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Jacquie Granda

I am an Ecuadorian woman, born and raised in Quito, deeply proud of my cultural heritage. I was fortunate to grow up in a lush valley surrounded by mountains, snow-capped volcanoes, thermal springs, crystal-clear streams, and the crisp winds of the Andean highlands. Ecuador’s extraordinary diversity allowed me to explore different climates and landscapes, from the Amazon rainforest to the warm Pacific coast, all within a day’s journey. I am also a passionate birdwatcher, which has deepened my appreciation for Ecuador’s incredible biodiversity. Over the years, I have developed a strong connection with indigenous communities, and I am committed to ensuring that this connection is genuine and respectful, providing meaningful engagement for both the communities and visitors, always with fair and responsible compensation. These early experiences instilled in me a profound sense of discovery and a lasting connection to my country’s natural and cultural wealth.

What places and activities do you specialize in?

"The richness of Ecuadorian landscapes is truly incredible. My beautiful country is a paradise everywhere you look, which is why it is called the “country of the four worlds.” Thanks to my personal travels across all regions of Ecuador, I have gained deep insights into its diverse ecosystems and cultures.

I specialize in ecological, adventure, and cultural experiences, always ensuring that the trips I design have a positive impact on local communities and the environment. I am particularly passionate about birdwatching and creating authentic connections with indigenous communities, making sure these interactions are respectful, meaningful, and fairly compensated.

I am proud to work with a company that values social and ecological responsibility, and in our continuous effort to improve, we have obtained certifications such as Travelife, TourCert, and UN Global Compact. These credentials reflect our commitment to providing experiences that are not only unforgettable for travelers but also sustainable and beneficial for the places and people we visit."

How did you get involved in travel?

"My journey in tourism began at seventeen, during pre-professional practice at a specialized High Mountain Tour Operator. From that moment, I knew I wanted to dedicate my career to tourism, combining my passion for languages (English and French) with hands-on experience in hospitality, translation, tour leadership, migratory control, and trip advisory. For nearly 20 years, my focus has been on friendly customer service and expert guidance, helping visitors experience Ecuador as authentically and memorably as possible."

Please share a unique travel experience you will never forget.

"In 2013, I moved to Israel to volunteer in a Kibbutz for ten months. At first, I wasn’t sure what to expect, but that experience became one of the most memorable in my life. I found a new family, lifelong friends, and had the chance to explore incredible places like Jerusalem, Akko, Nazareth, Bet She'an, Caesarea, the Dead Sea, Red Sea, and Eilat. Beyond the sights, I was deeply inspired by the kindness and coexistence of people from diverse cultures, Jewish, Muslim, Christian, and Armenian, all in one place. That journey reminded me of the profound impact travel can have on connecting people and fostering understanding, and it continues to inspire the experiences I create for travelers today."

Jacquie is part of the following groups: Galapagos Islands Travel Agents, Ecuador Travel Agents
Top itineraries and travel advice

Recent trip reviews for Jacquie

Jacquie was awesome, attentive, even at odd hours...
Galapagos Islands | Nov 23 - Nov 27, 2025

Morgan
Morgan
Denver, CO | Reviewed on Dec 01, 2025
Jacquie was awesome, very attentive, even outside work hours. Our trip was amazing and all of our group vacation couples will be using Kim Kim again. Read more

Jacquie was awesome, very attentive, even outside work hours. Our trip was amazing and all of our group vacation couples will be using Kim Kim again.

Hotel Review
M/Y Tribute Superyacht
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The yacht is brand new after a major refab!
Activity Review
Chinese Hat (Santiago Island) & Rabida Island
Chinese Hat (Santiago Island) & Rabida Island
Cruise Ship

These islands had the best snorkeling of the trip! Sharks, sea lions, morays, octopuses, marine iguanas - it felt like we saw it all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Dec 01, 2025
Hi Morgan, Thank you so much for your kind words! I’m really happy to hear that you and everyone had such an incredible time. It was a pleasure being part of your adventure, and I’m glad the support felt solid from start to finish (even during the “off-hours” moments!). The Tribute is truly something else, especially after the refit, and it’s fantastic to know it lived up to the hype. And wow! Chinese Hat and Rabida really spoiled you! Sharks, sea lions, octopuses, marine iguanas… that’s... Read more

Hi Morgan,

Thank you so much for your kind words!

