Kimkim Trip Reviews for Thailand

4.8
Based on 380 ratings
Read 380 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous Trip of Southeast Asia!!!
Thailand | Jan 29 - Feb 17, 2026

Dana
Dana F.
Ashburn, VA | Reviewed on Feb 23, 2026
My husband & I just returned from an AMAZING 3 week trip to Thailand, Cambodia and Vietnam. Truly, the trip of a lifetime! Our local specialist , Tina, left the company literally weeks before our trip and I was concerned about the impact it would have on our experience. There was nothing to worry about! Bella, picked up the ball and was there to help us every step of the way. Drivers and guides met us as scheduled. We had 5 flights within our trip and 7 different hotels. There were... Read more

My husband & I just returned from an AMAZING 3 week trip to Thailand, Cambodia and Vietnam. Truly, the trip of a lifetime! Our local specialist , Tina, left the company literally weeks before our trip and I was concerned about the impact it would have on our experience. There was nothing to worry about! Bella, picked up the ball and was there to help us every step of the way. Drivers and guides met us as scheduled. We had 5 flights within our trip and 7 different hotels. There were lots of moving parts and KimKim did an incredible job! We felt safe and well taken care of. We saw beautiful temples, visited busy markets, ate delicious food, sea kayaked, and went on multiple boat trips including a mini cruise. It was a very comprehensive trip. The only challenge we encountered was a couple of times the room description/pictures did not match what we received. Also, I would say the floating village in Cambodia is not worth visiting. Our guide said that things have changed a lot there since COVID. If you have an opportunity to visit this part of the world, please do. You will not be disappointed!

Local specialist: Bella Saung

Amazing trip to Bangkok and Phuket
Thailand | Feb 4 - Feb 14, 2026

J
JOHN E H.
Boston, MA | Reviewed on Feb 23, 2026
Our trip to Bangkok and Phuket was a wonderful introduction to Thailand, and the KimKim team did a great job accommodating our timelines and preferences, while ensuring that we hit the highlights in both of those places. The guides we had in both places were energetic, knowledgeable, and a pleasure to spend time with. We spent several days with Monica in Bangkok, and she not only showed us the sights, but made sure to introduce us to a wealth of great, local Thai food. In both Bangkok and... Read more

Our trip to Bangkok and Phuket was a wonderful introduction to Thailand, and the KimKim team did a great job accommodating our timelines and preferences, while ensuring that we hit the highlights in both of those places. The guides we had in both places were energetic, knowledgeable, and a pleasure to spend time with. We spent several days with Monica in Bangkok, and she not only showed us the sights, but made sure to introduce us to a wealth of great, local Thai food. In both Bangkok and Phuket we were always in good hands. Minah was very responsive as the overall coordinator of the trip, and followed up with us right back to the airport on the way out. This is our second KimKim trip, and we're big fans!

Activity Reviews
Bangkok: Ayutthaya’s Glorious Ruins & Bang Pa-In Summer Palace
Bangkok: Ayutthaya’s Glorious Ruins & Bang Pa-In Summer Palace
Bangkok

Another amazing day, highlighted by the summer palace. We also really enjoyed spending some time with some monks at one of the temples later in the day. Monica led us through another great day with great food.

Bangkok Spiritual Encounter
Bangkok Spiritual Encounter
Bangkok

Amazing and serene temples, and mind-blowing palace grounds make this a must-do excursion. We loved the food as much as the sights.

Quality of Experience
Food
Our driver was an absolute wizard with the van, in spite of the lack of parking and tight roads in Bangkok
Guides, Drivers and Staff
Local specialist: Minah Trinh

Kelly for Thailand is A+
Thailand | Feb 15 - Feb 21, 2026

Nicole
Nicole T.
Rancho San Diego, CA | Reviewed on Feb 22, 2026
Kelly was not only knowledgeable, but personable as well. We were in contact for months creating the perfect package for Thailand that would fit my budget and Kelly managed to put together every activity I wanted. Not only that, each activity was unique and special and tailored just for us. Kelly was readily available whenever I had a question or concern m, and if I needed to change something at the last minute, even while in Thailand, she made it happen. Her service went far and... Read more

Kelly was not only knowledgeable, but personable as well. We were in contact for months creating the perfect package for Thailand that would fit my budget and Kelly managed to put together every activity I wanted. Not only that, each activity was unique and special and tailored just for us.

Kelly was readily available whenever I had a question or concern m, and if I needed to change something at the last minute, even while in Thailand, she made it happen.

Her service went far and beyond. For example, I requested a ride to the airport, not only was our driver early, but he also came with an escort who helped us navigate our way through the airport and VAT, making sure we were checked in and at the right gate. That is A+ service.

I’ve used Kimkim 3 times now for my trips to Nepal, Thailand, and soon Vietnam/Cambodia. This is an excellent company and Kelly for Thailand was simply exceptional.

Hotel Review
BYD Lofts Boutique Hotel & Services Apartments
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning/Afernoon Visit to Elephant Jungle Sanctuary (Join-in) (No Riding)
Morning/Afernoon Visit to Elephant Jungle Sanctuary (Join-in) (No Riding)
Phuket

Bucket list activity and it’s humane. Make sure to only visit places like this that rescue and save this beautiful creature.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Tour with Rum Tasting in Phuket
Private City Tour with Rum Tasting in Phuket
Thailand

Loved the tastings and especially the cocktail class. Don’t need the oral tour. Staff is amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Feb 23, 2026

Thank you so much for your incredibly kind and thoughtful review. It truly means the world to us.Your support and recognition encourage us to continue delivering exceptional experiences to every traveler.
We look forward to assisting you again on your future adventures and creating even more unforgettable journeys together.

Thoughtful and smooth execution of a complex trip
Thailand | Jan 14 - Feb 18, 2026

Ron
Ron S.
Lexington, MA | Reviewed on Feb 21, 2026
The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a five-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly. Our interactions with Lucy, our travel Specialist, were professional and steady throughout (via Whatsapp). Communication was... Read more

The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a five-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.

Our interactions with Lucy, our travel Specialist, were professional and steady throughout (via Whatsapp). Communication was clear, responses were timely, and it was evident she was actively monitoring the itinerary as we moved from place to place. When small issues arose — which is inevitable on a trip of this length — they were addressed promptly and constructively, without friction. That allowed us to focus on the experience rather than the logistics.

Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Just as important, they were easy to spend a full day with — something that becomes critical when you are traveling intensively. A few were truly outstanding, offering depth, context, and a natural ability to read the group. Others were solid and dependable, though somewhat more scripted. Still, the overall standard remained high.

Several guides also demonstrated flexibility when plans shifted slightly due to weather, timing, or our own preferences. That adaptability made the experience feel more personal and less rigid.

Hotel Reviews
Amara Bangkok

The Amara Bangkok is a solid 3.5-star stay overall. The room size worked well for two people with luggage — not always a given in this category. The layout was practical and thoughtfully arranged, and it didn’t feel cluttered after a long travel day. You could actually open suitcases without having to reshuffle the entire room each morning. The space felt efficient and comfortable. The staff were consistently cordial and pleasant. Easy to approach, helpful when needed, and never intrusive. Service felt steady and professional. Breakfast was a strong point. A generous spread with both Thai options and familiar Western choices, allowing for variety from one morning to the next. It was a reliable and enjoyable way to start the day. There were, however, a few surprising gaps. The gym was essentially a small room with a couple of machines — no comprehensive workout setup, not even a yoga mat. The rooftop pool, which looks impressive online, turned out to be relatively small and consistently crowded. The atmosphere felt more congested than relaxing. The bar pricing was also noticeably high, edging closer to gouging than hospitality. Overall, this is not a destination hotel, and it does not position itself as one. It functions well as a practical base: comfortable room, friendly staff, and a strong breakfast. The core offering is solid, though some of the amenities do not quite align with the expectations suggested by its presentation.

Authenticity & Character
Contemporary urban than local authenticity.
Location
Short Bolt ride or train to restaurants , malls , China town, etc.
Staff
cordial and pleasant. Easy to approach, helpful when needed
Cleanliness & Comfort
Very clean and well maintained
Panvaree Resort
Khao Sok

Reviewing Panvaree The Greenery is not simple, because the experience genuinely pulls you in different directions. Let me start with what truly stands out. The views – 6 out of 5. Absolutely breathtaking. Waking up to limestone cliffs rising out of emerald water feels almost unreal. The early morning mist drifting across Cheow Lan Lake, long-tail boats cutting quietly through the water, sunset light hitting the rock faces — it is spectacular. Few places deliver scenery at this level. This alone makes the journey worthwhile. The staff – 6 out of 5. Pleasant, accommodating, warm, and genuinely kind. From the moment you step onto the floating dock, you feel welcomed. There is sincerity in the way they interact. A special mention to the Valentine’s Day dinner — we were pleasantly surprised by a beautifully arranged spread, with thoughtful decorations that made the evening feel festive and personal. It was an unexpected touch and very well executed. The program – 5 out of 5. Well organized and thoughtfully structured. The boat tours and lake activities are enjoyable and showcase the natural beauty of the area. The only drawback: the kayaks. The paddles are unusually heavy, which limits how long you can comfortably explore. In a setting like this, better equipment would meaningfully improve the experience. The food – 4 out of 5. Nicely presented and generous in portion. Overall good, though at times slightly bland and a bit oily for my personal taste. That said, dining while floating in the middle of the lake adds a certain magic that elevates the meal beyond the plate itself. Now the challenging part. The accommodation – 2 out of 5. The rooms are small and tight (for a couple with their luggage) . The bathroom is fully wet-style. Wi-Fi is unstable and difficult to rely on — and there is no cellular coverage. Air conditioning does not operate between 7am and 1pm. I understand the logistical constraints of running a floating resort inside a national park, and that context matters. Still, expectations should be clearly aligned with reality before arrival. Overall verdict: If you come expecting luxury comfort, you may be disappointed. If you come for nature, scenery, a unique floating experience, and very attentive staff — you will absolutely be rewarded.

Authenticity & Character
authenticity — though not in a polished, design-forward way. This is not a stylized boutique concept created to look “local.” It is a simple floating resort anchored in the middle of Cheow Lan Lake.
Location
The views – absolutely breathtaking.
Staff
accommodating, warm, and genuinely kind.
Cleanliness & Comfort
The rooms are tight. Not super clean. The bathroom is fully wet-style. Air conditioning does not operate between 7am and 1pm.
The Tubkaak Krabi Boutique Resort
Krabi

We had a fantastic stay at The Tubkaak Krabi Boutique Resort in a pool-view room on the second floor. The room was thoughtfully designed, with enough space for two people and luggage without feeling tight. Everything was spotless, and we especially loved the outdoor shower — it added a relaxed, tropical feel that made the experience even more memorable. What made the stay even more special was the location. The resort sits toward the end of the road on Tubkaak Beach, away from the busier areas of Krabi. We truly appreciated that distance. It limited traffic, outside noise, and random foot traffic along the beach. The setting felt quiet, secluded, and calm — exactly what we were hoping for. It allowed the natural beauty of the beach and the sunsets to take center stage without distraction. The service is what truly elevates this property. The staff are exceptional — not just polite or efficient, but genuinely warm, attentive, and proud of what they do. There is an authenticity in their hospitality. From reception to the restaurant team, housekeeping, spa therapists, and beach staff, everyone contributed to making the stay seamless. You feel recognized. Small details are remembered. Assistance is offered naturally, without being intrusive. That level of care transforms a beautiful hotel into something personal. It makes you look forward to returning after a day out, knowing you will be welcomed with a smile and that everything is taken care of. The breakfasts and dinners were excellent in both quality and presentation. Morning yoga, paddle boarding, long beach walks, spa treatments, and cocktails at sunset directly on the beach created a perfect daily rhythm. The hotel feels intimate, calm, and refined, without being overly formal. A beautifully presented property with truly outstanding service. This is the kind of place you return to — not only for the setting, but for the people who make it special.

