Lucy Do
My name is Lucy, I live in Hanoi, Vietnam, and I am helping travelers to arrange their dream vacations. Exploring the world has always inspired me, and I have always been looking for opportunities to travel. This led me to work in the travel industry. I started my job 4 years ago as an intern when I still was doing my degree. I tried different roles in the company and found my best in being a travel consultant.
I have a big passion for travel, and I continuously explore all Indochina countries. With all my local experience, I a happy to share it, making interesting and joyful trips for my clients.
What places and activities do you specialize in?
"There is no doubt that Vietnam is my strength, my beloved destination. But I also extensively traveled in Cambodia, Laos, and Thailand. Whenever I consult my travelers, I try my best to meet their expectations and find the perfect activities for their travel style. But my main strength is beach holidays, trekking, visiting cultural sites, family tours, and trips for seniors and solo travelers."
How did you get involved in travel?
"There's a misconception that you need a ton of money to be able to travel. In reality, you don't. Although, traveling requires some effort and courage to start. Now the world is so full of opportunities and flexibility, and I took advantage of this by starting to work in the travel industry. It could help me always be up to date with any new activities to do, know where to stay finding the perfect balance between quality and price. I started working in the travel industry when I was a student, I wanted to make extra money and be among the same travel enthusiasts as me. I found myself being a travel consultant, it is really joyful for me, and it fits my skills the best. After graduation, I stayed in the same company to work full-time. This place became for me a second home, I found good friends, and all my travel dreams are coming true."
Please share a unique travel experience you will never forget.
"One of the best travel experiences I had was my trip to Quang Ninh province of Vietnam when I visited Halong Bay and explored its limestone islands by kayak. Ha Long in Vietnamese means "descending dragon", by the legend, the hundreds of islands in the bay are the teeth of the dragon, who helped the Vietnamese to defeat the enemy. This place really gives you a feeling of magic.
I was amazed by the pristine beauty of Halong Bay and the distinct feeling when I was puddling my kayak through the cave. I so loved being on the move and never knowing what may be around the corner! I will never forget this experience.
"
Lucy's favorite itineraries and travel advice
Top itineraries and travel advice
Explore the highlights of Vietnam from its southern cities to its northern coast. You'll start the journey in Ho Chi Minh City (formerly Saigon) and discover its French-colonial...
Make your travel plans wisely to get the most out of a week in Vietnam. Try a northern adventure that takes you to the colonial streets of Hanoi and the mountains of Sapa, or go...
Experience the best of northern Vietnam on this weeklong getaway. You'll tour the historic streets of old Hanoi, travel to mountain villages home to ethnic communities, and hike...
Family itineraries
Take the family on an in-depth discovery of a singularly beautiful country that's the well-spring of a deep culture: Vietnam. Over two weeks, you'll see it all, from the...
Having trouble choosing between Vietnam and Thailand for your family trip to Southeast Asia? This exciting two-week itinerary includes highlights from both countries. The tour...
Recent trip reviews for Lucy
Vietnam adventure
Vietnam
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Mar 5 - Mar 14, 2026
Our trip was fantastic with exceptional hotels and terror guides. Lucy was always available to answer our questions and solve any issues we had although to be fair everything was fairly seemless. I would recommend KimKim without reservation. Thank you Lucy.
Hotel Reviews
Fantastic location, friendly staff, delicious breakfast and OMG the bidet toilets were awesome. No kidding.
Terrific breakfast and very helpful staff. Very comfortable beds.
Terrific food and lovely staff. Comfortable bed and excellent amenities.
I have a lot to say. First of all, I am "gen...
Vietnam
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Mar 6 - Mar 18, 2026
HCMC
Hotel. We liked the Bach Suites hotel, even though it was not the hotel we were promised when we booked the trip. The staff was lovely, and the breakfast was good. The room was... Read more
I have a lot to say. First of all, I am "generally" happy with my KimKim booking. Lucy was very responsive in creating a trip for us, and made changes according to our requests. However, once we paid in full for the trip, two of the hotels were changes, to what I would consider a lower level of hotel.
HCMC
Hotel. We liked the Bach Suites hotel, even though it was not the hotel we were promised when we booked the trip. The staff was lovely, and the breakfast was good. The room was comfortable and I liked the gym. Some areas were in a bit of disrepair with general maintenance needed. I just felt "duped" by the switch. Also, the noise from the nearby disco was very annoying. I understand this is not the hotel's fault, but it is a nuisance.
Tours. By far, the tours provided in HCMC were our least favorite. Our tour guide, Anna was partially to blame. She made us feel like touring for us was such a burden to her. The walking tour left a lot to be desired. The temple, meh, the lacquer museum was merely a gift shop disguised as a learning experience, and at the war museum instead of guiding us around she said "see you in an hour". The tour the following day to the Mekong Delta was not much better. She complained about the gas prices, and how they were not making any money one the tour. She took us to a bee factory - another shop disguised as an event. When I was stung by a bee on my face, she refused ice and said a cream she had was adequate. She basically blamed me for getting stung - I should not have tried to swat it away. BTW, my face was swollen for a week. It's a good thing I traveled with an antibiotic. The candy factory was another gift shop disguised as a tour, and the boat ride gave me Disneyland jungle cruise vibe. I sincerely feel like this was a completely wasted day.
HUE
Hotel. Silk Path was excellent. Breakfast excellent, staff excellent. Room comfortable. highly recommend this hotel.
Tours. Vu Dang was an excellent tour guide. The cyclo food tour was very fun, not too long, and the restaurants he took us to were great. The next day we toured the former capital and had lunch at a local home, visited the pagoda and took a dragon boat tour. We enjoyed the day thoroughly. The next day, we were supposed to go on the Tam Giang Lagoon Survival tour, but the weather was terribly rainy. Not a problem, Vu was able to pivot and take us to two local farms where we were able to learn about the local farming . It was all interesting, and the lunch at Mr. Nam's house was so fun! A great way to spend the day before flying of to Hanoi.
HANOI
Hotel. Hanoi Imperial Hotel & Spa. Another Hotel that was switched after payment. Hotel was fair at best. I am still wondering where the "spa" is. They staff was accommodating and made us feel welcome. Our room had a shower that flooded the entire bathroom, and the breakfast was mediocre.
Tour. Our full day city tour was great. Tony was an exceptional guide, and guided us around like a pro. We especially enjoyed the Museum of Ethnology, and Tony was great at pointing out interesting displays and exhibits that were housed there. We enjoyed his company and knowledge. My one comment is that it was a very FULL day, and maybe too long for older guests.
SAPA
Hotel. Aliana Boutique Hotel was nice. Staff very welcoming and our room was good. Breakfast just ok.
Tours. Out tour guide, Lo May, was another excellent guide. She really helped us to understand the region, and introduced us to a lot of the lifestyle and economy of the region. I highly recommend her for tours. She was funny, and smart as well. One highlight was visiting her family home, and meeting her parents.
HA LONG BAY CRUISE
The boat was ok. This was another Switcheroo! We were promised one boat, then after we paid, we were switched to another. Our room was in the back, so the anchoring was very noisy and woke us each morning early. The staff was friendly, especially Wendy. Food was so-so, but the bay was very picturesque. We were happy to relax for a few days as we had been so busy touring all of the other days.
SUMMARY
-upset about hotel changes, and boat change after we paid in full - VERY unprofessional i can understand one change, maybe, but THREE??
-terrible tours in HCMC
-great drivers all around. Always on time with a smile.
-lucy very responsive
-no "glitches" in the schedule
One last thing. KimKim markets a whole "sustainability" thing, and we even paid a sustainability fee. NO WHERE on this trip did we see and sustainability efforts! Kind of feel like we paid for an idea.... Trash everywhere. Even in Ha Long Bay, a Unesco site, we lay in bed seeing streams of trash float by our room. Feels like the fee is a bit of a scam
That said, I would recommend KimKim if asked. I could not have attempted to do all of that planning myself.
Hotel Reviews
clean room, great staff, ok breakfast
great staff, comfortable room, good breakfast
Activity Reviews
loved being on this tour with Lo May
excellent guide. very eye opening experience
excellent guide. full, interesting day
Interesting day, excellent guide
fun night, good food, great guide
terrible guide, waste of time
boring, terrible guide
I am so glad we used kimkim to plan the Vietn...
Vietnam
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Mar 5 - Mar 14, 2026
I am so glad we used kimkim to plan the Vietnam portion of our vacation. Every place we stayed at was wonderful, each tour guide was helpful, informative and attentive. Lucy, our trip planner did such a great job making adjustments for us as we went along and keeping us informed of our daily activities. I highly recommend kimkim to anyone wanting help in planning their vacation. I will certainly use them again.
Thoughtful and smooth execution of a complex trip
Thailand
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Jan 14 - Feb 18, 2026
The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a five-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.
Our interactions with Lucy, our travel Specialist, were professional and steady throughout (via Whatsapp). Communication was clear, responses were timely, and it was evident she was actively monitoring the itinerary as we moved from place to place. When small issues arose — which is inevitable on a trip of this length — they were addressed promptly and constructively, without friction. That allowed us to focus on the experience rather than the logistics.
