Company Logo for Authentic Ecuador
Specialists
Reviews for Authentic Ecuador
4.8
120 Reviews
Traveler Photos
Photo taken by Dana W
Photo taken by Scott G
Photo taken by Scott G
Photo taken by Scott G
Photo taken by Scott G
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
see all

Authentic Ecuador

We specialize in the Ecuadorian territory and the Galapagos Islands. The focus is on immersive experiences with a mix of classic attractions in an innovative way and off-the-beaten-track destinations and activities.

Our goal is to convert our travelers from passive consumers into active participants. Yes, you’ll also see the highlights of the country, but you will immerse into its nature, interact with its people, taste its flavors, and experience some adrenaline-loaded adventures if you wish to!

We would like you to capture the essence of Ecuador in all its facets, mixing main attractions with off-the-beaten-track experiences, which makes each trip unique and avoids over-tourism. Join us on an unforgettable trip and expect the unexpected!

Authentic Ecuador is part of the following groups: Ecuador Travel Agents, Galapagos Islands Travel Agents

Featured trips & expertise

Top itineraries and travel advice
Trekking Ecuador's Avenue of the Volcanoes - 8 Days
This eight-day trekking adventure delivers the highlights of the Ecuadorian Andes as you explore stunning landscapes, secluded villages, and the famous peaks along the Avenue of...
Ecuador Family Trip: Quito, the Amazon & Galapagos Islands - 11 Days
From the colorful wildlife of the Amazon rainforest to the underwater playground of the Galapagos, this family-friendly journey around Ecuador offers adventure and education for...
Epic Ecuador Multi-Sport Tour - 8 Days
This active tour of the Ecuadorian mainland is sure to get the adrenaline pumping. In just over a week you'll enjoy adventures on both land and water. Brave the rapids of the...

Recent Trip Reviews for Authentic Ecuador

An Unforgettable Adventure
Ecuador | Jun 14 - Jun 28, 2025

Dana
Dana W.
Los Angeles, CA | Reviewed on Jul 02, 2025
My daughter and I spent two weeks making memories for a lifetime in Ecuador and the Galápagos Islands. The folks at Kimkim provided a fabulous itinerary that allowed us to experience so many different aspects of this wonderful country and its people. Perhaps the best thing they did for us was to find a superb driver and guide, Cristobal Cabezas, who accompanied us throughout our journey and offered valuable historical and cultural insights along the way. He introduced us to many gastronomical... Read more

My daughter and I spent two weeks making memories for a lifetime in Ecuador and the Galápagos Islands. The folks at Kimkim provided a fabulous itinerary that allowed us to experience so many different aspects of this wonderful country and its people. Perhaps the best thing they did for us was to find a superb driver and guide, Cristobal Cabezas, who accompanied us throughout our journey and offered valuable historical and cultural insights along the way. He introduced us to many gastronomical specialties--such as guinea pig (cuy), and (more to our taste) local ice cream and chocolate. Cristobal took us places that most tourists would never see, and helped us appreciate the many beautiful and interesting places we went in Ecuador. Some highlights included taking a cable car up to Pichincha, one of the volcanoes that surround the capital city of Quito. The views from the top are spectacular, and it was fun to dangle over the valley on a swing that is a short way up the mountain, available to all who are willing to climb a bit in the oxygen-depleted air. Another highlight was the cooking class that was arranged for us. We tasted fruits that we didn't know existed and learned how to make some traditional--and delicious--food that we can enjoy again back at home with the recipes from our meal. One of our favorite spots was Maquipucuna Reserve, a lush, verdant, privately controlled preserve in the cloud forest that made us feel like we were in a different world. Our only regret was that we were able to spend so little time there--it would have been nice to be able to explore the maze of pathways longer and relax in the beautiful lodge. We got to bird watch in Mindo, where we caught glimpses of toucans, parrots, and many other brightly colored species of birds. In Mindo we also went on a night hike with a knowledgeable guide who pointed out numerous critters of various shapes and sizes and genuses--scorpions and fireflies and other insects, as well as nocturnal birds and mammals. After spending a couple of days in the cloud forest, we spent a morning at the vibrant, colorful market in Otavalo, which featured every indigenous handicraft imaginable of exquisite quality--blankets, scarves, jewelry, ponchos, tablecloths, clothing, and more. Again, we wished we had had more time to spend there. We easily could have spent a full day wandering the stalls and inspecting the artisanship and skill of the artists and vendors there. As wonderful as all of our excursions in Ecuador were, the Galápagos Islands offered an entirely different and even more spectacular adventure. On our various expeditions we learned about the blue-footed boobies, frigate birds, penguins, sharks, sea turtles, iguanas, sea lions, and of course, the giant tortoises that inhabit the islands. The islands abound in wildlife of countless varieties, and none of the amazing creatures that we saw seemed to be afraid of humans. We were cautioned to not touch, but they paid little attention to us as we gawked and marveled at the abundant flora and fauna on these amazing islands. Overall, we had a fabulous adventure, thanks to the excellent care of our Kimkim hosts!

Hotel Reviews
Hotel La Laguna
Puerto Villamil

Located right across from a lagoon where flamingoes hang out, it is a lovely, comfortable, clean hotel with a friendly, helpful staff. Enjoyed this hotel more than any other on our trip!

Capitan Max B&B
Puerto Ayora

Lovely rooms and host. Clean, comfortable, and great location.

Hotel Acoma
Otavalo

Small room and bathroom with the worst shower imaginable, alternating scalding and frigid water. One plus was that it was very quiet.

Sisakuna Lodge
Mindo

The rooms were spacious, but the shower was not even lukewarm, and I don't think the sheets were clean.

Vieja Cuba
Quito

Pleasant and clean, although the rooms were quite small (cozy). Very friendly staff.

Activity Reviews
Night Walk in the Cloud Forest
Night Walk in the Cloud Forest
Ecuador

We had an excellent guide who could find nocturnal critters in the darkness that were absolutely amazing!

Snorkel at Los Túneles
Snorkel at Los Túneles
Ecuador

Wow! Otherworldly terrain and extraordinary access to amazing sealife while snorkeling. Definitely a highlight of our trip!

Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

There was no kayaking, but the snorkeling was interesting, and we saw some beautiful and fascinating animals.

Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

Nesting season for the blue-footed boobies--they were everywhere! We were able to get quite close to them, and they seemed quite unbothered by our presence. Amazing!

Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Galapagos Islands

Daniela, our guide, was so kind and informative. The tortoises were everything we had imagined they would be! A fascinating excursion that brought to life everything we had read about the Galápagos.

Maquipucuna Reserve
Maquipucuna Reserve
Ecuador

Paradise on Earth. Not to be missed! Such a beautiful place! The trails were delightful, the lodge was gorgeous, the food was delicious, but the best part is the story of the couple who started acquiring land for this exquisite preserve. One of the most beautiful and tranquil places we have experienced anywhere.

Ride the Cable Car to Pichincha Volcano
Ride the Cable Car to Pichincha Volcano
Quito

Wonderful view of Quito and beautiful trail up to the volcano (although we didn't go the whole way). Loved swinging on the swing at the top!

Quito Cooking Class
Quito Cooking Class
Galapagos Islands

Our cook and teacher, Dennis, was fabulous. We loved the food, which was plentiful, and the instruction was accessible and fun. One of our favorite activities!

Papallacta Hot Springs & Spa
Papallacta Hot Springs & Spa
Ecuador

The hot springs are great, but the best part of this excursion was walking one of the beautiful paths up to a waterfall, through some of the most stunning landscape imaginable. Lovely!

Local specialist: Paul Cisneros
Photo taken by Dana W
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jul 03, 2025
Hi Dana, Thank you so much for your kind words about our team! I’ll make sure to share them with everyone so they know how much you enjoyed their company during your trip, especially with Cristobal, who I’m sure became a friend to both of you. I’m really happy to hear that you connected with our culture and our people, and that you were adventurous enough to try new flavors… even cuy, haha! I’m sure you’ll be able to recreate those delicious recipes you learned in the cooking class once... Read more

Hi Dana,

Thank you so much for your kind words about our team! I’ll make sure to share them with everyone so they know how much you enjoyed their company during your trip, especially with Cristobal, who I’m sure became a friend to both of you.

I’m really happy to hear that you connected with our culture and our people, and that you were adventurous enough to try new flavors… even cuy, haha! I’m sure you’ll be able to recreate those delicious recipes you learned in the cooking class once you're back home.

Hearing about your experiences in Quito, Mindo, the Maquipucuna Reserve, Otavalo, and the Galapagos Islands truly made me happy, and knowing you shared it as mother and daughter makes it all the more special.

I hope you’ll be able to visit us again soon and explore those places you didn’t get to see this time. I also truly appreciate your feedback about the activities and hotels; it’s incredibly helpful for us to keep improving our services.

Wishing you all the very best!
A big hug from your friends in Ecuador, 🤗
Paul

Paul Cisneros and team
Ecuador | Jun 16 - Jun 20, 2025

Leticia
Leticia H.
Dallas, TX | Reviewed on Jun 21, 2025
Paul checked in almost everyday and also booked a last minute tour for me. Franklin was my guide to Mitad de Mundo and was amazing. He even followed up the following day. My stay in Galapagos booked by Paul, was perfect. I has 3 guides, Astrid, Tamara, and Yuliana all very friendly. My transport driver Angel was on time and accompanied me all the way. This Ecuadorian Team is outstanding and highly recommended!!! Thanks Paul Read more

Paul checked in almost everyday and also booked a last minute tour for me. Franklin was my guide to Mitad de Mundo and was amazing. He even followed up the following day. My stay in Galapagos booked by Paul, was perfect. I has 3 guides, Astrid, Tamara, and Yuliana all very friendly. My transport driver Angel was on time and accompanied me all the way. This Ecuadorian Team is outstanding and highly recommended!!! Thanks Paul

Hotel Review
Acacia Galápagos Boutique Hotel
Puerto Ayora

Great location, fresh breakfast every day.

Authenticity & Character
Location
Located one block off the main street centralized
Staff
Cleanliness & Comfort
100%
Activity Reviews
Kayaking at Garrapatero Beach
Kayaking at Garrapatero Beach
Ecuador

Current was high and I chose not to Kayak as I am not experienced enough. We did other things and the guide and I went for an authentic local place and had encebollado.

Quality of Experience
Guides, Drivers and Staff
Angel and Yuliana were both very accommodating. Love them
Transport
Angel prompt and interactive with me
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador

Enjoying touring with a small group. Boat staff was very accommodating

Quality of Experience
Sea life
Food
Tuna again. Delicious
Guides, Drivers and Staff
Fluent in English and spanish
Transport
Shuttle
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Ecuador

These tortoises are amazing animals . I had lunch at the restaurant, the freshest albacore tuna

Quality of Experience
Loving the nature
Food
Freshness
Guides, Drivers and Staff
Astrid was very knowledgeable and answered all questions
Transport
Angel was prompt
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jun 23, 2025

Hi Leticia,

Thank you so much for your kind words. I’ll be sure to share them with the entire team. I’m so happy to hear that your adventure in Ecuador and the Galapagos was unforgettable and that you enjoyed experiencing our country, its culture, nature, wildlife, and cuisine.

It was a real pleasure helping you plan this trip, and I hope you’ll visit us again in the future to explore even more of the beautiful places Ecuador has to offer.

Wishing you all the best! 🤗
Paul

Read all Ecuador reviews

An amazing time in Ecuador
Ecuador | May 23 - Jun 2, 2025

U
Uyen T.
Richardson, TX | Reviewed on Jun 16, 2025
Thank you Kimkim Travel, especially Paola Feijoo, Paul Cisneros, and Ramiro for creating such an amazing itinerary for our family to visit Ecuador. Paul followed up with us each day during the trip to make sure we are happy and well taken care off and even followed up after the trip to make sure we make it home safely. We want to give a big shout out to our tour guide, Frank Vinansaca with Authentic Ecuador, who we feel more like a travel companion than a tour guide. Frank not only acted... Read more

Thank you Kimkim Travel, especially Paola Feijoo, Paul Cisneros, and Ramiro for creating such an amazing itinerary for our family to visit Ecuador. Paul followed up with us each day during the trip to make sure we are happy and well taken care off and even followed up after the trip to make sure we make it home safely. We want to give a big shout out to our tour guide, Frank Vinansaca with Authentic Ecuador, who we feel more like a travel companion than a tour guide. Frank not only acted as tour guide, but also our photographer and entertainer to our kids. He is very easy going and flexible during the entire trip with always positive attitude. With his extensive knowledge of the country history, culture, geography, fauna and flora, etc. we have learned so much about Ecuador and he makes the trip so much more enjoyable.
We highly recommend both KimKim Travel and Frank Vinansaca for your next trip to Eucuador!

