Kimkim Trip Reviews for Morocco

Our driver Abdelkarim (Karim) was amazing, he was very knowledgeable and an incredibly safe driver. He did a great job coordinating our day-to-day activities and making sure things ran smoothly. The country of Morocco was truly beautiful and the activities we went to were very fun. We were upset that without us being made aware of it until the day of, our sandboarding activity, which we paid for (and hopefully we can get refunded for this), became impossible due when they scheduled the activity. This was especially annoying considering we were given 5hrs of free time the previous day when we could have done the activity.
What disappointed us the most were the lodgings booked by the KimKim team. With hindsight never have I been more happy that the major hotels we booked ourselves as the ones booked by the KimKim team were dirty, one had roaches, the other lacked a hot water shower. These hotels were quite rundown and did not meet the standards which we felt had been conveyed to us. The "luxury" camp which KimKim had told us had AC did not, and the food served was inedible.
Also the driver we had, as much as we loved him, was not who KimKim had told us would be our driver. This left us very confused and initially nervous since we were unable to contact our driver directly and it simply wasn't who we were told our driver would be.
To summarize, we enjoyed our trip overall and were mostly happy with KimKim's efforts, but in the future we probably will not use KimKim again due to the quality of the hotel bookings not being worth the premium we paid KimKim to book them.

Hotel Reviews

Kasbah Mohayut

Merzouga

Disgusting hotel, roaches outside our room, horrible food, dirty and unclean rooms. There is no internet for guests either. The bed was the worst bed I have ever slept on in my life. The bed and pillows were so awful that my fiancé and I slept on our clothes to make it softer and used our sweatshirts as pillows since the hotels were as hard as cement. Maye this hotel used to be good, but now it should be avoided.

Authenticity & Character

Rundown, pool looked like the water was dyed blue

Location

Right on the dunes, great for sunset/ sunrise.

Staff

Staff didn't do much, left pool area very dirty with old food and drinks sitting out

Cleanliness & Comfort

roaches, beds, internet, pillows, actually clean the rooms, mold in minifridge, the list could continue

La Perle du Dadès

Boumalne

Good for kids with lots of little board games and activities. Bad for people who wanted a view. Hotel has bad food and not near any restaurants

Authenticity & Character

Location

so many hotels with great views of the gorge, not this one

Staff

Cleanliness & Comfort

Bed was rough, lots of flies, lacked hot water in shower and stable wifi

Riad Madu Luxury Camp

Merzouga

Luxury is a stretch. The camel ride out to the camp went great, until the driver tried to force us to buy knick-knacks. The staff was very kind which was a positive. The food was inedible and dinner was a struggle, especially as they did not understand gluten-free meaning my fiancé could not eat most of the dinner. the tent was black which made it incredibly hot, which would've been nice if the A/C worked...

Authenticity & Character

Location

not really in dunes, right next to every other camp

Staff

Staff was nice

Cleanliness & Comfort

The A/C didnt work, black tents made them super hot, uncomfy bed

Activity Reviews

Boumalne Dades to Marrakech, via Ouarzazate and Ait BenHaddou

Morocco

Car ride

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Marrakech with a private guide

Marrakesh

Great knowledgeable guide, I wish we had seen a bit more of the landmarks, but only so much can be done on a half day tour.

Quality of Experience

Guides, Drivers and Staff

our guide was super knowledgeable, made the experience great

Transport

Erg Chebbi Dunes to Boumalne Dades

Morocco

Its a car ride

Quality of Experience

Its a car ride that felt like it took way too long

Food

Guides, Drivers and Staff

Transport

Rock Climbing

Morocco

Was fun, wish we had known it was 4 hours long in advance

Quality of Experience

Guides, Drivers and Staff

Transport

1/2 Day Tour Fes with a Private Guide

Fes

Tour was great, our guide was very knowledgeable, and we saw so many different landmarks and interesting places.

Quality of Experience

Guides, Drivers and Staff

Transport

From Fes to Merzouga via the Atlas Mountains (Ifrane, Azrou and Zaida)

Morocco

Just a car ride, we didn't want to stop for the monkeys. Its a long ride but it has great views.

Quality of Experience

Guides, Drivers and Staff

Transport

Camel Trek into Luxury Sahara Camp

Morocco

Fun ride, ruined by guide trying to sell scam objects at the end

Quality of Experience

Food

There was no food?

Guides, Drivers and Staff

Transport

ATV / Dune Buggy Adventure in the Sahara Desert

Morocco

It is not a real ATV adventure, you slowly drive behind a guide.

Quality of Experience

Not very exciting

Guides, Drivers and Staff

Transport

Sand Boarding

Morocco

We did not get to do this activity due to poor planning by the KimKim Staff

Quality of Experience

actually planning it so we could do the activity

Guides, Drivers and Staff

actually planning it so we could do the activity

Transport

actually planning it so we could do the activity

Sunrise Hot Air Balloon Ride over Marrakech

Marrakesh

Very fun, great view

Quality of Experience

Food

generic breakfast, bread and juice

Guides, Drivers and Staff

Transport

Paragliding

Marrakesh

Very fun, further from the city than we had been told. the drive with the paragliding crew after drop off was terrifying. They had people sitting on the roof of the car as we went up a narrow windy road on the edge of the cliff.

Quality of Experience

Guides, Drivers and Staff

Transport

Drive by the paragliding company to the spot we took off from was terrifying

Ahmed, our driver was superb.

The guide in Marrakesh was not a good choice.
He spent most of his time talking to his friends than to attending to us.
other that he, the trip was exceptional. Thanks, Sharon

Activity Review

Guided Tour of Marrakech

Marrakesh

The guide was an idiot! If i were you, I would not use this guy again.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip to Morocco, in no small part due to the service and dedication of the Original Travels team.

We had a thoroughly positive experience with original travels throughout. Our initial trip planning was through Abdel, who was highly responsive, very pleasant to deal with, and rapidly adapted the trip to align best with our preferences, including taking account of our young children (for instance by managing the driving distances for each leg). The same can be said of the point of contact for the trip, Said. Said was also very responsive, provided helpful answers to various ad hoc questions, and also facilitated a pottery workshop midway through the trip, which turned out to be a highlight. Said also ensured two hotel upgrades throughout the trip, which was appreciated.

Turning to our driver/guide, Samir was wonderful throughout the trip. Not only was Samir a fun companion on the long drives, he ensured our every need was met at every stage of the vacation. Of particular note were the small acts of kindness throughout the trip, such as providing snacks and water for our children, securing cough meds, and even helping resolve our kids arguments! We cannot speak highly enough of his services, and would hope to meet again in the future.

In terms of specific points on accommodations and activities, overall Original Travels arranged for very comfortable accommodations and a range of fascinating activities. The accommodations we enjoyed the most was Kasbah Azul in Agdz (fantastic staff, food and ambience), as well as Riad Pachavana in Marrakech (lovely peaceful Riad, with delicious breakfast). We would also highlight Dar Rihana in Boulmane Dades as being lovely and glad we stayed there.

For improvement in the future, we felt that the desert camp (Orient Desert Camp) had a ‘transactional’ feel as compared with other hotels we stayed at. Whilst a lovely location and comfortable camp, it had a less personable atmosphere from the staff. We also much
preferred the atmosphere of the Riad in Marrakech rather than the hotel we stayed in Marrakech’s New Town (which did not give any particular flavor of Morocco and could have been anywhere), so would recommend use of the Riads where possible.

Of the activities we participated in, particular highlights were the pottery workshop mentioned above - the owner was so welcoming and hospitable and we had a fantastic time. Also the desert camel ride was amazing, though it would have been better had we arrived slightly earlier so as not to be rushed onto the camels to make the sunset. We also thoroughly enjoyed our Marrakech food tour, and would recommend that to fellow travellers.

Generally the guides used by Original Travels were very good, though we would note the following slight caveats:
- Our guide in Ait Benhaddou put the least effort in, and generally just took us to a range of stores to buy things from his friends. Was more preoccupied with catching up with his friends rather than actually guiding the tour.
- The tour of marrakech guide did not adapt his general spiel to better fit our young kids
- The guide in Merzouga didn’t speak much English, which made communication difficult.
- We would’ve appreciated if guides took more initiative with taking photos in the moment instead of us finding a spot and doing a posed photo.

That said, all of our guides (indeed all of the people we met in Morocco!) were welcoming and friendly, and did provide special experiences.

Overall, we are extremely glad we chose Original Travels and Morocco for our vacation, and would strongly recommend for other travellers!

Our overall evaluation of the trip was very good Our favorite parts of the trip would be our tour with Zahra in Fea ,our journery into the desert and our hike in Setti Fatma with Mohammad Zahra did an excellant job of showing us all the medina in an effecient and professional manner Her personality is delightful!! Our hike with Mohammad was filled with the beauty of the mountains and his kindness another delightful experience I also should mention our driver Said who was great we loved all our time spent with him and he watched out for us making sure we always had what we needed. We did not think it was necessary however to have a tour of the medina in both Fes and Marrakesh as they were very much the same and honestly the one in Marrakesh was boring only because it was a bit redundant a suggestion would be to explain that to the client whem booking the trip. Another suggestion might be to do a better job of the actual planning piece with the detail of the trip example we didnt realize if we were a bit late to the desert we would miss out on the camel ride to the camp Acutally we felt there were a lot of small details that were left out of the itinerary such as times to meet guides etc Dont get me wrong we loved the trip but our thinking was these suggestions will help you in th future

Hotel Reviews

Merzouga Luxury Desert Camp

Merzouga

the camp was lovely but we didnt really know where and when we were supposed to be places

Authenticity & Character

The camel handlers were very kind

Location

Beautiful setting

Staff

Cleanliness & Comfort

Villa Makassar

the hotel itself could use a facelift ex when usuing the hotels hair dryer it blew up and blew all the fuses

Staff

the staff in hotel were wonderful alway patient accomading and welcoming

Eden Boutique Hotel

Boumalne Dades

this property was so beautiful and could have been in Italy absoutely lovely

Staff

all of the staff were very helpful

Cleanliness & Comfort

Its a brand new hotel and the rooms were pristine

Activity Reviews

Overnight in the Sahara Desert

Morocco

We enjoyed the camel ride to watch the sunset and our camel handler was very kind and patient the itieneray expalnation of this trip however was not informative

Food

Guides, Drivers and Staff

Exploring the Imperial City and Medieval Medina of Fez + Food Tour

Fes

Food

we loved the food

Guides, Drivers and Staff

Zahra was the best she was knowledgable fun and took great care of us

Guided Hike in Ifrane National Park

Morocco

this hike was just ok nothing special in fact we at times thought we were walking in circles

Evening Food Tour in Marrakesh

Marrakesh

This was really fun our guide was great and we had a fun eperience in the market eating soup at a street vendor and morrocan donuts a highlight of Marrakesh

Guides, Drivers and Staff

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

This was our least favorite mainly because it was very repetitive of what we had already seen and learned in Fes

Day Trip to Ourika Valley: Hike to a Waterfall

Morocco

THis was a highlight our Guide Mohammed was awesome kind and fun the countryside is so beautifu;

Quality of Experience

Guides, Drivers and Staff

Hammam Visit: Traditional Body Scrub

Morocco

This experince was just ok the staff were great but the overall experience was a little to commercial

Guides, Drivers and Staff

It was an excellent experience. Kimkim put together a phenomenal plan for us that helped us cover almost all major cities.
A special word for Rachid who was our English speaking driver cum guide who rendered an excellent service to us. He was always very accommodative and always ready to help us make our trip better than planned. Be it last minute changes to dealing with emergency situations...Rachid handled every situation with calm and maturity. He is the best that the industry can have.
At the end of the trip we were like a family.
Thanks to Kimkim Said and Ali and special thanks to Rachid for making our trip one of the best for our memories.

Activity Reviews

Moroccan Dinner and Fantasia Show at Chez Ali

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakesh Evening Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

I have mentioned it in my review. The best of the best...Kimkim Ali, Said and Rachid.

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Majorelle Garden

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I and our two girls age 16 and 13, had a fantastic one week trip in Morocco, visiting Fez, Merzouga (Sahara desert camp), Quarzazate, and Marrakesh. We flew into Casablanca and out of Marrakesh. This trip was most certainly out of our comfort zone, and we even considered bailing on the trip in the days leading up. I am so glad we went. Booking through KimKim (MOBT Global) was a leap of faith, but they 100% delivered on the itinerary and riads/hotels as promised and were very responsive to questions before and during the trip. While our driver Farid did not speak English, we were able to easily communicate with him with Google translate, and he was like a genie who appeared at the exact correct times, every time. Farid was extremely warm, friendly, and protective of us during the trip. The Mercedes van provided was very comfortable for the long drives. Zahra, our tour guide in Fez, was outstanding and request her to be your guide in Fez if you can. If we had more time, in hindsight, I would have extended the trip by two days to break up the drive to and out of the Sahara desert, adding an overnight in Midlet (middle between Fez and Merzouga) or some other nearby town and Tinghir / Todra Gorge (middle between Merzouga and Quarzazate). Also consider adding a day for the Atlas Mountains. Don’t skip the Sahara desert overnight and camels, it was the highlight of our trip, which was already filled with many highlights! I would not hesitate to use KimKim or MOBT again.

A true bucket list adventure that did not disappoint! Our driver, Abdel, was absolutely fantastic and went above and beyond to ensure we were comfortable, safe, and didn't miss a single wonderful activity. He made us truly feel like part of his family. Everything was wonderful including the excursions into different city markets, the beautiful Ryads we stayed in across the country, and of course the fantastic camel ride and night glamping under the stars deep in the Sahara Desert.

Hotel Reviews

Eden Boutique Hotel

Boumalne-Dadès

Our absolutely favorite hotel during the trip! Everything was perfect including the magnificently designed rooms and spaces, beautiful mountain location, delicious breakfasts, amazing gourmet dinners, and wonderfully attentive and friendly staff. We would have loved to stay longer there!

Authenticity & Character

Location

Built into the side of a mountain with beautiful mountain views.

Staff

Cleanliness & Comfort

Euphoriad

Rabat

We absolutely loved this ryad in Rabat and wished we could have stayed there longer. Everything was wonderful including the beautifully renovated historic building and rooms, the great views of the city, the attentive and friendly staff, and of course the fabulous food. We look forward to staying there again the next time we visit Rabat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Arrive in Casablanca & Transfer to Rabat

Morocco

We were met on time and communication was fantastic. Our driver, Abdel, was wonderful from the moment he met us at the airport with a huge welcome and a genuine smile on his face. He was a joy to work with and we were very luck to have him as our driver throughout the 9 days.

Quality of Experience

Guides, Drivers and Staff

Abdel was amazing!!! He went above and beyond to ensure we were comfortable, safe and didn't miss a thing.

Transport

KimKim is a very good group to book with. We started working with Ali and had good written and verbal communications with him.
Our trip was then turned over to Said, and he was easy to work with, and responded promptly when we reached out to him before and during the trip. In one city our tour guide didn’t show at our hotel. We contacted Said and he was going to quickly have a replacement, but we didn’t want to wait. He compensated by arranging for a guide on a different day, at a different site.

We were happy with the accommodations they booked for us through Original Travel. We were treated extremely well by everyone at all 6 locations.

The best decision we made was to travel by private car and driver. Our driver/guide was Mustapha and he was GREAT!
Mustapha was professional, friendly, and very accommodating. He did all the driving, handled all the luggage, and knew all the best places to stop for food, photos, shopping, and clean bathrooms. We felt very comfortable and safe with him. He provided a lot of information about the cities, the country, and its history. The trip would not have been the same with out him.
Steve and Lorraine. N.Y.

Hotel Reviews

Hotel Dar Mounir

Chefchaouen

The hotel is well located. The breakfast is OK. We did run into a small problem of our own making, and the young man and woman at the front desk went well out of their way to help us. They could not have been any nicer as they spent an hour of their time helping us. We were so grateful! Cars can not pull up to the hotel, and so the hotel sent an employee out to help us with our luggage. All of the hotel staff treated us very well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The room and bed was adaquate.

Orient Desert Camp

Merzouga

Said the owner made us feel very welcome. The men serving our meals were great. They made us a special dinner the 2 nd night. One of the men in particular had a great sense of humor, and had us laughing several times. The tents and beds were comfortable and had showers and private bathrooms. The driver who took us out for the day, Ramadan, spoke a little English, and he took great care of us, and brought us to a great restaurant for lunch.

Authenticity & Character

Location

In the Sahara but not to far from the local sites. If you have the time go for the ATV ride in the desert.

Staff

We were treated incredibly well. Thank you Said and the men who work there!

Cleanliness & Comfort

It exceeded our expectations.

Riad Braya

FesfE

Beautiful Riad. Staff is amazing. We were very pleased. Breakfast was exceptional.

Authenticity & Character

Location

It’s in the Medina. We did not go out at night. Our guide met us at the hotel.

Staff

We were treated like Royalty. Everyone is so nice and accommodating.

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Really nice property. We arrived late and left early. Wish we had more time to enjoy it.

Authenticity & Character

Location

Very close to the Kasbah and everything else.

