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active 48 mins ago

Phuong Nguyen

I was born and raised in Vietnam, a country rich with breathtaking landscapes, diverse culture, ancient charm, and amazing food. That’s really why I studied tourism at university, as I’ve always felt that people around the world should get to experience how special my country is. My love for exploring new cultures took me on my first international trip to Thailand, and I quickly fell in love with it too: the smiles, the culture, the nature, the beach paradise and just the feeling of being welcomed everywhere I went. After years of getting to know both countries deeply, I’ve made it my mission to share their magic through personalized journeys that reveal the true heart of each destination. I’m detail-oriented, attentive, and dedicated to ensuring every moment of your trip feels seamless, meaningful, and truly your own!

What places and activities do you specialize in?

"I cover Vietnam, Thailand, Cambodia, and Laos, with a strong focus on Vietnam and Thailand. I know these destinations inside out, whether you want iconic highlights or off-the-beaten-path adventures, relaxed journeys or challenging ones, I can tailor the perfect experience for you."

How did you get involved in travel?

"I studied Tourism & Hospitality Management because I’ve always had a deep passion for sharing the beauty of Vietnam with the world. After graduating, I initially thought my path would be in the hotel industry and dreamed of becoming a hotel manager at one of the top hotels in Hanoi. But life gently led me back to my original purpose. I started my first full-time role as a travel consultant, and within just a few months, I knew this was exactly where I belonged. I still remember how happy I was to receive my very first 5-star review; knowing my travelers returned home with genuine smiles and memories they’d treasure for years means everything to me. Moments like that are what make me love this job more and more every day."

Please share a unique travel experience you will never forget.

"One of my most unforgettable journeys was sitting behind my friend (my fearless rider) through the majestic mountains of the Ha Giang Loop. Winding along Ma Pi Leng Pass with the cool wind on my face, endless limestone peaks, and deep valleys below was absolutely breathtaking. What stayed with me even more was the warmth of the Hmong people and the simplicity of life in the highlands. Ha Giang is not just a trip; it’s a reminder of how stunning my home country is, and how rewarding it feels to explore places where nature remains truly untouched."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Honeymoon itineraries

Recent trip reviews for Phuong

Everything from the planning stages until fly...
Thailand | May 8 - May 21, 2026

J
Jeff G.
Chicago, IL | Reviewed on May 22, 2026

Everything from the planning stages until flying home at the end of our trip was seamless and well executed by kimkim. I started working with Hoa during the planning and booking but then Phuong stepped in before the trip and they were both wonderful. We had a great time with our guide Ron and driver Cow in Bangkok and Kanchanaburi. The excursions to the Elephant sanctuary and pig island/snorkeling was also great. Thank you so much!

Local specialist: Phuong Nguyen
Phuong
Phuong Nguyen
Local specialist in Hanoi, Vietnam | Replied on May 26, 2026
Hi Jeff,
Thank you so much for your kind words and for taking the time to share your experience with us!
It was truly a pleasure hosting your Thailand journey alongside Hoa, and I’m so happy to hear everything went smoothly from beginning to end. Knowing that you and your family had such a wonderful time throughout the trip genuinely means a lot to us💛.
Thank you again for trusting us with your vacation and allowing us to be part of these special memories. We’d absolutely love to help you...
Read more

Hi Jeff,
Thank you so much for your kind words and for taking the time to share your experience with us!
It was truly a pleasure hosting your Thailand journey alongside Hoa, and I’m so happy to hear everything went smoothly from beginning to end. Knowing that you and your family had such a wonderful time throughout the trip genuinely means a lot to us💛.
Thank you again for trusting us with your vacation and allowing us to be part of these special memories. We’d absolutely love to help you plan another adventure in the future whenever you’re ready.
Wishing you and your family all the very best until then!
Warmest,
Phuong & Exotic Voyages Team

The entire trip was great, especially as our ...
Thailand | Apr 14 - Apr 26, 2026

S
Sam Ash A.
Newark, NJ | Reviewed on Apr 29, 2026

The entire trip was great, especially as our first time in Asia. We were met with warm welcomes from the moment we arrived to when it was time to leave. Phuong and her team were great. Our greeter, tour guide for the night food tasting was also great and allowed us to make the stops we needed. The entire team was able to also accommodate changes to our trip due to my husbands unexpected ankle injury prior to us traveling. Overall a great experience and we will use KimKim again for our next SouthEast Asia adventure!

Local specialist: Phuong Nguyen
Phuong
Phuong Nguyen
Local specialist in Hanoi, Vietnam | Replied on May 01, 2026

Hi Ashley,
Thank you so much for your lovely words. I’m so glad to hear you had such a great first trip to Asia!
It was truly a pleasure helping with your journey, and I’m happy we could adjust things smoothly to make travel more comfortable for Sam’s ankle. I’ll also be sure to share your kind comments with the whole team.
Thank you again for trusting us, and I hope we can help with another Southeast Asia adventure someday!
Best wishes until next time ❤️
Phuong

Great professional travel host and guide
Thailand | Apr 2 - Apr 10, 2026

宜蔚
宜蔚 李.
Australia | Reviewed on Apr 15, 2026
I booked my trip to Thailand literally 10 days before departure and it couldn't have happened without the support and guidance from Phuong. All questions were answered promptly and everything was taken great care of, from drafting initial itinerary, finalizing itinerary, providing tips and details of the trip to checking in with me everytime I was in a new city. From the moment I landed there wasn't a moment I felt out of place or didn't know what to expect for each day of my trip. Day 2 of... Read more

I booked my trip to Thailand literally 10 days before departure and it couldn't have happened without the support and guidance from Phuong. All questions were answered promptly and everything was taken great care of, from drafting initial itinerary, finalizing itinerary, providing tips and details of the trip to checking in with me everytime I was in a new city. From the moment I landed there wasn't a moment I felt out of place or didn't know what to expect for each day of my trip. Day 2 of the trip was my birthday and I lost count of the cakes I got from the hotels and local guide.

Shout out to Pong, my local guide in Northern Thailand who did her job with great care and attention to detail. She felt like a local friend than someone who only wants to tick the boxes to get the job done. Thanks to her I had a relaxed time in Chiang Mai and Chiang Rai which was what I needed.

Thank you again Phuong and Pong for putting together a trip so well and making it a memorable one. Less than a week back and I am already missing Thailand!

Hotel Reviews
Hotel Once Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riva Vista Riverfront Chiang Rai
Chiang Rai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Chai The Colonial Hotel & Spa
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Back to The Glorious Days of Ayutthaya Kingdom
Back to The Glorious Days of Ayutthaya Kingdom
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Klong Tour
Half day Klong Tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Golden Triangle - Boat trip on Mekong River & Mae Sai
Golden Triangle - Boat trip on Mekong River & Mae Sai
Chiang Rai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Chiang Mai - Chiang Rai - Exploring The Temples
Chiang Mai - Chiang Rai - Exploring The Temples
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Araksa Tea Experience & Adventure at Sri Lanna National Park
Araksa Tea Experience & Adventure at Sri Lanna National Park
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Charming Night And Night Street Food Tasting
Charming Night And Night Street Food Tasting
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Morning session)
Elephant Jungle Sanctuary (Morning session)
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Phuong Nguyen
Phuong
Phuong Nguyen
Local specialist in Hanoi, Vietnam | Replied on Apr 16, 2026

Hi Queenie,
Thanks so much for your kind words💛
I’m really glad everything came together smoothly and that you had such a special birthday in Thailand 🎂✨ I’ll be sure to pass your lovely feedback on to Pong as well; she’ll be so happy to hear it.
It was a pleasure planning your trip, and I’d love to help again whenever you’re ready for your next adventure!
Warmest,
Phuong & Exotic Voyages Team

Excellence in Southeast Asia
Thailand | Feb 20 - Mar 8, 2026

Gina
Gina W.
Dallas, TX | Reviewed on Mar 14, 2026
Hoa at Exotic Voyages did an excellent job planning our trip. I’m usually an over-involved, Google-every-detail travel planner, but Hoa took all the pressure off and made perfect choices for hotels, guides, and excursions. I loved having someone with local expertise, something a travel agent in my city couldn't provide. Communication was super easy, accurate, and always immediate; I was the slow part of the process. I also appreciated the package options presented. Hoa was very... Read more

Hoa at Exotic Voyages did an excellent job planning our trip. I’m usually an over-involved, Google-every-detail travel planner, but Hoa took all the pressure off and made perfect choices for hotels, guides, and excursions. I loved having someone with local expertise, something a travel agent in my city couldn't provide.

Communication was super easy, accurate, and always immediate; I was the slow part of the process.

I also appreciated the package options presented. Hoa was very detailed with each option's level of luxury, and she was quick to pick up on what I was looking for, say it be an authentic experience with elephants or a day outside a busy city, or a down day on the beach with the highest level of luxury and comfort. She fit it all in and timed the busy vs. slow perfectly. We did not feel nearly as rushed as expected, since my itinerary was super packed.

As for the guides, Nana in Bangkok became part of the family and made us feel so comfortable and gladly joined us for a great impromptu day to visit my family outside Bangkok, Sunny in Chiang Mai was so sweet and made the most memorable videos for us at the waterfalls and elephants, and our wonderful van with massage seats! Rith in Siem Reap was so knowledgeable and patient, he made the visit to Angkor Wat and the floating village so memorable. Bach in Hanoi was super fun and energetic; he kept us going at this stage of a 3-week trip and really helped us understand Hanoi and the Vietnamese people. The boat trip to Ha Long Bay was also a highlight, so incredibly beautiful, photos barely do it justice, and the boat experience was so different and unique.
Lastly, our visit with a Vietnamese family is now the highlight of the whole trip; the food they made for us was so delicious, and this visit will not be forgotten.
Thank you for the most memorable and luxurious tour of Southeast Asia ever. I would say it was an incredible once-in-a-lifetime trip, but I won’t, since I hope to do it again!

Until next time, Gina Waco

Hotel Reviews
Cycad Cruise

Culturally authentic and unique cruise in an incredibly beautiful place.

Authenticity & Character
Location
Staff
The staff were so engaging and sweet.
Cleanliness & Comfort
Raffles Grand Hotel d'Angkor
Siem Reap

Beautiful property, so loved the pool and wonderful feel throughout, the details and luxurious finishing touches made our stay special.

Authenticity & Character
Location
Staff
Staff outdid themselves to make us feel comfortable.
Cleanliness & Comfort
Amanpuri Phuket

One of the most beautiful and luxurious properties I have ever seen, just picturesque and perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
137 Pillars House Chiang Mai
Chiang Mai

Absolutely beautiful resort and grounds, so perfectly laid out with such luxurious finishing touches.

Authenticity & Character
Location
Staff
Very prompt and helpful.
Cleanliness & Comfort
Capella Hanoi

Unique hotel with so much character, love the staff and complimentary food and drink service made our stay special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day (4hrs) Van & Guide at Disposal
Bangkok

Thank you for making this impromptu day so fun for everyone, even with some of us just arriving from the US, you had the perfect day planned.

Quality of Experience
Guides, Drivers and Staff
Transport
Manohra Dinner Cruise
Manohra Dinner Cruise
Bangkok

Beautiful boat and great food, loved the experience and the welcome before the cruise was nice too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap

Great experience, very memorable and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day (8hrs) Van & Guide at Disposal
Bangkok

Thank you to our guide Nana for joining us and adding to the our experience with family.

Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

Perfect comfortable hike, waterfalls were incredible, so unexpected, better than Hawaii, and the lunch spot was the best, loved that we hiked to lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Still talking about the massage chairs in our van.
Charming Night And Night Street Food Tasting
Charming Night And Night Street Food Tasting
Chiang Mai

Very nice evening, great food, loved the Chiang Mai red truck and the temple visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phuket

The islands were so beautiful and the Phi Phi island town was very cute.

Quality of Experience
Food
Really loved the packed lunch, it was very good.
Guides, Drivers and Staff
Transport
We did have some boat problems, but they were quick to find a solution and made us feel comfortable.
Backstreet Alleys: A Nostalgic Tour of Hanoi with lunch
Backstreet Alleys: A Nostalgic Tour of Hanoi with lunch
Hanoi

The backstreet alleys were so incredible, the life that takes place behind the main streets is amazing. Our visit with a Vietnamese family is now the highlight of the whole trip; the food they made for us was so delicious, and this visit will not be forgotten.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Apsara Dinner Show
Apsara Dinner Show
Siem Reap

Beautiful show, would recommend for sure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unfold The Secret of Hanoi Street Food
Unfold The Secret of Hanoi Street Food
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Angkor Complex Discovery
Angkor Complex Discovery
Siem Reap

Incredible experience, must do, I would love to see more of Siem Reap, very neat town.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Thien Canh Son Cave - Cong Do (Cycad Cruise 3D2N)
Thien Canh Son Cave - Cong Do (Cycad Cruise 3D2N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Chiang Mai

One of the most memorable experiences, the interaction with the elephants is nicely planned and very engaging, not too much and not too little. The facility is so impressive and lunch was wonderful. The property is very well designed and maintained, loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cong Do - Cap La Area (Cycad Cruise 3D2N)
Cong Do - Cap La Area (Cycad Cruise 3D2N)
Ha Long Bay

Highland of the cruise, very beautiful, serene, and relaxing, not another boat or person in sight, well worth the extra day on the cruise.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cong Do - Vung Vieng Village (Cycad Cruise 3D2N)
Cong Do - Vung Vieng Village (Cycad Cruise 3D2N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 18, 2026
Hi Gina,
Wow… thank you so much for taking the time to share such a thoughtful and detailed review - it truly means a lot to me ❤️
I have to say, working with you was an absolute pleasure. I’m so happy to hear that the balance of experiences from meaningful cultural moments to relaxing luxury time felt just right and not rushed.
Again, your kind words about the guides made me smile so much! Nana, Sunny, Rith, and Bach will be thrilled to hear this - they all genuinely love what they do, and...
Read more

Hi Gina,
Wow… thank you so much for taking the time to share such a thoughtful and detailed review - it truly means a lot to me ❤️
I have to say, working with you was an absolute pleasure. I’m so happy to hear that the balance of experiences from meaningful cultural moments to relaxing luxury time felt just right and not rushed.
Again, your kind words about the guides made me smile so much! Nana, Sunny, Rith, and Bach will be thrilled to hear this - they all genuinely love what they do, and it shows in the way they connect with travelers. And I love that Nana could be part of such a personal day with your family - those are the moments that make a trip truly special.
It’s also wonderful to hear that the cruise around Bai Tu Long Bay and your visit with the local Vietnamese family stood out - those authentic, heartfelt experiences are exactly what we hope will stay with you long after the trip ends.
Thank you again for all. And I’m holding you to that - this won’t be your last trip with us 😊 I’ll be right here whenever you’re ready to revisit us in the future!
Warmest wishes from the land of smiles!
Hoa & Exotic Voyages Team