Hotel Reviews
Old Town Quito Suites
Centro Historico, Quito

Wonderful hotel in the historic downtown Quito. The staffs are amazing and they even left a bouquet of flowers in our room for my husband's birthday.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Geranio

Basic hotel but clean and just want we need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Divina Eco Lodge
Mindo

Wonderful lodge right in the middle of the Cloud Forest. It rained the night we stayed there and we slept like babies.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Chamanapamba
Baños

This hotel is truly a masterpiece, so unique! The hotel owners really pay attention to details and so proud to share their lovely hotel with us for a few days. Every nook and cranny, everywhere you turn, there are amazing handcrafts and art works. The hotel grounds are lovely and you can see and hear the waterfall in the background.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakuna Matata Lodge
Archidona

Lovely lodge in the Amazon. The staffs are wonderful, the grounds are well kept and clean. The palm shape pool is supplied by cold spring water so it is a refreshing after a long day of activities in the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Otavalo Market
Otavalo Market
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Peguche
Peguche
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Walk in the Cloud Forest
Night Walk in the Cloud Forest
Ecuador

It rained on the night of our night walk but we were able to see many frogs, scorpions, moths, and a glow in the dark fungus.

Quality of Experience
Guides, Drivers and Staff
Transport
Activities in Mindo & Return to Quito
Activities in Mindo & Return to Quito
Ecuador

The chocolate tour and facial were so much fun. Learned about how to make chocolate. Kids enjoyed painting each other's faces with chocolate. Visit Mindo's Orchid with so many special, local species of orchids that are so small, you need a magnifying class to see. So cool!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park - Baños
Quito - Cotopaxi National Park - Baños
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Rose Farm Tour
Rose Farm Tour
Ecuador

Visit Rose Success and learned about Ecuadorian Rose. Did not want to leave, some roses are so fragrant!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños

See so many waterfall on the route. Kids enjoyed the cable car across the river to see the waterfall.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival to lodge - Free time or optional activities
Arrival to lodge - Free time or optional activities
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
AmaZoonico Animal Rescue Center
AmaZoonico Animal Rescue Center
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Archidona - Papallacta Hot Springs - Quito
Archidona - Papallacta Hot Springs - Quito
Ecuador

Love the Papallacta Hot Springs - many pools with different temps. The pools are clean and staffs are friendly and accommodating. Highly recommended after the long trips, so relaxing .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Jun 19, 2025
Dear Uyen, Thank you for your kind words and wonderful review! It was a pleasure helping you plan your fantastic family trip to Ecuador, and I’m really glad that your husband and kids had a great time exploring our country. I’m glad to hear that Frank was very helpful and resourceful during the trip. He is truly an excellent guide, and we’ll make sure to pass along your kind words to him. It really means a lot to us that he felt more like a travel companion than just a guide. Thank you... Read more

Dear Uyen,

Thank you for your kind words and wonderful review! It was a pleasure helping you plan your fantastic family trip to Ecuador, and I’m really glad that your husband and kids had a great time exploring our country. I’m glad to hear that Frank was very helpful and resourceful during the trip. He is truly an excellent guide, and we’ll make sure to pass along your kind words to him. It really means a lot to us that he felt more like a travel companion than just a guide.

Thank you again for trusting Kimkim and Authentic Ecuador. We’d be more than happy to help you plan your next adventure.

Warmest regards,
Paola

Read all Ecuador reviews

Already planning our next trip!
Ecuador | May 17 - May 25, 2025

S
Shannon S.
Dallas, TX | Reviewed on May 26, 2025
The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so... Read more

The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so many experiences ( chocolate tastings, coffee tastings, etc)…we feel like we are leaving a good friend in a country that we cannot wait to return to! Thank you again Paola! And Thank you Paul! and thank you Daniel!

Hotel Review
Napo Cultural Center
Quito

The Cultural Center was a great fit for us, amazing food, wonderful guides, and fabulous cultural as well as animal interactions!

Authenticity & Character
Love that it is owned and operated by the indigenous tribe
Location
Easy to do wildlife viewings each day
Staff
Everyone was helpful, professional, and truly seemed to love their job
Cleanliness & Comfort
Spotless, comfy, and great food!
Activity Review
Cooking Class
Cooking Class
Quito

We had so much fun with Carolina, the chef! The food we made was delicious!

Quality of Experience
The fun history provided by the chef as we cooked everything
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on May 26, 2025

Dear Shannon,
Thank you so much for your valuable review and kind words, it means the world to us to know how much you and George have enjoyed the beauty and culture of this unique country, Ecuador :)
We are thrilled to see that the experiences we picked for you have met your expectations and that our guides were so helpful! I'll make sure to communicate your positive feedback to all our partners and service providers.
We're looking forward to your next adventure with us here in Kimkim.
Best,
Paola and the Authentic Ecuador team

Read all Ecuador reviews

Fabulous trip hiking in Ecuador
Ecuador | Apr 4 - Apr 10, 2025

Adam
Adam M.
San Jose, CA | Reviewed on Apr 28, 2025

We had a fabulous trip hiking in Ecuador, including Cotopaxi, Quilotoa, Chimborazo, Cajas National Park, and Ingapirca with our great guide Milton. It included collaborative planning; when a landslide blocked the road to one of our hotels, the team quickly found a new hotel that we could get to. I cannot say enough positive things about Milton; truly a great ambassador for all Ecuadorians.

Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Apr 28, 2025

Hello Adam,

I’m very happy to hear that your trip to our country was an unforgettable experience and that you were able to visit incredible places. Thank you very much for your kind words; they motivate us to continue offering the best service to our travelers. You are absolutely right, Milton is a great ambassador for our country!

There are many places in Ecuador for hiking enthusiasts like you, and we hope you will visit us in the future.

Wishing you all the best,
Paul

Read all Ecuador reviews

Excellent overall experience both with regard...
Galapagos Islands | Apr 8 - Apr 15, 2025

Ram
Ram K.
Atlanta, GA | Reviewed on Apr 21, 2025
Excellent overall experience both with regard to communication with the KimKim team and meeting of expectations. The guides were both very knowledgable and enthusiastic, dedicated and pleasant. Read more

Excellent overall experience both with regard to communication with the KimKim team and meeting of expectations. The guides were both very knowledgable and enthusiastic, dedicated and pleasant.

Hotel Reviews
Hotel Volcano
Puerto Villamil

Great location, courteous staff. Clean, and very pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora

Excellent service, lovely management, great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Galapagos Islands

Tough hike, 16 km. Need to be in very good shape. Wish it were a loop rather than a back and forth, same trek.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

Waves were strong and visibility suboptimal

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Apr 30, 2025

Hi Ram,

It’s wonderful to hear that you and your son had an amazing time visiting Santa Cruz and Isabela Islands, and that you discovered some beautiful spots that will stay with you.

Thank you so much for your kind words; I’ll share them with the whole team, and we hope to see you back in our country soon!

Wishing you all the best,
Paul

I contacted kimkim to help craft a custom iti...
Ecuador | Apr 4 - Apr 10, 2025

Scott
Scott G.
San Jose, CA | Reviewed on Apr 16, 2025
I contacted kimkim to help craft a custom itinerary with a guide spend almost a week hiking in the Ecuadorian Andes. The kimkim staff was professional and responsive. Most importantly, they contracted an independent local guide who spoke excellent english and specialized in hiking trips. During the trip we had to adjust the itinerary based on road conditions after a very strong storm closed the road to one of our our planned overnight stay locations. Alternative accommodations were... Read more

I contacted kimkim to help craft a custom itinerary with a guide spend almost a week hiking in the Ecuadorian Andes. The kimkim staff was professional and responsive. Most importantly, they contracted an independent local guide who spoke excellent english and specialized in hiking trips.

During the trip we had to adjust the itinerary based on road conditions after a very strong storm closed the road to one of our our planned overnight stay locations. Alternative accommodations were made seamlessly, and it was great to see that the kimkim folks and our local guide were on the same page and kept us in the loop.

My one change would probably be to find a location closer to Chimborazo outside of Riobamba instead of staying in town. The town is not terribly clean and fairly noisy. While our time there was completely fine, l would suggest this improvement for the next group interested in doing a trip similar to ours.

Lastly, I can't say enough good things about our local guide Milton. He really made our trip special and we will treasure our time together for a long time.

Hotel Reviews
Mansion Santa Isabella
Riobamba

While the Andalusian style is nice, the staff was only moderately helpful and the room overlooking the street was very noisy.

Authenticity & Character
Location
Staff
The weekend staff was not terribly friendly or helpful. It didn't seem like they enjoyed their job very much.
Cleanliness & Comfort
Santa Lucia House - Forum
Cuenca

Wonderful staff, great location, and a lovely interior. Our room was situated at the front of the hotel, so we heard som street noise, but the large sitting room just outside our room more than made up for it. Breakfast was good. We really appreciated they adjusted their breakfast schedule to accommodate us leaving early in AM on two different occasions.

Authenticity & Character
Lovely traditional Andalusian style.
Location
Less than 5 minutes to the town center.
Staff
Everyone we met was friendly and helpful
Cleanliness & Comfort
Activity Reviews
Explore Cotopaxi National Park
Explore Cotopaxi National Park
Ecuador

We totally lucked out to see the mountain. Great hikes to the Rifugio and around the lake.

Quality of Experience
Guides, Drivers and Staff
Transport
We used a local driver for the last part of the drive.
Explore the Quilotoa Lagoon
Explore the Quilotoa Lagoon
Ecuador

The hike around the crater is terrific. There is some steep vertical in the first quarter of the hike going counterclockwise, so be ready for that.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide Milton recommended going counterclockwise, which was totally the right call.
Transport
We made a decision the night before to stay in Chugchilan instead of Isnilivi. Not only were we closer to the lake the next day, but we luckily avoided a major landslide that would have kept us from getting to Quilatoa at all.
Cuenca City Tour
Cuenca City Tour
Ecuador

Cuenca is a special town. We were fortunate that our guide Milton was from there, so we totally benefitted from having a local experience.

Quality of Experience
Meeting our guides family.
Food
Guides, Drivers and Staff
Milton's family was awesome.
Transport
Cajas National Park
Cajas National Park
Ecuador

Who knew Scotland was in Ecuador. This is a very special place to hike.

Quality of Experience
We lucked out on the weather. Go early!
Guides, Drivers and Staff
Transport
Local specialist: Angie Maldonado
Photo taken by Scott G
Photo taken by Scott G
Photo taken by Scott G
Photo taken by Scott G
Angie
Angie Maldonado
Local specialist in Quito - Ecuador | Replied on Apr 16, 2025
Hi Scott, Thank you so much for your kind words. I’ll make sure to share them with Milton and the rest of our team. I’m very happy to hear that, despite the changes due to the heavy storm in Isinlivi, you had a great trip seeing the Cotopaxi volcano, hiking around the Quilotoa crater, discovering the beautiful Cuenca and the Cajas National Park, tasting our local food, and experiencing our culture in each place you visited. I love the photos you upload! I’m sure you have fond memories of... Read more

Hi Scott,

Thank you so much for your kind words. I’ll make sure to share them with Milton and the rest of our team. I’m very happy to hear that, despite the changes due to the heavy storm in Isinlivi, you had a great trip seeing the Cotopaxi volcano, hiking around the Quilotoa crater, discovering the beautiful Cuenca and the Cajas National Park, tasting our local food, and experiencing our culture in each place you visited. I love the photos you upload!

I’m sure you have fond memories of our country, and hopefully, you’ll visit us again in the future.

I really appreciate your note about your stay in Riobamba; it is very helpful for us to continue improving our services, and I’ll definitely consider that in our new itineraries.

Wishing you all the best!
Angie & the team

Read all Ecuador reviews

Thank you, Paola, for helping us with our ama...
Galapagos Islands | Mar 21 - Mar 30, 2025

CHRISTINE
CHRISTINE E.
Chicago, IL | Reviewed on Apr 04, 2025
Thank you, Paola, for helping us with our amazing trip to Galapagos and Quito!
Some highlights:
- Cooking class in Quito
- Quito city tour with Christian - terrific guide! As was his uncle ;)!
- Santa Cruz highland tour with visit to tortoises!
- Trip to Bartolomé island
- Isabella snorkeling at Los Túneles - Luis was a terrific guide. We learned a lot from him
- Biking in National Park on Isabella - Thank you to John! The hotel accommodations were all wonderful
- La Casona de La... Read more

Thank you, Paola, for helping us with our amazing trip to Galapagos and Quito!
Some highlights:
- Cooking class in Quito
- Quito city tour with Christian - terrific guide! As was his uncle ;)!
- Santa Cruz highland tour with visit to tortoises!
- Trip to Bartolomé island
- Isabella snorkeling at Los Túneles - Luis was a terrific guide. We learned a lot from him
- Biking in National Park on Isabella - Thank you to John!

The hotel accommodations were all wonderful
- La Casona de La Ronda in Quito
- Ikala Galapagos on Santa Cruz
- La Casita de la Playa on Isabella

Only hiccup was not knowing we needed to pay the National Park Fee when we landed in Baltra Airport in Santa Cruz. Would recommend making that clear to future travelers! Thank you!

Chris

Hotel Reviews
La Casona de La Ronda
Quito

Friendly staff, good breakfast, great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora

Beautiful pool and rooms! Wonderful restaurant view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casita de la Playa
Puerto Villamil

BEAUTIFUL Location and view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Christian was a wonderful guide. Loved our day in Quito.

Quality of Experience
Guides, Drivers and Staff
Transport
Quito Cooking Class
Quito Cooking Class
Galapagos Islands

One of our highlights! Really fun - chef is passionate about Ecuadorian food. Excellent dinner

Quality of Experience
Guides, Drivers and Staff
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Snorkeling/kayaking guide struggled with English - would have liked more information about the animals
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

Beautiful day - long boat ride

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Galapagos Islands

We had a rainy day, so we couldn't hike past the first view point.

Quality of Experience
Guides, Drivers and Staff
Guide struggled a bit with English - would have like a bit more information.
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Best experience on our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Luis was the best!
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 15, 2025
Hi Chris, Thank you so much for your lovely message! It truly makes my day to hear that you, Tom, and Suzie had such a wonderful trip to the Galápagos and Quito. I’m so happy you enjoyed all the special moments, from the cooking class and the city tour with Christian to the amazing island adventures with Luis and John. I’m also really glad to hear you were happy with the hotels, each one was chosen with care, and it's great to know they added to your experience. And thank you for the note... Read more

Hi Chris,

Thank you so much for your lovely message! It truly makes my day to hear that you, Tom, and Suzie had such a wonderful trip to the Galápagos and Quito. I’m so happy you enjoyed all the special moments, from the cooking class and the city tour with Christian to the amazing island adventures with Luis and John.

I’m also really glad to hear you were happy with the hotels, each one was chosen with care, and it's great to know they added to your experience.

And thank you for the note about the National Park Fee. That’s super helpful, and I’ll definitely make sure to point that out more clearly for future travelers.

It was such a pleasure helping you plan this adventure, and I hope our paths cross again on another trip someday :)

Warmest wishes,
Paola

Read all Galapagos Islands reviews

Planning with Kimkim and the local agency in ...
Ecuador | Mar 10 - Mar 18, 2025

P
Padina P.
Canada | Reviewed on Mar 25, 2025

Planning with Kimkim and the local agency in Ecuador was a great choice. It made our life super easy and everything was immaculately planned for and organized. Paola was super responsive and kind in her communications. Her local team did their best to make our stay memorable and we especially enjoyed our local tour guide, Jose, in Quito. The activites we did and places we visited were well selected for our family and we enjoyed them very much.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 27, 2025

Thank you so much, Padina! It was truly a pleasure helping plan your trip, and I’m so happy to hear that you and your family had a wonderful time. I’ll be sure to share your kind words with Jose and the rest of our local team :) Wishing you and your family many more amazing adventures ahead!
Best, Paola

Read all Ecuador reviews

great trip
Galapagos Islands | Feb 5 - Feb 15, 2025

Thomas
Thomas L.
Palm Coast, FL | Reviewed on Mar 08, 2025
would do again, Paola was very informative and made the trip easy Read more

would do again, Paola was very informative and made the trip easy

Hotel Reviews
Ibis Styles El Malecón
Guayaquil

excellent service and room perfect great restaurants near by and boardwalk

Authenticity & Character
Location
location was perfect
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno

not the best

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

this was a beautiful place clean great breakfast and staff were amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Galapaguera Tortoise Reserve
Galapaguera Tortoise Reserve
Galapagos Islands
Local specialist: Paola Vera Feijoo
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Photo taken by Thomas L
Show 68 more photos
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 27, 2025

Thank you, Tom! I’m so glad to hear that I could help make your trip easy. It was a pleasure assisting you! Wishing you and Jill many more amazing adventures ahead :)

Read all Galapagos Islands reviews