Guatemala Travel Agents

Kimkim has selected the best Guatemala travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Guatemala who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Guatemala
Chat with a local specialist who can help organize your trip.

Eduardo Celada

(58 reviews)
Guatemala Travel Agent based in Antigua, Guatemala
Eduardo specializes in: Adventure, Culture, Archaeological, Volunteeer, Language students
Recent traveler reviews for Eduardo:
"Eduardo was great at planning with us and very communicative with us during the trip." - by Jeffrey, Sep 6, 2024 · see review
"Eduardo was our Local Expert and he and I chatted on the KimKim platform for months planning the trip." - by Denise, Feb 25, 2024 · see review
"Eduardo was amazing, he listened and arranged everything we wanted and more." - by Tanuja, Feb 13, 2024 · see review

Chris Gwinner

(49 reviews)
Guatemala Travel Agent based in Antigua, Guatemala
Chris specializes in: Adventure Travel, Trekking, Hiking, Mountain Biking, Kayaking, Rock Climbing, Cultural Tours
Recent traveler reviews for Chris:
"Chris at Old Town Adventures was our local arranger and helped manage all of the challenges with grace." - by M, Feb 1, 2025 · see review
"Chris Gwinner our planner, did an outstanding job with connecting us to beautiful accommodations, Incredible personal tour guides Edgar,Vinny,Caesar !" - by Jeffrey, Jan 27, 2025 · see review
"An added bonus was having a coffee with Chris after our arrival." - by Andrew, Dec 23, 2024 · see review
Guatemala Travel Agent based in Antigua Guatemala
Catherina specializes in: culture, adventure, archaeology, history, architecture
Recent traveler reviews for Catherina:
"Juan and Catherina put together an action packed trip which is exactly what I wanted." - by Neil, Aug 3, 2025 · see review
"Catherina, Esteban and their team did an almost superhuman job of organizing an incredible day trip from San Pedro on Ambergris Caye, Belize, to Guatemala's ancient Maya centers of Uaxactun and Tikal." - by Richard, Apr 30, 2025 · see review
"From my first email with Catherina to our last day with our personal guide JJ, and everything in between on our week-long trip was amazing and personal – truly." - by Cynthia, Apr 2, 2025 · see review

Alex Coronado

(19 reviews)
Guatemala Travel Agent based in Antigua Guatemala
Alex specializes in: Family and Cultural travel, Adventure, Trekking, Kayaking, Mountain Biking, Rock Climbing
Recent traveler reviews for Alex:
"I booked the trip to the Antigua region at sort of the last minute, but once again Kimkim and Alex at Oldtown Outfitters came through brilliantly." - by Miki, Jul 29, 2025 · see review
"We worked with Alex to plan our trip which included tours out of San Ignacio and time in Caye Caulker." - by Tamara, Mar 5, 2025 · see review
"Once we met Alex at Old Town Outfitters, our planning became so much easier." - by Scot, Mar 4, 2025 · see review

Matt Hartell

(9 reviews)
Guatemala Travel Agent based in Antigua, Guatemala
Matt specializes in: Active travel, mountain biking,hiking, cultural travel, bikepacking, trekking, family travel,
Recent traveler reviews for Matt:
"Matt did a great job in planning the trip & selected knowledgeable guides." - by Knut, Feb 13, 2025 · see review
"We told kimkim the kinds of things we were interested in and wanted to do (Antigua, hiking, shopping, markets, maybe a cooking class, Tikal, Lake Atitlan), and they put us in touch with Matt at Old Town Outfitters in Antigua, who helped us come up with an ideal itinerary, using local guides and drivers." - by Bruce, Mar 3, 2024 · see review
"Matt and his team did a fantastic job organizing our entire trip to Guatemala and Belize spanning four weeks." - by Kurella, Dec 31, 2023 · see review

Juan Tittaferrante

(3 reviews)
Guatemala Travel Agent based in Antigua Guatemala
Juan specializes in: culture,adventure,archeaology,transportation, history, architecture
I spent much of my childhood traveling in North and Central America. I am considered Ladino, which is a mixture of two of the three Latin American cultural groups found in Guatemala. Passionate about my country and its rich Mayan culture and traditions and enjoy archaeology and sharing with... read more
Guatemala Travel Agent based in La Antigua Guatemala, Guatemala, Central America
Esteban specializes in: Sustainable Tourism, Adventure, Culture, Eco-Tourism, Kayaking, Rapeling, Spelunking, Hiking, Trekking
I am passionate about travel and I like that every traveler gets the best possible experience that they will never forget in their lives, so I try my best every time, because I do it with love with passion and a lot of inspiration. read more

More in Guatemala


Trip Reviews for Guatemala

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 156 ratings

Family trip to Guatemala
Guatemala | Aug 4 - Aug 11, 2025

Cortney
Cortney H.
Santa Rosa, CA | Reviewed on Aug 18, 2025
Amazing trip to Belize and Guatemala. Alex was very communicative and helpful during the entire planning process and while we were on the trip. We have been on many trips through kimkim with local companies in different companies. There seemed to be a disconnect with this trip. Typically we have one guide for each region that spends each day with our family (from airport pickup to the last day). This guide gives us local history and lots of information. They typically provide water for our... Read more

Amazing trip to Belize and Guatemala. Alex was very communicative and helpful during the entire planning process and while we were on the trip. We have been on many trips through kimkim with local companies in different companies. There seemed to be a disconnect with this trip. Typically we have one guide for each region that spends each day with our family (from airport pickup to the last day). This guide gives us local history and lots of information. They typically provide water for our family, local snacks and keep an eye on the schedule for stopping to eat (which is important for us as we have five children). This wasn’t the case in Belize or Guatemala. The guides we did have were great! The trip was wonderful but not as seamless as we are used to with kimkim trips.
There was more than one instance where we arrived at a location (ferry, airport, etc) and the driver was no where to be found. Alex took care of things very quickly but there seemed to be a lack of communication or understanding of pick up expectations between Alex and the drivers. I would highly recommend visiting Belize and Guatemala, they are both beautiful countries.

Activity Reviews
Hol Chan/Shark Ray Alley - from Ramon's Village
Hol Chan/Shark Ray Alley - from Ramon's Village
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Explore Tikal National Park
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Aug 18, 2025
Thank you so much for sharing your detailed feedback and for trusting me with your family trip to Belize and Guatemala. I’m very happy to hear you had a wonderful experience overall and that you found both destinations beautiful. It’s also great to know you enjoyed the guides you met along the way and that I was able to assist whenever needed. That said, I take your comments very seriously. I completely understand how important it is, especially when traveling with children, to have... Read more

Thank you so much for sharing your detailed feedback and for trusting me with your family trip to Belize and Guatemala. I’m very happy to hear you had a wonderful experience overall and that you found both destinations beautiful. It’s also great to know you enjoyed the guides you met along the way and that I was able to assist whenever needed.

That said, I take your comments very seriously. I completely understand how important it is, especially when traveling with children, to have consistency with a dedicated guide in each region. Someone who can provide history and context while also taking care of the small but essential details like water, snacks, and meal breaks makes a big difference. This is something I’ll pay closer attention to when arranging future trips so that expectations are clearer and the experience feels more seamless.

I also acknowledge your concerns about pickups and the occasional disconnect with drivers. While I was glad to step in when needed, my goal is to prevent these situations from happening at all. I am already addressing these points with our trusted partners to strengthen communication and make sure transfers are smooth and stress-free. For logistical and budget reasons, we generally do not assign one guide for an entire trip, but I will be clearer about this distinction going forward so expectations are aligned from the beginning.

Your feedback is invaluable, and I truly appreciate the time you took to share it. It will help me continue to refine and improve the way I coordinate these details for future travelers.

Warm regards,
Alex

Last minute trip and first class experience
Guatemala | Jul 19 - Jul 22, 2025

Miki
Miki A.
Somerville, MA | Reviewed on Jul 29, 2025
I booked the trip to the Antigua region at sort of the last minute, but once again Kimkim and Alex at Oldtown Outfitters came through brilliantly. Alex arranged an amazing short trip that packed in an astonishing variety of wonderful experiences in a short period of time, including a visit to Lake Atitlan, the Mayan ruins at Iximche, a cooking class, a visit to a coffee coop, and a walking tour of Antigua. Throughout the planning process, he was really responsive to my questions, and... Read more

I booked the trip to the Antigua region at sort of the last minute, but once again Kimkim and Alex at Oldtown Outfitters came through brilliantly. Alex arranged an amazing short trip that packed in an astonishing variety of wonderful experiences in a short period of time, including a visit to Lake Atitlan, the Mayan ruins at Iximche, a cooking class, a visit to a coffee coop, and a walking tour of Antigua. Throughout the planning process, he was really responsive to my questions, and flexible in arranging the trip. The airport transfers were seamless, and the hotels were excellent. Nery, my guide, was so knowledgeable, professional and nice, and overall, I just strongly recommend both visiting Antigua and working with Alex!

Hotel Review
Hotel Casa Santo Domingo
Antigua

This is a really beautiful hotel on the grounds of a former convent. In addition to lovely rooms, the grounds contain archeological ruins, an amazing museum of pre-Colombian art that is paired with contemporary glass sculptures/pieces that reflect the themes in the pre-Colombian works (free to hotel guests!), and several other intriguing things like a spa and chocolate shop that I didn't get to try because I was too busy running around Antigua! The staff were all lovely, and the food is good. One note is that it may not be the most friendly place for mobility challenged folks, as it is quite spread out and has a lot of (short) flights of stairs between areas. But overall, I highly highly recommend it.

Authenticity & Character
Location
It's toward the edge of the old town area, so not central to it, but an easy walk to all the major sites.
Staff
Cleanliness & Comfort
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Jul 29, 2025

Thank you so much for your kind message, Miki.

Working with you was truly easy thanks to your clear and assertive communication at all times.

Nery and the entire team are very grateful for your kindness and for the openness with which you embraced our culture and everything Guatemala has to offer.

I hope the rest of your work trip in Costa Rica went smoothly, and that you’ll soon be back home to share the memories of your journey with friends and family.

Sending you a warm hug from the charming city of Antigua,
Alex

Could not get better than this!
Guatemala | Mar 19 - Mar 26, 2025

C
Cynthia K.
Chicago, IL | Reviewed on Apr 02, 2025
From my first email with Catherina to our last day with our personal guide JJ, and everything in between on our week-long trip was amazing and personal – truly. You can’t go wrong with this amazing and caring team. Some highlights: 1. I needed to book the trip quickly as we’ve never traveled internationally as a family. My husband was concerned about the State Department warnings. So, I knew I needed help. Of the 4 online companies I contacted, Columbus (Catherina) was the only one who... Read more

From my first email with Catherina to our last day with our personal guide JJ, and everything in between on our week-long trip was amazing and personal – truly. You can’t go wrong with this amazing and caring team. Some highlights: 1. I needed to book the trip quickly as we’ve never traveled internationally as a family. My husband was concerned about the State Department warnings. So, I knew I needed help. Of the 4 online companies I contacted, Columbus (Catherina) was the only one who replied quickly – and kept replying quickly to create the ideal trip for us. I felt like I was talking to a friend who truly cared, rather than a bot or bored office worker. She stuck with me until the itinerary was ideal – and we were also able to make changes on the fly during the trip. 2. We visited Guatemala City, Lake Atitlan, Antigua, and several places in between that had personal meaning to us. JJ was with us the entire time, expertly navigating the busy roads and easing the way with his translating and friendly personality. We felt safe and cared for the entire time, and were thrilled with the charming and delicious roadside restaurants JJ recommended. 3. This team is as good on the ground as they are at planning. The dedicated behind-the-scenes logistics team checked ahead to ensure things would go smoothly, alerting JJ to potential road blockages. We couldn’t have felt in better hands than this amazing group of caring people.
4. We are so glad that we made this trip. We found Guatemala to be a stunning country filled with incredible history and kind people. The first look at Lake Atitlan gave me goosebumps and will stay with me forever, as will so many of the memories we made on this trip. Thank you Columbus Guatemala Travel for making this happen for our family!!! I'm sure I left things out, because every single day was filled with beauty, wonder and learning. I highly recommend Guatemala as a destination and this amazing team as your guides.

Hotel Review
Hotel Barcelo
Guatemala City

One of the best things about this hotel is the extremely comfortable beds/bedding -- great for a good night's sleep. The buffets offered an amazing array of options, just wish some of the dishes had been warmer - or maybe that's a cultural difference. We especially enjoyed the breakfast buffet. Seems to draw a mostly business crowd, with just a few other tourists like us.

Location
Staff
Cleanliness & Comfort
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Apr 07, 2025

Oh my lovely Cynthia,
You and your family are so special and we feel honor to share this life moment, we trust in always keeping all the Destination's Authenticity and Cultural highlighted, we are grateful for having your friendship and trust as we know how difficult it could turn to relly on people you don't know.

From the very first moment and on, we will be friends forever as well as Guatemala will always be your home.

Great design, some amazing guides, and some so-so guides
Guatemala | Feb 2 - Feb 18, 2025

Rick
Rick K.
Evanston, IL | Reviewed on Feb 26, 2025
Alex did a near perfect job designing our trip. He took the time to understand our needs and expectations and tailored the trip to provide the range of experiences and lodgings that fit our travel preferences. he also provided excellent guidance on what to do and expect at each of our 5 locations, e.g., the decision to add an excursion to Mountain Pine Ridge. The lodgings varied from spectacular (Las Lagunas) to very nice (Ramon's and Casa del Mundo) to pretty basic (Meson de Maria and... Read more

Alex did a near perfect job designing our trip. He took the time to understand our needs and expectations and tailored the trip to provide the range of experiences and lodgings that fit our travel preferences. he also provided excellent guidance on what to do and expect at each of our 5 locations, e.g., the decision to add an excursion to Mountain Pine Ridge. The lodgings varied from spectacular (Las Lagunas) to very nice (Ramon's and Casa del Mundo) to pretty basic (Meson de Maria and Falling Leaves, which did have great service however). These choices were very consistent with the guidance we provided to Alex.

Some of our guides were outstanding, in particular, Dary in Antigua, the woman and grower at the coffee farm, Pablo for birding in Finca Santa Victoria, Oscar at Chichicastenanga, Oliver at Tikal, and our cave tubing guide. The rest, however, were mediocre at best. The guide for the Pacaya Volcano hike didn't add much value on a straightforward route, and discouraged us from climbing to the top, which I would have liked to try. The guide for our hike along Lake Atitlan was also pretty unnecessary and didn't add much, as was our guide for the Lake Atitlan boat trip to visit villages. Part of that problem might have been our overall Guatemala guide, Pablo, who was very nice and mostly helpful, BUT his English was nowhere near the level we expected. Therefore, there was alot of miscommunication, and very limited translation for our guides in Lake Atitlan. We really felt like we missed alot of useful information during the village visits and on our hike back to the lodge. AND, there was a major screw-up on our kayak/hike trip, with our bags in limbo for an hour and a wasted hour waiting for the bags after our kayak trip. We also felt like he was trying to scare us away from the full kayaking and hiking experience by overestimating the difficulty. Yes, it was challenging, but exactly what we wanted.

Finally, there was a bit of confusion on our flight from Belize City to San Pedro, but it did NOT turn out to be much of an issue and we all learned from our mistakes.

Again, Alex was a joy to work with and designed a 5 star itinerary for us, and most of the experiences lived up to that standard.. However, the execution by a few of the guides was not quite up to this high standard.

