Kimkim Trip Reviews for Vietnam

4.9
Based on 337 ratings
Read 337 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Ashley was great in arranging our trip to Vietnam & Cambodia.
Vietnam | Apr 19 - May 3, 2024

Andrew
Andrew R.
Australia | Reviewed on May 18, 2024
My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the... Read more

My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the night markets and recommending various food to try. It was exceptionally hot and we were able to rearrange the day on the fly to avoid the hottest part of the day.
The drivers were excellent and made us feel relaxed so we could enjoy the scenery and we welcomed the chilled water each time we returned to the vehicles.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 18, 2024
Dear Andrew, Thank you so much for taking the time to share your experience with us! I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure! Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too! We would love to welcome you back in the future, and I... Read more

Dear Andrew,

Thank you so much for taking the time to share your experience with us!

I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure!

Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too!

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Vietnam - South to North Review
Vietnam | Apr 21 - May 5, 2024

B
Bryony F.
United Kingdom | Reviewed on May 13, 2024
We cannot recommend Long and KimKim (and their partner, Realistic Asia) enough. We recently went through them for a 16 day trip to Vietnam, including a number of stops, tours, flights and transfers through Ho Chi Minh City, Hue, Hoi An, Hanoi, Sapa and Ha Long Bay. Everything worked so smoothly, from the initial planning, where Long worked with us to develop an itinerary that matched with what we wanted to do, to the practical support on the ground in Vietnam. The one slight hiccough we... Read more

We cannot recommend Long and KimKim (and their partner, Realistic Asia) enough. We recently went through them for a 16 day trip to Vietnam, including a number of stops, tours, flights and transfers through Ho Chi Minh City, Hue, Hoi An, Hanoi, Sapa and Ha Long Bay.

Everything worked so smoothly, from the initial planning, where Long worked with us to develop an itinerary that matched with what we wanted to do, to the practical support on the ground in Vietnam. The one slight hiccough we had (a bus picking us up 45 mins late) was resolved almost immediately by Evelyn in the KimKim team, despite it being 6am, and had no knock-on impact on our journey.

Our guide in Ho Chi Minh City, Phuc, was so organised and knowledgeable about the city, and we really appreciated his flexibility in showing us places that weren’t necessarily in the original itinerary. In Hue and Hoi An, Loi brought the richness of the deep history of the cities to life. Chao in Sapa gave us a real insight into local cultures, and Khuê in Hanoi was so lovely with us and our parents, who joined for part of the holiday.

The team is responsive, helpful, polite and knowledgeable. We would have no hesitation at all using KimKim or Realistic Asia again in the future.

Activity Review
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

One of the highlights of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 14, 2024
Dear Bryony, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam. We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's... Read more

Dear Bryony,

Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam.

We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's great to hear that you enjoyed the flexibility and knowledge of our guides—Phuc in Ho Chi Minh City, Loi in Hue and Hoi An, Chao in Sapa, and Khuê in Hanoi. They all take great pride in sharing the beauty and culture of Vietnam with our guests.

Your feedback about the responsiveness, helpfulness, and politeness of our team means a lot to us. We always strive to create memorable and seamless travel experiences, and we're delighted that we could achieve this for your trip.

We look forward to the opportunity to assist you with future travels. Thank you once again for choosing KimKim and Realistic Asia!

Best regards,
Long & Evelyn

Ashley was a great support, she was always on...
Vietnam | Apr 30 - May 4, 2024

Burcu
Burcu D.
Japan | Reviewed on May 10, 2024

Ashley was a great support, she was always on top of everything always checking on us and very quick in return to our requests. Amazing! Totally recommend

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 10, 2024

Dear Burcu,

Thank you so much for taking the time to write us feedback. I am so glad to read that your family enjoyed and had an unforgettable memory in the North of Vietnam.

We would love to welcome you back in the future to explore more destinations in Vietnam, and I will be here and more than happy to assist you!

Thanks once again for letting us plan your Vietnam trip. It was such a pleasure working together with you.

Best wishes!
Ashley

Great tour
Vietnam | Apr 26 - May 8, 2024

I
Ileana U.
the Netherlands | Reviewed on May 10, 2024
Everything was amazing, the tour guides and drivers were very good, kind and very thorough.
The only feedback that we have, is to improve on the hotels, the location and quality could be better for some of the locations .
Also the street food tour, got us sick, the bike ride was great, but the street food is too much for foreigners.
Thanks so much Read more

Everything was amazing, the tour guides and drivers were very good, kind and very thorough.
The only feedback that we have, is to improve on the hotels, the location and quality could be better for some of the locations .
Also the street food tour, got us sick, the bike ride was great, but the street food is too much for foreigners.

