Kimkim Trip Reviews for China

4.9
Based on 43 ratings
Read 43 verified reviews by travelers who booked their trip to China on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Once-in-a-Lifetime Experience
China | Oct 16 - Nov 2, 2025

Pam
Pam A.
Ashburn, VA | Reviewed on Nov 15, 2025
My husband and I recently had the incredible opportunity to visit China, and it truly exceeded all expectations. From ancient history to breathtaking natural landscapes, this trip had everything we could have hoped for and more. I want to thank Lisa for helping us put this amazing trip together through KimKim. She was so helpful and patient with us. Highlights of the Trip The Great Wall of China was nothing short of awe-inspiring. Walking along this historic wonder, we couldn’t help... Read more

My husband and I recently had the incredible opportunity to visit China, and it truly exceeded all expectations. From ancient history to breathtaking natural landscapes, this trip had everything we could have hoped for and more. I want to thank Lisa for helping us put this amazing trip together through KimKim. She was so helpful and patient with us.

Highlights of the Trip

The Great Wall of China was nothing short of awe-inspiring. Walking along this historic wonder, we couldn’t help but be amazed by its sheer scale and beauty. The panoramic views from the top were unforgettable, and standing on such an iconic piece of history was an emotional experience.

We visited Chengdu to see the adorable pandas—and they definitely lived up to the hype! Watching these playful creatures in their natural habitat was a highlight of the trip. The conservation efforts here are truly impressive, and it was a joy to witness their charm up close.

In Xi’an, we were fortunate enough to see the Terracotta Warriors, a monumental archaeological discovery. The sheer number of life-sized statues and the detail in each one was staggering. It’s amazing to think that this army was created over 2,000 years ago to protect China’s first emperor in the afterlife.

One of the most stunning natural attractions was Zhangjiajie National Forest Park—the inspiration for the floating mountains in the movie Avatar. The towering sandstone pillars surrounded by mist create an ethereal, almost otherworldly landscape. It’s a photographer’s dream and a must-see for nature lovers.

Finally, Guilin was a peaceful escape, with its surreal limestone karst mountains and tranquil Li River cruises. The views were unlike anything I’ve ever seen and felt like something out of a dream.

Cultural Immersion

One of the aspects of the trip that stood out was the incredible cultural immersion. We had numerous opportunities to experience China’s rich traditions and daily life. Whether it was a calligraphy lesson, a traditional tea ceremony, or learning about the history behind local markets, we were able to connect with the culture in meaningful ways.

The people of China were warm, welcoming, and eager to share their stories. Our guides were exceptional—they were incredibly knowledgeable, personable, and made sure we felt comfortable and engaged every step of the way. They took the time to answer all our questions and ensured we had a smooth and enjoyable experience.

We want to thank all our guides: Zhang Yaping (Amy - Beijing), Ma Jun (MJ - Xian), Xiao Tuanming (Nancy - Zhangjiajie), Lin Xue (April), Owen (Guilin) and Vivian (Shanghai). You were all wonderful to get to know and helped make the trip memorable.

Food: A Culinary Adventure

The food in China was another highlight of the trip. Every meal was a delightful adventure! We had the chance to try authentic dishes that we’d never seen in the U.S. The flavors were bold and varied, from the spicy Sichuan cuisine in Chengdu to the savory dumplings in Xi’an. I particularly loved the Peking duck in Beijing—crispy, tender, and simply delicious. The variety of textures and flavors in Chinese cuisine was incredible, and I came home with a newfound appreciation for their culinary traditions.

Overall Experience

All in all, this was a once-in-a-lifetime trip that I will never forget. The sights, the food, the culture, and the wonderful people I met along the way all made this an unforgettable adventure. The expert guides and well-curated itinerary ensured that we didn’t just see China—we truly experienced it.

If you’re considering a trip to China, I wholeheartedly recommend it. Kimkim can help you design the best trip. I can’t wait to return someday!

Activity Reviews
Explore Xi'an City: Ancient City Wall and Drum Tower
Explore Xi'an City: Ancient City Wall and Drum Tower
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chengdu: Pandas, Wuhou Shrine,Jinli with a Hot Pot Lunch
Explore Chengdu: Pandas, Wuhou Shrine,Jinli with a Hot Pot Lunch
Chengdu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the Beauty of Longji Terraced Fields and Learn to Make Bamboo Tube Rice
Discover the Beauty of Longji Terraced Fields and Learn to Make Bamboo Tube Rice
Guilin
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Scenic Countryside in Yangshuo by Cycling and Rafting
Explore the Scenic Countryside in Yangshuo by Cycling and Rafting
China

We didn't get to cycle but the rafting was very fun!

Quality of Experience
Guides, Drivers and Staff
Transport
 Marvel at China's Most Picturesque River - Li River
Marvel at China's Most Picturesque River - Li River
China
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class in Yangshuo
Cooking Class in Yangshuo
Yangshuo

This was extemely fun! Well worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Xi'an: the Terracotta Army and Muslim Quarter
Discover Xi'an: the Terracotta Army and Muslim Quarter
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit a Local Family and Learn to Cook Homemade Dishes
Visit a Local Family and Learn to Cook Homemade Dishes
Xi'an

This was an enjoyable experience. The family opened their home and we had a lovely time.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking along the Majestic Great Wall, Summer Palace
Hiking along the Majestic Great Wall, Summer Palace
Beijing

We had a great day to visit the wall.

Quality of Experience
Guides, Drivers and Staff
Transport
Beijing – Tiananmen Square, Forbidden City,Temple of Heaven with Peking Duck Lunch
Beijing – Tiananmen Square, Forbidden City,Temple of Heaven with Peking Duck Lunch
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Nov 20, 2025
Hi Pam, Thank you so much for taking the time to share such a heartfelt and beautifully written review. I’m truly grateful, and it means the world to me to hear that your trip to China exceeded your expectations. It was an absolute pleasure helping you plan this journey, and I’m so glad that you and your husband had such an unforgettable experience. Reading about your highlights—from the Great Wall and Terracotta Warriors to the pandas in Chengdu and the breathtaking landscapes of... Read more

Hi Pam,

Thank you so much for taking the time to share such a heartfelt and beautifully written review. I’m truly grateful, and it means the world to me to hear that your trip to China exceeded your expectations. It was an absolute pleasure helping you plan this journey, and I’m so glad that you and your husband had such an unforgettable experience.

Reading about your highlights—from the Great Wall and Terracotta Warriors to the pandas in Chengdu and the breathtaking landscapes of Zhangjiajie and Guilin—made me smile. China is a destination full of wonders, and I’m thrilled that you were able to experience so many of its cultural, historical, and natural treasures.

Your kind words about our local guides also mean a lot. I’ll be sure to share your appreciation with Amy, MJ, Nancy, April, Owen, and Vivian—they will be delighted to know they helped make your trip special.

And of course, I’m happy to hear that the food was such a memorable part of your adventure! China’s culinary diversity is truly remarkable, and it’s wonderful that you embraced every flavor along the way.

Thank you again for your trust and for letting me be part of your journey. I’m so happy that your time in China was meaningful, smooth, and enriching. Whenever you feel ready to explore more of Asia or return to China someday, I would be delighted to help you plan your next trip.

Warmest regards,
Lisa

Excellent experience
China | Oct 8 - Oct 27, 2025

F
Frank O.
Dallas, TX | Reviewed on Oct 28, 2025
All of our guides were very good and spoke English well. They were each proud of their individual provinces and well informed about the history of the region. All worked hard to be a good guide and make happy memories for us. The choice to stay in 5 Star hotels was worth the price for the luxury but the Guilin Hotel was a 3.9 star in my opinion. The drivers and cars were all excellent! It helped to have a free day in Shanghai after arriving so late. The hotels in both Xi’an and Shanghai... Read more

All of our guides were very good and spoke English well. They were each proud of their individual provinces and well informed about the history of the region. All worked hard to be a good guide and make happy memories for us. The choice to stay in 5 Star hotels was worth the price for the luxury but the Guilin Hotel was a 3.9 star in my opinion. The drivers and cars were all excellent! It helped to have a free day in Shanghai after arriving so late. The hotels in both Xi’an and Shanghai offered free laundry equipment for self use.

Hotel Reviews
Victoria Cruise (Executive Suite)

It’s a typical cruise with pandemonium because of the large crowds and a la carte service and upselling of services throughout the trip. The executive lounge dining included in the executive suite price was excellent as the second floor dining room was overcrowded. The included excursions were not remarkable but Ghost City and Feng Du Show that night were good values. The food was just okay even with the upgrade to the 6th floor dining area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MaxX By Steigenberger on the Bund Shanghai
Shanghai

The main problem was that the hotel had disengaged the cooling system in all the rooms. They offered an upgrade but it also had no cooling. The provision of a self serve laundry was exquisite. The location was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No cooling in the rooms
Grand Hyatt Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheraton Guilin Hotel
Guilin

The hotel is out of date and was a 3.9 star rating at best. The Guilin Shangri La was reviewed highly by some fellow travelers

Authenticity & Character
Change the advertised rating until it upgrades everything
Location
Staff
Cleanliness & Comfort
Wyndham Grand Xian South
Xi'an
Authenticity & Character
Location
Staff
Cleanliness & Comfort
New World Beijing Hotel
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tongli Water Town (with boat cruise)
Tongli Water Town (with boat cruise)
Suzhou

To fill out the charm of the experience, our guide took us into several homes, which had been converted to museums before getting us onto the wonderful boat ride experience. She gave us a lot of history about the customs of the region. It was a quieter, more laid-back rural experience than we had had in other places.

Quality of Experience
Guides, Drivers and Staff
Transport
Pingjiang Road
Pingjiang Road
Suzhou

We had a wonderful cultural experience in a restaurant on the road. At the end of this three week tour, it was a little bit redundant unavoidably because there are so many roads and hutongs and Muslim quarter places that are very similar packed with food vendors and hawkers.

Quality of Experience
Guides, Drivers and Staff
Transport
Rickshaw Ride in Suzhou
Rickshaw Ride in Suzhou
Suzhou

The guide expertly picked a friend of hers that she has used for years to provide a unique China culture experience riding through the alleys of the town.

Quality of Experience
Guides, Drivers and Staff
Transport
Lingering Garden
Lingering Garden
Suzhou

It was very crowded and our guide was not lingering for pictures.

Quality of Experience
Guides, Drivers and Staff
Transport
Nanjing Road
Nanjing Road
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Shanghai Tower
Shanghai Tower
Shanghai

It was a unique lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
The bund
The bund
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Yuyuan Garden
Yuyuan Garden
Shanghai

It was a delightful experience with an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Shore excursion to the Three Gorges Dam/Option of Three Gorges Dam Ship Lift (RMB295/p.p)
Shore excursion to the Three Gorges Dam/Option of Three Gorges Dam Ship Lift (RMB295/p.p)
China

Honestly, it was a little boring and felt like it was something that the government wanted to make sure that we saw so that we noted how wonderful they were. It is outstanding that they provided mass transportation with escalators to the top of the hill. Without that, the whole trip would not have been worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Shore excursion to Shibaozhai/Option of visiting Fengdu Ghost City (RMB295/p.p).
Shore excursion to Shibaozhai/Option of visiting Fengdu Ghost City (RMB295/p.p).
China

We were glad that we chose the option to visit ghost city, and hear the stories from our guide. I noticed that you did not give the option for reviewing the show that night, which was a mistake on your part. That show in the evening about the three kings was probably the most outstanding theatrical performance I have seen in my many years of life. It was very exciting and was not to be missed by other future visitors.

Quality of Experience
Guides, Drivers and Staff
Transport
 Cruise pier Transfer (Chongqing)
Cruise pier Transfer (Chongqing)
Chongqing
Quality of Experience
Guides, Drivers and Staff
Transport
Train station Transfer (Chongqing)
Chongqing

Our guide went above and beyond her assigned duty to help us be comfortable, experiencing the brief time we had there and getting some dinner before helping negotiate the arrival onto the cruise ship. She was helpful with communicating with the cruise ship people who were adamant about things which they were wrong about.

Quality of Experience
Guides, Drivers and Staff
Transport
Chengdu Kuan-zhai Lane
Chengdu Kuan-zhai Lane
Chengdu
Quality of Experience
Guides, Drivers and Staff
Transport
Panda Breeding and Research Center
Panda Breeding and Research Center
Chengdu

The crowds were overwhelming, and everyone was pushing to get a good photograph of the charming pandas. Our guide was adequate, but not outstanding. I don’t believe that there is anything that he could have done to help us get closer to the pandas for good photographs. I think that arriving early as we did probably helped us to see the pandas during their most active feeding time of the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Yangshuo Countryside Visit
Yangshuo Countryside Visit
China

Our guide bravely accompanied two ancient and decrepit seniors on scooters which probably added years to her life, but subtracted years from ours. It was a delightful, fun and unique experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Li River Cruise from Guilin to Yangshuo
Li River Cruise from Guilin to Yangshuo
China

Our guide enthusiastically and patiently pointed out each point of interest that she felt that we would not want to miss including the view of the hills on the 20 Yuan Bill and interjected stories about each of those points of interest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
China

Our guide was patient and wonderful and lovingly presented this visual gift of the people and lifestyle of the area that is not usually seen by China tourists. The stories that the guide inserted were charming.

Quality of Experience
Guides, Drivers and Staff
Transport
Big Wild Goose Pagoda
Big Wild Goose Pagoda
Xi'an

The colors, architectural design, and the historical stories were intriguing.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking dumplings
Cooking dumplings
Xi'an

This was a delightful and unexpected highlight of our experiences in Xi’an. The guide knew the woman who lived in the place where we made the dumplings and noodles and the whole cultural experience was joyful and wholesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Muslim Quarter
Muslim Quarter
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Xian City Wall with Bicycle
Xian City Wall with Bicycle
Xi'an

Because of our age, we both have mobility restrictions so we chose to not do the bicycle tour. We did climb the steps successfully and were able to experience enough of the wall to be understanding the history and the architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Terracotta Warriors
Terracotta Warriors
Xi'an

Despite the presence of the crowd and our early arrival, our guide was able to successfully direct us to a visual access of the warriors that we had not anticipated. We had hoped to get closer to them on the ground level, but that access was restricted many years ago.

Quality of Experience
Guides, Drivers and Staff
Transport
Summer Palace with Boat Ride and the Garden of Virtue and Harmony
Summer Palace with Boat Ride and the Garden of Virtue and Harmony
Beijing

The access to the upper area was closed because it was a Monday, but this did not detract from the overall enjoyment of the palace grounds.

Quality of Experience
Guides, Drivers and Staff
Transport
The Mutianyu Great Wall(with round way cable car)
The Mutianyu Great Wall(with round way cable car)
Beijing

The offer of the cable car was a game changer! Thank you very much. The distance away from the city also helped to mitigate the crowd.

Quality of Experience
Guides, Drivers and Staff
Transport
Hutong Walking Tour in Dongcheng District
Hutong Walking Tour in Dongcheng District
Beijing

We had gone to the most popular hutong Street the day before our tour so our guide took us to a different hutong area with a lake that was much nicer than the most popular street which was so packed with shops and food vendors. I would recommend that you take that Area as your first choice in the future.

Quality of Experience
Guides, Drivers and Staff
Transport
Temple of Heaven
Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Tiananmen Square
Tiananmen Square
Beijing

The crowd was overwhelming on the day that we went, but our friend who went the next day found it almost empty.

Quality of Experience
It was an historic experience, but nothing artistically or architecturally impressive. The crowds were stifling.
Guides, Drivers and Staff
Transport
Discover the Forbidden City
Discover the Forbidden City
Beijing

The crowd was overwhelming on the day we traveled, but the pictures from a friend who traveled the next day showed a much lower number of people.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carol Wang

Wonderful Trip to Japan and China
China | Sep 7 - Sep 29, 2025

Sonya
Sonya B.
Gadsden, AL | Reviewed on Oct 04, 2025
Lisa our travel expert was wonderful. Everything worked like clock work and she checked on us daily and reminded us of our schedule and guide for the next day. When our flight to return home was 52 hours delayed from Shanghai she was in constant contact with us extending our stay at our hotel, planning a tour for our extra unplanned day and even having the guide buy snacks and drinks for us to have at the hotel.
Japan and China were beautiful places to visit. They were both very clean,...
Read more

Lisa our travel expert was wonderful. Everything worked like clock work and she checked on us daily and reminded us of our schedule and guide for the next day. When our flight to return home was 52 hours delayed from Shanghai she was in constant contact with us extending our stay at our hotel, planning a tour for our extra unplanned day and even having the guide buy snacks and drinks for us to have at the hotel.
Japan and China were beautiful places to visit. They were both very clean, people were friendly and there were lots to historical places and natural beauty to see.
All our guides and drivers were excellent.
Jason our driver to Hakone was just suppose to be our driver, but he helped us with all the tickets and told us where to go. He was more like a guide and spoke excellent English. He was very helpful and considerate.
Ken our guide in Tokyo was very good, knowledgeable and helpful, and his English was good. He was always early for our meeting times and took pictures for us.
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Johnson our guide in Xian had excellent English, was always early and was very helpful to my husband who is 82 to make sure he had places to rest when he was tired.
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Autumn our guide in Shanghai had good English, was on time, brought us bananas and Chinese knot souvenirs and helped us take pictures.
Vivian was our guide when our flight was delayed. She spent lots of time on the phone with the airlines and at the airport trying to get us on an earlier flight but unfortunately was unsuccessful. She was very friendly and had very good English. She was early when we met.

Hotel Reviews
Sunrise On The Bund

Very nice hotel with good location. Staff helpful when needed.

Authenticity & Character
Location
Near the Bund.
Staff
Helpful when we needed anything.
Cleanliness & Comfort
Had cold water in the refrigerator and also had sugar and creamer for tea and coffee. Room was comfortable and nice.
Jolie Vue Boutique Hotel
Guilin

Beautiful view from the breakfast area and great location to walk around. Staff was friendly enough but bed was very hard. Internet never worked. Room was nice with free soft drinks and juice in the refrigerator.

Authenticity & Character
Location
Good places to walk around.
Staff
Cleanliness & Comfort
MinShan Lhasa Grand Hotel
Chengdu

Cleaning staff were very friendly and helpful. The front desk was alright. Bed was very hard and the internet never worked. The carpet in the room was stained and the bathroom sink was all cracked up, but everything looked clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel

Welcoming Staff and Cleaning Staff very friendly and Front desk staff alright. They had tea in the afternoon and goodnight soup in the evening. Gave us lots of water and had cold water. They let us in early for breakfast. Beds very hard and internet never worked.

Authenticity & Character
Location
Very close to walk to sights to see.
Staff
Cleanliness & Comfort
Dongfang Hotel
Beijing

Staff didn't even acknowledge me, only talked to the guide when we checked in. I assume they couldn't speak English. Elevators were very slow and always very crowded. Internet never worked while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Forza Osaka Kitahama
Osaka

Desk staff not very friendly or helpful. Paid for breakfast but then ended up with an early flight. We had to leave 30 minutes before breakfast started and asked for a couple of croissants to take with us but were told no. Had a kettle in the room but no tea or coffee.

Authenticity & Character
Location
Could walk to the Osaka Castle.
Staff
Not friendly or helpful.
Cleanliness & Comfort
Miyako Hotel Kyoto Hachijo
Kyoto

Desk staff was alright. Had to wait 10 minutes in line to get into breakfast. Clean and nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Knot Tokyo Shinjuku
Tokyo

The desk staff were friendly enough. The rooms were small but very clean. The restaurant staff were very friendly. The location was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was small but everything was very clean.
Activity Reviews
One-Day Shanghai Cultural Tour
One-Day Shanghai Cultural Tour
Shanghai

We didn't really see much this day because the guide was trying to help us get an earlier flight out after our flight was 52 hours delayed.

Guides, Drivers and Staff
Vivian was our guide when our flight was delayed. She spent lots of time on the phone with the airlines and at the airport trying to get us on an earlier flight but unfortunately was unsuccessful. She was very friendly and had very good English. She was early when we met.
Transport
Driver was good.
Day Trip to Zhujiajiao Old Town
Day Trip to Zhujiajiao Old Town
Shanghai

Interesting town.

Quality of Experience
Food
Food was good.
Guides, Drivers and Staff
Autumn our guide in Shanghai had good English, was on time, brought us bananas and Chinese knot souvenirs and helped us take pictures.
Transport
Driver was good.
Visit the Highlights in Shanghai
Visit the Highlights in Shanghai
Shanghai

Nice city.

Quality of Experience
Guides, Drivers and Staff
Autumn our guide in Shanghai had good English, was on time, brought us bananas and Chinese knot souvenirs and helped us take pictures.
Transport
Good driver.
 Longsheng Full-Day Tour
Longsheng Full-Day Tour
Guilin

Nice views.

Quality of Experience
Long drive from Guilin.
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Good driver.
Hike along the Picturesque Yulong River
Hike along the Picturesque Yulong River
Yangshuo

Nice walk.

Quality of Experience
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Driver was good.
Marvel at the Li River: China's Most Picturesque River
Marvel at the Li River: China's Most Picturesque River
Guilin

Beautiful boat ride. Not to be missed.

Quality of Experience
Food
Not much selection.
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Good Driver
Elephant Trunk Hill
Elephant Trunk Hill
Guilin

Nice view.

