Kimkim Trip Reviews for Morocco

Planning our trip with KimKim was quite easy. Louis was flexible in our requests for changes and provided prompt responses. We requested specific luxury hotels and he was able to provide feedback or suggestions on the hotels we asked or provided better options. We also had to move our trip by a week and that was accommodated well. We did 10 says total which is too short as we went to 6 cities starting and ending in Casablanca and included the Sahara desert overnight tour. Next time we would definitely space it out more.

We opted to have a driver and travel by car the entire trip rather than flying. Our driver Said was incredibly attentive, thoughtful and we thoroughly enjoyed his company. He provided a lot of suggestions and also was a tour guide for us when we didn’t have a hired tour guide for the driving part of our tour. He found and suggested some excellent restaurants during the road trips as well. Said was also available to us 24/7 to take us to places that we had booked separately from KimKim.

Overall we would book again with KimKim and would request Said as the driver.

Activity Review

Hammam Visit: Traditional Body Scrub

Morocco

I don’t remember place we were taken to but it was not traditional as we didn’t get to see any of the baths. We only got the scrub and it was so rushed.

Quality of Experience

Omar was very polite and helped keep my nervous wife calm on our hike in the mountain trails, and let her ride the mule which was fun. We had a memorable lunch that he served us on the patio on his mountain home.
Ismail drove us to our destinations each day, and he spoke such good English, while always able to explain the culture and history of the country and sights we could see, and always using good humor to make us laugh.
The young men at the Agafay domes were very nice to us, and gave us music, meals, and shows that we will remember for a lifetime.
I am not making this up!

Our trip was spectacular! Hakim was responsive in the planning process and adjusted the items I wanted changed quickly and accurately. The Riads we stayed in were gorgeous across the board. We felt safe, accommodated and well located. Every activity and itinerary plan was smooth and as expected. The real star of our vacation was our diver/guide/honorary family member Abdellatif Iggui. From the moment he met us at the airport he until he dropped us at the port eight days later he was a delight. Abdellatif was knowledgeable, friendly, accommodating and fun. He adjusted to our pace and rhythm, got to know us so he could better show us what we wanted, provided endless recommendations and guidance. He was genuinely invested in our experience and a fundamentally wonderful person. He was also tireless as our trip required hours of difficult driving, he remained safe, attentive and cheerful throughout. He handled six women from 15 to 82 for eight straight days through cities, desserts, mountains and gorges with grace and care. Having a guide who genuinely likes their job allowed us to fall in love with Morocco, making the travel easy and exciting. Thank you Abdellatif, we miss you!!!!!

Activity Review

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Abdellatif Iggui, our guide and driver went above and beyond to make us feel at home and exceeded all expectations.

Transport

My family and I had a tremendously enjoyable visit to Morocco due to the amazing work by the team at Original Travels! Mohamed E. crafted a custom tour throughout the country, personalizing the itinerary, excursions, and accommodations to meet our special requests. Said was a very welcoming and gracious host, fielding the operations seamlessly behind the scenes. The city tour guides were wonderful, particularly Mohamed D. in Marrakesh, and we learned so much about Moroccan history, culture, and people. We also give special thanks to our driver, Soufiane. Throughout the entire trip, Soufiane was a very attentive, accommodating host, a skilled and safe driver, and a great overall companion for us on the road. Our Moroccan itinerary proved excellent, and the travel pace, personal vehicle, riad hotels, and site tours were all top notch. If you are looking for a VIP experience in Morocco, I highly recommend using Original Travels to organize your trip. Hats off to the entire Original Travels team and the amazing people of Morocco - perfect 5 stars out of 5!

Our trip to Morocco was nothing short of magical—a harmonious blend of vibrant culture, breathtaking landscapes, and unparalleled hospitality. We explored iconic cities such as Casablanca, Fez, Marrakech, and the tranquil Bin El Ouidane, each offering its own story, charm, and allure. From the moment we arrived, we were treated like royalty, starting with the warm welcome of fragrant mint tea and delightful cookies upon check-in. Every riad we stayed at was an oasis of beauty, character, and tranquility. Whether it was the intricate tilework, soaring arches, or the lush gardens, these boutique hotels were a testament to Moroccan craftsmanship and architecture. The staff at our accommodations consistently went above and beyond, from the thoughtful surprise of a wine bottle in our room to ensure we were fully relaxed, to the adorable peacocks and puppies on the property that made each stay all the more memorable. The lavish breakfast spreads, private pools with stunning views, freshest juices and local delicacies, making every morning feel like a feast.

