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Old Town Outfitters

Founded in 1998, Old Town Outfitters is a full-service adventure travel and destination management company located in the Spanish colonial town of La Antigua. We specialize in designing custom-built trips for both organized groups and independent travelers. Old Town strives to provide unique, high-quality trips which create rewarding experiences for our clients.

Old Town Outfitters is part of the following groups: Guatemala Travel Agents, Honduras Travel Agents, Belize Travel Agents

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Recent Trip Reviews for Old Town Outfitters

Amazing Team
Belize | Aug 3 - Aug 8, 2025

M
Maria C.
Manchester, MO | Reviewed on Aug 14, 2025
Amazing Team Our team made our experience unforgettable. The attention to detail, the personalization, the effort that was made to go above and beyond was noticeable at each turn. I have never experienced such committed customer service as our team anticipated our every need and made sure to support and enhance our experience at every turn. I could not be more impressed with the team we had with us the entire trip. A special thanks to Joel and Giani who were so attentive and so friendly... Read more

Amazing Team

Our team made our experience unforgettable. The attention to detail, the personalization, the effort that was made to go above and beyond was noticeable at each turn. I have never experienced such committed customer service as our team anticipated our every need and made sure to support and enhance our experience at every turn. I could not be more impressed with the team we had with us the entire trip. A special thanks to Joel and Giani who were so attentive and so friendly with the children. They made sure we were all together and that no one was left behind! This included putting a child on their shoulders to hike up Pacaya Volcano!

And an even bigger thanks to Vini, who was the mastermind behind our days. Who coordinated with everyone and was the warmest, loveliest person I have ever met.

We love you Vini!!!

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Aug 14, 2025
Thank you so much for taking the time to share such kind words! It means the world to us to know that every detail, effort, and bit of care from our entire team helped make your trip truly unforgettable. Joel and Giani will be thrilled to hear how much you appreciated their energy and attentiveness, especially with the children (and those Pacaya Volcano shoulders hahhaha). And Vini, of course, will be super happy to read your message; he's warmth and dedication are at the heart of what makes... Read more

Thank you so much for taking the time to share such kind words! It means the world to us to know that every detail, effort, and bit of care from our entire team helped make your trip truly unforgettable.

Joel and Giani will be thrilled to hear how much you appreciated their energy and attentiveness, especially with the children (and those Pacaya Volcano shoulders hahhaha). And Vini, of course, will be super happy to read your message; he's warmth and dedication are at the heart of what makes these experiences so special, especially with families and kids.

We feel so lucky to have been part of your community journey and can’t wait for the chance to welcome you back for another adventure, maybe Belize next time around. :)

With immense gratitude,
Alex & the Team

Last minute trip and first class experience
Guatemala | Jul 19 - Jul 22, 2025

Miki
Miki A.
Somerville, MA | Reviewed on Jul 29, 2025
I booked the trip to the Antigua region at sort of the last minute, but once again Kimkim and Alex at Oldtown Outfitters came through brilliantly. Alex arranged an amazing short trip that packed in an astonishing variety of wonderful experiences in a short period of time, including a visit to Lake Atitlan, the Mayan ruins at Iximche, a cooking class, a visit to a coffee coop, and a walking tour of Antigua. Throughout the planning process, he was really responsive to my questions, and... Read more

I booked the trip to the Antigua region at sort of the last minute, but once again Kimkim and Alex at Oldtown Outfitters came through brilliantly. Alex arranged an amazing short trip that packed in an astonishing variety of wonderful experiences in a short period of time, including a visit to Lake Atitlan, the Mayan ruins at Iximche, a cooking class, a visit to a coffee coop, and a walking tour of Antigua. Throughout the planning process, he was really responsive to my questions, and flexible in arranging the trip. The airport transfers were seamless, and the hotels were excellent. Nery, my guide, was so knowledgeable, professional and nice, and overall, I just strongly recommend both visiting Antigua and working with Alex!

Hotel Review
Hotel Casa Santo Domingo
Antigua

This is a really beautiful hotel on the grounds of a former convent. In addition to lovely rooms, the grounds contain archeological ruins, an amazing museum of pre-Colombian art that is paired with contemporary glass sculptures/pieces that reflect the themes in the pre-Colombian works (free to hotel guests!), and several other intriguing things like a spa and chocolate shop that I didn't get to try because I was too busy running around Antigua! The staff were all lovely, and the food is good. One note is that it may not be the most friendly place for mobility challenged folks, as it is quite spread out and has a lot of (short) flights of stairs between areas. But overall, I highly highly recommend it.

Authenticity & Character
Location
It's toward the edge of the old town area, so not central to it, but an easy walk to all the major sites.
Staff
Cleanliness & Comfort
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Jul 29, 2025

Thank you so much for your kind message, Miki.

Working with you was truly easy thanks to your clear and assertive communication at all times.

Nery and the entire team are very grateful for your kindness and for the openness with which you embraced our culture and everything Guatemala has to offer.

I hope the rest of your work trip in Costa Rica went smoothly, and that you’ll soon be back home to share the memories of your journey with friends and family.

Sending you a warm hug from the charming city of Antigua,
Alex

A great trip
Guatemala | Mar 29 - Apr 9, 2025

R
Robert J.
San Jose, CA | Reviewed on Apr 19, 2025
We had an amazing time. All drivers & guides were perfectly on time. The acommodations were exactly what we expected.
Louis, our Guatemala Guide was fantastic. He gave us a great understanding of the Maya and Highland cultures.
Oliverio, our guide in Tikal and Yaxha had an immense amount of knowledge and experience. Our various activities were perfectly planned and executed.
Read more

We had an amazing time. All drivers & guides were perfectly on time. The acommodations were exactly what we expected.
Louis, our Guatemala Guide was fantastic. He gave us a great understanding of the Maya and Highland cultures.
Oliverio, our guide in Tikal and Yaxha had an immense amount of knowledge and experience. Our various activities were perfectly planned and executed.

Hotel Reviews
Black Rock Lodge
San Ignacio

Amazing food and super helpful staff.

Authenticity & Character
Location
Way out in the jungle. Beautiful setting along the river
Staff
Cleanliness & Comfort
La Fortuna Atitlan
Santa Cruz la Laguna

Wonderful place to explore Lake Attitlan Everyone is so helpful and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Posada del Angel
Antigua Guatemala

Great place to stay in Antigua. Amazing Staff, everyone was so friendly Breakfast was fantastic.

Authenticity & Character
Location
A little away from the main traffic and downtown craziness.
Staff
Cleanliness & Comfort
Activity Reviews
Cacao Farm & Chocolate Making Tour
Cacao Farm & Chocolate Making Tour
San Ignacio

The farm visit was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Zip Line at Calico Jack's Village
Zip Line at Calico Jack's Village
Guatemala

Great experience, felt safe at all times. Very well maintained. Great rides through the jungle.

Quality of Experience
Guides, Drivers and Staff
Transport
Actun Tunichil Muknal (ATM) caves day tour
Actun Tunichil Muknal (ATM) caves day tour
San Ignacio

The most amazing place. A MUST see.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Yaxhá Maya Ruins
Tour Yaxhá Maya Ruins
Guatemala

What a fantastic place away from the main tourist path. We felt like we were the only ones there. Very well maintained.

Quality of Experience
Guides, Drivers and Staff
Oliverio was fantastic
Transport
Explore Tikal National Park
Explore Tikal National Park
Guatemala

Fantastic place and Oliverio was a great guide. Start early before all the busses from Flores arrive.

Quality of Experience
Guides, Drivers and Staff
Tour the famous Chichicastenango Market
Tour the famous Chichicastenango Market
Guatemala

Great market, a bit overrun by tourists. Little side trip to the cemetery was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Car was "OK"
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala

Great tour of two of the villages around the lake. We should have done two days to get to see more than two villages. Luis was the perfect guide.

