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Trang Thien

I love travelling, I have travelled to most places in Vietnam, Cambodia, Laos and Thailand and I have over 10 years of experience working in tourism. I want to assist travellers discover beautiful experiences, landscapes, and cultures. My desire is to create wonderful Asia holidays for all travellers.

What places and activities do you specialize in?

"Vietnam, Laos, Cambodia, Myanmar and Thailand. I specialize in real human encounters, local culture, cuisine, hiking routes and bringing travellers off the tourist track or getting under the surface iconic destinations to meet locals while still stay in comfort. "

How did you get involved in travel?

""When I was a high school student, my mother took me on a journey around the North of Vietnam. During this trip, I had a chance to visit many places in the north of Vietnam from the mountains to the sea. This was a wonderful trip for me, and it inspired me want to travel to other destinations in Vietnam and overseas. This trip also inspired me to apply to study tourism at university. After graduating from university in 2010, I started my job as a journey planner to help travelers worldwide learn more about Vietnam's beauty.""

Please share a unique travel experience you will never forget.

""I visited Sapa with my colleagues and we decided overnight at a homestay in a local village instead of a hotel in town. They provided a full experience with a lot of love and hospitality and of course incredible food. They also offered fun activities like trekking into Sapa villages. After this experience I wanted to keep travelling as a local."

Top itineraries and travel advice
Family itineraries

Recent trip reviews for Trang

Vietnam was wonderful!
Vietnam | Mar 14 - Mar 21, 2024

L
Lindsey F.
Kansas City, MO | Reviewed on Mar 26, 2024
My trip to Vietnam was wonderful thanks to Trang! She created a perfect mix of days between Hanoi, Pu Luong and Ha Long Bay. My guide for Hanoi and Pu Luong was punctual and knowledgeable. The hotels were in great locations and transportation put my mind at ease as one less thing to worry about. I would recommend kimkim to anyone and am already booking my next trip with them! Read more

My trip to Vietnam was wonderful thanks to Trang! She created a perfect mix of days between Hanoi, Pu Luong and Ha Long Bay. My guide for Hanoi and Pu Luong was punctual and knowledgeable. The hotels were in great locations and transportation put my mind at ease as one less thing to worry about. I would recommend kimkim to anyone and am already booking my next trip with them!

Hotel Review
Pu Luông Natura Bungalows
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Mar 26, 2024

Hi Lindsey,

I'm so happy when read your review and my pleasure to support your trip :) Wish you are always healthy and happiness 🌸💐🌻

I hope to see you in the next time in Vietnam & Southeast Asia!

Best regards
Trang

we book 8 days for our honeymoon in Vietnam ...
Vietnam | Mar 7 - Mar 16, 2024

D
Debora aradí N.
Australia | Reviewed on Mar 17, 2024
we book 8 days for our honeymoon in Vietnam with this agency , in Vietnam basically we were by ourselves, just 2 days we had tour guides ( the one in the historical Vietnam was awesome ) the other days where we just had hotels and taxis and no other guide. we also covered most of the food apart from the free breakfast at the hotel.
Most of the hotels where amazing just one didnt meet our expectations , there was no restaurants , no shops to walk to, we where stuck in the bush with a poor...
Read more

we book 8 days for our honeymoon in Vietnam with this agency , in Vietnam basically we were by ourselves, just 2 days we had tour guides ( the one in the historical Vietnam was awesome ) the other days where we just had hotels and taxis and no other guide. we also covered most of the food apart from the free breakfast at the hotel.
Most of the hotels where amazing just one didnt meet our expectations , there was no restaurants , no shops to walk to, we where stuck in the bush with a poor maintence hotel , I think the agency didnt check the place before they send us there. that experience was not good at ALL , but Trang change us the next day after show her photos of how insane that place is.
in day 8 we found out we should buy our departure flight and actually the DEPARTURE FROM DANANG included in the itinerary was just a taxi to the Airport, that took us by surprise because we were in the middle of the country and we started the tour in Hanoi and Trang new that we had tickets book from Hanoi to Sydney, so that was a HUGE suprise that actually we didnt have departing flight , in the last minute we got tickets.
I guess Kim Kim is better planing for families , otherwise is not worth it, i wish i new this earlier.

Hotel Reviews
Sena Cruise
Ha Long

exceptional services,this time of year it was too cold for swiming but still was a lot fun , warm people, amazing food, please don't book just 1 day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cat Ba Ecolodge

the photos in the website look amazing but in real life this place need maintenance.

Authenticity & Character
have some maintence , is beautiful but everything is falling apart
Location
Staff
smile doesn't cost
Cleanliness & Comfort
clean better the rooms.
Hong Ngoc Dynastie Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nesta Hotel Danang
Danang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2024

Hi Debora,

Thanks for your feedback of trip

Wish you all the best,

Best regards
Trang

Fabulous trip to Vietnam, Cambodia and Laos
Vietnam | Feb 22 - Mar 11, 2024

Karen
Karen S.
Minnetonka Mills, MN | Reviewed on Mar 15, 2024
We just returned from our trip to Vietnam, Cambodia and Loas and had a fabulous time! For the trip planning, we worked with Trang to develop the core itinerary, such as the cities that we'd be visiting and the popular sites in each and then we adjusted and added activities to fit our preferences. Trang was very responsive to our requests and typically responded to our inquiries within the day which we appreciated. Having a private tour with only four people was so nice. We never had to... Read more

We just returned from our trip to Vietnam, Cambodia and Loas and had a fabulous time! For the trip planning, we worked with Trang to develop the core itinerary, such as the cities that we'd be visiting and the popular sites in each and then we adjusted and added activities to fit our preferences. Trang was very responsive to our requests and typically responded to our inquiries within the day which we appreciated. Having a private tour with only four people was so nice. We never had to wait for people or stand in long lines (which we appreciated since it was very hot) and it was easy as a group of five to get in and out of the sights. We had a local guide in every city who met us at the airport along with a driver. Everyone of our guides (Long, Dao, Sen, Bao and Loan) were very personable, and knowledgeable about all of the sites, the history of the area as well as introduced us to the culture and provided us with the local perspective. When our stay was done, the guide and driver dropped us at the airport or train station to head to our next destination. We felt that each guide was personally interested in making our visit fun and memorable. With the exception of a couple of unscheduled afternoons and evenings (which allowed us to explore the city on our own), Trang and KimKim made all of our arrangements, we just had to show up and be ready for the day's experiences.

Having Trang and the KimKim connection was a real 'bonus' when one person in our group had an issue with their VISA and the airline would not let them board the plan until it was resolved. With one call to Trang, she contacted the Vietnam Immigration Office and provided us with a letter that allowed the person to board the plane to Vietnam and a corrected VISA was waiting for them when we landed. It was stressful; however, Trang resolved the issue quickly. We were grateful to be able to call Trang, an experienced travel guide who lived in the same country to advocate on our behalf.

We would recommend KimKim to anyone for a fabulous time and just wants to show up and leave the trip planning and details to someone else. Thank you Trang and KimKim for the great time in Indochina,

Karen, Craig, Terri and Rod from Minnesota

Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Mar 18, 2024

Hi Karen,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia :)

Wish you and everyone in group all the best in life!

Best regards
Trang

A Honeymoon to Remember
Vietnam | Feb 12 - Feb 22, 2024

Cory
Cory Z.
Mountlake Terrace, WA | Reviewed on Feb 28, 2024
Trang was very helpful and thoughtful, while guiding us through the trip planning process. We appreciate the way she took the lead and built a thorough itinerary with limited information around our expectations for the trip. This was our first time traveling to this part of the world and my first time traveling internationally, but we felt very comfortable and confident throughout the trip. Each hotel was informed of our honeymoon ahead of our stay. Each room we entered was decorated with... Read more

Trang was very helpful and thoughtful, while guiding us through the trip planning process. We appreciate the way she took the lead and built a thorough itinerary with limited information around our expectations for the trip.

