Kimkim Trip Reviews for New Zealand

4.8
Based on 24 ratings
Read 24 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Breathtaking!
New Zealand | Nov 13 - Nov 24, 2022

N
Nancy P.
Calabasas, CA | Reviewed on Nov 26, 2022

The entire trip was amazing. It was such a wonderful experience to have everything all planned out in what in my opinion is the most beautiful country in the world. The only advice I would give is to remind the guide to make sure they're getting the best deals when they purchase tickets to various experiences. We were a family of 2 adults and 2 kids and one booking was made for 4 adults and another one could have been purchased as a family package instead of 4 separate tickets, which would... read more

The entire trip was amazing. It was such a wonderful experience to have everything all planned out in what in my opinion is the most beautiful country in the world. The only advice I would give is to remind the guide to make sure they're getting the best deals when they purchase tickets to various experiences. We were a family of 2 adults and 2 kids and one booking was made for 4 adults and another one could have been purchased as a family package instead of 4 separate tickets, which would have been a few dollars less. Other than those minor details, everything was extremely well planned out so that we did not have to rush anywhere, and we moved seamlessly from city to city. I would definitely use kimkim again.

Hotel Reviews
M Social Auckland
Auckland

Great food and central location with beautiful views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra Lake Tekapo
Lake Tekapo

It was a cute and comfortable little house with all the amenities of an air bnb. It was located walking distance to the lake. My only recommendations to the staff is to update the pots and pans - they were very used and the Teflon was peeling. Also, there were no condiments, oils, or seasonings that one would normally find in a comparable an air bnb. Because we were only there for a few days, it didn't make sense to buy an entire bottle of oil or butter to cook with for example, so our use of the kitchen was limited. It was nice that it had a washer/dryer, heaters on both floors and a connected garage to keep the car warm.

Authenticity & Character
Super cute and user friendly
Location
Walking distance to the lake
Staff
There was nobody there when we checked in or out. A key was left in a locker.
Cleanliness & Comfort
It was very clean. Newer pots/pans were due in our unit.
Rydges Rotorua
Rotorua

It was a clean and comfortable stay. The restaurant downstairs had a buffet but the food was not the greatest. The gift shop is only open 2 hours in the morning and 2 hours at night. It was difficult to catch it open because we had daytime activities but once we did, we were pleasantly surprised at the variety and prices of the items sold. They had 2 EV parking spaces, which was nice because parking was sometimes full and we happened to have a hybrid. I would stay again.

Authenticity & Character
Location
It's a 5 min drive to all the restaurants next to the lake
Staff
Cleanliness & Comfort
Distinction Christchurch Hotel
Christchurch

It's very elegant and clean. The restaurant downstairs was great and everyone was welcoming and nice. There is a charge for parking but it's worth it because there is no other parking nearby. I wish we would have stayed here longer.

Authenticity & Character
Location
Walking distance to great food and the theater
Staff
The front desk gave us wonderful ideas for things we could do on a rainy day.
Cleanliness & Comfort
Rydges Lakeland Queenstown

Beautiful views from all the rooms. The room was clean but it had an awkward layout (I would imagine it's to ensure the beautiful views from both the bedroom and the sitting area. The walls are super thin as we could hear our neighbors having a regular conversation. There was no designated area for a coffee machine so the water pot was placed behind the TV in the sitting area but there were no cups. We went down to the lobby where they have a coffee machine, but the front desk attendant does not make coffee so we had to wait for the restaurant upstairs to open at 7am. There was a small refrigerator in the room but it would make a loud noise that wouldn't let us sleep so we had to unplug it and couldn't use it. Parking is limited and there is a fee if you are able to get a spot. However, you don't need a car as it's located walking distance from lots of great restaurants, stores and activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fullers Ferry Auckland to Rangitoto Island return trip
Auckland
Quality of Experience
Guides, Drivers and Staff
Transport
Milford Sound Full-Day Adventure
Queenstown (NZ)

