Exceptional service! Mint is amazing!!

Thailand | Dec 14 - Dec 28, 2024

Working with Kim Kim was the best experience ever. I completed their simple form and heard back from a local travel agent from Thailand within 24 hours. My experience after that was nothing less than perfect. Mint, my agent was spectacular. For a few weeks after my initial submission, Mint worked with me to customize the perfect itinerary for me and my family in Thailand. She would respond within 24 hours to my emails, she answered all my questions, calmed any concerns I would think of and supported us before, during and after the trip. My first night in Thailand, I reached out to Mint looking for kid friendly areas quite late in the night (Jet lag) to get food, Mint responded quickly and guided us to a safe area and helped us arrange transportation so we wouldn’t get ripped off. I reached out to Mint almost everyday of our trip and she always responded with helpful tips and went way above and beyond to ensure our trip was perfect. She would reach out to us to confirm we had our vouchers and confirmations. She reached out to the hotels and arranged for us to receive lunchboxes on the days we were departing before breakfast. For one of our excursions, we were unable to load the photos from our tour guide, Mint got in touch with them, got the photos and sent them to us. This was my first time working with Kim Kim and it was exceptional. I would highly recommend them if you are planning a trip to Thailand.