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active 8 hours ago

Bella Saung

Travel has always been my true passion. Since 2006, I have been designing tailor-made journeys across FIT, GIT, and MICE, helping travelers transform their dreams into memorable experiences. Of Burmese origin, I am happy to communicate in English, French, Chinese, and my native Burmese, enabling me to connect with travelers from around the world and share the richness of local culture in a meaningful way.

For me, travel is about more than visiting new places—it’s about creating lasting memories, meaningful moments, and stories worth sharing. I take pride in helping each traveler discover something unique, crafting experiences that are enriching, heartfelt, and truly unforgettable. Every journey is an opportunity to turn a trip into a meaningful adventure.

What places and activities do you specialize in?

"In Thailand, I specialize in designing tailor-made itineraries that highlight safe, authentic destinations where travelers can truly immerse themselves in the country’s rich culture. I focus on creating meaningful experiences that go beyond the typical tourist path.

Whether you seek a romantic honeymoon on the stunning islands of Krabi, Phuket, and Samui, or wish to explore the historic charms of Chiang Mai, Chiang Rai, and Sukhothai, I craft personalized programs to suit your interests. For adventure lovers, northern Thailand offers unique community-based tourism and exciting outdoor activities, including biking and sports tours. And for food enthusiasts, Thailand’s world-renowned cuisine guarantees an unforgettable culinary journey."

How did you get involved in travel?

"My journey into travel began long before the year 2000, growing up in a small town in Kayin State, Burma, where I had never seen an airplane or a foreign visitor. From a young age, I was captivated by the world beyond my hometown and curious about different cultures.

After graduating, I started my career as a travel agent, seeing tourism as a window to the world and a way to share knowledge. Over the years, I gained experience working with the French market while learning French, and later with multinational agencies managing global and MICE clients. Today, based in Thailand, I’m proud to craft unique, tailor-made journeys that allow travelers to experience the best of the country, while sharing my passion for meaningful travel."

Please share a unique travel experience you will never forget.

"One of the most unforgettable experiences in my travel career was managing a complex MICE trip with a private charter flight and a tightly packed itinerary. It was my first time handling such detailed logistics, from coordinating with local partners to ensuring every moment—from hotel check-ins to special celebrations—was flawless.

Despite the pressure and long hours, what stayed with me most was the joy on my clients’ faces. Seeing their smiles and knowing I helped create lasting memories made every challenge worthwhile. That experience taught me the true meaning of dedication and sparked my passion for crafting seamless, meaningful journeys.

I want to share these unique travel experiences with every traveler—not just to visit new destinations, but to truly feel the culture, enjoy the moments, and bring beautiful memories that last a lifetime."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Honeymoon itineraries

Recent trip reviews for Bella

Amazing trip! Bella and her team were all wo...
Thailand | Nov 22 - Nov 30, 2025

La
La L.
Seattle, WA | Reviewed on Jun 12, 2026

Amazing trip! Bella and her team were all wonderful and so easy to work with. All the local specialist were great to be around and made the trip enjoyable. Would definitely visit again with Bella and her team. Fulfilled a destination on the bucket list and made fantastic memories for our 20th wedding anniversary.❤️❤️❤️

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Jun 12, 2026

Dear La,

Thank you so much for your lovely review. Reading your words truly made me happy. It means a lot to know that you had such a wonderful trip and that we could be part of celebrating your 20th wedding anniversary.
Thank you for trusting my team and me with such a special journey. Wishing you both many more years of happiness, adventures, and beautiful memories together. I hope one day, I would be delighted to help plan your next adventure!
Warmest wishes from Thailand,
Bella

Great Vacation with few unanticipated traffic that would have been wanted to iron out prior...
Thailand | Nov 25 - Dec 7, 2025

Katherine
Katherine H.
Los Angeles, CA | Reviewed on Jun 11, 2026

Everything worked out well and we got to custom our experience to what we wanted to spend time more on.

I would say that the planning for Phuket was the least successful because traffic from the landing day was not taken into account which changed the first day Itenerary. The island hopping was also not anticipated to fill the whole day. If we knew, would have been fine skipping this. The tour guide did amazing with all the changes though!

