Kimkim Trip Reviews for Thailand

4.8
Based on 333 ratings
Read 333 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our hotel (Hotel Santhiya) was amazing….. y...
Thailand | Dec 29 - Jan 1, 2026

Jennifer
Jennifer T.
Denver, CO | Reviewed on Jan 02, 2026
Our hotel (Hotel Santhiya) was amazing….. yoga teacher was amazing and the staff was so friendly. Jean did a wonderful job listening to our wish list and then implementing a schedule. We were away over New Years and did not see another American family while on this portion of our stay in Thailand. Our resort had wonderful amenities but was relatively small in comparison and not touristy in feel. It was incredible. Our day excursions with Mr Ya were also fabulous and off the beaten path.... Read more

Our hotel (Hotel Santhiya) was amazing….. yoga teacher was amazing and the staff was so friendly. Jean did a wonderful job listening to our wish list and then implementing a schedule. We were away over New Years and did not see another American family while on this portion of our stay in Thailand. Our resort had wonderful amenities but was relatively small in comparison and not touristy in feel. It was incredible. Our day excursions with Mr Ya were also fabulous and off the beaten path. We got a special look into Thai island life and all the residents were so kind and welcoming. Jeab planned a perfect 4 night end to our time in Thailand. Thank you!

Hotel Review
Santhiya Phuket Natai Beach Resort
Natai

Super kind staff. Beautiful resort. Gorgeous beach and pool. Delicious food. Amazing yoga and massages

Authenticity & Character
Architecture and decor and staff that treated you as fsmily
Location
Not crowded and very peaceful. The staff put on an incredible NY’s eve crlebratiom
Staff
Smiley and wanting to go the extra mile. Housekeeping also did a wonderful job and was discreet .
Cleanliness & Comfort
Activity Reviews
The Beauty of Phang Nga Bay
The Beauty of Phang Nga Bay
Thailand

As stated— could have skipped the town with the floating soccer field. It was touristy and unnecessary after all the wonderful time we spent on Mr Ya’s island

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset by Local Boat & Dinner
Sunset by Local Boat & Dinner
Thailand

See above

Quality of Experience
We didn’t see another boat out there!!
Guides, Drivers and Staff
 The Charm of Coastal Communities and Nature
The Charm of Coastal Communities and Nature
Thailand

Mr Ya was an awesome guide. Everyone in the small village worked so hard to make our when looking at the schedule initially I didn’t realize we’d be starting our days at the same launching point. A suggestion would have been to limit day one to an afternoon of mangrove kayaking followed by the sunset and dinner. The next day we could have had an early start, visited the James Bond island, swum off a small island beach then had lunch at the village (rather than two lunches there). After spending time on the small non touristy island we would have preferred to skip the touristy island (with the floating soccer field) altogether. Just food for thought.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jeab Kwanchanok

What an incredible trip...!
Thailand | Nov 8 - Nov 26, 2025

Paulette
Paulette D.
Canada | Reviewed on Dec 31, 2025
We had incredible guides who absolutely made this trip, but the two we had the longest really stand out - Naa, and then Nui. Their English was excellent and they were more than willing to share experiences and answer questions. They took us places that we never would have found on our own. Not only were they lovely people but they were very knowledgeable about the history and architecture - two of our favourite topics!
The planning with George, the many phones calls and emails, meant we had...
Read more

We had incredible guides who absolutely made this trip, but the two we had the longest really stand out - Naa, and then Nui. Their English was excellent and they were more than willing to share experiences and answer questions. They took us places that we never would have found on our own. Not only were they lovely people but they were very knowledgeable about the history and architecture - two of our favourite topics!
The planning with George, the many phones calls and emails, meant we had a trip really tailored to our interests. The fact that Kim Kim asked questions and had us fill out a survey helped me zero in on what we wanted. Plus I had done a ton of research. Once he found out what our interests were, George made additional suggestions for places we hadn’t thought of that ended up being standouts - Kanchanaburi and Erawan Falls, the cooking class in Chiang Mai, the food tour in Bangkok, the hike in Op Luong National Park, the canal tour in Bangkok and the dinner reservations at B Samcook in Chiang Mai (possibly the best meal we have ever had!) and the dinner cruise in Bangkok.
Honestly, there was not one single experience that we had on this trip where we were even remotely disappointed or felt let down. We ended every day saying ‘wow what an incredible day’. I’ve travelled enough to know how unusual that is!

Hotel Reviews
Nouvo City Hotel
Bangkok

Loved the location of this hotel. We were in the old town so the area was fascinating to walk around. All felt very authentic. We could walk to the river to catch the public transport boat and tons of restaurants around.

Authenticity & Character
Location
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Such a unique location - on the river. The room was unbelievable - and the views from our porch, especially as the sun set with the lights twinkling was beautiful. Lovely restaurant too - good breaky and dinner.

Authenticity & Character
Location
Right on the River Kwai! Literally!
Cleanliness & Comfort
Sriwilai Sukhothai Resort & Spa
Sukhothai

Absolutely stunning hotel! Pool area was gorgeous and our room was beautiful! Great breakfast too.

Location
Located by a field and a ruin that we could just walk to… and close to the Historical Park.
Staff
Cleanliness & Comfort
Farinda Resort & Pool Villa
Chom Thong

The family that runs this hotel is beyond delightful! So kind and helpful, offering great service. I think it might be hard to stay here if you didn’t have transportation but we did. The pool was lovely and the room very comfortable. A lovely breakfast and beautiful grounds!

Authenticity & Character
Staff
Cleanliness & Comfort
Bella Nara Chiang Mai
Chiang Mai

Great location, lovely rooms, very pleasant staff! Buffet breakfast was also great.

Location
Easy to get to the old city, but nice and quiet!
Staff
Super kind and always smiling!
Cleanliness & Comfort
Activity Reviews
Late Afternoon: Temples, Markets & Food Tour:
Late Afternoon: Temples, Markets & Food Tour:
Chiang Mai

The highlight of this evening was definitely the temple visits. Our guide, Tuk, was really knowledgeable about the history of the temples and also the cultural and religious aspects of Buddhism. She was so interesting! And also answered our many questions! We then had a meal together at the market and it was like chatting with a friend!

Op Luang National Park Hike
Op Luang National Park Hike
Hot District

Great place to hike, with some stunning views once we got to the top. You do the actual hike with a guide from the national park, which we were grateful for!

Guides, Drivers and Staff
It was great to have a Natuonal Park guide, plus our own English speaking guide, who was able to translate everything for us. Really adds to the experience!
Evening: B Samcook Home16
Evening: B Samcook Home16
Chiang Mai

Probably the best meal we have ever had! And the chef was incredibly personable and interesting, spending time with every table!

National Parks, Temples and Villages Tribes
National Parks, Temples and Villages Tribes
Chiang Mai

We really enjoyed the hike through the rice fields and into the areas with the village tribes. It was beautiful and really interesting.

Trek the Monks’ Trail to Wat Pha Lat & Doi Suthep
Trek the Monks’ Trail to Wat Pha Lat & Doi Suthep
Chiang Mai

This was a beautiful hike up to Wat Pha Lat and also one of our favourite temples. It was just so beautiful and in such a serene, nature-filled spot. We drove the rest of the way up Doi Suthep but were really glad we had hiked the first part.

Guides, Drivers and Staff
Naa was so knowledgeable and really told us a lot about the history and culture of what we were seeing!
Mama noi Thai Cookery School
Mama noi Thai Cookery School
Chiang Mai

Such a great day!!! The staff was incredible - funny, entertaining and taught us a lot about Thai food! And it was all delicious!

Local specialist: George Game

The overall experience was very nice and allo...
Thailand | Dec 10 - Dec 22, 2025

A
Alla G.
San Jose, CA | Reviewed on Dec 29, 2025
The overall experience was very nice and allowed me to enjoy the trip rather than worry about the logistics. Bella and team were also very responsive whenever any questions arose. With that said, planning a trip online is convenient but also somewhat limits your interaction with the advisor and makes it a bit difficult to learn about all your options. For example, our room in Bangkok was so tiny that we could not fit our luggage. Loved the hotel and location but my bad for not confirming the... Read more

The overall experience was very nice and allowed me to enjoy the trip rather than worry about the logistics. Bella and team were also very responsive whenever any questions arose. With that said, planning a trip online is convenient but also somewhat limits your interaction with the advisor and makes it a bit difficult to learn about all your options. For example, our room in Bangkok was so tiny that we could not fit our luggage. Loved the hotel and location but my bad for not confirming the room size in more detail. In general, most tours and providers used were great but unfortunately we did not enjoy our food tour in Bangkok as an example. Our guide was lovely but it felt more like a friend or a chaperone taking us to dinner at the market, not a curated experience. This will happen since you are booking with KimKim and do not know who your providers will be and can’t research them in advance. In the end, I ended up booking another food tour with a food tour company which was absolutely amazing. But all in all it’s a great way to plan a trip quickly and travel efficiently especially if you don’t have much time in a country you are visiting.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Dec 30, 2025

Dear Alla,

Thank you very much for taking the time to share your detailed and honest feedback. I truly appreciate it and am happy to hear that overall you enjoyed the trip and were able to relax and focus on the experience rather than the logistics.

Thank you as well for highlighting the areas where the experience could have been improved. Your comments regarding the room size in Bangkok and the food tour are well noted and will be taken into consideration for future planning.

Thank you again for your valuable feedback and for traveling with us.
Warm regards,
Bella

We had a very enjoyable trip.
Thailand | Dec 12 - Dec 26, 2025

J
Julian B.
United Kingdom | Reviewed on Dec 28, 2025
We had a very enjoyable trip. The cars provided were very spacious and comfortable and the drivers polite and efficient. W ewere met where we needed to be, except on the 21st December at Bangkok airport where we were told to meet at gate 11 ony to find there was no gate 11. It was by chance that we met our contact in the middle of the airport. Generally the amount of time allocated to get to airports was too generous and resulted in rather a lot of waiting. For example, the drive from... Read more

We had a very enjoyable trip. The cars provided were very spacious and comfortable and the drivers polite and efficient. W ewere met where we needed to be, except on the 21st December at Bangkok airport where we were told to meet at gate 11 ony to find there was no gate 11. It was by chance that we met our contact in the middle of the airport.

Generally the amount of time allocated to get to airports was too generous and resulted in rather a lot of waiting. For example, the drive from our hotel to Chaiang Mai airport took 20 minutes, not the 2 hours allocated. The drive from Aryasom Villas to Bangkok airport took 50 minutes but we were scheduled an 830 pick up for a 1240 flight. Of course extra time has to allowed for possible problems, but thiswas too long.
Apart from that, everything went very well. We were really pleased Tina was able to cancel the flights from Phuket to Chian g Mai and arrange for a cash refund.

