Kimkim Trip Reviews for New Zealand

4.9
Based on 280 ratings
Read 280 verified reviews by travelers who booked their trip to New Zealand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

New Zealand Adventure of a Lifetime.
New Zealand | Jan 30 - Feb 25, 2026

I
Iain W.
Boston, MA | Reviewed on Mar 04, 2026
Our four week trip to NZ was customized after an iterative process of inquiry and response, including by phone with Ruth. She listened well and offered incredibly helpful insights. We followed her advice in most cases, and she offered various options for us to consider by way of guided tours, etc., as electives beyond the basis itinerary. We selected some of those to be included. The entire trip from arrival to departure including hotels, car rental and ferry booking was organized and... Read more

Our four week trip to NZ was customized after an iterative process of inquiry and response, including by phone with Ruth. She listened well and offered incredibly helpful insights. We followed her advice in most cases, and she offered various options for us to consider by way of guided tours, etc., as electives beyond the basis itinerary. We selected some of those to be included. The entire trip from arrival to departure including hotels, car rental and ferry booking was organized and communicated really well. All worked out perfectly. It turned out that a medical emergency intruded in the final week of our trip and the local agents were wonderfully supportive to manage and adjust the itinerary and give a sense of local expertise in the local time zone. My wife and I cannot speak more highly of our experience and plan to use kim kim again in our future travel plans.

Local specialist: Ruth Grau

Monika planned an amazing trip for us!!!
New Zealand | Jan 28 - Feb 27, 2026

P
Pamela G.
Newark, NJ | Reviewed on Mar 02, 2026
Monika planned an amazing trip for us!!! She was able to alter the itinerary on short notice when we were invited to hike with friends in another part of New Zealand. She was super attentive to our needs and planned days and lodging which fit our particular requests. Monika was available when the weather caused us to change plans and was at the ready any time we needed her. We cannot say enough good things about Monika and the kimkim process which enabled us to have the trip of a lifetime. ... Read more

Monika planned an amazing trip for us!!! She was able to alter the itinerary on short notice when we were invited to hike with friends in another part of New Zealand. She was super attentive to our needs and planned days and lodging which fit our particular requests. Monika was available when the weather caused us to change plans and was at the ready any time we needed her. We cannot say enough good things about Monika and the kimkim process which enabled us to have the trip of a lifetime. We would highly recommend both Monika and kimkim for any future travel needs (fyi...we have used kimkim in the past always with similar happy experiences in diverse parts of the world).

Thank you Monika and kimkim. You will always be in our hearts.

Hotel Reviews
Edgewater Motel
Te Anau

This is a basic hotel with all that we needed. I would give it a 5 but some folks may disagree with me because it is not 'high-end'. We needed a room for 2 nights knowing we would use it only to sleep and do a final pack. It more than accommodated us. We had room to spread out, washer/dryer to help deal with soaked dirty clothing before packing for a 28 hour flight. It is a 10 minute or so walk from the grocery store, Subway, local movie theater (see the short documentary about the fjordlands). We were totally happy and had no complaints

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bella Vista Motel Wanaka
Wanaka

Clean, convenient, steps from all the restaurants we wanted to try and staff was super helpful and available

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean. Nothing super glamorous spotlessly clean
Fox Glacier Lodge
Fox Glacier

For us, this was all we needed but it is in an area where everything is basic so someone looking for 'glam' would not be happy. We loved the space, the nearby washer/dryer (much needed by this time in the trip), proximity to hiking trails and wonderful drives to scenic spots.

Authenticity & Character
Location
Staff
Answered every question and were super friendly
Cleanliness & Comfort
The room was clean, the bed a little soft but we did truly not care.
Lake Brunner Eco Lodge

Such a wonderful experience. The room was spacious, had a lovely lake view and the manager and her family added so much to the experience. This lodge is a little off the beaten path but what we were looking for and we loved chatting with other guests who added so much to our trip experience.

Authenticity & Character
Location
Some people might not want to drive off pavement but you would really be missing something.....
Staff
So so lovely to meet the extended family. Truly a memorable experience
Cleanliness & Comfort
Fable Christchurch
Christchurch

Right where you want to be to experience downtown

Authenticity & Character
Location
Staff
Staff was so so so helpful and kind
Cleanliness & Comfort
Lake Tekapo Holiday Homes - various properties
Lake Tekapo

Easy check in, spacious home with amazing views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Headwaters Eco Lodge - Glenorchy
Glenorchy

Such a unique experience. We hope to return again. We cannot say enough wonderful words about the Eco Lodge.....

Authenticity & Character
Wanted to give this a 10 but it is not available!!!
Location
Staff
Cleanliness & Comfort
Millennium Hotel Queenstown
queesntown

Service and room were top notch. We needed to arrive early and they were so gracious and accommodating. Thank you to all of the staff at Millennium!!

Authenticity & Character
Location
Tiny walk into town but we actually preferred the quiet and rest of being slightly away to sleep but near to do activities
Staff
Cleanliness & Comfort
Activity Reviews
Walk the famous Milford track and cruise on Milford Sound
Walk the famous Milford track and cruise on Milford Sound
Te Anau

It was raining the day we did this BUT we learned that if it is not raining, the falls are not nearly as amazing. Our guide, Rob, was top-notch and we loved being able to walk a small part of the Milford Track and to see the Milford Sound up close.

Quality of Experience
Food
Lunch, if you choose, is bountiful and delicious....
Guides, Drivers and Staff
Transport
Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau

This tour is first off, something you will never see anywhere else. It is so well organized, very informative and the staff are totally engaged. We went at dusk and it was awesome!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Cass Valley Backcountry Tour
Cass Valley Backcountry Tour
New Zealand

What a hoot to go out with a real sheep/cow/deer rancher. Truly an authentic experience

Quality of Experience
Guides, Drivers and Staff
Transport
Basic jeep; loud noise if you sit in the back row.....
Drive from Queenstown to Glenorchy
Drive from Queenstown to Glenorchy
New Zealand

Lots of gorgeous views

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 03, 2026

Dear Pam and Lou ! Thank you so much for your kind words!

I’m truly delighted to hear that you enjoyed your trip and that everything worked out, even with the last-minute changes. It was a pleasure planning your journey and making sure it fit your needs, and I’m so glad you were able to enjoy every moment!

