Kimkim Trip Reviews for Thailand

4.8
Based on 149 ratings
Read 149 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Enjoyable trip to Thailand
Thailand | Mar 29 - Apr 12, 2024

Agnes
Agnes W.
United Kingdom | Reviewed on Apr 28, 2024
We had a wonderful trip to Thailand. Most of the trip went very smoothly however we had a few occasions where things didn't go as planned. Tina was always on hand and very responsive and did her best to try to resolve these issues. In retrospect, we also realised that we missed seeing a few important sights which we would have expected Tina to highlight for us proactively. Although we would consider booking through kimkim again, more insight about what to see and where to go as well as a more... Read more

We had a wonderful trip to Thailand. Most of the trip went very smoothly however we had a few occasions where things didn't go as planned. Tina was always on hand and very responsive and did her best to try to resolve these issues. In retrospect, we also realised that we missed seeing a few important sights which we would have expected Tina to highlight for us proactively. Although we would consider booking through kimkim again, more insight about what to see and where to go as well as a more proactive level of support from the local agency would have been appreciated.

Hotel Reviews
Raya Heritage Hotel
CHIANG MAI

Incredible and beautiful hotel. Excellent service. Wonderful food. impressive rooms. Would definitely return and highly recommend to others.

Authenticity & Character
Location
Staff
Everyone was very professional, extremely helpful and lovely.
Cleanliness & Comfort
The Riverie by Katathani
Chiang Rai

It did the job. The pool area was nice. Otherwise, not much character. Food was ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Riverside Bangkok Resort
Bangkok

Very good hotel. Good location. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Good hotel. Wonderful access to beach and many pools.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Phuket

Very disappointing tour. The guide did not seem to be very knowledgable and didn't listen. We cut the tour short.

Quality of Experience
Guides, Drivers and Staff
Guide was very poor, lacked knowledge. Poor level of English. Did not listen at all. Kept talking nonstop.
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai

Wonderful experience! Our chef was lovely. Facilities were great. The cooking class was excellent. Would absolutely recommend to others.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

Excellent experience. It was very helpful to have a guide take us through Chinatown and points out all the foods we should try and provide more context.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Agnes,
Thanks for the kind review.
I appreciate that you take time for the detailed feedback which is very important to me.
Taking this as an opportunity, I will definitely improve our services.
Thank you!
Tina

Loved our Thailand adventure
Thailand | Apr 10 - Apr 21, 2024

Lesli
Lesli W.
Denver, CO | Reviewed on Apr 28, 2024
Tina, our local specialist, was extremely responsive and professional, both during the planning process and while we were traveling. I was very impressed! We thoroughly enjoyed our guide Lena while in Bangkok. She spoke excellent English and her knowledge of both Thailand in general, and of all of the places we visited with her, was impressive. Read more

Tina, our local specialist, was extremely responsive and professional, both during the planning process and while we were traveling. I was very impressed! We thoroughly enjoyed our guide Lena while in Bangkok. She spoke excellent English and her knowledge of both Thailand in general, and of all of the places we visited with her, was impressive.

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok

The room itself was very nice. The road noise from outside was a bit distracting, but overall, a nice place to stay. Very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Raft Resort River Kwai
Kanchanaburi

The staff was very friendly and the location along the river was nice. The food from the restaurant was also very good. Our main issue was that the air conditioning was antiquated so it took hours for the room to become a bearable temperature. That and we had several bugs and lizards in our room.

Authenticity & Character
Almost too rustic with poor air conditioning and places for critters to get into our room, which they did. Charming appearance.
Location
Staff
Cleanliness & Comfort
Again, air conditioning didn't work well, though it was extremely hot the days we were there. Would recommend the hotel allow guest to keep the key card inserted while out for the day so the electricity remains on and air conditioning keeps room comfortable.
Na Nirand Resort
Chiang Mai

Lovely property with friendly staff. Excellent food and beautiful setting.

Authenticity & Character
Well maintained and awesome attention to detail.
Location
Staff
Cleanliness & Comfort
The Quarter Pai hotel

Lovely rooms and comfortable beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Nice resort with lots of great restaurant choices and several pools to choose from. Staff was amazing and the property was clean and neat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Grand Saigon
Ho Chi Minh City

Great location. Loved the rooftop bar and great breakfast. Friendly, efficient staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

So interesting to see all of the booths/stalls. Loved this activity!

Quality of Experience
Food
It was neat to learn that several booths had earned Michelins stars. Who knew?!
Guides, Drivers and Staff
Lena encouraged us to try things that were out of our comfort zone, which was great!
Transport
Bangkok's Temples Tour
Bangkok's Temples Tour
Bangkok

So interesting! Our guide Lena was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Again, Lena was amazing! Loved hearing out the history of the area.

Quality of Experience
Guides, Drivers and Staff
Our driver Owen was great too. Lena was the best!
Transport
Transfer from Bangkok to Kanchanaburi
Transfer from Bangkok to Kanchanaburi
Thailand

Loved visiting the floating and train markets!

Quality of Experience
Guides, Drivers and Staff
Transport
Comfortable van
Half-Day Doi Suthep Temple Tour
Half-Day Doi Suthep Temple Tour
Chiang Mai

This activity was substituted from our original plan due to the water festival going on. The temple itself was less grand than others we visited, but we assume that was due to the changes that needed to be made, which is understandable. The best part of this tour was our guide. I believe his name was Bee or Vee. He was so friendly, his English was excellent, and was so funny and warm. He gave us lots of great info about Thailand and Chiang Mai. We enjoyed him immensely.