Local specialist: Tina Oo

Our guide in Thailand, Mal-ed, was excellent ...
Thailand | Dec 14 - Dec 22, 2025

R
Roger M.
Atlanta, GA | Reviewed on Dec 26, 2025
Our guide in Thailand, Mal-ed, was excellent in all aspects of his work. He was thorough in his explanation of history, culture, religion, sites, events, and even understood the nuanced nature of a U.S. sense of humor. On days we had that were not heavily packed with activity, he provided a list of suggestions for things we could see or do including places to eat. Read more

Our guide in Thailand, Mal-ed, was excellent in all aspects of his work. He was thorough in his explanation of history, culture, religion, sites, events, and even understood the nuanced nature of a U.S. sense of humor. On days we had that were not heavily packed with activity, he provided a list of suggestions for things we could see or do including places to eat.

Hotel Review
Theatre Residence
Bangkok

The room was well appointed and clean, the bed very comfortable, and the water hot. The breakfast buffet was extensive and very good with the morning breaking on the River making a pleasant dining experience. It was near to enjoy walking distance to a huge local market, a temple, and plenty of good restaurants.

Authenticity & Character
An unhurried place with ease of access and moving around. It could have been anywhere.
Location
See previous post.
Staff
The staff were all helpful and eager to help and all very professional.
Cleanliness & Comfort
Plenty of towels and easy to navigate the room.
Local specialist: George Game

A great choice
Thailand | Dec 1 - Dec 15, 2025

L
Lars K.
France | Reviewed on Dec 25, 2025
Chosing Kimkim was a leap of faith for us. It was our first time using a travel agent. It turned out to be a good decision. Kimkim put us in contact with Minah from Prestigo Asia. Minah's initial proposal was almost ideal. She proposed some destinations that we didn't know about that we decided to include in our itinerary, like Khao Sok National Park and Koh Yao Noi. After giving our feedback we ended up with a great plan. Once the trip started we were very happy with the hotel selections... Read more

Chosing Kimkim was a leap of faith for us. It was our first time using a travel agent. It turned out to be a good decision. Kimkim put us in contact with Minah from Prestigo Asia. Minah's initial proposal was almost ideal. She proposed some destinations that we didn't know about that we decided to include in our itinerary, like Khao Sok National Park and Koh Yao Noi. After giving our feedback we ended up with a great plan.

Once the trip started we were very happy with the hotel selections and the organisation of the guides and transport connections. We were also very happy with the contact number that we could call any time in case of issues. We used it once for a minor issue which was reolved immediately.

We are very happy with Minah's service. We had a great trip and additionally it was good value for money.
Thanks Minah !

Local specialist: Minah Trinh
Minah
Minah Trinh
Local specialist in Bangkok | Replied on Dec 26, 2025

Dear Lars
Thank you so much for your lovely review! I’m really happy to hear that you enjoyed the itinerary, the hotel selections, and the overall organization of your trip. It was a pleasure helping you discover places like Khao Sok National Park and Koh Yao Noi. Thank you for your trust, and I hope to help you plan another amazing journey in the future.

Warm regards,
Minah

Our trip to Thailand was amazing! Kien did a...
Thailand | Nov 30 - Dec 14, 2025

Katy
Katy K.
Dallas, TX | Reviewed on Dec 21, 2025

Our trip to Thailand was amazing! Kien did a great job of planning really interesting tours and fantastic hotels. He responded very quickly and took care of all our questions and concerns. I will absolutely use Kimkim again for our next trips. I could not have planned a better trip- perfect blend of activities and relaxation.

Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Dec 22, 2025

Hi Katy,

Thank you so much for your kind words! I’m truly happy to hear that you had such a wonderful time in Thailand and that the balance of activities and relaxation felt just right for you.

It was a real pleasure planning this journey with you, and I’m glad I could help make everything smooth and enjoyable along the way. Your feedback truly means a lot to me.

I’d be delighted to help again whenever you’re ready for your next adventure. Wishing you many more amazing travels ahead!

Warmly,
Kien

Can you do it by yourself? Maybe, but if you ...
Thailand | Dec 13 - Dec 18, 2025

Lam
Lam N.
Missoula, MT | Reviewed on Dec 19, 2025
Can you do it by yourself? Maybe, but if you work with kimkim, you KNOW they'll get it right. This was my second assisted trip. I didn't have the time to plan my own itinerary, and having gotten myself to the other side of the world, I knew I didn't want to mess around bumbling around and going to beaches that weren't the right vibe. Bella put together the perfect itinerary for me, combining some excursions for snorkeling, rock climbing and sea kayaking with some planned downtime. Without... Read more

Can you do it by yourself? Maybe, but if you work with kimkim, you KNOW they'll get it right.

This was my second assisted trip. I didn't have the time to plan my own itinerary, and having gotten myself to the other side of the world, I knew I didn't want to mess around bumbling around and going to beaches that weren't the right vibe. Bella put together the perfect itinerary for me, combining some excursions for snorkeling, rock climbing and sea kayaking with some planned downtime. Without Bella, I never would have known about Koh Yao Noi as a possibility. She was able to troubleshoot minor issues as they arose during the trip and was always there to make sure I got to my next stop safely.

I consider myself a fairly competent and confident traveler and still, it was really comforting to know that Bella was there to backstop me if I needed help with last minute arrangements (like when my solo climbing excursion turned into a two- then three-person outing) and that the people they're connected with are reliable and reputable. As a solo woman traveler, it was reassuring to know that I wouldn't end up with some untried guide.

Hotel Reviews
Paradise Koh Yao Resort

Possibly the nicest place I have ever stayed. Had a private pool cottage and it was a lovely experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Railay Bay Resort & Spa (Railay West)
Krabi

Very luxurious stay but not as ridiculously luxurious as the Rayavadee just next door. The Railay Resort had a much friendlier feel without sacrificing anything except the turndown service. I especially appreciated that the minibar snacks came with the room.

Authenticity & Character
Location
Right on Railay Beach and close to the pier
Staff
Cleanliness & Comfort
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Dec 19, 2025

Hi Lam,

Thank you so much for this — it honestly made my day!
I’m really happy to hear that the trip felt just right for you and that Koh Yao Noi became a special part of the journey. I’m glad I could be there to support you along the way and help things run smoothly. Knowing you felt comfortable, supported, and able to truly enjoy your time means a lot to me.

It was such a pleasure planning this trip with you, and I’d love to help again whenever you’re ready for your next adventure. Wishing you many more amazing travels ahead!
Thanks again !
Bella

Everything was so easy! I had a great time.
Thailand | Nov 8 - Nov 22, 2025

Lauren
Lauren S.
San Jose, CA | Reviewed on Dec 17, 2025

Everything was so easy. All of my transportation was arranged. Every guide I met in each location was helpful, friendly, and knowledgeable. They went out of their way to help me get plenty of pictures on our tours. When I ran into a flight delay due to weather, Bella immediately helped rearrange my ground transportation and room accommodations and really helped turn it all into a minor inconvenience rather than a major travel setback. The location choices and excursions were thoughtful. I had a wonderful trip and it couldn't have been easier to arrange all of it.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Dec 18, 2025

Dear Lauren,
Thank you so much for your lovely message. I’m really happy to hear that you had such a smooth and enjoyable trip. I’m glad everything—from the guides to the transportation—worked out well, and that I could help during the flight delay. Thank you again for your kind understanding! It was truly a pleasure arranging this journey for you. Thank you again for trusting me, and I hope to help with your travels again in the future.
Best
Bella

Thailand Adventure
Thailand | Nov 30 - Dec 14, 2025

D
David K.
Salt Lake City, UT | Reviewed on Dec 15, 2025

Our trip was amazing, kimKim planned everything down to our Airport shuttles. Tour guides were great and knowledgeable.

Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Dec 19, 2025

Hi David,

Thank you so much for taking the time to leave a review. I’m really happy to hear you had an amazing trip and that everything ran smoothly, right down to the airport shuttles.

It’s also wonderful to know you enjoyed the guides. I’m glad they helped bring the destinations to life with their knowledge and care.

If you ever find yourselves planning another adventure in Thailand or anywhere else in Southeast Asia, I’d be delighted to help again.

Warmly,
Kien

From November 27-December 13th my wife and I ...
Thailand | Nov 28 - Dec 13, 2025

Milton
Milton L.
Richardson, TX | Reviewed on Dec 14, 2025
From November 27-December 13th my wife and I had an amazing experience touring Bangkok, Phuket, Krabi and many of the islands. I would have to say to have such a well planned trip, it first goes in the preparation. Tina was incredible, from helping us plan our trip, making sure our transportation was secure, setting us up with a very knowledgeable tour guide while we were in Bangkok, that taught us about the history and culture, and took pictures and videos of our trip as well. Tine gave us ... Read more

From November 27-December 13th my wife and I had an amazing experience touring Bangkok, Phuket, Krabi and many of the islands. I would have to say to have such a well planned trip, it first goes in the preparation. Tina was incredible, from helping us plan our trip, making sure our transportation was secure, setting us up with a very knowledgeable tour guide while we were in Bangkok, that taught us about the history and culture, and took pictures and videos of our trip as well. Tine gave us suggestions for different activities outside our excursions, and most importantly, being available during our stay. Anytime we had a question, she made time for us as if we were her only customers. If you are planning a trip, definitely reach out to Tina.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 22, 2025

Hi Milton,
Thank you so much for your warm and kind feedback. I’m truly happy to hear that you had a wonderful time in Thailand. Your review means a lot to me — thank you for taking the time to share it.
Best regards,
Tina

Perfect Thailand trip
Thailand | Nov 17 - Nov 27, 2025

Michelle
Michelle N.
Tallahassee, FL | Reviewed on Dec 13, 2025

I have never used an agency like this to plan a vacation before and I was a little skeptical. I take it all back now. Minah helped me plan the perfect 11 day trip across Thailand doing all of the things that were important to us. She handled domestic flights, hotels, transportation, and all of the excursions I dreamed of seeing. We didn’t have to worry about a thing! It was perfect!

Local specialist: Minah Trinh
Minah
Minah Trinh
Local specialist in Bangkok | Replied on Dec 18, 2025
Dear Michelle
Thank you so much for sharing your experience with us! We’re truly happy to hear that your first time using a travel agency turned into such a positive and memorable journey. I will be delighted to know that my planning and attention to your priorities helped create the perfect 11-day trip across Thailand.
We’re glad you could relax and enjoy every moment while we took care of the flights, hotels, transportation, and excursions. Thank you for trusting us with your vacation—it... Read more

Dear Michelle
Thank you so much for sharing your experience with us! We’re truly happy to hear that your first time using a travel agency turned into such a positive and memorable journey. I will be delighted to know that my planning and attention to your priorities helped create the perfect 11-day trip across Thailand.

We’re glad you could relax and enjoy every moment while we took care of the flights, hotels, transportation, and excursions. Thank you for trusting us with your vacation—it was our pleasure to assist you, and we hope to welcome you back for another adventure in the future.

Warm regards,

Thailand Experience
Thailand | Nov 26 - Dec 5, 2025

Isaiah
Isaiah C.
Phoenix, AZ | Reviewed on Dec 13, 2025
This Thailand trip was truly an excellent experience. Everything from the culture to the food was amazing. Our first tour guide Betty did a great job showing us the Mosque and China Town. We enjoyed him so much and he was very informative. I liked how well Kim Kim put the trip together also. We always felt like VIPs because of the private guides and shuttles, even the signage at the airport upon arrival was nice. We made a stop by Perfect Tailor and I would like to personally thank SK for... Read more

This Thailand trip was truly an excellent experience. Everything from the culture to the food was amazing. Our first tour guide Betty did a great job showing us the Mosque and China Town. We enjoyed him so much and he was very informative. I liked how well Kim Kim put the trip together also. We always felt like VIPs because of the private guides and shuttles, even the signage at the airport upon arrival was nice. We made a stop by Perfect Tailor and I would like to personally thank SK for the experience. Everything was perfect and I’m so happy we booked with Kim Kim! I will definitely book another international trip with Kim Kim after this.

Hotel Reviews
Panwaburi Beach Front Resort
Phuket

This hotel is Instagram perfect! We booked this hotel based on social media reviews and photos. It was truly worth it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shan Villas Sukhumvit
Bangkok

The customer service was amazing. Everyone was so friendly. The spot was very relaxing and clean. The only thing was that the roof top dining area was closed for renovations, but they made up for it was a great breakfast and lunch provided. We booked massages as well, and I would highly recommend booking one.

Authenticity & Character
Location
Quite private area but still walking distance to food and stores
Staff
All staff were friendly and very helpful. I felt like I had a personal concierge!
Cleanliness & Comfort
The rooms were clean and comfortable
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 15, 2025

Hi Isaiah,
Thank you so much for the review!
This is good to hear you had a good time during the trip.
It was our pleasure to assist you.
Best,
Tina

This was an amazing trip especially for only ...
Thailand | Nov 30 - Dec 7, 2025

Matthew
Matthew P.
Phoenix, AZ | Reviewed on Dec 12, 2025
This was an amazing trip especially for only being there one week. All of the guides were great! Wish I had more time. Read more

This was an amazing trip especially for only being there one week. All of the guides were great! Wish I had more time.

Hotel Reviews
De Lanna Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Night Hotel Bangkok - Sukhumvit 15
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Day Care at Patara Elephant Farm
Elephant Day Care at Patara Elephant Farm
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Tuk Tuk Tour (Private)
Half Day Tuk Tuk Tour (Private)
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park Trekking
Doi Inthanon National Park Trekking
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Sunset Point, Wat Pha Lat, Wat Doi Suthep, Wat Umong
Chiang Mai Sunset Point, Wat Pha Lat, Wat Doi Suthep, Wat Umong
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Ayutthaya Day Tour with Lunch
Ayutthaya Day Tour with Lunch
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Dec 12, 2025

Thank you so much for your review, Matthew! I’m delighted to hear that you enjoyed your short break with us. We hope to welcome you back to Thailand again soon - there are still so many beautiful places waiting for you to explore!

Our experience was 10/10
Thailand | Nov 23 - Dec 4, 2025

C
Cristin J.
Houston, TX | Reviewed on Dec 12, 2025
Our experience with Hien and KimKim Travel was nothing short of exceptional. Hien curated an incredible itinerary and thoughtfully walked us through each day in advance, making the entire trip feel seamless and stress-free. She remained readily available throughout our travels for questions or last-minute adjustments, which gave us complete peace of mind. The hotel accommodations she selected were flawless—beautiful, spotless, and perfectly located. Every tour and experience was tailored... Read more

Our experience with Hien and KimKim Travel was nothing short of exceptional. Hien curated an incredible itinerary and thoughtfully walked us through each day in advance, making the entire trip feel seamless and stress-free. She remained readily available throughout our travels for questions or last-minute adjustments, which gave us complete peace of mind.

The hotel accommodations she selected were flawless—beautiful, spotless, and perfectly located. Every tour and experience was tailored to our personal preferences, making the trip feel truly custom.

We cannot wait to book our next adventure with KimKim, and we recommend Hien without hesitation—110% all the way.

Hotel Review
Rayavadee
Authenticity & Character
Location
Beautiful beaches, food, clean, amazing staff
Staff
10/10 so helpful and nice
Cleanliness & Comfort
Clean, super comfy
Activity Review
Half Day at The Elephant Sanctuary Krabi
Half Day at The Elephant Sanctuary Krabi
Krabi

Incredible!! Friendly staff, one in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 15, 2025

Dear Cristin,

Thank you so much for your wonderful review !

It was my pleasure to accompany you on your trip to Thailand . I'm thrilled to hear that you enjoyed your trip. Your satisfaction makes my job truly fulfilling!

Thank you once again for choosing us. It is awesome to know that you will be using Kim Kim again.

I wish your family a lifetime of happiness and many more amazing trips ahead.

With my best regards,
Hien

Amazing trip and beautiful country
Thailand | Nov 24 - Dec 1, 2025

A
Ashley Y.
Ashburn, VA | Reviewed on Dec 08, 2025
Heidi was very helpful throughout the planning process. She updated our trip a couple times as we finalized flight times and asked for some different activities. While we were on the trip, everything went very smoothly. We had private transfers, our guides were very helpful with local recommendations, and everyone we interacted with was very friendly and helpful. An added bonus was having our guides help us through check in at the airports which was a different process than we were used... Read more

Heidi was very helpful throughout the planning process. She updated our trip a couple times as we finalized flight times and asked for some different activities.

While we were on the trip, everything went very smoothly. We had private transfers, our guides were very helpful with local recommendations, and everyone we interacted with was very friendly and helpful. An added bonus was having our guides help us through check in at the airports which was a different process than we were used to.

