Kimkim Trip Reviews for Vietnam

4.9
Based on 636 ratings
Read 636 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Hien made our trip into a dream come true
Vietnam | Apr 7 - May 20, 2026

Charis
Charis U.
Denver, CO | Reviewed on May 21, 2026
We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true. Read more

We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true.

Hotel Reviews
Maisons Wat Kor

Great place, Garden of Eden for sure!

Authenticity & Character
Rooms surround a lotus pond, a great place to enjoy.
Location
Out of town a bit but thankful for that!
Staff
Staff went above and beyond to make our stay comfortable and answer any questions about the area.
Cleanliness & Comfort
Viroth's Hotel

One of our favorite hotels, beautifully curated and great location, plus staff were so helpful and personable.

Authenticity & Character
Loved the art and the vibe
Location
Great location, close to river front restaurants
Staff
Staff were over the top friendly and helpful!
Cleanliness & Comfort
Very clean, always a joy to return to after a hot day of touring.
Panhou Retreat

One of the most beautiful pools!

Authenticity & Character
The food was sourced all around you, Information/museum on how textiles are made was very interesting.
Location
Located in the countryside in a beautiful garden.
Staff
Cleanliness & Comfort
Aliana Boutique Sapa Hotel & Spa (Ex: Aira Boutique Sapa Hotel)
Sapa

This is a great boutique hotel with a personal touch and amazing views. It was out of the rush of the huge hotels but easy to walk to the town square. Great food and coffee!

Authenticity & Character
Friendly staff and great spaces to hang out.
Location
Amazing views!
Staff
Very Friendly and helpful
Cleanliness & Comfort
Clean rooms, beautifully decorated with Hmong textiles.
Bespoke Trendy Hotel Hanoi

We loved his hotel in Hanoi! At breakfast there were ambassadors that would walk around that were extremely helpful, the battery in our safe was low and she had the battery changed before we finished breakfast. In addition, all the staff were super friendly and attentive. The rooms were roomy in such a tight neighborhood and we loved the contemporary style. Location was great nice to be off on a semi quiet street. We stayed two times at Bespoke Trendy and wished we would have stayed there a third time instead of the Tirant hotel for our final stay in Hanoi.

Authenticity & Character
Clean contemporary style, a nice oasis in Hanoi
Location
In the heart of the city on a semi quiet street.
Staff
All staff we encountered were attentive and friendly.
Cleanliness & Comfort
Local specialist: Hien Do

Exceeded Expectations
Vietnam | May 15 - May 19, 2026

Sasha
Sasha Z.
Newark, NJ | Reviewed on May 20, 2026
I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium... Read more

I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium Hotel were lovely, the staff is excellent. Annie especially. She greeted us warmly each day and provided personalized suggestions via WhatsApp. We had a full day history tour. Then the were transferred to a beautiful cruise aboard the Lyra in Ha Long Bay. We stayed one night. Our driver Viet was always on time. Our transport van was very comfortable and always had water. Tin, our guide was knowledgeable and friendly. We had a good tour our last night that ended on train street. Truly and wonderful experience start to finish. Long evening came to meet me at our hotel on day 1 to welcome me to Hanoi in person. I highly recommend Long and Kim Kim.

Hotel Reviews
Capella Cruise
Halong

The ship is only a year old. It is well appointed. Beautiful rooms, bathrooms, small decks. The beds are comfortable. Everything was very clean. Chris was our cruise director. Harry and Annie put on the cooking demonstration. Daniel served us at meal times. Staff is excellent. A really wonderful experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GM Premium Hotel Hanoi

This hotel is centrally located. Has a wonderful staff, clean rooms with good sheets, pillows and towels. Annie was our contact at the front desk and she is excellent. My next visit I would request a room at the end of the hall to reduce noise from other guests. The included breakfast is delicious.

Authenticity & Character
Location
Staff
Annie went above and beyond to be helpful
Cleanliness & Comfort
Activity Reviews
Dining at Michelin-star restaurant - Gia Restaurant
Dining at Michelin-star restaurant - Gia Restaurant
Hanoi

The entire experience was extraordinary from start to finish. We had the wine pairings and they were delicious. The food was truly outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

I wish every foreign country offered this service! We were greeted as we exited the plane, walked straight to an immigration agent, and expedited through to pick up our luggage.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 20, 2026

Hi Sasha,

Thank you so much for taking the time to leave a review after your trip. Your kind words truly mean a lot to my team and me.

It was a pleasure helping you create this experience, and we are delighted to hear that you enjoyed your journey. Feedback like yours not only encourages our team but also helps future travelers feel confident when planning their trips with us.

I will keep learning and improving the services to welcome you and your family back to Vietnam or Southeast Asia any time in the future.

Wish you all the best!

Warm regards,
Long

Lucy was responsive, a great listener, and de...
Vietnam | Apr 29 - May 9, 2026

J
Janine D.
Ashburn, VA | Reviewed on May 16, 2026
Lucy was responsive, a great listener, and deeply connected into the local experience. We felt like deep cultural and local kind of trip.
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta...
Read more

Lucy was responsive, a great listener, and deeply connected into the local experience. We felt like deep cultural and local kind of trip.
It was wonderful to
- have local guides pick us up from the airport
- drivers always having col water for us in the car each morning
- hotels choices were super important, especially having a lovely pool to retreat to after a day of exploring. The hotel in Saigon could have been upscaled a bit further (a bit cleaner!). The hotels in the Makong Delta and DaNang were lovely, very especially the Little Oasis (a GEM!)

Hotel Reviews
Little Oasis Hoi An

One of the best hotels we have stayed at. Authentic, super clean and comfortable, deep tub, caring and welcoming staff. We felt safe as soon as we walked through the hotel doors. The breakfast buffet was abundant! The staff was outstanding - especially Rose. Each day when we returned from an outing they would welcome us back like we were family. They were accommodating and caring as to what we had planned for the day and if we needed anything. They cared about the logistics for our travel back to the airport and confirmed details on our behalf. They ensured we have proper sun coverage during our outings to the beach, even loaning me a hand painted hat.

Authenticity & Character
Location
Staff
Especially ROSE!
Cleanliness & Comfort
Legacy Mekong (Autograph Collection Marriott Hotels)
Cần Thơ

Outstanding. Everyone should visit here. Can't say enough good words.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Mây Hotel

Could have been cleaner. The hotel bathroom floor was dirty especially the space between the glass showe wall and hotel hallway. Really could have used a strong vacuum and carpet shampoo. The hotel pool was lovely though as well as the staff.

Authenticity & Character
Location
Staff
Activity Review
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Our favorite!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on May 21, 2026
Dear Janine, Thank you so much for your lovely and thoughtful review. 💛 It truly means a lot to hear that you felt connected to the local culture and experiences throughout your trip
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests.
It... Read more

Dear Janine,

Thank you so much for your lovely and thoughtful review. 💛

It truly means a lot to hear that you felt connected to the local culture and experiences throughout your trip
I’m also very happy to know that you enjoyed the guides and driver throughout the trip.
Thank you as well for your honest feedback regarding the hotel in Saigon. I really appreciate you sharing this, and I will definitely keep it in mind to improve future recommendations and experiences for my guests.

It was such a pleasure helping you plan this adventure, and I hope Vietnam will welcome you back again someday!

With my best regards,
Lucy

Amazing trip in Indochina countries (Thailand, Laos, Cambodia, Vietnam)
Vietnam | Apr 14 - May 3, 2026

Sam
Sam O.
Atlanta, GA | Reviewed on May 06, 2026
Overall, working with Trang has been amazing!! She is well organized, fast responsive, kind and pleasant to work with well! She is considerate and listens to customers well. Overall flow of the teip from Thailand, Laos, Cambodia and Vietnam was outstanding! When we had an issue with hotel in Cambodia, Trang fixed it quickly and upgraded our room also :) most all guides and drivers were good and very knowledgeable and worked with us well. Best were two woman guides, Ms Susie in Chiang Mai and... Read more

Overall, working with Trang has been amazing!! She is well organized, fast responsive, kind and pleasant to work with well! She is considerate and listens to customers well. Overall flow of the teip from Thailand, Laos, Cambodia and Vietnam was outstanding! When we had an issue with hotel in Cambodia, Trang fixed it quickly and upgraded our room also :) most all guides and drivers were good and very knowledgeable and worked with us well. Best were two woman guides, Ms Susie in Chiang Mai and Ms Chandara in Siem Reap ... Susie and Chandara were exceptional in all aspects! Least effective was guide in Hanoi (Mr Quyet)... not very knowledgeable, poor planner and did not display basic guide tasks such as reviewing plans for the day ahead, prepping customers for unfamiliar experiences by explaining procedures and allowing for questions. Best of all drivers who was above and beyond in every aspect Mr Bo in Hanoi ... great trip overall. Will be more than happy to work with Ms Trang again for trips :)

Hotel Review
Hanoi Pearl Hotel
Hanoi

Great location! Roof top bar was awesome! We were in 9th floor 1st night and it got warm inspite of AC full blast ... 2nd night we were in the 5th floor and it was not very sound proof we could hear bar noise all night... Staff were friwndly and excellent! Breakfast was ok nithing extraordinary.

Authenticity & Character
Location
City center and walkable to everything
Staff
Cleanliness & Comfort
Activity Reviews
Halong Bay  - Hanoi
Halong Bay - Hanoi
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai - Half-day Elephant Jungle Sanctuary - Elephant Poopoopaper Park Join in tour with private transfer
Chiang Mai - Half-day Elephant Jungle Sanctuary - Elephant Poopoopaper Park Join in tour with private transfer
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on May 08, 2026
Hi Sam Thank you so much for your truly kind words. It was such a pleasure to work with you and be part of your journey through Thailand, Laos, Cambodia, and Vietnam ❤️ I’m very happy to hear you enjoyed the overall trip and that the guides and drivers helped create special memories along the way. I will definitely share your lovely feedback with Ms Susie, Ms Chandara, and Mr Bo — they will be so happy to hear this. At the same time, thank you as well for your honest comments about the... Read more

Hi Sam

Thank you so much for your truly kind words. It was such a pleasure to work with you and be part of your journey through Thailand, Laos, Cambodia, and Vietnam ❤️

I’m very happy to hear you enjoyed the overall trip and that the guides and drivers helped create special memories along the way. I will definitely share your lovely feedback with Ms Susie, Ms Chandara, and Mr Bo — they will be so happy to hear this.

At the same time, thank you as well for your honest comments about the experience in Hanoi. I truly appreciate the feedback, as it helps us improve our service and guide training in the future.

Thank you again for your trust, kindness, and patience throughout the planning process. It would genuinely be my pleasure to assist you again for another adventure someday 😊

Warmest regards,
Trang

1st time visit to Vietnam with my partner has been incredible!
Vietnam | Apr 25 - May 1, 2026

Yugashree
Yugashree S.
Australia | Reviewed on May 04, 2026

Me and my partner visited Vietnam for only a week and KimKim travels helped us a lot in curating a perfect itinerary and accommodated us based on our requirements to meet them. Very quick and easy response. They made everything run smooth and easy, our journey in Vietnam was stress-free. Highly recommend them for your travels! The local guides where super friendly, kind, vibrant and fully informative. Thank you for your service and help in making or Vietnam trip soo memorable.

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on May 08, 2026

Hi Yugashree

Thank you so much for your lovely review ❤️

It was truly a pleasure helping you and your partner plan your Vietnam trip. I’m very happy to hear everything went smoothly and that you enjoyed the itinerary, guides, and overall experience.

Your kind words really mean a lot to me and the whole local team. Thank you again for your trust and for letting us be part of such special memories in Vietnam 😊

Wishing you both many more beautiful adventures ahead, and hopefully we can welcome you back again someday! 😊❤

Warm regards,
Trang

Thanks to Trang we had a wonderful trip throu...
Vietnam | Feb 18 - Mar 14, 2026

T
Timothy L.
Ashburn, VA | Reviewed on Apr 27, 2026
Thanks to Trang we had a wonderful trip throughout Vietnam. She was immediately responsive and open to our thoughts during both the planning stage and our actual travels throughout the country. She was checking in with us almost daily to see how we liked our hotel, day’s activities and/or local guide. When we needed her assistance at one hotel, she took care of it immediately. She also made sure all hotels and local guides were aware of my dietary restriction. Overall her planning ... Read more

Thanks to Trang we had a wonderful trip throughout Vietnam. She was immediately responsive and open to our thoughts during both the planning stage and our actual travels throughout the country. She was checking in with us almost daily to see how we liked our hotel, day’s activities and/or local guide. When we needed her assistance at one hotel, she took care of it immediately. She also made sure all hotels and local guides were aware of my dietary restriction. Overall her planning allowed us to experience a wide range of sights and experiences. We used a number of local guides and drivers throughout the trip. The guides English skills were generally very good and enhanced our experience.

Hotel Reviews
Pistachio Hotel Sapa

Very nice hotel with stunning views. Room was very nice with balcony overlooking mountains. Breakfast was very good. Staff was also.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía Majesty Hotel and Spa

Lovely small hotel. We stayed here before and after our trip to Sapa. Great location and front desk staff was wonderful. Rooms were very nice overall. Breakfast was wonderful. Nice small rooftop bar with good view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chay Lap Farmstay
Phong Nha

The area is beautiful but the hotel is rather run down at this point. When we were brought to our first room it was so tiny we had no where to open our suitcases other than in the bathroom. There was no storage and the room was run down. We asked to move but had to get our travel agent involved. After that we did move that night to a better room where we could at least move around in our room. We moved again the next night to what they consider their deluxe rooms because the prior room was reserved. While the room was a good size and charming in its on way, we had a large hole in the floor in the gap between the bathroom door and the room where you could look right outside! We stuffed a towel in the hole to keep bugs and critters out. We did enjoy the free bikes and kayaks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
TTC Imperial Hotel
Hue

Very nice hotel. We had a lovely room. Breakfast buffet was good. The gym room needs significant improvement. Staff was good but not as friendly or helpful as other hotels we stayed at. We arrived early but we could not check in for hours. There was also a mix up on what room we were in at check in after we went to the wrong room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivertown Hoi An Resort & Spa

We loved this hotel. We enjoyed the location, pool area, food and staff. Our room was fine too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was very clean. Room was a nice size and comfortable. We enjoyed the balcony also.
Can Tho Ecolodge
Can Tho

We wish we could have stayed here more than one night. The room was beautiful, the pool area was lovely and the restaurant was very good. It is a nice place to rest for a day or two.

Authenticity & Character
Beautiful grounds and room
Location
Near sights
Staff
Cleanliness & Comfort
Amazing room. Wanted to stay another night to enjoy it and the grounds.
Silverland Yen Hotel
Ho Chi Minh City

The hotel was in a great location and the lobby and common areas were very nice. The staff was amazing. The morning breakfast was also wonderful. The pool area is tiny but a very pretty and a really nice spot to relax for a bit after a hot day. Our only negative was that the room was very basic, a bit tight, and the furniture was worn. Otherwise it was a very nice stay.

Authenticity & Character
Location
Close to main sights.
Staff
Front desk staff.
Cleanliness & Comfort
The hotel was very clean but the room was not comfortable per se. it was fine.
Activity Reviews
Half-day Cu Chi Tunnels afternoon tour
Half-day Cu Chi Tunnels afternoon tour
Ho Chi Minh City

Very interesting and educational experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Sapa  – Tram Ton Pass – Love Waterfall -  Sapa (Limousine Bus, Private Tour)
Hanoi - Sapa – Tram Ton Pass – Love Waterfall - Sapa (Limousine Bus, Private Tour)
Sapa

Pretty but very touristy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Hanoi - Ninh Binh: Hoa Lu, Ancient Capital & Tam Coc Boat Trip - Hanoi
Vietnam

This day trip did not make a lot of sense for us. We had just left the Phong Nga cave area and arrived in Hanoi the day before after a long drive. This was a 2 hour drive back towards the area we just left. We had already done other boat rides and seen amazing caves. The visit to the UNESCO site is significant from an historical point of view but it is just ruins.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa –  Explore local villages (Lao Chai - Ta Van - Cat Cat village)
Sapa – Explore local villages (Lao Chai - Ta Van - Cat Cat village)
Sapa

Our local guide understood that we did not want to spend our time here in a car or bus. So he arranged for us to do a beautiful hike through the villages after he gauged our fitness levels. We hiked 11 miles and managed to see quieter and more authentic areas than the very touristy town of Sapa. It was one of our favorite days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We walked from hotel and a driver met us at end.
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam

We loved this experience and it was the perfect way to end our trip. The boat was beautiful. We loved the woodwork, common areas, food, and the staff. We were surprised when we were upgraded to the presidential suite which was gorgeous. Yes Halong bay is way too crowded but when the boat manages to move through quieter parts of the bay it is stunning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Apr 27, 2026
Hi Tim 👋 It's so great to hear from you. Thank you very much for your kind and thoughtful review. It truly means a lot to me to know that you had a wonderful journey throughout Vietnam. I’m especially glad to hear that you felt well supported during both the planning stage and your travels, and that the arrangements—from hotels to local guides—met your expectations. Ensuring your dietary requirements were well taken care of was very important to me, so I’m happy it contributed positively to... Read more

Hi Tim 👋

It's so great to hear from you. Thank you very much for your kind and thoughtful review. It truly means a lot to me to know that you had a wonderful journey throughout Vietnam.

I’m especially glad to hear that you felt well supported during both the planning stage and your travels, and that the arrangements—from hotels to local guides—met your expectations. Ensuring your dietary requirements were well taken care of was very important to me, so I’m happy it contributed positively to your experience.

It was a real pleasure assisting you, and I’m delighted that you were able to enjoy such a wide range of sights and experiences across the country.

Thank you once again for your trust and for choosing us. I hope to have the opportunity to welcome you back to Vietnam in the future 😊😊

Warmest regards,
Trang

We had a wonderful time in Vietnam.
Vietnam | Apr 10 - Apr 17, 2026

Kristin
Kristin F.
Peachtree City, GA | Reviewed on Apr 22, 2026
We had a wonderful time in Vietnam and will definitely be back to explore more of the beautiful country! Stephen Long was very attentive and made sure that everything was perfect. All of our tour guides were knowledgeable and professional & our drivers were prompt and courteous. Thank you for making our trip one that we will never forget! Read more

We had a wonderful time in Vietnam and will definitely be back to explore more of the beautiful country! Stephen Long was very attentive and made sure that everything was perfect. All of our tour guides were knowledgeable and professional & our drivers were prompt and courteous. Thank you for making our trip one that we will never forget!

Hotel Reviews
The Saga Hotel Hoi An
Hoi An

Staff was very attentive and offered to let us use the showers in the spa when he had to check out 7 hours before being picked up for our flight. We were able to spend the day at the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Lotus Hue Hotel
Hue

This is a beautiful hotel in a great location

Authenticity & Character
Location
Staff
They do a great job with our laundry
Cleanliness & Comfort
Milalux Cruise
Ha Long
Authenticity & Character
I’m
Location
Staff
Cleanliness & Comfort
Our boat was a bit run down. The a/c in our room was freezing (even when we turned it up) and made a loud noise when it kicked on
Hanoi Allure Hotel

They were very kind to hold our luggage when we checked out and were gone overnight on a Ha Long Bay cruise

Authenticity & Character
Location
We walked everywhere
Staff
Cleanliness & Comfort
Activity Reviews
Onboarding Mila Cruise - Ha Long Bay
Onboarding Mila Cruise - Ha Long Bay
Ha Long Bay

I think this is just for the drive from Hanoi to Ha Long Bay.Very comfortable transportation

Quality of Experience
Food
There was no food
Guides, Drivers and Staff
Transport
Hanoi Half Day History & Food Tour
Hanoi Half Day History & Food Tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 22, 2026
Dear Kristin, I hope you are doing well. Thank you very much for taking the time to write a review and share your thoughts about your trip. I’m happy to hear that you had a memorable experience in Vietnam. At the same time, I’m sorry to learn that your experience on the Mila Lux cruise did not meet your expectations. I will pass your feedback on to the cruise team and make a note of it so we can provide more suitable recommendations for you and future travelers. I hope we’ll have the... Read more

Dear Kristin,

I hope you are doing well.

Thank you very much for taking the time to write a review and share your thoughts about your trip. I’m happy to hear that you had a memorable experience in Vietnam.

At the same time, I’m sorry to learn that your experience on the Mila Lux cruise did not meet your expectations. I will pass your feedback on to the cruise team and make a note of it so we can provide more suitable recommendations for you and future travelers.

I hope we’ll have the opportunity to welcome you back again soon, whether in Vietnam or elsewhere in Southeast Asia.

Wishing you all the best, and looking forward to seeing you again!

Warm regards,
Long

Ashley was amazing! Great trip to Vietnam
Vietnam | Apr 4 - Apr 11, 2026

Vicky
Vicky C.
Los Angeles, CA | Reviewed on Apr 13, 2026

Ashley was amazing! Always quick to communicate with us, very clear on everything, and went the extra step to make sure we were okay throughout our trip. We felt that if anything came up, we could reach out to her and get quick advice or suggestions on where to go in every city we visited. If any friends/family visit Vietnam, I would definitely recommend Kimkim to them to book the whole trip - we had an amazing, easy, stress-free time and could focus on enjoying ourselves!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 14, 2026

Dear Vicky and Stephanie,

Thank you! It was an absolute joy working with you. I’m thrilled that you felt well-supported and that your time in Vietnam was so memorable. Recommendations are the highest compliment I can receive, so thank you for that—I’d be honored to help your friends and family plan their future trips.

Wishing you many more amazing travels!

All the best,
Ashley

Doris is an excellent in-country guide for Vietnam
Vietnam | Mar 18 - Apr 2, 2026

haddon
haddon c.
Dallas, TX | Reviewed on Apr 09, 2026
We started working with Doris over a year before our trip and had to postpone until March 2026 due to family illness. Doris told us no-problem and picked up our trip planning as soon as we were able to travel - and she did a FANTASTIC job for us! Our trip was very active with many different cities, flights, hotels, and activities - everything was flawlessly organized. Using an in-country expert makes a huge difference as we wouldn't have had the expertise or contacts to organize the trip. Our... Read more

We started working with Doris over a year before our trip and had to postpone until March 2026 due to family illness. Doris told us no-problem and picked up our trip planning as soon as we were able to travel - and she did a FANTASTIC job for us! Our trip was very active with many different cities, flights, hotels, and activities - everything was flawlessly organized. Using an in-country expert makes a huge difference as we wouldn't have had the expertise or contacts to organize the trip. Our hotels, while not chain's known to us were all very nice - much cleaner and more luxurious than an average US Marriottt. The food was equally high quality and the service outstanding - warm and welcoming. Our tour guides - 3 of them during the trip - were all knowledgeable and eager to assist us and to showcase their home region. Transportation was easy with a dedicated driver in clean and safe vehicles always available to maneuver chaotic streets carefully and calmly. It's really nice to come off a 14-hour flight and have someone with a sign waiting for you to help with your bags and take you to your hotel! Overall, I can't say enough good things about Doris and about KimKim. I highly recommend both!

Hotel Reviews
La Siesta Hoi An Resort & Spa

Very nice rooms and good location. Close enough to walk into town but not right in the middle of the madness.

Pilgrimage Village Hue
Hue

Clean beautiful rooms in a resort environment. Pool area was quite busy but overall experience was very nice.

Emperor Cruises Halong
Ha Long Bay

very nice room. we would have liked to "cruise" more as we were mostly anchored in the bay but overall enjoyed it very much. Food and service were excellent.

Peridot Grand Luxury Boutique Hotel
Hanoi

Cool hotel in a chaotic part of Hanoi. Near train street. Very clean with great service and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Vietnam

The trip from Hanoi to Ninh Binh, including the Hoa Lu Ancient Capital and the Tam Coc Boat Trip, was a beautiful experience. The long drive was a bit tiring, but the spectacular scenery on the boat trip made it worthwhile. Despite the hectic travel, we appreciated the chance to see such a stunning part of Vietnam.

Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue

The day trip to the Thuy Bieu EcoVillage was probably our least favorite activity. While it was nice to experience more of the local area, we felt like it took us away from the relaxing atmosphere of Ha Long Bay. We would have preferred to spend more time on the cruise enjoying the scenery rather than packing our itinerary with more activities.

Local specialist: Doris Bui

Lucy was wonderful, and helped us plan a trip...
Vietnam | Mar 28 - Apr 6, 2026

Andrea
Andrea G.
San Jose, CA | Reviewed on Apr 08, 2026
Lucy was wonderful, and helped us plan a trip that was perfect for us. She was available during the trip as well for quick answers to questions that came up. Read more

Lucy was wonderful, and helped us plan a trip that was perfect for us. She was available during the trip as well for quick answers to questions that came up.

Hotel Reviews
Lasenta Boutique Hoi An
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food was not great
Indochine Grand Cruise
Quang Ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Syloia Hotel
hanoi

Fantastic staff, amazing breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucy Do

Our Vietnam & Cambodia Adventure
Vietnam | Mar 4 - Mar 31, 2026

C
Carolynn O.
Canada | Reviewed on Apr 07, 2026
Doris planned a 28 day itinerary for our trip to Vietnam & Cambodia. We started in Hanoi & made our way to Mai Chau, Ninh Binh, Halong Bay, Hoi An, Ho Chi Minh, Can Tho, Siem Reap Cambodia & ended the trip with a relaxing stay at a beautiful quiet resort on Phu Quoc. The vintage motorcycle tour with Ben & his brother was the highlight in Hanoi. So much fun & we really gained insight into the local life & culture. We loved the beauty of Mai Chau & bicycling through the villages & rice... Read more

Doris planned a 28 day itinerary for our trip to Vietnam & Cambodia. We started in Hanoi & made our way to Mai Chau, Ninh Binh, Halong Bay, Hoi An, Ho Chi Minh, Can Tho, Siem Reap Cambodia & ended the trip with a relaxing stay at a beautiful quiet resort on Phu Quoc. The vintage motorcycle tour with Ben & his brother was the highlight in Hanoi. So much fun & we really gained insight into the local life & culture. We loved the beauty of Mai Chau & bicycling through the villages & rice fields. Trung took us to some local “home stays” for some meals which we really enjoyed. Ninh Binh was amazing. We really enjoyed the boat ride & karst waterscape and was interesting to see the women using their feet to paddle the boat!
Lan Ha Bay overnight cruise was wonderful!
Hoi An is a must visit. We really enjoyed the charming ancient town although it was very busy!
A highlight in Ho Chi Min City was the XO Saigon by Night Motorcycle Tour!
Our guide Kim toured us through the Mekong Delta where we visited a floating market.
We only had 3 days in Cambodia but visiting the Angkor Wat Temples & Tonle Sap lake & floating village was well worth it. Spending our last week at the Green Bay Resort on Phu Quoc was a perfect way to relax at the end of our trip.
Doris was very detailed in her planning & everything was taken care of for us. All of the guides & drivers were excellent.
We were happy with all of the excursions and hotels used on our trip. We feel we had a fun, interesting and authentic experience in a Vietnam & Cambodia & highly recommend Doris to plan your next adventure!
The people of Vietnam & Cambodia were very friendly & welcoming & we felt very safe during our whole trip to explore around on our own.

Hotel Reviews
Ibis Saigon Airport
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Resort Phu Quoc

Peaceful beautiful resort with comfortable seating in restaurants and beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Can Tho Ecolodge
Can Tho
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Myst Dong Khoi
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metta Residence & Spa
Krung Siem Reap Siem Reap

Beautiful oasis close to Siem Reap. Nice pool & good restaurant on site. Amazing staff!

