Galapagos Islands Travel Agents

Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices. read more

Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices.

Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing... read more

Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing the most and then Alvaro making suggestions and worked on a few revisions to make sure it was perfect.
I was not prepared for the level of support! We had tour guides at every junction guiding us to our next hotel, our flight, greeting us, and helping us check in. Our guides and drivers were all knowledgeable, friendly, and must be the best in the business! I would highly recommend any traveler, even a very experienced traveler, to use Alvaro and the Kimkim team to plan a memorable trip to any locale.
Our favorite places and memorable guides:
Napo Cultural Center, Yasuni National Park--Canopy tour, guide Sergio
Quito City tour--guide Christian, Cooking class at Alta Mira hostel with Chef Karen
El Provenir Hacienda--Cotopaxi hiking with guide Christian
Galapagos--Los Tuneles tour and snorkeling

Hotel Reviews

Hacienda El Porvenir

Machachi

Authenticity & Character

love the cozy fireplaces and the natural setting near the mountain

Location

Staff

Cleanliness & Comfort

hot water bottles at night, exceptionally clean

Napo Cultural Center

Quito

Wonderful activities to do and explore with your guide just outside your door...viewing wildlife, canopy tour, night hike. The food was wonderful and the staff working here show tremendous pride in what they do and care immensely in a guest's experience, while also fostering a caring atmosphere and family for staff.

Authenticity & Character

Location

Staff

incredibly attentive to all details and showing so much pride in their work and staff

Cleanliness & Comfort

Had all the comforts of home, just in the Amazon river basin!!

Activity Review

Wildlife Encounter at Los Tuneles (Cabo Rosa)

Galapagos Islands

Our guide was fantastic--Peter. He was very invested in making sure we saw wildlife and we were safe in the water. Super engaging and made the trip enjoyable and time go so fast!

Quality of Experience

Food

Transport

We could not have been happier with the service we received from the kimkim team! Lucia and Angel responded immediately to our questions before and during our travel. Every possible effort was made on their part to ensure we had a safe and exciting vacation with exceptional guides at every turn.

Our time in Peru was a once-in-a-lifetime experience! We had an amazing tour of Lima (thank you Juana!), an educational Sacred Valley tour (thank you Henry!). Lucia and Angel reserved Andre as... read more

We could not have been happier with the service we received from the kimkim team! Lucia and Angel responded immediately to our questions before and during our travel. Every possible effort was made on their part to ensure we had a safe and exciting vacation with exceptional guides at every turn.

Our time in Peru was a once-in-a-lifetime experience! We had an amazing tour of Lima (thank you Juana!), an educational Sacred Valley tour (thank you Henry!). Lucia and Angel reserved Andre as our Machu Picchu guide and he was perfect for us. Andre taught us about Incan culture and history as well as the integration of Incan beliefs into everyday Peruvian life. This was a highlight of our stay in Peru.

Juan Carlos led an exceptional excursion in Cusco and we can personally recommend his services. There were extenuating circumstances during our Cusco stay but Juan Carlos and the kimkim team made sure that we remained comfortable and cared for without interruption.

Off to Ecuador where we were treated like royalty by Angel and Sebastian in Quito. The next morning, we flew to the Galapagos and the attention from the kimkim staff did not disappoint. Rita was attentive to our every need (drivers, boat transfers, flights, ferries) --- she could not have done more for us! Julio (our guide for nature hikes) was knowledgeable, humorous and energetic.

Definitely take the snorkeling trip to the uninhabited island and try to secure Ricardo as your guide. He and the boat captain went above and beyond to create a memorable experience for everyone. The food and staff on board the Nautilus were friendly and accommodating in every detail.

Our final stop was at the Middle of the World where Marco provided an interesting and amusing tour. We truly enjoyed our time with him. Before we boarded our flight home, Angel took the time to meet us personally at the airport and share much-deserved hugs and farewells.

Because of an unexpected event in Peru, we were unable to meet our daughter on the Galapagos Islands as stated on our original itinerary. Lucia and Angel not only ensured that she was able to participate in the activities as planned, they also rescheduled events for us back in Peru until we could join her. We were never concerned for her safety and she even got one-on-one tours from the guides on the Galapagos Islands.

A final observation: You will not be disappointed with the service provided by this kimkim team. Lucia and Angel managed everything: meals, tickets, transfers, taxis, luggage transport, tours, entrance fees... the list is lengthy! You will be well taken care of and can be secure knowing that your agents are on top of every activity, hotel, and transportation need.

No one could have asked more from Lucia and Angel. We recommend them --- and the tour they created for us --- without reservation!

Happy travels to Peru and Ecuador, everyone!
Barb and Dan

Hotel Reviews

Union Hotel Cusco

Cusco

Great food, excellent and attentive staff. Fun location near the mercado and a short walk from the plaza.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arawi Miraflores Prime

Lima

Location in a funky part of Lima: short walk to Larcomar and Miraflores park.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Excellent breakfast buffet!

Tierra Viva Valle Sagrado

Urubamba

Gorgeous setting, fabulous food, great staff. The room itself was basic, but we were outside most of the time. Beautiful setting near mountains and the river. The town of Ullantaytambo is not remarkable, but it's lively and interesting!

Authenticity & Character

Location

Staff

Maritza was a lot of fun. We enjoyed everyone, but she was very kind and friendly!

Cleanliness & Comfort

Kitu Hotel

Quito

Authenticity & Character

Definitely a boutique hotel. We were on the 4th floor (walk up) and our drive and guide carried our heavy bags all the way up for us!!

Location

Beautiful night time view from the balcony

Staff

Cleanliness & Comfort

Hotel Villa Laguna

Puerto Ayora

Great pool!

Authenticity & Character

Location

Very close to the piers and the nightlife and the music and the plaza and the restaurants!

Staff

Cleanliness & Comfort

Isamar Hotel

Puerto Villamil, Isla Isabela

Sea breezes lulled us to sleep!

Authenticity & Character

Location

Right on the beach. Nice.

Staff

Stored our luggage, put out a great breakfast buffet, provided extra towels: they couldn't have been nicer or more attentive!

Cleanliness & Comfort

Activity Reviews

Afternoon Highlights of Lima- City Tour

Lima

We had a unique experience due to political upheaval --- our guide kept us safe and informed!

Quality of Experience

Guides, Drivers and Staff

Juana was excellent

Cusco - The Sacred Valley

Peru

We enjoyed an amusing and educational tour of the area and the peoples of Cusco!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Maras & Moray Tour

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Machu Picchu - Huayna Picchu - Cusco

Peru

We were blown away by Andre and our experience at the citadel. Mystical, practical, humorous, intelligent... an indescribable experience.

Quality of Experience

Everything was ready for us: train tickets, bus tickets, knowledgeable tour guide. It was perfect.

Food

We ate at Toto's. Good lunch buffet. Avoid the drink "Machu Picchu" unless you like toothpaste or mouthwash!

Guides, Drivers and Staff

Andre was amazing!

Transport

Colonial Quito City Tour & Mitad del Mundo - Middle of the World

Quito

Marco was hilarious and was a good sport while we practiced our Spanish and asked him to take photos.

Quality of Experience

Great tour on site; the woman was humorous and intelligent

Food

Guides, Drivers and Staff

Thank you Marco!

Transport

Exploring an Uninhabited Island

Puerto Ayora

We were unprepared for the amazing the boat ride! Schooner to the island, hike to a spectacular view, snorkeling with penguins and sharks and sea lions. And they never stopped feeding us on the boat!! Breakfast, snack, lunch, snack, snack. Lovely voyage!

Quality of Experience

I love boat rides. That was enough for me. The hike and snorkeling were extras. :)

Food

Guides, Drivers and Staff

Ricardo crushed it! Concerned about the environment, intelligent, worked well with the entire group.

Transport

Woohoo! Sailboat!

Dinner by the Sea on the Enchanted Islands

Galapagos Islands

Delightful night time boat shuttle to an adorable restaurant.

Quality of Experience

The food was exceptional, great cocktails, loved being near the water

Food

We upgraded to lobster. Worth it!

Transport

Short ferry ride and you're there

Breeding Center & Wetlands of Isabela Island

Galapagos Islands

One of the highlights of the islands! If you want to see tortoises, take this tour!

Quality of Experience

This was a must-see for us. LOTS of tortoises to see.

Guides, Drivers and Staff

Julio showed us flamingos, Darwin finches, different flora and fauna of the Galapagos. We arrived when the tortoises were being fed and that was a bonus for sure!

Transport

Well, we walked.

Alavaro did a great job with organizing our much awaited trip to the Galapagos. He took the time to understand our wish list before recommending options and patiently worked through multiple iterations that better fit our family’s interests.
We stayed on Santa Cruz, Isabela, San Cristobal and visited Espanola; we were amazed by the biodiversity on all these islands and the difference between each of them.

Viviana on Santa Cruz Island was very knowledgeable. She picked us up from Baltra... read more

Alavaro did a great job with organizing our much awaited trip to the Galapagos. He took the time to understand our wish list before recommending options and patiently worked through multiple iterations that better fit our family’s interests.
We stayed on Santa Cruz, Isabela, San Cristobal and visited Espanola; we were amazed by the biodiversity on all these islands and the difference between each of them.

Viviana on Santa Cruz Island was very knowledgeable. She picked us up from Baltra airport and took us to a lava tunnel, private reserve, and Charles Darwin Foundation.