Staff

The staff in the dining room were very accommodating. They serve a large dinner buffet, but it was late and we only wanted a small meal. They went out of their way to allow us to only eat what we wanted, for less than the full price, which was reasonable priced anyhow.

Cleanliness & Comfort

Riad Bayti

Marrakech

We had a very nice room, and the staff was great. We were treated incredibly well.

Authenticity & Character

We were very happy with our room.

Location

Easy to get to the local square and market place. Many restaurants and shopping close by.

Staff

The staff was great. The manager, the wait staff, everyone is so nice and treated us very well.

Cleanliness & Comfort

Activity Review

ATV Ride in the Dunes of Merzouga

Merzouga

The guide who took me out was very friendly and helpful. He took pictures and video of me on his phone and sent them to me.

Quality of Experience

Guides, Drivers and Staff

Transport

This is the 2nd trip we've booked through KimKim. It allowed us to access the best of the best in local companies. We considered a few different tour companies, but KimKim's connection to Morocco Immersion Tours & Adventures won out, and we can't be happier about it.

Leaving Morocco after just 10 short days was incredibly difficult! We’ve traveled the world extensively, but this trip, meticulously crafted by Morocco Immersion Tours & Adventures, stands out as one of our most cherished experiences.

Before embarking on this journey, KimKim allowed us to Zoom with owners, Sharon and Abdou, and coordinator Nihad. We exchanged ideas and expectations, and the trip they organized exceeded our wildest expectations. Nihad kept us updated throughout the planning process, making adjustments and ensuring that we had everything we needed for our private two-couple vacation.

We travelled all over Morocco - Casablanca to Rabat to Meknes to Fes, Merzouga to Boumalne Dades, and finally onto Marrakesh, with so many places in-between. We even crossed the Atlas Mountains twice.

Morocco is a unique and intricate country, but our trip truly came alive thanks to our exceptional driver and guide, Abdelhadi Oulaid (Abdel). His care, attention to detail, humor, and knowledge made this experience unforgettable. Sharon and Abdou aptly describe their company as a family enterprise, and while Abdel may not be blood, he made the four of us feel like part of his family.

All the hotels and riads we stayed in, carefully selected by Morocco Immersion, were magnificent, especially the Eden Boutique Hotel in Dades.

Throughout our Morocco Immersion trip, their hand-picked, specialized guides led us on an enriching journey of learning and discovery. Exploring with these guides and Abdel, we were introduced to a vibrant tapestry of Moroccan culture and people. The Amazigh, the indigenous Berber people, exude warm hospitality, kindness, and generosity.

Choosing highlights is an arduous task, but the golden sands of the Sahara, the chaotic yet captivating allure of Fes and Marrakech, the tranquil beauty of the Atlases and Dades Valley, and Abdel’s infectious humor and genuine care all stand out. Owner, Abdou, met us in Dades with a heartfelt embrace and personally guided us through the bustling market. He led us on a winding, historical walk through an old kasbah and brought us to a private home where we were warmly welcomed with tea and lunch. Our hosts, two sweet Amazigh women, used our market purchases, and prepared the most delectable couscous of our entire trip.

Despite the vast distances we covered and the numerous places we visited, Abdel’s exceptional care and attention to detail ensured that our trip was an absolute delight. He went above and beyond, escorting us to evening activities, fulfilling every request, and ensuring our safety and well-being at all times.

Morocco Immersion truly excels in providing an immersive experience. Sharon and Abdou’s expertise, extensive connections, and remarkable ability to coordinate complex activities seamlessly throughout a tight itinerary are truly impressive. Thank you, KimKim for partnering with them!

Hamza and Said were very helpful and quick to respond both before and during our trip across Morocco. We reached out to Kimkim at the last minute to plan a trip and they did a wonderful job.

Ayoub was our guide/driver for the full trip and he was everything we could have hoped for. His positive attitude always added to the day. Ayoub helped us see unique sights along the journey and even made our long travel days engaging and interesting. It was genuinely wonderful to have everything scheduled and outlined for us. We felt like we could turn our planning brains off and just enjoy the sights and culture of the regions.

Our city guides, Sharif in Fes and Sellam in Marrakesh, were knowledgeable of the history and showed us around to many of the local hot spots. It was great having an official guide for half day tours.

We had a great time and thank everyone involved in the trip!

We planned a 15 day trip for our family group of 4 adults with Sharon's help. She helped put together an itinerary that would suit our group. Our overall experience in this trip was wonderful and we learned so much about the Amazigh (Berber) culture and traditions and about the history of Morocco. The warmth of the welcome we got felt special - and we got this from all the people whom we interacted with: our tour manager, the drivers and the staff at the Riads where we stayed. We wanted cultural immersion and indeed that was what we got.

A highlight was our "day with the locals" in Boumalne Dades, where we had Abdou Idrissi (owner of Moroccan Immersion) as our very knowledgeable guide to Berber culture, architecture, life, cultivation and irrigation. It was a treat to be in the kitchen with our hosts Malika and Khadija as they prepared a tagine and couscous in the traditional way. They and their children were so open and welcoming and we surprised my husband with a birthday cake. Definitely the most unique birthday he has celebrated!

Each of the cities we visited gave us a chance to experience medieval towns by staying in Riads in the Medinas of these towns. Our local guide Mohammed in Rabat, a different guide named Mohammed in Fes, and Salaam in Marrakesh were all excellent - knowledgeable and personable.

While in Fez we found out that our wonderful tour manager and driver, Salaam could not accompany us for the rest of the trip, due to circumstances outside anyone's control. We cannot say enough about Salaam as a guide and chaperone for our trip: he is fun to be with, incredibly knowledgeable about history, architecture, culture and more and he made sure we were comfortable as we made our way through our first three stops. To Moroccan Immersion's credit, they made sure that they had good drivers for us at short notice in a busy season, so there was no interruption in our programming. Even though he could not be with us for the rest of the days of the trip, he kept track of where we were, communicated with the drivers we had and made sure things went well for us. Abdou was of course, in the background, making sure things went well.

