Ecuador Travel Agents

Kimkim has selected the best Ecuador travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Ecuador who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Ecuador
Chat with a local specialist who can help organize your trip.

Liz Karen L. Jihuallanca

(136 reviews)
Ecuador Travel Agent based in Cusco
Liz Karen specializes in: "I specialize in creating authentic experiences all across Peru, with easy connections to Bolivia, the Galapagos, Ecuador, Brazil, and Chile—focusing on the must-see highlights in each place. Whether you're into culture, tradition, adventure, or something off the beaten path, I’m here to help you make unforgettable memories!
Recent traveler reviews for Liz Karen:
"We were working with Liz Karen for quite a while." - by Gerry, Dec 3, 2025 · see review
"Liz Karen, from the start, was wonderful at helping us plan our trip." - by Douglas, Oct 25, 2025 · see review
"Liz Karen was great in helping us plan our trip." - by Leslie, Oct 14, 2025 · see review

Alvaro Pereira

(87 reviews)
Ecuador Travel Agent based in Quito, Ecuador
Alvaro specializes in: Highlands, Coast, Cloud Forest, & Amazon of Ecuador, Colombia and Peru - Galapagos: Island Hopping and Cruises - Self Driving Trips - Inclusive Travel - Family Adventures
Recent traveler reviews for Alvaro:
"Our planning for this trip started with Alvaro, who worked tirelessly planning a trip that would appeal to all ages and abilities." - by Elinore, Mar 23, 2026 · see review
"Alvaro was very helpful and patient during the planning process." - by Kandi, Feb 2, 2026 · see review
"Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys)." - by Eric, Sep 5, 2025 · see review

Mathias Onisseit

(62 reviews)
Ecuador Travel Agent based in Quito, Ecuador
Mathias specializes in: Hiking, off the beaten track, cloud forest, rain forest
Recent traveler reviews for Mathias:
"Mathias and the whole boat crew were exceptional!" - by Margie, Dec 7, 2025 · see review
"The service that we received from Mathias, our local specialist was nothing short of spectacular." - by Abby, Mar 6, 2025 · see review
"A fantastic tour put together by Mathias!" - by Nihar, Dec 29, 2024 · see review

Linda Schulz

(30 reviews)
Ecuador Travel Agent based in Quito
Linda specializes in: Off-the-beaten-track; rainforest; Galápagos; active tours
Recent traveler reviews for Linda:
"Linda was very helpful and listened to what we thought we wanted to do and then discussed it with us." - by Patrick, Jul 23, 2025 · see review
"This was a great trip Linda did a great job planning everything!" - by Rita, Nov 19, 2024 · see review
"Linda was beyond fabulous- knowledgeable, friendly, accommodating." - by Marcia, Apr 22, 2024 · see review

Paul Cisneros

(21 reviews)
Ecuador Travel Agent based in Quito
Paul specializes in: Galapagos, Amazon Rainforest, Ecuadorian Andes, wildlife
Recent traveler reviews for Paul:
"Paul was a great local specialist, very responsive and answered all of my questions in a timely fashion." - by Lindsey, Feb 22, 2026 · see review
"We had a superb trip to Ecuador, organized by local specialist Paul." - by Chris, Feb 2, 2026 · see review
"We would have been lost without our travel agent, Paul Cisneros from Kim Kim." - by Heather, Jan 25, 2026 · see review

Paola Vera Feijoo

(20 reviews)
Ecuador Travel Agent based in Quito
Paola specializes in: Tailor made trips, Galapagos Islands (island hopping and cruises), Amazon, Andes, Coast
Recent traveler reviews for Paola:
"We booked our Galapagos trip with Paola through KimKim." - by Sharon, Mar 12, 2026 · see review
"We had an amazing trip with the help of Paola and her recommendations." - by Christopher, Jan 31, 2026 · see review
"Paola did an excellent job" - by eswara, Nov 11, 2025 · see review

Jacquie Granda

(18 reviews)
Ecuador Travel Agent based in Quito - Ecuador
Jacquie specializes in: Birdwatching, Wellness Experiences, Food Tours, Family trips, Romantic trips, Hikking, Taylor made tours, Mountain Climbing, Historical and Cultural Tours, Regenerative Tours
Recent traveler reviews for Jacquie:
"We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience!" - by FAYE, Jan 13, 2026 · see review
"Jacquie was awesome, very attentive, even outside work hours." - by Morgan, Dec 1, 2025 · see review
"Jacquie, trip was amazing." - by James, Nov 29, 2025 · see review

Maria Jose Jaramillo

(14 reviews)
Ecuador Travel Agent based in Quito, Ecuador
Maria Jose specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Peru, Hiking, Colombia, Cultural Excurtion, Adventure Excurtion, Senior Travelers
I grew up in a family with roots in different parts of the country. From a young age, I had the chance to travel and explore the culture, history, and nature of Ecuador and South America. These experiences sparked my love for travel and inspired me to study a professional degree in tourism. That... read more
Maria Jose's Favorite Itineraries:

Isabel Pérez

(13 reviews)
Ecuador Travel Agent based in Quito
Isabel specializes in: Trips to the highlands of Ecuador, wildlife, Amazon Rainforest, Galapagos Islands
Recent traveler reviews for Isabel:
"I want to thank our local specialist, Isabel, for the perfect organization of this vacation." - by Tanya, Nov 3, 2024 · see review
"It was an amazing and wonderful experience made easy and worry-free by Isabel Pérez's diligent planning and responsiveness to our requests and force major causes requiring changes in the itinerary." - by Ora, May 1, 2024 · see review
"Isabel was manning the control decks and absolutely nailed it." - by Stuart, Nov 18, 2023 · see review

Karla Guerrero

(11 reviews)
Ecuador Travel Agent based in Ecuador
Karla specializes in: Custom Itinerary Planning , Galapagos Islands Expeditions , Amazon Rainforest Adventures , Andean Mountain Expeditions , Luxury Travel and Boutique Experiences , Cultural and Heritage Tours
Recent traveler reviews for Karla:
"Karla was absolutely phenomenal." - by Elise, Feb 4, 2026 · see review
"Karla, We all loved this trip across Ecuador!" - by Susan, Nov 14, 2025 · see review
"Karlita (Karla) was very easy to work with." - by Lenet, Nov 5, 2025 · see review

Anthony Zambrano

(6 reviews)
Ecuador Travel Agent based in Ecuador Quito
Anthony specializes in: Tailor-Made Tours Across Ecuador and Peru, Expedition Cruise Itineraries in the Galápagos & Amazon, Galápagos Island-Hopping Adventures, Amazon Rainforest Wildlife & Lodge Experiences, Andean Hiking & Trekking.
Recent traveler reviews for Anthony:
"Anthony was our point of contact with Kim Kim travel and he did an excellent job staying in contact with us with the planning an execution of the trip." - by Lisa, Feb 28, 2026 · see review
"Anthony did a great job of planning and checking in along the way." - by Craig, Feb 9, 2026 · see review
"Anthony put together a once in a lifetime experience for me." - by James, Oct 1, 2025 · see review
Anthony's Favorite Itineraries:

Ariel Chasi

(6 reviews)
Ecuador Travel Agent based in Quito
Ariel specializes in: The Galapagos Islands (cruises and island hopping), The Amazon, The Andes
Recent traveler reviews for Ariel:
"Tamer and Ariel helped plan what we wanted to do on this trip." - by Vinay, Feb 26, 2026 · see review
"Ariel answered all of my (many) questions quickly, accurately and with great patience." - by Debbie, Feb 16, 2026 · see review
"Ariel was incredible - always responsive, helpful, and there when we needed." - by Harry, Feb 15, 2026 · see review

Tamer Obeid

(2 reviews)
Ecuador Travel Agent based in Quito, Ecuador
Tamer specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Arab Travelers to Latin America, University & School Groups
A traveler myself since 1997, blessed to have had unforgettable experiences in different parts of this world that haven’t ceased to amaze me! Originally from the Middle East, I have lived in the UAE, Qatar, Malaysia, and Turkey. Landed in Ecuador almost 9 years ago, and it didn’t take long to... read more
Ecuador Travel Agent based in Quito
María Belén specializes in: Creating exciting itineraries, assessing travelers with their needs, and meeting travelers' expectations with interesting trip ideas.
I believe that travel should bring spiritual and cultural knowledge to travelers. When we travel, we learn a lot and grow through our lived experiences. In the same way, the impact we should leave on each of the places we visit should also be positive, it is a give-and-take that makes the trip... read more
María Belén's Favorite Itineraries:

More in Ecuador


Trip Reviews for Ecuador

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 314 ratings

We enjoyed our trip a lot. Our guide Alejandro was great
Ecuador | Feb 23 - Mar 7, 2026

K
Ken G.
Chicago, IL | Reviewed on Mar 15, 2026
We enjoyed our trip a lot. Our guide Alejandro was great. The only negative parts of the trip were the flights from Quito to the Galapagos were not a direct flight. It would have been better to use a different airline if needed to not have the 5 hour layover on the way. The other thing would have been to not have the long ride to go and see crater lake on the last day. That would have been an interesting day trip all by itself, but should never be added onto a another stop.
Otherwise...
Read more

We enjoyed our trip a lot. Our guide Alejandro was great. The only negative parts of the trip were the flights from Quito to the Galapagos were not a direct flight. It would have been better to use a different airline if needed to not have the 5 hour layover on the way. The other thing would have been to not have the long ride to go and see crater lake on the last day. That would have been an interesting day trip all by itself, but should never be added onto a another stop.
Otherwise thank you for a great trip.

Hotel Reviews
Margarit Boutique Hotel
Mindo

This was a great comfortable hotel in Mindo. The food was wonderful. The view from the dining area allowed for watching birds and even bats at night. There was easy access into town to shop and eat. It was a delight to stay there.

La Isla Hotel
Puerto Ayora

This was our favorite hotel on our trip. We could see the sunsets from the hotel. Everything was clean and well run. It was very close to the the waterfront and we could walk to the piers for trips and easily walk to the shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Adventure at Tambo Cóndor: Birdwatching, Hiking & Nature Exploration
Adventure at Tambo Cóndor: Birdwatching, Hiking & Nature Exploration
Ecuador

This was the best day for birdwatching to see the Condors. the Carunculated Caracaras, Andean gulls, and a variety of the other birds. The variety of higher altitude hummingbirds was impressive. Also enjoyed seeing the fox and deer.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Mar 15, 2026
Dear Ken,
Thank you very much for taking the time to share your thoughts about your trip. I’m so happy to know that you enjoyed the experience overall and that Alejandro made a positive impression during your time in Ecuador. I will be sure to share your kind words with him.
I also appreciate your feedback regarding the flight to the Galápagos and the visit to the crater lake on the last day. Your comments are so valuable to us, and we will take them into account as we continue refining our... Read more

Dear Ken,
Thank you very much for taking the time to share your thoughts about your trip. I’m so happy to know that you enjoyed the experience overall and that Alejandro made a positive impression during your time in Ecuador. I will be sure to share your kind words with him.

I also appreciate your feedback regarding the flight to the Galápagos and the visit to the crater lake on the last day. Your comments are so valuable to us, and we will take them into account as we continue refining our itineraries to create the best experience for our travelers.

It was a pleasure assisting you with this trip, and we are very grateful that you chose to travel with us. I hope the memories from your time here will stay with you forever.

Please feel free to reach out if your travels ever bring you back to South America. It would be wonderful to assist you again.

