Kimkim Trip Reviews for Vietnam

4.9
Based on 514 ratings
Read 514 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to Vietnam was very close to what w...
Vietnam | Apr 19 - May 3, 2025

Grant
Grant S.
San Jose, CA | Reviewed on May 17, 2025

Our trip to Vietnam was very close to what we wanted, the guides were excellent, the food was delicious, and we all had a lot of fun!

Thank you Hien for arranging.

Grant F Shimizu

Local specialist: Hien Do

A great trip to Vietnam with great help from Kimkim
Vietnam | Mar 23 - Apr 5, 2025

D
Dylan C.
Ashburn, VA | Reviewed on May 12, 2025
Ashley was a fantastic local specialist! Ahead of the trip her planning and suggestions were very helpful and when things popped up during the trip, as they always do, she was quick and responsive in helping us adjust. I really appreciate all her work on this trip. The trip itself was wonderful! A great mix of time spent in Ho Chi Minh and Hanoi with day trips outside the cities and a few getaways in Hoi An and Ha Long Bay. Knowledgeable guides throughout provided insights that we... Read more

Ashley was a fantastic local specialist! Ahead of the trip her planning and suggestions were very helpful and when things popped up during the trip, as they always do, she was quick and responsive in helping us adjust. I really appreciate all her work on this trip.

The trip itself was wonderful! A great mix of time spent in Ho Chi Minh and Hanoi with day trips outside the cities and a few getaways in Hoi An and Ha Long Bay. Knowledgeable guides throughout provided insights that we would have missed traveling on our own. All in all, it was a great time, and Ashley/Kimkim were very helpful in making it happen.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 13, 2025

Dear Dylan,

It warms our hearts to read such wonderful feedback, Dylan! I am so glad to hear your kind words. It really made my day ❤️
It's fantastic that you enjoyed the diverse experiences Vietnam has to offer, from the bustling cities to the beauty of Hoi An and Ha Long Bay. We're also thrilled that the knowledgeable guides enhanced your journey with insights you wouldn't have found on your own.
Thank you for being so nice from our planning till the end and I really hope to see you again in our next adventure to Southeast Asia ✈️

Love,
Ashley and Realistic Asia team

Memorable holiday to Vietnam & Cambodia.
Vietnam | Apr 19 - May 2, 2025

Simone
Simone L.
Australia | Reviewed on May 10, 2025
We had a wonderful holiday throughout Vietnam & Cambodia. Huyen organised an ideal family itinerary visiting many sights & we met such lovely & funny tour guides who made the holiday memorable. We highly recommend the KimKim team who were always available to answer messages & requests at anytime. Thanks again! Read more

We had a wonderful holiday throughout Vietnam & Cambodia. Huyen organised an ideal family itinerary visiting many sights & we met such lovely & funny tour guides who made the holiday memorable. We highly recommend the KimKim team who were always available to answer messages & requests at anytime. Thanks again!

Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

Wonderful service, delicious food & memorable sights.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Small Group tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Small Group tour)
Ho Chi Minh City

Such a fun tour in Saigon, my favourite night of our 2 wk holiday. Thanks to the lovely ladies who drove us around the city & gave us a great insight into the culture of the Vietnamese people.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem

We had an excellent trip. Lucy was always he...
Vietnam | Apr 21 - May 5, 2025

Janice
Janice B.
United Kingdom | Reviewed on May 06, 2025
We had an excellent trip. Lucy was always helpful and prompt in her support, changing and improving things for us in the planning stage. When we got here everything ran smoothly. Our guides were also excellent. Andy was very knowledgeable and keen to work with us. We especially loved our guide Bau in Sapa . She was very easy to talk to about life in northern Vietnam and even though our second scenic route was not very scenic because of mist she made it a pleasure to be walking with... Read more

We had an excellent trip. Lucy was always helpful and prompt in her support, changing and improving things for us in the planning stage. When we got here everything ran smoothly. Our guides were also excellent. Andy was very knowledgeable and keen to work with us. We especially loved our guide Bau in Sapa . She was very easy to talk to about life in northern Vietnam and even though our second scenic route was not very scenic because of mist she made it a pleasure to be walking with her.

The boat trip in Ha Long Bay also had many plus points. Our room was lovely and the food amazing. We were a bit disappointed that we didn’t get to see much of the bay being mostly in one spot rather than cruising. The swimming and kayaking were very strictly controlled- we didn’t get a second kayaking choice on the cave visit. These were the slight hiccups at the end of our trip.
We loved La Siesta Hotel in Hanoi. The staff were helpful and kind , the Skybar was amazing and the breakfast wonderful. We also loved Le Clos du Fil - a quieter and calmer hotel with a lovely pool and a perfect place to draw breath in our busy trip. Perhaps the hotel in Sapa was not quite up to the standard of the rest? It had great views but it was a bit tired looking in places.

These are small things which I hope you can use in future bookings. We did have an amazing time and we are very grateful to Lucy for putting this in place for us. We hope to be planning our next Kim Kim trip soon!

Janice and Alex

Local specialist: Lucy Do

Hien was great and created an amazing trip! ...
Vietnam | Apr 15 - May 2, 2025

M
Mark S.
Mequon, WI | Reviewed on May 04, 2025
Hien was great and created an amazing trip! the home bases were well chosen. Hanoi with local guide KC was awesome. Loved everything we did and the places he chose for the food tour!
The DuLong cruise was awesome!
Hoi An; the city tour and guide were well done. Loved the cooking class!
Read more

Hien was great and created an amazing trip! the home bases were well chosen. Hanoi with local guide KC was awesome. Loved everything we did and the places he chose for the food tour!
The DuLong cruise was awesome!
Hoi An; the city tour and guide were well done. Loved the cooking class!

Hotel Reviews
Soleil Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orchid Trendy Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aira Hotel Bangkok
Authenticity & Character
Location
Staff
Had to ask for our luggage. Service in dining area slow; servers and egg chef often gone
Cleanliness & Comfort
Panan Krabi Resort
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Hoi An

Enjoyed the market tour, demonstrations and actual cooking!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Viet Hai Village & Ba Trai Dao (Orchid Cruise)
Visit Viet Hai Village & Ba Trai Dao (Orchid Cruise)
Ha Long Bay

The 2 nights were perfect!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Ayutthaya & tuk tuk tour (KT)
Day trip to Ayutthaya & tuk tuk tour (KT)
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Hoa Lu - Tam Coc Boat riding  - Mua Cave  Full Day
Exploring Hoa Lu - Tam Coc Boat riding - Mua Cave Full Day
Vietnam

An appropriate alteration was made to part of the trip needing stair climbing that was greatly appreciated

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Sightseeing Full Day Tour
Hanoi Sightseeing Full Day Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day at The Elephant Sanctuary Krabi
Half Day at The Elephant Sanctuary Krabi
Krabi

Would have liked to have known more about the specifics, especially the mud and pool activity with the elephants so as to have had appropriate clothes. But would do it again!

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)
Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

tea taste, refreshing drink and dance exhibit were perfect!

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok evening street food tour
Bangkok evening street food tour
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day combined Grand Palace Temples city tour
Half day combined Grand Palace Temples city tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 07, 2025
Dear Mark and Monique, Thank you so much for taking your time to sharing your feedback through journey. We are very thrilled to hear that you enjoyed your holiday in Vietnam and Thailand and everything went smoothly. Thanks for your kind words about KC, I will be sure to pass along your kind words about him and he will be happy to know that he made your trip more awesome . Your feedback regarding the elephant tour is truly valuable to us to as it enables us to improve our services in... Read more

Dear Mark and Monique,

Thank you so much for taking your time to sharing your feedback through journey. We are very thrilled to hear that you enjoyed your holiday in Vietnam and Thailand and everything went smoothly.

Thanks for your kind words about KC, I will be sure to pass along your kind words about him and he will be happy to know that he made your trip more awesome .

Your feedback regarding the elephant tour is truly valuable to us to as it enables us to improve our services in the future.

We’re very grateful for customers like you and hope to see you again!

With my best regards from Vietnam,
Hien

Tour of Vietnam
Vietnam | Apr 19 - May 3, 2025

N
Nan S.
San Jose, CA | Reviewed on May 04, 2025
Hien helped to coordinate, manage and plan an excellent custom trip to Vietnam for my group of eight people. The pace suited my group with lots of varied activities, bicycling, walking, Vespa riding, cruising; and visiting numerous regions with varied landscapes, rural, city, villages, mountains, caves. We explored so much in two weeks and saw so many sites! She was excellent and helpful and her recommendations were well-suited for everyone in the group. Read more

Hien helped to coordinate, manage and plan an excellent custom trip to Vietnam for my group of eight people. The pace suited my group with lots of varied activities, bicycling, walking, Vespa riding, cruising; and visiting numerous regions with varied landscapes, rural, city, villages, mountains, caves. We explored so much in two weeks and saw so many sites! She was excellent and helpful and her recommendations were well-suited for everyone in the group.

Hotel Review
Pu Luong Eco Garden

Great location with beautiful view and serene surroundings. The pool was peaceful at sundown and provided a nice way to cool down and end the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

So much fun riding on the back of Vespas. The food tour was particularly good with tastings of Banh Mi, Grilled Chicken and Rice, and a visit to a Jazz Bar to cap off the evening!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 07, 2025

Dear Nan,

Thanks so much for your amazing review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia with your family.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
I hope to have another opportunity to accompany you on another trip to Southeast Asia.

Thanks again for your time, support , sharing and for being such a great customer.

With my best regards from Vietnam <3
Hien

I wanted to express my heartfelt gratitude an...
Vietnam | Apr 15 - May 2, 2025

Ryan
Ryan B.
San Jose, CA | Reviewed on May 03, 2025
I wanted to express my heartfelt gratitude and thankfulness to Long for planning, coordinating, advice and support to make my trip truly amazing! His attention to detail, constant communication with myself and the drivers, hotels and tour operators was remarkable and made my trip smooth, seamless and stress free so I could just relax and enjoy every moment. I will absolutely be seeking Long’s guidance in planning my next trip to Asia! Thank you Long! 💜 Read more

I wanted to express my heartfelt gratitude and thankfulness to Long for planning, coordinating, advice and support to make my trip truly amazing! His attention to detail, constant communication with myself and the drivers, hotels and tour operators was remarkable and made my trip smooth, seamless and stress free so I could just relax and enjoy every moment. I will absolutely be seeking Long’s guidance in planning my next trip to Asia! Thank you Long! 💜

Hotel Reviews
Coco River Resort & Spa
Quang Nam

The Coco River Resort & Spa in Hoi An was wonderful. The hotel's landscaping and setup were stunning. The rooms were very nice, and it was an enjoyable stay.

Royal Crown Hotel & Spa

The Royal Crown Hotel & Spa in Siem Reap, Cambodia, was a great place to stay. I truly loved this hotel, and it stood out as one of my favorites on the trip.

Activity Reviews
Hoi An Sightseeing & Food Tour - Joint in tour
Hoi An Sightseeing & Food Tour - Joint in tour
Hoi An

The Hoi An City Sightseeing & Food Tour was just fantastic. The tour was a great way to explore the city while indulging in delicious food and I highly recommend it to anyone visiting Hoi An.

