Kimkim Trip Reviews for Guatemala

4.9
Based on 65 ratings
Read 65 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Memorable Two Weeks in Guatemala and Belize
Guatemala | Dec 31 - Jan 15, 2023

Simone
Simone B.
Brooklyn, NY | Reviewed on Jan 25, 2023

I can't say enough positive things about our trip to Guatemala and Belize. Eduardo did a fantastic job organizing everything. We loved the itinerary he prepared which was a perfect mix of activity and relaxation. He came to meet us in person when we first arrived and was constantly in touch throughout our trip to ensure everything was running smoothly. Our local guides and drivers were wonderful. Esmeralda and Jonathan took amazing care of us in Guatemala. Two beautiful countries with so much... read more

I can't say enough positive things about our trip to Guatemala and Belize. Eduardo did a fantastic job organizing everything. We loved the itinerary he prepared which was a perfect mix of activity and relaxation. He came to meet us in person when we first arrived and was constantly in touch throughout our trip to ensure everything was running smoothly. Our local guides and drivers were wonderful. Esmeralda and Jonathan took amazing care of us in Guatemala. Two beautiful countries with so much to see and do and highly recommend Eduardo to anyone looking at planning a trip there. Lake Atitlan, Antigua, and Tikal were highlights of Guatemala. We also went to Semuc Champey which took some expert planning by Eduardo to make happen but we're so glad did. Travelling to the highlands of Guatemala we got to see a different side of the country and it is a spectacular place. The ATM caves in Belize was an experience I'll never forget and Caye Caulker was the perfect place for us to wind down after such an adventure!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jan 26, 2023

Thank you very much Simone and Olivier for your comment! We are glad that you enjoyed our "Journey and adventure trips in Guatemala" program, it is one of the favorites of our clients! And today you have contributed to better position this service, which is undoubtedly one of the best things you can do in our beautiful country.

I invite you to text me on your next visit to Guatemala to show you other beautiful places in our land of beautiful people.

Thank you for being a high-level Client and providing value to our service!

Sincerely,
Eduardo

Eduard Was Able to Accommodate Last Minute Changes
Guatemala | Dec 24 - Jan 4, 2023

Li
Li K.
San Francisco, CA | Reviewed on Jan 10, 2023

I especially appreciated that Eduardo was able to make last minute changes for us. Due to the major storm in Dec 2022, our flight from the US to Belize City was delayed one day. Thus, we had to begin our trip on Day 2 of our itinerary, instead of Day 1. Eduardo arranged for us to be picked up a day late, and got us quickly caught up to our Day 2 itinerary, which required him to adjust the pick up time for 3 drivers. Had we booked this trip on our own... we would have had a problem rearranging... read more

I especially appreciated that Eduardo was able to make last minute changes for us. Due to the major storm in Dec 2022, our flight from the US to Belize City was delayed one day. Thus, we had to begin our trip on Day 2 of our itinerary, instead of Day 1. Eduardo arranged for us to be picked up a day late, and got us quickly caught up to our Day 2 itinerary, which required him to adjust the pick up time for 3 drivers. Had we booked this trip on our own... we would have had a problem rearranging our pick up times. We had Pablo as our guide for the half day bike ride in Antigua and Pablo has a wonderful personality and was patient with our 12 year old. We appreciated having Pablo. Our trip didn't have any hiccups. All the drivers/guides were either on time or early and we had maybe 10 different times/days to meet up. Don't be shy about getting Eduardo's WhatsApp chat info BEFORE you depart for your trip. He'll be super responsive on WhatsApp.

Hotel Reviews
Jungle Lodge Tikal
Peten

For some reason, our hotel room did not have hot water. And for the bed, we each got one sheet as the cover. And the windows actually didn't close all the way. It was December and we all had to sleep in our street clothes and I had to use my jacket as my cover. Just make sure you have warm PJs and a warm coat to cover yourself, and probably skip the shower until your next hotel.

Location
Cleanliness & Comfort
Having hot water in the shower. Having a bedcover on the bed, and not just one thin sheet as the cover.
Hotel San Jorge
Antigua

This one looked okay from the outside, but inside the room, it was really old. Bed was uncomfortable, sheets were clean, but the blanket and bed cover were old and worn. They need to replace all their beds and beddings. The towels were nice though. The location was very convenient. The breakfast was kinda sad. The staff were lovely, but the breakfast was just so so.

Location
Close to downtown.
Staff
Cleanliness & Comfort
They should consider replacing all their beds and bed covers. When you go to a hotel, you just want to sleep comfortably.
Jan's Hotel
Caye Caulker

Surprisingly, this hotel was simple, yet just right. The beds were comfortable, the shower was strong and the staff was helpful. We got picked up by a staff from the Ferry and he was helpful.

Location
Staff
Cleanliness & Comfort
Ramon's Village Resort
San Pedro

This was a nice resort. There was a restaurant onsite, and there's also a pier onsite where you can book any water activities (fishing, snorkeling, scuba diving) when you are there so you don't have to worry about booking months in advance for the activities. We booked a half day fishing trip and a fisherman (Tino) picked us up in a boat and took us to maybe 4 spots to fish. We caught about 15 or 20 fish, and took 4 with us when we left. He gutted the 4 fish and we brought it to the resort restaurant where for $10 per person (there were 3 of us) they cooked the fish, and gave us rice/salad as sides. It was a wonderful experience to eat your own catch. The hotel will pick you up at the ferry and drop you off when you depart. We also rented a golf cart for 3 hours from the hotel to drive around the island. Beware, there were lots of mosquitos in our hotel room though! We had to kill about 3-4 mosquitos each night before we went to bed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Tikal National Park
Guatemala

This was the jewel of the trip. Our guide was super knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Walking Tour
Antigua
Quality of Experience
Guides, Drivers and Staff
The guide, Pablo was very patient and answered my many many questions.
Transport
Transport was via our foot!
Traditional Guatemalan Cooking Class
Antigua

This was a shared experience with another couple. We thoroughly enjoyed our cooking and eating experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Antigua

We had a good time on this trip, though it got scary whenever we had to ride on the main roads with many trucks and cars.

Quality of Experience
Guides, Drivers and Staff
Snorkeling Tour in the Belize Barrier Reef
Caye Caulker

This snorkel trip to the Hol Chan departed from Caye Caulker, which was pretty far. I think if the visitors are also saying in San Pedro, then it would be a shorter distance to travel from San Pedro to the Hol Chan reserve for snorkeling.

Quality of Experience
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jan 25, 2023

Thank you very much Li,
We are absolutely happy to hear you enjoyed your trip with us. My stuff and I did our best to provide unique experiences in Guatemala and we love to hear that we fulfilled our Target.

We hope you can spread the word with friends and relatives and have more people coming from your side.

Until next time!
Eduardo

Catherina and her team were very welcoming, h...
Guatemala | Dec 26 - Jan 1, 2023

E
Elena G.
Brandon, FL | Reviewed on Jan 03, 2023

Catherina and her team were very welcoming, helpful, knowledgeable and accommodating. We had a fantastic time and felt completely at ease with their guidance. Every aspect of our trip exceeded our expectations! I would highly recommend Catherina and Columbus Guatemala Travel. They made our vacation run smoothly from transportation to guides, to tours, everything was perfect! read more

Catherina and her team were very welcoming, helpful, knowledgeable and accommodating. We had a fantastic time and felt completely at ease with their guidance. Every aspect of our trip exceeded our expectations! I would highly recommend Catherina and Columbus Guatemala Travel. They made our vacation run smoothly from transportation to guides, to tours, everything was perfect!

Hotel Reviews
Villa Colonial
Antigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lomas de Tzununá
Tzununá
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Reviewed on Jan 04, 2023

My dear Elena, we are very grateful for being able to share time with you. We only wish the best for you and your lovely family.
Columbus Guatemala Travel will always be with wide-open arms and I will be more than happy to give you a huge hug again.
Our purpose in life is to make your experience extraordinary and all of our team members are very excited to read your kind words, thank you.

Maya at its best. A Must for everyone.
Guatemala | Nov 16 - Nov 27, 2022

A
Alexander p.
Newark, NJ | Reviewed on Dec 27, 2022

the trip was very easy to book and very flexible to custom requests. Driving distances were tough especially going to Honduras and back.
the guides provided in every location, but especially Honduras, Tikal and Alex in Antigua were exceptional.
Mayan civilization, which my trip was designed to highlight was a revelation and deeply moving.
read more

the trip was very easy to book and very flexible to custom requests. Driving distances were tough especially going to Honduras and back.
the guides provided in every location, but especially Honduras, Tikal and Alex in Antigua were exceptional.
Mayan civilization, which my trip was designed to highlight was a revelation and deeply moving.

Hotel Reviews
Hotel Las Americas
Guatemala City

Very basic hotel, a 3 star at best by western standards. Good bar and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Yat B'alam
Copan Ruinas

Superb small hotel, very authentic. The staff were very good . Don't expect Hilton., expect boutique small hotel perfectly located around town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

An interesting hotel, with pretensions of being 5 star. It's not. Things to keep in mind: Food was good but way overpriced. Strong recommendation, is to eat outside of the resort at local places for half the price if not cheaper. Electricity is only available around breakfast/lunch/dinner time. Wifi was only available at the lobby, zero internet in the rooms. staff at the restaurant were exceptional, staff as reception could have been better. Location inside the archeological site is the only reason to stay there. Keep in mind, that entrance to the site at all times requires different tickets, early morning(great to see the sunrise and starting at 10.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Copan Ruins
Copan Ruinas

Copan a must for all travelers interested in Mayan culture. Better than Mexico and guatemala.

Quality of Experience
Guides, Drivers and Staff
Transport
Quiriguá Ruins Guided Tour
Guatemala

The biggest Stellas in the Mayan world. An absolute must for any lover of Mayan culture. Mexican or Guatemalan sites are not even comparable.

Quality of Experience
Guides, Drivers and Staff
Transport
Village tour for Iximche Mayan Ruins
Antigua

Absolutely superb. One of the best Mayan sites around and not crowded at all.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Atitlán Village Tour
Guatemala

Great place to visit. Amazing views. the tour should have avoided the largest town on the lake, a complete tourist trap. All stops were designed to bring you to various local shops. largest city, 3rd stop on the tour is to be avoided. I wish more time was spent at the first 2 stops.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 30, 2022

Hola Alex, very helpfull comment.
We hope you had a great time while you were here in Guatemala. We strive to provide fun, unique, meaningful and quality trips at Old Town. Please help us to spread the good word about your experience to future travelers

My sons and I had a fabulous time in Guatemal...
Guatemala | Dec 12 - Dec 19, 2022

Y
YAEL A.
Santa Monica, CA | Reviewed on Dec 21, 2022

My sons and I had a fabulous time in Guatemala! Chris was very responsive, flexible, and patient during the planning phases of the trip. In addition, he was able to tweak our plans slightly while we were traveling so that everything was perfectly tailored to our needs. I greatly appreciated his knowledge and expertise. Our local guide, Esmerelda, was also a tremendous asset to our trip.
Thank you for a very memorable and smooth trip! read more

My sons and I had a fabulous time in Guatemala! Chris was very responsive, flexible, and patient during the planning phases of the trip. In addition, he was able to tweak our plans slightly while we were traveling so that everything was perfectly tailored to our needs. I greatly appreciated his knowledge and expertise. Our local guide, Esmerelda, was also a tremendous asset to our trip.
Thank you for a very memorable and smooth trip!

Hotel Review
Jungle Lodge Tikal
Peten

Lovely hotel but very limited wifi and electricity is on only at certain times (planned). I thiought the mosquito for the bed was decorative, but it was actually useful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Dec 21, 2022

Thank you for taking the time to leave us your review Yael! I'm glad your family enjoyed Guatemala and experiencing it with our local team. It was great to meet you all and share some stories. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

WOW is all I can say about this trip. I went ...
Guatemala | Nov 2 - Nov 12, 2022

D
Deanna F.
American Canyon, CA | Reviewed on Dec 13, 2022

WOW is all I can say about this trip. I went to Guatemala for 12 days and booked my trip with Eduardo. We wanted a combination of thrill and sight seeing, and they did not disappoint. We rode mountain bikes, saw the volcano on horse back, and did a 30 foot jump into Lake Attilan. The ATV ride and ziplining we also great. Staying in Tikal jungle and after a day of looking at the rings, we went night hiking looking for jaguars. Our Guide Willy was fantastic. Everyone was so kind and helpful.... read more

WOW is all I can say about this trip. I went to Guatemala for 12 days and booked my trip with Eduardo. We wanted a combination of thrill and sight seeing, and they did not disappoint. We rode mountain bikes, saw the volcano on horse back, and did a 30 foot jump into Lake Attilan. The ATV ride and ziplining we also great. Staying in Tikal jungle and after a day of looking at the rings, we went night hiking looking for jaguars. Our Guide Willy was fantastic. Everyone was so kind and helpful. The accommodations were beyond my expectations with gorgeous boutique type hotels. We worked closely with Eduardo to plan the perfect holiday. Thank you Kim Kim for the best trip ever.

Hotel Reviews
Casa Encantada
ANTIGUA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Atitlán
Panajachel

O.m.g. the views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Convento Boutique Hotel
Antigua Guatemala
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Barcelo
Guatemala City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Antigua Walking Tour
Antigua
Quality of Experience
Guides, Drivers and Staff
Transport
Zipline Tour & Santo Domingo del Cerro
Antigua
Quality of Experience
Lol
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Earth Lodge & Nature Hike
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mountain Biking at Lake Atitlán
Guatemala
Quality of Experience
PLO
Food
Guides, Drivers and Staff
Transport
Visit the Iximché Maya Ruins
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Guatemala
Quality of Experience
Oki
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 23, 2022

It was a pleasure to meet you and your family. I hope your Daughter is happy, specially that she has enjoyed buying his wedding dress in Guatemala.
Cheers,
Eduardo

Solo Female Traveller - Birthday Trip in Guatemala
Guatemala | Nov 19 - Nov 25, 2022

Ja'Neisha
Ja'Neisha W.
Fayetteville, GA | Reviewed on Dec 10, 2022

I came to Guatemala for my birthday trip and couldn't believe how amazing the experience was. From the moment I arrived in Guatemala City, the entire staff made me feel so welcomed and taken care of. The drivers were top notch too - making every minute detail perfect. Pedro – my tour guide – made sure I had time to explore everything there was to see - even going out of his way to take outstanding photos of me when I wanted some souvenirs. He excelled at every possible opportunity so I could... read more

I came to Guatemala for my birthday trip and couldn't believe how amazing the experience was. From the moment I arrived in Guatemala City, the entire staff made me feel so welcomed and taken care of. The drivers were top notch too - making every minute detail perfect. Pedro – my tour guide – made sure I had time to explore everything there was to see - even going out of his way to take outstanding photos of me when I wanted some souvenirs. He excelled at every possible opportunity so I could have a fantastic birthday trip and deserves 5 stars without hesitation. From trekking up volcanoes, to sailing around Lake Atitlán, I explored everything from Antigua to Guatemala City - meeting so many amazing people along the way. I can't wait until I'm able to come back again soon.

Hotel Reviews
Casa Antigua
Antigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán

This place was magical!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sip n' Cycle - Bike/Coffee Combo Tour
Antigua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
TucTuc tour experience around the Lake
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Guatemalan Cooking Class
Antigua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 23, 2022

We really appreciate your opinion on this program in Guatemala and we are sure we did our best to provide you with the experience of local activities that will remind your family!!

I will be sure to pass your cheers to Luis Pedro for his guidence on this adventure.

We highly recommend spreading the word about our Country!

