Vietnam Travel Agents

Great experience overall, from A to Z (with both KimKim and our local specialist from Realistic Asia).

Before the trip:

I have to say, I was not comfortable at first because I had never heard of KimKim before and reviews on Realistic Asia were good but not numerous.
For everyone reading my review and having the same lack of comfort : get over it and book with these guys without any hesitation.

Hien was my contact since the very beginning. Great and pro-active communication, she was... read more

Great experience overall, from A to Z (with both KimKim and our local specialist from Realistic Asia).

Before the trip:

I have to say, I was not comfortable at first because I had never heard of KimKim before and reviews on Realistic Asia were good but not numerous.
For everyone reading my review and having the same lack of comfort : get over it and book with these guys without any hesitation.

Hien was my contact since the very beginning. Great and pro-active communication, she was attentive to our needs and our expectations. It took time (mainly/only because of me), but she made us a tailor-made itinerary, ticking all the boxes with transparency (i.e. what was feasible or not in the given time frame, what would be a waste of time, providing alternative solutions when necessary, ... but all that always conscious of the budget and of our constraints).
We only paid when everything was confirmed and in line with what we wanted, and then again we experienced a smooth and good process through KimKim (everything was clear and user-friendly, secured paiement, no hidden fees nor other surprises, ...).
Once validated and paid, you get all the information you need about your trip on the platform, everything centralised and easy to read/access.

We were ready for an amazing 2 week trip around Vietnam.

During the trip :

Hien and her team were fantastic throughout our journey. Very friendly and always with a bright smile, every one of them made our trip special. Very knowledgeable, they shared their passion and the love about their country/region, happy to give everything they can to increase the quality of our experience.

There are countless of aspects that I could highlight, but one of them stands out : the perfect logistics.
No waste of time, no uncertainty, everything was perfectly clear and coordinated so we can make the most of our vacation. Every step was communicating on time with the relevant level of details. Airport transfers, cars, planes, trains, but also activities, visitis, bookings, ... not a thing went wrong - Bravo Hien!

After the trip :

Hien's professionalism and follow-ups carried on until the very end (sending message to make sure we went home safely, asking unofficial feedback to keep improving services, ...).
I would highly recommend Hien and Realistic Asia if you plan a trip to Vietnam, and we will definitely reach out to her to organise our upcoming trip to Laos and Cambodia in the coming months/years.

On a side note, you may find KimKim and all these services quite pricey (and they are in fairness), but you pay for high quality services and for your peace of mind above all. Totally worth the price!

Hotel Reviews

Stellar of the Seas

quảng ninh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mekong Lodge

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Hanoi Vespa Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We enjoyed our hotels and guides very much. Every guide and driver was timely, which can be a real worry when you are traveling in a country where you don't speak the language. The hotels were nicer than we anticipated, particularly the Myst in Ho Chi Minh. The cruise in HaLong was alot of fun and worth the time it took (we only had 4 days in VietNam). The only part of our trip I wouldn't recommend was the Mekong delta trip. We felt it was took too long to reach the starting destination and lasted too long.
Otherwise, would use KimKim again to plan future trips.

The trip was great. It was easy to plan and Ashley was very prompt in making the changes we asked for. We had a few hiccups along the way which Ashley sorted out.

Highly recommend using KimKim. read more

The trip was great. It was easy to plan and Ashley was very prompt in making the changes we asked for. We had a few hiccups along the way which Ashley sorted out.

Highly recommend using KimKim.

Hotel Reviews

Apricot Hotel

Hanoi

Beautiful hotel. We had a suite with a large balcony overlooking the lake. Best hotel of our two week trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stellar of the Seas

quảng ninh

Really top notch!

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Vespa Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Vietnamese Countryside on a Ba Vi Eco Tour

Hanoi

Really great tour!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fantastic trip!! We originally planned this trip to take place in March 2020 . Obviously that did not happen and we ended up rescheduling multiple times as we waited for travel to be safe again. Huyen Nghiem and the entire team stayed in contact with us (over the course of 2.5 years!) to make sure we had the best possible support both during planning and the trip itself. We were finally able to take the trip in October 2022 and it was 100% worth the wait. Vietnam is a stunning country filled with wonderful people, delicious food, and beautiful landscapes.

We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect! read more

We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect!

Hotel Reviews

Hoang Ngan hotel

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Swan Cruise

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kim An Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi and walking street food tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi goodmorning tour - Free at your leisure in Hanoi

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport