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active 39 mins ago

Heidi Jiang

For the past fifteen years I have accompanied many private groups to most places of China and also some other southeast Asian countries which makes me understand the first information traveler needs and concerns.
So, with the experience I get to know how to work with different travelers, coordinate their requests and scheme out the most suitable tour in the end.
For leisure time I like travelling, reading and cooking which makes my life very colorful.

What places and activities do you specialize in?

"China is my home country, so everything China! Sightseeing, culture visit, some adventure tour, such as biking ,hiking and even we can arrange cooking at the local family.
From the north to the south there are historical sites, Chinese traditional architecture, ethnic groups culture and natural sight-seeing. I can do tailor-made schedule by combinating all of them for our travelers.
"

How did you get involved in travel?

"My favorite subject was geography and English when I studied in the senior middle school. So, my major is tourism English in college.
Working as a local and national English tour guide I have accompanied the travelers to many places. During the trip, I show them the wonderful natural sightseeing and share with them the local rich culture. At the same time when I travel around I found myself rise up very quickly. My knowledge and vision become wider and wider. I really enjoy sharing, traveling and enjoying my growing.so I am still here now.
"

Please share a unique travel experience you will never forget.

"Seven years ago, I went to Philippine with my friends which is my first aboard travel.

We love the warm sunshine, the crystal sea water and the tropical food. Moreover, the most impressive is the warm-heartedness and sincerity of the local people

That was the third day when we took the motor bike back to the hotel. one of my friends found her mobile lost. At this time, the motor driver helped us to look for it with his own accord but we did not find it out on that night. On the next day morning, our hotel workers asked the local police office for help. Moreover, the driver also did not stop helping and he asked the local villagers to look for the mobile. Fortunately, the mobile was found finally by one of the local villagers. When he gave back the mobile he is so happy with honest smile and asked for nothing. Thank you very much and we really appreciate what you did for us.
"

Heidi is part of the following groups: China Travel Agents
Top itineraries and travel advice

Recent trip reviews for Heidi

I would like to thank and commend Heidi who m...
China | Nov 21 - Dec 2, 2025

M
Manjit B.
United Kingdom | Reviewed on Dec 26, 2025
I would like to thank and commend Heidi who made my very complicated trip very seamless. I just cannot fault anything . Everything was managed professionally and allowed for flexibility when I wanted to change tickets hotels etc
This trip would not have been possible without the hard work and dedication from
Heidi the best
Xi’an : Shannon she went over and above her guidelines
Chengdu: Ricky thorough entertainer
Chonging : Yudi fun
Zhanziaje : Justin hardworking and...
Read more

I would like to thank and commend Heidi who made my very complicated trip very seamless. I just cannot fault anything . Everything was managed professionally and allowed for flexibility when I wanted to change tickets hotels etc
This trip would not have been possible without the hard work and dedication from
Heidi the best
Xi’an : Shannon she went over and above her guidelines
Chengdu: Ricky thorough entertainer
Chonging : Yudi fun
Zhanziaje : Justin hardworking and dedicated
Shanghai : Shiuli flexible

They ensured that everything was meticulous . This was indeed the most memorable trip made thanks to Heidi and her team
This is my 3rd time using them and I will continue to do so

Hotel Reviews
Sofitel Legend Peoples Grand Hotel Xian
Xi'an
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hyatt Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ISEYA HOTEL (Chongqing Jiefangbei Flagship)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zhangjiajie Tianmenshan Wyndham Garden Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hyatt Shanghai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Xi'an: the Terracotta Army and Muslim Quarter
Discover Xi'an: the Terracotta Army and Muslim Quarter
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Tour of the Treasures of Ancient China: Giant Wild Goose Pagoda and Ancient City Wall
Half Day Tour of the Treasures of Ancient China: Giant Wild Goose Pagoda and Ancient City Wall
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Panda Encounter and People’s Park in Chengdu
Panda Encounter and People’s Park in Chengdu
Chengdu
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Spicy Sichuan Hotpot Meal
Enjoy a Spicy Sichuan Hotpot Meal
Chengdu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shu Feng Ya Yun Sichuan Opera
Shu Feng Ya Yun Sichuan Opera
Chengdu
Quality of Experience
Guides, Drivers and Staff
Transport
Chongqing City Highlights One-Day Tour
Chongqing City Highlights One-Day Tour
Chongqing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Stylish Tour in Chongqing
Full-Day Stylish Tour in Chongqing
Chongqing