Amazing group of dedicated and knowledgable staff...
Guatemala | Nov 20 - Dec 3, 2022

Kim
Kim S.
Seattle, WA | Reviewed on Dec 06, 2022

From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His... read more

From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His knowledge and love of local history and culture added so much to our experience. It really helped us to understand and appreciate what we were seeing. We feel lucky to have worked with him on this trip

Activity Reviews
Lake Atitlán Village Tour
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Museum Experience
Guatemala

So fun to learn about the chocolate making process and get to make our own flavors!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Guatemala

Such a cool trip. Kids went on horseback and we walked. Wild to be on top of a lava field (though kids were hoping to see lava) roasted marshmallows from volcanic steam on top, delicious lunch and knowledgable guides. There are kids there to rent walking sticks- bring some money for them, they we’re useful on the walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Double Down Mountain Bike Tour
Antigua

My husband loves this trip- he said it was such a unique way to see the country. You are right up next to the farms of the locals and using the same trails they work on, so you need to be respectful of being a traveler in their place of living and working.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling Tour in the Belize Barrier Reef
Caye Caulker

Guides were great and knowledgable. So more than we could have hoped for- manatee, sharks, rays, turtles and fish. Great food. And respectful program- they didn’t feed the sharks to bring them in but we still saw a bunch. And they were conscientious of sunscreen on the reef and reminded people of how to protect it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 23, 2022

Thank you for all your words and for the opportunity to work with you and your family here at Antigua, Guatemala city and Belize.

It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Belize and Guatemala the better.
Hope to see you back again soon, cheers!

AMAZING EXPERIENCE PROVIDED BY THE STELLAR TEAM
Guatemala | Nov 19 - Nov 27, 2022

M
Mili s.
Santa Clara, CA | Reviewed on Nov 28, 2022

Hello...Let me start off by saying that we had the best time. I was very apprehensive about going to Guatemala and had a bad experience with the transfer I had booked. And so i decided to look for a service that will give me end to end experience and I found Catherina. She was amazing in understanding my requirements as we were a family with 2 young kids. she understood the requirements and also our dietary needs and planned an itinerary that will work perfectly. We went back n forth on the... read more

Hello...Let me start off by saying that we had the best time. I was very apprehensive about going to Guatemala and had a bad experience with the transfer I had booked. And so i decided to look for a service that will give me end to end experience and I found Catherina. She was amazing in understanding my requirements as we were a family with 2 young kids. she understood the requirements and also our dietary needs and planned an itinerary that will work perfectly. We went back n forth on the requirements and once the itinerary was nailed down I booked it. When we landed in hotel, the next day our Guide JJ arrived and picked us at the hotel for the wonderful flower festival. I must say that our trip would not be half as successful if we didnt have JJ as our guide. He was very prompt, always on time, helped interact with kids, made sure we enjoyed the activity we were doing, always gave recommendations that were perfect. Also all our transport were private...be the chicken bus, the boat or the car...all to our ourself :) which made the whole expereince very private and personal. Thank you to Columbus Travel, Catherina and JJ for your awesome service ! Bravo !!!!!

Activity Reviews
Picnic and Hike Active Pacaya Volcano
Guatemala

The hike to Pacaya is a must. The hike is steep , but we all could do the hike. The lunch provided was so yum and added to the whole experience.

Walk Antigua Like a Local
Antigua

We had the lovely flower festival on this day and so it added to the whole experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Reviewed on Nov 30, 2022

My dear Mili, thank you so much for your kind words.
We all appreciate you so much, we wish you only the best and hope you can come back soon.
We trully believe in the power of traveling so please keep exploring, discovering, enjoying!
And always remember you will have a family in Guatemala that will always be for you.

Guatemala October 2022 6 day trip
Guatemala | Oct 20 - Oct 25, 2022

A
Andrew S.
Gadsden, AL | Reviewed on Oct 26, 2022

Tremendous trip, great planning from Chris. Also, included some last minute itinerary changes that Chris kept us well appraised of and was extremely helpful in planning.

Antigua for 48+ hours (Casa Encantada) and Lake Atitlan (La Casa del Mundo) for 3.5 days were beautiful places to stay, staff was always helpful.

Our local guide, Josias, was incredible.

Would highly recommend travel plans with kimkim read more

Tremendous trip, great planning from Chris. Also, included some last minute itinerary changes that Chris kept us well appraised of and was extremely helpful in planning.

Antigua for 48+ hours (Casa Encantada) and Lake Atitlan (La Casa del Mundo) for 3.5 days were beautiful places to stay, staff was always helpful.

Our local guide, Josias, was incredible.

Would highly recommend travel plans with kimkim

Hotel Reviews
Casa Encatada
Antiigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lake Atitlán Village Tour
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Hiking Lake Atitlán
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Oct 26, 2022

Thank you for taking the time to leave us your review Andrew! I'm glad the whole crew enjoyed Guatemala and experiencing it with our local team. It was great to meet you and appreciate your patience with the last minute adjustments for your departure. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Eduardo / Pablo / KimKim Team are the BEST
Guatemala | Feb 17 - Feb 23, 2022

F
Felicia W.
San Francisco, CA | Reviewed on Sep 21, 2022

This review is long overdue but this was, by far, the best experience I've had of any tour I've had or been on in my life.

Communication:
From the get-go, Eduardo was extremely responsive to any/all of our questions. His responses were immediate and thorough.

Patience:
We were a difficult group to coordinate since there were 6 of us - all with varied levels of comfort and ideas of fun. Eduardo, took all of this in stride - regardless of last-minute changes or peppering him with... read more

This review is long overdue but this was, by far, the best experience I've had of any tour I've had or been on in my life.

Communication:
From the get-go, Eduardo was extremely responsive to any/all of our questions. His responses were immediate and thorough.

Patience:
We were a difficult group to coordinate since there were 6 of us - all with varied levels of comfort and ideas of fun. Eduardo, took all of this in stride - regardless of last-minute changes or peppering him with questions - he was so incredibly patient with us! He should win an award for this - truly.

Helpfulness / Consideration:
Outside of just being extremely responsive and patient, he always took our questions and feedback into consideration to come up with a few varied options.

Tours/Guides:
I loved all of the guides Eduardo paired us up with - our absolute favorite guide was Pablo - who showed us around Lake Atitlan. Not only was he knowledgeable but he was also adaptive and he has quiet confidence throughout the tour. Everyone seems to know him also! We felt like we were walking around with a celebrity! He allowed us the time to review different spaces and took us to places we likely never would have seen or encountered without him. We only got to meet with Alex briefly (<1 hour) but he has great energy which is infectious! He's great as well

Driver: Antonio is THE BEST. He is so kind, so patient, and so helpful. Even though he didn't know how to speak a lot of English we were able to communicate with him a bit and he was so warm and thoughtful. In once instance, we were trying to get into the house but had issues getting into the gated community - Antonio spent a good 20 minutes working with us to get in touch with our friend who owned the home. Even if he was frustrated (I would be!) he never showed it and was so patient.

I know there must be SO many things Eduardo must have done behind the scenes that our group didn't even see to make our stay great. He even came by the house to sync with us on plans - he got us COVID testers to come to the home.

Again, I couldn't recommend this service or the team we met in Guatemala more. It was THE BEST tour experience I've ever had!

Hotel Review
San Buenaventura Hotel
Panajachel, Sololá

The hotel itself was beautiful! Felt like a little Oasis and was right by the Lake and water!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Location and the room itself!
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Sep 22, 2022

Thank you for all this feedback, we have no doubt that this will help us to get more folks interested in this route which is impressive.

Thank you for taking the time to leave us your review, Felicia, Specially after been awhile, this is something we really appreciate!! I will secure to pass this information to Pablo, Antonio and Alex!!

I'm highly glad you had a great time on the Program activities you, yours and I built for this unforgettable experience in Guatemala. It is very helpful to... read more

Thank you for all this feedback, we have no doubt that this will help us to get more folks interested in this route which is impressive.

Thank you for taking the time to leave us your review, Felicia, Specially after been awhile, this is something we really appreciate!! I will secure to pass this information to Pablo, Antonio and Alex!!

I'm highly glad you had a great time on the Program activities you, yours and I built for this unforgettable experience in Guatemala. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon,

cheers!
Eduardo from the Colonial City of Guatemala!

I am very grateful to Eduardo and his team…
Guatemala | Aug 17 - Aug 23, 2022

T
Tamara B.
New York, NY | Reviewed on Aug 25, 2022

I am very grateful to Eduardo and his team for helping me plan my solo birthday trip to Guatemala and for sharing the food, customs and culture of this magical and historical place and also for encouraging me in my Spanish Language acquisition journey! It was wonderful, safe and I felt very supported. Thank you very much ☺️ I enjoyed my trip mostly because i fell in love with the people from Guatemala - friendly, gregarious, happy, creative, humorous, thoughtful souls with the most amazing... read more

I am very grateful to Eduardo and his team for helping me plan my solo birthday trip to Guatemala and for sharing the food, customs and culture of this magical and historical place and also for encouraging me in my Spanish Language acquisition journey! It was wonderful, safe and I felt very supported. Thank you very much ☺️ I enjoyed my trip mostly because i fell in love with the people from Guatemala - friendly, gregarious, happy, creative, humorous, thoughtful souls with the most amazing history. If I am ever to return to Guatemala, el corazón del mundo Maya, I’ll pack an extra stomach for the food, an extra suitcase for the art and an extra heart chamber for the love…

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Aug 31, 2022

Hola Tamara,
Thank you for all your words and for the Coffee that you have given to me on our meeting here at Antigua.
It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Exactly the vacation we wanted - KimKim delivered, above and beyond.
Guatemala | Jul 7 - Jul 12, 2022

J
James K.
Seattle, WA | Reviewed on Aug 11, 2022

We had exactly the vacation we wanted - a great mix of new experiences and natural beauty. We were always just far enough outside our comfort zone to keep us fully present and engaged. Chris did a fantastic job of understanding what we were after. Starting with a stay at the Camino Real was perfect: international luxury, poolside dining and opulence. Then, a hotel that doubles as a working horseracing track and some time in Chiquimula, a town that feels like one huge, endlessly bustling... read more

We had exactly the vacation we wanted - a great mix of new experiences and natural beauty. We were always just far enough outside our comfort zone to keep us fully present and engaged. Chris did a fantastic job of understanding what we were after. Starting with a stay at the Camino Real was perfect: international luxury, poolside dining and opulence. Then, a hotel that doubles as a working horseracing track and some time in Chiquimula, a town that feels like one huge, endlessly bustling market. Next, a boutique garden hotel in the heart of Antigua, so we could soak up the architecture and history of the old capital. Finally, a couple of days in a cliffside hotel dangling over Lake Atitlan, maybe the most beautiful location in Central America. Our drivers and guides were warm, helpful and fun, and great with our kids. We are so, so happy that we booked this trip through KimKim.

Hotel Reviews
The Westin Camino Real, Guatemala
Guatemala City

If you've ever wondered what it would be like to stay in a top-tier international hotel "back in the day," this is the place. Everything they do is casual, confident luxury. The pool is perfect and perfectly maintained, because of course it is. You can get huge portions of excellent food poolside, or in your room, or in the restaurant because why wouldn't you? The beds are unbelievably comfortable and quiet. The staff is friendly and helpful. Things are ready when they are supposed to be, or sooner. They have a spare of whatever you lost. They know how to help you find the place you can't remember the name of. They are the Westin Camino Real, they've been doing this since people flew in on PanAm 707s. It's the only way they know how to do things: perfectly.

Authenticity & Character
"Authenticity" is about being an old-style international hotel, though. It's not the most "authentic" place in terms of feeling like you are in Guatemala.
Location
Wide array of shopping and dining places in walking distance. Luckily, in recent years, it's become much, much safer to be a pedestrian in Guatemala City.
Staff
Every single interaction with staff was friendly and pleasant.
Cleanliness & Comfort
Finca Los Laureles
Jerico

We really enjoyed Finca Los Laureles, but I think some aspects suffered from how empty it was at the time. I think there were, maybe, two other rooms occupied during our stay. That was probably why there were very few employees on site, too. Coupled with the sprawling, rustic layout of this hotel, it added up to something of a ghost-town experience. We wandered around a lot, wondering where things were, or if we were really supposed to be in the places we ended up. We had an odd but wonderful dinner on, I think, the back porch of a restaurant but never figured out where the front entrance was. All in all: lots of wonderful moments with some confusing times, too. I suspect that this would have been a very solid 5-star review if we had stayed here during a busier season.

Authenticity & Character
There's definitely a lot of character to Los Laureles. The decor is something like "horse paddock" crossed with "Route 66 roadside attraction." There's a small zoo. The grounds cover god knows how many acres, but the rooms directly face the pool. It's odd and charming and memorable.
Location
Remote to Guatemala City, but not too far from Chiquimula. It a beautiful, quiet part of the country. You'll see plenty of birds and other wildlife, but not many people.
Staff
The people we dealt with were wonderful. We had only one issue: there weren't many staff members, and we often couldn't find someone. That really seemed to be due to it being the lowest part of the off-season, so not really unreasonable.
Cleanliness & Comfort
Would like to give 4 1/2 stars here. The only issue in terms of "comfort" was that a lack of staff combined with a lack of signage meant that we really struggled to find things, and wandered aimlessly around the place at times.
Hotel San Jorge
Antigua

So pretty, in such a perfect spot. Great little restaurant, friendly staff. So, why not 5 stars? The heat. Antigua gets pretty hot, and stays warm pretty late into the evening. There are lot of bugs, particularly mosquitos around. So, some hotels have AC. Some have fans. The rest of the places at least have screens on the windows, or mosquito netting, or both. The Hotel San Jorge has no AC, or fans (even in the bathrooms), or screens or netting. Also, they keep bright lights on all night in the courtyard, and are in a fairly noisy part of town. That means trying to sleep in stifling heat, or trying to sleep while coated in bug spray with something over your eyes against the light and, if possible, ear plugs. So, the rest of our experience was lovely, but we got very little actual sleep - which is a key part of what you generally want from a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Add screens to the rooms, look into dimming or shielding courtyard lights. For a few hundred bucks, you could increase customer comfort dramatically. I can understand not adding AC, or fans, but just putting screens on the windows is not going to ruin the charm of your hotel.
Casa del Mundo
Lake Atitlán

It's hard to really separate "just the hotel" from the rest of the experience. Lake Atitlan is always going to be the star of any visit here. The lake, the surrounding volcanos, the trails and villages around it...it's just so endlessly beautiful. Casa del Mundo does a great job of understanding this. The layout is vertical and shallow, so that wherever you go, you are looking at the lake. There's not a lot of "building," other than the restaurant and front desk. There are patios and benches everywhere between and above the rooms. There's no AC, but there are windows with screens and cross-ventilation so you can have your windows open and hear the water lapping at the rocks. They enforce a 10pm quiet hour, which helps make that work for everyone. Be aware, this maybe isn't for everyone: you can only get here by (a smallish) boat, and there are a LOT of stairs in getting up from the lake to the hotel. If you aren't able to face 60-70 stairs on a regular basis, or you like to travel with 3-4 suitcases, you might not enjoy this place nearly as much.

Authenticity & Character
The hotel gives you some of this, but if you really want 5-stars-worth of authenticity, you need to get out and around to the surrounding villages, starting with Panajachel.
Location
Would give 20 stars if possible.
Staff
Cleanliness & Comfort
So many cute, cool places to just sit and look at the lake, or even dive off the rocks into the water. It's not a "super soft pillows' kind of comfort, more of a "good for the soul" kind.
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Aug 15, 2022

Thank you for taking the time to leave us your review Jason! I'm glad your family was able to visit Guatemala during these times and enjoy your vacation with our local team. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

One week highlight of Belize and Guatemala
Guatemala | Jul 18 - Jul 25, 2022

Marisa
Marisa C.
Lexington-Fayette, KY | Reviewed on Jul 27, 2022

We scheduled a one week trip to Belize and Guatemala on a whim, and I’m so glad we did!! Eduardo Celada was our specialist and made everything perfect and seamless. We had a lot of moving parts, and he had everything arranged perfectly. He put together a flawless itinerary and scheduled excellent drivers and guides to help us along the way. Our accommodations were exactly what we expected. Thank you to our drivers Cameron, Floyd, Fernando, and Ivan. Our guides were incredibly informative and... read more

We scheduled a one week trip to Belize and Guatemala on a whim, and I’m so glad we did!! Eduardo Celada was our specialist and made everything perfect and seamless. We had a lot of moving parts, and he had everything arranged perfectly. He put together a flawless itinerary and scheduled excellent drivers and guides to help us along the way. Our accommodations were exactly what we expected. Thank you to our drivers Cameron, Floyd, Fernando, and Ivan. Our guides were incredibly informative and helpful too. Thank you Olivero and Viny. If you want a fun-filled trip, let Eduardo at Adventure Guatemala arrange it for you!!

Hotel Review
Jungle Lodge Tikal
Peten

We loved being in the jungle! Our room was perfect, and the food was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Snorkeling Tour in the Belize Barrier Reef
Caye Caulker

We enjoyed our snorkeling trip! We swam with sharks and sea turtles!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cave tubing tour
San Ignacio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Guatemala

Wow! This place is pure magic! We made it to a sunset on top of a pyramid, and what a view. We saw animals and birds and appreciated being amongst some of the greatest Mayan ruins.

Quality of Experience
Guides, Drivers and Staff
Olivero is very proud of his culture, and it showed. He knew so much about the Mayan culture!
Transport
Lake Atitlán Village Tour
Guatemala

This experience showed us Guatemalan culture at its finest. Our boat trip to three different villages was a highlight of our trip! We saw festivals, a parade, and beautiful locales. Viny and Ivan were a great driver and guide team. We appreciated their knowledge and sensitivity to our safety. They always made sure that our safety came first.

Quality of Experience
Guides, Drivers and Staff
Viny and Ivan were amazing! We would recommend them for everyone!!
Transport
Ivan was careful and considerate of our safety.
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jul 27, 2022

Thank you for all this feedback, we have no doubt that this will help us to get more folks interested in this route which is impressive.

Thank you for taking the time to leave us your review, Marisa!!
I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Volcano + Tikal !
Guatemala | Jul 12 - Jul 23, 2022

Aytch
Aytch D.
Tacoma, WA | Reviewed on Jul 24, 2022

Our entire trip that was planned through Old Town was incredible. Chris was helpful with the logistics and ensuring our trip was easy to navigate. Our driver, Ivan, and our guide, Jossua, were both incredible and engaging. We already miss them !We loved the hot springs we spent the night at, and the lagoon hike outside of Zunil. Thank you to entire team who made our trip memorable and easy. read more

Our entire trip that was planned through Old Town was incredible. Chris was helpful with the logistics and ensuring our trip was easy to navigate. Our driver, Ivan, and our guide, Jossua, were both incredible and engaging. We already miss them !We loved the hot springs we spent the night at, and the lagoon hike outside of Zunil. Thank you to entire team who made our trip memorable and easy.

Hotel Review
La Fortuna Atitlan
Santa Cruz la Laguna

Best place to stay on the lake !!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Jul 25, 2022

Thank you for taking the time to leave us your review Aytch and Tovah! I'm glad you had a great time on the volcanoes and spending time with our team and Jossue guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Recently traveled to Guatemala with 10 other ...
Guatemala | Jul 6 - Jul 15, 2022

Marleni
Marleni M.
Pacifica, CA | Reviewed on Jul 23, 2022

Recently traveled to Guatemala with 10 other family members ranging in age from 8y.o to 67y.o. Having a great team of people that responded quickly to all communication and 2 tour guides by our side for all our adventures was hugely positive! We completed a custom 10 day tour and made great memories! Crista and David were very knowledgeable and personable- we totally recommend them. read more

Recently traveled to Guatemala with 10 other family members ranging in age from 8y.o to 67y.o. Having a great team of people that responded quickly to all communication and 2 tour guides by our side for all our adventures was hugely positive! We completed a custom 10 day tour and made great memories! Crista and David were very knowledgeable and personable- we totally recommend them.

Hotel Review
Casa del Mundo
Lake Atitlán

Great stay! Beautiful views. Many stairs FYI so not accessible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jul 27, 2022

Thank you for taking the time to leave us your review, Marleni!!

I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Estoy muy contento de que la hayas pasado muy bien en las actividades del... read more

Thank you for taking the time to leave us your review, Marleni!!

I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Estoy muy contento de que la hayas pasado muy bien en las actividades del programa que tús familiares y yo construimos para esta gira inolvidable. y que hayan disfrutado de sus raices las cuales nos hacen sentir orgullosos de ser Guatemaltecos.
Espero volver a verte pronto, saludos!

Family Trip!
Guatemala | Jul 6 - Jul 15, 2022

Jasmine
Jasmine C.
Puerto Rico | Reviewed on Jul 20, 2022

Extremely grateful and happy with how our family trip to Guatemala turned out! Our guides Christa and David went above and beyond to make sure we'd have a great time and enjoy each place we visited. They became part of our family for the week. Every one of our 10-days was special. One of the most memorable activities was the cooking class at CusCun at the lovely rooftop with the amazing view and having everyone pitch in to make a delicious traditional dinner. ¡Gracias a nuestro especialista... read more

Extremely grateful and happy with how our family trip to Guatemala turned out! Our guides Christa and David went above and beyond to make sure we'd have a great time and enjoy each place we visited. They became part of our family for the week. Every one of our 10-days was special. One of the most memorable activities was the cooking class at CusCun at the lovely rooftop with the amazing view and having everyone pitch in to make a delicious traditional dinner. ¡Gracias a nuestro especialista Eduardo y Old Town Outfitters por siempre estar disponible para contestar nuestras dudas y preguntas! Super recomendado.

Hotel Reviews
Casa del Mundo
Lake Atitlán

The hundred of stairs to get around the hotel are definitely worth the views. The restaurant was a little slow, but always delicious. I recommend booking the hot tub to relax in the evening after a long day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Antigua
Antigua

Great location and yummy included breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jul 22, 2022

Hola Jasmine,
We are more than happy to har that you have enjoyed your trip to Guatemala. We encourage you to spread the word about the beauties of Guatemala.

Hope to see you soon!
Eduardo - 58191757

Amazing Guatemala!
Guatemala | May 27 - Jun 4, 2022

Brian and Manon
Brian and Manon B.
The Woodlands, TX | Reviewed on Jun 06, 2022

I had been to Antigua 23 years ago as a backpacker and I couldn't wait to take my family there, but in a more structured way. Edouardo streamlined the whole process and I felt safe and taking care of. As early as the first email (which came in very quickly), he had taken the time to organize a trip with a variety of activities (from challenging to informative) based on our likes and dislikes. We had to tweak it a bit and within 2 weeks, we had a plan and we were booked. Our driver Vinni was... read more

I had been to Antigua 23 years ago as a backpacker and I couldn't wait to take my family there, but in a more structured way. Edouardo streamlined the whole process and I felt safe and taking care of. As early as the first email (which came in very quickly), he had taken the time to organize a trip with a variety of activities (from challenging to informative) based on our likes and dislikes. We had to tweak it a bit and within 2 weeks, we had a plan and we were booked. Our driver Vinni was full of energy and radiated positivity. His English was surprisingly good and we got a ton of information about the area. Our Guide Pepian (which is a nickname based on the most delicious food ever!) was very kind and patient with us and our kids. He checked on us multiple times during the activities and was participating like it was his first time. His enthusiasm and love for his country were contagious and we had the best time. They also were very good at accomodating our diet restrictions (GF, DF). After a couple of days, we all agreed that to hike Acetenango was maybe too challenging for our daughter, so at that point, Eduardo, with the help of Pepian, pivoted quickly, booked us a hotel (we were originally supposed to camp on the volcano) and found other activities for us to do instead. We don't feel like we wasted time at all. It was amazing and I don't regret using kimkim and we feel like we now have friends in Guatemala.
If you go to Guatemala and you can only do ONE activity, do the coffee farm from De La Gente. But honestly, I would rate all activities above a 9/10 (hike, bike, kayak, tours). We will be back for sure!

Hotel Reviews
Casa Antigua
Antigua

It was nice and clean. The breakfast was great! The internet wasn't very good however. The beds were super hard, but I think that is just how mattress are in Guatemala.

Tips for future travelers

Choose a room towards the front to get the best WIFI.

Authenticity & Character
Loved how pretty it is in the courtyard
Location
Close to everything and fairly quiet
Staff
Their English was very good
Cleanliness & Comfort
Beds had sand on and were very hard and WIFI was very spotty
San Buenaventura Hotel
Panajachel, Sololá

It was damp and there was no sheet on the couch/beds for our kids. However, they were quick at bringing some. There was a lot of cobwebs and spiders in the beds. It's kind of expected given its Guatemala but still... Water came through the door upstairs during the rain. I am glad we were there for only one night. Also, make sure you shower at night because there is no hot water in the morning.

Tips for future travelers

People with pretty much low expectation

Authenticity & Character
it seemed old and dingy
Location
We had to have our driver to take us to a restaurant
Staff
very responsive but their English was limited
Cleanliness & Comfort
clean cobwebs and seal doors, also insure beds are made
Hotel Casa del Parque
Antigua

This hotel is right in the middle of a couple bars and it is very loud until 1230. We didn't sleep much even with earplugs. The WIFI was good. The layout is weird as the shower opens directly in the room so there is little privacy. It does have a pool but its cold. We enjoyed the sauna though. The fountain is missing so it makes it look run down. We enjoyed the breakfast and the staff was kind and helpful. Our room had amazing views of the volcanoes.

Tips for future travelers

Make sure you don't require a lot of sleep or a lot of quiet time.

Authenticity & Character
Location
too many bars/parties close by
Staff
Cleanliness & Comfort
beds were hard and no privacy to change
Activity Reviews
Antigua Walking Tour
Antigua

Marybel was knowledgeable and very kind.

Zipline Tour & Santo Domingo del Cerro
Antigua

Very cool views and the guides were nice. They could have loosen up, but we liked it anyway.

Day Hike to Pacaya Volcano
Guatemala

The marshmallow and the pizza toped it off nicely. Because its rainy season, we didn't have the best views, but we enjoyed it nonetheless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee Tour by Bus
Antigua

By far, the best experience of our trip. Eating with them in his house and getting to grind our own cup the artisanal way is something we will remember forever.

Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Museum Experience
Guatemala
Spa day at Santa Teresita
Guatemala
Mountain Biking at Lake Atitlán
Guatemala
Kayaking & Hiking Lake Atitlán
Guatemala
Day Trip to Earth Lodge & Nature Hike
Guatemala
Aguacate tour in Finca Paseo de las Nubes
Guatemala
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jun 07, 2022

Thank you very much for each work on this feedback. I am very happy to hear that you liked what we have proposed for this program for your and your kids.
We feel satisfied that you have enjoyed the destinations. Antigua and Lake Atitlan for 9 days.
I will be sure to pass your cheers and feelings about the program to our guides and drivers. as well as our partners for their services that are an important part of our programs too.

Abrazos de Guatemala.
Eduardo Celada
eduardo@adventureguatemala.com

I cannot sing Eduardo's praises highly enough...
Guatemala | May 20 - May 27, 2022

Michael
Michael E.
Santa Monica, CA | Reviewed on Jun 03, 2022

I cannot sing Eduardo's praises highly enough! He was so responsive, right from the initial email conversation. He listened to my values and budgetary concerns in planning the perfect itinerary and the selection of hotels. He was so patient and responsive with all my questions-- most particularly during the trip. I was traveling alone and without cell coverage-- he was my only safety net. We would communicate through WhatsApp when I had WiFi at a hotel. I felt like I was always on his... read more

I cannot sing Eduardo's praises highly enough! He was so responsive, right from the initial email conversation. He listened to my values and budgetary concerns in planning the perfect itinerary and the selection of hotels. He was so patient and responsive with all my questions-- most particularly during the trip. I was traveling alone and without cell coverage-- he was my only safety net. We would communicate through WhatsApp when I had WiFi at a hotel. I felt like I was always on his radar screen. I had so enjoyed our conversations in planning the trip, that when I got to Antigua, I asked if I could meet him. We ended up having dinner together, and now I have a new friend! The drivers he arranged for me, Danilo and Fernando were kind and delightful. And I especially enjoyed my guide Luis Galindo, with whom I spent 4 days-- biking, hiking, kayaking. For me the richness of a travel experience, particularly when it comes to guides, is the relationship, my experience with the guide-- not the facts. I can get facts from a book, and likely won't remember them anyway. But the willingness to talk and be connected-- to laugh, to hear about one another's life is everything. And that's what I will remember. I believe I have made a new friend in Luis as well. Most impressive to me about Eduardo-- my last night was a late night stay at an airport hotel, having just flown into Guatemala City from Flores/Tikal, and leaving for home early the next morning. The hotel isn't 5 minutes from the airport, and they have a shuttle. Still, he insisted on driving all the way from Antigua, late at night, taking time away from his family to pick me up at the airport and taking those five minutes to drive me to the hotel. "I just like to make sure my clients are OK and had a good time." I have never planned a trip so quickly, almost impulsively. I had never heard of KimKim-- didn't understand how it worked exactly, but it popped up on my initial google search about Guatemala. Eduardo went full-steam ahead with the planning, and I sent my money. I would catch myself thinking-- "You don'y know ANYTHING about this operation! If it's even legit or is it a scam?" But I trusted Eduardo. I would absolutely use KimKim again as well. For anyone planning a trip to Guatemala, you cannot go wrong with Eduardo. I still can't quite believe how dense and rich a weeklong trip could be.

Hotel Reviews
Hotel Casa del Parque
Antigua

This hotel is modest, sweet, small, and charming, with an enchanting garden-- and it could not have a better location, just 50 yards away from the Central Park/Plaza Mayor. I am a daily swimmer, and though while small, I appreciated the pool for an afternoon dip. It is a bit tattered around the edges, but in a way, that only adds to its authenticity and charm. It is not a sleek, spa-like experience. On the downside, it is next door to a bar, that on Saturday night was a little loud-- but not terrible. The other odd thing was that none of the windows in my room opened. As it could be quite humid in Antigua, the room felt a little stuffy. But with the ceiling fan on, and leaving my door open for a bit-- it was fine. It was perfect for me.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán

Stay there!!! I cried when I climbed the stairs and was led to my room and saw that view for the first time. The food was delicious. The service, very solicitous. This is an enchanted spot I will never forget. It is a significant climb of irregular stairs to reach the hotel from the lake's edge, and then more steps to get to one's room. So older, movement impaired or disabled folks may find it too challenging.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

It is a luscious and thrilling spot. Beautifully appointed. Delicious food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Barcelo
Guatemala City

Perfectly adequate for what it is-- a businessy, airport hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Antigua

It was a push for me physically. (But I'm a fit 67-year-old.) Those big balloon tires are a good choice for riding over all those cobblestones! Still a bumpy ride in places. A couple challenging hills. But so lovely to see villages and squares there I would never likely visit. Made me want to linger in each one.

Quality of Experience
Guides, Drivers and Staff
Day Hike to Pacaya Volcano
Guatemala

The hike was not nearly as challenging as I had imagined. A lovely day getting acquainted with Luis and admiring constantly shifting vistas.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Atitlán Village Tour
Guatemala

Such dramatically different atmospheres in villages not a half mile apart. I loved Santiago Atitlan, and San Juan de Laguna was utterly charming offering a magnificent view, if willing to climb a steep hill. So much art everywhere! San Pedro was interesting enough, but if time were tight, I would say one could skip it.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Hiking Lake Atitlán
Guatemala

This was one of the trip highlights for me!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Guatemala

A whole other world and experience! Only because someone I met at the gate at LAX waiting for the same flight to Guatemala suggested it-- I asked Eduardo about a sunrise tour of Tikal. He then happily arranged it. It made ALL the difference! I only saw perhaps 5 other tourists the whole morning, and it was much cooler than later in the day. It was like having the acropolis or the Sistine Chapel to oneself.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jun 19, 2022

We really appreciate your opinion on this program and we are sure we did our best to provide you with the experience of local activities that will remind your family!!

We highly recommend spreading the word about our out Country!
Eduardo - Guatemala

Fantastic trip!
Guatemala | May 10 - May 18, 2022

C
Caitlin F.
Australia | Reviewed on May 27, 2022

Eduardo did a fantastic job booking our trip! We particularly loved Caye Caulker and Antigua!
It was amazing exploring the Mayan ruins and hearing the local guides explain the Mayan culture. read more

Eduardo did a fantastic job booking our trip! We particularly loved Caye Caulker and Antigua!
It was amazing exploring the Mayan ruins and hearing the local guides explain the Mayan culture.

Hotel Review
Jan's Hotel
Caye Caulker

Great hotel in a fantastic location. Clean and friendly staff.

Authenticity & Character
Location
On the beachfront, easy walking distance.
Staff
Cleanliness & Comfort
Activity Review
Snorkeling Tour in the Belize Barrier Reef
Caye Caulker

Amazing snorkelling, great staff and the food was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on May 31, 2022

Hola Caitlin,
thank you very much for your feedback on this trip. We really appreciate the time you take to leave this opinion. We hope to have you in the future for other trips with Kimkim.
Eduardo

We found Guatemala to be more friendly, cheap...
Guatemala | Mar 26 - Apr 4, 2022

A
Allen B.
Los Angeles, CA | Reviewed on Apr 19, 2022

We found Guatemala to be more friendly, cheaper, more interesting and way, way safer than the other Central American countries that we've toured, especially Mexico. We felt safe walking anywhere, excluding Guatemala City, including night. People are smiling and unusually kind, both to us and to each other. We did the standard Antigua, Tikal, Atitlan route. The latter was the most interesting, especially when we took an extra day to go to the villages the tourists don't normally visit. And... read more

We found Guatemala to be more friendly, cheaper, more interesting and way, way safer than the other Central American countries that we've toured, especially Mexico. We felt safe walking anywhere, excluding Guatemala City, including night. People are smiling and unusually kind, both to us and to each other. We did the standard Antigua, Tikal, Atitlan route. The latter was the most interesting, especially when we took an extra day to go to the villages the tourists don't normally visit. And though all guides and drivers were fine, Pedro in Atitlan was the best.

Special thanks to Eduardo at kimkim. He had to plan our trip 3 times (twice delayed due to Covid restrictions.) I ask lots of questions and requested many particular changes to the itinerary. He always responded quickly. During the trip he was very attentive, coming to our hotel to review things and always available on the phone. The only two issues we encountered occurred on Sunday nights and he was available and on top of it even then.

In Flores near Tikal, recommend staying at a hotel on the island, not the other side of the bridge and definitely not the El Patio hotel (we were moved upon request.) The 5 star hotels in Antigua, Camino Real and the Casa Santa Domingo (the latter built around museums and not to be missed) were fantastic. Every hotel, including the $50/nite Regis in Panajachel, included great breakfasts.

Tourism is still down 50% or more in Guatemala so take this opportunity to
Visit.

Hotel Review
Del patio hotel
Flores

Bedroom and nowhere to walk for food at night that wasn't sketchy

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Apr 19, 2022

Thank you for your kind words we really appreciate your comments to our destinations in Guatemala. At the same time the work of our staff providing a quality service.

See you next time.

What an amazing trip.
Guatemala | Mar 19 - Mar 26, 2022

M
Maureen G.
Fort Thomas, KY | Reviewed on Mar 31, 2022

What an amazing trip. We cant say enough good things about the experience. Guatemala was definitely a very special place and by the 5 th day we were already planning our next trip back!
Eduardo had the trip so nicely set up. We flew into Guatemala and spent the night ( Eduardo was right that we should have just gone on to Antigua but we wanted to see the city) We walked a few streets in Guatemala city and then headed to Antigua that was amazing. La Porta hotel was beautiful. The to the... read more

What an amazing trip. We cant say enough good things about the experience. Guatemala was definitely a very special place and by the 5 th day we were already planning our next trip back!
Eduardo had the trip so nicely set up. We flew into Guatemala and spent the night ( Eduardo was right that we should have just gone on to Antigua but we wanted to see the city) We walked a few streets in Guatemala city and then headed to Antigua that was amazing. La Porta hotel was beautiful. The to the Lake Atitlan that might be the most beautiful place we have ever stayed. Laguna Lodge was lovely and a really great experience. Casa del Mundo was beyond beautiful. Our boats and transportation worked great and for 6 people people that is saying a lot! Especially as two were seniors and all learning the language. We always felt within phone call of Eduardo and he checked on us if we didnt check in. He is amazing and cant say how much we appreciate him.

Hotel Review
Casa del Mundo
Lake Atitlán

What an amazing place. The view, the food, the staff all were 5 star!

Tips for future travelers

Bring a good pair of shoes as it made the steps easier . I would travel light in luggage. You can buy clothes in the little towns. You do need to take a boat to the hotel but so easy to do.

Authenticity & Character
The view of the lake
Location
The sense of being somewhere special
Staff
kind respectful and fun
Cleanliness & Comfort
our room ( we had 3 rooms for 6 people) were all perfect. Beds and view for each person and set up perfectly for a family
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Apr 04, 2022

Hola Maureen,
It was such a pleasure to meet you here in Antigua. |You and your family are wonderful travelers and we can not wait to see you soon again in Guatemala.

Please help us to spread the good word about your experience to future travelers
Cheers from Guatemala.
Eduardo

Incredible trip!
Guatemala | Mar 13 - Mar 19, 2022

T
Taylor G.
Chicago, IL | Reviewed on Mar 31, 2022

We had a fantastic and convenient experience booking with kimkim. The staff was helpful and promptly answered all of our questions. I would definitely book with kimkim again in the future!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Apr 04, 2022

Hi Taylor,
Thank you for your feedback and for taking your recent ** Guatemalan Highlands: Antigua, Panajachel, Lake Atitlán, & Tikal National Park - 7 Days ** with Old Town Outfitters.

We hope you had a great time while you were here in Guatemala. We strive to provide fun, unique, meaningful, and quality trips at Old Town. Please help us to spread the good word about your experience to future travelers. Our team feels proud of doing a great job with travelers from kimkim.

Hope to you see in Guatemala again soon,
Eduardo

Our trip wouldnt have been the same without kimkim!!
Guatemala | Feb 17 - Feb 23, 2022

S
Silvia W.
Alameda, CA | Reviewed on Mar 10, 2022

We found out about Kimkim originally trying to plan a Morocco trip back in 2020 but that fell through so thought we'd give them a try in Guatemala. Of course it is different guides in each country for Kimkim, but sooo glad we did as Eduardo made our trip in Guatemala! He was so easy to work with, helped that he spoke English (my Spanish is rustier than I thought ha) , very accommodating for our changing plans, and super knowledgeable about the area.

He adjusted our itinerary to what we... read more

We found out about Kimkim originally trying to plan a Morocco trip back in 2020 but that fell through so thought we'd give them a try in Guatemala. Of course it is different guides in each country for Kimkim, but sooo glad we did as Eduardo made our trip in Guatemala! He was so easy to work with, helped that he spoke English (my Spanish is rustier than I thought ha) , very accommodating for our changing plans, and super knowledgeable about the area.

He adjusted our itinerary to what we were interested in and also was able to recommend activities that we should consider on our short 5 day stay in Guatemala. Didnt make it easy for him with the back and forth and he was very understanding, patient and kind!

We went to Lake Atitlan for few days , one more day there made it for us since we cancelled the overnight Acatenango volcano hike (due to a massive earthquake a few days prior that made us unsure to go), did a boat tour to see villages in the area with a coffee co-op tour and a women's textile tour, Chichicastenango and for the 3 of us ,Iximche Mayan Ruins tour, and a last minute zip lining trip! The clutch part of changing our itinerary was that it allowed some extra costs to go to COVID tests - Eduardo scheduled a COVID test tech to come to our accommodations , and send our results that same day so we didnt have to worry about where to go and take it before our flight.. sooo helpful and saved us headaches! And also scheduling shuttles to get us to the airport on time the next day.

All in all, our favorite was Pablo the guide with Old Town Outfitters as our guide for Lake Atitlan as he was humble, knowledgeable, funny and warm, and never pressured us to do anything . He was truly genuine in trying to educate us about the Guatemalan / Mayan culture and took joy when we found joy in learning. He was amazing! It made the part of the trip with him, and all the tours that much more enjoyable. Stay at the Hotel San Buenaventura de Atitlán in Panajachel - the property there is just perfect - with beach waterfront and a pool, breakfast included and tap water that was drinkable! (GAMECHANGER). Lake Atitlan is wonderful! Make sure you take a dip in it - and float to soak in the magic of being surrounded by all the volcanos, a blue sky, and birds chirping all around you! Alex our guide for Iximche Mayan Ruins was also our favorite - he shared the same enthusiasm as Pablo for educating us on his Mayan culture to us and we wish he had more time with him. Ask to taste the corn "moonshine"!

Also cant forget our driver Antonio - who was personable, excited to educate us more about Guatemala and converse with us and our choppy Spanish. He was great as well.

Can't highly recommend Eduardo and Kimkim enough. It would be the easiest and best way to get around the country, seeing everything you want to see and more :)

Hotel Review
San Buenaventura Hotel
Panajachel, Sololá

this was my favorite hotel stay! There are two types of rooms - when you go into this entrance -the left hand side is the 1 room - 2 twin size bed standard stay with access to this back patio with a table/chairs and access to the lush property. the right hand side door is the suite - that has the 1 room 2 twin size and an upstairs which has two sofa that turn into beds if need, a kitchenette and microwave and mini fridge. There is also an outdoor patio there. I stayed in both and they were both lovely. The best part is that the faucet water is drinkable and pretty good tasting ( I drink filtered water at home in San Francisco and it is pretty close!) Crowd: not crowded, and it seemed like it was more of a local staycation spot which I loved! quiet, not rowdy or anything although we were in between two hotels that seemed crazy on the weekends - bass and loud late music Decor: simple yet guatemalan colors and textiles were represented. Beds: were a bit more firm for my taste but I dont sleep in tempurpedics, I am convinced the Guatemalan people need these firm beds! Cleanliness: pretty clean, in the room and property all throughout Friendly Staff: super friendly, front staff speaks english and also staff for breakfast Onsite Ambiance: beautiful and amazing! It is like a mini lush forest/garden! and a onsite beach front, with a pool (more like a wading pool) but so beautiful and relaxing! This was one of the highlights for me - swimming in the lake and being surrounded by all the volcanos and blue sky. Notes: it is pretty close to town and you can have the front desk call you tuk tuks to get you there. mostly for food but we didnt do much else as we did a village boat tour.

Tips for future travelers

all the beds are a bit firm - although the sofa beds upstairs in the suite is more soft if that is a concern for you!

Authenticity & Character
simple decor but still vibrant with the Guatemalan colors
Location
secluded but close to town
Staff
all friendly and helpful
Cleanliness & Comfort
Activity Reviews
Lake Atitlán Village Tour
Guatemala

we loved having Pablo as our guide! the boat crew were amazing as well. The boat ride to each village was somewhere between pleasant to splish splash, and slight nausea as it was windy when we went at end of February (which apparently is the windiest time of the year). Nonetheless, the crew was great and especially Pablo who is super knowledgeable, spoke English, and has this calm and friendly demeanor!

Quality of Experience
Guides, Drivers and Staff
Transport
Antonio was super friendly and funny! and drove carefully especially on the windy roads, which we appreciated
Coffee Tour at San Juan la Laguna
Guatemala

Pablo was our guide who took us to see Lucas who was one of the owners of La Voz. This was one of our favorite tours on the village tour trip! Lucas is amazing- and we were able to tour the entire property from taste testing (soo good!) to procuring the beans, to roasting to packaging . We loved how we were able to see the entire process and see how dedicated and enthusiastic they were in showing us around. You can really tell they care and love what they do. We each bought at least a bag of medium roast beans home - some for souvenirs. Make sure to ask for their freshest bag! The only thing I wished was getting that banana cake - it looked good to pair with the coffee haha

Quality of Experience
seeing the entire process, walk and see and smell everything!
Guides, Drivers and Staff
their enthusiasm, and care
Transport
Textile-Weaving Tour & water activity at Cristalinas
Guatemala

Another one of our favorite tours! Although we didnt sense the same enthusiasm in these women - we probably caught them doing the 238947 tour of the day but we loved it nonetheless, so understandable. I was pulled in on understanding more of the Guatemalan and Mayan culture in women supporting their lives by contributing in making textiles! the colors, the process , and the traditional of passing it down from mother/grandmother/female mentor down to the next generation - was all fascinating. Especially the part where they use all natural ingredients to dye the cotton, and some with changing hues of color depending on when you pick the plant whether close to full moon or not. Amazing! We were able to test out how to spin the cotton into yarn, and crushing some herbs for dye, and also see them dye the yarn. At the end of the tour, we were able to see everything that they made and even purchase some. I personally purchased this bright multicolored shirt, that had hand woven mayan calendar in the front and i love it! Even after we went into other shops that sold similar items after this tour, this shop still had the highest quality. Pablo shared this with us after we asked about Chichicastenango textiles there - and I have to agree! And this properly supports the co-op they started here and they invest it back into the people and the community, so keep this in mind! :) Support the women here and their lovely hand made items. Oh and they take CC - make sure to use one that doesnt have foreign transaction fees :)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Mar 12, 2022

Thank you very much Silvia..
We really appreciate this config from you and I am pretty sure this will help others to take decisions to visit Guatemala.

Hope to see you again in our land.
Saludos de Guatemala,
Eduardo

I'm definitely recommending kimkim
Guatemala | Feb 17 - Feb 23, 2022

D
Dan P.
San Diego, CA | Reviewed on Mar 04, 2022

We leveraged kimkim for a Guatemala trip and they made our stay so smooth and convenient. Eduardo organized transportation (to/from the airport and local tour destinations), COVID-19 testing, lodging, and hooked us up with some of the best local tour guides I've experienced. What was great about the itinerary was that it provided a nice structure while being very flexible. We made a few changes in plans and Eduardo navigated those changes with finesse. With kimkim, we had the luxury of... read more

We leveraged kimkim for a Guatemala trip and they made our stay so smooth and convenient. Eduardo organized transportation (to/from the airport and local tour destinations), COVID-19 testing, lodging, and hooked us up with some of the best local tour guides I've experienced. What was great about the itinerary was that it provided a nice structure while being very flexible. We made a few changes in plans and Eduardo navigated those changes with finesse. With kimkim, we had the luxury of worrying less about travel logistics and could really focus on enjoying the finer parts of the stay.