Quality of Experience
Guides, Drivers and Staff
Transport
The boat ride can get a bit bumpy at times.
Sip n' Cycle - Bike/Coffee Combo Tour
Sip n' Cycle - Bike/Coffee Combo Tour
Antigua

Traffic was a bit scary when you are on a bike. Perfect amount of exercise. Not too strenuous.

Quality of Experience
Fantastic experience on the Coffee farm. The owner was so enthusiastic and friendly.
Food
Fantastic home cooked lunch and the best coffee.
Guides, Drivers and Staff
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala

Luis was a fantastic guide. Perfect for a one-day hike.

Quality of Experience
Food
Perfect little lunch on the volcano
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Apr 20, 2025

Hola Robert,
Thank you very much for your comment! We are glad that you enjoyed our "Journey in Guatemala and Belize", With this feedback you have contributed to better position this service, which is undoubtedly one of the best things you can do in these two beautiful countries.

I invite you to text me on your next visit to Guatemala or Belize to show you other beautiful places in our land of beautiful people.

Thank you for providing value to our service!

Sincerely,
Eduardo

Our specialist: Great Advice
Belize | Mar 1 - Mar 9, 2025

H
Heather M.
Canada | Reviewed on Mar 13, 2025
Matt was helpful and knowledgable. We followed his recommendations and were glad we did! There was one misalignment with what the itinerary said we were getting and what was actually provided - the snorkling day said the following: "Today we will eat breakfast and then we will go ahead to the Ragamuffin office (Tour operator for snorkeling). They will be in charge to lead you for the rest of the day. The tour will start at the dock, where you will be able to see sharks on the shore that... Read more

Matt was helpful and knowledgable. We followed his recommendations and were glad we did! There was one misalignment with what the itinerary said we were getting and what was actually provided - the snorkling day said the following:

"Today we will eat breakfast and then we will go ahead to the Ragamuffin office (Tour operator for snorkeling). They will be in charge to lead you for the rest of the day. The tour will start at the dock, where you will be able to see sharks on the shore that get fed by fish, in the meantime, you will be waiting for your boat to start the adventure on the beach. We will go for 1 hour deep into the beach to try at first our gear for snorkeling and then we will deeper into the coral reef to see the wonders Belize has to offer in tourism. The guides on board will take care of you and will make you pass a great time on the beach with snacks, lunch, and some alcoholic drinks or without. This will be a full-day tour."

However, the tour was a half day group tour with a total of 11 participants and lunch and drinks were not included.

Hotel Reviews
Mayan Mountain Lodge
San Ignacio

The hotel was clean and the property was gorgeous. We enjoyed having our own bungalow. However, the bed was small and the interior was a bit underwhelming.

Authenticity & Character
Property is gorgeous.
Location
A short walk to town, but not in town. Perfect.
Staff
Friendly and very helpful.
Cleanliness & Comfort
Small bed, but loved having our own bungalow.
Tikal Inn

The room was large, with two double beds. The restaurant had a well developed menu and the location - in the national park - was awesome.

Authenticity & Character
Location
Inside the park - wonderful.
Staff
Cleanliness & Comfort
La Isla Resort
Cayo District, Belize

The room was large, with 2 beds. Clean and comfortable.

Authenticity & Character
Location
In the heart of Caye Caulker.
Staff
Cleanliness & Comfort
Activity Reviews
Actun Tunichil Muknal (ATM) caves day tour
Actun Tunichil Muknal (ATM) caves day tour
Belize

We love this activity. It was physically demanding and really worth the work!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from San Ignacio to Tikal National Park
Transfer from San Ignacio to Tikal National Park
Belize

The transfer included a tour if Yaxhá Maya Ruins, which worked really well. The day was well designed.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Tour of Tikal National Park
Sunrise Tour of Tikal National Park
Belize

We really appreciated visiting Tikal at 4:00 am. There was almost no one in the park. The sunrise on the day we were there didn't amount to much, but it didn't matter. We were at the site for 5.5 h - all of this was fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Yaxhá Maya Ruins
Tour Yaxhá Maya Ruins
Belize

The boat and tour of Yaxhá Maya Ruins was interesting, providing a enriching undersyanding of Mayan civilization.

Quality of Experience
Guides, Drivers and Staff
Transport
Cave tubing tour
Cave tubing tour
Belize

The tubing was relaxing. Passing through the cave system in an inner tube was enjoyable. The cave portion of the tour was surreal.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkelling day tour at Caye Caulker
Snorkelling day tour at Caye Caulker
Caye Caulker

We enjoyed the snorkelling. The trip include coral reefs, nurse sharks, sting rays and tarpons. We thought the half day was an appropriate amount of time to spend doing the activity. However, our itinerary said the tour would be a private full day event, including snacks, lunch, and some alcoholic drinks or without. This. was not the case. There were 11 participants, which was crowded and congested at times.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Matt Hartell

Great trip planned by Alex
Belize | Feb 20 - Feb 26, 2025

Tamara
Tamara H.
Seattle, WA | Reviewed on Mar 05, 2025

We worked with Alex to plan our trip which included tours out of San Ignacio and time in Caye Caulker. When our trip was delayed by a day, Alex was able to move our reservations to accommodate so that we didn't miss out on any of our planned tours. The drivers and tour guides that we had were all great. They arrived on time and were very knowledgeable on the information related to the tours.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Mar 06, 2025

Thank you for taking the time to share your experience, Tamara! I’m so glad we were able to adjust your plans smoothly so you and Jason didn’t miss out on any part of your trip. It’s wonderful to hear that you enjoyed your time in San Ignacio and Caye Caulker and that our partners and drivers helped make your journey seamless and informative.

It was a pleasure working with you, and I truly appreciate your trust in me. If you ever plan another adventure to Guatemala maybe, I’d love to help make it just as memorable!

Best regards,
Alex

Wonderful People, Countryside, and Experiences
Belize | Feb 16 - Mar 1, 2025

Scot
Scot H.
Seattle, WA | Reviewed on Mar 04, 2025
We had been planning a vacation in the region for months. Once we met Alex at Old Town Outfitters, our planning became so much easier. He took the time to get to know us and what we were interested in. He patiently altered our itinerary to accommodate septuagenarians who enjoy culture and nature but are not as fit and able as we once were. Alex worked well with an agency in Belize to plan the first part of our adventure and then connected us to able, trusted guides and drivers in Guatemala... Read more

We had been planning a vacation in the region for months. Once we met Alex at Old Town Outfitters, our planning became so much easier. He took the time to get to know us and what we were interested in. He patiently altered our itinerary to accommodate septuagenarians who enjoy culture and nature but are not as fit and able as we once were.

Alex worked well with an agency in Belize to plan the first part of our adventure and then connected us to able, trusted guides and drivers in Guatemala who were knowledgeable and kind. He also helped us stay within budget. I could go on and on, but I must say we are exceedingly happy with our experience and the people who made it possible.

Food, jungles, beaches, volcanoes, colonial towns, and rich cultural and archeological sites, this trip was once in a lifetime , though I’d love to do it again. The people of Guatemala are kind and friendly. And speaking of kind and friendly, capable and well versed, our guide and friend, Jerry Rodas was so good to us, and we now think of him as a treasured family member.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Mar 06, 2025
Thank you so much for your kind and thoughtful words Scot! It was truly a pleasure helping you and Debbie plan this special trip, and I’m very happy to hear that it exceeded your expectations. It was important to me to create an itinerary that matched your interests and pace, ensuring a balance of culture, nature, and adventure while keeping everything comfortable and enjoyable. I’m so glad that our partners in Belize, along with the wonderful guides and drivers in Guatemala, helped make... Read more

Thank you so much for your kind and thoughtful words Scot! It was truly a pleasure helping you and Debbie plan this special trip, and I’m very happy to hear that it exceeded your expectations.

It was important to me to create an itinerary that matched your interests and pace, ensuring a balance of culture, nature, and adventure while keeping everything comfortable and enjoyable. I’m so glad that our partners in Belize, along with the wonderful guides and drivers in Guatemala, helped make your experience seamless and memorable for you both.

Your appreciation means the world to us, and I’ll be sure to pass along your heartfelt words to Jerry —he will be extremely happy to hear that he made such a lasting impression! Guatemala and Belize are indeed a remarkable place, and I hope you’ll have the opportunity to visit again or share the good experience with your friends and family.

Thank you again for trusting me with your trip.

Best wishes,
Alex

Great design, some amazing guides, and some so-so guides
Guatemala | Feb 2 - Feb 18, 2025

Rick
Rick K.
Evanston, IL | Reviewed on Feb 26, 2025
Alex did a near perfect job designing our trip. He took the time to understand our needs and expectations and tailored the trip to provide the range of experiences and lodgings that fit our travel preferences. he also provided excellent guidance on what to do and expect at each of our 5 locations, e.g., the decision to add an excursion to Mountain Pine Ridge. The lodgings varied from spectacular (Las Lagunas) to very nice (Ramon's and Casa del Mundo) to pretty basic (Meson de Maria and... Read more

Alex did a near perfect job designing our trip. He took the time to understand our needs and expectations and tailored the trip to provide the range of experiences and lodgings that fit our travel preferences. he also provided excellent guidance on what to do and expect at each of our 5 locations, e.g., the decision to add an excursion to Mountain Pine Ridge. The lodgings varied from spectacular (Las Lagunas) to very nice (Ramon's and Casa del Mundo) to pretty basic (Meson de Maria and Falling Leaves, which did have great service however). These choices were very consistent with the guidance we provided to Alex.

Some of our guides were outstanding, in particular, Dary in Antigua, the woman and grower at the coffee farm, Pablo for birding in Finca Santa Victoria, Oscar at Chichicastenanga, Oliver at Tikal, and our cave tubing guide. The rest, however, were mediocre at best. The guide for the Pacaya Volcano hike didn't add much value on a straightforward route, and discouraged us from climbing to the top, which I would have liked to try. The guide for our hike along Lake Atitlan was also pretty unnecessary and didn't add much, as was our guide for the Lake Atitlan boat trip to visit villages. Part of that problem might have been our overall Guatemala guide, Pablo, who was very nice and mostly helpful, BUT his English was nowhere near the level we expected. Therefore, there was alot of miscommunication, and very limited translation for our guides in Lake Atitlan. We really felt like we missed alot of useful information during the village visits and on our hike back to the lodge. AND, there was a major screw-up on our kayak/hike trip, with our bags in limbo for an hour and a wasted hour waiting for the bags after our kayak trip. We also felt like he was trying to scare us away from the full kayaking and hiking experience by overestimating the difficulty. Yes, it was challenging, but exactly what we wanted.

Finally, there was a bit of confusion on our flight from Belize City to San Pedro, but it did NOT turn out to be much of an issue and we all learned from our mistakes.

Again, Alex was a joy to work with and designed a 5 star itinerary for us, and most of the experiences lived up to that standard.. However, the execution by a few of the guides was not quite up to this high standard.

Hotel Reviews
Hotel Meson de Maria
Antigua Guatemala

Great location, decent breakfast, beautiful courtyard, charming hotel, BUT, our room was very tired and not that comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cramped room
Casa del Mundo
Lake Atitlán

Beautiful setting, a bit challenging to navigate the property, and our room was small, cramped, and outdated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Lagunas hotel
Flores

Great setting, great facilities, fantastic suite, great food, unreal service. Didn't want to leave the property

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Falling Leaves Lodge
San Ignacio

A little out of town, facilities need updating, but the birding and service were excellent, and the food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramon's Village Resort
San Pedro

