Galapagos Islands Travel Agents

We would like to share the positive experience we had with Kimkim Tours. We typically like to make our own travel plans and steer away from group tours and/or cruises that have preset “boiler plate” itineraries. Yet, with the choice to go to the Galapagos Islands during our semi-retirement years, as well as the realization that there might be a language barrier, we decided to research tour options. Kimkim seemed like a good choice for us.

We were impressed with the time that Alvaro, and especially Steven, took to understand our individual needs. The interaction started with us filling out a detailed questionnaire detailing our interests, how we preferred to travel, what we wanted to see, our preferences on lodging (from simple hostels to premium hotels) as well as our ages, physical abilities and budget considerations. Kimkim put together a suggested itinerary, We were able give them input on the plan and they made adjustments given our feedback. After a few iterations, we finally agreed our itinerary! Kimkim then went to work on booking our hotels, transportation (including transfers) and daily tours.

We cannot say enough about the exceptional service both during the planning process as well as “on the ground” during our travels. Kimkim provided exceptional service, well-planned itineraries, and smooth travel experiences. We received personalized attention, experienced a helpful and responsive staff, and a seamless booking process. Communications both before and during the trip were efficient and reliable. The local guides and contacts were extremely knowledgeable and helpful and provided valuable insights and direction.

It is also notable to mention that late in the planning and payment process, we experienced a personal health issue that might have affected the trip and excursions we had planned. Steven and Alvaro were understanding and allowed us some extra time to tighten our plans and pay our deposits while always communicating and check-in in on us. In addition, we needed to make a few changes to our plans during the trip and Steven/Alvara/Rita worked together to accommodate our unique circumstance. We appreciated this personal attention and professionalism!

Alvaro & Jose planned & executed an extraordinary trip. All the plane and boat transportation, 5 hotels! and the incredible adventures. Our restrictions, no problem, our last minute changes, no problem. Responsive from first contact, to every little nitpicking question we came up with.
Guide Romero, amazing, great information & so considerate - Highlands giant tortoises, Charles Darwin Research & bonus Lava Tunnel! Guide Bebe, wonderful and trip to Lava Java fascinating and fun. Uninhabited Island, perfect boat ride and guide to the top of island, again so much fascinating information and the view, unbelievable. Isabel Island, coordinatot Julio, could spend a day with him, he really took care of us. Tinoreras Islet, what a hike near lava formations to a lagoon, sharks, sea turtles, magical. Volcano hike, worth every mile to see the lava cone, Guide Julio, so patient, so fascinating in his own right. Back in town saw flamingos! Lobos Island, hike over lava rocks to see incredible wildlife, blue-footed boobie with her egg! Back to Quito, a city worth exploring.

Seriously, the trip of a lifetime, made possible by Alvaro, Jose and the wonderful people of Equador ♥️

Hotel Reviews

Gran Hotel Tintorera

Puerto Villamil

Very pleasant room, excellent breakfast, great staff.

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Ilatoa Lodge

Quito

Didn't get to spend enough time there, but great venue, wonderful owner.

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Lava House Galapagos

Puerto Ayora

Nice comfortable room, good breakfast, great staff.

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Casa de Nelly

Puerto Baquerizo Moreno

Lovely room, good breakfast, great staff.

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Swissotel Quito

Quito

Top-notch hotel, comfortable room, great food, really wonderful and helpful staff.

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Activity Review

Welcome to Ecuador: Let Your Adventure Begin!

Galapagos Islands

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Kimkim and Link Experiences planed a trip to the Galapagos for is in May 2025. Everything about their service was top notch. They planned our air from Quito to Santa Cruz, all our transfers, ferries, hotels and excursions. When our US flight was delayed by a day due to weather they immediately changed our Quito flight, all transfers, hotels and excursions. They made everything so painless for us. They had a representative waiting for us any time we traveled or did an excursion. They even helped us through the complexity of checking in at the Quito airport. We stayed on Santa Cruz for two nights and Isabella for three nights. On Santa Cruz we had a private guide (Reuben) who was so knowledgeable and friendly. He took us to a local ranch to see the giant tortoises and have a nice lunch then to the lava tunnels. It was fantastic. The next day we snorkeled and swam at Tortuga Bay. There were iguanas everywhere. It was beautiful. Then again a nice lunch at a local restaurant then the Charles Darwin research station and more snorkeling nearby. We stayed at the Blu Galapagos hotel which was very nice. Then in Isabella we stayed at the Iguana Crossing hotel which was also very nice. We did a shared group Tintoreras tour with some nice snorkeling. Then the next day a shared group Los Tuneles tour which was unbelievable. We saw two blue footed boobies doing their mating dance not more than 3 feet from us. We snorkeled with penguins and lots of sea turtles, also saw some sharks and sea horses. Then on our last day we had another amazing guide (Julio). We did a very informative nature walk to the giant tortoise breeding center. We also saw flamingos in their natural environment. Our only regret is that we didn't stay longer. Travel from San Diego was two days on either end of the trip and with the weather delays in Dallas our travel days were almost as many as our vacation days. In all our future trips we will always look for kimkim, they just made everything so hassle free. And they planned all our excursions, I just vaguely gave advice that we wanted to see wildlife and do some snorkeling and they made sure we hit all the best spots. They even checked us in to our hotels to make sure all was in order. And on days we were traveling or doing an excursion early they made sure we had a box breakfast at the front desk. We LOVE kimkim and Link Experiences.

We recently had the incredible opportunity to tour the Galápagos Islands, and our experience with KimKim exceeded all expectations. From the moment we booked, their team was professional, knowledgeable, and attentive to every detail. The itinerary was thoughtfully planned, balancing guided exploration with time to relax and soak in the unique beauty of the islands. Our guides were passionate and well-informed, making each stop engaging and educational. The accommodations and meals were excellent, and logistics ran smoothly throughout. We couldn’t have asked for a better way to experience such a remarkable destination. Highly recommended!

Karla was very responsive to our questions and needs. The excursions and especially snorkeling was amazing. All guides were wonderful and Isabella and specifically Julio were wonderful. Very educational and provided the info we needed to be on time for every thing and on what to wear. I loved Los tunélles snorkeling the best as we liked seeing the penguins.

Hotel Review

La Casita de la Playa

Puerto Villamil

Loved having a view of the beach where we could watch the sea lions investigating the beach

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Activity Review

Wildlife Encounter at Los Tuneles (Cabo Rosa)

Galapagos Islands

My favorite with such a variety of wildlife…including penguins!

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