We didn’t get to do this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tianmen Mountain – Skywalks, Cliff Roads & Heaven’s Gate
Tianmen Mountain – Skywalks, Cliff Roads & Heaven’s Gate
Zhangjiajie

Exceptional but very tiring

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Huanglong Cave and Zhangjiajie Grand Canyon (Including Glass Bridge)
Revel in the Splendor of Zhangjiajie - Huanglong Cave and Zhangjiajie Grand Canyon (Including Glass Bridge)
Zhangjiajie

This can be done the same day as the cave and forest

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Highlights in Shanghai
Visit the Highlights in Shanghai
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Zhujiajiao Old Town
Day Trip to Zhujiajiao Old Town
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang

Amazing trip and beautiful country
Thailand | Nov 24 - Dec 1, 2025

A
Ashley Y.
Ashburn, VA | Reviewed on Dec 08, 2025
Heidi was very helpful throughout the planning process. She updated our trip a couple times as we finalized flight times and asked for some different activities. While we were on the trip, everything went very smoothly. We had private transfers, our guides were very helpful with local recommendations, and everyone we interacted with was very friendly and helpful. An added bonus was having our guides help us through check in at the airports which was a different process than we were used... Read more

Heidi was very helpful throughout the planning process. She updated our trip a couple times as we finalized flight times and asked for some different activities.

While we were on the trip, everything went very smoothly. We had private transfers, our guides were very helpful with local recommendations, and everyone we interacted with was very friendly and helpful. An added bonus was having our guides help us through check in at the airports which was a different process than we were used to.

Overall, our trip to Thailand was amazing. We spent time in Bangkok at temples and different markets, time in Chiang Mai with elephants and hiking in the rainforest, and days in Phuket doing ocean activities. Our guides made each day transition smoothly and our accommodations were perfect. I would not have changed anything about the trip and would definitely use kimkim again for future travel!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Dec 09, 2025
Hi Ashley, Thank you so much for your wonderful feedback! I’m truly happy to hear that you had an amazing time in Thailand and that everything went smoothly throughout your journey. It was my pleasure to assist you with the planning process and adjust the itinerary as your plans evolved. I’m glad to know the private transfers, friendly guides, and the airport assistance all helped make your trip easy and stress-free. It’s also great to hear that you enjoyed the activities in Bangkok, Chiang... Read more

Hi Ashley,

Thank you so much for your wonderful feedback! I’m truly happy to hear that you had an amazing time in Thailand and that everything went smoothly throughout your journey.

It was my pleasure to assist you with the planning process and adjust the itinerary as your plans evolved. I’m glad to know the private transfers, friendly guides, and the airport assistance all helped make your trip easy and stress-free. It’s also great to hear that you enjoyed the activities in Bangkok, Chiang Mai, and Phuket, and that the accommodations were just what you were hoping for.

Your kind words mean a lot, and I’m delighted that you would choose kimkim again for future travels. I would love to help you plan your next adventure whenever you’re ready!

Warm regards,
Heidi

Our family had some great time in China. The ...
China | Apr 19 - May 2, 2025

Branka
Branka J.
Austria | Reviewed on May 11, 2025
Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a... Read more

Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a bit better; also the glass bridge, the zip line and the slide were fun for the kids (and the parents:-)). In Xi'an we loved the terracotta warriers; the exhibits in the museum are fascinating. Also the cycling on the old city wall was great as was the dumpling making class in a home of a local - both for the food as well as to see how the locals live. The guide Jessica took great care of us there. Beijing has shown all the versatility of a capital - Tiananmen square and the Forbidden city, Summer palace and temples on one side, the modern architecture of the Bird's Nest stadium, the Watercube, Galaxy Soho or the 798 Art Zone on the other side. Seamless public transport, great food, real feel of the megalopolis. And the Great wall really leaves you breathless. Our Beijing guide Alice provided a lot of information on the city, country, history, culture. Great trip alltogether; lots to see, many reasons to return. Thanks to kimkim/Odynovo team for the support during the trip.

