Hien Do

Hien did a great job planning our trip. From the accommodations, guide, and transportation it was flawless. When we had to make alternate plans because of the typhoon, we did not have to worry. Hien worked behind the scenes to find a new location, accomodations, and itinerary for us. We couldn’t be more happy with our experience. We will recommend KimKim to others!

While weather interrupted our travel plans, Hien did a fantastic job to reroute us, set-up new events, and keep us safe along the way. Han and Ha Long Bay were highlights, and we rolled with the changes. Everyone we came in contact along the way (guides, drivers, etc.) was professional, well informed, and a pleasure to work with. TYVM and we will come again! Amazing!

Hein was wonderful to work with. Hue was flooded & Hoi A was as well. Hein quickly made arrangements for us to go to Denang. She found a a great hotel, guide & Driver.

Hien provided a great plan and was willing and able to accommodate our many suggestions and changes to the itinerary. We ended up with a wonderful 10 days in Vietnam, traveling from Hanoi to Ha Long Bay to Hue and Ho Chi Minh City. Our guides at each step of the way were really knowledgeable and able to explain everything in excellent English. Our hotels were all top quality and the transportation was very safe and reliable. The sites we saw were beautiful and very memorable.

One unusual thing for our trip was that we were stuck in a very significant flood 8n Hue for a few days. This caused us to need to change a lot of our plans, nd to stay extra days in Hue. Hien was a huge help, orchestrating all of these changes and ensuring that we could stay in our beautiful hotel - the Silk Path Grand Hue - for two extra nights. Without Hien we would probably have never been in such a great hotel and wouldn’t have known what do when the rain started. Having the support of Kim Kim was perfect for this situation.

Hotel Reviews

Orchid Premium Cruise

Incredible food, accommodation, and service. The crew and staff were amazing, especially the chef and manager, Bang.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silk Path Grand Hue

We were stranded here for 4 days in a major flood. The staff were fantastic and kept us feeling safe and secure in spite of a serious situation in Hue. Thank you!

Authenticity & Character

Location

Staff

Hotel nd restaurant staff took wonderful care of us under very trying circumstances.

Cleanliness & Comfort

Our room was wonderfully clean and comfortable.

Activity Reviews

VIP Fast Track Service

Vietnam

Great to have this assistance after a long flight.

Quality of Experience

Guides, Drivers and Staff

KC was great and knew the best places for us to go.

Transport

Safe and reliable b

Hanoi Sightseeing Fullday Tour with Train Track Coffee

Hanoi

Dinner at Ly Club Restaurant

Hanoi

Food was fine, but a little dull compared to the other places we ate. 100% of the other patrons were also tourists.

Ha Long Bay Scenic Plane

Vietnam

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Amazing and unique.

Hue Half Day Sightseeing

Hue

Interesting but curtailed by bad weather.

Day trip to Hoa Lu & Tam Coc (Ninh Binh)

Hanoi

It’s a long trip but really fun and interesting.

Onboarding Cruise To Lan Ha Bay (Orchid Cruise)

Ha Long Bay

One of the top activities on our trip. Bang and the staff were awesome.

Food

Some of the best food we had in Vietnam!

Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)

Ha Long Bay

Fun kayaking experience.

Hue Evening Foodie Cyclo Tour

Hue

Food

The restaurant was delicious.

Cu Chi Tunnels & Half Day City Tour

Ho Chi Minh City

Very educational. Phil was a great guide.

A O Traditional Vietnamese Culture Show with Dinner

Ho Chi Minh City

Fun and interesting albeit a bit touristy.

Our visit to Vietnam and the support getting around was absolutely excellent. The initial planning was handled so professionally that any concerns we had were immediately taken care of and then once we were on our vacation any problems we had were instantly corrected. An example of this is on the second night we were on a sleeper bus which was incredibly uncomfortable. We were scheduled to take three more nights of this form of transportation on our itinerary.
We contacted our team and alternate transportation was made immediately to us.

The guides we had for our trip were excellent. Unfortunately I am not very good at names nor writing down their Vietnamese names, needless to say we were delighted with all guides that were provided. Not only were they excellent sources of information but they made sure we were having a good time. The personnel assigned to us were a pleasure to be with. I cannot sa& lucky we were to have this service for this adventure.

My reviews are the same as my wife, Bettie Choi Mei LIm - whom I believe as already submited hers quite a while ago. I agree completely what she has written.

I’ve updated Hien as we traveled in Vietnam. She is the best support person ever!

This company says what they will do and does what they say
5 star

This group accomplished the absolute impossible. I signed up for a marathon - unwisely - that was 4 hours - 4 hours! - outside of Ho Chi Minh, along the Mekond Delta.

I spoke with Hien and she was able to find a driver from the airport to the hotel as well as a great hotel. The next day I drove with a driver - Phouk (sp?) and a guide (Phi) out to the Mekong Delta (Hau Gyang district) and they helped me get registered and pick up my race packet for the race. I would have been helpless without them.

The race itself, however, furthermore was at 3 AM the next day! 3 AM! Not to worry, the guide and the driver insisted on getting up with me that morning and driving me to the race. Extraordinary. And I was able to run and finish the race!

That afternoon, we went back to Ho Chi Minh and Phi generously put me on his motorbike and showed me the nightlife the next day - and treated me to some fabulous street food. Phi's English by the way was excellent, large vocabulary and great local knowledge. Hien's English was also very good, enabling seamless communication.

I cannot say enough good things about how well it all went and how bad it would have gone without them - - how well Hien planned the whole trip based on my specific needs, how actively she stayed in touch during the trip, and how quickly she was able to adjust if we decided to do something different. You cannot dream of better.

My heartfelt praise and gratitude to all three of them!