Galapagos Islands Travel Agents

Just returning from an incredible 10 day family trip to Ecuador and Galápagos Islands.
Our planning for this trip started with Alvaro, who worked tirelessly planning a trip that would appeal to all ages and abilities.
The communication with so many “moving parts” , was outstanding!
A short time before our trip was going to start, Alvaro introduced us to Ibeth, who was our contact person until we touched ground back in Canada. I’m not sure if she actually sleeps, because she responded instantly with all questions and requests! We met her on a video call before leaving which was very helpful for all.
Our guides in each and every stop were knowledgeable, kind and extremely flexible with our requests. True professionals!
Matteo, in Quito, communicated to Fabricio in San Cristobal that our youngest granddaughter was showing signs of altitude sickness, so that he was aware and offered a stop at a pharmacy if needed.
Fabricio was so passionate and knowledgeable at the breeding station.
Gabriel, on Isabella Island was the very same when it came to our snorkeling adventures as well. Gabriel was also able to obtain a missing suitcase for our 11 year old- so she didn’t miss out on our snorkel trip - he really came through for us!
As you can see, there is a theme here- kudos to James, Phillipe and Andreas as well!
Our accommodations were perfect for our family- small, family run hotels, with good breakfasts in the am and locations to restaurants, beaches, etc, were excellent.
Thanks to all that made this a once in a lifetime trip for our entire family!

Hotel Reviews

SeaSide Hotel

Galapagos

This was a quaint hotel - very quiet - perfect location to local beach and to town as well. It was perfect for a family stay with a small pool outside our door. Breakfast was home cooked and the “honour” fridge was really convenient with soft drinks and beer.

Authenticity & Character

Location

Close to local Beach and restaurants and stores, but secluded.

Staff

Provided towels and bag breakfasts for early morning trips.

Cleanliness & Comfort

The air conditioning worked well

EB Hotel by Eurobuilding Quito

Quito

Relaxing, accommodating hotel! We spent three nights total and we found that staff were very helpful and professional! We were able to store a bag for our return and they found an e-book that was left in the safe! Their complimentary breakfast was 5 Star! My only criticism would be the lack of a wine list - very little choice, considering the abundance of South American wines.

Authenticity & Character

I wouldn’t say it’s authentic decor- but the local roses in the lobby were unbelievable!

Location

Good location for airport - not great for exploring around unless with a taxi.

Staff

Covered in initial review

Cleanliness & Comfort

Albemarle

Puerto Villamil

The picture…is exactly the way it looks outside our room - but I would recommend requesting an exterior room. That being said - all the rooms were spacious and clean.

Authenticity & Character

The small pool and gardens were lovely and the rooftop pool view was stunning!

Location

Perfect- on a quiet sandy road - steps away from town!

Staff

Excellent- because of the island holiday celebrations, she warned us of noise/music that would go on quite late and offered ear plugs proactively!

Cleanliness & Comfort

Beach towels and robes provided

Plaza Luna Suites

Puerto Ayora

This is a gem!! Lovely, quaint accommodations, locally owned and with a history to go with it! Rooms were perfect with amenities well thought out. Breakfast on the terrace was a lovely way to start the day. Beach towels provided, unlimited filtered water and location couldn’t be better

Authenticity & Character

Authentic- but updated so well!

Location

Right on the Main Street, but you didn’t know it until you walked out of the high gate - all right there!

Staff

Delilah (owner) greeted us in a very personal way, learning about her family and their role in th Galápagos Islands. Us

Cleanliness & Comfort

Lovely- even a small communal kitchen area where we used the dishes for a take out dinner one night.

Activity Reviews

Wildlife Encountering at Lobos Island - Family Activities

Isla San Cristóbal

This involves a boat ride and a stop at Lobos where we hiked about an 1 1/2 hours - we couldn’t believe our eyes being able to see the male frigate birds with their red expanded breasts hoping to be picked by a female. Also, blue footed boobies, iguanas, baby frigates.

Quality of Experience

The mating Frigates!

Food

Local restaurant - great food!

Guides, Drivers and Staff

Very helpful, but there was really no alternative to not have to walk on the unstable rocks.

Transport

Visit Intiñan Museum

Quito

Great guides - super experience!

Quality of Experience

The guide!

Guides, Drivers and Staff

The guide!

Transport

Good driver

Exclusive Experience at The Agave Route in the Middle of the World!

Quito

This was our second time to visit - bringing family this time…very cool experience for all ages - during the tasting, our 11 and13 yr old in the group was able to participate as well - with non alcoholic agave tastings.

Quality of Experience

The bartender was the same person as last year and he makes it all very fun during the cocktail making.

Guides, Drivers and Staff

As stated

Transport

Safe and prompt

Unforgettable Day Trip to Bartolome Island

Puerto Ayora

Our last full day in Galapagos and it couldn’t have been more enjoyable! Our family of 8 and 6 others gave us lots of space on a lovely cabin cruiser - with great staff and a delicious lunch!

Quality of Experience

Our skipper was skilled and the ride was smooth and relaxing

Food

A delicious full hot lunch! Very tasty- with a cash bar !

Guides, Drivers and Staff

Philippe was a wealth of information! And for those that did not want to walk up to the top, a zodiac ride around the island - pointing out a baby penguin, baby sea lions and many varieties of sea birds!

Transport

Safe and relaxing

Our guides (Sebastian & Edwin) were absolute ROCKSTARS! We are so grateful for the time that they spent with us. Tamer, once again, helped to create and organize another spectacular experience in Ecuador & The Galápagos Islands. Thank you!

We booked our Galapagos trip with Paola through KimKim. Itinerary was amazing! All of our guides, and naturalists were full of knowledge and went above and beyond to make sure we had the best time.
Danny greeted us at the airport in Quito and guided us through the city. He knew exactly what we wanted to see and do.
In Santa Cruz our naturalist guide was full of knowledge on the history of the island, the turtles and the volcanic tunnels. We visited the Charles Darwin Centre and again he could answer any question we asked.
Next we travelled to Isabella Island-Diego, Julio and all the guides again were amazing. I highly recommend using KimKim and definitely will for my next adventure!!

Hotel Reviews

Ikala Quito Hotel

Quito

We felt very safe at this hotel. They created us at the door and escorted us to our room. Everything was fantastic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Fiesta

Puerto Ayora

The pool and Hot Tub were amazing. Nice to come back from a day in the heat and cool off! Have a drink and unwind. The bar staff made yummy drinks!

Authenticity & Character

Beautiful entrance, pool and hot tub area. The flowers and trees where beautiful!

Location

Was within walking distance to downtown, yet in a quiet location far enough away.

Staff

Cleanliness & Comfort

Albemarle

Puerto Villamil

The view was amazing. You could hear the waves rolling in and watch the sunset right from your room.

Authenticity & Character

Nice lobby and beautiful pool with flowers surround it. A nice rooftop sitting area and wonderful staff

Location

Right on the beech in downtown Isabella island.

Staff

Cleanliness & Comfort

Activity Reviews

Excursion to an uninhabited island

Galapagos Islands

At first, we were worrying about the length of this trip and the fact that it said 80% on land and 20% in water. But this was one of the most memorable excursions we did. Our guide Diego had years of experience doing this excursion. It was nice to snorkel at your own pace and someone always had an eye on us to ensure our safety.

Quality of Experience

Food

All of it. The appetizers amazing!!

Guides, Drivers and Staff

Transport

Nice boat. Santa Fe and the crew made us feel special!

Quito City Tour - Middle of the World

Quito

Danny was amazing. Everything was perfect.

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkel at Los Túneles

Galapagos Islands

Our guide had a wealth of knowledge and treated all on board equally. He made sure to spend time with everyone individually which was nice. He explained things and shared his pictures with the group.

Quality of Experience

Food

Guides, Drivers and Staff

So knowledgeable and really took care of us all.

Transport

The driver of the boat knew exactly how to ride the waves to get into the area safely.

Visit to the Charles Darwin Research Station

Puerto Ayora

Unfortunately it was raining when we visited here but our guide didn’t let that change the plans. We still have a full tour.

Quality of Experience

Adding fresh cold water when picked up at the boat would have been nice.

Guides, Drivers and Staff

Transport

Kayaking at Garrapatero Beach

Galapagos Islands

Although we couldn’t kayak. Our guide took us to a coffee, sugar and alcohol plantation which was great

Quality of Experience

P

Guides, Drivers and Staff

Transport

Snorkeling at Las Tintoreras

Galapagos Islands

Great experience. Saw lots in the snorkelling adventure. Including sharks, penguins, turtles, and lots of colorful fish.

Quality of Experience

OP

Guides, Drivers and Staff

Transport

The small group size.

Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz

Galapagos Islands

Danny made sure all our travels were worry free. Escorted us throught he airport and sent us on our way. To the next adventure.

Quality of Experience

Food

The table and VIP service!

Guides, Drivers and Staff

A great experience!! The knowledge of our guide was impressive! He could answer any questions we asked.

Transport

Our trip to Quito and The Galapagos was terrific. The guides were all terrific, Jose is Quito was pleasant, efficient, informative and very helpful. The traffic in Quito is quite challenging, we were glad Jose was driving. We needed a stop at a pharmacy and Jose bilingual skills were a great help. We loved the interactive experiences at The Center of the World, seeing the gold leaf churches with the native animal gargoyles and the chocolate shop. Salome met us at Baltra, ferrying us to our driver. We visited the Highlands, Tortoise Ranch, Lava Tunnel and Darwin's Research Center. All was very interesting. Salome took extra time to tell us the story of Lonesome George and we were impressed with the Tortoise nursery. At the Tortoise ranch we were surprised by how active the tortoises were, but it was mating season. We met Diego later who immediately helped my husband find medical care for a gash he got after a fall, (transitioning from bright sunlight to dark wearing sunglasses is not the best idea). Our visits to uninhabited islands and snorkling were very interesting and fun. We were very happy with the accommodations on the day cruiser, Ricardo our guide, the crew and a delicious lunch. on our day off we enjoyed a walk to Tortuga Bay and took the ferry back. We loved Santa Cruz. Next stop was Isabela which we also loved. The speed ferry over was great but the harbor is frenetic and we were running late. Our guide, Julio kept us on track. In hindsight we could have skipped the kayaking, however, we did see a tiger shark. The tour on Las Tintoreras was interesting. The snorkel at Los Tuneles was a favorite. Our guide was skilled and personable and knew how to shepherd us. He photographed our experiences and interactions with the sea life we encountered and allowed us to download to our phones. Brilliant! We did rent bikes and went out to The Wall of Tears. It was a long ride and of course it was always hot. We were glad to have done it. San Cristobal was next, Julio was very helpful at the airport. Javier (Pico) made sure we were ready for Kicker Rock which was over the top. The scuba divers saw the Hammerhead sharks, but the snorkelers saw lots of fish, sea turtles and white tip sharks. The brought everyone to a bay first to assess skills then we were off the Kicker rock. The guides on the boat were TERRIFIC. The seas were rough and we had many different skill levels. The guides were professional, kind and safety conscience above all. Our last day we were able to fit in a walk to La Loberia and Barranco which was harder than expected. Pico was very good getting us there and back before a rain storm hit. Off to Quito and a final meeting with Jose picking us up then dropping us off at the airport. It was a very active trip which we enjoyed immensely, the guides made everything run smoothly in a very relaxed way.

My family and I had an amazing trip to Quito and the Galápagos Islands . Anthony was our point of contact with Kim Kim travel and he did an excellent job staying in contact with us with the planning an execution of the trip. Kim Kim travel planned a spectacular vacation for us from interesting museums at the equator to boating adventures to see wildlife in their unique habitat. I would highly recommend this organization for their attention to detail making your trip stress free and full of memorable experiences.

Hotel Reviews

Dann Carlton Quito

Quito

This hotel is beautiful with delicious food. Perfectly located in Quito for all of your adventures .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Iguana Crossing Boutique Hotel

Galápagos

There is nothing like having a beautiful view from your room and well as hearing the waves crash while you sleep . The room layout is perfect for relaxing in the room as well.

Authenticity & Character

From ground floor pool to rooftop views and jacuzzi, it is amazing!

Location

Amazing location right on the ocean

Staff

Staff is always available and ready to help you.

Cleanliness & Comfort

Ikala Galapagos Hotel

Puerto Ayora

We so enjoyed the pool area with the bar!

Authenticity & Character

Inside courtyard and pool area made this hotel fun and relaxing.

Location

This hotel is conveniently located next to a major walking street and close to the port for the water taxi.

Staff

Staff is present 24 hours and always ready to help you.

Cleanliness & Comfort

Activity Reviews

Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World

Quito

This is the first museum I have taking my well traveled family that they all universally said they enjoyed!

Quality of Experience

Santa Cruz Highlands, Lava Tunels and Charles Darwin Research Station (if times allows)

Isla Santa Cruz

Bush walking in a giant tortoise habitat is the most unique and unbelievable experience. You feel like you have gone back in time.

Quality of Experience

Food

The lunch we had was delicious!

Guides, Drivers and Staff

Transport

Kayaking at Tortuga Bay

Isla Santa Cruz

There is probably no where else in the world where you can kayak right next to black tip sharks and sea turtles in the same bay. There is also a beautiful nature hike to the water.

Quality of Experience

Guides, Drivers and Staff

Transport

Tintoreras

Isla Isabela

This is a fun excursion of snorkeling and seeing amazing sea creatures as well as a short hike to see iguana mating area and black tip shark habitat.

Quality of Experience

Guides, Drivers and Staff

Transport

Tunnels & Cabo Rosa

Isla Isabela

This is a must do excursion. The lava tunnels and the snorkeling are amazing. The amount of wildlife and sea life you can see on one trip is hard to beat.

Quality of Experience

Guides, Drivers and Staff

Our guide made sure we saw as much as possible especially snorkeling!

Transport

Discovering Bartolome a full day yacht experience

Isla Santa Cruz

The view from this island is unique and a must see!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to the Galapagos Airport, flight back to Quito

Galapagos Islands

It is so nice to be escorted to and from the airport as well as guidance in the airport.

Quality of Experience

Guides, Drivers and Staff

Transport