Our itinerary was packed with unforgettable moments, thanks to our tour organizer, who curated an utterly seamless experience. Their knack for uncovering hidden gems was amazing; we visited local markets, explored historical gems like Volubilis, and savored a hearty dinner with a local family in Fez, learning stories passed down through generations. Beyond rich culture and history, adventure was front and center—whether it was riding camels through the Agafay Desert, singing around a bonfire under the stars, or enjoying a thrilling fire show. A highlight of the trip was hiking the Ouzoud Waterfalls, followed by a relaxing spa session at a luxurious Hammam in Marrakech. The professionalism of both our tour operator(Majid) and driver(Khalid) made everything effortless, even when a flight delay and missing luggage threw a challenge our way. The team’s swift action to recover our bags, despite a long detour, showed genuine care and dedication. With an English-speaking driver who was a walking encyclopedia of Morocco’s history and our knowledgeable local guides, every moment was immersive and enriching. We left not only with unforgettable memories but also having made two lifelong friends. Morocco is a destination like no other, and this tour operator has set the gold standard for customer service, making the journey truly extraordinary.

We took a 14 day family trip through Morocco, and Hamza helped us plan our trip. He listened to our interests and accommodated all our requests- from city tours to rock climbing to kite surfing (which did not happen because there was no wind). Hamza connected us with a local tour company who actually handled the trip detail- and Said and Hamza (another Hamza) did a great job taking care of us. Special shout out to Hamza, our driver- a very careful and awesome driver who became our friend after countless hours of driving through Morocco! There were some disappointments- for example, no tour guide at Rabat and we skipped some sites due to miscommunication, but Said was very responsive and fixed the situation as soon as I contacted him. He made sure we had a guide in every city after that. Overall, the trip was fantastic and we learned a lot about the history, food, and people of Morocco. Thank you, Hamza, Said, and Hamza! =)

Hotel Reviews

Barceló Casablanca

Casablanca

It's a clean, modern hotel. Seems to be centrally located (loud traffic noises), but as far as we can tell, there was nothing special to see or eat or shop nearby.

Authenticity & Character

a generic western-style hotel

Location

Staff

Cleanliness & Comfort

Riad Mimouna

Essaouira

An old, charming hotel right on the water. Very friendly staff - but no AC, which was fine but leaving the window open too cool down the room also invited flies. They also seemed a little short staffed and breakfast service was OK, not great.

Authenticity & Character

Location

right on the beach but too far from Medina center for my liking

Staff

Cleanliness & Comfort

no AC

Riad Nyla And Spa Marrakech

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

It's a cute, small boutique hotel in a small village in the Dades valley with a super friendly staff and the best food we had in Morocco. The owner went out of his way to accommodate our needs, and I wish I had cash to tip more. We stayed two nights and had dinner at the hotel restaurant both nights- both fantastic- but they only take cash so be prepared!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Luxury Camp Erg Chebbi

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Auberge Tinit

Errachidia

It's a Moroccan version of Motel 6.

Authenticity & Character

it's a Moroccan version of motel 6

Location

middle of nowhere

Staff

very friendly receptionist

Cleanliness & Comfort

AC didn't work well and there were bugs in the bathroom

Palais Amani

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

the drive along the coast was beautiful- wish we could have stopped on some beach for a break.

Private Kitesurfing Lesson Essaouira

Morocco

no wind- was cancelled.

Private Kitesurfing Lesson Essaouira

Morocco

No wind, so we had to cancel. They switched us to regular surfing lesson on day 1 - which was ok but not what we signed up for. There was some miscommunication between our trip organizer and the vendor who did not know that we were coming on a windless day , etc. Apparently, the surfing instructor (Salim?) was outstanding but the overall experience was not great. We are still trying get refunded for kitesurfing - we were supposed to kite surf 2 days and it's much more expensive than regular surfing, which we did only 1 day.

Quality of Experience

Guides, Drivers and Staff

Surfing instructor Salim? was apparently really great and the Belgian lady was super nice and tried her best to accommodate us.

Transport

Horseback Riding on the Beach of Essaouira

Essaouira

The stable was very dirty- never seen so many flies. The ride was fine although one of the horses dropped to the ground and my husband could have gotten hurt (thankfully he didn't) and the guide did not speak much English or provide any explanation. But the scenary was beautiful.

Quality of Experience

Guides, Drivers and Staff

Visit Majorelle Gardens: An Artist's Oasis in the Red City

Marrakesh

a beautiful garden but not much explanation.

Hike through Berber Villages

Morocco

Had stomach issues so we skipped the meal but the hike through the riverbed was great - wish we could have gone longer but it was super hot and we were feeling pretty weak from our tummy issues so we cut it short.

Quality of Experience

Guides, Drivers and Staff

Transport

Sahara to Boumalne Dades – Scenic Transfer with Rock Climbing Experience in Todra Gorges

Morocco

Quality of Experience

there were a lot of goat dropping at the climbing site

Food

some tourist restaurant, slow and bad service (took our order after people who arrived later than us), no AC and it was HOT AND ran out of salad so served us HOT SOUP when the restaurant was nearly so hot already! The owner and some staff seem happy and friendly but a terrible experience overall.

Guides, Drivers and Staff

Transport

ATV Ride in the Dunes of Merzouga

Merzouga

Best experience- didn't get to see the sunrise because of the haze but saw wild foxes and the ride was fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Sand-Boarding in Erg Chebbi

Merzouga

There was no organized activity- some boards (some with broken parts) were laid around the camp, and you were supposed to just take them out and try on your own. Sand dunes near the camp were small and it was not worth the trouble.

Quality of Experience

Dine with a local family

Morocco

Quality of Experience

Food

best chicken tajin i had

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart

Fes

We had the best guide of this trip- very knowledgeable and patient.

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca to Chefchaouen via Rabat

Morocco

Made a short stop at Rabat- Our driver dropped us off at the Mausoleum- we just wandered around without knowing what we were looking at, and a local guide started talking to us. He provided some explanation, which was fine, but then he pressured us to pay him 400 Mdhars. Wish we had a proper guide with us and shown us around a bit more- it looked like an interesting city.

Quality of Experience

Guides, Drivers and Staff

Transport

Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent trip! All of the guides and our driver were knowledge, friendly, and accommodating. Everything went of without a hitch and the team was always there if we needed.

We had an amazing afdventure in the beautiful country of Morocco! Our personal car guide was so kind and made us feel so very welcome! Tarik was always looking out for our best interest! We visted many amzing places, but the family enjoyed the Sahara Desert part of the trip the most. Riding the camels and taking in the beautiful views across the sand dunes will always be a memory we hold dear. The trip was a great adventure and Tarik helped to make sure all went well!

Hotel Reviews

Barceló Casablanca

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Sky Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco

Morocco

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

Guided Tour of Essaouira

Essaouira

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Merzouga to Aït Benhaddou via Draa Valley

Morocco

Sand-Boarding in Erg Chebbi

Merzouga

Morocco Last Nomads Experience: Tea, Tales & Desert Adventures

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Dades to Merzouga via Todra Gorges & Erfoud

Morocco

Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley

Morocco

Half-Day Guided Tour of Marrakech

Marrakesh

Sunrise hot air balloon ride in Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour: A Feast for All the Senses

Marrakesh

Guides, Drivers and Staff

Abdul was one of the most amazing driver/ guides I’ve ever worked with. I felt he was determined to make my grandfather and I have the best trip possibly imaginable. He was always checking in and I felt I could contact him at any time. He kept a good attitude and was very supportive of my aging grandfather and his needs as well as mine. Even when I got sick he did everything in his power to make the trip enjoyable. His dry sense of humor and overall attitude throughout the trip allowed us to have an extremely memorable trip.

Activity Reviews

Private Cooking Class w/ Souk Tour

Morocco

This was such a fun activity everyone was so nice and friendly the food tasted amazing and I especially enjoyed going g to the local market to see a look into the city.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Taste your way through Marrakech ( Guided tour)

Marrakesh

Our tour guide was so much fun and so knowledgeable which I truly appreciated. He was amenable to all of my grandfathers needs and kept an extremely positive attitude throughout the entirety of the tour I had a great time and I strongly recommend this tour and guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Megan really listened to the experience that we wanted to have in Morocco and was very helpful with changing any details from the suggested itinerary to making a better fit for our family. Our driver Khalid was very friendly and knowledgeable. We had an absolutely amazing time!

I recently enjoyed an unforgettable 10-day journey through Morocco with my daughter, made possible by the exceptional team at KimKim. We had an ambitious itinerary that most agencies dismissed as unrealistic, but KimKim rose to the challenge. While upfront about the long travel days, they delivered a well-paced and exciting plan that included every destination we hoped to visit.
Our trip began in Casablanca and took us through Rabat, the charming Blue City of Chefchaouen, and the historic heart of Fez, where we explored the medina and took part in a memorable cooking class. From there, we ventured into the Sahara for a magical desert experience—complete with a sunset camel ride, ATV adventure, and an unforgettable night under the stars at Merzouga Luxury Desert Camp. Our desert guide, Ali, was both knowledgeable and fun, making the experience even more special.
Next, we relaxed at the beautiful Ksar El Kabbaba in Skoura, where the hotel’s spa offered a perfect retreat. We ended our journey in Marrakesh, where a local guide enriched our exploration of the medina, hammams, and souks.
Visits to carpet vendors, tanneries, and ceramic workshops gave us a deeper appreciation for Moroccan craftsmanship and a few beautiful souvenirs.
Throughout it all, our driver Tayeb was outstanding—safe, insightful, and always helpful. His excellent English and thoughtful guidance elevated every leg of our journey. He consistently went above and beyond to ensure we were comfortable, informed, and enjoying ourselves. We feel that we must return to Morocco just to visit with Tayeb!
This trip not only revealed the beauty and culture of Morocco but also gave me treasured time with my daughter. Every detail was expertly managed, allowing us to truly be present. KimKim’s communication was also excellent—they responded quickly and thoroughly to every question and request. I highly recommend them for a personalized, immersive travel experience.

Hotel Reviews

La Maison Arabe Hotel

Marrakech

A beautiful courtyard, lovely rooms, accommodating staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Absolutely outstanding hotel Lovely courtyard, great breakfasts A wonderful oasis after the Sahara

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Merzouga Luxury Desert Camp

Merzouga

Who can beat luxury tents in the Sahara?

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karawan Riad

Fès

Very accommodating staff, lovely breakfast, great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Authentic Moroccan hotel. Lots of stairs to climb

Authenticity & Character

Location

Lots of stairs

Staff

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

Beautiful rooms, lovely restaurant, excellent food, gorgeous courtyard

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

ATV Ride in the Dunes of Merzouga

Merzouga

This is one of the highlights of our trip! Such fun!

Quality of Experience

Guides, Drivers and Staff

Transport

We had outstanding guides for each city we went to; they were extremely knowledgeable about the history and culture of their respective cities and regions - some of the best guides we have ever had on a trip. We thoroughly enjoyed the variety of places we went, from the green mountains and blue buildings of Chefchaouen, to the Roman ruins of Volubilis, the markets of Fez and Meknes, the desert in the South and ocean city of Essaouira, the remoteness and ruggedness of the High Atlas of Imlil, and of course the dynamic Marrakesh, just to name a few. We thoroughly enjoyed the Riyads that were selected by KimKim, and would love to go back and spend more time at tome of them. Even in Imlil, while the lodge was rustic, it had a certain charm. Hakim at KimKim was very attentive when a few issues came up, and they were quickly resolved to our satisfaction. My utmost praise for Khalid who was our driver. As we spent a fair amount of time in the van it is important to have a great relationship with your driver, and Khalid did not disappoint. He gave insightful comments about the towns and regions we were traveling through, and provided meaningful observations about the local people and their cultures, and answered all our questions. The tour would not have been as successful without him at the wheel. Some of fondest memories are driving through the almost deserted roads of Morocco, admiring the beautiful and ever-changing landscape, listening to the Moroccan singer Oum, Steely Dan, The Beach Boys, etc. - simply enchanting.

Hotel Review

Euphoriad

Rabat

All of the hotels and riyads we stayed at were great (with the exception of Eden Roc in Oualidia) and each was unique in their own respect, so I would love to give all of them high marks, but since we started in Rabat I would say the Euphoriad set the tone for the whole trip. The room we had was wonderfully furnished and with mirrors all around - understandable considering it is named after the Daffodil flower - Narjis in Morocco. Everything was very comfortable, and I especially enjoyed the bathrobe as it had a hood, just like on the djellaba; first time I have ever seen a bathrobe like that and I wanted to take it home! The hotel was a riyad with the center open area, and beautiful tilework and artwork throughout. The dining area was very nice and the included breakfast was great, and small enough that you could share stories with your fellow travelers. It is also very well situated and is a riyad and Rabat a city I would like to visit again.

Authenticity & Character

Beautiful tile work.

Location

Right near the beach and sea, and part of the old town.

Staff

Very attentive

Cleanliness & Comfort

All the furnishings were very comfortable, and the bathroom very clean.

Activity Review

Guided Tour of Volubilis

Morocco

Thoroughly enjoyed visiting these ruins and learning more about the history of this area of Morocco.

Quality of Experience

We had nice weather, and the guide was fantastic; I would highly recommend him in the future.

Guides, Drivers and Staff

The guide was extremely knowledgeable about the site and history.

Transport

Khalid is just the consummate driver.

Our trip began in Casablanca where our driver Karim picked us up from our hotel. Karim was outstanding; pleasant and knowledgeable of the cities we visited & and an excellent driver. He was always on time & available; kind, helpful, & willing to help us with any questions. When visiting other cities & sites he always introduced us to our guides & was waiting for us on completion. One of my favorite guides was Sharib in Fez though all of the guides provided were great including ones provided at sites like the tannery & mosaic factory. They were not overly zealous in asking us to buy goods.
Cities visited; Rabat, where we stayed at the Sofitel. The hotel was beautiful with large beautifully appointed rooms & grounds. Service was excellent. We enjoyed the city.
Tangier started off poorly when there was no reservation for our stay. DO NOT PUT PEOPLE AT THE HILTON THERE FRONT DESK STAFF ARE SLOW & NOT HELPFUL ALMOST RUDE. The problem was eventually sorted out by your local representative. Compared to our other hotels & Ryads it was not even close in comparison. We did enjoy the city & the Hercules Caves. Chefchaoen is a beautiful city & lives up to its reputation, as the Blue Pearl. Lina Ryad & Spa was excellent in every way. Our final destination was Fes where we stayed at the Riad Fes & Chareaux. The Riad could not do enough for us during our stay, they anticipated our every need, remembered our names & provided excellent service. Highly recommend. Our tour of the Medina with our guide Sharib was great. Stops at the pottery & mosaic factory and the leather factory provided excellent souvenirs with minimal pressure to buy.
I would definitely recommend a visit to Morocco 🇲🇦 & these cities.

Hotel Reviews

Riad Fes - Relais & Châteaux

Fes

Fantastic, good location & excellent staff. Well appointed spacious rooms & Riad. Excellent food. Staff anticipated your every need and always recognized & acknowledged you

Authenticity & Character

Location

Staff

Anticipated every need extremely polite

Cleanliness & Comfort

Turn down service. Spacious room & bathroom. Excellent a/c

Lina Ryad & Spa

Chefchaouen

Everything was great. There was a real feel of authenticity of being in Morocco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Rabat Jardin Des Roses

Rabat

Fabulous from start to finish. Staff, rooms, grounds, location. Highly recommend

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Tanger City Center Hotel and Residences

Tangier

No reservation, poor customer service especially front, desk. Small rooms a/c not great

Authenticity & Character

Everything

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Cooking Class in Fes

Fes

Did not attend

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Chefchaoeun

Chefchaouen

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour in Rabat

Rabat

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Hercules caves

Tangier

Self guided, will wait on line to control number of people in cave

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was magical. The people, culture, food, and scenery were more than we could have ever imagined. And it all started with our driver, Rachid! He really took care of us and allowed us to relax and truly enjoy the full experience. We highly recommend Morocco! A destination/trip of a life time!!

Hotel Reviews

ONOMO Hotel Casablanca Airport

Nouaceur

Perfect place to begin transition back to our world. And truly just 5 min from hotel. Rooms were extra cold- which was great :)

Authenticity & Character

Can’t say authentic as it was truly modern

Location

Staff

Cleanliness & Comfort

Riad Nesma Suites & SPA

Medina, Marrakech

Location- great! Rooms - okay but a bit crowded (probably our fault as we had two adults and two children in a room). Pool was nice break from the heat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Tiziri

Kelaat Mgouna

Probably our favorite hotel. The host was awesome - the most engaged with us. He kept us laughing throughout our time there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Stars Luxury Camp

Merzouga

Great experience for those that do not camp. Desert experience was awesome. My son and I sand boarded :)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Farouzi Fes

Fes

Beautiful building but a bit outdated. Drain in shower was clogged, wifi was weak, but these are minor issues. It’s location is great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Kalaa

Rabat

Great first stop - amenities were good, rooms were nice, and food was delicious

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning Guided Tour of Marrakech

Marrakesh

Marrakech is definitely touristy - after experiencing Fes first - Marrakech was just “ok”. Then again, it was at the end of our trip so we had already seen a lot of what it had to offer and we were a bit exhausted.

Quality of Experience

Guides, Drivers and Staff

Unfortunately, he struggled to show us anything unique.

Transport

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

We definitely want to go back to Ifraine! Don’t get me wrong- the other parts of the drive were great (eg, Atlas monkeys) too. But Ifraine is so different by being lush and green within that Atlas Mountains.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fes

Fes

Without a doubt- Fes is the city to see! Authentic! We felt like we were experiencing the daily life of someone that lives there. Markets are phenomenal! Tannery is great!

Quality of Experience

Guides, Drivers and Staff

Transport

Arrive in Casablanca & Transfer to Rabat

Morocco

We were exhausted from travel - and this was the best first step as if kept us awake which allowed us to adjust to the local time. The mosque is absolutely beautiful. The tour was really minimal but I can’t say a guide was needed to have the full experience.

Quality of Experience

Guides, Drivers and Staff

The mosque guide didn’t provide much - but it was enough to at least see unique aspects of the location.

Transport

Rachid rocks!

I have been privileged to travel to many amazing places with my job (UK, Spain, France, Greece, Australia, Kenya, South Africa etc) and none compare to the experience we had in Morocco. From the first contact with Maryem and the full conversation with Sharon where I was able to ask any question I wanted to finalize the locations, the planning of the trip went smoothly. Together we came up with an itinerary that fit my two day conference into the planning and Maryem worked hard to ensure we could go to all of the places we wanted while suggesting other (amazing) stops to see along the way.This was my first guided tour and I was nervous about all of the unknowns, including spending 9 days with one specific tour guide with just me and my aunt. What if we didn't like him or understand him? 9 days is a long time!!! From the second Ahmed arrived at the airport to pick us up everything went smoothly and he just got better and better every day as we got to know each other a bit better. He was accommodating at every turn and our enjoyment was his biggest concern. Even when we weren't with him he was texting to make sure we were navigating fine, felt safe, and knew where to go to eat etc. Along the way Ahmed introduced us to other guides with context specific knowledge --each one was engaging, highly knowledgable and fun to spend time with. All of the guides we worked with were accommodating to our needs--if we wanted to cut a tour short to spend time at a pool or to add on something else in the vicinity they did so without batting an eye. Morocco is an amazing place from its breathtaking scenery to its people, culture and sense of community to its mouth watering food. I sincerely hope we are privileged enough to return and look forward to booking more trips with Kimkim

A really enjoyable trip. Well planned and well executed.

Maryem was fantastic during the planning process and always responded timely to my many questions questions and requests.

Omar was awesome. He was professional, friendly, communicative, knowledgeable, punctual, helpful yet easy going. Really enjoyed my time with him.

My guides in each city were great too. Particularly Said in Fes. Ikram in Rabat was amazing as well.

Hotel Reviews

Riad Zyo

Rabat

Beautiful riad in an excellent location. Room was a little loud likely due to it's location within the riad.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Farouzi Fes

Fes

I was the only one at the riad for my one night stay. The one man staff was amazing. Wasn't the best location but wasn't bad either.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nesma Suites & SPA

Medina, Marrakech

Excellent location and staff. My only compliant is that it was a bit loud, but most riads are.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Driving Tour of Casablanca

Casablanca

Again, Omar was great. It was stressful (for him) to get me to the Hassan II mosque on time to catch the tour, but we made it just in time, comfortably and safely.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour of Rabat

Rabat

Ikram was outstanding. Really knowledgeable and communicative. I only wish the tour was longer, but we needed to cut it a bit short to make the next stop on time. Not Ikram or Omar's fault-- just the way things worked out with everything going on.

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Rabat via Volubilis and Meknes

Morocco

Great guide in Volubilis, though I forget his name. Perfect amount of time aloted to see the sites. Meknes was largerly under construction, but Omar showed and explained enough to get a feel. We stopped to take some photos of what was possible to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fes

Fes

Said was phenomenal. His command of the English language is that of a native speaker and his knowledge and experience of the city shows you many hidden insights.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Marrakech

Marrakesh

A few things were interesting, but overall not terribly exciting

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time on our trip to Morocco! Ali is the best travel agent I have ever worked with. He is very responsive and created a great itinerary y for us. The driver-guide was punctual, professional, had a clean car with AC and friendly. There was some variability with the local guides: the guide in Volubilis and Fez were good, but the one in Chefchaouen had limited knowledge of the local history. (We may have come in with high expectations as we were coming from Spain where we had guides who had graduate degrees in history or art history). We enjoyed staying at the Riads, with the exception of the riad in Fez. The Riad in Fez was beautiful but lacked in creature comforts: the beds were super firm, the towels in the bathrooms were worn out and the bread served at breakfast was stale. These details were surprising for a riad that is supposed to be 5-star! (We also strongly suspect we may have gotten food poisoning at this riad...). It would also have been helpful to have a better understanding of how much local crafts cost, it was unclear how we were supposed to attain that information. Nevertheless, we had an amazing trip to Morocco! Thank you!

Hotel Reviews

Barceló Casablanca

Casablanca

Classic hotel. A little warm despite AC on the upper 8th floor. But otherwise comfortable. The staff were super nice and provided us with a little to-go breakfast at 5:30 am! (We were leaving for the airport and breakfast typically starts after 7am). We appreciated it.

Location

Staff

Riad Lina

Chefchaouen

Rooms were beautiful and comfortable. Breakfast was solid (not memorable but that means it wasn't bad either :)). Our favorite part of this riad was the pool. They have you reserve an hour for your group, so it was private. This turned the experience into a really wonderful one! Its a beautiful pool and we enjoyed our time together there.

Staff

Cleanliness & Comfort

Riad Kalaa 2

Rabat

This was our favorite Riad! The beds were very comfortable, and the breakfast was excellent! Super fresh, delicious and in a beautiful courtyard.

Authenticity & Character

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

This riad is beautiful but it lacks in creature comforts. The beds are super firm, which was a problem for us side sleepers (our hips hurt!). They put an extra comforter down for us but it only marginally improved comfort. The bathroom towels provided were old and worn. The toiletries weren't as nice as we were expecting for a 5-star place. At breakfast, we were served stale bread. Needless to say, we were disappointed.

Authenticity & Character

Location

Seemed close to things, but hard for us to know because we were advised not to wander on our own and were driven everywhere.

Staff

Cleanliness & Comfort

Replace towels in the bathroom with ones that are new and plush. Make fresh breakfast. Change the mattresses on the beds.

Activity Reviews

Guided Tour of Fez Medina: Journey Through the World's Living Medieval City

Fes

Solid experience. Solid guide, though he could have expressed more enthusiasm for the content he was sharing. We appreciated the shops we were shown (tannery, argan oil)

Quality of Experience

Food

We were guided to a good restaurant with tasty Moroccan food.

Guides, Drivers and Staff

Okay, but not excellent.

Transport

Enjoy a private transfer from Fes to Casablanca

Morocco

Driver was punctual and professional.

Quality of Experience

Guides, Drivers and Staff

Transport

Hammam & Spa experience in Fez

Fes

It was a solid spa experience, but nothing about it makes it stand out. We appreciated the convenience of it being in our riad but the fact that the riad was disappointing in many other ways it makes it hard to be enthusiastic about this experience.

Quality of Experience

Family Mosaïc & Pottery Workshop

Morocco

This was really fun. We were essentially immersed into a mosaic/pottery co-op. The pieces they were selling seemed on the expensive side (we paid $250 USD for a tagine). But we figured we would be supporting the artisans.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Hassan II Mosque: Morocco's Architectural Marvel

Morocco

The guide gave a very broad overview of the mosque with limited information. The least informative guided tour we had during our entire trip. However, the mosque was worth visiting.

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

The highlight of our trip! Volubilis is a can't miss! Impressive roman ruins. Guide was solid.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Exploration of the "Blue City" Chefchaouen

Chefchaouen

The guide was limited in his knowledge of the local history.

Quality of Experience

Guides, Drivers and Staff

Our trip to Morocco was even more than I could have imagined. The food was fantastic, the landscapes, the smaller and larger towns, the mountains, Roman ruins and, of course, the camel ride and camping in the desert - all of which far exceeded our expectations. What made our trip so special though was not just these places...it was our driver, Tayeb. He expertly navigated mountain roads, through villages to the desert and back and, throughout our journey found the perfect stops for coffee and great lunch stops. He also made terrific dinner recommendations and always made sure we knew about the towns we were staying in. Above and beyond that, Tayeb was great company and made even the longest of our drives between cities go very quickly with his easy-to-get-along-with personality. If you have a driver as great as Tayeb, you'll have an amazing time exploring Morocco! I should also add that we had guides in both Fes and Marrakech...which are essential. The complex alleys and small roads makes it impossible for a visitor to navigate without expert guidance. Sharif was our guide in Fes and he was extremely knowledgeable about how to navigate the streets of Fes' marketplace. Mohammed was our guide in Marrakech and he, too, was an expert navigator and guide. Also, Said from Original Travel was extremely responsive throughout our journeys in Morocco...and we would not have had our amazing driver Tayeb or our amazing guides without him.

Hotel Reviews

Dar Rihana Dades

Douar Aït Ouffi

This Riad is in a very small town that we probably would not have stopped at on our own if we had designed every element of our itinerary by ourselves. I'm so glad our travel agent included this stop. The Riad looks unassuming on the outside (as most do) but there was a lovely pool, gardens to walk through in the back and the food was truly gourmet. It's decorated in a more modern way, and it was, overall, a lovely place to spend a night in between long travels between 2 larger cities.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

This camp is definitely GLAMPING! Very clean and cozy with Moroccan rugs covering the floors, our own personal shower and bathroom...and a wonderful king-size bed. The food was more than I could have thought possible in the middle of the desert...and the service was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ghita

Fes

The hosts at this Riad were extremely kind and welcoming. The atrium in the middle was beautiful, as was our room. Extremely clean. We chose to eat dinner here on one of our nights and the food was amazing!

Authenticity & Character

The atrium had all 4 markings of an authentic Riad: Plasterwork, Woodwork, Marble and Fes Tilework. Amazing!

Location

Staff

Cleanliness & Comfort

Activity Reviews

Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina: Journey Through the World's Living Medieval City

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

From the moment we decided to book a tour of Morocco with KimKim, we were met with excellent customer care. The KimKim team, especially Said, was quick to respond and patiently answered our many questions and requests for customization. The website was great to use and served us well throughout the planning and during the trip.
Even before we embarked on our journey from Denver to Casablanca, Oussama, our driver/guide, was in contact with us and as soon as we touched down he efficiently navigated us towards him and the very comfortable van we would call ours for the next ten days. There was no doubt that we were in the best hands possible. Aside from being a kind and patient human, Oussama organically shared his love and knowledge of his beautiful country with us throughout the trip. He patiently accommodated our schedules and needs and answered a million questions. We added several excursions and each was superb. He matched us with Mohammed for a most insightful and delicious city and food tour in Marrakech; the next morning, we dove into a Hammam experience that my daughter called the absolute best thing that has ever happened to her, while my husband played golf at the oldest golf club in Morocco. We left Marrakech after three nights, following the lush green river valley to the striking peaks of the Atlas mountains to Imlil for one nicht. Again we were met by a knowledgeable guide who exposed us to the culture of his people and kindly opened up his house for a traditional lunch before continuing our hike to a waterfall through narrow, steep paths with amazing views. After a comfortable night at what seemed like our own private hotel (with pool), we left the peaks for the desert for two nights. Who thought we would be greeted with such comfort - the clamping in Agafay, as everything, exceeded our expectations. So did the ATV tour and Camel ride (with a baby camel in tow), followed by surfing and another Hammam in Essaouira… too many highlights to list. Every accomodation was great (with the Riad Le Pelerin in Marrakech being the most beautiful and special place we have ever stayed at), every restaurant recommendation, every place to stop to take in the sights - even when pressed, I could not come up with a ‘complaint’. This trip was the most memorable vacation we have ever taken with our family and the sounds, sights and tastes will be with us forever. We are already thinking about where we can go next and KimKim is on top of our list to guide us on our next adventure. Highly, highly recommend the company and their fantastic local partners. Again, big shout-out to Said and Oussama for a trip of a lifetime to North Africa.

