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Authentic Ecuador

We specialize in the Ecuadorian territory and the Galapagos Islands. The focus is on immersive experiences with a mix of classic attractions in an innovative way and off-the-beaten-track destinations and activities.

Our goal is to convert our travelers from passive consumers into active participants. Yes, you’ll also see the highlights of the country, but you will immerse into its nature, interact with its people, taste its flavors, and experience some adrenaline-loaded adventures if you wish to!

We would like you to capture the essence of Ecuador in all its facets, mixing main attractions with off-the-beaten-track experiences, which makes each trip unique and avoids over-tourism. Join us on an unforgettable trip and expect the unexpected!

Authentic Ecuador is part of the following groups: Ecuador Travel Agents, Galapagos Islands Travel Agents

Featured trips & expertise

Take a memorable ride on the Swing at the End of the World
Ecuador Adventure in the Andes & Amazon - 7 Days

This active and incredibly scenic tour hones in on Ecuador's distinct landscapes. Kick off the adventure in Quito where you'll meet your guide, and then head south creating a simple loop through the Andean highlands and Amazon rainforest, exploring volcanoes, caves, and waterfalls along the way. You'll also participate in hiking, canyoning, and river rafting—with plenty of free time to chill and enjoy the tasty cuisine (and chocolate) along the way.

On Isla Santa Cruz see iguanas relaxing in the sun
Ecuador Expedition: From Quito to the Galápagos Islands - 13 Days

This 13-day land, air, and sea tour offers the best of Ecuador's cities and natural wonders from Quito to the Galápagos Islands. Learn about Ecuadorian cuisine in Quito, explore the country's second-highest summit at Cotopaxi National Park, walk along Cuenca's cobblestone streets, and swim in Podocarpus National Park's waterfalls. Sail, snorkel, and kayak around the Galápagos Islands while spotting iguanas, sea turtles, and blue-footed boobies.

Spend a day hiking around the base of Ecuador's highest volcano: Chimborazo
Ecuador's Avenue of the Volcanoes: Quito to Guayaquil - 9 Days

This active adventure covers some of Ecuador's most famous peaks and staggering volcanoes, rising to 20,702 feet (6,310 m). Starting in Quito, one of the world's highest cities, you'll drive south along the Avenue of the Volcanoes to hike in national parks, visit archaeology ruins, and explore charming towns and cities dating to the 16th century. Head west to the Pacific Ocean and take a sunset stroll along Guayaquil's boardwalk to finish the adventure.

Hike the Pasochoa Volcano, a couple of hours south of Quito, Ecuador
Hike, Rock Climb & Sightsee in Ecuador: Quito, Cotopaxi, Baños & Archidona - 11 Days

Outdoorsy types with a penchant for rock climbing will love this 11-day loop in Ecuador. The trip starts in Quito, the UNESCO-listed capital, where you'll tour the colonial sights and sample local cuisine, chocolate, and beer in one of the world's highest cities. Then head out into the great wilderness as you hike, boulder, rock climb, and paddle across a varied terrain peppered with volcanoes. Finish with two nights at an ecolodge in the rainforest to complete the adventure.

Hike to volcanoes and lakes in the high alpine areas of the Ecuadorian Andes
Hiking in the Ecuadorian Andes - 11 Days

Kick off the 11-day hiking adventure with two days in sophisticated Quito, a UNESCO-listed city high in the mountains. Then set off to visit a range of trails toward stunning volcanoes, lakes, and national parks—plus a memorable waterfall—while staying in unique villages and towns along the way. Return to Quito to enjoy one more night in Ecuador's capital before departing.

See the majestic birds and butterflies that are Ecuador natives
Ecuador Exploration: Quito & Central Andes - 12 Days

Discover Ecuador's high-altitude volcanic landscapes, vibrant markets, and urban energy on this 12-day tour. In Quito, ride a cable car for views above one of the highest cities in the world, and shop for essential ingredients to make the country's flavorful dishes. Hike around a volcano in Cotopaxi National Park and soak in mineral-rich waters and swing over "The End of the World" in Baños de Agua Santa. End with a chocolate tour in Mindo to take home a sweet Ecuador souvenir.

Recent Trip Reviews for Authentic Ecuador

Isabel planned the perfect trip for the 4 of ...
Ecuador | Feb 18 - Mar 1, 2023

Teri
Teri H.
Orlando, FL | Reviewed on Mar 09, 2023

Isabel planned the perfect trip for the 4 of us (2 couples 50 -62)! We spent 3 nights in Quito at a remarkable hotel in Old Town, which included a city tour, visit to the Equator, a cooking class, and a free day (on our own). Lucia was our guide and went above and beyond to make us happy! We even stopped at her home to pick up bug repellent bracelets for our trip to the Amazon. Her English was very good and her pride for her Country was impressive. The cooking class with Josue and Jonathan... read more

Isabel planned the perfect trip for the 4 of us (2 couples 50 -62)! We spent 3 nights in Quito at a remarkable hotel in Old Town, which included a city tour, visit to the Equator, a cooking class, and a free day (on our own). Lucia was our guide and went above and beyond to make us happy! We even stopped at her home to pick up bug repellent bracelets for our trip to the Amazon. Her English was very good and her pride for her Country was impressive. The cooking class with Josue and Jonathan exceeded our expectations! Our driver for the day, Manuel, became our driver/guide for the hiking days in the Andes, and transport to/from Quito Airport, which was a huge benefit as we developed a rapport and special relationship with him. Manuel was patient, professional, and accommodating. He is an experienced and accomplished hiker, guiding us on high elevation hikes in the Andes covering dormant and active volcanos, an 8.2 miles section of the Quilotoa, Pasochoa, and the trek to Jose Rivas Refugio at 16K"! The mountain lodges/hotels Isabel booked for us were each very different and uniquely special.
Our stay at the La Selva Lodge in the Amazon was more laid back and a nice change from the city in Quito and the high-country, moderate/strenuous hiking in the Andes. We saw numerous jungle animals and birds, fished for (and caught) piranha, climbed a very tall structure (205 stair steps) towering above the jungle to observe birds, and visited a native/indigenous tribe to learn about their culture and lifestyle.
Finally, we spent our last afternoon/evening (and the next morning) at the Terme de Papallacta Thermal Springs which also had spa treatments available and a gorgeous hike.
Overall, we were thrilled with Isabel's attention to detail and adventurous itinerary and Manuel's thorough, caring attention. I would absolutely recommend both and would book a future trip with Kimkim again.

Local specialist: Isabel Pérez

Isabel, our local specialist, rocked it! She...
Ecuador | Feb 18 - Mar 1, 2023

P
paul h.
Four Corners, FL | Reviewed on Mar 08, 2023

Isabel, our local specialist, rocked it! She checked in on us and was always there with any guidance if needed. She provided us with Manuel, who guided us during this trip. He amazed us with his knowledge of the places he took us, both on the road and while hiking areas that were very remote. He was always on time picking us up, always kind and courteous and worked very hard to make our time in Ecuador special. It was like we had a good friend in Ecuador showing us around! We asked for 3... read more

Isabel, our local specialist, rocked it! She checked in on us and was always there with any guidance if needed. She provided us with Manuel, who guided us during this trip. He amazed us with his knowledge of the places he took us, both on the road and while hiking areas that were very remote. He was always on time picking us up, always kind and courteous and worked very hard to make our time in Ecuador special. It was like we had a good friend in Ecuador showing us around! We asked for 3 days in Quito, 5 days of hiking the mountains and volcanos and 4 days in the Amazon and could not have written a better script. Anyone wanting to visit this beautiful country should use Kimkim...we will use them for our next trip back. My wife is already talking about a girls trip in the future! Thank you for some amazing memories!!!!

Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Mar 09, 2023

Hi Paul!

Thank you so much for sharing your feedback! I'm happy to hear that you had such a fantastic time exploring Ecuador with Manuel. It's always our goal to make sure that our travelers feel comfortable during their adventures, so I'm very happy to hear that you felt like you had a good friend in Ecuador showing you around.

It's so exciting to hear that your wife is already considering her next trip back to Ecuador for a girls trip! I would be honored to help you plan your next... read more

Hi Paul!

Thank you so much for sharing your feedback! I'm happy to hear that you had such a fantastic time exploring Ecuador with Manuel. It's always our goal to make sure that our travelers feel comfortable during their adventures, so I'm very happy to hear that you felt like you had a good friend in Ecuador showing you around.

It's so exciting to hear that your wife is already considering her next trip back to Ecuador for a girls trip! I would be honored to help you plan your next adventure to Ecuador!

Thanks again for choosing us for your trip. I'm glad that we could help you create some amazing memories!

Best,
Isabel

Our guides were amazing. Christobal had so mu...
Ecuador | Feb 14 - Feb 28, 2023

Judy
Judy R.
Eugene, OR | Reviewed on Mar 07, 2023

Our guides were amazing. Christobal had so much to share with us on this trip. He gave us a real feeling for the national parks. He is kind, funny and great company. Not to mention, being a great photographer!
Sebastian was bursting with information, and insights. He took us to various artisans.

Victor knew his territory and was fun to be with.

The layout of the trip was great, with all the beautiful national parks, the visit to Cuenca.
The only suggestion... read more

Our guides were amazing. Christobal had so much to share with us on this trip. He gave us a real feeling for the national parks. He is kind, funny and great company. Not to mention, being a great photographer!
Sebastian was bursting with information, and insights. He took us to various artisans.

Victor knew his territory and was fun to be with.

The layout of the trip was great, with all the beautiful national parks, the visit to Cuenca.
The only suggestion I would make would be less time in Loja— it’s a bustling city, more like a college town.
All of our guides were wonderful, full of knowledge about Ecuador, local customs, and easy to get along with.

Hotel Review
Masaya Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The sound of the birds in the morning and breakfast!
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Mar 09, 2023

Hi Judy!

It's so great to hear that you had an awesome time exploring Ecuador and that Cristobal, Sebastian, and Victor were able to make your trip memorable with their knowledge and fun personalities. They really are the best.
Thanks for letting me know that you felt like you could have spent less time in Loja. I'll definitely take that into account for future trips and make sure to adjust our itinerary accordingly.

I hope to have the chance to show you even more of what Ecuador has to offer on your next visit!

Best,
Isabel

Outstanding trip to Ecuador mainland - Kudos to KimKim Team, Mathais, and especially Danny!
Ecuador | Feb 6 - Feb 11, 2023

L
Liz S.
West Mifflin, PA | Reviewed on Feb 28, 2023

Our trip to Ecuador was indeed amazing (meeting and exceeding our expectations). The excursions were excellent! The trip was fabulous!! From start to finish, the KimKim team (Mathais, Danny and excursion guides) were responsive, on time, professional and courteous. Prior to our trip, Mathais listened carefully to our requests and helped us prepare the perfect itinerary. From the minute we walked off the plane in Quito, we were met by our personal guide Danny who was outstanding! He escorted... read more

Our trip to Ecuador was indeed amazing (meeting and exceeding our expectations). The excursions were excellent! The trip was fabulous!! From start to finish, the KimKim team (Mathais, Danny and excursion guides) were responsive, on time, professional and courteous. Prior to our trip, Mathais listened carefully to our requests and helped us prepare the perfect itinerary. From the minute we walked off the plane in Quito, we were met by our personal guide Danny who was outstanding! He escorted us every leg of the trip and made sure our travels went smoothly and were top notch throughout our mainland journey that included 2 days in Quito, a day in Banos, a day in Archidona, and hours in Papillacta thermal baths before we flew to Galapagos. In Ecuador mainland, we visited all the places on our itinerary, never felt rushed, and were able to indulge or move along at our own pace - Danny had a great knack for knowing when to be there for us or leave us to venture on our own. We opted for standard hotels that were lovely, clean, hosted by nice folks, and served good breakfasts before we ventured out on our excursions. Mathias made a point to meet and welcome us while we were in Quito, which we thought was classy. Danny spent hours driving us between cities and time flew - Danny was a great conversationalist and shared a wealth of knowledge and love for his country and people and nature and history, which made our drives and excursions all the more enjoyable. Great mix of private and small group tours. Highly recommend all the excursions on our itinerary: Quito City, Middle of the World, Swing, Banos waterfalls (esp Devils Cauldron) and tram, Amazon basin Napo river, rainforest lodge and hike, and Papillacta hot springs. Be aware there are some touristy areas (Banos, Middle of world) and lousy internet, but chalk it up to part of the experience. The people, the country, the food, the nature all beautiful. If you are planning to go to Galapagos following mainland trip recommend the Holiday Inn by airport to reset.

Local specialist: Mathias Onisseit

Exceptional Trip to Beautiful Ecuadro
Ecuador | Feb 4 - Feb 17, 2023

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Paula D.
Wheaton, MD | Reviewed on Feb 18, 2023

This was my first-time using Kim Kim for my travels and I was impressed with the entire process. Mathais was quick to provide information and was very knowledgeable. Milton was an amazing guide and we really enjoyed spending time with him on the first part of our journey. The staff on the Galaxy was also nice. Enjoyed the entire process and plan on arranging another trip to Ecuador in 2024 to see more sites. read more

This was my first-time using Kim Kim for my travels and I was impressed with the entire process. Mathais was quick to provide information and was very knowledgeable. Milton was an amazing guide and we really enjoyed spending time with him on the first part of our journey. The staff on the Galaxy was also nice. Enjoyed the entire process and plan on arranging another trip to Ecuador in 2024 to see more sites.

Hotel Reviews
Boutique Hotel Casona de Alameda
Quito

Nicley located hotel with great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

Great food, staff, and experience!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

Located close to airport and very modern facilities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/Y Galaxy
Quito

Nice staff and wonderful food!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Nicely located hotel near the dock and the main walking area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit

Best vacation I’ve ever had!
Ecuador | Feb 5 - Feb 17, 2023

Lynn
Lynn H.
Germantown, MD | Reviewed on Feb 18, 2023

This was the first time I’ve ever used a Travel Agency and the first time I’ve ever been on a small-group guided tour. It was a fantastic experience. The itinerary that Mathias put together was well coordinated and thought out. The activities varied from the active to the intellectual. Milton was a fantastic guide who was knowledgeable about Ecuador in general and the Andes in particular. He was helpful, patient, and flexible changing plans to accommodate our needs. He went out of his... read more

This was the first time I’ve ever used a Travel Agency and the first time I’ve ever been on a small-group guided tour. It was a fantastic experience. The itinerary that Mathias put together was well coordinated and thought out. The activities varied from the active to the intellectual. Milton was a fantastic guide who was knowledgeable about Ecuador in general and the Andes in particular. He was helpful, patient, and flexible changing plans to accommodate our needs. He went out of his way to make sure everyone had an enjoyable experience. I particularly enjoyed our hike to Catopaxi. I also greatly appreciated his role as translator when he accompanied our group on a hike in the Amazon jungle and an exploration of a cave. His presence made me feel safe and comfortable. Galapagos snorkeling was my favorite part of the entire trip. I had the chance to Galapagos penguins, rays, octopus, sharks.. even two hammerheads, turtles, a large blue spiny lobster, and too many fish to name. Our Galapagos guide, David, and the crew aboard the Galaxy were fantastic. They all were friendly, competent, knowledgeable, patient, and accommodating. I would love to do this again!

Hotel Reviews
Boutique Hotel Casona de Alameda
Quito

Excellent location; near historic downtown and easy access to other things to do. The staff was friendly and helpful. The rooms and hotel were clean, comfortable, and inviting. The breakfast was lovely. Would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

Wonderfully comfortable and relaxing in a beautiful and exotic setting. Literally the best of both worlds.

Authenticity & Character
There were many unique aspects to the lodge that made it a one of a kind experience.
Location
Staff
The staff were friendly, helpful, and accommodating.
Cleanliness & Comfort
The rooms and surrounding areas were clean, comfortable, and inviting.
Local specialist: Mathias Onisseit

2 week incredible Ecuador trip
Ecuador | Jan 28 - Feb 10, 2023

Nicole
Nicole S.
Canada | Reviewed on Feb 11, 2023

We had the most amazing time in Ecuador. We spent 2 weeks there and were able to see so much more than if we had attempted to plan this ourselves. The tours, guides, hotels and transports were all perfectly coordinated and made the trip stress free for us! Linda really put the most spectacular trip together!!! 10/10 recommend for anyone!! read more

We had the most amazing time in Ecuador. We spent 2 weeks there and were able to see so much more than if we had attempted to plan this ourselves. The tours, guides, hotels and transports were all perfectly coordinated and made the trip stress free for us! Linda really put the most spectacular trip together!!! 10/10 recommend for anyone!!

Hotel Reviews
Casa Joaquín
Quito

Everything was great about our stay here! We had 3 seperate stays here between our time in the Amazon and Galapagos and each time was great! They were very accomodating with some very early departures and late arrivals, and the coffee and breakfast was delicious!!

Authenticity & Character
Location
Close to a variety of restaurants and a short taxi or transport to the cable car and/or old town.
Staff
Cleanliness & Comfort
Sacha Lodge Yasuní
Quito

Everything about this place is wonderful! The location, guides, daily excursions and food were spectacular!

Authenticity & Character
Location
Really amazing how deep in the jungle we were!
Staff
Cleanliness & Comfort
La Isla
Puerto Ayora

Great place and staff! Perfect location to restaurants and shops, with a beautiful roof top view of both the city and ocean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Laguna Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito City Tour
Ecuador

There is so much to learn and experience in Quito and we never would've been able to do that without this city tour! Cristian was so knowledgeable and fun to hang out with! My husband and I are more the outdoorsy nature type and not hugely interested in history but we both really enjoyed this tour! From the middle of the world, and then to old town with an incredible chocolate tasting, there's so much to take in with the city and we're both really glad we had this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the "Middle of the World"
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight to Coca, Transfer to rainforest lodge & Night walk
Ecuador

Sacha lodge is such an incredible place! The transfer was stress free and very organised, the guides are so knowledgeable and the food is delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kapok Tower & Canopy Walk
Yasuni National Park

The towers and canopy walk were incredible. I'm afraid of heights and definitely had to push myself out of my comfort zone but it was sooo worth it! The view is spectacular and your able to see more birds than from the ground.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parrot Clay Lick & Forest Walks
Yasuni National Park

Everything about our stay at Sacha was amazing! The parrots are very cool to watch and walking through the forest is an incredible experience. Every day was we're able to see something different!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Last rainforest activities, Transfer to Coca & Flight to Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

All of our transfers were seamless and stress less! Astrid was waiting for us at the airport and got us through to our transport smoothly! Then we had an incredible time visiting the huge tortoises in the highlands and visiting the Darwin research station. Astrid was an absolute joy to be with and was incredibly knowledgeable on everything Galapagos!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Puerto Ayora

Astrid was incredibly knowledgeable and we learnt so much from her. Not only that but also really fun to hang out with and incredibly sweet!

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

So many animals to enjoy and experience! The walk was great for watching birds and iguanas and then the snorkel is so refreshing afterwards!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Galapagos Islands

Such a wonderful place to visit! Our guide was great and was able to find sea horses during our snorkel! Los Tuneles is incredibly beautiful both during our walk and then our snorkel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

We had so much fun Kayaking, especially with sea lions! The water is so clear, and the snorkel afterwards was on the clearest water we had experienced yet! Such a wonderful time!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Feb 17, 2023

Hi Nicole,
I am so happy to hear that you've had an incredible time here in Ecuador! It was a pleasure to help you plan your trip, and I am glad that you've enjoyed each destination, activity, guide, and hotel!
Hopefully you can come back one day to explore other parts of the country such as the beautiful Andes :)
All the best & safe future travels for you and Harm!
Linda

Astrid was a terrific local guide and so know...
Galapagos Islands | Jan 24 - Feb 2, 2023

S
Stuart K.
Apopka, FL | Reviewed on Feb 03, 2023

Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices. read more

Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices.

Hotel Reviews
La Casona de La Ronda
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Bay
Puerto Baquerizo Moreno, San Cristóbal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela
Authenticity & Character
Location
Staff
Receptionist was a bit abrupt. Also, we got bumped from the snack room because they had a large party.
Cleanliness & Comfort
Local specialist: Mathias Onisseit

Fabulous trip and experience in the Galapagos...
Galapagos Islands | Jan 24 - Feb 2, 2023

M
Mary K.
Philadelphia, PA | Reviewed on Feb 02, 2023

Fabulous trip and experience in the Galapagos.
mathias planned a great trip and we loved every excursion. Our hotels were really nice, guides knowledgeable, and boats to islands were terrific. Truly a beautiful experience! read more

Fabulous trip and experience in the Galapagos.
mathias planned a great trip and we loved every excursion. Our hotels were really nice, guides knowledgeable, and boats to islands were terrific. Truly a beautiful experience!

Hotel Reviews
La Casona de La Ronda
Quito

Boutique and great location!

Authenticity & Character
Ccharmibg boutiwue hotel.
Location
Perfect location!
Staff
Warm and welcoming!!
Cleanliness & Comfort
Lovely and comfortable!
Golden Bay
Puerto Baquerizo Moreno, San Cristóbal

Amazing and beautiful. Accommodations were terrific. Views were beyond beautiful with seals and sunsets!

Ikala Galapagos Hotel
Puerto Ayora

Nice hotel with large rooms. pool is really pretty and dining room on top level was beautiful!!

Location
view from dinjj in g room.
Cleanliness & Comfort
lsrefr rooms and really comfortable, but no views.
Holiday Inn Quito Airport, an IHG Hotel
Tababela

better than expected! but concierge floor had a dinner for a group, do we did not get to enjoy the concierge space,

Local specialist: Mathias Onisseit

Reeve Review
Ecuador | Jan 16 - Jan 19, 2023

Derral
Derral R.
Granger, IN | Reviewed on Jan 20, 2023

Our guide Ven was phenomenal and very attentive to all our needs. We also were very impressed with the vegetarian meals that the cook provided. We loved the tower, the wall and the river paddling trip. We were able to view over 130 different birds which exceeded my expectations. Thank you for your time. read more

Our guide Ven was phenomenal and very attentive to all our needs. We also were very impressed with the vegetarian meals that the cook provided. We loved the tower, the wall and the river paddling trip. We were able to view over 130 different birds which exceeded my expectations. Thank you for your time.

Hotel Review
Napo Cultural Center
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival to Yasuní National Park - First hikes or kayaking (NCC)
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Parrot clay lick - Intercultural interpretation center - Observation tower - Ancestral catamaran ride (NCC)
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Community projects - Paddling excursion - Traditional dinner - Night walk (NCC)
Yasuni National Park
Quality of Experience
Y
Food
Guides, Drivers and Staff
Transport
Last activities - Transfer to Coca
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit

This company is the real deal. I was skeptic...
Ecuador | Dec 16 - Dec 30, 2022

Lisa
Lisa T.
Burleson, TX | Reviewed on Jan 04, 2023

This company is the real deal. I was skeptical to use a travel agent to book a trip but I am so glad I did. I found Kim Kim on a Facebook page and decided to give them a try. Matthias communicated with me in a timely fashion and listened to what I wanted and made it happen. We were greeted as we walked out of the airport and from there everything was very close to perfect. We had great hotels; great excursions; great tour guides and food. We felt safe every where we went and could not... read more

This company is the real deal. I was skeptical to use a travel agent to book a trip but I am so glad I did. I found Kim Kim on a Facebook page and decided to give them a try. Matthias communicated with me in a timely fashion and listened to what I wanted and made it happen. We were greeted as we walked out of the airport and from there everything was very close to perfect. We had great hotels; great excursions; great tour guides and food. We felt safe every where we went and could not have asked for a better service.
From Quito to Galapagos to Banos and finally Archidona, it was a Fantastic Vacation! Thank you so much.

10 out of 10, would highly recommend

Hotel Reviews
Kuyana Amazon Lodge
Archidona

The most beautiful hotel I have ever stayed! Amazing It’s kinda scary to get to but so worth the drive.

Authenticity & Character
Staff
Cleanliness & Comfort
The food and staff were amazing. Gorgeous place
Ikala Galapagos Hotel
Puerto Ayora

Great location, friendly staff and clean rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Alquimia
Quito

Very quaint Was not expecting it to be warm but we got a fan and that was cured.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela

Nice Hotel Close to the airport Provides a shuttle

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Middle of the World
Ecuador

I really enjoyed this visit to both equator destinations.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class
Quito

My son and I did this and loved it. I came home and tried to recreate the potato soup. It turned out famously.

Quality of Experience
Learning new fruits and recipes
Food
Guides, Drivers and Staff
Josue and Alex
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

I love turtles and tortoise so this was a real treat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

Great snorkeling on Bartolome! Penguins, sea lions, shark, octopus, sting Ray. The boat was great, the staff was amazing, Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba Diving - Day Trip from Santa Cruz
Galapagos Islands

The dive company is fantastic. I felt safe and would absolutely recommend them and dice with them again. The only reason it was rated as a 4 is because the water was super cold and visibility was not great. My son really enjoyed the dive on the second day. Schools of sharks and rays.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning in Baños
Baños

Fun excursion. You do have to hike out but it’s moderate. Great time

Quality of Experience
Guides, Drivers and Staff
Explore the Pailón del Diablo Waterfall, Transfer to Archidona
Ecuador

This waterfall is beautiful! Danny was our guide in Banos and he was fantastic. He took such great care of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Rafting Río Jatunyacu
Ecuador

Super fun excursion!

Quality of Experience
Guides, Drivers and Staff
Exploring El Gran Cañon & natural caves
Ecuador

I am out of shape but I still really enjoyed this hike and the waterfall. We did get tired and skipped the cave portion so I can’t comment on them. I would recommend this canyon hike and swim in the pool under the waterfall. Shawn was out guide at the hotel and on this excursion. He was awesome

Quality of Experience
You need to be somewhat in shape to hike this
Guides, Drivers and Staff
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jan 15, 2023

Lisa,

thank you for this wonderful review, I'm very happy to hear that you and Tyler had an unforgettable trip to Ecuador & Galapagos and that your decision to use a travel agent was the right one.

It's also nice to hear that your stay in the rainforest area was an outstanding experience for you; the lodge has sent me some photos of your time there which I would like to share with you through the chat!

Always safe travels,
Mathias

Checked all of the checkboxes!
Galapagos Islands | Dec 12 - Dec 17, 2022

Hillary
Hillary P.
Manhattan, NY | Reviewed on Jan 03, 2023

All of our local guides and experts were extremely knowledgeable, helpful, and quick to respond with help and recommendations. In our relatively short trip, we felt like all of our major interests were planned out and we didn't feel like we missed out on anything at all.

Plenty of snorkeling, hiking, and sight-seeing, with just enough downtime to check out the towns and local digs. We don't normally travel with so much hand holding, but for the Galapagos where so much is protected and must... read more

All of our local guides and experts were extremely knowledgeable, helpful, and quick to respond with help and recommendations. In our relatively short trip, we felt like all of our major interests were planned out and we didn't feel like we missed out on anything at all.

Plenty of snorkeling, hiking, and sight-seeing, with just enough downtime to check out the towns and local digs. We don't normally travel with so much hand holding, but for the Galapagos where so much is protected and must be visited with a National Guide anyway, this process and itinerary were perfect!

The lodgings selected for us were also right up our alley--quaint and boutique with a local touch, while still providing respite and privacy.

We had one morning with miscommunicated tour times, but it was not a big deal and it just meant we had more time for breakfast!

Hotel Reviews
Hotel Galapagos Suites
Puerto Ayora

Photos don't do this place justice, honestly! The rooms are spacious and comfortable, with lovely balconies equipped with hammocks. Run by a mother/daughter dream team, we felt so welcomed and comfortable every night we stayed!

Authenticity & Character
Location
A close walk to local restaurants and shops while still off the main road enough to be quiet.
Staff
Cleanliness & Comfort
La Casita de la Playa
Puerto Villamil

Incredible location and very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Sierra Negra Volcano
Galapagos Islands

We were nervous in the morning that the overcast and misty weather would keep us from seeing the caldera, but it was actually a blessing in disguise to keep us covered and cool from the sun on the first half of the trip. By the time we were out and back from Chico, we had a wonderfully clear view and made it home without too much sunburn. Easy hike, but long with the amount of stopping and sight seeing along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands

Our guide, Astrid, was incredible. So knowledgeable and insightful--she made all the difference to our experience of what was already fantastic sight seeing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

Best snorkeling of the trip in my opinion. Wide, open cove with very clear waters that don't get too sandy or crowded. You're able to see a lot of sea life without too much hard work or feeling rushed by the group.

Quality of Experience
Guides, Drivers and Staff
Transport
Our tour didn't actually include kayaking, which is fine in retrospect as it was the last day of our trip and I probably would have been more tired!
Visit to the Charles Darwin Research Station
Puerto Ayora

I would have liked a bit more time here, but our guide, Astrid, was extremely knowledgeable and it was so great to see the babies.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

A full day on the boat! A fairly large group, but accommodations were adequate (and lunch was so good!) and we got a bit of everything--light hiking on North Seymour with plenty of wildlife sightings, snorkeling in clear coastal waters, and beach time to relax and swim.

Quality of Experience
Would have been nice to see the boat's sails in its full glory, but not a big deal! A pretty big group, which means more chances that people are late/slow/affecting the overall experience. Really not a deal breaker at all, but we ended up preferring some of the smaller group activities. I just wish we saw more flamingos!
Food
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Galapagos Islands

Great guide who shared photos and videos after (love that!), but really a crowded location that made it hard to see all of the wildlife. Felt a little rushed. Everyone in the group seemed to have very different levels of swim skill, so it was really hard to stay focused on a given area for sea life spotting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Jan 05, 2023

Hi Hillary,
Thanks for sharing your trip with us! It sounds like it was an incredible experience in the Galapagos. I'm happy to hear that everything went smoothly and you were able to do all the activities and see all the sights you hoped to. I'm glad the hotels were to your liking, they're are just great, especially Galapagos Suites! I apologize for the miscommunication with the last tour pick-up time, but I'm glad it didn't impact your trip overall. Thanks for choosing us for your adventure... read more

Hi Hillary,
Thanks for sharing your trip with us! It sounds like it was an incredible experience in the Galapagos. I'm happy to hear that everything went smoothly and you were able to do all the activities and see all the sights you hoped to. I'm glad the hotels were to your liking, they're are just great, especially Galapagos Suites! I apologize for the miscommunication with the last tour pick-up time, but I'm glad it didn't impact your trip overall. Thanks for choosing us for your adventure in the Galapagos, I hope to work with you again in the future so you can explore more of the wonderful landscapes Ecuador has to offer.

Best,
Isabel

The Galapagos Island Tour
Galapagos Islands | Nov 18 - Nov 27, 2022

Parveen
Parveen I.
Manhattan, NY | Reviewed on Jan 03, 2023

First and foremost a big thank you to our travel agent Linda. She was very responsive, knowledgeable and great to work with. All the tour guides were excellent. read more

First and foremost a big thank you to our travel agent Linda. She was very responsive, knowledgeable and great to work with. All the tour guides were excellent.

Hotel Reviews
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katarma
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vieja Cuba
Quito

Only drawback at this hotel was there were no elevators - we had to drag our bags 4 stories up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Interpretation Center & Tijeretas Hill
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

The water was very cold even with wet suits.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlands of Santa Cruz Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Puerto Ayora

Guide was excellent. Research center was worth the visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Junco Lagoon & Puerto Chino Beach
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Jan 03, 2023

Dear Parveen, thank you so much for your kind words and your review! It was a pleasure to help you and your children plan this trip to Galapagos. I am happy to hear that you've enjoyed your time on the islands. Hopefully you can come back one day to explore other parts of Ecuador as well!
All the best,
Linda

Ecuador 😊
Ecuador | Dec 19 - Dec 28, 2022

J
Jamie M.
Winter Park, FL | Reviewed on Dec 29, 2022

Where to start and what to say is not easy because words can’t necessarily do justice to how amazing of a trip was planned for us and the excellent treatment we received from both our trip planner Linda and our stellar tour guide Milton!
From the very start what made KimKim standout was how effective and efficient Linda was in communicating back and forth to understand what Stephanie and I were looking for in an experience. Linda surpassed all our expectations with the itinerary and the... read more

Where to start and what to say is not easy because words can’t necessarily do justice to how amazing of a trip was planned for us and the excellent treatment we received from both our trip planner Linda and our stellar tour guide Milton!
From the very start what made KimKim standout was how effective and efficient Linda was in communicating back and forth to understand what Stephanie and I were looking for in an experience. Linda surpassed all our expectations with the itinerary and the details that went into each day to make sure we got to enjoy a range of activities. Linda constantly checked on with us during the trip too in order to make sure everything was beyond satisfactory showing an awareness to go above and beyond…even with a surprise visit in person to give it the personal touch!!
For anyone that gets lucky enough to book a trip through Linda you will feel privileged!!
Milton as a tour guide only elevated our trip from there and his personality, photography skills, knowledge of the respective areas we visited, enthusiasm and ability to understand speaking English made it a SUPERB holiday!!! There’s sincerely not enough positive we can share about Milton in a review!!!
Two things comes to mind for anyone taking time to read this…one is Ecuador is incredible and is the most diverse and characteristic country this well travelled couple has been to and secondly you WILL want to ONLY book through Linda with KimKim. No matter if the investment is higher than other operators…the decision will be the best decision you could make for yourself!!!!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Dec 29, 2022

Jamie, thank you so much for your fabulous review! It was a pleasure to help you build your itinerary that led you through the Andes and the Amazon foothills. I am happy to hear that you've enjoyed the diversity and beauty of Ecuador, and that you were happy with Milton as your guide! I will forward your kind words and excellent review to him :)
Hopefully you can come back to Ecuador one day - maybe to visit the Galapagos Islands?
We will welcome you here with open arms!
All the best for you and Stephanie,
Linda

Well-planned trip with knowledgeable and fun guide
Ecuador | May 10 - May 23, 2022

R
Rebecca K.
Philadelphia, PA | Reviewed on Dec 13, 2022

Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend! read more

Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend!

Activity Review
Cooking Class
Quito

A fun cooking class that met our dietary needs and gave us some fun ideas for things to cook at home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jan 06, 2023

Hi Rebecca,

thanks for your nice feedback on your tour across Ecuador with us! I'm glad that you and your fiancee were able to join your parents on this trip, and that we could make this a memorable trip for all of you, with activities adapted to everyone's taste.

See you soon in Ecuador for exploring the many other unique places this country has in store!

All the best,
Mathias & the Authentic Ecuador team

Linda is the best!!
Ecuador | Nov 25 - Dec 9, 2022

D
Debby D.
Canada | Reviewed on Dec 11, 2022

Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy... read more

Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy snacks and punctual for all pickups and drop offs.
When we went to the Galapagos for our last 4 days we did not get the same level of detail that we had come to expect after being with Christian. The Galapagos part was still good but we did have to ask for information and weren't always given enough details. ex. Halfway through a 5 km hike we were told there were no bathroom and the length of the hike. We would still highly recommend Linda and Kim KIm for travel to Ecuador. Linda went above and beyond to adjust our itinerary before we left to be exactly what we wanted. She is exceptionally good at her job! If Linda is available to plan your trip she will do an excellent job for your Ecuador travel.

Hotel Reviews
Posada del Mar
Puerto Ayora

Carlos will go out of his way to make sure your stay is perfect. Great little hotel close to everything.

Authenticity & Character
Nice balcony with a sea view
Location
Close to restaurants
Staff
Carlos is exceptional
Cleanliness & Comfort
Luxva Hotel Boutique
Guayaquil

Very secure location in a beautiful ex residential building

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

Great location, close to airport for early morning flights!

Authenticity & Character
Location
close to airport
Staff
Cleanliness & Comfort
La Floresta
Baños

Beautiful hotel in the centre of Banos. Close to lots of restaurants with a nice restuarant.

Authenticity & Character
Location
close to lots of restaurants
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Nice enough grounds but the hotel could use a little updating. It seems to be run by the owner and his son. Food was pretty good but with a limited menu.

Authenticity & Character
interesting grounds with lots of animals
Location
far from anything else
Staff
Cleanliness & Comfort
it seems to be in need of some updating and care
Casa Joaquín
Quito

Excellent hotel with great staff. Fransisco was very helpful and friendly.

Authenticity & Character
Location
Staff
Franscisco was exceptional
Cleanliness & Comfort
Indio Inn
Otavalo

Nice enough hotel right on the main street. Rooms were very small with no outside window and faced the centre of the hotel. Food was only available for breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

Beautiful historical hosteria

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta

Amazing hotel with hot springs right on your doorstep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to another uninhabited island
Galapagos Islands

Didn't see anything really different and not a great snorkelling experience. Just snorkelled on the beach and didn't see much.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Hike to Tortuga Bay & Free Afternoon
Galapagos Islands

The actual beach was beautiful but the details of the hike were not provided. We were told halfway through the 5km walk to the beach that there are no bathroom facilities or restaurants or places to stop along the way. It would have been nice to be made aware of this to ensure that we brought sufficient water and snacks for the 4 hour hike. We ended up taking a boat back for additional costs as some of our group could not make the hike back in the heat without food or water.

Quality of Experience
Provide information before the start
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

Great snorkelling. Saw lots of sealife and great guide while snorkelling. Alejandro swam with us and pointed out a lot of fish and other sealife that we may have missed. Food was good and the boat was comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chimborazo Volcano & Transfer to Papallacta
Ecuador

Definitely not for the faint of heart. So glad we actually made it to the second refuge stop. 5000 + meters above sea level with snow on the ground.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños

One of the must see sights of Ecuador. Great little hike and amazing views!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Activities in Baños & Transfer to Riobamba
Ecuador

Interesting drive and the swing was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito Cooking Class
Quito

Awesome cooking class. Great food and it was a fun thing to do on our first day in Ecuador!

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Springs of Papallacta
Ecuador

Perfect end to our day! Great hotel with hotsprings right outside your bedroom door.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Dec 16, 2022

Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure... read more

Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure to brief all the guides and to share more detailed information about every part of the activity so that all of our guests are well prepared.
Thanks again for visiting Ecuador and for traveling with us, and I wish you and Lisa safe travels to Argentina (if you go)!
Big hugs for you and the rest of the group,
Linda

12 days in Ecuador
Ecuador | Nov 7 - Nov 18, 2022

Vivian
Vivian Z.
Fresh Meadows, NY | Reviewed on Nov 29, 2022

We had an amazing 12 days tour in Ecuador. the beautiful landscapes around the highlands of the Andes, the adventure in Amazon rainforest basin and also the wonderful close look at diverse societies. we stayed 4 days 3 nights in La Selva Lodge, it is a nice place , suitable for most of travelers who are interested in adventure in Yasuni national park. From Quito to Cuenca, we visited some famous Catholic churches and most of the great places like Cotopaxi national park, Quilotoa Lake, the... read more

We had an amazing 12 days tour in Ecuador. the beautiful landscapes around the highlands of the Andes, the adventure in Amazon rainforest basin and also the wonderful close look at diverse societies. we stayed 4 days 3 nights in La Selva Lodge, it is a nice place , suitable for most of travelers who are interested in adventure in Yasuni national park. From Quito to Cuenca, we visited some famous Catholic churches and most of the great places like Cotopaxi national park, Quilotoa Lake, the ruins of Ingapirca and Cacha, a small town in Chimborazo province. Our guide Danny is very knowledgeable, he introduced everything in detail and explained clearly, it left a strong impression us on us about the lives of the indigenous people. all accommodation we stayed were so fantastic with delicious meals, tasty beverage and nice views. we'd like to say thank you to Mathias, he's so helpful, and help us made this trip unforgettable. we will appreciate KIMKIM to connect travel specialist, local tour guides and independent travelers together, and make travelling around world so easy.

Hotel Reviews
La Casona de La Ronda
Quito

the room is clean, the staff is very friendly, the breakfast and dinner is so delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Selva Lodge
Yasuní National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda La Cienega
Cotopaxi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
historic hacienda, worth to stay and take around and enjoy the great views
Hacienda Abraspungo
Guano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the room is super clean, the staff is very friendly and the meal is delicious.
Hotel Boutique Santa Lucía
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de las Peñas Siglo XXI
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito City Tour
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arrival to Coca, transfer to rainforest lodge, rainforest hike
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Observation Tower, Rainforest hikes, Night Canoe Ride
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parrot Clay Lick, Jungle hikes
Yasuni National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Last rainforest activities, Transfer to Coca & Arrival to Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Cotopaxi National Park
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visiting Quilotoa Lagoon & Transfer to Riobamba
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Community of Cacha
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Cacha - Ingapirca - Cuenca
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Cajas National Park, Transfer to Guayaquil
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 29, 2022

Dear Vivian,

thanks a lot for your comments, the entire team is happy to hear that you enjoyed this tour across Ecuador that we put together last minute!
And even though you have gotten a good insight into quite a few regions of the country already (Andes, rainforest, coastal lowlands), there is still much left to discover for you on a second trip to Ecuador - first and foremost the Galapagos Islands!

So see you soon in Ecuador,

All the best,
Mathias

15 days exploring Ecuador
Ecuador | Nov 4 - Nov 20, 2022

Autumn
Autumn J.
Grant, MI | Reviewed on Nov 26, 2022

I can’t tell you how perfectly our custom-made Ecuador itinerary turned out! Linda, our travel specialist, was incredible. She not only helped us to plan an itinerary that suited our family perfectly, but she also provided exceptional support while we were on our journey. Our luggage took 8 days to arrive in Quito after we did, and Linda went above and beyond our expectations, communicating with the airport, and ultimately personally shipping our bags from Quito to meet us in Cuenca!... read more

I can’t tell you how perfectly our custom-made Ecuador itinerary turned out! Linda, our travel specialist, was incredible. She not only helped us to plan an itinerary that suited our family perfectly, but she also provided exceptional support while we were on our journey. Our luggage took 8 days to arrive in Quito after we did, and Linda went above and beyond our expectations, communicating with the airport, and ultimately personally shipping our bags from Quito to meet us in Cuenca! Alejandro, our driver, was also an integral part of the perfection of our vacation. We spent hours and hours in the car with him, but this became one of our favorite parts of the journey as Alejandro spent the time teaching us. During our travel time we learned about Ecuador’s history, culture, diversity of microclimates, and more!

All of the locations we chose to spend a few days at were amazing, but I think we all agree that Mindo was our favorite. In Mindo we were able to both explore a small Ecuadorian town and a myriad of cloud forest experiences.

Thank you Linda and Alejandro! I won’t hesitate to recommend your services ❤️

Hotel Review
Sisakuna Lodge
Mindo

Sisakuna Lodge is beautiful! The grounds are gorgeous and the staff took exceptional care of us. I wouldn’t change a thing.

Authenticity & Character
Beautiful gardens, local birds and butterflies abound, staff seemed to really enjoy each other and were super friendly with us as well.
Location
Just on the edge of town. Perfect for exploring the town, but also quite tranquil.
Staff
Friendly, smiling, helpful
Cleanliness & Comfort
Super clean and had everything we needed
Activity Reviews
Photo Stop at Cajas National Park
Ecuador

Beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring El Gran Cañon, natural caves & chocolate making
Archidona

El Gran Cañón hike was wonderful! It was quite challenging due to the mud and steepness if the environment, but so worth it! The chocolate making was really fun and delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Nov 26, 2022

Hi Autumn,
thank you so much for your kind words and your excellent review! I was really sorry about the hassle with your luggage (and I was more than happy to assist as best as I could during that time), but I can see that nevertheless you were able to enjoy your time here in Ecuador :)
Please send your Dad and brother my best wishes!
Big hugs for the three of you,
Linda

Milton was our guide and he was always attent...
Ecuador | Nov 12 - Nov 19, 2022

Andrea
Andrea R.
Baltimore, MD | Reviewed on Nov 20, 2022

Milton was our guide and he was always attentive, informative , and patient. Was an absolute pleasure to be around and always made us feel comfortable i cannot praise this guide enough he really is an amazing human being who is passionate about his work and gives beyond what is expected. We visited quito, quotopaxi and banos. We were a group of three with different tastes but we absolutely loved every place and every single activity. My personal favorite (if i had to choose) was the middle of... read more

Milton was our guide and he was always attentive, informative , and patient. Was an absolute pleasure to be around and always made us feel comfortable i cannot praise this guide enough he really is an amazing human being who is passionate about his work and gives beyond what is expected. We visited quito, quotopaxi and banos. We were a group of three with different tastes but we absolutely loved every place and every single activity. My personal favorite (if i had to choose) was the middle of the earth( the real one) and the huge swing in banos and the hot springs and pavilion del diablo and the canyoning.

Hotel Reviews
Isla de Baños
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breakfast
Vieja Cuba
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breakfast
Activity Reviews
Quito City Tour
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the "Middle of the World"
Ecuador
Quality of Experience
Food
Salsa de aji was the best here
Guides, Drivers and Staff
Transport
Canyoning in Baños
Baños
Quality of Experience
As
Guides, Drivers and Staff
Transport
Ride the Cable Car to Pichincha Volcano
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Quilotoa Lagoon, Transfer to Baños
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Cotopaxi National Park
Ecuador
Quality of Experience
No
Food
Guides, Drivers and Staff
Transport
Quito Cooking Class
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Nov 21, 2022

Hi Andrea,

I am very happy to hear that the three of you have enjoyed your time here in Ecuador! I will forward your excellent review to Milton, he will also be very happy to hear that you liked the places you visited and the activities you participated in.
I hope that one day you can come back and discover more regions of Ecuador!

All the best for you, Rozzey, and Katherine,
Linda

Fantastic trip to Ecuador!
Ecuador | Sep 26 - Sep 30, 2022

Khulood
Khulood A.
Bahrain | Reviewed on Oct 22, 2022

During my trip to Ecuador, I visited Otavalo, Quito, Cotopaxi and Mindo. Kimkim arranged for transportations, local and indigenous guides, and I had a great time with all of them- especially Danny Arias, David and Fausto.
In Otavalo, I visited the Cuicocha Lagoon, Peguche falls, and the artisan market, followed by a traditional Ecuadorian lunch. I appreciate that the guides catered to my food preferences and allergies!
I enjoyed seeing the hummingbirds and butterflies in Mindo, but freaked... read more

During my trip to Ecuador, I visited Otavalo, Quito, Cotopaxi and Mindo. Kimkim arranged for transportations, local and indigenous guides, and I had a great time with all of them- especially Danny Arias, David and Fausto.
In Otavalo, I visited the Cuicocha Lagoon, Peguche falls, and the artisan market, followed by a traditional Ecuadorian lunch. I appreciate that the guides catered to my food preferences and allergies!
I enjoyed seeing the hummingbirds and butterflies in Mindo, but freaked out when I reached the zipline and decided not to do it😅 I loved the chocolate experience and everything about the trip today, Mindo is so green and beautiful!
On the way back we passed by the Inti nan museum, and I was amazed by the experiments related to the equator.
Cotopaxi was absolutely magical and breathtaking! I wished I had more time to spend in the Andes and the avenue of the volcanoes.

Thank you Mathias and the team for making my trip truly exceptional and authentic!

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 09, 2022

Dear Khulood,

thanks for your kind review, the entire team (including your tour guides) is happy that you enjoyed your trip to Ecuador and that you were able to get a good insight into different regions of the country, despite the few days you had available.

So definitely you will have to return to see more of Ecuador and to do the zipline in Mindo! ;)

All the best,

Mathias and the Authentic Ecuador Team

Absolutely fantastic experience!
Ecuador | Sep 30 - Oct 10, 2022

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Bree m.
Wilton, CT | Reviewed on Oct 20, 2022

Absolutely fantastic experience! Our coordinator, Linda, was extremely responsive, easy to work with, and listened to all of our requests when planning our trip/activities. Sebastian and Alejandro, our tour guides, made this trip even more extraordinary with their knowledge, ease and recommendations along the way. We enjoyed our experience so much that my husband and I ended up booking our next vacation using KimKim to Egypt. 10/10 recommend!!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Oct 24, 2022

Hi Bree,
thank you so much for your kind words! I am very happy to hear that the four of you have enjoyed your time here in Ecuador. I am sure that you'll have an amazing vacation in Egypt as well!
All the best for your next trip,
Linda

This was an amazing trip! Everything was so o...
Galapagos Islands | Oct 8 - Oct 14, 2022

D
Dyllon M.
Longmont, CO | Reviewed on Oct 19, 2022

This was an amazing trip. Everything was so organized and Isabel, the travel specialist we worked with, was so helpful in promptly answering all questions. Once we got to the Galapagos everything went so smoothly. The hotels and tours were great. Overall, I cannot recommend this trip, and using kimkim and Isabel to arrange/organize everything enough. read more

This was an amazing trip. Everything was so organized and Isabel, the travel specialist we worked with, was so helpful in promptly answering all questions. Once we got to the Galapagos everything went so smoothly. The hotels and tours were great. Overall, I cannot recommend this trip, and using kimkim and Isabel to arrange/organize everything enough.

Hotel Reviews
Ikala Galapagos Hotel
Puerto Ayora

The hotel is in a great location. The rooms and grounds are great.

Authenticity & Character
Location
We were just a couple blocks from the water, and within walking distance of everything you would want in Puerto Ayora.
Staff
So helpful and kind
Cleanliness & Comfort
Albemarle
Puerto Villamil

Very quaint hotel right on the water. Our room had a balcony overlooking the beach.

Authenticity & Character
The balcony overlooking the ocean was so nice and the sun deck on the roof was great for an evening glass of wine!
Location
Staff
They were so helpful and nice!
Cleanliness & Comfort
Activity Reviews
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands

Our guide was great! He was so knowledgeable and passionate about the Galapagos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Puerto Ayora

Seeing the conservation efforts up close and the tortoise breeding center was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

The guide was so knowledgeable and this is such a cool excursion!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

There was no option to kayak, but the snorkeling was cool with a focus on white tipped reef sharks. The guide seemed a little less into the trip than other guides, but still had a ton of information to give.

Quality of Experience
Snorkeling over the reef sharks was so cool.
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Galapagos Islands

This was amazing! Such a beautiful and unique area. There was amazing diversity while snorkeling and we saw so many sea turtles. Bonus we also saw penguins, orcas and albatross! This is a must-do experience if you are on Isabela.

Quality of Experience
Overall just a great day and we saw so much!
Food
Guides, Drivers and Staff
Everyone was so nice and the guide was so knowledgeable.
Transport
Fun and fast boat ride!
Hiking Sierra Negra Volcano
Galapagos Islands

Our guide Nadia was clearly passionate about the area and the ecology. She was so knowledgeable. The hike is beautiful.

Quality of Experience
Food
Sandwiches which were filling, but basic.
Guides, Drivers and Staff
Nadia was amazing.
Transport
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Oct 19, 2022

Thank you for your kind words, Dyllon! I’m so happy to hear that you enjoyed your trip and found everything went smoothly. Thank you for recommending us and we hope to welcome you on another journey soon!

From the moment I started planning this trip ...
Ecuador | Aug 12 - Aug 21, 2022

B
Brad H.
Attleboro, MA | Reviewed on Sep 14, 2022

From the moment I started planning this trip and all the way through to completion, my experience was 5 stars. I travelled with 11 family members to Ecuador (ages ranging from 19 to 86). We E-Biked the streets of Quito, attended cooking classes, travelled and explored the Galapagos on private boats and white watered rafted in the Amazon. We also made chocolate from scratch and ate jungle shrimp (big gnarly slugs).

Mathias worked with me at the inception and helped us tailor a trip that... read more

From the moment I started planning this trip and all the way through to completion, my experience was 5 stars. I travelled with 11 family members to Ecuador (ages ranging from 19 to 86). We E-Biked the streets of Quito, attended cooking classes, travelled and explored the Galapagos on private boats and white watered rafted in the Amazon. We also made chocolate from scratch and ate jungle shrimp (big gnarly slugs).

Mathias worked with me at the inception and helped us tailor a trip that was both action packed and educational. Every detailed was planned and flawlessly executed. We had great accommodations, meals (which I had included) and awesome guides.

My family has gone on trips the last few years (Iceland, Canary Islands, Croatia, etc.) and are not the easiest to please, but everyone commented that this was our best trip yet. Bravo to Matias for the coordination and to all the guides especially Milton.

Hotel Reviews
La Casona de La Ronda
Quito

Perfect spot right in the action. Too bad we didn't have more time to spend here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Luna Suites
Puerto Ayora

Very clean and new hotel. Right in the middle of all the action. Great location.

Authenticity & Character
Location
Staff
Owner was very nice and helpful.
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

Great place. If you want to hear the jungle, this is the place. You are in it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Urban Bike Tour in Quito
Quito

Staff was great. Really helpful and fun to be with. E-bike were a blast and we loved every part of this trip.

Quality of Experience
Guides, Drivers and Staff
Rafting Río Jatunyacu
Ecuador

A blast. I have rafted many rivers and higher class rivers, but this was by far one of the most fun. Action the whole way!

Quality of Experience
Food
Lunch...tacos excellent!
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 09, 2022

Brad,

I want to thank you again for trusting us with the organization of your big family’s trip to Ecuador and the Galapagos Islands!

I’m glad to hear that we could make this a wonderful experience for everyone despite the different capabilities and interests. It’s great to hear that this was the best trip yet, but I hope there are many more and even better trips to come!

I wish you and your family always safe and amazing travels,

Mathias & the Authentic Ecuador team

Custom Podocarpus National Park Trip
Ecuador | Aug 27 - Sep 1, 2022

M
Michael S.
New York, NY | Reviewed on Sep 14, 2022

Linda was able to create a custom trip for us to visit Loja and the Podocarpus National Park. She was great at working with us to shape an itinerary with complex transfers and a handful of special considerations.

Everything went great! The guides were fantastic (especially Milton in Quito), the hotels were nice, the park was beautiful, and the transfers smooth. The Loja coffee tasting set up by our guide Kevin was a surprise highlight and HIGHLY recommended if you're in or near... read more

Linda was able to create a custom trip for us to visit Loja and the Podocarpus National Park. She was great at working with us to shape an itinerary with complex transfers and a handful of special considerations.

Everything went great! The guides were fantastic (especially Milton in Quito), the hotels were nice, the park was beautiful, and the transfers smooth. The Loja coffee tasting set up by our guide Kevin was a surprise highlight and HIGHLY recommended if you're in or near Loja--Ecuadorean coffee is a much better gift for folks back home than t-shirts :).

Hotel Review
Casa Bolívar Hotel Museo
Loja

Very interesting hotel in a renovated historical home, extremely well located in Loja, comfortably appointed and in good shape despite the very old building. It's not really a museum, but there are a lot of very old decorative features and some antique items from people who lived there before it was renovated into a hotel. Breakfast was decent, if a bit slow, and the room was good but a bit off in some ways--the bed could have been more comfortable, there were a lot of automatic lights that easily triggered during the night, and our juliet balcony inner doors didn't entirely close (not unexpected in a building this old and the exterior door closed just fine). It does feel like the hotel is still maybe finding their legs. The operation is a bit new and it looks like not every room is being used yet. The restaurant had good foot traffic but still has very few reviews. I expect they'll work out the kinks a bit, we'd consider giving it another try in a year or so if we're back in Loja given the interesting building, excellent location, friendly staff, historic room interiors, and tasty breakfast.

Authenticity & Character
Very much the highlight! A fascinating old building, crazy room interiors (antique furniture, finishes, even wallpaper), tons of character. Maybe the most unique and most "historic"-feeling boutique hotel we've ever stayed in.
Location
Right in the center of Loja, near plenty of restaurants, safe neighborhood.
Staff
Friendly staff, always at least one English speaker.
Cleanliness & Comfort
Was clean!
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Sep 14, 2022

Hi Mike,
I am so happy to hear that you and Clare have enjoyed your time in Quito and Southern Ecuador - and that you had the chance to taste the delicious coffee from Loja!
I will forward your compliments to your guides Milton and Kevin.
I hope that you’ve had a great time on Galapagos as well, and a safe flight back home. Hopefully, you can come back to mainland Ecuador one day to explore the other parts of the country!
All the best for you and Clare,
Linda

Amazing Trip
Ecuador | Aug 20 - Aug 29, 2022

L
Leona F.
Manhattan, NY | Reviewed on Sep 13, 2022

Our tour of Ecuador with Sebastian couldn't have been better. From pickup at the airport to each destination, and finally back to the airport, he was with us every step of the way with local knowledge, humor, easy fluent English, and a great attitude. While some of the roads in Ecuador can be a little concerning, he’s patient and responsible driving put our minds at ease as we traveled easily and safely. He consistently went the extra mile, finding us opportunities for a bit of extra... read more

Our tour of Ecuador with Sebastian couldn't have been better. From pickup at the airport to each destination, and finally back to the airport, he was with us every step of the way with local knowledge, humor, easy fluent English, and a great attitude. While some of the roads in Ecuador can be a little concerning, he’s patient and responsible driving put our minds at ease as we traveled easily and safely. He consistently went the extra mile, finding us opportunities for a bit of extra adventure when available, recommending great restaurants all along the way. I can't recommend Sebastian highly enough. If you're considering a tour in Ecuador, do it with Sebastian. Also our expert trip planner, Mathias, was very helpful during the planning phase but also was diligent on checking up on us during the trip. He responded in a timely manner and seemed very knowledgeable about Ecuador. Highly recommend this company for planning your trips.

Hotel Reviews
Hacienda Pinsaqui
Otavalo

Great spacious room with fireplace. Team there was friendly, welcoming, and very helpful. Would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Divina Eco Lodge
Mindo

Excellent and unique experience. Very clean and spacious. The staff took great care of us and Martha’s meals were excellent! Great observation deck!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Nov 09, 2022

Hi Leona,

thank you very much for your great review, we are delighted to hear that you and Brad had an awesome time in each of the different places you went to (Andean mountains, cloud forest, rain forest), and that you enjoyed the company of your tour guide Sebastian!

I wish you many safe and unforgettable trips in the future,

Mathias

We had a great time in Ecuador! It’s a wonde...
Ecuador | Aug 10 - Aug 23, 2022

Kevin
Kevin F.
North Canton, OH | Reviewed on Aug 25, 2022

We had a great time in Ecuador! It’s a wonderful place to visit and the people are very friendly. Our trip was about 2 weeks and we stayed in the mountains between Quito and Cuenca. Our driver Christobal was great and Isabel with Kim Kim did a great job at making all of the arrangements at the hotels and coordinating all of the activities. I would highly recommend using both Isabel with KimKim and Christobal if you want to have a nice time in Ecuador! Thanks again! 😃 read more

We had a great time in Ecuador! It’s a wonderful place to visit and the people are very friendly. Our trip was about 2 weeks and we stayed in the mountains between Quito and Cuenca. Our driver Christobal was great and Isabel with Kim Kim did a great job at making all of the arrangements at the hotels and coordinating all of the activities. I would highly recommend using both Isabel with KimKim and Christobal if you want to have a nice time in Ecuador! Thanks again! 😃

Hotel Reviews
Masaya Quito
Quito

It doesn’t get any better!

Authenticity & Character
The place is fantastic!
Location
Staff
Friendly staff!
Cleanliness & Comfort
The place is very nice!
El Edén Treehouse
Mindo

It doesn’t get any better!

Authenticity & Character
It’s in the woods with allot of humming birds and natural flora and fauna.
Location
It’s a great location. Out of town but a short drive from the town’s center.
Staff
The people are very nice!
Cleanliness & Comfort
It was as nice as it gets.
Hosteria PapaGayo
Machachi

This place is fantastic!

Authenticity & Character
It doesn’t get any better!
Location
Beautiful grounds!
Staff
The people are very friendly!
Cleanliness & Comfort
It’s like a dream come true!
La Floresta
Baños

It doesn’t get any better!

Authenticity & Character
The place is fantastic!
Location
It’s right in town - close to everything!
Staff
The staff couldn’t be nicer!
Cleanliness & Comfort
Everything was great!
Pucara Tambo
Riobamba

This place is fantastic!

Authenticity & Character
It’s like staying in a museum!
Location
It’s up on a hill with a view of the town/city. The view couldn’t be nicer!
Staff
The people couldn’t be nicer!
Cleanliness & Comfort
It was fantastic!
Hostal Posada Del Angel
Cuenca

This place is amazing! Perfect location. Everything about it is wonderful. And the people who work there are very friendly. They could not be nicer and more helpful. It is a fantastic place to stay in a wonderful town!

Authenticity & Character
The building is wonderful! And it’s surroundings are great!
Location
The location is perfect!
Staff
The staff could not be better! They’re very nice.
Cleanliness & Comfort
The place is very clean!
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Aug 31, 2022

Hi Kevin, I'm glad to hear that you have a great time in Ecuador! You had a chance to experience some of the culture as well as the diverse wildlife. There is still much to see and do in Ecuador, hope you can come back soon!

Best,
Isabel

Family vacation to Ecuador and Galapagos
Ecuador | Jul 23 - Aug 5, 2022

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Lance B.
University Place, WA | Reviewed on Aug 21, 2022

My family of 4 spent a memorable 2 weeks in Ecuador and Galapagos recently. I can't thank Isabel enough for our wonderful itinerary . She was so patient with us as we changed our itinerary 4-5 times during the planning. She was always willing to listen to our needs and accommodate to our requests. Her attentiveness continued even during our trip in Ecuador. I forgot my contact lenses which would have ruined the snorkeling excursions in Galapagos . Isabel went out of her way to find... read more

My family of 4 spent a memorable 2 weeks in Ecuador and Galapagos recently. I can't thank Isabel enough for our wonderful itinerary . She was so patient with us as we changed our itinerary 4-5 times during the planning. She was always willing to listen to our needs and accommodate to our requests. Her attentiveness continued even during our trip in Ecuador. I forgot my contact lenses which would have ruined the snorkeling excursions in Galapagos . Isabel went out of her way to find contact lenses and dropped them off at my hotel upon my return from Antisana National Park. This was completely above and beyond the call of duty. I so appreciated that.

I can not write this review without mentioning our AMAZING guide, Cristobal. From the moment he picked us up at the airport, we had nothing but first class treatment from Cristobal. He was personable, and knowledgeable. There wasn't anything we ask that he didn't know. His experience and recommendations gave us a close look at the Ecuadorian culture. It was something that we could have never experienced without his guidance. We would not consider going back to Ecuador without using Cristobal again as our guide.

Hotel Reviews
Hotel Mama Cuchara
Quito

Amazing hotel with outstanding staff and accommodation. The front desk was always willing to make sure that our stay was wonderful. A shout out to Dino, our waiter, for our amazing dinner service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Itamandi EcoLodge
Quito

You can not find more genuine people than the staff at Itamandi. Our guide, Octavio, is amazing. We enjoyed the natural excursion, and meeting the local village families at Santa Barbara. We highly recommend this facility.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Reviewed on Aug 25, 2022

Hi Linda, thank you for taking the time to leave a review! We strive to provide a great experience and we're so happy that you had a great trip to Ecuador.

Cristobal is excellent and it sounds like he really made your family's trip special! I'm really glad to hear that you enjoyed the local culture while exploring some of the highlights Ecuador has to offer. It's been great getting to know you and I hope we see you again soon!

Ecuador: highlands and the Galapagos
Ecuador | Aug 4 - Aug 16, 2022

Christian
Christian G.
Worcester, MA | Reviewed on Aug 18, 2022

Our 14-day vacation started on the right foot with Alejandro picking us up at the Quito Airport and giving us an intro to the country's history on the way to the hotel. He was also great helping us through the airport for getting to the Galapagos and going home. The Old Town Quito Suites apartments were a perfect oasis for our family to relax between activities in the busy city. La Teleferico afforded a neat ride up the Pichincha volcano over Quito on our last day.

Jose and Oscar were... read more

Our 14-day vacation started on the right foot with Alejandro picking us up at the Quito Airport and giving us an intro to the country's history on the way to the hotel. He was also great helping us through the airport for getting to the Galapagos and going home. The Old Town Quito Suites apartments were a perfect oasis for our family to relax between activities in the busy city. La Teleferico afforded a neat ride up the Pichincha volcano over Quito on our last day.

Jose and Oscar were our guides for Cotopaxi National Park. Lodging at Tambopaxi was surreal with the volcano looming closeby. Our family bike tour along the flanks of the volcano was 12 miles and mostly flat with a 5 mile gwntle downhill section ending at the Inca ruins and lunch. We all made it!

Christian took us to Mindo and guided us to El Quetzal's chocolate tour, the Tarabita and waterfall hike/swim, amazing lunch lunch spots, and San Tadeo birding, where we saw hummingbirds, a crimson-rumped toucans, and many pale-mandibled aracaris. The Terrabambu Lodge bungalows (deluxe and family) were so peaceful and the kids loved the pool and pizza with the view..
On the way back to Quito, Christian guided us to Pululahua Crater and Mitad del Mundo. We shared a lot if interests with Christian, especially a love for mountainbiking.

On Santa Cruz, Astrid met us on Baltra and was our guide, introducing us to Los Gemmelos, El Chato tortoise reserve, and the Charles Darwin Research Center. La Isla Hotel was an elegant and modern resting place.

Pablo was very helpful for the interns land ferry.
On Isabela, Ricardo guided us to Las Tintororas, where we saw blue footed boobies, penguins, a green sea turtle, and many fish. He was great especially with offering breaks with hot tea and cookies and for helping our boys set up for snorkeling.. Javier guided us up Sierra Negra and Volcan Chico... a long, but moderate level hike over staggering geologic features. His knowledge of the area's history and geology was fascinating.

Every activity was different, exciting, yet hard to rank since each was so wonderful. Our family spent a good 6 to 8 months reviewing and discussing options for our trip with Linda, and what we ended up with was perfect for our family... not over ambitious and we had some downtime at the end of each day... even with a few last minute changes. KimKim was always very accommodating. Everyone we met was also a pleasant experience. We had the trip of a lifetime and will miss everyone and everyplace.

Hotel Reviews
Old Town Quito Suites
Centro Historico, Quito

A perfect oasis in the Old Town just a few blocks from the Basilica, a ~10 minute walk to Plaza Grande, and ~10 minute taxi to the Teleferico. Cafe San Blas just a few doors up the street for a nice dinner. Very helpful and friendly staff. We stayed in the Attic and Room with a View, both perfect for a family. Both so unique and beautiful.. Nicely stocked kitchen with agua pura, coffee, and food for breakfast or light lunch. We felt very safe there.

Authenticity & Character
Old world feel.
Location
Close to the Old Town and easy in/out of the city for getting to the airport (~45 minutes) and points north or south.
Staff
Very helpful at any hour to call for a taxi or hold luggage while exploring the town after checkout.
Cleanliness & Comfort
Modern kitchens and bathrooms, and agua pura and toiletries provided. Soft beds and couches. Quiet rooms... you would hardly notice you were in the city.
La Isla
Puerto Ayora

Modern vibe and elegant. Close to restaurants, shopping, and the Charles Darwin Center. Easy to set out from towards Tortuga Bay by foot.

Authenticity & Character
Modern and clean.
Location
On a quiet street, but close to everything.
Staff
Breakfast on the open main floor.
Cleanliness & Comfort
Clean rooms and soft beds.
La Casita de la Playa
Puerto Villamil

Our family stayed in two rooms (connecting door optional) for three nights on the third floor. Went to sleep and woke up to the sound of the ocean. Relaxing patio area shaded by palm trees with tables. Self-service mini bar in the office perfect for grabbing a soda (Fiora was our favorite) and soaking up the scenery. Soft, sandy 3 km beach three steps away. A short walk to shopping and resaurants. Breakfast is on the open, shaded 3rd floor patio. We loved it.

Authenticity & Character
Unique design and patio.
Location
Right on the beach.
Staff
Very helpful staff to offer great dining options.
Cleanliness & Comfort
Even with all the sand we dragged into our rooms each day, the staff somehow made it all immaculate the next day.
Tambopaxi Cotopaxi Lodge
Parque Nacional Cotopaxi

You can't beat this amazing lodge right inside the Cotopaxi National Park. The main lodge has a dining room with wide windows for gazing out at the landscape and TV area. VIP rooms are very warm and clean, each with a stove lit each night. There's even wifi in such a remote spot. Easy to set out on guided adventures like mountainbiking, hiking, and horseback riding.

Authenticity & Character
Neat lodge design fits in well with the rustic surroundings.
Location
Remote and wonderful setting. Viewing the perfect, snow-covered stratovolcano and wildflowers is an activity by itself. Our family did a moderate guided mountainbike ride (12 miles) to the Salitre Inca ruins.
Staff
Friendly staff. They even brought out a birthday cake for my son's 13th bday during our visit.
Cleanliness & Comfort
Clean rooms and common areas. Rooms are larger with extra chairs and a common indoor balcony/viewing area for the volcano.
Terrabambú Lodge
Mindo

Wake up to the sounds of birds in this perfect spot above the Mindo Valley. Open view points, unique deluxe and family bungalows, a swimming pool, ziplines, swing, and bridges await. My boys spotted a pale-mandibled aracari from the parking area and many other birds can be seen from the restaurant.

Authenticity & Character
Wonderful deluxe (rustic on the outside, but modern on the inside) and family bungalows.
Location
About 5 minutes from town across the river on the way up to the Tarabita.
Staff
Friendly service at the restaurant for meals and ziplinging/swinging.
Cleanliness & Comfort
Spacious and clean bungalows.
Activity Reviews
Biking in the Cotopaxi National Park
Cotopaxi

My favorite (I'm an avid mountainbiker).

Quality of Experience
Nice mountain bikes and gear.
Food
Wonderful and balanced picnic lunch provided.
Guides, Drivers and Staff
Very friendly, helpful, and informative guides rode with us (one on a mountain bike and one in a support van)
Transport
Our guides adapted to each family member's ability level.
Transfer to Mindo & Activities in the cloud forest
Ecuador

We saw our bucket list crimson-rumped toucans and pale-mandibled aracari at San Tadeo. Dozens of hummingbirds and some other small , colorful birds as well.

Quality of Experience
Friendly owners and staff. Beautifulcloud forest setting.
Guides, Drivers and Staff
Our guide helped my son spot birds, which he loved to point out to his mom either taking pictures or sharing the camera so he could capture.
Transport
Quick transport from and to Mindo for this afternoon activity.
Mindo & Return to Quito
Ecuador

Our guide took us to El Quetzal chocolate factory to see the process of making chocolate and tasting several varieties. On the way back to Quito,, we stopped at Pululahua Crater, with is gently green surroundings contrasting to to the more harsh landscape of Cotopaxi.

Quality of Experience
Food
Good coffe and desserts.
Guides, Drivers and Staff
Our guide gave us a detailed history of the volcano and people living in and farming in the caldera.
Transport
Easy Detour off the road between Quito and Mindo.
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

Fun and relaxing (a little challenge to get around the outer islet) paddle through bright/medium blue waters and with luck see green sea turtles, penguins and blue footed boobies. Super experience for all abilities and families. After that, put a wet suit on (if not already on from the kayaking) and take a short walk to a calm lagoon to snorkel amongst colorful fish and green sea turtles.

Quality of Experience
Perfect gear and setting as an introduction to Isabela.
Guides, Drivers and Staff
Friendly guides adapt to each family member's abilities.
Transport
Taxi will drop you off at the kayaking Beach. A short walk on a boardwalk (barefoot is fine) for snorkeling. Taxis are waiting for when you finish up.
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

The Quito Airport is about 45 minutes from the Old Town and very modern and clean, but small enough to get around and through security very easily. You can get your Transit Cards in advance and skip a line when going to the Galapahos. The Baltra airport is even more friendly and quaint... we were even greeted outside of baggage claim by a passing land iguana. Remember to have your $100/person cash national park fee ready at customs. We were met by our Charles Darwin Research Center guide and escorted on the airport bus to the Itabaca Channel ferry to Santa Cruz and then to a private van to head into the highlands. We stopped at Los Gemmelos (pit crater) and then El Chato tortoise reserve for lunch and a tour passing by several giant tortoises and down through a lava tunnel. Our last stop was to tour the Charles Darwin Research Center and see the famous Lonesome George and then the baby tortoises.

Quality of Experience
The whole day was planned seamlessly and each site was so wonderful.
Food
El Chato's menu was family friendly and delicious.
Guides, Drivers and Staff
Our guide was very informative and entainyained all of our questions.
Transport
Comfortable van and friendly driver.
Visit to the Charles Darwin Research Station
Puerto Ayora

The Charles Darwin Research Center has a small museum containing very interesting exhibits about the Galapagos islands and its research and conservation efforts. Several trails wind their way to the baby tortoises and the preserved tortoise, Lonesome George.

Quality of Experience
The museum exhibit texts were in Spanish and English.
Guides, Drivers and Staff
Our guide was very educated and provide an encyclopedia of information to us in just a short time.
Transport
We walked from town to the center and back. It was nice to stretch the legs after our flight.
Hiking Sierra Negra Volcano
Galapagos Islands

This is a 10 mile round trip out and back hike. The first mile ascends up to the Sierra Negra crater rim and then follows the rim on a relatively flat trail for a few miles to the pavillion. After that, the trail goes down hill and the landscape changes to bring you out to a series of lava fields and craters, including Volcan Chico. Circling around Chico, the trail comes back to the start.

Quality of Experience
A spectacular hike to two very different volcanic craters.
Food
A nice box lunch was provided by the guides including a sandwich, juice box, apple, and crackers.
Guides, Drivers and Staff
Our guide was great for the kids and detailed the history and geology of the park, island, and volcanic feature as we past them. Probably the best part of the hike was our guide!
Transport
A taxi dropped us off at the trailhead with our guides and was there to pick us up to return to town.
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Aug 19, 2022

Hi Chris,
thank you so much for your kind words and your detailed review! I am very happy to hear that you've enjoyed all your hotels, visitor sites, and activities, and that you and your family could share many of your interests with your guides throughout the trip.
I know that there hasn't been enough time to visit and explore everything, so I hope that you can come back one day to see the places that you haven't seen yet - maybe the Amazon and / or San Cristobal Island?
It was a... read more

Hi Chris,
thank you so much for your kind words and your detailed review! I am very happy to hear that you've enjoyed all your hotels, visitor sites, and activities, and that you and your family could share many of your interests with your guides throughout the trip.
I know that there hasn't been enough time to visit and explore everything, so I hope that you can come back one day to see the places that you haven't seen yet - maybe the Amazon and / or San Cristobal Island?
It was a pleasure to help you plan the perfect itinerary for you and your kids, and I hope to meet you again one day!
All the best for future travels,
Linda

Amazing trip to Galápagos
Galapagos Islands | Jul 22 - Aug 3, 2022

Victoria
Victoria C.
Chicago, IL | Reviewed on Aug 04, 2022

Galápagos Islands trip review

This is the second time we worked with Mathias for our trip. The first trip was Ecuador adventure tour including Quito, Banos, and Amazon. It was a great trip.

This time we worked with Mathias for our Galapagos island trip and it was amazing. Mathias is super thoughtful, he made sure that every single detail of the trip was taken care of. He is very patient and is so accommodating with our requests and needs. When we first arrived at the Quito hotel,... read more

Galápagos Islands trip review

This is the second time we worked with Mathias for our trip. The first trip was Ecuador adventure tour including Quito, Banos, and Amazon. It was a great trip.

This time we worked with Mathias for our Galapagos island trip and it was amazing. Mathias is super thoughtful, he made sure that every single detail of the trip was taken care of. He is very patient and is so accommodating with our requests and needs. When we first arrived at the Quito hotel, Mathias met us in person with a gift of wine, chocolate, coffee, and soap. This is such a wonderful personal touch that made us feel so welcome.

During the trip, Mathias was available any time we needed any assistance and fixed any issues. On one our trips that they put us on a tour without kayaking, Mathias made sure to put us on another kayaking tour—complimentary from him. In the morning we left for Galápagos Islands the hotel forgot to pack us breakfast, Mathias offered us free breakfast after we checked in at the airport. In addition, we got an upgrade for our flight back to Quito from Santa Cruz. All these gestures made us feel super welcome and taken care of.

All the day tours we were on were amazing: with awesome tour guides and on time pick up and drop off—not a worry at all from our part. We were confident that we were well taken care of.

I would work with Mathias in the future again. He is truly an incredible person to work with and I give him the highest recommendations!

Hotel Reviews
Vieja Cuba
Quito

The hotel is cute and the staff is very friendly. The breakfast was amazing! :) they have coffee, hot water, and tea available all day, which is a huge plus. The rooms are clean and comfortable. When we left for our Galapagos trip, it was super early in the morning. Somehow they forgot to pack us a breakfast for the airport. It wasn’t a big deal really. But when we came back from Galápagos go stay with them one more night, they gave us the best suite of the hotel and a bottle of win with a note to apologize for the breakfast. It was beyond our expectations. :) Great little hotel—definitely would recommend.

Authenticity & Character
Decor
Location
Staff
Super friendly
Cleanliness & Comfort
Posada del Mar
Puerto Ayora

We had a room with a balcony and the balcony had beautiful flowers surrounding it. Our host Carlos is simply the best host we have ever worked with. He is friendly without overbearing, you can tell he really truly enjoy his job and sincerely want to help with the guests. Carlos made the hotel superb!

Authenticity & Character
Location
Staff
Carlos is simply the BEST
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil

Great hotel with helpful and friendly staff. The hotel is clean and comfortable, the check in and check out were super easy. On the day we checked out, we didn’t have to leave until 2:30pm. The host let us put our luggages in the hotel while we were out. They were so friendly. The owner (not the front desk people—they speak perfect English) doesn’t speak English, but with my broken Spanish we were able to work everything out. :) He is very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hostal Cattleya
Puerto Baquerizo Moreno

Trudy and Ivan are friendly and helpful. This hotel has an awesome rooftop with a panoramic view of the island. You can watch sunset on the rooftop. Room is big and we have no complaints. They also offer breakfast at the time you request, which is very nice. One more big plus: you can wash and hang your clothes on the rooftop. Very convenient to dry the swimming suits and such. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Sep 09, 2022

Victoria,

thank you very much for your kind words and for your repeatedly putting the organization of your trips in the hands of Authentic Ecuador, Kimkim and that of all of our partners involved, especially your local guides!
It is rare to see our guests returning to Ecuador in such a short term, which tells me that you really enjoyed your first trip a lot (but I could also tell from your happy faces!).
I’m also glad to see that the hotels we selected together were just the right ones for... read more

Victoria,

thank you very much for your kind words and for your repeatedly putting the organization of your trips in the hands of Authentic Ecuador, Kimkim and that of all of our partners involved, especially your local guides!
It is rare to see our guests returning to Ecuador in such a short term, which tells me that you really enjoyed your first trip a lot (but I could also tell from your happy faces!).
I’m also glad to see that the hotels we selected together were just the right ones for you!

I would be happy to receive you a third time in Ecuador some day, there are still many beautiful places left for you to explore!

All the best,
Mathias

Great support from Linda - all the KimKim cre...
Ecuador | Jul 21 - Jul 28, 2022

Claudio
Claudio B.
United Kingdom | Reviewed on Aug 04, 2022

Great support from Linda - all the KimKim crew was very helpful and supportive read more

Great support from Linda - all the KimKim crew was very helpful and supportive

Hotel Reviews
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

A very c harmful hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada del Mar
Puerto Ayora

I give 3 stars, as it was quite basic, but the reception was very friendly and helpful. Location was very convenient

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vieja Cuba
Quito

Very charming hotel, with loads of character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Our guide was super helpful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Puerto Ayora

Very interesting visit

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

That was the peak of the holiday. We felt privileged we visited San Bartolome’

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Otavalo Market & Cuicocha Lagoon
Quito

An interesting experience - a bit tiring, maybe

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Aug 05, 2022

Claudio, thank you very much for your feedback about your trip! I am happy to hear that you and your sons have enjoyed your time here in Ecuador, especially on Galapagos.
It'd be a pleasure to welcome you back in Ecuador one day!
Take care & safe travels,
Linda

Thanks for the once-in-a-lifetime experience!!!
Galapagos Islands | Jul 14 - Jul 20, 2022

Jennifer
Jennifer A.
Canada | Reviewed on Jul 23, 2022

This was my first experience ever using a travel agent or having any kind of help planning a trip. I didn't even know where to begin when planning a short trip to the Galapagos, and Mathias took my wishes into account and created the perfect trip. He was also very helpful when we had to postpone the trip due to a family emergency. The trip itinerary was just about perfect, full of wildlife growing as we wished. Our favorite day by far was visiting Espanola, which surprised me because I... read more

This was my first experience ever using a travel agent or having any kind of help planning a trip. I didn't even know where to begin when planning a short trip to the Galapagos, and Mathias took my wishes into account and created the perfect trip. He was also very helpful when we had to postpone the trip due to a family emergency. The trip itinerary was just about perfect, full of wildlife growing as we wished. Our favorite day by far was visiting Espanola, which surprised me because I assumed visiting the giant tortoises would be my favorite (and that was still amazing, obviously, and I loved it, but Espanola just blew us away). But I think that's the beauty of using local experts --they know what to suggest and what you might enjoy even more than you. All of our guides were amazing (Sol, Martin, Ulf, and Camilo). We had Martin two days in a row, which we loved, as he was so enthusiastic and knowledgeable. The Galapagos Sharksky boat and crew were also fantastic, and we were lucky to also have them two days in a row. The liaisons we had were so friendly and informative as well (Liz and Jorge). The hotels were perfect for us and it was so nice having the little things like transportation and snorkeling gear taken care of for us. Overall, it was such an amazing vacation and I'm so grateful for the experience!

Hotel Reviews
Casa Blanca
Puerto Baquerizo Moreno
Authenticity & Character
Location
I'm
Cleanliness & Comfort
Posada del Mar
Puerto Ayora

The bed was huge and comfortable, the staff was friendly, and it was a wonderful location off the main road but so close to everything. The WiFi was terrible, which was only an issue because we had a family situation come up that we needed to deal with, but everything else about the hotel was amazing. Thank you for a great stay!

Location
Good restaurants next door! Easy to walk around, closer to the center of town, safe.
Staff
The staff were so friendly and accommodating!
Cleanliness & Comfort
Activity Reviews
Day-Trip to Española Island
Galapagos Islands

This was our favorite activity. I had no idea I would enjoy seeing the albatrosses as much as I did--the mating ritual was fascinating. The blue-footed boobies were amazing as well, and so close I couldn't believe it. We also saw a Galapagos hawk and its nest. We saw a baby sea lion so young the placenta was still next to the mom. Marine iguanas everywhere, swimming and basking on lava rocks. Sweeping views of the ocean and the unusual landscape. The whole day was just magical.

Quality of Experience
Guides, Drivers and Staff
Martin, our guide, and the boat crew on the Sharksky were beyond amazing.
Highlands of Santa Cruz Island
Galapagos Islands

I couldn't believe how close the tortoises are (stay back 6 feet, but sometimes that's tricky!), nor could I believe how many there were. The cloud forest atmosphere was a nice change from the beaches and sunny skies on the other parts of the island. Having a super knowledgeable guide also made the experience perfect--we even had a stranger asking him questions, she she said we were lucky to have him as our guide! We knew Ulf was the best already, but that helped confirm it. We had great discussions and he answered all of our crazy questions. Also, the bike riding ended up being way more fun than I expected, even though it was raining and I got super muddy. It was so nice that the bus followed us, so my boyfriend was able to stop when he didn't feel like continuing but I was able to keep going.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Excursion to an uninhabited island
Galapagos Islands

We went hiking on Bartolome and snorkeling at Pinnacle Rock, and both experiences were amazing. It was such a contrast to the other islands we had visited. The diversity of the Galapagos is just stunning. The hike up the 365 steps is actually really well designed, so it's doable for people of many fitness levels. Our guide stopped a lot to talk about the geography, geology, etc, which gave us a chance to catch our breath. The stairs are wide and safe. The timing on everything was really great.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Sep 09, 2022

Hi Jennifer,

I still wanted to thank you for your wonderful review! I am happy to hear that you and Cory enjoyed your trip to the Galapagos Islands, and that it had some positive surprises in store for you (for example the day trip to Española Island).
I will pass on your praises to Ulf, Liz, and everyone else involved in making this a special experience for you.

And a big thanks for sharing the photos, one can tell that you had a blast!

Take care and always safe travels,

Mathias

2 weeks in mainland Ecuador and Galapagos islands
Ecuador | Jul 2 - Jul 15, 2022

V
Valentí G.
Spain | Reviewed on Jul 17, 2022

Matthias was our travel specialist for our 2-week trip to mainland Ecuador and Galapagos Islands. He planned an itinerary including the capital Quito, the Amazon jungle at the Cuyabeno Reserve, the highlands with the city of Banos and Cotopaxi and Quilotoa volcanoes and finally Galapagos Islands. It was a fantastic trip and everything worked out very smoothly. As the time of our trip approached, Matthias provided us with plenty of exciting alternatives as it looked liked the protests by the... read more

Matthias was our travel specialist for our 2-week trip to mainland Ecuador and Galapagos Islands. He planned an itinerary including the capital Quito, the Amazon jungle at the Cuyabeno Reserve, the highlands with the city of Banos and Cotopaxi and Quilotoa volcanoes and finally Galapagos Islands. It was a fantastic trip and everything worked out very smoothly. As the time of our trip approached, Matthias provided us with plenty of exciting alternatives as it looked liked the protests by the indigenous communities will severely affect our initial plan (we were very lucky and it did not affect us in the end) but it was very reassuring to have him backing us up. He also showed up on the night of our bus to Cuyabeno to make sure there were no issues and was always available and making sure everything was right for us.
The guides provided for the activities also made sure we were having the best of the experiences. We'd like to give an special mention to Jimmy in Cuyabeno and Ulf Torsten in Sta Cruz (Galapagos). Overall it's been a great experience and we're happily recommending it!

Hotel Reviews
Vieja Cuba
Quito

Good overall hotel, good location, good breakfast, staff was attentive. As to improve, rooms felt slightly cold sometimes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jamu Lodge
Quito

Great place in the middle of the Amazon jungle. Staff made sure we had all the commodities. Shower water pressure and temperature had some problems but it was fixed considering the circumstances of the location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Isla de Baños
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava House Hostal
Puerto Ayora

Great place in Sta Cruz. It's a 10-15 minutes walk from the pier so it's quiet and the atmosphere is very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Excursion to an uninhabited island
Galapagos Islands

Unbelievable experience. We went to North Seymour and spotted lots of animals both in land and sea (turtles, rays, sea lions, iguanas, countless bird species...) The boat was very comfortable, food was good and all the staff were very helpful and kind. Our guide was very informative too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jungle Hike, Dolphin & Caiman Spotting
Cuyabeno Wildlife Reserve

The pink dolphins were probably our favourite experience of the whole trip, a truly magic moment. Our guide was really good at looking for the animals (big and small) and tried restlessly for us to have the best spotting experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jul 19, 2022

Valentí,

I hope you and Itziar arrived home safely after your long journey! I‘m very happy that the strikes ended just in time before your trip, so you could see all of the places you wanted to see.
I‘m glad to hear that you enjoyed your time here, and of course I will forward your thanks to Jimmy, Ulf, and all the others that made your trip possible.

Always safe travels,
Mathias

Great Team, Well Coordinated, Super Flexible/Accomodating
Ecuador | Jun 21 - Jun 29, 2022

Jacob
Jacob S.
Laguna Beach, CA | Reviewed on Jul 01, 2022

We honestly can't say enough how much our family appreciated all the effort that went into planning and orchestrating our trip. There was some unexpected civil unrest throughout the country when we visited, we even considered cancelling the trip all together but we're so glad that we didn't. Mathias and his team were amazing and were great at keeping up to date on the situation and changed our itinerary to help us avoid protests and demonstrations. Although it was a bit dissapointing that we... read more

We honestly can't say enough how much our family appreciated all the effort that went into planning and orchestrating our trip. There was some unexpected civil unrest throughout the country when we visited, we even considered cancelling the trip all together but we're so glad that we didn't. Mathias and his team were amazing and were great at keeping up to date on the situation and changed our itinerary to help us avoid protests and demonstrations. Although it was a bit dissapointing that we weren't able to do everything we had originally planned on, the activities they replaced them with seemed just as good if not better and we still had a great time.

The other standout was just how well everything was coordinated. Between our tour guides, bus drivers, and hotel staff, it seemed like everyone knew our itinerary better than we did, and were so great about keeping us updated with the time table and what to expect. This was especially nice since we were travelling with small kids and helped us focus on the experience and not the logistics.

We would highly recommend Kimkim to anyone and of course Matias, Liz, Milton, and all the other great people we interacted with during our trip.

Hotel Review
Acacia Galápagos Boutique Hotel
Puerto Ayora

Great staff, super helpful, and very clean and comfortable, modern accomodations. It was my niece's birthday during part of our stay and they decorated her room while we were out to make it extra special for her.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jul 19, 2022

Emmely & Jacob,

it was a pleasure planning and organizing this trip for your family, your sister‘s and of course your mother! The local strikes made it necessary to make a few changes to your program, but I‘m happy to hear that you and the kids enjoyed the alternative activities!

I‘m sure you have told them already in person, but I will let Liz and Milton (and everyone else involved) know how happy you were with their services!

Thanks again for travelling with us, I wish you many more fun family trips to the four corners of the world!

Always safe travels,
Mathias

Amazing Galapagos Adventure
Galapagos Islands | May 21 - May 27, 2022

D
David D.
Stevens Point, WI | Reviewed on Jun 05, 2022

A quick note that my family had an amazing trip to the Galapagos. A special thank you to Mathias who helped with the pre-planning, advance trip details and check-ins during the trip to make sure everything went smoothly.
We visited all three islands and had great excursions and experiences on all. Mathias planned just enough snorkeling, hiking and travel with down time to spend with the family. ALL of our guides were top notch and were prompt and very knowledgeable and engaging.
It is... read more

A quick note that my family had an amazing trip to the Galapagos. A special thank you to Mathias who helped with the pre-planning, advance trip details and check-ins during the trip to make sure everything went smoothly.
We visited all three islands and had great excursions and experiences on all. Mathias planned just enough snorkeling, hiking and travel with down time to spend with the family. ALL of our guides were top notch and were prompt and very knowledgeable and engaging.
It is hard to pick favorites as we encountered something special everyday from swimming with playful sea lions to having an hour on our own private beach. Bartolome Island is a must and seeing and snorkeling with the penguins was an added bonus.
It was a once in a lifetime trip for my family and the service we received was A+ - thank you Mathias

Hotel Reviews
Albemarle
Puerto Villamil

Services were very good. Staff was very helpful. The hotel had a good courtyard for breakfast and leisure, and we enjoyed the rooftop for evening family social time.

Authenticity & Character
Location
right on the ocean
Staff
very helpful. We did our laundry on this portion of the trip with the hotel. Well done and very reasonable.
Cleanliness & Comfort
Acacia Galápagos Boutique Hotel
Puerto Ayora

Very comfortable rooms and beds. Breakfast was good and location close to but off the strip was ideal for my family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Interpretation Center & Tijeretas Hill
Galapagos Islands

Enrique was a great guide. He got us all setup with our snorkel gear and wet suits. He gave us a good overview and let us view the interpretation center before going snorkeling. He was a great snorkeling guide. We went further into the cove with him and definitely saw more marine life. The sea lions were great, and this was the first place we swam with the turtles.

Quality of Experience
Guides, Drivers and Staff
Fantastic!
Transport
Timely and comfortable
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

Great rip- we really enjoyed the beach stop and of course kicker rock. Snorkeling on the beach was fun and then seeing the hammerheads and marine life around kicker rock was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Guide was excellent, boat was very good. They spotted dolphins on the way out and engaged us with them.
Transport
Timely. Boat was comfortable.
Exploring Isabela Island by bike
Puerto Villamil

This was our relaxing day. Bike ride was fun and we stopped at different spots on the ride. We really enjoyed body surfing and swimming on the beautiful beach.

Quality of Experience
Guides, Drivers and Staff
picking up the bikes was easy with the service from Emilee
Snorkel at Los Túneles
Galapagos Islands

Maximo was excellent - the kids got to see a school of 20+ young sharks. The tunnels and landscape are amazing. We were treated to some great blue footed boobie dances on this trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

This was very close to the hotel and a shorter trip. We saw sea lions, many turtles and snorkeled over the sleeping sharks.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Galapagos Islands

This was a very special day and trip. Roughly two hours to get to the island via boat but well worth the time. The hike tour was very information on the volcanic formation. And the view ..... WOW. The lunch was great and the snorkeling with the penguins was something everyone wanted to see.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were very information, engaging.
Transport
Highlands of Santa Cruz Island
Galapagos Islands

This was a very relaxing day before we left the island. Our guide was simply fantastic! Seeing and learning about the tortoises were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Jul 19, 2022

Dear David,

Maybe you are already planning your next trip with kimkim, but I just wanted to thank you again for having traveled with us, and for your raving review.
I’m happy to hear that you and your family had a wonderful time in the Galapagos Islands.

And thank you very much for sharing these amazing photos!

I wish you and your family all the best and many many more wonderful trips around the world!

Always safe travels,
Mathias

Linda planned an amazing trip for us.
Ecuador | Apr 7 - Apr 16, 2022

Nitin
Nitin A.
Van Nuys, CA | Reviewed on Jun 01, 2022

Linda planned an amazing trip for us. We enjoyed the hotels, tour guides, and excursions.

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Reviewed on Jun 02, 2022

Hi Nitin,
thanks a lot for your feedback and your review! I am happy to hear that you have enjoyed your time here in Quito, on Galapagos, and in the Amazon. I would love to welcome you back one day!
Hugs to you and your family,
Linda

This is the way to travel
Ecuador | May 10 - May 23, 2022

T
Tom K.
Rockville, MD | Reviewed on May 29, 2022

Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a... read more

Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a fantastic trip of a lifetime. This is the way to travel.

Hotel Reviews
Casa de las Peñas Siglo XXI
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Santa Lucía
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

One of the best hotels we have ever stayed in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Samari Spa Hotel
Baños
Authenticity & Character
Location
Staff
Fantastic massages!
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

Spectacular location, hard to get to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vista del Angel Hotel Boutique
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sacha Lodge Yasuní
Quito

ONly place with air conditioning. A truly amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stay here. It's the best of the best.
Activity Reviews
Expedition to the Churute Ecological Reserve
Ecuador
Quality of Experience
Food
A wonderful lunch and even better tour guide.
Guides, Drivers and Staff
Transport
Cuenca - Ingapirca - Riobamba
Ecuador

Cuenca is wonderful as is Ingapirca. I would skip Riobamba

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding at Cotopaxi National Park
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport