Kimkim Trip Reviews for Ecuador

Reviews from actual kimkim travelers. We publish all reviews.
4.9
(118 reviews)
Read 118 verified reviews by travelers who booked their trip on kimkim.

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Marcy

Amazing Adventure - Ecuador and the Galapagos Islands - Daniel was INVALUABLE! · Ecuador - Jun 20 - Jun 28, 2022

Traveler: Marcy H. - Local specialist: Daniel Larrea

Our trip using KimKim and our local specialist Daniel, was nothing short of INCREDIBLE! Daniel was truly invaluable to us during the planning as well as the actual trip as during our time there the situation in Ecuador was changing. My husband and I are experienced independent travelers so using a service like KimKim was new for us and I was apprehensive - I thought I could put it together myself but I didn't have the time to work on the logistics and since the Galapagos is so unique we... read more

Our trip using KimKim and our local specialist Daniel, was nothing short of INCREDIBLE! Daniel was truly invaluable to us during the planning as well as the actual trip as during our time there the situation in Ecuador was changing. My husband and I are experienced independent travelers so using a service like KimKim was new for us and I was apprehensive - I thought I could put it together myself but I didn't have the time to work on the logistics and since the Galapagos is so unique we wanted some help. We had several what's app calls and exchanged lots of messages as we tweaked the itinerary a few times. He was so friendly with excellent communication skills and listened to questions and understood what we wanted to experience in out time in Ecuador as we only had a week and there was so much to see between the mainland and the Galapagos islands. As things changed on the ground in Quito upon our arrival, Daniel called right after we landed as he already had a Plan B (C, D and E) as well. We felt safe and calm and I knew I Daniel was available to us anytime and so responsive on WhatsApp. Beyond the changes we made last minute, the rest of what we planned was wonderful. It was so wonderful to have the transfers, day trips and everything planned. The hotels I selected knew our itinerary and times we would be picked up. The town of Puerto Aroya on Santa Cruz was so much fun. We were picked up at the airport by Alexandra who was so warm and welcoming and explained our day as we headed off Baltra island to the ranch where we saw the tortoises on the reserve. The lunch was excellent and we had such a nice peaceful time enjoying the green lush ground watching the tortoises in their environment. I think the trip was perfectly planned to provide balance between busy days and then having some free days. We especially enjoyed the hike and kayaking around Tortuga Bay; the afternoon boat tour and snorkeling with a sea turtle is something I will never forget. Daniel made sure that we worked the trip around a beautiful day cruise to the island of Bartolome - his profile pic. We had a day on luxurious boat served a delicious breakfast and lunch while we hiked and again snorkeled with the penguins - that is what I wanted to see most. Due to our last minute changes from the mainland, we were now fortunate enough to visit another island and Daniel selected Isabela for it's raw beauty and wildlife. The speedboat ride was an adventure in itself and the boat tour there to La Tintoreras we really special - more penguins,, boobies and a lava tunnel full of animals and the opportunity for more snorkeling. Daniel and I pretty much connected daily as I just loved reaching out to him to share pics, our experiences and he was always responsive immediately and so positive. We loved the local fish market in Puerto Aroya just as he said we would - stopping by daily to see the women cutting up the fresh catch and having an audience of pelicans, sea lions, frigate birds, herons and marine iguanas. All right on the street - such an amazing experience. I think our land based tour with day trips was wonderful - we only wish we had more time! I have not stopped telling friends and family about Daniel and his amazing planning - having an on the ground local resource accessible to us all the time was truly invaluable. We are thankful for his guidance and kindness! Surely many of my friends have already asked about this trip or it's already on their bucket list. We definitely plan to use KimKim again for our next adventure - it is truly a great resource for independent travelers and took our trip to the next level!

Activity Reviews

Welcome to Galapagos: Santa Cruz Highlands & Charles Darwin Research Station

Galapagos Islands

Overall Rating
Activity Review

Absolutely delicious lunch in such a peaceful environment. I could have spent all day walking amongst the giant tortoises. Our guide Alexandra was great and you could tell she loved being there and welcoming us.

Food

Transport

Guides, drivers and staff

Alexandra and Andres were a great team
Quality of Experience

Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island

Puerto Ayora

Overall Rating
Activity Review

We enjoyed the whole day! Our first guide Ramiro was so welcoming and pointed out so many things along the hike to the beach - he offered to take so many pictures and made us feel at easy on the kayaks and we found so much wildlife together in the water. He made sure we got to our hotel with enough time to rest and have lunch before we were picked up and taken to the waterfront for the afternoon bay tour. This was so nice as we saw so many bird from the boat, enjoyed the walk on an island when we got off and it was our first snorkel. The captain of the boat made us feel at ease in the water and had a gopro and took amazing videos of me swimming with a sea turtle. It was a long busy day but great experiences to get a feel for the island.

Food

Transport

Guides, drivers and staff

Quality of Experience

Jacob

Great Team, Well Coordinated, Super Flexible/Accomodating · Ecuador - Jun 21 - Jun 29, 2022

Traveler: Jacob S. - Local specialist: Mathias Onisseit

We honestly can't say enough how much our family appreciated all the effort that went into planning and orchestrating our trip. There was some unexpected civil unrest throughout the country when we visited, we even considered cancelling the trip all together but we're so glad that we didn't. Mathias and his team were amazing and were great at keeping up to date on the situation and changed our itinerary to help us avoid protests and demonstrations. Although it was a bit dissapointing that we... read more

We honestly can't say enough how much our family appreciated all the effort that went into planning and orchestrating our trip. There was some unexpected civil unrest throughout the country when we visited, we even considered cancelling the trip all together but we're so glad that we didn't. Mathias and his team were amazing and were great at keeping up to date on the situation and changed our itinerary to help us avoid protests and demonstrations. Although it was a bit dissapointing that we weren't able to do everything we had originally planned on, the activities they replaced them with seemed just as good if not better and we still had a great time.

The other standout was just how well everything was coordinated. Between our tour guides, bus drivers, and hotel staff, it seemed like everyone knew our itinerary better than we did, and were so great about keeping us updated with the time table and what to expect. This was especially nice since we were travelling with small kids and helped us focus on the experience and not the logistics.

We would highly recommend Kimkim to anyone and of course Matias, Liz, Milton, and all the other great people we interacted with during our trip.

Hotel Review

Acacia Galápagos Boutique Hotel

Puerto Ayora

Overall Rating
Hotel Review

Great staff, super helpful, and very clean and comfortable, modern accomodations. It was my niece's birthday during part of our stay and they decorated her room while we were out to make it extra special for her.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Amazing Trip · Ecuador - Jun 9 - Jun 17, 2022

Traveler: Eric S. - Local specialist: Jackeline Valarezo

I loved our trip to Quito! Our guide, Dario, and our driver, Ivan, were excellent and took good care of us. Jacqueline went above and beyond to help us have a safe and memorable trip. read more

I loved our trip to Quito! Our guide, Dario, and our driver, Ivan, were excellent and took good care of us. Jacqueline went above and beyond to help us have a safe and memorable trip.

Jackeline Valarezo profile photo
Jackeline Valarezo, local specialist, responded to this review:

Dear Eric,
Thank you for your feedback on our services, guide, and transportation. I hope you return to Ecuador and have an even better time.
Have a wonderful time on your future tours.
Best wishes from Quito.
Jacky!

Michael

Above and beyond -- an amazing experience in Ecuador, in the face of many challenges · Ecuador - Jun 9 - Jun 17, 2022

Traveler: Michael P. - Local specialist: Jackeline Valarezo

Our trip to Ecuador was amazing! Jackie in Ecuador was just incredible to work with.

We faced serious challenges in our trip when a general strike was called throughout Ecuador by CONAIE, an association of indigenious people. This involved roadblocks and protests throughout the country.

Jackie and the guide she hired, Dario, did an absolutely incredible job of working around these conditions to ensure a wonderful experience, even though this meant rearranging our itinerary and... read more

Our trip to Ecuador was amazing! Jackie in Ecuador was just incredible to work with.

We faced serious challenges in our trip when a general strike was called throughout Ecuador by CONAIE, an association of indigenious people. This involved roadblocks and protests throughout the country.

Jackie and the guide she hired, Dario, did an absolutely incredible job of working around these conditions to ensure a wonderful experience, even though this meant rearranging our itinerary and schedule completely.

When our Ecuadorian Ballet Folklorico performance was cancelled, she arranged a private performance in a beautiful hotel.

When the city of Banos was blocked off, Jackie and Dario suggested Mindo insteady - a gorgeous nature destination with hummingbirds, ziplines and river rafting.

It was a hit and we were safe and well cared for throughout the trip.

In my last day relaxing in the thermal baths at Papallacta, I couldn't recommend KimKim enough to the travelers around me. Thank you!

Activity Reviews

Project at School in Otavalo

Otavalo

Overall Rating

Quito - Cotopaxi National Park

Ecuador

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Jackeline Valarezo profile photo
Jackeline Valarezo, local specialist, responded to this review:

Dear Michael,
Thank you for your kind words and comments.
Working on your tour was fantastic for me, and knowing that I could create such a pleasant experience in the midst of a strike warmed my heart.
You were such a wonderful group, so upbeat and welcoming. It was wonderful to communicate with you during those days.
I wish you successful future tours for everyone.
I hope you can return to Ecuador and see the places you missed this time.

Best wishes from Quito.

Nitin

Linda planned an amazing trip for us. · Ecuador - Apr 7 - Apr 16, 2022

Traveler: Nitin A. - Local specialist: Linda Schulz

Linda planned an amazing trip for us. We enjoyed the hotels, tour guides, and excursions.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Nitin,
thanks a lot for your feedback and your review! I am happy to hear that you have enjoyed your time here in Quito, on Galapagos, and in the Amazon. I would love to welcome you back one day!
Hugs to you and your family,
Linda

This is the way to travel · Ecuador - May 10 - May 23, 2022

Traveler: Tom K. - Local specialist: Mathias Onisseit

Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a... read more

Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a fantastic trip of a lifetime. This is the way to travel.

Hotel Reviews

Casa de las Peñas Siglo XXI

Guayaquil

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Boutique Santa Lucía

Cuenca

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hosteria La Andaluza

Riobamba

Overall Rating
Hotel Review

One of the best hotels we have ever stayed in.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Samari Spa Hotel

Baños

Overall Rating
Cleanliness & Comfort

Staff

Fantastic massages!
Authenticity & Character

Location

Hacienda El Porvenir

Machachi

Overall Rating
Hotel Review

Spectacular location, hard to get to.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Vista del Angel Hotel Boutique

Quito

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hacienda Pinsaqui

Otavalo

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Sacha Lodge Yasuní

Quito

Overall Rating
Hotel Review

ONly place with air conditioning. A truly amazing experience.

Cleanliness & Comfort

Stay here. It's the best of the best.
Staff

Authenticity & Character

Location

Activity Reviews

Expedition to the Churute Ecological Reserve

Ecuador

Overall Rating
Food

A wonderful lunch and even better tour guide.
Transport

Guides, drivers and staff

Quality of Experience

Cuenca - Ingapirca - Riobamba

Ecuador

Overall Rating
Activity Review

Cuenca is wonderful as is Ingapirca. I would skip Riobamba

Transport

Guides, drivers and staff

Quality of Experience

Horseback riding Cotopaxi National Park

Ecuador

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Sandra

Great trip to Galapagos Islands, Quito and Cotopaxi · Ecuador - May 15 - May 24, 2022

Traveler: Sandra K. - Local specialist: Linda Schulz

I and my daughter had a great vacation with lots of fun adventures. Linda was wonderful and helped with the planning of the trip. Liz was our contact in the Galapagos and was a great source of information and helpful with some of the last minute changes and requests! Sebastian was our guide in Quito and Cotopaxi - - very reliable, personable, and lots of local information! read more

I and my daughter had a great vacation with lots of fun adventures. Linda was wonderful and helped with the planning of the trip. Liz was our contact in the Galapagos and was a great source of information and helpful with some of the last minute changes and requests! Sebastian was our guide in Quito and Cotopaxi - - very reliable, personable, and lots of local information!

Hotel Reviews

Holiday Inn Quito Airport, an IHG Hotel

Tababela

Overall Rating
Hotel Review

This is a nice hotel near the airport. The service was amazing and the rooms were very comfortable. This a perfect place to stay particularly for short visits when you are flying in and out of Quito.

Location

Near the airport

Finch Bay Galapagos Hotel

Puerto Ayora

Overall Rating
Hotel Review

This is a beautiful hotel. The restaurant was excellent and it was a relaxing place to end the day.

Illa Experience Hotel

Quito

Overall Rating
Hotel Review

This was a beautiful hotel with lots of traditional charm in the middle of the historical center. The staff were very attentive and the room was large and spacious. The restaurant was small with beautiful views.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Sandra, thank you very much for your feedback on your trip to Galapagos, Quito, and Cotopaxi! I will of course forward your comments to Liz, Sebastian, and the hotels, who all helped to make this an unforgettable trip for you and Jessa!
I wish you safe travels for the future, and you are always welcome here in Ecuador, whenever you want to come back.
Greetings from Quito,
Linda

What an epic adventure · Ecuador - May 7 - May 15, 2022

Traveler: Breann B. - Local specialist: Daniel Larrea

What an epic adventure. Daniel made our trip one of the best we have ever experienced! He planned everything and made any adjustments where we wanted. He created such a beautiful experience tailored specifically to us. Not having to think about scheduling anything on our own, or getting taxis when we needed, or worrying about keeping track of flight tickets or time frames made this trip feel so luxurious. We started in Quito and had the best day ever riding around with Danny! Danny took us to... read more

What an epic adventure. Daniel made our trip one of the best we have ever experienced! He planned everything and made any adjustments where we wanted. He created such a beautiful experience tailored specifically to us. Not having to think about scheduling anything on our own, or getting taxis when we needed, or worrying about keeping track of flight tickets or time frames made this trip feel so luxurious. We started in Quito and had the best day ever riding around with Danny! Danny took us to the equator, a private cooking class, the statue of Mary, and walked us through multiple places in the historic district. He also stopped alongside the road to buy us yucca bread just because he loved it so much and wanted to share it with us. We then flew to Coca and took a motorized canoe down the Napo to the Napo Cultural Center. Mari, the general manager was so lovely and helpful. She explained how the eco lodge works and answered any questions we had. Venancio was beyond perfect as our guide while we were there. He loves sharing the culture and knowledge he has about his people, the birds, and teaching the native language to us. He was incredibly flexible and would take us anywhere we wanted to go, see anything we wanted to see, and spend as much time as we wanted enjoying the rainforest and giving us his time. He is so selfless and has a heart of gold. We got to see spider monkeys, golden tamarinds, and the howler monkeys put on a show right in front of our eyes while on the canoe trip. The birds are so beautiful and diverse. It was so special to see them and learn about them from Venancio. He makes sure to get you the best photos through his telescope. Living amongst the Kachiwa people was an experience I will never forget. The chefs were incredible! Feeding us gourmet meals three times a day! The fresh juices and cold towels made for a super refreshing end to any adventure we had for the day. Our bartender Lenin was great as well! He was so happy to share his knowledge of local beverages and culture as well. He helped teach us some phrases in the native language also. The housekeeping staff and our boat drivers were the best! I will definitely be back to Napo and Quito in the future. Daniel made sure that this trip was perfect, and he created such a special place in our hearts for Ecuador. 10/10 would recommend!!!

Hotel Reviews

Ikala Quito Hotel

Quito

Overall Rating
Hotel Review

I love the Ikala Hotel! It is super clean, the rooms are so diverse and comfortable, the staff is super helpful and friendly, it’s quiet, and I would love to stay again!

Tips for future travelers

Definitely book your stay here. You will be happy to have the wonderful places to walk to and the staff are always willing to get you a quick taxi to anywhere you want to explore!

Cleanliness & Comfort

Firm beds, great water pressure, cleanliness, and balcony
Staff

Clean rooms and shared spaces with great character and light
Authenticity & Character

The style and decor
Location

Being close to Mercando El Camino, Tres Gatos, and Abysma.

Napo Cultural Center

Quito

Overall Rating
Hotel Review

The Napo Cultural Center is breathtakingly beautiful. The staff are the very best. We were so comfortable in our room and everywhere we went! I loved being able to live amongst the Kachiwa people and learn about the culture! I also loved stepping outside and viewing wildlife.

Tips for future travelers

Drink water! Use bug spray! Be thankful and appreciate all of the people and wildlife. You won’t regret this trip. It’s one in a million.

Cleanliness & Comfort

Everything was comfortable and clean
Staff

They were are so great
Authenticity & Character

You’re staying in a village. You’re surrounded by culture, history, and wisdom.
Location

The culture, the wildlife, the beauty of it all, how remote it is
Activity Reviews

Quito - Coca - Napo Cultural Center

Ecuador

Overall Rating
Activity Review

Venancio was the best guide! I loved exploring the rainforest and seeing all the wildlife!

Food

Gourmet meals and drinks!
Transport

Timely, skilled, and friendly
Guides, drivers and staff

Everything! They are perfect!
Quality of Experience

The culture, the wildlife, and the beauty of the environment

Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World

Quito

Overall Rating
Activity Review

Karen was amazing. We cooked with her in a treehouse amongst a beautiful garden of local ingredients. The food was incredible and we learned so much!

Food

Empanadas, local fruit, and chocolate!
Transport

Guides, drivers and staff

Karen and Danny were wonderful!
Quality of Experience

Local ingredients
Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Kyle and Bree!

I am insanely hyped about this review! Thank you so much for these amazing words! Your pictures had me saying "WOW" the whole time! I am so glad this was a unique experience that surpassed your expectations in our lovely country. I am so glad everything went well and that you felt support before, during, and even after your trip with us.
Thank you for letting us give you this magical experience!

Remember, Ecuador isn't going anywhere, so if you wish to return, you know... read more

Hola Kyle and Bree!

I am insanely hyped about this review! Thank you so much for these amazing words! Your pictures had me saying "WOW" the whole time! I am so glad this was a unique experience that surpassed your expectations in our lovely country. I am so glad everything went well and that you felt support before, during, and even after your trip with us.
Thank you for letting us give you this magical experience!

Remember, Ecuador isn't going anywhere, so if you wish to return, you know who to contact ;)

I have a theory that your vibe always attracts the best experiences and wildlife encounters, and this is the perfect evidence of it!!

Best regards and best vibes from the middle of the world,
Daniel :)

Ps: Snowboarding in Colorado is still on my bucketlist haha!

Arianna

Galapagos Adventure Packed Trip by Linda · Ecuador - Apr 23 - May 2, 2022

Traveler: Arianna W. - Local specialist: Linda Schulz

I want to thank Linda and the whole local team for their help in organizing a family trip to Ecuador! We planned this trip as a wedding celebration instead of the traditional reception, to share our love of travel with those closest to us- our families! We had the most spectacular adventure-packed trip, and truly were able to see all the highlights of the Galapagos Islands in our week visiting. We particularly loved that we were able to customize our trip to be as active as we are. Every day... read more

I want to thank Linda and the whole local team for their help in organizing a family trip to Ecuador! We planned this trip as a wedding celebration instead of the traditional reception, to share our love of travel with those closest to us- our families! We had the most spectacular adventure-packed trip, and truly were able to see all the highlights of the Galapagos Islands in our week visiting. We particularly loved that we were able to customize our trip to be as active as we are. Every day was a new adventure, our families had such a great time, and we will never forget all the beautiful wildlife we were so fortunate to experience together.

We were taken care of every step of the way, with every transfer, guide and excursion meticulously thought out. Linda and the team even assisted with making dinner reservations for our large group for a few nights. Lisa, our local coordinator in Puerto Ayora, helped us with any last minute changes that we would otherwise have to figure out for ourselves. My husband and I are looking forward to coming back soon to continue to explore all that these islands have to offer. Thank you for the most wonderful memorable trip!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Arianna and Greg,
it was such a pleasure to welcome you and your families here in Ecuador! I hope that everyone brought back home lifelong memories and an even bigger passion for traveling after this trip.
I'd be very happy to welcome you back on Galapagos and on mainland Ecuador, so that you can discover the places that you haven't yet seen here!
All the best for you and your families,
Linda

Incredible Trip to Ecuador 13 - 26 Apr 20222 · Ecuador - Apr 13 - Apr 26, 2022

Traveler: Cara L. - Local specialist: Jackeline Valarezo

I would like to say thank you to Jacky, who has arranged my family trip to Ecuador from 13 - 25 Apr 2022. We have a fantastic trip and I am so thankful for all your arrangement. From Ittenary, Accomodation , and local guide. We particularly enjoy our trip in Cuya Beno, Amazon rain Forest, and Galapagos islands.
Jacky is very responsive if we asked something over the phone. She always stand by for response. Its make us worry - free during our trip. Once again , thanks Jacky for all your help.... read more

I would like to say thank you to Jacky, who has arranged my family trip to Ecuador from 13 - 25 Apr 2022. We have a fantastic trip and I am so thankful for all your arrangement. From Ittenary, Accomodation , and local guide. We particularly enjoy our trip in Cuya Beno, Amazon rain Forest, and Galapagos islands.
Jacky is very responsive if we asked something over the phone. She always stand by for response. Its make us worry - free during our trip. Once again , thanks Jacky for all your help. We definely will refer you to our friends back to our country.