Very convenient location, nicest beach on the island, easy access to town and services, mediocre restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala

Local guide was nice but not very informative, and language was a problem. The visit to the bee collective and the mayan ritual visit were very interesting, but the rest of the trip didn't feel all that authentic.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Hiking Lake Atitlán
Kayaking & Hiking Lake Atitlán
Guatemala

Loved the kayaking and hike and Pablo took some good photos of us on the water. However, the local guide did not provide much info on a straightforward hike through villages, and the logistics from kayak to hike were a disaster. Our backpacks (with wallets) were left at the dock by our hotel, and we had to anxiously wait an hour for the bags to arrive.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour the famous Chichicastenango Market
Tour the famous Chichicastenango Market
Guatemala

Local guide was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Explore Tikal National Park
Guatemala

Oliver was a spectacular guide, with great information, flexible plans, a special extension to see a falcon, and a great lunch choice.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Belize

transfer went very smoothly over the border, and our guide was excellent on the cave tubing, which was alot of fun and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Coffee Tour by Bus with De La Gente
Antigua Coffee Tour by Bus with De La Gente
Guatemala

De la gente was outstanding...both farmer and local guide and the farmer's wife

Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Walking Tour
Antigua Walking Tour
Guatemala

Fantastic guide, Dary...authentic, charming, and shared her enthusiasm and love for the city

Quality of Experience
Guides, Drivers and Staff
Traditional Guatemalan Cooking Class
Traditional Guatemalan Cooking Class
Antigua

Great dinner, fun company, and accommodating for dietary restrictions.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
car broke down on what to get us
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala

Great experience, but not much help from local guide or our chaperone. Also, would have liked to try to go to the top, but not offered, and English was not good enough to make request.

Quality of Experience
Guides, Drivers and Staff
Transport
AC didn't work and van was a little dirty
Driving Tour of Almolonga Valley
Driving Tour of Almolonga Valley
Antigua

Nice villages to visit, but our guide, Pablo, had limited excitement, energy, or information to share.

Quality of Experience
Guides, Drivers and Staff
Transport
Finca Santa Victoria Half Day Birding Tour
Finca Santa Victoria Half Day Birding Tour
Guatemala

Pablo was a real character, but a little too full of himself. The birding was ok, but not all that productive

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Feb 28, 2025
Hola Rick and Anne, Thank you for your thoughtful and sincere feedback. I hope you’re able to share the wonderful memories of your trip with your loved ones. I’m sorry that not everyone involved met the same high standards as others. This is something I will communicate, improve, and take into account for future trips and planning. Your insights are incredibly valuable, and I truly appreciate the opportunity to improve. It means a lot to know that there is always room for growth, and I’m... Read more

Hola Rick and Anne,

Thank you for your thoughtful and sincere feedback. I hope you’re able to share the wonderful memories of your trip with your loved ones.

I’m sorry that not everyone involved met the same high standards as others. This is something I will communicate, improve, and take into account for future trips and planning. Your insights are incredibly valuable, and I truly appreciate the opportunity to improve.

It means a lot to know that there is always room for growth, and I’m grateful to have been part of planning your journey to Belize and Guatemala.

Sending you a warm hug from Guatemala!

Best regards,
Alex

Great trip!!!
Guatemala | Feb 11 - Feb 17, 2025

R
Richard F.
Canada | Reviewed on Feb 20, 2025

Thank you so much to Alex for planning such a great trip for me. He was able to plan a trip for me in a short period of time to Belize and Guatemala. The guides and the accommodations were amazing and I am so happy that I was able to participate in this trip. I would recommend Alex to plan your next trip to Guatemala.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Feb 24, 2025

Richard,

Thank you so much for your kind words. It was truly a pleasure meeting you and collaborating with you to plan the details of your trip to Belize and Guatemala.

Everyone involved in your journey had wonderful things to say about you, and I can personally say that working with you was an absolute delight. (like a walk in Antigua) Please stay in touch—who knows, maybe our paths will cross again someday!