Warm regards, Monika

GREAT EXPERIENCE
New Zealand | Dec 12 - Dec 16, 2025

Bob
Bob B.
Seattle, WA | Reviewed on Mar 02, 2026
Thank you. I cannot speak highly enough of Kathrin, KimKim, and the whole experience from booking through to completion. All the details were covered, communication was constant and professional. I would recommend KimKim to anyone that wants a customized travel itinerary, with all the details looked after. It was a true pleasure. Read more

Thank you. I cannot speak highly enough of Kathrin, KimKim, and the whole experience from booking through to completion. All the details were covered, communication was constant and professional. I would recommend KimKim to anyone that wants a customized travel itinerary, with all the details looked after. It was a true pleasure.

Hotel Reviews
Hulbert House
Queenstown

We'll be back. A great location, with a very helpful staff. So much better than staying in a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Every detail was tended to flawlessly.
Lakestone Lodge
Lake Pukaki

Our time at the Lakestone Lodge was amongst the very best highlights of our time in NZ

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms and common areas are cozy, but very comfortable.
Activity Reviews
Mt Cook half day Heli Hike
Mt Cook half day Heli Hike
New Zealand

This experience was life-changing. An absolute must for anyone wanted to truly experience NZ's South Island.

Quality of Experience
Guides, Drivers and Staff
Transport
Christchurch Tramway Restaurant
Christchurch Tramway Restaurant
Christchurch

What a great way to see the city!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 02, 2026

Thank you so much, Bob. Your words truly made my day. I’m delighted to hear that the planning process felt smooth and well‑supported from start to finish, and it means a lot to know that the accommodations met your expectations as well. Creating a trip that feels effortless and enjoyable for you is always my goal, and I’m grateful for your trust throughout the journey. Your recommendation is deeply appreciated, and it was a real pleasure working with you.

My wife and I went to New Zealand to celebrat...
New Zealand | Feb 2 - Feb 16, 2026

Dan
Dan U.
Ashburn, VA | Reviewed on Mar 02, 2026
My wife and I went to New Zealand to celebrate our fortieth wedding anniversary and we had a fantastic trip! Michele was able to listen to what places and activities we were looking to experience and she was integral in helping us to accomplish those goals. The hotels were clean with friendly staff and transfers between locations went smoothly. We especially enjoyed biking through the wineries outside of Queenstown and the wine tasting trip via ferry to Waiheke Island. The overnight cruise... Read more

My wife and I went to New Zealand to celebrate our fortieth wedding anniversary and we had a fantastic trip! Michele was able to listen to what places and activities we were looking to experience and she was integral in helping us to accomplish those goals. The hotels were clean with friendly staff and transfers between locations went smoothly. We especially enjoyed biking through the wineries outside of Queenstown and the wine tasting trip via ferry to Waiheke Island. The overnight cruise in the Doubtful Sound was spectacular with great food and hospitality. Kayaking on Tasman Lake in the Mt Cook area and chipping and chewing on one -thousand year ice was sweet! I had beautiful day fly-fishing catching brown trout outside of Nelson. These were just a few of the amazing experiences we had traversing the countryside of New Zealand
We would certainly utilize Michele and KimKim's services for future trips and would highly recommend them!

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 02, 2026

Hi Dan and thanks for your 5 star review. It was a pleasure working with you to put together this trip and I'm thrilled you had a great time. I loved looking through your photos , no shortage of good food and wine there and a couple of nice fish too! All the best for your future trips with Kimkim.

Amazing New Zealand Memories
New Zealand | Feb 14 - Feb 28, 2026

W
W N.
Los Angeles, CA | Reviewed on Mar 01, 2026

We had a fantastic experience with KimKim, and Nats, our dedicated agent, truly went above and beyond. He was extremely responsive, quickly adjusted our reservations when we were running late and arranged a replacement car when needed.
Most importantly, he designed an amazing itinerary that perfectly matched our interests and made our trip unforgettable. His attention to detail, flexibility, and genuine commitment to customer service made all the difference.
We highly recommend KimKim.

Local specialist: Nats Subramanian
Nats
Nats Subramanian
Local specialist in New Zealand | Replied on Mar 01, 2026

Dear Wolfgang,

I am very happy that you all enjoyed your New Zealand vacation. Thank you for entrusting the design of the trip plan and organizing everything to me. It was a pleasure. I would love to welcome you back to New Zealand!

Warm Regards,
Nats

Michelle and KimKim were a delight to work with.
New Zealand | Feb 8 - Feb 15, 2026

Greg
Greg L.
Kansas City, MO | Reviewed on Feb 19, 2026
Michelle was a delight to work with. She listened to our wants for the trip and then arranged some wonderful excursions. All of our hotel accommodations were well located and of top quality. We had one glitch in our first hotel in Queenstown, but the KimKim team was able to get it satisfactorily resolved. Read more

Michelle was a delight to work with. She listened to our wants for the trip and then arranged some wonderful excursions. All of our hotel accommodations were well located and of top quality. We had one glitch in our first hotel in Queenstown, but the KimKim team was able to get it satisfactorily resolved.

Hotel Reviews
The Mayfair
Christchurch

Beautiful Hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rainforest Retreat
Franz Josef Glacier

Very unique rooms literally said in a rainforest. The big draw for our room was the hot tub.

Authenticity & Character
It is special because it is in a rainforest.
Location
Reasonably close to town.
Staff
We didn’t have much interaction with the staff
Cleanliness & Comfort
We had a large two bedroom suite with hot tub. Very comfortable.
Queenstown Park Boutique Hotel
Queenstown

We arrived and learned that our reservation had been erroneously canceled. The staff at the hotel could not have been nicer in working with us to try to get suitable accommodations. In their facility. Plus overall the staff went out of their way to make us feel at home including the cocktails in the evening and the absolutely spectacular breakfasts. This is definitely the place to stay in Queenstown.

Authenticity & Character
Location
Close to town.
Staff
Absolutely great staff. Very personable.
Cleanliness & Comfort
Room accommodations were top notch.
Activity Reviews
Glacier Region - Greymouth - Christchurch
Glacier Region - Greymouth - Christchurch
New Zealand

A very nice train ride on a beautiful train.

Scenic cruise on Lake Mapourika
Scenic cruise on Lake Mapourika
Franz Josef Glacier

A very peaceful boat trip with a small boat of only 12 passengers. Lots of birds and interesting plants to see. You actually get very close to the shoreline. Great commentary by the guides.

Quality of Experience
The quality of the guides really added to the value of this trip.
Guides, Drivers and Staff
See above.
Transport
Scenic Flight Twin Glaciers in a Helicopter
Scenic Flight Twin Glaciers in a Helicopter
New Zealand

Once in a lifetime experience. The glacier is spectacular. He will not get closer than you do on this trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic flight and cruise  – Queenstown to Milford Sound
Scenic flight and cruise – Queenstown to Milford Sound
New Zealand

Great experience! A highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 27, 2026

Hi Greg and thanks so much for your 5 star review. I am thrilled to hear you enjoyed all of the activities that I planned for you. All the best for your future travels with Kimkim!

Monika planned the most amazing trip for us! ...
New Zealand | Feb 11 - Feb 16, 2026

A
Anne H.
United Kingdom | Reviewed on Feb 18, 2026
Monika planned the most amazing trip for us! It’s our first time using KimKim and her local knowledge really showed! She definitely nailed our taste in hotels and activities that would appeal to us! Everything from the first taxi pick up to the events we attended went smoothly. Can’t say enough and would highly recommend!!
Thanks so much!
Read more

Monika planned the most amazing trip for us! It’s our first time using KimKim and her local knowledge really showed! She definitely nailed our taste in hotels and activities that would appeal to us! Everything from the first taxi pick up to the events we attended went smoothly. Can’t say enough and would highly recommend!!
Thanks so much!

Hotel Reviews
On The Point
Rotorua

Loved this hotel and setting! Beautiful views overlooking Lake Rotorua and the staff was so friendly and helpful. Added bonus was their adorable mini ponies and donkeys!!

Authenticity & Character
Felt like a European hotel!
Location
Such a pretty setting overlooking Lake Rotorua
Staff
All were so friendly and helpful!
Cleanliness & Comfort
Beautiful room!!!
PurePod Karangaheke Gorge, Coromandel (Ruru)

Coolest place ever! It was our first PurePod experience and we absolutely loved it! They had provisioned us with breakfast and dinner as well and they were delicious!

Authenticity & Character
So well thought out and lovely!
Location
Beautiful view!!!!
Staff
Fantastic food!
Cleanliness & Comfort
The Hotel Britomart
Auckland

The service, location and food were all excellent! Would highly recommend staying here!

Authenticity & Character
Beautiful restaurant and rooms.
Location
Right in the heart of shopping and restaurants.
Staff
Friendly and helpful!
Cleanliness & Comfort
Activity Reviews
Visit the National Kiwi Hatchery
Visit the National Kiwi Hatchery
Rotorua

Really enjoyed learning more about Kiwi birds and seeing them!

Quality of Experience
Seeing the birds
Guides, Drivers and Staff
We had a very enthusiastic guide that was very knowledgeable.
Transport
We drove ourselves.
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Such an interactive and fun evening!

Quality of Experience
The food and interaction with the staff were great!
Food
So much yummy food!
Guides, Drivers and Staff
Denis was a hoot!
Transport
Buses were easy and clean
Scenic Helicopter flight to Mt Tarawera Crater with landing
Scenic Helicopter flight to Mt Tarawera Crater with landing
Rotorua

Wow, so worth doing as the views from the helicopter were so gorgeous!!!!

Quality of Experience
Such a great way to see all of the lakes around Rotorua!
Guides, Drivers and Staff
Easy check in and we had a great pilot!
Transport
We drove ourselves
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua

This was such a fun evening despite the rain! The caves are so beautiful!

Quality of Experience
So much fun!
Guides, Drivers and Staff
The staff was so friendly and they had all the extra gear we needed.
Transport
They were on time and easy to find.
Hiking in and Around the Coromandel Peninsula
Hiking in and Around the Coromandel Peninsula
Coromandel

Sadly we had a lot of rain while we were out on the peninsula, but did have a great time on the train ride and shopping around town.

Quality of Experience
The views!
Guides, Drivers and Staff
We drove ourselves
Transport
We drove ourselves.
America's Cup Yacht experience
America's Cup Yacht experience
Auckland

Such a perfect way to start our trip and such pretty views of the city and surrounding areas!

Quality of Experience
Staff was friendly!
Guides, Drivers and Staff
So nice!
Transport
Didn’t need transport as we could walk from our hotel.
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 23, 2026

Thank you so much for your kind words — it truly means a lot to me!
I’m so happy you loved the trip and that everything went smoothly. It was a real pleasure planning this for you, and I’m thrilled I could match your style in hotels and experiences. I hope you’re leaving with unforgettable memories of New Zealand.

Michelle did a wonderful job putting together...
New Zealand | Feb 8 - Feb 16, 2026

Andrew
Andrew R.
Ashburn, VA | Reviewed on Feb 17, 2026

Michelle did a wonderful job putting together the trip details and timing of each stop. Highly recommend

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 26, 2026

Thanks for your review Andrew. I am glad you enjoyed your short trip to NZ and hope you managed to catch some good fish!

New Zealand
New Zealand | Feb 1 - Feb 14, 2026

K
Kaya W.
Seattle, WA | Reviewed on Feb 16, 2026
Our trip was so so SO amazing! We loved NZ so much and never wanted to leave. Monika was wonderful throughout the trip building process, booking, and during our trip of any needs came about. We had a few activities her shuffled due to weather and Monika was greatly supportive in getting things arranged and figured out appropriately! We are so grateful for her guidance and support. Read more

Our trip was so so SO amazing! We loved NZ so much and never wanted to leave. Monika was wonderful throughout the trip building process, booking, and during our trip of any needs came about. We had a few activities her shuffled due to weather and Monika was greatly supportive in getting things arranged and figured out appropriately! We are so grateful for her guidance and support.

Hotel Reviews
Ramada Suites Queenstown
Queenstown

Loved the walkability to anywhere! Centrally located but away from the crowds and so quiet.

Authenticity & Character
Location
Staff
Wonderful experience with super kind and helpful staff
Cleanliness & Comfort
Housekeeping did make the bed one night but left dirty cups and towels not replaced. Left used towel on top of made bed, odd housekeeping experience.
Peppers Bluewater Resort
Lake Tekapo

Lovely stay! A bit busy and crowded but overall wonderful location, walkable, and the laundry was really nice to have.

Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
PurePod Greta Valley (Korimako)
Canterbury

We had a lovely stay in the purepod once we found it. The instructions to find it from where you part need to be updated as we had a hard time finding it for a bit. There is no sign for the car park as listed in the instructions and the directions for the track point you downhill when you really need to go uphill. The track should itself is overgrown to chin height so we were covered in grasses and very itchy by the time we found our way to the purepod itself. There was also a cannon (for birds in the vineyard is my guess) going off every few minutes until 9pm and starting again at 6am which makes the environment slightly less tranquil. The purepod itself is a dream, the food was amazing, and we had a lovely night, just a few details that were a surprise disappointment.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Picton Beachcomber Inn
Picton

Loved this location, views, and walkability to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pear Orchard Lodge
Nelson

Lovely, quiet spot on a pear farm. It’s warm and charming with a beautiful view. Hosts are attentive and kind.

Authenticity & Character
Location
Not walkable but beautiful location
Staff
Cleanliness & Comfort
You can hear other guests through you walls, otherwise lovely
Activity Reviews
Dart River Funyak Safari
Dart River Funyak Safari
New Zealand

No kayaking due to river level being too high but they quickly rearranged our trip and did the jet boat portion for us instead. This was a super fun a beautiful experience and we are very grateful they were able to accommodate some adventure for us despite the weather not working for kayaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Gondola transport Including 3 rides on the Luge
Skyline Gondola transport Including 3 rides on the Luge
Queenstown (NZ)

Beautiful views. Luge is very crowded, recommend going at a weird time to avoid crowds and lines. Staff were unfortunately cranky and rude.

Milford Sound - Coach, Cruise and FLY
Milford Sound - Coach, Cruise and FLY
New Zealand

Incredible experience. On the first leg piece driver was so fun and knowledgeable. He made the 4.5 hour drive pass by so easily and was a joy to spend time with. Cruise and fly were equally amazing and it was so cool to see the national park from so many different angles.

Quality of Experience
Guides, Drivers and Staff
Transport
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo

Didn’t have a clear night unfortunately so did virtual reality experience. Still learned a lot but different than authentic experience. Can’t control the weather so no one’s fault!

Quality of Experience
Guides, Drivers and Staff
Abel Tasman - Sail , Seals and walk
Abel Tasman - Sail , Seals and walk
New Zealand

Had to be rescheduled due to storm but reschedule was smooth and efficient and we had a wonderful time both on the boat and hike back!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great Taste Trail (self-guided cycle ride with E-bike Option) - Kaiteriteri to Mapua (43km)
Great Taste Trail (self-guided cycle ride with E-bike Option) - Kaiteriteri to Mapua (43km)
New Zealand

So fun! And Nikki was great to work with. She loved the route she scoped for us and really showed us so much character of the area from the rolling hills to the beaches.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 02, 2026

This makes me so happy to read — thank you Kaya !!!
I’m absolutely thrilled that you loved New Zealand so much (it’s hard to leave, I know! ).
Thank you for your trust and your kind words — it truly means a lot. I hope NZ calls you back again one day!

Amazing Trip
New Zealand | Jan 5 - Jan 15, 2026

K
Kristin H.
Los Angeles, CA | Reviewed on Feb 15, 2026
Our trip to New Zealand's north island was amazing. Our agent did a great job of finding activities that matched our interests. Read more

Our trip to New Zealand's north island was amazing. Our agent did a great job of finding activities that matched our interests.

Hotel Reviews
Abstract Hotel
Auckland

Seemed nice, but it was pretty hot in Auckland when we arrived. There is no A/C and the windows only open about 3 inches, so no way to cool the room. We did appreciate that the laundry facilities are free for guests to use. Staff was very nice about accommodating a change to our reservation, offering a refund way after the change deadline.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regal Palms Resort
Rotorua

Noce hotel. Pretty busy area of Rotorua. No restaurant and not much to walk too. However, the room was spacious and clean. There was A/C in the main area. Had a big jacuzzi tub in the bathroom. Lots of onsite activities. We used the pool which was quite nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forgotten World Motel
Taumarunui

Convenient to the tour, but a little run down. No A/C, fans only. We had ants. Not much to do in this town other than the Forgotten World tour. The shower bottles were marked incorrectly (shampoo, body wash). Not great washing hair with body wash. Staff leaves early, so if there are problems, no one onsite to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Park Hotel Ruapehu
National Park Village

Nice hotel with a (not free) shuttle to the Tongariro Crossing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapiti island accommodations
Kapiti Island

Highlight of our trip. Exactly what we expected a "glamping" experience to be. If you want to see native birds, can't imagine a more location. Accommodation included food and snacks which were tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naumi Hotel Wellington
6141

Loved the location and ambiance of this hotel. We liked the neighborhood and thought their signature cocktails were creative and fun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eco Zip - Flying Fox ziplines & Native Walks Experience
Eco Zip - Flying Fox ziplines & Native Walks Experience
New Zealand

Felt very safe and the walk back though the old growth forest was fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

We all agreed that this was much better than we expected (and heard that from other travelers as well). The sets are beautifully preserved and the house you go into has an amazing level of detail. They allow you to touch and enjoy the house fully (you can get in the tub, the bed, etc) and take pictures. After the tour, you get drinks at the Green Dragon where they also have snacks if desired.

Quality of Experience
Guides, Drivers and Staff
Transport
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

This was a fun evening. We were a small group 6 = 2 guides. We kayaked a doable distance across a lake where we had dinner (sausages and salmon) and had use of thermal pools. Once it was dark, we went back across the lake to the cave. The glowworms are great. We also got some of the myths surrounding them during the activity. The stars on the return paddle, were the best I have ever seen.

Quality of Experience
Food
Guides, Drivers and Staff
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

This was a fun day. The trails are nicely maintained and have good information. The carving experience isfun and worth stopping for. The spa was fun. Can now say I've done a mud and sulfer spa. Really nice gift shop.

Quality of Experience
Guides, Drivers and Staff
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

This was a great experience. I thought the pre-dinner activities were fun, well done and just the right length. The show part was again fun and just the right length. The food was excellent. We ended up purchasing the non-alcoholic pairing and would recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand

Very interesting

Quality of Experience
Guides, Drivers and Staff
Forgotten World Highway - 10 tunnel tour
Forgotten World Highway - 10 tunnel tour
Taumaranui

This was a good experience. The lunch was basic, but adequate. This area is really beautiful and seeing it by rail is probably the best way.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Kiwi Spotting
Overnight Kiwi Spotting
New Zealand

We had a great time on Kapiti Island. We all agreed that it was one place that we could have spent more time if our itinerary allowed. We arrived in the afternoon and had time to do the hike from the resort to the top of the hill. We did the night time Kiwi spotting walk. We did end up spotting a kiwi! Though, the KaKa's and Weka's really stole the show. We left in the morning. We did not have time to do the hike on the other side of the island, or swim in the cove. Take a flashlight with a red light option if possible. That way you can continue looking for KiWi after the guided tour is over.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wellington - Full day Lord of the Rings location tour
Wellington - Full day Lord of the Rings location tour
Wellington

We had a great day on this tour. Ended up being just our group which we appreciated and didn't expect. Guide, Dean, was knowledgeable about Wellington and LOTR. We saw a number of filming sites and also learned a lot about NZ and Wellington. Appreciated the Stansborough tour. Much more interesting than we expected. Weta Cave was also fun, but I expected more LOTR content there. Not this tours fault.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 25, 2026

Hi Kristen,
Thank you so much for taking the time to share such an honest and thoughtful review. I’m really glad to hear you enjoyed the trip overall, and I appreciate your detailed feedback about the accommodations — especially the note about the lack of AC in some places. Insights like yours help us keep improving. We hope to welcome you back for an even smoother experience next time!

THANK YOU MONIKA - NEW ZEALAND TRIP This wa...
New Zealand | Jan 12 - Jan 31, 2026

B
Bryan T.
Canada | Reviewed on Feb 15, 2026
THANK YOU MONIKA - NEW ZEALAND TRIP This was our 4th trip in a row that we have booked with KimKim and again it was everything we had hoped for. Monika, you were amazing in everything you did for our recent 3 week bucket list vacation to New Zealand, which went seamlessly. Your blend of the north island on the first part of the trip and then flying to the south island to spend much more time was perfect. All of the accommodations were superb and a very nice mix of traditional and... Read more

THANK YOU MONIKA - NEW ZEALAND TRIP

This was our 4th trip in a row that we have booked with KimKim and again it was everything we had hoped for.

Monika, you were amazing in everything you did for our recent 3 week bucket list vacation to New Zealand, which went seamlessly. Your blend of the north island on the first part of the trip and then flying to the south island to spend much more time was perfect. All of the accommodations were superb and a very nice mix of traditional and modern. Since we are active people we asked you in the beginning stages of planning this trip, to include unique daily excursions. The things you booked were fantastic and every day was different in their own ways. On the north island, a few of the things that we really enjoyed was the nighttime kayak trip to see glow worms in the caves, The Hobbiton Movie Set and the performance and dinner at the Maori Village which was highlighted by the Haka dance. Once we arrived on the south island for over 2 weeks, your choices of things to do is really too much to describe as we did so many things. If I was to list some of our favourites, they would be as follows. Starting out in Queenstown, the full day jet boat ride up a river and then returning in a 2 person inflatable Funyak (kayak) ride back down with the current was so much fun. Also, the overnight in a beautiful 20 person catamaran in the fjord laden Milford Sound which included kayaking in the Tasman Sea was amazing. On to the nighttime viewing of the blue penguins, sperm whale watch, hiking and much, much more. But, one of the top highlights for both of us was the HalfDay Heli/Glacier Hike at Mount Cook. Hiking on top of the glacier and down into beautiful ice caves was something we will always remember.

I could go on about more things we did on this trip, but I would like to finish with saying how much we appreciate everything you did to make this trip one our top trips ever. Your organizing skills with our itinerary, your punctuality in getting back to us so fast during the planning process, your professionalism and being a genuine nice person, truly was second to none and we highly recommend you!

Thanks again Monika and thanks to Kimkim for being our No. 1 choice to handle our travel plans.

Bryan and Jill Turkstra
Canada

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 23, 2026

Dear Bryan and Jill,

Wow… thank you so much for this incredible message.

I’m absolutely delighted that your New Zealand adventure was everything you had hoped for — especially knowing it was a special bucket list trip. It was such a pleasure designing this journey for active and adventurous travelers like you!

Thank you again for your trust, your kindness, and your wonderful words. I’m so grateful to have been part of one of your top trips ever.

Warmest wishes from New Zealand,
Monika

We had an amazing trip and Denise was very th...
New Zealand | Jan 29 - Feb 5, 2026

Rhonda
Rhonda M.
Blue Springs, MO | Reviewed on Feb 12, 2026
We had an amazing trip and Denise was very thorough and engaged throughout our trip. We had some cancellations due to weather and Denise was very involved in figuring out a plan B. I can not say enough about the KimKim model of putting a trip together. They can customize a trip or put together a planned itinerary. We have used KimKim for a number of big trips now and can say this is, by far, the best way to efficiently organize a trip. I highly recommend them and Denise is the Bomb putting a... Read more

We had an amazing trip and Denise was very thorough and engaged throughout our trip. We had some cancellations due to weather and Denise was very involved in figuring out a plan B. I can not say enough about the KimKim model of putting a trip together. They can customize a trip or put together a planned itinerary. We have used KimKim for a number of big trips now and can say this is, by far, the best way to efficiently organize a trip. I highly recommend them and Denise is the Bomb putting a New Zealand trip to fruition. Thank you so much for your professionalism and expertise in making our dream trips a reality!
Rhonda McCoy

Hotel Reviews
Grand Suites Lake Tekapo
Lake tekapo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Awesome
The Cinema Suites
Te Anau
Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Activity Reviews
PRIVATE BOUTIQUE WINE TOUR
PRIVATE BOUTIQUE WINE TOUR
Queenstown (NZ)

Ben was an amazing driver/guide. He was knowledgeable and charming, loved this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Te Anau Glow Worm Caves
Te Anau Glow Worm Caves
Te Anau
Quality of Experience
Guides, Drivers and Staff
Transport
Fiordland Pure Wilderness Jet
Fiordland Pure Wilderness Jet
Te Anau

Alex was the best driver and hostess EVER!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Denise Siviter

Perfect New Zealand Adventure -- Thank you Vicky and KimKim!
New Zealand | Feb 2 - Feb 9, 2026