Hotel Review

Mercure Alameda Quito

Quito

Overall Rating
Hotel Review

Staffs are friendly, and we made this hotel as our base. So that we can leave our luggages at the hotel, during our trip to Amazon rain forest and galapagos island.

Staff

Authenticity & Character

Activity Review

Adventure in the Amazon

Cuyabeno Wildlife Reserve

Overall Rating
Activity Review

Rom , the local guide is very knowledgeable.

Food

Transport

Guides, drivers and staff

Quality of Experience

Jackeline Valarezo profile photo
Jackeline Valarezo, local specialist, responded to this review:

Dear Cara,
I appreciate your kind words!
I am happy to know that I could create nice memories of Ecuador for you and your family, and of course, for me was a pleasure to meet you in Quito you are such a nice person.
If you recommend me, I will be happy to create amazing memories for any of your friends who are willing to come to Ecuador too.
I hope to be able to meet you again here in Ecuador or Indonesia ;).
I wish you happy future trips.
Jacky!

Cheri

A lot to see! · Ecuador - Feb 27 - Mar 15, 2022

Traveler: Cheri B. - Local specialist: Mathias Onisseit

I spent 15 days in Ecuador touring areas around Quito, the Amazon, and the Galapagos islands. I traveled alone with a guide until he dropped me off to go to the Galapagos.
I used Quito as a home base and took a free day, explored the old town and middle of the world museum, Otavalo, and Cotopaxi. I also stayed in Mindo and Banos. They were worth visiting.
In the Amazon, I stayed at the Kuyana lodge and in the Galapagos used Santa Cruz as a home base.
I was pleased with the... read more

I spent 15 days in Ecuador touring areas around Quito, the Amazon, and the Galapagos islands. I traveled alone with a guide until he dropped me off to go to the Galapagos.
I used Quito as a home base and took a free day, explored the old town and middle of the world museum, Otavalo, and Cotopaxi. I also stayed in Mindo and Banos. They were worth visiting.
In the Amazon, I stayed at the Kuyana lodge and in the Galapagos used Santa Cruz as a home base.
I was pleased with the work Mathias did on my travel plan, his response time, and how he kept in touch nearly daily. He managed to incorporate my special requests of a visit to the rose farm, the Condor Parque, and a horse ride. I had a special interest in those things and thought they were worth the time, although the ride to the Condor Parque was long. The horse ride added a lot to the visit to Cotopaxi as I did not care to climb. The horse guy was terrific. It was my first time on a horse!
I can not say enough good things about Kuyana. The food was terrific and authentic. The grounds and rooms are beautiful. The activities are wonderful and individualized to the traveler.
It was relaxing too! It was the best!
The Galapagos lived up to their reputation. A special thank you to my guide, Julian, from Day 1, and the man who helped me complete the exit steps on the final day! Awesome job, guys!
Ecuador has a lot to see! GO!

Hotel Review

Sisakuna Lodge

Mindo

Overall Rating
Location

Cleanliness & Comfort

clean.
Staff

They made pizza for me for dinner during Carnivale!
Authenticity & Character

beautiful grounds, basic furnishing
Activity Reviews

Middle of the World

Ecuador

Overall Rating
Activity Review

Super cool outdoor setting with activities to highlight the effects of the equator! Loved it!

Guides, drivers and staff

Quality of Experience

Horseback riding Cotopaxi National Park

Ecuador

Overall Rating
Activity Review

Great experience! Took me 3 tries to get on the horse. The man was very patient. It was my first time. I really enjoyed it and the meal we had at the Park lodge.

Guides, drivers and staff

Quality of Experience

Transfer to Quito Airport, Flight to Galapagos & Highlands of Santa Cruz

Ecuador

Overall Rating
Activity Review

This is a great tour with lunch included. One of the most memorable photo ops with the amazing large tortoises! You can get very close. It was wonderful fun even in light drizzle. Bring a jacket, just in case! Mud boots are provided.

Food

Guides, drivers and staff

Quality of Experience

Excursion to an uninhabited island

Galapagos Islands

Overall Rating
Activity Review

This is a long day with a couple of boat transfers and a ride to the dock. It is worth it. The boat is relaxing if you can find the right spot to sit yourself down! It was hosted by a member of the awesome "white shirt Park staff" They are heroes of the Galapagos. I am a non-snorkeler so I was treated to a few minutes on a deserted beach. Heavenly. We also made the stop at Baltra island and took a long walk up to the lighthouse. I needed a little encouragement for the last little way! Thank you sir, that was great! The food on the boat was delicious. A breakfast, lunch, and snack were served. Don't forget the sunscreen! It is much needed on this trip.

Food

Transport

Guides, drivers and staff

Quality of Experience

Visit to another uninhabited island

Galapagos Islands

Overall Rating
Activity Review

This is a little shorter trip out to Seymour island. I had previously gone to Bartolome' island. Another hero of the Galapagos "white shirted Park ranger" led the way to Seymour! It was similar to the other trip, on the same boat even. This time, I knew exactly where to sit! It was another enjoyable day with a trip to an islet and some snorkeling time. I saw some amazing birds nesting. I saw great frigate birds "Man of War" , Magnificent Frigate Birds, and blue-footed boobies. Equipment to snorkel was provided each time including life vests. The food was good. It was fish. They really can do fish well there! No breakfast due to the shorter day, but again a snack was provided. Well worth getting on the boat again! It is well spent time on the boat. Relax and enjoy! Don't forget the sunscreen, really!

Food

Transport

Guides, drivers and staff

Quality of Experience

One week in Ecuador with one week of preparation! · Ecuador - Apr 9 - Apr 16, 2022

Traveler: Susan W. - Local specialist: Alvaro Pereira

Christian was an excellent driver and wonderful guide. He maximized our time in Ecuador to the fullest extent possible. He knew just where and when to take a break and found the most wonderful places for a meal or snack. He had a great knowledge of history and answered all our many questions about Ecuador from nature to economics to ecology and more. And he was a lot of fun to be around- game for anything and even pushed us to do a few things we weren’t sure about but greatly enjoyed!
Most... read more

Christian was an excellent driver and wonderful guide. He maximized our time in Ecuador to the fullest extent possible. He knew just where and when to take a break and found the most wonderful places for a meal or snack. He had a great knowledge of history and answered all our many questions about Ecuador from nature to economics to ecology and more. And he was a lot of fun to be around- game for anything and even pushed us to do a few things we weren’t sure about but greatly enjoyed!
Most memorable was the Quito teleferico, Quito cooking class, Mindo hummingbirds even though we aren’t birders, Banos waterfalls and hot springs, horseback riding in Cotopaxi and visiting the lovely Quilotoa crater. The hacienda stays were exceptional.
Main thing was that Alvaro pulled off planing our trip with a one week notice!! Awesome job!!

Hotel Review

Hacienda Pinsaqui

Otavalo

Overall Rating
Hotel Review

Outstanding service and beautiful rooms. Lovely surroundings. Very quiet and comfortable. Excellent food.

Location

Quiet but near town and national park
Cleanliness & Comfort

Fireplace in bedroom
Staff

Personal and prompt service
Authenticity & Character

The interior
Activity Review

Otavalo - Cloud forest of Mindo

Otavalo

Overall Rating
Activity Review

Hummingbirds we’re amazing

Food

Outdoor dining
Transport

Guides, drivers and staff

Quality of Experience

Alvaro Pereira profile photo
Alvaro Pereira, local specialist, responded to this review:

Hello Susan & Christopher!

It was truly my pleasure to work together on creating an amazing trip! I´m so happy to know that you and Christopher had an amazing time in Ecuador and that you experienced firsthand that in such a little country you were able to experience so much!

We will welcome you with open arms on your next trip to our beautiful country.

Alvaro!

This was an absolutely amazing trip, Mathias ... · Ecuador - Mar 16 - Mar 21, 2022

Traveler: Erin d. - Local specialist: Mathias Onisseit

This was an absolutely amazing trip, Mathias and his team were excellent. We were planning a trip for spring break with our 12 and eight-year-olds and looking for adventure that would also be appropriate for this age range. He worked with us on several different itineraries to give us options, listened to our requests for Accommodations, and provided us with the most amazing driver Sebastian who was so knowledgeable about the country, and very patient with our children! He went above and... read more

This was an absolutely amazing trip, Mathias and his team were excellent. We were planning a trip for spring break with our 12 and eight-year-olds and looking for adventure that would also be appropriate for this age range. He worked with us on several different itineraries to give us options, listened to our requests for Accommodations, and provided us with the most amazing driver Sebastian who was so knowledgeable about the country, and very patient with our children! He went above and beyond to make sure everything was organized and we had everything needed. It was the little details, like buying fruit in the market for our family, and following up with pictures from our adventures that we really appreciate. My children could stop hugging him at the end of the trip! Mathis met us at our hotel at the beginning of our adventure and checked in with us throughout the way to make sure our expectations were met. He works with top notch Accommodations and vendors. We would not change a think about this trip, other than we wished we stayed longer! We can’t wait to go back and would 100 percent book with Mathis!

Hotel Review

Isla de Baños

Baños

Overall Rating
Activity Review

Quito - Cotopaxi National Park - Baños

Ecuador

Overall Rating

Fantastic time in Ecuador thanks to kimkim · Ecuador - Apr 3 - Apr 12, 2022

Traveler: Stacy A. - Local specialist: Daniel Larrea

Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also... read more

Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also recommend going to the Mindo cloud forest.
And of course our time in the Galapagos was epic. I would like to have had more time to spend there. I'm sure someday we'll go back.

Hotel Review

Hotel Casa Sakiwa

Machachi

Overall Rating
Hotel Review

This hotel is modern, clean, and very comfortable.

Location

Close to mountain adventures
Cleanliness & Comfort

Extremely clean
Staff

Friendly
Authenticity & Character

Very beautiful design/architecture
Activity Reviews

Exploring an Uninhabited Island

Puerto Ayora

Overall Rating
Activity Review

You start the day early with a dingy ride to the sailboat you will be spending the next three hours on to get to the destination. It's worth it! The snorkeling was fantastic. We saw many white tipped sharks and so much other wildlife.

Food

Couldn't believe the cook could make such unbelievable dishes in such a small kitchen!
Transport

The boat could use a bit more shade and comfortable seating for such a long trip
Guides, drivers and staff

The boat crew were on top of it!
Quality of Experience

Biking from Cotopaxi to Quilotoa Day 1

Ecuador

Overall Rating
Activity Review

This is a perfect way to get up close and personal with Cotopaxi volcano. But be ready for very high altitude hiking. The guides help keep the pace slow.

Food

Transport

Guides, drivers and staff

Quality of Experience

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Stacey!
I am so glad to read these amazing words about your trip! Thank you once again for choosing us and I must say I am insanely happy to have worked with you two to give you an unforgettable experience! It was pretty fun to meet up in short moments but they were truly a blast. I hope you two returned home filled with the best vibes and that unique energy you get by visiting our tiny yet lovely country. Hope to see you soon :)
Best regards from the middle of the world,
Daniel

Unforgettable trip to the Amazon with kimkim! Our trip to the Amazon was amazing! Our guides Rom, Jefferson and chef Freddy were exceptionable · Ecuador - Mar 30 - Apr 6, 2022

Traveler: Uriel M. - Local specialist: Daniel Larrea

Our trip to the Amazon was amazing! Our guides, Rom and Jefferson made our experience unforgettable. Daniel was in constant contact with us every step of the way. The Nicky lodge chef, Freddie made exceptional food and also sings and plays the guitar along with the other guides. read more

Our trip to the Amazon was amazing! Our guides, Rom and Jefferson made our experience unforgettable. Daniel was in constant contact with us every step of the way. The Nicky lodge chef, Freddie made exceptional food and also sings and plays the guitar along with the other guides.

Hotel Review

Nicky Amazon Lodge

Cuyabeno Wildlife Reserve

Overall Rating
Hotel Review

The Nicky lodge is cozy and clean. All the staff make you feel right at home. It's a big happy family and everyone loves nature and wants to share their knowledge with the guest.

Tips for future travelers

Make sure you bring products for mosquito and sun fly bites

Location

Cleanliness & Comfort

Staff

They couldn't do enough for us. Friendly, sincere.
Authenticity & Character

Activity Review

Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World

Quito

Overall Rating
Food

I was impressed with the quality of the food at the lodge. The soups were amazing!
Transport

The transportation is great. The bus trip from Quito to Amazon is very long so be prepared for that.
Guides, drivers and staff

Quality of Experience

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Uriel, Don, Christina, and Joni!
I am so glad the experience was something truly unforgettable. Planning and talking about this trip for such a long time was truly something amazing, and getting to know you all at the end was even better!
The journey to the Amazon is quite long, but the destination is just something amazing and totally worth it!
I wish you all the best, and I hope you are recharged with all the good vibes the rainforest gives you.

Once again, Best regards from the middle of the world,
Daniel :)

Mathias was excellent, very responsive, even ... · Ecuador - Mar 14 - Mar 29, 2022

Traveler: shilo n. - Local specialist: Mathias Onisseit

Mathias was excellent, very responsive, even to last minute changes, and met us in person when we checked in! The Alejandros, Jose, Fabian, Dario, Julian, and probably some others i may not remember names, were all wonderful. Ecuador is a beautiful place, not to mention the Galapagoes, WOW. highly recommend it. Never felt unsafe. Accommodations were all excellent. Loved the cooking class. 2 favorites: the Amazon jungle lodge - Aguas Negras( Fabian), and of course the Gallapagoes which was... read more

Mathias was excellent, very responsive, even to last minute changes, and met us in person when we checked in! The Alejandros, Jose, Fabian, Dario, Julian, and probably some others i may not remember names, were all wonderful. Ecuador is a beautiful place, not to mention the Galapagoes, WOW. highly recommend it. Never felt unsafe. Accommodations were all excellent. Loved the cooking class. 2 favorites: the Amazon jungle lodge - Aguas Negras( Fabian), and of course the Gallapagoes which was the whole reason we went. Snorkeled with Pengiuns!!! Can't recommend this company enough!! 5+ stars!!

Hotel Reviews

La Casona de La Ronda

Quito

Overall Rating
Hotel Review

This was an amazing restored hotel. staff is great, facilities including restaurant, excellent.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Termas de Papallacta

Papallacta

Overall Rating
Hotel Review

Love this place, wish we had stayed longer.

Tips for future travelers

plan to stay more than one night!

Location

beautiful
Cleanliness & Comfort

Hot springs right outside the room :)
Staff

Authenticity & Character

Aguas Negras

Lago Agrio

Overall Rating
Hotel Review

If you want to get away, this is the place. Beautiful. rustic. Animals!!!!!

Tips for future travelers

This is a rustic place. Electriciy is by generator, so have fast chargers. Watch for spiders if you get up in the middle of the night ( they are harmless, but don't want to step on them) Bring a Flashlight or 2.

Location

AMazing! All the noises - cicadas, Birds, and especially the morning wakeup call of the Howler monkeys. Swimming in the river was wonderful, even with high water.
Cleanliness & Comfort

beds comfortable, netting was good too! Never did have hot water, but lukewarm in this environment was fine )
Staff

Can't say enough about Fabian. very knowledgeable , caring, and environmentally conscious.
Authenticity & Character

great way to experience the jungle, without even going hiking if you don't want. I have limited mobility but was able to manage getting in and out of the canoe :)
Activity Review

Cooking Class

Quito

Overall Rating
Activity Review

Learned to make the classics, potato soup and fried plantain, for starters. Chef was very nice, it was so fun. Made the soup and salsa first night we came home!

Food

Transport

walking distance of hotel
Guides, drivers and staff

Quality of Experience

Nakiska

AMAZING!! Best trip we have ever had! · Ecuador - Mar 6 - Mar 13, 2022

Traveler: Nakiska P. - Local specialist: Jackeline Valarezo

I cannot give a high enough review for kimkim. Our local specialist Jackeline went above and beyond for us in every way and was always there when we had a question or needed something. Our super adventurous and knowledgeable guide Diego made our whole week so fun, exciting, and educational. Our other guide, Alex, was also amazing and so fun to visit Cotopaxi with. We were truly blessed in the team from kimkim that helped us make this trip the best we have ever had. We cannot wait to return to Ecuador.

Jackeline Valarezo profile photo
Jackeline Valarezo, local specialist, responded to this review:

Dear Nakiska,
Thank you for such a nice comment!
It was amazing to create these memories for you and Kaelynn. Also, it was lovely to share a little bit of your time at the hotel talking about your experience. If you decide to come to Ecuador and do something else, I will be happy to organize it and give you more memories in Ecuador. I hope your future tours in Ecuador or any other part of the world be happy and full of unforgettable remembrances.
Best regards from Quito! :)

Cathy

Unforgettable rainforest experience · Ecuador - Feb 24 - Mar 15, 2022

Traveler: Cathy B. - Local specialist: Mathias Onisseit

This was the most memorable and educational trip of my life. Mathias was very attentive to every question I had. He kept in touch with me. He even checked on my health condition and my husband's injury while we were away. I cannot say enough good things about him.

Our first guide, Sebastian, was a very fun young man to be with. He was polite, attentive, and laughed with us. He was very knowledgeable about the country of Ecuador. He will go far in his career as a guide.

Our guide in... read more

This was the most memorable and educational trip of my life. Mathias was very attentive to every question I had. He kept in touch with me. He even checked on my health condition and my husband's injury while we were away. I cannot say enough good things about him.

Our first guide, Sebastian, was a very fun young man to be with. He was polite, attentive, and laughed with us. He was very knowledgeable about the country of Ecuador. He will go far in his career as a guide.

Our guide in the Cuyabena reserve, Fabian, was fun to be with as well. He and the indigenous people of the rainforest were very attentive in our care in a land where we were so isolated. We learned so much about the native people and how they live. When my husband Russell was bitten by a piranha while trying to take it off the hook, Clever, the indigenous young man knew exactly what to do treating his wound with medicine taken from tree bark. He was absolutely amazing in rowing the canoe even at night, and his knowledge of the rainforest.

I love the peace of the rainforest; no traffic sounds, not even an airplane flew over; just the sounds of the wildlife and downpours.

The highlight of the trip was seeing a tapir in the wild and even getting pictures! I am still amazed.

Hotel Reviews

Vieja Cuba

Quito

Overall Rating
Hotel Review

Very nice little room. Comfortable and safe, especially because it was gated. The only reason I don't give it five stars is because I do not like big cities, but it was necessary the night before our trip home.

Location

Put it in the rainforest! lol. I just do not like city life. It was a fine hotel.
Cleanliness & Comfort

Staff

Authenticity & Character

Termas de Papallacta

Papallacta

Overall Rating
Location

Everything except the rain!
Cleanliness & Comfort

Staff

Authenticity & Character

Guango Lodge

Guango

Overall Rating
Location

The fireplace should have been kept burning since it was so cold. We got cold a lot.
Cleanliness & Comfort

So many hummingbirds!!!
Staff

Authenticity & Character

Kuyana Amazon Lodge

Archidona

Overall Rating
Hotel Review

This was the most BEAUTIFUL place we stayed. The gardens are breathtaking. Leo is an excellent host. The food was good, and we really enjoyed the cooking school and waterfall hike.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Aguas Negras

Lago Agrio

Overall Rating
Hotel Review

Do not stay here if you need modern conveniences. It is a wonderful rainforest home, kind of like camping without the work. It was a wonderful experience for us. Fabian was a great guide and fun to be with. The indigenous staff were wonderful. I wish we could speak their language so we could have interacted more. We learned about how people live in the rainforest. We enjoyed the beauty and wildlife. The highlight was seeing a tapir!!! Not many people are this lucky!

Tips for future travelers

Do not bother with makeup for fixing your hair. If you are picky about food do not stay here. I highly recommend it for the adventurous nature lover. Not a good place for small children.

Location

The rainforest! The breeze off the river when it rained was so nice.
Cleanliness & Comfort

Nothing can be improved being deep in the jungle. But the comfort is the best that can be expected without air conditioning and iced drinks. I craved cold drinks but they were room temperature.
Staff

The indigenous staff was over-the-moon attentive to us. They know jungle survival skills.
Authenticity & Character

Sacha Lodge Yasuní

Quito

Overall Rating
Hotel Review

This is a luxury jungle motel. You get air conditioning and gourmet food. Our guide Oscar was a walking encyclopedia. He knew every tree, plant, and bird by scientific name. The only thing I was not crazy about was the evening meal. They put more effort into a fancy presentation than in flavor. The lunch meal was the best meal.

Cleanliness & Comfort

Staff

Authenticity & Character

The rainforest!
Activity Review

Hot Springs of Papallacta

Ecuador

Overall Rating
Activity Review

The hot springs felt so good! I liked the hottest one, my husband picked one a level down.

Transport

Breakfast was good. Our room was neat and clean.
Guides, drivers and staff

Sebastian is the best.
Quality of Experience

Hot springs
Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Dear Cathy & Russell,

thanks a lot for your feedback on your recent trip to Ecuador! I have already forwarded your comments to everyone who helped making this trip a wonderful experience for you: Your guides Sebastian and Fabian, the hotels and the rest of the staff at Authentic Ecuador.
I‘m happy that this expedition, which we started planning last year, met your expectations and beyond. And it was a very special trip indeed, with all the different places you visited in eastern Ecuador,... read more

Dear Cathy & Russell,

thanks a lot for your feedback on your recent trip to Ecuador! I have already forwarded your comments to everyone who helped making this trip a wonderful experience for you: Your guides Sebastian and Fabian, the hotels and the rest of the staff at Authentic Ecuador.
I‘m happy that this expedition, which we started planning last year, met your expectations and beyond. And it was a very special trip indeed, with all the different places you visited in eastern Ecuador, you are an expert on Ecuadorian rainforest now!
I wish you to get well soon, and that you can enjoy many more amazing trips around the globe!

Greetings from the Middle of the World and always safe travels,
Mathias

Kaelynn

Amazing!!! · Ecuador - Mar 6 - Mar 13, 2022

Traveler: Kaelynn J. - Local specialist: Jackeline Valarezo

Using kimkim was such a breeze! Our travel agent Jacky and tour guide Diego could not have been a more perfect match for us. Both spoke very good english and were amazingly patient with me trying to test my Spanish skills. Jacky set everything up so we could just enjoy our trip and was so sweet even with all of our questions. Both truly made our trip an unforgettable experience.

Jackeline Valarezo profile photo
Jackeline Valarezo, local specialist, responded to this review:

Dear Kaelynn,

Thank you so much for such a lovely review!

I am really happy that I could be part of your experience in Ecuador and also that I could create an unforgettable time for you and Nakiska. It was a pleasure to be in contact with you all those months. If you decide to return to Ecuador, I would love to meet you up and maybe enjoy a beer together.
Have a great future travels!
PD: I will let Diego know what you wrote about him!
Jacky!

Wonderful trip to Ecuador February, 2022 · Ecuador - Feb 8 - Feb 17, 2022

Traveler: James S. - Local specialist: Mathias Onisseit

My wife and I recently completed a 10 day trip to Ecuador and had a tremendous time. We knew very little about the country but wanted to see and learn as much as possible during our 10 day journey. We communicated with Mathias of Authentic Ecuador and found him to be very responsive
and helpful. We traveled Feb. 8-17, 2022 just as the Omicron variant was complicating travel in
many parts of the world. We were helped with all of the details and felt well supported. We arrived in Quito about... read more

My wife and I recently completed a 10 day trip to Ecuador and had a tremendous time. We knew very little about the country but wanted to see and learn as much as possible during our 10 day journey. We communicated with Mathias of Authentic Ecuador and found him to be very responsive
and helpful. We traveled Feb. 8-17, 2022 just as the Omicron variant was complicating travel in
many parts of the world. We were helped with all of the details and felt well supported. We arrived in Quito about 01:00 am (late) on our flight from Houston and after being efficiently being gotten through passport control and customs we were pleasantly greeted by our driver who got us to our hotel in old town Quito. Our superb guide, Cristian Portilla, met us promptly the next morning and we spent two days seeing all of Quito and the surrounding area. We particularly enjoyed a day trip to Mindo and the equator museum and exhibits. We then traveled through Banos, Riobamba, Cuenca and on to Guayaquil. Cristian was with us all of the time and provided superior services in taking us to all
of the places of interest in each area. He helped us get a feel for the local culture and took us to
local restaurants. We felt very fortunate to have a guide with his knowledge and dedication.
We booked at pretty much the last minute and could not have been more pleased. The accommodations were in boutique smaller hotels and they were all excellent and unique as well
as comfortable. We always felt safe and well cared for during the travels and give Kimkim, Mathias and Cristian our unqualified recommendation. This was a special trip and we are more
than delighted that we took it.

Hotel Review

La Casona de La Ronda

Quito

Overall Rating
Hotel Review

My wife stayed here Feb. 8-10, 2022 and found it very clean and comfortable. The bed was comfortable and the bathroom was modern and fully functional. The breakfasts were very nice with made to order omelets. We also had dinner in the dining room one evening and it was superb. They do not have an elevator so if one is not able to climb stairs it would be a problem. The staff were excellent and we very much enjoyed our stay in this small hotel in the center of the old city.

Tips for future travelers

Be aware there is no elevator.

Location

We could walk to many old town sights and restaurants
Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Baños & the Avenue of Waterfalls

Baños

Overall Rating
Activity Review

The hike along the river and down to the falls was extremely picturesque. Well worthwhile.

Food

We enjoyed the local Ecuadorian foods.
Transport

Guides, drivers and staff

Quality of Experience

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Dear James,

thank you very much for your feedback! I am glad that together, we were able to organize this last minute trip in Ecuador for you and Mary, and that we could take you to all of the places that interested you, without interference from the pandemic. I am happy to hear that you enjoyed the company of your guide Cristian, and that he was able to not only introduce you to the highlights of this beautiful country, but also to the culture of the friendly Ecuadorians.
Hopefully you... read more

Dear James,

thank you very much for your feedback! I am glad that together, we were able to organize this last minute trip in Ecuador for you and Mary, and that we could take you to all of the places that interested you, without interference from the pandemic. I am happy to hear that you enjoyed the company of your guide Cristian, and that he was able to not only introduce you to the highlights of this beautiful country, but also to the culture of the friendly Ecuadorians.
Hopefully you will have the opportunity to return some day to see more of this country, including the Galapagos Islands.

I wish you all the best, especially health, and many more exciting trips in the future!

Best regards,
Mathias

Christopher

I (we) couldn't have been happier with the wh... · Ecuador - Feb 2 - Feb 18, 2022

Traveler: Christopher R. - Local specialist: Linda Schulz

I (we) couldn't have been happier with the whole experience. Linda was receptive, warm, excited for us, and wanting nothing but the best experience in Ecuador we could possibly have! I have been waiting a long time to see/visit Ecuador and what Linda set up for us was simply amazing!

After finally meeting her our first night it just confirmed to us we were going to be onto something special. My traveling companions are absolutely what we experienced along the way. The food, accommodations... read more

I (we) couldn't have been happier with the whole experience. Linda was receptive, warm, excited for us, and wanting nothing but the best experience in Ecuador we could possibly have! I have been waiting a long time to see/visit Ecuador and what Linda set up for us was simply amazing!

After finally meeting her our first night it just confirmed to us we were going to be onto something special. My traveling companions are absolutely what we experienced along the way. The food, accommodations and the guide ... @SebastianCarrera ... Linda recommended was beyond anything I could have expected. An adventure of a lifetime! I Can't wait to go back and see what I missed this first time!

So ... if you're curious of Ecuador, nervous of planning it yourself, hesitant to travel to this beautiful, beautiful country drop everything and contact Linda through KIMKIM and know that she has you best intersts in mind.

Absolutely 10 stars!!!! Thank you Linda and I hope to see you in Deutschland soon!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Chris, Diane, and Jeff,
I can't describe in words how happy I am to have met you! It was such a pleasure to help you plan this trip, and to finally meet you in person after being in contact for such a long time. I really hope that you can come back one day to explore the rest of Ecuador - there is still so much more to see!
I am looking forward to meeting you in Germany soon!
Big hugs,
Linda

An unforgettable holiday!! · Ecuador - Jan 29 - Feb 6, 2022

Traveler: Marina N. - Local specialist: ERIKA BERMEO

What an amazing adventure Erika planned for us!!

We planned our holiday with very short notice. Erika was fast, responsive and available at any time right from the start. She took all of our demands into account and quickly planned a beautiful route with carefully chosen safe and exquisite hotels along the way.

Once in Ecuador she came to meet us with some small gifts which was extremely kind on her behalf and most importantly throughout our stay in Ecuador she was just a message or a... read more

What an amazing adventure Erika planned for us!!

We planned our holiday with very short notice. Erika was fast, responsive and available at any time right from the start. She took all of our demands into account and quickly planned a beautiful route with carefully chosen safe and exquisite hotels along the way.

Once in Ecuador she came to meet us with some small gifts which was extremely kind on her behalf and most importantly throughout our stay in Ecuador she was just a message or a phone call away whenever we needed her or had any doubts about the journey.

Her choice of accommodation was impecable, at all our stays we were greeted by extremely educated and welcoming staff, and all the facilities were extremely clean.

Thank you for an amazing trip Erika!

Hotel Review

Huasquila Amazon Lodge

Cotundo

Overall Rating
Hotel Review

We were lucky enough to spend 3 days at this lodge. The attention was completely personalised, we were taken care of at every minute. Doña Cecilia made sure everything worked according to plan, and overlooked everything so it was perfect for us. Her husband was also extremely kind to us, and always had a smile and a "¿Cómo les fue, disfrutaron hoy?". Saúl was our guide for most of our stay there, he was so welcoming and did a great job at taking us on two different hikes, as well as on our full day trip. Finally, we can't forget the food! Best food ever!! We enjoyed every single dish they served us. We'd recommend this lodge with our eyes closed, it was incredible!! Gracias chicos por su excelente trabajo, les esperamos por Mallorca!

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Misahualli river excursion (Huasquila Lodge)

Archidona

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

ERIKA BERMEO profile photo
ERIKA BERMEO, local specialist, responded to this review:

Dear Marina

Thank you very much for your words, it was a pleasure to help you plan your trip. It is always a pleasure to know that everything was fulfilled in detail and that you were very happy in Ecuador. I wish you good luck in your activities.

Feliz dia de la amistad

Greetings from the middle of the word.

Amazing Ecuador · Ecuador - Jan 15 - Feb 1, 2022

Traveler: Lubomir R. - Local specialist: Daniel Larrea

We have never been to Ecuador before but after this trip I will strongly recommend to everyone to go to Ecuador and with KimKim :) Daniel was absolutely essential help by preparing my itinerary. I had already some idea but he helped me to make it to the perfection. Let's imagine: we saw in 18 days Galapagos, Guayaquil, Cajas, Cuenca, Gualaceo and Chordeleg, Ingapirca, famous market in Guamote, Chimborazo - 5 000 meters, Baños, Cotopaxi - 4 800 meters, Laguna Quilotoa, Otavalo and of course... read more

We have never been to Ecuador before but after this trip I will strongly recommend to everyone to go to Ecuador and with KimKim :) Daniel was absolutely essential help by preparing my itinerary. I had already some idea but he helped me to make it to the perfection. Let's imagine: we saw in 18 days Galapagos, Guayaquil, Cajas, Cuenca, Gualaceo and Chordeleg, Ingapirca, famous market in Guamote, Chimborazo - 5 000 meters, Baños, Cotopaxi - 4 800 meters, Laguna Quilotoa, Otavalo and of course Quito.
All the time the itinerary work perfectly. All the transportations in Galapagos were just accurate. But the best person was our Guide and driver Christian. He was our guide from Guayaquil till Quito. Every day in the good mood even he must work hard, every day precise picking up us from each hotel, giving a perfect explanation and explaining all my questions. Thanks to him we understand mot just history, architecture and culture but also the people of Ecuador. I have to mention he was driving very safe.
If you ask me what was the best in our trip I couldn't tell you. Everything was just perfect. Galapagos? Cuenca? Ingapirca? Quito? Or Cotopaxi, Chimborazo, Baños? Each of this locations were different and wonderful in its way. In addition the hotels we have used were so nice and unique!
Thank you everybody in KimKim who was involved and a special thanks to Daniel and Christian.

Pamela and Lubomir Repka.

Hotel Reviews

Ikala Quito Hotel

Quito

Overall Rating

Casa Pimampiro

Puerto Baquerizo Moreno

Overall Rating

Mainao

Puerto Ayora

Overall Rating

Exe Galería Man-Ging

Guayaquil

Overall Rating

Carvallo

Cuenca

Overall Rating

Posada Ingapirca

Ingapirca

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Cleanliness & Comfort

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Authenticity & Character

La Floresta

Baños

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Hacienda La Cienega

Latacunga

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Location

Cleanliness & Comfort

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Authenticity & Character

Patio Andaluz

Quito

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Activity Reviews

Welcome to San Cristobal Island! Visit to the Interpretation Center, Tijeretas Hill & La Lobería

Galapagos Islands

Overall Rating

The Treasure of Galapagos: Snorkeling at Kicker Rock

San Cristobal Island

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Speedboat to Santa Cruz Island: Highlands Tortoises & Charles Darwin Station

Puerto Ayora

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Exploring an Uninhabited Island

Puerto Ayora

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Welcome to Ecuador The Pearl of the Pacific: Arrival in Guayaquil

Guayaquil

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Guayaquil - Salinas-Santa Elena

Ecuador

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Guides, drivers and staff

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Guayaquil City Tour - Free afternoon

Guayaquil

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Guayaquil - Cuenca - City Tour

Guayaquil

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Cajas National Park - Cuenca - City Tour

Cuenca

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Guides, drivers and staff

Gualaceo - Chordeleg - Cañar Province

Cuenca

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Gualaceo - Chordeleg - Cañar Province

Cuenca

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Transport

Guides, drivers and staff

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Ingapirca Ruins - Guamote

Ecuador

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Guamote - Chimborazo - Baños

Guamote

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Baños - Pailón del Diablo- Cotopaxi Hacienda

Cotopaxi

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Guides, drivers and staff

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Cotopaxi National Park - Quilotoa Lagoon

Cotopaxi

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Transport

Guides, drivers and staff

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Exploring Local Culture: Otavalo Market & Hike the Cuicocha Lake

Quito

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Guides, drivers and staff

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Colonial Quito City Tour - Cooking Class with a Local Chef & the Middle of the World

Quito

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Guides, drivers and staff

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COVID Test at your Hotel

Ecuador

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Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola!!
Thank you so much Lubomir and Pamela for your comment!
It’s incredible to know that you had an amazing trip, and that you could learn about the history, traditions, culture of Ecuador. I am happy that you could enjoy the landscapes this beautiful country has to offer.
It was awesome to work with you and giving you an unforgettable experience!
If you wish to return to Ecuador, you can always count on me without a problem! Also, if your family or friends want to travel to Ecuador, I will... read more

Hola!!
Thank you so much Lubomir and Pamela for your comment!
It’s incredible to know that you had an amazing trip, and that you could learn about the history, traditions, culture of Ecuador. I am happy that you could enjoy the landscapes this beautiful country has to offer.
It was awesome to work with you and giving you an unforgettable experience!
If you wish to return to Ecuador, you can always count on me without a problem! Also, if your family or friends want to travel to Ecuador, I will be happy to help them!
Safe travels and thank you once again,
Best regards from the middle of the world,
Daniel

Last minute Amazing journey · Ecuador - Jan 7 - Jan 17, 2022

Traveler: Kelly F. - Local specialist: Mathias Onisseit

Wow!! What an amazing journey! Mathias and the entire Authentic Ecuador team were just amazing. We already had a trip planned to Southeast Asia that got derailed because of the Omicron variant of Covid. We were able to book an amazing trip through Kim Kim and with Mathias To South and Central America. We began in Peru and then arrived in Ecuador. Ecuador was absolutely magical! We explored Quito, Banos, Archidona and The rainforest at Yasuni National Park. Our guide and driver, Cristian,... read more

Wow!! What an amazing journey! Mathias and the entire Authentic Ecuador team were just amazing. We already had a trip planned to Southeast Asia that got derailed because of the Omicron variant of Covid. We were able to book an amazing trip through Kim Kim and with Mathias To South and Central America. We began in Peru and then arrived in Ecuador. Ecuador was absolutely magical! We explored Quito, Banos, Archidona and The rainforest at Yasuni National Park. Our guide and driver, Cristian, was an amazing guy. He was kind, warm, laid back and very knowledgeable. From the city bike tour and cooking class, to the gorgeous villa in Archidona, we grew to love the people, culture, history and nature of Ecuador during our stay there. We will be back one day for sure! We would love to bring our children next time! Thank you to the entire team!

Hotel Review

Kuyana Amazon Lodge

Archidona

Overall Rating
Hotel Review

What an absolutely stunning and peaceful place. Wish we could have stayed longer. The owner and the staff are so kind and the property is immaculate. With the backdrop being the Amazon and in the amazing country of Ecuador, what could be better. We had a super fun cooking class and a really great night walk through the rainforest. What an amazing experience. Thanks guys!

Tips for future travelers

Don't bring too much luggage. Easier for you and the staff.

Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)

Yasuni National Park

Overall Rating
Activity Review

We loved the Napo Cultural Center and our guide Vince is the absolute best!

Food

Amazing food! Thanks Chef!
Guides, drivers and staff

Quality of Experience

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Dear Kelly,

thanks again for planning this last minute trip with Kimkim and Authentic Ecuador, I‘m glad that we were able to provide a wonderful experience despite the fact that you „had“ to switch to Ecuador on such a short notice when your original destination closed borders. And of the dozens of countries you have already visited, maybe Ecuador even makes it into your favorites.

See you again soon in Ecuador, maybe next time with your children!

Greetings from Quito and always happy and safe travels!

Best regards,
Mathias

Lindsey

Amazing Adventures Exploring Mainland Ecuador and Galapagos! · Ecuador - Dec 27 - Jan 7, 2022

Traveler: Lindsey F. - Local specialist: Daniel Larrea

Thank you to Daniel and Jacky for helping us plan an amazing trip to mainland Ecuador and to Galapagos. They helped make travel as easy as possible during these uncertain times! They were so accessible and even met us a few times in Quito which was awesome. Dario was our guide for the majority of the time and he was so knowledgeable and fun to be around! We started off with a city tour of Quito, made it to Cotopaxi, Quilotoa Crater, had an adeventure filled couple of days in Banos, checked... read more

Thank you to Daniel and Jacky for helping us plan an amazing trip to mainland Ecuador and to Galapagos. They helped make travel as easy as possible during these uncertain times! They were so accessible and even met us a few times in Quito which was awesome. Dario was our guide for the majority of the time and he was so knowledgeable and fun to be around! We started off with a city tour of Quito, made it to Cotopaxi, Quilotoa Crater, had an adeventure filled couple of days in Banos, checked out the main market two hours outside of Quito and then spent several days exploring some islands of Galapagos! All tours were on time and all covid tests were negative which made for a fantastic trip! Thanks again for a memorable trip!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Lindsey!!
Thank you so much for such kind words! We were really happy to work with you three to give you an unforgettable experience. The fact that we were able to jump in a few times to be part of your trip was even more awesome! I hope Holly and Emilie had an amazing time too!
I wish you three the best, hoping that you truly forged some everlasting memories, and if you ever wish to return count on us :)
Safe journeys in the future my friend, Best vibes from the middle of the world!
- Daniel, Jacky, and Dario

Phenomenal trip to Ecuador · Ecuador - Dec 27 - Dec 31, 2021

Traveler: Lucian C. - Local specialist: Linda Schulz

Linda did an amazing job planning our trip! We're incredibly grateful for her organizing a last minute trip during such a busy tourist season. Linda ensured we had the best possible experience in Ecuador. Thank you, Linda! read more

Linda did an amazing job planning our trip! We're incredibly grateful for her organizing a last minute trip during such a busy tourist season. Linda ensured we had the best possible experience in Ecuador. Thank you, Linda!

Hotel Review

Jamu Lodge

n/a

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Activity Review

Birdwatching, Indigenous Community Visit & Night Walk

Cuyabeno Wildlife Reserve

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Guides, drivers and staff

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Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Lucian, it was a pleasure to help you plan your trip, and I am happy to hear that you've enjoyed your time in the Ecuadorian Amazon! Hopefully you can come back one day to explore other parts of Ecuador as well.
All the best for you and your friends,
Linda

Mathias was extraordinary! He helped us throu... · Ecuador - Dec 19 - Dec 29, 2021

Traveler: Luana N. - Local specialist: Mathias Onisseit

Mathias was extraordinary! He helped us through the entire process from customizing the trip to our needs and physical abilities to covering as much as possible culture and nature. He had a network of amazing guides in all locations to that truly cared for us. He even came to meet us in person at our hotel and left us a little present w Ecuador goodies. From Quito bike tour & cooking class to Quitsao& Otavalo and then Galapagos we had an great time in Ecuador! Also, we appreciated the... read more

Mathias was extraordinary! He helped us through the entire process from customizing the trip to our needs and physical abilities to covering as much as possible culture and nature. He had a network of amazing guides in all locations to that truly cared for us. He even came to meet us in person at our hotel and left us a little present w Ecuador goodies. From Quito bike tour & cooking class to Quitsao& Otavalo and then Galapagos we had an great time in Ecuador! Also, we appreciated the transparency of the process and how easy it was to communicate w Mathias. We are already thinking of our next Ecuador trip ( this was our first time in South America, usually we travel to Europe). Highly recommend Mathias and KimKim!

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Thanks for your feedback on your trip to Ecuador, Luana! It was fun planning this trip with you and I'm really happy that you, Amalia and Victor enjoyed the trip to the fullest! Your guides had a great time too I've been told. And now that you got a taste of South America, I'm sure that you will come back to explore our neighboring countries and maybe the places in Ecuador you couldn't see this time around. :) Take care!

