Kimkim Trip Reviews for Ecuador

Our mountain guide, Camilo, was exceptional. He made us feel very safe and helped 2 of us summit Cotopaxi. You should use him whenever you get a chance. I can't say enough about how fun, knowledgeable and capable he is. He managed our acclimitization hikes perfectly helped us in so many ways.

I would spend some time refining the "gear list" you recommend. There were things we had at home that didn't show up on the gear list that were required. This resulted in us spending a few hundred dollars rebuying gear we already own.

We need to express our deep thankfulness about your great job. Amazing organisation, logistics and of course the brilliant tour guide- Havier. Thanks to him we learned so much of your beautiful country. All of you guys are excellent. It is a great pleasure to communicate with Havier knowing so exhaustive information about your country. We’ve been to 85 countries globally and can confirm you do the job very well and professionally. Tourism in Ecuador must soar due to people like you. We wish you health and good luck
Thank you

Georgi and Mariana
BULGARIA

We LOVED our experience with KimKim!
Paul made the planning process very easy and catered to all of our very specific requests. Our tour guide Robert was so personable and very knowledgable, which made our tours educational and fun. We felt like it was a perfect mix of adventure, culture, sight-seeing, and experiencing new things. There were also some surprises included that made our trip even more special. We would definitely recommend traveling through kimkim!

Hotel Reviews

Napo Cultural Center

Quito

We loved staying here! It was such an incredible experience to be able to stay with members of the Kichwa community. We felt very well taken care of during our stay.

Holiday Inn Express Quito

Quito

This hotel was perfect for us! It was clean, safe, and comfortable.

Activity Reviews

Day trip to Mindo

Quito

Feeding the hummingbirds and holding the butterflies was beautiful!

Wayusada - Transfer to Coca - Flight to Quito

Ecuador

Indigenous community - Canoe ride - Night walk

Yasuni National Park

The canoe ride was incredible!! We saw so much wildlife and had so much fun.

Parrot clay lick - Indigenous community - Observation Tower

Yasuni National Park

Arrival to Coca, transfer to rainforest lodge, rainforest hike

Ecuador

Hot Springs of Papallacta

Ecuador

Very relaxing, we really liked spending time here.

Visit the "Middle of the World"

Ecuador

I loved how interactive this was. We learned a lot!

Quito City Tour

Ecuador

So fun to learn about the history of Quito and to get to experience the food and culture!

Otavalo Market & Cuicocha Crater Lake

Quito

Amazing!

Absolutely amazing experience right from the start! Paola was extremely responsive and generated a trip capturing everything I wanted for a last minute trip. In Ecuador we had the best tour guide we have ever had- Sebastian. This was an adventure packed, yet stress free trip all because of these two amazing people!

This trip experience was one of the best handled we have ever had. Linda was very helpful and listened to what we thought we wanted to do and then discussed it with us. Ariel was also a great help. I was very surprised that Ariel actually showed up at the hotel our first morning to make sure everything was OK. Our guide, Sebastian Carrera was easily one of the best guides we have ever had on any of our trips outside of the US. He was like traveling with a member of our family who just happened to be VERY knowledgable about Ecuador and seemed to know everyone we came across. He did a wonderful job coming up with an itinerary on the fly because the E20 was closed due to landslides which meant we had to go the long way down near Archidona. On the way back to Quito we stopped in a few different places. Sebastian also assisted us with getting all our electronic paperwork submitted properly for getting to the Galapagos. One really nice thing to note was when we were dropped off at the airport to fly out to the Galapagos we recieved white glove service where we were escorted over to bag inspection while our guide went with our passports and got our boarding passes and bag tags. they then walked us over to the bag drop and then over to security. It made the whole process stress free and seamless. When we got out to Galapagos we were met by Daniella who again was wonderful. Marcello, our driver was great also. after leaving the airport, we drove out on Santa Cruz and hiked around for a bit observing the giant tortoises. We also made it to the Charles Darwin research center and Daniela was very knowedgable about everything. The following day we walked down to the bus stop and took a bus back to the port to take a boat out to Isla Bartolome. One thing to note here is that the itinerary listed the trip out to Isla Bartolome was on a "modern yacht". The boat we were on was a 68 foot sailboat. While this was not an issue for us because the crew was great, the food was great, the whole experience was great, some others might take issue as i am not sure if I would classify it as a modern yacht. Its more of a "classic sail boat" which we enjoyed fully. The trip out to Bartolome was fun and out guide on the boat was Candi. She guided us around the island all the way up to the top. Bartolome is a little bit of a hike. Getting off the zodiac, we had to step over a sea lion on the steps while the Blue Footed Boobies watched us. There are alot of stairs so if you have difficulty walking this is something you may want to consider before going. After spending some time on Bartolome we went Isla Santiago and snorkeled for a bit after seeing penguins, sea lions and sea turtles. The snorkeling was like swiming in a fish tank, there was fish, the occasional penguin, and other wildlife everywhere. The following day Daniela met us at our hotel and we went out to Tortuga Bay for the day. on the walk out we saw sea lions and the swimming iguanas. The bay is very peaceful. there werent alot of people there and we easily found a spot under a tree in the sand. Our trip back to the airport was handled by Marcello. He picked us up at our hotel and was with us all the way out to the airport to fly home. Again, it was white glove service all the way. he handled out bags from the hotel all the way to taking them off the bus at the airport. This was the first time we used KimKim and based on this experience, it wont be the last. KimKim will easily be our first choice moving forward when looking at countries we are traveling to where having a currated, guided experience is desired.

Hotel Reviews

Acacia Galápagos Boutique Hotel

Puerto Ayora

The location of this property is perfect. its about a block away from the main street where all the shops and resaurants are. The staff here were always super friendly and ready to assist if needed. when you are registering for travel out to the Galapagos the hotel in the list is actually in the drop down list as "Galapagos House" and not Acacia Galapagos Boutique Hotel.

Authenticity & Character

Location

its a block off the main street which is very close to the nightlife but far enough away that you dont hear anything.

Staff

Cleanliness & Comfort

Kuyana Amazon Lodge

Archidona

If youre looking for a place to stay in the Amazon where you are immersed in the environment, this is your place. The staff were all very friendly and the meals were amazing. We were in family unit 2 overlooking the pool. The room was spacious and clean. The grounds are well kept and theres a creek on the property which kept my son busy when we got back on site after our excursions. Be sure to say hello to Ramona if you go (the resident spider monkey)

Authenticity & Character

The hotel was built to blend into the jungle.

Location

The location is far away from anything, at least it seems that way.

Staff

Santi was always there in the dining area if we needed anything. I dont remember the two ladies in the kitchen but they were great also. Santi and the kitchen staff made us a birthday cake to celebrate a birthday in our group complete with a palm crown and headbands for the rest of us. Santi also went out and found some grubs and grilled them up for us! The staff are all wonderful at Kuyana Lodge

Cleanliness & Comfort

Patio Andaluz

Quito

When traveling to other countries I like to immerse myself and not be in a chain hotel. This hotel is absolutely wonderful. Its based around an old colonial home and has TONS of character. The staff are all extreemely friendly and always willing to assist if you need it. I arrived late at night and technically the restaurant was closed but the staff offered that we could sit in the bar area and there were some things that they could make us if we were hungry. This was totally unexpected and appreciated. The breakfasts were also great and there was always more than enough. T

Authenticity & Character

The hotel is technically a historic colonial home. The restaurant is technically in one of the courtyards. The hotel itself is beautiful, its not your typical hotel like a holiday inn.

Location

his hotel is about 1 1/2 blocks away from the main plaza in Quito and only a few more block away from San Francisco square. The Basílica del Voto Nacional is a little bit further but technically walkable also.

Staff

Everyone at the property were always ready to assist if we needed any help.

Cleanliness & Comfort

Activity Reviews

Guided Hike to Tortuga Bay

Galapagos Islands

Daniela was our guide for this and was amazing. She picked us up at our hotel and we walked out to Tortuga Bay. you have to go out through the preserve along a path (a few miles to the actual bay). As you come out of the preserve you arrive at a beach with white sand, black volcanic rocks and bright blue water. There is no swimming allowed at this beach so you turn right and walk down the beach. after a while you cut through another tree line and it opens up into a calm serene bay. There are plenty of places for shade under the trees at the edge of the beach to lay down under.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Excursion to an uninhabited island

Galapagos Islands

We chose to go to Isla Bartolome. We were advised that this island has less wildlife typically but the landscape is more inspiring because of pinnacle rock. We were fortunate enough to be greeted by a sea lion which we had to step over to get on to the island as well as blue footed boobies on the cliff. The rest of the island is a little bit of a hike along a wooden pathway with numerous steps up to the top of the island.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amazon Safari

