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Hien Do

I was born and grown in Vietnam and deeply love my country. I traveled a lot around My country is full of beautiful places and friendly people. And this inspired me to start my travel company. It started as a small family business and now it has grown and offers more destinations in Indochina.
Even after 11 years of working, I am still inspired to design the trips for our travelers offering them authentic experiences and not a standard way of exploring the country. I believe that traveling is not limited to sightseeing and always offer hands-on experience to our clients, could it be visiting the workshop and trying to make a traditional handicraft, meeting with the artist, or trying to cook a local meal. Just let me know what you like to do and I will find the perfect way to explore the country through the things you love.

What places and activities do you specialize in?

"We offer a wide range of trips from relaxing beach outbreaks to trekking in the jungles throughout the Indochina region. Our tour types include, but are not limited to:
Classic and culture tours
Family vacations
Honeymoon trips
Adventure tours
Foodie tours
Wellness
Day trips and excursions
MICE"

How did you get involved in travel?

"This idea has always been in my mind. Every trip I was making since I was a student inspired me to share this experience with others. Firstly it began as a hobby when I was advising my friends and colleagues where to go and helping them to organise their trips. And at some point, I realised that it is the business I always want to do and have established my company. It began as a small family business offering trips in Vietnam and now has grown to the well-established company organising trips throughout Indochina. "

Please share a unique travel experience you will never forget.

"Travelling is always the experience and learning something new. And my unique experience is not some special place, but about inspiration and relationships with others. During a pandemic, when the country closed its borders and all our team had a hard period of life I organised the trip to northern Vietnam for us. Thankfully the situation in Vietnam was safe and travel has been permitted inside the country. Apart from seeing breathtaking landscapes during our trekking, all our team got even more united. We had adventures, spent lovely nights talking about our lives, and we met many interesting and hospitable people. All this has inspired us to continue what we are doing whatever challenges we get. "

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Hien

Excellent multi-generation family trip to Vietnam
Vietnam | Mar 29 - Apr 7, 2024

Jessica
Jessica F.
San Jose, CA | Reviewed on Apr 10, 2024
We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and...
Read more

We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and helpful! She was so informative. She also responded right away with a couple confusing things that happened in the country.
Our guides were great! We particularly enjoyed our day with Susan in Bana Hills, and our time with Coung in Hanoi. Both were friendly, easygoing, accommodating, pleasant and fun!
The hotels were great and Hien chose rooms that were perfect for our family unit, always selecting adjoining or combined rooms for us and our young children. The hotels were also very posh, much nicer than anything we could afford at home. We felt like celebrities.
The cruise Hien chose for our family in Halong Bay was also great, and the kids really enjoyed the activities.
Overall, I would highly recommend Hien and Realistic Asia. We will certainly choose them again if we have another chance to do so!

Hotel Reviews
Somerset Chancellor Court Ho Chi Minh City

The hotel had everything we needed for our stay in Ho Chi Minh City. I particularly appreciated the large fresh water container they put in our room so that we could refill our water bottles. It was conveniently located and had a very nice pool that was heated. We swam in the pool every day that we were there! The breakfast was also great, and included several options to order as well as a small buffet. The service was polite and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Sands Oceanfront Danang Hotel

This might be the nicest hotel I have ever stayed at. It was so beautiful and luxurious. The staff were polite and warm! The staff at the front door walked us across the street from the door of the hotel to the beach so that we didn't have to brave the traffic patterns alone, and they noticed us trying to get back and came to rescue us from the other side of the road when we needed to return! This was above and beyond any expectations that I have of service. Additionally, the rooftop bar and pool were extremely luxurious and posh. We didn't get a chance to swim because we had already been to the beach, but the view was spectacular. The breakfast was probably the best breakfast I have ever had at a hotel. It was an extensive buffet and every single thing was delicious. It was aided by the fact that you could see the entire 180 degree view of the beach including the giant Buddha statue from the restaurant. We also had dinner in the restaurant and it was a delicious and fabulous meal. All in all, I will remember this hotel forever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

This hotel had a beautiful colonial feel to it. The decor was beautiful, service was great, and room was excellent. The rooftop bar is like a nightclub and has fabulous wrought iron work that makes it look like a bridge. It was fun to have drinks up there and look at the city view. Our room was a suite, with two bedrooms, which worked great for us and the kids. The only down side was the lack of a pool.

