Kimkim Trip Reviews for Ecuador

4.9
Based on 249 ratings
Read 249 verified reviews by travelers who booked their trip to Ecuador on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Quito and Galapagos
Ecuador | May 1 - May 10, 2024

Mary Kay
Mary Kay S.
MO | Reviewed on May 16, 2024
The local guides were incredible, especially Christian in Quito and Edwin in Galapagos. All the guides were knowledgeable and personable. Marina was also great on our hike to Cotopaxi base camp. That and Galapagos were the highlights for us. One disappointment was that I was told the hotels had fitness centers, but they did not. Very interesting and fun trip - I got to see and experience everything that I wanted to at a reasonable price. Read more

The local guides were incredible, especially Christian in Quito and Edwin in Galapagos. All the guides were knowledgeable and personable. Marina was also great on our hike to Cotopaxi base camp. That and Galapagos were the highlights for us. One disappointment was that I was told the hotels had fitness centers, but they did not. Very interesting and fun trip - I got to see and experience everything that I wanted to at a reasonable price.

Hotel Reviews
Wyndham Quito Airport
Quito

Great breakfast buffet, perfect location, nice gym

Authenticity & Character
Location
Perfect right at the airport
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos

Great location, could walk everywhere

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

Very nice hotel. 50 min walk to old town. 5 min walk to restaurants but did not feel safe so took a cab. Good breakfast. Nice location on the water. No gym.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Loved the equator museum, the cooking class and the beautiful churches.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Otavalo and Cuicocha Lake: A Day Trip from Quito
Discover Otavalo and Cuicocha Lake: A Day Trip from Quito
Quito

Loved the market, which had very interesting things at good prices. The lake was gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park -Quito (Private)
Quito - Cotopaxi National Park -Quito (Private)
Ecuador

Highlight of the trip - really fun. Loved signing the flag. The bad weather - cold and snowy- added to the adventure. Fantastic hot chocolate at base camp.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

Stephan was knowledgeable and thorough- learned a lot and the turtles were interesting to see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

We absolutely loved this day. We saw the frigates , blue-footed boobies, and the sea lions. We also snorkeled and had a great lunch on the boat. We saw so much and had plenty of time in each place without ever feeling rushed. Edwin was fantastic- he is knowledgeable and personable, fun to be around and took great care of us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora

Lots of moving parts but all handled very efficiently.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on May 17, 2024

Hi Mary Kay,
We pretty much appreciate your valuable feedback. I will make sure to convey your positive comments to our guides. Glad you enjoyed your trip and we hope to plan more adventures for you soon.
Best regards from Quito,
Tamer

Absolutely Wonderful! 🤗
Ecuador | Apr 21 - May 15, 2024

Bernadette
Bernadette M.
Ireland | Reviewed on May 16, 2024
We had a wonderful time in Ecuador and the plan Alvaro put together for either side of our visit to the Galápagos Islands was just perfect! All of our accommodation was excellent and we had great variety every day. We felt we had a very nice balance of culture and nature and although we had a busy itinerary, we never felt at all rushed. The “icing on the cake” for us was our guide Marco Herrera. He was so kind and considerate of our needs. He was knowledgeable but never made us feel... Read more

We had a wonderful time in Ecuador and the plan Alvaro put together for either side of our visit to the Galápagos Islands was just perfect!

All of our accommodation was excellent and we had great variety every day. We felt we had a very nice balance of culture and nature and although we had a busy itinerary, we never felt at all rushed.

The “icing on the cake” for us was our guide Marco Herrera. He was so kind and considerate of our needs. He was knowledgeable but never made us feel overwhelmed with facts and figures. He didn’t rush us at all, and made sure we had as much time as we needed for taking photos and “mooching about” at our leisure.

Jeferson from the Tour Company called to meet us at our hotel in Quito and he was regularly in touch throughout our stay in Ecuador, making sure we were enjoying ourselves.

We would highly recommend Ecuador to everyone and feel it’s a shame that so many tourists only visit to see the Galápagos Islands. This is most definitely the highlight of the country, but there is SO much more to experience and we are really pleased we decided to spend over 3 weeks here in total.

Hotel Reviews
Hotel Las Plazas
Quito

What a gem this family run hotel is! Lucia is an absolute lady and all the staff did their utmost to make our stay perfect. The rooms were great and we slept very well thanks to the lovely mattresses, soft cotton sheets and comfortable pillows. Breakfast was a treat with fresh varied juices and fruits and eggs cooked to order. The location couldn’t be better. Just a few minutes walk from one of the delightful town squares. We will most definitely recommend this hotel to our friends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Carvallo
Cuenca

Gorgeous old hotel with great character. Our room was stunning! It’s perfectly located close to the old centre of Cuenca and breakfast was very good. I would suggest asking for a room that doesn’t overlook the main street as we found it noisy at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguanazú Bed & Breakfast
Guayaquil

Wonderful old style hotel outside the centre of Guayaquil. We had a huge suite and we felt like a Honeymoon Couple! Food was lovely and the staff were very kind. It was so peaceful up on the hill and we slept really well. We would definitely recommend this hotel over those in the busy Malecon area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta

The hot spring pools were wonderful. Rooms were so comfortable and nicely decorated. Food was excellent and staff were all very friendly. Would definitely live to return here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coffee lodge Cristal Glamping & Spa
Mindo

Very pleasant stay here for our 1 night in Mindo. It’s such a great place to “get away from it all”! Having dinner and breakfast on the balcony overlooking the treetops was wonderful. Staff were very kind and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

Very comfortable room and we found the food to be outstanding! Staff were so kind and welcoming and the location was magical!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spa Casa Real
Riobamba

Lovely hotel. Very quiet and our room was huge! Staff were friendly and helpful and the meals were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo

This was such a luxurious hotel and the grounds were incredible! Our room was beautiful and we loved our food at dinner and breakfast. Definitely a 10 out of 10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Otavalo Market - Cuicocha Lagoon
Otavalo Market - Cuicocha Lagoon
Ecuador

Nice hike around the lake and it was pleasant to amble around the market for a while.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring San Pablo Lagoon & Encounter the Andean Condor at Parque Condor
Exploring San Pablo Lagoon & Encounter the Andean Condor at Parque Condor
Otavalo

Cóndor Park was very good. We were amazed at the variety of birds!

Quality of Experience
Guides, Drivers and Staff
Transport
Alpaca Encounter at Quilotoa Lagoon
Alpaca Encounter at Quilotoa Lagoon
Ecuador

Unfortunately the weather wasn’t in our favour the day we visited. We didn’t see any Alpacas, but the fog was so heavy we could hardly see our hand in front of our faces! The drive (until we hit the fog) was pleasant however and we had a lovely lunch in one of the small restaurants near to the lagoon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Adventure Continues - Hiking Day at Cotopaxi National Park- Overnight at a Hacienda.
The Adventure Continues - Hiking Day at Cotopaxi National Park- Overnight at a Hacienda.
Ecuador

We had glimpses of Cotapaxi summit (and when we did see it, it was beautiful! The National Park was beautiful though and there’s lots to enjoy even if you don’t see the volcano that clearly.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Chimborazo Wildlife Reserve
Exploring Chimborazo Wildlife Reserve
Riobamba

Again we had very poor visability the day we were to see Chimborazo peak. We asked the guide to turn back 10 minutes after we hit the dense fog (about 20 minutes before the summit) and instead we enjoyed the lower area close to Riobamba.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Cuenca

We loved Cuenca! Very traditional and very walkable around the old centre. This was one of our favourite places in Ecuador.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
From the Highlands to the Coast: Cajas National Park to Guayaquil
From the Highlands to the Coast: Cajas National Park to Guayaquil
Ecuador

Enjoyable scenery but I was a bit underwhelmed to be honest! The photo stop at the top was good but I think perhaps I expected more from the National Park area.

Quality of Experience
Guides, Drivers and Staff
Transport
The Pearl of the Pacific:  Highlight Sites of the City of Guayaquil
The Pearl of the Pacific: Highlight Sites of the City of Guayaquil
Guayaquil

We enjoyed our time exploring Guayaquil. The Santa Ana area was lovely and we enjoyed the walk along the Malacon.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Guayaquil's Local Wildlife at Parque Histórico
Exploring Guayaquil's Local Wildlife at Parque Histórico
Guayaquil

Really enjoyed seeing the Iguanas in the park! Especially nice to see the babies who were only a couple of months old!

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador

Wonderful time exploring the historic centre of Quito. We loved all the Churches and the big squares with the fabulous architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Very enjoyable day. We loved the cultural aspect of it and the food at lunch was super!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mindo Cloud Forest
Mindo Cloud Forest
Ecuador

Highlight of our trip on Mainland Ecuador. The birds were just amazing. We saw several species of Toucans and the experience with the humming birds was phenomenal!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 16, 2024
Hello Bernadette, Thank you so much for your positive words regarding your trip to Ecuador Mainland. We are really happy to know you enjoy every activity and accommodation we prepared for you and Alan. I am very grateful for your feedback that reflects that all our services are excellent and can guarantee memorable moments for our travelers. Additionally, I will ensure to transmit your kind word to Marco. Once again thank you so much for choosing KimKim for your trip to Ecuador Mainland,... Read more

Hello Bernadette,

Thank you so much for your positive words regarding your trip to Ecuador Mainland. We are really happy to know you enjoy every activity and accommodation we prepared for you and Alan. I am very grateful for your feedback that reflects that all our services are excellent and can guarantee memorable moments for our travelers. Additionally, I will ensure to transmit your kind word to Marco.

Once again thank you so much for choosing KimKim for your trip to Ecuador Mainland, and we hope you can return in the future since there are still incredible sites to visit.

Best wishes from the Middle of the World,
Alvaro

The guide in Ecuador was great, we had busy d...
Ecuador | Apr 4 - Apr 8, 2024

Guillaume
Guillaume D.
Canada | Reviewed on Apr 16, 2024
The guide in Ecuador was great, we had busy days and visited a lot of different sites! Everything was well organized and we had no issues at all we were able to enjoy our trip to the maximum Read more

The guide in Ecuador was great, we had busy days and visited a lot of different sites!

Everything was well organized and we had no issues at all we were able to enjoy our trip to the maximum

Hotel Reviews
Sisakuna Lodge
Mindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kitu Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 17, 2024

Dear Guillaume,
Thank you so much for your valuable feedback and positive comments, I'm extremely glad that you had an amazing experience with us here in Ecuador.
Looking forward to planning future adventures for you here in Kimkim.
Best,
Tamer

11 day tour of Ecuador
Ecuador | Mar 29 - Apr 9, 2024

Tim
Tim M.
the United Arab Emirates | Reviewed on Apr 16, 2024
From the moment we were contacted by Tamer the customer service was exceptional. The communication was swift and helpful and the tour was arranged using some of our ideas and the undoubted expertise of Tamer and his team. The trip could not have been better. Our guide Sebastian went above and beyond any reasonable expectations to make it a special tour and was such great company for every moment of the 11 days. We saw and experienced everything from the Amazon to zip lining, cable cars,... Read more

From the moment we were contacted by Tamer the customer service was exceptional. The communication was swift and helpful and the tour was arranged using some of our ideas and the undoubted expertise of Tamer and his team. The trip could not have been better. Our guide Sebastian went above and beyond any reasonable expectations to make it a special tour and was such great company for every moment of the 11 days. We saw and experienced everything from the Amazon to zip lining, cable cars, sand boarding and seeing a mix of spectacular city centre buildings to rural mountain life. The mix of food and our cooking lessons were perfect. We will definitely recommend Tamer and Sebastian to our friends and family

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 17, 2024

Dear Tim,
I can't tell you how happy I am to know you and Viv have had an exceptional trip with us here in Ecuador, how I wish Karen and Dave were able to experience the same. It was such an honor to work with you on this journey and to be part of making some wonderful memories for both you and Viv.
Your positive comments are so much appreciated, and they will surely help us (myself and Sebastian, as well as our Kimkim team), keep mastering what we do and offer the best to our beloved travelers.
I thank you again and I hope we cross paths in the near future.
Yours,
Tam

Well planned customized trip
Ecuador | Mar 4 - Mar 13, 2024

V
Victoria M.
Encinitas, CA | Reviewed on Mar 15, 2024
.Alejandra and Tamar planned an excellent adventure for us. We loved all the lodgings, giving us a taste of the local culture and not just another American style hotel . The hacienda , farm station and Amazon lodge . were wonderful. Sebastian was our guide and driver and we couldn't ask for anyone better. He was extremely knowledgeable in all areas and never got tired from my husband's endless questions. He went above and beyond the call of duty altering our plan as needed when my husband... Read more

.Alejandra and Tamar planned an excellent adventure for us. We loved all the lodgings, giving us a taste of the local culture and not just another American style hotel . The hacienda , farm station and Amazon lodge . were wonderful. Sebastian was our guide and driver and we couldn't ask for anyone better. He was extremely knowledgeable in all areas and never got tired from my husband's endless questions. He went above and beyond the call of duty altering our plan as needed when my husband had a foot problem and couldn't walk due to a foot injury. He and Alejandra stayed with us at the hospital until we insisted they go home after a very long day. It turned.out to be a not so serious condition and we were able to continue on our original plan. It was most comforting to know we had help when needed. Miguel at the Amazon lodge was terrific as well accomodationg our needs and still providing a wonderful Amaxon experience when plans had to change. Both these guides made us feel that nothing was too much to ask. Thankyou Kimkim for referring us to the excellent planners and exceptional guides. Thus is our 3rd Kimkim trip. Using Kimkim takes all the stress out of travel.

