Profile photo for Kelly Lu
9307 messages
active 16 mins ago

Kelly Lu

I love travel and am always willing to share my experience with more people. To me, travel is a way to connect with this world and challenge myself to become a better person. Being able to experience many cultures and meet new people brings me so many great memories that I can share with other people and inspire them to go out and see the beauty of this world for themselves.

What places and activities do you specialize in?

"Thailand and other Southeast Asia countries. I spend a lot of time traveling to these destinations on inspection trips. As a Sales Manager, I visit the attractions and hotels to get the latest information and meet the local guides to ensure the travelers receive great service."

How did you get involved in travel?

"One of my cousins worked as an English-speaking tour guide when I was in junior high school. At that time, I thought this was the coolest job ever! That was the beginning of my love and passion for travel. I decided to learn my English well from then on and was inspired to become an excellent tour guide."

Please share a unique travel experience you will never forget.

"My most memorable travel experience was going to Vietnam, Cambodia, and Laos during a 21-day trip 14 years ago. I fell in love with these countries then and decided to help more travelers enjoy their vacations there. It was my first inspection trip and I learned a lot. Even though I travel to these destinations a few times a year, still the first trip was so special to me."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Honeymoon itineraries

Recent trip reviews for Kelly

Thailand & Cambodia Trip exceeded expectations
Thailand | Apr 7 - Apr 19, 2024

Felice
Felice Z.
Torrance, CA | Reviewed on Apr 21, 2024
There was an issue in the itinerary, which I figured out 5 days before the trip, that required Kelly to reschedule the Bangkok portion. She immediately responded to my message and reworked that portion of the trip; handling an issue promptly is so important. In spite of that last minute needed itinerary change, we loved every activity that Kelly planned and had an absolutely amazing time. Each guide was amazing. Nam, Kate, and Feng were immensely knowledgeable, caring, fun, organized, and... Read more

There was an issue in the itinerary, which I figured out 5 days before the trip, that required Kelly to reschedule the Bangkok portion. She immediately responded to my message and reworked that portion of the trip; handling an issue promptly is so important. In spite of that last minute needed itinerary change, we loved every activity that Kelly planned and had an absolutely amazing time.

Each guide was amazing. Nam, Kate, and Feng were immensely knowledgeable, caring, fun, organized, and kind. They were able to answer literally anything we asked and constantly made sure we had plenty of water and were well cared for. Jon and his family at the Raunkaew-Yanon Family Home for the cooking class and culture experience welcomed us into their home and taught us so much. It was a beyond incredible experience. Chi Chi at the Elephant Nature Park was knowledgeable, fun, and a sweetheart. Lily who only transported us from and to the Bangkok airport on our last night and day was caring and sweet.

The activities and guides exceeded our expectations. We highly recommend Kelly for putting together the itinerary and setting up all of the activities and guides. The guides from the company in Southeast Asia were outstanding A++.

Hotel Reviews
Lancaster Bangkok Hotel
Bankok

Absolutely exquisite hotel. The rooms are lovely. The pool is beautiful. The restaurant menu is so good. The morning buffet breakfast was incredible. The gym had everything and there is a beautiful sauna and stream room. Only issue is the location is not great so we did not go outside the hotel when we works get back after our activities. But the hotel was so amazing that this was fine with us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
RatiLanna Riverside Spa Resort
Chiang Mai

Hotel was incredible. Room beautiful. Massages were outstanding. We did that twice. Breakfast buffet was amazing. Pool was gorgeous and pool bar was great. Restaurant for dinner and the buffet breakfast was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FCC Angkor by Avani
Siem Reap

Hotel was certainly 5-star for Cambodia, but more like 4-star for more developed countries. Food was good, but not amazing…same each day. Room was small for a 5-star hotel. The lobby and restaurant bar were outage so there was no inside seating to get away from the heat. Pools were small, but warm water, such was nice. There was a singer or dance group each evening which was nice. Located on the river, which was also nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

These two activities were so unusual and fun. The railway market was a blast. The floating market was such an unexpected treat. We had fun buying different things.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Historical Ayutthaya Tour from Bangkok
Full Day Historical Ayutthaya Tour from Bangkok
Thailand

We loved each temple and site we visited. Nam was so knowledgeable and took such great care of us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Grand Palace and Wat Phra Kaew Tour
Half Day Grand Palace and Wat Phra Kaew Tour
Bangkok

