Ecuador Travel Agents

The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so many experiences ( chocolate tastings, coffee tastings, etc)…we feel like we are leaving a good friend in a country that we cannot wait to return to! Thank you again Paola! And Thank you Paul! and thank you Daniel!

Hotel Review

Napo Cultural Center

Quito

The Cultural Center was a great fit for us, amazing food, wonderful guides, and fabulous cultural as well as animal interactions!

Authenticity & Character

Love that it is owned and operated by the indigenous tribe

Location

Easy to do wildlife viewings each day

Staff

Everyone was helpful, professional, and truly seemed to love their job

Cleanliness & Comfort

Spotless, comfy, and great food!

Activity Review

Cooking Class

Quito

We had so much fun with Carolina, the chef! The food we made was delicious!

Quality of Experience

The fun history provided by the chef as we cooked everything

We had a fabulous trip hiking in Ecuador, including Cotopaxi, Quilotoa, Chimborazo, Cajas National Park, and Ingapirca with our great guide Milton. It included collaborative planning; when a landslide blocked the road to one of our hotels, the team quickly found a new hotel that we could get to. I cannot say enough positive things about Milton; truly a great ambassador for all Ecuadorians.

I contacted kimkim to help craft a custom itinerary with a guide spend almost a week hiking in the Ecuadorian Andes. The kimkim staff was professional and responsive. Most importantly, they contracted an independent local guide who spoke excellent english and specialized in hiking trips.

During the trip we had to adjust the itinerary based on road conditions after a very strong storm closed the road to one of our our planned overnight stay locations. Alternative accommodations were made seamlessly, and it was great to see that the kimkim folks and our local guide were on the same page and kept us in the loop.

My one change would probably be to find a location closer to Chimborazo outside of Riobamba instead of staying in town. The town is not terribly clean and fairly noisy. While our time there was completely fine, l would suggest this improvement for the next group interested in doing a trip similar to ours.

Lastly, I can't say enough good things about our local guide Milton. He really made our trip special and we will treasure our time together for a long time.

Hotel Reviews

Mansion Santa Isabella

Riobamba

While the Andalusian style is nice, the staff was only moderately helpful and the room overlooking the street was very noisy.

Authenticity & Character

Location

Staff

The weekend staff was not terribly friendly or helpful. It didn't seem like they enjoyed their job very much.

Cleanliness & Comfort

Santa Lucia House - Forum

Cuenca

Wonderful staff, great location, and a lovely interior. Our room was situated at the front of the hotel, so we heard som street noise, but the large sitting room just outside our room more than made up for it. Breakfast was good. We really appreciated they adjusted their breakfast schedule to accommodate us leaving early in AM on two different occasions.

Authenticity & Character

Lovely traditional Andalusian style.

Location

Less than 5 minutes to the town center.

Staff

Everyone we met was friendly and helpful

Cleanliness & Comfort

Activity Reviews

Explore Cotopaxi National Park

Ecuador

We totally lucked out to see the mountain. Great hikes to the Rifugio and around the lake.

Quality of Experience

Guides, Drivers and Staff

Transport

We used a local driver for the last part of the drive.

Explore the Quilotoa Lagoon

Ecuador

The hike around the crater is terrific. There is some steep vertical in the first quarter of the hike going counterclockwise, so be ready for that.

Quality of Experience

Food

Guides, Drivers and Staff

Our guide Milton recommended going counterclockwise, which was totally the right call.

Transport

We made a decision the night before to stay in Chugchilan instead of Isnilivi. Not only were we closer to the lake the next day, but we luckily avoided a major landslide that would have kept us from getting to Quilatoa at all.

Cuenca City Tour

Ecuador

Cuenca is a special town. We were fortunate that our guide Milton was from there, so we totally benefitted from having a local experience.

Quality of Experience

Meeting our guides family.

Food

Guides, Drivers and Staff

Milton's family was awesome.

Transport

Cajas National Park

Ecuador

Who knew Scotland was in Ecuador. This is a very special place to hike.

Quality of Experience

We lucked out on the weather. Go early!

Guides, Drivers and Staff

Transport

Planning with Kimkim and the local agency in Ecuador was a great choice. It made our life super easy and everything was immaculately planned for and organized. Paola was super responsive and kind in her communications. Her local team did their best to make our stay memorable and we especially enjoyed our local tour guide, Jose, in Quito. The activites we did and places we visited were well selected for our family and we enjoyed them very much.

This is our second time using KimKim to plan a big international trip for a couple or small group. We appreciate the individualized care and service given right from the start by agents online. It is easy to customize your itinerary based on budget, activities, and timing. During the course of this trip, we encountered a third party guide who did not meet our expectations in the service or interactions provided. When we provided feedback about this experience, our KimKim agent was quick to respond and help to make changes so that the remainder of our trip was not negatively impacted. We appreciated the time and effort this took. The rest of our trip, activities, and guides were superb, allowing us to enjoy the wonder and beauty of the Galapagos while feeling truly listened to and taken care of. We continue to hold KimKim in high regard and would use their services again in the future to help in planning a memorable trip.