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active 3 hours ago

Ashley Nguyen

I was born and grown in Hanoi - the capital of Vietnam. I have always been interested in travel and discovering other cultures and places. When I was a little girl, I dreamed of being a tour guide when I get older. Now I am a travel consultant— not exactly the same thing, but very close! Being a consultant has also let me discover more places and help people to organize trips not only in Vietnam but also in Cambodia, Laos, and Thailand, the countries which I am continuously exploring and feel a big passion for.
I am feeling happy to share with my clients my knowledge and experience of traveling and helping them to enjoy Indochina's beautiful landscapes, nice & friendly local people, delicious cuisine, rich culture, and history.

What places and activities do you specialize in?

"We offer a wide range of trips from relaxing beach outbreaks to trekking in the jungles throughout Vietnam, Cambodia, Thailand and Laos. Our tour types include, but are not limited to:
- Classic and culture tours
- Family vacations
- Honeymoon trips
- Adventure tours
- Foodie tours
- Wellness
- Day trips and excursions
- MICE"

How did you get involved in travel?

"I wanted to be involved in travel since I was a child when I dreamed to become a tour guide. But one day, when I was traveling with my best friend to Da Nang, I was responsible for organizing our trip. At that time, I realized that I would love to become a Travel Consultant. I realized that I have a passion for making the entire holiday and being more involved in the organization process. And I still could meet with my clients and share with them my experience and listen to their travel stories.
Four years since the first time, I worked as a Travel Consultant, my clients are always happy when arranging services with me from the first time I contacted them until when they're back home. "

Please share a unique travel experience you will never forget.

"It was the first time I traveled to Sapa in 2017, the mountain region of Northern Vietnam. At that time it hasn't been a hot tourist spot and all the infrastructure was under construction. Many roads and hotels were not in good condition yet. I stayed in a hotel with a central location, based on the recommendations on the internet. It was right in the middle of the construction and far from the villages. Each day I had to travel a lot to visit beautiful places and get far from the dust of construction. I still enjoyed the trip, but it was the time when I realized how important it is to make a deeper search before the trip and get information from one who has first-hand knowledge. It was the first time I realized how important a travel consultant's work is, and I always remember this experience as a motivation and inspiration for me to serve my clients to make sure their travel experience will be smooth and joyful. "

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Ashley

A week in Hanoi, Sapa, and Ha Long Bay.
Vietnam | Jun 30 - Jul 6, 2024

Charlie
Charlie G.
Memphis, TN | Reviewed on Jul 07, 2024
Hanoi guide Mai was excellent and the apartment at the Somerset was perfect for our 3 generation family. Sapa guide Zozo was different in personality but equally excellent. We enjoyed trekking with her and the accommodations at the eco lodge. Nok escorted us to Ha Long Bay and back and made sure we got ticketed and checked in to our flight to Hue. At Ha Long Bay we all enjoyed the Doris Cruise featuring scenery and kayaking. Read more

Hanoi guide Mai was excellent and the apartment at the Somerset was perfect for our 3 generation family. Sapa guide Zozo was different in personality but equally excellent. We enjoyed trekking with her and the accommodations at the eco lodge. Nok escorted us to Ha Long Bay and back and made sure we got ticketed and checked in to our flight to Hue. At Ha Long Bay we all enjoyed the Doris Cruise featuring scenery and kayaking.

Hotel Reviews
Somerset Grand Hanoi

Excellent accommodations for our 3 generation family. Nice pool and restaurant.

Family Friendliness
Apartment accommodations.
Laxsik Ecolodge

Beautiful setting. Great accommodations.

Doris Cruise

Nice room. Great crew. Beautiful scenery.

Activity Reviews
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Hanoi

Good overview of Vietnamese culture.

Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Lovely waterfall. Clouds hampered the views in the mountains.

Trek to Lech Dzao & Thanh Kim Villages
Trek to Lech Dzao & Thanh Kim Villages
Sapa

Zozo was an excellent guide and being assisted by the women of the area was a unique experience.

Fansipan mountain with Cable car
Fansipan mountain with Cable car
Sapa

Fun but it was raining and cloudy. Would have been much better if the weather had cooperated.

Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Vietnam

Great crew. Beautiful scenery.

 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Vietnam

Nice views. Enjoyed this aspect of the local culture and scenery.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 07, 2024

Dear Charlie,

Thank you so much for the kind words! I truly appreciate you taking the time to share your detailed experience. It's my honor to have a valued chance to be your travel consultant during this ideal family time.

Thanks again for choosing us! We'd love to assist you in planning your future trip to Southeast Asia countries whenever you're ready!

