Guatemala Travel Agents

Kimkim has selected the best Guatemala travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Guatemala who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
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Travel ialist Chris Gwinner

Chris Gwinner

(29 reviews)
Guatemala Travel Agent based in Antigua, Guatemala
Chris specializes in: Adventure Travel, Trekking, Hiking, Mountain Biking, Kayaking, Rock Climbing, Cultural Tours
Recent traveler reviews for Chris:
"Chris did a fantastic job of understanding what we were after." - by James, Aug 11, 2022 · see review
"Chris was helpful with the logistics and ensuring our trip was easy to navigate." - by Aytch, Jul 24, 2022 · see review
"I had the pleasure of having Chris as local specialist and Willy as my guide fr=m the company Old Town Outfitters throughout the week from 10/01/2021-17/01/2021." - by Bryan, Jan 20, 2021 · see review
Chris's Favorite Itineraries:
Travel ialist Eduardo Celada

Eduardo Celada

(25 reviews)
Guatemala Travel Agent based in Antigua, Guatemala
Eduardo specializes in: Adventure, Culture, Archaeological, Volunteeer, Language students
Recent traveler reviews for Eduardo:
"Communication: From the get-go, Eduardo was extremely responsive to any/all of our questions." - by Felicia, Sep 21, 2022 · see review
"Eduardo Celada was our specialist and made everything perfect and seamless." - by Marisa, Jul 27, 2022 · see review
"¡Gracias a nuestro especialista Eduardo y Old Town Outfitters por siempre estar disponible para contestar nuestras dudas y preguntas!" - by Jasmine, Jul 20, 2022 · see review
Eduardo's Favorite Itineraries:
Travel ialist Esteban Tittaferrante

Esteban Tittaferrante

(1 review)
Guatemala Travel Agent based in La Antigua Guatemala, Guatemala, Central America
Esteban specializes in: Sustainable Tourism, Adventure, Culture, Eco-Tourism, Kayaking, Rapeling, Spelunking, Hiking, Trekking
I am passionate about travel and I like that every traveler gets the best possible experience that they will never forget in their lives, so I try my best every time, because I do it with love with passion and a lot of inspiration. read more
Esteban's Favorite Itineraries:
Travel ialist Catherina Tittaferrante

Catherina Tittaferrante

(1 review)
Guatemala Travel Agent based in Antigua Guatemala
Catherina specializes in: culture, adventure, archaeology, history, architecture
I create personalized tours based on our travelers' passions to show them the real Guatemala. I take care of logistics, organizing and confirming every single detail needed to make your experience easy and memorable. I look always for details that transform that experience into an unforgettable... read more
Catherina's Favorite Itineraries:
Travel ialist Juan Tittaferrante

Juan Tittaferrante

Guatemala Travel Agent based in Antigua Guatemala
Juan specializes in: culture,adventure,archeaology,transportation, history, architecture
I spent much of my childhood traveling in North and Central America. I am considered Ladino, which is a mixture of two of the three Latin American cultural groups found in Guatemala. Passionate about my country and its rich Mayan culture and traditions and enjoy archaeology and sharing with... read more
Juan's Favorite Itineraries:

Trip Reviews for Guatemala

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 55 ratings

Eduardo / Pablo / KimKim Team are the BEST
Guatemala | Feb 17 - Feb 23, 2022

F
Felicia W.
San Francisco, CA | Reviewed on Sep 22, 2022

This review is long overdue but this was, by far, the best experience I've had of any tour I've had or been on in my life.

Communication:
From the get-go, Eduardo was extremely responsive to any/all of our questions. His responses were immediate and thorough.

Patience:
We were a difficult group to coordinate since there were 6 of us - all with varied levels of comfort and ideas of fun. Eduardo, took all of this in stride - regardless of last-minute changes or peppering him with... read more

This review is long overdue but this was, by far, the best experience I've had of any tour I've had or been on in my life.

Communication:
From the get-go, Eduardo was extremely responsive to any/all of our questions. His responses were immediate and thorough.

Patience:
We were a difficult group to coordinate since there were 6 of us - all with varied levels of comfort and ideas of fun. Eduardo, took all of this in stride - regardless of last-minute changes or peppering him with questions - he was so incredibly patient with us! He should win an award for this - truly.

Helpfulness / Consideration:
Outside of just being extremely responsive and patient, he always took our questions and feedback into consideration to come up with a few varied options.