Activity Reviews
Rainforest Adventure (Huasquila Lodge)
Rainforest Adventure (Huasquila Lodge)
Archidona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo Market - Cuicocha Lagoon
Otavalo Market - Cuicocha Lagoon
Ecuador

We were at the market on a Wednesday which had handicrafts. I understand Saturdays have produce etc which would bring in the local people which is always interesting for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo - Cotopaxi National Park
Otavalo - Cotopaxi National Park
Ecuador

Weather was foggy but there is ni control of that. It cleared when we walked the lagoon and we could see the volcano.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Baños via Quilotoa Lagoon
Transfer to Baños via Quilotoa Lagoon
Ecuador

Beautiful spot

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baños -  Archidona (Huasquila Lodge)
Baños - Archidona (Huasquila Lodge)
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Mar 16, 2024
Dear Victoria,
It was quite a pleasure working with you on this trip, and it makes us incredibly happy to know we were a small part of your lovey experience and that you and Don have enjoyed the charm of Ecuador. Alejandra and I couldn't be more thankful for your positive feedback and kind words, I will also make sure to convey your much-appreciated comments to Sebastian and Miguel :)
Your review means a lot to us here at Kimkim, and it encourages us to master our services more and more. It...
Read more

Dear Victoria,
It was quite a pleasure working with you on this trip, and it makes us incredibly happy to know we were a small part of your lovey experience and that you and Don have enjoyed the charm of Ecuador. Alejandra and I couldn't be more thankful for your positive feedback and kind words, I will also make sure to convey your much-appreciated comments to Sebastian and Miguel :)
Your review means a lot to us here at Kimkim, and it encourages us to master our services more and more. It is also of great value to our future travelers, and thus we are really grateful.
We will always be here for you and Don to plan yet more adventures for you to enjoy.
Many thanks, Victoria.
Yours,
Tamer

EcuadorThe trip was excellent as we got to ...
Ecuador | Feb 16 - Feb 24, 2024

N
Nina S.
Newark, NJ | Reviewed on Mar 03, 2024
Ecuador The trip was excellent as we got to see both the old town and the new town of Quito. The country side of both the mountains and jungle gave us interesting perspectives of the culture. We enjoyed eating at the local places that our guide recommended. And a special shout out to Ramona, our simian assistant who enjoyed taking free rides on our families shoulders. Read more

Ecuador

The trip was excellent as we got to see both the old town and the new town of Quito. The country side of both the mountains and jungle gave us interesting perspectives of the culture. We enjoyed eating at the local places that our guide recommended.

And a special shout out to Ramona, our simian assistant who enjoyed taking free rides on our families shoulders.

Hotel Reviews
La Casona de La Ronda
Quito

Nice breakfast, nice location to restauramts

Authenticity & Character
Location
Close to restaurant
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa

Cabanas did not match the identity of the hotel.

Authenticity & Character
Good complete breakfast
Location
Close to town.
Staff
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

We liked the space in the middle of the rain forest.

Authenticity & Character
Very authentic food and living. Fun monkey chilling there as well
Location
It’s in the jungle
Staff
Staff very helpful
Cleanliness & Comfort
Tambopaxi Cotopaxi Lodge
Parque Nacional Cotopaxi
Authenticity & Character
Cows
Location
It’s in the National park. Not near anything
Staff
Cleanliness & Comfort
Patio Andaluz
Quito

Breakfast was terrible. Location was ok but not really close to restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 12, 2024
Hola Nina, Thank you so much for taking the time to share your wonderful review! I'm thrilled to hear that you and your family had an excellent trip exploring Quito, the Andes, and the rainforest, It's fantastic that you found the places you visited to offer intriguing perspectives on the local culture. I'm delighted to hear that you enjoyed the culinary experiences at the local places recommended by our guide. Exploring the authentic flavors of a destination is such an integral part of the... Read more

Hola Nina,

Thank you so much for taking the time to share your wonderful review! I'm thrilled to hear that you and your family had an excellent trip exploring Quito, the Andes, and the rainforest, It's fantastic that you found the places you visited to offer intriguing perspectives on the local culture.

I'm delighted to hear that you enjoyed the culinary experiences at the local places recommended by our guide. Exploring the authentic flavors of a destination is such an integral part of the journey, and I'm glad it added to your overall experience.

And I'm glad to hear that Ramona brought an extra layer of joy to your Amazon adventure!

We appreciate your feedback and hope to welcome you back to explore Ecuador's other treasures in the future.

Safe travels!

Best,
Mathias & the entire Authentic Ecuador Team

Great trip.
Ecuador | Feb 16 - Feb 22, 2024

D
Dana D.
New Bedford, MA | Reviewed on Mar 01, 2024
We had a great trip. Alvaro and his team were great communicators, organized, offered helpful advice, and responded quickly to any inquires. Our tour was well-paced and interesting. We learned a lot about Ecuador, had some adventures, and saw many beautiful areas. Our lodgings were all very comfortable, the meals were good, and the tours were very enjoyable. Our tour guide, Edison, was knowledgeable about Ecuador and generously shared his insights and expertise. He only added to... Read more

We had a great trip. Alvaro and his team were great communicators, organized, offered helpful advice, and responded quickly to any inquires. Our tour was well-paced and interesting. We learned a lot about Ecuador, had some adventures, and saw many beautiful areas. Our lodgings were all very comfortable, the meals were good, and the tours were very enjoyable.

Our tour guide, Edison, was knowledgeable about Ecuador and generously shared his insights and expertise. He only added to the experience.

Hotel Reviews
Hosteria La Andaluza
Riobamba

Great hotel. Warm and welcoming staff. Beautiful location. Comfortable rooms. Amazing art. Delicious dinner. And the courtyard with the bunnies and peacocks made us laugh.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Santa Ana
Cotopaxi

Great hotel. Warm and welcoming host. Beautiful location. Comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

The class was great. I didn't know what to expect, but it was very fun. Our host was welcoming and knowledgeable. The meal was delicious. And it was a great way to slow down a little and learn about Ecuadorean food.

Quality of Experience
Food
Guides, Drivers and Staff
Journey to the Peak From the Center of the Earth: Chimborazo!
Journey to the Peak From the Center of the Earth: Chimborazo!
Ecuador

We were suffering with the altitude, so we weren't sure if we'd make it to the second refuge, but we did! It was snowing and foggy, so there was no view, but we were still thrilled to have made it.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 01, 2024

Dear Dana & Walter!

Thank you so much for your lovely review and kind words. We are happy to hear that you enjoyed your trip to Ecuador. We hope that on your next adventure, you will have the opportunity to visit the breathtaking Galapagos Islands.

Best wishes,
Alvaro & Team :)

We are a retired couple that likes relaxing vacations
Ecuador | Jan 13 - Jan 27, 2024

S
Steve C.
Middleton, WI | Reviewed on Jan 30, 2024
We are a retired couple that likes to have relaxing vacations while still seeing many of the sights. Most “pre-packaged” tours jam the trips full of activities every day. Lucia did a great job of tailoring the trip to our desires. We were in Ecuador for two weeks and had all private tours except for two small group excursions in the Galapagos. All of our guides were great, especially Genaro in Cuenca. We loved Cuenca - it has an easy to explore old town area. We felt like this trip... Read more

We are a retired couple that likes to have relaxing vacations while still seeing many of the sights. Most “pre-packaged” tours jam the trips full of activities every day. Lucia did a great job of tailoring the trip to our desires.

We were in Ecuador for two weeks and had all private tours except for two small group excursions in the Galapagos. All of our guides were great, especially Genaro in Cuenca. We loved Cuenca - it has an easy to explore old town area.

We felt like this trip was great value for the money, and have been recommending both Ecuador and KimKim to our friends and family. Thanks Lucia!

Hotel Reviews
Wyndham Guayaquil, Puerto Santa Ana
Guayaquil

This was a great stopover hotel enroute to the Galapagos. The hotel is great and it is near many restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora

This hotel was our favorite on the entire Ecuador trip. We had a suite and loved the space. The staff are amazing. It is located very near to ATMs and a supermarket. Plus many restaurants are very walkable. Lastly, the harbor where our excursions left from was a very short walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Feb 01, 2024

Dear Steve & Joan,
Thank you for such a nice review! :) It makes me so happy to have passengers like you who appreciate what Ecuador has to offer to all people around the world, also thank you for the feedback regarding the guides, hotels, and staff, we learn a lot from you :) thanks.
I hope you can visit us again.
Best regards,
Lucía

A trip I’ll remember forever
Ecuador | Jan 10 - Jan 18, 2024

Chloe
Chloe L.
Singapore | Reviewed on Jan 28, 2024
I will remember my time in Ecuador for the rest of my life. My guide Christian was fantastic - he knew a fact about every single plant, mountain, town that we drove past and was so helpful and always cheery. All of the accommodation I stayed in exceeded my expectations and I loved every place that I visited, particularly the Galápagos Islands. Wow, where do I begin with the Galapagos… absolutely amazing place and I wish I’d have spent longer there. I loved turning up to the airport and having... Read more

I will remember my time in Ecuador for the rest of my life. My guide Christian was fantastic - he knew a fact about every single plant, mountain, town that we drove past and was so helpful and always cheery. All of the accommodation I stayed in exceeded my expectations and I loved every place that I visited, particularly the Galápagos Islands. Wow, where do I begin with the Galapagos… absolutely amazing place and I wish I’d have spent longer there. I loved turning up to the airport and having a driver waiting with a sign and a smile, as well as the bus fare already covered. Having pre-arranged transport and excursions meant I could cram so much more into the short time I had but I also loved having flexibility and free time in the afternoons and evenings. Nicolas helped me organize a scuba dive for my last day in the Galapagos and stayed in touch throughout the whole trip to check on me which was great. I also loved Baños and was blown away by the scenery both there and in Cotopaxi. Well worth every penny, definitely made everyone jealous back home!

Local specialist: Nicolas Cadena
Nicolas
Nicolas Cadena
Local specialist in Ecuador | Replied on Jan 29, 2024

Dear Chloe,

We're so happy to hear that you had an amazing time here in Ecuador, it truly was a pleasure planning this trip with you.
I'm personally glad that you enjoyed the beautiful scenery of Baños and the playful wildlife of the Galapagos, the sea lions will definitely miss you! I totally understand why everyone would be jealous back home!
Thank you again for your kind words and feedback, Christian and the other guides will really appreciate hearing this when I convey this message to them. We look forward to welcoming you again in South America :)
Yours,
Nick

I e-mailed and spoke with Linda to have a fab...
Ecuador | Jan 5 - Jan 16, 2024

Bill
Bill V.
Manhattan, NY | Reviewed on Jan 23, 2024
I e-mailed and spoke with Linda to have a fabulous trip of 12 days. After 2 days on our own Milton Chiqui Lopez took us to sites around Quito-highlighted by the weird effects at the equator-we visited the charming mountain of Baños in the high Andes. The 4 hour drive each way was scenic.
The trip ended with a trip into the deep Amazon rainforest to the extraordinary La Selva lodge Biden by a lake. Ore guide Dan Hicks was a 16 year veteran from England. Four days of walks and canoe rides to...
Read more

I e-mailed and spoke with Linda to have a fabulous trip of 12 days. After 2 days on our own Milton Chiqui Lopez took us to sites around Quito-highlighted by the weird effects at the equator-we visited the charming mountain of Baños in the high Andes. The 4 hour drive each way was scenic.
The trip ended with a trip into the deep Amazon rainforest to the extraordinary La Selva lodge Biden by a lake. Ore guide Dan Hicks was a 16 year veteran from England. Four days of walks and canoe rides to explore both flora and fauna. F
Innovative Euro-American cuisine that was 5 star. Luxurious accommodations high in the jungle.All rides to airports were smooth, courtesy of Alejandro & son
It was perfect.

Hotel Reviews
Hotel Las Plazas
Quito

No heat in 49F weather. Breakfast just ok. Some spoke no English.

Authenticity & Character
Small and quaint
Location
Staff
Cleanliness & Comfort
Isla de Baños
Baños

A small very charming hotel.

Authenticity & Character
Location
In pleasant neighborhood
Staff
Cleanliness & Comfort
La Selva Lodge
Yasuní National Park

An extraordinary luxurious lodge with 5 star 3 meals daily. Great hiking and boat rides A beautiful setting on a going size lake

Authenticity & Character
A true resort deep in the wilderness.
Location
In the rainforest.
Staff
All 28 employees spoke excellent English and went out of their way to be helpful. Wait staff had the polish of a 5 star restaurant All 28 staff spoke excellent English. They went out of their way to be helpful. The wait staff worked as a team and had the professionalism of a 5 star place.
Cleanliness & Comfort
Immaculate
Activity Reviews
Visit the "Middle of the World"
Visit the "Middle of the World"
Ecuador

Interesting although 200 meters off equator

Quality of Experience
Guides, Drivers and Staff
Great guides and perfect transfer services
Transport
Quito - Cotopaxi National Park - Baños
Quito - Cotopaxi National Park - Baños
Ecuador

Grest visit to the stunning Andes.

Quality of Experience
Guides, Drivers and Staff
Activities in Baños & Return to Quito
Activities in Baños & Return to Quito
Ecuador

Just tour of the Andes

Quality of Experience
Food
Very giid
Guides, Drivers and Staff
Transport
Observation Tower, Garza Cocha Lake & Night Walk
Observation Tower, Garza Cocha Lake & Night Walk
Yasuni National Park

All fascinating exploration of Amazon and its flora & fauna

Quality of Experience
As abkve
Food
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador

Scenic 2hour ride on rivet

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on Jan 25, 2024

Bill, I am glad to hear that you have enjoyed your time here in Ecuador, especially in the beautiful and biodiverse Yasuní National Park while staying at La Selva Lodge! I will make sure to forward your excellent comments to the lodge, the guides, and the staff.
I wish you and Elena all the best for future travels!
Take care,
Linda

Our trip to Ecuador was great.
Ecuador | Dec 22 - Dec 31, 2023

B
Brad M.
West Hollywood, CA | Reviewed on Jan 13, 2024
Our trip to Ecuador was great. The mainland/Ecuador portion was exactly what we expected it to be. Mindo was a pleasant surprise and loved that portion. The hotel in Quito was wonderful. As for the Galapagos, everything was great except we would have liked for our guide to recommend Los Tuneles in Isabela on the Galapagos. We heard that those were great, but we were not told about those. Otherwise, I would highly recommend everything else we did in the Galapagos. Read more

Our trip to Ecuador was great. The mainland/Ecuador portion was exactly what we expected it to be. Mindo was a pleasant surprise and loved that portion. The hotel in Quito was wonderful. As for the Galapagos, everything was great except we would have liked for our guide to recommend Los Tuneles in Isabela on the Galapagos. We heard that those were great, but we were not told about those. Otherwise, I would highly recommend everything else we did in the Galapagos.

Activity Reviews
Expedition to Mindo Cloud Forest
Expedition to Mindo Cloud Forest
Quito

This was probably the best day of our trip. Our guide Ximena drove us to Mindo and she was great in bringing us to these places. We did 6 or 7 activities all in one day and had a great time. This included zip lining, tubing, seeing hummingbirds and making chocolate from cacao.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking La Mica Lagoon at Antisana National Park
Hiking La Mica Lagoon at Antisana National Park
Quito

Seeing the world's 2nd largest volcano was awesome. Would definitely do this.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jan 15, 2024
Dear Brad & Adam, Thank you for taking the time to share your feedback on your trip to Ecuador. I'm thrilled to hear that the mainland portion met your expectations and that Mindo turned out to be a delightful surprise.
I'm glad you enjoyed your stay at the hotel in Quito. Your positive remarks about the Galapagos are truly appreciated. However, I do regret to learn that you missed the opportunity to explore Los Tuneles in Isabela. I sincerely apologize for any oversight in our...
Read more

Dear Brad & Adam,

Thank you for taking the time to share your feedback on your trip to Ecuador. I'm thrilled to hear that the mainland portion met your expectations and that Mindo turned out to be a delightful surprise.
I'm glad you enjoyed your stay at the hotel in Quito. Your positive remarks about the Galapagos are truly appreciated. However, I do regret to learn that you missed the opportunity to explore Los Tuneles in Isabela. I sincerely apologize for any oversight in our communication. Your input is invaluable, and I will ensure that our guides are more proactive in suggesting such fantastic experiences in the future.

Nonetheless, it warms my heart to know that overall, you highly recommend the rest of your Galapagos adventures. If there's anything else you'd like to share or if you plan to return to Ecuador in the future, please feel free to reach out. We would love the opportunity to make your next experience even more memorable.

Thank you once again for choosing us for your travel, and we hope to welcome you back in the future.

Best regards,

Fantastic last minute trip.
Ecuador | Jan 1 - Jan 8, 2024

Carol
Carol F.
Denver, CO | Reviewed on Jan 10, 2024
I asked Tamer to put a week long trip together for my 17 year old son and me , about 8 days in advance, just before Christmas. In a few days, he put together a fantastic trip. He was in regular contact with me from the start. The first day in Quito was on our own since we arrived so late. Then Otavalo, Cotopaxi, Quilotoa Lagoon, Banos, the Amazon Basin and a stop at hot springs on the way back. Activities included hiking in the Andes. an adventure park, hiking in the Amazon Basin, lots of... Read more

I asked Tamer to put a week long trip together for my 17 year old son and me , about 8 days in advance, just before Christmas. In a few days, he put together a fantastic trip. He was in regular contact with me from the start. The first day in Quito was on our own since we arrived so late. Then Otavalo, Cotopaxi, Quilotoa Lagoon, Banos, the Amazon Basin and a stop at hot springs on the way back. Activities included hiking in the Andes. an adventure park, hiking in the Amazon Basin, lots of great sightseeing. Our driver and guide, Sebastian Carrera, spoke excellent English and was very knowledgeable about Ecuador’s geography, history, flora and fauna. He was very personable, respectful, interesting and kind. Loved it all and so did my son.

Hotel Reviews
Ikala Quito Hotel
Quito

Great location, large, clean rooms with interesting decor and comfortable beds. The breakfast and dinner were good. Helpful, friendly staff with good English.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

I loved the incredible atmosphere at the hacienda. We had great views of Cotopaxi once the rains cleared. The room was small but nice. The living room was so comfortable, with a nice fireplace and comfy couches. I had a very relaxing massage. The food was great and the staff welcoming, providing an interesting history of the place.

Authenticity & Character
Location
Near Cotopaxi
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jan 11, 2024

Dear Carol,
Thank you so much for your review and your kind words, it makes us incredibly happy here at Kimkim to know how much you enjoyed your trip to Ecuador and that everything went exactly as was swiftly planned :) Your feedback is so valuable to our future fellow travelers who might be considering taking a trip to this beautiful country. Indeed, Carol, you as well were a very flexible traveler and you deserved with Liam a unique experience, I'm glad Sebastian and I have fulfilled :)
I hope to plan more adventures for you and Liam in the region soon.
Best,
Tamer

Overall it was a very good experience.. Ecuad...
Ecuador | Dec 23 - Jan 3, 2024

Krishna
Krishna M.
Chicago, IL | Reviewed on Jan 07, 2024
Overall it was a very good experience.. Ecuador is a beautiful country . Certain things that I would mention which needed more clarification / improvement were/
1- we did not like our guide to. Be switched on the 3rd day in Quito.
2- I know the time may have been a factor but Cotopaxi should have been mentioned and may be we should have done Cotopaxi over a whole day in Quito . We could have done the Ewuatir by ourselves.
3-Amazon was fantastic especially our guide Jefferson . We...
Read more

Overall it was a very good experience.. Ecuador is a beautiful country . Certain things that I would mention which needed more clarification / improvement were/
1- we did not like our guide to. Be switched on the 3rd day in Quito.
2- I know the time may have been a factor but Cotopaxi should have been mentioned and may be we should have done Cotopaxi over a whole day in Quito . We could have done the Ewuatir by ourselves.
3-Amazon was fantastic especially our guide Jefferson . We should have been told about the electricity situation . My husband and I have to use a Capp machine and we couldn’t on the first night . It was just by chance that we were talking to our guide the next day that he said that they will provide electricity for our hut for the full night for an extra fee of $30 - so we did that.
4- Galápagos was beautiful and heavenly. Unfortunately our gude was not very organised. He should have given us a written itinerary. He gave us directions to gear stores without the address and it was very confusing. We almost missed our second day’s boat . We tried to contact him but he wasn’t reachable . On our last day he wanted to pick us up from the hotel at 10 a.m. when our flight was at1 p.m. The airport is literally 3 minutes away and we didn’t have to sit there in the heat for 2 hours . Even the counter was not open . According to the guide (Fernando) those were the instructions given to him by Kimkim.
Lastly, if I hadn’t asked we would have never seen the tortoise. I remember asking Alvaro and he told me we could see them on any island. How could you have planned a trip for us without including the tortoises? I paid $80 for a 4 hour trip for the tortoises .

Hotel Reviews
Ikala Quito Hotel
Quito

The first two nights the room with one bed was extremely small . We did get a better room after our return from the Amazon .

Authenticity & Character
Quaint and clean
Location
Not accessible from the main part of the city . Would have preferred to have stayed in the main city
Staff
Very helpful
Cleanliness & Comfort
Room was too small and had very few outlets
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve

Amazing

Authenticity & Character
Location
Staff
Very very friendly and awesome food
Cleanliness & Comfort
Hotel Algarrobos
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour  & the Middle of the World
Colonial Quito City Tour & the Middle of the World
Quito

Too long

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo Market - Peguche Waterfall - Quito
Otavalo Market - Peguche Waterfall - Quito
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Cuyabeno Wildlife Reserve

Wow

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adventure in the Amazon
Adventure in the Amazon
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

This was ok

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indigenous Experience & Discover the Jungle at Night
Indigenous Experience & Discover the Jungle at Night
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Farewell Cuyabeno! Return to the City
Farewell Cuyabeno! Return to the City
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling at Kicker Rock
Snorkeling at Kicker Rock
Isla San Cristóbal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 08, 2024
Hello Krishna! Thank you for sharing your feedback regarding your recent trip to Ecuador. Your insights are truly valuable. Regarding Cotopaxi, your suggestion is well-noted. Providing a more comprehensive overview, including the option of exploring Cotopaxi, and managing time effectively in Quito is something we'll take into serious consideration for enhancing future itineraries. Our goal is to ensure all necessary information is communicated beforehand, so we beg all of our travelers... Read more

Hello Krishna!

Thank you for sharing your feedback regarding your recent trip to Ecuador. Your insights are truly valuable.

Regarding Cotopaxi, your suggestion is well-noted. Providing a more comprehensive overview, including the option of exploring Cotopaxi, and managing time effectively in Quito is something we'll take into serious consideration for enhancing future itineraries.

Our goal is to ensure all necessary information is communicated beforehand, so we beg all of our travelers to hand out any specific medical concerns that may be relevant.

We'll review our internal communication processes to prevent such discrepancies in the future, but overall we are extremely happy that you had a very good experience.

Best regards,
Alvaro

Amazing time!
Ecuador | Dec 24 - Dec 30, 2023

S
sreeram m.
Flagami, FL | Reviewed on Jan 03, 2024

We had an excellent trip thanks to tour guide Robert and trip organizer Mathias. We visited most of the places within 7 days, thanks to great planning. We requested additional activities and they were also accommodated with in the time frame. Highlights were horseback riding in Cotopaxi , chocolate tour in Mindo, rafting and cooking class in Banos.
Would definitely use Kim Kim again for our future trips. Highly recommend Mathias and Robert, they are a great team.

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Feb 27, 2024

Hi Ram,

Thanks for your nice review! I’m glad that your two families had an excellent vacation in Ecuador. The schedule was tight but I believe the itinerary we crafted together allowed you to see most of the highlights, without making it too taxing for the kids.

Hopefully, you can return one day to discover the rest of the country, for example, the Galapagos Islands!

All the best,
Mathias, Robert & the rest of the team

Kimkim will be on repeat!
Ecuador | Dec 23 - Dec 30, 2023

lalitha
lalitha t.
Newark, NJ | Reviewed on Jan 02, 2024
I typically create our itineraries and was not sure how it would be using an agency. Booking our trip to Ecuador with Kimkim was a breeze because the communication was clear and timely. Pilar took into account our needs and desire when creating the itinerary. All plans were thoughtful and executed well. Thanks to Pilar, we saw and experienced so much in the time we had in Ecuador. Read more

I typically create our itineraries and was not sure how it would be using an agency. Booking our trip to Ecuador with Kimkim was a breeze because the communication was clear and timely. Pilar took into account our needs and desire when creating the itinerary. All plans were thoughtful and executed well. Thanks to Pilar, we saw and experienced so much in the time we had in Ecuador.

Hotel Review
Kuyana Amazon Lodge
Archidona

Ivan and Lou have created a wonderful space in which to experience the rainforest. Their staff is hospitable, responsive and caring. Leo, our guide for all our adventures was phenomenal. As a vegetarian, I was blown away by the preparation and p\resentation of the meals.

Authenticity & Character
The space was designed to integrate with its natural surroundings and not to dominate it. You can appreciate the respect for the rainforest.
Location
It was accessible (as opposed to the other lodge we considered which required a flight into the jungle)
Staff
Cleanliness & Comfort
Activity Reviews
Kuyana Lodge Day 1- Arrival Day with a special Christmas Dinner
Kuyana Lodge Day 1- Arrival Day with a special Christmas Dinner
Archidona

it was so creative - the guests were asked to put on a little holiday show for the other guests. wealso decorated xmas cookies before feasting on an incredible meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day 2 Kuyana Lodge
Day 2 Kuyana Lodge
Archidona

trek ino the jungle to a 2 tier waterfall and lagoon where we could swim

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Pilar Albuja
Pilar
Pilar Albuja
Local specialist in Ecuador Quito | Replied on Jan 03, 2024
Hi Lalitha, I hope this email finds you well!
I'm thrilled to hear that your experience with Kimkim and Link Experiences, was such a positive one. It's always our goal to ensure that our clients have a seamless and enjoyable travel experience.
I'm delighted to hear that I was able to create an itinerary that met your needs and desires. It If there's anything else you'd like to share, please feel free to let us know. We truly appreciate your input as it helps us continually improve our... Read more

Hi Lalitha,

I hope this email finds you well!
I'm thrilled to hear that your experience with Kimkim and Link Experiences, was such a positive one. It's always our goal to ensure that our clients have a seamless and enjoyable travel experience.

I'm delighted to hear that I was able to create an itinerary that met your needs and desires. It

If there's anything else you'd like to share, please feel free to let us know.

We truly appreciate your input as it helps us continually improve our services.

Thank you once again for choosing Kimkim and Link Experiences and we hope to assist you with your future travel plans!

Best regards,
Pilar

We were two families with teenagers traveling...
Ecuador | Dec 23 - Dec 30, 2023

Sejal
Sejal S.
Sudbury, MA | Reviewed on Jan 02, 2024
We were two families with teenagers traveling together from different parts of the USA, so lots of logistics. Pilar Albuja helped plan our itinerary. She was very responsive in drafting it, answering questions and finalizing our plan. We had a really nice mix of locations and activities. At the Amazon, we stayed at Kuyana Lodge which was a wonderful experience. With only 7 jungle huts, it is a really intimate experience. Our guide, Leo, was helpful, full of information and easy to get along... Read more

We were two families with teenagers traveling together from different parts of the USA, so lots of logistics. Pilar Albuja helped plan our itinerary. She was very responsive in drafting it, answering questions and finalizing our plan. We had a really nice mix of locations and activities. At the Amazon, we stayed at Kuyana Lodge which was a wonderful experience. With only 7 jungle huts, it is a really intimate experience. Our guide, Leo, was helpful, full of information and easy to get along with -- which was a good thing because we were with him a lot! The food at the lodge is so amazing. We had several vegetarian and other dietary and allergy restrictions and the lodge was able to accommodate everything and were especially careful with the allergy. Chef prepared the best food, we wanted to bring him home and make him our personal chef! He used many local ingredients from the Amazon and we enjoyed some incredibly tasty meals. The food was also presented really well - felt like Michelin star dining! All the activities were interesting, hikes, night hikes, river tubing or simply listening to the sounds of the jungle in one of the many seating areas around the lodge.
In Quito, we had a guide named Nancy for visits to Quito, Middle of the World, Otavalo, and Cotopaxi. Nancy was full of information about history and culture - we learned so much from her. Nancy was energetic, always accommodating to our requests and provided advice when we felt the effects of altitude sickness. She was very friendly and approachable. Our activities were all wonderful including the Quito old town tour, visit to the equator was super cool, the lake at Otavalo and a hike up a volcano near Cotopaxi to get better views. Nancy's insight definitely made for a better experience. We highly recommend kimkim and will definitely use them again in the future!

Hotel Review
Kuyana Amazon Lodge
Archidona

Lodge is in a beautiful area. The guides are knowledgeable and very caring. The Chef is amazing - most delicious meals! And we loved the pet monkey, Ramona. More details in my main review. The only feedback would be to include a boxed lunch on the visit to the Napo River / indigenous people village / tubing day so that we can eat during the lunch hour.

Authenticity & Character
Wood construction, open air buildings ... just felt reallly one with nature.
Location
surrounded by jungle. I loved my jungle hut sitting on the banks of a creek. Spacious room, beautiful bathroom and a wonderful deck!
Staff
Everyone is so knowledgeable, hospitable ... we were pampered!
Cleanliness & Comfort
Everything . . leave the shoes at the steps is a wonderful requirement!
Activity Reviews
Day 2 Kuyana Lodge
Day 2 Kuyana Lodge
Archidona

Waterfalls were beautiful .. everyone should take a dip! Leo was helpful to us in navigating some tricky areas. We loved that Ramona the monkey came with us!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Quito

Loved that our guide took us to the top of the tower at Basilica del Voto Nacional as we had amazing views. The chocolate tasting at Yumbas was so delicious, and so much variety allowed us to get a better understanding of how flavors of cacao vary. Middle of the World science experiments are super cool ... I learned a lot and it was mind blowing to see!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit  Cuicocha Lake.
Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit Cuicocha Lake.
Ecuador

The Cotacachi Lake is not to be missed. It is stunning. Our guide had lots of information about local plants. If you have traveled to other countries with crafts markets, Otavalo Market is different in that the items are different, but the market itself is not unique.