Warm regards,
Maria Jose

The perfect rebooot
Ecuador | Feb 4 - Feb 17, 2026

G
Glenn Q.
Kansas City, MO | Reviewed on Feb 20, 2026
I found the guides to be extremely educated in-the history and culture of their country and specific area they are guiding they are excellent drivers and their social skills are at a higher level Actually I found the people of Ecuador to be friendly and inviting I found myself in awe of this countries beauty and magistryI feel like I left a friend and I want to return Ecuador is a country I could easily call home I've gained abetter sense of who I am for spending just 2weeks there my... Read more

I found the guides to be extremely educated in-the history and culture of their country and specific area they are guiding they are excellent drivers and their social skills are at a higher level Actually I found the people of Ecuador to be friendly and inviting I found myself in awe of this countries beauty and magistryI feel like I left a friend and I want to return Ecuador is a country I could easily call home I've gained abetter sense of who I am for spending just 2weeks there my spirit has been rebooted

Hotel Review
Hostería Paraíso Vilcabamba
Vilcabamba

Very relaxing don't forget your swimsuit

Authenticity & Character
Location
Staff
Kindness that comes from the heart
Cleanliness & Comfort
Activity Reviews
Cuenca to Vilcabamba
Cuenca to Vilcabamba
Ecuador

The drive through the country was breathtaking

Quality of Experience
Feeling embraced by a culture Paola is an exceptional coordinator and host can't thank her enough
Food
Everything
Guides, Drivers and Staff
Transport
Visit to the Saraguro Community & Transfer to Cuenca
Visit to the Saraguro Community & Transfer to Cuenca
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Feb 23, 2026

Glenn, thank you so much for your incredibly kind words! Working together since last year and finally meeting you in person was truly special for me. Reading your reflection on Ecuador, its people, and the way the experience touched your spirit honestly moved me. This is exactly why I love what I do: creating journeys that connect people deeply with a place and with themselves. Ecuador will always welcome you back with open arms :) It was a real privilege to be part of your journey, and I hope this is just the beginning of many more adventures. Warmly, Paola & the Authentic Ecuador Team

Valentina and David were exceptional. Very ca...
Ecuador | Feb 8 - Feb 12, 2026

Vicki Lynn
Vicki Lynn M.
Chicago, IL | Reviewed on Feb 19, 2026
Valentina and David were exceptional. Very caring and concerned about our health and well being. Our only slight issue was more not enough communication prior to the trip about our departure time. We were checked into the Ilatoa Lodge on the evening of February 11, to then check out at noon on the 12th, although our flight was not until 1145pm. The lodge accommodated us at a cost of another night and offered to take us to a rose greenhouse, which was very thoughtful, but the cost was $35 a... Read more

Valentina and David were exceptional. Very caring and concerned about our health and well being. Our only slight issue was more not enough communication prior to the trip about our departure time. We were checked into the Ilatoa Lodge on the evening of February 11, to then check out at noon on the 12th, although our flight was not until 1145pm. The lodge accommodated us at a cost of another night and offered to take us to a rose greenhouse, which was very thoughtful, but the cost was $35 a person, not paid to the greenhouse but directly to Marcelo. Thought that was pretty pricey. Marcelo did take us to the airport while also encouraging us to call him if we were ever interested in another trip to Ecuador. I would not…..I am very pleased with kimkim and would feel comfortable trusting further travel organized through you.

Hotel Reviews
Swissotel Quito
Quito

Very nice hotel. Fabulous breakfast !

Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi
Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Ilatoa Lodge
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Antisana & La Mica Lagoon: A Day of Andean Wildlife & Scenic Beauty
Antisana & La Mica Lagoon: A Day of Andean Wildlife & Scenic Beauty
Ecuador

Lunch stop was the best

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

David went out of his way to make sure we saw Cotopaxi volcanoes it all her glory

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Ecuador

Kayaking was not fantastic, kind of lame equipment but understandable. Not worth the effort. Should encourage the rim hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking Fuya Fuya Volcano - Quito
Hiking Fuya Fuya Volcano - Quito
Ecuador

Very muddy trails plus I was not feeling well

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Feb 19, 2026
Hello Vicky, Thank you very much for your message. I sincerely appreciate you sharing your experience regarding Ilatoa Lodge. I am very sorry to hear that you felt uncomfortable at any point. That is certainly not the experience we strive to provide. Please rest assured that I will personally manage this matter with them, as professionalism, transparency, and warm hospitality are fundamental values in our work. Thank you as well for mentioning the additional charges and how they were... Read more

Hello Vicky,

Thank you very much for your message.

I sincerely appreciate you sharing your experience regarding Ilatoa Lodge. I am very sorry to hear that you felt uncomfortable at any point. That is certainly not the experience we strive to provide. Please rest assured that I will personally manage this matter with them, as professionalism, transparency, and warm hospitality are fundamental values in our work.

Thank you as well for mentioning the additional charges and how they were presented. Transparency and trust are extremely important to us, and I value your honesty and the confidence you placed in us throughout your journey. It means a great deal to know that you felt comfortable working together.

Please know that you will always have a team here in Ecuador who genuinely cares about you! Not only as valued clients, but as wonderful people we were fortunate to host.

With warmest regards,
Jacquie

Ecuador has so much more to show than just the Galapagos...
Ecuador | Jan 23 - Feb 6, 2026

Craig
Craig A.
Brookhaven, GA | Reviewed on Feb 09, 2026
The trip was planned with every detail covered. Anthony did a great job of planning and checking in along the way. Galapagos was best seen by boat, and I am happy with the selection of a 4-day cruise. The 8-day mainland tour of Ecuador was amazing with Stalin as our guide and driver. Talk about personal experience. All the volcanoes were amazing and some areas like Banos and Cloud Forrest I didnt know I needed to see.
I highly recommend.
Read more

The trip was planned with every detail covered. Anthony did a great job of planning and checking in along the way. Galapagos was best seen by boat, and I am happy with the selection of a 4-day cruise. The 8-day mainland tour of Ecuador was amazing with Stalin as our guide and driver. Talk about personal experience. All the volcanoes were amazing and some areas like Banos and Cloud Forrest I didnt know I needed to see.
I highly recommend.

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela
Authenticity & Character
Location
Its right at the airport
Staff
Cleanliness & Comfort
M/Y Bonita
Quito

Boat and nature guide was amazing. Honestly, the food was really not that spectacular, ok but not amazing.

Staff
Cleanliness & Comfort
Chilcabamba Lodge
Machachi

An amazing place to stay.

Location
Staff
Cleanliness & Comfort
Activity Reviews
 AM: Gianni Arismendy Interpretation Center & Kicker Rock (San Cristóbal Island)
AM: Gianni Arismendy Interpretation Center & Kicker Rock (San Cristóbal Island)
Cruise Ship
Quality of Experience
Transport
Lodging at Chimborazo Lodge
Lodging at Chimborazo Lodge
Chimborazo

Just wow. Would go back

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anthony Zambrano
Anthony
Anthony Zambrano
Local specialist in Ecuador Quito | Replied on Feb 09, 2026
Hi Craig
Thank you so much for your words and for trusting me with your adventure.
I’m really happy to hear how much you enjoyed both sides of Ecuador. Experiencing the Galapagos by cruise and then exploring the mainland volcanoes, Baños, and the cloud forest gives such a complete picture of the country, and I’m glad it all came together the way it should. Those are exactly the kinds of places people don’t always expect, and then they end up being highlights.
Stalin will be so happy and proud...
Read more

Hi Craig
Thank you so much for your words and for trusting me with your adventure.
I’m really happy to hear how much you enjoyed both sides of Ecuador. Experiencing the Galapagos by cruise and then exploring the mainland volcanoes, Baños, and the cloud forest gives such a complete picture of the country, and I’m glad it all came together the way it should. Those are exactly the kinds of places people don’t always expect, and then they end up being highlights.
Stalin will be so happy and proud to read this. He truly cares about giving a personal experience, not just a tour, so your comment means a lot. I’ll make sure he sees it.
Thank you again for the recommendation. It was a real pleasure planning this journey with you, and you’ll always have a friend here in Ecuador when you’re ready to come back.
All the best from the Middle of the World!
Anthony

This trip was amazing! Loved Ecuador
Ecuador | Jan 20 - Jan 31, 2026

Elise
Elise C.
Manhattan, NY | Reviewed on Feb 04, 2026
This trip was amazing! I was so impressed with the country, the food, and the people. Karla was absolutely phenomenal.
She was patient, kind, and always available. She answered all of my questions, even the silly ones! She was kind enough to even accompany me to see the Cathedral and spend time after work one night. It is really nice getting to know the person whom you have trust in while in a foreign country. Fransisco was also wonderful. He was knowledgeable, sensible, helpful and very...
Read more

This trip was amazing! I was so impressed with the country, the food, and the people. Karla was absolutely phenomenal.
She was patient, kind, and always available. She answered all of my questions, even the silly ones! She was kind enough to even accompany me to see the Cathedral and spend time after work one night. It is really nice getting to know the person whom you have trust in while in a foreign country. Fransisco was also wonderful. He was knowledgeable, sensible, helpful and very caring when the altitude was too much. He was prompt and very great to get to know. He was a confident driver in traffic around Quito as well. It was difficult on the horseback ride as no one spoke English. The ride was beautiful, but would have been better to understand where we were. My bike ride was also very nice. both Paulo and Freddy were very adept at navigating traffic around the city and communicating. Couldn't have been better. As for the Galapagos, this part of the trip was wonderful--the swimming, boats, snorkelling. The transport team was a little difficult. most did not seem to speak english very well. Especially transport to/from the boats and airport. The snorkelling both Tintoreras and Los Tuneles was very very good. the guides were personable and friendly. They paid attention to detail and safety as well. I would have liked a more active kayak experience, but relaxing while the guide paddled was nice, none the less. I will/have already recommended Kim Kim for future travel to all of my friends as well.

Hotel Reviews
Vieja Cuba
Quito

Room was nice, but a bit warm. It was very quiet. It was a difficult time hauling heavy bags up/down three flights of stairs. Breakfast staff and receptionist were wonderful. Very helpful.

Authenticity & Character
Location
nice hotel but off the beaten track.
Staff
receptionist was very friendly.
Cleanliness & Comfort
Chilcabamba Lodge
Machachi

wonderful beautiful and spacious hotel. The little garden was worth the walk. Dinner was amazing. The hotel was a bit remote and far away from ANYTHING>

Authenticity & Character
Location
Very far from a city.
Staff
owner was very pleasant and introduced herself. Receptionist was nice and pleasant as well.
Cleanliness & Comfort
Hotel Deja Vu Galapagos
Pto. Ayora

this hotel was very nice, close but not too close to the city (nice walk), near to some restaurants. staff was friendly and helpful although English was marginal. Pool was nice. a/c was great in the room and breakfast room, but the rest of the building was rather warm .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

very clean, comfortable, spacious hotel. amenities were good. dining options were a little pricey but food was excellent.

Authenticity & Character
futuristic hotel and interesting architecture.
Location
great for the airport--shuttle was available. far from the city.
Staff
very pleasant
Cleanliness & Comfort
Hotel Loja Galapagos
Puerto Villamil

The hotel was clean, although a bit dated. A/c was nice. pool was very pleasant. The receptionist, Diego, was wonderful! He was personable and spoke very good English and was very fun to talk to. The central area was nice to relax in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Middle of the World Visit & Cooking Class Experience in Quito
Middle of the World Visit & Cooking Class Experience in Quito
Quito

Phenomenal !!!! The experience was great and the food was tremendous. Loved the chef as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito was great, the Galapagos guides did not speak much English and seemed rather preoccupied.
Kayaking on Tortuga Bay
Kayaking on Tortuga Bay
Puerto Ayora

it was very very hot on Tortuga bay! even with sunscreen, it was scorching. swimming and snorkelling was very relaxing. There was very little interaction between the guide and myself. He was rather standoff-ish. the walk was nice and the fish were great! I would have liked to paddle the kayak but the guide insisted that he was going to paddle while I just sat and relaxed. Turtles and sharks were very cool to observe in their natural habitat. Guide recommended to take the speed boat back to save time and allow the afternoon to relax. Felt like he was in a hurry to return.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Quito Bike Tour
Cultural Quito Bike Tour
Quito

Both Paulo (the route) and Freddy (the commentary and history) were wonderful. Very nice and paid attention to safety.

