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Hien Do

I was born and grown in Vietnam and deeply love my country. I traveled a lot around My country is full of beautiful places and friendly people. And this inspired me to start my travel company. It started as a small family business and now it has grown and offers more destinations in Indochina.
Even after 11 years of working, I am still inspired to design the trips for our travelers offering them authentic experiences and not a standard way of exploring the country. I believe that traveling is not limited to sightseeing and always offer hands-on experience to our clients, could it be visiting the workshop and trying to make a traditional handicraft, meeting with the artist, or trying to cook a local meal. Just let me know what you like to do and I will find the perfect way to explore the country through the things you love.

What places and activities do you specialize in?

"We offer a wide range of trips from relaxing beach outbreaks to trekking in the jungles throughout the Indochina region. Our tour types include, but are not limited to:
Classic and culture tours
Family vacations
Honeymoon trips
Adventure tours
Foodie tours
Wellness
Day trips and excursions
MICE"

How did you get involved in travel?

"This idea has always been in my mind. Every trip I was making since I was a student inspired me to share this experience with others. Firstly it began as a hobby when I was advising my friends and colleagues where to go and helping them to organise their trips. And at some point, I realised that it is the business I always want to do and have established my company. It began as a small family business offering trips in Vietnam and now has grown to the well-established company organising trips throughout Indochina. "

Please share a unique travel experience you will never forget.

"Travelling is always the experience and learning something new. And my unique experience is not some special place, but about inspiration and relationships with others. During a pandemic, when the country closed its borders and all our team had a hard period of life I organised the trip to northern Vietnam for us. Thankfully the situation in Vietnam was safe and travel has been permitted inside the country. Apart from seeing breathtaking landscapes during our trekking, all our team got even more united. We had adventures, spent lovely nights talking about our lives, and we met many interesting and hospitable people. All this has inspired us to continue what we are doing whatever challenges we get. "

Hien is part of the following groups: Laos Travel Agents, Cambodia Travel Agents, Vietnam Travel Agents
Top itineraries and travel advice
Family itineraries

Recent trip reviews for Hien

Our experience was 10/10
Thailand | Nov 23 - Dec 4, 2025

C
Cristin J.
Houston, TX | Reviewed on Dec 12, 2025
Our experience with Hien and KimKim Travel was nothing short of exceptional. Hien curated an incredible itinerary and thoughtfully walked us through each day in advance, making the entire trip feel seamless and stress-free. She remained readily available throughout our travels for questions or last-minute adjustments, which gave us complete peace of mind. The hotel accommodations she selected were flawless—beautiful, spotless, and perfectly located. Every tour and experience was tailored... Read more

Our experience with Hien and KimKim Travel was nothing short of exceptional. Hien curated an incredible itinerary and thoughtfully walked us through each day in advance, making the entire trip feel seamless and stress-free. She remained readily available throughout our travels for questions or last-minute adjustments, which gave us complete peace of mind.

The hotel accommodations she selected were flawless—beautiful, spotless, and perfectly located. Every tour and experience was tailored to our personal preferences, making the trip feel truly custom.

We cannot wait to book our next adventure with KimKim, and we recommend Hien without hesitation—110% all the way.

Hotel Review
Rayavadee
Authenticity & Character
Location
Beautiful beaches, food, clean, amazing staff
Staff
10/10 so helpful and nice
Cleanliness & Comfort
Clean, super comfy
Activity Review
Half Day at The Elephant Sanctuary Krabi
Half Day at The Elephant Sanctuary Krabi
Krabi

Incredible!! Friendly staff, one in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do

Hien did a great job planning our trip. From ...
Vietnam | Oct 31 - Nov 15, 2025

Gail
Gail K.
Chicago, IL | Reviewed on Nov 17, 2025
Hien did a great job planning our trip. From the accommodations, guide, and transportation it was flawless. When we had to make alternate plans because of the typhoon, we did not have to worry. Hien worked behind the scenes to find a new location, accomodations, and itinerary for us. We couldn’t be more happy with our experience. We will recommend KimKim to others! Read more

Hien did a great job planning our trip. From the accommodations, guide, and transportation it was flawless. When we had to make alternate plans because of the typhoon, we did not have to worry. Hien worked behind the scenes to find a new location, accomodations, and itinerary for us. We couldn’t be more happy with our experience. We will recommend KimKim to others!