Authenticity & Character
It does not feel like a large international resort dropped onto a beach. The architecture incorporates traditional Thai design elements — warm wood tones, layered roofs, open-air spaces, and lush tropical landscaping that blends naturally into the surroundings. The scale of the property also adds to its charm. It feels intimate rather than expansive. Pathways wind through greenery, buildings are low-rise, and nothing overwhelms the natural setting. The design respects the beach rather than competing with it.
Location
A major plus is the location. The resort sits toward the end of the road on Tubkaak Beach, well away from the busier areas of Krabi. We genuinely appreciated that distance. It limited traffic, outside noise, and random foot traffic along the beach. The setting felt quiet, secluded, and calm — exactly what we were hoping for. It gave the entire stay a sense of privacy and exclusivity that is increasingly hard to find. The only downside of that same seclusion is accessibility. When we wanted to venture out to explore restaurants or bars outside the resort, it was not particularly convenient. Transportation is required, and there are no easy walkable alternatives nearby. For us, it was a trade-off worth making for the peace and beauty of the setting — but it is something future guests should be aware of.
Staff
There are honestly not enough praising words to describe the staff. They are not simply professional — they are genuinely gracious. Every interaction feels natural, never scripted. Smiles are real. Conversations are unhurried. There is a quiet attentiveness in the way they notice details, anticipate needs, and follow through without being asked twice. What stood out most was the consistency. It was not one exceptional individual; it was everyone. Reception, housekeeping, restaurant team, spa therapists, beach attendants — the standard never dipped. You feel welcomed, not processed. Cared for, not managed.
Cleanliness & Comfort
Super clean and VERY comfortable
De Chai The Colonial Hotel & Spa
Chiang Mai

Our room at the De Chai The Colonial Hotel & Spa had room for 2 travelers with their luggage, with a modern, simple design, with a somewhat limited (partially obscured) view. That said, it did not detract from the overall comfort. The space was well maintained, nicely laid out, and clean. The bed was comfortable, and housekeeping kept everything in good order throughout our stay. The location is a major advantage. It is an easy walk to the Old City, multiple restaurants, temples, and numerous massage spots. The night markets are about a 10–20 minute walk away, close enough to be convenient but far enough to avoid the noise and crowds late at night. Service was excellent. The staff were genuinely caring and attentive, and interactions felt warm rather than transactional. Breakfast was good with solid variety, though the coffee was on the weaker side. Overall, a well-located hotel in Chiang Mai offering clean, comfortable rooms and consistently strong service.

Authenticity & Character
The colonial-inspired architecture and design give it a distinct visual identity. The exterior façade, interior detailing, and overall atmosphere feel intentional and cohesive. It does not feel like a generic chain hotel. There is personality in the styling.
Location
easy walk to the Old City, restaurants, temples, and numerous massage spots.
Staff
Service was excellent. The staff were genuinely caring and attentive
Cleanliness & Comfort
Very clean and comfortable room with plenty of space for 2 travelers with their check in luggage
Le Bel Air Resort Luang Prabang
Luang Prabang

Le Bel Air Resort Luang Prabang has a distinct French colonial style, visible both in the buildings and in the room we stayed in. The design carries through nicely, and the room felt cohesive and well thought out. Having a large bathroom with a generous counter and two sinks was a real plus. There was ample space for two people traveling with check-in luggage. We also enjoyed the balcony, especially in the evenings and in the morning with tea—it added to the sense of calm. From a practical standpoint, everything worked well. Water pressure was consistently good, there was plenty of hot water, and the air conditioning worked perfectly—something you really appreciate in this climate. This is a great place to relax. With relatively few guests, the property feels quiet and peaceful, offering a nice level of privacy. The atmosphere is calm and beautiful, with lush greenery throughout. Each area feels intentionally arranged, and the poolside zone is especially pleasant. The swimming pool was clean and inviting. The hotel staff was welcoming and accommodating throughout our stay, which added to the overall comfort and ease. We also appreciated the in-room and hotel amenities, including the nicely sized pool with bar service. The shuttle service to and from downtown and the night market was very convenient and made getting around easy. The main shortcoming was breakfast buffet. The selection of Lao food was very limited, and on our last day there were none at all. The Western options were average and felt repetitive. The coffee was particularly disappointing—weak, diluted, and prepared in a basic drip style into a large pot. Overall, this was a relaxing and welcoming stay. With a stronger breakfast offering, this place could easily be a top-notch hotel.

Authenticity & Character
Le Bel Air Resort has a distinct French colonial style, visible both in the buildings and in the room we stayed in. The design carries through nicely, and the room felt cohesive and well thought out.
Location
It is a walkable distance from the old city (20-30 minutes). It offers an hourly shuttle to the old city as it is a bit on the outskirts of Luang Prabang
Staff
Friendly, provided support and advice and made restaurant reservations for us as well
Cleanliness & Comfort
Very clean and comfortable room and resort (Pool, dining room, etc)
Mintra Hotel
Vientiane

We did NOT stay and the Mintra Hotel but rather at the Salana Boutique Hotel (2 blocks away). The Salana Boutique Hotel is in a central, highly walkable location in Vientiane. Temples, restaurants, cafés, and key sights are all within easy reach, which made it simple to explore the city on foot without relying on transportation. The setting strikes a nice balance — convenient, yet not overly hectic. From the moment we arrived, the staff were welcoming and attentive. Check-in and check-out were smooth and efficient. Throughout our stay, the team was consistently helpful, offering advice and assisting with small requests without hesitation. That level of service makes a real difference when traveling between multiple destinations, where ease and reliability matter. Our room was a good size, with ample space for two people and luggage. The bed was comfortable, and the layout felt practical rather than cramped. The bathroom was also well proportioned, with a proper shower cubicle and good water pressure — always appreciated after a long day out exploring the city.

Authenticity & Character
Its a subtle, boutique way rather than a grand or historic one. The design incorporates Lao elements — warm wood tones, local artwork, woven textiles, and decorative details that reflect regional aesthetics.
Location
walkable location in Vientiane. Temples, restaurants, cafés, and key sights are all within easy reach,
Staff
The staff was helpful, offering advice and assisting with small requests without hesitation
Cleanliness & Comfort
Was not as clean when we checked in but it was corrected within 30 minutes . Comfortable and quiet room
MK Premier Boutique hotel
Hanoi

Our stay at MK Premier Boutique Hotel Hanoi was pleasant overall, with a few trade-offs worth noting. We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space m. Choose a room without a balcony On the positive side, the staff were genuinely welcoming and friendly throughout our stay—helpful without being overbearing. Breakfast was also a highlight, with many options and dishes prepared fresh, which made mornings easy and enjoyable. Overall, good service and an excellent breakfast, but if space matters, a quieter, non-balcony bigger room might be the better choice.

Authenticity & Character
It was a welcoming hotel with wonderful staff and great breakfast. I could not say that it had a special character
Location
The hotel was in the old city and we could walk to the park, attractions, bars and restaurants
Staff
the staff were helpful and thoughtful, took good care of us
Cleanliness & Comfort
Other than the fact that the rooms are slightly small, the neatness, good hygiene, clean toilets.
Local specialist: Lucy Do

Truly memorable trip to Bangkok and Phuket, Thailand
Thailand | Jan 29 - Feb 5, 2026

Kellen
Kellen R.
Newark, NJ | Reviewed on Feb 20, 2026
Bimon set us up with a truly memorable trip to Thailand. Our guide through most of our adventure was Lina who was incredibly knowledgeable, kind, and thoughtful. She gets extra credit for knowing all of the best places to eat and when to go to where to maximize the experiences. We really appreciated how responsive Bimon was to our questions and any requests to tweak our itinerary in real time. Our group of six ranged in ages from 4-74 so it was no small task to get us comfortably to places... Read more

Bimon set us up with a truly memorable trip to Thailand. Our guide through most of our adventure was Lina who was incredibly knowledgeable, kind, and thoughtful. She gets extra credit for knowing all of the best places to eat and when to go to where to maximize the experiences. We really appreciated how responsive Bimon was to our questions and any requests to tweak our itinerary in real time. Our group of six ranged in ages from 4-74 so it was no small task to get us comfortably to places we could all enjoy and on schedule. Thanks so much!

Hotel Review
Century Park Hotel
Makkasan, Ratchathewi, Bangkok

Was very impressed with the family room that accommodated our family of four very comfortably. Food and service were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Khai Nok - Khai Nai ( Cat Island ) - Khai Nui by speed boat
Khai Nok - Khai Nai ( Cat Island ) - Khai Nui by speed boat
Phuket

Boating and snorkeling conditions were not ideal so it is difficult to rate. Even in ideal conditions, stopping at 3 islands might have been a bit unnecessary unless you enjoy speedboat rides.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Kokchangsafari Puhket
Kokchangsafari Puhket
Phuket

This was our kid's favorite and probably mine as well. The staff were so kind and interacting with the elephants was the best!

Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

I was the least sure about this one but so glad we went. The market was very cool to see and was actually a great place to pickup souvenirs.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok city tour with a food tasting at Chinatown!
Bangkok city tour with a food tasting at Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bimon Soodkampa

I want to go back to Thailand
Thailand | Oct 25 - Nov 17, 2025

Kevin
Kevin M.
Ashburn, VA | Reviewed on Feb 19, 2026
We had a great 3 weeks in Thailand. Bangkok is worth visiting many times. Our guide for our 5 days in Bangkok, Keng, was truly outstanding. He was very knowledgeable, thorough and conscientious. Our guide in Sukhothai, who told us to call him Football, was also very considerate, knowledgeable and helpful, especially regarding the best photo shots. Loy Krathong and Yi Peng festivals were great experiences. Kimkim took very good care of us. The in-country contacts made sure we always had a... Read more

We had a great 3 weeks in Thailand. Bangkok is worth visiting many times. Our guide for our 5 days in Bangkok, Keng, was truly outstanding. He was very knowledgeable, thorough and conscientious. Our guide in Sukhothai, who told us to call him Football, was also very considerate, knowledgeable and helpful, especially regarding the best photo shots. Loy Krathong and Yi Peng festivals were great experiences. Kimkim took very good care of us. The in-country contacts made sure we always had a comfortable means of transportation. Kudos to Jook also for setting everything up for us.

Hotel Reviews
Legendha Sukhothai Hotel
Sukhothai

Lovely setting, but the beds were uncomfortable. It seemed to me that it was designed for people making a pilgrimage to Sukhothai. And that is perfectly fine. It’s a beautiful facility. The pool was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were hard
Chiang Mai Marriott Hotel
Chiang Mai

Probably my favorite hotel.

Staff
Royal Orchid Sheraton Hotel & Towers
Bangkok

Centrally located on the Chao Praya river and has its own ferry. Very comfortable, clean rooms and beds. Excellent service. The staff were superb, as was breakfast. Great views of the river from our room.

Authenticity & Character
The staff
Location
Close to almost everything
Staff
Too many to count
Cleanliness & Comfort
Everything
Local specialist: Jook Prapassorn
Jook
Jook Prapassorn
Local specialist in Thailand | Replied on Feb 20, 2026
Sawasdee ka Kevin and Catherine,
Thank you so much for your lovely review — it truly means a lot to all of us at Vio Travel and kimkim.
I’m so happy to hear you and Catherine had such a wonderful three weeks in Thailand! Bangkok really is a city worth visiting again and again, and I’m delighted that Keng and Football made your time in Bangkok and Sukhothai so memorable — especially with their knowledge and eye for the best photo spots.
How special to have experienced both Loy Krathong and Yi...
Read more

Sawasdee ka Kevin and Catherine,
Thank you so much for your lovely review — it truly means a lot to all of us at Vio Travel and kimkim.
I’m so happy to hear you and Catherine had such a wonderful three weeks in Thailand! Bangkok really is a city worth visiting again and again, and I’m delighted that Keng and Football made your time in Bangkok and Sukhothai so memorable — especially with their knowledge and eye for the best photo spots.
How special to have experienced both Loy Krathong and Yi Peng — truly magical festivals. I’m also glad everything ran smoothly behind the scenes so you could travel comfortably throughout.
It was my absolute pleasure to plan this journey for you, and I would be so happy to welcome you back to Thailand anytime.
Cheers, Jook

Demanding couple ends up very satisfied in Thailand
Thailand | Feb 3 - Feb 15, 2026

D
Diego U.
Ashburn, VA | Reviewed on Feb 18, 2026
We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone... Read more

We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone with horrible traffic and that added significant time to travel anywhere in the city.
Thank you Bimon and CK41 for your work!

Hotel Review
Na Nirand Romantic Boutique Resort

If you want high quality service in a beautiful hotel, this is it. Communication is amazing and they are willing to help with guest questions and requests.

Authenticity & Character
Location
Near the river, with and amazing view. Close to the Night Bazaar and not far from the city centre. The only complain was the night with the party on the other side of the river that kind of ruined the calmness of the place
Staff
Our guest coordinator was super special and made sure we were happy a 100% of the time
Cleanliness & Comfort
Local specialist: Bimon Soodkampa

Our best trip!
Thailand | Jan 20 - Feb 8, 2026

Steve
Steve B.
San Francisco, CA | Reviewed on Feb 18, 2026
Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend. Read more

Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend.

Hotel Reviews
Devasom Khao Lak Beach Resort & Villas
Phang Nga

The food and the pool were excellent. Breakfast was especially good and the special dinner event was fun.

Authenticity & Character
The pool and the bear and grill seemed to be the center of the hotel and well worth hanging out.
Location
A bit of a drive from Phuket but also way far away from noise and the crazy.
Staff
Cleanliness & Comfort
Cross Chiang Mai Riverside
Chiang Mai

Food was fantastic -- the breakfast was always an event and even a light dinner was special. The modern design was not exactly Chiang Mai, but it was on the other side of the river and away from the traffic. The pool was nice and bedroom was large.

Authenticity & Character
Modern, but well thought out.
Location
Quiet, but not walkable into the city. Use Grab and you will be fine.
Staff
Alway pleasant coming and going and helped us out for one special request.
Cleanliness & Comfort
Apricot Hotel
Hanoi

We had a great suite overlooking the lake. A great sense of old time French interiors and a nice roof deck.

Authenticity & Character
Location
Right in the middle of the best part of Hanoi. Easily walkable to many of the most interesting parts of the city.
Staff
Cleanliness & Comfort
Satri House

Possibly my favorite hotel in the world. The colonial feel with the modern updates create a great sense of place. Service, the pool, the breakfast and dinner by the pond were all memorable.

Authenticity & Character
The gardens, the layout of the walkways, the common rooms, the pools.
Location
Just outside of the tourist area and night market make it easily walkable.
Staff
Cleanliness & Comfort
Bed was great.
The Sukhothai Bangkok

A bit high end corporate, but executed well. The pool was the best for jet lag -- swimming at dawn with the birds is a great way to start a trip! Layout of the hotel took a couple days to understand because of the multiple buildings, but great quality and service overall.

Authenticity & Character
The pool and the food.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Hanoi

Great insider look at the back alleys of Hanoi. It was a great cultural experience and a fascinating walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

Waterfalls and lunch were epic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Thonburi with A  Heritage Conservationist
Thonburi with A Heritage Conservationist
Bangkok

The insight and journey through the hidden parts of Bangkok was fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Culinary Evolution of Thai Food
Culinary Evolution of Thai Food
Bangkok

The food was fantastic and served in unique locations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Footsteps Through Lanna Time
Footsteps Through Lanna Time
Chiang Mai

The guided trip through all the historical sites was definitely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Where Tradition Meets Creativity
Where Tradition Meets Creativity
Chiang Mai

It was great to see all the crafts up close and try our hand at lacquerware. We bought a few small things to remind us of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

A bit far outside Chiang Mai at rush hour, but worth it once you get there. A lovely location to get educated about growing the ingredients, Thai food and culture. Cooking was fun and the food was delicious -- they have this one down.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Driver was great, traffic was not.
Sunrise Doi Suthep & alms giving
Sunrise Doi Suthep & alms giving
Chiang Mai

A bit early to get up, but it was ideal to skip the long lines of tourists. Quiet and beautiful, it was lovely to have a guide to explain everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Similan Island Snorkeling Joining Tour by Speedboat
Similan Island Snorkeling Joining Tour by Speedboat
Khao Lak

This was the only disappointment of the trip. It was over touristed and the fish were not that interesting. There were so many people on the island that there was barely a bit of sand to sit on before we could go home. A long way to go in a jolting speedboat to end up with 10 other boats filled with people. They need to figure this out before they destroy such a beautiful spot. People and food were great, but they need to ramp back the number of boats allowed at one time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day Meditation at Wat Suan Dok (Private)
Half-day Meditation at Wat Suan Dok (Private)
Chiang Mai

The Monk Chat was life changing. We are advanced meditators and were able to get 1:1 time with the head monk for about an hour. The rest of the group went into an intro class in another room. The time and patience KayKay took with us was priceless.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Encounter with the Elephants at Mandalao
Afternoon Encounter with the Elephants at Mandalao
Luang Prabang

The experience of feeding the elephants and then walking through the jungle with them was totally worth it. The road to get there from LP was a disaster though -- slow and painful. Hopefully they can address this in the near future. Just be sure to get picked up on time to get there when the event starts.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver and car were great but Lao infrastructure needs some attention.
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Hanoi

This was out third time taking the vespa ride though Hanoi. Exhilarating and unique look at the city.

Quality of Experience
Guides, Drivers and Staff
Transport
They even stopped to pick up my camera lens cap when it fell out of my pocket.
Progressive Dinner -  The Luang Prabang Culinary Tapestry
Progressive Dinner - The Luang Prabang Culinary Tapestry
Luang Prabang

A great sampling of Laotian cuisine mixed with some modern mixed drinks and emerging restaurant trends.

Quality of Experience
Food
The mixed drinks and appetizers were the best.
Guides, Drivers and Staff
Transport
Visit to the Buddhist Archives
Visit to the Buddhist Archives
Luang Prabang

Interesting glimpse into Laos history and great for any student of culture and Buddhism.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Feb 19, 2026
Hi Steve and Jane, Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos. It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip. I also want to say that you are such a... Read more

Hi Steve and Jane,

Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos.

It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip.

I also want to say that you are such a lovely couple. I have genuinely been inspired by your openness, curiosity, and the way you embraced each experience so fully. Planning for you was not just work - to me, it was such a pleasure and a privilege.

Thank you again for your trust. I wish you both all the very best, and I truly look forward to creating more beautiful adventures across Asia together in the future 🌎

With warmest appreciation,
Elena

Planning this trip was seamless! We were abl...
Thailand | Jan 31 - Feb 14, 2026

Nina
Nina D.
Newark, NJ | Reviewed on Feb 17, 2026
Planning this trip was seamless! We were able to schedule based on our preferences and saw everything that we hoped to. Bella was our contact and was amazing. Everything went exactly as she planned and she was immediately available for any questions. We will continue to use Kimkim for all of our vacations Read more

Planning this trip was seamless! We were able to schedule based on our preferences and saw everything that we hoped to. Bella was our contact and was amazing. Everything went exactly as she planned and she was immediately available for any questions. We will continue to use Kimkim for all of our vacations

Hotel Reviews
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket
Authenticity & Character
Location
A bit far from everything
Staff
Cleanliness & Comfort
Centara Grand at Central World
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Inside House
Chiang Mai

Our favorite hotel of the trip. Service, food and accommodations were superb

Authenticity & Character
Location
In the middle of everything
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Phuket
Quality of Experience
Guides, Drivers and Staff
Transport
SIMILAN SNORKELING - Similan Island
SIMILAN SNORKELING - Similan Island
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Bird Watching Tour neaby Bangkok
Bird Watching Tour neaby Bangkok
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Temples, Market and Nightlife in Bangkok
Temples, Market and Nightlife in Bangkok
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Temple Tour with Market Visit!
Chiang Mai Temple Tour with Market Visit!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 17, 2026

Dear Nina,

Thank you so much for your kind words and details review with rating about the services.
It truly means a lot to hear that your trip went exactly as planned and that you were able to experience everything you hoped for. It was such a pleasure organizing this journey for you and making sure every detail matched your preferences.

Thank you again for using Kim Kim and choosing us as destination specialist. Looking forward to planning your next beautiful adventure with Kimkim!

Best Regards from Thailand
Bella

planning a trip with Sunny at KimKim was easy...
Thailand | Feb 2 - Feb 13, 2026

Karen
Karen E.
Los Angeles, CA | Reviewed on Feb 16, 2026

planning a trip with Sunny at KimKim was easy and fun. We worked out budget and ideas and the narrowed things down, reworked the itinerary to get it absolutely perfect. We just got back and had an amazing time, thanks in large part to a seamless vacation. Would definitely plan a trip with KinKim again!

Local specialist: Sunny Le
Sunny
Sunny Le
Local specialist in Hanoi, Vietnam | Replied on Feb 22, 2026

Hi Karen,
Thank you so much for your sweet review! It was truly a pleasure planning this trip with you and fine-tuning every detail until it felt just right. I’m so happy to hear you had an amazing and seamless experience, that's exactly what we hope for!
I’d love to help you plan your next adventure whenever you’re ready.
Sincerely,
Sunny

Great Experience!
Thailand | Feb 2 - Feb 14, 2026

Ken
Ken S.
Dallas, TX | Reviewed on Feb 16, 2026

Two weeks in Thailand was incredible. With three in country flights, three hotels, transfers and excursions, it was a lot to handle. Bella did an excellent job ironing out the wrinkles when they occurred, couldn’t have done it without her.

Ken & Mimi

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 16, 2026

Dear Ken & Mimi,

Thank you so much for your beautiful review. It truly means a lot to me.
I’m so happy to hear that your two weeks in Thailand were incredible! I’m really glad I could smooth things out whenever needed and make everything easier for you.

