Kimkim Trip Reviews for Ecuador

4.9
Based on 333 ratings
Read 333 verified reviews by travelers who booked their trip to Ecuador on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The trip exceeded our hopes.
Ecuador | Jul 28 - Aug 7, 2026

Doug
Doug M.
Denver, CO | Reviewed on Aug 08, 2026

The trip exceeded our hopes. We did a lot each day, and that was perfect for us. All our guides were a great match for us and very knowledgeable. We had adventure, education, and culture throughout the trip.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Aug 11, 2026

Thank you so much, Doug! I’m so happy to hear that the trip exceeded your hopes and that you enjoyed the mix of adventure, education, and culture. It was truly a pleasure welcoming you to Ecuador, and I’m glad our guides were a great match for you. Wishing you and your family many more wonderful adventures ahead :) Paola & the Authentic Ecuador team

Kimkim Delivers
Ecuador | Jul 24 - Aug 3, 2026

Ann
Ann E.
Canton, MI | Reviewed on Aug 07, 2026
This was my 5th time using trip planning services through Kimkim. I continue to use Kimkim because of the great service the company provides. I don't have time to plan the type of detailed trip I want with everything set up in advance, but Alvaro took great care of me. He listened to what I wanted and made sure all the details were addressed. I didn't have time to arrange the domestic flights, so he took care of those, too. He did a great job of putting together a fun trip. I love how Kimkim... Read more

This was my 5th time using trip planning services through Kimkim. I continue to use Kimkim because of the great service the company provides. I don't have time to plan the type of detailed trip I want with everything set up in advance, but Alvaro took great care of me. He listened to what I wanted and made sure all the details were addressed. I didn't have time to arrange the domestic flights, so he took care of those, too. He did a great job of putting together a fun trip. I love how Kimkim is also constantly available on a day-to-day basis -- explaining what we can expect, making sure guides assist with every transfer and all transportation, and ready to make adjustments or answer questions as needed. Sebastian helped us on the mainland and Carolina helped us on the Galápagos and both were readily accessible. All of the guides Kimkim hires are knowledgeable and helpful and, on every trip, we have at least two or three guides who go above and beyond and are absolutely amazing. If you're in Quito, ask for Francisco! He made great suggestions, knew a ton about the city and its fauna, brought us treats in the morning, and even took his by his house to taste a traditional drink that his mom makes. In the Amazon, Marcelo was exceptionally knowledgeable and helped us see birds and monkeys I know we would have missed on our own.

Hotel Reviews
El Barranco
Santa Cruz

This was, by far, our favorite hotel. Everything was exceptionally clean, the rooms were lovely, the AC was perfect, & the staff was friendly & helpful. We loved that we could take our breakfast outdoors. The patio & area by the pool & bar was lovely, & Denzel, the bartender, was the best. It was clear how much pride he took in his work & he made our evenings a lot of fun.

Authenticity & Character
Everything!!
Location
Easy walk to everything -- including the path to Tortuga Beach.
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Although we were pleased to have AC, this was probably our least favorite hotel, although I can't entirely say why we felt that way. The location was great -- very convenient to shops & restaurants & the pier -- & the rooms were spacious. My room had an amazing view. The manager was surprisingly gruff when guests were asking for towels for the day. Although I was able to get some for the day, the manager refused to give them to other guests, saying that the tour boats were obligated to provide them -- but they did not. The to-go breakfast was also inedible & a lot of the baked items & breads were stale at the regular breakfast. I also ended up with ants in my toothpaste....

Yasuní Ecolodge
Quito

A great team & great service. Nice bar, too. We were definitely glad that we stayed here & not the lodge that was another two hours upstream. Although we had been encouraged to stay for 3 nights, I'm glad we only stayed two because I'm not convinced we would have seen much that was new with another day (& it was HOT & buggy). The food was decent.

Mercure Alameda Quito
Quito

Nice hotel, but nothing special. Not in a particularly interesting area, but it felt safe. The hotel does not have AC, which was fine in my room since my window didn't face the main street, but it was a problem for my daughter, whose room faced a busy street. Breakfast was good, though, & the service was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Delicious  Dinner by the Sea
Delicious Dinner by the Sea
Galapagos Islands

Not one of our best dinners. Decent, but not impressive. In retrospect, we should have planned more of our own meals, especially since I was traveling with people who were good at doing that.

Welcome Back to Quito
Welcome Back to Quito
Ecuador

I've already covered how we didn't do the experience that had been planned for us on this day & went to Papallacta instead of returning to Quito. I'm giving this portion of the day just 2 stars because the hotel arrangements for this evening frustrated me. One place in my detailed travel plan stated that we were going to be staying at a hotel at the airport on the evening between Yasuní & San Cristóbal. I didn't notice, however, that the actual hotel planned for this evening was in Quito. With an early morning flight, we saw no reason to be in Quito for the night, so I ended up paying an extra $300 to stay out at the airport. The travel document shouldn't have contradicted itself. That still bugs me. And even if we had gone into Quito for the afternoon (& dinner), staying near the airport made much more sense for this evening between the two major portions of our trip.

Good Bye Dinner in Quito
Good Bye Dinner in Quito
Quito

We did not need this activity. By the end, we were too tired to do a 90-minute round trip for a meal. Plus, the restaurants that had been picked for us were not up to the standards the foodies in my group had in mind. Fortunately, Sebastian was able to allow us to eat wherever we chose & applied the money I had already paid to the meal we chose to have in the hotel at the airport. I very much appreciated Sebastian's willingness to modify activities and, when possible, to apply funds for one activity to another activity. That was definitely concierge-level service.

Speedboat to Santa Cruz Island, Highlands -Charles Darwin Station (Small group)
Speedboat to Santa Cruz Island, Highlands -Charles Darwin Station (Small group)
Galapagos Islands

Charles Darwin Station gets 5 stars, but the speedboat gets 1 star. I'm not sure there was any other way to get from San Cristóbal to Santa Cruz, however. It's a really long & grueling boat ride -- choppy, lots of fumes, cramped -- especially if you have someone with you who's prone to seasickness. The drive into the highlands was lovely, though, & it was fun seeing the Giant Tortoises. The food at the farm was also very good. Aside from the boat ride, my only complaints about the day were that breakfast wasn't really figured into a day that started very early (because the to-go breakfast was a thin slice of cheese between two small pieces of toast) & the day ended too soon. It seemed like there could have been recommendations for what to do in the afternoon (although we loved Santa Cruz a lot & found lots of interesting art shops to visit).

Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

I'm not sure we did all these things this day & I don't know if we went to Tijeretas Hill at all. All I'm sure we did was snorkel & that was probably at La Lobería. The Interpretation Center was a definite waste of time, but the snorkeling was excellent. Our guide in San Cristóbal was Esteban & I would definitely say that he was the one guide that did not impress us. I understand that he had recently returned to work from a serious motorcycle accident, & he has my deepest sympathy for his injury, but it's odd to pair a guide who walks with a cane with a traveler who has emphasized how active & busy a trip she wants. We definitely had to slow our walking pace down for Esteban. In addition, Esteban was the only one of our guides throughout the trip who really struggled with English. We would ask him a question, & he would answer a completely different question. He did not seem to know as much about flora, fauna, and Ecuadorian history as, say, Francisco or Marcelo (our favorite guides).

Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Ecuador

All the drivers were great & right on time. They were also patient about waiting for us when they needed to do so. They were extremely helpful. Sometimes, though, we didn't really need car transportation in the Galápagos. We were happy to do a 5- or 10-minute walk on our own. We had traveled light so we could also easily do a half-mile walk with our luggage. If you're going to hike for 2.5 miles, you don't need a car for the .5-mile walk to where the hike starts.

Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

The kayak trip was great. The walk out to the kayaks was lovely, too, although we should have been informed that we'd be walking probably 5-6 miles in total because, once again, some of us did not have the right shoes on for the distance. We saw a lot of birds, fish, & sea turtles & Tortuga Beach was a lovely place to kayak. I would give that activity 5 stars. We were less satisfied with the afternoon snorkel trip. The visibility & what we were able to see during the snorkeling was great, but the trip itself was not entirely great. First, there were too many people in the group (15) so the boat felt crowded, & too many of them had never snorkeled & weren't even capable swimmers. There was only one guide in the water & it was impossible for him to manage 15 people with varying abilities in choppy water. I've never been kicked while snorkeling so many times in my life. Plus, the guide didn't provide enough information as to where we would go once we were in the water, so everyone was a bit confused. There was also a weird occurrence when we got off the boat. Someone from the agency came to pick up our gear, but we didn't have any gear from a dive shop. All we had was what was on the boat & those snorkel masks were annoyingly cheap (no valves, poor fit) & we didn't even have flippers, which definitely would have been nice to have. Also, the hike to the lava formation was nice & the formations themselves were beautiful, but that spot was way too crowded for any swimming or snorkeling. We ended up at the bar along the way.

Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

This day was definitely one of the highlights of the trip. We loved that there was a place where the divers in our party could dive but where those of us who could only snorkel could snorkel. The divers loved that they got two dives, thought they had a great dive master, & enjoyed what they could see (including sharks!). We all saw sea turtles, lots of colorful fish, &, of course, the ubiquitous sea lions. It was also great that we got outfitted the day before so we were prepared with well-fitting gear for the dive & snorkel trip. The young people also loved the chance to swim to the beach & have a little beach time. My daughter is an avid sheller & loved the shells she could find (but accepted that she couldn't keep them).

Return to El Coca - Flight back to Quito (Napo Cultural Center)
Return to El Coca - Flight back to Quito (Napo Cultural Center)
Ecuador

I'm going to use this space to address internal flights & our replacement activity for July 29th. First off, I was grateful that Alvaro took care of making the internal reservations, but I wish I had given him information about our seating preferences on airplanes. Also, it became clear that our afternoon activity was really something we'd already done -- i.e., a visit to Old Town with a food tour. Fortunately, Francisco recommended a replacement activity -- a trip out to Papallacta & the young people loved that. I know they love hot springs & massages, but I didn't know there was an option for that near Quito. Along the way, Francisco also gave the young foodies a chance to try some type of cane sugar cocktail & they enjoyed that a lot. My favorite part of the outing was the absolutely lovely 2.5-mile hike behind the Papallacta hot springs. I've already recommended Papallacta to my sister, who travels to Ecuador a lot, because her husband loves hot springs & massages. The kids loved the price on the massages.

Adventure Day at Yasuní National Park and mystical Night walk (Napo Cultural Center)
Adventure Day at Yasuní National Park and mystical Night walk (Napo Cultural Center)
Ecuador

The whole Yasuní experience was fantastic. We had two wonderful guides, Marcelo & Lucas (sp?), who worked hard to make sure we saw as much wildlife as possible. One highlight of the Yasuní trip was the sunrise bird-watching & the skill the guides had at finding birds, knowing what they were, & making sure we saw them. The canoe ride where we saw caimans & several species of monkeys was the other highlight, but we also enjoyed our visit to the women's cultural center. It was interesting to learn about the work the women are doing & aspects of Quechua culture, & the small shop was a terrific place to get small souvenirs. We all tried cooked palm larva (not as bad as beetles). I strongly recommend bringing along someone who is willing to eat raw palm larva, as that will entertain everyone. We had thought we were going to do something in the village at 4:30 am on our last day, but the guides didn't seem enthused & we were tired because the sunrise bird watch had been really early, so we skipped that. The lodge & the food were basically what we expected -- not luxurious, but fine. And the staff was incredible.

Mindo Cloud Forest
Mindo Cloud Forest
Ecuador

This day was a little confusing. The day turned out great, but it was another day when I wasn't sure what the options were or how to choose between them. The butterfly garden & bird sanctuary were amazing & fun. The drive out to Mindo was lovely. I thought we were going to go tubing, but we ended up zip lining at the recommendation of our guide & I guess that was okay. At first, I thought we would have time for both, but that didn't work out. We should not have tried to squeeze in the chocolate factory, as we didn't really have time for the tour. Instead, the guide suggested that we use the $40 allotted to purchase chocolate & souvenirs. Since I didn't know what else to do, we did that, but I wasn't really happy spending $40 that way. And since we did the upgraded zip line, I had to spend $40 there. I would have preferred the $40 to be applied to the zip lining (which was great, even though it was not, as billed, a way to see birds or wildlife). I also want to mention that Francisco was a fabulous guide. The young people in my group especially loved him. He was fun, funny, knowledgeable, made great suggestions, & recommended little add-ons (especially opportunities for my young foodies to try local foods) that were great. His English was outstanding, too. Since we had basically done the post-Yasuni afternoon on our first day, he also gave us a great recommendation for that afternoon -- Papallacta.

Cable Car & Parque Metropolitano Guangüiltagua
Cable Car & Parque Metropolitano Guangüiltagua
Quito

We enjoyed the view of the city & the ride up in the cable car. This is one activity, though, where we would have benefited from having more information. Alvaro made it sound as if it was an easy hike. It was, but only because we barely hiked, as we weren't prepared for the altitude or the distance. I would have liked to have hiked farther, but since Alvaro made it sound as if it was a short hike (which it definitely didn't need to be), I didn't have my walking sticks with me, & the kids didn't have the right shoes. In addition, had I thought about the altitude, I would have asked for this activity to be scheduled for day 2 to give us a chance to adjust to the altitude. Once we finished the hike, it didn't make sense for us to go to the park (which didn't look terribly interesting when I finally googled it) because we needed to eat. So we ended up going to Old Town, which was great -- a nice lunch, a tour of the churches (the Basilica was stunning), and then an artisan market. I needed to have looked at activities in more detail before I left for the trip, but that was hard to do. Overall, I would say that I asked Alvaro various times how long activities would take & when we would start & finish the day, & I didn't get enough information from him to be helpful. Also, on this day, I had asked Alvaro to make reservations at a specific restaurant & discovered that he hadn't done it -- & that he hadn't done so for subsequent evenings, either. That turned out not to matter much, but it did bother me that he said he would do that & didn't.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Aug 09, 2026

Dear Ann

Thank you so much for your wonderful review and for sharing your experience. We are very happy that you enjoyed your trip and that we could help make it special.

It was a pleasure having you and your family in Ecuador. We hope this is not your last visit to Ecuador or South America!

We have also taken your comments and suggestions into account, especially your feedback about some of the activities and hotels. This will help us improve and offer better experiences to more families like yours.

Thank you again for trusting Kimkim and choosing Ecuador!
Alvaro

Fantastic trip because of Jacquie.
Ecuador | Jun 6 - Jun 20, 2026

Jade
Jade L.
United Kingdom | Reviewed on Jul 23, 2026
Jacquie organised a wonderful trip and made sure everything went perfectly smoothly. She kept us updated, ensured we were taken care and came to see us at our hotel in Quito. I normally plan all my trips independently so it was a new experience having someone else do all the organising. But I am so glad I gave it a try - there was a lot of organising to be done and it meant I had no mental load having to double check times or communicating with tour guides when activities needed to be swapped... Read more

Jacquie organised a wonderful trip and made sure everything went perfectly smoothly. She kept us updated, ensured we were taken care and came to see us at our hotel in Quito. I normally plan all my trips independently so it was a new experience having someone else do all the organising. But I am so glad I gave it a try - there was a lot of organising to be done and it meant I had no mental load having to double check times or communicating with tour guides when activities needed to be swapped around because of sea conditions etc. I was able to properly enjoy the trip. I highly recommend it!

Hotel Reviews
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cultura Manor
Quito
Authenticity & Character
Location
It is in a quiet part of town so not much going on in the evening.
Staff
Cleanliness & Comfort
Activity Reviews
Overnight Shuttle from Quito to Cuyabeno Wildlife Reserve
Overnight Shuttle from Quito to Cuyabeno Wildlife Reserve
Quito

This was a bit tough - some of the seatbelts didn’t work in the minibus and it is quite a dangerous drive. I think there could be an option available for a private car instead of the bus. Someone at the lodge had done this (of course it is more expensive) but it might be a possible add on, just because the driver is quite tough in the bus.

Welcome to San Cristobal Island!  La Lobería
Welcome to San Cristobal Island! La Lobería
Ecuador

Nice private guide who picked us up from the boat and took us there. Again it meant we could fit more in and was great having someone meet us.

Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colonial Quito City Tour
Colonial Quito City Tour
Quito

Mateo was a great guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jul 23, 2026
Dear Jade, and Hamidur, Thank you so much for your beautiful words. Reading your review really made my day. Knowing that you could simply relax, enjoy every moment, and leave all the planning and logistics in my hands is exactly the experience I hope to create for every traveler. Your trust meant so much to me from the very beginning. Meeting you and Hamidur in Quito was one of my favorite moments. After spending so much time planning your adventure together, it felt like meeting friends... Read more

Dear Jade, and Hamidur,

Thank you so much for your beautiful words. Reading your review really made my day.

Knowing that you could simply relax, enjoy every moment, and leave all the planning and logistics in my hands is exactly the experience I hope to create for every traveler. Your trust meant so much to me from the very beginning.

