Ecuador Travel Agents

Kimkim has selected the best Ecuador travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Ecuador who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Ecuador
Chat with a local specialist who can help organize your trip.

Liz Karen L. Jihuallanca

(131 reviews)
Ecuador Travel Agent based in Cusco
Liz Karen specializes in: "I specialize in creating authentic experiences all across Peru, with easy connections to Bolivia, the Galapagos, Ecuador, Brazil, and Chile—focusing on the must-see highlights in each place. Whether you're into culture, tradition, adventure, or something off the beaten path, I’m here to help you make unforgettable memories!
Recent traveler reviews for Liz Karen:
"Liz Karen, from the start, was wonderful at helping us plan our trip." - by Douglas, Oct 25, 2025 · see review
"Liz Karen was great in helping us plan our trip." - by Leslie, Oct 14, 2025 · see review
"Liz Karen got us to the Amazon Jungle (Puerto Maldonado), Cusco, and Machu Picchu in one week." - by brian, Jul 26, 2025 · see review

Alvaro Pereira

(83 reviews)
Ecuador Travel Agent based in Quito, Ecuador
Alvaro specializes in: Highlands, Coast, Cloud Forest, & Amazon of Ecuador, Colombia and Peru - Galapagos: Island Hopping and Cruises - Self Driving Trips - Inclusive Travel - Family Adventures
Recent traveler reviews for Alvaro:
"Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys)." - by Eric, Sep 5, 2025 · see review
"Alvaro made the planning process very easy and quickly answered all our questions." - by Stephanie, Sep 2, 2025 · see review
"We were impressed with the time that Alvaro, and especially Steven, took to understand our individual needs." - by Clyde, Jun 15, 2025 · see review

Mathias Onisseit

(61 reviews)
Ecuador Travel Agent based in Quito, Ecuador
Mathias specializes in: Hiking, off the beaten track, cloud forest, rain forest
Recent traveler reviews for Mathias:
"The service that we received from Mathias, our local specialist was nothing short of spectacular." - by Abby, Mar 6, 2025 · see review
"A fantastic tour put together by Mathias!" - by Nihar, Dec 29, 2024 · see review
"This is the third time we worked with Mathias, and it was as always, a great trip." - by Victoria, Aug 10, 2024 · see review

Linda Schulz

(30 reviews)
Ecuador Travel Agent based in Quito
Linda specializes in: Off-the-beaten-track; rainforest; Galápagos; active tours
Recent traveler reviews for Linda:
"Linda was very helpful and listened to what we thought we wanted to do and then discussed it with us." - by Patrick, Jul 23, 2025 · see review
"This was a great trip Linda did a great job planning everything!" - by Rita, Nov 19, 2024 · see review
"Linda was beyond fabulous- knowledgeable, friendly, accommodating." - by Marcia, Apr 22, 2024 · see review

Isabel Pérez

(13 reviews)
Ecuador Travel Agent based in Quito
Isabel specializes in: Trips to the highlands of Ecuador, wildlife, Amazon Rainforest, Galapagos Islands
Recent traveler reviews for Isabel:
"I want to thank our local specialist, Isabel, for the perfect organization of this vacation." - by Tanya, Nov 3, 2024 · see review
"It was an amazing and wonderful experience made easy and worry-free by Isabel Pérez's diligent planning and responsiveness to our requests and force major causes requiring changes in the itinerary." - by Ora, May 1, 2024 · see review
"Isabel was manning the control decks and absolutely nailed it." - by Stuart, Nov 18, 2023 · see review

Nicolas Cadena

(13 reviews)
Ecuador Travel Agent based in Ecuador
Nicolas specializes in: Amazon expeditions, Galapagos Island hopping adventures, Andean highlands exploration
Recent traveler reviews for Nicolas:
"Nicolas did an amazing job of answering my numerous questions." - by Laura, Dec 7, 2024 · see review
"Nicolas arranged special arrangements for us and was great to work with." - by Matt, Dec 3, 2024 · see review
"Nicolas helped me organize a scuba dive for my last day in the Galapagos and stayed in touch throughout the whole trip to check on me which was great." - by Chloe, Jan 28, 2024 · see review