This was our first time traveling to this part of the world and my first time traveling internationally, but we felt very comfortable and confident throughout the trip. Each hotel was informed of our honeymoon ahead of our stay. Each room we entered was decorated with rose petals, decorations, cake, etc. The atmosphere was romantic and inviting. Our guides were very knowledgeable and personable. They arranged many of our meals with delicious fixed menus and provided us with immersive activities, including a truly special bike tour in which we visited local residents of Hoi An and learned more about their daily lives. We felt truly moved by the kindness, humility, resilience, and grace of the people we met in Vietnam.

The accommodations were luxurious, but exciting. The drivers expertly navigated difficult traffic and terrain to ensure we made it to all of our destinations on schedule. I think the greatest compliment I can pay to the kimkim team is to say that we already miss this place! We'll be sharing our experience with our friends/family and encouraging them to use kimkim for similar trips.

Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

We had a great time on this cruise and were truly blown away by the incredible landscape of Halong Bay. It was a cruise, meaning the events and activities were very tightly structured. But we still felt the staff were very courteous and respectful of our space. We had plenty of downtime too. We enjoyed the excursions and would do this cruise again in a heartbeat!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An biking thru country side + visit ancient town
Hoi An biking thru country side + visit ancient town
Hoi An

This was by far our favorite tour of the trip! We enjoyed the freedom of seeing the town on bike, and we felt a special connection to the local residents. Our guide was very respectful and accommodating of the people we visited. We felt encouraged by these positive interactions.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Feb 28, 2024

Hi Cory,

I'm so happy when read your review and my pleasure to support your trip :) Wish you and Richella are always healthy and happiness 🌸💐🌻

I hope to see you in the next time in Vietnam!

Best regards
Trang

We really enjoyed our trip to Vietnam. Our fa...
Vietnam | Feb 12 - Feb 22, 2024

Richella
Richella R.
Mountlake Terrace, WA | Reviewed on Feb 24, 2024
We really enjoyed our trip to Vietnam. Our favorite experiences were ha long bay, our bike trip through hoi an, and our stay in nha Trang. Both Ky and A were amazing, friendly, and knowledgeable guides. Read more

We really enjoyed our trip to Vietnam. Our favorite experiences were ha long bay, our bike trip through hoi an, and our stay in nha Trang. Both Ky and A were amazing, friendly, and knowledgeable guides.

Activity Review
Hoi An biking thru country side + visit ancient town
Hoi An biking thru country side + visit ancient town
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Feb 26, 2024

Hi Richella,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia :)

Hope you and Cory are always healthy, lucky, and happy🌸💐🌻

Best regards
Trang

We had an excellent experience booking our tr...
Vietnam | Dec 24 - Jan 6, 2024

G
Gray S.
Kansas City, MO | Reviewed on Jan 11, 2024
We had an excellent experience booking our trip to Vietnam via Kimkim. Huge kudos to our specialist, Trang, who took amazing care of us before and during our trip. Trang was with us via Whatsapp on every step and was an absolute champ when I discovered at the very last minute that I had messed up our visas (yikes!). Thanks, Trang!! Read more

We had an excellent experience booking our trip to Vietnam via Kimkim. Huge kudos to our specialist, Trang, who took amazing care of us before and during our trip. Trang was with us via Whatsapp on every step and was an absolute champ when I discovered at the very last minute that I had messed up our visas (yikes!). Thanks, Trang!!

