Kimkim Trip Reviews for China

4.8
Based on 37 ratings
Read 37 verified reviews by travelers who booked their trip to China on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Good balanced itinerary with knowledgeable, responsible and flexible guides
China | May 14 - May 26, 2025

Vitaliy
Vitaliy V.
Ashland, CA | Reviewed on May 29, 2025
Planning trip: Kimi did great job helping us to create interesting itinerary and as real itinerary execution showed, it was good balanced itinerary with efficient usage of our travel time. Unfortunately, Kimi started working on Tibet permit very late and it made us very nervous. We arrived in Chengdu without knowledge and confirmation if we have Tibet permit . Only Sophie's ( Sophie is probably Kimi's coworker) good and clear emails during first days of our trip clarified all necessary... Read more

Planning trip: Kimi did great job helping us to create interesting itinerary and as real itinerary execution showed, it was good balanced itinerary with efficient usage of our travel time. Unfortunately, Kimi started working on Tibet permit very late and it made us very nervous. We arrived in Chengdu without knowledge and confirmation if we have Tibet permit . Only Sophie's ( Sophie is probably Kimi's coworker) good and clear emails during first days of our trip clarified all necessary details .
After all payments were finalized Kimi stated that she missed flight from Lhasa into Xi'an to include in trip price. Now they asked to pay extra money through PayPal. Not sure how valid this request.
We worked with 3 guides : Michael ( Chengdu -Rilong with hiking) , Gelek - Tibet, and Jerry - Xi'an. All 3 guides were knowledgeable, responsible and flexible. They did great job

Hotel Reviews
Tibet Hotel Chengdu
Chengdu

This hotel has everything what you need. Their breakfast exceeded all my expectations. 10-20 dishes, juices, tea, coffee, pastries , all was super.

Authenticity & Character
Location
Close to river, shopping malls, no problems with taxi
Staff
Cleanliness & Comfort
Siguniang Shan Hotel
Rilong

Hotel's rooms had multiple problems like temperature thermostat were broken ( I had 28-30C in my room 4 nights and reception was not cooperative to fix it ). Breakfast had limited number choices , no juices and terrible coffee.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tangka Hotel
Lhasa

Comfortable rooms with good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qomo Langzong Hotel
Shigatse

Everything worked there and breakfast had multiple selection with good quality food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Noble Hotel Xi'an

It is truly luxury hotel where you enjoy your stay. Breakfast was awesome with everything what you even can't imagine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shuangqiao Valley Hiking
Shuangqiao Valley Hiking
Rilong

Unique place, great hike

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Changping Valley Hiking
Changping Valley Hiking
Rilong

Great Hike. No luck with weather, it was drizzling 90% of hike time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wolong Gengda Panda Research Center + Dengsheng Gorge Hiking (3 hours)
Wolong Gengda Panda Research Center + Dengsheng Gorge Hiking (3 hours)
Wolong

Wolong Gengda Panda Research Center is amazing. We saw multiple Pandas and place was not very crowded. Dengsheng Gorge Hiking was not prepared. Stairs were destroyed by recent flooding and we had to turn around . It was muddy with crossing couple of local creeks. It is not a problem for our group if we knew in advance and put proper hiking shoes and proper hiking clothes. But we expect easy hike and were not prepared to actual trail conditions

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Tibet Highlights Tour: Explore Norbulingka, Drepung Monastery, and Jokhang Temple
Full-Day Tibet Highlights Tour: Explore Norbulingka, Drepung Monastery, and Jokhang Temple
Lhasa

It was absolutely unique tour with very knowledgeable guide Gelek.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Haizi Valley Hiking
Haizi Valley Hiking
Rilong

It was challenging hike with multiple muddy sections . Surrounding views are fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Essence of Tibet Tour: Explore Potala Palace and Stroll Through Old Barkhor Street
Full-Day Essence of Tibet Tour: Explore Potala Palace and Stroll Through Old Barkhor Street
Lhasa

Gelek's tour of Potala Palace was fantastic. Instead of Stroll Through Old Barkhor Street we attend Jokhang Temple

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Xi'an Highlights: Ancient City Wall, The Terracotta Warriors and Horses
Full Day Xi'an Highlights: Ancient City Wall, The Terracotta Warriors and Horses
Xian

Terracotta Warriors and Horses is absolutely unique archeology museum only it was too crowded. Ancient City Wall was very interesting addition

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lhasa – Shigatse| The Stunning  Palcho Monastery, Yarlung Tsangpo Canyon, Karuola Glacier
Lhasa – Shigatse| The Stunning Palcho Monastery, Yarlung Tsangpo Canyon, Karuola Glacier
Lhasa

It was long day with exploring nature jewels : Yamdrok Lake and Karuola Glacier. Yarlung Tsangpo Canyon is far away from our route, not sure why it was included.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shigatse–Lhasa | Enjoy the rest of your day in Lhasa
Shigatse–Lhasa | Enjoy the rest of your day in Lhasa
Lhasa

It was primary drive with visiting Shigatse Monastery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kimi Huang
Kimi
Kimi Huang
Local specialist in Guilin, Guangxi, China | Replied on Jun 04, 2025
Thank you for your feedback and comments. We truly appreciate you taking the time to share your experience. Regarding the Tibet permit, we understand your concerns. The permit process can only begin about two weeks in advance. Our team promptly collected the necessary China visa copies and coordinated with Emmett and Yuanzheng for supplementary documents. Rest assured, everything was under control, and your tour guide informed your group as soon as the permit was obtained. We apologize for... Read more

Thank you for your feedback and comments. We truly appreciate you taking the time to share your experience.

Regarding the Tibet permit, we understand your concerns. The permit process can only begin about two weeks in advance. Our team promptly collected the necessary China visa copies and coordinated with Emmett and Yuanzheng for supplementary documents. Rest assured, everything was under control, and your tour guide informed your group as soon as the permit was obtained.

We apologize for any confusion regarding the missing flight cost from Lhasa to Xi'an. It was our understanding that all group members agreed to the additional payment of at least $150 before the trip. We appreciate your understanding and cooperation.

I'm glad to hear that most of the hotels met your expectations. We apologize for any inconvenience at the Siguniang hotel. Due to its remote location and limited options, it remains the best choice for hiking travelers aiming to maximize their time in the area.

Thank you again for your feedback, and we're delighted you enjoyed the guidance from Michael, Gelek, and Jerry. They are indeed excellent at ensuring a memorable experience.

Our family had some great time in China. The ...
China | Apr 19 - May 2, 2025

Branka
Branka J.
Austria | Reviewed on May 11, 2025
Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a... Read more

Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a bit better; also the glass bridge, the zip line and the slide were fun for the kids (and the parents:-)). In Xi'an we loved the terracotta warriers; the exhibits in the museum are fascinating. Also the cycling on the old city wall was great as was the dumpling making class in a home of a local - both for the food as well as to see how the locals live. The guide Jessica took great care of us there. Beijing has shown all the versatility of a capital - Tiananmen square and the Forbidden city, Summer palace and temples on one side, the modern architecture of the Bird's Nest stadium, the Watercube, Galaxy Soho or the 798 Art Zone on the other side. Seamless public transport, great food, real feel of the megalopolis. And the Great wall really leaves you breathless. Our Beijing guide Alice provided a lot of information on the city, country, history, culture. Great trip alltogether; lots to see, many reasons to return. Thanks to kimkim/Odynovo team for the support during the trip.

Hotel Reviews
Hampton by Hilton Zhangjiajie National Forest Park

New, large rooms, comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Beijing Wangfujing
Beijing

a bit older hotel already, but great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Family Adventure in Hong Kong
Family Adventure in Hong Kong
Hong Kong

It was a nice day, we loved the Victoria Peak, the tram ride, the Star ferry and the Mid level Escalator area; ideally we had bit more time in Central market and at Victoria Peak, We loved the dumpling and cream cake shops.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

The nature at Zhangjiajie National Forest Park is fascinating, but the issue is the crowds and the noise they produce. One can't really feel the nature, a lot of tourist groups with guides with loud loudspeakers.

Quality of Experience
not taking the guests to the areas where all the crowds go. Select less visited paths if possible.
Guides, Drivers and Staff
Better prepare the traveller to know what to expect in terms of crowds, as we would have changed the itinerary if we had more information.
Transport
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Hong Kong

It was very interesting to go for dim sum to a place where locals go.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

The Grand Canyon was better than the Great Forest Park - less crowded though busy. Walk in the Great canyon gorge was feeling more natural, and also the glass bridge, zip line and slide were fun for family, though very arranged. We missed the timing to catch the cable car to Tianmen mountain - here better time management through the day by the guide would be expected. If the crowds on Tianmen mountaing were as they were the day before in National forest park, then we would not like the experience. We suggest kimkim clarifies the guest preferences when planning for visiting nature parks so expectations are clear.

Quality of Experience
Guides, Drivers and Staff
better time management,
Transport
Visit the Museum of Qin Terra-cotta Warriors and Horses
Visit the Museum of Qin Terra-cotta Warriors and Horses
Xi'an

Really fascinating exhibition - both the warriors as well as chariots - both halls as well as the area around.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a Local Family and Learn to Cook Homemade Dishes
Visit a Local Family and Learn to Cook Homemade Dishes
Xi'an

We really liked going to a home of a local person to see how people live. We liked the class and the lady preparing the good but have not really had time to work the whole preparation adn cooking process. ideally a longer cooking course is organized so some other meals could be prepared too.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day City Tour with  South Gate Old City Wall
Half Day City Tour with South Gate Old City Wall
Xi'an

Really impressive city wall and a nice bike ride around it. Fascinating to see girls and ladies taking photos in the old traditional costumes. As we went for a Tang dinasty show, we did not have time for a Shanxi museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Xi'an

Really nice to walk the Muslim quarter with all the food stalls and to see the puppet show. Having bit more time for trying food would be great.

Quality of Experience
Guides, Drivers and Staff
Transport
Beijing Highlights and Hutong Culture
Beijing Highlights and Hutong Culture
Beijing

The Forbidden city and the Tiananmen square are fascinating. Thanks to our guide Alice for getting us into the square really fast. Visit to hutong with small rishaw tour and a local food in one of the hutong dumpling places was great.

Food
Guides, Drivers and Staff
Transport
Full Day Great Wall and Olympic Park Tour
Full Day Great Wall and Olympic Park Tour
Beijing

The Wall is great and a must see. We went to Juyongguan area of the wall as the traffic to Mutianye was very heavy due to public holiday; this was a bit closer and less busy. The guide and the agency were very flexible to move the trip for a day due to some health issues on our side, which we appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on May 12, 2025
Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!
It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary. Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with... Read more

Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!

It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary.

Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with their care, knowledge, and enthusiasm. It’s especially heartening to hear that both adults and kids enjoyed the mix of cultural, scenic, and fun activities—whether it was cycling on Xi’an’s city wall, walking the Grand Canyon in Zhangjiajie, or experiencing Beijing’s rich history and modern vibe.

We truly appreciate your thoughtful reflections and are grateful for the opportunity to be part of your family’s adventure. Thank you again for choosing us, and we would be absolutely thrilled to welcome you back for another journey in the future!

Warm regards,
Heidi

China Highlights
China | Apr 18 - Apr 28, 2025

Dawn
Dawn D.
Newark, NJ | Reviewed on May 06, 2025
The trip was perfect. It just kept getting better. The variety of activities and the guides were the real standouts. Most of the drivers were very good; one was a bit scary and it was obvious he smoked because the car would wreak a bit when we got in. One guide, Bobo (sp?) picked us up at the airport in Beijing because our guide was busy. We saw him the next day and said "hi," and he pretty much ignored us; same thing when we ran into him again the day after. Seems he could have been a... Read more

The trip was perfect. It just kept getting better. The variety of activities and the guides were the real standouts. Most of the drivers were very good; one was a bit scary and it was obvious he smoked because the car would wreak a bit when we got in. One guide, Bobo (sp?) picked us up at the airport in Beijing because our guide was busy. We saw him the next day and said "hi," and he pretty much ignored us; same thing when we ran into him again the day after. Seems he could have been a little friendlier. The hotel in Shanghai was the best of the bunch. The hotel in Guilin was a good location, but the breakfast was a zoo. The elevators were so crowded it would take a long time just to get downstairs. Nina, Jacob and Li were awesome. We only spent one day w/ Roy. He was good too, but didn't have the same connection w/ him.

All-in-all, a great trip and I would highly recommend Kimkim.

Hotel Reviews
SSAW Garden Hotel Beijing
Beijing

Great location. Room and facilities were fine.

Authenticity & Character
Location
Great restaurants nearby.
Staff
Cleanliness & Comfort
Hilton Garden Inn Xi'an Bell Tower

Good location and nice property. Breakfast was adequate.

Authenticity & Character
I don't really recall, but nothing noteworthy.
Location
Staff
Nothing great, nothing bad.
Cleanliness & Comfort
Guilin Lijiang Waterfall Hotel

I guess the location was good, but the elevators were so bad they are the most memorable part of the stay, and not in a good way. Breakfast was so-so; very crowded and avg. food.

Authenticity & Character
Big hotel, not so authentic and no character
Location
On the water
Staff
Cleanliness & Comfort
Moondance Resort
Guilin

Nice countryside location, but no so convenient to the town. The room itself was nice w/ the balcony and large bathroom, but is dangerous, especially for older people who get up during the night. The bed on the floor doesn't help and the stairs down to the toilet are a fall hazard. Breakfast was the worst of all the properties. It was very small and boring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund

Good location, good breakfast and nice toilet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
  The Shanghainese People's Secret Recipe
The Shanghainese People's Secret Recipe
Shanghai

Didn't do this. Went to Jewish quarter instead. That was great.

Li River Cruise from Guilin to Yangshuo
Li River Cruise from Guilin to Yangshuo
China

So beautiful

Quality of Experience
Food
Boat food is boat food.
Guides, Drivers and Staff
Transport
Bejing Train Station Private Transfer
Beijing

Didn't take the train.

Tiananmen Square
Tiananmen Square
Beijing

Great being there.

Quality of Experience
Guides, Drivers and Staff
Transport
Terracotta Warriors
Terracotta Warriors
Xi'an
Quality of Experience
Guides, Drivers and Staff
Guide Jacob was awesome; driver only gets an "ok."
Transport
Learn How to Make Terracotta Warriors from Local Artisans
Learn How to Make Terracotta Warriors from Local Artisans
Xi'an

This originally didn't sound so exciting, but I loved it. Our warriors are on our bookshelf and are a fond memory of the experience.

Quality of Experience
Guides, Drivers and Staff
Jacob great, John so-so
Transport
Driver was a smoker so car wreaked a bit. He was not a good driver.
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
China

The topography and scenery were amazing.

Quality of Experience
Li knows so much it was wonderful sharing this w/ him. The restaurant was in a great location and the food was good.
Guides, Drivers and Staff
Mr. Lee was a great driver.
Transport
Ancient City Wall
Ancient City Wall
Xi'an

Wanted to ride bikes, but didn't have one small enough for my friend. We tried the tandem and then they couldn't raise the seat to accommodate me (and I'm only 5'5"). The bike rental people couldn't have cared less. We ended up walking and went to an adjacent park that was lovely. Jacob did a great pivot here.

Quality of Experience
Guides, Drivers and Staff
Same as before; Jacob great, John so-so
Cooking dumplings
Cooking dumplings
Xi'an

Just like making the warriors, didn't sound exciting, but enjoyed it a lot and the food was great. I really like that Jacob had so many good relationships w/ the people we met.