It was such a pleasure planning this journey for you both. Thank you again for your trust and for allowing me to be part of your Thailand experience. Wishing you many more wonderful adventures ahead — and I hope our paths cross one day again!
Warmest regards,
Bella

We loved the whole trip! Bella did a great jo...
Thailand | Jan 29 - Feb 8, 2026

J
Jamie M.
Denver, CO | Reviewed on Feb 15, 2026

We loved the whole trip! Bella did a great job! The elephant sanctuary in Chiang Mai was amazing, as was the hotel. We enjoyed Koh Lanta and all the drivers that were organized. Our guide in Bangkok was also phenomenal. Well done Bella and KimKim

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 16, 2026

Dear Jamie,

Thank you so, so much for your kind words! It truly makes me happy to read this.
I’m delighted that you loved the whole trip, especially the elephant sanctuary in Chiang Mai, Koh Lanta, and your time in Bangkok. It’s wonderful to hear a great feedbacks to our Team and sure that I will share your kindness to them.

That’s exactly the experience I always hope to create for our travelers. Thank you again for choosing me as trip planner for your Thailand journey. Wishing you many more beautiful adventures ahead !

Warm regards from Thailand!
Bella

My Southeast Asia Trip
Thailand | Jan 6 - Feb 3, 2026

Brian
Brian G.
Ashburn, VA | Reviewed on Feb 10, 2026
My travel agent, Jeab, set up an amazing trip to Singapore, Thailand, Laos, Cambodia, and Vietnam over one month. I had no idea of exactly where I wanted to visit and what I wanted to see, but Jeab and I discussed my interests and the types of things I wanted to see and do. Jeab set up an amazing month-long trip to a variety of different locations, including Singapore, Phuket, Bangkok, Chiang Mai, Chiang Rai, Pakbeng, Luang Prabang, Siem Reap, Hanoi, and Ho Chi Minh City. I toured many... Read more

My travel agent, Jeab, set up an amazing trip to Singapore, Thailand, Laos, Cambodia, and Vietnam over one month. I had no idea of exactly where I wanted to visit and what I wanted to see, but Jeab and I discussed my interests and the types of things I wanted to see and do.

Jeab set up an amazing month-long trip to a variety of different locations, including Singapore, Phuket, Bangkok, Chiang Mai, Chiang Rai, Pakbeng, Luang Prabang, Siem Reap, Hanoi, and Ho Chi Minh City.

I toured many different Buddhist temples, took a two-day cruise down the Mekong River, took walking and floating food tours, learned how to plant and harvest sticky rice, took tours on electric bicycles and motor scooters, stayed in a 5-star resort, and generally had an exceptional trip!

I cannot emphasize enough that Jeab hit the mark with setting up flights and rides to and from airports, all of the tours, and all of the information necessary to obtain online Visas for all of the countries.

Jeab, KimKim, and Vio Travel made my trip to Southeast Asia an experience that I’ll never forget. I highly recommend their services!

Brian Grumbling
Virginia Beach, VA
USA

Hotel Reviews
L'Hôtel du LAC Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hotel & Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Lanna Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
4 Monkeys Hotels Bangkok
Bangkok

Located in the middle of Bangkok, it was conveniently located near many tours

Authenticity & Character
Location
Staff
Cleanliness & Comfort
My Dream Boutique Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luang Say Lodge
Pakbeng

I had my own separate room, which was a “hut” with all the amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bella Nara Phuket Naiyang Beach
PHUKET

Love the breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Odys Boutique hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borei Angkor Resort & Spa
Siem Reap

This resort is amazing! I rarely stay at 5-star hotels, but this is definitely one I recommend!

Authenticity & Character
Amenities galore
Location
It’s located in the middle of town
Staff
They took great care of me from the moment that I arrived
Cleanliness & Comfort
Plush bedding
Activity Reviews
Phare Circus
Phare Circus
Siem Reap

The Phare Circus was a unique cultural experience. It was made even better by getting the VIP treatment in that we were able to keep the aluminum water bottle as a memory of the event.

Quality of Experience
Guides, Drivers and Staff
Transport
Michelin Guide Street Food by Tuk Tuk
Michelin Guide Street Food by Tuk Tuk
Bangkok

This was a memorable tour of Chinatown, while getting a chance to taste different foods. Make sure you’re hungry, because the food is filling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Surin and The Moken Village
Surin and The Moken Village
Thailand

This was an amazing visit to an island of “gypsies”. Very interesting tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Feb 10, 2026

Hi Brian,

Thank you so much for your wonderful review! Nothing makes me happier than helping you enjoy destinations that I truly love, and hearing that you had a great experience and got exactly what you were hoping for means a lot to me.

On behalf of Kimkim and Vio Travel, we truly appreciate you choosing our region and allowing us to take care of your journey.

Whenever you start planning your next trip, please know that we’ll be more than happy to assist you again.

Best wishes,
Jeab

The planning framework was thoughtful, and th...
Thailand | Jan 16 - Feb 5, 2026

Ron
Ron S.
Lexington, MA | Reviewed on Feb 09, 2026
The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a thre-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good...
Read more

The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a thre-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.
Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Easy to spend a full day with, which matters more than people realize. Of course, not every guide operated at the same level — some were truly outstanding, others solid but less engaging — but the overall standard was high.

Our interactions with Lucy were smooth and professional. She was responsive, organized, and clearly making an effort to coordinate across multiple locations and moving parts. That’s not simple, especially when we were changing cities every few days. When small issues came up, she addressed them quickly and without defensiveness, which I appreciated.

One suggestion: receiving the guide’s name and contact details at least 24 hours in advance would be very helpful. Knowing who will meet you, and how to reach them on WhatsApp will create a bit more confidence — especially when logistics are tight or reception / Wi-Fi is unreliable. It’s a small operational improvement, but it would elevate the experience.

The drivers, on the other hand, were consistently top-notch. Punctual, professional, calm on sometimes chaotic roads, and vehicles were clean and comfortable. In Southeast Asia traffic, that alone deserves recognition.

Hotel Reviews
Little Hoi An Boutique Hotel & Spa

Our stay at Little Hoi An Boutique Hotel was genuinely enjoyable and easy. The location is a real advantage. The hotel is within walking distance of the Old Town and many key attractions, which made getting around simple and relaxed. The free bicycles were a big plus for us—we used them and especially enjoyed a morning ride out to the rice fields just outside of town. Quiet roads, flat terrain, and a peaceful start to the day. The room was clean, well maintained, and practical, with enough space for two people and their luggage. The hotel has a calm, classic feel that suits Hoi An well. Staff were welcoming and attentive, and service felt genuine rather than rehearsed. Breakfast was solid, with good options to start the day. Overall, a comfortable, well-located boutique hotel with thoughtful extras that actually get used. A great base for exploring Hoi An, both on foot and by bike.

Authenticity & Character
We liked the vibe
Location
Walkable to old city and a bike ride to. Rice paddies
Staff
So friendly and welcoming
Cleanliness & Comfort
Lynnaya Urban River Resort
Siem Reap

Our stay at Lynnaya Urban River Resort was excellent from start to finish. We wished we coukd stay longer. The room was very comfortable and thoughtfully designed, with ample space for two people and their luggage—no feeling of being cramped or having to rearrange bags constantly. The room layout really works. The outdoor shower was a standout feature: well executed, private, and honestly a pleasure to use. It added character without sacrificing comfort. Service was top notch throughout the stay. Staff were attentive, warm, and genuinely focused on making things easy and pleasant, without ever feeling scripted or overbearing. Breakfast was another strong point, with good options and solid quality, making mornings relaxed and unrushed. Overall, this is a fantastic hotel—comfortable, well designed, and very well run. A great base in Siem Reap and an easy place to recommend.

Authenticity & Character
Modern with a character. We loved the outdoor shower
Location
Walkab to pub street and restaurants
Staff
Sooo friendly and welcoming
Cleanliness & Comfort
Sparkling clean
White Lotus Hue Hotel
Hue

The room at White Lotus Hue Hotel was comfortable for two people traveling with luggage, which immediately made the stay easier. There was enough space to move around without constantly negotiating bags, and the room felt practical and wibell set up. Service was very good throughout—staff were attentive, friendly, and handled things efficiently. The central location is another strong point, making it easy to walk to key sights or get around Huế without much planning. Breakfast was the only minor downside. Although there was plenty of excellent food and seating, the buffet area felt chaotic, with a lot of pushing and shoving (by the hotel guests) that took away from what should have been a relaxed start to the day. Overall, a solid and convenient hotel with good service and comfort, slightly let down by breakfast organization.

Authenticity & Character
Recently renovated. Everything was perfect
Location
Easy walking distance from attractions
Staff
Service was very good throughout
Cleanliness & Comfort
Very clean and well maintained
Dora Cruise
Ha Long city

The boat itself, Dora and all the other boats, stayed anchored most of the time, or moved very little. Practically everything—boarding at the port, excursions, and disembarkation—was done via small, simple shuttle boats. They were functional, not luxurious, and clearly built for logistics rather than comfort. In that sense, Dora operates more as a floating hotel than a true cruise ship. You eat on board, sleep on board, relax on deck, and enjoy the scenery from a fixed position in the bay. Explorations are done on a transporter boat. worth noting is that the sense of peace and quiet is not available . The Dora & Nearby boats run their engines frequently—even when anchored—and the smell of diesel and engine noise is quite unpleasant, which detracts from the otherwise serene setting. The staff deserves real credit. They were consistently friendly, attentive, and accommodating. Service felt warm and genuine. The food was good, well prepared and reliable, but not especially memorable or adventurous. The activities, while well organized, felt manufactured. They follow a polished script designed to move many guests efficiently through a curated version of the experience. it lacks authenticity, spontaneity or a sense of discovery. Stepping back, Ha Long Bay is undeniably beautiful. Still, after going through the full program, I’m left thinking that a well-planned day trip from Hanoi is probably sufficient to experience the bay’s essence. An overnight cruise adds comfort and atmosphere, but not necessarily deeper access or insight. In short: comfortable, pleasant, professionally run. but our goal is simply to understand and appreciate the bay, and we don’t need more than a day trip. But look for service the offers kayaking as it was the highlight of our trip on Hà Lin Bay

Authenticity & Character
It was scripted trip with Many manufactured attractions. I do not recommend this activity
Location
Beautiful landscape that was ruined by the many boats.
Staff
Cleanliness & Comfort
Surprising for a boat the room was specious for 2 with their luggage. The bathroom was fantastic.
Le Clos Du Fil Hotel
Ninh Binh

We really enjoyed our stay at Le Close du Fil Hotel. The rooms were spacious, clean, and genuinely comfortable, with plenty of room to settle in and relax. We especially liked the French colonial vibe—the décor is tasteful, cohesive, and gives the place real character without feeling heavy or overdone. Breakfast was good . There were choices available, and everything was freshly made, which made mornings easy and enjoyable. Overall, a comfortable and well-run hotel with charm, space, and a strong breakfast. A solid base for exploring Ninh Bình.

Authenticity & Character
We liked the French colonial vibe through out
Location
Walking distance to the center of town and resturants
Staff
Welcomhg and friendly
Cleanliness & Comfort
Clean, and comfertable
Gateway Inn Pu Luong

The Gateway Inn Pu Luong's staff provided excellent service throughout our stay and were consistently attentive and welcoming. The food options were good, well prepared, and thoughtfully presented. The rooms themselves were clean to a certain extend. However, upon check-in, some of the cups in the room and the bathroom did not appear to be clean, which was a minor but noticeable issue. Some doors did not close properly which allow flys to get in. In addition, the rooms are very rustic, which may appeal to some travelers but felt overly basic for our expectations. The room was very small without any storage space. The wet bathroom had only a sink with no counter space and storage. Furthermore, there was a hole in the wall (30x30 cm) that allowed curious guests to look into our bathroom,. We also experienced that the hot water running out mid shower each time.

