Kimkim Trip Reviews for New Zealand

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(18 reviews)
Read 18 verified reviews by travelers who booked their trip on kimkim.

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Wonderful cycling (South Island of New Zealand) · New Zealand - Mar 1 - Mar 15, 2020

Traveler: Penelope C. - Local specialist: Valentin Puech

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our... read more

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our luggage transported and the organizations of shuttles to and from airport, train and buses and the bicycle company to provide bicycles, support and guidance for the cycling and even suggestions for hikes to do at Mt Cook. Certainly a most memorable experience and a patch of blue while the storm clouds of Covid-19 gathered. We finished the trip on a real high with many lovely memories to carry us through our isolation/quarantine on returning home.

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thank you so much Penny, it was a pleasure helping you organising your trip! All the best. Valentin

Magical New Zealand · New Zealand - Mar 3 - Mar 16, 2020

Traveler: Blaine M. - Local specialist: Eloise Le Bout

Thanks to Eloise for planning our wonderful trip thru New Zealand. The highlight of our trip was staying at the Matuka Lodge in Twizel(Mount Cook). The flight over the glaciers were beyond memorable. The whole itinerary was very well planned and everything went smoothly. Thanks for all the recommendations. Till the next time.

Eloise Le Bout profile photo
Eloise Le Bout, local specialist, responded to this review:

Thank you Blaine, I am glad to read you enjoyed your trip in our beautiful country! I wish you some fantastic trips to come and will be happy to have you back in New Zealand if you wish to come back!
Kind regards
Eloise

Valentine created an awesome itinerary for us... · New Zealand - Feb 20 - Feb 27, 2020

Traveler: Simon R. - Local specialist: Valentin Puech

Valentine created an awesome itinerary for us! If I were to pick out the best highlight (which is hard because everything was awesome!) I'd say it was the Waimarino glow worm evening kyak tour which was absolutely fabulous. However, everything was great from the moment we arrived in Auckland, to the whale and dolphin watching, to the wine tasting on Waiheke island, to the Hobbiton movie set, hiking around Wai O Tapu, and hanging out next to the stunning ocean in Tauranga. We had an amazing time in our 7 days in NZ!

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Many thanks Simon for your review! Very glad you enjoyed your trip and our recommendation, all the best

Stellar trip to South Island New Zealand · New Zealand - Feb 8 - Feb 17, 2020

Traveler: Elizabeth M. - Local specialist: Valentin Puech

Had a great experience with KimKim and Eloise who booked our travel for our honeymoon in New Zealand. As a seasoned traveler, I usually book my own travel, however the ease and quality of our trip reserved with kimkim has forever changed how I will book future trips! We gave Eloise the places and activities we were interested in and she put together a stellar itinerary where we had flexibility but structure to our trip. It felt like we were on a private self-guided tour. We wanted to hike and... read more

Had a great experience with KimKim and Eloise who booked our travel for our honeymoon in New Zealand. As a seasoned traveler, I usually book my own travel, however the ease and quality of our trip reserved with kimkim has forever changed how I will book future trips! We gave Eloise the places and activities we were interested in and she put together a stellar itinerary where we had flexibility but structure to our trip. It felt like we were on a private self-guided tour. We wanted to hike and bike and she put us in the best spots to adventure - we loved the bike trip from the town of Clyde and hiking around Mt. Cook and Wanaka. When our 3 day trek on the Routeburn was cancelled due to weather, she re-booked us at another location, and I was so relieved to have someone else worry about the details especially when there were changes outside of our control. Will book a future trip with kimkim, and many thanks to Eloise for guiding us right!

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Hi Elizabeth,
Thank you very much for this lovely feedback on your trip. I am glad to read that you loved it this much! I wish you a very good day and plenty of fabulous trips to come!
Hopefully see you again in New Zealand.
Kind regards
Eloise

South Island, New Zealand 16 days 19 January... · New Zealand - Jan 19 - Feb 3, 2020

Traveler: carol w. - Local specialist: Valentin Puech

South Island, New Zealand 16 days 19 January through 03 February, 2020. Kimkim organized our self drive 16 day trip of South Island. It was perfect from start to finish. All the BnBs were fabulous. Having a local NZ phone was a great addition for contacting hosts of our arrivals and to check on excursions. Promt refund issued for a cancelled excursion. Would highly recommend and would use again to put a trip together.

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thanks a lot Carol for your great feedback, we are very happy you had an amazing trip! Best wishes from our Auckland team

Ira

Great trip. · New Zealand - Jan 24 - Feb 2, 2020

Traveler: Ira H. - Local specialist: Eloise Le Bout

Great trip. I especially enjoyed City Lights and Kamana Lake Hotel.

Eloise Le Bout profile photo
Eloise Le Bout, local specialist, responded to this review:

Thank you Ira, I am happy to read that you loved your stay and our choice of accommodation. Have a great day and hope to see you again in our beautiful country.
Kind regards
Eloise

Family Adventure to NZ really lives up to its hype! · New Zealand - Dec 25 - Jan 8, 2020

Traveler: Helen M. - Local specialist: Emeline Rose

Emeline did a phenomenal job carefully exploring and matching our desired sites, interests, activities, budget and timeframe with an action-packed itinerary and travel arrangements that were perfect for our family’s first trip to New Zealand. Having limited knowledge of the country nor time to plan ourselves, we really relied on Emeline’s expertise and guidance. She did not let us down! Highlights included mountain biking in the Redwoods Forest of Rotorua, hiking the Tongariro Alpine... read more

Emeline did a phenomenal job carefully exploring and matching our desired sites, interests, activities, budget and timeframe with an action-packed itinerary and travel arrangements that were perfect for our family’s first trip to New Zealand. Having limited knowledge of the country nor time to plan ourselves, we really relied on Emeline’s expertise and guidance. She did not let us down! Highlights included mountain biking in the Redwoods Forest of Rotorua, hiking the Tongariro Alpine Crossing, wine tasting in Martinborough, whitewater rafting in Queenstown, a cruise on the Milford Sound, exploring the Te Anau Glowworm caves, jet boating and hiking along the Matukituki River by Wanaka and hiking the Hooker Valley in the shadow of Aoraki Mount Cook. She really helped us to optimize our 15 days, steering us away from locations that were not feasible if we wanted to contain time we’d spend in the car each day, while suggesting local highlights to take in as we travelled. We especially enjoyed our boutique, B&B accommodations in Rotorua, Wanaka and Twizel. Emeline and the Once Upon a Trip team were very responsive to our last minute booking requests and any questions we had. Trip was a success... our adult daughters want to travel again with us! Looking forward to our next trip to New Zealand and engaging Emeline in the planning!

Marilyn

New Zealand is beautiful · New Zealand - Dec 20 - Dec 30, 2019

Traveler: Marilyn L. - Local specialist: Valentin Puech

New Zealand is beautiful and definitely worth every minute there! So much to see and hard to choose! Kimkim helped to set a great itinerary after me having to narrow down the list! The best hotel we stayed in was the Park Queenstown Hotel, great location, staff and food!! Spend some time in Auckland! Downtown was a bit of a mess due to the construction of an expanded light rail, but by far my favorite city I’ve visited, relaxing, interesting, diverse and lovely people. Standout was the Hotel... read more

New Zealand is beautiful and definitely worth every minute there! So much to see and hard to choose! Kimkim helped to set a great itinerary after me having to narrow down the list! The best hotel we stayed in was the Park Queenstown Hotel, great location, staff and food!! Spend some time in Auckland! Downtown was a bit of a mess due to the construction of an expanded light rail, but by far my favorite city I’ve visited, relaxing, interesting, diverse and lovely people. Standout was the Hotel DeBrett, great location near sights and lovely walking and shopping streets, Mount Cook so beautiful and worth the trip as well. Thanks again Kimkim

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thanks a lot for your review and great photos! It's been a pleasure organizing your trip, all the best

Valentin

I have had very good experience · New Zealand - Dec 3 - Dec 20, 2019

Traveler: Baruch Z. - Local specialist: Valentin Puech

I have had very good experience . All people I interacted with (Valentin, Eveline and Ben) were very professional and skill. I am sure that will be happy to advice this local specialists to my friends/

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thanks a lot Baruch for the great feedback! Our communications have been a pleasure. Have a great end of the year and festive season!

Michael

Where do I start but to say .... · New Zealand - Nov 18 - Dec 2, 2019

Traveler: Michael F. - Local specialist: Eloise Le Bout

what was planned by Eloise our guide, was brilliantly put together. I had an idea of the places where to go and with a little tinkering between ourselves Eloise came up with, for us, a perfect tour. Everything was smooth from the moment we were picked up at the airport, to the moment we were dropped off for our return. Knowing that everything was booked and paid for when we arrived at each accommodation, and tour meant there was never a concern with any payments. The only thing we had to... read more

what was planned by Eloise our guide, was brilliantly put together. I had an idea of the places where to go and with a little tinkering between ourselves Eloise came up with, for us, a perfect tour. Everything was smooth from the moment we were picked up at the airport, to the moment we were dropped off for our return. Knowing that everything was booked and paid for when we arrived at each accommodation, and tour meant there was never a concern with any payments. The only thing we had to concern ourselves with and put our hand in our pocket for was where to get something to eat and drink on each day. The only blip was that our trip to Milford Sound was cancelled due to bad weather, but the weather is beyond anyone's control.
Highlights for us was Lake Tarawera and the thermal beach, Akaroa for penguin watching, which turned out to be a quaint little town also, and whale watching in Kaikoura to which the company concerned upgraded us to a helicopter flight so we had an added bonus to boot.
All in all the tour Eloise put together for us was just what we wanted and if I am ever to go back to New Zealand, I know who I will contact; Eloise, watch out for my next call !