Quality of Experience
Yangshuo Chinese Cookery Class
Yangshuo Chinese Cookery Class
Yangshuo

Jenny at Cloud Nine was great. She made it fun and the food was tasty.

Quality of Experience
Guides, Drivers and Staff
Transport
Shanghai Tower
Shanghai Tower
Shanghai

Loved it

Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on May 07, 2025
Hi. Dawn
Thank you for your valuable feedback! I am delighted to hear that you enjoyed the trip and found the variety of activities and our guides to be highlights.
I appreciate your comments about the drivers and will address the concerns regarding the one who was less pleasant. I am also sorry to hear about your experience with Bobo. I'll take this feedback on board to ensure that all our guides provide a warm and welcoming atmosphere for our guests. It's great to know that you enjoyed... Read more

Hi. Dawn
Thank you for your valuable feedback! I am delighted to hear that you enjoyed the trip and found the variety of activities and our guides to be highlights.

I appreciate your comments about the drivers and will address the concerns regarding the one who was less pleasant.

I am also sorry to hear about your experience with Bobo. I'll take this feedback on board to ensure that all our guides provide a warm and welcoming atmosphere for our guests.

It's great to know that you enjoyed the hotel in Shanghai and the location of the hotel in Guilin, though I apologize for the breakfast situation. I have told my customer-care team about it, and they will look into ways to improve this for future guests.

Thank you again for your insights. I hope to welcome you back soon!

We did a 5 city tour to Beijing, Xi’an, Cheng...
China | Dec 19 - Jan 3, 2025

I
Irene and Ray C.
Newark, NJ | Reviewed on Jan 23, 2025
We did a 5 city tour to Beijing, Xi’an, Chengdu, Guilin/Yangshuo, and Shanghai. Carol and the China Highlights team was amazing. They arranged for all lodging, transportation, and coordinated private tour guides for each city. We setup our itinerary so that each day had an anchor event or two, and we had flexibility to work with the guide in the evening plans. Here were a few highlights along with our guide name. We recommend all of them highly and would request them again. 1.... Read more

We did a 5 city tour to Beijing, Xi’an, Chengdu, Guilin/Yangshuo, and Shanghai.

Carol and the China Highlights team was amazing. They arranged for all lodging, transportation, and coordinated private tour guides for each city. We setup our itinerary so that each day had an anchor event or two, and we had flexibility to work with the guide in the evening plans.

Here were a few highlights along with our guide name. We recommend all of them highly and would request them again.

1. Beijing - guide was Sally. We ventured to the Forbidden City, Tianamen Square, Great Wall, Hutong Village, Olympic Village, et al. She was extremely thoughtful and had great food recommendations as well

2. Xi’an - Jenny was an amazing guide, high energy and extremely knowledgeable. We saw the terracotta warriors, bike riding the old city walls, shopping and snacking through the Muslim quarter and more.

3. Chengdu - Helen guided us through the Panda base where we saw some of the new baby pandas in their habitat, the Leshan Buddha, evening show with changing masks and we had to have Sichuan local hot pot as well!

4. Guilin/Yangshuo - William did an amazing job showing us around the beautiful countryside via scooter. We also visited the Reed flute cave and elephant rock. The river cruise was great and we had many great local meals.

5. Shanghai - our last stop was with Kris. He took us on a full day tour starting at Shanghai Tower, eating local cuisine at Nanjing road then walking down to the Bund. We also took some time on our own in the French quarter.

Overall a wonderful trip. Highly recommend!

Hotel Reviews
Wyndham Grand Xian South
Xi'an

Amazing location and busy street behind was fun to hang out at night!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hyatt Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
New World Beijing Hotel
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shangri-la Hotel Guilin
Guilin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yangshuo Riverside Retreat Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HUALUXE Shanghai Twelve At Hengshan
Shanghai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Jan 24, 2025

Hi, Irene and Ray.
Thank you for sharing your wonderful experience with us!

It’s fantastic to know that China Highlights team and I provided amazing support by arranging your lodging, transportation, and coordinating private tour guides for each city.

We appreciate you highlighting your guides in the 5-city tour to Beijing, Xi’an, Chengdu, Guilin/Yangshuo, and Shanghai. Thank you for your high recommendations! I am delighted that you had a wonderful trip and look forward to helping you plan your next adventure.

Carol

Fantastic family trip to China.
China | Dec 14 - Dec 23, 2024

Dani
Dani M.
United Kingdom | Reviewed on Dec 26, 2024
We had a fantastic family trip to China this December 2024 with our 2 teenage children. Kimkim and Odynovo tours in China made everything so easy for us! Heidi was really helpful and managed to get all our ambitious itinerary to work in the rather short time we had. She was very helpful with sorting out our China visas from the UK which initially sounded rather daunting!
All the guides we had were brilliant, they all rated 5 star! We were met at every airport and train station by smiling...
Read more

We had a fantastic family trip to China this December 2024 with our 2 teenage children. Kimkim and Odynovo tours in China made everything so easy for us!

Heidi was really helpful and managed to get all our ambitious itinerary to work in the rather short time we had. She was very helpful with sorting out our China visas from the UK which initially sounded rather daunting!
All the guides we had were brilliant, they all rated 5 star! We were met at every airport and train station by smiling faces even very late at night, and helped to navigate restaurant ordering, which local dishes to try, and help get us on the correct train when we moved to the next city. They were all incredibly knowledgeable and taught us so much about Chinese culture and history. Tracy in Beijing was great fun, and very kind, she made our time in Beijing so enjoyable. Candy in Xi'an made the the terracotta warriors come alive, Kevin in Chengdu was brilliant helping my daughter learn Mandarin characters, Fei in Guilin was great too.

Overall the Panda breeding centre in Chengdu was our biggest highlight, but the Forbidden City in Beijing, the Great Wall, the terracotta warriors and cycling Xi'an city walls, and the scenery around the Li river were all wonderful and unforgettable. The food was fantastic - especially we loved comparing the hotpots in Sichuan and Beijing. My children have definitely come back with a new appreciation for tea.

We will certainly use Kimkim again to organise our next big adventure.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jan 06, 2025
Dear Dani, Hope you and your family are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you and your family had a fantastic trip to China. It's great to know that I was able to curate an ambitious itinerary for you and assist with the visa process. We're also delighted to hear that all your guides made such a positive impact on your journey. From Tracy in Beijing to Fei in Guilin, it sounds like each one brought something special to your... Read more

Dear Dani,

Hope you and your family are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you and your family had a fantastic trip to China. It's great to know that I was able to curate an ambitious itinerary for you and assist with the visa process.

We're also delighted to hear that all your guides made such a positive impact on your journey. From Tracy in Beijing to Fei in Guilin, it sounds like each one brought something special to your experience. We’re glad the Panda breeding center and other iconic sites left a lasting impression.

It’s fantastic to hear that your children developed an appreciation for tea and enjoyed the diverse regional cuisines, especially the hotpots.

We look forward to helping you plan your next adventure with Kimkim. Safe travels, and we can’t wait to welcome you back.

Warmest regards from China,
Heidi

2 weeks in China
China | Nov 22 - Dec 5, 2024

Fiona
Fiona C.
Sunrise Manor, NV | Reviewed on Dec 07, 2024
We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit...
Read more

We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit having the personalized touch. I experienced China in the moment as I didn’t need to think ahead on timing or logistics. I’m thankful for Tina, Mervyn, William and Bree. William went well beyond our expectations, he was my favorite guide.

There was a breakdown in communication with Carol and I. In hindsight I should’ve changed specialist as the dissatisfaction was felt immediately.
I would’ve liked to have been presented a wider selection of activities. At times I felt that I was on a ‘vanilla’ packaged tour (Yuk); Hot air balloon flights, motor bike, seats at the front with the 270 degrees view on the Li River cruise are a couple of examples which I would’ve been very happy to spend additional $$$. I was cost focused with Carol so to remove the 5 star hotels. I will always pay extra to for the experience, this wasn’t qualified as a necessity.
I booked 1 activity using GetYourGuide as it wasn’t an option thru KimKim which was weird.
Whilst I signed off on the itinerary, I failed to notice an activity we requested to be removed was still there, caves visit in Guilin. We didn’t do this activity, rather went on the search for antiques. Summer Palace boats activity was included in the itinerary, as it turns out the boats only available in the summer months, our visit was in November.

As I’ve used KimKim previously I know how great it is to have an online catch up with the specialist so the itinerary can be customized. Whilst my wider family and I will continue to use KimKim, I truly understand the criticality of the local specialist relationship. I feel disappointed that we had the plan and simple itinerary rather than something tailored to us. Of course this wasn’t known until we were in each city.

Our guides all made a difference!

We’ll be making the next booking or the next vacation; same time and place as this year.

Hotel Reviews
Sunworld Hotel Wangfujing
Beijing

Clean and simple hotel which is well located. Breakfast was included but with minimal options. Abrupt staff on front desk

Authenticity & Character
Location
Close to all Beijing Ring road 2 attractions
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Room and Dining area have recently had a refurbish. It all looks great AC was too cold, it was centrally controlled We had dinner which wasn’t plea

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guilin Lijiang Waterfall Hotel

Clean hotel with large bedrooms. Medicore breakfast

Authenticity & Character
Location
Cleanliness & Comfort
Pullman Zhangjiajie Hotel
Zhangjiajie

Excellent but busy hotel. Clean with large bedrooms and many amenities. Breakfast was well organized with a large selection of items. Easy walk to down town for dinner

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Moondance Resort
Guilin

Peaceful hotel a few miles outside Yangshou. Rooms are well appointed and the staff were great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Dec 18, 2024
Dear Fiona, Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful. And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting... Read more

Dear Fiona,

Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful.

And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting personalized experiences, and open to exploring additional options beyond the assigned packages.

I hope you'll consider giving us another chance to plan a truly unforgettable trip for you and your family.

Sincerely,
Carol

Amazing China&Japan trip planned by Heidi
China | Oct 16 - Oct 31, 2024

Jon
Jon S.
Cherry Hill, NJ | Reviewed on Nov 12, 2024
My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.
I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and... Read more

My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.

I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and solutions.

The several tours arranged by Heidi were excellent, especially the tour guides. She selected great hotels for me and booked the train rides I needed to see both countries.

Halfway through trip planning, I needed to switch from another Asian country to Japan. Heidi sent me an itinerary and plan for Japan the very next day!

It is always good to balance a review like this with some positive criticism, but I have none. I am so pleased with how smoothly the trip played out, which allowed me to experience both countries to the max. Thanks again Heidi!

Activity Reviews
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Angela tour guide in Beijing Wu Qiong (Angela) really took care of me in my visit to Beijing. She is an outstanding tour guide, reassuring, and very fun to be with. If you like to grow and learn about the history and culture of China, Angela is like an encyclopedia. Angela led me on two unforgettable days in Beijing, which covered the Forbidden City, the Summer Palace and the Great Wall. Angela made sure to ride the gondola with me at the Great Wall, which was a scary ride for me. When not touring with her, she recommended and arranged reservations in interesting local restaurants when I was not on the tour. The time with Angela in Beijing went by way too fast. I could have spent many more days exploring the city with her and learning from her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

JJ, Shanghai tour guide During my tour of Shanghai, JJ (ChenJie陈杰) shared her incredible insight into China and its relationship to the rest of the world. I will remember those experiences as much as the Shanghai that she introduced me to. Although it was a whirlwind couple of days in the busy city of 25 million people, JJ made it all enormously fun and stimulating. JJ always let me set the comfortable pace for me. I appreciate so much how she was so flexible and creative when I asked for changes in the itinerary. There was so much to see and talk about and think about, and JJ made it all very easy. Go see Shanghai for yourself, and try to get JJ for a guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 17, 2024
Dear Jon, Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels. I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part... Read more

Dear Jon,

Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels.

I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part of your epic adventure. If you ever need assistance with future travels, please don't hesitate to reach out. Safe travels.

Best regards,
Heidi

Good value for first trip to China
China | Oct 22 - Nov 2, 2024

A
Alberto S.
Flagami, FL | Reviewed on Nov 03, 2024
All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small
Read more

All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small

Hotel Reviews
Novotel Peace Beijing
Beijing

Old hotel n need of renovations. Marginal air conditioning. Old furniture in need of replacement. Shoddy workmanship. Breakfast was ok

Authenticity & Character
Location
Near attractions
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Clean hotel. Professional staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Katarina

Tiny room . The smallest closet I ever saw. No drawers to store anything. The food is buffet style and is served tepid. Overall the food was mediocre. Upon embarking we had to buy the dinner because it was not included. Big mistake! It was horrendous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund

The air conditioning doesn’t always work. Very small closet. Nice big bathroom

Authenticity & Character
Location
Staff
The staff was not friendly but they did their job
Cleanliness & Comfort
Air conditioning!!!
Activity Reviews
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Interesting site

Quality of Experience
Food
Loud and busy restaurant
Guides, Drivers and Staff
Transport
Better car than the old VW provided
Hutongs Exploration: Pedicab Ride and Local Family Visit
Hutongs Exploration: Pedicab Ride and Local Family Visit
Beijing

Nothing special. We didn’t visit any family

Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

The Great Wall is a must see. It is impressive but it’s a long drive from Beijing. The wall is very crowded. The tomb excursion is not worth the time

Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an

The show was good. The dinner and service were poor

Quality of Experience
Food
Everything
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Big Wild Goose Pagoda
Full Day with Terracotta Warriors and Big Wild Goose Pagoda
Xi'an

Very interesting site with some remarkable historical pieces

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 4
Victoria Katarina Cruise Day 4
Chongqing

A waste of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

Very nice excursion thanks to our excellent guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an

A good show.

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Katarina cruise Day 1
Victoria Katarina cruise Day 1
Chongqing

The embarkation process was chaotic. The dinner that we had to buy on board was the terrible.

Quality of Experience
Food
Eat on shore
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 2
Victoria Katarina Cruise Day 2
Chongqing

A pleasant excursion

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Day Trip to Suzhou and Tongli Water Town City Tour
Day Trip to Suzhou and Tongli Water Town City Tour
Shanghai

A very nice excursion

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 3
Victoria Katarina Cruise Day 3
Chongqing

Very nice excursion on small boats

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Alberto, Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times. Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements. As for the hotels, we are sorry to hear that you had issues... Read more

Dear Alberto,

Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times.

Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements.

As for the hotels, we are sorry to hear that you had issues with the accommodations and some excursion. We value your feedback and will work on enhancing the overall experience for future guests.

Thank you once again for your valuable input, and we hope to welcome you back on your next visit.

Warm regards from Asia,
Heidi

Our private customized tour in China
China | Oct 22 - Nov 2, 2024

Anne
Anne S.
Flagami, FL | Reviewed on Nov 03, 2024
Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a...
Read more

Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a couple of delightful entertainment shows with song and dance.
Our stay in Shanghai was especially enjoyable at Sunrise on the Bund hotel, and our guide JayJay made our time together very special in spite of rain from a typhoon that passed through.

Hotel Review
Sunrise On The Bund

Sunrise on the Bund is well located near the amazing riverfront. The room was spacious and luxuriously decorated. The bathroom was equipped with a rainfall shower plus a deep soaking tub and an automatic Toto toilet. They provided adequate water bottles each day. Slippers, robes added to our comfort. We looked forward to each day’s included breakfast buffet with its abundant choices of western and Chinese food.

Authenticity & Character
This hotel has superior decorative finishes. It is artfully appointed and comfortable.
Location
It’s about two blocks from the fabulous riverfront which is all lit up at night. There’s also a mall located two blocks in another direction with plenty of eating establishments to choose from.
Staff
Friendly staff, professional manner
Cleanliness & Comfort
No complaints. Very clean …like new. The housekeeping was impeccable.
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Anne, Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you. It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities... Read more

Dear Anne,

Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you.

It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities provided. We hope to welcome you back for another unforgettable experience in the future.

Safe travels and happy life.

Best regards as always,
Heidi

All services are great, we really appreciate...
China | Oct 21 - Oct 29, 2024

M
Mary S.
Corona, CA | Reviewed on Oct 30, 2024

All services are great, we really appreciate everyone effort for making our trip enjoyable...all the guides, drivers are good & tentative...will continue to use KimKim services with our next tour & will recommended to family & friends 😀
All the best!
Mary & Edmund Ko

Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Oct 30, 2024

Hi Mary ,
Thank you for your feedback. We will continue to work hard to provide even more comprehensive service. We are sending our best wishes to you and your family, and we look forward to seeing you on your next trip.
Best regards
Lisa

"Our trip arranged by KimKim exceeded all exp...
China | Oct 21 - Oct 29, 2024

Edmund
Edmund K.
Corona, CA | Reviewed on Oct 30, 2024
"Our trip arranged by KimKim exceeded all expectations!
Each day, we enjoyed:
- Dedicated tour guides (Edward and Li Da) who were exceptional, caring, patient and knowledgeable
- Personal drivers, eliminating parking and waiting hassles
- Seamless hotel arrangements
- Insider tips on top restaurants for our free time
We're thoroughly impressed and grateful for the unforgettable experience. We wholeheartedly recommend KimKim to friends and look forward to our next adventure together!" Read more

"Our trip arranged by KimKim exceeded all expectations!
Each day, we enjoyed:
- Dedicated tour guides (Edward and Li Da) who were exceptional, caring, patient and knowledgeable
- Personal drivers, eliminating parking and waiting hassles
- Seamless hotel arrangements
- Insider tips on top restaurants for our free time

We're thoroughly impressed and grateful for the unforgettable experience.

We wholeheartedly recommend KimKim to friends and look forward to our next adventure together!"

Hotel Reviews
Regent Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Xian On Renmin Square
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Oct 30, 2024

Hi Edmund and Mary,
Thank you for your feedback. We will continue to work hard to provide even more comprehensive service. All the best wishes to you and your family, and we look forward to seeing you on your next trip.
Best regards
Lisa

Trip was amazing and we had a great time.
China | Sep 19 - Sep 29, 2024

B
Brandon S.
Portland, OR | Reviewed on Oct 04, 2024

Trip was amazing and we had a great time.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 07, 2024

Dear Brandon,

Hope you are doing great.Thank you so much for your kind words! We're thrilled to hear that you had an amazing trip and enjoyed your time. We hope to welcome you back for another great experience soon.

All the best,
Heidi

Amazing experience!
China | Jul 19 - Jul 27, 2024

D
Dominic W.
United Kingdom | Reviewed on Jul 28, 2024

Our experience from start to finish was truly amazing. Our local specialist, Heidi, did a great job accomodating all our requests, including requirements from our 2 year old, and planned us an unforgettable experience. Both our guides for each city were very knowledgeable, friendly and accommodating. They went above and beyond for our needs. Thank you so much to all the team!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 29, 2024

Hi Dominic,
Greetings from Heidi , so happy you enjoyed your family trip in China.
On behalf of KK and all my team members, I extend our heartfelt gratitude to you. The door of friendship in China is always open to you. We hope that when EVE grows up, you will bring her to China again. Our sincerest blessings to your family; may you all be safe and well. Looking forward to seeing you on your next trip.
Best Regards
Heidi

Fantastic Tour of the highlights of Eastern C...
China | Jul 14 - Jul 21, 2024

Aneri
Aneri P.
San Francisco, CA | Reviewed on Jul 23, 2024
Fantastic Tour of the highlights of Eastern China My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was... Read more

Fantastic Tour of the highlights of Eastern China

My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was particularly touched by Edward's help in finding great vegetarian restaurants for us in Beijing. The hotels were all very nice and comfortable. Heidi is super responsive and communicative and I felt very supported and comfortable throughout the entire trip end to end. Next time I would love to go to Western China with Kim Kim!

Hotel Reviews
Sunrise On The Bund
Authenticity & Character
Location
Nice hotel, but a little far from the Bund
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Shanghai City Tour with the  Jade Buddha Temple, Jin Mao Tower and the Bund
Full Day Shanghai City Tour with the Jade Buddha Temple, Jin Mao Tower and the Bund
Shanghai
Quality of Experience
Food
Lunch stop was not part of the tour, so had to request it when we got hungry
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Muslim Street in Xi'an
Full Day with Terracotta Warriors and Muslim Street in Xi'an
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour through the Hutongs
Walking tour through the Hutongs
Beijing

Though it was nice to meet a local community, I wouldn't have selected this tour. I found it a little boring.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

This was my favorite tour. I especially enjoyed the Changeling Tomb as the museum is very nice and it was not so crowded. And of course, the Great Wall!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 23, 2024

Dear Aneri,

Hope you are doing great.Thank you for sharing your unforgettable experience with us. We're glad to hear that you had a fantastic tour of Eastern China and that our guides and services met your expectations. We understand that navigating China can be challenging, and we're happy to hear that we were able to make your trip more comfortable and enjoyable. We look forward to having the opportunity to organize another adventure in China in the future.

Warm regards from China,
Heidi

China trip
China | Jul 14 - Jul 21, 2024

Sangram
Sangram P.
San Francisco, CA | Reviewed on Jul 22, 2024

Enjoyable, well-organized tour with friendly and knowledgeable guides. My wife and I had a great time and would highly recommend.l this service.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 30, 2024

Dear Sangram,

Hope you are doing great and thank you for your kind words. We're delighted to hear that you had an enjoyable and well-organized tour with our friendly and knowledgeable guides. We appreciate your recommendation and hope to welcome you both back on another adventure soon.

Best regards from China,
Heidi

Excellent trip to Japan and China.
China | Jun 1 - Jun 15, 2024

C
C V.
Knoxville, TN | Reviewed on Jun 20, 2024

Excellent trip to Japan and China. Carol made it very easy to complete schedule according to our like and adjusted itinerary favorable to us. Tour guides in Japan and China were very good communicators, knowledgeable of the sites visited, and again adjusted itinerary to complete an amazing trip.

Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Sep 09, 2024

Hi, CV
Thank you so much for your wonderful review! I am thrilled to hear that you had an excellent trip to Japan and China. It’s great to know that I was able to tailor the itinerary to your preferences and that our tour guides provided you with insightful and enjoyable experiences.

I strive to ensure our clients have memorable adventures, and your feedback reassures me that I am on the right track. If you ever plan another trip or have any questions, please don’t hesitate to reach out. I would love to assist you again!

My China Trip Review
China | May 27 - Jun 3, 2024

Arun
Arun C.
Seattle, WA | Reviewed on Jun 14, 2024
I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs. In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour,... Read more

I had a truly wonderful and unforgettable trip to China. As a solo traveler with limited time and no knowledge of the language, I was initially worried. However, Heidi was incredibly patient and accommodated all my requests to visit Beijing, Xi'an, and Shanghai, ensuring that the hotels met both my quality and budget needs.

In each city, I was met by a driver and guide promptly at the airport and taken to my hotel for much-needed rest. In Beijing, my guide Ms. Niki gave me an amazing tour, sharing the history in a fascinating way. In Xi'an, my guide Zoe provided an excellent tour of the Terracotta Warriors and explained their significance wonderfully. In Shanghai, my guide Mr. Run Liu took me to various exciting spots around the city.

Throughout my trip, Heidi consistently checked in to ensure I was having a great time. I had an absolute blast and thoroughly enjoyed every moment of the trip. I highly recommend this experience to others."

Hotel Reviews
SSAW Garden Hotel Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard Shanghai Xujiahui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jun 15, 2024

Thank you for your appreciation and trust in our work. Sending you all the best wishes, and hope to see you on our next trip.

This is my first time booking with Kim Kim an...
China | Mar 4 - Mar 23, 2024

Julio
Julio F.
Flagami, FL | Reviewed on Apr 01, 2024
This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.
Read more

This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.

Hotel Reviews
Shibuya Tokyu REI Hotel
Tokyo

Excellent place clean and the people very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sakurai
Kusatsu

We just love it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Pacific Hotel and Towers
Hong Kong

Excellent location and the staff awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 02, 2024

Dear Julio,

Hope you are doing fantastic.

Thank you so much for your kind feedback and for choosing Kim Kim for your trip. We're thrilled to hear that your experience with us exceeded your expectations .We are also so happy with that you and your family brought back great memories from this trip.It is our great honor and pleasure to play a part in creating those memorable experiences for you and your family.

We look forward to assisting you again in the future and creating more unforgettable adventures together.

Warm regards,
Heidi

Had an amazing well organised trip, Heidi did...
China | Sep 16 - Sep 30, 2023

R
Richard D.
United Kingdom | Reviewed on Oct 01, 2023

Had an amazing well organised trip, Heidi did a great job of suggesting hotels and excursion ideas, overall preparation and ongoing support was very strong. China is a beautiful country, people were lovely and friendly. Also appreciated all my local guides Alice (Beijing), Tracy (Xian), Kevin (Chengdu), Eric Fan (Guilin) and Run Liu (Shanghai). Would recommend.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 12, 2023

Hi Richard,

Thank you very much for the positive feedback! We are thrilled to hear that you had a fantastic vacation in China. It brings us great joy to know that you enjoyed your time, and we are especially delighted to hear that you have enjoyable time with all of you local guides. China is a beautiful and colorful country with rich cultural and natural beauty.

Welcome you back to China again in the future.

Warmest regards,
Heidi

Fantastic!
China | Jan 8 - Jan 15, 2020

D
David L.
San Francisco, CA | Reviewed on Jan 16, 2020

I had a great time in China. My tour guides were great! Shout out to the guides Yan, Fish Lee, and Run for the great service. Also, the drivers got us to each location safe and sound and they are very much appreciated. I really enjoyed all of our sightseeing locations. One of my most memorable activities was the dumpling making class in Xi’an. The local family was very nice and cooked some very delicious dishes for us. Great hospitality! Overall, I had a very positive experience booking with KimKim, who referred us to Peicy, our travel consultant, and I am looking forward to our next trip!

Local specialist: Peicy Wang

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.