Lucy Do

Lucy made our trip wonderful. Any issue that arose she managed successfully. It was peaceful and positive. We will use the service in the future.

We absolutely loved our trip to Vietnam. Lucy, our local specialist helped tremendously during our planning phase. She was very accommodating even when we had to make several changes. Our guide, KC and driver, Quang while we were in Hanoi were spectacular. KC was very informative and kept us entertained the entire time. He really made the first part of our trip extra special. Quang was such a great driver and was able to handle the crazy traffic in Hanoi with ease.
All of our hotels were high end and the staff were always there to help us in any way. Annie from the GM Premium Hotel in Hanoi was like a personal assistant helping us find places to eat, an ATM and providing us reservations even on the 80th anniversary which was hard to come by.
We had a cooking class with Chef Ai and her niece and it was definitely a highlight of our trip.
In Phu Quoc we stayed at the Dusit Princess Moonrise hotel. The staff was exceptional. We especially loved Victor in the hotel bar and Ms. My who gave us several excursion options. We had a great experience at the spa there and loved our massages.
In Ho Chi Minh City the hotel restaurant manager was extra special. He sat and talked with us for over 30 minutes even after they closed. He suggested drinks to try and other establishments in town that we might like.
Our last night in Ho Chi Minh City was spent on a street food tour with Vespa Wanderers and we loved it! Riding on the Vespas was so exciting and the food was great. At the end of the night they gave us a mini scrapbook with pictures taken of us throughout the night. That made it all more special and we have no idea how they were able to get it completed without us knowing.
Vietnam was everything we had hoped and more. Each hotel had a special welcome for us when we got there. Lucy made sure everyone knew we were there to celebrate our anniversary and they made sure to make it extra special. We can't wait to go back

We had an excellent trip. Lucy was always helpful and prompt in her support, changing and improving things for us in the planning stage. When we got here everything ran smoothly. Our guides were also excellent. Andy was very knowledgeable and keen to work with us. We especially loved our guide Bau in Sapa . She was very easy to talk to about life in northern Vietnam and even though our second scenic route was not very scenic because of mist she made it a pleasure to be walking with her.

The boat trip in Ha Long Bay also had many plus points. Our room was lovely and the food amazing. We were a bit disappointed that we didn’t get to see much of the bay being mostly in one spot rather than cruising. The swimming and kayaking were very strictly controlled- we didn’t get a second kayaking choice on the cave visit. These were the slight hiccups at the end of our trip.
We loved La Siesta Hotel in Hanoi. The staff were helpful and kind , the Skybar was amazing and the breakfast wonderful. We also loved Le Clos du Fil - a quieter and calmer hotel with a lovely pool and a perfect place to draw breath in our busy trip. Perhaps the hotel in Sapa was not quite up to the standard of the rest? It had great views but it was a bit tired looking in places.

These are small things which I hope you can use in future bookings. We did have an amazing time and we are very grateful to Lucy for putting this in place for us. We hope to be planning our next Kim Kim trip soon!

Janice and Alex