Kimkim Trip Reviews for Vietnam

4.9
Based on 521 ratings
Read 521 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I would have liked for our flight seats to ha...
Vietnam | Mar 6 - Mar 25, 2025

M
Margaret N.
Boston, MA | Reviewed on Mar 26, 2025
I would have liked for our flight seats to have been taken care off & set as this trip was organized more then a months time. I would have also liked to have had exact names of appointed restaurants along with their addresses so we could plan accordingly with time & transport arrangements. It’s always helpful to have the trust & confidence that everything has been taken care off thoroughly & completely without having to worry about following up with anyone. Otherwise, I was satisfied... Read more

I would have liked for our flight seats to have been taken care off & set as this trip was organized more then a months time. I would have also liked to have had exact names of appointed restaurants along with their addresses so we could plan accordingly with time & transport arrangements.

It’s always helpful to have the trust & confidence that everything has been taken care off thoroughly & completely without having to worry about following up with anyone.

Otherwise, I was satisfied with your service. Thank you all!!

Hotel Reviews
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
It was all good, clean, efficient.
Location
Staff
Cleanliness & Comfort
Catherine Cruises Halong Bay
Quang Ninh

This cruise hotel was BEAUTIFUL, SPACIOUS for a boat that size & their food was delicious! Of course, the sites helped a lot 😋!!

Authenticity & Character
Location
Spectacular!!
Staff
WONDERFUL Staff!!! ELLA WAS AN INCREDIBLE HOST! 1 of a kind!! She’s pretty SPECIAL!!
Cleanliness & Comfort
Indochine Palace
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bliss Hoi An Beach Resort & Wellness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Royal Hoian -MGallery
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anjali by Syphon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Saigon
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay, Catherine Cruise
Hanoi - Halong Bay, Catherine Cruise
Ha Long Bay

The Staff was INCREDIBLE!! RESPECTFUL!! HUMBLE!! KIND!! And extra credit to/for Ms. Ella!! Her personality shines!! She makes those activities fun, includes everyone & makes everyone feel SPECIAL!! She definitely has the heart & skill to work with People!! This trip was probably my favorite from Vietnam!! Although it was short, it was INCREDIBLY BEAUTIFUL!! The Staff was EXCELLENT & the FOOD was DELICIOUS!! THANK YOU ALL SO MUCH FOR THIS TRIP!

Quality of Experience
Food
Guides, Drivers and Staff
Ella is top notch!! She makes it happen!! Don’t loose her!!!
Transport
Halong Bay - Hanoi - Fly to Hue
Halong Bay - Hanoi - Fly to Hue
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Ha Long Bay, Catherine Cruise - Hanoi - Fly to Hue
Ha Long Bay, Catherine Cruise - Hanoi - Fly to Hue
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Apr 08, 2025
Hi Margie and Joe,
I hope you are doing well and have arrived home safely after your trip to Vietnam, Cambodia and Taiwan. Thank you for taking the time to share your experience with us. It is my great pleasure to help you plan this memorable trip.
Regarding booking in advance the seats in the exit row: As I informed you, the airline doesn’t confirm that seats in advance, they will assign those seats when checking in at the airport only, they will see the health condition of the clients and...
Read more

Hi Margie and Joe,
I hope you are doing well and have arrived home safely after your trip to Vietnam, Cambodia and Taiwan. Thank you for taking the time to share your experience with us. It is my great pleasure to help you plan this memorable trip.
Regarding booking in advance the seats in the exit row: As I informed you, the airline doesn’t confirm that seats in advance, they will assign those seats when checking in at the airport only, they will see the health condition of the clients and the client’s request and decide. So I can not book those seats in advance for you. Thank you for your understanding. If you book business class, you can have the seat number right when issuing the flight tickets, which could be a good choice for you if you want to have the seat number in advance.
Again, thank you for choosing Vietnam and Cambodia as your travel destinations. Wishing YOU and your family all the best and many more memorable holidays ahead!
Warmest greetings from Vietnam,
Trang

Lovely time in Vietnam
Vietnam | Mar 8 - Mar 22, 2025

K
Kim N.
Dallas, TX | Reviewed on Mar 24, 2025

Hien and her team made our trip to Vietnam as effortless as possible. She worked with me for weeks to finalize the travel plan and tours, which was tricky because I was traveling with a young child. She provided check ins and numbers throughout the trip. When we found that one of the hotels was not what we expected it to be, Hien found a solution quickly to correct the situation. We really appreciated how seamless our travel was because of her plan and execution of transport, guides, tours and hotels. I would definitely recommend her again.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 27, 2025

Dear Kim,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam with your family. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review & hope to see you again! I wish you many more happy travels ahead with your family in the future.

With my best regards,
Hien

We had a fantastic trip , very well planned ,...
Vietnam | Mar 16 - Mar 23, 2025

M
Martina M.
Ireland | Reviewed on Mar 24, 2025

We had a fantastic trip , very well planned , no stone left unturned . All the people we met were amazing , accommodation wonderful , no complaints , would definetly recommend

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 10, 2025

Dear Martina,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!

