Kimkim Trip Reviews for Vietnam

Our trip to Vietnam was amazing and we had a blast full fun memories to remember. Our specialist Ashley did a fantastic job booking our trip to Ho Chi Minh and Hanoi. We had several tours that were exciting and interesting to all of us. Food tour with young motor cyclist tour guides was great in Ho Chi Minh. It was fun and best ever tour we had. Recommended to everyone, fun & exciting experience. Ha long bay, street train tour-and walking food tour were our best tours that we experience. Local foods were delicious in Hanoi. Rated 5 for my over all experiences 😊

The entire trip was so smooth and organized because of Kimkim, we truly got to enjoy the country without any stress!

Hotel Reviews

Le Clos Du Fil Hotel

Ninh Binh

Had an amazing view from our very large patio. Super clean and staff were very friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pu Luong Retreat

Thanh Hoa

This place is stunningly beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GM Premium Hotel Hanoi

Perfectly situated in old town. Very clean and wonderful service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silverland Mây Hotel

Authenticity & Character

Location

Walking distance to so may shops and places to eat.

Staff

Cleanliness & Comfort

Activity Reviews

Scenic Cycling Experience Around the Village

Ninh Binh

Such a wonderful way to see the mountains of this town. Would highly recommend doing this.

Quality of Experience

Guides, Drivers and Staff

Transport

Water Wheels walk and Bamboo Rafting

Pu Luong Nature Reserve

Highly recommend going to Pu luang to see the small rice villages and mountains.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring Ho Chi Minh city Half Day Tour

Ho Chi Minh City

Guide was be try knowledgeable and friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

Quality of Experience

Guides, Drivers and Staff

Transport

Doris did an exceptional job helping me before and during this lengthy trip to Vietnam. There were a ton of moving parts, lots of logistics and planning needed, and it couldn’t have went more smoothly. She picked out great places for me to stay, catering to the types of places I wanted to be around. She handled booking all the tours making it hassle free for everything I wanted to do, all I had to do was show up. All of the tour guides she used (the trip was across multiple cities) were incredible (especially Destiny in Hoi An/Ba Na Hills). I couldn’t have had a better time in such an amazing country, and Doris made it so easy. Highly recommend!

Long, my local specialist was outstanding, THE BEST! He has restored my faith in kimkim.

I had my first trip with kimkim to Croatia in Oct. 2019. The local specialist, Antonia, was amazing. She was a true "Travel Magician" and we had the best time thanks to her.

Second trip with kimkim was to Portugal in Oct 2022 with local specialist Beatriz based in Madrid, and it was an absolute disaster. Beatriz failed us in so many ways. Because of my 2019 trip experience, I got my closest friends to join this trip. We were all totally disappointed and I had to keep apologizing to my friends. I was determined as a result never to travel with kimkim again.

This time, I wanted to vacation in Vietnam and my daughter encouraged me to give kimkim another chance as she and her family returned from a very good trip with kimkim in summer. Against my better judgement I did and now very pleased to report, Long did a fabulous job from start to finish, and has restored my faith in kimkim.

At the outset I asked Long if he had read my 2 previous reviews, and told him that I expected him to perform and deliver to my expectations. And yes, Long more than delivered. He understood my "demands" - great sightseeing, great local food, the best but not outrageously-priced hotels, and superior guides/on-the-ground service.
Long put together a wonderful trip itinerary and was extremely responsive and helpful throughout the entire planning process.

Thanks to his diligence, and stellar customer service, my husband and I had the most enjoyable time and loved Vietnam.
We did so many interesting and fun things. Ate the best local food, great foodie tours. Stayed in well-located 5-star hotels - charming boutique hotel in Hanoi French Quarters, the best room (gigantic honeymoon room with this phenomenal round bed) on our Ha Long Bay cruise, and beautiful Moire Hoi An (IHG collection) right by the river in Hue, etc, etc.

On arrival in Vietnam, they provided VIP Fast Track Service at the airport, and we were escorted and breezed through customs.
We had our own private cars with excellent, careful drivers and great, very knowledgeable local guides.
While waiting to return home, we met fellow travelers at the airport who didn't do half the fun and exciting things we did - Highlights: Cyclo Tour (we were pedalled through downtown Hanoi in their version of rickshaw right smack in the heart of downtown traffic with our cyclist assuring us repeatedly "No. 1 Driver!" as he skilfully avoided oncoming buses and motor bikes), flat-bottom boat ride down the river in Tam Coc where the boats were rowed with feet not hands, Citadel (stunningly beautiful Imperial palace in Hue built with heavy French influence), basket boat ride in Hoi An and Sai Gon Night Street Eats with Vespa Wanderers (sat pillion on Vespa scooters and ferried from restaurant to restaurant eating the most delicious local food - best coffee, best Vietnamese sandwich, amazing fancy restaurant, best local dessert and capped it off with drinks at a nice bar.)

Long of Realistic Asia planned a fabulous itinerary for us and totally performed and delivered. He personally welcomed and met us in Hanoi with souvenir gifts handmade by his girlfriend, prepped us every day on what to expect the next day, made sure we had the best guides and drivers, checked with us every day to make sure we were happy and had no complaints....in constant contact and responded immediately to anything we needed.
In short, he was OUTSTANDING, THE BEST, another true Travel Magician.
He even checked and made sure we returned home safely.
Extremely well done Long and THANK YOU. You have restored our faith in kimkim.
We will be recommending good friends to you. Keep up your superior level of customer service.

Hotel Reviews

Hôtel des Arts Saigon - MGallery Collection

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Moire Hoi An, Vignette Collection

Great location by the river and bridge

Authenticity & Character

Location

Cleanliness & Comfort

Silk Path Grand Hue

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orchid Classic Cruise

Hai Phong

Great Cruise Leader. Amazing customer service in the dining room from chef down to servers.

Authenticity & Character

Location

Staff

Lovely, friendly, very attentive, extremely customer-oriented

Cleanliness & Comfort

The boat needs update and repairs in some areas.

The Oriental Jade Hotel

Hanoi

Lovely, charming well-located hotel with incredible customer service. We were having breakfast the first morning when a staff came to apologize if our sleep was disturbed by a fire alarm that went off mistakenly. The alarm was so soft, my husband couldn't even hear it when I asked him. Our final morning breakfast, a server came to say she knows we will have a 3-hour road trip to Ha Long Bay and could she pack a lunch bag for us. Amazing. During breakfast, I completed a review of the hotel, rated it the best, made a recommendation for a 2nd chair in the room and when we were checking out, the Hotel Manager came to personally thank us, gave us a small gift and thanked me for my recommendation. This is one hotel you must provide for all your guests in Hanoi. Amazing, phenomenal service, great breakfast, great location, comfortable and very clean room and all-around very attentive staff from doorman to reception to Restaurant staff. I have stayed in many 5-star, superior hotels but this one ranks way above the best because of its stellar, extremely attentive customer service. Definitely goes the extra mile!

Authenticity & Character

See my review

Location

See my review

Staff

Incredible, the best customer service possible. You will be floored!

Cleanliness & Comfort

The entire room and bathroom were clean

Activity Reviews

A O Traditional Vietnamese Culture Show

Ho Chi Minh City

Spectacular, amazing show. A MUST-SEE!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Exploring Ho Chi Minh city Tour

Ho Chi Minh City

A little boring but our guide tried his best. The choice of places to visit should be reviewed.

Quality of Experience

Guides, Drivers and Staff

Transport

Sai Gon Nights Street Eats with Vespa Wanderers

Ho Chi Minh City

Amazing experience riding pillion on a Vespa scooter and being ferried from restaurant to restaurant to enjoy the best food. HIGHLY RECOMMEND!

Quality of Experience

Food

Excellent pick of restaurants

Guides, Drivers and Staff

Very skilled and good Vespa drivers. Great customer service

Transport

Cam Thanh Fishing Village Tour & Basket Boat Ride

Hoi An

Very fun and unusual experience. Sailing down the river, nice and the spinning boats, great for the young

Quality of Experience

Food

Delicious, very good lunch

Guides, Drivers and Staff

Transport

Authentic Home Dining - Enjoy a traditional Hue dinner

Hue

Lovely experience - delicious food and great guide

Quality of Experience

Food

Loved the home-cooked food. The freshly-made in front of your eyes sesame dessert was so delicious

Guides, Drivers and Staff

Transport

Imperial City Tour of Hue Half-Day Exploration

Hue

Loved the Citadel. Uniquely beautiful with heavy French influence.

