Kimkim Trip Reviews for Vietnam
We had a fantastic trip!!! From start to end ...
Vietnam
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Jan 17 - Jan 26, 2023

We had a fantastic trip!!! From start to end we felt we re well looked after. Planning, guide and driver where all aligned and very profesional. I would highly recomend using Alex for travels in Vietnam :)
FABULOUS FAMILY HOLIDAY
Vietnam
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Jan 4 - Jan 19, 2023
We recently completed a holiday in South and central Vietnam. After partially organising the holiday from Australia, I realised I needed some assistance from someone with local knowledge. I was travelling with my husband and my 3 older children. I'm not sure how I stumbled upon Kim Kim but after reading the reviews I thought I'd give them a go. I cannot express how fantastic they were. Throughout the planning stage I dealt regularly with Long. He was so helpful and provided so much advice... read more
2 Weeks in Vietnam
Vietnam
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Jan 7 - Jan 18, 2023
I cannot write enough good things about our service provided by Long and KimKim. From the very beginning stages to the last day of our trip, Long was especially helpful and reliable. I had so many thoughts and plans and he made it possible to include nearly everything we wanted to do in Vietnam within our time restraint.
Long checked in with us during the planning stages of the trip and throughout the entirety of the trip. All of our rides and transportation were taken care of and we were... read more

Dear Danielle,
Thank you so much for taking the time to share with me and my team your great experiences in Vietnam. I am very glad that you enjoyed this holiday. It was a pleasure for us to be a part of your trip.
Thank you again for choosing Realistic Asia and hope to see you again in other Indochina countries in future.
Best wishes!
Long
Amazing concierge service
Vietnam
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Dec 28 - Jan 14, 2023
The trip was amazing. Hien was very communicative and made sure everything went according to plan. We were taken care of from A to Z and had the private car, driver and tour guide to ourselves during the trip. We paid a fraction of the cost compared to other tailor tours. When I had some plan changes or requested additional tours or services, Hien quickly accommodated the request and got the driver and the tour guide ready for us. She was our private concierge and ready to answer any questions. read more

Dear Minh,
Thank you so much for your good reviews!
We are very thrilled to hear that you enjoyed your holiday in Vietnam and Cambodia. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience. We’re very grateful for customers like you and hope to see you again!
Warmest regards,
Hien
HIGHLY recommend Hien!
Vietnam
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Dec 23 - Jan 2, 2023
Hien was such a detailed, thoughtful, and organized planner! We traveled to three different cities and she single-handedly coordinated seeing all of them, seamlessly.
She's also very patient as well as, I've made a lot of requests throughout the trip, and she delivered on all of them.
Vietnam was amazing, highly recommend, lots of history there and very beautiful place.

Dear my beloved partner!
Thank you so much for sharing your experience!
We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. Thanks for your kind words as well. It was a big pleasure for us to organize your holiday.
Thank you again for trusting our company, and we hope to see you again!
Best regards,
Hien
Fantastic 'Grand tour' of Vietnam
Vietnam
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Dec 28 - Jan 12, 2023
Thank you Ashley for assisting me organise the 'Grand tour of Vietnam' in January 2023.
You were very helpful in suggesting the most efficient route and listened to my requests and were quick to accommodate any changes I wanted to make.
I was grateful for your prompt responses when I was in Vietnam with the questions I had which was very reassuring.
All the transfers were on time and very efficient and friendly as were the guides.
Thank you very much for putting this trip together.
With... read more

Dear Jason,
Thank you so much for your feedback and your kind words! It was a great pleasure for me and Realistic Asia team to accompany you on the trip.
Thank you again for choosing our services. Wishing you all the best and hope to see you on the next vacation to Southeast Asia in the future!
Best wishes!
Ashley
Action packed SE Asia trip
Vietnam
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Dec 28 - Jan 13, 2023
Our itinerary followed our guidelines to be action packed and cover lots of ground. We went to incredible locations and were with great people. We had an agency operator assigned that was available at all hours to answer questions and correct any issues. There were few communication errors but the agency was always very open to dialogue and fixing things. The places we went were AMAZING and we definitely see the benefit of getting a local to organize and plan the best set up. The hotels were... read more
Our recent trip to Vietnam was AMAZING and wo...
Vietnam
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Dec 23 - Jan 8, 2023
Our recent trip to Vietnam was AMAZING and would not have been possible with Hien's expertise, patience, and geniune desire to make our trip exactly as we wanted it to be. She answered all our questions during the planning process and was easily reachable during our trip so if any hiccups occurred or if we needed extra help, she was always in touch. We went back and forth making changes, etc. and had many versions of our itinerary; but throughout all of it, she was very accommodating. I... read more

