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Alvaro Pereira

Born and raised in the vibrant country of Ecuador, I am the ideal person to craft a unique and unforgettable trip within my homeland. My passion for travel and exploring new and exciting places knows no bounds. From the enchanting landscapes to the captivating culture, I wholeheartedly believe that Ecuador, Galapagos, Colombia, and Peru are exceptional destinations that offer a treasure trove of experiences.

Ecuador, despite its modest size, boasts an incredible diversity of sights and sounds. From the majestic Andes mountains and lush rainforests to the pristine beaches along the Pacific coast, our country is a paradise for nature enthusiasts. The Galapagos Islands, a UNESCO World Heritage Site, offer an extraordinary opportunity to encounter diverse wildlife found nowhere else on Earth.

As your travel planner, my mission is to ensure that every single traveler has an extraordinary time exploring our beautiful countries. I will meticulously design an itinerary that aligns with your interests, taking you off the beaten path to hidden gems and ensuring you soak in the essence of each place we visit. Together, we'll create memories that will last a lifetime, and you'll carry a piece of our culture and natural wonders in your heart wherever you go. So let's embark on this exciting adventure together, and I promise you an experience like no other!

What places and activities do you specialize in?

" I'm all about creating amazing experiences in the beautiful regions of Ecuador, Colombia, Peru, and the enchanting Galapagos Islands. What makes me unique is my knack for designing personalized adventures that go beyond the usual touristy stuff. If you're a solo adventurer, a couple seeking some romance, a group of friends, or a family looking for an unforgettable journey, I've got you covered! Let's craft a one-of-a-kind trip that will leave you with memories to cherish forever. Get ready for an exciting adventure like no other!"

How did you get involved in travel?

"Travel has been a huge part of my life from the very beginning. I've gone to simple places like the beach with my entire family and even ventured alone to far-off destinations thousands of miles away. Let me tell you, each and every place I've visited has given me so much - it's like my life and the whole world suddenly became so much bigger and richer. After years of gaining experience and learning the ropes, I'm now thrilled to be a part of an incredible travel company. But it's not just any company; we're like a tight-knit family, exploring the world together and making unforgettable memories. Life is truly one amazing journey!"

Please share a unique travel experience you will never forget.

"Choosing just one experience is tough, but if I had to, there's one that stands out, and I believe everyone can relate to that feeling. It was my first solo trip, a moment I had eagerly planned for months, saving up every penny to make it happen. When I finally arrived at that special place, Cuenca, a charming town in the southern part of Ecuador, life felt nothing short of extraordinary.

Cuenca holds a unique place in my heart, and I always encourage anyone visiting Ecuador to include it in their itinerary. The warmth of its people, the delightful cuisine, and the enchanting ambiance at every corner make it a truly magical destination. That trip marked a turning point in my life, and the memories I made there will forever remain some of the most cherished moments in my heart."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Favorite experiences

A Taste of Cusco: Chocolate, Coffee and Pisco Tour

This tour in and around Cusco's city center highlights three Peruvian specialties: chocolate, coffee, and pisco. The tour begins at the Coffee Museum where visitors will learn all about the unique characteristics of Peruvian arabica beans and why they make such a fine cup of Joe. There will also...

Rainbow Mountain (Mount Vinicunca) Hike

It's a 3.5-hour drive from the city of Cusco to the trailhead leading up Vinicunca, known as the Rainbow Mountain. Also called the Montaña de los Siete Colors (Mountain of the Seven Colors), Vinicunca's colorful look is the result of ice melt over its surface a long time ago. The water mixed with...

Recent trip reviews for Alvaro

Amazing experience
Peru | Jul 22 - Aug 3, 2023

N
Nilanshu S.
India | Reviewed on Aug 14, 2023

I should begin off by mentioning that I was really skeptical and paranoid about using kimkim for my dream trip to South America as it was my first time using it and I did not have any one i know that could vouch for it, but am now a convert and would use kimkim for my future plans as well.

Alvaro (Planner for my trip) was very patient and prompt in making sure that all my interests are captured well in the plan. The itinerary was put together with careful consideration to what I wanted.... read more

I should begin off by mentioning that I was really skeptical and paranoid about using kimkim for my dream trip to South America as it was my first time using it and I did not have any one i know that could vouch for it, but am now a convert and would use kimkim for my future plans as well.

Alvaro (Planner for my trip) was very patient and prompt in making sure that all my interests are captured well in the plan. The itinerary was put together with careful consideration to what I wanted. However personally, I expected no less in terms of the planning but the thing I appreciated the most was the fact that Alvaro was very patient in dealing with my questions and constant paranoia. I have in the past dealt with other services( not kimkim) who want you to finalize a plan quickly and push you to do so, so that they can get the commission and move on however Alvaro encouraged me to take time to make sure things are good.

The trip in itself was wonderful . Experience in Peruvian Amazon was nothing less than extraordinary.. Being in the lap of nature literally in the lungs of the world was experience of a lifetime. Luckily for us the weather was good and it did not rain(I am used to humidity from India so that did not bother me much) so was able to make full use of the time there. Our decision o visit North Chile as well was probably a little unorthodox but something I absolutely loved. From the Amazon to Atacama was a transition that was worth the money and time. Words and pictures cant do justice to the landscapes that we saw. The quality of the service throughout was excellent.

Hotels chosen were all based on our budget and good, while the guides and local services were on most trips awesome. Likewise for airport pick ups and drops (which I took because i dont know Spanish and wanted to avoid dealing with local taxi) were always on time.

People may be skeptical about the cost, as it would definitely be higher than if you would plan your own backpacking tour or use a local vendor, but if you are looking for a relaxing family tour where someone plans out your entire end to end tour without you having to worry about anything, then the cost is more than worth it. If you know the country and exactly what you are looking for then maybe you can go ahead an look for local vendors to save on money but otherwise if you dont know the country well, would encourage you to give kimkim a try!

Areas of Improvement -
The trip in itself went without any hiccup but one suggestion would be for Kimkim to ask the local vendors to contact the clients a day before without fail and have them share the plan for the next 3-4 days on day 1. For Peru that was the case with me, but for Atacama, Chile I was contacted for each tour separately (in advance of that particular tour). Like I said it went without any issue but did leave me anxious a couple of times waiting for a message from the local vendor.

All in all a 5 start experience for me!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Aug 14, 2023

Hola Nilanshu!
Your review just made our day! 🎉 I am stoked that your first kimkim experience rocked! I am so happy to be part of making your dream trip to South America a reality.

Your journey from the Amazon to the Atacama sounds like something out of a movie! The landscapes are truly mindblowing.

It's so exciting to hear that our guides, accommodations, and airport pickups (bye-bye, language barrier haha!) added that extra sparkle to your adventure. We get that the price tag might raise... read more

Hola Nilanshu!
Your review just made our day! 🎉 I am stoked that your first kimkim experience rocked! I am so happy to be part of making your dream trip to South America a reality.

Your journey from the Amazon to the Atacama sounds like something out of a movie! The landscapes are truly mindblowing.

It's so exciting to hear that our guides, accommodations, and airport pickups (bye-bye, language barrier haha!) added that extra sparkle to your adventure. We get that the price tag might raise an eyebrow, but creating worry-free, top-notch experiences is what we're all about.

Thanks a million for sharing your thoughts on communication too – your feedback is like gold.
We'll make sure our local vendors get the memo to keep you in the loop!

So excited to have you as part of our travel family now. Can't wait to help you plan more awesome plans whenever you're ready!

Stay rad and keep those travel vibes alive,
Alvaro, Responsible Travel, and the kimkim team 🌍✈️

Alvaro and Daniela were absolutely amazing
Galapagos Islands | Jul 15 - Jul 31, 2023

Ashley
Ashley B.
Denver, CO | Reviewed on Aug 07, 2023

Alvaro and Daniela were absolutely amazing to work with and helped so much in planning our trip. They knew the places to stay and where to go and made sure to find a way to add the places I really wanted to see in Galapagos. Even when we got sick they were there with info on local pharmacies and any info we could ask for! It was so nice having someone(s) there during our trip to answer any pop up questions we had as well. It went flawlessly and was even more amazing than we could have... read more

Alvaro and Daniela were absolutely amazing to work with and helped so much in planning our trip. They knew the places to stay and where to go and made sure to find a way to add the places I really wanted to see in Galapagos. Even when we got sick they were there with info on local pharmacies and any info we could ask for! It was so nice having someone(s) there during our trip to answer any pop up questions we had as well. It went flawlessly and was even more amazing than we could have even imagined. Well done!

Hotel Reviews
Wyndham Quito Airport
Quito

Insanely easy to get to and super nice if you have a late or early flight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito

Location was perfection and staff were so loving and nice

Authenticity & Character
Location
Right in the plaza
Staff
Sooooo nice
M/Y Solaris

Perfection! Loved the staff and the itinerary

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Isla Hotel
Puerto Ayora

Great location and beautiful view and rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour & Mitad del Mundo - Middle of the World- Transfer Airport
Quito

Loved our guide Leo. 5 stars

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Santa Cruz Highlands
Galapagos Islands

Loved our guide Dario, super cool tunnel and tortoises and food were awesome

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

Great tour, our guide was wonderful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

Great time with our guide Patricio! He was just as cool as the places we visited

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encountering at Lobos Island
Galapagos Islands

Great guide (Paulina I believe) and a ton of fun

Quality of Experience
Oh
Food
Guides, Drivers and Staff
Transport
Embracing Nature: Discovering Wildlife on Española Island
Isla San Cristóbal

Carlos was awesome! So much info and great time with the people on the boat, crew of boat and naturalist

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

North Seymour island was cool and the guide was awesome too - Andreas. I’m not big into birds but thought the island was so cool and the babies were so cute!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling at Kicker Rock
Isla San Cristóbal

Martin was an awesome guide and the whole tour was awesome. Sooooo many sea lions and kicker rock we saw hammerheads! He was super intuitive and really tried to find us them even though we were snorkeling, it def paid off!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Aug 07, 2023

Hello Ashley!

Thank you for your review! We are delighted to hear that your experience with us was amazing. We take great pride in providing exceptional service, and it warms our hearts to know that we contributed to the success of your trip.

Your satisfaction is our greatest reward and your kind words motivate us to keep delivering exceptional service to all our travelers. We are grateful for the opportunity to be part of your journey and that it turned out even more incredible than you had imagined.

Was a pleasure to meet both of you! I hope that you enjoyed your new hats!

Alvaro

Spectacular Trip to Ecuador and the Galapagos Islands
Galapagos Islands | Jun 20 - Jul 4, 2023

Mathew
Mathew S.
the United Arab Emirates | Reviewed on Jul 17, 2023

We had the most amazing trip to Ecuador and the Galapagos Islands - a once-in-a-lifetime experience. From the initial interaction with KimKim and Alvaro all the way through to our last day - everything was flawlessly planned and executed. Alvaro put together the perfect itinerary for us, and was always available during the course of the trip, and managed to change our plans at the last minute during our trip.

All of our guides, drivers, tour operators, etc. were excellent - special... read more

We had the most amazing trip to Ecuador and the Galapagos Islands - a once-in-a-lifetime experience. From the initial interaction with KimKim and Alvaro all the way through to our last day - everything was flawlessly planned and executed. Alvaro put together the perfect itinerary for us, and was always available during the course of the trip, and managed to change our plans at the last minute during our trip.

All of our guides, drivers, tour operators, etc. were excellent - special mentions to Chris and Alejandro!

Ecuador is a spectacular place to visit. I would highly recommend a trip - from the volcanos, cloud rainforest, jungle, Galapagos Islands, and the wonderful people.

Thanks again Alvaro for planning such an epic visit!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 18, 2023

Hello Mathew!

I am so thrilled to hear that your trip to Ecuador and the Galapagos Islands was nothing short of amazing and a once-in-a-lifetime experience. It's heartwarming to know that we played a part in creating such wonderful memories for you.

We're overjoyed that their efforts paid off, and you felt that everything was flawlessly planned and executed. These kind words inspire us to keep going above and beyond for our travelers.
Ecuador is not just a destination; it's a place that... read more

Hello Mathew!

I am so thrilled to hear that your trip to Ecuador and the Galapagos Islands was nothing short of amazing and a once-in-a-lifetime experience. It's heartwarming to know that we played a part in creating such wonderful memories for you.

We're overjoyed that their efforts paid off, and you felt that everything was flawlessly planned and executed. These kind words inspire us to keep going above and beyond for our travelers.
Ecuador is not just a destination; it's a place that steals hearts and leaves lasting impressions. The beauty of its landscapes is only matched by the warmth and friendliness of its people. We wholeheartedly recommend it to anyone seeking an unforgettable adventure.

Thank you once again, from the bottom of our hearts from Responsible Travel and KimKim, for choosing us to plan your epic visit. It was an absolute pleasure serving you, and I can't wait to be a part of your future travel adventures!

Hugs from your local friend,

Alvaro

Great Mindo Tour
Ecuador | Jun 23 - Jun 23, 2023

A
Alan B.
Canada | Reviewed on Jul 12, 2023

Our Mindo forest tour was great. Marco picked us up on time and was more than flexible with what we wanted to do. Back on time with great memories of birds, zip lining and the scenery of the Mindo area. read more

Our Mindo forest tour was great. Marco picked us up on time and was more than flexible with what we wanted to do. Back on time with great memories of birds, zip lining and the scenery of the Mindo area.

Activity Review
Expedition to Mindo Cloud Forest
Quito

We did a small group personal tour to Mindo with Marco. He was great to deal with and fluent in English. We were flexible on what to see and do and so was Marco. Ended up skipping some planned items and added some others on. Great day.

Quality of Experience
Food
Guides, Drivers and Staff
Marco was driver and guide and was great at both.
Transport
Nice vehicle for our small group.
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 12, 2023

Dear Alan,

Thank you for your amazing review!

I am thrilled to hear that you had a great Mindo forest tour. Marco is an excellent guide, and I am happy that he provided punctual and flexible service to ensure you had a memorable experience.

It's wonderful that you were able to enjoy the diverse birdlife, exhilarating zip-lining, and stunning scenery of the Mindo area. I hope these incredible memories will stay with you for a long time, and remember we still have a lot of planning to do... read more

Dear Alan,

Thank you for your amazing review!

I am thrilled to hear that you had a great Mindo forest tour. Marco is an excellent guide, and I am happy that he provided punctual and flexible service to ensure you had a memorable experience.

It's wonderful that you were able to enjoy the diverse birdlife, exhilarating zip-lining, and stunning scenery of the Mindo area. I hope these incredible memories will stay with you for a long time, and remember we still have a lot of planning to do for your next adventure in Ecuador, so feel free to reach out again here in kimkim.

Safe travels!
Alvaro

Alvaro was extremely good with making all my ...
Ecuador | Jul 1 - Jul 4, 2023

A
Alishia C.
the United Arab Emirates | Reviewed on Jul 10, 2023

Alvaro was extremely good with making all my arrangements which were last minute. Everything ran very smoothly and according to my itinerary. All the bookings for transfers were with credible local guides who were friendly and very helpful and thoughtful. All in all an excellent service read more

Alvaro was extremely good with making all my arrangements which were last minute. Everything ran very smoothly and according to my itinerary. All the bookings for transfers were with credible local guides who were friendly and very helpful and thoughtful. All in all an excellent service

Hotel Reviews
EB Hotel by Eurobuilding Quito
Quito

Excellent hotel! The room was huge and the bed was so comfy. The food was delicious for both dinner and breakfast. It’s also in the perfect location in Quito

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mashpi Lodge
Mindo

Amazing amazing amazing!!!! You cannot go wrong with this hotel and it will be the highlight of your trip for sure!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 10, 2023

Hola Alishia!

Thank you so much for your kind words! I truly appreciate your feedback. I am thrilled to hear that everything went above and beyond and that your last-minute arrangements were a smooth and enjoyable experience.

I always believe that creating a welcoming and hospitable environment is essential in ensuring you have a memorable and enjoyable trip.

I am so grateful for the opportunity to have served you and am looking forward to assisting you in the future. If there's anything... read more

Hola Alishia!

Thank you so much for your kind words! I truly appreciate your feedback. I am thrilled to hear that everything went above and beyond and that your last-minute arrangements were a smooth and enjoyable experience.

I always believe that creating a welcoming and hospitable environment is essential in ensuring you have a memorable and enjoyable trip.