Quality of Experience
Food
Beautiful 500 year old hacienda ... and food was good too!
Guides, Drivers and Staff
Transport
Conquer the Majestic Cotopaxi: A Thrilling Full-Day Adventure in the Land of Volcanoes
Conquer the Majestic Cotopaxi: A Thrilling Full-Day Adventure in the Land of Volcanoes
Cotopaxi

I loved that our guide suggested a hike to a different volcano that has a viewing point to get better views of Cotopaxi. We hiked around a lake and then up to the viewing point. The lake is more like a marsh than a lake due to human consumption of water and climate change. Not sure the 2 hours were worth it for that portion. The hike up the volcano was difficult for altitude, but breathtaking and we did get some glimpses of Cotopaxi! The horseback riding at El Porvenir was surreal. It is such a gorgeous landscape. Even though it rained a bit, they provided us with ponchos and rain ponchos and we stayed toasty warm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Pilar Albuja
Pilar
Pilar Albuja
Local specialist in Ecuador Quito | Replied on Jan 03, 2024
Hi Sejal, I hope this message finds you well! I am absolutely delighted to hear that you and your families had such a fantastic experience during your recent trip to Ecuador. It was truly a pleasure assisting you in planning your itinerary, and I'm thrilled to know that it met your expectations. Your kind words about Kuyana Lodge and the Amazon experience bring a big smile to my face. I'm glad that the intimate setting, guided by Leo, provided a memorable and immersive jungle adventure.
...
Read more

Hi Sejal,

I hope this message finds you well!

I am absolutely delighted to hear that you and your families had such a fantastic experience during your recent trip to Ecuador. It was truly a pleasure assisting you in planning your itinerary, and I'm thrilled to know that it met your expectations.

Your kind words about Kuyana Lodge and the Amazon experience bring a big smile to my face. I'm glad that the intimate setting, guided by Leo, provided a memorable and immersive jungle adventure.
It's fantastic to hear that the lodge's chef could cater to various dietary restrictions and allergies, making your culinary experience as delightful as the rest of your stay. I must admit, the idea of bringing the chef home as a personal chef sounds tempting!

I'm also pleased that Nancy made your time in Quito, Middle of the World, Otavalo, and Cotopaxi so enriching. Her energy, knowledge, and friendly nature certainly add a special touch to the tours. I'm glad she could provide valuable insights and assistance, especially when dealing with altitude sickness.

Your positive feedback is the best reward for the hard work we put into creating memorable travel experiences. Thank you for choosing kimkim, and we look forward to the opportunity to assist you with your future travel plans. If there's anything else you'd like to share or discuss, feel free to reach out.

Wishing you and your families wonderful adventures ahead!

Warm regards,

Pilar Albuja

Perfect 8 night family trip to the Highlands and Galapagos
Ecuador | Dec 23 - Dec 31, 2023

M
Marlene R.
Port Washington, NY | Reviewed on Jan 01, 2024
Our family of 5 (kids ages 23,20,16) enjoyed the most incredible trip to the Highlands and Galapagos. Tamer patiently listened and tweaked our itinerary, which was a wonderful mix of culture, history, adventure, nature, and recharging. It was perfect!
We spent 4 nights in Quito at the lovely Ikala Hotel. We absolutely loved our guide Danny! He took us to the city center on a bustling Christmas Eve day, joined us for an incredible cooking class where we prepared and ate a delicious Ecuadorian...
Read more

Our family of 5 (kids ages 23,20,16) enjoyed the most incredible trip to the Highlands and Galapagos. Tamer patiently listened and tweaked our itinerary, which was a wonderful mix of culture, history, adventure, nature, and recharging. It was perfect!
We spent 4 nights in Quito at the lovely Ikala Hotel. We absolutely loved our guide Danny! He took us to the city center on a bustling Christmas Eve day, joined us for an incredible cooking class where we prepared and ate a delicious Ecuadorian meal, and led us through an exhilarating trek to the magnificent Quilotoa Lake where we kayaked and journeyed back up to the top. We loved experimenting with gravity at the equator and will never forget the many impromptu stops- thanks to Danny!- where we interacted with locals to see a slice of life we’d never before experienced- from farmers to artists to weavers. Our visit to the highlands was perfectly planned and Danny was the ideal guide to lead us.
Next we flew to Santa Cruz for 4 nights at the incredible Hotel
Solymar where iguanas, sea lions, grey pelicans, blue footed boobies, frigate birds, and crabs were mainstays at the beautiful oceanfront restaurant and pool area. Vivian was our fabulous enthusiastic guide to the Darwin Center, giant tortoise preserve, and kayaking in Tortugo Bay. Day trips to Seymour Island on a beautiful sail boat and snorkeling at Le Fe and Pinzon Islands were memorable highlights from this special vacation.
Every step of the way, Alejandra checked in and prepped us for the next morning’s pick up times and itinerary. We never had to worry about timing or where to be. The whole trip we felt like we were in excellent hands.
Thank you Tamer for delivering on your promise of a vacation to remember!!

Hotel Reviews
Ikala Quito Hotel
Quito

We loved the Ikala. The complimentary breakfast buffet was the delicious, as was our dinner at the hotel’s restaurant on Christmas (one of very few restaurants in the area that was open!). Our rooms were beautiful and spacious. The front desk staff was very responsive when we had problems with our safe and the toilet. We highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos

The oceanfront location was incredible! Wildlife was abundant and part of the culture of the hotel. The rooms were small but comfortable.

Authenticity & Character
Location
Oceanfront views and incredible wildlife
Staff
Cleanliness & Comfort
Activity Reviews
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Ecuador

It was an exhilarating climb to the base where we kayaked and then trekked slowly back to the top.

Quality of Experience
Food
We ate lunch after we reached the top at a local restaurant.
Guides, Drivers and Staff
Transport
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Visiting the city center on Christmas Eve Day was a real treat. The cooking class was incredible- we loved the chef and plan to try out the dishes we prepped when we return home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Local Culture at Otavalo Market & Hike at Cuicocha Lake
Explore Local Culture at Otavalo Market & Hike at Cuicocha Lake
Quito

We especially loved the visit to the local weaver.

Quality of Experience
Food
We enjoyed a delicious lunch in Cotacachi which is a town known for its leather.
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

We loved planting a tree! Our terrific guide Vivian planned for us to wear rubber boots since the ground was wet from recent rainfall. She also tweaked our itinerary and moved our visit to the Darwin Center to the following day once she realized we may feel rushed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Pinzon Island & La Fé
Discover Pinzon Island & La Fé
Puerto Ayora

Our whole trip built up to this most incredible snorkeling experience!! We saw tons of gorgeous fish and swam right up to giant sea turtles, sea lions, sharks, and more!

Quality of Experience
Food
Tuna lunch on board hit the spot!
Guides, Drivers and Staff
Jaime was a fun leader!
Transport
Kayaking Tortuga Bay - Afternoon at leisure
Kayaking Tortuga Bay - Afternoon at leisure
Ecuador

What a beautiful place!! The perfect entry to seeing wildlife up close.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

The boat was absolutely beautful, and the visit to Seymour Island was so cool. We saw different frigate birds and blue footed boobies and iguanas and learned about- and saw firsthand- their mating patterns.