Hotel Reviews

Hotel Fiesta

Puerto Ayora

La Casita de la Playa

Puerto Villamil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Opuntia Galapagos Hotel

Puerto Baquerizo Moreno

Staff were helpful. Breakfast was great. Hotel room was not maintained (bugs, ants, mosquitoes, lizard in the room, bathroom ceiling is open to the room, bathroom door was stuck and housekeeping/maintenance didn’t address the issue, air conditioner stinks when turned on, extremely expensive laundry (charged $4/kg while the laundromat actually charged $1.5/kg).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Galapagos: Santa Cruz Highlands & Charles Darwin Research Station

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Breeding Center & Wetlands of Isabela Island

Galapagos Islands

Welcome to San Cristobal Island! Visit to the Interpretation Center, Tijeretas Hill or La Lobería

Galapagos Islands

There was confusion with the guide about the itinerary and we ended up visiting the Interpretation Center on the final day of our stay on San Cristobal.

Wildlife Encounter in San Cristobal: Española Island

San Cristóbal Island

360° Tour of San Cristobal: Exotic Places, Beaches & Marine Life

San Cristóbal Island

Free morning on San Cristobal until Departure

San Cristóbal Island

We ended up visiting the Interpretation Center on the final morning since there was confusion with our itinerary on the arrival day.

All of our local guides and experts were extremely knowledgeable, helpful, and quick to respond with help and recommendations. In our relatively short trip, we felt like all of our major interests were planned out and we didn't feel like we missed out on anything at all.

Plenty of snorkeling, hiking, and sight-seeing, with just enough downtime to check out the towns and local digs. We don't normally travel with so much hand holding, but for the Galapagos where so much is protected and must... read more

All of our local guides and experts were extremely knowledgeable, helpful, and quick to respond with help and recommendations. In our relatively short trip, we felt like all of our major interests were planned out and we didn't feel like we missed out on anything at all.

Plenty of snorkeling, hiking, and sight-seeing, with just enough downtime to check out the towns and local digs. We don't normally travel with so much hand holding, but for the Galapagos where so much is protected and must be visited with a National Guide anyway, this process and itinerary were perfect!

The lodgings selected for us were also right up our alley--quaint and boutique with a local touch, while still providing respite and privacy.

We had one morning with miscommunicated tour times, but it was not a big deal and it just meant we had more time for breakfast!

Hotel Reviews

Hotel Galapagos Suites

Puerto Ayora

Photos don't do this place justice, honestly! The rooms are spacious and comfortable, with lovely balconies equipped with hammocks. Run by a mother/daughter dream team, we felt so welcomed and comfortable every night we stayed!

Authenticity & Character

Location

A close walk to local restaurants and shops while still off the main road enough to be quiet.

Staff

Cleanliness & Comfort

La Casita de la Playa

Puerto Villamil

Incredible location and very helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hiking Sierra Negra Volcano

Galapagos Islands

We were nervous in the morning that the overcast and misty weather would keep us from seeing the caldera, but it was actually a blessing in disguise to keep us covered and cool from the sun on the first half of the trip. By the time we were out and back from Chico, we had a wonderfully clear view and made it home without too much sunburn. Easy hike, but long with the amount of stopping and sight seeing along the way.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz

Galapagos Islands

Our guide, Astrid, was incredible. So knowledgeable and insightful--she made all the difference to our experience of what was already fantastic sight seeing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

Best snorkeling of the trip in my opinion. Wide, open cove with very clear waters that don't get too sandy or crowded. You're able to see a lot of sea life without too much hard work or feeling rushed by the group.

Quality of Experience

Guides, Drivers and Staff

Transport

Our tour didn't actually include kayaking, which is fine in retrospect as it was the last day of our trip and I probably would have been more tired!

Visit to the Charles Darwin Research Station

Puerto Ayora

I would have liked a bit more time here, but our guide, Astrid, was extremely knowledgeable and it was so great to see the babies.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to an uninhabited island

Galapagos Islands

A full day on the boat! A fairly large group, but accommodations were adequate (and lunch was so good!) and we got a bit of everything--light hiking on North Seymour with plenty of wildlife sightings, snorkeling in clear coastal waters, and beach time to relax and swim.

Quality of Experience

Would have been nice to see the boat's sails in its full glory, but not a big deal! A pretty big group, which means more chances that people are late/slow/affecting the overall experience. Really not a deal breaker at all, but we ended up preferring some of the smaller group activities. I just wish we saw more flamingos!

Food

Guides, Drivers and Staff

Transport

Snorkel at Los Túneles

Galapagos Islands

Great guide who shared photos and videos after (love that!), but really a crowded location that made it hard to see all of the wildlife. Felt a little rushed. Everyone in the group seemed to have very different levels of swim skill, so it was really hard to stay focused on a given area for sea life spotting.

Quality of Experience

Food

Guides, Drivers and Staff

Transport