Kimkim Trip Reviews for Vietnam

4.8
Based on 106 ratings
Read 106 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had a fantastic trip!!! From start to end ...
Vietnam | Jan 17 - Jan 26, 2023

Susanne
Susanne O.
Norway | Reviewed on Jan 27, 2023

We had a fantastic trip!!! From start to end we felt we re well looked after. Planning, guide and driver where all aligned and very profesional. I would highly recomend using Alex for travels in Vietnam :)

Local specialist: Alex Nguyen

FABULOUS FAMILY HOLIDAY
Vietnam | Jan 4 - Jan 19, 2023

D
Dianne M.
Australia | Reviewed on Jan 26, 2023

We recently completed a holiday in South and central Vietnam. After partially organising the holiday from Australia, I realised I needed some assistance from someone with local knowledge. I was travelling with my husband and my 3 older children. I'm not sure how I stumbled upon Kim Kim but after reading the reviews I thought I'd give them a go. I cannot express how fantastic they were. Throughout the planning stage I dealt regularly with Long. He was so helpful and provided so much advice... read more

We recently completed a holiday in South and central Vietnam. After partially organising the holiday from Australia, I realised I needed some assistance from someone with local knowledge. I was travelling with my husband and my 3 older children. I'm not sure how I stumbled upon Kim Kim but after reading the reviews I thought I'd give them a go. I cannot express how fantastic they were. Throughout the planning stage I dealt regularly with Long. He was so helpful and provided so much advice and assistance in planning the trip. He responded promptly to all of my enquiries and replanned the holiday four times due to my changes of mind. Long made suggestions and recommendations and took into consideration everything I put to him. The trip plan Kim Kim provide is comprehensive and detailed. Little details that I may have missed were raised by Long and I cannot thank him or recommend him highly enough. When we arrived in Ho Chi Minh City we were contacted by Dat who became our Vietnamese contact person. He gave us his contact number and we conversed via whatsapp. Dat was in regular contact, confirming pickups, tours and transfer details. He was wonderful. When my daughter became unwell he gave us recommendations for assistance and kept in regular contact enquiring how she was progressing. We did a number of tours throughout our holiday and the tour guides Kim Kim use are just wonderful. They are punctual, patient and knowledgable and made our tours not only interesting but fun. Tuyen, Tuyn and our other guides are fabulous. Tuyen kept in contact with me via whatsapp and sent recommendations for restaurants and activities in our next destination which was so kind and very much appreciated. All of our drivers were great too, they drove safely and assisted us with luggage and stops. On Long's advice I really feel that we spent the right amount of time in each destination. The tours we did were a full day tour of Hue and then a 1/2 day bike ride through a village out of Hue. Both of these trips were excellent, despite the weather being awful. Tuyen our guide was fabulous and the sights we visited were really interesting. The trip to Bana Hills from Danang is one that I cannot recommend. This is definitely not Kim Kim's fault as I asked to go there. Please do not waste your time and money. If you want to go up, simply do the cable car up and back but don't waste a day there. The cable car ride was lovely, until the mist set in and we couldn't see anything. Our guide for the day Tuyn however was fabulous. We also visited the Mekong Delta and stayed on the Mekong Eyes houseboat. Whilst the experience was good, there is not a lot to see at the Mekong Delta, so I wouldn't go back. We also did a cooking class at Ms Vi's cooking school in Hoi An, what fun. This is a definite tour to do and the quantity and quality of the food is unbelievable. Our 1/2 day bike ride through the countryside and to the fishing village out of Hoi Ann was also lots of fun, although the fishing village is certainly not what we expected. Our guide on this trip (I'm so sorry, I've forgotten her name) was just lovely and made the trip really enjoyable.
So, would I recommend Kim Kim? 100% most definitely. Would I use them again? 100% most definitely. Thank you to Long, Dat, Tuyen and all of our guides and drivers. You helped to make our holiday unforgettable.

Hotel Review
Mekong Eyes Cruise

Whilst the trip was fun and the houseboat was interesting I was a little disappointed with the trip content. I thought we would see the floating markets that the Mekong Delta is famous for and found the village tour not very interesting. The staff on the boat were wonderful and spending time with other travellers was fun it is a long drive down and back for what you get.

Authenticity & Character
The houseboat is amazing.
Location
The tours lacked.
Staff
Very nice, very accomodating
Cleanliness & Comfort
Comfy beds, nice deck, authentic eating areas
Activity Reviews
Half Day Biking Around Hue Countryside (15km)
Hue

Loved the bike ride despite the bad weather. Really enjoyed visiting the artist in his home and watching him paint and the incense making was fun. Was great to be out in an authentic village riding bikes.

Quality of Experience
Everything
Guides, Drivers and Staff
Fabulous
Transport
Bikes were good van transport clean and comfortable
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing (N)
Hue

This is a really interesting tour and is full of history and landmarks

Quality of Experience
Food
Guides, Drivers and Staff
Tuyen is fabulous
Transport
Clean and comfortable
Day trip to Bana Hills
Vietnam

Bana Hills is awful. It is a pretend Disneyland without the atmosphere or rides. Some parts like the gardens and the cable car ride are great. It so out of keeping with Vietnam. It may be better in peak season (although I doubt it), but in Winter most things are closed. The food is AWFUL. It was a punish being there.

Quality of Experience
It is just awful
Food
The WORST food we ate in Vietnam
Guides, Drivers and Staff
Loved our guide, Tuyn
Transport
Leisure Time In Da Nang
Da Nang

Danang is just lovely. There's lots to see and it is clean. the beaches and beach bars are great, the night markets are fun and Marble Mountains are a must. they a fabulous.

Quality of Experience
Ms. Vy’s Cooking class - Taste Vietnam street food tour, cooking class and lunch (N)
Hoi An

This was one of favourite things we did on our holiday. It was so interesting and fun. Our guide was fabulous. there is SO much food to eat and it is all delicious. We ended up taking our left over food with us and eating it over the next couple of days.

Quality of Experience
It was all great.
Food
Everything!!!!
Guides, Drivers and Staff
Lovely, lovely guide
Transport
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An

What a fun 1/2 day. Loved the bike ride through the countryside. The fishing village is 'interesting', we did have fun, whilst it's not that authentic it was still interesting a funny to see the men competing in a battle of the huge speakers on the water singing Gangnam Style. Otherwise the ride in the coconut boats was interesting and fishing for crabs fun. It is pretty there. Lunch was excellent but again way too much food.

Quality of Experience
It was a fun day. Favourite part was bike riding there and back
Food
Everything
Guides, Drivers and Staff
Our guide (i'm sorry I've forgotten her name) was lovely.
Transport
Bikes were comfy and easy to ride
Cantho - Cai Be (Mekong Eyes) (N)
Can Tho

Can Tho was quite interesting from the river and on shore. The sweet and popcorn making place was good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Can Tho on cruise (Mekong Eyes) (N)
Can Tho

The houseboat is great and the staff are lovely, but the trip lacked content. I think it's a long way to go for not a lot to do and see. We didn't see any floating markets which was why we wanted to go, however the people on our cruise who did do the 2 night version said there were very few sellers at the markets, which is not what you imagine when you see the images.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao

2 Weeks in Vietnam
Vietnam | Jan 7 - Jan 18, 2023

D
Danielle D.
Borough Park, NY | Reviewed on Jan 24, 2023

I cannot write enough good things about our service provided by Long and KimKim. From the very beginning stages to the last day of our trip, Long was especially helpful and reliable. I had so many thoughts and plans and he made it possible to include nearly everything we wanted to do in Vietnam within our time restraint.

Long checked in with us during the planning stages of the trip and throughout the entirety of the trip. All of our rides and transportation were taken care of and we were... read more

I cannot write enough good things about our service provided by Long and KimKim. From the very beginning stages to the last day of our trip, Long was especially helpful and reliable. I had so many thoughts and plans and he made it possible to include nearly everything we wanted to do in Vietnam within our time restraint.

Long checked in with us during the planning stages of the trip and throughout the entirety of the trip. All of our rides and transportation were taken care of and we were given the driver information, emergency contact numbers and any further assistance we needed to feel at ease and safe during our travels in Vietnam.

Booking through KimKim definitely helped make our trip more organized, which then allowed more time for exploring. I would definitely use this service again when traveling to other countries.

Hotel Reviews
Hanoi Allure Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oasis Bay Party Cruise Halong Bay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monarque Hotel Danang
Danang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Allegro Hoian
Authenticity & Character
Location
Staff
Cleanliness & Comfort
InterContinental Nha Trang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Vespa Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oasis Bay Party Cruise - Halong Bay - Hanoi
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Cooking Class
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho) - Joint in tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels tour by luxury speedboat
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long - Lan Ha Bay - Oasis Bay Party Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Reviewed on Jan 25, 2023

Dear Danielle,
Thank you so much for taking the time to share with me and my team your great experiences in Vietnam. I am very glad that you enjoyed this holiday. It was a pleasure for us to be a part of your trip.
Thank you again for choosing Realistic Asia and hope to see you again in other Indochina countries in future.
Best wishes!
Long

Amazing concierge service
Vietnam | Dec 28 - Jan 14, 2023

M
Minh H.
Canada | Reviewed on Jan 22, 2023

The trip was amazing. Hien was very communicative and made sure everything went according to plan. We were taken care of from A to Z and had the private car, driver and tour guide to ourselves during the trip. We paid a fraction of the cost compared to other tailor tours. When I had some plan changes or requested additional tours or services, Hien quickly accommodated the request and got the driver and the tour guide ready for us. She was our private concierge and ready to answer any questions. read more

The trip was amazing. Hien was very communicative and made sure everything went according to plan. We were taken care of from A to Z and had the private car, driver and tour guide to ourselves during the trip. We paid a fraction of the cost compared to other tailor tours. When I had some plan changes or requested additional tours or services, Hien quickly accommodated the request and got the driver and the tour guide ready for us. She was our private concierge and ready to answer any questions.

Hotel Reviews
Aurora Premium Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Era Cruises
Hai Ba Trung Dist., Hanoi

Huge room with spacious bathroom and bathtub with a view of Halong Bay. I took one star off because the room is a bit dated, directly below the dining room, so we hear all the walking from the dining room and have a sewage smell coming up from the drainage. The staff was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Palace
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa

Good and clean room. The location is a bit outside of the old town. The taxi wouldn't take us because it's not far enough for them to drive, and it's a good 30 minutes walk. The breakfast choice wasn't that great compared to other hotels on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Somadevi Angkor Resort & Spa

This hotel was rated as 4 stars, but it should be 3 stars. It's very old, and there was no plug by our bedsides. The bathroom was not bright enough and water was constantly leaked out to the floor from the shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Resort Phu Quoc

We had an upgrade to a garden-view bungalow, and we loved it. By far, it's the best hotel on the entire Vietnam trip. The staff was very helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Reviewed on Jan 28, 2023

Dear Minh,

Thank you so much for your good reviews!

We are very thrilled to hear that you enjoyed your holiday in Vietnam and Cambodia. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience. We’re very grateful for customers like you and hope to see you again!

Warmest regards,
Hien

HIGHLY recommend Hien!
Vietnam | Dec 23 - Jan 2, 2023

Hae Jun
Hae Jun J.
Jollyville, TX | Reviewed on Jan 19, 2023

Hien was such a detailed, thoughtful, and organized planner! We traveled to three different cities and she single-handedly coordinated seeing all of them, seamlessly.

She's also very patient as well as, I've made a lot of requests throughout the trip, and she delivered on all of them.

Vietnam was amazing, highly recommend, lots of history there and very beautiful place.

read more

Hien was such a detailed, thoughtful, and organized planner! We traveled to three different cities and she single-handedly coordinated seeing all of them, seamlessly.

She's also very patient as well as, I've made a lot of requests throughout the trip, and she delivered on all of them.

Vietnam was amazing, highly recommend, lots of history there and very beautiful place.

Activity Reviews
My Son Sanctuary Luxury Tour - Joint in tour
Hoi An
Ha Long Bay - Lan Ha Bay (La Pandora Cruise)
Vietnam
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Hoi An City & Food Tour
Hoi An
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Reviewed on Jan 28, 2023

Dear my beloved partner!

Thank you so much for sharing your experience!

We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. Thanks for your kind words as well. It was a big pleasure for us to organize your holiday.

Thank you again for trusting our company, and we hope to see you again!

Best regards,
Hien

Fantastic 'Grand tour' of Vietnam
Vietnam | Dec 28 - Jan 12, 2023

Jason
Jason P.
United Kingdom | Reviewed on Jan 19, 2023

Thank you Ashley for assisting me organise the 'Grand tour of Vietnam' in January 2023.
You were very helpful in suggesting the most efficient route and listened to my requests and were quick to accommodate any changes I wanted to make.
I was grateful for your prompt responses when I was in Vietnam with the questions I had which was very reassuring.
All the transfers were on time and very efficient and friendly as were the guides.
Thank you very much for putting this trip together.
With... read more

Thank you Ashley for assisting me organise the 'Grand tour of Vietnam' in January 2023.
You were very helpful in suggesting the most efficient route and listened to my requests and were quick to accommodate any changes I wanted to make.
I was grateful for your prompt responses when I was in Vietnam with the questions I had which was very reassuring.
All the transfers were on time and very efficient and friendly as were the guides.
Thank you very much for putting this trip together.
With kind regards
Jason

Hotel Review
Renea Cruises Halong
Hon Gai, Ha Long

Super hospitality and fantastic food, well done!

Authenticity & Character
Charming boat
Location
The scenery
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Ashley Tran
Ashley
Ashley Tran
Local specialist in Hanoi | Reviewed on Jan 20, 2023

Dear Jason,
Thank you so much for your feedback and your kind words! It was a great pleasure for me and Realistic Asia team to accompany you on the trip.
Thank you again for choosing our services. Wishing you all the best and hope to see you on the next vacation to Southeast Asia in the future!
Best wishes!
Ashley

Action packed SE Asia trip
Vietnam | Dec 28 - Jan 13, 2023

Bianca
Bianca C.
Peru | Reviewed on Jan 17, 2023

Our itinerary followed our guidelines to be action packed and cover lots of ground. We went to incredible locations and were with great people. We had an agency operator assigned that was available at all hours to answer questions and correct any issues. There were few communication errors but the agency was always very open to dialogue and fixing things. The places we went were AMAZING and we definitely see the benefit of getting a local to organize and plan the best set up. The hotels were... read more

Our itinerary followed our guidelines to be action packed and cover lots of ground. We went to incredible locations and were with great people. We had an agency operator assigned that was available at all hours to answer questions and correct any issues. There were few communication errors but the agency was always very open to dialogue and fixing things. The places we went were AMAZING and we definitely see the benefit of getting a local to organize and plan the best set up. The hotels were aligned (some were great) and the places far exceeded anything we could imagine. We made memories for a lifetime and hope to be back some day

Hotel Reviews
Renea Cruises Halong
Hon Gai, Ha Long

This was one of the top experiences on our trip. Great staff, food, rooms, excursions and place. What’s not to like?!?

Authenticity & Character
Location
Incredibly unique and picturesque. Also less crowded
Staff
Instructive, funny and happy
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa

Beautiful, tranquil location with amazing view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Pu Luong Nature Reserve & Hike
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Halong Bay with overnight Cruise
Vietnam
Quality of Experience
B
Food
Guides, Drivers and Staff
Transport
Visit Fishing Villages & Hội An Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day trip to the fertile Mekong delta - Ho Chi Minh city - Flight to Siem Reap at K6- 879 @16:55 - 18:25
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
ANGKOR TEMPLES & DINNER APSARA DANCE SHOW
Siem Reap
Quality of Experience
H
Food
Guides, Drivers and Staff
Transport
Luang Prabang - Khuang Si waterfall - Luang Prabang city tour
Luang Prabang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok - Chiang Rai - Golden tringle boat trip - opium museum - White Temple
Chiang Rai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Rai to Chiang Mai - Elephants Camp, orchid farm, Doi Suthep
Chiang Rai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai - Doi Inthanon National Park
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen

Our recent trip to Vietnam was AMAZING and wo...
Vietnam | Dec 23 - Jan 8, 2023

An
An P.
Mountain View, CA | Reviewed on Jan 16, 2023

Our recent trip to Vietnam was AMAZING and would not have been possible with Hien's expertise, patience, and geniune desire to make our trip exactly as we wanted it to be. She answered all our questions during the planning process and was easily reachable during our trip so if any hiccups occurred or if we needed extra help, she was always in touch. We went back and forth making changes, etc. and had many versions of our itinerary; but throughout all of it, she was very accommodating. I... read more

Our recent trip to Vietnam was AMAZING and would not have been possible with Hien's expertise, patience, and geniune desire to make our trip exactly as we wanted it to be. She answered all our questions during the planning process and was easily reachable during our trip so if any hiccups occurred or if we needed extra help, she was always in touch. We went back and forth making changes, etc. and had many versions of our itinerary; but throughout all of it, she was very accommodating. I highly recommend Hien and her travel services. I would not hesitate to work with Hien again on future trips.

Hotel Review
The Oriental Jade Hotel
Hanoi

The entire staff was so friendly and welcoming, the restaurant food was delicious, our rooms were so comfortable and spacious. Love the location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Your Private Tour To Memorable Ho Chi Minh
Ho Chi Minh City

Our tour guide Vinh was great! He did such a amazing job finding all our family locations and was so patient helping us taking photos, ask locals about the area, etc. It was definitely the most memorable part of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City

Our kids loved the Cu Chi Tunnels. So much history and information. Our tour guide, Vinh, took us later in the day to avoid the morning and late afternoon crowds so it was perfect!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Datanla Waterfall
Da Lat

We loved Dantanla Waterfalls and stayed all day until closing. With that in mind, do not make lunch plans and pack in a lunch or purchase food there. You'll want to stay the entire day to experience the falls, the alpine coaster, the ropes course and of zipline!

Quality of Experience
Guides, Drivers and Staff
Transport
Da Lat Full Day City Tour
Da Lat

This was another family nostaglia tour of us and our guide was again amazing! He was very patient and made sure we got to see everything we wanted.

Quality of Experience
Guides, Drivers and Staff
Transport
Nha Trang street food tour by cyclo
Nha Trang

This was my son's favorite experience! Riding around the coastal town of Nha Trang in cyclos is a definite must do and see! The cyclos are motorized so I didn't feel as bad making this older gentlemen peddle me around. All our food stops was delicious and so good we went back the next day to eat again!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Danang airport - Marble Mountain - Danang
Da Nang

Our airport pick up and direct transfer to Marble Mountain was the perfect introduction to Hanang. Marble Mountain was beautiful and lunch was delicious. Couldn't have asked for a better introduction to Danang.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Sightseeing and Food Tour
Hoi An

Hoi An is a beauitful small town with so much history. Our tour guide did a great job taking us to local sites and then onto delicious food. He also was a great photographer and helped us take a lot of family photos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Leisure Time In Da Nang
Da Nang

Our driver was the best! He dropped off and picked us up at Bana Hills and was so kind and patient since he waited for us nearly an hour after closing since we got lost trying to exit the park, etc. Bana Hills itself is also amazing and definitley work an entire day's visit!

Quality of Experience
Guides, Drivers and Staff
Transport
Hue - Imperial Citadel sightseeing with lunch
Hue

Our guide was the BEST! Her English was perfect and she was so knowledgable about the history of Vietnam and the Imperial Palace. Futhermore, she grew up in the Citadel and could share personal stories with us. Loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
HANOI FULLDAY CITY TOUR - STREET FOOD TOUR
Hanoi

Hanoi is a modern, beautiful city. We loved it so much and really enjoyed the food. Our guide was so amazing and spoke perfect English. He made our short time in Hanoi worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Ha Long Bay, Cruise Ha Long Bay
Ha Long Bay

Being in Halong Bay is pretty breathtaking. From cruising between this huge limestone structures, to seeing monkeys, to watching the sunset, it's a once in a lifetime experience. Would love to do this again!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Halong Bay to Hanoi
Vietnam

Drive was punctual and made sure we remembered our passports, etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Reviewed on Jan 16, 2023

Hi An,
Thank you so much for taking the time to share with me and my team your experiences in Vietnam. I am very glad that you came home with great memories. It was a pleasure for us to be a part of your trip.
Thank you again for choosing Realistic Asia and hope to see you again in other Indochina countries in future.
Best wishes!
Hien

Vietnam? Yes Vietnam!
Vietnam | Dec 17 - Jan 1, 2023

E.J.
E.J. B.
Fort Worth, TX | Reviewed on Jan 14, 2023

Vietnam? Yes Vietnam!
To be honest we pondered that question as well prior to making our plans to visit this little known country located in SE Asia, but Vietnamese expats we knew reassured us that it was a beautiful and very friendly country, and boy were they right!
We used KimKim Travel to help us plan a vacation which took us from the capital city of Hanoi and Ha Long Bay to the ultra-modern Ho Chi Minh City (aka Saigon) and Mekong (river of the 9 Dragons) Delta. We initially viewed... read more

Vietnam? Yes Vietnam!
To be honest we pondered that question as well prior to making our plans to visit this little known country located in SE Asia, but Vietnamese expats we knew reassured us that it was a beautiful and very friendly country, and boy were they right!
We used KimKim Travel to help us plan a vacation which took us from the capital city of Hanoi and Ha Long Bay to the ultra-modern Ho Chi Minh City (aka Saigon) and Mekong (river of the 9 Dragons) Delta. We initially viewed Vietnam as a small country but were surprised to discover that the distance along its coast from the northern tip to southern tip is further than the distance from Vancouver Canada to Tijuana Mexico! Just letting you know in case you thought this could be covered in a week’s time. We spent 17 glorious days and discovered that the wonder that is Vietnam will take time to truly savor, and savor we did!
We started in Hanoi and met our northern guide, Khoi, at our very charming boutique hotel, La Siesta Classic, located in the old French quarter of the city. We toured the capital and biked through the suburbs, learning about Vietnam’s early history and the Buddhist influence. We toured the local markets and met with a local family where we learned to make spring rolls before heading off for two days in Ha Long Bay. This is the one you see in literally all the brochures about Vietnam and it is every bit as magical in real life, especially aboard a Junk Ship, the Dragon Legend, where we spent the night in a luxurious stateroom. Sunset and sunrise at among the 1500+ limestone islands was a delight. The expansive development in Ha Long impressed us and we pondered where all the people would come from. The why is obvious, Ha Long Bay is definitely a destination in itself.
Returning to Hanoi we quickly boarded a flight to the Imperial City of Hue where we spent another two nights. We met our next local tour guide, Chu, at the airport and headed off to another fantastic hotel, The Eldora. Hue was not only the political but also the cultural and religious center under the Nguyen Dynasty, the last royal dynasty of Vietnamese history. A private tour of the King’s fortress with its multiple moats rivaled the finest of medieval castles of Europe but with a definite Asian flair. The afternoon was spent bicycling alone the Perfume river stopping to visit another local family where we learned how to make paper flowers.
Day 8 began with a drive through the marble mountains to Da Nang and eventually the ancient town of Hoi An. If you are a fashionista, this is the place for you. The town abounds with tailors and is renowned for crafting whatever garments you can imagine overnight. You can bring a picture of what you have in mind or spend hours perusing the many fashion catalogs to design the perfect tailor-made wardrobe. Just bring an extra bag to take it all home with you, or you can opt to have a leather bag made to your specifications, as we did to hold your new apparel.
The beach front Boutique Hoi An Resort, was our home for the next four nights. Tip, the Spa is fabulous! Over the three days we toured My Son, learned about the Champa people who helped to settle Vietnam in its early days. We returned to Hoi An by boat but not before stopping to learn how to make fishing nets and how to cast them as we went on our first fishing trip of the tour. At another stop along our river voyage, we stopped to learn about pottery making where we got to take a spin at the potter’s wheel to make souvenirs. The next day we toured the ancient city of Hoi An, a much slower life style, walking its streets are a delight, especially since it is also known for its colorful oriental lanterns which turn magical in the evening. Round boats! I sore they didn’t look safe but my fears were quickly assuaged when we were treated to a river filled with them including people using the round boats to literally “dance” on the water (granum style).
The next day was beach and spa day, Ahhhh! That night we ate at a new restaurant, Reu, that we heard about from other guests at our resort. As much a work or art as it is a restaurant, hands down our best meal the entire trip, and trust me that is quite a compliment as the food of Vietnam is extraordinary. I am not sure if it is due to the French Colonial influence or that they influenced the French, maybe a bit of both!
Day 12 and we were off once again, our flight took us from Da Nang to Ho Chi Minh City where we met our last tour guide Duc (Dee). I include his nickname here because he showed us how complicated the Vietnamese language can be. The same spelling of a word, such as Mo, can have 5 different meanings based on the accents and hence the pronunciation of the word. The meanings can be vastly different. Our hotel this time was the classical Saigon Majestic Hotel located on the waterfront which afforded us front row seats for New Year’s Eve celebration.
Early the next morning we traveled north to visit the Cu Chi tunnels, made famous by the Viet Cong soldiers during the Vietnam War (or as they call it the American War). First created during the French colonial period, the Cu Chi tunnels became strategic in the fight to retain South Vietnam and quite possibly, what helped them win. The 155 miles network of tunnels were ingenious to say the least and a must see.
The afternoon was spent touring the modern city along with its historical landmarks from its French Colonial period including the Notre Dame Cathedral, the Opera House and the Saigon Central Post Office. Ending our day at the Thien Hau Temple helped slow our pace down, preparing us for the next day’s trip to the Mekong River Delta, or as they call it, the River of the Nine Dragons. Amazing how each tributary of the river can be so massive and support so much maritime trade.
In Can Tho we started our day early so as to our guide could take us up river to the floating market. Although we were told that it pales in comparison to what it once was, we were impressed with the hundreds of boats gathered together selling fresh produce and other goods and service including breakfast on the water. Surprisingly breakfast was served in china dishes that had me wondering what to do with them once we were through, not to worry they’re quite adept at keeping track of everything and soon they reappeared and gathered up all their china. Anthony Bourdain spoke highly of the floating market cuisine, and I can definitely see why! Our river tour continued with occasional stops to educate us about the agriculture and life along the Mekong Delta. We met up with our driver who drove us back to the Majestic in Saigon.
Our last day in Ho Chi Minh City, sad to go, so much left unexplored but memories to last a lifetime. We are sure glad we made the choice to visit Vietnam as our first foray into Asia. Truly, a magical place filled with amazingly friendly people, I can see now why so many people have tried to conquer this marvelous country for over a thousand years.
Thank you KimKim for putting together an extraordinary package of experiences, led by great tour guides and top rate accommodations. You exceeded our expectations. We will definitely seek you out for our next adventure! We’re already beginning to plan where to next…

Local specialist: Camellia Nguyen

Visit to Vietnam
Vietnam | Dec 31 - Jan 10, 2023

Nani
Nani L.
San Jose, CA | Reviewed on Jan 12, 2023

We really enjoyed the trip and wish could stay longer to see more of the beautiful place. We love the places we visited, the foods, the hotel and the guides. The guides ( Tu in Hanoi, Mr. Dzung in Hue And Hoi An, Mr. Minh in Hoi An, And Tony in HCMC were all very knowledgeable of the history of the places we visited. We learned so much about Vietnam and the culture.
Mr. Nguyen, our driver in Hue And Hoi An
Was very nice and helpful.

