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Long Dao

Hi, my name is Long. I am a young and passionate travel specialist from Vietnam. I was in love with travel since I was a child and always wanted it to be a part of my life.
My idea about travelling is creating life-long memories and bringing inspiration. I love to explore different parts of my country and Indochina, meet new people and learn something new, and I am happy to share my expertise and experience with others to create an unforgettable trip.

What places and activities do you specialize in?

"I have the expertise to organise any kind of trip to any part of Vietnam, Thailand, Cambodia and Laos. We have great ideas for a romantic getaway, foodie tour or cultural exploration, we know all the best beaches in Indochina, as well as the trekking and cycling routes.
Moreover, following our concept of authentic experience our tours always have a variety of hands-on experiences for deeper immersion into local life and culture. It could be cooking lesson, learnign local crafts, farming, fishing and more. "

How did you get involved in travel?

"My parents often took me on trips to the mountains in Northern Vietnam. For me, it was like getting into another world when the narrow and cosy streets of Hanoi were transforming into emerald rice fields and the hills covered by jungles. I was visiting rural villages with friendly people who always give me a smile and live a completely different life from me. Sometimes I imagined that I am a pilgrim from the adventure books I liked to read.
Since that time it was my dream to make travel a part of my life. This is why I have chosen to study tourism at university, and since I graduated in 2014 I have been working as a travel specialist. The dream came true, I am doing what I love, I am travelling a lot and now have an opportunity to show the charm of my country to others and help them to create beautiful memories from the journey. "

Please share a unique travel experience you will never forget.

"My most memorable trip was not long to central Vietnam. I was travelling solo and took a train to Hue, where I would have a short stay, and from where I planned to rent a motorbike to ride to Hoi An via the famous Hai Van Pass.
Because of the rain, I had to stay in Hue for a bit longer and met a few motorbike taxi drivers, who used to be the travel guides before, but because of the pandemic, they had to become taxi drivers as a part-time job to be able to wait when the travel will be back. We went to the local coffee shop to wait until the rain is over and talked a lot about travelling and our jobs. All of them went through a difficult time but still are very optimistic and happy, and already making plans for the time tourism will be recovered. It did really inspire me to see that people who are passionate about their jobs like me do not give up and are so optimistic. And somehow they have shared with me their optimism and gave me more energy to continue what I am doing. "

Long is part of the following groups: Thailand Travel Agents, Cambodia Travel Agents, Vietnam Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries

Recent trip reviews for Long

Great experience planning a two week trip to Vietnam
Vietnam | May 29 - Jun 12, 2026

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Paulina Z.
Boston, MA | Reviewed on Jul 09, 2026
I had a great experience planning a two week trip to Vietnam with Kimkim and my travel advisor Long. My family and I travel frequently and have worked with many travel agencies. Working with KimKim and Long was easy and very pleasant. The proposed itinerary was interesting, well thought out and accounted for all of our preferences and interests. Long quickly accommodated a couple additional requests for specific activities and providers as well as a very last minute (evening before 8am... Read more

I had a great experience planning a two week trip to Vietnam with Kimkim and my travel advisor Long. My family and I travel frequently and have worked with many travel agencies. Working with KimKim and Long was easy and very pleasant. The proposed itinerary was interesting, well thought out and accounted for all of our preferences and interests. Long quickly accommodated a couple additional requests for specific activities and providers as well as a very last minute (evening before 8am departure) request for fast track assistance on the outbound flight from HCM. I really appreciated Long's responsiveness and thoroughness. His recommendations matched our asks well and he frequently provided multiple alternative options for us to choose from before we finalized everything. Communicating using the Kimkim platform was very easy, especially the ability to provide feedback and ask questions about specific parts of the itinerary. We had a great time on the trip and everything went really smoothly. I'd be happy to work with both Kimkim and Long on another trip in the future. Thank you for all the help!

Hotel Review
Capella Cruise
Halong

Very nice ship, beautiful cabins and nice pool deck. Food was average. Activities were ok - somewhat limited but I think that's pretty standard for the 2 day/1 night cruise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Quick and efficient.