Ecuador

Sebastian got us to Ahuana la Punta where we boarded a river boat and went down river to AmaZOOnico and had a guided tour all throughout the property. After that we got back in the boat and went to Wankuriska Ayllu Canelos and spent some time with a Quechua family and learned about making ChiCha as well as pulling fibers out of plants to make string and rope. We then ventured to another location where there was a pond with cayman. After that we went to Cesars home (our boat captain) and we were taught how to use a blowgun and alsowere walked through the whole cacao/chocolate process. we even roasted our own beans, shelled them and ground them. We then made our own chocolate sauce for a fondue. Everyone we came across on this adventure were warm and welcoming.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer Quito - Rainforest Lodge in Archidona

Ecuador

Sebastian made the best of the situation as the E20 was closed due to landslides. we had to take the long way to the lodge. we stopped at a lot of places along the way to sightsee and do some fun activities like Casa de Arbol, a few waterfalls, and Devils Cauldron.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quito City Tour

Ecuador

Sebastian was absolutely wonderful. He was very knowledgable and seemed to know everyone! He was able to get us into some things that were seemingly closed after having a chat with folks at some of the sites we went to.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the "Middle of the World"

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Our 6-day Galápagos trip with kimkim, visiting San Cristobal, Isabela, and Santa Cruz, was outstanding in every aspect. Organization was seamless—transfers, ferries, and daily excursions all went flawlessly, and every detail was coordinated in advance, making the experience truly worry-free. The hotels were comfortable, clean, and charming, with attentive staff at each location.
Excursions and guides were a highlight: we explored iconic wildlife sites, went snorkeling with turtles and sharks, and enjoyed insightful guided tours to giant tortoise reserves and the Charles Darwin Research Station. The guides were exceptionally knowledgeable, enthusiastic, and engaging, making each activity both fun and educational (special thanks to Viviana in Santa Cruz).
In Quito, the service quality continued at the same high standard. Special mention goes to Matteo, who was especially helpful—offering insightful guidance, arranging smooth logistics, and enhancing our city experience with his expertise and friendliness.
We highly recommend kimkim for a Galápagos and Quito adventure—well organized, reliable, with excellent guides, great service, and memorable experiences from start to finish

We had an absolutely wonderful time on our trip to Ecuador and Paul was a big part of making it so special and memorable. Everything from the airport pickups/dropoff to checking in at the hotels and airports was effortless for us. They helped us pick out wonderful hotels, lodges and cruises. Our tours were fun and informative and they even suggested a cooking class which was one of the highlights.

Paul met us at our hotel in quito, gave us a welcome gift of coffee, chocolate and wine, and was always available for any questions. He even picked up the phone on a saturday morning when we thought we missed a pick up but we actually missed the time change going to the Galapagos.

I would absolutely recommend Kimkim for a trip to Ecuador. Ask for Paul!

Hotel Reviews

Sacha Lodge Yasuní

Quito

what a beautiful place. The journey to get there is kind of crazy - flight, boat, hike and canoe, but it was absolutely worth it. Our guide, Fausto, was from the area and knew so much - plants, animals, birds, bugs and snakes. The food was delicious. They were so accommodating with our dietary restrictions (gluten free) and walked us through the buffet and dinner menus. They even made gluten free versions. The rooms and shared space were clean and inviting. Days included walks, canoe rides, chocolate making, animal spotting. There were also places to just sit and listen to the birds, watch the monkey and enjoy the experience.

Authenticity & Character

Location

Staff

Fausto was an amazing guide. The staff was friendly and helpful.

Cleanliness & Comfort

Hotel Mama Cuchara

Quito

We loved this hotel. The staff is extremely friendly and helpful. We had a few early mornings and if we couldn't make the buffet and they gave us a to go breakfast. Although I would try to make their breakfast. It was delicious. There are treats left in your room every night. They even left gluten free versions. The bar/restaurant on the roof is wonderful with views of the city, great food and drinks, heaters and they'll bring you out a poncho if it's chilly. The hotel is beautiful with an interior covered courtyard. You can walk to old town or get a cheap uber.

Authenticity & Character

It is such a beautiful hotel. I loved the courtyard and rooftop bar.

Location

walking distance to historical center/old town

Staff

They were so great. They went above and beyond to make sure we were comfortable.

