Kimkim Trip Reviews for Ecuador
Great experience from beginning to end
Ecuador
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Aug 25 - Sep 4, 2023
the kimkim www site provided a good way to coordinate the planning of the trip among the 6 people in our party.
Drivers and Guides all showed up as planned. Big shout out to our guide Danny (of responsible travel) as he was a wealth of knowledge on the history and culture of Ecuador. Our guide, Miguel, at Husaquila Lodge in Amazon was excellent. Our driver Segundo was excellent.
Great excursions around Banos. Great hike to base camp on Cotopaxi.
All hotels/accommodations were comfortable and helpful.

Hi Kevin and group! :)
I am very happy you liked our selection of guides, and the tailor-made itinerary, that was made specially for you, I will extend your review with them. I hope you enjoyed our beautiful country Ecuador.
Best regards from The Middle of The World,
Lucía
Beyond Any Expectations!
Ecuador
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Jul 15 - Jul 29, 2023

All three of our guides (and Sabastian's father, Alejandro) services were above and beyond any expectation I had. The guides were incredibly knowledgeable about their, country, politics, the flora and fauna, and as an added bonus, where entertaining with fantastic personalities.
Sabastian and Sergio were especially memorable due to the incredible places they took us and their knowledge, and personalities. read more

Hola Mary,
I´m so happy you liked our selection of guides, I will extend your review with them. I hope you enjoyed our beautiful country and our special ecuadorian roses.
I hope you can visit us again and recommend us with your family and friends! :)
Kind regards,
Lucía
Highly recommend kimkim for Ecuador holiday!
Ecuador
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Jul 14 - Aug 3, 2023
I had a fantastic once-in-a-lifetime holiday in Ecuador - thanks to kimkim! Our local specialist, Mathias, was very accommodating as I had many requests and questions. He was responsive and flexible in setting our itinerary. He was also in great communication with us throughout our trip. I appreciated that we worked with many local tour companies throughout the trip, supporting the local economy and experiencing the culture of Ecuador. I highly recommend kim kim and I am grateful to Mathias... read more

Dear Lisa,
thanks for your kind words! And thank you for choosing Ecuador as your destination for this special birthday trip! I'm happy to hear that you and your family enjoyed the various places you visited.
I'm glad that by working on the itinerary together, we could include almost everything you and your family wanted to see and do. And for everything you missed out on this time, we'd be happy to have you again as our guests someday!
All the best,
Mathias & the Authentic Ecuador team
Our guide in and around Quito, Sebastian Carr...
Ecuador
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Jul 15 - Jul 29, 2023

Our guide in and around Quito, Sebastian Carrera, was spectacular.
Our guide in the Galapagos, Vivianna, was good, just not the enthusiasm of Sebastian.
Our guide in the Napo Cultural Center, Sergio, a/k/a, Tyson, was another outstanding guide. read more

Hi Randy,
Thanks again for your trust ans the feedback. I´m so happy all of you enjoyed this trip and the incredible Ecuadorian scenery.
The team is very happy to meet people as special as you visiting us.
I hope you can visit us again! :)
Kind regards,
Lucía
Everything we wanted and more!
Ecuador
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Jul 26 - Aug 3, 2023

Tamer was an INCREDIBLE travel agent for our trip to Ecuador! He was all we could ask for:
1. Very attentive to our needs and wants for the trip
2. Patient when I needed time to make decisions for the trip
3. Helpful in giving us tips to prepare and pack for the trip
4. In contact with me daily during the trip to make sure we were well taken care of.
So pleased with his service and I highly recommend him to help you plan your trip to Ecuador!

Dear Nimisha,
I can't be thankful enough for your review and kind words, it fills my heart with joy to know I was part of making this an amazing family vacation. Your detailed review will serve as a great reference for our future travelers here at kimkim who will benefit from your comments. I will your feedback about Hotel La Fiesta to their management so they can take the necessary corrective measures, as I apologize for the inconvenience there.
I look forward to hearing from you again, maybe we can plan a comeback trip as Ecuador and the Galapagos still have a lot to offer :)
Best,
Tamer
Best Trip Ever!!!
Ecuador
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Jul 18 - Jul 26, 2023

When the guide I had been talking to about our upcoming trip to Ecuador fell through, I reached out to Kimkim on a lark. Mathias responded shortly thereafter and, over the next couple of weeks, put together a fantastic itinerary for us - all the while keeping our wishes and budget in consideration. The week we spent in Ecuador turned out to be our most fun, interesting and relaxing trip ever! Mathias had arranged for Danny Guaman to be our guide – Danny was absolutely wonderful from the... read more

Hi Jhilam,
thank you very much for your review, I'm happy to hear that we were able to make this a memorable trip (especially as it coincided with Tarquin's birthday). I'm glad to see that your trip, despite having covered many places in little time, still allowed you to unwind and return home relaxed and with many unforgettable memories (and many souvenirs it seems!).
I'm pretty sure that you will return to Ecuador someday, to see more of the country, so see you soon!
All the best,
Mathias (on behalf of the entire team)
18 days - Quito, Yasuni, Mindo, Galapagos and more
Ecuador
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Jul 9 - Jul 26, 2023

We have spent very nice and rather intensive holidays in Yasuni Natonal Park (by plane and boat), Quito-Mindo-Otovalu-Cotacachi (by car), Galapagos - San Cristobal-Santa Cruz-Isabela (by boat staying/sleeping on 3 islands)
Our experience was very good and I will recommend this type of trip to Ecuador to all people who are limited on time and have no time to plan/manage everything personally. It is possible that you can do it cheaper but you need to have a lot on information and do it long... read more

Thank you for leaving your feedbackt. We were able to solve the problem in Mindo in time because our guide told us what happened immediately and we were able to back up via phone and talk to the owner of the establishment so that they could recover the cell phone. We did it!
I am glad to hear that you had a great time in our country, all comments are read and taken as an opportunity to continue providing a quality service.
It was nice to have talked to you in person and to have you share with me first hand all the comments.
Regards
Wonderful Tour with Excellent Support
Ecuador
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Jul 14 - Jul 20, 2023

Tamer and Alejandra were wonderful to work with while planning our adventure in and around Quitó! They listened to all of our needs and concerns and crafted an agenda that was near perfect. Alejandra also supported all of our needs while traveling in Quito and checked to make sure all was going well.
Christian was our tour guide and was an absolute expert and very fun to be with for the week. It would be impossible for us to see as much as we did without him running the show.
We would... read more

Hi Joe,
Alejandra and I, and our kimkim team, can't thank you enough for your invaluable feedback and kind words, this will be an appreciated reference for our future travelers through which they will get to know about the level of services we offer. We are so happy to learn how much you and the family have enjoyed your trip with us, and your comments about the hotel/hacienda will be duly conveyed, as well as those regarding Christian, our guide, who'll be so happy to know your opinion about... read more
Tamer at Kimkim was great to work with.
Ecuador
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Jul 15 - Jul 18, 2023
Tamer at Kimkim was great to work with. Very patient with our many changes of plans. He recommended Huasquila Lodge to us. Wonderful! read more

Dear David,
Thanks so much for your review and your kind words. Nick and I are extremely happy to know you and the family have enjoyed your time at Huasquila Lodge, and your feedback about the lodge, your 'casita', the staff, the food, and Mario the guide are highly appreciated and will be duly conveyed.
As Nick promised, your next adventure to deep Amazon will be even more marvelous, and Nick can't wait to plan it with you :)
Best,
Tamer
Equador
Ecuador
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Dec 29 - Jan 14, 2022

I loved every moment except the Amazon. We are from Arizona and used to very dry weather. We were not told that the hotel was not allowed to have air conditioning. Even eating was outside. We were warned about Mosquitos but were not it at all. Hacienda Zuleta ,I think that is how you spell it, was the most beautiful place I have ever been in my life.
We rode horses to the Condor refugee camp and goes down in History as the most of a day I have ever had!!!
I would have scheduled another... read more

Hi Maggy,
thanks for your message and your comments on your trip! It was a pleasure to have you and Luke as one of our first guests after the pandemic!
I'm sorry about the issue with the A/C in the rainforest, that's something we should have reviewed beforehand. Happy to hear that you enjoyed Zuleta, it's a truly magical area!
For your next trip to Ecuador (there are other beautiful places to be explored, for example the Galapagos), we could pick a hotel in a different area of Quito, for example in the New Town.
See you again soon in Ecuador,
Always safe travels,
Mathias
Perfect Andes Bike Tour
Ecuador
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Jul 4 - Jul 10, 2023

We had fun! Isabel was excellent in providing the right amount of preparation and support for this vacation. Quito and the national parks were truly unique experiences for our party of seasoned cyclists yet there were no fears, there were no surprises and nothing went wrong on our vacation. Thank you Isabel for maintaining What'sApp contact with us throughout our journey. Biking guide Alirio and driverJose were the best , always accommodating to our needs. Both anticipated our biking... read more

Hi Warren,
Thank you so much for your review! I'm happy to hear that you had a great time during your vacation in Ecuador. It's awesome to know that everything went smoothly and there were no surprises or worries. I'm really glad you had unique experiences and enjoyed the challenging routes tailored to your seasoned cyclist group. Alirio and Jose are the best.
I'll definitely share your kind words with the entire team. We're all super excited to have been a part of creating such a fantastic experience for you.
Thanks again for choosing to travel with us!
Best,
Isabel
Great Mindo Tour
Ecuador
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Jun 23 - Jun 23, 2023
Our Mindo forest tour was great. Marco picked us up on time and was more than flexible with what we wanted to do. Back on time with great memories of birds, zip lining and the scenery of the Mindo area. read more

Dear Alan,
Thank you for your amazing review!
I am thrilled to hear that you had a great Mindo forest tour. Marco is an excellent guide, and I am happy that he provided punctual and flexible service to ensure you had a memorable experience.
It's wonderful that you were able to enjoy the diverse birdlife, exhilarating zip-lining, and stunning scenery of the Mindo area. I hope these incredible memories will stay with you for a long time, and remember we still have a lot of planning to do... read more
Alvaro was extremely good with making all my ...
Ecuador
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Jul 1 - Jul 4, 2023
Alvaro was extremely good with making all my arrangements which were last minute. Everything ran very smoothly and according to my itinerary. All the bookings for transfers were with credible local guides who were friendly and very helpful and thoughtful. All in all an excellent service read more

Hola Alishia!
Thank you so much for your kind words! I truly appreciate your feedback. I am thrilled to hear that everything went above and beyond and that your last-minute arrangements were a smooth and enjoyable experience.
I always believe that creating a welcoming and hospitable environment is essential in ensuring you have a memorable and enjoyable trip.
I am so grateful for the opportunity to have served you and am looking forward to assisting you in the future. If there's anything... read more
Wonderful trip to Otavalo, Papallacta and Guayaquil
Ecuador
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Jun 21 - Jun 27, 2023

Cristina planned our trip to Ecuador highlands and to Guayaquil. I had my 17 year old and 7 year old with me. We had an absolutely eye opening and unforgettable experience. Our unfatigueable driver-guide in the Highlands, Pablo, took us everywhere and taught us all about Ecuador along the way. We really couldn't have seen all that we did without him, and we felt really grateful. Our itinerary was perfect--interesting for me and fun for the kids. In Guayaquil we had Freddy and Cristopher and... read more

Thank you so much for your worth review Ivy!
I am so happy that you and your children could come to Ecuador.
We enjoy figuring out what would be the best trip for you as well, and we are super happy that you were satisfied with the end of your family adventure!
Know that we loved to help you out, and that Ecuador will always have open doors for you!
Safe Travels to all the Family!
Best wishes
Cristina
Great taste of Ecuador experience
Ecuador
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Jun 18 - Jun 25, 2023
Tamer was a great and very responsive planner with us. He worked with us on redesigning the itinerary a few times to prioritize seeing as much of Ecuador as possible even if it meant some long days of travel (he did warn us!) he helped all the way through planning and then was very communicative while we were on our trip as well, helping to suggest restaurants or other activities if we wanted to add / change up our days. Overall, highly recommend Tamer for helping you plan your Ecuadorian... read more

My dear Leland :)
Thank you so so much for your invaluable feedback, your kind and encouraging words only make us better here at KimKim as well as at Responsible Travel Ecuador :) Indeed, we had a packed itinerary due to the short duration you and the family were spending here in beautiful Ecuador, I was so happy you managed to enjoy most of our excursions, and I really hope that you are feeling better now :)
I look forward to hearing from you again, maybe we can plan a trip to Peru, or Colombia!!
Again, we really appreciate your feedback, Leland.
Yours,
Tamer
Super responsive in customizing our trip and our guide Sebastien was awesome
Ecuador
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Jun 18 - Jun 25, 2023
Tamer was great with local color and super responsive. And our guide Sebastien in Quito/ Cotopaxi/ Otavalo/ Baños was awesome. He showed us all the highlights and provided tons of inside color. Would highly recommend! read more

Dear Kearney,
I am so glad to know you have enjoyed your trip with us :) You managed to do all excursions and I'm so happy for that. I will make sure to pass your positive comments to Sebastian and our guides in Baños, it is such an encouragement for us here at KimKim, and for our guides to keep up the good work and even improve our services, thus it's priceless, and I really appreciate it.
Hope to see you and the family again :)
Best,
Tamer
Great activities but fully research the ‘hotels' chosen for you or you’ll regret it
Ecuador
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Jun 9 - Jun 16, 2023

We had a thoroughly enjoyable trip. The activities, Mountain Bike riding, zip lining, hiking up the Cotopaxi Volcano and rafting were so much fun. Our guide was exceptional, very knowledgeable about his country, the various fauna and birds. Our unplanned visit to a chocolate factory was excellent. Christian Chalcualan made the trip for us. Nothing was too much trouble for him. The owner of the biking tour Eric, our Cotopaxi guide Luis and Ronnie the rafting and Kayaker were all top notch... read more

Hello Mick,
I hope you are doing great!
First and foremost, I'd like to thank you for your feedback. I'll let the service providers know about it. It's important to know your thoughts on the trip because it helps us improve our recommendations for hotels and other aspects of the trip. However, please note that the accommodations weren't initially of a superior tourist standard because all of the hotels we made the decision to use are tourist hotels, and we always plan and organize the... read more
We had an amazing time on our trip in Ecuador...
Ecuador
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Jun 2 - Jun 10, 2023

We had an amazing time on our trip in Ecuador. The hotels were perfect, providing clean places to sleep along with delivering character. All of our guides along the way were kind, punctual, and very informative. Mathias met us on the second day and checked in regularly with us. Santiago was so fun and informative on our bike tour. Alerio was wonderful. He was patient and fun and very informative. We really enjoyed our time with him.
The whole trip ran smoothly and according to plan.... read more

Hi Kelly & Stephanie,
thanks a lot for sharing your comments (and photos) regarding your trip to Ecuador!
I was happy that finally, we were able to receive you as our guests, since your first attempt last year had to be postponed.
And I'm glad to hear that you enjoyed the activities and places, so it seems the wait was worth it!
I also appreciate your comment regarding the cooking class, I will check what happened, as it was supposed to be hands-on, and not just watching (but I suppose the... read more
An awesome experience all around
Ecuador
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Jun 2 - Jun 10, 2023

We had a great trip to Ecuador coordinated by Mathias. It was easy to plan, he was great with our questions, and the experience that was delivered was amazing! Our guide Alirio was top notch. He traveled and did all of the activities with us for the entire trip. We had other guide specialists join us for specific activities. Everyone we worked with was super friendly and very knowledge about the area and the activities. We had 100% trust in our guides! Hotels we not only clean and... read more

Hi Kelly & Stephanie,
thanks a lot for sharing your comments (and photos) regarding your trip to Ecuador!
I was happy that finally, we were able to receive you as our guests, since your first attempt last year had to be postponed.
And I'm glad to hear that you enjoyed the activities and places, so it seems the wait was worth it!
I also appreciate your comment regarding the cooking class, I will check what happened, as it was supposed to be hands-on, and not just watching (but I suppose the... read more
we are very happy that we called KIMKIM and ...
Ecuador
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May 18 - May 28, 2023
we are very happy that we called KIMKIM and Lucia was the best person we talked to . we talked to her multiple times for last 2months for the tour and she was always available to talk and we got great advice and answered all our questions.
She guided us for the trips ,excursions and local smart shopping , hotels ....etc
I would recommend KimKim and Lucia to anybody looking for tour to Ecuador and near by Latin countries .
Transportation arranged by Lucia along with local Guides... read more

Hi Jay,
I hope you are doing well!
I would like to thank you for those lovely words, and feedback about the whole trip, it is very useful for me as a travel specialist, those details makes us improve every day more with future travelers also we will give this information to our coworkers and providers, they should know the comments our travellers has.
In addition it was really nice to plan this tailormade trip plan, also it was a pleasure to meet you, thank you one more time for the trust.
Thank you so much :)
Best regards,
Lucía