Avik

We had a really lovely trip to Ecuador planne... · Ecuador - Nov 30 - Dec 14, 2021

Traveler: Avik B. - Local specialist: Daniel Larrea

We had a really lovely trip to Ecuador planned by Daniel and his team!
Our trip included days in Quito, the Galapagos islands and Cuenca
In Quito our guide Danny worked really hard to make sure we got to see the Mitad del Mundo/Intinan museum site, downtown Quito, the Cotopaxi National Park and the Quilotoa lagoon in a packed schedule.
Our RTPCR tests for travel to Galapagos was arranged by Danny right at the hotel.
In Puerto Ayora/Galapagos, we were booked into a lovely hotel - Ikala -... read more

We had a really lovely trip to Ecuador planned by Daniel and his team!
Our trip included days in Quito, the Galapagos islands and Cuenca
In Quito our guide Danny worked really hard to make sure we got to see the Mitad del Mundo/Intinan museum site, downtown Quito, the Cotopaxi National Park and the Quilotoa lagoon in a packed schedule.
Our RTPCR tests for travel to Galapagos was arranged by Danny right at the hotel.
In Puerto Ayora/Galapagos, we were booked into a lovely hotel - Ikala - right by the wharf and it was great to see the nightlife as well as have lunch on a ranch with giant tortoises nearby.
Cuenca is where Daniel really hit it out of the park with his hotel and room selection at the Cruz Del Vado. Amazing hotel, superb views. Also a special shout out to our guide Genaro who was really knowledgeable both of the flora and fauna in Cajas National park as well as the history of the region when we toured Ingapirca ruins.
the RTPCR test for our return was also arranged by Daniel and it was great to just enjoy the country without having to worry about a lot of the logistics. Daniel or Lucia were always available via Whatsapp for any questions or for minor delays due to traffic for airport pickups etc.
I wouldn't hesitate to wholeheartedly recommend Daniel and Responsible Travels SA for a trip to Ecuador!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hello Avik & Ashely!

I am so excited about this review 😊
Thank you so much for these awesome words, it was amazing to plan a trip for you and to have the chance to organize everything together, also I am glad that the trip was what you expected it to be from the beginning until the end of it!
Thank you for noticing each and every member of our team, and of course kudos to Lucia for making this possible too!
I am glad you enjoyed every day, once again thank you for these amazing... read more

Hello Avik & Ashely!

I am so excited about this review 😊
Thank you so much for these awesome words, it was amazing to plan a trip for you and to have the chance to organize everything together, also I am glad that the trip was what you expected it to be from the beginning until the end of it!
Thank you for noticing each and every member of our team, and of course kudos to Lucia for making this possible too!
I am glad you enjoyed every day, once again thank you for these amazing words!
Please feel free to contact me anytime, I wish you the best in the future!!

Best wishes from The Middle of The World!

Daniel ;)

We had a blast Daniel planned our first trip ... · Ecuador - Dec 3 - Dec 16, 2021

Traveler: Stacey S. - Local specialist: Daniel Larrea

We had a blast Daniel planned our first trip to Ecuador and did such a great job we planned another with him. And our guide christen I can say enough good things about him . He was so informative and made our trip even more enjoyable. thank you for all you did for us . We are very grateful 🙏 😀 we had such a wonderful time

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

So the first one was so good that WE MADE THE SEQUEL haha!!
I was thrilled to be contacted again by you to plan even more of Ecuador for you and Tim! Once again it was amazing working with you and insanely fun every single day!
Remember that if you want to close it with a trilogy I am here for you haha!
I truly hope we meet again sometime my good friends,
Best regards from the middle of the world!
Daniel ;)

We had the best time Daniel prepared the most... · Ecuador - Oct 10 - Oct 27, 2021

Traveler: Stacey S. - Local specialist: Daniel Larrea

We had the best time Daniel prepared the most wonderful trip for us.. our guides Dario and Diego were awesome .we enjoyed Ecuador so much . We loved are whole trip 😍

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Stacey!
Thank you so much for these kind words, It was so fun working with you all!
I loved laughing so hard with you all especially when we were talking about the Anacondas and BOOM! You saw like 6 of them haha!
I truly hope you enjoyed the country and forged everlasting memories!

Mehdi

Mathias put together a fantastic photography ... · Ecuador - Nov 15 - Nov 21, 2021

Traveler: Mehdi Z. - Local specialist: Mathias Onisseit

Mathias put together a fantastic photography trip in the Quilotoa and Imbabura regions of Ecuador. All lodging, guides and drivers were excellent and on schedule. Mathias was always available for questions and assistance when needed and he even went to the length of accompanying me for a couple of days in the trip. He is very professional and has a gift to quickly and exactly understand his clients needs. I cannot thank him enough and would recommend him to anyone for future trip planing in Ecuador, a country he knows very well.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Mehdi,

thanks a lot for your review! It was indeed an interesting trip we put together, and I enjoyed accompanying a part of it. And judging by the photos I have seen, I think your trip was a success!
I am looking forward to helping you organize another trip in the future to explore the other parts of this versatile country. PS.: Greetings from Alejandro!

Ecuador is as phenomenal as our planner and guide · Ecuador - Nov 19 - Nov 28, 2021

Traveler: Ellen R. - Local specialist: Jackeline Valarezo

Everything about the trip was well-executed and wonderful! From the beginning planning stages with Jacky to the days with our guide Dario, we really had an amazing experience. You can tell that both of these individuals love their country and have a passion for what they do. I don't think we could have had quite the experience without the proper planning. The lodging was incredible and Dario took us out to places we wouldn't have even thought of. I'm really glad my husband and I took a chance and booked through kimkim. It was our first trip with them but won't be the last!

Jackeline Valarezo profile photo
Jackeline Valarezo, local specialist, responded to this review:

Dear Ellen,
Thank you so much for your nice review and for sharing your experience!
I am really happy that you and James enjoyed your time in Ecuador. For me was a great experience to organize your tour and be part of the memories you have of Ecuador and our people. If someday you decide to visit the Galápagos Islands, I will be happy to help you to create an unforgettable tour.
By the way, Dario said he enjoyed guiding your tour, and he keeps the best memories of this time.
Thank you for... read more

Dear Ellen,
Thank you so much for your nice review and for sharing your experience!
I am really happy that you and James enjoyed your time in Ecuador. For me was a great experience to organize your tour and be part of the memories you have of Ecuador and our people. If someday you decide to visit the Galápagos Islands, I will be happy to help you to create an unforgettable tour.
By the way, Dario said he enjoyed guiding your tour, and he keeps the best memories of this time.
Thank you for such amazing vibes, I hope we will meet again, but either way, I wish you great future tours and happy life!
Best regards from Quito,
Jacky

Elaine

We had a wonderful tour of Ecuador. It all o... · Ecuador - Nov 5 - Nov 15, 2021

Traveler: Elaine G. - Local specialist: Daniel Larrea

We had a wonderful tour of Ecuador.
It all occurred without a single glitch.
Daniel met us as soon as we arrived at our hotel to go over details.
He did his best to make us happy in every regard.
Our guide and driver, Christian, was knowledgeable and engaging as well as being a most excellent driver.
We most enjoyed the zipline and our hike to the lagoons. We loved the charming towns of Banos and Cuenca. I had the best Chinese food ever in Banos. The trucha (trout) was exceptional at the... read more

We had a wonderful tour of Ecuador.
It all occurred without a single glitch.
Daniel met us as soon as we arrived at our hotel to go over details.
He did his best to make us happy in every regard.
Our guide and driver, Christian, was knowledgeable and engaging as well as being a most excellent driver.
We most enjoyed the zipline and our hike to the lagoons. We loved the charming towns of Banos and Cuenca. I had the best Chinese food ever in Banos. The trucha (trout) was exceptional at the lagoons. Had the best roast pork ever at the market in Cuenca. My mouth is watering recalling all the fabulous meals we had.
Thank you for your excellent service.

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Elaine and Ben!
Thank you so much for your review and for sharing your experience!
I had so much fun working with you and Ben, and that moment we shared on the day of your arrival was fantastic. Cristian has told me that he also had an amazing time with you too!
Best Chinese food in Baños? That sounds awesome and I will definitely get back to you when I am in Baños so you can give me the recommendation this time :)
I am glad you liked all the food and I hope you also liked the Canelaso... read more

Hola Elaine and Ben!
Thank you so much for your review and for sharing your experience!
I had so much fun working with you and Ben, and that moment we shared on the day of your arrival was fantastic. Cristian has told me that he also had an amazing time with you too!
Best Chinese food in Baños? That sounds awesome and I will definitely get back to you when I am in Baños so you can give me the recommendation this time :)
I am glad you liked all the food and I hope you also liked the Canelaso on the final day in Cuenca!
Thank you for such amazing vibes, hopefully, we will meet again, but either way, I wish you the best in the future!

Best regards from the middle of the world,
Daniel :)

Sabine

A perfect 19days tour of Ecuador. · Ecuador - Oct 15 - Nov 2, 2021

Traveler: Sabine V. - Local specialist: Isabel Pérez

A perfect 19days tour of Ecuador. Many thanks to Isabel for her patience and help in the organization of the trip.
Our excellent guide Cristobal Cabezas had a lot of experience and knew all the perfect places to spot birds. He made this trip unforgettable. He was sympathetic, polite and very patient while we were taking pictures, a pleasant companion and good driver, sharing a lot of information about the history, politics and people of Ecuador.

Ecuador is a save country and Covid proof.... read more

A perfect 19days tour of Ecuador. Many thanks to Isabel for her patience and help in the organization of the trip.
Our excellent guide Cristobal Cabezas had a lot of experience and knew all the perfect places to spot birds. He made this trip unforgettable. He was sympathetic, polite and very patient while we were taking pictures, a pleasant companion and good driver, sharing a lot of information about the history, politics and people of Ecuador.

Ecuador is a save country and Covid proof. Nature is very diverse and untouched.

Hotel Reviews

Casa Hotel Baquedano

Quito

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

El Edén Treehouse

Mindo

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Lo

Hosteria Pampallacta

Papallacta

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Lo

Waita Lodge

n/a

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Hosteria PapaGayo

Machachi

Overall Rating
Location

Cleanliness & Comfort

Staff

Authenticity & Character

Activity Review

Birdwatching and time at leisure in Mindo

Mindo

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Tom

Excellent!!!! · Ecuador - Sep 15 - Sep 29, 2021

Traveler: Tom B. - Local specialist: Daniel Larrea

It was a great trip perfectly organized by Daniel. From the very beginning he listened to all my suggestions and put together an unforgettable itinerary. He was very attractive and quickly responded to my emails and messages. He was a pleasure to deal with!
Daniel also put me in touch with an excellent tour guide, Christian.
I spent four days with Christian taking daily trips and i can say that he was exceptionally good. Whether sightseeing and telling me about the history of Quito,... read more

It was a great trip perfectly organized by Daniel. From the very beginning he listened to all my suggestions and put together an unforgettable itinerary. He was very attractive and quickly responded to my emails and messages. He was a pleasure to deal with!
Daniel also put me in touch with an excellent tour guide, Christian.
I spent four days with Christian taking daily trips and i can say that he was exceptionally good. Whether sightseeing and telling me about the history of Quito, encouraging the hiking up the Cotopaxi volcano, or walking around Otavalo markets, Christian was very caring and attentive to my needs. He also had a great sense of humor!
I loved snorkeling and observing wildlife in Galapagos islands, it was a lot of fun!
I also had a truly unforgettable time in Amazon jungle! Got to eat ants, watch anacondas and pink dolphins, trek through the jungle at night, listen to the sounds of exotic birds, and cook a meal with indigenous people in their village. Breathtaking experience!!!
It was my second time using Kimkim to help me organize a trip and I am very impressed with them. Will definitely use them again in the near future. I also recommend their services to everyone!!!!
Thank you, again!!!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Tom!!
Wow, I loved every single word of this review! I am so glad you had an unforgettable time, I must say it was awesome to be in contact with you and be there for you during your trip. I was talking to Christian and he said he enjoyed every single day too!
I am still impressed that those ants have an intense lemon flavor! Thank you once again for these amazing words, for traveling with Kimkim and Responsible Travel (EGT). If you want to return you know who to message :)!!
I wish you the best for the future, and BEST regards from the middle of the world,
Daniel :)

Linda did an amazing job planning our trip! E... · Ecuador - Aug 17 - Aug 26, 2021

Traveler: Gina C. - Local specialist: Linda Schulz

Linda did an amazing job planning our trip! Everything went very smoothly and Linda was extremely responsive and helpful throughout. We couldn't have asked for a better experience, all thanks to Linda. I highly recommend her!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Thank you so much, Gina! It's great to hear that you have enjoyed your time in Ecuador, it was a pleasure to help you planning and to assist you throughout your tour. I hope to welcome you again here one day!

Annette

If I could give Linda 10 stars I would! · Ecuador - Aug 17 - Aug 26, 2021

Traveler: Annette T. - Local specialist: Linda Schulz

If I could give Linda 10 stars I would! The trip could not have gone any better, Linda's planning was flawless, our hotels were wonderful and all the local guides we had were really great. My sister and I were so impressed with Linda's knowledge and responsiveness, she always replied promptly to any question or concern, both before and during the trip. My sister and I were a bit nervous with Covid still a concern, but Linda helped navigate us through the requirements and the testing and it... read more

If I could give Linda 10 stars I would! The trip could not have gone any better, Linda's planning was flawless, our hotels were wonderful and all the local guides we had were really great. My sister and I were so impressed with Linda's knowledge and responsiveness, she always replied promptly to any question or concern, both before and during the trip. My sister and I were a bit nervous with Covid still a concern, but Linda helped navigate us through the requirements and the testing and it all went smoothly. A relative told me about kimkim and I am so glad, and have been telling all my friends how wonderful it all was. I have been birdwatching since I was 8 years old and going to the Galapagos was always a dream for me, and it exceeded all my expectations. Thank you so much to Linda for making my dream come true!!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Annette,
thank you so much for your detailed feedback and your kind words. It was a pleasure to help you and your sister planning your trip, and to make this dream of yours come true!
I hope I can welcome you soon again here in Ecuador, so that you can explore the parts of the country (and their wildlife) that you haven't seen this time.
Take care & a big hug for you and Gina!
Linda

Cristina

Trip was great, especially during a global pandemic · Ecuador - Dec 18 - Dec 24, 2020

Traveler: Cristina M. - Local specialist: Daniel Larrea

This was the second trip I took using KimKim and both times it's been great. Daniel planned everything I ask for and he did a great job given pandemic limitations. He added in nothing extra I didn't request and was able to make everything else work for us. Daniel was able to keep the trip in our budget, was extremely communicative the whole time during our trip, and continued to give us tips and advice throughout our time.

The only negative part of the trip was a transportation mishap... read more

This was the second trip I took using KimKim and both times it's been great. Daniel planned everything I ask for and he did a great job given pandemic limitations. He added in nothing extra I didn't request and was able to make everything else work for us. Daniel was able to keep the trip in our budget, was extremely communicative the whole time during our trip, and continued to give us tips and advice throughout our time.

The only negative part of the trip was a transportation mishap getting from one place to another. We ended up in a small car having to drive overnight hours in the opposite direction only to return the same way we came and go hours more. Even though this was frustrating for us, Daniel tried everything he could to find a different form of transportation but the pandemic restrictions and lack of tourism at the time were really to blame. Daniel went above and beyond to help during that time.

Our guides were all great. My sister and I basically had a private trip from place to place and had a local guide who knew the area in each national park we went to. This was a trip packed with outdoor adventure just like we requested. Thank you very much!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Cristina!
I am so excited to read this review! It was really fun to plan this trip together, especially during the tough times in the middle of the pandemic back then which makes it even more unforgettable!
Thank you and your sister for your trust in our country, and as we mentioned before, whenever you are ready to come back to Ecuador for the Galapagos Islands you can always count on me!
It was amazing that you managed to see so many things like that Anaconda chilling in the... read more

Hola Cristina!
I am so excited to read this review! It was really fun to plan this trip together, especially during the tough times in the middle of the pandemic back then which makes it even more unforgettable!
Thank you and your sister for your trust in our country, and as we mentioned before, whenever you are ready to come back to Ecuador for the Galapagos Islands you can always count on me!
It was amazing that you managed to see so many things like that Anaconda chilling in the river!

Anyway, I am glad that Charmander lit the way for you. I wish you and your sister safe and awesome journeys in the future :)

Best regards from the middle of the world,
Daniel

Rob & Katie

A Fantastic Three-Week Adventure in Ecuador · Ecuador - Jul 2 - Jul 20, 2021

Traveler: Rob & Katie L. - Local specialist: Mathias Onisseit

Simply put, my wife and I had a spectacular three-week trip to Ecuador. Mathias and his team provided a very well-organized adventure for us that was well-paced and filled with new sites, learning, and exploring. From Quito to the Galapagos, to Mindo, the Amazon rain forest, and the highlands of Cotapoxi our trip was superb. Every local guide was on time, thoughtful, and very knowledgeable. The wonderful sections of beautiful boutique hotels and the excursions were safe and exciting. Every... read more

Simply put, my wife and I had a spectacular three-week trip to Ecuador. Mathias and his team provided a very well-organized adventure for us that was well-paced and filled with new sites, learning, and exploring. From Quito to the Galapagos, to Mindo, the Amazon rain forest, and the highlands of Cotapoxi our trip was superb. Every local guide was on time, thoughtful, and very knowledgeable. The wonderful sections of beautiful boutique hotels and the excursions were safe and exciting. Every day was a new adventure.

We experienced so much of the culture and the hospitality of the Ecuadorian people that we were thrilled to get up each morning for our new adventure. We have already made many referrals to Kimkim.com and know that we will continue to do so in the future. Thanks for a trip of a lifetime!

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Katie & Rob,

thank you very much for sharing your experience with other travelers! I'm glad you enjoyed your time here. Hopefully, you can return soon to reunite with your new friends and see the other parts of this diverse country!

Hasta pronto,
Mathias

Visiting the beautiful, welcoming country of Ecuador · Ecuador - Jun 10 - Jun 21, 2021

Traveler: Jackie L. - Local specialist: Mathias Onisseit

Would highly recommend traveling to the beautiful country of Ecuador. The country is welcoming and beautiful, and the people are even more so. We felt safe and well taken care of the entire trip. Our local specialist, Mathias, took care of all the planning/bookings. The local people, drivers, and guides could not be more genuine lovely people.

We visited the Amazon for 4 days, Quito for 2 days, and the Galapagos for 5 days. It felt like the perfect amount of time in each location, the only... read more

Would highly recommend traveling to the beautiful country of Ecuador. The country is welcoming and beautiful, and the people are even more so. We felt safe and well taken care of the entire trip. Our local specialist, Mathias, took care of all the planning/bookings. The local people, drivers, and guides could not be more genuine lovely people.

We visited the Amazon for 4 days, Quito for 2 days, and the Galapagos for 5 days. It felt like the perfect amount of time in each location, the only downside was the amount of travel time between locations. I would absolutely recommend visiting Ecuador, and all it has to offer.

Will be returning soon!

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Thank you Jackie for sharing your experience here in Ecuador with other travelers! The entire team is very glad to hear that you enjoyed your time here and that everything was as planned (or even better).
Regarding the amount of travel time between the different parts of the country, this was mainly due to the pandemic situation, which still makes air travel difficult to some locations sometimes, as was the case for your trip to the rainforest, which is why we took you there by private... read more

Thank you Jackie for sharing your experience here in Ecuador with other travelers! The entire team is very glad to hear that you enjoyed your time here and that everything was as planned (or even better).
Regarding the amount of travel time between the different parts of the country, this was mainly due to the pandemic situation, which still makes air travel difficult to some locations sometimes, as was the case for your trip to the rainforest, which is why we took you there by private scenic drive as discussed previously. As for the Galapagos Islands, they can only be reached by plane as they are located quite far off the Pacific Coast, which is why it is recommendable planning for at least 5 days there (as you did) or better even more if time allows!

We are looking forward to having you back here soon, maybe once things are back to the (new) normal, so you can see the rest of this beautiful country!

Greetings from Quito,
Mathias

Mathias is extremely responsive and organized. · Ecuador - May 15 - May 22, 2021

Traveler: Arianna L. - Local specialist: Mathias Onisseit

Mathias is extremely responsive and organized. I asked for an adventurous trip filled with culture and that’s exactly what Mathias put together for me.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Thanks for your feedback, Arianna! It was a pleasure having you as our guest, it was fun planning this trip with you and I'm happy that you enjoyed it to the fullest!