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Just as important, they were easy to spend a full day with — something that becomes critical when you are traveling intensively. A few were truly outstanding, offering depth, context, and a natural ability to read the group. Others were solid and dependable, though somewhat more scripted. Still, the overall standard remained high.
Several guides also demonstrated flexibility when plans shifted slightly due to weather, timing, or our own preferences. That adaptability made the experience feel more personal and less rigid.
Hotel Reviews
Our stay at MK Premier Boutique Hotel Hanoi was pleasant overall, with a few trade-offs worth noting. We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space m. Choose a room without a balcony On the positive side, the staff were genuinely welcoming and friendly throughout our stay—helpful without being overbearing. Breakfast was also a highlight, with many options and dishes prepared fresh, which made mornings easy and enjoyable. Overall, good service and an excellent breakfast, but if space matters, a quieter, non-balcony bigger room might be the better choice.
We did NOT stay and the Mintra Hotel but rather at the Salana Boutique Hotel (2 blocks away). The Salana Boutique Hotel is in a central, highly walkable location in Vientiane. Temples, restaurants, cafés, and key sights are all within easy reach, which made it simple to explore the city on foot without relying on transportation. The setting strikes a nice balance — convenient, yet not overly hectic. From the moment we arrived, the staff were welcoming and attentive. Check-in and check-out were smooth and efficient. Throughout our stay, the team was consistently helpful, offering advice and assisting with small requests without hesitation. That level of service makes a real difference when traveling between multiple destinations, where ease and reliability matter. Our room was a good size, with ample space for two people and luggage. The bed was comfortable, and the layout felt practical rather than cramped. The bathroom was also well proportioned, with a proper shower cubicle and good water pressure — always appreciated after a long day out exploring the city.
Le Bel Air Resort Luang Prabang has a distinct French colonial style, visible both in the buildings and in the room we stayed in. The design carries through nicely, and the room felt cohesive and well thought out. Having a large bathroom with a generous counter and two sinks was a real plus. There was ample space for two people traveling with check-in luggage. We also enjoyed the balcony, especially in the evenings and in the morning with tea—it added to the sense of calm. From a practical standpoint, everything worked well. Water pressure was consistently good, there was plenty of hot water, and the air conditioning worked perfectly—something you really appreciate in this climate. This is a great place to relax. With relatively few guests, the property feels quiet and peaceful, offering a nice level of privacy. The atmosphere is calm and beautiful, with lush greenery throughout. Each area feels intentionally arranged, and the poolside zone is especially pleasant. The swimming pool was clean and inviting. The hotel staff was welcoming and accommodating throughout our stay, which added to the overall comfort and ease. We also appreciated the in-room and hotel amenities, including the nicely sized pool with bar service. The shuttle service to and from downtown and the night market was very convenient and made getting around easy. The main shortcoming was breakfast buffet. The selection of Lao food was very limited, and on our last day there were none at all. The Western options were average and felt repetitive. The coffee was particularly disappointing—weak, diluted, and prepared in a basic drip style into a large pot. Overall, this was a relaxing and welcoming stay. With a stronger breakfast offering, this place could easily be a top-notch hotel.
Our room at the De Chai The Colonial Hotel & Spa had room for 2 travelers with their luggage, with a modern, simple design, with a somewhat limited (partially obscured) view. That said, it did not detract from the overall comfort. The space was well maintained, nicely laid out, and clean. The bed was comfortable, and housekeeping kept everything in good order throughout our stay. The location is a major advantage. It is an easy walk to the Old City, multiple restaurants, temples, and numerous massage spots. The night markets are about a 10–20 minute walk away, close enough to be convenient but far enough to avoid the noise and crowds late at night. Service was excellent. The staff were genuinely caring and attentive, and interactions felt warm rather than transactional. Breakfast was good with solid variety, though the coffee was on the weaker side. Overall, a well-located hotel in Chiang Mai offering clean, comfortable rooms and consistently strong service.
We had a fantastic stay at The Tubkaak Krabi Boutique Resort in a pool-view room on the second floor. The room was thoughtfully designed, with enough space for two people and luggage without feeling tight. Everything was spotless, and we especially loved the outdoor shower — it added a relaxed, tropical feel that made the experience even more memorable. What made the stay even more special was the location. The resort sits toward the end of the road on Tubkaak Beach, away from the busier areas of Krabi. We truly appreciated that distance. It limited traffic, outside noise, and random foot traffic along the beach. The setting felt quiet, secluded, and calm — exactly what we were hoping for. It allowed the natural beauty of the beach and the sunsets to take center stage without distraction. The service is what truly elevates this property. The staff are exceptional — not just polite or efficient, but genuinely warm, attentive, and proud of what they do. There is an authenticity in their hospitality. From reception to the restaurant team, housekeeping, spa therapists, and beach staff, everyone contributed to making the stay seamless. You feel recognized. Small details are remembered. Assistance is offered naturally, without being intrusive. That level of care transforms a beautiful hotel into something personal. It makes you look forward to returning after a day out, knowing you will be welcomed with a smile and that everything is taken care of. The breakfasts and dinners were excellent in both quality and presentation. Morning yoga, paddle boarding, long beach walks, spa treatments, and cocktails at sunset directly on the beach created a perfect daily rhythm. The hotel feels intimate, calm, and refined, without being overly formal. A beautifully presented property with truly outstanding service. This is the kind of place you return to — not only for the setting, but for the people who make it special.
