Lucy Do
My name is Lucy, I live in Hanoi, Vietnam, and I am helping travelers to arrange their dream vacations. Exploring the world has always inspired me, and I have always been looking for opportunities to travel. This led me to work in the travel industry. I started my job 4 years ago as an intern when I still was doing my degree. I tried different roles in the company and found my best in being a travel consultant.
I have a big passion for travel, and I continuously explore all Indochina countries. With all my local experience, I a happy to share it, making interesting and joyful trips for my clients.
What places and activities do you specialize in?
"There is no doubt that Vietnam is my strength, my beloved destination. But I also extensively traveled in Cambodia, Laos, and Thailand. Whenever I consult my travelers, I try my best to meet their expectations and find the perfect activities for their travel style. But my main strength is beach holidays, trekking, visiting cultural sites, family tours, and trips for seniors and solo travelers."
How did you get involved in travel?
"There's a misconception that you need a ton of money to be able to travel. In reality, you don't. Although, traveling requires some effort and courage to start. Now the world is so full of opportunities and flexibility, and I took advantage of this by starting to work in the travel industry. It could help me always be up to date with any new activities to do, know where to stay finding the perfect balance between quality and price. I started working in the travel industry when I was a student, I wanted to make extra money and be among the same travel enthusiasts as me. I found myself being a travel consultant, it is really joyful for me, and it fits my skills the best. After graduation, I stayed in the same company to work full-time. This place became for me a second home, I found good friends, and all my travel dreams are coming true."
Please share a unique travel experience you will never forget.
"One of the best travel experiences I had was my trip to Quang Ninh province of Vietnam when I visited Halong Bay and explored its limestone islands by kayak. Ha Long in Vietnamese means "descending dragon", by the legend, the hundreds of islands in the bay are the teeth of the dragon, who helped the Vietnamese to defeat the enemy. This place really gives you a feeling of magic.
I was amazed by the pristine beauty of Halong Bay and the distinct feeling when I was puddling my kayak through the cave. I so loved being on the move and never knowing what may be around the corner! I will never forget this experience.
"
Lucy's favorite itineraries and travel advice
Top itineraries and travel advice
Explore the highlights of Vietnam from its southern cities to its northern coast. You'll start the journey in Ho Chi Minh City (formerly Saigon) and discover its French-colonial...
Experience the best of northern Vietnam on this weeklong getaway. You'll tour the historic streets of old Hanoi, travel to mountain villages home to ethnic communities, and hike...
Make your travel plans wisely to get the most out of a week in Vietnam. Try a northern adventure that takes you to the colonial streets of Hanoi and the mountains of Sapa, or go...
Family itineraries
Take the family on an in-depth discovery of a singularly beautiful country that's the well-spring of a deep culture: Vietnam. Over two weeks, you'll see it all, from the...
Having trouble choosing between Vietnam and Thailand for your family trip to Southeast Asia? This exciting two-week itinerary includes highlights from both countries. The tour...
Recent trip reviews for Lucy
Third trip using kimkim - first trip to Vietnam!
Vietnam
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May 15 - May 24, 2026
This is my third time using kimkim. I've been happy with each experience.
I was originally planning to visit Vietnam (Hoi An and Hanoi) in November 2025. I was connected with Lucy who put together a great itinerary for me in the limited amount of time I had. We made a few changes to match my interests…and then I cancelled fairly last minute for work related reasons. This ended up being a blessing as Hoi An had some bad flooding around that time, which Lucy had warned me about (and I basically disregarded - so you should always listen to your TA because they know what they are talking about!)
Kimkim makes it easy to reschedule and I moved my trip to May 2026. I was able to add on dates and make additional tweaks to my itinerary. As my travel date came closer, she made sure I had my visa and all other travel information needed. Lucy also checked up on me throughout the trip and made sure I was doing okay.
I like to travel alone and heard that Vietnam was a safe place for a solo female traveler. I otherwise didn't know what to expect visiting the country. The guides I had helped make me feel comfortable and provided a great education about the country. Specifically, my primary guide in Hoi An was Huan who took me to My Son Sanctuary as well as a tour of Hoi An's Old Town. He was very informative and was also very accommodating of my slow pace. I also had guide Chay in Hoi An, who was flexible in changing my scheduled tour for that day. In Hanoi, Trung took me to a village in Ba Vi Hill area where I met several fascinating people. Finally, I had guide Quoc in Pu Luong, whom everyone we passed in the villages seemed to know! I finished my trip with a two night cruise in the Ha Long Bay. Every day was one great experience after another - from the lanterns in Hoi An to the tiered rice fields to the iconic limestone rocks reaching up from beneath the water. And all these great experiences were made more memorable by the welcoming people I met. A truly great trip!
I loved all of my hotels. However, my Hoi An hotel was between the Old Town and the beach. I would recommend that if you want to be closer to Old Town, that you should mention that when planning. I used Grab and the cost to Old Town was minimal and didn't take that long.
Dear Debra,
Thank you for taking the time to share your feedback.
I am very pleased to know that you enjoyed many aspects of your trip. At the same time, I appreciate your comments on the trip. Your feedback is extremely valuable as it helps us improve our services and provide even better experiences for future travelers.
Thank you again for traveling with us. It was a pleasure assisting you, and I hope we will have the opportunity to welcome you back in the future.
With my best regards,
Lucy
Lucy was responsive, a great listener, and de...
Vietnam
|
Apr 29 - May 9, 2026
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta... Read more
Lucy was responsive, a great listener, and deeply connected into the local experience. We felt like deep cultural and local kind of trip.
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta and DaNang were lovely, very especially the Little Oasis (a GEM!)
Hotel Reviews
One of the best hotels we have stayed at. Authentic, super clean and comfortable, deep tub, caring and welcoming staff. We felt safe as soon as we walked through the hotel doors. The breakfast buffet was abundant! The staff was outstanding - especially Rose. Each day when we returned from an outing they would welcome us back like we were family. They were accommodating and caring as to what we had planned for the day and if we needed anything. They cared about the logistics for our travel back to the airport and confirmed details on our behalf. They ensured we have proper sun coverage during our outings to the beach, even loaning me a hand painted hat.
Outstanding. Everyone should visit here. Can't say enough good words.
Could have been cleaner. The hotel bathroom floor was dirty especially the space between the glass showe wall and hotel hallway. Really could have used a strong vacuum and carpet shampoo. The hotel pool was lovely though as well as the staff.
Activity Review
Our favorite!
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests. It... Read more
Dear Janine,
Thank you so much for your lovely and thoughtful review. 💛
It truly means a lot to hear that you felt connected to the local culture and experiences throughout your trip
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests.
It was such a pleasure helping you plan this adventure, and I hope Vietnam will welcome you back again someday!
With my best regards,
Lucy
Lucy was wonderful, and helped us plan a trip...
Vietnam
|
Mar 28 - Apr 6, 2026
Lucy was wonderful, and helped us plan a trip that was perfect for us. She was available during the trip as well for quick answers to questions that came up.
Hotel Reviews
Fantastic staff, amazing breakfast
Fantastic trip
Vietnam
|
Mar 29 - Apr 5, 2026
Me, my husband, and our 4-year-old traveled to Vietnam using KimKim, and we had a fantastic experience. Lucy, our travel specialist, really listened to what we wanted and tailored everything perfectly for our family. We got to see everything we hoped to see in Vietnam, and all the arrangements ran smoothly. The hotels were comfortable, and the tours were well-organized and enjoyable. Overall, we had a great trip and would definitely recommend Lucy and KimKim!
Vietnam adventure
Vietnam
|
Mar 5 - Mar 14, 2026
Our trip was fantastic with exceptional hotels and terror guides. Lucy was always available to answer our questions and solve any issues we had although to be fair everything was fairly seemless. I would recommend KimKim without reservation. Thank you Lucy.
Hotel Reviews
Terrific breakfast and very helpful staff. Very comfortable beds.
Terrific food and lovely staff. Comfortable bed and excellent amenities.
Fantastic location, friendly staff, delicious breakfast and OMG the bidet toilets were awesome. No kidding.
I have a lot to say. First of all, I am "gen...
Vietnam
|
Mar 6 - Mar 18, 2026
HCMC
Hotel. We liked the Bach Suites hotel, even though it was not the hotel we were promised when we booked the trip. The staff was lovely, and the breakfast was good. The room was... Read more
I have a lot to say. First of all, I am "generally" happy with my KimKim booking. Lucy was very responsive in creating a trip for us, and made changes according to our requests. However, once we paid in full for the trip, two of the hotels were changes, to what I would consider a lower level of hotel.
HCMC
Hotel. We liked the Bach Suites hotel, even though it was not the hotel we were promised when we booked the trip. The staff was lovely, and the breakfast was good. The room was comfortable and I liked the gym. Some areas were in a bit of disrepair with general maintenance needed. I just felt "duped" by the switch. Also, the noise from the nearby disco was very annoying. I understand this is not the hotel's fault, but it is a nuisance.
Tours. By far, the tours provided in HCMC were our least favorite. Our tour guide, Anna was partially to blame. She made us feel like touring for us was such a burden to her. The walking tour left a lot to be desired. The temple, meh, the lacquer museum was merely a gift shop disguised as a learning experience, and at the war museum instead of guiding us around she said "see you in an hour". The tour the following day to the Mekong Delta was not much better. She complained about the gas prices, and how they were not making any money one the tour. She took us to a bee factory - another shop disguised as an event. When I was stung by a bee on my face, she refused ice and said a cream she had was adequate. She basically blamed me for getting stung - I should not have tried to swat it away. BTW, my face was swollen for a week. It's a good thing I traveled with an antibiotic. The candy factory was another gift shop disguised as a tour, and the boat ride gave me Disneyland jungle cruise vibe. I sincerely feel like this was a completely wasted day.
HUE
Hotel. Silk Path was excellent. Breakfast excellent, staff excellent. Room comfortable. highly recommend this hotel.
Tours. Vu Dang was an excellent tour guide. The cyclo food tour was very fun, not too long, and the restaurants he took us to were great. The next day we toured the former capital and had lunch at a local home, visited the pagoda and took a dragon boat tour. We enjoyed the day thoroughly. The next day, we were supposed to go on the Tam Giang Lagoon Survival tour, but the weather was terribly rainy. Not a problem, Vu was able to pivot and take us to two local farms where we were able to learn about the local farming . It was all interesting, and the lunch at Mr. Nam's house was so fun! A great way to spend the day before flying of to Hanoi.
HANOI
Hotel. Hanoi Imperial Hotel & Spa. Another Hotel that was switched after payment. Hotel was fair at best. I am still wondering where the "spa" is. They staff was accommodating and made us feel welcome. Our room had a shower that flooded the entire bathroom, and the breakfast was mediocre.
Tour. Our full day city tour was great. Tony was an exceptional guide, and guided us around like a pro. We especially enjoyed the Museum of Ethnology, and Tony was great at pointing out interesting displays and exhibits that were housed there. We enjoyed his company and knowledge. My one comment is that it was a very FULL day, and maybe too long for older guests.
SAPA
Hotel. Aliana Boutique Hotel was nice. Staff very welcoming and our room was good. Breakfast just ok.
Tours. Out tour guide, Lo May, was another excellent guide. She really helped us to understand the region, and introduced us to a lot of the lifestyle and economy of the region. I highly recommend her for tours. She was funny, and smart as well. One highlight was visiting her family home, and meeting her parents.