Tours/Guides:
I loved all of the guides Eduardo paired us up with - our absolute favorite guide was Pablo - who showed us around Lake Atitlan. Not only was he knowledgeable but he was also adaptive and he has quiet confidence throughout the tour. Everyone seems to know him also! We felt like we were walking around with a celebrity! He allowed us the time to review different spaces and took us to places we likely never would have seen or encountered without him. We only got to meet with Alex briefly (<1 hour) but he has great energy which is infectious! He's great as well

Driver: Antonio is THE BEST. He is so kind, so patient, and so helpful. Even though he didn't know how to speak a lot of English we were able to communicate with him a bit and he was so warm and thoughtful. In once instance, we were trying to get into the house but had issues getting into the gated community - Antonio spent a good 20 minutes working with us to get in touch with our friend who owned the home. Even if he was frustrated (I would be!) he never showed it and was so patient.

I know there must be SO many things Eduardo must have done behind the scenes that our group didn't even see to make our stay great. He even came by the house to sync with us on plans - he got us COVID testers to come to the home.

Again, I couldn't recommend this service or the team we met in Guatemala more. It was THE BEST tour experience I've ever had!

Hotel Review
San Buenaventura Hotel
Panajachel, Sololá

The hotel itself was beautiful! Felt like a little Oasis and was right by the Lake and water!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Location and the room itself!
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Guatemala | Reviewed on Sep 22, 2022

Thank you for all this feedback, we have no doubt that this will help us to get more folks interested in this route which is impressive.

Thank you for taking the time to leave us your review, Felicia, Specially after been awhile, this is something we really appreciate!! I will secure to pass this information to Pablo, Antonio and Alex!!

I'm highly glad you had a great time on the Program activities you, yours and I built for this unforgettable experience in Guatemala. It is very helpful to... read more

Thank you for all this feedback, we have no doubt that this will help us to get more folks interested in this route which is impressive.

Thank you for taking the time to leave us your review, Felicia, Specially after been awhile, this is something we really appreciate!! I will secure to pass this information to Pablo, Antonio and Alex!!

I'm highly glad you had a great time on the Program activities you, yours and I built for this unforgettable experience in Guatemala. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon,

cheers!
Eduardo from the Colonial City of Guatemala!

Read all Guatemala reviews

Exactly the vacation we wanted - KimKim delivered, above and beyond.
Guatemala | Jul 7 - Jul 12, 2022

J
James K.
Seattle, WA | Reviewed on Aug 15, 2022

We had exactly the vacation we wanted - a great mix of new experiences and natural beauty. We were always just far enough outside our comfort zone to keep us fully present and engaged. Chris did a fantastic job of understanding what we were after. Starting with a stay at the Camino Real was perfect: international luxury, poolside dining and opulence. Then, a hotel that doubles as a working horseracing track and some time in Chiquimula, a town that feels like one huge, endlessly bustling... read more

We had exactly the vacation we wanted - a great mix of new experiences and natural beauty. We were always just far enough outside our comfort zone to keep us fully present and engaged. Chris did a fantastic job of understanding what we were after. Starting with a stay at the Camino Real was perfect: international luxury, poolside dining and opulence. Then, a hotel that doubles as a working horseracing track and some time in Chiquimula, a town that feels like one huge, endlessly bustling market. Next, a boutique garden hotel in the heart of Antigua, so we could soak up the architecture and history of the old capital. Finally, a couple of days in a cliffside hotel dangling over Lake Atitlan, maybe the most beautiful location in Central America. Our drivers and guides were warm, helpful and fun, and great with our kids. We are so, so happy that we booked this trip through KimKim.

Hotel Reviews
The Westin Camino Real, Guatemala
Guatemala City

If you've ever wondered what it would be like to stay in a top-tier international hotel "back in the day," this is the place. Everything they do is casual, confident luxury. The pool is perfect and perfectly maintained, because of course it is. You can get huge portions of excellent food poolside, or in your room, or in the restaurant because why wouldn't you? The beds are unbelievably comfortable and quiet. The staff is friendly and helpful. Things are ready when they are supposed to be, or sooner. They have a spare of whatever you lost. They know how to help you find the place you can't remember the name of. They are the Westin Camino Real, they've been doing this since people flew in on PanAm 707s. It's the only way they know how to do things: perfectly.

Authenticity & Character
"Authenticity" is about being an old-style international hotel, though. It's not the most "authentic" place in terms of feeling like you are in Guatemala.
Location
Wide array of shopping and dining places in walking distance. Luckily, in recent years, it's become much, much safer to be a pedestrian in Guatemala City.
Staff
Every single interaction with staff was friendly and pleasant.
Cleanliness & Comfort
Finca Los Laureles
Jerico

We really enjoyed Finca Los Laureles, but I think some aspects suffered from how empty it was at the time. I think there were, maybe, two other rooms occupied during our stay. That was probably why there were very few employees on site, too. Coupled with the sprawling, rustic layout of this hotel, it added up to something of a ghost-town experience. We wandered around a lot, wondering where things were, or if we were really supposed to be in the places we ended up. We had an odd but wonderful dinner on, I think, the back porch of a restaurant but never figured out where the front entrance was. All in all: lots of wonderful moments with some confusing times, too. I suspect that this would have been a very solid 5-star review if we had stayed here during a busier season.