Hotel Reviews
Park Plaza Beijing Wangfujing
Beijing

a bit older hotel already, but great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton Zhangjiajie National Forest Park

New, large rooms, comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Great Wall and Olympic Park Tour
Full Day Great Wall and Olympic Park Tour
Beijing

The Wall is great and a must see. We went to Juyongguan area of the wall as the traffic to Mutianye was very heavy due to public holiday; this was a bit closer and less busy. The guide and the agency were very flexible to move the trip for a day due to some health issues on our side, which we appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Beijing Highlights and Hutong Culture
Beijing Highlights and Hutong Culture
Beijing

The Forbidden city and the Tiananmen square are fascinating. Thanks to our guide Alice for getting us into the square really fast. Visit to hutong with small rishaw tour and a local food in one of the hutong dumpling places was great.

Food
Guides, Drivers and Staff
Transport
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Xi'an

Really nice to walk the Muslim quarter with all the food stalls and to see the puppet show. Having bit more time for trying food would be great.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day City Tour with  South Gate Old City Wall
Half Day City Tour with South Gate Old City Wall
Xi'an

Really impressive city wall and a nice bike ride around it. Fascinating to see girls and ladies taking photos in the old traditional costumes. As we went for a Tang dinasty show, we did not have time for a Shanxi museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a Local Family and Learn to Cook Homemade Dishes
Visit a Local Family and Learn to Cook Homemade Dishes
Xi'an

We really liked going to a home of a local person to see how people live. We liked the class and the lady preparing the good but have not really had time to work the whole preparation adn cooking process. ideally a longer cooking course is organized so some other meals could be prepared too.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Museum of Qin Terra-cotta Warriors and Horses
Visit the Museum of Qin Terra-cotta Warriors and Horses
Xi'an

Really fascinating exhibition - both the warriors as well as chariots - both halls as well as the area around.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

The Grand Canyon was better than the Great Forest Park - less crowded though busy. Walk in the Great canyon gorge was feeling more natural, and also the glass bridge, zip line and slide were fun for family, though very arranged. We missed the timing to catch the cable car to Tianmen mountain - here better time management through the day by the guide would be expected. If the crowds on Tianmen mountaing were as they were the day before in National forest park, then we would not like the experience. We suggest kimkim clarifies the guest preferences when planning for visiting nature parks so expectations are clear.

Quality of Experience
Guides, Drivers and Staff
better time management,
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

The nature at Zhangjiajie National Forest Park is fascinating, but the issue is the crowds and the noise they produce. One can't really feel the nature, a lot of tourist groups with guides with loud loudspeakers.

Quality of Experience
not taking the guests to the areas where all the crowds go. Select less visited paths if possible.
Guides, Drivers and Staff
Better prepare the traveller to know what to expect in terms of crowds, as we would have changed the itinerary if we had more information.
Transport
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Hong Kong

It was very interesting to go for dim sum to a place where locals go.

Quality of Experience
Guides, Drivers and Staff
Transport
Family Adventure in Hong Kong
Family Adventure in Hong Kong
Hong Kong

It was a nice day, we loved the Victoria Peak, the tram ride, the Star ferry and the Mid level Escalator area; ideally we had bit more time in Central market and at Victoria Peak, We loved the dumpling and cream cake shops.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on May 12, 2025
Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!
It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary. Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with... Read more

Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!

It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary.

Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with their care, knowledge, and enthusiasm. It’s especially heartening to hear that both adults and kids enjoyed the mix of cultural, scenic, and fun activities—whether it was cycling on Xi’an’s city wall, walking the Grand Canyon in Zhangjiajie, or experiencing Beijing’s rich history and modern vibe.

We truly appreciate your thoughtful reflections and are grateful for the opportunity to be part of your family’s adventure. Thank you again for choosing us, and we would be absolutely thrilled to welcome you back for another journey in the future!

Warm regards,
Heidi

Amazing Thailand trip for families
Thailand | Mar 15 - Mar 22, 2025

A
Agustin D.
Jollyville, TX | Reviewed on Apr 22, 2025
This trip was amazing. Our family had such a great time, we loved the people, the food, the culture. Both Paul (Bangkok) and Jackie (Chiang Mai) were incredible hosts/guides. They took us to places were we could learn about the local culture, food, and history. All the restaurants we went to with them were out of this world, and we could not get enough of the Mango sticky rice!!!
The elephant experience is hard to describe. Is beyond amazing, such beautiful beings. Our 8 year old says is the...
Read more

This trip was amazing. Our family had such a great time, we loved the people, the food, the culture. Both Paul (Bangkok) and Jackie (Chiang Mai) were incredible hosts/guides. They took us to places were we could learn about the local culture, food, and history. All the restaurants we went to with them were out of this world, and we could not get enough of the Mango sticky rice!!!
The elephant experience is hard to describe. Is beyond amazing, such beautiful beings. Our 8 year old says is the best thing she's ever done!
This trip will be forever in our hearts and we will make sure to visit Thailand again in the future.