Authenticity & Character
Beautiful views and central location for hiking
Location
Centraly located, we went for a hike from the hotel itself
Staff
Friendly and welcoming
Cleanliness & Comfort
Here is a more polished and balanced version: The room quality did not meet our expectations. Upon check-in, it was not properly cleaned, which was disappointing. The overall condition suggested that the space could benefit from some attention and upkeep. While we understand and appreciate a rustic concept, this felt more worn than charming and was simply more basic than our preference.
MK Premier Boutique hotel
Hanoi

We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space. Welcoming and friendly service and an excellent breakfast, but as space matters, a quieter, non-balcony room might be the better choice.

Authenticity & Character
Wear and tear was noticeable. Tight room. Dining room was nice and the gym
Location
Walking distance to old town and many other attractions
Staff
staff were genuinely welcoming and friendly throughout our stay—helpful without being overbearing
Cleanliness & Comfort
Always clean
Activity Reviews
Exploring The Natural Beauty of Ninh Binh (Tam Coc - Hang Mua - Bich Dong)
Exploring The Natural Beauty of Ninh Binh (Tam Coc - Hang Mua - Bich Dong)
Thailand

We spent the day Exploring the Natural Beauty of Ninh Binh (Tam Coc – Hang Mua – Bich Dong) with Trung as our guide, and overall it was a very rewarding experience. Trung did an excellent job leading the day. He was organized, clear, and informative without overwhelming us. Climbing the 500 steps up Ngoa Long Mountain at Hang Mua was a highlight. It’s a proper climb — you feel it in your legs — but the view at the top absolutely justifies the effort. Dramatic limestone peaks, river winding below, rice fields stretching out. It’s the kind of panorama that makes you pause for a moment. The bike ride was another enjoyable part of the day. Cycling through the countryside, passing small villages and open fields, gave us a more grounded feel for the area. It broke up the itinerary nicely and kept the day active. The boat ride in Tam Coc was pleasant, though more structured than I expected. We followed a fixed route, and while the scenery is beautiful, there’s limited opportunity to stop or explore the temples along the river. I would rate that portion around 3/5 — still worthwhile, just less flexible than I had hoped. Overall, Trung made the experience smooth and engaging. His steady guidance, local insight, and calm presence tied everything together. Ninh Binh is visually stunning, and having a knowledgeable guide like Trung makes it much more than just a photo stop.

Quality of Experience
Very enjoyable day, a mix of different activities
Food
Guides, Drivers and Staff
Trong was a superb guide
Transport
Clean, had plenty of cold water, even provided cold towels
Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem
Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem
Hanoi

This was truly one of the more unique cultural experiences we’ve had in Vietnam. The Hanoi city tour itself was very informative and engagin6g. It gave us useful historical and cultural context, not just the usual checklist of sites. We walked away understanding the layers of the city — imperial history, French influence, modern Vietnam — all woven together in a way that made sense. But the highlight was unquestionably the private water puppet experience with Artist Phan Thanh Liem. Meeting the artist himself — the puppeteer who actually creates the puppets — and his wife in their home studio added an entirely different dimension. This wasn’t a staged tourist production. It felt personal. Intimate. Authentic. Seeing how the puppets are carved, painted, and brought to life made the performance far more meaningful. The show itself was charming and skillful, but what stayed with us was the conversation afterward. Hearing about his family’s history in this traditional art form, and the effort to preserve it, gave real depth to what we were watching

Quality of Experience
Meeting the puppeteer was a unique experience
Guides, Drivers and Staff
Driver on time and professional, guide manage the tours effectively
Transport
Clean, specious and we appreciated the wifi in the car
Visit Kulen Elephant forest, Banteay Srei Temple
Visit Kulen Elephant forest, Banteay Srei Temple
Siem Reap

What struck me first was the absence of performance. No riding. No tricks. No staged theatrics. The elephants simply walked — slowly, deliberately — through the forest. We followed at their pace, not the other way around. That small inversion changes everything. The guides explained the background of each elephant, most rescued from logging or tourism work. You could see the shift in their behavior — calmer, less reactive. It did not feel like a zoo. It felt like a retirement community in the jungle Banteay Srei highlights craftsmanship. The pink sandstone allows for remarkably fine detail. The carvings — mythological scenes and delicate floral patterns — are precise, almost lace-like. It is compact, elegant, and focused. If you want to understand the artistic language of the Khmer temples without being overwhelmed by scale, this is the place to start.

Quality of Experience
2 different experiance. But both were to ranked high
Food
Lunch at the elephant sanctuary was good overall. However, as a vegetarian, I found the portions a bit limited. The side dishes were noticeably less generous compared to the family-style servings provided to the rest of the group.
Guides, Drivers and Staff
Elephants - the vendor provided the ride from down town. Old but a functional van. Guide was fun, full of dad jokes, and gave us a lot of information Banteay Srei - our driver was top notch
Transport
Elephants – We met the group in the downtown area and drove out together in an older van. It wasn’t fancy, but it was perfectly functional. The ride was shared with other visitors, simple and straightforward Banteay Srei - top notch quality
Full Day Explore Angkor Complex (Classic Adventure Cambodia-S)
Full Day Explore Angkor Complex (Classic Adventure Cambodia-S)
Siem Reap

Angkor at sunrise is worth every minute of lost sleep. Standing before Angkor Wat as the first light touches the towers is something you don’t quite forget. The silhouettes slowly sharpen, the sky shifts from indigo to gold, and for a few quiet minutes the entire complex feels suspended in time. Then the day unfolds — temple after temple, each with its own scale, texture, and story. It’s physically long, but intellectually and emotionally absorbing. Inside one of the active temples, we were invited to sit while a Buddhist monk offered a brief blessing. It was understated and sincere. A soft chant, a light sprinkle of water, a red thread tied around the wrist. No theatrics, no performance — just a simple ritual that reminded us these are not ruins. They are living spaces of faith. By evening, We came across a local family honoring their ancestors, through music and dancing. There was rhythm and laughter. It felt joyful rather than solemn. Not staged. Just life unfolding naturally beside thousand-year-old stone. That layering — sunrise over an ancient empire, quiet spiritual blessing, then living cultural celebration — is what made the day feel complete. Angkor is history, yes. But it is also very much alive.

Quality of Experience
Very unique
Food
Guides, Drivers and Staff
Mr Thành offered a lot of his experiance and personal history and added unique prrspective to our visit in Seim Reap
Transport
Always ready with cold water and cold towels
Mandarins & Family Life In Hue
Mandarins & Family Life In Hue
Hue

Riding bikes with Ms. Thanh through Hue — and then into the smaller surrounding communities — gave us a much broader perspective of the city. It’s one thing to visit monuments, citydels , and historic sites. It’s another to cycle through neighborhoods, cross small bridges, pass schoolyards, markets, and homes, and see daily life unfolding naturally. The rhythm is different when you’re on a bike. Slower. Closer to the ground. More human. What made it especially meaningful was the interaction with local families. Through Ms. Thanh’s introductions, we were able to have real conversations — simple, genuine exchanges — and get a glimpse into how people actually live. Seeing their homes, understanding their routines, hearing about their work and family life added a layer you simply don’t get from sightseeing alone. It didn’t feel staged. It felt respectful and authentic. For us, this was a fantastic experience — one that moved beyond tourism and into something more personal and memorable.

Quality of Experience
Ms. Thanh made the bike tour a genuinely memorable experience.
Food
Guides, Drivers and Staff
Ms. Thanh made the bike tour a genuinely memorable experience.
Transport
We loved the bike ride
Explore Villages, Bamboo Rafting & Cultural Walk (S)
Explore Villages, Bamboo Rafting & Cultural Walk (S)
Vietnam

Trung, our guide, made the experience. He wasn’t just reciting facts — he explained context. History, local customs, farming practices, village dynamics — all delivered in a clear, thoughtful way that made everything feel connected rather than staged. You could tell he genuinely understands the region and cares about sharing it properly. The village visits felt authentic, not performative. We walked through working indigenous communities, saw how families live, how crops are grown, how small local economies function. It was real life, not a curated “tourist version.” The bamboo rafting was simple and peaceful. No engines, no rush — just drifting with the landscape around us. A nice counterbalance to the walking portions of the day. The cultural walk itself was well paced. Enough activity to feel engaged, but not exhausting. A good mix of activity and culture Overall, If one is looking to understand the area beyond the surface, this is absolutely worth your time.

Quality of Experience
Educational and unique
Food
Safe, hygienic for tourists
Guides, Drivers and Staff
Trung was an amazing guide
Transport
Clean, on time, always had extra cold water and cold towels
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap

The costumes were detailed and elegant, the hand gestures precise, and the choreography disciplined. There is no question that Cambodian classical dance is technically beautiful. That said, we found myself missing context. We had little understanding of the storyline, the mythological background, or what each dance represented. Without explanation, it becomes visually impressive but emotionally distant. A short introduction before each segment would have made a significant difference. I also have to admit it felt somewhat staged for tourists. The dinner format, the flow of groups in and out, the predictable structure — it lacked a sense of intimacy or spontaneity. It felt curated rather than lived. Interestingly, the next day we came across a local village “celebration of life” ceremony. No stage lighting. No polished choreography. Just music, movement, community, and authenticity. That experience was captivating in a completely different way — real, unfiltered, grounded in daily life.

Quality of Experience
the Apsara show was professionally executed and visually strong. But for me, it lacked the authenticity and cultural depth that I was hoping to feel.
Food
Safe, many options, but not memorable
Guides, Drivers and Staff
Well organized
Transport
We enjoyed the Riksha ride back to pub street and our van was always ready with cold water and towels
Evening Foodie & Cyclo - The Real Taste of Hue
Evening Foodie & Cyclo - The Real Taste of Hue
Hue

Seeing Hue at night from a cyclo gives you a completely different perspective. The pace is slow, but traffic was not. 😁 You glide streets, past the river, through small alleys you would never think to enter on your own. It’s relaxed and immersive at the same time. The food was the real highlight. Hue cuisine is distinct — more refined, more layered, slightly imperial in character. This tour allowed us to sample a wide variety of local dishes in places we would not have found independently. Small family-run spots, street vendors, modest restaurants. Nothing fancy, but authentic and well chosen. What I appreciated most was the structure. It wasn’t just eating for the sake of eating. The tour guide Ms. Thanh. Provided explanation. Why certain dishes are specific to Hue. How royal cuisine influenced portion size and presentation. How flavors here differ from Hanoi or Saigon. By the end of the evening, we weren’t just full — we understood Hue better.

Quality of Experience
Fun, different and educational
Food
Unique taste of hue
Guides, Drivers and Staff
Ms. Thanh. She was deeply knowledgeable about the dishes, the cooking methods, and even the recipes themselves. She explained how certain broths are built, why specific herbs are added at the end, and how royal cuisine influenced presentation and portion size. That level of insight added uniqueness to the tour. It wasn’t just tasting — it was understanding. By the end of the evening, we weren’t just full. We had a clearer sense of Hue’s culinary identity.
Transport
The Cyclo idea was fun. Good idea
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

We did a city tour of Hue, and it’s genuinely a very interesting and beautiful place. There’s real historical depth here — imperial legacy, layered architecture, and a sense of Vietnam’s past that still feels present. The Citadel alone carries enough stories to fill a full day. Hue has an exciting past. Dynasties, wars, reconstruction — you can feel that this city has seen a lot. It’s not just another stop on the map. That said, I couldn’t help but feel that with a stronger guide, the experience could have been truly amazing. The sites themselves are powerful, but they need context, narrative, and storytelling to bring them fully to life. We received information, but not quite the depth or energy that would have transformed the visit from interesting to unforgettable. Hue deserves a guide who can connect the dots, explain the political and cultural shifts, and make the emperors, battles, and architecture feel alive again. Still, as a destination, Hue is absolutely worth visiting. Just make sure you have a guide who can elevate it to the level it deserves.

