Kimkim Trip Reviews for Galapagos Islands

4.8
Based on 226 ratings
Read 226 verified reviews by travelers who booked their trip to Galapagos Islands on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Jacquie was awesome, attentive, even at odd hours...
Galapagos Islands | Nov 23 - Nov 27, 2025

Morgan
Morgan
Denver, CO | Reviewed on Dec 01, 2025
Jacquie was awesome, very attentive, even outside work hours. Our trip was amazing and all of our group vacation couples will be using Kim Kim again. Read more

Jacquie was awesome, very attentive, even outside work hours. Our trip was amazing and all of our group vacation couples will be using Kim Kim again.

Hotel Review
M/Y Tribute Superyacht
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The yacht is brand new after a major refab!
Activity Review
Chinese Hat (Santiago Island) & Rabida Island
Chinese Hat (Santiago Island) & Rabida Island
Cruise Ship

These islands had the best snorkeling of the trip! Sharks, sea lions, morays, octopuses, marine iguanas - it felt like we saw it all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Dec 01, 2025
Hi Morgan, Thank you so much for your kind words! I’m really happy to hear that you and everyone had such an incredible time. It was a pleasure being part of your adventure, and I’m glad the support felt solid from start to finish (even during the “off-hours” moments!). The Tribute is truly something else, especially after the refit, and it’s fantastic to know it lived up to the hype. And wow! Chinese Hat and Rabida really spoiled you! Sharks, sea lions, octopuses, marine iguanas… that’s... Read more

Hi Morgan,

Thank you so much for your kind words!

I’m really happy to hear that you and everyone had such an incredible time. It was a pleasure being part of your adventure, and I’m glad the support felt solid from start to finish (even during the “off-hours” moments!).

The Tribute is truly something else, especially after the refit, and it’s fantastic to know it lived up to the hype. And wow! Chinese Hat and Rabida really spoiled you! Sharks, sea lions, octopuses, marine iguanas… that’s the kind of snorkeling day people dream about. I’m happy you got to experience the Galápagos at its best.

Thank you again for taking the time to share your experience. It means a lot, and I can’t wait to help you plan the next unforgettable getaway.

Warm regards,
Jacquie

Galapagos Adventure
Galapagos Islands | Nov 14 - Nov 24, 2025

K
Kathie S.
Hawthorne, CA | Reviewed on Dec 01, 2025
Trip was excellent - Paul did a great job planning the entire amazing adventure. All details were taken care of - the guides were all excellent, the crew of the Monserrat was very attentive and each step from meeting our group at the airport when we arrived to when we departed was all taken care of. This was our 4th adventure planned by KimKim and it won't be our last. Read more

Trip was excellent - Paul did a great job planning the entire amazing adventure. All details were taken care of - the guides were all excellent, the crew of the Monserrat was very attentive and each step from meeting our group at the airport when we arrived to when we departed was all taken care of. This was our 4th adventure planned by KimKim and it won't be our last.

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela

Great location close to the Airport for early morning departures

M/Y Monserrat
Quito
Authenticity & Character
Location
Sailing around was wonderful on a small ship.
Staff
Crew was friendly - the guides were able to provide so much information on what we would see, where we would travel to. They provided a wonderful video of our adventure on the Monserrat.
Cleanliness & Comfort
Rooms were rather small (but it is a small ship) recommend that suitcases be duffle bags or carry on size. Rooms were very clean
Acacia Galápagos Boutique Hotel
Puerto Ayora

Great location, super friendly staff and lovely rooms

Authenticity & Character
Lovely hotel with large rooms
Location
Staff
The staff was very attentive and helpful.
Cleanliness & Comfort
Patio Andaluz
Quito
Location
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands
North Seymour Island
North Seymour Island
Cruise Ship
Santiago Island: Buccaneer's Cove
Santiago Island: Buccaneer's Cove
Cruise Ship
Santiago Island: Egas Port
Santiago Island: Egas Port
Cruise Ship
Isabela Island: Vicente Roca Point
Isabela Island: Vicente Roca Point
Cruise Ship
Fernandina Island: Espinoza Point
Fernandina Island: Espinoza Point
Cruise Ship
Isabela Island: Urbina Bay
Isabela Island: Urbina Bay
Cruise Ship
Isabela Island: Tagus Cove
Isabela Island: Tagus Cove
Cruise Ship
Santa Cruz Island: Bachas Beach
Santa Cruz Island: Bachas Beach
Cruise Ship
Quito Cooking Class
Quito Cooking Class
Galapagos Islands

Great experience - the chef and sous chef were wonderful and we really enjoyed "preparing our lunch"

Quality of Experience
Quito City Tour
Quito City Tour
Galapagos Islands
Guides, Drivers and Staff
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Dec 01, 2025

Hi dear Kathie,

Thank you so much for your kind words, it makes me very happy to hear that you’ll continue having new adventures with Kimkim. I really appreciate your feedback on the activities, and I’m glad that you, your family, and your friends enjoyed each one during your time in our country.

Warm greetings from Quito!
Paul

The trip and all the arrangements were amazing!
Galapagos Islands | Nov 14 - Nov 24, 2025

Richard
Richard P.
Los Angeles, CA | Reviewed on Nov 30, 2025
The trip and all the arrangements were amazing. All the guides and drivers were where they were supposed to be and everything went off without a hitch!
The Monserrat yacht was a bit of a disappointment. The cabins were much smaller than the pictures implied, and the storage space was inadequate. The guides, Javier and Karem, were excellent; however, there should be more information provided BEFORE the trip detailing the level of activity involved. We found that some of the hikes were too...
Read more

The trip and all the arrangements were amazing. All the guides and drivers were where they were supposed to be and everything went off without a hitch!
The Monserrat yacht was a bit of a disappointment. The cabins were much smaller than the pictures implied, and the storage space was inadequate. The guides, Javier and Karem, were excellent; however, there should be more information provided BEFORE the trip detailing the level of activity involved. We found that some of the hikes were too strenuous for my wife. While she was okay with skipping some of them, she was disappointed that she missed out on some of the wildlife and scenery she was hoping to see.
The Quito excursions were well done and our guides, Alex and Roberto, were very capable, friendly and well informed.
The hotel accommodations, the Patio Andaluz in Quito, the Acacia Hotel in Puerto Ayora, and the Holiday Inn in Quito, were excellent! The hotel staffs were uniformly friendly and quite welcoming. We would recommend all of them!

Hotel Reviews
M/Y Monserrat
Quito

The cabins were much smaller than implied by the pictures on their website. The storage space was inadequate (we ended up storing one suitcase in the shower); and the bathroom was small and somewhat awkward to use. While the yacht was in generally good condition, there were some areas that needed attention (sticking windows, minor rust, etc.). The onboard excursion staff was very good. They were very informative and very competent. And very friendly! The crew was friendly too but suffered from some communication miscues as English was not always understood. It did create some confusion at meal times. The ship did not offer any diet soft drinks.

Authenticity & Character
See comments
Location
Staff
Excursion staff was excellent
Cleanliness & Comfort
Unfortunately, it’s probably not possible to increase the cabin sizes but better disclosure would have helped.
Holiday Inn Quito Airport, an IHG Hotel
Tababela

While this was a more conventional hotel, and did not have the charms of the other hotels, it was a very nice property. The staff was friendly and helpful. The restaurant was quite good, with a nice selection of food choices and reasonable prices. The rooms were quite comfortable with all the necessary amenities.

