Company Logo for Realistic Asia
Specialists
Reviews for Realistic Asia
Traveler Photos

Realistic Asia

Founded in 2011, Realistic Asia is a full-service tour operator located in Vietnam and well-known for organizing memorable trips with unique and authentic experiences in South East Asia. We are locals and true experts in our destinations. With our local knowledge, we are proud to provide an excellent service and a wide range of activities: from a one-day trip to long multi-country tours; and from a leisure beach break to trekking adventure in jungles.

First–hand Knowledge
Our team have travelled to every corner of our destinations and tried all the activities we offer. We personally check all the places to visit, all the things to do and all accommodations to stay in. Our specialists are always ready to give you comprehensive travel advice no matter what part of Vietnam or Indochina you want to visit and what type of activities you prefer.

Service
We operate on the customer-centric core and continuously work on improving the service. We carefully select and regularly check all the accommodation, transport and activities we offer to our travellers. We have built a strong partnership with our suppliers to provide you with the best service and price. On top of that, we develop our tours based on deep insight knowledge of the visited destination and the latest travel trends.

Sustainability
Realistic Asia shares the values of sustainable tourism and is committed to implementing this concept for our tours at all destinations we serve. We do care about the places we offer to visit as it is our home and we want them to be the same beautiful for future generations.
We are aiming to preserve the environment and cultural heritage of Indochina and it goes throughout the concept of our company. We use local guides at each destination, who have the best knowledge about the area and how to run the tour in the best way for the environment. We support local businesses: we prefer locally owned accommodations and offer our travellers local cuisine meals. As a big part of our contribution to community development, we have created our exclusive day trip - Ba Vi Eco Tour, which is aimed to support the local community and give the travellers deep knowledge about the daily life of Vietnamese villages.
We aim to share with travellers our national values. All our tours are educational and will bring our travellers deep into the local culture. We always do our best to keep a positive experience for our travellers and for local people as well.

Realistic Asia is part of the following groups: Cambodia Travel Agents, Laos Travel Agents, Thailand Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Realistic Asia

cant say enough good things about it driv...
Vietnam | May 7 - May 21, 2026

P
Paul M.
San Marcos, CA | Reviewed on May 22, 2026

cant say enough good things about it driver guide etc very adaptable kind good people loved it all apart from the heat hotels lovely but as i say it was all about the people

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 22, 2026

Hi Paul,

Thank you so much for taking the time to share your review and feedback about your recent trip.

I truly appreciate your kind words and support. Your feedback means a lot to our team and motivates us to continue providing the best possible experience for our guests.

It was our pleasure to be part of your journey, and we hope to welcome you again on another memorable trip in the future.

Wishing you all the best and many more wonderful travels ahead.

Warm regards,
Long

Hien made our trip into a dream come true
Vietnam | Apr 7 - May 20, 2026

Charis
Charis U.
Denver, CO | Reviewed on May 21, 2026
We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true. Read more

We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true.

Hotel Reviews
Maisons Wat Kor

Great place, Garden of Eden for sure!

Authenticity & Character
Rooms surround a lotus pond, a great place to enjoy.
Location
Out of town a bit but thankful for that!
Staff
Staff went above and beyond to make our stay comfortable and answer any questions about the area.
Cleanliness & Comfort
Viroth's Hotel

One of our favorite hotels, beautifully curated and great location, plus staff were so helpful and personable.

Authenticity & Character
Loved the art and the vibe
Location
Great location, close to river front restaurants
Staff
Staff were over the top friendly and helpful!
Cleanliness & Comfort
Very clean, always a joy to return to after a hot day of touring.
Panhou Retreat

One of the most beautiful pools!

Authenticity & Character
The food was sourced all around you, Information/museum on how textiles are made was very interesting.
Location
Located in the countryside in a beautiful garden.
Staff
Cleanliness & Comfort
Aliana Boutique Sapa Hotel & Spa (Ex: Aira Boutique Sapa Hotel)
Sapa

This is a great boutique hotel with a personal touch and amazing views. It was out of the rush of the huge hotels but easy to walk to the town square. Great food and coffee!

Authenticity & Character
Friendly staff and great spaces to hang out.
Location
Amazing views!
Staff
Very Friendly and helpful
Cleanliness & Comfort
Clean rooms, beautifully decorated with Hmong textiles.
Bespoke Trendy Hotel Hanoi

We loved his hotel in Hanoi! At breakfast there were ambassadors that would walk around that were extremely helpful, the battery in our safe was low and she had the battery changed before we finished breakfast. In addition, all the staff were super friendly and attentive. The rooms were roomy in such a tight neighborhood and we loved the contemporary style. Location was great nice to be off on a semi quiet street. We stayed two times at Bespoke Trendy and wished we would have stayed there a third time instead of the Tirant hotel for our final stay in Hanoi.

Authenticity & Character
Clean contemporary style, a nice oasis in Hanoi
Location
In the heart of the city on a semi quiet street.
Staff
All staff we encountered were attentive and friendly.
Cleanliness & Comfort
Local specialist: Hien Do

Exceeded Expectations
Vietnam | May 15 - May 19, 2026

Sasha
Sasha Z.
Newark, NJ | Reviewed on May 20, 2026
I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium... Read more

I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium Hotel were lovely, the staff is excellent. Annie especially. She greeted us warmly each day and provided personalized suggestions via WhatsApp. We had a full day history tour. Then the were transferred to a beautiful cruise aboard the Lyra in Ha Long Bay. We stayed one night. Our driver Viet was always on time. Our transport van was very comfortable and always had water. Tin, our guide was knowledgeable and friendly. We had a good tour our last night that ended on train street. Truly and wonderful experience start to finish. Long evening came to meet me at our hotel on day 1 to welcome me to Hanoi in person. I highly recommend Long and Kim Kim.

Hotel Reviews
Capella Cruise
Halong

The ship is only a year old. It is well appointed. Beautiful rooms, bathrooms, small decks. The beds are comfortable. Everything was very clean. Chris was our cruise director. Harry and Annie put on the cooking demonstration. Daniel served us at meal times. Staff is excellent. A really wonderful experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GM Premium Hotel Hanoi

This hotel is centrally located. Has a wonderful staff, clean rooms with good sheets, pillows and towels. Annie was our contact at the front desk and she is excellent. My next visit I would request a room at the end of the hall to reduce noise from other guests. The included breakfast is delicious.

Authenticity & Character
Location
Staff
Annie went above and beyond to be helpful
Cleanliness & Comfort
Activity Reviews
Dining at Michelin-star restaurant - Gia Restaurant
Dining at Michelin-star restaurant - Gia Restaurant
Hanoi

The entire experience was extraordinary from start to finish. We had the wine pairings and they were delicious. The food was truly outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

I wish every foreign country offered this service! We were greeted as we exited the plane, walked straight to an immigration agent, and expedited through to pick up our luggage.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 20, 2026

Hi Sasha,

Thank you so much for taking the time to leave a review after your trip. Your kind words truly mean a lot to my team and me.

It was a pleasure helping you create this experience, and we are delighted to hear that you enjoyed your journey. Feedback like yours not only encourages our team but also helps future travelers feel confident when planning their trips with us.

I will keep learning and improving the services to welcome you and your family back to Vietnam or Southeast Asia any time in the future.

Wish you all the best!

Warm regards,
Long

Lucy was responsive, a great listener, and de...
Vietnam | Apr 29 - May 9, 2026

J
Janine D.
Ashburn, VA | Reviewed on May 16, 2026
Lucy was responsive, a great listener, and deeply connected into the local experience. We felt like deep cultural and local kind of trip.
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta...
Read more

Lucy was responsive, a great listener, and deeply connected into the local experience. We felt like deep cultural and local kind of trip.
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta and DaNang were lovely, very especially the Little Oasis (a GEM!)

Hotel Reviews
Little Oasis Hoi An

One of the best hotels we have stayed at. Authentic, super clean and comfortable, deep tub, caring and welcoming staff. We felt safe as soon as we walked through the hotel doors. The breakfast buffet was abundant! The staff was outstanding - especially Rose. Each day when we returned from an outing they would welcome us back like we were family. They were accommodating and caring as to what we had planned for the day and if we needed anything. They cared about the logistics for our travel back to the airport and confirmed details on our behalf. They ensured we have proper sun coverage during our outings to the beach, even loaning me a hand painted hat.

Authenticity & Character
Location
Staff
Especially ROSE!
Cleanliness & Comfort
Legacy Mekong (Autograph Collection Marriott Hotels)
Cần Thơ

Outstanding. Everyone should visit here. Can't say enough good words.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Mây Hotel

Could have been cleaner. The hotel bathroom floor was dirty especially the space between the glass showe wall and hotel hallway. Really could have used a strong vacuum and carpet shampoo. The hotel pool was lovely though as well as the staff.

Authenticity & Character
Location
Staff
Activity Review
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Our favorite!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on May 21, 2026
Dear Janine, Thank you so much for your lovely and thoughtful review. 💛 It truly means a lot to hear that you felt connected to the local culture and experiences throughout your trip
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests.
It... Read more

Dear Janine,

Thank you so much for your lovely and thoughtful review. 💛

It truly means a lot to hear that you felt connected to the local culture and experiences throughout your trip
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests.

It was such a pleasure helping you plan this adventure, and I hope Vietnam will welcome you back again someday!

With my best regards,
Lucy

We had a wonderful time in Vietnam.
Vietnam | Apr 10 - Apr 17, 2026

Kristin
Kristin F.
Peachtree City, GA | Reviewed on Apr 22, 2026
We had a wonderful time in Vietnam and will definitely be back to explore more of the beautiful country! Stephen Long was very attentive and made sure that everything was perfect. All of our tour guides were knowledgeable and professional & our drivers were prompt and courteous. Thank you for making our trip one that we will never forget! Read more

We had a wonderful time in Vietnam and will definitely be back to explore more of the beautiful country! Stephen Long was very attentive and made sure that everything was perfect. All of our tour guides were knowledgeable and professional & our drivers were prompt and courteous. Thank you for making our trip one that we will never forget!

Hotel Reviews
Hanoi Allure Hotel

They were very kind to hold our luggage when we checked out and were gone overnight on a Ha Long Bay cruise

Authenticity & Character
Location
We walked everywhere
Staff
Cleanliness & Comfort
Milalux Cruise
Ha Long
Authenticity & Character
I’m
Location
Staff
Cleanliness & Comfort
Our boat was a bit run down. The a/c in our room was freezing (even when we turned it up) and made a loud noise when it kicked on
White Lotus Hue Hotel
Hue

This is a beautiful hotel in a great location

Authenticity & Character
Location
Staff
They do a great job with our laundry
Cleanliness & Comfort
The Saga Hotel Hoi An
Hoi An

Staff was very attentive and offered to let us use the showers in the spa when he had to check out 7 hours before being picked up for our flight. We were able to spend the day at the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Onboarding Mila Cruise - Ha Long Bay
Onboarding Mila Cruise - Ha Long Bay
Ha Long Bay

I think this is just for the drive from Hanoi to Ha Long Bay.Very comfortable transportation

Quality of Experience
Food
There was no food
Guides, Drivers and Staff
Transport
Hanoi Half Day History & Food Tour
Hanoi Half Day History & Food Tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 22, 2026
Dear Kristin, I hope you are doing well. Thank you very much for taking the time to write a review and share your thoughts about your trip. I’m happy to hear that you had a memorable experience in Vietnam. At the same time, I’m sorry to learn that your experience on the Mila Lux cruise did not meet your expectations. I will pass your feedback on to the cruise team and make a note of it so we can provide more suitable recommendations for you and future travelers. I hope we’ll have the... Read more

Dear Kristin,

I hope you are doing well.

Thank you very much for taking the time to write a review and share your thoughts about your trip. I’m happy to hear that you had a memorable experience in Vietnam.

At the same time, I’m sorry to learn that your experience on the Mila Lux cruise did not meet your expectations. I will pass your feedback on to the cruise team and make a note of it so we can provide more suitable recommendations for you and future travelers.

I hope we’ll have the opportunity to welcome you back again soon, whether in Vietnam or elsewhere in Southeast Asia.

Wishing you all the best, and looking forward to seeing you again!

Warm regards,
Long

Ashley was amazing! Great trip to Vietnam
Vietnam | Apr 4 - Apr 11, 2026

Vicky
Vicky C.
Los Angeles, CA | Reviewed on Apr 13, 2026

Ashley was amazing! Always quick to communicate with us, very clear on everything, and went the extra step to make sure we were okay throughout our trip. We felt that if anything came up, we could reach out to her and get quick advice or suggestions on where to go in every city we visited. If any friends/family visit Vietnam, I would definitely recommend Kimkim to them to book the whole trip - we had an amazing, easy, stress-free time and could focus on enjoying ourselves!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 14, 2026

Dear Vicky and Stephanie,

Thank you! It was an absolute joy working with you. I’m thrilled that you felt well-supported and that your time in Vietnam was so memorable. Recommendations are the highest compliment I can receive, so thank you for that—I’d be honored to help your friends and family plan their future trips.

Wishing you many more amazing travels!

All the best,
Ashley

Mom & Daughter Adventure
Cambodia | Mar 21 - Apr 4, 2026

Mo
Mo M.
San Francisco, CA | Reviewed on Apr 11, 2026
Stephen Long was an excellent tour advisor for our two-week trip to Vietnam and Cambodia. He put together a wonderful itinerary tailored to our preferences — food, art, history, and nature — and truly paid attention to what we wanted. When I asked him to build in a relaxation day mid-trip, he planned for us to be in beautiful Hoi An, where our hotel had a pool and the beach was just a short trip away.
Stephen did an amazing job staying in contact with us via WhatsApp throughout the entire...
Read more

Stephen Long was an excellent tour advisor for our two-week trip to Vietnam and Cambodia. He put together a wonderful itinerary tailored to our preferences — food, art, history, and nature — and truly paid attention to what we wanted. When I asked him to build in a relaxation day mid-trip, he planned for us to be in beautiful Hoi An, where our hotel had a pool and the beach was just a short trip away.
Stephen did an amazing job staying in contact with us via WhatsApp throughout the entire trip. All of our transportation, hotels, inter-trip flights, and activities were booked for us, and communication about where and when we needed to be was always clear. We were also able to make slight adjustments to the itinerary as needed, which we really appreciated. The local tour guides Stephen arranged in each city were excellent as well.
We had an incredible time visiting Hanoi, Ha Long Bay, Hoi An, Ho Chi Minh City, and Siem Reap. We highly recommend Stephen for planning your next trip to Vietnam and Cambodia!

Hotel Reviews
O'Gallery Premier Hotel & Spa

Service is excellent. The hotel workers got to know us so well over the few days that we stayed here. Location is very central and walkable within the Old Quarter. The hotel itself is older, but the rooms were comfortable and had AC. Depending on your room, it could be loud since it is on a busy street. Breakfast had both Western and Vietnamese options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Treeline Urban Resort
Siem Reap

Such a calm and relaxing vibe at this hotel in Siem Reap. The food and coffee were both excellent! I especially enjoyed the plant-based food options, and it seems like the chef specializes in them based on the variety and uniqueness of plant-based items on the menu. The pool was beautiful and relaxing, and never too crowded (although could get very hot in the direct sun outside of late afternoon hours). The service was so friendly, and we loved interacting with everyone at the hotel. The design of the hotel itself was also done by an artist, and every detail was meticulously thought through. We loved the sculptures and paintings, which made us feel like we were in a museum (in a good way).

Authenticity & Character
Location
quiet and calm along the river, but close enough to restaurants and shopping to walk there.
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 13, 2026
Dear Mo, Thank you so much for taking the time to write such a detailed and thoughtful review. I truly appreciate your effort in sharing your experience with my team and me. Your feedback is incredibly valuable, as it helps us better understand what we’re doing well and where we can improve. We’re especially grateful for your specific comments, they give us great insight to continue enhancing our products and services. We’re glad to have had the opportunity to serve you, and we hope to... Read more

Dear Mo,

Thank you so much for taking the time to write such a detailed and thoughtful review. I truly appreciate your effort in sharing your experience with my team and me.

Your feedback is incredibly valuable, as it helps us better understand what we’re doing well and where we can improve. We’re especially grateful for your specific comments, they give us great insight to continue enhancing our products and services.

We’re glad to have had the opportunity to serve you, and we hope to provide you with even better experiences in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Wishing you all the best!

Best regards,
Long

Lucy was wonderful, and helped us plan a trip...
Vietnam | Mar 28 - Apr 6, 2026

Andrea
Andrea G.
San Jose, CA | Reviewed on Apr 08, 2026
Lucy was wonderful, and helped us plan a trip that was perfect for us. She was available during the trip as well for quick answers to questions that came up. Read more

Lucy was wonderful, and helped us plan a trip that was perfect for us. She was available during the trip as well for quick answers to questions that came up.

Hotel Reviews
De Syloia Hotel
hanoi

Fantastic staff, amazing breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Grand Cruise
Quang Ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lasenta Boutique Hoi An
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food was not great
Local specialist: Lucy Do

Fantastic trip
Vietnam | Mar 29 - Apr 5, 2026

K
Kavitha N.
United Kingdom | Reviewed on Apr 06, 2026

Me, my husband, and our 4-year-old traveled to Vietnam using KimKim, and we had a fantastic experience. Lucy, our travel specialist, really listened to what we wanted and tailored everything perfectly for our family. We got to see everything we hoped to see in Vietnam, and all the arrangements ran smoothly. The hotels were comfortable, and the tours were well-organized and enjoyable. Overall, we had a great trip and would definitely recommend Lucy and KimKim!

Local specialist: Lucy Do

Well-organized and fun-filled trip to Vietnam
Vietnam | Mar 26 - Apr 4, 2026

Kevin
Kevin F.
Newark, NJ | Reviewed on Apr 06, 2026
We just got back from 10 days in Vietnam and kimkim did an amazing job in planning the whole trip - soup to nuts, they handled hotels, transfers, an internal flight from Hanoi to Danang, local guides, activities and transportation. Both before the trip and at all points during the journey, we were also in constant contact with our Vietnam specialist, Long. He reached out every day to make sure that we knew the schedule for the next day and to make sure that everything was going smoothly. ... Read more

We just got back from 10 days in Vietnam and kimkim did an amazing job in planning the whole trip - soup to nuts, they handled hotels, transfers, an internal flight from Hanoi to Danang, local guides, activities and transportation. Both before the trip and at all points during the journey, we were also in constant contact with our Vietnam specialist, Long. He reached out every day to make sure that we knew the schedule for the next day and to make sure that everything was going smoothly. Special shout-out to Vinh, our local guide in Hoi An and for a day trip to the Golden Bridge and Bana Hills - he was super friendly, informative and über-patient with our near-constant requests to pause here and there to check out local shops and interesting points. Kimkim helped us navigate our first trip to Vietnam and struck the right balance of assistance and free exploration time -- would highly recommend!

Hotel Reviews
Capella Cruise
Halong

Capella runs one and two-night cruises. Like most of the guests we came across, we did the single night cruise, and it was a highlight of our trip to Vietnam. Everything is very well organized, from the transfer to the ship, to meals and activities.

Authenticity & Character
Location
Halong Bay is crowded by ships, but it felt like the Capella found a route that wasn't overcrowded - we never felt like we were on top of the other ships around.
Staff
Everyone was excellent - friendly and helpful!
Cleanliness & Comfort
Having taken cruises on much larger ships, the size of our room, bathroom (it had an actual tub!) and balcony were amazing to me.
Bespoke Trendy Hotel Hanoi

Bespoke Trendy may have a goofy name, but they have a great location in the heart of the old quarter in Hanoi, just a block away from a good "train street" viewing location. Rooms are nice, the restaurant is good, and all of the staff are helpful and friendly. Highly recommend!

Authenticity & Character
Location
Can't beat the one block from the train street - prime old quarter location!
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Lovely and sprawling hotel in Hoi An -- more like a resort with four swimming pools, two restaurants (Vietnamese and Italian) and a sprawling grounds where you can spend some time. The rooms were nice and the facility is perfect for families, especially with three of the pools being available to children.

Authenticity & Character
The lobby and grounds are lovely.
Location
Location is a bit outside of Hoi An but there is a shuttle to (and from) the old town from the hotel, and you can easily get a Grab into the city.
Staff
Everyone was super friendly and helpful.
Cleanliness & Comfort
Le Sands Oceanfront Danang Hotel
Da Nang

Nice, family-friendly hotel in Danang with a good view of the beach on one side and a good city-scape on the other. Breakfast buffet was very good and there is a nice rooftop pool with a bar that makes good coffees and cocktails. Staff were all very friendly and helpful. There are some other hotels clustered further down the beach, where swimming seems permitted - not sure if it's permanent, but at the time we went, there were "no swimming" signs posted along the strip of beach directly in front of the hotel, so that was a bit of a minus as we had been looking forward to a swim.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
VIP Fast Track Service
VIP Fast Track Service
Vietnam

This is a must-do. It was super-helpful to skip the long immigration lines in Hanoi, especially after the long flight from the U.S. - you are met and essentially waved directly to a person to review passports/visas, as applicable.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 06, 2026
Dear Kevin, Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words. It makes both me and my team very happy to know that you and your family enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests. During the trip, there are small drop points because of the hotel location in Hoi An and Da Nang. I hope you will understand and forgive this part to... Read more

Dear Kevin,

Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words.

It makes both me and my team very happy to know that you and your family enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests.

During the trip, there are small drop points because of the hotel location in Hoi An and Da Nang. I hope you will understand and forgive this part to let this trip still be memorable and enjoyable.

We sincerely hope to have the pleasure of welcoming you again in the near future.

Warm regards,
Long