Hotel Reviews

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Very comfortable, clean in great location. Only hotel on our trip where we were more surrounded with other tourists (not a problem, just mentioning).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Yes We Camps

Marrakech

Great "camp", gorgous common places, sparkling pool, attentive staff and tasty food. And, for all those teens out there, better cell service than in downtown Denver plus AC - for me, not expected in the middle of the stone desert.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Imlil

Imlil

Authenctic berber home (from what I could gather), gorgous pool, great views, comfortable and clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Barceló Casablanca

Casablanca

Great hotel in the buzzling and hectic town of Casablanca.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Le Pèlerin

Marrakech

This Riad is an oasis in the middle of the beautiful Marrakech medina. The tranquility, comfort and sheer beauty is hard to put into words. Beyond gorgous. Staff so kind and helpful. Just amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Relaxing Hammam Experience: The Art of Moroccan Wellness

Morocco

The Hammam Oussama took us to was a life altering experience - so relaxing, so comfortable, so different. We were treated with the utmost patience and kindness and left feeling not only rejuvenated but elevated.

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour: A Feast for All the Senses

Marrakesh

Mohammed provided us with an amazing tour of not only the finished dishes, but also how and where it is prepared.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Mohammed did an amazing job of guiding us through town, answering our many questions and sharing his vast knowledge of the city, culture and history.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Every aspect of the trip was carefully and beautifully curated. This was the first time that we took a trip organized by an agency.
Maryem was very responsive from the beginning of the planning and organized an amazing trip for our family of five. She planned an unforgettable trip beginning and ending in Marrakesh, with a 4 Day Loop across the Atlas mountains through Dades Valley into the desert. Every Riad and Kasbah we stayed at were great. The camel ride at sunset to the luxury camp under the stars was a highlight not only of this trip but of any trip we’ve taken.
Aside from the planning, the most valuable aspect of the trip was our driver and guide, Omar. He not only drove us safely from place to place and provided historical and cultural information on Morocco and the places we visited, but he exemplified the hospitality, sincerity and friendliness of the Moroccan people. He connected us with local guides in the specific places we visited, who were also great. We particularly enjoyed walking through some of the small villages and appreciating the local people, local food, local culture, music and economy.
During the trip, we were able to communicate with Maryem to tweak our itinerary, which we left flexible (purposefully) for the final day and a half. We spent a 1/2 day with Omar, appreciating the Jardin Majorelle, Berber Museum and Yves Saint Laurent museum.
Overall, it was an unforgettable eight days in Morocco and we are looking forward to returning again with the same agencies (Morocco Imersion) and Kim Kim.

Hotel Reviews

Dar Chamaa

Ouarzazate

We were very pleased with our stay here. It was a more western style hotel. Very nice pool and dining set up near the pool was also lovely. Staff were very professional and friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Stars Luxury Camp

Merzouga

Everything about this particular stay was so memorable from start to finish from the camel ride across the Sahara into the camp at sunset, to sand boarding down the dunes, followed by dinner and drumming.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Tiziri

Kelaat Mgouna

Michelle runs an incredible Kasbah in the mountains. Rooms were very comfortable, the layout of the property was authentic and allowed for room enjoy the property from various perspectives. A wonderful place to go after a busy day touring. We only wish we could’ve stayed longer.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad al Rimal

Marrakech

Wonderful Riad. Well appointed rooms. Our three older kids stayed in one room and my husband and I stayed in another. Breakfast was amazing. The employees were very friendly and professional. The location was very well situated within the Medina.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ouarzazate to Marrakech via Ait Ben Haddou

Morocco

Unique environment and you will recognize it from the movie, Gladiator. Our driver/guide, Omar, brought us to meet an elderly lady who lives in the settlement. She gave us a tour of her home, complete with courtyard full of goats and sheep. It gave us a glimpse into the life of a local woman who makes this famous old city her home.

Merzouga to Ouarzazate via Draa Valley

Morocco

Return trip to Marrakesh via Atlas mountains. New landscape to enjoy.

Dades Valley to Merzouga Camel Trek via Todgha Gorge & Tinghir

Morocco

Spectacular landscape. Riding the camels at sunset into the luxury stars camp, and the entire stay at the camp was the highlight of the trip if there had to be one highlight. This is a do not miss experience.

Marrakech to Dades Valley via Ouarzazate

Morocco

We toured Atlas Studios, and our local guide there, Mohammed, made a couple of movie trailers starring our family! We had such a blast there. We could appreciate many of the sets from gladiator one at gladiator two at this studio. I got to be Cleopatra in a movie trailer.

Quality of Experience

The Atlas studio tour was so unique and fun, highly recommend.

Guides, Drivers and Staff

Our tour guide at Atlas Studios, Mohammed, was super knowledgeable and made a couple of fun movie trailers for our family as souvenirs.

Transport

Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport