Galapagos Islands Travel Agents

Ms. Jacquie Granda, you are God sent. We thank you so much for arranging our amazing trip to Ecuador/ Galápagos. We had an absolutely incredible time and everything went so smoothly. The airport transfers were seamless. The hotels you recommended were extraordinary. The activities and restaurants you suggested were perfect! The guides (especially David, Ruben and James) provided great service, knowledge and guidance. The whole itinerary you created for us was spot on! For all your hard work and precise attention to details, THANK YOU, you rock! 🤘🏼 YOU will definitely hear from us on our future south america travels/trips. #highlyrecommended ⭐️⭐️⭐️⭐️⭐️

Kim Kim and its local partner Authentic Ecuador planned and implemented a seamless extremely well run 17- day mostly private tour of Quito, the Galapagos, Lima and Machu Picchu. The hotels they selected were top of the line and first-rate with excellent rooms and wonderful breakfasts. Most importantly, all of the guides ( and support personnel, such as drivers) were wonderful. The trip organiser Paul did an exceptional job keeping abreast of every detail. He made a special visit to our hotel in Quito to personally meet and greet us. Special mention should also go to our guide in Quito (Jose)m Jacome who was very helpful in showing us this beautiful City, to Julio Quispe in Cusco (and Machu Picchu) who was an exceptional guide in every respect and went way beyond the call of duty in assisting us with a health issue, to Bosco Villene who made sure our time in Lima and our flight to Cusco went very well, and to all of the guides and local contacts in the Falapsgos including but not limited to Astrid Freire who were both extremely knowledgeable and competent at their jobs and dedicated to their beautiful well-preserved islands.

We would like to share the positive experience we had with Kimkim Tours. We typically like to make our own travel plans and steer away from group tours and/or cruises that have preset “boiler plate” itineraries. Yet, with the choice to go to the Galapagos Islands during our semi-retirement years, as well as the realization that there might be a language barrier, we decided to research tour options. Kimkim seemed like a good choice for us.

We were impressed with the time that Alvaro, and especially Steven, took to understand our individual needs. The interaction started with us filling out a detailed questionnaire detailing our interests, how we preferred to travel, what we wanted to see, our preferences on lodging (from simple hostels to premium hotels) as well as our ages, physical abilities and budget considerations. Kimkim put together a suggested itinerary, We were able give them input on the plan and they made adjustments given our feedback. After a few iterations, we finally agreed our itinerary! Kimkim then went to work on booking our hotels, transportation (including transfers) and daily tours.

We cannot say enough about the exceptional service both during the planning process as well as “on the ground” during our travels. Kimkim provided exceptional service, well-planned itineraries, and smooth travel experiences. We received personalized attention, experienced a helpful and responsive staff, and a seamless booking process. Communications both before and during the trip were efficient and reliable. The local guides and contacts were extremely knowledgeable and helpful and provided valuable insights and direction.

It is also notable to mention that late in the planning and payment process, we experienced a personal health issue that might have affected the trip and excursions we had planned. Steven and Alvaro were understanding and allowed us some extra time to tighten our plans and pay our deposits while always communicating and check-in in on us. In addition, we needed to make a few changes to our plans during the trip and Steven/Alvara/Rita worked together to accommodate our unique circumstance. We appreciated this personal attention and professionalism!

Alvaro & Jose planned & executed an extraordinary trip. All the plane and boat transportation, 5 hotels! and the incredible adventures. Our restrictions, no problem, our last minute changes, no problem. Responsive from first contact, to every little nitpicking question we came up with.
Guide Romero, amazing, great information & so considerate - Highlands giant tortoises, Charles Darwin Research & bonus Lava Tunnel! Guide Bebe, wonderful and trip to Lava Java fascinating and fun. Uninhabited Island, perfect boat ride and guide to the top of island, again so much fascinating information and the view, unbelievable. Isabel Island, coordinatot Julio, could spend a day with him, he really took care of us. Tinoreras Islet, what a hike near lava formations to a lagoon, sharks, sea turtles, magical. Volcano hike, worth every mile to see the lava cone, Guide Julio, so patient, so fascinating in his own right. Back in town saw flamingos! Lobos Island, hike over lava rocks to see incredible wildlife, blue-footed boobie with her egg! Back to Quito, a city worth exploring.

Seriously, the trip of a lifetime, made possible by Alvaro, Jose and the wonderful people of Equador ♥️

Hotel Reviews

Gran Hotel Tintorera

Puerto Villamil

Very pleasant room, excellent breakfast, great staff.

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Ilatoa Lodge

Quito

Didn't get to spend enough time there, but great venue, wonderful owner.

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Lava House Galapagos

Puerto Ayora

Nice comfortable room, good breakfast, great staff.

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Casa de Nelly

Puerto Baquerizo Moreno

Lovely room, good breakfast, great staff.

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Swissotel Quito

Quito

Top-notch hotel, comfortable room, great food, really wonderful and helpful staff.

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Activity Review

Welcome to Ecuador: Let Your Adventure Begin!

Galapagos Islands

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