Kimkim Trip Reviews for Galapagos Islands
Galapagos š.. you beauty!!
Galapagos Islands
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Apr 29 - May 6, 2023
When we set out to plan a week holiday to the Galapagos, we were overwhelmed with the many awesome destinations, activities and adventures to chose from as well as the logistics to get from one place to the next within the limited time that we had.
We reached out to Kimkim team for help and were really fortunate to have Lucia as our trip advisor.
Thanks to her wealth of knowledge and experience, we were able to plan the perfect trip that included our top destinations and every... read more
Beyond expectations
Galapagos Islands
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May 26 - Jun 4, 2023
Beyond expectations. Kim kim continues to impress with services, professionalism, and utilizing great tour partners. Whether car sevice, private city tours or week adventures. Bonita yatcht in galapogos was amazing, led by guide David read more
Hello Mindy,
I hope you are doing great!
Thank you so much for trusting us, we are always happy to receive this kind of review, also we try to improve our services day by day, to make our passengers happy.
Best regards,
LucĆa
Trip to Equador and Galapagos May-June 2023
Galapagos Islands
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May 23 - Jun 2, 2023
My wife Mala and I had a great trip to Equador and Galapagos. Many thanks to Mathias and his entire team.
Mathias made all the arrangements and even though we had to make multiple changes, it was never a problem.
We had to change dates of travel, no problems
We had to change our cruise ship, no problems
We wanted to do full day birding, no problems
He suggested that we stay at Tombopaxi, in Cotopaxi National park. No problems
Danny Arias was our guide for most of the days. He was very... read more
Samyadev,
Thank you so much for your evaluation of your trip and your kind words. It was a pleasure planning this trip with you, and I was happy to see that we made the right decisions and made your trip the best possible within the little time you had available!
Of course, our team and I would be glad to welcome you and Mala again on your next trip to Ecuador, to see more of the country's beauty, including its incredible avifauna!
All the best,
Mathias
Most Amazing Travel Consultant Ever
Galapagos Islands
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May 4 - May 21, 2023
Tamer is the most amazing travel consultant I have ever worked with for a trip - I've been to over 60 countries and I have to say, hands down, Tamer ensured ever aspect of the trip was covered. He asked questions before we had an opportunity to think about the topic. Thank you so much for making our retirement trip a dream come true! read more
My dear Patte :)
I can't be thankful enough! Your kind words and testimony mean the world to us here in Kimkim and to me personally. I can't wait to be part of your future trip. Having the honor of meeting you, John, and the group, in person was the highlight for me. So happy you enjoyed your special retirement trip :)
Yours,
Tamer
Tamer did an excellent job planning and arran...
Galapagos Islands
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May 4 - May 21, 2023
Tamer did an excellent job planning and arranging our trip. Our guide, Pablo was knowledgeable and personable. The crew onboard our boat were hardworking and attentive. We enjoyed all of the activities provided and we were amazed at all the wildlife we got to see.
However. If you have a chance to read our comment card that we left on our boat, you will see that we were very dissatisfied and disappointed with our boat because of all the roaches and the sewer smell in our cabin. read more
Laura & Rob,
Thank you so much for your valuable feedback! I am so glad to know you have enjoyed the magical nature of the Galapagos Islands and that you appreciate the guide and the staff onboard the yacht. I am also happy to know you enjoyed the Cloud Forest charm and Kapari Lodge :) On the other hand, and as I clarified during our last meeting in JW Marriott, we are working with this yacht operator on them taking all the corrective measures to prevent the mentioned unpleasant experiences... read more
We had an absolutely amazing time in Quito, M...
Galapagos Islands
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Apr 12 - Apr 21, 2023
We had an absolutely amazing time in Quito, Mindo, and the Galapagos!
I was trying to create the best 30th birthday trip to my adventurous, nature-loving fiance and this trip truly delivered. I only wish we both had more time off from work to explore more of the Galapagos Islands. Our local specialist, Linda, was amazing to work with and very responsive to our questions. She even added the nice personal touch of meeting us in Quito. We got to meet so many interesting people on our trip as... read more
Will, it was such a pleasure to help you plan this birthday trip for your fiance! I am very happy for you that you were able to see that much amazing wildlife, especially so many toucans and hammerhead sharks, and that you've enjoyed every single hotel throughout your trip.
Even if you didn't have more days off work this time, I really hope that you can return one day to explore other parts of Ecuador such as the rainforest or the Andes - I am sure that both of you would enjoy it!
I hope to see you again one day, and in the meantime: safe travels!
Linda
Stressful and disappointing - stranded without guides
Galapagos Islands
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Apr 16 - Apr 20, 2023
I had a really great experience planning and booking this trip for my family. Alvaro was great - very patient, accommodating, and willing to revise the trip a number of times based on our requirements. However, our experience on the trip was not great. According to our trip plan, a guide was supposed to meet us at the Baltra airport in the Galapagos and help us navigate from the airport, onto a bus, onto a ferry to Santa Cruz island, take us to our hotel and help us get to our afternoon... read more
Hello Lindsey!
Thank you for taking the time to share your feedback regarding your recent trip to the Galapagos. We are grateful for your commitment to sharing your experience, both positive and negative, and appreciate your time in doing so.
We are pleased to hear that overall you had a fantastic time and received good service during the planning and booking process for your family's trip. However, I am sorry to learn that your experience during the trip did not meet your expectations. We... read more
Galapagos - Enchanted Islands Done Right!!
Galapagos Islands
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Feb 26 - Mar 10, 2023
We are so happy we used Kim Kim in partnership with Responsible Travel to plan our schoolās excursion to Ecuador. It was a pleasure working with Tammer, who oversaw our entire trip and whose attention to detail goes unmatched by any other travel company. He made sure we always had exceptional lodging, punctual private transportation, delicious meals, and the friendliest tour guides to work with our students. By the end of the trip, it was like Tammer was a true part of our Forman... read more
Thank you so much, John! Your review is priceless and I cannot be grateful enough for the opportunity of working with you and Brooke, and making sure this trip was perfect and left everlasting memories for each one in the group! Such a privilege! Sebastian and Wilson will be extremely happy when I convey to them your valuable feedback, they did a great job indeed. As for me, the honor of having my name printed on the back of the trip T-shirts saying 'It's Tamer Time' meant the world to me... read more
Fantastic Peru
Galapagos Islands
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Apr 4 - Apr 16, 2023
Out trip to Peru was fantastic. Mathias was extremely helpful with all aspects of planning. When we were in country we got a respiratory virus and Mathias went out of his way to help us and get us home safely. We did get to enjoy a week of travel in Peru. The country is amazing. Our guide, Aldo Sanchez was marvelous. He was extremely knowledgable about the Incas and all aspects of life in Peru. He took excellent care of us and also was a tremendous support when we became ill. I would %100... read more
Mathias for Ecuador and Peru was the best!
Galapagos Islands
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Apr 4 - Apr 16, 2023
Mathias was a joy to work with. Was flexible and helpful when we needed to make trip adjustments and was always there for us. Tour guides were great along the way. Always on time and knowledge. Made every minute of the trip memorable. Aldo Sanchez was an amazing guide from Cusco, Peru. Stayed with us for four days through the entire Sacred Valley leg of our trip. He made sure we had plenty of activities planned and had clean, safe water and food. Our Mtn Bike tour guide was also great.... read more
Amazing family vacation to the GalƔpagos Islands
Galapagos Islands
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Apr 2 - Apr 7, 2023
Amazing family vacation to the Galapagos islands. From the moment I contacted KimKim and began conversing with Tammer I felt confident in my decision not to do my own bookings. During our adventure I felt we had a safety net and weāre in good hands. Tammer constantly provided us with accurate and timely details what to expect and when. The itineraries he created for us, was absolutely perfect in every way.
Without hesitation I would use this service again, and know that others would be... read more
Hi Leah,
I can't tell enough how happy we are here in KimKim to know you and the family have enjoyed your trip and that everything was to your liking. I knew that this was a special reunion trip for you, and I feel honored to have been part of its planning. It is our main goal, if not the only one, to offer our travelers unique experiences and help create everlasting memories. I thank you for your kind words and testimony, it honestly means a lot to me personally.
I hope to welcome you again... read more
Perfect trip to GalƔpagos Islands
Galapagos Islands
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Apr 2 - Apr 7, 2023
Our planner, Tamer, was incredible. He made sure we had everything we needed every single day of our trip. He assembled an amazing itinerary for us in The GalƔpagos Islands and it was exactly the right length and level for us. When unexpected things came up, Tamer was on top of it right away and helped us get from A to B with no trouble at all. I highly recommend this travel agency, ask for Tamer by name if you're going to Ecuador. read more
Hi Michael! Thanks so much for your review and your kind words :) It fills our hearts here at KimKim with absolute joy to know that you, Leah, and Lina have had a wonderful experience in the enchanted Galapagos islands! Although short, I am so happy we made the most of it and provided you with some charming spots and activities in Santa Cruz and San Cristobal! Even when we had the inconvenience of the speedboat, this was turned into a new 'small jet' experience for Lina hahaha Ecuador has so... read more
Amazing trip without having to think about a thing!
Galapagos Islands
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Mar 17 - Mar 27, 2023
Now I understand why they say Galapagos is the trip of a lifetime. It would be hard to go there under any circumstances and NOT have an amazing time, but arranging it through KimKim and specifically with our local expert Tamer made it a breeze. Tamer is a great listener and incredibly responsive and caring. He worked with me to ensure this trip for myself, my teenage daughter, and my elderly aunt with some health issues would be incredible for each of us, all the way down to the itinerary... read more
Hi Lourdes,
We can't be grateful enough for your review and kind words, it really helps our future travelers know more about the level of services we offer here at KimKim, and for that, I am very thankful.