Hotel Reviews
Coco Riverside Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Min Hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anja Beach Resort & Spa Phu Quoc

Loved our time here, very relaxing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sena Cruise
Ha Long
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nan House Tam coc

Wished we could have stayed longer

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Golden Amour Hotel

The staff was very helpful!

Authenticity & Character
Location
Located close to many sites
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Gail,

Thank you so much for sharing your experience.

We are so glad to know that you have enjoyed your trip to Vietnam with your friend and that everything went smoothly except for the storm in the central. It was a big pleasure for us to organize your holiday.

Thank you again for trusting our company, and we hope to see you again!

With my best regards from Vietnam,
Hien

Vietnam 🇻🇳 Adventure
Vietnam | Oct 21 - Nov 1, 2025

K
Kelli F.
Seattle, WA | Reviewed on Nov 10, 2025

While weather interrupted our travel plans, Hien did a fantastic job to reroute us, set-up new events, and keep us safe along the way. Han and Ha Long Bay were highlights, and we rolled with the changes. Everyone we came in contact along the way (guides, drivers, etc.) was professional, well informed, and a pleasure to work with. TYVM and we will come again! Amazing!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Kelli,

I am really happy to read that you enjoyed your time in Vietnam with your parents and brother and that I was able to be part of your memorable vacation!

Thank you so much for trusting us with trip planning. It is awesome to know that you will be visiting Vietnam again one day.

My very best from Hanoi !
Hien

Hein was wonderful to work with. Hue was floo...
Vietnam | Oct 21 - Nov 1, 2025

Knut
Knut F.
Seattle, WA | Reviewed on Nov 07, 2025

Hein was wonderful to work with. Hue was flooded & Hoi A was as well. Hein quickly made arrangements for us to go to Denang. She found a a great hotel, guide & Driver.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Knut,

Thank you very much for taking the time to write a review of your holiday in Vietnam in October 2025.

It warms our hearts to receive such wonderful feedback. I am truly glad that you and your family had a memorable trip, even though the weather in Central Vietnam was quite challenging at times.

We are deeply grateful for customers like you and sincerely hope to welcome you back to Vietnam again.

Thank you!

From Vietnam with love,
Hien

A great trip (even with a flood!)
Vietnam | Oct 21 - Oct 31, 2025

A
Andrew H.
Newark, NJ | Reviewed on Nov 07, 2025
Hien provided a great plan and was willing and able to accommodate our many suggestions and changes to the itinerary. We ended up with a wonderful 10 days in Vietnam, traveling from Hanoi to Ha Long Bay to Hue and Ho Chi Minh City. Our guides at each step of the way were really knowledgeable and able to explain everything in excellent English. Our hotels were all top quality and the transportation was very safe and reliable. The sites we saw were beautiful and very memorable. One unusual... Read more

Hien provided a great plan and was willing and able to accommodate our many suggestions and changes to the itinerary. We ended up with a wonderful 10 days in Vietnam, traveling from Hanoi to Ha Long Bay to Hue and Ho Chi Minh City. Our guides at each step of the way were really knowledgeable and able to explain everything in excellent English. Our hotels were all top quality and the transportation was very safe and reliable. The sites we saw were beautiful and very memorable.

One unusual thing for our trip was that we were stuck in a very significant flood 8n Hue for a few days. This caused us to need to change a lot of our plans, nd to stay extra days in Hue. Hien was a huge help, orchestrating all of these changes and ensuring that we could stay in our beautiful hotel - the Silk Path Grand Hue - for two extra nights. Without Hien we would probably have never been in such a great hotel and wouldn’t have known what do when the rain started. Having the support of Kim Kim was perfect for this situation.

Hotel Reviews
Silk Path Grand Hue

We were stranded here for 4 days in a major flood. The staff were fantastic and kept us feeling safe and secure in spite of a serious situation in Hue. Thank you!