Thanks so much

Hotel Reviews
Victory Cruise - Bai Tho Group
Authenticity & Character
Location
Staff
Cleanliness & Comfort
New Livitrans Train
Authenticity & Character
Location
Staff
Cleanliness & Comfort
There were cockroaches and the toilets were terrible, and they don't change the bedding . Very bad experience .
Hoi An Rose Garden Hotel
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The staff made this place very good, the hotel is average, however the customer service by the staff makes the the experience a lot better
Elios Saigon Hotel
Location
Terrible
Staff
Cleanliness & Comfort
La Sante Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thanh Lich Hotel
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Niche d'Angkor Boutique
Siem Reap

Excellent hotel, location and hotel and great staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Halong Bay  - Train to Hue
Halong Bay - Train to Hue
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon By night street food tour (Join in Group)
Saigon By night street food tour (Join in Group)
Ho Chi Minh City
Quality of Experience
Lo
Food
Guides, Drivers and Staff
Transport
Hanoi - City tour full day
Hanoi - City tour full day
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh - Hanoi
Hanoi - Ninh Binh - Hanoi
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue City tour
Hue City tour
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon - Cu Chi tunnel and city tour full day
Saigon - Cu Chi tunnel and city tour full day
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue -  Marble Mountains - Hoi An
Hue - Marble Mountains - Hoi An
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buffet Dinner with Apsara dance show
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An - Cam Thanh Coconut Village - Tra Que Village
Hoi An - Cam Thanh Coconut Village - Tra Que Village
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Ho Chi Minh City
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap - Angkor tour
Siem Reap - Angkor tour
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day city tour to visit Hoi An Ancient Town
Half day city tour to visit Hoi An Ancient Town
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on May 11, 2024

Dear Ileana and Zoe,
Thank you so much for trusting me and taking your valuable time to write a review. I'm so happy to hear you had a wonderful experience with us. Please reach out to me if you plan on travelling to Vietnam next time or anywhere in the Indochina. I am always here to support you.
Warmest regards,
Huyen Nghiem (Ms)

Kimkim does it again! Trip of a lifetime!
Vietnam | Apr 4 - Apr 18, 2024

D
Diana O.
Ferndale, MD | Reviewed on May 05, 2024
Once again KimKim has come through with an amazing trip! Our local specialist in Vietnam, Doris, designed a perfect 15 day family adventure in Vietnam and Cambodia. Doris filled our journey with excursions and experiences that perfectly balanced nature, culture, history and local life. We were able to enjoy both the bustling cities and the remote countryside villages of this beautiful country and meet artisans and locals along the way. We always felt warmly welcomed by our various local... Read more

Once again KimKim has come through with an amazing trip! Our local specialist in Vietnam, Doris, designed a perfect 15 day family adventure in Vietnam and Cambodia. Doris filled our journey with excursions and experiences that perfectly balanced nature, culture, history and local life. We were able to enjoy both the bustling cities and the remote countryside villages of this beautiful country and meet artisans and locals along the way. We always felt warmly welcomed by our various local guides, and we also had plenty of time to explore on our own, with Doris on call with we had any questions or needed advice. We loved every place and every experience on land and water from riding on the back of motorbikes through the truly local areas of Ho Chi Minh City to wandering the winding alleys of old Hanoi, to riding in army jeeps past water buffalo and water lotus in the countryside of Hoi An, to exploring the jaw dropping ancient temples of Siem Reap. It was truly the trip of a lifetime.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on May 08, 2024

Dear Diana and Oboler Family,

Thank you so much for your wonderful review! I'm delighted to hear that you had such an amazing 15-day family adventure and felt warmly welcomed throughout your journey in Vietnam and Cambodia.

Thank you once again for choosing to travel with us. I wish your family all the best in life. My team and I will look forward to welcoming your family back one day! Until then, stay safe and see you!

Best regards,
Doris

Hello, I would like to share my comments abou...
Vietnam | Apr 19 - Apr 28, 2024

LENA
LENA P.
Greece | Reviewed on May 04, 2024
Hello, I would like to share my comments about our Vietnam trip.
Overall, our Vietnam trip was a delightful experience, and everything went seamlessly according to the plan.
The local agent was good, the drivers were very good. The guides were nice/polite and eager to help. Maybe they should be more knowledgeable. Their English level was rather poor.
One thing that spoiled our trip was the Hotel in Hanoi. Despite spending our last two days in a beautiful little place, our accommodation was...
Read more

Hello, I would like to share my comments about our Vietnam trip.
Overall, our Vietnam trip was a delightful experience, and everything went seamlessly according to the plan.
The local agent was good, the drivers were very good. The guides were nice/polite and eager to help. Maybe they should be more knowledgeable. Their English level was rather poor.
One thing that spoiled our trip was the Hotel in Hanoi. Despite spending our last two days in a beautiful little place, our accommodation was subpar
One thing that I recommend is for the travel agents to be more specific about the hotels/list, provide at least two options, and let the clients decide. I booked the hotels without knowing the exact level/price of each hotel. I have made clear that we wanted 4/5 star hotels.
Hue, Ha Long Bay, and Hoi An were unique experiences. We particularly enjoyed the Ecolodge at Mai Chau; it was an excellent idea. Additionally, the cruise was excellent.
Thank you,
Lena Pateraki

Hotel Reviews
Mai Chau Ecolodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lalita Boutique & Spa Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Sails Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pilgrimage Village Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Mai Chau
Hanoi - Mai Chau
Mai Chau
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay - Hanoi - flight to Hue
Halong Bay - Hanoi - flight to Hue
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Hoi An Ancient Town
Visit Hoi An Ancient Town
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue- My Son Holy Land - Hoi An
Hue- My Son Holy Land - Hoi An
Hoi An
Food
Guides, Drivers and Staff
Transport
Hanoi Culture & Walking Tour
Hanoi Culture & Walking Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on May 10, 2024
Dear Lena, Thank you for your wonderful review! It was truly a pleasure to accompany your family on the trip to Vietnam. I'm delighted to hear that you had such a fantastic experience and that everything went smoothly. I'm grateful for your recommendations as well. As you may recall, I provided a list of hotel options for your family's consideration in the general chat box, and I'm glad that your son and daughter were able to finalize the hotel list based on that. Once again, thank you for... Read more

Dear Lena,

Thank you for your wonderful review! It was truly a pleasure to accompany your family on the trip to Vietnam. I'm delighted to hear that you had such a fantastic experience and that everything went smoothly.

I'm grateful for your recommendations as well. As you may recall, I provided a list of hotel options for your family's consideration in the general chat box, and I'm glad that your son and daughter were able to finalize the hotel list based on that.

Once again, thank you for choosing to travel with us. I wish your family all the best in life, filled with many more memorable and enjoyable trips ahead. Our country will always welcome your family back someday!

Best regards,
Doris

Ashley did a great job for us.From planning ...
Vietnam | Mar 31 - Apr 21, 2024

G
Gerrit W.
Canada | Reviewed on Apr 30, 2024

Ashley did a great job for us.
From planning the trip, to the necessary paperwork. And once we were in Vietnam she was very attentive to our needs. She made sure all arrangements were followed through and met expectations.
Her involvement really allowed us to fully enjoy our trip to Vietnam!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 30, 2024

Dear Gerrit,
Thank you so much for the kind words! I truly appreciate you taking the time to share your experience. There's nothing better than knowing I was a part of your memorable trip to our country Vietnam.
Thanks again for choosing us and for sharing your feedback. We'd love to assist you in planning your next Vietnam adventure whenever you're ready!
Warmest,
Ashley

Ha Giang Loop Tour - Great overall experience!
Vietnam | Apr 22 - Apr 27, 2024

D
Dylan M.
Newark, NJ | Reviewed on Apr 29, 2024
I wanted to do a motorbike tour of the Ha Giang loop but was feeling very overwhelmed by all the different tour operators online. I was very worried about having a bad experience, as i had seen reviews of people who went on bad tours. Thankfully, I reached out to KimKim and Ashley helped me to book the perfect tour! I let her know what I was looking for, and she got me set up with a great tour group. She also fully managed my travel to and from Ha Giang, making the whole trip totally... Read more

I wanted to do a motorbike tour of the Ha Giang loop but was feeling very overwhelmed by all the different tour operators online. I was very worried about having a bad experience, as i had seen reviews of people who went on bad tours.

Thankfully, I reached out to KimKim and Ashley helped me to book the perfect tour! I let her know what I was looking for, and she got me set up with a great tour group. She also fully managed my travel to and from Ha Giang, making the whole trip totally stress free. She was very responsive to any questions I had, and also reached out independently to make sure things were going well. Overall a great experience!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 30, 2024

Dear Dylan,
Thank you so much for your kind words and for taking the time to share your amazing feedback with us! We are absolutely delighted to hear that you had a perfect Ha Giang Loop Tour. We always strive to make the booking process as smooth and stress-free as possible, and I'm glad you found it that way.
Thanks once again for letting us plan your adventure to Ha Giang. We'd love to welcome you back on another adventure in Vietnam or Thailand😉.
Best wishes!
Ashley

Our trip to Vietnam was amazing. The travel ...
Vietnam | Dec 23 - Jan 6, 2024

A
Amy P.
Point Pleasant, NJ | Reviewed on Apr 28, 2024

Our trip to Vietnam was amazing. The travel agents from Asia Aventura were great. Our trip was seamless. We were there for 14 days and visited Hanoi, Ninh Binh, Ha Long, Hoi An, Quy Nhon and Saigon. There was some overlap with the cooking classes and a trip to the coconut groves in Hoi An and Saigon which was a little disappointing, but it did not take away from the overall trip at all. We would definitely use Asia Aventura again for our next trip to Vietnam. Thank you!!

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Apr 29, 2024

Dear Amy,
Thank you very much for your honest feedback. I highly appreciate that you took the time to provide detailed feedback, which is very important to me for continuing to improve our services. I am very happy to know that your family had a great time here.
We are looking forward to welcoming your family back to discover the remaining parts of Vietnam.

Best regards,
Huyen Nghiem (Ms)

Ms Ngoc Bich / Jade is a perfect guide
Vietnam | Apr 14 - Apr 19, 2024

A
amar j.
South Africa | Reviewed on Apr 26, 2024
Ms Ngoc Bich / Jade is a perfect guide.
She is kind and helpful
Read more

Ms Ngoc Bich / Jade is a perfect guide.
She is kind and helpful

Hotel Reviews
Silk Path Boutique Hanoi

The Hotel has an excellent location in the center near the lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Erina Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Street food walking tour
Hanoi Street food walking tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Hanoi Half Day City Tour
Morning Hanoi Half Day City Tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling At Viet Hai Village – Kayaking & Swimming (Erina Cruise)
Cycling At Viet Hai Village – Kayaking & Swimming (Erina Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Dark & Bright Cave – Disembarking cruise (Erina Cruise)
Visit Dark & Bright Cave – Disembarking cruise (Erina Cruise)
Ha Long Bay

One of the cave was closed

Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Erina Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Erina Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 27, 2024

Dear Amar,
Thank you so much for your feedback. We are very thrilled to hear that your family enjoyed your short break in our Northern area.
Thanks for your kind words about Jade, she remembers you and sends her warm regards.
We’re very grateful for customers like you and hope to see your family again!
Warmest,
Ashley

Fantastic Vietnam with great travel organazation
Vietnam | Apr 10 - Apr 24, 2024

C
Christina N.
the Netherlands | Reviewed on Apr 26, 2024
We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay.
Read more

We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay.

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bamboo Eco Village
Can tho
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi HM Boutique
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Betel Garden Villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We spent some time with a very lovely family who helped celebrate my husband´s birthday.

Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An

Great farm visit, cooking class and a bonus massage.

Hue - Hanoi
Hue - Hanoi
Vietnam
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi
Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Vietnam
Forbidden Purple City - Royal Tombs
Forbidden Purple City - Royal Tombs
Vietnam
Local specialist: Camellia Nguyen

memorable vacations with Realistic Asia team KIMKIM
Vietnam | Apr 7 - Apr 20, 2024

GILBO
GILBO B.
France | Reviewed on Apr 22, 2024
Dear DAT
We wish you a fast recovery;
Note that we keep a great memory, much appreciated from all:
the program, the guides, the drivers, the choice of excursions, the activities, the hotels and restaurants were perfect.
Thanks again
Gilbo, Rolana, Jimmy, Carol, André & Paula
Read more

Dear DAT
We wish you a fast recovery;
Note that we keep a great memory, much appreciated from all:
the program, the guides, the drivers, the choice of excursions, the activities, the hotels and restaurants were perfect.

Thanks again
Gilbo, Rolana, Jimmy, Carol, André & Paula

Hotel Reviews
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Hoi An Resort
Hoi An City, Quang Nam Province
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
bathroom need to be refreshed, bathtub tight and difficult to access
Avana Retreat

magical, amazing resort, amazing staff,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

fantastic organisation, staff, food, security & clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner at Anan Saigon (Michelin Star Restaurant)
Dinner at Anan Saigon (Michelin Star Restaurant)
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Vespa Insider Tour - Half Day
Vespa Insider Tour - Half Day
Ho Chi Minh City
Food
Guides, Drivers and Staff
Transport
Sunset Dinner On Saigon Princess Cruise
Sunset Dinner On Saigon Princess Cruise
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels tour by luxury speedboat
Cu Chi Tunnels tour by luxury speedboat
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Apr 24, 2024
Dear Gilbo, Rolana, Jimmy, Carol, André & Paula, Thank you so much for your kind words and well wishes! On behalf of our Realistic Asia team Ha, we're happy to hear you had a wonderful experience on your trip and that everything from the program to the accommodations exceeded your expectations. We strive to create unforgettable experiences for our guests, and your feedback lets us know we're on the right track. Soon, if you need our assistance for any trip to Southeast Asia especially a... Read more

Dear Gilbo, Rolana, Jimmy, Carol, André & Paula,

Thank you so much for your kind words and well wishes! On behalf of our Realistic Asia team Ha, we're happy to hear you had a wonderful experience on your trip and that everything from the program to the accommodations exceeded your expectations.

We strive to create unforgettable experiences for our guests, and your feedback lets us know we're on the right track.

Soon, if you need our assistance for any trip to Southeast Asia especially a return trip to our beautiful Vietnam, we are always here to create a more memorable experience for you.

Thanks again and best wishes,
Dat & Ha

What a great trip to Vietnam and Cambodia!
Vietnam | Mar 31 - Apr 12, 2024

Tristan
Tristan S.
Belgium | Reviewed on Apr 20, 2024
We had a great trip to Vietnam and Cambodia
Trang made great efforts to adapt the trip to our needs with multiple changes before we decided on the final trip
We first explored Hanoi and surroundings with our guide Ky : Hanoi city, biking and hiking in the rice fields around Puo Luong, and Ha Long bay. Ky is a really enthusiastic and dynamic guide 😉, Be sure to ask him if you can to hike and explore the north of Vietnam
Then we flew to Siem Reap and discovered the wonderful temples of...
Read more

We had a great trip to Vietnam and Cambodia
Trang made great efforts to adapt the trip to our needs with multiple changes before we decided on the final trip
We first explored Hanoi and surroundings with our guide Ky : Hanoi city, biking and hiking in the rice fields around Puo Luong, and Ha Long bay. Ky is a really enthusiastic and dynamic guide 😉, Be sure to ask him if you can to hike and explore the north of Vietnam
Then we flew to Siem Reap and discovered the wonderful temples of Angkor, and an elephant retreat , with guide Bun. Bun did a wonderful job at introducing the Cambodian culture, which is very different from Vietnam, he is very knowledgeable and his English is excellent which made communication very easy.
And finally, we flew back to Vietnam, to Hoi An.
We discovered this wonderful little city with our guide Hân: The ancient town, the many lanterns , the rice fields and the coconut plantations. Both his English and French are excellent and he was also very helpful during these few days, a lovely person.
With our 12 day trip, we only discovered a tiny portion of these wonderful countries that offer many more possibilities for exploring their fascinating cultures
Transportation with our own dedicated minivan and driver was always at a very high-level
Hotels were exactly what we asked for
Thumbs up 👍🏻 for the organization, highly recommended

Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

Halong Bay is certainly worth exploring as a natural wonder, but the massive amount of tourists makes this a little bit of a lesser experience for us. I would advise exploring the alternatives around it as you will probably encounter less tourist

Quality of Experience
Food
Transport
Pu Luong - Hanoi
Pu Luong - Hanoi
Pu Luong Nature Reserve

Still a lesser known region, so you get to see some magnificent rice fields with almost no tourists. This is a certainly an interesting place when the rice fields up north are not yet planted like in these months of April and May

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap – Phnom Kulen – Elephant Forest
Siem Reap – Phnom Kulen – Elephant Forest
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Siem Reap - Angkor tour
Siem Reap - Angkor tour
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phare Circus Show
Siem Reap
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Apr 21, 2024
Hi Tristan,
Thank you so much for your valuable feedback and your kind words! It was my absolute pleasure to accompany you and your family on your Vietnam and Cambodia journey. I am so happy that your family enjoyed the trip. Your happiness is what makes my job so fulfilling. I have passed on your compliments to our tour guides, drivers, and our operation team who will be delighted to know they made your trip memorable!
Wishing you and your family all the best in life, filled with many more...
Read more

Hi Tristan,
Thank you so much for your valuable feedback and your kind words! It was my absolute pleasure to accompany you and your family on your Vietnam and Cambodia journey. I am so happy that your family enjoyed the trip. Your happiness is what makes my job so fulfilling. I have passed on your compliments to our tour guides, drivers, and our operation team who will be delighted to know they made your trip memorable!
Wishing you and your family all the best in life, filled with many more happy and meaningful moments. I do hope to have a chance to accompany you on your next adventure in Asia!
Warmest greetings from Vietnam,
Trang

Great trip to Vietnam and Cambodia!
Vietnam | Mar 29 - Apr 14, 2024

Ximena
Ximena H.
Kansas City, MO | Reviewed on Apr 16, 2024
Our Trip to Vietnam and Cambodia through kim kim was very smooth, Ashley was on top of the every day planning and she was being sure we were satisfied throughout our trip. She was very fast putting together this trip for us that was decided at the last minute.
The guides were very friendly, flexible and knowledgeable.
Our private transportation was very comfortable and convenient.
Thank you Kim Kim, Ashley and your team for making this memorable trip for us.
Read more

Our Trip to Vietnam and Cambodia through kim kim was very smooth, Ashley was on top of the every day planning and she was being sure we were satisfied throughout our trip. She was very fast putting together this trip for us that was decided at the last minute.
The guides were very friendly, flexible and knowledgeable.
Our private transportation was very comfortable and convenient.
Thank you Kim Kim, Ashley and your team for making this memorable trip for us.

Hotel Review
Chen Sea Resort & Spa
Phu quoc

Amazing location on the beach, very friendly staff, delicious food.

Authenticity & Character
The rooms are beautiful, the architecture of the hotel very unique
Location
Great location on a beautiful beach
Staff
Very friendly and helpful
Cleanliness & Comfort
Rooms and public areas in very well condition
Activity Review
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

Great sigh seen place, nice family time, food in the boat was amazing, very friendly staff, rooms very comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 19, 2024

Dear Ximena,
Wow! This review truly made my day! I'm so thrilled to hear your family trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure was my absolute pleasure!
Thank you for choosing us & kimkim and for taking the time to leave such a kind review. It means the world to our entire team! If you're ever planning another trip to Southeast Asia, don't hesitate to reach out - I'd be delighted to help craft another unforgettable adventure for your family🥰
My very best from Hanoi <3
Ashley

Amazing Vietnam
Vietnam | Mar 30 - Apr 13, 2024

Claire
Claire W.
United Kingdom | Reviewed on Apr 14, 2024
What a trip! From the very beginning Dat took into account all our requests for our trip with our 2 daughters. Communication was excellent throughout, quick responses to any questions, itinerary was updated and all information needed was clear and easy to follow. Ha took over from Dat when we arrived in Vietnam, she met us with a welcoming smile and was amazing with any questions I had, checked in with us frequently and was really helpful. The whole trip was absolutely fantastic, all ran... Read more

What a trip! From the very beginning Dat took into account all our requests for our trip with our 2 daughters. Communication was excellent throughout, quick responses to any questions, itinerary was updated and all information needed was clear and easy to follow. Ha took over from Dat when we arrived in Vietnam, she met us with a welcoming smile and was amazing with any questions I had, checked in with us frequently and was really helpful. The whole trip was absolutely fantastic, all ran so smoothly with pick ups, tours and accommodation, which made it so relaxed and enjoyable. Would highly recommend KimKim to anyone looking to travel. Brilliant experience!

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Hotel is really central in Hanoi and so easy to find. Rooms are spacious and comfortable. Breakfast was varied. Unfortunately for us the spa was closed and they were renovating the hotel when we were there, so lots of noise from that, but we were out most of the time so didn’t really bother us, but would have been helpful to have been pre-warned - their website didn’t even note anything about the renovations. I would still recommend as I think once complete is still a great hotel in the city centre.

Authenticity & Character
Location
Located right near the lake, and close to the night market too.
Staff
Super friendly staff that were really helpful.
Cleanliness & Comfort
Queen Ann Hotel Saigon

This hotel was in a good location close to the food night market. The rooms are spacious and comfortable. We were on the 11th floor and with only one lift was a bit painful. The breakfast was ok, very busy in the mornings with everyone being there at the same time due to tour pick ups which sometimes could be hard to get a table. Staff were friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Boutique Cruise

Great boat that is comfortable, clean, good food and friendly staff.

Authenticity & Character
Staff
Cleanliness & Comfort
Showers needed a bit of an upgrade.
Hoi An Riverside Villas & Apartments

Loved this place. Just outside the main centre of Hoi An, lovely rooms with balcony overlooking the pool. Spacious and comfortable. Breakfast was good and varied. Nice pool that was kept clean throughout the day. Staff were lovely and friendly. Bikes were available to use, but we just caught a taxi to the centre. We were there only one day but would recommend this place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thanh Kieu Beach resort
Kien Gianh

A little gem of relaxation! Had four nights here in the family bungalow. Lovely, spacious, comfortable which a view of the beach. Good quiet location right on the sandy beach. Staff were helpful and friendly. Beach restaurant food was varied and tasty. Only negative is in the evening, beach restaurant area was super quiet, no music (even just low level chilled music) and bar closes at 9pm, which was a shame as in such a lovely location and just felt it lacked a little atmosphere.

Authenticity & Character
Location
Was on a really lovely part of a long beach, palm trees, plenty of beds to use and a massage area too!
Staff
Cleanliness & Comfort
Activity Reviews
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

Very beautiful area to visit. The boat trip was superb, enjoyed the kayaking and swimming was good fun too. Karaoke was hilarious in the evening!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh city tour - Cu Chi tunnels  - Joint in tour
Ho Chi Minh city tour - Cu Chi tunnels - Joint in tour
Ho Chi Minh City

This was a really good day, very informative, interesting and interactive. Highly recommend to give an insight to Vietnam’s history.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh Day Trip ( Hoa Lu - Trang An) - Join In Tour
Ninh Binh Day Trip ( Hoa Lu - Trang An) - Join In Tour
Vietnam

Loved this trip, such a beautiful area to visit and see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho) - Joint in tour
Mekong Delta Group Tour (My Tho) - Joint in tour
Ho Chi Minh City

Fantastic day out, seeing how coconut candy is made, lovely boat trip through the Mekong and a short fun bike ride. Even got to try Snake wine…

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam

After getting up very early to no sunrise, we found this a little disappointing compared to the caves we saw in the Ninh Binh province.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Apr 15, 2024

Dear Claire,

I hope you had settled home safe and sound! Thanks so much for the fantastic review!

I really appreciate you mentioning how smoothly everything went with your daughters - that's always a great feeling to hear.

Thanks again for choosing KimKim! We're so glad you had a brilliant experience - we'd love to welcome you back again someday.

Thank you and love from Realistic Asia,
Dat & Ha

If you’re looking for convenience, Kimkim is ...
Vietnam | Apr 5 - Apr 13, 2024

Susan
Susan L.
Newark, NJ | Reviewed on Apr 14, 2024

If you’re looking for convenience, Kimkim is the way to go. Our local contact for Vietnam, Ashley, was always there for us. She helped us to plan our itinerary and the accommodations and transfers were excellent. During the trip, she was responsive to all of our questions. We highly recommend.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 16, 2024

Dear Susan,
Thank you so much for taking the time to write us feedback. I am really happy to read that you enjoyed your time in Vietnam and that I was able to be part of your memorable vacation!
Thank you again for choosing our company and we hope to see you again!
Best wishes!
Ashley

Tuticorin Boys Travel to Vietnam.
Vietnam | Apr 6 - Apr 13, 2024

Percy
Percy F.
United Kingdom | Reviewed on Apr 14, 2024
Right from our trip planning till we got dropped off at the airport, Ashely made sure that everything was taken care of and we had a great time. We flew into Hanoi and flew out of HCMC, and we couldn't have asked for more, packing a punch travelling to Hanoi, Sapal, Halong and HCMC in eight days. We first visited Sapa, north of Hanoi and within spitting distance to the nearest Chinese town Lao Cai. Our guide at Sapo, Ly was always smiling, knowledgeable and full of energy. She has a great... Read more

Right from our trip planning till we got dropped off at the airport, Ashely made sure that everything was taken care of and we had a great time. We flew into Hanoi and flew out of HCMC, and we couldn't have asked for more, packing a punch travelling to Hanoi, Sapal, Halong and HCMC in eight days. We first visited Sapa, north of Hanoi and within spitting distance to the nearest Chinese town Lao Cai. Our guide at Sapo, Ly was always smiling, knowledgeable and full of energy. She has a great sense of humour. A Hmong herself (one of the tribes in Sapa region), she knows Sapa and beyond by the back of her hand. Our walks beyond Sapa through the rice fields with her was truly memorable. After Sapa, our next stop was Halong Bay on Erina Cruise. Though it was cloudy and covered in mist, Halong Bay was mesmerising. The food and accommodation on the cruise was sumptuous and their staff, always smiling. Later, we flew to HCMC, did a half day tour visiting Binh Tay market, Cholon, a Lacquerware making shop. In the evening, we, on our own went and saw the Notre Dame whose facade is under renovation and the post office walking through Districts 1 & 2. . Our guide, a young boy Khoi, was funny too. He talked us through the cultural nuances of Vietnam in general and the places we visited. We thought of signing off by going to the Cu Chi tunnels. Vi, our guide, gave us a primer on international relations, on the Vietnam War and prepped us before we got into the tunnels literally. Again, she was funny too. Our heartfelt appreciation to all our guides. And to Ashley, thank you so much. Thank you for that lovely gesture, for remembering Andrew's birthday, sending us one of your staff and treating us for dinner in HCMC. This is a trip, we will remember.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 16, 2024

Dear Percy,
Thank you so much for your kind words and for taking the time to share your amazing feedback with us! We are absolutely delighted to hear that you had an outstanding experience during your time here in my homeland Vietnam:)
I'll pass the review on to the team and I'm sure they will really appreciate it too!
We would love to welcome you back in the future, and I will be here and more than happy to assist you!
Thanks once again for letting us plan your Vietnam trip. It was such a pleasure working together with you.
My very best from Hanoi <3
Ashley

Ashley was an awesome coordinator, very good ...
Vietnam | Apr 6 - Apr 13, 2024

feroz
feroz m.
India | Reviewed on Apr 14, 2024

Ashley was an awesome coordinator, very good planner and went out of the way to make our trip memorable.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 16, 2024

Dear Feroz,
Thank you so much for your kind words! I'm thrilled to hear you enjoyed your trip. It was my pleasure to help make it memorable.
Thank you again for choosing our company and we hope to see you again in near future!
Best,
Ashley

We had looked at several travel companies and...
Vietnam | Feb 22 - Mar 11, 2024

T
Terri J.
Lakeville, MN | Reviewed on Apr 13, 2024
We had looked at several travel companies and selected KimKim based on price and responsiveness. However, in the end we had to do a lot of research and suggest unique experiences that better fit with who we are and the variety we were looking for. We bsed some of our ideas from other sample itineraries we found, passed them along. You need to take the time to get to know your customers and take the time to do research on a variety of options. don't just give us one itinerary that looks... Read more

We had looked at several travel companies and selected KimKim based on price and responsiveness. However, in the end we had to do a lot of research and suggest unique experiences that better fit with who we are and the variety we were looking for. We bsed some of our ideas from other sample itineraries we found, passed them along. You need to take the time to get to know your customers and take the time to do research on a variety of options. don't just give us one itinerary that looks finalized. Give us ideas in several locations. It ended up being ALOT of work to plan. The execution and service was great however.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Apr 21, 2024

Hi Terri Johnson,
Thank you so much for your valuable feedback, I appreciate it a lot. I'm delighted to hear that in general, you enjoyed the trip in Vietnam, Cambodia, and Laos. Wishing you and your family all the best in life, filled with many more happy and meaningful moments. I do hope to have a chance to accompany you on your next adventure in Asia!
Warmest greetings from Vietnam,
Trang

Excellent multi-generation family trip to Vietnam
Vietnam | Mar 29 - Apr 7, 2024

Jessica
Jessica F.
San Jose, CA | Reviewed on Apr 10, 2024
We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and...
Read more

We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and helpful! She was so informative. She also responded right away with a couple confusing things that happened in the country.
Our guides were great! We particularly enjoyed our day with Susan in Bana Hills, and our time with Coung in Hanoi. Both were friendly, easygoing, accommodating, pleasant and fun!
The hotels were great and Hien chose rooms that were perfect for our family unit, always selecting adjoining or combined rooms for us and our young children. The hotels were also very posh, much nicer than anything we could afford at home. We felt like celebrities.
The cruise Hien chose for our family in Halong Bay was also great, and the kids really enjoyed the activities.
Overall, I would highly recommend Hien and Realistic Asia. We will certainly choose them again if we have another chance to do so!

Hotel Reviews
Somerset Chancellor Court Ho Chi Minh City

The hotel had everything we needed for our stay in Ho Chi Minh City. I particularly appreciated the large fresh water container they put in our room so that we could refill our water bottles. It was conveniently located and had a very nice pool that was heated. We swam in the pool every day that we were there! The breakfast was also great, and included several options to order as well as a small buffet. The service was polite and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Sands Oceanfront Danang Hotel

This might be the nicest hotel I have ever stayed at. It was so beautiful and luxurious. The staff were polite and warm! The staff at the front door walked us across the street from the door of the hotel to the beach so that we didn't have to brave the traffic patterns alone, and they noticed us trying to get back and came to rescue us from the other side of the road when we needed to return! This was above and beyond any expectations that I have of service. Additionally, the rooftop bar and pool were extremely luxurious and posh. We didn't get a chance to swim because we had already been to the beach, but the view was spectacular. The breakfast was probably the best breakfast I have ever had at a hotel. It was an extensive buffet and every single thing was delicious. It was aided by the fact that you could see the entire 180 degree view of the beach including the giant Buddha statue from the restaurant. We also had dinner in the restaurant and it was a delicious and fabulous meal. All in all, I will remember this hotel forever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

This hotel had a beautiful colonial feel to it. The decor was beautiful, service was great, and room was excellent. The rooftop bar is like a nightclub and has fabulous wrought iron work that makes it look like a bridge. It was fun to have drinks up there and look at the city view. Our room was a suite, with two bedrooms, which worked great for us and the kids. The only down side was the lack of a pool.

Authenticity & Character
Location
Right in old town Hanoi.
Staff
Cleanliness & Comfort
Halong Capella Cruise
Halong

We had a one night cruise in Halong Bay with Capella. Our cruise director was Tom, Cruise director, which was cute! This cruise was very elegant. The decor and rooms all had that old world charm and were spotless and modern. We had three kids with us age 9, 11, and 14, and this was a great choice for our family. The activities the first day included kayaking, swimming, going down a giant slide into the ocean, and a cooking demonstration with participation from the audience. My kids took advantage of all the activities and had a great time. The second day we went on a short row boat ride through a cave. This was a good activity for the one elder in our party and we all enjoyed it. I think this cruise is a good choice for families with kids and most of the families on the cruise had kids in late elementary school through teen years. The accommodations were top notch and the activities were very fun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

Excellent hotel with beautiful decor. We liked the breakfast a lot and the pool was nice. Great location in the middle of old Hanoi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa

Beautiful hotel on the banks of the river. Breakfast was lovely, the pool was lovely and the rooms were decorated in a very luxurious way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay

Out of all the activities that we did, this one was not particularly memorable. The cave was tiny. Halong bay in general was amazing and the boat driver was great, but the actual activity didn't add much to our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private day trip to Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Private day trip to Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Vietnam

We had a very memorable and fantastic day visiting Ninh Binh. Our guide, Cuong, was friendly, warm and informative. We enjoyed our time with him. We all enjoyed climbing the 550 steps to the top of the lookout, and my son and husband actually went up both peaks. We have some great pictures. The boat ride was also very memorable. It was so interesting how the boat drivers rowed with their feet. Our boats stopped and we walked up another 87 steps for a view of the rice fields. This was amazing and beautiful. Definitely recommend this excursion!

Quality of Experience
Food
The included lunch was fabulous! We all enjoyed the regional food and drinks.
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

We had a great time in Frog Lagoon. Our ship was fabulous, and we parked in Frog Lagoon for kayaking, swimming and using a giant inflatable slide. These were great activities for our family, which includes three kids between the ages of 9-14. They all loved the activities and the location. I highly recommend this excursion.

Quality of Experience
Day trip to Bana Hills
Day trip to Bana Hills
Vietnam

We had a lovely day trip with Susan, our guide. She was very knowledgeable, friendly and enjoyable to be around. She picked us up in Hoian and dropped us at Danang in the late afternoon. During the day, she took us up to Bana Hills and guided us to the Golden Hands Bridge, the gardens and on a couple rides at the amusement park. We were pretty exhausted after that and opted to return to Danang to take advantage of the beach, which was fabulous. Thanks Susan for your help and flexibility in accommodating the needs of our family!

Quality of Experience
Food
We ate at a buffet at Bana Hills that was German themed, but mostly included Vietnamese food. Everything was very tasty!
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

James was our guide for our half day in Hoi An. Hoi An is beautiful and the old town is so quaint. First, we stopped for Bunmi, and really enjoyed the sandwiches. Then we toured around the old quarter, which has so much charm! James was very knowledgeable and is a local, so he knew many shopkeepers and sellers. He was flexible to meet the needs of our family and deposited us at our hotel. I didn't get enough of the old town, so I went back out to shop at the cute stores while my husband and kids went swimming at the hotel. I felt very safe and comfortable in this area, even as a foreign woman walking around by myself. I wish I had had a little more time in this area, it was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 11, 2024

Dear Jessica,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday with your family!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. I will pass your kind word to the whole team that you met in the trip.
It’s such a great honor to be a small part in your trip to the homeland. You are such a great customer , thank you again for choosing our company and we hope to see you again!
From Vietnam with love,
Hien