Kimkim Trip Reviews for Thailand

4.8
Based on 395 ratings
Read 395 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic holiday in Thailand
Thailand | Feb 27 - Mar 15, 2026

Mickael
Mickael M.
France | Reviewed on Mar 22, 2026
We would like to say a huge thank you to Hoa, our local specialist, for planning such an incredible holiday for us. Everything was perfectly organised from start to finish, and we couldn’t have asked for a better experience. A special mention to the guides at every location — they were absolutely amazing. Their knowledge, passion, and friendliness made every visit interesting and enjoyable. They shared so much useful information about the history, culture, and local life, which made the... Read more

We would like to say a huge thank you to Hoa, our local specialist, for planning such an incredible holiday for us. Everything was perfectly organised from start to finish, and we couldn’t have asked for a better experience.

A special mention to the guides at every location — they were absolutely amazing. Their knowledge, passion, and friendliness made every visit interesting and enjoyable. They shared so much useful information about the history, culture, and local life, which made the trip much more meaningful and memorable.

Some of our most memorable places included the stunning islands, beautiful temples, vibrant cities, and incredible landscapes we visited along the way. Every destination felt unique and special, and it was clear a lot of thought went into the itinerary.

Thanks to Hoa and the fantastic local guides, this trip was not just a holiday but an amazing experience we will remember for a long time. We would highly recommend Hoa to anyone planning a trip — truly outstanding service and organisation.

Activity Reviews
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Private Elephant Rendezvous & Bamboo Rafting in Mae Tang
Private Elephant Rendezvous & Bamboo Rafting in Mae Tang
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Encounter oriental gastronomy in Chiang Mai
Encounter oriental gastronomy in Chiang Mai
Chiang Mai
Quality of Experience
Loop
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 23, 2026

Dear Mickael, Alex, and Domi,
Thank you so much for your kind words - it truly made my day 🤍
I’m so glad to hear you had such a smooth and memorable trip, and that you enjoyed the guides and each destination along the way. I’ll be sure to share your lovely feedback with the team!
It was a pleasure planning this journey for you all, and I hope to help create another adventure for your group to this part of the world in the future!
Best wishes from the Land of Smiles 😊
Hoa & Exotic Voyages Team

Thailands best 10 day experience
Thailand | Mar 10 - Mar 19, 2026

B
Brandon P.
Chicago, IL | Reviewed on Mar 20, 2026
We loved our time in Bangkok with Leena. She was fast paced and energized while showing us all the ins and outs of Bangkok. The elephant sanctuary was a beautiful experience and we loved seeing these beautiful animals up closed in an ethical manner Finally island hoping the Phi Phi islands was amazing end to a busy week and swimming around them topped it off. Read more

We loved our time in Bangkok with Leena. She was fast paced and energized while showing us all the ins and outs of Bangkok.

The elephant sanctuary was a beautiful experience and we loved seeing these beautiful animals up closed in an ethical manner

Finally island hoping the Phi Phi islands was amazing end to a busy week and swimming around them topped it off.

Hotel Review
Sunset Beach Resort
Phuket

We experienced issues when trying to get downtown to the beach. We had issues and ended up having to pay local transport multiple times even when at the shuttle stop.

Authenticity & Character
Location
Better shuttle services
Staff
Cleanliness & Comfort
Felt that the cleaning of rooms and shared spaces wasn’t done thoroughly. We had had in our bath tub. And garbage sat outside a room in the hallways all day and an animal had gotten into it.
Activity Review
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

I loved that this was a quick little trip after a long travel in. Leena was very insightful and also mindful that we had just traveled in.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandi Luvis
Sandi
Sandi Luvis
Local specialist in Thailand | Replied on Mar 23, 2026
Hi Brandon, Thank you for your feedback! We're so happy you enjoyed most of your trip. I'm really sorry to hear about the trouble at Sunset Beach Resort with getting to the beach downtown. It sounds frustrating to deal with those transport issues and having to pay for local options multiple times, even at the shuttle stop. We'll share this with the team so we can check on better options or give clearer info to other guests staying there in the future. We're so glad the rest of the journey... Read more

Hi Brandon,

Thank you for your feedback! We're so happy you enjoyed most of your trip.

I'm really sorry to hear about the trouble at Sunset Beach Resort with getting to the beach downtown. It sounds frustrating to deal with those transport issues and having to pay for local options multiple times, even at the shuttle stop. We'll share this with the team so we can check on better options or give clearer info to other guests staying there in the future.

We're so glad the rest of the journey was wonderful, especially your time with Leena in Bangkok.

Thank you again for telling us both the good and the not-so-good parts. It helps us improve!

We’d love to welcome you back to Thailand (or anywhere else in the world) soon!

Warmest regards,
Sandi

Thailand and more
Thailand | Feb 2 - Feb 17, 2026

Cheryl
Cheryl W.
Seattle, WA | Reviewed on Mar 18, 2026
We had a wonderful time on our trip to Thailand, Cambodia and Viet Nam, arranged with the excellent help of Bella. It would truly be difficult to say which we liked best, however, Chang Mai was a highlight and we do not need to do PhuKet again, which was a place I was set on :-) I will say it was a learning experience and there are events I would hold firm on which perhaps could have been done differently. However, Bella went over each detail with us and we were in agreement on all. ... Read more

We had a wonderful time on our trip to Thailand, Cambodia and Viet Nam, arranged with the excellent help of Bella. It would truly be difficult to say which we liked best, however, Chang Mai was a highlight and we do not need to do PhuKet again, which was a place I was set on :-)

I will say it was a learning experience and there are events I would hold firm on which perhaps could have been done differently. However, Bella went over each detail with us and we were in agreement on all.

I highly recommend KimKim travel and will certainly use them again.

Hotel Reviews
Athena Cruise
Ha Long Bay

State rooms are incredibly tight. Staff incredibly friendly and accomodating. Good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique

I'm giving this a four star only because I know we came in on the eve of the New Year. We did not like the location. The lobby rugs were not vacuumed well. The rooms were spit shine clean. The bar restaurant was fun but touted a view of the city. There was not. I would not stay here again and it would receive a 3 star review in a different season.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Saem Siem Reap Hotel
Siem Reap

We liked this hotel. Very friendly staff. Good breakfast and good dinner, although the dining room is a bit institutional. Location excellent for connection with Tuk Tuk taxi and our guide for the day. Four star only because I likely would not choose it if I wanted to walk anywhere in the evenings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Oh my goodness! What a luxurious escape this was. We did nothing for our three nights here besides sit by the pool and eat a the variety of restaurants they have in the resort. The only restaurant that was a big disappointment in menu and service was the one they tout a lot which is close to the ocean and has an ocean view. Seafood options for a seafood menu were minimal. We were told no reservations were required. They clearly were. Waiters were a bit harried and unfriendly, which was very unusual for this resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buri Sriping Riverside Resort & Spa
Chiang Mai

Loved this hotel. The only thing I have to say is that it's perhaps a bit out of the city to afford walkability. The restaurant needs updating and brightening, but the food and service was very good. There is construction noise across the river which of course is loud if you are trying to relax by the pool. But, it was a favored on this trip. Employees were so nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

We really appreciated the location of this hotel. Very Clean. We do prefer a room with a dedicated shower over a tub as we never use tubs in hotels. The staff really did not have a person who spoke English well which made it a little difficult to communicate needs for restaurants, taxi service, massage places, etc. They were all very friendly. Excellent included breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 19, 2026
Hi Cheryl Thank you so much for your lovely message and It really made me happy! I’m so pleasure to hear you had such a great time across Thailand, Cambodia, and Vietnam — and that Chiang Mai was a highlight!
It’s always interesting how each place feels different, and I really appreciate you sharing your honest thoughts and also your provided details review about hotels which are so valuable feedbacks to us! It was such a pleasure planning this trip with you, and I am still remember we have...
Read more

Hi Cheryl

Thank you so much for your lovely message and It really made me happy! I’m so pleasure to hear you had such a great time across Thailand, Cambodia, and Vietnam — and that Chiang Mai was a highlight!
It’s always interesting how each place feels different, and I really appreciate you sharing your honest thoughts and also your provided details review about hotels which are so valuable feedbacks to us! It was such a pleasure planning this trip with you, and I am still remember we have been keep in touch a long the trip throughout the whole process. Thank you again for your kind recommendation and it truly means a lot. I’d love to help you plan your next adventure anytime.

Warm wishes,
Bella

Amazing Honeymoon in Thailand
Thailand | Dec 26 - Jan 7, 2026

Megan
Megan H.
Los Angeles, CA | Reviewed on Mar 15, 2026
Our honeymoon was absolutely incredible, and we’re so grateful to KimKim for planning such a seamless and memorable trip. From the moment we arrived to the time we returned home, everything went so smoothly. All the logistics, transfers, and activities were perfectly arranged, which allowed us to truly relax and enjoy the experience without worrying about any details. We especially appreciated how well the planning team listened to what we wanted out of the trip. They really understood the... Read more

Our honeymoon was absolutely incredible, and we’re so grateful to KimKim for planning such a seamless and memorable trip. From the moment we arrived to the time we returned home, everything went so smoothly. All the logistics, transfers, and activities were perfectly arranged, which allowed us to truly relax and enjoy the experience without worrying about any details.

We especially appreciated how well the planning team listened to what we wanted out of the trip. They really understood the kind of experiences we were hoping for and built an itinerary that felt perfect for us. It felt very personalized rather than a generic travel plan, and that made the whole trip even more special.

One of the absolute highlights of our trip was Chiang Mai. We completely fell in love with it. The city has such a beautiful balance of culture, nature, and peaceful energy. Exploring the temples, markets, and surrounding countryside was unforgettable, and the atmosphere there felt both vibrant and relaxing at the same time. Our guide in Chang Mai, Bammie, was amazing. It felt like touring with a friend.

Visiting Elephant Nature Park was also a truly life-changing experience. Being able to see these beautiful animals in an ethical sanctuary and learn their stories was incredibly moving. It was one of those moments we’ll never forget, and it was easily one of the most meaningful experiences of the entire trip.

Another thing that made the trip so special was the people. Everyone we met was incredibly friendly, welcoming, and kind. The warmth and hospitality we experienced everywhere we went made the entire journey feel even more meaningful.

Overall, it was the perfect honeymoon—relaxing, exciting, and filled with unforgettable moments. We’re so grateful to KimKim for listening to what we wanted and putting together such an amazing trip for us. It’s a honeymoon we will remember for the rest of our lives.

Hotel Reviews
My Beach Resort

This hotel is in a more secluded and quiet part of Phuket, which is exactly what my husband and I wanted. The hotel was kind enough to upgrade our room and we had a beautiful ocean view balcony room. The hotel was extremely clean, breakfast was great, and is in walking distance to some other restaurants and spas. We really enjoyed staying here.

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
U Chiang Mai Hotel
Chiang Mai

The location alone is worth the stay. In walking distance to so many restaurants, smoothie bars, souvenir shops, and spas. The hotel has so much character. The room was spacious, clean, and staff were very friendly and accommodating. The only negative was that the AC was putting off a foul odor. We informed staff who tried to fix the issue but I think it wasn’t fixable with us staying in the room. Thankfully, it was cool enough most of the stay that we didn’t need to run the AC.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mode Sathorn Hotel Bangkok
Bangkok

This hotel is very well located. It’s near public transport which made it easy for my husband and I to get around when we arrived the day before the tour started. The staff was extremely kind and accommodating, the included breakfast was delicious, and there is a coffee shop on the lower level. I will say that the pictures are very dated. The hotel is much more worn than the pictures show, the carpet in the room had staining, but it was overall clean enough. The mattress was extremely hard, and my husband had a hard time sleeping. We only stayed in Bangkok for 2 nights and used that as an opportunity to save money on the hotel, so most of the “negatives” were to be expected with a more budget hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Updated pictures, clean carpets, update some of the worn down parts of the hotel
Activity Reviews
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai

This was such a cool and unique way to tour Chang Mai and all of the various. Our guide made sure we were safe the entire time, helmets were included.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Monk Blessing at Doi Suthep
Afternoon Monk Blessing at Doi Suthep
Chiang Mai

This is such a beautiful temple. It was an amazing experience and we got to see some really cool rituals as it was New Year’s Eve. Can’t recommend enough. As usual, our guide made everything even better.

Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

One of our favorite activities. We had our local KimKim guide, as well as a local villager helping us throughout the nature walk. It was so cool to see this side of Thailand, with many amazing waterfalls, and end with a tour of the coffee farm. It wasn’t a difficult hike, and they have walking sticks available for use.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

This was such a cool experience. We were able to see Bangkok at night and enjoy some amazing Michelin star rated food. Our Bangkok guide ensured we were safe, and even gave us hand sanitizer, etc throughout the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Nature Park Half Day Visit (Joining Excursion)
Elephant Nature Park Half Day Visit (Joining Excursion)
Chiang Mai

One of the best experiences on our whole trip. This was a must do for my husband and I, and we wanted to make sure we chose an ethical sanctuary that did not promote abuse of the animals. I can’t recommend Elephant Nature Park enough. Although there is no touching or bathing of the elephants, we were able to walk with the group all over the grounds and observe the elephants enjoying their daily life from a safe distance. It was so fun to see each elephants distinct personality. The included lunch was amazing as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

This was a very cool experience at first, but once you get to the floating market part of the tour, it’s extremely busy. We got into a boat traffic jam several times. Overall, it’s basically a tourist trap, but still a cool experience nonetheless. As usual, our guide in Bangkok was amazing and even bought us coconut ice cream to try while we were on the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Mar 19, 2026
Dear Megan, Thank you so, so much for taking the time to share such a thoughtful and detailed review. It truly means a lot to us to hear that your honeymoon was everything you had hoped for and more. I’m especially happy to know that the itinerary felt personal and well-paced for you, and that you were able to fully relax and enjoy each moment without worrying about the details. That’s exactly the experience we always hope to create. Your kind words about your time in Chiang Mai and your... Read more

Dear Megan,

Thank you so, so much for taking the time to share such a thoughtful and detailed review. It truly means a lot to us to hear that your honeymoon was everything you had hoped for and more.

I’m especially happy to know that the itinerary felt personal and well-paced for you, and that you were able to fully relax and enjoy each moment without worrying about the details. That’s exactly the experience we always hope to create.

Your kind words about your time in Chiang Mai and your guide Bammie are wonderful to hear. I will be sure to share your feedback with her and the rest of our team, as I know it will mean a great deal to them. It’s also so special to hear how meaningful your visit to Elephant Nature Park was - those experiences tend to stay with you for a long time.

Thank you again for your trust in us to plan such an important trip. It was truly a pleasure to be part of your honeymoon journey.

We would absolutely love to welcome you back to Asia in the future and help you create another unforgettable experience 🥰

Warmest regards,
Elena

Excellence in Southeast Asia
Thailand | Feb 20 - Mar 8, 2026

Gina
Gina W.
Dallas, TX | Reviewed on Mar 14, 2026
Hoa at Exotic Voyages did an excellent job planning our trip. I’m usually an over-involved, Google-every-detail travel planner, but Hoa took all the pressure off and made perfect choices for hotels, guides, and excursions. I loved having someone with local expertise, something a travel agent in my city couldn't provide. Communication was super easy, accurate, and always immediate; I was the slow part of the process. I also appreciated the package options presented. Hoa was very... Read more

Hoa at Exotic Voyages did an excellent job planning our trip. I’m usually an over-involved, Google-every-detail travel planner, but Hoa took all the pressure off and made perfect choices for hotels, guides, and excursions. I loved having someone with local expertise, something a travel agent in my city couldn't provide.

Communication was super easy, accurate, and always immediate; I was the slow part of the process.

I also appreciated the package options presented. Hoa was very detailed with each option's level of luxury, and she was quick to pick up on what I was looking for, say it be an authentic experience with elephants or a day outside a busy city, or a down day on the beach with the highest level of luxury and comfort. She fit it all in and timed the busy vs. slow perfectly. We did not feel nearly as rushed as expected, since my itinerary was super packed.

As for the guides, Nana in Bangkok became part of the family and made us feel so comfortable and gladly joined us for a great impromptu day to visit my family outside Bangkok, Sunny in Chiang Mai was so sweet and made the most memorable videos for us at the waterfalls and elephants, and our wonderful van with massage seats! Rith in Siem Reap was so knowledgeable and patient, he made the visit to Angkor Wat and the floating village so memorable. Bach in Hanoi was super fun and energetic; he kept us going at this stage of a 3-week trip and really helped us understand Hanoi and the Vietnamese people. The boat trip to Ha Long Bay was also a highlight, so incredibly beautiful, photos barely do it justice, and the boat experience was so different and unique.
Lastly, our visit with a Vietnamese family is now the highlight of the whole trip; the food they made for us was so delicious, and this visit will not be forgotten.
Thank you for the most memorable and luxurious tour of Southeast Asia ever. I would say it was an incredible once-in-a-lifetime trip, but I won’t, since I hope to do it again!

Until next time, Gina Waco

Hotel Reviews
Amanpuri Phuket

One of the most beautiful and luxurious properties I have ever seen, just picturesque and perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Raffles Grand Hotel d'Angkor
Siem Reap

Beautiful property, so loved the pool and wonderful feel throughout, the details and luxurious finishing touches made our stay special.

Authenticity & Character
Location
Staff
Staff outdid themselves to make us feel comfortable.
Cleanliness & Comfort
Capella Hanoi

Unique hotel with so much character, love the staff and complimentary food and drink service made our stay special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
137 Pillars House Chiang Mai
Chiang Mai

Absolutely beautiful resort and grounds, so perfectly laid out with such luxurious finishing touches.

Authenticity & Character
Location
Staff
Very prompt and helpful.
Cleanliness & Comfort
Cycad Cruise

Culturally authentic and unique cruise in an incredibly beautiful place.

Authenticity & Character
Location
Staff
The staff were so engaging and sweet.
Cleanliness & Comfort
Activity Reviews
Cong Do - Vung Vieng Village (Cycad Cruise 3D2N)
Cong Do - Vung Vieng Village (Cycad Cruise 3D2N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cong Do - Cap La Area (Cycad Cruise 3D2N)
Cong Do - Cap La Area (Cycad Cruise 3D2N)
Ha Long Bay

Highland of the cruise, very beautiful, serene, and relaxing, not another boat or person in sight, well worth the extra day on the cruise.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Thien Canh Son Cave - Cong Do (Cycad Cruise 3D2N)
Thien Canh Son Cave - Cong Do (Cycad Cruise 3D2N)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Angkor Complex Discovery
Angkor Complex Discovery
Siem Reap

Incredible experience, must do, I would love to see more of Siem Reap, very neat town.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unfold The Secret of Hanoi Street Food
Unfold The Secret of Hanoi Street Food
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Backstreet Alleys: A Nostalgic Tour of Hanoi with lunch
Backstreet Alleys: A Nostalgic Tour of Hanoi with lunch
Hanoi

The backstreet alleys were so incredible, the life that takes place behind the main streets is amazing. Our visit with a Vietnamese family is now the highlight of the whole trip; the food they made for us was so delicious, and this visit will not be forgotten.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap

Great experience, very memorable and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Private Elephant Rendezvouse & Bamboo Rafting in Mae Tang
Chiang Mai

One of the most memorable experiences, the interaction with the elephants is nicely planned and very engaging, not too much and not too little. The facility is so impressive and lunch was wonderful. The property is very well designed and maintained, loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Apsara Dinner Show
Apsara Dinner Show
Siem Reap

Beautiful show, would recommend for sure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phi Phi Islands With Sunset By Luxury Longtail Boat
Phuket

The islands were so beautiful and the Phi Phi island town was very cute.

Quality of Experience
Food
Really loved the packed lunch, it was very good.
Guides, Drivers and Staff
Transport
We did have some boat problems, but they were quick to find a solution and made us feel comfortable.
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

Perfect comfortable hike, waterfalls were incredible, so unexpected, better than Hawaii, and the lunch spot was the best, loved that we hiked to lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Still talking about the massage chairs in our van.
Charming Night And Night Street Food Tasting
Charming Night And Night Street Food Tasting
Chiang Mai

Very nice evening, great food, loved the Chiang Mai red truck and the temple visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-day (8hrs) Van & Guide at Disposal
Bangkok

Thank you to our guide Nana for joining us and adding to the our experience with family.

Quality of Experience
Guides, Drivers and Staff
Transport
Manohra Dinner Cruise
Manohra Dinner Cruise
Bangkok

Beautiful boat and great food, loved the experience and the welcome before the cruise was nice too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day (4hrs) Van & Guide at Disposal
Bangkok

Thank you for making this impromptu day so fun for everyone, even with some of us just arriving from the US, you had the perfect day planned.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 18, 2026
Hi Gina,
Wow… thank you so much for taking the time to share such a thoughtful and detailed review - it truly means a lot to me ❤️
I have to say, working with you was an absolute pleasure. I’m so happy to hear that the balance of experiences from meaningful cultural moments to relaxing luxury time felt just right and not rushed.
Again, your kind words about the guides made me smile so much! Nana, Sunny, Rith, and Bach will be thrilled to hear this - they all genuinely love what they do, and...
Read more

Hi Gina,
Wow… thank you so much for taking the time to share such a thoughtful and detailed review - it truly means a lot to me ❤️
I have to say, working with you was an absolute pleasure. I’m so happy to hear that the balance of experiences from meaningful cultural moments to relaxing luxury time felt just right and not rushed.
Again, your kind words about the guides made me smile so much! Nana, Sunny, Rith, and Bach will be thrilled to hear this - they all genuinely love what they do, and it shows in the way they connect with travelers. And I love that Nana could be part of such a personal day with your family - those are the moments that make a trip truly special.
It’s also wonderful to hear that the cruise around Bai Tu Long Bay and your visit with the local Vietnamese family stood out - those authentic, heartfelt experiences are exactly what we hope will stay with you long after the trip ends.
Thank you again for all. And I’m holding you to that - this won’t be your last trip with us 😊 I’ll be right here whenever you’re ready to revisit us in the future!
Warmest wishes from the land of smiles!
Hoa & Exotic Voyages Team

Phuket , Ha Noi and Ninh Binh tours
Thailand | Feb 27 - Mar 13, 2026

Janet
Janet S.
Plover, WI | Reviewed on Mar 14, 2026

The food tour of Ha Noi with Mr. Chu was excellent, as were the city tour with Mr. Chris, and our birding and wildlife tours with Mr. Bay. When we had concerns, Kien was responsive and addressed them, even refunding a couple tour fees that didn’t meet our expectations for a toddler. We were a bit disappointed that our itinerary wasn’t updated when we went to the hotel in Ha Noi, which was not the hotel on our itinerary. We had expected a different hotel in both Ha Noi and Ninh Binh. Even though the upgrades we got were fine, it wasn’t what we had been led to expect.

Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Mar 16, 2026
Dear Janet, Thank you for your honest feedback. I am delighted to hear that you enjoyed the expertise of Mr. Chu, Mr. Chris, and Mr. Bay, and that I was able to assist with your family's needs during the trip. However, I want to sincerely apologize for the hotel discrepancies in Hanoi and Ninh Binh. I completely agree that changing plans without notice is unacceptable. Even with suitable upgrades, the lack of communication created a gap between your expectations and reality, and for that, I... Read more

Dear Janet,

Thank you for your honest feedback. I am delighted to hear that you enjoyed the expertise of Mr. Chu, Mr. Chris, and Mr. Bay, and that I was able to assist with your family's needs during the trip.

However, I want to sincerely apologize for the hotel discrepancies in Hanoi and Ninh Binh. I completely agree that changing plans without notice is unacceptable. Even with suitable upgrades, the lack of communication created a gap between your expectations and reality, and for that, I am truly sorry.

I have taken this as a serious lesson for my own workflow to ensure that every detail is perfectly aligned for my future guests. We truly appreciate your patience and your kindness in traveling with us.

I hope the wonderful memories of the wildlife and culture in Vietnam remain the highlights of your journey.

Warmly,
Kien

A wonderful trip with terrific guides and perfect planning
Thailand | Feb 21 - Feb 28, 2026

Leslie
Leslie S.
East Hampton, NY | Reviewed on Mar 09, 2026
We had a wonderful trip, and loved every minute. Thank you KimKim Team and especially Sandi for making our trip truly exciting and memorable. Everything worked smoothly, without one worry or issue. Planning with Sandi was really fun. She was extremely patient with my questions and changes. She listened to our concerns and planned accordingly. She was communicative throughout the planning and also while we were in Thailand. I couldn't have asked for a better trip planner. I would recommend... Read more

We had a wonderful trip, and loved every minute. Thank you KimKim Team and especially Sandi for making our trip truly exciting and memorable. Everything worked smoothly, without one worry or issue. Planning with Sandi was really fun. She was extremely patient with my questions and changes. She listened to our concerns and planned accordingly. She was communicative throughout the planning and also while we were in Thailand. I couldn't have asked for a better trip planner. I would recommend Sandi highly to anyone!

We had fantastic tour guides. It was not possible to get one tour guide for all days in each location, so we had a different guide each day. And that proved to be fantastic! Each guide was different, and each offered terrific insights and details about everything we were seeing and experiencing. Special side trips and tastes in the markets were included!