HA LONG BAY CRUISE
The boat was ok. This was another Switcheroo! We were promised one boat, then after we paid, we were switched to another. Our room was in the back, so the anchoring was very noisy and woke us each morning early. The staff was friendly, especially Wendy. Food was so-so, but the bay was very picturesque. We were happy to relax for a few days as we had been so busy touring all of the other days.
SUMMARY
-upset about hotel changes, and boat change after we paid in full - VERY unprofessional i can understand one change, maybe, but THREE??
-terrible tours in HCMC
-great drivers all around. Always on time with a smile.
-lucy very responsive
-no "glitches" in the schedule
One last thing. KimKim markets a whole "sustainability" thing, and we even paid a sustainability fee. NO WHERE on this trip did we see and sustainability efforts! Kind of feel like we paid for an idea.... Trash everywhere. Even in Ha Long Bay, a Unesco site, we lay in bed seeing streams of trash float by our room. Feels like the fee is a bit of a scam
That said, I would recommend KimKim if asked. I could not have attempted to do all of that planning myself.
Hotel Reviews
clean room, great staff, ok breakfast
great staff, comfortable room, good breakfast
Activity Reviews
loved being on this tour with Lo May
excellent guide. very eye opening experience
excellent guide. full, interesting day
Interesting day, excellent guide
fun night, good food, great guide
terrible guide, waste of time
boring, terrible guide
I am so glad we used kimkim to plan the Vietn...
Vietnam
|
Mar 5 - Mar 14, 2026
I am so glad we used kimkim to plan the Vietnam portion of our vacation. Every place we stayed at was wonderful, each tour guide was helpful, informative and attentive. Lucy, our trip planner did such a great job making adjustments for us as we went along and keeping us informed of our daily activities. I highly recommend kimkim to anyone wanting help in planning their vacation. I will certainly use them again.
Thoughtful and smooth execution of a complex trip
Thailand
|
Jan 14 - Feb 18, 2026
The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a five-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.
Our interactions with Lucy, our travel Specialist, were professional and steady throughout (via Whatsapp). Communication was clear, responses were timely, and it was evident she was actively monitoring the itinerary as we moved from place to place. When small issues arose — which is inevitable on a trip of this length — they were addressed promptly and constructively, without friction. That allowed us to focus on the experience rather than the logistics.
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Just as important, they were easy to spend a full day with — something that becomes critical when you are traveling intensively. A few were truly outstanding, offering depth, context, and a natural ability to read the group. Others were solid and dependable, though somewhat more scripted. Still, the overall standard remained high.
Several guides also demonstrated flexibility when plans shifted slightly due to weather, timing, or our own preferences. That adaptability made the experience feel more personal and less rigid.
Hotel Reviews
The Amara Bangkok is a solid 3.5-star stay overall. The room size worked well for two people with luggage — not always a given in this category. The layout was practical and thoughtfully arranged, and it didn’t feel cluttered after a long travel day. You could actually open suitcases without having to reshuffle the entire room each morning. The space felt efficient and comfortable. The staff were consistently cordial and pleasant. Easy to approach, helpful when needed, and never intrusive. Service felt steady and professional. Breakfast was a strong point. A generous spread with both Thai options and familiar Western choices, allowing for variety from one morning to the next. It was a reliable and enjoyable way to start the day. There were, however, a few surprising gaps. The gym was essentially a small room with a couple of machines — no comprehensive workout setup, not even a yoga mat. The rooftop pool, which looks impressive online, turned out to be relatively small and consistently crowded. The atmosphere felt more congested than relaxing. The bar pricing was also noticeably high, edging closer to gouging than hospitality. Overall, this is not a destination hotel, and it does not position itself as one. It functions well as a practical base: comfortable room, friendly staff, and a strong breakfast. The core offering is solid, though some of the amenities do not quite align with the expectations suggested by its presentation.
Reviewing Panvaree The Greenery is not simple, because the experience genuinely pulls you in different directions. Let me start with what truly stands out. The views – 6 out of 5. Absolutely breathtaking. Waking up to limestone cliffs rising out of emerald water feels almost unreal. The early morning mist drifting across Cheow Lan Lake, long-tail boats cutting quietly through the water, sunset light hitting the rock faces — it is spectacular. Few places deliver scenery at this level. This alone makes the journey worthwhile. The staff – 6 out of 5. Pleasant, accommodating, warm, and genuinely kind. From the moment you step onto the floating dock, you feel welcomed. There is sincerity in the way they interact. A special mention to the Valentine’s Day dinner — we were pleasantly surprised by a beautifully arranged spread, with thoughtful decorations that made the evening feel festive and personal. It was an unexpected touch and very well executed. The program – 5 out of 5. Well organized and thoughtfully structured. The boat tours and lake activities are enjoyable and showcase the natural beauty of the area. The only drawback: the kayaks. The paddles are unusually heavy, which limits how long you can comfortably explore. In a setting like this, better equipment would meaningfully improve the experience. The food – 4 out of 5. Nicely presented and generous in portion. Overall good, though at times slightly bland and a bit oily for my personal taste. That said, dining while floating in the middle of the lake adds a certain magic that elevates the meal beyond the plate itself. Now the challenging part. The accommodation – 2 out of 5. The rooms are small and tight (for a couple with their luggage) . The bathroom is fully wet-style. Wi-Fi is unstable and difficult to rely on — and there is no cellular coverage. Air conditioning does not operate between 7am and 1pm. I understand the logistical constraints of running a floating resort inside a national park, and that context matters. Still, expectations should be clearly aligned with reality before arrival. Overall verdict: If you come expecting luxury comfort, you may be disappointed. If you come for nature, scenery, a unique floating experience, and very attentive staff — you will absolutely be rewarded.
