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Bella Wu

With over fifteen years of experience as a travel specialist since graduating from college, I have turned my lifelong passion for exploration into a profession dedicated to crafting extraordinary journeys. There’s nothing more inspiring to me than venturing into new worlds filled with unique sounds, sights, and scents—each destination telling its own unforgettable story.

As a true Japan enthusiast, I am especially passionate about sharing the depth and beauty of this remarkable country. Allow me to design a once-in-a-lifetime journey for you—where tradition meets innovation, and every moment becomes a lasting memory.

What places and activities do you specialize in?

"I specialize in designing customized trips across Japan, from vibrant cities like Tokyo, Kyoto, and Osaka to scenic regions such as Hakone, Takayama, Kanazawa, and Hokkaido.

My expertise covers a wide range of experiences, including cultural immersion (tea ceremony, kimono dressing, calligraphy, samurai and ninja activities), nature and relaxation (hot spring stays with Mt. Fuji views, scenic hikes, cycling, coastal landscapes), and family-friendly adventures (theme parks, hands-on workshops, anime and pop culture experiences).

Whether you’re seeking a luxury getaway, a cultural deep-dive, or an off-the-beaten-path journey, I am dedicated to creating seamless, memorable itineraries tailored to your interests."

How did you get involved in travel?

"I majored in Tourism English in college, and that was when I truly fell in love with the world of travel. After graduating, I was fortunate to start my career with a travel company, where I began working as a local travel specialist. Over 15 years, I’ve grown from handling operations to designing customized journeys, and this experience has deepened my passion for helping others explore new cultures and destinations.

For me, travel is not just work—it’s a way of life. I believe travel keeps people young at heart, opens new perspectives, and creates lasting memories. That’s why I always bring my full passion and dedication into every trip I design."

Please share a unique travel experience you will never forget.

"It was during the cherry blossom season when I went on a trip to Hakone. I stayed in a traditional Japanese ryokan, soaking in an open-air onsen while gazing at the majestic Mt. Fuji. As the cherry blossoms gently fell into the steaming waters, the scene etched itself deeply into my memory—a truly unforgettable experience."

Top itineraries and travel advice
Family itineraries
Luxury itineraries

Recent trip reviews for Bella

Japan Adventure with Kimkim
Japan | Oct 20 - Oct 31, 2026

D
Debra M.
Atlanta, GA | Reviewed on Nov 01, 2026
Kimkim and our local specialist, Bella, made our trip to Japan an unforgettable experience. Every arrangement went smoothly, and Bella was able to create an itinerary that fully met our needs. Our local guides got us off to a good start in Tokyo and Kyoto, enabling us to navigate public transportation for our own adventures. Bella was available to us for any questions throughout the trip. This is our second Kimkim trip and we are sold on their service! Read more

Kimkim and our local specialist, Bella, made our trip to Japan an unforgettable experience. Every arrangement went smoothly, and Bella was able to create an itinerary that fully met our needs. Our local guides got us off to a good start in Tokyo and Kyoto, enabling us to navigate public transportation for our own adventures. Bella was available to us for any questions throughout the trip. This is our second Kimkim trip and we are sold on their service!

Hotel Reviews
Mitsui garden Hotel Kyoto Station
Kyoyo

Lovely hotel with gracious staff and a delicious breakfast. The room was small, but completely adequate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kayotei Ryokan

This is Japanese hospitality at its finest. Tomo was our gracious hostess. Beautiful setting and gorgeous appointments within the ryokan.

Authenticity & Character
Location
Yamanaka is a walkable small town with artists and a local lacquerware factory that is very interesting. The nearby gorge is stunning.
Staff
Cleanliness & Comfort
Millennium Mitsui Garden Hotel Tokyo / Ginza

Luxury experience with excellent breakfast.

Authenticity & Character
Location
Centrally located in Tokyo
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Cultural Icons & Evening Food Experience (Private Guide & Public Transportation)
Tokyo Cultural Icons & Evening Food Experience (Private Guide & Public Transportation)
Tokyo

We enjoyed the history that our guide, Hal, shared with us. We covered both old and new parts of Tokyo.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Gardens, Philosopher’s Path & Tea Ceremony Experience (Private Guide & Public Transportation)
Kyoto Gardens, Philosopher’s Path & Tea Ceremony Experience (Private Guide & Public Transportation)
Kyoto

One of our favorite days, visiting the Botanical Gardens and the gorgeous scenery around the Philosopher's path, and the nearby Silver Temple.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour by public transport in Kyoto: Fushimi Inari Shrine, Nishiki Market , Artisan Experience and Gion
Day tour by public transport in Kyoto: Fushimi Inari Shrine, Nishiki Market , Artisan Experience and Gion
Kyoto

We thoroughly enjoyed our guide, who was personable and very responsive to our needs for the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Wu

We loved our trip to Japan with Kimkim. Bell...
Japan | Oct 1 - Oct 12, 2026

S
Stacy V.
Spain | Reviewed on Oct 19, 2026
We loved our trip to Japan with Kimkim. Bella was wonderful - very detailed oriented, always available when we needed her both prior and during the trip and very thoughtful and generous. We also thought the guides, Peter and Hiroshi were wonderful and great photographers too! Thank you so much for making our trip so memorable and we love the video present at the end of the trip, a wonderful memory! Thank you Bella for all your hard work and professionalism. We will definitely book... Read more

We loved our trip to Japan with Kimkim. Bella was wonderful - very detailed oriented, always available when we needed her both prior and during the trip and very thoughtful and generous. We also thought the guides, Peter and Hiroshi were wonderful and great photographers too! Thank you so much for making our trip so memorable and we love the video present at the end of the trip, a wonderful memory! Thank you Bella for all your hard work and professionalism. We will definitely book another trip with you.

Hotel Reviews
Solaria Nishitetsu Hotel Ginza
Tokyo
Oni No Sumika
Shuzenji Onsen
Hakone Hotel Kajikaso
Hakone
Cleanliness & Comfort
Hotel Vischio Kyoto by GRANVIA
Kyoto
Shiba Park Hotel
Tokyo
Activity Review
Arashiyama Hidden Gems, Autumn Garden & Traditional Ikebana Experience  (Private Guide &Public Transportation)
Arashiyama Hidden Gems, Autumn Garden & Traditional Ikebana Experience (Private Guide &Public Transportation)
Kyoto
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Oct 19, 2026
Dear Stacy, Thank you so much for your beautiful review and incredibly kind words! ❤️ It truly means so much to me! It was such a pleasure helping you, Sylvia, and Blaire create these special memories together in Japan. Knowing that you all had such a wonderful time is the greatest reward I could ask for! I'm especially happy that you enjoyed the surprise video! 😊 I wanted to give you something special to look back on, and knowing that it will help you relive those wonderful moments... Read more

Dear Stacy,

Thank you so much for your beautiful review and incredibly kind words! ❤️ It truly means so much to me!

It was such a pleasure helping you, Sylvia, and Blaire create these special memories together in Japan. Knowing that you all had such a wonderful time is the greatest reward I could ask for!

I'm especially happy that you enjoyed the surprise video! 😊 I wanted to give you something special to look back on, and knowing that it will help you relive those wonderful moments together makes me so happy.

Hearing that you'd love to travel with us again absolutely made my day! ❤️ I would be thrilled to help you plan another adventure whenever you're ready!

Thank you again, Stacy, for your trust, kindness, and support. It was truly an honor to be part of your family's journey, and I hope the memories you made in Japan will bring you smiles for many years to come.

Sending my warmest wishes and a big hug to you, Sylvia, and Blaire!

With heartfelt thanks,
Bella

Bella did an amazing job of coordinating an u...
Japan | Oct 1 - Oct 12, 2026

B
Blaire L.
Denver, CO | Reviewed on Oct 18, 2026
Bella did an amazing job of coordinating an unforgettable trip to Japan for my mother, sister and me. She was extraordinarily proactive during the trip, providing detailed overviews of the upcoming itinerary each day during the trip with tips on how to best enjoy our time. We had one day with some minor issues (a venue we were supposed to visit was closed for the day) and when we mentioned this disappointment she immediately responded by booking (and paying for) an unforgettable traditional... Read more

Bella did an amazing job of coordinating an unforgettable trip to Japan for my mother, sister and me. She was extraordinarily proactive during the trip, providing detailed overviews of the upcoming itinerary each day during the trip with tips on how to best enjoy our time. We had one day with some minor issues (a venue we were supposed to visit was closed for the day) and when we mentioned this disappointment she immediately responded by booking (and paying for) an unforgettable traditional Japanese lunch the next day to make up for the inconvenience. Our local guides (Peter in Tokyo and Hakone and Hiroshi in Kyoto) were wonderful - and both took many, many photos which was much appreciated as it’s rare to have so many photos of your whole group since someone in the group is usually the primary photographer. Overall a wonderful experience!

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Oct 19, 2026
Dear Blair, Thank you so much for your wonderful review and such kind words! ❤️ It truly means the world to me! It was an absolute pleasure helping you, Sylvia, and Stacy plan this special journey through Japan. Knowing that you all had such a memorable experience makes me incredibly happy! I also really appreciate your understanding when things didn't go quite as planned. Travel can sometimes bring unexpected surprises, and I always want to make sure those little bumps don't take away... Read more

Dear Blair,

Thank you so much for your wonderful review and such kind words! ❤️ It truly means the world to me!

It was an absolute pleasure helping you, Sylvia, and Stacy plan this special journey through Japan. Knowing that you all had such a memorable experience makes me incredibly happy!

