Kimkim Trip Reviews for Morocco

Jan 19: Marrakech, Skoura, Merzouga, (with overnight stay in desert via Camel Ride), Ouarzazate.
Thank you so much Kim Kim for assessing my family group needs and linking me with such a wonderful travel consultant: Brahim (from Orion Trek Voyages) who worked closely with me via email/message frequently to ensure we had a plan for our holiday that met the needs for all of our group. He arranged wonderful accommodation in each place we stayed (especially Riad Villa el Arsa in Marrakech medina... read more

Jan 19: Marrakech, Skoura, Merzouga, (with overnight stay in desert via Camel Ride), Ouarzazate.
Thank you so much Kim Kim for assessing my family group needs and linking me with such a wonderful travel consultant: Brahim (from Orion Trek Voyages) who worked closely with me via email/message frequently to ensure we had a plan for our holiday that met the needs for all of our group. He arranged wonderful accommodation in each place we stayed (especially Riad Villa el Arsa in Marrakech medina and Chez Talout in Skoura) and provided us with the best driver (Rashid from EMS - Essaouira Multiservice) who was so much more than a driver. He had completed a degree in tourism and made the 4 day trip out to Erg Chebbi and back such a memorable experience. He went out of his way to show us sites not on our itinerary, took many photos of our group and sent them to us and ensured we were all safe and well cared for whilst travelling and at each stop. Travelling with my grown up children and parents could have been a challenge but Rashid was continually happy, polite and accommodating. It felt as if he was part of the family and it was a sad farewell on return to Marrakech. A truly fantastic holiday, thanks so much to all involved. A very memorable experience. Would highly recommend all mentioned to ensure a wonderful holiday. Michele and John Gambrill (John & Robyn Gambrill, Jade Gambrill & Antony Dickenson)

This trip to Morocco was an absolute dream!!! I’m never going back to planning my own trips again. Every detail was thought through, and I was prepared for everything.

Brahim was absolutely incredible, from planning the trip together all the way to when we had an issue getting to our last bus and he sent someone to find us and make sure we made it okay.

We loved every hotel, and the recommendations for restaurants that were given to us were always incredible.

Our driver and tour guide... read more

This trip to Morocco was an absolute dream!!! I’m never going back to planning my own trips again. Every detail was thought through, and I was prepared for everything.

Brahim was absolutely incredible, from planning the trip together all the way to when we had an issue getting to our last bus and he sent someone to find us and make sure we made it okay.

We loved every hotel, and the recommendations for restaurants that were given to us were always incredible.

Our driver and tour guide from Marrakesh to Fez, Rashid, was a god send. He showed us so many things we never would have known to see, and even took us to the place where we ended up buying our rug. He took photos of us the entire time and made us feel safe and taught us so much.

Overall, we can’t stop raving about our trip and about KimKim and about Brahim. We will definitely be using the service again.

My mom and I did a custom 9-day tour of Morocco in December of 2018. Booking the tour, I communicated back and forth with Larbi - he was always very timely in his response and very professional.
Said, was our driver and guide for 6 days (no guide in Marrakesh) and he was wonderful! My mom and I had the best time. Said did above and beyond what he was supposed to do - even took us to some local places to eat and took me to Starbucks in Marrakech. "Thank you, Said. You are the... read more

My mom and I did a custom 9-day tour of Morocco in December of 2018. Booking the tour, I communicated back and forth with Larbi - he was always very timely in his response and very professional.
Said, was our driver and guide for 6 days (no guide in Marrakesh) and he was wonderful! My mom and I had the best time. Said did above and beyond what he was supposed to do - even took us to some local places to eat and took me to Starbucks in Marrakech. "Thank you, Said. You are the best!"
Tour started in Casablanca (Day 1) - we did not really spend a lot of time there since our flight arrived pretty late but we were able to see the mosque the next morning.
Day 2 - Chefchaouen - we loved this place - it was charming! Great place for those eye-catching Instagram photos.
Day 3 - On the way to Fes but stopped off in Meknes - a smaller version of Fes. The shopkeepers were a little more forceful about selling so I did not enjoy this place as much. Volubilis - saw Roman ruins - nice place for photos as well. Arrived in Fes at night.
Day 4 - Fes all day with a different guide. Our guide was El Hadi - he was great too! Explained the different things we were seeing. Guided us through the medina (which was confusing). Got some awesome deals on Argan oil, some scarves and pottery. Opted out of the tanneries - I knew my nose would not be able to hack it. Went to different sights as well - old city, new city, viewpoints from old watchtowers, where you can see great views of the city.
Day 5 - En route to the Desert - stopped by Erfoud (where our guide Said - a resident of the city) - took us where we could purchase trilobites for my brother. Middle Atlas mountain - we stopped by and saw Barbary monkeys on the road - fed them peanuts and gave some stray dogs some of our leftovers from breakfast. At the end of this day - we arrived in the Sahara desert - took a camel ride for an hour (our guide was Mustafa) to our camp. Great place to watch the stars. It was really cold!!! But I would rather be cold than hot, so just be prepared if you are planning on going in the winter.
Day 6 - Breakfast in the camp. Cold morning but got up early to watch the sunrise, then another hour camel ride back to meet our guide Said. Saved some of the apples from dinner and fed it to our camels. We stopped by a local market (Rissani) then went to see Todra Gorge - were able to take nice photos here. We slept in Ouarzazate (nice sleepy town).
Day 7 - Hiked up Ait Benhaddou - great scenery. Stopped off in a few places as well while en route to Marrakech. Arrived in Marrakech late afternoon.
Day 8 and 9 - My mom and I did want we do best - SHOP. We also enjoyed watching the exciting shows in the Jemaa el Fna Square.
We met Larbi in Marrakech - "Thank you for meeting with us, Larbi!"
All in all, it was an awesome "once in a lifetime experience!" - Will we do it again? YES!!! Totally worth it.

Our driver, Driss, was fantastic. I can't say enough good things about him, however, since we did not use kimkim to book our accomodation, there were a few issues getting to our hostels. I sent our flight and accommodation itinerary for the entire trip to kimkim prior to our arrival but our driver was not given any of this information. I listed check in and out dates, addresses and phone numbers, so I assumed that directions to locations would be figured out in advance. Again, I do not... read more

Our driver, Driss, was fantastic. I can't say enough good things about him, however, since we did not use kimkim to book our accomodation, there were a few issues getting to our hostels. I sent our flight and accommodation itinerary for the entire trip to kimkim prior to our arrival but our driver was not given any of this information. I listed check in and out dates, addresses and phone numbers, so I assumed that directions to locations would be figured out in advance. Again, I do not believe this is the fault of our driver, but rather a miscommunication on kimkims part. I found the online itinerary a bit misleading. It says "explore the maze like city with a local guide" in Fes. Yet kimkim provided no guide so we used a guide from our hostel (that we had to pay for). We needed to be at our hostel in Merzouga by 4pm to start our camel trek yet this info wasn't sent to our driver so we didn't make it until 5. We were very lucky that our hostel waited for us but they weren't happy about it. It says that you'll visit Rissani for a local market and donkey parking lot, which we didn't see. It then says you'll take "a river walk through the Todra Gorge." Most of the things advertised are really just quick photo stops. There was a lot of driving and the majority of the day was spent in the car. I don't believe this was made clear through the itinerary. And I believe if we had known this we would have planned our days differently. We very much enjoyed all of the places we stayed but would have appreciated more communication/organization from kimkim. This was our first time using a tour company. We paid $800 for a driver. Having a driver was a huge advantage compared to taking the bus, but I felt like there was a bit of false advertising when it came to the rest of the itinerary. Overall I'm very happy we had Driss as our driver and that we used a tour service because we only had a short time in Morocco. After our trip I'm left with the question of whether or not hiring our own driver would have been a cheaper option since we didn't feel as fufilled by the other things kimkim advertised.

First we were very pleased with our trip. This is our third one arranged by your company. We went to Croatia last summer and the last winter to Portugal. I'm going to divide my comments into two categories: The first will be the positives, the second will be some weaknesses.

Positives:
Everyone was punctual and right there to meet us and pick us up as scheduled.
Our driver, Nabil, who was with us the whole trip was exceptional. He was good humored and an exceptionally safe driver.
The... read more

First we were very pleased with our trip. This is our third one arranged by your company. We went to Croatia last summer and the last winter to Portugal. I'm going to divide my comments into two categories: The first will be the positives, the second will be some weaknesses.

Positives:
Everyone was punctual and right there to meet us and pick us up as scheduled.
Our driver, Nabil, who was with us the whole trip was exceptional. He was good humored and an exceptionally safe driver.
The cooking class that you scheduled us was terrific.
Our guide in Fez, Mohammed, was superb.
Our guide in Marrakech was very supportive and helpful, but he could have provided more information about what we were seeing. I did love that he added a trip to a Berber Village on our way to our hike.
We loved going to the desert. Riding a camel to the luxurious tent camp was a highlight of the trip.

Negatives:
The first night's accommodations in Fes were outstanding. The other riads were less pleasing due to the fact that we had signed up for four star accommodations. Since we one triple and one double room, we found them to be the same size with an extra bed thrown into the double which made it very tight. My understanding was that the Riads that we were booking would be giving us nicer than standard rooms when I questioned the travel agent about some of the very cheap prices which I saw online for the accommodations.
It would have been good to have received more information on the driving distances. Our third day was horrific and we were exhausted and irritable by the time we reached Fez. I wish the agent might have suggested that we skip Chefchalquin, although we loved it, as it was just too much driving.
I wish that we could have spent time in the Berber museum at Marjorelle Garden in Marrakech.
In retrospect, it would have been good to have more suggestions that would have made for a more relaxing trip. In the end, we canceled our accommodation in Eousoura (sorry for spelling) as it seemed to just far to go to the Casablanca Airport on the day that we would be leaving on an 8 hour flight home. We ended up going to Eousoura as a day trip from Marrakech. Our accommodations on our last night were paid for by us which was fine, but the riad, Riad Zanibar, was a bit rundown and it is a place that I would not have recommended. I understand that the last minute request probably had something to do with it.

We had a wonderful family trip to Morocco during December (9 days).
We explored the beautiful land full of culture and enchantment.
Everywhere we went we met great people who extended their warmth to us.
Brahim guided us along the way since the early planning stages till we left.
The trip was immaculately planned and we mostly stayed in Riad's (local boutique hotels) and travelled by road to explore the country. Our driver Rashid picked us up at the airport in Marrakech and stayed with us... read more

We had a wonderful family trip to Morocco during December (9 days).
We explored the beautiful land full of culture and enchantment.
Everywhere we went we met great people who extended their warmth to us.
Brahim guided us along the way since the early planning stages till we left.
The trip was immaculately planned and we mostly stayed in Riad's (local boutique hotels) and travelled by road to explore the country. Our driver Rashid picked us up at the airport in Marrakech and stayed with us the entire almost 2000 kms we drove. He was extremely courteous and helpful even going the extra mile and taking photos and guiding us where necessary.

We thank Orion travels and Kimkim for creating wonderful memories on this trip.

Wish you a very Happy New Year!

Regards,
Upesh

Our trip to Morocco was absolutely one of the best experiences in our life! It took several tries to create the right itinerary for us as we had specific timelines and locations, but Brahim was very helpful in coordinating the agenda and is very knowledgeable on the best routes. We went Marrakech, Ourzazate, Erg Chebbi, Fez, Chefchouen, and Casablanca, and I would recommend to not miss any one of these cities because they each entrance you like no other. Along with many others we made stops... read more

Our trip to Morocco was absolutely one of the best experiences in our life! It took several tries to create the right itinerary for us as we had specific timelines and locations, but Brahim was very helpful in coordinating the agenda and is very knowledgeable on the best routes. We went Marrakech, Ourzazate, Erg Chebbi, Fez, Chefchouen, and Casablanca, and I would recommend to not miss any one of these cities because they each entrance you like no other. Along with many others we made stops at on the way, like the Berber Kasbah and the Todra Gordes. These are sights you cannot find anywhere else!
Our Driver Mohammed was fantastic. He spoke great English, was reliable, gave us good recommendations, shared the history about all the places we came across and ensured we felt safe at all times. We really liked our City guides in Marrakech and Fez. They were extremely knowledgeable about the rich history and present culture, helped us navigate through the city so well that the 6-8 hours we had felt like 2, and they led us to experience true life like the locals. They really listened to any of our requests and made it all happen. Our favorite was definitely the Erg Chebbi experience. The people there are so kind and so great! And knowing it was my birthday trip, Brahim and the team really made it an even better experience. I would absolutely request all these people again.
With that said, with the cost of the trip, although in good locations I thought the hotels in most locations could have been a lot better. We booked our own hotel in Marrakech and that was by far the best one we had. The ones booked by the agency were probably 2.5 stars, but service in each was very good. We barely stayed there, so it wasn’t terrible, but I would expect better knowing the conversion rate.
The other things we weren’t too fond of is the stops we would make that were represented as an experience, but really we were being coerced to buy things- Rugs, Leather, Art. Some folks might enjoy this, and we did enjoy some of the places for sure, but ended up spending way too much time on these.
Lastly, we changed our flight arrangements to leave out of Casablanca so we can visit Rick’s Café, but only found out there that they open in the evening, and our itinerary had us there only during the day, so we really never saw the city after making the changes, and that was a bit disappointing.
For food, we were taken to some nice restaurants, and made our own reservations in Marrakech but mainly followed our guides advice, and were not disappointed. But you have to be prepared to eat whatever is around at the time, or I would suggest to always get something for the road.
All in all, a great experience with everyone we met along the way! The service and hospitality is 5-stars!