Hanoi is very nice city, clean with a lot of... read more

We really enjoyed the trip and wish could stay longer to see more of the beautiful place. We love the places we visited, the foods, the hotel and the guides. The guides ( Tu in Hanoi, Mr. Dzung in Hue And Hoi An, Mr. Minh in Hoi An, And Tony in HCMC were all very knowledgeable of the history of the places we visited. We learned so much about Vietnam and the culture.
Mr. Nguyen, our driver in Hue And Hoi An
Was very nice and helpful.

Hanoi is very nice city, clean with a lot of lakes and beautiful flowers.
Halong Bay is very beautiful, we couldn’t get enough of the scenery. Hoi An is a very nice city, and peaceful , we love our bike ride through the rice padi field , visiting organic Farm and had Bamboo boat ride along the water coconut tree.
Mekong Delta is another experience, we love the bike ride in the Village, seeing all kind fruit trees, visiting local local people making hand craft from water Hyacinth and Banana midrib. Then listen to the Vietnamese song. We love our Bamboo boat ride along the Creek.

I think overall Vietnam is very beautiful Country.

Dat did a very good job in combining sightseeing, history and eco tour. He was always standby and always there to help us with any questions we had. He made sure everything went smoothly and made sure we enjoyed our stay. He always checked on us to see if everything went well.

We highly recommend Realistic Asia , especially Dat as the Travel Specialist, who designed our trip.

We will sure come back to see more places in Vietnam and will asked Dat to design our trip again.

Cảm ơn Dat! Hẹn gặp lại

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Good breakfast And friendly staffs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Halong Aquamarine Cruise
Ha Long

The door to the Balcony needs to be repaired , it has big gap.

Location
Staff
The staffs in the dining room were friendly
Cleanliness & Comfort
ÊMM Hotel Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phu Thinh Boutique Hotel & Spa

Very nice room , but breakfast wasn’t that good. Shuttle bus needs to have longer hours.

Authenticity & Character
Location
Can walk to Old Town
Staff
Cleanliness & Comfort
Bed is very comfortable and spacious
Êmm Hotel Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mekong Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Hanoi

Loves the lakes and the Museum of Etnicity

Quality of Experience
Food
Guides, Drivers and Staff
Tu is very friendly, fun and knowledgeable
Transport
Hanoi - Halong Bay (Aquamarine Cruise)
Ha Long Bay

Beautiful scenery. Shuttle from Halong Bay back to the hotel was not on time. The driver came very late.

Quality of Experience
Food
The egg coffee was very good
Guides, Drivers and Staff
The manager and the tour operator was lack of Information . They couldn’t give answer on the problem that we had. The tour operator wasn’t very knowledgable giving explanation on Hang Sung Sot cave. The Kitchen staffs were friendly.
Transport
The driver came very late to take us back to the hotel. We had plane to catch and have to ask the travel specialist to solve the problem.
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing (N)
Hue
Quality of Experience
K
Food
It’s home cooking meal, delicious
Guides, Drivers and Staff
Mr. Dzung is very informative And knowledgeable . We learned a lot from him. Mr. Nguyen, the driver is very nice and helpful.
Transport
Hoi An Walking Tour
Hoi An
Quality of Experience
Guides, Drivers and Staff
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An

Love the bike ride , visit to Oganic farm and the Bamboo boat ride.

Quality of Experience
Food
Love the Banana flower dish and the Phuong Bahn mi
Guides, Drivers and Staff
Mr. Minh is very easy going and fun.
Ho Chi Minh City Highlights
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Tony is very knowledgeable and informative. We learned a lot about the History of HCMC.
Transport
Ho Chi Minh City - Mekong Lodge
Cai Be

Love the bike ride through the Village . Learned about the local hand craft and saw a lot of fruit trees.

Quality of Experience
Food
Love the fish and the Banana flower dish
Guides, Drivers and Staff
Tony Will make sure we learned about life in Mekong Delta. He is very knowlageable about life in Mekong Delta
Transport
Continue Mekong Lodge - Ho Chi Minh City
Cai Be

Love the ride on Bamboo boat along the Creek, Listening to traditional music. Learn about the making of rice paper, rice pop , Banana candy and tried honey tea

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen

Northern Vietnam Bliss
Vietnam | Dec 27 - Jan 3, 2023

Dana
Dana C.
Singapore | Reviewed on Jan 05, 2023

Just returned from an 8 day trip planned via KimKim to Northern Vietnam (Hanoi, Sapa, Halong Bay) and could not recommend KimKim and Realistic Asia’s tours more highly. This was my husband and my first time taking an entirely “tour guided” vacation, as we typically plan and organize everything ourselves. To be honest, when researching KimKim tours, I found mixed reviews (mostly due to covid and changes it forced upon past clients), but after filling out the initial query into the trip, I felt... read more

Just returned from an 8 day trip planned via KimKim to Northern Vietnam (Hanoi, Sapa, Halong Bay) and could not recommend KimKim and Realistic Asia’s tours more highly. This was my husband and my first time taking an entirely “tour guided” vacation, as we typically plan and organize everything ourselves. To be honest, when researching KimKim tours, I found mixed reviews (mostly due to covid and changes it forced upon past clients), but after filling out the initial query into the trip, I felt Ashley and the AI questionnaire had a great grasp on the type of travelers we were and our expectations for a private, 2 person tour that focused on nature, getting to know local people and food. When we received the final quote, the price was not much more than if we were to plan it ourselves, but allowed us to sit back and enjoy rather than deal with the stresses of booking and organizing everything before and during the trip. We did food tours, treks through rice fields, visits with local farmers, tastings of rice wine and tea, train rides, cave tours, cooking lessons, and boat cruises…all of which were scheduled exactly as promised- away from the beaten path, individualized and to our level of care and quality. Ashley checked on us throughout the trip and was prompt in replying to any questions or concerns about the trip before and while it was happening. I would definitely travel through KimKim in the future and have no problem recommending them to others who are looking for a reliable, personalized, and responsive agency to make your next dream vacation become a reality.

Hotel Reviews
Aurora Premium Hotel & Spa

Great location and very friendly, responsive staff. Comfortable rooms and a good spread of food for people of all diets for breakfast.

Authenticity & Character
Location
Walkable to many restaurants, shops and local sites of interest.
Staff
Very friendly and helpful
Cleanliness & Comfort
Livitran Express

As far as overnight train rides go, this is one of the most comfortable I’ve been on in SE Asia. The sheets and pillows were very clean and the complimentary snacks and drinks were appreciated. The room was a bit cold in the winter months, but manageable. The rooms were very quiet and we couldn’t hear anyone once they were all in their rooms. The shared bathrooms were surprisingly clean, even at the end of the long journey and I would compare to any average airplane bathroom on a long flight. Stocked with toilet paper and soap as well.

Authenticity & Character
Cute Christmas decorations and an adjustable table lamp made for a nice ambiance at the holidays.
Staff
Great onboarding staff. Had a train staff unlock and open our door as we were about an hour into the trip which was unexpected and unexplained. He said something in Vietnamese then shut the door immediately.
Cleanliness & Comfort
Clean beds, sheets and fairly clean shared bathrooms
Silk Path Grand Sapa
Lao Cai

Beautiful grounds and architectural details at this hotel. Unfortunately it was extremely foggy our entire stay, but even despite that, the ambiance was incredible. Very kind and caring staff who were attentive and caring in their interactions. The room was large and the bed was a dream to sleep in. Bathroom could use some more ventilation and the drain in the bathtub was very slow. Food at breakfast was amazing and we were spoiled for choice of delicious options. The spa experience was one of a kind and we wished we had more time to enjoy the amazing facilities there- hot and cool plunge pools, sauna, herbal bath and excellent massages. We took the free shuttle into the city center, which was a short trip and always on time. Would highly recommend this hotel as a peaceful and gorgeous spot to start and end your days when exploring Sapa.

Authenticity & Character
Very nicely decorated and attention put into everything from the elevator walls to the high quality furniture.
Location
Just outside of town and up a hill for amazing views. Shuttle regularly takes you into city center if necessary.
Staff
Very attentive and friendly staff in all locations of the hotel- front desk, breakfast, Italian restaurant, spa, drivers.
Cleanliness & Comfort
All spaces were warm and cozy despite the super cold temperatures. We slept soundly and felt pampered in this hotel.
Era Cruises
Hai Ba Trung Dist., Hanoi

A nice, medium sized boat to cruise Halong bay in. The staff were very kind and hospitable, paying attention to details and making sure each group was taken care of in a similar fashion. All activities were run to plan and on time. The boat furnishings, floors and decor were a bit run down, and some repairs and updates would be helpful, but overall a beautiful boat and setting to spend a night. Our room was by far the best part! It was HUGE for a cruise and had an amazing bathroom with large rain shower, beautiful soaking run by the window, lounge chairs on our private deck and fabulous Japanese toilets. The bed was large and comfy and the heating worked efficiently for us during the cold nights. We had a spa treatment which was nice, although the space was also a bit musty and could use some updates to decor. Food was plentiful and the staff did a great job accommodating my vegetarian needs.

Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Evening Street Food Tour
Hanoi

Super full after this short tour of Hanoi specialty foods. We loved the variety of spots our guide took us and how he gauged where to go next based on our preferences and thoughts. Vegetarian and non-veg options were available at all stops. Our guide was very friendly and easy to laugh with, ask questions and trust for other suggestions to check out during the rest of our stay.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking around with a local guide where we stayed was helpful in gathering our bearings for the rest of the trip.
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

Wonderful variety of activities, scenery and authentic experiences with local people. We enjoyed tasting the rice wine, tea, and SO MUCH food local food (for vegetarians and non). While we didn’t get to ride bikes due to rain, we didn’t feel like that diluted the trip. Our guide was kind, chatty, and helped us in translating and playing games or asking questions with our hosts at each spot. We felt very welcome and while I know there are other tourists who do come to this area, we felt like we were the only ones there and only saw one other small group of expats at lunch. We are grateful for this tour and the insight it gave us into local daily life in the countryside.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Taphin red Dao hill tribe village
Sapa

The walk was mostly on paved roads and our guide was very quiet on the first day. We were challenged to know what to ask and weren’t provided a lot of information. The walk was peaceful and we did meet some local woman artisans, but we felt like their goods were machine made, wrapped in plastic for loads of tourists, and it didn’t quite feel authentic other than seeing one of their homes briefly. We would have rather learned how to make something with them or played games with the local kids than be haggled to buy something most of the walk.

Quality of Experience
The location seemed a bit lack luster. Just walking on a road people drive on most of the time.
Food
Excellent lunch and variety of local options to try
Guides, Drivers and Staff
First day our guide was very quiet and shy. We didn’t feel her as chatty so seemed less knowledgeable than other guides we’ve had.
Transport
We were told that we didn’t have a driver to take us back to the hotel after lunch. After questioning this, we were told actually never mind and that it could be arranged, but my husband could not leave his bag in the van during lunch because our driver may change.
Sapa Trekking & Sightseeing
Sapa

A great day of trekking through the countryside and enjoying the beauty of the rice paddies. It was extremely muddy, so I appreciated our guide’s suggestion to rent rain boots for the day’s excursion. The first two villages of the hikes were east walks on paved roads and footpaths, but hardly anyone except us out walking. The walk to the last village was through the rice paddies and very challenging to navigate in the thick mud and hills. Two very capable and kind local women held my hand through much of this section of the trek and saved me many times from face-planting into the mud! Our guide seemed more relaxed than the previous day which made for a more enjoyable, fun experience.

Quality of Experience
Food
Great veg and non veg options at the end of the hike to fuel us through the rest of the day
Guides, Drivers and Staff
Transport
Same driver at start and finish of day
Dining at Comet restaurant (Aurora Hanoi hotel)
Hanoi

Had NYE dinner here. Excellent views of the city. Upon entering, we were seated right next to another couple even though there were two top tables available across the room. We asked to be seated there instead for our privacy and the other couples. We were told this was not possible after much discussion. When ordering a bottle of wine, we were brought the wrong bottle that was not on the menu and told it was the only one. My husband went to ask management about it, as the service staff were not able to explain the situation. We ended up ordering beer and wine by the glass instead. The vegetarian food was extremely plentiful but it was all brought out at once so much of it was cold before I could eat it. My husband, on the other hand, was only brought one dish and a salad, which seemed miserly compared to all of the vegetarian dishes I was brought. We had to leave the table multiple times to find staff and order more drinks or ask for plates to be cleared. Overall, it was an average meal. The staff were trying but they seemed overwhelmed and inattentive for such a big night of celebrations.

Quality of Experience
Badly timed dishes, staff who were inattentive and not knowledgeable about the menu.
Food
Dark & Bright Cave - Halong Bay - Hanoi (Era)
Ha Long Bay

Beautiful but a very short experience. The “dark” cave was closed so we only toured the “light” cave which was not big. The rower was amazing and worked so hard. Despite the rain and fog, it was still peaceful and gorgeous. Our tour took us about ten minutes earlier than other boats did and it made a HUGE difference to be the first ones out on the water. When we returned, the dock was crammed with tourists. Enjoyable but i would have liked a longer ride and to have seen more than one small cave.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Tran
Ashley
Ashley Tran
Local specialist in Hanoi | Reviewed on Jan 06, 2023

Dear my beloved guest,
Thank you so much for devoting some time to leave us such a great review. It really means a lot to us that you had a great experience with our company.
Looking forward to serving you in future trip to our country Vietnam and other Indochina countries.
Best wishes!
Ashley

vietnam north to south
Vietnam | Dec 18 - Jan 1, 2023

J
Jessie C.
Dixon, CA | Reviewed on Jan 02, 2023

we had a wonderful trip to vietnam for 15 days , Our specialist Ha helped me plan the trip . we conversed many texts and she answered all my questions in detail. we first went to Hanoi, the Halong bay for overnight stay, then Hue, Hoi An, Danang , HCM city then to Siem Reap Angkor Wat . we booked our international flight ourselves, but Ha arranged all internal flights, from Hanoi to Hue , then Danang to HCM city , then HCM city to Siem Reap. the flight arrangements were very smoothly . all... read more

we had a wonderful trip to vietnam for 15 days , Our specialist Ha helped me plan the trip . we conversed many texts and she answered all my questions in detail. we first went to Hanoi, the Halong bay for overnight stay, then Hue, Hoi An, Danang , HCM city then to Siem Reap Angkor Wat . we booked our international flight ourselves, but Ha arranged all internal flights, from Hanoi to Hue , then Danang to HCM city , then HCM city to Siem Reap. the flight arrangements were very smoothly . all our guides were very attentive and all drivers drove very safely. total we had 7 guides throughout our trip , all very professional and spoke good enough English to understand

Hotel Reviews
Intercontinental Danang Sun Peninsula Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Somerset Grand Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Era Cruises
Hai Ba Trung Dist., Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Palace
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa
Authenticity & Character
Location
not in the downtown area
Staff
Cleanliness & Comfort
Somerset Ho Chi Minh Hotel
Ho Chi Minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Somadevi Angkor Resort & Spa

needs to update the interior

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hanoi Full day city (S) - water puppet show
Hanoi

Our guide Cheung was very attentive, answered all our questions, took us many places

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Reviewed on Jan 05, 2023

Dear Jessie,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience. Thanks again for the review and for being such a great customer.

Hope to see you again in other Indochina countries in future!

Best regards,
Ha

If you're considering a trip to Vietnam, choo...
Vietnam | Dec 18 - Dec 29, 2022

Jacqueline
Jacqueline S.
San Diego, CA | Reviewed on Jan 01, 2023

If you're considering a trip to Vietnam, choose Realistic Asia! We were so so pleased with them! This is the first time using KimKim, and we were a little bit concerned that they would create a mainstream trip plan for us, but WOW, it surpassed our expectations!!

Hien was responsive from the beginning stages of planning to the end of the trip, switching a thing or two in the itinerary as we wished, adjusting pick up times as our flight was delayed, and promptly replying to our inquiries.... read more

If you're considering a trip to Vietnam, choose Realistic Asia! We were so so pleased with them! This is the first time using KimKim, and we were a little bit concerned that they would create a mainstream trip plan for us, but WOW, it surpassed our expectations!!

Hien was responsive from the beginning stages of planning to the end of the trip, switching a thing or two in the itinerary as we wished, adjusting pick up times as our flight was delayed, and promptly replying to our inquiries. We are a family of four (parents and teenagers) wanting to focus on Vietnam's culture, (street) food, outdoors and farming traditions. We were impressed by the way she planned the attractions because they didn't feel repetitive, nor overwhelming. There was a good flow from one day to another. We went to Hanoi/outskirts, Halong Bay, Hoi An/outskirts and HCMC/Mekong.

Some of her local guide/operators were worth mentioning: Mr. Quang, in Hanoi had just the right balance of good humor, information and respect; Mrs. Ann in Hoi An was kind and a patient translator as I had many questions to the farmers at the Thanh Dong organic farm, and Nana, from Vietnam Vintage Vespa, who was gentle, fun and very personable, and provided the most memorable food tour through the alley's of HCMC (your teenagers will love this!)

The hotels all offered a wonderful breakfast spread in the morning. Del Vostro in Hanoi was our favorite, as far as quality and customer service, but I can't forget to mention that we really enjoyed the rooftop bar/sauna/amenities at the Cochin Zen, in HCMC.

I feel like this review could go on and on because this trip really crossed all the "ts" for us, but I'll list a few more highlights without giving too much away:

- Food tour with Mr. Quang in Hanoi, including a surprising need-to-know-basis home that serves as a family restaurant, where we ate at a table in someone's bedroom. We also enjoyed that he included a stop at the Vietnamese Women's Museum (yes!) in between restaurants and pagodas.
- A day trip to the Ba Vi eco village, where we visited small producers of all sorts of things. We rode bikes from one house to the next, entering their homes, seeing their crops and animals, learning about the work they do, then having a cooking class and being treated with a truly delicious lunch. Amazing!!
-Kayaking in Ha Long Bay - absolutely gorgeous!
-Hoi An Ancient City - we had no idea of how picturesque and lantern-enchanting this little gem of a city is. What a great surprise! Make sure you have space in your camera roll!
- The night Vespa food tour in HCMC (or Saigon, if you're in the South) - again, it really gave us a much better sense of the city as we moved from one district to the next quite easily.

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Beautiful boutique hotel in an older building. They did a good job creating charm from the entrance to the bedrooms. I confess I was hoping for more in terms of their spa area/massages but this didn't impact my rating. The cleaningness, style and functioning of the facility, the comfort of our bed (the best mattress,) the breakfast, the attention from the staff (concierge Tony was super and articulate) and the location all contributed to my rating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

We had an enjoyable stay at the Renea cruise. The staff was attentive and the boat was comfortable enough. We were overjoyed by the surrounding Ha Long Bay and the amazing kayak trip/cave tour. The boat is a bit dated, but charming. The food was plenty but not the best and we found hair in it a couple of times. The guide was very sweet and eager, if not a bit too enthusiastic. It's taking a 3-star because it was decent, but a bit old.

Le Pavillon Hoi An Paradise Hotel & Spa
Hoi An

Very good hotel, spacious, clean, offering an excellent breakfast spread, a (non-heated) pool, and courteous staff. The rooms are nicely decorated, but I'm not giving them 5 stars because our bedroom had a bit of a smell. We think it came from the (beautiful spa-like) bathroom because the set up didn't exactly drain the water very well. I mean, it was a gorgeous bathroom with sliding doors, perfect wall tiling, awesome looking bathtub but a shower without doors and the water splattered everywhere. They should probably consider making it a bit more functional.

Cochin Zen Hotel

A serene boutique hotel in the busy District 1 Saigon. The moment you come into the hotel, you feel comfortable and safe - the decor, the lighting, the service (they bring you a refreshing tea.) The breakfast is excellent. The bedrooms were clean and comfortable. I wasn't impressed by the bathroom, in particular the bathtub/shower. The tub was way too high to get in, and the shower would splash water on the floor. The water pressure is fabulous, but they should consider it when designing a half-enclosed shower because it'll splash on the floor and make a mess. This hotel offered a top floor bar on a deck with a small (non-heated) pool and a nice view. A great place to relax, have a drink or dinner. I used their steam room and my family used their small efficient gym. We liked it.

Activity Review
Ho Chi Minh City Vespa Food Tour
Ho Chi Minh City

This tour was simply the highlight of Saigon for us. If you have teenagers, they will love it. Nana started the tour by assuring that we were all safe, and the four drivers were not speeding. Given that traffic in Vietnam is quite intense and...crazy for western standards, I caught myself thinking that I was being the most irresponsible and the coolest mom at the same time! Nana made us feel extremely comfortable. She is so enthusiastic and personable. "Let me tell you about my city," she started by sharing a bit of history of HCMC and about her family past generations, that was a nice touch. She created a real authentic food tour through streets and alleys of Saigon, as she likes to call it. "This is how locals eat." She took us to have some traditional food, seafood, dessert, and to have a drink at a pub and watch some live music. That was so unexpected! Oh, look forward to "happy water" in your tour! Overall excellent service. This was A++ to my kids. I felt like I was in the original Blade Runner movie, totally immersed in various streets and alleys of Saigon.

Quality of Experience
Personality, enthusiasm, eagerness to help and make us feel comfortable. She took many pictures of our family so we didn't have to spend time taking photos, but hanging out instead.
Guides, Drivers and Staff
Competent drivers, courteous, excellent service.
Transport
Brand new vespas! They did a whole tutorial of how to mount/dismount the Vespas.
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Reviewed on Jan 03, 2023

Dear my beloved traveler,
Thank you so much for leaving us such a detailed review that motivates our team a lot (will pass it to them) and helps us further develop our services as well. We are so happy that your family completely enjoyed the trip. We have worked hard on delivering excellent service and memorable experiences for our travelers and are extremely happy that we successfully did that for your trip.
Thank you again for choosing us for this family trip to Vietnam! I hope to see you... read more

Dear my beloved traveler,
Thank you so much for leaving us such a detailed review that motivates our team a lot (will pass it to them) and helps us further develop our services as well. We are so happy that your family completely enjoyed the trip. We have worked hard on delivering excellent service and memorable experiences for our travelers and are extremely happy that we successfully did that for your trip.
Thank you again for choosing us for this family trip to Vietnam! I hope to see you on the next vacation to South-east Asia in the future.
Wish your family a happy and successful new year!
Hien

Amazing trip to Vietnam
Vietnam | Dec 26 - Dec 28, 2022

M
Melissa J.
Santa Clara, CA | Reviewed on Jan 01, 2023

We had a fantastic trip to Vietnam and really appreciated all the assistance provided by Ashley! She was very accommodating and patient as we requested a few modifications to our itinerary as we became more educated on the options.

She was extremely responsive and informative, and I would highly recommend both Ashley and Kimkim! read more

We had a fantastic trip to Vietnam and really appreciated all the assistance provided by Ashley! She was very accommodating and patient as we requested a few modifications to our itinerary as we became more educated on the options.

She was extremely responsive and informative, and I would highly recommend both Ashley and Kimkim!

Hotel Reviews
La Sinfonía del Rey Hotel & Spa

Great hotel in a great location. Restaurant and service throughout were top-notch!

Authenticity & Character
Top notch service. Aesthetically pleasing rooms
Location
Central to main points of interest
Staff
Excellent service on all fronts
Cleanliness & Comfort
Would not recommend a room on top floor
Orchid Classic Cruise
Hai Phong

Had a lovely experience in magical Halong Bay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Tran
Ashley
Ashley Tran
Local specialist in Hanoi | Reviewed on Jan 02, 2023

Dear my beloved client,
Thanks so much for your review! I am very thrilled that your family enjoyed the trip. It was a great pleasure for me and our team to host you on this holiday. Your feedback is highly appreciated, it enables us to further develop our services and organize memorable holidays for future clients.
Hope to see you again in other Indochina countries in future.
Happy holidays to your family!
Ashley

Most wonderful vacation in Vietnam!
Vietnam | Dec 18 - Dec 26, 2022

A
Agnes S.
the United Arab Emirates | Reviewed on Dec 28, 2022

On our first trip to Vietnam, we wanted to have a nice balance of nature and city trips, learn about culture and explore the cuisine - so we worked with Ashley to build a custom-made itinerary, which turned out to be an unforgettable trip. She has been most helpful to accommodate all our needs, quickly turned around every request and also supported when we had some emergencies due to a forgotten luggage while in Vietnam, always checking in to ensure we enjoy it all. Mr Tu, our tour guide... read more

On our first trip to Vietnam, we wanted to have a nice balance of nature and city trips, learn about culture and explore the cuisine - so we worked with Ashley to build a custom-made itinerary, which turned out to be an unforgettable trip. She has been most helpful to accommodate all our needs, quickly turned around every request and also supported when we had some emergencies due to a forgotten luggage while in Vietnam, always checking in to ensure we enjoy it all. Mr Tu, our tour guide took us to wonderful places and helped us experience the life of the local people in very unique ways. It was real fun travelling with Tu, he explained all we wanted to know about history and culture, and was extremely flexible when we had special requests to explore & try things outside the itinerary - all to ensure we get the most out of our trip! Highlights of our trip: Pu Loung trekking and village tour, boat rides, Hoi An trip, cooking class with Madam Ai. We highly recommend it all!

Hotel Reviews
Aira Boutique Hoi An Hotel & Villa
Hoi An
Authenticity & Character
Really nicely done design, lovely garden and pools
Location
By the most beautiful beach, close to town
Staff
Super nice & helpful staff - we left a luggage behind and they immediately sent someone with a bike to catch us at the airport, we are most grateful for their kindness!
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Beautiful design
Location
Right at the city center, but still very peaceful
Staff
Cleanliness & Comfort
Activity Reviews
PVT Culinary Experience With Chef
Hanoi

We started with a small tour to the local market, which was really great to learn about all the ingredients. Then Madam Ei gave us an incredible class making super yummy dishes in her own kitchen - most wonderful chef and amazing person, we are very lucky to learn from her.