Hotel Reviews
Smile Lanna Hotel Chiang Mai

The place is in a vary good area, you can see a lot of things to do around. There's easy and safe transportation. The rooms were very comfortable and clean. The food (breakfast buffet) was extremely good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maitria Hotel Sukhumvit 18

The place is located strategically. There's easy and safe transportation, and plenty of places to get food. The hotel itself was very comfortable and service was good. The food (breakfast) was pretty good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

Excellent experience. The fact that you get to enjoy so many things in one trip makes the journey pretty quick and easy. The markets were something that is a must see. The food.....the food is so so good.....

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok

Great experience, got to see many sights and discover a lot of the culture

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 25, 2025
Hi Agustin,
Thank you so much for your lovely message! We're absolutely thrilled to hear that you and your family had such an amazing time in Thailand. It means a lot to us to know that you enjoyed the culture, the food (especially the mango sticky rice!), and most of all, the time spent with our guides Paul and Jackie. We'll be sure to pass along your kind words—they’ll be so happy to hear it!
We’re especially touched to hear how much your daughter loved the elephant experience. It's always... Read more

Hi Agustin,
Thank you so much for your lovely message! We're absolutely thrilled to hear that you and your family had such an amazing time in Thailand. It means a lot to us to know that you enjoyed the culture, the food (especially the mango sticky rice!), and most of all, the time spent with our guides Paul and Jackie. We'll be sure to pass along your kind words—they’ll be so happy to hear it!

We’re especially touched to hear how much your daughter loved the elephant experience. It's always our goal to create meaningful and unforgettable moments, and we're so glad this one will stay with you forever.

We’d be honored to welcome you back to Thailand again in the future. Until then, we wish you and your family all the very best!

Warm regards,
Heidi

The entire trip was fantastic! Our tour guid...
Hong Kong | Feb 1 - Feb 5, 2025

Kalyani
Kalyani G.
Kirkwood, MO | Reviewed on Feb 06, 2025
The entire trip was fantastic! Our tour guide, Anna, and her 2 drivers were knowledgeable and friendly! Read more

The entire trip was fantastic! Our tour guide, Anna, and her 2 drivers were knowledgeable and friendly!

Activity Reviews
Driving to Tai Mo Shan and  Tai Po Waterfront Park  Visit
Driving to Tai Mo Shan and Tai Po Waterfront Park Visit
Hong Kong

This is a hidden gem and amazing views for those who hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural and Nature Explore of the Kowloon Peninsula and   Lai Chi Kok Park
Cultural and Nature Explore of the Kowloon Peninsula and Lai Chi Kok Park
Hong Kong

The gardens and pagodas were beautiful! A must see for any nature lovers

Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing in Hong Kong
Sightseeing in Hong Kong
Hong Kong

The viewpoints were lovely

Quality of Experience
P
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Feb 06, 2025

Dear Kalyani,

Hope you are doing great.Thank you so much for your kind words! I'm thrilled to hear that you had an amazing time, especially with Anna and the drivers. We would love to welcome you back to China again in the future.

Best regards,
Heidi

Fantastic family trip to China.
China | Dec 14 - Dec 23, 2024

Dani
Dani M.
United Kingdom | Reviewed on Dec 26, 2024
We had a fantastic family trip to China this December 2024 with our 2 teenage children. Kimkim and Odynovo tours in China made everything so easy for us! Heidi was really helpful and managed to get all our ambitious itinerary to work in the rather short time we had. She was very helpful with sorting out our China visas from the UK which initially sounded rather daunting!
All the guides we had were brilliant, they all rated 5 star! We were met at every airport and train station by smiling...
Read more

We had a fantastic family trip to China this December 2024 with our 2 teenage children. Kimkim and Odynovo tours in China made everything so easy for us!