Best regards,
Lucy

Great Vietnam trip!
Vietnam | Feb 28 - Mar 18, 2025

Debra
Debra H.
Los Angeles, CA | Reviewed on Mar 24, 2025
Lucy created a perfect 19-day trip to Vietnam. There were 6 people in our group, and we all had specific things that we wanted to do on the trip and she made it all happen. The accommodations were nice, with good locations and breakfasts. The guides and drivers all showed up on time and made tours and transfers effortless.
Thank you to Lucy and her team for coordinating our wonderful trip!
Read more

Lucy created a perfect 19-day trip to Vietnam. There were 6 people in our group, and we all had specific things that we wanted to do on the trip and she made it all happen. The accommodations were nice, with good locations and breakfasts. The guides and drivers all showed up on time and made tours and transfers effortless.
Thank you to Lucy and her team for coordinating our wonderful trip!

Hotel Reviews
Mekong Rustic Can Tho

This hotel is tucked back deep into the little village off the main road, and the grounds are beautiful. Very nice staff, and good food cooked on site. The friendly puppies and kitties were a special bonus!

Authenticity & Character
Location
Pretty remote, so plan to stay on property unless you make transportation arrangements.
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung

Great location, warm pool, good spa services and amazing breakfast!

Authenticity & Character
Location
Easy to walk around Old town and to the Night Market.
Staff
Wonderful staff!
Cleanliness & Comfort
Acnos Grand Hotel
Ho Chi Minh

Great location and staff. They even had a to-go breakfast ready for us when we had to go to the airport early.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise

This was a fun addition to our trip. The rooms were nice and staff was lovely. We didn’t have very good weather but still got to kayak, swim and bike, too.

Authenticity & Character
Location
Staff
Our porter was Vu, and he was so good we wanted to take him with us on the rest of the trip!😊
Cleanliness & Comfort
La Charm Hoi An Hotel & Spa

This hotel was in a great location, and we enjoyed the breakfast and the pool, and even borrowed their bikes to go to the beach! We loved Hoi An so much!

Authenticity & Character
Location
Easy walk to the market and lantern street.
Staff
Wonderful staff!
Cleanliness & Comfort
New Livitrans Train

A great experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It’s a train!
Le Clos Du Fil Hotel
Ninh Binh

Nice authentic hotel with good location and breakfast.

Authenticity & Character
Location
Was able to walk just down the narrow drive to bars and restaurants.
Staff
Cleanliness & Comfort
Sin Chai Ecolodge

Gorgeous views! Beautiful wooden bath tubs!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cherish Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

This was a fun place to see. Nam was a good guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip to Tam Coc , Mua Cave Climb and Cycling
Boat trip to Tam Coc , Mua Cave Climb and Cycling
Vietnam

Be ready for lots of steps, but it’s fun and totally worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trek to Lech Dzao & Thanh Kim Villages
Trek to Lech Dzao & Thanh Kim Villages
Sapa

A great trek through the farmland valley. Nam and some local village women walked us from on tribe village to another.

Quality of Experience
Guides, Drivers and Staff
Transport
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City

So fun! Just do it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Hanoi Local Life   - Food tour
Visiting Hanoi Local Life - Food tour
Hanoi

Wonderful experience!

Quality of Experience
Food
Guides, Drivers and Staff
Great guide! (Mr Ningh)
Transport
We learned how to walk on the busy streets, and took a fun cyclo ride.
Cycling At Viet Hai Village – Kayaking – Swimming  (Doris Cruise 3D2N)
Cycling At Viet Hai Village – Kayaking – Swimming (Doris Cruise 3D2N)
Ha Long Bay

Fun day! Make sure you find the fish pond in the village for a fishy “pedicure”!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

Mr Ningh took us to interesting places, and the eggs coffee and Train Street are not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Halong bay - Lan Ha Bay ( Doris cruise)
Ninh Binh - Halong bay - Lan Ha Bay ( Doris cruise)
Ha Long Bay

Vu was our porter and took good care of us. Despite bad weather we went swimming, kayaking and bike riding and had a great time!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Sightseeing and Food Tour ( Afternoon)
Hoi An Sightseeing and Food Tour ( Afternoon)
Hoi An

Great tour. Mr Robert even arranged an acupuncture session for us!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Really fun bike ride, a fantastic lunch, and our guide Mango was one of the best on our entire trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Mar 27, 2025

Hello Debra
Thank you for taking the time to share your experience with us! Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and operation team who will be delighted to know they made your trip memorable!
I wish you and your family all the best and hope to have another chance to accompany you on your next adventure in Asia!
Best wishes,
Lucy

Vietnam is a beautiful country and Kimkim is a great company!
Vietnam | Mar 5 - Mar 23, 2025

Katherine
Katherine K.
Fort Myers, FL | Reviewed on Mar 24, 2025
Overall very pleased. Tour guide’s English at times was difficult to understand. Interesting that all our female guides English was excellent. Only glitch was not getting the correct room in Hanoi the first four days we were there. Loved the Vespa tour with Ang, Trevor, and Brian! Too many multi course lunches. Next time we would do lunches all on our own to discover more local food.
Our travel specialist, Minh, was super helpful and listened to all my requests or changes in our itinerary....
Read more

Overall very pleased. Tour guide’s English at times was difficult to understand. Interesting that all our female guides English was excellent. Only glitch was not getting the correct room in Hanoi the first four days we were there. Loved the Vespa tour with Ang, Trevor, and Brian! Too many multi course lunches. Next time we would do lunches all on our own to discover more local food.
Our travel specialist, Minh, was super helpful and listened to all my requests or changes in our itinerary. The accommodations were lovely, clean, quiet with good breakfast buffets.
Thank you Kimkim for taking the worries out of our trip! ❤️ Sincerely Katherine and Rick

Hotel Reviews
Furama Resort Danang

Great location and place to recover from long flights. Excellent rooms and buffet.