Quality of Experience
Amazing menu and unforgettable cooking experience
Food
Guides, Drivers and Staff
Madam Ei is the most wonderful chef
Transport
Trekking to Kho Muong and Uoi Villages
Pu Luong Nature Reserve
Quality of Experience
Just the perfect length of walking in the jungle and amongst the village, also went to a cave which was truly beautiful.
Food
We had lunch in a remote village, was so yummy and collected our own oranges from a garden
Guides, Drivers and Staff
The local guide accompanied us on the trip
Transport
Local specialist: Ashley Tran
Ashley
Ashley Tran
Local specialist in Hanoi | Reviewed on Dec 28, 2022

Dear Agnes,
Thank you so much for leaving us such a detailed review that motivates our team a lot. We are so happy to hear that you have enjoyed your trip. We work hard on delivering excellent service and memorable experiences for our travelers. Thank you so much for choosing us for this trip to Vietnam! I hope to see you on the next vacation to South-east Asia in the future.
Happy New Year to you and your family!
Ashley

Tailored Vietnam Trip for 5 days, great service provided!
Vietnam | Dec 21 - Dec 26, 2022

Tina
Tina B.
Spring Valley, NV | Reviewed on Dec 27, 2022

I worked with Long to coordinate my trip through Kim Kim and he was persistently providing me excellent customer care in adjusting the itinerary to fit my needs and checked in on me throughout the trip. It can be stressful taking an international trip but he made himself available and was responsive in a reasonable amount of time. My tour guide Ngọc Sáu was also amazing in the sense that he was knowledgeable, adaptable to my groups needs, and was the friendliest tour guide. You could tell he... read more

I worked with Long to coordinate my trip through Kim Kim and he was persistently providing me excellent customer care in adjusting the itinerary to fit my needs and checked in on me throughout the trip. It can be stressful taking an international trip but he made himself available and was responsive in a reasonable amount of time. My tour guide Ngọc Sáu was also amazing in the sense that he was knowledgeable, adaptable to my groups needs, and was the friendliest tour guide. You could tell he was sincere to looking out for us because he treated us like family. Having memorable agents and service really enhances the trip I would recommend these individuals and company to everyone and would use their services again! 10/10

Hotel Reviews
Silkotel Hoi An

We loved the layout of the room. The staff was very friendly and accommodating. Would recommend this to many friends. The hotel is located right outside the main walking market

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monarque Hotel Danang
Danang

Amazing breakfast buffet, hotel is clean, and centrally located. We enjoyed our stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel

Centrally located in the heart of Ho Chi Min. Great rooftop views and a short distance from the major market in town. Would recommend this to anyone visiting and I would stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Ben Thanh Market and Buu Long Pagoda
Ho Chi Minh City
Quality of Experience
Y
Guides, Drivers and Staff
Transport
Visit Danang Half day
Da Nang

Excellent guide, interesting attraction. Worth visiting

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Lantern Workshop
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
A O Traditional Vietnamese Culture Show
Ho Chi Minh City

Amazing performance! We really enjoyed this!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset on river - The Deck Saigon
Ho Chi Minh City

Would like the cocktail bar to be somewhere that we can see the sunset..it was an Ok ambiance, but would have rather stayed on the boat. The ride in general was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Hoi An Memories Show
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour
Hoi An

It was good but way TOO long. I wanted a 2 hour cooking class. We were there from 8:30am-12:30pm and it still was not done. The experience was good though

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Danang - Bana Hills - Hoi An
Da Nang
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Reviewed on Dec 28, 2022

Dear Tina,
Thanks so much for your review! I am very thrilled to hear your kind words about the holiday. It was a great pleasure for me and our team to organize this trip, and we are very happy to know that you enjoyed it.
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable holidays for our future clients.
Thanks again for the review and for being such a great customer.
Long

Christmas in Vietnam! We had a WONDERFUL time...
Vietnam | Dec 16 - Dec 24, 2022

K
Kemi D.
Tacoma, WA | Reviewed on Dec 26, 2022

Christmas in Vietnam! We had a WONDERFUL time as a family of 4 in Vietnam. Huyen put together an awesome 10 day itinerary that was very responsive to our interests and limitations traveling with 2 kids under 7. Each hotel was excellent, the activities were fun and interesting and the guides were very very very knowledgeable, flexible and kind. Thank you so much Huyen and the rest of the team!! read more

Christmas in Vietnam! We had a WONDERFUL time as a family of 4 in Vietnam. Huyen put together an awesome 10 day itinerary that was very responsive to our interests and limitations traveling with 2 kids under 7. Each hotel was excellent, the activities were fun and interesting and the guides were very very very knowledgeable, flexible and kind. Thank you so much Huyen and the rest of the team!!

Hotel Reviews
The Oriental Jade Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indochine Cruise (Lan Ha Bay)
Hai Phong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Allegro Hoian

AMAZING. Favorite hotel of the trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Phu Quoc Resort & Spa
Phu Quoc

Perfect beach front, clean, lovely hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Reviewed on Dec 28, 2022

Dear Kemi,
Thank you very much for believing & booking with Asia Aventura and taking the time to write valuable feedback. Your high appreciation is a very big motivation for our team to constantly improve our tour services and support more clients in the future. The New Year 2023 is coming near, we wish you and your family all the best in 2023, endurance, strength, health, and as much happiness and success in the years to come!
Best regards,
Huyen Nghiem (Ms)

Perfect Trip to Vietnam!
Vietnam | Nov 29 - Dec 14, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 15, 2022

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was... read more

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was seamless and comfortable throughout our stay. All hotel selections were perfect for our preferences. We are kimkim veterans and continue to explore options with this amazing company in our travels. We could not have selected a better partner to make our honeymoon amazing!

Hotel Reviews
Bhaya Classic
Quang Ninh

We enjoyed our cruise with this company. Great service! We especially appreciated the honeymoon surprises throughout our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phong Nha Farmstay
Phong Nha

We loved our stay here in the Farmstay. The room, views, and staff were amazing. Great amenities and easy access to sites in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jack Bartholomew

Last Minute Trip Planning
Vietnam | Nov 29 - Dec 12, 2022

P
Peter P.
Bellflower, CA | Reviewed on Dec 14, 2022

Dat was amazing and was always quick to assist in our planning and final execution of our last minute trip to Vietnam. After seeing enough videos and reading about the typical pitfalls encountered by tourists in Vietnam, we decided to go with kimkim and coordinate with Realistic Asia in planning a two week trip through the cities and rural areas of Vietnam.

Our trip began in Hanoi and ended in Ho Chi Minh City (Saigon), with Hoi An, Ha Long Bay and Phu Quoc as stops along the way. Our... read more

Dat was amazing and was always quick to assist in our planning and final execution of our last minute trip to Vietnam. After seeing enough videos and reading about the typical pitfalls encountered by tourists in Vietnam, we decided to go with kimkim and coordinate with Realistic Asia in planning a two week trip through the cities and rural areas of Vietnam.

Our trip began in Hanoi and ended in Ho Chi Minh City (Saigon), with Hoi An, Ha Long Bay and Phu Quoc as stops along the way. Our guides were knowledgeable, friendly, and gave us individual attention throughout our tours. One tour guide, Hue, should be mentioned as being particularly kind and going above and beyond what we expected. He was funny, quick with information and connected with us in a way that made us feel comfortable. He shared his personal experiences and gave us a guided tour that felt authentic and gave us insight into a country that has always fascinated us.

During one part of our trip, we discovered that the bicycles were not the type that my wife was comfortable with and Dat was able to change our itinerary at the last minute and adjusted that day to accommodate. While this change could have incurred additional fees to our trip, Dat and his company made the changes without any further charges. We were grateful and surprised by their generosity.

All the hotels we stayed in were beautiful and luxurious in their accommodations. The one hotel, La Siesta Group, deserves special mention for their friendly and professional staff. Ms. Ngoc in the La Siesta Hotel was particularly helpful in getting a last minute birthday cake ready for my wife and with her help, capped off a great day, better with her coordination of the birthday cake.

Dat checked in with us during the entire trip and made sure that we were taken care of and answered all my questions before and during the trip. We were sure we would enjoy our trip, but with his planning, it was just a great experience with all the drivers and the tour guides taking us everywhere and making sure our experience was seamless and memorable.

We're grateful for Realistic Asia and Dat for making this last minute trip a reality and will definitely consider another trip with them, if we make plan another trip into this beautiful country.

Thank you Dat and Realistic Asia!

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Reviewed on Dec 23, 2022

Dear Peter,
Thank you so much for such a great review! It is my pleasure to assist you on this trip. We are so happy to hear that you have had a great vacation in Vietnam. I hope to see you again on your next holiday in South-East Asia.
Wish you all the best and hope to welcome you again in the future!
Dat

All of our guides were excellent. Very info...
Vietnam | Dec 2 - Dec 9, 2022

Peggy
Peggy B.
Des Moines, IA | Reviewed on Dec 12, 2022

All of our guides were excellent. Very informative, personable and helpful. Their English was good.

Would definitely use again and would recommend to others

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Reviewed on Dec 12, 2022

Dear Peggy,

Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. I will pass your words to our guides. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.

Best regards,
Camellia

We had not done personalized private tours be...
Vietnam | Nov 17 - Dec 1, 2022

J
J C.
Mountain View, CA | Reviewed on Dec 05, 2022

We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately.

We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the... read more

We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately.

We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the Asia countries. They, in turn, hire local freelance tour guides. Odynovo itself didn’t offer tours that cover Vietnam and KL together, so it took kimkim to step in and manage multiple country tours. Kimkim only calls you up at the start and asks for your budget for hotels, travel preferences, and food allergies. After that they step aside and provides the online platform to share itineraries with fellow travelers and provide point of contact if any issues come up during the trip. So basically this review is of Tom (our local contact) and Odynovo who I give 5 stars. Tom worked with us to tweak the itinerary to our liking and even accommodated our request to limit tourist shops. He was very responsive throughout our trip. For kimkim, the user interface is nice and easy to navigate but I would dock off a star or two since there is no transparency in pricing the trip, which kimkim may be involved with.

A e-visa is needed to travel to Vietnam. Although they say it is easy to apply, in reality it takes a bit of wrangling to get the right credit card to be accepted.

In Hanoi, our first tour guide Mr Le Thien was available as soon as we arrived in Hanoi (in fact all the guides are there during the Vietnam part of the tour). During the first full day tour he was thorough in explaining the impact Ho Chi Minh had in Vietnam history and explaining the migration path of the Vietnamese people and surrounding villages to the south. I had some trouble understanding his English in some parts but could manage overall. The tour offered lunch at a local restaurant but the food was not traditional Vietnamese food aside from the spring rolls. The food quality was good but I would prefer more local varieties in the preset meal. Mr Le made up for this by going out of his way to show us local restaurants that served dishes like Cha Ca, Banh cuon, banh mi, etc. after the tour. The hotel accommodations was good since it was within walking distance of the old town and lake. The next day at Ha Long Bay was perhaps the best part of the trip. Note that between destinations, stops are made at various demonstrations and government price shops so you can buy souvenirs. Sometimes it is better to stop at these and not have to haggle with prices, while other times the stops seem a distraction.

In Hoi An/Danang, Mr. Bui Anh Tuan was our guide. He was very knowledgeable about the My Son Holy Land and Hoi An ancient town, both of which were highlights. He provided a lot of insight in Vietnamese life and culture and was humorous which was a plus. The second tour at Ba Na hills is more like a Disneyland like resort. The hotel location and tour lunches were pretty good, with a good selection of Vietnamese dishes to sample. This was the next best spot in Vietnam as there are less motor bikes zooming around and the area is close to the coast so we were able to try the fresh fish for dinner.

In Ho Chi Minch city, Mr. Victor was our tour guide. Compared to the other cities and guides, the intensity was ramped up a level. A sheet with over 20 or so bullet items is handed to you to watch for scams, stolen phones, rude locals, and a bunch of other things to watch for. This might be useful if you started the tour in Saigon, but we had already been seasoned in Vietnam customs up to that point, so it just raised anxiety unnecessarily. The guide was prepared with plenty of background material in several notebook binders and YouTube-like videos from his phone. The material could get overwhelming presented in this fashion, but you have to appreciate the level of energy the guide provided to present it. The hotel was a little older than other hotels we stayed at and located in a similar hectic part of the city. The hotel selection was perhaps the worst of the trip. The Mekong delta tour was not quite as impressive as it did not include any visit to floating markets. It seemed more geared toward providing monetary support to the locals than providing a memorable experience. The lunch was very good. The next day tours at the Cu Chi tunnels and city tour were better as they provided in depth content about the war. But the lunch option was very poor as the Vietnamese dishes had no flavor.

Finally, in KL, there was no tour guide to greet us at the airport. You can tell the discontinuity of the different country tours. The hotel accommodations were good.

Hotel Reviews
Bhaya Classic
Quang Ninh

Friendly staff. Food options good. Rooms were clean and had good character. Definitely best part of the trip including visit to caves, beach and kayaking activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lasenta
Hoi An

Within walking distance to the ancient town. Good breakfast options especially the Vietnamese coffee. Friendly staff gives good restaurant recommendations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alagon D'antique Hotel & Spa
Ho Chi Minh City

On the old side. Tiny, slow elevators. Tub with shower affixed to it was awkward. Bed is firm. Located in a busy area so not relaxing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Stripes Kuala Lumpur

Good breakfast options. Friendly staff. Location within walking distance to street markets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lapis Hotel

Good location. Clean. Not much of a view. Breakfast options ok. Elevator touch buttons hard to activate

Authenticity & Character
Location
Close to old town
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Hanoi City Tour with Old Quarter Rickshaw Ride
Hanoi

The morning visit to Ho Chi Minh mausoleum and residence was a highlight. You have to get in 2 lines before entering the mausoleum. Once inside, you get to see the embalmed body of Ho Chi Minh in a glass case. It’s a little cold inside so wear long sleeve shirt if possible. In another part of the park, you get to see where Ho Chi Minh resided. No outlandish buildings but modest and simple structures. We also visited a museum which introduced us to the mixed ethnicity of people occupying the area in the past. Outside the museum, you get to enter in replicas of structures (mostly bamboo?) that local villagers lived or gathered in. The visit to Hanoi Hilton prison was also interesting. You get up close to the difficult conditions the prisoners were in. The puppet show towards the end of the tour was ok since there was no translation available. Finally the rickshaw tour of the old town was neat. It gives you a front row view of how to navigate through people, motor bikes, and cars all at once. The locals will tell you the rickshaw drivers will try to rip off tourists, so you feel obliged to tip them (it’s a hard way to earn a living..)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Hanoi to Halong Bay
Vietnam

The stop to the government priced souvenir store was good. It gave you a chance to buy stuff without the haggling. The stop to the pearl store seemed unnecessary.

Quality of Experience
Guides, Drivers and Staff
Transport
Bhaya Classic Cruise -Day 2
Ha Long Bay

In the morning, you can join the Tai Chi exercises on the upper deck. The exercises are quite refreshing with the surrounding. Following that, we visited one of the large caves in the bay. This requires you to go up and down a number of stairs, but nothing strenuous. Most of the caves are well lit so you get to see a lot of the structure and colors.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bhaya Classic Cruise -Day 1
Ha Long Bay

After a long drive, you see references to the King Kong movie shot around the area, so right off you can expect a touristy area. After checking in and a short wait, we are escorted to the cruise where the staff greet you warmly. Once onboard, you check into the rooms which have a unique charm to them. You can hang out in the patio area of your room or wander around the different decks of the boat. The views of Ha Long Bay are spectacular as the boat travels through the various shaped rocks. During the afternoon, you get to spend a few hours kayaking and/or hanging out on a small beach in the bay. There’s some amount of garbage in the waters, but not too bad, The preset dinner on the third deck was good. At night the ship anchors in the peaceful calm waters. If the weather is good you can get nice sunsets or sunrises.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day My Son Holy Land and Hoi An Highlights Tour
Hoi An

The tour takes you to old ruins of Hindu temples in the morning. After a drive, you hop onboard an open seat electric cart that has several rows of seats. The ride itself is swift and has a theme park feel to it before you get to the remnants of ruins that survived the bombings (you get to walk by one of the bomb craters). There are several different sites but each show the same symbolism (Lingam and yoni mainly). In the main site, you can walk inside and around the ruins before joining a regularly scheduled cultural dance show. There is a museum on the way back from the returning cart ride that has some interesting displays worth checking out. Back to Hoi An, you get to walk around the ancient town. There you can see a 17th century Japanese bridge still intact. You can also see old Chinese merchant houses. The lunch there featured some good Vietnamese cuisine. At night the town lights up with red and other colored lanterns along the river and not to be missed. The street market becomes very vibrant as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive to Da Nang with the visit to Golden Bridge
Vietnam

Ok, maybe it is not surprising that there is a theme park in Vietnam. But this park has some historical context. The morning drive takes you through a few local towns until you reach the foothills. After winding up the hills you reach a large parking area leading to the park. There you pass through a large gate and line up to enter the park. The resort is at the top of the hills so you take the cable cars up. The first stop takes you to the golden bridge where giant stone hands seemingly hold up a pedestrian bridge. Then you pass through a French village, complete with wine cellars. The buildings were built during French occupation of Vietnam. We ate at a buffet restaurant which served a wide range of Asian food. The next cable car takes you to Buddhist temples and other resort buildings (you can see construction for further expansion). This is the highest point on the mountain so on a good day you can see Hoi An/ Da Nang and the ocean. On the return trip there is a drive though the city and a stop at one of Da Nang’s beaches.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly from Da Nang to Saigon
Ho Chi Minh City

After arriving to Saigon, Mr Victor took us several blocks to the van. Mr Victor then played a pre-recorded tape of how not to get in trouble in Saigon. The level of anxiety surely increased unnecessarily. After checking in the hotel, we were taken through a hot building with a bunch of merchants and street vendors. Not the greatest environment to shop around. In the evening we had free time to check out the local cuisine (and try not to get run over)

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mekong Delta Tour (My Tho)
Ho Chi Minh City

The drive out of Saigon didn’t show anything worth remembering. Mr Victor gave a pretty thorough background of Vietnam and the Mekong delta in his presentation. After arriving at the port, we boarded a motorized boat and shuffled through fairly strong currents of the river. We were then taken through a family owned coconut candy shop. Next we found another local willing to give us a ride on a horse drawn cart. This led us to a family restaurant that served us various local fruits and even performed some traditional music and dance. Finally, we were led to a stream where a lady and her daughter tried rowing us to the delta to our original motor boat (she and her daughter ditched that boat and took a motorized version back). We travelled further along the delta to a restaurant for seafood lunch. After lunch we took the same motor boat back to the original port and drove back to Saigon.

Quality of Experience
The different modes of transportation may be interesting for the first time but it kind of felt like an unnecessary way to help the locals out given the labor provided
Food
May have got sick from food
Guides, Drivers and Staff
Transport
Half Day Cu Chi Tunnels Tour
Ho Chi Minh City

The tour gives you a first hand look at the Vietnam (or American) war. You can actually fire some live ammunition for a fee. There is about an hour or two drive to the site where the Vietcong dug an elaborate maze of tunnels. The site consists of bomb craters, damaged tanks and armored vehicles, and various carved out areas of underground tunnels and rooms and traps. If you don’t mind the sweat and darkness, you can walk through short tunnel segments. After returning to Saigon, after lunch the tour takes you through a war museum. The effects of the war are in full display with unique photos.

Quality of Experience
Better food would make this 5 star
Food
No taste. We had to request the fish sauce?
Guides, Drivers and Staff
Transport
Half Day Ho Chi Minh City Tour with Dong Khoi Street
Ho Chi Minh City

We visit a palace where the south president gets overthrown by the communist north. We also get to see other historical buildings (mainly French influenced)

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Kuala Lumpur City Tour
Kuala Lumpur

Malaysia is a strong contrast to Vietnam. There’s more order on the streets despite the much larger population. We get to drive through the city to see various historical sites which can be seen for free. The main highlight is the Petronas tower which requires a fee to take the elevator to the viewing areas like the tower bridge and near the top floor. The view at the top is not part of the tour so we had change the original lunch plan, but the tour guide was accommodating. We chose to eat in the food court area in the towers where there is a wide selection to choose from.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Malacca Tour From Kuala Lumpur
Kuala Lumpur

It is fairly lengthy ride to Malacca, but definitely worth it. There is a pit stop midway to the ancient city. Once in Malacca we visited ruins of an old church, then proceeded to the old town. There we entered or passed by local shops and various historical buildings (mainly Chinese)

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Reviewed on Dec 30, 2022

Hi J C.

Thank you so much for leaving us such a detailed review and valuable suggestions. It is so happy to hear that you have enjoyed your trip overall although there are still some spaces for us to improve in the future.

According to your feedback , I will not use Alagon D'antique Hotel & Spa for my clients in the future and also redesign the Mekong delta river tour, thank you so much for your valuable feedback.

I am sorry that I forgot to mention the difference of the airport transfer... read more

Hi J C.

Thank you so much for leaving us such a detailed review and valuable suggestions. It is so happy to hear that you have enjoyed your trip overall although there are still some spaces for us to improve in the future.

According to your feedback , I will not use Alagon D'antique Hotel & Spa for my clients in the future and also redesign the Mekong delta river tour, thank you so much for your valuable feedback.

I am sorry that I forgot to mention the difference of the airport transfer service in Malaysia. It is only driver and vehicle arranged for that day in Malaysia. I will remember to tell the discontinuity of the different country tours to my future clients.

I appreciate all your detailed comments again and hope in the futre I can help you customize more trips to other countries. By the way, we can operate tours to all countries in the Southeast Asia region now.

Best regards,
Tom

A C review of Vietnam and KL trip for Jerry and Billy
Vietnam | Nov 17 - Dec 1, 2022

A
A C.
Mountain View, CA | Reviewed on Dec 03, 2022

The guides and drivers were helpful and accommodating.

In Hanoi, Mr. Le “Leo” was kind enough to take us to some restaurants to taste some food we wanted to try.

In Hoi An and Da Nang, Mr. Tuan allowed us to stop by a tailor to get some custom clothes.

In Saigon, Victor helped us negotiate the chaotic Saigon traffic. One suggestion is that he should provide links to the videos he showed rather than showing them during the drives. It can be difficult to watch videos while in a... read more

The guides and drivers were helpful and accommodating.

In Hanoi, Mr. Le “Leo” was kind enough to take us to some restaurants to taste some food we wanted to try.

In Hoi An and Da Nang, Mr. Tuan allowed us to stop by a tailor to get some custom clothes.

In Saigon, Victor helped us negotiate the chaotic Saigon traffic. One suggestion is that he should provide links to the videos he showed rather than showing them during the drives. It can be difficult to watch videos while in a car.

In KL, Suzi and Mr. Wong were particularly accommodating. We were able to go to the observation deck of the Petronas twin towers, despite that not being on the schedule. Mr. Wong’s driving through a flash flood thunderstorm on the way back from Melacca was quite impressive.

Activity Reviews
Bhaya Classic Cruise -Day 1
Ha Long Bay

The sights are gorgeous

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Kuala Lumpur City Tour
Kuala Lumpur

We were able to change plans and go to the Petronas twin towers observation deck

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Reviewed on Dec 25, 2022

Hi A C.

Thank you so much for leaving us such a detailed review and valuable suggestions. We are so happy to hear that you have enjoyed your trip. Thank you again for your choosing us for this trip to Vietnam and Malaysia!I will forward your suggestion about video links to Victor. I hope to see you on the next holiday to South-East Asia again.

Best regards,
Tom

Responsive Planner, Subpar activities, Poor Time Planning
Vietnam | Nov 14 - Nov 22, 2022

D
Derrick M.
Romeoville, IL | Reviewed on Dec 02, 2022

Huyen was very responsive and was very adept at answering our questions regarding our trip, but I felt the trip activities were very repetitive, subpar, and had poor time management in which we had hours between activities or didn't have enough time.

Day 1- Hanoi
The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due... read more

Huyen was very responsive and was very adept at answering our questions regarding our trip, but I felt the trip activities were very repetitive, subpar, and had poor time management in which we had hours between activities or didn't have enough time.

Day 1- Hanoi
The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due to the time. The market is busy during the early morning, but we got there around 10am. The cooking class itself was the main disappointment. We made 3 separate dishes. The first dish was making steamed rice crepes and then hand wrapping them with premade filling. Making one or 2 is fine, but I didn't see the value in us making 30+ when we didn't want to eat that many. The second dish was basically wrapping tacos also with premade fillings with fried egg and rice paper. It was very very oiley. Also made a lot of them for no reason. Then we had an intermission where we made vegetable garnishes. It was fun, but very time consuming and also something we can do anywhere. The third dish we didn't even cook, we just watched her make a noodle soup and then ate it. Due to the time needed for the cooking class, we had very limited time for the rest of the day which we were supposed to have the photographer. The temple of literature was fun, but we didn't get any time to walk the old quarter and were very rushed while visiting the sword lake which was very picturesque before we had to go to the water puppet show.

Day 2-3 Ha Long Bay
Ha Long Bay was beautiful. I had initially questioned whether it was worth it to drive 3.5 hours there and then 3.5 hours back for an overnight stay, but the beautiful sights changed my mind. We took the ship Victory Star. The ship was clean although a bit rusty on the outside. Food was very mediocre. English speaking guide was ok. It was a bit difficult to understand him. The squid fishing and karaoke that was on the itinerary did not happen. The Me Cung Cave and climbing up for panoramic views were incredible. On the second day we were picked up from the boat and headed to the airport. We had over an hour before we needed to check in at the airport and we had to ask and get approval to have them take us to a restaurant before then heading to the airport. We were not checked in advance so we sat very far back in the airplane

Day 4-5 - Hoian
Hoian had the best hotel. The hotel staff was wonderful, the food very good and the itinerary was largely very good. The bike ride through the old quarters in Hoian, the Japanese covered bridge, Ancient house, Chinese temple and old house was very scenic and I really enjoyed the architecture. We then took a very long motor boat "cruise" along the river which didn't contribute much value in my opinion. The coconut village was fun though. We cast a net although no fish was ever caught. My sister was able to do the swirling coconut ride where the fisherman would basically rock the boat, but we didn't get that option (don't know why). Then we took a very long bike ride to the herb garden for lunch. We put on farmers clothes and took pictures and that was interesting, but the food was not great. I would have picked a different place for lunch if taking pictures was the draw. Day 5 - we had our own free time.

Day 6-8 Ho Chi Minh/Saigon
The flight that was scheduled for us was in the afternoon so by the time we landed it was past 2pm and half the day was gone. Again, we were not checked in in advance so we sat at the end of the end of the plane.
We were supposed to go check in the hotel first, but due to the time constraints we immediately had to go from the airport to driving around the city despite not feeling very well. We were also short of VND and wanted to exchange money at the airport, but wasn't given the time. We could feel how the guide felt immensely rushed from the speed of his walking and we were left with 2 hours to travel to 6 different places, before everything closed and the driver was off. Unfortunately, due to the illness of one of the travelers, after the first stop, we wanted to drop off the one traveler at the hotel (5 minutes away) before resuming the tour. Unfortunately, the driver left after dropping us off at the hotel before his time was up.

Day 7 we were scheduled to go to the Mekong delta/Ben Tre and then the Cu Chi Tunnels. The problem is that it would have had 5.5 hours of travel. We chose to only do the Ben Tre and then do Cu Chi the next day. Ben Tre was ok. It was a 2 hour trip to get there. While we were there, we took another really long motor boat ride that again didn't really provide much value. We had a very short display of how they made coconut candy, watched someone make straw mats, and then took a motor cart to lunch. Lunch was at Green Coconut. Presentation was nice, but food again was very mediocre. I would definitely have chosen to eat someplace else. Then another boat ride before going to the hotel.

Day 8 - we chose to explore HCM that we had planned for the prior day instead of doing the Cu Chi tunnels. It was a lot of fun and I wish we had spent more time exploring HCM instead of spending 4 hours of driving the day prior.

Huyen was very responsive and very nice, but I wish we were given more options and we could have picked what sounded interesting versus just being given a plan and then objecting to parts of it. We unfortunately didn't know what else there was to pick from.

In regards to exchanging money, I did not know that the crispness of the bills were of importance and it would have been immensely useful to know that.

Overall KimKim was flexible, but we found the planning to be not great. One of the things that could have helped would be an itinerary broken down with times and flight numbers. That way we would be able to tell the guide what we want to spend more time on or whether we want to spend 6 hours of the day in a car. In many days I felt rushed and also my time wasted due to the inefficiencies of the trip. I would have much more enjoyed having more time taking pictures and having more time to explore the city vs spending so much time seeing pheasant activities. I really don't see a value in seeing multiple farmers markets in the afternoon when no one is there and it's not even open. I don't see a value in taking so many boat rides. I also see no value in watching someone cook. It would have also been nice if there were restaurant recommendations for our down time.

Hotel Reviews
The Oriental Jade Hotel
Hanoi

Nice hotel, but the views are a bit lacking. Food is pretty good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Allegro Hoian

The best breakfast buffet of my whole stay in Vietnam. Very clean and the staff was nice. Close to the night market and walking distance to almost everything I wanted to do.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City

Amazing location. Hotel felt a little dated. Food was mediocre.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victory Star Cruise
Hanoi

The boat was clean if a bit rusty. Food was very mediocre and I had trouble finishing it. The tour was fun if a bit rushed. Tour guide was a bit hard to understand. Not all activities on the itinerary set by the boat was done.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Cooking Class & City Tour
Hanoi

The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due to the time. The market is busy during the early morning, but we got there around 10am. The cooking class itself was the main disappointment. We made 3 separate dishes. The first dish was making steamed rice crepes and then hand wrapping them with premade filling. Making one or 2 is fine, but I didn't see the value in us making 30+ when we didn't want to eat that many. The second dish was basically wrapping tacos also with premade fillings with fried egg and rice paper. It was very very oiley. Also made a lot of them for no reason. Then we had an intermission where we made vegetable garnishes. It was fun, but very time consuming and also something we can do anywhere. The third dish we didn't even cook, we just watched her make a noodle soup and then ate it. Due to the time needed for the cooking class, we had very limited time for the rest of the day which we were supposed to have the photographer. The temple of literature was fun, but we didn't get any time to walk the old quarter and were very rushed while visiting the sword lake which was very picturesque before we had to go to the water puppet show.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An - Tra Que Village & Hoi An Ancient Town Tour
Hoi An

The bike ride through the old quarters in Hoian, the Japanese covered bridge, Ancient house, Chinese temple and old house was very scenic and I really enjoyed the architecture. We then took a very long motor boat "cruise" along the river which didn't contribute much value in my opinion. The coconut village was fun though. We cast a net although no fish was ever caught. My sister was able to do the swirling coconut ride where the fisherman would basically rock the boat, but we didn't get that option (don't know why). Then we took a very long bike ride to the herb garden for lunch. We put on farmers clothes and took pictures and that was interesting, but the food was not great. I would have picked a different place for lunch if taking pictures was the draw.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh - Ben Tre - Ho Chi Minh (2,5 hours transfer)
Ho Chi Minh City

It was not worth the 5 hour round trip drive. We drove all the way there, watched them make some coconut candy, straw mats, took a motor car ride, and then had a mediocre lunch. Redundant boat rides

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long Bay Overnight Cruise
Ha Long Bay

Food not great, but the scenes were very nice. Tour of the cave was fun as well as the hike up the mountain for views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Reviewed on Dec 13, 2022

Dear Derrick M.,
Firstly, thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future. I am very sorry that you weren't totally interested in our Vietnam Tour and didn't have good travel experience with our services.
With regards to your comments of our time management and services, I would like to make it more clear as follows:
+ Day 1: When I worked with David, we agreed that there would be a... read more

Dear Derrick M.,
Firstly, thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future. I am very sorry that you weren't totally interested in our Vietnam Tour and didn't have good travel experience with our services.
With regards to your comments of our time management and services, I would like to make it more clear as follows:
+ Day 1: When I worked with David, we agreed that there would be a professional guide to follow the program of this day to take photos for you. Our guide would pick you up at hotel at 8 a.m and transfer to the cooking class. If the program went like this, you would arrive at the cooking class around 8.30 - 8.45 a.m and have a chance to see the bustling of the local market in the morning. However, as informed by our guide, you spent around 1.5 hours to take nice photos at the gym of hotel. It was the main reason that you arrived at the cooking class around 10 a.m and too late to see the bustling of local market.
+ Day 8: Hoian - Saigon : As discussed with David, your group would like to have much free time to experience adventure activities on An Bang beach, Hoian so I already booked the afternoon flight for you. I didn't really think that you were not happy with it.
+ For our local food, we tried our best to give our foreign clients to have a chance to taste and experience our traditional dishes in all regions as much as possible. Unfortunately, you weren't satisfied with them. The budget for local food couldn't compare to the expensive menu you already booked at Ly Club Restaurant. I hope to have your kind sympathy and understanding in this matter.
+ For the Mekong tour: It is worth spending 5 hours transferring & visiting for those who wants to get immersed in the real daily life of local people in the Mekong Delta. A motor boat is a part of the Mekong Delta where the water transfer is main. We always got the positive feed backs for this tour. It was such a pity that you didn't like this experience.
Overall, we would like to send a sincere thank you to your groups and hope to have another chance to welcome you to Vietnam again. I am sure that we won't stop enhancing our services to offer you a perfect trip that could be a good fit for your travel requirement in the near future.

Best regards,
Huyen Nghiem (Ms)

Amazing experience for our Vietnam trip
Vietnam | Nov 6 - Nov 19, 2022

J
Jeremie L.
Luxembourg | Reviewed on Nov 21, 2022

Great experience overall, from A to Z (with both KimKim and our local specialist from Realistic Asia).

Before the trip:

I have to say, I was not comfortable at first because I had never heard of KimKim before and reviews on Realistic Asia were good but not numerous.
For everyone reading my review and having the same lack of comfort : get over it and book with these guys without any hesitation.

Hien was my contact since the very beginning. Great and pro-active communication, she was... read more

Great experience overall, from A to Z (with both KimKim and our local specialist from Realistic Asia).

Before the trip:

I have to say, I was not comfortable at first because I had never heard of KimKim before and reviews on Realistic Asia were good but not numerous.
For everyone reading my review and having the same lack of comfort : get over it and book with these guys without any hesitation.

Hien was my contact since the very beginning. Great and pro-active communication, she was attentive to our needs and our expectations. It took time (mainly/only because of me), but she made us a tailor-made itinerary, ticking all the boxes with transparency (i.e. what was feasible or not in the given time frame, what would be a waste of time, providing alternative solutions when necessary, ... but all that always conscious of the budget and of our constraints).
We only paid when everything was confirmed and in line with what we wanted, and then again we experienced a smooth and good process through KimKim (everything was clear and user-friendly, secured paiement, no hidden fees nor other surprises, ...).
Once validated and paid, you get all the information you need about your trip on the platform, everything centralised and easy to read/access.

We were ready for an amazing 2 week trip around Vietnam.

During the trip :

Hien and her team were fantastic throughout our journey. Very friendly and always with a bright smile, every one of them made our trip special. Very knowledgeable, they shared their passion and the love about their country/region, happy to give everything they can to increase the quality of our experience.

There are countless of aspects that I could highlight, but one of them stands out : the perfect logistics.
No waste of time, no uncertainty, everything was perfectly clear and coordinated so we can make the most of our vacation. Every step was communicating on time with the relevant level of details. Airport transfers, cars, planes, trains, but also activities, visitis, bookings, ... not a thing went wrong - Bravo Hien!

After the trip :

Hien's professionalism and follow-ups carried on until the very end (sending message to make sure we went home safely, asking unofficial feedback to keep improving services, ...).
I would highly recommend Hien and Realistic Asia if you plan a trip to Vietnam, and we will definitely reach out to her to organise our upcoming trip to Laos and Cambodia in the coming months/years.

On a side note, you may find KimKim and all these services quite pricey (and they are in fairness), but you pay for high quality services and for your peace of mind above all. Totally worth the price!

Hotel Reviews
Stellar of the Seas
quảng ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mekong Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hanoi Vespa Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Reviewed on Nov 21, 2022

Dear Jeremie,
Thanks so much for your review! I am very thrilled to hear your kind words about the holiday. It was a great pleasure for me and our team to organize this trip, and we are very happy to know that you enjoyed it.
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable holidays for our future clients.
Thanks again for the review and for being such a great customer.
Hien

A first trip to VietNam, made amazing by KimKim
Vietnam | Nov 6 - Nov 11, 2022

joyce
joyce h.
Norwood, OH | Reviewed on Nov 18, 2022

We enjoyed our hotels and guides very much. Every guide and driver was timely, which can be a real worry when you are traveling in a country where you don't speak the language. The hotels were nicer than we anticipated, particularly the Myst in Ho Chi Minh. The cruise in HaLong was alot of fun and worth the time it took (we only had 4 days in VietNam). The only part of our trip I wouldn't recommend was the Mekong delta trip. We felt it was took too long to reach the starting destination and lasted too long.
Otherwise, would use KimKim again to plan future trips.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Reviewed on Nov 19, 2022

Dear Joyce,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. Thank s again for your choosing us for this trip to Vietnam! I hope to see you on the next holiday to South-East Asia.

Best regards,
Long

Awesome Trip
Vietnam | Oct 20 - Nov 2, 2022

Polly
Polly N.
Australia | Reviewed on Nov 11, 2022

The trip was great. It was easy to plan and Ashley was very prompt in making the changes we asked for. We had a few hiccups along the way which Ashley sorted out.

Highly recommend using KimKim. read more

The trip was great. It was easy to plan and Ashley was very prompt in making the changes we asked for. We had a few hiccups along the way which Ashley sorted out.

Highly recommend using KimKim.

Hotel Reviews
Apricot Hotel
Hanoi

Beautiful hotel. We had a suite with a large balcony overlooking the lake. Best hotel of our two week trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

Really top notch!

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Vespa Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

Really great tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Tran
Ashley
Ashley Tran
Local specialist in Hanoi | Reviewed on Nov 13, 2022

Hi Polly,
Thank you so much for the feedback and your kind words! It was a great pleasure for us to accompany you and Jake on the trip.
Thank you again for choosing our services. Wishing you all the best and hope to see you on the next vacation to Southeast Asia in the future!
Kind regards,
Ashley

Wonderful trip!
Vietnam | Oct 15 - Oct 23, 2022

Becca
Becca S.
San Jose, CA | Reviewed on Nov 06, 2022

Fantastic trip!! We originally planned this trip to take place in March 2020 . Obviously that did not happen and we ended up rescheduling multiple times as we waited for travel to be safe again. Huyen Nghiem and the entire team stayed in contact with us (over the course of 2.5 years!) to make sure we had the best possible support both during planning and the trip itself. We were finally able to take the trip in October 2022 and it was 100% worth the wait. Vietnam is a stunning country filled with wonderful people, delicious food, and beautiful landscapes.

Local specialist: Thuy Nguyen

Amazing trip in Vietnam
Vietnam | Oct 19 - Oct 31, 2022

C
Chaido S.
Greece | Reviewed on Nov 01, 2022

We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect! read more

We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect!

Hotel Reviews
Hoang Ngan hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kim An Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi and walking street food tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi goodmorning tour - Free at your leisure in Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Reviewed on Nov 07, 2022

Dear Chaido,

Many thanks for your booking with us and our team very happy to hear that you had a wonderfull trip. We hope you can comeback Vietnam soon and we can organise another trip for you.

Best regards,
Camellia

10 Day Vietnam Tour with Realistic Asia (booked thru KimKim)
Vietnam | Oct 21 - Oct 30, 2022

Amy
Amy L.
Quincy, MA | Reviewed on Oct 31, 2022

We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us.... read more

We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us. Everything worked out very smoothly, no hiccups!

Our local guides and drivers, Quyen in Hanoi and Tony in Hoi An, were excellent! They were so dependable, knowledgeable, and fun to spend time with. We would never have learned so much about the country had we not traveled around with the local guides.

Some highlights were the Ba Vi Eco Tour, our 2-day Ha Long Bay cruise, bike riding in Hoi An, and the Vespa city tour with Navi from Female Vespa City Tours in Ho Chi Minh City. We also enjoyed all of the street food and bia (beer) we sampled! A truly memorable trip.

I wasn't sure how booking thru KimKim would go. We are so happy with our experience with KimKim, Realistic Asia and the support from Long, and all the guides and people of Vietnam we met along the way.

Hotel Reviews
La Sinfonía del Rey Hotel & Spa

Great location near Hoàn Kiếm Lake. Easy to walk to many coffee shops and street food vendors. The rooftop bar at the hotel is also a great spot for a drink with a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Era Cruises
Hai Ba Trung Dist., Hanoi

The cabins were very grand - we had a terrace double suite. The staff on board were incredibly kind and accommodating (despite some very difficult guests on board). The food was delicious, and views couldn't be beat!

Authenticity & Character
Location
Staff
We loved Lee (the cruise director) and some of the other more junior staff. They were eager to learn about what brought us to Vietnam and tell us a little bit about themselves and the area.
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa

The hotel was very nice, I just wish it was slightly closer to downtown. There were not many other guests staying when we were, so it seemed like we had the place to ourselves!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel

Very good location downtown. Room was quite small, but that is ok since we didn't spend much time at the hotel. The rooftop bar was lovely!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Vespa Tour of Ho Chi Minh City
Ho Chi Minh City

Navi our guide was excellent! So fun to end the trip with a motorbike tour since we had been surrounded by them for days! We enjoyed getting to see a residential neighborhood and got to walk around a typical apartment building. Also enjoyed our coffee stop and lunch. Navi shared so much information with us about the city and Vietnam and it was great to talk with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

This tour was a great way to get into the countryside and see how Vietnamese in more rural areas live. I will never think about soy milk and tofu production or conical hat making without thinking of the women we met in the village. Some of the stops could have been eliminated or shortened, but all in all it was a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Ha Long Bay, Cruise Ha Long Bay
Ha Long Bay

Once in a lifetime experience! I had read some negative reviews about other cruise lines so didn't know what to expect but Era was wonderful! Truely amazing views - don't miss the kayaking or cave tour. The staff on board couldn't have been more gracious and friendly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Reviewed on Nov 02, 2022

Dear Amy,
Thank you so much for such a detailed review. We are so happy to know that you enjoyed your trip to our beautiful country. Thank you so much for choosing us for this trip to Vietnam!
Once again, thank you for your feedback. Our team really appreciates it.
Wish you all the best and hope to welcome you again in the future!
Long

The time we had in Vietnam was unforgettable ...
Vietnam | Oct 7 - Oct 19, 2022

Z
Zhenya S.
Bulgaria | Reviewed on Oct 24, 2022

The time we had in Vietnam was unforgettable and full of fun and well feeling. We spent 2 weeks around the whole country without any troubles and darkening the mood. The reason is the the help and organisation by KIMKIM travel agency and especially by the personal attitude of Ms. Trang. The preliminary preparation went smoothly and all the sights we targeted were well organised and booked. The hotels proposed by Ms. Trang were at the perfect location and amenities. The food places with local... read more

The time we had in Vietnam was unforgettable and full of fun and well feeling. We spent 2 weeks around the whole country without any troubles and darkening the mood. The reason is the the help and organisation by KIMKIM travel agency and especially by the personal attitude of Ms. Trang. The preliminary preparation went smoothly and all the sights we targeted were well organised and booked. The hotels proposed by Ms. Trang were at the perfect location and amenities. The food places with local cuisine were clean, comfortable and delicious. The whole logistics – private guides, drivers and vehicles were also excellent. Ms. Trang was following the trip very carefully and any time we had a need she responded immediately and in the best way. During the flood in Hue we received from early morning, advices and proposals how to continue the trip and our stay in the town. We are very thankful for effective rescheduling the program and rendered compensation for the lost time in Hue. Ms. Trang is a proof that professionalism and personal approach to customers is vital for current and future success. We will recommend her services to our friends who want to visit Vietnam and neighboring countries.
sincerely,

Georgi Belovski and Mariana Strahinova

Hotel Reviews
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belle Maison Parosand Da Nang Hotel
Son Tra, Da Nang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Premium Hang Be Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victory Star Cruise
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi | Reviewed on Oct 25, 2022

Dear Mr Georgi Belovski and Mrs Mariana Strahinova,

Thank you much for your praise and feedback and I’m so glad to be your local journey planner to have this chance to host your trip. We hope that we will be in your contact list for the next trips to Asia and see you soon in Vietnam. Wish you all the best in life.

Best regards
Trang

Huyen did an amazing job planning our trip. I...
Vietnam | Sep 27 - Oct 12, 2022

Jillian
Jillian M.
Madison, MS | Reviewed on Oct 21, 2022

Huyen did an amazing job planning our trip. It was incredibly affordable considering everything we were able to do. She connected us with highly qualified drivers and guides, it made our trip so easy and seamless. We were busy almost everyday from 7am to 9pm, seeing sights, trekking, trying food and learning about culture and history. We were able to travel to multiple cities and rural areas that were absolutely incredible. We definitely recommend! Also, we went for our honeymoon and every... read more

Huyen did an amazing job planning our trip. It was incredibly affordable considering everything we were able to do. She connected us with highly qualified drivers and guides, it made our trip so easy and seamless. We were busy almost everyday from 7am to 9pm, seeing sights, trekking, trying food and learning about culture and history. We were able to travel to multiple cities and rural areas that were absolutely incredible. We definitely recommend! Also, we went for our honeymoon and every hotel decorated our room with flower pedals and towel swans, it was so sweet! The Vietnamese culture was so warm and welcoming, can't say enough about how wonderful our trip was! Thank you Huyen!

Hotel Reviews
Le Pavillon Hoi An Paradise Hotel & Spa
Hoi An

Very nice! Loved the pool and very luxurious in comparison to other hotels we stayed in while in Vietnam.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapa Relax Hotel & Spa
Lao Cai

The staff was so kind and considerate! The common areas are very nice and our room was decorated beautifully, but there was lots of mold in it. It's a very humid climate and I know a lot of rooms were closed during COVID, so I don't think it was purposely neglectful, but I do recommend looking through the room with staff before staying.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mold in our room
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phu Quoc Eco Beach
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynasty
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOMESTAY MR BINH

Amazing home with warm, welcoming hosts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOMESTAY Mr Don

Beautiful home with warm and welcoming hosts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Can Tho Ecolodge
Can Tho

So beautiful and very luxurious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Reviewed on Oct 24, 2022

Dear Jillian,
Thank you very much for your valuable feedback. I really appreciate the details you shared with me about areas where we can improve better in the future.
I am excited to continue serving you in your next trip to Vietnam and please do not hesitate to contact us for any further assistance.
Best regards,
Huyen

Great team.....thank you
Vietnam | Sep 24 - Sep 30, 2022

Anand
Anand U.
India | Reviewed on Oct 08, 2022

Thank you Ashley, Bobby and Tony for your help during our vietnam trip. Ashley was quick in making alternate plans when our Danang / Hoi An plan was foiled due to bad weather. Our son got sick and both Tony and Ashley showed they really care by helping us out both in tending to him as well as in making alternate plans and food arrangements. Not our ideal vacation but this team ensured it was not a bad one despite adversities. Thank you Bobby for the warm greeting at Hanoi and being so... read more

Thank you Ashley, Bobby and Tony for your help during our vietnam trip. Ashley was quick in making alternate plans when our Danang / Hoi An plan was foiled due to bad weather. Our son got sick and both Tony and Ashley showed they really care by helping us out both in tending to him as well as in making alternate plans and food arrangements. Not our ideal vacation but this team ensured it was not a bad one despite adversities. Thank you Bobby for the warm greeting at Hanoi and being so friendly with our kids.

What would have helped is transparency on the pricing. Since our plans changed so much and we did not cover Hoi An, Ba Na Hills etc, there would have been cost savings which uou could have passed on. I do agree there were changes made to the plan and there is a cost to that but transparency always helps. We understand the value you offer and are ready to pay for it but breakdown would help. Hope you can take this feedback.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Reviewed on Oct 15, 2022

Dear Anand,
Thank you so much for leaving us a detailed review that helps us continue providing a great experience for future travelers.
I really regret that unfortunately your trip to Danang and Hoi An was unpredictably affected by the storm so we had to change the itinerary at the last minute. As I explained when we met, we made our best efforts to change to alternatives such as rebooking the flights and hotels for what we spent all funds we received after the cancellation of services in Da... read more

Dear Anand,
Thank you so much for leaving us a detailed review that helps us continue providing a great experience for future travelers.
I really regret that unfortunately your trip to Danang and Hoi An was unpredictably affected by the storm so we had to change the itinerary at the last minute. As I explained when we met, we made our best efforts to change to alternatives such as rebooking the flights and hotels for what we spent all funds we received after the cancellation of services in Da Nang and Hoi An. In fact, we spent more than what we received after cancellation. Our company also covered the extra hours for the guide to have him with you when you needed further assistance. I understood your family’s feelings as all of you were excited to visit Danang and Hoi An but needed to cancel due to the natural disaster. It was completely out of our control, and I hope you can sympathize with us.
To show our thanks for your cooperation, we would like to offer a 5% discount for your future trip to Vietnam or Indochina with us.
Thank you again for your feedback. Our team appreciates it a lot.
We wish you all the best and hope to welcome you again in the future!
Long

Well thought out travel itinerary with lots o...
Vietnam | Sep 16 - Sep 29, 2022

P
Piers J.
United Kingdom | Reviewed on Oct 06, 2022

Well thought out travel itinerary with lots of variety, a few minor mistakes in the detail, however the organisation, the tour guides and the activities were all outstanding!
Loves Hanoi, Pu Long, Ha Long Bay and Hoi An. Ho Chi Minh City was a very different experience and a great place to be as well.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Reviewed on Oct 21, 2022

Dear Piers,
Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.

Best regards,
Camellia

Amazing trip overall, would recommend
Vietnam | Sep 12 - Sep 19, 2022

Annabelle
Annabelle L.
Australia | Reviewed on Sep 27, 2022

Overall our trip was amazing. Huyen provided a fantastic itinerary, & our guide Trung went above & beyond. They all went out of their way to ensure our trip lived up to expectations, and it certainly did. We were particularly fond of Ha Long bay & our overnight boat experience, we also loved the activities set up for us in Hanoi.
Our only negative is we would have preferred to have stayed in some more accessible locations when staying outside of the major cities (with walking access to... read more

Overall our trip was amazing. Huyen provided a fantastic itinerary, & our guide Trung went above & beyond. They all went out of their way to ensure our trip lived up to expectations, and it certainly did. We were particularly fond of Ha Long bay & our overnight boat experience, we also loved the activities set up for us in Hanoi.
Our only negative is we would have preferred to have stayed in some more accessible locations when staying outside of the major cities (with walking access to shops, restaurants etc., rather than just the resort). However, this may have been our error as we were unsure of exactly what we were looking for when booking.
All in all, we absolutely loved this experience & would not hesitate to book again with Huyen.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Reviewed on Oct 03, 2022

Dear Annabelle,
Thank you very much for believing us and booking your Vietnam tour with Kimkim. I am very happy that you were happy with the services. I will share your honest feedback with our colleagues to show how they did their work well.
Thank you for taking your valuable time to write a review of our tour services.
We look forward to welcoming you back to Vietnam soon and please do not hesitate to contact us for any further assistance.
Best regards,
Huyen

Amazing trip to Vietnam!
Vietnam | Sep 8 - Sep 16, 2022

Christine
Christine B.
Alhambra, AZ | Reviewed on Sep 26, 2022

We had an amazing trip to Vietnam! Long was an incredible help with planning our trip - he listened to our feedback, made adjustments quickly, and checked in on us regularly during the trip to make sure everything went smoothly and we were enjoying ourselves. Most notably, when we had an issue with one of our visas, he stepped in to help us expedite the process and quite literally saved the whole vacation!

Some of the highlights included a vespa tour in Hanoi, a food tasting tour in Hoi... read more

We had an amazing trip to Vietnam! Long was an incredible help with planning our trip - he listened to our feedback, made adjustments quickly, and checked in on us regularly during the trip to make sure everything went smoothly and we were enjoying ourselves. Most notably, when we had an issue with one of our visas, he stepped in to help us expedite the process and quite literally saved the whole vacation!

Some of the highlights included a vespa tour in Hanoi, a food tasting tour in Hoi An, and the cruise in Halong Bay. Most of our guides were fantastic - going above and beyond to give us an experience we wouldn't forget.

Overall, we highly recommend KimKim, Long, and Vietnam for your next trip! Make sure to leave time to spend in Hoi An, as this was one of our favorite places.

Hotel Reviews
Phu Thinh Boutique Hotel & Spa

This was a lovely hotel in a really nice location. The room was spacious and had a really nice bathroom. It was clean and the breakfast was delicious.

Authenticity & Character
Location
Staff
Very helpful. Helped make my friend's birthday special. Also helped arrange a massage at a local spa.
Cleanliness & Comfort
Le Journey Halong Cruise

The bay cruises are very touristy, but it was still unbelievably beautiful to be in this location. The room was sufficient and we had a small balcony that was nice. LOTS of food at meals and all very tasty. The only complaint is that most of the staff didn't speak English, so it made asking for an extra towel/asking for a drink difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Boutique Hotel
Hanoi

This hotel was totally adequate for the two nights we spent here. The room was small, but clean. The breakfast was nice and the staff very friendly. Totally fine for a quick stop!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Prague Hotel

This hotel was nice, but in a noisy part of town. The glass between the bathroom and the bedroom was not frosted, so there was no privacy when using the toilet or shower - a little awkward with it being my friend and I sharing the room and not a married couple. The location was close to a lot of nightlife, though, and the breakfast was the best we had experienced. The pool was nothing to write home about.

Authenticity & Character
Location
Noisy - some people want to be so central to the bars, but we were not really those kind of people.
Staff
Many staff didn't speak English at all. It seemed like there was one or two people on staff that spoke any - even at the front desk.
Cleanliness & Comfort
The room was clean, but the door to the bathroom needs to be frosted glass for privacy!
Activity Reviews
Hanoi Vespa Tour
Hanoi

This was one of our favorite things we did on our trip. It was a perfect way to see the city and a little thrilling with all the traffic. Our guide was amazing, and we had some incredible food. Overall 10/10!

Quality of Experience
Food
The Bun Cha was amazing.
Guides, Drivers and Staff
Transport
Transfer to Ha Long Bay, Cruise Ha Long Bay
Ha Long Bay

This place was naturally just an incredibly beautiful place. The activities were definitely very touristy, but it was not something we would ever want to remove from the trip. We enjoyed the views the most, but kayaking and the cave were also fun. The beach was not much to write home about, but it was still