Galapagos Islands Travel Agents

Kimkim has selected the best Galapagos Islands travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Galapagos Islands who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
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Liz Karen L. Jihuallanca

(143 reviews)
Galapagos Islands Travel Agent based in Cusco
Liz Karen specializes in: "I specialize in creating authentic experiences all across Peru, with easy connections to Bolivia, the Galapagos, Ecuador, Brazil, and Chile—focusing on the must-see highlights in each place. Whether you're into culture, tradition, adventure, or something off the beaten path, I’m here to help you make unforgettable memories!
Recent traveler reviews for Liz Karen:
"Our local specialist, Liz Karen, was fantastic and went above and beyond to make the trip special." - by Krishna, May 27, 2026 · see review
"We were working with Liz Karen for quite a while." - by Gerry, Dec 3, 2025 · see review
"Liz Karen, from the start, was wonderful at helping us plan our trip." - by Douglas, Oct 25, 2025 · see review

Alvaro Pereira

(98 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Alvaro specializes in: Highlands, Coast, Cloud Forest, & Amazon of Ecuador, Colombia and Peru - Galapagos: Island Hopping and Cruises - Self Driving Trips - Inclusive Travel - Family Adventures
Recent traveler reviews for Alvaro:
"Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador." - by Susannah, Jul 20, 2026 · see review
"Our trip planner was Alvaro, and honestly, working with him was probably one of the best parts of the whole planning process." - by Beatrice, May 16, 2026 · see review
"Alvaro was great to work with." - by Amelia, May 2, 2026 · see review

Mathias Onisseit

(62 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Mathias specializes in: Hiking, off the beaten track, cloud forest, rain forest
Recent traveler reviews for Mathias:
"Mathias and the whole boat crew were exceptional!" - by Margie, Dec 7, 2025 · see review
"The service that we received from Mathias, our local specialist was nothing short of spectacular." - by Abby, Mar 6, 2025 · see review
"A fantastic tour put together by Mathias!" - by Nihar, Dec 29, 2024 · see review

Linda Schulz

(30 reviews)
Galapagos Islands Travel Agent based in Quito
Linda specializes in: Off-the-beaten-track; rainforest; Galápagos; active tours
Recent traveler reviews for Linda:
"Linda was very helpful and listened to what we thought we wanted to do and then discussed it with us." - by Patrick, Jul 23, 2025 · see review
"This was a great trip Linda did a great job planning everything!" - by Rita, Nov 19, 2024 · see review
"Linda was beyond fabulous- knowledgeable, friendly, accommodating." - by Marcia, Apr 22, 2024 · see review

Paola Vera Feijoo

(29 reviews)
Galapagos Islands Travel Agent based in Quito
Paola specializes in: Tailor made trips, Galapagos Islands (island hopping and cruises), Amazon, Andes, Coast
Recent traveler reviews for Paola:
"Paola went above and beyond, joining us for a dinner after hours and sharing wonderful information." - by Lizette, Aug 28, 2026 · see review
"Paola arranged ideal accommodations and activities aT every destination." - by Jennifer, Jul 3, 2026 · see review
"Every part of the trip was amazing and well organized, from our trip planner Paola, to our local guide Danny." - by Chris, Jun 20, 2026 · see review

Paul Cisneros

(28 reviews)
Galapagos Islands Travel Agent based in Quito
Paul specializes in: Galapagos, Amazon Rainforest, Ecuadorian Andes, wildlife
Recent traveler reviews for Paul:
"I was connected to Paul." - by Kerri, Jun 27, 2026 · see review
"⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim Travel — A Truly First-Class Experience As seasoned and discerning travelers, our expectations are high, and Paul at KimKim Travel exceeded them in every way." - by Timothy, Jun 22, 2026 · see review
"Paul provided all the guidance we needed, listened to our requests, and tailored the itinerary to our preferences." - by C, Jun 2, 2026 · see review

Jacquie Granda

(22 reviews)
Galapagos Islands Travel Agent based in Quito - Ecuador
Jacquie specializes in: Birdwatching, Wellness Experiences, Food Tours, Family trips, Romantic trips, Hikking, Taylor made tours, Mountain Climbing, Historical and Cultural Tours, Regenerative Tours
Recent traveler reviews for Jacquie:
"Jacquie organised a wonderful trip and made sure everything went perfectly smoothly." - by Jade, Jul 23, 2026 · see review
"Jacquie did a great job at planning out our trip." - by Narasimhachar, Apr 1, 2026 · see review
"We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience!" - by FAYE, Jan 13, 2026 · see review

Maria Jose Jaramillo

(19 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Maria Jose specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Peru, Hiking, Colombia, Cultural Excurtion, Adventure Excurtion, Senior Travelers
Recent traveler reviews for Maria Jose:
"I soon got in touch with Maria Jose, and after explaining what we were interested in doing, she put together an amazing 10-day itinerary at a remarkably affordable price." - by Eric, Jul 14, 2026 · see review
"Maria Jose was available when we needed her." - by Tim, Jan 21, 2026 · see review
"I had a wonderful trip to the Galapagos Islands, thanks to our travel agent Maria Jose and all the KimKim team." - by Laura, Nov 18, 2025 · see review

Ariel Chasi

(14 reviews)
Galapagos Islands Travel Agent based in Quito
Ariel specializes in: The Galapagos Islands (cruises and island hopping), The Amazon, The Andes
Recent traveler reviews for Ariel:
"Muchisimas gracias to Paola & Ariel for orchestrating such an awesome trip to mainland Ecuador & Islas Galápagos!" - by Kylie, May 20, 2026 · see review
"Ariel helped us plan our trip and he was very responsive to our questions and requests!" - by Susan, May 12, 2026 · see review
"Ariel did a great job of finding local accomodations and arranging transportation." - by barb, May 3, 2026 · see review

Isabel Pérez

(13 reviews)
Galapagos Islands Travel Agent based in Quito
Isabel specializes in: Trips to the highlands of Ecuador, wildlife, Amazon Rainforest, Galapagos Islands
Recent traveler reviews for Isabel:
"I want to thank our local specialist, Isabel, for the perfect organization of this vacation." - by Tanya, Nov 3, 2024 · see review
"It was an amazing and wonderful experience made easy and worry-free by Isabel Pérez's diligent planning and responsiveness to our requests and force major causes requiring changes in the itinerary." - by Ora, May 1, 2024 · see review
"Isabel was manning the control decks and absolutely nailed it." - by Stuart, Nov 18, 2023 · see review

Karla Guerrero

(12 reviews)
Galapagos Islands Travel Agent based in Ecuador
Karla specializes in: Custom Itinerary Planning , Galapagos Islands Expeditions , Amazon Rainforest Adventures , Andean Mountain Expeditions , Luxury Travel and Boutique Experiences , Cultural and Heritage Tours
Recent traveler reviews for Karla:
"Our trip to Ecuador and the Galapagos Islands was amazing and all thinks to Karla!" - by Evan, Apr 26, 2026 · see review
"Karla was absolutely phenomenal." - by Elise, Feb 4, 2026 · see review
"Karla, We all loved this trip across Ecuador!" - by Susan, Nov 14, 2025 · see review
Karla's Favorite Itineraries:
Galapagos Islands Travel Agent based in Quito
María Belén specializes in: Creating exciting itineraries, assessing travelers with their needs, and meeting travelers' expectations with interesting trip ideas.
I believe that travel should bring spiritual and cultural knowledge to travelers. When we travel, we learn a lot and grow through our lived experiences. In the same way, the impact we should leave on each of the places we visit should also be positive, it is a give-and-take that makes the trip... read more
María Belén's Favorite Itineraries:

Tamer Obeid

(2 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Tamer specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Arab Travelers to Latin America, University & School Groups
A traveler myself since 1997, blessed to have had unforgettable experiences in different parts of this world that haven’t ceased to amaze me! Originally from the Middle East, I have lived in the UAE, Qatar, Malaysia, and Turkey. Landed in Ecuador almost 9 years ago, and it didn’t take long to... read more

Valentina López

(2 reviews)
Galapagos Islands Travel Agent based in Quito, Ecuador
Valentina specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Peru, Hiking, Colombia, Cultural Excurtion, Adventure Excurtion, Senior Travelers, Peru
I have 10 years of experience helping travelers from around the world discover the magic of Ecuador and the Galapagos Islands. These destinations are very close to my heart, and I love designing custom trips that feel personal, meaningful, and full of moments you will always remember. I create... read more

More in Galapagos Islands


Trip Reviews for Galapagos Islands

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 267 ratings

Alejandro stands out for his ability to manag...
Galapagos Islands | Aug 11 - Aug 21, 2026

L
Lizette S.
Portland, OR | Reviewed on Aug 27, 2026

Alejandro stands out for his ability to manage so many different groups at one time. Without him we had been hard pressed to make it to the Galapagos. His crew (especially his son Sabastion was so entertaining the trip to the airport (45 minutes) passed in no time. Everyone was so prompt.
Paola went above and beyond, joining us for a dinner after hours and sharing wonderful information.

Tours on the island took us to places I wanted to see: blue footed boobies, and wonderful snorkeling opportunities.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Sep 02, 2026
Thank you so much, Lizette! It truly means a lot to hear that you had such a wonderful experience in Ecuador and the Galapagos. I’m so happy you felt well taken care of throughout your trip, and I’ll definitely share your kind words with Alejandro and Sebastian. They’ll be so happy to hear them! 😊 It was also such a pleasure to meet you in person and share dinner. I’m so glad you had such a lovely experience in the Galapagos! Thank you again for trusting us with your journey and for taking... Read more

Thank you so much, Lizette! It truly means a lot to hear that you had such a wonderful experience in Ecuador and the Galapagos. I’m so happy you felt well taken care of throughout your trip, and I’ll definitely share your kind words with Alejandro and Sebastian. They’ll be so happy to hear them! 😊

It was also such a pleasure to meet you in person and share dinner. I’m so glad you had such a lovely experience in the Galapagos!

Thank you again for trusting us with your journey and for taking the time to share your experience. Wishing you many more adventures ahead!

Paola & the Authentic Ecuador team

Valentina’s Perfect Adventures
Galapagos Islands | Aug 3 - Aug 7, 2026

Garrett
Garrett D.
Miami, FL | Reviewed on Aug 17, 2026
I cannot say enough wonderful things about Valentina and the trip she was able to curate for my parents and I. She was very helpful with making sure that activities were not beyond their physical limitations in their older age, took great care to arrange fantastic accommodations for us, guides were some of the friendliest people we’ve ever met anywhere on earth, and were always ready for us whenever we were to be on our way. If we had any questions, she was quick to answer ie helping when... Read more

I cannot say enough wonderful things about Valentina and the trip she was able to curate for my parents and I. She was very helpful with making sure that activities were not beyond their physical limitations in their older age, took great care to arrange fantastic accommodations for us, guides were some of the friendliest people we’ve ever met anywhere on earth, and were always ready for us whenever we were to be on our way. If we had any questions, she was quick to answer ie helping when we lost a passport and when our guide had a flat tire. The hike to the sulfur mine was a great trek, we absolutely loved the kayaking experience, and I cannot say enough how much I personally loved all of the snorkeling. I intend to book with her again when we come back for a much longer adventure next time!

Hotel Reviews
Hotel Arena Blanca
Puerto Baquerizo Moreno

Spacious rooms with great AC, comfy beds, wonderful staff, and a great procedure with room keys when you step out. The hot/cold water in the shower is VERY temperamental and the breakfast was a touch limited in selections, but it was certainly tasty and filling nonetheless. I would stay again here next trip!

Authenticity & Character
Very charming and homey.
Location
On main roads so it’s quick to the airport or downtown, but it is a 15 min walk to the waterfront.
Staff
Cleanliness & Comfort
La Casita de la Playa
Puerto Villamil

Incredible location, very comfy beds and strong AC, staff was wonderful and the breakfast was a great spread! I would make sure to stay here again in Isabella.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valentina López
Valentina
Valentina López
Local specialist in Quito, Ecuador | Replied on Aug 17, 2026
Thank you so much, Garrett, for your incredibly kind words! It was a real pleasure create this special adventure for you and your parents. I am very happy to hear that we were able to find the right balance of activities and accommodations to make the journey comfortable and enjoyable for everyone. It makes me so happy to know how much you enjoyed the sulfur mine hike, kayaking, and especially the snorkeling! And while I definitely could have done without the lost passport and the flat tire,... Read more

Thank you so much, Garrett, for your incredibly kind words! It was a real pleasure create this special adventure for you and your parents. I am very happy to hear that we were able to find the right balance of activities and accommodations to make the journey comfortable and enjoyable for everyone.

It makes me so happy to know how much you enjoyed the sulfur mine hike, kayaking, and especially the snorkeling! And while I definitely could have done without the lost passport and the flat tire, I am glad I was there to help whenever something unexpected came up.

Your kind words about our guides mean a lot as well. I will be sure to share your feedback with them. It was a pleasure working with you and your family, and I would be absolutely delighted to help plan your next, much longer adventure when you are ready!

Wishing you and your parents many more wonderful travels together.

Outstanding Vacation in Paradise
Galapagos Islands | Jul 17 - Jul 27, 2026

Clara
Clara S.
Newark, NJ | Reviewed on Aug 12, 2026
We had an amazing time in Quito and the Galapagos this summer. All the arrangements for pick up, drop off tours were planned and executed by the guides and drivers to perfection. We feasted on local seafood fusion delights, went swimming with sea lions and sea turtles and met kind Ecuadorian people at every turn. Our guides, especially Viviana in Santa Cruz and Ian in San Cristobal were wonderful and gracious. They had all the local knowledge and presented it with... Read more

We had an amazing time in Quito and the Galapagos this summer. All the arrangements for pick up, drop off tours were planned and executed by the guides and drivers to perfection. We feasted on local seafood fusion delights, went swimming with sea lions and sea turtles and met kind Ecuadorian people at every turn.

Our guides, especially Viviana in Santa Cruz and Ian in San Cristobal were wonderful and gracious. They had all the local knowledge and presented it with enthusiasm!!

Special thanks to Nichole for welcoming, planning and rearranging accommodations when needed.

Hotel Reviews
Mercure Alameda Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We were initially placed in a very small room which was not to our satisfaction, but the hostess very graciously moved us to a room with an ocean view which made all the difference.
Activity Review
Galapagos Cooking Class by the Sea
Galapagos Cooking Class by the Sea
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Aug 12, 2026
Dear Clara, Thank you so much for taking the time to share such a beautiful review!
It makes me very happy to know that you had such an amazing experience in Quito and the Galápagos, and that everything went smoothly throughout your journey.
I feel so happy to have organized such a wonderful trip for you and Guy. And Nicole is also very happy to have been part of the organization and operation of your journey and to have helped you along the way. It was a pleasure taking care of all the... Read more

Dear Clara,

Thank you so much for taking the time to share such a beautiful review!
It makes me very happy to know that you had such an amazing experience in Quito and the Galápagos, and that everything went smoothly throughout your journey.

I feel so happy to have organized such a wonderful trip for you and Guy. And Nicole is also very happy to have been part of the organization and operation of your journey and to have helped you along the way.

It was a pleasure taking care of all the details for you, and I’m especially glad we were able to make the room change in San Cristóbal and that you enjoyed that enchanting island so much!

Thank you again for trusting us with such a special journey. We hope to welcome you back to Ecuador and the Galápagos someday! 🐢

Warm hugs,
Majo & Nicole

Galapagos - A Trip to Remember
Galapagos Islands | Jul 1 - Jul 10, 2026

Meenakshi
Meenakshi B.
South Old Bridge, NJ | Reviewed on Jul 16, 2026
All our guides were very good and we had a great experience. My daughter joined the trip later after we had already made most of the reservations but Alvaro made all the last minute adjustments to the bookings and trips. We visited three islands (Santa Cruz, San Cristobal and Floreana) and had a great time in all of them. Since our Spanish was not good, we really appreciated that there were always a KimKim representative who made sure that we were on the correct trip/bus etc. We had a good... Read more

All our guides were very good and we had a great experience. My daughter joined the trip later after we had already made most of the reservations but Alvaro made all the last minute adjustments to the bookings and trips. We visited three islands (Santa Cruz, San Cristobal and Floreana) and had a great time in all of them. Since our Spanish was not good, we really appreciated that there were always a KimKim representative who made sure that we were on the correct trip/bus etc. We had a good time.

Hotel Reviews
Angermeyer Waterfront Inn
Santa Cruz

This hotel was on the waterfront and by location it had amazing views. The rooms were small but comfortable. Our rooms had a balcony which was also a pleasant place to sit and take in the wonderful scenery. The staff was very friendly and helpful. They were very helpful in giving us a good idea on what to expect from the trips that we had booked. Their restaurant and breakfast was also excellent.

Authenticity & Character
This was an older historical hotel and they have maintained the history very well. However, the rooms were still modern. Our rooms however did not have any TV.
Location
On the waterfront with great views
Staff
Always friendly and ready to help in any they could. Helped us with our heavy suitcases. We left our larger suitcases in storages when we went to San Cristobal. In addition to storing our suitcases, they also had our rooms ready with the suitcases in the rooms when we checked in. That was very thoughtful.
Cleanliness & Comfort
All the rooms were clean.
SeaSide Hotel
Galapagos

The Rooms were large and spacious. There were TV in the room . The breakfast was good but basic.

Authenticity & Character
This was a modern style hotel - good for the stay.
Location
There was a good view from the rooms but it was not on the waterfront.
Staff
Very friendly and helpful.
Cleanliness & Comfort
Activity Reviews
Welcome to Santa Cruz Island: Visit Highlands & Charles Darwin Research Station In Style
Welcome to Santa Cruz Island: Visit Highlands & Charles Darwin Research Station In Style
Puerto Ayora
Morning Hike to Tortuga Bay & Free Afternoon
Morning Hike to Tortuga Bay & Free Afternoon
Puerto Ayora

We set off early. The day was hot and not knowing the details of what to expect. There was a pretty breach at the end of the hike. Thinking this was a hike, we had hiking clothes and shoes. The beach at the end would have necessitated us to bring a whole change of clothes which seemed too much to carry. On hindsight - this was not a true hike but a short walk. People were dressed for swimming - slippers/sandals was all we needed.

Quality of Experience
It was hot and we did not get to swim since we didn't know exactly what to expect from the hike.
Guides, Drivers and Staff
The dude explained the history of the place in English.
Transport
No transportation involved
Speedboat to San Cristobal Island
Speedboat to San Cristobal Island
Galapagos Islands

The boat was fast and the outboard motor was very noisy. But that's to be expected. Otherwise the trip was ok.

Quality of Experience
Fast and noisy
Guides, Drivers and Staff
Helped get us on and off the boat which can be tough with the waves.
Transport
El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
Galapagos Islands

Angie was our guide took us to the highlands to see the crater of the extinct volcano. She did a very good job in explaining the history and geology of the area. This was a nice short uphill walk which was very pleasant for all of us. Then we went to lunch to a local farm house and it was delicious.

Quality of Experience
The hike was comfortable and we had a chance to understand the geology of the area.
Food
Authentic farm house food c- - home cooked meal
Guides, Drivers and Staff
Angie did a great job
Transport
The taxi ride was comfortable
Speedboat to Santa Cruz Island
Speedboat to Santa Cruz Island
Galapagos Islands

Fast and noisy

Quality of Experience
Fast and noisy
Guides, Drivers and Staff
Very helpful to get us off and on the boat
Transport
Yet Another Day on an Uninhabited Island!
Yet Another Day on an Uninhabited Island!
Galapagos Islands

Diego came and picked us up from the hotel at 6:30 for the water taxi ride to the mainland. Then we went on a bus to the other side of the island to catch Galápagos Shark - our boat for the tour. It was a 2 hour sometimes rough ride to the island. On board our guide for the day explained the day’s itinerary very clearly I appreciated. They started the trip with some snacks of bananas and crackers. On Bartolome island our guide took us on the hike to the topmost point of the volcanic island. On the way he provided us with a very good overview of the history and geology of the island. About 1 hour. We came back to the boat and then the boat took us to a sheltered cove where my daughter and others snorkeled. Since my husband and I didn’t snorkel- we stayed on the boat and had a pleasant time observing the views and chatting with a couple of others who didn’t snorkel either. This was a much better experience for us. We had lunch after the snorkeling was over and it was good with fish/ veggies/ salad and a dessert. After lunch we started our way back. Just before we reached home dock - the boat provided us with Champagne and another dessert to commemorate a successful day at sea.

Quality of Experience
The trip was a combination of hiking and snorkeling and we enjoyed the hiking while my daughter enjoyed both.
Food
There was snacks when we embarked. Lunch was simple but delicious. They even served us Champagne and/or juice before we disembarked to celebrate a successful trip.
Guides, Drivers and Staff
Diego was very helpful and made sure we were on the correct trip. The guide and staff on the boat were also very helpful.
Transport
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora

Diego picked us up from the hotel and helped us with our luggage. We took a water taxi to the mainland, then a taxi the pier to the other side of the island. He helped us transfer our luggage on the boat which took us to Baltra island. There we got on a bus which took us to the airport. At the airport he helped us check in our luggage and made sure that we had everything we need for our journey. He was very helpful.

Quality of Experience
Diego knew the process so we didnt have to get in line or ask questions. This was helpful since we don't speak Spanish.
Guides, Drivers and Staff
Transport
Private Boat Trip to Discover an Uninhabited Island
Private Boat Trip to Discover an Uninhabited Island
Puerto Ayora
Quality of Experience
The lunch at a small local restuarant was tasteful. The guide did a very good job in narrating the history and geology of the island.
Food
Guides, Drivers and Staff
When we told our guide that we dont snorkel, He dropped us off at a beach closeby so we could relax and enjoy the sights. He even asked a local shopkeeper to keep an eye on us and give us water or snacks if needed.
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

Trip to Floreana This was a very good trip. Diego picked us up and took us on the water taxi to the mainland where he showed where to get on the trip. In Floreana we first went on a hike to the highlands where our guide gave us an excellent explanation of the history and geography of the island. We followed the footsteps of the pioneers of the island and then the first Germans who made their way to what they claimed at that time and is still true day “the last peaceful earth” After a yummy lunch in a local restaurant my daughter went off on a snorkeling trip. Since my husband and I don’t snorkel our guide offered us to drop us off at the beach where we could relax and watch the sea lions and marine iguanas. That was very thoughtful of him.

Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

We were added with a group of divers in this tour. My husband and I don’t do water sports which we had already mentioned. My daughter however snorkels so we said we don’t mind doing this tour where my daughter will get to snorkel. I don’t understand why we were put in a group of 9 divers. The boat was small and the guides on the boat were diving guides. One guide was available for my daughter to snorkel and he was very good and helpful with her. He also took us on a small circle around the Kicker rock to show us some of the best features from the boat but that was all he could do. Lunch on the boat was provided after the diving activities were over. Lunch was ok.

Quality of Experience
Its a good thing that we like to watch birds - because this trip was very boring for us. This was for the divers. However my daughter enjoyed since she could snorkel.
Food
Guides, Drivers and Staff
The snorkeling guide was very helpful and showed us some of the sights. It was evident that he as well as the other staff on board knew we were in the wrong place and felt bad for us. However, they were kind and helpful.
Transport
The boat was uncomfortable
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

There was a mechanical problem with the morning boat so we went on the afternoon boat. Jose was very helpful and informed us about this problem the night before. He booked us seats on the afternoon ferry and also rearranged some of the trips that were scheduled on that day. We reached San Cristobal around 5. Angie met us on the dock and accompanied us to the store where Saveri got fitted on a wet suit and snorkeling gear. She then dropped us off at the hotel. She was very efficient. She explained what we were going to be doing on San Cristóbal for the next three days. This included when we would be picked up, who would pick us up and what we would be doing on the trip. That was very helpful.