I also really appreciate your understanding when things didn't go quite as planned. Travel can sometimes bring unexpected surprises, and I always want to make sure those little bumps don't take away from the wonderful memories you're creating. I'm so glad you enjoyed the traditional Japanese lunch!

I'll be sure to share your lovely feedback with Peter and Hiroshi. They'll be delighted to know how much you appreciated their guidance and all the photos they captured along the way!

Thank you again for trusting me and our team with your family adventure. It was truly an honor to be part of such a meaningful trip, and I hope those beautiful memories and photos will bring smiles to your faces for many years to come.

Sending my warmest wishes to you, Sylvia, and Stacy! ❤️

Warm regards,
Bella

If I could give Bella 10 stars I would!
Japan | Oct 1 - Oct 12, 2026

S
sylvia M.
Los Angeles, CA | Reviewed on Oct 15, 2026
If I could give Bella 10 stars I would! When my husband was alive we travelled all over the world and NEVER have I experienced the quality of care, professionalism, attention to details and kindness that Bella extended to my girls and myself. My desire, booking this trip was to have a "once in a lifetime experience" celebrating two big birthdays - my daughter's 60th and my 90th and I couldn't have made a wiser choice. The two local guides Peter and Hiroshi were delightful and what a... Read more

If I could give Bella 10 stars I would! When my husband was alive we travelled all over the world and NEVER have I experienced the quality of care, professionalism, attention to details and kindness that Bella extended to my girls and myself. My desire, booking this trip was to have a "once in a lifetime experience" celebrating two big birthdays - my daughter's 60th and my 90th and I couldn't have made a wiser choice. The two local guides Peter and Hiroshi were delightful and what a treat and surprise it was at the end of our trip to be presented with a video of the many photos they took along the way. . This was my first time traveling to Japan and I was impressed with how welcoming and polite the Japanese people are, and how immaculate the country is - their toilets are remarkable compared to every country I have visited, including the United States. Thank you Bella

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Oct 15, 2026
Dear Sylvia, Oh my goodness, your beautiful review truly touched my heart! ❤️ Thank you so much for taking the time to share such incredibly kind and thoughtful words. I honestly couldn't have asked for a more wonderful review! Knowing how much you've traveled around the world, your praise means even more to me. It is truly one of the greatest compliments I could ever receive, and I'm so grateful! It was such an honor to be part of this very special journey, celebrating your 90th birthday... Read more

Dear Sylvia,

Oh my goodness, your beautiful review truly touched my heart! ❤️ Thank you so much for taking the time to share such incredibly kind and thoughtful words. I honestly couldn't have asked for a more wonderful review!

Knowing how much you've traveled around the world, your praise means even more to me. It is truly one of the greatest compliments I could ever receive, and I'm so grateful!

It was such an honor to be part of this very special journey, celebrating your 90th birthday and your daughter's 60th. I'm absolutely delighted that Japan left you all with such wonderful memories, and that you enjoyed the little surprise video! 😊

I'll also be sure to share your lovely feedback with Peter and Hiroshi. I know they'll be thrilled!

Sylvia, it's been such a pleasure getting to know you. Your warmth, kindness, and wonderful sense of humor made this experience special for me too!

Thank you again for trusting me and our team with your Japan adventure. Your words truly mean the world to us, and I'll treasure them for a long time to come.

Wishing you a fabulous 90th birthday celebration filled with love, laughter, and happiness! 🎂❤️

Sending you, Stacy, and Blaire my warmest wishes and a big hug from Japan!

With heartfelt thanks,
Bella

Bella created a wonderful travel itinerary for our trip to Japan
Japan | Aug 16 - Aug 21, 2026

Laura
Laura K.
Los Angeles, CA | Reviewed on Aug 23, 2026
Bella created a wonderful travel itinerary for us for our August 2026 visit to Tokyo and Kyoto. Before the trip, we provided a list to Bella of our interests and she designed a perfect agenda for us.
Also, the two tour guides Mr. Ryuji Kanie (Toyko) and Mr. Hiroshi Hanada (Kyoto) were terrific guides and made our trip run smoothly for us.
Additionally, the drivers who picked us up at various times at the airport, hotel, and train stations were always on time and very polite.
Overall,...
Read more

Bella created a wonderful travel itinerary for us for our August 2026 visit to Tokyo and Kyoto. Before the trip, we provided a list to Bella of our interests and she designed a perfect agenda for us.
Also, the two tour guides Mr. Ryuji Kanie (Toyko) and Mr. Hiroshi Hanada (Kyoto) were terrific guides and made our trip run smoothly for us.
Additionally, the drivers who picked us up at various times at the airport, hotel, and train stations were always on time and very polite.
Overall, Bella and her team made this trip to Japan one full of wonderful memories.
Lastly, Bella created a video for us using photos that our guides took. Almost made me cry seeing the wonderful adventures that we had.
John & Laura Killmer

Hotel Reviews
Mitsui Garden Hotel Kyoto Shijo

Decor of lobby was very colorful and felt like an art gallery. Room was very clean and comfortable. Breakfast buffet was fabulous.

Authenticity & Character
Decor of hotel was very colorful and felt like an Asian art gallery. Hotel also had a public bath that we hadn't experienced before and added to charm of the hotel.
Location
Close to train station and restaurants.
Staff
Staff was very friendly and helpful.
Cleanliness & Comfort
Breakfast buffet in the morning was layed out very well and started the day on a good note.
Shibuya Excel Hotel Tokyu
Tokyo

Modern hotel located in the heart of Tokyo. Great location, nice room and good breakfast buffet.

Authenticity & Character
Clientele was a mixture of various nationalities which made the stay very interesting.
Location
Close to train station and restaurants
Staff
Cleanliness & Comfort
Hotel and restaurant were very clean.
Activity Reviews
Welcome to Kyoto!
Welcome to Kyoto!
Kyoto

We loved the city of Kyoto.

Guides, Drivers and Staff
Driver was waiting for us at appointed time and transported us comfortably.
Transport
Arashiyama Hidden Paths & Tea Traditions Experience (Private Guide & Public Transportation)
Arashiyama Hidden Paths & Tea Traditions Experience (Private Guide & Public Transportation)
Kyoto

The Arashiyama Hidden Paths and Tea Experiences also exceeded our expectations. In addition, we toured the private gardens of one of Japan's famous silent film era actor. Walk through the gardens was a special treat.

Quality of Experience
Walk through the silent film star gardens was an unexpected treat. Also, tea ceremony was an enjoyable experience.
Guides, Drivers and Staff
Our guide Mr. Hiroshi Hanada made everything run smoothly.
Transport
Kyoto Culinary & Cultural Discovery: Fushimi Inari Walk, Sake Tasting, Nishiki Market & Ramen Making
Kyoto Culinary & Cultural Discovery: Fushimi Inari Walk, Sake Tasting, Nishiki Market & Ramen Making
Kyoto

We found Kyoto to be a city that exceeded our expectations. The activities that we had for this day made for a delightful day in Kyoto.

Quality of Experience
The variety of experiences highlighted the beauty and diversity of Kyoto,
Food
We really enjoyed our hands on Ramen Making Experience and our dinner afterwards.
Guides, Drivers and Staff
Our guide Mr. Hiroshi Hanada did a terrific job of leading us to all of our activities.
Transport
Guided Scenic Journey from Tokyo to Mt. Fuji & Lake Yamanaka Cycling Experience, Ending at Mishima Station
Guided Scenic Journey from Tokyo to Mt. Fuji & Lake Yamanaka Cycling Experience, Ending at Mishima Station
Japan

Lake Yamanaka cycling experience was one of our favorite activities., It was so much fun bike riding around Lake Yamanaka and seeing Mt.Fuji.

Guides, Drivers and Staff
Our guide, Mr. Ryuji Kanie did a great job of leading us on the bike ride. Additionally, our guide found a small family owned restaurant where we had lunch. We were able to meet the owners and enjoyed an authenic Japanese meal.
Transport
Driver did an outstanding job of transporting us to our various designations.
Tokyo Flavors & Traditions: Sushi Crafting, Old Tokyo & Culinary Treasures(Private Guide & Public Transportation)
Tokyo Flavors & Traditions: Sushi Crafting, Old Tokyo & Culinary Treasures(Private Guide & Public Transportation)
Tokyo

Sushi making experience was a highlight.We also enjoyed touring the Asakusa District, particularly entering through the vibrant Kaminarimon Gate.

Quality of Experience
Food
We really enjoyed eated the sushi that we prepared during our sushi making class. Great instructors.
Guides, Drivers and Staff
Our tour guide Mr. Ryuji Kanie did an excellent job of describing the sights and allowed us to enjoy the attractions at our pace.
Transport
All points of transporation were on time.
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Aug 24, 2026
Dear John and Laura, Thank you so much for your wonderful 5-star review! Reading your kind words truly made my day. 😊 It was such an honor and pleasure to plan your Japan journey and to be part of all the wonderful memories you created along the way. I'm especially happy to hear that Mr. Ryuji Kanie, Mr. Hiroshi Hanada, and our drivers took such good care of you and helped everything run smoothly. I always try to care for my travelers as I would my own family—not only designing the... Read more

Dear John and Laura,

Thank you so much for your wonderful 5-star review! Reading your kind words truly made my day. 😊

It was such an honor and pleasure to plan your Japan journey and to be part of all the wonderful memories you created along the way. I'm especially happy to hear that Mr. Ryuji Kanie, Mr. Hiroshi Hanada, and our drivers took such good care of you and helped everything run smoothly.

I always try to care for my travelers as I would my own family—not only designing the itinerary, but also making sure you're well looked after throughout the journey. Knowing that you came home with so many happy memories is the greatest reward for me.

And I'm especially touched that the video brought back so many emotions and memories! That's exactly what I hoped it would do. ❤️

Thank you again for trusting me and my team with your Japan adventure. I sincerely hope this won't be your last trip with us, and I would be absolutely delighted to welcome you back and plan another wonderful journey together someday!

Until then, please take good care, and keep those beautiful Japan memories close!

Warmest regards,
Bella

Amazing family trip to Japan!!!
Japan | Jul 28 - Aug 6, 2026

D
Dustin S.
Chicago, IL | Reviewed on Aug 08, 2026

Bella did an amazing Job planning our trip!! This was the most amazing and stress free international trip I have ever taken. Our tour guides were also amazing. Does it cost more to use a travel agent, yes. Is it worth it, absolutely!!!!

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Aug 10, 2026
Dear Dustin,
Thank you so much for your wonderful review! It truly means a lot to me to know that your family had such an amazing and stress-free journey through Japan.
It was an absolute pleasure planning this special trip for you, and I sincerely appreciate the trust you placed in me throughout the process. I’m also delighted to hear that you enjoyed your time with the local guides.
Thank you again for choosing us to be part of your family adventure. I hope the trip brought you many...
Read more

Dear Dustin,
Thank you so much for your wonderful review! It truly means a lot to me to know that your family had such an amazing and stress-free journey through Japan.
It was an absolute pleasure planning this special trip for you, and I sincerely appreciate the trust you placed in me throughout the process. I’m also delighted to hear that you enjoyed your time with the local guides.
Thank you again for choosing us to be part of your family adventure. I hope the trip brought you many unforgettable memories, and I would be thrilled to help you plan another journey in the future!
Warm regards,
Bella

Everything was fantastic! Our drivers, Mr. Ra...
Japan | Jun 24 - Jul 3, 2026

J
Julia J.
Atlanta, GA | Reviewed on Jul 07, 2026
Everything was fantastic! Our drivers, Mr. Rand and Mr. Kyo were on time and very polite and professional! Our guides, Peter and Lili, were professional, personable, knowledgeable, and a great part of our trip. They accommodated changes that we wanted to make like pros! Thank you! Thank you! I will be recommending everyone I know going to Japan to ask for these 4 individuals. True professionals in every sense of the word! Thank you so much! And thanks to Bella for accommodating our... Read more

Everything was fantastic! Our drivers, Mr. Rand and Mr. Kyo were on time and very polite and professional!

Our guides, Peter and Lili, were professional, personable, knowledgeable, and a great part of our trip. They accommodated changes that we wanted to make like pros! Thank you! Thank you!

I will be recommending everyone I know going to Japan to ask for these 4 individuals. True professionals in every sense of the word!

Thank you so much! And thanks to Bella for accommodating our changes and making things happen. I will be using KimKim again for another trip!

Hotel Reviews
Hotel Villa Fontaine Grand Haneda Airport
Tokyo
Authenticity & Character
Location
So nice to be connected to terminal!
Staff
Cleanliness & Comfort
Hotel New Hankyu Kyoto
Kyoto

A little older but still very clean and very nice staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
karaksa hotel TOKYO STATION

Staff was so friendly and very clean hotel

Authenticity & Character
Location
Walking distance to Tokyo Station
Staff
So friendly and professional
Cleanliness & Comfort
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Jul 08, 2026
Hi Julia, Thank you so much for your wonderful review! It truly means a lot to all of us. I'm absolutely delighted to hear that everything went so well and that Mr. Rand, Mr. Kyo, Peter, and Lili helped make your trip so memorable. I'll be sure to share your kind words with each of them—they'll be thrilled to know they made such a positive impression. It was also my pleasure to help with your itinerary changes along the way. Thank you for your flexibility and trust throughout the planning... Read more

Hi Julia,

Thank you so much for your wonderful review! It truly means a lot to all of us.

I'm absolutely delighted to hear that everything went so well and that Mr. Rand, Mr. Kyo, Peter, and Lili helped make your trip so memorable. I'll be sure to share your kind words with each of them—they'll be thrilled to know they made such a positive impression.

It was also my pleasure to help with your itinerary changes along the way. Thank you for your flexibility and trust throughout the planning process. Knowing that you had such a fantastic experience is the greatest reward for all of us.

Thank you as well for recommending us to your friends and family. That is truly the highest compliment we could receive.

We can't wait to welcome you back to Japan someday—and if you ever decide to explore China, we'd be delighted to help you plan that adventure too!

Until next time, take care and thank you again for traveling with us!

Warm regards,
Bella

An Extraordinary Family Journey Through Japan — Thank You Bella & Team
Japan | May 30 - Jun 15, 2026

David
David J.
Atlanta, GA | Reviewed on Jun 22, 2026
When we first considered using Kimkim to plan our family's trip to Japan, I was honestly a little reluctant. As someone who typically plans complex travel myself, I wasn't sure if anyone could truly understand what we were looking for. We wanted luxury, but not just luxury. We wanted authenticity. We wanted Michelin-level food experiences alongside tiny local restaurants. We wanted our children (ages 10 and 13) to experience the real Japan, not simply move from tourist attraction to... Read more

When we first considered using Kimkim to plan our family's trip to Japan, I was honestly a little reluctant.

As someone who typically plans complex travel myself, I wasn't sure if anyone could truly understand what we were looking for. We wanted luxury, but not just luxury. We wanted authenticity. We wanted Michelin-level food experiences alongside tiny local restaurants. We wanted our children (ages 10 and 13) to experience the real Japan, not simply move from tourist attraction to tourist attraction. Most importantly, we wanted a trip that would bring our family closer together.

Then we met Bella.

From our very first conversation, Bella was remarkable.

Over the course of months, we probably sent her hundreds of questions, requests, revisions, restaurant ideas, hotel changes, flight updates, and random thoughts. Not once did she make us feel like a burden. In fact, she embraced the process. Every request was met with enthusiasm, thoughtfulness, and genuine care.

What impressed me most was her willingness to adapt. We changed hotels. We added destinations, removed destinations, swapped experiences, changed flights, debated Disney, baseball games, restaurants, and transportation. Bella never missed a beat.

She helped us create exactly the trip we wanted.

And then the trip began.

What followed exceeded every expectation.

The guides Bella selected were exceptional.

Mr. Hajime in Tokyo was fantastic. Knowledgeable, personable, flexible, and passionate about sharing Japan beyond the guidebook. He understood immediately that we loved local culture and hidden gems. Some of our favorite moments came from spontaneous recommendations and side streets we never would have discovered on our own.

Mr. Hiroyuki in Hakone helped us experience a completely different side of Japan. The pace slowed, the scenery changed, and we were able to enjoy one of the most relaxing parts of our journey.

Ms. Ursula in Kyoto and Osaka was equally outstanding. Warm, insightful, and incredibly knowledgeable, she helped bring centuries of Japanese history and culture to life while also making everything accessible and enjoyable for our children.

The drivers were equally impressive.

Every transfer was seamless. Every pickup was on time. Whether we were moving between hotels, stations, or destinations, the logistics simply disappeared into the background—which is exactly how great travel should feel.

One of the things I appreciated most was that the trip never felt rigid.

We had structure when we needed it and flexibility when we wanted it.

Bella listened when we said we preferred local neighborhoods over crowded tourist zones. We explored areas where locals actually live, shop, and eat. We wandered hidden streets in Tokyo, discovered incredible food, and experienced moments that felt authentic rather than manufactured.

The food was extraordinary.

We enjoyed everything from world-class omakase and Tempura Kondo to local ramen shops, yakiniku, Kobe beef in Kyoto, and countless memorable meals in between. Bella understood that we were food-focused travelers and helped us build a dining experience that balanced celebrated restaurants with places we likely never would have found ourselves.

Hakone was magical.

Our stay at Gen Hakone Gora was one of the highlights of the trip. The onsen experience, the kaiseki dinners, the tranquility, and the incredible hospitality created memories our family will never forget.

And then there was the family aspect.

As I write this, we're sitting in the Delta Lounge preparing to fly home.

The thing we're talking about isn't DisneySea. It isn't the Michelin restaurants. It isn't the luxury hotels.

It's how much time we spent together.

This trip gave us something that becomes increasingly difficult to find in everyday life: uninterrupted family time.

We laughed together, explored together, got lost together, discovered new foods together, and experienced an entirely different culture together.

Our children leave with a genuine appreciation for Japan.

My wife and I leave with memories that will last forever.

And our family leaves closer than when we arrived.

That's the true measure of a great trip.

Japan itself is an extraordinary destination, but Bella and her team transformed it from a vacation into a family experience we'll be talking about for decades.

If you're considering Japan and wondering whether to trust Bella and Kimkim, my advice is simple:

Do it.

Trust the process.

Share what matters to you.

Bella will listen.

And if your experience is anything like ours, you'll come home wondering when you can return.

Bella, thank you for your patience, your professionalism, your attention to detail, and most importantly, your genuine care for our family.

You helped create memories that we will cherish for the rest of our lives.