I’m really happy to hear that you and everyone had such an incredible time. It was a pleasure being part of your adventure, and I’m glad the support felt solid from start to finish (even during the “off-hours” moments!).

The Tribute is truly something else, especially after the refit, and it’s fantastic to know it lived up to the hype. And wow! Chinese Hat and Rabida really spoiled you! Sharks, sea lions, octopuses, marine iguanas… that’s the kind of snorkeling day people dream about. I’m happy you got to experience the Galápagos at its best.

Thank you again for taking the time to share your experience. It means a lot, and I can’t wait to help you plan the next unforgettable getaway.

Warm regards,
Jacquie

Jacquie, trip was amazing. Jacquie stayed on...
Galapagos Islands | Nov 23 - Nov 27, 2025

James
James M.
Chicago, IL | Reviewed on Nov 29, 2025
Jacquie, trip was amazing.
Jacquie stayed on top of our itinerary the entire time from booking til we got back on the plane out of Ecuador! It was such a seamless process, there was a joke that our luck would have to run out, it didn’t. We had one mishap the week before the trip, a flight issue, Jacquie took care of it without us getting involved. She guided us to the tribute yacht and they sure didn’t disappoint! Will definitely us Kim Kim again
And we love the cute Ecuadorean gift we...
Read more

Jacquie, trip was amazing.
Jacquie stayed on top of our itinerary the entire time from booking til we got back on the plane out of Ecuador! It was such a seamless process, there was a joke that our luck would have to run out, it didn’t. We had one mishap the week before the trip, a flight issue, Jacquie took care of it without us getting involved. She guided us to the tribute yacht and they sure didn’t disappoint! Will definitely us Kim Kim again
And we love the cute Ecuadorean gift we received at our final hotel.
Thank you so much for giving us the amazing bucket list Galápagos trip we will remember for a lifetime

Hotel Review
M/Y Tribute Superyacht

Amazing trip. The staff was top notch. Roberto runs an outstanding staff. Hansel and Jose Luis are outstanding local guides with wealth of knowledge and experience. They delivered on every animal from finding penguins, spotting the owls camouflaged against the landscape, snorkeling was amazing. Have zero complaints about the trip, food was amazing, the staff worked tirelessly to deliver anything we wanted. Fernando had our favorites drinks memorized by the end of the first night. Captain Milton has an amazing crew!

Authenticity & Character
16 guest and I think the crew was 13 +/- 1….they knew our likes and dislikes, they catered the trip to make it the best time we could have. They would skip out on sleep to let us enjoy the evening, and wake up well before us to have everything ready to go first thing. No clue when they sleep but amazing trip
Location
First time island hopping on a yacht and can’t believe the efficiency of seeing so much
Staff
Attention to detail. No language barriers.
Cleanliness & Comfort
Every excursion we went on, the staff would reclean our cabins, down to folding any clothes left out. Warm towels on every snorkel return, they think of everything and are always ready
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Dec 01, 2025
Hello James! What a joy to read your review! thank you for taking the time to share such generous words. I’m absolutely happy to hear that your Galapagos adventure turned out to be everything you hoped for and more. From the moment we started planning, my goal was to make this a seamless, unforgettable experience for you, so knowing that everything flowed smoothly (even with the pre-trip flight hiccup!) means the world to me. The Tribute team truly is something special, and it’s wonderful... Read more

Hello James!

What a joy to read your review! thank you for taking the time to share such generous words. I’m absolutely happy to hear that your Galapagos adventure turned out to be everything you hoped for and more. From the moment we started planning, my goal was to make this a seamless, unforgettable experience for you, so knowing that everything flowed smoothly (even with the pre-trip flight hiccup!) means the world to me.