Authenticity & Character
Location
Close to the airport
Staff
Cleanliness & Comfort
Acacia Galápagos Boutique Hotel
Puerto Ayora

This is a wonderful place to stay in Puerto Ayora! The rooms are large, very well appointed, and the beds are very, very comfortable! Carolina and her staff were wonderful- very friendly and helpful, with excellent recommendations for dining. The included breakfast was amazing- fruit, yogurt, granola, fresh juices, eggs cooked to order, various breakfast meats, toast, potatoes- if you left hungry it was your own fault! Highly recommended!

Authenticity & Character
Location
Staff
Best staff of all!
Cleanliness & Comfort
Patio Andaluz
Quito

Fabulous location; excellent staff - warm and welcoming! The hotel building is a historic location and has been completely renovated. Lovely large rooms with comfortable beds. The only negative is the spiral staircase to the upper level bedroom- rather steep and narrow and a bit difficult to maneuver in the dark. Otherwise, a nice hotel!

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Quito City Tour
Quito City Tour
Galapagos Islands

Nice walking tour of Quito.

Quality of Experience
Guides, Drivers and Staff
Transport
Quito Cooking Class
Quito Cooking Class
Galapagos Islands

Loved this activity! Hands on class where we got to eat the fruits of our labor! Really enjoyed this.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Dec 10, 2025
Hi dear Jerry, Thank you very much for your feedback about the cruise, and I’m sorry to hear it was a bit disappointing due to the cabin size and that Kerry wasn’t able to participate in all the activities. Your comments are extremely valuable, as they help us keep improving our services and how we explain activity levels, so future travelers can have the best possible experience in our country. On the other hand, I truly appreciate your kind words, and I’m very glad to hear that overall... Read more

Hi dear Jerry,

Thank you very much for your feedback about the cruise, and I’m sorry to hear it was a bit disappointing due to the cabin size and that Kerry wasn’t able to participate in all the activities. Your comments are extremely valuable, as they help us keep improving our services and how we explain activity levels, so future travelers can have the best possible experience in our country.

On the other hand, I truly appreciate your kind words, and I’m very glad to hear that overall you enjoyed the trip, liked the hotels, and found the guides in both Quito and the Galapagos to be excellent.

I hope our paths cross again in the future! 😊

Warm greetings from Quito,
Paul

Jacquie, trip was amazing. Jacquie stayed on...
Galapagos Islands | Nov 23 - Nov 27, 2025

James
James M.
Chicago, IL | Reviewed on Nov 29, 2025
Jacquie, trip was amazing.
Jacquie stayed on top of our itinerary the entire time from booking til we got back on the plane out of Ecuador! It was such a seamless process, there was a joke that our luck would have to run out, it didn’t. We had one mishap the week before the trip, a flight issue, Jacquie took care of it without us getting involved. She guided us to the tribute yacht and they sure didn’t disappoint! Will definitely us Kim Kim again
And we love the cute Ecuadorean gift we...
Read more

Jacquie, trip was amazing.
Jacquie stayed on top of our itinerary the entire time from booking til we got back on the plane out of Ecuador! It was such a seamless process, there was a joke that our luck would have to run out, it didn’t. We had one mishap the week before the trip, a flight issue, Jacquie took care of it without us getting involved. She guided us to the tribute yacht and they sure didn’t disappoint! Will definitely us Kim Kim again
And we love the cute Ecuadorean gift we received at our final hotel.
Thank you so much for giving us the amazing bucket list Galápagos trip we will remember for a lifetime

Hotel Review
M/Y Tribute Superyacht

Amazing trip. The staff was top notch. Roberto runs an outstanding staff. Hansel and Jose Luis are outstanding local guides with wealth of knowledge and experience. They delivered on every animal from finding penguins, spotting the owls camouflaged against the landscape, snorkeling was amazing. Have zero complaints about the trip, food was amazing, the staff worked tirelessly to deliver anything we wanted. Fernando had our favorites drinks memorized by the end of the first night. Captain Milton has an amazing crew!

Authenticity & Character
16 guest and I think the crew was 13 +/- 1….they knew our likes and dislikes, they catered the trip to make it the best time we could have. They would skip out on sleep to let us enjoy the evening, and wake up well before us to have everything ready to go first thing. No clue when they sleep but amazing trip
Location
First time island hopping on a yacht and can’t believe the efficiency of seeing so much
Staff
Attention to detail. No language barriers.
Cleanliness & Comfort
Every excursion we went on, the staff would reclean our cabins, down to folding any clothes left out. Warm towels on every snorkel return, they think of everything and are always ready
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Dec 01, 2025
Hello James! What a joy to read your review! thank you for taking the time to share such generous words. I’m absolutely happy to hear that your Galapagos adventure turned out to be everything you hoped for and more. From the moment we started planning, my goal was to make this a seamless, unforgettable experience for you, so knowing that everything flowed smoothly (even with the pre-trip flight hiccup!) means the world to me. The Tribute team truly is something special, and it’s wonderful... Read more

Hello James!

What a joy to read your review! thank you for taking the time to share such generous words. I’m absolutely happy to hear that your Galapagos adventure turned out to be everything you hoped for and more. From the moment we started planning, my goal was to make this a seamless, unforgettable experience for you, so knowing that everything flowed smoothly (even with the pre-trip flight hiccup!) means the world to me.

The Tribute team truly is something special, and it’s wonderful to hear how much you connected with the crew. Roberto’s leadership, Captain Milton’s calm expertise, and the energy and passion of Hansel, José Luis, Fernando and the rest of the staff really shine through in your description. They take such pride in their work, and your words will make their day. Penguins, owls, perfect snorkels, warm towels, spotless cabins… it sounds like you got the full Tribute magic.

I’m delighted you enjoyed the little Ecuadorian gift at your final hotel. It’s a small way of saying gracias for trusting me with such an important bucket-list journey.

Thank you again for choosing us and for letting me be a part of this unforgettable chapter. It was a pleasure accompanying you from start to finish, and I’d be honored to help you plan your next adventure whenever you feel the call of a new destination.

Warmest regards,
Jacquie

Exceeded any expectations the Oniric team on Freddys Legacy are incredible.
Galapagos Islands | Nov 23 - Nov 27, 2025

E
Erika T.
Los Angeles, CA | Reviewed on Nov 29, 2025
On the Kim Kim side Jacquie was so helpful and kind from start to finish. We really appreciated her accessibility and thoughtfulness. She even went through the trouble of dropping us a thank you gift at our hotel. The Oniric team on Freddys legacy was fantastic. Roberto, Fernando, Jose Luis and Hansel were the most front facing guides/crew and did an amazing job making everything seamless. There were so many little details that did not go overlooked. The rest of the crew was also amazing.... Read more

On the Kim Kim side Jacquie was so helpful and kind from start to finish. We really appreciated her accessibility and thoughtfulness. She even went through the trouble of dropping us a thank you gift at our hotel.

The Oniric team on Freddys legacy was fantastic. Roberto, Fernando, Jose Luis and Hansel were the most front facing guides/crew and did an amazing job making everything seamless. There were so many little details that did not go overlooked. The rest of the crew was also amazing. They were always smiling and easy to interact with. They kept the boat spotlessly clean and always had nice touches ready for us like warm towels when we arrived back from a snorkel. They were so knowledgeable and passionate about the Galapagos and really went the extra mile to share their experience and the place with us in a way that was unique. This is hands down the best service, environment and trip I have been on. I cannot recommend it enough. Really every detail was considered and thought of.

Hotel Review
M/Y Tribute Superyacht

This is a pure luxury experience. The food is better than most restaurants you go to. The crew is so kind and think of every last detail to make you comfortable. You get essentially private access to some island where you forget anyone else might be around. Everyone was so knowledgeable and imparted so much information on us. It was the best experience I cannot recommend enough.

Authenticity & Character
It is incredibly comfortable. They clean your room 3x+ a day.
Location
A boat.
Staff
Roberto, Fernando, José Luis, Hansel and all the others were so friendly, helpful, knowledgeable and provided the highest quality service.
Cleanliness & Comfort
They clean your room several times a day and rooms are newly upgraded and very comfortable.
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Dec 01, 2025
Hello Erika, Thank you so much for this beautiful review. Reading your experience truly made my day. I’m delighted to know that from the first planning steps to the moment you returned home, you felt supported, heard, and well cared for. Being accessible and thoughtful is simply part of the job, but delivering that little gift in person was a joy, a small thank you for trusting me with such a special journey. I’m so happy that the Oniric team aboard Freddy’s Legacy made such a deep... Read more

Hello Erika,

Thank you so much for this beautiful review. Reading your experience truly made my day. I’m delighted to know that from the first planning steps to the moment you returned home, you felt supported, heard, and well cared for. Being accessible and thoughtful is simply part of the job, but delivering that little gift in person was a joy, a small thank you for trusting me with such a special journey.

I’m so happy that the Oniric team aboard Freddy’s Legacy made such a deep impression. Roberto, Fernando, José Luis and Hansel are an extraordinary group, and it’s wonderful to hear how their passion, knowledge, and attention to every tiny detail elevated your experience. Their warmth, professionalism, and those signature touches. The warm post-snorkel towels, spotless cabins, and constant smiles are exactly what make this trip so memorable. They’ll be over the moon to read your words.

And your description of the Tribute says it all: true comfort, incredible food, private access to nature at its purest, and a crew that anticipates your needs before you even notice them yourself. I’m so glad it felt like pure luxury from start to finish.

Thank you again for taking the time to share such thoughtful feedback. It means so much, and I’d be honored to help you plan your next adventure whenever you’re ready for another unforgettable escape.

With appreciation,
Jacquie

Incredible experience to the Amazon jungle and Galapagos Islands
Galapagos Islands | Nov 18 - Nov 25, 2025

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Court R.
Los Angeles, CA | Reviewed on Nov 28, 2025
I had the most incredible journey to the Amazon rainforest and the Galapagos Islands, all thanks to Tamar! As a single mom traveling with my six children, I needed someone who was reliable and could handle all the logistics, and Tamar exceeded my expectations along with his assistant Ariel. From the very beginning, Tamar made himself available 24/7 ensuring that every detail of our trip was meticulously planned. With six kids, each having their own opinions, I didn’t have the time to... Read more

I had the most incredible journey to the Amazon rainforest and the Galapagos Islands, all thanks to Tamar! As a single mom traveling with my six children, I needed someone who was reliable and could handle all the logistics, and Tamar exceeded my expectations along with his assistant Ariel.

From the very beginning, Tamar made himself available 24/7 ensuring that every detail of our trip was meticulously planned. With six kids, each having their own opinions, I didn’t have the time to manage transfers to and from airports, activities, hotels, and the like. Tamar took care of everything, allowing us to focus on making memories together.

I also wanted an action-packed itinerary, and he delivered! We were out of our rooms nearly every morning by 5 AM and going strong until 6 PM, exploring the breathtaking beauty of the jungle and islands. Each day was filled with adventure, which kept my kids entertained and happy.

Whenever I had questions about dress attire or other travel concerns, Tamar was just a phone call or text away, always ready to assist. His responsiveness and attention to detail made all the difference.

Overall, this trip was a fantastic experience thanks to Tamar’s dedication and expertise. I highly recommend him to anyone looking to explore South America!

Hotel Reviews
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Nov 29, 2025
Dear Court, Thank you so much for your wonderful review. It was a real pleasure to support you and your family throughout your Amazon and Galapagos adventure. Traveling with six children is impressive, and I’m glad our planning helped make everything smooth, fun, and focused on creating great memories together. I’m also happy to hear that the full days of activities kept everyone excited and that our assistance was helpful whenever you had questions or needed support. I do regret that... Read more

Dear Court,

Thank you so much for your wonderful review. It was a real pleasure to support you and your family throughout your Amazon and Galapagos adventure. Traveling with six children is impressive, and I’m glad our planning helped make everything smooth, fun, and focused on creating great memories together.

I’m also happy to hear that the full days of activities kept everyone excited and that our assistance was helpful whenever you had questions or needed support.

I do regret that Hotel Fiesta wasn’t at the same level as the other accommodations. Your feedback is very valuable, and we’ll make sure to improve this aspect for future travelers.

Thank you again for your trust and recommendation. It truly means a lot, and I’d be delighted to help you with any future adventures in South America.

Warm regards,
Ariel & Tamer

We had never used a travel company before, so...
Galapagos Islands | Oct 31 - Nov 9, 2025

D
Devon B.
Chicago, IL | Reviewed on Nov 22, 2025
We had never used a travel company before, so didn’t know what to expect, but were so happy we did! Milton served as our personal guide for almost three days in Quito, and he was a huge reason our experience was so positive. He was always punctual with a clean car, and offered great conversation, allowing us to learn about life in and history of Quito. We’d love to work with him again! Our time on Santa Cruz was also wonderful, with knowledgeable and friendly guides at each activity. We... Read more

We had never used a travel company before, so didn’t know what to expect, but were so happy we did!

Milton served as our personal guide for almost three days in Quito, and he was a huge reason our experience was so positive. He was always punctual with a clean car, and offered great conversation, allowing us to learn about life in and history of Quito. We’d love to work with him again!

Our time on Santa Cruz was also wonderful, with knowledgeable and friendly guides at each activity. We particularly loved the excursion to North Seymour island and all of the wildlife we had a chance to see up close and personal. The catamaran for the trip was very nice and it made the trip even more special, with a chef on board who cooked a delicious lunch. Our guides for El Chato tortoise reserve and the Darwin museum were friendly and very knowledgeable, answering all of our questions. Every meal accommodated our vegan diet and the food exceeded expectations. The Acacia Hotel was also beautiful with 10/10 service. We spent no time waiting or figuring out transit or logistics, allowing us to fully relax and make the most of our time in Galapagos.

Isabela was also a wonderful time, very different from Santa Cruz as it is more remote and quiet. Our first day itinerary included a 2 pm trip to Los Tintoreras with snorkeling, kayaking and hiking. However, we weren’t picked up until 3 pm and only had a chance to kayak that day as it was getting late. We weren’t given a chance to walk on the Tintoreras or see the reef sharks, which was a bit disappointing. Luckily we rescheduled snorkeling for the next morning, but without a guide, didn't get to snorkel at Los Tintoreras.

A big highlight was the Sierra Negra volcano hike. The guide was very knowledgeable and the trip was well timed with a small group, and absolutely gorgeous.

Overall, we had a great experience and would recommend this adventurous yet relaxing trip!

Hotel Reviews
Albemarle
Puerto Villamil

Great location right on the beach and walkable to restaurants and shopping. It was a noisy being next to a soccer field and with the pool in the middle of the hotel, and felt a bit run down as it was an older space. Overall, good service with recommendations on local restaurants and activities.

Location
Staff
Cleanliness & Comfort
Noisy with soccer field next door and could hear other guests. Some stains on curtains and felt a little run down.
Acacia Galápagos Boutique Hotel
Puerto Ayora

Amazing location, attentive and accommodating service, clean and pretty. Great breakfast tailored to dietary needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

Nice and modern with great service and breakfast. Overall, would recommend!

Authenticity & Character
Location
Would have been nice to be more directly close to restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Galapagos Islands
Cuicocha Lagoon
Cuicocha Lagoon
Ecuador
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Great guide, beautiful tortoise reserve with upscale lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

The kayaking was great, but we were not given an opportunity to walk on the island or snorkel as Los Tintoreras.

Quality of Experience
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Nov 24, 2025
Hi Devon, I’m so happy to hear that you and David had a fantastic trip exploring our country, and that you enjoyed your time in Quito, Otavalo, and the beautiful Galapagos Islands. Knowing that North Seymour and Sierra Negra were highlights for you really makes my day! Thank you as well for your kind words about Milton. I’ll be sure to pass them along to him; he’ll be happy to hear them. I also really appreciate your comments about the hotel in Isabela and your feedback regarding the day in... Read more

Hi Devon,

I’m so happy to hear that you and David had a fantastic trip exploring our country, and that you enjoyed your time in Quito, Otavalo, and the beautiful Galapagos Islands. Knowing that North Seymour and Sierra Negra were highlights for you really makes my day!

Thank you as well for your kind words about Milton. I’ll be sure to pass them along to him; he’ll be happy to hear them. I also really appreciate your comments about the hotel in Isabela and your feedback regarding the day in Tintoreras. Even though this is the first time something like this has happened, your input helps us review our procedures and keep improving our services.

Once again, thank you for trusting us with your trip. We hope you’ll come back and visit us again in the future! 🤗

Warm regards from your friends in Ecuador,
Paul

Thank you!!
Galapagos Islands | Oct 30 - Nov 8, 2025

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Lori T.
Newark, NJ | Reviewed on Nov 20, 2025

My trip to Equador and the Galapagos Islands was the trip of a lifetime. Majo and the KimKim team planned a fantastic itinerary! Unfortunately various travel challenges were incurred, but none of them were related to the KimKim experience. Majo was dealt with many interruptions in our trip, and she expertly navigated 12 people and our missed flights, lost luggage, etc. When I tell people about this trip, my experience was so good that the travel inconvienences didn’t overshadow how wonderful this trip was! Thank you Majo and the KimKim team

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 21, 2025
Dear Lori, Thank you so much for your beautiful review. It truly means the world to me. I know your trip came with several unexpected challenges along the way, and I’m incredibly grateful for the patience, kindness, and trust you showed throughout the entire experience. Supporting your group through the missed flights, delays, and luggage issues was an honor, and I’m so happy to know that none of those inconveniences overshadowed the magic of your adventure. I’m so happy that Ecuador and... Read more

Dear Lori,

Thank you so much for your beautiful review. It truly means the world to me. I know your trip came with several unexpected challenges along the way, and I’m incredibly grateful for the patience, kindness, and trust you showed throughout the entire experience. Supporting your group through the missed flights, delays, and luggage issues was an honor, and I’m so happy to know that none of those inconveniences overshadowed the magic of your adventure.

I’m so happy that Ecuador and the Galápagos became a trip of a lifetime for you; that is exactly what we hope to create. Thank you for allowing me and the Kimkim team to be part of such a special journey.

I appreciate you taking the time to share such meaningful words. It was a pleasure planning this adventure with you, and I’ll always be here whenever you’re ready for the next one.

Warm regards,
Majo

Galapagos Islands plus Quito
Galapagos Islands | Oct 30 - Nov 8, 2025

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Laura H.
Ashburn, VA | Reviewed on Nov 18, 2025
I had a wonderful trip to the Galapagos Islands, thanks to our travel agent Maria Jose and all the KimKim team. I was part of a group of 12 friends traveling together from the US. None of us had ever been to Ecuador before. Maria planned a great tour for us, including all day trips, transfers, some meals and travel within Ecuador. The trip got off to a very rough start, since our initial flights were canceled due to bad weather and all of us had to rebook. Most of the group were delayed by... Read more

I had a wonderful trip to the Galapagos Islands, thanks to our travel agent Maria Jose and all the KimKim team. I was part of a group of 12 friends traveling together from the US. None of us had ever been to Ecuador before. Maria planned a great tour for us, including all day trips, transfers, some meals and travel within Ecuador. The trip got off to a very rough start, since our initial flights were canceled due to bad weather and all of us had to rebook. Most of the group were delayed by a couple of days, and Maria helped each of us according to individual circumstances. As it turned out, I alone landed in Galapagos on the planned arrival day, and I was by myself for 48 hours until the group was reunited. Maria arranged for guides, transfers, and a great boat tour during those first two days on my own. I felt completely supported, even without my traveling companions in a new place. Once we were all together, the remaining week of tourism went very smoothly; we loved the excursions led by friendly and knowledgeable guides. Maria remained responsive and supportive throughout the entire tour and beyond. I was impressed with her patience and her genuine desire that we should have an excellent experience.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 18, 2025
Laura, thank you so much for taking the time to share your experience. It was truly a pleasure to support you and your group of friends on this special adventure. Even though the trip started with unexpected challenges due to the canceled flights and delays, I’m very happy to know that you felt supported and well taken care of during those first two days on your own in the Galapagos. My priority was always to make sure each one of you felt safe and accompanied, no matter the... Read more

Laura, thank you so much for taking the time to share your experience. It was truly a pleasure to support you and your group of friends on this special adventure.

Even though the trip started with unexpected challenges due to the canceled flights and delays, I’m very happy to know that you felt supported and well taken care of during those first two days on your own in the Galapagos. My priority was always to make sure each one of you felt safe and accompanied, no matter the circumstances.

I’m so glad that you enjoyed the excursions, the guides, and that everything flowed smoothly once the whole group was finally together. Thank you for your patience, your positive attitude, and for trusting me and the team to plan such an important trip.

I hope to help you again in the future, whether you come back to Ecuador or feel inspired to explore a new destination. Sending you a warm hug, Laura.

WE had several guides throughout our trip. Vi...
Galapagos Islands | Oct 30 - Nov 8, 2025

Katheryn
Katheryn F.
Harrison, NJ | Reviewed on Nov 12, 2025
WE had several guides throughout our trip. Vivianna was very knowledgeable and thorough. The lunch at the tortoise reserve was quite outstanding, Edwin was also very knowledgeable, considerate of the age range of our group and a watchful eye during our snorkeling adventure! David was with us for a full plus day touring the Historical District and Middle earth. Again he was very aware of or different ages and capabilities. I think he knew everything about everything Ecuadorian!!
Our trip was...
Read more

WE had several guides throughout our trip. Vivianna was very knowledgeable and thorough. The lunch at the tortoise reserve was quite outstanding, Edwin was also very knowledgeable, considerate of the age range of our group and a watchful eye during our snorkeling adventure! David was with us for a full plus day touring the Historical District and Middle earth. Again he was very aware of or different ages and capabilities. I think he knew everything about everything Ecuadorian!!
Our trip was challenging because weather delays were responsible for 2 lost days. Maria Jose had to rearrange flights and hotel rooms. She put a best effort forward. She arranged for our lost luggage to be delivered to our hotel in Puerto Arroya! We were all pretty sure we would never see that luggage again. Thank you Majo!!

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 12, 2025

Dear Lynn,

Thank you so much for your lovely message! I’m so happy to know you enjoyed your time in Ecuador, even with the weather changes. It was my pleasure to help and make sure everything worked well for you.

I will share your kind words with Vivianna, Edwin, and David; they will be so happy to hear that you had a great experience.

Wishing you all the best, and hopefully we meet again one day in South America!

Warm regards,
Majo

Paola did an excellent job
Galapagos Islands | Oct 21 - Oct 29, 2025

E
eswara b.
Atlanta, GA | Reviewed on Nov 11, 2025
Paola did an excellent job Read more

Paola did an excellent job

Hotel Reviews
Blu Galapagos Sustainable Waterfront Lodge
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguana Crossing Boutique Hotel
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Galápagos
San Cristóbal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
JW Marriott Hotel Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

Exceptional. Our guide Jairo is a superb guy and would go with him any number of times. Very empathetic, patient, concerned and made sure we enjoyed the activities with out fear.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Flamingo Lagoon & Tortoise Breeding Center
Flamingo Lagoon & Tortoise Breeding Center
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
I
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
El Junco Lagoon & Puerto Chino Beach
El Junco Lagoon & Puerto Chino Beach
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Interpretation Center & Tijeretas Hill
Interpretation Center & Tijeretas Hill
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Nov 13, 2025

Hi Eswara. Thank you so much for your review! I’m so happy to hear you had such a wonderful experience on your tour. Jairo will be thrilled to know his care and enthusiasm made the trip so special for you. It was a pleasure helping you plan this adventure, and I hope to welcome you back for more unforgettable experiences in Ecuador someday :)
Warmly, Paola

We saw amazing scenes and wildlife every day!...
Galapagos Islands | Oct 28 - Nov 6, 2025

Jennifer
Jennifer M.
Ashburn, VA | Reviewed on Nov 10, 2025
We saw amazing scenes and wildlife every day! The local guides were all fantastic - very knowledgeable, helped us negotiate some of the tougher terrains, and kept us informed of travel arrangements. There were a couple of glitches with taxi pickups, but we knew who to contact to fix it. The hotels (Ikala on Santa Cruz, Isamar on Isabella, and Seaside on San Cristobal) were all really nice, especially the Ikala.
The speedboat transfer from Santa Cruz to Isabella was HORRIBLE! 2 hours of...
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We saw amazing scenes and wildlife every day! The local guides were all fantastic - very knowledgeable, helped us negotiate some of the tougher terrains, and kept us informed of travel arrangements. There were a couple of glitches with taxi pickups, but we knew who to contact to fix it. The hotels (Ikala on Santa Cruz, Isamar on Isabella, and Seaside on San Cristobal) were all really nice, especially the Ikala.
The speedboat transfer from Santa Cruz to Isabella was HORRIBLE! 2 hours of constant jostling and slamming down HARD on the water every few minutes was frightful and gave me a backache. The flight arrangements all worked fine.

Hotel Reviews
Wyndham Quito Airport
Quito

Nice modern hotel, clean comfortable rooms. Frequent shuttle to airport. Very good restaurant, although the service was slow one night.

Authenticity & Character
Location
Just a few minutes from airport
Staff
Cleanliness & Comfort
SeaSide Hotel
Galapagos

The room was large and clean and comfortable. The breakfasts were large and OK

Authenticity & Character
Location
Walking distance to town
Staff
Cleanliness & Comfort
There were some small creepy crawlies in the bathroom, other wise clean
Isamar Hotel
Puerto Villamil, Isla Isabela

Beautiful view of the beach.

Authenticity & Character
Small hotel with local flare
Location
Right on beach
Staff
Cleanliness & Comfort
Mostly clean and comfortable. The windows were not sealed well so we had little iguanas in the room.
Ikala Galapagos Hotel
Puerto Ayora

The rooms were large, clean, and very comfortable. The restaurant was fabulous!

Authenticity & Character
Tropical vibe beautifully landscaped
Location
Very close to downtown and ferry connections
Staff
They packed us a breakfast to go when we had early departures
Cleanliness & Comfort
Activity Reviews
Transfer to the airport for your flight back home (Departure)
Transfer to the airport for your flight back home (Departure)
Galapagos Islands

Our guide and driver came on time and whisked us to the airport. Our guide helped us with our luggage into the airport and helped us check in.

Quality of Experience
Guides, Drivers and Staff
Transport
Free morning on San Cristobal until Departure
Free morning on San Cristobal until Departure
Isla San Cristóbal

Not much was open so early in town, but watching the sea lions was fun.

Quality of Experience
Embracing Nature: Discovering Wildlife on Española Island
Embracing Nature: Discovering Wildlife on Española Island
Isla San Cristóbal

We saw the Nazca boobies and the waves albatross here, very special wildlife and scenery. The trails were rocky and quite challenging.

Quality of Experience
Wonderful unique sights
Food
Chicken was dry and overcooked.
Guides, Drivers and Staff
Our guide helped us with the rugged terrain, even taking my phone to take lots of pictures when I had to concentrate on navigating the trails
Transport
The boat was small and fairly spartan. One engine failed during our return, but so we had to slow down and return to dock late.
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

We didn’t do Tijereas Hillsince it was late in the day, but the Interpretation Center was interesting, and La Loberia with all the sea lions was cool.

Quality of Experience
Food
Guides, Drivers and Staff
Very accommodating with bringing us a driver when the walking looked too far.
Transport
The restaurant recommended by our guide for dinner was great!
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Galapagos Islands

The wetlands had some good bird sightings. The walk was quite long, but mostly the scenery was worth the hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

We saw the elusive Galapagos penguins!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

The wildlife were fabulous, saw many new species. The trail got a too rugged for my sister and I so we were able to wait at a designated area and meet the group later. Lunch on the boat was fantastic. Getting in and out of the small dinghies to get to the boat and island were challenging for us, but the crew was great to steady us.

Quality of Experience
Seeing blue footed boobies and frigate birds and sea lions.
Food
Guides, Drivers and Staff
Very helpful to us old ladies with some challenges.
Transport
Nice boat with good seats, nice bathroom
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

It was great to be met at the plane and taken for our afternoon activities. The giant tortoises were really cool. Lunch was good, and fun to be outside so we could watch the birds and tortoises.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Galapagos Islands

It was nice after a long day of travel to be met by a driver with my name on a card.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karla Guerrero
Karla
Karla Guerrero
Local specialist in Ecuador | Replied on Nov 12, 2025

Hello Jennifer,

Thank you so much for sharing your valuable feedback about your trip. I’m truly happy to hear that you had such an amazing experience in Ecuador. Your comments help us continue to grow and improve.

I hope to see you again in the future, perhaps on another adventure here in Ecuador!

Warm hugs from the middle of the world,
Karla

we had an amazing time in the galapagos & Qui...
Galapagos Islands | Oct 31 - Nov 2, 2025

Carla
Carla C.
Harrison, NJ | Reviewed on Nov 09, 2025
we had an amazing time in the galapagos & Quito unfortunately we had some weather issues affecting our flights from home causing us to reschedule flights & lost luggage our kim kim specialist Majo was able to get our luggage to the galapagos & although we missed a day & half in San Cristobal we had a wonderful time in Santa cruz for 3 days & when we returned to the city in quito a most delicious dinner arranged & paid for by kim kim . Plus a birthday party for our friend doug who this whole... Read more

we had an amazing time in the galapagos & Quito unfortunately we had some weather issues affecting our flights from home causing us to reschedule flights & lost luggage our kim kim specialist Majo was able to get our luggage to the galapagos & although we missed a day & half in San Cristobal we had a wonderful time in Santa cruz for 3 days & when we returned to the city in quito a most delicious dinner arranged & paid for by kim kim . Plus a birthday party for our friend doug who this whole trip was planned for his 60th also arranged by kim kim . Great tour guides & drivers in both places & transfers went well . Majo & her team went up & above to help us & was reachable easily . This is my third Kim Kim trip & each one has been a great experience.

Hotel Reviews
Hotel Palace Guayaquil
Guayaquil

dated but clean small restaurant only stayed 1 night on way to Galápagos

Authenticity & Character
They have a interesting history
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

very helpful, professional, pleasant & courteous. 10min from airport, free shuttle. We had an issue with lost luggage they assisted our travel specialist kim kim to help get our luggage delivered to galápagos. Bernie bar manager was awesome!! we loved staying there breakfast was great too , very comfortable beds & rooms!!

Authenticity & Character
Location
10 min from airport free shuttle
Staff
Great staff
Cleanliness & Comfort
Activity Reviews
Guayaquil  - Free afternoon
Guayaquil - Free afternoon
Guayaquil

we got there at night it was day of the dead so we just had dinner about 3 blocks from our hotel & left early next day

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Galapagos Islands

we had travel issues related to weather kim kim was helpful in responding & rescheduling activities to fit our schedule

Quality of Experience
Reachable , concerned & adaptable
Guides, Drivers and Staff
Excellent drivers & guides
Transport
excellent
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 10, 2025
Hello Carla Thank you so much to you and everyone. You are such a beautiful group, kind, joyful, and full of good energy. It was a pleasure to be part of this special trip and to celebrate Doug’s 60th birthday with you. I’m so glad that, despite the unexpected weather and flight issues, everything worked out and you could enjoy the magic of both Galápagos and Quito. This is exactly the value of having a local specialist, someone who’s here to support you at every moment, adapt plans when... Read more

Hello Carla

Thank you so much to you and everyone. You are such a beautiful group, kind, joyful, and full of good energy. It was a pleasure to be part of this special trip and to celebrate Doug’s 60th birthday with you.

I’m so glad that, despite the unexpected weather and flight issues, everything worked out and you could enjoy the magic of both Galápagos and Quito.

This is exactly the value of having a local specialist, someone who’s here to support you at every moment, adapt plans when needed, and make sure you always feel taken care of.

Thank you again for trusting me and Kimkim. I hope we meet again for another adventure in South America!

Warm hugs from Ecuador,
Majo

Thank you KimKim and Paola for making our dream come true!
Galapagos Islands | Oct 17 - Oct 21, 2025

Susan
Susan G.
Seattle, WA | Reviewed on Oct 28, 2025
We have NEVER worked with a more amazing company!!!!! Paola was INCREDIBLE!!!! She catered to our every need. My husband and I are 70 years old. We had to be particular about our activities. Paola took everything into consideration to make the trip suit our needs. We are birders. Paola made sure we would achieve our goals. Our guides were personable and knowledgable. Alexis knew his "stuff". Nicholas was a kind charmer who kept us smiling the entire time. The "other" Nicholas did... Read more

We have NEVER worked with a more amazing company!!!!! Paola was INCREDIBLE!!!! She catered to our every need. My husband and I are 70 years old. We had to be particular about our activities. Paola took everything into consideration to make the trip suit our needs. We are birders. Paola made sure we would achieve our goals. Our guides were personable and knowledgable. Alexis knew his "stuff". Nicholas was a kind charmer who kept us smiling the entire time. The "other" Nicholas did every thing he could to find birds for us. He succeeded!!!!!

I actually cried when I entered our hotel and looked from the balcony. It was that perfect! We will return, and we will use KimKim wherever we plan to travel.

Hotel Review
Hotel Indigo Galápagos
San Cristóbal

Gorgeous views and the room was spacious. The restaurant was wonderful and everyone was sooooooooo kind.

Location
The view and it was close to everything!
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking Adventure - Ochoa Beach
Kayaking Adventure - Ochoa Beach
Isla San Cristóbal

My husband and son went on this adventure. They said it was the best snorkeling they did on the entire trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Punta Pitt
Punta Pitt
Galapagos Islands

It was a lovely boat trip over! My son and husband enjoyed diving. I was welcomed to the top of the boat, to take pictures of birds! Then the walk to Punta Pitt was incredible. Red-footed Boobies with young in nests. A bird photographers dream!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-Trip to Española Island
Day-Trip to Española Island
Galapagos Islands

This was our favourite day! The boat trip was a bit rough, but that was to be expected. Birds! Birds! Birds! And Nicholas could help us identify birds on the ocean.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Lobería & Barranco
La Lobería & Barranco
Galapagos Islands

It's a tricky walk, but worth it! Alexis, our guide was informative and kind!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Oct 28, 2025

Dearest Sue,

Thank you so much for your beautiful words! Your message truly touched my heart! It was such a joy planning this trip for you and Andy, and I’m thrilled to know it suited your needs and birding goals perfectly. I’ll be sure to share your lovely comments with Alexis and both Nicholases; they’ll be so happy to hear them.

I can’t wait to welcome you back to Ecuador someday. Wishing you both many more wonderful adventures ahead :)

Warmly,
Paola

Anthony put together a once in a lifetime exp...
Galapagos Islands | Sep 21 - Sep 30, 2025

James
James L.
Atlanta, GA | Reviewed on Oct 01, 2025
Anthony put together a once in a lifetime experience for me. He covered it all with carefully thought out detail and stayed diligent in communicating with great frequency. Anthony’s knowledge of the Galapagos was amazing. Both land and underwater, everything was perfect.
Arriving for an overnight stay in Guayaquil and then the next morning off Santa Cruz was simple. Jorge with Link greeted me on my arrival at the airport, escorted me to the hotel, picked me up the next morning and escorted...
Read more

Anthony put together a once in a lifetime experience for me. He covered it all with carefully thought out detail and stayed diligent in communicating with great frequency. Anthony’s knowledge of the Galapagos was amazing. Both land and underwater, everything was perfect.
Arriving for an overnight stay in Guayaquil and then the next morning off Santa Cruz was simple. Jorge with Link greeted me on my arrival at the airport, escorted me to the hotel, picked me up the next morning and escorted me back to the airport. Jorge stayed with me through the many steps required to gain proper entry to the Galapagos. Upon my return to Guayaquil, Jorge was right there waiting for me. Again, back to the hotel and a pick up the next morning for my final journey back to the USA.
On my arrival to the Galapagos, I was greeted by Rubin with Link. Once through baggage check, a short bus ride and water taxi, we arrived on Santa Cruz Island. A taxi transport and we were off to the Highlands for lunch, that was followed by an incredible tour through the national park that protects the giant tortoises. Rubin, a biologist and naturalist, narrated the incredible history of how the these gentle giants arrived in the Galapagos.. His knowledge was endless, I felt like I was back in college with an inspiring professor. Back to the taxi for our trip to my hotel, but Rubin wasn’t done as he guided me up to the tortoise Darwin research foundation center where my education continued. If you have chance to ask for Rubin, don’t think thing twice, just do it.
Next was my dive experience, all set up by Anthony with Scuba Iguana. I went the morning before my first dive to be outfitted with all my dive gear. Conveniently located , a short 45 second walk from my hotel, Blu Galapagos. The staff was excellent, quickly checked me in and fitted me with all the equipment I needed for the next five days of diving.
The next morning I arrived at 7 AM for a daily briefing and met dive master Santiago Insuasti who would be my guide for 5 consecutive days of 2 dives per day.
Then a taxi to the dive boat where we met the captain and crew. Each dive had its own unique personality and variety of sea creatures that makes the Galapagos a very special place. Sticking with Santiago was a sure thing, as he was first to notice sharks, sea turtles, stingrays, schools of barracuda, octopus, eels and heavy schools of colorful small fish. Videos captured all the days treasures. Everyday underwater can be a good day. Luckily, we had an outstanding dive on Friday, Our dive at Daphne was the best I’ve had in 20 years. It started with 2 white tip sharks laying at the bottom, quickly followed by 2 playful sea lions zooming around us starring in our mask then flipping around and taking off. Then turtles and stingrays, to many to count. An octopus tucked in a rock opening and a green eel sticking his head out. The grand finale was a huge very dense school of small fish, so thick you couldn’t see through them. The kind of dive you didn’t want to end. After all our dives, Santiago patiently helped transfer numerous videos to our phones. Honestly, I’ve never had a master diver like him.
The next morning, it was time to say good bye to Santa Cruz and Galapagos. I was greeted by Gandhi with Link who escorted me via taxi back the airport and made sure all my details were correct for my return to the Ecuador mainland, Guayaquil.
Finally, Anthony with KimKim set all this in motion and it was a flawless execution, exceeding all my expectations.
Thank you Anthony with KimKim and the Link organization.
A special thank you to Santiago Insuasti with Scuba Iguana, who made my underwater experience so captivating.

Local specialist: Anthony Zambrano
Anthony
Anthony Zambrano
Local specialist in Ecuador Quito | Replied on Oct 01, 2025
Hi Jim, Wow, thank you so much for taking the time to share such a detailed and heartfelt review! Reading your words truly made my day. It means a lot to know that the journey not only met but exceeded your expectations, both on land and underwater. I’m so glad that Jorge, Rubén, and Gandhi from our Link team were there to take such good care of you every step of the way, and that Santiago and the Scuba Iguana team made your diving experience so memorable. Daphne sounded absolutely... Read more

Hi Jim,

Wow, thank you so much for taking the time to share such a detailed and heartfelt review! Reading your words truly made my day. It means a lot to know that the journey not only met but exceeded your expectations, both on land and underwater.

I’m so glad that Jorge, Rubén, and Gandhi from our Link team were there to take such good care of you every step of the way, and that Santiago and the Scuba Iguana team made your diving experience so memorable. Daphne sounded absolutely incredible!

It was an absolute pleasure to plan this adventure for you, and I’m so happy that every detail came together seamlessly. Your trust in me and in KimKim + Link Experiences is deeply appreciated.

From all of us here in Ecuador and the Enchanted Islands, thank you again, Jim.

We’d be honored to welcome you back anytime for another adventure!

With much gratitude from the Middle of the World and a big hug!
Anthony :)

Amazing Galápagos Trip
Galapagos Islands | Aug 22 - Aug 29, 2025

S
Stephanie K.
Janesville, WI | Reviewed on Sep 02, 2025
Alvaro made the planning process very easy and quickly answered all our questions. We had an amazing trip and absolutely loved all the hiking, snorkeling, boating, and great food! We took hundreds of photos and made lots of great memories. We especially loved our hotel in Santa Cruz and hearing the story of the owner and her family- she greeted us with iced tea and cold towels to cool off and we had a delicious breakfast on the rooftop with views of the harbor each day of our stay. Read more

Alvaro made the planning process very easy and quickly answered all our questions. We had an amazing trip and absolutely loved all the hiking, snorkeling, boating, and great food! We took hundreds of photos and made lots of great memories. We especially loved our hotel in Santa Cruz and hearing the story of the owner and her family- she greeted us with iced tea and cold towels to cool off and we had a delicious breakfast on the rooftop with views of the harbor each day of our stay.

Hotel Reviews
Isamar Hotel
Puerto Villamil, Isla Isabela

Helpful staff and great location right in beach

San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

Beautiful hotel and delicious food at restaurant

Plaza Luna Suites
Puerto Ayora

Amazing hotel! Owner was super sweet and told us all about her family history. We lived the breakfast in the roof, the little garden, and the great staff! Would recommend to anyone going to Santa Cruz!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome Back to Quito
Welcome Back to Quito
Galapagos Islands
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Galapagos Islands
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

Best way to end the trip- peaceful and scenic boat ride to North Seymour with lunch, free wine, fresh fruit and great views. We loved seeing all the wildlife including flamingos! Had a great time snorkeling as well! Reccomend renting wetsuit day before

Hiking the Sierra Negra Volcano (AM) & Speedboat to Santa Cruz Island (PM)
Hiking the Sierra Negra Volcano (AM) & Speedboat to Santa Cruz Island (PM)
Galapagos Islands

Beautiful hike- challenging if you aren’t in shape though. It is 10 miles in rough terrain. Recommend bring own meal as meal is not as good as food in rest of trip (missed my vegetarian note so I only had oranges to eat). We love hiking and this had great views and a fun climb so would reccomend!

Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

Great wildlife in this tour- recommend renting your own wetsuit in town ahead of time

Afternoon Bay Tour in Santa Cruz
Afternoon Bay Tour in Santa Cruz
Puerto Ayora

We lived the boat ride and animals we saw- lots of baby blue footed boobies! We enjoyed snorkeling as well.

Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

Loved the lava cave tour and the tortoise ranch. Had a delicious meal and lots of great photos

Snorkeling at Tortuga Bay
Snorkeling at Tortuga Bay
Puerto Ayora

Loved the hike and kayaking in the bay- saw lots of sea turtles! Bring cash to rent your own kayak

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 08, 2025
Hello Stephanie, What a joy to read this—thank you! I’m so happy the planning felt easy and that the hiking, snorkeling, boating, and (very important) great food all hit the mark. The Santa Cruz hotel team will be so excited to hear your kind words; iced tea, cool towels, and those harbor-view rooftop breakfasts are exactly the welcome we hope our travelers remember. If you’re happy to share a couple of your favorite photos, I’d love to pass them along to the hotel family and (with your... Read more

Hello Stephanie,

What a joy to read this—thank you! I’m so happy the planning felt easy and that the hiking, snorkeling, boating, and (very important) great food all hit the mark. The Santa Cruz hotel team will be so excited to hear your kind words; iced tea, cool towels, and those harbor-view rooftop breakfasts are exactly the welcome we hope our travelers remember.

If you’re happy to share a couple of your favorite photos, I’d love to pass them along to the hotel family and (with your permission) feature them on our channels. And whenever you’re ready for round two—Isabela’s penguins, San Cristóbal’s sea lions, or a mainland mix of Andes + Amazon—I’m here to help you plan it.

Thanks again for trusting us with your trip and for the wonderful review!

Best regards,
Alvaro

Beautiful vacation
Galapagos Islands | Jul 12 - Jul 18, 2025

Paul
Paul L.
Portland, OR | Reviewed on Aug 03, 2025
Everything worked out very smoothly. Great communication, putting something together for us. Last minute was pretty miraculous. Highly recommend! Beautiful place and saw and did almost everything we wanted to do.. Read more

Everything worked out very smoothly. Great communication, putting something together for us. Last minute was pretty miraculous. Highly recommend! Beautiful place and saw and did almost everything we wanted to do..

Hotel Review
Casa Pimampiro
Puerto Baquerizo Moreno

Extremely friendly and helpful owners. The Wi-Fi was not very good at all.

Authenticity & Character
Older but authentic
Location
Quite a steep hill to climb to get back to the hotel
Staff
Always helpful and always friendly. I don’t think you could ask for a better staff.
Cleanliness & Comfort
Just an older place and I never had hot water in the bathroom
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Aug 04, 2025

Dear Paul,

Thank you so much for your kind words! I'm glad everything came together smoothly and that you enjoyed exploring the Galapagos Islands. It was a pleasure helping you plan this adventure, especially on short notice. We always do our best to assist, even for last-minute trips. Thanks again for trusting us to organize your vacation. 😄

Wishing you all the best,
Ariel

Galapagos Father and son trip
Galapagos Islands | Jul 11 - Jul 18, 2025

H
Hicham K.
Birmingham, MI | Reviewed on Jul 20, 2025
Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and...
Read more

Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and penguins, and enjoyed insightful guided tours to giant tortoise reserves and the Charles Darwin Research Station. The guides were exceptionally knowledgeable, enthusiastic, and engaging, making each activity both fun and educational. Special thanks to Viviana in Santa Cruz!!!
In Quito, the service quality continued at the same high standard. Special mention goes to Matteo, who was especially helpful—offering insightful guidance, arranging smooth logistics, and enhancing our city experience with his expertise and friendliness.
We highly recommend kimkim for a Galápagos and Quito adventure—well organized, reliable, with excellent guides, great service, and memorable experiences from start to finish

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jul 26, 2025
Thank you so much for sharing your experience! We're so happy to hear that your 6-day Galápagos adventure with kimkim exceeded expectations. Delivering seamless organization and unforgettable experiences is at the heart of what we do. It's fantastic to know that transfers, excursions, and accommodations all met your standards, ensuring a worry-free trip. Our team takes pride in selecting comfortable hotels and providing knowledgeable guides who enhance each excursion with their expertise... Read more

Thank you so much for sharing your experience!

We're so happy to hear that your 6-day Galápagos adventure with kimkim exceeded expectations. Delivering seamless organization and unforgettable experiences is at the heart of what we do. It's fantastic to know that transfers, excursions, and accommodations all met your standards, ensuring a worry-free trip.

Our team takes pride in selecting comfortable hotels and providing knowledgeable guides who enhance each excursion with their expertise and enthusiasm. Viviana and Matteo will be delighted to hear they made your journey even more memorable with their outstanding service.

We appreciate your recommendation and look forward to welcoming you back for more explorations in the future!

Best regards,
Jacquie and Team

KUDOS to Ms. Jacquie Granda! (Ecuador/Galápagos trip)
Galapagos Islands | Jun 22 - Jul 3, 2025

Rica & Nikki
Rica & Nikki J.
Palo Alto, CA | Reviewed on Jul 15, 2025
Ms. Jacquie Granda, you are God sent. We thank you so much for arranging our amazing trip to Ecuador/ Galápagos. We had an absolutely incredible time and everything went so smoothly. The airport transfers were seamless. The hotels you recommended were extraordinary. The activities and restaurants you suggested were perfect! The guides (especially David, Ruben and James) provided great service, knowledge and guidance. The whole itinerary you created for us was spot on! For all your hard work... Read more

Ms. Jacquie Granda, you are God sent. We thank you so much for arranging our amazing trip to Ecuador/ Galápagos. We had an absolutely incredible time and everything went so smoothly. The airport transfers were seamless. The hotels you recommended were extraordinary. The activities and restaurants you suggested were perfect! The guides (especially David, Ruben and James) provided great service, knowledge and guidance. The whole itinerary you created for us was spot on! For all your hard work and precise attention to details, THANK YOU, you rock! 🤘🏼 YOU will definitely hear from us on our future south america travels/trips. #highlyrecommended ⭐️⭐️⭐️⭐️⭐️

Hotel Reviews
Ikala Galapagos Hotel
Puerto Ayora

The hotel speaks great service, comfort, cleanliness and professionalism! our stay was incredible!

Authenticity & Character
Location
geographically spot on!
Staff
Shoutout to Christian for excellent service! 🫶🏼 Always dependable and attentive to guests’ needs!
Cleanliness & Comfort
Swissotel Quito
Quito

Staff service, Food, Cleanliness, Comfort Professionalism - five star! ⭐️ ⭐️⭐️⭐️⭐️

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring the Santa Cruz Highlands & Charles Darwin Research Station
Exploring the Santa Cruz Highlands & Charles Darwin Research Station
Galapagos Islands

Seeing the giant tortoises just walking hand in hand with humans was a surreal experience. It's something you usually only see in a zoo, but here, they're just not bothered at all by human presence. Highly recommend!

Afternoon Bay Tour in Santa Cruz
Afternoon Bay Tour in Santa Cruz
Puerto Ayora

The Afternoon Bay Tour in Santa Cruz was truly unforgettable. The snorkeling was spectacular, and helped make it the perfect nature-focused activity.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 15, 2025
Dear Rica, Nikki, and Harry, I was so happy to receive your lovely review! I’ve been truly grateful from the very beginning to have had the chance to plan this unique and special journey for all of you. As I promised, "You loved Ecuador".
It’s fantastic to know that you enjoyed every second of your stay, especially knowing that you visited places I knew would enrich your experience in my country, which is now your country too.
From the gastronomy, landscapes, and guiding staff, to the... Read more

Dear Rica, Nikki, and Harry,

I was so happy to receive your lovely review! I’ve been truly grateful from the very beginning to have had the chance to plan this unique and special journey for all of you. As I promised, "You loved Ecuador".
It’s fantastic to know that you enjoyed every second of your stay, especially knowing that you visited places I knew would enrich your experience in my country, which is now your country too.

From the gastronomy, landscapes, and guiding staff, to the tastings, mocktails, Harry's Birthday, table football (foosball), and of course, the strategic opportunities to encounter wildlife and biodiversity, like the surprise in Pomasquinde, and of course a lot of more memories. I’m delighted everything contributed to a meaningful adventure.

Thank you so much for keeping your sense of wonder and for being such wonderful travelers. Your kindness, your beautiful family spirit, your generosity in sharing moments beyond the program, and most of all, your trust, mean the world to me.
I would be honored to support your future adventures, without a doubt!

Next time, Ecuador with your mother, and wherever your next journeys take you, it will always be my pleasure to help.

Warmest regards,

Your Ecuadorian Friends,
Alvaro, Jacquie and the Responsible Travel Team

17-say tour of Ecuador and Peru
Galapagos Islands | Jun 23 - Jul 9, 2025

Howard
Howard Z.
Chicago, IL | Reviewed on Jul 14, 2025
Kim Kim and its local partner Authentic Ecuador planned and implemented a seamless extremely well run 17- day mostly private tour of Quito, the Galapagos, Lima and Machu Picchu. The hotels they selected were top of the line and first-rate with excellent rooms and wonderful breakfasts. Most importantly, all of the guides ( and support personnel, such as drivers) were wonderful. The trip organiser Paul did an exceptional job keeping abreast of every detail. He made a special visit to our... Read more

Kim Kim and its local partner Authentic Ecuador planned and implemented a seamless extremely well run 17- day mostly private tour of Quito, the Galapagos, Lima and Machu Picchu. The hotels they selected were top of the line and first-rate with excellent rooms and wonderful breakfasts. Most importantly, all of the guides ( and support personnel, such as drivers) were wonderful. The trip organiser Paul did an exceptional job keeping abreast of every detail. He made a special visit to our hotel in Quito to personally meet and greet us. Special mention should also go to our guide in Quito (Jose)m Jacome who was very helpful in showing us this beautiful City, to Julio Quispe in Cusco (and Machu Picchu) who was an exceptional guide in every respect and went way beyond the call of duty in assisting us with a health issue, to Bosco Villene who made sure our time in Lima and our flight to Cusco went very well, and to all of the guides and local contacts in the Falapsgos including but not limited to Astrid Freire who were both extremely knowledgeable and competent at their jobs and dedicated to their beautiful well-preserved islands.

Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jul 15, 2025
Dear Howard and Evelyn, Thank you so much for your review. I’m so happy to hear that you enjoyed your journey through Ecuador, the Galapagos, and Peru. It was a pleasure helping to plan your adventure, and I truly appreciate your kind words about our team. From our wonderful local guides like Jose, Julio, Bosco, and Astrid, to all of our crew, it means a lot to hear they left a lasting impression. They are passionate about their work, and I will be sure to share your feedback with each of... Read more

Dear Howard and Evelyn,

Thank you so much for your review. I’m so happy to hear that you enjoyed your journey through Ecuador, the Galapagos, and Peru.

It was a pleasure helping to plan your adventure, and I truly appreciate your kind words about our team. From our wonderful local guides like Jose, Julio, Bosco, and Astrid, to all of our crew, it means a lot to hear they left a lasting impression. They are passionate about their work, and I will be sure to share your feedback with each of them.

It was great to meet you in person in Quito, and I’m glad to hear that the hotels, logistics, and every detail met your expectations. Thank you once again for choosing us to be part of this unforgettable trip. We look forward to welcoming you back for another adventure in the future!

Warm regards from your friends in Ecuador and Peru, 🤗
Paul

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.