Wishing you all the best from Antigua,
Alex

Guatemala is for everyone!
Guatemala | Jan 28 - Feb 10, 2025

Knut
Knut F.
Seattle, WA | Reviewed on Feb 13, 2025

Our trip went like clockwork. Everything was ready when it was supposed to be. All drivers, guides, & boats were on time. Matt did a great job in planning the trip & selected knowledgeable guides. Takal was the highlight of the trip.
We would recommend Kimkim to anyone who needs help in ensuring the best places to visit & stay.Everything is taken care of. There is plenty of free time to explore on your own

Local specialist: Matt Hartell
Matt
Matt Hartell
Local specialist in Antigua, Guatemala | Replied on Feb 26, 2025

Hey guys! It was a pleasure to work with you on this trip. Glad to hear that it went like clockwork!

What an amazing trip!
Guatemala | Dec 28 - Jan 5, 2025

M
M E.
Portland, OR | Reviewed on Feb 01, 2025
What an amazing trip!
Trying to arrange a memorable family trip to include my teen and college kid over the New Year's holiday, I reached out to Kimkim. They took the reins and did us a solid!
First, travel over the holiday is busy; second, it is expensive; third, schedules are tight. Chris at Old Town Adventures was our local arranger and helped manage all of the challenges with grace.
Read more

What an amazing trip!
Trying to arrange a memorable family trip to include my teen and college kid over the New Year's holiday, I reached out to Kimkim. They took the reins and did us a solid!
First, travel over the holiday is busy; second, it is expensive; third, schedules are tight. Chris at Old Town Adventures was our local arranger and helped manage all of the challenges with grace.

Hotel Reviews
Porta Hotel Antigua
Antigua Guatemala

Beautiful hotel, near -- but not too near -- the mix of things. Allowed us to have a walkable experience in Antigua. Rooms were comfortable, filtered water prevented us from needing to but bottled water. Breakfast was divine! Every day there was live music and great atmosphere. The lobby is nice and the public spaces are generally quite nice. All the staff are first rate. Warning -- they have a LOUD New Year's eve party with live and DJ music until 1:30 am and the rooms couldn't insulate against this kind of noise. Don't expect early check in to be an option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramon's Village Resort
San Pedro

This was a lovely space and despite the terrible weather of our first day (pouring an inch of rain) it was a dream! We arrived in the middle of said rainstorm and waited for the boat (SPBE) to unload our bags. We got a lift from Ramon's team and needed to stop at a pharmacy -- no problem. Took us to the check in and then to our rooms. sigh.... Needed dinner that night -- Pineapples on the Beach had an amazing menu! We went back 2 nights later because it was so good! Only concern was the final morning had to get the 0600 boat to get to Belize city for our international flight. We checked out night before and porters said they'd meet us at our rooms at 0540. But they didn't show up... got the night watch to wake up the driver and left at 0555. We made it, no problem. But we're no good at "island time."

Authenticity & Character
Well, I don't know if it was authentic (authentic Polynesian maybe?) but loads of character!!
Location
Walking to town and everywhere else!
Staff
Front desk staff, coffee bar and restaurant wait staff were all excellent. But by far our favorite was Leroy at the front desk!!
Cleanliness & Comfort
Beds were perhaps in need of an update and our shower had low pressure (they came and repaired the second day and it improved). The only real challenge was proximity to the airport meaning that without ear plugs, you had planes landing and taking off most of the day (early start)
Acatenango Campsite
Guatemala

Old Town Outfitters campsite on the side of Acatenango -- camping/glamping on the side of a mountain with unobstructed views of Fuego blowing its top. Meals provided by our guide, Rudy were excellent -- they were substantially better than what we saw the other families being served by their guides. Sleeping bags could have been a bit warmer.

