Kimkim Trip Reviews for Morocco

4.9
Based on 934 ratings
Read 934 verified reviews by travelers who booked their trip to Morocco on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A wonderful trip to Morocco . Thank you Hakim!
Morocco | Mar 1 - Mar 16, 2024

Hillel
Hillel S.
Windsor, CA | Reviewed on Mar 17, 2024
Hakim, at KimKim, put together a great trip around our interests and requests. Our driver, Mohammed, from Orion travel, was the best we could have wished for. He was kind, informative and most accommodating.

All of our local guides were terrific, especially Baba in Chefchaouen, Hamid in Fes, and Hannin in Marrakesh were special.
Read more

Hakim, at KimKim, put together a great trip around our interests and requests.

Our driver, Mohammed, from Orion travel, was the best we could have wished for. He was kind, informative and most accommodating.

All of our local guides were terrific, especially Baba in Chefchaouen, Hamid in Fes, and Hannin in Marrakesh were special.

Hotel Review
Auberge Le Festival Todra Gorge
Aït Baha

This place is small but beautiful. The location and views are stunning. With just a few additions this place would get a much higher rating from me. The lighting at night is very dim in both the rooms and common areas. The hot water was unreliable. There was a cot in our room leaning against the wall but worst of all, they served instant coffee. All said, I would stay there again and hope that pointing these things out will help them improve.

Authenticity & Character
Location
Staff
They were very nice!
Cleanliness & Comfort
Activity Reviews
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco
Quality of Experience
P
Guides, Drivers and Staff
Transport
Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Our local guide, Baba, was extremely knowledgeable and very personable.
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

Hamid, our guide, was like walking around with the mayor. He seemed to know everyone. We covered a lot of ground in a short time. Fes is huge, but we were never rushed.

Quality of Experience
Guides, Drivers and Staff
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

I’d give Hannin more stars if they were available. His food tour was awesome. He took us to places we could never have found on our own the food was really great!

Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco

We had the good fortune to have Hannin, from our food tour, showing us around Marrakesh.

Morning Guided Tour in Tangier
Morning Guided Tour in Tangier
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE

Mohammed , our driver, was outstanding. He di...
Morocco | Mar 1 - Mar 16, 2024

J
Judy S.
Richmond, CA | Reviewed on Mar 17, 2024

Mohammed , our driver, was outstanding. He did everything possible to make us feel comfortable, safe and taken care of. And he was fun to be with
Our guides were all different in how they interacted with us, some more formal than others. They were all knowledgeable and flexible. My favorite guide was Hanin in Marrakesh who was determined to feed us everything. Also our guide in Fes who knew so much and sang to us also

Local specialist: Hakim ALIBOUCHE

Unforgettable 8 day 1000 mile road trip
Morocco | Feb 25 - Mar 2, 2024

C
Clarissa T.
West Sacramento, CA | Reviewed on Mar 16, 2024
We had a unique unforgettable 8 day, 950 mile Moroccan experience. Below are the highlights. TRIP PLANNING AND SUPPORT: We loved the initial questionnaire and user interface allowing you to let the travel agent know your favorite activities, and being able to comment on their suggestions to fine tune the experience. It was easy to pull up your trip summary from the email and their text messages and expand certain parts to view the details. Each day was clearly outlined with meeting place... Read more

We had a unique unforgettable 8 day, 950 mile Moroccan experience. Below are the highlights.

TRIP PLANNING AND SUPPORT: We loved the initial questionnaire and user interface allowing you to let the travel agent know your favorite activities, and being able to comment on their suggestions to fine tune the experience. It was easy to pull up your trip summary from the email and their text messages and expand certain parts to view the details. Each day was clearly outlined with meeting place and what to bring and wear. In addition you could easily toggle back and forth between the Trip Summary and Trip Chat feature. Said responded to my text inquiries within the hour both while abroad and in Morocco.

TRANSPORTATION: Our itinerary required lots of driving and hours spent in the car. KimKim and their Morocco based travel specialists were very accommodating with the ambitious plan. Soufiane comes highly recommended as a driver. He was kind, knowledgeable, and courteous; answering questions without being intrusive or chatty. His English was good and he expertly navigated the new, clean SUV through sand, gravel, and snow during our traverse across the country.

HOTELS: All hotels Ali chose for us met our expectations. Unfortunately we could not stay two nights at the awesome Luxury Desert Camp in Erg Chebbi due to road closure from a snow storm. However, they found decent accommodations for us in Ifrane. The Riad Fes was beautiful and had the most wonderful rooftop bar. Dar Rihanna in the Dades Gorge area was quite out of the way, but close to hiking, and had excellent breakfast and dinners. La Maison Arabe was an historic old hotel with chic Jazz bar and cool rooftop bar in Marrakech. Initially we did not receive the room type we had requested at La Maison and the front desk was not helpful. We contacted Said and he was able to work things out to our satisfaction.

TOURS AND TOUR GUIDES: All in all, the tour guides chosen by the travel group were top notch. My husband did not like the guide in Fes as much as he was more inclined to take us to shops and less inclined to take us to see other cultural things. We liked our guide in Marrakech, Hanan, as she modified the tour based on our preferences and took us on a wonderful street food tour that evening. We had no food issues the entire trip and we tried a lot of different foods. The Moroccan cuisine is delicious with lots of flavorful meats and fresh fruits and vegetables. The only downside was the excursion to the Hammam. The scrub and massage were good but we were expecting a more quiet, serene ambiance and this place was definitely hustle/bustle.

RECOMMENDATIONS:
1. Do your homework and let the company and tour guides know what you really want to see and do so you will not be disappointed.
2. Moroccan is a tourist driven economy and tips are really appreciated as the tour guides and drivers work very hard. A private driver is a must to get around.
3. Purchase alcoholic beverages beforehand for travel to the gorges or desert camps.
4. Plan on staying at least 2 nights in the desert as snowstorms and sandstorms can limit activities and access.
5. Bring an extra carry on bag for all the stuff you will end up buying. We are in the downsizing phase of our lives, my husband is the anti-shopper and yet we still bought several items. Browsing the shops and haggling is integral to the Moroccan experience.

Overall, an unforgettable experience. We will recommend KimKim and their current local Moroccan tour company to all our friends and family.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 16, 2024
Hi Clarissa, Thank you immensely for sharing your detailed and insightful review of your Moroccan adventure with us. We're absolutely thrilled to hear that your 8-day journey encompassing 950 miles was filled with unique and unforgettable experiences. We're delighted that you found our trip planning and support system intuitive and accommodating. Your feedback on the initial questionnaire and user interface is greatly appreciated, as we strive to tailor each trip to our travelers'... Read more

Hi Clarissa,

Thank you immensely for sharing your detailed and insightful review of your Moroccan adventure with us. We're absolutely thrilled to hear that your 8-day journey encompassing 950 miles was filled with unique and unforgettable experiences.

We're delighted that you found our trip planning and support system intuitive and accommodating. Your feedback on the initial questionnaire and user interface is greatly appreciated, as we strive to tailor each trip to our travelers' preferences. It's fantastic to know that you found our platform easy to navigate and that our team, particularly Said, provided prompt and helpful assistance throughout your journey.

Once again, thank you for entrusting us with your Moroccan adventure and for recommending KimKim and our local partners to your friends and family. It was a pleasure crafting this journey for you, and we look forward to welcoming you back for more unforgettable experiences in the future.

Warm regards,
Ali

Overall, this trip was a trip of a lifetime!!...
Morocco | Mar 2 - Mar 9, 2024

D
David S.
Atlanta, GA | Reviewed on Mar 14, 2024
Overall, this trip was a trip of a lifetime!! From start to finish, the planning, care and detail was superb and allowed for the magical experience we had! The driver Reda was helpful, professional and full of great history on the country, cities and culture of the towns we visited. His warm approach, friendly demeanor and promptness really made the trip seamless all around! Over the course of the week, we became friends with Reda and consider him family. The local guides for each city... Read more

Overall, this trip was a trip of a lifetime!! From start to finish, the planning, care and detail was superb and allowed for the magical experience we had!

The driver Reda was helpful, professional and full of great history on the country, cities and culture of the towns we visited. His warm approach, friendly demeanor and promptness really made the trip seamless all around! Over the course of the week, we became friends with Reda and consider him family.

The local guides for each city and Medina were very knowledgeable, friendly and helpful too. We couldn’t have seen the city or had the same positive experiences without them. Thank you!

Hotel Reviews
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Great fire side music
Location
Perfect view of desert here
Staff
Friendly
Cleanliness & Comfort
Beautifully designed and cleaned camp
Riad Salam Fes
Fes

Beautiful guest suite, spectacular service, amazing Hammam experience

Authenticity & Character
Ayube was such a friendly staff person
Location
Perfectly located in the Medina
Staff
The staff was five star!
Cleanliness & Comfort
Very clean and safe
Dar Rihana Dades
Douar Aït Ouffi

Great dinner and comfortable guest room

Authenticity & Character
Charming concierge
Location
A little removed from the desert but okay
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Beni Mellal | Replied on Mar 14, 2024
Dear David, Thank you so much for your glowing review! We are thrilled to hear that your trip was truly a journey of a lifetime and that every aspect, from planning to execution, met and exceeded your expectations. We couldn't be happier to hear about your positive experience with Reda, your driver. He's truly a gem, and we're delighted that his professionalism, expertise, and friendly nature made your journey all the more enjoyable. Finding not just a driver, but a friend in him is... Read more

Dear David,

Thank you so much for your glowing review! We are thrilled to hear that your trip was truly a journey of a lifetime and that every aspect, from planning to execution, met and exceeded your expectations.

We couldn't be happier to hear about your positive experience with Reda, your driver. He's truly a gem, and we're delighted that his professionalism, expertise, and friendly nature made your journey all the more enjoyable. Finding not just a driver, but a friend in him is exactly the kind of connection we strive to foster with our guests.

Once again, thank you from the bottom of our hearts for choosing us to be a part of your unforgettable adventure. We're already looking forward to the opportunity of welcoming you back for more incredible journeys in the future!

All the best,
Hamza
Original Travels Co

Multi-generational Adventure in Morocco
Morocco | Feb 26 - Mar 8, 2024

Christopher
Christopher S.
North Troy, VT | Reviewed on Mar 13, 2024
The Kimkim team made the initial planning process for our family adventure easy. Our questions and concerns were all addressed in a timely manner and with caring customer service. All the options were offered in such a way that made the whole puzzle work…at least on paper. Responses from the team were consistently thorough and friendly. We were absolutely delighted with all of the accommodations suggested by the team. Our driver added some wonderful stops and driving routes to our tour.... Read more

The Kimkim team made the initial planning process for our family adventure easy. Our questions and concerns were all addressed in a timely manner and with caring customer service. All the options were offered in such a way that made the whole puzzle work…at least on paper. Responses from the team were consistently thorough and friendly.

We were absolutely delighted with all of the accommodations suggested by the team.

Our driver added some wonderful stops and driving routes to our tour. He answered all of our questions or said that he didn’t know the answer or would find it (which is a good answer instead of making something up!) He was punctual and made a genuine effort to make us feel cared for in terms of comfort and satisfaction. He was always happy to make a stop when we requested one. In addition, he was so helpful in loading and unloading our luggage…and us…into and out of the vehicle.

Our experience at the Tiziri Luxury Camp in the Sahara desert was extraordinary from the time we were greeted and transferred to our camel ride until we were treated to an exhilarating surprise 4X4 ride back to our driver. The food at the desert camp was absolutely wonderful. We especially enjoyed the camel guide and the Berber driver-guide at the desert camp.

Our group of six included an 8-year-old and a 13-year-old plus their parents and their senior citizen grandparents. We were all happy during each day of our family adventure in Morocco.

Hotel Reviews
Riad Chbanate
Essaouira

Our family of 6 stayed in two rooms at the gorgeous Riad Chbanate. Which was better…the warm and friendly staff, the tasty and beautiful breakfast or the beautiful architecture? We’re still discussing this!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

The photos of the lovely Palais Sebban are accurate. It is truly THAT beautiful. Breakfast near the pool each morning was scrumptious, and the two rooms used by our multigenerational family of six were independently interesting and intriguing. We loved all the hidden corners and winding stairs. Breakfast staff members were so very friendly and great with our 8-year-old and 13-year-old kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

Riad Ksar Ighnda is jaw-droppingly beautiful. Be sure to visit its ancient mosque and go up to the roof for sunset. Our one night stay was not enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Our experience at the Tiziri Luxury Camp in the Sahara desert was extraordinary from the time we were greeted and transferred to our camel ride until we were treated to an exhilarating surprise 4X4 ride back to our driver. The food at the desert camp was absolutely wonderful. We especially enjoyed the camel guide and the Berber driver-guide at the desert camp.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

We were thrilled with the design and views at Dar Jasmine in Chefchaoen. Be sure to note the necessary and notable climb of stairs to Dar Jasmine and its stunning views of the town below.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 13, 2024

Dear Christopher,

Thank you for sharing your wonderful experience with us! We're delighted to hear that your family adventure in Morocco was a success and that we could make the planning process easy for you.

We're honored to have hosted your multi-generational family group, and we're glad that everyone had a memorable time. Thank you for choosing Kimkim, and we hope to welcome you back for more adventures soon!

Warm regards,
Abdel

Morocco Sojourn
Morocco | Feb 25 - Mar 5, 2024

Saul
Saul K.
Italy | Reviewed on Mar 12, 2024
Abdellatif was very responsive in adjusting the trip to our requests. Read more

Abdellatif was very responsive in adjusting the trip to our requests.

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca

Very comfortable modern hotel. Convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Walking distance to the souk.
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Very elegant and comfortable. Be aware that this hotel does not accept credit cards.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

Luxurious camp, better than many 4 and 5 star hotels.

Authenticity & Character
Berber nomads did not have anything close to this level of comfort.
Location
Spectacular at sunrise.
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina

Room was very spacious, but there are a lot of stairs to climb and my wife fell on a wet floor. Also, be aware that if you wish to eat dinner in the hotel your menu choices must be reserved one day in advance.

Authenticity & Character
Location
Difficult to get to.
Staff
Staffing was inadequate the first night. One man, who was trying very hard and was accommodating, but needed help.
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Great view of the blue city, but a lot of climbing to get to the hotel.
Staff
Cleanliness & Comfort
Hilton Tanger City Center Hotel and Residences
Tangier
Authenticity & Character
Modern hotel, not in the Moroccan style.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Grandeur of Hassan II Mosque
Explore the Grandeur of Hassan II Mosque
Morocco

Beautiful modern mosque. Joined a large group tour which was informative.

Quality of Experience
Guides, Drivers and Staff
Enchanting Marrakech: Uncover the Magic on a Guided Exploration
Enchanting Marrakech: Uncover the Magic on a Guided Exploration
Marrakesh

A must with a private guide. Hanan was clearly very knowledgeable and experienced in guiding us through the souk.

Quality of Experience
Guides, Drivers and Staff
Transport
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

Hanan led us through the souk with expertise and calm. We got to sample many delicious foods. Try to save room as we were so full that we had to decline yoghurt at the end of the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Journey Through Time: To Skoura Oasis via Ait Benhaddou & Ouarzazate
A Journey Through Time: To Skoura Oasis via Ait Benhaddou & Ouarzazate
Morocco

Faissel, our driver, was a superb guide throughout this trip but gave us many interesting bits of information on this leg of the journey, especially.

Food
Elegant dinner at the Ksar El-Kabbaba in Skoura.
Guides, Drivers and Staff
Transport
Journey of Elegance: A Scenic Drive from Skoura to Merzouga
Journey of Elegance: A Scenic Drive from Skoura to Merzouga
Morocco

Long drive from Skoura, but well worth it for the desert camp experience.

Guides, Drivers and Staff
Transport
Faissel was professional and friendly throughout.
From Merzouga to Fes: An Imperial City Awaits
From Merzouga to Fes: An Imperial City Awaits
Morocco

Once again, a long drive but Faissel did his best to keep it interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Enchanting Fez: Unveiling the Cultural Splendors
Enchanting Fez: Unveiling the Cultural Splendors
Fes

Sharif, our guide to the Souk and all of Fes was excellent and made the experience entertaining and informative. It is a lot of walking, but worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Sharif was excellent, as noted above.
Transport
 Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen
Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen
Morocco

Visit to the Roman ruins Volubilis is a must on the way to Chefchaouen.

Quality of Experience
Roman ruins of Volubilis
Guides, Drivers and Staff
Transport
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Mar 13, 2024

Hi Saul,

Thank you for taking the time to share your experience! We're thrilled to hear that I was able to tailor the trip to your specific requests promptly. Ensuring our guests' satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any further feedback or requests, please don't hesitate to reach out. We look forward to welcoming you on another memorable journey in the future!

Best Wishes,
Abdel

What a dream come true vacation...with our ex...
Morocco | Feb 20 - Mar 6, 2024

M
Mary Arlene W.
Canada | Reviewed on Mar 08, 2024
What a dream come true vacation...with our excellent driver, Tayeb, we saw an amazing amount of this beautiful country. The trip into the desert at Merzouga, meeting Youstuf and driving through the dunes is a delightful experience. The camel ride at sunset, the black sky with its many stars with the added bonus of a full moon, awesome. The total staff at this camp were helpful, friendly and did everything to ensure our two night stay in a luxury tent was memorable. Moustaffa working with... Read more

What a dream come true vacation...with our excellent driver, Tayeb, we saw an amazing amount of this beautiful country. The trip into the desert at Merzouga, meeting Youstuf and driving through the dunes is a delightful experience. The camel ride at sunset, the black sky with its many stars with the added bonus of a full moon, awesome. The total staff at this camp were helpful, friendly and did everything to ensure our two night stay in a luxury tent was memorable. Moustaffa working with Fatima provided excellent food and service...Marrakesh initially strikes you as a somewhat loud, jumble of people's, cars, motor scooters etc., but thoroughly enjoyed the comforts of the Ryad and especially had fun at La Maison Arabe, with Wafa and Fatiha...top notch marketing. The food tour through the Medina , tasting different local dishes opened up the opportunity for tourists to have the real taste of Morocco...some of our Ryads had many stairs to manoueuve as did the luncheon areas selected by the local guides...to rest up before heading home, Essaouira was perfect...loved the crashing of the waves and the wind whipping through the buildings...small, easy to get around and very laid back....

