⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim...
Galapagos Islands
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Jun 16 - Jun 20, 2026
⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim Travel — A Truly First-Class Experience
As seasoned and discerning travelers, our expectations are high, and Paul at KimKim Travel exceeded them in every way. From the beginning, his communication was outstanding—prompt, consistent, and incredibly thorough. He anticipated needs before we even had to ask, including arranging a flight upgrade and providing detailed information to help us pack and prepare for three very different microclimates: Quito, Mashpi Lodge, and the Galápagos Islands.
Upon arrival to the Quito Airport, everything was seamless. Tony Sotomayor met us at the airport and orchestrated a flawless transition with luggage, customs, security, and access to the VIP Sala Lounge before our adventure began. Traveling with children can be challenging, but Paul thoughtfully arranged a private naturalist guide who met us at the Baltra airport and made the experience both effortless and enriching for our family.
The Galápagos portion aboard the Elite was nothing short of extraordinary. The crew was exceptionally accommodating to families with children and operated on our pace. Special recognition goes to Captain Marcelo for getting us safely to every destination, Roberto for delivering a true luxury experience as cruise director, Chef Angel and Bartender Romulo for keeping us wonderfully fed and refreshed, David for capturing incredible GoPro memories, Andreas for kayaking with our daughter Brynn, and of course our naturalist guide, Matthias the Magnificent, whose passion and expertise ensured we experienced every wildlife encounter the islands had to offer.
This journey was truly a once-in-a-lifetime experience—not only because of the incredible destinations and wildlife, but because of the remarkable people who made us feel at home every step of the way. We are forever grateful to Paul and the entire KimKim team for crafting such a seamless and unforgettable adventure.
Warmest regards,
Dr. Timothy, Joy & Brynn Davis
Hotel Review
★★★★★ An Unforgettable Galápagos Experience Our family and friends recently enjoyed a truly once-in-a-lifetime journey aboard the Elite Galápagos Cruise, and we are forever grateful to the incredible crew who made us feel so at home. Traveling with children can be challenging, but everyone went above and beyond to accommodate our family and ensure that our children felt included in every adventure. Special thanks to Captain Marcelo for safely guiding us to every destination, Roberto, our outstanding Cruise Director, for delivering a first-class luxury experience, and Chef Angel and Bartender Romulo for keeping us exceptionally well fed and refreshed. Thank you to David for capturing and sharing amazing photos and GoPro memories, and to Andreas for making kayaking with Brynn such a special experience. And a very special thank you to Matthias the Magnificent, our naturalist guide, whose passion and expertise ensured that we experienced every incredible wildlife encounter the islands had to offer. The Galápagos themselves are extraordinary, but what made this trip unforgettable was the warmth, kindness, and service provided by the entire Elite crew. We will forever cherish the memories and are deeply grateful for making this journey so special. Warmest regards, Dr. Timothy, Joy & Brynn Davis
