Shona Zhang
With strong passion for traveling,I worked as an English-speaking guide for 10 years with travel agent.I love to travel and communicate with different tourists from all corners of the world.Traveling is the most relaxing way to get to know different people and share diverse cultures,histories and lifestyles.
What places and activities do you specialize in?
"I specialize in Japan ,Thailand ,China,Myanmar,Cambodia, family tour ,honey moon ,culture visit ,biking ,cooking"
How did you get involved in travel?
"I graduated from the tourism university . My major is tourism English. After graduated I began to work as a local guide and National tour leader. l took many travel groups per year in high season, and each tour created lots of beautiful memories, which made me very happy and encouraged me to continue this career."
Please share a unique travel experience you will never forget.
"My unforgettable travel experience is queue a long time in getting on an open-air train to see animals in Changlong wildlife park in China ,when I saw the giraffes,tigers,lions,rhinoceros,flamingoes etc,they are freely roming and playing in the wildlife park ,which touched my heart.I love animals."
Shona's favorite itineraries and travel advice
Top itineraries and travel advice
The best times to visit Japan are spring (March to May) for cherry blossoms and fall (September to November) for vibrant fall foliage, both offering pleasant weather and...
Myanmar has three main seasons: the cool, the hot, and the rainy. Planning your visit around these seasons can help you get the most out of your visit. Each season offers its...
Recent trip reviews for Shona
Above expectations!
Japan
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Oct 15 - Oct 28, 2025
The service provided by Shona was above expectations. She responded immediately to all our questions and requests and kept in touch with us throughout our trip. Having train transportation arranged and ticketed in advance was very helpful. We particularly enjoyed the smaller towns/cities we visited, including Tsumago, Matsumoto, Kanazawa and Kurashiki.
Hi Carol,
Thank you for your kind words! Shona and our team are overjoyed to know we made your trip smooth and memorable—especially with the train arrangements and those charming towns. We can’t wait to welcome you back for more discoveries!
All the best,
Shona
Japan with a baby -- a few hiccups, but overall good
Japan
|
Oct 10 - Oct 21, 2025
The Kimkim staff member you mentioned is our customer service manager, Lisa. I’m glad to hear that you found her helpful. Since there were some points I explained to you but you still found unclear, I asked her to assist me in communicating with you. Thank you for your honest feedback — we’ll continue to work hard to improve our service quality. However, some aspects, such as restaurant reservation service fees, are charged by the reservation platform, not by us. I’ve explained this... Read more
Mother - Daughter 11-day trip to Japan
Japan
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Sep 24 - Oct 4, 2025
We were able to experience many of the country's beautiful traditions, culture, food and people.... Read more
Hi Anahita
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Shona
Wonderful trip!
Japan
|
Aug 29 - Sep 8, 2025
Hi Kristi,
I sincerely appreciate your genuine and heartfelt review. I truly hope to meet more kind and lovely guests like you. I will work even harder to provide better service for guests like you, and I really look forward to seeing you again on your next trip.
Best
Shona
Great introduction to Japan
Japan
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Aug 1 - Aug 8, 2025
Easy planning and quick responses with Shona our local specialist. Went out of her way to get an item we had left on a transfer vehicle in Osaka delivered to us in the USA. Would like to have had more history and cultural experiences during the time we were in country, but all the guides were pleasant, prompt, and helpful.
Hi David,
Thank you for your kind words. I'm so glad I could help make your trip smooth and even return your item safely to the USA. I also appreciate your comments about wanting more history and cultural experiences — this is very valuable for us, and we’ll make sure to take it into account for future itineraries.
It was a pleasure supporting your trip, and we’d love to help you again whenever you plan your next journey.
Best,
Shona
Family trip to Japan
Japan
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Aug 3 - Aug 12, 2025
Hi Rosemary .
Thank you for your heartfelt feedback—it inspires me to keep learning and striving so every traveler who trusts us, just like you, receives truly professional care. I’m grateful for your patience and cooperation throughout the journey, and I send my sincerest wishes to you and your family, The health and peace always be with you. Hope to see you again on your next trip .
Best
Shona
Our local specialist, guides, and drivers were awesome!
Japan
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Jul 19 - Aug 1, 2025
Shona worked hard for us. She went above and beyond with helping us before and also during our trip.
We are very grateful for Shona's service, expertise, timeliness, and dedication to ensuring we had a great trip.
Shona had so many great ideas for our family to do each day in different areas around Japan. All of our daily guides and drivers were also excellent, helpful, and patient. Our group was not always... Read more
Hi Josh,
Thank you for such thoughtful and thorough Review on every aspect of this trip. I read every word carefully and took detailed notes—it will truly help me improve my work. I’m sincerely grateful to your entire family for your patience and trust; there’s so much I still need to refine, yet you’ve given me such generous praise. You’ve just joined my “angel-client” list! I wish you all a future filled with smooth days, happiness, and good health, and really hope see you next trip!
Best
Shona
Great planning and preparation by Shona. We ...
Japan
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Jul 4 - Jul 14, 2025
Hi Reza,
Thank you so much for your kind words! I’m really happy to hear you felt supported throughout the trip, even with the little snag we hit. It means a lot that you’d recommend us, and I’m so glad we could help create a great experience at a fair value.
Wishing you and your family many more wonderful adventures ahead, and I’d love to help anytime in the future!
Warm regards,
Shona
10/10 Trip to Japan with KimKim!
Japan
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Jun 9 - Jun 23, 2025
Hi Mallory,
Reading your kind words just made my day—truly! ☺️ I'm absolutely delighted that your second adventure with KimKim lived up to every expectation.
It warms my heart to hear how much you enjoyed the guides, hotels, and daily previews!I’ll be sure to share your praise with our guides and the entire team,looking forward to our paths crossing again in the near future!
All the best,
Shona
Wonderful Trip to Japan 2025
Japan
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Jun 14 - Jun 21, 2025
Hi Susan,
Thank you so much for taking the time to write such a thoughtful and generous review. It truly means a lot to me, and I’m so happy to hear that you enjoyed your trip and the experiences we planned together.
It was a pleasure working with you, and I’m grateful for the trust you placed in me throughout the process. Hope we’ll have the chance to plan another adventure in the future!
Warmly,
Shona