Our guide Andy was amazing. It was a rainy day and yet everything about the drive was great despite the time and distance. Highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sabina Din

Steve our guide for blue mountains was great ...
New Zealand | Sep 30 - Oct 14, 2022

Jeanette
Jeanette R.
Clayton, MO | Reviewed on Oct 18, 2022

Steve our guide for blue mountains was great very knowledgeable and friendly
John who guided us to 12 apostles was funny, native of area with a wealth of info.
Milford Sound was a must see experience
Glow worms cave was my favorite, our guide was great grandson to one of the first guides. Excellent!
Maori experience was top notch.
Skipper Chris was also great guide on Whale & dolphin safari.
Christine at KimKim is excellent, experience and did a great job matching are desires and... read more

Steve our guide for blue mountains was great very knowledgeable and friendly
John who guided us to 12 apostles was funny, native of area with a wealth of info.
Milford Sound was a must see experience
Glow worms cave was my favorite, our guide was great grandson to one of the first guides. Excellent!
Maori experience was top notch.
Skipper Chris was also great guide on Whale & dolphin safari.
Christine at KimKim is excellent, experience and did a great job matching are desires and accommodations.

We 100% recommend this service and Christine.

Jeanette Ramsey

Hotel Review
Silver Fern Accommodation & Spa
Rotorua

Disappointed, 3 of us and only 1 bed. Sofa bed was old and not comfortable and the roll away was a joke, mattress was maybe an inch thick. Hotel blamed Christine for not making correct reservation, but how is it all the other hotels had it perfect 4 adults=4 beds, 3 adults=3 beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christina Brockie

Wonderful 1st introduction to the North Island!
New Zealand | Sep 29 - Oct 7, 2022

Court
Court D.
San Carlos, CA | Reviewed on Oct 11, 2022

Chelsea put together a fantastic itinerary for the North Island; the lodgings were fantastic, and the agenda was a nice blend of activities and downtime to explore. Unfortunately, one of the activities was canceled because of weather, but Chelsea was on top of it, letting me know right away, and helping me find alternatives. When I got in country she was indispensable, especially as unfortunately I got a little sick at the outside of the trip, but she helped me take care of the schedule.... read more

Chelsea put together a fantastic itinerary for the North Island; the lodgings were fantastic, and the agenda was a nice blend of activities and downtime to explore. Unfortunately, one of the activities was canceled because of weather, but Chelsea was on top of it, letting me know right away, and helping me find alternatives. When I got in country she was indispensable, especially as unfortunately I got a little sick at the outside of the trip, but she helped me take care of the schedule.

Really loved the highlights in Aukland, Rotorua, Napier and Wellington! Can't wait to come back and explore more!

Local specialist: Chelsea Lodge
Chelsea
Chelsea Lodge
Local specialist in Wanaka | Reviewed on Oct 11, 2022

Hi Court,
Thank you so much for your feedback and I am so pleased that despite being unwell you were still able to enjoy your holiday.

I hope we can welcome you to New Zealand again in the future.
Chelsea

Nichole was incredibly informative, gracious,...
New Zealand | Jul 10 - Jul 13, 2022

K
Kate B.
Longmont, CO | Reviewed on Aug 18, 2022

Nichole was incredibly informative, gracious, and flexible. We had some last minute challenges during our visit (unrelated to the planning) and Nichole had to do some super quick adjustments and really took care of us. We are very appreciative of her and would highly recommend!

Local specialist: Nichole White

Very good itinerary and very enjoyable activi...
New Zealand | Jul 5 - Jul 9, 2022

M
Mayen M.
Singapore | Reviewed on Jul 20, 2022

Very good itinerary and very enjoyable activities. Just very expensive.

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Reviewed on Jul 20, 2022

I am so pleased you enjoyed your trip. Being last minute and with New Zealand borders just opened, we had less options than pre-COVID but by using some creative and outside the box thinking we were able to find a way to include all your must do activities! I'm pleased that you were happy with everything! (And yes prices have increased post COVID sadly).

Wonderful cycling (South Island of New Zealand)
New Zealand | Mar 1 - Mar 15, 2020

P
Penelope C.
Canada | Reviewed on Mar 30, 2020

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our... read more

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our luggage transported and the organizations of shuttles to and from airport, train and buses and the bicycle company to provide bicycles, support and guidance for the cycling and even suggestions for hikes to do at Mt Cook. Certainly a most memorable experience and a patch of blue while the storm clouds of Covid-19 gathered. We finished the trip on a real high with many lovely memories to carry us through our isolation/quarantine on returning home.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Mar 31, 2020

Thank you so much Penny, it was a pleasure helping you organising your trip! All the best. Valentin

Magical New Zealand
New Zealand | Mar 3 - Mar 16, 2020

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Blaine M.
Houston, TX | Reviewed on Mar 18, 2020

Thanks to Eloise for planning our wonderful trip thru New Zealand. The highlight of our trip was staying at the Matuka Lodge in Twizel(Mount Cook). The flight over the glaciers were beyond memorable. The whole itinerary was very well planned and everything went smoothly. Thanks for all the recommendations. Till the next time.

Local specialist: Eloise Le Bout
Eloise
Eloise Le Bout
Local specialist in Auckland | Reviewed on Apr 07, 2020

Thank you Blaine, I am glad to read you enjoyed your trip in our beautiful country! I wish you some fantastic trips to come and will be happy to have you back in New Zealand if you wish to come back!
Kind regards
Eloise

Valentine created an awesome itinerary for us...
New Zealand | Feb 20 - Feb 27, 2020

S
Simon R.
| Reviewed on Mar 09, 2020

Valentine created an awesome itinerary for us! If I were to pick out the best highlight (which is hard because everything was awesome!) I'd say it was the Waimarino glow worm evening kyak tour which was absolutely fabulous. However, everything was great from the moment we arrived in Auckland, to the whale and dolphin watching, to the wine tasting on Waiheke island, to the Hobbiton movie set, hiking around Wai O Tapu, and hanging out next to the stunning ocean in Tauranga. We had an amazing time in our 7 days in NZ!

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Mar 16, 2020

Many thanks Simon for your review! We're very glad you enjoyed your trip and our recommendations, all the best

Stellar trip to South Island New Zealand
New Zealand | Feb 8 - Feb 17, 2020

E
Elizabeth M.
Kailua, HI | Reviewed on Feb 24, 2020

Had a great experience with KimKim and Eloise who booked our travel for our honeymoon in New Zealand. As a seasoned traveler, I usually book my own travel, however the ease and quality of our trip reserved with kimkim has forever changed how I will book future trips! We gave Eloise the places and activities we were interested in and she put together a stellar itinerary where we had flexibility but structure to our trip. It felt like we were on a private self-guided tour. We wanted to hike and... read more

Had a great experience with KimKim and Eloise who booked our travel for our honeymoon in New Zealand. As a seasoned traveler, I usually book my own travel, however the ease and quality of our trip reserved with kimkim has forever changed how I will book future trips! We gave Eloise the places and activities we were interested in and she put together a stellar itinerary where we had flexibility but structure to our trip. It felt like we were on a private self-guided tour. We wanted to hike and bike and she put us in the best spots to adventure - we loved the bike trip from the town of Clyde and hiking around Mt. Cook and Wanaka. When our 3 day trek on the Routeburn was cancelled due to weather, she re-booked us at another location, and I was so relieved to have someone else worry about the details especially when there were changes outside of our control. Will book a future trip with kimkim, and many thanks to Eloise for guiding us right!