Private Jeep Tour Saigon by Night: Foodie & City tour
Private Jeep Tour Saigon by Night: Foodie & City tour
Ho Chi Minh City

The Private Jeep Tour Saigon by Night: Foodie & City tour was great. Riding around in a military jeep while sampling different foods was a unique way to experience the city.

Cu Chi Tunnels Half Day Tour - Joint in tour
Cu Chi Tunnels Half Day Tour - Joint in tour
Ho Chi Minh City

The Cu Chi Tunnels Half Day Tour was really neat. It offered a glimpse into Vietnam's war history, and if you're interested in that aspect, it's a must-do.

Local specialist: Long Dao

Tien Win and Nam were the most amazing guides...
Vietnam | Apr 20 - May 1, 2025

Florence
Florence G.
Flagami, FL | Reviewed on May 02, 2025
Tien Win and Nam were the most amazing guides we ever had! We felt their warmth and pride for their country. We enjoyed every second of our trip and discovered the beauty of Vietnam thru the Kimkim perfect operation .
Minh has been the main player of this trip as I will never been able to pull it off on my own . Thank you Minh for your expertise and promptness in setting up our trip . It was perfect and I will use your services again for our next trip to Japan!
Read more

Tien Win and Nam were the most amazing guides we ever had! We felt their warmth and pride for their country. We enjoyed every second of our trip and discovered the beauty of Vietnam thru the Kimkim perfect operation .
Minh has been the main player of this trip as I will never been able to pull it off on my own . Thank you Minh for your expertise and promptness in setting up our trip . It was perfect and I will use your services again for our next trip to Japan!

Hotel Reviews
The Myst Dong Khoi
Ho Chi Minh City

Very well located in a very chic area. Original decoration . Food excellent . Needs to improve the room to make them lightproof so we can sleep better.

Authenticity & Character
Location
Close to the river
Staff
Nice staff
Cleanliness & Comfort
Need to add blinds in the room as there is none and it s not comfortable to sleep . The pillow are too high . A bit noisy
Nham Village Resort

Number 1 on our list of hotels in Vietnam . Gorgeous and surreal.

Authenticity & Character
The wood material and the jungle like scenery
Location
Secluded and authentic
Staff
Any one of the staff was extremely helpful and indispensable to our stay as she was our interpreter all along when we had to go to the emergency room for food allergie reaction. Anh is a sweet heart and kind human being . Kudos to her!
Cleanliness & Comfort
Impeccable
La siesta Hoi An Resort & Spa

Great location . Beautiful surroundings and nice pool.

Authenticity & Character
Beautiful plants
Location
Not far from the activities . Easy access thru electric cars
Staff
Very nice
Cleanliness & Comfort
Rooomy room . Needs to add tissue in rooms that is missing .
Mon Cheri Cruises
Location
Beautiful view transfer a bit far from the port
Staff
Nice
Cleanliness & Comfort
Food can be improved and quality and choice
Local specialist: Minh Nguyen

Great 2 week Vietnam tour.
Vietnam | Apr 12 - Apr 27, 2025

G
george m.
Australia | Reviewed on Apr 29, 2025
The planning was good and easy and accommodated my asks and adjustments. Some hotels were not as good as others but all in all they were good. Our favourite was the Bespoke Trendy hotel in Hanoi and our least favourite was the DeLaSoi in Sapa for various reason. I would also call out that the tour guides wanted to take us to factory tours even when we asked not to go to factory tours. Read more

The planning was good and easy and accommodated my asks and adjustments.

Some hotels were not as good as others but all in all they were good. Our favourite was the Bespoke Trendy hotel in Hanoi and our least favourite was the DeLaSoi in Sapa for various reason.

I would also call out that the tour guides wanted to take us to factory tours even when we asked not to go to factory tours.

Hotel Reviews
Paragon Saigon Hotel

Hotel was ok and in a good area with easy walking to sites and places. The staff were very helpful and always available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Saga Hotel Hoi An
Hoi An

Good hotel but if your room is street facing then it could be noisy. Only feedback was that they have a shuttle to the old town but last shuttle stops 5:30 but night market starts 7PM so not easy to go into the old town after 5:30.

Authenticity & Character
The staff were great and very helpful
Location
Staff
Cleanliness & Comfort
White Lotus Hue Hotel
Hue

Not a great location and not very modern

Authenticity & Character
more a business hotel. Not a great pool or breakfast area.
Location
Staff
Cleanliness & Comfort
Bespoke Trendy Hotel Hanoi

Cant say enough about this hotel. I have NEVER stayed in a hotel that went that far out of their way to accommodate us. They were the best

Authenticity & Character
REally unique and really felt like a bespoke hotel
Location
Great location and in the heart of the city
Staff
They made the visit a pleasure. Helped with everything and were the best. They arranged so much for us and gave us so many tips on where to go and what to do
Cleanliness & Comfort
Chapa Express Train
Authenticity & Character
Location
Staff
Cleanliness & Comfort
What you would expect on a train
DeLaSol Phat Linh Sapa Hotel

Breakfast was not good. Did not even offer breakfast tea and when we asked for tea nobody could speak English. No staff spoke English so hard to communicate. Food was left open and had fly's on it. very bad breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise

Very large boat and did not really sail into some of the areas because of the size. It was full to capacity and not very personalized. Felt like over commercialized and were we herded around like cattle. I would not recommend this tour option. They packed the guest into a smaller boat and then picked up other guests form other boats for any off-boat tours (group as large as 40 people on side tours) They were too commercial and were more interested in scale and taking large groups around. Nothing was personalized Meals were not very good, Buffet but very standard and plane and very set (had 45 min each meal to finish and move out)

