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Paola Vera Feijoo

Born and raised in Ecuador, I´m the second of four sisters. I love to make people´s dream vacations come true. Helping travelers to be the happiest is my big desire and, so far, one of my favorite achievements.
Since I was younger, I have always liked to travel and learn more about the places I have visited, such as many of the provinces in Ecuador and other countries like Colombia and Peru. I also lived in the Galapagos Islands for two years and in Montana in the US for one year.
Ecuador has my heart and soul, but I also embrace the beauty of every city and country I´ve been to.

What places and activities do you specialize in?

"I love tailor-made trips to the Galapagos Islands and the Amazon, including trekking or climbing tours in the Andes. I will curate adventurous excursions and am willing to show you the best of our culinary and cultural experience."

How did you get involved in travel?

"Since I was six years old, I have taken vacations or holidays as a chance to visit other cities in Ecuador. How? You may ask because I was a kid. Luckily, I have family in most of the provinces in Ecuador, so it was easy for me to just pick a city and be welcome.
As an adult, I took some of my adventures further, like traveling alone to Peru or even moving to the United States with my cat, Gordi.
Sharing with people of different ages, countries, and cultures has taught me much about myself and the world.
"

Please share a unique travel experience you will never forget.

"On one of my trips, I spent a week in the deep jungle in Arajuno. That was the most open-eye experience I ever had. I crossed the river, a two-hour walk soaked in water, admiring the tall trees and the monkeys jumping. I first-hand experienced the day-to-day activities of the Amazon kichwa community, like harvesting, fishing, and hunting. The Amazon definitely leaves a mark on your soul."

Paola is part of the following groups: Galapagos Islands Travel Agents, Ecuador Travel Agents, Ecuador Family Travel Agents, Galapagos Islands Family Travel Agents
Top itineraries and travel advice
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Luxury itineraries
10 Days in Ecuador - 5 Luxury Itinerary Ideas
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Recent trip reviews for Paola

Amazing Ecuadorean adventure ...
Galapagos Islands | Jun 11 - Jun 18, 2026

Jennifer
Jennifer A.
Frederick, MD, USA | Reviewed on Jul 02, 2026
Very pleased with how this trip turned out! It was worry free from one stop to the next with someone awaiting our arrival at every transition- this alone made it so easy to relax and enjoy each new adventure. The drivers and guides were top notch and a wealth of information. Paola arranged ideal accommodations and activities aT every destination. Our favorite was snorkling in the lava tunnels! Read more

Very pleased with how this trip turned out! It was worry free from one stop to the next with someone awaiting our arrival at every transition- this alone made it so easy to relax and enjoy each new adventure. The drivers and guides were top notch and a wealth of information. Paola arranged ideal accommodations and activities aT every destination. Our favorite was snorkling in the lava tunnels!

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Super accommodating and friendly
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora

The front desk staff was soooo accommodating and friendly and helpful. The breakfast staff was so engaging and the food was wonderful. Location was also ideal and within walking distance to most everything in town.

Authenticity & Character
Location
Staff
The staff here go out of there way to help and be sure your happy!
Cleanliness & Comfort
Activity Review
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

This is a must do. So many amazing creatures to see here and the landscape itself is so unique! Our guide and boat captain and crew were all amazing and helped make this a once in a lifetime experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Jul 06, 2026

Thank you so much, Jen! It truly means a lot to hear that you had such a worry-free and enjoyable trip.I'm so happy that you felt well taken care of throughout your journey. It was a pleasure planning your adventure, and I'm glad you loved snorkeling in the lava tunnels—it's one of my favorites too! Thank you again for trusting me with your trip. I hope to help you plan another adventure in South America someday :) Paola & the Authentic Ecuador team

Best of Ecuador in 2 weeks
Ecuador | Jun 5 - Jun 18, 2026

Chris
Chris B.
Scottsdale, AZ, USA | Reviewed on Jun 20, 2026

Every part of the trip was amazing and well organized, from our trip planner Paola, to our local guide Danny. The entire experience was A+!