I was so delighted with this amazing trip to Morocco with my parents. I normally do all of my own travel planning and have never used a service like this so initially I was hesistant. So glad I took a risk and went with KimKim. From the beginning Brahim was very attentive to every detail and took time to understand our needs so that he could plan the perfect customized itinerary. He made sure that all of the hotels would be good for my retired parents as well as for me. Getting picked up... read more

I was so delighted with this amazing trip to Morocco with my parents. I normally do all of my own travel planning and have never used a service like this so initially I was hesistant. So glad I took a risk and went with KimKim. From the beginning Brahim was very attentive to every detail and took time to understand our needs so that he could plan the perfect customized itinerary. He made sure that all of the hotels would be good for my retired parents as well as for me. Getting picked up from the airport and to our first Riad was very easy. I’m glad we had a guide because navigating Moroccan Medina’s can be tricky. Overall the trip logistics went very smoothly and it was so nice not having to worry or stress over things. When we did have a few small mishaps, Brahim immediately contacted me to rectify the situation. Really amazing customer service.

I was SUPER impressed by our driver Mohammed as well. He was kind, patient, and flexible. He also was a very safe driver, who followed the speed limit, used caution on difficult roads, and kept us safe from some crazy cars on the road. My parents fell in love with him and have even invited him to come visit them in California.

I also really enjoyed our private Fes tour guide Hafid. Not only was he hilarious and entertaining but he had a deep k owl edge of the town’s history.

In terms of memorable cities, I think Chefchouen and the Fes Medina are a tie. Both so unique- like nothing I’ve experienced before. But really, every city we visited was beautiful. The mosaics, fountains, and ever changing landscapes were awesome. I was surprised too by how many small towns and villages we crossed along the way. Stopping for lunch or to explore them as we drove between major cities was one of my favorite things about the trip.

We had a fantastic time in Morocco. We visited seven cities in a span of 12 days, accompanied by our Morocco Off the Beaten Track driver, Mohammed. We began our tour in Chefchaouen, then Fes, Merzouga, Ouarzazate, Marrakech, Essaouira, and ended in Casablanca. Each city was uniquely different from the last and we were greatly pleased with the beautiful accommodations secured for us by the MOTB team. We met some wonderful locals while we were there, and felt so welcomed in a place so far away from home.

Our driver, Rachid, was excellent in every way, very helpful in organizing porters, restaurant reservations and a good guide in Chefchaouen . Moncef, our guide in Rabat, was excellent and quite a character. Sayeed in Fes was the best guide we had: he spoke excellent English as he had lived in the US and had the best perspective on the good and bad sides of life in Morocco. Our guide in Marrakech, Mohammed, was very personable but not very informative. He showed us Le Jardin Majorelle, Le... read more

Our driver, Rachid, was excellent in every way, very helpful in organizing porters, restaurant reservations and a good guide in Chefchaouen . Moncef, our guide in Rabat, was excellent and quite a character. Sayeed in Fes was the best guide we had: he spoke excellent English as he had lived in the US and had the best perspective on the good and bad sides of life in Morocco. Our guide in Marrakech, Mohammed, was very personable but not very informative. He showed us Le Jardin Majorelle, Le Palais de la Bahia and several shops of quite high quality, but we left feeling there was much more to see, which was not the case in Fes or Rabat. Our favorite places were Chefchaouen, Chellah Necropolis (especially the storks), our two Riads in Fes (Le Calife) and Marrakech (Kaiss), Volubilis and Lixus. The Ouzud waterfalls and the Barbary Macaques there were also memorable.

Most amazing trip! So many memories made that we will have forever. This touring company Kim Kim was amazing to work with. They tailored our trip so we could see and do all we wanted to see and do. Kind hearted people with much integrity. The guide we had in Marakesh--- Kahil was so knowledgable and helpful. Very kind man and full of so much knowledge and history. Rachid --our guide on our five day adventure into the Atlas Mountains and southern Morocco -- he was like family to us... read more

Most amazing trip! So many memories made that we will have forever. This touring company Kim Kim was amazing to work with. They tailored our trip so we could see and do all we wanted to see and do. Kind hearted people with much integrity. The guide we had in Marakesh--- Kahil was so knowledgable and helpful. Very kind man and full of so much knowledge and history. Rachid --our guide on our five day adventure into the Atlas Mountains and southern Morocco -- he was like family to us on. We had such fun and extraordinary experiences. Rachid is also an excellent photographer (a good eye) and he took and shared many photos he had taken of us during our time together. We learned much about the Berber people. He took us to several Cooperatives so we could see first hand the work of the Moroccan people - in their small villages. We toured the Argon Oil Cooperate, Berber Carpet Cooperative, the Rose Water Cooperative, the Fossil Cooperative, the Tannery and Leather Cooperative, the Spice and Saffron Cooperative. ... and so on. We learned so much about the Medinas in the villages, and the Kasbahs. We learned of the history of the Berber people. Then of course our night in the Sahara Africa with the Camal Caravan oh my! We love dour night in the Sahara with the great food and singing and drumming by the fire under the stars. The entire trip had such amazing food. Came back with all sorts of Moroccan spices, so our home now smells of Morocco. We have used our Tagines every day since being back.

I can't say enough good things about our experience in Morocco. We love the Moroccan people. We love the smells, the colors, the Call to Prayer. We loved all of it.

We are so looking forward to coming back to Morocco. We will definitely work with the same tour company. Perhaps next year!

En Shallah.

Cynthia and Janet

This was my first booking on Kimkim and it was pretty seamless. The costs of this are pretty high, but it is okay if you do not have enough time to plan yourself. I did a bunch of things with my boyfriend during our ten days in Morocco. We did have a few hiccups like the driver not picking us up in chefcheoun or the walking guide not arriving. However, the rest of the trip went smooth. The local private driver we had during our Sahara trip, Youssef, was amazing. He was super enthusiastic and... read more

This was my first booking on Kimkim and it was pretty seamless. The costs of this are pretty high, but it is okay if you do not have enough time to plan yourself. I did a bunch of things with my boyfriend during our ten days in Morocco. We did have a few hiccups like the driver not picking us up in chefcheoun or the walking guide not arriving. However, the rest of the trip went smooth. The local private driver we had during our Sahara trip, Youssef, was amazing. He was super enthusiastic and great. My bf and I ended up hanging out with him in Marrakesh as well! Our walking guide in fez was great- he was super informative and enthusiastic. Our walking guide in Marrakesh was okay- he was a bit bland and his English was not as great- unfortunately he was pretty quiet for a lot of the time which was fine but I wish we had the same one from fez! One negative is that there’s a few “hidden” costs and people try to offer you things for free or in good faith but then ask for money- it’s annoying! For example, when we were in our riad in Marrakesh, we asked for coffee a few times thinking it was free. In the end they asked for money before I checked out- this should have been communicated beforehand since the states offer free things or are more upfront with costs. The riads we stayed at were good- we loved a lot of them especially the one in ourzazate. The one in Marrakesh didn’t have hot water so it was a bit hard to shower but other than that no issues. Overall- it was great having Brahim as a guide as he was alert and attentive. He was quick to respond and made the kimkim experience a positive one.

2 great day trips in Morocco

1- Seti Fatma and the 5 waterfalls, rather energetic climb to the top went from 1500 at base to around 2000m , took 2 hours, with an extra guide that was NOT included in the price. Fantastic experience, followed by a lunch in a riverside cafe restaurant.

2: Agafay desert - amazing experience with a truly personalized tour, we were all surprised how 'desert like' the scenery being so near Marrakesh. Alot of it 'off road' , stopped for tea in a Berber tent. great trip

Brahim was an excellent trip planner for us. We are retired univ profs in our 70s, fit and adventurous and well-traveled. Not having been in Morocco before, I was excited to see city life, the Atlas mountains, village life, the desert on camels, casbahs and Brahim planned all of that for us quickly (as we made our plans almost at the last minute), responding to emails right away and especially contacting us in the Berber village by phone to organize a change in train travel, all of which... read more

Brahim was an excellent trip planner for us. We are retired univ profs in our 70s, fit and adventurous and well-traveled. Not having been in Morocco before, I was excited to see city life, the Atlas mountains, village life, the desert on camels, casbahs and Brahim planned all of that for us quickly (as we made our plans almost at the last minute), responding to emails right away and especially contacting us in the Berber village by phone to organize a change in train travel, all of which worked out very well. My husband and I like to engage with our guides and discuss not only all we learned from them about Morocco, but also their lives and experiences. The Dar Baraka in Marrakesh was wonderful, esp the roof top where we had breakfast. I can't remember the name of our first guide in Marrakesh, who we enjoyed being with. He also taught French in secondary school, and as we were teachers (and my husband speaks French) we got along very well. Our guide for our tour in the desert and Ait Benhaddou was Rashid (from Essaouira) -- another great companion and good conversationalist. The driver was excellent, which we appreciated. Our guide Samir accompanied us to the Berber home stay, where we met the 80 year old pater familias and other family members. Wonderful! And our day in Tangier with Khalid was also memorable -- beautiful weather, interesting sights, good conversation. I'm so glad I found your website -- it was truly a great experience!

This was our first time using Kimkim and it was a very positive experience. The local agencies they used in Morocco were excellent. From the beginning, our agent Brahim was very attentive and responsive. Any question or concern we messaged him about, he would get back to us right away. Additionally, he really took our requests into consideration when customizing our tour of Morocco. A highlight for us was the blue city of Chefchaouen, but honestly, Morocco is a stunning country with amazing... read more

This was our first time using Kimkim and it was a very positive experience. The local agencies they used in Morocco were excellent. From the beginning, our agent Brahim was very attentive and responsive. Any question or concern we messaged him about, he would get back to us right away. Additionally, he really took our requests into consideration when customizing our tour of Morocco. A highlight for us was the blue city of Chefchaouen, but honestly, Morocco is a stunning country with amazing landscapes, architecture, and culture, so it was all a highlight.

Our private driver, Rachid, was very punctual, responsible, and attentive to our needs. He would arrive on time every day and before arriving at our accommodation, he would call ahead to make sure they were ready for us. He was also great about suggesting local places to eat and when we should stop because some of our days were quite long in the car given the nature of the particular tour we chose. He also took some really excellent photographs of us (he's into photography). He is a driver that I would recommend other travelers to request :)

Additionally, the accommodation that was selected for us was just what we wanted--not big hotels, but local Riads (traditional Moroccan houses). One of the riads, Riad Sabah in Marrakech, was a highlight because the owner, Hans (he is from Germany, but lives in Marrakech because his wife is Moroccan) was so friendly and helpful and really made our stay pleasant.

Lastly, the local guides we had (Hafid in Fès and Khalid in Marrakech) spoke excellent English and were very knowledgeable.

All in all, this was a very positive experience and most importantly, it was very stress free. We chose to give Kimkim a try because with our busy work schedules, we did not have the time to plan and do our own research, so we wanted someone that could make this as stress free for us as possible. It was great waking up every day with our driver at the ready letting us know what our itinerary was for the day, not having to worry about how we were going to get to the next place, and arriving with our accommodation ready. Each day, we just got to sit back and enjoy, which is exactly what we needed. Though it was a little more expensive than we would have liked, time and zero stress is a luxury you pay for :)

Overall, the cities tour of Casablanca, Chefchaoen, Fes and Marrakech was very good. Our driver Said was very professional, accommodating and spoke excellent English. We felt very well cared for by Said.
Our guide in Fes (El Hadi) was very knowledgeable and courteous. Luckily, we had the services of our driver in Casablanca which made for seamless touring around the city. Our only disappointment was the fact that we had stressed twin bed accommodation to the tour company but this was not provided at some of our hotels. I would recommend KimKim and Anzal Tours to friends and family members.

The trip was excellent, nothing to complain about at all. The guide/driver was very professional, prompt and accommodating. The agency was also very professional, excellent communication and very helpful when we had some queries. Excellent experience all considered.

Had a great, albeit too short, experience in Morocco! Brahim was able to tailor an experience to our short timeline. The trip was a great balance of travel between locations, local tours, and some free downtime to explore on our own. It was exactly what we were hoping to get out of the trip. Our driver, Rashid, was absolutely fantastic; provided us with comfortable transit between Casablanca, Tangier, and Fez - and he was great to talk to and share information with us about Morocco. ... read more

Had a great, albeit too short, experience in Morocco! Brahim was able to tailor an experience to our short timeline. The trip was a great balance of travel between locations, local tours, and some free downtime to explore on our own. It was exactly what we were hoping to get out of the trip. Our driver, Rashid, was absolutely fantastic; provided us with comfortable transit between Casablanca, Tangier, and Fez - and he was great to talk to and share information with us about Morocco. Overall, I would highly recommend the kimkim team and would definitely use them again for our next trip where we hopefully will have more time to explore all the amazing sites that Morocco has to offer.

We enjoyed an unforgettable introduction to Morocco. The places we stayed were, without exception, all very lovely and well located, with full, nice breakfasts and excellent staff. Our driver was nothing short of wonderful. He was extremely helpful, offered what turned out to be excellent advice when requested, and took outstanding care of us. We realized the driver could not substitute as a professional guide, and there were a few times he could not provide answers to our questions,... read more

We enjoyed an unforgettable introduction to Morocco. The places we stayed were, without exception, all very lovely and well located, with full, nice breakfasts and excellent staff. Our driver was nothing short of wonderful. He was extremely helpful, offered what turned out to be excellent advice when requested, and took outstanding care of us. We realized the driver could not substitute as a professional guide, and there were a few times he could not provide answers to our questions, because of language difficulties, or just lack of really specialized knowledge. Yassine and his colleagues made certain that we were always well cared for, and they were genuinely concerned that we enjoyed ourselves.
If there were one aspect we would have done differently, knowing now what we do, we would have covered less, or else lengthened the trip. It was impracticable to cover the distances we did and still arrive at our destinations with enough time to do any exploring. We definitely needed another full day in Chefchaouen. We thought Essouaria was more important to visit than Volubilis, Moulay Idriss, or even Rabat. Ifrane was better just to pass through than visit. We spent proportionately more time in the car than we wanted. We did rely on the trip planners to know how long it would take to reach a given city, and travel times in general; despite cutting down on some of our original plans, we still could not cover everything.
In Fez, our cooking class was very enjoyable; we did not get as much benefit from the professional tour guide as we had hoped, however. He repeatedly remarked that he could not show us what he wanted to because we had come to Fez on a "holiday" (Friday), and that we needed to visit on a different day to see more activity. That was hardly anything we could have known in advance. He also disappeared whenever he "delivered" us to merchants he thought we should shop from. We loved the goats and the argan cooperative; Todra Gorge was excellent; we enjoyed the hammam in Marrakesh; and our overnight in the Sahara was probably the single most important experience.
Overall, the special attention we received throughout our trip, and particularly in Marrakesh, made us very glad we chose Kimkim and MOTB/Yassine and his team to make our arrangements.