Hotel Reviews
Hotel Meson de Maria
Antigua Guatemala

Great location, decent breakfast, beautiful courtyard, charming hotel, BUT, our room was very tired and not that comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cramped room
Casa del Mundo
Lake Atitlán

Beautiful setting, a bit challenging to navigate the property, and our room was small, cramped, and outdated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Lagunas hotel
Flores

Great setting, great facilities, fantastic suite, great food, unreal service. Didn't want to leave the property

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Falling Leaves Lodge
San Ignacio

A little out of town, facilities need updating, but the birding and service were excellent, and the food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramon's Village Resort
San Pedro

Very convenient location, nicest beach on the island, easy access to town and services, mediocre restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala

Local guide was nice but not very informative, and language was a problem. The visit to the bee collective and the mayan ritual visit were very interesting, but the rest of the trip didn't feel all that authentic.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Hiking Lake Atitlán
Kayaking & Hiking Lake Atitlán
Guatemala

Loved the kayaking and hike and Pablo took some good photos of us on the water. However, the local guide did not provide much info on a straightforward hike through villages, and the logistics from kayak to hike were a disaster. Our backpacks (with wallets) were left at the dock by our hotel, and we had to anxiously wait an hour for the bags to arrive.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour the famous Chichicastenango Market
Tour the famous Chichicastenango Market
Guatemala

Local guide was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Explore Tikal National Park
Guatemala

Oliver was a spectacular guide, with great information, flexible plans, a special extension to see a falcon, and a great lunch choice.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Belize

transfer went very smoothly over the border, and our guide was excellent on the cave tubing, which was alot of fun and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Coffee Tour by Bus with De La Gente
Antigua Coffee Tour by Bus with De La Gente
Guatemala

De la gente was outstanding...both farmer and local guide and the farmer's wife

Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Walking Tour
Antigua Walking Tour
Guatemala

Fantastic guide, Dary...authentic, charming, and shared her enthusiasm and love for the city

Quality of Experience
Guides, Drivers and Staff
Traditional Guatemalan Cooking Class
Traditional Guatemalan Cooking Class
Antigua

Great dinner, fun company, and accommodating for dietary restrictions.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
car broke down on what to get us
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala

Great experience, but not much help from local guide or our chaperone. Also, would have liked to try to go to the top, but not offered, and English was not good enough to make request.

Quality of Experience
Guides, Drivers and Staff
Transport
AC didn't work and van was a little dirty
Driving Tour of Almolonga Valley
Driving Tour of Almolonga Valley
Antigua

Nice villages to visit, but our guide, Pablo, had limited excitement, energy, or information to share.

Quality of Experience
Guides, Drivers and Staff
Transport
Finca Santa Victoria Half Day Birding Tour
Finca Santa Victoria Half Day Birding Tour
Guatemala

Pablo was a real character, but a little too full of himself. The birding was ok, but not all that productive

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Feb 28, 2025
Hola Rick and Anne, Thank you for your thoughtful and sincere feedback. I hope you’re able to share the wonderful memories of your trip with your loved ones. I’m sorry that not everyone involved met the same high standards as others. This is something I will communicate, improve, and take into account for future trips and planning. Your insights are incredibly valuable, and I truly appreciate the opportunity to improve. It means a lot to know that there is always room for growth, and I’m... Read more

Hola Rick and Anne,

Thank you for your thoughtful and sincere feedback. I hope you’re able to share the wonderful memories of your trip with your loved ones.

I’m sorry that not everyone involved met the same high standards as others. This is something I will communicate, improve, and take into account for future trips and planning. Your insights are incredibly valuable, and I truly appreciate the opportunity to improve.

It means a lot to know that there is always room for growth, and I’m grateful to have been part of planning your journey to Belize and Guatemala.

Sending you a warm hug from Guatemala!

Best regards,
Alex

Great trip!!!
Guatemala | Feb 11 - Feb 17, 2025

R
Richard F.
Canada | Reviewed on Feb 20, 2025

Thank you so much to Alex for planning such a great trip for me. He was able to plan a trip for me in a short period of time to Belize and Guatemala. The guides and the accommodations were amazing and I am so happy that I was able to participate in this trip. I would recommend Alex to plan your next trip to Guatemala.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Feb 24, 2025

Richard,

Thank you so much for your kind words. It was truly a pleasure meeting you and collaborating with you to plan the details of your trip to Belize and Guatemala.

Everyone involved in your journey had wonderful things to say about you, and I can personally say that working with you was an absolute delight. (like a walk in Antigua) Please stay in touch—who knows, maybe our paths will cross again someday!

Wishing you all the best from Antigua,
Alex