We had a fantastic stay at The Tubkaak Krabi Boutique Resort in a pool-view room on the second floor. The room was thoughtfully designed, with enough space for two people and luggage without feeling tight. Everything was spotless, and we especially loved the outdoor shower — it added a relaxed, tropical feel that made the experience even more memorable. What made the stay even more special was the location. The resort sits toward the end of the road on Tubkaak Beach, away from the busier areas of Krabi. We truly appreciated that distance. It limited traffic, outside noise, and random foot traffic along the beach. The setting felt quiet, secluded, and calm — exactly what we were hoping for. It allowed the natural beauty of the beach and the sunsets to take center stage without distraction. The service is what truly elevates this property. The staff are exceptional — not just polite or efficient, but genuinely warm, attentive, and proud of what they do. There is an authenticity in their hospitality. From reception to the restaurant team, housekeeping, spa therapists, and beach staff, everyone contributed to making the stay seamless. You feel recognized. Small details are remembered. Assistance is offered naturally, without being intrusive. That level of care transforms a beautiful hotel into something personal. It makes you look forward to returning after a day out, knowing you will be welcomed with a smile and that everything is taken care of. The breakfasts and dinners were excellent in both quality and presentation. Morning yoga, paddle boarding, long beach walks, spa treatments, and cocktails at sunset directly on the beach created a perfect daily rhythm. The hotel feels intimate, calm, and refined, without being overly formal. A beautifully presented property with truly outstanding service. This is the kind of place you return to — not only for the setting, but for the people who make it special.
Our room at the De Chai The Colonial Hotel & Spa had room for 2 travelers with their luggage, with a modern, simple design, with a somewhat limited (partially obscured) view. That said, it did not detract from the overall comfort. The space was well maintained, nicely laid out, and clean. The bed was comfortable, and housekeeping kept everything in good order throughout our stay. The location is a major advantage. It is an easy walk to the Old City, multiple restaurants, temples, and numerous massage spots. The night markets are about a 10–20 minute walk away, close enough to be convenient but far enough to avoid the noise and crowds late at night. Service was excellent. The staff were genuinely caring and attentive, and interactions felt warm rather than transactional. Breakfast was good with solid variety, though the coffee was on the weaker side. Overall, a well-located hotel in Chiang Mai offering clean, comfortable rooms and consistently strong service.
Le Bel Air Resort Luang Prabang has a distinct French colonial style, visible both in the buildings and in the room we stayed in. The design carries through nicely, and the room felt cohesive and well thought out. Having a large bathroom with a generous counter and two sinks was a real plus. There was ample space for two people traveling with check-in luggage. We also enjoyed the balcony, especially in the evenings and in the morning with tea—it added to the sense of calm. From a practical standpoint, everything worked well. Water pressure was consistently good, there was plenty of hot water, and the air conditioning worked perfectly—something you really appreciate in this climate. This is a great place to relax. With relatively few guests, the property feels quiet and peaceful, offering a nice level of privacy. The atmosphere is calm and beautiful, with lush greenery throughout. Each area feels intentionally arranged, and the poolside zone is especially pleasant. The swimming pool was clean and inviting. The hotel staff was welcoming and accommodating throughout our stay, which added to the overall comfort and ease. We also appreciated the in-room and hotel amenities, including the nicely sized pool with bar service. The shuttle service to and from downtown and the night market was very convenient and made getting around easy. The main shortcoming was breakfast buffet. The selection of Lao food was very limited, and on our last day there were none at all. The Western options were average and felt repetitive. The coffee was particularly disappointing—weak, diluted, and prepared in a basic drip style into a large pot. Overall, this was a relaxing and welcoming stay. With a stronger breakfast offering, this place could easily be a top-notch hotel.
We did NOT stay and the Mintra Hotel but rather at the Salana Boutique Hotel (2 blocks away). The Salana Boutique Hotel is in a central, highly walkable location in Vientiane. Temples, restaurants, cafés, and key sights are all within easy reach, which made it simple to explore the city on foot without relying on transportation. The setting strikes a nice balance — convenient, yet not overly hectic. From the moment we arrived, the staff were welcoming and attentive. Check-in and check-out were smooth and efficient. Throughout our stay, the team was consistently helpful, offering advice and assisting with small requests without hesitation. That level of service makes a real difference when traveling between multiple destinations, where ease and reliability matter. Our room was a good size, with ample space for two people and luggage. The bed was comfortable, and the layout felt practical rather than cramped. The bathroom was also well proportioned, with a proper shower cubicle and good water pressure — always appreciated after a long day out exploring the city.
Our stay at MK Premier Boutique Hotel Hanoi was pleasant overall, with a few trade-offs worth noting. We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space m. Choose a room without a balcony On the positive side, the staff were genuinely welcoming and friendly throughout our stay—helpful without being overbearing. Breakfast was also a highlight, with many options and dishes prepared fresh, which made mornings easy and enjoyable. Overall, good service and an excellent breakfast, but if space matters, a quieter, non-balcony bigger room might be the better choice.
Activity Reviews
Our full day in Bangkok was intense, colorful, and ultimately very rewarding — a comprehensive introduction to the city’s historical and cultural heart. Overall, this tour captures Bangkok’s contrasts — royal grandeur, spiritual depth, urban intensity, and river life — all in a single, well-structured day. It is full, but it delivers a strong and memorable overview of Bangkok. We loved the massage at the Wat Pho, massage school
This half-day excursion was an absolutely worth it. This was a well-paced and enjoyable half-day trip — iconic, photogenic, and uniquely Bangkok.
he morning at the Panvaree The Greenery was pleasant and relaxed, a nice way to close the stay. The boat transfer back to Cheow Lan Pier was well organized and ran smoothly. This time, the transportation logistics worked much better. The driver met us directly at the boat dock, which made the transition seamless. We were then taken comfortably to the airport, with a short stop for lunch along the way. Overall, the return journey was efficient and well coordinated.