Eloise Le Bout profile photo
Eloise Le Bout, local specialist, responded to this review:

Thanks a lot Michael for this very kind review. I am so glad you and Balbinita enjoyed New Zealand, and your trip that much. And what a lucky surprise for you to have had a free upgrade from our partner in Kaikoura, for your flight over the whales.
I will watch our for your next call then :), and hopefully next time you visit, the weather at Milford Sound will be welcoming!
Eloise

One of my favorite trips EVER · New Zealand - Nov 16 - Nov 26, 2019

Traveler: Geena U. - Local specialist: Emeline Rose

Every guide we had, and every employee at all the bed and breakfasts/motels we stayed at, were so kind, helpful and thoughtful. Emiline created an amazing trip for us unlike anything we’ve experienced before. Makes me wanting to come back to New Zealand for more! The itinerary was very detailed and Emiline was always very immediate with her response and helpful all along the way, from the planning to while we were on the trip and had some weather mishaps. Thank you Kimkim for yet another unforgettable trip for us!

Emeline Rose profile photo
Emeline Rose, local specialist, responded to this review:

Kia Ora Geena,

Thank you for your nice feedback! I'm very glad you enjoyed your trip to New Zealand and got the chance to complete the Routeburn Track.
I hope you get the chance to come back, maybe to explore the North Island ?

JESSICA

Lord of the Rings and Scenic Sights · New Zealand - Jun 29 - Jul 7, 2019

Traveler: JESSICA T. - Local specialist: Valentin Puech

Thanks so much to Valentin for planning our amazing trip. Everything was so well organised and our trip flowed seamlessly. Our trip incorporated everything we wanted to see and more. The accommodation Valentin chose for us were all fantastic, the hosts made us feel right at home. Looking forward to booking our next trip with Kim Kim.

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thanks so much Jessica for you kind feedback and great pictures! I'm glad you had a good time in Aotearoa, and all the best for you in Aussie. Feel free to get in touch if you ever want to come back!

A short adventure from Auckland NZ · New Zealand - Apr 20 - Apr 26, 2019

Traveler: Jane G. - Local specialist: Valentin Puech

We traveled a lot and It was our first time to try a self guided tour. It’s an amazing experience since we have our time and choices to maneuver which places we like and explore. It’s an adventure that time is not pressured but it’s laid out for you to venture. As long as your provided SIM card is activated then everything is easy. Our best unforgettable adventure is the hike to Mt Tarawera by kaitiaki adventure which was arranged by Kimkim and the thermal spa . Breakfast was substantial... read more

We traveled a lot and It was our first time to try a self guided tour. It’s an amazing experience since we have our time and choices to maneuver which places we like and explore. It’s an adventure that time is not pressured but it’s laid out for you to venture. As long as your provided SIM card is activated then everything is easy. Our best unforgettable adventure is the hike to Mt Tarawera by kaitiaki adventure which was arranged by Kimkim and the thermal spa . Breakfast was substantial and accommodations are acceptable. Valentin our tour organizer, was quick to respond and understand our interest and so we are happy and contented with our NZ adventure. I highly recommend Kimkim but make sure to have more time in NZ rather than just one week . I’ll definitely come back in the near future with more time. Kia Ora ! We are happy camper, thank you very much.

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Kia Ora Jane and thank you very much for this great feedback! I'm really glad you enjoyed self-driving and that we were able to come up with the right suggestions for your trip. Feel free to recommend us and I wish one day you'll be able to come again for a longer trip, who knows!

Trip to New Zealand · New Zealand - Feb 21 - Mar 9, 2019

Traveler: Chelsea M. - Local specialist: Valentin Puech

Everyone we interacted with from the beginning of our trip planning to wrapping up was excellent. Valentin helped us build the perfect trip and patiently answered all of our questions along the way. Each and every bed & breakfast owner was extremely professional, welcoming, and helpful and we also found KimKim's partner company in NZ to be well-regarded. This trip was the perfect way to view the beautiful country of New Zealand and so much of what it has to offer. At one point, we had in our... read more

Everyone we interacted with from the beginning of our trip planning to wrapping up was excellent. Valentin helped us build the perfect trip and patiently answered all of our questions along the way. Each and every bed & breakfast owner was extremely professional, welcoming, and helpful and we also found KimKim's partner company in NZ to be well-regarded. This trip was the perfect way to view the beautiful country of New Zealand and so much of what it has to offer. At one point, we had in our notes that breakfast was included, but it was not reflected in the B&B's notes. The B&B called the company and it was quickly resolved with the company absorbing the cost of the mistake. We thought this was fair and a very good business practice. Valentin even called us once during the trip to check in and make sure everything was going well and see if he could offer any recommendations or assistance. This was our second trip with KimKim and we found their services once again to be a great value. We enjoyed collaborating on the itinerary where we wanted, but letting Valentin fill in the details with his extensive knowledge and spot-on recommendations. Thank you!