Authenticity & Character
Location
Staff
Staff introduced us by name & asked about our day.
Cleanliness & Comfort
Bel Marina Hoi An Resort
Hoian
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Lan Ha Cruise
Hai Phong

Executive suite was amazing!

Authenticity & Character
Location
Staff
Very friendly staff
Cleanliness & Comfort
Bath soap or salts would be nice. Food quality could be improved. Less oil used in omelet preparation.
Emeralda Tam Coc Resort

Excellent location, beautiful rooms right on the river but loud music from late night bars could make sleep difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very loud music until around 1 am for 2 of our 3 nite stay from bars across the street.
Mai Chau Ecolodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything was clean but the soaps used were very strong scented which can be uncomfortable for people with sensitivity to strong scents. Extra pillows would be appreciated.
Peridot Grand Luxury Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phu Quoc - Fly to Ho Chi Minh City (No tour guide)
Phu Quoc - Fly to Ho Chi Minh City (No tour guide)
Vietnam

Airport was very crowded & disorganized

Phu Quoc island free day
Phu Quoc island free day
Phu Quoc
Can Tho - Transfer to Ho Chi Minh airport - Flight to Phu Quoc
Can Tho - Transfer to Ho Chi Minh airport - Flight to Phu Quoc
Can Tho
Can Tho - Cai Rang Floating Market - Biking to Explore Local Villages and Orchards
Can Tho - Cai Rang Floating Market - Biking to Explore Local Villages and Orchards
Can Tho
Ho Chi Minh City - Ben Tre - Transfer to Can Tho
Ho Chi Minh City - Ben Tre - Transfer to Can Tho
Vietnam
Ho Chi Minh City - Ben Tre, Coconut Paradise - Can Tho
Ho Chi Minh City - Ben Tre, Coconut Paradise - Can Tho
Vietnam

Enjoyed the boat ride on the Mekong Delta & the floating market

Quality of Experience
Guides, Drivers and Staff
Transport
Sai Gon Sightseeing - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)
Sai Gon Sightseeing - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)
Ho Chi Minh City

So exciting & a very fun and attentive group of ladies. Felt very safe & was able to see more of Saigon this way. Enjoyed the local home visit. Dinner was fantastic as well. Highly recommend!

Quality of Experience
Food
Enjoyed the dinner in China Town
Guides, Drivers and Staff
Excellent motorcycle drivers
Transport
Comfortable bikes
Siem Reap - Fly to Ho Chi Minh
Siem Reap - Fly to Ho Chi Minh
Siem Reap
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake
Siem Reap

Very interesting to see how the people live along the lake & deal with the rainy & dry season.

Quality of Experience
Guides, Drivers and Staff
Transport
Siem Reap: Angkor Thom - Ta Prohm - Angkor Wat
Siem Reap: Angkor Thom - Ta Prohm - Angkor Wat
Siem Reap

Enjoyed the sunset tour of Angkor Wat

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An - Da Nang Airport -  Fly to Siem Reap
Hoi An - Da Nang Airport - Fly to Siem Reap
Hoi An
Hoi An Free Day
Hoi An Free Day
Hoi An
Hoi An Countryside - Lantern Making - Gardening  & Basket Boat Ride (HUT19)
Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19)
Hoi An
Quality of Experience
Food
Enjoyed the food at lunch but was a bit too oily for our tastes.
Guides, Drivers and Staff
Transport
Visit Hoi An Ancient Town
Visit Hoi An Ancient Town
Hoi An

Enjoyed this beautiful ancient town, all the shops & even had some clothes made overnite.

Quality of Experience
Guides, Drivers and Staff
Lan Ha Bay - Hanoi- Flight to Danang - Hoi An
Lan Ha Bay - Hanoi- Flight to Danang - Hoi An
Vietnam
Ninh Binh - Lan Ha Bay, Overnight on Indochine Lan Ha Cruise
Ninh Binh - Lan Ha Bay, Overnight on Indochine Lan Ha Cruise
Vietnam

The suite on the boat had a lot of character & nice to have small deck.

Quality of Experience
Food
Quality could improve. Food not hot enough in the buffet. Used a lot of oil making omelets.
Guides, Drivers and Staff
Transport
Free Day in Ninh Binh
Free Day in Ninh Binh
Ninh Binh

Enjoyed walking around the riverbank area and bicycle riding through the cottage area. Lots of coffee shops.

Quality of Experience
Ninh Binh -  Bai Dinh Pagoda - Mua Cave
Ninh Binh - Bai Dinh Pagoda - Mua Cave
Ninh Binh

Really enjoyed the hike to the top & the cave was really interesting to visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip
Vietnam

The ladies operating the paddle boats with their feet are awesome! Beautiful karst landscape!

Quality of Experience
Food
Had a good experience at the Tam Coc restaurants.
Guides, Drivers and Staff
Transport
Hiking in Mai Chau, Explore local villages (Xom Kha, Ban Te and Na Meo)
Hiking in Mai Chau, Explore local villages (Xom Kha, Ban Te and Na Meo)
Mai Chau
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Mai Chau, Explore Valley of White Thai People
Hanoi - Mai Chau, Explore Valley of White Thai People
Vietnam

Enjoyed bicycling through the rice fields & villages. Great hike through the jungle with picnic lunch.

Quality of Experience
Food
The fish in the bamboo was excellent. Enjoyed going to a home stay for dinner.
Guides, Drivers and Staff
Transport
 Half-day Hanoi Sightseeing by Vintage Motorcycle and Half-day Countryside by GAZ69/USA Jeep (VBTFD)
Half-day Hanoi Sightseeing by Vintage Motorcycle and Half-day Countryside by GAZ69/USA Jeep (VBTFD)
Hanoi

Fun and authentic. Ben showed us what local life is like. Enjoyed seeing the countryside, the markets and met someone very special at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui

Fantastic trip
Vietnam | Mar 29 - Apr 5, 2026

K
Kavitha N.
United Kingdom | Reviewed on Apr 06, 2026

Me, my husband, and our 4-year-old traveled to Vietnam using KimKim, and we had a fantastic experience. Lucy, our travel specialist, really listened to what we wanted and tailored everything perfectly for our family. We got to see everything we hoped to see in Vietnam, and all the arrangements ran smoothly. The hotels were comfortable, and the tours were well-organized and enjoyable. Overall, we had a great trip and would definitely recommend Lucy and KimKim!