Quality of Experience
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Driver was good.
Yao Mountain (尧山)
Yao Mountain (尧山)
Guilin

Beautiful views.

Quality of Experience
Guides, Drivers and Staff
Alice our guide in Guilin was friendly, had good English, helped me when I needed to exchange money, took pictures for us and was helpful to my husband even buying him milk tea. Was on time for our meetings.
Transport
Driver was very good. Always made sure we had plenty of water.
Panda Encounter in Chengdu
Panda Encounter in Chengdu
Chengdu

Enjoyed seeing the Pandas.

Quality of Experience
Guides, Drivers and Staff
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Transport
Driver was good.
Full Day the Leshan Giant Buddha
Full Day the Leshan Giant Buddha
Chengdu

Long drive from Chengdu but Giant Buddha was amazing.

Quality of Experience
Food
Food was good.
Guides, Drivers and Staff
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Transport
Driver was good.
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Chengdu

Nice.

Quality of Experience
Guides, Drivers and Staff
Lilli our guide in Chengdu had excellent English, was very friendly and helpful when I needed to buy some souvenirs. She bought us some snacks and was careful that my husband had places to rest when he needed. Always early for our meetings and helpful to take pictures for us.
Transport
Driver was nice.
Visit Huaqing Hot Springs
Visit Huaqing Hot Springs
Xi'an

Beautiful place but it was raining so really couldn't enjoy very well.

Quality of Experience
Guides, Drivers and Staff
Johnson our guide in Xian had excellent English, was always early and was very helpful to my husband who is 82 to make sure he had places to rest when he was tired.
Transport
Driver was good.
See the Terracotta Army
See the Terracotta Army
Xi'an

Always wanted to see but it was very crowded so couldn't get pictures with us in them.

Quality of Experience
Food
Food was very good.
Guides, Drivers and Staff
Johnson our guide in Xian had excellent English, was always early and was very helpful to my husband who is 82 to make sure he had places to rest when he was tired.
Transport
Driver was good.
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Beijing

Interesting but you can't take pictures inside.

Quality of Experience
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good.
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

Another for the bucket list.

Quality of Experience
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good.
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Always wanted to see the Forbidden City but we had to wait over and hour to get through security.

Quality of Experience
Had to wait over an hour to get through security.
Food
Food was good.
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good.
Hiking along the Majestic Great Wall, Summer Palace
Hiking along the Majestic Great Wall, Summer Palace
Beijing

Always wanted to see the Great Wall and walk on it. One for the bucket list.

Quality of Experience
Guides, Drivers and Staff
Duke our guide in Beijing was always early, very helpful in telling us the best place to take pictures and took the pictures for us so we could both be in them. He spoke good English.
Transport
Driver was good but this was the only place we had a car instead of a van or SUV so it was not as comfortable.
Half Day Nara Park & Todai-Ji Temple
Half Day Nara Park & Todai-Ji Temple
China

Really enjoyed seeing the deer and being able to touch and feed them.

Quality of Experience
Guides, Drivers and Staff
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Transport
Driver was good.
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto

Enjoyed the Bamboo Grove.

Quality of Experience
Guides, Drivers and Staff
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Transport
Driver was good.
Full Day Kyoto City Tour (Kinkaku-ji Temple, Kyoto Imperial Palace, Nijo Castle and Fushimi-Inari Taisha)
Full Day Kyoto City Tour (Kinkaku-ji Temple, Kyoto Imperial Palace, Nijo Castle and Fushimi-Inari Taisha)
Kyoto

Enjoyed the Golden Pavilion and Fushimi-Inari Taisha.

Quality of Experience
Guides, Drivers and Staff
Victor our guide in Kyoto and our trip to Osaka was great. He took us to extra places not on our itinerary and he paid for the entrance fees. He bought us drinks because the days were really hot. He took us to a place where we could buy souvenirs at cheap prices. He was very helpful, friendly, always early and spoke excellent Engish. Took pictures for us so we could be in them.
Transport
Driver was good.
Shinjuku Gyoen National Garden
Shinjuku Gyoen National Garden
Tokyo

Nice garden.

Quality of Experience
Guides, Drivers and Staff
Ken our guide in Tokyo was very good, knowledgeable and helpful, and his English was good. He was always early for our meeting times and took pictures for us.
Transport
Driver was good.
Half Day Imperial Palace East Gardens and Senso-ji Tour
Half Day Imperial Palace East Gardens and Senso-ji Tour
Tokyo

Enjoyed but there was lots of walking involved.

Quality of Experience
Guides, Drivers and Staff
Ken our guide in Tokyo was very good, knowledgeable and helpful, and his English was good. He was always early for our meeting times and took pictures for us.
Transport
Driver was good.
Hakone Exploration with Boiling Valley
Hakone Exploration with Boiling Valley
China

Nice day trip from Tokyo. Enjoyed the boat ride on Lake Ashi.

Quality of Experience
Guides, Drivers and Staff
Jason our driver to Hakone was just supposed to be our driver, but he helped us with all the tickets and told us where to go. He was more like a guide and spoke excellent English. He was very helpful and considerate.
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Oct 09, 2025

Hi Sonya,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Lisa

Grateful for a Wonderful Trip to China
China | Sep 7 - Sep 20, 2025

C
Catarina S.
Portugal | Reviewed on Sep 24, 2025
We thoroughly enjoyed our trip and would confidently rate it an 8 out of 10—truly amazing. It exceeded our expectations and left us with many wonderful memories. Below, we’ve outlined both the highlights and constructive suggestions, organized by location: ---- 🌍 Overall Positives: - The activities were engaging and well-suited to our interests.
- The itinerary offered a great balance—enough planned experiences during the day while still allowing time to explore independently.
-...
Read more

We thoroughly enjoyed our trip and would confidently rate it an 8 out of 10—truly amazing. It exceeded our expectations and left us with many wonderful memories. Below, we’ve outlined both the highlights and constructive suggestions, organized by location:

----

🌍 Overall

Positives:

- The activities were engaging and well-suited to our interests.
- The itinerary offered a great balance—enough planned experiences during the day while still allowing time to explore independently.
- Almost all guides sent us a welcome message before meeting us, including a few key details that made us feel reassured and well-prepared.

Constructive:

- The agency could have provided a list of optional activities for our free time or instructed the guides to offer suggestions. We were the ones initiating questions about recommended places, shows, or things to do.

----

🏯 Beijing

Positives:

- Our guide respected our personal space, allowing us to enjoy meals alone. He even gave us a small gift at the end of our time together, which was a thoughtful touch.

Constructive:

- We felt the guide could have shared more explanations and interesting facts during the visits. His English was limited, and although we initially gave him a good score, in comparison to other guides, we realized we may have missed out on important information.

----

🏮 Xi’an

Positives:

- We had a wonderful experience with our guide, Susan. From the moment we met her, she greeted us with contagious positive energy and genuine warmth. Her passion for the job was evident in the way she shared fascinating and unique historical facts throughout the tour. Susan consistently found the best vantage points for us to view each site, ensuring we were always perfectly positioned to take in the beauty and significance of every location. She also offered us a goodbye present, which was a very kind gesture.

Constructive:

- We were disappointed with the hotel and its service. The staff didn’t speak English and made no effort to communicate. Thankfully, our guide was there to assist; otherwise, we would have struggled.
- For example, when I asked about the laundry service, a receptionist pointed me to another guest, who, despite not speaking English, kindly walked me to the laundry area.
- The room had a strong tobacco smell, even though it was supposed to be a non-smoking hotel.

----

🐼 Chengdu

Positives:

- Our guide was extremely efficient. When, apparently, the hotel had only one night booked and we had an issue with the car, she immediately took action—even though it was already late in the evening. Her english was impressive.
- The hotel was amazing and very well located. The breakfast was immense and of extremely good quality.

Constructive:

- The car provided did not meet the luxury standards promised in our package. However, this issue was also handled efficiently.

----

🏞️ Guilin & Yangshuo

Positives:

- The hotel was outstanding—breathtaking views, incredibly friendly staff, well-thought-out amenities, delicious food, and a warm farewell gift of fruit and biscuits. Truly 5-star service. We loved it and hold it very dearly.
- Our guide was very passionate about his job. He constantly shared insights about the places we visited and offered local treats like fruits and juices. He also introduced us to an amazing coffee shop, which we loved—especially since we’re coffee enthusiasts. We appreciated the agency’s thoughtful gesture of offering us coffee, which truly felt like home.

Constructive:

- During the river cruise, we were not placed in the premium area despite having selected a luxury package. We were left wondering why our tickets didn’t reflect that.

----

🏙️ Shanghai

Positives:

- The hotel room was comfortable, with a good bed and a spacious bathroom.

Constructive:

- Upon arrival at the airport, we were greeted by someone other than our assigned guide. While this person was very friendly and engaging, we would have appreciated being informed in advance that our guide wouldn’t be meeting us.
- We were told by this person about the meeting time for the following day. Had we been in contact with our guide earlier, we might have opted to start the day sooner.
- I tried to contact our guide via WeChat, but he didn’t accept the invitation until we actually met.
- We didn’t feel the hotel met 5-star luxury standards. The breakfast staff seemed disengaged, and the food on the first morning appeared stale and lacked quality.
- The location wasn’t ideal—we had to walk about 30 minutes to reach the Bund.

That being said, although we’re pointing out a few less positive aspects, we absolutely loved visiting China — it truly surpassed our expectations, and everything ran so smoothly. The way the platform works made us feel reassured throughout, and Carol’s responsiveness was outstanding. We are seriously considering using KimKim for all our future travels.

Thank you again!

Hotel Reviews
The Yangtze Boutique Shanghai
Shanghai

The Yangtze Boutique Shanghai didn't quite meet our expectations. While the staff was pleasant, there was a noticeable lack of attentiveness, especially during breakfast, where the staff seemed a bit disengaged. The location wasn't ideal for our plans, which was somewhat inconvenient, especially towards the end of our trip.

Wyndham Grand Xian South
Xi'an

Wyndham Grand Xian South did not live up to our expectations. The language barrier was a significant issue as most staff did not speak English, making communication very difficult. Additionally, there was an unpleasant smoky smell in the room, which was quite off-putting.

Guilin Yangshuo Jora Luxury Hotel (Lijiang Branch)

The Yangshuo Jora Luxury Hotel was amazing. It had excellent amenities, and the view from our room was breathtaking. The pool was great, and the staff was attentive. However, for breakfast, there could have been more European options; it mostly featured local Chinese breakfast, which was good but limited in variety.

Four Seasons Hotel Beijing

Four Seasons Hotel Beijing was our favorite. The service was outstanding, the facilities were top-notch, and the staff was incredibly kind. Overall, everything about the hotel stood out, and it was a fantastic start to our trip.

Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Sep 28, 2025
Thank you so much for your wonderful and detailed feedback—I truly appreciate you taking the time to share your experience. I'm delighted to hear that your trip to China exceeded expectations and created so many cherished memories. It’s especially rewarding to know that aspects like the thoughtful guides, well-balanced itinerary, and standout stays in places like Yangshuo added so much to your journey. Thank you also for your honest and constructive suggestions. I’ve shared your feedback... Read more

Thank you so much for your wonderful and detailed feedback—I truly appreciate you taking the time to share your experience.

I'm delighted to hear that your trip to China exceeded expectations and created so many cherished memories. It’s especially rewarding to know that aspects like the thoughtful guides, well-balanced itinerary, and standout stays in places like Yangshuo added so much to your journey.

Thank you also for your honest and constructive suggestions. I’ve shared your feedback with our local partners to help improve the experience—particularly regarding hotel standards, guide communication, and arrival coordination. I’m sorry for the inconvenience you experienced with the train tickets and vehicle quality, and I’m glad our team was able to respond quickly.

I’m thrilled you enjoyed working with KimKim and that my support made a difference. I would be honored to plan your next adventure and hope to make it even more seamless.

Amazing trip to China, highly recommend this trip/kimkim
China | Jun 8 - Jun 18, 2025

E
Emma W.
United Kingdom | Reviewed on Jul 01, 2025
From start to finish we could not fault the level of service provided by kimkim. From our first enquiry right through to the end of our wonderful trip, everything was seamless. Lisa was very helpful and proactive in dealing with us and nothing was too much trouble to look into for us/answer. The guides and drivers in Beijing, Xi'An and Shanghai were all excellent and so keen to share knowledge and history of the area. The organisation was top class and we were never worried or concerned... Read more

From start to finish we could not fault the level of service provided by kimkim. From our first enquiry right through to the end of our wonderful trip, everything was seamless. Lisa was very helpful and proactive in dealing with us and nothing was too much trouble to look into for us/answer. The guides and drivers in Beijing, Xi'An and Shanghai were all excellent and so keen to share knowledge and history of the area. The organisation was top class and we were never worried or concerned about any of the arrangements.

Hotels were great - all clean and in good locations.

One thing to note (as a UK visitor) that squat toilets are common there (most/many places also have western style toilets) and toilet paper is not (as a general rule) provided in public toilets - just one thing to be aware of

A fabulous trip to China - wouldn't hesitate to use kimkim again and have already recommended them to friends.

Hotel Reviews
Sunrise On The Bund

Loved this hotel. Great location for being able to walk down and along the Bund and the hotel itself was beautiful. Room was lovely with nice toiletries in the bathroom and a nice easy chair in the bedroom. We ate dinner in the restaurant on the ground floor and very much enjoyed what we had. The staff were pleasant and friendly. The spa was also very nice - had a massage which was most enjoyable and a nice swim in the pool. Would stay here again.

Authenticity & Character
Location
It was easy walking distance to water front
Staff
All friendly and helpful
Cleanliness & Comfort
Eastern House Boutique Hotel

Hotel was lovely, spotlessly clean, nice room, not the biggest room ever but more than adequate for our needs. Little or no English spoken by staff which did make things a little challenging sometimes but nothing that couldn't be overcome. We were not in the hotel for very long but we did like it. Breakfast was good.

Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing

The hotel was in a nice area and conveniently located to walk to eating places and shops. The reception area/foyer and bar/lounge area were very nice. The room we were in was clean and spacious but more than a little "tired" looking, particularly the bathroom/shower area which was very rusted and as a result didn't look especially clean. Staff were nice, limited English but able to communicate. Good range of options at breakfast. Beware of the bar closing earlier than stated hours, it notes being open until 11pm but when we asked for a drink one evening at 10.30pm were told the till was already closed so we couldn't get one. Overall a good experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

A fabulous day spent in Shanghai - view from Shanghai Tower was amazing, the Yu Garden was spectacular to see and the delicious dumpling lunch was also a highlight.

See the Terracotta Army
See the Terracotta Army
Xi'an

Loved seeing the Terracotta Army - the sheer scale was breathtaking. Would highly recommend.

Full Day Great Wall and Olympic Park Tour
Full Day Great Wall and Olympic Park Tour
Beijing

Our stand out highlight of the holiday - it was amazing to be standing on/walking on the Great Wall. I am glad we were there early in the day, as it gets very busy, very quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Jul 07, 2025

Hi Emma,
Thank you for your recognition of my service and for choosing KimKim to customize this trip for you. I will definitely work even harder to provide quality service. I hope to see you again on your next trip.
Best
Lisa

We spent an unforgettable 18 days in China wi...
China | May 2 - May 18, 2025

Andrew
Andrew M.
Belgium | Reviewed on Jun 15, 2025
We spent an unforgettable 18 days in China with thanks to Lisa and KimKim, as well as our exceptional guides along the way. Queena, Johnson, Shirlene, Jason, Faye, and Ran. We never experienced the common stress of travel (making it to the train station/airport on time or coordinating transportation, activities, etc.). Instead, we were always taken care of and we simply enjoyed our adventure to the fullest. We would highly recommend Lisa, KimKim, and all of our individual guides to anyone who... Read more

We spent an unforgettable 18 days in China with thanks to Lisa and KimKim, as well as our exceptional guides along the way. Queena, Johnson, Shirlene, Jason, Faye, and Ran. We never experienced the common stress of travel (making it to the train station/airport on time or coordinating transportation, activities, etc.). Instead, we were always taken care of and we simply enjoyed our adventure to the fullest. We would highly recommend Lisa, KimKim, and all of our individual guides to anyone who is traveling to China. We hope to return soon to China and will certainly use their services again.

Hotel Reviews
Sunrise On The Bund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Longji One Art Hotel

Extremely charming lodge owned and operated by very welcoming local family. Wonderful location and absolutely stunning views from the bedrooms and common areas. Felt right at home instantly and would love to return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Li River Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jolie Vue Boutique Hotel
Guilin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zhuanjiacun Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tibet Hotel Chengdu
Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Beijing Wangfujing
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Shanghai City Tour with the Yu Garden , Jade Buddha Temple,the Bund
Full Day Shanghai City Tour with the Yu Garden , Jade Buddha Temple,the Bund
Shanghai

Beautiful sites in the city. Perfect for one day in Shanghai.

Quality of Experience
Food
Guides, Drivers and Staff
We were nearing the end of our trip and energy was running low, but our guide, Ran, was able to inspire excitement for the city of Shanghai and easily met our needs as we weren't as ambitious as we were earlier in the trip.
Transport
Day Trip to Zhujiajiao Old Town
Day Trip to Zhujiajiao Old Town
Shanghai

After a few peaceful days in the countryside, we were a bit skeptical of returning to a big city such as Shanghai, but it was great to find a smaller place outside the city that wasn't too overwhelming. Zhujiajiao certainly lives up to the title of the "Venice of China".

Quality of Experience
Food
Our guide, Ran, directed us to a local dumpling place that was one of our best meals in Shanghai.
Guides, Drivers and Staff
Transport
Hike through the breathtaking Terraced Fields around Ping'an Zhuang Village
Hike through the breathtaking Terraced Fields around Ping'an Zhuang Village
Longji

Perhaps our favorite activity of our entire trip. The rice terraces and surrounding villages are a gem to be discovered in the mountains. We walked several trails through the fields and villages, each one more beautiful than the last.

Quality of Experience
Guides, Drivers and Staff
We were happy to connect on a personal level with Faye, who gave us a truly great experience in these days. She taught us how to play Mahjong and we spent each day in interesting and effortless conversation. We learned a lot from her and would recommend her to anyone traveling to this area.
Transport
Visit to Qixianfeng Tea Plantation and Tea-Making Experience
Visit to Qixianfeng Tea Plantation and Tea-Making Experience
Yangshuo

We learned a great deal about tea and tea production. It was truly special to make our own tea from picking the leaves to drying and toasting them. The tea plantation is very nice and also serves great food at its restaurant. We were treated to several local teas and bought plenty to bring home.

Quality of Experience
Guides, Drivers and Staff
Transport
 Countryside Tour in Yangshuo by bike
Countryside Tour in Yangshuo by bike
Yangshuo

We really loved the bike trails through the village, surrounded by mountains, rivers, farms, and gardens. The ride is easy and beautiful. We would have been happy to bike around the area for a couple of hours more.

Quality of Experience
Guides, Drivers and Staff
Transport
 Marvel at China's Most Picturesque River - Li River
Marvel at China's Most Picturesque River - Li River
China

Stunning scenery and a pleasant journey. The boat is spacious and comfortable, and serves good tea, coffee, and food.

Quality of Experience
Food
It's difficult to serve special or high quality food on a river cruise buffet. The food was good but not spectacular.
Guides, Drivers and Staff
Transport
A Relexing  Bullet Train Journey from Guilin to Zhangjiajie
A Relexing Bullet Train Journey from Guilin to Zhangjiajie
China

The trains across the country are always comfortable and on time. The journey was very picturesque and we found some time to relax.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

The bridge is certainly a sight to see, but the real beauty lies in the canyon below along the river. Unlike the bridge, which was very crowded, the walking path in the canyon was hardly touched. We discovered true beauty and peacefulness here.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

One of the most beautiful places we have ever seen in our lives. Truly captivating and breathtaking.

Quality of Experience
Guides, Drivers and Staff
Jason guided us through a full-day itinerary in only 4 hours, and we never felt rushed. We perfectly timed the shuttle buses and avoided several long queues thanks to his experience. We very much enjoyed his company and had fun together for our short time in Zhangjiajie.
Transport
Enjoy a Spicy Sichuan Hotpot Meal
Enjoy a Spicy Sichuan Hotpot Meal
Chengdu

We love to experience new local foods when traveling and this was certainly a highlight. We found it much better than the Beijing-style hotpot. Extremely rich in flavor. Shirlene taught us how to hotpot properly!

Quality of Experience
Guides, Drivers and Staff
Transport
Panda Encounter in Chengdu
Panda Encounter in Chengdu
Chengdu
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Experience Chengdu's Leisurely Lifestyle: Visit Wenshu Monastery and People's Park
Chengdu

We were very impressed by Chengdu's laid-back vibe and lively charm. Local people playing music, dancing, and drinking tea in People's park, and the Wenshu monastery was both peaceful and beautiful. Great food in both areas.

Quality of Experience
Guides, Drivers and Staff
We enjoyed connecting with our local guide, Shirlene, and had the pleasure of her acquaintance for our few days in Chengdu.
Transport
Ancient City Wall with Cycling Experience
Ancient City Wall with Cycling Experience
Xi'an

The well-preserved ancient city wall was our favorite part of Xi'an. At night the lanterns and houses light up to create a magical atmosphere. We cycled all the way around the city wall in 1 hour at a leisurely pace and would highly recommend the activity. I would have preferred solo bicycles but was able to fulfill my wife's dream of riding a tandem bike...

Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an

Excellent dining experience. Delicious dumplings in a beautiful theater. The show does a great job of replicating Tang dynasty music, fashion, and stories while using lights, screens, and modern technology.

Quality of Experience
Guides, Drivers and Staff
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an

The museum and archaeological site are located in the serene countryside outside of Xi'an. It was fascinating to learn, in such detail, about the first emperor of China and what remains to be discovered around his burial site.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Muslim Quarter
Explore the Muslim Quarter
Xi'an

A logical first stop of any tour in Xi'an. Conveniently located in the center of the old city. Plenty of options for delicious street food.

Quality of Experience
Guides, Drivers and Staff
We were able to spend some quality time chatting with our guide, Johnson, to learn the history of Xi'an and gain insight into local life in the city.
Transport
The center of Xi'an is small and walkable. Very convenient.
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

The Great Wall and Changling Tomb are a great stop for a tour in Beijing, not only to see the impressive sites, but also to escape the big city and enjoy more serene landscapes and tranquility.

Quality of Experience
Guides, Drivers and Staff
Transport
Peking Duck Dining Experience
Peking Duck Dining Experience
Beijing

A truly authentic experience in one of the best local restaurants in Beijing. It was difficult to secure a table and we had to wait for a few hours, but it was absolutely worth it.

Quality of Experience
Food
The DUCK!!! And everything else ;)
Guides, Drivers and Staff
Our lovely guide, Queena, went to the restaurant early to wait for a table and ended up waiting for several hours. This is just one example of her exceptionally professional service that we enjoyed in Beijing.
Transport
Full Day Tiananmen Square and the Fobidden City with Chaowai Morning Market tour
Full Day Tiananmen Square and the Fobidden City with Chaowai Morning Market tour
Beijing

Tiananmen square is incredibly impressive and contrasts modern Chinese power with historical/imperial power on the other side of the gates to the Forbidden City. It's fascinating to see the past and the present connect in such a beautiful way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Lama Temple — Biggest Tibetan Buddhist Lamasery in Beijing
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

A must-do for Beijing. We were unfortunate to visit at one of the busiest days in the year but still had a great experience at the temple and surrounding park.

Quality of Experience
Guides, Drivers and Staff
Queena effortlessly explains the history and modern context of all sites in Beijing with great detail.
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Jun 16, 2025

Hi Andrew,
Thank you for your detailed and wonderful review. It truly means a lot to us. We’ll continue striving to create the most suitable travel experiences for each of our travelers. We’re also deeply grateful for your understanding, patience, and support for both Odynovo and Kimkim. We hope to see you again on your next journey!
Best Regards
Lisa

Good balanced itinerary with knowledgeable, responsible and flexible guides
China | May 14 - May 26, 2025

Vitaliy
Vitaliy V.
Ashland, CA | Reviewed on May 29, 2025
Planning trip: Kimi did great job helping us to create interesting itinerary and as real itinerary execution showed, it was good balanced itinerary with efficient usage of our travel time. Unfortunately, Kimi started working on Tibet permit very late and it made us very nervous. We arrived in Chengdu without knowledge and confirmation if we have Tibet permit . Only Sophie's ( Sophie is probably Kimi's coworker) good and clear emails during first days of our trip clarified all necessary... Read more

Planning trip: Kimi did great job helping us to create interesting itinerary and as real itinerary execution showed, it was good balanced itinerary with efficient usage of our travel time. Unfortunately, Kimi started working on Tibet permit very late and it made us very nervous. We arrived in Chengdu without knowledge and confirmation if we have Tibet permit . Only Sophie's ( Sophie is probably Kimi's coworker) good and clear emails during first days of our trip clarified all necessary details .
After all payments were finalized Kimi stated that she missed flight from Lhasa into Xi'an to include in trip price. Now they asked to pay extra money through PayPal. Not sure how valid this request.
We worked with 3 guides : Michael ( Chengdu -Rilong with hiking) , Gelek - Tibet, and Jerry - Xi'an. All 3 guides were knowledgeable, responsible and flexible. They did great job

Hotel Reviews
Grand Noble Hotel Xi'an

It is truly luxury hotel where you enjoy your stay. Breakfast was awesome with everything what you even can't imagine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qomo Langzong Hotel
Shigatse

Everything worked there and breakfast had multiple selection with good quality food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tangka Hotel
Lhasa

Comfortable rooms with good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Siguniang Shan Hotel
Rilong

Hotel's rooms had multiple problems like temperature thermostat were broken ( I had 28-30C in my room 4 nights and reception was not cooperative to fix it ). Breakfast had limited number choices , no juices and terrible coffee.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xizang Hotel Chengdu
Chengdu

This hotel has everything what you need. Their breakfast exceeded all my expectations. 10-20 dishes, juices, tea, coffee, pastries , all was super.

Authenticity & Character
Location
Close to river, shopping malls, no problems with taxi
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Xi'an Highlights: Ancient City Wall, The Terracotta Warriors and Horses
Full Day Xi'an Highlights: Ancient City Wall, The Terracotta Warriors and Horses
Xian

Terracotta Warriors and Horses is absolutely unique archeology museum only it was too crowded. Ancient City Wall was very interesting addition

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shigatse–Lhasa | Enjoy the rest of your day in Lhasa
Shigatse–Lhasa | Enjoy the rest of your day in Lhasa
Lhasa

It was primary drive with visiting Shigatse Monastery.

Quality of Experience
Guides, Drivers and Staff
Transport
Lhasa – Shigatse| The Stunning  Palcho Monastery, Yarlung Tsangpo Canyon, Karuola Glacier
Lhasa – Shigatse| The Stunning Palcho Monastery, Yarlung Tsangpo Canyon, Karuola Glacier
Lhasa

It was long day with exploring nature jewels : Yamdrok Lake and Karuola Glacier. Yarlung Tsangpo Canyon is far away from our route, not sure why it was included.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Essence of Tibet Tour: Explore Potala Palace and Stroll Through Old Barkhor Street
Full-Day Essence of Tibet Tour: Explore Potala Palace and Stroll Through Old Barkhor Street
Lhasa

Gelek's tour of Potala Palace was fantastic. Instead of Stroll Through Old Barkhor Street we attend Jokhang Temple

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Tibet Highlights Tour: Explore Norbulingka, Drepung Monastery, and Jokhang Temple
Full-Day Tibet Highlights Tour: Explore Norbulingka, Drepung Monastery, and Jokhang Temple
Lhasa

It was absolutely unique tour with very knowledgeable guide Gelek.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Haizi Valley Hiking
Haizi Valley Hiking
Rilong

It was challenging hike with multiple muddy sections . Surrounding views are fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shuangqiao Valley Hiking
Shuangqiao Valley Hiking
Rilong

Unique place, great hike

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Changping Valley Hiking
Changping Valley Hiking
Rilong

Great Hike. No luck with weather, it was drizzling 90% of hike time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wolong Gengda Panda Research Center + Dengsheng Gorge Hiking (3 hours)
Wolong Gengda Panda Research Center + Dengsheng Gorge Hiking (3 hours)
Wolong

Wolong Gengda Panda Research Center is amazing. We saw multiple Pandas and place was not very crowded. Dengsheng Gorge Hiking was not prepared. Stairs were destroyed by recent flooding and we had to turn around . It was muddy with crossing couple of local creeks. It is not a problem for our group if we knew in advance and put proper hiking shoes and proper hiking clothes. But we expect easy hike and were not prepared to actual trail conditions

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kimi Huang
Kimi
Kimi Huang
Local specialist in Guilin, Guangxi, China | Replied on Jun 04, 2025
Thank you for your feedback and comments. We truly appreciate you taking the time to share your experience. Regarding the Tibet permit, we understand your concerns. The permit process can only begin about two weeks in advance. Our team promptly collected the necessary China visa copies and coordinated with Emmett and Yuanzheng for supplementary documents. Rest assured, everything was under control, and your tour guide informed your group as soon as the permit was obtained. We apologize for... Read more

Thank you for your feedback and comments. We truly appreciate you taking the time to share your experience.

Regarding the Tibet permit, we understand your concerns. The permit process can only begin about two weeks in advance. Our team promptly collected the necessary China visa copies and coordinated with Emmett and Yuanzheng for supplementary documents. Rest assured, everything was under control, and your tour guide informed your group as soon as the permit was obtained.

We apologize for any confusion regarding the missing flight cost from Lhasa to Xi'an. It was our understanding that all group members agreed to the additional payment of at least $150 before the trip. We appreciate your understanding and cooperation.

I'm glad to hear that most of the hotels met your expectations. We apologize for any inconvenience at the Siguniang hotel. Due to its remote location and limited options, it remains the best choice for hiking travelers aiming to maximize their time in the area.

Thank you again for your feedback, and we're delighted you enjoyed the guidance from Michael, Gelek, and Jerry. They are indeed excellent at ensuring a memorable experience.

Our family had some great time in China. The ...
China | Apr 19 - May 2, 2025

Branka
Branka J.
Austria | Reviewed on May 11, 2025
Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a... Read more

Our family had some great time in China. The planning of the trip with Heidi was seamless, she was working with us through various scenarios to build the final itinerary. Once in Hong Kong our guide Anne took wonderful care of us taking us to markets, city sights, small snack places and giving advice on spots to visit on our self guided tour days. Zhangjiajie was scenic but very crowded especially in National Forest Park while at least walking in the Grand Canyon one could feel the nature a bit better; also the glass bridge, the zip line and the slide were fun for the kids (and the parents:-)). In Xi'an we loved the terracotta warriers; the exhibits in the museum are fascinating. Also the cycling on the old city wall was great as was the dumpling making class in a home of a local - both for the food as well as to see how the locals live. The guide Jessica took great care of us there. Beijing has shown all the versatility of a capital - Tiananmen square and the Forbidden city, Summer palace and temples on one side, the modern architecture of the Bird's Nest stadium, the Watercube, Galaxy Soho or the 798 Art Zone on the other side. Seamless public transport, great food, real feel of the megalopolis. And the Great wall really leaves you breathless. Our Beijing guide Alice provided a lot of information on the city, country, history, culture. Great trip alltogether; lots to see, many reasons to return. Thanks to kimkim/Odynovo team for the support during the trip.

Hotel Reviews
Park Plaza Beijing Wangfujing
Beijing

a bit older hotel already, but great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton Zhangjiajie National Forest Park

New, large rooms, comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Great Wall and Olympic Park Tour
Full Day Great Wall and Olympic Park Tour
Beijing

The Wall is great and a must see. We went to Juyongguan area of the wall as the traffic to Mutianye was very heavy due to public holiday; this was a bit closer and less busy. The guide and the agency were very flexible to move the trip for a day due to some health issues on our side, which we appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Beijing Highlights and Hutong Culture
Beijing Highlights and Hutong Culture
Beijing

The Forbidden city and the Tiananmen square are fascinating. Thanks to our guide Alice for getting us into the square really fast. Visit to hutong with small rishaw tour and a local food in one of the hutong dumpling places was great.

Food
Guides, Drivers and Staff
Transport
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Visit Muslim Quarter & Enjoy a Shadow Puppet Show
Xi'an

Really nice to walk the Muslim quarter with all the food stalls and to see the puppet show. Having bit more time for trying food would be great.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day City Tour with  South Gate Old City Wall
Half Day City Tour with South Gate Old City Wall
Xi'an

Really impressive city wall and a nice bike ride around it. Fascinating to see girls and ladies taking photos in the old traditional costumes. As we went for a Tang dinasty show, we did not have time for a Shanxi museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a Local Family and Learn to Cook Homemade Dishes
Visit a Local Family and Learn to Cook Homemade Dishes
Xi'an

We really liked going to a home of a local person to see how people live. We liked the class and the lady preparing the good but have not really had time to work the whole preparation adn cooking process. ideally a longer cooking course is organized so some other meals could be prepared too.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Museum of Qin Terra-cotta Warriors and Horses
Visit the Museum of Qin Terra-cotta Warriors and Horses
Xi'an

Really fascinating exhibition - both the warriors as well as chariots - both halls as well as the area around.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

The Grand Canyon was better than the Great Forest Park - less crowded though busy. Walk in the Great canyon gorge was feeling more natural, and also the glass bridge, zip line and slide were fun for family, though very arranged. We missed the timing to catch the cable car to Tianmen mountain - here better time management through the day by the guide would be expected. If the crowds on Tianmen mountaing were as they were the day before in National forest park, then we would not like the experience. We suggest kimkim clarifies the guest preferences when planning for visiting nature parks so expectations are clear.

Quality of Experience
Guides, Drivers and Staff
better time management,
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

The nature at Zhangjiajie National Forest Park is fascinating, but the issue is the crowds and the noise they produce. One can't really feel the nature, a lot of tourist groups with guides with loud loudspeakers.

Quality of Experience
not taking the guests to the areas where all the crowds go. Select less visited paths if possible.
Guides, Drivers and Staff
Better prepare the traveller to know what to expect in terms of crowds, as we would have changed the itinerary if we had more information.
Transport
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Go Yum Cha in Hong Kong: Feast on a Sumptuous Dim Sum Meal
Hong Kong

It was very interesting to go for dim sum to a place where locals go.

Quality of Experience
Guides, Drivers and Staff
Transport
Family Adventure in Hong Kong
Family Adventure in Hong Kong
Hong Kong

It was a nice day, we loved the Victoria Peak, the tram ride, the Star ferry and the Mid level Escalator area; ideally we had bit more time in Central market and at Victoria Peak, We loved the dumpling and cream cake shops.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on May 12, 2025
Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!
It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary. Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with... Read more

Hi Branka,
Thank you so much for sharing your wonderful travel experience with us!

It brings us great joy to hear that your family had a memorable time exploring China. I'm delighted to know that the trip planning process was smooth and collaborative, and that you enjoyed working with me to create your customized itinerary.

Your kind words about our local guides—Anne in Hong Kong, Jessica in Xi’an, and Alice in Beijing—mean a lot. We’re thrilled they were able to enhance your journey with their care, knowledge, and enthusiasm. It’s especially heartening to hear that both adults and kids enjoyed the mix of cultural, scenic, and fun activities—whether it was cycling on Xi’an’s city wall, walking the Grand Canyon in Zhangjiajie, or experiencing Beijing’s rich history and modern vibe.

We truly appreciate your thoughtful reflections and are grateful for the opportunity to be part of your family’s adventure. Thank you again for choosing us, and we would be absolutely thrilled to welcome you back for another journey in the future!

Warm regards,
Heidi

China Highlights
China | Apr 18 - Apr 28, 2025

Dawn
Dawn D.
Newark, NJ | Reviewed on May 06, 2025
The trip was perfect. It just kept getting better. The variety of activities and the guides were the real standouts. Most of the drivers were very good; one was a bit scary and it was obvious he smoked because the car would wreak a bit when we got in. One guide, Bobo (sp?) picked us up at the airport in Beijing because our guide was busy. We saw him the next day and said "hi," and he pretty much ignored us; same thing when we ran into him again the day after. Seems he could have been a... Read more

The trip was perfect. It just kept getting better. The variety of activities and the guides were the real standouts. Most of the drivers were very good; one was a bit scary and it was obvious he smoked because the car would wreak a bit when we got in. One guide, Bobo (sp?) picked us up at the airport in Beijing because our guide was busy. We saw him the next day and said "hi," and he pretty much ignored us; same thing when we ran into him again the day after. Seems he could have been a little friendlier. The hotel in Shanghai was the best of the bunch. The hotel in Guilin was a good location, but the breakfast was a zoo. The elevators were so crowded it would take a long time just to get downstairs. Nina, Jacob and Li were awesome. We only spent one day w/ Roy. He was good too, but didn't have the same connection w/ him.

All-in-all, a great trip and I would highly recommend Kimkim.

Hotel Reviews
Sunrise On The Bund

Good location, good breakfast and nice toilet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Moondance Resort
Guilin

Nice countryside location, but no so convenient to the town. The room itself was nice w/ the balcony and large bathroom, but is dangerous, especially for older people who get up during the night. The bed on the floor doesn't help and the stairs down to the toilet are a fall hazard. Breakfast was the worst of all the properties. It was very small and boring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guilin Lijiang Waterfall Hotel

I guess the location was good, but the elevators were so bad they are the most memorable part of the stay, and not in a good way. Breakfast was so-so; very crowded and avg. food.

Authenticity & Character
Big hotel, not so authentic and no character
Location
On the water
Staff
Cleanliness & Comfort
Hilton Garden Inn Xi'an Bell Tower

Good location and nice property. Breakfast was adequate.

Authenticity & Character
I don't really recall, but nothing noteworthy.
Location
Staff
Nothing great, nothing bad.
Cleanliness & Comfort
SSAW Garden Hotel Beijing
Beijing

Great location. Room and facilities were fine.

Authenticity & Character
Location
Great restaurants nearby.
Staff
Cleanliness & Comfort
Activity Reviews
Shanghai Tower
Shanghai Tower
Shanghai

Loved it

  The Shanghainese People's Secret Recipe
The Shanghainese People's Secret Recipe
Shanghai

Didn't do this. Went to Jewish quarter instead. That was great.

Yangshuo Chinese Cookery Class
Yangshuo Chinese Cookery Class
Yangshuo

Jenny at Cloud Nine was great. She made it fun and the food was tasty.

Quality of Experience
Guides, Drivers and Staff
Transport
Li River Cruise from Guilin to Yangshuo
Li River Cruise from Guilin to Yangshuo
China

So beautiful

Quality of Experience
Food
Boat food is boat food.
Guides, Drivers and Staff
Transport
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
China

The topography and scenery were amazing.

Quality of Experience
Li knows so much it was wonderful sharing this w/ him. The restaurant was in a great location and the food was good.
Guides, Drivers and Staff
Mr. Lee was a great driver.
Transport
Cooking dumplings
Cooking dumplings
Xi'an

Just like making the warriors, didn't sound exciting, but enjoyed it a lot and the food was great. I really like that Jacob had so many good relationships w/ the people we met.

Quality of Experience
Ancient City Wall
Ancient City Wall
Xi'an

Wanted to ride bikes, but didn't have one small enough for my friend. We tried the tandem and then they couldn't raise the seat to accommodate me (and I'm only 5'5"). The bike rental people couldn't have cared less. We ended up walking and went to an adjacent park that was lovely. Jacob did a great pivot here.

Quality of Experience
Guides, Drivers and Staff
Same as before; Jacob great, John so-so
Learn How to Make Terracotta Warriors from Local Artisans
Learn How to Make Terracotta Warriors from Local Artisans
Xi'an

This originally didn't sound so exciting, but I loved it. Our warriors are on our bookshelf and are a fond memory of the experience.

Quality of Experience
Guides, Drivers and Staff
Jacob great, John so-so
Transport
Driver was a smoker so car wreaked a bit. He was not a good driver.
Terracotta Warriors
Terracotta Warriors
Xi'an
Quality of Experience
Guides, Drivers and Staff
Guide Jacob was awesome; driver only gets an "ok."
Transport
Tiananmen Square
Tiananmen Square
Beijing

Great being there.

Quality of Experience
Guides, Drivers and Staff
Transport
Bejing Train Station Private Transfer
Beijing

Didn't take the train.

Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on May 07, 2025
Hi. Dawn
Thank you for your valuable feedback! I am delighted to hear that you enjoyed the trip and found the variety of activities and our guides to be highlights.
I appreciate your comments about the drivers and will address the concerns regarding the one who was less pleasant. I am also sorry to hear about your experience with Bobo. I'll take this feedback on board to ensure that all our guides provide a warm and welcoming atmosphere for our guests. It's great to know that you enjoyed... Read more

Hi. Dawn
Thank you for your valuable feedback! I am delighted to hear that you enjoyed the trip and found the variety of activities and our guides to be highlights.

I appreciate your comments about the drivers and will address the concerns regarding the one who was less pleasant.

I am also sorry to hear about your experience with Bobo. I'll take this feedback on board to ensure that all our guides provide a warm and welcoming atmosphere for our guests.

It's great to know that you enjoyed the hotel in Shanghai and the location of the hotel in Guilin, though I apologize for the breakfast situation. I have told my customer-care team about it, and they will look into ways to improve this for future guests.

Thank you again for your insights. I hope to welcome you back soon!

We did a 5 city tour to Beijing, Xi’an, Cheng...
China | Dec 19 - Jan 3, 2025

I
Irene and Ray C.
Newark, NJ | Reviewed on Jan 23, 2025
We did a 5 city tour to Beijing, Xi’an, Chengdu, Guilin/Yangshuo, and Shanghai. Carol and the China Highlights team was amazing. They arranged for all lodging, transportation, and coordinated private tour guides for each city. We setup our itinerary so that each day had an anchor event or two, and we had flexibility to work with the guide in the evening plans. Here were a few highlights along with our guide name. We recommend all of them highly and would request them again. 1.... Read more

We did a 5 city tour to Beijing, Xi’an, Chengdu, Guilin/Yangshuo, and Shanghai.

Carol and the China Highlights team was amazing. They arranged for all lodging, transportation, and coordinated private tour guides for each city. We setup our itinerary so that each day had an anchor event or two, and we had flexibility to work with the guide in the evening plans.

Here were a few highlights along with our guide name. We recommend all of them highly and would request them again.

1. Beijing - guide was Sally. We ventured to the Forbidden City, Tianamen Square, Great Wall, Hutong Village, Olympic Village, et al. She was extremely thoughtful and had great food recommendations as well

2. Xi’an - Jenny was an amazing guide, high energy and extremely knowledgeable. We saw the terracotta warriors, bike riding the old city walls, shopping and snacking through the Muslim quarter and more.

3. Chengdu - Helen guided us through the Panda base where we saw some of the new baby pandas in their habitat, the Leshan Buddha, evening show with changing masks and we had to have Sichuan local hot pot as well!

4. Guilin/Yangshuo - William did an amazing job showing us around the beautiful countryside via scooter. We also visited the Reed flute cave and elephant rock. The river cruise was great and we had many great local meals.

5. Shanghai - our last stop was with Kris. He took us on a full day tour starting at Shanghai Tower, eating local cuisine at Nanjing road then walking down to the Bund. We also took some time on our own in the French quarter.

Overall a wonderful trip. Highly recommend!

Hotel Reviews
HUALUXE Shanghai Twelve At Hengshan
Shanghai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yangshuo Riverside Retreat Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shangri-la Hotel Guilin
Guilin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hyatt Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Grand Xian South
Xi'an

Amazing location and busy street behind was fun to hang out at night!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
New World Beijing Hotel
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Jan 24, 2025

Hi, Irene and Ray.
Thank you for sharing your wonderful experience with us!

It’s fantastic to know that China Highlights team and I provided amazing support by arranging your lodging, transportation, and coordinating private tour guides for each city.

We appreciate you highlighting your guides in the 5-city tour to Beijing, Xi’an, Chengdu, Guilin/Yangshuo, and Shanghai. Thank you for your high recommendations! I am delighted that you had a wonderful trip and look forward to helping you plan your next adventure.

Carol

Fantastic family trip to China.
China | Dec 14 - Dec 23, 2024

Dani
Dani M.
United Kingdom | Reviewed on Dec 26, 2024
We had a fantastic family trip to China this December 2024 with our 2 teenage children. Kimkim and Odynovo tours in China made everything so easy for us! Heidi was really helpful and managed to get all our ambitious itinerary to work in the rather short time we had. She was very helpful with sorting out our China visas from the UK which initially sounded rather daunting!
All the guides we had were brilliant, they all rated 5 star! We were met at every airport and train station by smiling...
Read more

We had a fantastic family trip to China this December 2024 with our 2 teenage children. Kimkim and Odynovo tours in China made everything so easy for us!

Heidi was really helpful and managed to get all our ambitious itinerary to work in the rather short time we had. She was very helpful with sorting out our China visas from the UK which initially sounded rather daunting!
All the guides we had were brilliant, they all rated 5 star! We were met at every airport and train station by smiling faces even very late at night, and helped to navigate restaurant ordering, which local dishes to try, and help get us on the correct train when we moved to the next city. They were all incredibly knowledgeable and taught us so much about Chinese culture and history. Tracy in Beijing was great fun, and very kind, she made our time in Beijing so enjoyable. Candy in Xi'an made the the terracotta warriors come alive, Kevin in Chengdu was brilliant helping my daughter learn Mandarin characters, Fei in Guilin was great too.

Overall the Panda breeding centre in Chengdu was our biggest highlight, but the Forbidden City in Beijing, the Great Wall, the terracotta warriors and cycling Xi'an city walls, and the scenery around the Li river were all wonderful and unforgettable. The food was fantastic - especially we loved comparing the hotpots in Sichuan and Beijing. My children have definitely come back with a new appreciation for tea.

We will certainly use Kimkim again to organise our next big adventure.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jan 06, 2025
Dear Dani, Hope you and your family are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you and your family had a fantastic trip to China. It's great to know that I was able to curate an ambitious itinerary for you and assist with the visa process. We're also delighted to hear that all your guides made such a positive impact on your journey. From Tracy in Beijing to Fei in Guilin, it sounds like each one brought something special to your... Read more

Dear Dani,

Hope you and your family are doing fantastic.Thank you so much for your wonderful review. We are thrilled to hear that you and your family had a fantastic trip to China. It's great to know that I was able to curate an ambitious itinerary for you and assist with the visa process.

We're also delighted to hear that all your guides made such a positive impact on your journey. From Tracy in Beijing to Fei in Guilin, it sounds like each one brought something special to your experience. We’re glad the Panda breeding center and other iconic sites left a lasting impression.

It’s fantastic to hear that your children developed an appreciation for tea and enjoyed the diverse regional cuisines, especially the hotpots.

We look forward to helping you plan your next adventure with Kimkim. Safe travels, and we can’t wait to welcome you back.

Warmest regards from China,
Heidi

2 weeks in China
China | Nov 22 - Dec 5, 2024

Fiona
Fiona C.
Sunrise Manor, NV | Reviewed on Dec 07, 2024
We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit...
Read more

We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit having the personalized touch. I experienced China in the moment as I didn’t need to think ahead on timing or logistics. I’m thankful for Tina, Mervyn, William and Bree. William went well beyond our expectations, he was my favorite guide.

There was a breakdown in communication with Carol and I. In hindsight I should’ve changed specialist as the dissatisfaction was felt immediately.
I would’ve liked to have been presented a wider selection of activities. At times I felt that I was on a ‘vanilla’ packaged tour (Yuk); Hot air balloon flights, motor bike, seats at the front with the 270 degrees view on the Li River cruise are a couple of examples which I would’ve been very happy to spend additional $$$. I was cost focused with Carol so to remove the 5 star hotels. I will always pay extra to for the experience, this wasn’t qualified as a necessity.
I booked 1 activity using GetYourGuide as it wasn’t an option thru KimKim which was weird.
Whilst I signed off on the itinerary, I failed to notice an activity we requested to be removed was still there, caves visit in Guilin. We didn’t do this activity, rather went on the search for antiques. Summer Palace boats activity was included in the itinerary, as it turns out the boats only available in the summer months, our visit was in November.

As I’ve used KimKim previously I know how great it is to have an online catch up with the specialist so the itinerary can be customized. Whilst my wider family and I will continue to use KimKim, I truly understand the criticality of the local specialist relationship. I feel disappointed that we had the plan and simple itinerary rather than something tailored to us. Of course this wasn’t known until we were in each city.

Our guides all made a difference!

We’ll be making the next booking or the next vacation; same time and place as this year.

Hotel Reviews
Moondance Resort
Guilin

Peaceful hotel a few miles outside Yangshou. Rooms are well appointed and the staff were great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guilin Lijiang Waterfall Hotel

Clean hotel with large bedrooms. Medicore breakfast

Authenticity & Character
Location
Cleanliness & Comfort
Pullman Zhangjiajie Hotel
Zhangjiajie

Excellent but busy hotel. Clean with large bedrooms and many amenities. Breakfast was well organized with a large selection of items. Easy walk to down town for dinner

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Room and Dining area have recently had a refurbish. It all looks great AC was too cold, it was centrally controlled We had dinner which wasn’t plea

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunworld Hotel Wangfujing
Beijing

Clean and simple hotel which is well located. Breakfast was included but with minimal options. Abrupt staff on front desk

Authenticity & Character
Location
Close to all Beijing Ring road 2 attractions
Staff
Cleanliness & Comfort
Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Dec 18, 2024
Dear Fiona, Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful. And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting... Read more

Dear Fiona,

Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful.

And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting personalized experiences, and open to exploring additional options beyond the assigned packages.

I hope you'll consider giving us another chance to plan a truly unforgettable trip for you and your family.

Sincerely,
Carol

Amazing China&Japan trip planned by Heidi
China | Oct 16 - Oct 31, 2024

Jon
Jon S.
Cherry Hill, NJ | Reviewed on Nov 12, 2024
My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.
I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and... Read more

My hopes for an epic trip to China and Japan were realized thanks to
蒋海丽 (Heidi). She gave me alot of her time and energy to help me plan the trip, and she was with me every step of the way during the trip.

I was a little anxious about traveling to China on my own but Heidi was a reassuring influence as I planned the trip with her through convos on KK Platform and phone calls. Typically, I would send her a lot of questions and she always answered promptly with great options and solutions.

The several tours arranged by Heidi were excellent, especially the tour guides. She selected great hotels for me and booked the train rides I needed to see both countries.

Halfway through trip planning, I needed to switch from another Asian country to Japan. Heidi sent me an itinerary and plan for Japan the very next day!

It is always good to balance a review like this with some positive criticism, but I have none. I am so pleased with how smoothly the trip played out, which allowed me to experience both countries to the max. Thanks again Heidi!

Activity Reviews
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

JJ, Shanghai tour guide During my tour of Shanghai, JJ (ChenJie陈杰) shared her incredible insight into China and its relationship to the rest of the world. I will remember those experiences as much as the Shanghai that she introduced me to. Although it was a whirlwind couple of days in the busy city of 25 million people, JJ made it all enormously fun and stimulating. JJ always let me set the comfortable pace for me. I appreciate so much how she was so flexible and creative when I asked for changes in the itinerary. There was so much to see and talk about and think about, and JJ made it all very easy. Go see Shanghai for yourself, and try to get JJ for a guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Angela tour guide in Beijing Wu Qiong (Angela) really took care of me in my visit to Beijing. She is an outstanding tour guide, reassuring, and very fun to be with. If you like to grow and learn about the history and culture of China, Angela is like an encyclopedia. Angela led me on two unforgettable days in Beijing, which covered the Forbidden City, the Summer Palace and the Great Wall. Angela made sure to ride the gondola with me at the Great Wall, which was a scary ride for me. When not touring with her, she recommended and arranged reservations in interesting local restaurants when I was not on the tour. The time with Angela in Beijing went by way too fast. I could have spent many more days exploring the city with her and learning from her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 17, 2024
Dear Jon, Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels. I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part... Read more

Dear Jon,

Thank you so much for your kind words. I'm thrilled to hear that your trip to China and Japan exceeded your expectations. It's great to know that you felt supported and reassured throughout the planning process and during your travels.

I'm especially pleased to hear that you enjoyed the tours, hotel selections, and train rides. It's wonderful that we could quickly adjust your itinerary to include Japan. Your satisfaction means the world to me, and I'm grateful to have been a part of your epic adventure. If you ever need assistance with future travels, please don't hesitate to reach out. Safe travels.

Best regards,
Heidi

Good value for first trip to China
China | Oct 22 - Nov 2, 2024

A
Alberto S.
Flagami, FL | Reviewed on Nov 03, 2024
All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small
Read more

All the guides were very good. I enjoyed Xi’an and Shanghai more than Beijing were we spent too much time in traffic. The cars and drivers were good.
The cruise was enjoyable because of the scenery and the friendly crew but the food was mediocre and the cabin too small

Hotel Reviews
Sunrise On The Bund

The air conditioning doesn’t always work. Very small closet. Nice big bathroom

Authenticity & Character
Location
Staff
The staff was not friendly but they did their job
Cleanliness & Comfort
Air conditioning!!!
Victoria Katarina

Tiny room . The smallest closet I ever saw. No drawers to store anything. The food is buffet style and is served tepid. Overall the food was mediocre. Upon embarking we had to buy the dinner because it was not included. Big mistake! It was horrendous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Clean hotel. Professional staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Peace Beijing
Beijing

Old hotel n need of renovations. Marginal air conditioning. Old furniture in need of replacement. Shoddy workmanship. Breakfast was ok

Authenticity & Character
Location
Near attractions
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Suzhou and Tongli Water Town City Tour
Day Trip to Suzhou and Tongli Water Town City Tour
Shanghai

A very nice excursion

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 3
Victoria Katarina Cruise Day 3
Chongqing

Very nice excursion on small boats

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 2
Victoria Katarina Cruise Day 2
Chongqing

A pleasant excursion

Quality of Experience
Food
Flavor and temperature
Guides, Drivers and Staff
Transport
Victoria Katarina cruise Day 1
Victoria Katarina cruise Day 1
Chongqing

The embarkation process was chaotic. The dinner that we had to buy on board was the terrible.

Quality of Experience
Food
Eat on shore
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an

A good show.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

Very nice excursion thanks to our excellent guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Katarina Cruise Day 4
Victoria Katarina Cruise Day 4
Chongqing

A waste of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Big Wild Goose Pagoda
Full Day with Terracotta Warriors and Big Wild Goose Pagoda
Xi'an

Very interesting site with some remarkable historical pieces

Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an

The show was good. The dinner and service were poor

Quality of Experience
Food
Everything
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

The Great Wall is a must see. It is impressive but it’s a long drive from Beijing. The wall is very crowded. The tomb excursion is not worth the time

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing

Nice excursion

Quality of Experience
Guides, Drivers and Staff
Transport
Hutongs Exploration: Pedicab Ride and Local Family Visit
Hutongs Exploration: Pedicab Ride and Local Family Visit
Beijing

Nothing special. We didn’t visit any family

Quality of Experience
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing

Interesting site

Quality of Experience
Food
Loud and busy restaurant
Guides, Drivers and Staff
Transport
Better car than the old VW provided
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Alberto, Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times. Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements. As for the hotels, we are sorry to hear that you had issues... Read more

Dear Alberto,

Greetings from Heidi and thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the guides and your experiences in Xi’an and Shanghai. We understand that traffic in Beijing can be frustrating at times.

Regarding the cruise, we appreciate your comments on the scenery and crew, and we will take your feedback about the food and cabin size into consideration for future improvements.

As for the hotels, we are sorry to hear that you had issues with the accommodations and some excursion. We value your feedback and will work on enhancing the overall experience for future guests.

Thank you once again for your valuable input, and we hope to welcome you back on your next visit.

Warm regards from Asia,
Heidi

Our private customized tour in China
China | Oct 22 - Nov 2, 2024

Anne
Anne S.
Flagami, FL | Reviewed on Nov 03, 2024
Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a...
Read more

Each of our guides were warm and welcoming. They were very knowledgable about the history and the current status of their respective cities. Drivers and guides coordinated the transportation aspects very well which provided smooth and relaxing transitions for us.
Restaurant choices were excellent, including the breakfast buffets at each of our hotels.
The Yangtze River cruise was unbelievable. Not only is the scenery outstandingly beautiful, but the staff was congenial and provided a couple of delightful entertainment shows with song and dance.
Our stay in Shanghai was especially enjoyable at Sunrise on the Bund hotel, and our guide JayJay made our time together very special in spite of rain from a typhoon that passed through.

Hotel Review
Sunrise On The Bund

Sunrise on the Bund is well located near the amazing riverfront. The room was spacious and luxuriously decorated. The bathroom was equipped with a rainfall shower plus a deep soaking tub and an automatic Toto toilet. They provided adequate water bottles each day. Slippers, robes added to our comfort. We looked forward to each day’s included breakfast buffet with its abundant choices of western and Chinese food.

Authenticity & Character
This hotel has superior decorative finishes. It is artfully appointed and comfortable.
Location
It’s about two blocks from the fabulous riverfront which is all lit up at night. There’s also a mall located two blocks in another direction with plenty of eating establishments to choose from.
Staff
Friendly staff, professional manner
Cleanliness & Comfort
No complaints. Very clean …like new. The housekeeping was impeccable.
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Nov 04, 2024
Dear Anne, Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you. It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities... Read more

Dear Anne,

Hope you are doing great. Thank you so much for your wonderful review. We are thrilled to hear that you had such a memorable experience during your trip. Our guides take great pride in sharing their knowledge and ensuring a warm and welcoming atmosphere, and it's fantastic to know they made a positive impression on you.

It’s also wonderful to hear that you had an enjoyable stay at the Sunrise on the Bund hotel. We appreciate your kind words about your room and the amenities provided. We hope to welcome you back for another unforgettable experience in the future.

Safe travels and happy life.

Best regards as always,
Heidi

All services are great, we really appreciate...
China | Oct 21 - Oct 29, 2024

M
Mary S.
Corona, CA | Reviewed on Oct 30, 2024

All services are great, we really appreciate everyone effort for making our trip enjoyable...all the guides, drivers are good & tentative...will continue to use KimKim services with our next tour & will recommended to family & friends 😀
All the best!
Mary & Edmund Ko

Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Oct 30, 2024

Hi Mary ,
Thank you for your feedback. We will continue to work hard to provide even more comprehensive service. We are sending our best wishes to you and your family, and we look forward to seeing you on your next trip.
Best regards
Lisa

"Our trip arranged by KimKim exceeded all exp...
China | Oct 21 - Oct 29, 2024

Edmund
Edmund K.
Corona, CA | Reviewed on Oct 30, 2024
"Our trip arranged by KimKim exceeded all expectations!
Each day, we enjoyed:
- Dedicated tour guides (Edward and Li Da) who were exceptional, caring, patient and knowledgeable
- Personal drivers, eliminating parking and waiting hassles
- Seamless hotel arrangements
- Insider tips on top restaurants for our free time
We're thoroughly impressed and grateful for the unforgettable experience. We wholeheartedly recommend KimKim to friends and look forward to our next adventure together!" Read more

"Our trip arranged by KimKim exceeded all expectations!
Each day, we enjoyed:
- Dedicated tour guides (Edward and Li Da) who were exceptional, caring, patient and knowledgeable
- Personal drivers, eliminating parking and waiting hassles
- Seamless hotel arrangements
- Insider tips on top restaurants for our free time

We're thoroughly impressed and grateful for the unforgettable experience.

We wholeheartedly recommend KimKim to friends and look forward to our next adventure together!"

Hotel Reviews
Sofitel Xian On Renmin Square
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regent Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Oct 30, 2024

Hi Edmund and Mary,
Thank you for your feedback. We will continue to work hard to provide even more comprehensive service. All the best wishes to you and your family, and we look forward to seeing you on your next trip.
Best regards
Lisa

Trip was amazing and we had a great time.
China | Sep 19 - Sep 29, 2024

B
Brandon S.
Portland, OR | Reviewed on Oct 04, 2024

Trip was amazing and we had a great time.

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Oct 07, 2024

Dear Brandon,

Hope you are doing great.Thank you so much for your kind words! We're thrilled to hear that you had an amazing trip and enjoyed your time. We hope to welcome you back for another great experience soon.

All the best,
Heidi

Amazing experience!
China | Jul 19 - Jul 27, 2024

D
Dominic W.
United Kingdom | Reviewed on Jul 28, 2024

Our experience from start to finish was truly amazing. Our local specialist, Heidi, did a great job accomodating all our requests, including requirements from our 2 year old, and planned us an unforgettable experience. Both our guides for each city were very knowledgeable, friendly and accommodating. They went above and beyond for our needs. Thank you so much to all the team!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 29, 2024

Hi Dominic,
Greetings from Heidi , so happy you enjoyed your family trip in China.
On behalf of KK and all my team members, I extend our heartfelt gratitude to you. The door of friendship in China is always open to you. We hope that when EVE grows up, you will bring her to China again. Our sincerest blessings to your family; may you all be safe and well. Looking forward to seeing you on your next trip.
Best Regards
Heidi

Fantastic Tour of the highlights of Eastern C...
China | Jul 14 - Jul 21, 2024

Aneri
Aneri P.
San Francisco, CA | Reviewed on Jul 23, 2024
Fantastic Tour of the highlights of Eastern China My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was... Read more

Fantastic Tour of the highlights of Eastern China

My husband and I took a one-week tour of Shanghai, Xi-An, and Beijing and I can't recommend enough. First, China is not an easy country to navigate if you don't have the local apps or speak Chinese, so we felt very comfortable being guided and having someone else figure out our ticketing, lines, etc. I honestly don't think we would have figured out how to see the Terracotta Warriors without them! The guides were all fantastic, and I was particularly touched by Edward's help in finding great vegetarian restaurants for us in Beijing. The hotels were all very nice and comfortable. Heidi is super responsive and communicative and I felt very supported and comfortable throughout the entire trip end to end. Next time I would love to go to Western China with Kim Kim!

Hotel Reviews
Novotel Peace Beijing
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xi'an Eastern House Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund
Authenticity & Character
Location
Nice hotel, but a little far from the Bund
Staff
Cleanliness & Comfort
Activity Reviews
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing

This was my favorite tour. I especially enjoyed the Changeling Tomb as the museum is very nice and it was not so crowded. And of course, the Great Wall!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour through the Hutongs
Walking tour through the Hutongs
Beijing

Though it was nice to meet a local community, I wouldn't have selected this tour. I found it a little boring.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day with  Terracotta Warriors and  Muslim Street in Xi'an
Full Day with Terracotta Warriors and Muslim Street in Xi'an
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Shanghai City Tour with the  Jade Buddha Temple, Jin Mao Tower and the Bund
Full Day Shanghai City Tour with the Jade Buddha Temple, Jin Mao Tower and the Bund
Shanghai
Quality of Experience
Food
Lunch stop was not part of the tour, so had to request it when we got hungry
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 23, 2024

Dear Aneri,

Hope you are doing great.Thank you for sharing your unforgettable experience with us. We're glad to hear that you had a fantastic tour of Eastern China and that our guides and services met your expectations. We understand that navigating China can be challenging, and we're happy to hear that we were able to make your trip more comfortable and enjoyable. We look forward to having the opportunity to organize another adventure in China in the future.

Warm regards from China,
Heidi

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.