Quality of Experience
Guides, Drivers and Staff
Hoàng was a solid guide overall, with some clear strengths and a few gaps. On the positive side, he did a good job reordering the itinerary to help us avoid the large tour buses and peak crowds. That made a real difference to the flow of the day and showed good situational awareness. That said, communication was sometimes a challenge. His English was hard to understand at points, which made it difficult to fully follow explanations. Compared with other guides we encountered at the same sites, the level of historical and cultural detail felt lighter—most noticeably at the Citadel, where we expected more depth and context. In short, Hoàng is capable and thoughtful when it comes to logistics and crowd management, but the visitor experience would benefit from clearer communication and richer storytelling. A decent experience overall, just not as engaging or informative as it could have been.
Transport
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Vietnam

The Hoi An Teh Dar Show was visually impressive and highly athletic. The scale of the production is striking — stage, elaborate costumes, coordinated choreography. The performers are remarkably skilled, and the mix of music and dance keeps the energy high throughout. It’s clearly a major production, and while it leans theatrical rather than intimate, it delivers strong visual impact. We enjoyed it. The RÊU dinner that followed was, in many ways, the highlight of the evening. The food are the RÊU was superb — fresh, thoughtfully prepared, and rooted in a genuine farm-to-table philosophy. Knowing the ingredients come from their own organic farm adds credibility, but more importantly, you can taste the difference. The setting was calm and welcoming, a nice contrast to the scale of the show. Overall, a well-rounded evening: spectacle on stage, and substance on the plate.

Quality of Experience
strong visual impact. We enjoyed it.
Food
Rêu is a top notch resturant
Guides, Drivers and Staff
Made sure we made it on time and transported to the RÊU resturant
Transport
We used tok tok and it was fun
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Thailand

The bike rides through the rice paddies outside Hoi An were easily the best part of our time there. Within minutes of leaving the busy old town, everything changes. The noise fades. The air feels different. Wide stretches of green rice fields open up on both sides, broken only by small farm paths, water buffalo, and the occasional farmer tending crops. It’s peaceful in a way the town itself simply isn’t. The terrain is mostly flat and manageable, making it accessible even if you’re not a serious cyclist. You can ride at your own pace, stop for photos, or just take in the landscape. There’s something grounding about being in working farmland rather than a curated tourist space. What we appreciated most was the contrast. After navigating crowded streets, the paddies felt authentic and unforced. Just daily life unfolding around you. If you do go to Hoi An, don’t miss this. And if possible, go early in the morning when the light is soft and the paths are quiet. That’s when it feels most real.

Quality of Experience
We loved biking through the rice paddies. We did not enjoy the city itself
Food
The dinner at the RÊU resturant was one of our best meals in Vietnam.
Guides, Drivers and Staff
Always fantastic
Transport
Onboarding - Lan Ha Bay (Dora Cruise)
Onboarding - Lan Ha Bay (Dora Cruise)
Ha Long Bay

Boarding the Dora was smooth and handled efficiently. Everything worked like a well-oiled machine — organized, structured, and clearly something the crew does day in and day out. That said, it also felt mechanical. The process was efficient, but somewhat impersonal. There wasn’t much of a personal touch or sense of welcome that made us feel like guests rather than passengers being processed. It wasn’t problematic — just transactional.

Quality of Experience
I would recommend a Day cruise not overnight and especially not 2 nights
Food
Descent food. Well prepared but not memorable
Guides, Drivers and Staff
The staff on board the Dora were accommodating and professional throughout our stay. Hana and Sara were wonderful embasadors for the Dora Cruise. They seam to genualy cared about our experiance and comfort. Unlike the more mechanical boarding process, once we were settled in, the crew made a noticeable effort to engage. They were attentive without being intrusive, responsive to requests, and genuinely pleasant in their interactions. That personal touch made a difference. It shifted the experience from transactional to welcoming, and we appreciated the professionalism combined with warmth. Hana even bought us soft drinks at the resturant as we did not have cash with us.
Transport
The smell of diesel in the air was awful. Ruined the experience
Visit Kho Muong - Explore Valley & Largest Cave In Pu Luong  - Hieu Waterfall
Visit Kho Muong - Explore Valley & Largest Cave In Pu Luong - Hieu Waterfall
Pu Luong Nature Reserve

This was, without question, one of the highlight of our time in Vietnam. Two full days of hiking through Pu Luong’s valleys, indigenous villages, farms, and layered rice paddies — it felt real, unfiltered, and beautifully human. The landscape is stunning . Green. Alive. Walking through working farms and seeing daily life unfold gave the experience depth. Nothing felt staged. It felt authentic and grounded. The hike to Hieu Waterfall was equally rewarding. Lush surroundings, fresh water, and a sense of calm that you simply don’t find in the more touristic areas. Exploringi. It was an active two days, but deeply satisfying. If someone asked me what felt most genuine in Vietnam, this would be it. A fantastic experience.

Quality of Experience
Fantastic. One of the best in Vietnam
Food
Considering where we were the food quality was expected
Guides, Drivers and Staff
Trang was knowledgeable flexible and authentic
Transport
Our driver was professional
Hoi An City Tour – Boat Ride – Release Flower Lantern
Hoi An City Tour – Boat Ride – Release Flower Lantern
Hoi An

Hoi An was beautiful, but also extremely crowded during our visit. The volume of tourists negatively impacted the experience. The city tour ended up being cut short because the streets were simply too congested to move comfortably or pause for meaningful explanations. It became more about navigating through the crowds than actually absorbing the history and atmosphere of the old town. The evening boat ride and lantern experience, which we had hoped would feel magical, came across as rushed and highly commercialized. With so many boats operating at once and constant activity around us, there was no sense of ospirituality. Instead of feeling reflective or intimate, it felt more like a coordinated production line. There is still charm in Hoi An, but timing and expectations matter. In peak hours, the experience can feel more touristic than transcendent.

Quality of Experience
We loved the 2 bike rides, the show and the dinner after the show at the RÊU. But as a city it is not my cup of tea
Guides, Drivers and Staff
Always on time and professional and easy to follow
Transport
Lan Ha Bay - Dark & Light Cave - Disembarking (Dora Cruise)
Lan Ha Bay - Dark & Light Cave - Disembarking (Dora Cruise)
Ha Long Bay

The final day of the cruise felt somewhat staged more than we had hoped. The activities seemed designed more to fit a standard program as the Dora switched the 2 groups than to offer a genuine sense of an experience . It gave the impression of a scripted experience rather than something organic and Intersting Disembarkation, much like boarding, was efficient and well organized. Everything moved smoothly and on schedule, which we appreciated. Overall, the logistics were handled professionally — we just would have preferred a more natural and immersive interaction to the journey.

Quality of Experience
skip the two-night, three-day cruise.opt for a well-designed full-day cruise If you are headed to Krabi or Khoa Sok, skip it all together (you will gain 3 days to spend elsewhere)
Food
Quality food but nothing memorable
Guides, Drivers and Staff
The Dora staff was professional and friendly.
Transport
To and from the boat was smooth and efficient. Our rides from. The boat to the airport were efficient
Lan Ha Bay -  Cycling At Viet Hai Village - Sunset Party ( Dora Cruise - Day 2)
Lan Ha Bay - Cycling At Viet Hai Village - Sunset Party ( Dora Cruise - Day 2)
Ha Long Bay

This particular activity felt manufactured activity that was lacking any meaningful context. We were hoping for a deeper introduction to the local indigenous community — their history, traditions, and way of life — but that connection was largely missing. The bike ride itself was pleasant enough, but it felt more like a staged tourist add-on than an authentic cultural experience. Without proper background or real interaction, it came across as something designed primarily for visitors rather than something rooted in genuine local engagement. It wasn’t unpleasant — just a bit superficial. With more context, storytelling, or direct community involvement, it could have been far more impactful.

Quality of Experience
This activity was not authentic and felt as a tourist trap
Food
It was OK food. But did not match the 4 star quality that was expected
Guides, Drivers and Staff
The Dora's staff manged the tour effectively
Transport
Every thing was as planned
Local specialist: Lucy Do

Minha was not always available, sometimes is...
Thailand | Jan 19 - Feb 2, 2026

Limor
Limor S.
Israel | Reviewed on Feb 09, 2026
Minha was not always available, sometimes is took days for a response.
eventually we realized that the local operators Pestigo in Thailand was the one we can communicate with, but it took 2 days to get his WhatsApp no.
arriving to Pucket was a big frustrating experience, since we needed to look for our name among the 10 names and companies..
then taken to a boat trip, we didn't know the name of the operator and nearly got lost.
After that we understood we need to contact by WhatsApp the...
Read more

Minha was not always available, sometimes is took days for a response.
eventually we realized that the local operators Pestigo in Thailand was the one we can communicate with, but it took 2 days to get his WhatsApp no.
arriving to Pucket was a big frustrating experience, since we needed to look for our name among the 10 names and companies..
then taken to a boat trip, we didn't know the name of the operator and nearly got lost.
After that we understood we need to contact by WhatsApp the local operator, then things went smoothly.
One other thing. in Kao Suk, we thought we are going to a trek with a guide, as writen in Kimkim itinerary, but writen differently in the local itinerary.
The stay in Krabi was in a very good hotel, it would have been nice to put us in a bugger resort with more activities. the activity in Ktabi , the cooking class was amazing!!! but the trip the day after was a waste of time. it was was better to go to amerald pool..we think.
After the first 2 days all went smoothly, as planned, we enjoyed it, the hotels were good, the excursions were interesting, thank you for the privet tour and birthday cake!!!
The trip was great after that, the plan was

Hotel Reviews
Siam@Siam Design Hotel
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amari Vogue Krabi
Authenticity & Character
very small, no water sport
Location
Staff
Cleanliness & Comfort
too many steps
Le Méridien Khao Lak Resort & Spa
Khao Lak
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Praiwan Raft House
Surat Thani
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Slate Phuket
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phuket - Bioluminescent Plankton and Sea Canoes
Phuket - Bioluminescent Plankton and Sea Canoes
Phuket

it was a privet tour...excellent!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket -  Snorkeling Adventure at Racha Noi/Racha Yai
Phuket - Snorkeling Adventure at Racha Noi/Racha Yai
Phuket

too many people, it was a diving trip, we were like the underdogs, didn't have suits for us

Quality of Experience
Food
Guides, Drivers and Staff
Transport
so many people, we nearly got lost finding the boat
Local specialist: Minah Trinh
Minah
Minah Trinh
Local specialist in Bangkok | Replied on Feb 23, 2026
Dear Limor, Firstly, I’m so grateful for your feedback, and I know you had a great time with us in Thailand and with all the excursions we prepared for you. It seems that the issues you experienced were related to logistics rather than the excursions themselves. However, I would like to clarify some points below, and I hope you will look back at your vacation and our communication. I am a travel consultant from PrestiGo Asia – a local tour operator on Kimkim. This means that all activities... Read more

Dear Limor,

Firstly, I’m so grateful for your feedback, and I know you had a great time with us in Thailand and with all the excursions we prepared for you. It seems that the issues you experienced were related to logistics rather than the excursions themselves. However, I would like to clarify some points below, and I hope you will look back at your vacation and our communication.

I am a travel consultant from PrestiGo Asia – a local tour operator on Kimkim. This means that all activities and pick-ups were operated directly by our local team at PrestiGo Asia.

Looking back at your trip, which started on January 19th, we sent you all documents on January 6th, including the itinerary vouchers for each day, domestic flight details, advice about meeting points, instructions on how to meet our staff at the airport, and three WhatsApp contact numbers (hotline, operator, etc.). However, it seems you did not read or refer to these documents during the tour, even though they were sent to you in advance.

I would like to clarify this further so you and other travelers can understand. In Thailand, at all major airports, welcome boards must be held at a designated meeting point behind the barrier. Travelers need to go to that specific meeting point and look for the sign with their name. Our staff are there to assist you. This is the standard procedure at large airports in Thailand and is not difficult to find.

Regarding communication, the main issue was that you did not read our messages with the contact numbers during the tour. Our team was always available on WhatsApp to assist you, as sometimes emails on the Kimkim platform can be missed, especially on weekends. Please note that we sent you three contact numbers, but you did not reach out to any of them.

Afterward, I realized that you did not open our confirmation voucher, which included the pickup times and the daily itinerary. You were confused about the itinerary in Khao Sok because when you changed the accommodation, the trekking activity was replaced. However, once we received your message and understood that you were unaware of the change, we immediately offered to arrange the trekking tour for you without any problem. But you mentioned that you were too tired and did not want to do the trekking. I was quite sad to receive that response.

Regarding the Krabi activities, if you felt that some activities were a waste of time, for example Emerald Pool, we understand. We have been there ourselves and also feel disappointed because it is simply a natural pool that can be very crowded.

Overall, we were a bit disappointed to receive a 3-star rating, as we truly put a lot of effort into preparing your trip and provided all information 15 days in advance. However, we respect your opinion and understand that your experience may have felt different from our expectations, especially regarding communication. I have already informed my team about this situation and we have carefully noted all the details so we can improve our process and serve our future guests even better.

Your feedback is very important to us, and we would be happy to welcome you back to Thailand in the future.

Minah

An adventure awaits you!
Thailand | Jan 17 - Jan 25, 2026

Michael
Michael S.
Seattle, WA | Reviewed on Feb 08, 2026
This was a perfcct adventure for me. The Kim Kim team responded to my questions with very pertinent information in a very short time. I am pleased to recommend Kim Kim for your travel excursions. Read more

This was a perfcct adventure for me. The Kim Kim team responded to my questions with very pertinent information in a very short time. I am pleased to recommend Kim Kim for your travel excursions.

Hotel Reviews
Seaview Resort Khao Lak
Takua Pa

I was not in the best of spirits when I arrived. The staff graciously introduced me to the comforts of my room and the resort, and I soon relaxed and enjoyed the rest of my stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Furama Silom Bangkok Hotel

I arrived earlier than anticipated. The staff were very accommodating and help me feel welcomed and supported. I think this is a great hotel in a great location in a great city. They are steps away from parks, walks, markets, restaurants and entertainment. I would be happy to spend more time in Silom district, and I would be very happy to use Furama Silom as my base.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Snorkel the Similan Islands
Snorkel the Similan Islands
Khao Lak

This adventture gets high marks for the quality of the snorkeling and the staff. We saw many fish at each of the snorkeling stops, and a turtle at the last stop. When it came time to don the life preservers, I was struggling to put on one of the smaller l.ps. The group leader started chiding me about my age and my girth, and it became a point for both of us to make sure that the cajoling was all done with love. In fact, we kept up the act throughout the experince. Another traveler said that our interaction helped bring smiles to other passengers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Little Amazon and Sri Phang Nga Waterfall Full Day Tour From Khao Lak
The Little Amazon and Sri Phang Nga Waterfall Full Day Tour From Khao Lak
Khao Lak

The wildlife was right there. Herons and other birds were comfortable with us floating by. And there was a group of monkeys within 10 feet of us at times, and they were carrying on chasing each other, flying through the trees and falling over each other in the water. It was delightful to see how their families were interacting.

Quality of Experience
Guides, Drivers and Staff
Transport
Best to take this trip when the water levels are higher. I did not feel comfortable in the raft. It needs a bench type seat. Those are the only two reasons I didn't rate this experience 'amazing.'
Bamboo rafting in the Sok River
Bamboo rafting in the Sok River
Thailand

The views of the cliffs are spectacular, making this a trip wiell worth taking. the ride was smooth and soothing.

Quality of Experience
Guides, Drivers and Staff
Transport
Street Food Tuk Tuk Adventure
Street Food Tuk Tuk Adventure
Bangkok

My guide Asol does a great job of introducing the sites and what to expect when visiting them. We had a little extra time in front of the Grand Palace, which gave opportunities to feel the rhythm of this marvelous city. I especially enjoyed the tour of the China Town district, and the flower marker was amazing both on the variety of the flowers and the scale of the market. The second time that we went by the river to see the palaces at night was inspiring to me. I really enjoyed the entire Tuk Tuk tour, and I highly recommend you hire Asol to guide you through its features.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elizabeth Ei Ma

COULDN’T HAVE DONE THIS MYSELF!
Thailand | Jan 16 - Feb 1, 2026

Andrew
Andrew A.
Canada | Reviewed on Feb 05, 2026
Thailand is such a special place! We had been hoping to visit for many years and we’re finally able to make it happen in 2026. We wanted a mix of culture, together with a bit of adventure. Thailand has so much to offer!
Our plans were to spend a bit of time in Bangkok, as this would be where we would begin and finish our trip. We wanted to visit some nice islands, and beach spots that would be away from any crowds. We wanted to be able to really enjoy the beauty of each place! We planned to...
Read more

Thailand is such a special place! We had been hoping to visit for many years and we’re finally able to make it happen in 2026. We wanted a mix of culture, together with a bit of adventure. Thailand has so much to offer!
Our plans were to spend a bit of time in Bangkok, as this would be where we would begin and finish our trip. We wanted to visit some nice islands, and beach spots that would be away from any crowds. We wanted to be able to really enjoy the beauty of each place! We planned to be gone from anywhere from 2 to 3 weeks.
Booking things now is so easy! Anyone can do it! Yes, this is true, but for me, logistics are not so easy! This is where the real value of using a competent agent becomes such a relief! “Bella” our KimKim agent is extremely competent! Together, we collaborated on finalizing our itinerary. It came together very quickly. We were dealing with a real, pro!
Our itinerary took us to amazing places, incredible hotels, unforgettable, beaches, and several culturally important places too.
Bella organized, excellent, knowledgeable, English speaking guides who couldn’t have been more caring and friendly! Tea and Leo, were our guides in Bangkok. They work together with the same driver, Chen! What a wonderful team! However, it wouldn’t matter where we were because all of the people Bella connected us to were amazing! We loved all of the activities and tours that Bella organized for us. We loved that “All” of the “Details” had been so well taken care of! Our connections always worked! This was so important to us. Without the dedicated professional help of such a competent agent, Bella, we could never have enjoyed our trip as much as we did! Bella constantly followed up with us whenever necessary. She made herself available to us throughout our visit, and then, checked in regularly. We were in good hands throughout! Thank you, Bella and your team!

Hotel Reviews
Buri Rasa Samui Village
Samui

This lovely hotel proved to be an oasis on the beach, offering tranquility, relaxation, and outstanding service. We loved our time there!

Nakamanda Resort And Spa
Krabi

The Nakamanda Resort and Spa was incredibly special. It's a more intimate setting, away from the hustle and bustle of popular beaches, offering a lovely retreat. The setting and service were top-notch, making it one of the nicest hotels I've ever stayed in.

Santhiya Koh Yao Yai Resort & Spa

Santhiya Koh Yao Yai Resort & Spa wasn't a great fit for us. The resort is spread out over hilly terrain. Walking to meals, the beach, and the pools is possible but not practical. It was too spread out for our taste. The resort was filled with families with young children, which wasn’t the energy we were looking for.

500 Rai Floating Resort
Surat Thani

The 500 Rai Floating Resort in Khao Sok National Park was totally unique, and exceeded my expectations. It really was unique. The room moved with the sway of the lake. The accommodation was comfortable and well-equipped, with air conditioning and a nice kitchen. The logistics of getting to and from the resort were handled flawlessly, which made our stay relaxing and stress-free.

Activity Reviews
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Exploring the Ancient Ayutthaya with Leo was a memorable experience. Our guide and driver were extremely pleasant and knowledgeable, which enriched our understanding of the site’s historical significance. The entire day was seamlessly organized, allowing us to fully enjoy the outing.

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market
Bangkok

Visiting the Mae Klong Railway market and Damnoen Saduak Floating Market with our guide was a fantastic experience. Witnessing the train pass through the market was incredible, and the floating market was vibrant and unique. The guide's expertise ensured we didn’t miss any important details.

Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

This is not your typical market! It’s crowded, chaotic, and sensational all at once! We preferred to watch more than we indulged. Our guide, Tea looked after us, ensuring that we ate things that we understood were safe! She was great, and incredibly patient! It was a great night out!

Bangkok Temple Visit
Bangkok Temple Visit
Bangkok

Our temple day tour in Bangkok was excellent. Having our guide Tia with us made the experience smooth and enjoyable, especially given our dietary restrictions. The knowledge and insight provided by the guide were invaluable.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 10, 2026
Dear Mr & Mrs Allan, Thank you so much for your wonderful message. It truly means a lot to read about your experience and to know that your long-awaited trip to Thailand was everything you had hoped for. It was a real pleasure working together to create your itinerary, and I’m delighted that you enjoyed the destinations, hotels, activities, and especially the care from our guides and drivers. Knowing that you felt well supported and able to fully relax and enjoy each place is the greatest... Read more

Dear Mr & Mrs Allan,

Thank you so much for your wonderful message. It truly means a lot to read about your experience and to know that your long-awaited trip to Thailand was everything you had hoped for.

It was a real pleasure working together to create your itinerary, and I’m delighted that you enjoyed the destinations, hotels, activities, and especially the care from our guides and drivers. Knowing that you felt well supported and able to fully relax and enjoy each place is the greatest reward for me and my team.

Thank you again for your trust and kind words. I hope Thailand will always hold special memories for you, and I would be very happy to welcome you back anytime.
Warm regards,
Bella

Lucy made our trip wonderful. Any issue that...
Thailand | Jan 13 - Feb 3, 2026

A
Aliya F.
San Diego, CA | Reviewed on Feb 05, 2026
Lucy made our trip wonderful. Any issue that arose she managed successfully. It was peaceful and positive. We will use the service in the future. Read more

Lucy made our trip wonderful. Any issue that arose she managed successfully. It was peaceful and positive. We will use the service in the future.

Hotel Review
RatiLanna Riverside Spa Resort
Chiang Mai

All of the staff were helpful, but MAI was exceptional. The food, grounds, gym, were all great. This is the only resort with a dry sauna and steam room our curator could find.

Authenticity & Character
Location
Staff
MAI!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cleanliness & Comfort
Restaurant, room, gym.
Local specialist: Lucy Do

Highly recommend!
Thailand | Feb 1 - Feb 3, 2026

Jody
Jody C.
Boston, MA | Reviewed on Feb 05, 2026
Planning my Thailand trip became so overwhelming that I looked for a professional travel planner to guide me. I am so very happy that KimKim matched me with Jeab, my local specialist. Jeab is an excellent communicator, and she is knowledgeable and flexible, adjusting the itinerary multiple times to accommodate my requests. Jeab is also extremely patient and polite. While I was in Thailand and had questions, she was quick to respond and help me with what I needed. I am a solo traveler.... Read more

Planning my Thailand trip became so overwhelming that I looked for a professional travel planner to guide me. I am so very happy that KimKim matched me with Jeab, my local specialist. Jeab is an excellent communicator, and she is knowledgeable and flexible, adjusting the itinerary multiple times to accommodate my requests. Jeab is also extremely patient and polite. While I was in Thailand and had questions, she was quick to respond and help me with what I needed. I am a solo traveler. Jeab's knowledge was superb when it came to choosing hotels and finding me local guides and small group tours. Top recommendation for Jeab and KimKim!

Hotel Review
Avani+ Riverside Bangkok Hotel
Bangkok

I loved my stay here. The rooftop pool, and the river views, are spectacular. It is a large high-rise place with a shopping mall attached to it, and it does have the vibe of a big place for tourists from around the world. It's also located on the river and offers a free boat shuttle which is a super amenity.

Authenticity & Character
It is just a steel and glass high rise, like an office building. I like modern places, and I also like small boutiques with local charm. This is a great hotel but just now all that much to look at.
Location
Riverside location is fantastic.
Staff
Always helpful and smiling. Gave good advice when I requested guidance.
Cleanliness & Comfort
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Feb 05, 2026

Hi Jody,

Thank you so much for your lovely review! I truly enjoyed working on both of your trip plans, and your kind feedback means a lot to me and our entire team. It’s also incredibly helpful for future travelers.

If you ever start planning another trip and need any help, I’d be more than happy to assist—please do stay in touch!

Best wishes,
Jeab

2 active weeks in Thailand from Beaches to Northern Thailand.
Thailand | Jan 20 - Feb 2, 2026

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Patrick K.
Bethesda, MD | Reviewed on Feb 04, 2026
Jeab was great to work with.
Key attributes:
- She was very responsive especially since we were 12 hours apart when planning the trip.
- She was knowledgeable of the places we wanted to go and did a good job of setting up the activities that showcased the stops.
- We really appreciated her collaborative approach of listening to our input and responding with suggestions and alternatives where appropriate.
-She subcontracted with Vio Travel in Thailand to handle the logistics and...
Read more

Jeab was great to work with.
Key attributes:
- She was very responsive especially since we were 12 hours apart when planning the trip.
- She was knowledgeable of the places we wanted to go and did a good job of setting up the activities that showcased the stops.
- We really appreciated her collaborative approach of listening to our input and responding with suggestions and alternatives where appropriate.
-She subcontracted with Vio Travel in Thailand to handle the logistics and they were great, drivers and transportation elements of the trip were seamless.

Stops -
Phuket - stayed at the Kaththani Beach resort - Its a 4 star resort - nice beach and town was interesting. Its a long trip from the airport with traffic and going anywhere you have to deal with traffic. Did Hong Island by Starlight on first full day - took an 1.5 hours to get to dock because of traffic. Boat trip was fun and nice to meet fellow travelers. Boat staff did the Kayaking, but were very knowledgeable about the area and the stops so that made it fun.

Krabi - stayed at that Tubkaak Boutique resort - Its a 5 star resort. Nice beach and the rooms were very nice and had a lot of free activities we took advantage of including a Thai boxing lesson and guided hike in the national park. We went on a four island tour by longtail. We stopped at each beach for about 30 minutes and all were beautiful though fairly crowded. The next day we did the resort hike and then a Sunset Kayaking Ao Thalane tour. This was another highlight of our trip and guide did a great job of taking some of the best picture of us on the trip. Sunset was amazing.

Phi Phi - Stayed at the SAii Phi Phi Island Village. Its a 4 start resort. Nice beach. Its not located in the main town but there were good restaurants off property. Did a snorkeling tour the next day that we arranged on our own in the village based on Google reviews (Mr. Chet). which we would recommend. It was amazing to swim with the turtles and see so many the fish. That tour also went to Maya beach, which was fun but too crowded.

Khoa Sok - Stayed at the Khoasok Boutique Camps. This was not Jeab's first choice but we were late deciding so this was the next best place she recommended. We stayed in a tent but it was Glamping (Bathroom was in fixed structure attached to the tent) and was fine. For activities we did the bamboo rafting followed by a Bamboo cooking lesson. This was a low point in the trip. Both were terrible. Raft trip was constantly interrupted by power rafts dragging rafts up river - very loud. Plus there were lots of other rafts going down the river - kind of like Bangkok traffic on the river. The guide was nice but not very engaging. Bamboo cooking class was just giving us food cooked in a bamboo shoot. No talking or demonstration - just here is your food. Next day we did full day Cheow Lan Lake Adventure. This was a nice trip and our guide was fun as were the other travelers ( small group - 11 other travelers).

Chiang Mai - stayed at the Rati Lanna Riverside Resort - 5 star resort. It's just outside the old city but is a great location as many day trips involve going out that side of Chiang Mai. First evening we did the Doi Suthep, Wat Pha Lat and Michelin Food experience. The guide was great and very personable. Second day we did a half day at the Elephant Jungle Sanctuary and that was a highlight. Elephants are rescue elephants and are treated very well. They had a baby elephant so that was a lucky bonus. That night we did a Thai Family Hosting Experience. That was also a highlight as we learned about the local Lanna people and got to cook some traditional Northern Thai food. Next day we did a Chiang Rai tour of White and Blue Temples as well as the Black House Museum. Temples were amazing but because of construction it took 3.5 hours each way to travel. Last day we did a Sticky Waterfall and mountain biking trip. Sticky Waterfalls was very fun and we wish we could have spent a little more time there. The mountain biking was good but the jungle did not seem particularly unique.

In sum - Good to great hotels, great transportation, and fun activities and feel that we have now "done Thailand".

Hotel Reviews
Rati Lanna Riverside Resort and Spa

Just a beautiful hotel. Room was very nice as were staff.

Authenticity & Character
Location
in in the old town but located close enough.
Staff
Everyone was very nice and went out of their way to help
Cleanliness & Comfort
Khaosok Boutique Camps

Stayed in a tend but attached bathroom was fixed structure so it worked nicely.

Authenticity & Character
beautiful location, mountains all around
Location
It was a bit of a trip to get anywhere.
Staff
Cleanliness & Comfort
There were a fair number of little ants that got into our luggage.
SAii Phi Phi Island Village
Authenticity & Character
Location
Not in the main town on the island, but had a little village which had good places to eat behind the resort
Staff
Cleanliness & Comfort
The Tubkaak Krabi Boutique Resort
Krabi

Great Beach and had a lot of nice amenities - morning palates classes, Thai boxing, and guided hiking.

Authenticity & Character
Location
Beach and near national Park
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Muang Phuket

Nice place for Sunset over the beach. Breakfast's were good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sticky Waterfall Cross Country Ride - Small Group Tour
Sticky Waterfall Cross Country Ride - Small Group Tour
Chiang Mai

Waterfall was very fun and biking was nothing special.

Quality of Experience
Food
Stopped at roadside restaurant on way back into town and I thought it was some of the beat food we had had.
Guides, Drivers and Staff
Guide was very good
Transport
Full Day Chiang Rai tour from Chiang Mai
Full Day Chiang Rai tour from Chiang Mai
Thailand

Glad we did it. Temples and Black museum were amazing - But because of instruction it was a long day 3.5 hours each way.

Quality of Experience
Food
Average
Guides, Drivers and Staff
Guide was knowledgeable but didn't engage with us that much,. Didn't sit with us at lunch and spend time talking to office .
Transport
Once Construction on highway is finished then trip is worthwhile.
Thai Family Experience Home Host Tour
Thai Family Experience Home Host Tour
Chiang Mai

It was great to learn about the local Lanna peoples. Good a good over view of their culture and family dynamics and well as food.

Quality of Experience
Really felt like you were welcomed. And Food was great - even if we made it under their instruction.
Food
Guides, Drivers and Staff
Transport
Half Day Experience at Elephant Jungle Sanctuary
Half Day Experience at Elephant Jungle Sanctuary
Chiang Mai

Elephants seems to be treated very well and they had a baby elephant at this camp.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Its 1.5 hours out of Chiang Mai
Doi Suthep, Wat Pha Lat and Michelin Food Experience with Local
Doi Suthep, Wat Pha Lat and Michelin Food Experience with Local
Chiang Mai

Very good guide and food was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Cheow Lan Lake Adventure
Full Day Cheow Lan Lake Adventure
Thailand

fun activity for the day. Went to the bat cave and did a short informative hike before lunch and swim. Guide was energetic and other tourist on trip were fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bamboo Cooking – Jungle Dinner
Bamboo Cooking – Jungle Dinner
Thailand

Waste of time and money - we were dropped off at camp site. Food was already cooked and they gave it to us with minimal interaction and then took us back to hotel when we were done. should have just gone to local restaurant

Quality of Experience
Guides, Drivers and Staff
Interact with clients - actually talk about how to select bamboo and how its cooked - like the description says.
Transport
Khao Sok Bamboo Rafting
Khao Sok Bamboo Rafting
Thailand

Did not come close to the experience as was described before the trip - no coffee stop and river was crowed and noisey

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Kayaking Ao Thalane with BBQ
Sunset Kayaking Ao Thalane with BBQ
Krabi

Guide was great, he even took some amazing picture for us. Sun Set was beautiful. Low tide meant we couldn't go through the mangroves but really didnt need to as we went thgouh part of them and it would have been more of the same. Went to san bar for Sunset

Quality of Experience
Food
Guides, Drivers and Staff
Transport
4 Islands by Luxury Longtail
4 Islands by Luxury Longtail
Krabi

Stopped at each island for about 30 minutes except a little longer for lunch - beaches were getting crowded.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hong by Starlight
Hong by Starlight
Phuket

Was fun and guide was good. Guide did the kayaking but that was fine.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
From hotel to dock was 1.5 hours.
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Feb 05, 2026
Hi Patrick, Thank you so much for taking the time to share such detailed feedback—I really appreciate it. I’m glad to hear you enjoyed the planning process, the hotels, transportation, and many of the experiences along the way. At the same time, I’m sorry that a few activities, especially the bamboo rafting and cooking experience in Khao Sok, didn’t meet expectations. I completely understand your disappointment, and your comments are very helpful. I’ll be following up with the supplier to... Read more

Hi Patrick,

Thank you so much for taking the time to share such detailed feedback—I really appreciate it.

I’m glad to hear you enjoyed the planning process, the hotels, transportation, and many of the experiences along the way. At the same time, I’m sorry that a few activities, especially the bamboo rafting and cooking experience in Khao Sok, didn’t meet expectations. I completely understand your disappointment, and your comments are very helpful. I’ll be following up with the supplier to review both the experience and how it’s described, so we can avoid this in the future.

Thanks again for your honesty and for trusting me with your trip. I’m happy to hear that overall you felt you truly experienced Thailand. Please don’t hesitate to reach out if I can help with future travels.

Warm regards,
Jeab

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