Heidi was really helpful and managed to get all our ambitious itinerary to work in the rather short time we had. She was very helpful with sorting out our China visas from the UK which initially sounded rather daunting!
All the guides we had were brilliant, they all rated 5 star! We were met at every airport and train station by smiling faces even very late at night, and helped to navigate restaurant ordering, which local dishes to try, and help get us on the correct train when we moved to the next city. They were all incredibly knowledgeable and taught us so much about Chinese culture and history. Tracy in Beijing was great fun, and very kind, she made our time in Beijing so enjoyable. Candy in Xi'an made the the terracotta warriors come alive, Kevin in Chengdu was brilliant helping my daughter learn Mandarin characters, Fei in Guilin was great too.

Overall the Panda breeding centre in Chengdu was our biggest highlight, but the Forbidden City in Beijing, the Great Wall, the terracotta warriors and cycling Xi'an city walls, and the scenery around the Li river were all wonderful and unforgettable. The food was fantastic - especially we loved comparing the hotpots in Sichuan and Beijing. My children have definitely come back with a new appreciation for tea.

We will certainly use Kimkim again to organise our next big adventure.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jan 06, 2025
Dear Dani, Hope you and your family are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you and your family had a fantastic trip to China. It's great to know that I was able to curate an ambitious itinerary for you and assist with the visa process. We're also delighted to hear that all your guides made such a positive impact on your journey. From Tracy in Beijing to Fei in Guilin, it sounds like each one brought something special to your... Read more

Dear Dani,

Hope you and your family are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you and your family had a fantastic trip to China. It's great to know that I was able to curate an ambitious itinerary for you and assist with the visa process.

We're also delighted to hear that all your guides made such a positive impact on your journey. From Tracy in Beijing to Fei in Guilin, it sounds like each one brought something special to your experience. We’re glad the Panda breeding center and other iconic sites left a lasting impression.

It’s fantastic to hear that your children developed an appreciation for tea and enjoyed the diverse regional cuisines, especially the hotpots.

We look forward to helping you plan your next adventure with Kimkim. Safe travels, and we can’t wait to welcome you back.

Warmest regards from China,
Heidi

Amazing China&Japan trip planned by Heidi
China | Oct 16 - Oct 31, 2024

Jon
Jon S.
Cherry Hill, NJ | Reviewed on Nov 12, 2024
My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.
I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and... Read more

My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.

I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and solutions.

The several tours arranged by Heidi were excellent, especially the tour guides. She selected great hotels for me and booked the train rides I needed to see both countries.

Halfway through trip planning, I needed to switch from another Asian country to Japan. Heidi sent me an itinerary and plan for Japan the very next day!

It is always good to balance a review like this with some positive criticism, but I have none. I am so pleased with how smoothly the trip played out, which allowed me to experience both countries to the max. Thanks again Heidi!

Activity Reviews
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

JJ, Shanghai tour guide During my tour of Shanghai, JJ (ChenJie陈杰) shared her incredible insight into China and its relationship to the rest of the world. I will remember those experiences as much as the Shanghai that she introduced me to. Although it was a whirlwind couple of days in the busy city of 25 million people, JJ made it all enormously fun and stimulating. JJ always let me set the comfortable pace for me. I appreciate so much how she was so flexible and creative when I asked for changes in the itinerary. There was so much to see and talk about and think about, and JJ made it all very easy. Go see Shanghai for yourself, and try to get JJ for a guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Angela tour guide in Beijing Wu Qiong (Angela) really took care of me in my visit to Beijing. She is an outstanding tour guide, reassuring, and very fun to be with. If you like to grow and learn about the history and culture of China, Angela is like an encyclopedia. Angela led me on two unforgettable days in Beijing, which covered the Forbidden City, the Summer Palace and the Great Wall. Angela made sure to ride the gondola with me at the Great Wall, which was a scary ride for me. When not touring with her, she recommended and arranged reservations in interesting local restaurants when I was not on the tour. The time with Angela in Beijing went by way too fast. I could have spent many more days exploring the city with her and learning from her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 17, 2024
Dear Jon, Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels. I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part... Read more

Dear Jon,

Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels.

I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part of your epic adventure. If you ever need assistance with future travels, please don't hesitate to reach out. Safe travels.