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting Trung Trang cave - Disembark Cruise (Orchid Cruise)

Ha Long Bay

Interesting

Quality of Experience

Guides, Drivers and Staff

Transport

Onboarding Cruise To Lan Ha Bay (Orchid Cruise)

Ha Long Bay

Ha Long Bay is amazing. Stunningly beautiful. A must-do.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Hoa Lu & Tam Coc (Ninh Binh)

Hanoi

Very enjoyable

Quality of Experience

Guides, Drivers and Staff

Transport

Around the Old Quater by Walking and Cyclo Tour.

Hanoi

Loved it. Unique experience being propelled through crazy downtown traffic. Very skilled and entertaining cyclists

Quality of Experience

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

Incredible, very helpful

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent, careful and very courteous drivers

This was our first experience in south east Asia. Doris prepared a wonderful itinerary for us. After inquiring our travel dates and interests, she designed a detailed and comprehensive plan for our trip encompassing everything we asked for and more good stuff. she was very meticulous in the design and was open to making changes at our request. The overall experience exceeded our expectation. In addition, she guided us through every step and carefully monitored all reservations and deadlines to ensure a perfect trip which it was.
She coordinated the tours, guides, drivers, hotels and flights to our liking and made changes when we asked. she helped with a couple restaurant reservations. she responded to our inquiries with no delays. she was also very personable and friendly which made the interaction that much more pleasant. I give Doris the highest remarks and recommendation as a travel consultant.

We had good guides in Bangkok, Central and South Vietnam . all showed enthusiasm and willingness to give us the best experience. Our guide in Ho CHi Minh city, Mr. Hung Ha was exceptional. The 3 guides in Hoi An city who covered different aspects of our stay were very good , friendly and enthusiastic. I would have all these guides again .

we had memorable moments in every place we visited. Hoi An stands out as well as the nature in Mai Chau and the trip to Mekong Delta. The ending at Phu Quoc island was so lovely ( this was Doris's idea and plan) that we could have stayed there two more days. so perhaps next time. we will not forget the time we spent there

Sincerely,

shant hamamah

Hotel Reviews

Indochine Lan Ha Cruise

Hai Phong

this was a one night cruise. amazing and friendly staff. very helpful in explaining the plan and activities. great food. it was not crowded so lots of space on the deck to enjoy the scenery and relax. the trip to the cave was awesome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ninh Binh Hidden Charm

Ninh Binh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nouvo City Hotel

Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Star Hotel & Spa

Ho Chi Minh City

very nice and modern hotel within walking distance to many attractions , restaurants, night life, coffee shops . very helpful and friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Green Bay Resort Phu Quoc

The hotel was rustic and one feels in a jungle yet staying at a 5 star hotel. great pool, great beach, great service and wonderful staff. would f=definitely come back here at our next visit

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mai Chau Ecolodge

One beautiful hotel . one feels like staying in nature. Great restaurant and service. perfect location to wonder around. beautiful scenery

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City

Vietnam

one of the best days to see this Delta and explore the local villages and all that they do . Superb guide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19) - Hoi An Ancient Town

Hoi An

great day to see the ancient town highlights and also the villages nearby. Lunch was very good. guides were superb

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mai Chau - Ninh Binh - Hoa Lu, Ancient Capital - Tam Coc Boat Trip

Vietnam

the boat trip was great.

Quality of Experience

Hanoi City Tour & Half-day Sightseeing by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)

Hanoi

great tour and guide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok - Railway market - Floating market

Bangkok

kind of touristic and a long drive back and forth

Quality of Experience

Guides, Drivers and Staff

Transport

Bangkok City tour (B)

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We loved our guides and drivers in every city—they were extremely helpful and knowledgeable. The logistics were perfectly organized and we knew we were in good hands. All three hotels we stayed in were nice, with very good free breakfast options, and we particularly like the Saga Hotel in Hoi An. It made a huge difference to have Lucy’s help in choosing locations and organizing local assistance.

Our experience booking with Kim Kim and Trang was the best service and holiday booking experience we have ever had. The tour and hotel recommendations were perfect. In particualr the Allegro Hotel in Hoi An which was a small slice of paradise. We also love the Ocean Bay resort in Phu Quoc our biggest disappointment was not booking more time. The beach was pristine and the water was clear and warm. We did go to other beaches whilst there and they didn't compare and were less spotless. Our tour guide in Hanoi, Ben, was fantastic during our Jeep tour. We loved the personal touches such as taking us to his uncles apartment to see how people live in old Hanoi. I definitely recommend the egg coffee. Lunch was incuded and he showed us how to eat the local traditional food. It was a bit chilly but the Anatole hotel was located close to UniQlo to buy a warm jacket. The hotel was small and ideally located for the old town. In Hoi An our tour guide was Destiny and we were so lucky to have her as our guide. She was increadibly knowledgable and we recommended her to others visiting the area. Ho Chi Minh was probably our least favourite place and I know many reviews can be mixed - people see to love it or loath it. It is a BIG city and very bustling bt again our guide Richard was amazing. We stayed at the Le Vela hotel which we found to be a fairly generic hotel you migh find in any part of the world unlike the other hotels we stayed in during our trip - it should be noted this hotel is popular with locals on the weekend for weddings and birthday parties - so our Sunday arrival was perhaps more hectic than usual. We did have an issue with the airconditioning which appeared to be set permanently at 25c and despite having staff look at this it was not fixed - it appeared to be a default temperature. However, there was a fantastic french restaurant acorss the road and it was amazing food. Our 5 days in Phu Quoc was great and relaxing but was quite busy with Russian tourists. I think our choice of booking with a local person was evident throughour with fantastic almost daily communication from Trang. This was an absolute bonus when Vietnam Airline changed our flight back to Ho Chi Minh to a later time meaning we would not make our International connection home. However, Trang got straight onto this and rebooked the flight to allow us plenty of time to make our connection. We know if we had booked with an agent in Australia we would not have received such a quick response. It was sad we had to leave earlier meaning a 26 hour trip back to home but it was out of everyone's control. Ho Chi Minh airport is expensive so make sure you buy all of your souveniors prior to setting to the airport. Everything about the trip ran smoothly from the drivers to the tour guides. I could not recommend Trang more highly for your trip to Vietnam - you will not be disappointed. Thank you Trang your service was amazing and we are so delighted we choose you to book our memorable trip to Vietnam

We had no idea where to go but wanted to see Vietnam and Laos in a limited time frame. In that regard, KimKim did a fabulous job and we wish we had more time to see more of the country.

KimKim did a good job planning our itinerary and we didn’t once have to wait to meet up with our guides who were always on time. Our last guide, Richard, also the youngest, had the best English. He had also researched the history of Vietnam and the wars throughout their history and had prepared his own material to show us, further explaining them.

All our guides were knowledgeable but they were all also sometimes hard to understand as their pronunciation was often challenging to us. None of them really understood our questions when we strayed from the subject.

Our final excursion to the floating market was interesting to see but I’m not sure it was worth the long drive and it was one we would have skipped, especially given how bad our driver was.

Hotel Reviews

Can Tho Ecolodge

Can Tho

Location is away from anything but it is an eco-hotel. Quiet, large rooms, mediocre food. Pretty grounds.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Star Hotel & Spa

Ho Chi Minh City

Nice rooms, clean, ok food. Last two nights the pool and rooftop bar were off limits due to private parties but they did arrange access to a neighbouring hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hoi An Delicacy Hotel & Spa

Hoi An

Hotel was nice and certainly clean. Location was a little out of town but an easy enough walk. Quiet…/

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradise Sails

Cabin was good and food basic except for lunch the first day. One day trip and we did not go very far. Activities were basic and a little too crammed together. The bay is full of other tourist boats and the water is filthy although the landscape is pretty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lalita Boutique & Spa Ninh Binh

Too far from town and not that nice of a hotel.

Authenticity & Character

Location

There were other hotels in same price range in town. This location required walking on a long, dusty and busy road to go anywhere.

Staff

Cleanliness & Comfort

Hanoi Pearl Hotel

Hanoi

Great location in the heart of Hanoi but the room was basic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Souphattra Hotel Luang Prabang

Luang Prabang

Comfortable hotel with large room and rating only suffered due to the location which is about 1.2 km from anything. Staff was great - food mediocre.

Authenticity & Character

Location

Sadly, can’t relocate the hotel.

Staff

Cleanliness & Comfort

Activity Review

Can Tho - Cai Rang Floating Market - Biking to Explore Local Villages and Orchards - Ho Chi Minh city

Can Tho

We had to travel too far with a lousy driver only to have a mediocre experience. This was part of the trip we would have been happy to skip. The floating market was interesting but not overwhelming and the bike ride was also lacking much interest.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Doris is the most professional and proficient travel representative to work with. Her suggestions, attention to detail, and follow through are perfect.

Hotel Reviews

Pullman Phu Quoc Resort

Phu Quoc

Wonderful Hotel with a great pool. Right on the beach!

Authenticity & Character

Newer modern design.

Location

The Hotel is a bit isolated however only 20 minutes from other attractions

Staff

Everyone was great

Cleanliness & Comfort

Very clean and house keeping did a wonderful job!

The Reverie Saigon

This is one of the most beautiful hotels we have ever stayed in. Book a corner room on a high floor and enjoy the magnificent views! Wow!

Authenticity & Character

The granite floors are simply a piece of art! The check in process is personal!

Location

Right in Times Square. Perfect lication

Staff

From the front door, to breakfast and beyond every staff member is professional, charming, and helpful!

Cleanliness & Comfort

The beds are amazing!

Indochine Premium Cruise

This boat is authentic and beautiful! I can’t imagine visiting Ha Long Bay on any other vessel.

Authenticity & Character

Beyond Compare!

Location

Staff

Wonderful in every way!

Cleanliness & Comfort

The beds are amazing.

Emeralda Tam Coc Resort

By far the best hotel in Tam Coc!

Authenticity & Character

Beautiful room with wood floors!

Location

Right on the water!

Staff

Cleanliness & Comfort

The Oriental Jade Hotel

Hanoi

The location is great. The staff is very helpful and attentive. The rooms are beautiful! The breakfast was superb.

Authenticity & Character

Love the boutique feel!

Location

Staff

Everyone works with a smile and is helpful!

Cleanliness & Comfort

Activity Reviews

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City

Vietnam

This is a very interesting area! Worth the visit but a bit far from Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Halong Bay - Hanoi - Fly to Ho Chi Minh City

Vietnam

Flight was on time and good!

Visit Cu Chi Tunnels & Ho Chi Minh City Tour

Ho Chi Minh City

This is a very historic place to visit! So interesting!

Quality of Experience

Guides, Drivers and Staff

Transport

Ninh Binh - Halong Bay, Overnight on Cruise

Vietnam

Ha Long Bay is a must do while in North Vietnam!

Quality of Experience

Food

Guides, Drivers and Staff

Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Mua Cave - Tam Coc Boat Trip

Ninh Binh

Beautiful Day overall! So happy we did this!

Quality of Experience

Rural Area

Food

Guides, Drivers and Staff

Everything was on time and our guide was very knowledgeable with good english skills.

Transport

Car could have been a little newer and nicer but our driver was excellent. Loved his smile!

Hanoi Culture & Walking Tour

Hanoi

The sites visited were a great introduction to Vietnam

Quality of Experience

Food

All the food was great

Guides, Drivers and Staff

It was great to have the same guides throughout North Vietnam.

Transport

This was the only location where the vehicle could have been a bit nicer. Our driver was fantastic.

Where to start....This was a trip of a lifetime for us. This was our first time using KimKim and we were blown away! From the hotels, the food, the tours and most of all our tour guides; sheer perfection. Trang answered all my questions as the trip was unfolding, and really planned us a magnificent trip to Vietnam. Going North to South way to explore Vietam. We would definitely book again and will ask for Trang!

Thank you for making this trip one that will be in our hearts forever!

Ashley listened to us a created a fantastic trip combining the city, history, mountains, countryside and water. We traveled by bike, motorcycle, bus, plane and boat - all perfectly executed by Ashley and Kim Kim with all pick ups and drop offs, multiple drivers and guides and planned events. We were surprised at how GOOD EVERYTHING was - both the expected (the majesty of Halong Bay and the wonderful organized chaotic buzz of Hanoi) and the unexpected (very interesting and fun to learn about coffee and how to make drinks, walking through the alleyways of Hanoi with a brilliant guide on a food tour, the quiet mountains, decompressing watching the Mekong Delta, the markets, the detailed discussions with guides while on long walks). I am not a foodie - worse, I am vegan - and for vegans shy of travel I should mention that the food was amazing - and guides always confirmed / called ahead and asked questions to ensure that all worked for me. I have never eaten so well or such fresh produce. Lastly, the hotels, homestays and lodges that Ashley booked for us were perfect -- small, attentive helpful staff, efficient laundry service (perfect as we travel with only carry ons) and good for a cold beer in the late afternoon post the days exploration and the night's activities. Huge thank you to Ashley and KimKim for creating such a memorable trip!

Evrything was super easy and Lucy was the vest, always quick to respond and helpful.

From the beginning, Trang aimed to understand the type of trip I was seeking for myself and family. Our trip planning began almost a year before the trip. She was very patient and made so many modifications to my itinerary. I wanted a mix of rural, cultural, city and nature seeking. It’s very important for me to support local businesses and have an authentic cultural experience. All of my accommodations and tours satisfied my requests. 2 in particular - the nonprofit Cardamon Tent Camp and Canvas Orchid Retreat matched our priorities toward socially responsible tourism. Trang was also able to secure adjoining or adjacent rooms for each of our hotel stays. Prior to our departure, I had trouble with my flight and VISA. Thankfully, Trang was proactive in settling the VISA and adjusting my itinerary to accommodate my late change in plans. Throughout the trip, Trang checked in with me to make sure my accommodations and local tour guides were satisfying my needs. I wish that Trang could plan all of my future trips!

Lucy was fantastic. She had great suggestions and she handled all of our questions before and during our trip in a timely manner. We had a great experience with KimKim.

Hotel Reviews

Acnos Grand Hotel

Ho Chi Minh

Very comfortable and great location.

Authenticity & Character

Right in the hustle and bustle but well built. Didn’t hear a thing at night.

Location

Walkable to old quarter.

Staff

Friendly and helpful.

Cleanliness & Comfort

Lasenta

Hoi An

Stunning hotel.

Authenticity & Character

Luxurious

Location

Walkable to the old quarter.

Staff

Friendly and helpful

Cleanliness & Comfort

Erina Cruise

Great experience on Ha Long Bay.

Authenticity & Character

Very charming

Location

We were in the middle of the bay! Went swimming and kayaking.

Staff

So friendly!

Cleanliness & Comfort

Pu Luong Eco Garden

Beautiful hotel. Wish we had stayed another night!

Authenticity & Character

Beautiful views.

Location

The spa was wonderful.

Staff

Very friendly and helpful.

Cleanliness & Comfort

MK Premier Boutique hotel

Hanoi

Greta locations and great breakfast.

Authenticity & Character

Very charming

Location

Walk to everything!

Staff

Friendly and helpful

Cleanliness & Comfort

Activity Reviews

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sai Gon Nights Street Eats with Vespa Wanderers

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cycling trip to Cam Thanh Village - Hoi An Walking City Tour

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem

Hanoi

Quality of Experience

Guides, Drivers and Staff

Transport

We were extremely happy with Realistic Asia/ Kim Kim company. Hien, our trip coordinator, was super organized and very attentive to details. She helped us plan the 3 weeks trip to tour North, Central and South Vietnam. She accommodated the changes we wanted and always responded back to us within few hours. She kept checking on us when we were in each city and made sure that we were ok and confirmed our transfers and rides. She even came to meet us at the hotel.
All tours and tour guides were amazing.
KC Cuong picked us up as we arrived in Hanoi . He was an amazing tour guide. We enjoyed his company tremendously. He is very knowledgeable and easy to work with. He even took our cloth to the laundromat and exchanged money from the bank so we didn't have to bother. When it was time to transfer to a different city , he walked with us the airline counter and helped us check in our luggage . I can't say enough about him.
Charlie picked us up in Hue. Spent time with us then drove us to Hoi An. He is also very super friendly and knowledgeable. He was a chef before so he was so helpful in guiding us to local yummy restaurants and advised us where to go. We enjoyed our tours with him and kept texting him for food advice even after he left us. We highly recommend him as well.

We came back home and kept talking how Hien made our trip so easy; how much we enjoyed KC and Charlie ; how yummy the food is and how much we Loved Vietnam. Everything was so wonderful. I will definitely use Kim Kim company again and again.
Thank you Hien and Happy New Year 2026

Hotel Reviews

Lyra Grandeur Cruise

Beautiful clean boat. The cruise goes up and back on the same path so you really do not stop in different cities. Nice and relaxing . Very stable . I was happy I didn't get motion sickness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nham Village Resort

Beautiful quiet resort. We got a bike a biked around. Beautiful and serene We were there Xmas eve. The staff put a nice show and dinner. We had music and games afterwards. It was really nice.

Authenticity & Character

Location

Staff

Everyone was super friendly

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Hoi An

Great hotel and great location. Away from the noise yet you can walk to the center of the city

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silk Path Grand Hue

Very beautiful and clean large rooms. Easy to get out and walk by the river. Enjoyed our stay

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dusit Princess Moonrise Beach Resort

Very Beautiful Hotel with a sandy beach. Water was warm and clean

Authenticity & Character

Location

Easy to walk to the city that made it nice to get out and visit.

Staff

Cleanliness & Comfort

Hotel Grand Saigon

Ho Chi Minh City

Beautiful hotel with very spacious rooms . Walking distance to many stores and places and very friendly staff.

Authenticity & Character

It ia a beautiful historic hotel.

Location

We can walk to many places.

Staff

Cleanliness & Comfort

Activity Reviews

A Wonderful Day Experience At Van Lang Fishing Village ( with biking )

Vietnam

I was skeptical about this tour but it was one of our favorites. We loved all the details

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Imperial City Tour of Hue Half-Day Exploration

Hue

It was beautiful tour of the city. We loved it. Charlie was amazing

Quality of Experience

Guides, Drivers and Staff

VIP Fast Track Service

Vietnam

Transport was easy and friendly

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Teh Dar Show with Fine Dining

Hoi An

The show was extraordinary. The dinner was ok. I would have had dinner on our own after the show

Quality of Experience

Food

Guides, Drivers and Staff

The guide wasn't really interested in us. He was just there

Transport

Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)

Vietnam

Nice experience. I think one day cruise instead of 2 would be my preference

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )

Ho Chi Minh City

It was a lovely evening tour. We enjoyed the ride and the food on the way

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Tho Ha - Galaxy Grotto (S)

Ninh Binh

It was a fun experience. We loved the Grotto

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gala Dinner On 24 December

Ninh Binh

Nice xmas eve dinner and show at the hotel. Music and gamed afterwards

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Exploration & Vietnamese Coffee Tasting

Hanoi

It was a beautiful experience and were happy that the train was running. We love the salted coffee

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour (S)

Hanoi

Food was so delicious. However, we had it after our Vaspa tour where we had food as part of that tour. I wish we had more time in between or had it on different days

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Noi Countryside Adventure by Vespa

Hanoi

It was a beautiful ride. We were 4 of us and we ride behind the driver. The tour duide was very good and took us to different beautiful places. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Our travel agent at KimKim, Hien, was so helpful not only setting up the trip before we left, but also on the trip.
Throughout our time in Vietnam and Cambodia, she kept in touch with us to make sure we liked our guides, that we likes our tours and making sure we were where we needed to be. She checked in to see if we wanted to move our flight forward to better suit our itinerary then made the changes on her own. She even sent me a special gift on my birthday.

This trip was so wonderful and it was all completely suggested and created by Hien. I would highly recommend her to anyone looking at visiting Vietnam and Cambodia!

Hotel Reviews

Lynnaya Urban River Resort

Siem Reap

Beautiful hotel! They have a roof top restaurant with happy our and live music that is lush with flowers and vegetation and draping. Great steak! The pool was relaxing and zen. Perfect location close to the river and the downtown night life.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Hoi An

This hotel is so beautiful! The staff was amazing, the food was great, the spa was incredible. All 4 of use took in a day the spa for the cost of 1 massage in the US

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ambassador Signature Cruise

Great view and food. They had a fun night of happy hour, dinner and live music outside on the roof with a light show.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

O'Gallery Premier Hotel & Spa

In the center of everything! Clean, large rooms and fantastic breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bach Suites Saigon, A Member of Design Hotels

Central location, top notch facilities and staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lantern Making & Thanh Dong Organic Farm ( HUT)

Hoi An

Lantern making was a great activity to do with the kids and meeting the farmers and seeing their way of life was very interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Dark & Bright Cave - Disembarking Ambassador Cruise

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Immerse in the Beauty of Lan Ha Bay - Ambassador Signature Cruise ( Day 2)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise

Ha Long Bay

Absolutely Beautiful!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Ho Chi Minh city Half Day Tour

Ho Chi Minh City

One of the top experiences of the trip. The room was pitch black so you really focused on the food and trying to eat it. I'm not an adventurous eater, so it was wild not knowing what I was eating, but every dish was so flavorful and delicious. It was fun to find out afterwards what each dish was.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour (S)

Hanoi

We got to try so many new foods. I felt save trying street food with my guide picking the right vendors.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lu And Tam Coc Exploration

Vietnam

Beautiful experience that gets you outside of the city.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Half Day City Tour & Train Street

Hanoi

Don't miss this fun experience. This was the highlight of our Hanoi experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Cu Chi Tunnels

Ho Chi Minh City

This gives you an intimate understanding of the mental warfare that Vietnam used to on the enemy soldier who never knew where the Vietnamese would pop up with a surprise attack..

Quality of Experience

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

1st class treatment. They meet you at the gate and guide you through all customs, baggage claim, etc.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip to Vietnam was fantastic, from the planning stage to the return home.
Trang helped me plan the itinerary and activities for each day. I really enjoyed the peace of mind of always having a driver waiting for us at the airport and hotel for our tours.
My best experiences were the tours in the Mekong Delta and Ben Tre, Cu Chi Tunnels & Ho Chi Minh City Tour, Legendary Russian Jeep City Tour in Hanoi, and Lan Ha Bay Day Cruise.

Hotel Reviews

The Ann Hotel Hanoi

Hanoi

The hotel was very good, clean, and the room was comfortable. The breakfast had a lot of variety, but I thought the quality could be better. The location was good, but if I go back to Hanoi, I will choose another area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palm Garden Resort - Hoi An

The hotel is beautiful, right on the sand, with a restaurant serving the beach and pool. There are three restaurants in the hotel, a games room, spa, and pool. Refreshments, coffee, and a small snack were available to guests in the lobby. The room was comfortable, and we received water every day. The facilities were very clean, and the hotel garden was very well maintained. The hotel was beautifully decorated and authentic. Breakfast was spectacular.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orchid Saigon Hotel

Ho Chi Minh

The hotel was comfortable, the staff very gentle and the breakfast delicious.

Authenticity & Character

Location

Extremely well located

Staff

The staff was very helpful and gentle.

Cleanliness & Comfort

Activity Reviews

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City

Vietnam

Foi uma experiência maravilhosa visitar o Delta do Mekong. Eu não acreditei quando vi os canudos com os nossos nomes gravados e achei sensacional. O guia foi fantástico e nos explicou muitas coisas durante o passeio.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An - Hue City tour - Hoi An (Join-in a small group) HUEHA

Hoi An

I enjoyed visiting Hue. It was a long tour with a small group. I think if I had chosen a private tour, I would have had a better experience. I didn't like the place where they took us for lunch, as there was no menu option, and the service and food were not good. I thought that the route through Hai Van Pass and Lap An Lagoon - Lang Co beach would be attractions, but we just passed by these places. Anyway, it was interesting to visit Hue.

Quality of Experience

Definitly the restaurant for lunch must be changed.

Food

It was very bad: food and service.

Guides, Drivers and Staff

They were respectful, gave us attention, but with a bigger group the experience is not marvelous.

Transport

The car was good, but could be better. It was not comfortable.

Hien and the Realistic Asia team are amazing! Hien was a superb planner, very attentive, detail oriented and responsive. The local team, esp Abe, were awesome as well!

We had a fantastic adventure with in Vietnam. The itinerary was definitely a good mix of city and rural, which matched our love of nature and adventure—caves, forests, mangroves, diving, hiking, and plenty of moving parts, all handled smoothly. Even when real travel moments popped up, we felt supported and well looked after. Highly recommend for a well-planned, authentic Vietnam experience.
The things I would do differently is to have less flying every couple of days and less city time. If there was a direct flight from Dong Hoi to Con Asia and we did the tours from Ho chi min at the beginning or the end of the trip. The guide were very accommodating and helpful in Phong Nha & went above and beyond to accommodate and support us. Our guide in Ho Chi Minh was okay but wouldn’t recommend,.
You were supportive, communicative and throughout and we appreciate all of your hard work.

When our family decided to travel to Vietnam we had no particular knowledge of the country. We read the reviews of Kimkim and were very impressed so we contacted Long and requested that he design our trip. We are so glad we made this decision. The vacation was amazing - well planned and well executed. Long was attentive and responsive throughout our stay. The hotels were lovely and the excursions really fun. Our sons especially enjoyed the Vespa food tour. If you are planning a trip to this beautiful country KimKim is an excellent choice.