Authenticity & Character
There's definitely a lot of character to Los Laureles. The decor is something like "horse paddock" crossed with "Route 66 roadside attraction." There's a small zoo. The grounds cover god knows how many acres, but the rooms directly face the pool. It's odd and charming and memorable.
Location
Remote to Guatemala City, but not too far from Chiquimula. It a beautiful, quiet part of the country. You'll see plenty of birds and other wildlife, but not many people.
Staff
The people we dealt with were wonderful. We had only one issue: there weren't many staff members, and we often couldn't find someone. That really seemed to be due to it being the lowest part of the off-season, so not really unreasonable.
Cleanliness & Comfort
Would like to give 4 1/2 stars here. The only issue in terms of "comfort" was that a lack of staff combined with a lack of signage meant that we really struggled to find things, and wandered aimlessly around the place at times.
Hotel San Jorge
Antigua

So pretty, in such a perfect spot. Great little restaurant, friendly staff. So, why not 5 stars? The heat. Antigua gets pretty hot, and stays warm pretty late into the evening. There are lot of bugs, particularly mosquitos around. So, some hotels have AC. Some have fans. The rest of the places at least have screens on the windows, or mosquito netting, or both. The Hotel San Jorge has no AC, or fans (even in the bathrooms), or screens or netting. Also, they keep bright lights on all night in the courtyard, and are in a fairly noisy part of town. That means trying to sleep in stifling heat, or trying to sleep while coated in bug spray with something over your eyes against the light and, if possible, ear plugs. So, the rest of our experience was lovely, but we got very little actual sleep - which is a key part of what you generally want from a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Add screens to the rooms, look into dimming or shielding courtyard lights. For a few hundred bucks, you could increase customer comfort dramatically. I can understand not adding AC, or fans, but just putting screens on the windows is not going to ruin the charm of your hotel.
Casa del Mundo
Lake Atitlán

It's hard to really separate "just the hotel" from the rest of the experience. Lake Atitlan is always going to be the star of any visit here. The lake, the surrounding volcanos, the trails and villages around it...it's just so endlessly beautiful. Casa del Mundo does a great job of understanding this. The layout is vertical and shallow, so that wherever you go, you are looking at the lake. There's not a lot of "building," other than the restaurant and front desk. There are patios and benches everywhere between and above the rooms. There's no AC, but there are windows with screens and cross-ventilation so you can have your windows open and hear the water lapping at the rocks. They enforce a 10pm quiet hour, which helps make that work for everyone. Be aware, this maybe isn't for everyone: you can only get here by (a smallish) boat, and there are a LOT of stairs in getting up from the lake to the hotel. If you aren't able to face 60-70 stairs on a regular basis, or you like to travel with 3-4 suitcases, you might not enjoy this place nearly as much.

Authenticity & Character
The hotel gives you some of this, but if you really want 5-stars-worth of authenticity, you need to get out and around to the surrounding villages, starting with Panajachel.
Location
Would give 20 stars if possible.
Staff
Cleanliness & Comfort
So many cute, cool places to just sit and look at the lake, or even dive off the rocks into the water. It's not a "super soft pillows' kind of comfort, more of a "good for the soul" kind.
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Olopa | Reviewed on Aug 15, 2022

Thank you for taking the time to leave us your review Jason! I'm glad your family was able to visit Guatemala during these times and enjoy your vacation with our local team. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Read all Guatemala reviews

One week highlight of Belize and Guatemala
Guatemala | Jul 18 - Jul 25, 2022

Marisa
Marisa C.
Lexington-Fayette, KY | Reviewed on Jul 27, 2022

We scheduled a one week trip to Belize and Guatemala on a whim, and I’m so glad we did!! Eduardo Celada was our specialist and made everything perfect and seamless. We had a lot of moving parts, and he had everything arranged perfectly. He put together a flawless itinerary and scheduled excellent drivers and guides to help us along the way. Our accommodations were exactly what we expected. Thank you to our drivers Cameron, Floyd, Fernando, and Ivan. Our guides were incredibly informative and... read more

We scheduled a one week trip to Belize and Guatemala on a whim, and I’m so glad we did!! Eduardo Celada was our specialist and made everything perfect and seamless. We had a lot of moving parts, and he had everything arranged perfectly. He put together a flawless itinerary and scheduled excellent drivers and guides to help us along the way. Our accommodations were exactly what we expected. Thank you to our drivers Cameron, Floyd, Fernando, and Ivan. Our guides were incredibly informative and helpful too. Thank you Olivero and Viny. If you want a fun-filled trip, let Eduardo at Adventure Guatemala arrange it for you!!

Hotel Review
Jungle Lodge Tikal
Peten

We loved being in the jungle! Our room was perfect, and the food was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Snorkelling day tour at Caye Caulker
Caye Caulker

We enjoyed our snorkeling trip! We swam with sharks and sea turtles!!

Quality of Experience
Food
Guides, drivers and staff
Transport
Cave tubing tour
San Ignacio
Quality of Experience
Food
Guides, drivers and staff
Transport
Explore Tikal National Park (Mayan Ruins Walking Tour)
Guatemala

Wow! This place is pure magic! We made it to a sunset on top of a pyramid, and what a view. We saw animals and birds and appreciated being amongst some of the greatest Mayan ruins.

Quality of Experience
Guides, drivers and staff
Olivero is very proud of his culture, and it showed. He knew so much about the Mayan culture!
Transport
Lake Atitlan - Village Tour
Guatemala

This experience showed us Guatemalan culture at its finest. Our boat trip to three different villages was a highlight of our trip! We saw festivals, a parade, and beautiful locales. Viny and Ivan were a great driver and guide team. We appreciated their knowledge and sensitivity to our safety. They always made sure that our safety came first.

Quality of Experience
Guides, drivers and staff
Viny and Ivan were amazing! We would recommend them for everyone!!
Transport
Ivan was careful and considerate of our safety.
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Guatemala | Reviewed on Jul 27, 2022

Thank you for all this feedback, we have no doubt that this will help us to get more folks interested in this route which is impressive.

Thank you for taking the time to leave us your review, Marisa!!
I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Read all Guatemala reviews

Volcano + Tikal !
Guatemala | Jul 12 - Jul 23, 2022

Aytch
Aytch D.
Tacoma, WA | Reviewed on Jul 25, 2022

Our entire trip that was planned through Old Town was incredible. Chris was helpful with the logistics and ensuring our trip was easy to navigate. Our driver, Ivan, and our guide, Jossua, were both incredible and engaging. We already miss them !We loved the hot springs we spent the night at, and the lagoon hike outside of Zunil. Thank you to entire team who made our trip memorable and easy. read more

Our entire trip that was planned through Old Town was incredible. Chris was helpful with the logistics and ensuring our trip was easy to navigate. Our driver, Ivan, and our guide, Jossua, were both incredible and engaging. We already miss them !We loved the hot springs we spent the night at, and the lagoon hike outside of Zunil. Thank you to entire team who made our trip memorable and easy.

Hotel Review
La Fortuna Atitlan
Santa Cruz la Laguna

Best place to stay on the lake !!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Olopa | Reviewed on Jul 25, 2022

Thank you for taking the time to leave us your review Aytch and Tovah! I'm glad you had a great time on the volcanoes and spending time with our team and Jossue guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Read all Guatemala reviews

Recently traveled to Guatemala with 10 other ...
Guatemala | Jul 6 - Jul 15, 2022

Marleni
Marleni M.
Pacifica, CA | Reviewed on Jul 27, 2022

Recently traveled to Guatemala with 10 other family members ranging in age from 8y.o to 67y.o. Having a great team of people that responded quickly to all communication and 2 tour guides by our side for all our adventures was hugely positive! We completed a custom 10 day tour and made great memories! Crista and David were very knowledgeable and personable- we totally recommend them. read more

Recently traveled to Guatemala with 10 other family members ranging in age from 8y.o to 67y.o. Having a great team of people that responded quickly to all communication and 2 tour guides by our side for all our adventures was hugely positive! We completed a custom 10 day tour and made great memories! Crista and David were very knowledgeable and personable- we totally recommend them.

Hotel Review
Casa del Mundo
Lake Atitlán

Great stay! Beautiful views. Many stairs FYI so not accessible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Guatemala | Reviewed on Jul 27, 2022

Thank you for taking the time to leave us your review, Marleni!!

I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Estoy muy contento de que la hayas pasado muy bien en las actividades del... read more

Thank you for taking the time to leave us your review, Marleni!!

I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Estoy muy contento de que la hayas pasado muy bien en las actividades del programa que tús familiares y yo construimos para esta gira inolvidable. y que hayan disfrutado de sus raices las cuales nos hacen sentir orgullosos de ser Guatemaltecos.
Espero volver a verte pronto, saludos!

Read all Guatemala reviews
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