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active 31 mins ago

Hien Do

I was born and grown in Vietnam and deeply love my country. I traveled a lot around My country is full of beautiful places and friendly people. And this inspired me to start my travel company. It started as a small family business and now it has grown and offers more destinations in Indochina.
Even after 11 years of working, I am still inspired to design the trips for our travelers offering them authentic experiences and not a standard way of exploring the country. I believe that traveling is not limited to sightseeing and always offer hands-on experience to our clients, could it be visiting the workshop and trying to make a traditional handicraft, meeting with the artist, or trying to cook a local meal. Just let me know what you like to do and I will find the perfect way to explore the country through the things you love.

What places and activities do you specialize in?

"We offer a wide range of trips from relaxing beach outbreaks to trekking in the jungles throughout the Indochina region. Our tour types include, but are not limited to:
Classic and culture tours
Family vacations
Honeymoon trips
Adventure tours
Foodie tours
Wellness
Day trips and excursions
MICE"

How did you get involved in travel?

"This idea has always been in my mind. Every trip I was making since I was a student inspired me to share this experience with others. Firstly it began as a hobby when I was advising my friends and colleagues where to go and helping them to organise their trips. And at some point, I realised that it is the business I always want to do and have established my company. It began as a small family business offering trips in Vietnam and now has grown to the well-established company organising trips throughout Indochina. "

Please share a unique travel experience you will never forget.

"Travelling is always the experience and learning something new. And my unique experience is not some special place, but about inspiration and relationships with others. During a pandemic, when the country closed its borders and all our team had a hard period of life I organised the trip to northern Vietnam for us. Thankfully the situation in Vietnam was safe and travel has been permitted inside the country. Apart from seeing breathtaking landscapes during our trekking, all our team got even more united. We had adventures, spent lovely nights talking about our lives, and we met many interesting and hospitable people. All this has inspired us to continue what we are doing whatever challenges we get. "

Hien is part of the following groups: Thailand Travel Agents, Laos Travel Agents, Cambodia Travel Agents, Vietnam Travel Agents, Thailand Luxury Travel Agents
Top itineraries and travel advice
Bangkok, Chiang Mai & Phuket - 11 Days
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Explore Northern Vietnam: Hanoi, Ninh Binh & Ha Long Bay – 6 Days
Discover northern Vietnam's natural wonders and city sights on this six-day tour. Start by wandering the maze-like alleyways and markets of the buzzing capital, Hanoi, sampling...
Vietnam Family Explorer: Hanoi, Ha Long Bay, Phu Quoc & More - 14 Days
With two weeks in Vietnam, you can cover a lot of ground with your family without being overly busy. This well-planned itinerary starts in the north—in atmospheric Hanoi and...
Family itineraries
Vietnam Family Explorer: Hanoi, Ha Long Bay, Phu Quoc & More - 14 Days
With two weeks in Vietnam, you can cover a lot of ground with your family without being overly busy. This well-planned itinerary starts in the north—in atmospheric Hanoi and...
Family-Friendly Southern Vietnam - 7 Days
On this week-long itinerary of southern Vietnam, parents and kids will be interested and entertained in historic Ho Chi Minh City and the nearby Mekong Delta and Cu Chi Tunnels....
Northern Vietnam Adventure for Families: Hanoi, Ha Long Bay & Beyond - 7 Days
You'll fit a lot into a week with this family-friendly exploration of northern Vietnam. Get to know the region's dramatic mountains, lush farmland, stunning waterways, and the...

Recent trip reviews for Hien

Absolutely the trip of a lifetime. This revie...
Cambodia | Dec 15 - Dec 23, 2025

A
Anita B.
Ashburn, VA | Reviewed on Feb 16, 2026
Absolutely the trip of a lifetime. This review is tardy because we've been distracted, but no less heartfelt. Hien was such a wonderful help to us in every aspect of this trip from planning to execution, including some itinerary changes on the fly. Our trip included modern and ancient history, lots of time outdoors, lots of shopping and a visit to an amazing animal sanctuary. We deliberately planned to learn about the Khmer Rouge era at the beginning of the trip so as to have time to... Read more

Absolutely the trip of a lifetime. This review is tardy because we've been distracted, but no less heartfelt. Hien was such a wonderful help to us in every aspect of this trip from planning to execution, including some itinerary changes on the fly. Our trip included modern and ancient history, lots of time outdoors, lots of shopping and a visit to an amazing animal sanctuary.

