Guatemala Travel Agents

Our trip to Guatemala was exceptionally well planned and thoughtfully executed. The itinerary struck a perfect balance between culture, nature, and pace, allowing us to experience the country deeply without feeling rushed.

Highlights included Antigua, Lake Atitlán, and the incredible historical sites, all supported by knowledgeable local guides and smooth logistics throughout the journey.

A special thank you to our local specialist, Alex, who was attentive, responsive, and flexible from the planning stage through the trip itself. Even when small adjustments were needed, everything was handled quickly and professionally, which made the experience stress-free.

Overall, this was a memorable and very well-organized trip, and we would happily use Kimkim again for future travel.

From the beginning the tour operator, Columbus Guatamala Travel, were incredible. From making a WhatsApp Group and giving us information before we even got there, to meeting them all at the office. All the guides were beyond expectation and spoke very good english. A special mention to JJ who spent 3 days with us travelling to Lake Atitlan, who was such a pleasure to have with us and nothing was too much trouble and he was very flexible and helpful.
Following on to El Salvador and Nicaragua, Katherine (Columbus Travel) was in the know about everything and kept an eye on everything we did, making sure everything ran smoothly.
Alfredo, who we had for day in San Salvador, was very informative and really good at showing us around.
Gerald, our guide in Nicaragua, was extremely knowledgeable and we learnt a lot and also was very flexible.
Overall we thanks Columbus Guatamala Travel for looking after us.

Fantastic trip to Guatemala. I wanted to go to three areas of the country: Antigua, Lake Atitlan, and Tikal National Park. I also used Guatemala City to be able to use the airport easily when going to Flores. Everything went really well. There were many different trips within Guatemala that needed to be taken and every time the driver was right on time ready to go when we were ready to go. I even decided to plan the Tikal portion on my own and Catherine was just fine to work with my desires. My wife and I felt safe and secure the entire trip.

Hotel Reviews

Hotel Posada de Don Rodrigo

Antigua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

I just didn't like how there really wasn't a way to open a window at night

Porta Hotel del Lago

Panajachel, Sololá

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Not sure why they close the pool and weight room at 8 PM

Activity Reviews

Villages Around Lake Atitlán by Boat

Guatemala

I think if I was given the option I would have elected for a private boat tour of the lake.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Guatemala

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

We have to echo what all the other reviews are saying…our trip to Guatemala far exceeded our expectations. Truly, in every way imaginable. From the very beginning, Catherina at Columbus Guatemala Travel was incredibly responsive, thoughtful, and intentional with every detail. She asked all the right questions to make sure our itinerary was perfect for us, and she absolutely delivered. The entire planning process felt effortless.
 
On the ground, everything was seamless. Every driver and guide was phenomenal — on time, easy to find, friendly, and deeply knowledgeable.
 
We had a full seven-day itinerary — flying to the rainforest one day for Tikal, then exploring the volcanic beauty of Lake Atitlán the next, and finishing in the colonial magic of Antigua. It was full, rich, and truly unforgettable… yet never rushed. Everything flowed so smoothly that we could just relax and enjoy every moment.
 
Benedicto at Tikal was amazing! We spent most of our time with our guide, JJ, who instantly felt like an old friend from the moment we met him. He is knowledgeable, fun, attentive, and always one step ahead with great recommendations. It was clear he genuinely cared about our comfort and whether we were having a great time. He constantly checked in behind the scenes to make sure everything flowed smoothly. We could feel how much heart and intention went into every moment. And let me say, after experiencing Guatemala’s adventurous driving style, I have never been more grateful to have JJ behind the wheel! I felt safe the entire time and appreciated his calm confidence navigating every twist, turn, and surprise the roads offered.
 
The whole team is amazing. We were genuinely touched by the small surprises, thoughtful gifts, romantic dinner, and all the extra care we never expected. They made us feel celebrated and cared for.
 
One thing that truly stood out is how deeply this company lives its mission and values. Their promise to be “your local compañero - your trusted companion” isn’t just a slogan — it’s something you feel every single day. It’s obvious they created their mission with intention, and they live it with heart. Nothing about it feels like publicity or marketing; it feels real, authentic, and woven into every interaction. We appreciated that more than anything.
 
We absolutely love these people and cannot wait to return with our son. We recommend Columbus Guatemala Travel 1000%.
 
We originally connected through the KimKim platform, which was smooth and easy. For future trips to Guatemala, we will definitely book directly with Columbus Guatemala Travel, because they were outstanding, but we’ll absolutely use KimKim again for other countries (including our upcoming Vietnam trip) in hopes of finding another team as incredible as this one.
 
Hands down, one of the best travel experiences we’ve ever had.

Activity Reviews

Tikal Mayan Civilization

Guatemala

Benedicto was amazing!! He was always checking in to make sure we were okay and had great suggestions for food. We appreciated not just his incredible knowledge of Maya history, but also his knowledge of the plants and animals in the region as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Villages Around Lake Atitlán by Boat

Guatemala

JJ was fantastic!! He knew just where to take us to learn and experience the best of the villages.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Lake Atitlán

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Pacaya Volcano Hike

Guatemala

Loved our local guide up the volcano!! He was so friendly! Appreciated that JJ was also there to help interpret when needed.

Quality of Experience

Guides, Drivers and Staff

Transport

Walk Antigua Like a Local

Antigua

Quality of Experience

Guides, Drivers and Staff

Transport

Romantic Dinner For Two

Antigua

Food was delicious. View was amazing. The surprise music, flowers, and photos blew our minds ❤️❤️❤️

Quality of Experience

Guides, Drivers and Staff

Transport

my guides were mi hombres😀Willie and Garcion(sp) I loved their company, professionalism, humor and friendship! They were on time every time. Garcion cooked lunch for us twice.... delicious ! He drove on the Guatemalan streets and trails expertly! Willie.... great rider, strong on the up hills sections. Picked trails based on my level of riding! Always concerned about me being bueno! I picked up more español and local culture, really the reason i chose Guatemala!im 100% happy with Kim Kim Alex, and Old Town Outfitters, my guides and the equipment we used👍😀i ll be back and i want the same team!!!!

Hotel Reviews

Camelias Inn

Antigua

breakfast buffet on the roof with a view of Vulcan de fuego!!!

Authenticity & Character

True colonial architecture

Location

close to the center of town

Staff

bilingual and friendly

Cleanliness & Comfort

it's difficult to rate a bed your not used to, but i did sleep

Hotel Utz Jay

Panajachel, Sololá

very quit and cute

Authenticity & Character

central court with excellent plants

Location

close to the lake and main street

Staff

very helpful

Cleanliness & Comfort

very clean and authentic

Activity Reviews

Antigua Walking Tour

Guatemala

Danial was my local historian for my tour of two museums. We found liquid refreshments at Cafe Nosa!

Quality of Experience

he's historically enlightening

Guides, Drivers and Staff

they got me there on time for the afternoon tour

Transport

Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins

Antigua

a great warm up ride, we hit a chocolate factory, coffee co op and a macadamian plantation shop

Quality of Experience

my guide was great company over chocolate and bread on the veranda

Guides, Drivers and Staff

lots of local knowledge from both of them

Transport

he's a great driver!!

Double Down Mountain Bike Tour

Antigua

these were challenging trails for me and my guide helped me enjoy it

Quality of Experience

so scenic

Guides, Drivers and Staff

made it great .... never thought of throwing the towel in, finished the hardest day of trail riding

Transport

no way i'd drive here thank God for gerson!!!

Mayan Traverse MTB Ride

Guatemala

riding followed by ruin tour..... my kinda day very educational! Thank you Melvin

Quality of Experience

it's one of the reasons i picked Guatemala

Food

a true Guatemalan picnic

Guides, Drivers and Staff

Gerson cooked us lunch while i was on the tour!!

Transport

consistently great

Transfer to Lake Atitlán, Visit the Iximché Ruins

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Atitlan Slickrock MTB Ride

Guatemala

last day great ride , tailored to my riding level, the uphills were still killing me

Quality of Experience

at this point i didn't want it to end

Guides, Drivers and Staff

another great picnic in a Guatemalan park

Transport

we drove over some difficult trails