Kimkim Trip Reviews for Vietnam

4.9
Based on 566 ratings
Read 566 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Ms. Trang is the epitome of customer service
Vietnam | Nov 17 - Nov 23, 2025

M
Men-Jean L.
Newark, NJ | Reviewed on Dec 08, 2025
Ms. Trang was super amazing and understanding of the time differences and intricacies of international travel--17h time difference from Hawaii. She booked our itinerary from landing in Hanoi to departure from Hanoi, and accommodated all of our travel needs, including issues that I wasn't even aware of. She didn't make assumptions and instead asked us what we were interested in doing, while guiding me and making suggestions based on information I had shared with her of our travel preferences... Read more

Ms. Trang was super amazing and understanding of the time differences and intricacies of international travel--17h time difference from Hawaii. She booked our itinerary from landing in Hanoi to departure from Hanoi, and accommodated all of our travel needs, including issues that I wasn't even aware of. She didn't make assumptions and instead asked us what we were interested in doing, while guiding me and making suggestions based on information I had shared with her of our travel preferences and accounted for travel time in order to maximize our first trip to Viet Nam. She booked us on 2 private tours in Hanoi, including a Russian jeep tour and local attraction tour. She even paid extra to expedite my husband's Viet Nam visa when she realized it had been delayed and was able to get it for him the night before we left for our flight. She also found me a seamstress who sewed my 2 custom-made suits, advocated for my husband and me to get an upgraded hotel room with windows, and reserved upgraded seats on our flight from Hanoi back to Tokyo. She also recommended Stellar of the Seas cruise in Halong Bay and booked a 4-day, 3-night cruise for us which was a perfect duration for us. It was unexpectedly easy and efficient to communicate through the KimKim app and Ms. Trang was very patient with me. She is the epitome of customer service and I will definitely use KimKim travel agency for my future international travel.
Ms. Trang had book Duc and a driver to pick us up at Hanoi airport while Duc gave us an introduction to the city . Our Hanoi City tours were with Ben and a driver, as well as Gracie and a driver. We all communicated via Whatsapp which was extremely helpful given the language differences. They all went out of the way to help us make restaurant recommendations and suggestions for local activities following the tours. Ms. Trang went above expectations and had carefully choreographed our entire trip to Viet Nam so that we wouldn't get lost and felt welcomed to learn about the country's history and beautiful surroundings.

Hotel Reviews
Stellar of the Seas
quảng ninh

My husband and I were so impressed with our 4-day 3 night cruise on Stellar of the Seas. The boat was small and intimate instead of some of the large party boats we had passed by on the Stellar. There were approximately 20 guests on our voyage which gave us the opportunity to really get to to know the other travelers and staff working on the boat. The rooms on the boats were new and gorgeous. The staff welcomed us by showering us with rose petals, white glove service, and a private butler. Our butler's name is Boo and he had our bed decorated with rose petals for our anniversary. We were also gifted a delicious cake with sparklers and a bouquet at dinner! It was over-the-top luxury. The off boat excursions were fabulous, including a wooden rowboat trip through grottos with a fisherman and our group were excited to see wild monkeys during that trip. We also enjoyed learning Tai-Chi every morning from Thinh who was the resident tour guide on Stellar of the Seas. We were so glad that we had picked Stellar of the Seas for the opportunities to do kayaking, bicycling through a village, hiking through caves and up a tall mountain, and the rowboat trip. We made some new friends who we hope to keep in touch with after the cruise. And the views of all of the small islands in Halong Bay and Lan Ha Bay are so serene and beautiful. Stellar of the Seas is the best way to relax and decompress for a special occasion. There were several couples who were returning guests on the cruise!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Champton Hanoi Hotel

The front desk staff welcomed us warmly when we checked in; however, we were shocked when we were shown to our room and discovered that there were no windows to the outside, which is not what we expect from the USA. We were told by the manager that they had no more rooms with windows, so Ms. Trang from KimKim Travel called Champton to let them know that she had reserved a hotel room with windows, so the hotel upgraded us to a double-size suite with windows. Thank goodness or else my husband would have had a claustrophobic attack from the room with no windows. Otherwise, the breakfast buffet each morning was sumptuous and the view from the rooftop bar was spectacular. The location was perfect for wandering the streets of Old Hanoi by foot. We checked out too early in the morning on our last day to take advantage of the free breakfast. The hotel staff had prepared a breakfast box for their other guests who had early check-out times, but were delayed in preparing out boxes so we ate at the airport instead. Overall, we enjoyed our stay at the Champton.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Dec 08, 2025

Hi Men-Jean, from the bottom of my heart, thank you so much. You’ve been such a lovely guest, and it truly made me happy to support you throughout your trip. Wishing you plenty of good health, and I hope to welcome you back to Southeast Asia again someday soon.

Cheers, Trang ❤

Doris did an exceptional job planning our tri...
Vietnam | Nov 19 - Nov 29, 2025

J
Julian S.
Denver, CO | Reviewed on Dec 06, 2025
Doris did an exceptional job planning our trip to Vietnam. She was incredibly patient throughout the entire planning process, truly listening to what we wanted and tailoring the itinerary perfectly to our style. She checked in multiple times during every step of the trip, which made us feel supported and well cared for from start to finish.
She found excellent tour guides and organized very comfortable transportation, making each day smooth and enjoyable. The overall flow of the trip was...
Read more

Doris did an exceptional job planning our trip to Vietnam. She was incredibly patient throughout the entire planning process, truly listening to what we wanted and tailoring the itinerary perfectly to our style. She checked in multiple times during every step of the trip, which made us feel supported and well cared for from start to finish.
She found excellent tour guides and organized very comfortable transportation, making each day smooth and enjoyable. The overall flow of the trip was planned incredibly well — starting with more activity and exploration, and gradually easing into relaxation. It was exactly what we needed.
The places she chose for us to stay were absolutely incredible, and she went above and beyond by meeting up with our family during the trip and even bringing us gifts — such a kind and thoughtful gesture.
Doris is a true pro, and she made our trip unforgettable. We couldn’t recommend her more highly.

Hotel Reviews
Peridot Grand Luxury Boutique Hotel
Hanoi

incredible location. wonderful breakfast. awesome rooftop pool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Saigon
Ho Chi Minh City

Amazing location, wonderful rooms. Best breakfast ive ever had

Authenticity & Character
amazing history of the hotel
Location
walked to some amazing resturants
Staff
They were truly amazing. over the top supportive
Cleanliness & Comfort
Local specialist: Doris Bui

Family Trip to Remember for a Lifetime
Vietnam | Nov 19 - Nov 29, 2025

D
Danielle S.
Denver, CO | Reviewed on Dec 06, 2025
Our trip from start to finish was immaculately planned by Doris. She was receptive of our feedback and made sure to implement our changes where necessary. There were 5 adults planning this trip, all with different needs and requests and she fielded all of them with patience and grace. We were able to meet up with Doris in Hanoi and her sweet personality was memorable. She was able to pack a few highlights of Vietnam in only 10 days travel time - visiting Ho Chi Minh City, Hanoi, Ha Long Bay... Read more

Our trip from start to finish was immaculately planned by Doris. She was receptive of our feedback and made sure to implement our changes where necessary. There were 5 adults planning this trip, all with different needs and requests and she fielded all of them with patience and grace. We were able to meet up with Doris in Hanoi and her sweet personality was memorable. She was able to pack a few highlights of Vietnam in only 10 days travel time - visiting Ho Chi Minh City, Hanoi, Ha Long Bay and Phou Quoc. We had reliable drivers and tour guides in both the North and South and it eliminated a ton of stress from the family dynamic. Luggage, domestic travel, private transfers, tour guides, visa help, itinerary changes - you name it, she helped us with it. I would 10/10 recommend this service for anyone wanting to plan a seamless, enjoyable travel experience abroad, especially to a far and exhilarating country like Vietnam.

Local specialist: Doris Bui

Doris was such a pleasure to work with! She c...
Vietnam | Nov 19 - Nov 29, 2025

Laura
Laura S.
Ashburn, VA | Reviewed on Dec 02, 2025
Doris was such a pleasure to work with! She created a private tour for our family of six with ages ranging from 65 to age 5! Her attention to detail was spot on. We love the beautiful hotels she booked. The itinerary was just right, the guides and drivers were exceptional! The roomy passenger van was top notch! She booked our flights within the country and even helped us with our visas. We had a friendly driver waiting for our delayed flight and guide at the airport after a 20 plus hour... Read more

Doris was such a pleasure to work with! She created a private tour for our family of six with ages ranging from 65 to age 5! Her attention to detail was spot on. We love the beautiful hotels she booked. The itinerary was just right, the guides and drivers were exceptional! The roomy passenger van was top notch! She booked our flights within the country and even helped us with our visas. We had a friendly driver waiting for our delayed flight and guide at the airport after a 20 plus hour flight so we were so exhausted so that was a lifesaver to be taken to our hotel and even helped with our check in.
We loved Ho Chi Minh City and learned so much on our delightful tour. It was very meaningful and special . We love the people of Vietnam and were treated with so much kindness. Our next stop was Hanoi. Another exciting city and a new guide and driver who treated us exceptionally well. Both were always on time and delightful to be with. We had an amazing day of touring Hanoi and before we knew it we were off to an amazing cruise on HaLong Bay! The ship exceeded our expectations and all of the tours from the ship were very fun. The accommodations were perfect and we enjoyed the elevated dining experience with great food. Our lovely tour guide was there to pick us up on time and back to Hanoi for our flight to Phi Quoc. Again the resort was absolutely amazing! Truly paradise ! We had the best time there and were sad when it was time to leave ! We had a seamless experience being transported to the airport back to Ho Chi Minh then picked up by a driver Doris arranged for us that also was outstanding for over overnight before our international flight home.
We were so happy to meet Doris in Hanoi. She is the most kind, hard working , professional that you could ever hope for. I don’t know how she did it, but every arrangement she made for us and every person we had the pleasure of spending time with were so kind, organized and truly went out of their way to make this the best trip we have ever been on. We are so thankful and feel so blessed to have Doris and her staff create a trip of a lifetime. We love Vietnam and hope to visit again someday. We have already recommended to our friends to contact Doris if they would like to travel to the destinations that she does travel planning for. Thank you Doris!! May we meet again!!
Laura Scott

Hotel Reviews
Ibis Saigon Airport

This hotel was our choice to be close to the airport. It was OK clean with very small rooms, but I do have to say they’re elevator. Doors slam shot very hard and unfortunately, I slammed my elbow in it and it was very bruised. Of course I will recover from that, but I wonder about a small child getting crushed by the elevator doors. However, their room service is very good and prompt and also the shuttle was on time and the front desk was very helpful. The rooms were clean but very much just for overnight airport stays.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Resort Phu Quoc

What a surprise this was! This resort is right on the ocean and Arvilla, which had three wonderful bedrooms in it and four bathrooms and two outdoor showers and our own private pool was more than we could’ve ever dreamed of! Thank you Doris for getting this for us, this was pure heaven!

Authenticity & Character
Location
I could’ve stayed at that resort for two weeks. I do love the beach and a quiet and peaceful surroundings.
Staff
Top notch staff were so kind and accommodating
Cleanliness & Comfort
The pool is clean daily as well as the villa we had fresh towels and a restocked refreshments. It was really nice. Also room service was very prompt
Indochine Lan Ha Cruise
Hai Phong

What a fabulous and upscale experience. The staff were perfection. The activities were really fun, and we especially loved the tour of the cave and also riding in the bamboo boat and coming across a lot of monkeys.

Authenticity & Character
This was probably one of our favorite experiences, just being out on a cruise ship and getting to spend the night in the beautiful bay. It was one of the most magnificent sunsets we’ve ever seen.
Location
It was a little drive to get there, but we had such a great tour guide and driver. The time went by so quickly.
Staff
They were all very kind and professional
Cleanliness & Comfort
Everything was clean and comfortable, and the bedding was magnificent
Peridot Grand Luxury Boutique Hotel
Hanoi

In the heart of Hanoi yeah quiet and private, and absolutely meticulously maintained and clean.

Authenticity & Character
Location
Staff
They were all very kind and also wanted to add that the breakfast was amazing with the chocolate fountain that my granddaughter was so excited about
Cleanliness & Comfort
Park Hyatt Saigon
Ho Chi Minh City

Excellent in every way. Breakfast was 5 star!

Authenticity & Character
Location
Right across from the opera. Michelin star restaurant right across the street.
Staff
Cleanliness & Comfort
Stunning, clean, comfortable
Activity Reviews
Phu Quoc - Fly to Ho Chi Minh City
Phu Quoc - Fly to Ho Chi Minh City
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phu Quoc island free day
Phu Quoc island free day
Phu Quoc

We loved everything about this resort and we loved our accommodations! We had a private pool and ocean view right outside of our door

Quality of Experience
Food
Breakfast was great for luncheon dinner not so good
Guides, Drivers and Staff
Transport
Hanoi - Fly to Phu Quoc
Hanoi - Fly to Phu Quoc
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay  - Hanoi
Halong Bay - Hanoi
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam

What if a beautiful ship and a beautiful place we feel so lucky to be able to experience that. The weather was also perfect.!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Sightseeing & Street Food Tour
Hanoi Sightseeing & Street Food Tour
Hanoi

We loved the Phu and ba migh ! Very good!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Fly to Hanoi
Ho Chi Minh City - Fly to Hanoi
Vietnam

Dora had our flights planned and we were very fortunate to have our guide and driver take us directly to the airport which was a seamless experience

Quality of Experience
Food
We had breakfast at the hotel, which was very good
Guides, Drivers and Staff
Transport
Sai Gon city sightseeing
Sai Gon city sightseeing
Ho Chi Minh City

Singh was our tour guide and I don’t remember our driver’s name, but they were exceptional and very knowledgeable about all of the city and all of the temples and the government buildings and just the way the city works. It was really fun hanging out with our tour guide. He did a great job. He also understand English, so well, even slang and that it was so helpful for our conversations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui

Stress-Free Vietnam Travel Thanks to KimKim and a Great Local Team
Vietnam | Nov 6 - Nov 27, 2025

Wesley
Wesley C.
Seattle, WA | Reviewed on Dec 02, 2025
Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local Vietnam specialist, Camellia, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even better. Throughout the trip, Camellia and her team (Ms. Thuy) stayed in close contact via WhatsApp and email, always replying quickly and ensuring we... Read more

Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local Vietnam specialist, Camellia, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even better.

Throughout the trip, Camellia and her team (Ms. Thuy) stayed in close contact via WhatsApp and email, always replying quickly and ensuring we had everything we needed. Even during the record flooding that occurred during our visit, they seamlessly adjusted our plans so well that we barely felt any disruption.

Most of the activities and guides arranged for us were excellent, knowledgeable, and easy to understand. Our two favorites were Heidi, a Vespa Food Tour in Saigon, and Ms. Linh, for an all-day City and Food Tour in Hanoi. Both were extremely accommodating by adjusting the tour's destinations based upon our initial feedback. A couple of activities in our itineraries ended up being more tourist-heavy than we preferred, but that was more a reminder for us to be extra clear on our preferences during planning.

Overall, KimKim—and especially Camellia—made our Vietnam trip feel personalized, well-supported, and wonderfully memorable. Highly recommended for anyone seeking a well-organized, locally informed travel experience.

Hotel Reviews
Au Lac Legend Hotel
Ho Chi Minh city

Au Lac Legend Hotel is ideally located within easy walking distance of Ho Chi Minh City’s top attractions, including the Independence Palace, Central Post Office, Ben Thanh Market, and the Ben Nghe Street Food Market. The convenience continues right outside the front door, where numerous local food stalls make breakfast and lunch options incredibly accessible—and for those craving something non-Vietnamese toward the end of their trip, Jollibee is only a block away. The hotel offers several solid amenities, including a small but pleasant pool area with a sauna and an upper rooftop lounge featuring great views. The gym is well-equipped but extremely compact. Rooms are a good size and impressively quiet given the busy surroundings. Staff throughout the hotel, including laundry services, were consistently friendly and helpful. The breakfast buffet was average, and the bar and restaurant offered nice views with a menu that was just okay. Afternoon tea was a thoughtful touch, though not the strongest execution. The biggest inconvenience was the hotel’s single elevator, which often resulted in delays. Overall, Au Lac Legend provides strong value through its excellent location, warm service, and comfortable rooms—despite a few limitations in its amenities and dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Lotus Hue Hotel
Hue

White Lotus Hue Hotel is well-situated within easy walking distance of Hue’s lively tourist area—surrounded by restaurants, cafes, shops, clubs, the waterfront, and the iconic Truong Tien Bridge. The property shines in its amenities, especially the impressive pool area and what may be the largest, most well-equipped hotel gym I’ve ever seen, complete with an unexpected outdoor mini golf practice range. Staff throughout the hotel, including laundry services, were friendly and accommodating, and the breakfast buffet offered a generous and varied spread. The bar and restaurant boast beautiful views with a menu that’s decent, though not remarkable. Rooms, however, felt a bit small, and the open bathroom concept—with the combined toilet/shower and a raised water threshold—was not ideal and proved easy to trip over. Overall, White Lotus Hue delivers strong value with excellent facilities and service, even if the room layout isn’t for everyone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Golden Holiday Hotel & Spa
Hoi An

Hoi An Golden Holiday Hotel & Spa is an excellent choice for travelers who want comfort, convenience, and genuine Vietnamese hospitality just outside the bustling heart of Ancient Town. Its location strikes a great balance—close enough for an easy walk to the main attractions, yet slightly removed from the crowds. Rooms & Comfort The rooms were a standout surprise. Spacious, beautifully designed, and far more luxurious than expected, they offered a relaxing retreat after a day of exploring Hoi An’s lantern-lit streets. Service & Staff The staff deserves special mention. Service was consistently warm, attentive, and thoughtful, creating a welcoming atmosphere from the moment we arrived. Whether arranging transport or providing recommendations, the team went above and beyond. Surroundings & Noise Considerations One thing to note is the large Bia Hoi establishment located right next to the hotel. It’s a lively spot popular with locals for cheap beer and open spit-roasted goat—a fun and authentic experience if you’re in the mood. However, the noise from the crowds can carry into the night, which may impact light sleepers. Overall Hoi An Golden Holiday Hotel & Spa delivers a high level of comfort and service at a great value. If you don’t mind a bit of nighttime noise—or plan to join the festivities yourself—it’s a fantastic base for exploring Hoi An.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

Review: Dragon Legend 3-Day, 2-Night Cruise Experience We joined the Dragon Legend cruise directly from Ha Long Bay, though the company also offers convenient pick-up and drop-off options from Hanoi—including a village tour and traditional water puppet show on Day 3—for those wanting a more curated, all-inclusive experience. Check-In & First Impressions: The starting point was serviceable but could use improvements. Amenities were limited while waiting to board, and the check-in process felt awkward at times. Staff called out last names and room numbers in front of the entire group, along with announcing anyone who still had an outstanding balance to pay before boarding—something that could easily be handled more discreetly. Cabins & Comfort: Once on board, the rooms were a highlight. They were remarkably spacious, clean, and offered a comfortable retreat between activities. Dining Experience: Meals were generally enjoyable, with breakfast and the farewell lunch offered buffet-style. All other meals were served family-style, which works well for groups but may feel restrictive for some. That said, the staff is very accommodating and will gladly provide additional portions upon request. Activities & Onboard Programming: For a multi-day cruise, the activities could use some enhancement. The programming felt repetitive—especially if you choose not to kayak both days—leaving some downtime that wasn’t optimally filled. The spa, however, was a pleasant surprise; the therapists were excellent and well worth booking during the trip. Facilities & Common Areas: While the cabins and spa shine, other areas of the boat fall short. The pool area lacked appeal, and the upper lounge deck also felt underwhelming and outdated given the otherwise premium experience Dragon Legend aims to deliver. Disembarkation: Unfortunately, the final experience didn’t end on a strong note. Shuttles that were supposed to take passengers from the pier back to the main terminal never arrived, leaving everyone to walk the distance instead. Luggage retrieval was also slow, with bags taking quite a while to reach the terminal’s baggage claim area. Overall: Dragon Legend provides a comfortable and scenic cruise with standout cabins and excellent spa services. Staff is extremely friendly and welcoming. However, there’s room for improvement in the check-in process, onboard programming, and disembarkation logistics. With a few refinements, the experience could easily match the beauty of the landscape it sails through.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Garden View Court Suites