Reviewing Panvaree The Greenery is not simple, because the experience genuinely pulls you in different directions. Let me start with what truly stands out. The views – 6 out of 5. Absolutely breathtaking. Waking up to limestone cliffs rising out of emerald water feels almost unreal. The early morning mist drifting across Cheow Lan Lake, long-tail boats cutting quietly through the water, sunset light hitting the rock faces — it is spectacular. Few places deliver scenery at this level. This alone makes the journey worthwhile. The staff – 6 out of 5. Pleasant, accommodating, warm, and genuinely kind. From the moment you step onto the floating dock, you feel welcomed. There is sincerity in the way they interact. A special mention to the Valentine’s Day dinner — we were pleasantly surprised by a beautifully arranged spread, with thoughtful decorations that made the evening feel festive and personal. It was an unexpected touch and very well executed. The program – 5 out of 5. Well organized and thoughtfully structured. The boat tours and lake activities are enjoyable and showcase the natural beauty of the area. The only drawback: the kayaks. The paddles are unusually heavy, which limits how long you can comfortably explore. In a setting like this, better equipment would meaningfully improve the experience. The food – 4 out of 5. Nicely presented and generous in portion. Overall good, though at times slightly bland and a bit oily for my personal taste. That said, dining while floating in the middle of the lake adds a certain magic that elevates the meal beyond the plate itself. Now the challenging part. The accommodation – 2 out of 5. The rooms are small and tight (for a couple with their luggage) . The bathroom is fully wet-style. Wi-Fi is unstable and difficult to rely on — and there is no cellular coverage. Air conditioning does not operate between 7am and 1pm. I understand the logistical constraints of running a floating resort inside a national park, and that context matters. Still, expectations should be clearly aligned with reality before arrival. Overall verdict: If you come expecting luxury comfort, you may be disappointed. If you come for nature, scenery, a unique floating experience, and very attentive staff — you will absolutely be rewarded.
The Amara Bangkok is a solid 3.5-star stay overall. The room size worked well for two people with luggage — not always a given in this category. The layout was practical and thoughtfully arranged, and it didn’t feel cluttered after a long travel day. You could actually open suitcases without having to reshuffle the entire room each morning. The space felt efficient and comfortable. The staff were consistently cordial and pleasant. Easy to approach, helpful when needed, and never intrusive. Service felt steady and professional. Breakfast was a strong point. A generous spread with both Thai options and familiar Western choices, allowing for variety from one morning to the next. It was a reliable and enjoyable way to start the day. There were, however, a few surprising gaps. The gym was essentially a small room with a couple of machines — no comprehensive workout setup, not even a yoga mat. The rooftop pool, which looks impressive online, turned out to be relatively small and consistently crowded. The atmosphere felt more congested than relaxing. The bar pricing was also noticeably high, edging closer to gouging than hospitality. Overall, this is not a destination hotel, and it does not position itself as one. It functions well as a practical base: comfortable room, friendly staff, and a strong breakfast. The core offering is solid, though some of the amenities do not quite align with the expectations suggested by its presentation.
The planning framework was thoughtful, and th...
Thailand
|
Jan 16 - Feb 5, 2026
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good... Read more
The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a thre-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Easy to spend a full day with, which matters more than people realize. Of course, not every guide operated at the same level — some were truly outstanding, others solid but less engaging — but the overall standard was high.
Our interactions with Lucy were smooth and professional. She was responsive, organized, and clearly making an effort to coordinate across multiple locations and moving parts. That’s not simple, especially when we were changing cities every few days. When small issues came up, she addressed them quickly and without defensiveness, which I appreciated.
One suggestion: receiving the guide’s name and contact details at least 24 hours in advance would be very helpful. Knowing who will meet you, and how to reach them on WhatsApp will create a bit more confidence — especially when logistics are tight or reception / Wi-Fi is unreliable. It’s a small operational improvement, but it would elevate the experience.
The drivers, on the other hand, were consistently top-notch. Punctual, professional, calm on sometimes chaotic roads, and vehicles were clean and comfortable. In Southeast Asia traffic, that alone deserves recognition.