Quality of Experience
Guides, Drivers and Staff
Loved our guide!
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Lesli,
Thank you so much for the kind review.
I appreciate it. I am also happy that you had a fun time here.
Hope to see you again:)
Best,
Tina

Customized and Personal Experiences at Reasonable Cost
Thailand | Apr 12 - Apr 27, 2024

Tom
Tom S.
Denver, CO | Reviewed on Apr 28, 2024
We had an amazing time in Southeast Asia thanks to Tina and Kimkim! We had never used a travel agent before and desperately wanted to go to Southeast Asia but did not have time to plan our trip. Tina worked with us across multiple iterations to customize a trip with different activities, locations, and lodging that suited our preferences. Our local guides and drivers were amazing! We did not think about the amount of hassle it would save to have all this booked ahead of time. Plus it was... Read more

We had an amazing time in Southeast Asia thanks to Tina and Kimkim! We had never used a travel agent before and desperately wanted to go to Southeast Asia but did not have time to plan our trip.

Tina worked with us across multiple iterations to customize a trip with different activities, locations, and lodging that suited our preferences. Our local guides and drivers were amazing! We did not think about the amount of hassle it would save to have all this booked ahead of time. Plus it was amazing to have local guides that we got to see multiple days in a row.

All in all, we happily recommend Tina + Kimkim and will use them again the next time we come back to Southeast Asia!

Hotel Reviews
Lynnaya Urban River Resort
Siem Reap

A hidden oasis centrally located in Siem Reap! We loved the pool and the room was amazing. Plus the prices were super reasonable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Super clean and very nice. Our AC ran a little warm but otherwise an amazing hotel
Koh Tao Cabana Hotel
Koh Tao

Amazing location on the end of the Koh Tao beach. Easily walkable to busier areas with a free shuttle from the pier yet still a bit more relaxed. We loved the onsite restaurant (servers were very friendly + food was solid) but also easy to walk to other options

Activity Reviews
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Tour guide Nick really got to know us and was able to make slight tweaks to the itinerary to suit our desires!!! He was very friendly and the best tour guide we had on the whole two week trip

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai

Such a great experience! Our guide was very friendly and allowed us to provide input into our menu since we were the only couple participating. The food turned out great and we had an awesome time. Can’t wait to take the recipes we learned and make them back home

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai

I was a little apprehensive booking this since I didn’t see too many reviews for it and wanted to make sure it was ethical. Turns out, it was an amazing experience. They talked about how they used positive reinforcement to work with the elephants they had onsite (3 females). We had an opportunity to feed them, wash them in the river, and make them a nutritious snack using local natural supplements.

Quality of Experience
Guides, Drivers and Staff
Transport
Diving around Koh Tao!
Diving around Koh Tao!
Thailand

Dices were great and the dice masters were great as well. Visibility wasn’t perfect the day we were out there but can’t control that. Had a really fun time, thanks Nina!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 28, 2024

Hi Tom,
Thank you so much for such a thoughtful review.
I appreciate and am happy that you had a great time here.
Hope to see you again :)
Best,
Tina

Honeymoon of our dreams!
Thailand | Apr 10 - Apr 23, 2024

Michael and Miranda
Michael and Miranda E.
Los Angeles, CA | Reviewed on Apr 25, 2024
Everything was pretty much amazing, there were a few things we didn’t love (like sometimes not being able to choose our food or know how long we were going to be doing an activity or how long it would take to get a place). Those kind of things come with the territory of having a guides on the ground and having someone who knows the area/culture/etc. outweighed most of our drawbacks! We even lost some nice headphones and were able to get them sent to the next place we stayed before we left to... Read more

Everything was pretty much amazing, there were a few things we didn’t love (like sometimes not being able to choose our food or know how long we were going to be doing an activity or how long it would take to get a place). Those kind of things come with the territory of having a guides on the ground and having someone who knows the area/culture/etc. outweighed most of our drawbacks! We even lost some nice headphones and were able to get them sent to the next place we stayed before we left to be back in the states. Overall if you’re going to a place where you don’t have experience traveling or possibly are worried about language barriers (or like us) don’t want to have to worry about the headaches of booking and transportation yourself DEFINITELY book with KimKim!

Hotel Review
The FloatHouse River Kwai
Chang Wat Kanchanaburi

This place is an experience all its own!! A ABSOLUTE MUST STAY! We loved every moment we stayed here.

Authenticity & Character
You feel like you’re really in nature with all the luxury of a 5 star hotel!
Location
It’s off the beaten path, and you have to take a boat to get there which was so fun!
Staff
The service here was amazing!
Cleanliness & Comfort
Activity Review
John Gray's sea canoe - Hong by Starlight joining tour
John Gray's sea canoe - Hong by Starlight joining tour
Phuket

This is an ABSOLUTE must do on your trip if you have any time in Phuket!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kien Nguyen

Thailand & Cambodia Trip exceeded expectations
Thailand | Apr 7 - Apr 19, 2024

Felice
Felice Z.
Torrance, CA | Reviewed on Apr 21, 2024
There was an issue in the itinerary, which I figured out 5 days before the trip, that required Kelly to reschedule the Bangkok portion. She immediately responded to my message and reworked that portion of the trip; handling an issue promptly is so important. In spite of that last minute needed itinerary change, we loved every activity that Kelly planned and had an absolutely amazing time. Each guide was amazing. Nam, Kate, and Feng were immensely knowledgeable, caring, fun, organized, and... Read more

There was an issue in the itinerary, which I figured out 5 days before the trip, that required Kelly to reschedule the Bangkok portion. She immediately responded to my message and reworked that portion of the trip; handling an issue promptly is so important. In spite of that last minute needed itinerary change, we loved every activity that Kelly planned and had an absolutely amazing time.

Each guide was amazing. Nam, Kate, and Feng were immensely knowledgeable, caring, fun, organized, and kind. They were able to answer literally anything we asked and constantly made sure we had plenty of water and were well cared for. Jon and his family at the Raunkaew-Yanon Family Home for the cooking class and culture experience welcomed us into their home and taught us so much. It was a beyond incredible experience. Chi Chi at the Elephant Nature Park was knowledgeable, fun, and a sweetheart. Lily who only transported us from and to the Bangkok airport on our last night and day was caring and sweet.