Meeting you and Hamidur in Quito was one of my favorite moments. After spending so much time planning your adventure together, it felt like meeting friends rather than clients, and I will always remember that with a smile.

Thank you for allowing me to be part of such wonderful memories. Reviews like yours remind me why I love what I do and inspire me to keep creating meaningful journeys with the same care and dedication.

I hope this will be the first of many adventures together. Whenever you are dreaming about your next trip, whether it is back to South America or anywhere else I can help you explore, I would be honored to design another unforgettable experience for you.

Until then, I wish you both many more incredible adventures, and I hope our paths cross again someday.
I am sending you a big hug for you and for Hamidur, you have a friend, don't forget it!

With my warmest thanks,
Jacquie Granda

Our kids gave the trip a 9.5/10 which is a hu...
Ecuador | Jun 29 - Jul 18, 2026

S
Susannah M.
Ladera Ranch, CA | Reviewed on Jul 20, 2026
Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even... Read more

Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even watched World Cup games with us. He has an incredibly kind heart and is a pleasure to be around and really cared for every detail of the trip. He is also a foodie and took us to some delicious meals and always had great recommendations. He did great with our teens as well. Lastly, he has an encyclopedic knowledge of birds, flora and fauna and I wish we had done the cloud forest or the jungle with him but he still managed to share a ton of info. Our itinerary was aggressive from a driving/distance traveling standpoint and we could not have done it without the input of our guides/team. We started in Quito, went to Mitad del Mundo then Cotopaxi, Quilotoa, before heading to Baños for a few days (so fun!) then drove down to Cuenca where we sadly said goodbye to Christian. Genaro took over guiding duties and he was delightful as well- very knowledgeable, interesting, kind and did a great job. We especially loved our Cajas hike with him and were very grateful he was the driver in the descent to Guayaquil! Finally, Carolina helped Sebastian with the arrangements in the Galapagos and all of our guides helped make transit easy. We stayed on Santa Cruz for a few nights but Isabela stole our hearts! Hotel Abermarle was perfect.
Overall, we had a great experience and I would recommend using Kimkim for an Ecuadorian adventure. Thank you Alvaro, Sebastian and all involved!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 23, 2026

Dear Craig and Susannah,

Thank you so much for your wonderful review. It means a lot to our whole team. We are very happy to know that you and your family enjoyed your adventure in Ecuador and the Galápagos. We hope this won't be your last visit to Ecuador. Remember, we also specialize in tailor-made trips, so we would be delighted to help you, your family, or your friends with a future adventure.

Thank you again for trusting us. It was a pleasure to be part of your journey!
Alvaro

Best of Ecuador in 2 weeks
Ecuador | Jun 5 - Jun 18, 2026

Chris
Chris B.
Scottsdale, AZ, USA | Reviewed on Jun 19, 2026

Every part of the trip was amazing and well organized, from our trip planner Paola, to our local guide Danny. The entire experience was A+!

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Jun 25, 2026

Dear Chris, thank you so much for your kind words! It was truly a pleasure being part of your journey, not only helping with the planning, but also sharing in the memories and stories you were sending along the way. I’m so happy to know that you and Carsten had such a wonderful experience. I’ll also share your kind words with Danny; he is a fantastic guide. Wishing you both all the best—Carsten with his new project, and you with your next adventure with KimKim in a few months :) Warmly, Paola

Rove free with animals! The Galapagos Islands and Ecuador.
Ecuador | Jun 2 - Jun 10, 2026

Alex
Alex G.
Austin, TX, USA | Reviewed on Jun 18, 2026
This is a third trip with Kimkim (first to South America) and Kimkim delivered a great itinerary as usual. All I have to do is tell Kimkim what we'd like to do and they setup everything, suggesting adventures that often prove the highlight of our trip. Hotels were always nice and within walking distance of town centers, both on the Islands and in Quito. We also requested a 4-day island-hopping cruise where we were meters from free roving animals such as giant tortoises, sea lions, iguanas,... Read more

This is a third trip with Kimkim (first to South America) and Kimkim delivered a great itinerary as usual. All I have to do is tell Kimkim what we'd like to do and they setup everything, suggesting adventures that often prove the highlight of our trip. Hotels were always nice and within walking distance of town centers, both on the Islands and in Quito. We also requested a 4-day island-hopping cruise where we were meters from free roving animals such as giant tortoises, sea lions, iguanas, blue-footed boobies doing a mating dance right on our trail, and other wildlife. In the water we, swam with countless colorful fish, sea lions, sea turtles, marine iguanas, sea snakes, sharks and penguins. We were offered and tried traditional cuisine: fish-head soup and guinea pig. Some of our favorite memories came from swimming in a hidden beach with large waves. At night, sharks would circle our boat, sometimes having a feeding frenzy for all the flying fish attracted to lights. Sea Lions sometimes hopped on the back of our boat. Un unforgettable adventure.

Hotel Reviews
Courtyard by Marriott Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

Within walking distance of coast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/Y Monserrat
Quito

Loved our guide because he was passionate about the Islands and what we should expect to see. The crew was always helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patio Andaluz
Quito

Within walking distance of town center.

Authenticity & Character
Location
Blocks from town center.
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 18, 2026
Dear Alex, Thank you so much for taking the time to share your review and your adventure. It was a pleasure to be part of your first adventure in South America and to help you plan this journey through Ecuador and the Galápagos. We are very happy to know that the trip turned out to be such a great experience for you and your family. Blue-footed boobies dancing along the trail, sea lions swimming beside you, and the opportunity to encounter so much marine life in its natural habitat are the... Read more

Dear Alex,

Thank you so much for taking the time to share your review and your adventure. It was a pleasure to be part of your first adventure in South America and to help you plan this journey through Ecuador and the Galápagos.

We are very happy to know that the trip turned out to be such a great experience for you and your family. Blue-footed boobies dancing along the trail, sea lions swimming beside you, and the opportunity to encounter so much marine life in its natural habitat are the kinds of moments that stay with your family long after a trip comes to an end.

Thank you again for your trust and for taking the time to share your adventure with us. It was a pleasure to be part of this experience, and we hope to welcome you back to Kimkim for many more adventures in the years ahead.

Best,
Alvaro

We had an amazing trip to Ecuador!!
Ecuador | May 15 - May 30, 2026

C
C V.
Knoxville, TN | Reviewed on Jun 01, 2026
We had an amazing trip to Ecuador. Paul provided all the guidance we needed, listened to our requests, and tailored the itinerary to our preferences. Even better, he provided emergency assistance at the very beginning of our trip when our flight was grounded due to mechanical issues, requiring quick adjustments to our plans. He always answered promptly when we needed him. Janeanin and Mishell provided excellent help during our time in Cotopaxi, Baños, and Quito. We made amazing memories with... Read more

We had an amazing trip to Ecuador. Paul provided all the guidance we needed, listened to our requests, and tailored the itinerary to our preferences. Even better, he provided emergency assistance at the very beginning of our trip when our flight was grounded due to mechanical issues, requiring quick adjustments to our plans. He always answered promptly when we needed him. Janeanin and Mishell provided excellent help during our time in Cotopaxi, Baños, and Quito. We made amazing memories with a horseback ride (Cabalgata) in Cotopaxi, white-water rafting in Baños, a visit to the Mitad del Mundo museum, and trips to the Quito Teleférico and historic center.
We are so grateful to the entire team for making our vacation truly unforgettable.

Activity Reviews
Ride the Cable Car to Pichincha Volcano
Ride the Cable Car to Pichincha Volcano
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the "Middle of the World"
Visit the "Middle of the World"
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Activities in Baños & Return to Quito
Activities in Baños & Return to Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Cotopaxi National Park
Explore Cotopaxi National Park
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jun 02, 2026

Hola Carmelo!

It makes me so happy to hear that you had an amazing family trip in Ecuador and enjoyed your time in our country, especially while celebrating such a special occasion as your wedding anniversary.

I’ll be sure to share your kind words with the entire team. They will be happy to hear them, as feedback like yours motivates us to continue welcoming travelers from around the world and helping them discover the beauty and wonders of Ecuador.

Wishing you all the best, and many more wonderful adventures ahead. 🤗

Warmly,
Paul

An unforgettable wildlife experience
Ecuador | May 3 - May 18, 2026

J
Jan M.
Australia | Reviewed on May 25, 2026
My most memorable experiences were the wildlife at Tucan Lodge, the river excursion up the Serpentes river birdwatching and Las Tuneles on Isabela Island. All the guides were excellent, but a special Thankyou goes to Stalin at Tucan Lodge who saved us from enduring some very unsavoury tourists. Read more

My most memorable experiences were the wildlife at Tucan Lodge, the river excursion up the Serpentes river birdwatching and Las Tuneles on Isabela Island. All the guides were excellent, but a special Thankyou goes to Stalin at Tucan Lodge who saved us from enduring some very unsavoury tourists.