Authenticity & Character
Location
Right in old town Hanoi.
Staff
Cleanliness & Comfort
Halong Capella Cruise
Halong

We had a one night cruise in Halong Bay with Capella. Our cruise director was Tom, Cruise director, which was cute! This cruise was very elegant. The decor and rooms all had that old world charm and were spotless and modern. We had three kids with us age 9, 11, and 14, and this was a great choice for our family. The activities the first day included kayaking, swimming, going down a giant slide into the ocean, and a cooking demonstration with participation from the audience. My kids took advantage of all the activities and had a great time. The second day we went on a short row boat ride through a cave. This was a good activity for the one elder in our party and we all enjoyed it. I think this cruise is a good choice for families with kids and most of the families on the cruise had kids in late elementary school through teen years. The accommodations were top notch and the activities were very fun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

Excellent hotel with beautiful decor. We liked the breakfast a lot and the pool was nice. Great location in the middle of old Hanoi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa

Beautiful hotel on the banks of the river. Breakfast was lovely, the pool was lovely and the rooms were decorated in a very luxurious way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay

Out of all the activities that we did, this one was not particularly memorable. The cave was tiny. Halong bay in general was amazing and the boat driver was great, but the actual activity didn't add much to our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private day trip to Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Private day trip to Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Vietnam

We had a very memorable and fantastic day visiting Ninh Binh. Our guide, Cuong, was friendly, warm and informative. We enjoyed our time with him. We all enjoyed climbing the 550 steps to the top of the lookout, and my son and husband actually went up both peaks. We have some great pictures. The boat ride was also very memorable. It was so interesting how the boat drivers rowed with their feet. Our boats stopped and we walked up another 87 steps for a view of the rice fields. This was amazing and beautiful. Definitely recommend this excursion!

Quality of Experience
Food
The included lunch was fabulous! We all enjoyed the regional food and drinks.
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

We had a great time in Frog Lagoon. Our ship was fabulous, and we parked in Frog Lagoon for kayaking, swimming and using a giant inflatable slide. These were great activities for our family, which includes three kids between the ages of 9-14. They all loved the activities and the location. I highly recommend this excursion.

Quality of Experience
Day trip to Bana Hills
Day trip to Bana Hills
Vietnam

We had a lovely day trip with Susan, our guide. She was very knowledgeable, friendly and enjoyable to be around. She picked us up in Hoian and dropped us at Danang in the late afternoon. During the day, she took us up to Bana Hills and guided us to the Golden Hands Bridge, the gardens and on a couple rides at the amusement park. We were pretty exhausted after that and opted to return to Danang to take advantage of the beach, which was fabulous. Thanks Susan for your help and flexibility in accommodating the needs of our family!

Quality of Experience
Food
We ate at a buffet at Bana Hills that was German themed, but mostly included Vietnamese food. Everything was very tasty!
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

James was our guide for our half day in Hoi An. Hoi An is beautiful and the old town is so quaint. First, we stopped for Bunmi, and really enjoyed the sandwiches. Then we toured around the old quarter, which has so much charm! James was very knowledgeable and is a local, so he knew many shopkeepers and sellers. He was flexible to meet the needs of our family and deposited us at our hotel. I didn't get enough of the old town, so I went back out to shop at the cute stores while my husband and kids went swimming at the hotel. I felt very safe and comfortable in this area, even as a foreign woman walking around by myself. I wish I had had a little more time in this area, it was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 11, 2024

Dear Jessica,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday with your family!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. I will pass your kind word to the whole team that you met in the trip.
It’s such a great honor to be a small part in your trip to the homeland. You are such a great customer , thank you again for choosing our company and we hope to see you again!
From Vietnam with love,
Hien

Wonderful 9 day tour of Vietnam
Vietnam | Mar 22 - Mar 30, 2024

J
John S.
Chicago, IL | Reviewed on Apr 01, 2024
My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long... Read more

My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long Bay. Hotels and food met our requested levels. We couldn’t have asked for more for our first trip through Vietnam.

Hotel Reviews
La Sinfonía Majesty Hotel and Spa

Stayed 3 nights as part of a Vietnam tour. Staff was friendly and helpful. Breakfast was included in our stay and was delicious. Hotel was clean and centrally located in the historic district close to restaurants and the local street scene.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite of the Seas

Rooms were spacious, crew was very attentive, and food was awesome. We had a two day , one night cruise which was a bit rushed but fit our schedule.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue

Stayed here two nights in Hue as part of a 9 day Vietnam tour. Hotel was beautiful, centrally located, and clean. Staff was very helpful and buffet breakfast was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravelle Saigon

Stayed here two nights. Located in district 1, the hotel is right in the middle of downtown and close to restaurants and many historical attractions. Rooms were clean and comfortable and staff was very attentive and helpful. Breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi fullday city tour and Water Puppet show
Hanoi fullday city tour and Water Puppet show
Hanoi

Our tour guide was very informative. Loved the cultural museum. The water puppet show was unique but hard to follow the story.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Tour was about 90 minute drive from downtown hotel. Guide was very knowledgable. Tour was very informative about the history of the VC tunnels.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

This was a walking tour leaving from our hotel in the historic district. Some of the stops were better than others. Loved the rice noodle dishes. We stopped at a food stall in a dark alley that served fried fish in broth. While we are very comfortable with street food, this stop on the tour was a little uncomfortable even for us in terms of cleanliness and quality. Bahn Mi stop was also a little disappointing as it was a vegetable sandwich instead of pate or other protein.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Hue Citadel City Tour Full Day
Exploring Hue Citadel City Tour Full Day
Hue