Hotel Reviews
Our stay at Little Hoi An Boutique Hotel was genuinely enjoyable and easy. The location is a real advantage. The hotel is within walking distance of the Old Town and many key attractions, which made getting around simple and relaxed. The free bicycles were a big plus for us—we used them and especially enjoyed a morning ride out to the rice fields just outside of town. Quiet roads, flat terrain, and a peaceful start to the day. The room was clean, well maintained, and practical, with enough space for two people and their luggage. The hotel has a calm, classic feel that suits Hoi An well. Staff were welcoming and attentive, and service felt genuine rather than rehearsed. Breakfast was solid, with good options to start the day. Overall, a comfortable, well-located boutique hotel with thoughtful extras that actually get used. A great base for exploring Hoi An, both on foot and by bike.
Our stay at Lynnaya Urban River Resort was excellent from start to finish. We wished we coukd stay longer. The room was very comfortable and thoughtfully designed, with ample space for two people and their luggage—no feeling of being cramped or having to rearrange bags constantly. The room layout really works. The outdoor shower was a standout feature: well executed, private, and honestly a pleasure to use. It added character without sacrificing comfort. Service was top notch throughout the stay. Staff were attentive, warm, and genuinely focused on making things easy and pleasant, without ever feeling scripted or overbearing. Breakfast was another strong point, with good options and solid quality, making mornings relaxed and unrushed. Overall, this is a fantastic hotel—comfortable, well designed, and very well run. A great base in Siem Reap and an easy place to recommend.
The room at White Lotus Hue Hotel was comfortable for two people traveling with luggage, which immediately made the stay easier. There was enough space to move around without constantly negotiating bags, and the room felt practical and wibell set up. Service was very good throughout—staff were attentive, friendly, and handled things efficiently. The central location is another strong point, making it easy to walk to key sights or get around Huế without much planning. Breakfast was the only minor downside. Although there was plenty of excellent food and seating, the buffet area felt chaotic, with a lot of pushing and shoving (by the hotel guests) that took away from what should have been a relaxed start to the day. Overall, a solid and convenient hotel with good service and comfort, slightly let down by breakfast organization.
The boat itself, Dora and all the other boats, stayed anchored most of the time, or moved very little. Practically everything—boarding at the port, excursions, and disembarkation—was done via small, simple shuttle boats. They were functional, not luxurious, and clearly built for logistics rather than comfort. In that sense, Dora operates more as a floating hotel than a true cruise ship. You eat on board, sleep on board, relax on deck, and enjoy the scenery from a fixed position in the bay. Explorations are done on a transporter boat. worth noting is that the sense of peace and quiet is not available . The Dora & Nearby boats run their engines frequently—even when anchored—and the smell of diesel and engine noise is quite unpleasant, which detracts from the otherwise serene setting. The staff deserves real credit. They were consistently friendly, attentive, and accommodating. Service felt warm and genuine. The food was good, well prepared and reliable, but not especially memorable or adventurous. The activities, while well organized, felt manufactured. They follow a polished script designed to move many guests efficiently through a curated version of the experience. it lacks authenticity, spontaneity or a sense of discovery. Stepping back, Ha Long Bay is undeniably beautiful. Still, after going through the full program, I’m left thinking that a well-planned day trip from Hanoi is probably sufficient to experience the bay’s essence. An overnight cruise adds comfort and atmosphere, but not necessarily deeper access or insight. In short: comfortable, pleasant, professionally run. but our goal is simply to understand and appreciate the bay, and we don’t need more than a day trip. But look for service the offers kayaking as it was the highlight of our trip on Hà Lin Bay
We really enjoyed our stay at Le Close du Fil Hotel. The rooms were spacious, clean, and genuinely comfortable, with plenty of room to settle in and relax. We especially liked the French colonial vibe—the décor is tasteful, cohesive, and gives the place real character without feeling heavy or overdone. Breakfast was good . There were choices available, and everything was freshly made, which made mornings easy and enjoyable. Overall, a comfortable and well-run hotel with charm, space, and a strong breakfast. A solid base for exploring Ninh Bình.
The Gateway Inn Pu Luong's staff provided excellent service throughout our stay and were consistently attentive and welcoming. The food options were good, well prepared, and thoughtfully presented. The rooms themselves were clean to a certain extend. However, upon check-in, some of the cups in the room and the bathroom did not appear to be clean, which was a minor but noticeable issue. Some doors did not close properly which allow flys to get in. In addition, the rooms are very rustic, which may appeal to some travelers but felt overly basic for our expectations. The room was very small without any storage space. The wet bathroom had only a sink with no counter space and storage. Furthermore, there was a hole in the wall (30x30 cm) that allowed curious guests to look into our bathroom,. We also experienced that the hot water running out mid shower each time.
We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space. Welcoming and friendly service and an excellent breakfast, but as space matters, a quieter, non-balcony room might be the better choice.
Activity Reviews
We spent the day Exploring the Natural Beauty of Ninh Binh (Tam Coc – Hang Mua – Bich Dong) with Trung as our guide, and overall it was a very rewarding experience. Trung did an excellent job leading the day. He was organized, clear, and informative without overwhelming us. Climbing the 500 steps up Ngoa Long Mountain at Hang Mua was a highlight. It’s a proper climb — you feel it in your legs — but the view at the top absolutely justifies the effort. Dramatic limestone peaks, river winding below, rice fields stretching out. It’s the kind of panorama that makes you pause for a moment. The bike ride was another enjoyable part of the day. Cycling through the countryside, passing small villages and open fields, gave us a more grounded feel for the area. It broke up the itinerary nicely and kept the day active. The boat ride in Tam Coc was pleasant, though more structured than I expected. We followed a fixed route, and while the scenery is beautiful, there’s limited opportunity to stop or explore the temples along the river. I would rate that portion around 3/5 — still worthwhile, just less flexible than I had hoped. Overall, Trung made the experience smooth and engaging. His steady guidance, local insight, and calm presence tied everything together. Ninh Binh is visually stunning, and having a knowledgeable guide like Trung makes it much more than just a photo stop.
This was truly one of the more unique cultural experiences we’ve had in Vietnam. The Hanoi city tour itself was very informative and engagin6g. It gave us useful historical and cultural context, not just the usual checklist of sites. We walked away understanding the layers of the city — imperial history, French influence, modern Vietnam — all woven together in a way that made sense. But the highlight was unquestionably the private water puppet experience with Artist Phan Thanh Liem. Meeting the artist himself — the puppeteer who actually creates the puppets — and his wife in their home studio added an entirely different dimension. This wasn’t a staged tourist production. It felt personal. Intimate. Authentic. Seeing how the puppets are carved, painted, and brought to life made the performance far more meaningful. The show itself was charming and skillful, but what stayed with us was the conversation afterward. Hearing about his family’s history in this traditional art form, and the effort to preserve it, gave real depth to what we were watching
What struck me first was the absence of performance. No riding. No tricks. No staged theatrics. The elephants simply walked — slowly, deliberately — through the forest. We followed at their pace, not the other way around. That small inversion changes everything. The guides explained the background of each elephant, most rescued from logging or tourism work. You could see the shift in their behavior — calmer, less reactive. It did not feel like a zoo. It felt like a retirement community in the jungle Banteay Srei highlights craftsmanship. The pink sandstone allows for remarkably fine detail. The carvings — mythological scenes and delicate floral patterns — are precise, almost lace-like. It is compact, elegant, and focused. If you want to understand the artistic language of the Khmer temples without being overwhelmed by scale, this is the place to start.
Angkor at sunrise is worth every minute of lost sleep. Standing before Angkor Wat as the first light touches the towers is something you don’t quite forget. The silhouettes slowly sharpen, the sky shifts from indigo to gold, and for a few quiet minutes the entire complex feels suspended in time. Then the day unfolds — temple after temple, each with its own scale, texture, and story. It’s physically long, but intellectually and emotionally absorbing. Inside one of the active temples, we were invited to sit while a Buddhist monk offered a brief blessing. It was understated and sincere. A soft chant, a light sprinkle of water, a red thread tied around the wrist. No theatrics, no performance — just a simple ritual that reminded us these are not ruins. They are living spaces of faith. By evening, We came across a local family honoring their ancestors, through music and dancing. There was rhythm and laughter. It felt joyful rather than solemn. Not staged. Just life unfolding naturally beside thousand-year-old stone. That layering — sunrise over an ancient empire, quiet spiritual blessing, then living cultural celebration — is what made the day feel complete. Angkor is history, yes. But it is also very much alive.
Riding bikes with Ms. Thanh through Hue — and then into the smaller surrounding communities — gave us a much broader perspective of the city. It’s one thing to visit monuments, citydels , and historic sites. It’s another to cycle through neighborhoods, cross small bridges, pass schoolyards, markets, and homes, and see daily life unfolding naturally. The rhythm is different when you’re on a bike. Slower. Closer to the ground. More human. What made it especially meaningful was the interaction with local families. Through Ms. Thanh’s introductions, we were able to have real conversations — simple, genuine exchanges — and get a glimpse into how people actually live. Seeing their homes, understanding their routines, hearing about their work and family life added a layer you simply don’t get from sightseeing alone. It didn’t feel staged. It felt respectful and authentic. For us, this was a fantastic experience — one that moved beyond tourism and into something more personal and memorable.
Trung, our guide, made the experience. He wasn’t just reciting facts — he explained context. History, local customs, farming practices, village dynamics — all delivered in a clear, thoughtful way that made everything feel connected rather than staged. You could tell he genuinely understands the region and cares about sharing it properly. The village visits felt authentic, not performative. We walked through working indigenous communities, saw how families live, how crops are grown, how small local economies function. It was real life, not a curated “tourist version.” The bamboo rafting was simple and peaceful. No engines, no rush — just drifting with the landscape around us. A nice counterbalance to the walking portions of the day. The cultural walk itself was well paced. Enough activity to feel engaged, but not exhausting. A good mix of activity and culture Overall, If one is looking to understand the area beyond the surface, this is absolutely worth your time.
The costumes were detailed and elegant, the hand gestures precise, and the choreography disciplined. There is no question that Cambodian classical dance is technically beautiful. That said, we found myself missing context. We had little understanding of the storyline, the mythological background, or what each dance represented. Without explanation, it becomes visually impressive but emotionally distant. A short introduction before each segment would have made a significant difference. I also have to admit it felt somewhat staged for tourists. The dinner format, the flow of groups in and out, the predictable structure — it lacked a sense of intimacy or spontaneity. It felt curated rather than lived. Interestingly, the next day we came across a local village “celebration of life” ceremony. No stage lighting. No polished choreography. Just music, movement, community, and authenticity. That experience was captivating in a completely different way — real, unfiltered, grounded in daily life.
Seeing Hue at night from a cyclo gives you a completely different perspective. The pace is slow, but traffic was not. 😁 You glide streets, past the river, through small alleys you would never think to enter on your own. It’s relaxed and immersive at the same time. The food was the real highlight. Hue cuisine is distinct — more refined, more layered, slightly imperial in character. This tour allowed us to sample a wide variety of local dishes in places we would not have found independently. Small family-run spots, street vendors, modest restaurants. Nothing fancy, but authentic and well chosen. What I appreciated most was the structure. It wasn’t just eating for the sake of eating. The tour guide Ms. Thanh. Provided explanation. Why certain dishes are specific to Hue. How royal cuisine influenced portion size and presentation. How flavors here differ from Hanoi or Saigon. By the end of the evening, we weren’t just full — we understood Hue better.
We did a city tour of Hue, and it’s genuinely a very interesting and beautiful place. There’s real historical depth here — imperial legacy, layered architecture, and a sense of Vietnam’s past that still feels present. The Citadel alone carries enough stories to fill a full day. Hue has an exciting past. Dynasties, wars, reconstruction — you can feel that this city has seen a lot. It’s not just another stop on the map. That said, I couldn’t help but feel that with a stronger guide, the experience could have been truly amazing. The sites themselves are powerful, but they need context, narrative, and storytelling to bring them fully to life. We received information, but not quite the depth or energy that would have transformed the visit from interesting to unforgettable. Hue deserves a guide who can connect the dots, explain the political and cultural shifts, and make the emperors, battles, and architecture feel alive again. Still, as a destination, Hue is absolutely worth visiting. Just make sure you have a guide who can elevate it to the level it deserves.
The Hoi An Teh Dar Show was visually impressive and highly athletic. The scale of the production is striking — stage, elaborate costumes, coordinated choreography. The performers are remarkably skilled, and the mix of music and dance keeps the energy high throughout. It’s clearly a major production, and while it leans theatrical rather than intimate, it delivers strong visual impact. We enjoyed it. The RÊU dinner that followed was, in many ways, the highlight of the evening. The food are the RÊU was superb — fresh, thoughtfully prepared, and rooted in a genuine farm-to-table philosophy. Knowing the ingredients come from their own organic farm adds credibility, but more importantly, you can taste the difference. The setting was calm and welcoming, a nice contrast to the scale of the show. Overall, a well-rounded evening: spectacle on stage, and substance on the plate.
The bike rides through the rice paddies outside Hoi An were easily the best part of our time there. Within minutes of leaving the busy old town, everything changes. The noise fades. The air feels different. Wide stretches of green rice fields open up on both sides, broken only by small farm paths, water buffalo, and the occasional farmer tending crops. It’s peaceful in a way the town itself simply isn’t. The terrain is mostly flat and manageable, making it accessible even if you’re not a serious cyclist. You can ride at your own pace, stop for photos, or just take in the landscape. There’s something grounding about being in working farmland rather than a curated tourist space. What we appreciated most was the contrast. After navigating crowded streets, the paddies felt authentic and unforced. Just daily life unfolding around you. If you do go to Hoi An, don’t miss this. And if possible, go early in the morning when the light is soft and the paths are quiet. That’s when it feels most real.