Responsible Travel Ecuador packs a heck of a punch and a very good one that is! · Ecuador - Apr 5 - Apr 19, 2021

Traveler: Bryan M. - Local specialist: Daniel Larrea

I was fortunate to be paired with Daniel at Responsible Travel Ecuador through KimKim. This was my third time booking a trip on KimKim and once again it does not disappoint! The 15 day tour I did started out in Galapagos Island which was efficient since you need PCR Test to go to the Island and I did everything from boat tours, snorkeling, walking tour, lava tunnel and a day of relaxation! The tour continued to Quito where I was given two insightful tours from Andrea who also is from... read more

I was fortunate to be paired with Daniel at Responsible Travel Ecuador through KimKim. This was my third time booking a trip on KimKim and once again it does not disappoint! The 15 day tour I did started out in Galapagos Island which was efficient since you need PCR Test to go to the Island and I did everything from boat tours, snorkeling, walking tour, lava tunnel and a day of relaxation! The tour continued to Quito where I was given two insightful tours from Andrea who also is from Responsible Travel which included walks around Old City as well as the churches in the area as well as seeing the middle of the Equator and Volcano that overlooks the city of Quito. Unfortunately Cotopaxi was closed for maintenance but driver Marco Herrara took me to Quilotoa which was a fantastic sight to see and he did an amazing job explaining Ecuador on the way there as well as Quilotoa and the story behind the volcanoes. I ended the tour in Cuyabeno which was a unique 3 day tour in Amazon area and the tour guides were amazing with the walking tours as well as boat tours. Javier was a great driver for the pick ups to and from the airport and I was lucky enough to stay in wonderful hotels such as Deja Vu in Santa Cruz, Hotel Vieja Cuba in Quito and Nicky's Amazon Lodge in Cuyabeno. I recommend you to have your trip in Ecuador planned with Responsible Travel!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Bryan!
WOW! Thank you so much for such an awesome review! I actually took a long on replying to this review because I was showing it to Marco, Andrea, Javier, and our pals at Cuyabeno! We are very happy that you had such a great time in Ecuador. I truly hope we managed to forge unforgettable memories and hope to see you again in Ecuador for that pending trip to Cotopaxi and that pending post-pandemic drink!
Thank you for the good vibes, and see you again someday :)

Best regards from the middle of the world,
Daniel

Kim

Ecuador was an amazing trip in the midst of a pandemic... · Ecuador - Dec 31 - Jan 9, 2021

Traveler: Kim M. - Local specialist: Gabor Csizmadia

Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip.

"Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him... read more

Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip.

"Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him by me and my significant other and truly went out of his way to make our trip one of our best yet! His knowledge of the places we went to and the routes to get there was top notch. We loved him greatly and found a friend for life!

Gabor who helped plan our trip through KimKim is/was a Saint!! I know I drove him crazy with my itinerary changes, questions and concerns, and he just couldn't have handled me better! Haha He was so patient, so detailed and just definitely one of the reasons our trip went so well. He even called me towards the end just to see how everything was going and helped to make a last minute adjustment we didn't know we needed to make.

Overall, I give KimKim and the people they brought into my life a 10 because they are an awesome trip planning site, and I love everything about our trip! I tell all my friends about your site because this isn't my first trip planned through you all and won't be my last!

Jeremy

Matias put together an awesome trip to an amazing country. · Ecuador - Jan 22 - Jan 31, 2021

Traveler: Jeremy P. - Local specialist: Mathias Onisseit

Matias was amazing. Quick responses, answered all the questions we had, most before we thought to ask them. The partners he worked with were on time, friendly, and knowledgeable. The hotels we were set up in were all great, from hot tubs heated by volcanos to having breakfast with a troop of monkeys, it was places that were unique, clean and friendly. I would send anyone I know to Ecuador and I will give them Matias' contact information to make their trip as special as he made ours.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Thanks for your feedback, Jeremy! It was great having you guys as one of our first guests since the beginning of the pandemic. And I'm glad to hear that you enjoyed your time here to the fullest!
I wish you all the best and a great time on your next trips, maybe one day you will return to see the other parts of this beautiful country.

Hasta luego,

Mathias

Mylinda

Daniel was amazing!! He was always available ... · Ecuador - Feb 21 - Mar 2, 2021

Traveler: Mylinda D. - Local specialist: Daniel Larrea

Daniel was amazing!! He was always available if we needed him! It was very reassuring. We had a phenomenal time in the Galápagos AND Daniel was able to plan the trip within our budget after we discussed details. I would highly recommend Daniel and if we decide to go to the Galápagos again, I will reach out to him in the future!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Dear Mindy, Kevin, and Kade!
Thank you so much for the good vibes and the amazing comments, I am very happy to know that you enjoyed your trip to the max! Working on your trip was an amazing experience and learning about your experiences was wholesome in every way.
I truly hope I got to forge great memories for you all because you sure did leave some amazing memories for me :)

Haha, You did it!! The Godzilla pictures are AWESOME!

I wish you all the best in the future, and if you decide to come back sometime, feel free to contact me!

Best regards from the middle of the world,
Daniel :)

RICHARD

Great Trip Ecuador · Ecuador - Feb 6 - Feb 27, 2020

Traveler: RICHARD K. - Local specialist: Isabel Pérez

Isabel Fernandez worked so hard to make our trip to Ecuador so memorable. Every part of the trip was smooth. No hassles in terms of pick ups and transportation. Our guide, Christian was fantastic. We told Isabel what we loved to do as travellers (hiking, nature, etc.) and she worked with us to plan a perfect vacation. She made great suggestions and we worked together to make our Ecuadorian experience so memorable. Rich and Melissa

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Rich and Melissa!
I'm happy to hear that you had a great experience in Ecuador, your trip was indeed very special, you were able to see experience the vast diversity of wildlife exploring the Galapagos Islands, the rainforest, cloud forest, and even the Andes while horseback riding! It was a pleasure building this vacation for the two of you, glad it met your expectations!
All the best for the two of you,
Isabel

Extremely Organized and Professional Company · Ecuador - Feb 2 - Feb 16, 2020

Traveler: Lianne T. - Local specialist: Edwin Vega

I have never used a travel agency to plan a vacation before, so initially, I was a little nervous. However, it turned out to be a fantastic experience from the beginning to the end. Edwin helped me plan my trip and was very responsive and flexible. He was easy to communicate with friendly and professional. While the booking and planning part when well, I still wasn't sure how it would be when I got there. Waiting for me at the airport was my pickup and local guide, Dario. Dario was extremely... read more

I have never used a travel agency to plan a vacation before, so initially, I was a little nervous. However, it turned out to be a fantastic experience from the beginning to the end. Edwin helped me plan my trip and was very responsive and flexible. He was easy to communicate with friendly and professional. While the booking and planning part when well, I still wasn't sure how it would be when I got there. Waiting for me at the airport was my pickup and local guide, Dario. Dario was extremely professional, friendly, knowledgeable, and you can tell that he loves his job as a guide. I felt at ease with him at all times and wasn't afraid to ask if I needed anything. All the transfers happened very smoothly, and I have no idea how I would have planned such activities alone or how I would have gotten to any of the places I did. Getting to Yacuma EcoLodge was a little complicated, so having someone to take care of each step was so helpful. It allowed me to relax and be on vacation! I stayed for a week at Yacuma EcoLodge and experienced a lot of great activities in the rainforest. My one comment is that if you want to see a lot of animals, Yacuma EcoLodge might not be the place to stay. However, if you are interested in just being in the rainforest, plants, nature, you will love it. I enjoyed every second of the experience despite not seeing a lot of animals. After spending a week at Yacuma Ecolodge, I transferred to Galapagos islands, where I met other guides - Enrique and several others that assisted me and made sure that everything went smoothly. In Santa Cruz, I also had several planned activities, including snorkeling (which I was I had more time planned for) in which I saw sea lions, sea turtles, and all sorts of fish. In Isabela, my guide Pablo was great. He was very entertaining, professional, and very interesting to talk to. I did many exciting activities there as well. Everything went smoothly from start to finish, and I am 100% sure I did more and saw more than I ever could have seen had I planned the trip myself. Each day someone from the operations department would call me to check in and see how my day went and if I had any problems or concerns. There was one night, I had a bit of an issue at one of the hotels. They were very responsive and took my concerns very seriously. To sum up, EcoAndes was a very organized and professional company. My brother and I are thinking about a trip to Peru in December, and I will be using EcoAndes for future travel planning in all the countries that they serve.

Edwin Vega profile photo
Edwin Vega, local specialist, responded to this review:

Dear Lianne!

I am so glad to read your review and am truly happy for your great trip!
It´s nice to hear that your vacations went well and that you are returning home with great memories and experiences.
I will hand over your nice words to Dario and everyone in our operations team who did their best for your trip to work out the way it did :)
If you ever consider returning or planning a trip to Peru, Bolivia, Chile, Argentina or Colombia, feel free to contact me again, I will be happy to help!

Warmest regards,
Edwin

First Class Service Every Step of the Way · Ecuador - Jan 23 - Feb 6, 2020

Traveler: Mary Ellen G. - Local specialist: Isabel Pérez

We have so much to share regarding the start to finish adventure that Isabel planned for us. I know she was there in the background managing every leg of the trip and I only wish we could have thanked her in person. Planning with Isabel was easy with 2 way back and forth communication. She listened to what we wanted and delivered completely with perfect guides, transportation, top notch hotels and tours. This was the first time we have used a travel service such as Kimkim and it made the... read more

We have so much to share regarding the start to finish adventure that Isabel planned for us. I know she was there in the background managing every leg of the trip and I only wish we could have thanked her in person. Planning with Isabel was easy with 2 way back and forth communication. She listened to what we wanted and delivered completely with perfect guides, transportation, top notch hotels and tours. This was the first time we have used a travel service such as Kimkim and it made the trip so easy with everything coordinated and booked for us. Special mention goes to David Carrion, who met us at Quito airport and became our friend and guide for the next several days. He was professional and knowledgable about his home country and city with many excellent suggestions. Thank you Isabel for suggesting cooking class and market tour with Chef Edwin of Altamira Restaurant which was one of our highlights. Second guide, Marco Herrera took over for the next leg to take us on a beautiful tour of Cotopaxi and Banos. He took very good care of us and was excellent driver through 2 torrential downpours and travel company for my chatty husband. We absolutely fell in love with Hotel Luna Volcan and wish we had booked for 2 nights. The trip then moved to Amazon and Napo Wildlife Centre. I think Isabel picked the best ecolodge in the area and would recommend this one over all others. Three days of exploring the jungle and river with our guide, Juan was perfect. We then switched gears to travel to Galapagos. We were happy Isabel suggested staying on land using boat tours to uninhabited islands during the day. Huge shout out to Isabella Island hotel, Iguana Crossing which was the nicest hotel on the island. We enjoyed exceptional service and upgraded accommodation. Again we wish we had a second night to enjoy this beach paradise. Another mention needs to be given for honest island residents. My husband dropped his passport by accident when we were out for dinner. By the next morning, there was a tourist news feed broadcasting a picture of his passport and asking where he was staying so it could be returned. Not really the way to become famous but we sure appreciated all the care and concern. Our tour guide, Julio and his lovely young daughter, Mia were absolutely fantastic and took us on a couple of amazing tours. Then we taxi boated back to Santa Cruz for 3 night and again had a lovely oasis hotel, Ikala Hotel close but away from the hustle and bustle. 2 boat snorkelling and island hikes were similar in structure but gave us a wider perspective of different species on each island. We sadly had to say goodbye to Galapagos and fly back to Quito. Tour ended with David meeting us and a very special and private tour of a rose farm close to the airport. What a treat that was! The last hotel Isabel chose was EB Hotel close to the airport for an early morning flight. They even offered to pack us brown bag breakfasts because buffet was not open that early. It was a quiet and lovely way to end a very busy and exciting tour. When I say this was a trip of our lifetime, I am not exaggerating. Thank you Isabel for all your background planning and coordination! I am not exaggerating when I say this is the lady to talk to for your Ecuadorean tour!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Dear Mary and Richard, thank you very much for your lovely and very detailed review, this will surely help other travelers! First of all let me tell you that I will keep in mind your feedback regarding Baños and Isabela, both places are really great (Not to mention the hotels!) but sometimes time can be tight so I will explain that spending a little bit more time will be worth it!

I'm glad to hear that you made precious memories here, hope you have many pictures to show friends and family!... read more

Dear Mary and Richard, thank you very much for your lovely and very detailed review, this will surely help other travelers! First of all let me tell you that I will keep in mind your feedback regarding Baños and Isabela, both places are really great (Not to mention the hotels!) but sometimes time can be tight so I will explain that spending a little bit more time will be worth it!

I'm glad to hear that you made precious memories here, hope you have many pictures to show friends and family! We could not meet in person but it was a real pleasure to plan this trip with you, hopefully, in the future you will come again to explore different regions of Ecuador!

Kind regards,
Isabel

Flexible planning meets your needs · Ecuador - Jan 7 - Jan 26, 2020

Traveler: Sherry k. - Local specialist: Isabel Pérez

Lots of pre-planning emails with Isabel resulted in a beautiful trip. Two little glitches along our 3-week mainland trip were resolved very quickly. Our guide/driver Marco was knowledgeable , and when we asked for a deviation, he knew if it was do-able. Wonderful stays at Les terrazzas de Dana in Mindo (recommend Chocolate massage), Hacienda Porvenir(beautiful, peaceful lounge and hiking outside your door.) Thursday market at Sasqisili was fun.

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Sherry!
Thank you for your lovely feedback, I'm glad it met your expectations! It was a pleasure planning this trip with you. Marco was more than happy to help you have the best experience, this includes flexibility and the ability to make on-spot changes to show you the most interesting sights for you.

I hope to hear from you again in the future!

Best wishes,
Isabel

Quito and surrounding area · Ecuador - Jan 19 - Jan 23, 2020

Traveler: Unni S. - Local specialist: Linda Schulz

We were two teenager families traveling in mainland Ecuador for the first time. Stayed 6 days in Quito area with visits to Mindo, Cotopaxi and Quilotoa. Our guide Marcelo was perfect match with his deep knowledge of biology and earth sciences, as well as being very flexible and service minded. Highly recommended!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Unni, thank you very much for your feedback and your recommendation, I'm more than happy to hear that you and your teenagers have enjoyed the trip into the surroundings of Quito with Marcelo!
Greetings from Quito to you and your family,
Linda

xiaojing

Highlights Galapagos, jungle, cuenca... · Ecuador - Jan 19 - Feb 2, 2020

Traveler: xiaojing j. - Local specialist: Isabel Pérez

Highlights()
1. Galapagos
2. jungle
3. cuenca
4. scenery while driving
5. The Old Towne Hotel in Quito was very nice and the owner was great to assist with any questions, needs and went above and beyond to make our stay memorable

Negatives (in no particular order)
1. No electricity or air conditioning in jungle
2. The driver from Quito to spoke no English
3. The hotel in Alausi was very bad.
4. The return schedule from the jungle to the airport quite poorly calculated and created unnecessary stress with us nearly missing our flight

Rachael

We had an amazing experience using Kimkim for...Ecuador · Ecuador - Jan 8 - Jan 19, 2020

Traveler: Rachael M. - Local specialist: Gabor Csizmadia

We had an amazing experience using Kimkim for the first time.
Our booking agent Gabor was extremely helpful, responsive and had some great recommendations for us. When we had to change our travel arrangements due to disruption in the country he was able to accommodate our additional requirements as well.
Our first guide Roko was fantastic- from the moment he collected us at the airport until 8 days later when he dropped us off at Cuenca airport. Roko made every effort to ensure we had a... read more

We had an amazing experience using Kimkim for the first time.
Our booking agent Gabor was extremely helpful, responsive and had some great recommendations for us. When we had to change our travel arrangements due to disruption in the country he was able to accommodate our additional requirements as well.
Our first guide Roko was fantastic- from the moment he collected us at the airport until 8 days later when he dropped us off at Cuenca airport. Roko made every effort to ensure we had a fantastic time , getting to know us and what we enjoyed in travelling. His car was always clean and tidy and he ensured we knew how to get hold of him every evening in case we needed something. Roko has a great sense of humour , a great driver and really knowledgeable about the country and people.We had a fabulous time travelling wit him! Our second guide Dario did his job but was not as engaging and the same level of care and attention to detail was not there and even when we were hiking was on his mobile phone alot- maybe an age thing!. We still had an enjoyable time as Ecuador is such a beautiful country but wasn't as great as the days we spent with Roko. Ecuador is an amazing country with great scenery, food and people. Thank you we had an wonderful trip with a lifetime of memories. Thank Gabor and thank you Roko !!!

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Rachael!

I´m so happy to read your kind words :) I already expressed my gratefulness to Roko and had a small chat with Dario - he is going to pay attention to details and show his interest in making people really get to know with Ecuador in the future.

Again, thank you so much for your kind thoughts, and I hope to be able to help you out again in the future.

Take care both of you,
Gabor

Perfect tour · Ecuador - Jan 19 - Jan 23, 2020

Traveler: Hege K. - Local specialist: Linda Schulz

All transport and drivers felt safe and was punctual. Our guide to mindo (Marcelo Chavez) was maybe one of the best guides we have experienced. He really payd attention to the groups needs and gave good and pedagogical information. He was truly professional, positive and service minded. Hotel in mindo (Dragonfly) and Cotopaxi was memorable. All activities was good.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Hege, I'm pleased to hear that you've had a great time with your guide Marcelo and that you've enjoyed the hotels and activities during your tour. It was a pleasure to help you and Unni plan this trip for you and your families, and I hope that you've enjoyed your time on Galapagos as well.
I wish you all the best for future travels,
Linda

Family of Four (Dec 25-Jan 5) · Ecuador - Dec 24 - Jan 5, 2020

Traveler: Mark L. - Local specialist: Iveth Granda

Thanks to Iveth for organizing a wonderful 13-day trip and to Cristian for making it special. Cristian was very personable and was knowledgeable about local history and customs. He also made great adjustments to our itinerary when appropriate. Iveth stepped up and visited when one of us did not feel well for a couple of days.
Highlights included horseback riding at Cotapaxi; Rose Success rose plantation; Hacienda Las Cuevas (a lovely place to stay carved out of the rock); Casa Gangotena... read more

Thanks to Iveth for organizing a wonderful 13-day trip and to Cristian for making it special. Cristian was very personable and was knowledgeable about local history and customs. He also made great adjustments to our itinerary when appropriate. Iveth stepped up and visited when one of us did not feel well for a couple of days.
Highlights included horseback riding at Cotapaxi; Rose Success rose plantation; Hacienda Las Cuevas (a lovely place to stay carved out of the rock); Casa Gangotena Hotel on an historic square in Quito (great rooms, lovely food, and craft cocktails); the weaving demonstration and people at Peguche Wasi; and our days at Napo Wildlife Center in the Amazon basin. The people were great everywhere we stayed. Cristian’s suggestions for local lunch stops were wonderful and we enjoyed our time with him. We also thought the Cultura Manor Hotel was a nice introduction to the ambience of Quito. We particularly enjoyed our leisurely lunch at La Plaza Restaurant in the Hotel Mama Cuchara (which is by ArtHotels who also have locations in Otavalo and Cuenca). It has a great rooftop bar with views of the historic center and of the Virgin Mary statue on the Mirador de Panecillo. The bar was tended by Juan Pedro who crafted his own cocktails and had virgin versions for the kids.
Being in Ecuador at New Year’s was a treat. In many places, we saw groups of men and even kids clumsily dressed as women who sang and danced amusingly in front of our car. For a couple of coins, we could pass through. Some of them kept us laughing. Cristian explained the tradition and even confessed to having done the same as a young man. The atmosphere for our NYE dinner in the monastery at Hacienda Cusin was wonderful as were the folk dancers would performed in the garden. Although, the rooms there were very tired, the service was great and we loved getting the hot water bottles as part of the turn-down service. And yes, we did find the secret stair in the monastery.
The Amazon was a fabulous part of the trip. The lodge was very well done, the excursions were well planned, and the service was very nice. We saw three species of monkeys, macaws, parrots, a toucan, a young and a full-grown anaconda, caimans, giant river otters, tarantulas, and many other beautiful birds. Our canoe crews were excellent. The visit to the village was a bit touristy but we danced their dance and bought a few hand-made things from their shop.
Our transfers with Alejandro upon our arrival and the day of our departure were excellent. He was flexible and helpful in making our last day in Quito a great day. We had 10 hours between our arrival from the Amazon and the time we needed to return to the airport. So, we went on our own unplanned excursions. We spent two hours at the home and museum of Ecuador’s famous artist, Oswaldo Guayasamín. This is an absolute must and we highly recommend going there. We then went to the historic Quito area where we came across numerous street performers and an entertaining parade. Alejandro held onto our luggage while we toured. So, it really helped make it a great day.
We do have a few suggestions noting that some of the drives were tiresome and it was cramped being in a small SUV. Skip the Thermae at Papallacta. The cabin was fun, the treatments were fine, and the hike was nice, but the hot springs were filled with locals who stand in line to get in. The place lost its charm with so many people there so it was not worth the drive. White water rafting would have been more fun.
The little village at the middle of the earth was very touristy. The egg demonstration, walking the line, and the water draining demonstration, were all pretty hokey. The monument next door was fine and the relief map in the French pavilion was helpful. The nearby Le Crater Restaurant was fogged in so we did not have a view but even so, the service and the food were disappointing. We do recommend a stop at the Quitsato equator. Their explanations and materials were very well done and it was good that Cristian had us stop there.
In Napo we would have preferred to have one of their naturalists (which is usually included) instead of hiring and paying for our own directly which was apparently due to holiday scheduling difficulties. Pedro was not very engaging, even at meals. He could have made it more fun for us and our teens. Our indigenous community guide Jorge was good at spotting animals and we even heard Pedro asking Jorge for information about the animals. We still enjoying Napo and would recommend it.
We had a great trip to the Galapagos prior to having kids and would have worked that it if we had more time.

Iveth Granda profile photo
Iveth Granda, local specialist, responded to this review:

Dear, Mark!
Thank you sooooo and really much for you amazing and complete review, this is so helpful for us to know your feedback!
I am so glad you enjoyed all and every place and activity you visit with Cristian, the itinerary detailed of the experience you have was created with all my heart with such amazing company of Nancy, she was wonderful since the beginning to get the final trip for your delight.
I really appreciate all your kind words and it was fantastic to share a good talk with... read more

Dear, Mark!
Thank you sooooo and really much for you amazing and complete review, this is so helpful for us to know your feedback!
I am so glad you enjoyed all and every place and activity you visit with Cristian, the itinerary detailed of the experience you have was created with all my heart with such amazing company of Nancy, she was wonderful since the beginning to get the final trip for your delight.
I really appreciate all your kind words and it was fantastic to share a good talk with you when I visited you to confirm everything is ok with your health!
All the places you visited and enjoy an accommodation experience, are so gracefull of your review, this is so helpful to keep improving their services in a positive and motivated way.
Honestly, I really appreciate your review, because coming from you, as a trip experience specialist, this is a feedback so important to keep planning the best trips with a genuine
sense of my country orchestrated with great service!

I have already told your kind words to Cristian, Alejandro and the staff involved in your itinerary, they are so happy!

Thanks a lot again to you and your family, and send my greetings too!

Best regards,
Iveth

Great trip · Ecuador - Dec 20 - Jan 3, 2020

Traveler: Manoj N. - Local specialist: Iveth Granda

Had a great time in Ecuador. Kimkim team - especially Iveth - was very helpful and went out of their way to make sure that we had a good trip. Thank you!

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Iveth Granda, local specialist, responded to this review:

Dear, Manoj, Rima, and Sidharth!
Thanks a lot for coming to Ecuador to enjoy this amazing adventure, I am really happy, you had a Great trip in Ecuador.
For me, it was a pleasure to assist you during your trip process and I keep a great memory of you and your family in my country, now is yours too, you can come back whenever you want!

Warmest regards,
Iveth

Our trip to Ecuador was wonderful. I feel we ... · Ecuador - Dec 23 - Dec 30, 2019

Traveler: Ann C. - Local specialist: Iveth Granda

Our trip to Ecuador was wonderful. I feel we experienced as much as we could in our 7 day adventure. Iveth was lovely and I found it very special that she met us at the airport and joined us on the trip to Huasquila Lodge in the Amazon rainforest. I enjoyed her insight, information into our travels and advice when we were on own.. It was such a pleasure to have Marcelo drive us. I learned alot from him, enjoyed his knowledge, he was patient with our lack of spanish, its was fun to hear of... read more

Our trip to Ecuador was wonderful. I feel we experienced as much as we could in our 7 day adventure. Iveth was lovely and I found it very special that she met us at the airport and joined us on the trip to Huasquila Lodge in the Amazon rainforest. I enjoyed her insight, information into our travels and advice when we were on own.. It was such a pleasure to have Marcelo drive us. I learned alot from him, enjoyed his knowledge, he was patient with our lack of spanish, its was fun to hear of his family, and very thankful for our late night drives and that he gave up so much of Christmas holiday to be with us. Christian who was our driver from the rainforest to Banos taking in so many sites and waterfalls, he was so kind as he helped me to navigate the trails to waterfalls ( I have to admit I was not prepared for terrain) and taking video and pictures of our adventures. I so enjoyed his company and learning of his big family, traditions, and his recommendations for Banos, we did take his advice on eating Guinea pig (Cuy).
It was memorable and so fun to spend time with my son Denver, he tries to keep me young and challenge of my comfort zone. You all helped with that.
Iveth, Marcelo, and Christian will remain in my heart with a SMILE.
Thanks so much,
Ann Collins

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Iveth Granda, local specialist, responded to this review:

My dear, Ann!
Thank you really much, I really appreciate your so kind words, for me, it was fantastic to meet you and to meet Denver, It was an honor of being part of this trip planning since the beginning with your lovely son, Denver.
You rocked all time, and as you realized Ecuador is crowded with amazing and a lot of places to visit in so short distances and in a very small country, small but beautiful!
So you took advantage of all your time here, and for Marcelo, Christian and me, all of... read more

My dear, Ann!
Thank you really much, I really appreciate your so kind words, for me, it was fantastic to meet you and to meet Denver, It was an honor of being part of this trip planning since the beginning with your lovely son, Denver.
You rocked all time, and as you realized Ecuador is crowded with amazing and a lot of places to visit in so short distances and in a very small country, small but beautiful!
So you took advantage of all your time here, and for Marcelo, Christian and me, all of us feel honored of have hosted you in here, and no doubt, both of you dear Ann and dear Denver, we will remain you with a BIG SMILE TOO in our heart!

Warmest regards,
Iveth

layers of outsourced operators with poor customer experience · Ecuador - Dec 20 - Jan 3, 2020

Traveler: Ravi R. - Local specialist: Gabor Csizmadia

Was surprised that the whole tour right from kimkim is 100% outsourced to someone else with no accountability to customer experience. Found out the operator is a freelance for a tour operator to kimkim. All the time, whole tour operator was focused to fulfill his obligation with zero flexibility. Their non availability during weekends made it worse. Since this is my first tour experience thru kimkim and having always leveraged TripAdvisor and Viator, most of my trip could have been achieved... read more

Was surprised that the whole tour right from kimkim is 100% outsourced to someone else with no accountability to customer experience. Found out the operator is a freelance for a tour operator to kimkim. All the time, whole tour operator was focused to fulfill his obligation with zero flexibility. Their non availability during weekends made it worse. Since this is my first tour experience thru kimkim and having always leveraged TripAdvisor and Viator, most of my trip could have been achieved at my pace and 60% lower cost by directly working with Viator. Most of my trips could have been day trips as I found out as we are only few hours from the main city and could have covered more locations.

Superb vacation in Ecuador and Galapagos islands. · Ecuador - Dec 21 - Dec 30, 2019

Traveler: Roman M. - Local specialist: Linda Schulz

We had nice vacation in Ecuador and Galapagos Islands - it was one of our best vacation. All transfers and accuracy were excellent. Majority of tours were superb - the best guide was Veronica, the first tour after arrival to Santa Cruz - Turtles Farm and Darvin Station. The last one on the Islands - Bay Tour was ok: tour guide had limited English (basically few major sentences), also it was a similar one we had already on the islands earlier.
Once again, thank you so much for organizing one... read more

We had nice vacation in Ecuador and Galapagos Islands - it was one of our best vacation. All transfers and accuracy were excellent. Majority of tours were superb - the best guide was Veronica, the first tour after arrival to Santa Cruz - Turtles Farm and Darvin Station. The last one on the Islands - Bay Tour was ok: tour guide had limited English (basically few major sentences), also it was a similar one we had already on the islands earlier.
Once again, thank you so much for organizing one of the best our vacation, we enjoyed it a lot. We are already thinking to visit more countries in Latin America.
All the best Yelena and Roman

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Yelena and Roman,
thank you very much for your feedback about your trip to Ecuador and Galapagos! Thanks as well for your feedback about guides and excursions - this always helps us to continuously improve our service.
I am very happy to hear that you had a great time and that you are planning on visiting more countries in Latin America.
All the best for future travels,
Linda

Quito, Galápagos · Ecuador - Dec 20 - Dec 31, 2019

Traveler: Nancy C. - Local specialist: Isabel Pérez

Every aspect of our trip was well choreographed. Isabel did a great job making sure things moved along seamlessly. Our cruise on the Coral 1 in the Galapagos was wonderful. The staff was very professional, knowledgeable and kind. The snorkeling was fabulous. We then went to the rainforest. What an experience- one extreme to another. We enjoyed our canoe trips and jungle walks immensely. One thing I would strongly recommend is flying in and out of the amazon instead of driving. That was not at all fun. In all, my family as I were very pleased with our trip!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Nancy! thanks a lot for your valuable feedback.
I'm happy to hear that you had a wonderful time, I know your family was looking forward to snorkeling especially, and of course, an adventure in the rainforest.
Regarding transportation to the rainforest, right now there is only one airline that flights, but this year two more airlines will start flying, hopefully, this would make the flights more reliable and so, the tours to the rainforest more comfortable!

A life changing journey · Ecuador - Dec 17 - Jan 4, 2020

Traveler: Marsha S. - Local specialist: Iveth Granda

Our trip to Ecuador was incredible and surpassed all expectations! Iveth put together the perfect trip based upon on interests and budget. She was extremely communicative in the months and weeks leading up to our trip, and was in regular contact with us and our guides throughout our trip. Thanks to Iveth we were able to see and learn about so many different parts of the country. We spent 18 days traveling through mainland Ecuador and the Galapagos Islands. We spent half of our trip journeying... read more

Our trip to Ecuador was incredible and surpassed all expectations! Iveth put together the perfect trip based upon on interests and budget. She was extremely communicative in the months and weeks leading up to our trip, and was in regular contact with us and our guides throughout our trip. Thanks to Iveth we were able to see and learn about so many different parts of the country. We spent 18 days traveling through mainland Ecuador and the Galapagos Islands. We spent half of our trip journeying through the highlands, the Amazon rainforest, Cotopaxi, Quilotoa, and Quito; the second half we spend in the Galapagos Islands. She arranged for us to have a private guide/driver while on the mainland - Christian. He was one of the best guides we've ever had, in any country! He was kind, caring and funny. He was so knowledgeable about Ecuador's history, culture, and especially the nature! Thanks to Christian, we feel like experts on Ecuador. His love and passion for his country shined, and it truly made our experience extra special.

Our vacation to Ecuador was unique for a number of reasons, but mostly because Iveth was instrumental in coordinating and executing our marriage proposal. She assisted my fiance with planning every detail of his proposal, including ensuring that eleven 'love notes' were received by eleven different hotels. The proposal took place overlooking the spectacular Lake Quilotoa, and it will be one of our most cherished memories. She also assisted my fiance with planning a very special hotel stay at the beautiful and romantic Hotel Rumiloma. Iveth was always there for us; we had some issues with our airline tickets and she was immediately available to assist. When we both felt sick one day in Quito, she came to our hotel first thing in the morning with Pediasure and medicine. She was extremely attentive to all of our needs, and she went above and beyond to make sure our time in Ecuador was well spent. She is extremely organized and we never had to worry about our itinerary, pick ups, transfers, etc. Her positive energy and love for her country radiates, and we could not have imagined this trip without her playing a part in it. I plan to tell all my friends and family to work with Iveth when planning their Ecuador trips, and we will certainly work with her again on our next visit to the wonderful Ecuador!

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Iveth Granda, local specialist, responded to this review:

Heyyyyyy! My lovely and uncommon traveler friends!
It's going to be difficult forgetting you, I could say I won't forget you for more than one reason!
Thanks a lot for coming to visit my beautiful Ecuador, as you know it is your home whenever you want to come back.
I am so happy you enjoy every second, before coming, during your stay and of course after the trip with a lot of anecdotes to tell everyone!
I loved planning your trip with special details I was imaging you will love, and it's... read more

Heyyyyyy! My lovely and uncommon traveler friends!
It's going to be difficult forgetting you, I could say I won't forget you for more than one reason!
Thanks a lot for coming to visit my beautiful Ecuador, as you know it is your home whenever you want to come back.
I am so happy you enjoy every second, before coming, during your stay and of course after the trip with a lot of anecdotes to tell everyone!
I loved planning your trip with special details I was imaging you will love, and it's great to read on your amazing review you loved!
Even though there were some situations unexpected, you were an amazing travelers and exceptional trip partners, when you keep together, being optimistic and being confident in the advice, and as I told you: It's great to keep together but especially in difficult moments!
Having you here, was also a great experience for me, now I feel I can do everything, lol.
Thanks a lot again for your amazing words, for all my team, it was fantastic assisting you every day, I have already let them know all your feelings on this lovely message, Christian, Marcelo and all places where you enjoy your accommodation, were so happy of receiving your message.

When you return to Ecuador, your family or your friends, remember, you have more than one friend here to help you with anything!

With all my heart ;)
Iveth

Good memories of Ecuador · Ecuador - Dec 15 - Dec 25, 2019

Traveler: Ayesha S. - Local specialist: Iveth Granda

Had a great time (10 days) at various location along the Andean highlands in Ecuador with our guide, Cristian, organised by Iveth. What a gorgeous, scenic country and friendly people!!
Iveth took to time to tailor the itinerary to hit all the places we selected. And even helped us out with a couple of issues along the way. Cristian was with us the whole trip and his assistance was exemplary and invaluable. He was willing to accommodate changes, make suggestions and was not stuck to a set... read more

Had a great time (10 days) at various location along the Andean highlands in Ecuador with our guide, Cristian, organised by Iveth. What a gorgeous, scenic country and friendly people!!
Iveth took to time to tailor the itinerary to hit all the places we selected. And even helped us out with a couple of issues along the way. Cristian was with us the whole trip and his assistance was exemplary and invaluable. He was willing to accommodate changes, make suggestions and was not stuck to a set checklist. His input about local customs, traditions, etc., added to experience.
In retrospect, I would've liked to have had two days in Quito and vicinity and skipped Guayaquil; and definitely would've added a couple of visits to the museums to learn about pre-Inca settlements/history.
Will come back again to visit Yasuni and Galapagos the next time. Thank you, Iveth and Cristian, for making it a memorable trip.

Iveth Granda profile photo
Iveth Granda, local specialist, responded to this review:

Dear, Ayesha!
Thank you so so so much, I really appreciate your time and your kind words!
I am so glad you enjoyed a great time in Ecuador, and you take advantage of every detail organized in your itinerary, behind every daily programming there is a committed staff, so I will let them know all your lovely words.
As I can see you will return to visit more of the Ecuadorian wonders, I will be more than happy to assist you in anything you need!
Cuenca, Yasuní, Galápagos, Cristian and me, will be... read more

Dear, Ayesha!
Thank you so so so much, I really appreciate your time and your kind words!
I am so glad you enjoyed a great time in Ecuador, and you take advantage of every detail organized in your itinerary, behind every daily programming there is a committed staff, so I will let them know all your lovely words.
As I can see you will return to visit more of the Ecuadorian wonders, I will be more than happy to assist you in anything you need!
Cuenca, Yasuní, Galápagos, Cristian and me, will be waiting for you and for Latha of course!
Thanks for being great travelers and keep enjoying your adventure with the best vibes.

Warmest regards,
Iveth

Our 5-day adventure to Ecuador was terrific. ... · Ecuador - Dec 28 - Jan 2, 2020

Traveler: Kristin T. - Local specialist: Linda Schulz

Our 5-day adventure to Ecuador was terrific. Highlights: historic Quito, Cotapaxi, Banos, the avenue of waterfalls, the eco-lodge in Tena and rafting! Everything made easy on the booking end by Linda and on the ground by guide extraordinaire, Marco.

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Linda Schulz, local specialist, responded to this review:

Hi Kristin,
I am very happy to hear that you have enjoyed your time (and New Year's Eve) in Ecuador! It was a pleasure to help you plan your trip, and I hope that you'll come back one day to explore more of Ecuador.
All the best for you and Elisabeth,
Linda

Great Trip with Amazing Guides · Ecuador - Dec 23 - Dec 30, 2019

Traveler: Denver C. - Local specialist: Iveth Granda

My mother and I really felt like we were being looked after and had a great experience from start to finish in Ecuador.

Marcelo and Iveth greeted us at the airport on our first day and went the extra mile to make sure we felt welcomed.

A real highlight of the trip was the two nights we spend at the Amazon lodge-- the staff there, including Sabino, our guide, were incredible. It made for a great adventure.

Then, we were again put into good hands with Chrisitian, our guide through the Waterfalls route.

Overall, the trip was unforgettable and Iveth and company made it really easy on us.

Iveth Granda profile photo
Iveth Granda, local specialist, responded to this review:

My dear friends, Ann and Denver!

Thank you so much for taking the time to write this lovely review!
As I told you the idea of taking advantage of your time our beautiful Ecuador was essential, your kind words make me feel satisfied, You have mentioned the truth, all the people involved enjoy and make with passion this amazing activity of tourism with the only one goal, you got an amazing experience to keep as an unforgettable experience.
So thanks a lot for take the time and your experience... read more

My dear friends, Ann and Denver!

Thank you so much for taking the time to write this lovely review!
As I told you the idea of taking advantage of your time our beautiful Ecuador was essential, your kind words make me feel satisfied, You have mentioned the truth, all the people involved enjoy and make with passion this amazing activity of tourism with the only one goal, you got an amazing experience to keep as an unforgettable experience.
So thanks a lot for take the time and your experience to mention to Marcelo, Sabino, Huasquila Lodge, Cristian, and of course more people behind to make possible receive this type of experiences in words.
My friends from Ecuador Galapagos Travels will be thrilled and grateful for knowing you're finally arrived safe and with a good vibe after this adventure!

Have an amazing 2020 and please keep traveling together, you are a treasure for each one of you! Thanks a lot again, and have an amazing day!
Warmest regards from your Ecuadorian friend,
Iveth

Peter

Great guides, amazing experiences! · Ecuador - Dec 19 - Dec 28, 2019

Traveler: Peter S. - Local specialist: Edwin Vega

Our guide, Patricio, was among the best parts of the trip. A native with 22 years experience as a guide, Patricio took time to ask specifically how we would like to be guided, and what we would like to do. That meant our experience was tailored to our specific expectations and abilities. Old town Quito, Cotapaxi, Qiletoa, and Banos were all unique experiences not to be missed. Although the Galapagos portion of the itinerary featured several guides, each were experts who provided deep insight... read more

Our guide, Patricio, was among the best parts of the trip. A native with 22 years experience as a guide, Patricio took time to ask specifically how we would like to be guided, and what we would like to do. That meant our experience was tailored to our specific expectations and abilities. Old town Quito, Cotapaxi, Qiletoa, and Banos were all unique experiences not to be missed. Although the Galapagos portion of the itinerary featured several guides, each were experts who provided deep insight into the one-of-a-kind wildlife and environment of the islands. Be sure to include snorkeling in your itinerary! The up- close encounters with sea turtles and sea lions were are among the most extraordinary portions of the experience. Truly, this was the trip of a lifetime!

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Edwin Vega, local specialist, responded to this review:

Dear Peter!

I am so glad to read your review and am truly happy for your great trip!

I will definitely hand over your kind words and greetings to everyone who contributed to this tour :), I will also hand over your kind words to Patricio.

Of 'course, if you need any assistance in the future, feel free to contact us, we will be happy to provide you with assistance!

Take care and all the best,
Edwin

Jon

This trip was perfect! · Ecuador - Nov 30 - Dec 6, 2019

Traveler: Jon P. - Local specialist: Iveth Granda

The guide, Cristin was amazing! He made my trip special and unforgettable. I have memories that will last a lifetime. The trip was perfectly organized. The food and stay were well orchestrated. I would recommend this group to anyone visiting Ecuador!

Iveth Granda profile photo
Iveth Granda, local specialist, responded to this review:

Dear, Jon!
I am so glad to hear you had a great trip in Ecuador!
Thank you so much for leaving a trip review and for your kind and warm words! I will definitely pass along your appreciation to Cristian, for him it was amazing too, spending this precious time with such an interesting person like you, he really enjoy to share this trip to discover and to show you the wonders of my beautiful country!
Thanks for your time of coming here, and thanks for this message that you are taking in your... read more

Dear, Jon!
I am so glad to hear you had a great trip in Ecuador!
Thank you so much for leaving a trip review and for your kind and warm words! I will definitely pass along your appreciation to Cristian, for him it was amazing too, spending this precious time with such an interesting person like you, he really enjoy to share this trip to discover and to show you the wonders of my beautiful country!
Thanks for your time of coming here, and thanks for this message that you are taking in your soul to share with more people who would like to live this experience too!
It was our pleasure of being part of this memorable trip also for me!