Authenticity & Character
Location
Right on the water. Lovely views.
Staff
All helpful and friendly.
Cleanliness & Comfort
Everything
Pu Luong Retreat
Thanh Hoa

Such a magical spot. After a long drive up the mountain we were rewarded with an amazing view of the countryside. Looking out on rice fields from our balcony was so mesmerizing.

Authenticity & Character
Nestled on the mountainside it’s a magical spot.
Location
It’s quite a hike to cottage but staff is available to help.
Staff
Welcoming and helpful.
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

Amazing location just out of town. Quiet beautiful landscaping. Great food.

Authenticity & Character
Room spacious and quiet.
Staff
All staff friendly and kind.
Cleanliness & Comfort
Senna Hue Hotel

Lovely hotel and grounds. Right in city but room quiet. Delicious food.

Authenticity & Character
Not sure how authentic but it was beautiful and very classy.
Staff
Everyone
Cleanliness & Comfort
Can’t recall.
Hanoi Pearl Hotel
Hanoi

Initially placed in wrong room but manager, Kevin, came to our room to apologize and offer compensation for mix up. We changed to upgraded room. Back now for two nights in Terrace Room-lovely.

Authenticity & Character
Not authentic but great hotel on “quieter” street close to many places of interest.
Staff
They were a the door acknowledging our return or letting us out. Friendly and helpful.
Cleanliness & Comfort
Hanoi is a busy city. Hanoi Pearl is located on a side street so not as crazy as other streets. Close to the lake and many roof top bars, which are very fun.
Tam Coc Garden Resort
Ninh Binh

Not fair out of Ninh Binh but seems miles away. Small outside sitting area to see countryside. Nice pool area. The best food!

Authenticity & Character
Rices fields outside hotel viewed from restaurant balcony at breakfast mesmerizing.
Staff
Very welcoming and informative. Also make excellent vodka tonics!
Cleanliness & Comfort
View of rice fields from cottage just lovely. Make you exhale.
Renea Cruise

We had larger room with small balcony. The tender was often tied up below our room so fumes were and issue. It was an amazing trip through Ha Long Bay!

Authenticity & Character
Wooden boat, small group, less that 25 people-11 rooms. Kayaking was such a quiet to experience our surroundings. Kenny was the MC of our trip and great at his job.
Staff
Cleanliness & Comfort
Mattresses need replacing. Have tender boat driver turn off boat when docked next to cruise ship.
Activity Reviews
Da Nang Arrival
Da Nang

Tour guide, Loan, met us outside the airport. Even though our time with her was short she was wonderful about sharing information about DaNang.

Guides, Drivers and Staff
Loan is great!
Transport
Picked up and dropped off was seamless.
Danang - Marble Mountain - Hoi An
Danang - Marble Mountain - Hoi An
Vietnam

Was amazing to see all the statues.

Hanoi After Dark Street Food on Vespa (Group Tour)
Hanoi After Dark Street Food on Vespa (Group Tour)
Hanoi

This is a must do. We rode with “ The ride of Your Life” Ang was our guide and Trevor and Brian our drivers. What a blast! Yummy food. Amazing being in the traffic but we felt safe with our drivers. Train street was so fun. Touring around Hanoi on a scooter was great!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Pu Luong Nature Reserve & Hike
Transfer to Pu Luong Nature Reserve & Hike
Vietnam
Quality of Experience
Food
Too many multi course lunches serving same food. We would have liked to eat at small, non tourist local restaurants. The buffet breakfasts at every hotel were good.
Guides, Drivers and Staff
Minh was our driver for several days. We communicated with translation app. We was always waiting for us. Tee was our guide for several days in the countryside. He challenged us with a few hikes but it was worth it. Beautiful scenery.
Transport
On time, clean cars, competent drivers.
See Hue Heritages & Local Handicraft Villages
See Hue Heritages & Local Handicraft Villages
Hue

So interesting hiking from village to village through the rice fields. Incredibly beautiful.

Hidden trails of Pu Luong (Don village)
Hidden trails of Pu Luong (Don village)
Pu Luong Nature Reserve

Amazing countryside.

Local specialist: Minh Nguyen

Vietnam honeymoon
Vietnam | Mar 8 - Mar 17, 2025

Vinh
Vinh T.
Dallas, TX | Reviewed on Mar 20, 2025
Our trip was wonderful. All the locations was eyes pleasing to see, especially Ha Long Bay and Trang An boat ride. All the tour guides were very informative and engaging, especially the tour guide (john) when we went to Mekong delta. All the hotels were very professional and cleanliness, especially Queen Ann hotel in Nha Trang, they gave us a really nice view of the beach on the 25th floor. I aslo appreciated my tour agent, Dat, for check in on us after every tour to see if everything was... Read more

Our trip was wonderful. All the locations was eyes pleasing to see, especially Ha Long Bay and Trang An boat ride. All the tour guides were very informative and engaging, especially the tour guide (john) when we went to Mekong delta. All the hotels were very professional and cleanliness, especially Queen Ann hotel in Nha Trang, they gave us a really nice view of the beach on the 25th floor. I aslo appreciated my tour agent, Dat, for check in on us after every tour to see if everything was ok, that was nice of him. We will definitely plan to work with these tour agents again on our next big trip like this in the future, highly recommended.

Hotel Reviews
Calista Sai Gon Hotel

Professional and cleanliness

Authenticity & Character
Breakfast was good with vietnamese food
Location
I like the street view
Staff
Everyone
Cleanliness & Comfort
The bed was comfortable
San Premium Hotel

Professional and cleanliness, unfortunately no bath tub in my room since my wife do enjoy taking a bath

Authenticity & Character
Very close to a lot of tourists attractions and have good amount of local street foods
Location
Staff
Friendly and informative, they even let me know that I can leave my bags at the hotel when I checkout to go to Ha Long Bay for 1 night and then come back for it
Cleanliness & Comfort
Doria Cruise

Staffs were professional, friendly, informative and cleanliness

Authenticity & Character
Location
The cruise urrounded Ha Long Bay
Staff
Friendly
Cleanliness & Comfort
Queen Ann Nha Trang Hotel

Professional, friendly and cleanliness. Great view of the beach

Authenticity & Character
Near the beach and I was on 25th floor
Location
Beach view with walking distance to the beach and local street food
Staff
All staff were great
Cleanliness & Comfort
Comfy bed
Activity Reviews
Exploring Ho Chi Minh city  Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

The tour guide was informative and friendly

Quality of Experience
Guides, Drivers and Staff
The tour guide was great and informative, but he checked his phone several times while taking is sightseeing, we had to stop and look around while he finish up what he was doing on his phone a few times
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

The tour guide was informative, funny, interactive, engaging, and he sang for us

Quality of Experience
Sightseeing and my tour guide
Food
Guides, Drivers and Staff
They are friendly, funny, informative
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

The tour guide was informative and nteractive

Quality of Experience
Train coffee
Guides, Drivers and Staff
Transport
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Vietnam

The tour guide was informative, funny, interactive, engaging. The sightseeing were breathtaking

Quality of Experience
Boat ride and climbing the steps in Ninh Binh
Food
Guides, Drivers and Staff
Transport
Ha Long Bay – Lan Ha Bay – Ba Trai Dao/ Tra Bau - Onboarding Doria Cruise
Ha Long Bay – Lan Ha Bay – Ba Trai Dao/ Tra Bau - Onboarding Doria Cruise
Vietnam

The tour guide was informative and friendly

Quality of Experience
I love that the staffs knew it was our honeymoon, so they place us near the window with the neon honeymoon sign on top, unfortunately it was dinnertime so outside was dark and couldn't see the beautiful view of Ha Long Bay
Food
The dinner was great for the most part
Guides, Drivers and Staff
Friendly
Transport
Islands And Snorkeling Tour
Islands And Snorkeling Tour
Nha Trang

The tour guide was informative, friendly, interactive

Quality of Experience
Food
I like that they place our table facing the beach, the food were ok for the most part
Guides, Drivers and Staff
Transport
We enjoy the boat ride to different islands
Private Jeep Tour Saigon by Night: Foodie & City tour
Private Jeep Tour Saigon by Night: Foodie & City tour
Ho Chi Minh City

The tour guide was funny any interactive with us

Quality of Experience
Food
A lot
Guides, Drivers and Staff
Friendly
Transport
Jeep tour and sightseeing the city
Lan Ha Bay – Dark & Bright Cave – Disembarking Doria Cruise
Lan Ha Bay – Dark & Bright Cave – Disembarking Doria Cruise
Vietnam

The tour guide was informative and friendly

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Mar 31, 2025

Dear Vinh,

We would like to thank you for taking the time to write this review of your honeymoon trip. It warms our hearts to hear such amazing feedback!
We are so glad to know that everything went smoothly and you had enjoyed the time with our tour guides and drivers.

We’re very grateful for customers like you and hope to see you again.

With my best regards,
Dat

I had the pleasure of working with Trang to p...
Vietnam | Mar 2 - Mar 15, 2025

S
Sangita G.
San Jose, CA | Reviewed on Mar 18, 2025
I had the pleasure of working with Trang to plan a recent trip to Vietnam and Cambodia> I had never used Kim Kim prior so was a bit nervous. No need to be, I was impressed with the service received! From the very beginning, Trang was incredibly responsive and organized, answering all of my questions promptly and thoroughly. She took the time to understand my travel preferences and crafted a customized itinerary that perfectly suited my interests. Every detail of the trip was well... Read more

I had the pleasure of working with Trang to plan a recent trip to Vietnam and Cambodia> I had never used Kim Kim prior so was a bit nervous. No need to be, I was impressed with the service received! From the very beginning, Trang was incredibly responsive and organized, answering all of my questions promptly and thoroughly. She took the time to understand my travel preferences and crafted a customized itinerary that perfectly suited my interests.

Every detail of the trip was well planned.For our 2 week trip we saw 7 cities with the help of 4 different regional tour guides and drivers. 3 of the guides were great, one l was not as knowledgeable as I would have hoped. All guides and drivers were punctual and reliable . I felt completely at ease knowing everything was taken care of. During the trip, everything went smoothly. Trang was in constant contact checking in on us most days. She accommodated minor changes such as changing what we wanted to tour with 24 hours notice.