I am so grateful for the opportunity to have served you and am looking forward to assisting you in the future. If there's anything else I can do to enhance your travel experiences or if you have any further comments, please feel free to reach out; I am here to make your travels as friendly and pleasant as possible.

Warm hugs from your local friend!
Alvaro

A long-dreamed of trip to the Galápagos comes true thanks to Alvaro and KimKim
Galapagos Islands | Jun 11 - Jun 22, 2023

Dina
Dina M.
San Fernando, CA | Reviewed on Jun 23, 2023

We decided in February to plan a family trip to the Galápagos Islands in June. I was overwhelmed by the prospect of researching such a trip, and turned to KimKim for help. Alvaro reached out to me in less than 24 hours with a jam-packed itinerary that was very insightful. He notes from the questionnaire that we were traveling with 2 teenagers, and intuitively booked us 2 rooms at all our hotels to ensure some space and privacy. He met with us via zoom to go over the itinerary, and we tweaked... read more

We decided in February to plan a family trip to the Galápagos Islands in June. I was overwhelmed by the prospect of researching such a trip, and turned to KimKim for help. Alvaro reached out to me in less than 24 hours with a jam-packed itinerary that was very insightful. He notes from the questionnaire that we were traveling with 2 teenagers, and intuitively booked us 2 rooms at all our hotels to ensure some space and privacy. He met with us via zoom to go over the itinerary, and we tweaked it accordingly. We had a wonderful trip! Alvaro was VERY quick to respond with an informative answer to any message I sent during our travels. The local guides that we encountered were a wealth of information, and took great care of us. Toward the end of our trip, my husband had a 24 hour stomach illness, and electrolytes and over-the-counter remedies were delivered to the hotel for him, initiated and arranged by the local guides. I will happily use KimKim again, and refer them to all my friends.

Hotel Review
EB Hotel by Eurobuilding Quito
Quito

Very comfortable, and the staff was incredibly accommodating. Breakfast had a wide variety of offerings.

Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Without question, this was a highlight of our entire Galapagos trip. Every type of marine life and bird we hoped to see, we found up close. Our guide, Darwin, took photos and videos of everything and everyone, and graciously transferred them to everyone’s phone. We swam with so many sea turtles, sharks, rays, penguins. We found an octopus, a sea horse, and learned about the blue-footed boobies and penguins. It was a truly memorable day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 26, 2023

Dear Dina!

I couldn't be happier to read about your amazing experience! It's fantastic to hear that we were able to take the overwhelming task of planning your family trip to the Galápagos Islands off your hands and provide you with an insightful itinerary.
We're thrilled that almost everything went above and beyond to ensure your family's comfort by booking two rooms at all the hotels. Having some space and privacy is essential, especially when traveling with teenagers. I always like to... read more

Dear Dina!

I couldn't be happier to read about your amazing experience! It's fantastic to hear that we were able to take the overwhelming task of planning your family trip to the Galápagos Islands off your hands and provide you with an insightful itinerary.
We're thrilled that almost everything went above and beyond to ensure your family's comfort by booking two rooms at all the hotels. Having some space and privacy is essential, especially when traveling with teenagers. I always like to pay close attention to your questionnaire and tailored the arrangements accordingly.
It's heartwarming to hear that you had a wonderful trip. We are always ensuring the importance of quick and informative communication, especially during travels, and we're glad Alvaro delivered on that front.
I will convey to all of my local guides your big shout-out too! I am so happy that their wealth of information and exceptional care made your trip even more memorable.
I am sorry about your husband's stomach illness, but so relieved that the local guides swiftly took action and arranged for the necessary remedies to be delivered to your hotel. Their promptness and thoughtfulness speak volumes about the quality of service we strive to provide.
Thank you so much for choosing KimKim! I genuinely appreciate your recommendation and look forward to planning with you any future travel plans. Should your friends need travel assistance, I will be more than happy to help them too. I am here to make your travel dreams come true!
Wishing you many more incredible adventures!

Warm hugs from your local friend!
Alvaro

Great tour of Galapagos and Ecuador!
Ecuador | Apr 28 - May 12, 2023

X
Xavier M.
Bulgaria | Reviewed on May 24, 2023

Alvaro was great in the organization of the trip. The team on the ground was very attentive, committed and pretty well organized (albeit some Latin American habits never change like not being on-time for your fist meeting :) ) and showed us how great is Ecuador. The Galapagos are fantastic and highly recommended - make sure you spend enough time there and book the right visits. Thank you! read more

Alvaro was great in the organization of the trip. The team on the ground was very attentive, committed and pretty well organized (albeit some Latin American habits never change like not being on-time for your fist meeting :) ) and showed us how great is Ecuador. The Galapagos are fantastic and highly recommended - make sure you spend enough time there and book the right visits. Thank you!

Hotel Reviews
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the staff tried to put us in a very badly located room next to a swamp....although there were many other, nice r rooms available..
Hotel Las Plazas
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
EB Hotel by Eurobuilding Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

simple yet nice location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 24, 2023

Hello Xavier!
Thank you so much for sharing your incredible experience! I am absolutely thrilled to know that your trip was truly unforgettable. It is always our mission to put our hearts into organizing every detail and ensuring you had a fantastic time.
Understanding that cultural differences can sometimes lead to variations in punctuality, and we appreciate your understanding regarding this matter.
And oh, the Galapagos Islands! They're absolutely breathtaking, aren't they? I’m thrilled... read more

Hello Xavier!
Thank you so much for sharing your incredible experience! I am absolutely thrilled to know that your trip was truly unforgettable. It is always our mission to put our hearts into organizing every detail and ensuring you had a fantastic time.
Understanding that cultural differences can sometimes lead to variations in punctuality, and we appreciate your understanding regarding this matter.
And oh, the Galapagos Islands! They're absolutely breathtaking, aren't they? I’m thrilled that you got to witness the unparalleled beauty and wonder of this extraordinary destination. Your recommendation to spend ample time there and carefully select the right visits is spot on. It truly allows you to delve deep into the magic of the Galapagos.
I am incredibly grateful that you chose Ecuador for your journey, and I genuinely appreciate your kind words. I will be overjoyed to have the opportunity to welcome you back on another marvelous adventure soon. If there's anything else I can do for you, please don't hesitate to reach out.
Hugs to the entire family from the middle of the world!
Alvaro

I wouldn’t recommend Kim Kim to anyone.
Ecuador | May 2 - May 6, 2023

Gary
Gary M.
Bettendorf, IA | Reviewed on May 08, 2023

Found the whole experience a bit of a mess to be honest. Had to keep chasing for pick up times which kept changing. Quito is dangerous in the evening and I wasn’t told this so basically stayed close to my hotel for safety. Room was small and dank. Staff were friendly though. Missed 7 hours of a scheduled day awaiting a transfer which turned out to be a small car not big enough for 3 passengers and luggage. Nearly 4 hours trapped in the front seat with my backpack between my legs. Hakuna... read more

Found the whole experience a bit of a mess to be honest. Had to keep chasing for pick up times which kept changing. Quito is dangerous in the evening and I wasn’t told this so basically stayed close to my hotel for safety. Room was small and dank. Staff were friendly though. Missed 7 hours of a scheduled day awaiting a transfer which turned out to be a small car not big enough for 3 passengers and luggage. Nearly 4 hours trapped in the front seat with my backpack between my legs. Hakuna matata lodge was a good experience and the trip I did was enjoyable. Private transfer back to Quito turned out to be a battered old taxi with a driver more interested in picking up fares on the the way than my safety. Road is dangerous and more so when the driver tries to overtake on blind bends. 3 1/2 hours of terror. Oh but I got offered a Wapping $40 compensation for my troubles. Communication is good from Kim Kim but customer service and attention to detail is missing.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 22, 2023

Hello Gary,

Thank you for taking the time to provide us with your personal feedback. I’m sorry to hear that your experience with us was not as seamless as we would have liked it to be. I understand that travel can have its challenges, but we aim to minimize them as much as possible for our clients We appreciate your positive feedback about the Hakuna Matata Lodge and the enjoyable trip you had. However, recognizing that there were several areas where we could have improved our services and... read more

Hello Gary,

Thank you for taking the time to provide us with your personal feedback. I’m sorry to hear that your experience with us was not as seamless as we would have liked it to be. I understand that travel can have its challenges, but we aim to minimize them as much as possible for our clients We appreciate your positive feedback about the Hakuna Matata Lodge and the enjoyable trip you had. However, recognizing that there were several areas where we could have improved our services and monetary compensation for your experience with a full refund was the best decision, nevertheless, we will take this into consideration for all future travelers.

I wish you a wonderful return back home!
Alvaro

After heavy research, my friend and I wanted ...
Ecuador | Apr 25 - May 3, 2023

Antonio
Antonio S.
Ewing, NJ | Reviewed on May 05, 2023

After heavy research, my friend and I wanted to see Ecuador more than the “typical” Galapagos trip so we thought KinKim provided that to us. It delivered what we were looking for when we went, from the ornate gilded churches of Quito to the Mitad, the dizzying scenery of Quilotoa, to the spectacular waterfalls of Banos and views of the mighty Cotopaxi from a full day’s hike. Our itinerary manager, Alvaro, was very thorough but we found the asset of KimKim Ecuador was our guide, Sebastian.... read more

After heavy research, my friend and I wanted to see Ecuador more than the “typical” Galapagos trip so we thought KinKim provided that to us. It delivered what we were looking for when we went, from the ornate gilded churches of Quito to the Mitad, the dizzying scenery of Quilotoa, to the spectacular waterfalls of Banos and views of the mighty Cotopaxi from a full day’s hike. Our itinerary manager, Alvaro, was very thorough but we found the asset of KimKim Ecuador was our guide, Sebastian. Ecuador is a jewel in the crown for sure so I’d highly recommend KinKim to anyone who wishes to explore it.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 05, 2023

Hello Tony!

Thank you so much for your wonderful review! I am thrilled to hear that you and your friend had such a fantastic time exploring Ecuador with KimKim. It's great to know that our itinerary provided you with a unique and unforgettable experience, showcasing the best of what this amazing country has to offer.

We are so glad that I was able to create the perfect itinerary for you, and that Sebastian was such a valuable asset during your trip.

It's always our goal to provide each... read more

Hello Tony!

Thank you so much for your wonderful review! I am thrilled to hear that you and your friend had such a fantastic time exploring Ecuador with KimKim. It's great to know that our itinerary provided you with a unique and unforgettable experience, showcasing the best of what this amazing country has to offer.

We are so glad that I was able to create the perfect itinerary for you, and that Sebastian was such a valuable asset during your trip.

It's always our goal to provide each traveler with knowledgeable and passionate local guides who truly enhance their travel experience.

I couldn't agree more that Ecuador is a true jewel in the crown, with so much to see and explore, I am so honored that you would recommend KinKim to anyone looking to discover this incredible country and I hope to welcome you back to Ecuador soon!

All the best!
Alvaro

Stressful and disappointing - stranded without guides
Galapagos Islands | Apr 16 - Apr 20, 2023

Lindsey
Lindsey E.
Boydton, VA | Reviewed on Apr 24, 2023

I had a really great experience planning and booking this trip for my family. Alvaro was great - very patient, accommodating, and willing to revise the trip a number of times based on our requirements. However, our experience on the trip was not great. According to our trip plan, a guide was supposed to meet us at the Baltra airport in the Galapagos and help us navigate from the airport, onto a bus, onto a ferry to Santa Cruz island, take us to our hotel and help us get to our afternoon... read more

I had a really great experience planning and booking this trip for my family. Alvaro was great - very patient, accommodating, and willing to revise the trip a number of times based on our requirements. However, our experience on the trip was not great. According to our trip plan, a guide was supposed to meet us at the Baltra airport in the Galapagos and help us navigate from the airport, onto a bus, onto a ferry to Santa Cruz island, take us to our hotel and help us get to our afternoon activity. The guide did not meet us. Cell coverage in the Galapagos is very poor, so we were basically stranded trying to figure this all out on our own. When we finally connected with Alvaro, he told me that he did not know why the guide didn't meet us and that "this never happens." Not particularly helpful. The woman who finally met us at our hotel in Santa Cruz provided no explanation about what had happened and where our guide was. Also, she did not speak any English. That was fine because we speak Spanish, but it would have been a problem if we did not. On the last day of our trip, we were returning to Santa Cruz from Isabela Island and, again, a guide was supposed to meet us on Santa Cruz (which I confirmed several times in advance) and no one met us. Ultimately, the Galapagos-based tour operator refunded us $110 for the missing guides. I do not think that was enough of a refund for the inflated cost of the trip or for our stress and inconvenience. I would not recommend booking with KimKim. There seems to be a major disconnect between KimKim and the Galapagos-based tour operators. We spent a lot of time on our trip dealing with coordination and logistics and stressing out about the next steps in our itinerary. It was disappointing.

Hotel Reviews
Posada del Mar
Puerto Ayora

We had a lot of trouble with our tour operator and the hotel owner went above and beyond to try to help us and make our experience better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

This was a great hotel! Good location, awesome pool, very comfortable and nice rooms!

Authenticity & Character
Location
Cleanliness & Comfort
Hostal Loja
Puerto Villamil

The owners/operators of this hotel were really helpful and kind.

Authenticity & Character
Staff
Activity Reviews
Hola Galapagos! Arrival to Santa Cruz Island
Puerto Ayora

The guide never met us and we were stranded at Baltra airport trying to navigate the bus to the ferry to the hotel all on our own. There is very limited cell reception in the Galapagos and we weren't able to connect with anyone from KimKim to help us out.

Quality of Experience
Guides, Drivers and Staff
No one met us
Transport
Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

The guides were great! We enjoyed this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

The guide, captain, boat staff were all excellent! The food was fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking the Sierra Negra Volcano (AM) & Speedboat to Santa Cruz Island (PM)
Galapagos Islands

Rain was in the forecast, but the guide did not offer us the chance to turn around or change our plans. We were absolutely soaked and the clouds obscured any view we would have had. The park rangers were unhelpful and refused to help us call a taxi to come "rescue" us from the volcano.

Quality of Experience
Guides, Drivers and Staff
The guide was not looking out for our safety or comfort.
Transfer to Airport on Baltra Island - Flight back to Mainland
Galapagos Islands

Dario was a great guide. He was very knowledgeable and helpful throughout the entire experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

Sebastian was a great guide! Very friendly and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 02, 2023

Hello Lindsey!
Thank you for taking the time to share your feedback regarding your recent trip to the Galapagos. We are grateful for your commitment to sharing your experience, both positive and negative, and appreciate your time in doing so.
We are pleased to hear that overall you had a fantastic time and received good service during the planning and booking process for your family's trip. However, I am sorry to learn that your experience during the trip did not meet your expectations. We... read more

Hello Lindsey!
Thank you for taking the time to share your feedback regarding your recent trip to the Galapagos. We are grateful for your commitment to sharing your experience, both positive and negative, and appreciate your time in doing so.
We are pleased to hear that overall you had a fantastic time and received good service during the planning and booking process for your family's trip. However, I am sorry to learn that your experience during the trip did not meet your expectations. We understand the importance of clear communication and logistics, especially in a foreign country, and apologize for any frustration this may have caused, especially as we usually do better as you can see in the reviews. That’s why we kindly provided several compensations, from refunds and additional services through our Galapagos-based office, and put our best effort into making sure you still could enjoy a great experience.
I hope that you will consider traveling with us again in the future and give us the opportunity to provide you with an even better, more enjoyable, and hassle-free experience.
Best regards,
Alvaro

Danny was our guide he was awesome perfect fi...
Ecuador | Mar 15 - Apr 7, 2023

stacey
stacey s.
Medford, OR | Reviewed on Apr 16, 2023

Danny was our guide he was awesome perfect fit for a relaxing vacation. Alvaro planned our trip he did a awesome job very happy with both of them read more

Danny was our guide he was awesome perfect fit for a relaxing vacation. Alvaro planned our trip he did a awesome job very happy with both of them

Hotel Reviews
Hotel Spa Casa Real
Riobamba

We enjoyed our stay the beds were really hard that was my only complaint

Authenticity & Character
Beautiful hotel
Location
Close to many places
Staff
Staff was friendly and helpful
Cleanliness & Comfort
Very clean bit bed was very hard loved our views from room
Hotel Las Plazas
Quito

This hotel was very awesome the staff and owner were so nice we really enjoyed our stay there

Authenticity & Character
Location
So may thing available in walking distance
Staff
Wonderful staff
Cleanliness & Comfort
Very clean and comfortable
Manatee Amazon Explorer
Quito

Wonderful experience very friendly staff Eric was our guide we really liked him

Authenticity & Character
Nice and cool to come back after spending time in jungle
Location
Amazing on rivet
Staff
Everyone was friendly and helpful loved our guide
Cleanliness & Comfort
Everything was very clean and comfortable
Isla de Baños
Baños

Enjoyed our stay there beautiful place and very comfortable loved the staff

Authenticity & Character
Very charming hotel
Location
Perfect spot
Staff
They we very friendly had awesome massages got two thete
Cleanliness & Comfort
Rooms were comfortable and beautiful views
Iguanazú Bed & Breakfast
Guayaquil

This place was wonderful friendly staff beautiful views comfortable beds and nice rooms food was good too

Authenticity & Character
Love the decor very good vibes there
Location
Not in town great place for quiet and relaxing
Staff
Very friendly staff and they were helpful if we needed anything
Cleanliness & Comfort
Very clean and the most comfortable beds
Tuzco Lodge
Puerto Lopez

Some of the staff was friendly the beds were very uncomfortable the eas a rooster outside window didn't get much sleep there

Authenticity & Character
Nice hotel except the beds and roosters
Location
Not bad location could walkout places you wanted to go
Staff
Most of staff was very friendly
Cleanliness & Comfort
Was very clean but the beds were not comfortable
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Apr 19, 2023

Hello Stacey!

Striving to exceed our traveler's expectations is my mission, and it warms my heart to see that we've done just that. I am extremely pleased that Danny was able to deliver an experience that you can cherish forever and I am so grateful for your kind words and look forward to creating many more wonderful memories for you in the future!

Greetings from the Middle of the World!
Alvaro

We had the most amazing trip to Ecuador. It ...
Ecuador | Mar 31 - Apr 9, 2023

B
Betsy M.
Appleton, WI | Reviewed on Apr 15, 2023

We had the most amazing trip to Ecuador. It was a group of 5 family members. The activities were of a wide variety to satisfy everyone. Our guides and drivers did a wonderful job. They were informative but also gave us time to sit back and enjoy the scenery. All of our provided meals were delicious.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Apr 19, 2023

Hello Betsy!

It's so heartening to read that everyone in the family had an amazing time and that the activities on offer were diverse enough to cater to everyone's tastes. And of course, there's nothing like delicious food to round off a perfect trip. Thank you so much for sharing your positive experience and I hope that you create many more happy memories in your travels.

Hugs from your local friend in Ecuador,
Alvaro

The places most memorable include the haciend...
Ecuador | Mar 31 - Apr 9, 2023

M
Mel M.
Atlanta, GA | Reviewed on Apr 13, 2023

The places most memorable include the hacienda resort in the high amazon and banos. Getting into the nature of ecuador was great. Our guide in the high amazon Miguel was great, easy to understand knowledgeable about his content and the flora and fauna.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Apr 14, 2023

Hello Mel!

I am so happy and excited to know that our beautiful country was a memorable trip for you!

I can see that Miguel's guiding was a perfect fit and helped you get to know about the flora and fauna!

Your review is very helpful and I am so honored to help you arrange a one of a kind journey.

Warm hugs from your local friend!
Alvaro

A great trip, but a royal screwup in Galapagos
Ecuador | Feb 27 - Mar 17, 2023

D
David s.
Fair Oaks, CA | Reviewed on Mar 22, 2023

The mainland portion of our Ecuador adventure and our guide, Christian, were wonderful and exceeded our expectations. This includes the visit to Asuni National Park and Napo Cultural Center with our guide for that area, Jose.
Unfortunately, we cannot say the same for kimkim's travel vendor in the Galapagos. Who that vendor actually is, we were unable to determine. We had carefully and intentionally scheduled a down day for our first full day on Isla Santa Cruz so that we would have a... read more

The mainland portion of our Ecuador adventure and our guide, Christian, were wonderful and exceeded our expectations. This includes the visit to Asuni National Park and Napo Cultural Center with our guide for that area, Jose.
Unfortunately, we cannot say the same for kimkim's travel vendor in the Galapagos. Who that vendor actually is, we were unable to determine. We had carefully and intentionally scheduled a down day for our first full day on Isla Santa Cruz so that we would have a chance to rest and recover from our busy and arduous many days on the mainland, plus another rest day for after the island trip. This did not happen. We were informed on arrival to arise the next morning for a 6am departure to Isla Bartolome. The guide who met us at the airport was unsympathetic. The trip itself was great, but we were not prepared (no previous contact about a change to our itinerary, let alone agreement on our part) for a full day trip on our first day there, and suffered accordingly. Not only was the schedule changed without our knowledge or agreement, but they couldn't even get the departure time correct. We were told to be outside our hotel at 6am and we were. Our pickup was late and had to speed to catch up to the bus halfway back to Baltra. Unbeknownst to us, the bus had actually left at 5:30am from a pickup point we didn't even know about. After a full day of sun and fun, instead of taking us to our hotel, the bus took us to the pickup/drop of point we had not even been to and we had no idea how to find our hotel. Fortunately, our guide for the Bartolome tour, Elizabeth, did not abandon us. Although she didn't know our hotel, the bus driver did and amid much confusion agreed to drop us there. Thank you Elizabeth!

We paid big bucks for our private tour and an itinerary that met our needs. But instead of our carefully planned rest days before and after the Bartolome trip, we had first the taxing trip then two unnecessary rest days after. Simply unacceptable and prevents a five star review and recommendation for kimkim. We are flexible, but not that flexible. Otherwise we had a great trip, but are not likely to use kimkim again as a result.

Hotel Reviews
Napo Cultural Center
Quito

Wonderful people and experience! Bring an appetite - they give you enough food for an army!

Authenticity & Character
Location
Jungle canopy tower, parrots and parakeets at clay lick, blackwater canoe trip.
Staff
Cleanliness & Comfort
Casa de Vista Alta
Mindo

A beautiful area and bed and breakfast. Very nice and accommodating hostess.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito

Beautiful old (but renovated) hotel with very helpful staff.

Authenticity & Character
All the highly polished wood and the unique dining area.
Location
In Old Town. Area seemed safe enough to us.
Staff
No elevator but desk clerk took care of our heavy bags.
Cleanliness & Comfort
La Floresta
Baños

Modern and convenient.

Hotel Spa Casa Real
Riobamba

Adequate and spacious, but funky electrical outlet locations. Adequate but unremarkable restaurant with less than stellar menu. Surrounding area appeared possibly unsafe/unwalkable for a alternative restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Carvallo
Cuenca

Wonderful old but fully renovated hotel with very helpful and courteous staff. Conveniently located in Old Town Cuenca.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada del Mar
Puerto Ayora

This is not a luxury hotel but was comfortable and more than adequate for our needs. Very kind and helpful owner and his staff. Conveniently located to the pier area and central restaurants/activities in Puerto Ayora. The deli downstairs is one of the best places to eat that we found in Puerto Ayora.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditioning was great and essential for the hot and humid climate. A spacious balcony overlooking the port.
EB Hotel by Eurobuilding Quito
Quito

This was by far the most luxurious hotel we stayed in during our Ecuador trip. Unnecessarily luxurious and over the top. The automated room lighting system was a constant pain with lights coming on and off unnecessarily. Hard to imagine how much the designers/architects must have been paid to design this inconvenient system.

Authenticity & Character
This building belongs in Europe. not Ecuador
Location
convenient to the airport
Staff
Very helpful and stored our luggage for us on the day after we checked out.
Cleanliness & Comfort
With three shower head to choose from, we think we got pretty clean!
Activity Reviews
Indigenous Encounter and Hike to Mama Cuna Path (Yaku Kausay Experience)
Yasuni National Park

Don't know what Mama Cuna Path is, but we had a great time in the Amazon, and all the staff and people we encountered were friendly, helpful and professional. We were well cared for.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Cuenca

See previous. The old weaving factory was a high light as was the amazing "Panama" hat factory where we acquired our beautiful hats.

Colonial Quito City Tour & Mitad del Mundo - Middle of the World
Quito

Our Quito tour was good but a few too many churches, though they are all beautiful in their own ways. Mitad del Mundo is the worst tourist trap we visited in Ecuador.

Quality of Experience
Food
Ecuadoreans have some strange ideas on "dressing up" a hamburger.
Guides, Drivers and Staff
Transport
Afternoon Adventure to Teleferico Cablecar
Quito

We skipped this so can't really rate it but are forced to give one.

Sacred Wayusa Ritual, Goodbye and return to the City (Yaku Kausay Experience)
Yasuni National Park

We were given the opportunity to skip this early early morning activity, and the staff seemed as relieved as we were. We enjoyed the cultural activities we experienced in the village on the previous afternoon.

Relaxing Free Afternoon in Mindo
Mindo

We didn't have the free afternoon because our faithful guide, Christian, took us to a hummingbird sanctuary where we fed these beautiful creatures from a bottle cap placed in the palm of our hands. Having wild hummingbirds perched in our hands was a big highlight of our trip. Christian also took us to an amazing butterfly research and propagation station where we observed all life phases of many beautiful and fascinating butterflies.

Expedition to Mindo Cloud Forest
Quito

See previous

The Adventure Continues - Hiking Day at Cotopaxi National Park- Baños
Ecuador

Saw some interesting birdlife, but owing to the rainy season, we couldn't see Cotopaxi. Nobody's fault, just the season.

Reconnecting with Nature at Baños de Agua Santa
Baños

The waterfalls, especially the Devil's Cauldron, were truly awesome. We were looking forward to a soak in a hot pool, but this turned out to be unavailable and uninviting.

Journey to the Peak From the Center of the Earth: Chimborazo!
Ecuador

A snow and ice storm on top of the world! Again, because we were here in the rainy season, we didn't see much of the mountain, but we saw many wild vicunas including a heard running through the snowy countryside. Our local park guide, Alfredo, was a great and humble guy and local farmer who we much enjoyed meeting. The surrounding agricultural areas outside the park were a green checkerboard of fields extending to unbelievable heights up the mountain slopes. Much interesting local color and indigenous people in these areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ingapirca Ruins: A Journey through History and Culture
Cuenca

Very interesting and well maintained historical area.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Cuenca! The Athens of Ecuador - City Tour
Cuenca

A beautiful, modern yet historic and cultural city and surrounding area. We can see why it's so attractive to expats. The artistry and craftmanship exhibited in nearby villages is outstanding.

From the Highlands to the Coast: Cajas National Park to Guayaquil
Ecuador

Beautiful mountain and lake vistas. Many landslides on the highway due to the recent rains, but we made through thanks to Christians excellent driving. The clouds parted at just the right time for us to have beautiful vistas above Guayaquil.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

The tortoises at the farm were truly amazing and a big reason for our visit to Galapagos. We would have preferred to have gone straight to our hotel for check in and refresh ourselves and gone to the farm later.

Quality of Experience
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

The actual trip to Isla Bartolome was fantastic and we were able to see Galapagos penguins! Screwing up our agreed upon itinerary was not appreciated.

Exploring Local Culture: Otavalo Market & Hike the Cuicocha Lake
Otavalo

An interesting/scenic drive to Otovalo and a great unexpected side trip to a local park and waterfall. The market itself was repetitious and of varying quality, but useful if you want to buy items to take home. I wouldn't drive all the way there just for the market, but there is much else to see.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 27, 2023

Hello David!

Thank you very much for your feedback on your trip, I am very happy that, overall, you had a great time in Ecuador and the Galapagos Islands.

Concerning the changes to the order of the days (moving the Uninhabited Island Bartolome a day ahead and the first free day a day back) I am very sorry to hear that it caused you an inconvenience.

As my colleague explained to you in Puerto Ayora, unfortunately, all Galapagos operation depends on the respective permits of the National... read more

Hello David!

Thank you very much for your feedback on your trip, I am very happy that, overall, you had a great time in Ecuador and the Galapagos Islands.

Concerning the changes to the order of the days (moving the Uninhabited Island Bartolome a day ahead and the first free day a day back) I am very sorry to hear that it caused you an inconvenience.

As my colleague explained to you in Puerto Ayora, unfortunately, all Galapagos operation depends on the respective permits of the National Park Administration which, in this case, changed the permits for this visit, so we had to change the days to insure you could make the visit to Bartolome.

Nevertheless, I do understand that this is an unforeseen change to the planned itinerary, though with the exact same services but not in the order you have asked for, was not in your best interest, and therefore apologize.

I hope that you still have fond memories of your trip and look forward to hearing from you,

Kind regards,
Alvaro

Hiking around Quito & Galapagos trip
Ecuador | Feb 12 - Mar 2, 2023

Sophia
Sophia H.
Saint Paul, MN | Reviewed on Mar 18, 2023

Tl;dr: I’d absolutely use kimkim and work with Alvaro again! It was overall a great experience. I’ll admit, I was a bit uncertain about it at first — I like being fully in control of all planning, and I’ve never used a travel agency before. Turns out it’s incredible to have local help with trip planning. All our guides were great (Hugo especially — he was our guide during the hiking, and was simply incredible) and there wasn’t a day I didn’t enjoy. Alvaro was wonderful throughout the process,... read more

Tl;dr: I’d absolutely use kimkim and work with Alvaro again! It was overall a great experience. I’ll admit, I was a bit uncertain about it at first — I like being fully in control of all planning, and I’ve never used a travel agency before. Turns out it’s incredible to have local help with trip planning. All our guides were great (Hugo especially — he was our guide during the hiking, and was simply incredible) and there wasn’t a day I didn’t enjoy. Alvaro was wonderful throughout the process, helping us plan the entire trip beforehand and during the trip was incredibly responsive (despite it being over holidays in Ecuador!) to help us solve any problems.

A few highlights of Alvaro’s helpfulness:
- Alvaro strongly encouraged us to keep the two rest days between our hiking in mainland Ecuador. We’re fit and used to hiking, so we were going to cut them out — and we were SO glad he insisted that we keep them. Hiking at altitude is totally different from at sea level; we appreciated the rest days.
- When our flight from Quito to the Galapagos was delayed, Alvaro had been tracking our flight and rescheduled our afternoon tour before we even messaged him about it. It was so nice not to have to worry about that or be contacting multiple people!
- We got altitude sickness during our acclimatizing hikes, so had to cancel our plan to hike Chimborazo. In the moment, Alvaro helped us make a new plan and adjust our accommodations for those nights. It was a little stressful to change plans last minute, but he made it extremely easy.
- One of our tour guides was late in picking us up and — despite it being 7:30AM — Alvaro helped us figure out what was going on and had the local guide come explain the situation. (The other people in our group tour had overslept.)
- We left our larger bags in the kimkim offices during our time in the Galapagos, and one of their drivers dropped it off with us at the airport to help us avoid an extra 90 minute drive to and from the airport. It really was the little things like this that made working with kimkim/Alvaro feel totally worthwhile. We would’ve had to rent a locker at the airport or something, and not having to deal with that hassle was a huge help.

Suggestions / things I would do differently:
- Know who your guide is each day. We never knew ahead of time who our guide was going to be, or if they’d be the same later. It would’ve been nice to know ahead of time that we’d have the same guide for all our hiking, for example. The pickup timing / structure was incredibly well coordinated, so we didn’t have trouble with finding/meeting our guide, but knowing who would repeat would’ve made tipping easier. And speaking of tipping…
- Figure out tipping expectations. Tipping is always confusing, all the time, but we still wish we’d’ve known more about norms. Alvaro gave us a general guideline to go off, which helped, but I wish we’d’ve asked him about specific days ahead of time.
- Get the direct contact info of your guides. While Alvaro was incredibly helpful, it would’ve been easier at times if we’d been able to communicate directly with our guides. One day our guide didn’t show up or communicate a delay to us (they arrived 90 minutes late, after we messaged Alvaro and he messaged them); another day we were at the departure spot in town, but had to walk back to our hotel for a pickup to drive us back there — it would’ve been nice to be able to just message the guide directly and tell them we’d meet them at the dock.
- Be well prepared for the weather, especially when hiking. We didn’t quite have the right expectations for the weather when hiking. I expect this is partially due to weather on mountains always being variable, but I wish we’d’ve been in contact directly with our guide beforehand to know how to prepare. (More notes in the daily activities, but tl;dr, we were colder than expected.)

Overall, kimkim made the entire travel experience much easier! Alvaro was incredible to work with and we appreciate all his help and expertise; truly the trip of a lifetime!

Hotel Reviews
Ikala Quito Hotel
Quito

Catered toward tourists: it's located in a touristy / wealthy part of Quito, the staff speak English, overall it was a very comfortable stay. Within walking distance of Quito's historical center, good restaurants, and a supermarket. - Breakfast (included) was incredible, seriously the best hotel breakfast I've ever had. - They have a laundry service, but it's priced per item and very expensive -- we ended up washing clothes in the sink. - Rooms and grounds are clean and well-kept. - The lighting is incredibly harsh and white. This seems to be the norm in Ecuador, but wow was it brutal turning on the lights in the morning. - Dinner (not included) is just okay; I'd go elsewhere for dinner. - Staff is very helpful! We left bags at the desk for a day while hiking (one night of camping, before returning to the hotel) and it was no problem.

Location
Within walking distance of Quito's historical center, good restaurants, and a supermarket.
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Isolated hacienda on a hobby farm -- it is not within walking distance of anything, so expect to stay and eat here. Their food is good though, so for a rest day it's a lovely place to be. - They own a few friendly dogs that we played with outside. - Charming rooms; beds had heated blankets because it was a bit chilly -- no problems with temp for us. Rustic-feeling, but clean and comfortable. - Breakfast was simple and tasty (toast, eggs, cold oatmeal-type dish, GREAT coffee) - Dinner options were limited -- not really a menu, more of a "this is what's for dinner tonight, or you can have a sandwich" -- and tasty. They did accommodate vegetarians!

Authenticity & Character
Staff
Family run B&B; everyone was very kind, friendly, and welcoming!
Cleanliness & Comfort
Activity Reviews
Afternoon Bay Tour in Santa Cruz
Puerto Ayora

We took a boat around the Santa Cruz bay, stopping to observe blue-footed boobies, learn about some of the unique animals of the Galapagos, and snorkel. The water is beautifully clear, the salt water buoyant, and there is SO MUCH wildlife, snorkeling is incredible. We were within meters of iridescent rainbow colored fish, sea turtles, starfish, sea lions, stingrays… so much to see.

Quality of Experience
Guides, Drivers and Staff
We were with a group that included families with younger kids, and the guide did a great job keeping them engaged while still talking with the adults. I was very impressed!
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito

On our first day, we went on a walking tour of the historical center of Quito and visited the equator. The historical center had beautiful old architecture, gold gilded churches, and a market where we ate local tropical fruit. We then visited the equator at the Intinan Museum and the fake equator at Mitad del Mundo. (As a bonus, we learned the process for making shriveled heads.) Incredible start to the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Reaching Guagua Pichincha Summit
Quito

We hiked Guagua Pichincha, an active volcano! It was very cloudy at the top, so we couldn’t see the crater, but we could definitely smell the sulfur. And could definitely feel the altitude — it does make hiking (walking, moving, breathing) harder. At least for us: one of the many stray dogs in Ecuador was with us for the entire hike, more often leading than following. Instead of hiking back the way we came, we “land skied” by sliding on our feet down a sheer slope of sandy rocks. Our shoes were filled with rocks, but it was super fun!

Quality of Experience
I felt like this was "just" an acclimatizing hike. The weather wasn't great when we were there, so we couldn't see much. As a first hike at altitude, it was good.
Food
Vegetarians, be aware that options will be limited. We wished we would've said chicken was fine (we're not strict vegetarians) to open up our food options and have protein for all our meals. Many of our lunches while hiking had little / no protein.
Guides, Drivers and Staff
Hugo was an amazing guide who really understood our experience level and how to best acclimatize.
Transport
Hiking the Extinct Volcano Pasochoa
Quito

An absolutely beautiful hike up the dormant volcano Pasochoa. We had perfect weather for hiking — and for getting sunburned. Getting there by car may have been more treacherous than the hike itself — we drove down a narrow cobbled road with holes / ruts / ??? that could swallow a few humans. If we were driving, we never would’ve imagined a car could make it through. The summit itself was incredible, passing through a short, verdant rainforest-like section, then leaping over a small chasm. 10/10 would recommend.

Quality of Experience
One of my favorite days of the trip, absolutely incredible.
Food
Guides, Drivers and Staff
I'm afraid of heights, but Hugo made me feel safe to jump across a "chasm" and not panic on the summit.
Transport
Discovering Climbing Iliniza North
Quito

This was our first hike above 5000m. The way up was challenging but great: we had nice weather, were feeling pretty good after our past two acclimatizing hikes, and there was lots to look at. We reached the refuge at 4700 m feeling tired but good, ate some food, then put on our helmets and harnesses to hike the last 425 m. It got tough quickly, scrambling up rocks using hands and feet, and the altitude was starting to really hit us. Right when we neared the summit, a storm began approaching, so we took a couple quick pictures, then headed down. We didn’t quite beat the storm, as the entire way down was in dense fog and it hailed on us for a few minutes, but avoided the deluge that started once we were in the car on the way back. It is a tough hike because of the altitude, but non-technical and a great first hike over 5000m!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking on Tortuga Bay
Puerto Ayora

We started the day with a walk into the national park to Tortuga Bay, where we kayaked among sea turtles (!), little hammerhead sharks (!), marine iguanas (!), and so many birds. It was SO COOL. The water is shades of azure and teal — it truly felt like we were in a movie.

Quality of Experience
Guides, Drivers and Staff
We technically had a guide who walked there with us and a larger group, but he didn't actually say or do anything, except show us where the kayak rental was. Not sure if he was supposed to be teaching us about the flora and fauna of the Nat'l Park we were walking through, but he did not. We felt we could've done this activity on our own.
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

We took a boat from Isabela to Tintoreras Islet with a small group. Walking along the islet we saw lots of marine iguanas (they’re in their nesting season, so it’s only the females) as well as white-tipped sharks, crabs, and pelicans and lots of other birds. After the island walk we went snorkeling again and saw a pair of blue-footed boobies doing a mating dance.

Quality of Experience
Guides, Drivers and Staff
Hiking the Sierra Negra Volcano
Galapagos Islands

The volcano hike was long (~9 miles) but still far easier than hiking in altitude! We walked up to the caldera (nearly 10 km across) then down the south side and saw the remnants of lava flows from the 2005 and 2018 eruptions. The landscape felt a bit otherworldly, due to the lack of vegetation and lava rocks / fissures. We also saw on our hike three Galapagos hawks — a rare sighting according to our naturalist guide.

Quality of Experience
Guides, Drivers and Staff
Was nice to have a guide explain the landscape to us, because it was so unique. Our guide, Pablo, was friendly and happy to chat with us about his experiences and the history of tourism on the Galapagos. It was interesting hearing a local perspective about the changes there over the past few decades.
Transport
This was the day we were ready at 6:50AM for a pickup and didn't get picked up or any communication until after 8. Apparently the other people in our group had overslept. We were tired and had rushed through breakfast to be ready on time, so sitting and waiting for over an hour, and not hearing anything until after we messaged Alvaro at kimkim, was really frustrating.
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Puerto Ayora

Our guide for the day took us to the Charles Darwin Research Station, where we learned more about the ecology of the Galapagos and the efforts to combat ecological destruction. It’s pretty cool how committed the islands are to preservation and environmental sustainability. At the research station we also got to visit the tortoise breeding center where we saw baby tortoises (younger than 5 years, when they’re returned to the wild), as well as a few old ones who were recovered from their early life as pets and can’t be released into the wild. After the research station, we went to the Highlands of Santa Cruz Island to visit a lava tunnel and tortoises in their natural habitat. It was, in a word, amazing. Because of the relatively short time humans have been present on the island, and the lack of predators, the wildlife here is shockingly unafraid of humans. They’re certainly aware of us, and the tortoises moved away if we approached from the front (threatening), but in general are fine with us being close and wandering around with them.

Quality of Experience
Food
The lunch at the Highlands Tortoise Reserve was honestly one of the best meals we had in the Galapagos, it was great.
Guides, Drivers and Staff
Viviana was a great guide; she knew SO much about the history, ecology of the islands, tortoises, really everything we wanted to know! Very knowledgeable, informative, friendly, and gave us restaurant recs as well :)
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

An ideal final day in the Galapagos. The whole day we spent on a sailboat with a dozen other tourists and crew and took a 3 hour ride to an uninhabited island. There we did a short "hike" (it was climbing 365 stairs) to an incredible viewpoint — our guide kept telling us it’s been named one of the most beautiful places in the world. By whom, we have no idea, but it was beautiful. After the hike, we went snorkeling again. We saw sharks and a Galapagos penguin, the only species of tropical penguin. The penguins are tiny — no more than a foot tall at full grown. The boat ride back was close to perfect — warm air, sea breeze, a few sightings of jumping rays — a great end to a Galapagos vacation.

Quality of Experience
Food
We were served full sit-down meals for breakfast and lunch in the boat, with good food! I get motion sickness, so I honestly would've preferred a more casual box lunch on deck -- just something to be aware of if you also get motion sick.
Guides, Drivers and Staff
Our guide and all the boat crew were so kind and welcoming. Our guide chatted with us and the rest of the tourists, gave recs for food, and overall made sure we were all enjoying ourselves.
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 20, 2023

Hello Sophia!

I am absolutely so happy and while reading your review my heart got so warm, all of your words are very useful and will help us improve our services, and keep up the good work as well!

Your next adventure awaits in the Ecuadorian Amazon basin!

Hugs from your local friend!
Alvaro

Great guiding—helped make unforgettable hikes and adventures
Ecuador | Feb 12 - Mar 2, 2023

Matthew
Matthew F.
Madison, WI | Reviewed on Mar 12, 2023

I am impressed at the flexibility and ease of planning we had with Alvaro. He was more than willing to change our itinerary to meet our priorities, preferences, and last-minute changes. He also helped to structure the trip with personal time, one-on-one tours, and group activities, as well as with enough active, rest, and free time.

I also appreciated Alvaro’s honesty throughout the planning process, including retroactively seeing how truthful he was in suggesting swapping certain aspects... read more

I am impressed at the flexibility and ease of planning we had with Alvaro. He was more than willing to change our itinerary to meet our priorities, preferences, and last-minute changes. He also helped to structure the trip with personal time, one-on-one tours, and group activities, as well as with enough active, rest, and free time.

I also appreciated Alvaro’s honesty throughout the planning process, including retroactively seeing how truthful he was in suggesting swapping certain aspects of our original, preconceived trip ideas.

Alvaro was also proactive and quick to respond, usually checking in with us throughout the planning process and the trip itself to keep us in-the-know.

Alvaro also seemed to have connected us with a brilliant mountain guide, Hugo, who is a wealth of knowledge and always made us feel comfortable on the mountainsides. This was invaluable.

Overall a great experience, a great part of the world, and great guides and people.

Hotel Review
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Very friendly atmosphere!

Authenticity & Character
Location
Perfect for a rest day, though constrained if we’d wanted to walk somewhere to visit.
Staff
Cleanliness & Comfort
Activity Review
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito

Enjoyed the day’s more historical lessons/sites regarding Ecuador’s history than other aspects (e.g. visiting the Intiñan Site Museum seemed more worthwhile than the Mitad Del Mundo site).

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 13, 2023

Hello Matt!

You had such an amazing journey throughout the Middle of the World, the Andes & The Enchanted Galapagos Islands. I truly wish you took with you a little bit of our multi diverse country in your heart.

Warm hugs from your local friend!
Alvaro

An experience we’ll never forget to the Galapagos!
Galapagos Islands | Feb 9 - Feb 20, 2023

B
Brian G.
Stoneham, MA | Reviewed on Feb 27, 2023

We were completely satisfied with our experience! Alvaro made everything perfect, was always accessible, helped with last minute questions and changes and even set up our last day with a very unique Ecuadorian agave tasting! As the cherry on top, Alvaro wrote us a hand written note, drew us an amazing picture of Galapagos blue footed boobies and gave us a champagne and chocolate strawberry send off completed with rose petals and towel swans on the bed. We couldn’t have asked for more from our birthday and engagement celebration. Thank you kimkim and especially to Alvaro!!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 27, 2023

I´m so happy that the experience was great!
Warm hugs from your local friend

Great trip: your reps in Guayaquil & San Cris...
Galapagos Islands | Feb 3 - Feb 17, 2023

P
Pat M.
Saratoga, CA | Reviewed on Feb 23, 2023

Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked.

One... read more

Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked.

One suggestion: when booking clients on any boat do warn them to prepare ahead of time for being seasick unless they KNOW FOR SURE they will not suffer from that. On both of our trips we had fellow "sailors" unable to eat, or participate in the things they came to do: out of only 14-16 pax there was always someone out of commission! They had not been warned by anyone it seemed!

The day trip around San Cristobal was excellent to include. The harbor-front hotel there was perfect, although for most 80-yr-olds its not having an elevator would have been a bad surprise; we are, thankfully, not most 80-yr-olds. The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening. Overall, in spite of knowing a lot about what makes those islands so special before we arrived, we came home knowing so, so much more

Hotel Reviews
Grand Hotel Guayaquil, Ascend Hotel Collection
Guayaquil

The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening

Seaside Hotel
Galapagos
M/Y Grand Majestic
Galapagos
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 23, 2023

Hello Pat!

I am so happy to read your review, arranging a one of a kind journey through the Enchanted Galapagos Islands.

Rest assured that your feedback will be conyed to future travelers as well!

All the best!
Alvaro

9 glorious days in the Galapagos
Galapagos Islands | Feb 9 - Feb 20, 2023

Taryn
Taryn C.
Stoneham, MA | Reviewed on Feb 22, 2023

We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting... read more

We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting the islands, and everything was handled seamlessly. Our local guides were fantastic, and the experiences were unparalleled. We saw so much wildlife, got to experience the islands from land and sea, and feel like we left having gotten the absolute most out of our trip. We also really enjoyed the accommodations Alvaro helped us pick.

10/10 we would recommend Alvaro and kimkim when planning a trip to the Galapagos, and we really look forward to working with kimkim again for our next vacation!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 22, 2023

Hello Taryn!
Thank you for such a kind review.

I'm so happy to read that every detail of your trip was great and that you enjoyed Galapagos so much!

Warm hugs from your local friend
Alvaro

First rate service for independent travelers
Galapagos Islands | Dec 17 - Dec 29, 2022

Allison
Allison C.
Portland, OR | Reviewed on Jan 17, 2023

Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing... read more

Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing the most and then Alvaro making suggestions and worked on a few revisions to make sure it was perfect.
I was not prepared for the level of support! We had tour guides at every junction guiding us to our next hotel, our flight, greeting us, and helping us check in. Our guides and drivers were all knowledgeable, friendly, and must be the best in the business! I would highly recommend any traveler, even a very experienced traveler, to use Alvaro and the Kimkim team to plan a memorable trip to any locale.
Our favorite places and memorable guides:
Napo Cultural Center, Yasuni National Park--Canopy tour, guide Sergio
Quito City tour--guide Christian, Cooking class at Alta Mira hostel with Chef Karen
El Provenir Hacienda--Cotopaxi hiking with guide Christian
Galapagos--Los Tuneles tour and snorkeling

Hotel Reviews
Hacienda El Porvenir
Machachi
Authenticity & Character
love the cozy fireplaces and the natural setting near the mountain
Location
Staff
Cleanliness & Comfort
hot water bottles at night, exceptionally clean
Napo Cultural Center
Quito

Wonderful activities to do and explore with your guide just outside your door...viewing wildlife, canopy tour, night hike. The food was wonderful and the staff working here show tremendous pride in what they do and care immensely in a guest's experience, while also fostering a caring atmosphere and family for staff.

Authenticity & Character
Location
Staff
incredibly attentive to all details and showing so much pride in their work and staff
Cleanliness & Comfort
Had all the comforts of home, just in the Amazon river basin!!
Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Our guide was fantastic--Peter. He was very invested in making sure we saw wildlife and we were safe in the water. Super engaging and made the trip enjoyable and time go so fast!

Quality of Experience
Food
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 17, 2023

Hello Allison!

I must say that it was truly fantastic to work together on crafting a one-of-a-kind journey for you, there is something so special about Ecuador and the Galapagos Islands that you have taken with you, and I am so happy that you were able to experience such a unique time in the Enchanted Islands.

Warm hugs from your local friend!
Alvaro