Paola Vera Feijoo

(13 reviews)
Ecuador Travel Agent based in Quito
Paola specializes in: Tailor made trips, Galapagos Islands (island hopping and cruises), Amazon, Andes, Coast
Recent traveler reviews for Paola:
"Paola was INCREDIBLE!" - by Susan, Oct 28, 2025 · see review
"Paola was extremely responsive and generated a trip capturing everything I wanted for a last minute trip." - by Tara, Aug 16, 2025 · see review
"Thank you Kimkim Travel, especially Paola Feijoo, Paul Cisneros, and Ramiro for creating such an amazing itinerary for our family to visit Ecuador." - by Uyen, Jun 16, 2025 · see review

Jacquie Granda

(11 reviews)
Ecuador Travel Agent based in Quito - Ecuador
Jacquie specializes in: Birdwatching, Wellness Experiences, Food Tours, Family trips, Romantic trips, Hikking, Taylor made tours, Mountain Climbing, Historical and Cultural Tours, Regenerative Tours
I am an Ecuadorian woman, born and raised in Quito, deeply proud of my cultural heritage. I was fortunate to grow up in a lush valley surrounded by mountains, snow-capped volcanoes, thermal springs, crystal-clear streams, and the crisp winds of the Andean highlands. Ecuador’s extraordinary... read more

Paul Cisneros

(8 reviews)
Ecuador Travel Agent based in Quito
Paul specializes in: Galapagos, Amazon Rainforest, Ecuadorian Andes, wildlife
Recent traveler reviews for Paul:
"Paul made the planning process very easy and catered to all of our very specific requests." - by Penelope, Aug 20, 2025 · see review
"The trip organiser Paul did an exceptional job keeping abreast of every detail." - by Howard, Jul 14, 2025 · see review
"We had an absolutely wonderful time on our trip to Ecuador and Paul was a big part of making it so special and memorable." - by Ginger, Jul 11, 2025 · see review

Maria Jose Jaramillo

(7 reviews)
Ecuador Travel Agent based in Quito, Ecuador
Maria Jose specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Peru, Hiking, Colombia, Cultural Excurtion, Adventure Excurtion, Senior Travelers
I grew up in a family with roots in different parts of the country. From a young age, I had the chance to travel and explore the culture, history, and nature of Ecuador and South America. These experiences sparked my love for travel and inspired me to study a professional degree in tourism. That... read more
Maria Jose's Favorite Itineraries:

Karla Guerrero

(4 reviews)
Ecuador Travel Agent based in Ecuador
Karla specializes in: Custom Itinerary Planning , Galapagos Islands Expeditions , Amazon Rainforest Adventures , Andean Mountain Expeditions , Luxury Travel and Boutique Experiences , Cultural and Heritage Tours
Born and raised in Ecuador, I’ve enjoyed exploring every corner of my beautiful country, always seeking out its hidden gems. What drives me is simple: I want to create unforgettable experiences for every traveler, moments that leave a lasting impact. For me, travel is more than just visiting new... read more

Anthony Zambrano

(2 reviews)
Ecuador Travel Agent based in Ecuador Quito
Anthony specializes in: Tailor-Made Tours Across Ecuador and Peru, Expedition Cruise Itineraries in the Galápagos & Amazon, Galápagos Island-Hopping Adventures, Amazon Rainforest Wildlife & Lodge Experiences, Andean Hiking & Trekking.
From an early age, I had the privilege of exploring every corner of Ecuador with my family—each journey a new chapter in a lifelong love story with this extraordinary land. Those first adventures lit a spark in me, revealing just how rare and remarkable it is to call such a natural paradise... read more
Anthony's Favorite Itineraries:
Ecuador Travel Agent based in Quito
María Belén specializes in: Creating exciting itineraries, assessing travelers with their needs, and meeting travelers' expectations with interesting trip ideas.
I believe that travel should bring spiritual and cultural knowledge to travelers. When we travel, we learn a lot and grow through our lived experiences. In the same way, the impact we should leave on each of the places we visit should also be positive, it is a give-and-take that makes the trip... read more
María Belén's Favorite Itineraries:

Tamer Obeid

(1 review)
Ecuador Travel Agent based in Quito, Ecuador
Tamer specializes in: The Galapagos Islands, The Andean Highlands, The Amazon, Cruises, Pacific Coast, Arab Travelers to Latin America, University & School Groups
A traveler myself since 1997, blessed to have had unforgettable experiences in different parts of this world that haven’t ceased to amaze me! Originally from the Middle East, I have lived in the UAE, Qatar, Malaysia, and Turkey. Landed in Ecuador almost 9 years ago, and it didn’t take long to... read more

Ariel Chasi

(1 review)
Ecuador Travel Agent based in Quito
Ariel specializes in: The Galapagos Islands (cruises and island hopping), The Amazon, The Andes
Born and raised in Quito, I’ve always had a deep love for my country and for travel. Traveling around Ecuador and living near the historic center of Quito have shaped my appreciation for nature, culture, and history. These experiences have inspired me to share the richness of Ecuador with others.... read more

More in Ecuador


Trip Reviews for Ecuador

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 298 ratings

Caring, attentive and professional- thanks Majo!
Ecuador | Oct 7 - Oct 30, 2025

Amy
Amy J.
Canada | Reviewed on Nov 01, 2025
Majo was excellent to work with! She helped us create our own private itinerary of Peru and Ecuador and was available all the time throughout the trip - she even helped us book an uber from her home one evening when my family were out for dinner without cell service. She stayed on the line with the driver until we got to our destination. That is just an example of her exceptional service and care she puts into her clients and their experience. Our guides each day were similarly helpful and... Read more

Majo was excellent to work with! She helped us create our own private itinerary of Peru and Ecuador and was available all the time throughout the trip - she even helped us book an uber from her home one evening when my family were out for dinner without cell service. She stayed on the line with the driver until we got to our destination. That is just an example of her exceptional service and care she puts into her clients and their experience. Our guides each day were similarly helpful and knowledgeable.
We had an unforgettable trip to Peru and Ecuador thanks to the careful planning and continued support throughout from Majo!

Hotel Reviews
Mamasara
Cusco

Lovely, clean hotel with spacious room close to the historic central part of Cusco

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vieja Cuba
Quito

This a charming and beautiful hotel. Nikki at the front desk was so helpful and pleasant to work with!

Authenticity & Character
Location
Not very close to the historic centre but a good area and easy enough to get to other areas
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Charming hotel with lovely staff and the friendliest dogs around

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Isla de Baños Hosteria y Spa
Baños

Beautiful rooms! Lots of space for families!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suchipakari Jungle Lodge
Puerto Misahuallí, Tena Napo

A beautiful hotel in the jungle!

Authenticity & Character
Location
Beautiful and secluded for a memorable Amazon experience
Staff
Cleanliness & Comfort
Princesa Toa
Quilotoa

Clean and comfortable with attentive staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

A great hotel with large comfortable rooms, excellent breakfast and just minutes to the main downtown

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ilatoa Lodge
Quito

Absolutely beautiful hotel with incredibly caring staff!

Authenticity & Character
Location
Excellent for a close location to the airport!
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to the Jungle: Hike, River Adventure, and Wildlife
Welcome to the Jungle: Hike, River Adventure, and Wildlife
Archidona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uncover the Rich History and Vibrancy of Cusco
Uncover the Rich History and Vibrancy of Cusco
Cusco

We learned so much about Cusco and the Inca during this trip. Our guide Adriel was exceptional

Quality of Experience
Food
Guides, Drivers and Staff
Adriel was so vibrant, knowledgeable and passionate!
Transport
Pisaq Market & Ollantaytambo Adventure
Pisaq Market & Ollantaytambo Adventure
Ecuador

A wonderful tour with lots to see and do.

Quality of Experience
Guides, Drivers and Staff
Raul was an excellent guide and took extra time to teach my daughter to play her new flutes she bought. He was very knowledgeable about the history and local areas.
Transport
Exploring The Salt Mines of Maras & The Ruins of Moray
Exploring The Salt Mines of Maras & The Ruins of Moray
Cusco

Adriel our guide took us for another amazing tour day! The mines literally made me say ‘wow’ when we first saw them. Morray was so impressive to see.

Quality of Experience
Food
Guides, Drivers and Staff
Superb and friendly! Adriel is excellent
Transport
Crown Jewel of Peru: Machu Picchu Sanctuary
Crown Jewel of Peru: Machu Picchu Sanctuary
Ecuador

Truly a must see! As good as everyone says it is… and more!

Quality of Experience
Food
Loved the restaurant over looking the river
Guides, Drivers and Staff
Richard was fantastic - very knowledgeable and a talented phoyographer as an added bonus! We got wonderful pictures and videos of our visit from him!
Transport
Quito Tour Bus: City Highlights, Teleférico, Panecillo & Middle of the World in One Day
Quito Tour Bus: City Highlights, Teleférico, Panecillo & Middle of the World in One Day
Quito

The tour we went on, the City tour hop-on-hop off was good but we never actually went to the Middle of the World or the Teleferico as described.

Quality of Experience
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Ecuador

We loved it here. We enjoyed the kayaking and the breathtaking views both from the beauty and the altitude!

Quality of Experience
Food
Guides, Drivers and Staff
Francisco was so fantastic to travel with!
Transport
Swing at the End of the World & Waterfall Route in Baños
Swing at the End of the World & Waterfall Route in Baños
Baños

So much fun!!! Loved it

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador
Food
The restaurant Francisco took us too was delicious!
Guides, Drivers and Staff
Francisco was awesome! So much fun, informative and took care of us like we were old friends.
Transport
Otavalo Day Trip by Tour Bus: Markets, Waterfalls, and More
Otavalo Day Trip by Tour Bus: Markets, Waterfalls, and More
Otavalo

This had to be canceled due to the protests in Otavalo

Horseback Adventure Through Cotopaxi National Park
Horseback Adventure Through Cotopaxi National Park
Cotopaxi

We were caught in a huge thunderstorm with rain, hail and lightning. We decided to keep our ride short because we were getting cold but the ponchos provided by the riding centre were very appreciated

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amazon River Adventure: Wildlife, Kichwa Culture, and Traditional Crafts
Amazon River Adventure: Wildlife, Kichwa Culture, and Traditional Crafts
Archidona

So busy! It’s a long day but very interesting and worthwhile

Quality of Experience
Food
Guides, Drivers and Staff
Klever was a great and enthusiastic guide 👍
Transport
Chocolate Workshop and Farewell: A Sweet Ending to Your Amazon Adventure
Chocolate Workshop and Farewell: A Sweet Ending to Your Amazon Adventure
Archidona

A cool learning experience to understand the chocolate making process

Quality of Experience
Food
Guides, Drivers and Staff
Amazonian Adventure: Exploring Mystical Caves, Waterfalls, and Kichwa Culture
Amazonian Adventure: Exploring Mystical Caves, Waterfalls, and Kichwa Culture
Archidona

Due to communication confusion, we were just driven from our lodge in the Amazon to Quito. We inquired before leaving about seeing the waterfalls and caves but were told we were only being driven to Quito. Thankfully we reached out to Majo at lunch and still managed to go to the Thermals at least.

Quality of Experience
Food
Gina’s restaurant was delicious!
Guides, Drivers and Staff
Our driver was nice and helpful where he could be but he was not told of the urinary we were supposed to have
Transport
Discover Mindo: Full-Day Tour Bus with Hummingbird Reserve, Waterfalls & Chocolate Tasting
Discover Mindo: Full-Day Tour Bus with Hummingbird Reserve, Waterfalls & Chocolate Tasting
Mindo

Very cool to see so many hummingbirds so closely!

Quality of Experience
Guides, Drivers and Staff
Josh was excellent!
Transport
Arrival to Santa Cruz Island  & Afternoon at Leisure
Arrival to Santa Cruz Island & Afternoon at Leisure
Puerto Ayora

We had a great first day just exploring the town ourselves

Embracing Nature's Giants: Exploring Santa Cruz Island's Highlands
Embracing Nature's Giants: Exploring Santa Cruz Island's Highlands
Ecuador

So cool to see these creatures up close in their natural habitat

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring The Charles Darwin Research Station
Exploring The Charles Darwin Research Station
Ecuador

Loved being here to see all the research and projects going on to protect this amazing archipelago

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Puerto Ayora

We got to see nesting Blue footed Boobies! Definitely the highlight of the day

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Pinzon Island & La Fé
Discover Pinzon Island & La Fé
Puerto Ayora

Our tour didn’t actually end up following the itinerary. It was amazing nonetheless! We started snorkeling at Daphne island then went to Pinzon after lunch. There was no fishing experience. Other guests were able to request their meal for lunch but we were not invited to do so or it was not mentioned ahead of time to us. It was a bit of a problem for me but the staff improvised on the boat and got me a meal that was safe for me to eat due to a medical condition. That was appreciated!

Quality of Experience
Food
Ensuring all participants are given the chance to pre-order meals
Guides, Drivers and Staff
Transport
Free Morning Until Departure
Free Morning Until Departure
Ecuador
Transfer to the airport for your flight back home (Departure)
Transfer to the airport for your flight back home (Departure)
Ecuador

Our driver and guide, Christian, is so helpful and attentive. He got us to the airport on 2 occasions and each time in a way that was stress or worry free. The day we spent at the middle of the world was so fun as well!

Quality of Experience
Guides, Drivers and Staff
Christian is great!
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 01, 2025

Hi Amy,

Thank you so much for your beautiful words. those mean a lot to me! I’m so happy to know that you and your family had such a memorable experience in Peru and Ecuador. It was a real pleasure helping you bring this trip to life and being part of your adventure.

I’m really grateful for your trust and kindness throughout the process, travelers like you make my job so special. I hope our paths cross again soon for another amazing journey!

Warm regards,
Majo

Johanna and Kristy, a great team!
Ecuador | Oct 11 - Oct 18, 2025

Ajay
Ajay P.
San Jose, CA | Reviewed on Oct 28, 2025
Johanna was great helping through the various iterations of our plans. We had to postpone in 2024 due to medical issues, then in 2025 due to the Machu Picchu protests and split Peru part away. Johanna patiently helped guide us through all the changes and made all the arrangements according to our wishes. Kristy was great in the operational aspects transitioning from planning to the actual trip and providing prompt support during the trip through WhatsApp chats. Weather and local scenes can... Read more

Johanna was great helping through the various iterations of our plans. We had to postpone in 2024 due to medical issues, then in 2025 due to the Machu Picchu protests and split Peru part away. Johanna patiently helped guide us through all the changes and made all the arrangements according to our wishes. Kristy was great in the operational aspects transitioning from planning to the actual trip and providing prompt support during the trip through WhatsApp chats. Weather and local scenes can raise unpredictable challenges; Kristy helped us through it all. Great team!

Hotel Review
Ikala Galapagos Hotel
Puerto Ayora

Kitchen staff, particularly Luis, went out of their way to cater to our vegan needs both at breakfast and dinner with special preparations. Charming rooftop dining with ocean view and open as well as covered seating with a wide breakfast buffet spread with a lot of choices.

Authenticity & Character
Quad setting with pool in the middle and buildings secluded from the road. Charming rooftop dining with ocean view and open as well as covered seating with a wide breakfast buffet spread with a lot of choices.
Location
On the western end of town away from many restaurants but near a supermarket, the Galapagos Deli that had a vegan sandwich, the jetty and promenade with a fresh coconut stall and multiple souvenir vendors. Great for all we needed.
Staff
Great kitchen staff who went out of their way. Office staff did their job but nothing noteworthy
Cleanliness & Comfort
3 separate beds and a sofa set made a comfortable setting. Bathroom was big enough for all the needs; sink separate from the toilet/shower area allowed multiple people to get ready. The sockets were behind the beds and not on the side making it difficult to charge electronics.
Activity Reviews
Quito & Equator Full Day Tour
Quito & Equator Full Day Tour
Quito

Javier, and his wife Fatima, took us to the Intinan museum in the morning and dropped us off at the and the Mitad del Mundo museum, the monument erected by the western surveyors. We visited the Panecillo in the afternoon. Javier and his wife were very helpful at all places.

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Quito
Depart Quito
Ecuador

Kristy was very supportive on this last day where we traveled from Galapagos to Quito AND took a midnight flight back to the US - a very long day! The taxi stand at the Quito airport was very supportive to help us with a quick visit back to the city for our dinner. There are no places at or near the airport with vegan options for food. The driver of the taxi that the airport staff arranged spoke no English so it made for an interesting 1hour each way to the city with our broken spanish and google translate. Luckily the driver's ecletic liking in music helped as we listened to the variety.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Guayaquil: Free day to explore
Welcome to Guayaquil: Free day to explore
Guayaquil

We arrived too late in the evening so had just enough time to get to our hotel for relaxing that night. Wyndham Santa Ana is a great place, right on the Malecon.

Exploring Tortuga Bay Beach
Exploring Tortuga Bay Beach
Puerto Ayora

Did not do this; instead did 2 islands - Bartolome and North Seymour. All comments combined on the Darwin station, 1st island review

Speed Boat to Puerto Ayora & transfer to Baltra Airport
Speed Boat to Puerto Ayora & transfer to Baltra Airport
Ecuador

On the airport drop off day, we were driven in a van and then a ferry, similar to on the arrival day like on the arrival day, but in reverse. There was no speed boat! Astrid was great again! She stayed back at the airport till we were through security and at the gate, making sure we were in good hands. She stayed in touch with WhatsApp till we reached Quito. Very caring person!

Guayaquil City Tour
Guayaquil City Tour
Guayaquil

Lilian was an awesome guide. She arrived on time, stayed long enough to cover everything we wanted to do and did not rush us. She walked with us to all the places on our list and had the cards for the Aerovia cable car to make it easy to purchase the tickets. She told us about which places were safe and kept us away from places that were not safe. She even took us to a great souvenir shop and helped us with the shopping. She went out of the way to recommend vegan restaurants we should try! She also told us of a safe walking route to go see the giant monkey statue (Estatua Del Mono Machín) within walking distance of the hotel but in the median of the Juan Javier Marcos y Aguirre road on the way to the airport.

Quality of Experience
One word - Lilian!
Guides, Drivers and Staff
One word - Lilian! Highly recommend her as a tour guide!
Transport
The driver had a hard stop due to a trip to the highlands but otherwise she was supportive of the extra time and taking us back and forth to the souvenir shop, as we requested, after we agreed to pay extra.
Fly to Santa Cruz Island & Tour Charles Darwin Station
Fly to Santa Cruz Island & Tour Charles Darwin Station
Ecuador

Astrid was awesome! She was full of experience and information; very patient and willing to share her knowledge, answer any questions. Astrid picked us up at the airport on the first day. She was our guide to Darwin station; she dropped us back on the last day and was ready with the fares needed for the ferries and the Darwin station. The pleasant and informative interaction with her made the travel time back and forth from the airport to the hotel breeze by!