Authenticity & Character
very commercial
Location
The large boat never really sallied anywhere and we had to get on a smaller board to go anywhere which was a shared boat with all the large boats in the area
Staff
Cleanliness & Comfort
Activity Reviews
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
The Original Taste of Hoi An
The Original Taste of Hoi An
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling At Viet Hai Village – Kayaking – Swimming  (Doris Cruise 3D2N)
Cycling At Viet Hai Village – Kayaking – Swimming (Doris Cruise 3D2N)
Ha Long Bay

Boat was very commercialized and full capacity (40 people). Teh boat was too large to go into the smaller areas and basicalyl jsut went up and down for 30min cruise. Any acticvyties were off boat at the boat was too large. They then put you into a smaller boat with people from other boats to go swimming or cylcing. Very impersonal and mass tourist with no real engaement.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
boat does pickup from 4 other boats so waist a lot of time just picking people up and dropping off
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Interesting but a little outdated. The video shown was from 1980 and quality was bad

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

It was a good experience and glad we added

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Walking Tour
Hoi An Walking Tour
Hoi An

Tour was good and we enjoyed the foot tasting part. Only part we have a issue with was that theatre show. It was rubbish and there was 100% agreement from the audience that it was a tourist trap. Not worth doing at all

Quality of Experience
remove the theatre show
Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing (S)
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing (S)
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
A Wonderful Day Experience At Van Lang Fishing Village
A Wonderful Day Experience At Van Lang Fishing Village
Vietnam
Quality of Experience
Food
Food was just ok
Guides, Drivers and Staff
Transport
Hanoi Fullday City Tour  with Train Track Coffee Enjoying
Hanoi Fullday City Tour with Train Track Coffee Enjoying
Hanoi

Have to see it but very tourist trap. Teh old town cycle was ok but guy cycling us around just wanted more money for a tip

Quality of Experience
Guides, Drivers and Staff
Transport
Cyclist complained while cycling us around old town. Went so slow people were going past us and then he asked for double tip
Trek Along the Rice Terraces in Muong Hoa Valley - Visit  Lao Chai and Ta Van Villages
Trek Along the Rice Terraces in Muong Hoa Valley - Visit Lao Chai and Ta Van Villages
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Black Hmong Villages of Sa Xeng & Sau Chua
Visit Black Hmong Villages of Sa Xeng & Sau Chua
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay

Very busy and full of tourists.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do

Overall this was a good experience. Lucy set ...
Vietnam | Apr 17 - Apr 26, 2025

M
Megan L.
Chicago, IL | Reviewed on Apr 28, 2025
Overall this was a good experience. Lucy set everything up for us and all of the transfers were seamless. Our guides and drivers all met us in the hotel lobbies and were very easy to find. This dramatically reduced any travel-related stress. Most of our guides were wonderful and very hospitable. However, I do think there is some room for improvement. I think we felt underprepared for some of the excursions/tours. For example, it was almost 100°F during our walking tour of the rice terraces... Read more

Overall this was a good experience. Lucy set everything up for us and all of the transfers were seamless. Our guides and drivers all met us in the hotel lobbies and were very easy to find. This dramatically reduced any travel-related stress. Most of our guides were wonderful and very hospitable. However, I do think there is some room for improvement. I think we felt underprepared for some of the excursions/tours. For example, it was almost 100°F during our walking tour of the rice terraces and our guide spoke little English. While beautiful, this was maybe not the best choice of a tour for this weather. Additionally, we did a tour involving river boats where it wasn’t clear to us ahead of time whether we’d be getting wet and needing swimming gear. In hindsight, I think we also would have reduced the Ha Long Bay trip to maybe just a day visit or gone to Cat Ba instead. In general I think it would have been nice to know what other tour options there were, as we met others along the way that took motorbikes to a waterfall in Pu Luong or saw some folks doing a seaplane tour in Ha Long Bay.

Hotel Review
The Saga Hotel Hoi An
Hoi An

Great hotel with nice pool area and a great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucy Do

Five stars for our local specialist, Lucy Do (Vietnam)!
Vietnam | Apr 17 - Apr 27, 2025

Liz
Liz K.
Australia | Reviewed on Apr 28, 2025
The service provided by our local specialist, Lucy, was superb. Her communication was fantastic and all the plans worked seamlessly. She organised several informative and fun guides, and good transport - and the accommodation was terrific. Have never used kimkim (and not typically used travel agents), so this was a new experience for us - we were delighted with how it went. Found the whole kimkim process very easy to use and the outcome terrific. Thank you so much, Lucy!
Best wishes, Liz...
Read more

The service provided by our local specialist, Lucy, was superb. Her communication was fantastic and all the plans worked seamlessly. She organised several informative and fun guides, and good transport - and the accommodation was terrific. Have never used kimkim (and not typically used travel agents), so this was a new experience for us - we were delighted with how it went. Found the whole kimkim process very easy to use and the outcome terrific. Thank you so much, Lucy!
Best wishes, Liz (Darwin Australia)

Hotel Reviews
De Syloia Hotel
hanoi

We spent several nights here and thought it fantastic - lovely rooms, friendly and helpful team and a great location.

Authenticity & Character
Beautifully appointed rooms - ours had cool views!
Location
Easy walking distance to lots of fun things (eg Old Quarter and Hoan Kiem Lake), with lots of great food and coffee close by.
Staff
All staff were super friendly and helpful.
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Found this hotel very charming - loved the embroidery (part of the owner's background); room really comfortable with a view of the sunset over the skyline; also a nice pool.

Authenticity & Character
Cute embroidery featured throughout.
Location
Staff
Cleanliness & Comfort
Gateway Inn Pu Luong

Loved this place! The views were breathtaking, team was lovely, and room was cute with a gorgeous view from the balcony.

