Kimkim Trip Reviews for Vietnam

4.9
Based on 651 ratings
Read 651 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Asia trip
Vietnam | Jun 27 - Jul 13, 2026

J
john b.
Kansas City, MO | Reviewed on Jul 14, 2026
Ashley did an incredible job. I would highly recommend her. Read more

Ashley did an incredible job. I would highly recommend her.

Activity Review
Tropikal Trekking & Jumbo Wash by Mason Adventure (Updated by Maison Adventure)
Tropikal Trekking & Jumbo Wash by Mason Adventure (Updated by Maison Adventure)
Bali

Well worth the trip. I would highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 16, 2026

Dear John,

Thank you so much for your wonderful review and your kind recommendation! We absolutely loved hosting your family trip, and it really means a lot to us.

Take care, and we can’t wait to welcome you back someday!

Warm wishes,
Ashley

Tour of Hanoi ok, but too much food too early...
Vietnam | Jun 29 - Jul 6, 2026

R
Robert H.
Australia | Reviewed on Jul 13, 2026
Tour of Hanoi ok, but too much food too early. By the time we left hotel after breakfast, then had egg coffee (quite filling), drink at train street & then lunch at 11:15 - too much too quick. Couldn’t do justice to lunch.
Hotels were ordinary. Fridge & TV didn’t work initially, bathroom door squeaked and definitely not “city view” in Hanoi. Nimh Binh hotel restaurant was shut in evenings due to renos and breakfast limited. Limited dinner alternative in walking distance.
Lots of driving...
Read more

Tour of Hanoi ok, but too much food too early. By the time we left hotel after breakfast, then had egg coffee (quite filling), drink at train street & then lunch at 11:15 - too much too quick. Couldn’t do justice to lunch.
Hotels were ordinary. Fridge & TV didn’t work initially, bathroom door squeaked and definitely not “city view” in Hanoi. Nimh Binh hotel restaurant was shut in evenings due to renos and breakfast limited. Limited dinner alternative in walking distance.
Lots of driving which was good and expected but driver could not talk english. Tour guide good but not there for the journeys.
Contact with tour co. - Doris, was excellent.

Local specialist: Doris Bui

Private family tour of Vietnam
Vietnam | Jun 28 - Jul 10, 2026

D
Donald K.
San Jose, CA | Reviewed on Jul 13, 2026
Trang was great in helping plan our family vacation. She was very responsive with communication and provided excellent recommendations. I also appreciated her checking in during the trip and assisting with any changes that needed to be made. Read more

Trang was great in helping plan our family vacation. She was very responsive with communication and provided excellent recommendations. I also appreciated her checking in during the trip and assisting with any changes that needed to be made.

Hotel Reviews
Hotel Nikko Saigon

The best hotel in Saigon! Excellent service! Located adjacent to the mall.

Authenticity & Character
Location
Located adjacent to the mall. Walkable to many stores.
Staff
Very helpful and accommodating.
Cleanliness & Comfort
Furama Resort Danang

Wow! Excellent service, rooms, and food! Private beach access too!

Authenticity & Character
Location
Across the street from convenience stores.
Staff
Excellent service
Cleanliness & Comfort
Allegro Hoian

Excellent service from all staff!

Authenticity & Character
Location
Walkable to the old town.
Staff
Staff provided great recommendations for restaurants around the city.
Cleanliness & Comfort
Indochine Premium Cruise

Great food! Friendly staff! Well organized activities.

Authenticity & Character
Location
Great views of Ha Long Bay.
Staff
Very helpful and friendly
Cleanliness & Comfort
Anatole Hotel Hanoi

Very friendly service! Excellent breakfast buffet!

Authenticity & Character
Location
Walkable around the city. Convenience store right across the street.
Staff
Very helpful and friendly.
Cleanliness & Comfort
Activity Reviews
Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An
Halong Bay - Hanoi - Fly to Danang, Transfer to Hoi An
Vietnam

Drop off and pick up was on time and guides were helpful with check in process.

Quality of Experience
Seamless transfer to airport and hotel.
Guides, Drivers and Staff
Guides were helpful with the check in process.
Transport
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam

Quick overnight cruise that was full of well organized activities.

Quality of Experience
Food
All you can eat breakfast, lunch, and dinner.
Guides, Drivers and Staff
Staff was very helpful and friendly.
Transport
Drop off and pick up right at the boat.
Morning Free - Afternoon Half-Day City by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Morning Free - Afternoon Half-Day City by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi

Fun and informative tour with Dang and Donald. Learned a lot about the history of Hanoi and tried some street food!

Quality of Experience
Covers a lot of ground in a short time.
Food
Restaurant was clean and food was tasty.
Guides, Drivers and Staff
Dang and Donald were great guides that made the experience fun for my kids.
Transport
Open air Russian jeep was a fun way to see the city.
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Jul 14, 2026

Hi Donald,

Thank you so much for your wonderful review! It truly means a lot to me 😊

It was such a pleasure helping you and your family plan this special trip. I'm so happy to hear that you enjoyed the recommendations and that my support throughout your journey was helpful.

Thank you again for trusting me to be part of your family's vacation. Wishing you many happy memories together, and I hope I'll have the chance to help you plan another adventure in the future!

Warmest regards,
Trang

Quick, efficient customer service
Vietnam | Jun 17 - Jun 26, 2026

B
Berenice M.
Los Angeles, CA | Reviewed on Jul 12, 2026
I absolutely love KimKim! I've used them to plan two trips so far, and I'll definitely continue using them in the future. They tailor each itinerary to fit your budget and make the planning process incredibly easy.
During the trip, they're quick to respond to any questions or concerns, and they're always accommodating if any last-minute requests or changes come up. Their customer service is outstanding, and they truly go above and beyond to make sure you have a great experience.
I highly...
Read more

I absolutely love KimKim! I've used them to plan two trips so far, and I'll definitely continue using them in the future. They tailor each itinerary to fit your budget and make the planning process incredibly easy.
During the trip, they're quick to respond to any questions or concerns, and they're always accommodating if any last-minute requests or changes come up. Their customer service is outstanding, and they truly go above and beyond to make sure you have a great experience.
I highly recommend KimKim to anyone looking for a stress-free, personalized travel planning experience!

Hotel Reviews
Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Happy Life Green Hotel
Ho chi minh city

The smell in the hallways was awful. For several nights it smelled like a sewage pipe had broken. The walls are super thin. You could hear everything at night and during the day. The cleaning staff was obnoxiously loud -screaming and shouting at each other as they cleaned the rooms: Slamming doors at all hours of the day and night. You really get what you pay for - but in this case even less.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yarra Ocean Suites Danang

Great, good breakfast, a bit loud at night, right in front of night club.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Camellia Nguyen

Great experience planning a two week trip to Vietnam
Vietnam | May 29 - Jun 12, 2026

P
Paulina Z.
Boston, MA | Reviewed on Jul 09, 2026
I had a great experience planning a two week trip to Vietnam with Kimkim and my travel advisor Long. My family and I travel frequently and have worked with many travel agencies. Working with KimKim and Long was easy and very pleasant. The proposed itinerary was interesting, well thought out and accounted for all of our preferences and interests. Long quickly accommodated a couple additional requests for specific activities and providers as well as a very last minute (evening before 8am... Read more

I had a great experience planning a two week trip to Vietnam with Kimkim and my travel advisor Long. My family and I travel frequently and have worked with many travel agencies. Working with KimKim and Long was easy and very pleasant. The proposed itinerary was interesting, well thought out and accounted for all of our preferences and interests. Long quickly accommodated a couple additional requests for specific activities and providers as well as a very last minute (evening before 8am departure) request for fast track assistance on the outbound flight from HCM. I really appreciated Long's responsiveness and thoroughness. His recommendations matched our asks well and he frequently provided multiple alternative options for us to choose from before we finalized everything. Communicating using the Kimkim platform was very easy, especially the ability to provide feedback and ask questions about specific parts of the itinerary. We had a great time on the trip and everything went really smoothly. I'd be happy to work with both Kimkim and Long on another trip in the future. Thank you for all the help!

Hotel Review
Capella Cruise
Halong

Very nice ship, beautiful cabins and nice pool deck. Food was average. Activities were ok - somewhat limited but I think that's pretty standard for the 2 day/1 night cruise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Quick and efficient.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Ngoc Son Residency
Dinner at Ngoc Son Residency
Hue

Very interesting home and host in a beautiful garden. Great conversation. Food was good but not particularly memorable with the exception of the shrimp dish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Very useful. The passport and security lines at the airport were incredibly long - very glad we paid for this service.

Quality of Experience
Guides, Drivers and Staff
Transport
 Coconut Fragrance Cooking Class
Coconut Fragrance Cooking Class
Hoi An

Favorite activity on the trip. It is an authentic local family business run at a small scale and focused on providing a great experience for their customers. The market tour was a lot of fun and very informative. The cooking lesson was very well organized and the food recommendations were great. The seasoning and the dishes were really well chosen.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 09, 2026
Dear Paulina, Thank you so much for taking the time to write a review about your recent trip. We truly appreciate your kind words and your valuable feedback. It means a great deal to us to know that you enjoyed your experience in Vietnam. I would also like to thank you for sharing your comments regarding the meals on board the Capella cruise. I will forward your feedback to the Capella team so they can review it and make improvements to enhance their service as soon as possible. Thank you... Read more

Dear Paulina,

Thank you so much for taking the time to write a review about your recent trip. We truly appreciate your kind words and your valuable feedback. It means a great deal to us to know that you enjoyed your experience in Vietnam.

I would also like to thank you for sharing your comments regarding the meals on board the Capella cruise. I will forward your feedback to the Capella team so they can review it and make improvements to enhance their service as soon as possible.

Thank you once again for traveling with us. We sincerely hope to have the pleasure of welcoming you back to Vietnam in the near future and creating even more memorable experiences for you.

Wishing you all the best, and we look forward to seeing you again soon!

Warm regards,
Long

Amazing 19 days in Vietnam & Thailand
Vietnam | Jun 18 - Jul 6, 2026

Ana
Ana R.
Mexico City, CDMX, Mexico | Reviewed on Jul 08, 2026
I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and...
Read more

I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and polite, the activities were the type of things I love doing while traveling.
This time I traveled by myself and felt safe the entire time, plus I never felt the need to worry about anything, as everything was already taken care of.
I'm very thankful to everyone on the team, Long especially, for making this an amazing journey.
I'm sure I'll be in touch again soon.

Hotel Reviews
Chanalai Romantica Resort
Phuket

Super friendly staff. The location was ok, where most hotels are. Very near the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Chai The Colonial Hotel & Spa
Chiang Mai

Loved staying here. It was a good location, very nice spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

Beautiful hotel, confortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel

This hotel is ok, a bit old and outdated, but clean and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Saga Hotel Hoi An
Hoi An

My favourite hotel of this trip. Loved it here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise

This was my least favorite place to stay. I only stayed for one night, and while I was getting ready to check out I was looking through the room to make sure I wasn't leaving anything behind only to find trash under the bed... not only was it dusty there was a plastic bottle, a tissue and a Qtip. I felt very disgusted knowing the room I slept in hadn't been clean before. The walls were also dirty and the soap dispensers empty. I left this feedback while checking out and the staff approached me, apologised and didn't charge me for one drink I had. They took notes and photos and assured me they would work on improving, which I do appreciate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynastie Hotel & Spa
Hanoi

Super friendly staff. I really liked this location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai City Tour with Tuktuk (N)
Half day Chiang Mai City Tour with Tuktuk (N)
Chiang Mai

Cool tour. Got to see the city, learn about it, make a ring. My guide was very sweet and super knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay

Nice views

Quality of Experience
Guides, Drivers and Staff
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Useful

SkyWalk - Full Day at Elephant Nature Park
SkyWalk - Full Day at Elephant Nature Park
Chiang Mai

Beautiful experience. So important to know it's an ethical park and everything is done with the elephants' wellbeing in mind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

Lots of fun. The guide knew a lot of locals so that made the experience better.

Quality of Experience
Guides, Drivers and Staff
Transport
Colors of Bangkok - Joint in group
Colors of Bangkok - Joint in group
Bangkok

Very fun day! Got to see a market, had great food, biked, learned about the culture. I really liked this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Cham Island Full day Snorkeling tour
Cham Island Full day Snorkeling tour
Hoi An

It was ok, but too crowded and too far for me. You spend a lot of time getting there, so if you don't love it, it doesn't feel like it's worth it. The snorkeling spot wasn't that good... there wasn't too much to see.

Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Ho Chi Minh City

Favourite night! Everything was incredible, our jeep, the tour, the food, the guide. Loved this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

Sadly, one of my least favourite experiences. I say sadly, because my guide was great, he was friendly and engaging. He tried to make this a great day. However, the island had some things I disliked: horse pulling carriages, crocodiles being bred for leather, snakes for photo ops. It didn't feel right. The river canoes were very nice and visiting the temple was good too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tra Nhieu Village - Kim Bong Eco Tour
Tra Nhieu Village - Kim Bong Eco Tour
Hoi An

One of the funnest experiences on this trip. My guide was great, took me to some very local spots.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay

Really beautiful views, the Cruise itself wasn't great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Join Cooking Class and Market Tour in Hanoi
Join Cooking Class and Market Tour in Hanoi
Hanoi

Lots of fun, made some delicious food!

Quality of Experience
Food
Made by us!
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi

Really stunning place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 09, 2026
Dear Ana, Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests. I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip. Please rest... Read more

Dear Ana,

Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests.

I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip.

Please rest assured that I will discuss your feedback with my team, as well as with our service partners, to ensure we address these concerns and improve the quality of our services in the future. Your comments are invaluable, and we take them very seriously.

Thank you once again for traveling with us and for sharing your experience. We genuinely appreciate your understanding and hope to have the opportunity to welcome you back to Vietnam one day, so we can provide you with the experience you originally expected.

Wishing you all the best!