Quality of Experience
The boat chef made sure to give us vegan food both days.
Food
Pleasantly surprised that the boat crew catered to our vegan preference.
Guides, Drivers and Staff
Both days we had the Narel boat crew - Sebastien the captain and Armando the chef. The guide to both the islands was also the same, Roberto. They were all great. The first day we had no other guests, so we got all of Roberto's attention; the second day it got divided.
Transport
Smooth sailing, safe driving
Arrival in Quito
Arrival in Quito
Quito

Our flight landed late, close to midnight. We reached the hotel well past midnight. The hotel, Patio Andaluz, was in the historic city center. The driver took us there safely and made sure we got into the hotel safely; pointed out areas along the way where we should be careful at night.

Day Trip to an Uninhabited Island
Day Trip to an Uninhabited Island
Ecuador

We visited 2 islands - North Seymour and Bartolome instead of 1 island and the Tortuga bay. See the review for Darwin station and the 1st island for all the comments which apply to all 3 days.

Local specialist: Johanna Fabian

Incredible trip!
Ecuador | Aug 23 - Sep 1, 2025

E
Eric F.
Ashburn, VA | Reviewed on Sep 05, 2025
This vacation was wonderful from start to finish. Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys). He even ensured that we would have a car seat for our 4-year old. Jacquie, who was our point person once we arrived in Ecuador, was also great. She met us at the hotel to make sure we were settled and was very responsive our entire trip. She even helped us plan a... Read more

This vacation was wonderful from start to finish. Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys). He even ensured that we would have a car seat for our 4-year old. Jacquie, who was our point person once we arrived in Ecuador, was also great. She met us at the hotel to make sure we were settled and was very responsive our entire trip. She even helped us plan a last-minute trip to see an Ecuadorian soccer match in Quito, which was a highlight for us. Our guide in Quito, Marco Herrera, was incredibly knowledgeable and patient with our kids, answering all of our (many) questions. He worked with us on the best times to visit each attraction to make the most of our visit, made sure our kids could handle all of the planned activities, and recommended some great restaurants. Our visit to Sacha Lodge in the Amazon is an experience we will never forget. From the minute we arrived at the Quito airport, Sacha made sure we were perfectly taken care of. The lodge itself is absolutely stunning. We had two cabins connected by a short walkway - one for us and one for our kids. We were even able to see monkeys from the deck outside our cabins. The food at Sacha was wonderful, and the staff was able to accommodate our picky eaters. Jose, our guide, was fantastic. He also was incredibly knowledgeable and answered all of the kids' questions. He was able to spot so many species and let the kids look through his telescope from the canopy and treehouse. He helped our older son to catch a piranha while fishing, something he was incredibly excited about.

Until now, we had not ever used a travel agent when traveling as a family, but KimKim made everything so easy. There were a lot of logistics involved in this trip for us, and we were incredibly impressed that everything went off without a hitch. Our kids are already asking to return to Ecuador and saying how this was the best trip ever. We would definitely recommend traveling through KimKim!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 26, 2025
Dear Eric, Beth, Michael, and Noah, For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us. We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito,... Read more

Dear Eric, Beth, Michael, and Noah,

For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us.

We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito, which we are so glad was one of your highlights, added to your adventure. I can just imagine Michael and Noah’s curiosity exploring Quito with Marco, asking their endless questions, and discovering the city at the perfect pace. He will be delighted to know how much you appreciated his patience and knowledge.

Your time at Sacha Lodge sounds truly magical: spotting monkeys right from your cabin deck, fishing for piranhas, climbing the canopy towers, and learning from José about the incredible biodiversity of the Amazon. Those are exactly the kinds of moments that make Ecuador unforgettable, and it makes me so happy that you enjoyed them to the fullest as a family.

It means a lot that you trusted Kimkim for your first family trip planned this way, and I’m delighted to know everything went smoothly from start to finish. The fact that Michael and Noah are already asking to return is the best compliment we could ever receive.

Thank you again for trusting us and giving us such a special vacation. We’ll be more than happy to welcome you back whenever you’re ready for your next Ecuadorian adventure or to explore the rest of South America!

Warmest regards,
Alvaro, Jacquie, and the Responsible Travel Team

Quito and Galapagos Island
Ecuador | Aug 10 - Aug 18, 2025

Biagio
Biagio R.
Norwood, MA | Reviewed on Aug 25, 2025
Our trip to the Galápagos was truly unforgettable, and we couldn’t have asked for a better experience. From the very beginning, Tamer and our local contact, Ariel, went above and beyond to make sure every detail was perfect. Traveling with a 12-month-old daughter could have been challenging, but they personalized the trip in such thoughtful ways that we always felt comfortable, supported, and able to enjoy ourselves fully. The islands themselves are breathtaking—spectacular views, dramatic... Read more

Our trip to the Galápagos was truly unforgettable, and we couldn’t have asked for a better experience. From the very beginning, Tamer and our local contact, Ariel, went above and beyond to make sure every detail was perfect. Traveling with a 12-month-old daughter could have been challenging, but they personalized the trip in such thoughtful ways that we always felt comfortable, supported, and able to enjoy ourselves fully.

The islands themselves are breathtaking—spectacular views, dramatic landscapes, and incredible wildlife everywhere you look. The activities were seamlessly organized and offered just the right balance of adventure and relaxation. Snorkeling was a highlight, with crystal-clear waters and amazing marine life, while the hike up Sierra Negra was an awe-inspiring experience we’ll never forget.

Thanks to the care and professionalism of the team, we were able to enjoy a once-in-a-lifetime trip without stress. I would highly recommend both Kimkim and this wonderful team to anyone considering the Galápagos.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Aug 25, 2025
Dear Biagio,
It's been such a great honor to work with you on this very special trip! I'm so happy to receive your positive feedback and to know that you, Mecca, and precious Marcella have enjoyed a memorable and seamless trip with us. Our goal was to offer you and your family the right experiences and activities that allow you to enjoy these unique destinations, especially the Galapagos Islands, without worrying about the fact that you're traveling with a baby, and I'm glad we were...
Read more

Dear Biagio,
It's been such a great honor to work with you on this very special trip! I'm so happy to receive your positive feedback and to know that you, Mecca, and precious Marcella have enjoyed a memorable and seamless trip with us. Our goal was to offer you and your family the right experiences and activities that allow you to enjoy these unique destinations, especially the Galapagos Islands, without worrying about the fact that you're traveling with a baby, and I'm glad we were successful in doing that. Ariel did a great job following up with you prior to and during your travel, and that for sure contributed positively to the overall experience.
I'm sure we'll stay in touch and hope to plan your future family adventures :)
Yours,
Tamer, Ariel, & the Kimkim team

Mountain Summits
Ecuador | Aug 11 - Aug 17, 2025

N
Nik E.
Chicago, IL | Reviewed on Aug 21, 2025

Our mountain guide, Camilo, was exceptional. He made us feel very safe and helped 2 of us summit Cotopaxi. You should use him whenever you get a chance. I can't say enough about how fun, knowledgeable and capable he is. He managed our acclimitization hikes perfectly helped us in so many ways.

I would spend some time refining the "gear list" you recommend. There were things we had at home that didn't show up on the gear list that were required. This resulted in us spending a few hundred dollars rebuying gear we already own.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Aug 25, 2025

Dear Nik,

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Camilo made such a positive impact on your Cotopaxi adventure.

We also really appreciate your feedback about the gear list. It’s very helpful, and we’ll take the time to refine it so that future travelers are better prepared. Your input will definitely help us improve.

It was a pleasure to host you, and we hope to welcome you back for more adventures in Ecuador.

Wishing you all the best,
Paola