Kimkim Trip Reviews for Morocco

4.9
Based on 526 ratings
Read 526 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Imperial Cities Tour, Casablanca-Marrakech and the Blur Walled Town.
Morocco | Jan 26 - Feb 3, 2023

Jamal
Jamal S.
Fresno, TX | Reviewed on Feb 04, 2023

I wanted a very special birthday gift for my wife, Hanan, and I always knew that she is in love with Morocco and Moroccan traditions and culture.

Didn’t quite know where to start with the preparations, but in came Yassine and KimKim to the rescue.

From day one, planning this trip, I felt at ease with Yassine. The process was seemless. I changed my mind several times about the route we are to take and Yassine was very patient with me. More than my business, he wanted my comfort,... read more

I wanted a very special birthday gift for my wife, Hanan, and I always knew that she is in love with Morocco and Moroccan traditions and culture.

Didn’t quite know where to start with the preparations, but in came Yassine and KimKim to the rescue.

From day one, planning this trip, I felt at ease with Yassine. The process was seemless. I changed my mind several times about the route we are to take and Yassine was very patient with me. More than my business, he wanted my comfort, content and happiness with the choices I made. Yassine was never pushy, answered all my questions efficiently and in a timely manner. He was connected with me during my preparations, travel, tours, and until the very last minute when we head home.

Going to a foreign country is never easy, especially not knowing the people, places, culture and traditions. That required experience and we hit the jackpot with our driver Said Misser. From the very first moment, we knew we had a good driver and guide. Said is well versed in the English language. My wife and I spoke Arabic, but the Moroccan dialect is unique and requires a great deal of ear training. Said was more than helpful getting us through some of the more challenging situations.

I didn’t realize that our driver would be the most integral part of our trip, but that is exactly what Said turned out to be. Doing a several city tour in any country is tough, Said made the long journeys between the imperial cities of Morocco memorable and special. He was kind, respectful, knowledgeable and most of all very friendly. Said treated us like family, which is a rare quality in today’s world, especially when you’re estranged from home. I believe that we’ve developed an everlasting friendship with Said, and would recommend him highly and wholeheartedly to any one taking a similar tour as ours.

Overall, the trip, guided tours, the city choices, the Ryad choices, food choices, and the mode of transportation were excellent.

If you’re planning your next visit to Morocco, I highly recommend Yassine and KimKim for your travel needs. The price is fair given the services rendered. When planning my next multi-city tour, I’d be sure to reach out to KimKim again for their services and expertise.

Jamal and Hanan Saadah.

Hotel Reviews
72 Riad Living
Marrakech

Wonderful accommodations, great city location, amazing architecture, superb food.

Authenticity & Character
Location
Staff
Service and hospitality
Cleanliness & Comfort
Palais Amani
Fès

We personally loved this Ryad the most. It was like being at home. Amazing authenticity, good food and great hospitality. I especially loved our personal host, Abdul. He was respectful, thoughtful and very pleasant.

Authenticity & Character
Location
Staff
Abdul our personal host.
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene
Authenticity & Character
Location
Nestled in the middle of the Madina…despite being an uphill climb and difficult to navigate, it was a great location with amazing panoramic views of the city.
Staff
Cleanliness & Comfort
Four Seasons Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A true fine star hotel. It was too bad that our stay was too short. I will be sure to include the Four Seasons Casablanca in my next trip to Casablanca.
Local specialist: Yassine Echcherki

AMAZING trip around the North of Morocco
Morocco | Jan 19 - Jan 28, 2023

D
Debra S.
Ireland | Reviewed on Feb 02, 2023

Myself (Irish) and two of my friends (Canadian) spent 10 wonderful days travelling from Marrakech around the North of Morocco with lots of stops along the way. The accommodation was beautiful, the food was delicious and the route we took had such amazing scenery. Our driver Samir was brilliant, really informative at any of our stops, had some great recommendations and nothing was any trouble for him if we needed to stop for any supplies or fancied a McDonald's for breakfast one day! :) He... read more

Myself (Irish) and two of my friends (Canadian) spent 10 wonderful days travelling from Marrakech around the North of Morocco with lots of stops along the way. The accommodation was beautiful, the food was delicious and the route we took had such amazing scenery. Our driver Samir was brilliant, really informative at any of our stops, had some great recommendations and nothing was any trouble for him if we needed to stop for any supplies or fancied a McDonald's for breakfast one day! :) He was very relaxed and we really enjoyed travelling with him.
The highlight if this trip was our experience in Merzouga, the sunset camel ride across the Sahara and spending a night in a beautiful campsite with some locals who played traditional music for us and shared stories around the camp fire. Followed the next morning by some quad biking across the sand!
The day tours around different cities were also really good and we learned lots about the culture. The tour guides were really nice and very informative, showing us all the best of their cities and medinas.
The people of Morocco are so, so welcoming and we felt very safe everywhere we went and guided by Samir.

I would highly recommend KimKim, Samir and a trip to Morocco. Can't wait to go back and explore the South next time. Thank you for organising. Definitely a trip to remember! :)

All the best,

Debra, Sarah and Lauren.

Local specialist: Mohamed El Asely

Morocco - trip of a lifetime!
Morocco | Jan 21 - Jan 31, 2023

Wayne
Wayne H.
United Kingdom | Reviewed on Feb 01, 2023

Wow what can I say - this was the best holiday experience we have had. Coming from London we usually book with UK based companies but I decided to try kimkim based on the exceptional reviews and individualised tour options. My wife and I were not dissapointed and Louis delivered a tailor made itinerary that met all our expectations and more. A huge thank you to Louis for this and his excellent communication throughout the process.
Our guides Said (Marrakesh) and Mustafa (Fes) were both... read more

Wow what can I say - this was the best holiday experience we have had. Coming from London we usually book with UK based companies but I decided to try kimkim based on the exceptional reviews and individualised tour options. My wife and I were not dissapointed and Louis delivered a tailor made itinerary that met all our expectations and more. A huge thank you to Louis for this and his excellent communication throughout the process.
Our guides Said (Marrakesh) and Mustafa (Fes) were both knowledgeable, friendly and adapted our tour so that we interacted with the local community so much better than we could have managed by ourselves. We particularly enjoyed the food tour provided by Said on our first day experiencing the culinary delights of real Moroccan food at local places including the legendary snail soup!!
Our driver was Amine and by the end of the trip I can honestly say we became true friends. He was exceptional and I cannot fault him in any way. He is both knowledgeable but can also engage with his clients and adapt to any circumstances thrown at him. His driving was considerate and we felt very safe travelling with him.
There were so many highlights but I think the Camel ride and night in the Sahara Desert topped everything.
I will have no hesitation booking with kimkim for our next trip. Thank you kimkim and the entire team.

Hotel Reviews
72 Riad Living
Marrakech

Fantastic Riad. Loved the decor and the staff were all very attentive and helpful. Good quite location just next to the Medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

Fantastic place in the middle of nowhere! Had a superb evening meal here. Great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Wow. Incredible set up. Tents were warm and comfortable. Enjoyed the evening campfire Berber music and the starry night sky!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Anata
Fès

Beautiful Riad in the Medina. Fantastic breakfast with homemade cardamon honey. Musk shower gel was amazing - we bought 2 bottles to take home. Breakfast was on the terrace so needed to wrap up as cold in Jan but in the summer would be amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

Another fantastic location. Local staff which added to authenticity. Great views from our room which was on the 3rd floor terrace area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barcelo Casablanca
Casablanca

Modern hotel in the city which was a welcome change. Lovely spacious room and wide breakfast selection.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira

Stunning Riad. The rooms are amazing. We were upgraded as they were quite. Best room of the trip. Incredibly nice staff and dinner/breakfast excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Star
Marrakesh

This was the worst accommodation of the trip. Although the Riad is in the Medina it was run more as a communal with no locks on the outside of the bedroom doors and breakfast set up on a large table shared with other guests. Although we did not mind it is worth noting if you want time as a couple. The staff were not as attentive or accessible as in the other places we stayed. Considering everywhere else we stayed this was a dissapoitment for our last night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Food Tour
Morocco

Ate just about everything local. Our guide Said was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert
Morocco

Highlight of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Louis Shannon

Thanks for a wonderful trip!
Morocco | Jan 16 - Jan 19, 2023

K
Karen T.
Baltimore, MD | Reviewed on Jan 30, 2023

I am so happy we used kimkim to plan our trip to Morocco -- and even happier that kimkim paired us with Megan. She was extremely responsive and wonderful to work with. All the excursions she booked for us were wonderful and the whole trip was seamless. Our guide and driver, both named Mohammed were excellent and we felt safe and well looked after in their company.

We would highly recommend kimkim --- and Megan and team to anyone!

Local specialist: Megan Lower

We had a wonderful time!
Morocco | Jan 13 - Jan 22, 2023

Priya
Priya V.
Farmington Hills, MI | Reviewed on Jan 29, 2023

We had a wonderful time! We enjoyed the various terrain, nature and experience food and culture from different parts of Morocco.

Especial thanks to our driver Amine who is awesome and made the trip exceptional by going the extra mile every step of the way for the entire duration of our trip! He accommodated us when our bags did not make it to Rabat from Paris, made calls to the airline in French and Arabic and made the round trip back to Rabat from Fes just to pick them up! Throughout he... read more

We had a wonderful time! We enjoyed the various terrain, nature and experience food and culture from different parts of Morocco.

Especial thanks to our driver Amine who is awesome and made the trip exceptional by going the extra mile every step of the way for the entire duration of our trip! He accommodated us when our bags did not make it to Rabat from Paris, made calls to the airline in French and Arabic and made the round trip back to Rabat from Fes just to pick them up! Throughout he was very courteous and helpful with tips on how to navigate the different cities of Morocco and the sites and history. He recommended stops for food and pictures which truly enhanced our whole experience.
The guides Mustafah and Hassan are very knowledgeable and made our tours very informative. Hiking with our Guide Idris in Ourika valley was an amazing experience.

It was wonderful to sleep in the desert at Camp Chebbi . The staff though very young made up for it in enthusiasm. Then only surprise was their attempt at European style food😂. Also the camp was cold in January and we could have used extra blankets or throws near the Firepit. Here too the guides for camel ride and buggy were great!

Thanks KimKim for an amazing trip and off the beaten path Morocco experience.

Hotel Reviews
Riad Fes - Relais & Châteaux
Fes

Great hotel and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auberge Chez Pierre
Boumalne Dades
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kaiss Marrakech
Marrakech

Thank you Najma for going out of your way to assist us with recommendations for local dining and entertainment.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Ourika Valley: Hike to a Waterfall
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Imperial City and Medieval Medina of Fez
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Sefrou: The Garden City of Morocco
Morocco

Thank you Mustafa for a greater guided tour snd authentic Berber experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hammam Visit
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki

Hamid was the absolute highlight of the trip....
Morocco | Jan 22 - Jan 26, 2023

Tiffany
Tiffany M.
Shaw, DC | Reviewed on Jan 27, 2023

Hamid was the absolute highlight of the trip. A national treasure. He is so kind and funny and knowledgeable and has a true love for his country. We only had one day booked in the dessert and he really wanted us to try Berber pizza but we weren't going to have time. He surprised us by picking up a pizza before he picked us up from the Sahara then at our lunch stop he paid the restaurant to heat it up. It was so delicious and such a special experience. If we could give him 10000/10 we... read more

Hamid was the absolute highlight of the trip. A national treasure. He is so kind and funny and knowledgeable and has a true love for his country. We only had one day booked in the dessert and he really wanted us to try Berber pizza but we weren't going to have time. He surprised us by picking up a pizza before he picked us up from the Sahara then at our lunch stop he paid the restaurant to heat it up. It was so delicious and such a special experience. If we could give him 10000/10 we would.

Hotel Reviews
Paradis Du Sahara
Merzouga

Though we almost froze to death (lol) we had a great time here. It was beautiful and comfortable. We wanted to try sand boarding but couldn't find the boards or anyone to ask about it. But overall a great experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes

Beautiful hotel and rooms. The only complaint was the hotel was so empty we didn't really feel comfortable eating in the dining room. So we just ordered some skewers and asked they were delivered to our room. But the staff was nice and the space was gorgeous

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Echchaouen
Chefchaouen

Such a beautiful property. I wish we'd stayed longer

Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Asfalou

Another beautiful space however the floors were a bit dirty in the rooms. I could feel grit on my bare feet. Otherwise a fabulous stay. The food was delicious

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour
Morocco

The guide was really great and knew a lot about the Medina. It felt more regular tour and less food tour. I had mentioned I was a chef during planning and had hoped that would be reflected in the tour however it felt like we were just going to random stalls, not "the best" ones like I have done on past tours. But like I said, he was a great guide and we did try several things - maybe this is the style that is done here. I would definitely recommend the guide to friends for a walking tour but maybe not food specific.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Fes

Kamal was incredible. What a wealth of knowledge. We only had 4 hours but I could have listened to him all day. Absolutely brilliant.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Insist on having Hakim for your trip to Morocco
Morocco | Jan 8 - Jan 19, 2023

S
Samuel I.
Nicetown-Tioga, PA | Reviewed on Jan 25, 2023

Hakim is a gem! Throughout our trip with more than two dozen people, Hakim was attentive, helpful, courteous, informative, warm, generous, knowledgeable, and fun. I have been on many trips and tours and have seen all levels of service. Hakim is the best you can hope to find. Don't visit Morocco without him!

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Jan 31, 2023

Dear Sandy,
Thank you so much for your outstanding review, your kind words, and most of all, your valuable recommendation!
It has been truly a great pleasure to meet you and enjoy the 12-day trip all together, sharing great memories that will 100% last forever in our minds.
I will be more than glad to meet you again in the near future to live another beautiful experience!
Wishing you and your wife all the success.
Best,
Hakim

Hakim and Hanyn were fantastic. Professional ...
Morocco | Jan 8 - Jan 19, 2023

M
Mark J.
| Reviewed on Jan 20, 2023

Hakim and Hanyn were fantastic. Professional and knowledgeable. It was a large group of about 27 people, but we all had a great time. The two of them put in extra time when one of the group got ill and they were flexible with meeting our wishes.///mark

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Jan 23, 2023

Dear Mark,
Hello Hello, as Hanyn used to say whenever he picks up the mic to speak on the bus!😂 😂 
Thank you so much for your valuable, motivating, and really outstanding review. It has been a truly absolute and really great pleasure to work with you and your group. It was so exceptional being part of your experience in Morocco, enjoying the tour, and learning about the history, culture, and especially the architecture of the country.
I hope we can work again in the future. We'll be more than... read more

Dear Mark,
Hello Hello, as Hanyn used to say whenever he picks up the mic to speak on the bus!😂 😂 
Thank you so much for your valuable, motivating, and really outstanding review. It has been a truly absolute and really great pleasure to work with you and your group. It was so exceptional being part of your experience in Morocco, enjoying the tour, and learning about the history, culture, and especially the architecture of the country.
I hope we can work again in the future. We'll be more than happy to welcome you all and your beloved ones. This was your first visit to my country, and I'm pretty sure it will not be the last!
All the respect and appreciation to you, dear Mark!
Best,
Hakim

8 Days of Moroccan Highlights, Marrakech to M...
Morocco | Jan 11 - Jan 18, 2023

P
Paul D.
United Kingdom | Reviewed on Jan 19, 2023

8 Days of Moroccan Highlights, Marrakech to Marrakech an 1800Kms road trip.
Marrakech, dades valley, Ait Ben Haddou, Ouarzazate, Tinghir, Gorge Toudgha, Merzogha, Fes, Rabat and Marrakech.