Best regards,
Iveth ;)

Anne

Ecuador was amazing but don’t hike during electrical storm · Ecuador - Nov 14 - Nov 20, 2019

Traveler: Anne O. - Local specialist: Edwin Vega

Pedro was great and shared lots of interesting facts. He was very accommodating with some of the changes we made at the beginning of the journey. He picked us up at the airport and then the next morning arrived to take us to Otovalo and the leather town and a good place to eat On the way back we stopped to buy roses on the side of the road. What a treat. On Monday, Santiago was on time to pick us up. His car was also very clean and he was interesting to talk to. We drove to the Cotopaxi park... read more

Pedro was great and shared lots of interesting facts. He was very accommodating with some of the changes we made at the beginning of the journey. He picked us up at the airport and then the next morning arrived to take us to Otovalo and the leather town and a good place to eat On the way back we stopped to buy roses on the side of the road. What a treat. On Monday, Santiago was on time to pick us up. His car was also very clean and he was interesting to talk to. We drove to the Cotopaxi park to walk 5 km around a lagoon. It was a nice hike. We noticed that the volcano top was storming and it has turned to snow within the hour around the lake. It started to sleet just as we got to the car. We headed up the volcano road which was very slippery for his car. I suggested if he was not comfortable we could skip the hike. He drove us up to the parking lot of Cotopaxi to walk the 400m to the refuge. The weather was extremely bad with snow and sleet. I trusted his judgement since he is a local guide. However, he should never have let us hike up Cotopaxi in an electrical snow storm. I didn’t realize the danger and he did not seem concerned. We got up halfway to the refuge in the storm and my husband and I immediately started to pick up an electrical charge which I did not understand at the moment what was happening. I knew it was bad and as I was being shocked and in pain he ignored these dangerous signs of an imminent sign of being struck by lightning. I immediately turned to run down the mountain screaming help me. Then I got a shock or was actually struck by lightning. My husband then got to me and rushed me down the mountain as fast as we could. I don’t know how I survived. Everything I’ve read about this situation that I now understand this to be is that it is rare to survive this type of electrical phenomenon and most people do not survive to tell their story. I know I would not survived if I’d had a heart problem because there was no phone signal or medical training by our guide. After my horrifying experience we drove to the hacienda and enjoyed the rest of our journey as much as we could. El Porvenir was awesome. The last day was supposed to be hiking on Quilotoa. In addition to not feeling well and the fear of hiking in the rain again, we asked to change our journey and went to the cloud forest to see hummingbirds and at lunch at Papallacta. We stopped at an amazing Rose plantation I found a brochure for in Papallacta. We appreciate all the last minute changes but my experience prompts me to ask a lot of questions about the knowledge of safety that these free lance guides are expected to have. We never knew the risks of hiking at high altitudes while it is snowing and with poor weather but our guide should have. When I did some research on the internet and mentioned to my guide that we shouldn’t have gone and that I was lucky to be alive he blew it off and said I should’ve unzipped my jacket? What? I expected an apology and for him to do additional research into this subject of hiking in an electrical storm. For the 2 days we stayed after, I remained in a short of shocked state unsure of my emotions and physical well being although I felt mostly well. We were so far from anywhere and I didn’t want to go to an Ecuadorian medical facility. I pushed the incident to the back of mind so as to enjoy my life since it was spared and the rest of our trip. I visited my doctor a few hours after my arrival home and have been given a bill of health which I am grateful for. My doctor had only seen a few patients who have been electrocuted/shocked/struck by lightning and told me how lucky I was to not have had any damage or death. most don’t live to tell the tale.

Edwin Vega profile photo
Edwin Vega, local specialist, responded to this review:

Hi Anne!

Thanks so much for your feedback!

First of all, I´m glad that the overall trip experience was positive. With regards to the hike at the Cotopaxi National Park, I´m very sorry that you experienced this beautiful place in such a negative way. I´d like you to know that all the guides that work with us are professionals and certified and under no circumstances would they put the lives of our tourists in danger. We already sat down with Santiago and agreed that he should have taken the... read more

Hi Anne!

Thanks so much for your feedback!

First of all, I´m glad that the overall trip experience was positive. With regards to the hike at the Cotopaxi National Park, I´m very sorry that you experienced this beautiful place in such a negative way. I´d like you to know that all the guides that work with us are professionals and certified and under no circumstances would they put the lives of our tourists in danger. We already sat down with Santiago and agreed that he should have taken the situation more seriously and will definitely do so in the future. On a company level, we are establishing some new standards in operations in order to increase the security and feeling of comfort of all our travelers. We will be receiving reports from the national climate and weather agency, so that we can always give proper information on expected weather conditions at each destination, especially in the mountains.

Please know, that we take your comment very seriously and will do everything to be able to avoid such situations. I hope that all in all you returned home with good memories! If I can help you with anything else in the future, please let me know!

Take care,
Edwin

Trisha

Linda planned a great trip for me! · Ecuador - Oct 12 - Oct 15, 2019

Traveler: Trisha E. - Local specialist: Linda Schulz

Linda was amazing. My travel plans were fluid early on and she gave me numerous options and updated along the way as I finalized the details, with regular communication. I couldn’t have asked for more.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Trisha, it was a pleasure to assist you while planning your tour and I am more than happy that we could organize the perfect trip for you to Galapagos! I hope that one day you'll get the chance to return so that you can visit the other islands as well!
I wish you all the best for future travels,
Linda

7 Days in Ecuador: 5 Unique Itinerary Ideas · Ecuador - Sep 28 - Oct 5, 2019

Traveler: Young C. - Local specialist: Isabel Pérez

I am so thankful for all the help that Kimkim has provided for my trip. The trip was booked at the very last minute and had a lot of twists and turns. I don't think our family enjoyed the trip as much as we did if we haven't have Isabel and our trusted guide, Christian. Isabel worked before and after her normal working hour to help me when a national strike by transportation works paralyzed the country for a couple of days. Christian educated our family on food, custom, history and geography... read more

I am so thankful for all the help that Kimkim has provided for my trip. The trip was booked at the very last minute and had a lot of twists and turns. I don't think our family enjoyed the trip as much as we did if we haven't have Isabel and our trusted guide, Christian. Isabel worked before and after her normal working hour to help me when a national strike by transportation works paralyzed the country for a couple of days. Christian educated our family on food, custom, history and geography with his kind manners and excellent knowledge. I would definitely consider working with Kimkim for our next adventure. Thank you!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Young! Thank you very much for the feedback about your trip, I love to hear that you had a great time here in Ecuador even though we didn't have much time to plan for it! I will let Christian know about your kind words, I know he loves sharing our culture so he definitely had a great time with you! I hope you have the chance to come back someday.

Kind regards,
Isabel

Heather

Top Wildlife Lodges in the Ecuadorian Amazon · Ecuador - Sep 4 - Sep 25, 2019

Traveler: Heather K. - Local specialist: Mathias Onisseit

It was an absolute pleasure working with Mathias:

1. He listened carefully to our special areas of interest (birding photography) and designed a fantastic itinerary for us.
2. The accommodation and guides that he set up for us exceeded our expectations.
3. His personal input and support when we needed urgent medical assistance was invaluable.
4. He was always available and responsive throughout the whole 4 week trip

In Mindo, Mathias set us up with Edison from... read more

It was an absolute pleasure working with Mathias:

1. He listened carefully to our special areas of interest (birding photography) and designed a fantastic itinerary for us.
2. The accommodation and guides that he set up for us exceeded our expectations.
3. His personal input and support when we needed urgent medical assistance was invaluable.
4. He was always available and responsive throughout the whole 4 week trip

In Mindo, Mathias set us up with Edison from http://www.swordbilledexpeditions.com/about-us/ . Ed’s bird knowledge was remarkable, his photographic skills superb, he was able to get us into unusual and remote locations, he introduced us to fascinating people and was just a wonderful person to spend time with. We stayed at the Septimo Paraiso and the Bellavista Cloudforest Lodge, both of which were stunning

My research showed very mixed feedback between Cuyabeno and Yasuni, and so based on Mathias’s recommendation we did both – and in hindsight he was completely correct. They are very different, unique and special in their own distinct ways. In Cuyabeno we stayed at the Nicki Lodge for 5 nights and I loved it. We met a couple of travelers who had had bad experiences at some of the other local lodges, but the service and friendliness from our staff was fantastic. The lodge is more casual and low key but I felt closer to the environment and with the narrower rivers the forest seemed to be more intimate. We had a young guide called Jefferson who was from Quito - he had fallen in love with the natural environment and was passionate about sharing it with us. Through his share dedication we managed to see a young family of endangered otters, the beautiful fresh water dolphins, birds, insects, caiman, spiders and flora (as well as lots of very muddy walks – well worth the effort). The lovely lodge chef cooked up tasty local meals shared at one long table which allowed us to meet backpackers through to seasoned international travelers.

Sacha Lodge, on the other hand, was truly spectacular and upmarket. Mathias organized a “master” ornithologist for us (a local Kichwe called Osca) who managed to help us identify 130 bird species in 3 days (including a great sighting of a juvenile Harpy Eagle), over and above the 5 monkey species, stick insects, frogs, parrots at the clay lick, and quiet moments in the canoe simply enjoying the environment.

There is no way we could have put together a trip like this without the local knowledge, experience and expertise of Mathias and his team. Mathias provided us with a level of service, professionalism and personal input that I have never experienced before. Kudos to him and his team.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Dear Heather,

thanks a lot for your review. I’m very happy that you enjoyed your time here in Ecuador and that you could achieve one of your main objectives, which was getting many bird species in front of the camera! It has been a pleasure for my team and I organizing this trip for you and having you here.
I’m also very glad that we were able to get your health issues solved quickly so that you didn’t miss out too much of this trip that you had been planning for a very long time.... read more

Dear Heather,

thanks a lot for your review. I’m very happy that you enjoyed your time here in Ecuador and that you could achieve one of your main objectives, which was getting many bird species in front of the camera! It has been a pleasure for my team and I organizing this trip for you and having you here.
I’m also very glad that we were able to get your health issues solved quickly so that you didn’t miss out too much of this trip that you had been planning for a very long time.

Hopefully, you can come visit us another time to see the rest of this beautiful country!

Best regards and see you soon,
Mathias

Steven

Islands and Amazon eco. · Ecuador - Aug 31 - Sep 14, 2019

Traveler: Steven M. - Local specialist: Isabel Pérez

Ecuador, the essentials. Quito, Yasuni National Park Amazon, and Galapagos!

Our 14 day vacation was exceptional from start to finish. Our trip advisor, Isabel Perez, worked with me in the months leading up to our holiday to ensure we were able to visit our 'must see' places, and also find relaxation time. Her recommendation of the Napo Cultural Centre in Yasuni was the perfect choice for us. Not only is this first class eco-lodge located in a beautiful part of the Amazon, but it is also... read more

Ecuador, the essentials. Quito, Yasuni National Park Amazon, and Galapagos!

Our 14 day vacation was exceptional from start to finish. Our trip advisor, Isabel Perez, worked with me in the months leading up to our holiday to ensure we were able to visit our 'must see' places, and also find relaxation time. Her recommendation of the Napo Cultural Centre in Yasuni was the perfect choice for us. Not only is this first class eco-lodge located in a beautiful part of the Amazon, but it is also home to the local indigenous community school, doctor's office, and cultural events. So you can interact with the local people as well as the parrots and monkeys!

Then after a few days visiting more of Quito we spent 6 unforgettable days on Santa Cruz and Isabela islands. Kimkim arranged for our door to door transportation, great hotels, and unforgettable activities.

We highly recommend partnering with Kimkim to ensure you have the best, seamless, and unforgettable experience in Ecuador!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Steve! I'm glad the two of you had a wonderful experience here in Ecuador, hope it was a healing time and you came back home with renewed strength! It was a real pleasure planning this trip with you, hopefully, you will come back and see more of the wonders Ecuador has to offer.

Warm regards,
Isabel

Options for Touring Ecuador · Ecuador - Jul 27 - Jul 29, 2019

Traveler: Leslie T. - Local specialist: Isabel Pérez

The trip was amazing. Isabel did a wonderful job of planning the trip and Christian, our tour guide was unbelievable. He took us everywhere on the itinerary and even included extra stops along the way that he thought would interest us. He was very knowledgeable and we had a fantastic time on the trip. We would definitely recommend that anyone traveling to the Quito area use KimKim and request Christian as your tour guide!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Leslie,
I'm so happy to hear that you have enjoyed your time and experiences in Ecuador! I will hand over your nice words to Christian and everyone else who helped to make your short-trip an unforgettable experience!
Please don't hesitate to contact me again in case you - or maybe friends of yours? - want to come to Ecuador again one day! It will be a pleasure for me to plan another great trip together with you.
Warm regards from Ecuador,
Isabel

Mark

Ecuador getaway · Ecuador - Jun 29 - Jul 8, 2019

Traveler: Mark S. - Local specialist: Gabor Csizmadia

Everything about the trip exceeded our expectations. Ecuador was a perfect destination for a week’s trip—so much to see, beautiful, charming old cities, spectacular and diverse landscapes, perfect weather. Safe, friendly, and you get a lot for your money.

Gabor was so kind and thorough in working with me to plan the trip. Every day of the trip brought new delights. The itinerary and the accommodations were all perfect. I was especially grateful that after 3 attempts to take the trip he... read more

Everything about the trip exceeded our expectations. Ecuador was a perfect destination for a week’s trip—so much to see, beautiful, charming old cities, spectacular and diverse landscapes, perfect weather. Safe, friendly, and you get a lot for your money.

Gabor was so kind and thorough in working with me to plan the trip. Every day of the trip brought new delights. The itinerary and the accommodations were all perfect. I was especially grateful that after 3 attempts to take the trip he hung in there with patience and understanding until we were finally able to go. He never wrote us off or figured we were wasting his time. It was a pleasure to finally meet him in Quito. We felt really well taken care of.

We felt similarly about the wonderful guide, Fernando, who was assigned to us. He was knowledgeable about history, local cultures, and the best insider places to take us. He was kind, thoughtful, and a pleasure to spend a well with. The chemistry was perfect.

This was definitely one of the best trips we have ever taken (and we have been all over the world). We will definitely look to Kimkim for future travels.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Mark!

I´m so happy to read your feedback and I´m especially glad that you had a wonderful time in Ecuador!

I will hand over your nice words to Fernando and everyone in our operations team who did their best for your trip to work out the way it did :)

I hope to hear from you soon whether you want to return to Ecuador and Galapagos or plan a trip to Peru or Bolivia.

Take care and all the best,
Gabor

broken leg family · Ecuador - Jun 16 - Jun 29, 2019

Traveler: Jessica y. - Local specialist: Isabel Pérez

Isabel was phenomenal. She promptly responded to all messages and was so helpful along the way. Thank you!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Jessica! I'm really glad you had an amazing time here in Ecuador with your family and got the chance to visit some of the most adventurous towns, Baños de Agua Santa and Montañita. From the pictures, it seems like you all enjoyed it!

Warm regards,
Isabel

Ecuador Highlands & Amazon - 7 Days · Ecuador - Apr 29 - May 6, 2019

Traveler: Sam S. - Local specialist: Isabel Pérez

Our trip to Ecuador booked through kimkim was incredible! Isabel made sure that everything was dealt with in terms of accomodations, activities, and logistics which took a lot of the planning off of our hands! The itinerary put together and the welcome packet at the first hotel made sure we never were confused about any meeting points or activities.

In terms of the trip itself, Ecuador is amazing in its diversity of climates and the two that my girlfriend and I wanted to experience (Volcano... read more

Our trip to Ecuador booked through kimkim was incredible! Isabel made sure that everything was dealt with in terms of accomodations, activities, and logistics which took a lot of the planning off of our hands! The itinerary put together and the welcome packet at the first hotel made sure we never were confused about any meeting points or activities.

In terms of the trip itself, Ecuador is amazing in its diversity of climates and the two that my girlfriend and I wanted to experience (Volcano and rainforest) were both unforgettable experiences! From biking down Cotopaxi and the surrounding park to spotting monkeys, birds, caimans, and pink dolphins in the rainforest we couldn’t have asked for a better trip. Thank you to Isabel and our guides for the two portions, Ricardo (biking) and Diego (rainforest). I would highly recommend kimkim for any travel plans and will 100% be using them again in the future!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Sam and Megan, I am really happy to hear that you had a great time in Ecuador! It was a pleasure to plan this trip with you, mixing a bit of what you both like, keeping it always fun with. I hope you will have the opportunity to come back to Ecuador, maybe explore some other regions of Ecuador, different volcanoes or go deeper into the rain forest!

Warm regards,
Isabel

7 Days in Ecuador: 5 Unique Itinerary Ideas · Ecuador - Apr 28 - May 5, 2019

Traveler: William O. - Local specialist: Linda Schulz

All drivers and guides were very professional and friendly, they listened and steered us to aspects we told them we were interested in (in my case it was local foods and sighting as many wild birds as possible). The entire LaSelva experience was extremely well organized and fulfilling. Transportation was clean and comfortable. We appreciated having water available for us for every leg of the journey. The hotels in Quito and the Hacienda Cusin were all enjoyable. We loved the local fruits and Ecuadorian dishes for breakfast. All in all just a wonderful trip!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Bill,
it is great to hear that you had a wonderful time here in Ecuador! I am happy that you liked Ecuador's beautiful nature and the traditional food and hope to welcome you back one day!
All the best for the future,
Linda

Pradyumn

Quito & the Galapagos Islands - 8 Days · Ecuador - Apr 14 - Apr 18, 2019

Traveler: Pradyumn S. - Local specialist: Linda Schulz

Everything was well taken care of. No significant glitches. Good guides provided, who were knowledgeable, helpful and attentive. Superb experience. Communication and responses from Linda were prompt and clear.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Pradyumn, thank you very much for your feedback about your Galapagos trip in April! I am glad to hear that you have enjoyed your holidays and hope to welcome you again one day in Ecuador so that you can explore the rest of the country!
All the best,
Linda

A taste of Equador · Ecuador - Apr 19 - Apr 29, 2019

Traveler: Sheila R. - Local specialist: Linda Schulz

Our Ecuador adventure was amazing due to the excellent support from Linda and Kimkim. Linda helped us pull together a diverse itinerary for the relatively short amount of time we had in a country we knew nothing about. She was very responsive to emails and patient with our questions and worked within our parameters that kept changing. We loved all the accommodations recommended by Linda, in particular the Inti Sisa Art Guesthouse in Guamote and Hosteria Mandala at the coast in Puerto... read more

Our Ecuador adventure was amazing due to the excellent support from Linda and Kimkim. Linda helped us pull together a diverse itinerary for the relatively short amount of time we had in a country we knew nothing about. She was very responsive to emails and patient with our questions and worked within our parameters that kept changing. We loved all the accommodations recommended by Linda, in particular the Inti Sisa Art Guesthouse in Guamote and Hosteria Mandala at the coast in Puerto Lopez - both so amazing and gorgeous, and each supporting important social and environmental projects in their communities which was important to us. And in our price range! We appreciated Linda’s recommendation to have a driver/guide traveling from Quito to Banos, and enjoyed a full day with Annibal V learning about Ecuador, and seeing the sites. A more expensive transportation option, but but well worth it and balanced off with the super inexpensive (and more adventurous!) buses we took at other points in our travel. Another highlight was our day trip to Isla de la Plata with Machalilla Tours - again recommended by Linda and we felt confident in the quality and safety of their equipment, services and guides. Thanks Linda for helping to create such a memorable trip for three Canadian gals, we would not hesitate to highly recommend your services to others.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Sheila,
thanks a lot for your great feedback on your Ecuador trip and for sharing your pictures with us - it looks like the three of you had an amazing time! It was a pleasure to help you plan this trip! Please don't hesitate to contact me again if you come back to Ecuador one day to explore the rest of the country which you couldn't visit this time.
All the best for the three of you,
Linda

Fun for all family vacation · Ecuador - Apr 11 - Apr 21, 2019

Traveler: Yair A. - Local specialist: Edwin Vega

Our planing with Edwin the trip adviser was very good. communication was flowing and his follow up on our demands were excellent.
Our guide Daniel Maldonado was amazing. from the moment he picked us up at the airport through the walks in the jungles and at the restaurants and hotels on the way. He was very resourceful. spoke fluently English and was a charm.
Also our driver Ceasar was very helpful. with our long distance drives and sometimes into the night because of change in plans. Was there on time, helping with the luggage and watching over us at all times.

Edwin Vega profile photo
Edwin Vega, local specialist, responded to this review:

Hi Yair!

Thank you so much for your comment! I´m glad that you had a great time in Ecuador and that you´ll be using KimKim for your future travels.

Keep us in mind if you want to visit Peru or Bolivia or Ecuador again :)

Best wishes,
Edwin

Keld

Trip to Ecuador · Ecuador - Mar 30 - Apr 14, 2019

Traveler: Keld M. - Local specialist: Gabor Csizmadia

Had the most wonderful time. Patricio and our driver did a marvelous job in taking care of us. Everything was catered for and this is not the last time I book with kimkim. Indonesia is next...

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Keld!

Thank you so much for your comment! I´m glad that you had a great time and that you´ll be using KimKim for your future travels.

Keep us in mind if you want to visit Peru or Bolivia or Ecuador again :)

Take care,
Gabor

Abby

Ecuador · Ecuador - Feb 22 - Mar 1, 2019

Traveler: Abby J. - Local specialist: Linda Schulz

Overall this trip was fun. The planning processes was relatively straight-forward with Linda though there was a bunch of back and forth that I think may have been solved by being more forth coming with "this is the company we normally go with" or "these will be stops on XYZ."
For the actual trip, I don't think the airport transfer went smoothly. The person who was supposed to pick us up, sent someone else into the airport, spelled our name wrong, and were holding a sign not associated with... read more

Overall this trip was fun. The planning processes was relatively straight-forward with Linda though there was a bunch of back and forth that I think may have been solved by being more forth coming with "this is the company we normally go with" or "these will be stops on XYZ."
For the actual trip, I don't think the airport transfer went smoothly. The person who was supposed to pick us up, sent someone else into the airport, spelled our name wrong, and were holding a sign not associated with KimKim or any service I'd heard from. It was only because I speak some Spanish I decided that sign was the only one remotely close to our name we ended up with the right person.
Our guide, Marco, while very nice and resourceful I would have put in the category of "driver," not a true "guide." I frequently found myself at the edge of other tour groups in order to learn more history/background/context of what we were seeing. Marco effectively got us from place to place, but he might spend 3-5 minutes telling us about a centuries old church and then leaving us to our own devices. This is fine, but had I known, I would have hired a private tour guide for Quito at least.
We LOVED our experience mountain biking with Biking Dutchman down Cotopaxi. Despite the fact is was raining and cold, it was so cool and our guide/transport were great. Heads up that transport isn't super comfy/questionable seatbelt safety, but probably fine.
Banos was fun, there were some small issues with the group who did our rock climbing/ Via Ferrata tour, but they were easy to work with and responsive in handling mistakes.
I honestly normally do all of our trip planning myself, but do to cost of renting an automatic vehicle and my middling at best Spanish, thought this might be a good opportunity to test out a tour guide company. As I said above, this was a fun trip and parts were really very cool, but the parts we most enjoyed was stuff I specifically researched and suggested, so I'm on the fence about whether I would do this again.
It's probably a great service if you don't have time/desire to do the research, but I think TripAdvisor and Google will continue to be my go-tos.

Thanks for helping have a fun time in Ecuador!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Abby,

thank you very much for your valuable feedback! First of all, I am happy that you had a fun time in Ecuador.

I am sorry to hear that you didn’t like Marco’s guiding style. Marco, a guide with many years of experience, has successfully guided a lot of guests through Ecuador, and has received very good feedback and reviews in the past (one example for a recent feedback from another guest: https://www.kimkim.com/trip-reviews/4RvZpKRd).

It’s great to hear that the activities and... read more

Hi Abby,

thank you very much for your valuable feedback! First of all, I am happy that you had a fun time in Ecuador.

I am sorry to hear that you didn’t like Marco’s guiding style. Marco, a guide with many years of experience, has successfully guided a lot of guests through Ecuador, and has received very good feedback and reviews in the past (one example for a recent feedback from another guest: https://www.kimkim.com/trip-reviews/4RvZpKRd).

It’s great to hear that the activities and providers you had especially researched for parts of your tour were essentially our top picks, which shows that you have done excellent research about Ecuador as a travel destination!

Regarding your airport transfer, I apologize for the confusion. Due to unpredicted circumstances a different staff had to welcome you at the arrival hall and escort you to the previously announced driver. This was an exception as we always send the driver/guide that we previously communicate, along with a clearly identifiable sign (logo with guest`s name). Again, I am sorry for the inconvenience.

I wish you all the best for future travels,
Linda

Mariagrazia

Trip to Ecuador · Ecuador - Mar 30 - Apr 14, 2019

Traveler: Mariagrazia S. - Local specialist: Gabor Csizmadia

I would like to thank you all for the help in organizing this amazing trip.
Everything was perfect. The local agency you have used EcoAndes has been wonderful and took great care of us. The driver and guide they have assigned were great and we indeed had the best time. Definitively we will recommend your service to friends and family.

Again many thanks and to next year for a new adventure.
Mariagrazia

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Hi Maria!

I´m so glad to hear your comments :) It´s nice to hear that your vacations went well and that you are returning home with great memories and experiences.

I hope to hear from you in the future in case you´d like to return to Ecuador or maybe a trip to Peru or Bolivia.

Warmest regards,
Gabor

New · Ecuador - Mar 22 - Apr 4, 2019

Traveler: Abdullah A. - Local specialist: Mathias Onisseit

My guide was Mr. Marco Herrera. Good English and excellent guide. Very helpful and adaptive to changes.

Overall the trip was perfect. It was my first time in Ecuador, but Mr. Marco and the people from kimkim.com helped in giving many options to explore. From lagoons to national reserve parks and forest, all was arranged perfectly.
People at the hotels were very nice and polite.

I would definitely recommend this to anyone and I, most definitely, would arrange future trips with them again.
5/5

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Hi Abdullah! I am glad you enjoyed your trip to Ecuador exploring the Andes, with its many lagoons, volcanoes and National Parks.
It would be a pleasure to welcome you again one day in Ecuador!
Best,
Mathias

Quito +Amazon+Galapagos · Ecuador - Mar 20 - Mar 28, 2019

Traveler: Danlin H. - Local specialist: Linda Schulz

This trip was amazing! Linda was so helpful from the very beginning. During the whole trip, I didn't have to worry about anything. There was always someone with a sign of my name waiting for me at the airport. There were different local guides to take care of our schedule. (Although I hope the local guide in Galapagos is more professional and helpful. She didn't give us any useful information about the tours, Galapagos in general, other than taking us from the hotel to the meeting points of... read more

This trip was amazing! Linda was so helpful from the very beginning. During the whole trip, I didn't have to worry about anything. There was always someone with a sign of my name waiting for me at the airport. There were different local guides to take care of our schedule. (Although I hope the local guide in Galapagos is more professional and helpful. She didn't give us any useful information about the tours, Galapagos in general, other than taking us from the hotel to the meeting points of our tours every day) The hotels were absolutely amazing. The hotel in Quito is in the best location, and the service was so great. Both the hotel in Quito and Galapagos upgraded the room for us for free. The tours were fun overall. We had limited time so we didn't get to go deep into the Amazon, so we didn't get to see lots of animals. Nonetheless, the guide was still amazing and the experience was still great.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Danlin,
I'm glad that you have enjoyed your trip to Ecuador and Galapagos, even if you only had one week.
Hopefully you will have the chance to come back one day to go deeper into the Amazon and explore more regions of Ecuador!
All the best,
Linda

Group departure - Epic Ecuador Multi-Sport Tour - 8 Days · Ecuador - Feb 2 - Feb 9, 2019

Traveler: David H. - Local specialist: David Sánchez

Our Multisport Adventure Tour dome by Adventure Journeys was just superb! Our guide, Paul Aguilar was top notch - very professional, attentive, informative, mechanical, humorous and so knowledgeable about so many Ecuadorian things. He repaired broken bike chains, assisted in dealing with my Canon camera service issue in Quito, and guided us strongly in each of the sports. He became a friend. He deserves a huge raise in salary! He also convinced us that everything ever invented started in... read more

Our Multisport Adventure Tour dome by Adventure Journeys was just superb! Our guide, Paul Aguilar was top notch - very professional, attentive, informative, mechanical, humorous and so knowledgeable about so many Ecuadorian things. He repaired broken bike chains, assisted in dealing with my Canon camera service issue in Quito, and guided us strongly in each of the sports. He became a friend. He deserves a huge raise in salary! He also convinced us that everything ever invented started in Ecuador!! Our driver, Alejandro, was superb as well - the guy can drive!! He handled our bus so well, at all times, and helped us all if we needed it. He also deserves a huge raise in salary!!

lois

volcanos · Ecuador - Jan 14 - Jan 18, 2019

Traveler: lois b. - Local specialist: Linda Schulz

Marco our bilingual guide was a very safe & entertaining driver with whom we were able to practice our conversational Spanish .The 5 day Avenue of volcanoes tour was an amazing series of national parks and hacienda stays which enabled us to reach Guayaquil for our Galapagos trip visiting markets,walking in beautiful places and experiencing the unique hospitality of haciendas.

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Lois, great to hear that you have enjoyed your tour through the Andes and the overnight stays in different, traditional Haciendas! In just a short time you were able to see many different parts of Ecuador - from volcanoes to lagoons and typical indigenous markets. I hope you will leave Ecuador with many beautiful memories!

Exploring Ecuador · Ecuador - Dec 31 - Jan 14, 2019

Traveler: Jet A. - Local specialist: Linda Schulz

We highly recommend Linda if you're considering going to Ecuador. Linda was extremely responsive throughout, and on top of that, she was in constant communication with local guides to make sure we were taken care of when we got sick during the trip.

We had considered going there on our own, and we're so glad we didn't. The itinerary that Linda put together for us was perfect, as we were able to truly see how distinct and diverse different parts of the country are. The local guide that she... read more

We highly recommend Linda if you're considering going to Ecuador. Linda was extremely responsive throughout, and on top of that, she was in constant communication with local guides to make sure we were taken care of when we got sick during the trip.

We had considered going there on our own, and we're so glad we didn't. The itinerary that Linda put together for us was perfect, as we were able to truly see how distinct and diverse different parts of the country are. The local guide that she paired us with, Christian, was great as well. He was very knowledgeable about history of the country, and he also recommended some hole-in-the-wall restaurants, which made our experiences very unique and memorable!

Don't think twice about contacting Linda if you're considering going to Ecuador!

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Jet, thank you very much for your great feedback! Once again, I am very sorry that you got sick during your trip - it is great to hear that you could enjoy your holidays despite this inconvenience and that you have been able to gain a good insight into the country, its culture and its people.
It would be a pleasure to welcome you again one day in Ecuador!
All the best for future travels,
Linda

Nicola

Great Honeymoon Ideas for Ecuador · Ecuador - Jan 4 - Jan 17, 2019

Traveler: Nicola R. - Local specialist: David Torres

David and Gabor where great in helping us plan our honeymoon in Ecuador, modifying our activities and adjusting everything to perfection! They also spent about half a day with us in Quito, showing us around the Old Town. Highlightsip included the great Yacuma lodge in the Amazon with our amazing guide Yacu, our ascension to the 1st refuge on mount Chimborazo and a great day trip to Isla de la Plata. We wanted adventure, and we got it!

David Torres profile photo
David Torres, local specialist, responded to this review:

Hi Nicola!
I am so happy that you and your lovely partner could come to visit us in Ecuador. It was a great time showing you around the Casa del Alabado and getting to know you before Yacuma!
We had a blat figuring out what would be the best trip for you as well, and we are super happy that you were satisfied with the end voyage!
Hope to see you both in the close future my friend!
All the best
David

Terrance

Best of the Ecuadorian Highlands - 7 Days · Ecuador - Jan 4 - Jan 14, 2019

Traveler: Terrance T. - Local specialist: Gabor Csizmadia

Our overall trip experience was great. Our guide (Fernando Fabre) was the best we have had in our many prior privately guided trips throughout the world. Our accommodations were good to excellent and met our expectations for the price we paid. Our local specialist Gabor provided us with excellent trip planning and coordination services; and we will definitely be using Kim Kim for our future world travels.

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Terrance,

thank you very much for your kind words! It´s great to hear that your trip in Ecuador was a memorable one. If you ever consider returning or planning a trip to Peru, Bolivia, Chile, Argentina or Colombia, feel free to contact me again, I will be happy to help!

Take care and all the best to the Turners & Siscos!
Gabor

Amy

Quito · Ecuador - Jan 1 - Jan 5, 2019

Traveler: Amy P. - Local specialist: Mathias Onisseit

Our trip was fantastic!!! Everyone in my family enjoyed it! The tour company, Darcar tours, that we had our driver and our tour guide through were outstanding. Super knowledgeable, patient with my kids, and very flexible. They had excellent suggestions throughout the tour to accommodate our needs, even on our arrival day when our flight was delayed. They communicated very easily with us and offered insider knowledge about every facet of Ecuador. Selfides, our chofer was excellent. He had a... read more

Our trip was fantastic!!! Everyone in my family enjoyed it! The tour company, Darcar tours, that we had our driver and our tour guide through were outstanding. Super knowledgeable, patient with my kids, and very flexible. They had excellent suggestions throughout the tour to accommodate our needs, even on our arrival day when our flight was delayed. They communicated very easily with us and offered insider knowledge about every facet of Ecuador. Selfides, our chofer was excellent. He had a wealth of knowledge about plants, animals, foods and unique culture in Ecuador. David, our tour guide, was professional, knowledgeable, and extremely flexible and patient with our young children. He made sure to give us all of the highlights while considering their ages and our time constraints. The tour itinerary Matthias gave us was excellent and creative. We saw some really off the beaten path things including the artisans of Peguche and the cooking class. The Hacienda Pensaqui, although historical, charming, and set in a beautiful landscape, was unfortunately dirty. There was dust everywhere. The food was mediocre, and the office staff were very unorganized. Apparently, the owner passed away a year ago and is now being cared for by his family. It appears very run down which is a shame because it has such potential! We still loved our stay there due to its historical charm and familial feel, however, I think it is necessary that you be aware that it may not be what it once was. The cooking class was phenomenal!!! Chef Edwin was funny, patient, and extremely talented! My kids participated in everything and loved it!!! Termas de Papallactas was exactly as we had hoped. Relaxing, breathtaking views, and good service.

We loved our stay in the Andes Mountains of Quito and would love to return!!! I will use KImKim again for sure! It was so much less stressful and may be our new way of travel. Thanks again!!!

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Hi Amy, I'm glad that you and your kids enjoyed the tour, especially the cooking class, which is a real hands-on experience!
As for the Hacienda Pinsaquí, I am a bit surprised about your comments, I was there a couple of weeks ago and found it in good condition. Maybe the dust was due to refurbishments taking place currently. Maybe you can send me more information through chat? I could forward it to the Hacienda to help them improve those points.
I'm glad you liked the Termas de Papallacta... read more

Hi Amy, I'm glad that you and your kids enjoyed the tour, especially the cooking class, which is a real hands-on experience!
As for the Hacienda Pinsaquí, I am a bit surprised about your comments, I was there a couple of weeks ago and found it in good condition. Maybe the dust was due to refurbishments taking place currently. Maybe you can send me more information through chat? I could forward it to the Hacienda to help them improve those points.
I'm glad you liked the Termas de Papallacta with its natural hot springs, it's a great place to spend some relaxed time after an exciting tour.

We are looking forward to having you in the future to explore the rest of this beautiful country!

Andean Adventure · Ecuador - Dec 21 - Dec 26, 2018

Traveler: Brett H. - Local specialist: Mathias Onisseit

After eight days in the Galapagos we enjoyed our short trip to Cotopaxi National Park. The park was beautiful with grand vistas and beautiful canyons. Frank, our guide, was knowledgeable and attentive. He provided strong support throughout the trip. Tambopaxi lodge was lovely and the food was exceptional. The southern refuge was unique with gracious staff and epic views. We have a number of really enjoyable treks.

The rating was based on two reasons. 1.) Of the five planned... read more

After eight days in the Galapagos we enjoyed our short trip to Cotopaxi National Park. The park was beautiful with grand vistas and beautiful canyons. Frank, our guide, was knowledgeable and attentive. He provided strong support throughout the trip. Tambopaxi lodge was lovely and the food was exceptional. The southern refuge was unique with gracious staff and epic views. We have a number of really enjoyable treks.

The rating was based on two reasons. 1.) Of the five planned treks we completed only two. This was due to the weather that made one of the treks impossible and two others miserable. Feedback from local guides was that this weather was expected for time of year. Understand weather can be unpredictable at altitude, but there should have been better planning to ensure we had alternative itineraries. 2.) Logistics were not ideal. Transportation was provided in a 1980s era Toyota Land Rover. Perfect for the rough roads of the national park. However, no seat belts in the back for lengthy highway trip. Both coming and going we were packed very tightly into back seat with camp staff. And on our return trip took a lengthy diversion to drop off family members. Not a huge issue, but not ideal logistics.

All in all, good experience. Enjoyed Cotopaxi National Park and would endorse Frank as a guide. Would have like to see stronger planning to maximize our stay.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Hi Brett! I’m glad you enjoyed your hike in the Cotopaxi National Park. Unfortunately, the weather was quite bad during your dates, which is unusual during that time of the year, but as you say, the weather can be unpredictable, and this didn’t let you enjoy as you should have.
Despite the weather you had, Frank your trekking guide, tried his best to give you alternative activities like hiking to the glacier and visiting nearby waterfalls.
The vehicle used was typical of a mountain trekking... read more

Hi Brett! I’m glad you enjoyed your hike in the Cotopaxi National Park. Unfortunately, the weather was quite bad during your dates, which is unusual during that time of the year, but as you say, the weather can be unpredictable, and this didn’t let you enjoy as you should have.
Despite the weather you had, Frank your trekking guide, tried his best to give you alternative activities like hiking to the glacier and visiting nearby waterfalls.
The vehicle used was typical of a mountain trekking tour in Ecuador and it has all the necessary permits. Furthermore, our guides drive with additional care to account for vehicle and street conditions. As for the lift the guide gave two friends on the way back to the hotel near Quito, they were dropped off directly on the way (in Sangolquí which is on the direct route to the Posada Mirolindo) and you agreed to taking them, however, given the car was already packed this wasn’t such a good idea after all.

10 Days in Ecuador: 5 Suggested Itineraries · Ecuador - Dec 24 - Jan 4, 2019

Traveler: Roopa K. - Local specialist: Linda Schulz

Our first trip to Ecuador was breath-taking to say the least. Galapagos has been on my bucket list for a long time and it was an exhilarating experience. Every island we visited was different and unique. It was impossible to get bored on the islands. Places like Los Tunales, the beach on Isabela island, and the ride on "Windrose" yacht are permanently etched in my memory.

Our trip was for 12 days, including 2 days for traveling. We spent 4 days in mainland Ecuador and 6 on Galapagos. In... read more

Our first trip to Ecuador was breath-taking to say the least. Galapagos has been on my bucket list for a long time and it was an exhilarating experience. Every island we visited was different and unique. It was impossible to get bored on the islands. Places like Los Tunales, the beach on Isabela island, and the ride on "Windrose" yacht are permanently etched in my memory.

Our trip was for 12 days, including 2 days for traveling. We spent 4 days in mainland Ecuador and 6 on Galapagos. In retrospect, we would have spent at least 1 day less in mainland and more time on Galapagos. Historical Quito, Mitad Del Mundo, Otavalo and Cotopaxi were good places to visit on mainland. Ideally, I would have loved more time in Otavalo instead of visiting some local waterfalls. Even Cuicocha lagoon was hyped up as a lake with active volcanic bubbles, but it was a major let down. All the places we visited on Galapagos were wonderful and given more time, we would have loved to visit more islands. The speed boat ride from Puerto Ayora to Isabela island was the bumpiest ride ever and there was not a single person on the boat who didn't come out without a queasy stomach. FYI, a one-way ferry ride costs $30 and lasts 2.5 hours. A plane trip costs $135 and lasts 30 mins. In the large scheme of things, we might have just selected the plane trip instead of enduring the bumpiest boat ride of our lives.

Linda was extremely informative and knowledgeable about Ecuador. She was great at setting our expectations and answering our questions promptly. Our local guides were a collective mix. Jorge (George), our guide on land, was great, but provided info that was less engaging for the kids. On Galapagos, our guide to Los Tunales, Sebastian, stole the show. He was patient, funny and knew a lot about the local area and habitats. While snorkeling, he ensured we all saw the key pieces without rushing . He walked with my mom, who is 72 years old, at her pace guiding her on the rocks etc. Overall, a great experience with him. All the other guides were decent.

As a group of 9, finding hotel rooms together was a big challenge. In most places, we didn't have rooms near each other. They were almost always on different floors, which was a logistical headache. In Quito, our hotel, Cruz Loma, didn't have elevators and it was painful to trudge up 4 flights of stairs with suitcases. Unfortunately, they didn't offer help with our luggage nor did they heed our request for rooms on lower floors. The hotels on Galapagos islands were normal 3-star places. Nothing too fancy to write about. Again, no elevators, but the staff helped our with our stuff. Breakfast was included for all our days, but 10 days of eating nothing but eggs, bread, yogurt and juice got too tiring. I wish they would provide a bit more variety, even if we had to pay for it.

Overall, this was a once in a lifetime trip and one that we will recall for many years to come. Thanks to Linda and Kimkim for helping us with this vacation !

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Hi Roopa and Lakshmi,

I am very happy to hear that you will recall your trip to Ecuador and the Galapagos Islands for many years to come, it was a pleasure to help you organize it!

I apologize for any inconveniences with your hotels. Unfortunately, most of the smaller, 3-star hotels here in Ecuador don't have elevators (due to logistic reasons, especially on Galapagos). Thanks a lot for letting me know about the circumstances in Hotel Cruz Loma, I will get in touch with them.
It is great... read more

Hi Roopa and Lakshmi,

I am very happy to hear that you will recall your trip to Ecuador and the Galapagos Islands for many years to come, it was a pleasure to help you organize it!

I apologize for any inconveniences with your hotels. Unfortunately, most of the smaller, 3-star hotels here in Ecuador don't have elevators (due to logistic reasons, especially on Galapagos). Thanks a lot for letting me know about the circumstances in Hotel Cruz Loma, I will get in touch with them.
It is great to hear though that you have enjoyed the different excursions on Galapagos as well as on mainland Ecuador and that the guides provided interesting and helpful information as well as personal assistance.

I wish you all the best for future travels and hope to welcome you again one day in Ecuador!

Wendy

Ecuador · Ecuador - Dec 24 - Dec 27, 2018

Traveler: Wendy D. - Local specialist: Linda Schulz

Tour at Nicky Amazon Lodge exceeded my expectation. My favorite part was exploring the night life of the Amazon rainforest. It is something I would never think because it was not mentioned in the textbook. Birding watching and hiking options at Bellavista was very good. This would not be possible without kimkim. Kimkim's online platform was helpful because I had a busy schedule and their advice and support made a difference in my decision-making process. To the point, the trip was well-tailored thanks to kimkim's service.