Local specialist: Paola Vera Feijoo
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Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Jun 25, 2026

Dear Chris, thank you so much for your kind words! It was truly a pleasure being part of your journey, not only helping with the planning, but also sharing in the memories and stories you were sending along the way. I’m so happy to know that you and Carsten had such a wonderful experience. I’ll also share your kind words with Danny; he is a fantastic guide. Wishing you both all the best—Carsten with his new project, and you with your next adventure with KimKim in a few months :) Warmly, Paola

Read all Ecuador reviews

Reckless driver, unsafe van.
Galapagos Islands | May 11 - May 26, 2026

Bruce
Bruce B.
North Providence, RI | Reviewed on Jun 17, 2026
We were to have a private driver and private transfer upon our arrival at Lima to our "airport" hotel. We waited over 1/2 hour for a bus to show up. If we weren't pushed to the front of the bus boarding area by our 'driver', we may not have had seats. Almost a half hour of driving later we arrived at the hotel which was in an apparently abandoned area of the old airport; the hotel itself was behind very tall, locked gates. They could not find our reservation but luckily had available... Read more

We were to have a private driver and private transfer upon our arrival at Lima to our "airport" hotel. We waited over 1/2 hour for a bus to show up. If we weren't pushed to the front of the bus boarding area by our 'driver', we may not have had seats. Almost a half hour of driving later we arrived at the hotel which was in an apparently abandoned area of the old airport; the hotel itself was behind very tall, locked gates. They could not find our reservation but luckily had available rooms.,,,,not a good start to our vacation.

Our return trip from Aguas Calientes/Machu Picchu to Cusco was to be via train. Instead, halfway back to Cusco, we had to transfer to a van for which we waited about 1/2 hour and rode another few hours without any restroom stop.

Our Cusco to Quito flight was to include only a stopover in Lima. Rather than the flights being booked as one reservation, we were booked on two separate reservations which meant we had to collect our bags from the carousel, recheck our bags and go through all security again.

All of the above could be chalked up to simple mistakes along the way.....we've traveled to 40 plus countries and are well aware not everything goes according to plan.

However, the trip to Palccoyo Rainbow Mountain was awful and dangerous. First, the driver showed up 1/2 hour late.
Approaching the van in the early morning darkness it was clear it was a beat up, poorly maintained van.
After searching for my seatbelt for many minutes, I asked the driver "Sexy Puma" where it was....he said 'oh it is missing, find another seat' which I did. From where I sat I could see the van's poor condition. There were knobs missing from the interior of sliding door. The sliding door could not be opened from the outside without opening the right side rider's door and reaching behind the rider's seat. All windows were filthy, including the windshield which was difficult to see through.... for the driver as well!
Rather than filling up with gas before picking up passengers, we stopped to get gas. Rather than getting out of the van to clean the windshield Sexy Puma sat in the driver's seat while an attendant filled the tank.
All along the radio is blasting from 4:30AM on, yet the heater was not....if it was even turned on....it was about 40-45 degrees fahrenheit. There was little if any suspension left to absorb the very rough ride. Kathie would have been in abject pain if she had come along on this trip.....I'm so glad she didn't.
I took a walk around the van at one of the stops and took pictures of missing body parts but most alarmingly bald and gouged tires! I also have pictures of the windows, windshield, missing parts etc.
Worse, the driver was passing every vehicle we came upon including passing a semi-truck on a blind, double lined S curve. If the semi driver hadn't slammed his brakes and partially pulled of the road, we would have been head on with oncoming traffic!!!
The van and the driver should be taken off the road!!!