Brahim did an excellent job of creating a seamless itinerary that blended my unique time constraints with my location preferences. (I only had 5 days in Morocco and wanted to fly into Tangier and out of Fes.) In hindsight, I probably would have added another day in Chefchaouen and removed a day in Fes, but this change reflects my own personal preferences in hindsight and does not reflect on Brahim's planning or judgment in any way. Brahim was simply fantastic, and I would highly recommend... read more

Brahim did an excellent job of creating a seamless itinerary that blended my unique time constraints with my location preferences. (I only had 5 days in Morocco and wanted to fly into Tangier and out of Fes.) In hindsight, I probably would have added another day in Chefchaouen and removed a day in Fes, but this change reflects my own personal preferences in hindsight and does not reflect on Brahim's planning or judgment in any way. Brahim was simply fantastic, and I would highly recommend working with him.

This was my first time using Kimkim, and I would certainly use them again, especially for trips that I do not want to logistically plan myself. There is a real sense of security in knowing that Brahim and his team were available to me 24/7 in case anything came up, and I really appreciate that level of support and customer service.

!! شكرا جزيلا! استمتعت بالسفر إلى المغرب كثيراً

The guides were amazing, charming, warm and knowledgeable. Jamaal was a lot of fun to spend two days with in Fes. His English is impeccable, and he is sweet, funny, and so likable that everywhere we went in the city he ran into people who enthusiastically greeted him with hearty handshakes and hugs. The time he spent living in the US has informed him well about our culture, making him an even more effective cultural ambassador for his home country and city. The tasting tour was... read more

The guides were amazing, charming, warm and knowledgeable. Jamaal was a lot of fun to spend two days with in Fes. His English is impeccable, and he is sweet, funny, and so likable that everywhere we went in the city he ran into people who enthusiastically greeted him with hearty handshakes and hugs. The time he spent living in the US has informed him well about our culture, making him an even more effective cultural ambassador for his home country and city. The tasting tour was fascinating, and we pushed out of our comfort zones with the gentle guidance and good humor of Jamaal. I would recommend him to anyone!

In Marrakech, we had the pleasure of spending a full day with Hassan, who was lovely. He was very amenable when we wanted to add the Jardin Marjorelle to our tour, and at all times made it clear that whatever we wanted was exactly what he wanted. He was extremely knowledgeable and imparted his information in a very clear and interesting way. He took great care of us!

Our 13 day journey through Morocco was very memorable. Our driver, (Youseff) was very punctual and shared with us his personal knowledge and experiences along the many roads we travelled.

In the city of Fez, we were greeted by our local guide, Fatima. She had vast knowledge of the local markets and attractions within the city. Certainly one of the highlights of our trip.

Overall our trip was well organized and tailored to what we were looking for. We plan on returning to Morocco again in the future, and look to build upon the experience we had.

Cody & Leyla

We were a party of 6 from Australia. The booking experience with Kim Kim and Off the Beaten Track was 1st class. A great team effort congratulations to Yassine and his team.

When we arrived in Tangier the pickup details had not been detailed and I was surprised to find a driver whom I had not been given his name. Nabil - a lovely man. Nothing was too much trouble for him even though his command of English was patchy at times.

I will address each part of the trip keeping in... read more

We were a party of 6 from Australia. The booking experience with Kim Kim and Off the Beaten Track was 1st class. A great team effort congratulations to Yassine and his team.

When we arrived in Tangier the pickup details had not been detailed and I was surprised to find a driver whom I had not been given his name. Nabil - a lovely man. Nothing was too much trouble for him even though his command of English was patchy at times.

I will address each part of the trip keeping in mind one of our party had been unknown to 4 of us prior to the trip. (not a great idea) This man had not been forth coming with his health issues and the fact he suffered from COPD (Chronic Obstructive Pulmonary Disease) meaning his ability to walk any distance or climb was severely impaired.

Accommodation: The accommodation was excellent in every stop - Tangier, Fez, Desert, Quarzazate, Marakesh and Casablanca. The Riads in Fez and Marakesh were beautiful and the hosts wonderful. Our Fez host went out of her way to help our impaired traveller. The desert speaks for itself and an experience all should have. Ait-Ben-Haddou in Quarzate is 6th century with the whole area under restoration. Sadly we arrived here after sunset and the "getting there" was a little troublesome in the dark. The property has no electricity and lit by candles - not that that is a problem however, not having been able to orientate ourselves in daylight did put a dampener on the night's experience. Next morning was a whole different scenario - a fabulous area and I could not recommend it more highly - just get there in daylight. Our unhealthy traveller just could not make it there and the host went out of his way to arrange alternate accommodation. The host himself was horrified that we arrive after dark.

Meals: All meals provided were great with hosts providing lovely meals on our arrival. Breakfast everywhere excellent

Travelling by Car: Nabil was an excellent safe driver. The 4x4 vehicle comfortable and well maintained. Our travel times were challenging for him time frame wise. Arrival times were really impossible given the state of the roads in some areas and the trucks, buses etc filling the roads. ( I might say some of this was my fault as I had tried to put so much into the trip and Yassine has gone out of his way to accommodate this - in retrospect I had been a little ambitious - an extra day would have made so much difference especially Fez to the desert) We were due to drive Marrakesh-Casablanca on the Saturday morning for a 11.45am flight to London. This truly was not possible - the road over the Atlas mountains is being rebuilt and consequently slow. I didn't know this at the time but given the time it had taken to get everywhere else I cancelled the last day in Marrakesh and added an extra night in Casablanca. The Kim Kim team did this effortlessly for us - thankyou it was the right thing to do.

Guides: The local guides in Fez *** , Quarzate *****, Marrakesh ****** Desert Experience ******
My only comment is that travellers need to understand the driver is not a tour guide as well sadly
and as a result we travelled a long way with no local commentary which would have been very nice. Nabil did his job so well and this comment is in no way a mark against him. He could not have done more.

The Experience would I do it again = Most definitely I could not recommend it more highly

Well done Kim Kim and Morocco Off the Beaten Track
Marion Patrick

We booked a 10 day trip to Morocco visiting many of the cities including Casablanca, Fez, Ouarzazate and Marrakesh. I was very pleased with the accommodations : Larbi booked us an awesome trip with really nice hotels and riads. Our hotel in Casablanca was brand new (1 month in operation) and our raids in Fez and Marrakesh were right in the heart of the medinas with great trip advisor reviews. Our driver Mubarak was very sweet and patient as well as knowledgeable about the areas we were... read more

We booked a 10 day trip to Morocco visiting many of the cities including Casablanca, Fez, Ouarzazate and Marrakesh. I was very pleased with the accommodations : Larbi booked us an awesome trip with really nice hotels and riads. Our hotel in Casablanca was brand new (1 month in operation) and our raids in Fez and Marrakesh were right in the heart of the medinas with great trip advisor reviews. Our driver Mubarak was very sweet and patient as well as knowledgeable about the areas we were driving through. We even got to visit his mom and sister at their home! And all of our local guides were great, funny and caring (when i got sick). We are extremely happy with the level of service we received on all ends and the best part is I didn't have to lift a finger to book any of it. Thank you Larbi and the Kim Kim team for an amazing experience.

It was a wonderful experience and I would recommend KimKim to anyone planning to visit Morocco. My driver, Redoune, was fantastic and got me safely through the interary without any problems whatsoever. Brahim did a great job advising me on what to do with the time I had.

Kim Kim and specifically our contact Brahim was amazing! I had several different questions that came up before the trip and even during and he got back to me immediately and was very thorough and helpful. I would absolutely recommend Kim Kim!

Overall, the trip was amazing. Morocco is really one of the places that I would want to go again. It was my first time using KimKim as I would usually travel in the Europe on my own, without having a tour guide. However, since we are a bit unfamiliar with how things are in Morocco, and the limited usage of English there, we decided to have a travel guide there. Planning for the trip was made easy with KimKim, as Brahim and the team came up with the itinerary and we all agreed to it, with some... read more

Overall, the trip was amazing. Morocco is really one of the places that I would want to go again. It was my first time using KimKim as I would usually travel in the Europe on my own, without having a tour guide. However, since we are a bit unfamiliar with how things are in Morocco, and the limited usage of English there, we decided to have a travel guide there. Planning for the trip was made easy with KimKim, as Brahim and the team came up with the itinerary and we all agreed to it, with some amendment. The driver Mohammed was really helpful through out the journey, and made us comfortable. However, the distance from where the car could drop us to the Riad was bit too far for my parents, who had bad knees. It was partly our mistake as we thought it was not that far to walk, but actually took us good 15 minutes. (It was alright for my friend and I but was too much for my parents).

We also had amazing experience staying at the Riad, good opportunity to feel how living in Moroccan house like.

Good job KimKim! Thank you for all the help.

My husband and I are experienced, avid travelers who normally plan our trips on our own with great success. However, upon doing my own research for an upcoming trip to Morocco, I came across the kimkim site and made the decision to utilize their services. I had read positive reviews, and having no real knowledge of Morocco, I decided to give kimkim a shot. We had planned on staying 1 week in Morocco and wanted to cover as much as possible in our brief time there in order to wet our palates... read more

My husband and I are experienced, avid travelers who normally plan our trips on our own with great success. However, upon doing my own research for an upcoming trip to Morocco, I came across the kimkim site and made the decision to utilize their services. I had read positive reviews, and having no real knowledge of Morocco, I decided to give kimkim a shot. We had planned on staying 1 week in Morocco and wanted to cover as much as possible in our brief time there in order to wet our palates before our next return. Morocco is a country with lots to see and do, and I discovered that one can spend lots of time driving from destination to destination. For example, there is Marrakech, then there is the desert with the sand dunes, and then you also have the Atlas Mountains, as well as the coast. From a logistics point of view, I just thought it would be much easier to let someone with experience plan everything. That’s where kimkim stepped in and really delivered. From the beginning, speaking with Katherine was a breeze. She was helpful, very professional, easy to communicate with, and had a clear idea about the experience we were looking for. She also made good recommendations with regards to hotel and restaurant suggestions. When I explained that we wanted to go to Marrakech, the desert, and the Atlas Mountains, she suggested we book a short flight internally to reduce travel time. Highly worth flying between destinations as roads lack good infrastructure and trips can be very long! Katherine and kimkim planned everything for us, from booking beautiful hotels, to fabulous restaurants, to arranging private drivers, to wonderful tours and experiences. From the beginning, we discussed a budget, and Katherine and kimkim made it happen. Shout out to our private driver Abderrahim (Abdo) and our guide Hassan! Both could not have been more professional, hospitable, and courteous. Our driver Abdo was always on time, and when he arrived at the airport in Marrakech to collect us, his vehicle was very clean and spacious, and he had cold water in the car and all kinds of delicious snacks. He also gave us a local mobile phone and charger to use for the duration of our trip. In it, all important numbers were already saved, and the phone, while it was not a smart phone, was quite perfect as the battery lasted the whole week without charging, and it proved to be very useful. Whenever we needed our driver or needed more time at a destination, our driver was always a phone call away. They also let you use the phone to make free international calls! We were even given welcome satchels with our names painted in Arabic with adaptors and a bound program for our whole trip inside! The program was especially helpful as it included a detailed itinerary, information about the destinations we would be visiting, key contact names and numbers, as well as additional information about the country in general. For some reason, the adaptors would not work, but it was still a nice and thoughtful touch! When we encountered a problem at the airport in Marrakech causing us to miss our flight to the desert, I reached out to our driver and within a short period of time, Katherine reached out to us and found the best solution to our problem. They quickly arranged for a driver to take us to our next destination and while the trip was exhausting, kimkim nevertheless delivered and got us to our next destination the best way they could. In a world where travel agencies have become a bit obsolete, kimkim is changing all that and making it cool again. Their travel platform is quite seamless and efficient, really taking the headache out of planning a trip to a foreign locale. The best part of it all is that their services, while being as useful as they are, are quite inexpensive. Their fees are more than reasonable. Morocco is a beautiful country with warm, hospitable people with a great sense of humor. There is so much to explore and experience and never at one time did we feel unsafe. Their culture is so diverse, and there is something in it for everyone to enjoy, whether it be luxury riads, excellent dining options, spa services (hammams, yes please!), cultural activities, outdoor activities such as trekking, and lots of incredible shopping. I personally highly recommend a trip out to the desert with camel rides and sleeping under a sky filled with a trillion stars at a Berber camp! Kimkim helped us fall in love with Morocco, and we will be returning in the near future for certain. Thank you kimkim for this great experience!

Tailor-made, precise, seamless and absolute comfort. These are the attributes we generally look for when booking a trip or part of the trip through someone. When we started our discussions with Brahim, right from the get go , he was attentive, understanding and even compassionate when taking down our requests and needs. A beautiful country which it is, Morocco, an experience through kimkim makes it much more enriching and fulfilling. Lastly, as all curated trips, this wont be easy on the pockets, but you get every worth of your dime !

3 nights 4 days tour Chefchaouen/Fes very well organised by Larbi the local Morocco travel specialist, he was very helpful organising transport and accommodation, the Hotel and Riad was excellent, clean rooms, good meals (dinner) the staff at both places was helpful and attentive to assist our needs, information and directions .
Our driver Mubarak was not only the driver but a tour guide as well, very knowledgeable of his country's history and places of interest for the foreigner.
His driving was always defensive, courteous and safe.
Well done KIMKIM,

Our trip to Morocco was fabulous with the help of Larbi. We toured the country without any hassles, our ride was comfortable and the people who were there as part of Larbi's team were amazing. We don't have any complaints at all. The hotels all suited our needs. I am so glad we planned this trip through kimkim, I'm pretty sure there's no better way to do it. We recommend kimkim to everyone who wants to visit Morocco!

We spent 5 days and 4 nights in Morocco and it was great. One of the highlights of our trip was spending the night in the Sahara desert where we were able to watch the stars by the campfire while also enjoying some local music.

Our trip was spent mostly on the road however which at some points of the trip can feel quite boring. However it is understandable due to the size of the country and the distances we had to travel between each place. Nevertheless, the scenery during the drives were... read more

We spent 5 days and 4 nights in Morocco and it was great. One of the highlights of our trip was spending the night in the Sahara desert where we were able to watch the stars by the campfire while also enjoying some local music.

Our trip was spent mostly on the road however which at some points of the trip can feel quite boring. However it is understandable due to the size of the country and the distances we had to travel between each place. Nevertheless, the scenery during the drives were beautiful ranging from rocky mountains, desserts, and valleys. The cities we visited were also very beautiful we visited Ourzazate, Marrakech, and Boulmane Dades.

Our driver was very helpful and very informartive and we enjoyed the trip very much. The accommodation provided by Larbi was of very good quality. We opted for the 3* option and the places we stayed in were very clean and provide very good service.

Some negatives/feedback from our trip:
- we did not get information on the time that our driver would pick us up on the first and last day. It would be more efficient for us and for the tour to provide us this info as we had to ask the hotel manager to phone Larbi a couple of times.
- when we were dropped of in Marrakech by our driver we had to walk to the riad we were staying and our driver agreed with a guy with a cart to take our baggage for 50 dirham. When we arrived I was forced to pay 150 dirham by him.

Despite some minor stuff we enjoyed our trip very much and would recommend using Larbi's services if you are going to visit Morocco.

Larbi planned a wonderful trip for us. It was exactly what we wanted for the time available to us. His driver was excellent, obliging and knowledgable. When we had to make some changes nothing was too much trouble for Larbi.
Thank you for putting us in touch with him.

We had an incredible time during our 12 days in Morocco!

We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2.

Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your... read more

We had an incredible time during our 12 days in Morocco!

We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2.

Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your first time to Africa or a Muslim country.

Said was also very knowledgeable of the general area. He took us to many places we didn't know about and often stopped in small towns or the side or the road to show us a collective (fossils, roses, argan oil, ceramics), taste some dates or watermelon, or to see a small gift a local was selling (Without feeling pressured to buy). He also took us to visit a nomadic family and share tea with them in their tent, a very special experience for us. It was sad to say goodbye.

I'm not sure that we would do anything differently. We packed quite a bit into our trip, but there is so much to see: Roman ruins at Volubilis, wandering around the blue city at Chefchaouen, the busy medinas in Fes and Marrakech, and of course the desert!

The desert was probably our favorite part of the whole trip. We spend about 3 full days driving between small market towns, stopped at a fossil factory in Erfoud, saw beautiful oases hidden in the rocks and sand, and enjoyed a memorable camel ride at sunset into the dunes where we spend the night enjoying music from local Berber people, who were all very friendly. We even got to hold a baby sand fox that a local boy had on the side of the road!

Another very special part of the trip was spending 2 days hiking in the High Atlas mountains between small villages. We enjoyed 2 lunches with Berber families and spend a very crazy lightning storm in the home of another. Our mountain guide was great and very knowledgeable of the area, even when we had to change our route to avoid the river that grew from the storm.

The riads we stayed at (Fes, Marrakech) were beautifully designed, and the service was top notch. It was great to enjoy a delicious meal on the roof or in the ornate dining areas of our riad after a long day of exploring.

This trip really opened our eyes and re-prioritized our list of places we wanted to jump into next.

Shukran to Larbi & Said for this very special trip!

Overall trip was great, got to see a lot of the countryside and beautiful landscapes. From a logistics point of view would probably recommend to others to not do such a tightly packed schedule and enjoy more time in some of the bigger towns. Driver was safe and efficient, good English, initially not as interactive but soon warmed up to conversation. Unfortunately the day tour guides left a bit to be desired. The fes guide whilst kind, too much taking to cooperatives and shops, would prefer... read more

Overall trip was great, got to see a lot of the countryside and beautiful landscapes. From a logistics point of view would probably recommend to others to not do such a tightly packed schedule and enjoy more time in some of the bigger towns. Driver was safe and efficient, good English, initially not as interactive but soon warmed up to conversation. Unfortunately the day tour guides left a bit to be desired. The fes guide whilst kind, too much taking to cooperatives and shops, would prefer more historic information and sight seeing. The Marrakech guide was lovely as well, more historic information which is nice, but once again too many cooperative stops. The mountain guide unfortunately was very odd, barely spoke to us for the entire day and did not have much information about local species of plants and animals, needed more persona. Larbi was great at listening to our needs and helping us arrange optional activities and transport so thank you for that. Accomodation was good throughout the stay, clean and comfortable. Ideally not all dinners would be included in future as we did could not finish the meal and it was a waste of food as well as money. Overall good experience, thank you Kim Kim!

Larbi and his team took good care of us and service provided by all of them was very good and made our trip enjoyable.

Said was perfect in every way. Good driver, knowledgeable, patient with us and always with a smile. He was punctual , respectful and when there was a mix up with one of our bookings, he handled it with no problem. We had the utmost confidence in him. He went out of his way to show us his culture. I would give him 5 stars for the service he provided and would recommend him without reservation.

While we enjoyed our trip to this amazing country , I would have a some suggestions .
We were two people on a private tour .

Clarify every arrangement clearly
Eg no shopping stops on guided tours / guides could be higher quality
All drivers or taxi services provide by company to have basic English ( or language requested by client ) . We struggled with this on our last three days , was tiresome .
We requested a luxury tent in the Desert , but only a standard one was booked . When we... read more

While we enjoyed our trip to this amazing country , I would have a some suggestions .
We were two people on a private tour .

Clarify every arrangement clearly
Eg no shopping stops on guided tours / guides could be higher quality
All drivers or taxi services provide by company to have basic English ( or language requested by client ) . We struggled with this on our last three days , was tiresome .
We requested a luxury tent in the Desert , but only a standard one was booked . When we queried it and requested itemised costs , nothing received . My final quote was based on this,
Also I had requested meals to be omitted , to offer more flexibilty , this was not done .
So we ended up pay AUD 500 eac more , not totally sure what for .
Our initial driver could have had more engagement / charisma . Felt he wa just ‘doing a job ‘ most of the time .
One hotels and one meal below standard .
We were not informed of our drivers name or called by Larbi initially to check if all was going smoothly .
On the positive when we did contact Larbi if was very good . Our driver was flexible and adjusted our itinery so we got a full day on Fez .
Overall had some great experiences, Morocco scenery , food and interesting weather !