Authenticity & Character
Location
Staff
Hotel nd restaurant staff took wonderful care of us under very trying circumstances.
Cleanliness & Comfort
Our room was wonderfully clean and comfortable.
Orchid Premium Cruise

Incredible food, accommodation, and service. The crew and staff were amazing, especially the chef and manager, Bang.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A O Traditional Vietnamese Culture Show with Dinner
A O Traditional Vietnamese Culture Show with Dinner
Ho Chi Minh City

Fun and interesting albeit a bit touristy.

Cu Chi Tunnels & Half Day  City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City

Very educational. Phil was a great guide.

Hue Evening Foodie Cyclo Tour
Hue Evening Foodie Cyclo Tour
Hue
Food
The restaurant was delicious.
Hue Half Day Sightseeing
Hue Half Day Sightseeing
Hue

Interesting but curtailed by bad weather.

Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

Amazing and unique.

Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)
Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)
Ha Long Bay

Fun kayaking experience.

Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Ha Long Bay

One of the top activities on our trip. Bang and the staff were awesome.

Food
Some of the best food we had in Vietnam!
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Hanoi

It’s a long trip but really fun and interesting.

Ha Long Bay Scenic Plane
Ha Long Bay Scenic Plane
Vietnam
Dinner at Ly Club Restaurant
Dinner at Ly Club Restaurant
Hanoi

Food was fine, but a little dull compared to the other places we ate. 100% of the other patrons were also tourists.

Hanoi Sightseeing Fullday Tour  with Train Track Coffee
Hanoi Sightseeing Fullday Tour with Train Track Coffee
Hanoi
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Great to have this assistance after a long flight.

Quality of Experience
Guides, Drivers and Staff
KC was great and knew the best places for us to go.
Transport
Safe and reliable b
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Andrew,

Thank you for taking the time to leave a wonderful review of your experience in Vietnam!

We’re over the moon to hear that you’re happy about your holiday even though it was very challenged ! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

Two incredible weekw
Vietnam | Sep 17 - Sep 26, 2025

J
Joseph L.
Wonder Lake, IL | Reviewed on Oct 03, 2025
Our visit to Vietnam and the support getting around was absolutely excellent. The initial planning was handled so professionally that any concerns we had were immediately taken care of and then once we were on our vacation any problems we had were instantly corrected. An example of this is on the second night we were on a sleeper bus which was incredibly uncomfortable. We were scheduled to take three more nights of this form of transportation on our itinerary.
We contacted our team and...
Read more

Our visit to Vietnam and the support getting around was absolutely excellent. The initial planning was handled so professionally that any concerns we had were immediately taken care of and then once we were on our vacation any problems we had were instantly corrected. An example of this is on the second night we were on a sleeper bus which was incredibly uncomfortable. We were scheduled to take three more nights of this form of transportation on our itinerary.
We contacted our team and alternate transportation was made immediately to us.

The guides we had for our trip were excellent. Unfortunately I am not very good at names nor writing down their Vietnamese names, needless to say we were delighted with all guides that were provided. Not only were they excellent sources of information but they made sure we were having a good time. The personnel assigned to us were a pleasure to be with. I cannot sa& lucky we were to have this service for this adventure.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 10, 2025

Dear Joseph,

Thanks so much for your wonderful review! We’re really glad to know that you enjoyed your holiday trip in Vietnam with your friend and everything went smoothly.

Your feedback is highly appreciated, as it enables us to further develop our services.It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

From Vietnam with love,
Hien

5 Star
Vietnam | Sep 17 - Sep 26, 2025

Frank
Frank Z.
Chicago, IL | Reviewed on Sep 28, 2025
The only reason I didnt give 5 stars is that we didnt get to our first destination until 3:30 am and the sleeper bus ride was not pleasant. Also there were no vacancies when we arrived at Ha Giang homestay and had to be taken to a hotel, but the hotel was very nice. Other than that, the trip was very nice.
I especially enjoyed the 2-1/2 day motorbike tour including homestay.s Our motorbike drivers , Ben and (Tangh?) were very friendly and accommodating. They were fun guys and added a lot...
Read more

The only reason I didnt give 5 stars is that we didnt get to our first destination until 3:30 am and the sleeper bus ride was not pleasant. Also there were no vacancies when we arrived at Ha Giang homestay and had to be taken to a hotel, but the hotel was very nice. Other than that, the trip was very nice.
I especially enjoyed the 2-1/2 day motorbike tour including homestay.s Our motorbike drivers , Ben and (Tangh?) were very friendly and accommodating. They were fun guys and added a lot of fun to the trip.
The Ha Long Bay overnight cruise was enjoyable. Although I didnt participate in the activities, I found it very relaxing.
Last but not least, our day tour of Hanoi including Ho Chi Minh mausoleum was very interesting. Our guide Phong Nguyen gave much detail explanation to what we seeing. Very educational.
So, I would give it 5 star review but consider the problematic logistics early on.

Hotel Reviews
Milalux Cruise
Ha Long

This was a very enjoyable cruise. The only comment I would make is that the person giving the introductory talk was very difficult to understand

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local Homestay in Du Gia ( Ha Giang )

Very nice homestay. Good food. The only exception i have is that we we offered coffee only once, either before or during meals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Friend Hotel Ha Giang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

Hotel was clean and comfortable. The manager and staff went out of their way to make our stay as pleasant as possible

Authenticity & Character
Location
Located in Old Quarter. Very concenient
Staff
Cleanliness & Comfort
Activity Review
 Hanoi City tour- Hoa Lo Prison - Huu Tiep Lake - Ho Chi Minh Complex
Hanoi City tour- Hoa Lo Prison - Huu Tiep Lake - Ho Chi Minh Complex
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 10, 2025

Dear Frank,

We would like to thank you for taking the time to write this review of your holiday.

Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

My reviews are the same as my wife, Bettie Ch...
Vietnam | Sep 1 - Sep 8, 2025

C
Chris T.
Canada | Reviewed on Sep 25, 2025

My reviews are the same as my wife, Bettie Choi Mei LIm - whom I believe as already submited hers quite a while ago. I agree completely what she has written.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 11, 2025

Hi Chris,

Thank you so much for your kind review.

It's great to hear that you enjoyed the Vietnam trip with Bettie and everything went smoothly.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.

With my best regards,
Hien

Best experience in Vietnam with great support!
Vietnam | Sep 1 - Sep 8, 2025

B
Bettie L.
Canada | Reviewed on Sep 10, 2025
I’ve updated Hien as we traveled in Vietnam. She is the best support person ever! Read more

I’ve updated Hien as we traveled in Vietnam. She is the best support person ever!

Hotel Reviews
Acnos Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
My husband got his shin and toe badly hurt by the sharp corners of the bed frame . Thankfully I had a first aid kit to stop the bleeding. I hurt myself too, but thankfully did not bleed. Just got bruised
Cozy An Boutique Hotel Hoian
Hoi An

I loved that the bathroom had a special surface so it felt safe and not slippery.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Boutique Hotel
Authenticity & Character
Location
Staff
Minh went above and beyond his duties. We are very thankful for all his help with the luggage and my brother-in-law’s wheelchair needs
Cleanliness & Comfort
Change the corners of the bed frames so it is not so hazardous. Could get badly hurt hitting against it
Hermes Cruises

It’s old and the shower stall was moldy. Water doesn’t drain well and you shower standing in dirty water. Not pleasant.

Authenticity & Character
Location
What more to say about Halong Bay. It is an amazing place!
Staff
Ben was the best. As was Husna. There were a couple of indifferent staff. Food ran out at the buffet and I left the cruise hungry!
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Sep 10, 2025

Dear Bettie,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for your kind words and for being such a wonderful guest.

Wishing you many more happy travels ahead, and we hope to welcome you back someday!

From Hanoi with love ❤️
Warmest regards,
Hien

Great
Vietnam | Jul 16 - Jul 17, 2025

R
Ray C.
Atlanta, GA | Reviewed on Jul 23, 2025

This company says what they will do and does what they say
5 star

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 24, 2025

Dear Ray,

Thanks so much for your review! We’re really glad to know that you enjoyed your time in Hanoi with us.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.

With my best regards,
Hien