Hi An,
Thank you so much for taking the time to share with me and my team your experiences in Vietnam. I am very glad that you came home with great memories. It was a pleasure for us to be a part of your trip.
Thank you again for choosing Realistic Asia and hope to see you again in other Indochina countries in future.
Best wishes!
Hien
Vietnam? Yes Vietnam!
Vietnam
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Dec 17 - Jan 1, 2023

Vietnam? Yes Vietnam!
To be honest we pondered that question as well prior to making our plans to visit this little known country located in SE Asia, but Vietnamese expats we knew reassured us that it was a beautiful and very friendly country, and boy were they right!
We used KimKim Travel to help us plan a vacation which took us from the capital city of Hanoi and Ha Long Bay to the ultra-modern Ho Chi Minh City (aka Saigon) and Mekong (river of the 9 Dragons) Delta. We initially viewed... read more
Visit to Vietnam
Vietnam
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Dec 31 - Jan 10, 2023

We really enjoyed the trip and wish could stay longer to see more of the beautiful place. We love the places we visited, the foods, the hotel and the guides. The guides ( Tu in Hanoi, Mr. Dzung in Hue And Hoi An, Mr. Minh in Hoi An, And Tony in HCMC were all very knowledgeable of the history of the places we visited. We learned so much about Vietnam and the culture.
Mr. Nguyen, our driver in Hue And Hoi An
Was very nice and helpful.
Hanoi is very nice city, clean with a lot of... read more
Northern Vietnam Bliss
Vietnam
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Dec 27 - Jan 3, 2023
Just returned from an 8 day trip planned via KimKim to Northern Vietnam (Hanoi, Sapa, Halong Bay) and could not recommend KimKim and Realistic Asia’s tours more highly. This was my husband and my first time taking an entirely “tour guided” vacation, as we typically plan and organize everything ourselves. To be honest, when researching KimKim tours, I found mixed reviews (mostly due to covid and changes it forced upon past clients), but after filling out the initial query into the trip, I felt... read more

Dear my beloved guest,
Thank you so much for devoting some time to leave us such a great review. It really means a lot to us that you had a great experience with our company.
Looking forward to serving you in future trip to our country Vietnam and other Indochina countries.
Best wishes!
Ashley
vietnam north to south
Vietnam
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Dec 18 - Jan 1, 2023
we had a wonderful trip to vietnam for 15 days , Our specialist Ha helped me plan the trip . we conversed many texts and she answered all my questions in detail. we first went to Hanoi, the Halong bay for overnight stay, then Hue, Hoi An, Danang , HCM city then to Siem Reap Angkor Wat . we booked our international flight ourselves, but Ha arranged all internal flights, from Hanoi to Hue , then Danang to HCM city , then HCM city to Siem Reap. the flight arrangements were very smoothly . all... read more

Dear Jessie,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience. Thanks again for the review and for being such a great customer.
Hope to see you again in other Indochina countries in future!
Best regards,
Ha
If you're considering a trip to Vietnam, choo...
Vietnam
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Dec 18 - Dec 29, 2022

If you're considering a trip to Vietnam, choose Realistic Asia! We were so so pleased with them! This is the first time using KimKim, and we were a little bit concerned that they would create a mainstream trip plan for us, but WOW, it surpassed our expectations!!
Hien was responsive from the beginning stages of planning to the end of the trip, switching a thing or two in the itinerary as we wished, adjusting pick up times as our flight was delayed, and promptly replying to our inquiries.... read more

Dear my beloved traveler,
Thank you so much for leaving us such a detailed review that motivates our team a lot (will pass it to them) and helps us further develop our services as well. We are so happy that your family completely enjoyed the trip. We have worked hard on delivering excellent service and memorable experiences for our travelers and are extremely happy that we successfully did that for your trip.
Thank you again for choosing us for this family trip to Vietnam! I hope to see you... read more
Amazing trip to Vietnam
Vietnam
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Dec 26 - Dec 28, 2022
We had a fantastic trip to Vietnam and really appreciated all the assistance provided by Ashley! She was very accommodating and patient as we requested a few modifications to our itinerary as we became more educated on the options.
She was extremely responsive and informative, and I would highly recommend both Ashley and Kimkim! read more