The Grand Palace was beautiful and exquisite.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Stay at Elephant Nature Park (day 1) (Join-in Basis)
Overnight Stay at Elephant Nature Park (day 1) (Join-in Basis)
Chiang Mai

Elephant Nature Park is so special. Their treatment of the elephants is purely ethical. We learned so much. Overnight experience is a big recommend. Food is same each day and cafeteria quality only. I had a health emergency after dinner after all staff were gone. There was no mention in the introduction of what to do in an emergency. There should be accessible staff on site 24/7 who have first aid training and supplies. I got dizzy and my speech was slurred. It took 30 minutes for us to talk to an RN in the United States. Likely my blood pressure dropped from the heat. I could have been given electrolytes and some basic care. Chi Chi was an amazing guide!!

Quality of Experience
Lack of staff 24/7 is huge safety issue
Food
Guides, Drivers and Staff
Staff were amazing; however lack of staff 24/7 is an issue.
Transport
Overnight at Elephant Nature Park (day 2) (Join-in Basis)
Overnight at Elephant Nature Park (day 2) (Join-in Basis)
Chiang Mai

Chi Chi was so great. We loved our experience with the elephants. Per Day 1 review, huge issue that there is not available staff and first aid 24/7.

Quality of Experience
Same comments about lack of 25/7 staff on site and first aid
Food
Guides, Drivers and Staff
Transport
Full Day Chiang Mai City Tour with Monk Chat
Full Day Chiang Mai City Tour with Monk Chat
Chiang Mai

Kate is awesome! Knowledgeable and caring. We really enjoyed each site visited. Rickshaw was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Buatong Waterfall
Half day Buatong Waterfall
Chiang Mai

So fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Fun Cooking Experience With a Local Lanna Family
Half Day Fun Cooking Experience With a Local Lanna Family
Chiang Mai

This was such a beautiful surprise. SO much more than coming. Learn about Lanna history and customs. Walk through property to see the exotic trees and learn. Meet generations from the family.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

Feng is so incredible. He shared not only any Cambodian history and Buddhism but shared his personal moving story. We loved our time with him. He took such good care of us. The sites were gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tour to Banteay Srei and Ta Prohm
Full Day Tour to Banteay Srei and Ta Prohm
Siem Reap

Beautiful sites!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Tonle Sap Lake Tour
Half Day Tonle Sap Lake Tour
Siem Reap

Very moving experience as the people living here have such awful living conditions and extreme poverty.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 24, 2024
Dear Felice, Warm greetings from Kelly.Thank you so much for sharing your wonderful experience. It's so delighted to know that
Despite the last-minute changes, you thoroughly enjoyed every activity and have enjoyable and amazing time in Japan.
Your praise for each guide you encountered is wonderful to hear. Nam, Kate, Feng, Jon, Chi Chi, and Lily all contributed to making your trip memorable with their knowledge, care, and warmth. We're thrilled that the activities and guides exceeded... Read more

Dear Felice,

Warm greetings from Kelly.Thank you so much for sharing your wonderful experience. It's so delighted to know that
Despite the last-minute changes, you thoroughly enjoyed every activity and have enjoyable and amazing time in Japan.

Your praise for each guide you encountered is wonderful to hear. Nam, Kate, Feng, Jon, Chi Chi, and Lily all contributed to making your trip memorable with their knowledge, care, and warmth.

We're thrilled that the activities and guides exceeded your expectations, and we appreciate your high recommendation for our itinerary planning and coordination.

We are so sorry to know what happened with the health emergency you experienced and thanks a lot for your advice there should be accessible staff on site 24/7 who have first aid training and supplies. We have forwarded this to the hotel management and are hopeful that they will take steps to address and improve this issue.

Thank you again for sharing your detailed feedback, and we're delighted that you had such a fulfilling and memorable journey throughout Southeast Asia.

Wish you more wonderful adventures.

Best regards,
Kelly

We had our trip to Bangkok organized with KIM...
Thailand | Mar 26 - Mar 30, 2024

W
Warren G.
New Zealand | Reviewed on Apr 01, 2024
We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.
Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.
We can recommend Kelly from KIMKIM... Read more

We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.

Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.

We can recommend Kelly from KIMKIM and Lily the Bangkok guide as very professional both delivering an amazing and pleasurable time.