The Tribute team truly is something special, and it’s wonderful to hear how much you connected with the crew. Roberto’s leadership, Captain Milton’s calm expertise, and the energy and passion of Hansel, José Luis, Fernando and the rest of the staff really shine through in your description. They take such pride in their work, and your words will make their day. Penguins, owls, perfect snorkels, warm towels, spotless cabins… it sounds like you got the full Tribute magic.

I’m delighted you enjoyed the little Ecuadorian gift at your final hotel. It’s a small way of saying gracias for trusting me with such an important bucket-list journey.

Thank you again for choosing us and for letting me be a part of this unforgettable chapter. It was a pleasure accompanying you from start to finish, and I’d be honored to help you plan your next adventure whenever you feel the call of a new destination.

Warmest regards,
Jacquie

Exceeded any expectations the Oniric team on Freddys Legacy are incredible.
Galapagos Islands | Nov 23 - Nov 27, 2025

E
Erika T.
Los Angeles, CA | Reviewed on Nov 29, 2025
On the Kim Kim side Jacquie was so helpful and kind from start to finish. We really appreciated her accessibility and thoughtfulness. She even went through the trouble of dropping us a thank you gift at our hotel. The Oniric team on Freddys legacy was fantastic. Roberto, Fernando, Jose Luis and Hansel were the most front facing guides/crew and did an amazing job making everything seamless. There were so many little details that did not go overlooked. The rest of the crew was also amazing.... Read more

On the Kim Kim side Jacquie was so helpful and kind from start to finish. We really appreciated her accessibility and thoughtfulness. She even went through the trouble of dropping us a thank you gift at our hotel.

The Oniric team on Freddys legacy was fantastic. Roberto, Fernando, Jose Luis and Hansel were the most front facing guides/crew and did an amazing job making everything seamless. There were so many little details that did not go overlooked. The rest of the crew was also amazing. They were always smiling and easy to interact with. They kept the boat spotlessly clean and always had nice touches ready for us like warm towels when we arrived back from a snorkel. They were so knowledgeable and passionate about the Galapagos and really went the extra mile to share their experience and the place with us in a way that was unique. This is hands down the best service, environment and trip I have been on. I cannot recommend it enough. Really every detail was considered and thought of.

Hotel Review
M/Y Tribute Superyacht

This is a pure luxury experience. The food is better than most restaurants you go to. The crew is so kind and think of every last detail to make you comfortable. You get essentially private access to some island where you forget anyone else might be around. Everyone was so knowledgeable and imparted so much information on us. It was the best experience I cannot recommend enough.

Authenticity & Character
It is incredibly comfortable. They clean your room 3x+ a day.
Location
A boat.
Staff
Roberto, Fernando, José Luis, Hansel and all the others were so friendly, helpful, knowledgeable and provided the highest quality service.
Cleanliness & Comfort
They clean your room several times a day and rooms are newly upgraded and very comfortable.
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Dec 01, 2025
Hello Erika, Thank you so much for this beautiful review. Reading your experience truly made my day. I’m delighted to know that from the first planning steps to the moment you returned home, you felt supported, heard, and well cared for. Being accessible and thoughtful is simply part of the job, but delivering that little gift in person was a joy, a small thank you for trusting me with such a special journey. I’m so happy that the Oniric team aboard Freddy’s Legacy made such a deep... Read more

Hello Erika,

Thank you so much for this beautiful review. Reading your experience truly made my day. I’m delighted to know that from the first planning steps to the moment you returned home, you felt supported, heard, and well cared for. Being accessible and thoughtful is simply part of the job, but delivering that little gift in person was a joy, a small thank you for trusting me with such a special journey.

I’m so happy that the Oniric team aboard Freddy’s Legacy made such a deep impression. Roberto, Fernando, José Luis and Hansel are an extraordinary group, and it’s wonderful to hear how their passion, knowledge, and attention to every tiny detail elevated your experience. Their warmth, professionalism, and those signature touches. The warm post-snorkel towels, spotless cabins, and constant smiles are exactly what make this trip so memorable. They’ll be over the moon to read your words.

And your description of the Tribute says it all: true comfort, incredible food, private access to nature at its purest, and a crew that anticipates your needs before you even notice them yourself. I’m so glad it felt like pure luxury from start to finish.

Thank you again for taking the time to share such thoughtful feedback. It means so much, and I’d be honored to help you plan your next adventure whenever you’re ready for another unforgettable escape.

With appreciation,
Jacquie

Galapagos Father and son trip
Galapagos Islands | Jul 11 - Jul 18, 2025

H
Hicham K.
Birmingham, MI | Reviewed on Jul 20, 2025
Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and...
Read more

Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and penguins, and enjoyed insightful guided tours to giant tortoise reserves and the Charles Darwin Research Station. The guides were exceptionally knowledgeable, enthusiastic, and engaging, making each activity both fun and educational. Special thanks to Viviana in Santa Cruz!!!
In Quito, the service quality continued at the same high standard. Special mention goes to Matteo, who was especially helpful—offering insightful guidance, arranging smooth logistics, and enhancing our city experience with his expertise and friendliness.
We highly recommend kimkim for a Galápagos and Quito adventure—well organized, reliable, with excellent guides, great service, and memorable experiences from start to finish

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jul 26, 2025
Thank you so much for sharing your experience! We're so happy to hear that your 6-day Galápagos adventure with kimkim exceeded expectations. Delivering seamless organization and unforgettable experiences is at the heart of what we do. It's fantastic to know that transfers, excursions, and accommodations all met your standards, ensuring a worry-free trip. Our team takes pride in selecting comfortable hotels and providing knowledgeable guides who enhance each excursion with their expertise... Read more

Thank you so much for sharing your experience!

We're so happy to hear that your 6-day Galápagos adventure with kimkim exceeded expectations. Delivering seamless organization and unforgettable experiences is at the heart of what we do. It's fantastic to know that transfers, excursions, and accommodations all met your standards, ensuring a worry-free trip.

Our team takes pride in selecting comfortable hotels and providing knowledgeable guides who enhance each excursion with their expertise and enthusiasm. Viviana and Matteo will be delighted to hear they made your journey even more memorable with their outstanding service.

We appreciate your recommendation and look forward to welcoming you back for more explorations in the future!

Best regards,
Jacquie and Team

Galapagos father and son trip
Ecuador | Jul 19 - Jul 19, 2025

H
Hicham K.
Birmingham, MI | Reviewed on Jul 20, 2025
Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and...
Read more

Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and sharks, and enjoyed insightful guided tours to giant tortoise reserves and the Charles Darwin Research Station. The guides were exceptionally knowledgeable, enthusiastic, and engaging, making each activity both fun and educational (special thanks to Viviana in Santa Cruz).
In Quito, the service quality continued at the same high standard. Special mention goes to Matteo, who was especially helpful—offering insightful guidance, arranging smooth logistics, and enhancing our city experience with his expertise and friendliness.
We highly recommend kimkim for a Galápagos and Quito adventure—well organized, reliable, with excellent guides, great service, and memorable experiences from start to finish

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jul 26, 2025
Thank you so much for your thoughtful review! We're delighted to hear that your Galápagos journey through San Cristobal, Isabela, and Santa Cruz was such a success. It’s wonderful to know that everything—from transportation to daily outings—ran smoothly and allowed you to fully enjoy the adventure without stress. We’re glad the accommodations and staff at each stop made you feel welcome and comfortable. It’s especially rewarding to hear how much you enjoyed the guided... Read more

Thank you so much for your thoughtful review!

We're delighted to hear that your Galápagos journey through San Cristobal, Isabela, and Santa Cruz was such a success. It’s wonderful to know that everything—from transportation to daily outings—ran smoothly and allowed you to fully enjoy the adventure without stress.

We’re glad the accommodations and staff at each stop made you feel welcome and comfortable. It’s especially rewarding to hear how much you enjoyed the guided experiences—snorkeling with marine life, visiting tortoise reserves, and exploring the Charles Darwin Research Station. Viviana will be happy to hear she left a lasting impression in Santa Cruz!

We’re also happy to hear that your time in Quito was just as positive and that Mateo’s support helped elevate your city experience. Thank you for recommending us—it means a lot! We hope to help you plan another adventure soon.

Warm regards,
Jacquie and Team

Marcello, our guide at the Napo Culteral Cent...
Ecuador | Aug 20 - Sep 3, 2022

Lorada
Lorada S.
Colorado Springs, CO | Reviewed on Sep 17, 2022
Marcello, our guide at the Napo Culteral Center was amazing. He was very knowledgable of the native culture, language and the jungle animals and plants. We saw red Macaws gather to a clay link, the jungle from both the river and a tower above the trees Jorge, our guide through the Andes was fantastic. Offered many sites and activities in addition to the itinerary. Although the 4 hour drive over the bumpy dirt road was unpleasant, Jorge and our driver Winston were always positive and... Read more

Marcello, our guide at the Napo Culteral Center was amazing. He was very knowledgable of the native culture, language and the jungle animals and plants. We saw red Macaws gather to a clay link, the jungle from both the river and a tower above the trees

Jorge, our guide through the Andes was fantastic. Offered many sites and activities in addition to the itinerary. Although the 4 hour drive over the bumpy dirt road was unpleasant, Jorge and our driver Winston were always positive and personal. Again, I was impressed by the range of Jorge's knowledge of the landscape, culture, language and politcal/history of Ecuador. I felt we did too much driving in the Andes and would have enjoyed taking walks in the foothills.

We did not have a specific guide in the Galapagos. I would have appreciated a detailed itinerary to better plan for the days. The boating days to the other islands and snorkeling were definitely a highlight. The crews were very helpful, kind and great cooks

Hotel Review
Hotel Deja Vu Galapagos
Pto. Ayora

It was so nice to spend 3 nights in one hotel, very relaxing. It was a short walk to restaurants and shops. The staff were very helpful. Answered our questions about the the area. Since our group were in 3 different rooms, we utilized the setting area as a meeting point. It was like having a private living room .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Morning - Afternoon Boat Tour
Free Morning - Afternoon Boat Tour
Galapagos Islands

We were ready for the free morning. This boat tour to yhe trail did not offer anything new that we had seen on a previous trip. Also, we were unaware of the opportunity to snorkle on this trip

Quality of Experience
Guides, Drivers and Staff
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora

The farm with great tortoises was exciting, beautiful scenery.

Food
Guides, Drivers and Staff
Transport
Quito - Coca - Napo Cultural Center
Quito - Coca - Napo Cultural Center
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

The walk around the lake was lovely

Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Lots of fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda

Family of Four (Dec 25-Jan 5)
Ecuador | Dec 24 - Jan 5, 2020

M
Mark L.
Charlotte, NC | Reviewed on Jan 13, 2020
Thanks to Iveth for organizing a wonderful 13-day trip and to Cristian for making it special. Cristian was very personable and was knowledgeable about local history and customs. He also made great adjustments to our itinerary when appropriate. Iveth stepped up and visited when one of us did not feel well for a couple of days.
Highlights included horseback riding at Cotapaxi; Rose Success rose plantation; Hacienda Las Cuevas (a lovely place to stay carved out of the rock); Casa Gangotena...
Read more

Thanks to Iveth for organizing a wonderful 13-day trip and to Cristian for making it special. Cristian was very personable and was knowledgeable about local history and customs. He also made great adjustments to our itinerary when appropriate. Iveth stepped up and visited when one of us did not feel well for a couple of days.
Highlights included horseback riding at Cotapaxi; Rose Success rose plantation; Hacienda Las Cuevas (a lovely place to stay carved out of the rock); Casa Gangotena Hotel on an historic square in Quito (great rooms, lovely food, and craft cocktails); the weaving demonstration and people at Peguche Wasi; and our days at Napo Wildlife Center in the Amazon basin. The people were great everywhere we stayed. Cristian’s suggestions for local lunch stops were wonderful and we enjoyed our time with him. We also thought the Cultura Manor Hotel was a nice introduction to the ambience of Quito. We particularly enjoyed our leisurely lunch at La Plaza Restaurant in the Hotel Mama Cuchara (which is by ArtHotels who also have locations in Otavalo and Cuenca). It has a great rooftop bar with views of the historic center and of the Virgin Mary statue on the Mirador de Panecillo. The bar was tended by Juan Pedro who crafted his own cocktails and had virgin versions for the kids.
Being in Ecuador at New Year’s was a treat. In many places, we saw groups of men and even kids clumsily dressed as women who sang and danced amusingly in front of our car. For a couple of coins, we could pass through. Some of them kept us laughing. Cristian explained the tradition and even confessed to having done the same as a young man. The atmosphere for our NYE dinner in the monastery at Hacienda Cusin was wonderful as were the folk dancers would performed in the garden. Although, the rooms there were very tired, the service was great and we loved getting the hot water bottles as part of the turn-down service. And yes, we did find the secret stair in the monastery.
The Amazon was a fabulous part of the trip. The lodge was very well done, the excursions were well planned, and the service was very nice. We saw three species of monkeys, macaws, parrots, a toucan, a young and a full-grown anaconda, caimans, giant river otters, tarantulas, and many other beautiful birds. Our canoe crews were excellent. The visit to the village was a bit touristy but we danced their dance and bought a few hand-made things from their shop.
Our transfers with Alejandro upon our arrival and the day of our departure were excellent. He was flexible and helpful in making our last day in Quito a great day. We had 10 hours between our arrival from the Amazon and the time we needed to return to the airport. So, we went on our own unplanned excursions. We spent two hours at the home and museum of Ecuador’s famous artist, Oswaldo Guayasamín. This is an absolute must and we highly recommend going there. We then went to the historic Quito area where we came across numerous street performers and an entertaining parade. Alejandro held onto our luggage while we toured. So, it really helped make it a great day.
We do have a few suggestions noting that some of the drives were tiresome and it was cramped being in a small SUV. Skip the Thermae at Papallacta. The cabin was fun, the treatments were fine, and the hike was nice, but the hot springs were filled with locals who stand in line to get in. The place lost its charm with so many people there so it was not worth the drive. White water rafting would have been more fun.
The little village at the middle of the earth was very touristy. The egg demonstration, walking the line, and the water draining demonstration, were all pretty hokey. The monument next door was fine and the relief map in the French pavilion was helpful. The nearby Le Crater Restaurant was fogged in so we did not have a view but even so, the service and the food were disappointing. We do recommend a stop at the Quitsato equator. Their explanations and materials were very well done and it was good that Cristian had us stop there.
In Napo we would have preferred to have one of their naturalists (which is usually included) instead of hiring and paying for our own directly which was apparently due to holiday scheduling difficulties. Pedro was not very engaging, even at meals. He could have made it more fun for us and our teens. Our indigenous community guide Jorge was good at spotting animals and we even heard Pedro asking Jorge for information about the animals. We still enjoying Napo and would recommend it.
We had a great trip to the Galapagos prior to having kids and would have worked that it if we had more time.

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 21, 2020
Dear, Mark!
Thank you sooooo and really much for you amazing and complete review, this is so helpful for us to know your feedback!
I am so glad you enjoyed all and every place and activity you visit with Cristian, the itinerary detailed of the experience you have was created with all my heart with such amazing company of Nancy, she was wonderful since the beginning to get the final trip for your delight.
I really appreciate all your kind words and it was fantastic to share a good talk with...
Read more

Dear, Mark!
Thank you sooooo and really much for you amazing and complete review, this is so helpful for us to know your feedback!
I am so glad you enjoyed all and every place and activity you visit with Cristian, the itinerary detailed of the experience you have was created with all my heart with such amazing company of Nancy, she was wonderful since the beginning to get the final trip for your delight.
I really appreciate all your kind words and it was fantastic to share a good talk with you when I visited you to confirm everything is ok with your health!
All the places you visited and enjoy an accommodation experience, are so gracefull of your review, this is so helpful to keep improving their services in a positive and motivated way.
Honestly, I really appreciate your review, because coming from you, as a trip experience specialist, this is a feedback so important to keep planning the best trips with a genuine
sense of my country orchestrated with great service!

I have already told your kind words to Cristian, Alejandro and the staff involved in your itinerary, they are so happy!

Thanks a lot again to you and your family, and send my greetings too!

Best regards,
Iveth

Great trip
Ecuador | Dec 20 - Jan 3, 2020

M
Manoj N.
Frisco, TX | Reviewed on Jan 12, 2020

Had a great time in Ecuador. Kimkim team - especially Iveth - was very helpful and went out of their way to make sure that we had a good trip. Thank you!

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 21, 2020

Dear, Manoj, Rima, and Sidharth!
Thanks a lot for coming to Ecuador to enjoy this amazing adventure, I am really happy, you had a Great trip in Ecuador.
For me, it was a pleasure to assist you during your trip process and I keep a great memory of you and your family in my country, now is yours too, you can come back whenever you want!

Warmest regards,
Iveth

Our trip to Ecuador was wonderful. I feel we ...
Ecuador | Dec 23 - Dec 30, 2019

A
Ann C.
Appleton, WI | Reviewed on Jan 11, 2020
Our trip to Ecuador was wonderful. I feel we experienced as much as we could in our 7 day adventure. Iveth was lovely and I found it very special that she met us at the airport and joined us on the trip to Huasquila Lodge in the Amazon rainforest. I enjoyed her insight, information into our travels and advice when we were on own.. It was such a pleasure to have Marcelo drive us. I learned alot from him, enjoyed his knowledge, he was patient with our lack of spanish, its was fun to hear of... Read more

Our trip to Ecuador was wonderful. I feel we experienced as much as we could in our 7 day adventure. Iveth was lovely and I found it very special that she met us at the airport and joined us on the trip to Huasquila Lodge in the Amazon rainforest. I enjoyed her insight, information into our travels and advice when we were on own.. It was such a pleasure to have Marcelo drive us. I learned alot from him, enjoyed his knowledge, he was patient with our lack of spanish, its was fun to hear of his family, and very thankful for our late night drives and that he gave up so much of Christmas holiday to be with us. Christian who was our driver from the rainforest to Banos taking in so many sites and waterfalls, he was so kind as he helped me to navigate the trails to waterfalls ( I have to admit I was not prepared for terrain) and taking video and pictures of our adventures. I so enjoyed his company and learning of his big family, traditions, and his recommendations for Banos, we did take his advice on eating Guinea pig (Cuy).
It was memorable and so fun to spend time with my son Denver, he tries to keep me young and challenge of my comfort zone. You all helped with that.
Iveth, Marcelo, and Christian will remain in my heart with a SMILE.
Thanks so much,
Ann Collins

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 21, 2020
My dear, Ann!
Thank you really much, I really appreciate your so kind words, for me, it was fantastic to meet you and to meet Denver, It was an honor of being part of this trip planning since the beginning with your lovely son, Denver.
You rocked all time, and as you realized Ecuador is crowded with amazing and a lot of places to visit in so short distances and in a very small country, small but beautiful!
So you took advantage of all your time here, and for Marcelo, Christian and me, all of...
Read more

My dear, Ann!
Thank you really much, I really appreciate your so kind words, for me, it was fantastic to meet you and to meet Denver, It was an honor of being part of this trip planning since the beginning with your lovely son, Denver.
You rocked all time, and as you realized Ecuador is crowded with amazing and a lot of places to visit in so short distances and in a very small country, small but beautiful!
So you took advantage of all your time here, and for Marcelo, Christian and me, all of us feel honored of have hosted you in here, and no doubt, both of you dear Ann and dear Denver, we will remain you with a BIG SMILE TOO in our heart!

Warmest regards,
Iveth

A life changing journey
Ecuador | Dec 17 - Jan 4, 2020

M
Marsha S.
Washington, DC | Reviewed on Jan 06, 2020
Our trip to Ecuador was incredible and surpassed all expectations! Iveth put together the perfect trip based upon on interests and budget. She was extremely communicative in the months and weeks leading up to our trip, and was in regular contact with us and our guides throughout our trip. Thanks to Iveth we were able to see and learn about so many different parts of the country. We spent 18 days traveling through mainland Ecuador and the Galapagos Islands. We spent half of our trip journeying... Read more

Our trip to Ecuador was incredible and surpassed all expectations! Iveth put together the perfect trip based upon on interests and budget. She was extremely communicative in the months and weeks leading up to our trip, and was in regular contact with us and our guides throughout our trip. Thanks to Iveth we were able to see and learn about so many different parts of the country. We spent 18 days traveling through mainland Ecuador and the Galapagos Islands. We spent half of our trip journeying through the highlands, the Amazon rainforest, Cotopaxi, Quilotoa, and Quito; the second half we spend in the Galapagos Islands. She arranged for us to have a private guide/driver while on the mainland - Christian. He was one of the best guides we've ever had, in any country! He was kind, caring and funny. He was so knowledgeable about Ecuador's history, culture, and especially the nature! Thanks to Christian, we feel like experts on Ecuador. His love and passion for his country shined, and it truly made our experience extra special.

Our vacation to Ecuador was unique for a number of reasons, but mostly because Iveth was instrumental in coordinating and executing our marriage proposal. She assisted my fiance with planning every detail of his proposal, including ensuring that eleven 'love notes' were received by eleven different hotels. The proposal took place overlooking the spectacular Lake Quilotoa, and it will be one of our most cherished memories. She also assisted my fiance with planning a very special hotel stay at the beautiful and romantic Hotel Rumiloma. Iveth was always there for us; we had some issues with our airline tickets and she was immediately available to assist. When we both felt sick one day in Quito, she came to our hotel first thing in the morning with Pediasure and medicine. She was extremely attentive to all of our needs, and she went above and beyond to make sure our time in Ecuador was well spent. She is extremely organized and we never had to worry about our itinerary, pick ups, transfers, etc. Her positive energy and love for her country radiates, and we could not have imagined this trip without her playing a part in it. I plan to tell all my friends and family to work with Iveth when planning their Ecuador trips, and we will certainly work with her again on our next visit to the wonderful Ecuador!

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 21, 2020
Heyyyyyy! My lovely and uncommon traveler friends!
It's going to be difficult forgetting you, I could say I won't forget you for more than one reason!
Thanks a lot for coming to visit my beautiful Ecuador, as you know it is your home whenever you want to come back.
I am so happy you enjoy every second, before coming, during your stay and of course after the trip with a lot of anecdotes to tell everyone!
I loved planning your trip with special details I was imaging you will love, and it's...
Read more

Heyyyyyy! My lovely and uncommon traveler friends!
It's going to be difficult forgetting you, I could say I won't forget you for more than one reason!
Thanks a lot for coming to visit my beautiful Ecuador, as you know it is your home whenever you want to come back.
I am so happy you enjoy every second, before coming, during your stay and of course after the trip with a lot of anecdotes to tell everyone!
I loved planning your trip with special details I was imaging you will love, and it's great to read on your amazing review you loved!
Even though there were some situations unexpected, you were an amazing travelers and exceptional trip partners, when you keep together, being optimistic and being confident in the advice, and as I told you: It's great to keep together but especially in difficult moments!
Having you here, was also a great experience for me, now I feel I can do everything, lol.
Thanks a lot again for your amazing words, for all my team, it was fantastic assisting you every day, I have already let them know all your feelings on this lovely message, Christian, Marcelo and all places where you enjoy your accommodation, were so happy of receiving your message.

When you return to Ecuador, your family or your friends, remember, you have more than one friend here to help you with anything!

With all my heart ;)
Iveth