Profile photo for Heidi Jiang
2175 messages
active 1 hour ago

Heidi Jiang

For the past fifteen years I have accompanied many private groups to most places of China and also some other southeast Asian countries which makes me understand the first information traveler needs and concerns.
So, with the experience I get to know how to work with different travelers, coordinate their requests and scheme out the most suitable tour in the end.
For leisure time I like travelling, reading and cooking which makes my life very colorful.

What places and activities do you specialize in?

"China is my home country, so everything China! Sightseeing, culture visit, some adventure tour, such as biking ,hiking and even we can arrange cooking at the local family.
From the north to the south there are historical sites, Chinese traditional architecture, ethnic groups culture and natural sight-seeing. I can do tailor-made schedule by combinating all of them for our travelers.
"

How did you get involved in travel?

"My favorite subject was geography and English when I studied in the senior middle school. So, my major is tourism English in college.
Working as a local and national English tour guide I have accompanied the travelers to many places. During the trip, I show them the wonderful natural sightseeing and share with them the local rich culture. At the same time when I travel around I found myself rise up very quickly. My knowledge and vision become wider and wider. I really enjoy sharing, traveling and enjoying my growing.so I am still here now.
"

Please share a unique travel experience you will never forget.

"Seven years ago, I went to Philippine with my friends which is my first aboard travel.

We love the warm sunshine, the crystal sea water and the tropical food. Moreover, the most impressive is the warm-heartedness and sincerity of the local people

That was the third day when we took the motor bike back to the hotel. one of my friends found her mobile lost. At this time, the motor driver helped us to look for it with his own accord but we did not find it out on that night. On the next day morning, our hotel workers asked the local police office for help. Moreover, the driver also did not stop helping and he asked the local villagers to look for the mobile. Fortunately, the mobile was found finally by one of the local villagers. When he gave back the mobile he is so happy with honest smile and asked for nothing. Thank you very much and we really appreciate what you did for us.
"

Heidi is part of the following groups: China Travel Agents
Top itineraries and travel advice

Recent trip reviews for Heidi

Fantastic Tour of the highlights of Eastern C...
China | Jul 14 - Jul 21, 2024

Aneri
Aneri P.
San Francisco, CA | Reviewed on Jul 23, 2024
Fantastic Tour of the highlights of Eastern China My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was... Read more

Fantastic Tour of the highlights of Eastern China

My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was particularly touched by Edward's help in finding great vegetarian restaurants for us in Beijing. The hotels were all very nice and comfortable. Heidi is super responsive and communicative and I felt very supported and comfortable throughout the entire trip end to end. Next time I would love to go to Western China with Kim Kim!

Hotel Reviews
Sunrise On The Bund
Authenticity & Character
Location
Nice hotel, but a little far from the Bund
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Shanghai City Tour with the  Jade Buddha Temple, Jin Mao Tower and the Bund
Full Day Shanghai City Tour with the Jade Buddha Temple, Jin Mao Tower and the Bund
Shanghai
Quality of Experience
Food
Lunch stop was not part of the tour, so had to request it when we got hungry
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Muslim Street in Xi'an
Full Day with Terracotta Warriors and Muslim Street in Xi'an
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour through the Hutongs
Walking tour through the Hutongs
Beijing

Though it was nice to meet a local community, I wouldn't have selected this tour. I found it a little boring.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

This was my favorite tour. I especially enjoyed the Changeling Tomb as the museum is very nice and it was not so crowded. And of course, the Great Wall!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 23, 2024

Dear Aneriļ¼Œ

Hope you are doing great.Thank you for sharing your unforgettable experience with us. We're glad to hear that you had a fantastic tour of Eastern China and that our guides and services met your expectations. We understand that navigating China can be challenging, and we're happy to hear that we were able to make your trip more comfortable and enjoyable. We look forward to having the opportunity to organize another adventure in China in the future.

Warm regards from China,
Heidi

China trip
China | Jul 14 - Jul 21, 2024

Sangram
Sangram P.
San Francisco, CA | Reviewed on Jul 22, 2024

Enjoyable, well-organized tour with friendly and knowledgeable guides. My wife and I had a great time and would highly recommend.l this service.

Local specialist: Heidi Jiang

My China Trip Review
China | May 27 - Jun 3, 2024

Arun
Arun C.
Seattle, WA | Reviewed on Jun 14, 2024
I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs. In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour,... Read more

I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs.

In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour, sharing the history in a fascinating way. In Xi'an, my guide Zoe provided an excellent tour of the Terracotta Warriors and explained their significance wonderfully. In Shanghai, my guide Mr. Run Liu took me to various exciting spots around the city.

Throughout my trip, Heidi consistently checked in to ensure I was having a great time. I had an absolute blast and thoroughly enjoyed every moment of the trip. I highly recommend this experience to others."

Hotel Reviews
SSAW Garden Hotel Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard Shanghai Xujiahui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jun 15, 2024

Thank you for your appreciation and trust in our work. Sending you all the best wishes, and hope to see you on our next trip.

This is my first time booking with Kim Kim an...
China | Mar 4 - Mar 23, 2024

Julio
Julio F.
Flagami, FL | Reviewed on Apr 01, 2024
This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.
Read more

This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.

Hotel Reviews
Shibuya Tokyu REI Hotel
Tokyo

Excellent place clean and the people very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sakurai
Kusatsu

We just love it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Pacific Hotel and Towers
Hong Kong

Excellent location and the staff awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 02, 2024

Dear Julio,

Hope you are doing fantastic.

Thank you so much for your kind feedback and for choosing Kim Kim for your trip. We're thrilled to hear that your experience with us exceeded your expectations .We are also so happy with that you and your family brought back great memories from this trip.It is our great honor and pleasure to play a part in creating those memorable experiences for you and your family.

We look forward to assisting you again in the future and creating more unforgettable adventures together.

Warm regards,
Heidi

Had an amazing well organised trip, Heidi did...
China | Sep 16 - Sep 30, 2023

R
Richard D.
United Kingdom | Reviewed on Oct 01, 2023

Had an amazing well organised trip, Heidi did a great job of suggesting hotels and excursion ideas, overall preparation and ongoing support was very strong. China is a beautiful country, people were lovely and friendly. Also appreciated all my local guides Alice (Beijing), Tracy (Xian), Kevin (Chengdu), Eric Fan (Guilin) and Run Liu (Shanghai). Would recommend.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 12, 2023

Hi Richard,

Thank you very much for the positive feedback! We are thrilled to hear that you had a fantastic vacation in China. It brings us great joy to know that you enjoyed your time, and we are especially delighted to hear that you have enjoyable time with all of you local guides. China is a beautiful and colorful country with rich cultural and natural beauty.

Welcome you back to China again in the future.

Warmest regards,
Heidi