Hotel Review
Maitria Mode Sukhumvit 15 Bangkok - A Chatrium Collection

Nice clean hotel but the air conditioning is very noisy. Otherwise not a bad hotel maybe just a bit away from market and restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 02, 2024
Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you... Read more

Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you have any travel plans or needs. We look forward to the opportunity to assist you once more!Thank you once again for your trust and support.Wishing you all the best, and may you enjoy good health and happiness!

A wonderful trip to Vietnam and Cambodia
Cambodia | Mar 12 - Mar 26, 2024

Sonya
Sonya B.
Gadsden, AL | Reviewed on Mar 31, 2024
Kelly arranged a wonderful trip for us. She was extremely helpful in making sure everything was perfect. She was very responsive to all requests. Our tour guides throughout our trip were great. They all had a very good knowledge of the history of the area we were seeing and spoke very good English. Thong on our northern Vietnam portion of the trip went above and beyond what we expected, and he always had a wonderful smile on his face. Tommy on the central Vietnam portion of our trip and... Read more

Kelly arranged a wonderful trip for us. She was extremely helpful in making sure everything was perfect. She was very responsive to all requests. Our tour guides throughout our trip were great. They all had a very good knowledge of the history of the area we were seeing and spoke very good English. Thong on our northern Vietnam portion of the trip went above and beyond what we expected, and he always had a wonderful smile on his face. Tommy on the central Vietnam portion of our trip and Vuong on our southern Vietnam portion of our trip were also very good. Savy in Cambodia made sure we saw everything in a way that was comfortable for my older husband with some mobility problems and encouraged me to visit some to the areas impossible for my husband to manage while he remained him. He was always waiting for us when we came down from our hotel room no matter how early we were. The drivers were also very good throughout the trip. In central Vietnam our driver always had ice cold water waiting for us when we returned to the van and in Cambodia they had ice cold water and ice cold towels every time we returned to the van. The trip was everything we expected and more.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 02, 2024
Dear Sonya, Hope you have a great day. Thank you very much for your positive feedback about your trip in Vietnam and Cambodia arranged by us. We are thrilled to hear that your experience was wonderful. We take pride in providing excellent service and ensuring that our guests have memorable experiences. It's fantastic to know that your tour guides throughout the trip were great and had a good knowledge of the history of the areas you visited. We're also glad to hear that the drivers were... Read more

Dear Sonya,

Hope you have a great day.

Thank you very much for your positive feedback about your trip in Vietnam and Cambodia arranged by us. We are thrilled to hear that your experience was wonderful. We take pride in providing excellent service and ensuring that our guests have memorable experiences.

It's fantastic to know that your tour guides throughout the trip were great and had a good knowledge of the history of the areas you visited.

We're also glad to hear that the drivers were attentive and provided excellent service, ensuring you had ice-cold water,especially with ice cold towels in Cambodia.

Thank you once again for choosing us for your trip, and we look forward to welcoming you back for more adventures in the future.

Best regards,
Kelly

Japan in 8 Days in March!
Japan | Mar 16 - Mar 24, 2024

Anisha
Anisha L.
Mead Valley, CA | Reviewed on Mar 28, 2024
What an amazing trip! Kelly was exceptional to work with. She planned our trip meticulously. She was always so patient with us and gave us great advice on what to do and see. She curated a perfect trip for us. Kelly booked our drivers, train tickets and the hotel in Kyoto. She also arranged English speaking tour guides in Tokyo and Osaka. We asked her to secure sumo wrestling tickets for us once they went on sale which she was able to do. Attending that tournament was one of the highlights of... Read more

What an amazing trip! Kelly was exceptional to work with. She planned our trip meticulously. She was always so patient with us and gave us great advice on what to do and see. She curated a perfect trip for us. Kelly booked our drivers, train tickets and the hotel in Kyoto. She also arranged English speaking tour guides in Tokyo and Osaka. We asked her to secure sumo wrestling tickets for us once they went on sale which she was able to do. Attending that tournament was one of the highlights of our trip. Kelly was always so flexible with the changes we made to the itinerary to make it exactly what we wanted. Our only wish was that the cherry blossoms were in bloom while we were there but it was a little too early. We highly recommend this service and will definitely be using KimKim again in our future travels!

Hotel Reviews
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
Kyoto

Great location, exceptional service. I would have liked a hotel with a gym, a lobby bar and better toiletries. There was no soap provided in the rooms except for the shower gel. The hotel concierge was very helpful and made reservations for us a few times. The buffet breakfast was wonderful each morning. I love that matcha latte machine!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Conrad Tokyo
tokyo

This hotel is spectacular! The location is amazing, the service is superior, the rooms are beautiful and large. Everything was thought of to the finest detail. Even the smell of the lobby is amazing. The lobby has the most incredible views of the Japanese skyline. We sat at night at the lobby bar and could see straight to the Tokyo Skytower! The buffet was very good but the service was overwhelmed at times. We had to wait a while to get a table at times and the wait staff rarely checked on us. But otherwise they offered a good variety of food offerings. The executive lounge was a highlight. Not only were the views amazing but the service was always spot on. The food throughout the day was wonderful and there was a large variety of beverages. This hotel was far more than a hotel, it was an experience - one that I hope to have again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
2024 Sumo Grand Tournamen held in EDION Arena Osaka
2024 Sumo Grand Tournamen held in EDION Arena Osaka
Osaka

This was a highlight! It was such a fun way to experience the Japanese culture. I've never seen anything like it but even though we couldn't understand it, we were able to cheer along and have a great time. I've already recommended this to everyone that I know that wants to go to Japan in the future. It's a must!

Quality of Experience
Guides, Drivers and Staff
Transport
 Dotonbori Food Experience
Dotonbori Food Experience
Osaka

The Dotonbori area was really fun to see and experience. There were so many food options and everything was so crowded so I'm glad we had a guide. He wanted to make sure to give us what we wanted but he didn't really have an agenda in mind of where to go. We started with gyoza as an appetizer at a stand which was delicious. We then went to a restaurant where he ordered dinner for us. There were several plates that he ordered for us and told us what the local specialties were. We then left and went to get a match ice cream for dessert. While it checked the boxes, I was hoping to stop at more locations and try things as we toured the area as opposed to sitting in one restaurant.

Quality of Experience
Guides, Drivers and Staff
Better idea of what to do and eat
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 29, 2024
Dear Anisha, Greetings from Kelly and thank you so much for your wonderful feedback and detailed review of your trip with us. We are delighted to hear that your experience was amazing and that our planning and service contributed to a perfect trip for you. Your insights on the accommodations at THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel and Conrad Tokyo are valuable. We appreciate your feedback on the amenities and services provided, as well as the highlights of your stay at each... Read more

Dear Anisha,

Greetings from Kelly and thank you so much for your wonderful feedback and detailed review of your trip with us. We are delighted to hear that your experience was amazing and that our planning and service contributed to a perfect trip for you.

Your insights on the accommodations at THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel and Conrad Tokyo are valuable. We appreciate your feedback on the amenities and services provided, as well as the highlights of your stay at each hotel.

Attending the 2024 Sumo Grand Tournament and experiencing the Dotonbori Food Experience were indeed standout moments of Japan trip. We are thrilled that you enjoyed these cultural experiences and found them to be must-do activities in Japan.

Thank you once again for choosing our service, and we look forward to assisting you with your future travels. Please don't hesitate to reach out if you need any further assistance or have more adventures planned.

Best regards,
Kelly

Guides everywhere were excellent - Yaya in Ch...
Thailand | Feb 28 - Mar 8, 2024

J
John H.
Spain | Reviewed on Mar 11, 2024
Guides everywhere were excellent - Yaya in Chang Mai and Chai in Bangkok. Very informed about Thailand in general and the centuries of history and culture that we were interested to hear about. Kelly always professionally and rapidly accommodated our many requests and changes. Best days were 1. Full Day Phang Nga Bay Sea Canoe Tour(Join-in) and 2. Full Day Explore Doi Inthanon National Park Tour. Phi Phi worth seeing, but a bit touristee (many boats and visitors), whereas Phang Nga Bay... Read more

Guides everywhere were excellent - Yaya in Chang Mai and Chai in Bangkok. Very informed about Thailand in general and the centuries of history and culture that we were interested to hear about. Kelly always professionally and rapidly accommodated our many requests and changes.