Pluses:
+ we loved the people, country and culture of Morocco
+ our driver Moad was good - friendly and drove very safely over the 1,500 kms we
+ 2 places we stayed in Quarzazette and Marrakesh were good

Negatives:
- Larbi, does not review the trip advisor ratings of places he books people into. He claims 3 stars, but the ratings are much worse and the experience is just as spotty.
- the bathrooms in the desert saffari were terrible and the “standard luxury” tent was mattresses laid on... read more

Pluses:
+ we loved the people, country and culture of Morocco
+ our driver Moad was good - friendly and drove very safely over the 1,500 kms we
+ 2 places we stayed in Quarzazette and Marrakesh were good

Negatives:
- Larbi, does not review the trip advisor ratings of places he books people into. He claims 3 stars, but the ratings are much worse and the experience is just as spotty.
- the bathrooms in the desert saffari were terrible and the “standard luxury” tent was mattresses laid on carpets. There was no “luxury”. Clearly a bait and switch operation.
- when we pointed out the poor quality about some of the places we were staying in, his reaction was pretty much take it or leave it, you are on your own. This was true especially on our last day in Casablanca.

Conclusion:
- we would NOT recommed using Larbi.

Just back from a 5 day visit to Marrakech and Essaouira which was largely organised by the Kimkim team. We had a tremendous time; everyone was very helpful and the guides, drivers, riad staff, etc that we encountered were so friendly and professional, really knowledgeable. In many years of travelling, I had never previously used a company to arrange trips and transport in advance but i'm very glad I did. Kimkim removed the stress factor so that we could really relax and just enjoy the activities.

Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes.

The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19.

We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus,... read more

Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes.

The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19.

We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus, Assis refused to return the $85 to Larbi, Larbi nevertheless did reimburse us out of his own pocket. We learned later from another driver, that Assis did the same thing to him and his guests. We understood, that Assis took over the management of the riad only recently and that the riad before was run very well.

The main dinner course in the hotel in Rabat was also uneatable. We were the only guests and the meat and veggies were cooked in rancid, old and overheated oil. The hotel has a 4-star rating - it should have a minus 4-star rating.

Hassan and Samira in the riad in Marrakech were absolute charming and great hosts. Samira is a fabulous cook. Everything was great!

All the other places were fine. I only mentioned above the really great and really bad experiences.

We loved our time in Morocco! It was especially great because of our driver/guide Saleh. He was very professional and respectful to us. We were very satisfied with Hotel Amlal, beber camp site, and Hotel Casablanca. The only issue we had was with Hotel Akabar. It did not really meet our expectations and the hotel and dining staff were not great. It was the only accommodation that did not provide us with any water during our dinners, and did not give us an option for dinner like the other... read more

We loved our time in Morocco! It was especially great because of our driver/guide Saleh. He was very professional and respectful to us. We were very satisfied with Hotel Amlal, beber camp site, and Hotel Casablanca. The only issue we had was with Hotel Akabar. It did not really meet our expectations and the hotel and dining staff were not great. It was the only accommodation that did not provide us with any water during our dinners, and did not give us an option for dinner like the other accommodations. We would go out to buy water for our meals at Hotel Akabar. Other than this, we truly had a great experience and we are so grateful for our driver and guide Saleh! Please give him a special shout out!

We (a group of 4) started planning our Morocco trip almost too late - by first week of December we were still discussing whether Morocco is our destination for 2017's Christmas - New Year break.

I was elected to be in charge of planning this trip.
We only have 7-8 days but we don't want to miss a thing in Morocco - eventually I was sitting there scratching my head looking at a list of 7 different cities/places and trying to weaver them together with almost no knowledge of how to get around... read more

We (a group of 4) started planning our Morocco trip almost too late - by first week of December we were still discussing whether Morocco is our destination for 2017's Christmas - New Year break.

I was elected to be in charge of planning this trip.
We only have 7-8 days but we don't want to miss a thing in Morocco - eventually I was sitting there scratching my head looking at a list of 7 different cities/places and trying to weaver them together with almost no knowledge of how to get around when we get there.

So I made a decision of entrusting the entire trip to an agency.
I contacted two agencies (both N. America based) and got their fee proposals. The prices were exorbitant. I also found some Morocco based tours but they lacked the flexibility we needed.
Here's what we wanted to do:
Casablanca - Chefchaouen - Fes - Merzouga (camel ride and sleeping under the stars!) - Ouarzazate - Marrakech - Casablanca.
That's nearly 2000km.

Eventually I stumbled upon KimKim and gave it a try. Ian Hardie replied my message in under an hour and then we started talking. In the next 3-4 days we exchanged at least 20 messages discussing every detail of the trip. Ian was extremely helpful. He had extensive knowledge about the places we plan to go and what to be expected. He was always very patient and willing to accommodate our many requests. His partner in Morocco - Larbie Anzal - was helping us to book accommodations and arranging transportation. I knew I could trust these good people and the results proved me right.

It was almost a mission impossible to plan and execute such an intensive trip in such a short timeframe but we did it.
The trip in Morocco was very memorable. I'd even say it is one of the best trips I've had in my life.

Youssef our driver was a great guy who was always passionate to show us anything and everything about his country. He also stepped up and defended us when a local cafe vendor attempted to overcharge our espressos. But trust me we loved almost every encounter with Moroccan people. They were very welcoming and kind.
Youssef had a copy of our trip plan and it was executed in the best way possible. By comparison some friends of mine visited Morocco last year and they decided to be on their own - and had a lot of difficulties moving around trying to take a combination of trains, grand taxis and other means of transport. I did just that in Czech, Austria, Slovakia etc last year - in central Europe it was doable. In Morocco however, especially when you have a tight schedule and are planning on visiting the Sahara, having an exclusive car and driver is your best bet. My advise to people who are planning this trip: talk to Ian, and ask for Youssef to be your driver and trustworthy travel companion - you will find your trip extremely pleasant, easy, comfortable and hustle-free.

My friends just told me that their coworkers and friends who've been to Morocco were all surprised how efficiently we were able to visit so many places in 7 days and yet were still able to have a very enjoyable trip. My friends gave me tonnes of thanks and compliments for making this happen - I'd like to pass them on to Ian Hardie, Larbie Anzal and our driver Youssef. Without them our trip may not even be possible, let alone being awesome.

I won't hesitate to recommend Ian and Larbie to anyone who's planning their next trip to Morocco. You won't regret it.

There are so much about this trip and about planning for this trip that I wanted to write here and share with everyone, only if I had more time. Maybe some other day I'll come back and add more details to it.
Now I have to go back to the endless hardwork of sorting my 5000+ photos taken on this trip...hope I can finish before next trip starts.

Ian has provided me with a really good service and information.

Also thank to Larbi, his partner in Morocco for arranging the trip. I got to visit lots of places in my short amount of time.

Since I am a solo traveler, the amount they’ve given me to explore each city is adequate.

Within 5 days 4 night, I’m able to discover Casablanca, Rabat, Meknes, Volubilis, Fez, and Chefchaouen. Also a short city tour in Ouezzane.

If I added 1 more day, I’m sure I’ll be able to discover Marakkech as well. But for now, northern Morocco is more than enough.

Thank you so much for everything, Ian and Larbi