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thank you so much Chelsea for these kind words, I am very happy you had a great time in Aotearoa and that you appreciate our expertise and assistance. All the best and you know where we are if you ever want to come to NZ again!

New Zealand · New Zealand - Jan 31 - Feb 16, 2019

Traveler: Heather F. - Local specialist: Valentin Puech

Valentin gave us an itinerary that well suited our needs. We were able to cover a lot of territory in a relatively short stay. All of our reservations and arrangements went according to plan. A highlight in the South Island was the cruise on Milford Sound, but the overall scenery was very beautiful. We appreciated that city accommodations were on the edge of town to avoid city driving. In the North Island we especially enjoyed the Waimangu Volcanic Valley, Hobbiton and also a day trip we took took to Waipu. Again the scenery was absolutely beautiful all along the way.

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Hi Heather,
Thanks a lot for your wonderful review!
I am so happy you had a good time and enjoyed our beautiful scenery!
You got to see the highlights of both islands in a relatively short stay but there are many other beautiful locations to explore, if you ever want to come back to NZ, it would be a pleasure to organize your trip again!
All the best to you and thanks again !

Dream cycle trip · New Zealand - Jan 4 - Jan 20, 2019

Traveler: Clare F. - Local specialist: Valentin Puech

Overall I enjoyed a really cool holiday. My highlights were definitely the cycling days, and particularly doing the Twin Coast Trail. It was brilliant to have the shuttle services and flexibility around accommodation for that as well as for the Haureki Trail. While I also enjoyed cycling Waiheke Island, the cycle hire place was less helpful which limited the cycling I felt confident to do.

The walking aspects of my trip were good - certainly the Park Run events were great, but the other... read more

Overall I enjoyed a really cool holiday. My highlights were definitely the cycling days, and particularly doing the Twin Coast Trail. It was brilliant to have the shuttle services and flexibility around accommodation for that as well as for the Haureki Trail. While I also enjoyed cycling Waiheke Island, the cycle hire place was less helpful which limited the cycling I felt confident to do.

The walking aspects of my trip were good - certainly the Park Run events were great, but the other walks I was interested in were a bit hit and miss. I found it difficult to get information about suitable walks, and perhaps the biggest disappointment was being located quite a distance from Turangi, which meant I didn't get to do any of the walks in that area, although I had indicated I wanted to do that.

However, the places I went to were interesting and there was generally a lot to do. The accommodation was good and the car hire worked.

Best accommodations: Blue Water Motel in Tairua, Scenic Hotel in Paihia and Left Bank in Kaikohe.
Most challenging accommodations: i) Heritage Collection Waitakere Estate - while in a magnificent setting with great views of Auckland, they provided basically no information about what to do on site and near by. Even if they had, it would have been challenging due to the steep terrain and and lateness of arrival. There was also no offer to clean the loo despite indicating to the front desk that it was not up to par. Etc. And ii) Palm Motel Waihi, which was just a long way from the shops/cafes when you don't have a car.

The planned activities/tours were all good. And the freedom to take up other activities worked well for me, although the ultimate cost of these was far more than I expected. Highlights: seeing the massive Kauri trees in Waipoua Forest (and around), dinner up the tower in Auckland and fish and chips in Mangonui, and the Te Toto Gorge.

I definitely appreciated the follow-up by Valentin and knowing that I had someone to contact if I had any difficulties.

So all good - and in the end, I had a relaxing and very enjoyable holiday. Thanks!!:)

Sightseeing South Island · New Zealand - Dec 28 - Jan 9, 2019

Traveler: Bernadette B. - Local specialist: Kelly Fitzgerald

Christchurch accommodation was awesome. All accommodation was clean and comfortable. Really helpful at the Geraldine place. Loved the Vintners retreat as well.

Great trip Kimkim a big thank you

Memories · New Zealand - Dec 17 - Dec 22, 2018

Traveler: Shelagh T. - Local specialist: Kelly Fitzgerald

Kelly and Valentin both did an amazing job, all our accommodation was first class, loved the wineries tour although that was probably because we were only 4 people , Ken our driver was great.