Greg
Greg K.
Ashburn, VA | Reviewed on Feb 11, 2026
We had a terrific time in New Zealand recently and it was in large part to the arrangements that Vicky at KimKim made for us. She recommended and booked hotels in both Aukland and Queenstown; activities in both cities and worked with us to help us create the adventure we wanted in New Zealand. The hotels (Hotel Britomart in Aukland and Sofitel in Queenstown) were beautiful and catered to our every need. The staffs were attentive and engaging. Vicky planned a trip that allowed us time for... Read more

We had a terrific time in New Zealand recently and it was in large part to the arrangements that Vicky at KimKim made for us. She recommended and booked hotels in both Aukland and Queenstown; activities in both cities and worked with us to help us create the adventure we wanted in New Zealand. The hotels (Hotel Britomart in Aukland and Sofitel in Queenstown) were beautiful and catered to our every need. The staffs were attentive and engaging. Vicky planned a trip that allowed us time for curated activities but also time for us to explore and experience New Zealand. The Waiheke Island gourmet wine and food tour was everything we hoped it would be. We had a terrific time with guide Grant and small group of fellow travelers. The real surprise of the trip was how enjoyable the Milford Sound tour was. The views were amazing and Katy, the tour guide did a fantastic job explaining the region, the wildlife and the sights we saw. All around -- this New Zealand trip was an experience we will never forget. We are so grateful for Vicky's care and attention throughout the process. She even spent time with us just prior to travel to go over each day and last minute considerations and suggestions.

Hotel Review
The Hotel Britomart
Auckland

Perfect in every respect. Great staff, terrific room, great restaurant and in the very heart of city by the docks. Wonderful experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Boutique Wine Tour
Private Boutique Wine Tour
Queenstown (NZ)

Phil was a great guide. We enjoyed the day with him. We thoroughly enjoyed our lunch at the vineyard -- the views and ambiance as well as the amazing charcuterie platter that the winery prepared. The tastings were all good. The final tasting at Kinross with Brian was by far the best. Brian was skilled as well as knowledgable on the wine he was sharing.

Quality of Experience
Food
Excellent lunch at the winery's bistro.
Guides, Drivers and Staff
Transport
Milford Sound Scenic Tour & Cruise – Ex Queenstown
Milford Sound Scenic Tour & Cruise – Ex Queenstown
Queenstown (NZ)

Breathtaking views and scenery. Katy our guide and driver was exceptional.

Quality of Experience
Guides, Drivers and Staff
Katy was excellent -- knowledgeable and safe.
Transport
Large, Comfortable Mercedes Van w/Wi-Fi and comfortable seats.
Waiheke Island - The Gourmet Food & Wine
Waiheke Island - The Gourmet Food & Wine
Auckland

Exactly what we had in mind. Grant the guide was perfect for the role. The entire day flew by.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 11, 2026
Hi Greg, Thank you so much for your incredibly kind words! I love hearing about how much you enjoyed your time in New Zealand. I really enjoyed working with you to design this adventure, and I’m so happy Hotel Britomart and the Sofitel were perfect fits. It’s wonderful to hear that Waiheke with Grant and Milford Sound with Katy were such highlights — Milford really does have a way of surprising people in the best way! I’m especially glad the balance of curated experiences and free time... Read more

Hi Greg,

Thank you so much for your incredibly kind words! I love hearing about how much you enjoyed your time in New Zealand.

I really enjoyed working with you to design this adventure, and I’m so happy Hotel Britomart and the Sofitel were perfect fits. It’s wonderful to hear that Waiheke with Grant and Milford Sound with Katy were such highlights — Milford really does have a way of surprising people in the best way!

I’m especially glad the balance of curated experiences and free time felt just right for you. That’s always my goal. 😊

Thank you again for trusting me with your journey —
Vicky

Best Vacation Ever!
New Zealand | Jan 19 - Feb 8, 2026

Patrick
Patrick P.
Minneapolis, MN | Reviewed on Feb 09, 2026
Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to... Read more

Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to Ocean (A2O) bike ride from Lake Tekapo to Oamaru and many other activities, we were both challenged and catered to. Kathrin knew this was a retirement gift to ourselves and we were congratulated at our accommodations and were seated at the best tables in restaurants I think because of her. New Zealand has much to offer the traveler. Not just the beauty of the outdoors... the vendors who take you on outings such as Jake and Unique w/ Rotorua Canopy Tours or Alex with Waimarino, they are professionals as well as very friendly. We also were very thrilled to do the Te Pa Tu Maori Cultural Experience. The food and Maori people were exceptional. There is so much more to mention but suffice it to say that Kathrin at KimKim made this so easy with work she did and the plan she gave us in her TravelBook. We were never in doubt about where to go and what to do. Thank you, Kathrin!

Hotel Reviews
Adina Heritage Christchurch
Christchurch

Great location. Easy walk from the bus depot. This is the largest hotel room we have ever stayed in. It had two levels and a washer dryer. The staff were friendly. We did not eat on site, but there were a few lovely options. We did take advantage of the pool and fitness room. Those staff were also very friendly. I especially liked being able to watch the Australian Open in my room.

Authenticity & Character
Large hallways, stair cases, rooms. Very historic.
Location
Nice base to walk to the various sites in the city.
Staff
Cleanliness & Comfort
Kurow Hotel
Kurow

Historic. Charming. We enjoyed the owners (Michelle (?) and Ross). We ate dinner and breakfast here. Our room was clean, comfortable and updated. We would stay here again.

Authenticity & Character
It is historic and in the process of being updated.
Location
Staff
So friendly.
Cleanliness & Comfort
Lake Ohau Lodge
Lake Ōhau

This was on our Alps to Ocean bike tour. The location is perfect. Great view and two hot tubs (spas). The included dinner was served as a group. You met fellow travelers while seated at larger tables. It was heaps of fun.

Authenticity & Character
You know you are staying in a lodge here. Complete with scant cell coverage :)
Location
Amazing view of the lake.
Staff
Knowledgeable and friendly to tired travelers.
Cleanliness & Comfort
Distinction Heritage Gateway Hotel
Omarama

Great staff, clean rooms and onsite laundry facility. The best part is the restaurant. Relaxed with a beer in the lounge then on to the buffet dinner with the best selection of salads, appetizers, Asian and local dishes and a roast carving station. We also hade a delicious breakfast the next morning. We needed to leaver early and they opened early.