The other drivers we had were very good but they did not have the same level of knowledge and ability to guide and inform us as Salaam did. This did impact our tour experience - and we understand that it was because of something beyond anyone's control.

Our favorite stop was as Kasbah Tiziri in the Valley of the Roses. Our hosts Michelle and Hussein were wonderful and gave us delicious food and their own insights into life in Morocco. The Kasbah has a beautiful garden, has been modernized beautifully while maintaining a traditional identity.

All along we had beautiful drives - between Rabat and Fez, Fez to Merzouga and then from the desert camp in Merzouga to Marrakesh. There had been rain after a four year drought and the countryside was green (except of course near the desert area). We got to experience spectacular views as we drove through the low, the mid and the High Atlas mountains (many peaks with snow). Our drivers negotiated the challenging drives smoothly and safely.

We ended by spending a day in Essaouira which was a nice relaxed ending to our trip in this charming seaside town.

We covered a lot of ground, physically, and learned a great deal during our trip all while experiencing a feast for the senses and a sense of warmth and welcome!

Hotel Reviews

Riad Dar Chrifa

Rabat

A beautiful Riad with excellent service - great start to our Morocco adventure. We had a lovely dinner there as well as breakfast.

Authenticity & Character

The architecture and the rooms were beautiful, traditional, yet comfortable

Location

Easy to get to once we got oriented to being in the medina

Staff

Welcoming and warm

Cleanliness & Comfort

Riad El Palacio

Chefchaouen

A beautiful Riad. The staff may have been a little over their heads, though Fatya was working hard to make us comfortable and was a lovely hostess. We were two couples traveling together and the rooms we were assigned were quite different - one quite spacious, and the other rather small.

Authenticity & Character

Location

Staff

Can't say enough good things about Fatya - but she did not have enough support.

Cleanliness & Comfort

As mentioned above the rooms were strikingly different.

Riad Farouzi Fes

Fes

We enjoyed our stay here. A beautiful Riad, great breakfasts and good service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms were clean. Some features of a historic building were a challenge.

Riad Merzouga Dunes

Merzouga

This was a comfortable hotel and served well its purpose as a jumping off point for the desert camp.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Stars Luxury Camp

Merzouga

This was a gorgeous camp. Our rooms were comfortable and attractive - amazing to have plumbing and hot and cold water in the desert. The dining room was beautiful and we had amazing meals at this camp.

Authenticity & Character

Location

Staff

Ali was very attentive and kept track of everything and made sure we were comfortable.

Cleanliness & Comfort

Riad La Croix Berbère

Marrakech

Good location near the main square. We were able to find our way through the maze of streets using Google maps. We were here for 3 nights

Authenticity & Character

Location

Staff

We got great personal attention from the staff here over our stay of 3 nights.

Cleanliness & Comfort

The riad was clean and well furnished. The discrepancy between the two rooms was noticeable - one was a suite and the other was a standard room. When traveling with another couple that doesn't feel great.

ONOMO Hotel Casablanca Airport

Nouaceur

This served its purpose as a place near the airport so we could make our morning flight.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Tiziri

Kelaat Mgouna

A rave review for this Kasbah and for Michelle who refurbished this historic building with authenticity and elegance. The hospitality, food, beauty and comfort of this place were a stand out.

Authenticity & Character

The attention to architecture, especially the brickwork on the facade were special.

Location

The views from the rooftop and from the terraces, as well as the garden were lovely

Staff

Wonderful hostess and wonderful staff. Hussein as well as the young man who helped him were warm and chatty.

Cleanliness & Comfort

Palais des Remparts

Essaouira

Charming hotel. Great rooftop terrace with ocean views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Everything was clean and good. The incense smell in the rooms and the riad was a bit overwhelming.

Activity Reviews

Orientation Walk & Free Afternoon in Chefchaouen

Chefchaouen

We did not have an orientation walk. However when we asked, Salaam was able to make suggestions about what we should try to see and also about places to eat.

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

Volubilis is a wonderful site located in beautiful countryside. We enjoyed the mosaics which are in pretty good condition , the baths and the remains of a temple. Our guide was helpful.

Quality of Experience

Guided Tour of Fes

Fes

Mohammed, our guide for Fes, was the best site specific guide we had. He grew up in the medina there and seemed to know everybody. This was an extensive tour, which took us to a great viewpoint for a panoramic view of Fes, and also included the palace, the medieval university and the madrasa as well as a visit to the jewish quarter and a synagogue, also the souk. The famous tanneries where leather is dyed was interesting also. We also got to see how the tiles for the amazing tile work were made. We really enjoyed our guide and the tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga via Azrou and Midelt

Morocco

Our driver Mohammed was the nicest man but perhaps was not someone who usually functioned as a guide. He did his very best, since he had been assigned to us at short notice. Getting to the hotel on a rainy night (not usual in a desert region for sure) was a challenge and it was a good thing we had phones with service so we could help with online maps and navigation. Next morning we visited Rissani, a kasbah, and also enjoyed the Gnawa musicians. All enjoyable.

Camel trek to your Camp

Merzouga

One couple from our group of four rode the camels to the camp. The others took the suv. The handoff from our driver to the camp personnel was a bit chaotic and it was hard to understand exactly what was going on. The sunset ride was beautiful and a unique experience made more unusual by the fact that it was raining in the desert!

Tour of Desert Region

Merzouga

I think I covered this in the previous review. We also visited a workshop where we learned about the fossils from that region and saw the artifacts they made incorporating the fossils. Very unique!

Afternoon Guided Tour of Rabat

Rabat

We had this tour on the morning before we drove to Chefchaouen. We were a bit tired the first evening and just enjoyed walking around a bit on our own. The next morning we had a wonderful tour with our guide (so sorry not to be able to pull up his name). We also visited the ancient necropolis of Chellah where we got a sense of what an amazing city it must have been. We also got to see the amazing black and white storks who have built enormous nests. We had requested a visit there and it has a history going back to the Phoenicians and the Romans prior to being used by Muslim rulers. Spotting the stork nests became a feature of our whole trip - they often they build nests at the top of a mosque.

Quality of Experience

Guides, Drivers and Staff

Transport

Arrive in Casablanca & Transfer to Rabat

Morocco

We had set up a group Whats App chat with Salaam prior to our arrival. This made our arrival go smoothly despite the fact that one couple arrived in Casablanca a few hours after the other couple. Salaam made sure the other couple was comfortable and got coffee and water before we got there.

Guides, Drivers and Staff

Salaam was an exceptional tour manager/driver

Transport

Very comfortable brand new vehicle - an eight seater van for four of us and the driver.

Rabat to Chefchaouen

Morocco

Beautiful drive with good and informative conversations with Salaam. We stopped in Volubilis, an ancient Roman site. The guide there was good but not a stand out.

Quality of Experience

Guides, Drivers and Staff

The guide was good but not a standout compare to other guides we had on our trip.

Transport

Merzouga to Dades Valley Via Todgha Gorge

Morocco

We had a different driver for this segment of our tour who was a very good driver but was not a guide. Again, he was doing this at short notice and did his best. The Todgha Gorge was gorgeous as was the drive to Dades valley. Very lovely countryside!

Hiking the Road of 1000 Kasbahs

Morocco

Please note: There seems to be no way to indicate that we did not do this activity. I couldn't proceed with the review without giving it some star.

Guided Tour of Marrakech

Marrakesh

Our original driver/tour manager Sallam was able to be back with us for this extended tour of Marrakesh. Visiting the Palais Bahia, an old madrassa with a long history, and of course a tour of the medina were done really well by Sallam and we enjoyed it all very much! We stopped at a government certified herbalist shop. Sallam also filled in info about Ait el Benhaddou for us. We said good bye to Sallam after this tour.

Quality of Experience

Guides, Drivers and Staff

Dades Valley to Marrakech via Ait Ben Haddou

Morocco

We had a guided tour of a kasbah which involved also understanding cultivation inside a kasbah. This road is spectacular and the kasbahs are amazing to see - the way in which they mimic and blend into the countryside is interesting. Ourzazate was interesting with an entertaining tour guide of this big movie studio where many movies were filmed from westerns to historical and biblical movies. At Ait el Benhaddou we were dropped off at the wrong place to enter - this necessitated crossing a stream on stepping stones. When we contacted our driver he came back and got us to a bridge which seemed to be the more normal way to enter. Lack of signage and aof guide at this site made it less enjoyable.

Visit Anima Gardens

Marrakesh

We enjoyed our visit to Majorelle and Anima gardens. Majorelle gardens are a tour de force of color and garden design meeting amazing plantings especially of succulents. The little museum of Berber clothing, ornamentation and life was also gorgeous. The Anima gardens are a bit outside the city but were worth a visit for another unique garden which incorporates colorful artwork and sculptures. It had a good outdoor cafe which was a good and relaxing lunch spot.

Quality of Experience

Guides, Drivers and Staff

Transport

We spent 15 days in Morocco booked through kimkim and Morocco Immersion. Our local specialist, Nihad, did a nice job of listening to our requirements, adjusting the plan and ultimately putting together an itinerary that was just right. Our driver, Omar, was excellent. When you know you are going to spend 15 days traveling more than 1000 miles in a vehicle you tend to be a little apprehensive about the person you are going to spend time with. He was personable, an excellent driver and more than fulfilled his role as tour manager by connecting with each city tour guide, riad or hotel to make the process seamless for us. Also, when necessary, he ardently advocated for us. Our favorite places to visit were Chefchaouen, Merzouga (Sahara Desert) and Dades. I indicated to Nihad I wanted a high end experience and the riads, botique hotels and the camp in the Sahara she selected were all excellent. Would highly recommend.

We had the most amazing trip in Morocco!Hamid our local Marrakech guide was absolutely wonderful! You can tell he has a tremendous passion and enthusiasm for his city! He was very informative and made sure we saw Marrakech at its finest! Said our travel guide and driver was incredible! Said was so accommodating and extremely knowledgeable! He really made our trip extra special! From the beautiful city of Marrakech through the Majestic Atlas Mountains and the stunning Sahara Desert! Every part of our trip was perfect! We just wish we had more time to spend in Morocco, it was that magnificent! Thank you Hassan and the Kim Kim Team for planning the perfect trip to Morocco!

Hotel Reviews

Riad Nasreen

Marrakech

The Riad Nasreen was very nice and accommodating! Great to start our trip with a traditional Moroccan Riad!

Authenticity & Character

Location

The walk is a bit long and cumbersome with lots of luggage but overall very nice.

Staff

Staff was very Kind , courteous

Cleanliness & Comfort

Very nice

Dar Rihana Dades

Douar Aït Ouffi

The hotel was beautiful, spacious, and a lovely oasis in the desert! The food and staff were amazing and the accommodations for a family of 4 were absolutely perfect!

Authenticity & Character

The rooms are spacious and the hotel is absolutely Wonderful!

Location

Staff

Cleanliness & Comfort

Perfect stay all around! Very clean and room was the size of a small apartment! We loved this hotel!

Tiziri Luxury Camp

Merzouga

From the Camel ride to our luxury camp to the incredible people, food, and sights! The Sahara Desert is an absolutely Magical place! Wish we would have stayed here longer! It is a must visit if you come to Morocco! Watching the sun set over the sand dunes, seeing a million twinkling Stars at night, and watching the sun rise the next morning is an experience my family and I will never forget!