Overall, our trip to Thailand was amazing. We spent time in Bangkok at temples and different markets, time in Chiang Mai with elephants and hiking in the rainforest, and days in Phuket doing ocean activities. Our guides made each day transition smoothly and our accommodations were perfect. I would not have changed anything about the trip and would definitely use kimkim again for future travel!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Dec 09, 2025
Hi Ashley, Thank you so much for your wonderful feedback! I’m truly happy to hear that you had an amazing time in Thailand and that everything went smoothly throughout your journey. It was my pleasure to assist you with the planning process and adjust the itinerary as your plans evolved. I’m glad to know the private transfers, friendly guides, and the airport assistance all helped make your trip easy and stress-free. It’s also great to hear that you enjoyed the activities in Bangkok, Chiang... Read more

Hi Ashley,

Thank you so much for your wonderful feedback! I’m truly happy to hear that you had an amazing time in Thailand and that everything went smoothly throughout your journey.

It was my pleasure to assist you with the planning process and adjust the itinerary as your plans evolved. I’m glad to know the private transfers, friendly guides, and the airport assistance all helped make your trip easy and stress-free. It’s also great to hear that you enjoyed the activities in Bangkok, Chiang Mai, and Phuket, and that the accommodations were just what you were hoping for.

Your kind words mean a lot, and I’m delighted that you would choose kimkim again for future travels. I would love to help you plan your next adventure whenever you’re ready!

Warm regards,
Heidi

Thailand 3 weeks.
Thailand | Oct 30 - Nov 21, 2025

M
Michele T.
Boston, MA | Reviewed on Dec 06, 2025
In general, our trip was great. Our guides were wonderful, and most of the drivers excellent. We really enjoyed most of the activities, and most of the hotels. Adding in the activity to make floats for Loy Krathong was wonderful, and we highly recommend the Thai Farm cooking class. They do an amazing job! The only hotel we did not like was Tree Tara in Lampang
For a variety of reasons, I would not recommend it. And although we really liked the hotel near Khao Sok, there were several...
Read more

In general, our trip was great. Our guides were wonderful, and most of the drivers excellent. We really enjoyed most of the activities, and most of the hotels. Adding in the activity to make floats for Loy Krathong was wonderful, and we highly recommend the Thai Farm cooking class. They do an amazing job! The only hotel we did not like was Tree Tara in Lampang
For a variety of reasons, I would not recommend it. And although we really liked the hotel near Khao Sok, there were several misunderstandings around food orders.
The hotel in Bangkok turned out to be lovely, and in a great location as we could walk to restaurants and Lumphini park. The other hotels were generally quite nice as well. We enjoyed most of the activities, but sometimes it was just too much packed into a day( we are the kind of travelers who read all the signs in the museums!), and it seemed our tour guides felt responsible to get us everywhere in a timely fashion, but maybe we would’ve liked more time at fewer stops. But we sensed they were doing their job! For example, we had very little time at the Artists House in Bangkok.
The crowded busy tours to James Bond island and the lake at Khao Sok covered a lot, and we were glad to see the sights, but again being rushed around like like wasn’t our favorite. We realize we are tourists too, but tend to like quieter, slower activities!
Trang was wonderful to work with, and I do think she listened and worked really hard at putting together the trip we envisioned. It was great having our itinerary worked out and drivers, and some amazing things added we would never have known about! She answered our many questions quite thoroughly, and appeared to do quite a bit of research for us, which we appreciated. We have not used a travel agent before, so it was a new experience for us. If we were to ever return, I think we would just see more countryside and national parks!

Hotel Reviews
Ao Nang Villa Resort
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Khaosok Boutique Hideaway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Boutique Hotel and Spa

Staff was incredible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hotel & Resort
Authenticity & Character
Location
J
Staff
Cleanliness & Comfort
Thai Thai Sukhothai Resort
Sukhothai

Lovely hotel, nice location, wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Hotel Bangkok, managed by Centre Point

Good location, very nice facility. Couldn’t find the concierge, you just need to ask …amazing breakfast! Nice pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Sukhothai Historical Park (B)
Exploring Sukhothai Historical Park (B)
Sukhothai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Khao Yai National Park – Bangkok - Loy Krathong Experience
Khao Yai National Park – Bangkok - Loy Krathong Experience
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Dec 08, 2025

Hi Michele, thank you so much for your detailed review of your 23-day journey. I honestly don’t know how to express my gratitude for your kindness and the way you were always so polite from the very first message, through all our planning, and throughout the tour. I hope you’ve taken home the most beautiful memories from your trip to Thailand. Looking forward to seeing you again soon, Michele ✨🎀

Cheers, Trang

My partner and I took a 12-day trip to Thaila...
Thailand | Nov 21 - Dec 2, 2025

Jason
Jason F.
Canada | Reviewed on Dec 05, 2025
My partner and I took a 12-day trip to Thailand. Even before we left, we had a lot of questions and made a number of changes to the itinerary to suit what we were looking for during our luxury trip. Elizabeth was receptive, positive and happy to accommodate until we had it just right. The planning was excellent overall. During the trip, it was clear that Elizabeth had planned everything exceptionally well. From drivers to tour guides to hotels, everyone was on time, had our requests and... Read more

My partner and I took a 12-day trip to Thailand. Even before we left, we had a lot of questions and made a number of changes to the itinerary to suit what we were looking for during our luxury trip. Elizabeth was receptive, positive and happy to accommodate until we had it just right. The planning was excellent overall.

During the trip, it was clear that Elizabeth had planned everything exceptionally well. From drivers to tour guides to hotels, everyone was on time, had our requests and treated us well.

In terms of the excursions and activities, they were generally of high quality. When a concern did arise, the communication from Elizabeth was excellent - very attentive, clear and reliable. She also jumped in immediately and resolved the situation and then went the extra step to ensure future tours went smoothly.

Local specialist: Elizabeth Ei Ma
Elizabeth
Elizabeth Ei Ma
Local specialist in Bangkok | Replied on Dec 09, 2025

Thank you so much for your kind review. I’m very happy to hear that you both enjoyed your 12-day trip to Thailand. It was a pleasure customising everything for you, and taking care of you both to be smoothly.🤗

I also appreciate your kind words about the communication during the trip. I’m always here to support you, and I’m glad we could resolve things quickly when needed. 🙏

I’m excited to be planning your next journey and look forward to creating another wonderful experience for you both!🙌

Amazing last-minute trip planned meticulously by Bella
Thailand | Nov 22 - Dec 2, 2025

David
David d.
Miami, FL | Reviewed on Dec 03, 2025
We came in at the last minute with a week before our flights to Thailand looking for trip options (was a last minute vacation!) and Bella promptly went back and forth with us several times at odd hours of her day on the other side of the world, quickly helping us land on a great trip for us, including having to very very carefully play tetris with shifting availability days/times as we booked so close to the days of the events. Everything was meticulously organized -- drivers and guides... Read more

We came in at the last minute with a week before our flights to Thailand looking for trip options (was a last minute vacation!) and Bella promptly went back and forth with us several times at odd hours of her day on the other side of the world, quickly helping us land on a great trip for us, including having to very very carefully play tetris with shifting availability days/times as we booked so close to the days of the events.

Everything was meticulously organized -- drivers and guides for every segment, with her WhatsApping us contact info beforehand and quickly changing drivers when we had a delay during one event to make sure we were continually cared for. The guides she picked for us were very interested in going out of their way to customize the experience to our trip desires, flipping up destinations midday if they had more interesting sounding ideas after they got to know us, adding side trips, etc.

We couldn't have asked for a better experience, and especially with such wildly limited notice our expectations were very exceeded.

Hotel Reviews
Buri Sriping Riverside Resort & Spa
Chiang Mai

Staff were super friendly. 24 self laundry was awesome. The grounds were beautiful. The pool was lovely. The breakfast was so-so. We wished we had been closer/more walkable to old town - there wasn't much in walking distance from the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Suites Bangkok
Bangkok

Great location. All the staff were really friendly. Room was great. Breakfast was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chiang Rai in a day!
Chiang Rai in a day!
Thailand

Absolute must-do experience. The white and blue temples are unbelievably pretty and interesting. The grounds of the white temple can be explored for hours. The art by the designer of the white temple is also very interesting and he was prolific. Long drive but completely worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Khantoke Dinner
Traditional Khantoke Dinner
Chiang Mai

Very very touristy experience -- tour bus after tour bus pulled up and filled the venue. But the dances were fun, the food was pretty good, and it was a good duration. The cocktails were mediocre.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Dao Cave & Art Village Baan Kang Wat Visit
Chiang Dao Cave & Art Village Baan Kang Wat Visit
Chiang Mai

Quite a long drive for an okay-ish cave. We ended up doing a different crafting village/fair another day instead of the Baan Kang Wat one, so this review is only for the cave. Most of the cave is unlit (the guide used a propane lantern and flashlight), and significant portions have been permanently closed off for safety after floods the last few years. Still pretty and interesting, but not very long and middling as limestone caves go.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day trip to Doi Inthanon National Park!
A Day trip to Doi Inthanon National Park!
Chiang Mai

Good set of activities in or near the Doi Inthanon park. Very pretty views -- waterfalls, forest hikes, hill tribes, temples.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Chiang Mai

It was a fun experience petting and feeding the elephants in a couple different spots, but the rest of the "whole day" experience was some odd random activities that were mildly entertaining (bamboo raft ride, walkaround the hill tribe village without much explanation, etc.) but would have been better spent doing other things.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ayutthaya’s Ancient Wonders & Local Flavors
Ayutthaya’s Ancient Wonders & Local Flavors
Thailand

The scale of the ruins was grandiose, but the lack of our (humanity's, not us the tourists) knowledge about the history of the site means that it's mostly just a bunch of ruins with very limited context to walk around. We tend to be looking to combine historical context with tours, so this one was a bit disappointing compared to our other activities on this vacation. The food stop itself was good for river prawn fans, but outside of the local river prawns, nothing special.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Blackitch Artisan Kitchen
Dinner at Blackitch Artisan Kitchen
Chiang Mai

Our dinner at Blackitch was truly excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Thai Massage at Fah Lanna Spa
Traditional Thai Massage at Fah Lanna Spa
Chiang Mai

Our time at Fah Lanna Spa was wonderful. The staff were very friendly and all our services were excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai

This was absolutely a highlight of our trip. Our chef instructor was incredible and gave us way more than just recipes, but instead a set of guidelines for how to be creative with Thai cooking. She also helped provide tips about how to get ingredients back home. It was really fun to go around the market with her before we headed to the cookery. Everything we cooked was delicious, but I am also going home looking forward to being able to re-create what we made.

Quality of Experience
Loved having the private experience - we were really able to ask questions specific to how I cook at home and I really feel that I'm going home with practical knowledge.
Guides, Drivers and Staff
Transport
True Taste of Chiang Mai with Evening Foodie Tour
True Taste of Chiang Mai with Evening Foodie Tour
Chiang Mai

Once again, we trusted all the choices with our guide and that was not a mistake. Everything we ate (and we ate a lot!) was delicious. It was super fun hopping around in the tuktuk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Doi Suthep Temple Tour
Half-Day Doi Suthep Temple Tour
Chiang Mai

Once again, this was a perfect activity to do on a travel day. Our guide was extremely informative and we learned a lot of new things despite already having been to several temples. The views from the temple were really stunning and the overall ambiance was really lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Erawan National Park visit
Day trip to Erawan National Park visit
Thailand

This was a really fun day - we enjoyed getting out of the city and seeing some stunning waterfalls. The hike up to the last waterfall wasn't too strenuous.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour by Tuk-tuk in Bangkok!
Food Tour by Tuk-tuk in Bangkok!
Bangkok

We followed our Guide's recommendations all evening and tried things that we would never have otherwise known to order. The food was delicious and we particularly loved the latter stops on the tour that were more market/street food like.

