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Ecuador Galapagos Travels

We design unforgettable tailor-made journeys to Ecuador & the Galapagos Islands, bringing travelers closer to the country’s diverse landscapes and rich culture. Hike through the breathtaking Andes, unwind on the sun-kissed beaches of the Pacific Coast, or venture deep into the lush Amazon rainforest for an immersive wildlife experience.

Enjoy handpicked accommodations in vibrant cities and towns or set sail on a multi-day cruise to explore the wonders of the Galápagos Islands or Amazon Rainforest.

Whether you seek adventure, relaxation, or cultural discovery, we craft seamless, personalized experiences that make every moment extraordinary.

Ecuador Galapagos Travels is part of the following groups: Ecuador Travel Agents, Galapagos Islands Travel Agents

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Recent Trip Reviews for Ecuador Galapagos Travels

Great guide. Wonderful trip. Thank you!
Galapagos Islands | Mar 6 - Mar 14, 2026

R
Ross W.
Atlanta, GA | Reviewed on Mar 16, 2026
Our guide Karla was wonderful. I really appreciated how when we asked questions ahead of time she was very responsive and when I sent some flight information she noticed that I had sent the wrong date which helped me fix my reservations which somehow had gotten off. She set up a wonderful experience and given the global news that happened right before our trip (war in middle east, US joint military in Ecuador), it was wonderful she had a set up with someone to meet us at the airport... Read more

Our guide Karla was wonderful. I really appreciated how when we asked questions ahead of time she was very responsive and when I sent some flight information she noticed that I had sent the wrong date which helped me fix my reservations which somehow had gotten off. She set up a wonderful experience and given the global news that happened right before our trip (war in middle east, US joint military in Ecuador), it was wonderful she had a set up with someone to meet us at the airport everywhere and make sure everything went smoothly and that. My only complaint would be that we never new the name of the tour operators that we were going on which would have helped us plan for what to pack and what we should be taking with us on a trip. For instance, one day we had a tour that listed a hike, a museum, and something else and said there might be time we would do an additional activity. We weren't sure exactly what to pack or wear for the day so having links to what the activities were would have made things a little easier. I don't know if that is a policy so that we can't see what the prices are or not but I would have preferred to have those details. Otherwise, it was wonderful.

Hotel Reviews
Wyndham Quito Airport
Quito

Near the airport with an easy shuttle. Gym, sauna, pool were great. Dinner was nice. Nothing to complain about for an airport hotel at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

The original part of the hotel didn't look wonderful and the pools look a little dated but they worked great and the new part where all 3 of our rooms were was beautiful and comfortable. Breakfast overlooking the water was wonderful as well. Staff was extremely friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

Good value. There are quite a few bugs in the evening and the rooms are fairly small but breakfast was nice, staff was nice, and pool was nice (though pool furniture a little worn). Also, kind of on the edge of town so a longer walk to some things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Go Quito Hotel
Quito

This hotel is beautiful, the breakfast is amazing, the area is beautiful. Could not recommend more!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

This was good but we didn't spend anywhere near 6 hours on activities. We did the interpretation center but it wasn't a long thing to do. The hike was great but not all that long. I don't know what La Loberia was. I think there was some talk of snorkeling but were told the visibility was poor. I think we spent a total of 3 hours on activities so while we enjoyed what we did, it was not as good as most of the rest of our activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands

This was our favorite activity. It was amazing to have an island and snorkel and beach all to ourselves in our 7 person group. The guides and boat team were wonderful. The animals, views, activities were perfect.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

This was beautiful. The only downside is the over 2 hours on the boat to get there and then another over 2 hours to get back. This is on top of 40 minute bus ride to get to the boat and another 40 min bus ride on teh way back so tons of time spent traveling for really 2 hours of beautiful things.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

Wonderful to see sharks, sea turtles swimming underneath your kayak, tons of lizards, beautiful beach.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

The plant a tree part was hokey and not really special. Everything else was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colonial Quito City Tour  & the Middle of the World
Colonial Quito City Tour & the Middle of the World
Quito

This was fun though somewhat touristy. Still worthwhile to see the main points.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Ecuador

Appreciated meeting us at airport to make sure we got settled in.

Guides, Drivers and Staff
Transport
Local specialist: Karla Guerrero
Karla
Karla Guerrero
Local specialist in Ecuador | Replied on Mar 17, 2026
Thank you so much for your kind words; it truly means a lot to me. I’m really glad I could help catch the flight detail in time and that everything worked out smoothly for your trip. It was a pleasure assisting you, especially with all the uncertainty in the world at the time, so I’m happy to hear that the airport coordination and overall planning helped you feel at ease. I also really appreciate your feedback about the tour operator details. That’s a very fair point, and I completely... Read more

Thank you so much for your kind words; it truly means a lot to me. I’m really glad I could help catch the flight detail in time and that everything worked out smoothly for your trip. It was a pleasure assisting you, especially with all the uncertainty in the world at the time, so I’m happy to hear that the airport coordination and overall planning helped you feel at ease.

I also really appreciate your feedback about the tour operator details. That’s a very fair point, and I completely understand how having more specific information or links ahead of time would make it easier to prepare for each day. I’ll definitely take this into account and work on providing clearer descriptions and guidance in the future so you can feel more confident about what to expect and what to pack.

Thank you again for trusting me with your trip. It was truly a pleasure working with you, and I hope to help you plan another adventure someday!

We enjoyed our trip a lot. Our guide Alejandro was great
Ecuador | Feb 23 - Mar 7, 2026

K
Ken G.
Chicago, IL | Reviewed on Mar 15, 2026
We enjoyed our trip a lot. Our guide Alejandro was great. The only negative parts of the trip were the flights from Quito to the Galapagos were not a direct flight. It would have been better to use a different airline if needed to not have the 5 hour layover on the way. The other thing would have been to not have the long ride to go and see crater lake on the last day. That would have been an interesting day trip all by itself, but should never be added onto a another stop.
Otherwise...
Read more

We enjoyed our trip a lot. Our guide Alejandro was great. The only negative parts of the trip were the flights from Quito to the Galapagos were not a direct flight. It would have been better to use a different airline if needed to not have the 5 hour layover on the way. The other thing would have been to not have the long ride to go and see crater lake on the last day. That would have been an interesting day trip all by itself, but should never be added onto a another stop.
Otherwise thank you for a great trip.

Hotel Reviews
La Isla Hotel
Puerto Ayora

This was our favorite hotel on our trip. We could see the sunsets from the hotel. Everything was clean and well run. It was very close to the the waterfront and we could walk to the piers for trips and easily walk to the shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Margarit Boutique Hotel
Mindo

This was a great comfortable hotel in Mindo. The food was wonderful. The view from the dining area allowed for watching birds and even bats at night. There was easy access into town to shop and eat. It was a delight to stay there.

Activity Review
Adventure at Tambo Cóndor: Birdwatching, Hiking & Nature Exploration
Adventure at Tambo Cóndor: Birdwatching, Hiking & Nature Exploration
Ecuador

This was the best day for birdwatching to see the Condors. the Carunculated Caracaras, Andean gulls, and a variety of the other birds. The variety of higher altitude hummingbirds was impressive. Also enjoyed seeing the fox and deer.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Mar 15, 2026
Dear Ken,
Thank you very much for taking the time to share your thoughts about your trip. I’m so happy to know that you enjoyed the experience overall and that Alejandro made a positive impression during your time in Ecuador. I will be sure to share your kind words with him.
I also appreciate your feedback regarding the flight to the Galápagos and the visit to the crater lake on the last day. Your comments are so valuable to us, and we will take them into account as we continue refining our... Read more

Dear Ken,
Thank you very much for taking the time to share your thoughts about your trip. I’m so happy to know that you enjoyed the experience overall and that Alejandro made a positive impression during your time in Ecuador. I will be sure to share your kind words with him.

I also appreciate your feedback regarding the flight to the Galápagos and the visit to the crater lake on the last day. Your comments are so valuable to us, and we will take them into account as we continue refining our itineraries to create the best experience for our travelers.

It was a pleasure assisting you with this trip, and we are very grateful that you chose to travel with us. I hope the memories from your time here will stay with you forever.

Please feel free to reach out if your travels ever bring you back to South America. It would be wonderful to assist you again.

Warm regards,
Maria Jose

The Galápagos Islands and a brief stay in Quito.
Galapagos Islands | Feb 17 - Feb 24, 2026

S
sara L.
Ashburn, VA | Reviewed on Feb 26, 2026
Our local specialist, Jacquie was communicative and gave great ideas and opportunities to tweak our trip before we actually left the US. Our hotels and excursions were great.Our guides, Jorge, in Quito was most pleasant, knowledgeable, professional and easy going. Our guide in Santa Cruz, Enrique was a very good guide and very knowledgeable of his island. He was very professional and friendly. The only problem we had was the lack of knowledge about our tours in the Galápagos Islands.We... Read more

Our local specialist, Jacquie was communicative and gave great ideas and opportunities to tweak our trip before we actually left the US. Our hotels and excursions were great.Our guides, Jorge, in Quito was most pleasant, knowledgeable, professional and easy going. Our guide in Santa Cruz, Enrique was a very good guide and very knowledgeable of his island. He was very professional and friendly.

The only problem we had was the lack of knowledge about our tours in the Galápagos Islands.We wish we had known how long each excursion was going to be and What to expect. the names of the tour companies we went snorkeling with would have been helpful so we could get details about each trip before we went . We were told we were going biking and didn’t know how far it was or how long the excursion would be. That was very disappointing to only ride 8.3 miles!One time in Isla Isabel we got picked up at 10:45 for a snorkeling trip. We didn’t know how long it was, what we needed to bring in the reference of food. We later found out we were served lunch, which was very unexpected. Knowing more about our excursions would’ve been very helpful! Jacqui was very good in communicating when we had questions, but we didn’t realize how much we didn’t know until we got to the islands. She was very kind and met us in Quito . She asked if we had questions, but we didn’t think to ask about these things at all. The people who met us to take us to the port were helpful especially since we were not fluent in Spanish.

We do not know if we would use Kim Kim travel for a future trip.

Hotel Review
JW Marriott Hotel Quito
Quito

We had a wonderful stay at the JW Marriott Hotel Quito. The hotel was clean, convenient, and very nice overall. There were no major issues, and it was a comfortable start to our journey. The experience at this location was pleasant, and I would definitely recommend it to others.

Activity Reviews
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

I loved the snorkeling activities, which were fantastic and varied due to the different locations we visited. We even got underwater photos, which was a great touch. Our guides for the snorkeling trips were all very pleasant and added to the enjoyable experience.

Day of Adventure: Cycling at Cerro Mesa Reserva
Day of Adventure: Cycling at Cerro Mesa Reserva
Galapagos Islands

The cycling at Cerro Mesa Reserva was disappointing. We didn't know how far we were riding, and the guide didn't either. It turned out to be about eight miles, and we thought it would be longer. The road was busy, which made it less enjoyable. It would have been nice to know beforehand if we were riding with others or just our guide. Overall, it felt too short and not what we expected.

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Feb 27, 2026
Dear Susan & David, I hope you are very well, and thank you again for taking the time to write such an honest and thoughtful review. I truly appreciate it. It makes me so happy to know that you enjoyed your trip, and that Jorge in Quito and Enrique in Santa Cruz Island took great care of you. I will absolutely share your kind words with them, they will be so happy to hear this. Your feedback is incredibly valuable. When we met at your hotel, I believe we were able to clarify the main... Read more

Dear Susan & David,

I hope you are very well, and thank you again for taking the time to write such an honest and thoughtful review. I truly appreciate it.

It makes me so happy to know that you enjoyed your trip, and that Jorge in Quito and Enrique in Santa Cruz Island took great care of you. I will absolutely share your kind words with them, they will be so happy to hear this.

Your feedback is incredibly valuable. When we met at your hotel, I believe we were able to clarify the main questions you had at that moment. However, I completely understand that sometimes more questions come up during the trip itself. Please know that throughout your journey you also had support 24/7, and our intention was always to be there for you whenever you needed assistance.

We are always learning and improving, and your comments truly help us grow and provide an even better experience for our future travelers.

With love,
Jacquie – Your local friend

Valentina and David were exceptional. Very ca...
Ecuador | Feb 8 - Feb 12, 2026

Vicki Lynn
Vicki Lynn M.
Chicago, IL | Reviewed on Feb 19, 2026
Valentina and David were exceptional. Very caring and concerned about our health and well being. Our only slight issue was more not enough communication prior to the trip about our departure time. We were checked into the Ilatoa Lodge on the evening of February 11, to then check out at noon on the 12th, although our flight was not until 1145pm. The lodge accommodated us at a cost of another night and offered to take us to a rose greenhouse, which was very thoughtful, but the cost was $35 a... Read more

Valentina and David were exceptional. Very caring and concerned about our health and well being. Our only slight issue was more not enough communication prior to the trip about our departure time. We were checked into the Ilatoa Lodge on the evening of February 11, to then check out at noon on the 12th, although our flight was not until 1145pm. The lodge accommodated us at a cost of another night and offered to take us to a rose greenhouse, which was very thoughtful, but the cost was $35 a person, not paid to the greenhouse but directly to Marcelo. Thought that was pretty pricey. Marcelo did take us to the airport while also encouraging us to call him if we were ever interested in another trip to Ecuador. I would not…..I am very pleased with kimkim and would feel comfortable trusting further travel organized through you.

Hotel Reviews
Swissotel Quito
Quito

Very nice hotel. Fabulous breakfast !

Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi
Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Ilatoa Lodge
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Antisana & La Mica Lagoon: A Day of Andean Wildlife & Scenic Beauty
Antisana & La Mica Lagoon: A Day of Andean Wildlife & Scenic Beauty
Ecuador

Lunch stop was the best

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

David went out of his way to make sure we saw Cotopaxi volcanoes it all her glory

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Ecuador

Kayaking was not fantastic, kind of lame equipment but understandable. Not worth the effort. Should encourage the rim hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking Fuya Fuya Volcano - Quito
Hiking Fuya Fuya Volcano - Quito
Ecuador

Very muddy trails plus I was not feeling well

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Feb 19, 2026
Hello Vicky, Thank you very much for your message. I sincerely appreciate you sharing your experience regarding Ilatoa Lodge. I am very sorry to hear that you felt uncomfortable at any point. That is certainly not the experience we strive to provide. Please rest assured that I will personally manage this matter with them, as professionalism, transparency, and warm hospitality are fundamental values in our work. Thank you as well for mentioning the additional charges and how they were... Read more

Hello Vicky,

Thank you very much for your message.

I sincerely appreciate you sharing your experience regarding Ilatoa Lodge. I am very sorry to hear that you felt uncomfortable at any point. That is certainly not the experience we strive to provide. Please rest assured that I will personally manage this matter with them, as professionalism, transparency, and warm hospitality are fundamental values in our work.