Boarding the Dora was smooth and handled efficiently. Everything worked like a well-oiled machine — organized, structured, and clearly something the crew does day in and day out. That said, it also felt mechanical. The process was efficient, but somewhat impersonal. There wasn’t much of a personal touch or sense of welcome that made us feel like guests rather than passengers being processed. It wasn’t problematic — just transactional.
This was, without question, one of the highlight of our time in Vietnam. Two full days of hiking through Pu Luong’s valleys, indigenous villages, farms, and layered rice paddies — it felt real, unfiltered, and beautifully human. The landscape is stunning . Green. Alive. Walking through working farms and seeing daily life unfold gave the experience depth. Nothing felt staged. It felt authentic and grounded. The hike to Hieu Waterfall was equally rewarding. Lush surroundings, fresh water, and a sense of calm that you simply don’t find in the more touristic areas. Exploringi. It was an active two days, but deeply satisfying. If someone asked me what felt most genuine in Vietnam, this would be it. A fantastic experience.
Hoi An was beautiful, but also extremely crowded during our visit. The volume of tourists negatively impacted the experience. The city tour ended up being cut short because the streets were simply too congested to move comfortably or pause for meaningful explanations. It became more about navigating through the crowds than actually absorbing the history and atmosphere of the old town. The evening boat ride and lantern experience, which we had hoped would feel magical, came across as rushed and highly commercialized. With so many boats operating at once and constant activity around us, there was no sense of ospirituality. Instead of feeling reflective or intimate, it felt more like a coordinated production line. There is still charm in Hoi An, but timing and expectations matter. In peak hours, the experience can feel more touristic than transcendent.
The final day of the cruise felt somewhat staged more than we had hoped. The activities seemed designed more to fit a standard program as the Dora switched the 2 groups than to offer a genuine sense of an experience . It gave the impression of a scripted experience rather than something organic and Intersting Disembarkation, much like boarding, was efficient and well organized. Everything moved smoothly and on schedule, which we appreciated. Overall, the logistics were handled professionally — we just would have preferred a more natural and immersive interaction to the journey.
This particular activity felt manufactured activity that was lacking any meaningful context. We were hoping for a deeper introduction to the local indigenous community — their history, traditions, and way of life — but that connection was largely missing. The bike ride itself was pleasant enough, but it felt more like a staged tourist add-on than an authentic cultural experience. Without proper background or real interaction, it came across as something designed primarily for visitors rather than something rooted in genuine local engagement. It wasn’t unpleasant — just a bit superficial. With more context, storytelling, or direct community involvement, it could have been far more impactful.
Lucy made our trip wonderful. Any issue that...
Thailand
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Jan 13 - Feb 3, 2026
Lucy made our trip wonderful. Any issue that arose she managed successfully. It was peaceful and positive. We will use the service in the future.
Hotel Review
All of the staff were helpful, but MAI was exceptional. The food, grounds, gym, were all great. This is the only resort with a dry sauna and steam room our curator could find.
KImKim makes it easy!
Vietnam
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Jan 16 - Jan 26, 2026
We loved our guides and drivers in every city—they were extremely helpful and knowledgeable. The logistics were perfectly organized and we knew we were in good hands. All three hotels we stayed in were nice, with very good free breakfast options, and we particularly like the Saga Hotel in Hoi An. It made a huge difference to have Lucy’s help in choosing locations and organizing local assistance.
Amazing as always
Vietnam
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Dec 27 - Jan 10, 2026
Evrything was super easy and Lucy was the vest, always quick to respond and helpful.
Lucy was fantastic. She had great suggestion...
Vietnam
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Dec 26 - Jan 7, 2026
Lucy was fantastic. She had great suggestions and she handled all of our questions before and during our trip in a timely manner. We had a great experience with KimKim.
Hotel Reviews
Greta locations and great breakfast.
Beautiful hotel. Wish we had stayed another night!
Great experience on Ha Long Bay.
Stunning hotel.
Very comfortable and great location.
Activity Reviews
Our guides Phil, Ricky, Victor, and Duong did...
Vietnam
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Nov 1 - Nov 17, 2025
Our guides Phil, Ricky, Victor, and Duong did a great job. All the drivers did good too. Lucy helped a lot with my Visa application error. We would be happy to use Kimkim to help plan our return trip to Vietnam.
Hotel Reviews
All the staff at the hotel were very attentive and happy. The hot water did not last very long for a shower.
Unluckily there was construction going on in front of hotel, completely out of their control, but it did take away from the general atmosphere