Kimkim Trip Reviews for Ecuador

Reviews from actual kimkim travelers. We publish all reviews.
4.9
(52 reviews)
Read 52 verified reviews by travelers who booked their trip on kimkim.

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Trisha

Linda planned a great trip for me! · Ecuador - Oct 12 - Oct 15, 2019

Traveler: Trisha E. - Local specialist: Linda Schulz

Linda was amazing. My travel plans were fluid early on and she gave me numerous options and updated along the way as I finalized the details, with regular communication. I couldn’t have asked for more.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Trisha, it was a pleasure to assist you while planning your tour and I am more than happy that we could organize the perfect trip for you to Galapagos! I hope that one day you'll get the chance to return so that you can visit the other islands as well!
I wish you all the best for future travels,
Linda

7 Days in Ecuador: 5 Unique Itinerary Ideas · Ecuador - Sep 28 - Oct 5, 2019

Traveler: Young C. - Local specialist: Isabel Pérez

I am so thankful for all the help that Kimkim has provided for my trip. The trip was booked at the very last minute and had a lot of twists and turns. I don't think our family enjoyed the trip as much as we did if we haven't have Isabel and our trusted guide, Christian. Isabel worked before and after her normal working hour to help me when a national strike by transportation works paralyzed the country for a couple of days. Christian educated our family on food, custom, history and geography... read more

I am so thankful for all the help that Kimkim has provided for my trip. The trip was booked at the very last minute and had a lot of twists and turns. I don't think our family enjoyed the trip as much as we did if we haven't have Isabel and our trusted guide, Christian. Isabel worked before and after her normal working hour to help me when a national strike by transportation works paralyzed the country for a couple of days. Christian educated our family on food, custom, history and geography with his kind manners and excellent knowledge. I would definitely consider working with Kimkim for our next adventure. Thank you!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Young! Thank you very much for the feedback about your trip, I love to hear that you had a great time here in Ecuador even though we didn't have much time to plan for it! I will let Christian know about your kind words, I know he loves sharing our culture so he definitely had a great time with you! I hope you have the chance to come back someday.

Kind regards,
Isabel

Heather

Top Wildlife Lodges in the Ecuadorian Amazon · Ecuador - Sep 4 - Sep 25, 2019

Traveler: Heather K. - Local specialist: Mathias Onisseit

It was an absolute pleasure working with Mathias:

1. He listened carefully to our special areas of interest (birding photography) and designed a fantastic itinerary for us.
2. The accommodation and guides that he set up for us exceeded our expectations.
3. His personal input and support when we needed urgent medical assistance was invaluable.
4. He was always available and responsive throughout the whole 4 week trip

In Mindo, Mathias set us up with Edison from... read more

It was an absolute pleasure working with Mathias:

1. He listened carefully to our special areas of interest (birding photography) and designed a fantastic itinerary for us.
2. The accommodation and guides that he set up for us exceeded our expectations.
3. His personal input and support when we needed urgent medical assistance was invaluable.
4. He was always available and responsive throughout the whole 4 week trip

In Mindo, Mathias set us up with Edison from http://www.swordbilledexpeditions.com/about-us/ . Ed’s bird knowledge was remarkable, his photographic skills superb, he was able to get us into unusual and remote locations, he introduced us to fascinating people and was just a wonderful person to spend time with. We stayed at the Septimo Paraiso and the Bellavista Cloudforest Lodge, both of which were stunning

My research showed very mixed feedback between Cuyabeno and Yasuni, and so based on Mathias’s recommendation we did both – and in hindsight he was completely correct. They are very different, unique and special in their own distinct ways. In Cuyabeno we stayed at the Nicki Lodge for 5 nights and I loved it. We met a couple of travelers who had had bad experiences at some of the other local lodges, but the service and friendliness from our staff was fantastic. The lodge is more casual and low key but I felt closer to the environment and with the narrower rivers the forest seemed to be more intimate. We had a young guide called Jefferson who was from Quito - he had fallen in love with the natural environment and was passionate about sharing it with us. Through his share dedication we managed to see a young family of endangered otters, the beautiful fresh water dolphins, birds, insects, caiman, spiders and flora (as well as lots of very muddy walks – well worth the effort). The lovely lodge chef cooked up tasty local meals shared at one long table which allowed us to meet backpackers through to seasoned international travelers.

Sacha Lodge, on the other hand, was truly spectacular and upmarket. Mathias organized a “master” ornithologist for us (a local Kichwe called Osca) who managed to help us identify 130 bird species in 3 days (including a great sighting of a juvenile Harpy Eagle), over and above the 5 monkey species, stick insects, frogs, parrots at the clay lick, and quiet moments in the canoe simply enjoying the environment.

There is no way we could have put together a trip like this without the local knowledge, experience and expertise of Mathias and his team. Mathias provided us with a level of service, professionalism and personal input that I have never experienced before. Kudos to him and his team.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Dear Heather,

thanks a lot for your review. I’m very happy that you enjoyed your time here in Ecuador and that you could achieve one of your main objectives, which was getting many bird species in front of the camera! It has been a pleasure for my team and I organizing this trip for you and having you here.
I’m also very glad that we were able to get your health issues solved quickly so that you didn’t miss out too much of this trip that you had been planning for a very long time.... read more

Dear Heather,

thanks a lot for your review. I’m very happy that you enjoyed your time here in Ecuador and that you could achieve one of your main objectives, which was getting many bird species in front of the camera! It has been a pleasure for my team and I organizing this trip for you and having you here.
I’m also very glad that we were able to get your health issues solved quickly so that you didn’t miss out too much of this trip that you had been planning for a very long time.

Hopefully, you can come visit us another time to see the rest of this beautiful country!

Best regards and see you soon,
Mathias

Steven

Islands and Amazon eco. · Ecuador - Aug 31 - Sep 14, 2019

Traveler: Steven M. - Local specialist: Isabel Pérez

Ecuador, the essentials. Quito, Yasuni National Park Amazon, and Galapagos!

Our 14 day vacation was exceptional from start to finish. Our trip advisor, Isabel Perez, worked with me in the months leading up to our holiday to ensure we were able to visit our 'must see' places, and also find relaxation time. Her recommendation of the Napo Cultural Centre in Yasuni was the perfect choice for us. Not only is this first class eco-lodge located in a beautiful part of the Amazon, but it is also... read more

Ecuador, the essentials. Quito, Yasuni National Park Amazon, and Galapagos!

Our 14 day vacation was exceptional from start to finish. Our trip advisor, Isabel Perez, worked with me in the months leading up to our holiday to ensure we were able to visit our 'must see' places, and also find relaxation time. Her recommendation of the Napo Cultural Centre in Yasuni was the perfect choice for us. Not only is this first class eco-lodge located in a beautiful part of the Amazon, but it is also home to the local indigenous community school, doctor's office, and cultural events. So you can interact with the local people as well as the parrots and monkeys!

Then after a few days visiting more of Quito we spent 6 unforgettable days on Santa Cruz and Isabela islands. Kimkim arranged for our door to door transportation, great hotels, and unforgettable activities.

We highly recommend partnering with Kimkim to ensure you have the best, seamless, and unforgettable experience in Ecuador!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Steve! I'm glad the two of you had a wonderful experience here in Ecuador, hope it was a healing time and you came back home with renewed strength! It was a real pleasure planning this trip with you, hopefully, you will come back and see more of the wonders Ecuador has to offer.

Warm regards,
Isabel

Options for Touring Ecuador · Ecuador - Jul 27 - Jul 29, 2019

Traveler: Leslie T. - Local specialist: Isabel Pérez

The trip was amazing. Isabel did a wonderful job of planning the trip and Christian, our tour guide was unbelievable. He took us everywhere on the itinerary and even included extra stops along the way that he thought would interest us. He was very knowledgeable and we had a fantastic time on the trip. We would definitely recommend that anyone traveling to the Quito area use KimKim and request Christian as your tour guide!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Leslie,
I'm so happy to hear that you have enjoyed your time and experiences in Ecuador! I will hand over your nice words to Christian and everyone else who helped to make your short-trip an unforgettable experience!
Please don't hesitate to contact me again in case you - or maybe friends of yours? - want to come to Ecuador again one day! It will be a pleasure for me to plan another great trip together with you.
Warm regards from Ecuador,
Isabel

Mark

Ecuador getaway · Ecuador - Jun 29 - Jul 8, 2019

Traveler: Mark S. - Local specialist: Gabor Csizmadia

Everything about the trip exceeded our expectations. Ecuador was a perfect destination for a week’s trip—so much to see, beautiful, charming old cities, spectacular and diverse landscapes, perfect weather. Safe, friendly, and you get a lot for your money.

Gabor was so kind and thorough in working with me to plan the trip. Every day of the trip brought new delights. The itinerary and the accommodations were all perfect. I was especially grateful that after 3 attempts to take the trip he... read more

Everything about the trip exceeded our expectations. Ecuador was a perfect destination for a week’s trip—so much to see, beautiful, charming old cities, spectacular and diverse landscapes, perfect weather. Safe, friendly, and you get a lot for your money.

Gabor was so kind and thorough in working with me to plan the trip. Every day of the trip brought new delights. The itinerary and the accommodations were all perfect. I was especially grateful that after 3 attempts to take the trip he hung in there with patience and understanding until we were finally able to go. He never wrote us off or figured we were wasting his time. It was a pleasure to finally meet him in Quito. We felt really well taken care of.

We felt similarly about the wonderful guide, Fernando, who was assigned to us. He was knowledgeable about history, local cultures, and the best insider places to take us. He was kind, thoughtful, and a pleasure to spend a well with. The chemistry was perfect.

This was definitely one of the best trips we have ever taken (and we have been all over the world). We will definitely look to Kimkim for future travels.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Mark!

I´m so happy to read your feedback and I´m especially glad that you had a wonderful time in Ecuador!

I will hand over your nice words to Fernando and everyone in our operations team who did their best for your trip to work out the way it did :)

I hope to hear from you soon whether you want to return to Ecuador and Galapagos or plan a trip to Peru or Bolivia.

Take care and all the best,
Gabor

broken leg family · Ecuador - Jun 16 - Jun 29, 2019

Traveler: Jessica y. - Local specialist: Isabel Pérez

Isabel was phenomenal. She promptly responded to all messages and was so helpful along the way. Thank you!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Jessica! I'm really glad you had an amazing time here in Ecuador with your family and got the chance to visit some of the most adventurous towns, Baños de Agua Santa and Montañita. From the pictures, it seems like you all enjoyed it!

Warm regards,
Isabel

Ecuador Highlands & Amazon - 7 Days · Ecuador - Apr 29 - May 6, 2019

Traveler: Sam S. - Local specialist: Isabel Pérez

Our trip to Ecuador booked through kimkim was incredible! Isabel made sure that everything was dealt with in terms of accomodations, activities, and logistics which took a lot of the planning off of our hands! The itinerary put together and the welcome packet at the first hotel made sure we never were confused about any meeting points or activities.

In terms of the trip itself, Ecuador is amazing in its diversity of climates and the two that my girlfriend and I wanted to experience (Volcano... read more

Our trip to Ecuador booked through kimkim was incredible! Isabel made sure that everything was dealt with in terms of accomodations, activities, and logistics which took a lot of the planning off of our hands! The itinerary put together and the welcome packet at the first hotel made sure we never were confused about any meeting points or activities.

In terms of the trip itself, Ecuador is amazing in its diversity of climates and the two that my girlfriend and I wanted to experience (Volcano and rainforest) were both unforgettable experiences! From biking down Cotopaxi and the surrounding park to spotting monkeys, birds, caimans, and pink dolphins in the rainforest we couldn’t have asked for a better trip. Thank you to Isabel and our guides for the two portions, Ricardo (biking) and Diego (rainforest). I would highly recommend kimkim for any travel plans and will 100% be using them again in the future!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Sam and Megan, I am really happy to hear that you had a great time in Ecuador! It was a pleasure to plan this trip with you, mixing a bit of what you both like, keeping it always fun with. I hope you will have the opportunity to come back to Ecuador, maybe explore some other regions of Ecuador, different volcanoes or go deeper into the rain forest!

Warm regards,
Isabel

7 Days in Ecuador: 5 Unique Itinerary Ideas · Ecuador - Apr 28 - May 5, 2019

Traveler: William O. - Local specialist: Linda Schulz

All drivers and guides were very professional and friendly, they listened and steered us to aspects we told them we were interested in (in my case it was local foods and sighting as many wild birds as possible). The entire LaSelva experience was extremely well organized and fulfilling. Transportation was clean and comfortable. We appreciated having water available for us for every leg of the journey. The hotels in Quito and the Hacienda Cusin were all enjoyable. We loved the local fruits and Ecuadorian dishes for breakfast. All in all just a wonderful trip!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Bill,
it is great to hear that you had a wonderful time here in Ecuador! I am happy that you liked Ecuador's beautiful nature and the traditional food and hope to welcome you back one day!
All the best for the future,
Linda

Pradyumn

Quito & the Galapagos Islands - 8 Days · Ecuador - Apr 14 - Apr 18, 2019

Traveler: Pradyumn S. - Local specialist: Linda Schulz

Everything was well taken care of. No significant glitches. Good guides provided, who were knowledgeable, helpful and attentive. Superb experience. Communication and responses from Linda were prompt and clear.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Pradyumn, thank you very much for your feedback about your Galapagos trip in April! I am glad to hear that you have enjoyed your holidays and hope to welcome you again one day in Ecuador so that you can explore the rest of the country!
All the best,
Linda

A taste of Equador · Ecuador - Apr 19 - Apr 29, 2019

Traveler: Sheila R. - Local specialist: Linda Schulz

Our Ecuador adventure was amazing due to the excellent support from Linda and Kimkim. Linda helped us pull together a diverse itinerary for the relatively short amount of time we had in a country we knew nothing about. She was very responsive to emails and patient with our questions and worked within our parameters that kept changing. We loved all the accommodations recommended by Linda, in particular the Inti Sisa Art Guesthouse in Guamote and Hosteria Mandala at the coast in Puerto... read more

Our Ecuador adventure was amazing due to the excellent support from Linda and Kimkim. Linda helped us pull together a diverse itinerary for the relatively short amount of time we had in a country we knew nothing about. She was very responsive to emails and patient with our questions and worked within our parameters that kept changing. We loved all the accommodations recommended by Linda, in particular the Inti Sisa Art Guesthouse in Guamote and Hosteria Mandala at the coast in Puerto Lopez - both so amazing and gorgeous, and each supporting important social and environmental projects in their communities which was important to us. And in our price range! We appreciated Linda’s recommendation to have a driver/guide traveling from Quito to Banos, and enjoyed a full day with Annibal V learning about Ecuador, and seeing the sites. A more expensive transportation option, but but well worth it and balanced off with the super inexpensive (and more adventurous!) buses we took at other points in our travel. Another highlight was our day trip to Isla de la Plata with Machalilla Tours - again recommended by Linda and we felt confident in the quality and safety of their equipment, services and guides. Thanks Linda for helping to create such a memorable trip for three Canadian gals, we would not hesitate to highly recommend your services to others.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Sheila,
thanks a lot for your great feedback on your Ecuador trip and for sharing your pictures with us - it looks like the three of you had an amazing time! It was a pleasure to help you plan this trip! Please don't hesitate to contact me again if you come back to Ecuador one day to explore the rest of the country which you couldn't visit this time.
All the best for the three of you,
Linda

Fun for all family vacation · Ecuador - Apr 11 - Apr 21, 2019

Traveler: Yair A. - Local specialist: Edwin Vega

Our planing with Edwin the trip adviser was very good. communication was flowing and his follow up on our demands were excellent.
Our guide Daniel Maldonado was amazing. from the moment he picked us up at the airport through the walks in the jungles and at the restaurants and hotels on the way. He was very resourceful. spoke fluently English and was a charm.
Also our driver Ceasar was very helpful. with our long distance drives and sometimes into the night because of change in plans. Was there on time, helping with the luggage and watching over us at all times.

Edwin Vega profile photo
Edwin Vega, local specialist, responded to this review:

Hi Yair!

Thank you so much for your comment! I´m glad that you had a great time in Ecuador and that you´ll be using KimKim for your future travels.

Keep us in mind if you want to visit Peru or Bolivia or Ecuador again :)

Best wishes,
Edwin

Keld

Trip to Ecuador · Ecuador - Mar 30 - Apr 14, 2019

Traveler: Keld M. - Local specialist: Gabor Csizmadia

Had the most wonderful time. Patricio and our driver did a marvelous job in taking care of us. Everything was catered for and this is not the last time I book with kimkim. Indonesia is next...

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Keld!

Thank you so much for your comment! I´m glad that you had a great time and that you´ll be using KimKim for your future travels.

Keep us in mind if you want to visit Peru or Bolivia or Ecuador again :)

Take care,
Gabor

Abby

Ecuador · Ecuador - Feb 22 - Mar 1, 2019

Traveler: Abby J. - Local specialist: Linda Schulz

Overall this trip was fun. The planning processes was relatively straight-forward with Linda though there was a bunch of back and forth that I think may have been solved by being more forth coming with "this is the company we normally go with" or "these will be stops on XYZ."
For the actual trip, I don't think the airport transfer went smoothly. The person who was supposed to pick us up, sent someone else into the airport, spelled our name wrong, and were holding a sign not associated with... read more

Overall this trip was fun. The planning processes was relatively straight-forward with Linda though there was a bunch of back and forth that I think may have been solved by being more forth coming with "this is the company we normally go with" or "these will be stops on XYZ."
For the actual trip, I don't think the airport transfer went smoothly. The person who was supposed to pick us up, sent someone else into the airport, spelled our name wrong, and were holding a sign not associated with KimKim or any service I'd heard from. It was only because I speak some Spanish I decided that sign was the only one remotely close to our name we ended up with the right person.
Our guide, Marco, while very nice and resourceful I would have put in the category of "driver," not a true "guide." I frequently found myself at the edge of other tour groups in order to learn more history/background/context of what we were seeing. Marco effectively got us from place to place, but he might spend 3-5 minutes telling us about a centuries old church and then leaving us to our own devices. This is fine, but had I known, I would have hired a private tour guide for Quito at least.
We LOVED our experience mountain biking with Biking Dutchman down Cotopaxi. Despite the fact is was raining and cold, it was so cool and our guide/transport were great. Heads up that transport isn't super comfy/questionable seatbelt safety, but probably fine.
Banos was fun, there were some small issues with the group who did our rock climbing/ Via Ferrata tour, but they were easy to work with and responsive in handling mistakes.
I honestly normally do all of our trip planning myself, but do to cost of renting an automatic vehicle and my middling at best Spanish, thought this might be a good opportunity to test out a tour guide company. As I said above, this was a fun trip and parts were really very cool, but the parts we most enjoyed was stuff I specifically researched and suggested, so I'm on the fence about whether I would do this again.
It's probably a great service if you don't have time/desire to do the research, but I think TripAdvisor and Google will continue to be my go-tos.

Thanks for helping have a fun time in Ecuador!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Abby,

thank you very much for your valuable feedback! First of all, I am happy that you had a fun time in Ecuador.

I am sorry to hear that you didn’t like Marco’s guiding style. Marco, a guide with many years of experience, has successfully guided a lot of guests through Ecuador, and has received very good feedback and reviews in the past (one example for a recent feedback from another guest: https://www.kimkim.com/trip-reviews/4RvZpKRd).

It’s great to hear that the activities and... read more

Hi Abby,

thank you very much for your valuable feedback! First of all, I am happy that you had a fun time in Ecuador.

I am sorry to hear that you didn’t like Marco’s guiding style. Marco, a guide with many years of experience, has successfully guided a lot of guests through Ecuador, and has received very good feedback and reviews in the past (one example for a recent feedback from another guest: https://www.kimkim.com/trip-reviews/4RvZpKRd).

It’s great to hear that the activities and providers you had especially researched for parts of your tour were essentially our top picks, which shows that you have done excellent research about Ecuador as a travel destination!

Regarding your airport transfer, I apologize for the confusion. Due to unpredicted circumstances a different staff had to welcome you at the arrival hall and escort you to the previously announced driver. This was an exception as we always send the driver/guide that we previously communicate, along with a clearly identifiable sign (logo with guest`s name). Again, I am sorry for the inconvenience.

I wish you all the best for future travels,
Linda

Mariagrazia

Trip to Ecuador · Ecuador - Mar 30 - Apr 14, 2019

Traveler: Mariagrazia S. - Local specialist: Gabor Csizmadia

I would like to thank you all for the help in organizing this amazing trip.
Everything was perfect. The local agency you have used EcoAndes has been wonderful and took great care of us. The driver and guide they have assigned were great and we indeed had the best time. Definitively we will recommend your service to friends and family.

Again many thanks and to next year for a new adventure.
Mariagrazia

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Maria!

I´m so glad to hear your comments :) It´s nice to hear that your vacations went well and that you are returning home with great memories and experiences.

I hope to hear from you in the future in case you´d like to return to Ecuador or maybe a trip to Peru or Bolivia.

Warmest regards,
Gabor

New · Ecuador - Mar 22 - Apr 4, 2019

Traveler: Abdullah A. - Local specialist: Mathias Onisseit

My guide was Mr. Marco Herrera. Good English and excellent guide. Very helpful and adaptive to changes.

Overall the trip was perfect. It was my first time in Ecuador, but Mr. Marco and the people from kimkim.com helped in giving many options to explore. From lagoons to national reserve parks and forest, all was arranged perfectly.
People at the hotels were very nice and polite.

I would definitely recommend this to anyone and I, most definitely, would arrange future trips with them again.
5/5

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Hi Abdullah! I am glad you enjoyed your trip to Ecuador exploring the Andes, with its many lagoons, volcanoes and National Parks.
It would be a pleasure to welcome you again one day in Ecuador!
Best,
Mathias

Quito +Amazon+Galapagos · Ecuador - Mar 20 - Mar 28, 2019

Traveler: Danlin H. - Local specialist: Linda Schulz

This trip was amazing! Linda was so helpful from the very beginning. During the whole trip, I didn't have to worry about anything. There was always someone with a sign of my name waiting for me at the airport. There were different local guides to take care of our schedule. (Although I hope the local guide in Galapagos is more professional and helpful. She didn't give us any useful information about the tours, Galapagos in general, other than taking us from the hotel to the meeting points of... read more

This trip was amazing! Linda was so helpful from the very beginning. During the whole trip, I didn't have to worry about anything. There was always someone with a sign of my name waiting for me at the airport. There were different local guides to take care of our schedule. (Although I hope the local guide in Galapagos is more professional and helpful. She didn't give us any useful information about the tours, Galapagos in general, other than taking us from the hotel to the meeting points of our tours every day) The hotels were absolutely amazing. The hotel in Quito is in the best location, and the service was so great. Both the hotel in Quito and Galapagos upgraded the room for us for free. The tours were fun overall. We had limited time so we didn't get to go deep into the Amazon, so we didn't get to see lots of animals. Nonetheless, the guide was still amazing and the experience was still great.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Danlin,
I'm glad that you have enjoyed your trip to Ecuador and Galapagos, even if you only had one week.
Hopefully you will have the chance to come back one day to go deeper into the Amazon and explore more regions of Ecuador!
All the best,
Linda

Group departure - Epic Ecuador Multi-Sport Tour - 8 Days · Ecuador - Feb 2 - Feb 9, 2019

Traveler: David H. - Local specialist: Gaby Hidalgo

Our Multisport Adventure Tour dome by Adventure Journeys was just superb! Our guide, Paul Aguilar was top notch - very professional, attentive, informative, mechanical, humorous and so knowledgeable about so many Ecuadorian things. He repaired broken bike chains, assisted in dealing with my Canon camera service issue in Quito, and guided us strongly in each of the sports. He became a friend. He deserves a huge raise in salary! He also convinced us that everything ever invented started in... read more

Our Multisport Adventure Tour dome by Adventure Journeys was just superb! Our guide, Paul Aguilar was top notch - very professional, attentive, informative, mechanical, humorous and so knowledgeable about so many Ecuadorian things. He repaired broken bike chains, assisted in dealing with my Canon camera service issue in Quito, and guided us strongly in each of the sports. He became a friend. He deserves a huge raise in salary! He also convinced us that everything ever invented started in Ecuador!! Our driver, Alejandro, was superb as well - the guy can drive!! He handled our bus so well, at all times, and helped us all if we needed it. He also deserves a huge raise in salary!!

lois

volcanos · Ecuador - Jan 14 - Jan 18, 2019

Traveler: lois b. - Local specialist: Linda Schulz

Marco our bilingual guide was a very safe & entertaining driver with whom we were able to practice our conversational Spanish .The 5 day Avenue of volcanoes tour was an amazing series of national parks and hacienda stays which enabled us to reach Guayaquil for our Galapagos trip visiting markets,walking in beautiful places and experiencing the unique hospitality of haciendas.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Lois, great to hear that you have enjoyed your tour through the Andes and the overnight stays in different, traditional Haciendas! In just a short time you were able to see many different parts of Ecuador - from volcanoes to lagoons and typical indigenous markets. I hope you will leave Ecuador with many beautiful memories!

Exploring Ecuador · Ecuador - Dec 31 - Jan 14, 2019

Traveler: Jet A. - Local specialist: Linda Schulz

We highly recommend Linda if you're considering going to Ecuador. Linda was extremely responsive throughout, and on top of that, she was in constant communication with local guides to make sure we were taken care of when we got sick during the trip.

We had considered going there on our own, and we're so glad we didn't. The itinerary that Linda put together for us was perfect, as we were able to truly see how distinct and diverse different parts of the country are. The local guide that she... read more

We highly recommend Linda if you're considering going to Ecuador. Linda was extremely responsive throughout, and on top of that, she was in constant communication with local guides to make sure we were taken care of when we got sick during the trip.

We had considered going there on our own, and we're so glad we didn't. The itinerary that Linda put together for us was perfect, as we were able to truly see how distinct and diverse different parts of the country are. The local guide that she paired us with, Christian, was great as well. He was very knowledgeable about history of the country, and he also recommended some hole-in-the-wall restaurants, which made our experiences very unique and memorable!

Don't think twice about contacting Linda if you're considering going to Ecuador!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Jet, thank you very much for your great feedback! Once again, I am very sorry that you got sick during your trip - it is great to hear that you could enjoy your holidays despite this inconvenience and that you have been able to gain a good insight into the country, its culture and its people.
It would be a pleasure to welcome you again one day in Ecuador!
All the best for future travels,
Linda

Nicola

Great Honeymoon Ideas for Ecuador · Ecuador - Jan 4 - Jan 17, 2019

Traveler: Nicola R. - Local specialist: David Torres

David and Gabor where great in helping us plan our honeymoon in Ecuador, modifying our activities and adjusting everything to perfection! They also spent about half a day with us in Quito, showing us around the Old Town. Highlightsip included the great Yacuma lodge in the Amazon with our amazing guide Yacu, our ascension to the 1st refuge on mount Chimborazo and a great day trip to Isla de la Plata. We wanted adventure, and we got it!

David Torres profile photo
David Torres, local specialist, responded to this review:

Hi Nicola!
I am so happy that you and your lovely partner could come to visit us in Ecuador. It was a great time showing you around the Casa del Alabado and getting to know you before Yacuma!
We had a blat figuring out what would be the best trip for you as well, and we are super happy that you were satisfied with the end voyage!
Hope to see you both in the close future my friend!
All the best
David

Terrance

Best of the Ecuadorian Highlands - 7 Days · Ecuador - Jan 4 - Jan 14, 2019

Traveler: Terrance T. - Local specialist: Gabor Csizmadia

Our overall trip experience was great. Our guide (Fernando Fabre) was the best we have had in our many prior privately guided trips throughout the world. Our accommodations were good to excellent and met our expectations for the price we paid. Our local specialist Gabor provided us with excellent trip planning and coordination services; and we will definitely be using Kim Kim for our future world travels.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Terrance,

thank you very much for your kind words! It´s great to hear that your trip in Ecuador was a memorable one. If you ever consider returning or planning a trip to Peru, Bolivia, Chile, Argentina or Colombia, feel free to contact me again, I will be happy to help!

Take care and all the best to the Turners & Siscos!
Gabor

Amy

Quito · Ecuador - Jan 1 - Jan 5, 2019

Traveler: Amy P. - Local specialist: Mathias Onisseit

Our trip was fantastic!!! Everyone in my family enjoyed it! The tour company, Darcar tours, that we had our driver and our tour guide through were outstanding. Super knowledgeable, patient with my kids, and very flexible. They had excellent suggestions throughout the tour to accommodate our needs, even on our arrival day when our flight was delayed. They communicated very easily with us and offered insider knowledge about every facet of Ecuador. Selfides, our chofer was excellent. He had a... read more

Our trip was fantastic!!! Everyone in my family enjoyed it! The tour company, Darcar tours, that we had our driver and our tour guide through were outstanding. Super knowledgeable, patient with my kids, and very flexible. They had excellent suggestions throughout the tour to accommodate our needs, even on our arrival day when our flight was delayed. They communicated very easily with us and offered insider knowledge about every facet of Ecuador. Selfides, our chofer was excellent. He had a wealth of knowledge about plants, animals, foods and unique culture in Ecuador. David, our tour guide, was professional, knowledgeable, and extremely flexible and patient with our young children. He made sure to give us all of the highlights while considering their ages and our time constraints. The tour itinerary Matthias gave us was excellent and creative. We saw some really off the beaten path things including the artisans of Peguche and the cooking class. The Hacienda Pensaqui, although historical, charming, and set in a beautiful landscape, was unfortunately dirty. There was dust everywhere. The food was mediocre, and the office staff were very unorganized. Apparently, the owner passed away a year ago and is now being cared for by his family. It appears very run down which is a shame because it has such potential! We still loved our stay there due to its historical charm and familial feel, however, I think it is necessary that you be aware that it may not be what it once was. The cooking class was phenomenal!!! Chef Edwin was funny, patient, and extremely talented! My kids participated in everything and loved it!!! Termas de Papallactas was exactly as we had hoped. Relaxing, breathtaking views, and good service.

We loved our stay in the Andes Mountains of Quito and would love to return!!! I will use KImKim again for sure! It was so much less stressful and may be our new way of travel. Thanks again!!!

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Hi Amy, I'm glad that you and your kids enjoyed the tour, especially the cooking class, which is a real hands-on experience!
As for the Hacienda Pinsaquí, I am a bit surprised about your comments, I was there a couple of weeks ago and found it in good condition. Maybe the dust was due to refurbishments taking place currently. Maybe you can send me more information through chat? I could forward it to the Hacienda to help them improve those points.
I'm glad you liked the Termas de Papallacta... read more

Hi Amy, I'm glad that you and your kids enjoyed the tour, especially the cooking class, which is a real hands-on experience!
As for the Hacienda Pinsaquí, I am a bit surprised about your comments, I was there a couple of weeks ago and found it in good condition. Maybe the dust was due to refurbishments taking place currently. Maybe you can send me more information through chat? I could forward it to the Hacienda to help them improve those points.
I'm glad you liked the Termas de Papallacta with its natural hot springs, it's a great place to spend some relaxed time after an exciting tour.

We are looking forward to having you in the future to explore the rest of this beautiful country!

Andean Adventure · Ecuador - Dec 21 - Dec 26, 2018

Traveler: Brett H. - Local specialist: Mathias Onisseit

After eight days in the Galapagos we enjoyed our short trip to Cotopaxi National Park. The park was beautiful with grand vistas and beautiful canyons. Frank, our guide, was knowledgeable and attentive. He provided strong support throughout the trip. Tambopaxi lodge was lovely and the food was exceptional. The southern refuge was unique with gracious staff and epic views. We have a number of really enjoyable treks.

The rating was based on two reasons. 1.) Of the five planned... read more

After eight days in the Galapagos we enjoyed our short trip to Cotopaxi National Park. The park was beautiful with grand vistas and beautiful canyons. Frank, our guide, was knowledgeable and attentive. He provided strong support throughout the trip. Tambopaxi lodge was lovely and the food was exceptional. The southern refuge was unique with gracious staff and epic views. We have a number of really enjoyable treks.

The rating was based on two reasons. 1.) Of the five planned treks we completed only two. This was due to the weather that made one of the treks impossible and two others miserable. Feedback from local guides was that this weather was expected for time of year. Understand weather can be unpredictable at altitude, but there should have been better planning to ensure we had alternative itineraries. 2.) Logistics were not ideal. Transportation was provided in a 1980s era Toyota Land Rover. Perfect for the rough roads of the national park. However, no seat belts in the back for lengthy highway trip. Both coming and going we were packed very tightly into back seat with camp staff. And on our return trip took a lengthy diversion to drop off family members. Not a huge issue, but not ideal logistics.

All in all, good experience. Enjoyed Cotopaxi National Park and would endorse Frank as a guide. Would have like to see stronger planning to maximize our stay.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Hi Brett! I’m glad you enjoyed your hike in the Cotopaxi National Park. Unfortunately, the weather was quite bad during your dates, which is unusual during that time of the year, but as you say, the weather can be unpredictable, and this didn’t let you enjoy as you should have.
Despite the weather you had, Frank your trekking guide, tried his best to give you alternative activities like hiking to the glacier and visiting nearby waterfalls.
The vehicle used was typical of a mountain trekking... read more

Hi Brett! I’m glad you enjoyed your hike in the Cotopaxi National Park. Unfortunately, the weather was quite bad during your dates, which is unusual during that time of the year, but as you say, the weather can be unpredictable, and this didn’t let you enjoy as you should have.
Despite the weather you had, Frank your trekking guide, tried his best to give you alternative activities like hiking to the glacier and visiting nearby waterfalls.
The vehicle used was typical of a mountain trekking tour in Ecuador and it has all the necessary permits. Furthermore, our guides drive with additional care to account for vehicle and street conditions. As for the lift the guide gave two friends on the way back to the hotel near Quito, they were dropped off directly on the way (in Sangolquí which is on the direct route to the Posada Mirolindo) and you agreed to taking them, however, given the car was already packed this wasn’t such a good idea after all.

10 Days in Ecuador: 5 Suggested Itineraries · Ecuador - Dec 24 - Jan 4, 2019

Traveler: Roopa K. - Local specialist: Linda Schulz

Our first trip to Ecuador was breath-taking to say the least. Galapagos has been on my bucket list for a long time and it was an exhilarating experience. Every island we visited was different and unique. It was impossible to get bored on the islands. Places like Los Tunales, the beach on Isabela island, and the ride on "Windrose" yacht are permanently etched in my memory.

Our trip was for 12 days, including 2 days for traveling. We spent 4 days in mainland Ecuador and 6 on Galapagos. In... read more

Our first trip to Ecuador was breath-taking to say the least. Galapagos has been on my bucket list for a long time and it was an exhilarating experience. Every island we visited was different and unique. It was impossible to get bored on the islands. Places like Los Tunales, the beach on Isabela island, and the ride on "Windrose" yacht are permanently etched in my memory.

Our trip was for 12 days, including 2 days for traveling. We spent 4 days in mainland Ecuador and 6 on Galapagos. In retrospect, we would have spent at least 1 day less in mainland and more time on Galapagos. Historical Quito, Mitad Del Mundo, Otavalo and Cotopaxi were good places to visit on mainland. Ideally, I would have loved more time in Otavalo instead of visiting some local waterfalls. Even Cuicocha lagoon was hyped up as a lake with active volcanic bubbles, but it was a major let down. All the places we visited on Galapagos were wonderful and given more time, we would have loved to visit more islands. The speed boat ride from Puerto Ayora to Isabela island was the bumpiest ride ever and there was not a single person on the boat who didn't come out without a queasy stomach. FYI, a one-way ferry ride costs $30 and lasts 2.5 hours. A plane trip costs $135 and lasts 30 mins. In the large scheme of things, we might have just selected the plane trip instead of enduring the bumpiest boat ride of our lives.

Linda was extremely informative and knowledgeable about Ecuador. She was great at setting our expectations and answering our questions promptly. Our local guides were a collective mix. Jorge (George), our guide on land, was great, but provided info that was less engaging for the kids. On Galapagos, our guide to Los Tunales, Sebastian, stole the show. He was patient, funny and knew a lot about the local area and habitats. While snorkeling, he ensured we all saw the key pieces without rushing . He walked with my mom, who is 72 years old, at her pace guiding her on the rocks etc. Overall, a great experience with him. All the other guides were decent.

As a group of 9, finding hotel rooms together was a big challenge. In most places, we didn't have rooms near each other. They were almost always on different floors, which was a logistical headache. In Quito, our hotel, Cruz Loma, didn't have elevators and it was painful to trudge up 4 flights of stairs with suitcases. Unfortunately, they didn't offer help with our luggage nor did they heed our request for rooms on lower floors. The hotels on Galapagos islands were normal 3-star places. Nothing too fancy to write about. Again, no elevators, but the staff helped our with our stuff. Breakfast was included for all our days, but 10 days of eating nothing but eggs, bread, yogurt and juice got too tiring. I wish they would provide a bit more variety, even if we had to pay for it.

Overall, this was a once in a lifetime trip and one that we will recall for many years to come. Thanks to Linda and Kimkim for helping us with this vacation !

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Roopa and Lakshmi,

I am very happy to hear that you will recall your trip to Ecuador and the Galapagos Islands for many years to come, it was a pleasure to help you organize it!

I apologize for any inconveniences with your hotels. Unfortunately, most of the smaller, 3-star hotels here in Ecuador don't have elevators (due to logistic reasons, especially on Galapagos). Thanks a lot for letting me know about the circumstances in Hotel Cruz Loma, I will get in touch with them.
It is great... read more

Hi Roopa and Lakshmi,

I am very happy to hear that you will recall your trip to Ecuador and the Galapagos Islands for many years to come, it was a pleasure to help you organize it!

I apologize for any inconveniences with your hotels. Unfortunately, most of the smaller, 3-star hotels here in Ecuador don't have elevators (due to logistic reasons, especially on Galapagos). Thanks a lot for letting me know about the circumstances in Hotel Cruz Loma, I will get in touch with them.
It is great to hear though that you have enjoyed the different excursions on Galapagos as well as on mainland Ecuador and that the guides provided interesting and helpful information as well as personal assistance.

I wish you all the best for future travels and hope to welcome you again one day in Ecuador!

Wendy

Ecuador · Ecuador - Dec 24 - Dec 27, 2018

Traveler: Wendy D. - Local specialist: Linda Schulz

Tour at Nicky Amazon Lodge exceeded my expectation. My favorite part was exploring the night life of the Amazon rainforest. It is something I would never think because it was not mentioned in the textbook. Birding watching and hiking options at Bellavista was very good. This would not be possible without kimkim. Kimkim's online platform was helpful because I had a busy schedule and their advice and support made a difference in my decision-making process. To the point, the trip was well-tailored thanks to kimkim's service.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Wendy, great to hear that you have enjoyed your tour to the Amazon and the cloud forest! It was a pleasure to help you planning those parts of your trip.
All the best for future travels,
Linda

Ganes

Amazing amazon · Ecuador - Dec 25 - Dec 29, 2018

Traveler: Ganes P. - Local specialist: Gabor Csizmadia

The whole trip was amazing. Gabor and his team, especially the tour guide Danny were excellent

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Ganes!

First of all, I´d like to wish a happy new year to you and your family! I am happy to hear that you enjoyed your trip to the Amazon in Ecuador. I hope to be able to help you again in the future.

Take care and all the best,
Gabor

Quito & the Galapagos Islands - 8 Days · Ecuador - Dec 21 - Dec 28, 2018

Traveler: Ko-Hsuan C. - Local specialist: Mathias Onisseit

Mathias helped us plan a very last minute Christmas trip to Ecuador, and it turned out to be an amazing trip! He went through the trip plan multiple times even with limited time left before to the trip and responded to our questions pretty promptly. We spent 5 days in the Galapagos and 3 days in Quito. For the Galapagos -- We especially love the uninhabited island Seymour where we saw so many animals and the yacht was really nice! We were really amazed by the rich culture and nature around... read more

Mathias helped us plan a very last minute Christmas trip to Ecuador, and it turned out to be an amazing trip! He went through the trip plan multiple times even with limited time left before to the trip and responded to our questions pretty promptly. We spent 5 days in the Galapagos and 3 days in Quito. For the Galapagos -- We especially love the uninhabited island Seymour where we saw so many animals and the yacht was really nice! We were really amazed by the rich culture and nature around Quito. We especially enjoyed our time with David who took us to Cotopaxi National Park. All the tour guides pick us up on time. In addition, we realized the price Kimkim offered is really reasonable after we cross-checked the hotel and tour prices.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Ko-Hsuan, thanks for your comments! I am happy that we could organize your Christmas trip on such a short notice (especially Galapagos can get booked out fast for these dates). And I'm even happier that you enjoyed the trip. Maybe you will return another Christmas to see the rest of this multi-faceted country?

Quito,crater lake · Ecuador - Dec 15 - Dec 18, 2018

Traveler: Raj R. - Local specialist: Linda Schulz

Advanced planning
Good pick up times
Easily available for any questions
Custom itenary based on personal preference.
I would recommend to anyone.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Raj, thank you very much for your review and for traveling with us! I hope that we will have the chance to welcome you again in Ecuador one day for another adventure.
All the best and safe travels in the future!

How to Spend 5 Days in Ecuador · Ecuador - Nov 15 - Nov 22, 2018

Traveler: Gaby E. - Local specialist: Mathias Onisseit

The driver , who was supposed to pick me up from the Airport ,after the Amazone ,left without me.
Not a good feeling, being forgotten..
Casa Sol had a very small breakfast and the shower was not hot.
I loved the Sisakuna Lodge. Good breakfast , nice room, hot shower.
My guide was good.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Dear Gaby, thanks a lot for your valuable feedback.
I think there was a misunderstanding, after talking with the driver, it turned out that he took you and 2 other travelers whose driver could not go on a very last notice. So actually, you had a transfer with "your" driver. However, this was an exceptional case to help out the others, our transfers, as you have seen with the other 3 transfers you had, are entirely private.

As for the breakfast at Casa Sol, they serve American-style... read more

Dear Gaby, thanks a lot for your valuable feedback.
I think there was a misunderstanding, after talking with the driver, it turned out that he took you and 2 other travelers whose driver could not go on a very last notice. So actually, you had a transfer with "your" driver. However, this was an exceptional case to help out the others, our transfers, as you have seen with the other 3 transfers you had, are entirely private.

As for the breakfast at Casa Sol, they serve American-style breakfast, which consists in coffee, tea, fresh fruit juice, fresh fruit salad, bread, homemade jam, butter and eggs of choice. Maybe you are referring to the quantity? It is always a good idea to address this kind of issues directly with the hotel staff to find an immediate solution. In case you decide to return to explore the rest of Ecuador with us, you are invited to a typical local-style breakfast.

I'm glad you liked Mindo and the Sisakuna Lodge and our guide!

Best of the Ecuadorian Highlands - 8 Days · Ecuador - Oct 21 - Oct 28, 2018

Traveler: Carl N. - Local specialist: Mathias Onisseit

I booked a trip from Quito to Guayaquil prior to a Sierra Club Trip to the Galapagos.
I was hesitant booking the trip and paying online.
Mathias was great. He promptly answered all my questions. We went through three versions of the trip until I was happy with it.
The trip was better than I expected. The hotels were wonderful. Christian, our tour guide/driver, gave us an insight into the highlands of Ecuador that we will always remember.
We especially enjoyed the walking tour of Quito, hikes in Mindo, Ingapirca ruins, hiking in Cajas, and Cuenca.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Carl, thanks for travelling with us, I am happy that the trip exceeded your expectations! Hopefully we will have the pleasure to hosting you some time in the future, so you can see the wonderful places you couldn't this time!

Central Ecuador · Ecuador - Sep 15 - Sep 21, 2018

Traveler: Chris O. - Local specialist: Lenin Ampudia

Lenin and Mauro (our other guide) were both very knowledgeable about the native tribes, culture and history of Ecuador in general.
And they both had detailed knowledge of the specific places we visited … being Otavalo, Quito, the Avenue of the Volcanoes, Baños, Alausí and Cuenca.
Both spoke excellent English.
Lenin was particularly good when it came to knowing when to have a break, etc or comfort stop.
Overall the trip was a memorable experience and we would recommend KimKim.

Suggested... read more

Lenin and Mauro (our other guide) were both very knowledgeable about the native tribes, culture and history of Ecuador in general.
And they both had detailed knowledge of the specific places we visited … being Otavalo, Quito, the Avenue of the Volcanoes, Baños, Alausí and Cuenca.
Both spoke excellent English.
Lenin was particularly good when it came to knowing when to have a break, etc or comfort stop.
Overall the trip was a memorable experience and we would recommend KimKim.

Suggested considerations/changes …
- Do not use the hotel we stayed at in Baños again (no hot water, mould on the bathroom ceiling, no power to the room until sunset);
- Given the state of some of the roads we travelled on around Cotopaxi we feel that you need to provide a vehicle with better suspension … something like a 4 wheel drive;
- Mauro was working to his schedule … and we understand the need for a schedule … but we would have liked to be offered some flexibility.

Steve

Exploring, Hiking and adventure · Ecuador - Oct 17 - Oct 29, 2018

Traveler: Steve S. - Local specialist: Gabor Csizmadia

Gabor was very flexible and patient with numerous changes to our itinerary. He uses fabulous guides and booked wonderful lodges. His expertise was invaluable in making our trip to Ecuador (Galapagos and Amazon) fantastic!!!

A Special Thanks to Diana (our assign local guide) she did the extra miles for us ensuring that all small details were met along the way.

I would strongly recommend KimKim !!

Steve and Christine.

Now time to start a new project, here comes Africa!

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Steve,

thank you so much for your comments! For me, it was a pleasure working on this trip with you. I handed over your kind words to everyone involved.

I hope, we will have the chance to work on a trip together, again!

Best wishes and take care,
Gabor

Trip to Ecuador and Galapagos · Ecuador - Sep 21 - Oct 8, 2018

Traveler: Natascia V. - Local specialist: Linda Schulz

We stayed 10 days in Ecuador and 8 days on Galapagos.
All was very good.
Linda planned us the exactly trip we asked her.
The guide who went with us, Marco, was very friendly, also for trip not planned.
We went to Quito, on Cotopaxi, Quilatoa Lagoon, Baños, Chimborazo, Guamote, Cuenca and Guayaquil. A great trip !
Than on Galapagos we stayed two days on San Cristobal, one day on Santa Cruz and the last 5 days on a very beautiful Cruise.
All the accomodation of our trip was fantastic.
We're enthusiastics of this beautiful experience.
Thanks Linda !

Natascia and Giampaolo (Italy)

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Ciao Natascia e Giampaolo,

thank you very much for your great review! I am happy to hear that you have enjoyed your time in mainland Ecuador as well as on the Galapagos Islands, and that you could return back home with a lot of unforgettable memories.
I hope to welcome you again one day in Ecuador!

All the best and safe travels in the future,
Linda

Jessica

Looking to take in as much as possible during a 4-5 day visit! · Ecuador - Aug 5 - Aug 11, 2018

Traveler: Jessica H. - Local specialist: Linda Schulz

Linda was outstanding, she was quick at answering all my questions and made sure I was in the loop when itineraries changed.

All the guides did a wonderful job explaining Ecuador and the different locations that are popular to visit or that make Ecuador unique.

The city tour was nice, I really enjoyed the mitad del mundo museum - very informative.
Otavalo, Cotopaxi, Quilotoa, and Baños were all wonderful experiences!

I was very thankful that Linda was able to connect with my hotel and ensure that I had a to go breakfast on the days I left early. I love breakfast!!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Jess,
thank you so much, it was a pleasure to help you planning your trip!
I am very happy that you had the chance to see so many different places in Ecuador and that you enjoyed each destination!

Laura

Ecuador, with Galapagos and Amazon · Ecuador - Jun 14 - Jun 28, 2018

Traveler: Laura E. - Local specialist: Gabor Csizmadia

An amazing trip! We had two great guides that showed us a lot. Dario was out first guide through Quito, the Highlands, and the jungle. He was very knowledgeable! Ivan was our guide in the Galapogos. He certainly knew his birds.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Laura and Steven,

I´m so happy to read your review, I was looking forward to it! :)

I hope your 25th wedding anniversary vacation was a memorable one and that Ecuador and the Galápagos Islands will forever be in your hearts.

I hope to be able to help you organizing a trip if you´d like to visit Peru, Bolivia or Chile in the future :)

Take care and all the best,
Gabor

Best of the Ecuadorian Highlands - 7 Days · Ecuador - Jun 15 - Jun 22, 2018

Traveler: Marcia G. - Local specialist: David Torres

Joaquin Andino- very good guide with a en general culture. Someone who can be steongly recommended.
Pablo, a responsible and dedicated person. Simply adorable.

David Torres profile photo
David Torres, local specialist, responded to this review:

Dear Marcia!

Thank you so much for your review. I am very glad that your trip was a total success, and please know that we are very glad to help out for any of your travel needs in the future!

Lovely pictures! I hope that you have enjoyed of the awesome diversity of my country :)

Wishing you all the best
David

12 Days in Ecuador · Ecuador - May 29 - Jun 1, 2018

Traveler: Kati M. - Local specialist: Mathias Onisseit

We had an incredible trip to Nicky Lodge on the Aguarico River. Our primary guide, Evi, was incredibly knowledgable (able to name nearly every species we asked about by its scientific name and also in Spanish, English and one or two of the local dialects), patient and fun. The secondary guide was not quite as knowledgable, but had a great knack for spotting hard-to-see animals. The guides (and the canoe drivers, too) paid close attention to the interests of our group, and would happily stop... read more

We had an incredible trip to Nicky Lodge on the Aguarico River. Our primary guide, Evi, was incredibly knowledgable (able to name nearly every species we asked about by its scientific name and also in Spanish, English and one or two of the local dialects), patient and fun. The secondary guide was not quite as knowledgable, but had a great knack for spotting hard-to-see animals. The guides (and the canoe drivers, too) paid close attention to the interests of our group, and would happily stop (or turn around) the boat to point out interesting creatures.

The lodgings were very comfortable, with running water (and it got nice and hot, important for the days we got soaked by the rain), but with no bells-and-whistles which made it feel like a proper jungle experience. The food was also simple but delicious, and the staff was very attentive to food allergies (my mom is gluten free).

Of course, in the jungle it's the plants and animals which really draw your attention - but the professionalism, comfort and service at Nicky Lodge made the whole trip seamless and wonderful.

Thanks!

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Kati, I'm glad to hear that you enjoyed your time in the rainforest and saw many of the native animals which make that place special!

12 Days in Ecuador · Ecuador - May 29 - Jun 1, 2018

Traveler: George M. - Local specialist: Mathias Onisseit

Mathias did a great job in setting up our 4-day adventure to the Amazon. He was very easy to communicate with and helpful in planning our trip - great advice, great service. All of the arrangements went smoothly and we loved the accommodations. We had a wonderful time!

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

I'm happy that you liked the tour, George! It was a pleasure planning this trip with you.

ecuador fill in · Ecuador - Apr 17 - Apr 29, 2018

Traveler: lee d. - Local specialist: Gabor Csizmadia

Patricio was an excellent guide, caring, intelligent, always interested in making our trip a better experience, taking us to places that he thought of as we went along, if Susie Astec and truly an asset to your team. His driver Hugo was excellent and always helpful and smiling and respect full. He even made a special trip when my brother-in-law left his camera on the bus, Patricio Is an asset to your company, and go board did a great job Putting a beautiful package together. We will... read more

Patricio was an excellent guide, caring, intelligent, always interested in making our trip a better experience, taking us to places that he thought of as we went along, if Susie Astec and truly an asset to your team. His driver Hugo was excellent and always helpful and smiling and respect full. He even made a special trip when my brother-in-law left his camera on the bus, Patricio Is an asset to your company, and go board did a great job Putting a beautiful package together. We will certainly recommend your company in the future and hopefully will be able to talk and use you again. Lois and Lee Dornfeld, Mace and Joy Bloom

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Lee, Lois, Mace and Joy!

I am so glad to read your review and am truly happy for your great trip!

I will definitely hand over your kind words and greetings to everyone who contributed to this tour :)

Of 'course, if you need any assistance in the future, feel free to contact us, we will be happy to provide you with assistance!

Take care and all the best,
Gabor

Irene

One Week in Ecuador: 5 Great Itineraries · Ecuador - Mar 24 - Mar 31, 2018

Traveler: Irene H. - Local specialist: Marielisa Terán

Marielisa was planned a wonderful vacation for me and my husband. We loved our guide, the itinerary, and her responsiveness when there was a challenge or question. Thanks so much for making our trip to Ecuador one to remember!

Marielisa Terán profile photo
Marielisa Terán, local specialist, responded to this review:

I am so happy you enjoyed your time in Ecuador, Irene! Glad I could play a small part in your incredible adventure.

Trip to Ecuador · Ecuador - Dec 24 - Jan 7, 2018

Traveler: Aryeh C. - Local specialist: Gabor Csizmadia

Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful.

On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while.

Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all,... read more

Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful.

On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while.

Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all, of our questions. He found a good balance between interacting with us and giving us space, and he was extremely kind and generous. We could not have asked for a better guide.

In the Galapagos, we had a terrible guide, so terrible that we ended up paying for an Airbnb that we never actually stayed in. He must not have checked his messages or been so organized because we sent him all details, including the address, of where we needed to stay in each night, and he just didn't have the information with him. It got to be late on the Island, and we ended up spending money on a hotel that cost $70 per night (we stayed two nights) while paying an additional $140 for an Airbnb that we never got to stay in. This was very frustrating. Another issue that happened was when he gave us his USD card to download some photos that he took of us. The minute we put them on the computer, naked photos of him and his partner came up on the screen. While we really appreciated the photos he took of us, we were not happy with what was presented to us on the screen.

Reflecting back, the Jungle and the Galapagos were the two most memorable places. We enjoyed the climate, the people, the food and the general atmosphere. The other places were nice too but the highs of the trip were the Jungle and the Galapagos.

No one really communicated with us about the potential for altitude sickness at Cotopaxi, and we had a hard time going from lower altitude to higher altitude - up and down and up and down - it did a number on my husband's body. In the future, we would do fewer places for more days. But again, this is no way the fault of KimKm, just our own way of going about planning.

Really amazing trip.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Aryeh and Ariela,

first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you.

I will definitely hand over your kind words to Dario and Yacuma Team!

As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work... read more

Dear Aryeh and Ariela,

first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you.

I will definitely hand over your kind words to Dario and Yacuma Team!

As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work with him in the future.

With regards to the Airbnb, unfortunately this is out of our hands as our operations team from Quito also tried to reach the Airbnb owner based on the contact information you provided us with, however he never answered the calls and therefore the guide had to take you to a hotel.

About the altitude sickness, it's normally not a problem, however I will definitely pay more attention to this and will inform my future travelers about the possible risks of changes in altitude.

All in all, I honestly hope your honeymoon was a great experience, and as we discussed in person, if you require any assistance in the future, I will be more than happy to help you planning your next trip!

Take care and all the best,
Gabor

Quito area · Ecuador - Dec 30 - Dec 30, 2017

Traveler: Gordon S. - Local specialist: Gabor Csizmadia

Very knowledgeable and helpful!

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Gordon!

I'm glad to hear that you're happy with the tour!

I hope you'll count on us in the future too, I'd be happy to assist you! :)

Best wishes & Take care!
Gabor

Quito, Ecuador · Ecuador - Dec 3 - Dec 4, 2017

Traveler: Teresa K. - Local specialist: David Torres

I was very happy with KimKim helping to arrange a city tour and then specialized weaving tour for me in Quito , Ecuador.

Eccador volcanoes · Ecuador - Oct 22 - Oct 27, 2017

Traveler: ken n. - Local specialist: Gabor Csizmadia

Guide, transport and tours were excellent. Accommodation was not on good in couple of places.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Ken!

Thank you so much for your feedback! I'm happy to hear that the tour itself went well. If you don't mind, I would like to discuss the topic on the hotel in our conversations, so that we can contact them and make sure that the unsatisfactory parts will not be present in the future.

I hope to be able to help you out in the future if you plan to return to Ecuador, or if you'd like to visit Peru, Bolivia or Chile.

All the best,
Gabor

Paul

Quito to Cuenca · Ecuador - Sep 29 - Oct 13, 2017

Traveler: Paul T. - Local specialist: Gabor Csizmadia

Amazing tour, so fantastic. Lucky with the weather too. The guide (Dario) showed us new things we were not aware of from our pre trip research too. Highly recommend Dario / Gabor.

Lots of communication - great.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Paul!



Thanks so much for your feedback! I will also hand over your kind words to Dario. I hope to see some of the great photos you took on tour and of ’course, please count on me whenever you plan a trip to Ecuador, Bolivia, Chile or Peru!



Enjoy the rest of your South American adventures!
Gabor

Katrina

Quito, Amazon & Galapagos · Ecuador - Sep 29 - Oct 12, 2017

Traveler: Katrina H. - Local specialist: Gabor Csizmadia

This trip far outlived my expectations. It was amazing!

Gabor put together the perfect itinerary for me. I told him I had 2 weeks and wanted to see as much of Ecuador and Galápagos Islands as I could in that time. He made sure I did!

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Katrina!



Thank you so much for your very kind feedbacks! We are happy to hear that you enjoyed your trip and hope to be able to help you in case you return to Ecuador or plan a trip to Bolivia, Peru or Chile.

Keep in touch and take care!
Gabor

Quito to Iquitos · Ecuador - Aug 14 - Aug 18, 2017

Traveler: Fiona C. - Local specialist: Gabor Csizmadia

Gabor was very helpful and tolerated our many questions and changes to the itinerary including a change of flight times at short notice, He called us during our trip to check that everything was OK.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Fiona!

Thank you so much for your feedback! I'm happy that you enjoyed your stay in Ecuador and I hope I can help you again in the future if you consider returning here :)

All the best to You and Chris, take care!
Gabor

Evening in Quito · Ecuador - Jul 4 - Jul 4, 2017

Traveler: Michael M. - Local specialist: Gabor Csizmadia

Driver was awesome. Great tour of Quito, saw and did everything I wanted!

Gabor is great!

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Michael!

Thanks for the feedback! We're happy that you enjoyed those couple of hours with us! Thanks so much for booking, and we hope to be able to help you out in the future too!

All the best and take care!
Gabor

Ecuador with Brayden · Ecuador - May 16 - May 27, 2017

Traveler: Brandt R. - Local specialist: Gabor Csizmadia

KimKim did a great job customizing the trip for my son and I. I couldn't have put a trip like this together myself. It was more than I was promised and I highly recommend their services. Thanks again

Gabor did a great job coordinating all aspects of this trip!

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Brandt,

first of all, thank you very much for your feedback!

We are very happy to hear that you had such a great time in Ecuador and hope to be able to help you again in the future whether you would like to return or plan a trip to Bolivia, Chile or Peru.

Until then, best wishes from Quito!
Gabor

Tanya

Family vacation · Ecuador - Mar 8 - Mar 18, 2017

Traveler: Tanya H. - Local specialist: David Torres

David was responsive, friendly and helped with his expertise of travel and the country. I felt like he completely understood the needs of my family and what it took to make our trip the best ever. He answered every single question I had and helped to make our trip even more memorable with his suggestions of where to stay, eat, and what areas of Ecuador we should see. He helped to make sure every little detail was thought of and taken care of. I didn't have to worry about anything. I would plan every trip I had with David.. he was great!

Timothy

Quito & Surroundings Exploration · Ecuador - Jan 7 - Jan 15, 2017

Traveler: Timothy F. - Local specialist: David Torres

I've had the best travel experience with kimkim ever. The trip was extremely well planned and thoughtful, I'd definitely recommend this trip to everyone.

David, our local specialist, took great care of us and the attention to details were impeccable. I felt very safe and taken care of the entire trip.

David Torres profile photo
David Torres, local specialist, responded to this review:

Hi Tim,
Thank you so much for your feedback!
We are very glad that as our first client through Kim Kim, you had such a great time and that your experience in Ecuador was as full and fun for you and your friend.

Please know that we loved to help you out, and that Ecuador will always have open doors for you!
It was fun to plan your trip, and I enjoyed giving you offers that I though you would enjoy, and I'm glad that in the end you had a great time.

Safe Travels my friend!
David