Garden View Court Suites offers an ideal location in the former District 1, with beautiful views overlooking the Independence Palace and easy walking access to many of Ho Chi Minh City’s top attractions. The service stands out immediately—every staff member is warm, friendly, and genuinely attentive, making the stay feel welcoming from start to finish. While the pool and gym area are pleasant, the presentation via their website photos creates an expectation of greater luxury than what's actually offered. The breakfast buffet is a pleasant highlight, featuring a generous spread of options including an egg station and a comforting pho station. While the suites are spacious and impeccably clean, they do feel a bit dated and reflect more of a mid-tier extended stay hotel. Overall, it’s a comfortable, well-situated choice with standout service and great value.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Da Sy knife making village
Hanoi - Da Sy knife making village
Hanoi

We spent an unforgettable morning in Da Sy learning how to craft our very own knives, and the experience was incredibly rewarding. While the metal is pre-stamped and modern grinding tools help speed up the process, it’s completely reasonable—and impressive—to leave with a finished knife in just half a day. The hands-on portion was absolutely the highlight. From shaping to grinding and refining, we got to be involved in each step, guided by skilled artisans who made the process both safe and engaging. Feeling the weight of a knife you helped create is surprisingly satisfying, and it offered a fascinating window into the craft that Da Sy is known for. Overall, it was a very cool and unique experience—highly recommended for anyone interested in craftsmanship or simply looking for something different to do near Hanoi.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi hidden heritage - Street food on foot tour
Hanoi hidden heritage - Street food on foot tour
Hanoi

Our full-day Hidden Heritage and Old Quarter Street Food Tour in Hanoi was unforgettable, thanks entirely to our amazing guide, Ms. Linh—truly the best we could’ve asked for. She took us to an impressive variety of truly local establishments, the kind you’d never find on your own, each stop offering a deeper look into Hanoi’s everyday flavors and culture. Along the way, we experienced the city exactly as locals do—from sipping lime tea and snacking on sunflower seeds on tiny plastic stools in the shadow of St. Joseph’s Cathedral to enjoying beers and small bites on Train Street as the train rumbled past just feet away. Beyond the food, Ms. Linh brought Hanoi’s heritage to life with her passion, depth of knowledge, and engaging storytelling at every historical stop. The day was the perfect blend of history, culture, and street food adventure, and it left us with a true appreciation of the soul of Hanoi.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ancient Town Walking with Street Food Tasting
Ancient Town Walking with Street Food Tasting
Hoi An

Our walking tour of Hoi An Ancient Town was the perfect blend of culture, history, and incredible eats. Before the tour even began, our guide brought us to one of Hoi An’s highly recommended tailor shops—one of the many the city is famous for—where we were able to get custom suits and dress shirts made with impressive speed and craftsmanship. From there, we explored the heart of Ancient Town, stopping at beautifully preserved Chinese cultural assembly halls and crossing the iconic Japanese Bridge. Along the way, we sampled a fantastic lineup of local specialties, including banh mi, coconut coffee, Mi Quang, and the uniquely Hoi An dish, Cao Lau. Although a couple of the destinations were clearly geared towards tourists, each stop offered a deeper appreciation of the Hoi An influenced flavors and stories behind the food. The tour wrapped up perfectly timed for us to stay and experience Hoi An’s magical transformation at night, when lanterns illuminate the streets and the famous night market comes alive. It was a memorable, immersive way to experience the charm and culinary richness of Hoi An.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

Our full-day Mekong Delta tour from Ho Chi Minh City offered a rich blend of culture, scenery, and hands-on learning, supported by a private driver, boat, and knowledgeable guide. The stops at a coconut brick factory and a coconut candy production shop provided fascinating insight into local craftsmanship and traditions. A visit to a nearby village added to the experience with a relaxed lunch and opportunities to shop from local vendors. While the overall day was engaging and educational, a couple of the stops clearly catered to large tour groups, which made some moments feel overly staged. Still, the mix of river exploration, cultural learning, and village life made the journey a meaningful way to experience the Mekong Delta.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam

We joined the Dragon Legend cruise directly from Ha Long Bay, though the company also offers convenient pick-up and drop-off options from Hanoi—including a village tour and traditional water puppet show on Day 3—for those wanting a more curated, all-inclusive experience. Check-In & First Impressions: The starting point was serviceable but could use improvements. Amenities were limited while waiting to board, and the check-in process felt awkward at times. Staff called out last names and room numbers in front of the entire group, along with announcing anyone who still had an outstanding balance to pay before boarding—something that could easily be handled more discreetly. Cabins & Comfort: Once on board, the rooms were a highlight. They were remarkably spacious, clean, and offered a comfortable retreat between activities. Dining Experience: Meals were generally enjoyable, with breakfast and the farewell lunch offered buffet-style. All other meals were served family-style, which works well for groups but may feel restrictive for some. That said, the staff is very accommodating and will gladly provide additional portions upon request. Activities & Onboard Programming: For a multi-day cruise, the activities could use some enhancement. The programming felt repetitive—especially if you choose not to kayak both days—leaving some downtime that wasn’t optimally filled. The spa, however, was a pleasant surprise; the therapists were excellent and well worth booking during the trip. Facilities & Common Areas: While the cabins and spa shine, other areas of the boat fall short. The pool area lacked appeal, and the upper lounge deck also felt underwhelming and outdated given the otherwise premium experience Dragon Legend aims to deliver. Disembarkation: Unfortunately, the final experience didn’t end on a strong note. Shuttles that were supposed to take passengers from the pier back to the main terminal never arrived, leaving everyone to walk the distance instead. Luggage retrieval was also slow, with bags taking quite a while to reach the terminal’s baggage claim area. Overall: Dragon Legend provides a comfortable and scenic cruise with standout cabins and excellent spa services. Staff is extremely friendly and welcoming. However, there’s room for improvement in the check-in process, onboard programming, and disembarkation logistics. With a few refinements, the experience could easily match the beauty of the landscape it sails through.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Da Nang - Fly to Phu Quoc
Vietnam

If flying VietJet, highly suggest flying business class. The Skyboss status had its own private check-in desk, its own security line, priority boarding and deplaning with private shuttle (if not connected via jetway). For any checked bags, they're ensured to be off-loaded first. You also get a meal onboard no matter how short the flight. If traveling during peak tourist season, this upgrade is definitely worth it. Vietnam Airlines does have their own check-in lounge in the bigger airports.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Fly to Hue
Hanoi - Fly to Hue
Vietnam

If flying VietJet, highly suggest flying business class. The Skyboss status had its own private check-in desk, its own security line, priority boarding and deplaning with private shuttle (if not connected via jetway). For any checked bags, they're ensured to be off-loaded first. You also get a meal onboard no matter how short the flight. If traveling during peak tourist season, this upgrade is definitely worth it. Vietnam Airlines does have their own check-in lounge in the bigger airports.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Cu Chi tunnels - Street food by vespa (private)
Ho Chi Minh City - Cu Chi tunnels - Street food by vespa (private)
Ho Chi Minh City