Authenticity & Character
The rooms are huge.
Location
Staff
Cleanliness & Comfort
Some people noted the rooms need updating, but they keep it clean and it is comfortable.
Tongariro Lodge
Turangi

This place is very quaint with great food and staff. Comfortable clean rooms. Slobodan checked us in and really made us comfortable.

Authenticity & Character
See the pictures.
Location
We used this as a base for exploring the area.
Staff
Cleanliness & Comfort
The hot tub (spa) could be hotter, but this place is great.
Highfield Mews Motel
Oamaru

So the check in process was the fastest of any hotel I have ever stayed in. I wish all hotels were ran this way. The staff are competent and chill. The room was clean and comfortable! We loved exploring Oamaru and then relaxing and getting a good night's sleep here.

Authenticity & Character
Location
Easy to find and not located in the busy downtown. Walking to and from gives you the chance to explore the town.
Staff
Chill, competent, efficient.
Cleanliness & Comfort
So clean and comfortable.
MacKenzie Country Hotel
Twizel

This hotel was on our way along the Alps to Ocean bike tour. The breakfast in the morning was very delicious.

Galaxy Boutique Hotel Tekapo
Lake Tekapo

The view of the lake is amazing. The staff were very kind and brought our breakfast to our room. Very comfortable hotel.

Authenticity & Character
The design that emphasizes the view of the lake.
Location
I loved the view. Easy walk from the bus stop. Easy walk to town for dinner.
Staff
I don't remember their names, but they were all so friendly.
Cleanliness & Comfort
The bathroom was very clean.
QT
Queenstown

Off the busy street. Friendly staff, clean and comfortable. I just wish the pool was working. Also, the staff and the food in the restaurant where we ate breakfast were wonderful. Delicious!

Authenticity & Character
Comfortable, good restaurant.
Location
Off the busy street. Nice view.
Staff
They are friendly and outgoing. Always eager to answer questions.
Cleanliness & Comfort
The bed was perfect.
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 10, 2026
Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say. From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track,... Read more

Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say.

From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track, the redwoods of Rotorua, the A2O ride, and all the incredible experiences along the way makes me smile. You embraced every moment so beautifully.

I’m also delighted that the wonderful guides and hosts you met made you feel welcomed and celebrated — New Zealand has a special way of connecting people, and it sounds like you felt that magic throughout your journey.

Thank you as well for your kind words about the planning and the TravelBook. My goal is always to make travel feel effortless and joyful, and I’m so glad you felt supported every step of the way.

Congratulations again on your retirement — what an inspiring way to mark such an important milestone. I’m truly grateful you trusted me with this chapter, and I’m thrilled it became everything you hoped for and more.

Wishing you many more adventures ahead, and memories that continue to brighten your days.

Trip of a lifetime
New Zealand | Jan 13 - Jan 30, 2026

E
Emma M.
Chicago, IL | Reviewed on Feb 09, 2026
Uma did an incredible job building our dream trip to New Zealand. She worked with us to build in Lord of the Rings and nature excursions that were important to us (Highlights included Weta Workshop tour, half day lord of the rings tour in Glenorchy, Mt Tarawera Crater Walk in Rotorua, Kai Bites tour in Christchurch, and Zealandia by Night tour in Wellington). We greatly appreciated her partnership on telling us when we were trying to fit in too much during planning, leaving us with an... Read more

Uma did an incredible job building our dream trip to New Zealand. She worked with us to build in Lord of the Rings and nature excursions that were important to us (Highlights included Weta Workshop tour, half day lord of the rings tour in Glenorchy, Mt Tarawera Crater Walk in Rotorua, Kai Bites tour in Christchurch, and Zealandia by Night tour in Wellington). We greatly appreciated her partnership on telling us when we were trying to fit in too much during planning, leaving us with an itinerary that was the perfect balance of action-packed activities and free time to explore or relax at our leisure for every location. Before departure, she provided a thorough day-by-day itinerary and many resources to prepare us for New Zealand. On the trip itself, she was crucial to our trip remaining on track as we were there at a very rainy time. She took point on rearranging our itinerary when some of our events were cancelled for inclement weather. The restaurant recommendation list was also phenomenal - some of our best meals were at the restaurants they recommended.

Activity Reviews
Lord of the Rings Scenic Tour (Half Day)
Lord of the Rings Scenic Tour (Half Day)
Queenstown (NZ)

We got to see so many filming locations as part of this tour. The guides made sure to calibrate their tour based on who was in attendance, so the super LOTR fan and the casual enjoyer (i.e., my husband and myself) could both appreciate and enjoy their time. They brought a flip book to show the scenes and how they were staged for the film, and Pure Glenorchy was also able to get us onto a privately owned location for the Hobbit and to get a better view of Isengaard. And of course the photo opportunity at the end was an awesome touch. It even included a break for afternoon tea in the park in Glenorchy!

Quality of Experience
Guides, Drivers and Staff
Transport
Amiki Cultural Food Tours - Kai Bites
Amiki Cultural Food Tours - Kai Bites
Christchurch

Ash was an amazing tour guide for the Kai Bites tour. She took us around to her favorite spots, taking care to point out important history, art, and buildings around Christchurch, including spots that we would not have thought to check out or would have noticed on our own. Ash made sure to point out shops that features local artisans so we could bookmark them for our own time, and when we mentioned our dinner reservation plans, she helped pick out a menu of must haves (which were, to no surprise, amazing recommendations). She clearly has a love for her work and sharing great food with others, and it was such a delight to spend the time with her, which made this a top excursion on our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Zealandia by Night
Zealandia by Night
Wellington

This was the best part of the trip as someone looking forward to the diverse bird wildlife of New Zealand. The guides were so informed and clearly passionate about their work, so the audio tour component was very informative. We were able to see little spotted kiwis in the wild, a Ruru, and multiple tuatara. And it felt more intimate as a small group walking through Zealandia after dark with provided red flashlights to be able to search the brush for wildlife.

Quality of Experience
Guides, Drivers and Staff
Crater Walk on Mount Tarawera
Crater Walk on Mount Tarawera
Rotorua

The experience of this rewarding hike was phenomenal. The guides were kind and so fun, helping take photos and explain everything you could see from the top of the crater. The skree down into the crater was the highlight, with the best part being able to go quickly at the bottom.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Feb 09, 2026

Hello Andrew & Emma,

Thank you so much for your kind words and the elaborate review. I absolutely loved working with you both for your New Zealand Holiday.

Please keep in touch. I would be delighted to see you again in our beautiful country.

Best,
Uma

We have sent Monica a nite of thanks as she w...
New Zealand | Jan 12 - Jan 31, 2026

T
Teri D.
Canada | Reviewed on Feb 07, 2026
We have sent Monica a nite of thanks as she was beyond amazing if I could give her 10 stars I would. Read more

We have sent Monica a nite of thanks as she was beyond amazing if I could give her 10 stars I would.

Hotel Reviews
Escape to Picton
Picton

Excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beyond excellent
Fyffe Country Lodge
Kaikoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Mayfair
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pen-y-bryn Lodge Oamaru
Oamaru
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lord Clyde

Excellent beyond Excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubtful Sound Overnight Cruise - Real NZ Fiordland Navigator
Manapouri
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Central Private by Naumi Hotels
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hana Lodge
Rotorua

Excellent all around

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M Social
Auckland
Authenticity & Character
Location
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 08, 2026

Thank you so much for your kind words, Terri! It was such a pleasure planning your trip for the whole group and I’m so glad everything went smoothly. I hope you all made wonderful memories! Take care, Monika

New Zealand was everything we hoped it would ...
New Zealand | Jan 29 - Feb 5, 2026

Rich
Rich B.
Dallas, TX | Reviewed on Feb 06, 2026

New Zealand was everything we hoped it would be. Denise with KimKim was an amazing member of our team . She was in communications on a regular basis. We did have a couple weather situations. No one can control those, she was out ahead of each one offering guidance and options….thank you.
We would recommend KimKim to anyone and betting we will be back!

Local specialist: Denise Siviter
Denise
Denise Siviter
Local specialist in Bay of Plenty, New Zealand | Replied on Feb 08, 2026

Kia ora Rich and Jana

Thank you for your lovely review, it was a pleasure working with you both as well as Rhonda and Michael.
I am so pleased you had a great time even if the weather disrupted your plans on a couple of the days.
Take care and hopefully see you revisit New Zealand again at a later date.
Warm Regards
Denise 🥝

All our trips were great, we enjoyed Milford ...
New Zealand | Jan 17 - Jan 30, 2026

Laura
Laura P.
Kansas City, MO | Reviewed on Feb 05, 2026
All our trips were great, we enjoyed Milford Sound and the Kapiti Coast tours very much, as well as Zealandia and Mt. Cook. The glacier boat trip was fantastic. We also liked the Cook Strait ferry and coastal train ride to Christchurch. The Hobbiton tour was surprisingly enjoyable. The half day Queensland tour was fun, too. Thanks, Kimkim! Read more

All our trips were great, we enjoyed Milford Sound and the Kapiti Coast tours very much, as well as Zealandia and Mt. Cook. The glacier boat trip was fantastic. We also liked the Cook Strait ferry and coastal train ride to Christchurch. The Hobbiton tour was surprisingly enjoyable. The half day Queensland tour was fun, too. Thanks, Kimkim!

Hotel Review
The Hermitage Hotel
Mount Cook Village

We enjoyed the views from our room, the glacier boat trip, and the Sir Edmund Hilary museum.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 13, 2026

Dear Laura and Thomas,
Thanks for the lovely review !! It was a pleasure to work with you and I am very happy you liked the trip so much. New Zealand is really an amazing destination. I'll be happy to work with you to arrange another trip to one of our other destinations!!

Liz

EXCELLENT TRIP
New Zealand | Jan 12 - Feb 2, 2026

Ruth
Ruth R.
Chicago, IL | Reviewed on Feb 05, 2026
Everything Kathrin had arranged for us was amazing. Our accommodations were stunning, the scenery was stunning, the people were kind, the food was delicious. Most wonderful place we've ever been. Kathrin did an excellent job getting to know us so she could schedule what we love. Read more

Everything Kathrin had arranged for us was amazing. Our accommodations were stunning, the scenery was stunning, the people were kind, the food was delicious. Most wonderful place we've ever been. Kathrin did an excellent job getting to know us so she could schedule what we love.

Hotel Review
Queenstown House Boutique B&B
Queenstown

Rooms are very comfortable with gorgeous views. Breakfast is delicious. Maryann was a very gracious hostess.

Authenticity & Character
Location
The view
Staff
Cleanliness & Comfort
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 10, 2026

Hearing this absolutely makes my day. It was such a joy getting to know you both and shaping a trip that truly reflected what you love. Knowing that the accommodations, the scenery, the people, and the food all came together to create your most wonderful experience means the world to me. Thank you for letting me be part of something so special. Wishing you continued joy and all the very best in health as you carry these memories with you.

Short but GoodAlthough our trip was cut short due to an acc...
New Zealand | Jan 12 - Feb 2, 2026

Mike
Mike R.
Chicago, IL | Reviewed on Feb 03, 2026
Although our trip was cut short due to an accident, I must say that all the people guiding on the various activities were excellent. The crew on the Funyak safari in Glenorchy were great, as was Tony on our Harbor tour in Akaroa. Read more

Although our trip was cut short due to an accident, I must say that all the people guiding on the various activities were excellent. The crew on the Funyak safari in Glenorchy were great, as was Tony on our Harbor tour in Akaroa.

Hotel Reviews
Oakridge Resort
Wanaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalet Boutique Motel
Tekapo
Location
Cleanliness & Comfort
Newton Heights Bed and Breakfast and self-contained apartments
Akaroa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown House Boutique B&B
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Penguin evening Tours Akaroa
Blue Penguin evening Tours Akaroa
Akaroa

This is where my wife had her accident. No fault of the guides or trip itself. I add this review to say thanks to the young lady who drove us back to Akaroa. I don't remember her name, but thank you

Kayak Tasman Glacier Lake
Kayak Tasman Glacier Lake
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo
Quality of Experience
Guides, Drivers and Staff
Safari of the scenes Glenorchy (LOTR)
Safari of the scenes Glenorchy (LOTR)
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Dart River Funyak Safari
Dart River Funyak Safari
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 15, 2026

Hi Mike,

Thank you for taking the time to share your experience. We’re very sorry your trip was cut short, and we hope you’re recovering well. It’s great to hear that the Funyak safari team in Glenorchy and Tony in Akaroa made a positive impact during the time you did have. We’ll be sure to pass your feedback along to them.

Wishing you all the best,
Kathrin

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