Loved the historical aspects of the Hue tour. Our guide was very informative. Visited two emperor burial sites which were very different but both very impressive. Had a great set menu lunch inside the citadel. The tour of the imperial palace was great. The food market tour is underwhelming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Ho Chi Minh city  Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

We enjoyed our half day tour of Ho Chi Minh City. Loved the history of the old post office, the Presidential Palace, and Ho Chi Minh memorial. Our guide brought all the historical sights to life with his detailed descriptions and ability to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding Elite of the Seas Cruise (2D1N)
Onboarding Elite of the Seas Cruise (2D1N)
Ha Long Bay

This cruise was top notch. Ships rooms were spacious, clean and comfortable. Staff was friendly and helpful. Food was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A O Traditional Vietnamese Culture Show with Dinner
A O Traditional Vietnamese Culture Show with Dinner
Ho Chi Minh City

We loved this show. We didn’t know what to expect. It was more like a culturally based acrobatic show. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Ha Long Bay

Uniting from the cruise ship. A small boat took us from the cruise ship to a platform where we got on a 6 person raft with a local lady rowing the boat to the caves. Relaxing ride with beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 02, 2024

Dear John,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam with your family.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards,
Hien

Hien was our trip organizer and she is very p...
Vietnam | Mar 10 - Mar 25, 2024

Brian
Brian C.
Canada | Reviewed on Mar 27, 2024
Hien was our trip organizer and she is very patient and accommodating. During the planning stages of the trip she amended our itinerary many times until we were completely satisfied. She also checked in with us several times during our trip to make sure everything was going well.
The selected accommodations were better than expected, the drivers were polite, professional and reliable and our guides were friendly, informative and very passionate about Vietnam.
All in all a great experience!...
Read more

Hien was our trip organizer and she is very patient and accommodating. During the planning stages of the trip she amended our itinerary many times until we were completely satisfied. She also checked in with us several times during our trip to make sure everything was going well.
The selected accommodations were better than expected, the drivers were polite, professional and reliable and our guides were friendly, informative and very passionate about Vietnam.
All in all a great experience! We will definitely use Realistic Asia for our future travel plans.
Brian

Hotel Reviews
Au Lac Charner Hotel

Great value! Perfect location, friendly staff and wonderful buffet breakfast.

Authenticity & Character
Location
Very convenient location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa

Great location, comfortable, clean and very pleasant staff. Our room faced the river and this had many positives but one major negative. The negative was that the room was adjacent to the lobby and elevators so it could be noisy at times.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleanliness was immaculate, however our room was too close to the lobby and could be noisy at times.
Eldora Hue
Hue

This is a truly authentic and stylish hotel. Great ambiance! The indoor pool area is wonderful with steam bath and sauna rooms close by. One caution is that the hot water taps in the room can be very hot!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung

Very nice hotel in an excellent location in the heart of the old city. There are a total of three sister hotels in the immediate area however the La Siesta Classic Hang Thung is the only one with a pool. We stayed a total of three nights and would have stayed for a fourth, but instead we were upgraded to the La Siesta Premium in a Penthouse Suite! What a treat! Wonderful hotels and amazing staff.

Authenticity & Character
Location
Staff
Such nice friendly staff!
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

A unique boutique hotel in a great location. Wonderful staff! A very nice embroidery shop in the hotel with well priced selection of products.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nostalgia Cruises Ha Long

A truly wonderful experience. We booked the King suite and it was roomy with a large private balcony. This vessel is not as large as some of the others but that means a smaller group of guests. Excellent, friendly staff attend to all your needs. A good selection of activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 05, 2024

Dear Brian,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
With my very best regards,
Hien

Trip to Vietnam and Cambodia
Vietnam | Feb 15 - Mar 9, 2024

Jackie
Jackie M.
Canada | Reviewed on Mar 23, 2024
Guides: The guides on our trip were all good, but our favourites were Victor Tran (Hanoi, Pu Luong, and Ninh Binh) and Wibol (Siem Reap). Victor was very accommodating to our interests and took many photos for us, took care of all payments during our tours and we felt generally very well taken care of. He had a cup of ginger honey lemon tea made for my husband one morning when he was feeling unwell.
Chanh Cao - accompanied us from Hue to Hoi An via Danang - he gave us so much information...
Read more

Guides: The guides on our trip were all good, but our favourites were Victor Tran (Hanoi, Pu Luong, and Ninh Binh) and Wibol (Siem Reap). Victor was very accommodating to our interests and took many photos for us, took care of all payments during our tours and we felt generally very well taken care of. He had a cup of ginger honey lemon tea made for my husband one morning when he was feeling unwell.
Chanh Cao - accompanied us from Hue to Hoi An via Danang - he gave us so much information and was an excellent guide, albeit for a short time

Hotels: I will rank each hotel below:
Hanoi - San Boutique hotel - 3.5* - a quaint hotel with very nice staff; the room was small and bathroom was okay, but shower was a bit dirty as there was a blind in the shower; hotel was feeling a bit dated; breakfast buffet and service were excellent and the rooftop breakfast area was lovely.