Dear my beloved client,
Thanks so much for your review! I am very thrilled that your family enjoyed the trip. It was a great pleasure for me and our team to host you on this holiday. Your feedback is highly appreciated, it enables us to further develop our services and organize memorable holidays for future clients.
Hope to see you again in other Indochina countries in future.
Happy holidays to your family!
Ashley
Most wonderful vacation in Vietnam!
Vietnam
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Dec 18 - Dec 26, 2022
On our first trip to Vietnam, we wanted to have a nice balance of nature and city trips, learn about culture and explore the cuisine - so we worked with Ashley to build a custom-made itinerary, which turned out to be an unforgettable trip. She has been most helpful to accommodate all our needs, quickly turned around every request and also supported when we had some emergencies due to a forgotten luggage while in Vietnam, always checking in to ensure we enjoy it all. Mr Tu, our tour guide... read more

Dear Agnes,
Thank you so much for leaving us such a detailed review that motivates our team a lot. We are so happy to hear that you have enjoyed your trip. We work hard on delivering excellent service and memorable experiences for our travelers. Thank you so much for choosing us for this trip to Vietnam! I hope to see you on the next vacation to South-east Asia in the future.
Happy New Year to you and your family!
Ashley
Tailored Vietnam Trip for 5 days, great service provided!
Vietnam
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Dec 21 - Dec 26, 2022
I worked with Long to coordinate my trip through Kim Kim and he was persistently providing me excellent customer care in adjusting the itinerary to fit my needs and checked in on me throughout the trip. It can be stressful taking an international trip but he made himself available and was responsive in a reasonable amount of time. My tour guide Ngọc Sáu was also amazing in the sense that he was knowledgeable, adaptable to my groups needs, and was the friendliest tour guide. You could tell he... read more

Dear Tina,
Thanks so much for your review! I am very thrilled to hear your kind words about the holiday. It was a great pleasure for me and our team to organize this trip, and we are very happy to know that you enjoyed it.
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable holidays for our future clients.
Thanks again for the review and for being such a great customer.
Long
Christmas in Vietnam! We had a WONDERFUL time...
Vietnam
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Dec 16 - Dec 24, 2022
Christmas in Vietnam! We had a WONDERFUL time as a family of 4 in Vietnam. Huyen put together an awesome 10 day itinerary that was very responsive to our interests and limitations traveling with 2 kids under 7. Each hotel was excellent, the activities were fun and interesting and the guides were very very very knowledgeable, flexible and kind. Thank you so much Huyen and the rest of the team!! read more

Dear Kemi,
Thank you very much for believing & booking with Asia Aventura and taking the time to write valuable feedback. Your high appreciation is a very big motivation for our team to constantly improve our tour services and support more clients in the future. The New Year 2023 is coming near, we wish you and your family all the best in 2023, endurance, strength, health, and as much happiness and success in the years to come!
Best regards,
Huyen Nghiem (Ms)
Perfect Trip to Vietnam!
Vietnam
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Nov 29 - Dec 14, 2022

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was... read more
Last Minute Trip Planning
Vietnam
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Nov 29 - Dec 12, 2022
Dat was amazing and was always quick to assist in our planning and final execution of our last minute trip to Vietnam. After seeing enough videos and reading about the typical pitfalls encountered by tourists in Vietnam, we decided to go with kimkim and coordinate with Realistic Asia in planning a two week trip through the cities and rural areas of Vietnam.
Our trip began in Hanoi and ended in Ho Chi Minh City (Saigon), with Hoi An, Ha Long Bay and Phu Quoc as stops along the way. Our... read more

Dear Peter,
Thank you so much for such a great review! It is my pleasure to assist you on this trip. We are so happy to hear that you have had a great vacation in Vietnam. I hope to see you again on your next holiday in South-East Asia.
Wish you all the best and hope to welcome you again in the future!
Dat
All of our guides were excellent. Very info...
Vietnam
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Dec 2 - Dec 9, 2022

All of our guides were excellent. Very informative, personable and helpful. Their English was good.
Would definitely use again and would recommend to others

Dear Peggy,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. I will pass your words to our guides. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.
Best regards,
Camellia
We had not done personalized private tours be...
Vietnam
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Nov 17 - Dec 1, 2022

We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately.
We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the... read more

Hi J C.
Thank you so much for leaving us such a detailed review and valuable suggestions. It is so happy to hear that you have enjoyed your trip overall although there are still some spaces for us to improve in the future.
According to your feedback , I will not use Alagon D'antique Hotel & Spa for my clients in the future and also redesign the Mekong delta river tour, thank you so much for your valuable feedback.
I am sorry that I forgot to mention the difference of the airport transfer... read more
A C review of Vietnam and KL trip for Jerry and Billy
Vietnam
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Nov 17 - Dec 1, 2022
The guides and drivers were helpful and accommodating.
In Hanoi, Mr. Le “Leo” was kind enough to take us to some restaurants to taste some food we wanted to try.
In Hoi An and Da Nang, Mr. Tuan allowed us to stop by a tailor to get some custom clothes.
In Saigon, Victor helped us negotiate the chaotic Saigon traffic. One suggestion is that he should provide links to the videos he showed rather than showing them during the drives. It can be difficult to watch videos while in a... read more

Hi A C.
Thank you so much for leaving us such a detailed review and valuable suggestions. We are so happy to hear that you have enjoyed your trip. Thank you again for your choosing us for this trip to Vietnam and Malaysia!I will forward your suggestion about video links to Victor. I hope to see you on the next holiday to South-East Asia again.
Best regards,
Tom
Responsive Planner, Subpar activities, Poor Time Planning
Vietnam
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Nov 14 - Nov 22, 2022
Huyen was very responsive and was very adept at answering our questions regarding our trip, but I felt the trip activities were very repetitive, subpar, and had poor time management in which we had hours between activities or didn't have enough time.
Day 1- Hanoi
The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due... read more

Dear Derrick M.,
Firstly, thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future. I am very sorry that you weren't totally interested in our Vietnam Tour and didn't have good travel experience with our services.
With regards to your comments of our time management and services, I would like to make it more clear as follows:
+ Day 1: When I worked with David, we agreed that there would be a... read more
Amazing experience for our Vietnam trip
Vietnam
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Nov 6 - Nov 19, 2022
Great experience overall, from A to Z (with both KimKim and our local specialist from Realistic Asia).
Before the trip:
I have to say, I was not comfortable at first because I had never heard of KimKim before and reviews on Realistic Asia were good but not numerous.
For everyone reading my review and having the same lack of comfort : get over it and book with these guys without any hesitation.
Hien was my contact since the very beginning. Great and pro-active communication, she was... read more

Dear Jeremie,
Thanks so much for your review! I am very thrilled to hear your kind words about the holiday. It was a great pleasure for me and our team to organize this trip, and we are very happy to know that you enjoyed it.
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable holidays for our future clients.
Thanks again for the review and for being such a great customer.
Hien
A first trip to VietNam, made amazing by KimKim
Vietnam
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Nov 6 - Nov 11, 2022

We enjoyed our hotels and guides very much. Every guide and driver was timely, which can be a real worry when you are traveling in a country where you don't speak the language. The hotels were nicer than we anticipated, particularly the Myst in Ho Chi Minh. The cruise in HaLong was alot of fun and worth the time it took (we only had 4 days in VietNam). The only part of our trip I wouldn't recommend was the Mekong delta trip. We felt it was took too long to reach the starting destination and lasted too long.
Otherwise, would use KimKim again to plan future trips.

Dear Joyce,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. Thank s again for your choosing us for this trip to Vietnam! I hope to see you on the next holiday to South-East Asia.
Best regards,
Long
Awesome Trip
Vietnam
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Oct 20 - Nov 2, 2022

The trip was great. It was easy to plan and Ashley was very prompt in making the changes we asked for. We had a few hiccups along the way which Ashley sorted out.
Highly recommend using KimKim. read more

Hi Polly,
Thank you so much for the feedback and your kind words! It was a great pleasure for us to accompany you and Jake on the trip.
Thank you again for choosing our services. Wishing you all the best and hope to see you on the next vacation to Southeast Asia in the future!
Kind regards,
Ashley
Wonderful trip!
Vietnam
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Oct 15 - Oct 23, 2022

Fantastic trip!! We originally planned this trip to take place in March 2020 . Obviously that did not happen and we ended up rescheduling multiple times as we waited for travel to be safe again. Huyen Nghiem and the entire team stayed in contact with us (over the course of 2.5 years!) to make sure we had the best possible support both during planning and the trip itself. We were finally able to take the trip in October 2022 and it was 100% worth the wait. Vietnam is a stunning country filled with wonderful people, delicious food, and beautiful landscapes.
Amazing trip in Vietnam
Vietnam
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Oct 19 - Oct 31, 2022
We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect! read more

Dear Chaido,
Many thanks for your booking with us and our team very happy to hear that you had a wonderfull trip. We hope you can comeback Vietnam soon and we can organise another trip for you.
Best regards,
Camellia
10 Day Vietnam Tour with Realistic Asia (booked thru KimKim)
Vietnam
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Oct 21 - Oct 30, 2022

