Kimkim Trip Reviews for New Zealand

4.9
Based on 313 ratings
Read 313 verified reviews by travelers who booked their trip to New Zealand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

pre tour travel
New Zealand | Feb 5 - Feb 24, 2026

C
cathy l.
San Jose, CA | Reviewed on Apr 16, 2026
Michelle provided a great itinerary for us which ultimately reflected our desires perfectly. I was unclear about what we really wanted and she was wonderful with information and recommendations that were a significant improvement over my ‘ google’ knowledge. Communication before and during the trip was seamless. We had some problems with a rental car which required a hastily changed itinerary; she was available and very helpful. This was my first experience with a travel planner- very... Read more

Michelle provided a great itinerary for us which ultimately reflected our desires perfectly. I was unclear about what we really wanted and she was wonderful with information and recommendations that were a significant improvement over my ‘ google’ knowledge. Communication before and during the trip was seamless. We had some problems with a rental car which required a hastily changed itinerary; she was available and very helpful. This was my first experience with a travel planner- very positive overall!

Hotel Reviews
Fiordland Jewel
Milford Sound

A very special experience- first class and a unique way to see the fjord. Our Captain has an intimate history and experience in the sound and his presentation was truly superb

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown Park Boutique Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Milford Sound overnight Cruise - Fiordland Jewel
Milford Sound overnight Cruise - Fiordland Jewel
Milford Sound

This was the perfect way to see the Sound

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Apr 17, 2026

Thanks for your feedback Cathy. I am so glad when people mention they see the value of using a real travel specialist instead of AI to plan their trip, not just for a better itinerary but we are there to help if anything doesn't go quite as planned. Happy future travels with Kimkim!

Greatest Itinerary to New Zealand
New Zealand | Mar 15 - Apr 6, 2026

Mary
Mary K.
Philadelphia, PA | Reviewed on Apr 15, 2026
This wonderful trip was one of much research and planning. This was all made easy and uncomplicated working on with the local, fun, helpful Kimkim specialist, Monika. She took us on a journey before we even took our first flight. Monika was available to us throughout our 23 day trip, by phone or email and kept us up to date on any changes. We had a day by day itinerary created by Kimkim that was on an app on our phone, which was invaluable. There are so many highlights to this trip, including... Read more

This wonderful trip was one of much research and planning. This was all made easy and uncomplicated working on with the local, fun, helpful Kimkim specialist, Monika. She took us on a journey before we even took our first flight. Monika was available to us throughout our 23 day trip, by phone or email and kept us up to date on any changes. We had a day by day itinerary created by Kimkim that was on an app on our phone, which was invaluable. There are so many highlights to this trip, including the Milford Sound lead by the lovely Olivia, the Dart River excursion, cycling the Dunstan Trail, oh and how can I forget taking a water taxi to Tasman National Park. Each day was full of adventures, loved staying in Oliver's Lodge in Clyde (originally a horse stable) there was so much to see and do each day.. our last night in Auckland was super fun, our dinner at Ahi restaurant was a true experience immersed in food from land and sea of New Zealand. This trip was very special to my husband and I, one with many fond memories of a beautiful country and its people. Kimkim is a perfect choice to help you put this wonderful trip together. Super great job Monika!!

Hotel Reviews
Olivers Lodge
Clyde

Charming Lodge, exquisite breakfast and lovely innkeepers

Authenticity & Character
It is within an old horse stable, can't get more authentic. Great Restaurant on site!
Location
Tiny town, this was smack in the middle, easy to walk around without using our car
Staff
Very caring innkeepers!
Cleanliness & Comfort
Dunluce Bed and Breakfast
Te Anau

Wonderful comfortable Inn

Authenticity & Character
Charming and Homey
Location
Beautiful views
Staff
Hannah the host, extremely helpful and friendly
Cleanliness & Comfort
Queenstown Park Boutique Hotel
Queenstown

Best breakfast in town! What a delightful place to stay, just a couple blocks from downtown . Easily walkable to all. Clean, well appointed, friendly place.

Authenticity & Character
Little touches throughout hotel, nice art work and photos
Location
Walkable
Staff
Lou at the front desk!
Cleanliness & Comfort
Great bed
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 15, 2026

Hi Mary and Mark,

Thank you so much for your beautiful message—it truly means a lot to me. I’m so happy to hear how much you enjoyed your time in New Zealand and that the trip created such special memories for you both. I also loved seeing your photos—you both looked so happy!

It was an absolute pleasure working with you, and I loved being part of your journey.

Wishing you many more wonderful travels ahead.

Warmest regards,
Monika

New Zealand was Wonderful
New Zealand | Mar 17 - Apr 8, 2026

D
Don P.
Overland Park, KS, USA | Reviewed on Apr 10, 2026
For us, this was a long trip but the folks at KimKim and their local specialist Monica at Once Upon a Trip took great care of us. Every day was filled with a new adventure. The weather was perfect for all but the last day of our trip making it even better. I will say that even though people say that New Zealand does not have mosquitos - they do! Along with sandflies. Bring some deet repellent and you should be ok. Read more

For us, this was a long trip but the folks at KimKim and their local specialist Monica at Once Upon a Trip took great care of us. Every day was filled with a new adventure. The weather was perfect for all but the last day of our trip making it even better. I will say that even though people say that New Zealand does not have mosquitos - they do! Along with sandflies. Bring some deet repellent and you should be ok.

Hotel Reviews
Naumi Hotel Wellington
6141

We really enjoyed our stay at Naumi Hotel Wellington. It is right off of Cuba street where we could walk to everything - including Te Papa, the National Museum (very good). There is a nice pickup spot for ride sharing on the other side. Breakfast was very good. If you did not like what was on the buffet you could order fried eggs or an omlet. We stayed there three nights and had dinner at three different restaurants less than a block from the hotel. I will say that the decor was very stripey (you will understand once you get there).

The Dairy Private Hotel by Naumi Hotels
Queenstown

This hotel's location was excellent. We were able to walk into Queenstown's downtown, gardens and docks very easily. It costs extra to park here and parking is limited so make sure you talk to them before you get into town. There is no elevator for your luggage but one of the staff happily took them up to the higher floor for us. The room was clean.

Distinction Te Anau Hotel And Villas
Te Anau

Great hotel with a great location. We walked to everywhere. The breakfast was great for a hotel that serves a lot of tour groups. The room was very clean. We also were able to do our laundry right in the hotel (once we got change from the front desk). Everyone was ver friendly.

Mohua Park Catlins Eco Accommodation
Tawanui, RD 2, Owaka

One of our more unique stays on our trip. This one-room cabin is very isolated but once we got here it was wonderful. We stayed here two nights. Our tour guide got us a package where breakfast and dinner were provided. The unit had a stove, an outdoor grill and a refrigerator. We had steaks waiting to grill and the first night we had a pasta salad and the second night a broccoli salad. For breakfast there were eggs to cook up and yogurt or milk with some granola. Outside, was a sheep farm for as far as you could see. Needless to say, the stars were very bright. They also had a very nice hot tub large enought for two to fit comfortably (and look at the stars). Our host was very friendly and gave us ideas as to what to do.

Pen-y-bryn Lodge Oamaru
Oamaru

What a place! The rooms were great, the hosts were wonderful and what a breakfast! They had a nice happy hour for us as well. The only drawback was that we had a 2nd floor room and there were no elevators. Also, the parking is a little tight but everything worked out just perfect. The hosts really know the area very well and were very friendly. The location is not downtown but that was actually very nice. It was only a 10 or 15 minute drive to the Little Blue Penguin Colony and Bushy Beach.

Galaxy Boutique Hotel Tekapo
Lake Tekapo

The skylight in the room was interesting. We could walk to the lakeshore from the hotel but we typically drove as there was plenty of parking. The parking at the hotel was ok but kind of tight. While they gave you an option to eat breakfast in your room, we instead at at their breakfast area (which was small but very well orgainzed). The view outside of our window was gorgeous.

The Vicarage Geraldine
Geraldine

A very nice hotel. However, if you happen to be located on the 2nd floor be aware that there are no elevators. Breakfast is right next store which was fine. The town is small but it has a nice walkway behind the hotel. There was plenty of room to park your car but you will not need it in town as there are lots of shops and several restaurants within easy walking distance.

Fable Christchurch
Christchurch

An excellent hotel with an excellent location. It is just a few steps from the main Christchurch Trolley (which we took advantage of). It was also very close to lots of places to eat for dinner. The breakfast was also very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier

The Art Deco Masonic Hotel was fantastic, especially getting a suite with a dining room and two bathrooms. The location was perfect, and exploring the Art Deco history of Napier added to the experience. It was very impressive and enjoyable.

Millennium Hotel Rotorua
Rotorua

The Millennium Hotel Rotorua was okay, but not as charming as other accommodations on our trip. Staff seemed overworked, especially in the dining area. The location was great, which was a redeeming factor. Just wasn't as personal or cozy as other spots.

Activity Reviews
Art Deco Vintage Car Tour
Art Deco Vintage Car Tour
New Zealand

The Art Deco Vintage Car Tour in Napier was a delightful surprise. We toured in a 1930s car and learned a lot about the city's Art Deco history, including its recovery from a massive earthquake. It was surprisingly engaging and exceeded our expectations.

Queenstown Wine Sampler tour (half day)
Queenstown Wine Sampler tour (half day)
Queenstown (NZ)

The Queenstown Wine Sampler tour itself was fun once it got started, but finding the meeting location was a nightmare. Instructions were unclear, and GPS misled us. It needs to specify cross streets and better signage for Altitude's Wine Tasting Tour. The tour itself made up for the initial stress.

Sunrise Tour at Mohua Park
Sunrise Tour at Mohua Park
Papatowai

The Sunrise Tour at Mohua Park was a bit disappointing due to timing. The guide was great, but the timing resulted in not being able to see the penguins as they were molting. It was still beautiful, but not seeing the wildlife as expected was a letdown.

Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua

The Glowworm Kayak Tour was a fun adventure. We loved kayaking at night, and the weather was perfect. The tour provided coats, pants, and shoes, but it wasn't clear beforehand, so we brought unnecessary stuff. Better communication on equipment would improve the experience.

Wellington Lord of the Rings Tour - Full Day  LOTR tour
Wellington Lord of the Rings Tour - Full Day LOTR tour
Wellington

The Wellington Lord of the Rings Tour was incredible. Our guide did a great job, showing us not only Lord of the Rings locations but also giving us a fascinating tour of the city. He showed us unique spots, like a weaving mill, which was very interesting. We loved the personalized experience.

Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

The Hobbiton Movie Set Tour was absolutely amazing. It was the perfect day, and the gardens were phenomenal. Loved seeing the Shire and all the Hobbiton charm. It was a standout for sure!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 14, 2026

Hi Don,

Thank you so much for your kind words — I’m really happy to hear you had such a great trip in New Zealand. It was a pleasure helping you plan it!

Wishing you many great travels ahead !

Warm regards, Monika

Amazing itinerary! Michelle was professional ...
New Zealand | Mar 11 - Mar 26, 2026

Bob
Bob C.
Miami, FL | Reviewed on Apr 09, 2026

Amazing itinerary! Michelle was professional and always customer-focused. Highly recommended.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Apr 15, 2026

Thanks so much for your review Bob, it was great working with you on the New Zealand itinerary.

Our NZ trip was amazing!!
New Zealand | Mar 17 - Apr 3, 2026

M
Meredith N.
Kansas City, MO | Reviewed on Apr 08, 2026
Our trip was amazing!! Monika did such a fabulous job. Every detail was thought through and planned meticulously. She recommended and booked the most fabulous accommodations for us across the North and South islands- our favorites were Delamore Lodge on Waiheke Island, Opito Bay Lodge in Coromandel and Hulbert House in Queenstown! The service was incredible across the board and we are already wanting to go back. Monika took the stress out of planning a trip across the world- she was so great... Read more

Our trip was amazing!! Monika did such a fabulous job. Every detail was thought through and planned meticulously. She recommended and booked the most fabulous accommodations for us across the North and South islands- our favorites were Delamore Lodge on Waiheke Island, Opito Bay Lodge in Coromandel and Hulbert House in Queenstown! The service was incredible across the board and we are already wanting to go back. Monika took the stress out of planning a trip across the world- she was so great to work with and I can’t recommend her enough! It was the trip of a lifetime!

Hotel Reviews
Olive Rabbit B&B
Turangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Britomart
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Headwaters Eco Lodge - Glenorchy
Glenorchy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hulbert House
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
On The Point
Rotorua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Opito Point Lodge
Whitianga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Delamore Lodge
Waiheke Island
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milford Sound heli/cruise/heli express (helicopter flights plus cruise)
Milford Sound heli/cruise/heli express (helicopter flights plus cruise)
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wai Ariki Spa "Chiefly Waters" restorative experience
Wai Ariki Spa "Chiefly Waters" restorative experience
New Zealand
Quality of Experience
Wai-O-Tapu
Wai-O-Tapu
New Zealand
Quality of Experience
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 10, 2026

Hi Meredith,

Wow — thank you so much for your incredibly kind words!

It was such a pleasure working with you — honestly one of those experiences that makes what I do so rewarding. I’m so happy to hear you loved the accommodations and that the whole trip felt seamless and special.

If you ever want to come back, or if your friends are planning a trip to New Zealand, please don’t hesitate to reach out. I wish you lots of wonderful future travel memories ahead !

Warmly,
Monika

What a Great Trip
New Zealand | Mar 19 - Apr 3, 2026

Dana
Dana W.
Los Angeles, CA | Reviewed on Apr 06, 2026
Kathrin was amazing. She found a way to accommodate all of our idiosyncratic preferences and crafted a 16-day NZ adventure that was just right. If we had merely taken the trip we signed up for, we would have been delighted. Yet she had surprises waiting for us all along the way. Several of our lodgings had welcome messages, treats, wine, chocolates--something to welcome us and congratulate us on our anniversary. Five of them (!) provided upgrades at no extra charge, each one better than the... Read more

Kathrin was amazing. She found a way to accommodate all of our idiosyncratic preferences and crafted a 16-day NZ adventure that was just right. If we had merely taken the trip we signed up for, we would have been delighted. Yet she had surprises waiting for us all along the way. Several of our lodgings had welcome messages, treats, wine, chocolates--something to welcome us and congratulate us on our anniversary. Five of them (!) provided upgrades at no extra charge, each one better than the last. Then came the ultimate above-and-beyond from Kathrin: She proactively alerted us that our ferry was likely to be cancelled and counseled us to jump to a flight instead. We were able to book a flight within minutes of the cancellation and saved the rest of our trip. She stayed in contact throughout our trip just to make sure everything went smoothly. She was aces.

Your A.I. alternative can't do any of that. We are sticking with Kathrin. Six stars out of five.

Hotel Reviews
Sudima Lake Rotorua
Rotorua

A fairly standard hotel room, clean with a comfortable bed. All you really need if you don't plan on hanging out in the hotel (why would you do that in NZ?). The staff were delightful.

Naumi Hotel Wellington
6141

They gave us a large, corner room that was very comfortable. It's easy to see why people might love this place for its funky decor. The staff was very friendly and helpful. The one downside was that the bathroom was very small, surprising given the size of our room. Otherwise, it was an interesting change of pace.

The Hotel Nelson
Nelson
Fox Glacier Lodge
Fox Glacier

Great location and very comfortable. It was kind of like staying in our own little cabin. The office even offered a free glowworm walk for anyone interested in the evening--just to be nice. We really enjoyed it.

Edgewater Wanaka
Lake Wānaka

We loved this spot. It was right down on the lakeshore, providing a lovely walk into town. We had a full apartment just for the two of us. Everything was like new.

Kamana Lakehouse
Queenstown
The Cinema Suites
Te Anau

The place is enormous. It felt like we should host a party there. Fun and quirky, but very comfortable.