Cleanliness & Comfort

Activity Review

Quito Cooking Class

Ecuador

This was one of the highlights of our trips. I'm so glad it was suggested. We met the chef in a amazing restaurant that had a side kitchen set up. The chef made the class fun. The food we cooked was amazing - coconut shrimp, soup and chocolate and fruit for dessert. All the ingredients came from the market that morning. We had a bowl of 10+ different types fruit to choose from. We only recognized the bananas and strawberries. The rest of the fruit was a tasty mystery. Do this!

Was a very nice trip experience, easy communicate before the trip, tour well planned and professional guide, we recommend Kimkim's hard works! if any suggestion maybe tour bus can update newer.

Sofia Wen

This was a wonderful trip. Thanks to kimkim for working with Responsible Travel of Ecuador, to Sebastian, our outstanding guide in Quito, to Sani Lodge in the rainforest, and to Raul, our excellent guide during our stay at Sani Lodge.
Sebastian met us at the airport in Quito and drove us to our hotel (La Casona de la Ronda – excellent, recommended) in the city. The next day he took us to the Middle of the World where we toured the museum and visited the actual equator line. This was fun and informative and the museum tour guide was very good. Afterwards, we drove back to the city and Sebastian led us on a fascinating and informative walking tour, stopping for lunch in the afternoon.
Next day Sebastian drove us out to Otavalo, stopping at a rose farm on the way. We participated in a cooking class in Claudia’s house. She was very hospitable and it was great fun picking herbs and vegetables in her garden and preparing a traditional Ecuadorian lunch. Then we drove back to the city, stopping to visit the market in Otavalo and, briefly, for traditional bizcocha cookies.
Next morning we took a short flight to Coca and a three-hour boat trip along the Napo River and tributaries to Sani Lodge. Our guide for this portion of the trip, Raul, met us at the Coca Airport. The boat ride was fascinating and we began to feel as if we were in an entirely different universe. Sani Lodge is owned and operated by the Kichwa Indigenous People. Everyone working there made as feel so welcome and seemed to be incredibly proud of their heritage and their accomplishments.
We traveled with Raul, assistant guide Pato, and two other guests on several trips in a small canoe during the next three days observing the lush and dense rainforest and spotting innumerable birds, monkeys and other creatures. Sometimes we hiked on muddy trails, sometimes we went out after dark to experience the night time sounds of the rainforest, and sometimes it rained quite heavily. On one trip we visited a small Kichwa settlement. The inhabitants were very gracious, sharing knowledge about their simple and humble lives and teaching us some traditional cooking skills. Raul’s knowledge of the ecosystem and it’s plants and animals was remarkable and he was ably assisted by Pato. Accommodations at the lodge were excellent and the food was very good. The entire experience was wonderful and truly exceeded our expectations.
After our three-day stay, we returned by boat to Coca, then flew to Quito to await our flight home. We enjoyed this trip greatly and learned so much. Very highly recommended.

We worked with Majo and Steven to plan our Ecuadorian adventure, which included the Napo Cultural Center in the Amazon, Chilcabamba in the Andean region, and Casa Aliso to close out the trip in Quito. Majo was patient and thoughtful as we went back and forth about the details of our itinerary. She adapted to our wants/needs and the result was a well-planned and executed trip with a lot of moving parts. Our tour guide, Luis, in the Amazon was a 10/10. Incredible wealth of knowledge and really made our time in the jungle special. Chilcabamba was a modern, rustic lodge surrounded by wildflowers and beautiful views of several volcanoes. The food prepared by the staff was fresh, local and delicious. Casa Aliso in Quito was perfectly situated for those that enjoy exploring the city on their own as it was very safe, and centrally located to dining hot spots, shops and local attractions. Taking the metro to the old city was a breeze and felt totally safe (also an incredible engineering feat). Majo & Steven went above and beyond to ensure everything was going according to plan and that we were happy. They checked in on us regularly on the what’s app thread and were highly responsive when we had questions. We also enjoyed meeting them at a local brewery to share insights from the trip. They were sweet, sincere and full of knowledge about what makes Ecuador special. Overall, we feel like we stumbled upon a gem with KimKim and we have been recommending to friends & family since. Thank you for an unforgettable adventure. We’ll be back!

My daughter and I spent two weeks making memories for a lifetime in Ecuador and the Galápagos Islands. The folks at Kimkim provided a fabulous itinerary that allowed us to experience so many different aspects of this wonderful country and its people. Perhaps the best thing they did for us was to find a superb driver and guide, Cristobal Cabezas, who accompanied us throughout our journey and offered valuable historical and cultural insights along the way. He introduced us to many gastronomical specialties--such as guinea pig (cuy), and (more to our taste) local ice cream and chocolate. Cristobal took us places that most tourists would never see, and helped us appreciate the many beautiful and interesting places we went in Ecuador. Some highlights included taking a cable car up to Pichincha, one of the volcanoes that surround the capital city of Quito. The views from the top are spectacular, and it was fun to dangle over the valley on a swing that is a short way up the mountain, available to all who are willing to climb a bit in the oxygen-depleted air. Another highlight was the cooking class that was arranged for us. We tasted fruits that we didn't know existed and learned how to make some traditional--and delicious--food that we can enjoy again back at home with the recipes from our meal. One of our favorite spots was Maquipucuna Reserve, a lush, verdant, privately controlled preserve in the cloud forest that made us feel like we were in a different world. Our only regret was that we were able to spend so little time there--it would have been nice to be able to explore the maze of pathways longer and relax in the beautiful lodge. We got to bird watch in Mindo, where we caught glimpses of toucans, parrots, and many other brightly colored species of birds. In Mindo we also went on a night hike with a knowledgeable guide who pointed out numerous critters of various shapes and sizes and genuses--scorpions and fireflies and other insects, as well as nocturnal birds and mammals. After spending a couple of days in the cloud forest, we spent a morning at the vibrant, colorful market in Otavalo, which featured every indigenous handicraft imaginable of exquisite quality--blankets, scarves, jewelry, ponchos, tablecloths, clothing, and more. Again, we wished we had had more time to spend there. We easily could have spent a full day wandering the stalls and inspecting the artisanship and skill of the artists and vendors there. As wonderful as all of our excursions in Ecuador were, the Galápagos Islands offered an entirely different and even more spectacular adventure. On our various expeditions we learned about the blue-footed boobies, frigate birds, penguins, sharks, sea turtles, iguanas, sea lions, and of course, the giant tortoises that inhabit the islands. The islands abound in wildlife of countless varieties, and none of the amazing creatures that we saw seemed to be afraid of humans. We were cautioned to not touch, but they paid little attention to us as we gawked and marveled at the abundant flora and fauna on these amazing islands. Overall, we had a fabulous adventure, thanks to the excellent care of our Kimkim hosts!

Hotel Reviews

Hotel La Laguna

Puerto Villamil

Located right across from a lagoon where flamingoes hang out, it is a lovely, comfortable, clean hotel with a friendly, helpful staff. Enjoyed this hotel more than any other on our trip!

Capitan Max B&B

Puerto Ayora

Lovely rooms and host. Clean, comfortable, and great location.

Hotel Acoma

Otavalo

Small room and bathroom with the worst shower imaginable, alternating scalding and frigid water. One plus was that it was very quiet.

Sisakuna Lodge

Mindo

The rooms were spacious, but the shower was not even lukewarm, and I don't think the sheets were clean.

Vieja Cuba

Quito

Pleasant and clean, although the rooms were quite small (cozy). Very friendly staff.

Activity Reviews

Night Walk in the Cloud Forest

Ecuador

We had an excellent guide who could find nocturnal critters in the darkness that were absolutely amazing!

Snorkel at Los Túneles

Ecuador

Wow! Otherworldly terrain and extraordinary access to amazing sealife while snorkeling. Definitely a highlight of our trip!

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

There was no kayaking, but the snorkeling was interesting, and we saw some beautiful and fascinating animals.

Excursion to an uninhabited island

Galapagos Islands

Nesting season for the blue-footed boobies--they were everywhere! We were able to get quite close to them, and they seemed quite unbothered by our presence. Amazing!

Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz

Galapagos Islands

Daniela, our guide, was so kind and informative. The tortoises were everything we had imagined they would be! A fascinating excursion that brought to life everything we had read about the Galápagos.

Maquipucuna Reserve

Ecuador

Paradise on Earth. Not to be missed! Such a beautiful place! The trails were delightful, the lodge was gorgeous, the food was delicious, but the best part is the story of the couple who started acquiring land for this exquisite preserve. One of the most beautiful and tranquil places we have experienced anywhere.

Ride the Cable Car to Pichincha Volcano

Quito

Wonderful view of Quito and beautiful trail up to the volcano (although we didn't go the whole way). Loved swinging on the swing at the top!

Quito Cooking Class

Galapagos Islands

Our cook and teacher, Dennis, was fabulous. We loved the food, which was plentiful, and the instruction was accessible and fun. One of our favorite activities!

Papallacta Hot Springs & Spa

Ecuador

The hot springs are great, but the best part of this excursion was walking one of the beautiful paths up to a waterfall, through some of the most stunning landscape imaginable. Lovely!

Paul checked in almost everyday and also booked a last minute tour for me. Franklin was my guide to Mitad de Mundo and was amazing. He even followed up the following day. My stay in Galapagos booked by Paul, was perfect. I has 3 guides, Astrid, Tamara, and Yuliana all very friendly. My transport driver Angel was on time and accompanied me all the way. This Ecuadorian Team is outstanding and highly recommended!!! Thanks Paul

Hotel Review

Acacia Galápagos Boutique Hotel

Puerto Ayora

Great location, fresh breakfast every day.

Authenticity & Character

Location

Located one block off the main street centralized

Staff

Cleanliness & Comfort

100%

Activity Reviews

Kayaking at Garrapatero Beach

Ecuador

Current was high and I chose not to Kayak as I am not experienced enough. We did other things and the guide and I went for an authentic local place and had encebollado.

Quality of Experience

Guides, Drivers and Staff

Angel and Yuliana were both very accommodating. Love them

Transport

Angel prompt and interactive with me

Excursion to an uninhabited island

Ecuador

Enjoying touring with a small group. Boat staff was very accommodating

Quality of Experience

Sea life

Food

Tuna again. Delicious

Guides, Drivers and Staff

Fluent in English and spanish

Transport

Shuttle

Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz

Ecuador

These tortoises are amazing animals . I had lunch at the restaurant, the freshest albacore tuna

Quality of Experience

Loving the nature

Food

Freshness

Guides, Drivers and Staff

Astrid was very knowledgeable and answered all questions

Transport

Angel was prompt

Thank you Kimkim Travel, especially Paola Feijoo, Paul Cisneros, and Ramiro for creating such an amazing itinerary for our family to visit Ecuador. Paul followed up with us each day during the trip to make sure we are happy and well taken care off and even followed up after the trip to make sure we make it home safely. We want to give a big shout out to our tour guide, Frank Vinansaca with Authentic Ecuador, who we feel more like a travel companion than a tour guide. Frank not only acted as tour guide, but also our photographer and entertainer to our kids. He is very easy going and flexible during the entire trip with always positive attitude. With his extensive knowledge of the country history, culture, geography, fauna and flora, etc. we have learned so much about Ecuador and he makes the trip so much more enjoyable.
We highly recommend both KimKim Travel and Frank Vinansaca for your next trip to Eucuador!

Hotel Reviews

Hakuna Matata Lodge

Archidona

Lovely lodge in the Amazon. The staffs are wonderful, the grounds are well kept and clean. The palm shape pool is supplied by cold spring water so it is a refreshing after a long day of activities in the jungle.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Finca Chamanapamba

Baños

This hotel is truly a masterpiece, so unique! The hotel owners really pay attention to details and so proud to share their lovely hotel with us for a few days. Every nook and cranny, everywhere you turn, there are amazing handcrafts and art works. The hotel grounds are lovely and you can see and hear the waterfall in the background.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Divina Eco Lodge

Mindo

Wonderful lodge right in the middle of the Cloud Forest. It rained the night we stayed there and we slept like babies.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Geranio

Basic hotel but clean and just want we need.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Old Town Quito Suites

Centro Historico, Quito

Wonderful hotel in the historic downtown Quito. The staffs are amazing and they even left a bouquet of flowers in our room for my husband's birthday.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Archidona - Papallacta Hot Springs - Quito

Ecuador

Love the Papallacta Hot Springs - many pools with different temps. The pools are clean and staffs are friendly and accommodating. Highly recommended after the long trips, so relaxing .

Quality of Experience

Food

Guides, Drivers and Staff

Transport

AmaZoonico Animal Rescue Center

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arrival to lodge - Free time or optional activities

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Pailón del Diablo Waterfall, Explore Baños

Baños

See so many waterfall on the route. Kids enjoyed the cable car across the river to see the waterfall.

Quality of Experience

Guides, Drivers and Staff

Transport

Rose Farm Tour

Ecuador

Visit Rose Success and learned about Ecuadorian Rose. Did not want to leave, some roses are so fragrant!

Quality of Experience

Guides, Drivers and Staff

Transport

Quito - Cotopaxi National Park - Baños

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Activities in Mindo & Return to Quito

Ecuador

The chocolate tour and facial were so much fun. Learned about how to make chocolate. Kids enjoyed painting each other's faces with chocolate. Visit Mindo's Orchid with so many special, local species of orchids that are so small, you need a magnifying class to see. So cool!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Night Walk in the Cloud Forest

Ecuador

It rained on the night of our night walk but we were able to see many frogs, scorpions, moths, and a glow in the dark fungus.

Quality of Experience

Guides, Drivers and Staff

Transport

Peguche

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Otavalo Market

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so many experiences ( chocolate tastings, coffee tastings, etc)…we feel like we are leaving a good friend in a country that we cannot wait to return to! Thank you again Paola! And Thank you Paul! and thank you Daniel!

Hotel Review

Napo Cultural Center

Quito

The Cultural Center was a great fit for us, amazing food, wonderful guides, and fabulous cultural as well as animal interactions!

Authenticity & Character

Love that it is owned and operated by the indigenous tribe

Location

Easy to do wildlife viewings each day

Staff

Everyone was helpful, professional, and truly seemed to love their job

Cleanliness & Comfort

Spotless, comfy, and great food!

Activity Review

Cooking Class

Quito

We had so much fun with Carolina, the chef! The food we made was delicious!

Quality of Experience

The fun history provided by the chef as we cooked everything

We had a fabulous trip hiking in Ecuador, including Cotopaxi, Quilotoa, Chimborazo, Cajas National Park, and Ingapirca with our great guide Milton. It included collaborative planning; when a landslide blocked the road to one of our hotels, the team quickly found a new hotel that we could get to. I cannot say enough positive things about Milton; truly a great ambassador for all Ecuadorians.

We overall enjoyed the experience of booking our 7 day Ecuador Trip with KimKim. The two travel specialists we worked with were very responsive and helpful. We had a great time during our trip thanks to the itinerary put together by the Kim Kim team. Here is a list of Pros and Cons we have found with the process.

Pros:
-Very simple to get the process started by answering a few questions about the length of your trip and the types of activities you like to do. This saved us a lot of research time and allowed us to focus on enjoying our trip.
- You’re provided ahead of time with all the details about the proposed accommodations so that you can determine if they meet your needs. All accommodations on our trip were great, including two memorable ones, Chilcabamba Lodge in the Andes and Huasquila Lodge in the rain forest.
- Our guide, Diego, who drove us around for part of the trip was fantastic. He was very knowledgeable about the Ecuadorian history and culture, and was happy to share his knowledge with us. He was always early to pick us up so we didn’t have to wait for him. He always made sure we were happy with the plan and was flexible in adjusting it to our needs. He also gave us good recommendations for local dining options.

Cons:
-While information was provided about the different activities we had planned, such as canyoning and rafting, it was not possible to obtain the names of the outfitters ahead of the activity despite repeated requests, even after making the full payment. Knowing the names of the outfitters ahead of time would have allowed us to be better prepared for the activities by looking at their specific website. As a family, it is nice to get a sense of the technical and physical levels needed for the activities, which is often better described on the outfitters’ websites.

-Some of the activity descriptions were too generic, such as “you will visit caves”. If more details had been provided, such as “you will tour Jumandi caves”, we could have looked up what that experience involves on the tour provider’s website to be better prepared.

I contacted kimkim to help craft a custom itinerary with a guide spend almost a week hiking in the Ecuadorian Andes. The kimkim staff was professional and responsive. Most importantly, they contracted an independent local guide who spoke excellent english and specialized in hiking trips.

During the trip we had to adjust the itinerary based on road conditions after a very strong storm closed the road to one of our our planned overnight stay locations. Alternative accommodations were made seamlessly, and it was great to see that the kimkim folks and our local guide were on the same page and kept us in the loop.

My one change would probably be to find a location closer to Chimborazo outside of Riobamba instead of staying in town. The town is not terribly clean and fairly noisy. While our time there was completely fine, l would suggest this improvement for the next group interested in doing a trip similar to ours.