Warm regards,
Long

Cambodia, Vietnam trip / 12 days / Vietnam specialist Long
Vietnam | Jun 7 - Jun 18, 2026

M
Marin F.
Croatia | Reviewed on Jun 19, 2026
I do not write reviews usually but this one is well deserved.
Interacting with Mr. Long in preparation for our trip was very efficient, professional and well done. Everything during our 12 day trip was executed to the minute and as per our correspondences.
Mr. Long was in touch with us with instructions and checking that all went well contacting us few times a day.
Reminders were sent prior to arrival making sure visas were done. At every pickup point ( Airport arrivals, immigration...
Read more

I do not write reviews usually but this one is well deserved.
Interacting with Mr. Long in preparation for our trip was very efficient, professional and well done. Everything during our 12 day trip was executed to the minute and as per our correspondences.
Mr. Long was in touch with us with instructions and checking that all went well contacting us few times a day.
Reminders were sent prior to arrival making sure visas were done. At every pickup point ( Airport arrivals, immigration procedures, drivers, guides and transfers ) we were greeted either prior to time planned or on time. One time that driver was late due to traffic ( 10 minutes ! ) we were notified prior. For every flight there were notices sent in advance.
As for guides and drivers as well as their vehicles they were all perfect as promised. However I have to commend specially the guide and driver in Angkor Wat ( 3 days ) It was very humid, every time we entered the vehicle driver had super cold small towels to refresh ( from ice box, 10 pieces in one day ) and in humidity it was great. Very nice guide in Ninh Binh. All drivers and guides were very attentative, polite and never experienced anything but careful driving. The cars were nice as stated prior.
Honestly, never gotten so much attention and sincere interest to make sure all is going well.
We want to thank Mr. Long and his choices of drivers and English language guides for making our stay and travels withing the country easy, pleasant and amazing!

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jun 21, 2026

Dear Marin,

Thank you so much for taking your time to share your experience about the previous trip to Vietnam and Cambodia.

I'm truly delighted to know that you had a wonderful experience in here. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

Ms. Tang planned my trip from, so from beginn...
Vietnam | Jun 1 - Jun 15, 2026

B
Barbara G.
Seattle, WA | Reviewed on Jun 16, 2026
Ms. Tang planned my trip from, so from beginning to the end her presence was there checking in with me. All the guides fantastic. I am grateful I chose this company. Read more

Ms. Tang planned my trip from, so from beginning to the end her presence was there checking in with me. All the guides fantastic. I am grateful I chose this company.

Activity Reviews
Hanoi - Sapa  – Tram Ton Pass – Love Waterfall -  Sapa (Limousine Bus, Private Tour)
Hanoi - Sapa – Tram Ton Pass – Love Waterfall - Sapa (Limousine Bus, Private Tour)
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi city sightseeing- Hanoi street food tour
Hanoi city sightseeing- Hanoi street food tour
Hanoi
Quality of Experience
Food
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Jun 17, 2026

Hi Barbara,

Thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure helping you plan your trip, and I’m delighted to hear that you felt supported throughout your journey. I’m also very happy that you enjoyed the guides—they will be thrilled to know they helped make your experience special ❤

Thank you for choosing us and for trusting us with your travel plans. We are grateful for your recommendation and hope to welcome you back for another adventure in the future.

Warm regards,
Trang

The trip was outstanding in every respect. T...
Vietnam | May 31 - Jun 12, 2026

Eric
Eric T.
Canada | Reviewed on Jun 13, 2026
The trip was outstanding in every respect. The itinerary was arranged to match our preferences, the hotels were lovely, and the guide was knowledgeable, caring and friendly. Long, our contact at Kimkim, checked in with us almost daily to see how we were doing. We would definitely book future trips with them. Read more

The trip was outstanding in every respect. The itinerary was arranged to match our preferences, the hotels were lovely, and the guide was knowledgeable, caring and friendly. Long, our contact at Kimkim, checked in with us almost daily to see how we were doing. We would definitely book future trips with them.

Hotel Review
Anatole Hotel Hanoi

This hotel was our home away from home. The staff was friendly and helpful, our rooms were comfortable and clean, and the buffet breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jun 28, 2026

Dear Eric,

Thank you so much for taking your time to share your experience about the previous trip to Vietnam and Cambodia.

I'm truly delighted to know that you had a wonderful experience in here. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

Third trip using kimkim - first trip to Vietnam!
Vietnam | May 15 - May 24, 2026

D
Debra U.
Chicago, IL | Reviewed on Jun 08, 2026
This is my third time using kimkim. I've been happy with each experience. I was originally planning to visit Vietnam (Hoi An and Hanoi) in November 2025. I was connected with Lucy who put together a great itinerary for me in the limited amount of time I had. We made a few changes to match my interests…and then I cancelled fairly last minute for work related reasons. This ended up being a blessing as Hoi An had some bad flooding around that time, which Lucy had warned me about (and I... Read more

This is my third time using kimkim. I've been happy with each experience.

I was originally planning to visit Vietnam (Hoi An and Hanoi) in November 2025. I was connected with Lucy who put together a great itinerary for me in the limited amount of time I had. We made a few changes to match my interests…and then I cancelled fairly last minute for work related reasons. This ended up being a blessing as Hoi An had some bad flooding around that time, which Lucy had warned me about (and I basically disregarded - so you should always listen to your TA because they know what they are talking about!)

Kimkim makes it easy to reschedule and I moved my trip to May 2026. I was able to add on dates and make additional tweaks to my itinerary. As my travel date came closer, she made sure I had my visa and all other travel information needed. Lucy also checked up on me throughout the trip and made sure I was doing okay.

I like to travel alone and heard that Vietnam was a safe place for a solo female traveler. I otherwise didn't know what to expect visiting the country. The guides I had helped make me feel comfortable and provided a great education about the country. Specifically, my primary guide in Hoi An was Huan who took me to My Son Sanctuary as well as a tour of Hoi An's Old Town. He was very informative and was also very accommodating of my slow pace. I also had guide Chay in Hoi An, who was flexible in changing my scheduled tour for that day. In Hanoi, Trung took me to a village in Ba Vi Hill area where I met several fascinating people. Finally, I had guide Quoc in Pu Luong, whom everyone we passed in the villages seemed to know! I finished my trip with a two night cruise in the Ha Long Bay. Every day was one great experience after another - from the lanterns in Hoi An to the tiered rice fields to the iconic limestone rocks reaching up from beneath the water. And all these great experiences were made more memorable by the welcoming people I met. A truly great trip!

I loved all of my hotels. However, my Hoi An hotel was between the Old Town and the beach. I would recommend that if you want to be closer to Old Town, that you should mention that when planning. I used Grab and the cost to Old Town was minimal and didn't take that long.

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Jun 16, 2026

Dear Debra,

Thank you for taking the time to share your feedback.

I am very pleased to know that you enjoyed many aspects of your trip. At the same time, I appreciate your comments on the trip. Your feedback is extremely valuable as it helps us improve our services and provide even better experiences for future travelers.

Thank you again for traveling with us. It was a pleasure assisting you, and I hope we will have the opportunity to welcome you back in the future.

With my best regards,
Lucy

Fantastic family adventure to Northern Vietnam and Thailand
Vietnam | May 22 - Jun 1, 2026

Jen
Jen F.
San Jose, CA | Reviewed on Jun 07, 2026
Long curated an incredible itinerary to Vietnam and Thailand for our family of 5. Every schedule pick up was on time, guides were great and all bookings were smooth and problem free. We will recommend Long at Realistic Asia to any friends traveling to Asia in the future. Thank you for everything!! Read more

Long curated an incredible itinerary to Vietnam and Thailand for our family of 5. Every schedule pick up was on time, guides were great and all bookings were smooth and problem free. We will recommend Long at Realistic Asia to any friends traveling to Asia in the future. Thank you for everything!!

Activity Reviews
Half Day tour to Elephant Jungle Sanctuary
Half Day tour to Elephant Jungle Sanctuary
Phuket

Incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi

Our countryside visit was extremely intimate and memorable. Both hosts were so kind and gracious. Our guide Dung was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jun 08, 2026

Dear Jennifer,

Thank you so much for taking your time to share your experience about the previous trip to Vietnam and Thailand.