Authenticity & Character

Perfect!!

Location

Perfect!

Staff

Perfect! Extremely kind and welcoming!

Cleanliness & Comfort

Perfect!

Savoy Le Grand Hotel

Marrakech

Finished our trip back in Marrakech and what a beautiful place to cap off our adventure! Beautiful Hotel with large rooms, a wonderful pool, and one of the best breakfasts I have ever had! Great restaurants and shopping!

Authenticity & Character

Very Modern and very clean! Beautiful Hotel

Location

Great location for shopping or a nice night out on the town!

Staff

Extremely helpful and friendly

Cleanliness & Comfort

Rooms were very spacious and beds were very comfortable!!

Oz Palace

Ouarzazate

Oz Palace is a beautiful gem! Beautiful hotel with a lovely pool area and do very quiet and peaceful! I could have stayed there for a week! The staff was wonderful and the rooms were very spacious!

Authenticity & Character

Morocco at its finest! Felt like Moroccan Royalty! It was perfect

Location

Beautiful Hotel

Staff

Incredible and so kind. Love the mint tea and treats as soon as we checked in!

Cleanliness & Comfort

Beautiful Hotel!

Activity Review

Half day Walking tour of Marrakech

Marrakesh

Hamid our local Marrakech guide was a wonderful! Extremely knowledgeable, passionate and thoughtful throughout our tour! He took us all over Old town Marrakech and gave us great insight all along the way! Wonderful Tour!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We were very happy with all aspects of our Morocco trip facilitated by Morocco Immersion. Maryem, our local specialist, was always responsive and informative, and our pre-trip Zoom with the agency head, Sharon, was very helpful. We were also grateful for the advice sheet, especially tipping hints. A good driver/tour manager is crucial to a successful tour, and ours (Abdessamad or Samad) was superb. He was always cheerful, on time, and very knowledgeable; his driving excellent, and his English sufficient, if not fluent. Our guides were uniformly on time and informative; the Fes guide (Sayyid), an American citizen returned home, was outstanding.
Now for more specifics on our tour plan. We liked staying in riads, and all were good. In Rabat, Riad Kalaa was atmospheric, though the shower sometimes only gave cold water. We really liked the Chellah Gardens (an alternative to the closed Royal Palace). The Al Makan in Fes had an excellent location and helpful staff (esp. Zakariyah). The high point of the medina tour there was the Al-Attarine madrasa.
We had a long but interesting drive down to the Sahara through the Middle Atlas mountains. It rained most of the way and we arrived to a torrential downpour in the desert, but we did get to see the sunset and we enjoyed “glamping” overnight. I took a nice walk in the dunes early the next morning. We then drove to Tinghir and the Dades Valley, which was beautiful as promised. We had a short tour of the city due to the earlier rain, and our (male) guide was also the rug seller at the women’s co-op (we saw no women there), which had been recommended to us by Morocco Immersion. There was a big choice of carpets; I got one we really like, and I assume it was cheaper there than in a big city, but I took their word and didn’t bargain anywhere else. We liked the Tiziri Kasbah riad there, and it had an exceptional view from the roof.
We then crossed over to and through the magnificent High Atlas mountains, reminiscent of our own Colorado Rockies. They were a literal high point of our trip. We spent our last days in Marrakech at the pleasant Riad Nesma, very centrally located and quiet but our room was small. We found the Bahia Palace and Madrasa Ben Yousef impressive, as were the medina and central square Jamma el-Fna, though the latter were a bit overwhelming. We also enjoyed the Majorelle Gardens, despite the crowd. We visited the lovely Ourika Valley our last day, and were happy to dodge the weekend crowds; we liked seeing the Anima Gardens on the way back, and I found a hammam refreshing the day before we flew home.
Again, kudos to kimkim and Morocco Immersion for a wonderful trip.

Our Morocco vacation was amazing and memorable! Our driver/guide Faissel was ⭐️⭐️⭐️⭐️⭐️ He made our vacation run smoothly and was thoughtful, easy to be with and made sure my husband, son and I had everything we needed! We would never have been able to have the vacation we did without Faissel!!
The whole Kimkim experience was excellent and I look forward to using them to plan another vacation.
The private tours, accommodations and recommendations were all on point. We really had a wonderful time!

I just concluded a 10-day trip in Morocco, the itinerary and actvities were organized by Ali and then supported by Said. Overall I had an awesome experience as we traveled from Marrakech to the Merzouga desert areas followed by visits to Fes, Tangier, Rabat and eventually, Casablanca. Each place had their own distinct character and culture. Our local guides were fanstastic and I learnt a lot about the Moroccan history and they ways of life. I do have to mention the delicious Tangia and Tagine preparations; the likes of which I have never experienced before. A special mention about our driver, Rachid. I travel a lot and have worked with many travel tour operators, guides and drivers. Rachid is exceptional at what he does. Not only he is a great and more importantly, a safe driver, he went above and beyond his job and took care of every requirement of ours. I have to mention an incident where our vehicle suffered damage on account of flooded road conditions on our way to Merzouga desert. It was past sunset and all of us were worried about getting stranded in the middle of nowhere. Rachid organized the locals to get a hold of a mechanic and with the help of ordinary citizens managed to get our vehicle to a driveable condition. What was the most important aspect of this episode was the calmness and control that Rachid demonstrated. I did not see him getting flustered or in panic; he calmly went about the process of getting the vehicle restored. I and all others in my group were really impressed by this.

All local guides were great and speaks reasonably good english. They have a good knowledge of Local as well as Moroccan history and answered all our questions and queries.
A special mention to our fulltime driver Rachid, who was outstanding in his job and is great in conversation. There were really long drives and it is not easy to keep a bus full of people happy. He did that and also resolved all issues to our satisfaction.
He became just like our friend. Love him.

Hotel Reviews

Riad El Yacout

Fès

The room was smelly and very shabby. Hot water was not working and had to call maintenance to fix it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The floor carpets were all wet

Riad Mokhtar Tanger

Tangier

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Quick Tour of Casablanca with your Driver-guide

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Marrakech to Merzouga Desert via Ouarzazate

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakesh Evening Food Tour

Marrakesh

Moroccan Dinner and Fantasia Show at Chez Ali

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Desert Adventures around Merzouga

Merzouga

The ATV and Camel Ride experience was the highlight of the tour

Quality of Experience

Food

Guides, Drivers and Staff

Transport

As we booked all the hotels by ourself ( with the only exclusion of the desert camp) I can review Majid only on few things.
The guide in Marrakesh : we spent why too much time at the Medina ( despite we told him at the very beginning we did not have any intention to visit or buy at the " touristic" shops ) . As a results, some of the activities / visits included in our one day tour of Marrakesh were canceled.
We canceled the guide tour of Fes and visited the city for 3 days by ourself.
The half a day tour of Rabat went well as our guide was professional and engaging.
Majid booked the desert camp : as soon as we arrived at the camp, we immediately realized that the camp was not the one we booked ( we were supposed to be in a luxurious camp for a night and we end up in a smelly, dirty etc. camp) We immediately sent a message to Majid to get a reimbursement of 300 $ as this was the difference in price between the 2 accommodation. We got the reimbursement the day after.
Our young driver for 2 weeks Moad was pretty good and we had pretty good time with him !!

Hotel Reviews

La Mamounia

Marrakech

Amazing hotels !!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Boutique Hotel

Boumalne Dades

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Royal Mansour Casablanca

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Meridien N'fis

Marrakech

The hotel is under a huge renovation....is probably going to be better at the end of it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Aït Benhaddou

Morocco

Canceled

Fes to Casablanca via Rabat

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Free day in Marrakesh

Marrakesh

Quality of Experience

Food

Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani

Morocco

No camel ride !!

Quality of Experience

Guides, Drivers and Staff

Transport

Walking tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech to Boumalne Dades via Ouarzazate

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Jeep to your luxury Desert Camp (15 Muintes Drive)

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Fes: Exploring the Imperial City

Fes

We did it by ourself.

Day Trip to Meknes & the Roman Ruins of Volubilis

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Hassan II Mosque

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

We spent 9 days in Morocco and the itinerary was planned superbly. I am so happy we chose Kimkim for this trip - would not only use them in the future but will also recommend them to friends and family. Our local guide Ayoub was incredible - super knowledgeable, friendly, and kind. He was amazing with our 10 year old son - they became quick friends on the trip. We always felt very safe and taken care of. Our guide in Fez (Sharif) was also great - took us to see all the major highlights and just gave us an over-all fun experience.

A couple of very minor things - when we stayed in the oasis overnight, the guide there could have been a little bit better. It sounds like it's still a developing travel destination, but it would be super helpful to have a guide who spoke better English. There was a bit of a communication/understanding barrier, but again, just a small nit pick.

Food tour of Marrakech was definitely one of the highlights - would highly recommend it as part of any itinerary.

Thank you Ali, Said and the whole Kimkim team and guides for an unforgettable experience.

Hotel Reviews

Riad Salam Fes

Fes

Beautiful hotel, but our actually room was not so great - it had a musky/stuffy smell, was a little run down and dark. Air conditioning did not work - they did try to fix it or move us (alternatively) but we only had one more night there and it did not make much sense to move.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Lovely Dar - clean and spacious room, great water pressure, friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Gorgeous location, superb tent, great food, very friendly staff. the ONLY little thing - would be nice if the guide spoke slightly more English - there was a bit of communication gap. Otherwise, super fun experience in the desert.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Hotel is really really pretty. Room was ok - a little dark, but pretty spacious. TINY safe ... almost makes no sense to even have one, you cant actually fit anything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad al Rimal

Marrakech

Lovely - super friendly, clean. Room was a little small, but we did have a private terrace, which was very lovely. The hammam was great as well - they even did it for our kid and he was in 7th heaven - much needed for all of us as this was the stay at the end of the trip. 10/10 would recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Family Visit to the Majorelle Gardens

Marrakesh

Would skip - SO many tourist, hard to really see anything.

I travelled to Morocco with my 2 kids, ages 11 and 14, from April 12-20, 2025. We have an amazing, magical time!
The trip was planned perfectly- we have a good mix of sights, learning crafts, visiting women's cooperatives and relaxing. Our driver, Oussama, took care of us the entire time. I didn't have to worry about the timings, how to get places because he was on top of it. This let me enjoy the trip with my kids instead of stressing over timetables and calling guides.
One day, my daughter was pretty sick on our way to the Sahara dessert where we were to stay the night. Oussama elected to stay in a tent, in the dessert also, in case my daughter got worse and needed help.
Our guides were also fabulous. Sharef, in Fes, was patient and full of knowledge. We were passing a veterinary clinic set up for the working animals in Fes. I asked to stop by there. He said sure and we spent an hour there learning about their mission and learned the head vet went to the same school I did!
A cooking class was set up for us in someone's home- this was my son's favorite experience.
The hotels we stayed in were perfect.
I would definitely contact KimKim again to help me book another trip as we had local guides, met locals, were invited into their homes and were taken care of.

I am the 11 year old. The things I loved were when sharef took us to the medina in fes, he let us go into any place we wanted to. Also he took us to the best restaurants, an even took us to a place where they show you carpets. I also loved the old city in fes because all of the houses were beautiful. Also our amazing driver Oussama he took us everywhere and he took us to get lunch at places everywhere. Also he is one of the nicest drivers I have ever met. Thank you everyone.