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Apr 07, 2020

Hi Elizabeth,
Thank you very much for this lovely feedback on your trip. I am glad to read that you loved it this much! I wish you a very good day and plenty of fabulous trips to come!
Hopefully see you again in New Zealand.
Kind regards
Eloise

South Island, New Zealand 16 days 19 January...
New Zealand | Jan 19 - Feb 3, 2020

C
carol w.
Goodyear, AZ | Reviewed on Feb 08, 2020

South Island, New Zealand 16 days 19 January through 03 February, 2020. Kimkim organized our self drive 16 day trip of South Island. It was perfect from start to finish. All the BnBs were fabulous. Having a local NZ phone was a great addition for contacting hosts of our arrivals and to check on excursions. Promt refund issued for a cancelled excursion. Would highly recommend and would use again to put a trip together.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Feb 10, 2020

Thanks a lot Carol for your great feedback, we are very happy you had an amazing trip! Best wishes from our Auckland team

Great trip.
New Zealand | Jan 24 - Feb 2, 2020

Ira
Ira H.
Shaw, DC | Reviewed on Feb 06, 2020

Great trip. I especially enjoyed City Lights and Kamana Lake Hotel.

Local specialist: Eloise Le Bout
Eloise
Eloise Le Bout
Local specialist in Auckland | Reviewed on Feb 06, 2020

Thank you Ira, I am happy to read that you loved your stay and our choice of accommodation. Have a great day and hope to see you again in our beautiful country.
Kind regards
Eloise

Valentin was excellent in helping plan my tri...
New Zealand | Jan 17 - Jan 31, 2020

K
Keith D.
United Kingdom | Reviewed on Feb 02, 2020

Valentin was excellent in helping plan my trip

Local specialist: Emeline Rose

Family Adventure to NZ really lives up to its hype!
New Zealand | Dec 25 - Jan 8, 2020

H
Helen M.
Salt Lake City, UT | Reviewed on Jan 16, 2020

Emeline did a phenomenal job carefully exploring and matching our desired sites, interests, activities, budget and timeframe with an action-packed itinerary and travel arrangements that were perfect for our family’s first trip to New Zealand. Having limited knowledge of the country nor time to plan ourselves, we really relied on Emeline’s expertise and guidance. She did not let us down! Highlights included mountain biking in the Redwoods Forest of Rotorua, hiking the Tongariro Alpine... read more

Emeline did a phenomenal job carefully exploring and matching our desired sites, interests, activities, budget and timeframe with an action-packed itinerary and travel arrangements that were perfect for our family’s first trip to New Zealand. Having limited knowledge of the country nor time to plan ourselves, we really relied on Emeline’s expertise and guidance. She did not let us down! Highlights included mountain biking in the Redwoods Forest of Rotorua, hiking the Tongariro Alpine Crossing, wine tasting in Martinborough, whitewater rafting in Queenstown, a cruise on the Milford Sound, exploring the Te Anau Glowworm caves, jet boating and hiking along the Matukituki River by Wanaka and hiking the Hooker Valley in the shadow of Aoraki Mount Cook. She really helped us to optimize our 15 days, steering us away from locations that were not feasible if we wanted to contain time we’d spend in the car each day, while suggesting local highlights to take in as we travelled. We especially enjoyed our boutique, B&B accommodations in Rotorua, Wanaka and Twizel. Emeline and the Once Upon a Trip team were very responsive to our last minute booking requests and any questions we had. Trip was a success... our adult daughters want to travel again with us! Looking forward to our next trip to New Zealand and engaging Emeline in the planning!

Local specialist: Emeline Rose

New Zealand is beautiful
New Zealand | Dec 20 - Dec 30, 2019

Marilyn
Marilyn L.
Oklahoma City, OK | Reviewed on Jan 07, 2020

New Zealand is beautiful and definitely worth every minute there! So much to see and hard to choose! Kimkim helped to set a great itinerary after me having to narrow down the list! The best hotel we stayed in was the Park Queenstown Hotel, great location, staff and food!! Spend some time in Auckland! Downtown was a bit of a mess due to the construction of an expanded light rail, but by far my favorite city I’ve visited, relaxing, interesting, diverse and lovely people. Standout was the Hotel... read more

New Zealand is beautiful and definitely worth every minute there! So much to see and hard to choose! Kimkim helped to set a great itinerary after me having to narrow down the list! The best hotel we stayed in was the Park Queenstown Hotel, great location, staff and food!! Spend some time in Auckland! Downtown was a bit of a mess due to the construction of an expanded light rail, but by far my favorite city I’ve visited, relaxing, interesting, diverse and lovely people. Standout was the Hotel DeBrett, great location near sights and lovely walking and shopping streets, Mount Cook so beautiful and worth the trip as well. Thanks again Kimkim

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Jan 17, 2020

Thanks a lot for your review and great photos! It's been a pleasure organizing your trip, all the best

Valentin

I have had very good experience
New Zealand | Dec 3 - Dec 20, 2019

B
Baruch Z.
Israel | Reviewed on Dec 23, 2019

I have had very good experience . All people I interacted with (Valentin, Eveline and Ben) were very professional and skill. I am sure that will be happy to advice this local specialists to my friends/

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Dec 26, 2019

Thanks a lot Baruch for the great feedback! Our communications have been a pleasure. Have a great end of the year and festive season!

Where do I start but to say ....
New Zealand | Nov 18 - Dec 2, 2019

Michael
Michael F.
United Kingdom | Reviewed on Dec 11, 2019

what was planned by Eloise our guide, was brilliantly put together. I had an idea of the places where to go and with a little tinkering between ourselves Eloise came up with, for us, a perfect tour. Everything was smooth from the moment we were picked up at the airport, to the moment we were dropped off for our return. Knowing that everything was booked and paid for when we arrived at each accommodation, and tour meant there was never a concern with any payments. The only thing we had to... read more

what was planned by Eloise our guide, was brilliantly put together. I had an idea of the places where to go and with a little tinkering between ourselves Eloise came up with, for us, a perfect tour. Everything was smooth from the moment we were picked up at the airport, to the moment we were dropped off for our return. Knowing that everything was booked and paid for when we arrived at each accommodation, and tour meant there was never a concern with any payments. The only thing we had to concern ourselves with and put our hand in our pocket for was where to get something to eat and drink on each day. The only blip was that our trip to Milford Sound was cancelled due to bad weather, but the weather is beyond anyone's control.
Highlights for us was Lake Tarawera and the thermal beach, Akaroa for penguin watching, which turned out to be a quaint little town also, and whale watching in Kaikoura to which the company concerned upgraded us to a helicopter flight so we had an added bonus to boot.
All in all the tour Eloise put together for us was just what we wanted and if I am ever to go back to New Zealand, I know who I will contact; Eloise, watch out for my next call !

Local specialist: Eloise Le Bout
Eloise
Eloise Le Bout
Local specialist in Auckland | Reviewed on Dec 11, 2019

Thanks a lot Michael for this very kind review. I am so glad you and Balbinita enjoyed New Zealand, and your trip that much. And what a lucky surprise for you to have had a free upgrade from our partner in Kaikoura, for your flight over the whales.
I will watch our for your next call then :), and hopefully next time you visit, the weather at Milford Sound will be welcoming!
Eloise

One of my favorite trips EVER
New Zealand | Nov 16 - Nov 26, 2019

G
Geena U.
Los Alamitos, CA | Reviewed on Nov 29, 2019

Every guide we had, and every employee at all the bed and breakfasts/motels we stayed at, were so kind, helpful and thoughtful. Emiline created an amazing trip for us unlike anything we’ve experienced before. Makes me wanting to come back to New Zealand for more! The itinerary was very detailed and Emiline was always very immediate with her response and helpful all along the way, from the planning to while we were on the trip and had some weather mishaps. Thank you Kimkim for yet another unforgettable trip for us!

Local specialist: Emeline Rose
Emeline
Emeline Rose
Local specialist in Auckland | Reviewed on Dec 01, 2019

Kia Ora Geena,

Thank you for your nice feedback! I'm very glad you enjoyed your trip to New Zealand and got the chance to complete the Routeburn Track.
I hope you get the chance to come back, maybe to explore the North Island ?

Lord of the Rings and Scenic Sights
New Zealand | Jun 29 - Jul 7, 2019

JESSICA
JESSICA T.
Australia | Reviewed on Jul 09, 2019

Thanks so much to Valentin for planning our amazing trip. Everything was so well organised and our trip flowed seamlessly. Our trip incorporated everything we wanted to see and more. The accommodation Valentin chose for us were all fantastic, the hosts made us feel right at home. Looking forward to booking our next trip with Kim Kim.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Jul 19, 2019

Thanks so much Jessica for you kind feedback and great pictures! I'm glad you had a good time in Aotearoa, and all the best for you in Aussie. Feel free to get in touch if you ever want to come back!

A short adventure from Auckland NZ
New Zealand | Apr 20 - Apr 26, 2019

J
Jane G.
Newport Beach, CA | Reviewed on May 03, 2019

We traveled a lot and It was our first time to try a self guided tour. It’s an amazing experience since we have our time and choices to maneuver which places we like and explore. It’s an adventure that time is not pressured but it’s laid out for you to venture. As long as your provided SIM card is activated then everything is easy. Our best unforgettable adventure is the hike to Mt Tarawera by kaitiaki adventure which was arranged by Kimkim and the thermal spa . Breakfast was substantial... read more

We traveled a lot and It was our first time to try a self guided tour. It’s an amazing experience since we have our time and choices to maneuver which places we like and explore. It’s an adventure that time is not pressured but it’s laid out for you to venture. As long as your provided SIM card is activated then everything is easy. Our best unforgettable adventure is the hike to Mt Tarawera by kaitiaki adventure which was arranged by Kimkim and the thermal spa . Breakfast was substantial and accommodations are acceptable. Valentin our tour organizer, was quick to respond and understand our interest and so we are happy and contented with our NZ adventure. I highly recommend Kimkim but make sure to have more time in NZ rather than just one week . I’ll definitely come back in the near future with more time. Kia Ora ! We are happy camper, thank you very much.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on May 08, 2019

Kia Ora Jane and thank you very much for this great feedback! I'm really glad you enjoyed self-driving and that we were able to come up with the right suggestions for your trip. Feel free to recommend us and I wish one day you'll be able to come again for a longer trip, who knows!

Trip to New Zealand
New Zealand | Feb 21 - Mar 9, 2019

C
Chelsea M.
New York, NY | Reviewed on Apr 05, 2019

Everyone we interacted with from the beginning of our trip planning to wrapping up was excellent. Valentin helped us build the perfect trip and patiently answered all of our questions along the way. Each and every bed & breakfast owner was extremely professional, welcoming, and helpful and we also found KimKim's partner company in NZ to be well-regarded. This trip was the perfect way to view the beautiful country of New Zealand and so much of what it has to offer. At one point, we had in our... read more

Everyone we interacted with from the beginning of our trip planning to wrapping up was excellent. Valentin helped us build the perfect trip and patiently answered all of our questions along the way. Each and every bed & breakfast owner was extremely professional, welcoming, and helpful and we also found KimKim's partner company in NZ to be well-regarded. This trip was the perfect way to view the beautiful country of New Zealand and so much of what it has to offer. At one point, we had in our notes that breakfast was included, but it was not reflected in the B&B's notes. The B&B called the company and it was quickly resolved with the company absorbing the cost of the mistake. We thought this was fair and a very good business practice. Valentin even called us once during the trip to check in and make sure everything was going well and see if he could offer any recommendations or assistance. This was our second trip with KimKim and we found their services once again to be a great value. We enjoyed collaborating on the itinerary where we wanted, but letting Valentin fill in the details with his extensive knowledge and spot-on recommendations. Thank you!

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Apr 14, 2019

Thank you so much Chelsea for these kind words, I am very happy you had a great time in Aotearoa and that you appreciate our expertise and assistance. All the best and you know where we are if you ever want to come to NZ again!

New Zealand
New Zealand | Jan 31 - Feb 16, 2019

H
Heather F.
Canada | Reviewed on Feb 18, 2019

Valentin gave us an itinerary that well suited our needs. We were able to cover a lot of territory in a relatively short stay. All of our reservations and arrangements went according to plan. A highlight in the South Island was the cruise on Milford Sound, but the overall scenery was very beautiful. We appreciated that city accommodations were on the edge of town to avoid city driving. In the North Island we especially enjoyed the Waimangu Volcanic Valley, Hobbiton and also a day trip we took took to Waipu. Again the scenery was absolutely beautiful all along the way.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Reviewed on Feb 22, 2019

Hi Heather,
Thanks a lot for your wonderful review!
I am so happy you had a good time and enjoyed our beautiful scenery!
You got to see the highlights of both islands in a relatively short stay but there are many other beautiful locations to explore, if you ever want to come back to NZ, it would be a pleasure to organize your trip again!
All the best to you and thanks again !

Dream cycle trip
New Zealand | Jan 4 - Jan 20, 2019

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Clare F.
Australia | Reviewed on Jan 28, 2019

Overall I enjoyed a really cool holiday. My highlights were definitely the cycling days, and particularly doing the Twin Coast Trail. It was brilliant to have the shuttle services and flexibility around accommodation for that as well as for the Haureki Trail. While I also enjoyed cycling Waiheke Island, the cycle hire place was less helpful which limited the cycling I felt confident to do.

The walking aspects of my trip were good - certainly the Park Run events were great, but the other... read more

Overall I enjoyed a really cool holiday. My highlights were definitely the cycling days, and particularly doing the Twin Coast Trail. It was brilliant to have the shuttle services and flexibility around accommodation for that as well as for the Haureki Trail. While I also enjoyed cycling Waiheke Island, the cycle hire place was less helpful which limited the cycling I felt confident to do.

The walking aspects of my trip were good - certainly the Park Run events were great, but the other walks I was interested in were a bit hit and miss. I found it difficult to get information about suitable walks, and perhaps the biggest disappointment was being located quite a distance from Turangi, which meant I didn't get to do any of the walks in that area, although I had indicated I wanted to do that.

However, the places I went to were interesting and there was generally a lot to do. The accommodation was good and the car hire worked.

Best accommodations: Blue Water Motel in Tairua, Scenic Hotel in Paihia and Left Bank in Kaikohe.
Most challenging accommodations: i) Heritage Collection Waitakere Estate - while in a magnificent setting with great views of Auckland, they provided basically no information about what to do on site and near by. Even if they had, it would have been challenging due to the steep terrain and and lateness of arrival. There was also no offer to clean the loo despite indicating to the front desk that it was not up to par. Etc. And ii) Palm Motel Waihi, which was just a long way from the shops/cafes when you don't have a car.

The planned activities/tours were all good. And the freedom to take up other activities worked well for me, although the ultimate cost of these was far more than I expected. Highlights: seeing the massive Kauri trees in Waipoua Forest (and around), dinner up the tower in Auckland and fish and chips in Mangonui, and the Te Toto Gorge.

I definitely appreciated the follow-up by Valentin and knowing that I had someone to contact if I had any difficulties.

So all good - and in the end, I had a relaxing and very enjoyable holiday. Thanks!!:)

Local specialist: Franck Lemaitre

Sightseeing South Island
New Zealand | Dec 28 - Jan 9, 2019

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Bernadette B.
Australia | Reviewed on Jan 11, 2019

Christchurch accommodation was awesome. All accommodation was clean and comfortable. Really helpful at the Geraldine place. Loved the Vintners retreat as well.

Great trip Kimkim a big thank you

Local specialist: Kelly Fitzgerald

Memories
New Zealand | Dec 17 - Dec 22, 2018

S
Shelagh T.
United Kingdom | Reviewed on Dec 31, 2018

Kelly and Valentin both did an amazing job, all our accommodation was first class, loved the wineries tour although that was probably because we were only 4 people , Ken our driver was great.

Local specialist: Kelly Fitzgerald