Quality of Experience
The one thing we would change would be the first stop that we did - it was inside a food court. We'd recommend sticking to the more open street market locations!
Food
Guides, Drivers and Staff
Transport
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok

The Grand Palace and all the temples were really beautiful. We learned a lot about Thai history and Buddhist practices. Our guide was great and the pacing of the tour was perfect. We saw so many things!

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok! A short visit to Wat Saket Temple
Welcome to Bangkok! A short visit to Wat Saket Temple
Bangkok

This was a perfect arrival activity for when we were a a bit jet lagged. The temple was pretty and had a good view. Our guide taught us some basics about Bhuddism.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Dec 04, 2025

Dear David & Hannah,

Thank you so much for your wonderful message, it honestly made my day!
You were both such a pleasure to work with, and I’m really happy that your last-minute trip turned out so well.

I truly appreciate all the details you shared. Feedback like yours means a lot to me and helps me keep doing better. Thank you for your trust, your kindness, and for choosing to explore Thailand with me, especially on such short notice.

I hope our paths cross again someday — you’ll always be welcome back.
Warm regards,
Bella

Exploring Lifetime Memories of Thailand
Thailand | Nov 16 - Nov 28, 2025

Jessica
Jessica D.
Seattle, WA | Reviewed on Dec 02, 2025
Aloha, Bella and the entire team was so amazing and wonderful to work with and experience Thailand for the first time was truly a dream. Bella was quite professional, very customer oriented and truly awesome to work with. Bella was able to work with our needs and budget and made several thoughtful plans for us to choose and whatever questions we asked, she answered it quickly. Bella was very informative and made sure that we were taken care of each part of the trip from beginning... Read more

Aloha,

Bella and the entire team was so amazing and wonderful to work with and experience Thailand for the first time was truly a dream.

Bella was quite professional, very customer oriented and truly awesome to work with.

Bella was able to work with our needs and budget and made several thoughtful plans for us to choose and whatever questions we asked, she answered it quickly. Bella was very informative and made sure that we were taken care of each part of the trip from beginning to end.

The Bangkok Team: Our guide and driver, Anita and Shin, both were super awesome as well. Both were friendly, smiling all the time and just happy. That set the tone everyday. Anita shared the cultural, historical and personality everywhere we went. We loved the temples, sights, and food experiences. The temples were truly magical and wondrous. Chinatown, Floating Market, the Railroad market and all of the other sites we’ve seen was remarkable and “you have to be there to see and experience it.”

The Chiang Mai Team: Our guide, Cookie and driver were wonderful too. Cookie shared special stories with each place we visited and as we visited different temples and attractions, people knew of her and respected her. We felt very special to be in her presence.

If you ever want to go on a trip, please contact KimKim and you won’t regret it. We’ve bumped into several people who used other services and they did not get the services that we experienced.

We loved the fact that we were taken care of from arrival to departure, from hotel to attractions, food and sights made our Thailand trip filled with cherished memories, new found friends and a lifetime of experiences.

Bella and team, we loved it and we will be back.

Me ke aloha,
Jessica & Scott

Hotel Reviews
Layalina Hotel
Phuket

Layalina Hotel in Phuket was quite unique due to its hidden location; you'd almost miss it sandwiched between other businesses. Once you find it, though, its proximity to the beach and local spots is ideal for exploration. It had a charming quality about it, and I did enjoy my time there despite Phuket being a bit too touristy for my taste.

De Lanna Chiang Mai
Chiang Mai

De Lanna Chiang Mai was a lovely hotel, located in a peaceful area. I enjoyed the quietness and proximity to food and massage places, and it was close to a 7-Eleven, which was handy for those unexpected needs. The mosquito spray I got there was a lifesaver considering the presence of mosquitoes in Chiang Mai. Overall, a very pleasant stay.

Silom Serene Hotel
Bangkok

The Silom Serene Hotel in Bangkok was fantastic. It's in a superb location, close to markets where you can grab fresh produce and smoothies. The staff were incredibly friendly and welcoming, always greeting us with smiles. I felt so safe and well taken care of, even when I arrived late at night. They guided me to my room and ensured I was comfortable. It truly felt like a home away from home.

Activity Review
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai

The Chiang Mai Cooking Class Experience was just incredible! It was such a personal experience, reminiscent of visiting a relative's house and exploring the local farms for ingredients. Our teacher was amazing, making sure we felt comfortable throughout. I loved the warm, family-like atmosphere. The class being small was a bonus, making the experience intimate and enjoyable. This was one of my favorite parts of the trip.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Dec 03, 2025

Dear Jessica & Scott,

Thank you so much for your beautiful message and It truly made my day!
I’m very happy to hear that your first trip to Thailand was such a wonderful experience. It was a joy planning your journey, and I’m grateful for your trust.

I’ll share your kind words with Anita, Shin, and Cookie — they will be so touched. We’re all glad you felt well taken care of from start to finish and of course that I have shared your feedback to our great team :-). Thank you again, and I hope to welcome you back anytime!

Best regards
Bella

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.