Thank you as well for mentioning the additional charges and how they were presented. Transparency and trust are extremely important to us, and I value your honesty and the confidence you placed in us throughout your journey. It means a great deal to know that you felt comfortable working together.

Please know that you will always have a team here in Ecuador who genuinely cares about you! Not only as valued clients, but as wonderful people we were fortunate to host.

With warmest regards,
Jacquie

This trip was amazing! Loved Ecuador
Ecuador | Jan 20 - Jan 31, 2026

Elise
Elise C.
Manhattan, NY | Reviewed on Feb 04, 2026
This trip was amazing! I was so impressed with the country, the food, and the people. Karla was absolutely phenomenal.
She was patient, kind, and always available. She answered all of my questions, even the silly ones! She was kind enough to even accompany me to see the Cathedral and spend time after work one night. It is really nice getting to know the person whom you have trust in while in a foreign country. Fransisco was also wonderful. He was knowledgeable, sensible, helpful and very...
Read more

This trip was amazing! I was so impressed with the country, the food, and the people. Karla was absolutely phenomenal.
She was patient, kind, and always available. She answered all of my questions, even the silly ones! She was kind enough to even accompany me to see the Cathedral and spend time after work one night. It is really nice getting to know the person whom you have trust in while in a foreign country. Fransisco was also wonderful. He was knowledgeable, sensible, helpful and very caring when the altitude was too much. He was prompt and very great to get to know. He was a confident driver in traffic around Quito as well. It was difficult on the horseback ride as no one spoke English. The ride was beautiful, but would have been better to understand where we were. My bike ride was also very nice. both Paulo and Freddy were very adept at navigating traffic around the city and communicating. Couldn't have been better. As for the Galapagos, this part of the trip was wonderful--the swimming, boats, snorkelling. The transport team was a little difficult. most did not seem to speak english very well. Especially transport to/from the boats and airport. The snorkelling both Tintoreras and Los Tuneles was very very good. the guides were personable and friendly. They paid attention to detail and safety as well. I would have liked a more active kayak experience, but relaxing while the guide paddled was nice, none the less. I will/have already recommended Kim Kim for future travel to all of my friends as well.

Hotel Reviews
Vieja Cuba
Quito

Room was nice, but a bit warm. It was very quiet. It was a difficult time hauling heavy bags up/down three flights of stairs. Breakfast staff and receptionist were wonderful. Very helpful.

Authenticity & Character
Location
nice hotel but off the beaten track.
Staff
receptionist was very friendly.
Cleanliness & Comfort
Chilcabamba Lodge
Machachi

wonderful beautiful and spacious hotel. The little garden was worth the walk. Dinner was amazing. The hotel was a bit remote and far away from ANYTHING>

Authenticity & Character
Location
Very far from a city.
Staff
owner was very pleasant and introduced herself. Receptionist was nice and pleasant as well.
Cleanliness & Comfort
Hotel Deja Vu Galapagos
Pto. Ayora

this hotel was very nice, close but not too close to the city (nice walk), near to some restaurants. staff was friendly and helpful although English was marginal. Pool was nice. a/c was great in the room and breakfast room, but the rest of the building was rather warm .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

very clean, comfortable, spacious hotel. amenities were good. dining options were a little pricey but food was excellent.

Authenticity & Character
futuristic hotel and interesting architecture.
Location
great for the airport--shuttle was available. far from the city.
Staff
very pleasant
Cleanliness & Comfort
Hotel Loja Galapagos
Puerto Villamil

The hotel was clean, although a bit dated. A/c was nice. pool was very pleasant. The receptionist, Diego, was wonderful! He was personable and spoke very good English and was very fun to talk to. The central area was nice to relax in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Middle of the World Visit & Cooking Class Experience in Quito
Middle of the World Visit & Cooking Class Experience in Quito
Quito

Phenomenal !!!! The experience was great and the food was tremendous. Loved the chef as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito was great, the Galapagos guides did not speak much English and seemed rather preoccupied.
Kayaking on Tortuga Bay
Kayaking on Tortuga Bay
Puerto Ayora

it was very very hot on Tortuga bay! even with sunscreen, it was scorching. swimming and snorkelling was very relaxing. There was very little interaction between the guide and myself. He was rather standoff-ish. the walk was nice and the fish were great! I would have liked to paddle the kayak but the guide insisted that he was going to paddle while I just sat and relaxed. Turtles and sharks were very cool to observe in their natural habitat. Guide recommended to take the speed boat back to save time and allow the afternoon to relax. Felt like he was in a hurry to return.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Quito Bike Tour
Cultural Quito Bike Tour
Quito

Both Paulo (the route) and Freddy (the commentary and history) were wonderful. Very nice and paid attention to safety.

Quality of Experience
Food
chocolate tour was nice.
Guides, Drivers and Staff
Transport
I was picked up in front of the hotel. Great place to start from!
Mindo Cloud Forest
Mindo Cloud Forest
Ecuador

the weather was POURING on this day but the birds were so very very cool! We saw lots of birds, even a Toucan. the hummingbirds were magnificient.