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Luxury tent with its own bathroom facilities and a king size bed certainly added to our comforts...ground was carpeted and electric blankets available if necessary...the place where dreams are made...

Lina Ryad & Spa
Chefchaouen

The Lina Ryad & Spa in Chefchaouen was a beautiful place to stay for one night. The riad had a charming atmosphere and stunning views of the Blue City. However, the numerous narrow and circular stairs made it challenging to navigate, especially with jetlag. The location was great, but the stairs could be difficult for some guests.

Riad Salam Fes
Fes

During my two-night stay at Riad Salam Fes, I enjoyed the beautiful ambiance and comfortable accommodations. The riad had bigger staircases and wider steps, which made it easier to move around. The location was fantastic, and the staff were friendly and helpful. Overall, a pleasant stay in Fes.

Riad Perle D'Eau
Essaouira

The dining facilities and the bar facilities are lovely, but they are certainly not geared up for early travellers. International people have to be at the airport a couple of hours before their flight time. And so there were not in breakfast facilities available for us when we left in the morning.

Activity Reviews
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Traditional Cooking Class at La Maison Arabe
Traditional Cooking Class at La Maison Arabe
Marrakesh

This is an excellent class with superb skills to ensure each participant enjoyed themselves..would highly recommend even if not normally interested in cooking. Wafa and Fatiha are excellent communicators, patient and quite entertaining...

Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga

Yustaff, a very handsome young Berber enjoyed driving up and around the dunes to everyone's delight...a must for anyone visiting the dunes...

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Morocco

A Hammam in my rahad would be more convenient and comfortable..did not like climbing stairs in slippery flip flops...the massage was wonderful just felt the atmosphere was too busy for me to find the relaxation I needed.

Quality of Experience
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

The tour allows you to discover the city's highlights and immerse yourself in its culture. From historical sites to vibrant markets, the tour offers a comprehensive experience of Casablanca. The mosque in the city was just stunning. A great way to start your Moroccan adventure.

A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Visiting Moroccan homes was one of the highlights of the trip. You really get the taste of the culture, and we tried dishes that you couldn't try anywhere else.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 08, 2024
Hi Mary, Thank you immensely for sharing your glowing review of your recent vacation experience with us. It brings us immense joy to hear that your journey through our beautiful country was a dream come true, thanks in large part to our excellent driver, Tayeb. We understand that some accommodations and dining areas may have presented challenges with stairs, and we appreciate your understanding in this regard. We're constantly working to improve our facilities to ensure the comfort and... Read more

Hi Mary,

Thank you immensely for sharing your glowing review of your recent vacation experience with us. It brings us immense joy to hear that your journey through our beautiful country was a dream come true, thanks in large part to our excellent driver, Tayeb.

We understand that some accommodations and dining areas may have presented challenges with stairs, and we appreciate your understanding in this regard. We're constantly working to improve our facilities to ensure the comfort and convenience of our guests.

Thank you once again for choosing to explore Morocco with us. We hope to welcome you back soon for another unforgettable adventure.

Warm regards,
Mohamed

More than we expected.
Morocco | Feb 20 - Mar 6, 2024

T
Terence C.
Canada | Reviewed on Mar 06, 2024
Great trip and itinerary.
Lots of windshield time to get from place to place on certain days, but it's a big area.
Our driver Tayeb was very efficient, knowledgeable and fun.
The Moroccans folk are among the friendliest in out tours Read more

Great trip and itinerary.
Lots of windshield time to get from place to place on certain days, but it's a big area.
Our driver Tayeb was very efficient, knowledgeable and fun.

The Moroccans folk are among the friendliest in out tours

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

Requires updating. Great Breakfast buffet and top- floor restaurant. The rooms are tiredand congested ; and floor carpets throughout the hallways are stained and need to be replaced

Authenticity & Character
Location
Limited drop off parking
Staff
Cleanliness & Comfort
Whole hotel is tired. Stained carpets throughout. Room lamps are tilted and broken
Ksar El Kabbaba
Skoura

Wonderful

Riad Perle D'Eau
Essaouira

Lovely quite Riad close to the sea, yet protected from the winds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Nice. Too many stairs to get upper level with our luggage

Authenticity & Character
Fit in well in the "Blue City"
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Great spot and facilities that fit the experience of out trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Tiziri Luxury Camp
Merzouga

Awesome experience and staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour - A Stroll Through the Azure Dreams
Guided Tour - A Stroll Through the Azure Dreams
Chefchaouen
A Journey of Colours: Exploring Volubilis, Moulay Idriss  & Meknes
A Journey of Colours: Exploring Volubilis, Moulay Idriss & Meknes
Morocco
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga
Transcending Landscapes: Skoura's Mesmerizing Route to Marrakech
Transcending Landscapes: Skoura's Mesmerizing Route to Marrakech
Morocco
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh
A Captivating Journey through Marrakech's Exquisite Gardens
A Captivating Journey through Marrakech's Exquisite Gardens
Marrakesh
Traditional Cooking Class at La Maison Arabe
Traditional Cooking Class at La Maison Arabe
Marrakesh
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Morocco
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Morocco
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco
Immersing in the Enchanting Culture of Skoura: A Journey of Authentic Discoveries
Immersing in the Enchanting Culture of Skoura: A Journey of Authentic Discoveries
Morocco
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Morocco
Unrestricted Adventure in Marrakesh: Delight in Your Free Afternoon
Unrestricted Adventure in Marrakesh: Delight in Your Free Afternoon
Marrakesh
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 07, 2024

Hi Terence,

Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your trip and found the itinerary to your liking. We understand that traveling through vast areas may sometimes require extended windshield time, but we're glad to hear that it didn't overshadow your overall experience.

Once again, thank you for choosing us for your travel experience, and we hope to welcome you back on another adventure soon!

Best Wishes,
Mohamed

Unforgettable Morocco experience
Morocco | Feb 15 - Feb 24, 2024

Joel
Joel J.
Canada | Reviewed on Mar 04, 2024
Morocco exceeded all our expectations, thanks to the impeccable planning by Original Travels. Our 10-day adventure took us through the enchanting cities of Chefchaouen, Fes, Ait Benhaddou, Merzouga, and Marrakech, each stop offering its own unique charm and beauty. Our journey was made even more memorable by our exceptional driver, Tariq. From the moment he greeted us at Casablanca airport, his warmth and humor set the tone for an unforgettable trip. Tariq's safe and comfortable driving,... Read more

Morocco exceeded all our expectations, thanks to the impeccable planning by Original Travels. Our 10-day adventure took us through the enchanting cities of Chefchaouen, Fes, Ait Benhaddou, Merzouga, and Marrakech, each stop offering its own unique charm and beauty.

Our journey was made even more memorable by our exceptional driver, Tariq. From the moment he greeted us at Casablanca airport, his warmth and humor set the tone for an unforgettable trip. Tariq's safe and comfortable driving, coupled with his infectious love for Bollywood, especially Shah Rukh Khan, added an extra layer of joy to our travels. He went above and beyond to accommodate our requests, making every moment on the road a delight.

In Fes, we were guided by Sharif, whose deep knowledge of the city's history and culture provided invaluable insights. His passion for the town shone through, enriching our experience and leaving us with a deeper appreciation for Fes's treasures.

Said, our guide in Marrakech, was equally impressive. His expertise and enthusiasm brought the city's vibrant streets and bustling markets to life. From the iconic Bahia Palace to the majestic Koutoubia Mosque, Said ensured we didn't miss a single highlight.

The riads and desert camp we stayed in were a perfect blend of luxury and authenticity, providing a comfortable retreat after days filled with exploration. Camping in the Sahara under the starlit sky was a truly magical experience, leaving us in awe of Morocco's natural beauty.

Overall, our trip was nothing short of epic. Every day was filled with unforgettable moments, thanks to the seamless planning by Original Travels, the expertise of our guides, and the exceptional service of Tariq. Morocco has left an indelible mark on us, and we're already dreaming of our next adventure in this captivating country.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 07, 2024

Dear Joel,

Thank you immensely for sharing your heartfelt feedback about your recent Moroccan adventure with Original Travels. It fills us with immense joy to know that your journey exceeded all expectations and left you with indelible memories.

Your glowing review reaffirms our commitment to delivering exceptional experiences, and we're thrilled to have played a part in creating unforgettable memories in Morocco. We're already looking forward to welcoming you back for your next adventure in this captivating country.