Hotel Review
Tucan Lodge
Cuyabeno Wildlife Reserve

Thankyou so much to Stalin and Byron who made sure our visit was the best it could be. Thankyou for making sure that we were placed in the right company

Authenticity & Character
Location
Away from internet and cars
Staff
Stalin and Byron
Cleanliness & Comfort
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 25, 2026

Dear Jan,

Thank you for the amazing 5-star review! We're delighted that you enjoyed the incredible wildlife from the Amazon to the Galapagos. Stalin and Byron will be so happy to hear your kind words about their guidance and hospitality. Thank you for choosing us for your Ecuadorian adventure.

All the best,
Ariel

4 Girls' escape to Ecuador and Galapagos
Ecuador | Mar 30 - Apr 10, 2026

S
Shirley N.
Hong Kong SAR China | Reviewed on May 22, 2026
Firstly, a heartful thanks to Paul - the trip wouldn’t have been as amazing without Paul’s help especially with us being 15+6 hours of flights away. You made the trip so much easier and end-to-end smoothly, so everyone could relax and enjoy the vacation, knowing everything was taken care of. Also, a special thank you to Jeannin, our guide in Quito and the Amazon Rainforest. She shared rich local insights and historical background with real passion and experience, helping us understand... Read more

Firstly, a heartful thanks to Paul - the trip wouldn’t have been as amazing without Paul’s help especially with us being 15+6 hours of flights away. You made the trip so much easier and end-to-end smoothly, so everyone could relax and enjoy the vacation, knowing everything was taken care of.

Also, a special thank you to Jeannin, our guide in Quito and the Amazon Rainforest. She shared rich local insights and historical background with real passion and experience, helping us understand Ecuador and its culture in the best possible way, rather than just simply a tour in lecture style. We had a good time spending time together like sisters and this would be one of our unforgettable moments of the trip <3

For anyone planning a trip to Ecuador, highly recommend Authentic Ecuador. Just share the attractions you would like to see (if you already have a few in mind), they will take care of the rest and everything’s set up for you!!

Hotel Review
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on May 22, 2026

Hi Shirley!

I’m so happy to hear that you enjoyed visiting our country and that everything went smoothly. Thank you so much for your heartfelt words and for recommending our services. I’ll make sure to share your message with Jeannin and the rest of the team.

I truly hope that in the near future you can visit us again and continue exploring more of Ecuador.

A big hug to you, Stella, Cally, and Celeste! 🤗

Warmly,
Paul

Muchisimas gracias to Paola & Ariel for orche...
Ecuador | May 3 - May 18, 2026

Kylie
Kylie S.
Australia | Reviewed on May 20, 2026
Muchisimas gracias to Paola & Ariel for orchestrating such an awesome trip to mainland Ecuador & Islas Galápagos!!
Every day was like living our own wildlife documentary!!
The Ecuadorian Amazon, Santa Cruz & Isabela all amazing
The transport & assistance was first class, as were the local guides. Absolutely recommended!!
Read more

Muchisimas gracias to Paola & Ariel for orchestrating such an awesome trip to mainland Ecuador & Islas Galápagos!!
Every day was like living our own wildlife documentary!!
The Ecuadorian Amazon, Santa Cruz & Isabela all amazing
The transport & assistance was first class, as were the local guides. Absolutely recommended!!

Hotel Reviews
Tucan Lodge
Cuyabeno Wildlife Reserve

A special thank you to Stalin & Byron, our amazing guides during our stay at the awesome Tucan Lodge. Lodgings, food, walks, canoe & village trips all incredible!! Muchisimas gracias ☺️

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Magic Paradise
Nueva Loja

Great stay here overnight en route to the Ecuadorian Amazon. Enormous portions served amongst the cute animals for lunch and dinner Highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quito Eco Lodge Airport - B&B
Quito

Pat & his wife provide amazing hospitality & genuine conversation We loved staying there

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 20, 2026

Dear Kylie,

Paola and I are absolutely thrilled to hear that your trip felt like living in your very own wildlife documentary. We are so glad you enjoyed the contrast between the Amazon and the islands of Santa Cruz and Isabela, and that our transport and local guides took such great care of you.

Thank you for trusting us with your adventure😊

All the best,

Ariel & Paola

Trip of a lifetime
Ecuador | Apr 23 - May 6, 2026

Michelle
Michelle C.
Bethlehem, PA | Reviewed on May 09, 2026
Our trip to Ecuador was truly the experience of a lifetime, and so much of that is thanks to the incredible care, planning, and support from Maria and Kim. From the very beginning, Maria went above and beyond to help create an itinerary that somehow captured everything Ecuador has to offer. The trip was seamless, thoughtful, adventurous, and incredibly well organized across multiple regions, flights, boats, lodges, and experiences. Every detail felt intentional. And Kim was simply... Read more

Our trip to Ecuador was truly the experience of a lifetime, and so much of that is thanks to the incredible care, planning, and support from Maria and Kim.

From the very beginning, Maria went above and beyond to help create an itinerary that somehow captured everything Ecuador has to offer. The trip was seamless, thoughtful, adventurous, and incredibly well organized across multiple regions, flights, boats, lodges, and experiences. Every detail felt intentional.

And Kim was simply exceptional. Knowledgeable, patient, kind, adaptable, and deeply passionate about Ecuador, its culture, wildlife, and people. She made every experience richer and more meaningful, whether we were exploring Quito, hiking near Cotopaxi, traveling the Napo River in the Amazon, or snorkeling in the Galápagos Islands. We always felt cared for, informed, safe, and genuinely welcomed.

This was not just a vacation. It was a beautifully curated experience full of adventure, perspective, learning, and unforgettable moments.

We are leaving Ecuador with full hearts and immense gratitude. Thank you, Maria and Kim, for helping create memories we will carry for the rest of our lives.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on May 10, 2026
Thank you so much for these incredibly words. Reading this means a lot to both Kim and me. It was a genuine pleasure designing this journey for you and Tim and being part of such a meaningful experience across Ecuador. Knowing that the trip left you with unforgettable memories and such a deep connection to the country is exactly what we always hope to create for our travelers. Thank you as well for your trust throughout the process. It was wonderful having you here, and we sincerely hope... Read more

Thank you so much for these incredibly words. Reading this means a lot to both Kim and me.

It was a genuine pleasure designing this journey for you and Tim and being part of such a meaningful experience across Ecuador. Knowing that the trip left you with unforgettable memories and such a deep connection to the country is exactly what we always hope to create for our travelers.

Thank you as well for your trust throughout the process. It was wonderful having you here, and we sincerely hope Southamerica will welcome you back again someday.

Wishing you a smooth journey home and many beautiful memories to relive in the years ahead.

Exceptional Ecuadorian Adventure
Ecuador | Mar 27 - Apr 10, 2026

barb
barb r.
Minneapolis, MN | Reviewed on May 02, 2026
Swimming with sea turtles! Watching hundreds of parrots coming to eat in the early morning hours. Biking in Quito. Sharing a boardwalk with a sea lion. Tasting different chocolates. Balancing an egg on the top of a nail at the equator. These were just some of our adventures. Initially we planned to do a trip to the Galápagos Islands, then we decided to add a trip to the Amazon as well. Ariel did a great job of finding local accomodations and arranging transportation. We even got to... Read more

Swimming with sea turtles! Watching hundreds of parrots coming to eat in the early morning hours. Biking in Quito. Sharing a boardwalk with a sea lion. Tasting different chocolates. Balancing an egg on the top of a nail at the equator. These were just some of our adventures.

Initially we planned to do a trip to the Galápagos Islands, then we decided to add a trip to the Amazon as well. Ariel did a great job of finding local accomodations and arranging transportation. We even got to meet him while we were in Quito.

Thank you Ariel. Thanks to all the staff at KimKim, the Napo Wildlife Center, Joseline at Galapagos Suites, the team at Casa Playa Mann, the guides and all the others that helped to make this an awesome adventure.

Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 31, 2026

Dear Barb,

It was a pleasure meeting you in person here in Quito. I am so happy that adding the Amazon to your Galápagos journey resulted in so many unforgettable memories.

I will be sure to pass along your kind words to the teams at Napo Wildlife Center, Galapagos Suites, and Casa Playa Mann. It was a pleasure helping you put this adventure together, and it's wonderful to hear that everything from the logistics to the chocolate tasting lived up to your expectations.

Thank you for the lovely review.

All the best,
Ariel

Fantastic Father Daughter trip to Ecuador
Ecuador | Mar 6 - Mar 14, 2026

Amelia
Amelia F.
Ashburn, VA | Reviewed on May 02, 2026
Our father daughter trip was fantastic. Alvaro was great to work with. He was so responsive and helpful to our individual wants and needs during the trip planning process. Yael greeted us with a welcome gift upon arrival in Quito and made sure everything was going well before our departure across the country. Our itinerary was perfect and we feel very lucky to have had the guides we did. We had David for our tour around Quito. He was knowledgeable, helpful & paced the day perfectly. For... Read more

Our father daughter trip was fantastic. Alvaro was great to work with. He was so responsive and helpful to our individual wants and needs during the trip planning process. Yael greeted us with a welcome gift upon arrival in Quito and made sure everything was going well before our departure across the country.

Our itinerary was perfect and we feel very lucky to have had the guides we did. We had David for our tour around Quito. He was knowledgeable, helpful & paced the day perfectly. For the remainder of the trip we had Chris and he was so amazing. We would not have wanted to do the trip without a driver and Chris was exceptional in this realm. He was a very defensive and great driver on the chaotic roads. He was always one step ahead of the weather & road closures which made our trip so much more seamless than we could have hoped for considering we traveled during the peak rainy season. We had such a good time and kimkim made it an easy & relaxing process. Our itinerary was jam packed and we saw so much but we didn’t feel rushed at all. We feel like the trip was a bargain for all it included. Would definitely use kimkim again & we are hoping to do a Galapagos trip in the future!

Hotel Reviews
Holiday Inn Guayaquil Airport
Guayaquil
Authenticity & Character
We don’t book airport hotels for authenticity or culture! Just practicality
Location
Staff
Cleanliness & Comfort
Hotel Victoria
Cuenca

The river view and getting to sleep with the sound of the water right outside our hotel room was a wonderful surprise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inti Sisa
Guamote

This was our favorite stay of the trip. The cultural experience and community outreach this hotel does are wonderful. My Dad and I bought so many gifts here from the shop & wish we could have gone to the local market! We just stayed on the wrong day.

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa

I would note, especially for American travelers, that this hotel has no air conditioning and no screens in the windows so getting airflow without getting bugs in the room was difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Connect with your flight to Galapagos
Connect with your flight to Galapagos
Ecuador

The airport hotel was extremely convenient. The shuttle was efficient and got us to the airport quickly. Guayaquil airport was small and easy to navigate & security lines were quick.

Quality of Experience
Guides, Drivers and Staff
Transport
Cuenca - Cajas National Park - Cacao & Mango Hacienda - Guayaquil
Cuenca - Cajas National Park - Cacao & Mango Hacienda - Guayaquil
Cuenca

Unfortunately, due to weather & road closures, we didn’t get to do Cajas but that was in no way our guide or KimKim’s fault. We loved the mango & chocolate hacienda. I would note that it isn’t mango season so we just did the chocolate experience which was wonderful. The family that ran it was so great. Jamil & Estefano were very knowledgeable and we loved making our own cacao drink & chocolate bars.

Quality of Experience
Food
The lunch we had at the hacienda made by the family was one of our favorite meals of the trip. It was delicious.
Guides, Drivers and Staff
Transport
Discovering Cuenca's Charms: A Journey Through History and Culture
Discovering Cuenca's Charms: A Journey Through History and Culture
Cuenca

We loved Cuenca. It is such a beautiful town and we see why a bunch of expats have moved here! The tour was great and we got to see a lot in our day here. This is also where we did our cooking class instead of having it in Quito like the itinerary stated. It was a private cooking class at a very fancy hotel with a beautiful view of the blue domes! We could tell Chris had a good relationship with many of the vendors at the market & wish we had more time to sample things here but we didn’t want to eat anything right before our cooking class!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guamote - Palmira - Ingapirca - Cuenca
Guamote - Palmira - Ingapirca - Cuenca
Guamote

We loved Ingapirca and are very glad we got to go. It is a beautiful ruin!

Quality of Experience
Food
We loved our lunch near Ingapirca at Posada Ingapirca.
Guides, Drivers and Staff
Transport
Immersive Cultural Exploration: From Riobamba to Guamote
Immersive Cultural Exploration: From Riobamba to Guamote
Ecuador

The night before we got to wander around Baños and had a delicious dinner at the Italian restaurant in town. We started the day with a tour of waterfalls around the Baños area and then continued onto Guamote. Our only wish is that we could have gone to the market in Guamote but we were ther a day early!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Full-Day Amazon Experience from Baños!
A Full-Day Amazon Experience from Baños!
Ecuador

We broke up our waterfall tour & our Amazon tour to the local community. This day we visited the local indigenous community & got to go on a waterfall hike. Michaela was our face painter as well as our waterfall hiking guide and she was great. The lunch they made for us was delicious and we even had their pet monkey make an appearance! We then got to go to Yanacocha which is an animal sanctuary for animals rescued from the black market or who were orphaned and aren’t able to be released back into the wild. It was great to see them all treated so well!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quilotoa Lagoon - Baños
Quilotoa Lagoon - Baños
Ecuador

This was a beautiful stop & we are very happy we got to see it!

Quality of Experience
Food
Chris chose a great restaurant by the lagoon for us to have lunch.
Guides, Drivers and Staff
Transport
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

We got to see a ton for only being in the city one day.

Quality of Experience
We did a ton in one day but it didn’t feel rushed. We truly feel like we got to see the highlights of Quito!
Food
The breakfast that was included at the hotel was fantastic & David chose a wonderful lunch spot with a view with great local fare for us to try.
Guides, Drivers and Staff
David was great! Extremely knowledgeable, friendly & kind. He was also friends with so many people at the different stops that it made our day even easier than expected!
Transport
David’s car was very clean & he was a very good driver who tailored our day around the traffic.
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Galapagos Islands

Our flights got in too late to do anything in the city this day. Our driver picked me up because my flight got in 5 hrs before my Dad’s and then he went back for my Dad which was greatly appreciated and gave me time to settle into the hotel & grab dinner instead of sitting at the airport for 5 hrs.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 03, 2026
Hi Amelia, Thank you so much for taking the time to share this; it means a lot to us to read all those beautiful words and how much you enjoyed your trip to Ecuador. I’m really happy to hear that your father-daughter trip turned out to be such a special experience. It was a pleasure working with you during the planning process and making sure everything matched what you were looking for. Yael and I were very happy to make sure that everything was ready for your trip and that everything... Read more

Hi Amelia,

Thank you so much for taking the time to share this; it means a lot to us to read all those beautiful words and how much you enjoyed your trip to Ecuador.

I’m really happy to hear that your father-daughter trip turned out to be such a special experience. It was a pleasure working with you during the planning process and making sure everything matched what you were looking for.

Yael and I were very happy to make sure that everything was ready for your trip and that everything went perfectly from the beginning, and we are very pleased to know that you felt supported throughout the journey.

I’ll also make sure to share your kind words with David and Chris. They’ll be very glad to hear how much you enjoyed your time with them and that they helped make everything seamless along the way.

It’s great to hear that you enjoyed the balance of the itinerary and were able to see so much without feeling rushed, that’s always one of our main goals when designing these trips. I’m especially glad everything worked out well for you, even during the rainy season.

We’d love to help you plan that future Galápagos trip whenever you’re ready, it would be amazing to build your next adventure together.

Wishing You and Barney many more great travels ahead!

