Old Town Outfitters

Sammi,

It was truly wonderful getting to know you and your sister! during your time in Guatemala. I honestly hope that the next time you visit, we can share an adventure together and hike one of our beautiful volcanoes! Acatenango is in the bucket list.

Thank you so much for taking the time to write a review and for your kind words. Your feedback is greatly appreciated it to us and inspires our team to continue creating memorable and meaningful experiences for our travelers. Until next time, my friend.

Hasta la próxima, amiga.

Thank you so much for your kind words, John! It truly makes me happy to hear that everyone enjoyed the trip and had such a great experience in Belize.

Ka’ana Resort is very special, and Barton Creek and Hol Chan/Shark Ray Alley are always unforgettable highlights, so I’m glad your group loved them as well.

It was an absolute pleasure helping you organize this adventure, and hopefully next time I’ll have the chance to welcome you to Guatemala too!

Warm regards from San Pedro, Belize.
Alex

Thank you so much for sharing this! I’m really happy to hear you loved your experience in Belize and the guides did a good job making your trip great.

I truly appreciate you pointing out the pickup delay. You’re absolutely right, it would have been better to communicate that in advance. We’ll make sure to improve our communication on this moving forward, so expectations are always clear. I am already in touch with the person in charge.

Thank you again for the helpful feedback. I wish you all a wonderful return home.

Happy trails,
Alex

Thank you so much for sharing this, Maggie! It truly means a lot to hear. We hope you are doing better and your health is back on track. I’m really glad the team was able to adjust everything as needed and that you felt well supported throughout the trip. I’ll be sure to pass along your kind words to Vini; he’ll be so happy to know he made a good effort for your experience.

Guatemala really is a special place, and I’m grateful you were able to enjoy its beauty, color, and culture. We're sorry you missed part of it. :(

And please know that if you ever decide to visit Belize in the future and reach out to plan your trip, I will absolutely do everything in my power to secure a special upgrade or a courtesy for you, especially considering how your trip in Guatemala ended. It would be my pleasure to welcome you back and help create another wonderful experience.

PD: Is easy to visit the Tikal ruins from Belize.

Warmest regards,
Alex

Thank you so much for your kind words, Steve! It truly means a lot to hear that you had such a great experience with Josias and the rest of the team at Old Town Outfitters.

We’re so happy you felt safe, well cared for, and enjoyed every moment of your trip. It was a pleasure helping you and your family plan your adventure, and we hope to welcome you back to Guatemala someday!

If you decide to travel to Belize, I'll be honored to help you plan an amazing adventure.

Best from Antigua,
Alex

Thank you so much for your amazinf feedback Ashlyn and Emma. This truly means the world to us, specially Jerry. We’re incredibly happy to hear that the trip felt just right for you both and that you enjoyed the flexibility along the way.

It makes us especially proud to know our guides made such a positive impression, and we love that the Cuscun cooking class became a highlight of your experience, it really is such a special and amazing experience.

Thank you again for trusting me with your adventure and for taking the time to share your experience. We hope to help you plan another journey in the future, maybe something like Belize perhaps.

Best from Antigua,
Alwx

Thank you so much for your feedback! It was truly a pleasure working with you, Mickey, to plan this special multigenerational trip for your amazing family. The team spoke highly of you, and we are grateful for that. We’re so happy to hear that you enjoyed your time at Sleeping Giant Lodge, Tikal, and South Water Caye and that the connections and excursions came together great.

It means a lot to know the trip created great memories for your family. We’d be absolutely delighted to help you plan another adventure whenever the time feels right! Maybe Guatemala, perhaps.

It was a true pleasure!
Alex

Hola Judy,

Thank you so much for your incredibly kind and thoughtful feedback. It truly means the world to us to hear that your time in Antigua was such a meaningful and memorable experience during such special holidays. It was a real pleasure helping you plan this special trip and being part of such an important bucket-list journey.

We’re so happy you enjoyed Holy Week, the cultural experiences, and your time with Diana and Manuel — I will be sure to share your lovely words with them as well.

We hope you made it home smoothly and safely, and we would absolutely love to cross paths again in the future… perhaps on a trip to Belize next time!

Wishing you all the best, and thank you again for trusting us with your adventure.

Warm regards from the colonial city,
Alex

Hola Corey,

Thank you so much for your feedback and for taking the time to share your experience with us. It truly means a lot. I know there were a few hiccups and some timing misunderstandings along the way, but I’m glad we were able to keep communication open and ensure everything was taken care of.

I’m really happy to hear that you felt well looked after and that the trip was such a great experience for you and your family. That’s always our ultimate goal.

Wishing you a smooth journey back home, and I hope you’ll share all the wonderful memories with your friends and family. Hopefully, one day we’ll get to meet in person. If you decide to visit Guatemala, it would be my pleasure to help you plan a trip to my beautiful country.

Best regards from lovely Antigua,
Alex