Galapagos Islands Travel Agents

* It was a 'last minute' solo trip of high expectations - they have been meet in 99% .
1% missing for skipping few breakfasts ahead of several-hours long activities - overlooking timings of my breakfast VS my departure - accommodation places could have prepared take away breakfast.

* Quality level of the activities will depend on a random assignment of the available guide. I have had a luck to meet wonderful knowledgable Señor Wilson Rojas at San Cristóbal Island, who provided me with... read more

* It was a 'last minute' solo trip of high expectations - they have been meet in 99% .
1% missing for skipping few breakfasts ahead of several-hours long activities - overlooking timings of my breakfast VS my departure - accommodation places could have prepared take away breakfast.

* Quality level of the activities will depend on a random assignment of the available guide. I have had a luck to meet wonderful knowledgable Señor Wilson Rojas at San Cristóbal Island, who provided me with the knowledge for the whole trip in one go.

* Planning the trip conversation is very American-tourist oriented; you are flooded with overly merry and abundant in adjectives vocabulary, as if you haven't chosen the place yet and you need to be convinced (feels like advertising to sell) - unnecessary; you need to fish out from all the redundant content what actually is the essence that the place has to offer - bullet points KIKKIM Guys, no need to sell me, what I have chosen to buy already, lol.

* Reliable, fluid logistics, well-in-place communication and organisation (even though remote), all details, including most of petty expenses have been secured. Overall great experience with KIMKIM; and guides preparing my plan - Lucia and Dani - gracias!

Hotel Review

Hotel Deja vu

Pto. Ayora

Overall Rating

Hotel Review

Overpriced for the value ($140 per night is outrageous); * Choice of young travellers (16+); very noisy, as adolescences are fun (not rest) oriented * Room comfort is low (old furnitures, bed sheets, no aesthetics) * Insufficient internet - almost not working when hotel has 50% of residents in place * Far from the main street

Location

Nothing... building is built already :) ...bit far from the main street, unpleasant too come back to at night

Cleanliness & Comfort

Not much comfort, noisy, practically no internet

Staff

Standard, polite, informative staff

Authenticity & Character

Furniture, bed sheets, overall aesthetics and integrity of the place - all seemed of random choice

Activity Review

Snorkeling at Kicker Rock

San Cristobal Island

Overall Rating

Activity Review

Very interesting deep water spot, lots of wildlife to observe, long satisfying activity, rest on serene scenic island in vicinity. Enjoyable boat facilities.

Food

Excellent diversity available for customers on any type of diet.

Transport

Great full-day-trip-equipped boat, unfortunately gasoline polluted water in a bathroom, they had it covered with extra water supply.

Guides, drivers and staff

Standard

Quality of Experience

Uninhabited island visited after the snorkelling, where you can observe marine iguanas.

Linda, Sebastian, and Alejandro were all fantastic! Linda planned the perfect week for our family to enjoy activities and take in the beautiful country. We had so much fun and loved our accommodations and tours. Would absolutely recommend! read more

Linda, Sebastian, and Alejandro were all fantastic! Linda planned the perfect week for our family to enjoy activities and take in the beautiful country. We had so much fun and loved our accommodations and tours. Would absolutely recommend!

Hotel Review

Old Town Quito Suites

Quito

Overall Rating

Hotel Review

Super comfortable, great rooms, and really nice kitchen set up.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Cooking Class

Quito

Overall Rating

Activity Review

This was so fun and engaging for our kids! It ended up being quite tasty, too. A real highlight!

Transport

Guides, drivers and staff

Quality of Experience

I had an INCREDIBLE trip to the Galapagos, with major MAJOR thanks to Daniel (and his colleague Alvaro). They took the time to understand me and what I wanted to do (they knew I liked to swim, wanted to see animals, and would be a solo traveler so would need support with logistics, etc) - and then organized an itinerary that solved for all of this. Daniel was always available to help me answer questions and ensure I was set for the next day, and really made me feel welcome. He even left a... read more

I had an INCREDIBLE trip to the Galapagos, with major MAJOR thanks to Daniel (and his colleague Alvaro). They took the time to understand me and what I wanted to do (they knew I liked to swim, wanted to see animals, and would be a solo traveler so would need support with logistics, etc) - and then organized an itinerary that solved for all of this. Daniel was always available to help me answer questions and ensure I was set for the next day, and really made me feel welcome. He even left a welcome package for me at the hotel the first night I arrived, with some gifts and a welcome message (and an incredible hand drawing he did himself). My final day I had a 6 hour layover in the airport, so Daniel and Alvaro actually came and picked me up and took me out to dinner as well. I even had an incident where clothes in my suitcase got wet in the rain one day in the Galapagos during transport, and a local person came and picked up my clothes, dried them, and brought them back the next morning. Overall the entire experience was so wonderful, hassle-free, and really nice - I always felt safe, taken care of, and relaxed when it came to thinking about the trip. I had a great time in both Puerto Ayora and Puerto Villamil (Isabel island was really amazing), and also on all the side trips where I benefitted from Daniel's recommendations (e.g., Bartolome Island). The best part is that Daniel made all of this happen on incredibly short notice - I asked to book the trip just one week before I traveled. I'm super SUPER grateful to Daniel, Alvaro, KimKim, and all of the local partner agencies, and I can't wait to meet Daniel and everyone again sometime in Ecuador. Thank you thank you :)

Hotel Review

La Casa de Marita

Puerto Villamil

Overall Rating

Hotel Review

Really loved this hotel. The staff were INCREDIBLY nice, the food at the restaurant was amazing, and the location right on the beach was perfect to take a swim any time of day. Perhaps the only downside was that the roof had a leak so on a rainy night I had to put a towel on the floor where the roof was leaking, but I think this will be fixed. Overall, really happy to have stayed here.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Day Trip to an Uninhabited Island

Puerto Ayora

Overall Rating

Activity Review

Day trip to Bartolome island was amazing, highly recommend!

Food

Transport

Guides, drivers and staff

Quality of Experience

We had the best trip to the Galapagos Islands with Jackeline's help! She helped us decide between a few types of trips and was always available to answer questions. We picked an 8-day cruise through the Galapagos and it was definitely a once in a lifetime experience. Jackeline called ahead to let the crew know it was a special trip for us. Our cabin on the boat was upgraded and the chef baked us a surprise cake (no easy task on a small yacht!). We realized we needed a covid test to re-enter... read more

We had the best trip to the Galapagos Islands with Jackeline's help! She helped us decide between a few types of trips and was always available to answer questions. We picked an 8-day cruise through the Galapagos and it was definitely a once in a lifetime experience. Jackeline called ahead to let the crew know it was a special trip for us. Our cabin on the boat was upgraded and the chef baked us a surprise cake (no easy task on a small yacht!). We realized we needed a covid test to re-enter the states and Jackeline had someone meet us at the airport to administer. It was so easy and seamless - we had results within one hour. I highly recommend Jackeline, KimKim and the Galapagos Islands for future travel!!

Planning my trip to Ecuador and the Galápagos Islands was a daunting task. Luckily I found kimkim and especially Mathias to guide me on a fantastic journey. Mathias worked closely with me to customize the perfect itinerary for all the things I wanted to do and see. Not only this, but Mathias gave me great advice ranging from packing lists to to restaurants to how to split up my time across locations. He also scheduled things like airport/hotel pickups, taxi boat fees and Covid testing which... read more

Planning my trip to Ecuador and the Galápagos Islands was a daunting task. Luckily I found kimkim and especially Mathias to guide me on a fantastic journey. Mathias worked closely with me to customize the perfect itinerary for all the things I wanted to do and see. Not only this, but Mathias gave me great advice ranging from packing lists to to restaurants to how to split up my time across locations. He also scheduled things like airport/hotel pickups, taxi boat fees and Covid testing which made my life so much simpler. It’s also great that kimkim has a chat tool that let us communicate throughout the whole process.

What put Mathias and this service beyond 5 stars is that after booking, the support didn’t stop. We had frequent communications each day of the trip, ensuring I had a good time on the excursion and was ready for the next day. And each event was top quality, often with private guides!

I was beyond impressed with Mathias and the kimkim service. I 100% recommend the use of the service for a complicated trip like Ecuador and the Galapagos.

Hotel Review

Tambopaxi Cotopaxi Lodge

Parque Nacional Cotopaxi

Overall Rating

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

Overall Rating

Activity Review

So great to get some exercise in the kayak and explore where a boat cannot go. Swam with marine iguanas and sea lions, and saw penguins too!

Transport

Guides, drivers and staff

Quality of Experience