The activities and guides exceeded our expectations. We highly recommend Kelly for putting together the itinerary and setting up all of the activities and guides. The guides from the company in Southeast Asia were outstanding A++.

Hotel Reviews
Lancaster Bangkok Hotel
Bankok

Absolutely exquisite hotel. The rooms are lovely. The pool is beautiful. The restaurant menu is so good. The morning buffet breakfast was incredible. The gym had everything and there is a beautiful sauna and stream room. Only issue is the location is not great so we did not go outside the hotel when we works get back after our activities. But the hotel was so amazing that this was fine with us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
RatiLanna Riverside Spa Resort
Chiang Mai

Hotel was incredible. Room beautiful. Massages were outstanding. We did that twice. Breakfast buffet was amazing. Pool was gorgeous and pool bar was great. Restaurant for dinner and the buffet breakfast was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FCC Angkor by Avani
Siem Reap

Hotel was certainly 5-star for Cambodia, but more like 4-star for more developed countries. Food was good, but not amazing…same each day. Room was small for a 5-star hotel. The lobby and restaurant bar were outage so there was no inside seating to get away from the heat. Pools were small, but warm water, such was nice. There was a singer or dance group each evening which was nice. Located on the river, which was also nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

These two activities were so unusual and fun. The railway market was a blast. The floating market was such an unexpected treat. We had fun buying different things.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Historical Ayutthaya Tour from Bangkok
Full Day Historical Ayutthaya Tour from Bangkok
Thailand

We loved each temple and site we visited. Nam was so knowledgeable and took such great care of us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Grand Palace and Wat Phra Kaew Tour
Half Day Grand Palace and Wat Phra Kaew Tour
Bangkok

The Grand Palace was beautiful and exquisite.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Stay at Elephant Nature Park (day 1) (Join-in Basis)
Overnight Stay at Elephant Nature Park (day 1) (Join-in Basis)
Chiang Mai

Elephant Nature Park is so special. Their treatment of the elephants is purely ethical. We learned so much. Overnight experience is a big recommend. Food is same each day and cafeteria quality only. I had a health emergency after dinner after all staff were gone. There was no mention in the introduction of what to do in an emergency. There should be accessible staff on site 24/7 who have first aid training and supplies. I got dizzy and my speech was slurred. It took 30 minutes for us to talk to an RN in the United States. Likely my blood pressure dropped from the heat. I could have been given electrolytes and some basic care. Chi Chi was an amazing guide!!

Quality of Experience
Lack of staff 24/7 is huge safety issue
Food
Guides, Drivers and Staff
Staff were amazing; however lack of staff 24/7 is an issue.
Transport
Overnight at Elephant Nature Park (day 2) (Join-in Basis)
Overnight at Elephant Nature Park (day 2) (Join-in Basis)
Chiang Mai

Chi Chi was so great. We loved our experience with the elephants. Per Day 1 review, huge issue that there is not available staff and first aid 24/7.

Quality of Experience
Same comments about lack of 25/7 staff on site and first aid
Food
Guides, Drivers and Staff
Transport
Full Day Chiang Mai City Tour with Monk Chat
Full Day Chiang Mai City Tour with Monk Chat
Chiang Mai

Kate is awesome! Knowledgeable and caring. We really enjoyed each site visited. Rickshaw was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Buatong Waterfall
Half day Buatong Waterfall
Chiang Mai

So fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Fun Cooking Experience With a Local Lanna Family
Half Day Fun Cooking Experience With a Local Lanna Family
Chiang Mai

This was such a beautiful surprise. SO much more than coming. Learn about Lanna history and customs. Walk through property to see the exotic trees and learn. Meet generations from the family.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

Feng is so incredible. He shared not only any Cambodian history and Buddhism but shared his personal moving story. We loved our time with him. He took such good care of us. The sites were gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tour to Banteay Srei and Ta Prohm
Full Day Tour to Banteay Srei and Ta Prohm
Siem Reap

Beautiful sites!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Tonle Sap Lake Tour
Half Day Tonle Sap Lake Tour
Siem Reap

Very moving experience as the people living here have such awful living conditions and extreme poverty.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 24, 2024
Dear Felice, Warm greetings from Kelly.Thank you so much for sharing your wonderful experience. It's so delighted to know that
Despite the last-minute changes, you thoroughly enjoyed every activity and have enjoyable and amazing time in Japan.
Your praise for each guide you encountered is wonderful to hear. Nam, Kate, Feng, Jon, Chi Chi, and Lily all contributed to making your trip memorable with their knowledge, care, and warmth. We're thrilled that the activities and guides exceeded... Read more

Dear Felice,

Warm greetings from Kelly.Thank you so much for sharing your wonderful experience. It's so delighted to know that
Despite the last-minute changes, you thoroughly enjoyed every activity and have enjoyable and amazing time in Japan.

Your praise for each guide you encountered is wonderful to hear. Nam, Kate, Feng, Jon, Chi Chi, and Lily all contributed to making your trip memorable with their knowledge, care, and warmth.

We're thrilled that the activities and guides exceeded your expectations, and we appreciate your high recommendation for our itinerary planning and coordination.

We are so sorry to know what happened with the health emergency you experienced and thanks a lot for your advice there should be accessible staff on site 24/7 who have first aid training and supplies. We have forwarded this to the hotel management and are hopeful that they will take steps to address and improve this issue.

Thank you again for sharing your detailed feedback, and we're delighted that you had such a fulfilling and memorable journey throughout Southeast Asia.

Wish you more wonderful adventures.