Quality of Experience
Guides, Drivers and Staff
Transport
 Coconut Fragrance Cooking Class
Coconut Fragrance Cooking Class
Hoi An

Favorite activity on the trip. It is an authentic local family business run at a small scale and focused on providing a great experience for their customers. The market tour was a lot of fun and very informative. The cooking lesson was very well organized and the food recommendations were great. The seasoning and the dishes were really well chosen.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Very useful. The passport and security lines at the airport were incredibly long - very glad we paid for this service.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Ngoc Son Residency
Dinner at Ngoc Son Residency
Hue

Very interesting home and host in a beautiful garden. Great conversation. Food was good but not particularly memorable with the exception of the shrimp dish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 09, 2026
Dear Paulina, Thank you so much for taking the time to write a review about your recent trip. We truly appreciate your kind words and your valuable feedback. It means a great deal to us to know that you enjoyed your experience in Vietnam. I would also like to thank you for sharing your comments regarding the meals on board the Capella cruise. I will forward your feedback to the Capella team so they can review it and make improvements to enhance their service as soon as possible. Thank you... Read more

Dear Paulina,

Thank you so much for taking the time to write a review about your recent trip. We truly appreciate your kind words and your valuable feedback. It means a great deal to us to know that you enjoyed your experience in Vietnam.

I would also like to thank you for sharing your comments regarding the meals on board the Capella cruise. I will forward your feedback to the Capella team so they can review it and make improvements to enhance their service as soon as possible.

Thank you once again for traveling with us. We sincerely hope to have the pleasure of welcoming you back to Vietnam in the near future and creating even more memorable experiences for you.

Wishing you all the best, and we look forward to seeing you again soon!

Warm regards,
Long

Amazing 19 days in Vietnam & Thailand
Vietnam | Jun 18 - Jul 6, 2026

Ana
Ana R.
Mexico City, CDMX, Mexico | Reviewed on Jul 08, 2026
I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and...
Read more

I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and polite, the activities were the type of things I love doing while traveling.
This time I traveled by myself and felt safe the entire time, plus I never felt the need to worry about anything, as everything was already taken care of.
I'm very thankful to everyone on the team, Long especially, for making this an amazing journey.
I'm sure I'll be in touch again soon.

Hotel Reviews
Hong Ngoc Dynastie Hotel & Spa
Hanoi

Super friendly staff. I really liked this location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Saga Hotel Hoi An
Hoi An

My favourite hotel of this trip. Loved it here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

Beautiful hotel, confortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Chai The Colonial Hotel & Spa
Chiang Mai

Loved staying here. It was a good location, very nice spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise

This was my least favorite place to stay. I only stayed for one night, and while I was getting ready to check out I was looking through the room to make sure I wasn't leaving anything behind only to find trash under the bed... not only was it dusty there was a plastic bottle, a tissue and a Qtip. I felt very disgusted knowing the room I slept in hadn't been clean before. The walls were also dirty and the soap dispensers empty. I left this feedback while checking out and the staff approached me, apologised and didn't charge me for one drink I had. They took notes and photos and assured me they would work on improving, which I do appreciate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel

This hotel is ok, a bit old and outdated, but clean and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chanalai Romantica Resort
Phuket

Super friendly staff. The location was ok, where most hotels are. Very near the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Join Cooking Class and Market Tour in Hanoi
Join Cooking Class and Market Tour in Hanoi
Hanoi

Lots of fun, made some delicious food!

Quality of Experience
Food
Made by us!
Guides, Drivers and Staff
Transport
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay

Nice views

Quality of Experience
Guides, Drivers and Staff
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi

Really stunning place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay

Really beautiful views, the Cruise itself wasn't great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tra Nhieu Village - Kim Bong Eco Tour
Tra Nhieu Village - Kim Bong Eco Tour
Hoi An

One of the funnest experiences on this trip. My guide was great, took me to some very local spots.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

Sadly, one of my least favourite experiences. I say sadly, because my guide was great, he was friendly and engaging. He tried to make this a great day. However, the island had some things I disliked: horse pulling carriages, crocodiles being bred for leather, snakes for photo ops. It didn't feel right. The river canoes were very nice and visiting the temple was good too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Ho Chi Minh City

Favourite night! Everything was incredible, our jeep, the tour, the food, the guide. Loved this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cham Island Full day Snorkeling tour
Cham Island Full day Snorkeling tour
Hoi An

It was ok, but too crowded and too far for me. You spend a lot of time getting there, so if you don't love it, it doesn't feel like it's worth it. The snorkeling spot wasn't that good... there wasn't too much to see.

Colors of Bangkok - Joint in group
Colors of Bangkok - Joint in group
Bangkok

Very fun day! Got to see a market, had great food, biked, learned about the culture. I really liked this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

Lots of fun. The guide knew a lot of locals so that made the experience better.

Quality of Experience
Guides, Drivers and Staff
Transport
SkyWalk - Full Day at Elephant Nature Park
SkyWalk - Full Day at Elephant Nature Park
Chiang Mai

Beautiful experience. So important to know it's an ethical park and everything is done with the elephants' wellbeing in mind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Useful

Half day Chiang Mai City Tour with Tuktuk (N)
Half day Chiang Mai City Tour with Tuktuk (N)
Chiang Mai

Cool tour. Got to see the city, learn about it, make a ring. My guide was very sweet and super knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 09, 2026
Dear Ana, Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests. I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip. Please rest... Read more

Dear Ana,

Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests.

I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip.

Please rest assured that I will discuss your feedback with my team, as well as with our service partners, to ensure we address these concerns and improve the quality of our services in the future. Your comments are invaluable, and we take them very seriously.

Thank you once again for traveling with us and for sharing your experience. We genuinely appreciate your understanding and hope to have the opportunity to welcome you back to Vietnam one day, so we can provide you with the experience you originally expected.

Wishing you all the best!

Warm regards,
Long

Long was exceptional, detailed engagement and...
Thailand | Jun 25 - Jul 4, 2026

T
Tim M.
Los Angeles, CA | Reviewed on Jul 06, 2026
Long was exceptional, detailed engagement and adjustments to our trip that best suited our family, followed by consistent check-in’s throughout the trip made for a very personalized experience. Our family would highly recommend working with Long on a trip to Asia! Read more

Long was exceptional, detailed engagement and adjustments to our trip that best suited our family, followed by consistent check-in’s throughout the trip made for a very personalized experience. Our family would highly recommend working with Long on a trip to Asia!

Hotel Reviews
Aira Hotel Bangkok
Bangkok

Beautiful new boutique hotel in heart of city, great rooftop restaurant in Pastel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phra Singh Village
Chiang Mai

Beautiful rooms and very friendly staff, grounds and hallways are dated could use some upgrades.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms nice, but hotel looks dated
Celes Samui
Surat Thani

Great hotel and location, just be sure to pay for the newer side of the hotel or else you are far from the main hotel and rooms look very much older.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 06, 2026
Dear Tim, Thank you very much for taking the time to share your review with us. We truly appreciate not only your kind feedback but also the detailed comments you provided about your stay. Your insights are really valuable. While we are sorry to learn that some aspects of the hotel did not fully meet your expectations, we sincerely hope that, overall, you and your family had a wonderful and memorable stay. Please rest assured that we will discuss your feedback with the hotel team and work... Read more

Dear Tim,

Thank you very much for taking the time to share your review with us. We truly appreciate not only your kind feedback but also the detailed comments you provided about your stay. Your insights are really valuable.

While we are sorry to learn that some aspects of the hotel did not fully meet your expectations, we sincerely hope that, overall, you and your family had a wonderful and memorable stay.

Please rest assured that we will discuss your feedback with the hotel team and work closely with them to further improve both the quality of the accommodation and the services we provide.

Thank you once again for choosing to stay with us and for sharing your experience. We genuinely hope to have the opportunity to welcome you and your family back in the future and provide you with an even better stay.

Warm regards,
Long

Cambodia, Vietnam trip / 12 days / Vietnam specialist Long
Vietnam | Jun 7 - Jun 18, 2026

M
Marin F.
Croatia | Reviewed on Jun 19, 2026
I do not write reviews usually but this one is well deserved.
Interacting with Mr. Long in preparation for our trip was very efficient, professional and well done. Everything during our 12 day trip was executed to the minute and as per our correspondences.
Mr. Long was in touch with us with instructions and checking that all went well contacting us few times a day.
Reminders were sent prior to arrival making sure visas were done. At every pickup point ( Airport arrivals, immigration...
Read more

I do not write reviews usually but this one is well deserved.
Interacting with Mr. Long in preparation for our trip was very efficient, professional and well done. Everything during our 12 day trip was executed to the minute and as per our correspondences.
Mr. Long was in touch with us with instructions and checking that all went well contacting us few times a day.
Reminders were sent prior to arrival making sure visas were done. At every pickup point ( Airport arrivals, immigration procedures, drivers, guides and transfers ) we were greeted either prior to time planned or on time. One time that driver was late due to traffic ( 10 minutes ! ) we were notified prior. For every flight there were notices sent in advance.
As for guides and drivers as well as their vehicles they were all perfect as promised. However I have to commend specially the guide and driver in Angkor Wat ( 3 days ) It was very humid, every time we entered the vehicle driver had super cold small towels to refresh ( from ice box, 10 pieces in one day ) and in humidity it was great. Very nice guide in Ninh Binh. All drivers and guides were very attentative, polite and never experienced anything but careful driving. The cars were nice as stated prior.
Honestly, never gotten so much attention and sincere interest to make sure all is going well.
We want to thank Mr. Long and his choices of drivers and English language guides for making our stay and travels withing the country easy, pleasant and amazing!

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jun 21, 2026

Dear Marin,

Thank you so much for taking your time to share your experience about the previous trip to Vietnam and Cambodia.

I'm truly delighted to know that you had a wonderful experience in here. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

The trip was outstanding in every respect. T...
Vietnam | May 31 - Jun 12, 2026

Eric
Eric T.
Canada | Reviewed on Jun 13, 2026
The trip was outstanding in every respect. The itinerary was arranged to match our preferences, the hotels were lovely, and the guide was knowledgeable, caring and friendly. Long, our contact at Kimkim, checked in with us almost daily to see how we were doing. We would definitely book future trips with them. Read more

The trip was outstanding in every respect. The itinerary was arranged to match our preferences, the hotels were lovely, and the guide was knowledgeable, caring and friendly. Long, our contact at Kimkim, checked in with us almost daily to see how we were doing. We would definitely book future trips with them.

Hotel Review
Anatole Hotel Hanoi

This hotel was our home away from home. The staff was friendly and helpful, our rooms were comfortable and clean, and the buffet breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jun 28, 2026

Dear Eric,

Thank you so much for taking your time to share your experience about the previous trip to Vietnam and Cambodia.

I'm truly delighted to know that you had a wonderful experience in here. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

Fantastic family adventure to Northern Vietnam and Thailand
Vietnam | May 22 - Jun 1, 2026

Jen
Jen F.
San Jose, CA | Reviewed on Jun 07, 2026
Long curated an incredible itinerary to Vietnam and Thailand for our family of 5. Every schedule pick up was on time, guides were great and all bookings were smooth and problem free. We will recommend Long at Realistic Asia to any friends traveling to Asia in the future. Thank you for everything!! Read more

Long curated an incredible itinerary to Vietnam and Thailand for our family of 5. Every schedule pick up was on time, guides were great and all bookings were smooth and problem free. We will recommend Long at Realistic Asia to any friends traveling to Asia in the future. Thank you for everything!!

Activity Reviews
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi

Our countryside visit was extremely intimate and memorable. Both hosts were so kind and gracious. Our guide Dung was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day tour to Elephant Jungle Sanctuary
Half Day tour to Elephant Jungle Sanctuary
Phuket

Incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jun 08, 2026

Dear Jennifer,

Thank you so much for taking your time to share your experience about the previous trip to Vietnam and Thailand.

I'm truly delighted to know that you had a wonderful experience in Vietnam. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

An Exceptional Vietnam Experience with Kimkim and Long
Vietnam | May 4 - May 20, 2026

Wayne
Wayne A.
Australia | Reviewed on May 27, 2026
Our trip to Vietnam, organized through Kimkim, was nothing short of extraordinary. From the moment we began planning, Long took care of every detail with professionalism, warmth, and deep local knowledge. The entire journey flowed seamlessly across Ho Chi Minh City, Hoi An, Hue, and Hanoi, with private tours, a dedicated driver, and beautifully selected 4- and 5‑star accommodations that made every stop feel special. Long crafted an itinerary that allowed us to truly understand Vietnam’s... Read more

Our trip to Vietnam, organized through Kimkim, was nothing short of extraordinary. From the moment we began planning, Long took care of every detail with professionalism, warmth, and deep local knowledge. The entire journey flowed seamlessly across Ho Chi Minh City, Hoi An, Hue, and Hanoi, with private tours, a dedicated driver, and beautifully selected 4- and 5‑star accommodations that made every stop feel special.

Long crafted an itinerary that allowed us to truly understand Vietnam’s rich and complex history — from its ancient dynasties to its chapters with China, France, and the USA. Each destination offered something unique, and our guides brought every story to life.

Some of the standout experiences included:

Cu Chi Tunnels — an eye‑opening look into Vietnam’s wartime resilience

Mekong Delta — floating markets, local crafts, and unforgettable river life

Hoi An & Hue — lantern-lit streets, imperial citadels, and incredible cuisine

Ninh Binh (Halong Bay on land) — breathtaking limestone mountains and peaceful boat rides

Halong Bay — a stunning cruise through one of the world’s most iconic landscapes

Every transfer was smooth, every guide was knowledgeable, and every hotel exceeded expectations. Long checked in regularly to ensure everything was perfect, and it truly was.

We couldn’t have asked for a better way to explore Vietnam. If you’re considering a trip, we highly recommend Kimkim and especially Long for an unforgettable, expertly organized adventure.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 27, 2026

Hi Wayne,

Thank you so much for taking the time to write such a lovely review.

I'm truly delighted to know that you had a wonderful experience in Vietnam. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

cant say enough good things about it driv...
Vietnam | May 7 - May 21, 2026

P
Paul M.
San Marcos, CA | Reviewed on May 22, 2026

cant say enough good things about it driver guide etc very adaptable kind good people loved it all apart from the heat hotels lovely but as i say it was all about the people

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 22, 2026

Hi Paul,

Thank you so much for taking the time to share your review and feedback about your recent trip.

I truly appreciate your kind words and support. Your feedback means a lot to our team and motivates us to continue providing the best possible experience for our guests.

It was our pleasure to be part of your journey, and we hope to welcome you again on another memorable trip in the future.

Wishing you all the best and many more wonderful travels ahead.

Warm regards,
Long

Exceeded Expectations
Vietnam | May 15 - May 19, 2026

Sasha
Sasha Z.
Newark, NJ | Reviewed on May 20, 2026
I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium... Read more

I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium Hotel were lovely, the staff is excellent. Annie especially. She greeted us warmly each day and provided personalized suggestions via WhatsApp. We had a full day history tour. Then the were transferred to a beautiful cruise aboard the Lyra in Ha Long Bay. We stayed one night. Our driver Viet was always on time. Our transport van was very comfortable and always had water. Tin, our guide was knowledgeable and friendly. We had a good tour our last night that ended on train street. Truly and wonderful experience start to finish. Long evening came to meet me at our hotel on day 1 to welcome me to Hanoi in person. I highly recommend Long and Kim Kim.

Hotel Reviews
Capella Cruise
Halong

The ship is only a year old. It is well appointed. Beautiful rooms, bathrooms, small decks. The beds are comfortable. Everything was very clean. Chris was our cruise director. Harry and Annie put on the cooking demonstration. Daniel served us at meal times. Staff is excellent. A really wonderful experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GM Premium Hotel Hanoi

This hotel is centrally located. Has a wonderful staff, clean rooms with good sheets, pillows and towels. Annie was our contact at the front desk and she is excellent. My next visit I would request a room at the end of the hall to reduce noise from other guests. The included breakfast is delicious.

Authenticity & Character
Location
Staff
Annie went above and beyond to be helpful
Cleanliness & Comfort
Activity Reviews
Dining at Michelin-star restaurant - Gia Restaurant
Dining at Michelin-star restaurant - Gia Restaurant
Hanoi

The entire experience was extraordinary from start to finish. We had the wine pairings and they were delicious. The food was truly outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

I wish every foreign country offered this service! We were greeted as we exited the plane, walked straight to an immigration agent, and expedited through to pick up our luggage.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 20, 2026

Hi Sasha,

Thank you so much for taking the time to leave a review after your trip. Your kind words truly mean a lot to my team and me.

It was a pleasure helping you create this experience, and we are delighted to hear that you enjoyed your journey. Feedback like yours not only encourages our team but also helps future travelers feel confident when planning their trips with us.

I will keep learning and improving the services to welcome you and your family back to Vietnam or Southeast Asia any time in the future.

Wish you all the best!

Warm regards,
Long

Booking on KimKim saved us time. Long, our local specialist, made a commendable effort though a few things could be improved.
Vietnam | Apr 24 - May 7, 2026

J
JAMIE M.
Cocoa Beach, Florida, USA | Reviewed on May 12, 2026
Booking on KimKim saved us time on trying to find hotels, tours and transportation. It was an easy way to go. Long was very responsive and helpful in our planning. He checked in with me daily and also made sure we arrived back home safely after the trip ended.
We adjusted our itinerary a few times. Any changes we made to our itinerary required careful re-reading to ensure changes were only made on what we requested. Hotel selections changed quite a bit as we were firming up the...
Read more

Booking on KimKim saved us time on trying to find hotels, tours and transportation. It was an easy way to go.

Long was very responsive and helpful in our planning. He checked in with me daily and also made sure we arrived back home safely after the trip ended.
We adjusted our itinerary a few times. Any changes we made to our itinerary required careful re-reading to ensure changes were only made on what we requested. Hotel selections changed quite a bit as we were firming up the bookings. We were told that the Vietnam holiday made hotel rooms less available since so many local Vietnamese were traveling for several days during our time in Vietnam.

We were least satisfied with the hotel in Da Nang. It was supposed to be a peaceful retreat but was full of families when we arrived and quite noisy and busy. The hotel room looked like a college dormitory, sparse and minimal. We thought from the description we received (and paid more for this hotel) that this retreat property would be the cream of the crop. It was not. The grounds were lovely and the main restaurant was nice. The hotel staff were outstanding. The majority of the tours and guides were very good. We found the Cham Island snorkeling to be disappointing. The trip was chaotic and our guide was young/inexperienced. We got maybe 45 minutes of snorkeling in an area that was extremely crowded. Then we spent 3 hours waiting on the beach which was not terrible but frustrating since we felt ready to go back to the mainland and our hotel.
I did mention the Da Nang hotel and Cham Island issues to Long. He apologized. I guess there was not much he could do about either.

Hotel Reviews
Naman Retreat

We were not impressed with this hotel especially since we paid more for it and thought it was going to be the best hotel of our stays in Vietnam. Our room was sparsely decorated, looked like a college dormitory room. The bed was comfortable but our bathroom often smelled like urine. This may have been a drain issue. Housekeeping did refresh our room daily. The hotel grounds were lovely with some very nice restaurants. The Breakfast Buffet was excellent. The pool and beach were nice. Lounging by the pool in the breezy afternoon did feel like we were on vacation. Going back to our room dampened this feeling. The gym was nice, though small. All of the equipment I used: elliptical, bike, and rowing machine worked well. I got my best mini workout here. The spa with the croaking frogs was nice to visit in the evening - spa was closed but you could sit and listen to the frogs. My husband got a massage, during open hours, which he enjoyed.

Authenticity & Character
We were not fans of the sparse room decors.
Location
Not thrilled with location. You really could not walk anywhere. You needed to get a Grab ride or taxi or daily hotel shuttle.
Staff
Outstanding Staff! They did whatever they could to help us when we needed it. Helen was a wonderful Hotel Ambassador for us. She moved us to a less noisy room (2nd floor to 10th floor) and she checked in daily. I'd give her a Gold Star!
Cleanliness & Comfort
Hotel and rooms were clean - not sure why our toilet smelled.
Little Oasis Hoi An

I was very pleased with Little Oasis in Hoi An though it is a 20 to 25 minute walk to the Old Town area. The location was convenient for the tours we took. There are restaurants near by. The hotel has a lovely restaurant too. The 5th floor pool was large enough for a bit of exercise and towels were abundant. You can easily get filtered water for your room. They also welcomed us with some delicious and lovely food gifts upon arrival. Our room was very comfortable with a serene view of the garden and water buffaloes. The Breakfast Buffet offered many varieties of food for different breakfast tastes. There were bikes to use and a shuttle service into Old Town. I really missed this hotel when we moved on to Da Nang. It became a lovely temporary home. The gym was a let down. It looks impressive but most of the aerobic equipment did not work and the weight machines all worked the same muscle groups. The gym needs an elliptical machine, one that works.

Authenticity & Character
The hotel has a cozy, luxury feel. I felt like I was staying in a Vietnamese property.
Location
Great location if you don't mind being a little farther out from Old Town.
Staff
Outstanding Staff! They made sure our many needs were met. Kind. Polite. Thoughtful. Professional. Pleasant. Humble. I felt like I was on vacation in an up-scale Vietnamese property.
Cleanliness & Comfort
The hotel and restaurant was very clean. Housekeeping did an excellent job!
Silverland Mây Hotel

Decent hotel. The Breakfast Buffet was very good. The gym is tiny but did have an elliptical machine which made me happy. It's in a very walkable area of Ho Chi Minh City. The staff was outstanding.

Authenticity & Character
I felt like I was in Vietnam.
Location
You can easily walk to restaurants and shops. The area felt safe.
Staff
Awesome Staff! They were attentive, kind, polite, and always willing to help.
Cleanliness & Comfort
Hotel seemed clean and housekeeping did a wonderful job of freshening up the room during our stay.
Activity Reviews
Leisure Time In Da Nang
Leisure Time In Da Nang
Da Nang

It was nice to take a rest from early morning starts but our last stay at Naman Retreat in Da Nang was a bit underwhelming. The room was disappointing as mentioned earlier (I kind of ragged on it). I've got to give the grounds, hotel restaurants, pool, gym, beach, and staff high praise. These parts of our stay were nice but the room was a downer. It was a real mismatch with the Retreat grounds and amenities. Our Local Specialist could not get us into two of the hotels he was arranging so we ended up paying more for Naman Retreat. Our son who by chance was in Da Nang staying at Koi Resort said his room was a lot nicer and he did not pay much due to his budget. I considered moving to a new hotel but doubted we could get our money back. We spent time at Han Market and Lotte Market. I was disappointed with Han Market after being at the Hoi An market. It was difficult to walk around due to crowds though I understand it is the market locals use. Lotte Super Market was more modern and you could buy some groceries there.

Quality of Experience
Guides, Drivers and Staff
Naman Staff was Excellent especially Helen who got us into a less noisy room on the 10th floor. Long, Local Specialists checked in on me often which was kind and thoughtful. Our driver to the airport did his job just fine.
Transport
Made it to the Da Nang Airport on time with all of our luggage.
Exploring Monkey Mountain and Marble Mountain
Exploring Monkey Mountain and Marble Mountain
Da Nang

I really liked Marble Mountain - challenging climb and beautiful scenery. The cave with the open ceiling was a photo op. We got a later start than planned due to a stop at a marble carving store (which was really fun) so the heat of the day was forceful. Our Guide Vinh Bui was as wonderful as ever. He has so much knowledge to share regarding these mountains. We really enjoyed the two stops or so to catch an amazing breeze in the shade. We did not see any monkeys on Monkey Mountain but we saw Lady Buddha, impressive. It was a quicker trip but still nice.

Quality of Experience
Guides, Drivers and Staff
I sing the praises of Vinh Bui who is a dedicated Tour Guide with a wealth of knowledge, delivered in a sincere and earnest way. He is a lovely person who truly wants you to enjoy your travels and to take home wonderful memories. He is an excellent photographer too!
Transport
Driver was good!
Cham Island Sightseeing and Snorkeling Tour
Cham Island Sightseeing and Snorkeling Tour
Hoi An

We had issues with this tour. It was extremely chaotic and crowded. Our guide was young and inexperienced. We did not do some of the stuff mentioned in the tour description that we received from our Local Specialist. The snorkeling was short and the beach wait to go home was long. The lunch on the beach was tasty. The morning glory was delicious and I loved the sweet potato soup. We felt let down with the tour. There were so many snorkelers and scuba divers in a small area that it felt congested. The coral was nice and if we had been there with less people, it would have been more enjoyable. The coral looked healthy.

Quality of Experience
Food
Food was abundant and tasty. We invited our young guide to help us eat the food and he did a voracious job. We were happy to see him enjoy the food.
Guides, Drivers and Staff
Transport
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Vietnam

We really enjoyed the Teh Dar Show to our surprise. I thought it might be like Circus Soleil but it was so much better. It had a touch of the Lion King on Broadway along with indigenous people and drums. The acrobatics were impressive. It was done so well and lasted about an hour. I'd go see it again. The REU Restaurant was not my favorite restaurant but the food was good. They made sure to include non-meat foods for me.

Quality of Experience
Food
The food was plentiful though not my favorite Vietnamese food experience.
Guides, Drivers and Staff
Vinh Bui was an excellent guide who chaperoned us through the show and dinner.
Transport
We took a taxi and hit a lot of traffic but our driver got us to the show maybe 5 to 10 minutes before it started.
Cycling in Cam Thanh & Thanh Dong Organic Farm (Unique HA)
Cycling in Cam Thanh & Thanh Dong Organic Farm (Unique HA)
Hoi An

I truly enjoyed this Organic Farm Tour! I attended alone since my husband was having knee problems after riding the small Vietnamese bikes the day before. He is 6 feet tall with long legs. Meeting the local farmer, having tea and sweet potato at the start, and continuing on with some conversation through my Guide, Mr. Linh, was a pleasure. I was able to garden: plow, fertilize with dried water buffalo dung, plant, and water the beautiful green plants. I think it was lettuce. I also got to sample many types of basil, mint and other herbs. It was peaceful, tranquil and educational. I would love to volunteer there if I lived in Hoi An. The bike ride to the restaurant was nice though my brakes were a bit wonky. The restaurant where I cooked my own rice pancake with mushroom was Excellent. The chef and his helpers prepared a lovely and delicious meal for me which I shared with Mr. Linh since my husband did not attend. It was one of my favorite meals in Vietnam. The basket boat ride was an adventure. The older woman who captained the boat was friendly and a very hard worker. Fun, fun, fun!!!

Quality of Experience
Food
Excellent!
Guides, Drivers and Staff
Transport
Hoi An City Tour – Boat Ride – Release Flower Lantern
Hoi An City Tour – Boat Ride – Release Flower Lantern
Vietnam

This was very touristy but fun. The lantern release is pretty but it was crowded. I did fall in love with Hoi An. We had an exceptional Guide who spoke very, very good English. I cringe at these words since I do not speak any 2nd language and have the nerve to compliment a foreigner's English. I'm grateful he could communicate so well. We got a lot more out of the tours with his extensive knowledge and kind, caring, thoughtful manner. Many, many Thanks to Vinh Bui. I would highly recommend him as a Guide for a stay in the Hoi An and Da Nang areas. He is from Ho Chi Minh/Saigon so he may be equipped to provide tours in other areas of Vietnam.

Quality of Experience
Food
Morning Glory Restaurant, not the one in the newer area of Hoi An. It's in the original Old Town Area location. Great food.
Guides, Drivers and Staff
Vinh Bui is an excellent Guide. I highly recommend him!!!
Transport
Good.
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

MeKong Delta was fun and educational. The boat ride with the coconut water (best coconut I've ever drank) and our custom bamboo straws were so enjoyable. The stop at the coconut candy making factory on the water was really fun. We got to see a glimpse of the entire candy making process. We bought some candy and had a sip of snake wine. The owners served us tea and fruit with a custom seasoned dipping salt that gave the fruit so much flavor. We sat in a lovely shaded area, just us two and our guide. It was a Great Tour! We took bikes to the restaurant which was a bit precarious due to not having good bike brakes on my bike. The bikes were a bit small for my tall husband so he could not ride for long. The restaurant food was delicious - loved the Elephant Ear Fish! We also received custom bamboo chop sticks - a nice touch! We briefly stopped at a mat making place as we waited for our bicycles. We saw a bit of how it is done but there was no way we could pack one of those mats for travel back to the USA. We also had stopped at the bamboo shirt, towel, etc factory on the way to the boat ride. We got a demonstration of how bamboo was superior to cotton and saw many of their products. At the end we had to snake through the aisles of products to exit. We sensed they wanted us to buy something but we found the push for that unappealing, plus there really wasn't much I would have wanted, especially with our limited packing space.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon Street Food Tour After The Dark
Saigon Street Food Tour After The Dark
Ho Chi Minh City

The food tour was okay. I'm not an adventurous eater so I knew going into it that I probably was not going to enjoy it much but my husband eats almost anything so he enjoyed it. The adventure was in traveling around the busy streets with food vendors. I do not eat meat but do eat seafood but I could not eat seafood when I saw the live creatures in the aquariums of the food vendors. I ate vegetarian that night at a noodle place where I believe our guide ate. He was vegetarian. It was tasty with a wonderful vegetarian broth and yummy tofu. I was very pleased. Our guide took us to a special Coffee Cafe where I had my first Egg Coffee, hot - amazing! It was like a decadent mocha dessert with layers of flavor. My first Egg Coffee but not my last.

Quality of Experience
A different and even fun experience.
Food
I liked the vegetarian noodles in broth with tofu. My husband had grilled pork, Vietnamese pizza (not great), Royal Noodles at vegetarian place and a fabulous smoothie which he really enjoyed. I loved the Egg Coffee!
Guides, Drivers and Staff
Our guide was trying to please us. Our driver drove us all over the place in heavy traffic - always with a smile.
Transport
Excellent and Kind Driver!
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City

We enjoyed seeing the war museum and other official buildings in Ho Chi Minh City. The visit to the lacquered art studio was educational and fun. We almost bought a piece but shipping to the USA could not be easily done. We were unable to carry the piece due to all the other luggage we had with us. Andy, our guide was informative, friendly, and fun. We had an excellent driver with a kindness in his heart. He navigated the streets with ease.

Quality of Experience
No complaints
Guides, Drivers and Staff
Great Guide and Driver. Phi Phi at the lacquered art studio was generous with her time and helpful. She enjoyed my husband's sense of humor.
Transport
The car was clean and always had bottles of water for us. The driver navigated the city easily even when we had him driving all over the place for food.
VIP Fast Track Service
VIP Fast Track Service
Vietnam

This was an excellent experience - so discrete and quick. The man helping us was extremely professional and moved us along the process at lightening speed with no snags.

Quality of Experience
No complaints - only praise!
Guides, Drivers and Staff
All very, very good!
Transport
Perfect!
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 25, 2026
Dear Jamie, Thank you so much for taking the time to write such a detailed review and for sharing your honest feedback with me. I truly appreciate it. I was very sorry to learn that some parts of your trip did not fully meet your expectations, especially the Cham Island snorkeling tour and the hotel experience in Da Nang. I completely understand your disappointment, particularly since the retreat was meant to be one of the highlights of your stay. As your trip took place during a busy... Read more

Dear Jamie,

Thank you so much for taking the time to write such a detailed review and for sharing your honest feedback with me. I truly appreciate it.

I was very sorry to learn that some parts of your trip did not fully meet your expectations, especially the Cham Island snorkeling tour and the hotel experience in Da Nang. I completely understand your disappointment, particularly since the retreat was meant to be one of the highlights of your stay.

As your trip took place during a busy holiday period in Vietnam, some services were unfortunately more crowded and less smooth than expected. I sincerely apologize for the inconveniences and truly hope you can still keep many wonderful memories of Vietnam from the rest of your journey.

Your feedback is incredibly valuable to us. We have learned a lot from your comments, and they will certainly help us improve our services and overall guest experience in the future.

It was truly a pleasure assisting you with this trip, and I genuinely hope we will have another opportunity to welcome you back to Vietnam someday. There are still so many beautiful places and experiences waiting for you here, and next time, my team and I will do our very best to provide you with an even better experience.

Thank you again for your kindness, patience, and understanding throughout the journey.

Warm regards,
Long