Overall, working with kimkim was an exceptional experience during our visit.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Mar 04, 2022

We feel great to see your feedback, we hope more can see this and come to know the Mayaland. Thank you very much for so sweet words to our ears.
See you next time!!
Eduardo

Exceptional Service during Exceptional Times...
Guatemala | Feb 17 - Feb 23, 2022

J
Jennie Y.
Berkeley, CA | Reviewed on Mar 04, 2022

Exceptional Service during Exceptional Times

Traveling during COVID means uncertainty and ever-changing plans. We made changes to our itinerary until the night before we landed in Guatemala City! It could have been a disaster but it wasn't - we were able to do everything we wanted to do. We were even able to arrange for COVID tests to be administered at our place in Antigua the day before we flew back to USA.

Eduardo was incredibly kind, patient, compassionate and flexible with our group of... read more

Exceptional Service during Exceptional Times

Traveling during COVID means uncertainty and ever-changing plans. We made changes to our itinerary until the night before we landed in Guatemala City! It could have been a disaster but it wasn't - we were able to do everything we wanted to do. We were even able to arrange for COVID tests to be administered at our place in Antigua the day before we flew back to USA.

Eduardo was incredibly kind, patient, compassionate and flexible with our group of six. Shortly into our trip, I knew we were in the absolute best hands. He was also so knowledgeable about the best places to visit and activities to do for our 1 week stay without feeling over-exerted or uncomfortable. One of my favorite highlights was the 2 night stay in Lake Atitlan where Eduardo booked us the most beautiful stay at Hotel Sanbuenaventura in Panajachel and connected us to the best tour guide of our entire trip, Pablo Chumil. Please request Pablo if you want an expert in Guatemala nature (especially birds), local history and safety - great guide, great human all around.

Antonio was our trusted and only driver for all the many hours we spent exploring Guatemala. As a driver, he was prompt and drove safely at all times. We cherished our time together laughing, using broken Spanish and sharing snacks and a meal - we miss you Antonio, thank you for keeping us safe always!

Before I went, I did not know much about Guatemala or its culture and people. However, thanks to the kind and warm-hearted people, both from Kimkim and the locals we met, I am left with the best impression of Guatemala and would no doubt visit again.

Hotel Review
San Buenaventura Hotel
Panajachel, Sololá

If and when we return to Lake Atitlán, I would 100% book a stay at the Hotel Sanbuenaventura. We got to stay in a standard double bed room one night and upgraded to a two-story suite the following night. Both rooms were very clean with comfortable beds, FILTERED TAP WATER(!), delicious breakfasts (we did not eat lunch and they do not provide dinner). The property feels very tropical with lush landscaping, a beautiful heated pool and many lookout points and green space where you can admire the beautiful lake and volcanos on the horizon. We were always looked after by the hotel staff, they called tuk tuks every time we needed to go into the city center (takes about 15 minutes for them to arrive so plan accordingly).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lake Atitlán Village Tour
Guatemala

Over 2 days, Pablo Chumil and his expert boat captains took us to 3 villages - San Juan, San Pedro and Santiago Atitlan. We spent the majority of time in charming San Juan, visiting it over 2 days. At first I didn't know why we would go to the village twice but I am so glad we did - we spent 1 day touring an organic coffee cooperative, LA VOZ QUE CLAMA EN EL DECIERTO, SAN JUAN LA LAGUNA and the next day at a women's owned textiles coop, Artesania La Voz De Los Tzutujiles (coincidence in naming). We only made a brief stop in San Pedro so I can't comment on my experience there. Santiago Atitlan was so rich in Mayan history - we visited Maximon, ate the best traditional Mayan/Guatemalan lunch, and enjoyed soaking up the sights and sounds of their culture. I would highly recommend spending an afternoon here. To quote Jurassic Park, "hold on to your butts" during afternoon boat trips across the lake - the water is surprisingly choppy and some rides can be ~30-40 minutes if you're going across the lake. Calm in the mornings, but it was a fun experience! A few of us get sea sickness so we were prepared (turns out natural non-drowsy Dramamine = ginger pills) but we didn't get it too badly.

Quality of Experience
Guides, Drivers and Staff
Our drivers were so exceptionally skillful at navigating a particularly windy afternoon - our boat was top notch as well!
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Mar 04, 2022

It is very nice and delectable hearing words like this coming from a wonderfull group It was a pleasure to meet you the first and last day at your house. I am always looking for communication with my clients so we can make them feel safe doing the activities we plan for everyone.

I hope we can see you next time and having kind people as everyone of you are. Iam prettysure the "Superman Zipiline" was enough adventure this time!!!

Saludos from Guatemala!!
Your friend .Eduardo

Great trip to Belize and Guatemala. Really en...
Guatemala | Jan 5 - Jan 14, 2022

L
LaTasha J.
Lynn Haven, FL | Reviewed on Jan 23, 2022

Great trip to Belize and Guatemala. Really enjoyed most of the places we stayed at and visited. The Tikal jungle lodge was not my favorite but it was decent for a one night stay. Really enjoyed Casa Santo Domingo hotel, Ramon’s village, and sweet songs Hotel. Casa del mundo was also gray for the views and up keep of the facility. The room wasn’t the best because we did find a lot of bugs crawling around in the room that is hard to avoid with the cracks in the walls, windows, and doors and the... read more

Great trip to Belize and Guatemala. Really enjoyed most of the places we stayed at and visited. The Tikal jungle lodge was not my favorite but it was decent for a one night stay. Really enjoyed Casa Santo Domingo hotel, Ramon’s village, and sweet songs Hotel. Casa del mundo was also gray for the views and up keep of the facility. The room wasn’t the best because we did find a lot of bugs crawling around in the room that is hard to avoid with the cracks in the walls, windows, and doors and the location was next to a public bathroom, shower, and walk way so it was not very peaceful. There was also construction outside of our window where they were building a platform as an extension on the window and we’re working on it during our stay. The food was great and the shuttles to the other villages were amazing. The drivers were great and on time. I loved the cooking option with cuscun but I think the extra translator was not needed. It was hard for us to budget with so many guides to be able to give tips as well that we will prob consider setting the sites without guides to save money. Also to have more time at the sites to explore rather than the guided tour. Nothing wrong with the guides because they were all amazing but it is harder to take in the sites with guides trying to get you through the tour and on to the next site so you only hear so much when they are talking especially when you want to explore more on your own. Overall the trip was amazing.

Hotel Reviews
Ramon's Village Resort
San Pedro

Absolutely enjoyed this location and the excursions available on this trip.

Authenticity & Character
Location
Views, excursions, everything
Staff
Very accommodating
Cleanliness & Comfort
Sweet Songs Jungle Lodge, a Muy’Ono Resort
San Ignacio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten
Tips for future travelers

The hotel is run on a generator that shuts out in the evening. The lights and power won’t work at a certain time at night. The shower had cold water also when the generator shut off.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Santo Domingo
Antigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán

When we stayed there we had a room attached to the public bathroom that was noisy in the am and pm from everyone using it. There was some minor construction going on outside our window that would go on in the am until the evening then stopped before bed time. Other than that there were a lot of bugs crawling around the room due to cracks in the wall, doors, windows, and ceiling but it want too bad.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on May 19, 2022

Hola LaTasha,
It was wonderful to meet you at the hotel Santo Domingo. I really appreciate your reviews and hope we can see you again in Guatemala to show you other destinations in the country that really worth the visit.
See you in Guatemala again!!
Eduardo

An exceptional experience...
Guatemala | Dec 3 - Dec 3, 2021

J
Jared M.
Centreville, VA | Reviewed on Jan 13, 2022

Eduardo and team provided an exceptional experience during our visit. Everything from transportation to/from the airport to required COVID testing was taken care of. Would certainly reach back out to Eduardo before planning my next trip!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jan 13, 2022

Thank you for taking the time to leave us your review Jared! I'm glad you were able to visit Guatemala during these times and enjoy your vacation you and your familly with Luis Pedro guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Eduardo did a great job planning our trip. He...
Guatemala | Dec 24 - Dec 31, 2021

A
Ariel S.
Shaw, DC | Reviewed on Jan 09, 2022

Eduardo did a great job planning our trip. He was very responsive and very helpful, and made the whole experience very easy. I highly recommend using Eduardo's services for a trip to Guatemala.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jan 13, 2022

Thank you for taking the time to leave us your review, Ariel! I'm glad you were able to visit Guatemala with our cousin during these special times of the year!! with Franciso and your driver Henry guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

This trip was GREAT!
Guatemala | Dec 22 - Dec 31, 2021

Christine
Christine H.
Harrisburg, PA | Reviewed on Jan 02, 2022

This trip was great!
I found KimKim through an Internet search and was so excited. I told them a basic outline of what I wanted and they found me someone who could organize it for me. I basically had a bespoke vacation planned for me. The KimKim web interface is easy to use and what’s really nice is that keeps all of your correspondence with your travel specialist in one place.

I was assigned to Old Town Outfitters in Antigua Guatemala. Eduardo organized my trip EXACTLY how I asked for it. I... read more

This trip was great!
I found KimKim through an Internet search and was so excited. I told them a basic outline of what I wanted and they found me someone who could organize it for me. I basically had a bespoke vacation planned for me. The KimKim web interface is easy to use and what’s really nice is that keeps all of your correspondence with your travel specialist in one place.

I was assigned to Old Town Outfitters in Antigua Guatemala. Eduardo organized my trip EXACTLY how I asked for it. I got to do everything I wanted to do. I had an extra day and Eduardo suggested a volcano climb and it was the perfect addition to my trip. The hotels were clean and had charm.

My itinerary included a volcano climb, a visit to Tikal, a 5 day jungle hike/camp to El Mirador, and a free day to wander Antigua. My guides were all very knowledgable. The guide I had for Tikal, Mario, was one of the most knowledgable guides I have had anywhere. He was able to put the ruins in a historical context encompassing other ruins I had visited before. The guide i and for El Mirador was an amazing mix of guide and outdoorsman. He really took care of our group and I felt completely safe in the jungle with him.

I highly recommend KimKim and will use their services again for other trips. And I also highly recommend Old Town Outfitters and Eduardo if you are going to Central America.

Hotel Reviews
Hotel San Jorge
Antigua

Rooms are clean and basic. Staff is lovely. Courtyard is gorgeous.

Authenticity & Character
Courtyard garden
Location
Only 3 blocks from plaza mayor and several yummy restaurants right around the corner.
Staff
So helpful
Cleanliness & Comfort
Clean
Del patio hotel
Flores

The hotel is clean and basic. The courtyard is beautiful. What puts this hotel over the top is the staff. They were soooo nice. I had a 5am pickup and the staff made me coffee and breakfast even though I was leaving 2 full hours before official breakfast. I didn’t ask, they just offered. Everyone there is kind and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jan 13, 2022

Thank you for taking the time to leave us your review, Christine! I'm happy to hear you have done a great trek to "El Mirador" in Guatemala experiencing the culture with the local community of "Carmelita" during these special times of the year!! Besides visiting other popular attractions like "Volcano Pacaya" and The Colonial City of Antigua. It was a pleasure to talk to you both days before leaving for your country.

Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Trip to Guatemala
Guatemala | Dec 3 - Dec 18, 2021

Nicolas
Nicolas B.
United Kingdom | Reviewed on Dec 22, 2021

I approached kimkim because I thought they were displaying good values.
Eduardo who helped me plan the itinerary was really approachable and responsive.
Highlights were the visit of Antigua and its surrounding, Yacha, Tikal, the hike on the volcano Acatenango, not forgetting Rio Dulce and lake Atitlán. Stunning places to experience!
Muchas gracias a todos quienes ayudaron a hacer el viaje recuerdos tan maravillosos! Pedro (guide) , Herber (driver), Fernando (driver), Jaime (guide), Daniel (boat).

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Dec 22, 2021

Hola Nicholas,
Thank you for taking your recent **Guatemala - 14 days tour ** with Old Town Outfitters.
We are happy you had a great time while you were here in Guatemala. We definitely will pass your feedback to our guides & drivers about your trip.

Hope to you see in Guatemala again soon,
Eduardo

Eduardo is the best of the best!
Guatemala | Oct 9 - Oct 16, 2021

C
Camille S.
South Salt Lake, UT | Reviewed on Oct 23, 2021

Eduardo was amazing! He is very responsive and he planned the best trip we have ever had, and he did it in record time. He truly is the best of the best, and he made sure not only that we had a dream vacation but that daughter and I were safe and taken care of.

I would recommend that anyone going to Guatemala work with Eduardo. You will not be disappointed.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Oct 27, 2021

I really appreciate your comments about the trip plan we had planned for your visit in Guatemala.
There is no other better way to spread the news than somebody that already have experienced this progrmas.

Hope we can see you on the future!!
We feel glad to have done a great job on the field !!

Eduardo

Eduardo was an absolute sweetheart
Guatemala | Jul 22 - Aug 8, 2021

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Emily N.
Manhattan, NY | Reviewed on Oct 19, 2021

Eduardo was an absolute sweetheart, an incredible problem solver, and was truly a pleasure to work with. Throughout our experience, we felt so lucky to have Eduardo on our team!

I don't know how to fully capture how thankful we are to him, and how wholeheartedly I recommend working with him in booking a trip you will never forget!!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Oct 27, 2021

Hola Emily, thank you so much for the in-depth review and your kind words! The whole team here including the guides, drivers and more really enjoyed your enthusiasm throughout the trip and appreciate your willingness to learn about Guatemala.

Thank you again for all your sweet words and your business,
Hopefully we'll see you and family back in Guatemala one day!

Cheers from Guatemala,
Eduardo

Definitely what the doctor ordered!
Guatemala | Jan 10 - Jan 17, 2021

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Bryan M.
Saint Cloud, MN | Reviewed on Jan 20, 2021

I had the pleasure of having Chris as local specialist and Willy as my guide fr=m the company Old Town Outfitters throughout the week from 10/01/2021-17/01/2021. I did the 8 days multi-sport trip for Guatemala and it was everything I could ask for in a trip! Most of the trip consisted of hiking and biking around Antigua as well as volcanoes around the area as well and we visited a chocolate/wine factory as well as a macadamia farm which were nice additions to the tours. I also spent... read more

I had the pleasure of having Chris as local specialist and Willy as my guide fr=m the company Old Town Outfitters throughout the week from 10/01/2021-17/01/2021. I did the 8 days multi-sport trip for Guatemala and it was everything I could ask for in a trip! Most of the trip consisted of hiking and biking around Antigua as well as volcanoes around the area as well and we visited a chocolate/wine factory as well as a macadamia farm which were nice additions to the tours. I also spent overnight in Lake Atitlan as well as camp at Volcano Acatanegro which was a heck of a way to end the tour. Along with Willy being an amazing guide for the entire week, Chris did an amazing job not only accommodating great hotels in Antigua as well as Lake Atitlan, my country required negative Covid 19 tests the week I was in Guatemala and Chris was able to get a doctor to come to my hotel and get the test done so I can return to my country. I highly recommend that if you visit Guatemala to have Old Town Outfitters plan your trip for you, you won't regret it! My recommendation for anyone doing this trip is to learn a little spanish as it would make the trip easier and to have a big backpack if you choose to do the camping trip!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Jan 21, 2021

Thank you for taking the time to leave us your review Bryan! I'm glad you were able to visit Guatemala during these times and enjoy your vacation with Wily guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Guatemala Ring of Fire-Must Do!
Guatemala | Feb 1 - Feb 15, 2020

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Daisy B.
Canada | Reviewed on Mar 10, 2020

My team of 5 avid hikers hiked 7 volcanoes in 11 days with guides Carlos and Lucas, who went out of their way to make our trip fun, safe, exciting and full of wonderful surprises. Their passion for adventure, love for the outdoors of their country, dedication and commitment to meeting our needs and cheerful disposition made it an epic experience for us.

I am also extremely grateful to Chris Gwinner, of Old Town Outfitters (OTO), who tailored this adventure for my group. His professionalism,... read more

My team of 5 avid hikers hiked 7 volcanoes in 11 days with guides Carlos and Lucas, who went out of their way to make our trip fun, safe, exciting and full of wonderful surprises. Their passion for adventure, love for the outdoors of their country, dedication and commitment to meeting our needs and cheerful disposition made it an epic experience for us.

I am also extremely grateful to Chris Gwinner, of Old Town Outfitters (OTO), who tailored this adventure for my group. His professionalism, prompt and accurate communication and patience in answering questions left little to unknown which helped everything run smoothly.

Getting up close to volcanoes is unique and humbling. The breath-taking scenery from the summits were awe-inspiring. The hikes were challenging but the experience was worth the sweat and dust on our boots, hair and skin, and OTO played a vital and commendable role in making it all possible.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Mar 14, 2020

Thank you for taking the time to leave us the review Daisy! You and the rest of the group were an absolute pleasure to have out on the trails. Our guides had a great time with you and appreciated your positive attitudes and desire to learn about the local culture.

Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

We had a fantastic family trip to Antigua & Lake Atitlan, Guatemala
Guatemala | Feb 16 - Feb 23, 2020

Alice
Alice M.
Alameda, CA | Reviewed on Feb 24, 2020

We just got back from our week-long family trip to Guatemala. We had an incredible time, due in large part to the efforts of Eduardo of kimkim who set us up with fun things to do, fabulous guides and a great driver, all for a reasonable price. We travel a fair amount but generally wing it when it comes to activities and getting around but using kimkim is likely to become my new modus operandi when planning family trips for our family of 4 (2 parents + 2 daughters ages 11 and 15). It was so... read more

We just got back from our week-long family trip to Guatemala. We had an incredible time, due in large part to the efforts of Eduardo of kimkim who set us up with fun things to do, fabulous guides and a great driver, all for a reasonable price. We travel a fair amount but generally wing it when it comes to activities and getting around but using kimkim is likely to become my new modus operandi when planning family trips for our family of 4 (2 parents + 2 daughters ages 11 and 15). It was so nice to arrive, have a driver (Antonio) waiting to take us to our destination and a guide to help us understand what we were looking at. We had a limited amount of time for this trip and I really felt like this approach let us get the most out of it. We had three different guides (Miguel, Pablo & Flavio) show us different parts of Guatemala and each brought their own background and perspective, which was great. How awesome to have a former entomology professor talk nature and bugs with your kid who is into nature & the wilderness!

The only criticism I would have would be that a couple of the activities were a bit overly ambitious for us with an 11 year old in tow and I wished that kimkim/Eduardo could have anticipated that and made alternate recommendations. On the other hand, he was able to set up workarounds, like a van home at a halfway point for the bike ride through the villages outside Antigua. We did skip one activity altogether because we were tired and needed some downtime.

Overall, 5 stars for kimkim! I will definitely be checking in with you when we are getting ready to go on our next international trip to a new destination. You made my life as the family's trip planner so much easier!

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jun 04, 2020

Hi Alice, we really feel happy to get this feedback from you here at Old Town Outfitters in Guatemala...

We hope you have had also a great time while you were here in Guatemala. We strive to provide fun, unique, meaningful, and quality trips at Old Town.
Thanks for spreading the good word about your experience to future travelers and tell us how we did here: We already are trying to do it better again.

Hope to you see in Guatemala again soon,
Eduardo

Amazing trip to Guatemala with Oldtown Oldfitters
Guatemala | Feb 1 - Feb 9, 2020

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Brunna A.
Brazil | Reviewed on Feb 20, 2020

My experience at KimKim began with Chris Gewinner's support and advice, he was always super attentive and helped us create the best plan according to our wishes and expectations. The trip was amazing. Everyone at Oldtown Oldfitters was super available to help and give us details on the itinerary. The highlight for us was Diego, who was our guide in Pacaya and Altitlan, he was an amazing guide, super into what he was doing, willing to help and explain every detail, always with a smile on his... read more

My experience at KimKim began with Chris Gewinner's support and advice, he was always super attentive and helped us create the best plan according to our wishes and expectations. The trip was amazing. Everyone at Oldtown Oldfitters was super available to help and give us details on the itinerary. The highlight for us was Diego, who was our guide in Pacaya and Altitlan, he was an amazing guide, super into what he was doing, willing to help and explain every detail, always with a smile on his face. He really made the difference on our trip, we are happy to say we made a friend! The tours were also great, every place we went was breathtaking. Guatemala is indeed an unforgettable country with beautiful landscapes and a rich and beautiful culture.

The only downside for us was the lack of details we were given regarding our two day trip to Semuc Champey, we knew it was going to be a long drive but no one told us we would need to stay 22hours in a bus. Plus, the agency that drove us back from Semuc to Antigua was super disorganized. The bus driver stop in the middle of the road to change buses and that took us 40 minutes, everyone (aprox 30 people) had to hop down the bus, in a heat of 30C degrees, wait for the bus drivers to change the luggage from a bus to the other. That took us 40 minutes and no one explained the reason why that was happening. Plus, when we got to Antigua, the bus driver dropped us off in a random place at 9PM, we had no battery on our phones after the 13h drive, we had to carry our luggage and walk in circles until after 30 minutes when we finally found our hotel.

I told Oldtown about my disappointment with the trip and also told them this was the only bad thing that happened. Despite that, I super reccommend KimKim and Oldtown but I think more details should be given in the plan.

Local specialist: Chris Gwinner

This would be a 5 star review except the ques...
Guatemala | Jan 25 - Feb 4, 2020

Cindy
Cindy R.
Willmar, MN | Reviewed on Feb 15, 2020

This would be a 5 star review except the questions are about booking experience and I had one glitch when asking to change the excursion one day and continued to get a stock itinerary returned to me. Eventually the itinerary was changed but it made me wonder if Esteban was listening to our request.
The actual trip was excellent and I would give 5 star review to Columbus Luxury Travel for our guides, itinerary, and attention to details of our privately guided tour.
Our flight to Flores ,... read more

This would be a 5 star review except the questions are about booking experience and I had one glitch when asking to change the excursion one day and continued to get a stock itinerary returned to me. Eventually the itinerary was changed but it made me wonder if Esteban was listening to our request.
The actual trip was excellent and I would give 5 star review to Columbus Luxury Travel for our guides, itinerary, and attention to details of our privately guided tour.
Our flight to Flores , our car and local guide there were perfect. He listened to our preferences and chose restaurant and travel times according to our requests. He was knowledgeable about Tikal and the nature life, answering all our questions and had patience with Larry’s attempts to learn the Spanish language.
For the remainder of our trip we can’t say enough about our 5 star guide Juan Jesus or JJ. He made our trip a spectacular memory and we feel we could have a friend for life in Guatemala. We were given a very nice car for our travel on difficult roads and he was an excellent driver. We often felt our lives were in his hands and we were comfortable with his driving. Amazing!
Our accommodations were interesting, varied, and just what we asked for. All the hotel staff were friendly, attentive and made us feel like we should stay longer. Only the Jungle Lodge in Tikal was less attentive with a slow check in and busy staff. The beds were comfortable as we had requested.
Each community we saw was fascinating. JJ was able to give us information about all the different regions, Mayan people, and local traditions and cultures. He was protective, walking with us in Coban at night to find a local restaurant.
We were very sad at the end of our tour when we had to say good bye to JJ.
Columbus Luxury Travel was very responsive when we asked to change our itinerary in the middle of the week after some long days of driving, and were told there would be 5 hrs driving each day for the next 2 days of the proposed itinerary. We changed to an extra night at Lake Atitlan and more boat tours of local villages and a hike in a nature reserve.
CLT also arranged birthday songs and cakes at two different restaurants on Larry’s birthday. They gave us fun memories and we were surprised!
Some of the most memorable experiences were
Driving the rocky mountain roads across Guatemala 🇬🇹,
Seeing the indigenous Mayan people in daily life as we drive through the countryside and villages,
Small restaurant and village interaction with local people like in city of Coban and in villages I do not have names for.
Getting stuck in a rut at the top of a mountain with village locals gathering around to watch us figure out how to get the car out without offering help. 😆
Macadamia tree farm and active volcanos at Antigua.
Touring women’s cooperatives in the villages around Lake Atitlan.
The best experience was visiting a local family home and sharing a meal with Felicia and her family, frying tortillas with them in their open fire grill.

Having a private guide and driver made the tour exactly what we wanted, giving us enough time on our own and lots of individual attention so we could learn about the country.
Our only request would be more detailed information about the tour before we go and so we know better what to expect. This could have been done in a more personalized itinerary and tour map. We continued to receive only a canned general itinerary with minimal details even after we arrived.
We met the staff at Columbus on our last day in Antigua and they were lovely people. I know if we had made arrangements with them in person we wouldn’t have had any problems.
We would recommend CLT and especially JJ to any traveler and hope to see him again.

Local specialist: Esteban Tittaferrante

Diego was really fantastic! There is no way I...
Guatemala | Jan 19 - Jan 26, 2020

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David J.
Bayside, NY | Reviewed on Feb 09, 2020

Diego was really fantastic! There is no way I could have made it up & down Acatenango without him.
He is truly an expert , and gave me encouragement and great instructions. He was fun to be with for all those hours

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Feb 10, 2020

thank you so much for the in-depth review and your kind words! The whole team here including Diego your guide. drivers and more really enjoyed your enthusiasm throughout the trip and appreciate your willingness to learn about Belize and Guatemala. You will be a great ambassador for the country as I'm sure you'll share lots of great stories with your friends and family. Thank you again for your business and hopefully, we'll see you and family back in Guatemala one day!

Wonderful exploration of Belize and Guatemala
Guatemala | Dec 28 - Jan 4, 2020

BRAD
BRAD K.
Atlanta, GA | Reviewed on Jan 05, 2020

This was a great one week family trip packing A LOT in, from snorkeling and fishing off the coast of Belize, to Mayan ruins and culture, to the beautiful old town of Antigua, to the stunning nature of Pacaya Volcano and Lake Atitlan. We were ambitious in trying to cover a lot of ground, and Eduardo did a great job helping us set the itinerary and coordinate the logistics. There were a few bumps with the driver/guide in Belize, as well as some inevitable flight delays and traffic, but I was... read more

This was a great one week family trip packing A LOT in, from snorkeling and fishing off the coast of Belize, to Mayan ruins and culture, to the beautiful old town of Antigua, to the stunning nature of Pacaya Volcano and Lake Atitlan. We were ambitious in trying to cover a lot of ground, and Eduardo did a great job helping us set the itinerary and coordinate the logistics. There were a few bumps with the driver/guide in Belize, as well as some inevitable flight delays and traffic, but I was able to Whatsapp with Eduardo and get to good resolutions. The people of Belize and Guatemala were friendly and welcoming, and I would highly recommend visits to both countries.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Reviewed on Jan 10, 2020

Hola Brad, thank you so much for the in-depth review and your kind words! The whole team here including the guides, drivers and more really enjoyed your enthusiasm throughout the trip and appreciate your willingness to learn about Belize and Guatemala. You will be a great ambassador for the country as I'm sure you'll share lots of great stories with your friends and family. Thank you again for your business and hopefully we'll see you and family back in Guatemala one day!

Best experience, book them you won't regret it!
Guatemala | Nov 21 - Nov 30, 2019

Julie
Julie H.
Playa Vista, CA | Reviewed on Dec 24, 2019

We scheduled a 9 day action packed trip with our two boys (9 and 12) and we could not have asked for a better experience! Chris was amazing in communicating and scheduling our itinerary. I gave him a list of things we wanted to do and he put together a trip plan that hit all of it and more. All of our hotel accommodations were great and food was wonderful.

Our guide Lucas and driver Benecio were so genuine, friendly and took such good care of us. Some of the highlights of our trip were our... read more

We scheduled a 9 day action packed trip with our two boys (9 and 12) and we could not have asked for a better experience! Chris was amazing in communicating and scheduling our itinerary. I gave him a list of things we wanted to do and he put together a trip plan that hit all of it and more. All of our hotel accommodations were great and food was wonderful.

Our guide Lucas and driver Benecio were so genuine, friendly and took such good care of us. Some of the highlights of our trip were our trip to Antigua, overnight camp on Pacaya (we roasted marshmallows over lava flows), visit to Lake Atitlan, and climbing the temples and pyramids of Tikal. We realized that having a local tour operator and guide pays off because we seemed to get some great perks (best hotel rooms, quick service, etc.) They also took care of all of the logistics of moving our luggage, transportation, etc. They were always on time and reliable. It was nice to have someone take care of this and we could just show up and enjoy our selves.

Thank you for showing us your beautiful country, taking such good care of us, and making this such an amazing experience that we will remember for a lifetime! We could never have planned a trip like this on our own and we hope to be back again!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Dec 31, 2019

Thank you for taking the time to leave us the reviews Julie! I'm glad you and your family had a great trip to Guatemala. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

The perfect trip!
Guatemala | Oct 31 - Nov 6, 2019

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Sara A.
Norcross, GA | Reviewed on Dec 13, 2019

The perfect trip!

Setting everything up was amazingly easy and exactly what we wanted. We lucked out by getting David as our guide- he took care of everything which let us focus on enjoying the experiences. Guatemala was beautiful, but there is no way we would have had the same great experience without Chris and David's help. We are already planning to go back because there was more to see and we ran out of time!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Dec 16, 2019

Thank you for the review Sara and I'm glad you two had a great trip to Guatemala! We look forward to seeing you again in Guatemala the next time, Cheers!

Exploring Guatemala
Guatemala | Oct 5 - Oct 13, 2019

Maddie
Maddie K.
Venezuela | Reviewed on Oct 14, 2019

Everything was so great! Upon arrival Catherina called us to check in which was extremely thoughtful. Esteban, our overall guide was absolutely fabulous! He was so knowledgeable and kind. He was a great driver and tour guide. We loved our time in Antigua, Lake Atitlan and Tikal. I would highly recommend Esteban for any other tour. Pablo, our driver in Tikal was really kind too. We found out he was a Audubon member for birding! We loved the Cacao boutique hotel, the service was fabulous and... read more

Everything was so great! Upon arrival Catherina called us to check in which was extremely thoughtful. Esteban, our overall guide was absolutely fabulous! He was so knowledgeable and kind. He was a great driver and tour guide. We loved our time in Antigua, Lake Atitlan and Tikal. I would highly recommend Esteban for any other tour. Pablo, our driver in Tikal was really kind too. We found out he was a Audubon member for birding! We loved the Cacao boutique hotel, the service was fabulous and the breakfast was amazing. We also really liked the facilities at the Tikal Inn. Honestly everything was wonderful and we would definitely come back to Guatemala or recommend all of this to any friends or family!

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Reviewed on Oct 14, 2019

We loooooooove been part of your memories! is an honor to know we made true our commitment, we will be always here to serve you! Keep exploring and enjoying life

Guatemala
Guatemala | Jul 2 - Jul 7, 2019

H
Hollie S.
Cleveland, OH | Reviewed on Jul 08, 2019

Great trip! Antigua was wonderful! The hikes up Picaya and Earth Lodge in El Hato provided amazing views. Both of our guides were knowledgeable and friendly. Carlos was a walking history book and Louis was very patient with our lack of hiking experience. My only suggestion would be maybe get a better feel for the fitness of the travelers. One of the hikes was too much for one family member. Casa Antigua was a lovely hotel. The cooking class was really fun. Thanks for working with us. We felt safe throughout the trip. I highly recommend KimKim as a travel resource for Guatemala.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Jul 08, 2019

Thank you for the review Hollie and I'm glad your family had a great trip to Guatemala! Thank you for the suggestion about the fitness levels, it's a great point that we'll work to be better on. Please be sure to spread the word to your friends and family, the more people know about Guatemala the better. Cheers!

David's home Trip
Guatemala | Jun 8 - Jun 15, 2019

K
Kenneth F.
Tulsa, OK | Reviewed on Jun 23, 2019

All of it was great. Each aspect was wonderful. The hike up Pacaya, the tour of Antigua, Atitlan and the lake was beautiful. The cooking class was exceptional. Thanks for a memorable trip.

Ken Farnham

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Jun 24, 2019

Thank you for the review Ken and I'm glad your family had a great trip to Guatemala! Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Cheers!

Best of Guatemala - 8 Days
Guatemala | Apr 25 - May 5, 2019

J
Jack G.
Cape Girardeau, MO | Reviewed on May 16, 2019

My wife and I found Chris from Old Towne through KimKim. he responded before any other companies I contacted. We put a wish list of places to go/things to do, and Chris put it together. And when we had to make some choices, we followed his advice. We ended up stretching the 8 day package into 11 days. It was well worth it!

We visited Antigua, and stayed at Hotel Meson de Maria. The hotel was really beautiful, and the service was outstanding. Very clean. It had a great rooftop sitting area,... read more

My wife and I found Chris from Old Towne through KimKim. he responded before any other companies I contacted. We put a wish list of places to go/things to do, and Chris put it together. And when we had to make some choices, we followed his advice. We ended up stretching the 8 day package into 11 days. It was well worth it!

We visited Antigua, and stayed at Hotel Meson de Maria. The hotel was really beautiful, and the service was outstanding. Very clean. It had a great rooftop sitting area, and it was only a block or so from the main plaza. Lots of great food, wonderful old architecture, and many churches (including ruins) to see. I actually got a great photo of Fuego erupting, from the roof!

Our guide during this part of the trip was Pepian, and he was amazing. We hiked the volcano Pacaya, which was a blast. The coffee plantation bike ride and tour was more than we expected. Tomateo and his wife were was a gracious hosts. We took a boat ride across Lake Attitlan, with Isaisus (sp?) as our local, and proud, guide. We saw local art and textiles being produced. What wonderful hosts the locals were. Casa del Mundo was gorgeous, though it was a good hike to our room...but it gave us such great views! Pepian guided us on our kayak trip, and the hike back around the lake. Thanks Pepian, you were wonderful to us, and such a great diplomat for Guatemala. Danelo and Alejandro were our drivers...and we had fun being around both of them!

Next was a 3am wake up call to make a 6:30 flight to Tikal. Alejandro had our plane and park tickets ready to go, and by 9am, we were with Andres touring the amazing ruins. There is so much to see, it is almost overwhelming. We saw toucans, parrots, howler monkeys, and spider monkeys.
The facilities at Tikal are nice, but the restricted electricity (2 hours in the morning, 2 hours at night) made fans and hot water scarce. But it was fine. The howler monkey yelling at his friends right outside our window all night let us know we were in a jungle!

Fernando took us next to Las Conchas. This was a recommendation from Chris, and it was a great stop on the way to Rio Dulce. This was a bit out of our comfort zone, but Felipe, Miho, and their darling daughter, Hannah, made us right at home! Felipe's enthusiasm for the area, and his place, is catchy, and we swam in the falls. Miho cooked some of the best meals we had during visit, with a rather romantic setting. And Hannah is a special young lady, who never meets a stranger.

Fernando then took us to Rio Dulce. We stayed at Tortugal Hotel & Marina, which requires a short boat ride there. Our room was beautiful. We visited Finca el Paraiso, which was nice, but the fun we had with some extremely friendly locals was a blast. Daniel was our guide here, and Anna was our translator. The second day there we took a boat trip on Rio Dulce from Lake Izabel to Livinston. The river was calm, and the scenery was fantastic, with gorges, mangroves, and wildlife (manatees!). This was one of our favorite days of the trip.

After a long , yet scenic, drive back to Guatemala City, Carla took us on a perfect tour of Guatemala City. We visited a stunning small church named Iglesai Yurrito, which happened to be open for another event...Carla said it is only the 3rd or 4th time she has ever been in it. We loved it!
So, it is easy to see we had a great time. What a special, wonderful and beautiful country that Guatemala is. At no time did we feel unsafe, and the coordination of the trip, the quality of the guides, and the accommodations, were perfect for us. Thanks, Chris, Pepian, and the entire Old Towne team!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on May 16, 2019

Wow Jack, thank you so much for the in-depth review and your kind words! The whole team here including the guides, drivers and more really enjoyed your enthusiasm throughout the trip and appreciate your willingness to learn about Guatemala. You will be a great ambassador for the country as I'm sure you'll share lots of great stories with your friends and family. Thank you again for your business and hopefully we'll see you back in Guatemala one day!

Antigua to Guatemala city
Guatemala | Apr 30 - Apr 30, 2019

H
Heather M.
Richmond, VA | Reviewed on May 01, 2019

Great experience! Chris was helpful in every aspect of making the arrangements. The hotel I was staying at was tucked away and very hard to find but to my surprise, my driver showed up early and was waiting for me within a few feet of my doorstep. The price was a little more than I wanted to pay but for the service I received it was well worth it. Thanks again and would recommend using this company.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on May 08, 2019

Thank you for the review Heather and I'm glad we helped cap off your trip to Guatemala with a great experience. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Cheers!

Multi-Sport Adventure in Guatemala - 8 Days
Guatemala | Apr 10 - Apr 18, 2019

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Daniel B.
Australia | Reviewed on Apr 22, 2019

I was very impressed with how easy it was to book my itinerary and learn about my options. Liaising with Chris was simple, quick and the information I received was concise and very accurate - I've not been so impressed with how easy and exciting it was to book a trip!
The staff at Old Town Outfitters were so easy and comfortable to be with and they ran the day and overnight tours very capably. Saes, Lucas and Marco, in particular made my experience memorable and I had much fun mountain... read more

I was very impressed with how easy it was to book my itinerary and learn about my options. Liaising with Chris was simple, quick and the information I received was concise and very accurate - I've not been so impressed with how easy and exciting it was to book a trip!
The staff at Old Town Outfitters were so easy and comfortable to be with and they ran the day and overnight tours very capably. Saes, Lucas and Marco, in particular made my experience memorable and I had much fun mountain biking, kayaking, hiking, camping and driving with them.
The equipment I used was of top quality - mountain bikes, tent, sleeping bag and mattress, and the food for picnic lunches and dinner and breakfast was fresh, local and delicious. The tours I joined included the mountain bike around Antigua, day hike up Pacaya Volcano, overnight hike of Acatenango Volcano and multisport overnight trip to Lake Atitlan. These tours covered amazing scenery, gave an opportunity to see local life, traditions, culture and nature (especially the eruptions at night on Fuego Volcano) as well as have so much fun doing physical activities. It was an ideal way to see these areas of Guatemala. Antigua is a gem for Guatemala and Central America.
I could not endorse Old Town Outfitters and their staff more highly and I would most definitely book with them again.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on May 08, 2019

Thank you for the kind words Daniel and I'm so glad you had a great time in Guatemala! We love sharing the country's highlights with our guests and you certainly saw some good ones. The lava eruptions of Volcan de Fuego were the cherry on top. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Cheers!

Antigua
Guatemala | Mar 18 - Mar 18, 2019

A
Anne-Marie G.
Austin, TX | Reviewed on Mar 20, 2019

My family really enjoyed the hike up volcano Pacaya. Our guide was thoughtful and friendly and well prepared.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Mar 21, 2019

Thank you for the review Anne-Marie! I'm glad you and the family had a great time on the Pacaya hike and it looks like you had great views. Be sure to spread the word to your friends, we love sharing Guatemala with the rest of the world. Cheers!

Relaxed, Budget Friendly Travel
Guatemala | Feb 21 - Feb 28, 2019

K
Kathryn P.
Catonsville, MD | Reviewed on Mar 01, 2019

Chris did a good job with planning everything. Casa del Mundo in Atitlan was a very nice hotel with amazing views, and I enjoyed visiting the different villages along the lake. Antigua was also a nice place with colorful colonial architecture, along with lots of shops and restaurants. I would definitely visit these places again.

My recommendation for anyone looking to visit the Atitlan region: pack lightly. You have to take a lancha (water taxi) to visit the villages, and your luggage gets... read more

Chris did a good job with planning everything. Casa del Mundo in Atitlan was a very nice hotel with amazing views, and I enjoyed visiting the different villages along the lake. Antigua was also a nice place with colorful colonial architecture, along with lots of shops and restaurants. I would definitely visit these places again.

My recommendation for anyone looking to visit the Atitlan region: pack lightly. You have to take a lancha (water taxi) to visit the villages, and your luggage gets placed on top of the boat. These are not big boats, and they can be packed with people depending on where you're leaving or heading to. Panajachel and San Pedro, for example, are very busy areas. The boat rides can also be a little scary and bumpy depending on how windy it is. I was definitely scared riding a lancha for the first time.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Mar 12, 2019

Thank you for the review Kathryn and we're glad you decided to come to Guatemala! Good points about the lake - we'll keep sharing that. Be sure to spread the word to your friends, we love sharing Guatemala with the rest of the world. Cheers!

Group departure - Multi-Sport Adventure in Guatemala - 8 Days
Guatemala | Feb 8 - Feb 16, 2019

C
Chris L.
Chicago, IL | Reviewed on Feb 23, 2019

I had a wonderful trip in Guatemala. Everything was very well planned and executed. The communication with all involved was very impressive. David our local guide was very knowledgeable. The accomodation and transport was first class. I would highly recommend this adventure.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Feb 27, 2019

Appreciate the review Chris and we're glad you enjoyed the Multi-Sport adventure! Be sure to spread the word to your friends, we love sharing Guatemala with the rest of the world. Cheers!

Guatemala Trip
Guatemala | Jan 18 - Jan 21, 2019

R
Ran N.
New York, NY | Reviewed on Jan 24, 2019

We just got back from an amazing trip in Guatemala. Chris from Old Towne was so amazing in arranging an unforgettable experience for me and my mom despite the time constraints (we only had an extended weekend to spend in Guatemala). Chris has a thorough and very professional team to support a large variety of trips tailored to your needs. He is connected with local guides on the ground that can make your dream come true depending on what you want to concentrate on. I would definitely come... read more

We just got back from an amazing trip in Guatemala. Chris from Old Towne was so amazing in arranging an unforgettable experience for me and my mom despite the time constraints (we only had an extended weekend to spend in Guatemala). Chris has a thorough and very professional team to support a large variety of trips tailored to your needs. He is connected with local guides on the ground that can make your dream come true depending on what you want to concentrate on. I would definitely come back to Guatemala and hands down would go there again by utilizing Chris's services and team. Special thanks to Marco, who was so wonderful in guiding us through Guatemala ensuring we are having a good time and taking wonderful pictures of us all. Wili was just wonderful in following up with my mom while climbing the Volcano and preparing us a one of a kind picnic meal.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Jan 28, 2019

Thanks for the review Ran! I'm so glad you were able to surprise your mom with a visit to Guatemala and share our beautiful country with her. I talked to some of our other clients that met you along the way and they were telling me how enthusiastic you all were. All the guides enjoyed their time with you and we're looking forward to hopefully seeing you here again one day!

Trip To Guatemala and Honduras
Guatemala | Dec 19 - Dec 31, 2018

D
Darshan H.
Columbus, IN | Reviewed on Jan 02, 2019

Chris from kimkim( Old town)organized our whole trip to Guatemala. He was very helpful in planning our trip to Guatemala. In fact when one of our friends did not make it to Guatemala in time, Chris was accommodating in making changes to our schedule at last minute. We had some great drivers and guides for our whole trip, especially Oseas who took us hiking to Pacaya Volcano, Hiking and kayaking around lake Atitlan. Our guides in Antigua and Flores were helpful in telling us the history of... read more

Chris from kimkim( Old town)organized our whole trip to Guatemala. He was very helpful in planning our trip to Guatemala. In fact when one of our friends did not make it to Guatemala in time, Chris was accommodating in making changes to our schedule at last minute. We had some great drivers and guides for our whole trip, especially Oseas who took us hiking to Pacaya Volcano, Hiking and kayaking around lake Atitlan. Our guides in Antigua and Flores were helpful in telling us the history of Mayan civilization and the history of the beautiful country.I need to even mention our drivers who were helpful and saw to that we were comfortable in our long journeys. If your looking to tour Guatemala, I will recommend kimkim:)

Muchos gracias!!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Jan 02, 2019

Happy new year Darshan! Thank you for taking the time to leave us a review and for visiting our beautiful country. I know Oseas had a good time with the whole group and I will certainly pass along the feedback to him as well. Here's to a great 2019 and hopefully we will see you again in Guatemala one day!

Guatemala
Guatemala | Nov 17 - Nov 24, 2018

Amanda
Amanda W.
San Antonio, TX | Reviewed on Dec 26, 2018

Overall; it was an epic trip! Definitely exceeded my expectations. I loved Semuc Champey, but the caves were my favorite part by far (it was raining so they were extra exciting). And the hike along Atitlan was absolutely breathtaking. Can’t wait to come back for Tikal! And for some bird watching. Oseas is passionate about his country & it’s beauty, so I’m glad I was able to tour it with his perspective/insight. I'm especially thankful for Chris being able to calm my Mother down when the... read more

Overall; it was an epic trip! Definitely exceeded my expectations. I loved Semuc Champey, but the caves were my favorite part by far (it was raining so they were extra exciting). And the hike along Atitlan was absolutely breathtaking. Can’t wait to come back for Tikal! And for some bird watching. Oseas is passionate about his country & it’s beauty, so I’m glad I was able to tour it with his perspective/insight. I'm especially thankful for Chris being able to calm my Mother down when the volcano erupted, as she was on edge when I wasn't able to respond to messages during the trip to Pacaya. My local guides were always on time if not early. They were friendly and never made me feel uncomfortable. I wouldn't hesitate to travel through Old Town Outfitters again in the future.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Dec 28, 2018

Happy holidays Amanda and thank you so much for the kind words! It's always so nice to hear from our clients after they've returned home and especially when they're hooked enough to return to Guatemala in the future. We're celebrating our 20 year anniversary now so you can be sure we'll be here when you come back. All the best!

Trip to Guatemala
Guatemala | Nov 3 - Nov 15, 2018

B
Bonnie R.
Theodore, AL | Reviewed on Nov 22, 2018

Five stars is not enough! We gave Chris our wish list and he delivered with an amazing trip! Two weeks to see the best of Guatemala and Copan - accompanied full time by Pepian ( quite possibly the best guide EVER! ) We climbed Pacaya with local guide/amateur botanist Monkey and toasted marshmallows over the HOT lava rocks, saw the sun rise over temple IV at Tikal, shopped till we dropped at several markets, learned how to make tortillas and Pepian Chicken in Xela with local guide David,... read more

Five stars is not enough! We gave Chris our wish list and he delivered with an amazing trip! Two weeks to see the best of Guatemala and Copan - accompanied full time by Pepian ( quite possibly the best guide EVER! ) We climbed Pacaya with local guide/amateur botanist Monkey and toasted marshmallows over the HOT lava rocks, saw the sun rise over temple IV at Tikal, shopped till we dropped at several markets, learned how to make tortillas and Pepian Chicken in Xela with local guide David, kayaked hiked and rode in boats around Lake Atitlan, and toured Antigua. Then my husband became ill and Chris and Pepian moved heaven and earth to get him to medical care and home. Now that he’s recovering we are hoping to finish our trip next year....... I highly recommend Chris and his team!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Nov 23, 2018

Thank you for the review Bonnie! It was a pleasure to host your group in Guatemala and even though we had to make some changes on the fly, Pepian really enjoyed his time with you all. We're looking forward to your next visit to Guatemala - definitely more to see! All the best to you and the family throughout the holidays!