Best days were 1. Full Day Phang Nga Bay Sea Canoe Tour(Join-in) and 2. Full Day Explore Doi Inthanon National Park Tour. Phi Phi worth seeing, but a bit touristee (many boats and visitors), whereas Phang Nga Bay was about right - the boat showed us traditional Thai festivals - flower boats with candles after dark; the scene was lovely. Bangkok worth the visit, but probably earlier in season - very hot in early March. While the Grand Palace is amazing - incredibly crowded. Summer Place and Ruins also fascinating.

Chala Hotel 6 in Chang Mai was very nice and well located - esp. for Sunday Night Market.
We booked Intercontinental in Phuket - would recommend again. Also, the Peninsula in Bangkok - very nice!

Hotel Review
Chala Number 6 Hotel

Great location. Nice rooms and facilities. Staff friendly. No issues whatsoever.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Explore Doi Inthanon National Park Tour
Full Day Explore Doi Inthanon National Park Tour
Chiang Mai

Lovely views. Cooler than expected, but welcome as Bangkok and Phuket were very hot this time of year. The Pagodas and flower gardens were spectacular.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Phang Nga Bay Sea Canoe Tour(Join-in)
Full Day Phang Nga Bay Sea Canoe Tour(Join-in)
Phuket

Don't miss.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 17, 2024
Hi John, Hope you have a great day .Thank you a lot for your feedback and kind words about our guides and services during your trip to Thailand. We're thrilled to hear that Yaya in Chiang Mai and Chai in Bangkok provided excellent insights into Thailand's rich history and culture. Your best days on the trip sound truly memorable. The Full Day Phang Nga Bay Sea Canoe Tour and the Explore Doi Inthanon National Park Tour seem to have left a lasting impression. It's great to know that you... Read more

Hi John,

Hope you have a great day .Thank you a lot for your feedback and kind words about our guides and services during your trip to Thailand. We're thrilled to hear that Yaya in Chiang Mai and Chai in Bangkok provided excellent insights into Thailand's rich history and culture.

Your best days on the trip sound truly memorable. The Full Day Phang Nga Bay Sea Canoe Tour and the Explore Doi Inthanon National Park Tour seem to have left a lasting impression. It's great to know that you found Phang Nga Bay to be a perfect balance, offering traditional Thai festivals and a lovely scene.

We appreciate your feedback on these accommodations and we will make notes for the future travelers.

Thank you once again for sharing your feedback, and we look forward to assisting you with your future travel plans.

Best regards,
Kelly

Fantastic Experience using KimKim for an Extraordinary Thailand Vacation!
Thailand | Feb 9 - Feb 20, 2024

Renee
Renee C.
Everett, WA | Reviewed on Feb 22, 2024
Fantastic experience using KimKim! I wasn’t sure what to think of KimKim, so looked them up on BBB and they are a highly rated legit company. Kelly, our local specialist, organized our entire trip to Bangkok, Chiang Mai and Phuket, Thailand. She was thoughtful in understanding what kind of trip we were looking for (part culture, adventure/nature, and relaxation time) and proposed several options, and then tweaked them with our input. We landed on our personalized perfect mix. And wow, the... Read more

Fantastic experience using KimKim! I wasn’t sure what to think of KimKim, so looked them up on BBB and they are a highly rated legit company. Kelly, our local specialist, organized our entire trip to Bangkok, Chiang Mai and Phuket, Thailand. She was thoughtful in understanding what kind of trip we were looking for (part culture, adventure/nature, and relaxation time) and proposed several options, and then tweaked them with our input. We landed on our personalized perfect mix. And wow, the hotels we stayed at were GORGEOUS, and the staff very professional. We appreciated the amazing beds, given the jet lag, and the refreshing pools.
The people that she arranged as our guides at each location (Bangkok - Paul; Chiang Mai - Noi; Phuket -Jerry and his team) were all so nice, knowledgeable, and responsive on What’sApp - and all spoke really good English. All the pick-ups and drop-offs were easy and carefree. Special shot-outs to Paul who navigated us through Bangkok during Chinese New Year (OMG, so many people and so much food!) and Noi for her personalized care and accommodating our wishes ad hoc. Will miss you!

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Feb 29, 2024
Dear Renee, Hope you have a great day. Thank you so much for sharing your fantastic experience with KimKim! We're thrilled to hear that you had such a great trip to Bangkok, Chiang Mai, and Phuket in Thailand. As your local specialist, it's my great honor and pleasure to organize a trip with mix of culture, adventure, and relaxation based on your preferences. We're glad you enjoyed the personalized options and that the hotels exceeded your expectations with their gorgeous accommodations... Read more

Dear Renee,

Hope you have a great day.

Thank you so much for sharing your fantastic experience with KimKim! We're thrilled to hear that you had such a great trip to Bangkok, Chiang Mai, and Phuket in Thailand.

As your local specialist, it's my great honor and pleasure to organize a trip with mix of culture, adventure, and relaxation based on your preferences. We're glad you enjoyed the personalized options and that the hotels exceeded your expectations with their gorgeous accommodations and professional staff.

We're also delighted that you had such positive experiences with your guides - Paul in Bangkok, Noi in Chiang Mai, and Jerry and his team in Phuket. It's great to hear that they were all friendly, knowledgeable, and responsive, making your trip even more enjoyable.

Thank you again for choosing KimKim for your trip, and welcome you back to Thailand again in the future.

Best regards,
Kelly

It was a great trip with amazing and knowledg...
Thailand | Dec 28 - Jan 9, 2024

M
Mickaela B.
San Mateo, CA | Reviewed on Jan 16, 2024
It was a great trip with amazing and knowledgable guides. That helped us considerably while we were in a foreign country. 10/10 would use and recommend to others for their trips. Read more

It was a great trip with amazing and knowledgable guides. That helped us considerably while we were in a foreign country. 10/10 would use and recommend to others for their trips.

Hotel Review
Amari Vogue Krabi

Gorgeous hotel and fantastic rooms. The restaurant was really good. Me and my family enjoyed the peaceful atmosphere and the beautiful beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok

I loved doing this the canal was not rough at all. And the temples were amazing to see.

Quality of Experience
Food
Guides, Drivers and Staff
Tao was so informative, kind and funny which made the experience more memorable.
Transport
Half Day Elephant Encounter at Baan Chang Elephant Park(Join-in)
Half Day Elephant Encounter at Baan Chang Elephant Park(Join-in)
Chiang Mai

So much fun to feed the elephants and know more about them throughout the experience. We even got to “cook” for them and pet them in their own habitat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 16, 2024
Hi Mickaela, Hope you have a great day. Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing trip with our knowledgeable guides. It's fantastic to know that they significantly contributed to your comfort while being in a foreign country. We're delighted that you enjoyed the gorgeous hotel, fantastic rooms, and the excellent restaurant in Amari Vogue Krabi. Feeding the elephants and learning more about them is a truly special experience. we all love this... Read more

Hi Mickaela,

Hope you have a great day.

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing trip with our knowledgeable guides. It's fantastic to know that they significantly contributed to your comfort while being in a foreign country.

We're delighted that you enjoyed the gorgeous hotel, fantastic rooms, and the excellent restaurant in Amari Vogue Krabi.

Feeding the elephants and learning more about them is a truly special experience. we all love this .

Thank you for choosing our services, and we'd be honored to assist you with any future travel plans. If there's anything specific you'd like for your next trip, feel free to let us know.

Wishing you and your family many more wonderful adventures ahead.

Best regards,
Kelly

Our tour guides Tao and Ying were absolutely ...
Thailand | Dec 28 - Jan 9, 2024

S
Suprema M.
Danville, CA | Reviewed on Jan 11, 2024
Our tour guides Tao and Ying were absolutely wonderful and knowledgeable! Every where we went they explained and answered all of our questions regarding their beautiful country. Not only that, we were treated with so much warmth from them. I was very happy with all the hotels, food, excursions and would love for your company to book all our travels in the near future! Thank you for all you’ve done. Read more

Our tour guides Tao and Ying were absolutely wonderful and knowledgeable! Every where we went they explained and answered all of our questions regarding their beautiful country. Not only that, we were treated with so much warmth from them. I was very happy with all the hotels, food, excursions and would love for your company to book all our travels in the near future! Thank you for all you’ve done.

Hotel Reviews
Lancaster Bangkok Hotel
Bankok

This was a beautiful hotel! Exceptional food and great staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Romantic Boutique Resort

This hotel was lovely and quaint! It was very close to the Night markets and to all restaurants. The staff was wonderful and sweet, always acknowledging us and the best part was how they celebrated New Years! The food was delicious and the band was wonderful. They really know how to celebrate!!

Authenticity & Character
A very quaint hotel! Very peaceful and serene!
Location
Close to everything!
Staff
Staff was amazing and always smiling when we encountered them!
Cleanliness & Comfort
The rooms and the hotel was always clean.
Amari Vogue Krabi

This hotel was my ultimate favorite! Not only it’s a beautiful hotel but it has its own beach setting! The view was breathtaking, food was delicious and the staff was wonderful and friendly! The rooms were large and comfortable! This is the hotel I would definitely stay again!

Authenticity & Character
This hotel was beautiful and very comfortable
Location
It’s private and very serene.
Staff
Staff was very friendly and kind!
Cleanliness & Comfort
The whole hotel was very clean!
Amaranth Suvarnabhumi Hotel

This hotel was my least favorite! It didn’t give a great vibe and was not as comforting as the other hotels!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 16, 2024
Dear Suprema, Greetings from Kelly. Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our tour guides Tao and Ying. It's wonderful to know that they provided you with insightful information and warmth throughout your journey, making your exploration of our beautiful country enjoyable. We're also delighted that you were satisfied with the hotels, food, and excursions. Your positive feedback means a lot to us, and we look forward to the... Read more

Dear Suprema,

Greetings from Kelly.

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our tour guides Tao and Ying. It's wonderful to know that they provided you with insightful information and warmth throughout your journey, making your exploration of our beautiful country enjoyable.

We're also delighted that you were satisfied with the hotels, food, and excursions. Your positive feedback means a lot to us, and we look forward to the possibility of booking your future travels. If there's anything specific you'd like for your next trip or any special preferences, please let us know. We're here to make your future travels just as memorable.

Once again, thank you for choosing our services, and we can't wait to assist you with your future travel plans!

Best regards,
Kelly

15 day trip to Thailand
Thailand | Dec 23 - Jan 6, 2024

Ash
Ash R.
Flowing Wells, AZ | Reviewed on Jan 06, 2024
Just returned from a 15 day trip to Thailand. Our local specialist Kelly did a fantastic job planning this for us. She was very responsive, always available during the trip and very accommodating of the last minute changes we had.
We visited Bangkok, Khao Sok and Phuket. The local guides at all 3 places did a great job. They were friendly and informative. We had transportation and support every step of the way.
The only negative, which was a small blip in a 15 day trip, was the Phi Phi...
Read more

Just returned from a 15 day trip to Thailand. Our local specialist Kelly did a fantastic job planning this for us. She was very responsive, always available during the trip and very accommodating of the last minute changes we had.
We visited Bangkok, Khao Sok and Phuket. The local guides at all 3 places did a great job. They were friendly and informative. We had transportation and support every step of the way.
The only negative, which was a small blip in a 15 day trip, was the Phi Phi Island excursion in Phuket. Our request for the entire trip was private tours but this one was not and the excursion itself was not worth it.
We provided feedback to Kelly and she was very understanding. Following this we checked on another excursion we had scheduled and when we realized it was also a large group tour we decided to cancel. Kelly was able to help us cancel and get a full reimbursement even though it was last minute. Her support was truly appreciated and made this just a small blip in our vacation.
We highly recommend KimKim and Kelly. We will be using them again in the future.

Hotel Reviews
Banyan Tree Bangkok
Authenticity & Character
Several restaurants had local Thai food.
Location
The views from the rooftop bar is amazing. It’s close to the malls.
Staff
Friendly, helpful and responsive staff in all our interactions from front desk, restaurant, room service and housekeeping
Cleanliness & Comfort
Clean bedroom and bathroom. Turn down service was appreciated. We loved that they changed the incense and diffuser fragrance in the room every day. They also gave us little samplers of their aromatherapy products which was a nice touch.
500Rai Floating Resort
Surat Thani

This by far has been the best hotel we’ve stayed in all our travels. From the boat ride to access the resort, the hikes, canoeing and swimming options right from the room to the authentic dining, every bit was fantastic.

Authenticity & Character
Since it’s only accessible by boat, it is perfect to disconnect. And that is stated clearly in the common area - Disconnect to Reconnect
Location
Peaceful and serene. It’s in the middle of a large lake and the views are jaw dropping
Staff
Friendly and happy staff. It was nice to see this especially in such an isolated location
Cleanliness & Comfort
The shower did not drain but considering this is a remote floating resort we had no complaints.
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 08, 2024
Hi Ash, I'm delighted to hear that you've safely returned from your 15-day adventure in Thailand. Thank you for taking the time to share your feedback with us. I'm thrilled to know that your overall experience was positive and that my planning and support met your expectations. It's always our goal to provide seamless and enjoyable travel experiences, and I'm glad to hear that the local guides and transportation arrangements contributed to the success of your trip. I'm sorry to hear about... Read more

Hi Ash,

I'm delighted to hear that you've safely returned from your 15-day adventure in Thailand. Thank you for taking the time to share your feedback with us.

I'm thrilled to know that your overall experience was positive and that my planning and support met your expectations. It's always our goal to provide seamless and enjoyable travel experiences, and I'm glad to hear that the local guides and transportation arrangements contributed to the success of your trip.

I'm sorry to hear about the small hiccup with the Phi Phi Island excursion not aligning with your preference for private tours.I appreciate your constructive feedback, and we tried our best to assist promptly in addressing the issue, including facilitating the cancellation of another group tour.

Your recommendation means a lot to us, and we're honored to have been part of your journey. When you're ready for your next adventure, we'll be here to assist you with the same dedication and enthusiasm.

Thank you again for choosing KimKim, and we look forward to helping you plan your future travels.

Best wishes,
Kelly

Spectacular family trip to Thailand and Cambodia
Thailand | Dec 24 - Jan 4, 2024

Irit
Irit B.
Austin, TX | Reviewed on Jan 06, 2024
We just returned from a two week trip to Thailand and Cambodia with our family. We were a group of ten people and our planner Kelly did a phenomenal job helping us plan and book this trip. Since we were two families arriving at different times and with slightly differing itineraries Kelly was able to get all these subtleties worked out. This was not a simple task and it all went off without a hitch. Kelly was in touch with us through out the trip and made changes at our request. Both of our... Read more

We just returned from a two week trip to Thailand and Cambodia with our family. We were a group of ten people and our planner Kelly did a phenomenal job helping us plan and book this trip. Since we were two families arriving at different times and with slightly differing itineraries Kelly was able to get all these subtleties worked out. This was not a simple task and it all went off without a hitch. Kelly was in touch with us through out the trip and made changes at our request. Both of our families were really impressed with this. We had different guides that all spoke good English. The tours we went on were really fun and interesting. My kids loved this vacation and we will all remember it well. We got to spend time in northern Thailand in Chaing Mai and Chaing Rai. We flew from Bangkok to Siem Reap in Cambodia and had four days there which were unforgettable. Our tour guide Mr. T did a great job with our group. We had a food tour which was unforgettable and a really fun Vespa tour in the country side going to different villages to see different foods and crafts they produce. We got to see Angkor Wat at sunrise and Angkor Tom and other temples in the area.
Our tour guide Maya in northern Thailand was great as well. We had a really great cooking class that was done really well. I was surprised at how much fun and how good the food was.
I really just can’t say enough good things about this experience from the planning part to the execution it was just beyond my expectations. Thank you so much to Kelly and her team for making this such a great and memorable trip!

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 06, 2024
Hi Irit, I appreciate you taking the time to share your fantastic feedback about your recent trip to Thailand and Cambodia. I'm thrilled to learn that you and your family had an incredible experience, and it was my pleasure to assist in planning and coordinating your journey. Your kind words regarding the guides, the enjoyable tours, and the unforgettable experiences in Chiang Mai, Chiang Rai, and Siem Reap truly warm my heart. Your appreciation means a lot to both me and the entire team.... Read more

Hi Irit,

I appreciate you taking the time to share your fantastic feedback about your recent trip to Thailand and Cambodia. I'm thrilled to learn that you and your family had an incredible experience, and it was my pleasure to assist in planning and coordinating your journey.

Your kind words regarding the guides, the enjoyable tours, and the unforgettable experiences in Chiang Mai, Chiang Rai, and Siem Reap truly warm my heart. Your appreciation means a lot to both me and the entire team. Creating a memorable trip for you was a pleasure, and I'm grateful for the opportunity to be part of your travel journey.

Should you have any more questions or if you're planning future adventures, please feel free to reach out. I hope we'll have the chance to help you plan your next holiday as well.

Thank you once again for choosing KimKim and Odynovo Tours.

Warm regards,
Kelly