Quality of Experience
Food
chocolate tour was nice.
Guides, Drivers and Staff
Transport
I was picked up in front of the hotel. Great place to start from!
Mindo Cloud Forest
Mindo Cloud Forest
Ecuador

the weather was POURING on this day but the birds were so very very cool! We saw lots of birds, even a Toucan. the hummingbirds were magnificient.

Quality of Experience
Food
great local restaurant and pan bread!
Guides, Drivers and Staff
Fransisco knew the guides and the area well.
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

We only could see the volcanoe peaking from beyond many clouds. altitude sickness was a problem. walking around the small lake was nice. Fransisco's knowledge helped a lot.

Quality of Experience
Horsebackriding.
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

the animals were very very interesting to observe in their habitat. the guide was very knowledgeable but not really interested in interacting as people. She did eventually open up a little bit. The drivers did not speak English and the whole pick up from the airport was rather confusing and a little stressful. One of the airport personnel had retrieved my bag (unbeknownst to me) and put it aside. After all the luggage was retrieved I happened to see my bag in the corner and had to ask about it. The man did not speak English. I had to take the bag and look for my guides in a sea of people. The tree planting was quick and the "gardener" did not speak any English. basically he had dug the small hole, handed me the plant (I am not sure what is was??) and motioned me to put it in the hole. We ate at the newly refurbished dining hall overlooking the Tortoise area. The meal was excellent and the staff was courteous.

Quality of Experience
Food
Guides, Drivers and Staff
only spoke Spanish and were rather cold.
Transport
make sure that the guides are there with a sign with the name as I had NO idea where and whom were picking me up.
Quilotoa Lagoon - Quito
Quilotoa Lagoon - Quito
Ecuador

I ended up NOT doing this activity as the altitude sickness prevented me safely enjoying the views.

Guides, Drivers and Staff
Fransisco was very astute and in the name of safety suggested we skip this experience.
Transport
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

This was an excellent tour. the guide was very knowledgeable, took questions, spoke good English yet spoke to the Ecuadorians as well. the animals were very happy letting us observe them. the guide seemed to know exactly where to find the different species that made the trip worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Ecuador

probably the best experience of the trip! the guides were great, they all were very very helpful and attentive. the food was excellent (cooked on the boat between snorkeling), snorkeleing was great and the guide even took photos and videos he shared with us. he was very patient and even helped with a new facemask that I had purchased for the trip.

Quality of Experience
Food
yellowfin tuna steaks, watermelon, grilled veggies.
Guides, Drivers and Staff
They all spoke English, they were polite and paid attention to detail.
Transport
pickup was on time and everything was planned to the minute without seeming rushed. all spoke English.
Day at leisure - Speedboat to Santa Cruz Island
Day at leisure - Speedboat to Santa Cruz Island
Puerto Ayora

the pickup at the boat was very confusing as the guides did not speak much English and were not very attentive. a list of available restaurants and a local map would be very helpful.

Quality of Experience
need restaurant suggestions and a map
Food
1835 restaurant was very good.
Guides, Drivers and Staff
Transport
Connect with your flight to Galapagos
Connect with your flight to Galapagos
Ecuador

guide was on time to drive us to the airport.

Quality of Experience
Guides, Drivers and Staff
not very interactive
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador

no activities as we got in to the city late.

Quality of Experience
Guides, Drivers and Staff
not very attentive and difficult to connect with them---needed a better sign.
Transport
Local specialist: Karla Guerrero
Karla
Karla Guerrero
Local specialist in Ecuador | Replied on Feb 10, 2026

My dear Elise,

I was so happy to read your beautiful feedback. It was truly an honor to work with you on planning this wonderful trip, and having the chance to get to know you was amazing. Moments like these remind me why I love this job so much!

I carefully read your feedback, and there are a few points you mentioned that I will definitely use to continue improving.

I hope you come back soon, or perhaps I’ll be the one visiting you in the States.

Your friend,
Karla