Kimkim Trip Reviews for Galapagos Islands

Hola
Este viaje fue increible , muchas experiencia juntas y toda la familia las disfruto mucho, especialmente nuestra nieta Olivia, para ella fue especial , no esperabamos estan ta cerca de la fauna de galapagos, y Quito muy bonito y muy limpio , Los guias fueron muy atentos a nosotros y nos llevaron a nuestro paso. Gracias por compartir su bello pais con nosotros , se los agradezco , esperamos volver.

Gracias

Hotel Reviews

Ilatoa Lodge

Quito

Unas cabañas bien Lindas, y comodas , una vista preciosa

Authenticity & Character

Lo sencilla y bonita que esta presentada

Location

La belleza y originalidad

Staff

Son super amables con nosotros

Cleanliness & Comfort

No, todo con un detalle especial , y muy tranquilo

Casa Opuntia Galapagos Hotel

Puerto Baquerizo Moreno

Un lugar muy bonito y cerca de todo

Authenticity & Character

un lugar muy especial y original

Location

cerca de todo, caminando llegas a todos lados

Staff

muy amables

Cleanliness & Comfort

lo recomendaria a otras personas , exelente hotel

El Barranco

Santa Cruz

Cercano, comodo, justo al lado de la Iglesia, muelle, y de todo nos encanto

Authenticity & Character

muy comodo, y centrio

Location

en el centro de todo

Staff

muy amables

Cleanliness & Comfort

todo muy limpio y ordenado

Mercure Alameda Quito

Quito

exelente Hotel

Authenticity & Character

Location

super centrico

Staff

super

Cleanliness & Comfort

perfect

Activity Reviews

Explore Tortuga Bay & Charles Darwin Station

Puerto Ayora

Fue un lugar hermoso y lleno de vida, mucha vida marina , increible

Quality of Experience

Lo Hermoso que es esa Isla

Food

todo

Guides, Drivers and Staff

Muy atentos a nosotros

Transport

El personal muy amables y atentos

Embracing Nature's Giants: Exploring Santa Cruz Island's Highlands

Galapagos Islands

Fue algo muy especial para nosotros

Quality of Experience

nunca habiamos visto algo asi

Guides, Drivers and Staff

el trato, muy especial

Transport

muy atentos

Welcome to Santa Cruz Island: Private Transfer to Puerto Ayora

Puerto Ayora

Todo exelente

Quality of Experience

lo diferente que es el lugr

Guides, Drivers and Staff

exelente y pacientes

Transport

muy amables

Family Colonial Quito City Tour & Mitad del Mundo - Middle of the World

Quito

fue increible y facinante

Quality of Experience

Es un lugar bien organizado y hermoso

Food

De las mejores comidas de sur America

Guides, Drivers and Staff

exelentes

Transport

fue exelente

Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)

Galapagos Islands

Grandiosa , No me imaginaba que seria así.

Quality of Experience

Quito y Galapos son hermosos y la gente muy amable

Guides, Drivers and Staff

nuestro guia , Fue muy amable y gentil

Transport

muy comodo y complaciente

The only "custom" things we asked for - diving and a pick up - that we were told were possible once we were on the island we were informed we not. So that went any see service/benefit.

For the boat review:
Legend Feedback

Day 1- Guide kept talking into the wind instead of to the group. No one knew what he was saying, even after informing him they could not hear. Guide miscounted people.

Day 2- Lack of towels in the swimming area, expected to return after snorkeling wet. Again, no towel provided. Guide still had not informed guests of the safest way to get on and off the Pangas- this is standard on other boats. Was told on day 2 not to drink the tap water in the room , luckily we knew that from previous boats. A little late for some.

Day 3- waiter still can’t remember food allergies. Again, standard on day 1 to go over guest allergies and confirm. None of this happened, I have to at each meal.

Day 4- partner developed a food borne travelers stomach. Atleast the doctor had meds, even if she kept trying to prescribe advil.

Day 5- clearly can’t manage time. Guide was 20 mins late for morning excursion. Afternoon they scheduled 1 hr - which ended up being much less due to island closure time - for a beach walk and snorkel. Most guests couldn’t complete the beach walk in that time. Multiple guest commented with the boat at half capacity they can’t imagine anything happening at full capacity. Crew forgot gas in the dingy, had to refill in the open water. Crew wasn’t ready to help off board, had to wait and call them. Guide again miscounted guests and almost left someone at the turtle ranch. On the beach a new guest thought I was crew because I was the only one stopping to help her. This happened a few times when I notice wildlife our guide wasn’t pointing out to the other people in our group.

Day 6 - guide miscounted again leaving the boat and left passengers because they claimed the notification was clear. We agree it’s been inconsistent the “get ready”, “and “up next” ad “leaving”. Sometimes they’ll say “up next” and never the other ones. Multiple people have missed their disembarkments.

Day 7 - people in our group requested to change guides and were approved to do so. People cleaning the room continue to not empty full garbage. after a week waiter remembered our drink order of water, guide still doesn't know the 8 people in his group.

Day 8 - hot tub temperature control breaks. Again I stopped to assist a guest struggling on the walk. No guide or crew stayed - they just left.

Overall. The boat was out dated, and the rooms couldn’t regulate temperate. There are ant traps in the room you have to avoid. They couldn’t go 1 hour without trying to sell something, to the point I got tired of being asked and started staying in my room. The wet room for snorkeling needs a fan like any other sane boat to try equipment if it's below deck. A small port window is not "airflow" - everything was musty and we took our stuff to the front to lay it out. No one on the boat had a tour so no one knew there was a front deck to sit on.

My “non luxury” Galapagos cruises had refreshments, and either warm towels after water or cold towels to clean your hands after an excursion, in addition to a substantial snack. They all also included at some level juice, wine and beer. This one had a single flavored water station and a small bite that was usually not there only on returning to the boat. It was pathetic- you had to wait in line for a single grape and glass of water freezing after snorkeling, and hope there was some left. The food was okay, if there was any left.

In general the communication leading up to the trip was lacking, and confusing. We were told one thing and then another thing on the boat.

I would never pay or recommend this boat ever again. I’m glad it was the itinerary I wanted.

Mathias and the whole boat crew were exceptional! Snorkeling was amazing and the hikes were unique, very educational.

Great job arranging the trips to see Ecuador’s amazing natural beauty. The guides were all very knowledgeable, patient and enthusiastic about the wildlife and landscape. Special shoutout to my coordinator Valentina who was in touch with me everyday to make sure everything was going well.

This was our second trip to the Galápagos, and Ariel made it absolutely amazing. The MC Treasure was perfect, and the crew was exceptional—warm, professional, and always a step ahead. They made us feel so well cared for, and every detail on board was flawless. Hector, our guide, was fantastic and brought every island to life with his knowledge and enthusiasm.

Ariel’s planning, communication, and thoughtful touches made the whole experience smooth and unforgettable. We can’t wait to plan our next adventure with Kim Kim!

The Galapagos was truly an amazing adventure! Paul planned and implemented a wonderful trip! All the travel and tours were handled very professionally and the accommodations were excellent. Alex and Robert made sure we were all on the bus, boat, or airplane, as planned. Our excellent guides Javier and Karem led us on adventures every day. Snorkeling with sea lions, manta rays, turtles, sharks and schools of fish was incredible! We've never been surrounded by such an abundance of sea life. We also saw wildlife and different landscapes while exploring various islands. Daniela's tour with the giant land tortoises was another fascinating day! The Galapagos is truly a unique place that locals are working hard to preserve for all. We're thrilled we got a chance to visit!

Hotel Reviews

M/Y Monserrat

Quito

Our time on the M/Y Monserrat was enjoyable. The guides and staff were wonderful, and the dinner on the last night was delightful. However, the overnight journey was rough due to choppy seas, which made it uncomfortable and resulted in a sleepless night. It seems to be a known issue that it gets rough on the last night, and a little heads-up would have been appreciated.

Patio Andaluz

Quito

Patio Andaluz in Quito was a wonderful place to start our trip. It's located in the old historic part of the city, which was quite charming and added to the experience.

Acacia Galápagos Boutique Hotel

Puerto Ayora

We had a clean, modern room at the Acacia with a lovely central patio area for gathering. The staff was very friendly, honest and professional. They made sure we had a delicious breakfast with our coffee every day and provided tips on where to eat dinner. Highly recommend this hotel.

Authenticity & Character

Location

Walking distance to the Darwin Center and downtown.

Staff

Cleanliness & Comfort

Activity Review

Excursion to an uninhabited island

Galapagos Islands

The excursion to the uninhabited island was quite an experience, although it involved much more travel than anticipated. After spending several days on the M/Y Monserrat, this day was mostly in transit with a long bus and boat journey. It was a bit tiring, with limited time on the actual island, and we would've preferred to explore more locally around Puerto Ayora.

