Alex Coronado

Thank you so much for taking the time to share this. Reading your feedback truly made my day.

It was such a pleasure helping your family plan this adventure, and knowing that the itinerary flowed exactly as intended. Confirming my effort to ensure a good, balanced trip means a lot to me.

I especially loved hearing about your experiences with the team and partners. They are wonderful people, and I know they will be thrilled to hear that they helped make such a positive impact on your trip. The story about the little dog barking and pointing out monkeys is sometimes the best guide in Belize, haha... It’s those unexpected moments that often become the most memorable.

I'm also delighted that Ka'ana and Ramon’s exceeded your expectations. Both properties have so much character, and it's wonderful to know they helped create such a comfortable and enjoyable experience for your family.

Thank you again for trusting me with your family vacation. Helping create experiences that bring families together and leave them with lasting memories is one of the most rewarding parts of what I do. I hope Belize remains a favorite family story for many years to come, and whenever you're ready for your next adventure, I would be honored to help again, Guatemala next time perhaps.

Warmest regards from Antigua,
Alex

Thank you so much for your kind words, John! It truly makes me happy to hear that everyone enjoyed the trip and had such a great experience in Belize.

Ka’ana Resort is very special, and Barton Creek and Hol Chan/Shark Ray Alley are always unforgettable highlights, so I’m glad your group loved them as well.

It was an absolute pleasure helping you organize this adventure, and hopefully next time I’ll have the chance to welcome you to Guatemala too!

Warm regards from San Pedro, Belize.
Alex

Thank you so much for sharing this! I’m really happy to hear you loved your experience in Belize and the guides did a good job making your trip great.

I truly appreciate you pointing out the pickup delay. You’re absolutely right, it would have been better to communicate that in advance. We’ll make sure to improve our communication on this moving forward, so expectations are always clear. I am already in touch with the person in charge.

Thank you again for the helpful feedback. I wish you all a wonderful return home.

Happy trails,
Alex

Thank you so much for sharing this, Maggie! It truly means a lot to hear. We hope you are doing better and your health is back on track. I’m really glad the team was able to adjust everything as needed and that you felt well supported throughout the trip. I’ll be sure to pass along your kind words to Vini; he’ll be so happy to know he made a good effort for your experience.

Guatemala really is a special place, and I’m grateful you were able to enjoy its beauty, color, and culture. We're sorry you missed part of it. :(

And please know that if you ever decide to visit Belize in the future and reach out to plan your trip, I will absolutely do everything in my power to secure a special upgrade or a courtesy for you, especially considering how your trip in Guatemala ended. It would be my pleasure to welcome you back and help create another wonderful experience.

PD: Is easy to visit the Tikal ruins from Belize.

Warmest regards,
Alex

Thank you so much for your kind words, Steve! It truly means a lot to hear that you had such a great experience with Josias and the rest of the team at Old Town Outfitters.

We’re so happy you felt safe, well cared for, and enjoyed every moment of your trip. It was a pleasure helping you and your family plan your adventure, and we hope to welcome you back to Guatemala someday!

If you decide to travel to Belize, I'll be honored to help you plan an amazing adventure.

Best from Antigua,
Alex

Thank you so much for your amazinf feedback Ashlyn and Emma. This truly means the world to us, specially Jerry. We’re incredibly happy to hear that the trip felt just right for you both and that you enjoyed the flexibility along the way.

It makes us especially proud to know our guides made such a positive impression, and we love that the Cuscun cooking class became a highlight of your experience, it really is such a special and amazing experience.

Thank you again for trusting me with your adventure and for taking the time to share your experience. We hope to help you plan another journey in the future, maybe something like Belize perhaps.

Best from Antigua,
Alwx