Best regards,
Heidi

Good value for first trip to China
China | Oct 22 - Nov 2, 2024

A
Alberto S.
Flagami, FL | Reviewed on Nov 03, 2024
All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small
Read more

All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small

Hotel Reviews
Sunrise On The Bund

The air conditioning doesn’t always work. Very small closet. Nice big bathroom

Authenticity & Character
Location
Staff
The staff was not friendly but they did their job
Cleanliness & Comfort
Air conditioning!!!
Victoria Katarina

Tiny room . The smallest closet I ever saw. No drawers to store anything. The food is buffet style and is served tepid. Overall the food was mediocre. Upon embarking we had to buy the dinner because it was not included. Big mistake! It was horrendous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Clean hotel. Professional staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing

Old hotel n need of renovations. Marginal air conditioning. Old furniture in need of replacement. Shoddy workmanship. Breakfast was ok

Authenticity & Character
Location
Near attractions
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Suzhou and Tongli Water Town City Tour
Day Trip to Suzhou and Tongli Water Town City Tour
Shanghai

A very nice excursion

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 3
Victoria Katarina Cruise Day 3
Chongqing

Very nice excursion on small boats

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 2
Victoria Katarina Cruise Day 2
Chongqing

A pleasant excursion

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Victoria Katarina cruise Day 1
Victoria Katarina cruise Day 1
Chongqing

The embarkation process was chaotic. The dinner that we had to buy on board was the terrible.

Quality of Experience
Food
Eat on shore
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an

A good show.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

Very nice excursion thanks to our excellent guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 4
Victoria Katarina Cruise Day 4
Chongqing

A waste of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Big Wild Goose Pagoda
Full Day with Terracotta Warriors and Big Wild Goose Pagoda
Xi'an

Very interesting site with some remarkable historical pieces

Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an

The show was good. The dinner and service were poor

Quality of Experience
Food
Everything
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

The Great Wall is a must see. It is impressive but it’s a long drive from Beijing. The wall is very crowded. The tomb excursion is not worth the time

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
Hutongs Exploration: Pedicab Ride and Local Family Visit
Hutongs Exploration: Pedicab Ride and Local Family Visit
Beijing

Nothing special. We didn’t visit any family

Quality of Experience
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Interesting site

Quality of Experience
Food
Loud and busy restaurant
Guides, Drivers and Staff
Transport
Better car than the old VW provided
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Alberto, Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times. Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements. As for the hotels, we are sorry to hear that you had issues... Read more

Dear Alberto,

Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times.

Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements.

As for the hotels, we are sorry to hear that you had issues with the accommodations and some excursion. We value your feedback and will work on enhancing the overall experience for future guests.

Thank you once again for your valuable input, and we hope to welcome you back on your next visit.

Warm regards from Asia,
Heidi

Our private customized tour in China
China | Oct 22 - Nov 2, 2024

Anne
Anne S.
Flagami, FL | Reviewed on Nov 03, 2024
Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a...
Read more

Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a couple of delightful entertainment shows with song and dance.
Our stay in Shanghai was especially enjoyable at Sunrise on the Bund hotel, and our guide JayJay made our time together very special in spite of rain from a typhoon that passed through.

Hotel Review
Sunrise On The Bund

Sunrise on the Bund is well located near the amazing riverfront. The room was spacious and luxuriously decorated. The bathroom was equipped with a rainfall shower plus a deep soaking tub and an automatic Toto toilet. They provided adequate water bottles each day. Slippers, robes added to our comfort. We looked forward to each day’s included breakfast buffet with its abundant choices of western and Chinese food.

Authenticity & Character
This hotel has superior decorative finishes. It is artfully appointed and comfortable.
Location
It’s about two blocks from the fabulous riverfront which is all lit up at night. There’s also a mall located two blocks in another direction with plenty of eating establishments to choose from.
Staff
Friendly staff, professional manner
Cleanliness & Comfort
No complaints. Very clean …like new. The housekeeping was impeccable.
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Anne, Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you. It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities... Read more

Dear Anne,

Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you.

It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities provided. We hope to welcome you back for another unforgettable experience in the future.

Safe travels and happy life.

Best regards as always,
Heidi

Trip was amazing and we had a great time.
China | Sep 19 - Sep 29, 2024

B
Brandon S.
Portland, OR | Reviewed on Oct 04, 2024

Trip was amazing and we had a great time.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 07, 2024

Dear Brandon,

Hope you are doing great.Thank you so much for your kind words! We're thrilled to hear that you had an amazing trip and enjoyed your time. We hope to welcome you back for another great experience soon.

All the best,
Heidi