Guatemala Travel Agents

Karen at Old Town Outfitters was so helpful, communicative and flexible with modifying our one-week itinerary. We enjoyed kayaking and hiking around Lake Atitlan with guide Pablo, hiking (active) Volcan Pacaya with guides Rudy and Otto, and biking around Antigua with guide Josias. The drivers between locations were cautious and reliable (although the drives will often take longer than planned due to traffic or potholes or narrow roads or weather :). Overall we had a colorful and adventurous trip that we really enjoyed. We would definitely recommend to other active, outdoor travelers!

Hotel Reviews

Dos Mundos Panajachel

Panajachel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mango Miel

El Paredon

Authenticity & Character

Location

Cleanliness & Comfort

Porta Hotel Antigua

Antigua Guatemala

Favorite hotel of the entire trip! Beautiful, well appointed, warm pool, nice gym, great location, friendly staff. Laundry is a bit expensive but worth it - and they returned clean clothes just a few hours after picking them up.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kayaking & Hiking Lake Atitlán

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Rostro Maya / Indian nose Hike

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins

Antigua

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, an excellent experience. Alex was a pleasure to work with in terms of planning the trip and Esmeralda was a fabulous local guide and tour leader. We thoroughly enjoyed the services provided and had a fantastic time in beautiful Guatemala.

We first visited Roatan for a daughters wedding, than planned an 8 day Quatamala and Belize trip thru Company Kimkim. They used Columbus Quatmala Travel and all was amazing. We had special tour guides and drivers that were extemely knowledgeable and prompt. For most of Quatmala, we had Roberto (Lake Atitlian..visited villages around the lake, etc.) & Antiqua) , who had so much energy, personality knowledge, passion, flexiable, intuitive and just fun! He was definitely our favorite. Then we had Carlos who took us on a 5 hours tour of Tikal National Park Mayan Ruins. Another fantastic tour... but he was a little more serious, still very knowlegble & focused. Johnathan was a driver who drove us to the Belize border, but shared a lot of knowledge on the way. We met Renee at border, who toured us thru Xunantunich Mayan ruins... A very happy, knowlegeable, flexible guy. Also shared much knowledge while driving. We enjoyed him as well. Carmeron picked us up at Hopkins hotel and drove us to Belize airport. Again he shared a lot of knowledge as he drove us for two hours.
I cannot say enough good things to describe both companies, Kimkim and Columbus Quatmala Travel. Both were unbelievably responsive and flexible! We gave them an idea of our preferences. They asked questions to ensure we were happy with their suggestions all along the way. Very communitive. They planned the trip from the moment we stepped off the plane in Quatamala til when getting on the plane home in Belize. Every hotel was amazing! Every tour was over the top! Every guide was truly fantastic. We can't thank this group enough! We will definitely being using them again to plan our next year's trip. They are a real find!!!!! sidenote: there were many highlights on this trip, but one that is a favorite is the snorkeling trip we took with Med and Richie D at the Jaquar Reef Hotel in Hopkins (Almond beach). Real local guys...they were a total BLAST! While snorkeling the Barrier Reef, they caught 4 lobster & 3 fish. They cleaned them and gave us 2 lobsters and a mango they just picked off the tree. Brought them back to our hotel chef and he mades us the most amazing meal with a mango sauce and rice. TO DIE FOR. The whole snorkeling experience was a once-in-a-life-time experence from the time picked up and dropped off. Almost 5 hours (supposed to be 4). An amazing trip to be sure! Wouldn't have changed any of these experiences. Thanks to all of you, for your patience, sharing of knowledge and of yourselves. Words aren't enough... God Bless!

Everything was good even with the tour guide and the shuttle . Everything was planned good and the timing . I would book again

Had a great time with everyone that I met, from the following :
Juli - our guide
Don Manuel - our driver
El Mono (Erwin) - Pacaya guide
Fernando and Oliverio!!!!
Karen worked with me and my sister about what we wanted to do and was very accommodating. I like change my trip itinerary like probably 5 to 6 different times but she was very patient and I told her what my budget was and she worked with me. She provided pretty much everything for me and spoke with me on WhatsApp to make sure that I had what I needed. From making sure that I made it safely to the next destination and to make sure that my driver was around.
I would highly recommend Karen and her team at Old Town. I am going to definitely book another mini trip with her for the volcano hike the big one Fuego.

Hotel Review

Hotel Casa Palopo

Panajachel

This place is like magical and majestic. You come here and you just feel like you're in some type of movie or dream. If everyone here is very nice and very hospitable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Explore Tikal National Park

Guatemala

Oliver!!!!!!! What can I not say about this guy? He was very funny and he knows everything about the of history of TIKAL and the whole entire region. Very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport