Kelly Lu
I love travel and am always willing to share my experience with more people. To me, travel is a way to connect with this world and challenge myself to become a better person. Being able to experience many cultures and meet new people brings me so many great memories that I can share with other people and inspire them to go out and see the beauty of this world for themselves.
What places and activities do you specialize in?
"Thailand and other Southeast Asia countries. I spend a lot of time traveling to these destinations on inspection trips. As a Sales Manager, I visit the attractions and hotels to get the latest information and meet the local guides to ensure the travelers receive great service."
How did you get involved in travel?
"One of my cousins worked as an English-speaking tour guide when I was in junior high school. At that time, I thought this was the coolest job ever! That was the beginning of my love and passion for travel. I decided to learn my English well from then on and was inspired to become an excellent tour guide."
Please share a unique travel experience you will never forget.
"My most memorable travel experience was going to Vietnam, Cambodia, and Laos during a 21-day trip 14 years ago. I fell in love with these countries then and decided to help more travelers enjoy their vacations there. It was my first inspection trip and I learned a lot. Even though I travel to these destinations a few times a year, still the first trip was so special to me."
Kelly's favorite itineraries and travel advice
Top itineraries and travel advice
Explore South Korea's cultural highlights and natural wonders on this 10-day itinerary. The adventure begins in Seoul, where you'll explore the urban culture and street food...
See the best of South Korea and Japan as you cross the two nations by car, plane, and train. Learn about culinary traditions at busy markets in Seoul and Busan, then explore...
Explore South Korea's diverse culinary traditions from cities to islands on this seven-day tour by train, car, and air, from Seoul to Busan to Udo. Learn Korean flavors and...
Family itineraries
Families with older kids seeking to combine a trip to Thailand's capital with some serious wildlife adventure will love this week-long itinerary. Base yourselves in Bangkok to...
Traveling with young kids is a breeze when you pick a great destination and a stress-free itinerary. This 10-day tour of Thailand is designed with little ones in mind and blends...
Discover culture, nature, and plenty of white-sand beaches with this 14-day family-friendly trip to Thailand. Encounter the Emerald Buddha at Bangkok's Grand Palace and glide...
Luxury itineraries
This 14-day tour showcases some of Japan's top sights, as well as a few hidden spots rarely glimpsed by tourists. Start with the futuristic neon lights of Tokyo, where you'll...
The sakura, or cherry blossom, is the national flower of Japan and a symbol of renewal. If you're lucky enough to travel to Japan during the brief blooming season (spring),...
Honeymoon itineraries
Recent trip reviews for Kelly
Our trip to Thailand
Thailand
|
Oct 12 - Oct 18, 2024
Our guide in Bangkok (Julie) was great. She gave a 100% and was well prepared and attentive. Also, our driver in Bangkok (Ont) was great! Very helpful and well mannered. My thanks to both of them and I wish them the best.
As for Phuket, we never saw or heard from our guide (Jeffory). Some young lady with a private car picked us up from the airport and had no idea about our hotel booking, etc. Jeffory needs to get his act together! I would have at least sent a welcome message and an appology if I were in his place.
Dear Shideh,
Greetings from Kelly.Thank you for taking the time to share your feedback. We're thrilled to hear that Julie and Ont provided such excellent service in Bangkok. We'll be sure to pass on your kind words to them.
However, we sincerely apologize for the experience you had in Phuket with Jeffory. We appreciate you bringing this to our attention. We will follow up on this matter to ensure our guests have a much better experience in the future.
Thank you again for your feedback, and we hope to welcome you back for another trip.
Warm regards from Asia,
Kelly
Easiest trip I ever planned thanks to Kelly !
Thailand
|
Oct 7 - Oct 15, 2024
Dear Jim,
Thank you so much for your kind words! We're thrilled to hear that your trip was so seamless and enjoyable. It's my great pleasure to assist you every step of the way and make your experience stress-free. We're also glad you enjoyed the tours with Nick and found the unique sights like the sleeping Buddha and the railroad market to be highlights of your journey. Your recommendation means the world to us, and we look forward to helping you plan future adventures in Asia. Thank you again for choosing us, and we can’t wait to assist you on your next trip 🌟.
Warm regards,
Kelly
Charming Vietnam!
Vietnam
|
Jul 26 - Aug 5, 2024
From a food perspective, after having been in two other countries prior to Vietnam that... Read more
Dear Jennifer,
Hope you have a great day.It sounds like you and your daughter had an amazing time in Vietnam. The Vespa ride and exploring the Cu Chi tunnels and Mekong river sound are also my favourite experiences. It's great that you were able to enjoy both local flavors and a bit of Western influence in the food. thank you your kindness to Mr. Leighton. Hopefully you'll have the chance to come back and explore more of Vietnam in the future.
Wish you and your family happy all the time.
Best regards from Asia,
Kelly
Exceptional Family Vacation Experience with KimKim - Special Thanks to Our Amazing Guides!
Thailand
|
Jul 29 - Aug 5, 2024
Our family used KimKim to help plan our summer vacation to Thailand, and we couldn’t be happier with the service. We would definitely use them again. I want to give a special mention to Julie, our tour guide in Bangkok. She made us feel like part of her family—always thoughtful, taking our family photos during the tours, sharing insightful information, and even providing us with snacks. We also want to recognize Toy, our tour guide in Koh Samui, who did an excellent job as well.
Dear Kathleen,
Greetings from Kelly and thank you for your kind words. We're thrilled to hear that you had a wonderful experience with KimKim and that Julie and Toy made your trip to Thailand special. We appreciate your praise and look forward to helping you plan your next vacation. Safe travels!
Best regards from Asia,
Kelly
2 week Thailand family trip
Thailand
|
Jul 9 - Jul 24, 2024
Overall the planning and tour were excellent....
Thailand
|
Jul 11 - Jul 23, 2024
Dear Giocasta,
Hope you have a great day and thank you for your detailed feedback and for choosing kimkim for your trip. We are delighted to hear that you had an excellent experience with our guides and drivers, and it is our great pleasure to do something for your husband's birthday.
We apologize for the issues with the hotels in Bangkok and Ho Chi Minh City and will take your feedback into consideration for future bookings.
We are so delighted that you have so many wonderful memories from your time in Southeast Asia. Thank you again for your kind words.
Best regards,
Kelly
Thailand & Cambodia Trip exceeded expectations
Thailand
|
Apr 7 - Apr 19, 2024
Despite the last-minute changes, you thoroughly enjoyed every activity and have enjoyable and amazing time in Japan. Your praise for each guide you encountered is wonderful to hear. Nam, Kate, Feng, Jon, Chi Chi, and Lily all contributed to making your trip memorable with their knowledge, care, and warmth. We're thrilled that the activities and guides exceeded... Read more
We had our trip to Bangkok organized with KIM...
Thailand
|
Mar 26 - Mar 30, 2024
Often being in contact before and during the trip to make sure all was going well. Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays. We can recommend Kelly from KIMKIM... Read more