I'm truly delighted to know that you had a wonderful experience in Vietnam. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

An Exceptional Vietnam Experience with Kimkim and Long
Vietnam | May 4 - May 20, 2026

Wayne
Wayne A.
Australia | Reviewed on May 27, 2026
Our trip to Vietnam, organized through Kimkim, was nothing short of extraordinary. From the moment we began planning, Long took care of every detail with professionalism, warmth, and deep local knowledge. The entire journey flowed seamlessly across Ho Chi Minh City, Hoi An, Hue, and Hanoi, with private tours, a dedicated driver, and beautifully selected 4- and 5‑star accommodations that made every stop feel special. Long crafted an itinerary that allowed us to truly understand Vietnam’s... Read more

Our trip to Vietnam, organized through Kimkim, was nothing short of extraordinary. From the moment we began planning, Long took care of every detail with professionalism, warmth, and deep local knowledge. The entire journey flowed seamlessly across Ho Chi Minh City, Hoi An, Hue, and Hanoi, with private tours, a dedicated driver, and beautifully selected 4- and 5‑star accommodations that made every stop feel special.

Long crafted an itinerary that allowed us to truly understand Vietnam’s rich and complex history — from its ancient dynasties to its chapters with China, France, and the USA. Each destination offered something unique, and our guides brought every story to life.

Some of the standout experiences included:

Cu Chi Tunnels — an eye‑opening look into Vietnam’s wartime resilience

Mekong Delta — floating markets, local crafts, and unforgettable river life

Hoi An & Hue — lantern-lit streets, imperial citadels, and incredible cuisine

Ninh Binh (Halong Bay on land) — breathtaking limestone mountains and peaceful boat rides

Halong Bay — a stunning cruise through one of the world’s most iconic landscapes

Every transfer was smooth, every guide was knowledgeable, and every hotel exceeded expectations. Long checked in regularly to ensure everything was perfect, and it truly was.

We couldn’t have asked for a better way to explore Vietnam. If you’re considering a trip, we highly recommend Kimkim and especially Long for an unforgettable, expertly organized adventure.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 27, 2026

Hi Wayne,

Thank you so much for taking the time to write such a lovely review.

I'm truly delighted to know that you had a wonderful experience in Vietnam. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

cant say enough good things about it driv...
Vietnam | May 7 - May 21, 2026

P
Paul M.
San Marcos, CA | Reviewed on May 22, 2026

cant say enough good things about it driver guide etc very adaptable kind good people loved it all apart from the heat hotels lovely but as i say it was all about the people

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 22, 2026

Hi Paul,

Thank you so much for taking the time to share your review and feedback about your recent trip.

I truly appreciate your kind words and support. Your feedback means a lot to our team and motivates us to continue providing the best possible experience for our guests.

It was our pleasure to be part of your journey, and we hope to welcome you again on another memorable trip in the future.

Wishing you all the best and many more wonderful travels ahead.

Warm regards,
Long

Hien made our trip into a dream come true
Vietnam | Apr 7 - May 20, 2026

Charis
Charis U.
Denver, CO | Reviewed on May 21, 2026
We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true. Read more

We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true.

Hotel Reviews
Maisons Wat Kor

Great place, Garden of Eden for sure!

Authenticity & Character
Rooms surround a lotus pond, a great place to enjoy.
Location
Out of town a bit but thankful for that!
Staff
Staff went above and beyond to make our stay comfortable and answer any questions about the area.
Cleanliness & Comfort
Viroth's Hotel

One of our favorite hotels, beautifully curated and great location, plus staff were so helpful and personable.

Authenticity & Character
Loved the art and the vibe
Location
Great location, close to river front restaurants
Staff
Staff were over the top friendly and helpful!
Cleanliness & Comfort
Very clean, always a joy to return to after a hot day of touring.
Panhou Retreat

One of the most beautiful pools!

Authenticity & Character
The food was sourced all around you, Information/museum on how textiles are made was very interesting.
Location
Located in the countryside in a beautiful garden.
Staff
Cleanliness & Comfort
Aliana Boutique Sapa Hotel & Spa (Ex: Aira Boutique Sapa Hotel)
Sapa

This is a great boutique hotel with a personal touch and amazing views. It was out of the rush of the huge hotels but easy to walk to the town square. Great food and coffee!

Authenticity & Character
Friendly staff and great spaces to hang out.
Location
Amazing views!
Staff
Very Friendly and helpful
Cleanliness & Comfort
Clean rooms, beautifully decorated with Hmong textiles.
Bespoke Trendy Hotel Hanoi

We loved his hotel in Hanoi! At breakfast there were ambassadors that would walk around that were extremely helpful, the battery in our safe was low and she had the battery changed before we finished breakfast. In addition, all the staff were super friendly and attentive. The rooms were roomy in such a tight neighborhood and we loved the contemporary style. Location was great nice to be off on a semi quiet street. We stayed two times at Bespoke Trendy and wished we would have stayed there a third time instead of the Tirant hotel for our final stay in Hanoi.

Authenticity & Character
Clean contemporary style, a nice oasis in Hanoi
Location
In the heart of the city on a semi quiet street.
Staff
All staff we encountered were attentive and friendly.
Cleanliness & Comfort
Activity Reviews
Day 2 : Cardamom Tented Camp ( 4D3Npackage)
Day 2 : Cardamom Tented Camp ( 4D3Npackage)
Botum Sakor National Park

Staying at the Cardamom Tented Camp in Cambodia was a moving experience. It was enlightening to see their efforts in protecting the jungle and wildlife. Kayaking directly from the lodge was one of the most memorable experiences of the trip. It was refreshing to see the dedication to conservation. Definitely a must-visit, especially for nature enthusiasts.

Hanoi After Dark By Vespa
Hanoi After Dark By Vespa
Hanoi

The Vespa tour in Hanoi was an absolute blast! Zooming around the city on the back of a Vespa was an amazing way to discover hidden culinary gems. The food was some of the best we've had, and we kept going back to the restaurants we visited on the tour. Truly a highlight for food lovers!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 06, 2026

Dear Charis and Jesse,

Thank you for taking the time to share such a lovely 5-star review.

We are truly delighted that you enjoyed your Vietnam and Cambodia journey with Realistic Asia . It was our pleasure to support your travels, and we’re very grateful for your trust.

Your kind words mean a lot to our team and motivate us to keep creating meaningful journeys for our travelers

We look forward to welcoming you again for another unforgettable experience in Southeast Asia.

From Vietnam with love <3
Hien

Exceeded Expectations
Vietnam | May 15 - May 19, 2026

Sasha
Sasha Z.
Newark, NJ | Reviewed on May 20, 2026
I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium... Read more

I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium Hotel were lovely, the staff is excellent. Annie especially. She greeted us warmly each day and provided personalized suggestions via WhatsApp. We had a full day history tour. Then the were transferred to a beautiful cruise aboard the Lyra in Ha Long Bay. We stayed one night. Our driver Viet was always on time. Our transport van was very comfortable and always had water. Tin, our guide was knowledgeable and friendly. We had a good tour our last night that ended on train street. Truly and wonderful experience start to finish. Long evening came to meet me at our hotel on day 1 to welcome me to Hanoi in person. I highly recommend Long and Kim Kim.

Hotel Reviews
Capella Cruise
Halong

The ship is only a year old. It is well appointed. Beautiful rooms, bathrooms, small decks. The beds are comfortable. Everything was very clean. Chris was our cruise director. Harry and Annie put on the cooking demonstration. Daniel served us at meal times. Staff is excellent. A really wonderful experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GM Premium Hotel Hanoi

This hotel is centrally located. Has a wonderful staff, clean rooms with good sheets, pillows and towels. Annie was our contact at the front desk and she is excellent. My next visit I would request a room at the end of the hall to reduce noise from other guests. The included breakfast is delicious.

Authenticity & Character
Location
Staff
Annie went above and beyond to be helpful
Cleanliness & Comfort
Activity Reviews
Dining at Michelin-star restaurant - Gia Restaurant
Dining at Michelin-star restaurant - Gia Restaurant
Hanoi

The entire experience was extraordinary from start to finish. We had the wine pairings and they were delicious. The food was truly outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

I wish every foreign country offered this service! We were greeted as we exited the plane, walked straight to an immigration agent, and expedited through to pick up our luggage.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 20, 2026

Hi Sasha,

Thank you so much for taking the time to leave a review after your trip. Your kind words truly mean a lot to my team and me.

It was a pleasure helping you create this experience, and we are delighted to hear that you enjoyed your journey. Feedback like yours not only encourages our team but also helps future travelers feel confident when planning their trips with us.

I will keep learning and improving the services to welcome you and your family back to Vietnam or Southeast Asia any time in the future.

Wish you all the best!

Warm regards,
Long

Lucy was responsive, a great listener, and de...
Vietnam | Apr 29 - May 9, 2026

J
Janine D.
Ashburn, VA | Reviewed on May 16, 2026
Lucy was responsive, a great listener, and deeply connected into the local experience. We felt like deep cultural and local kind of trip.
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta...
Read more

Lucy was responsive, a great listener, and deeply connected into the local experience. We felt like deep cultural and local kind of trip.
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta and DaNang were lovely, very especially the Little Oasis (a GEM!)

Hotel Reviews
Little Oasis Hoi An

One of the best hotels we have stayed at. Authentic, super clean and comfortable, deep tub, caring and welcoming staff. We felt safe as soon as we walked through the hotel doors. The breakfast buffet was abundant! The staff was outstanding - especially Rose. Each day when we returned from an outing they would welcome us back like we were family. They were accommodating and caring as to what we had planned for the day and if we needed anything. They cared about the logistics for our travel back to the airport and confirmed details on our behalf. They ensured we have proper sun coverage during our outings to the beach, even loaning me a hand painted hat.

Authenticity & Character
Location
Staff
Especially ROSE!
Cleanliness & Comfort
Legacy Mekong (Autograph Collection Marriott Hotels)
Cần Thơ

Outstanding. Everyone should visit here. Can't say enough good words.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Mây Hotel

Could have been cleaner. The hotel bathroom floor was dirty especially the space between the glass showe wall and hotel hallway. Really could have used a strong vacuum and carpet shampoo. The hotel pool was lovely though as well as the staff.

Authenticity & Character
Location
Staff
Activity Review
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Our favorite!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on May 21, 2026
Dear Janine, Thank you so much for your lovely and thoughtful review. 💛 It truly means a lot to hear that you felt connected to the local culture and experiences throughout your trip
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests.
It... Read more

Dear Janine,

Thank you so much for your lovely and thoughtful review. 💛

It truly means a lot to hear that you felt connected to the local culture and experiences throughout your trip
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests.

It was such a pleasure helping you plan this adventure, and I hope Vietnam will welcome you back again someday!

With my best regards,
Lucy

Booking on KimKim saved us time. Long, our local specialist, made a commendable effort though a few things could be improved.
Vietnam | Apr 24 - May 7, 2026

J
JAMIE M.
Cocoa Beach, Florida, USA | Reviewed on May 11, 2026
Booking on KimKim saved us time on trying to find hotels, tours and transportation. It was an easy way to go. Long was very responsive and helpful in our planning. He checked in with me daily and also made sure we arrived back home safely after the trip ended.
We adjusted our itinerary a few times. Any changes we made to our itinerary required careful re-reading to ensure changes were only made on what we requested. Hotel selections changed quite a bit as we were firming up the...
Read more

Booking on KimKim saved us time on trying to find hotels, tours and transportation. It was an easy way to go.

Long was very responsive and helpful in our planning. He checked in with me daily and also made sure we arrived back home safely after the trip ended.
We adjusted our itinerary a few times. Any changes we made to our itinerary required careful re-reading to ensure changes were only made on what we requested. Hotel selections changed quite a bit as we were firming up the bookings. We were told that the Vietnam holiday made hotel rooms less available since so many local Vietnamese were traveling for several days during our time in Vietnam.

We were least satisfied with the hotel in Da Nang. It was supposed to be a peaceful retreat but was full of families when we arrived and quite noisy and busy. The hotel room looked like a college dormitory, sparse and minimal. We thought from the description we received (and paid more for this hotel) that this retreat property would be the cream of the crop. It was not. The grounds were lovely and the main restaurant was nice. The hotel staff were outstanding. The majority of the tours and guides were very good. We found the Cham Island snorkeling to be disappointing. The trip was chaotic and our guide was young/inexperienced. We got maybe 45 minutes of snorkeling in an area that was extremely crowded. Then we spent 3 hours waiting on the beach which was not terrible but frustrating since we felt ready to go back to the mainland and our hotel.
I did mention the Da Nang hotel and Cham Island issues to Long. He apologized. I guess there was not much he could do about either.

Hotel Reviews
Naman Retreat

We were not impressed with this hotel especially since we paid more for it and thought it was going to be the best hotel of our stays in Vietnam. Our room was sparsely decorated, looked like a college dormitory room. The bed was comfortable but our bathroom often smelled like urine. This may have been a drain issue. Housekeeping did refresh our room daily. The hotel grounds were lovely with some very nice restaurants. The Breakfast Buffet was excellent. The pool and beach were nice. Lounging by the pool in the breezy afternoon did feel like we were on vacation. Going back to our room dampened this feeling. The gym was nice, though small. All of the equipment I used: elliptical, bike, and rowing machine worked well. I got my best mini workout here. The spa with the croaking frogs was nice to visit in the evening - spa was closed but you could sit and listen to the frogs. My husband got a massage, during open hours, which he enjoyed.

Authenticity & Character
We were not fans of the sparse room decors.
Location
Not thrilled with location. You really could not walk anywhere. You needed to get a Grab ride or taxi or daily hotel shuttle.
Staff
Outstanding Staff! They did whatever they could to help us when we needed it. Helen was a wonderful Hotel Ambassador for us. She moved us to a less noisy room (2nd floor to 10th floor) and she checked in daily. I'd give her a Gold Star!
Cleanliness & Comfort
Hotel and rooms were clean - not sure why our toilet smelled.
Little Oasis Hoi An

I was very pleased with Little Oasis in Hoi An though it is a 20 to 25 minute walk to the Old Town area. The location was convenient for the tours we took. There are restaurants near by. The hotel has a lovely restaurant too. The 5th floor pool was large enough for a bit of exercise and towels were abundant. You can easily get filtered water for your room. They also welcomed us with some delicious and lovely food gifts upon arrival. Our room was very comfortable with a serene view of the garden and water buffaloes. The Breakfast Buffet offered many varieties of food for different breakfast tastes. There were bikes to use and a shuttle service into Old Town. I really missed this hotel when we moved on to Da Nang. It became a lovely temporary home. The gym was a let down. It looks impressive but most of the aerobic equipment did not work and the weight machines all worked the same muscle groups. The gym needs an elliptical machine, one that works.

Authenticity & Character
The hotel has a cozy, luxury feel. I felt like I was staying in a Vietnamese property.
Location
Great location if you don't mind being a little farther out from Old Town.
Staff
Outstanding Staff! They made sure our many needs were met. Kind. Polite. Thoughtful. Professional. Pleasant. Humble. I felt like I was on vacation in an up-scale Vietnamese property.
Cleanliness & Comfort
The hotel and restaurant was very clean. Housekeeping did an excellent job!
Silverland Mây Hotel

Decent hotel. The Breakfast Buffet was very good. The gym is tiny but did have an elliptical machine which made me happy. It's in a very walkable area of Ho Chi Minh City. The staff was outstanding.

Authenticity & Character
I felt like I was in Vietnam.
Location
You can easily walk to restaurants and shops. The area felt safe.
Staff
Awesome Staff! They were attentive, kind, polite, and always willing to help.
Cleanliness & Comfort
Hotel seemed clean and housekeeping did a wonderful job of freshening up the room during our stay.
Activity Reviews
Leisure Time In Da Nang
Leisure Time In Da Nang
Da Nang

It was nice to take a rest from early morning starts but our last stay at Naman Retreat in Da Nang was a bit underwhelming. The room was disappointing as mentioned earlier (I kind of ragged on it). I've got to give the grounds, hotel restaurants, pool, gym, beach, and staff high praise. These parts of our stay were nice but the room was a downer. It was a real mismatch with the Retreat grounds and amenities. Our Local Specialist could not get us into two of the hotels he was arranging so we ended up paying more for Naman Retreat. Our son who by chance was in Da Nang staying at Koi Resort said his room was a lot nicer and he did not pay much due to his budget. I considered moving to a new hotel but doubted we could get our money back. We spent time at Han Market and Lotte Market. I was disappointed with Han Market after being at the Hoi An market. It was difficult to walk around due to crowds though I understand it is the market locals use. Lotte Super Market was more modern and you could buy some groceries there.

Quality of Experience
Guides, Drivers and Staff
Naman Staff was Excellent especially Helen who got us into a less noisy room on the 10th floor. Long, Local Specialists checked in on me often which was kind and thoughtful. Our driver to the airport did his job just fine.
Transport
Made it to the Da Nang Airport on time with all of our luggage.
Exploring Monkey Mountain and Marble Mountain
Exploring Monkey Mountain and Marble Mountain
Da Nang

I really liked Marble Mountain - challenging climb and beautiful scenery. The cave with the open ceiling was a photo op. We got a later start than planned due to a stop at a marble carving store (which was really fun) so the heat of the day was forceful. Our Guide Vinh Bui was as wonderful as ever. He has so much knowledge to share regarding these mountains. We really enjoyed the two stops or so to catch an amazing breeze in the shade. We did not see any monkeys on Monkey Mountain but we saw Lady Buddha, impressive. It was a quicker trip but still nice.

Quality of Experience
Guides, Drivers and Staff
I sing the praises of Vinh Bui who is a dedicated Tour Guide with a wealth of knowledge, delivered in a sincere and earnest way. He is a lovely person who truly wants you to enjoy your travels and to take home wonderful memories. He is an excellent photographer too!
Transport
Driver was good!
Cham Island Sightseeing and Snorkeling Tour
Cham Island Sightseeing and Snorkeling Tour
Hoi An

We had issues with this tour. It was extremely chaotic and crowded. Our guide was young and inexperienced. We did not do some of the stuff mentioned in the tour description that we received from our Local Specialist. The snorkeling was short and the beach wait to go home was long. The lunch on the beach was tasty. The morning glory was delicious and I loved the sweet potato soup. We felt let down with the tour. There were so many snorkelers and scuba divers in a small area that it felt congested. The coral was nice and if we had been there with less people, it would have been more enjoyable. The coral looked healthy.

Quality of Experience
Food
Food was abundant and tasty. We invited our young guide to help us eat the food and he did a voracious job. We were happy to see him enjoy the food.
Guides, Drivers and Staff
Transport
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Vietnam

We really enjoyed the Teh Dar Show to our surprise. I thought it might be like Circus Soleil but it was so much better. It had a touch of the Lion King on Broadway along with indigenous people and drums. The acrobatics were impressive. It was done so well and lasted about an hour. I'd go see it again. The REU Restaurant was not my favorite restaurant but the food was good. They made sure to include non-meat foods for me.

Quality of Experience
Food
The food was plentiful though not my favorite Vietnamese food experience.
Guides, Drivers and Staff
Vinh Bui was an excellent guide who chaperoned us through the show and dinner.
Transport
We took a taxi and hit a lot of traffic but our driver got us to the show maybe 5 to 10 minutes before it started.
Cycling in Cam Thanh & Thanh Dong Organic Farm (Unique HA)
Cycling in Cam Thanh & Thanh Dong Organic Farm (Unique HA)
Hoi An

I truly enjoyed this Organic Farm Tour! I attended alone since my husband was having knee problems after riding the small Vietnamese bikes the day before. He is 6 feet tall with long legs. Meeting the local farmer, having tea and sweet potato at the start, and continuing on with some conversation through my Guide, Mr. Linh, was a pleasure. I was able to garden: plow, fertilize with dried water buffalo dung, plant, and water the beautiful green plants. I think it was lettuce. I also got to sample many types of basil, mint and other herbs. It was peaceful, tranquil and educational. I would love to volunteer there if I lived in Hoi An. The bike ride to the restaurant was nice though my brakes were a bit wonky. The restaurant where I cooked my own rice pancake with mushroom was Excellent. The chef and his helpers prepared a lovely and delicious meal for me which I shared with Mr. Linh since my husband did not attend. It was one of my favorite meals in Vietnam. The basket boat ride was an adventure. The older woman who captained the boat was friendly and a very hard worker. Fun, fun, fun!!!

Quality of Experience
Food
Excellent!
Guides, Drivers and Staff
Transport
Hoi An City Tour – Boat Ride – Release Flower Lantern
Hoi An City Tour – Boat Ride – Release Flower Lantern
Vietnam

This was very touristy but fun. The lantern release is pretty but it was crowded. I did fall in love with Hoi An. We had an exceptional Guide who spoke very, very good English. I cringe at these words since I do not speak any 2nd language and have the nerve to compliment a foreigner's English. I'm grateful he could communicate so well. We got a lot more out of the tours with his extensive knowledge and kind, caring, thoughtful manner. Many, many Thanks to Vinh Bui. I would highly recommend him as a Guide for a stay in the Hoi An and Da Nang areas. He is from Ho Chi Minh/Saigon so he may be equipped to provide tours in other areas of Vietnam.

Quality of Experience
Food
Morning Glory Restaurant, not the one in the newer area of Hoi An. It's in the original Old Town Area location. Great food.
Guides, Drivers and Staff
Vinh Bui is an excellent Guide. I highly recommend him!!!
Transport
Good.
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

MeKong Delta was fun and educational. The boat ride with the coconut water (best coconut I've ever drank) and our custom bamboo straws were so enjoyable. The stop at the coconut candy making factory on the water was really fun. We got to see a glimpse of the entire candy making process. We bought some candy and had a sip of snake wine. The owners served us tea and fruit with a custom seasoned dipping salt that gave the fruit so much flavor. We sat in a lovely shaded area, just us two and our guide. It was a Great Tour! We took bikes to the restaurant which was a bit precarious due to not having good bike brakes on my bike. The bikes were a bit small for my tall husband so he could not ride for long. The restaurant food was delicious - loved the Elephant Ear Fish! We also received custom bamboo chop sticks - a nice touch! We briefly stopped at a mat making place as we waited for our bicycles. We saw a bit of how it is done but there was no way we could pack one of those mats for travel back to the USA. We also had stopped at the bamboo shirt, towel, etc factory on the way to the boat ride. We got a demonstration of how bamboo was superior to cotton and saw many of their products. At the end we had to snake through the aisles of products to exit. We sensed they wanted us to buy something but we found the push for that unappealing, plus there really wasn't much I would have wanted, especially with our limited packing space.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon Street Food Tour After The Dark
Saigon Street Food Tour After The Dark
Ho Chi Minh City

The food tour was okay. I'm not an adventurous eater so I knew going into it that I probably was not going to enjoy it much but my husband eats almost anything so he enjoyed it. The adventure was in traveling around the busy streets with food vendors. I do not eat meat but do eat seafood but I could not eat seafood when I saw the live creatures in the aquariums of the food vendors. I ate vegetarian that night at a noodle place where I believe our guide ate. He was vegetarian. It was tasty with a wonderful vegetarian broth and yummy tofu. I was very pleased. Our guide took us to a special Coffee Cafe where I had my first Egg Coffee, hot - amazing! It was like a decadent mocha dessert with layers of flavor. My first Egg Coffee but not my last.

Quality of Experience
A different and even fun experience.
Food
I liked the vegetarian noodles in broth with tofu. My husband had grilled pork, Vietnamese pizza (not great), Royal Noodles at vegetarian place and a fabulous smoothie which he really enjoyed. I loved the Egg Coffee!
Guides, Drivers and Staff
Our guide was trying to please us. Our driver drove us all over the place in heavy traffic - always with a smile.
Transport
Excellent and Kind Driver!
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City

We enjoyed seeing the war museum and other official buildings in Ho Chi Minh City. The visit to the lacquered art studio was educational and fun. We almost bought a piece but shipping to the USA could not be easily done. We were unable to carry the piece due to all the other luggage we had with us. Andy, our guide was informative, friendly, and fun. We had an excellent driver with a kindness in his heart. He navigated the streets with ease.

Quality of Experience
No complaints
Guides, Drivers and Staff
Great Guide and Driver. Phi Phi at the lacquered art studio was generous with her time and helpful. She enjoyed my husband's sense of humor.
Transport
The car was clean and always had bottles of water for us. The driver navigated the city easily even when we had him driving all over the place for food.
VIP Fast Track Service
VIP Fast Track Service
Vietnam

This was an excellent experience - so discrete and quick. The man helping us was extremely professional and moved us along the process at lightening speed with no snags.

Quality of Experience
No complaints - only praise!
Guides, Drivers and Staff
All very, very good!
Transport
Perfect!
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 25, 2026
Dear Jamie, Thank you so much for taking the time to write such a detailed review and for sharing your honest feedback with me. I truly appreciate it. I was very sorry to learn that some parts of your trip did not fully meet your expectations, especially the Cham Island snorkeling tour and the hotel experience in Da Nang. I completely understand your disappointment, particularly since the retreat was meant to be one of the highlights of your stay. As your trip took place during a busy... Read more

Dear Jamie,

Thank you so much for taking the time to write such a detailed review and for sharing your honest feedback with me. I truly appreciate it.

I was very sorry to learn that some parts of your trip did not fully meet your expectations, especially the Cham Island snorkeling tour and the hotel experience in Da Nang. I completely understand your disappointment, particularly since the retreat was meant to be one of the highlights of your stay.

As your trip took place during a busy holiday period in Vietnam, some services were unfortunately more crowded and less smooth than expected. I sincerely apologize for the inconveniences and truly hope you can still keep many wonderful memories of Vietnam from the rest of your journey.

Your feedback is incredibly valuable to us. We have learned a lot from your comments, and they will certainly help us improve our services and overall guest experience in the future.

It was truly a pleasure assisting you with this trip, and I genuinely hope we will have another opportunity to welcome you back to Vietnam someday. There are still so many beautiful places and experiences waiting for you here, and next time, my team and I will do our very best to provide you with an even better experience.

Thank you again for your kindness, patience, and understanding throughout the journey.

Warm regards,
Long

Amazing trip in Indochina countries (Thailand, Laos, Cambodia, Vietnam)
Vietnam | Apr 14 - May 3, 2026

Sam
Sam O.
Atlanta, GA | Reviewed on May 06, 2026
Overall, working with Trang has been amazing!! She is well organized, fast responsive, kind and pleasant to work with well! She is considerate and listens to customers well. Overall flow of the teip from Thailand, Laos, Cambodia and Vietnam was outstanding! When we had an issue with hotel in Cambodia, Trang fixed it quickly and upgraded our room also :) most all guides and drivers were good and very knowledgeable and worked with us well. Best were two woman guides, Ms Susie in Chiang Mai and... Read more

Overall, working with Trang has been amazing!! She is well organized, fast responsive, kind and pleasant to work with well! She is considerate and listens to customers well. Overall flow of the teip from Thailand, Laos, Cambodia and Vietnam was outstanding! When we had an issue with hotel in Cambodia, Trang fixed it quickly and upgraded our room also :) most all guides and drivers were good and very knowledgeable and worked with us well. Best were two woman guides, Ms Susie in Chiang Mai and Ms Chandara in Siem Reap ... Susie and Chandara were exceptional in all aspects! Least effective was guide in Hanoi (Mr Quyet)... not very knowledgeable, poor planner and did not display basic guide tasks such as reviewing plans for the day ahead, prepping customers for unfamiliar experiences by explaining procedures and allowing for questions. Best of all drivers who was above and beyond in every aspect Mr Bo in Hanoi ... great trip overall. Will be more than happy to work with Ms Trang again for trips :)

Hotel Review
Hanoi Pearl Hotel
Hanoi

Great location! Roof top bar was awesome! We were in 9th floor 1st night and it got warm inspite of AC full blast ... 2nd night we were in the 5th floor and it was not very sound proof we could hear bar noise all night... Staff were friwndly and excellent! Breakfast was ok nithing extraordinary.

Authenticity & Character
Location
City center and walkable to everything
Staff
Cleanliness & Comfort
Activity Reviews
Halong Bay  - Hanoi
Halong Bay - Hanoi
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai - Half-day Elephant Jungle Sanctuary - Elephant Poopoopaper Park Join in tour with private transfer
Chiang Mai - Half-day Elephant Jungle Sanctuary - Elephant Poopoopaper Park Join in tour with private transfer
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on May 08, 2026
Hi Sam Thank you so much for your truly kind words. It was such a pleasure to work with you and be part of your journey through Thailand, Laos, Cambodia, and Vietnam ❤️ I’m very happy to hear you enjoyed the overall trip and that the guides and drivers helped create special memories along the way. I will definitely share your lovely feedback with Ms Susie, Ms Chandara, and Mr Bo — they will be so happy to hear this. At the same time, thank you as well for your honest comments about the... Read more

Hi Sam

Thank you so much for your truly kind words. It was such a pleasure to work with you and be part of your journey through Thailand, Laos, Cambodia, and Vietnam ❤️

I’m very happy to hear you enjoyed the overall trip and that the guides and drivers helped create special memories along the way. I will definitely share your lovely feedback with Ms Susie, Ms Chandara, and Mr Bo — they will be so happy to hear this.

At the same time, thank you as well for your honest comments about the experience in Hanoi. I truly appreciate the feedback, as it helps us improve our service and guide training in the future.

Thank you again for your trust, kindness, and patience throughout the planning process. It would genuinely be my pleasure to assist you again for another adventure someday 😊

Warmest regards,
Trang

1st time visit to Vietnam with my partner has been incredible!
Vietnam | Apr 25 - May 1, 2026

Yugashree
Yugashree S.
Australia | Reviewed on May 04, 2026

Me and my partner visited Vietnam for only a week and KimKim travels helped us a lot in curating a perfect itinerary and accommodated us based on our requirements to meet them. Very quick and easy response. They made everything run smooth and easy, our journey in Vietnam was stress-free. Highly recommend them for your travels! The local guides where super friendly, kind, vibrant and fully informative. Thank you for your service and help in making or Vietnam trip soo memorable.

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on May 08, 2026

Hi Yugashree

Thank you so much for your lovely review ❤️

It was truly a pleasure helping you and your partner plan your Vietnam trip. I’m very happy to hear everything went smoothly and that you enjoyed the itinerary, guides, and overall experience.

Your kind words really mean a lot to me and the whole local team. Thank you again for your trust and for letting us be part of such special memories in Vietnam 😊

Wishing you both many more beautiful adventures ahead, and hopefully we can welcome you back again someday! 😊❤

Warm regards,
Trang

Thanks to Trang we had a wonderful trip throu...
Vietnam | Feb 18 - Mar 14, 2026

T
Timothy L.
Ashburn, VA | Reviewed on Apr 27, 2026
Thanks to Trang we had a wonderful trip throughout Vietnam. She was immediately responsive and open to our thoughts during both the planning stage and our actual travels throughout the country. She was checking in with us almost daily to see how we liked our hotel, day’s activities and/or local guide. When we needed her assistance at one hotel, she took care of it immediately. She also made sure all hotels and local guides were aware of my dietary restriction. Overall her planning ... Read more

Thanks to Trang we had a wonderful trip throughout Vietnam. She was immediately responsive and open to our thoughts during both the planning stage and our actual travels throughout the country. She was checking in with us almost daily to see how we liked our hotel, day’s activities and/or local guide. When we needed her assistance at one hotel, she took care of it immediately. She also made sure all hotels and local guides were aware of my dietary restriction. Overall her planning allowed us to experience a wide range of sights and experiences. We used a number of local guides and drivers throughout the trip. The guides English skills were generally very good and enhanced our experience.

Hotel Reviews
Pistachio Hotel Sapa

Very nice hotel with stunning views. Room was very nice with balcony overlooking mountains. Breakfast was very good. Staff was also.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía Majesty Hotel and Spa

Lovely small hotel. We stayed here before and after our trip to Sapa. Great location and front desk staff was wonderful. Rooms were very nice overall. Breakfast was wonderful. Nice small rooftop bar with good view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chay Lap Farmstay
Phong Nha

The area is beautiful but the hotel is rather run down at this point. When we were brought to our first room it was so tiny we had no where to open our suitcases other than in the bathroom. There was no storage and the room was run down. We asked to move but had to get our travel agent involved. After that we did move that night to a better room where we could at least move around in our room. We moved again the next night to what they consider their deluxe rooms because the prior room was reserved. While the room was a good size and charming in its on way, we had a large hole in the floor in the gap between the bathroom door and the room where you could look right outside! We stuffed a towel in the hole to keep bugs and critters out. We did enjoy the free bikes and kayaks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
TTC Imperial Hotel
Hue

Very nice hotel. We had a lovely room. Breakfast buffet was good. The gym room needs significant improvement. Staff was good but not as friendly or helpful as other hotels we stayed at. We arrived early but we could not check in for hours. There was also a mix up on what room we were in at check in after we went to the wrong room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivertown Hoi An Resort & Spa

We loved this hotel. We enjoyed the location, pool area, food and staff. Our room was fine too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was very clean. Room was a nice size and comfortable. We enjoyed the balcony also.
Can Tho Ecolodge
Can Tho

We wish we could have stayed here more than one night. The room was beautiful, the pool area was lovely and the restaurant was very good. It is a nice place to rest for a day or two.

Authenticity & Character
Beautiful grounds and room
Location
Near sights
Staff
Cleanliness & Comfort
Amazing room. Wanted to stay another night to enjoy it and the grounds.
Silverland Yen Hotel
Ho Chi Minh City

The hotel was in a great location and the lobby and common areas were very nice. The staff was amazing. The morning breakfast was also wonderful. The pool area is tiny but a very pretty and a really nice spot to relax for a bit after a hot day. Our only negative was that the room was very basic, a bit tight, and the furniture was worn. Otherwise it was a very nice stay.

Authenticity & Character
Location
Close to main sights.
Staff
Front desk staff.
Cleanliness & Comfort
The hotel was very clean but the room was not comfortable per se. it was fine.
Activity Reviews
Half-day Cu Chi Tunnels afternoon tour
Half-day Cu Chi Tunnels afternoon tour
Ho Chi Minh City

Very interesting and educational experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Sapa  – Tram Ton Pass – Love Waterfall -  Sapa (Limousine Bus, Private Tour)
Hanoi - Sapa – Tram Ton Pass – Love Waterfall - Sapa (Limousine Bus, Private Tour)
Sapa

Pretty but very touristy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Vietnam

This day trip did not make a lot of sense for us. We had just left the Phong Nga cave area and arrived in Hanoi the day before after a long drive. This was a 2 hour drive back towards the area we just left. We had already done other boat rides and seen amazing caves. The visit to the UNESCO site is significant from an historical point of view but it is just ruins.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa –  Explore local villages (Lao Chai - Ta Van - Cat Cat village)
Sapa – Explore local villages (Lao Chai - Ta Van - Cat Cat village)
Sapa

Our local guide understood that we did not want to spend our time here in a car or bus. So he arranged for us to do a beautiful hike through the villages after he gauged our fitness levels. We hiked 11 miles and managed to see quieter and more authentic areas than the very touristy town of Sapa. It was one of our favorite days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We walked from hotel and a driver met us at end.
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam

We loved this experience and it was the perfect way to end our trip. The boat was beautiful. We loved the woodwork, common areas, food, and the staff. We were surprised when we were upgraded to the presidential suite which was gorgeous. Yes Halong bay is way too crowded but when the boat manages to move through quieter parts of the bay it is stunning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Apr 27, 2026
Hi Tim 👋 It's so great to hear from you. Thank you very much for your kind and thoughtful review. It truly means a lot to me to know that you had a wonderful journey throughout Vietnam. I’m especially glad to hear that you felt well supported during both the planning stage and your travels, and that the arrangements—from hotels to local guides—met your expectations. Ensuring your dietary requirements were well taken care of was very important to me, so I’m happy it contributed positively to... Read more

Hi Tim 👋

It's so great to hear from you. Thank you very much for your kind and thoughtful review. It truly means a lot to me to know that you had a wonderful journey throughout Vietnam.

I’m especially glad to hear that you felt well supported during both the planning stage and your travels, and that the arrangements—from hotels to local guides—met your expectations. Ensuring your dietary requirements were well taken care of was very important to me, so I’m happy it contributed positively to your experience.

It was a real pleasure assisting you, and I’m delighted that you were able to enjoy such a wide range of sights and experiences across the country.

Thank you once again for your trust and for choosing us. I hope to have the opportunity to welcome you back to Vietnam in the future 😊😊

Warmest regards,
Trang

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