Authenticity & Character
Location
Stunning views.
Staff
All staff were lovely.
Cleanliness & Comfort
Signature Cruise
Hanoi

Room was lovely, food spectacular and team extremely friendly.

Authenticity & Character
Location
Staff
Very welcoming and helpful throughout. Andy was a great manager, the food was brilliant and drinks on deck very fun!
Cleanliness & Comfort
Activity Reviews
Hanoi Evening Walking Street Food Tour with Jazz Music
Hanoi Evening Walking Street Food Tour with Jazz Music
Hanoi

Our guide, Tim (Trung) was absolutely superb - really entertaining and knowledgeable with a great sense of humour. Also had brilliant communication. Could not have enjoyed our time with him more!

Quality of Experience
Food
Street food experiences were fab!
Guides, Drivers and Staff
Our guide Tim (Trung) was fantastic - great with communication and ideas for what we'd do as well as full of great information and insights. Enjoyed his company immensely.
 Jeep Tour The Inside Hanoi - Morning Tour
Jeep Tour The Inside Hanoi - Morning Tour
Hanoi
Food
Had one of my best bowls of pho of the trip!
Guides, Drivers and Staff
Exploring The Natural Beauty of Ninh Binh (Tam Coc - Hang Mua - Bich Dong) (Maximum Personal Experience)
Exploring The Natural Beauty of Ninh Binh (Tam Coc - Hang Mua - Bich Dong) (Maximum Personal Experience)
Vietnam
Quality of Experience
Guides, Drivers and Staff
Very interesting and knowledgeable guide.
Transport
Pu Luong Explore Village Life  Water Wheels & Rafting (Excursions)
Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)
Vietnam

Beautiful scenery and a very knowledgeable, interesting and friendly local freelance guide.

Quality of Experience
Gorgeous scenery.
Guides, Drivers and Staff
Our guide was lovely and had a lifetime of local insights to share.
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Vietnam

Stunning scenery with a very friendly and insightful local guide.

Quality of Experience
Breathtaking scenery.
Guides, Drivers and Staff
We had a really lovely guide with a lifetime of local insights.
Local specialist: Lucy Do

Great personalised service
Vietnam | Apr 17 - Apr 26, 2025

S
Samantha H.
Australia | Reviewed on Apr 28, 2025
I was very impressed with Realistic Asia’s service. Hien was a fantastic guide, she made the whole end to end process so easy, allowing us to relax and enjoy our trip, from planning our trip to budget, the easy to follow comprehensive itinerary through to the WhatsApp prompts and reminders about timings and drivers.
I really recommend Realistic Asia for a stress free trip!
Read more

I was very impressed with Realistic Asia’s service. Hien was a fantastic guide, she made the whole end to end process so easy, allowing us to relax and enjoy our trip, from planning our trip to budget, the easy to follow comprehensive itinerary through to the WhatsApp prompts and reminders about timings and drivers.
I really recommend Realistic Asia for a stress free trip!

Hotel Reviews
Hanoi Allure Hotel

Big rooms, nice welcome, attentive staff, friendly and helpful for a late check out and other services when our flight was delayed.

Authenticity & Character
Great decor, it has 2 wings
Location
So central in the old quarter of Hanoi, close to the action!
Staff
attentive staff, friendly and helpful for a late check out and other services when our flight was delayed.
Cleanliness & Comfort
Nice big rooms, quiet air conditioning.
Gateway Inn Pu Luong

A good location, fabulous views with friendly staff.

Authenticity & Character
Furnishings a little bit tired but clean and comfortable
Location
Fantastic views
Staff
So friendly, engaging and happy to help
Cleanliness & Comfort
Would only let us have 1 extra pillow between us but likely because of availability of spares
Lalita Boutique Hotel & Spa Ninh Binh

Sleek hotel with helpful staff.

Authenticity & Character
It has a great rooftop pool and little bar
Location
I couldn’t be sure if they had access to a driver to take us the short way into town, but likely had bikes if we wanted to use as they are on the outskirts
Staff
The receptionist was happy to help us plan the day and organise a driver, had some great tips, thanks!
Cleanliness & Comfort
Pool looked like it could be cleaned a bit more frequently but it wasn’t too bad and I used it without issue, otherwise all good!
Doris Cruise

A quaint little cruise ship with some surprises!

Authenticity & Character
It had a great sized bedroom and bathroom with a huge bath!
Location
Visiting Lan Ha bay which was quieter was a great scoop. It offered some fun activities.
Staff
Very friendly and helpful, when I thought I had lost something they were quick to check it hadn’t been handed in
Cleanliness & Comfort
The toilet flush did stop working and the balcony door was tough to open but nothing major and we had no other concerns.
Activity Reviews
Pu Luong - Caving | Scenic Rice Fields
Pu Luong - Caving | Scenic Rice Fields
Pu Luong Nature Reserve

Beautiful countryside, the cave is a little past its best (not many bats live here anymore) but it’s still worth a visit and was welcome way to cool down after the hot trek down and before the hotter trek back up!

Quality of Experience
Guides, Drivers and Staff
So great to have a local guide for our 3 trips to share her local knowledge and was also keen to learn about Australia, I hope she visits soon!
Enchanting 19km Off-Road Trekking
Enchanting 19km Off-Road Trekking
Vietnam
Quality of Experience
It was out of season so the waterfall wasn’t as breathtaking as it could have been but a welcome cool off experience.
Food
Guides, Drivers and Staff
So great to have a local guide Tuyen for our 3 trips to share her local knowledge and she was also keen to learn about Australia, I hope she visits soon! We were blessed and grateful to be invited into Tuyen’s home for some respite on this big trek as it was a hot day. She checked often to ensure we didn’t need a rest. Thanks Tuyen!
Transport
Village Life | Water Wheels | Rafting  ( Day3)
Village Life | Water Wheels | Rafting ( Day3)
Pu Luong Nature Reserve

Lovely to see the working water wheels and experience more village life.