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Jun 24, 2026
Dear Bruce, thank you for taking the time to share your feedback and for explaining in detail what happened during your trip. I’m truly sorry that some parts of your experience did not go as planned, especially the Palccoyo Rainbow Mountain excursion. The safety and comfort of our travelers are extremely important to us, and the concerns you described regarding the vehicle and the driving conditions are very serious. We are already reviewing this with our local provider in Peru and carefully... Read more

Dear Bruce, thank you for taking the time to share your feedback and for explaining in detail what happened during your trip. I’m truly sorry that some parts of your experience did not go as planned, especially the Palccoyo Rainbow Mountain excursion. The safety and comfort of our travelers are extremely important to us, and the concerns you described regarding the vehicle and the driving conditions are very serious. We are already reviewing this with our local provider in Peru and carefully evaluating the situation to ensure the necessary actions are taken. We will continue following up with you directly and will proceed with the reimbursement for the Palccoyo activity.
We know that the experiences that have already happened cannot be changed, but we hope the actions we are taking demonstrate our genuine commitment to our travelers and to providing the best possible experiences. Your feedback is valuable, and it helps us continue improving the level of service and care we strive to provide.
Warmly, Paola

Perfect Trip Full Of Unforgetable Moments
Galapagos Islands | Apr 11 - Apr 18, 2026

M
Meg R.
South Peabody, MA | Reviewed on May 06, 2026
Perfect Trip Full Of Unforgettable Moments Read more

Perfect Trip Full Of Unforgettable Moments

Activity Reviews
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Amazing snorkeling - we swam with sea turtles, sea lions, sharks and saw a sea horse!!! The sea lions were trying to play with us - so funny! We all had an amazing time and even my kids (11 & 13) were able to dive down and catch sharks in a sea tunnel! Amazing experience we’ll never forget

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bay tour
Bay tour
Galapagos Islands

Amazing snorkeling - that was our favorite part of Galapagos throughout.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

We had amazing snorkeling to start the trip - sharks, so many fish, turtles. The food was really good on the boat!!!

Quality of Experience
Mo
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

We saw so many amazing penguins and other animals! Spectacular kayaking. We don’t catch as many animals snorkeling but not a problem

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands
Quality of Experience
Food
Great meal with a spectacular view of the giant tortoises
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Jun 25, 2026

Hi Meg, thank you so much for your lovely review! I'm so happy to hear that you and your family had such an amazing time in the Galápagos. I love that your kids enjoyed the snorkeling so much as well and had incredible wildlife encounters. Thank you for sharing your experience and for all your kind comments about the activities, guides, and food. It was truly a pleasure helping you plan this adventure, and I'm so glad it was full of unforgettable moments. Wishing you many wonderful memories from your travels :) Paola & the Authentic Ecuador Team

Galapagos Trip provided by Paola was excellent
Galapagos Islands | Apr 2 - Apr 11, 2026

G
Gary M.
Jacksonville, FL | Reviewed on Apr 22, 2026
The planning and service provided by Paola was excellent. She got us a fantastic trip and assisted during the trip with additional information and suggestions. She did a great job with the tours, pick ups, transportation, etc.
All of our guides on the trip were very good but Milton in Quito was excellent; he provided history , stories and insights to our tour. Read more

The planning and service provided by Paola was excellent. She got us a fantastic trip and assisted during the trip with additional information and suggestions. She did a great job with the tours, pick ups, transportation, etc.
All of our guides on the trip were very good but Milton in Quito was excellent; he provided history , stories and insights to our tour.

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela

Nice rooms, pool, ping pong, fitness center, restaurant and bar.

Authenticity & Character
Location
near the airport and has a shuttle to the airport.
Staff
Cleanliness & Comfort
Hotel Volcano
Puerto Villamil

Of all the hotels on our trip this was the least favorite. It was clean and had a good breakfast. The windows in the room would rattle or open when the door to the room was opened or closed. We had to be careful to keep the wasps out of the room when we entered and existed the room. Compared to the other hotels on the trip we did not have a balcony but we did have a view of the beach and ocean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acacia Galápagos Boutique Hotel
Puerto Ayora

Very nice little hotel with a pool just off of the main road. Room was large. Staff was very nice. There is construction going on all around this hotel.