We deliberately planned to learn about the Khmer Rouge era at the beginning of the trip so as to have time to process and discuss. It is amazing to think this period was only four years of an otherwise inspiring and majestic culture. We thoroughly enjoyed our time in this beautiful country.

This was our second time using Kimkim, every bit as worthwhile as the first. We now have a third data point for this experience, as a dear friend used Kimkim on her trip (at our suggestion) at the same time we were in Cambodia. We really appreciate the assistance with internal travel and the connection to knowledgeable local guides.

Hotel Reviews
Tara Angkor Hotel
Siem Reap

One of the nicer hotels we've stayed in anywhere. Beautiful and comfortable.

Anik Palace Hotel

Wonderful hotel with a friendly and attentive staff. We loved the rooftop bar and spent our downtime there just chatting and enjoying the beatiful view at sunset.

Authenticity & Character
Location
central location made it convenient to find restaurants within walking distance.
Staff
Cleanliness & Comfort
Cambana La Riviere Hotel

This is a good hotel. The food is limited for vegetarians, but no more so than the rest of the country. Staff are friendly and responsive.

Activity Reviews
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap

this was a fun evening. The dinner was surprisingly good and the venue was quite nice.

Visit Royal Palace - Silver Pagoda - Tuol Sleng Museum - Russian Market
Visit Royal Palace - Silver Pagoda - Tuol Sleng Museum - Russian Market
Phnom Penh

Wonderful day of sightseeing with our friendly guide providing the historical context for everything we see. The Tuol Sleng museum is a must-see, though it is difficult to process the horror that took place there.

Guides, Drivers and Staff
Guide and driver were both so friendly and accomodating.
Transport
Hien planned a mini-bus for our family of six. It was so comfortable, and became our refuge from the heat throughout our trip.
Phnom Penh - Silversmith village - Battambang
Phnom Penh - Silversmith village - Battambang
Battambang

Our drive through the countryside was beautiful and we had a lot of fun shopping for the handcrafted silver items. At the end of our trip, (after the time in Siem Reap) we asked to add an outing to an animal sanctuary. Hien pulled it together with our same guide, and we were able to end our trip with this wonderful activity.

Visiting the Floating Villages on Tonle Sap Lake
Visiting the Floating Villages on Tonle Sap Lake
Siem Reap

Time on the water was a really nice experience.

Visit Temples, Markets & Sacred Mountain - Tour By Tuk Tuk
Visit Temples, Markets & Sacred Mountain - Tour By Tuk Tuk
Battambang

The sacred mountain was beautiful and terrible all at once, as it is the site of one of the many killing fields in the country. The exit of the thousands (millions?) of bats from the cave in the sacred mountain was breathtaking -- highly recommend this activity.

Guides, Drivers and Staff
Transport
Our Tuktuk drivers were so friendly and helpful.
Explore Roluos Group
Explore Roluos Group
Siem Reap

Same comment for all of Siem Reap -- these are sights that defy description. The human ingenuity they represent is staggering and humbling.

Explore the Complex of Angkor
Explore the Complex of Angkor
Siem Reap

There aren't words to match the majesty of these sites. sunrise at Angkor Wat is not to be missed.

Quality of Experience
Guides, Drivers and Staff
Our guide helped us to position ourselves in the best place to see the sunrise, and the directed us to the best place for a family photo, which is one of the more precious keepsakes from this trip.
Siem Reap - Kulen Mountain - Banteay Srei - Khmer architecture sculptures - Banteay Samre
Siem Reap - Kulen Mountain - Banteay Srei - Khmer architecture sculptures - Banteay Samre
Siem Reap

Bantay Srei might be our favorite temple. It is breathtaking. Kulen Mountain was a late addition to our itinerary as we had read about it. When we saw the "River of 1,000 Lingas," we realized that what we had in mind a different part of the river and asked our guide. Sure enough, what we had hoped to see was a short hike away and after a quick exchange with Hien, we drove to the trail head. The hike itself was strenuous (though short) but the carvings at the top were breathtaking. I know I'm using that word too much but... everything was truly amazing.