Quality of Experience
Food
Delicious tuna lunch and snacks on board.
Guides, Drivers and Staff
Elizabeth our guide was outstanding. It was my first time deep water snorkeling and she helped me get acclimated to the breathing tube and helped me enjoy the experience.
Transport
Beautiful sailboat
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jan 01, 2024
Dear Marlene,
Happy New Year :) May 2024 bring you and the family much joy, blessings, and more incredible travel adventures for you and the family :)
Thank you so much for taking the time to share your wonderful experience with us, and for this valuable and detailed feedback! I'm extremely delighted to hear that you and the family had an incredible trip to Ecuador and the Galapagos Islands and that I and our team, especially Danny, Vivian, and Alejandra, contributed to making it a perfect...
Read more

Dear Marlene,
Happy New Year :) May 2024 bring you and the family much joy, blessings, and more incredible travel adventures for you and the family :)
Thank you so much for taking the time to share your wonderful experience with us, and for this valuable and detailed feedback! I'm extremely delighted to hear that you and the family had an incredible trip to Ecuador and the Galapagos Islands and that I and our team, especially Danny, Vivian, and Alejandra, contributed to making it a perfect vacation for you all. It's great to know that you enjoyed your stay at Hotel Ikala Hotel in Quito and that Danny's guidance during the mainland excursions rose to the occasion. I'm also glad that you had a fantastic stay at the Hotel Solymar in Santa Cruz, and that with Vivian as your guide, you enjoyed the Charles Darwin Station and Tortuga Bay, and to know that we scored complete success with the memorable day trips to Seymour Island, Pinzon Island, and Playa La Fe. I indeed appreciate your kind words about our team's communication and organization. Ensuring a smooth and stress-free experience for our beloved travelers is one of our top priorities. Thank you once again for choosing us for your family vacation and for sharing your feedback. We hope to have the pleasure of organizing future adventures for you and the family soon.
Warmest regards,
Tamer

A great trip!
Ecuador | Dec 16 - Dec 24, 2023

L
Louis B.
Bethesda, MD | Reviewed on Dec 31, 2023
Amanda and I had a wonderful time in Ecuador, and the ease of having KimKim support the planning was super helpful. Our guide Milton in Quito was incredible and so wonderfully kind and supportive. The experiences that were planned for us were amazing. Amanda had a heavy workload on the trip and both Milton and Mathias were incredibly flexible when we needed them to be. The two things that could have gone better were our trip to the Amazon. The lodgings had no Wifi when we had expressed... Read more

Amanda and I had a wonderful time in Ecuador, and the ease of having KimKim support the planning was super helpful.

Our guide Milton in Quito was incredible and so wonderfully kind and supportive. The experiences that were planned for us were amazing.

Amanda had a heavy workload on the trip and both Milton and Mathias were incredibly flexible when we needed them to be.

The two things that could have gone better were our trip to the Amazon. The lodgings had no Wifi when we had expressed that Amanada had very important work to do. In retrospect, it would have been better to do a day trip to the cloud forest and then return to Quito.

The second thing was our trip back- which in total involved over 24 hours of travel. It would have worked much better for us to spend one addtional night in Quito to break up the trip.

Further detaisl and information ahead of time would have helped us to plan through these issues.

Overall, it was a wonderful experience and KimKim (especially Milton) really helpd to improve and support the trip!

Hotel Reviews
Vieja Cuba
Quito

Vieja Cuba were so supportive and helpful during our stay and we loved the area it was in! The room was small but wound up working out very well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakuna Matata Lodge
Archidona

While we asked for 3 star hotels and the food and support was great, it did not have adaquate Wi-Fi and the room was scarily stark and basic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora

It was wonderful and huge and in an amazing location! Just fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Birdwatching & Hot Springs
Birdwatching & Hot Springs
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Travel took a long time and was stressful. We were told there would be an ATM easily accessible on the airpot to get money to pay the $100 entrance fee but it was not easy to access. The airport did not have Wifi, The plane also made a stop which we were not expecting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador

Bartholomay island was truly an unforgettable experience, The guide Phillipe was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jungle Hike
Jungle Hike
Ecuador

We wound up doing it at night because of our travel which was scary. The guide William was lovely but we should not have done a night hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Cotopaxi National Park
Day trip to Cotopaxi National Park
Quito

It was wonderful! The visitor center and lunch was delicious. It was among other most favorite days of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Archidona & free time at the rainforest lodge
Transfer to Archidona & free time at the rainforest lodge
Ecuador

The bridge was closed and we had a long wait time. When we arrived, we had to travel on a motor bike with strangers. The lodge only had wifi in the restaurant. It did not meet our needs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate Session
Chocolate Session
Ecuador

Was wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to another uninhabited island
Visit to another uninhabited island
Ecuador

North Seymour Island was ok, but it as extremely hot and the guide moved very slowly through repetitive information. The scuba diving was a bit challenging.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding at Cotopaxi National Park
Horseback Riding at Cotopaxi National Park
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador

Fantastic. Milton was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 12, 2024
Hi Louis, thank you very much for your review! I'm happy to hear that you and Amanda enjoyed your trip to Ecuador!
Regarding Amanda's work during the trip, I checked again our conversation and it was only after defining the itinerary and activities together that we learned that Amanda would have work to do while here. At that moment, It would have been helpful to know about the type and work hours to be able to adjust the trip accordingly. Unfortunately, it was only while you were already on...
Read more

Hi Louis,

thank you very much for your review! I'm happy to hear that you and Amanda enjoyed your trip to Ecuador!
Regarding Amanda's work during the trip, I checked again our conversation and it was only after defining the itinerary and activities together that we learned that Amanda would have work to do while here. At that moment, It would have been helpful to know about the type and work hours to be able to adjust the trip accordingly. Unfortunately, it was only while you were already on site that her requirements in that regard became clear, but still, we were able to adjust the itinerary last-minute to make it work. My apologies for not requesting in more detail Amanda's exact requirements in order to make her work while traveling a smooth experience right from the start.

I hope Amanda can return someday to Ecuador to see everything she missed out on due to her work this time around!

All the best,
Mathias

Phenomenal experience
Ecuador | Dec 29 - Jan 5, 2022

Lily
Lily N.
Eugene, OR | Reviewed on Dec 29, 2023

Absolutely unreal experience. Daniel was the best planner I used by far for Kimkim. He was so nice, attentive and thorough. I told him what kind of experience I was looking for and he nailed it. He did such a great job of checking in throughout the trip and was always available every step of the way. Highly recommend using him to help plan your trip!!!

Local specialist: Daniel Larrea

Wonderful Vacation
Ecuador | Mar 10 - Mar 18, 2023

C
Catherine A.
Charlotte, NC | Reviewed on Dec 26, 2023

Had an amazing time in Ecuador and visiting the Galapagos. Alvaro planned an amazing itinerary for us, and we had a great balance of activities and rest.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 27, 2023

Hola Catherine,

I am thrilled to hear you had an amazing time in Ecuador and the Galapagos! The Galapagos is truly special and I am so happy that you enjoyed a one-of-a-kind experience.

If you're planning another adventure, I'm here to help!

All the best!
Alvaro