Quality of Experience
Guides, Drivers and Staff
Jose informed us about the change in scheduling the night before and rearranged our trips so in the end we experienced everything we were supposed to.
Transport
Speedboat to Santa Cruz Island & Free time
Speedboat to Santa Cruz Island & Free time
Puerto Ayora

AM interpretation center, beach and lunch at local restaurant. This was the rescheduled trip to accomodate the change in boat ride the day before. PM - speed boat back to Santa Cruz Christian picked us up and took us to the interpretation center where the history of the island as well as the contribution of Darwin was shown. He explained everything to us as we walked from one exhibit to another. This is what I would have expected from Enrique on Day 1. He also explained the natural history of the island very well. The walk to the beach was very interesting and we spent some time there but did not swim or snorkel. After lunch at the local restaurant (which was excellent) we were dropped off at the pier and took the boat back to Santa Cruz

Quality of Experience
Christian gave us a very good overview of the history and geology of the place. His knowledge of Darwin's journey in the area was also very good.
Food
The lunch at the local restuarant was very good.
Guides, Drivers and Staff
Transport
Local taxi's were used
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 21, 2026

Dear Meenakshi,

Thank you so much for your review of your adventure; I’m glad to know that other travelers can learn from your experience. It was a real pleasure planning your trip together, and I would be more than happy to reconnect for future adventures!

Best,
Alvaro

The Journey That Brought Us Together
Galapagos Islands | Jun 19 - Jul 4, 2026

Sasha
Sasha G.
Sherborn, MA, USA | Reviewed on Jul 15, 2026
We had a wonderful experience working with Responsible Travel Agency in Ecuador, and we're very happy we chose them to organize our trip. The mainland Ecuador itinerary was orchestrated beautifully. We thoroughly enjoyed exploring Quito, the Andes, and our unforgettable Amazon experience. Every destination was thoughtfully planned, and everything flowed smoothly. A very special thank you goes to our guide and coordinator, Andres. He was knowledgeable, professional, friendly, and genuinely... Read more

We had a wonderful experience working with Responsible Travel Agency in Ecuador, and we're very happy we chose them to organize our trip.

The mainland Ecuador itinerary was orchestrated beautifully. We thoroughly enjoyed exploring Quito, the Andes, and our unforgettable Amazon experience. Every destination was thoughtfully planned, and everything flowed smoothly. A very special thank you goes to our guide and coordinator, Andres. He was knowledgeable, professional, friendly, and genuinely passionate about Ecuador. His enthusiasm, organization, and attention to detail made our mainland experience exceptional, and we truly enjoyed traveling with him.

We would also like to thank Belen Ana for putting together and coordinating our entire itinerary. Planning a complex trip like this is no small task, and we truly appreciate all the work that went into making it happen.

The Galápagos portion of our journey was also very enjoyable, although we believe there is still room for improvement. We especially want to thank Alvaro, who accompanied our group throughout the Galápagos. While he was not our guide, he was always available to resolve any issues that arose, answer questions, and ensure we could continue enjoying our trip. His support was greatly appreciated. Of course, it would have been even better if some of those issues had not arisen in the first place, but we were grateful to have someone so responsive and dedicated to helping us throughout the journey.

One thing that truly impressed us was the overall logistics. Coordinating flights, buses, boats, hotels, guides, and tours across mainland Ecuador and the Galápagos is an enormous undertaking, yet everything ran remarkably on time. It was amazing to see how well the agency managed such a complicated itinerary.

That said, we do have a few constructive comments. Some of the hotels in the Galápagos were only average and did not quite match the quality of the rest of the trip. We also would not recommend traveling between the islands by speedboat. We understand that this is the standard mode of transportation and not something the agency controls, but we found the rides to be physically exhausting and quite uncomfortable.

We would also encourage future travelers to be aware that visiting the Galápagos requires a reasonable level of physical fitness and mobility. Boarding and disembarking often involve stepping or jumping between moving boats and docks, which can be challenging. Travelers with limited mobility or certain health conditions should carefully consider whether this portion of the trip is right for them.

Overall, our experience was overwhelmingly positive. Responsible Travel Agency demonstrated excellent organizational skills, reliable communication, and a genuine commitment to making our trip successful. We would gladly work with them again and are already looking forward to planning future Latin American adventures for our nonprofit organization, Jookender. We highly recommend Responsible Travel Agency to anyone looking for a professionally organized and memorable trip to Ecuador.

Hotel Reviews
Mercure Alameda Quito
Quito

An excellent hotel and a very tasty breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Isla de Baños Hosteria y Spa
Baños

Great hotel, especially if you're traveling with a group. A great way to save, booking fewer rooms, because each room has 5-8 beds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suchipakari Jungle Lodge
Puerto Misahuallí, Tena Napo

An excellent choice! great accomodations, clean, and friendly. Excellent Tour guides and boats. Highly recommended

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arena Blanca
Puerto Baquerizo Moreno

An awful choice. Far from most hotel and tourist areas. Water is always cold, and sometimes, no water at all. Toilets don't work properly. The personnel are extremely unfriendly. The featured buffet actually counts the pieces and does not allow refills.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Ninfas
Puerto Ayora

A great Hotel, right in the middle of tourist attractions! Great rooms, tasty breakfasts, friendly personnel. Highly Recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casa de Marita
Puerto Villamil

A great hotel with its own private beach. An excellent location to relax and do nothing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
City Tour Quito - Mitad del Mundo - Teleferico
City Tour Quito - Mitad del Mundo - Teleferico
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Baños & Pailón del Diablo Waterfall
Visit Baños & Pailón del Diablo Waterfall
Baños
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to the Amazon - Amazon Encounters: Kichwa Community and nigh walking - Suchipakari Lodge
Welcome to the Amazon - Amazon Encounters: Kichwa Community and nigh walking - Suchipakari Lodge
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parrot Clay Lick and more Amazon exploration - Suchipakari Lodge
Parrot Clay Lick and more Amazon exploration - Suchipakari Lodge
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Expedition to El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
Private Expedition to El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Chocolate Experience & Farewell from the Amazon - Suchipakari Lodge
Morning Chocolate Experience & Farewell from the Amazon - Suchipakari Lodge
Puerto Misahualli
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Galapagos Cooking Class by the Sea
Galapagos Cooking Class by the Sea
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speed back to Santa Cruz
Speed back to Santa Cruz
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring The Charles Darwin Research Station
Exploring The Charles Darwin Research Station
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cultural Treasures of the Andes: Cayambe, Otavalo & Cuicocha
Cultural Treasures of the Andes: Cayambe, Otavalo & Cuicocha
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Nature's Spectacle: Cotopaxi Volcano and Lake Limpiopungo Adventure
Nature's Spectacle: Cotopaxi Volcano and Lake Limpiopungo Adventure
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Return to Quito before Galapagos adventure!
Return to Quito before Galapagos adventure!
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jul 16, 2026
Dear Sasha,
Thank you so much for this thoughtful and detailed review, and for taking the time to share your experience with us. It means a great deal to hear that your mainland Ecuador itinerary flowed so smoothly, and we're delighted that Andres's knowledge, passion, and attention to detail made your Andes and Amazon journey so memorable. We'll be sure to pass along your kind words to him.
Thank you too for recognizing the work that goes into coordinating a complex, multi-region itinerary....
Read more

Dear Sasha,
Thank you so much for this thoughtful and detailed review, and for taking the time to share your experience with us. It means a great deal to hear that your mainland Ecuador itinerary flowed so smoothly, and we're delighted that Andres's knowledge, passion, and attention to detail made your Andes and Amazon journey so memorable. We'll be sure to pass along your kind words to him.
Thank you too for recognizing the work that goes into coordinating a complex, multi-region itinerary. Bringing together flights, buses, boats, hotels, and guides across the mainland and Galápagos is a significant undertaking, and it's rewarding to know that care came through in the final experience.
We're also grateful for your recognition of Alvaro. Having someone present throughout the Galápagos portion to solve problems in real time and keep the group's trip on track is exactly the kind of support we aim to provide, and we're glad his responsiveness made a difference for you.
Your feedback on the Galápagos hotels and inter-island speedboat transfers is genuinely valuable to us. Hotel selection in the islands is an area we're continually working to elevate, and we take note of every trip where the accommodations don't fully match the caliber of the rest of the experience. Regarding the speedboats, as you noted, this remains the standard mode of transport between islands, but we always appreciate feedback that helps us better prepare travelers for what to expect.
We also think your note on physical fitness and mobility requirements for the Galápagos is an important one, and we'll make sure this is communicated clearly to future travelers so they can make an informed decision about that portion of their trip.
Thank you again for choosing us, and for your generous words about our team. We would be honored to help plan Jookender's future Latin American adventures, and we look forward to working with you again soon.
Warm regards,