Bella Saung

Our trip to Thailand was very well organized by Bella. When guides were expected to meet us at 10AM, they showed up by 10AM, same with taxis, etc. Traveling was made simple and enjoyable. I had never used a service before, but took all the anxiety away. Should I travel to Asia again, I will definitely use KimKim.

We had an incredible family trip to Thailand with a group of nine ! Planning travel for a large group can be challenging, but KimKim and our local specialist, Bella, made the entire process smooth and stress-free.

Bella put together a fantastic itinerary that catered perfectly to everyone in our group. Throughout the trip, our local guides were wonderfully informative, friendly, and exceptionally accommodating to all our needs.

One of the biggest highlights was visiting the elephant sanctuary—it was truly an amazing, ethical, and unforgettable experience for all of us. We also spent time on the wonderful island of Koh Samui, which was absolutely beautiful and relaxing.

Beyond the sights, we were blown away by the genuine warmth and friendliness of the Thai people everywhere we went—and, of course, taking advantage of the wonderful and very affordable Thai massages!

Thank you, Bella and the Kimkim team, for creating a seamless and unforgettable family vacation. We highly recommend them to anyone planning a trip to Thailand!

We had an amazing experience with the whole entire trip/tour. The experience from the driver, the places and things we have done. The elephant sanctuary was something I truly enjoyed, feeding & bathing this huge gently giants. We truly were amazed on how huge the Buddhist temples and their status. The one in Bangkok (WOW!!!)
The foods were all so delicious. My daughter got hooked with the Mango sticky rice while my Son enjoyed all of the food. I loved my Iced Tai Tea - refreshing
Bella was amazing to work with she heard all of our questions & feedback.
Thank you very much!!!

Bella did an amazing job setting things up for us and adjusting to our needs. Our diver from the airport, for a tour of the island, and delivery back to the airport as well as the other drivers, tour guides from Mr. Tu's and the Elephant Sanctuary were exceptional. Mr. Tu's team was especially thoughtful, ensuring everyone stayed hydrated and safe. The team from the Elephant Sanctuary were very courteous and took pictures as needed so those on the adventure could enjoy it to the fullest, even if it felt a little rushed.

Hotel Review

Samui Buri

Check-in and check-out was a breeze and the staff was extremely helpful. The atmosphere of the hotel was quiet and peaceful for a beachside resort, which made the experience more relaxing than the hotels I have stayed at in the past.

Authenticity & Character

It was quiet and peaceful for a resort. The style of the hotel was open air with the rooms being spacious and air conditioned without feeling out of character.

Location

The location is great. The atmosphere is quiet and peaceful, though it is a bit out of the way and pretty far from the touristy area, so transportation is needed unless you enjoy long walks on the side of the road.

Staff

We didn't interact with most of the staff other than at meals, but the ones we encountered were courteous and motivated to help in whatever manner they could.

Cleanliness & Comfort

As stated above, the room was spacious. It was also very clean and the AC made it a comfortable place to relax after a long day.

Activity Reviews

Angthong Marine Park Tour by Speedboat from Koh Samui

Thailand

This was a great start to snorkeling. There wasn't much to see and the time we got to snorkel was short, but it gave my wife and I the ability to learn how snorkeling is done before we missed out on future snorkeling experiences. The kayaking was great. The hiking was good, but we came to learn that Thailand doesn't really know the difference between ladders and stairs 😂

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Koh Tao day trip from Koh Samui by speedboat

Thailand

The snorkeling on this tour was great, with a good amount of reefs and fish to see. Don't expect Great Barrier Reef quality, but it was great to finally see some fish after our first day not seeing anything. The Japanese Garden was a little disappointing, but did not take away from the experience as a whole.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A visit to Elephant Jungle Sanctuary in Samui - Morning half day

Thailand

This was a great experience, though it felt a little rushed. Most of the activities were shorter than I thought they would be, though we did do everything I thought we would other than a tour of the sanctuary itself.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We really enjoyed seeing three distinct parts of Thailand, Bangokok, Koh Sumai, and Chang Mai. Leena, our guide in Bangkok, was great and listened to our feedback. We didn't have a guide in Koh Sumai. Our guide in Chaing Mai, Lilly, was also wonderful and provided a lot of interesting information about the areas we visited. If I had to change anything about the intinerary, I would trade one day in Koh Sumai for another day in Chaing Mai. The accomodations we stayed at thoughout the trip were very comfortable and nice quality. It was a good mixture of a guided and self-led vacation.