Jacquie was awesome, very attentive, even outside work hours. Our trip was amazing and all of our group vacation couples will be using Kim Kim again.

Hotel Review

M/Y Tribute Superyacht

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The yacht is brand new after a major refab!

Activity Review

Chinese Hat (Santiago Island) & Rabida Island

Cruise Ship

These islands had the best snorkeling of the trip! Sharks, sea lions, morays, octopuses, marine iguanas - it felt like we saw it all.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trip was excellent - Paul did a great job planning the entire amazing adventure. All details were taken care of - the guides were all excellent, the crew of the Monserrat was very attentive and each step from meeting our group at the airport when we arrived to when we departed was all taken care of. This was our 4th adventure planned by KimKim and it won't be our last.

Hotel Reviews

Holiday Inn Quito Airport, an IHG Hotel

Tababela

Great location close to the Airport for early morning departures

M/Y Monserrat

Quito

Authenticity & Character

Location

Sailing around was wonderful on a small ship.

Staff

Crew was friendly - the guides were able to provide so much information on what we would see, where we would travel to. They provided a wonderful video of our adventure on the Monserrat.

Cleanliness & Comfort

Rooms were rather small (but it is a small ship) recommend that suitcases be duffle bags or carry on size. Rooms were very clean

Acacia Galápagos Boutique Hotel

Puerto Ayora

Great location, super friendly staff and lovely rooms

Authenticity & Character

Lovely hotel with large rooms

Location

Staff

The staff was very attentive and helpful.

Cleanliness & Comfort

Patio Andaluz

Quito

Location

Staff

Cleanliness & Comfort

Activity Reviews

Excursion to an uninhabited island

Galapagos Islands

Highlands of Santa Cruz Island

Galapagos Islands

North Seymour Island

Cruise Ship

Santiago Island: Buccaneer's Cove

Cruise Ship

Santiago Island: Egas Port

Cruise Ship

Isabela Island: Vicente Roca Point

Cruise Ship

Fernandina Island: Espinoza Point

Cruise Ship

Isabela Island: Urbina Bay

Cruise Ship

Isabela Island: Tagus Cove

Cruise Ship

Santa Cruz Island: Bachas Beach

Cruise Ship

Quito Cooking Class

Galapagos Islands

Great experience - the chef and sous chef were wonderful and we really enjoyed "preparing our lunch"

Quality of Experience

Quito City Tour

Galapagos Islands

Guides, Drivers and Staff

The trip and all the arrangements were amazing. All the guides and drivers were where they were supposed to be and everything went off without a hitch!
The Monserrat yacht was a bit of a disappointment. The cabins were much smaller than the pictures implied, and the storage space was inadequate. The guides, Javier and Karem, were excellent; however, there should be more information provided BEFORE the trip detailing the level of activity involved. We found that some of the hikes were too strenuous for my wife. While she was okay with skipping some of them, she was disappointed that she missed out on some of the wildlife and scenery she was hoping to see.
The Quito excursions were well done and our guides, Alex and Roberto, were very capable, friendly and well informed.
The hotel accommodations, the Patio Andaluz in Quito, the Acacia Hotel in Puerto Ayora, and the Holiday Inn in Quito, were excellent! The hotel staffs were uniformly friendly and quite welcoming. We would recommend all of them!

Hotel Reviews

M/Y Monserrat

Quito

The cabins were much smaller than implied by the pictures on their website. The storage space was inadequate (we ended up storing one suitcase in the shower); and the bathroom was small and somewhat awkward to use. While the yacht was in generally good condition, there were some areas that needed attention (sticking windows, minor rust, etc.). The onboard excursion staff was very good. They were very informative and very competent. And very friendly! The crew was friendly too but suffered from some communication miscues as English was not always understood. It did create some confusion at meal times. The ship did not offer any diet soft drinks.

Authenticity & Character

See comments

Location

Staff

Excursion staff was excellent

Cleanliness & Comfort

Unfortunately, it’s probably not possible to increase the cabin sizes but better disclosure would have helped.

Holiday Inn Quito Airport, an IHG Hotel

Tababela

While this was a more conventional hotel, and did not have the charms of the other hotels, it was a very nice property. The staff was friendly and helpful. The restaurant was quite good, with a nice selection of food choices and reasonable prices. The rooms were quite comfortable with all the necessary amenities.

Authenticity & Character

Location

Close to the airport

Staff

Cleanliness & Comfort

Acacia Galápagos Boutique Hotel

Puerto Ayora

This is a wonderful place to stay in Puerto Ayora! The rooms are large, very well appointed, and the beds are very, very comfortable! Carolina and her staff were wonderful- very friendly and helpful, with excellent recommendations for dining. The included breakfast was amazing- fruit, yogurt, granola, fresh juices, eggs cooked to order, various breakfast meats, toast, potatoes- if you left hungry it was your own fault! Highly recommended!

Authenticity & Character

Location

Staff

Best staff of all!

Cleanliness & Comfort

Patio Andaluz

Quito

Fabulous location; excellent staff - warm and welcoming! The hotel building is a historic location and has been completely renovated. Lovely large rooms with comfortable beds. The only negative is the spiral staircase to the upper level bedroom- rather steep and narrow and a bit difficult to maneuver in the dark. Otherwise, a nice hotel!

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Quito City Tour

Galapagos Islands

Nice walking tour of Quito.

Quality of Experience

Guides, Drivers and Staff

Transport

Quito Cooking Class

Galapagos Islands

Loved this activity! Hands on class where we got to eat the fruits of our labor! Really enjoyed this.

Quality of Experience

Guides, Drivers and Staff

Transport

Jacquie, trip was amazing.
Jacquie stayed on top of our itinerary the entire time from booking til we got back on the plane out of Ecuador! It was such a seamless process, there was a joke that our luck would have to run out, it didn’t. We had one mishap the week before the trip, a flight issue, Jacquie took care of it without us getting involved. She guided us to the tribute yacht and they sure didn’t disappoint! Will definitely us Kim Kim again
And we love the cute Ecuadorean gift we received at our final hotel.
Thank you so much for giving us the amazing bucket list Galápagos trip we will remember for a lifetime

On the Kim Kim side Jacquie was so helpful and kind from start to finish. We really appreciated her accessibility and thoughtfulness. She even went through the trouble of dropping us a thank you gift at our hotel.

The Oniric team on Freddys legacy was fantastic. Roberto, Fernando, Jose Luis and Hansel were the most front facing guides/crew and did an amazing job making everything seamless. There were so many little details that did not go overlooked. The rest of the crew was also amazing. They were always smiling and easy to interact with. They kept the boat spotlessly clean and always had nice touches ready for us like warm towels when we arrived back from a snorkel. They were so knowledgeable and passionate about the Galapagos and really went the extra mile to share their experience and the place with us in a way that was unique. This is hands down the best service, environment and trip I have been on. I cannot recommend it enough. Really every detail was considered and thought of.

I had the most incredible journey to the Amazon rainforest and the Galapagos Islands, all thanks to Tamar! As a single mom traveling with my six children, I needed someone who was reliable and could handle all the logistics, and Tamar exceeded my expectations along with his assistant Ariel.

From the very beginning, Tamar made himself available 24/7 ensuring that every detail of our trip was meticulously planned. With six kids, each having their own opinions, I didn’t have the time to manage transfers to and from airports, activities, hotels, and the like. Tamar took care of everything, allowing us to focus on making memories together.

I also wanted an action-packed itinerary, and he delivered! We were out of our rooms nearly every morning by 5 AM and going strong until 6 PM, exploring the breathtaking beauty of the jungle and islands. Each day was filled with adventure, which kept my kids entertained and happy.

Whenever I had questions about dress attire or other travel concerns, Tamar was just a phone call or text away, always ready to assist. His responsiveness and attention to detail made all the difference.

Overall, this trip was a fantastic experience thanks to Tamar’s dedication and expertise. I highly recommend him to anyone looking to explore South America!

We had never used a travel company before, so didn’t know what to expect, but were so happy we did!

Milton served as our personal guide for almost three days in Quito, and he was a huge reason our experience was so positive. He was always punctual with a clean car, and offered great conversation, allowing us to learn about life in and history of Quito. We’d love to work with him again!

Our time on Santa Cruz was also wonderful, with knowledgeable and friendly guides at each activity. We particularly loved the excursion to North Seymour island and all of the wildlife we had a chance to see up close and personal. The catamaran for the trip was very nice and it made the trip even more special, with a chef on board who cooked a delicious lunch. Our guides for El Chato tortoise reserve and the Darwin museum were friendly and very knowledgeable, answering all of our questions. Every meal accommodated our vegan diet and the food exceeded expectations. The Acacia Hotel was also beautiful with 10/10 service. We spent no time waiting or figuring out transit or logistics, allowing us to fully relax and make the most of our time in Galapagos.

Isabela was also a wonderful time, very different from Santa Cruz as it is more remote and quiet. Our first day itinerary included a 2 pm trip to Los Tintoreras with snorkeling, kayaking and hiking. However, we weren’t picked up until 3 pm and only had a chance to kayak that day as it was getting late. We weren’t given a chance to walk on the Tintoreras or see the reef sharks, which was a bit disappointing. Luckily we rescheduled snorkeling for the next morning, but without a guide, didn't get to snorkel at Los Tintoreras.

A big highlight was the Sierra Negra volcano hike. The guide was very knowledgeable and the trip was well timed with a small group, and absolutely gorgeous.

Overall, we had a great experience and would recommend this adventurous yet relaxing trip!

Hotel Reviews

Albemarle

Puerto Villamil

Great location right on the beach and walkable to restaurants and shopping. It was a noisy being next to a soccer field and with the pool in the middle of the hotel, and felt a bit run down as it was an older space. Overall, good service with recommendations on local restaurants and activities.

Location

Staff

Cleanliness & Comfort

Noisy with soccer field next door and could hear other guests. Some stains on curtains and felt a little run down.

Acacia Galápagos Boutique Hotel

Puerto Ayora

Amazing location, attentive and accommodating service, clean and pretty. Great breakfast tailored to dietary needs.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ikala Quito Hotel

Quito

Nice and modern with great service and breakfast. Overall, would recommend!

Authenticity & Character

Location

Would have been nice to be more directly close to restaurants.

Staff

Cleanliness & Comfort

Activity Reviews

Hiking Sierra Negra Volcano

Galapagos Islands

Cuicocha Lagoon

Ecuador

Visit to the Charles Darwin Research Station

Puerto Ayora

Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz

Ecuador

Great guide, beautiful tortoise reserve with upscale lunch!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

The kayaking was great, but we were not given an opportunity to walk on the island or snorkel as Los Tintoreras.

Quality of Experience

Excursion to an uninhabited island

Galapagos Islands

Quito City Tour - Middle of the World

Quito

My trip to Equador and the Galapagos Islands was the trip of a lifetime. Majo and the KimKim team planned a fantastic itinerary! Unfortunately various travel challenges were incurred, but none of them were related to the KimKim experience. Majo was dealt with many interruptions in our trip, and she expertly navigated 12 people and our missed flights, lost luggage, etc. When I tell people about this trip, my experience was so good that the travel inconvienences didn’t overshadow how wonderful this trip was! Thank you Majo and the KimKim team

I had a wonderful trip to the Galapagos Islands, thanks to our travel agent Maria Jose and all the KimKim team. I was part of a group of 12 friends traveling together from the US. None of us had ever been to Ecuador before. Maria planned a great tour for us, including all day trips, transfers, some meals and travel within Ecuador. The trip got off to a very rough start, since our initial flights were canceled due to bad weather and all of us had to rebook. Most of the group were delayed by a couple of days, and Maria helped each of us according to individual circumstances. As it turned out, I alone landed in Galapagos on the planned arrival day, and I was by myself for 48 hours until the group was reunited. Maria arranged for guides, transfers, and a great boat tour during those first two days on my own. I felt completely supported, even without my traveling companions in a new place. Once we were all together, the remaining week of tourism went very smoothly; we loved the excursions led by friendly and knowledgeable guides. Maria remained responsive and supportive throughout the entire tour and beyond. I was impressed with her patience and her genuine desire that we should have an excellent experience.

WE had several guides throughout our trip. Vivianna was very knowledgeable and thorough. The lunch at the tortoise reserve was quite outstanding, Edwin was also very knowledgeable, considerate of the age range of our group and a watchful eye during our snorkeling adventure! David was with us for a full plus day touring the Historical District and Middle earth. Again he was very aware of or different ages and capabilities. I think he knew everything about everything Ecuadorian!!
Our trip was challenging because weather delays were responsible for 2 lost days. Maria Jose had to rearrange flights and hotel rooms. She put a best effort forward. She arranged for our lost luggage to be delivered to our hotel in Puerto Arroya! We were all pretty sure we would never see that luggage again. Thank you Majo!!

Paola did an excellent job

Hotel Reviews

Blu Galapagos Sustainable Waterfront Lodge

Puerto Ayora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Iguana Crossing Boutique Hotel

Galápagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Indigo Galápagos

San Cristóbal

Authenticity & Character

Location

Staff

Cleanliness & Comfort

JW Marriott Hotel Quito

Quito

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Excursion to an uninhabited island

Galapagos Islands

Exceptional. Our guide Jairo is a superb guy and would go with him any number of times. Very empathetic, patient, concerned and made sure we enjoyed the activities with out fear.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Highlands of Santa Cruz Island

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to the Charles Darwin Research Station

Puerto Ayora

Quality of Experience

Guides, Drivers and Staff

Transport

Flamingo Lagoon & Tortoise Breeding Center

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

I

Transport

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

Quality of Experience

Guides, Drivers and Staff

Transport

El Junco Lagoon & Puerto Chino Beach

Galapagos Islands

Quality of Experience

Guides, Drivers and Staff

Transport

Interpretation Center & Tijeretas Hill

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We saw amazing scenes and wildlife every day! The local guides were all fantastic - very knowledgeable, helped us negotiate some of the tougher terrains, and kept us informed of travel arrangements. There were a couple of glitches with taxi pickups, but we knew who to contact to fix it. The hotels (Ikala on Santa Cruz, Isamar on Isabella, and Seaside on San Cristobal) were all really nice, especially the Ikala.
The speedboat transfer from Santa Cruz to Isabella was HORRIBLE! 2 hours of constant jostling and slamming down HARD on the water every few minutes was frightful and gave me a backache. The flight arrangements all worked fine.

Hotel Reviews

Wyndham Quito Airport

Quito

Nice modern hotel, clean comfortable rooms. Frequent shuttle to airport. Very good restaurant, although the service was slow one night.

Authenticity & Character

Location

Just a few minutes from airport

Staff

Cleanliness & Comfort

SeaSide Hotel

Galapagos

The room was large and clean and comfortable. The breakfasts were large and OK

Authenticity & Character

Location

Walking distance to town

Staff

Cleanliness & Comfort

There were some small creepy crawlies in the bathroom, other wise clean

Isamar Hotel

Puerto Villamil, Isla Isabela

Beautiful view of the beach.

Authenticity & Character

Small hotel with local flare

Location

Right on beach

Staff

Cleanliness & Comfort

Mostly clean and comfortable. The windows were not sealed well so we had little iguanas in the room.

Ikala Galapagos Hotel

Puerto Ayora

The rooms were large, clean, and very comfortable. The restaurant was fabulous!

Authenticity & Character

Tropical vibe beautifully landscaped

Location

Very close to downtown and ferry connections

Staff

They packed us a breakfast to go when we had early departures

Cleanliness & Comfort

Activity Reviews

Transfer to the airport for your flight back home (Departure)

Galapagos Islands

Our guide and driver came on time and whisked us to the airport. Our guide helped us with our luggage into the airport and helped us check in.

Quality of Experience

Guides, Drivers and Staff

Transport

Free morning on San Cristobal until Departure

Isla San Cristóbal

Not much was open so early in town, but watching the sea lions was fun.

Quality of Experience

Embracing Nature: Discovering Wildlife on Española Island

Isla San Cristóbal

We saw the Nazca boobies and the waves albatross here, very special wildlife and scenery. The trails were rocky and quite challenging.

Quality of Experience

Wonderful unique sights

Food

Chicken was dry and overcooked.

Guides, Drivers and Staff

Our guide helped us with the rugged terrain, even taking my phone to take lots of pictures when I had to concentrate on navigating the trails

Transport

The boat was small and fairly spartan. One engine failed during our return, but so we had to slow down and return to dock late.

Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería

Galapagos Islands

We didn’t do Tijereas Hillsince it was late in the day, but the Interpretation Center was interesting, and La Loberia with all the sea lions was cool.

Quality of Experience

Food

Guides, Drivers and Staff

Very accommodating with bringing us a driver when the walking looked too far.

Transport

The restaurant recommended by our guide for dinner was great!

Isabela Island's Treasures: Exploring the Breeding Center & Wetlands

Galapagos Islands

The wetlands had some good bird sightings. The walk was quite long, but mostly the scenery was worth the hike.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity

Puerto Villamil

We saw the elusive Galapagos penguins!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island

Puerto Ayora

The wildlife were fabulous, saw many new species. The trail got a too rugged for my sister and I so we were able to wait at a designated area and meet the group later. Lunch on the boat was fantastic. Getting in and out of the small dinghies to get to the boat and island were challenging for us, but the crew was great to steady us.

Quality of Experience

Seeing blue footed boobies and frigate birds and sea lions.

Food

Guides, Drivers and Staff

Very helpful to us old ladies with some challenges.

Transport

Nice boat with good seats, nice bathroom

Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station

Puerto Ayora

It was great to be met at the plane and taken for our afternoon activities. The giant tortoises were really cool. Lunch was good, and fun to be outside so we could watch the birds and tortoises.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Ecuador: Let Your Adventure Begin!

Galapagos Islands

It was nice after a long day of travel to be met by a driver with my name on a card.

Quality of Experience

Guides, Drivers and Staff

Transport

we had an amazing time in the galapagos & Quito unfortunately we had some weather issues affecting our flights from home causing us to reschedule flights & lost luggage our kim kim specialist Majo was able to get our luggage to the galapagos & although we missed a day & half in San Cristobal we had a wonderful time in Santa cruz for 3 days & when we returned to the city in quito a most delicious dinner arranged & paid for by kim kim . Plus a birthday party for our friend doug who this whole trip was planned for his 60th also arranged by kim kim . Great tour guides & drivers in both places & transfers went well . Majo & her team went up & above to help us & was reachable easily . This is my third Kim Kim trip & each one has been a great experience.

Hotel Reviews

Hotel Palace Guayaquil

Guayaquil

dated but clean small restaurant only stayed 1 night on way to Galápagos

Authenticity & Character

They have a interesting history

Location

Staff

Cleanliness & Comfort

Holiday Inn Quito Airport, an IHG Hotel

Tababela

very helpful, professional, pleasant & courteous. 10min from airport, free shuttle. We had an issue with lost luggage they assisted our travel specialist kim kim to help get our luggage delivered to galápagos. Bernie bar manager was awesome!! we loved staying there breakfast was great too , very comfortable beds & rooms!!

Authenticity & Character

Location

10 min from airport free shuttle

Staff

Great staff

Cleanliness & Comfort

Activity Reviews

Guayaquil - Free afternoon

Guayaquil

we got there at night it was day of the dead so we just had dinner about 3 blocks from our hotel & left early next day

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Ecuador: Let Your Adventure Begin!

Galapagos Islands

we had travel issues related to weather kim kim was helpful in responding & rescheduling activities to fit our schedule

Quality of Experience

Reachable , concerned & adaptable

Guides, Drivers and Staff

Excellent drivers & guides

Transport

excellent

We have NEVER worked with a more amazing company!!!!! Paola was INCREDIBLE!!!! She catered to our every need. My husband and I are 70 years old. We had to be particular about our activities. Paola took everything into consideration to make the trip suit our needs. We are birders. Paola made sure we would achieve our goals. Our guides were personable and knowledgable. Alexis knew his "stuff". Nicholas was a kind charmer who kept us smiling the entire time. The "other" Nicholas did every thing he could to find birds for us. He succeeded!!!!!

I actually cried when I entered our hotel and looked from the balcony. It was that perfect! We will return, and we will use KimKim wherever we plan to travel.

Hotel Review

Hotel Indigo Galápagos

San Cristóbal

Gorgeous views and the room was spacious. The restaurant was wonderful and everyone was sooooooooo kind.

Location

The view and it was close to everything!

Staff

Cleanliness & Comfort

Activity Reviews

Kayaking Adventure - Ochoa Beach

Isla San Cristóbal

My husband and son went on this adventure. They said it was the best snorkeling they did on the entire trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Punta Pitt

Galapagos Islands

It was a lovely boat trip over! My son and husband enjoyed diving. I was welcomed to the top of the boat, to take pictures of birds! Then the walk to Punta Pitt was incredible. Red-footed Boobies with young in nests. A bird photographers dream!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day-Trip to Española Island

Galapagos Islands

This was our favourite day! The boat trip was a bit rough, but that was to be expected. Birds! Birds! Birds! And Nicholas could help us identify birds on the ocean.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

La Lobería & Barranco

Galapagos Islands

It's a tricky walk, but worth it! Alexis, our guide was informative and kind!

Quality of Experience

Guides, Drivers and Staff

Transport