Guatemala Travel Agents

We first visited Roatan for a daughters wedding, than planned an 8 day Quatamala and Belize trip thru Company Kimkim. They used Columbus Quatmala Travel and all was amazing. We had special tour guides and drivers that were extemely knowledgeable and prompt. For most of Quatmala, we had Roberto (Lake Atitlian..visited villages around the lake, etc.) & Antiqua) , who had so much energy, personality knowledge, passion, flexiable, intuitive and just fun! He was definitely our favorite. Then we had Carlos who took us on a 5 hours tour of Tikal National Park Mayan Ruins. Another fantastic tour... but he was a little more serious, still very knowlegble & focused. Johnathan was a driver who drove us to the Belize border, but shared a lot of knowledge on the way. We met Renee at border, who toured us thru Xunantunich Mayan ruins... A very happy, knowlegeable, flexible guy. Also shared much knowledge while driving. We enjoyed him as well. Carmeron picked us up at Hopkins hotel and drove us to Belize airport. Again he shared a lot of knowledge as he drove us for two hours.
I cannot say enough good things to describe both companies, Kimkim and Columbus Quatmala Travel. Both were unbelievably responsive and flexible! We gave them an idea of our preferences. They asked questions to ensure we were happy with their suggestions all along the way. Very communitive. They planned the trip from the moment we stepped off the plane in Quatamala til when getting on the plane home in Belize. Every hotel was amazing! Every tour was over the top! Every guide was truly fantastic. We can't thank this group enough! We will definitely being using them again to plan our next year's trip. They are a real find!!!!! sidenote: there were many highlights on this trip, but one that is a favorite is the snorkeling trip we took with Med and Richie D at the Jaquar Reef Hotel in Hopkins (Almond beach). Real local guys...they were a total BLAST! While snorkeling the Barrier Reef, they caught 4 lobster & 3 fish. They cleaned them and gave us 2 lobsters and a mango they just picked off the tree. Brought them back to our hotel chef and he mades us the most amazing meal with a mango sauce and rice. TO DIE FOR. The whole snorkeling experience was a once-in-a-life-time experence from the time picked up and dropped off. Almost 5 hours (supposed to be 4). An amazing trip to be sure! Wouldn't have changed any of these experiences. Thanks to all of you, for your patience, sharing of knowledge and of yourselves. Words aren't enough... God Bless!

Everything was good even with the tour guide and the shuttle . Everything was planned good and the timing . I would book again

Had a great time with everyone that I met, from the following :
Juli - our guide
Don Manuel - our driver
El Mono (Erwin) - Pacaya guide
Fernando and Oliverio!!!!
Karen worked with me and my sister about what we wanted to do and was very accommodating. I like change my trip itinerary like probably 5 to 6 different times but she was very patient and I told her what my budget was and she worked with me. She provided pretty much everything for me and spoke with me on WhatsApp to make sure that I had what I needed. From making sure that I made it safely to the next destination and to make sure that my driver was around.
I would highly recommend Karen and her team at Old Town. I am going to definitely book another mini trip with her for the volcano hike the big one Fuego.

Hotel Review

Hotel Casa Palopo

Panajachel

This place is like magical and majestic. You come here and you just feel like you're in some type of movie or dream. If everyone here is very nice and very hospitable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Explore Tikal National Park

Guatemala

Oliver!!!!!!! What can I not say about this guy? He was very funny and he knows everything about the of history of TIKAL and the whole entire region. Very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

The team in country adjusted things as we need it, The were very responsive. Vini, our guide, was one of the best guides we've ever had. He made us so comfortable and was so fun. Guatemala is a beautiful country with so much color and culture.

Alex (travel agent), Josias (guide for 4 days), Marlo and Fernando (drivers), and our Tikal guide (already forgot his name, we’re soooo great. They were on time, patient, safe and knowledgeable. We couldn’t have had a better time on our activities. Our hotels in Panajachel, Guatemala City, Antigua and Xela (Quetzaltenango) were safe and very nice for a good price. Highly recommend Alex and Old Town Outfitter.

Hotel Reviews

Hotel Casona del Lago

Santa Elena

Amazing location. Very beautiful.

Authenticity & Character

Location

Staff

Left our bags in the middle of the lobby when they should have been behind the desk.

Cleanliness & Comfort

Hotel Barcelo

Guatemala City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Regis Hotel & Spa

Panajachel, Sololá

Authenticity & Character

So cute. The natural warm springs tubs were awesome.

Location

Right in the heart of everything.

Staff

Cleanliness & Comfort

Pensión Bonifaz

Quetzaltenango

Authenticity & Character

Beautiful views.

Location

Right in the heart of the city.

Staff

Helped carry our bags up lots of steps.

Cleanliness & Comfort

Naif Boutique Hotel

Antigua

Very cute hotel. Only complaint was that our room was directly across from reception so it was at times loud. Loved the courtyard.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Las Tierras Altas Ride

Guatemala

So fun. Long for a true beginner but so worth it to see the backcountry.

Quality of Experience

Guides, Drivers and Staff

Josias was soft patient and friendly. Really really kind.

Transport

Explore Tikal National Park

Guatemala

Must visit. Lemurs, Tucans, spider monkeys, our birds and Jaguars. Amazing archeological site. Worth the travel day.

Quality of Experience

Guides, Drivers and Staff

Great English. Super knowledgeable and funny.

Transport

Boat Tour of Lake Atitlán Villages

Guatemala

Felt a little like a sales pitch for local businesses, but was excellent seeing the various towns and having the boats ready.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking & Hiking Lake Atitlán

Guatemala

Soo fun and beautiful. Had a great time cliff jumping, swimming off the dock, and super fun walking along the shore trail through the small towns. Felt very safe with our guide and had great views.

Quality of Experience

Guides, Drivers and Staff

Josias was amazing.

Transport

Pacaya Sunset hike

Antigua

We ended up getting horses for 300 quetzales each for the accent. So fun and affordable. Josias was a beast on foot up to the top. Almost beat us. He also made a great meal for us.

Quality of Experience

Food

Homemade authentic picnic. Nice work Josias.

Guides, Drivers and Staff

Josias is a stud.

Transport

Marlo was awesome all of the days. Very safe.