Best regards,
Kelly

Family Holiday to Thailand
Thailand | Mar 30 - Apr 13, 2024

Kathryn
Kathryn H.
United Kingdom | Reviewed on Apr 19, 2024
Overall we had a fantastic holiday to Thailand, apart from the last few days in Phuket. The guide that we had in Bangkok (Watson) was great and really knowledgeable. Arti in Chiang Mai was our favorite guide, she had fantastic English and really good knowledge and stories of all the places we visited.
The hotel in Chiang Mai was great location, nice pool and the rooms were all good, however the breakfast was really poor quality and very limited would not recommend that to people on this...
Read more

Overall we had a fantastic holiday to Thailand, apart from the last few days in Phuket. The guide that we had in Bangkok (Watson) was great and really knowledgeable. Arti in Chiang Mai was our favorite guide, she had fantastic English and really good knowledge and stories of all the places we visited.
The hotel in Chiang Mai was great location, nice pool and the rooms were all good, however the breakfast was really poor quality and very limited would not recommend that to people on this basis.
Ko Samui was nice and hotel was fine as we were only there a couple of nights and all the activities worked well, sadly the sea around the hotel wasn't ideal as it was really murky and no wildlife visible we only saw tropical fish and corals on our boat trip. If we had stayed longer we would probably have wanted to stay in a different place.
Phuket sadly was really disappointing we thought that we were staying in Phuket old town as the description of the hotel and what we would be able to see and do made out that we were close, however on arrival we were on the other side of the peninsula to Phuket town in Patong and was really not a nice area, the beach was really busy and not very clean, it was overly touristy and full of bars, and the red light district which wasn't ideal with a family.

Activity Review
A Day trip to Doi Inthanon National Park!
A Day trip to Doi Inthanon National Park!
Chiang Mai
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 25, 2024

Hi Kathryn,
Thank you so much for the review.
I'm happy that you had a great time mostly.
I appreciate for taking the time.
Best,
Tina

A very well planned and enjoyable trip to Thailand!
Thailand | Apr 6 - Apr 12, 2024

R
Rebecca B.
the Netherlands | Reviewed on Apr 14, 2024
Tina was excellent and planned our trip perfectly, with everything running smoothly and all of our activities that she included being fantastic- John Gray’s Sea Canoe was a particular highlight and I would recommend this trip to anyone visiting the area. The staff and organisation was just fantastic and the activities throughout the day were wonderful. Our only issue on this trip was the planned visit to Elephant Jungle Sanctuary in Phuket. We had stressed that we were cautious about only... Read more

Tina was excellent and planned our trip perfectly, with everything running smoothly and all of our activities that she included being fantastic- John Gray’s Sea Canoe was a particular highlight and I would recommend this trip to anyone visiting the area. The staff and organisation was just fantastic and the activities throughout the day were wonderful.

Our only issue on this trip was the planned visit to Elephant Jungle Sanctuary in Phuket. We had stressed that we were cautious about only doing this activity if it was completely ethical and unfortunately for us it did not seem to be- although you can’t ride the elephants, their purpose at the sanctuary is to be touched and photographed by tourists rather than just being left to roam and letting tourists observe them in their natural environment in a ‘hands-off’ way, which is what we would have preferred. We left the sanctuary without taking part in the activity so this was a waste of money and travel time for us.

Overall though, we would definitely use KimKim again to plan another trip as the whole process was smooth and easy and Tina kept in touch regularly.

Hotel Reviews
Our Jungle House
Surat Thani

This hotel is absolutely beautiful for those who want to get away from the hustle and bustle and stereotypically touristy Thailand experiences. The location is right in the jungle and is such a great experience to be in the middle of nature. A particular highlight was the food- the menu is really good and the food is high quality (we are both vegetarian also, and had some of our best meals at this hotel). The only issue is that the rooms are open and there is no air-con, so (if like us you are visiting in the hot season) you will struggle to sleep at night as it is so hot and humid and you will get a lot of bugs in your room. It’s still a fantastic experience but for us we couldn’t have stayed more than two nights as we weren’t getting a good night’s sleep. The staff and activities you can do are also fantastic and we would highly recommend a stay in this hotel if you are visiting the National Park.

Authenticity & Character
Location
Being in the jungle and amongst nature
Staff
Cleanliness & Comfort
It is a good thing that they don’t have air-con, as this hotel is very eco-friendly, however it is very hot and humid in your room and this is uncomfortable but worth putting up with for a few nights for a fantastic stay amongst nature :)
Bandara Villa Phuket
Phuket

A beautiful and luxurious hotel with an excellent location and very friendly and helpful staff. The rooms are superb, the private pool is such a lovely and luxurious touch. The food at the restaurant is very nice also- we just wish they had more vegetarian options!

Authenticity & Character
Location
Right on the beach with sea views :)
Staff
Cleanliness & Comfort
Activity Review
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

Cannot be more positive about this trip! From start to finish it was well organised and thoroughly enjoyable. The staff on the boat were so friendly and just made so much effort to ensure that we had a great time. Our canoe guide Adam was wonderful! The food was delicious, and there were always snacks and water available throughout the day, as well as the planned meals. Vegetarians were catered for so well- in fact, this is probably the best trip I have ever been on where we felt catered for properly and not just an after thought with one food option on the buffet. The activities were also great, and even though it was a long day, we always felt that we were having fun. Highly recommend this trip to anybody visiting the area!

Quality of Experience
Food
Vegetarians were really well catered for!
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 16, 2024

Hi Rebecca,
Thank you so much for the review.
I'm happy that you had a great time and enjoyed the trip.
Hope to see you again!
Best,
Tina

First time in Thailand
Thailand | Mar 24 - Apr 6, 2024

Jill
Jill S.
Grand Forks, ND | Reviewed on Apr 13, 2024
Tina was awesome at answering questions and with very responses! Great customer service. All of our drivers were on time and friendly. Our excursions were great! Thailand is such a beautiful country with wonderful people. We especially loved the Tree House Villa and The Shores at Katathani. Amazing properties. The Tree House stands out because of the amazing service and amenities. We plan to return to this property in the future. The only snafu I’m is that we were placed on the 2nd floor... Read more

Tina was awesome at answering questions and with very responses! Great customer service. All of our drivers were on time and friendly. Our excursions were great! Thailand is such a beautiful country with wonderful people. We especially loved the Tree House Villa and The Shores at Katathani. Amazing properties. The Tree House stands out because of the amazing service and amenities. We plan to return to this property in the future. The only snafu I’m is that we were placed on the 2nd floor at the Panvaree The Greener Floating Bungalows . We had been specific about wanting a one-the-water room. This was disappointing since staying in a floating bungalow was something we were really looking forward to experiencing. Be very specific when working and ask for confirmation that you have the room that you expect to have. Tina suggested to Age Resturant as our last meal in Thailand before going to the airport and it was wonderful! Lovely view and great food. Our trip was the perfect blend of sight seeing and relaxation. We plan to return to this wonderful country sometime in the future.

Hotel Review
TreeHouse Villas Villas Koh Yao Noi Luxury Beach Resort
Thailand

Amazing, Amazing - we had a magical stay here. The staff was simple thee best! Good food, great amenities and lovely views from villa 305. I could have stayed a very long time! Our favorite place on our trip

Authenticity & Character
Location
Wonderful!!!!!!!
Staff
Very kind, quick responses to needs!
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 15, 2024

Hi Jill,
Thank you so much for such a lovely review!
I appreciate it and am happy that you had a great time here.
Hope to see you again!
Best,
Tina

Thailand Honeymoon
Thailand | Mar 28 - Apr 7, 2024

Nicole
Nicole R.
Atlanta, GA | Reviewed on Apr 10, 2024
Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more. Read more

Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more.

Hotel Reviews
Na Nirand Resort
Chiang Mai

Great hotel- absolutely gorgeous and a very short walk to the night market. It felt centrally located but still quiet. The pool was incredible.

Authenticity & Character
Location
easy walk to night market
Staff
so friendly
Cleanliness & Comfort
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket

This is probably the best resort I have ever stayed at. We loved it so much, that we extended our trip to have more free time at the resort. The private infinity pool was amazing and had an incredible view. The private beach was also very nice. There are kayaks to use at the the beach, but we were told not to go in the water due to an abundance of jellyfish. We hope to come back to Phuket and stay at this hotel.

Authenticity & Character
Location
far from the airport and excursions due to it's remote location, but short walk to shops/food.
Staff
Cleanliness & Comfort
Activity Reviews
Alms giving and jungle temple
Alms giving and jungle temple
Chiang Mai
Phi Phi Island & May Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phi Phi Island & May Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phuket
Quality of Experience
Bangkok symbolic temples
Bangkok symbolic temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai

we loved that this was a private tour with the elephants

Quality of Experience
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok
Quality of Experience
Food
Melting Pot of Trading
Melting Pot of Trading
Bangkok
Quality of Experience
Guides, Drivers and Staff
Railway market & floating market
Railway market & floating market
Bangkok
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Chiang Mai

A must do activity

Quality of Experience
Food
John Gray's sea canoe - Hong by Starlight joining tour
John Gray's sea canoe - Hong by Starlight joining tour
Phuket
Quality of Experience
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Nicole,
Thank you very much for your glowing feedback. This is really a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!

Wonderful first experience with KimKim!
Thailand | Mar 24 - Mar 30, 2024

T
Toby C.
Denver, CO | Reviewed on Apr 09, 2024
My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item. All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for... Read more

My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item.

All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for lunch.

The hotel transfers were even more helpful than I expected as the guides went in with us to the airport to make sure we could figure out the process quickly and had a translator available.

Activity Reviews
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hilda Yang
Hilda
Hilda Yang
Local specialist in Thailand | Replied on Apr 15, 2024
Dear Toby, Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party. We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended. Regarding the hotel transfers, we're pleased that they exceeded your... Read more

Dear Toby,

Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party.

We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended.

Regarding the hotel transfers, we're pleased that they exceeded your expectations and provided valuable assistance, including accompanying you to the airport to ease the process and offering translation services.

We appreciate your feedback and look forward to assisting you with any future travel plans.

Best regards,
Hilda

Trust Kim Kim! You’re in good hands!
Thailand | Mar 3 - Mar 19, 2024

Kristen
Kristen M.
Canada | Reviewed on Apr 09, 2024
Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone. The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and... Read more

Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone.

The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and from The Float House.

Chiang Mai was our favourite part of the trip and we absolutely loved Bam. What a lovely lady! Our two excursions in Phuket were also wonderful.

Overall, this was a trip of a lifetime. Great experience.

Hotel Reviews
Villa De Pranakorn
Bangkok

Solid hotel. Would stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Amazing hotel with a very crappy buffet. Rooms were gorgeous! Loved being on the water! The food was like a bad western Chinese buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thavorn Beach Village Resort & Spa
Phuket

Beautiful setting and gardens. Fantastic breakfast buffet. Didn’t love having to take the cable car up and down and the rooms could use an update. You get 2 bottles of water a day and there’s no place to buy more. I felt like we were being nickled and dimed for everything. Would choose a different hotel next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smile Lanna Hotel Chiang Mai

I loved this hotel! Great room and wonderful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Bangkok Suvarnabhumi Airport Hotel

Great hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok

Lovely cruise with an amazing dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bang Krachao Cycling Tour
Bang Krachao Cycling Tour
Bangkok

Wasn’t a must see in our opinion. Super hot. Really nice guide!

Quality of Experience
Food
One of my favourite meals of the trip
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Really cool to experience Chinatown and the flower market. We were very particular about only eating food that was cooked fresh. I wish we had tried a bunch of little things and not just had one meal but maybe our guide was getting vibes from my husband because he was very squeamish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok symbolic temples
Bangkok symbolic temples
Bangkok

Great day touring the temples. Absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Trek The Erawan National Park
Trek The Erawan National Park
Kanchanaburi

Beautiful park! Loved swimming in the pools and getting nibbled on by the fish. We only made it up to the 5th waterfall. It was over 40 degrees Celsius. We had a delicious lunch afterwards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alms giving, Doi Suthep and jungle temple
Alms giving, Doi Suthep and jungle temple
Chiang Mai

A really amazing experience .

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

We had a really good time learning to cook some traditional Thai dishes. I thought it would be a bit more of an intimate family gathering but this is a business . Really cool setting on the family land.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A nature walk and culture
Doi Inthanon National Park - A nature walk and culture
Chiang Mai

One of our favourite days. Beautiful walk along the river with Bam and our Karon guide with a coffee and delicious lunch in the village. Last stop was up to the King and Queen’s pagoda.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Araksa tea experience and limestone waterfalls
Araksa tea experience and limestone waterfalls
Chiang Mai

Lovely relaxing day. We had fun picking tea leaves. I didn’t want to stop. Beautiful location. We’ve really enjoyed the teas we bought there. Next was lunch on a float house and some swimming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight joining tour
John Gray's sea canoe - Hong by Starlight joining tour
Phuket

Amazing! Such gorgeous scenery! Highly recommend!! I wish I could add videos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Phi Phi island joining tour
Sunrise Phi Phi island joining tour
Phuket

The Phi Phi islands do not disappoint! Stunningly beautiful! Swimming and snorkeling in one of the most amazing places I’ve ever been. Fantastic tour company. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai

It was great. We spent all the time we wanted with the elephants. There was a Mom and baby in their own enclosure and they seemed somewhat stressed. The mom was swaying back and forth and this we were told was because of the elephants weight? If you google why elephants do that, it’s because they’re stressed. Other than that the elephants looked well taken care of and the experience was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Kristen,
Thank you very much for your valuable and detailed feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!

Our guide in northern Thailand, Dare ( I cou...
Thailand | Mar 27 - Mar 29, 2024

K
Katheryn F.
Harrison, NJ | Reviewed on Apr 05, 2024
Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent. Read more

Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent.

Hotel Review
Silom Serene Hotel
Bangkok
Authenticity & Character
.
Location
.
Staff
.
Cleanliness & Comfort
.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 06, 2024

Dear Lynn,
Thank you so much for taking the time to share your experience with us. I am so delighted that you and your friends had a great time in Thailand specifically. Thanks for your kind words about our guide Dare, he remembers you and sends you his warm regards.
We’re very grateful for travelers like you and hope to see you again!
Warmest,
Ashley

We had our trip to Bangkok organized with KIM...
Thailand | Mar 26 - Mar 30, 2024

W
Warren G.
New Zealand | Reviewed on Apr 01, 2024
We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.
Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.
We can recommend Kelly from KIMKIM... Read more

We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.

Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.

We can recommend Kelly from KIMKIM and Lily the Bangkok guide as very professional both delivering an amazing and pleasurable time.

Hotel Review
Maitria Mode Sukhumvit 15 Bangkok - A Chatrium Collection

Nice clean hotel but the air conditioning is very noisy. Otherwise not a bad hotel maybe just a bit away from market and restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 02, 2024
Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you... Read more

Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you have any travel plans or needs. We look forward to the opportunity to assist you once more!Thank you once again for your trust and support.Wishing you all the best, and may you enjoy good health and happiness!

Solo travel to Bangkok, Chiang Mai and Phuket
Thailand | Mar 23 - Mar 29, 2024

Lauren
Lauren H.
| Reviewed on Mar 30, 2024
Tina and all of my guides in Bangkok, Chiang Mai and Phuket were AMAZING! Nothing was too much for them and considering this was my first solo travelling experience, I felt so safe and cared for which was really important for me. Everyone was so informative and if I ever asked any questions they would be answered straight away with no issues so it really put my mind at rest. Thank you so much! Read more

Tina and all of my guides in Bangkok, Chiang Mai and Phuket were AMAZING! Nothing was too much for them and considering this was my first solo travelling experience, I felt so safe and cared for which was really important for me. Everyone was so informative and if I ever asked any questions they would be answered straight away with no issues so it really put my mind at rest. Thank you so much!

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Charm Resort Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 31, 2024

Hi Lauren,
Thank you so much for the feedback and I'm happy that you had a good time here in Thailand.
I appreciate this precious review.
Hope to see you again!
Best,
Tina

Great trip with wonderful guides and drivers ...
Thailand | Mar 24 - Mar 27, 2024

Pam
Pam B.
North Plainfield, NJ | Reviewed on Mar 28, 2024
Guide was very accommodating and kind. Drivers were amazing. We may have not realized what we were planning as the second day was too much driving but overall everything was great. Nice to have hotel with a pool Read more

Guide was very accommodating and kind. Drivers were amazing. We may have not realized what we were planning as the second day was too much driving but overall everything was great. Nice to have hotel with a pool

Hotel Review
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

For the price it was wonderful. Breakfast wasn’t fabulous but good

Authenticity & Character
Lovely rooms.
Location
So close to the Sunday night market
Staff
Front desk folks were very helpful and kind
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

Great visit. So informative. Good lunch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Chiang Rai from Chiang Mai by KT
Day trip to Chiang Rai from Chiang Mai by KT
Chiang Mai

Too long of a day. Loved all the sites and the guide was great but just too long

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Chiang Mai City Tour
Half day Chiang Mai City Tour
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 31, 2024

Dear Pam,
What lovely photos!!! Thank you so much for spending your time writing us another review to share your experience for the Chiang Mai trip. I am honestly thrilled that you enjoyed the hotel and tours.
Hope to see you again in Vietnam one day!
Best wishes!
Ashley

Ivana & Jen's Thailand Review
Thailand | Mar 1 - Mar 11, 2024

Ivana
Ivana O.
Chicago, IL | Reviewed on Mar 20, 2024
We absolutely loved our trip to Thailand! We can't say enough about our local specialist, Tina who helped set everything up. From start to finish, she had 5 star customer service and helped make our trip go smooth! The best part of our trip was getting to know the local guides. Each one was so welcoming and gave us memories to last a lifetime. Our guide Betty in Bangkok was so fun and made us laugh, and "B" in Chiang Mai gave us the best stories and even played the guitar for us! In... Read more

We absolutely loved our trip to Thailand! We can't say enough about our local specialist, Tina who helped set everything up. From start to finish, she had 5 star customer service and helped make our trip go smooth!

The best part of our trip was getting to know the local guides. Each one was so welcoming and gave us memories to last a lifetime. Our guide Betty in Bangkok was so fun and made us laugh, and "B" in Chiang Mai gave us the best stories and even played the guitar for us! In Phuket our day guides were wonderful as well including Wilson for our kayaking excursion!

We love that Kimkim allows you to choose your own adventures and plans the trip designed for your interests. The excursions, the people, and the culture made Thailand so special and a trip we won't forget!

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Charm Resort Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

The Floating Market was amazing! We went early in the morning so it wasn't as busy and was quite peaceful! The Railway market was very crowded and we did have to wait quite a bit for the train to come but it was still a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

Definitely don't eat before this! We had so much food it was hard to walk after! We loved that Betty knew the best spots to go and got everything for us. All we had to do was enjoy the food and experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
Chiang Mai

This was the only part of the itinerary that was not what we expected. We drove up to the village and there wasn't much to see besides another market. We thought this was a full day hike to a remote village but that definitely was not the case. I would not recommend this or I would change the verbiage since it's quite misleading.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket

This was an awesome excursion, being able to swim in the lagoons was a highlight of the whole Thailand trip! The only thing I would note is the speedboat was definitely overbooked. We had over 40 people in one boat and were crammed in. There was no room for our bags so we had to leave them on our laps. Other than that, it was a great time!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 21, 2024

Hi Ivana,
Thank you so much for this kind feedback.
I appreciate that you enjoyed the trip and are happy you had a great time here.
Hope to see you again!
Best,
Tina

5 ⭐️
Thailand | Mar 9 - Mar 17, 2024

M
matthew a.
Mansfield, TX | Reviewed on Mar 18, 2024
Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly. Read more

Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly.

Activity Review
Full Day Amphawa Authentic Floating Markets
Full Day Amphawa Authentic Floating Markets
Bangkok

Did not get to do this

Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 21, 2024

Dear Matthew,

Hope you are doing fantastic.Thank you so much for your glowing feedback. We're delighted to hear that your experience with tour guide Tao was exceptional and that everything went smoothly during your time in Bangkok. Your recommendation means a lot to us, and we look forward to assisting anyone you know who plans to visit Bangkok in the future.

If you have any more trips or adventures planned, please don't hesitate to reach out. We're here to make every journey memorable and enjoyable.

Best regards,
Tom

Amazing!
Thailand | Mar 1 - Mar 11, 2024

J
Jen E.
Chicago, IL | Reviewed on Mar 18, 2024

Tina was FANTASTIC! She made our whole trip planning process, easy, was kind during and we were so happy with everything that we got to do while visiting Thailand. Would absolutely recommend working with Kimkim and Tina, and hope to again in the future.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 18, 2024

Hi Jen,
I sincerely appreciate your thoughtful feedback. It brings me great joy to hear that you enjoyed your time here.
Looking forward to the possibility of welcoming you back again in the future!
Best,
Tina

A trip to remember
Thailand | Feb 22 - Mar 9, 2024

Reuven
Reuven H.
Israel | Reviewed on Mar 17, 2024
All four guides and drivers were great, knowledgeable and dedicated. The itinerary was planned according to our wishes and the interactive software is amazing and effective, not to mention our specialist. Read more

All four guides and drivers were great, knowledgeable and dedicated. The itinerary was planned according to our wishes and the interactive software is amazing and effective, not to mention our specialist.

Hotel Review
Vana Belle, a Luxury Collection Resort, Koh Samui
Surat Thani
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Koh Samui - Half Day Fun at Koh Tan & Koh MadSum with Snorkeling by Private Long-tail Boat
Koh Samui - Half Day Fun at Koh Tan & Koh MadSum with Snorkeling by Private Long-tail Boat
Koh Samui
Quality of Experience
Local specialist: Kien Nguyen

Southeast Asia Adventure
Thailand | Feb 25 - Mar 13, 2024

S
Suzanne S.
Hagerstown, MD | Reviewed on Mar 15, 2024
Our visit through Southeast Asia was incredible, from the people we met,to the food we ate and the sites we saw, every experience was wonderful. I highly recommend visiting this beautiful part of our world! Read more

Our visit through Southeast Asia was incredible, from the people we met,to the food we ate and the sites we saw, every experience was wonderful. I highly recommend visiting this beautiful part of our world!

Hotel Reviews
La Sinfonía del Rey Hotel & Spa
Hanoi

The location in the old quarter, just across the road from the lake and the promenade, is really great. The only place to get a drink at the hotel is at the sky terrace, which was unusable during our visit due to rain. We asked if we could order a glass of wine in the lobby, which they accommodated, but it seems they could better utilize their lobby seating and wet bar, especially during inclement weather. Breakfast buffet was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was very small, with no drawers in which to unpack any clothing, nor space to leave an open suitcase. We had to remove our suitcases from the closet and open them on the bed each time we needed a change of clothing. Our room was directly under the dining room, so we began to hear movement and activity above us as early as 6:30 am each morning.
Anjali by Syphon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orchid Classic Cruise
Hai Phong

The ship was wonderful and our stateroom was spacious, clean, comfortable and quiet. All the meals were delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The spa room was quite spartan, and there was no place to disrobe except right in front of the masseuse.
Allegro Hoian
Authenticity & Character
Location
Easy walk into the center of the old town.
Staff
Cleanliness & Comfort
La Siesta Premium Sai Gon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sukhothai Bangkok

Probably one of the most beautiful hotels we've ever stayed in in the world. They were also very kind to upgrade our room. The pool and terrace were wonderful and a welcome respite in the center of the city during very hot weather.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarind Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was quite small; no drawers or space to leave suitcases open, so we had to open our suitcases each time we needed a change of clothing and then re-store our luggage to get it out of the way. The whole hotel, while pretty in the setting among trees, seemed tired and could use an update of fixtures, paint, bathroom tiles, etc.
The Surin Phuket
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi exploration
Hanoi exploration
Hanoi

Our guide, Bach, was very informative and had answers for all of our many questions. This is a great overview for anyone who has never been to Hanoi.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Hanoi!
Welcome to Hanoi!
Hanoi

We were met at the airport and then introduced to our guide and driver. Upon arrival at our hotel, we also met the kimkim rep who had helped us put together our trip. We had no set agenda for the day, but our guide stuck around and walked us through the old quarter of Hanoi to show us where things where and familiarize us with the area. It was a pleasant way to begin our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Free Day
Hoi An Free Day
Hoi An

We loved exploring Hoi An on our own. It's very walkable and easy to navigate. We bought the city pass to visit temples and museums, explored the Central Market and had the best banh mi for lunch!

Quality of Experience
Food
The banh mi from Madam Khanh!
Cu Chi Tunnels Half day
Cu Chi Tunnels Half day
Ho Chi Minh City

This was one of our most memorable days. The tour was amazing and our guide was incredibly informative. Anyone visiting Saigon should add this to their list. The ambience and setting of the restaurant we visited for lunch was very nice. However, the food was all pre-cooked and the pre-set menu was basic. We ordered a couple beers and learned at the end of the meal that they only accept cash. Since it was our last day in Vietnam, we were low on cash. We worked it out, but would have liked to have known about the cash-only policy beforehand.

Quality of Experience
Guides, Drivers and Staff
Transport
Angkor Complex
Angkor Complex
Siem Reap

Another amazing day. Once again, our guide was very knowledgable and informative.

Food
The restaurant we were taken to was just okay. And we were bombarded upon exiting by many children asking us to buy their trinkets. It was unexpected and uncomfortable.
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai

This was a super fun day. Our guides/drivers were pleasant and fun, and the variety of sites and activities was great.

Quality of Experience
Food
Loved that a home-cooked meal that we could eat outside near the elephants was prepared for us.
Guides, Drivers and Staff
Transport
Wat Umong & monk blessing
Wat Umong & monk blessing
Chiang Mai

This was one of our favorite temple visits, in a beautiful, peaceful setting. Loved that it was so different from other temples we'd seen.

Quality of Experience
Guides, Drivers and Staff
Transport
Orchid cruise 2 Day 1 Night Program - Day 1
Orchid cruise 2 Day 1 Night Program - Day 1
Ha Long Bay

Beautiful experience and excellent staff. The rooms are very comfortable and the food at all meals was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long - Hanoi by private car - Fly to Danang - Hoi An
Vietnam

This was a long day. The drive from Ha Long to the Hanoi airport is unavoidably long, but we also stopped for a "rest" stop at a massive commercial location. It was full of tour busses and crowds of people and definitely not a place we would visit on our own.

Visit the tumultuous capital of the South
Visit the tumultuous capital of the South
Ho Chi Minh City

Despite the incredible heat, our guide Harry gave us a great walking tour of the capital sites. He provided a very good overview of the political and cultural history.

Quality of Experience
Guides, Drivers and Staff
Transport
Plenty of water in the car!
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

This was a fun night. Our guide was very knowledgeable and engaging. The only disappointment was the rooftop bar. While it had a nice view of the capital sites, lit up at night, we had to walk through the lobby of a hostel, which had a horrible smell, to the back of the building and up six flight of stairs. The rooftop area was pretty rudimentary, with iron patio furniture and a limited drink menu. Service was spotty.

Guides, Drivers and Staff
Our guide, while easy to understand and very personable, explained that he wouldn't be with us for the next two days during our stay in Bangkok because he had to renew his tourist guide license. As a result, we had three different guides on three different days. He also promised to send us photos he took of us while on the night time food tour and check-in to see how things were going with the "substitute" guides, but we never heard from him again.
Back to The Glorious Days of The Ayutthaya Kingdom (tour with cultural expert)
Back to The Glorious Days of The Ayutthaya Kingdom (tour with cultural expert)
Bangkok

Our guide was wonderful. He decided to "rearrange" the order of temple visits, and include an air conditioned museum visit, to work around the intense heat, and it was all good. He really made all the difference in our day.

Quality of Experience
Food
Rather than channel us to a tourist location with pre-set menus, Tony took us to one of his favorite spots, and helped us select dishes that we were curious about plus a few he wanted us to try. It was one of the best lunches we had on the trip because it was not pre-cooked.
Guides, Drivers and Staff
Transport
Bangkok symbolic temples
Bangkok symbolic temples
Bangkok

We were glad to have seen this, but it was so incredibly hot. We would have welcomed the option to start earlier in the morning.

Quality of Experience
Guides, Drivers and Staff
Our guide was kind and personable but difficult to understand and she didn't provide much backstory to the sites we were seeing. She very kindly, however, offered to come into the airport with us to get us checked in.
Transport
John Gray's sea canoe - Hong by Starlight joining tour
John Gray's sea canoe - Hong by Starlight joining tour
Phuket

By far, one of the best days of our trip. This crew knows what they're doing and took great care of us all day. The food on board was delicious, the kayaking guides were amazing, and the whole day was a beautiful experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day 2: Halong Bay - Hanoi by private car - Orchid cruise
Day 2: Halong Bay - Hanoi by private car - Orchid cruise
Ha Long Bay

See previous review

Local specialist: Sunny Le
Sunny
Sunny Le
Local specialist in Hanoi, Vietnam | Replied on Mar 18, 2024

Hi Suzanne,

Thank you so much for your feedback, especially for the hotel part. Although we have done inspections of those hotels already, some issues can only be addressed if we stay there, and your feedback is really helpful for us.

I'm glad that overall, you still enjoyed the trip and would consider us for your next trip to Southeast Asia.

Sincerely,
Sunny