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Authentic Ecuador

We specialize in the Ecuadorian territory and the Galapagos Islands. The focus is on immersive experiences with a mix of classic attractions in an innovative way and off-the-beaten-track destinations and activities.

Our goal is to convert our travelers from passive consumers into active participants. Yes, you’ll also see the highlights of the country, but you will immerse into its nature, interact with its people, taste its flavors, and experience some adrenaline-loaded adventures if you wish to!

We would like you to capture the essence of Ecuador in all its facets, mixing main attractions with off-the-beaten-track experiences, which makes each trip unique and avoids over-tourism. Join us on an unforgettable trip and expect the unexpected!

Authentic Ecuador is part of the following groups: Ecuador Travel Agents, Galapagos Islands Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Authentic Ecuador

Our trip to the Galapagos was very well plann...
Galapagos Islands | Apr 6 - Apr 17, 2026

S
Stephanie S.
Denver, CO | Reviewed on Apr 27, 2026
Our trip to the Galapagos was very well planned. We enjoyed our few days on land ,interacting with the local culture.
Our cruise on the Treasure was fabulous. The Staff and Captain were excellent ,educational including a delicious variety of snacks,drinks and meals.
Thank you Paul Read more

Our trip to the Galapagos was very well planned. We enjoyed our few days on land ,interacting with the local culture.
Our cruise on the Treasure was fabulous. The Staff and Captain were excellent ,educational including a delicious variety of snacks,drinks and meals.

Thank you Paul

Hotel Reviews
M/C Treasure
San José de Conocoto Quito
Hotel La Laguna
Puerto Villamil
Hotel Fiesta
Puerto Ayora
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

Great staff, wonderful spat with an excellent esthetician. The rooms were comfortable and the restaurant was delicious

Authenticity & Character
Location
closer to the city
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

Very comfortable, clean and well maintained. A very nice dinning area.

Authenticity & Character
Location
Staff
Our guide, Rodrigo, was excellent and happy to share his knowledge. He was very well-spoken and eager to show us all the Amazon has to offer.
Cleanliness & Comfort
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Apr 28, 2026

Hi Stephanie,

I’m so glad to hear that you had a great time visiting Ecuador and the Galapagos. Thank you very much for your feedback about the hotels and activities, as well as your overall experience.

It was a pleasure planning this adventure with you, and I hope that you and Jeff can visit us again in the future. 🤗

Wishing you all the best,
Paul

Excellent customer service.
Galapagos Islands | Apr 17 - Apr 26, 2026

Mubashir
Mubashir S.
Chicago, IL | Reviewed on Apr 27, 2026
All was planned very well. We had a wonderful time in the Galapagos. They even planned a nice 50th Birthday dinner at a fancy restaurant including the cake in Santa Cruz, Galapagos. They accommodated when I had to cancel at the last minute an excursion due to my wife getting sick, and they were able to reschedule for the following day without to much hassle for me. Hotels were very nice as well as the private driver. They had somebody with us from the time we landed in Quito to the time... Read more

All was planned very well. We had a wonderful time in the Galapagos. They even planned a nice 50th Birthday dinner at a fancy restaurant including the cake in Santa Cruz, Galapagos. They accommodated when I had to cancel at the last minute an excursion due to my wife getting sick, and they were able to reschedule for the following day without to much hassle for me. Hotels were very nice as well as the private driver. They had somebody with us from the time we landed in Quito to the time we left Baltra back to Quito. I appreciate this attention to customer service. I would definitely travel with them again.

Hotel Reviews
La Casita de la Playa
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acacia Galápagos Boutique Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ariel Chasi

Galapagos Trip provided by Paola was excellent
Galapagos Islands | Apr 2 - Apr 11, 2026

G
Gary M.
Jacksonville, FL | Reviewed on Apr 22, 2026
The planning and service provided by Paola was excellent. She got us a fantastic trip and assisted during the trip with additional information and suggestions. She did a great job with the tours, pick ups, transportation, etc.
All of our guides on the trip were very good but Milton in Quito was excellent; he provided history , stories and insights to our tour.
Read more

The planning and service provided by Paola was excellent. She got us a fantastic trip and assisted during the trip with additional information and suggestions. She did a great job with the tours, pick ups, transportation, etc.
All of our guides on the trip were very good but Milton in Quito was excellent; he provided history , stories and insights to our tour.

Hotel Reviews
Go Quito Hotel
Quito

Very nice. Could have been a little closer to old town area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora
Authenticity & Character
Location
Right in the heart of things
Staff
Wonderful staff, very accomadating.
Cleanliness & Comfort
Acacia Galápagos Boutique Hotel
Puerto Ayora

Very nice little hotel with a pool just off of the main road. Room was large. Staff was very nice. There is construction going on all around this hotel.

Authenticity & Character
Staff
Cleanliness & Comfort
Hotel Volcano
Puerto Villamil

Of all the hotels on our trip this was the least favorite. It was clean and had a good breakfast. The windows in the room would rattle or open when the door to the room was opened or closed. We had to be careful to keep the wasps out of the room when we entered and existed the room. Compared to the other hotels on the trip we did not have a balcony but we did have a view of the beach and ocean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

Nice rooms, pool, ping pong, fitness center, restaurant and bar.

Authenticity & Character
Location
near the airport and has a shuttle to the airport.
Staff
Cleanliness & Comfort
Activity Review
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 22, 2026

Hi Gary, thank you so much for your thoughtful review and kind words. I’m so pleased to hear that you had such a great trip and that everything came together smoothly. It was truly a pleasure helping you create this experience. I also really appreciate your comments about Milton. I’ll make sure he receives your feedback. Wishing you many wonderful memories from your travels, and hopefully another adventure together someday :) Paola & the Authentic Ecuador Team

The trip into the Amazonia was really an eye-...
Ecuador | Mar 27 - Apr 10, 2026

T
tommy h.
Minneapolis, MN | Reviewed on Apr 20, 2026
The trip into the Amazonia was really an eye-opener and very enjoyable a great place at the Napo nature Center. Read more

The trip into the Amazonia was really an eye-opener and very enjoyable a great place at the Napo nature Center.

Hotel Reviews
Hotel Galapagos Suites
Puerto Ayora

The owner of the hotel was super accommodating worried about us making all of the connections and whatnot call people just super helpful

Authenticity & Character
A nice courtyard very well camped Hotel
Location
Just off the main street close to the restaurants but not loud
Staff
Can't say enough about how helpful the order was the woman was super duper
Cleanliness & Comfort
Very clean very comfortable
Courtyard by Marriott Quito Airport
Quito
Authenticity & Character
He'll tell us at the airport so arrivals and departures are made super simple highly recommended if you got wait times involved
Location
Staff
Staff are very helpful courteous and very businesslike
Cleanliness & Comfort
Super clean Hotel easy to use
Casa Playa Mann
Puerto Baquerizo Moreno

The service is great the hotel is a lovely location and the owners are super friendly they go out of their way to make you feel comfortable

Authenticity & Character
It's authentic clearly built with some thought
Location
Close enough to the downtown area but without the crowds really close to a beach that's beautiful and a very comfortable location very comfortable Hotel
Staff
The owners were tremendous in service
Cleanliness & Comfort
Just excellent
Napo Cultural Center
Quito

I guess it's a hotel The cottages are really very nice when we were there was not a high concentration of people so it was very quiet also something I really appreciate they're very authentic they're in the rainforest but easy enough to walk to the pads are well done the food is great the service was very good and it was just a fun place to be

Authenticity & Character
The cabins are clean easy to get to up off the ground and it is the rainforest
Location
In the rainforest what more is to be said
Staff
Super service at the meals everything was very well done
Cleanliness & Comfort
Clean comfortable cabins
Hotel Las Plazas
Quito

Hotels right in the center of keto and the Old Town so it's very convenient that way it's an old building much like Old Town you would expect the only downside that I had was there's a lot to gate to get out in caseville fire could have been problematic

Authenticity & Character
Very real old building
Location
Right in the center of Old Town quito
Staff
Staff was always super accommodating ready to help always open the door when you ring the bell breakfast was good and well served generally very nice
Cleanliness & Comfort
Very clean very comfortable no questions in that area
Hotel La Laguna
Puerto Villamil

Puerto vida meal is comparatively small and not a lot going on so this is probably one of the premier hotels there it was clean comfortable the staff was accommodating

Authenticity & Character
It's near the ocean near the port and not too far from the few restaurants that exist there
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador

Two and a half hours up the river a clay Bank to unload on and a muddy trail to get to the lodge it was an adventure the little electric carts that they use have no suspension but it was all just really worthwhile

Quality of Experience
Second time in the Amazonian rainforest and it just an amazing place to be
Guides, Drivers and Staff
They were all really good at what they did
Transport
Long boat rides long paddles the paddles up the Blackwater River a lot of animals out there monkeys jumping across the waterway Caymans birds huge blue butterflies that are so iconic
Last rainforest activities, Transfer to Coca & Flight to Quito
Last rainforest activities, Transfer to Coca & Flight to Quito
Ecuador

Another two and a half hour boat ride back up the river it had rain so there was quite a bit of log and debris floating in the river luckily the captain of the boat was able to avoid at all

Quality of Experience
Another long boat ride
Guided Hike to Tortuga Bay
Guided Hike to Tortuga Bay
Ecuador

A great Beach although some of the locals did refer to it as torture Beach the water was very nice at the equator hot hot hot sun very little shade on the trail but still very nice trail as a person who passed us commented Camino del Diablo

Quality of Experience
Enjoyed standing in the water after the hike
Food
Stopped at a local restaurant $7 lunches very good
Guides, Drivers and Staff
Guide was good got taxis and introduced us to a local restaurant when we got back that was $7 lunch very good something I would not have tried on my own
Transport
A typical taxi ride in a pickup truck
Parrot clay lick - Intercultural interpretation center - Observation tower - Ancestral catamaran ride (NCC)
Parrot clay lick - Intercultural interpretation center - Observation tower - Ancestral catamaran ride (NCC)
Yasuni National Park

The clay elixir something everybody should probably experience at least once the parrots are truly showing their their own behaviors

Quality of Experience
It's a very popular place so they're typically will be several boats in the river at the same time
Guides, Drivers and Staff
Our guide was excellent pointed out things that we might not have seen on our own
Transport
A boat ride like all the others on the river
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Yasuni National Park

I enjoyed the women's Center and the experience that we had there the way that the fires were built the cooking the food bits it was all very interesting the night walk was dark and wet the day we were there but that's kind of what the rainforest is about

Quality of Experience
Definitely something you need to experience
Food
Excellent food including the jungle bacon
Guides, Drivers and Staff
Transport
It's a long ways up there for a couple of hours so comfortable seats help
Urban Bike Tour
Urban Bike Tour
Quito

Given the altitude changes in keto and the steepness of the hills we were somewhat concerned about the bike trip it turned out to be kind of a highlight actually we went to the serpent house in the park and an open air fruit market that was truly great the guides were both very good and it turns out they had the pretty flat route

Quality of Experience
Really enjoyed the Open Air market and the fruit
Guides, Drivers and Staff
Very good guiding experience they didn't push us too hard to and traffic was not that bad
Visit the "Middle of the World"
Visit the "Middle of the World"
Ecuador

So much more at the equator than you could ever even consider second time I've been there and they have added the actual equator center not just the monument that was apparently a bit off .

Quality of Experience
When you're right down the equator things really happen differently balances completely different water does not have a Coriolis effect who knew
Guides, Drivers and Staff
Thought they were all very good
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Ecuador

Water clarity was not particularly good the day we were there so it was kind of disappointing I'm not a huge fan of snorkeling but you didn't really get to see very much because of the water clarity issues

Quality of Experience
Guides, Drivers and Staff
The staff and the drivers did what they could but you only can work with what you got
Transport
Bike Ride & Visit La Lobería
Bike Ride & Visit La Lobería
Ecuador

A lot of sea lions everywhere but they had decent restaurants and certainly an experience of different types of people's and whatever bingo game on a Friday night sea lion in the middle of the plaza experience

Quality of Experience
Guides, Drivers and Staff
Staff was truly amazing our guide and driver was it really interesting guy
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

A strangely compelling place it's very out of the ordinary not what I expected at all and I really enjoyed it

Quality of Experience
It was hot as it is at the equator but there's quite a bit of shade which I found to be useful and the museum Center part is air conditioned so it gave you a little bit of relief
Guides, Drivers and Staff
Good guide
Snorkel at Los Túneles
Snorkel at Los Túneles
Ecuador

I'd pretty much give it up snorkeling by the time we got here my partner was much into it but I did talk to a nice young German guy who had eardrum problems and couldn't snorkel so that part was really worthwhile. You get a whole different perspective no

Quality of Experience
Walking on the lava was impossible for me I have no balance so that was torture
Guides, Drivers and Staff
I thought the guys did a great job and the boat driver was very good an old fisherman knew how to get amongst the rocks
Transport
He retired fisherman who knew the rocks in the passages and went places that I thought were pretty darn narrow
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Ecuador

Lots of huge tortoises the one right at the entrance at likes the bananas that are hanging up will follow you around if you're wearing bright yellow shoes he's pretty sure that those are bananas so that was a good time lots of tortoises they're just doing tortoise like things

Quality of Experience
Food
Ate at the restaurant as part of this event and it was very good food your typical chicken or fish well done tasty
Guides, Drivers and Staff
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Ecuador

Probably could have avoided this activity a Long Walk 3% up to the top end when you get there there's civista but not much in the Vista but it is hot

Quality of Experience
Long walk up a a ton of stairs with not a huge amount of scenery at the top
Transport
A long slow boat ride however the yucca puffs were good
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Ecuador

I would have to characterize this is a low quality adventure essentially a paddle around the narrow Bay or a small Bay there are things to be seen lots of turtles some penguins but all in all you're out in the hot sun and open Kayak it wasn't my favorite

Quality of Experience
Less than an hour paddle and an open Kayak not my favorite
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Apr 22, 2026

Dear Tommy,

Thank you so much for taking the time to share your feedback on each hotel and activity. It is always super helpful to know your feedback for improvement. I'm glad that the experience in the Amazon was an eye-opener for you and that you enjoyed

Thank you again for choosing to travel with us. I wish you many more wonderful adventures in the future!

Warmly,
Ariel

Incredible family trip
Ecuador | Mar 27 - Apr 4, 2026

James
James W.
Denver, CO | Reviewed on Apr 20, 2026
Paola helped us plan one of our most incredible family trips! She was very attentive and responsive to our questions and preferences, and helped curate a trip that every single person in the family loved from the parents and high school students down to the elementary school-aged child. Our primary in-country guide Jose was amazing! Beyond just helping us appreciate the areas and sites we saw, he went out of his way to give us extensive local insight and was always happy to answer our many... Read more

Paola helped us plan one of our most incredible family trips! She was very attentive and responsive to our questions and preferences, and helped curate a trip that every single person in the family loved from the parents and high school students down to the elementary school-aged child.

Our primary in-country guide Jose was amazing! Beyond just helping us appreciate the areas and sites we saw, he went out of his way to give us extensive local insight and was always happy to answer our many questions.

Based on this experience, we will definitely be planning another trip with KimKim

Activity Reviews
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito
Quito - Cotopaxi National Park - Baños
Quito - Cotopaxi National Park - Baños
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Papallacta Hot Springs & Spa
Papallacta Hot Springs & Spa
Ecuador
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Isla Pinzón & Playa La Fé
Discover Isla Pinzón & Playa La Fé
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 20, 2026

Dear Jim, Thank you so much for this wonderful review! It was such a pleasure helping you curate a trip that worked for every member of the family :) I’m especially glad to hear that Jose made such an impact with his local insight; I’ll be sure to share your kind words with him. We can't wait to help you plan your next adventure! Warmly, Paola & the Authentic Ecuador team

Thanks to Paola for a wonderful week in Ecuador!
Ecuador | Apr 5 - Apr 11, 2026

Paige
Paige H.
Los Angeles, CA | Reviewed on Apr 12, 2026
The trip that Paola put together for me and my two kids (ages 16, 13) was great! The trip was exactly as promised, and yet also exceeded my expectations. Paola was easy to communicate with, efficient and responsive. She listened and we had productive exchanges during planning and in the lead up to the holiday. She even visited our hotel in Quito to introduce herself. We spent a week in Quito, Banos and Cotopaxi. Paola arranged for Jose from Authentic Ecuador to be our guide for the week... Read more

The trip that Paola put together for me and my two kids (ages 16, 13) was great! The trip was exactly as promised, and yet also exceeded my expectations. Paola was easy to communicate with, efficient and responsive. She listened and we had productive exchanges during planning and in the lead up to the holiday. She even visited our hotel in Quito to introduce herself.

We spent a week in Quito, Banos and Cotopaxi. Paola arranged for Jose from Authentic Ecuador to be our guide for the week and he was fantastic! He is knowledgeable about all things Ecuador, from where to eat to how many meters tall rise each volcano (I tested him for fun at one point and he was accurate within 10m for every volcano!) and he could identify flora and fauna. He was on time, friendly and we felt completely cared for. When we had a hiccup (e.g. morning canyoning postponed from rain), Jose seamlessly helped to pivot our day. Thank you!

Our days were long, but had only a week - old town tour/chocolate tasting/cooking class in Quito, hiking/biking/canyoning in Banos, and hiking/riding horses in Cotopaxi. I will absolutely use this service again, and I will be recommending Paola and Jose to all my friends.

Hotel Reviews
Samari Spa Hotel
Baños

The grounds are beautiful, and the pool was great. Our room was comfortable - it was not modern, but we weren't expecting that. But, the hotel was a 5-minute drive from downtown Banos on a busy road - next time, I would prefer lodging downtown because it's a walkable place. The restaurant was not great. The food was okay, at best. Also, the entire restaurant staff was wearing clear plastic masks - I appreciate the effort to by hygienic, but those clear masks get wet from breath/spit and it's unattractive to look at. Also, since they only cover the mouth they aren't actually preventing the spread of germs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

This hotel is fine. It's clean and newish, and is what I would expect from a hotel by the airport. It served its purpose well (a place to stay before catching a flight). They also had an airport shuttle, which was appreciated.

Authenticity & Character
Location
A 5-minute shuttle ride to the airport. (It's about 40 minutes from downtown Quito)
Staff
Cleanliness & Comfort
Go Quito Hotel
Quito

Stunning hotel, very modern and clean. The restaurant has views of the city, and the breakfast spread was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

We stayed here one night and it was not enough. Everything about this place was wonderful! Our room was cozy and well-appointed. There were fires being tended in every room, the staff was incredibly friendly and the food was delicious. I went on one of the self-guided walks and it took my breath away (I don't mean the altitude). The paths are easy to follow and the views are stunning. I absolutely loved everything about Hacienda El Porvenir.

Authenticity & Character
Location
Just outside Cotopaxi National Park, which was also my favorite destination of our trip.
Staff
Cleanliness & Comfort
Activity Reviews
Biking to Pailón del Diablo
Biking to Pailón del Diablo
Baños

The biking was great insofar as I was sick of being in a car, but we were on the rode with the cars on a busy highway so it was a bit uncomfortable at times. My kids (16, 13) didn't love this.

Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Jose took us around the city and it was nonstop fun the whole day. I appreciated Jose's vast knowledge - from the town's history to which vendors we should buy from. He brought his brother to drive the car so that we didn't waste any time looking for parking.

Quality of Experience
Guides, Drivers and Staff
Transport
Quito Cooking Class
Quito Cooking Class
Ecuador

This was very fun, but it may have been a bit much for us after a very long day of sightseeing (I was with my 2 kids, ages 16, 13). But the food and conversation was nice. I could have used a glass of wine with dinner but was told I couldn't have one - otherwise, all good!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños

Fantastic! This place was great. As advertised. My two teens also loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in Baños
Canyoning in Baños
Baños

This was very fun, for me and my two teens (16, 13). There wasn't a lot of detail provided going into it, but we felt safe and ready for what was to come. The final descent was INCREDIBLE. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding at Cotopaxi National Park
Horseback Riding at Cotopaxi National Park
Ecuador

This was amazing! They let us gallop, and lent us ponchos and chaps, which greatly improved the experience. Our photos from this activity are amazing - kids and I on horses w/ a view of Cotopaxi in the background.

Quality of Experience
Guides, Drivers and Staff
Transport
Cotopaxi National Park
Cotopaxi National Park
Ecuador

The hike on the volcano was amazing. We did not make it all the way to the Refuge b/c it was a very cold and windy day and we were suffering the altitude, but it was SO BEAUTIFUL! I want to go back already. Not to miss.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 13, 2026
Hi Paige, thank you so much for taking the time to share this. I’m so happy to hear the trip lived up to (and even exceeded!) your expectations, and that you and your kids had such a special week together. It was a pleasure working with you throughout the planning process, and I’m especially glad you enjoyed your time with Jose. I’ll be sure to pass along your kind words to him. I also really appreciate your honest feedback on the hotels. It’s incredibly helpful for me as I continue refining... Read more

Hi Paige, thank you so much for taking the time to share this. I’m so happy to hear the trip lived up to (and even exceeded!) your expectations, and that you and your kids had such a special week together. It was a pleasure working with you throughout the planning process, and I’m especially glad you enjoyed your time with Jose. I’ll be sure to pass along your kind words to him. I also really appreciate your honest feedback on the hotels. It’s incredibly helpful for me as I continue refining experiences for future travelers, so thank you for sharing that as well. Wishing you and your family many more amazing adventures ahead—and I’d absolutely love to help you plan the next one whenever you’re ready :) Warmly, Paola & the Authentic Ecuador Team

Thank you for another GREAT adventure!
Galapagos Islands | Feb 28 - Mar 13, 2026

B
Brooke C.
Morristown, NJ | Reviewed on Mar 20, 2026

Our guides (Sebastian & Edwin) were absolute ROCKSTARS! We are so grateful for the time that they spent with us. Tamer, once again, helped to create and organize another spectacular experience in Ecuador & The Galápagos Islands. Thank you!

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Mar 21, 2026

Dear Brooke! Thank you so much for your kind words and positive feedback. It warms my heart to know again that this trip was a success and that you and the group have had a great time. Shoutout indeed to Sebastian and Edwin, I'll make sure to share your comments with them.
Looking forward to planning future amazing trips for the beloved students of Forman School!
Best,
Tamer

We booked our Galapagos trip with Paola throu...
Galapagos Islands | Feb 22 - Mar 3, 2026

Sharon
Sharon J.
Canada | Reviewed on Mar 12, 2026
We booked our Galapagos trip with Paola through KimKim. Itinerary was amazing! All of our guides, and naturalists were full of knowledge and went above and beyond to make sure we had the best time.
Danny greeted us at the airport in Quito and guided us through the city. He knew exactly what we wanted to see and do.
In Santa Cruz our naturalist guide was full of knowledge on the history of the island, the turtles and the volcanic tunnels. We visited the Charles Darwin Centre and again he...
Read more

We booked our Galapagos trip with Paola through KimKim. Itinerary was amazing! All of our guides, and naturalists were full of knowledge and went above and beyond to make sure we had the best time.
Danny greeted us at the airport in Quito and guided us through the city. He knew exactly what we wanted to see and do.
In Santa Cruz our naturalist guide was full of knowledge on the history of the island, the turtles and the volcanic tunnels. We visited the Charles Darwin Centre and again he could answer any question we asked.
Next we travelled to Isabella Island-Diego, Julio and all the guides again were amazing. I highly recommend using KimKim and definitely will for my next adventure!!

Hotel Reviews
Ikala Quito Hotel
Quito

We felt very safe at this hotel. They created us at the door and escorted us to our room. Everything was fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

The pool and Hot Tub were amazing. Nice to come back from a day in the heat and cool off! Have a drink and unwind. The bar staff made yummy drinks!

Authenticity & Character
Beautiful entrance, pool and hot tub area. The flowers and trees where beautiful!
Location
Was within walking distance to downtown, yet in a quiet location far enough away.
Staff
Cleanliness & Comfort
Albemarle
Puerto Villamil

The view was amazing. You could hear the waves rolling in and watch the sunset right from your room.

Authenticity & Character
Nice lobby and beautiful pool with flowers surround it. A nice rooftop sitting area and wonderful staff
Location
Right on the beech in downtown Isabella island.
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

At first, we were worrying about the length of this trip and the fact that it said 80% on land and 20% in water. But this was one of the most memorable excursions we did. Our guide Diego had years of experience doing this excursion. It was nice to snorkel at your own pace and someone always had an eye on us to ensure our safety.

Quality of Experience
Food
All of it. The appetizers amazing!!
Guides, Drivers and Staff
Transport
Nice boat. Santa Fe and the crew made us feel special!
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Danny was amazing. Everything was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Our guide had a wealth of knowledge and treated all on board equally. He made sure to spend time with everyone individually which was nice. He explained things and shared his pictures with the group.

Quality of Experience
Food
Guides, Drivers and Staff
So knowledgeable and really took care of us all.
Transport
The driver of the boat knew exactly how to ride the waves to get into the area safely.
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

Unfortunately it was raining when we visited here but our guide didn’t let that change the plans. We still have a full tour.

Quality of Experience
Adding fresh cold water when picked up at the boat would have been nice.
Guides, Drivers and Staff
Transport
Kayaking at Garrapatero Beach
Kayaking at Garrapatero Beach
Galapagos Islands

Although we couldn’t kayak. Our guide took us to a coffee, sugar and alcohol plantation which was great

Quality of Experience
P
Guides, Drivers and Staff
Transport
Snorkeling at Las Tintoreras
Snorkeling at Las Tintoreras
Galapagos Islands

Great experience. Saw lots in the snorkelling adventure. Including sharks, penguins, turtles, and lots of colorful fish.

Quality of Experience
OP
Guides, Drivers and Staff
Transport
The small group size.
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Galapagos Islands

Danny made sure all our travels were worry free. Escorted us throught he airport and sent us on our way. To the next adventure.

Quality of Experience
Food
The table and VIP service!
Guides, Drivers and Staff
A great experience!! The knowledge of our guide was impressive! He could answer any questions we asked.
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 12, 2026

Hi Sharon, thank you so much for the lovely review! I’m so happy to hear you had such a wonderful time in Quito and the Galápagos and that you enjoyed the itinerary. I’ll be sure to share your kind words with Danny, Diego, Julio, and the rest of the team. And thank you for sharing the beautiful photos — they’re amazing! As a cat lover myself, I especially loved the one from Isabela ;) It was truly a pleasure helping you plan this trip, and I’d love to help again whenever you’re ready for your next adventure. Warmly, Paola & the Authentic Ecuador Team

Galapagos Trip
Galapagos Islands | Mar 3 - Mar 8, 2026

K
Kathleen M.
Atlanta, GA | Reviewed on Mar 10, 2026
Salome met us at the airport and did a good job of welcoming us to the Galápagos. Diego met us at the hotel in Puerto Aroya and gave us information about our schedule but did not provide a copy of our itinerary as I thought he would. Kayaking was great on day 2. Trip to North Seymour with Darwin—excellent guide. Snorkeling at las tunelas was wonderful! Julio was particularly exceptional with his walking guide on Isabela. All the boat cruises were excellent with delicious lunches. Read more

Salome met us at the airport and did a good job of welcoming us to the Galápagos. Diego met us at the hotel in Puerto Aroya and gave us information about our schedule but did not provide a copy of our itinerary as I thought he would. Kayaking was great on day 2. Trip to North Seymour with Darwin—excellent guide. Snorkeling at las tunelas was wonderful! Julio was particularly exceptional with his walking guide on Isabela. All the boat cruises were excellent with delicious lunches.

Hotel Reviews
La Casita de la Playa
Puerto Villamil

Staff were friendly, everything was clean, and breakfast was good. However, we were booked in a tiny room with an air conditioner venting directly onto one side of the bed. My husband was able to make the AC situation tolerable. We travel light, luckily, each with a a carryon suitcase and a backpack so were able to manage in the small room. But missed the openness and good seating available in our first hotel. I was expecting a little more from a mid-range hotel.

Authenticity & Character
Location
Right on the ocean.
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora
Authenticity & Character
Location
Lovely view over the smaller harbor from our balcony! Loved that balcony!
Staff
Cleanliness & Comfort
Activity Reviews
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Salome was very attentive and friendly.
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Beautiful, stark landscape! Snorkeling was great to me, but I’m not an experienced snorkeler so my expectations were not high.

Quality of Experience
Landscape and abundant wildlife
Food
Guides, Drivers and Staff
Darwin was an excellent guide! Very knowledgeable, friendly, and attentive to our needs. Lunch was delicious.
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

One of our favorites!

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Flamingo Lagoon & Tortoise Breeding Center
Flamingo Lagoon & Tortoise Breeding Center
Galapagos Islands

Julio, our guide, was extremely knowledgeable and entertaining! However, I couldn’t remember what this excursion included and wasn’t able to find the details online before we went. So I was a bit surprised at the length of the walk and would have worn tennis shoes had I known. Receiving a paper copy of the details of each excursion prior to the pickup would greatly help this situation.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and congenial
Transport
See above. I didn’t know I was in for a rather long walk and didn’t wear the best shoes.
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 16, 2026
Hi Kathleen, thank you so much for taking the time to share such a thoughtful review of your trip. We truly appreciate your feedback—it’s incredibly helpful for us, and we’ll also be sharing your comments with the hotels and local teams involved. I’m really happy to hear that you enjoyed so many parts of the experience, especially the kayaking, the visit to North Seymour with Darwin, and the snorkeling at Las Túneles. It’s wonderful to know those moments stood out for you. I’ll be sure to... Read more

Hi Kathleen, thank you so much for taking the time to share such a thoughtful review of your trip. We truly appreciate your feedback—it’s incredibly helpful for us, and we’ll also be sharing your comments with the hotels and local teams involved. I’m really happy to hear that you enjoyed so many parts of the experience, especially the kayaking, the visit to North Seymour with Darwin, and the snorkeling at Las Túneles. It’s wonderful to know those moments stood out for you. I’ll be sure to pass along your kind words to Julio as well. Your feedback helps us continue improving the experience for future travelers. It was truly a pleasure helping you plan your time in the Galápagos, and I’m so glad you had such memorable wildlife and island experiences. Warmly, Paola & the Authentic Ecuador team :)

Our trip to Quito and The Galapagos was terri...
Galapagos Islands | Jan 29 - Feb 9, 2026

Margaret
Margaret K.
Newark, NJ | Reviewed on Feb 28, 2026
Our trip to Quito and The Galapagos was terrific. The guides were all terrific, Jose is Quito was pleasant, efficient, informative and very helpful. The traffic in Quito is quite challenging, we were glad Jose was driving. We needed a stop at a pharmacy and Jose bilingual skills were a great help. We loved the interactive experiences at The Center of the World, seeing the gold leaf churches with the native animal gargoyles and the chocolate shop. Salome met us at Baltra, ferrying us to our... Read more

Our trip to Quito and The Galapagos was terrific. The guides were all terrific, Jose is Quito was pleasant, efficient, informative and very helpful. The traffic in Quito is quite challenging, we were glad Jose was driving. We needed a stop at a pharmacy and Jose bilingual skills were a great help. We loved the interactive experiences at The Center of the World, seeing the gold leaf churches with the native animal gargoyles and the chocolate shop. Salome met us at Baltra, ferrying us to our driver. We visited the Highlands, Tortoise Ranch, Lava Tunnel and Darwin's Research Center. All was very interesting. Salome took extra time to tell us the story of Lonesome George and we were impressed with the Tortoise nursery. At the Tortoise ranch we were surprised by how active the tortoises were, but it was mating season. We met Diego later who immediately helped my husband find medical care for a gash he got after a fall, (transitioning from bright sunlight to dark wearing sunglasses is not the best idea). Our visits to uninhabited islands and snorkling were very interesting and fun. We were very happy with the accommodations on the day cruiser, Ricardo our guide, the crew and a delicious lunch. on our day off we enjoyed a walk to Tortuga Bay and took the ferry back. We loved Santa Cruz. Next stop was Isabela which we also loved. The speed ferry over was great but the harbor is frenetic and we were running late. Our guide, Julio kept us on track. In hindsight we could have skipped the kayaking, however, we did see a tiger shark. The tour on Las Tintoreras was interesting. The snorkel at Los Tuneles was a favorite. Our guide was skilled and personable and knew how to shepherd us. He photographed our experiences and interactions with the sea life we encountered and allowed us to download to our phones. Brilliant! We did rent bikes and went out to The Wall of Tears. It was a long ride and of course it was always hot. We were glad to have done it. San Cristobal was next, Julio was very helpful at the airport. Javier (Pico) made sure we were ready for Kicker Rock which was over the top. The scuba divers saw the Hammerhead sharks, but the snorkelers saw lots of fish, sea turtles and white tip sharks. The brought everyone to a bay first to assess skills then we were off the Kicker rock. The guides on the boat were TERRIFIC. The seas were rough and we had many different skill levels. The guides were professional, kind and safety conscience above all. Our last day we were able to fit in a walk to La Loberia and Barranco which was harder than expected. Pico was very good getting us there and back before a rain storm hit. Off to Quito and a final meeting with Jose picking us up then dropping us off at the airport. It was a very active trip which we enjoyed immensely, the guides made everything run smoothly in a very relaxed way.

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Mar 02, 2026

Hi Margaret, Thank you so much for your wonderful review. I’m truly happy to hear how much you enjoyed your trip to Quito and the Galápagos! It sounds like an incredible journey full of adventure, wildlife, and special moments. I’m especially glad our guides made everything smooth, safe, and memorable. I’ll be sure to share your kind words with them. Thank you again for trusting me with your travels. It was a pleasure planning this for you :) Wishing you and Michael many more travels. Warmly, Paola & the Authentic Ecuador team.