Pu Luong - Pu Luong Eco Garden - 4.5* - I would give it 5* except for the first night in room 101. The room had a strong moldy smell throughout and the bathroom tiles smelled of urine. The room was very ‘wet’ in the morning, as the windows were completely covered in moisture. There was mold on some of the wood furniture legs. We were moved to a villa for our next two nights which was lovely. Again, an issue with moisture in the bathroom, but otherwise it was great. The restaurant was very nice and the breakfast was good. The main desk staff and manager, Mr. ?… I would HIGHLY recommend this hotel for its beautiful setting and lovely villas.

Ninh Binh - Le CLos Du Fil - 4.5* - absolutely lovely hotel; great attention to detail; rooms were a good size, bed and bedding very comfortable; lovely robes, slippers and linen touches throughout the room. Blow dryer not attached to the wall was a bonus. Very nice breakfast buffet and dining area. Staff were professional and excellent location. Spa was a bit disorganized and think they recruited people who work in the massage parlours on the street to come for our appointments. Massage was fine. Bikes may need to be updated as some were in disrepair. I would recommend this hotel, however better maintenance is required to keep the hotel in good condition.

Stellar of the Seas - 4.5* our room was on second floor and was very nice. Very clean and lovely amenities, such as robes and a nice tub, shower combo. The boat was very nice and we enjoyed the small size with only 40 people plus staff. Food was excellent and breakfast buffet was also very nice. BBQ one night on the deck was a lot of fun and food very good.

Hue - Rosaleen Boutique Hotel - 2* - this was the worst hotel of our trip. The room was dirty , especially the bathroom area. There was a moldy smell - our friends’ room didn’t have this odor. Hien was good about communicating with the hotel, but aside from adding a room freshener and ‘cleaning’ it more thoroughly, it was still not a nice stay. The photos on the website are deceiving. I would NOT recommend this hotel. The breakfast in the adjacent building was very nice in a nice setting. I will send photos separately.

Hoi An - Cozy A Boutique Hotel - 5* - this was by far the best hotel we stayed at. Every detail was very high quality and the staff were exceptional. The room was well appointed with robes and slippers, a blow dryer that wasn’t attached to the wall. The breakfast and dining area was bright and clean and the food was excellent. The pool area was inviting and there were lots of areas to sit and relax. The bicycles were in new condition and easy to obtain for use. The location was perfect, a nice walk to the busy area, but a bit outside of the area so quieter. I would HIGHLY recommend this hotel.

Ho Chi Minh City - Blue Diamond Luxury Hotel - 3* - Our first room was dark and dreary and the furniture and walls banged up; an update is needed; the second ‘upgraded’ room was on a higher floor, but was tiny with a smaller bed (not King sized) and the bathroom was terrible - a big tub, but a tiny shower with a huge shower head and no room to move, the area shared with the toilet. The bathroom was difficult to use with two people. There was no hot water in the shower. It was generally cleaner than Rosaleen. I wouldn’t recommend this hotel.

Siem Reap - Royal Crown Hotel - 4* - originally we were put in a double deluxe room, and were supposed to be upgraded. We checked and they hadn’t upgraded us (they did upgrade our friends, and we checked in together, so not sure why they got this wrong). The room in the old part of the hotel faced another wall and was dark and a big depressing. The new upgraded room was great, and was in the NEW part of the hotel, overlooking the pool and facing the street. The room was very spacious as was the bathroom. There were robes.

Phnom Penh - LCS Hotel - 3.5* - thankfully we were in an ‘upgraded’ room. The bathroom had an awkward design and the shower flooded the entire tub surround and floor area; we didn’t have enough towels to dry it all up. The room was very comfortable and spacious and clean. The decor in the hotel was dated and some updating had likely happened. The rooftop pool was very nice and the breakfast buffet was fine - excellent coffee. I probably wouldn’t return to this hotel.

Tours:
Hanoi - everything was great. The only thing I would omit was the visit to the art gallery, as we felt like we had to purchase something, and feel that we overpaid for what we got as we say examples of it for the remainder of the trip.
Pu Luong - absolutely loved this part of Vietnam. We loved the rural nature of the area, the rice paddies, hikes and visit to a local school
Ninh Binh - enjoyed the boat tour through the caves and Victor suggested we see Trang An at the time of year that we were visiting, rather than Tam Loc, which is better to view in the autumn. Victor helped us to have a nice experience in this area.
Stellar of the Seas - a nice break in our busy itinerary. We were sad to see the garbage in Halong Bay. Our butler Eric was excellent. The staff was great. Cat Ba Island was our main tour and it was interesting to visit. This was a tour with a larger group.
Hue - enjoyed the architecture of the citadel and the mausoleums; while it was interesting to see how incense is made, we purchased some and it just smells like smoke unfortunately. Not sure how much of this is influenced by the hotel we stayed in, but if I were eliminating a city, it would be Hue.
Hoi An - loved Hoi An - it was nice to have some unstructured time. Visiting the silk factory was interesting. We loved wandering the streets, shopping for custom clothing and local wares. Dining and rooftop patios were great. A very busy city, so glad we had a hotel a little outside of the main area. Riding bikes on a couple of occasions was a lot of fun, especially to An Bang beach. We went to a performance of Teh Dar at the Lune Theatre which was spectacular and I would highly recommend.
Ho Chi Minh City - loved our Vespa food tour - very professional staff and we felt very safe - guide Jason was really good and he made us small souvenir photo books as well as taking and sharing many photos from our night.
Mekong Delta - we were a bit disappointed by how touristy this part of our tour was. The bicycles available were in ill repair, so only two of us could ride.
Siem Reap - Angkor Wat and other temples - great tours - Wibol took lots of fun videos of our experiences.
Ate in an excellent restaurant one night called Haven which is committed to helping local youth to become trained in the hospitality industry - a story I recommend you become familiar with.
Kulen Mountain - enjoyed the rural nature of this tour. Visiting a school in Chan Sa was a highlight. Our local tour guide for this part of the day was excellent. We did need to tip throughout the day, and fortunately we had enough money in the correct amounts to be able to do so. Perhaps let people know to bring money for tipping. On other tours, our guides took care of all of this for us. Could have omitted the ox cart ride.
Tonle Sap Lake - very interesting - shocking to see so much garbage
Phnom Penh - very emotional and moving experience seeing S-21 and Choeung Ed Genocide Centre/Killing Fields - a must see
Overall, an amazing trip!! So memorable. Thank you Hien and the Kim Kim (Realistic Asia) team

Hotel Reviews
San Boutique Hotel Hanoi

A small boutique hotel. Room was comfortable and clean with a small terrace. Breakfast area was lovely with a big balcony. Staff was friendly and helpful.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Pu Luong Eco Garden

We stayed in a villa which was lovely and spacious. The bed and linens were comfortable and clean. The bathroom was huge and worked very well for two people. Unfortunately for our first night, we had originally been put in a first floor room that had a strong smell of mold and was very damp. The bathroom also had a very off-putting odor. The staff was great at accommodating our request to move the next day, with the help of our guide. The breakfast was lovely and the dining room had an outdoor terrace which was great for taking in the beautiful view and sounds of the morning. Excellent staff and management team.

Authenticity & Character
Lush and green setting with breathtaking view
Location
Remote but such a nice break from the busy city - gorgeous views and close to hiking, caves and rice paddies
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Such a quaint and beautiful hotel. The room was very clean and the linens and decor were all high quality. The linen and embroidered touches everywhere were very special, from the hair dryer bag, to the pillows and wall art. The bathroom was small, but functional. Even the hallways were lovely and inviting! The breakfast area was very nice as it was adjacent to the pool. The small embroidery shop had the most beautiful linen pieces, art and smocked and embroidered girls’ dresses, I had to buy one, even though I don’t have grandchildren yet! They also had beautiful pillow cover and pyjamas. The staff was professional and very friendly and helpful. Loved the quiet location, but walking distance to everything. Perhaps some of the bicycles could be upgraded or replaced. Highly recommend this hotel.

Authenticity & Character
Every detail was perfect
Location
Quiet, close to the main square
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

Lovely room on second(top) floor. Quite spacious for a small ship. The bathroom was spacious and worked well for two people. We liked the size of the boat as it only had 20 rooms, so a nice break from all the tourist spots we had been visiting. The amenities on the ship were a bit tired. The putting area was a fun activity and was very good; however the workout equipment was in rough shape. Perhaps investing in some new fitness equipment would be good; although most people only stay on the ship for one night, for those who want a light workout, it would be nice to have better equipment. The staff was outstanding!! For those who want to go on Ha Long Bay tour, I would definitely recommend Stellar or its sister ship Elite of the Sea (a much larger boat), because some of the other ships we say looked quite tired and in need of some updating and repair.

Authenticity & Character
Location
Ha Long Bay was beautiful; however we were quite surprised by the amount of garbage in the bay. Also a lot of other boats.
Staff
Cleanliness & Comfort
Rosaleen Boutique Hotel
Hue

Unfortunately I would not recommend this hotel, at least not the room that we stayed in. Our room had a moldy smell and was dirty and needed a deep cleaning. The bathroom was very dirty and in disrepair. Fortunately we were only there two nights, as they were unable to move us to a different room. In fairness, our friends’ room was better, no smell, although they also said the bathroom wasn’t very clean. They were on the opposite side of the hotel, so maybe that made a difference. The hotel staff did an extra cleaning of the room and added an air freshener which helped with the smell. They also gave us vouchers for free coffees at the coffee shop next door. I don’t remember the room number, but this room needs some attention. Otherwise the hotel was good. The breakfast area in the adjacent building was a lovely and bright and the food was very good. The location was excellent and close to the action. The staff was very friendly and accommodating. I would rate the room as a 2.5 and the hotel as a 3.5, overall as they did what they could to help us with the problem with our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom needs a very deep cleaning or a renovation. Walls need to be cleaned or painted. Mold smell needs to be addressed. Overall improvements needed.
Cozy An Boutique Hotel Hoian
Hoi An

Absolutely LOVED this hotel. Everything about it was perfect. It is a new hotel and a lot of attention was paid to the details in the design and management. The room was beautiful and spacious, and very cozy as the name implies. The bathroom was a very good design and layout with a lovely bathtub, although we didn’t use it. The main areas of the hotel were inviting and there were lots of places to sit and relax in the bar area and pool side. The staff was excellent - professional and helpful. The location was great as it was off the beaten track, but within walking distance to the market and restaurants. We had easy access to very nice bicycles and we could safely ride around the area and to the beach. I will highly recommend this hotel to friends who visit Hoi An.

Authenticity & Character
The decor reflected the city - lantern decor, silky robes, local artisan art in the dining area.
Location
Staff
Very helpful when arranging tuktuk’s or setting up bikes
Cleanliness & Comfort
High quality linens and comfortable bed. Clean throughout - bathroom very clean, and shower well designed with a door, unlike many hotels on our tour
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 27, 2024

Dear Jackie,
Thank you for taking the time to share your detailed experience in Vietnam and Cambodia with us! We’re over the moon to hear that you’re happy about your holiday!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
From Vietnam with love
Hien

A special shoutout must be made to Hien, our ...
Vietnam | Feb 28 - Mar 16, 2024

Susan
Susan R.
Canada | Reviewed on Mar 17, 2024
A special shoutout must be made to Hien, our agent. We cannot say enough about her! She organized a beautiful trip for us in Vietnam with drivers and guides starting in Hanoi and ending in Ho Chi Min City. Various activities were organized in every destination which really gave us the feel of local culture and customs such as cooking activities, bicycle riding and meeting local people. It added immeasurably to the experience. Everything worked like clockwork. The hotels were 5 star all the... Read more

A special shoutout must be made to Hien, our agent. We cannot say enough about her! She organized a beautiful trip for us in Vietnam with drivers and guides starting in Hanoi and ending in Ho Chi Min City. Various activities were organized in every destination which really gave us the feel of local culture and customs such as cooking activities, bicycle riding and meeting local people. It added immeasurably to the experience. Everything worked like clockwork. The hotels were 5 star all the way. Hien was available at all times to answer all our questions. When we had to leave early due to a family emergency she changed all the flights immediately and made the process very smooth. We cannot say enough about her excellent planning, efficiency and personal attention. She made our trip a memorable one in every way! Thank you Hien!

Hotel Reviews
Silk Path Grand Sapa
Lao Cai

Absolutely glorious hotel! 10 star!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung

Beautiful modern hotel in old Hanoi. Nguyen Ha at the front desk was extremely helpful which was much appreciated. Christina, a waitress in the restaurant, was charming and sweet, and the staff in general were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

Wow, what to say about this place? Fabulous location in a gorgeous garden setting with bungalows set in the property. Everything was 5 star including the wonderful staff.

Authenticity & Character
Location
Staff
Everyone was friendly and welcoming. The women who did the massages were outstanding!
Cleanliness & Comfort
Elite of the Seas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pilgrimage Village Hue
Hue

Gorgeous hotel in a fabulous garden setting. Excellent services, wonderful staff, particularly Nguyen Thanh, one of the managers, and Claudia the Maître D’hôtel. A big commendation to them for their warmth and kindness during a family emergency.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 24, 2024

Dear Susan & Peter,
Thank you for your kind words and thorough feedback! It warms my heart to that you had a great and memorable trip to my homeland with our team.
We’re very grateful for travelers like you and hope to see you and Peter again.
Best wishes!
Hien

Loved everything about our Vietnam/Cambodia trip
Vietnam | Feb 15 - Mar 9, 2024

Mary
Mary F.
Canada | Reviewed on Mar 17, 2024
We have never booked a trip like this with a travel agency before and I have to say it was an amazing experience. We were thrilled to find out KIMKIM operates in other places around the world. The attention to detail and quick responses by our travel agent Hien before and during the trip made us feel totally at ease. All our guides were so knowledgable, had a good command of English and were eager to have us get the most out of each excursion. However Victor in Vietnam and Wibol in Siem Reap... Read more

We have never booked a trip like this with a travel agency before and I have to say it was an amazing experience. We were thrilled to find out KIMKIM operates in other places around the world. The attention to detail and quick responses by our travel agent Hien before and during the trip made us feel totally at ease. All our guides were so knowledgable, had a good command of English and were eager to have us get the most out of each excursion. However Victor in Vietnam and Wibol in Siem Reap went the "extra mile" for us. Although it is hard to pick our favourite excursions the top three would be our time in Pu Long Nature Reserve, Tam Coc river tour and the Vespa Food tour in Ho Chi Min City.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 20, 2024

Dear Mary,
We are very thrilled to hear that you enjoyed your holiday in Vietnam & Cambodia.
Thanks for your kind words about me and our guides. I'll pass the review on to the team and I'm sure they will really appreciate it too!
Thank you again for trusting our company and kimkim, and hope you will visit us again for Thailand trip for example ;)
My very best from Hanoi <3
Hien

26 days in Vietnam and Cambodia
Vietnam | Feb 17 - Mar 12, 2024

Diane
Diane B.
Canada | Reviewed on Mar 15, 2024
Our trip to Vietnam and Cambodia was an incredibly memorable experience. Hien, our travel specialist at Realistic Asia, was key to the success and enjoyment of our holiday. Hien helped us to plan a well organized and logical 26 day itinerary according to our travel preferences. She always responded promptly to any questions or requests, and anticipated our needs in a timely manner (e.g. providing e-visa links and reviewing our documentation). The recommended tours provided insights into... Read more

Our trip to Vietnam and Cambodia was an incredibly memorable experience. Hien, our travel specialist at Realistic Asia, was key to the success and enjoyment of our holiday. Hien helped us to plan a well organized and logical 26 day itinerary according to our travel preferences. She always responded promptly to any questions or requests, and anticipated our needs in a timely manner (e.g. providing e-visa links and reviewing our documentation). The recommended tours provided insights into Vietnamese and Cambodian history, culture, food, and way of life. We spent several days exploring northern Vietnam with our guide Junjun and driver Hie in northern Vietnam. Hie kept his van spotless and drove with our safety in mind. Junjun is a wonderfully kind soul who shared his knowledge and the beauty of Northern Vietnam’s landscape and people. Our favourite day was spent walking through the Thai villages and trails, and past the villagers planting rice in the fields. Such an experience we will never forget. Our guide in Siem Reap, Vesarey, was equally incredible. He offered his extensive knowledge on the history and significance of the temples of Angkor Wat, and tirelessly answered our never ending questions about life in Cambodia. We particularly enjoyed the mountain bike tour of Angkor Wat. Our driver Souvann was always prompt and courteous, and ensured we were topped up with cold water on those hot days.
But perhaps of the things we loved most about our experience was the warmth and kindness of both the Vietnamese and Cambodian people. This should not be underestimated. We would certainly consider a return in the future to explore new areas and we would absolutely request Hien!

Hotel Reviews
Stellar of the Seas
quảng ninh
Authenticity & Character
Location
Lan Ha Bay is less busy than Halong Bay
Staff
So hard working to meet your every need. Loved the people.
Cleanliness & Comfort
Spotless
Blue Diamond Luxury Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Lion Kings Hotel & Resort
Authenticity & Character
Location
About 2 km from the Tam Coc town centre where most restaurants are located. Need to taxi. The walk back at night is fairly dark. Bikes are available as well.
Staff
Cleanliness & Comfort
Great bathroom. Room was a bit small for 3 nights.
Angkor Aurora
Authenticity & Character
Location
Easy walk to many local restaurants.
Staff
So respectful and polite. Such warm hearted people!
Cleanliness & Comfort
Very nice pool. Room was super quiet and spacious. Beds were very comfy. Super clean!
Silkotel Hoi An
Hoi An

Great buffet breakfast. Two pools!

Authenticity & Character
Location
Easy and short walk to the old town and pedestrian area. Bikes available too.
Staff
Staff were very helpful and kind. Loved Quyen. Always smiling!
Cleanliness & Comfort
Very comfortable room. Super clean. Quiet.
Rosaleen Boutique Hotel
Hue
Authenticity & Character
Location
Right in the heart of it! Lots of restaurants and entertainment here.
Staff
Cleanliness & Comfort
The room was quiet even though there was music playing from a nearby bar.
TK123 Hanoi Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was quite spacious and very clean. The bed was on the firm side.
Pu Luong Eco Garden

Loved the location in the jungle with spectacular views of the surrounding mountains. A beautiful retreat. Wonderful staff.

Authenticity & Character
Location
Secluded and beautiful scenery.
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 16, 2024

Dear Diane & Bob,

I am thrilled to read that you enjoyed your time in Vietnam and Cambodia and that I was able to be part of your memorable vacation!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. I will pass on your kind words to the whole team that you met during the trip.
Thank you again for choosing our company and we hope to see you again!

From Vietnam with love ,
Hien

Hien helped us plan an epic SE Asia adventure...
Vietnam | Feb 26 - Mar 13, 2024

Stacy
Stacy C.
Minneapolis, MN | Reviewed on Mar 15, 2024

Hien helped us plan an epic SE Asia adventure. Throughout the planning process she had helpful suggestions and recommendations for unique tours based on our interests. All of the hotels recommended were excellent. The communication throughout our trip was prompt and she alerted us right away with any changes. This was the first time using a service like Kim Kim to plan our trip and having everything taken care of truly helped us enjoy our vacation to the fullest without having to worry about logistics. Thank you again Hien for everything!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 16, 2024

Dear Stacy,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!

Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!
From Vietnam with love,
Hien

Culinary Adventure in Vietnam and Cambodia
Vietnam | Feb 27 - Mar 7, 2024

Jason
Jason R.
Skokie, IL | Reviewed on Mar 13, 2024
Hien from Realistic Asia helped my wife and I plan the trip of a lifetime to Vietnam and Cambodia. This was our first trip to Southeast Asia and we were blown away by the experience. Although we had limited time for our trip - only 10 days - Hien helped us make the most of it. We appreciated the amount of flexibility planning our trip and felt like the trip was personalized just for us. My wife and I love to immerse ourselves in the local life and culture of different places, and this trip... Read more

Hien from Realistic Asia helped my wife and I plan the trip of a lifetime to Vietnam and Cambodia. This was our first trip to Southeast Asia and we were blown away by the experience. Although we had limited time for our trip - only 10 days - Hien helped us make the most of it.

We appreciated the amount of flexibility planning our trip and felt like the trip was personalized just for us. My wife and I love to immerse ourselves in the local life and culture of different places, and this trip checked all of those boxes. All of our tour guides were fantastic. Linh from Saigon Food Tour was amazing whisking my wife from spot to spot through traffic on her scooter. Linh and Hao also surprised me with a special birthday BBQ dinner. Highly recommended way to start off the trip!

David from Hanoi Food Tour and Sen Soeu - our local guide in Siem Reap - also gave us very personalized and intimate tastes of the sites and food. In fact, we returned to the same Pho spot in Hanoi 3 times! We also loved the overnight cruise in Halong Bay! This taste of luxury on a smaller cruise ship was exactly what we were after. And words cannot really describe the incredible temples of Angkor Wat! While some of the sites were busy with other tourists, we always felt like we had one-on-one attention during our various private tours.

I would highly recommend Realistic Asia if you're looking for a personalized, luxury adventure to Southeast Asia on a reasonable budget. While we didn't have time to do everything on our list, we feel like the tours Hien helped us arrange and the food was top-notch! I should also mention the hotel accommodations and locations were just right.

We only wish we had more time and cannot wait to return to Vietnam for our next culinary adventure. (And we may consider a slightly cooler time of year to revisit Cambodia.) This trip was the perfect taste of both countries, and now we are hungry for more!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 14, 2024

Dear Jason,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
With my best regards,
Hien

Memorable Vietnam
Vietnam | Feb 17 - Mar 3, 2024

L
Laura E.
San Diego, CA | Reviewed on Mar 10, 2024
One of our guides Mr. Hiu (I don’t know the correct spelling) in Saigon was the best guide along with Lu from Sapa. The most memorable places were Cu Chi Tunnels, Mekong Delta (with Hiu) and Motorbike food tour in Saigon, the drivers were super nice, knowledgeable, skilled and with very good English; In Hanoi is highly recommended to visit Ho Chi Minh mausoleum, the train rail cafes, the Temple of Literature and take the overnight train to Sapa on the Chapa Express which was also an... Read more

One of our guides Mr. Hiu (I don’t know the correct spelling) in Saigon was the best guide along with Lu from Sapa. The most memorable places were Cu Chi Tunnels, Mekong Delta (with Hiu) and Motorbike food tour in Saigon, the drivers were super nice, knowledgeable, skilled and with very good English; In Hanoi is highly recommended to visit Ho Chi Minh mausoleum, the train rail cafes, the Temple of Literature and take the overnight train to Sapa on the Chapa Express which was also an interesting trip. We enjoyed trekking the rice terraces and bamboo forest; as well as Cat Cat Village. In general Vietnam is a must visit country.

Hotel Reviews
Silverland Mây Hotel

Excellent location with very good breakfast and good appetizers at tea time. The only downside is that the pool is cold and they do not have a jacuzzi.

Authenticity & Character
The hotel decor and local food
Location
Very close to all the main attractions in Saigon
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

The hotel has very nice pools, gardens, restaurants and bar. All amenities were very accesible. About 1 mile from downtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chapa Express Train

What an experience.

Authenticity & Character
Very cozy and romantic cabins
Staff
Cleanliness & Comfort
Cleaner and best maintained restrooms
Local homestay
Sapa

Good food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was clean. The mattresses need replacement and some of the sheets were ripped. The rooms need heaters, they only have the electric blanket but the room was cold.
Silk Path Grand Sapa
Lao Cai

This hotel exceeded my expectations. The size and water temperature of the pool was excellent; as well as the garden terraces. The bed was very comfortable and beautiful garden view from our terrace. The restaurants had delicious food. Definitely the best Hotel in Sapa!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peridot Grand Luxury Boutique Hotel
Hanoi

This hotel is in the Old Quarter with all the traditional life of Hanoi. The hotel has a very nice Spa with an amazing interior jacuzzi; a very nice rooftop bar with nice views of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dora Cruise

Super size rooms to be on a small cruise with a very nice bathroom with tub. The crew is very well organized and very attentive to detail.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 11, 2024

Dear Laura,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!

Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
I will pass on your kind words to the whole team that you met during the trip.
Thank you again for choosing our company and we hope to see you again!
From Vietnam with love.
Hien