Family Trip To Guatemal
Guatemala | Oct 20 - Oct 25, 2018

B
Bruce W.
New City, NY | Reviewed on Oct 28, 2018

Chris was very flexible in the modifications we made to our schedule and had some on the spot great suggestions along the way.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Oct 29, 2018

Thanks for the review Bruce! It was great to meet you and the family in Antigua. Pepian had a great time sharing Guatemala with you and I hope you learned a lot about chocolate. I look forward to hearing more about your future chocolate endeavors and hope to see you in Guatemala again soon!

Gutamala Active Vacation
Guatemala | Aug 5 - Aug 11, 2018

H
Herman V.
PA | Reviewed on Aug 18, 2018

Guide - Mario - excellent - great guy, very knowledgeable about the area and culture, excellent language skills, friendly, considerate - perfect !
Operator - Chris - very professional in organizing the trip. But, I expected him to come by at the hotel after arrival to review the trip and get to know each other. Again very well organized but a bit missing that personal touch.
Trip was great:
Day 1 Antigua - excellent
Day 2 Pacaya volcano - excellent
Day 3 Lake Atitlan - lake and boat ride as... read more

Guide - Mario - excellent - great guy, very knowledgeable about the area and culture, excellent language skills, friendly, considerate - perfect !
Operator - Chris - very professional in organizing the trip. But, I expected him to come by at the hotel after arrival to review the trip and get to know each other. Again very well organized but a bit missing that personal touch.
Trip was great:
Day 1 Antigua - excellent
Day 2 Pacaya volcano - excellent
Day 3 Lake Atitlan - lake and boat ride as well as the visit to the first Mayan city were super nice (visited local crafts such as herb thee growing and textile weaving). Second city on the lake was boring and from my point of view even annoying to be dragged around town to see the local beliefs and religion.
Day 4 Kayaking and Hiking on//along lake Atitlan was great.
Day 5 Mayan ruins at Ixemtche - super nice but we spend a lot of time that day in the car.
All in all it was a great trip especially taking into account the very short notice we had to get it organized. Many Thanks. We're definitely planning on going back to Guatemala when we have a bit more time to stay longer.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Sep 28, 2018

Thank you for the thorough review Herman and I'm glad you enjoyed Guatemala! Mario told me afterwards that he really enjoyed your company. I know this was a very quick process from the initial conversation to your visit, hopefully we were able to provide a great getaway for you. Apologies for not being able to meet you in person, perhaps in the future. Best of luck in the new endeavors and we do hope to see you in Guatemala again in the future!

Guatemala 2018
Guatemala | Aug 4 - Aug 11, 2018

M
Mike R.
Lenexa, KS | Reviewed on Aug 16, 2018

Chris and team provided my family with the best vacation we have ever shared together.
This was the first trip to Guatemala for my 2 biological children, as well as the first trip to Guatemala for my youngest daughter that we adopted from Guatemala 13 years ago. It was also our first opportunity visit with Telma, a 9 yr old girl that we sponsor from Guatemala through the organization, Unbound.

When I first reached-out to Chris, I didn't know what to expect. I had very little knowledge... read more

Chris and team provided my family with the best vacation we have ever shared together.
This was the first trip to Guatemala for my 2 biological children, as well as the first trip to Guatemala for my youngest daughter that we adopted from Guatemala 13 years ago. It was also our first opportunity visit with Telma, a 9 yr old girl that we sponsor from Guatemala through the organization, Unbound.

When I first reached-out to Chris, I didn't know what to expect. I had very little knowledge about Guatemala, but wanted to provide my family a very special experience. With just a few suggestions for sights we wanted to see and activities that we wanted to experience, Chris created a complete 7 day itinerary, that included, hotel accommodations, guides, ride transfers, necessary equipment, etc.. no details left out. It was a completely seamless experience which made our trip so enjoyable and stress free. Chris immediately responded to all my requests and questions.

I also can not say enough about his staff. We had the pleasure to spend 4 days with Alex, our guide, who lead us through mountain biking, volcano hiking, village tours, kayaking, and who shared with us his culture and country's history. Along the way he introduced us to many locals that added to our experience. We had "Monkey" guide us up Pacaya, and make us Smores from active volcanic ash and rock. We met Mary a local villager from Santiago, who taught us how create a traditional Mayan headdress, We met Delphina and her sister, who belong to a local textile cooperative in San Juan who shared with us their family craft of making textile goods by hand. While stopping for lunch at a restaurant we were invited to make our own tortillas. Lastly, we had the opportunity to hike the ancient city of Tikal and experience the ruins with our guide Andres. He was very knowledgeable about Mayan history and was able to share the history of Tikal with our family.

Never would we have experienced so much in such a short time without the help of Chris and KimKim. Thank you guys for the trip of a life time!!!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Sep 28, 2018

Wow Mike, thank you for such a thorough and thoughtful review! These are the types of trips that are rewarding for our team and we're so glad that you and the rest of the family enjoyed your trip to Guatemala. It's hard to describe but I believe you found the personal connections with Alex, Telma, Mono, and so many other locals that make visiting Guatemala so special.

I will be sure to share your review with Alex and the rest of the Old Town Outfitters team , thank you again.

We look forward to seeing you back in Guatemala in the future!

Guatemala
Guatemala | Jun 22 - Jun 24, 2018

A
Agus S.
New York, NY | Reviewed on Aug 11, 2018

Overall, the experience is good. The guides are knowledgeable, courteous, friendly; both the guides and drivers are very professional. However, even though this was a private tour, it still felt like we were on a tour group, albeit a very small group of two, with a preset agenda and timetable. The tour was lacking flexibility as we were dashing from one destination to another, spending too much time in a destination that we had no interest in (e.g. the jade shop demonstration or the visit... read more

Overall, the experience is good. The guides are knowledgeable, courteous, friendly; both the guides and drivers are very professional. However, even though this was a private tour, it still felt like we were on a tour group, albeit a very small group of two, with a preset agenda and timetable. The tour was lacking flexibility as we were dashing from one destination to another, spending too much time in a destination that we had no interest in (e.g. the jade shop demonstration or the visit to Maximon) and too little time or not at all in something that we found interesting along the way. I felt we were constantly being told: "Now, sit here and learn about this pyramid. Now, visit this chocolate shop. Now, go in that boat to visit Maximon. etc. etc."

Perhaps it was partly my mistake for not explaining very clearly what I was looking for in a "private tour". Instead of a "private tour", perhaps what I had really wanted was simply a driver who can take me to the places that I want to visit and who can help me with the logistics of getting tickets, figuring out boat schedule, etc. And speaking of driver, our driver, Danillo, was very nice. But his driving is frightening; we always seemed to be in a rush to be somewhere at a certain time, just like in a group tour.

We felt so relieved when the tour was over and we had just a little bit of time to ourselves in Antigua.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Aug 13, 2018

Thank you for the honest and frank feedback Agus. This type of feedback is how we learn from our clients and try to always improve our service for future tours. I do think we were maybe on 2 different pages in terms of a "custom tour" vs. more of a "fixer" along the way to help facilitate your own ideas/plans. Our experience has been that most of our clients prefer to have the plans/logistics coordinated ahead of time but I appreciate your desire to do more as it comes to you. I will also... read more

Thank you for the honest and frank feedback Agus. This type of feedback is how we learn from our clients and try to always improve our service for future tours. I do think we were maybe on 2 different pages in terms of a "custom tour" vs. more of a "fixer" along the way to help facilitate your own ideas/plans. Our experience has been that most of our clients prefer to have the plans/logistics coordinated ahead of time but I appreciate your desire to do more as it comes to you. I will also have a meeting with Danilo about this driving, that's feedback that we take seriously and never would want our clients to feel unsafe during transport.

Thank you again for your feedback and business - best of luck in your future travels!

Guatemala vulcano trip
Guatemala | Jul 27 - Jul 30, 2018

Ioana
Ioana T.
Switzerland | Reviewed on Aug 02, 2018

Chris and his colleagues did a great job planning our vacation in Guatemala and we had an excellent time. The visit to Pacaya Vulcano followed by the spa experience was a treat for the entire family. The white water rafting day was fun and we were happy to hear about the noble mission of Rios Guatemala (the rafting company) which is a non-profit aiming to use the money raised from organizing adventure trips to cleanup the rivers in Guatemala and educate the local communities how important... read more

Chris and his colleagues did a great job planning our vacation in Guatemala and we had an excellent time. The visit to Pacaya Vulcano followed by the spa experience was a treat for the entire family. The white water rafting day was fun and we were happy to hear about the noble mission of Rios Guatemala (the rafting company) which is a non-profit aiming to use the money raised from organizing adventure trips to cleanup the rivers in Guatemala and educate the local communities how important is to keep the nature clean of garbage. And lastly, our tour guide Alex was really nice and we enjoyed his company for the first 2 days---very knowledgeable and passionate about Antigua history and our kids loved hanging out with him.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Sep 28, 2018

Thank you again for your business Ioana and your kind words above! Alex said he had a great time with the kids and we hope that we left a good impression of Guatemala with the entire family. Hopefully we will see you again in Guatemala one day!
Chris

Puerto Queztal Guatemala
Guatemala | Apr 2 - Apr 2, 2018

B
Bryan C.
Canada | Reviewed on Apr 09, 2018

Sebastian our guide on the hike up the volcano was great. Roasting marshmallows on the fresh lava rocks was fun!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Apr 26, 2018

Thank you again for your business Bryan. It was a pleasure to have you and your family out on Pacaya Volcano with us. We hope to see you again in Guatemala one day!
Chris

Guatemala orphange
Guatemala | Mar 24 - Apr 1, 2018

Julie
Julie L.
La Crosse, WI | Reviewed on Apr 09, 2018

Hello there,
My son and I were planning a trip back to his birthplace in Guatemala as well as visiting some orphanages along the way to bring them some donations he had collected. Chris was amazing in helping me out figuring out what was doable and what was not. I truly appreciate all his help which is why I am not giving this a worse review. I also loved our tour guide Ricardo to Rio Dulce Las Canchas and the place he sent us too. However, it really was not a replacement for what I... read more

Hello there,
My son and I were planning a trip back to his birthplace in Guatemala as well as visiting some orphanages along the way to bring them some donations he had collected. Chris was amazing in helping me out figuring out what was doable and what was not. I truly appreciate all his help which is why I am not giving this a worse review. I also loved our tour guide Ricardo to Rio Dulce Las Canchas and the place he sent us too. However, it really was not a replacement for what I told him my original plan was for that day which was a relaxing day at Semuc Champey. The first tour to Tikal was very good in that Edwardo was able to show me the rules of the road since he drove my car to Tikal. He was also able to speak to the Hertz rental car person when they lost my reservation. That was great!!
As for the other tours not so great. After great discussion with Chris that I thought the tours he was offering were far more expensive than others I found on different tour sites he assured me that they were better in quality. We initiated the early departure to Pacaya Volcano so that we could get back on the road to our next destination. We were not to be picked up at the hotel rather meet at his place in Antigua. We also encouraged him to find more people to go on the trip as it would be cheaper and more entertaining for us. They did find one more for the pacaya trip and apparently they left without us. We were told that his place was next to Central Parque and a map we had said it was on the corner of it. So we went to all 4 corners before we decided to head down a remote street and found it at 7:15. I tried to call Chris and no one attempted to call me as Edwardo did when our plane was delayed for Flores. So I feel that us being the original people for this tour and the fact that we had already paid deserved a call to see if we were having difficulty. If that had happened they would have found us one block away. I am not sure if Chris did not give him the number or he chose not to try it but either way it was unprofessional. At this time I chose to cancel our last trip in Pana as I did not see anyone else joined and I did not want to pay the huge price for a potentially unsatisfactory trip as well. Chris has graciously attempted to return some of the money however, I am not sure if I agree with taking the 25% off of the last trip as we cancelled in plenty of time.
I am not saying I would not recommend this site again but I certainly would have some reservations. I appreciate the return of monies but it would be better if it was a full return especially since the 2nd one was not exactly what we expected either but we were not asking for a return. Sorry this was long, but I guess I wanted to make sure you got all the information.

Local specialist: Chris Gwinner

Best of Guatemala - 8 Days
Guatemala | Mar 10 - Mar 17, 2018

S
Siyu W.
New York, NY | Reviewed on Mar 22, 2018

The whole trip was so great and beyond my expectation. Our leader Alex, was the most professional outdoor adventure leader I've met. He speaks English so well and took good care of everyone. He encouraged me a lot before our hiking to Volcano Acatenango. He made great meals for us during hiking. And he is a really nice guy with kindness and humanism. I appreciate a lot that Old Town Outfitters provided me a so comfortable and enjoyable trip. Other guides and drivers I met during the trip were also great. Luv them all.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Apr 26, 2018

Hi Siyu,
Thank you so much for your kind words, we always love passing along this feedback to our awesome guides and staff. We hope to see you again in Guatemala one day.
Chris

Mayan Adventure in Guatemala - 6 Days
Guatemala | Feb 14 - Feb 20, 2018

Emma
Emma L.
Plymouth Meeting, PA | Reviewed on Feb 25, 2018

Chris picked perfect activities for our trip. He understood our needs and customized our tour to our liking on the first try! Our guides were young and fun and made sure we got to our destinations. They were early/ontime and provided insightful stories into the Mayan culture in Guatemala. We loved each tour and the local connections each guide had which made our trip more special.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Feb 26, 2018

Hi Emma,
Thank you so much for your feedback, great to hear that you enjoyed Guatemala so much! I will pass along your comments to our guides and we look forward to seeing you again in the future!
Chris

Mayan Adventure in Guatemala - 6 Days
Guatemala | Feb 14 - Feb 20, 2018

V
Victoria M.
Brighton, MA | Reviewed on Feb 24, 2018

Chris, our local specialist did a phenomenal job at creating a customized itinerary on a very short turnaround when our travel plans changed right before our trip started. Chris was also really helpful in changing around our plans when there was an unexpected sickness on the trip. All of our guides were amazing. Manuel took us on a walking tour of Antigua which was a great way to start off our trip. In Monterrico, we had a really fun and relaxing afternoon kayaking with Alex. Alex was also... read more

Chris, our local specialist did a phenomenal job at creating a customized itinerary on a very short turnaround when our travel plans changed right before our trip started. Chris was also really helpful in changing around our plans when there was an unexpected sickness on the trip. All of our guides were amazing. Manuel took us on a walking tour of Antigua which was a great way to start off our trip. In Monterrico, we had a really fun and relaxing afternoon kayaking with Alex. Alex was also able to help us when our transportation fell through last minute which was invaluable. My favorite day was our tour around Lake Atitlan. Edgar is really knowledgeable and was able to answer all of our questions. He showed us the beautiful town of San Juan where we explored the women's textile co-op and did some shopping. Our last day, we took a cooking class at Guatemala Food where we made a yummy and traditional dish of Pepian with Fernando, Joaquin, Carolina, and her family. The class was a really great way to end our trip and the group was really funny.

I'm so happy we chose to use KimKim and were partnered with Old Town Outfitters to assist with our trip! Our trip to Guatemala wouldn't have been the same without them.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Reviewed on Feb 26, 2018

Hi Victoria,
Thank you for the kind words, it was our pleasure to host you and Emma on the outings during your Guatemala visit. I will pass along your praise to our guides, they always appreciate hearing from our clients. Thank you again for your business and we hope to see you in Guatemala again one day!
Chris