Hotel Review
Pu Luông Natura Bungalows

We were incredibly impressed! The rooms were spacious and had stunning views. We stayed mid-week so we had the place nearly to ourselves and the full attention of the staff. We hear it gets busy on weekends with Vietnamese visitors coming from Hanoi. The food was some of the best we had in Vietnam.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pu Luong
Pu Luong Nature Reserve

Our ~10 mile hike was the absolute highlight of our entire trip to Vietnam. Our guide, Hien, helped us navigate places we would never have considered going on our own including walking on mud walls between rice paddies through a gorgeous valley. Hien arranged for our youngest daughter to be picked up by motorbike mid way through to meet us after the harder part of the hike. An incredible adventure for all!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ha Long Bay

We went on a 3 day tour of Bai Tu Long Bay (close to Ha Long Bay, but more remote and less busy) on the Prince Junk with company Indochina Junks. Just wow! Such a beautiful area. The crew took excellent care of us and our girls LOVED kayaking and fishing for squid at night.

Quality of Experience
Food
We found the meals - which were presented as 7-course meals of mostly seafood - to be too much food and just okay. The presentation was incredible, but the food itself not our favorite. But, of course, you're not in Bai Tu Long bay for the food!
Guides, Drivers and Staff
Transport
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Jan 11, 2024

Hi Gray,

I was very surprised when got your review. I appreciate it  Thank you so much for choosing our services and I’m very happy that you enjoyed the trip

I hope to see you again on your next trip to Vietnam and Southeast Asia

Wish you, Aileen and the kids are always healthy, lucky, and happy🌸💐🌻

Best regards
Trang

Everything was top notch , Trang was very pr...
Vietnam | Dec 4 - Dec 8, 2023

Barry
Barry Y.
Canada | Reviewed on Dec 18, 2023
Everything was top notch , Trang was very professional and diligent in her job.
Very impressed with the transportation modes.
Definity will use Kim Kim again !!
Read more

Everything was top notch , Trang was very professional and diligent in her job.
Very impressed with the transportation modes.
Definity will use Kim Kim again !!

Hotel Review
Hanoi Pearl
Hanoi

Very cozy and chic nostalgia and great breakfast especially the beef noodles soup was my favorite, lots of fresh fruits, omlett station, bake goods and lots of coffee.

Authenticity & Character
Nostalgic
Location
Right in the old city center
Staff
Everyone is so helpful
Cleanliness & Comfort
Clean
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Dec 19, 2023

Hi Barry,

Thank you much for your review and sharing nice pics :) I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Choosing KimKim was the right decision
Vietnam | Dec 4 - Dec 8, 2023

A
A C.
Canada | Reviewed on Dec 15, 2023
We were a group of 8 joining a cruise to Thailand and Vietnam. Most of us have never been to Vietnam and not familiar with any of the landmarks. In addition, because of the geographic location of the ports of calls which shortened the time we had touring, posed challenges. We contacted KimKim whom by chance I saw in an internet advertisement. A tour plan was then devised for us. We are all very happy that we went with KimKim. Trang, our main agent in Saigon from the very beginning answered... Read more

We were a group of 8 joining a cruise to Thailand and Vietnam. Most of us have never been to Vietnam and not familiar with any of the landmarks. In addition, because of the geographic location of the ports of calls which shortened the time we had touring, posed challenges. We contacted KimKim whom by chance I saw in an internet advertisement. A tour plan was then devised for us. We are all very happy that we went with KimKim.

Trang, our main agent in Saigon from the very beginning answered all our questions, walked us through the payment process, and was keen to accomdodate all our needs throughout the trip. It was a surprise to us that at all the port of calls we had both an English speaking guide and a driver. The 8 of us sat in a roomy 14-16 seater at every stop, and at Halong Bay we had a private boat just for our group to tour the Bay for six hours. The tours were not overly ambitious and the guides were good in controlling the pace so we never felt rush but were able to see most of what we should see. They, like Trang were very accommodating.

I read many of the KimKim reviews before going with them. I saw that a prevalent complaint in the few negative reviews that the price was higher. We thought that the price we paid was reasonable for the level of service.

If you've never been to a place and have little knowledge of the landmarks and not sure of where to go, and want a higher end experience, I recommend KimKim. Everything is planned for you and your group and you just sit back and enjoy.

Hotel Review
Hanoi Pearl
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phu My Port - HCM City tour halfday - Phu My Port
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - City tour halfday morning
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chan May Port - Hue City tour halfday - Chan May Port
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Port - Halong Bay - Hanoi
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Dec 24, 2023

Hi Andrew,

I'm so happy when read your review. It's a great encouragement for me as well as Kim Kim
The tour guides and drivers told me that they had a great time with you :) Once again thank you so much for choosing our services. I hope I have a chance to serve you on your next trip to Vietnam and Southeast Asia

Wish you and everyone in the group all the best,

Best regards
Trang

Could have been better planned with kids
Vietnam | Nov 23 - Dec 6, 2023

B
Brandon C.
Canada | Reviewed on Dec 13, 2023
The trip was always going to be difficult as we travelled with a two and four year old. That said, we were a bit disappointed in how the itinerary was planned given that we emphasized multiple times that we were travelling with kids. For example - There were multiple days of 5 hour round trip driving only to see a monkey or a temple for 45 minutes. It’s impossible to have a two year old sit through all of that. Ultimately we ended up cancelling about half the itinerary I think Trang did... Read more

The trip was always going to be difficult as we travelled with a two and four year old. That said, we were a bit disappointed in how the itinerary was planned given that we emphasized multiple times that we were travelling with kids.

For example - There were multiple days of 5 hour round trip driving only to see a monkey or a temple for 45 minutes. It’s impossible to have a two year old sit through all of that. Ultimately we ended up cancelling about half the itinerary

I think Trang did her best when we gave her this feedback, but the service wasn’t as tailored to our situation as we expected it to be having planned it four months in advance and providing all that information about our needs. The itinerary was just basic and didn’t really get altered at all for our needs. Also there was a big issue with Visas, where we weren’t informed that we needed to take care of them or even promoted to do so, so the trip almost didn’t happen at all

On the positive side: the country is beautiful, the hotels were nice, and guide in Hoi An specifically was amazing

Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Dec 14, 2023
Hi Brandon,
Thanks for leaving your feedback for whole your trip,
Firstly, I’m so sorry because for whatever reason makes you disappointed even a little is my fault
I wish you could let me know earlier when building your trip plan that your family can not visit any destinations and just visit kids' playing areas or kid club… I think it will be easier for us
Regarding visa or even when you want to book a room at the last minute, I tried to book this room but two hours later you wanted me to...
Read more

Hi Brandon,
Thanks for leaving your feedback for whole your trip,
Firstly, I’m so sorry because for whatever reason makes you disappointed even a little is my fault
I wish you could let me know earlier when building your trip plan that your family can not visit any destinations and just visit kids' playing areas or kid club… I think it will be easier for us
Regarding visa or even when you want to book a room at the last minute, I tried to book this room but two hours later you wanted me to cancel it, I still try to support you to the best, I hope you can understand that.
Thank you again for traveling with us. Hope you and your family are always healthy, lucky, and happy🌸💐🌻
Best regards
Trang

Professional
Vietnam | Dec 4 - Dec 8, 2023

P
Peggy C.
Hong Kong SAR China | Reviewed on Dec 13, 2023
The local guides are all professional and catered to our needs, even the drivers. They can be very flexible since we’re a small group. Thank you Trang for all the arrangements Read more

The local guides are all professional and catered to our needs, even the drivers. They can be very flexible since we’re a small group. Thank you Trang for all the arrangements

Hotel Review
Hanoi Pearl
Hanoi

The hotel is simple and basic but at the heart of Hanoi and close to everything. Very convenient

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nha Trang Port - Nha Trang City - Nha Trang Port
Nha Trang

The guide Thuy is very nice and always take photos for us. She also took us to a nice local restaurant for pho, which we loved so much. Thanks!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Port - Halong Bay - Hanoi
Ha Long Bay

We have the whole boat to cruise halong bay and have lunch onboard which was so great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Dec 13, 2023

Hi Peggy,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia :)

Hope you, Andrew and everyone in group are always healthy, lucky, and happy🌸💐🌻

Best regards
Trang