Our guides in Bangkok, Leena and, sadly, please forgive me, I am forgetting the name of the lovely and fun guide we had on the second day, were amazing. Loved the Temples, the Palace, the Jim Thompson Museum, and on day two, the Railway Market and the Floating market were great, the guide full of personal and descriptive details, and the trip to the coconut farm much fun. We loved our visit to Chinatown and lunch with our guide in a very local and delicious restaurant.

Then in Chiang Mai, we had the guides Q and Faan, both of whom were amazing. SO much fun! Loved the first day Tuk Tuk tour of the Temples and the markets. Q showed us a very local food market in the morning, and told us a lot about the habits of the people, which was so memorable. The Khaos Soi lunch, the mango and sticky rice delicious, and being blessed by a Buddhist Monk was unforgettable. The next day trip to Lamphun with Faan was also fantastic. Blessed again by another Monk and saw exquisite temples. Very worth the day trip out of the city. Rich with history and beauty.

Finally, the trip to the ethical elephant preserve was a highlight. The guide we had there was so much fun and we learned so much, and enjoyed every minute. Wow, what an experience.

I can't say enough about the tour. From the planning with Sandi, to the logistics--communications from the local coordinator each day before to confirm the details of the next day, perfect pickups and no waiting-- to the really intelligent and interesting guides. I will recommend KimKim to anyone, and plan to use them for our next trip, wherever that may be!

Activity Reviews
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai
Day Trip to a Hidden Gem of Chaing Mai, Lamphun
Day Trip to a Hidden Gem of Chaing Mai, Lamphun
Chiang Mai
Half day City Temple tour by Tuk Tuk with Khao Soi Lunch
Half day City Temple tour by Tuk Tuk with Khao Soi Lunch
Chiang Mai
Visit Jing Jai Market and Chiang Mai Night Bazaar
Visit Jing Jai Market and Chiang Mai Night Bazaar
Chiang Mai
Chinatown visit
Chinatown visit
Bangkok
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Bangkok by local transfers and temple visit
Bangkok by local transfers and temple visit
Bangkok
Local specialist: Sandi Luvis
Sandi
Sandi Luvis
Local specialist in Thailand | Replied on Mar 10, 2026

Hi Leslie,
Thank you so much for your wonderful, heartfelt feedback and the beautiful photos!

We're truly happy you had such an amazing time in Thailand. It's so special to hear how much joy the guides and those little local touches brought like the vibrant markets, Chinatown, Khao Soi, and all the other highlights.

Thank you for the kind words about me and Kimkim. It means a lot. I hope we can plan your next adventure together soon!

Warmest regards,
Sandi
P.S. The lovely guide from your second day in Bangkok is Ms. Tiffin:)

We loved our trip to Thailand. Elena did a ph...
Thailand | Feb 27 - Mar 7, 2026

Amber
Amber R.
Dallas, TX | Reviewed on Mar 08, 2026
We loved our trip to Thailand. Elena did a phenomenal job planning the entire thing and tailoring it to our desires. It was an incredibly memorable experience with phenomenal guides ("O" and Mark). Everything was very well thought out and the travel was seamless. Read more

We loved our trip to Thailand. Elena did a phenomenal job planning the entire thing and tailoring it to our desires. It was an incredibly memorable experience with phenomenal guides ("O" and Mark). Everything was very well thought out and the travel was seamless.

Hotel Reviews
Varana Krabi Hotel

Wellness Focused Hotel with great amenities. We worked out in the gym each morning, had a yummy breakfast on the veranda and then headed to the pool or beach. My husband did the paddle board fitness class and I got a massage on the beach. 10/10

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Riverside Bangkok Resort

Wonderful Hotel. The free boat up and down the river was an awesome addition. Centrally located with a great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Khao Ngon Nak: Naka Peak, Natural Trail - Dragon Crest Mountain private tour
Khao Ngon Nak: Naka Peak, Natural Trail - Dragon Crest Mountain private tour
Krabi

Plau did a great job on this tour. We were able to go up the trail at a quick pace and were happy she was leading the way and going at our pace.

Quality of Experience
Guides, Drivers and Staff
Four Islands Sunset & Night Snorkeling by Speedboat Join-in Activity
Four Islands Sunset & Night Snorkeling by Speedboat Join-in Activity
Krabi

Such a great day in the sun! We were able to snorkle both during the day and at night. The beaches were pristine and the water is warm. I typically get seasick, but didn't at all on this tour and the guides had medicine in case. At the end of the tour we saw the most incredible group of bats leaving a cave (I mean thousands) and then snorkled in the dark with bioluminescent plankton. Unforgettable!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Secret Bar Vibes Bangkok
Secret Bar Vibes Bangkok
Bangkok

Mark was great and we went to the most amazing bars! We went to a few different bars after and they were amazing. The bars Mark picked out were so fun, funky, and had delicious drinks (I even got mocktails and they were so yummy)

Quality of Experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

We got so full on this tour! We had a blast trying out the different street foods and seeing the bustling night life.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

This was such a cool and authentic day. O, our guide, showed us local food and we tasted the most amazing Thai snacks at the market. The boat ride was relaxing and allowed us to see local thai culture up close.

Quality of Experience
Food
Authentic, Local, Fresh
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Great Tour on our first day. The guide "O" was super informative and gave us a lot of information about the temples.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Mar 10, 2026
Hi Amber, Thank you so much for taking the time to share such a thoughtful review. I truly appreciate your kind words, and it means a lot to hear that you loved your trip to Thailand and that the experience felt seamless and memorable for you. I’m especially grateful that you highlighted the tours and hotels as well - our team puts a great deal of care into selecting experiences that truly match each traveler’s interests, so hearing that it resonated with you is incredibly rewarding. I... Read more

Hi Amber,

Thank you so much for taking the time to share such a thoughtful review. I truly appreciate your kind words, and it means a lot to hear that you loved your trip to Thailand and that the experience felt seamless and memorable for you.

I’m especially grateful that you highlighted the tours and hotels as well - our team puts a great deal of care into selecting experiences that truly match each traveler’s interests, so hearing that it resonated with you is incredibly rewarding.

I will absolutely pass along your lovely feedback to Mark and O. I know they will be delighted to hear that they helped make your journey so special.

It was truly a pleasure planning this trip with you, and I hope Thailand holds many wonderful memories for you and your family for years to come. If your travels ever bring you back to Asia, I would be delighted to help you plan another adventure 🥰

Warmest regards,
Elena

Bella was amazing and super helpful! I defini...
Thailand | Dec 23 - Dec 28, 2025

B
Ben T.
Danville, CA | Reviewed on Mar 07, 2026

Bella was amazing and super helpful! I definitely recommend her for any travel needs you may have.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 09, 2026

Dear Ben

Thank you so much for your kind words!

I’m really happy to hear that your had a great experience. It was a pleasure assisting you with your family trip. Wishing you many more wonderful travels ahead, and I would be delighted to help you again anytime in the future.

Warm regards from Thailand!
Bella

We loved our experience!
Thailand | Feb 14 - Feb 25, 2026

Aya
Aya I.
Newark, NJ | Reviewed on Mar 06, 2026

Hoa was very good with communicating and adjusting our trip based on our interests. My husband and I both agree this is the best vacation either of us have ever been on and much of it is thanks to Hoa. I do love planning trips, but for our honeymoon I wanted to be able to just relax and not worry about logistics. We highly recommend using kimkim!

Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 16, 2026

Hi Aya and Sinc,
Thank you so much for your kind words. I’m truly happy to hear that this was the best vacation for both of you - it means a lot to me! I’m glad I could help make your honeymoon relaxing and seamless so you could enjoy the journey together.
Wishing you both a lifetime of happiness and many more amazing adventures ahead💛
From the land of smiles with love,
Hoa & Exotic Voyages Team

Very Well Planned Out. Great Experience
Thailand | Feb 16 - Feb 28, 2026

A
Aaron H.
Seattle, WA | Reviewed on Mar 04, 2026
We had a fantastic experience working with Hoa. She was very receptive to any changes we wanted to make and responded extremely quickly. She helped out with a few extra recommendations that were very appreciated and led to wonderful experiences. The bike tour in Bangkok was one of our favorite excursions. It allowed for such a unique view of the city that we would not have been able to get otherwise. We really liked our tour guide that took us on the Ayutthaya tour. She was very... Read more

We had a fantastic experience working with Hoa. She was very receptive to any changes we wanted to make and responded extremely quickly. She helped out with a few extra recommendations that were very appreciated and led to wonderful experiences.

The bike tour in Bangkok was one of our favorite excursions. It allowed for such a unique view of the city that we would not have been able to get otherwise.

We really liked our tour guide that took us on the Ayutthaya tour. She was very knowledgeable and engaging the whole time.

We also really enjoyed the Doi Inthanon National Park tour as it had a good mix of historical sites as well as interacting with nature.

The Lanna Lifestyle and Cooking experience was one of our favorites. The history was really interesting and we loved cooking the delicious meals.

The Cheow Lan Lake tour was beautiful and we were happy we did it, but it seemed a little less organized than the other excursions we had been on. Had a lot more “dead time” where we were sitting around not doing much.

We absolutely loved the Koch Tao & Koch Nangyuan snorkeling trip. The company seemed very well run and the excursion was gorgeous. The snorkeling was so much fun.

All the hotel selections were wonderful. We really appreciated the last hotel, the Culture, as it seemed to be the nicest one and was the hotel room we spent the most time in. Incredible view as well.

The transportation was seamless and made it so easy for us to travel. Very well thought out.

We thought that the trip structure that Hoa put together worked very well with the front end having more excursions and the back end being less filled and allowing for more time to relax.

Hotel Review
The Culture Samui
Ko Samui

This was our favorite hotel of our whole trip. It was beautiful, clean, and great service. Great views. Nice pool. Delicious breakfasts.

Authenticity & Character
Loved the style, cleanliness, and vibe.
Location
Right on the beach and not far from temples or shops.
Staff
All the front desk people were very helpful.
Cleanliness & Comfort
Everything was clean.
Activity Review
Historic Bangkok Bike Tour (Joining Excursion)
Historic Bangkok Bike Tour (Joining Excursion)
Bangkok

We loved this trip. It was such a unique way to see the city and see parts we never would have seen otherwise.

Quality of Experience
Unique perspective of the city. Riding the bike was actually cooling and not hot.
Guides, Drivers and Staff
He was nice and knowledgeable.
Transport
The bikes were in great working order.
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 22, 2026

Hi Aaron and Meghan,
Thank you so much for your kind words and thoughtful review. I’m so glad to hear that you enjoyed the activities throughout the trip. I truly appreciate your feedback about Cheow Lan Lake as well - I’ll be sure to share it with our team.
It was a pleasure helping you plan this special honeymoon. Wishing you both a lifetime of happiness, love, and many wonderful adventures together 💛
Warmest wishes,
Hoa

Amazing trip to Thailand!
Thailand | Feb 9 - Feb 25, 2026

Shannon
Shannon S.
Canada | Reviewed on Feb 26, 2026
Overall the experience was wonderful. There were a few times we wished we would have been better prepared for (bring hat, this will be a long walk, bug spray etc as we are unfamiliar with what to expect at some of the attractions). Additionally when booking the excursions we were unaware of how long a day some of them ended up making and in the heat it was a lot for us Canadians who came from a very cold climate. Maybe suggestions to break up some of them would have been better in the end.... Read more

Overall the experience was wonderful. There were a few times we wished we would have been better prepared for (bring hat, this will be a long walk, bug spray etc as we are unfamiliar with what to expect at some of the attractions). Additionally when booking the excursions we were unaware of how long a day some of them ended up making and in the heat it was a lot for us Canadians who came from a very cold climate. Maybe suggestions to break up some of them would have been better in the end.

Our guide Pom in Bangkok was good. Very fast paced likely due to all the activities that were planned in one day made it so we didn't have much slow time. The van he was assigned left a lot to be desired as the AC was sketchy at times and very rattly. The driver himself was great though. Pom had good energy and was very informative.

Our guide in hua hin was fantastic and she made sure we were comfortable all the way to Kuri Buri to see elephants.

Pookie is Chiang Mai was hands down the best guide we could have asked for. She was soooo informative, had made incredible connections in the area that allowed for some "behind the scenes" access. You can tell she truly cares for her clients and wants us to have a great time. (Even though the hike to Doi Inthanon was more than we bargained for! Hahaha she kept us motivated the entire time"

The hotel options were decent. Would have liked a different area in Bangkok and the room we were assigned was incredible in need of repair but others in the building looked really nice.

The transfer to the airport in Ko Samui also needed to be a hour earlier as that airport was chaos and we barely made our flight with the 2 hour arrival time.

All in all this is a trip we will never forget and are so grateful for Elena and kimkim for curating a great trip for us. We will recommend kimkim and use them in our future travels.

Thank you!

Hotel Reviews
The Culture Samui
Ko Samui
Authenticity & Character
Location
It was decent - close to a 7-11, a few restaurants and pharmacies however quite a distance from Fishermen's village. Getting a grab or taxi was a bit pricey. There is a bunch of construction in front of hotel that has apparently started a long time ago.
Staff
At check in they were really nice and seemed to think of everything we may need for our stay. Had asked us then if we wanted a breakfast box to go on the morning of our departure. We said yes but turns out she didn't order it as promised so we left hotel without breakfast.
Cleanliness & Comfort
Aksara Heritage
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rock Hua Hin Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms were incredibly humid. Not sure if anything can be done to change this considering the property is on the beach but it did make for uncomfortable wet feeling in the bed and on the clothes hanging in the room. BUT the location and other amenities made up for it!
Mode Sathorn Hotel Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room we stayed in was questionable in its cleanliness. Stained carpets, smeared stains on the tile, mold in the bathroom. I saw other rooms in the building that looked to have been modernized but not the one we were at. We have paid for an early check in and apparently this was the only room ready so we were stuck with it or we had to wait.
Activity Review
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

The name of this excursion is not representative of what it is. The name says it's a walk but this is a legit hike. We were not properly prepared for what we were doing and therefore didn't have appropriate footwear. There is a lot of downhill walking as well so if someone in the group has any mobility issues - be prepared. The guide was great though and ensured we went slow and took many breaks. She also scores us some really good fresh strawberries and stopped at a coffee plantation to try some local coffee! We were pretty sore the next day but were in the land of inexpensive massages so were able to get some relief!

Quality of Experience
Upfront understanding of the activity
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Mar 05, 2026
Hi Shannon, Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot 💗 I am so happy to hear that overall the experience was wonderful and that this is a trip you will never forget. Your kind words about Pom, your Hua Hin guide, and especially Pookie absolutely made my day. I will be sure to pass along your praise to them, they will be so touched. At the same time, I genuinely appreciate your honest feedback regarding the pacing of some... Read more

Hi Shannon,

Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot 💗

I am so happy to hear that overall the experience was wonderful and that this is a trip you will never forget. Your kind words about Pom, your Hua Hin guide, and especially Pookie absolutely made my day. I will be sure to pass along your praise to them, they will be so touched.

At the same time, I genuinely appreciate your honest feedback regarding the pacing of some excursions, the preparation details, the vehicle in Bangkok, the airport transfer timing in Koh Samui, and each of the hotel experiences including Mode Sathorn Hotel, The Rock Hua Hin Beachfront Spa Resort, and The Culture Samui. I have carefully noted every point you mentioned, from room conditions to humidity, location logistics, breakfast arrangements, and clearer expectations for the hike at Doi Inthanon National Park. This kind of detailed feedback is incredibly valuable and helps us refine future experiences even further.

Thank you again for your and everyone else's trust, graciousness, and recommendation. It was truly a pleasure curating this journey for you, and I would be absolutely delighted to assist with your future travels.

Warmest thanks,
Elena

Fabulous Trip of Southeast Asia!!!
Thailand | Jan 29 - Feb 17, 2026

Dana
Dana F.
Ashburn, VA | Reviewed on Feb 23, 2026
My husband & I just returned from an AMAZING 3 week trip to Thailand, Cambodia and Vietnam. Truly, the trip of a lifetime! Our local specialist , Tina, left the company literally weeks before our trip and I was concerned about the impact it would have on our experience. There was nothing to worry about! Bella, picked up the ball and was there to help us every step of the way. Drivers and guides met us as scheduled. We had 5 flights within our trip and 7 different hotels. There were... Read more

My husband & I just returned from an AMAZING 3 week trip to Thailand, Cambodia and Vietnam. Truly, the trip of a lifetime! Our local specialist , Tina, left the company literally weeks before our trip and I was concerned about the impact it would have on our experience. There was nothing to worry about! Bella, picked up the ball and was there to help us every step of the way. Drivers and guides met us as scheduled. We had 5 flights within our trip and 7 different hotels. There were lots of moving parts and KimKim did an incredible job! We felt safe and well taken care of. We saw beautiful temples, visited busy markets, ate delicious food, sea kayaked, and went on multiple boat trips including a mini cruise. It was a very comprehensive trip. The only challenge we encountered was a couple of times the room description/pictures did not match what we received. Also, I would say the floating village in Cambodia is not worth visiting. Our guide said that things have changed a lot there since COVID. If you have an opportunity to visit this part of the world, please do. You will not be disappointed!

Hotel Reviews
The Park Nine Suvarnabhumi
Bangkok

Great hotel near the airport! Beautiful hotel lobby and pool. Delicious on site restaurant.

Authenticity & Character
Clean, comfortable , good sized rooms. GREAT pool!
Location
Close to the airport!
Staff
Cleanliness & Comfort
Athena Cruise
Ha Long Bay

Wonderful way to experience Ha Long Bay! Ha, the general manager, is doing a fabulous job running this cruise experience. He has a warm demeanor and is engaging with both the guests and the staff. Unfortunately, our first room we stayed in did not look like the pictures of the room we had booked. It was incredibly disappointing and uncomfortable. Ha was able to move us to a suite for our second night which changed our whole experience. If this had not happened, I would have been very disappointed. It was a game changer. The common spaces on the boat - the dining room and the top deck - were very nice and comfortable. LOVED the cooking class on how to make spring rolls. So fun! Food was plentiful and tasty. Breakfast leaned more towards serving an Asian palate than an American one. I just can't eat soup for breakfast! But, if you asked for something different they were quick to make whatever you requested. I am happy we did the 2 night experience - especially once we got a nice room! - but also, we had the opportunity for the day trip on the Sunshine boat to kayak and explore. The lunch on that boat was INCREDIBLE! The best meal we had on Ha Long Bay and the tour guide was terrific! I am really glad we had this opportunity to explore this beautiful part of Vietnam. The only sad piece was all of the plastic trash in the water. Truly shocking!

Authenticity & Character
The room I booked was NOT the room I was initially placed in. Had I not been moved the second night, this would not have been a good experience. The pictures I was sent and the information about the room I booked was incorrect!
Location
Staff
Ha was terrific
Cleanliness & Comfort
Be ware of the rooms on the bottom of the boat. The mattress is a killer!
GRAND HOTEL du LAC Hanoi

Wonderful hotel in Hanoi! VERY welcoming staff, especially Quan Hong! He was like a ray of sunshine every time we saw him. So warm and friendly. Our first room (while clean and bright) was very small and he kindly found us a little larger room when we returned. The breakfast was very delicious and our waitress always had a big smile - I am sorry I don't remember her name - and was warm and welcoming. Great location. While walking in Hanoi is a challenge, this hotel is accessible to both the old quarter and the lake!

Cleanliness & Comfort
Very clean, great bed, sound proof!! Rooms are a bit small.
Amatak Boutique Hotel

Comfortable little hotel outside crazy Siem Reap! Room was simple, very clean, with a comfortable bed. Customer service was top notch. Breakfast was basic.

Authenticity & Character
Location
Away from the craziness of the town but, easy to catch a tuk tuk into the city!
Staff
They went out of their way to welcome us. Had a personalized message - laid out in flowers - on our bed when we arrived!
Cleanliness & Comfort
The Shore at Katathani Resort, Adult Only

This is the nicest hotel room we have ever had!!! Truly exceptional. Big beautiful bed in an enormous bedroom with sliding glass doors to our private pool and patio. Gorgeous bathroom with claw foot free standing tub and enormous shower. Wonderful bath products and fabulous slippers. The common areas were very nice too. Beautiful outdoor pool that over looks the beach. But be aware that there are no beach chairs at this hotel. Beach chairs are available from a public offering. Gorgeous sun sets each day!! Delicious breakfast. And "buggy" rides available from your room to anywhere you need to go on the property. This hotel is set vertically up a major hillside. So not very walkable.

Authenticity & Character
While my room was WONDERFUL the information about the room (and what I thought I had booked) said expansive ocean view. That is NOT the room I got. There was NO sea view and I remember specifically asking to have the sea view. While it was a shock and a disappointment, the room itself remained top notch.
Location
Very quiet end of Phuket with beautiful sunsets!!! BUT it takes 2 hours to get there from the airport because of traffic.
Staff
Buggy drivers were so friendly!
Cleanliness & Comfort
GORGEOUS room and bathroom!! AMAZING bed.
Phra Singh Village
Chiang Mai

Really nice boutique style hotel located in the old city. The rooms are very comfortable and spacious. Great bed! The hotel offers free 10 minute massages everyday and a local activity - ie flower arranging - which is a nice experience. The breakfast offering was pleasant , just not exceptional. LOVE the spa which is located just around the corner. AMAZING place!!!

Authenticity & Character
Very pleasant and comfortable place. Pretty courtyard.
Location
Right in the old town so you can walk to restaurants. Also, there a great laundry spot (around the corner)where you can drop off your laundry (very affordable) and they will deliver it back to the hotel when it is done. Finally, GRAB cars are very easy to get and therefore you can go anywhere you need to in the city!
Staff
Cleanliness & Comfort
Great bed!
Anantara Riverside Bangkok Resort
Bangkok

Beautiful hotel in a wonderful location! The overall tone of the Anantara Riverside is very peaceful. It is a large size property with buildings only about 6 stories high - So doesn't feel like an urban hotel but, you are in the city - and has a gorgeous pool. Their sister property is right behind the hotel and is 27 stories high with a wonderful rooftop bar/restaurant (SEEN) that is a great way to get an aerial view of the city. The hotel boat shuttles are so nice (and included) and are a great way to experience life on the river and they provide transportation to ICONSIAM and the boat ferry station. The customer service at the hotel is top notch. EVERYONE from the bellman, concierge, housekeeping, and people in the restaurants was warm and attentive. We did have a little challenge when we first arrived and the manager, Hana, was quick to help us resolve the issue and was so understanding. Her level of service was much appreciated. Also, they serve THE BEST breakfast in Thailand!! In addition, the evening show with dinner was delicious and entertaining. The rooms are incredibly comfortable and the bed is heavenly! Would definitely recommend this hotel!

Authenticity & Character
Lobby is beautiful. Landscaping and view of the water.
Location
Right on the river!
Staff
EVERYONE was so warm and kind. Hana was incredibly helpful and attentive when we had to deal with an issue at the hotel.
Cleanliness & Comfort
The bed was so comfortable! The hotel was very clean!
Activity Reviews
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 3)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 3)
Ha Long Bay
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 2)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 2)
Ha Long Bay

LOVED going out on the Sunshine boat! The food was exceptional and the guide was fantastic. Nice to get away from all the other boats and enjoy the beauty of the area. Our room was upgraded and the room was so much better!!!

Quality of Experience
The Sunshine boat
Food
Best meal - at lunch - we had on Ha Long Bay
Guides, Drivers and Staff
The main guide on the excursion was great!
Transport
Boat shuttles were good.
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Ha Long Bay

The Athena was NOT the level of boat we expected. We were placed in a room at the bottom of the boat with the worst mattress I have ever experienced and without a deluxe balcony. The pictures I was sent of this booking did not match what I got. I kept thinking I must be on the wrong boat. I wasn't . The food was okay. Not great. Ha Long Bay is beautiful, despite all of the plastic floating in the water. Shocking. But, visiting the caves was very interesting and seeing the oyster farm. Also, it was just nice to be out on the water and have a chance to relax. Find another cruise line.

Quality of Experience
The boat
Food
Breakfast needed more Western options.
Guides, Drivers and Staff
Staff was very nice and attentive
Transport
Hanoi City Tour with Food Tasting!
Hanoi City Tour with Food Tasting!
Vietnam

Learning about Ho Chi Minh was very interesting! Also, nice to get to drive around Hanoi. Busy city with some beautiful architecture. Really enjoyed walking around the lake at well. We did not do a food tour with this guide.

Quality of Experience
Guides, Drivers and Staff
Guide was very knowledgeable and communicated well. Driver was good too!
Transport
Exploring the floating villages of Cambodia
Exploring the floating villages of Cambodia
Siem Reap

This area was very depressing. While I understand that these are families of refugees, there was really nothing to see but clusters of homes floating on disgusting brown water. Do not go!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Famous Angkor Wat
Exploring the Famous Angkor Wat
Siem Reap

Absolutely fascinating to see these incredible Temples! A privilege to be there.

Quality of Experience
Guides, Drivers and Staff
Great guide
Transport
Welcome to Siem Reap!
Welcome to Siem Reap!
Cambodia

It was nice to have a guide meet us and give us some information about the area on our drive to the hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

GREAT experience! Well organized. Very clean boat. Food was delicious and plentiful. Guide was incredible. This is a great was to get on the water and see the islands.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai

Really enjoyed visiting The Elephant Sanctuary. Well organized and informative experience. Although, after speaking with other travelers who visited different Elephant sanctuaries. They were able to get closer to the elephants and touch them. I feel like maybe we didn't get the best elephant park.

Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai

I thought this was just okay. There wasn't much to see of the hill tribe. But, the white Temple was amazing! And a welcome relief from the heat.

Quality of Experience
Wonderful guide!
Guides, Drivers and Staff
Transport
Welcome and Temple Treasures of Chiang Mai
Welcome and Temple Treasures of Chiang Mai
Chiang Mai

Beautiful Temples and interesting city! I am so glad we went to this part of Thailand. Chiang Mai has a more rustic feel.

Quality of Experience
Guides, Drivers and Staff
Mui was a fantastic guide! Knowledgeable and communicated with us very well.
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

What an experience! The area is absolutely chaotic and it is wonderful to have a guide show you different foods to try.

Quality of Experience
Food
The idea of eating street food as an American is a bit daunting. It was great to have someone guide us through China Town. Especially for our first visit.
Guides, Drivers and Staff
Leo was very good in the food department!
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Interesting experience to get outside of Bangkok. Our guide did add a stop at a Coconut Farm which he added and was appreciated.

Quality of Experience
Guides, Drivers and Staff
Leo was better suited to this experience! He did a good job exposing us to different foods.
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok

The Temples in Bangkok are AMAZING! Didn't care for the Chatuchak market. It wasn't a nice quality market. Big and junky. Again our guide, while very nice, but not great. He did encourage us to try different foods on the street. Taste different fruits and treats. That was wonderful!!!

Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

Seeing Bangkok was exciting! Our drawback was our guide. Leo was very nice but, not very good at explaining Bangkok and Thailand as a country. We wanted to know and understand more about the culture and the history.

Quality of Experience
The guide
Guides, Drivers and Staff
Better Guide
Transport
Mr Bett was fantastic! Always ready for us. Very attentive with a clean air-conditioned car and water,
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 24, 2026
Dear Dana Thank you so much for taking the time to write such a detailed and thoughtful review. It truly means a lot to me. I still remember the time we keep in touch along your trip :-). I know the timing of Tina’s departure was unexpected, so I’m especially grateful for your trust in allowing me to step in and continue planning your journey. I’m so happy to hear that everything ran smoothly and that you felt well taken care of throughout your 3-week adventure. I also truly appreciate... Read more

Dear Dana

Thank you so much for taking the time to write such a detailed and thoughtful review. It truly means a lot to me. I still remember the time we keep in touch along your trip :-).

I know the timing of Tina’s departure was unexpected, so I’m especially grateful for your trust in allowing me to step in and continue planning your journey. I’m so happy to hear that everything ran smoothly and that you felt well taken care of throughout your 3-week adventure. I also truly appreciate your honest feedback and that kind of insight is very helpful, and I will definitely share it with our teams.

Thank you again for your trust and for sharing your experience. It was really a pleasure to be part of your trip, and I would be so happy to plan another adventure for you anytime.

Warmly,
Bella

Amazing trip to Bangkok and Phuket
Thailand | Feb 4 - Feb 14, 2026

J
JOHN E H.
Boston, MA | Reviewed on Feb 23, 2026
Our trip to Bangkok and Phuket was a wonderful introduction to Thailand, and the KimKim team did a great job accommodating our timelines and preferences, while ensuring that we hit the highlights in both of those places. The guides we had in both places were energetic, knowledgeable, and a pleasure to spend time with. We spent several days with Monica in Bangkok, and she not only showed us the sights, but made sure to introduce us to a wealth of great, local Thai food. In both Bangkok and... Read more

Our trip to Bangkok and Phuket was a wonderful introduction to Thailand, and the KimKim team did a great job accommodating our timelines and preferences, while ensuring that we hit the highlights in both of those places. The guides we had in both places were energetic, knowledgeable, and a pleasure to spend time with. We spent several days with Monica in Bangkok, and she not only showed us the sights, but made sure to introduce us to a wealth of great, local Thai food. In both Bangkok and Phuket we were always in good hands. Minah was very responsive as the overall coordinator of the trip, and followed up with us right back to the airport on the way out. This is our second KimKim trip, and we're big fans!

Activity Reviews
Bangkok: Ayutthaya’s Glorious Ruins & Bang Pa-In Summer Palace
Bangkok: Ayutthaya’s Glorious Ruins & Bang Pa-In Summer Palace
Bangkok

Another amazing day, highlighted by the summer palace. We also really enjoyed spending some time with some monks at one of the temples later in the day. Monica led us through another great day with great food.

Bangkok Spiritual Encounter
Bangkok Spiritual Encounter
Bangkok

Amazing and serene temples, and mind-blowing palace grounds make this a must-do excursion. We loved the food as much as the sights.

Quality of Experience
Food
Our driver was an absolute wizard with the van, in spite of the lack of parking and tight roads in Bangkok
Guides, Drivers and Staff
Local specialist: Minah Trinh
Minah
Minah Trinh
Local specialist in Bangkok | Replied on Feb 24, 2026
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your trip to Bangkok and Phuket was such a memorable introduction to Thailand. It’s great to know that the itinerary matched your timelines and preferences while still covering the highlights in both destinations.
Monica will be so happy to hear your kind words! She truly loves sharing not only the iconic sights but also the rich local food scene, so it means a lot that this stood out to you.
It truly means...
Read more

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that your trip to Bangkok and Phuket was such a memorable introduction to Thailand. It’s great to know that the itinerary matched your timelines and preferences while still covering the highlights in both destinations.
Monica will be so happy to hear your kind words! She truly loves sharing not only the iconic sights but also the rich local food scene, so it means a lot that this stood out to you.
It truly means a lot that this was your second KimKim trip and that you’re big fans! We would be honored to help you plan your next adventure whenever you’re ready
Minah

Kelly for Thailand is A+
Thailand | Feb 15 - Feb 21, 2026

Nicole
Nicole T.
Rancho San Diego, CA | Reviewed on Feb 22, 2026
Kelly was not only knowledgeable, but personable as well. We were in contact for months creating the perfect package for Thailand that would fit my budget and Kelly managed to put together every activity I wanted. Not only that, each activity was unique and special and tailored just for us. Kelly was readily available whenever I had a question or concern m, and if I needed to change something at the last minute, even while in Thailand, she made it happen. Her service went far and... Read more

Kelly was not only knowledgeable, but personable as well. We were in contact for months creating the perfect package for Thailand that would fit my budget and Kelly managed to put together every activity I wanted. Not only that, each activity was unique and special and tailored just for us.

Kelly was readily available whenever I had a question or concern m, and if I needed to change something at the last minute, even while in Thailand, she made it happen.

Her service went far and beyond. For example, I requested a ride to the airport, not only was our driver early, but he also came with an escort who helped us navigate our way through the airport and VAT, making sure we were checked in and at the right gate. That is A+ service.

I’ve used Kimkim 3 times now for my trips to Nepal, Thailand, and soon Vietnam/Cambodia. This is an excellent company and Kelly for Thailand was simply exceptional.

Hotel Review
BYD Lofts Boutique Hotel & Services Apartments
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning/Afernoon Visit to Elephant Jungle Sanctuary (Join-in) (No Riding)
Morning/Afernoon Visit to Elephant Jungle Sanctuary (Join-in) (No Riding)
Phuket

Bucket list activity and it’s humane. Make sure to only visit places like this that rescue and save this beautiful creature.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Tour with Rum Tasting in Phuket
Private City Tour with Rum Tasting in Phuket
Thailand

Loved the tastings and especially the cocktail class. Don’t need the oral tour. Staff is amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 01, 2026

Thank you so much for your incredibly kind and thoughtful review. It truly means the world to us.Your support and recognition encourage us to continue delivering exceptional experiences to every traveler.
We look forward to assisting you again on your future adventures and creating even more unforgettable journeys together.

Thoughtful and smooth execution of a complex trip
Thailand | Jan 14 - Feb 18, 2026

Ron
Ron S.
Lexington, MA | Reviewed on Feb 21, 2026
The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a five-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly. Our interactions with Lucy, our travel Specialist, were professional and steady throughout (via Whatsapp). Communication was... Read more

The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a five-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.

Our interactions with Lucy, our travel Specialist, were professional and steady throughout (via Whatsapp). Communication was clear, responses were timely, and it was evident she was actively monitoring the itinerary as we moved from place to place. When small issues arose — which is inevitable on a trip of this length — they were addressed promptly and constructively, without friction. That allowed us to focus on the experience rather than the logistics.

Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Just as important, they were easy to spend a full day with — something that becomes critical when you are traveling intensively. A few were truly outstanding, offering depth, context, and a natural ability to read the group. Others were solid and dependable, though somewhat more scripted. Still, the overall standard remained high.

Several guides also demonstrated flexibility when plans shifted slightly due to weather, timing, or our own preferences. That adaptability made the experience feel more personal and less rigid.

Hotel Reviews
Amara Bangkok

The Amara Bangkok is a solid 3.5-star stay overall. The room size worked well for two people with luggage — not always a given in this category. The layout was practical and thoughtfully arranged, and it didn’t feel cluttered after a long travel day. You could actually open suitcases without having to reshuffle the entire room each morning. The space felt efficient and comfortable. The staff were consistently cordial and pleasant. Easy to approach, helpful when needed, and never intrusive. Service felt steady and professional. Breakfast was a strong point. A generous spread with both Thai options and familiar Western choices, allowing for variety from one morning to the next. It was a reliable and enjoyable way to start the day. There were, however, a few surprising gaps. The gym was essentially a small room with a couple of machines — no comprehensive workout setup, not even a yoga mat. The rooftop pool, which looks impressive online, turned out to be relatively small and consistently crowded. The atmosphere felt more congested than relaxing. The bar pricing was also noticeably high, edging closer to gouging than hospitality. Overall, this is not a destination hotel, and it does not position itself as one. It functions well as a practical base: comfortable room, friendly staff, and a strong breakfast. The core offering is solid, though some of the amenities do not quite align with the expectations suggested by its presentation.

Authenticity & Character
Contemporary urban than local authenticity.
Location
Short Bolt ride or train to restaurants , malls , China town, etc.
Staff
cordial and pleasant. Easy to approach, helpful when needed
Cleanliness & Comfort
Very clean and well maintained
Panvaree Resort
Khao Sok

Reviewing Panvaree The Greenery is not simple, because the experience genuinely pulls you in different directions. Let me start with what truly stands out. The views – 6 out of 5. Absolutely breathtaking. Waking up to limestone cliffs rising out of emerald water feels almost unreal. The early morning mist drifting across Cheow Lan Lake, long-tail boats cutting quietly through the water, sunset light hitting the rock faces — it is spectacular. Few places deliver scenery at this level. This alone makes the journey worthwhile. The staff – 6 out of 5. Pleasant, accommodating, warm, and genuinely kind. From the moment you step onto the floating dock, you feel welcomed. There is sincerity in the way they interact. A special mention to the Valentine’s Day dinner — we were pleasantly surprised by a beautifully arranged spread, with thoughtful decorations that made the evening feel festive and personal. It was an unexpected touch and very well executed. The program – 5 out of 5. Well organized and thoughtfully structured. The boat tours and lake activities are enjoyable and showcase the natural beauty of the area. The only drawback: the kayaks. The paddles are unusually heavy, which limits how long you can comfortably explore. In a setting like this, better equipment would meaningfully improve the experience. The food – 4 out of 5. Nicely presented and generous in portion. Overall good, though at times slightly bland and a bit oily for my personal taste. That said, dining while floating in the middle of the lake adds a certain magic that elevates the meal beyond the plate itself. Now the challenging part. The accommodation – 2 out of 5. The rooms are small and tight (for a couple with their luggage) . The bathroom is fully wet-style. Wi-Fi is unstable and difficult to rely on — and there is no cellular coverage. Air conditioning does not operate between 7am and 1pm. I understand the logistical constraints of running a floating resort inside a national park, and that context matters. Still, expectations should be clearly aligned with reality before arrival. Overall verdict: If you come expecting luxury comfort, you may be disappointed. If you come for nature, scenery, a unique floating experience, and very attentive staff — you will absolutely be rewarded.

Authenticity & Character
authenticity — though not in a polished, design-forward way. This is not a stylized boutique concept created to look “local.” It is a simple floating resort anchored in the middle of Cheow Lan Lake.
Location
The views – absolutely breathtaking.
Staff
accommodating, warm, and genuinely kind.
Cleanliness & Comfort
The rooms are tight. Not super clean. The bathroom is fully wet-style. Air conditioning does not operate between 7am and 1pm.
The Tubkaak Krabi Boutique Resort
Krabi

We had a fantastic stay at The Tubkaak Krabi Boutique Resort in a pool-view room on the second floor. The room was thoughtfully designed, with enough space for two people and luggage without feeling tight. Everything was spotless, and we especially loved the outdoor shower — it added a relaxed, tropical feel that made the experience even more memorable. What made the stay even more special was the location. The resort sits toward the end of the road on Tubkaak Beach, away from the busier areas of Krabi. We truly appreciated that distance. It limited traffic, outside noise, and random foot traffic along the beach. The setting felt quiet, secluded, and calm — exactly what we were hoping for. It allowed the natural beauty of the beach and the sunsets to take center stage without distraction. The service is what truly elevates this property. The staff are exceptional — not just polite or efficient, but genuinely warm, attentive, and proud of what they do. There is an authenticity in their hospitality. From reception to the restaurant team, housekeeping, spa therapists, and beach staff, everyone contributed to making the stay seamless. You feel recognized. Small details are remembered. Assistance is offered naturally, without being intrusive. That level of care transforms a beautiful hotel into something personal. It makes you look forward to returning after a day out, knowing you will be welcomed with a smile and that everything is taken care of. The breakfasts and dinners were excellent in both quality and presentation. Morning yoga, paddle boarding, long beach walks, spa treatments, and cocktails at sunset directly on the beach created a perfect daily rhythm. The hotel feels intimate, calm, and refined, without being overly formal. A beautifully presented property with truly outstanding service. This is the kind of place you return to — not only for the setting, but for the people who make it special.

Authenticity & Character
It does not feel like a large international resort dropped onto a beach. The architecture incorporates traditional Thai design elements — warm wood tones, layered roofs, open-air spaces, and lush tropical landscaping that blends naturally into the surroundings. The scale of the property also adds to its charm. It feels intimate rather than expansive. Pathways wind through greenery, buildings are low-rise, and nothing overwhelms the natural setting. The design respects the beach rather than competing with it.
Location
A major plus is the location. The resort sits toward the end of the road on Tubkaak Beach, well away from the busier areas of Krabi. We genuinely appreciated that distance. It limited traffic, outside noise, and random foot traffic along the beach. The setting felt quiet, secluded, and calm — exactly what we were hoping for. It gave the entire stay a sense of privacy and exclusivity that is increasingly hard to find. The only downside of that same seclusion is accessibility. When we wanted to venture out to explore restaurants or bars outside the resort, it was not particularly convenient. Transportation is required, and there are no easy walkable alternatives nearby. For us, it was a trade-off worth making for the peace and beauty of the setting — but it is something future guests should be aware of.
Staff
There are honestly not enough praising words to describe the staff. They are not simply professional — they are genuinely gracious. Every interaction feels natural, never scripted. Smiles are real. Conversations are unhurried. There is a quiet attentiveness in the way they notice details, anticipate needs, and follow through without being asked twice. What stood out most was the consistency. It was not one exceptional individual; it was everyone. Reception, housekeeping, restaurant team, spa therapists, beach attendants — the standard never dipped. You feel welcomed, not processed. Cared for, not managed.
Cleanliness & Comfort
Super clean and VERY comfortable
De Chai The Colonial Hotel & Spa
Chiang Mai

Our room at the De Chai The Colonial Hotel & Spa had room for 2 travelers with their luggage, with a modern, simple design, with a somewhat limited (partially obscured) view. That said, it did not detract from the overall comfort. The space was well maintained, nicely laid out, and clean. The bed was comfortable, and housekeeping kept everything in good order throughout our stay. The location is a major advantage. It is an easy walk to the Old City, multiple restaurants, temples, and numerous massage spots. The night markets are about a 10–20 minute walk away, close enough to be convenient but far enough to avoid the noise and crowds late at night. Service was excellent. The staff were genuinely caring and attentive, and interactions felt warm rather than transactional. Breakfast was good with solid variety, though the coffee was on the weaker side. Overall, a well-located hotel in Chiang Mai offering clean, comfortable rooms and consistently strong service.

Authenticity & Character
The colonial-inspired architecture and design give it a distinct visual identity. The exterior façade, interior detailing, and overall atmosphere feel intentional and cohesive. It does not feel like a generic chain hotel. There is personality in the styling.
Location
easy walk to the Old City, restaurants, temples, and numerous massage spots.
Staff
Service was excellent. The staff were genuinely caring and attentive
Cleanliness & Comfort
Very clean and comfortable room with plenty of space for 2 travelers with their check in luggage
Le Bel Air Resort Luang Prabang
Luang Prabang

Le Bel Air Resort Luang Prabang has a distinct French colonial style, visible both in the buildings and in the room we stayed in. The design carries through nicely, and the room felt cohesive and well thought out. Having a large bathroom with a generous counter and two sinks was a real plus. There was ample space for two people traveling with check-in luggage. We also enjoyed the balcony, especially in the evenings and in the morning with tea—it added to the sense of calm. From a practical standpoint, everything worked well. Water pressure was consistently good, there was plenty of hot water, and the air conditioning worked perfectly—something you really appreciate in this climate. This is a great place to relax. With relatively few guests, the property feels quiet and peaceful, offering a nice level of privacy. The atmosphere is calm and beautiful, with lush greenery throughout. Each area feels intentionally arranged, and the poolside zone is especially pleasant. The swimming pool was clean and inviting. The hotel staff was welcoming and accommodating throughout our stay, which added to the overall comfort and ease. We also appreciated the in-room and hotel amenities, including the nicely sized pool with bar service. The shuttle service to and from downtown and the night market was very convenient and made getting around easy. The main shortcoming was breakfast buffet. The selection of Lao food was very limited, and on our last day there were none at all. The Western options were average and felt repetitive. The coffee was particularly disappointing—weak, diluted, and prepared in a basic drip style into a large pot. Overall, this was a relaxing and welcoming stay. With a stronger breakfast offering, this place could easily be a top-notch hotel.

Authenticity & Character
Le Bel Air Resort has a distinct French colonial style, visible both in the buildings and in the room we stayed in. The design carries through nicely, and the room felt cohesive and well thought out.
Location
It is a walkable distance from the old city (20-30 minutes). It offers an hourly shuttle to the old city as it is a bit on the outskirts of Luang Prabang
Staff
Friendly, provided support and advice and made restaurant reservations for us as well
Cleanliness & Comfort
Very clean and comfortable room and resort (Pool, dining room, etc)
Mintra Hotel
Vientiane

We did NOT stay and the Mintra Hotel but rather at the Salana Boutique Hotel (2 blocks away). The Salana Boutique Hotel is in a central, highly walkable location in Vientiane. Temples, restaurants, cafés, and key sights are all within easy reach, which made it simple to explore the city on foot without relying on transportation. The setting strikes a nice balance — convenient, yet not overly hectic. From the moment we arrived, the staff were welcoming and attentive. Check-in and check-out were smooth and efficient. Throughout our stay, the team was consistently helpful, offering advice and assisting with small requests without hesitation. That level of service makes a real difference when traveling between multiple destinations, where ease and reliability matter. Our room was a good size, with ample space for two people and luggage. The bed was comfortable, and the layout felt practical rather than cramped. The bathroom was also well proportioned, with a proper shower cubicle and good water pressure — always appreciated after a long day out exploring the city.

Authenticity & Character
Its a subtle, boutique way rather than a grand or historic one. The design incorporates Lao elements — warm wood tones, local artwork, woven textiles, and decorative details that reflect regional aesthetics.
Location
walkable location in Vientiane. Temples, restaurants, cafés, and key sights are all within easy reach,
Staff
The staff was helpful, offering advice and assisting with small requests without hesitation
Cleanliness & Comfort
Was not as clean when we checked in but it was corrected within 30 minutes . Comfortable and quiet room
MK Premier Boutique hotel
Hanoi

Our stay at MK Premier Boutique Hotel Hanoi was pleasant overall, with a few trade-offs worth noting. We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space m. Choose a room without a balcony On the positive side, the staff were genuinely welcoming and friendly throughout our stay—helpful without being overbearing. Breakfast was also a highlight, with many options and dishes prepared fresh, which made mornings easy and enjoyable. Overall, good service and an excellent breakfast, but if space matters, a quieter, non-balcony bigger room might be the better choice.

Authenticity & Character
It was a welcoming hotel with wonderful staff and great breakfast. I could not say that it had a special character
Location
The hotel was in the old city and we could walk to the park, attractions, bars and restaurants
Staff
the staff were helpful and thoughtful, took good care of us
Cleanliness & Comfort
Other than the fact that the rooms are slightly small, the neatness, good hygiene, clean toilets.
Activity Reviews
Bangkok City Tour Full Day (RA-S)
Bangkok City Tour Full Day (RA-S)
Bangkok

Our full day in Bangkok was intense, colorful, and ultimately very rewarding — a comprehensive introduction to the city’s historical and cultural heart. Overall, this tour captures Bangkok’s contrasts — royal grandeur, spiritual depth, urban intensity, and river life — all in a single, well-structured day. It is full, but it delivers a strong and memorable overview of Bangkok. We loved the massage at the Wat Pho, massage school

Quality of Experience
well-structured day
Guides, Drivers and Staff
Worawit was a very good guide — knowledgeable, professional, and easy to spend the day with. He provided context and explanations without overwhelming us with information. His style was balanced and respectful, allowing space to absorb each site rather than over-directing the experience. That tone made the day flow naturally and comfortably.
Transport
The car was there when we needed it to move between sites
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

This half-day excursion was an absolutely worth it. This was a well-paced and enjoyable half-day trip — iconic, photogenic, and uniquely Bangkok.

Quality of Experience
absolutely worth it.
Guides, Drivers and Staff
Worawit was a very good guide — knowledgeable, professional, and easy to spend the day with. He provided context and explanations without overwhelming us with information. His style was balanced and respectful, allowing space to absorb each site rather than over-directing the experience. That tone made the flow naturally and comfortably.
Transport
Our driver was professional and available when we need the car
Day 3 at Panvaree The Greenery
Day 3 at Panvaree The Greenery
Khao Sok National Park

he morning at the Panvaree The Greenery was pleasant and relaxed, a nice way to close the stay. The boat transfer back to Cheow Lan Pier was well organized and ran smoothly. This time, the transportation logistics worked much better. The driver met us directly at the boat dock, which made the transition seamless. We were then taken comfortably to the airport, with a short stop for lunch along the way. Overall, the return journey was efficient and well coordinated.

Quality of Experience
5 stars for the Panvaree The Greenery and 2 stars for the long wait at Surat Thani airport
Food
Lunch was less than desired .
Guides, Drivers and Staff
efficient.
Transport
Nice clean van
Day 2 at Panvaree The Greenery
Day 2 at Panvaree The Greenery
Khao Sok National Park

The activities organized by Panvaree The Greenery were well paced and thoughtfully structured. There was a good balance between guided excursions and free time, allowing us to enjoy the lake without feeling rushed or over-scheduled. The boat tours, swimming , and relaxed periods to kayak or simply sit and take in the scenery created a natural rhythm to the stay. Nothing felt forced. The timing worked well with the light, the weather, and the overall atmosphere of the lake. Overall, the program was very enjoyable and contributed significantly to what became an excellent and memorable experience.

Quality of Experience
As good as it gets
Food
The food was good overall, with generous portions and thoughtful presentation. Importantly, they made sure I had vegetarian/pescatarian options at every meal. The kitchen accommodated the request without hesitation, and the alternatives felt properly prepared rather than an afterthought. That attention made the dining experience more comfortable and enjoyable throughout the stay.
Guides, Drivers and Staff
Outstanding staff, caring and polite
Arrive at Panvaree The Greenery
Arrive at Panvaree The Greenery
Khao Sok National Park

The transfer experience was less smooth than expected. The driver/guide did not speak English, so we had to communicate through the staff at The Tubkaak Krabi Boutique Resort before departure. That made coordination more complicated than it needed to be. Upon arrival at the harbor, we were dropped off in the parking lot without guidance or assistance. In a busy, somewhat chaotic setting with multiple boats and operators, it would have been helpful to be escorted to the correct pier or at least clearly handed over to the next team. Instead, we were left to navigate the situation ourselves. Yet, once we were "found" by the Panvaree The Greenery staff it was a smooth wonderful experience.

Quality of Experience
The transportation to Panvaree The Greenery was unfortunately quite poor and disorganized, which created unnecessary stress at the start of the journey. However, once we arrived at Panvaree The Greenery, the experience completely changed. The setting is extraordinary, the staff welcoming and attentive, and the overall atmosphere unique and memorable. The natural beauty of Cheow Lan Lake and the warmth of the team quickly made us forget the difficult transfer. In short: the journey there needs improvement — but the destination itself was absolutely worth it.
Food
The food was good overall, with generous portions and thoughtful presentation. Importantly, they made sure I had vegetarian/pescatarian options at every meal. The kitchen accommodated the request without hesitation, and the alternatives felt properly prepared rather than an afterthought. That attention made the dining experience more comfortable and enjoyable throughout the stay.
Guides, Drivers and Staff
The transfer experience was less smooth than expected. The driver/guide did not speak English, so we had to communicate through the staff at The Tubkaak Krabi Boutique Resort before departure. That made coordination more complicated than it needed to be. Upon arrival at the harbor, we were dropped off in the parking lot without guidance or assistance. In a busy, somewhat chaotic setting with multiple boats and operators, it would have been helpful to be escorted to the correct pier or at least clearly handed over to the next team. Instead, we were left to navigate the situation ourselves. A bit more structured coordination and basic language alignment would significantly improve this part of the experience.
Transport
The transfer experience was less smooth than expected. The driver/guide did not speak English, so we had to communicate through the staff at The Tubkaak Krabi Boutique Resort before departure. That made coordination more complicated than it needed to be. Upon arrival at the harbor, we were dropped off in the parking lot without guidance or assistance. In a busy, somewhat chaotic setting with multiple boats and operators, it would have been helpful to be escorted to the correct pier or at least clearly handed over to the next team. Instead, we were left to navigate the situation ourselves. A bit more structured coordination and basic language alignment would significantly improve this part of the experience.
7 Islands - Bio-Luminescent Swimming
7 Islands - Bio-Luminescent Swimming
Krabi

Due to weather, our original sunset 7-island tour with the bioluminescent swim was changed at the last minute to a morning 4-island tour without the bio-luminescent component (we are still waiting on clarification regarding the refund). Unfortunately, this adjustment did not feel like a good use of our time. Our hotel offered a very similar 4-island experience directly from the beach in front of the property. Had we booked locally, we would have avoided roughly two hours of travel each way, as our transfer involved picking up and dropping off other passengers along the route. In total, close to four hours of the day were spent in transit. In addition, the group size — about 16 people — made the experience feel less personal and less intimate than we had expected. A smaller boat departing directly from the hotel would likely have created a more relaxed atmosphere and a smoother flow to the day. We understand that weather conditions require flexibility, but in this case the alternative offered did not match the value or experience of the original plan.

Quality of Experience
not a good utilization of our time, a s our hotel offered similar tour right outside the hotel which will have eliminated 2 hours of travel to and 2 hours from the activity (we picked up and dropped off othe rpasanger on the ride)
Food
It was boxed lunch.
Guides, Drivers and Staff
Staff was OK but needed to deal with other tours and passengers at the same time
Transport
Good van but 4 hours of wasted time
Krabi – Easy & Free
Krabi – Easy & Free
Krabi

The Tubkaak Krabi Boutique Resort was truly amazing and made our stay in Krabi both wonderful and memorable. From the setting on Tubkaak Beach to the thoughtful design and exceptional service, everything came together seamlessly. The atmosphere is calm and intimate, the property beautifully maintained, and the attention to detail evident throughout. We have only praise for this wonderful resort. It delivers not only comfort and beauty, but a feeling — of being cared for, of slowing down, of being exactly where you want to be. Highly recommended.

Quality of Experience
wonderful resort.
Food
Guides, Drivers and Staff
Transport
Chiang Mai City Safari - Wat Phra That Doi Suthep (S)
Chiang Mai City Safari - Wat Phra That Doi Suthep (S)
Chiang Mai

The Chiang Mai City Safari offers a well-paced and varied introduction to the city, combining local life, food, and major cultural landmarks in a single day. Overall, this tour works well as a structured overview of Chiang Mai. It blends transportation modes (tuk-tuk ride) , neighborhoods, food, and temples into a cohesive experience, offering both cultural context and local flavor.

Quality of Experience
Food
Guides, Drivers and Staff
Mr Chai was a fantastic guide. We wished we had him as our guide for the whole stay at CHiang Mai. He was informative, and personal and patient.
Transport
Full Day Trekking at Doi Inthanon (RA)
Full Day Trekking at Doi Inthanon (RA)
Chiang Mai

The jungle hike was fun. . The walk itself was scenic and peaceful. At the village, we sampled locally grown Arabica coffee prepared by the farmers — a simple but memorable moment. We then visited the Royal Twin Pagodas, beautifully maintained and set against sweeping views. The gardens are carefully designed, and the setting gives a sense of both reverence and national pride. Lunch at the Royal Highland Project was pleasant and well organized.

Quality of Experience
Could have been better if our guide allowed us to experience the jungle hike and a visit to the Karen community.
Food
Lunch was nice
Guides, Drivers and Staff
For reasons not entirely clear, our guide seemed somewhat rushed to head back, which limited flexibility and the possibility of extending or combining the 2 trails. With a bit more time, the day could have felt more relaxed and complete. Yet, Mr Pisut offer good recommendations for restaurants in Chiang Mai
Transport
Monk Chat in Wat Suan Dok Temple
Monk Chat in Wat Suan Dok Temple
Chiang Mai

The starting time of this anticipated activity was moved earlier (from 430 PM to 3 PM), while we were caught in a very long immigration line at Chiang Mai airport. As a result, we only arrived for the final 45 minutes of the Monk Chat That said, even those last 45 minutes were highly engaging. The discussion was open, thoughtful, and refreshingly direct. The monks answered questions candidly, offering insight into Buddhist practice, daily monastic life, and broader cultural perspectives. It felt authentic and unscripted. We genuinely wished we had been able to attend the full three hours. Even a short portion left us wanting more.

Quality of Experience
Could have been better coordinated and given the depth and openness of the exchange, it made us think that a one- or two-day meditation retreat could have been a meaningful addition to the trip
Guides, Drivers and Staff
Mr G Pisut wa sin a rush and we had to leave (for some reason) the Monk Chat 15 minutes bfor e the end and did not even offer a tour of the site.
Transport
Waited for us at the airport
 Saa paper making class – Living Land Experience
Saa paper making class – Living Land Experience
Luang Prabang

Both activities were unique and genuinely interesting. We learned a great deal about traditional paper making and paper art. Mrs. Ting introduced the history and vision behind preserving this craft, explaining not only the technique but also its cultural importance. The process itself was engaging — working with natural fibers and incorporating fresh flowers into the sheets gave a new appreciation for something that can appear decorative, yet carries real depth and heritage. In the afternoon, we continued to a community-based rice farm set in the countryside. There, we had the opportunity to experience aspects of a farmer’s daily routine — planting, working the fields, and understanding the rhythm of rice cultivation. It added perspective to something we often take for granted. The visit extended beyond rice. We explored small handicraft workshops, including bamboo weaving, blacksmithing, and sugarcane processing, each demonstrating skills passed down through generations. The tour concluded with a walk through the organic garden, where natural herbs and their uses in traditional medicine were explained. The day combined creativity, agriculture, and rural life — offering a grounded and authentic look at local traditions beyond the temples and city streets.

Quality of Experience
We enjoyed Luang Prabang and wished we had more time there
Guides, Drivers and Staff
Mr. Saylom was a very good and easy to work with as a guide
Transport
Vientiane Full Day Sightseeing - Visit Buddha Park
Vientiane Full Day Sightseeing - Visit Buddha Park
Vientiane

Our day in Vientiane offered a concise but meaningful introduction to Laos capital. the tour provided a well-structured overview of Vientiane’s spiritual and historical foundations, giving context to a capital that feels modest yet culturally significant. We also enjoyed the artistic interpretations of the Buddha Park

Quality of Experience
Guides, Drivers and Staff
Mr Chansamone was a good guide and provided good explanations
Transport
Alm Giving - Half-day Visit Luang Prabang City Tour
Alm Giving - Half-day Visit Luang Prabang City Tour
Luang Prabang

Participating in the early morning alms giving was a meaningful unique experience for us. THANKS. the visit to the Morning Market offers a completely different — and very real — side of Luang Prabang. And then the city tour provided helpful context and structure. Visiting temples such as Wat Xieng Thong, walking through historic streets, and learning about the blend of Lao and French colonial influence gave depth to a picturesque city. Together, the market and the temples provide balance — daily life and spiritual life, present and past — offering a fuller understanding of what makes Luang Prabang unique.

Quality of Experience
meaningful unique experience
Food
Guides, Drivers and Staff
Mr. Saylom was an Excellent guide -- provided useful info on Buddhism
Transport
Sunset Cruise Dinner
Sunset Cruise Dinner
Luang Prabang

We enjoyed the experience and the quality of the staff, food and atmosphere. A memorable event.

Quality of Experience
more luxurious than we expected — a genuinely pleasant surprise.
Food
Dinner was well presented and thoughtfully executed. This was not a tourist buffet; it felt curated and properly served, course by course. My vegetarian request was nicely honored without fuss, and the dishes felt intentional rather than improvised. The quality was solid throughout, and the service was attentive without being intrusive, matching the calm rhythm of the river.
Guides, Drivers and Staff
Transport
Brought us on time
Local specialist: Lucy Do

Truly memorable trip to Bangkok and Phuket, Thailand
Thailand | Jan 29 - Feb 5, 2026

Kellen
Kellen R.
Newark, NJ | Reviewed on Feb 20, 2026
Bimon set us up with a truly memorable trip to Thailand. Our guide through most of our adventure was Lina who was incredibly knowledgeable, kind, and thoughtful. She gets extra credit for knowing all of the best places to eat and when to go to where to maximize the experiences. We really appreciated how responsive Bimon was to our questions and any requests to tweak our itinerary in real time. Our group of six ranged in ages from 4-74 so it was no small task to get us comfortably to places... Read more

Bimon set us up with a truly memorable trip to Thailand. Our guide through most of our adventure was Lina who was incredibly knowledgeable, kind, and thoughtful. She gets extra credit for knowing all of the best places to eat and when to go to where to maximize the experiences. We really appreciated how responsive Bimon was to our questions and any requests to tweak our itinerary in real time. Our group of six ranged in ages from 4-74 so it was no small task to get us comfortably to places we could all enjoy and on schedule. Thanks so much!

Hotel Review
Century Park Hotel
Makkasan, Ratchathewi, Bangkok

Was very impressed with the family room that accommodated our family of four very comfortably. Food and service were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Khai Nok - Khai Nai ( Cat Island ) - Khai Nui by speed boat
Khai Nok - Khai Nai ( Cat Island ) - Khai Nui by speed boat
Phuket

Boating and snorkeling conditions were not ideal so it is difficult to rate. Even in ideal conditions, stopping at 3 islands might have been a bit unnecessary unless you enjoy speedboat rides.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Kokchangsafari Puhket
Kokchangsafari Puhket
Phuket

This was our kid's favorite and probably mine as well. The staff were so kind and interacting with the elephants was the best!

Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

I was the least sure about this one but so glad we went. The market was very cool to see and was actually a great place to pickup souvenirs.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok city tour with a food tasting at Chinatown!
Bangkok city tour with a food tasting at Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 05, 2026
Dear Kellen, Thank you so much for your kind review. I’m replying on behalf of my colleague Bimon, and it truly means a lot to us to read your lovely feedback. I’m very happy to hear that you had such a memorable trip in Thailand and that Lina helped make your journey special. She will be very glad to hear your kind words as well. Traveling with a group from ages 4 to 74 is definitely a wonderful adventure, and we’re so glad everything went smoothly and that everyone could enjoy the... Read more

Dear Kellen,

Thank you so much for your kind review. I’m replying on behalf of my colleague Bimon, and it truly means a lot to us to read your lovely feedback.

I’m very happy to hear that you had such a memorable trip in Thailand and that Lina helped make your journey special. She will be very glad to hear your kind words as well.

Traveling with a group from ages 4 to 74 is definitely a wonderful adventure, and we’re so glad everything went smoothly and that everyone could enjoy the experience together.

Thank you again for trusting us with your trip. It was a real pleasure organizing this journey for you, and we hope Thailand left you with many beautiful memories. We would be delighted to welcome you again in the future.

Warmest wishes from Thailand
Bella

I want to go back to Thailand
Thailand | Oct 25 - Nov 17, 2025

Kevin
Kevin M.
Ashburn, VA | Reviewed on Feb 19, 2026
We had a great 3 weeks in Thailand. Bangkok is worth visiting many times. Our guide for our 5 days in Bangkok, Keng, was truly outstanding. He was very knowledgeable, thorough and conscientious. Our guide in Sukhothai, who told us to call him Football, was also very considerate, knowledgeable and helpful, especially regarding the best photo shots. Loy Krathong and Yi Peng festivals were great experiences. Kimkim took very good care of us. The in-country contacts made sure we always had a... Read more

We had a great 3 weeks in Thailand. Bangkok is worth visiting many times. Our guide for our 5 days in Bangkok, Keng, was truly outstanding. He was very knowledgeable, thorough and conscientious. Our guide in Sukhothai, who told us to call him Football, was also very considerate, knowledgeable and helpful, especially regarding the best photo shots. Loy Krathong and Yi Peng festivals were great experiences. Kimkim took very good care of us. The in-country contacts made sure we always had a comfortable means of transportation. Kudos to Jook also for setting everything up for us.

Hotel Reviews
Legendha Sukhothai Hotel
Sukhothai

Lovely setting, but the beds were uncomfortable. It seemed to me that it was designed for people making a pilgrimage to Sukhothai. And that is perfectly fine. It’s a beautiful facility. The pool was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were hard
Chiang Mai Marriott Hotel
Chiang Mai

Probably my favorite hotel.

Staff
Royal Orchid Sheraton Hotel & Towers
Bangkok

Centrally located on the Chao Praya river and has its own ferry. Very comfortable, clean rooms and beds. Excellent service. The staff were superb, as was breakfast. Great views of the river from our room.

Authenticity & Character
The staff
Location
Close to almost everything
Staff
Too many to count
Cleanliness & Comfort
Everything
Activity Reviews
 Full Day Sightseeing in Sukhothai
Full Day Sightseeing in Sukhothai
Sukhothai

Our guide 'Football' in Sukhothai was fantastic! He shared so much knowledge about the history of Thailand's first civilization and even helped us find the best spots for photos. His storytelling and ability to bring history to life made the full day sightseeing tour in Sukhothai memorable.

Half Day Visit Elephant Nature Park
Half Day Visit Elephant Nature Park
Chiang Mai

We visited an elephant camp and my wife especially enjoyed it. It was great to see the elephants treated kindly without any tourists riding on them. It was a pleasant experience seeing the elephants in a respectful environment.

Local specialist: Jook Prapassorn
Jook
Jook Prapassorn
Local specialist in Thailand | Replied on Feb 20, 2026
Sawasdee ka Kevin and Catherine,
Thank you so much for your lovely review — it truly means a lot to all of us at Vio Travel and kimkim.
I’m so happy to hear you and Catherine had such a wonderful three weeks in Thailand! Bangkok really is a city worth visiting again and again, and I’m delighted that Keng and Football made your time in Bangkok and Sukhothai so memorable — especially with their knowledge and eye for the best photo spots.
How special to have experienced both Loy Krathong and Yi...
Read more

Sawasdee ka Kevin and Catherine,
Thank you so much for your lovely review — it truly means a lot to all of us at Vio Travel and kimkim.
I’m so happy to hear you and Catherine had such a wonderful three weeks in Thailand! Bangkok really is a city worth visiting again and again, and I’m delighted that Keng and Football made your time in Bangkok and Sukhothai so memorable — especially with their knowledge and eye for the best photo spots.
How special to have experienced both Loy Krathong and Yi Peng — truly magical festivals. I’m also glad everything ran smoothly behind the scenes so you could travel comfortably throughout.
It was my absolute pleasure to plan this journey for you, and I would be so happy to welcome you back to Thailand anytime.
Cheers, Jook

Demanding couple ends up very satisfied in Thailand
Thailand | Feb 3 - Feb 15, 2026

D
Diego U.
Ashburn, VA | Reviewed on Feb 18, 2026
We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone... Read more

We are not the easiest couple to work with, but Bimon always came through and adjusted to our needs. We had an amazing vacation that was seamless and fulfilling. High notes were Na Nirand hotel and the Sunset Cruise in Krabi. All the guides and drivers were very friendly. Our favorites were Bi and Lina in Bangkok. All the hotels had amazing services and customer service. I would only recommend a different hotel in Bangkok, because even when the hotel is very nice, the Sukosol is in a zone with horrible traffic and that added significant time to travel anywhere in the city.
Thank you Bimon and CK41 for your work!

Hotel Reviews
The Sukosol Hotel, Bangkok

The Sukosol Hotel, Bangkok was nice on the inside, but the surrounding area was not very interesting and heavily trafficked.

Na Nirand Romantic Boutique Resort

If you want high quality service in a beautiful hotel, this is it. Communication is amazing and they are willing to help with guest questions and requests.

Authenticity & Character
Location
Near the river, with and amazing view. Close to the Night Bazaar and not far from the city centre. The only complain was the night with the party on the other side of the river that kind of ruined the calmness of the place
Staff
Our guest coordinator was super special and made sure we were happy a 100% of the time
Cleanliness & Comfort
Activity Reviews
Bangkok's Temples Tour
Bangkok's Temples Tour
Bangkok

Bangkok's Temples Tour was a fantastic experience, thanks largely to our guide who was incredibly knowledgeable and accommodating. She allowed us flexibility in exploring and was supportive without being pushy. Her excellent English skills made communication a breeze.

Shopping at Bangkok's famous market, Chatuchak!
Shopping at Bangkok's famous market, Chatuchak!
Bangkok

Shopping at Bangkok's Chatuchak Market was interesting for the cultural experience, given its massive size and variety. However, for someone who isn't a big shopper, it became repetitive over time. While enjoyable, it's something I would reconsider doing next time.

5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
Thailand

The 5 Islands Sunset Cruise was a standout experience. The tour was top-notch with exceptional professionalism and friendly service. The guides spoke both English and Spanish, making communication easy. The entire experience was well-organized and enjoyable, making it a highlight of the trip.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 05, 2026
Dear Diego, Thank you so much for your kind review. I’m replying on behalf of my colleague Bimon, and it truly means a lot to us to read your lovely feedback. I’m very happy to hear that you had such a memorable trip in Thailand and that Leena helped make your journey special. She will be very glad to hear your kind words as well. Traveling with a group from ages 4 to 74 is definitely a wonderful adventure, and we’re so glad everything went smoothly and that everyone could enjoy the... Read more

Dear Diego,

Thank you so much for your kind review. I’m replying on behalf of my colleague Bimon, and it truly means a lot to us to read your lovely feedback.

I’m very happy to hear that you had such a memorable trip in Thailand and that Leena helped make your journey special. She will be very glad to hear your kind words as well. Traveling with a group from ages 4 to 74 is definitely a wonderful adventure, and we’re so glad everything went smoothly and that everyone could enjoy the experience together.

Thank you again for trusting us with your trip. It was a real pleasure organizing this journey for you, and we hope Thailand left you with many beautiful memories. We would be delighted to welcome you again in the future.

Warmest wishes from Thailand
Bella

Our best trip!
Thailand | Jan 20 - Feb 8, 2026

Steve
Steve B.
San Francisco, CA | Reviewed on Feb 18, 2026
Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend. Read more

Our best trip! Elena really put together an incredible itinerary. Great connections with real people, hotels were superb, guides were excellent, food was outstanding, logistics were perfect (highly recommend the fast track through customs and the airport and the guides were extremely helpful here too). The Monk Chat was life changing. Highly recommend.

Hotel Reviews
Devasom Khao Lak Beach Resort & Villas
Phang Nga

The food and the pool were excellent. Breakfast was especially good and the special dinner event was fun.

Authenticity & Character
The pool and the bear and grill seemed to be the center of the hotel and well worth hanging out.
Location
A bit of a drive from Phuket but also way far away from noise and the crazy.
Staff
Cleanliness & Comfort
Cross Chiang Mai Riverside
Chiang Mai

Food was fantastic -- the breakfast was always an event and even a light dinner was special. The modern design was not exactly Chiang Mai, but it was on the other side of the river and away from the traffic. The pool was nice and bedroom was large.

Authenticity & Character
Modern, but well thought out.
Location
Quiet, but not walkable into the city. Use Grab and you will be fine.
Staff
Alway pleasant coming and going and helped us out for one special request.
Cleanliness & Comfort
Apricot Hotel
Hanoi

We had a great suite overlooking the lake. A great sense of old time French interiors and a nice roof deck.

Authenticity & Character
Location
Right in the middle of the best part of Hanoi. Easily walkable to many of the most interesting parts of the city.
Staff
Cleanliness & Comfort
Satri House

Possibly my favorite hotel in the world. The colonial feel with the modern updates create a great sense of place. Service, the pool, the breakfast and dinner by the pond were all memorable.

Authenticity & Character
The gardens, the layout of the walkways, the common rooms, the pools.
Location
Just outside of the tourist area and night market make it easily walkable.
Staff
Cleanliness & Comfort
Bed was great.
The Sukhothai Bangkok

A bit high end corporate, but executed well. The pool was the best for jet lag -- swimming at dawn with the birds is a great way to start a trip! Layout of the hotel took a couple days to understand because of the multiple buildings, but great quality and service overall.

Authenticity & Character
The pool and the food.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Backstreet Alleys: A Nostalgic Tour of Hanoi with dinner
Hanoi

Great insider look at the back alleys of Hanoi. It was a great cultural experience and a fascinating walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

Waterfalls and lunch were epic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Thonburi with A  Heritage Conservationist
Thonburi with A Heritage Conservationist
Bangkok

The insight and journey through the hidden parts of Bangkok was fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Culinary Evolution of Thai Food
Culinary Evolution of Thai Food
Bangkok

The food was fantastic and served in unique locations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Footsteps Through Lanna Time
Footsteps Through Lanna Time
Chiang Mai

The guided trip through all the historical sites was definitely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Where Tradition Meets Creativity
Where Tradition Meets Creativity
Chiang Mai

It was great to see all the crafts up close and try our hand at lacquerware. We bought a few small things to remind us of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

A bit far outside Chiang Mai at rush hour, but worth it once you get there. A lovely location to get educated about growing the ingredients, Thai food and culture. Cooking was fun and the food was delicious -- they have this one down.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Driver was great, traffic was not.
Sunrise Doi Suthep & alms giving
Sunrise Doi Suthep & alms giving
Chiang Mai

A bit early to get up, but it was ideal to skip the long lines of tourists. Quiet and beautiful, it was lovely to have a guide to explain everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Similan Island Snorkeling Joining Tour by Speedboat
Similan Island Snorkeling Joining Tour by Speedboat
Khao Lak

This was the only disappointment of the trip. It was over touristed and the fish were not that interesting. There were so many people on the island that there was barely a bit of sand to sit on before we could go home. A long way to go in a jolting speedboat to end up with 10 other boats filled with people. They need to figure this out before they destroy such a beautiful spot. People and food were great, but they need to ramp back the number of boats allowed at one time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day Meditation at Wat Suan Dok (Private)
Half-day Meditation at Wat Suan Dok (Private)
Chiang Mai

The Monk Chat was life changing. We are advanced meditators and were able to get 1:1 time with the head monk for about an hour. The rest of the group went into an intro class in another room. The time and patience KayKay took with us was priceless.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Encounter with the Elephants at Mandalao
Afternoon Encounter with the Elephants at Mandalao
Luang Prabang

The experience of feeding the elephants and then walking through the jungle with them was totally worth it. The road to get there from LP was a disaster though -- slow and painful. Hopefully they can address this in the near future. Just be sure to get picked up on time to get there when the event starts.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver and car were great but Lao infrastructure needs some attention.
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Discover Hanoi by Morning Vespa: An Insider’s Perspective
Hanoi

This was out third time taking the vespa ride though Hanoi. Exhilarating and unique look at the city.

Quality of Experience
Guides, Drivers and Staff
Transport
They even stopped to pick up my camera lens cap when it fell out of my pocket.
Progressive Dinner -  The Luang Prabang Culinary Tapestry
Progressive Dinner - The Luang Prabang Culinary Tapestry
Luang Prabang

A great sampling of Laotian cuisine mixed with some modern mixed drinks and emerging restaurant trends.

Quality of Experience
Food
The mixed drinks and appetizers were the best.
Guides, Drivers and Staff
Transport
Visit to the Buddhist Archives
Visit to the Buddhist Archives
Luang Prabang

Interesting glimpse into Laos history and great for any student of culture and Buddhism.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Feb 19, 2026
Hi Steve and Jane, Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos. It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip. I also want to say that you are such a... Read more

Hi Steve and Jane,

Reading your review truly made my day 💗 Thank you both so, so much for taking the time to write something so thoughtful and detailed, and for sharing those beautifully captured photos.

It was such a joy to design this journey for you, and knowing that the Monk Chat was life-changing and that every piece - from the guides to the food to the fast track service - came together seamlessly is exactly what I hope for with every trip.

I also want to say that you are such a lovely couple. I have genuinely been inspired by your openness, curiosity, and the way you embraced each experience so fully. Planning for you was not just work - to me, it was such a pleasure and a privilege.

Thank you again for your trust. I wish you both all the very best, and I truly look forward to creating more beautiful adventures across Asia together in the future 🌎

With warmest appreciation,
Elena

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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