Quality of Experience
Guides, Drivers and Staff
So great to have a local guide Tuyen for our 3 trips to share her local knowledge and was also keen to learn about Australia, I hope she visits soon!
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 05, 2025

Dear Samantha & Marcus,

Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly.

I will be sure to pass along your kind words to Tuyen and she will be thrilled that she made your holiday more incredible.

It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

With my best regards from Vietnam,
Hien

Our trip was very well arranged and all the g...
Vietnam | Feb 1 - Feb 17, 2025

G
Gautam T.
Mount Laurel, NJ | Reviewed on Apr 26, 2025
Our trip was very well arranged and all the guides and drivers and vehicles were excellent..we ran into rainy weather in Sapa, but entire trip was very enjoyable. Read more

Our trip was very well arranged and all the guides and drivers and vehicles were excellent..we ran into rainy weather in Sapa, but entire trip was very enjoyable.

Hotel Review
Won Residence Hotel

Very comfortable room and very helpful staff.

Authenticity & Character
Location
About 1 km from center of town...
Staff
Cleanliness & Comfort
Local specialist: Huyen Nghiem

An Adventure in Northern and Central Vietnam
Vietnam | Apr 2 - Apr 22, 2025

Tom
Tom O.
Italy | Reviewed on Apr 25, 2025
We had a very diverse adventure that started in Hanoi for a few days and then proceeded to Ba Be, Cao Bang, and Lang Son. Victor Tran was our guide for the north along with a very careful driver. Victor did is best to be flexible and do what we wanted to do and provided significant insights into the culture. We did an outing to a tea farm, cooking and walking and visited the street food scene in Hanoi along with the Temple of Literature and a general tour of Hanoi. This leg required a lot of... Read more

We had a very diverse adventure that started in Hanoi for a few days and then proceeded to Ba Be, Cao Bang, and Lang Son. Victor Tran was our guide for the north along with a very careful driver. Victor did is best to be flexible and do what we wanted to do and provided significant insights into the culture. We did an outing to a tea farm, cooking and walking and visited the street food scene in Hanoi along with the Temple of Literature and a general tour of Hanoi. This leg required a lot of time in the car to reach remote areas but the landscape with the karst mountains was amazing sometimes hidden in the mist and a bit of rain. Driving to Ba Be and doing an outing on the lake in the same day meant that the outing was limited since we got a bit of a late start. The Ban Gioc Waterfalls were enjoyable, and we considered the Nui Thung- God eye Mountain very impressive and should not be missed. We were less impressed with Lang Son though the hotel was very nice. One of the highlights of the trip was the Dragon Legend Cruise on Bai Tu Long Bay with cruising the iconic limestone islands, kayaking, beach lunch and visit to the floating village. The boat, rooms and food were superb. The visit to Ninh Binh, though it is a very tourist-oriented town, the boat trips through the caves and hills was pleasurable and the LeClos Du Fil hotel was excellent. Also, the Cuc Phuong park was steamy but the visit to the primate center was memorable. From there we proceeded by air to Phong Nha to visit the amazing cave there, another very memorable experience along with a walk in the Botanic Garden with waterfall. Hue and the Imperial City tour, Tu Doc Royal Tomb, lagoon visit and staying at the incredible Ancient Hue Garden Houses hotel. The last stop was Hoi An, exploring the city, visit to My Son and the incredible dance group performance. All the guides were great, some better than other but very professional and very knowledgeable.

Hotel Reviews
Meritel Hanoi

Very comfortable hotel with great service by the staff, excellent location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phong Nha Lake House Resort
Phong Nha

Huge rooms, great location on the lake, very helpful staff with a homy atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ba Be Lakeside Bungalow

The room was fine but the overall service was not very professional. The location was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

The boat was beautiful and in good condition, very comfortable. The rooms were exceptional for a boat, very roomy. The food was great and the outings were very interesting and the staff and guides were professional

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Very nice comfortable hotel with a pool and nice restaurant in a good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ancient Hue Garden Houses
Hue

This is an exceptional hotel, with incredible rooms in the traditional style, landscaping was beautiful, pool was great, staff were very professional and helpful. The restaurant was exceptional. A very memorable experience to stay here.

Authenticity & Character
The rooms designed with great care to be in the Vietnam style and very luxurious and spacious.
Location
Staff
Very helpful and professional
Cleanliness & Comfort
Legacy Hoi An Resort

The room was spacious, the ground were beautifully landscaped. The restaurant was not that interesting. The service was not at the same level of other hotels. The pool water was a bit green. The location is half way between Hoi An and the beach so a bit far from the city center.

Authenticity & Character
Location
Staff
When the staff ask you to give them a good rating on the internet, I do not consider that to be professional.
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 05, 2025
Dear Tom, Thank you so much for your wonderful review! It was my pleasure to accompany you on your trip to my beautiful country. I'm thrilled to hear that you and Judi enjoyed your trip and Your satisfaction makes my job truly fulfilling! I will pass on your compliments to our tour guides and they will be happy to know they helped make your trip incredible. Your feedback is valuable to us and we will continue to improve our services for our future guests. Thank you once again for... Read more

Dear Tom,

Thank you so much for your wonderful review! It was my pleasure to accompany you on your trip to my beautiful country. I'm thrilled to hear that you and Judi enjoyed your trip and Your satisfaction makes my job truly fulfilling!

I will pass on your compliments to our tour guides and they will be happy to know they helped make your trip incredible.

Your feedback is valuable to us and we will continue to improve our services for our future guests.

Thank you once again for choosing us. I wish you and Judi many happiness and various more amazing trips ahead.

Warmest regards from Vietnam,
Hien

The trip was amazing! We wish we had more tim...
Vietnam | Apr 12 - Apr 24, 2025

L
Lauren W.
New Zealand | Reviewed on Apr 25, 2025

The trip was amazing! We wish we had more time. The highlight was Mu Cang Chai - definitely want to return during the rice harvest. The Garry Mu Cang Chai was a fabulous place to stay. We also loved the Hanoi Market and Street Food tour. Our guide Truang was fantastic and we loved spending time with him in Mu Cang Chai.

Lucy was exceptionally responsive and tailored our tour to give us a flavour of the many different people and places to see. Thank you!

Local specialist: Lucy Do

10 day northern Vietnam w fam of 4
Vietnam | Apr 2 - Apr 11, 2025

T
Trevor J.
San Jose, CA | Reviewed on Apr 22, 2025
We arranged a 10 day trip to northern Vietnam w Kimkim for our family of 4 from San Francisco. Planning was a breeze with hien. Took a bit of advice around preferences and timing and turned it around to an incredible itinerary within a day. Adjusted to changes we requested. Saw prior reviews around transparency of pricing- which I get - though our pricing was very reasonable so i didn’t feel the need to run the numbers against if I’d planned myself. In country experience (coordination, local... Read more

We arranged a 10 day trip to northern Vietnam w Kimkim for our family of 4 from San Francisco. Planning was a breeze with hien. Took a bit of advice around preferences and timing and turned it around to an incredible itinerary within a day. Adjusted to changes we requested. Saw prior reviews around transparency of pricing- which I get - though our pricing was very reasonable so i didn’t feel the need to run the numbers against if I’d planned myself. In country experience (coordination, local guide, driver etc) was superb. Our guide kc was absolutely tremendous- knowledgeable, flexible, knew how to adjust to and engage our 6 and 9 year old. Just a wonderful experience all around, we will recommend and likely use again on our upcoming travel.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 24, 2025
Dear Trevor, Thank you for taking for your time to give us an amazing review. I am over the moon to hear that you and your family had a great time in 10 day trip in northern Vietnam and everything went smoothly. I’m especially happy to know that KC made such a great impression. He’s a wonderful guide, and I’ll be sure to pass along your kind words—he’ll be thrilled to hear he connected so well with your children! We’re so grateful for families like yours and would love the chance to... Read more

Dear Trevor,

Thank you for taking for your time to give us an amazing review.

I am over the moon to hear that you and your family had a great time in 10 day trip in northern Vietnam and everything went smoothly.

I’m especially happy to know that KC made such a great impression. He’s a wonderful guide, and I’ll be sure to pass along your kind words—he’ll be thrilled to hear he connected so well with your children!

We’re so grateful for families like yours and would love the chance to welcome you again for your future travels.

Thank you for recommending us, and we hope to see you again soon!
With my best regards,
Hien

Excellent trip in Vietnam
Vietnam | Apr 6 - Apr 20, 2025

Cindy
Cindy D.
United Kingdom | Reviewed on Apr 22, 2025
The entire trip was a success, all of our guides at different points were amazing and knowledgeable. Special mention to Thuy on our Vespa tour in Saigon as well as Sandi in our food tour in Hanoi.
Long was amazing, the communication was brilliant, I could not have asked for more. Thank you so much for making our holiday in Vietnam the best one it could be
Read more

The entire trip was a success, all of our guides at different points were amazing and knowledgeable. Special mention to Thuy on our Vespa tour in Saigon as well as Sandi in our food tour in Hanoi.
Long was amazing, the communication was brilliant, I could not have asked for more. Thank you so much for making our holiday in Vietnam the best one it could be

Hotel Reviews
San Premium Hotel

Basic hotel, but lovely staff and more importantly a great base to explore Hanoi old quarter on foot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aspira Cruises
Ha Long, Quang Ninh

Beautiful boat, great cabins. Lovely food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco River Resort & Spa
Quang Nam

Lovely appartment , swimming pool was great. Free shuttle to town was a nice addition.

Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue

Nice hotel, swimming pool was a nice touch but sooo cold !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sala Danang Beach Hotel
Danang

Amazing Hotel, good location by the beach. great swimming pool, and nice breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel

Smaller rooms than other hotels and no swimming pool. Location however was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Vietnam
Hanoi City tour - Joint in tour
Hanoi City tour - Joint in tour
Hanoi
Hanoi Street food walking tour
Hanoi Street food walking tour
Hanoi

Great to have on your first day, especially if you stay a few days in Hanoi. Sandi was lovely

Quality of Experience
Food
Guides, Drivers and Staff
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

This is a must, Tham was wonderful, everything was great, the cycling, the boat, the cooking class, the eco Garden...a must

Disembarking the cruise
Disembarking the cruise
Ha Long Bay
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An

The cooking class was great !

Saigon Vespa After Dark
Saigon Vespa After Dark
Ho Chi Minh City

We absolutely loved this, would highly recommend, the drivers and our guide was amazing, we had such a great time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 23, 2025

Dear Cindy,

Fantastic to hear your Vietnam trip was a success! We're so happy our guides, especially Thuy in Saigon and Sandi in Hanoi, made your experience amazing.

Also, thank you for your lovely words about me. You really made my day <3

It was our pleasure helping you explore Vietnam. We hope to see you again someday!

Warmly,
Long Dao

Seamless Adventures
Vietnam | Apr 10 - Apr 19, 2025

Christine
Christine N.
San Jose, CA | Reviewed on Apr 21, 2025
The entire process from the very first phone call to our final transport to the airport was seamless. Hien was a great communicator and listened to what we wanted for this trip --- it was paced out well with lots of activities and down time for us to enjoy. Hien followed up with quick responses and checked-in. All of our stops had something memorable: the food tour in Hanoi, gorgeous views of Halong Bay, Motor bike riding and custom tailors in Hoi An, to the historical and vibrant city of... Read more

The entire process from the very first phone call to our final transport to the airport was seamless. Hien was a great communicator and listened to what we wanted for this trip --- it was paced out well with lots of activities and down time for us to enjoy. Hien followed up with quick responses and checked-in. All of our stops had something memorable: the food tour in Hanoi, gorgeous views of Halong Bay, Motor bike riding and custom tailors in Hoi An, to the historical and vibrant city of Ho Chi Minh. We enjoyed all the hotels and breakfasts, starting each morning off well. The guides were well versed, knowledgeable and accomodating -- KC in Hanoi, Mr. Phat in Saigon and Cat with Vespa Wanderers to round out our 10 day adventure in Vietnam.

We look forward to visiting Vietnam and look forward to using Realistic Asia again in future trips.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 24, 2025

Dear Christine,

Thank you so much for your wonderful review !

We are very thrilled to hear that you enjoyed your holiday in Vietnam with your friend. It’s my great honor to help you plan a journey through Vietnam and it turned out to be a unforgettable experience.

l be sure to pass along your kind words to KC, Mr. Phat, and Cat — they’ll be so pleased to hear they helped make your trip memorable!

We’re very grateful for customers like you and hope to see you again!

With my best regards,
Hien

Lasting Memories of Beautiful Vietnam……
Vietnam | Mar 30 - Apr 7, 2025

Maggie
Maggie L.
Seattle, WA | Reviewed on Apr 18, 2025
This was our first trip to Vietnam, and we were incredibly fortunate to work with Hien. From the start, she was attentive, responsive, and genuinely helpful in planning our itinerary, taking into account all our requests and the places we wanted to visit. She even assisted us with booking our international flight from PEN to SGN, which made things so much easier. Hien’s communication was outstanding—she consistently responded quickly and thoroughly to all our questions, offering top-notch... Read more

This was our first trip to Vietnam, and we were incredibly fortunate to work with Hien. From the start, she was attentive, responsive, and genuinely helpful in planning our itinerary, taking into account all our requests and the places we wanted to visit. She even assisted us with booking our international flight from PEN to SGN, which made things so much easier.

Hien’s communication was outstanding—she consistently responded quickly and thoroughly to all our questions, offering top-notch service that truly stands out. Her dedication made a huge difference in our experience.

We highly recommend Hien of Realistic Asia and KimKim. Thanks to her, our trip became a beautiful and lasting memory. We’re already looking forward to visiting Vietnam again in 2027!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 24, 2025

Dear Maggie,

Thank you for your kind words and thorough feedback!

I am so happy to hear you had a wonderful time during your time in Vietnam and everything went smoothly.

Hope you visit us in the future again for your next adventures to Southeast Asia.

Vietnam would love to have you back :) Maybe we will meet again someday.

From Vietnam with love <3
Hien

Not a highlight of our trip
Vietnam | Apr 12 - Apr 16, 2025

jonathan
jonathan w.
Laguna Beach, CA | Reviewed on Apr 18, 2025
We questioned the Vespa tour given our age but would not suggest this tour for gentrified persons. Oliver was nice but we felt endangered in a developing country Day two was somewhat educational but I feel that it should have been better presented that we were going to subjected to communist propaganda and tour a site that they are proud about that helped kill 50 thousand young American men and women. My son is serving and we found this tasteless. Times and drivers kept getting moved... Read more

We questioned the Vespa tour given our age but would not suggest this tour for gentrified persons. Oliver was nice but we felt endangered in a developing country Day two was somewhat educational but I feel that it should have been better presented that we were going to subjected to communist propaganda and tour a site that they are proud about that helped kill 50 thousand young American men and women. My son is serving and we found this tasteless. Times and drivers kept getting moved around without our. Knowledge.

Hotel Reviews
Saem Siem Reap Hotel
Siem Reap

Nice hotel. Nice people. Out of way

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Mây Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cu Chi Tunnels & Half Day  City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City

Disrespectful to Americans

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Apsara show with dinner
Traditional Apsara show with dinner
Siem Reap

Place was empty. Food was cold. The final dance was worth watching.

Quality of Experience
Food
Cold and dry
Guides, Drivers and Staff
Transport
Too late
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

Mr yuthy was informative and took good care of us

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

Dangerous. Food was ok but we thought we were going to a street food area rather than all over town during peak rush hour traffic

Quality of Experience
Food
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 20, 2025
Dear Jonathan, Thank you for taking the time to share your feedback. We truly value every guest’s experience and appreciate your honest thoughts. We’re sorry to hear that your experiences in Vietnam did not meet your expectations and that you felt uncomfortable at times. Your safety and comfort are always our top priorities, and we sincerely regret if you felt otherwise. We also understand how deeply personal and emotional some historical sites can be, especially with your son serving.... Read more

Dear Jonathan,

Thank you for taking the time to share your feedback. We truly value every guest’s experience and appreciate your honest thoughts.

We’re sorry to hear that your experiences in Vietnam did not meet your expectations and that you felt uncomfortable at times. Your safety and comfort are always our top priorities, and we sincerely regret if you felt otherwise.

We also understand how deeply personal and emotional some historical sites can be, especially with your son serving. It was never our intention to cause distress. Our aim is to present local history through a cultural lens, and we will pass your feedback to the guide ( Mr Hieu) to improve the way we introduce such topics more sensitively in the future.

We appreciate your kind mention of Oliver and will look into the communication and scheduling issues you noted to ensure better clarity going forward.

Your feedback helps us improve, and we truly wish you and your family all the best.

Warm regards,
Hien

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