Warm regards,
Alvaro

Great trip to Ecuador and Peru
Ecuador | Feb 14 - Feb 28, 2026

Colleen
Colleen N.
Tucson, AZ | Reviewed on May 01, 2026
Alvaro was very helpful in planning our trip and connecting us with in-country people who managed our itinerary and made sure we got to each stop. Transportation was seamless and someone was always waiting for us with our name on a sign so we could quickly negotiate airports and hotel stops. We also had knowledgeable and English-speaking guides at key points of interest. Our favorites were the tours of El Cajas National Park near Quito, Ecuador and Machu Picchu and Rainbow Mountain in Peru.... Read more

Alvaro was very helpful in planning our trip and connecting us with in-country people who managed our itinerary and made sure we got to each stop. Transportation was seamless and someone was always waiting for us with our name on a sign so we could quickly negotiate airports and hotel stops. We also had knowledgeable and English-speaking guides at key points of interest. Our favorites were the tours of El Cajas National Park near Quito, Ecuador and Machu Picchu and Rainbow Mountain in Peru. Highly recommend

Activity Reviews
Day Trip to Rainbow Mountain - Vinicunca
Day Trip to Rainbow Mountain - Vinicunca
Peru

Exhilarating trip to Rainbow Mountain. Highly recommend taking the optional motorcycle trip up the mountain

Quality of Experience
Food
The stop for breakfast and lunch was great. Well equipped for travelers and great food.
Guides, Drivers and Staff
Transport
Hiking El Cajas National Park (self drive)
Hiking El Cajas National Park (self drive)
Ecuador

Amazing trip and our guide was fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 01, 2026

Dear Colleen. Thank you so much for your kind words! I’m glad to hear that you had an incredible trip and that everything went perfectly. I love hearing that you enjoyed amazing moments in places like El Cajas National Park, Machu Picchu, and Rainbow Mountain.
I’m keeping my fingers crossed that this isn’t your last adventure in Ecuador. I’d be delighted to help you again in the future
Alvaro

The trip into the Amazonia was really an eye-...
Ecuador | Mar 27 - Apr 10, 2026

T
tommy h.
Minneapolis, MN | Reviewed on Apr 20, 2026
The trip into the Amazonia was really an eye-opener and very enjoyable a great place at the Napo nature Center. Read more

The trip into the Amazonia was really an eye-opener and very enjoyable a great place at the Napo nature Center.

Hotel Reviews
Hotel La Laguna
Puerto Villamil

Puerto vida meal is comparatively small and not a lot going on so this is probably one of the premier hotels there it was clean comfortable the staff was accommodating

Authenticity & Character
It's near the ocean near the port and not too far from the few restaurants that exist there
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito

Hotels right in the center of keto and the Old Town so it's very convenient that way it's an old building much like Old Town you would expect the only downside that I had was there's a lot to gate to get out in caseville fire could have been problematic

Authenticity & Character
Very real old building
Location
Right in the center of Old Town quito
Staff
Staff was always super accommodating ready to help always open the door when you ring the bell breakfast was good and well served generally very nice
Cleanliness & Comfort
Very clean very comfortable no questions in that area
Hotel Galapagos Suites
Puerto Ayora

The owner of the hotel was super accommodating worried about us making all of the connections and whatnot call people just super helpful

Authenticity & Character
A nice courtyard very well camped Hotel
Location
Just off the main street close to the restaurants but not loud
Staff
Can't say enough about how helpful the order was the woman was super duper
Cleanliness & Comfort
Very clean very comfortable
Casa Playa Mann
Puerto Baquerizo Moreno

The service is great the hotel is a lovely location and the owners are super friendly they go out of their way to make you feel comfortable

Authenticity & Character
It's authentic clearly built with some thought
Location
Close enough to the downtown area but without the crowds really close to a beach that's beautiful and a very comfortable location very comfortable Hotel
Staff
The owners were tremendous in service
Cleanliness & Comfort
Just excellent
Napo Cultural Center
Quito

I guess it's a hotel The cottages are really very nice when we were there was not a high concentration of people so it was very quiet also something I really appreciate they're very authentic they're in the rainforest but easy enough to walk to the pads are well done the food is great the service was very good and it was just a fun place to be

Authenticity & Character
The cabins are clean easy to get to up off the ground and it is the rainforest
Location
In the rainforest what more is to be said
Staff
Super service at the meals everything was very well done
Cleanliness & Comfort
Clean comfortable cabins
Courtyard by Marriott Quito Airport
Quito
Authenticity & Character
He'll tell us at the airport so arrivals and departures are made super simple highly recommended if you got wait times involved
Location
Staff
Staff are very helpful courteous and very businesslike
Cleanliness & Comfort
Super clean Hotel easy to use
Activity Reviews
Snorkel at Los Túneles
Snorkel at Los Túneles
Ecuador

I'd pretty much give it up snorkeling by the time we got here my partner was much into it but I did talk to a nice young German guy who had eardrum problems and couldn't snorkel so that part was really worthwhile. You get a whole different perspective no

Quality of Experience
Walking on the lava was impossible for me I have no balance so that was torture
Guides, Drivers and Staff
I thought the guys did a great job and the boat driver was very good an old fisherman knew how to get amongst the rocks
Transport
He retired fisherman who knew the rocks in the passages and went places that I thought were pretty darn narrow
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Ecuador

I would have to characterize this is a low quality adventure essentially a paddle around the narrow Bay or a small Bay there are things to be seen lots of turtles some penguins but all in all you're out in the hot sun and open Kayak it wasn't my favorite

Quality of Experience
Less than an hour paddle and an open Kayak not my favorite
Guided Hike to Tortuga Bay
Guided Hike to Tortuga Bay
Ecuador

A great Beach although some of the locals did refer to it as torture Beach the water was very nice at the equator hot hot hot sun very little shade on the trail but still very nice trail as a person who passed us commented Camino del Diablo

Quality of Experience
Enjoyed standing in the water after the hike
Food
Stopped at a local restaurant $7 lunches very good
Guides, Drivers and Staff
Guide was good got taxis and introduced us to a local restaurant when we got back that was $7 lunch very good something I would not have tried on my own
Transport
A typical taxi ride in a pickup truck
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Ecuador

Probably could have avoided this activity a Long Walk 3% up to the top end when you get there there's civista but not much in the Vista but it is hot

Quality of Experience
Long walk up a a ton of stairs with not a huge amount of scenery at the top
Transport
A long slow boat ride however the yucca puffs were good
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Ecuador

Lots of huge tortoises the one right at the entrance at likes the bananas that are hanging up will follow you around if you're wearing bright yellow shoes he's pretty sure that those are bananas so that was a good time lots of tortoises they're just doing tortoise like things

Quality of Experience
Food
Ate at the restaurant as part of this event and it was very good food your typical chicken or fish well done tasty
Guides, Drivers and Staff
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

A strangely compelling place it's very out of the ordinary not what I expected at all and I really enjoyed it

Quality of Experience
It was hot as it is at the equator but there's quite a bit of shade which I found to be useful and the museum Center part is air conditioned so it gave you a little bit of relief
Guides, Drivers and Staff
Good guide
Bike Ride & Visit La Lobería
Bike Ride & Visit La Lobería
Ecuador

A lot of sea lions everywhere but they had decent restaurants and certainly an experience of different types of people's and whatever bingo game on a Friday night sea lion in the middle of the plaza experience

Quality of Experience
Guides, Drivers and Staff
Staff was truly amazing our guide and driver was it really interesting guy
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Ecuador

Water clarity was not particularly good the day we were there so it was kind of disappointing I'm not a huge fan of snorkeling but you didn't really get to see very much because of the water clarity issues

Quality of Experience
Guides, Drivers and Staff
The staff and the drivers did what they could but you only can work with what you got
Transport
Visit the "Middle of the World"
Visit the "Middle of the World"
Ecuador

So much more at the equator than you could ever even consider second time I've been there and they have added the actual equator center not just the monument that was apparently a bit off .

Quality of Experience
When you're right down the equator things really happen differently balances completely different water does not have a Coriolis effect who knew
Guides, Drivers and Staff
Thought they were all very good
Last rainforest activities, Transfer to Coca & Flight to Quito
Last rainforest activities, Transfer to Coca & Flight to Quito
Ecuador

Another two and a half hour boat ride back up the river it had rain so there was quite a bit of log and debris floating in the river luckily the captain of the boat was able to avoid at all

Quality of Experience
Another long boat ride
Urban Bike Tour
Urban Bike Tour
Quito

Given the altitude changes in keto and the steepness of the hills we were somewhat concerned about the bike trip it turned out to be kind of a highlight actually we went to the serpent house in the park and an open air fruit market that was truly great the guides were both very good and it turns out they had the pretty flat route

Quality of Experience
Really enjoyed the Open Air market and the fruit
Guides, Drivers and Staff
Very good guiding experience they didn't push us too hard to and traffic was not that bad
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador

Two and a half hours up the river a clay Bank to unload on and a muddy trail to get to the lodge it was an adventure the little electric carts that they use have no suspension but it was all just really worthwhile

Quality of Experience
Second time in the Amazonian rainforest and it just an amazing place to be
Guides, Drivers and Staff
They were all really good at what they did
Transport
Long boat rides long paddles the paddles up the Blackwater River a lot of animals out there monkeys jumping across the waterway Caymans birds huge blue butterflies that are so iconic
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Yasuni National Park

I enjoyed the women's Center and the experience that we had there the way that the fires were built the cooking the food bits it was all very interesting the night walk was dark and wet the day we were there but that's kind of what the rainforest is about

Quality of Experience
Definitely something you need to experience
Food
Excellent food including the jungle bacon
Guides, Drivers and Staff
Transport
It's a long ways up there for a couple of hours so comfortable seats help
Parrot clay lick - Intercultural interpretation center - Observation tower - Ancestral catamaran ride (NCC)
Parrot clay lick - Intercultural interpretation center - Observation tower - Ancestral catamaran ride (NCC)
Yasuni National Park

The clay elixir something everybody should probably experience at least once the parrots are truly showing their their own behaviors

Quality of Experience
It's a very popular place so they're typically will be several boats in the river at the same time
Guides, Drivers and Staff
Our guide was excellent pointed out things that we might not have seen on our own
Transport
A boat ride like all the others on the river
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Apr 22, 2026

Dear Tommy,

Thank you so much for taking the time to share your feedback on each hotel and activity. It is always super helpful to know your feedback for improvement. I'm glad that the experience in the Amazon was an eye-opener for you and that you enjoyed

Thank you again for choosing to travel with us. I wish you many more wonderful adventures in the future!

Warmly,
Ariel

Incredible family trip
Ecuador | Mar 27 - Apr 4, 2026

James
James W.
Denver, CO | Reviewed on Apr 19, 2026
Paola helped us plan one of our most incredible family trips! She was very attentive and responsive to our questions and preferences, and helped curate a trip that every single person in the family loved from the parents and high school students down to the elementary school-aged child. Our primary in-country guide Jose was amazing! Beyond just helping us appreciate the areas and sites we saw, he went out of his way to give us extensive local insight and was always happy to answer our many... Read more

Paola helped us plan one of our most incredible family trips! She was very attentive and responsive to our questions and preferences, and helped curate a trip that every single person in the family loved from the parents and high school students down to the elementary school-aged child.

Our primary in-country guide Jose was amazing! Beyond just helping us appreciate the areas and sites we saw, he went out of his way to give us extensive local insight and was always happy to answer our many questions.

Based on this experience, we will definitely be planning another trip with KimKim

Activity Reviews
Papallacta Hot Springs & Spa
Papallacta Hot Springs & Spa
Ecuador
Discover Isla Pinzón & Playa La Fé
Discover Isla Pinzón & Playa La Fé
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños
Quality of Experience
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park - Baños
Quito - Cotopaxi National Park - Baños
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 20, 2026

Dear Jim, Thank you so much for this wonderful review! It was such a pleasure helping you curate a trip that worked for every member of the family :) I’m especially glad to hear that Jose made such an impact with his local insight; I’ll be sure to share your kind words with him. We can't wait to help you plan your next adventure! Warmly, Paola & the Authentic Ecuador team

Thanks to Paola for a wonderful week in Ecuador!
Ecuador | Apr 5 - Apr 11, 2026

Paige
Paige H.
Los Angeles, CA | Reviewed on Apr 11, 2026
The trip that Paola put together for me and my two kids (ages 16, 13) was great! The trip was exactly as promised, and yet also exceeded my expectations. Paola was easy to communicate with, efficient and responsive. She listened and we had productive exchanges during planning and in the lead up to the holiday. She even visited our hotel in Quito to introduce herself. We spent a week in Quito, Banos and Cotopaxi. Paola arranged for Jose from Authentic Ecuador to be our guide for the week... Read more

The trip that Paola put together for me and my two kids (ages 16, 13) was great! The trip was exactly as promised, and yet also exceeded my expectations. Paola was easy to communicate with, efficient and responsive. She listened and we had productive exchanges during planning and in the lead up to the holiday. She even visited our hotel in Quito to introduce herself.

We spent a week in Quito, Banos and Cotopaxi. Paola arranged for Jose from Authentic Ecuador to be our guide for the week and he was fantastic! He is knowledgeable about all things Ecuador, from where to eat to how many meters tall rise each volcano (I tested him for fun at one point and he was accurate within 10m for every volcano!) and he could identify flora and fauna. He was on time, friendly and we felt completely cared for. When we had a hiccup (e.g. morning canyoning postponed from rain), Jose seamlessly helped to pivot our day. Thank you!

Our days were long, but had only a week - old town tour/chocolate tasting/cooking class in Quito, hiking/biking/canyoning in Banos, and hiking/riding horses in Cotopaxi. I will absolutely use this service again, and I will be recommending Paola and Jose to all my friends.

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela

This hotel is fine. It's clean and newish, and is what I would expect from a hotel by the airport. It served its purpose well (a place to stay before catching a flight). They also had an airport shuttle, which was appreciated.

Authenticity & Character
Location
A 5-minute shuttle ride to the airport. (It's about 40 minutes from downtown Quito)
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

We stayed here one night and it was not enough. Everything about this place was wonderful! Our room was cozy and well-appointed. There were fires being tended in every room, the staff was incredibly friendly and the food was delicious. I went on one of the self-guided walks and it took my breath away (I don't mean the altitude). The paths are easy to follow and the views are stunning. I absolutely loved everything about Hacienda El Porvenir.

Authenticity & Character
Location
Just outside Cotopaxi National Park, which was also my favorite destination of our trip.
Staff
Cleanliness & Comfort
Samari Spa Hotel
Baños

The grounds are beautiful, and the pool was great. Our room was comfortable - it was not modern, but we weren't expecting that. But, the hotel was a 5-minute drive from downtown Banos on a busy road - next time, I would prefer lodging downtown because it's a walkable place. The restaurant was not great. The food was okay, at best. Also, the entire restaurant staff was wearing clear plastic masks - I appreciate the effort to by hygienic, but those clear masks get wet from breath/spit and it's unattractive to look at. Also, since they only cover the mouth they aren't actually preventing the spread of germs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Go Quito Hotel
Quito

Stunning hotel, very modern and clean. The restaurant has views of the city, and the breakfast spread was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito Cooking Class
Quito Cooking Class
Ecuador

This was very fun, but it may have been a bit much for us after a very long day of sightseeing (I was with my 2 kids, ages 16, 13). But the food and conversation was nice. I could have used a glass of wine with dinner but was told I couldn't have one - otherwise, all good!

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding at Cotopaxi National Park
Horseback Riding at Cotopaxi National Park
Ecuador

This was amazing! They let us gallop, and lent us ponchos and chaps, which greatly improved the experience. Our photos from this activity are amazing - kids and I on horses w/ a view of Cotopaxi in the background.

Quality of Experience
Guides, Drivers and Staff
Transport
Cotopaxi National Park
Cotopaxi National Park
Ecuador

The hike on the volcano was amazing. We did not make it all the way to the Refuge b/c it was a very cold and windy day and we were suffering the altitude, but it was SO BEAUTIFUL! I want to go back already. Not to miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in Baños
Canyoning in Baños
Baños

This was very fun, for me and my two teens (16, 13). There wasn't a lot of detail provided going into it, but we felt safe and ready for what was to come. The final descent was INCREDIBLE. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños

Fantastic! This place was great. As advertised. My two teens also loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Jose took us around the city and it was nonstop fun the whole day. I appreciated Jose's vast knowledge - from the town's history to which vendors we should buy from. He brought his brother to drive the car so that we didn't waste any time looking for parking.

Quality of Experience
Guides, Drivers and Staff
Transport
Biking to Pailón del Diablo
Biking to Pailón del Diablo
Baños

The biking was great insofar as I was sick of being in a car, but we were on the rode with the cars on a busy highway so it was a bit uncomfortable at times. My kids (16, 13) didn't love this.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 13, 2026
Hi Paige, thank you so much for taking the time to share this. I’m so happy to hear the trip lived up to (and even exceeded!) your expectations, and that you and your kids had such a special week together. It was a pleasure working with you throughout the planning process, and I’m especially glad you enjoyed your time with Jose. I’ll be sure to pass along your kind words to him. I also really appreciate your honest feedback on the hotels. It’s incredibly helpful for me as I continue refining... Read more

Hi Paige, thank you so much for taking the time to share this. I’m so happy to hear the trip lived up to (and even exceeded!) your expectations, and that you and your kids had such a special week together. It was a pleasure working with you throughout the planning process, and I’m especially glad you enjoyed your time with Jose. I’ll be sure to pass along your kind words to him. I also really appreciate your honest feedback on the hotels. It’s incredibly helpful for me as I continue refining experiences for future travelers, so thank you for sharing that as well. Wishing you and your family many more amazing adventures ahead—and I’d absolutely love to help you plan the next one whenever you’re ready :) Warmly, Paola & the Authentic Ecuador Team

Incredible Ecuador
Ecuador | Mar 13 - Mar 22, 2026

N
Narasimhachar P.
Kansas City, MO | Reviewed on Apr 01, 2026

Alirio was incredible. Being with him was like traveling with a family member who is an expert guide. Jacquie did a great job at planning out our trip. Valentina greeted us and presented us with wonderful gifts. First part of our tour was mainland where we experienced diverse experiences such as rainforest , mountains, lagoon, animals, volcanoes, equator line, caves, and new foods. Second part was tropical paradise in Galapagos with incredible experiences with nature and animals, beaches etc! Our guides were kind, helpful and experienced.

Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Apr 18, 2026
Dear Narasimhachar, Thank you so much for your kind and thoughtful words! It means a lot to all of us. We’re delighted to hear that your experience in Ecuador and the Galápagos felt so special and that you enjoyed the diversity of landscapes, wildlife, and cultural moments along the way. Alirio will be especially happy to know he made you feel like part of the family; that’s exactly the kind of experience we aim to create. I’m also so glad you enjoyed the small welcome gifts. It was a... Read more

Dear Narasimhachar,

Thank you so much for your kind and thoughtful words! It means a lot to all of us. We’re delighted to hear that your experience in Ecuador and the Galápagos felt so special and that you enjoyed the diversity of landscapes, wildlife, and cultural moments along the way.

Alirio will be especially happy to know he made you feel like part of the family; that’s exactly the kind of experience we aim to create. I’m also so glad you enjoyed the small welcome gifts. It was a pleasure to make all these experiences amazing for you and your family!

We hope to welcome you back for another adventure in the future. Until then, wishing you many more wonderful travels!

Warm regards,
Jacquie - Your local Friend

Full Service
Ecuador | Mar 8 - Mar 18, 2026

P
patricia n.
Newark, NJ | Reviewed on Mar 28, 2026
The entire process of planning, booking and experiencing our amazing trip to Ecuador including the Amazon and the Galapagos was handled with ease and efficiency by Maria and KimKim travel. We enjoyed not having to worry about any of the logistics at any of our stops. Maria and Maurizio (our Driver) were always on time and available for any additional issues. I definitely recommend KimKim travel and will personally use them again. Read more

The entire process of planning, booking and experiencing our amazing trip to Ecuador including the Amazon and the Galapagos was handled with ease and efficiency by Maria and KimKim travel. We enjoyed not having to worry about any of the logistics at any of our stops. Maria and Maurizio (our Driver) were always on time and available for any additional issues. I definitely recommend KimKim travel and will personally use them again.

Hotel Reviews
M/Y Coral I & II

Great way to experience the Galapagos in more personalized way. There was a total of 14 passengers on our boat. The rooms were small but you don't spend much time there anyway. The common area where you dine and gather was comfortable. David, the bar tender and waiter was amazing. He did everything he could to make sure you had everything you wanted. The excursions and snorkeling allowed everyone to see all the amazing wildlife.

Authenticity & Character
Location
Multiple island stops
Staff
Staff and guides were always available and friendly
Cleanliness & Comfort
Small rooms and mildew smell
Sacha Lodge
Coca

A beautiful destination in the Amazon Rain Forest. Food was excellent. Gregorio our tour guide went out of his way to be sure we saw as much of the wildlife and beauty he could find. Accommodations were exceptional

Authenticity & Character
Location
Part of the adventure was getting there
Staff
Gregorio was a very good tour guide
Cleanliness & Comfort
Go Quito Hotel
Quito

Located in the center of Quito, this hotel provides everything a traveler could need. Staff is friendly, excellent drinks at the bar and spacious, clean rooms.

Authenticity & Character
Location
About a 40 minute ride from the airport
Staff
Friendly and helpful
Cleanliness & Comfort
Activity Reviews
 Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit  Cuicocha Lake.
Discover the Magic of Otavalo: Immerse Yourself in Indigenous Culture and Vibrant Markets and visit Cuicocha Lake.
Ecuador

Long day driving around. Cuicocha Lake was underwhelming but it was a nice place to get out and stretch. Enjoyed stops along the way for native treats. Could have spent more time at the market. Lunch at old estate was a nice surprise

Quality of Experience
Food
Guides, Drivers and Staff
Maurizio and Maria
Transport
Comfortable ride
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World
Quito

Chocolate tasting, tour of old town

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacha Lodge  - Return to Quito
Sacha Lodge - Return to Quito
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacha Lodge Day 3
Sacha Lodge Day 3
Yasuni National Park

Crane views, Piranha fishing, indigenous village

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacha Lodge Day 2
Sacha Lodge Day 2
Yasuni National Park

Hiking and tower views

Quality of Experience
Hikes were a bit drawn out. would appreciate a little more free time
Food
Guides, Drivers and Staff
Transport
Sacha Lodge Day 1
Sacha Lodge Day 1
Yasuni National Park

Beautiful accommodations in the heart of the Rain Forest. We watched squirrel monkeys jump from tree to tree right from the back deck of our room

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quite an adventure from Coca to the lodge, but well worth it
Transfer out Quito and flight to El Coca
Transfer out Quito and flight to El Coca
Ecuador

No issues

Quality of Experience
Food
Buffet breakfast at the hotel is very nice
Guides, Drivers and Staff
Transport
Transfer from the Airport to the Hotel.
Transfer from the Airport to the Hotel.
Quito

Could have stayed closer to the airport for this brief overnight stay

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: María Belén Villacrés
María Belén
María Belén Villacrés
Local specialist in Quito | Replied on Mar 30, 2026

Hi Patricia,
Thank you for your message and for trusting us with your trip, I really appreciate it. I’m glad to know everything went smoothly and that you were able to enjoy each destination without concerns along the way.

It’s great to hear that the guides and drivers made a positive difference in your experience. I’ll be sure to share your comments with María & Maurizio and the rest of the team, they’ll be happy to know their work was appreciated.

Thanks again for your recommendation, and I hope we can help you with another trip in the future.
María-Belén

We enjoyed our trip a lot. Our guide Alejandro was great
Ecuador | Feb 23 - Mar 7, 2026

K
Ken G.
Chicago, IL | Reviewed on Mar 15, 2026
We enjoyed our trip a lot. Our guide Alejandro was great. The only negative parts of the trip were the flights from Quito to the Galapagos were not a direct flight. It would have been better to use a different airline if needed to not have the 5 hour layover on the way. The other thing would have been to not have the long ride to go and see crater lake on the last day. That would have been an interesting day trip all by itself, but should never be added onto a another stop.
Otherwise...
Read more

We enjoyed our trip a lot. Our guide Alejandro was great. The only negative parts of the trip were the flights from Quito to the Galapagos were not a direct flight. It would have been better to use a different airline if needed to not have the 5 hour layover on the way. The other thing would have been to not have the long ride to go and see crater lake on the last day. That would have been an interesting day trip all by itself, but should never be added onto a another stop.
Otherwise thank you for a great trip.

Hotel Reviews
La Isla Hotel
Puerto Ayora

This was our favorite hotel on our trip. We could see the sunsets from the hotel. Everything was clean and well run. It was very close to the the waterfront and we could walk to the piers for trips and easily walk to the shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Margarit Boutique Hotel
Mindo

This was a great comfortable hotel in Mindo. The food was wonderful. The view from the dining area allowed for watching birds and even bats at night. There was easy access into town to shop and eat. It was a delight to stay there.

Activity Review
Adventure at Tambo Cóndor: Birdwatching, Hiking & Nature Exploration
Adventure at Tambo Cóndor: Birdwatching, Hiking & Nature Exploration
Ecuador

This was the best day for birdwatching to see the Condors. the Carunculated Caracaras, Andean gulls, and a variety of the other birds. The variety of higher altitude hummingbirds was impressive. Also enjoyed seeing the fox and deer.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Mar 15, 2026
Dear Ken,
Thank you very much for taking the time to share your thoughts about your trip. I’m so happy to know that you enjoyed the experience overall and that Alejandro made a positive impression during your time in Ecuador. I will be sure to share your kind words with him.
I also appreciate your feedback regarding the flight to the Galápagos and the visit to the crater lake on the last day. Your comments are so valuable to us, and we will take them into account as we continue refining our... Read more

Dear Ken,
Thank you very much for taking the time to share your thoughts about your trip. I’m so happy to know that you enjoyed the experience overall and that Alejandro made a positive impression during your time in Ecuador. I will be sure to share your kind words with him.

I also appreciate your feedback regarding the flight to the Galápagos and the visit to the crater lake on the last day. Your comments are so valuable to us, and we will take them into account as we continue refining our itineraries to create the best experience for our travelers.

It was a pleasure assisting you with this trip, and we are very grateful that you chose to travel with us. I hope the memories from your time here will stay with you forever.

Please feel free to reach out if your travels ever bring you back to South America. It would be wonderful to assist you again.

Warm regards,
Maria Jose

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