Quality of Experience
Guides, Drivers and Staff
Our guide and driver were so wonderful -- knowledgable, friendly, and accommodating.
Transport
Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 24, 2026

Dear Anita,

Thank you so much for your detailed and 5-star review of your Cambodia trip! We truly appreciate the time and care you put into sharing your experience.

It means a lot to our team to know that you had such a memorable journey. Your kind words are a great motivation for us to continue delivering exceptional experiences.

We hope to welcome you back for another amazing adventure in the future!

Warmest thanks,
Hien

Read all Cambodia reviews

This was my first time booking a tour like th...
Vietnam | Jan 22 - Jan 28, 2026

Michael
Michael P.
Singapore | Reviewed on Feb 06, 2026
This was my first time booking a tour like this. Also my first experience with KimKIm. I was a little apprehensive becasuse I have always booked the tour and made arrangements personally. That was going to be too much for a 6 night trip to get a Vietnam experience. Kim Kim was great! Proposed and itinerary. Made modifications to meet my budget. Selected great hotels and experiences with my input. Local specialists were all great. Timing and organization was perfect. Really happy. Thank you... Read more

This was my first time booking a tour like this. Also my first experience with KimKIm. I was a little apprehensive becasuse I have always booked the tour and made arrangements personally. That was going to be too much for a 6 night trip to get a Vietnam experience. Kim Kim was great! Proposed and itinerary. Made modifications to meet my budget. Selected great hotels and experiences with my input. Local specialists were all great. Timing and organization was perfect. Really happy. Thank you KimKim especially to Hien and Stephen and all the local guides.

Hotel Review
Silverland Mây Hotel

Really nice hotel and a beautiful room. Excellent service and breakfasts were very good. Loved the location. Great restaurants and walking around area. A good experience and good value.

Authenticity & Character
Location
vibrant , good walking around and lots of restauants.
Staff
Attentive , pleasant and welcoming.
Cleanliness & Comfort
Excellent room and very comfortable bed and linens
Activity Reviews
Titov island - Ha Long Panoramic view - Disembark Indochina Sails Cruise
Titov island - Ha Long Panoramic view - Disembark Indochina Sails Cruise
Ha Long Bay

Just wanted to relax on the boat with a cappuccino in the early morning so we did not participate.

Exploring Surprise Cave or Me Cung Cave - Ha Long Bay Mooring Point - Indochina Sails Cruise
Exploring Surprise Cave or Me Cung Cave - Ha Long Bay Mooring Point - Indochina Sails Cruise
Ha Long Bay

Loved the cave experience. Really not for people with mobility issues or stamina issues. The cave was impressive and I really enjoyed going in.

Quality of Experience
It was immense.
Food
Not really food on this tour
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

this tour was a little too contrived or touristy for me. I would have loved to hear more about what part the Mekong Delta played in the war. Interesting but a little to touristy.

Quality of Experience
Food
Talapia fish looked interesting but was overcooked and difficult to share and pass around.
Guides, Drivers and Staff
Transport
Ho Chi Minh City Full Day
Ho Chi Minh City Full Day
Ho Chi Minh City

Tour was great . Notre Dame was under repair. Could have left the Post Office out and a little longer at the War Museum. A lot to see and experience.

Quality of Experience
Food
I have to be honest. Generally speaking I don't love Vietnamese food. but also coming from Thailand that may not be fair.
Guides, Drivers and Staff
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

Highly recommended . Loved this. Great feel for driving in Ho Chi Mingh. Crazy!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

This was worth every penny.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 24, 2026

Dear Michael,

Thank you so much for taking the time to share your feedback about your recent trip. I truly appreciate it!

I'm more than happy to hear that you had many enjoyable experiences. At the same time, thank you for your honest comments regarding your time in the Mekong Delta. We’ve noted your feedback and are working to improve this experience as quickly as possible.

We hope to have the chance to welcome you back in the future and provide an even better journey next time.

Warm regards,
Hien

The entire trip was so smooth and organized b...
Vietnam | Jan 24 - Feb 2, 2026

R
Rachel C.
Chicago, IL | Reviewed on Feb 03, 2026
The entire trip was so smooth and organized because of Kimkim, we truly got to enjoy the country without any stress! Read more

The entire trip was so smooth and organized because of Kimkim, we truly got to enjoy the country without any stress!

Hotel Reviews
Silverland Mây Hotel
Authenticity & Character
Location
Walking distance to so may shops and places to eat.
Staff
Cleanliness & Comfort
GM Premium Hotel Hanoi

Perfectly situated in old town. Very clean and wonderful service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa

This place is stunningly beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Had an amazing view from our very large patio. Super clean and staff were very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
VIP Fast Track Service
VIP Fast Track Service
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Ho Chi Minh city Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

Guide was be try knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Water Wheels walk and Bamboo Rafting
Water Wheels walk and Bamboo Rafting
Pu Luong Nature Reserve

Highly recommend going to Pu luang to see the small rice villages and mountains.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Cycling Experience Around the Village
Scenic Cycling Experience Around the Village
Ninh Binh

Such a wonderful way to see the mountains of this town. Would highly recommend doing this.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 03, 2026

Dear Rachel,

Thank you very much for taking the time to share your review of your recent trip to Vietnam. Long Dao and I are delighted to hear that you enjoyed your journey and had memorable experiences exploring the beauty, culture, and people of Vietnam.

Your kind feedback means a great deal to our team and motivates us to continue delivering high-quality travel experiences.

We hope to have the pleasure of welcoming you back to Vietnam again in the future. Wish you all the best!

Warm regards,
Hien

Read all Vietnam reviews

We were extremely happy with Realistic Asia and We loved Vietnam
Vietnam | Dec 20 - Jan 8, 2026

Rima
Rima S.
Los Angeles, CA | Reviewed on Jan 10, 2026
We were extremely happy with Realistic Asia/ Kim Kim company. Hien, our trip coordinator, was super organized and very attentive to details. She helped us plan the 3 weeks trip to tour North, Central and South Vietnam. She accommodated the changes we wanted and always responded back to us within few hours. She kept checking on us when we were in each city and made sure that we were ok and confirmed our transfers and rides. She even came to meet us at the hotel.
All tours and... Read more

We were extremely happy with Realistic Asia/ Kim Kim company. Hien, our trip coordinator, was super organized and very attentive to details. She helped us plan the 3 weeks trip to tour North, Central and South Vietnam. She accommodated the changes we wanted and always responded back to us within few hours. She kept checking on us when we were in each city and made sure that we were ok and confirmed our transfers and rides. She even came to meet us at the hotel.
All tours and tour guides were amazing.
KC Cuong picked us up as we arrived in Hanoi . He was an amazing tour guide. We enjoyed his company tremendously. He is very knowledgeable and easy to work with. He even took our cloth to the laundromat and exchanged money from the bank so we didn't have to bother. When it was time to transfer to a different city , he walked with us the airline counter and helped us check in our luggage . I can't say enough about him.
Charlie picked us up in Hue. Spent time with us then drove us to Hoi An. He is also very super friendly and knowledgeable. He was a chef before so he was so helpful in guiding us to local yummy restaurants and advised us where to go. We enjoyed our tours with him and kept texting him for food advice even after he left us. We highly recommend him as well.

We came back home and kept talking how Hien made our trip so easy; how much we enjoyed KC and Charlie ; how yummy the food is and how much we Loved Vietnam. Everything was so wonderful. I will definitely use Kim Kim company again and again.
Thank you Hien and Happy New Year 2026

Hotel Reviews
Hotel Grand Saigon
Ho Chi Minh City

Beautiful hotel with very spacious rooms . Walking distance to many stores and places and very friendly staff.

Authenticity & Character
It ia a beautiful historic hotel.
Location
We can walk to many places.
Staff
Cleanliness & Comfort
Dusit Princess Moonrise Beach Resort

Very Beautiful Hotel with a sandy beach. Water was warm and clean

Authenticity & Character
Location
Easy to walk to the city that made it nice to get out and visit.
Staff
Cleanliness & Comfort
Silk Path Grand Hue

Very beautiful and clean large rooms. Easy to get out and walk by the river. Enjoyed our stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Great hotel and great location. Away from the noise yet you can walk to the center of the city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nham Village Resort

Beautiful quiet resort. We got a bike a biked around. Beautiful and serene We were there Xmas eve. The staff put a nice show and dinner. We had music and games afterwards. It was really nice.

Authenticity & Character
Location
Staff
Everyone was super friendly
Cleanliness & Comfort
Lyra Grandeur Cruise

Beautiful clean boat. The cruise goes up and back on the same path so you really do not stop in different cities. Nice and relaxing . Very stable . I was happy I didn't get motion sickness

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Ho Chi Minh City

It was a lovely evening tour. We enjoyed the ride and the food on the way

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Food was so delicious. However, we had it after our Vaspa tour where we had food as part of that tour. I wish we had more time in between or had it on different days

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Noi Countryside Adventure by Vespa
Ha Noi Countryside Adventure by Vespa
Hanoi

It was a beautiful ride. We were 4 of us and we ride behind the driver. The tour duide was very good and took us to different beautiful places. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Exploration & Vietnamese Coffee Tasting
Hanoi Exploration & Vietnamese Coffee Tasting
Hanoi

It was a beautiful experience and were happy that the train was running. We love the salted coffee

Quality of Experience
Guides, Drivers and Staff
Transport
Gala Dinner On 24 December
Gala Dinner On 24 December
Ninh Binh

Nice xmas eve dinner and show at the hotel. Music and gamed afterwards

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Tho Ha - Galaxy Grotto (S)
Hanoi - Tho Ha - Galaxy Grotto (S)
Ninh Binh

It was a fun experience. We loved the Grotto

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Vietnam

Nice experience. I think one day cruise instead of 2 would be my preference

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Teh Dar Show with Fine Dining
Evening Teh Dar Show with Fine Dining
Hoi An

The show was extraordinary. The dinner was ok. I would have had dinner on our own after the show

Quality of Experience
Food
Guides, Drivers and Staff
The guide wasn't really interested in us. He was just there
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Transport was easy and friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Imperial City Tour of Hue Half-Day Exploration
Imperial City Tour of Hue Half-Day Exploration
Hue

It was beautiful tour of the city. We loved it. Charlie was amazing

Quality of Experience
Guides, Drivers and Staff
A Wonderful Day Experience At Van Lang Fishing Village ( with biking )
A Wonderful Day Experience At Van Lang Fishing Village ( with biking )
Vietnam

I was skeptical about this tour but it was one of our favorites. We loved all the details

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 14, 2026
Dear Rima, Thank you so much for your heartfelt review! It truly made my day to read about your wonderful experiences across Vietnam. It was my absolute pleasure to help you coordinate your three-week journey. I always want my guests to feel supported and "at home" while traveling, so I am glad my check-ins and our meeting at the hotel added to your peace of mind. I have already shared your kind words with KC Cuong and Charlie. Cuong was touched that you mentioned the "extra miles" he... Read more

Dear Rima,

Thank you so much for your heartfelt review! It truly made my day to read about your wonderful experiences across Vietnam.

It was my absolute pleasure to help you coordinate your three-week journey. I always want my guests to feel supported and "at home" while traveling, so I am glad my check-ins and our meeting at the hotel added to your peace of mind.

I have already shared your kind words with KC Cuong and Charlie. Cuong was touched that you mentioned the "extra miles" he took; he truly enjoys making sure every detail, from laundry to airport check-ins, is stress-free for his guests. Charlie was also delighted to hear that you are still thinking of his "yummy" local food recommendations! He still talks about how much he enjoyed driving you to Hoi An.

Hearing that you returned home with such fond memories of our food, our culture, and our people is the best New Year's gift our team could ask for. Thank you for choosing Realistic Asia and KimKim—we would be honored to welcome you back again and again!

Wishing you and your family a healthy, happy, and prosperous New Year 2026!

All the best,
Hien

Read all Vietnam reviews

Provided VIP level concierge services at no additional cost
Vietnam | Dec 21 - Jan 3, 2026

Liz
Liz M.
Atlanta, GA | Reviewed on Jan 09, 2026
Our travel agent at KimKim, Hien, was so helpful not only setting up the trip before we left, but also on the trip.
Throughout our time in Vietnam and Cambodia, she kept in touch with us to make sure we liked our guides, that we likes our tours and making sure we were where we needed to be. She checked in to see if we wanted to move our flight forward to better suit our itinerary then made the changes on her own. She even sent me a special gift on my birthday. This trip was so wonderful... Read more

Our travel agent at KimKim, Hien, was so helpful not only setting up the trip before we left, but also on the trip.
Throughout our time in Vietnam and Cambodia, she kept in touch with us to make sure we liked our guides, that we likes our tours and making sure we were where we needed to be. She checked in to see if we wanted to move our flight forward to better suit our itinerary then made the changes on her own. She even sent me a special gift on my birthday.

This trip was so wonderful and it was all completely suggested and created by Hien. I would highly recommend her to anyone looking at visiting Vietnam and Cambodia!

Hotel Reviews
Bach Suites Saigon, A Member of Design Hotels

Central location, top notch facilities and staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
O'Gallery Premier Hotel & Spa

In the center of everything! Clean, large rooms and fantastic breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lynnaya Urban River Resort
Siem Reap

Beautiful hotel! They have a roof top restaurant with happy our and live music that is lush with flowers and vegetation and draping. Great steak! The pool was relaxing and zen. Perfect location close to the river and the downtown night life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ambassador Signature Cruise

Great view and food. They had a fun night of happy hour, dinner and live music outside on the roof with a light show.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

This hotel is so beautiful! The staff was amazing, the food was great, the spa was incredible. All 4 of use took in a day the spa for the cost of 1 massage in the US

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 14, 2026
Dear Liz, Thank you so much for your incredibly kind words! It was such a pleasure to help you plan and coordinate your journey through Vietnam and Cambodia. I am so happy to hear that the itinerary we created together lived up to your expectations. For me, the most important part of my job is ensuring that everything runs smoothly while you are on the ground, so I’m glad I could assist with the flight adjustments and keep you updated throughout the trip. It was also my absolute delight to... Read more

Dear Liz,

Thank you so much for your incredibly kind words! It was such a pleasure to help you plan and coordinate your journey through Vietnam and Cambodia.

I am so happy to hear that the itinerary we created together lived up to your expectations. For me, the most important part of my job is ensuring that everything runs smoothly while you are on the ground, so I’m glad I could assist with the flight adjustments and keep you updated throughout the trip.

It was also my absolute delight to celebrate your birthday with a small gift—making sure your special day felt celebrated, even while traveling, was very important to me!

Knowing that you would recommend my services to others is the greatest compliment I could receive. Thank you for choosing to travel with us, and I truly hope to welcome you back to Southeast Asia for another adventure in the future.

Wish you all the best,
Hien

Read all Vietnam reviews

Hien and the Realistic Asia team are amazing!...
Vietnam | Dec 23 - Jan 2, 2026

J
Jennifer s.
Canada | Reviewed on Jan 05, 2026
Hien and the Realistic Asia team are amazing! Hien was a superb planner, very attentive, detail oriented and responsive. The local team, esp Abe, were awesome as well! Read more

Hien and the Realistic Asia team are amazing! Hien was a superb planner, very attentive, detail oriented and responsive. The local team, esp Abe, were awesome as well!

Hotel Reviews
Chen Sea Resort & Spa
Phu quoc

stunning, food is incredible, wonderful activities for the kids, serene

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Mây Hotel

excellent hotel and staff, very service oriented, wonderful value

Authenticity & Character
Location
Staff
Cleanliness & Comfort
new rooms in new building were a fantastic upgrade; beds in both types of rooms amazing but bathrooms in older rooms not as amazing
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 08, 2026

Dear Jennifer,

Thank you so much for your kind words! It was my pleasure to accompany you on your family trip to my country. I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!

I will pass on your compliments to our tour guide. He will be happy to know they helped make your trip incredible.

Thank you once again for choosing us. I wish your family a lifetime of happiness and many more amazing trips ahead. Our beautiful country and I will always be here to welcome your family back one day!

Warmest regards from Vietnam,
Hien

Read all Vietnam reviews

We had a fantastic adventure with in Vietnam....
Vietnam | Dec 8 - Dec 22, 2025

Michelle
Michelle R.
Los Angeles, CA | Reviewed on Dec 31, 2025
We had a fantastic adventure with in Vietnam. The itinerary was definitely a good mix of city and rural, which matched our love of nature and adventure—caves, forests, mangroves, diving, hiking, and plenty of moving parts, all handled smoothly. Even when real travel moments popped up, we felt supported and well looked after. Highly recommend for a well-planned, authentic Vietnam experience.
The things I would do differently is to have less flying every couple of days and less city time. If... Read more

We had a fantastic adventure with in Vietnam. The itinerary was definitely a good mix of city and rural, which matched our love of nature and adventure—caves, forests, mangroves, diving, hiking, and plenty of moving parts, all handled smoothly. Even when real travel moments popped up, we felt supported and well looked after. Highly recommend for a well-planned, authentic Vietnam experience.
The things I would do differently is to have less flying every couple of days and less city time. If there was a direct flight from Dong Hoi to Con Asia and we did the tours from Ho chi min at the beginning or the end of the trip. The guide were very accommodating and helpful in Phong Nha & went above and beyond to accommodate and support us. Our guide in Ho Chi Minh was okay but wouldn’t recommend,.
You were supportive, communicative and throughout and we appreciate all of your hard work.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 08, 2026

Dear Michelle,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam .

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.
Best regards,
Hien

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Hien was amazingly patient with me as we plan...
Vietnam | Dec 17 - Dec 25, 2025

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Cat T.
Ashburn, VA | Reviewed on Dec 26, 2025
Hien was amazingly patient with me as we planned the iteniary and I made many changes, and each time she made the changes. In the end, the iteniary was perfect for our group. Read more

Hien was amazingly patient with me as we planned the iteniary and I made many changes, and each time she made the changes. In the end, the iteniary was perfect for our group.

Hotel Reviews
The Oriental Jade Hotel
Hanoi

This hotel was really great. I think I wish I had asked for a higher room, but other than that, it was perfect. Service was wonderful, beautiful hotel, amazing daily breakfast, perfect locaton.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lyra Grandeur Cruise

great hotel. Wonderful food and service (Teddy was great!) and wonderful amenities. I wish our stay was longer! We only had one problem: one morning the water didn't work. But it was only for 30 minutes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Hoi An Royal Beachfront Resort & Villas
Hoi An

The hotel resort was wonderful, but our hotel room was not great. Compared to our other places, this was more like a three star hotel room. Hot water sometimes didn't work. There were no decorations, and the floors were not comfortable. But the resort and big pool, and location were all great. Breakfast was great!

Authenticity & Character
Location
Staff
not the friendliest
Cleanliness & Comfort
Activity Reviews
VIP Fast Track Service
VIP Fast Track Service
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Around the Old Quater by Walking - Afternoon food tour
Around the Old Quater by Walking - Afternoon food tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Lan Ha Bay - Tuan Chau - Disembarking Lyra Grandeur Cruise
Dark & Bright Cave - Lan Ha Bay - Tuan Chau - Disembarking Lyra Grandeur Cruise
Vietnam
VIP Fast Track Service
VIP Fast Track Service
Vietnam
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cam Thanh Cycling & Thanh Dong Organic Farm ( HUT)
Cam Thanh Cycling & Thanh Dong Organic Farm ( HUT)
Hoi An

the bike ride was really great, but the road she took us on was pretty scary through car traffic with children on bikes.

Hoi An Half-Day Sightseeing
Hoi An Half-Day Sightseeing
Hoi An
Evening Teh Dar Show with Dinner
Evening Teh Dar Show with Dinner
Hoi An

Our least favorite dinner. staff was unfriendly and the food wasn't great. it was the only meal we did not enjoy. The show was just okay. Huan was great, but the dinner and show were only okay.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 30, 2025

Dear Cat,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

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The best travel specialist I've ever worked with
Vietnam | Nov 24 - Dec 4, 2025

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Amy T.
Chicago, IL | Reviewed on Dec 22, 2025
Hien was the best travel specialist I've ever worked with, and I travel a lot. To start, out of many local operators I reached out to at different companies, Hien was the only one who truly listened to what I and my family wanted out of our Vietnam trip -- we didn't want a standard itinterary that everyone goes to, and she got that from the very beginning (which is why we ended up working with her!). I only had to give limited feedback up front from her first itinerary to where our itinerary... Read more

Hien was the best travel specialist I've ever worked with, and I travel a lot. To start, out of many local operators I reached out to at different companies, Hien was the only one who truly listened to what I and my family wanted out of our Vietnam trip -- we didn't want a standard itinterary that everyone goes to, and she got that from the very beginning (which is why we ended up working with her!). I only had to give limited feedback up front from her first itinerary to where our itinerary ended up, and she answered all my questions along the way as well with incredible speed, honesty, and clear understanding of what we were hoping to get from the experience/trip.
Once we had our custom itinerary all set, she was communicative and clear about when we'd hear from her again closer to our trip, and she even reached out to double-check our visas for us to ensure we wouldn't have any problems entering Vietnam and getting our trip started.
Then, once we were actually on the trip, it was extremely easy to communicate with Hien whenever needed -- she reached out regularly to ensure everything was going smoothly, let us know who would be picking us up and when each day, and when things (only once!) were a little confusing or off track, it was simple and clear on how to connect with her through WhatsApp and she got things resolved quickly (for reference, it was just that we couldn't find our driver at one of our airport connections, and she immediately called the company and got the driver to meet us in the place she'd told us he'd be initially). Additionally, it was my mother's birthday during the trip, and she was amazingly great at providing a lovely surprise for my mother - just more proof of how fantastic Hien was at her job and also the level of service she provided across every single element of the trip.
If/when I take another trip to Vietnam or Southeast Asia, I will most certainly hope to work with Hien again, as our trip and service were seamless and exactly what we were hoping for from all our activities, lodgings, and opportunities along the way. Thank you so much, Hien!!

Hotel Review
Lak Tented Camp

We absolutely loved Lak Tented Camp. It's important to know that this is a campground (the tents are on raised platforms though) in the middle of a very rural area, but if that's what you're looking for, you are going to love it. There are real bathrooms with toilets, running water, and showers attached to the tents, which are VERY clean and cleaned daily, and the tent beds were very comfortable and included A/C inside, fans, and mosquito netting over the beds. Locked storage was also available within the tent for security. The camp restaurant had absolutely delicious food and was flexible to our daily time-of-day meal needs based on activities, and overall, everything ran very smoothly and the staff were very pleasant and helpful. Good activities hosted by camp tour guides as well -- especially the bike ride and the waterfall excursion (although if it's a hot day, bring LOTS of water). It's not a 5-star hotel by any means, but if you are looking for something off the beaten path that is authentic, supports the local ethnic minorities, and is in a gorgeous location, this is the place for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's a tented camp, so while the platform tents and bathrooms are honestly pristine for being in the middle of nowhere, you should still know that you're not in a 5-star location because it is in the middle of nowhere and in a camp. So it's fabulous for what it is but it's not a hotel (which is exactly what we wanted!)
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 30, 2025

Dear Amy,

Thank you so much for your wonderful review . We are very thrilled to hear that you enjoyed your holiday in Vietnam with your family.

Your satisfaction makes my job truly fulfilling!

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

We’re very grateful for customers like you and hope to see you again!

With my best regards,
Hien

Read all Vietnam reviews

Our experience was 10/10
Thailand | Nov 23 - Dec 4, 2025

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Cristin J.
Houston, TX | Reviewed on Dec 12, 2025
Our experience with Hien and KimKim Travel was nothing short of exceptional. Hien curated an incredible itinerary and thoughtfully walked us through each day in advance, making the entire trip feel seamless and stress-free. She remained readily available throughout our travels for questions or last-minute adjustments, which gave us complete peace of mind. The hotel accommodations she selected were flawless—beautiful, spotless, and perfectly located. Every tour and experience was tailored... Read more

Our experience with Hien and KimKim Travel was nothing short of exceptional. Hien curated an incredible itinerary and thoughtfully walked us through each day in advance, making the entire trip feel seamless and stress-free. She remained readily available throughout our travels for questions or last-minute adjustments, which gave us complete peace of mind.

The hotel accommodations she selected were flawless—beautiful, spotless, and perfectly located. Every tour and experience was tailored to our personal preferences, making the trip feel truly custom.

We cannot wait to book our next adventure with KimKim, and we recommend Hien without hesitation—110% all the way.

Hotel Review
Rayavadee
Authenticity & Character
Location
Beautiful beaches, food, clean, amazing staff
Staff
10/10 so helpful and nice
Cleanliness & Comfort
Clean, super comfy
Activity Review
Half Day at The Elephant Sanctuary Krabi
Half Day at The Elephant Sanctuary Krabi
Krabi

Incredible!! Friendly staff, one in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 15, 2025

Dear Cristin,

Thank you so much for your wonderful review !

It was my pleasure to accompany you on your trip to Thailand . I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!

Thank you once again for choosing us. It is awesome to know that you will be using Kim Kim again.

I wish your family a lifetime of happiness and many more amazing trips ahead.

With my best regards,
Hien

Read all Thailand reviews