Kind regards,
Ashley

Multigenerational trip to Việt Nam
Vietnam | Jun 30 - Jul 6, 2024

H
Holly G.
North Atlanta, GA | Reviewed on Jul 07, 2024
We took our children ages 10 and 12 to Việt Nam for the first time in 2024. We knew we wanted to do some sightseeing in addition to visiting my husband’s family in Huế and had decided to go for three weeks. In all of my googling for ideas for how to sequence the trip, I kept coming back to the trips on the KimKim website. That’s when I realized what I needed was an old school travel agent to help me and I found the perfect person in Ashley. We were able to converse seamlessly back in forth... Read more

We took our children ages 10 and 12 to Việt Nam for the first time in 2024. We knew we wanted to do some sightseeing in addition to visiting my husband’s family in Huế and had decided to go for three weeks. In all of my googling for ideas for how to sequence the trip, I kept coming back to the trips on the KimKim website. That’s when I realized what I needed was an old school travel agent to help me and I found the perfect person in Ashley. We were able to converse seamlessly back in forth through the KimKim platform. She took care of all of the logistics and made things so simple. As a busy working mom, it saved me so much time not to be endlessly searching on multiple websites but simply choosing amongst the amazing options Ashley presented. If I wasn’t sure something was exactly the right fit for our family, she took that feedback and adjusted things within hours. When my 75 year old parents decided to join us for a week of the trip and extend their travels on to Thailand and Japan, she handled that with ease. Ashley was also very engaged during our travels. While we never needed her help because everything ran perfectly, she checked in daily via WhatsApp to be sure it was all great and going according to plan.

And the trip itself - wow! Realistic Asia is the way to go if you want door to door service and top notch local guides. My husband and I have traveled extensively on our own but it was so easy with kids and grandparents to know someone was always meeting us and taking us all the way from point A to B. Mai in Ha Noi was an encyclopedia of knowledge and a great first guide to orient us to the country. We loved Train Street, the Old Quarter, and the Temple of Literature. Our absolute favorite of the trip was Sa Pa. It was so peaceful and cool! We loved staying a bit outside the town in an ecolodge with an infinity pool overlooking the fields. Our guide Do was incredible. She shared so much about local Hmong culture and took us on a walk with the Red Dao people - we were the only tourists in sight. Sa Pa town itself was lively at night and beautiful by the small lake. Our Doris Cruise in Ha Long Bay was a perfect end to our tourist week in Việt Nam.

Hotel Reviews
Somerset Grand Hanoi
Location
Easy walk to old quarter
Staff
Cleanliness & Comfort
Some of the rooms were a little dated
Laxsik Ecolodge

Our stay here was the highlight of our trip. The infinity pool overlooking the rice and corn fields was perfection.

Authenticity & Character
Loved the Hmong architecture
Location
A 10 minute drive from Sa Pa but an easy taxi and the views and peacefulness are worth it
Staff
So friendly and helpful
Cleanliness & Comfort
Doris Cruise

Really lovely and the sunset happy hour was perfect. We would have liked more swimming time and a boat with more water activities (slide, SUP) would have been grand.

Authenticity & Character
Location
Goes to Lạnh Ha bay which was fewer boats
Staff
Kevin and Michael were the best!
Cleanliness & Comfort
Activity Reviews
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Explore the History and Beauty of Hanoi - Full Day Sightseeing
Hanoi

We were sad the Museum of Ethnology was closed but the Women’s Museum was a good substitution. The lunch place was just ok.

Quality of Experience
Food
Would have preferred a more local spot, less tourists
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

We love to hike and the waterfalls were great. We didn’t get to go to Heaven’s Gate as it was too foggy.

Quality of Experience
Guides, Drivers and Staff
Transport
Fansipan mountain with Cable car
Fansipan mountain with Cable car
Sapa

Sadly the rain and clouds kept us from seeing the views but we still appreciated the feat of engineering as well as the village museum

Quality of Experience
Only due to weather
Guides, Drivers and Staff
Transport
Trek to Lech Dzao & Thanh Kim Villages
Trek to Lech Dzao & Thanh Kim Villages
Sapa

The hands down most memorable part of our trip - a must do

Quality of Experience
Food
The food at the local home was just ok and there were tons of tourists there - would have preferred a quieter spot
Guides, Drivers and Staff
Do is the absolute best. She is from the valley and shared so much of her life story and also taught us about the farming.
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Vietnam

Loved the kayaking and the sunset cruise

Quality of Experience
Food
It was just ok, typical of cruises
Guides, Drivers and Staff
Transport
Did not love having to stop at the tourist area on the way to and from
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 07, 2024
Hi Holly, Thank you so much for your detailed sharing and nice words! Your review truly made my day! I'm so happy to be able to accompany your family on this trip to Vietnam with such wonderful experiences. I hope your children will have a great time learning about the culture and history of a friendly country. Each of your feedback for the places you visited, your compliments for our excellent guides. It will help our team improve our service every day. I'm so grateful to be a part of... Read more

Hi Holly,

Thank you so much for your detailed sharing and nice words!

