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active 4 hours ago

Lucy Do

My name is Lucy, I live in Hanoi, Vietnam, and I am helping travelers to arrange their dream vacations. Exploring the world has always inspired me, and I have always been looking for opportunities to travel. This led me to work in the travel industry. I started my job 4 years ago as an intern when I still was doing my degree. I tried different roles in the company and found my best in being a travel consultant.
I have a big passion for travel, and I continuously explore all Indochina countries. With all my local experience, I a happy to share it, making interesting and joyful trips for my clients.

What places and activities do you specialize in?

"There is no doubt that Vietnam is my strength, my beloved destination. But I also extensively traveled in Cambodia, Laos, and Thailand. Whenever I consult my travelers, I try my best to meet their expectations and find the perfect activities for their travel style. But my main strength is beach holidays, trekking, visiting cultural sites, family tours, and trips for seniors and solo travelers."

How did you get involved in travel?

"There's a misconception that you need a ton of money to be able to travel. In reality, you don't. Although, traveling requires some effort and courage to start. Now the world is so full of opportunities and flexibility, and I took advantage of this by starting to work in the travel industry. It could help me always be up to date with any new activities to do, know where to stay finding the perfect balance between quality and price. I started working in the travel industry when I was a student, I wanted to make extra money and be among the same travel enthusiasts as me. I found myself being a travel consultant, it is really joyful for me, and it fits my skills the best. After graduation, I stayed in the same company to work full-time. This place became for me a second home, I found good friends, and all my travel dreams are coming true."

Please share a unique travel experience you will never forget.

"One of the best travel experiences I had was my trip to Quang Ninh province of Vietnam when I visited Halong Bay and explored its limestone islands by kayak. Ha Long in Vietnamese means "descending dragon", by the legend, the hundreds of islands in the bay are the teeth of the dragon, who helped the Vietnamese to defeat the enemy. This place really gives you a feeling of magic.
I was amazed by the pristine beauty of Halong Bay and the distinct feeling when I was puddling my kayak through the cave. I so loved being on the move and never knowing what may be around the corner! I will never forget this experience.
"

Lucy is part of the following groups: Laos Travel Agents, Thailand Travel Agents, Vietnam Travel Agents
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Recent trip reviews for Lucy

Focusing on the Trip
Vietnam | Mar 31 - Apr 5, 2023

Kimberly
Kimberly H.
South Korea | Reviewed on Apr 06, 2023

Lucy was helpful but I stressed about my trip because of not knowing to book flight, hotel, in a certain order. Also visa was costly for me due to me ordering 3 visas.
However, once I got to Vietnam the stress of getting here was pretty much non existent. read more

Lucy was helpful but I stressed about my trip because of not knowing to book flight, hotel, in a certain order. Also visa was costly for me due to me ordering 3 visas.
However, once I got to Vietnam the stress of getting here was pretty much non existent.

Hotel Reviews
Adora Art Hotel

Hotel was ok. They had dinner menus at the entrance and near the elevators but I never saw the kitchen open or diners there eating.

Authenticity & Character
Quiet place in the center of a crowded bustling town.
Location
In the heart of the city.
Staff
Desk staff were kind of nice.
Cleanliness & Comfort
Appearance was enviting
Silkotel Hoi An

This hotel was very tropical looking. I immediately had to photograph each view leading up to my room which ended with a short winding flight of stairs. Plants aligned but sides and my room was also beautiful. I regret not taking time to sit on the balcony. Looks like I'll have to go back.

Authenticity & Character
The hotel was picturesque and the staff were good.
Location
Right across from my tailor shop and a short walk from the riverfront where the lanterns glow at night time.
Staff
I like that if there was a question there was a very knowledgeable supervisor available.
Cleanliness & Comfort
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 18, 2023

Dear Kimberly,

Thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future.

I regretted that you got stress about arrangement the tour and logistical. However I would like to explain more about this situation:

1. Regarding international flight, I wish I should let you know that the price excludes any international flights eventhough it was mentioned in the pricing details.

2. Visa: I sent you an... read more

Dear Kimberly,

Thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future.

I regretted that you got stress about arrangement the tour and logistical. However I would like to explain more about this situation:

1. Regarding international flight, I wish I should let you know that the price excludes any international flights eventhough it was mentioned in the pricing details.

2. Visa: I sent you an official link to apply for evisa to Vietnam and you got some issues with payment so I offered our assistance but you said that you would go with another visa company. Before the trip started, I also had asked for a copy to double check and it turned out that you filled in an incorrect name compared to your passport. At that time it was not enough time to reapply it. And finally, we offered you an urgent visa to enter Vietnam without a supplement because I supported this amount. What a pity that in the end, you were not happy about it.

Thank you again for choosing our service, I am sure that we won't stop enhancing our services to offer you a perfect trip that could be a good fit for your travel requirement in the near future.

Best regards,
Lucy

Highly recommend Lucy from Realistic Asia
Vietnam | Feb 11 - Feb 23, 2023

M
Mitch L.
Australia | Reviewed on Feb 26, 2023

We had an amazing time in Vietnam and couldn’t have been happier with the service we received from Lucy. Whenever we had questions or wanted to make last minute changes she was so quick to get back to us. Would highly recommend.

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Feb 27, 2023

Dear Mitch,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to accompany you and Kirsty on this trip. Thank you again for trusting our company, and we hope to see you again in other Indochina countries!
Best wishes!
Lucy