Lastly, I can't say enough good things about our local guide Milton. He really made our trip special and we will treasure our time together for a long time.

Hotel Reviews

Santa Lucia House - Forum

Cuenca

Wonderful staff, great location, and a lovely interior. Our room was situated at the front of the hotel, so we heard som street noise, but the large sitting room just outside our room more than made up for it. Breakfast was good. We really appreciated they adjusted their breakfast schedule to accommodate us leaving early in AM on two different occasions.

Authenticity & Character

Lovely traditional Andalusian style.

Location

Less than 5 minutes to the town center.

Staff

Everyone we met was friendly and helpful

Cleanliness & Comfort

Mansion Santa Isabella

Riobamba

While the Andalusian style is nice, the staff was only moderately helpful and the room overlooking the street was very noisy.

Authenticity & Character

Location

Staff

The weekend staff was not terribly friendly or helpful. It didn't seem like they enjoyed their job very much.

Cleanliness & Comfort

Activity Reviews

Cajas National Park

Ecuador

Who knew Scotland was in Ecuador. This is a very special place to hike.

Quality of Experience

We lucked out on the weather. Go early!

Guides, Drivers and Staff

Transport

Cuenca City Tour

Ecuador

Cuenca is a special town. We were fortunate that our guide Milton was from there, so we totally benefitted from having a local experience.

Quality of Experience

Meeting our guides family.

Food

Guides, Drivers and Staff

Milton's family was awesome.

Transport

Explore the Quilotoa Lagoon

Ecuador

The hike around the crater is terrific. There is some steep vertical in the first quarter of the hike going counterclockwise, so be ready for that.

Quality of Experience

Food

Guides, Drivers and Staff

Our guide Milton recommended going counterclockwise, which was totally the right call.

Transport

We made a decision the night before to stay in Chugchilan instead of Isnilivi. Not only were we closer to the lake the next day, but we luckily avoided a major landslide that would have kept us from getting to Quilatoa at all.

Explore Cotopaxi National Park

Ecuador

We totally lucked out to see the mountain. Great hikes to the Rifugio and around the lake.

Quality of Experience

Guides, Drivers and Staff

Transport

We used a local driver for the last part of the drive.

Planning with Kimkim and the local agency in Ecuador was a great choice. It made our life super easy and everything was immaculately planned for and organized. Paola was super responsive and kind in her communications. Her local team did their best to make our stay memorable and we especially enjoyed our local tour guide, Jose, in Quito. The activites we did and places we visited were well selected for our family and we enjoyed them very much.

This is our second time using KimKim to plan a big international trip for a couple or small group. We appreciate the individualized care and service given right from the start by agents online. It is easy to customize your itinerary based on budget, activities, and timing. During the course of this trip, we encountered a third party guide who did not meet our expectations in the service or interactions provided. When we provided feedback about this experience, our KimKim agent was quick to respond and help to make changes so that the remainder of our trip was not negatively impacted. We appreciated the time and effort this took. The rest of our trip, activities, and guides were superb, allowing us to enjoy the wonder and beauty of the Galapagos while feeling truly listened to and taken care of. We continue to hold KimKim in high regard and would use their services again in the future to help in planning a memorable trip.

My trip to Ecuador was wonderful thanks to Kim Kim and their local partners. The guide they assigned to meet me at the designated airport in Quito was amazing, had no problems finding me, and/or need of further clarifications. The customized trip itinerary was seamless , clearly understood, required some last minute changes and easily modified as that took into consideration. The tour guides provided were highly skilled, knowledgeable, and personable in each of the areas of Ecuador I visited. I highly recommend using Kim Kim for all your travel needs/destinations.

Hotel Reviews

Hacienda El Porvenir

Machachi

So beautiful and charming. Highly recommend.

Casa Aliso Hotel Boutique

Quito

Hotel was beautiful and charming. The lobby hostess Michelle was amazing and helped me resolving a personal health issue.

Riviera Sucre

Otavalo

Authenticity & Character

Character and charm

Location

Central

Staff

Friendly

Cleanliness & Comfort

Clean

Activity Reviews

Hiking around Cuicocha Lagoon - Quito

Otavalo

My tour guide knew about local flora and birds. He was amazing and so much fun hike with.

Arrival and transfer to hotel in Otavalo

Ecuador