We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us.... read more

Dear Amy,
Thank you so much for such a detailed review. We are so happy to know that you enjoyed your trip to our beautiful country. Thank you so much for choosing us for this trip to Vietnam!
Once again, thank you for your feedback. Our team really appreciates it.
Wish you all the best and hope to welcome you again in the future!
Long
The time we had in Vietnam was unforgettable ...
Vietnam
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Oct 7 - Oct 19, 2022
The time we had in Vietnam was unforgettable and full of fun and well feeling. We spent 2 weeks around the whole country without any troubles and darkening the mood. The reason is the the help and organisation by KIMKIM travel agency and especially by the personal attitude of Ms. Trang. The preliminary preparation went smoothly and all the sights we targeted were well organised and booked. The hotels proposed by Ms. Trang were at the perfect location and amenities. The food places with local... read more

Dear Mr Georgi Belovski and Mrs Mariana Strahinova,
Thank you much for your praise and feedback and I’m so glad to be your local journey planner to have this chance to host your trip. We hope that we will be in your contact list for the next trips to Asia and see you soon in Vietnam. Wish you all the best in life.
Best regards
Trang
Huyen did an amazing job planning our trip. I...
Vietnam
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Sep 27 - Oct 12, 2022

Huyen did an amazing job planning our trip. It was incredibly affordable considering everything we were able to do. She connected us with highly qualified drivers and guides, it made our trip so easy and seamless. We were busy almost everyday from 7am to 9pm, seeing sights, trekking, trying food and learning about culture and history. We were able to travel to multiple cities and rural areas that were absolutely incredible. We definitely recommend! Also, we went for our honeymoon and every... read more

Dear Jillian,
Thank you very much for your valuable feedback. I really appreciate the details you shared with me about areas where we can improve better in the future.
I am excited to continue serving you in your next trip to Vietnam and please do not hesitate to contact us for any further assistance.
Best regards,
Huyen
Great team.....thank you
Vietnam
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Sep 24 - Sep 30, 2022
Thank you Ashley, Bobby and Tony for your help during our vietnam trip. Ashley was quick in making alternate plans when our Danang / Hoi An plan was foiled due to bad weather. Our son got sick and both Tony and Ashley showed they really care by helping us out both in tending to him as well as in making alternate plans and food arrangements. Not our ideal vacation but this team ensured it was not a bad one despite adversities. Thank you Bobby for the warm greeting at Hanoi and being so... read more

Dear Anand,
Thank you so much for leaving us a detailed review that helps us continue providing a great experience for future travelers.
I really regret that unfortunately your trip to Danang and Hoi An was unpredictably affected by the storm so we had to change the itinerary at the last minute. As I explained when we met, we made our best efforts to change to alternatives such as rebooking the flights and hotels for what we spent all funds we received after the cancellation of services in Da... read more
Well thought out travel itinerary with lots o...
Vietnam
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Sep 16 - Sep 29, 2022
Well thought out travel itinerary with lots of variety, a few minor mistakes in the detail, however the organisation, the tour guides and the activities were all outstanding!
Loves Hanoi, Pu Long, Ha Long Bay and Hoi An. Ho Chi Minh City was a very different experience and a great place to be as well.

Dear Piers,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.
Best regards,
Camellia
Amazing trip overall, would recommend
Vietnam
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Sep 12 - Sep 19, 2022

Overall our trip was amazing. Huyen provided a fantastic itinerary, & our guide Trung went above & beyond. They all went out of their way to ensure our trip lived up to expectations, and it certainly did. We were particularly fond of Ha Long bay & our overnight boat experience, we also loved the activities set up for us in Hanoi.
Our only negative is we would have preferred to have stayed in some more accessible locations when staying outside of the major cities (with walking access to... read more

Dear Annabelle,
Thank you very much for believing us and booking your Vietnam tour with Kimkim. I am very happy that you were happy with the services. I will share your honest feedback with our colleagues to show how they did their work well.
Thank you for taking your valuable time to write a review of our tour services.
We look forward to welcoming you back to Vietnam soon and please do not hesitate to contact us for any further assistance.
Best regards,
Huyen
Amazing trip to Vietnam!
Vietnam
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Sep 8 - Sep 16, 2022

We had an amazing trip to Vietnam! Long was an incredible help with planning our trip - he listened to our feedback, made adjustments quickly, and checked in on us regularly during the trip to make sure everything went smoothly and we were enjoying ourselves. Most notably, when we had an issue with one of our visas, he stepped in to help us expedite the process and quite literally saved the whole vacation!
Some of the highlights included a vespa tour in Hanoi, a food tasting tour in Hoi... read more