Quality of Experience
Food
great local restaurant and pan bread!
Guides, Drivers and Staff
Fransisco knew the guides and the area well.
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

We only could see the volcanoe peaking from beyond many clouds. altitude sickness was a problem. walking around the small lake was nice. Fransisco's knowledge helped a lot.

Quality of Experience
Horsebackriding.
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

the animals were very very interesting to observe in their habitat. the guide was very knowledgeable but not really interested in interacting as people. She did eventually open up a little bit. The drivers did not speak English and the whole pick up from the airport was rather confusing and a little stressful. One of the airport personnel had retrieved my bag (unbeknownst to me) and put it aside. After all the luggage was retrieved I happened to see my bag in the corner and had to ask about it. The man did not speak English. I had to take the bag and look for my guides in a sea of people. The tree planting was quick and the "gardener" did not speak any English. basically he had dug the small hole, handed me the plant (I am not sure what is was??) and motioned me to put it in the hole. We ate at the newly refurbished dining hall overlooking the Tortoise area. The meal was excellent and the staff was courteous.

Quality of Experience
Food
Guides, Drivers and Staff
only spoke Spanish and were rather cold.
Transport
make sure that the guides are there with a sign with the name as I had NO idea where and whom were picking me up.
Quilotoa Lagoon - Quito
Quilotoa Lagoon - Quito
Ecuador

I ended up NOT doing this activity as the altitude sickness prevented me safely enjoying the views.

Guides, Drivers and Staff
Fransisco was very astute and in the name of safety suggested we skip this experience.
Transport
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

This was an excellent tour. the guide was very knowledgeable, took questions, spoke good English yet spoke to the Ecuadorians as well. the animals were very happy letting us observe them. the guide seemed to know exactly where to find the different species that made the trip worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Ecuador

probably the best experience of the trip! the guides were great, they all were very very helpful and attentive. the food was excellent (cooked on the boat between snorkeling), snorkeleing was great and the guide even took photos and videos he shared with us. he was very patient and even helped with a new facemask that I had purchased for the trip.

Quality of Experience
Food
yellowfin tuna steaks, watermelon, grilled veggies.
Guides, Drivers and Staff
They all spoke English, they were polite and paid attention to detail.
Transport
pickup was on time and everything was planned to the minute without seeming rushed. all spoke English.
Day at leisure - Speedboat to Santa Cruz Island
Day at leisure - Speedboat to Santa Cruz Island
Puerto Ayora

the pickup at the boat was very confusing as the guides did not speak much English and were not very attentive. a list of available restaurants and a local map would be very helpful.

Quality of Experience
need restaurant suggestions and a map
Food
1835 restaurant was very good.
Guides, Drivers and Staff
Transport
Connect with your flight to Galapagos
Connect with your flight to Galapagos
Ecuador

guide was on time to drive us to the airport.

Quality of Experience
Guides, Drivers and Staff
not very interactive
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador

no activities as we got in to the city late.

Quality of Experience
Guides, Drivers and Staff
not very attentive and difficult to connect with them---needed a better sign.
Transport
Local specialist: Karla Guerrero
Karla
Karla Guerrero
Local specialist in Ecuador | Replied on Feb 10, 2026

My dear Elise,

I was so happy to read your beautiful feedback. It was truly an honor to work with you on planning this wonderful trip, and having the chance to get to know you was amazing. Moments like these remind me why I love this job so much!

I carefully read your feedback, and there are a few points you mentioned that I will definitely use to continue improving.

I hope you come back soon, or perhaps I’ll be the one visiting you in the States.

Your friend,
Karla

Alvaro was very helpful and patient during th...
Galapagos Islands | Jan 19 - Jan 31, 2026

K
Kandi S.
Flagami, FL | Reviewed on Feb 02, 2026
Alvaro was very helpful and patient during the planning process. During the trip, Jacquie was amazing; every day we were updated with the next days plans in detail. We always knew exactly where & when we were going. Every driver & guide was prompt, helpful, informative polite, professional and friendly. We didn’t have any glitches on our 12 day tour through Peru & Ecuador even with planes, buses, boats, trains, and multiple hotels. I will use KimKim again. Read more

Alvaro was very helpful and patient during the planning process. During the trip, Jacquie was amazing; every day we were updated with the next days plans in detail. We always knew exactly where & when we were going. Every driver & guide was prompt, helpful, informative polite, professional and friendly. We didn’t have any glitches on our 12 day tour through Peru & Ecuador even with planes, buses, boats, trains, and multiple hotels. I will use KimKim again.

Hotel Reviews
Del Pilar Miraflores Hotel
Lima

Nice location, clean room, helpful staff

Hotel Ferre Boulevard Machu Picchu
Machu Picchu

Nice room, not far from restaurants, shops, buses to Machu Picchu. Room on the river, very picturesque. Nice breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palace Galapagos
Puerto Ayora

Good location, very clean room with king & twin bed, AC and fridge, very helpful owner, amazing breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cultura Manor
Quito

Amazing old building with palace like room, huge bathroom, 2 full beds.

Authenticity & Character
I can’t describe, not lije any other hotel I’d been in.
Location
Staff
Cleanliness & Comfort
Hotel Majoro Hacienda Boutique & Resort
Nasca

Beautiful setting and grounds, decent room but FYI, no AC. A little out of the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terra Andina Mansion Colonial
Cusco

Good location, pretty hotel, nice clean room with fridge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ilatoa Lodge
Quito

Very quaint lodge with nice room and great owners. Lots of character and good view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Agustin Paracas
Paracas

Great location close to city center, beautiful view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival to Lima
Arrival to Lima
Peru

Driver was on time, professional, helpful & friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Lima City Tour; The Colonial & The Modern
Lima City Tour; The Colonial & The Modern
Lima

Lilliana provided a brief but nice overview of Lima. It was short because our flight was late.

Quality of Experience
Guides, Drivers and Staff
Transport
Nazca Lines & Huacachina Adventure: Lima - Nazca Lines - Paracas
Nazca Lines & Huacachina Adventure: Lima - Nazca Lines - Paracas
Peru

We really enjoyed the flight but it was a long way to travel to get to the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

We toured the lava tunnel then saw giant tortoises while enjoying a nice lunch. Very special day. We learned lot from our guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ballestas Islands Discovery: A Journey through Nature's Paradise
Ballestas Islands Discovery: A Journey through Nature's Paradise
Peru

Fun boat ride around the island searching for penguins, sea lions and other marine life. Prettyride.

Quality of Experience
Guides, Drivers and Staff
Transport
Awana Cancha Day Tour with Alpaca's Experience
Awana Cancha Day Tour with Alpaca's Experience
Cusco

We loved seeing the llamas and alpacas up close, learned about the culture and had a chance to buy some beautiful products,

Quality of Experience
Guides, Drivers and Staff
Transport
Departure from Cusco - Lima
Departure from Cusco - Lima
Peru

Driver was on time, professional, helpful & friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Ecuador

Driver was on time, professional, helpful & friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Bay Tour in Santa Cruz
Afternoon Bay Tour in Santa Cruz
Puerto Ayora

We loved seeing sharks then snorkeling in the blue water. Las Grietas was stunning.

Quality of Experience
Guides, Drivers and Staff
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

Speedboat to the island where we saw blue footed boobies, walked on a short hike to hear history of the island then walked to an area to snorkel. We had a nice lunch along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador

Driver was on time, professional, helpful & friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to the airport for your flight back home (Departure)
Transfer to the airport for your flight back home (Departure)
Ecuador

Driver was on time, professional, helpful & friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 02, 2026
Dear Kandi and Bill, Thank you so much, for taking the time to share your review. It truly means a lot to us. It was a real pleasure to be part of your journey through Peru, Ecuador, and the Galapagos Islands. From the planning process to each day of the trip, we genuinely enjoyed being there for you, helping with details, answering questions, and sharing in the experience. Jacquie and me, are so happy to know that everything went smoothly and that you always felt informed and well taken... Read more

Dear Kandi and Bill,

Thank you so much, for taking the time to share your review. It truly means a lot to us. It was a real pleasure to be part of your journey through Peru, Ecuador, and the Galapagos Islands.

From the planning process to each day of the trip, we genuinely enjoyed being there for you, helping with details, answering questions, and sharing in the experience. Jacquie and me, are so happy to know that everything went smoothly and that you always felt informed and well taken care of.

Your feedback and the wonderful photos you shared during the journey made the experience even more special for us.

Thank you also for your kind words about the hotels, guides, drivers, and the entire staff.
I will be very happy to share your review with them, as I know it will make them incredibly happy and proud of their work.

Thank you for choosing Peru and Ecuador for this adventure and for trusting us with such an important trip.

It was a joy to accompany you, and we hope to welcome you again very soon.
And as you know, we will be more than happy to receive your referrals with friends and family to be again the trip organizers of a new trip adventure!

Warm regards,
Alvaro & Jacquie

Maria Jose was available when we needed her. ...
Ecuador | Dec 28 - Jan 6, 2026

T
Tim W.
Chicago, IL | Reviewed on Jan 21, 2026
Maria Jose was available when we needed her. Christian was excellent. Great personality, historical knowledge and wildlife identification. He knew how to match our pace for the itinerary. Read more

Maria Jose was available when we needed her. Christian was excellent. Great personality, historical knowledge and wildlife identification. He knew how to match our pace for the itinerary.

Activity Reviews
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

Hike was good. No bathroom at the lagoon!!!!!!!!!!!!!!!!!

Pailón del Diablo: The Charm of Baños and Transfer to Riobamba
Pailón del Diablo: The Charm of Baños and Transfer to Riobamba
Ecuador
Devil’s Nose Train Ride & Ingapirca Ruins Exploration
Devil’s Nose Train Ride & Ingapirca Ruins Exploration
Ecuador

Spanish only commentary during trip. Having Chris along would have been helpful

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Jan 22, 2026
Thank you very much for taking the time to share your experience and thoughtful feedback.
We are truly happy to hear that you felt well supported and that both Christian and I were available when needed. Christian will be delighted to know that you appreciated his personality, historical knowledge, wildlife identification skills, and his ability to adapt the itinerary to your pace.
We also sincerely appreciate your observations. Regarding the lack of restroom facilities at the Cotopaxi... Read more

Thank you very much for taking the time to share your experience and thoughtful feedback.
We are truly happy to hear that you felt well supported and that both Christian and I were available when needed. Christian will be delighted to know that you appreciated his personality, historical knowledge, wildlife identification skills, and his ability to adapt the itinerary to your pace.

We also sincerely appreciate your observations. Regarding the lack of restroom facilities at the Cotopaxi lagoon, unfortunately, this is a limitation of the national park due to conservation regulations. We completely understand how inconvenient this can be and value you bringing it to our attention.

Concerning the Spanish-only commentary during part of the trip, thank you for your honesty. We take this feedback very seriously and will work to ensure better availability of English-speaking guides or additional support on future departures, as our goal is always to provide a clear, comfortable, and enriching experience.

Thank you once again for trusting us with your journey through Ecuador. It was a pleasure to be part of your adventure, and we hope to welcome you again in the future.

Warm regards,
Majo

Best guides were Viviana and Marcos. Both in...
Galapagos Islands | Jan 10 - Jan 17, 2026

Jeff
Jeff L.
Dallas, TX | Reviewed on Jan 20, 2026
Best guides were Viviana and Marcos. Both interacted with us as well and had energy and loved what they were doing. For most part all activities went without issue and were better than expected. Only issue was that Alvaro assured us we would fish and obviously he didn’t understand the rules of fishing in the Galopagos. Jacquie was great. Responded well and would get details when asked. Brought energy and good communicator Read more

Best guides were Viviana and Marcos. Both interacted with us as well and had energy and loved what they were doing. For most part all activities went without issue and were better than expected. Only issue was that Alvaro assured us we would fish and obviously he didn’t understand the rules of fishing in the Galopagos. Jacquie was great. Responded well and would get details when asked. Brought energy and good communicator

Hotel Reviews
Finch Bay Galápagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Galápagos
San Cristóbal
Authenticity & Character
Location
Oh
Staff
Cleanliness & Comfort
EB Hotel by Eurobuilding Quito
Quito

Only stayed there 2 hrs due to delayed flight

Authenticity & Character
Location
Staff
O
Cleanliness & Comfort
Activity Reviews
Santa Fe Fishing Experience
Santa Fe Fishing Experience
Galapagos Islands

Didn’t fish! Don’t call it a fishing experience. It’s a snorkeling trip. Great snorkeling. Good guide

Quality of Experience
Food
Great sit down meal on boat
Guides, Drivers and Staff
Transport
Private Kayaking Adventure  in Tortuga Bay
Private Kayaking Adventure in Tortuga Bay
Puerto Ayora

Guide was not into it walk distance was not communicated very well. Kayaked for 40 mins and didn’t hang around when something interested encountered. Guide always in a hurry to be someplace else

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speedboat to Santa Cruz Island; Charles Darwin Station, Highlands & Planting a Tree
Speedboat to Santa Cruz Island; Charles Darwin Station, Highlands & Planting a Tree
Galapagos Islands

Great guide. Darwin center not that interesting. More interesting seeing turtles in wild

Quality of Experience
Food
Fun restraunt at ranch
Guides, Drivers and Staff
Transport
Embracing Nature: Discovering Wildlife on Española Island
Embracing Nature: Discovering Wildlife on Española Island
Isla San Cristóbal

Johan was a good guide

Quality of Experience
Uninhabited and unowned of wildlife on island
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

La Liberia is best part. Lots of aquatic life.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 21, 2026
Dear Jeff, I am so happy to receive your review. Thank you so much. This is really important for us to have your feedback, for us to improve, and for the rest of the passengers to have a valuable overview of these types of experiences in this paradise, the Galapagos Islands.
And thank you too for sharing with Jacquie amazing pictures of you and your family of unique moments, that reflects that you had a wonderful time there.
I will be more than happy to share your kind recognition words for... Read more

Dear Jeff,

I am so happy to receive your review. Thank you so much. This is really important for us to have your feedback, for us to improve, and for the rest of the passengers to have a valuable overview of these types of experiences in this paradise, the Galapagos Islands.
And thank you too for sharing with Jacquie amazing pictures of you and your family of unique moments, that reflects that you had a wonderful time there.

I will be more than happy to share your kind recognition words for Viviana and Marcos; they will be more than glad to know that you mentioned on your review, I take advantage of this opportunity to mention to Mateo, he was really happy too of transfer to you and your son at your arrival, as well assisting you on the onboarding process to the Archipelago, talking to all of them, their energy and passion are genuine as well for Jacquie and me, in fact, I am sure Jacquie will be totally happy of receiving your kind words about her.

As you could evidence, the Galapagos Islands are a paradise, and more than that, it is the First Natural Heritage Patrimony, so that’s why the fishing experience is related to a demonstrative experience with local techniques; however, I will reinforce this information during the explanation, plus the previous written information on the trip program to avoid wrong expectations.

Thank you again for your amazing energy in keeping enjoying this journey as a previous experience to your birthday. Remember that we will be more than honored to receive any of your friends or relatives, or even you, for a future trip to any trip to South America.

Warm regards to you and your lovely family,
Alvaro & Jacquie

An unforgettable 10-day Galápagos trip
Galapagos Islands | Dec 31 - Jan 9, 2026

FAYE
FAYE K.
Germany | Reviewed on Jan 13, 2026
We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience! The whole family loved it. Huge thanks to Jacquie and her local team for being so responsive and helpful throughout - we felt taken care of every step of the way. Special shoutout to Jacquie for the amazing New Year's dinner and the lovely souvenirs she gave us at the end. The guides were knowledgeable and fantastic, transports were seamless, and everything... Read more

We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience! The whole family loved it. Huge thanks to Jacquie and her local team for being so responsive and helpful throughout - we felt taken care of every step of the way.

Special shoutout to Jacquie for the amazing New Year's dinner and the lovely souvenirs she gave us at the end. The guides were knowledgeable and fantastic, transports were seamless, and everything was just perfect. Would highly recommend Jacquie for planning your Galápagos adventure!

Hotel Reviews
Hotel Albatross Galapagos
Puerto Ayora

Very friendly staff, clean rooms, good breakfast. Not very good shower, have to wait for hot water sometimes

Authenticity & Character
Location
Walking distance to all the places in town
Staff
Friendly, nice people
Cleanliness & Comfort
Hotel San Vicente Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katarma
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 14, 2026

Hello Faye,

Thank you so much for your lovely review!

It was a real pleasure planning your family’s Galapagos trip, and I’m happy to hear how much you enjoyed the experience. I’m glad you felt well taken care of and that the guides, logistics, and special New Year’s details made the journey even more memorable.

Thank you as well for your honest hotel feedback; it’s truly appreciated and helps us keep improving.

I hope Galápagos will welcome you back again in the future!

Hugs from Quito,
Jacquie
Jacquie

Dream vacation, enabled by an amazing support and planning by Kimkim crew (Josselyn as the best cheerleader)
Galapagos Islands | Dec 23 - Jan 2, 2026

M
Michael P.
San Jose, CA | Reviewed on Jan 08, 2026
From a quote to a return home, we received an incredible support and attention from Josselyn.
at every step, quoting, activity selection, daily checks, and dealing with unexpected diversions, she stood by to help, 24/7.
The entire tour program was well designed, coordinated, and monitored during our amazing 12 days in Galapagos.
There is no denial, that having Kimkim on our side and Josselyn direct involvement, enabled us to reach every corner, secure every excursion, and enjoy comfortable...
Read more

From a quote to a return home, we received an incredible support and attention from Josselyn.
at every step, quoting, activity selection, daily checks, and dealing with unexpected diversions, she stood by to help, 24/7.
The entire tour program was well designed, coordinated, and monitored during our amazing 12 days in Galapagos.
There is no denial, that having Kimkim on our side and Josselyn direct involvement, enabled us to reach every corner, secure every excursion, and enjoy comfortable accommodations. on many occasions (and we traveled during X-Mass and NY), we witnessed sold-out tours and limited accommodations. Not for us. Everything was reserved well in advance, local guides waited by the gate/hotel/marina, and entire trip was executed well beyond my expectations. Thank you Josselyn and entire crew to make this a dream vacation

Activity Reviews
Hiking the Sierra Negra  Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
San Cristóbal Arrival, Kayaking & Local Cooking Class
San Cristóbal Arrival, Kayaking & Local Cooking Class
Isla San Cristóbal
Quality of Experience
Food
an exposure to local culture in intimate settings was priceless.
Guides, Drivers and Staff
Transport
Snorkeling at Concha Perla (Private)
Snorkeling at Concha Perla (Private)
Galapagos Islands
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 10, 2026
Dear Michael, Thank you so much for taking the time to write such a thoughtful and generous review. We really appreciate your kind words, and it honestly means a lot to me. It was an absolute pleasure supporting you and your family from the very first quote until your return home. Knowing that you felt supported, well taken care of, and able to fully enjoy the Galapagos, especially during such a busy holiday season, makes all the effort completely worthwhile. I am especially happy to hear... Read more

Dear Michael,

Thank you so much for taking the time to write such a thoughtful and generous review. We really appreciate your kind words, and it honestly means a lot to me.

It was an absolute pleasure supporting you and your family from the very first quote until your return home. Knowing that you felt supported, well taken care of, and able to fully enjoy the Galapagos, especially during such a busy holiday season, makes all the effort completely worthwhile.

I am especially happy to hear that the planning, coordination, local guides, and unique experiences met and exceeded your expectations. Creating smooth, worry-free journeys for families like yours is exactly what I strive for, and your feedback confirms that we achieved that together.

Thank you again for your trust in KimKim and in me. I really hope this Galapagos adventure becomes a lifelong family memory, and I would be honored to help you plan your next journey whenever the time comes.

Wishing you and your family many more incredible travels ahead.

Sunny regards,
Jacquie & Josselyn