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Jun 23, 2026
Thank you so much, David. Reading your review was incredibly moving and truly one of the most rewarding moments of my career. Your words touched my heart, and I cannot thank you enough for taking the time to share such thoughtful feedback. From the very beginning, I could tell that this trip was about much more than simply visiting Japan. You and your family wanted meaningful experiences, authentic connections, unforgettable meals, and most importantly, precious time together. As someone... Read more

Thank you so much, David.

Reading your review was incredibly moving and truly one of the most rewarding moments of my career. Your words touched my heart, and I cannot thank you enough for taking the time to share such thoughtful feedback.

From the very beginning, I could tell that this trip was about much more than simply visiting Japan. You and your family wanted meaningful experiences, authentic connections, unforgettable meals, and most importantly, precious time together. As someone who specializes in family travel, I firmly believe that what matters most is not how many attractions you visit, but the memories you create with the people you love.

That belief guides every itinerary I design.

My goal is always to create journeys that allow families to slow down, connect, discover, and experience Japan in a way that feels personal and meaningful. Reading that your family returned home with wonderful memories and an even stronger bond is the greatest compliment I could ever receive.

Thank you as well for your kind words about our guides and drivers. I will be sharing your review with Hajime-san, Hiroyuki-san, Ursula-san, and the rest of the team. They pour their hearts into what they do, and I know your recognition will mean the world to them. Feedback like yours inspires all of us to continue creating unforgettable experiences for future travelers and families visiting Japan.

It was truly a privilege to work with your family throughout the planning process. Every conversation, every adjustment, and every idea helped shape a journey that was uniquely yours, and I am grateful for the trust you placed in me and my team.

Thank you again for allowing us to be part of such a special chapter in your family's story.

Whenever your travels bring you back to Japan—or perhaps even to China one day—I would be honored to help create another unforgettable adventure for your family.

Until then, I wish you, your wife, and your children many years of wonderful memories from Japan.

Warmest regards,
Bella

The once in a lifetime experience in Japan
Japan | Jun 6 - Jun 18, 2026

Clara
Clara D.
France | Reviewed on Jun 19, 2026
We had 4 guides Dolly, Hiroshi, Taka and Pete. All of them excellent guides and we had a great time with them.
Japan is a amazing place and the experience during this trip exceeds our expectations starting with the planning by Bella , the sightseeing and the hotels.
We loved all but we enjoy the most Kyoto and Hiroshima.
Read more

We had 4 guides Dolly, Hiroshi, Taka and Pete. All of them excellent guides and we had a great time with them.
Japan is a amazing place and the experience during this trip exceeds our expectations starting with the planning by Bella , the sightseeing and the hotels.
We loved all but we enjoy the most Kyoto and Hiroshima.

Hotel Reviews
Onyado Nono Kanazawa Natural Hot Spring
Kanazawa

Good tradition Japanese Hotel but also adapted to western clients

Authenticity & Character
Walking without shoes and quimono made our stay special. Also the public bath was vrry well equiped
Location
Near to a lot of restaurants
Staff
Cleanliness & Comfort
Public bath
THE KNOT HIROSHIMA
Hiroshima

Great location and very comfortable room

Authenticity & Character
The variety of food in the breakfast
Location
Central place very near to the locations we visited
Staff
The staff was nice and the restaurant food and service were excellent
Cleanliness & Comfort
All
Activity Reviews
Family-Friendly Day Trip Itinerary: Hakone – Lake Ashi – Kawaguchiko – Tokyo (Guide, Private Transfer)
Family-Friendly Day Trip Itinerary: Hakone – Lake Ashi – Kawaguchiko – Tokyo (Guide, Private Transfer)
Japan

Fantastic. Beautiful sightseeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Public transport very well planned
Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima

Very emotional and must to see the Peace Memorial Museum and Park

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Jun 25, 2026
Dear Clara, Thank you so much for your wonderful review and kind words. It truly means a lot to me to hear that your experience in Japan exceeded your expectations. From the very beginning of the planning process to the final day of your journey, it was my pleasure to help create this special trip for you. I'm delighted that you enjoyed your time with Dolly, Hiroshi, Taka, and Peter. I will be sure to share your feedback with them—they will be thrilled to know that they helped make your... Read more

Dear Clara,

Thank you so much for your wonderful review and kind words.

It truly means a lot to me to hear that your experience in Japan exceeded your expectations. From the very beginning of the planning process to the final day of your journey, it was my pleasure to help create this special trip for you.

I'm delighted that you enjoyed your time with Dolly, Hiroshi, Taka, and Peter. I will be sure to share your feedback with them—they will be thrilled to know that they helped make your journey so memorable.

Kyoto and Hiroshima are two of my favorite destinations as well, and I'm so happy that they left such a strong impression on you.

Thank you again for trusting me and our team with your Japan adventure. I sincerely hope this won't be your last visit to Asia! Whether you decide to return to Japan one day or perhaps explore China in the future, I would be honored to help you plan another unforgettable journey.

Until then, I wish you many happy travels and wonderful memories.

Warm regards,
Bella

The entire Kkmkim Team exceeded our expectati...
Japan | Jun 5 - Jun 13, 2026

Marlinda
Marlinda T.
Los Angeles, CA | Reviewed on Jun 17, 2026
The entire Kkmkim Team exceeded our expectations . Bella took care of us with planning and scheduling , Both , Ryuji and Yuya, our Japan guides did an excellent job . Each had a unique style and went out of their way to accommodate last minute additions to the schedule . They were a lot of fun to spend some of our vacation with . Read more

The entire Kkmkim Team exceeded our expectations . Bella took care of us with planning and scheduling , Both , Ryuji and Yuya, our Japan guides did an excellent job . Each had a unique style and went out of their way to accommodate last minute additions to the schedule . They were a lot of fun to spend some of our vacation with .

Hotel Reviews
Cross Hotel Kyoto
Kyoto

Clean and comfortable .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kyobashi / Tokyo Station

Clean and comfortable. Center of tyoko so that was cool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onyado Nono Namba Natural Hot Spring
Osaka

Very unique hotel. Clean and comfortable Best breakfast if you like authentic Japanese food

Authenticity & Character
No shoes past the lobby, grass type mats for flooring . Unique and cool
Location
Staff
Cleanliness & Comfort
Shiba Park Hotel
Tokyo

Very nice hotel and excellent service

Authenticity & Character
Location
Close to restaurants and sightseeing
Staff
Cleanliness & Comfort
Activity Reviews
Kyoto Arrival & Fushimi Culinary Experience(Private Guide & Public Transportation)
Kyoto Arrival & Fushimi Culinary Experience(Private Guide & Public Transportation)
Kyoto

The bullet train was a nice way to see some country side and take a rest . The ramen making class was fun and the staff was great . The ramen was excellent as well

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mt. Fuji Scenic Ropeway & Gotemba Whisky Experience (Private Guide & Vehicle)
Mt. Fuji Scenic Ropeway & Gotemba Whisky Experience (Private Guide & Vehicle)
Tokyo

Sadly Mt. Fuji was clouded up and the tram was closed for some reason - having said that the drive gave us a different perspective from city hustle and bustle. The udon noodlelunch was and experience as well as tasty .

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Highlights,  Kuromon Market Experience & Dotonbori Cruise (Private Guide& Public Transportation)
Osaka Highlights, Kuromon Market Experience & Dotonbori Cruise (Private Guide& Public Transportation)
Osaka

The market was interesting and a must do . It’s touristy but a must see . The boat tour was simple but entertaining

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Highlights before taking a Train to Osaka (Private Guided Day Tour)
Kyoto Highlights before taking a Train to Osaka (Private Guided Day Tour)
Japan

We did a saki brewery tour that was informational and the tasting was helpful for future saki experiences

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Market & Sushi Experience with Flexible Afternoon Exploration(Morning Guided Tour By Public Transportation and Afternoon Self-Guided)
Tokyo Market & Sushi Experience with Flexible Afternoon Exploration(Morning Guided Tour By Public Transportation and Afternoon Self-Guided)
Tokyo

Tokyo market was a visually exciting and interesting. Sushi class was a lot of fun and delicious

Quality of Experience
Food
Fresh sushi is always great
Guides, Drivers and Staff
Transport
Take taxi’s
Tokyo City Highlights & Cocktail Experience(Private Guide & Public Transportation)
Tokyo City Highlights & Cocktail Experience(Private Guide & Public Transportation)
Tokyo

It was an activity rich day ! 4 temples, quick stop for a haircut and shave , public transportation, etc .

Quality of Experience
Guides, Drivers and Staff
Transport
Take taxi’s
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in Japan | Replied on Jun 17, 2026
Hi Marlinda, Thank you so much for taking the time to share such thoughtful feedback. 😊 I’m truly happy to hear that you had such a wonderful experience in Japan, and it was an absolute pleasure assisting you with your trip planning. It means a lot to know that everything came together well and that you were able to enjoy a smooth and memorable journey. I will be sure to share your kind words with Ryuji and Yuya—they will be so happy to hear your feedback. I know they take great pride in... Read more

Hi Marlinda,

Thank you so much for taking the time to share such thoughtful feedback. 😊

I’m truly happy to hear that you had such a wonderful experience in Japan, and it was an absolute pleasure assisting you with your trip planning. It means a lot to know that everything came together well and that you were able to enjoy a smooth and memorable journey.

I will be sure to share your kind words with Ryuji and Yuya—they will be so happy to hear your feedback. I know they take great pride in going above and beyond for their guests, and your message will mean a great deal to them. Your support truly helps our guides and team continue doing what they love.

Thank you again for choosing us. It was a real pleasure being part of your Japan journey!

Warm regards,
Bella