We were accompanied by our driver/guide throughout the trip. Rafiq. He was a very competent and considerate driver and he was very knowledgeable about all the areas and places we visited. He was also an extremely nice guy who went over and beyond to make our trip memorable especially on my wife's... read more

8 Days of Moroccan Highlights, Marrakech to Marrakech an 1800Kms road trip.
Marrakech, dades valley, Ait Ben Haddou, Ouarzazate, Tinghir, Gorge Toudgha, Merzogha, Fes, Rabat and Marrakech.

We were accompanied by our driver/guide throughout the trip. Rafiq. He was a very competent and considerate driver and he was very knowledgeable about all the areas and places we visited. He was also an extremely nice guy who went over and beyond to make our trip memorable especially on my wife's birthday. However, in each place we had a local guide who was a specialist for the city. Hassan for Marrakech and Said for Fes were excellent.
The accommodations selected by Sharon based on our specification were excellent and gave us a very good insight into Moroccan high life. The Ryad Paradise delivered the best dinner of the entire trip.
I would strongly recommend this company and this itinerary to anyone wanting their first taste of Moroccan culture but in some style.

Activity Review
Guided Tour of Fes
Fes

Said, the local tour guide was very interesting and extremely knowledgeable and made the tour a long but fun day.

Quality of Experience
The guide was brought up in the city so could speak about his own experiences in the city which made the history very real.
Guides, Drivers and Staff
As guests from the UK, all could speak very good English and all had a good sense of humour
Transport
Clean, on time and a good driver, never felt at risk and always courteous to other road users
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Reviewed on Jan 19, 2023

Hi Paul,

Thanks for taking the time to write us such an amazing review. We are thrilled that you had a memorable trip to Morocco and that your wife's birthday was special! Also glad to hear that you enjoyed your time with Rafik, Hassan, and Said. We agree with your assessments and are super happy to have found Said as, believe me, all local guides are not equal! Thanks for the positive feedback regarding Riad Paridise, too. They are a fairly new riad and we just started working with them. I... read more

Hi Paul,

Thanks for taking the time to write us such an amazing review. We are thrilled that you had a memorable trip to Morocco and that your wife's birthday was special! Also glad to hear that you enjoyed your time with Rafik, Hassan, and Said. We agree with your assessments and are super happy to have found Said as, believe me, all local guides are not equal! Thanks for the positive feedback regarding Riad Paridise, too. They are a fairly new riad and we just started working with them. I know that they use fresh and locally sourced ingredients because we ran into the owner at the weekly market in Kelaat M'Gouna a few weeks ago!

Thanks again for the great review and thanks even more for trusting us with you trip!
Take care and keep in touch,
Sharon, Rafik, and the rest of the Morocco Immersion Family

Magnificent Morocco
Morocco | Dec 23 - Dec 31, 2022

E
Eliana B.
Rockville, MD | Reviewed on Jan 18, 2023

From the moment we began planning the trip with Yassine and then Louis, we were off to a great start. They tailored our trip to match our interests and tastes. They answered our questions and messages in a timely manner and provided very good customer service.

Upon arrival in Casablanca, we were welcomed by the amazing Amine whose energy and enthusiasm about our pending adventure was infectious. Amine truly made the trip even more special with his warmth and hospitality. His ability... read more

From the moment we began planning the trip with Yassine and then Louis, we were off to a great start. They tailored our trip to match our interests and tastes. They answered our questions and messages in a timely manner and provided very good customer service.

Upon arrival in Casablanca, we were welcomed by the amazing Amine whose energy and enthusiasm about our pending adventure was infectious. Amine truly made the trip even more special with his warmth and hospitality. His ability to navigate the challenging roads gave us confidence.

In Fes we stayed at the Riad Mazar Fes which was not only beautiful and comfortable but Siham and Aziz took great care of us. The authentic breakfast was delicious and particularly memorable. Mohamed, our guide in the Medina, was extremely knowledgeable which also added to the experience.

The Sahara desert, from the sunset camel ride, to the glamorous luxury Camp Chebbi, to the sunrise sand boarding, to the very fun quad ride back to Merzouga was a one-of-a-kind experience.

Stephanie and Ibrahim at the Kasbah Isfoula were also great hosts and we enjoyed a great dinner at the hotel restaurant. The charismatic Aziz, our guide in Ait Ben Haddou , integrated his experiences being an extra in well known movies and TV series into the narrative to everyone's delight.

In Marrakesh, our guide Rachid was totally awesome. The cooking class at the Clock Cafe is a must do. Mohammed our chef was terrific and the food we all made was delicious.

Overall, KimKim planned the perfect trip!

Local specialist: Yassine Echcherki

Superb *Chef’s Kiss*
Morocco | Dec 26 - Jan 8, 2023

Raina
Raina P.
Traverse City, MI | Reviewed on Jan 18, 2023

To say that I fell in love with Morocco would be an understatement; and I owe a huge debt of gratitude to Hakim for making that possible and for having created an amazingly unforgettable experience for my family!

From the onset of planning, it was clear that he was dedicated to meeting and satisfying all of our expectations, and he continuously exceeded them. Not only was he extremely knowledgeable about both the potential and the limitations of such a trip, but he seemed to have a... read more

To say that I fell in love with Morocco would be an understatement; and I owe a huge debt of gratitude to Hakim for making that possible and for having created an amazingly unforgettable experience for my family!

From the onset of planning, it was clear that he was dedicated to meeting and satisfying all of our expectations, and he continuously exceeded them. Not only was he extremely knowledgeable about both the potential and the limitations of such a trip, but he seemed to have a natural intuition in understanding our vision of what we hoped to experience. As such, his meticulous planning resulted in a finely executed series of events that compounded into a beautiful memory. Not to mention, he went above and beyond in creating an itinerary that was both exciting and intriguing for the adults, and yet still manageable enough for the patience and span of attention of a 4 year old child. To balance the needs of all is no easy task, But Hakim seemed to do so seamlessly.

I would also like to commend him for his very personal service to us. At one point during the tour, my mom had left a credit card behind at a hotel hours and hours away, and Hakim was able to personally return the card to us in another city. We were grateful for his effort to safeguard our property, and continue to be entirely impressed by this gesture.

Hakim could not have planned a more perfect trip for our family, and in doing so has most certainly guaranteed that we will be back— and that we will highly recommend both Hakim and KimKim to anyone seeking excellent service for in their travel planning to Morocco.

I would be remiss if I did not extend a special shout-out to our dependable driver, Mohamed, who was a dream come true from the moment we met. After flight delays, cancellations, lost luggage and an exhausting trip across the Atlantic, he greeted us with a warm & welcoming smile, genuine kindness, and a calming energy, which gave us the reassurance that we were in very good hands. Throughout the entire tour he was endlessly patient— providing us with knowledge, insight and humor. He brought so much joy to my family (my 4 year old daughter, especially) during our long hours on the road. What a gift it was to have had him as our driver for the duration of the trip! We felt extremely lucky to have him, and are very honored to now call him a friend.

Suffice it to say, not only do these men deserve special recognition for their outstanding service, but they ought to be compensated and rewarded— accordingly and generously. We could not have been happier!

The KimKim team is so fortunate to have these immensely valuable partners in its organization, and we wish them continues success!

Clearly, the majority of the accolades belong to Hakim and Mohamed; however, we were equally pleased with many special guides we met along the way: Yusef, Hafeed & Sharif, in particular. Bravo to these gentleman who provided us with brief, but excellent, service, as well!

Hotel Reviews
Riad Fès - Relais & Châteaux
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE

Amazing Experience
Morocco | Jan 5 - Jan 15, 2023

V
Victoria L.
Ringold, OK | Reviewed on Jan 17, 2023

We had an amazing experience working with Megan to plan a tour of Morrocco. Our trip was well organized and we had knowledgeable and friendly guides in every city we stopped in.

Local specialist: Megan Lower

I thought the trip was amazing! Hichom our dr...
Morocco | Dec 29 - Jan 8, 2023

P
Pamela C.
Los Angeles, CA | Reviewed on Jan 17, 2023

I thought the trip was amazing! Hichom our driver was the best ever! Very friendly, attentive and overall a very nice person. I enjoyed our guides in each city. They were knowledgeable and prideful of their people, city, country and culture. The Mosques were beautiful but we saw a lot of them which a bit much but enjoyed. I would have liked more time to shop at the fine jewelry shops in Rabat and the other market places but there was was some much ground to cover. I kinda felt we were in an... read more

I thought the trip was amazing! Hichom our driver was the best ever! Very friendly, attentive and overall a very nice person. I enjoyed our guides in each city. They were knowledgeable and prideful of their people, city, country and culture. The Mosques were beautiful but we saw a lot of them which a bit much but enjoyed. I would have liked more time to shop at the fine jewelry shops in Rabat and the other market places but there was was some much ground to cover. I kinda felt we were in an endurance race to cover everything but we had to cut out a hike because we were tired from being on the “ go” so much. One to two hour guided tours turned into 4-5 hours which was a bit much at times. The hotel host s were very accommodating and hospitable. Loved the Sahara and camel ride! Just wonderful ! The relaxing massage at the end of the trip was a great way to reset and prepare for the travel back to the USA. Overall, one of my best trips! Had the best time! Thanks to everyone who made this possible. Thank you Hakim for putting this together! -Pam

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Jan 17, 2023

Dear Pamela,

Thank you so much for your time and for sharing with us you experience.

I certainly agree with you that Hicham offers exceptional service, his hospitality and flexibility are quite remarkable. I am also glad to hear that you enjoyed both your guided tours and the time with our guides.
I will keep in mind your remarks regarding the Mosques as well as the pace of the trip for our future travelers. That is definitely a great note.
I am also very happy to hear that on an over all,... read more

Dear Pamela,

Thank you so much for your time and for sharing with us you experience.

I certainly agree with you that Hicham offers exceptional service, his hospitality and flexibility are quite remarkable. I am also glad to hear that you enjoyed both your guided tours and the time with our guides.
I will keep in mind your remarks regarding the Mosques as well as the pace of the trip for our future travelers. That is definitely a great note.
I am also very happy to hear that on an over all, you enjoyed your trip, the company of our guides, your driver as well as the selected accommodations and activities.

Best,
Hakim

Morocco Vacation, Dec 2022 - Jan 2023.
Morocco | Dec 25 - Jan 4, 2023

G
Gopal P.
San Jose, CA | Reviewed on Jan 17, 2023

Our entire Morocco trip was world class in every way. The schedule was well prepared and the guides and the driver chosen for this trip were excellent. The hotels that were chosen for the trip were outstanding with the best customer service that we could get anywhere in the world.

There were only couple of small hiccups with the hotel reservation in Casablanca and the garden tickets in Marrakech but they were resolved very quickly. The guides chosen for the different visits in different... read more

Our entire Morocco trip was world class in every way. The schedule was well prepared and the guides and the driver chosen for this trip were excellent. The hotels that were chosen for the trip were outstanding with the best customer service that we could get anywhere in the world.

There were only couple of small hiccups with the hotel reservation in Casablanca and the garden tickets in Marrakech but they were resolved very quickly. The guides chosen for the different visits in different cities were very knowledgeble as well as patient in taking us to all the key sites in the specific cities. Our driver was also very patient because my children were sick one of the days and so we had to make some adjustments to the travel plan to accommodate that. We were four of us and so I am sure each of us have our own memorable spots during our travel. For me it was Marrakech and our stay in the desert in Merzougah. Both were outstanding and showed us very different aspects of Morocco. The one aspect of Morocco that we all loved is the people who made us very welcome in every city that we visited. That is testament to the country being a fantastic place for tourists to come to and learn about and understand what Morocco is all about. Even though we did not speak Arabic or French, it was easy to communicate with anyone who dealt with tourists because English was very well spoken and understood everywhere.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

A really unique experience of staying in the desert in a camp. We celebrated the New Years Eve there and so, sitting in the bonfire as we counted down to midnight was memorable. The only issue with the Tiziri Camp was the lack of hot water in the showers. That is definitely something that should get resolved because with the winter cold, it is almost impossible to shower with the cold water.

Authenticity & Character
Very unique.
Location
Very close to where our camel ride was finished.
Staff
Very hospitable
Cleanliness & Comfort
Very clean but lacked hot water needed for showers. That should be fixed.
Palais Sebban
Marrakech

Beautiful hotel with a lot of history. It was our first place in Morocco and we enjoyed the stay there.

Authenticity & Character
Beautiful place and a great bar.
Location
Very close to the city center and we could just walk out whenever needed to get around.
Staff
As with all other places in Morocco, the staff was excellent.
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

One of the most luxurious rooms from our trip. This was the day when our children were sick and so we stayed in our room most of the time and just had dinner at the hotel too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very comfortable hotel for tourists
Riad Salam Fes
Fes

One of the most beautiful hotels you can stay at.

Authenticity & Character
Location
Very close to all the major activities in Fes.
Staff
Cleanliness & Comfort
Only issue is the lack of a bar in this hotel. When we stayed in Marrakech, we would sit in the bar at night and that is something we missed at the Riad Salam Fes.
Lina Ryad & Spa
Chefchaouene

Beautiful hotel in a beautiful city.

Authenticity & Character
Location
Walking distance from all activities, restaurants etc. So, from a location standpoint, this was perfect.
Staff
Cleanliness & Comfort
Very nice and a very good breakfast at this hotel
Movenpick Hotel Casablanca
Casablanca

We spent our last night in Morocco here and it is a world class hotel like in any big city around the world. This is not so unique to Morocco as the other hotels we stayed at were.

Authenticity & Character
Regular nice big hotel.
Location
Close to the ATM and other activities in Casablanca
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Jan 18, 2023

Hi Gopal,

We are so thankful to have such an awesome review.

It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be... read more

Hi Gopal,

We are so thankful to have such an awesome review.

It was an exceptional pleasure planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us in progress and push us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be thrilled to hear that you had a great experience and everything went as planned.

Looking forward to guesting you again in our gorgeous country.

Best,
Abdel

I want to thank KimKim and especially Hakim f...
Morocco | Dec 29 - Jan 8, 2023

L
Lorena R.
Los Angeles, CA | Reviewed on Jan 16, 2023

I want to thank KimKim and especially Hakim for the wonderful time we had in Morroco. Every day we spent in Morroco was a wonderful adventure, all the tour guides were very knowledgeable. I also want to thank Hicham, our driver, he was just amazing.
Lorena read more

I want to thank KimKim and especially Hakim for the wonderful time we had in Morroco. Every day we spent in Morroco was a wonderful adventure, all the tour guides were very knowledgeable. I also want to thank Hicham, our driver, he was just amazing.
Lorena

Hotel Reviews
Riad Dar Dar
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kenzi Sidi Maarouf Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad La Perle De La Médina
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Desert Camp
Merzouga

The camp was great and the food delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GuestHouse Bagdad Café
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Jazira
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Guided Tour in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Fes

The guided tour and guide were great, but I think 6 hours is a little long.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Hammam & Massage
Morocco

This was a great way to end our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Jan 17, 2023

Dear Lorena,

Thank you so much for sharing with us your experience in Morocco. I am very happy to hear that you fully enjoyed your tour and trip as well as the services we arranged for you. I hope you left Morocco with great memories as well.