Bangkok tour guide lady was exceptional! She was very accommodating and took all of our wants and really catered to how we want to spend time on.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Jun 12, 2026

Dear Katherine

Thank you for your valuable feedback. I'm glad to hear you enjoyed the flexibility of the trip and that our guides helped make your experience memorable. I do appreciate your comments regarding Phuket. Your feedback helps us improve our planning and recommendations for future travelers.
Thank you again for traveling with us, and I hope we have the pleasure of welcoming you back to you one day!
Best regards from Thailand.
Bella

Memorable Mom and Daughter Trip
Thailand | May 1 - May 11, 2026

Jennifer
Jennifer J.
Ashburn, VA | Reviewed on May 22, 2026
My 21 year-old daughter and I had an exciting and memorable trip to Bangkok and northern Thailand. Bella was very responsive to our requests to see the beautiful temples, eat delicious street food and explore nature. Our tour guides and drivers in Bangkok, Chiang Rai, Pai and Chiang Mai were kind and knowledgeable. Read more

My 21 year-old daughter and I had an exciting and memorable trip to Bangkok and northern Thailand. Bella was very responsive to our requests to see the beautiful temples, eat delicious street food and explore nature. Our tour guides and drivers in Bangkok, Chiang Rai, Pai and Chiang Mai were kind and knowledgeable.

Hotel Reviews
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

Great location and very clean. Nice pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buri Sriping Riverside Resort & Spa
Chiang Mai

Beautifully decorated lobby and rooms. The staff is very kind and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mora Boutique Hotel

Great location. Walking distance to night market and town center. Beautiful and spacious rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Quarter Pai hotel

I really liked how this hotel was surrounded by nature but was walking distance to the center of town. Pretty hotel grounds with big trees and chirping birds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Park Nine Suvarnabhumi
Bangkok

Conveniently located near airport but very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bangkok Highlights Exploration
Bangkok Highlights Exploration
Bangkok

The tour guide was wonderful - very knowledgeable and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
Yaowarat Street Food Tour (Chinatown)
Yaowarat Street Food Tour (Chinatown)
Bangkok

Our tour guide was great but it was a little too crowded for my daughter and I. The food was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Chiang Rai and highlights visit
Welcome to Chiang Rai and highlights visit
Chiang Rai

An unforgettable experience exploring the white and blue temples and black house. Also loved the tour of the Golden Triangle. I learned so much history!

Quality of Experience
Guides, Drivers and Staff
Transport
Famous Golden Triangle Exploration
Famous Golden Triangle Exploration
Thailand

Thus wasn’t on my radar but was do happily surprised by the history I learned about the region and neighboring countries.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Night Market visit with local guide
Chiang Mai Night Market visit with local guide
Chiang Mai

A lot of fun! Tried new dishes. Our tour guide was terrific.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on May 22, 2026

Dear Jennifer
Thank you so much for your lovely review with all details reviews about hotels accommodations, activities and others experience. It was truly a pleasure helping you and your daughter discover Bangkok and Northern Thailand. Thank you again for working with me and I hope to welcome you back to Thailand again in the future.

Warm regards,
Bella

We had a great experience working with Bella ...
Thailand | Oct 25 - Nov 3, 2025

Bryan
Bryan H.
Salt Lake City, UT | Reviewed on Apr 19, 2026
We had a great experience working with Bella through KimKim for our trip to Thailand. This was our first time using a service like this, and honestly, it exceeded our expectations. Bella was extremely responsive from the start and did a great job collaborating with us to build an itinerary that actually fit our family—not some cookie-cutter plan. She was flexible, attentive, and made adjustments along the way so everything felt dialed in. One of the biggest highlights for us was having... Read more

We had a great experience working with Bella through KimKim for our trip to Thailand. This was our first time using a service like this, and honestly, it exceeded our expectations.

Bella was extremely responsive from the start and did a great job collaborating with us to build an itinerary that actually fit our family—not some cookie-cutter plan. She was flexible, attentive, and made adjustments along the way so everything felt dialed in.

One of the biggest highlights for us was having local guides. That completely changed the experience. Instead of feeling like tourists trying to figure things out, we always felt taken care of and confident in where we were going and what we were doing. It took a lot of the stress out of traveling and allowed us to actually be present and enjoy the experience.

Overall, it made the trip smoother, more meaningful, and honestly more fun. We’re already talking about going back to Thailand—and we’d absolutely work with Bella again.

Hotel Reviews
Holiday Aonang Beach Resort
Krabi

Perfect location, excellent food and resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buri Sriping Riverside Resort & Spa
Chiang Mai

Very classy hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

Hotel was nice but felt a little dated. A guest on our floor was smoking and it got in the vents. No big deal but not ideal.

Activity Reviews
Hot spring & Emerald Lagoon tour & Tiger Temple with lunch
Hot spring & Emerald Lagoon tour & Tiger Temple with lunch
Thailand
Welcome and Temple Treasures of Chiang Mai
Welcome and Temple Treasures of Chiang Mai
Chiang Mai
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai

Amazing experience and so much fun.

Quality of Experience
Guides, Drivers and Staff
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
Thailand

One of the best experiences.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Cycling in Chiang Mai!
Half-Day Cycling in Chiang Mai!
Chiang Mai
A visit Damnoen Saduak Floating Market and Mae Klong Railway market
A visit Damnoen Saduak Floating Market and Mae Klong Railway market
Bangkok

I thought it was going to be different. It was okay but nothing amazing.

Hong Island trip by Speed Boat!
Hong Island trip by Speed Boat!
Thailand

Fucking awesome.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Apr 19, 2026

Dear Bryan,

Thank you so much for taking the time to share such a thoughtful and detailed review—it truly means a lot. It was a real pleasure working with you and your family to plan this journey, and I’m so glad the itinerary felt personal and well suited to your travel style. I’ll be sure to pass your kind words along to the team, especially our wonderful guides—they’ll be very happy to hear this.
Thanks again, and I hope our paths cross again someday!
Best regards from Thailand,
Bella

One-stop shop, good service and services
Thailand | Apr 5 - Apr 11, 2026

T
Toria S.
Atlanta, GA | Reviewed on Apr 18, 2026
I was a little hesitant to use Kimkim because I hadn't heard of it and couldn't quite tell even what it was. First, I want to assure anyone reading this that it is a totally legit site/service! I think people from different agencies can sign up on the platform, and they receive the benefit of Kimkim marketing and receive inquiries from the Kimkim site. Meaning, our agent was not "from" Kimkim but rather used their platform. This is not a bad thing! We got a local agent but with a really good... Read more

I was a little hesitant to use Kimkim because I hadn't heard of it and couldn't quite tell even what it was. First, I want to assure anyone reading this that it is a totally legit site/service! I think people from different agencies can sign up on the platform, and they receive the benefit of Kimkim marketing and receive inquiries from the Kimkim site. Meaning, our agent was not "from" Kimkim but rather used their platform. This is not a bad thing! We got a local agent but with a really good communication platform and app.

For the actual trip planning, we first thought we would use Kimkim for our entire trip, but I ended up wanting more direct say over our flights and hotels. So I planned those myself. But even after I did that, Bella asked if she could still help to plan our trip. She was mostly responsive (delays over the weekend and of course due to time zone), and we had our final plans a number of days in advance (maybe a bit late for anxious planners, but I am not so that was fine for us).

As for the actual activities:

Pickups/dropoffs: They were hit or miss. It was a little tough finding people at the airports, and there was some waiting involved. (Find them, wait around, be walked to a door, wait for the van.) In my other trips, a person met us coming out of security and walked us straight to the vehicle. BKK is a much larger airport, but there were even some delays in Phuket (where the transportation service went to the international terminal instead of the domestic terminal, even though we had arrived from Bangkok). The vehicles were also hit or miss -- some nice and new, other older ones and one even with some cobwebs around the curtains. I liked that we generally had the same drivers each day so we could spot them and vice versa. I'd give a 3/5 for transportation.

Longtail Boat Canal Tour: This was fun, a nice way to see different parts of the city. We stopped at a cute market and got to see some sights from the water. Our boat was fine, and we enjoyed that we had a private boat so we could come and go as we liked. 5/5

Midnight Tuk-Tuk Food Tour (Bangkok): We loved this! Ice the guide was amazing - funny and informative. We covered a lot of ground, ate some delicious food, and got to see Bangkok in a different way than we had before. Highly recommend! 5/5

Half-Day Temple Tour: It was very hot this day, and we with our kids wanted to kind of speed it along. Our tour guide did not read the room very well. We kept asking him to go faster or leave certain sites earlier, but he kept on talking. SO much. Even in the van. This made the tour a little frustrating, as we wanted a more abbreviated version given the heat and our personal travel preferences. But we did see some nice sites, so we were glad for that. 3/5

Island hopper boat tour: We have done similar trips where we have a private boat and visit different locations in a number of different countries. We visited the Khai islands because we didn't want to travel too far from Phuket. I'm honestly not sure I would recommend this for travelers. We only got out of the boat at one of the islands. It was pretty but very commercial. The crew led us to their favorite vendors, and we did end up having a nice relaxing time. But I wouldn't call these islands "must see." The snorkeling is terrible, not even worth trying because there is nothing to see at all. I might have seen 1-2 fish. Also, in our prior trips, the boat itself was part of the fun. You could tan on a ledge, hang out on a swimming mat or tubes attached to the boat, dive, from its side. This boat was for "transportation", not fun. Its only purpose was to drive us around, very industrial and no amenities at all on or with the boat. (Life jackets and snorkels/masks.) We were disappointed. We did love the lunch on a floating dock, and the crew was quite good. Funny and engaging. But there was no food and no place to even lay outside on the boat. 3/5.

General: It was easy to work with Kimkim. I did really like their app and the convenience of having everything in one place. Bella communicated well with us and reminded us for things like travel documents. We had local contacts everyplace we went, so we felt well connect and knew whom to contact if we needed anything. I would probably use them again, but I would be more specific about what we wanted, to ensure that the services met our expectations in real life.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Apr 27, 2026
Dear Toria, Thank you so much for taking the time to share such a wonderful and detailed review. I truly appreciate your thoughtful feedback—it is very valuable to us. Thank you as well for your suggestions; they will help us continue improving our service, and we will certainly take them into action. Regarding the communication, I truly appreciate your understanding. As your trip was customized with hotels and flights arranged independently, it required a few additional steps on our side to... Read more

Dear Toria,

Thank you so much for taking the time to share such a wonderful and detailed review. I truly appreciate your thoughtful feedback—it is very valuable to us. Thank you as well for your suggestions; they will help us continue improving our service, and we will certainly take them into action. Regarding the communication, I truly appreciate your understanding. As your trip was customized with hotels and flights arranged independently, it required a few additional steps on our side to coordinate all the details carefully with our team to ensure everything ran smoothly throughout your journey. I’m very happy to hear that you had a great time during your trip. I sincerely hope to assist you again for another beautiful journey in the future with KimKim.

Warmest wishes from Thailand,
Bella

Truly Great Customer Service and Experienced Guides
Thailand | Feb 5 - Feb 14, 2026

F
Francisco B.
Dallas, TX | Reviewed on Apr 17, 2026
Took my trip to Thailand back in February 2026. Kimkim takes and holds your hand every step of the way. The guides, the personalized excursion, and the quality of service was simply flawless. The team at Kimkim, Bella and Tina, were there for whenever I needed them. You're in great hands with them. The guides felt genuinely happy to be there, and often went the extra mile to make our trip as smooth as possible. Thank you, Mr. Betty, for a spectacular tour of Bangkok! Read more

Took my trip to Thailand back in February 2026. Kimkim takes and holds your hand every step of the way. The guides, the personalized excursion, and the quality of service was simply flawless. The team at Kimkim, Bella and Tina, were there for whenever I needed them. You're in great hands with them. The guides felt genuinely happy to be there, and often went the extra mile to make our trip as smooth as possible. Thank you, Mr. Betty, for a spectacular tour of Bangkok!

Hotel Reviews
DusitD2 Samyan Bangkok
Bangkok

Clean rooms, great customer service, amazing food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
InterContinental Chiang Mai The Mae Ping
Chiang Mai

Very professional staff, very clean facilities, excellent spot in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phuket Marriott Resort & Spa, Merlin Beach - SHA Extra Plus

This place is a true gem, beautiful inside and outside.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Apr 18, 2026

Dear Francisco,
Thank you so much for your kind message and for sharing your experience in Thailand!
I’m truly happy to hear that everything; from the guides to the personalized excursions which met your expectations and made your trip memorable. I’ll be sure to share your lovely feedback with Tina and especially with our guide Mr. Betty, he will be very happy to hear this! Wishing you many more wonderful travels ahead, and I hope to welcome you back to Thailand again in the future!
Best regards
Bella

Great support in helping us organise such a m...
Thailand | Mar 28 - Apr 3, 2026

Meredith
Meredith W.
United Kingdom | Reviewed on Apr 07, 2026
Great support in helping us organise such a memorable trip! Read more

Great support in helping us organise such a memorable trip!

Hotel Review
Anantara Hua Hin Resort
Prachuap Khiri Khan

Absolutely stunning property, one of a kind space.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Apr 08, 2026

Dear Meredith

Thank you so much for your trip feedbacks and details reviews for the service.
I do hope that I might have the next chance for your coming trip in the future!
Thanks again from Thailand!
Bella

A Solo Traveler’s Outstanding Experience
Thailand | Mar 17 - Mar 25, 2026

Amy
Amy C.
Newark, NJ | Reviewed on Mar 26, 2026
As a solo traveler, I was a bit nervous about traveling to Thailand with all the transfers, not to mention that I had very little idea of what to do or see. Bella was outstanding. She was understanding, knowledgeable and extremely responsive at all times. On the ground, she checked in almost daily, sending reminders and confirming details. She put together an amazing itinerary including the Grand Palace in Bangkok, the elephant sanctuary in Chiang Mai and the John Gray Sea Canoes in Phuket.... Read more

As a solo traveler, I was a bit nervous about traveling to Thailand with all the transfers, not to mention that I had very little idea of what to do or see. Bella was outstanding. She was understanding, knowledgeable and extremely responsive at all times. On the ground, she checked in almost daily, sending reminders and confirming details. She put together an amazing itinerary including the Grand Palace in Bangkok, the elephant sanctuary in Chiang Mai and the John Gray Sea Canoes in Phuket. This was a an experience of a lifetime and I cannot recommend Bella and Kimkim more highly.

One more thing—The pricing was very reasonable and, when I overpaid, Bella found the error and refunded the difference. I would have never known.

Hotel Reviews
Ariyasom Villa
Bangkok

Charming old world hotel in great location. The owner and staff could not be nicer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namaka Resort Kamala
Phuket

The hotel is very tired. Apparently, there are renovated rooms, but I didn’t have one. The breakfast buffet was good enough. The restaurant was very basic, though I did have a good green curry there. The Kamala area, where the hotel is located, is about an hour from the Old Town and it was difficult to get a Grab to pick me up. A taxi would have cost about 700 baht each way. In truth, the hotel was fine, so let’s no as you don’t expect 4.5/5 stars as it is currently rated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The shower was great. Everything was just old and tired.
Na Nirand Romantic Boutique Resort

Very high end. The staff is extremely attentive and the amenities outstanding. Great location. You almost don’t want to leave to see the sites!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room and the grounds were immaculate.
Activity Reviews
Welcome to Thailand (Bangkok temple tour)
Welcome to Thailand (Bangkok temple tour)
Bangkok

So interesting. I learned a lot about Thailand. The Reclining Buddha, Standing Buddha and Emerald Buddha are sights to check off your bucket list.

Quality of Experience
Guides, Drivers and Staff
The guide was knowledgeable and nice. She ( and most of the guides) were hard to understand.
Transport
The vans were clean and had water. Kimkim and the local agents confirmed every pickup.
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

Interesting and an experience to observe. I am it an adventurous eater and did not feel comfortable eating any of the street food by that time in the evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai

A highlight of my visit to Thailand. The Save the Elephants reserve is the largest elephant rescue in Asia. It is an ethical reserve (be sure to check if you go elsewhere). It was amazing to be so close to these magnificent creatures, though you cannot touch them.

Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

The shopping is meh, but seeing the train pass through the market and experiencing th floating market is definitely worth the hour and a half ride from Bangkok.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Thai Massage at Fah Lanna Spa
Traditional Thai Massage at Fah Lanna Spa
Chiang Mai

Do it!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Doi Suthep Temple Tour
Half-Day Doi Suthep Temple Tour
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 27, 2026

Dear Amy,

Thank you so much for your kind and thoughtful words—it truly means a lot to me! I completely understand how it can feel traveling solo to a new country, and I’m so happy to hear that you felt supported and at ease throughout your journey. Thank you again for working with me and providing us details feedbacks. I truly hope see you again someday in Thailand.
Warmest regards,
Bella

Thailand and more
Thailand | Feb 2 - Feb 17, 2026

Cheryl
Cheryl W.
Seattle, WA | Reviewed on Mar 18, 2026
We had a wonderful time on our trip to Thailand, Cambodia and Viet Nam, arranged with the excellent help of Bella. It would truly be difficult to say which we liked best, however, Chang Mai was a highlight and we do not need to do PhuKet again, which was a place I was set on :-) I will say it was a learning experience and there are events I would hold firm on which perhaps could have been done differently. However, Bella went over each detail with us and we were in agreement on all. ... Read more

We had a wonderful time on our trip to Thailand, Cambodia and Viet Nam, arranged with the excellent help of Bella. It would truly be difficult to say which we liked best, however, Chang Mai was a highlight and we do not need to do PhuKet again, which was a place I was set on :-)

I will say it was a learning experience and there are events I would hold firm on which perhaps could have been done differently. However, Bella went over each detail with us and we were in agreement on all.

I highly recommend KimKim travel and will certainly use them again.

Hotel Reviews
Silom Serene Hotel
Bangkok

We really appreciated the location of this hotel. Very Clean. We do prefer a room with a dedicated shower over a tub as we never use tubs in hotels. The staff really did not have a person who spoke English well which made it a little difficult to communicate needs for restaurants, taxi service, massage places, etc. They were all very friendly. Excellent included breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buri Sriping Riverside Resort & Spa
Chiang Mai

Loved this hotel. The only thing I have to say is that it's perhaps a bit out of the city to afford walkability. The restaurant needs updating and brightening, but the food and service was very good. There is construction noise across the river which of course is loud if you are trying to relax by the pool. But, it was a favored on this trip. Employees were so nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Oh my goodness! What a luxurious escape this was. We did nothing for our three nights here besides sit by the pool and eat a the variety of restaurants they have in the resort. The only restaurant that was a big disappointment in menu and service was the one they tout a lot which is close to the ocean and has an ocean view. Seafood options for a seafood menu were minimal. We were told no reservations were required. They clearly were. Waiters were a bit harried and unfriendly, which was very unusual for this resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Saem Siem Reap Hotel
Siem Reap

We liked this hotel. Very friendly staff. Good breakfast and good dinner, although the dining room is a bit institutional. Location excellent for connection with Tuk Tuk taxi and our guide for the day. Four star only because I likely would not choose it if I wanted to walk anywhere in the evenings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique

I'm giving this a four star only because I know we came in on the eve of the New Year. We did not like the location. The lobby rugs were not vacuumed well. The rooms were spit shine clean. The bar restaurant was fun but touted a view of the city. There was not. I would not stay here again and it would receive a 3 star review in a different season.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athena Cruise
Ha Long Bay

State rooms are incredibly tight. Staff incredibly friendly and accomodating. Good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 19, 2026
Hi Cheryl Thank you so much for your lovely message and It really made me happy! I’m so pleasure to hear you had such a great time across Thailand, Cambodia, and Vietnam — and that Chiang Mai was a highlight!
It’s always interesting how each place feels different, and I really appreciate you sharing your honest thoughts and also your provided details review about hotels which are so valuable feedbacks to us! It was such a pleasure planning this trip with you, and I am still remember we have...
Read more

Hi Cheryl

Thank you so much for your lovely message and It really made me happy! I’m so pleasure to hear you had such a great time across Thailand, Cambodia, and Vietnam — and that Chiang Mai was a highlight!
It’s always interesting how each place feels different, and I really appreciate you sharing your honest thoughts and also your provided details review about hotels which are so valuable feedbacks to us! It was such a pleasure planning this trip with you, and I am still remember we have been keep in touch a long the trip throughout the whole process. Thank you again for your kind recommendation and it truly means a lot. I’d love to help you plan your next adventure anytime.

Warm wishes,
Bella

Bella was amazing and super helpful! I defini...
Thailand | Dec 23 - Dec 28, 2025

B
Ben T.
Danville, CA | Reviewed on Mar 07, 2026

Bella was amazing and super helpful! I definitely recommend her for any travel needs you may have.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 09, 2026

Dear Ben

Thank you so much for your kind words!

I’m really happy to hear that your had a great experience. It was a pleasure assisting you with your family trip. Wishing you many more wonderful travels ahead, and I would be delighted to help you again anytime in the future.

Warm regards from Thailand!
Bella