The activities organized by Panvaree The Greenery were well paced and thoughtfully structured. There was a good balance between guided excursions and free time, allowing us to enjoy the lake without feeling rushed or over-scheduled. The boat tours, swimming , and relaxed periods to kayak or simply sit and take in the scenery created a natural rhythm to the stay. Nothing felt forced. The timing worked well with the light, the weather, and the overall atmosphere of the lake. Overall, the program was very enjoyable and contributed significantly to what became an excellent and memorable experience.
The transfer experience was less smooth than expected. The driver/guide did not speak English, so we had to communicate through the staff at The Tubkaak Krabi Boutique Resort before departure. That made coordination more complicated than it needed to be. Upon arrival at the harbor, we were dropped off in the parking lot without guidance or assistance. In a busy, somewhat chaotic setting with multiple boats and operators, it would have been helpful to be escorted to the correct pier or at least clearly handed over to the next team. Instead, we were left to navigate the situation ourselves. Yet, once we were "found" by the Panvaree The Greenery staff it was a smooth wonderful experience.
Due to weather, our original sunset 7-island tour with the bioluminescent swim was changed at the last minute to a morning 4-island tour without the bio-luminescent component (we are still waiting on clarification regarding the refund). Unfortunately, this adjustment did not feel like a good use of our time. Our hotel offered a very similar 4-island experience directly from the beach in front of the property. Had we booked locally, we would have avoided roughly two hours of travel each way, as our transfer involved picking up and dropping off other passengers along the route. In total, close to four hours of the day were spent in transit. In addition, the group size — about 16 people — made the experience feel less personal and less intimate than we had expected. A smaller boat departing directly from the hotel would likely have created a more relaxed atmosphere and a smoother flow to the day. We understand that weather conditions require flexibility, but in this case the alternative offered did not match the value or experience of the original plan.
The Tubkaak Krabi Boutique Resort was truly amazing and made our stay in Krabi both wonderful and memorable. From the setting on Tubkaak Beach to the thoughtful design and exceptional service, everything came together seamlessly. The atmosphere is calm and intimate, the property beautifully maintained, and the attention to detail evident throughout. We have only praise for this wonderful resort. It delivers not only comfort and beauty, but a feeling — of being cared for, of slowing down, of being exactly where you want to be. Highly recommended.
The Chiang Mai City Safari offers a well-paced and varied introduction to the city, combining local life, food, and major cultural landmarks in a single day. Overall, this tour works well as a structured overview of Chiang Mai. It blends transportation modes (tuk-tuk ride) , neighborhoods, food, and temples into a cohesive experience, offering both cultural context and local flavor.
The jungle hike was fun. . The walk itself was scenic and peaceful. At the village, we sampled locally grown Arabica coffee prepared by the farmers — a simple but memorable moment. We then visited the Royal Twin Pagodas, beautifully maintained and set against sweeping views. The gardens are carefully designed, and the setting gives a sense of both reverence and national pride. Lunch at the Royal Highland Project was pleasant and well organized.
The starting time of this anticipated activity was moved earlier (from 430 PM to 3 PM), while we were caught in a very long immigration line at Chiang Mai airport. As a result, we only arrived for the final 45 minutes of the Monk Chat That said, even those last 45 minutes were highly engaging. The discussion was open, thoughtful, and refreshingly direct. The monks answered questions candidly, offering insight into Buddhist practice, daily monastic life, and broader cultural perspectives. It felt authentic and unscripted. We genuinely wished we had been able to attend the full three hours. Even a short portion left us wanting more.
Both activities were unique and genuinely interesting. We learned a great deal about traditional paper making and paper art. Mrs. Ting introduced the history and vision behind preserving this craft, explaining not only the technique but also its cultural importance. The process itself was engaging — working with natural fibers and incorporating fresh flowers into the sheets gave a new appreciation for something that can appear decorative, yet carries real depth and heritage. In the afternoon, we continued to a community-based rice farm set in the countryside. There, we had the opportunity to experience aspects of a farmer’s daily routine — planting, working the fields, and understanding the rhythm of rice cultivation. It added perspective to something we often take for granted. The visit extended beyond rice. We explored small handicraft workshops, including bamboo weaving, blacksmithing, and sugarcane processing, each demonstrating skills passed down through generations. The tour concluded with a walk through the organic garden, where natural herbs and their uses in traditional medicine were explained. The day combined creativity, agriculture, and rural life — offering a grounded and authentic look at local traditions beyond the temples and city streets.
Our day in Vientiane offered a concise but meaningful introduction to Laos capital. the tour provided a well-structured overview of Vientiane’s spiritual and historical foundations, giving context to a capital that feels modest yet culturally significant. We also enjoyed the artistic interpretations of the Buddha Park
Participating in the early morning alms giving was a meaningful unique experience for us. THANKS. the visit to the Morning Market offers a completely different — and very real — side of Luang Prabang. And then the city tour provided helpful context and structure. Visiting temples such as Wat Xieng Thong, walking through historic streets, and learning about the blend of Lao and French colonial influence gave depth to a picturesque city. Together, the market and the temples provide balance — daily life and spiritual life, present and past — offering a fuller understanding of what makes Luang Prabang unique.
We enjoyed the experience and the quality of the staff, food and atmosphere. A memorable event.
The planning framework was thoughtful, and th...
Thailand
|
Jan 16 - Feb 5, 2026
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good... Read more
The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a thre-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Easy to spend a full day with, which matters more than people realize. Of course, not every guide operated at the same level — some were truly outstanding, others solid but less engaging — but the overall standard was high.
Our interactions with Lucy were smooth and professional. She was responsive, organized, and clearly making an effort to coordinate across multiple locations and moving parts. That’s not simple, especially when we were changing cities every few days. When small issues came up, she addressed them quickly and without defensiveness, which I appreciated.
One suggestion: receiving the guide’s name and contact details at least 24 hours in advance would be very helpful. Knowing who will meet you, and how to reach them on WhatsApp will create a bit more confidence — especially when logistics are tight or reception / Wi-Fi is unreliable. It’s a small operational improvement, but it would elevate the experience.
The drivers, on the other hand, were consistently top-notch. Punctual, professional, calm on sometimes chaotic roads, and vehicles were clean and comfortable. In Southeast Asia traffic, that alone deserves recognition.
Hotel Reviews
Our stay at Little Hoi An Boutique Hotel was genuinely enjoyable and easy. The location is a real advantage. The hotel is within walking distance of the Old Town and many key attractions, which made getting around simple and relaxed. The free bicycles were a big plus for us—we used them and especially enjoyed a morning ride out to the rice fields just outside of town. Quiet roads, flat terrain, and a peaceful start to the day. The room was clean, well maintained, and practical, with enough space for two people and their luggage. The hotel has a calm, classic feel that suits Hoi An well. Staff were welcoming and attentive, and service felt genuine rather than rehearsed. Breakfast was solid, with good options to start the day. Overall, a comfortable, well-located boutique hotel with thoughtful extras that actually get used. A great base for exploring Hoi An, both on foot and by bike.
Our stay at Lynnaya Urban River Resort was excellent from start to finish. We wished we coukd stay longer. The room was very comfortable and thoughtfully designed, with ample space for two people and their luggage—no feeling of being cramped or having to rearrange bags constantly. The room layout really works. The outdoor shower was a standout feature: well executed, private, and honestly a pleasure to use. It added character without sacrificing comfort. Service was top notch throughout the stay. Staff were attentive, warm, and genuinely focused on making things easy and pleasant, without ever feeling scripted or overbearing. Breakfast was another strong point, with good options and solid quality, making mornings relaxed and unrushed. Overall, this is a fantastic hotel—comfortable, well designed, and very well run. A great base in Siem Reap and an easy place to recommend.
The room at White Lotus Hue Hotel was comfortable for two people traveling with luggage, which immediately made the stay easier. There was enough space to move around without constantly negotiating bags, and the room felt practical and wibell set up. Service was very good throughout—staff were attentive, friendly, and handled things efficiently. The central location is another strong point, making it easy to walk to key sights or get around Huế without much planning. Breakfast was the only minor downside. Although there was plenty of excellent food and seating, the buffet area felt chaotic, with a lot of pushing and shoving (by the hotel guests) that took away from what should have been a relaxed start to the day. Overall, a solid and convenient hotel with good service and comfort, slightly let down by breakfast organization.
The boat itself, Dora and all the other boats, stayed anchored most of the time, or moved very little. Practically everything—boarding at the port, excursions, and disembarkation—was done via small, simple shuttle boats. They were functional, not luxurious, and clearly built for logistics rather than comfort. In that sense, Dora operates more as a floating hotel than a true cruise ship. You eat on board, sleep on board, relax on deck, and enjoy the scenery from a fixed position in the bay. Explorations are done on a transporter boat. worth noting is that the sense of peace and quiet is not available . The Dora & Nearby boats run their engines frequently—even when anchored—and the smell of diesel and engine noise is quite unpleasant, which detracts from the otherwise serene setting. The staff deserves real credit. They were consistently friendly, attentive, and accommodating. Service felt warm and genuine. The food was good, well prepared and reliable, but not especially memorable or adventurous. The activities, while well organized, felt manufactured. They follow a polished script designed to move many guests efficiently through a curated version of the experience. it lacks authenticity, spontaneity or a sense of discovery. Stepping back, Ha Long Bay is undeniably beautiful. Still, after going through the full program, I’m left thinking that a well-planned day trip from Hanoi is probably sufficient to experience the bay’s essence. An overnight cruise adds comfort and atmosphere, but not necessarily deeper access or insight. In short: comfortable, pleasant, professionally run. but our goal is simply to understand and appreciate the bay, and we don’t need more than a day trip. But look for service the offers kayaking as it was the highlight of our trip on Hà Lin Bay
We really enjoyed our stay at Le Close du Fil Hotel. The rooms were spacious, clean, and genuinely comfortable, with plenty of room to settle in and relax. We especially liked the French colonial vibe—the décor is tasteful, cohesive, and gives the place real character without feeling heavy or overdone. Breakfast was good . There were choices available, and everything was freshly made, which made mornings easy and enjoyable. Overall, a comfortable and well-run hotel with charm, space, and a strong breakfast. A solid base for exploring Ninh Bình.
The Gateway Inn Pu Luong's staff provided excellent service throughout our stay and were consistently attentive and welcoming. The food options were good, well prepared, and thoughtfully presented. The rooms themselves were clean to a certain extend. However, upon check-in, some of the cups in the room and the bathroom did not appear to be clean, which was a minor but noticeable issue. Some doors did not close properly which allow flys to get in. In addition, the rooms are very rustic, which may appeal to some travelers but felt overly basic for our expectations. The room was very small without any storage space. The wet bathroom had only a sink with no counter space and storage. Furthermore, there was a hole in the wall (30x30 cm) that allowed curious guests to look into our bathroom,. We also experienced that the hot water running out mid shower each time.
We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space. Welcoming and friendly service and an excellent breakfast, but as space matters, a quieter, non-balcony room might be the better choice.
Activity Reviews
We spent the day Exploring the Natural Beauty of Ninh Binh (Tam Coc – Hang Mua – Bich Dong) with Trung as our guide, and overall it was a very rewarding experience. Trung did an excellent job leading the day. He was organized, clear, and informative without overwhelming us. Climbing the 500 steps up Ngoa Long Mountain at Hang Mua was a highlight. It’s a proper climb — you feel it in your legs — but the view at the top absolutely justifies the effort. Dramatic limestone peaks, river winding below, rice fields stretching out. It’s the kind of panorama that makes you pause for a moment. The bike ride was another enjoyable part of the day. Cycling through the countryside, passing small villages and open fields, gave us a more grounded feel for the area. It broke up the itinerary nicely and kept the day active. The boat ride in Tam Coc was pleasant, though more structured than I expected. We followed a fixed route, and while the scenery is beautiful, there’s limited opportunity to stop or explore the temples along the river. I would rate that portion around 3/5 — still worthwhile, just less flexible than I had hoped. Overall, Trung made the experience smooth and engaging. His steady guidance, local insight, and calm presence tied everything together. Ninh Binh is visually stunning, and having a knowledgeable guide like Trung makes it much more than just a photo stop.
This was truly one of the more unique cultural experiences we’ve had in Vietnam. The Hanoi city tour itself was very informative and engagin6g. It gave us useful historical and cultural context, not just the usual checklist of sites. We walked away understanding the layers of the city — imperial history, French influence, modern Vietnam — all woven together in a way that made sense. But the highlight was unquestionably the private water puppet experience with Artist Phan Thanh Liem. Meeting the artist himself — the puppeteer who actually creates the puppets — and his wife in their home studio added an entirely different dimension. This wasn’t a staged tourist production. It felt personal. Intimate. Authentic. Seeing how the puppets are carved, painted, and brought to life made the performance far more meaningful. The show itself was charming and skillful, but what stayed with us was the conversation afterward. Hearing about his family’s history in this traditional art form, and the effort to preserve it, gave real depth to what we were watching
What struck me first was the absence of performance. No riding. No tricks. No staged theatrics. The elephants simply walked — slowly, deliberately — through the forest. We followed at their pace, not the other way around. That small inversion changes everything. The guides explained the background of each elephant, most rescued from logging or tourism work. You could see the shift in their behavior — calmer, less reactive. It did not feel like a zoo. It felt like a retirement community in the jungle Banteay Srei highlights craftsmanship. The pink sandstone allows for remarkably fine detail. The carvings — mythological scenes and delicate floral patterns — are precise, almost lace-like. It is compact, elegant, and focused. If you want to understand the artistic language of the Khmer temples without being overwhelmed by scale, this is the place to start.
Angkor at sunrise is worth every minute of lost sleep. Standing before Angkor Wat as the first light touches the towers is something you don’t quite forget. The silhouettes slowly sharpen, the sky shifts from indigo to gold, and for a few quiet minutes the entire complex feels suspended in time. Then the day unfolds — temple after temple, each with its own scale, texture, and story. It’s physically long, but intellectually and emotionally absorbing. Inside one of the active temples, we were invited to sit while a Buddhist monk offered a brief blessing. It was understated and sincere. A soft chant, a light sprinkle of water, a red thread tied around the wrist. No theatrics, no performance — just a simple ritual that reminded us these are not ruins. They are living spaces of faith. By evening, We came across a local family honoring their ancestors, through music and dancing. There was rhythm and laughter. It felt joyful rather than solemn. Not staged. Just life unfolding naturally beside thousand-year-old stone. That layering — sunrise over an ancient empire, quiet spiritual blessing, then living cultural celebration — is what made the day feel complete. Angkor is history, yes. But it is also very much alive.
Riding bikes with Ms. Thanh through Hue — and then into the smaller surrounding communities — gave us a much broader perspective of the city. It’s one thing to visit monuments, citydels , and historic sites. It’s another to cycle through neighborhoods, cross small bridges, pass schoolyards, markets, and homes, and see daily life unfolding naturally. The rhythm is different when you’re on a bike. Slower. Closer to the ground. More human. What made it especially meaningful was the interaction with local families. Through Ms. Thanh’s introductions, we were able to have real conversations — simple, genuine exchanges — and get a glimpse into how people actually live. Seeing their homes, understanding their routines, hearing about their work and family life added a layer you simply don’t get from sightseeing alone. It didn’t feel staged. It felt respectful and authentic. For us, this was a fantastic experience — one that moved beyond tourism and into something more personal and memorable.
Trung, our guide, made the experience. He wasn’t just reciting facts — he explained context. History, local customs, farming practices, village dynamics — all delivered in a clear, thoughtful way that made everything feel connected rather than staged. You could tell he genuinely understands the region and cares about sharing it properly. The village visits felt authentic, not performative. We walked through working indigenous communities, saw how families live, how crops are grown, how small local economies function. It was real life, not a curated “tourist version.” The bamboo rafting was simple and peaceful. No engines, no rush — just drifting with the landscape around us. A nice counterbalance to the walking portions of the day. The cultural walk itself was well paced. Enough activity to feel engaged, but not exhausting. A good mix of activity and culture Overall, If one is looking to understand the area beyond the surface, this is absolutely worth your time.
The costumes were detailed and elegant, the hand gestures precise, and the choreography disciplined. There is no question that Cambodian classical dance is technically beautiful. That said, we found myself missing context. We had little understanding of the storyline, the mythological background, or what each dance represented. Without explanation, it becomes visually impressive but emotionally distant. A short introduction before each segment would have made a significant difference. I also have to admit it felt somewhat staged for tourists. The dinner format, the flow of groups in and out, the predictable structure — it lacked a sense of intimacy or spontaneity. It felt curated rather than lived. Interestingly, the next day we came across a local village “celebration of life” ceremony. No stage lighting. No polished choreography. Just music, movement, community, and authenticity. That experience was captivating in a completely different way — real, unfiltered, grounded in daily life.
Seeing Hue at night from a cyclo gives you a completely different perspective. The pace is slow, but traffic was not. 😁 You glide streets, past the river, through small alleys you would never think to enter on your own. It’s relaxed and immersive at the same time. The food was the real highlight. Hue cuisine is distinct — more refined, more layered, slightly imperial in character. This tour allowed us to sample a wide variety of local dishes in places we would not have found independently. Small family-run spots, street vendors, modest restaurants. Nothing fancy, but authentic and well chosen. What I appreciated most was the structure. It wasn’t just eating for the sake of eating. The tour guide Ms. Thanh. Provided explanation. Why certain dishes are specific to Hue. How royal cuisine influenced portion size and presentation. How flavors here differ from Hanoi or Saigon. By the end of the evening, we weren’t just full — we understood Hue better.
We did a city tour of Hue, and it’s genuinely a very interesting and beautiful place. There’s real historical depth here — imperial legacy, layered architecture, and a sense of Vietnam’s past that still feels present. The Citadel alone carries enough stories to fill a full day. Hue has an exciting past. Dynasties, wars, reconstruction — you can feel that this city has seen a lot. It’s not just another stop on the map. That said, I couldn’t help but feel that with a stronger guide, the experience could have been truly amazing. The sites themselves are powerful, but they need context, narrative, and storytelling to bring them fully to life. We received information, but not quite the depth or energy that would have transformed the visit from interesting to unforgettable. Hue deserves a guide who can connect the dots, explain the political and cultural shifts, and make the emperors, battles, and architecture feel alive again. Still, as a destination, Hue is absolutely worth visiting. Just make sure you have a guide who can elevate it to the level it deserves.
The Hoi An Teh Dar Show was visually impressive and highly athletic. The scale of the production is striking — stage, elaborate costumes, coordinated choreography. The performers are remarkably skilled, and the mix of music and dance keeps the energy high throughout. It’s clearly a major production, and while it leans theatrical rather than intimate, it delivers strong visual impact. We enjoyed it. The RÊU dinner that followed was, in many ways, the highlight of the evening. The food are the RÊU was superb — fresh, thoughtfully prepared, and rooted in a genuine farm-to-table philosophy. Knowing the ingredients come from their own organic farm adds credibility, but more importantly, you can taste the difference. The setting was calm and welcoming, a nice contrast to the scale of the show. Overall, a well-rounded evening: spectacle on stage, and substance on the plate.
The bike rides through the rice paddies outside Hoi An were easily the best part of our time there. Within minutes of leaving the busy old town, everything changes. The noise fades. The air feels different. Wide stretches of green rice fields open up on both sides, broken only by small farm paths, water buffalo, and the occasional farmer tending crops. It’s peaceful in a way the town itself simply isn’t. The terrain is mostly flat and manageable, making it accessible even if you’re not a serious cyclist. You can ride at your own pace, stop for photos, or just take in the landscape. There’s something grounding about being in working farmland rather than a curated tourist space. What we appreciated most was the contrast. After navigating crowded streets, the paddies felt authentic and unforced. Just daily life unfolding around you. If you do go to Hoi An, don’t miss this. And if possible, go early in the morning when the light is soft and the paths are quiet. That’s when it feels most real.
Boarding the Dora was smooth and handled efficiently. Everything worked like a well-oiled machine — organized, structured, and clearly something the crew does day in and day out. That said, it also felt mechanical. The process was efficient, but somewhat impersonal. There wasn’t much of a personal touch or sense of welcome that made us feel like guests rather than passengers being processed. It wasn’t problematic — just transactional.
This was, without question, one of the highlight of our time in Vietnam. Two full days of hiking through Pu Luong’s valleys, indigenous villages, farms, and layered rice paddies — it felt real, unfiltered, and beautifully human. The landscape is stunning . Green. Alive. Walking through working farms and seeing daily life unfold gave the experience depth. Nothing felt staged. It felt authentic and grounded. The hike to Hieu Waterfall was equally rewarding. Lush surroundings, fresh water, and a sense of calm that you simply don’t find in the more touristic areas. Exploringi. It was an active two days, but deeply satisfying. If someone asked me what felt most genuine in Vietnam, this would be it. A fantastic experience.
Hoi An was beautiful, but also extremely crowded during our visit. The volume of tourists negatively impacted the experience. The city tour ended up being cut short because the streets were simply too congested to move comfortably or pause for meaningful explanations. It became more about navigating through the crowds than actually absorbing the history and atmosphere of the old town. The evening boat ride and lantern experience, which we had hoped would feel magical, came across as rushed and highly commercialized. With so many boats operating at once and constant activity around us, there was no sense of ospirituality. Instead of feeling reflective or intimate, it felt more like a coordinated production line. There is still charm in Hoi An, but timing and expectations matter. In peak hours, the experience can feel more touristic than transcendent.
The final day of the cruise felt somewhat staged more than we had hoped. The activities seemed designed more to fit a standard program as the Dora switched the 2 groups than to offer a genuine sense of an experience . It gave the impression of a scripted experience rather than something organic and Intersting Disembarkation, much like boarding, was efficient and well organized. Everything moved smoothly and on schedule, which we appreciated. Overall, the logistics were handled professionally — we just would have preferred a more natural and immersive interaction to the journey.
This particular activity felt manufactured activity that was lacking any meaningful context. We were hoping for a deeper introduction to the local indigenous community — their history, traditions, and way of life — but that connection was largely missing. The bike ride itself was pleasant enough, but it felt more like a staged tourist add-on than an authentic cultural experience. Without proper background or real interaction, it came across as something designed primarily for visitors rather than something rooted in genuine local engagement. It wasn’t unpleasant — just a bit superficial. With more context, storytelling, or direct community involvement, it could have been far more impactful.
Lucy made our trip wonderful. Any issue that...
Thailand
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Jan 13 - Feb 3, 2026
Lucy made our trip wonderful. Any issue that arose she managed successfully. It was peaceful and positive. We will use the service in the future.
Hotel Review
All of the staff were helpful, but MAI was exceptional. The food, grounds, gym, were all great. This is the only resort with a dry sauna and steam room our curator could find.