Best,
Hakim

Memories to last a lifetime!!
Morocco | Dec 25 - Jan 7, 2023

Pavitra
Pavitra R.
Chicago, IL | Reviewed on Jan 15, 2023

Our two-week family trip to Morocco over winter break was a very memorable one. It was very well planned and executed by our tour organizer Hakim and our driver, Rahim. Anytime you organize a trip with multiple stops and destinations it can get a bit stressful. However, Hakim organized a perfect tour package for us with nine stops over fourteen days!! We started in Casablanca and made our way to Rabat, Tangier, Chefchouen, Fes, Erfoud, Todra Gorge, Marrakech, and Essaouria. We had our... read more

Our two-week family trip to Morocco over winter break was a very memorable one. It was very well planned and executed by our tour organizer Hakim and our driver, Rahim. Anytime you organize a trip with multiple stops and destinations it can get a bit stressful. However, Hakim organized a perfect tour package for us with nine stops over fourteen days!! We started in Casablanca and made our way to Rabat, Tangier, Chefchouen, Fes, Erfoud, Todra Gorge, Marrakech, and Essaouria. We had our own van which was always very clean and comfortable, and we never felt terribly rushed as we went from one city to another. Our tour guides were very good, particularly in Marrakech. We also did a food tour in Marrakech and we were pleasantly surprised that there were a lot of options for vegetarians and vegans. Thank you Tariq for a great interactive gastronomic tour!
Hakim was always in touch with us during our vacation and Rahim was always with us and made sure the hotel check ins went smoothly. We have to thank Rahim for driving us around the country from the Imperial cities to the Atlas Mountains and to the coastal shores safely and efficiently. He always took us to the perfect restaurants along the way for lunch stops which we very much appreciated. Hakim planned a fantastic trip for us and Rahim executed it perfectly by making sure we got from one destination to the next safely and on time. Our Moroccan vacation came together very smoothly and exactly as planned like pieces on a puzzle fitting together in the right spot. We had great experiences, met some wonderful Amazigh people, and now have memories to last a lifetime.

Hotel Review
Lina Ryad & Spa
Chefchaouene

This was probably one of our favorite riads in Morocco. The place is incredibly beautiful and the rooms are very comfortable. Breakfast in the morning was excellent with plenty of options. Lovely place in Chefchouen!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Jan 16, 2023

Dear Pavitra,

What a great honor to receive your amazing feedback!

I am very happy to hear that your journey went perfectly and I am glad that you got to experience Morocco to the fullest in the most efficient way. I must agree that Raheem has a remarkable service.
I would also like to thank you for your easy and smooth communication throughout the planning of your trip. It definitely made it a lot easier to know what you would expect and certainly helped me plan and come up with your... read more

Dear Pavitra,

What a great honor to receive your amazing feedback!

I am very happy to hear that your journey went perfectly and I am glad that you got to experience Morocco to the fullest in the most efficient way. I must agree that Raheem has a remarkable service.
I would also like to thank you for your easy and smooth communication throughout the planning of your trip. It definitely made it a lot easier to know what you would expect and certainly helped me plan and come up with your itinerary.
Great Family pictures! I hope that you will keep your memories from Morocco for a quite long time.

Best,
Hakim

Morocco - An experience for a life time
Morocco | Dec 18 - Dec 31, 2022

L
Lekshmi S.
San Diego, CA | Reviewed on Jan 15, 2023

Morocco was in our bucket list for quite sometime and we decided to take a trip on Dec 2023. We got really busy with our work and family didn't had much time to do the research.

I stumbled upon KimKim during a quick search about Morocco. My criteria was to go with a locally owned company and I noticed Abdellah's Origin Travels. Given rave reviews, I decided to given him a call. I am so glad I did.

His itinerary was fool proof, chose best experiences, hotels and he even considered... read more

Morocco was in our bucket list for quite sometime and we decided to take a trip on Dec 2023. We got really busy with our work and family didn't had much time to do the research.

I stumbled upon KimKim during a quick search about Morocco. My criteria was to go with a locally owned company and I noticed Abdellah's Origin Travels. Given rave reviews, I decided to given him a call. I am so glad I did.

His itinerary was fool proof, chose best experiences, hotels and he even considered experiences for our kid . What a trip that was !
We loved every aspect of it! Ilyaas our driver and guide kept in mind every minute details and things we requested for and accommodated it. Said & Abdellah kept in touch with us throughout the trip.

We love handmade & handicrafts. They took us to best co-operatives and souks. Fez is an unforgettable experience, so is Merzouga. To Camel keepers , local guides, Berber families ,Nomads , Riad & Kasabh staffs , Abdellah,Said &Ilyas : We can't thank you enough for the experience. We learned to be more kind , humble and appreciative of the diverse world we live in.
, we met.

Being a foodie, I can't stop without a review on food .We had so many great meals but the best one we liked was a Berber dish prepared for us at Merzouga. The Kasabh name is Takojt. The meat & egg prepared the Berber way, OMG! It was out of this world.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Jan 16, 2023

Hi Lekshmi,

Thank you so much for such incredible feedback. We are happy to see that you had a 5-star experience at our company.

On behalf of all the members of our team, we would like to thank you for such precious words which are highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our... read more

Hi Lekshmi,

Thank you so much for such incredible feedback. We are happy to see that you had a 5-star experience at our company.

On behalf of all the members of our team, we would like to thank you for such precious words which are highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our guests with memorable journeys and make them enjoy the scenic beauty of our country to the fullest. The entire team at Original Travels really appreciate your awesome review.

Thank you again and looking forward to serving you again in the future.

Best,
Abdel

Amazing trip!!!!!!
Morocco | Dec 29 - Jan 9, 2023

CAROLA
CAROLA D.
Argentina | Reviewed on Jan 15, 2023

I must say it has been a pleasure to hire kim kim for this trip, I strongly recommend the planning and care of Said an the service, the driving skills and the amability of Abdellah.
Great picks for the hotels and we were able to scroll the best of Morocco in merely 12 days due to a great planning offered by Kim Kim.
No one would regret hiring them: good prices, good choices, excellent services!!! read more

I must say it has been a pleasure to hire kim kim for this trip, I strongly recommend the planning and care of Said an the service, the driving skills and the amability of Abdellah.
Great picks for the hotels and we were able to scroll the best of Morocco in merely 12 days due to a great planning offered by Kim Kim.
No one would regret hiring them: good prices, good choices, excellent services!!!

Hotel Review
Ksar El Kabbaba
Skoura

Excellent hotel services, food, hammam and massages

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Jan 16, 2023

Hi Carola,

Thank you so much for leaving us such an awesome review, it's highly appreciated.

It means the world to us that you have enjoyed your journey with our company and we catered to your wishes and needs. Satisfaction of our guests is part and parcel of our job and we always do our best to keep the top-notch service and make our guests' experiences unique and memorable.

Thanks again for your feedback and looking forward to having you once again in our country:)

Best Wishes,
Abdel

3 generations of travelers, 8 days in Morocco
Morocco | Dec 12 - Dec 18, 2022

Astrid
Astrid K.
Bonney Lake, WA | Reviewed on Jan 15, 2023

We spent 8 days in Morocco and left with enough reasons to return over and over again. The country and its people have so much to offer - regardless of your interests. We travelled as a family of 3 generations and everyone delighted in each and every day. Ilyas (our driver) definitely takes care to maintain relationships throughout the country which had the additional benefit of opening doors to conversations and opportunities throughout our visit (and his driving was great, too).

whether... read more

We spent 8 days in Morocco and left with enough reasons to return over and over again. The country and its people have so much to offer - regardless of your interests. We travelled as a family of 3 generations and everyone delighted in each and every day. Ilyas (our driver) definitely takes care to maintain relationships throughout the country which had the additional benefit of opening doors to conversations and opportunities throughout our visit (and his driving was great, too).

whether you have been previously or not, we highly recommend this team to provide you the trip you are looking for.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Am amazing place to spend time and if you need to cut your trip short, don’t do it here. You won’t want to leave.

Authenticity & Character
listening to and playing drums
Location
Staff
Their kindness and humor
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

This hotel is somewhat of a necessity given it’s location. While the rooms were adequate, it didn’t match the rest of the stays in hotels we stayed in in regards to comfort and quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Showers and hot water access
Riad Le Pèlerin
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco

From beginning to end, the experience was exceptional including thoughtful consideration for the fragile environment we were in. Sunset in the Sahara with a fantastic guide, music by moonlight and exceptional tents and food.

Quality of Experience
Food
Guides, Drivers and Staff
Amazing!
Transport
Hiking and lunch with a local family in Dades Valley
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Jan 16, 2023

Hi Astrid,

Thanks for devoting some time to leave us such an awesome review.

We are really happy to hear that you spent a great time in Morocco and you had a unique and lifetime experience. It really makes our day when we learn that our guests enjoyed their trip and we make their journeys memorable. All the members of our company will be thrilled to hear such compliments; I will make sure to pass your positive feedback on to them.

Thank you again and looking forward to having you once again in our country:)

Best Wishes,
Abdel

Our trip to Morocco was an amazing experience...
Morocco | Dec 30 - Jan 8, 2023

colleen
colleen o.
West Torrington, CT | Reviewed on Jan 15, 2023

Our trip to Morocco was an amazing experience. We would like to thank our driver Soukiana Arrabhi for her professionalism and warmth. Soukiana went above and beyond to make us feel comfortable. She is one of the few female drivers in Morocco. My sister and I were so lucky to get her. We are huge coffee drinkers and she knows all the great stops to get coffee during our drive through Morocco. She is also a fantastic photographer - an expert at the group selfie!

We also want to give a shout... read more

Our trip to Morocco was an amazing experience. We would like to thank our driver Soukiana Arrabhi for her professionalism and warmth. Soukiana went above and beyond to make us feel comfortable. She is one of the few female drivers in Morocco. My sister and I were so lucky to get her. We are huge coffee drinkers and she knows all the great stops to get coffee during our drive through Morocco. She is also a fantastic photographer - an expert at the group selfie!

We also want to give a shout out to our fantastic guide in Marrekesh - Hannan Eland. Hannah is very knowledgable in the history of Morocco which is what we wanted to learn while we were there. She found us a fantastic pharmacy to buy natural health care products like eucalyptus crystals and snail cream for wrinkles. They go through the whole process of how the products are made and how they work.

The whole trip was fantastic but our 2 favorite places/experiences were at Tiziri Camp in the Sahara desert run by Imazighen people and the Dar Rihana riyad in the Dades Gorge. There is nothing like sleeping in the desert! It is so quiet and serene. The camp employees did everything from lead the camels to cooking meals and also entertaining us with Berber music by the moon light and camp fire. As for Dar Rihana - the hotel is gorgeous and the chef is amazing. I was not expecting this diamond in the middle of the mountain valley. It is truly an oasis.

We had a fantastic trip and I would recommend it to anyone, Thank you Kimkim team!!!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Staying at Tiziri Luxury Camp was one of the highlights of our trip. The gentlemen that run the camp are fantastic hosts! They did everything from get us to the camp by truck, ATV or camel (the camels were very well taken care of in case anyone is worried), cook and serve all of the fantastic meals, and provided beautiful Imazighen music by the camp fire. The accommodations are gorgeous and comfortable. It was truly a magical experience. The Sahara desert is so quiet at night and the sunrise is stunning. We would stay longer next time. Thanks Tiziri Camp for all of the hard work that you do. They are eco-friendly on top of everything!

Authenticity & Character
Imazighen music by the camp fire and learning about the history and culture of the people
Location
The desert
Staff
The guys did a great job!!
Cleanliness & Comfort
Unbelievable that this little paradise is in the desert!
Dar Rihana Dades
Douar Ait Ouffi

Dar Rihana is a gem in the Dades valley. I have to say I was pleasantly surprised as I never imagined there would be such a beautiful little riyadh in the middle of the gorge. We were served mint tea and delicious home made almond cookies out on the patio before we went to our room. The hotels decor is gorgeous with all type of interesting detail in the design. It has a fresh new feel to it but keeps a 'true to Morocco culture' look. An even bigger surprise was the food. The chef put out a 6 course dinner that was fantastic. The food was creative but still all Moroccan flavors. My favorite was a goat cheese tart with spicy tomato roulade and a dough crust. The two brothers who own and run this riyadh have something amazing going. We have already recommended it to people that we know. I would actually like to doing some hiking in the valley and stay longer next time.

Authenticity & Character
It was clean, beautiful and comfortable
Location
Beautiful in the bottom of the valley
Staff
Two amazing brothers run it and the rest of the staff are fantastic.
Cleanliness & Comfort
Beyond clean and comfort. The bathroom shower was special and the beds were big with lots of blankets,
Palais Sebban
Marrakech

It is a beautiful riyadh hidden away in the Medina. I was so surprised that the outside looks like nothing and when you open the door you enter a paradise. This place definitely had that feel. We loved our room, the service was amazing and the location is perfect. Thank you Palais Sebban for the great experience. I also got to watch one of the workers make msemman for our breakfast. I will be trying it at home. It is a delicious fried yeast dough that is served with honey or jam. Yummy.

Authenticity & Character
Gorgeous place
Location
Perfect
Staff
Staff was friendly and helpful
Cleanliness & Comfort
Our room was beautiful. Clean, private, comfortable. It felt like we had our own apartment with a roof top patio.
Lina Ryad & Spa
Chefchaouene

Loved this beautiful little riyadh. Our room was on the top floor so we had a patio overlooking the city and country side. It was the whole top floor. We ate our dinner there and the food was excellent. Cannot say enough about the wonderful staff. I would stay here again.

Authenticity & Character
Authentic Moroccan style riyadh - beautiful.
Location
It is was in the Medina and overlooked the whole city so the views from our roof top patio were amazing.
Staff
So welcoming and accommodating - shout out to the guys who carried our heavy suitcase up all the stairs in the Medina.
Cleanliness & Comfort
Very clean and the beds were so cosy!!
Riad Salam Fes
Fes

We stayed here for New Years Eve. The room was cute. The service was very good. My favorite things were the hamman (massage and bath), the pecan cookies (I want that recipe!), the gorgeous interior design and the location. There was a New Years Eve dinner which included entertainment. There was a young Moroccan woman at the table next to us who got up and gave the belly dancer a run for her money. She told us that she learned how to shimmy on Youtube. It was a great cultural experience. The food was also excellent.

Authenticity & Character
Beautiful Moroccan design
Location
right in the middle of everything - perfect
Staff
Very professional. The two sisters who did our hammems were fantastic!
Cleanliness & Comfort
Very clean and comfortable
Activity Reviews
Guided tour of Tangier
Morocco

Our driver/guide Soukiana Arrabhi was a total professional. She showed us the city and then we went to our next destination. Soukiana was our driver the whole trip. Our experience would not have been the same without her.

Quality of Experience
beautiful city - easy to fly into
Guides, Drivers and Staff
The best
Transport
On time, clean car, smart friendly female driver, vert accommodating especially with our coffee stop requests
Transfer to Fes, Roman Ruins of Volubilis & Meknes
Morocco

We got a guide at the entrance. Make sure to go with the guides that have a badge. Our guide Mohammed was excellent. There is so much history at this site. Very much worth seeing with a good guide.

Quality of Experience
love the history
Guides, Drivers and Staff
we had our driver Soukiana and found an excellent guide at the entrance - guide is an extra cost plus tip so bring cash
Transport
I loved driving through Morocco with Soukiana because we really got to see the country.
Half-Day Guided Sightseeing in Fes
Fes

Fes was our first stop where we really got to explore the Medina. Mohammed our guide was fantastic. He took us to the leather shop/tannery, carpet shop where we learned how the make beautiful carpets, clothing shop where they weave and make all of the products, and the ceramic shop where we watched craftsmen making pots/tiles/tables and more. At each place we learned about how these trades are done which is a huge part of Moroccan history. Of course you are encouraged to buy things at each place. The tour is a historical and cultural experience.

Quality of Experience
Mohammed our guide
Guides, Drivers and Staff
Mohammed
Transport
Soukiana
Guided Tour of Marrakesh
Marrakesh

Marrakesh is such a vibrant city. Our guide Hanan Elaadi was extremely knowledgable about the history of Marrakesh and Morocco. We were in very good hands with her. She did not let us out of her site. She also found us a fabulous shop with natural products for health care - skin products, eucalyptus crystals, spices, hair care products. We bought snail slim for our wrinkles - I think it is working!!! Hanan also found a good restaurant at the edge of the Medina to stop for lunch and do some people watching.

Quality of Experience
our guide Hanan
Guides, Drivers and Staff
Knowledgable and kind
Transport
our driver and guide
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco

The highlight of our trip was staying at the Tiziri Camp in the Sahara desert. The desert camp is beautiful. The tent and accommodations were clean, comfort and luxurious. Food was excellent. The men running the camp went out of their way to make our time there a 'true one of a life time' experience.

Quality of Experience
Sitting around the fire under the stars listening to the camp workers play amazigh music was a real experience.
Food
Wonderful food.
Guides, Drivers and Staff
The camp staff were all fabulous.
Transport
We did ride the camels but you can take a jeep or ATV.
Transfer to Dades Valley via Todra Gorge
Morocco

I was not expecting such a wonderful little riyadh in the middle of the mountains. The Dades valley is a site to see - gorgeous. We would definitely go back to Dar Rihana riyadh and spend some time hiking in the gorge. The food was super fantastic at Dar Rihana. The two brothers that own it have a great thing going.

Quality of Experience
Dar Rihana riyadh and the food there
Food
The chef at Dar Rihana is top notch. We were served a 6 course meal that rivals some of the meals I have had in top NYC restaurants.
Guides, Drivers and Staff
The owners and staff at Dar Rihana are top notch.
Transport
The drive was stupendous and a bit scary. The roads are super curvy around the mountains and narrow. Thank goodness for our expert driver Soukiana.
Transfer to Marrakech via Dades Valley, Ouarzazate & Aït Benhaddou
Morocco

We stopped at a casbah that is a UNESCO heritage site. It was really nice to get out and spend some time walking around.

Quality of Experience
The casbah
Food
none
Guides, Drivers and Staff
We did a self tour but ended up being near a group with a guide so we heard a few historical things. We read about the casbah online.
Transport
Soukiana
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Reviewed on Jan 21, 2023

Hi Colleen,

Thank you so much for giving us such a perfect rating and for recommending our company to other travelers.

It was a pleasure to host you in our beautiful country and make your journey an unforgettable one. We really love to read that you enjoyed all the destinations and activities we have designed for you and the hospitality provided by the members of our team. We always value our guests' feedback and take it into consideration so as to improve the guest's experience and enhance... read more

Hi Colleen,

Thank you so much for giving us such a perfect rating and for recommending our company to other travelers.

It was a pleasure to host you in our beautiful country and make your journey an unforgettable one. We really love to read that you enjoyed all the destinations and activities we have designed for you and the hospitality provided by the members of our team. We always value our guests' feedback and take it into consideration so as to improve the guest's experience and enhance their satisfaction. Your awesome comments have been shared with our team to let them know that their hard work was not in vain but rewarded.

So glad that your visit to our kingdom was a memorable one and looking forward to having you again in our beautiful country.

Best,
Mohamed

Wow! What an amazing experience. My trip to ...
Morocco | Nov 26 - Dec 3, 2022

Sarajane
Sarajane H.
Chicago, IL | Reviewed on Jan 13, 2023

Wow! What an amazing experience. My trip to Morocco exceeded my expectations and I am so thankful to KimKim and Megan for helping to coordinate such a lovely trip. I appreciate that Megan met with us live over Zoom before the trip to really understand what we were looking for in this trip. As two young women traveling together, our biggest concern was safety, and we did not feel unsafe for even a single moment during the trip.

The logistics were impeccably managed. Everyone - from our... read more

Wow! What an amazing experience. My trip to Morocco exceeded my expectations and I am so thankful to KimKim and Megan for helping to coordinate such a lovely trip. I appreciate that Megan met with us live over Zoom before the trip to really understand what we were looking for in this trip. As two young women traveling together, our biggest concern was safety, and we did not feel unsafe for even a single moment during the trip.

The logistics were impeccably managed. Everyone - from our drivers to our city guides to our Riad hosts - worked together to make sure we were comfortable, safe, and that we enjoyed our time. We traveled across much of the country and the time getting to know our driver, Mustapha, was a highlight of the trip. I'm glad to say we gained a new friend!

It's difficult to summarize the experience because we saw and did SO MUCH in just a week. We explored the medinas of Fes and Marrakech, ate amazing food, saw beautiful sights across the country like Todra Gorge and the historic Ait Benhaddou, we bought beautiful souvenirs, and made many friends along the way. Morocco is a unique and very special place, full of lovely people, sights, and sounds. I couldn't recommend a trip with KimKim and Megan/Wanderlust more.

Hotel Reviews
Dar Victoria
Fez

We loved Dar Victoria! Karim and Abdul were lovely hosts, helping to carry our bags and always making sure we were comfortable during our stay. Our room was spacious, comfortable, and SO CLEAN! Breakfast was delicious and plentiful. We also ate dinner one evening, and the chicken tagine was my favorite meal of the trip. The rooftop has an AMAZING view of the Fes medina and was a lovely place to be at sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

Like most of the trip, our experience at Paradis Du Sahara exceeded our expectations. We began with a camel ride to the camp. Riding camels for an hour at sunset in the Sahara was a surreal experience. It was so peaceful and our guide, Said, was kind and fun, always willing to take photos and share a story. This is definitely NOT "camping" but a comfy king size bed with lots of blankets, a working toilet and shower, and plenty of other amenities. The food and service from the staff was just perfect. Being around the fire at night playing drums, dancing, and sharing stories was a highlight of our trip. I can't wait to go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Chamaa
Ouarzazate

Dar Chamaa was lovely! The staff was friendly and helpful, the room was spacious and clean, and the food was great. The property is beautiful, with a lovely outdoor seating area and pool. We especially loved the buffet-style breakfast and the balcony overlooking Ouarzazate from our room. The location is not very walkable, but you really have no reason to leave the property because all of your needs will be met. Would recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Merzouga
Marrakech

We LOVED Riad Merzouga. We were greeted by our host, Brahim, who started the stay with some mint tea (of course) and guitar. The lobby and common space are beautiful, with a pool in the middle, and plenty of space to relax. We especially loved the rooftop and spent time there relaxing. Our room was spacious, clean, and they even included some towel animals for us! The location is great - easy to find and close to the main attractions in Marrakech. Brahim was so kind to even wake up before 4AM to walk us to our driver as we headed for the airport. Everything was wonderful and we can't wait to go back.

Authenticity & Character
Location
Staff
Brahim is the best!
Cleanliness & Comfort
Activity Reviews
Wine Tasting in Meknes
Morocco

While this may not be the most expected or "authentic" experience when visiting Morocco, I am very glad that we visited the Volubilia-Domaine de la Zouina winery in Meknes! After a week of travel, this was a perfect way to relax and see a different side of Morocco. Our guide, Mohamed, was so kind and went out of his way to make our time fun, including driving us around the vineyard and sharing wine and cheese with us. We toured the winery, then were greeted with a lovely spread of cheeses and wines out on a lawn by the vineyard. I would hardly call this a "tasting" as we were given several bottles of wine to enjoy as we pleased. We purchased a few bottles to enjoy over the rest of the trip. Overall, it was a lovely experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Fes

To say we just grazed the surface of Fes with a 6 hour tour is an understatement. The city is incredibly dense, full of lovely people, historic sights, shopping, food, and more. Our guide, Kamal, is so knowledgeable about the history of Fes and Morocco, and it was so interesting to just soak up his brain for the afternoon. Kamal was very helpful in guiding us through the medina to purchase good quality items and seeing all of the artisans at work was fascinating. This tour was a blur in the best way, and Kamal spent extra time with us later in the day to make sure we'd get to see as much as possible.

Quality of Experience
Guides, Drivers and Staff
Transport
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes

Riding camels in the Sahara at sunset is surreal. Our guide, Said, was fun and helpful, always willing to snap a picture or share a story. It was a once-in-a-lifetime experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Morocco

Such a fun day! We stopped in Rissani to visit the market, visited a fossil shop, tried on traditional Berber clothing, stopped at Berber villages, walked the Todra Gorge, and explored some of the "Hollywood of Morocco" sights in Ouarzazate. It was a fun and busy day, and a great way to see Morocco outside of the major cities. Our driver knew exactly where to stop and when to maximize our time and comfort!

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Ait Benhaddou was one of my favorite experiences of our Morocco trip. Be prepared to climb a bit if you plan on visiting the top for the views. The drive through the High Atlas was SO BEAUTIFUL! Our driver was always willing to stop for a photoshoot. I was also impressed with the new, well-maintained roads throughout the mountains. We visited the Argan and Rose Oil co-ops as well, which I would recommend as a nice stop for souvenirs.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour
Morocco

We are SO glad that we did a food tour with a guide in Marrakech! It's easy to become overwhelmed with all of the available food options, and the many stall-owners who are vying for your business. With the tour, we were able to try a wide variety of foods that we knew were all of great quality. My only suggestion is to PACE YOURSELF for this tour, as you will eat more than you should!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Morocco - Great tour of Imperial Cities
Morocco | Jan 4 - Jan 11, 2023

MICHELLE
MICHELLE L.
Los Angeles, CA | Reviewed on Jan 13, 2023

We were two American women traveling through Morocco on a budget, but we felt like princesses thanks to our EXCEPTIONAL driver Rasheed, the gorgeous riads selected by the travel agency and the well-informed guides.
Hakim worked with me via email and Zoom, in English, to come up with our ideal itinerary. Not only did we see many historical sights, the guides taught us so much about the history, culture (past and present) and customs of Morocco. And, they were flexible if we wanted to stay a... read more

We were two American women traveling through Morocco on a budget, but we felt like princesses thanks to our EXCEPTIONAL driver Rasheed, the gorgeous riads selected by the travel agency and the well-informed guides.
Hakim worked with me via email and Zoom, in English, to come up with our ideal itinerary. Not only did we see many historical sights, the guides taught us so much about the history, culture (past and present) and customs of Morocco. And, they were flexible if we wanted to stay a little longer at once place or skip something.
If you go to the Roman Ruins, request the guide Hassan. In Meknes you want Mohamed and in Casablanca, request Mourad.
Many thanks to Hakim and KimKim for giving us a once in a life-time experience!!

Hotel Reviews
Riad El Yacout
Fès

In addition to the beauty of the place blowing us away, the staff were charming, funning and helpful. LOVED this riad!

Authenticity & Character
stunning
Location
Staff
Charming, funny, helpful
Cleanliness & Comfort
Riad Cherifa Chefchaouen
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kniza
Marrakech
Authenticity & Character
The public spaces, roof top and rooms were all so lovely
Location
Rose petals and wonderful fragrance everywhere - a be
Staff
It appeared that the manager of this riad was a woman which was nice to see and several staff were very fluent with English
Cleanliness & Comfort
Rose petals and wonderful fragrance everywhere
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Jan 16, 2023

Dear Michelle,

Thank you so much for taking the time to share with us your beautiful experience. in Morocco.

It was great to help and assist your great journey and It was a great honor to be your local specialist. I am very glad to hear that you enjoyed all of your services including your accommodations, guides, and driver.
Also, Thank you so much for your recommendations. It is very helpful for our future travelers.

Best,
Hakim

An exceptional trip thank you Karim
Morocco | Jan 7 - Jan 13, 2023

Patrick
Patrick L.
Australia | Reviewed on Jan 13, 2023

We had an exceptional experience in Morocco with Kim Kim and original travels, the tour company in Morocco. Our driver Karim was excellent: Karim was great company for 7 days, full of interesting information especially about Berber culture and history. Karim knew all the interesting villages and side-excursions to take us on, completely flexible and helpful with changes - and a relaxing safe driver. Fantastic thank you Karim, Mohamed and Saïd. read more

We had an exceptional experience in Morocco with Kim Kim and original travels, the tour company in Morocco. Our driver Karim was excellent: Karim was great company for 7 days, full of interesting information especially about Berber culture and history. Karim knew all the interesting villages and side-excursions to take us on, completely flexible and helpful with changes - and a relaxing safe driver. Fantastic thank you Karim, Mohamed and Saïd.

Hotel Review
Caravane
Ouarzazate

A beautifully appointed hotel with wonderful team of staff, excellent food and lovely rooftop terrace with views of Ait BenHaddin. Sunset behind the mosque which also provides morning alarm call. Hotel is out of town so there are no shops etc nearby (if you want that then better stay in town), this is a luxury oasis of calm and comfort to relax in.

Authenticity & Character
We’ll appointed in French local style
Location
Views of ait benhaddou
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Reviewed on Jan 13, 2023

Hi Patrick,

Thanks for your 5-star review, it's highly appreciated.

We are so thrilled to learn that you had a great holiday in our fabulous country and you have enjoyed your trip to the fullest. Such compliments make our day and push us forward to keep providing our guests with top-notch services. I will pass on your positive feedback to our team and your driver Karim in particular.

Thanks again and looking forward to having you again in our country.

Best Wishes,
Mohamed

Amazing and memorable trip to Morocco
Morocco | Dec 26 - Jan 8, 2023

Janet
Janet K.
Saint Helen, MI | Reviewed on Jan 11, 2023

Our trip was unforgettable!
From the very beginning we were met by our driver (Mohammed) at the airport in Casablanca. Automatically he made us feel welcome and comfortable by his beautiful smile and pleasant demeanor. He was our driver throughout our entire 11 day vacation. He was interesting and patient and an expert driver.
Hakim provided us with the most amazing places to stay as well as provide smart and informative guides when taking a tour of markets, medinas, Mosques or famous... read more

Our trip was unforgettable!
From the very beginning we were met by our driver (Mohammed) at the airport in Casablanca. Automatically he made us feel welcome and comfortable by his beautiful smile and pleasant demeanor. He was our driver throughout our entire 11 day vacation. He was interesting and patient and an expert driver.
Hakim provided us with the most amazing places to stay as well as provide smart and informative guides when taking a tour of markets, medinas, Mosques or famous sites.
I can’t think of any way we could have been accommodated any better.
Superior service and attention was given to us at all times.
I would highly recommend Hakim with the Kimkim Travel team.
I can’t say enough… it was the best!!

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Jan 12, 2023

Dear Janet,

Thank you so much for your generous feedback.

I am very glad and honored to be part of your great trip to Morocco. I am also glad to hear that the trip as well as the rest of the services met your expectations and you had a memorable journey with our team.

I would also like to thank you for your reactivity and smooth communication throughout all the steps of the planning.
It was a pleasure to be your local specialist and I hope to hear back from you one day!

Best,
Hakim

The trip overall was fantastic!
Morocco | Dec 25 - Jan 3, 2023

A
Aarti J.
Round Lake, IL | Reviewed on Jan 11, 2023

The trip overall was fantastic! Firstly, our guide Ibrahim was very accommodating - he made a special effort to find our group vegetarian food for all meals. He was very skilled at working with the locals at each location to make sure we were taken care of. In addition, our transportation between locations was very comfortable. The vans we used had wifi and were just generally comfortable to travel in.
Secondly, the activities were engaging and fun. In particular, our group loved the... read more

The trip overall was fantastic! Firstly, our guide Ibrahim was very accommodating - he made a special effort to find our group vegetarian food for all meals. He was very skilled at working with the locals at each location to make sure we were taken care of. In addition, our transportation between locations was very comfortable. The vans we used had wifi and were just generally comfortable to travel in.
Secondly, the activities were engaging and fun. In particular, our group loved the glamping experience in The Sahara. The camel ride up the dunes to watch the sunset as well as the ATV excursion to the hotel for breakfast the next morning were exhilarating and well planned.
Finally, our lodging was mostly comfortable. We had less than ideal lodging at Ouarzazate, but other than that, the hotels we stayed at in our other locations were nice, comfortable, and had great facilities.
Overall, Megan did an amazing job planning the trip. Everything was well thought out, our excursions/activities were entertaining, and she did a great job accommodating us.

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Reviewed on Jan 30, 2023

Hi Aarti,

Thank you so much! I especially like hearing that our staff on the ground is doing well. I am sorry that Ouarzazate is not quite up to snuff, but I'm afraid that city is so limited. However, I'm glad the rest was able to make up for it!

Best,
Megan

Morocco 2022
Morocco | Dec 23 - Dec 29, 2022

Ravi
Ravi P.
Lansdale, PA | Reviewed on Jan 11, 2023

We were a group of 14 (4 families) traveling from Philadelphia to Morocco on a 7 day trip. Sharon was a our KimKim specialist designed the itinerary and made necessary arrangements for travel, stay and tour guides at all the locations we visited in Morocco.
Our experience has been one of the best! It was our first visit to the African continent and to a culture that is very different from the Eastern (India) or Western (US) culture.
Morocco is one of the cleanest countries that I have... read more

We were a group of 14 (4 families) traveling from Philadelphia to Morocco on a 7 day trip. Sharon was a our KimKim specialist designed the itinerary and made necessary arrangements for travel, stay and tour guides at all the locations we visited in Morocco.
Our experience has been one of the best! It was our first visit to the African continent and to a culture that is very different from the Eastern (India) or Western (US) culture.
Morocco is one of the cleanest countries that I have been to. Every city street we visited is kept very clean! Kudos!

Here is a a list of our memorable experiences:
-Fes - Belly dance in a local restaurant. Make sure you make your dinner reservations well in advance. Between the wine, music and dance you will truly enjoy the experience.
Soak up the sun and try ALL the local food (with bottled water). I was interested to try camel meat but to my surprise it was hard to find a dish made of camel meat in local restaurants.
-Merzouga - The camel ride to the desert camp and ATV ride back is an awesome experience. Watching the sunrise from top a high sand dune is memorable.
-Boumalne Dades - Do not miss the view of the Jorge! Whew - breathtaking! Walking in the valley and being with nature (for a little while) and meeting the locals (Amazigh, also called as Berbers but please use Amazigh to refer to them).
Marrakesh - The market square has so much to see, eat and witness, your senses are going to get pounded. Pace yourself and enjoy everything, one at a a time.
We had teens traveling with us and never felt unsafe in Morocco. Well, they went to a nightclub in Marrakesh and returned at 3am in cab by themselves, if that isn't safe enough, what is!

Shoutout to Mohammed (tour guide), Ahmed (driver), Hassan (Guides), Sharon and KimKim!

Highly recommend KimKim and Morocco for a very diverse experience!

Activity Reviews
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
ATV Quad Tour of the Desert
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Reviewed on Jan 21, 2023

Hi Ravi,

Thanks so much for taking the time to write us all such a wonderful review! We are thrilled to hear that you had an amazing experience in Morocco! So sorry for not getting to meet you in person as you came through the Valley of Roses - we had some guests at our home that day and it was difficult to get away. Sorry you didn't get to try to camel meat - since camels are very valuable animals they actually don't eat them a lot and it is considered a delicacy in Morocco. So, I guess... read more

Hi Ravi,

Thanks so much for taking the time to write us all such a wonderful review! We are thrilled to hear that you had an amazing experience in Morocco! So sorry for not getting to meet you in person as you came through the Valley of Roses - we had some guests at our home that day and it was difficult to get away. Sorry you didn't get to try to camel meat - since camels are very valuable animals they actually don't eat them a lot and it is considered a delicacy in Morocco. So, I guess you'll just have to come back for that - and next time you will need to spend some more time in the Dades Valley and really absorb the Moroccan Amazigh culture and hospitality!

Thanks again for the review and for trusting us with your (big) family holiday!
Take care and keep in touch!
Sharon, Mohammed, and the rest of the Morocco Immersion family

Mysterious Morocco..!!
Morocco | Dec 22 - Dec 31, 2022

Uma
Uma M.
India | Reviewed on Jan 10, 2023

Going to Morocco was on my bucket list since very long & I finally made it there. Our trip was quite hectic as we wanted to cover as much as possible within our constrained time frame.

Our itinerary said "included" for many visits but I wonder why we still had to pay entry fees at some locations even though these excursions were as included..??

Let me give my feedback location wise as follows :-

** Marrakech : Fun city.
We stayed at Sofitel & they did not let us check in till almost... read more

Going to Morocco was on my bucket list since very long & I finally made it there. Our trip was quite hectic as we wanted to cover as much as possible within our constrained time frame.

Our itinerary said "included" for many visits but I wonder why we still had to pay entry fees at some locations even though these excursions were as included..??

Let me give my feedback location wise as follows :-

** Marrakech : Fun city.
We stayed at Sofitel & they did not let us check in till almost 3:30pm in the afternoon. Very bad service at the front desk with no consideration for guests. But the location is very good & rooms + breakfast are good.
The Hamaam visit was most terrible - I wonder why the guide chose that particular place..?? The way treatment was done by ladies in hamaam was torturous & you should definitely not send anyone there anymore - please take this up strictly with your guide. Only the massage after hamaam was okay but overall experience, cleanliness, ambience & service was horrible.

** Merzouga : Awesome.
This was the best experience in our entire trip. The camp, food, service, staff, tent accommodation, facilities, camel ride, ATV & 4W drive all were superb. Must consider this for sure.

** Fes : Highly overrated.
Our first accommodation in a Riad but unfortunately we were given the worst room. I even pointed this to the manager when we checked in & he said all rooms are same. Next morning when I peeped into 3/4 other rooms they were far more superior & so were their bathrooms. Honestly a big let down & this should be conveyed to the Riad strictly. The common area was good & food + service was decent but very put off with the room.

Walk through the Imperial City was also just okay & the guide there mostly took us to shops & browsing walk through some streets of the old Medina. Please don't shop here as souvenirs are almost double the price than in Chefchaouen.

** Chefchaouen : Beautiful.
Small & beautiful town on a hill, very clean roads, narrow streets & lovely people. The Riad here was comfortable & service too was nice. A sure town to visit when in Morocco.

** Tangier : Vibrant.
More like a European town with lots to do, a very vibrant city with many things to offer. Cap Spartel is a must visit location here. We stayed at Hilton City Centre which was located perfectly, overall a good property with perfect location as station is just opposite.

** Casablanca : Average
A big city but lot of diversity - the newer areas are good but otherwise just okay. We stayed at Sofitel but did not like the location nor ambience nor rooms of this property. The dinner was good as vegetarian food so was freshly made.

Finally - Morocco is a county one must visit to see the diversity & enjoy the beauty..!!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

** Merzouga : Awesome. This was the best experience in our entire trip. The camp, food, service, staff, tent accommodation, facilities, camel ride, ATV & 4W drive all were superb. Must consider this for sure.

Authenticity & Character
Everything..!!
Location
Everything..!!
Staff
Very courteous & warmth..!!
Cleanliness & Comfort
Everything..!!
Riad Marjana
Fes

** Fes : Highly overrated. Our first accommodation in a Riad but unfortunately we were given the worst room. I even pointed this to the manager when we checked in & he said all rooms are same. Next morning when I peeped into 3/4 other rooms they were far more superior & so were their bathrooms. Honestly a big let down & this should be conveyed to the Riad strictly. The common area was good & food + service was decent but very put off with the room.

Authenticity & Character
Location
Approach.
Staff
Management.
Cleanliness & Comfort
We got the worst room.
Lina Ryad & Spa
Chefchaouene

** Chefchaouen : Beautiful. Small & beautiful town on a hill, very clean roads, narrow streets & lovely people. The Riad here was comfortable & service too was nice. A sure town to visit when in Morocco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Tanger City Centre
Tangier

** Tangier : Vibrant. More like a European town with lots to do, a very vibrant city with many things to offer. Cap Spartel is a must visit location here. We stayed at Hilton City Centre which was located perfectly, overall a good property with perfect location as station is just opposite.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Casablanca Tour Blanche
Casablanca

** Casablanca : Average A big city but lot of diversity - the newer areas are good but otherwise just okay. We stayed at Sofitel but did not like the location nor ambience nor rooms of this property. The dinner was good as vegetarian food so was freshly made.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms.
Hotel Xaluca Dades
Boumalne

Average place to stay as this town was very small. But the restaurant need to improve hygiene & cleanliness standards for sure.

Authenticity & Character
Location
Staff
The service staff in the restaurant.
Cleanliness & Comfort
Activity Reviews
Hammam & Spa Experience
Morocco

The Hamaam visit was most terrible - I wonder why the guide chose that particular place..?? The way treatment was done by ladies in hamaam was torturous & you should definitely not send anyone there anymore - please take this up strictly with your guide. Only the massage after hamaam was okay but overall experience, cleanliness, ambience & service was horrible.

Quality of Experience
Value for money we paid for vehicle, Riad experience at Fes & Hamaam at Marrakech.
Guides, Drivers and Staff
We enjoyed the entire journey because of our driver Imad so we compromised on the vehicle quality.
Transport
Vehicle was spacious & comfortable but totally run down.
Guided Tour of Marrakesh
Marrakesh

The entire experience was amazing & enjoyable. Majorelle Gardens are beautiful.

Quality of Experience
Very knowledgable guide.
Guides, Drivers and Staff
Driver Imad is a star - soft spoken, calm & very helpful.
Transport
Comfortable but a very run down vehicle.
Majorelle Gardens Guided Visit
Marrakesh

Beautiful gardens with wide variety of plants & trees. Overall a great experience.

Quality of Experience
Guides, Drivers and Staff
Driver Imad is amazing.
Transport
Cleanliness & maintenance of the vehicle.
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Reviewed on Jan 13, 2023

Hi Uma,

Thank you so much for sharing the travel experience you had with our company. We really appreciate the positive side of your feedback and the negative side as well. Your experience means so much to us and we will take all your comments into consideration. We are so sorry to hear about your experience in some hotels. We have been proposing these accommodations for our guests for many years ago and we have never received any negative feedback about them. I have passed on to them your... read more

Hi Uma,

Thank you so much for sharing the travel experience you had with our company. We really appreciate the positive side of your feedback and the negative side as well. Your experience means so much to us and we will take all your comments into consideration. We are so sorry to hear about your experience in some hotels. We have been proposing these accommodations for our guests for many years ago and we have never received any negative feedback about them. I have passed on to them your feedback and they promised that such situations wouldn't take place again. We have implemented a new communication system for our booking manager to double-check with hotels, transportation suppliers, and tour guides to assure that all the aspects of comfort are provided for our guests before the trip takes place. Concerning the entrance fees, kindly note that we don't include them in the price offer and if you get back to the price proposal sent to you, you will find out all the services included in the price quote.

Thank you for your review and sorry again for the inconvenience:)

Best Wishes,
Mohamed

7 day Morroco road trip
Morocco | Dec 26 - Jan 1, 2023

M
MARISA D.
the Philippines | Reviewed on Jan 09, 2023

Abdellah and Said were very helpful. They would respond quickly when we have a question or concern. The guide in Fez, Hindi, was quite good and we enjoyed his tour.
All the sights were beautiful. Morrocco is a beautiful country. The dessert in Merzouga was memorable but too long to get to.
The tour itself was very tiring being on the road for so long. On hindsight, I should have just stayed in Marrakesh and Fez and do day tours rather that a 7 day road trip.
I believe there’s an option for this., which I should have taken instead.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Jan 10, 2023

Hi Marisa,

Thank you so much for sharing your feedback with us, it's highly appreciated.

We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations.

We are, however, sorry to hear that your trip was very tiring, we always provide our guests with all the options possible beforehand and give them... read more

Hi Marisa,

Thank you so much for sharing your feedback with us, it's highly appreciated.

We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations.

We are, however, sorry to hear that your trip was very tiring, we always provide our guests with all the options possible beforehand and give them the distances between locations to make them aware of all the details of their journey until they are fully satisfied with the trip plan suggested and this commitment was reflected on our conversation.

Sorry again for any inconvenience and looking forward to having you again in our country.

Best Wishes,
Abdellah

We had a wonderful experience on our 8 day road trip in Morocco
Morocco | Dec 26 - Jan 3, 2023

S
Shridhar A.
New York, NY | Reviewed on Jan 08, 2023

We had a wonderful experience on our trip to Morocco. Mohammed and Said planned our trip to include all our Neds which went over without a hitch. Our guide / driver for the entire 8 days Younees was fabulous, courteous, respectful and drove us around safely providing us some historical details on our various routes.
We enjoyed Chefchaouen -Blue City- small, charming and walkable ; Marzhouga desert camp was very memorable along with camel riding and overnight camp. Food - dinner and... read more

We had a wonderful experience on our trip to Morocco. Mohammed and Said planned our trip to include all our Neds which went over without a hitch. Our guide / driver for the entire 8 days Younees was fabulous, courteous, respectful and drove us around safely providing us some historical details on our various routes.
We enjoyed Chefchaouen -Blue City- small, charming and walkable ; Marzhouga desert camp was very memorable along with camel riding and overnight camp. Food - dinner and breakfast here were exceptional although weather at night was very cold . Ahmed the camp owner provided warm water bottles with electric blankets which helped. The drive through Dades valley was unbelievable through the mountains with great views of areas where some famous movies were shot. Stay at dar Rihanna was great again with exceptional food and service .

Hotel Reviews
Hotel Dar Mounir
Chefchaouen

Small but comfortable riad with great breakfast and very helpful staff for restaurant recommendations

Authenticity & Character
Location
close to the center for walking around the small city although having to carry luggage was a bit hard
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

although riad was beautiful, was cold and location of bathroom from the room made it not such a great experience given that bathroom was very cold ; also our riad was way from the main riad

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Ait Ouffi

Best riad experience of our trip , incredible food with 5 course dinner and great breakfast served by very friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad AWA Marrakech
marrakech

Modern riad , great location, great breakfast. Would have been helpful to have access to some on site tea and snacks on our return from a day long trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Casablanca to Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Morocco

We were expecting a small group tour but turned out to be an extremely large group with an uninterested guide probably our worst experience on this trip

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Roman Ruins of Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco

one of the best experiences on this trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorge
Morocco
Enjoy a hike with a local guide in Dades Valley
Morocco

Nice nature walk with Mehmud who took us to his home and shared tea with his family. Truly amazing experience !

Transfer to Marrakech via Dades Valley, Ouarzazate & Aït Benhaddou
Morocco
Guided Tour of Marrakesh
Marrakesh
Majorelle Gardens Guided Visit
Marrakesh

Mesmerizing experience ; knowledgable guide Henen

Explore Casablanca with your driver-guide
Morocco
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Reviewed on Jan 09, 2023

Hi Shridhar,

Thank you so much for taking the time to share with us your lovely experience in Morocco. I am very glad that you ended took home great memories and stories to share with your family and friends. It was a pleasure to be part of your nice experience.

Best,
Mohamed

Morocco in 10 days
Morocco | Dec 28 - Jan 7, 2023

Erik
Erik B.
Shaw, DC | Reviewed on Jan 08, 2023

3 mountain ranges, 5 Imperial cities, fresh oranges so sweet and right off the tree. Road side Barbecue skewers with Moroccan salad was the best meal of the trip. Fresh seafood in Tangier with a view of the ocean. Changes in schedule without issues. Wonderful warm people along the way with a driver who cared for us as if we were family. Each night stay was in a unique place with very comfortable beds.

I would change the Marakesh hotel to somewhere without a disco until 2:30 am, and ... read more

3 mountain ranges, 5 Imperial cities, fresh oranges so sweet and right off the tree. Road side Barbecue skewers with Moroccan salad was the best meal of the trip. Fresh seafood in Tangier with a view of the ocean. Changes in schedule without issues. Wonderful warm people along the way with a driver who cared for us as if we were family. Each night stay was in a unique place with very comfortable beds.

I would change the Marakesh hotel to somewhere without a disco until 2:30 am, and mechanically check vehicles before travel.

Hotel Review
Tiziri Luxury Camp
Merzouga

The people made us laugh and be happy. Shared music and culture. We wish we had spent more time there.

Authenticity & Character
The people were genuine and friendly
Location
Smaller camp than others and perfect location between dunes without 4 runner traffic.
Staff
Quickly adapt and always present without intrusion
Cleanliness & Comfort
Each tent had bathroom and shower
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Jan 11, 2023

Hi Erik,

Thank you for your awesome review. We really appreciate you taking the time to share your feedback with us.

It was our pleasure to design a great journey for you in the magic kingdom of Morocco and make you enjoy it to the fullest. Great customer service and their satisfaction are the things we always strive for at Original Travels and we love hearing from satisfied guests like you. Such a review helps us to improve our guests' experience and provide them with high-quality... read more

Hi Erik,

Thank you for your awesome review. We really appreciate you taking the time to share your feedback with us.

It was our pleasure to design a great journey for you in the magic kingdom of Morocco and make you enjoy it to the fullest. Great customer service and their satisfaction are the things we always strive for at Original Travels and we love hearing from satisfied guests like you. Such a review helps us to improve our guests' experience and provide them with high-quality services.

Thank you again for your feedback and looking forward to welcoming you back to our country.

Best,
Ali

Morocco Trip
Morocco | Dec 25 - Jan 3, 2023

K
Kalyani P.
Hinsdale, IL | Reviewed on Jan 08, 2023

My review
Overall trip was well organized.
Tangier- Airport pick up was prompt and easy. When we arrived at the hotel, rooms were not ready. We were taken to a local restaurant by walk after a long flight where they were not ready to accommodate 20+ guests all vegetarians. Food was not sufficient for everyone. We were super tired after long flights, not having time to unwind before trip to Asilah. Hotel was suboptimal. Floor tiles swollen with wetness, door frame chipping due to... read more

My review
Overall trip was well organized.
Tangier- Airport pick up was prompt and easy. When we arrived at the hotel, rooms were not ready. We were taken to a local restaurant by walk after a long flight where they were not ready to accommodate 20+ guests all vegetarians. Food was not sufficient for everyone. We were super tired after long flights, not having time to unwind before trip to Asilah. Hotel was suboptimal. Floor tiles swollen with wetness, door frame chipping due to moisture.Overall rooms were bad.
Asilah was simply breathtaking. We enjoyed the time - beautiful sunsets, wonderful guide,

Gibralter- Our own trip- Fantastic- Loved it
Chefchauoen- Awesome place, great guide.Puerta AZul- Would definitely recommend for future guests. Food simple but great. Great service by Hotel managers. We felt at home. Would love to go back again to that Hotel
Guide - extremely engaging and knowledgeable. Was wonderful
Sahara camp- Need lot of improvement in planning. We were not infomed clearly about the plans in Sahara- We were taken to the desert, was asked to take only toilteries for the night only to realise that we needed clothing etc to stay that night. All suitcases had to be hauled out from vns, to put it on dirty grounds, open suitcases in front of all guests to take out additional clothes.This was done in very haphazard , hurried manner, many didnt take the essentials for the night and ATV tour. It was freezing at night, Our camp assignment was a total disaster- We were given basic room with no heating, bare bedding. Other guests got luxury room assignment.Uday family and my family were drive to another campsite for these basic rooms. We could not stay in that camp due to frigid cold weather and lack of heating and hot water. We talked to Ibrahim only to hear that nothing could be done that night. He stated that rooms were overbooked.This was totally unacceptable. We expected Megan to ensure that all room assignments were made according to our request and payments. We ended up in argument with camp manager at 11.30 pm and he called another camp to find rooms for us with heating. We were driven around midnight to another camp.With this confusion, we left behind our gloves and jackets in the camp room
We were all very tired after long trip only to face this additional difficulty at night. It was an ordeal for my family. Uday family did not get any upgrades. This should never have happened

Next morning- ATV trip- Ibrahim did not warn us about the cold weather so many failed to pack jackets, gloves, hats previous day when he suddenyly asked us to open suitcases in the middle of the road to pack for the night. ATV tour was difficult for some as they did not have proper gear for the weather. People who did not go for the tour were said that they will be taken to the hotel where our suitcases were there . Some assumed that they could take a shower and rest for sometime while waiting for atv return.We realized that hotel is only for breakfast , not for showering etc. Some guests were upset that they were not given proper information

Despite all these difficulties, camel tour was amazing.
Food at the camp for great
I didnt got for atv tour. We were thinking he could have arranged to go around the place for sightseeing instead of sitting at the breakfast area.
Fes- Was amazing. Tour guide was superb.We truly understood the history of medina. We visited the tanneries and ceramic place. We felt all items were marked up for us as we found same items at much cheaper place outside of these factories. We felt bit cheated. I dont know if guides can warn us or make some negotiations with the factory staff to be more reasonable with the prices.I truly felt that we needed more time for shopping in Fes . Medina
Mariott - Great place, good food. felt at home

Oza and gorge- Great place, but was there only for 15 min. Not enough to absorb the beauty of the place. Ibis- Not great at all .Too small rooms , no space to walk around with our suitcases. Studio city- wonderful, was exciting. worth seeing

Marakeesh-Hotel was good- food disaster- esp new year eve party food was disaster- No veg options. Many did not eat at night. Marakeesh guide- not good- Didn't spend time explaining any hist.Just walked us to the places and left us there, asking us to meet him when we are done.Same with the market- Just made us walk through the lanes so fast and never gave time to shop or gain any information about the marker.He took us to a perfume place and left us there for demo and shopping. We realized that all prices were extremely high- small amber bar costed us $8 only to get the same for 2$ outside that shop. Many guests were unhappy with this guide. We didn't have enough time to shop in the market. We felt hurried through out the trip

Casablanca was very good.Hotel was good. Rick cafe food- messed up.They served us non veg food despite our request for veg food while planning this trip. Some people ate without knowing and they felt disgusted after the food. They had very strict religious beliefs and they felt that they violated their faith.This was not acceptable.

I am writing honest feedback only for your team to take away areas that need improvement. Places were stunning, Ibrahim was awesome, vans were ok, had wifi in one van, other didn't have, so it was a problem for kids.

My important suggestion- Prepare the guests for next day by either giving a summary of next day activities with times, or print out a schedule for each family. This will help guests understand and prepare for the day- be it long bus rides, lunch at some place where veg food may not be available, dress for appropriate weather etc. We only knew what time we had to be out in the lobby for bus. Rest of the day was like " as we go".That was hard because we did n't know what we will be doing.

Would I do this trip again with your team
Absolutely

But Would like to see some improvement in communication, hotel services, food and better insider information about shopping etc

Kalyani

Hotel Reviews
Fredj Hotel & Spa
Tangier

Bad rooms, bathrooms - tiles, ripping due to water spilling from the shower, door frames- water damage

Location
location closeto main square
Cleanliness & Comfort
bathrooms - severe water damage due to poor design of the shower
Puerta Azul
Chefchaouen

Lovely authentic hotel, beautiful decor, felt we were in another era. services excellent

Staff
Courteous, very attentive to needs, super nice
Cleanliness & Comfort
lovely rooms, spacious and clean
Fes Marriott Hotel Jnan Palace
Fès
Paradis Du Sahara
Merzouga
Authenticity & Character
Heating
Location
Basic rooms - very uncomfortable at night due to cold weather
Cleanliness & Comfort
Very cold inside the camp
ibis Ouarzazate Centre
Ouarzazate

Small ROOMS

Barcelo Palmeraie
Marrakech

Nice hotel, spacious rooms, good bathrooms

Odyssee Center Hotel
Casablanca

Great Hotel, good rooms

Activity Reviews
Explore Chefchaouen (guided)
Chefchaouen
Tour Fes with a Private Guide
Fes
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes

Need more communication to prepare the guests

Sahara to Ouarzazate via Todra Gorge
Morocco

Need more time

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco
Tour Marrakech with a private guide
Marrakesh

Guide- not interesting and engaging.We felt he was angry with us at times .

Hassan II Mosque
Morocco
Local specialist: Megan Lower

Don't Worry, Be Happy
Morocco | Dec 29 - Jan 7, 2023

PHILLIP
PHILLIP L.
Birmingham, MI | Reviewed on Jan 08, 2023

Many thanks to Mohammed and Said at kimkim for their assistance with our trip to Morocco! We had an amazing, stress free experience working with them. Communication via text or email was easy with a near immediate response to any question or request. Our driver, Ilyace was outstanding from the second we met him, greeting us each by name without an introduction and then treating us to an incredibly fun and completely safe journey through his beautiful country. I would definitely work with these guys again and highly recommend them to anyone who is planning to visit Morocco.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Reviewed on Jan 13, 2023

Hi Phillip,

Thank you so much for leaving us such an awesome review, it's highly appreciated.

It means the world to us that you have enjoyed your journey with our company and we catered to your wishes and needs. Satisfaction of our guests is part and parcel of our job and we always do our best to keep the top-notch service and make our guests' experiences unique and memorable. I will pass on your kind words to our team and your driver Ilias in particular.

Thanks again for your feedback and looking forward to having you once again in our country:)

Best Wishes,
Mohamed.

Fantastic trip
Morocco | Dec 29 - Jan 7, 2023

Jean
Jean P.
Canada | Reviewed on Jan 08, 2023

Fantastic trip.
The guide in Chef chaouen une was a bit « insistant » to bring us to his friend the carpet salesman and we felt pretty sure he was getting a return on the sales!
Otherwise, our driver Tarik was very nice and helpful!

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Reviewed on Jan 13, 2023

Hi Jean,

Thank you so much for devoting some time to leave us such a great review.

It really means a lot to us that you had a great experience with our company, and we made you feel welcome in our beautiful country. It fills us with pride when we get such compliments from our guests and know that they are satisfied with the service we provide. All the members of our team will be happy to read your kind words :)

Looking forward to serving you again in our Moroccan Kingdom.

Best,
Mohamed.

Fantastic trip to beautiful Morocco!
Morocco | Dec 26 - Jan 2, 2023

Margaret
Margaret H.
Shaw, DC | Reviewed on Jan 08, 2023

We're fairly experienced travelers but didn't feel entirely confident planning a family trip to Morocco ourselves, so we found kimkim online and and hired them. The reviews were great but it still felt like a bit of a risk since we didn't know anyone who'd used them. What a great decision it turned out to be! Our week-long trip was perfect -- from the beautiful drives to the historic hotels (riads) to the guides in the cities. From the first phone call, all the way through, the team at kimkim... read more

We're fairly experienced travelers but didn't feel entirely confident planning a family trip to Morocco ourselves, so we found kimkim online and and hired them. The reviews were great but it still felt like a bit of a risk since we didn't know anyone who'd used them. What a great decision it turned out to be! Our week-long trip was perfect -- from the beautiful drives to the historic hotels (riads) to the guides in the cities. From the first phone call, all the way through, the team at kimkim couldn't have been more responsive, patient, and helpful. Ali booked everything for us, checking in frequently to make sure it all looked good, making small changes as needed, offering good advice, etc. We explored much of the country, from Chefchaouen (blue city) through Fez, Merzouga (glamping in the desert, camel rides, etc), and Skoura, to Marrakesh. Every riad was more amazing than the last - we couldn't have imagined better places to stay. Our tour guides in the cities were fantastic (fluent English speakers), our driver Hassan was wonderful (always knew where he was going, always on time). The whole adventure just couldn't have gone more smoothly or been more interesting and fun. Morocco is a gorgeous, fascinating country with wonderful people. We're so grateful to kimkim for planning an absolutely perfect trip for us and highly recommend them!

Hotel Reviews
Desert Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Fes, Roman Ruins of Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Skoura via Todra Gorge & Rose Valley
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Skoura to Marrakech via Ouarzazate & Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Majorelle Gardens Guided Visit
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Jan 09, 2023

Hi Margaret,

Thank you so much for leaving such amazing, and motivating feedback, it's highly appreciated!

I would like to say that it has been my great honor to be in touch with you since the first day and craft this great trip for you! I'm also pleased that the overall experience was positive and that you enjoyed every single included location. All our team members will be more than pleased to read your honest review.

I wish you all the best and success and looking forward to having you again in our country

Warm regards,
Ali

Our Morocco trip made it to the top three fam...
Morocco | Dec 24 - Jan 2, 2023

Sheerin
Sheerin J.
Willow Grove, PA | Reviewed on Jan 07, 2023

Our Morocco trip made it to the top three family trips. Amazing!!!
The majority of the planning/foot work was done by Louis and Yassine for us.
I oversaw the hotel choices because it mattered we slept in memorable, comfortable and quiet roads and hotels. They delivered above our expectations 98% of the time. We were very pleased. I am confident to recommend that their word/promise held true. Thank you Louis and Yassine.
The person who made the biggest difference in our trip was Abdr Fateh... read more

Our Morocco trip made it to the top three family trips. Amazing!!!
The majority of the planning/foot work was done by Louis and Yassine for us.
I oversaw the hotel choices because it mattered we slept in memorable, comfortable and quiet roads and hotels. They delivered above our expectations 98% of the time. We were very pleased. I am confident to recommend that their word/promise held true. Thank you Louis and Yassine.
The person who made the biggest difference in our trip was Abdr Fateh Makhlouf!
A compassionate, forward thinking and our friendly driver Maukhlouf, who by the end of the 11 days trip became like family member.
He was punctual; he incentivized us to start earlier but worked with us on days we didn’t get out at 8 am; he was “magical” in planning the road stops. Not even once did we feel, like it was taking too long to get to the next destination! He planned very timely stops for tea or bathroom breaks for the family.
He paid attention and kept the inside of the vehicle very clean and comfortable.
Thank you Fateh Mouflouf!

PS: Our local guides arranged by Loius and Yassine were all great!

Hotel Reviews
Hyatt Regency Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Tulip City Center
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene
Authenticity & Character
Location
Staff
Cleanliness & Comfort
It’s hard to expect comfort to equal of 5 star luxury hotel . The authenticity of the hotel, and view from our room was memorable.
Hotel Sahrai
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved it!
Kenzi Rose Garden
Marrakesh

Over stressed front desk staff. Unwelcoming and poorly trained . Poor English

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room size, decor and comfort was of motel 6.
Luxury Camp Chebbi
Merzouga
Authenticity & Character
Location
Staff
They need to inform guests how to reach them in case of the heater stopping suddenly in middle of the night!!! That’s what happened with us and really caused discomfort. When searching for them they were nowhere to be found.
Cleanliness & Comfort
Hôtel New Mars Dades
Boumalne Dades

This was a real gem of a hotel! What a surprise the decor, the service and meals were! The multi course dinner- we paid for- had a memorable presentstion!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The heating in the corridor of the suites is absent. ALL the door knobs need oiling?! They stick- always.
Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Marrakech Palais Imperial
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hammam Visit
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki

Best ever travel planner on earth! A flawless planner! Kudos to Original Travel team members!
Morocco | Dec 23 - Dec 31, 2022

KHEE BOON
KHEE BOON L.
PA | Reviewed on Jan 06, 2023

Greetings from Penang Island (Malaysia)

BEFORE THE TRIP
I managed to get in touch with Mr. Ali about my trip to Morocco. So far of the best travel service advisor and planner that I ever encountered. The information that planned and given by Mr. Ali was very clear and outstanding. A 5-star rating travel plan with Wowww when you first received from Mr. Ali that how much work & effort he had put in to share with me in such a short period of time. Well done Mr. Ali!

DURING THE TRIP
My... read more

Greetings from Penang Island (Malaysia)

BEFORE THE TRIP
I managed to get in touch with Mr. Ali about my trip to Morocco. So far of the best travel service advisor and planner that I ever encountered. The information that planned and given by Mr. Ali was very clear and outstanding. A 5-star rating travel plan with Wowww when you first received from Mr. Ali that how much work & effort he had put in to share with me in such a short period of time. Well done Mr. Ali!

DURING THE TRIP
My trip goes well throughout my 9 Days road trip.
I was first pick up by Mr. Mohamed on 23 Dec (Friday) @ Casablanca Airport. He was on time and holding the label with my name. Not to blame him, the label with Original Travel is a bit too small on the paper but was OK and manage to meet up with him. :D
Mr. Mohamed was an awesome driver+guide. He has been very helpful and very caring throughout the journey. We have lots of laughter like a friend instead of client throughout our lengthy 2000km+ road journey.

I've total 8 nights in Morocco.
The riad the recommended by Mr.Ali @ Fes was gorgeous, the moment you walked into the riad, seems like walking inside one of the palace.

So far, the most enjoyable stay was in Merzouga in the middle of nowhere of Erg Chebbi Sahara desert where I stayed in the luxury camp of Tiziri Camp. The merely 2Hrs camel ride journey can be boring to many but to me it's simply awesome accompany with a great camel driver Mr. Hamid during the sunset. I would like to mention a great staff there in Tiziri Camp and wish I would return someday to stay there for more day. Thank you Mr. Ahmed, Mr. Hassan (The Chef), Mr.Mohamad and Mr. Mustafa for taking care well on me during my stay in Tiziri Camp.

I need to be frank that my stay in Marrakech didn't go well as per plan.
NOT to blame Original Travel for their planning but instead "The Management Team" from the Riad Passali itself.

The management in Riad Passali is very unreasonable. I supposed to stay there for 2 nights consecutively from 29 - 31 Dec 2022. But then, imagine on the 2nd day 30 Dec early morning after having my breakfast. I supposed she is the riad manager (Incharge Person) asked me to leave and given the reason that Riad Passali is overbooked. As Riad Passali has another group from Germany already booked the room that I'm staying. This is kind of discriminating. I was asked to move out from Riad Passali then move to the other way way way smaller riad few roads down away from Riad Passali namely Riad El Walida. To be frank, I'm flexible in any kind of accommodation. But my in opinion, the management in Riad Passali is very unprofessional.

Riad Passali : Awful management especially to the lady manager (Unfortunately I didn't get her name).
To be fair, I must say the guy who first receiving me to the Riad Passali was Mr. Ayoub had been very friendly and helpful. I'm very sorry for him to work in Riad Passali with such as poor management. I met him in my 1st evening stay on 29 Dec then again early in the morning of 30 Dec while he started to prepare my breakfast. I supposed this had been a routine for him. I doubt, Riad Passali is treating his staff well needless to say to the solo guest like me.

Riad El Walida : (This is the substituted riad that given by the lady from Riad Passali).
The staff working there is friendly but not so informative and not proactive. They don't even tell the WIFI password or what time is the breakfast that going to serve the following day. WIFI only workable around the common area. Well, WIFI is small thing but the service team still need to brush up their skill in term of handling guests.

Imagine, my stay in Marrakech make me feel like I was being downgraded from Riad Passali to the Riad El Walida. If you have been to these 2 riads before then you know how it I felt and I started to compared.

To Original Travel (Kim Kim) side. I understand they did nothing wrong. The problem that created was solely from the management from Riad Passali.

I must say a million thanks to Mr. Said from Original Travel (Kim Kim). He has been very professional that trying his very best to solve my problem in Marrakech. If without Mr. Said, the plan will not go well in Marrakech after the unexpected incident ignite by The Management Team of Riad Passali.

On my last day, Mr. Mohamed who was my 8 days awesome driver need to bid farewell with me as he had been assigned to another new group. Mr Said did a very well arrangement for my transport on the last day. I was assigned assigned with a new driver that send me the Jardin Majorelle and to Marrakech Airport. The new driver was Mr. Soufiane. I must say that Mr. Soufiane was another awesome driver. Very helpful and informative too.

Overall, I would like to highly recommended Original Travel (Kim Kim) to the world.
The are so far the travel agent that offering the best travel service.
Once again, million thanks to Mr. Ali, Mr, Said, Mr. Mohamed and Mr. Soufiane.

Warmest regards,
Boon

Hotel Reviews
Tiziri Luxury Camp
Merzouga

So far, the most enjoyable stay was in Merzouga in the middle of nowhere of Erg Chebbi Sahara desert where I stayed in the luxury camp of Tiziri Camp. The merely 2Hrs camel ride journey can be boring to many but to me it's simply awesome accompany with a great camel driver Mr. Hamid during the sunset. I would like to mention a great staff there in Tiziri Camp and wish I would return someday to stay there for more day. Thank you Mr. Ahmed, Mr. Hassan (The Chef), Mr.Mohamad and Mr. Mustafa for taking care well on me during my stay in Tiziri Camp. Warmest regards, Boon

Authenticity & Character
The design and setting for the Eco-Camp
Location
Everything the camp had been offered
Staff
Mr. Hamid (The Camel Driver) | Mr. Ahmed (The Owner) | Mr. Mohamad | Mr. Mustafa | Mr. Hassan (The Chef)
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene

The riad itself is very beautiful and the staff there is very professional and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Riad Salam Fes is gorgeous, the moment you walked into the riad, seems like walking inside one of the palace. The staff there are very professional and helpful. Warmest regards, Boon

Authenticity & Character
Location
Staff
Thank you Mr. Simo and Mr. Ayoub
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

Extremely NOT recommended. The only positive side is the hotel room is clean which is worth only 2 stars. I was very disappointed that I was assigned to Room 201 that right below the kitchen. Imagine the kitchen was buys until late 11:30PM. Then again, busy again around wee hour @ 5AM. I was having a sleepless night. I did feedback the issue at that time. But, the staff has no will to offer to change me to other room instead they send me a facility guy. The facility guy can't help much and not to blame him, as the kitchen needs to run. The next day morning during my check-out. The staff at front desk apologize then giving me a ridiculous offer. They offer me to stay there for one more night and will upgrade me to the suite room. Hey. Come on. You should had offered a quiet room when I first feedback the night before. I don't need a suite room but a decent quiet room away from the kitchen, that's all I need!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room 201 is spotlessly clean but unfortunately was very disgusting right below the kitchen.
Riad Passali
Marrakech

Extremely NOT NOT NOT recommended to stay here in Riad Passali. A riad that definite to avoid if you are in Marrakech. I swear not to stay with them even if I return to Marrakech unless they change the lady management staff! I need to be frank that my stay in Marrakech didn't go well as per plan. The management in Riad Passali is very unreasonable. I supposed to stay there for 2 nights consecutively from 29 - 31 Dec 2022. But then, imagine on the 2nd day 30 Dec early morning after having my breakfast. I supposed she is the riad manager (Incharge Person) asked me to leave and given the reason that Riad Passali is overbooked. As Riad Passali has another group from Germany already booked the room that I'm staying. This is kind of discriminating. I was asked to move out from Riad Passali then move to the other way way way smaller riad few roads down away from Riad Passali namely Riad El Walida. To be frank, I'm flexible in any kind of accommodation. But my in opinion, the management in Riad Passali is very unprofessional. Riad Passali : Awful management especially to the lady manager (Unfortunately I didn't get her name). To be fair, I must say the guy who first receiving me to the Riad Passali was Mr. Ayoub had been very friendly and helpful. I'm very sorry for him to work in Riad Passali with such as poor management. I met him in my 1st evening stay on 29 Dec then again early in the morning of 30 Dec while he started to prepare my breakfast. I supposed this had been a routine for him. I doubt, Riad Passali is treating his staff well needless to say to the solo guest like me.

Authenticity & Character
Location
Although the location for the riad is good but the management is very poor
Staff
The lady from management side is awful. The guy (Mr. Ayoub) who working there is awesome.
Cleanliness & Comfort
Room is clean. However, I was asked to move out from this riad Passali on my 2nd day.
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Jan 09, 2023

Hi Boon,

Thank you so much for sharing your feedback with us, it's highly appreciated.

We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit.

We are, however, sorry to hear about your experience in Boumalne Dades and Marrakech.... read more

Hi Boon,

Thank you so much for sharing your feedback with us, it's highly appreciated.

We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit.

We are, however, sorry to hear about your experience in Boumalne Dades and Marrakech. We have been proposing these accommodations for our guests for many years ago and we have never received any negative feedback about them. I have contacted the hotel responsible in Xaluca Dades and he promised that such a situation wouldn't take place again. We have implemented a new communication system for our booking manager to check with the hotels about the locations of the rooms in each hotel to assure that all the aspects of comfort are provided to our guests. Concerning Riad Passali in Marrakech, we have made a decision to not propose it anymore as they seemed to be irresponsible after your visit.

Sorry again for any inconvenience and looking forward to having you again in our country.

Best Wishes,
Ali

Amazing vacation in Morocco, flawlessly plann...
Morocco | Dec 17 - Dec 22, 2022

Nick
Nick F.
Canada | Reviewed on Jan 06, 2023

Amazing vacation in Morocco, flawlessly planned by Original Travel.

Original travel arranged every detail, from local dinners and wonderful hotels, to the perfect driver. Our trip was outstanding! read more

Amazing vacation in Morocco, flawlessly planned by Original Travel.

Original travel arranged every detail, from local dinners and wonderful hotels, to the perfect driver. Our trip was outstanding!

Hotel Review
Riad Salam Fes
Fes

Stunning hotel, quaint luxury with authentic Moroccan vibe!

Authenticity & Character
Beautiful!
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Jan 07, 2023

Hi Nick,

Thank you for devoting some time to write about your recent journey with us.

We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.

Thank you again and we look forward to welcoming you back soon.

Best,
Abdel

We are a family of 4, and we were privileged ...
Morocco | Dec 29 - Jan 4, 2023

P
Priyanka G.
Sarasota, FL | Reviewed on Jan 06, 2023

We are a family of 4, and we were privileged to have recently traveled through Morocco for 1 week.
Abdellah had customized tour for the 4 of us as we had limited time and yet wanted to get the whole experience, we had, throughout the period, the company of our guide and driver Karim, who, in addition to giving us an exceptional service, made us feel at home in his country, transmitting a lot of knowledge about the route traced and about the history of Morocco as a whole to modern day living... read more

We are a family of 4, and we were privileged to have recently traveled through Morocco for 1 week.
Abdellah had customized tour for the 4 of us as we had limited time and yet wanted to get the whole experience, we had, throughout the period, the company of our guide and driver Karim, who, in addition to giving us an exceptional service, made us feel at home in his country, transmitting a lot of knowledge about the route traced and about the history of Morocco as a whole to modern day living and politics. The vocabulary and command of English language that Karim had was exceptional
Everything we asked for was very well organized and fulfilled. Transport, accommodation, and specific tours, of the best quality.
In Marrakesh, we met Hannan, who was our tour guide, in addition to being super well received by her, we were invited to a sensational dinner tour which my children thoroughly enjoyed.
Although all the cities we visited surprised us, it was the period of touring the dessert camp enchanted us the most. It was a very comfortable and relaxing tent stay to end our tour.
Much more than just providing services, and quick in responding to our questions we feel very welcomed and always taken care of by them.
By the end of the trip, we felt more like friends than customers. Highly recommend them.

Hotel Reviews
Jaal riad resort
Marrakech

Catered to American standards..

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot water
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Casablanca with your driver-guide
Morocco
Transfer to Chefchaouen via Rabat
Morocco
Transfer to Fes, Roman Ruins of Volubilis & Meknes
Morocco
Guided Tour of Fes Medina
Fes
Transfer to Marrakech
Morocco
Guided Tour of Marrakesh
Marrakesh
Private Food Tour of Marrakesh
Marrakesh
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Jan 07, 2023

Hi Priyanka,

Thanks for your 5-star review, it's highly appreciated.

We are so thrilled to learn that you had a great holiday in our fabulous country and you have enjoyed your trip to the fullest. Such compliments make our day and push us forward to keep providing our guests with top-notch services. I will pass on your positive feedback to our team and your driver Karim in particular.

Thanks again and looking forward to having you again in our country.

Best Wishes,
Abdel

Wonderful Tour of Morocco
Morocco | Dec 25 - Jan 3, 2023

David
David N.
Canada | Reviewed on Jan 05, 2023

Sharon organised a great trip for my family and Abdou our tour guide was wonderful. We were moving a lot and there were some long days but that’s what we were there for. Some of the glitches, included a last minute change in one of our Riads which I would have like to know ahead of time and twice the Riads messing up the rooms we were supposed to stay in. This was not the fault of Morocco Immersion and just things one has to deal with when travelling. read more

Sharon organised a great trip for my family and Abdou our tour guide was wonderful. We were moving a lot and there were some long days but that’s what we were there for. Some of the glitches, included a last minute change in one of our Riads which I would have like to know ahead of time and twice the Riads messing up the rooms we were supposed to stay in. This was not the fault of Morocco Immersion and just things one has to deal with when travelling.

Hotel Reviews
Hotel & Spa Dar Sara
Marrakech
Authenticity & Character
Location
Staff
Very welcoming.
Cleanliness & Comfort
Chez Ichou
Dades Gorge

Beautiful place and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Luxury Camps - Royal Camp
Merzouga

Magnificent glamping.

Authenticity & Character
Staff
Cleanliness & Comfort
Riad Al Makan
Fès

We didn’t stay here as the hotel was switched on us last minute.

Riad Hicham
Chefchaouen

This was a beautiful place!

Authenticity & Character
Location
Staff
Service was very slow.
Cleanliness & Comfort
Riad Kalaa
Rabat

Nice but horrible service in restaurant.

Authenticity & Character
Location
Staff
Poor service and messed up reservation.
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Marrakesh
Marrakech to Dades Valley via Ait Ben Haddou
Morocco
Dades Valley to Merzouga Camel Trek via Todgha Gorge & Tinghir
Morocco

One of the trip highlights!

Merzouga to Fes via Midelt, Azrou, & Ifraine
Morocco

This was a very long day. If we had more time maybe would have stopped for a night along the route.

Guided Tour of Fes
Fes
Free Day in Fes
Fes

Nice to have a slow day. Went to a hammam!

{{start_location}} to {{end_location}} via Volubilis
Morocco
Afternoon Guided Tour of Rabat
Rabat
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Reviewed on Jan 21, 2023

Hi David,

Thank you for taking the time to write such a fantastic review! I'm so glad to hear that you had a great trip with Abdou. I think he is our best tour manager (of course, I'm a little biased since he is also my husband). I did want to apologize for the miscommunication about the riad in Fes - that was entirely my fault. When we called Riad al Makan to re-confirm your reservations shortly before your arrival (as we always do), they told us that they had a couple of large groups... read more

Hi David,

Thank you for taking the time to write such a fantastic review! I'm so glad to hear that you had a great trip with Abdou. I think he is our best tour manager (of course, I'm a little biased since he is also my husband). I did want to apologize for the miscommunication about the riad in Fes - that was entirely my fault. When we called Riad al Makan to re-confirm your reservations shortly before your arrival (as we always do), they told us that they had a couple of large groups staying there during your dates and, because we know how noisy it can get there when it is at capacity, we requested that they move your reservation to their smaller (and quieter) annex property. I was tasked with communicating that change to you and I neglected to do so. For that, I am truly sorry. We certainly didn't mean to surprise you with that, especially after your long journey from the desert.
So, again.. thank you for your fabulous review (despite the glitches) and thanks even more for trusting us with your family adventure to Morocco!

Take care and keep in touch!
Sharon, Abderrahman (Abdou), and the rest of the Morocco Immersion family

Just back from a 8-day trip to Morroco. Kim K...
Morocco | Dec 27 - Jan 3, 2023

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Paul C.
Ashburn, VA | Reviewed on Jan 05, 2023

Just back from a 8-day trip to Morroco. Kim Kim lined up the hotels, special tours and driver. It was incredibly helpful to have a driver with us for the entire trip. They guys made it easy to have fun, adventurous trip with my family.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Jan 05, 2023

Hi Paul,

Thank you so much for devoting some time to leave us such a great review.

It really means a lot to us that you had a great experience with our company, and we made you feel welcome in our beautiful country. It fills us with pride when we get such compliments from our guests and know that they are satisfied with the service we provide. All the members of our team will be happy to read your kind words :)

Looking forward to serving you again in our Moroccan Kingdom.

Best,
Ali

Morocco-Detailed planning and it was tailored for our...
Morocco | Dec 23 - Dec 29, 2022

G
Gayatri P.
King of Prussia, PA | Reviewed on Jan 05, 2023

Detailed planning and it was tailored for our requests and interests.
The overall travel guide could have been a little more communicative but overall other city cape fox local guides were very good
I would recommend Kim Kim and Sharon !
The bookings and hotel reservations were perfect.
Guides and our drive were always on time and very very helpful and trustworthy!
Overall fantastic experience! read more

Detailed planning and it was tailored for our requests and interests.
The overall travel guide could have been a little more communicative but overall other city cape fox local guides were very good
I would recommend Kim Kim and Sharon !
The bookings and hotel reservations were perfect.
Guides and our drive were always on time and very very helpful and trustworthy!
Overall fantastic experience!

Hotel Reviews
Riad Al Makan
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison d'Hôtes La Vallée des Figues
Boumalne

Could have tuned on the heat-in advance we went into very very cold rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
ATV Quad Tour of the Desert
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Valley Via Todgha Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian

Morocco tour
Morocco | Dec 25 - Jan 3, 2023

S
Shreeyala U.
Hoffman Estates, IL | Reviewed on Jan 05, 2023

My family’s experience in Sahara dessert in terms of accommodation was disappointing .
My family, who organized the trip, had requested luxury tent accommodations in Sahara dessert and we were booked with Paradis du Sahara.
However when our party of 22 arrived there , our family was told that we had to go to another tent. We waited for 20 minutes in the cold and were transferred to another, basic tent with cheap and bare minimum furnishings. Another family in our group also had the same... read more

My family’s experience in Sahara dessert in terms of accommodation was disappointing .
My family, who organized the trip, had requested luxury tent accommodations in Sahara dessert and we were booked with Paradis du Sahara.
However when our party of 22 arrived there , our family was told that we had to go to another tent. We waited for 20 minutes in the cold and were transferred to another, basic tent with cheap and bare minimum furnishings. Another family in our group also had the same experience. We had to be driven back for dinner to where the rest of the party were housed. We reported this to our local tour guide Ibrahim who made an alternate arrangement which was slightly better than the basic tent but still not the luxury tent we had originally booked and which others in our group got lucky enough to stay in.
This experience left a bad taste, especially since we were the first to book it and because we paid the same (high) price as the families who got the luxury tents.
Again, in Ourrzazate and Marrakech our accommodation were changed from a central location to different ones. In Ouarzazate, we were supposed to stay in a traditional Riad, and instead stayed in a standard hotel. The accommodation in Marrakesh was a good resort, but it took about 45 minutes each way to the city center, while the one I had planned for was right in the center with slightly more luxurious accommodations. Also the hotel we did stay in did not cater to our vegetarian options, despite our repeated prior communications with them, which led to many of us having to skip dinner on New Year’s Eve.
At the very least, I would have liked to have received communication about these changes. Not being informed about the downgrades made the experience all the more stressful and disappointing.

Hotel Reviews
Paradis Du Sahara
Merzouga

We were booked to stay here , but when were arrived we were transferred in a vehicle to another camp with cheap and basic accommodation after making us wait in the cold for 20 minutes. The rest of our group got the accommodation here while we who had booked earlier than the rest got to stay in a downgraded camp tent while paying the same high price for the luxury camp

Fredj Hotel & Spa
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shower was not draining
Puerta Azul
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fes Marriott Hotel Jnan Palace
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barcelo Palmeraie
Marrakech

Beautiful hotel and rooms However far from the city Centre and takes a long time to commute

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Odyssee Center Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ibis Ouarzazate Centre
Ouarzazate

Shower was excellent Food was good Rooms are very small and walls are very thin. Everything can be heard from the neighboring rooms and hallway. Dirty carpets

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Chefchaouen (guided)
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Fes

Very knowledgeable guide with great communication. Kept the tour very interesting . However can avoid taking the travelers to the ceramic factory which is priced over the roof

Quality of Experience
Guides, Drivers and Staff
Ibrahim- our guide went above and beyond to take care of us
Transport
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes

We had booked in Paradis Du Sahara but when we went there we were told we would be transferred to another camp- were made to wait for 20 minutes for the keep in the cold weather and transferred to a cheap and basic camp. We were again transferred for dinner to the paradis du Sahara and when we told our local tour manager that we were supposed to be staying in paradis du Sahara- he arranged us accommodation in another basic camp but with better bathrooms- very disappointed with the experience -we felt cheated

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Morocco

Tides gorge was abbreviated to 15 minutes only in favor of a shop i between

Guides, Drivers and Staff
Transport
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Did not see the switch backs in Tizi N tikta pass

Quality of Experience
Guides, Drivers and Staff
Transport
Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Marrakech with a private guide
Marrakesh

Our local tour guide Mustafa - was knowledgeable However , in the Marrakesh bazaar he was hurrying us up and not letting us to explore the shops which we wanted to go and see only to take us to shops of his choosing which were very expensive and telling us to take our time

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Abdou was attentive, caring, and provided nec...
Morocco | Dec 19 - Dec 28, 2022

D
Dharmesh & Sadhna M.
Sheboygan, WI | Reviewed on Jan 04, 2023

Abdou was attentive, caring, and provided necessary service promptly. He was able to tailor individualized services within the group. He promptly tended to all our needs and accommodated last-minute changes. His honesty and transparency helped us make proper choices throughout the trip.

Most of our accommodations were boutique-style hotels but were not elderly-friendly. Part of the accommodation difficulties included a lack of hot water to shower, overall poor lighting in the rooms,... read more

Abdou was attentive, caring, and provided necessary service promptly. He was able to tailor individualized services within the group. He promptly tended to all our needs and accommodated last-minute changes. His honesty and transparency helped us make proper choices throughout the trip.

Most of our accommodations were boutique-style hotels but were not elderly-friendly. Part of the accommodation difficulties included a lack of hot water to shower, overall poor lighting in the rooms, and no elevators for the elderly to use. Abdou was receptive to further improvement of his custom tour planning. We would recommend KimKim to Morocco travelers.

Hotel Reviews
Merzouga Dunes Luxury Camps - Royal Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Hotel Chergui
Erfoud
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
lighting, lack of hot water, and direction within the building
Hotel Xaluca Dades
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian

Better than expected!
Morocco | Dec 23 - Dec 31, 2022

Puravi
Puravi P.
Manhattan, NY | Reviewed on Jan 04, 2023

Said was wonderful, and friendly!! If I were to visit Morocco again, I would definitely want him to guide us. Our driver, Mohammed was quiet but a very nice gentleman. Timely and drove well.
Kamal in Fez was very knowledgeable and nice. He took to a restaurant for lunch, which turned out to be the best meal of our trip.

read more

Said was wonderful, and friendly!! If I were to visit Morocco again, I would definitely want him to guide us. Our driver, Mohammed was quiet but a very nice gentleman. Timely and drove well.
Kamal in Fez was very knowledgeable and nice. He took to a restaurant for lunch, which turned out to be the best meal of our trip.

Hotel Reviews
Riad Maison Bleue And Spa
Fes

Loved our stay at this hotel. Loved the “complexity” of the different buildings. We hung out by the sitting area by the restaurant and the service was great. The welcome with the dates with walnuts was amazing!

Authenticity & Character
Location
Staff
Every single staff member was very nice, courteous and professional
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

Pros: Nice tents Amazing staff Good food!! Location Cons: Some of the tents had water and heat issues Bathrooms were very basic but considering it’s a desert, it was set up well..

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just check to make sure the heaters work well throughout the night. Water also stopped a few times for us. If there are time restrictions due to eco-conservation, it would be nice to know beforehand.
Dar Chamaa
Ouarzazate

Dinner is included in your stay at this place. We only found out when we got there. The place is okay. Not the cleanest. I would rate it a 2-3star place

Staff
Cleanliness & Comfort
The shower overflowed into our room. Also the rooms were not the cleanest
Riad Wow
Marrakech

Enjoyed the location of this place. Within the Medina and walking distance to pretty much everything. Staff was friendly and the courtyard was pretty and clean. They have a rooftop area with a bar but the staff, although extremely friendly, was not the best bartender.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hassan II Mosque
Morocco

Absolutely stunning!! Definitely check out this mosque from the inside.

Quality of Experience
Guides, Drivers and Staff
The guide was not the best. It was a large group. We could barely hear or understand him.
Transport
We walked. Not sure about transport within the mosque
Tour Fes with a Private Guide
Fes

Amazing tour with Kamal. He was knowledgeable about Islam as a religion and the town of Fez. Just didn’t care for the stores they take us to during the tour for shopping.

Quality of Experience
Guides, Drivers and Staff
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes

Amazing experience on camelbacks at sunset!! An absolute must do!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Morocco

Beautiful scenery during this drive!

Quality of Experience
Tour Marrakech with a private guide
Marrakesh

This tour was good. But just inside the Medina. It would have been better if it included the Majorelle Gardens as well

Quality of Experience
Guides, Drivers and Staff
Cooking Class
Morocco

Our cooking class was at Faim D’epices just outside of Marrakech. Transport is provided by the class. Run by a couple - a French person, Michele and his wife, chef Ilham. It was really fun day! The cooking class was fun. Michele was entertaining and educational and chef Ilham shared some amazing recipes. Definitely a thumbs up and fun activity in Marrakech

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ouarzazate to Marrakech via Aït Benhaddou
Morocco
Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Reviewed on Jan 30, 2023

Hi Puravi,

I'm so glad that you enjoyed your time in Morocco! I especially like hearing great feedback on our drivers and guides, it's always good to know how things go on the ground. Thank you again for entrusting your family's trip to us!

Best,
Megan

we were very pleased with the trip and all yo...
Morocco | Dec 19 - Dec 28, 2022

K
kvk m.
Litchfield, MN | Reviewed on Jan 04, 2023

we were very pleased with the trip and all your crew and Abdou for the caring and help.Really was enjoyable. read more

we were very pleased with the trip and all your crew and Abdou for the caring and help.Really was enjoyable.

Local specialist: Sharon Louthian

The way to go in Morocco
Morocco | Dec 23 - Dec 30, 2022

David
David R.
Stamford, CT | Reviewed on Jan 04, 2023

If the idea behind using an agency is to make the travel experience seamless and easy, then working with kimkim and their local partners is absolutely the right move. Our flight from the US was cancelled and rescheduled...they made everything work. They recommended and booked wonderful hotels, adapted on the fly to changes we requested, and were there for us whenever we reached out.
Marrakesh is unique and interesting and Fes is all about the history and the culture, but you cannot beat... read more

If the idea behind using an agency is to make the travel experience seamless and easy, then working with kimkim and their local partners is absolutely the right move. Our flight from the US was cancelled and rescheduled...they made everything work. They recommended and booked wonderful hotels, adapted on the fly to changes we requested, and were there for us whenever we reached out.
Marrakesh is unique and interesting and Fes is all about the history and the culture, but you cannot beat spending time in the Sahara for sheer epic wonder.

Hotel Reviews
Desert Luxury Camp
Merzouga

True desert experience. Don't miss sunrise and sunset

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

Had dinner ready for us at 3am because of delayed flights. Who does that?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Berbere Palace
Ouarzazate

Interested in Hollywood? This is the place for you in Morocco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Authentic riad, not a purpose built hotel.

Authenticity & Character
Location
Central, but a bit sketchy to locate
Staff
Cleanliness & Comfort
Activity Review
Hammam & Spa Experience
Morocco

Little bit odd but relaxing

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Reviewed on Jan 05, 2023

Hi David,

Thank you for devoting some time to write about your recent journey with us.

We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. Our entire team is committed to providing high-quality services for our guests and making their trips unforgettable. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.

Thank you again and we look forward to welcoming you back soon.

Best,
Ali

Ali was very informative and helpful in Marra...
Morocco | Dec 30 - Jan 2, 2023

K
Katie M.
Manhattan, NY | Reviewed on Jan 04, 2023

Ali was very informative an