Your review truly made my day! I'm so happy to be able to accompany your family on this trip to Vietnam with such wonderful experiences. I hope your children will have a great time learning about the culture and history of a friendly country.

Each of your feedback for the places you visited, your compliments for our excellent guides. It will help our team improve our service every day. I'm so grateful to be a part of your family's trip to make sure you have an unforgettable time together.

Miss you and see you soon on the future trip!

Ashley

Viet Nam - A snap shot.
Vietnam | May 4 - May 17, 2024

Helen
Helen W.
Australia | Reviewed on May 21, 2024
This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country. It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most. From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself... Read more

This was our first visit to Viet Nam. We wanted to see as much as possible in 12 nights so our itinerary was pretty full on but it gave us the chance to have a fantastic look at and feel for the country.

It has made us want to return, do a more leisurely trip and choose to stay at the places we liked the most.

From the moment we made contact with Ashley to organise an itinerary, until the moment we boarded our last flight the entire trip ran like clock work and Ashley made herself available to us at any time should we need advice or extra info.

There were many highlights, we really loved the Vespa food tour in Saigon and the Capella cruise in Halong Bay. But seriously everything was brilliant.

Do not hesitate to book with KimKim travel, they are truly professionals and their ground staff/tour guides are amazing too. Special shout out to Vic for the Vespa tour for making us feel safe amongst the millions of bikes 👍.

Prepare yourself to eat some amazing food, and all the local beers hit the spot exactly after a long day (or a coconut coffee ). Just do it.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 21, 2024

Dear Helen,

Thank you so much for taking the time to share your detailed experience with us!

There's nothing better than knowing I was a part of your memorable trip to our country Vietnam. I'm so glad that you love Vietnamese cuisine like that. I'll pass the review on to the team and I'm sure they will really appreciate it too! Our travelers' satisfaction is our main priority.

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Ashley was great in arranging our trip to Vietnam & Cambodia.
Vietnam | Apr 19 - May 3, 2024

Andrew
Andrew R.
Australia | Reviewed on May 18, 2024
My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the... Read more

My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the night markets and recommending various food to try. It was exceptionally hot and we were able to rearrange the day on the fly to avoid the hottest part of the day.
The drivers were excellent and made us feel relaxed so we could enjoy the scenery and we welcomed the chilled water each time we returned to the vehicles.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 18, 2024
Dear Andrew, Thank you so much for taking the time to share your experience with us! I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure! Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too! We would love to welcome you back in the future, and I... Read more

Dear Andrew,

Thank you so much for taking the time to share your experience with us!

I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure!

Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too!

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Ashley was a great support, she was always on...
Vietnam | Apr 30 - May 4, 2024

Burcu
Burcu D.
Japan | Reviewed on May 10, 2024

Ashley was a great support, she was always on top of everything always checking on us and very quick in return to our requests. Amazing! Totally recommend

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 10, 2024

Dear Burcu,

Thank you so much for taking the time to write us feedback. I am so glad to read that your family enjoyed and had an unforgettable memory in the North of Vietnam.

We would love to welcome you back in the future to explore more destinations in Vietnam, and I will be here and more than happy to assist you!

Thanks once again for letting us plan your Vietnam trip. It was such a pleasure working together with you.

Best wishes!
Ashley

Ashley did a great job for us.From planning ...
Vietnam | Mar 31 - Apr 21, 2024

G
Gerrit W.
Canada | Reviewed on Apr 30, 2024

Ashley did a great job for us.
From planning the trip, to the necessary paperwork. And once we were in Vietnam she was very attentive to our needs. She made sure all arrangements were followed through and met expectations.
Her involvement really allowed us to fully enjoy our trip to Vietnam!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 30, 2024

Dear Gerrit,
Thank you so much for the kind words! I truly appreciate you taking the time to share your experience. There's nothing better than knowing I was a part of your memorable trip to our country Vietnam.
Thanks again for choosing us and for sharing your feedback. We'd love to assist you in planning your next Vietnam adventure whenever you're ready!
Warmest,
Ashley

Ha Giang Loop Tour - Great overall experience!
Vietnam | Apr 22 - Apr 27, 2024

D
Dylan M.
Newark, NJ | Reviewed on Apr 29, 2024
I wanted to do a motorbike tour of the Ha Giang loop but was feeling very overwhelmed by all the different tour operators online. I was very worried about having a bad experience, as i had seen reviews of people who went on bad tours. Thankfully, I reached out to KimKim and Ashley helped me to book the perfect tour! I let her know what I was looking for, and she got me set up with a great tour group. She also fully managed my travel to and from Ha Giang, making the whole trip totally... Read more

I wanted to do a motorbike tour of the Ha Giang loop but was feeling very overwhelmed by all the different tour operators online. I was very worried about having a bad experience, as i had seen reviews of people who went on bad tours.

Thankfully, I reached out to KimKim and Ashley helped me to book the perfect tour! I let her know what I was looking for, and she got me set up with a great tour group. She also fully managed my travel to and from Ha Giang, making the whole trip totally stress free. She was very responsive to any questions I had, and also reached out independently to make sure things were going well. Overall a great experience!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 30, 2024

Dear Dylan,
Thank you so much for your kind words and for taking the time to share your amazing feedback with us! We are absolutely delighted to hear that you had a perfect Ha Giang Loop Tour. We always strive to make the booking process as smooth and stress-free as possible, and I'm glad you found it that way.
Thanks once again for letting us plan your adventure to Ha Giang. We'd love to welcome you back on another adventure in Vietnam or Thailand😉.
Best wishes!
Ashley

Ms Ngoc Bich / Jade is a perfect guide
Vietnam | Apr 14 - Apr 19, 2024

A
amar j.
South Africa | Reviewed on Apr 26, 2024
Ms Ngoc Bich / Jade is a perfect guide.
She is kind and helpful
Read more

Ms Ngoc Bich / Jade is a perfect guide.
She is kind and helpful

Hotel Reviews
Silk Path Boutique Hanoi

The Hotel has an excellent location in the center near the lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Erina Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Street food walking tour
Hanoi Street food walking tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Hanoi Half Day City Tour
Morning Hanoi Half Day City Tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling At Viet Hai Village – Kayaking & Swimming (Erina Cruise)
Cycling At Viet Hai Village – Kayaking & Swimming (Erina Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Dark & Bright Cave – Disembarking cruise (Erina Cruise)
Visit Dark & Bright Cave – Disembarking cruise (Erina Cruise)
Ha Long Bay

One of the cave was closed

Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Erina Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Erina Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 27, 2024

Dear Amar,
Thank you so much for your feedback. We are very thrilled to hear that your family enjoyed your short break in our Northern area.
Thanks for your kind words about Jade, she remembers you and sends her warm regards.
We’re very grateful for customers like you and hope to see your family again!
Warmest,
Ashley

Great trip to Vietnam and Cambodia!
Vietnam | Mar 29 - Apr 14, 2024

Ximena
Ximena H.
Kansas City, MO | Reviewed on Apr 16, 2024
Our Trip to Vietnam and Cambodia through kim kim was very smooth, Ashley was on top of the every day planning and she was being sure we were satisfied throughout our trip. She was very fast putting together this trip for us that was decided at the last minute.
The guides were very friendly, flexible and knowledgeable.
Our private transportation was very comfortable and convenient.
Thank you Kim Kim, Ashley and your team for making this memorable trip for us.
Read more

Our Trip to Vietnam and Cambodia through kim kim was very smooth, Ashley was on top of the every day planning and she was being sure we were satisfied throughout our trip. She was very fast putting together this trip for us that was decided at the last minute.
The guides were very friendly, flexible and knowledgeable.
Our private transportation was very comfortable and convenient.
Thank you Kim Kim, Ashley and your team for making this memorable trip for us.

Hotel Review
Chen Sea Resort & Spa
Phu quoc

Amazing location on the beach, very friendly staff, delicious food.

Authenticity & Character
The rooms are beautiful, the architecture of the hotel very unique
Location
Great location on a beautiful beach
Staff
Very friendly and helpful
Cleanliness & Comfort
Rooms and public areas in very well condition
Activity Review
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

Great sigh seen place, nice family time, food in the boat was amazing, very friendly staff, rooms very comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 19, 2024

Dear Ximena,
Wow! This review truly made my day! I'm so thrilled to hear your family trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure was my absolute pleasure!
Thank you for choosing us & kimkim and for taking the time to leave such a kind review. It means the world to our entire team! If you're ever planning another trip to Southeast Asia, don't hesitate to reach out - I'd be delighted to help craft another unforgettable adventure for your family🥰
My very best from Hanoi <3
Ashley

If you’re looking for convenience, Kimkim is ...
Vietnam | Apr 5 - Apr 13, 2024

Susan
Susan L.
Newark, NJ | Reviewed on Apr 14, 2024

If you’re looking for convenience, Kimkim is the way to go. Our local contact for Vietnam, Ashley, was always there for us. She helped us to plan our itinerary and the accommodations and transfers were excellent. During the trip, she was responsive to all of our questions. We highly recommend.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 16, 2024

Dear Susan,
Thank you so much for taking the time to write us feedback. I am really happy to read that you enjoyed your time in Vietnam and that I was able to be part of your memorable vacation!
Thank you again for choosing our company and we hope to see you again!
Best wishes!
Ashley