Authenticity & Character
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora
Authenticity & Character
Location
Right in the heart of things
Staff
Wonderful staff, very accomadating.
Cleanliness & Comfort
Go Quito Hotel
Quito

Very nice. Could have been a little closer to old town area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 22, 2026

Hi Gary, thank you so much for your thoughtful review and kind words. I’m so pleased to hear that you had such a great trip and that everything came together smoothly. It was truly a pleasure helping you create this experience. I also really appreciate your comments about Milton. I’ll make sure he receives your feedback. Wishing you many wonderful memories from your travels, and hopefully another adventure together someday :) Paola & the Authentic Ecuador Team

Incredible family trip
Ecuador | Mar 27 - Apr 4, 2026

James
James W.
Denver, CO | Reviewed on Apr 19, 2026
Paola helped us plan one of our most incredible family trips! She was very attentive and responsive to our questions and preferences, and helped curate a trip that every single person in the family loved from the parents and high school students down to the elementary school-aged child. Our primary in-country guide Jose was amazing! Beyond just helping us appreciate the areas and sites we saw, he went out of his way to give us extensive local insight and was always happy to answer our many... Read more

Paola helped us plan one of our most incredible family trips! She was very attentive and responsive to our questions and preferences, and helped curate a trip that every single person in the family loved from the parents and high school students down to the elementary school-aged child.

Our primary in-country guide Jose was amazing! Beyond just helping us appreciate the areas and sites we saw, he went out of his way to give us extensive local insight and was always happy to answer our many questions.

Based on this experience, we will definitely be planning another trip with KimKim

Activity Reviews
Papallacta Hot Springs & Spa
Papallacta Hot Springs & Spa
Ecuador
Discover Isla Pinzón & Playa La Fé
Discover Isla Pinzón & Playa La Fé
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños
Quality of Experience
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park - Baños
Quito - Cotopaxi National Park - Baños
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 20, 2026

Dear Jim, Thank you so much for this wonderful review! It was such a pleasure helping you curate a trip that worked for every member of the family :) I’m especially glad to hear that Jose made such an impact with his local insight; I’ll be sure to share your kind words with him. We can't wait to help you plan your next adventure! Warmly, Paola & the Authentic Ecuador team

Thanks to Paola for a wonderful week in Ecuador!
Ecuador | Apr 5 - Apr 11, 2026

Paige
Paige H.
Los Angeles, CA | Reviewed on Apr 11, 2026
The trip that Paola put together for me and my two kids (ages 16, 13) was great! The trip was exactly as promised, and yet also exceeded my expectations. Paola was easy to communicate with, efficient and responsive. She listened and we had productive exchanges during planning and in the lead up to the holiday. She even visited our hotel in Quito to introduce herself. We spent a week in Quito, Banos and Cotopaxi. Paola arranged for Jose from Authentic Ecuador to be our guide for the week... Read more

The trip that Paola put together for me and my two kids (ages 16, 13) was great! The trip was exactly as promised, and yet also exceeded my expectations. Paola was easy to communicate with, efficient and responsive. She listened and we had productive exchanges during planning and in the lead up to the holiday. She even visited our hotel in Quito to introduce herself.

We spent a week in Quito, Banos and Cotopaxi. Paola arranged for Jose from Authentic Ecuador to be our guide for the week and he was fantastic! He is knowledgeable about all things Ecuador, from where to eat to how many meters tall rise each volcano (I tested him for fun at one point and he was accurate within 10m for every volcano!) and he could identify flora and fauna. He was on time, friendly and we felt completely cared for. When we had a hiccup (e.g. morning canyoning postponed from rain), Jose seamlessly helped to pivot our day. Thank you!

Our days were long, but had only a week - old town tour/chocolate tasting/cooking class in Quito, hiking/biking/canyoning in Banos, and hiking/riding horses in Cotopaxi. I will absolutely use this service again, and I will be recommending Paola and Jose to all my friends.

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela

This hotel is fine. It's clean and newish, and is what I would expect from a hotel by the airport. It served its purpose well (a place to stay before catching a flight). They also had an airport shuttle, which was appreciated.

Authenticity & Character
Location
A 5-minute shuttle ride to the airport. (It's about 40 minutes from downtown Quito)
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

We stayed here one night and it was not enough. Everything about this place was wonderful! Our room was cozy and well-appointed. There were fires being tended in every room, the staff was incredibly friendly and the food was delicious. I went on one of the self-guided walks and it took my breath away (I don't mean the altitude). The paths are easy to follow and the views are stunning. I absolutely loved everything about Hacienda El Porvenir.

Authenticity & Character
Location
Just outside Cotopaxi National Park, which was also my favorite destination of our trip.
Staff
Cleanliness & Comfort
Samari Spa Hotel
Baños

The grounds are beautiful, and the pool was great. Our room was comfortable - it was not modern, but we weren't expecting that. But, the hotel was a 5-minute drive from downtown Banos on a busy road - next time, I would prefer lodging downtown because it's a walkable place. The restaurant was not great. The food was okay, at best. Also, the entire restaurant staff was wearing clear plastic masks - I appreciate the effort to by hygienic, but those clear masks get wet from breath/spit and it's unattractive to look at. Also, since they only cover the mouth they aren't actually preventing the spread of germs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Go Quito Hotel
Quito

Stunning hotel, very modern and clean. The restaurant has views of the city, and the breakfast spread was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito Cooking Class
Quito Cooking Class
Ecuador

This was very fun, but it may have been a bit much for us after a very long day of sightseeing (I was with my 2 kids, ages 16, 13). But the food and conversation was nice. I could have used a glass of wine with dinner but was told I couldn't have one - otherwise, all good!

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding at Cotopaxi National Park
Horseback Riding at Cotopaxi National Park
Ecuador

This was amazing! They let us gallop, and lent us ponchos and chaps, which greatly improved the experience. Our photos from this activity are amazing - kids and I on horses w/ a view of Cotopaxi in the background.

Quality of Experience
Guides, Drivers and Staff
Transport
Cotopaxi National Park
Cotopaxi National Park
Ecuador

The hike on the volcano was amazing. We did not make it all the way to the Refuge b/c it was a very cold and windy day and we were suffering the altitude, but it was SO BEAUTIFUL! I want to go back already. Not to miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in Baños
Canyoning in Baños
Baños

This was very fun, for me and my two teens (16, 13). There wasn't a lot of detail provided going into it, but we felt safe and ready for what was to come. The final descent was INCREDIBLE. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños

Fantastic! This place was great. As advertised. My two teens also loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Jose took us around the city and it was nonstop fun the whole day. I appreciated Jose's vast knowledge - from the town's history to which vendors we should buy from. He brought his brother to drive the car so that we didn't waste any time looking for parking.

Quality of Experience
Guides, Drivers and Staff
Transport
Biking to Pailón del Diablo
Biking to Pailón del Diablo
Baños

The biking was great insofar as I was sick of being in a car, but we were on the rode with the cars on a busy highway so it was a bit uncomfortable at times. My kids (16, 13) didn't love this.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 13, 2026
Hi Paige, thank you so much for taking the time to share this. I’m so happy to hear the trip lived up to (and even exceeded!) your expectations, and that you and your kids had such a special week together. It was a pleasure working with you throughout the planning process, and I’m especially glad you enjoyed your time with Jose. I’ll be sure to pass along your kind words to him. I also really appreciate your honest feedback on the hotels. It’s incredibly helpful for me as I continue refining... Read more

Hi Paige, thank you so much for taking the time to share this. I’m so happy to hear the trip lived up to (and even exceeded!) your expectations, and that you and your kids had such a special week together. It was a pleasure working with you throughout the planning process, and I’m especially glad you enjoyed your time with Jose. I’ll be sure to pass along your kind words to him. I also really appreciate your honest feedback on the hotels. It’s incredibly helpful for me as I continue refining experiences for future travelers, so thank you for sharing that as well. Wishing you and your family many more amazing adventures ahead—and I’d absolutely love to help you plan the next one whenever you’re ready :) Warmly, Paola & the Authentic Ecuador Team

We booked our Galapagos trip with Paola throu...
Galapagos Islands | Feb 22 - Mar 3, 2026

Sharon
Sharon J.
Canada | Reviewed on Mar 11, 2026
We booked our Galapagos trip with Paola through KimKim. Itinerary was amazing! All of our guides, and naturalists were full of knowledge and went above and beyond to make sure we had the best time.
Danny greeted us at the airport in Quito and guided us through the city. He knew exactly what we wanted to see and do.
In Santa Cruz our naturalist guide was full of knowledge on the history of the island, the turtles and the volcanic tunnels. We visited the Charles Darwin Centre and again he... Read more

We booked our Galapagos trip with Paola through KimKim. Itinerary was amazing! All of our guides, and naturalists were full of knowledge and went above and beyond to make sure we had the best time.
Danny greeted us at the airport in Quito and guided us through the city. He knew exactly what we wanted to see and do.
In Santa Cruz our naturalist guide was full of knowledge on the history of the island, the turtles and the volcanic tunnels. We visited the Charles Darwin Centre and again he could answer any question we asked.
Next we travelled to Isabella Island-Diego, Julio and all the guides again were amazing. I highly recommend using KimKim and definitely will for my next adventure!!

Hotel Reviews
Albemarle
Puerto Villamil

The view was amazing. You could hear the waves rolling in and watch the sunset right from your room.

Authenticity & Character
Nice lobby and beautiful pool with flowers surround it. A nice rooftop sitting area and wonderful staff
Location
Right on the beech in downtown Isabella island.
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

The pool and Hot Tub were amazing. Nice to come back from a day in the heat and cool off! Have a drink and unwind. The bar staff made yummy drinks!

Authenticity & Character
Beautiful entrance, pool and hot tub area. The flowers and trees where beautiful!
Location
Was within walking distance to downtown, yet in a quiet location far enough away.
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

We felt very safe at this hotel. They created us at the door and escorted us to our room. Everything was fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking at Garrapatero Beach
Kayaking at Garrapatero Beach
Galapagos Islands

Although we couldn’t kayak. Our guide took us to a coffee, sugar and alcohol plantation which was great

Quality of Experience
P
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

At first, we were worrying about the length of this trip and the fact that it said 80% on land and 20% in water. But this was one of the most memorable excursions we did. Our guide Diego had years of experience doing this excursion. It was nice to snorkel at your own pace and someone always had an eye on us to ensure our safety.

Quality of Experience
Food
All of it. The appetizers amazing!!
Guides, Drivers and Staff
Transport
Nice boat. Santa Fe and the crew made us feel special!
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Our guide had a wealth of knowledge and treated all on board equally. He made sure to spend time with everyone individually which was nice. He explained things and shared his pictures with the group.

Quality of Experience
Food
Guides, Drivers and Staff
So knowledgeable and really took care of us all.
Transport
The driver of the boat knew exactly how to ride the waves to get into the area safely.
Snorkeling at Las Tintoreras
Snorkeling at Las Tintoreras
Galapagos Islands

Great experience. Saw lots in the snorkelling adventure. Including sharks, penguins, turtles, and lots of colorful fish.

Quality of Experience
OP
Guides, Drivers and Staff
Transport
The small group size.
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

Unfortunately it was raining when we visited here but our guide didn’t let that change the plans. We still have a full tour.

Quality of Experience
Adding fresh cold water when picked up at the boat would have been nice.
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Galapagos Islands

Danny made sure all our travels were worry free. Escorted us throught he airport and sent us on our way. To the next adventure.

Quality of Experience
Food
The table and VIP service!
Guides, Drivers and Staff
A great experience!! The knowledge of our guide was impressive! He could answer any questions we asked.
Transport
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Danny was amazing. Everything was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
Photo taken by Sharon J
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Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 12, 2026

Hi Sharon, thank you so much for the lovely review! I’m so happy to hear you had such a wonderful time in Quito and the Galápagos and that you enjoyed the itinerary. I’ll be sure to share your kind words with Danny, Diego, Julio, and the rest of the team. And thank you for sharing the beautiful photos — they’re amazing! As a cat lover myself, I especially loved the one from Isabela ;) It was truly a pleasure helping you plan this trip, and I’d love to help again whenever you’re ready for your next adventure. Warmly, Paola & the Authentic Ecuador Team

Galapagos Trip
Galapagos Islands | Mar 3 - Mar 8, 2026

K
Kathleen M.
Atlanta, GA | Reviewed on Mar 10, 2026
Salome met us at the airport and did a good job of welcoming us to the Galápagos. Diego met us at the hotel in Puerto Aroya and gave us information about our schedule but did not provide a copy of our itinerary as I thought he would. Kayaking was great on day 2. Trip to North Seymour with Darwin—excellent guide. Snorkeling at las tunelas was wonderful! Julio was particularly exceptional with his walking guide on Isabela. All the boat cruises were excellent with delicious lunches. Read more

Salome met us at the airport and did a good job of welcoming us to the Galápagos. Diego met us at the hotel in Puerto Aroya and gave us information about our schedule but did not provide a copy of our itinerary as I thought he would. Kayaking was great on day 2. Trip to North Seymour with Darwin—excellent guide. Snorkeling at las tunelas was wonderful! Julio was particularly exceptional with his walking guide on Isabela. All the boat cruises were excellent with delicious lunches.

Hotel Reviews
La Casita de la Playa
Puerto Villamil

Staff were friendly, everything was clean, and breakfast was good. However, we were booked in a tiny room with an air conditioner venting directly onto one side of the bed. My husband was able to make the AC situation tolerable. We travel light, luckily, each with a a carryon suitcase and a backpack so were able to manage in the small room. But missed the openness and good seating available in our first hotel. I was expecting a little more from a mid-range hotel.

Authenticity & Character
Location
Right on the ocean.
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora
Authenticity & Character
Location
Lovely view over the smaller harbor from our balcony! Loved that balcony!
Staff
Cleanliness & Comfort
Activity Reviews
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Salome was very attentive and friendly.
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Beautiful, stark landscape! Snorkeling was great to me, but I’m not an experienced snorkeler so my expectations were not high.

Quality of Experience
Landscape and abundant wildlife
Food
Guides, Drivers and Staff
Darwin was an excellent guide! Very knowledgeable, friendly, and attentive to our needs. Lunch was delicious.
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

One of our favorites!

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Flamingo Lagoon & Tortoise Breeding Center
Flamingo Lagoon & Tortoise Breeding Center
Galapagos Islands

Julio, our guide, was extremely knowledgeable and entertaining! However, I couldn’t remember what this excursion included and wasn’t able to find the details online before we went. So I was a bit surprised at the length of the walk and would have worn tennis shoes had I known. Receiving a paper copy of the details of each excursion prior to the pickup would greatly help this situation.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and congenial
Transport
See above. I didn’t know I was in for a rather long walk and didn’t wear the best shoes.
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 16, 2026
Hi Kathleen, thank you so much for taking the time to share such a thoughtful review of your trip. We truly appreciate your feedback—it’s incredibly helpful for us, and we’ll also be sharing your comments with the hotels and local teams involved. I’m really happy to hear that you enjoyed so many parts of the experience, especially the kayaking, the visit to North Seymour with Darwin, and the snorkeling at Las Túneles. It’s wonderful to know those moments stood out for you. I’ll be sure to... Read more

Hi Kathleen, thank you so much for taking the time to share such a thoughtful review of your trip. We truly appreciate your feedback—it’s incredibly helpful for us, and we’ll also be sharing your comments with the hotels and local teams involved. I’m really happy to hear that you enjoyed so many parts of the experience, especially the kayaking, the visit to North Seymour with Darwin, and the snorkeling at Las Túneles. It’s wonderful to know those moments stood out for you. I’ll be sure to pass along your kind words to Julio as well. Your feedback helps us continue improving the experience for future travelers. It was truly a pleasure helping you plan your time in the Galápagos, and I’m so glad you had such memorable wildlife and island experiences. Warmly, Paola & the Authentic Ecuador team :)

Our trip to Quito and The Galapagos was terri...
Galapagos Islands | Jan 29 - Feb 9, 2026

Margaret
Margaret K.
Newark, NJ | Reviewed on Feb 28, 2026
Our trip to Quito and The Galapagos was terrific. The guides were all terrific, Jose is Quito was pleasant, efficient, informative and very helpful. The traffic in Quito is quite challenging, we were glad Jose was driving. We needed a stop at a pharmacy and Jose bilingual skills were a great help. We loved the interactive experiences at The Center of the World, seeing the gold leaf churches with the native animal gargoyles and the chocolate shop. Salome met us at Baltra, ferrying us to our... Read more

Our trip to Quito and The Galapagos was terrific. The guides were all terrific, Jose is Quito was pleasant, efficient, informative and very helpful. The traffic in Quito is quite challenging, we were glad Jose was driving. We needed a stop at a pharmacy and Jose bilingual skills were a great help. We loved the interactive experiences at The Center of the World, seeing the gold leaf churches with the native animal gargoyles and the chocolate shop. Salome met us at Baltra, ferrying us to our driver. We visited the Highlands, Tortoise Ranch, Lava Tunnel and Darwin's Research Center. All was very interesting. Salome took extra time to tell us the story of Lonesome George and we were impressed with the Tortoise nursery. At the Tortoise ranch we were surprised by how active the tortoises were, but it was mating season. We met Diego later who immediately helped my husband find medical care for a gash he got after a fall, (transitioning from bright sunlight to dark wearing sunglasses is not the best idea). Our visits to uninhabited islands and snorkling were very interesting and fun. We were very happy with the accommodations on the day cruiser, Ricardo our guide, the crew and a delicious lunch. on our day off we enjoyed a walk to Tortuga Bay and took the ferry back. We loved Santa Cruz. Next stop was Isabela which we also loved. The speed ferry over was great but the harbor is frenetic and we were running late. Our guide, Julio kept us on track. In hindsight we could have skipped the kayaking, however, we did see a tiger shark. The tour on Las Tintoreras was interesting. The snorkel at Los Tuneles was a favorite. Our guide was skilled and personable and knew how to shepherd us. He photographed our experiences and interactions with the sea life we encountered and allowed us to download to our phones. Brilliant! We did rent bikes and went out to The Wall of Tears. It was a long ride and of course it was always hot. We were glad to have done it. San Cristobal was next, Julio was very helpful at the airport. Javier (Pico) made sure we were ready for Kicker Rock which was over the top. The scuba divers saw the Hammerhead sharks, but the snorkelers saw lots of fish, sea turtles and white tip sharks. The brought everyone to a bay first to assess skills then we were off the Kicker rock. The guides on the boat were TERRIFIC. The seas were rough and we had many different skill levels. The guides were professional, kind and safety conscience above all. Our last day we were able to fit in a walk to La Loberia and Barranco which was harder than expected. Pico was very good getting us there and back before a rain storm hit. Off to Quito and a final meeting with Jose picking us up then dropping us off at the airport. It was a very active trip which we enjoyed immensely, the guides made everything run smoothly in a very relaxed way.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 02, 2026

Hi Margaret, Thank you so much for your wonderful review. I’m truly happy to hear how much you enjoyed your trip to Quito and the Galápagos! It sounds like an incredible journey full of adventure, wildlife, and special moments. I’m especially glad our guides made everything smooth, safe, and memorable. I’ll be sure to share your kind words with them. Thank you again for trusting me with your travels. It was a pleasure planning this for you :) Wishing you and Michael many more travels. Warmly, Paola & the Authentic Ecuador team.