Warm Regards,
Mohamed

Honeymoon
Morocco | Feb 18 - Feb 29, 2024

A
Amber K.
Dallas, TX | Reviewed on Mar 04, 2024
We booked with original travels through kimkim and had a great time. Our specialist was Said and our Driver was Lahcen. We had Hinan as our food and history tour guide in Marrakech. Badr was our local guide in Skoura (not sure if he works for original travels). Youssef and Mustafa took great care of us at Tiziri Camp in Merzouga. IT ended in Fez with out guide Sharief. The guides were all amazing and friendly. They tolerated my constant questions and inquiries. We had a great time bonding... Read more

We booked with original travels through kimkim and had a great time. Our specialist was Said and our Driver was Lahcen. We had Hinan as our food and history tour guide in Marrakech. Badr was our local guide in Skoura (not sure if he works for original travels). Youssef and Mustafa took great care of us at Tiziri Camp in Merzouga. IT ended in Fez with out guide Sharief.

The guides were all amazing and friendly. They tolerated my constant questions and inquiries. We had a great time bonding with them, learning about the culture, country, music, food, daily life, education, careers, Berber culture, language.

All of the guides did their best to accommodate me with my gluten allergy. The car was comfortable and spacious/clean. Our Driver took great care to follow the law and rules when it came to driving, safety and seat belts. He also did his best to communicate any needs/changes and requests and make the appropriate arrangements while we were on excursions. He was easily available by whatsapp and so was Siad. Our driver was available to us anytime if we needed to get a ride somewhere though we were so well taken care of, we did not end up needing to utilize this privilege. Lahcen also made plenty of spots for pictures along our long drives. He was aware of all the drives, routes, alternate options and restaurants/bathrooms/picture spots along the way. He also made sure to only stop at reputable looking clean places for restroom and snack breaks.

Getting our food tour on the first day of our trip really set us up for success because food is a big part of life so we knew what we wanted to ask for when we would eat and what I would specifically need to avoid due to my allergy. It was nice to get a background.

When I first contacted them about my requests for a tour, they were able to modify the trip to our likes/dislikes and needs.

If I were to give a suggestion to future guests and redoing this specific tour, I would recommend not to spend more than a few hours in Casablanca (definitely visit the Hassan II mosque and go on their tour). I would not spend time in Fes except to visit the tannery and ceramics workshop so maybe I would stay for one day and night but if you don't care for it then I would cut out Fes. I would spend majority of my time in South Morocco which encompasses Marrakech, the desert, Skoura and surrounding areas. Rabat was a capital city like every other city in the world. It is definitely beautiful and gave us Los Angeles feels with the beach.

All in all, we would love to go back to Morocco and use this company again.

Hotel Reviews
Le Casablanca Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Love love love! Do not skip this experience. The people make this camp. They are so kind, and hard working and they do everything in their power to make your stay comfortable. Remember it gets realllly cold at night. Your excursion from here to the nomads, camel rides, atv, berber village, garden, music performance at another tribe, nighttime music and "hangout" by the fire are all worth it. Remember it is a desert and they try their best to be eco friendly so you will have to be mindful not to be wasteful. You can charge your phone and small electronics and use them but NOT a hair dryer. Bring shoes that area easy to clean after being out in the sand and avoid walking on the carpets with them. Some people break up their night stay and do 1 - 2 nights in the tent and another night or two at the hotel nearby to be able to get their regular comforts and thorough showers in, use a hair dryer etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

It is literally a palace! The garden is breathtaking! Good amenities and quality. The staff is very friendly. It is located right in the medina. The walk up to it was cool because it looks like you are lost in a tight labyrinth until you suddenly face the large door and walk in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

My favorite hotel in the entire trip because it was so personalized. It was small and intimate, romantic. Had avilability of all amenities. We did not use the pool or spa but love the garden and room. The room was beautiful and spacious. the tub in the bathroom drained too slow so water would stay stagnant while showering. The chef and food was so amazing. They accomadated my gluten free allergy and made me moroccan breads that were gluten free so I could experience true moroccan cuisine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

A variety of tasting. Go hungry! She knows a lot about the foods

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 04, 2024
Dear Amber, Thank you immensely for sharing your delightful experience with us at Original Travels. We are thrilled to hear that your journey through Morocco was filled with memorable moments and meaningful connections with our team and the vibrant culture of the country. It brings us immense joy to know that Said, Lahcen, Hinan, Badr, Youssef, Mustafa, and Sharief all played significant roles in ensuring your trip was not only enjoyable but also insightful. Your commendation of their... Read more

Dear Amber,

Thank you immensely for sharing your delightful experience with us at Original Travels. We are thrilled to hear that your journey through Morocco was filled with memorable moments and meaningful connections with our team and the vibrant culture of the country.

It brings us immense joy to know that Said, Lahcen, Hinan, Badr, Youssef, Mustafa, and Sharief all played significant roles in ensuring your trip was not only enjoyable but also insightful. Your commendation of their friendliness, knowledge, and willingness to accommodate your needs, including your gluten allergy, truly warms our hearts.

It would be an absolute pleasure to welcome you back to Morocco in the future and assist you in creating another remarkable travel experience.

Warm regards,
Abdel

Start to Finish - Our Morocco Vacation was more than we hoped for!
Morocco | Feb 17 - Feb 28, 2024

Janet
Janet M.
Newark, NJ | Reviewed on Feb 29, 2024
Here are some thoughts about our recent trip to Morocco - A good vacation in Morocco begins with your driver/guide and Samir was the BEST! He was waiting for us at the airport when we arrived and was on call every minute until we departed. He was reliable (always on time) and a wonderful representative of Morocco. He told us about the country's history and culture and gave us his personal perspective, making it even more interesting. He is an amazing guy! We had some long days of driving... Read more

Here are some thoughts about our recent trip to Morocco -

A good vacation in Morocco begins with your driver/guide and Samir was the BEST! He was waiting for us at the airport when we arrived and was on call every minute until we departed. He was reliable (always on time) and a wonderful representative of Morocco. He told us about the country's history and culture and gave us his personal perspective, making it even more interesting. He is an amazing guy! We had some long days of driving - from Marrakesh to Essaouira to Casablanca to Fes to the desert to Boumaine Dades and back to Marrakesh - but they were wonderful. Morocco's topography and scenery are stunning and Samir's driving made us feel safe and in good hands. We laughed a lot and had some terrific discussions. Samir was the key ingredient to making our vacation a special one.

We started vacation planning with some general idea about where to go in Morocco but we needed lots of help. Emailing and texting with Ali was wonderful - he answered every question and gave us suggestions that we were better than the ones we had come up with. We even had a chat on WhatsApp. I can't believe how he transformed our original mixed-up plan into a smooth and well-organized journey.

One of the best things about going with a private driver is that you have control over timing - when to get started in the morning, when to stop, how long to stop, and flexibility about when to eat along the way. So much better than group tours we've been on. We had a chance to meet people during our two nights in the desert and at breakfast in our roads. Along the way, we had a nice encounter with a group of young girls at a pastry shop. Samir saw that they wanted to talk with us and made an impromptu introduction - it was lovely.

The riads! We loved them. They are generally small with around 10 rooms - ideal for the two of us, with no large tour groups to contend with. Breakfasts were abundant and delicious! The riads were utterly charming. Loved the style, staff, and beauty of the riads.

There is so much more to say but simply said Morocco was a once-in-a-lifetime adventure! We couldn't have asked for more. One thing for sure - we will use KimKim again. The match they made for us with Original Travel in Morocco was perfect. Now we know we can trust their referrals and relax when we plan our next trip. It was sooooo easy. Here's to many more once-in-a-lifetime adventures.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Our review matches those of others - Tiziri Luxury Camp is AWSOME!!! The men who run the camp have perfected the art of welcoming new visitors and making them feel at home. The tents are wonderful - luxurious yet simple. It gets cold in the desert at night but the radiator and 20 lbs. of blankets kept us warm. The heating pads helped, too.

Authenticity & Character
The dunes may be ancient but the accommodations are modern. The guys taking care of us were cool and "authentic" whether dressed with a turban or just wearing jeans.
Location
The middle of the desert is precisely where you want to be :)
Staff
Cool guys who know how to laugh, joke, sing, dance, and take care of guests!
Cleanliness & Comfort
Clean and well-tended grounds.
Mövenpick Hotel Casablanca
Casablanca

I would not recommend this hotel. There was a terrible smell in the hallway, our ac didn't work correctly, the teapot was broken, and the service in the rooftop restaurant was very slow (more than 45 minutes to get our order), and the pizza was terrible. On the good side, the breakfast and the morning staff were terrific.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Le Pèlerin
Marrakech

We loved Le Pelerin!!! This small riad is elegant and welcoming. Every detail is perfect. The style is a modern Moroccan with a sophisticated style. The staff were over-the-top great! I would highly recommend this riad to anyone. It is a sweet oasis in the chaos of Marrakesh. Breakfasts...terrific! Rooftop open for relaxing or a bite to eat. Finding the riad would be a challenge without the help of a driver/guide. Arrangements were made and the staff came to the main road and guided us back into the medina. Walking through the narrow alleyways was daunting for a first time Marrakesh visitor but the dark alley opened into a glowing gem of a riad. The surprise factor made it even more beautiful.

Authenticity & Character
Loved the way in which the old structure was maintained and enhanced by the contemporary updates.
Location
Being in the medina was a terrific advantage. Really liked the close yet remote location
Staff
I wish I could remember their names. Each and everyone was excellent.
Cleanliness & Comfort
Meticulously clean!!!
Riad Chbanate
Essaouira

Our stay at Riad Chbanate was memorable - we would definitely stay there again!!! Its central location was great, making it easy to get around - down to the beach and for shopping. In contrast to the activity out of doors, the interior of the riad was calm and lovely. The rooms were very, very large with a swing in the center of the room (it was very comfortable :) The bathroom had a deep tub for soaking and was very separate from the bedroom. Breakfasts were huge and prepared to order. So delicious. We ate dinner in one evening and it was very romantic - roses, a wood-burning fireplace, candles, and excellent food. Loved this place!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

This large riad is sumptuous! Its furnishings and design are beyond belief beautiful. You feel like royalty. The rooms are huge with charming details. Breakfasts are delicious and the dining room is lovely. Highly recommend staying at this elegant riad. It is a one-of-a-kind!

Authenticity & Character
The riad is the real thing. Makes you wonder what living there was like when it was a home.
Location
Staff
We were warmly welcomed when we entered for the first time. Staff were helpful and attentive.
Cleanliness & Comfort
Perfect!
Dar Rihana Dades
Douar Aït Ouffi

This was my favorite riad because of the great food!!!! Dinner was a complete surprise - gourmet cooking in the middle of the Dades! The food was traditional but with a contemporary flare that made it amazing. I'd give the chef a 5-star rating!!! Even more for his ingenuity :) The style of the riad is interesting - it retains its authenticity but has a flare with modern elements. The terrace and the pool!!!! Beautiful in the setting of the mountains and greenery of the valley!!! The entry to the riad is simple, giving no hint of what is to come. The welcome of lemon tea was a lovely surprise...an elegant switch from the mint tea. I LOVE DAR RIHANA!!!

Authenticity & Character
Great blend of old and new.
Location
So close to the glades! Perfect for hiking or just roaming around.
Staff
Abdul and his brother seem to do everything with ease yet pay attention to every detail. Abdul handles the front desk, and serves the meals. His brother is the chef and he works with a young woman in the kitchen. They are all incredibly modest. I had to congratulate the chef and his assistant directly and peeked into the kitchen and saw that it scrupulously maintained.
Cleanliness & Comfort
Absolutely perfect!
Activity Reviews
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

The mosque is an amazing structure but having to stay over in Casablanca to see it was not pleasant.

Quality of Experience
Guides, Drivers and Staff
Transport
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
Morocco

The gorges were amazing! A big surprise to find such beautiful cliffs and valleys. Would recommend staying longer. The trails look wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

Great overview of Marrakesh! Terrific guide. Felt more comfortable roaming around the medina after the tour.

Quality of Experience
Our tour guide! He was cool, good sense of humor, and was flexible about how long we spent at each location and took us where we wanted to go.
Food
Nice sampling of Moroccan food. It was fun eating out with our guide.
Guides, Drivers and Staff
Transport
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Morocco

It was a nice, simple orientation to the city.

Quality of Experience
Going to the Jewish area and learning more about Jews in Morocco was interesting.
Food
Guides, Drivers and Staff
Nice gentleman.
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

The mosque was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Morocco

A beautiful drive through the high Atlas mountains. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

Fun roaming the main square and trying street food. Felt safe that the food would be good based on our guide's recommendations.

Quality of Experience
Food
All of the food was great!
Guides, Drivers and Staff
Transport
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Morocco

The guide was a very nice gentleman.

Quality of Experience
Guides, Drivers and Staff
Transport
Coast to Metropolis: Essaouira to Casablanca
Coast to Metropolis: Essaouira to Casablanca
Morocco

The scenery along the coast is interesting, however, it is flat, and little to see other than the ocean. It was good that about halfway through the trip our guide/driver took the highway. It made the trip faster and I don't think we missed anything along the way.

Quality of Experience
Scenery was not as interesting as the rest of the country.
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

We took the tour on a Friday and much of the medina was closed.

Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

This was a terrific experience. Being welcomed into a local family's house was an honor. After the family warmed up to us (and we to them), the visit was fun. We were joking and laughing. Couldn't have been better.

Quality of Experience
Food
The visit wasn't really about the food. It was about meeting a Moroccan family.
Transport
The son of the family picked us up and dropped us off.
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco

This is a must-do when in Morocco. We drove into a snow storm in Morocco's "little Switzerland" and we saw monkeys there. The Roman ruins in Volubilis are not to be missed!

Quality of Experience
Transport
Sands and Adventures: Exciting Desert Activities in Merzouga
Sands and Adventures: Exciting Desert Activities in Merzouga
Merzouga

Going into the desert is an amazing experience. The tents at Tizeri camp were beautiful, clean, and well-maintained. The desert experience was at the top of our list of adventures in Morocco.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Feb 29, 2024

Hi Janet,

Thank you so much for sharing your incredible experience of your recent trip to Morocco! Reading about your adventures with Samir and your journey through the stunning landscapes of Morocco was truly heartwarming.

Knowing that we played a part in facilitating your once-in-a-lifetime adventure brings us immense joy. We look forward to helping you plan many more unforgettable journeys in the future.

Here's to endless wanderlust and countless more once-in-a-lifetime adventures!

Warm Regards,
Ali

A great experience.
Morocco | Feb 18 - Feb 25, 2024

Tom
Tom F.
Harrison, NJ | Reviewed on Feb 29, 2024
We scheduled a relatively last minute trip to Morocco. We were very happy to have an 8 day itinerary with just a few changes available to us from Kimkim. Before finalizing we appreciated the knowledge and opinions of Ali based on all of his experience so we didn't make any bad decisions. Our driver and van were fantastic. Samir made us feel safe and guided us throughout the many cities and stops along the way. It seemed like he knew everyone. Our local guides in the various cities... Read more

We scheduled a relatively last minute trip to Morocco. We were very happy to have an 8 day itinerary with just a few changes available to us from Kimkim. Before finalizing we appreciated the knowledge and opinions of Ali based on all of his experience so we didn't make any bad decisions. Our driver and van were fantastic. Samir made us feel safe and guided us throughout the many cities and stops along the way. It seemed like he knew everyone. Our local guides in the various cities were very beneficial in navigating all the necessary sites, history, religion and of course shopping adventures. There is more to explore in this great country and we look forward to returning someday.

Hotel Reviews
Palais Amani
Fès

Beautiful Riad in the heart of the Medina. We found the amenities a bit expensive compared to other Riads along our trip but a write up in the NY times will do that. It is beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

Fantastic experience. The tents were very comfortable and gave us a beautiful view of the desert from our room. Food and staff met all of our expectations. This place is a well oiled machine of glamping in the Sahara.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco

Our first journey with Samir our driver was a long one. We felt safe and comfortable and with a few stops along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sands and Adventures: Exciting Desert Activities in Merzouga
Sands and Adventures: Exciting Desert Activities in Merzouga
Merzouga

Very interesting 4x4 trip through the desert. The bed of fossilized turtles is not to be missed. The views were expansive and unlike anything I've ever seen before.

Quality of Experience
LP
Food
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco

Samir our driver once again exceeded our expectations and made sure we saw everything we needed along the way.

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco

Very interesting spot with both ancient and contemporary stories. We had a guide which was very helpful in navigating the Kasbah and giving us perspective on the site.

Quality of Experience
Guides, Drivers and Staff
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

We had a great walk through this beautiful city and our guide, Hamal was very helpful. By the time we got to Marrakech we were interested in more history and religion aspects of the country rather than shopping. It was a wonderful day! Although not part of this tour the botanical gardens are quite small and not too impressive.

Quality of Experience
Guides, Drivers and Staff
She was great.
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Feb 29, 2024

Dear Tom,

Thank you for sharing your experience with us! We are thrilled to hear that your last-minute trip to Morocco turned out to be such a memorable and enjoyable adventure.

We're delighted that you found Samir, our driver, to be not just reliable but also a source of reassurance throughout your journey. His familiarity with the routes and connections undoubtedly contributed to your sense of safety and ease as you traversed the diverse landscapes and cities of Morocco.

We eagerly await the opportunity to welcome you back for another remarkable experience.

Warm regards,
Ali

Go with Original travels and you’ll have an amazing trip to Morocco!
Morocco | Feb 16 - Feb 26, 2024

N
Namrata J.
San Jose, CA | Reviewed on Feb 28, 2024
We got a 9 day tour with Original Travels.
Ali helped us plan the trip with all accommodations we asked for. Ali was very prompt, friendly and we got a plan exactly as we needed.
Right before the trip, we got confirmation on an emergency contact number and our driver. Everything happened smoothly in the trip- airport pickup, all accommodation bookings, handoffs to guides and back. Our driver Soufiane was the epitome of punctuality and professionalism, always ready with a friendly... Read more

We got a 9 day tour with Original Travels.
Ali helped us plan the trip with all accommodations we asked for. Ali was very prompt, friendly and we got a plan exactly as we needed.

Right before the trip, we got confirmation on an emergency contact number and our driver. Everything happened smoothly in the trip- airport pickup, all accommodation bookings, handoffs to guides and back.

Our driver Soufiane was the epitome of punctuality and professionalism, always ready with a friendly smile. From the get-go, he had us feeling like old friends rather than passengers. With his expert driving skills and easy charm, he made sure we felt safe and comfortable throughout the journey.

It wasn't just about getting from A to B with Soufiane; it was about the journey itself. Our time on the road was a blast, filled with great music and even better conversations. Soufiane's vibe made the whole experience ten times better.

Sharif, our guide in Fes was friendly, knowledgeable but we felt overwhelmed - should’ve kept an extra day for the medina.

Ismail, our guide in Dades valley, immediately made us feel at home. We loved the hike and especially the lunch with his very warm and beautiful family. He even went above and beyond to take us on a river walk after lunch!

Saeed, our guide in Marrakech, was also awesome! Friendly, knowledgeable and really fun!

Seriously, I am running out of adjectives. Just go with Original travels and you’ll have an amazing trip to Morocco!

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca

It's a nice hotel when you enter but the room is really rundown and outdated. This didn't feel like a luxury hotel. The lobby, service and breakfast were good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Upgrade the rooms - it's very shabby.
Karawan Riad
Fès

This is a beautiful riad! The location is very convenient, in the best part of the medina but also close enough to the car drop-off. The room was absolutely stunning, from the bed to the room furniture, layout and the bathroom, even the balcony. We had 2 dinners and breakfast here - each meal was very delicious and service was great. They also serve alcohol - so we tried a local beer and wine. We got a hammam here, which was also good - but since it was last minute, they had 1 person for the both of us - which was not ideal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

This a great spot for glamping in the desert. The room was very comfortable and pretty, with such incredible views. We loved the camel ride, evening entertainment around the bonfire, and sandboarding right after a beautiful sunrise. The meals were also delicious, service was so good. Just for your information, this camp sits right at the edge of the dune, not between dunes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auberge Chez Pierre
Boumalne Dades

Beautiful rustic property - feels like you've been transported back in time and to a beautiful hillside property. The room's cozy and comfortable but the best part is the property itself and the food. The property is very beautiful with flowers everywhere. We had 2 dinners and breakfast here. The dinners are simply outstanding with 5 courses.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Feb 28, 2024
Hi Namrata, Thank you immensely for taking the time to share your experience with Original Travels! We are absolutely thrilled to hear that your 9-day tour of Morocco exceeded your expectations in so many ways. We are overjoyed to hear that Soufiane, your driver, was able to not only ensure your safety and comfort but also add an extra layer of enjoyment to your journey with his professionalism and warm demeanor. We believe that the journey itself should be as memorable as the destinations,... Read more

Hi Namrata,

Thank you immensely for taking the time to share your experience with Original Travels! We are absolutely thrilled to hear that your 9-day tour of Morocco exceeded your expectations in so many ways.

We are overjoyed to hear that Soufiane, your driver, was able to not only ensure your safety and comfort but also add an extra layer of enjoyment to your journey with his professionalism and warm demeanor. We believe that the journey itself should be as memorable as the destinations, and it sounds like Soufiane embodied this philosophy perfectly.

We are truly grateful for your kind words and recommendation.

Warm regards,
Ali

4 ⭐️ for agency 5⭐️ for driver and guide
Morocco | Feb 19 - Feb 24, 2024

James
James P.
Poughkeepsie, NY | Reviewed on Feb 26, 2024
Overall I am rating our Moroccan trip 4 Stars, and I’ll get to why a little later. We do have two five star reviews, one for our driver, guide, teacher and new found friend, Oussama ⭐️⭐️⭐️⭐️⭐️ who made sure we had a proper introduction to the Moroccan people and their culture. The information he provided was essential to our enjoyment of the trip - he is terrific! If you are planning a trip to Morocco through KimKim and are going to need a car and driver, ask for Oussama specifically, you... Read more

Overall I am rating our Moroccan trip 4 Stars, and I’ll get to why a little later. We do have two five star reviews, one for our driver, guide, teacher and new found friend, Oussama ⭐️⭐️⭐️⭐️⭐️ who made sure we had a proper introduction to the Moroccan people and their culture. The information he provided was essential to our enjoyment of the trip - he is terrific! If you are planning a trip to Morocco through KimKim and are going to need a car and driver, ask for Oussama specifically, you will be glad you did. Our other five star review is for our local guide in Fes who took us through both old and new cities Sharif ⭐️⭐️⭐️⭐️⭐️ He knows the Fes Medina like the back of his hand and is extremely knowledgeable about Fes and its history as well as all of Morocco’s history. We had a fascinating day with him, enjoying and learning from his stories. These two gentlemen reflect well upon their country and KinKim.
As for the overall 4 star rating, something unexpected, and unnecessarily so, happened upon our arrival in Tangier. Fortunately for us, our driver Oussama was able to handle the immediate situation with aplomb, but the larger situation, which needed addressing by senior KimKim personnel took 4 days to acceptably resolve. The resolution was appropriate but should not have taken longer than 24 hrs to resolve.
Our Tour was Tangier, then Chefchaouen, then Fes. It was a decent introduction to the beauty of Morocco, but we do wish we had more time and could have seen the dessert, Casablanca, Marrakesh, and Rabat also. Well, there’s always next time. And next time we will ensure we have Oussama ⭐️⭐️⭐️⭐️⭐️ back as our driver.

Hotel Reviews
Hilton Garden Inn Tanger City Centre
Tangier

Would love to review this hotel properly, but our reservation for 2 rooms ended up being only 1 room available. If you can’t get the little things right …

Hotel Dar Mounir
Chefchaouen

Nice old hotel in the Medina of Chefchaouen

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

A lovely Riad, built in 1600. The staff is welcoming and friendly and their cook is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tales of Tangier: Unveiling the Charms of Morocco's Gateway City
Tales of Tangier: Unveiling the Charms of Morocco's Gateway City
Tangier

Our driver Oussama ⭐️⭐️⭐️⭐️⭐️ was great at showing us Tangier, which was our entrance to Morocco. He even went out of his way to make sure we got a camel ride, and to help me find some locations I needed for research on a former well-known person who had lived in Tangier. We also saw Hercules Cave, which was phenomenal and were left to our own devices to play in the Medina.

Quality of Experience
Guides, Drivers and Staff
Our driver/guide Oussama ⭐️⭐️⭐️⭐️⭐️ was always with us when we needed him and at a (very slight) distance when he knew we wanted to be alone. Full of information and good humor he made Tangier a fun experience for us
Transport
Our driver Oussama - see above comment.
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

Quite unexpectedly on our drive from Chefchaouen to Fes we came upon the Roman Ruins of Volubilis. I had not been expecting this stop, and it was amazing! You can walk right into the ruins, with access to almost all of it - some if the original mosaic floors are roped off, but pretty much everything else is fair game to explore.

Quality of Experience
Guides, Drivers and Staff
There was one of the groundsmen we encountered who was very helpful in explaining certain thingsto us about the remains and what events are believed to have taken place and where.
Transport
Our driver Oussama ⭐️⭐️⭐️⭐️⭐️
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes
Quality of Experience
The oldest Medina in Morocco
Food
My stomach was a bit off this day, do no food would get higher than 3 stars. It helps if you like street meat
Guides, Drivers and Staff
Our guide Shariff ⭐️⭐️⭐️⭐️⭐️ very knowledgeable and helpful
Transport
Our driver Oussama ⭐️⭐️⭐️⭐️⭐️
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 03, 2024
Hi James, Thank you for taking the time to share your detailed feedback regarding your recent trip to Morocco. We're thrilled to hear that your experience was enriched by the exceptional service provided by our driver, guide, and newfound friend, Oussama, as well as our local guide in Fes, Sharif. It's always our goal to provide insightful and immersive experiences that leave a lasting impression. We sincerely apologize for the unexpected situation you encountered upon your arrival in... Read more

Hi James,

Thank you for taking the time to share your detailed feedback regarding your recent trip to Morocco. We're thrilled to hear that your experience was enriched by the exceptional service provided by our driver, guide, and newfound friend, Oussama, as well as our local guide in Fes, Sharif. It's always our goal to provide insightful and immersive experiences that leave a lasting impression.

We sincerely apologize for the unexpected situation you encountered upon your arrival in Tangier. While we're glad to hear that Oussama handled the immediate issue with professionalism, we regret any inconvenience caused by the delay in resolving the larger situation. Your feedback regarding the timeliness of our response is duly noted, and we will strive to ensure that similar issues are addressed promptly in the future.

Thank you for choosing KimKim for your Moroccan journey, and we look forward to welcoming you back for another unforgettable experience.

Warm regards,
Mohamed

Ossama was our guide from Tangier to Chafchao...
Morocco | Feb 19 - Feb 24, 2024

P
PK W.
Newark, NJ | Reviewed on Feb 25, 2024
Ossama was our guide from Tangier to Chafchaouen to Fes. He was an outstanding travel professional. He was a very safe and conscientious driver, highly attentive to details, well-informed about each of our destinations, and with a great sense of humor. We also enjoyed the Fes tour provided by Sharif. He, too, was very attentive and well-informed, providing excellent insights into the local culture and history. We were very pleased with our Kim Kim Morocco experience! Read more

Ossama was our guide from Tangier to Chafchaouen to Fes. He was an outstanding travel professional. He was a very safe and conscientious driver, highly attentive to details, well-informed about each of our destinations, and with a great sense of humor. We also enjoyed the Fes tour provided by Sharif. He, too, was very attentive and well-informed, providing excellent insights into the local culture and history. We were very pleased with our Kim Kim Morocco experience!

Hotel Reviews
Hotel Dar Mounir
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 03, 2024

Hi Pk,

Thank you very much for sharing your wonderful experience with us! We're thrilled to hear that Ossama and Sharif made your journey from Tangier to Chafchaouen to Fes so memorable.

At Kim Kim Morocco, we strive to provide exceptional travel experiences, and we're thrilled that we could meet your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back on another adventure in the future!

Best Wishes,
Mohamed

Amazing trip
Morocco | Feb 14 - Feb 21, 2024

D
Danielle S.
Waterbury, CT | Reviewed on Feb 23, 2024
My children and I had an amazing trip to Morocco. We felt so safe and well taken care of. My driver, Redwine was the best. He made us feel so comfortable and whenever there was a problem he would find a solution. My guide, Hanin was also amazing and adjusted his tour to meet my needs. Hakim did an amazing job putting together our itinerary. I will definitely be using KimKim in the future. Read more

My children and I had an amazing trip to Morocco. We felt so safe and well taken care of. My driver, Redwine was the best. He made us feel so comfortable and whenever there was a problem he would find a solution. My guide, Hanin was also amazing and adjusted his tour to meet my needs. Hakim did an amazing job putting together our itinerary. I will definitely be using KimKim in the future.

Activity Reviews
Morning Hot Air Balloon Experience
Morning Hot Air Balloon Experience
Marrakesh
Full-Day Hike in Imlil Village, Return to Marrakech
Full-Day Hike in Imlil Village, Return to Marrakech
Morocco
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Feb 27, 2024
Dear Danielle, Thank you so much for your wonderful review! I'm thrilled to hear that you and your children had an amazing trip to Morocco and felt safe and well taken care of throughout your journey. It's fantastic to hear that Redouane provided excellent service as your driver, ensuring your comfort and swiftly addressing any issues that arose. Hanyn sounds like a fantastic guide, adapting the tour to suit your needs perfectly. I'm also glad I could assist in putting together your... Read more

Dear Danielle,

Thank you so much for your wonderful review!

I'm thrilled to hear that you and your children had an amazing trip to Morocco and felt safe and well taken care of throughout your journey. It's fantastic to hear that Redouane provided excellent service as your driver, ensuring your comfort and swiftly addressing any issues that arose. Hanyn sounds like a fantastic guide, adapting the tour to suit your needs perfectly.

I'm also glad I could assist in putting together your itinerary, and I'm delighted to know that you had such a positive experience with KimKim. We look forward to helping you plan more memorable adventures in the future!

Best,
Hakim

Fantastic Trip through Morocco with Karim
Morocco | Feb 11 - Feb 19, 2024

Clemens
Clemens S.
Dallas, TX | Reviewed on Feb 22, 2024
Our Moroccan journey was an unforgettable experience, thanks in no small part to our exceptional local driver, Karim. Traveling with my wife, Kamilla, we found in Karim not just a driver but a true gem who went above and beyond to accommodate our every need. Whether it was adapting our itinerary on the fly, navigating the complexities of acquiring wine in Morocco, securing a SIM card, or his current endeavor to find a rare part for my Toyota bus, Karim's punctuality, responsiveness, and... Read more

Our Moroccan journey was an unforgettable experience, thanks in no small part to our exceptional local driver, Karim. Traveling with my wife, Kamilla, we found in Karim not just a driver but a true gem who went above and beyond to accommodate our every need. Whether it was adapting our itinerary on the fly, navigating the complexities of acquiring wine in Morocco, securing a SIM card, or his current endeavor to find a rare part for my Toyota bus, Karim's punctuality, responsiveness, and meticulous care for the car made our travels seamless and comfortable.

The trip itself was an immersive plunge into the vibrant culture and stunning landscapes of Morocco, though admittedly, it was a bit more packed than our usual travel pace. Over the course of nine days, we felt we bit off more than we could comfortably explore, spending considerable time on the road and visiting an array of destinations.

In hindsight, there are places we would recommend skipping to future travelers, such as Casablanca and Chefchaouen. Despite Chefchaouen's photogenic allure, we found that its beauty alone didn't justify the visit. Instead, allocating more time to the desert and Marrakech would have been preferable, offering deeper immersion into the essence of Morocco.

Our guided tours varied in quality; the guide in Fes was outstanding, engaging us with the city's rich history and culture, whereas the guide in Marrakech left something to be desired in terms of engagement. Opting for some spontaneity, we canceled planned activities towards the end of our trip to enjoy some leisure time.

The hamam experiences also stood in stark contrast; the one in Fes fell short of our expectations due to its thin walls and a less than vigorous massage, unlike the superior experience in Marrakech.

Dining was another area where we took the reins, choosing to explore beyond the tourist-targeted restaurant recommendations. Our adventurous spirit paid off, as we discovered the authentic delights of street food in the medinas and markets, without any adverse effects, despite Karim's understandable concerns.

The camel ride, though longer than anticipated, led us to a fantastic camp and a memorable Berber night. In retrospect, an additional night there would have been cherished.

Accommodations throughout were generally good, with friendly staff. However, our initial room in the Marrakech hotel was surprisingly small for a 5-star establishment. After discussing this with the reception, we were graciously upgraded to a significantly larger room at no extra cost, aligning more closely with Western standards of luxury. This experience underscores the importance of requesting superior rooms or suites when booking.

The organization of the trip was impeccable, allowing us to enjoy a worry-free experience. We wholeheartedly recommend this journey for those looking to dive into the heart of Morocco, with the caveat of pacing the itinerary to allow deeper exploration of its most enchanting sites.

Karim's role in our adventure cannot be overstated; his professionalism, kindness, and dedication greatly enhanced our Moroccan experience, making it a truly worry-free and deeply enriching journey. For anyone considering a trip to Morocco, ensuring a smooth and enjoyable adventure, Karim and the team come highly recommended.

Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Feb 22, 2024
Dear Clemens, Thank you immensely for sharing your detailed review of your Moroccan journey, and I'm thrilled to hear that it was such an unforgettable experience for you and Kamilla. It sounds like you both had a remarkable adventure, enriched by the vibrant culture and stunning landscapes of Morocco, and I'm honored to have been a part of it. Karim truly sounds like an exceptional guide and driver, going above and beyond to ensure your comfort and satisfaction throughout the journey. His... Read more

Dear Clemens,

Thank you immensely for sharing your detailed review of your Moroccan journey, and I'm thrilled to hear that it was such an unforgettable experience for you and Kamilla. It sounds like you both had a remarkable adventure, enriched by the vibrant culture and stunning landscapes of Morocco, and I'm honored to have been a part of it.

Karim truly sounds like an exceptional guide and driver, going above and beyond to ensure your comfort and satisfaction throughout the journey. His punctuality, responsiveness, and meticulous care for your needs undoubtedly contributed to the seamless nature of your travels, allowing you to focus on soaking in the beauty of Morocco.

Once again, I'm deeply grateful for your kind words and thoughtful feedback. It was truly a pleasure to have played a part in your Moroccan journey, and I hope to have the opportunity to welcome you back for further exploration in the future.

Warm regards,
Abdel

Samir was our driver and guide. He did an ama...
Morocco | Feb 8 - Feb 17, 2024

P
Premila M.
Atlanta, GA | Reviewed on Feb 18, 2024

Samir was our driver and guide. He did an amazing job….always on time and humble and willing to adjust according to our needs. He made our life easier and guided us well. He is very knowledgeable. The whole team was very responsive whenever we had any questions and and changes was had to make in our itinerary
Highly recommended!!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Feb 18, 2024

Dear Premila,

Thank you so much for taking the time to share your wonderful experience with us. We're delighted to hear that Samir provided you with exceptional service as your driver and guide. It's our priority to ensure that our guests feel comfortable, supported, and well-guided throughout their journey.

Your recommendation means a lot to us, and we truly appreciate your kind words. we'd be honored to assist you again.

Warm regards,
Ali

The entire KimKim team was excellent in every...
Morocco | Dec 26 - Jan 8, 2024

A
Arif A.
Newark, NJ | Reviewed on Feb 11, 2024
The entire KimKim team was excellent in every respect. Effective and flexible planning before our departure. Fulsome information about the properties where we would be staying, which turned out to be accurate. The guides were all knowledgeable, patient, kind and attentive. Overall a fabulous trip, for which we owe our thanks to the KimKim team. Read more

The entire KimKim team was excellent in every respect. Effective and flexible planning before our departure. Fulsome information about the properties where we would be staying, which turned out to be accurate. The guides were all knowledgeable, patient, kind and attentive. Overall a fabulous trip, for which we owe our thanks to the KimKim team.

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca

Nice hotel; Not much around it by way of eating options, so the hotel outlets are the main options, and they are not great.

Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

The location is unbeatable. The property is cute, clean, cozy and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

Great location, great food, great service. Marcos takes immense pride in his work, and loves what he does. Visit this spot, if only to get to know Marcos.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech

Understated luxury at its best. Great restaurants, lovely atmosphere and unbeatable location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Absolutely charming; great food; great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Feb 11, 2024
Hi Arif, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent trip with us. Our team takes great pride in providing effective and flexible planning to ensure your journey is smooth and enjoyable from start to finish. We're delighted that the information about the properties exceeded your expectations and proved to be accurate. It's wonderful to know that our guides were able to enhance your experience with their knowledge,... Read more

Hi Arif,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent trip with us. Our team takes great pride in providing effective and flexible planning to ensure your journey is smooth and enjoyable from start to finish.

We're delighted that the information about the properties exceeded your expectations and proved to be accurate. It's wonderful to know that our guides were able to enhance your experience with their knowledge, patience, kindness, and attentiveness.

Your kind words mean the world to us, and we're truly grateful for the opportunity to be a part of your fabulous trip.

Best,
Ali

Our trip to Morocco was fascinating! I did no...
Morocco | Jan 29 - Feb 6, 2024

N
Nigar Y.
Chicago, IL | Reviewed on Feb 10, 2024
Our trip to Morocco was fascinating! I did not have any interaction with Abdellah but my husband did and since he delegated us to Said we did have a conversation with him once. We had the opportunity to visit many different places with many different landscapes. We experienced the delicious cuisine of Morocco and got to meet some local people as well during our travels. Our trip began at the port of Tangiers where we were picked up by our driver Soufian. Soufian is a quiet but friendly and... Read more

Our trip to Morocco was fascinating! I did not have any interaction with Abdellah but my husband did and since he delegated us to Said we did have a conversation with him once. We had the opportunity to visit many different places with many different landscapes. We experienced the delicious cuisine of Morocco and got to meet some local people as well during our travels. Our trip began at the port of Tangiers where we were picked up by our driver Soufian. Soufian is a quiet but friendly and helpful person and he remained with us till the very end. We were driven to Chefchaouen where we stayed the night at Lina Ryad & spa. Our Ryad was clean and comfortable but climbing up a couple of flights of stairs was a little difficult. The bathroom needed a bit of maintenance though. Their breakfast service was unique and their staff were friendly and professional. From here we drove to Fes via Meknes where we stopped for lunch. At Fes we stayed at Riad Fes Nass Zmane. We were greeted by Ismail who gets top marks for his politeness and professionalism. Our room again was upstairs and climbing stairs was a bit of an ordeal. The room was well lit and comfortable but the bed was hard and the bathroom sink was not draining properly. We were asked to order from their kitchen and I have to stay their Pastilla was delicious. The first morning breakfast was served to the 2 of us on our table and was reasonable since we were the only ones staying at that Riad. The other morning a buffet was served which was way more sumptuous. Our guided tour with Mr Mohammad Hafeez was good and he was very enthusiastic and professional. Our dinner with Mr Said's family was very special but a word of caution to people who are claustrophobic and or have difficulty climbing stairs, it was a little harrowing getting up to their home. They were wonderful people though warm and welcoming. Their Harira was the best! The next day we went by train to Marrakech and it was very well arranged by our tour company. Although a fun experience in hind sight I might skip this one. Felt crowded in a" first class" cabin with 4 other people who kept changing as we reached different cities. We did encounter 2 young women who were very friendly and offered advice to things we should try while in Morocco. We were picked up by Soufian and then driven to Agadir. Our hotel seemed like we were in Europe and not Morocco. One front desk gentleman was rude and condescending but the others were helpful. The location of this hotel, Iberostar is what makes it amazing not the plentiful food which was average. The Berber souk was a great place to shop. Next we were in Marrakech. Palais Sebban is beautiful but our room was old and tired. The curtains were heavy and the cushions seemed to harbor allergens which started my incessant sneezing. The bathroom door was see through and did not offer privacy. Their breakfast could've been better. The cheese looked old and dry and their bread was hard. The best part was their fresh Msemen! Hannan was a good guide. Friendly, knowledgeable and professional. The next day we were to visit Ouzud waterfalls in Ourika valley. This excursion is not meant for people with physical limitations and we were not adequately warned what it might entail. Less than halfway through the walk up the mountain we had to abort it because was too dangerous for us to climb up much to our guide Mohammad's disappointment whose mother had prepared lunch for us. Her mother did come down to meet us which was delightful. The roads leading up to this place were under construction and we could witness people living in tents following last years earthquake, a sad event. I would have chosen another excursion instead of this one. Our driver Soufian was punctual and came the next day to drive us to the airport. All in all it was an unforgettable trip!

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

Great location. Clean and comfortable. Unique table service for breakfast. Stairs need rails on both sides for people with physical limitations since all rooms are on higher floors. Bathroom needs maintainance ( paint peeling, caulking etc)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fes Nass Zmane
Fes

Good location. Rooms require stair climbing therefore need hand rails on both sides. Room was spacious. Need place to keep luggage. No closet. Bathroom sink did not drain properly. Beds very hard. Their breakfast buffet was good. One day we were served at the table which was average.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iberostar Founty Beach
Agadir

Great location on the beach. Clean and comfortable. No facial tissues provided. Food was plenty but average

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Great location. Beautiful in appearance. Hotel room looked old and tired. No privacy between bathroom and bedroom ( It was a see through wooden carved door). Not adequate lighting in room. Heavy drapes and cushions harbor allergens so people with allergies need to take anti histamines if they stay here. All Riads have stairs everywhere but not adequate support. Needs handrails on either side of stairs. Breakfast was average. Cheese seemed stale and bread was hard. Mesamen was fresh and great as were their juices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive at Tangier Ville Harbor , Transfer to Chefchaouen
Arrive at Tangier Ville Harbor , Transfer to Chefchaouen
Morocco

Our driver Soufian was friendly and helpful and on time. Drove us safely to Chefchaouen.

Quality of Experience
Guides, Drivers and Staff
Transport
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Mr Hafeez was enthusiastic and professional. Saw and learned a lot.

Quality of Experience
Food
KaftaTagine, Moroccan salad and Chebakia
Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Wonderful, warm and welcoming family. Word of caution for those who are claustrophobic and have physical limitations climbing stairs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Take the Train to Marrakech and then Drive to Agadir
Take the Train to Marrakech and then Drive to Agadir
Morocco

Felt crowded with 4 other people in "first class". Restroom facilities not up to par

Quality of Experience
Food
Not applicable. Did not get food
Guides, Drivers and Staff
Transport
    Self-Guided Exploration of Agadir city
Self-Guided Exploration of Agadir city
Agadir

Amazing beach and walk on the ocean. Berber Souk was a great place to shop.

Quality of Experience
Guides, Drivers and Staff
Transport
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

Our guide Hannan was knowledgeable, friendly and very professional.

Quality of Experience
Food
Pomegranate juice, Gazelle cookies.
Guides, Drivers and Staff
Transport
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh

This tour was not meant for people with physical limitations. It involves a lot of walking on rough unpaved paths and climbing mountains. We were unaware prior to embarking on this trip what it would entail. We had to abort this excursion less than halfway through. We were disappointed to not meet the Berber family for lunch. The roads leading up to the point where we were dropped off were under construction and it was a sad sight watching people still in tents after the earthquake last year. I would have picked another excursion. The best part was meeting our guides' mother!

Quality of Experience
Please explain to people what this excursion entails
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Feb 12, 2024
Dear Nigar, Thank you for taking the time to share your detailed feedback about your recent trip to Morocco. It sounds like you had a truly immersive and diverse experience, exploring various landscapes, enjoying Moroccan cuisine, and meeting local people along the way. We appreciate your insights into the accommodations, transportation arrangements, and excursion experiences throughout your journey. Your observations regarding the cleanliness and maintenance of the accommodations, as well... Read more

Dear Nigar,

Thank you for taking the time to share your detailed feedback about your recent trip to Morocco. It sounds like you had a truly immersive and diverse experience, exploring various landscapes, enjoying Moroccan cuisine, and meeting local people along the way.

We appreciate your insights into the accommodations, transportation arrangements, and excursion experiences throughout your journey. Your observations regarding the cleanliness and maintenance of the accommodations, as well as the challenges with accessibility, are duly noted. We apologize for any inconvenience caused and will address these matters with the respective establishments to ensure improved services for future travelers.

It's heartening to hear about the positive interactions you had with some of our team members, such as Soufian, Ismail, Mr. Mohammad Hafeez, and Hannan. We strive to provide exceptional service and hospitality, and your commendations serve as a testament to our efforts.

We regret any discomfort you experienced during certain aspects of your trip, such as the crowded train ride and the challenges faced during the excursion to Ouzud waterfalls. Your feedback regarding these experiences will be carefully reviewed to enhance our offerings and provide clearer information to travelers regarding physical requirements and potential difficulties.

Once again, thank you for choosing us for your Moroccan adventure, and we are thrilled to hear that despite some challenges, your trip was unforgettable. Should you decide to embark on another journey with us in the future, we would be delighted to welcome you back and ensure a seamless and enriching travel experience.

Warm regards,
Abdel