We could not have asked for a better person to work with to plan our honeymoon than Bella.
​Before the trip even started, she was incredibly patient as we described countless iterations of what we wanted to do, and she managed to accommodate all of our out-of-the-box requests for activities and hotels. She also provided invaluable insight into the scheduling of our proposed itineraries, ensuring we didn't plan ourselves into tight timelines that would leave little to no time for rest and relaxation.
​The outstanding level of service only continued once our trip began. When we arrived at our first hotel in Bangkok, there was a gift bag from Bella welcoming us to Thailand, which we found to be unbelievably thoughtful. Whenever we had questions about the itinerary or local customs, she would always reply via WhatsApp within minutes.
The tours and activities themselves were also top-notch. We ended our trip feeling that we came away with far more knowledge and context to all of the sights that we saw than we ever could have if we had planned things ourselves. Our tour guide in Bangkok, Leo, was especially knowledgeable and made us feel like we were truly receiving an immersive look into the Thai culture.
​We did experience a hiccup with one of our flights to Phuket, which was pushed back several hours without us or Kimkim being notified. Even though Bella had zero control over that, she still went out of her way to arrange accommodations for us during the newfound downtime and even helped reschedule the tour we ended up missing because of the delay. All of this required zero effort on our part. Truly great service.
​Throughout the entire trip, Bella was remarkably communicative. Between her and the Kimkim app, we felt so prepared that we could comfortably move from activity to activity without ever having to give a second thought to tickets or confirmations. All of the information we needed was conveniently located in a single place within the app.
​I would recommend Kimkim to anyone looking to plan a trip, and I would absolutely recommend Bella for anyone planning a trip to Thailand. My wife and I truly feel like we had the honeymoon of a lifetime.

We were so impressed with our trip with KimKim. For the amazing communication from Bella, and the amazingly knowledgeable guides of Marty, A, and Lena, our awesome drivers, Mr T, Ms Pound and everyone at all the hotels, were were so impressed! Everything was easy and stress-free, from transferring from one part of the country to another, we didn’t have to worry about anything! Everyone was so thoughtful and kind and we have been singing everyone’s praises to our friends back home.

The experiences we selected were all fantastic, from temples and Buddhist monks, to cooking classes and water sports they have something for everyone! This trip was so special for my son and I and we will remember our time in Thailand fondly for years to come.

Hotel Reviews

Nysa Hotel Bangkok Sukhumvit 11

Bangkok

Fantastic derive, great location and the hotel restaurant was phenomenal. Loved our time here.

Authenticity & Character

So lovely

Location

Close to everything we wanted

Staff

Kind and swift

Cleanliness & Comfort

Felt like New

99 Heritage Hotel

Chiang Mai

The best boutique hotel we’ve ever stayed at. Amazing staff, stunning grounds and well appointed rooms. The vibe was very 1940 age NYC meets Thailand and it was absolutely stunning. Loved the outdoor indoor concept so much.

Authenticity & Character

My favorite boutique hotel ever

Location

Near everything even two amazing temples across the street!

Staff

So kind and willing to help

Cleanliness & Comfort

Perfection

Katathani Phuket Beach Resort

Phuket

Loved this hotel so much! Stunning suite overlooking the property and ocean made it near impossible to leave. The grounds has literally any and everything you could want or need but so close to a lot of things as well. We will be back!

Authenticity & Character

Location

The resort has everything you could want or need but close to things too!

Staff

Cleanliness & Comfort

Activity Reviews

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market

Bangkok

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Quality of Experience

Guides, Drivers and Staff

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Transport

Our driver was fantastic!

Welcome and Temple Treasures of Chiang Mai

Chiang Mai

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary in Chiang Mai-Half Day

Chiang Mai

The best part of our entire trip!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Chiang Mai Cooking Class Experience-Small Group

Chiang Mai

A was the best teacher! She was so patient and kind and gave great tips for being able to recreate our dishes in America. Loved the cookbook we got too!

Quality of Experience

Guides, Drivers and Staff

Transport

Amazing trip! Bella and her team were all wonderful and so easy to work with. All the local specialist were great to be around and made the trip enjoyable. Would definitely visit again with Bella and her team. Fulfilled a destination on the bucket list and made fantastic memories for our 20th wedding anniversary.❤️❤️❤️