Local specialist: Lucy Do

Well-organized and fun-filled trip to Vietnam
Vietnam | Mar 26 - Apr 4, 2026

Kevin
Kevin F.
Newark, NJ | Reviewed on Apr 06, 2026
We just got back from 10 days in Vietnam and kimkim did an amazing job in planning the whole trip - soup to nuts, they handled hotels, transfers, an internal flight from Hanoi to Danang, local guides, activities and transportation. Both before the trip and at all points during the journey, we were also in constant contact with our Vietnam specialist, Long. He reached out every day to make sure that we knew the schedule for the next day and to make sure that everything was going smoothly. ... Read more

We just got back from 10 days in Vietnam and kimkim did an amazing job in planning the whole trip - soup to nuts, they handled hotels, transfers, an internal flight from Hanoi to Danang, local guides, activities and transportation. Both before the trip and at all points during the journey, we were also in constant contact with our Vietnam specialist, Long. He reached out every day to make sure that we knew the schedule for the next day and to make sure that everything was going smoothly. Special shout-out to Vinh, our local guide in Hoi An and for a day trip to the Golden Bridge and Bana Hills - he was super friendly, informative and über-patient with our near-constant requests to pause here and there to check out local shops and interesting points. Kimkim helped us navigate our first trip to Vietnam and struck the right balance of assistance and free exploration time -- would highly recommend!

Hotel Reviews
Capella Cruise
Halong

Capella runs one and two-night cruises. Like most of the guests we came across, we did the single night cruise, and it was a highlight of our trip to Vietnam. Everything is very well organized, from the transfer to the ship, to meals and activities.

Authenticity & Character
Location
Halong Bay is crowded by ships, but it felt like the Capella found a route that wasn't overcrowded - we never felt like we were on top of the other ships around.
Staff
Everyone was excellent - friendly and helpful!
Cleanliness & Comfort
Having taken cruises on much larger ships, the size of our room, bathroom (it had an actual tub!) and balcony were amazing to me.
Le Sands Oceanfront Danang Hotel
Da Nang

Nice, family-friendly hotel in Danang with a good view of the beach on one side and a good city-scape on the other. Breakfast buffet was very good and there is a nice rooftop pool with a bar that makes good coffees and cocktails. Staff were all very friendly and helpful. There are some other hotels clustered further down the beach, where swimming seems permitted - not sure if it's permanent, but at the time we went, there were "no swimming" signs posted along the strip of beach directly in front of the hotel, so that was a bit of a minus as we had been looking forward to a swim.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Lovely and sprawling hotel in Hoi An -- more like a resort with four swimming pools, two restaurants (Vietnamese and Italian) and a sprawling grounds where you can spend some time. The rooms were nice and the facility is perfect for families, especially with three of the pools being available to children.

Authenticity & Character
The lobby and grounds are lovely.
Location
Location is a bit outside of Hoi An but there is a shuttle to (and from) the old town from the hotel, and you can easily get a Grab into the city.
Staff
Everyone was super friendly and helpful.
Cleanliness & Comfort
Bespoke Trendy Hotel Hanoi

Bespoke Trendy may have a goofy name, but they have a great location in the heart of the old quarter in Hanoi, just a block away from a good "train street" viewing location. Rooms are nice, the restaurant is good, and all of the staff are helpful and friendly. Highly recommend!

Authenticity & Character
Location
Can't beat the one block from the train street - prime old quarter location!
Staff
Cleanliness & Comfort
Activity Review
VIP Fast Track Service
VIP Fast Track Service
Vietnam

This is a must-do. It was super-helpful to skip the long immigration lines in Hanoi, especially after the long flight from the U.S. - you are met and essentially waved directly to a person to review passports/visas, as applicable.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 06, 2026
Dear Kevin, Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words. It makes both me and my team very happy to know that you and your family enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests. During the trip, there are small drop points because of the hotel location in Hoi An and Da Nang. I hope you will understand and forgive this part to... Read more

Dear Kevin,

Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words.

It makes both me and my team very happy to know that you and your family enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests.

During the trip, there are small drop points because of the hotel location in Hoi An and Da Nang. I hope you will understand and forgive this part to let this trip still be memorable and enjoyable.

We sincerely hope to have the pleasure of welcoming you again in the near future.

Warm regards,
Long

A fantastic, amazing trip!
Vietnam | Mar 16 - Mar 23, 2026

Brian
Brian G.
Denver, CO | Reviewed on Mar 30, 2026
A fantastic trip! We did some reading before we came to Vietnam, but our experience was even better than we could’ve imagined… The people are wonderful… The sites are incredible… The history is amazing… So many beautiful colors and textures and sights… our guide, Ha, is one of the best guides we have ever worked with… So knowledgeable… Incredibly helpful… He customize each part of the trip just for us… He gave so much time and energy to us… Five stars! Read more

A fantastic trip! We did some reading before we came to Vietnam, but our experience was even better than we could’ve imagined… The people are wonderful… The sites are incredible… The history is amazing… So many beautiful colors and textures and sights… our guide, Ha, is one of the best guides we have ever worked with… So knowledgeable… Incredibly helpful… He customize each part of the trip just for us… He gave so much time and energy to us… Five stars!

Hotel Reviews
Dragon Legend Cruise
Hon Gai

Quaint, but a little dated

Authenticity & Character
Location
Ha long bay is beautiful
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

This hotel was one of the highlights of our trip… Located in the beautiful countryside… Surrounded by rice patties, and beautiful mountains… Very peaceful… Like having your own little home out in the Vietnamese country…

Authenticity & Character
Like going back to another time… Having our own bungalow out in the middle of the Vietnamese countryside…
Location
Quiet, peaceful location
Staff
Friendly and helpful
Cleanliness & Comfort
The housekeeping team was perfectionistic… Whenever we came back to our room, everything was laid out and such a beautiful way…
Peridot Grand Luxury Boutique Hotel
Hanoi

We had a beautiful sweet with a view of the old quarter of Henway… Centrally located… Fantastic staff… Great restaurants… We really enjoyed the experience… Would definitely return…

Authenticity & Character
Tastefully decorated, and lovely facilities…
Location
Right in the heart of the old quarter
Staff
Everyone was super helpful and very friend
Cleanliness & Comfort
Our room was very quiet and comfortable… A relaxing retreat…
Activity Reviews
Hanoi Departure - Goodbye Vietnam!
Hanoi Departure - Goodbye Vietnam!
Vietnam

Because we had several hours before we departed, we were able to go to the train street and watch the train go by right next to us as we enjoyed some Vietnamese coffee

Quality of Experience
Free  at your leisure in Hanoi
Free at your leisure in Hanoi
Hanoi

It was nice to have a day off to relax on our last full day in Vietnam…

Quality of Experience
We were able to go to a barber and get a haircut and I also had a manicure and pedicure
Food
Great to eat with locals… It’s nice to travel to another country and only eat with local people… No tourists!
Guides, Drivers and Staff
Ha, our guide was the very best
Transport
Bai Tu Long Bay - Tuan Chau Harbour (Dragon Legend Cruise) - Return to Hanoi
Bai Tu Long Bay - Tuan Chau Harbour (Dragon Legend Cruise) - Return to Hanoi
Vietnam

This was our least favorite part of the trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam

Although it was good to see Ha Long bay, this was our least favorite part of the entire trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Vietnam

Seeing historical buildings and experiencing the beautiful lakes and grottos and temples was truly an experience of a lifetime

Quality of Experience
Seeing the ancient temples and taking the quiet boat ride through the caves and nearly the temples was amazing
Food
We had quite a feast at one of the local establishments… Our guide helped us choose what to have and it was all great
Guides, Drivers and Staff
Ha, our guide was excellent… Very knowledgeable… Always taking care of us…
Transport
Explore the Rural Villages nearby Hanoi city (Half Day)
Explore the Rural Villages nearby Hanoi city (Half Day)
Hanoi

We did not explore rural villages near Hanoi… Instead, we did an in-depth exploration of the old quarter… Weaving in and out of small alleys and intimate courtyards… We even went to the black market, which was amazing and fun…

Quality of Experience
Our guide, Ha, was excellent and customize the experience just for us… Super knowledgeable… Fun to be with… Took care of us the whole time…
Food
Eating in small, local establishments, where the real people of Vietnam eat was really fun…
Guides, Drivers and Staff
Our guide, Ha, was excellent and customize the experience just for us… Super knowledgeable… Fun to be with… Took care of us the whole time
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Mar 31, 2026

Dear Brian,

Thank you so much for your wonderful review!

We are truly delighted to hear that your trip to Vietnam exceeded your expectations. Your kind words about the people, landscapes, and rich culture mean a lot to us. It’s especially rewarding to know that you had such a great experience with Ha, he will be very happy to hear your praise. We are proud to have him on our team.

Thank you again for trusting us with your journey. We hope to welcome you back to Vietnam in the future for more amazing experiences.

Warm regards,
Camellia

SE Asia booked with Doris of KimKim
Vietnam | Feb 28 - Mar 18, 2026

D
Dawn Denice R.
Portland, OR | Reviewed on Mar 26, 2026
Doris was quick, efficient, and friendly in all our interactions in planning and executing our trip to SE Asia. When there were changes during the trip, she was very accommodating and continued to be available to us as needed. Doris was quick in responding to our quesitons. The accommodations were lovely and the tour beat all our expectations. I would book with KimKim again and if Doris was our agent, it would make us happy. Read more

Doris was quick, efficient, and friendly in all our interactions in planning and executing our trip to SE Asia. When there were changes during the trip, she was very accommodating and continued to be available to us as needed. Doris was quick in responding to our quesitons. The accommodations were lovely and the tour beat all our expectations. I would book with KimKim again and if Doris was our agent, it would make us happy.

Activity Review
Bangkok - Railway market - Floating market
Bangkok - Railway market - Floating market
Bangkok

This was unique for us and we thoroughly enjoyed the experience. I had reduced mobility and it was no trouble having help getting in and out of the boat. We highly recommend putting this on everyone's list.

Quality of Experience
Guides, Drivers and Staff
Very alert to shoppers' needs and directed the boat to the wants of the travelers
Transport
Local specialist: Doris Bui

Amazing Trip to Southeast Asia!!
Vietnam | Mar 5 - Mar 23, 2026

N
Naomi W.
East Norwalk, CT | Reviewed on Mar 25, 2026
We had an amazing trip to Vietnam, Cambodia, Laos and Bangkok. Everything was so well-arranged by Ashley our travel agent in Hanoi. Drivers picked us up on time with excellent guides to show us the sites in each country. The hotels selected by Ashley were top-notch. The activities were both interesting and enjoyable. I highly recommend Ashley and her team. Read more

We had an amazing trip to Vietnam, Cambodia, Laos and Bangkok. Everything was so well-arranged by Ashley our travel agent in Hanoi. Drivers picked us up on time with excellent guides to show us the sites in each country. The hotels selected by Ashley were top-notch. The activities were both interesting and enjoyable. I highly recommend Ashley and her team.

Hotel Reviews
The Salil Hotel Riverside - Bangkok
Bangkok
Authenticity & Character
Location
Staff
We asked for a refund since we didn't have hot water for showers and they would not cooperate.
Cleanliness & Comfort
Cold showers!
Satri House

Beautiful old hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Needs better signage in the hotel. Difficult to find your way around the hotel.
Treeline Urban Resort
Siem Reap
Authenticity & Character
Location
The in town location was perfect. It allowed us to explore Siem Reap easily.
Staff
Super friendly and nice.
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Great breakfast.
Location
Staff
Cleanliness & Comfort
Moire Hoi An, Vignette Collection
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhaya Soul Cruise
Hanoi

This was a beautiful boat with great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi
Authenticity & Character
Great breakfast.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mandalao Elephant Conservation
Mandalao Elephant Conservation
Luang Prabang

Great way to see the elephants in their natural environment. No exploitation here.

Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap

Excellent show. Good evening activity.

Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

Great site and great guide.

Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Very interesting and well done.

Bhaya Soul - Exclusive Wellness Series (Day 1)
Bhaya Soul - Exclusive Wellness Series (Day 1)
Ha Long Bay

Beautiful boat with a great staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Too much traffic getting there and back.site was crowded.

Quality of Experience
Transport
Too much traffic.
Highlight of Hanoi Full-Day City Tour - Exploring Vietnamese Culture & History
Highlight of Hanoi Full-Day City Tour - Exploring Vietnamese Culture & History
Hanoi

Minh was a great guide.

VIP Fast Track Service
VIP Fast Track Service
Vietnam
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 26, 2026

Dear Naomi and Jeff,

Thank you for the high recommendation! It was an honor to arrange your stay in Vietnam, Cambodia, Laos, and Bangkok. We’re so glad you enjoyed the top-notch service and interesting activities.

Safe travels, and we hope to see you again soon!

Best wishes,
Ashley

Great trip to Laos and Vietnam
Vietnam | Mar 2 - Mar 23, 2026

Steve
Steve W.
Phoenix, AZ | Reviewed on Mar 24, 2026
Just a wonderful trip from beginning to end. The activities provided a variety of sightseeing, cultural awareness, and outdoor activities. In each city, we had local experts as guides who were able to show us all of the fun things to see. The handoff’s at airports were excellent and especially the entry into Vietnam was unbelievably easy. We will definitely consider using KimKim for adventures in the future. Read more

Just a wonderful trip from beginning to end. The activities provided a variety of sightseeing, cultural awareness, and outdoor activities. In each city, we had local experts as guides who were able to show us all of the fun things to see. The handoff’s at airports were excellent and especially the entry into Vietnam was unbelievably easy. We will definitely consider using KimKim for adventures in the future.

Activity Review
VIP Fast Track Service (including visa application)
VIP Fast Track Service (including visa application)
Vietnam

One of the most amazing parts of the trip. We didn’t even stop walking as we went through the Hanoi airport and passport control. Our guide took our passports, took care of the entry stamps while we went straight to baggage claim and picked up our bags. We were out of the airport before many of our fellow passengers even cleared passport control.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 30, 2026

Dear Steve,

Thank you very much for taking the time to write such a detailed and special review. I truly appreciate your kind words.

It makes both me and my team very happy to know that you and Heidi enjoyed your trip. Your feedback means a lot to our team and encourages us to continue delivering memorable experiences to our guests.

We sincerely hope to have the pleasure of welcoming you again in the near future.

Warm regards,
Long

Ashley provided us with a dream vacation with...
Vietnam | Mar 2 - Mar 21, 2026

Chris
Chris H.
Los Angeles, CA, USA | Reviewed on Mar 23, 2026

Ashley provided us with a dream vacation with continuous contact and assistance, quality guides and drivers enhancing our experience, excellent hotels, and attention to details that demonstrate why she is a top rated specialist.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 23, 2026

Hello Chris and Jennifer,

That is so wonderful to hear!

I am thrilled to hear that our guides, drivers, and hotel selections helped make your trip so special. Providing that continuous support and focusing on those small details is exactly what I strive for, so I’m glad it made such a positive impact on your experience.

I truly appreciate you taking the time to share this feedback. I hope you’ve returned home with wonderful memories, and I would love to help you plan your next adventure whenever you're ready!

Best wishes,
Ashley

Doris was easy to coordinate with, very respo...
Vietnam | Feb 28 - Mar 18, 2026

J
Janet P.
Portland, OR | Reviewed on Mar 22, 2026
Doris was easy to coordinate with, very responsive to our changes to the trip before and even during our vacation. Read more

Doris was easy to coordinate with, very responsive to our changes to the trip before and even during our vacation.

Hotel Reviews
Metta Residence & Spa
Krung Siem Reap Siem Reap

great location, away from the city but very easy to get into the city whenever you want

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Centre Point Hotel Silom

Hotel was wonderful. Rooms were very clean, breakfast was amazing, staff were very helpful.

Authenticity & Character
Location
Close to many great restaurants
Staff
Cleanliness & Comfort
Local specialist: Doris Bui

Our guides in each of the locations were frie...
Vietnam | Feb 28 - Mar 18, 2026

S
Sam P.
Portland, OR | Reviewed on Mar 21, 2026
Our guides in each of the locations were friendly, knowledgeable and communicated well. The van drivers were all very good at navigating the tricky traffic. We have traveled in East Asia, Europe, North, Central and South America and this is the first time we have used a travel service like Kim Kim. Kim Kim handled all of the logistics of hotels, traveling from sight to sight and city to city, very well. It was low stress compared to handling all of it by ourselves.
We had one person in...
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Our guides in each of the locations were friendly, knowledgeable and communicated well. The van drivers were all very good at navigating the tricky traffic. We have traveled in East Asia, Europe, North, Central and South America and this is the first time we have used a travel service like Kim Kim. Kim Kim handled all of the logistics of hotels, traveling from sight to sight and city to city, very well. It was low stress compared to handling all of it by ourselves.
We had one person in our group with mobility issues and all of our guides did a good helping this individual and keeping us on point with our tour.

Bangkok - Hotel - Very nice with a great location close to the river and sights.
Guide and driver - Mr Oakky was pleasant, spoke good English and unassuming.
Methavalia Sorndaeng restaurant was a very nice surprise.
Best stop - Wat Arun or Grand Royal Palace.

Siem Reap - Hotel - Metta- Nice Hotel with a quick TukTuk ride into the city.
Guide -Peuro, Driver-Tom Both did great.
Favorite stop. Loved them all. Ta Prohm Temple was amazing and Angkor Wat did not disappoint.

Ho Chi Minh
Hotel- Eden Star -
Guide - Happiness - Took extra steps and friendliest guide. He took pictures and short video clips and sent us video of the highlights with music. Added extras of the engraved straw on the Lan Thanh Cruise and engraved chop sticks at Xom Nho were appreciated.

Dong Hoi to Hoi An
Various Hotels
Guide - An, Driver Mr E
An did a great job for us going through the paradise cave and the DMZ.

Hanoi
Hotel -Delicacy - Least impressive but a good location.
Hotel - Paradise Grand Cruise - Best accommodations.

Guide - Huy(Wee) Did. Great job the first allowing us to see the Hanoi Hilton and the railroad market which were not included in our tour. Very friendly and spoke great English. He had a family emergency which he had to attend to. Our Driver Hung did above what was expected taking us to our cruise and back without a guide.

Hotel Reviews
Peony Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thanh Lich Royal Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Delicacy Hotel & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

In two rooms in this hotel. Room 803 smelled musty and had some water damage on the outside wall. Good Air conditioner. The second room 502 the safe was not working. Friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Water damage and musty smell in room 803 and safe did not work in 502.
Sun Spa Resort
dong hoi
Authenticity & Character
Location
Enjoy the beach. Only place with a beach
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metta Residence & Spa
Krung Siem Reap Siem Reap
Authenticity & Character
Location
Outside of the city but an easy TukTuk ride into the city
Staff
Cleanliness & Comfort
Centre Point Hotel Silom
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi city sightseeing
Hanoi city sightseeing
Hanoi
Quality of Experience
Guides, Drivers and Staff
Hoi An - Da Nang Airport - Fly to Hanoi
Hoi An - Da Nang Airport - Fly to Hanoi
Vietnam
Quality of Experience
Guides, Drivers and Staff
Wee and Hung were great this day
Transport
Hoi An Free Day
Hoi An Free Day
Hoi An
Quality of Experience
Hoi An - Cam Thanh Coconut Village - Hoian Ancient Town
Hoi An - Cam Thanh Coconut Village - Hoian Ancient Town
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Hue, Visit Tomb of Emperor Tu Duc - Hoi An
Hue, Visit Tomb of Emperor Tu Duc - Hoi An
Vietnam
Quality of Experience
Ok
Guides, Drivers and Staff
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue: Thuy Bieu Ecovillage, Cooking Class & Imperial Citadel
Hue
Dong Hoi - Hien Luong Bridge - Quang Tri Citadel - Hue
Dong Hoi - Hien Luong Bridge - Quang Tri Citadel - Hue
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Ho Chi Minh - Fly to Dong Hoi - Phong Nha Cave - Paradise Cave
Ho Chi Minh - Fly to Dong Hoi - Phong Nha Cave - Paradise Cave
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Vietnam
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap - Fly to Ho Chi Minh - Ho Chi Minh half-day city tour
Siem Reap - Fly to Ho Chi Minh - Ho Chi Minh half-day city tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Happiness was great
Transport
Siem Reap: Angkor Thom - Ta Prohm - Angkor Wat
Siem Reap: Angkor Thom - Ta Prohm - Angkor Wat
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake
Siem Reap

Banteay Srei - Pre Rup was amazing. Since it was not the raining season, Tonle Sap Lake was low and we couldn't appreciate the area as much as expected. The stilted houses were interesting but didn't see wildlife or the floating village.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok - Fly to Siem Reap, Cambodia
Bangkok - Fly to Siem Reap, Cambodia
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok - Railway market - Floating market
Bangkok - Railway market - Floating market
Bangkok
Quality of Experience
Food
The pancakes and spring rolls were good.
Guides, Drivers and Staff
Transport
Bangkok City tour (B)
Bangkok City tour (B)
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay  - Hanoi
Halong Bay - Hanoi
Vietnam

We would like 2 nights here

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui

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