Authenticity & Character
Location
Staff
RUDY!!
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

We had a really short stay -- arrived around 9 pm and departed for our morning tour at 0400. We came back for breakfast and were on the road by 10:30 am. Breakfast was quite tasty but they were out of a few things. We note there was a hostel there but didn't explore that area. Visited the pool for pictures, but didn't get in because it was rainy that day. Property is dark at night, and with the rain, the sidewalks were quite slippery. Our daughter slipped by the plantings at the main entrance and ended up with a significant number of thorns in her arm and back.

Authenticity & Character
Location
walking distance to the park entrance
Staff
Cleanliness & Comfort
Our group had two different rooms, one had great water pressure, the other did not. Hard to shower in that setting. See note about dark grounds.
Activity Reviews
Zipline Tour at Santo Domingo del Cerro
Zipline Tour at Santo Domingo del Cerro
Antigua

Just do it. We had arranged for the full "superman" experience for the kids and we were planning to just enjoy ourselves at the cafe. But then Rudy and the kids encouraged us, and we said "why not?" Don't look down during the ladder climb. Do look down during the superman flight. Just amazing.

Quality of Experience
Beautiful grounds -- unexpected how enjoyable the sculpture garden and museum would be
Hike Acatenango Volcano & Camp Overnight
Hike Acatenango Volcano & Camp Overnight
Guatemala

Rudy, our guide was absolutely the reason for our enjoyable trip. He engaged with our kids and took care of our needs. He's a budding chef and made remarkably tasting and filling meals for us on the mountain. Even when we had one member have to turn back for altitude sickness, he made sure the rest of us had a stellar time.

Quality of Experience
Altogether an first rate experience -- stunning area of natural beauty. Unfortunately there were loads of people (holiday week) and loads of trash on the mountain. Another draw back -- no coffee on the morning of the summit.
Food
We had a great meal of build your own burritos when we arrived at base camp. Dinner was again outstanding. Breakfast was fruit and yogurt and granola! Only complaint was the lack of caffeine on the summit day. Caffeine is good for energy, headaches, and even to fight altitude sickness.
Guides, Drivers and Staff
Again, Rudy was our guide and he was first rate. We had a nice crew up at the camp and our young porter was also good.
Transport
Different drivers on the way out and back from Antigua; minivans. Preferred the driver on the way out as we were fresh and feeling fine. The return ride was harder (we were tired and feeling less well) and the drive was slow, and hot, and uncomfortable. Not sure we could improve that other than driving faster ;-) Maybe A/C
Sunrise on Acatenango & Descent
Sunrise on Acatenango & Descent
Guatemala

Again, our guide made this so amazing. Despite having to escort one of our party back to base camp, Rudy got the rest of us to the summit in plenty of time for sunrise. Unfortunately it was crowded, but there was plenty of space to see and get some pictures of the sunrise and the volcano. We met others on our way that were turning back and some didn't get to summit because of their party splitting up. Rudy was able to safely manage our group.

Sunrise Tour of Tikal National Park
Sunrise Tour of Tikal National Park
Guatemala

No question, it is a magical experience. You walk through the park in the dark, surrounded by nothing but darkness (and some jumping spiders). You climb to the top of temple IV and sit in the dark (others arrive, but it's pitch). Then around 5:38 am, the howler monkey's start up, and it's surreal. Unfortunately, no sunrise for us, just the lifting of the fog. Pictures at the top and then a descent and tour of the grounds.

Quality of Experience
Tikal is the star of the show.
Guides, Drivers and Staff
Our sunrise guide didn't discuss much of the ruins with us. He shared knowledge of the Mayan religion and rituals and the current experience of being Maya as well as some history. But he often pointed us to areas for us to go and waited for us to return. Other guides I saw walked with their group and explained the ruins in more detail.
Transport
Mini van to and from TIkal. Drivers were safe, however, Guatemalan roads (or maybe just in Peten) were terrible!!!
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Feb 03, 2025

Thank you for taking the time to leave a review Mitra! Our team really enjoying showing your team around our beautiful countries. Hopefully we'll see you again here in the future. Spread the word, the more people know about the beauty of Guatemala and Belize the better!