A full day in and around Ho Chi Minh City offered two unforgettable experiences that I’d recommend to anyone looking to truly understand the city’s past and present. The Cu Chi Tunnels were absolutely worth the visit—especially for anyone interested in war history. Exploring the underground tunnels provides eye-opening context to the Vietnam War, and for an additional cost, the on-site shooting range even allows you to try Vietnam War–era weaponry, adding an immersive (and adrenaline-filled) element to the tour. In complete contrast, the evening Vespa street food tour was an electric and delightful way to experience the city’s modern-day culture. Riding on the back of a scooter through Saigon’s bustling traffic is an experience in itself—made stress-free thanks to skilled local drivers who handle the chaos effortlessly. Our guide, Heidi, originally planned a mix of bars and restaurants, but once we mentioned we wanted to focus on authentic local delicacies, she immediately adapted the itinerary. What followed was an incredible culinary journey through hidden gems and street-side favorites across the city—an experience that felt both personal and perfectly curated. Together, these two tours offered a powerful blend of history, adventure, and culture—making it a standout day in Ho Chi Minh City.

Quality of Experience
Food
Guides, Drivers and Staff
Nhat was a very good guide. His English skills was good but his passion and knowledge of Vietnamese history kept us engaged throughout the tour.
Transport
HCM City arrival - Transfer to your hotel
HCM City arrival - Transfer to your hotel
Ho Chi Minh City

The driver was very friendly and professional. He was waiting outside of baggage claim with printed name sign. I arrived around 11pm so it was great to have this stress-free experience to get to my hotel in HCM.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Dec 02, 2025

Dear Wesley,

Thank you so much for your wonderful feedback! I'm truly happy to hear that your trip through Vietnam went smoothly and that you felt well taken care of throughout your journey. It was a pleasure assisting you, and I’m glad our team - especially Thuy, Heidi and Ms. Linh - helped make your experience memorable, even during the unexpected flooding.

Thank you again for choosing to travel with us. I hope to welcome you back to Vietnam someday!

Warm regards,
Camellia

Doris made our trip such a special experience that we will never forget
Vietnam | Nov 19 - Nov 29, 2025

Shelby
Shelby S.
Los Angeles, CA | Reviewed on Dec 01, 2025
Doris did such a great job planning our trip. She put us as the most wonderful hotels, paired us with great guides who knew the city well & went above & beyond to make our trip a wonderful experience. We felt so cared for and had awesome communication all the way through. I highly recommend Doris. Read more

Doris did such a great job planning our trip. She put us as the most wonderful hotels, paired us with great guides who knew the city well & went above & beyond to make our trip a wonderful experience. We felt so cared for and had awesome communication all the way through. I highly recommend Doris.

Hotel Reviews
Peridot Grand Luxury Boutique Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ibis Saigon Airport

It was helpful to be so close to the airport but the place itself is no frills.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Saigon
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sai Gon city sightseeing
Sai Gon city sightseeing
Ho Chi Minh City

Loved our guide so much. He had such a great personality & we learned so much from him

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui

Doris did an amazing job Our trip was seaml...
Vietnam | Nov 19 - Nov 29, 2025

J
John S.
Chicago, IL | Reviewed on Nov 30, 2025

Doris did an amazing job Our trip was seamless. She worked with us at every step in planning the trip

Local specialist: Doris Bui

Our guides Phil, Ricky, Victor, and Duong did...
Vietnam | Nov 1 - Nov 17, 2025

Roy
Roy O.
Seattle, WA | Reviewed on Nov 24, 2025
Our guides Phil, Ricky, Victor, and Duong did a great job. All the drivers did good too. Lucy helped a lot with my Visa application error. We would be happy to use Kimkim to help plan our return trip to Vietnam. Read more

Our guides Phil, Ricky, Victor, and Duong did a great job. All the drivers did good too. Lucy helped a lot with my Visa application error. We would be happy to use Kimkim to help plan our return trip to Vietnam.

Hotel Reviews
Silverland Mây Hotel

Unluckily there was construction going on in front of hotel, completely out of their control, but it did take away from the general atmosphere

Authenticity & Character
Very French, not what I would call Authentic for Saigon, but very pleasant.
Location
Easy access
Staff
Very attentive
Cleanliness & Comfort
The bath tube arraignment was strange, cumbersome to get in and out of
Tu Lan Lodge
Phong Nha

All the staff at the hotel were very attentive and happy. The hot water did not last very long for a shower.

Authenticity & Character
It was More modern which is fine, I don’t think they were going for authentic.
Location
Quite
Staff
Cleanliness & Comfort
Hot water didn’t last very long for a shower
Local specialist: Lucy Do

Hien did a great job planning our trip. From ...
Vietnam | Oct 31 - Nov 15, 2025

Gail
Gail K.
Chicago, IL | Reviewed on Nov 17, 2025
Hien did a great job planning our trip. From the accommodations, guide, and transportation it was flawless. When we had to make alternate plans because of the typhoon, we did not have to worry. Hien worked behind the scenes to find a new location, accomodations, and itinerary for us. We couldn’t be more happy with our experience. We will recommend KimKim to others! Read more

Hien did a great job planning our trip. From the accommodations, guide, and transportation it was flawless. When we had to make alternate plans because of the typhoon, we did not have to worry. Hien worked behind the scenes to find a new location, accomodations, and itinerary for us. We couldn’t be more happy with our experience. We will recommend KimKim to others!

Hotel Reviews
Coco Riverside Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Min Hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anja Beach Resort & Spa Phu Quoc

Loved our time here, very relaxing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sena Cruise
Ha Long
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nan House Tam coc

Wished we could have stayed longer

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Golden Amour Hotel

The staff was very helpful!

Authenticity & Character
Location
Located close to many sites
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Gail,

Thank you so much for sharing your experience.

We are so glad to know that you have enjoyed your trip to Vietnam with your friend and that everything went smoothly except for the storm in the central. It was a big pleasure for us to organize your holiday.

Thank you again for trusting our company, and we hope to see you again!

With my best regards from Vietnam,
Hien

Lifetime trip
Vietnam | Nov 4 - Nov 14, 2025

Dennis
Dennis H.
Dyker Heights, NY | Reviewed on Nov 16, 2025
Ashley was with me every step of the way as this was a trip that was planned almost three years in the making as life kept lifing. Ashley was patient, and we collaborated on an excellent vietnam trip with no blips. I will use her again Read more

Ashley was with me every step of the way as this was a trip that was planned almost three years in the making as life kept lifing. Ashley was patient, and we collaborated on an excellent vietnam trip with no blips. I will use her again

Hotel Reviews
Hotel Novotel Ha Long Bay
Authenticity & Character
Location
K
Staff
Cleanliness & Comfort
Amazing Sapa
Sa Pa

Great staff, room was a little Old but great views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Charm Hotel

Staff was great and in the heart of district 1. Everything was in walking distance

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

This was such a great experience for a cruise, staff was really helpful and hospitable, rooms were to die for

Authenticity & Character
Location
M
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

Excellent hotel and staff, with a french vibe. Food was great, location was perfect for me

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street Food Walking Tour
Hanoi Street Food Walking Tour
Hanoi

Only bad thing was that i could not finish the food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City

Great information of the past, got to do shooting range

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 29, 2025

Dear Dennis,

Thank you very much for taking the time to share your wonderful feedback!

I understand that planning a trip over nearly three years, especially with life's unpredictable moments, requires immense patience, and I truly appreciate your trust and collaborative approach throughout the process. I'm delighted that your Vietnam trip was seamless and excellent.

I look forward to assisting you with future travel plans!

Love,
Ashley

Incredible trip to Vietnam
Vietnam | Nov 2 - Nov 11, 2025

H
Hannah E.
Denver, CO | Reviewed on Nov 12, 2025

Incredible! It almost felt too easy before we left, so I was feeling nervous. But Minh had every detail scheduled and then Thuy would message us the day before a transfer with details about a driver, car or flights. We had an incredible time exploring Hanoi and the north area of Vietnam (shoutout to our guide Ha), then Ha Long Bay on a cruise (Dragon Legend), and finally down to Phu Quoc for a beach retreat at Grand Ocean Bay Resort.

If you are on the fence about Vietnam or using kimkim, just do it!

Local specialist: Minh Nguyen

great experience in Vietnam and Cambodia
Vietnam | Oct 18 - Oct 30, 2025

Elizabeth
Elizabeth M.
Minneapolis, MN | Reviewed on Nov 12, 2025
Doris created a wonderulf experience for my friend and I in Vietnam and Cambodia in October. Our guide Brian in Hanoi was so thorough and helpful in giving us a sense of the city. As well Richard in Ho Chi Minh City shared great information on the history of the area as well as what life is like now Mai in Sapa was a lovely guide showing us around the villages where we were able to see artisans at work as well as wayward water buffaloes. Lena so graciously shared history of Phenom... Read more

Doris created a wonderulf experience for my friend and I in Vietnam and Cambodia in October. Our guide Brian in Hanoi was so thorough and helpful in giving us a sense of the city. As well Richard in Ho Chi Minh City shared great information on the history of the area as well as what life is like now Mai in Sapa was a lovely guide showing us around the villages where we were able to see artisans at work as well as wayward water buffaloes. Lena so graciously shared history of Phenom Penh that was difficult and important to hear and see. Finally Dara in Siem Reap was a superb guide giving us a sense of Angkor Wat, the floating villages and other temples. The food was great especially the wonderful XO food tour at night in Ho Chi Minh City. It was an experience I will never forget! Thanks so much!

Hotel Reviews
Pistachio Hotel Sapa

A very nice hotel in a great location. The staff were lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metta Residence & Spa
Krung Siem Reap Siem Reap

lovely hotel. The room was well appointed. the staff were just lovely and the food was very tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Mansion Boutique Hotel
Phnom Penh

So fun to stay in a hotel that had once been the US Embassy in Phnom Penh. The staff were very gracious. the room was lovely and spacious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chapa Express Train

what a great experience. it was so fun to wave to folks as we traveled along train Street. the lounge was lovely as well

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Activity Reviews
A Morning with Elephants (Join-in group)
A Morning with Elephants (Join-in group)
Siem Reap

The morning with elephants was an incredible experience, even more so because it wasn't initially on our radar. This tour at an elephant refuge exceeded all expectations and was a delightful surprise during our visit.

Hanoi - Ho Chi Minh - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)
Hanoi - Ho Chi Minh - XO Saigon by Night - Experience Vietnam on Two Wheels (Group tour)
Ho Chi Minh City

The XO Saigon by Night tour in Ho Chi Minh City was a fantastic experience. Navigating the city on two wheels at night gave a unique perspective of Saigon and was an absolute highlight of the trip. It's a must-do activity for anyone visiting the city.

Local specialist: Doris Bui

Can't Imagine a Better Trip
Vietnam | Nov 4 - Nov 10, 2025

Chandra
Chandra G.
Newark, NJ | Reviewed on Nov 11, 2025
This was such an amazing trip. First of all, Lucy was incredible. Very responsive. Very helpful. She was always happy to answer my questions, even as I was trying to figure out packing. It was possible that with the storms going on we could have had major stress, but Lucy always was calm and informative, making us feel completely comfortable with all of our plans.
I usually plan my trips myself. Due to some stresses at home and work, I just wasn't in the mental space to try to figure out...
Read more

This was such an amazing trip. First of all, Lucy was incredible. Very responsive. Very helpful. She was always happy to answer my questions, even as I was trying to figure out packing. It was possible that with the storms going on we could have had major stress, but Lucy always was calm and informative, making us feel completely comfortable with all of our plans.
I usually plan my trips myself. Due to some stresses at home and work, I just wasn't in the mental space to try to figure out Vietnam. There just were so many options. So I reached out, hoping to get help. And I am so glad I did. I was able to just go with the flow. All of our local guides were super nice and kind. Our drivers were excellent. I learned so much about the history and culture of Vietnam. I definitely want to go back and would work with Lucy again.
My only advice when working with your KimKim guide - trust them. They are on the ground and see exactly what is going on. I could have cancelled and tried to rearrange our trip when there was the typhoon coming to Hoi An the first day we were supposed to be there (plus flooding earlier.) I was in constant contact with Lucy and she was able to give me the updates and we ended up keeping with the plans. And after a bit of high winds and rain the first day, everything cleared up. Trying to change the plan would have been really difficult and expensive, and when Lucy said she thought we'd be okay, we trusted her. And she was talking to Sam, our guide in the Hoi An region, who knew exactly what was going on. And so we kept with the plan and everything was great. Just having Lucy to help us navigate this whole thing was the most valuable part of the service.

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Nov 12, 2025
Hi Chandra! Lucy is here. Thank you so much for your kind words! I'm thrilled to hear you had such an amazing trip and that I could help make your experience in Vietnam enjoyable and stress-free. It means a lot to me that you felt comfortable and informed throughout the process, especially with the challenges posed by the storms. I completely understand how overwhelming it can be to plan a trip, especially to a place with so many options. I'm glad I could assist you in navigating that and... Read more

Hi Chandra! Lucy is here. Thank you so much for your kind words! I'm thrilled to hear you had such an amazing trip and that I could help make your experience in Vietnam enjoyable and stress-free. It means a lot to me that you felt comfortable and informed throughout the process, especially with the challenges posed by the storms.

I completely understand how overwhelming it can be to plan a trip, especially to a place with so many options. I'm glad I could assist you in navigating that and help you go with the flow. It’s wonderful to know that you enjoyed the interactions with our local guides and drivers, and that you gained insight into Vietnam's rich history and culture. Your kind words are a tremendous source of motivation for my team and me to strive for even better service for our clients.

Your advice about trusting the KimKim guides is invaluable, and I appreciate you sharing that experience. It’s always our priority to ensure our clients feel supported, especially in uncertain situations like that. I’m so glad everything turned out well for you!

If you ever decide to return to Vietnam, I would love to assist you again to explore even more of what this beautiful country has to offer. Thank you once again for your trust and feedback! Wishing you and Amine all the best & See you soon!

Vietnam 🇻🇳 Adventure
Vietnam | Oct 21 - Nov 1, 2025

K
Kelli F.
Seattle, WA | Reviewed on Nov 10, 2025

While weather interrupted our travel plans, Hien did a fantastic job to reroute us, set-up new events, and keep us safe along the way. Han and Ha Long Bay were highlights, and we rolled with the changes. Everyone we came in contact along the way (guides, drivers, etc.) was professional, well informed, and a pleasure to work with. TYVM and we will come again! Amazing!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Kelli,

I am really happy to read that you enjoyed your time in Vietnam with your parents and brother and that I was able to be part of your memorable vacation!

Thank you so much for trusting us with trip planning. It is awesome to know that you will be visiting Vietnam again one day.

My very best from Hanoi !
Hien

Fantastic Trip with Great People and Unforgettable Moments
Vietnam | Sep 10 - Sep 21, 2025

κατερινα
κατερινα κ.
Turkey | Reviewed on Nov 09, 2025
We booked our trip through kimkim, and everything was handled with great professionalism. Our trip was assigned to the local agency Realistic Asia, and they were fantastic. They were always available, keeping us informed about each day’s details and even giving advice for our free days. On short notice, they also helped us arrange extra activities that weren’t originally in the plan — for example, just a day before, they managed to organize a full day of tours, guides, and transportation... Read more

We booked our trip through kimkim, and everything was handled with great professionalism. Our trip was assigned to the local agency Realistic Asia, and they were fantastic. They were always available, keeping us informed about each day’s details and even giving advice for our free days. On short notice, they also helped us arrange extra activities that weren’t originally in the plan — for example, just a day before, they managed to organize a full day of tours, guides, and transportation exactly as we wanted.

The guided tours added so much to the overall experience. The guides were not only knowledgeable about the sites and history but also warm and friendly, sharing personal stories, Vietnamese customs, and modern life. They happily answered all our questions and showed us places we would never have discovered on our own.

Having everything arranged and knowing someone was always there to help or solve any issue made it easy to fully relax and enjoy the trip. We totally recommend kimkim and Realistic Asia!

One piece of advice for future travelers: take the time to really go through the proposed plan. The itinerary is great as is, but you may want to add extra activities or spend more time in certain places (for example, I wished we had more time in Hoi An and Hue instead of Da Nang). Customizing a bit more can make your trip even more special.

Hotel Reviews
Nesta Saigon Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stella Maris Beach Danang
Da Nang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casta Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sin Chai Ecolodge
Authenticity & Character
Location
The location is somewhat far from Sapa center, and the unlit, rough road makes it challenging to return at night.
Staff
Cleanliness & Comfort
The hotel was clean, but the room felt humid and carried a damp smell.
MK Premier Boutique hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 10, 2025
Dear κατερινα κ, Wow, thank you! We are absolutely thrilled to read your feedback and hear how fantastic our team, Kim Kim & Realistic Asia, was throughout your trip. It is particularly rewarding to know that our guides added so much to your experience, being not only knowledgeable but also warm, friendly, and generous with their personal stories and insights into Vietnamese life. Knowing that you were able to fully relax because everything was arranged and support was always there is the... Read more

Dear κατερινα κ,

Wow, thank you! We are absolutely thrilled to read your feedback and hear how fantastic our team, Kim Kim & Realistic Asia, was throughout your trip.

It is particularly rewarding to know that our guides added so much to your experience, being not only knowledgeable but also warm, friendly, and generous with their personal stories and insights into Vietnamese life.

Knowing that you were able to fully relax because everything was arranged and support was always there is the highest compliment we can receive. We sincerely appreciate your recommendation!

We look forward to planning your next adventure!

Love,
Ashley

great guide and driver
Vietnam | Oct 25 - Nov 2, 2025

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Nov 09, 2025
Victor our guide in Bangkok and the driver Mr. Billy were superb! Absoloutely amazing. Read more

Victor our guide in Bangkok and the driver Mr. Billy were superb! Absoloutely amazing.

Hotel Reviews
The Salil Hotel Riverside - Bangkok
Bangkok

Obviously a five star hotel! My only regret is that we didn't have an extra day to enjoy all the amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lyra Grandeur Cruise

So much fun!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi

Perfect location, good breakfast, kind stff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
VIP Fast Track Service (including visa application)
VIP Fast Track Service (including visa application)
Vietnam

Well done. We felt well cared for and coddled.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 14, 2025

Dear Lisa and Noelle,

That's fantastic to hear! 🎉

We are delighted that Victor and Mr. Billy made your time in Bangkok so amazing. They are both invaluable members of our team, and we will make sure they receive your wonderful feedback.

Thanking you again for choosing us, and we hope to welcome you back on another trip soon!

Take care,
Ashley

Hein was wonderful to work with. Hue was floo...
Vietnam | Oct 21 - Nov 1, 2025

Knut
Knut F.
Seattle, WA | Reviewed on Nov 07, 2025

Hein was wonderful to work with. Hue was flooded & Hoi A was as well. Hein quickly made arrangements for us to go to Denang. She found a a great hotel, guide & Driver.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Knut,

Thank you very much for taking the time to write a review of your holiday in Vietnam in October 2025.

It warms our hearts to receive such wonderful feedback. I am truly glad that you and your family had a memorable trip, even though the weather in Central Vietnam was quite challenging at times.

We are deeply grateful for customers like you and sincerely hope to welcome you back to Vietnam again.

Thank you!

From Vietnam with love,
Hien

A great trip (even with a flood!)
Vietnam | Oct 21 - Oct 31, 2025

A
Andrew H.
Newark, NJ | Reviewed on Nov 07, 2025
Hien provided a great plan and was willing and able to accommodate our many suggestions and changes to the itinerary. We ended up with a wonderful 10 days in Vietnam, traveling from Hanoi to Ha Long Bay to Hue and Ho Chi Minh City. Our guides at each step of the way were really knowledgeable and able to explain everything in excellent English. Our hotels were all top quality and the transportation was very safe and reliable. The sites we saw were beautiful and very memorable. One unusual... Read more

Hien provided a great plan and was willing and able to accommodate our many suggestions and changes to the itinerary. We ended up with a wonderful 10 days in Vietnam, traveling from Hanoi to Ha Long Bay to Hue and Ho Chi Minh City. Our guides at each step of the way were really knowledgeable and able to explain everything in excellent English. Our hotels were all top quality and the transportation was very safe and reliable. The sites we saw were beautiful and very memorable.

One unusual thing for our trip was that we were stuck in a very significant flood 8n Hue for a few days. This caused us to need to change a lot of our plans, nd to stay extra days in Hue. Hien was a huge help, orchestrating all of these changes and ensuring that we could stay in our beautiful hotel - the Silk Path Grand Hue - for two extra nights. Without Hien we would probably have never been in such a great hotel and wouldn’t have known what do when the rain started. Having the support of Kim Kim was perfect for this situation.

Hotel Reviews
Silk Path Grand Hue

We were stranded here for 4 days in a major flood. The staff were fantastic and kept us feeling safe and secure in spite of a serious situation in Hue. Thank you!

Authenticity & Character
Location
Staff
Hotel nd restaurant staff took wonderful care of us under very trying circumstances.
Cleanliness & Comfort
Our room was wonderfully clean and comfortable.
Orchid Premium Cruise

Incredible food, accommodation, and service. The crew and staff were amazing, especially the chef and manager, Bang.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A O Traditional Vietnamese Culture Show with Dinner
A O Traditional Vietnamese Culture Show with Dinner
Ho Chi Minh City

Fun and interesting albeit a bit touristy.

Cu Chi Tunnels & Half Day  City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City

Very educational. Phil was a great guide.

Hue Evening Foodie Cyclo Tour
Hue Evening Foodie Cyclo Tour
Hue
Food
The restaurant was delicious.
Hue Half Day Sightseeing
Hue Half Day Sightseeing
Hue

Interesting but curtailed by bad weather.

Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

Amazing and unique.

Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)
Kayaking in Ao Ech Area - Disembark Cruise (Orchid Cruise)
Ha Long Bay

Fun kayaking experience.

Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Ha Long Bay

One of the top activities on our trip. Bang and the staff were awesome.

Food
Some of the best food we had in Vietnam!
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Hanoi

It’s a long trip but really fun and interesting.

Ha Long Bay Scenic Plane
Ha Long Bay Scenic Plane
Vietnam
Dinner at Ly Club Restaurant
Dinner at Ly Club Restaurant
Hanoi

Food was fine, but a little dull compared to the other places we ate. 100% of the other patrons were also tourists.

Hanoi Sightseeing Fullday Tour  with Train Track Coffee
Hanoi Sightseeing Fullday Tour with Train Track Coffee
Hanoi
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Great to have this assistance after a long flight.

Quality of Experience
Guides, Drivers and Staff
KC was great and knew the best places for us to go.
Transport
Safe and reliable b
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Andrew,

Thank you for taking the time to leave a wonderful review of your experience in Vietnam!

We’re over the moon to hear that you’re happy about your holiday even though it was very challenged ! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

Doris was everything!!
Vietnam | Oct 18 - Oct 30, 2025

J
jannine h.
Chicago, IL | Reviewed on Nov 06, 2025

Doris was exceptional. She remained the center of our wheel throughout our trip. She checked in and made sure all the moving parts were cohesive. Her kindness and clear investment in our experience made everything magical!

Local specialist: Doris Bui

The trip was phenomenal! The guides, accommod...
Vietnam | Oct 15 - Oct 25, 2025

E
Emily h.
Mequon, WI | Reviewed on Oct 26, 2025
The trip was phenomenal! The guides, accommodation and activities were all top notch. The only things I would suggest is more communication regarding day to day logistics. I didn’t always know details about where/when and for how long activities would be. That means I wasn’t prepared or dressed correctly on a regular basis. In addition, we ran into significant issues with visas that I would have appreciated more guidance on. I had to specifically ask whether a visa was needed for Cambodia... Read more

The trip was phenomenal! The guides, accommodation and activities were all top notch. The only things I would suggest is more communication regarding day to day logistics. I didn’t always know details about where/when and for how long activities would be. That means I wasn’t prepared or dressed correctly on a regular basis. In addition, we ran into significant issues with visas that I would have appreciated more guidance on. I had to specifically ask whether a visa was needed for Cambodia else I wouldn’t have known to get one. We had to file for an emergency visa on the way home and ultimately had to repurchase a second set of flights home because they didn’t tell me I had to either file for a multi visit Vietnam visa or book a flight home that went through Hanoi to the next country. That type of support for a trip was expected to ensure a successful trip.

Hotel Reviews
Dragon Legend Cruise
Hon Gai

We have traveled all around the world and this was one of my very favorite and most memorable experiences. The cruise was absolute luxury. Room was huge with beautiful views. Food and menus were incredible- 8 courses at every meal! Dinner at night under the stars was beautiful and they surprised us with a special anniversary cake and celebration. Excursions were great with our guide Kenny. Couldn’t recommend more!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Very helpful and friendly staff. Gorgeous resort and spa. I had a massage and facial there that was wonderful. We spent our anniversary there and enjoyed dinner at the Temple restaurant. Pool area was beautiful and relaxing. Room was very spacious with a balcony. Bikes on property were fun to use to check out old town and beaches.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Angkor Village Hotel

The staff was incredible and the property was so unique and stunning! I loved the a la carte breakfast and the hotel surprised us with a celebratory bottle of sparkling wine for our anniversary. Location was perfect and walkable to many restaurants and bars. Cocktails were great and pool was so refreshing after a day of sightseeing.

Authenticity & Character
Location
Staff
They remembered our names all the time even though we were there for a short stay
Cleanliness & Comfort
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 09, 2025
Hi Emily, Thanks so much for sharing your thoughts - it really means a lot! We’re thrilled to hear that the trip was phenomenal and that you enjoyed the guides, accommodations, and activities. Your kind words about the team on the ground motivate us to keep delivering those “top-notch” moments. We sincerely appreciate your constructive suggestions, as they help us refine our service. To address your points: 1. Daily Logistics & Communication: We sent and confirmed the final itinerary... Read more

Hi Emily,

Thanks so much for sharing your thoughts - it really means a lot! We’re thrilled to hear that the trip was phenomenal and that you enjoyed the guides, accommodations, and activities. Your kind words about the team on the ground motivate us to keep delivering those “top-notch” moments.

We sincerely appreciate your constructive suggestions, as they help us refine our service. To address your points:

1. Daily Logistics & Communication: We sent and confirmed the final itinerary before you left for Vietnam, and it’s meant to be your go-to guide. On top of that, the guides are supposed to brief you each day on the next day’s plan including the timings, even what to wear. We’ll double-down with the team to make sure those briefings are provided every day, super clear and proactive.

2. Cambodia Visa: Visa on arrival or e-visa works just fine. I’m sorry I didn’t flag that upfront and only mentioned it after you asked. I’ll make sure it’s in the pre-trip info from now on.

3. Vietnam Visa & Departure Flight: You’d shared the flight leaving Siem Reap and transiting Bangkok (no stops in Vietnam), so a Vietnam single-entry visa made sense, that’s why we didn’t suggest multiple entries. If we’d known the details of any flight changes, we’d have jumped right in to help

Your feedback is invaluable, and we’re already implementing these improvements to make future trips even smoother. If there’s anything else on your mind or a way we can make your next trip even better, just say the word—I’d love to make it happen!!

Best,
Minh.

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