What stood out the most was how Trang anticipated my needs before I even realized them, ensuring that I had the best possible experience. Her attention to detail, professionalism, and genuine care made my trip to Vietnam and Cambodia unforgettable. I highly recommend their services to anyone looking to travel to this amazing part of the world!

Hotel Review
Indochine Premium Cruise

Amazing ship with luxurious cabins and some of the best meals we experienced on our trip. Ha Long bay is spectactular nd would highly recommend this premium cruise

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi City Tour & Half-day Sightseeing and Taste Local Food by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake - Dinner with an Apsara Dance Show
Siem Reap: Banteay Srei - Pre Rup - Tonle Sap Lake - Dinner with an Apsara Dance Show
Siem Reap

The temples were breathtaking and a "do not miss". Unfortunately Tonle Sap lake was in low water season(mid march) and thus we were unable to get the full experience including getting to see floating villages. While the long drive out did allow us to see Cambodia and small villages, it did not feel a good use of a half day. Aspara dance was entertaining. Food at the dinner was mediocre.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
HaNoi- Ninh Binh: Visit Hoa Lu & Trang An Grottoes
HaNoi- Ninh Binh: Visit Hoa Lu & Trang An Grottoes
Vietnam

Do not miss this amazing site of the Trang An grotto boat tour. The caverns are unique and made for a unforgettable experience.

Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Private Tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Private Tour)
Ho Chi Minh City

Good to do at night once the sun goes down for a more comfortable experience. Was a ton of fun riding on the back of scooters and getting to know more about life in HCMC from our guides. Feel like we got a good feel for the city as covered alot of ground. The food was good , but was secondary to the scooter experience. We'd been in country for over a week so had already experienced similar foods.

Quality of Experience
Guides, Drivers and Staff
Transport
Hue City Tour
Hue City Tour
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Countryside - Lantern Making - Gardening  & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An Countryside - Lantern Making - Gardening & Basket Boat Ride (HUT19) - Hoi An Ancient Town
Hoi An

Enjoyed getting out to the countryside farm area.

Siem Reap - Explore Angkor Complex Temples
Siem Reap - Explore Angkor Complex Temples
Siem Reap

We had an absolutely amazing 2 days exploring the Angkor Wat complex with our guide! From start to finish, the experience was unforgettable. Our guide was knowledgeable about the history and culture of the site, which made the tour even more enriching. . He was attentive to our pace, ensuring we had time to explore and ask questions, while also making sure we didn’t miss any of the key highlights. The temples were breathtaking. I would highly recommend booking a guided tour of Angkor Wat to anyone visiting. It’s a must-see, and having a knowledgeable guide and a comfortable van and thoughtful driver (provided cold water and a cold towel at every stop) made it even more special.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2025

Hi Sangita,
Thank you so much for taking the time to share your experience with me and my team and for your truly heartwarming and kind words. Your happiness and satisfaction with our services bring me and my team a lot of motivation and passion for our job ♥️.
I wish your family and Kavita’s family all the best and I do hope to have another chance to accompany you on your next adventure in Southeast Asia!
Lots of love to you from Hanoi, Vietnam ♥️
Trang

We had a wonderful trip to Central Vietnam th...
Vietnam | Mar 10 - Mar 15, 2025

M
Michelle M.
Minneapolis, MN | Reviewed on Mar 17, 2025
We had a wonderful trip to Central Vietnam thanks to everything that Lucy arranged (drivers, tour guides etc.)! Read more

We had a wonderful trip to Central Vietnam thanks to everything that Lucy arranged (drivers, tour guides etc.)!

Activity Reviews
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue

Trinh was an amazing tour guide--very knowledgeable about the history of Hue and everything that we saw! Plus, she took photographs of my sister and me. She was so thoughtful and amazing!

Quality of Experience
Beautiful architecture and history
Guides, Drivers and Staff
Amazing drivers and tour guide (Trinh)!
Transport
Drivers were friendly and on time!
Day Trip To Bana Hills - Visit Golden Hand Bridge
Day Trip To Bana Hills - Visit Golden Hand Bridge
Vietnam

Loved going up the cable car, seeing the waterfalls, and exploring the Golden Hand Bridge and surrounding area!

Quality of Experience
Beautiful area to explore
Food
Good lunch buffet--a lot of variety!
Guides, Drivers and Staff
Trinh was an amazing guide and the driver was great!
Transport
The transport was nice and they always provided us with water!
Hoi An Walking Tour & Making Lantern - Joint in tour
Hoi An Walking Tour & Making Lantern - Joint in tour
Hoi An

It was fun to experience the culture show and make paper lanterns!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 10, 2025

Hi Michelle,

What beautiful pictures! I am so grateful and happy to read your detailed and wonderful review.

I'm so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

Best regards,
Lucy

Every place that was planned for us was what ...
Vietnam | Mar 2 - Mar 6, 2025

Marcia
Marcia E.
Japan | Reviewed on Mar 14, 2025
Every place that was planned for us was what I imagined in trying to get to know the north region of Ha Noi. Even though the weather was not sunny, the Ha Long Bay was mysterious, when shrouded in clouds. We arrived in Ha Noi, after a busy weekend in Saigon at a wedding but we felt that we could relax the first two nights in our hotel and also on the one night on Capella Cruise. The meals cruise meals were fantastic. We only joined the rooftop 6:00 AM Tai Chi activity, which in the mist of... Read more

Every place that was planned for us was what I imagined in trying to get to know the north region of Ha Noi. Even though the weather was not sunny, the Ha Long Bay was mysterious, when shrouded in clouds. We arrived in Ha Noi, after a busy weekend in Saigon at a wedding but we felt that we could relax the first two nights in our hotel and also on the one night on Capella Cruise. The meals cruise meals were fantastic. We only joined the rooftop 6:00 AM Tai Chi activity, which in the mist of Halong Bay was so memorable. Our driver, Guong? (Means strong in English) was sweet and helpful at every turn). He used English as best he could to point out important sites. Our guide Mr. Win was knowledgeable, but he seemed tired, especially on the first day. I don’t feel we learned a lot about the Old Capital. The Pagoda was OK. Our guide seemed young and in need of some better social skills. Our rower on the Tam Coc tour was amazing, and my husband asked a lot of questions through our guide about the life in that Ninh Binh area. I loved the cooking class in the traditional house. The young woman (never caught her name) was quite fluent in English, and helped her aunt in teaching us recipes.

Hotel Review
Capella Cruise
Halong

Our room was a river level with a deck, and was so peaceful and elegantly appointed. The meals were superior, and we especially like the salad bar area. I think the desserts could have more variety, but that is minor. They had a self-made dark honey that I had every meal with yogurt. We were tired from our busy weekend and traveling from Saigon, but never felt pressured to go to the many activities offered. We are so glad that we didn’t miss the Tai chi on the roof of the boat at 6:00 AM with misty mountains in the background and the Vietnamese zither playing. Such a memorable experience. All the crew were very nice and did multiple duties with joy. I would recommend, to someone (Cruise companies, government, Heritage committees, etc), that a greater effort be made to keep the bay clean. I did not want to go swimming in it because of the many pieces of floating trash. Eventually this will get worse, and tourists won’t want to come.

Local specialist: Huyen Nghiem

All the guides were great, John our guide for...
Vietnam | Feb 27 - Mar 7, 2025

Edmund
Edmund W.
Santa Clarita, CA | Reviewed on Mar 14, 2025
All the guides were great, John our guide for marble mountain and the drive from Hoi An to Hue , along with Lucy on the afternoon tour in Hoi An we especially good. All the small group tours were good. Very good on all the details of the trip set up by our agent Lucy and a good communicator. Hotels were generally good as advertised. Especially hotel in Hue. Imperial hotel in Hanoi facilities were just ok, staff was great though and location was perfect Read more

All the guides were great, John our guide for marble mountain and the drive from Hoi An to Hue , along with Lucy on the afternoon tour in Hoi An we especially good. All the small group tours were good.

Very good on all the details of the trip set up by our agent Lucy and a good communicator.

Hotels were generally good as advertised. Especially hotel in Hue. Imperial hotel in Hanoi facilities were just ok, staff was great though and location was perfect

Hotel Reviews
The Saga Hotel Hoi An
Hoi An

very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
very nice hotel fantastic breakfast and restaurant, nice pool and spa, room a little small ( just a little )
Hanoi Imperial Hotel & Spa
hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
we stayed here twice on our trip 2nd time the room bathroom needed a shower door - did not have overall bathroom needed some improvement on access to tub / shower, 1st room was great
M'Gloria Cruise
Ha Long
Authenticity & Character
Location
Staff
Cleanliness & Comfort
was substitued to alternative ship as ours had mechanical, We took the Doria cruise very nice new ship staff great, only the food came up short 3 star was advertised as a 4.5 stars . overall very good
Activity Reviews
Hanoi City tour - Joint in tour
Hanoi City tour - Joint in tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
My Son Sanctuary & Hoi An City Full Day Tour
My Son Sanctuary & Hoi An City Full Day Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Marble Mountain & Cham Museum
Visit Marble Mountain & Cham Museum
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Deluxe Hue Sightseeing Full Day Tour - Join tour
Deluxe Hue Sightseeing Full Day Tour - Join tour
Hue

great tour we were able to see a lot of sites on the full day tour

Quality of Experience
Food
Guides, Drivers and Staff
Transport
On Boarding - Lan Ha Bay - Tra Bau (M'Gloria Cruise)
On Boarding - Lan Ha Bay - Tra Bau (M'Gloria Cruise)
Ha Long Bay
Quality of Experience
Food
food came up a bit short for a 4.5 rated ship, It was fine but given the level of the tour and how it is rated it should have been better
Guides, Drivers and Staff
Transport
bus was nice, long distance bus with business class style recliner seats great for the long trip 3 hours to Hanoi Bay
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (M'Gloria Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (M'Gloria Cruise)
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
this was a nice side trip on the cruise, very efficient coordinated effort with the boats and all the transfeers
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 10, 2025

Hi Edmund and Cindy,

Thank you so much for your feedback. I'm very thrilled to hear that you enjoyed your holiday.
Thanks for your kind words about John; he remembers you and sends his warm regards.
We’re very grateful for customers like you and hope to see you again in Southeast Asia!

Best regards,
Lucy

We cant say enough about our trip! JFK to Vi...
Vietnam | Feb 28 - Mar 9, 2025

J
James R.
Newark, NJ | Reviewed on Mar 11, 2025
We cant say enough about our trip!
JFK to Vietnam through Tokyo
Spent time in Ho Chi Minh, Da Nang, Hanoi, and of course Ha Long Bay
I could knit pick a few things if i insisted but thats true of anywhere in the world
Vietnam may have been the best trip ive ever done, the place is seriously wonderful
Read more

We cant say enough about our trip!
JFK to Vietnam through Tokyo
Spent time in Ho Chi Minh, Da Nang, Hanoi, and of course Ha Long Bay
I could knit pick a few things if i insisted but thats true of anywhere in the world
Vietnam may have been the best trip ive ever done, the place is seriously wonderful

Hotel Reviews
TIA Wellness Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
May De Ville Luxury Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mon Cheri Cruises
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 13, 2025

Hi James,

It was wonderful to read your warm feedback, and I was honored to be the one to plan your and Jamie's honeymoon. Thank you for choosing our tour, and we're thrilled to hear that you had an exceptional experience. We always strive to provide the best service possible, and your positive feedback is a great reward for our efforts. Thank you again, and we look forward to your next visit.

Best regards,
Lucy

Vietnam Trip
Vietnam | Feb 22 - Mar 7, 2025

P
Paul W.
United Kingdom | Reviewed on Mar 10, 2025
All travel guides were great especially Mimi in Hoi An and John in Saigon. Itinerary was very varied with lots of activities from cooking, cycling, boat trips mixed with history and culture. Great trip. Read more

All travel guides were great especially Mimi in Hoi An and John in Saigon. Itinerary was very varied with lots of activities from cooking, cycling, boat trips mixed with history and culture. Great trip.

Hotel Review
Bliss Hoi An Beach Resort & Wellness

Great relaxing break within a busy holiday. Location right on the beach, facilities excellent and food and service 5*

Authenticity & Character
Modern
Location
Near beach, only 25 minutes from Hoi An
Staff
Cleanliness & Comfort
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Mar 10, 2025

Hi Mr. Paul,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great trip and enjoyed the variety of activities. It's fantastic that Mimi in Hoi An and John in Saigon made such a positive impression. We’ll be sure to pass along your kind words to them!

We truly appreciate you traveling with us and hope to welcome you on another adventure in the future.

Best regards,
Camellia

We were so amazed at the level of service fro...
Vietnam | Feb 24 - Mar 7, 2025

Bill
Bill H.
Los Angeles, CA | Reviewed on Mar 08, 2025

We were so amazed at the level of service from Camilla and the Kim Kim team! Traveling outside of the country can be very stressful
But the Kim Kim team was with us every step of the way. Every driver was on time and every guide that was provided was amazing! We will definitely use Kim Kim again ! Thank you so much!

Local specialist: Camellia Nguyen

Amazing experience
Vietnam | Mar 2 - Mar 6, 2025

Koji
Koji E.
Japan | Reviewed on Mar 07, 2025

I was happy to see the ancient sites and nature in Vietnam. I also enjoyed the regional meals provided by the cooking class

Local specialist: Huyen Nghiem

Excellent experience with KimKim in Vietnam
Vietnam | Feb 15 - Feb 28, 2025

A
Anne S.
Newark, NJ | Reviewed on Mar 07, 2025

All the guides and drivers were very prompt in meeting us at the airports and hotels. I never worried that we would be on our own, and they took great care of us. My favorite experience was riding on a scooter in Ho Chi Minh City on a food tour. I never thought I would get to do that! The most beautiful city, for me, was Hoi An. We had a wonderful time bike riding in the countryside with our guide, Long, All in all, a most memorable trip to a beautiful and complicated country.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Mar 10, 2025

Dear Anne,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
With my best regards from Hanoi,
Huyen Nghiem (Ms)

Stress Free
Vietnam | Jan 12 - Feb 4, 2025

B
Brett S.
Canada | Reviewed on Mar 07, 2025

This was an amazing trip. Having everything so well planned out and all of our guides made this experience truly amazing. Even when we did have an issue with a train ticket not being sent, our agents were able get it sorted out quickly to make our train and its really made what could have been a bad situation horrible. It was great having someone we could constantly ask questions too throughout our trip and took so much of the stress that would have come with planning a trip like this stress free.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 17, 2025

Hi Brett,
Thank you so much for your kind words! I'm thrilled to hear that you had an amazing trip and that everything was well-planned for a stress-free experience. I appreciate your patience with the train ticket issue, and I’m glad we could resolve it quickly for you. It was a pleasure assisting you throughout your journey, and I’m so happy you had a wonderful time.

If you ever plan another adventure, I’d love to help again!

Our entire planning process was very helpful....
Vietnam | Feb 17 - Feb 28, 2025

D
Deval S.
Chicago, IL | Reviewed on Mar 06, 2025

Our entire planning process was very helpful. Our local guides in Cambodia and Hanoi were knowledgeable, and helpful. OVerall, it was a great experience. Highly recommend this team.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 06, 2025

Hello Deval,

Thank you so much for taking your time to send us a review regarding the trip in Vietnam & Cambodia.

I am over the moon to hear that you had a great time with your mother and daughter. It was my honor to accompany you on this trip.

Thank you once again for choosing us. I wish your family a lifetime of happiness and many more amazing trips ahead.

From Vietnam with love ,
Hien

The trip was well planned and it was a pleasu...
Vietnam | Feb 19 - Mar 3, 2025

Zaheer
Zaheer S.
France | Reviewed on Mar 05, 2025

The trip was well planned and it was a pleasure to interact with Ashley.She was promptness and efficiency personified.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 06, 2025

Dear Mr.Zaheer,

I am glad to hear from you after you return to Egypt ^^

Thank you for your kind words! We're delighted to hear that you had a well-planned trip with excellent service. Your appreciation means a lot to us, and we look forward to assisting you with your future travels! 😊✈️

Love from Realistic Asia,
Ashley

Explore Northern Vietnam: Hanoi, Ninh Binh & Ha Long Bay – 6 Days
Vietnam | Feb 24 - Mar 3, 2025

R
Rodeline C.
Chicago, IL | Reviewed on Mar 04, 2025
Hello Ashley, we really had a wonderful time on our whole tour. Your team actually surpassed our expectations. It was nice learning a lot about that side of the country and your culture. We thought that it was going to be a small group tour but ended up like a private tour with us only on the transport which we LOVED rather than on a bus with other travellers. We also loved the limousine transportation from our hotel to the airport. Le Jardin was a great place to stay at and the staff were... Read more

Hello Ashley, we really had a wonderful time on our whole tour. Your team actually surpassed our expectations. It was nice learning a lot about that side of the country and your culture.

We thought that it was going to be a small group tour but ended up like a private tour with us only on the transport which we LOVED rather than on a bus with other travellers. We also loved the limousine transportation from our hotel to the airport. Le Jardin was a great place to stay at and the staff were friendly especially Rachel, the front desk supervisor. My relatives/family want to travel back to visit the other side of Vietnam. Just in case, are you able to arrange our next trip again?

Best regards and take care.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 05, 2025
Dear Rodeline and your beloved family, Thank you so much for your incredibly kind and detailed feedback! We are absolutely thrilled to hear that you and your family had such a wonderful time on your tour and that we surpassed your expectations. Your satisfaction is our top priority, and it means the world to us to know we achieved that. We're especially delighted that you enjoyed the personalized experience of having what felt like a private tour, and that the limousine transportation to... Read more

Dear Rodeline and your beloved family,

Thank you so much for your incredibly kind and detailed feedback! We are absolutely thrilled to hear that you and your family had such a wonderful time on your tour and that we surpassed your expectations. Your satisfaction is our top priority, and it means the world to us to know we achieved that.

We're especially delighted that you enjoyed the personalized experience of having what felt like a private tour, and that the limousine transportation to the airport added a special touch. We're also very pleased that you loved Le Jardin and that Rachel, the front desk supervisor, and the rest of the staff made your stay so enjoyable.

It's fantastic to hear you learned so much about the region and our culture. We believe in creating enriching and memorable travel experiences, and it sounds like we succeeded!

And yes, absolutely! We would be absolutely delighted to arrange your next trip to explore the other side of Vietnam. Please don't hesitate to reach out whenever you're ready to start planning. We'll ensure your next adventure is just as exceptional, if not more so.

Thank you again for your wonderful feedback. We truly appreciate you choosing us for your travels.

Best regards and take care,
Ashley

Vietnam is well worth a visit!
Vietnam | Feb 11 - Mar 1, 2025

C
Cathy W.
Ashburn, VA | Reviewed on Mar 03, 2025
Our tour coordinator, Doris, did a great job of setting up an itinerary for us. She was very responsive to our ideas, made good suggestions and answered all our questions before and during our trip. During the whole trip, all the details were perfectly arranged. Amazing! I highly recommend Doris as a travel tour coordinator. On the trip we especially enjoyed our first few days in and around Hanoi with tour guide Cai. He had interesting stories to tell from his background in Vietnam... Read more

Our tour coordinator, Doris, did a great job of setting up an itinerary for us. She was very responsive to our ideas, made good suggestions and answered all our questions before and during our trip. During the whole trip, all the details were perfectly arranged. Amazing! I highly recommend Doris as a travel tour coordinator.

On the trip we especially enjoyed our first few days in and around Hanoi with tour guide Cai. He had interesting stories to tell from his background in Vietnam and was so animated in his storytelling about the history. He was also great to hike with in Cuc Phuang National Park. We liked the Tam Coc boat trip and Mua Cave. Other favorites were the Halong Bay overnight cruise -- the boat and the side trip to the cave were great -- and our relaxing days at the Green Bay resort on Phu Quoc Island. In and around Ho Chi Minh City, our tour guide Sang was fantastic. He really knows his history and was very helpful in giving us ideas on where to go during our free time. Oh, and in the middle of the trip Hue and all the side trips were great. The guide, Destiny walked us through some very interesting historical places.

Overall, all learned a lot on this trip and very much enjoyed Vietnam. The people, the culture, the food, the weather and scenery were all what I had hoped for. Thanks to Doris and KimKim for coordinating such a smooth trip so we could relax and enjoy the country.

Hotel Review
Hoi An Delicacy Hotel & Spa
Hoi An

This hotel has the most amazing and attentive staff that will give you personal attention. Try out the spa and the Pho. Both are great.

Location
Easy walking distance to the Old Town
Staff
The staff were so attentive to our needs, giving us good restaurant recommendations and following up everyday to see if all our needs were met. We also loved the spa.
Cleanliness & Comfort
Our room was very comfortable and spacious.
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 04, 2025

Dear Cathy,

Thank you so much for sharing your wonderful experience! I’m thrilled that you had a smooth and memorable trip, enjoyed the itinerary, and connected with our amazing guides. It was a pleasure assisting you. Wishing you all the best and hope to welcome you back someday! 😊

Best wishes,
Doris

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