It was a great honor being able to meet you and Gaby in person and share a cup of coffee with you- Sebastian says hi by the way :) I am extremely happy that you've enjoyed your trip with us, especially the Galapagos cruise portion which was the highlight of this tour :) I'm sorry though for... read more
My dream trip to the Galapagos Islands!
Galapagos Islands
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Mar 17 - Mar 27, 2023
This was my dream trip and it waited too long in my bucket list. I enjoyed Puerto Ayora, Santa Cruz. The hotel Sol y Mar was lovely; enjoyed visiting Darwin Station and Chato Ranch. The Millenium catamaran was a nice boat to see the islands and the cabin was very comfortable and clean. The crew was friendly and our guide Javier Picaza G. was very knowledgeable. The food was not so good; everything served except the shrimps, was overcooked.Loved the scenery and landscape of all the islands we... read more
Dear Lili,
Thank you so much for your valuable review, it serves as an excellent insight for our future travelers and we can't be grateful enough.
I am happy to know you enjoyed the majority of your trip/cruise; the wildlife encounter, the catamaran itself, its staff and your cabin, the hotels in Quito and Puerto Ayora before your cruise and your rooms there, and the related services were up to our expectations.
Nevertheless, it is a personal disappointment to me to learn that an important... read more
THANK YOU!
Galapagos Islands
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Feb 26 - Mar 10, 2023
We cannot thank you enough for the time and effort that you put into making this trip so successful and wonderful! All of our experiences, hotels, excursions and guides were truly exceptional. I loved that we were able to be in communication with one another the entire trip and knowing that we could reach out to you at any time was comforting and so important to us.
Tamer's personal connection and attention to detail went beyond our expectations. Our 14 day trip was seamless from the... read more
Dear Brooke :)
Since our first interaction and phone call, I felt how privileged I am to be paired with you and John, and to be part of the planning of this special experience for you and the beautiful students of Forman School, our Lions, and Lionesses :) I can't be grateful enough for this great opportunity of meeting you, John, and the kids in person, and for the beautiful gifts that I hold dear :) and for how wonderful you are and were throughout your trip, It fills my heart and those of... read more
An experience weāll never forget to the Galapagos!
Galapagos Islands
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Feb 9 - Feb 20, 2023
We were completely satisfied with our experience! Alvaro made everything perfect, was always accessible, helped with last minute questions and changes and even set up our last day with a very unique Ecuadorian agave tasting! As the cherry on top, Alvaro wrote us a hand written note, drew us an amazing picture of Galapagos blue footed boobies and gave us a champagne and chocolate strawberry send off completed with rose petals and towel swans on the bed. We couldnāt have asked for more from our birthday and engagement celebration. Thank you kimkim and especially to Alvaro!!
IĀ“m so happy that the experience was great!
Warm hugs from your local friend
Family Trip to the Amazon Basin and Galapagos Islands
Galapagos Islands
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Feb 5 - Feb 19, 2023
Our family of four went to Ecuador and visited the Amazon basin and the Galapagos Islands from Feb 5-20, 2023. Our local trip specialist was Tamer Obeid. Tamer was there for us the whole time. He was a text away and always responsive if we had a problem or a question. Special thanks to Tamer for providing us with dinner and a cake on my sonās 26th birthday. Tamer is an asset to KimKim, and we greatly appreciate his help and support.
In the Amazon basin, we visited the Napo Wildlife Center.... read more
Dear Keith,
There aren't enough words to thank you for your detailed review and your testimony; your feedback about my personal performance, and this of kimkim in general, means the world to us. Our invaluable reward is no doubt knowing that you and the family have enjoyed the overall experience with us.
I apologize again for the transportation problems that we had; I talked and continue to talk with the relevant hotel to guarantee the improvement of their shuttle service. It was also a pity... read more
Great trip: your reps in Guayaquil & San Cris...
Galapagos Islands
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Feb 3 - Feb 17, 2023
Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked.
One... read more
Hello Pat!
I am so happy to read your review, arranging a one of a kind journey through the Enchanted Galapagos Islands.
Rest assured that your feedback will be conyed to future travelers as well!
All the best!
Alvaro
9 glorious days in the Galapagos
Galapagos Islands
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Feb 9 - Feb 20, 2023
We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting... read more
Hello Taryn!
Thank you for such a kind review.
I'm so happy to read that every detail of your trip was great and that you enjoyed Galapagos so much!
Warm hugs from your local friend
Alvaro
Astrid was a terrific local guide and so know...
Galapagos Islands
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Jan 24 - Feb 2, 2023
Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices. read more
Mary and Stuart,
It was a pleasure planning and organizing your vacation to the Galapagos Islands, so thank you very much for your feedback! I'm glad to hear that you liked the excursions and accommodations we picked together, and of course we'll take your suggestions into account to make future trips even more enjoyable!
I wish you the best and a lot more amazing journeys in the future!
Best wishes
Mathias and the employees of Authentic Ecuador