Doubtful Sound Overnight Cruise - Real NZ Wanderer
Manapouri

We had a great time. We basically had the sound to ourselves during this trip. There were only 28 other guests onboard the boat, so it never felt crowded. It was rather cozy, actually. And there was SO MUCH FOOD. What a nice surprise. This was one of the best things we did on our trip to NZ.

River Birches Lodge
Turangi

We don't have the words to describe how beautiful River Birches Lodge is. The design is impeccable. Jason and Rebeca are great hosts, warm and friendly, and made us feel right at home. The room was very well appointed, and the cedar hot tub was an unexpected bonus. They included a lovely breakfast each day and provided great advice about our trip. We stayed in a wide variety of places during our 16 days in NZ (many of them very nice), and by far River Birches was the nicest of the lot. Six stars out of five.

Murchison Lodge
Murchison

Six stars out of five. We cannot find words to express how delighted we were with our stay at Murchison Lodge. Phillip is the consummate host and made us feel welcome from the moment we arrived. It was a highlight of our stay in New Zealand. It's the sort of place that just makes you want to settle in and not move. We should add that the homemade breakfast was the best of our 16 days in NZ. Our only disappointment was that we had to leave.

Activity Reviews
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
New Zealand

We loved it. It was a small group (28 guests), and we were basically the only boat in the entire sound. The room was small (of course) but comfortable. And the staff were delightful. So much food you can't believe it.

Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for all LOTR fans. But probably the most explicitly commercial, touristy thing we did in NZ.

Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

This was the best thing we did in 16 days in NZ. We have been to commercial luaus in Hawaii before and expected something similar. As if. This was a much smaller crowd and a much more intimate experience. We learned a ton, and the talented performers really gave their all. We both found it very moving. And the food was plentiful, with a great variety on the prix fixe menu. Just delightful.

Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

It looks cooler on paper. The geothermal site is smaller and much less interesting than Orakei Korako, which was well worth the detour in our opinion. The mud bath was just OK, in part because you have to sit out in the cold air while the mud dries on you. It was interesting, but we would probably not do this one again.

Aqua Taxi - Slice of Paradise (boat + optional self guided walks) - full day
Aqua Taxi - Slice of Paradise (boat + optional self guided walks) - full day
New Zealand

The hike was beautiful. It was a little harder than we expected (very hilly), but not too difficult. Our one (small) regret is that we allowed too much time to complete it, so we waited around a long time for our boat. If we did it again, we would have scheduled the earlier boat. As it was, we had an extra hour on a beautiful, sunny beach, so no one should feel sorry for us.

Via Ferrata
Via Ferrata
New Zealand

Lots of fun. We scheduled the Level 1 (short) experience due to time constraints, but we would gladly have extended to do the next level if we could have made it work with our schedule. It was totally safe and manageable--not physically challenging or dodgy. We would gladly do this again.

Heli Hike to Fox Glacier Half Day
Heli Hike to Fox Glacier Half Day
New Zealand

We thought this would be more just a quick, brief touchdown on the glacier. In fact, we spent a couple of hours on the ice. All the gear (including boots, crampons, and rain gear) was provided. Our guide Kate was delightful. Unlike anything was have ever done before. We got a bunch of cool photos.

Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau

Really cool. Learned a lot and really enjoyed it besides. They kept the group small so it was just right.

Historic Steamship Cruise to Walter Peak Farm + Lunch BBQ
Historic Steamship Cruise to Walter Peak Farm + Lunch BBQ
Queenstown (NZ)

This exceeded our expectations by a mile. The boat trip was lovely (perfect weather). And the food blew us away. We anticipated pretty standard fare, but it turned out to be maybe the largest buffet you'll find just about anywhere. And the food was all great. The herding and shearing demonstration was a fun bonus. It was a perfect way to spend our first evening in NZ following 16 hours of travel to get there.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 07, 2026
Dana, your words absolutely made my day. You and your husband were truly a dream to work with—thoughtful, curious, and so open to every part of the adventure. Our check‑ins were such a joy, and seeing how much enthusiasm you brought to each step made planning your journey feel effortless. I’m thrilled that your anniversary trip unfolded so beautifully and that all the surprises and special touches added to the celebration. You handled every twist—ferry cancellations included—with such calm... Read more

Dana, your words absolutely made my day. You and your husband were truly a dream to work with—thoughtful, curious, and so open to every part of the adventure. Our check‑ins were such a joy, and seeing how much enthusiasm you brought to each step made planning your journey feel effortless.

I’m thrilled that your anniversary trip unfolded so beautifully and that all the surprises and special touches added to the celebration. You handled every twist—ferry cancellations included—with such calm and decisiveness, and I’m so glad everything worked out exactly as it needed to.

Knowing that your 16 days in New Zealand became such a meaningful experience means the world to me. Travelers like you are the reason I love what I do. Thank you for trusting me with such an important milestone and for being such wonderful partners in the process.

Kathrin helped us plan a two week, action-packed, trip to New Zealand’s North and South islands
New Zealand | Mar 14 - Mar 27, 2026

A
Anthony K.
San Jose, CA | Reviewed on Apr 03, 2026
Kathrin helped us plan a two week, action-packed, trip to New Zealand’s North and South islands. Her choices of hotels and adventures were outstanding, closely matching our requirements. Some of our most memorable experiences included e-biking on Waiheke island, an incredible kayak journey to see the glow-worm caves, a helicopter ride up to hike on the Tasmanian Glacier and a luxury train ride up to Arthur’s Seat. Hotels were good, especially M Social in Auckland and Kamana Lake House in... Read more

Kathrin helped us plan a two week, action-packed, trip to New Zealand’s North and South islands. Her choices of hotels and adventures were outstanding, closely matching our requirements. Some of our most memorable experiences included e-biking on Waiheke island, an incredible kayak journey to see the glow-worm caves, a helicopter ride up to hike on the Tasmanian Glacier and a luxury train ride up to Arthur’s Seat. Hotels were good, especially M Social in Auckland and Kamana Lake House in Queenstown both with great views, and Koura Lodge with rooms a few steps from the lake.
Working with KimKim was also a pleasure. We constantly referenced the KimKim App which showed hotels and activities, including conformation numbers and pop-up detailed descriptions.

Hotel Reviews
Distinction Te Anau Hotel And Villas
Te Anau

Aging, large hotel, with little character

Authenticity & Character
Everything
Location
Staff
Cleanliness & Comfort
Kamana Lakehouse
Queenstown

Rooms were superb, with great views across the lake. Rooms well-appointed with super-comfortable beds. Excellent ala carte buffett.

Authenticity & Character
Decor and style, giant windows facing lake
Location
Liked the location away from the busy harbor area.
Staff
Friendly and helpful
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo

Hotel situated across busy highway from lake. Rooms and other areas show some aging

Authenticity & Character
Location
Not sure, since most hotels are across highway from lake
Staff
Cleanliness & Comfort
Hotel Montreal
Christchurch

Very nice updated rooms, helpful staff, great location.

Authenticity & Character
Location
Close to parks and tramway
Staff
Small matter which really impressed us: staff mailed a pair of socks left in the room to our next location
Cleanliness & Comfort
Koura Lodge
Rotorua

Room was mere steps away from the lake. Staff was very helpful, even opened the kitchen early for our breakfast

Authenticity & Character
Location
Driveway a bit tricky
Staff
Very welcoming
Cleanliness & Comfort
Rooms have a strange configuration with the access between bedroom and living room through bathroom
M Social
Auckland

Super-helpful staff, great rooms, great location, breakfast buffet excellent

Authenticity & Character
Location
Near waterfront and activities
Staff
Adam
Cleanliness & Comfort
Hotel in excellent condition
Activity Reviews
Doubtful Sound Wilderness  Cruise  (self -drive - departs from Manapouri - operated by Real NZ)
Doubtful Sound Wilderness Cruise (self -drive - departs from Manapouri - operated by Real NZ)
Manapouri

It was a long day: driving to the ferry terminal, ferrying across the lake, then busing across the mountain pass before boarding the ferry on Doubtful Sound. The Sound was beautiful, and we saw dolphins and porpoises, but after all the other beautiful lakes and scenery we had seen before it was a bit anticlimactic given the difficulty of access. We had originally booked the overnight cruise, but it was cancelled due to mechanical issues. Kathryn jumped through hoops to help us rebook an overnight in Te Anai followed by the day cruise. I suspect the overnight cruise would have been a better experience.

Quality of Experience
Guides, Drivers and Staff
Good, but perfunctory service. Nothing special
Transport
Move the lake closer to Queenstown, or fly if only a single day trip.
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for Hobbit/Lord of the Rings fans, too long and crowded for the rest. Feels like Univeral Studios. I guess you need to go to check it off the list, because everyone asks if you've been.

Quality of Experience
Smaller groups (less than 40), streamlined tour of maybe 60-90 minutes instead of 150 minutes
Guides, Drivers and Staff
Transport
Kawarau River white-water  rafting
Kawarau River white-water rafting
Queenstown (NZ)

Another of our top trips. We were bused to a different location because the water level was low, but our travel companion Harry as well as the other guides were very amusing and the journey went quickly. The rapids were quite exciting to traverse, and the other swimming/jumping added to the fun.

Quality of Experience
The guides, and the excitement of traversing rapids
Guides, Drivers and Staff
Low-key, very funny, very helpful
Transport
Nothing, buses are not my favorite mode of travel
Mt Cook half day Heli Hike with the Helicopter Line
Mt Cook half day Heli Hike with the Helicopter Line
Aoraki / Mount Cook Village

One of our top experiences. We did have some issues, with a booking mixup between different tour companies, but it was all sorted in the end

Quality of Experience
Guides, Drivers and Staff
Transport
The helicopter ride
Christchurch Tramway Restaurant
Christchurch Tramway Restaurant
Christchurch

Tram ride through the center of Christchurch, with a delicious dinner being served on the tram out of a tiny kitchen. We did find that the booking was for a party of 2, not 4, so we had to squeeze in and miss two of the appetizers.

Quality of Experience
Unique experience
Food
Guides, Drivers and Staff
Transport
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

The kayak trip to an island for dinner, then across the bay to the glow-work caves and back to the starting point in pitch darkness was one of our top experiences. The cascading heated mineral water baths were wonderful.

Quality of Experience
Food
The guide grilled salmon for us on the island
Guides, Drivers and Staff
Our guide was superb - low-key, knowledgeable, and funny
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand

A walking tour visiting varying ponds and steaming geysers. Fascinating geological/historical venue.

Quality of Experience
The ponds are amazing, the colors an artist's palette. The geyser triggered by soap was a bit kitschy
Guides, Drivers and Staff
Our private guide was friendly and well-informed.
Transport
Nothing - we drove there
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Authentic Maori experience

Quality of Experience
The enthusiasm and grace of the Maori performers
Food
Everything
Guides, Drivers and Staff
Transport
Allow visitors to avoid shuttles to collection point and buses from there to site
Self-guided E-bike tour Waiheke Island (includes cycle hire)
Self-guided E-bike tour Waiheke Island (includes cycle hire)
Waiheke Island

One of the top activities on the trip, island is idyllic, and the road passes several beaches where we swam, and some wineries. E-bikes were fun to ride.

Quality of Experience
e-bikes in top condition, lines to rent bikes short
Transport
Ferry route scenic, departure very close to hotel
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 07, 2026

Thank you so much for sharing your wonderful impressions of your New Zealand adventure. It makes me incredibly happy to hear how much you enjoyed the experiences—from Waiheke to the glaciers—and that the accommodations matched what you were hoping for. I’m especially glad the KimKim App was such a helpful companion along the way, keeping everything organized and easy to access during your travels. You were fantastic to plan with, and it’s lovely to know the trip left you with so many memorable moments.

Two wonderful weeks in New Zealand
New Zealand | Mar 14 - Mar 27, 2026

jennifer
jennifer k.
Seattle, WA | Reviewed on Apr 03, 2026
We carefully planned our trip with Kathrine. She totally listened to and understood our needs. There were so many highlights. The hotels we stayed in were wonderful, all in great locations. I will definitely tell anyone who is planning a vacation to New Zealand to contact Kathrin! Read more

We carefully planned our trip with Kathrine. She totally listened to and understood our needs. There were so many highlights. The hotels we stayed in were wonderful, all in great locations. I will definitely tell anyone who is planning a vacation to New Zealand to contact Kathrin!

Activity Reviews
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

I enjoyed bit it was a bit long and crowded

Self-guided E-bike tour Waiheke Island (includes cycle hire)
Self-guided E-bike tour Waiheke Island (includes cycle hire)
Waiheke Island
Quality of Experience
Guides, Drivers and Staff
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 07, 2026

Thank you so much for your wonderful review. It makes me truly happy to hear how much you enjoyed your trip and how well everything aligned with what you were looking for. You were a pleasure to plan with, and your clear sense of what mattered most helped shape a trip full of great moments. I’m delighted the hotels and highlights stood out for you, and I really appreciate your kind recommendation.

We absolutely loved our trip.
New Zealand | Mar 17 - Mar 25, 2026

D
Deb F.
Seattle, WA | Reviewed on Apr 02, 2026
We absolutely loved our trip. Queenstown was amazing, as was the flight to Milford Sound and the cruise around the sound. Lake Tekapo and the flight over the glaciers. Every stop along the way, both south and north islands had something fun and memorable to do. Noemi and her team took great care of us. Thanks for everything. Read more

We absolutely loved our trip. Queenstown was amazing, as was the flight to Milford Sound and the cruise around the sound. Lake Tekapo and the flight over the glaciers. Every stop along the way, both south and north islands had something fun and memorable to do. Noemi and her team took great care of us. Thanks for everything.

Activity Reviews
SKYCITY Auckland Sky Tower
SKYCITY Auckland Sky Tower
Auckland
Transfer from accommodation to car rental depot (Corporate Cabs)
Transfer from accommodation to car rental depot (Corporate Cabs)
New Zealand
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

What a fun place.

Quality of Experience
M
Guides, Drivers and Staff
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

Fabulous trip across the lake with a chance to lounge in the hot pools while the guide cooks you dinner. Then back across the lake to the glow worm cave and a slow paddle back to enjoy the starry night sky. What could be better.

Quality of Experience
Guides, Drivers and Staff
Alex was fantastic.
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Wonderful experience.

Guides, Drivers and Staff
Zealandia Twilight Tour
Zealandia Twilight Tour
Wellington

A beautiful place and amazing preservation work being done. Our guides were fabulous.

Quality of Experience
Guides, Drivers and Staff
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

Fabulous view!

Milford Sound - scenic return flights and cruise
Milford Sound - scenic return flights and cruise
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Flight over Mt Cook and glaciers by plane from Tekapo - The Grand Traverse (Tekapo Air Safaris)
Scenic Flight over Mt Cook and glaciers by plane from Tekapo - The Grand Traverse (Tekapo Air Safaris)
New Zealand
Guides, Drivers and Staff
Local specialist: Noemie Botha
Noemie
Noemie Botha
Local specialist in Auckland | Replied on Apr 02, 2026

Thanks so much for the lovely feedback! We’re so glad to hear you had an amazing trip and enjoyed all the highlights along the way.
It was an absolute pleasure organising this for you, and thank you again for trusting us—we hope to welcome you back to New Zealand in the future!

New Zealand REview
New Zealand | Mar 11 - Mar 24, 2026

Mark
Mark M.
Los Angeles, CA | Reviewed on Mar 31, 2026
We enjoyed everything in New Zealand and Monika did a great job tailoring the itinerary for what we wanted to do. The only thing we would change next time it to spend only one night and/or skip Christchurch. It was just another city with not much to offer us for what we liked to do. The beach was nice, a little far from the center city, but the area near the beach was basically closed down. The hotel we had was nice, but had homeless people right outside the door. Can't really help that,... Read more

We enjoyed everything in New Zealand and Monika did a great job tailoring the itinerary for what we wanted to do. The only thing we would change next time it to spend only one night and/or skip Christchurch. It was just another city with not much to offer us for what we liked to do. The beach was nice, a little far from the center city, but the area near the beach was basically closed down. The hotel we had was nice, but had homeless people right outside the door. Can't really help that, I understand. We loved all the other cities/towns we went too and had amazing sights! The Milford Sound boat was spectacular.

Hotel Reviews
Millennium Hotel Queenstown
queesntown

Great location and very nice room. Spent three nights here and it was a good spot for our daily treks. Plenty to do around Queenstown and a short ride to Arrowtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shakespeare B&B
Te Anau

Large room and the owners were great. Nice breakfast and plenty of space to hang out. Very near the lake and the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Milford Sound Overnight Cruise - Real NZ Milford Mariner

The boat was terrific! The state room was small, but we had our own bathroom. This was simply an amazing experience. We took pictures but this was the type of scenery where pictures don't do it justice. You have to experience Milford Sound.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oakridge Resort
Wanaka

Great place with terrific restaurant, although it was not open every day. The pool and spa area was great.

Authenticity & Character
Location
About 1.5 miles from the lake and main area.
Staff
Cleanliness & Comfort
Lake Tekapo Holiday Homes - various properties
Lake Tekapo

This was a rental house and in a great location other than there was no lake view but it was in a wooded area about 150 feet from the lake. Had washer and dryer which we used to freshen up before the rest of our tip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Christchurch City Hotel
Christchurch

Newer place and the room was great.

Authenticity & Character
Location
Location was great and in the center city, however, there are homeless people here and there and some were outside the hotel Not the hotel's fault.
Staff
Cleanliness & Comfort
PurePod Greta Valley (Greystone)

Doesn't get better than this! Very private. Great star gazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The White Morph - Heritage Collection
Kaikoura

We had a ocean front room which made all the difference.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carnmore Chateau Marlborough
Blenheim

Good place and location. Nice restaurant and bar area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milford Sound Overnight Cruise (Real NZ)
Milford Sound Overnight Cruise (Real NZ)
Milford Sound

This is a must to do. The scenery is breathtaking and pictures don't do it justice. The ship is very cool and the captain was able to pull the ship within a few feet of soaring cliffs and waterfalls. We could feel the mist from the falls. The kayak trip from the boat was really fun and you get the chance to swim off the back of the ship....mighty cold water, but worth it. Food was good and star gazing was terrific!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mou Waho Island by Water taxi - self guided
Mou Waho Island by Water taxi - self guided
Wānaka

To be honest, we didn't think this was going to be anything we wanted to do; however, it was spectacular! The boat captain, Hannah, was very knowledgeable and Mou Waho Island was way better than expected. The short hike to the top is steep in some areas, but well worth the views. Try to find the unmarked trail near the lookout area to get to the other side of the island for breathtaking views and quiet.

Quality of Experience
Guides, Drivers and Staff
Transport
Marlborough Icons Wine Tour
Marlborough Icons Wine Tour
New Zealand

We expected to see more than two wineries and didn't know this tour included a boat ride featuring see food. The two wineries we visited were terrific and the boat ride was really nice, so it turned out to be a great first day of our trip. Met some nice people and ate fresh mussels and salmon. We ended up visiting two other wineries the next day before headed south. It's important to note that we love NZ wines so the start of our trip in this area was perfect.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 08, 2026

Hi Mark and Theresa,

Thank you so much for your feedback — I really appreciate it.

I’m so glad you loved New Zealand overall, especially Milford Sound and the other destinations.

It was a pleasure planning your trip, and I wish you many more memorable souvenirs and travels ahead.

Warm regards,
Monika

Monika and KIMKIM: Thank you for helping make our trip to Aotearoa an amazing experience.
New Zealand | Feb 23 - Mar 25, 2026

P
Pam O.
Seattle, WA | Reviewed on Mar 31, 2026
Monika and KIMKIM:
Thank you for helping to make our trip to Aotearoa an amazing experience. Your arrangements were flawless and made our busy schedule flow easily. I enjoyed the Great Barrier Island backpack trip, the Aotea Trek, arranged by Mike. The scenic drives around the country were a pleasure, especially Rotorua to New Plymouth and Oamaru to Queenstown. The Transalpine Rail trip and hike were a highlight. The backpack trip up the Caples and Greenstone Rivers was fantastic. And...
Read more

Monika and KIMKIM:
Thank you for helping to make our trip to Aotearoa an amazing experience. Your arrangements were flawless and made our busy schedule flow easily. I enjoyed the Great Barrier Island backpack trip, the Aotea Trek, arranged by Mike. The scenic drives around the country were a pleasure, especially Rotorua to New Plymouth and Oamaru to Queenstown. The Transalpine Rail trip and hike were a highlight. The backpack trip up the Caples and Greenstone Rivers was fantastic. And I really enjoyed the Doubtful Sound Cruise, kayaking and diving into the Doubtful Sound from our ship, the Navigator. I also enjoyed the time we spent on Kapiti Island, birdwatching, hiking and learning more about the Maori culture and New Zealand's conservation efforts. I would love to come back and slow the pace a bit.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 02, 2026

Hi Pam,

Thank you so much for your lovely message — I’m really happy to hear you had such an incredible experience in Aotearoa and enjoyed all the adventures and highlights along the way.

It was a real pleasure helping plan your trip, and I wish you many more memorable memories and trips ahead.

Warm regards,
Monika

Extended Tour of New Zealand
New Zealand | Feb 23 - Mar 25, 2026

Michael and Beth
Michael and Beth C.
Eagle, ID | Reviewed on Mar 30, 2026
We have just returned from an extended tour of New Zealand, which we planned with the help of KimKim's New Zealand specialists, Monika and Michelle. Our trip involved two couples traveling together over thirty days, and travel to Great Barrier Island, North and South Islands, Kapiti Island and Doubtful Sound via internal airline flights, ferry, train, bus, shuttles and rental cars. Along the way we stayed in thirteen different cities and towns. Our vacation also included two multi-day... Read more

We have just returned from an extended tour of New Zealand, which we planned with the help of KimKim's New Zealand specialists, Monika and Michelle. Our trip involved two couples traveling together over thirty days, and travel to Great Barrier Island, North and South Islands, Kapiti Island and Doubtful Sound via internal airline flights, ferry, train, bus, shuttles and rental cars. Along the way we stayed in thirteen different cities and towns. Our vacation also included two multi-day backpacking (tramping) trips that we arranged ourselves and incorporated into the KimKim itinerary. In short, our vacation had many moving parts.

Happily, there was not a single hitch/glitch at any point. Every hotel was expecting us, every shuttle driver was on time. Our accommodations were clean and comfortable and located conveniently to venues, restaurants, etc. Monika's and Michelle's recommendations were all very helpful and tracked with the kind of experiences were all were looking for.

We have used KimKim services before, have recommended KimKim to our friends, and will certainly use KimKim again where we choose to do our own planning (as opposed to tour groups).

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 31, 2026

Hi Mike and Beth,

Thank you so much for your wonderful feedback !

We’re delighted to hear your New Zealand trip went so smoothly and that everything met your expectations. It was a real pleasure helping you design such a special and detailed itinerary.

We truly appreciate your trust and recommendation, and would be very happy to assist you again in the future.

Warm regards, Monika

Thank you, Michelle, for creating a perfect plan for us!
New Zealand | Mar 5 - Mar 19, 2026

Cathy
Cathy B.
Durham, NC | Reviewed on Mar 30, 2026
We worked with Michelle to plan our trip to New Zealand; the trip was beyond our expectations --it was simply fabulous! We have planned most of trips in the past, but opted to use kimkim for this trip as we had no knowledge of what to visit in New Zealand. We are so happy we made this decision as we would have never been able to plan a trip with the kinds of experiences that Michelle booked for us. We thoroughly enjoyed the variety of experiences Michelle booked for us, from visiting... Read more

We worked with Michelle to plan our trip to New Zealand; the trip was beyond our expectations --it was simply fabulous! We have planned most of trips in the past, but opted to use kimkim for this trip as we had no knowledge of what to visit in New Zealand. We are so happy we made this decision as we would have never been able to plan a trip with the kinds of experiences that Michelle booked for us. We thoroughly enjoyed the variety of experiences Michelle booked for us, from visiting Doubtful Sound, to the 4 x 4 trip on a Station, to the kayak trip at the blue penguin sanctuary, to the Geo-thermal park and the experience at the Dark Sky Reserve. As fabulous as those experiences were, our absolute favorite experience was our stay at the Te Karaka Lodge. Whoa! Whoa x 10. We received such lovely pampered attention while enjoying exquisite accommodations and personalized attention from the two incredible chefs. I'm glad that you suggested that we added one more day to our trip to accommodate that extra night. The tour of the farm the next day by James, the farming manager, was informative and allowed us to better understand the life of farming professionals. That stay was THE perfect way to end our trip in your warm and beautiful country. Also, you allowed us enough free time for us to make a couple of our own side trips on our travel days; we made note of the suggested towns along the way and stopped at several during our car rides; they were charming. T
Finally, we don't have enough words to express how much the NZ culture and way of living made an impression on us. We were fortunate to be in your harmonious country during the Middle East crisis; the cultures of our two nations are remarkably different and New Zealand was our tonic to sooth our weary brains and hearts.... Thanks again, Michelle, for helping have such a memorable experience.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 30, 2026

Sounds like we might be seeing you back here again some time :) Thnaks for the feedback, it was such a pleasure working with you to put together this trip. All the best for your future travels!

New Zealand in two weeks
New Zealand | Mar 14 - Mar 27, 2026

D
David L.
Boston, MA | Reviewed on Mar 29, 2026

The itinerary presented to us was exactly what we wanted and Kathrin did a great job of setting up the trip. There was an unexpected glitch in that the overnight cruise on Doubtful sound had to be cancelled because of a mechanical problem with the boat.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 31, 2026

Thank you so much for your kind review. I’m delighted to hear the itinerary was just what you were hoping for — it was a pleasure planning your trip.

I truly appreciate your understanding about the unexpected cancellation of the Doubtful Sound cruise. Even with that hiccup, I hope New Zealand still gave you wonderful memories.

Thank you again for traveling with us!

Trip of a lifetime. Absolutely perfect!
New Zealand | Mar 15 - Mar 21, 2026

Donald
Donald B.
Denver, CO | Reviewed on Mar 28, 2026

This trip was incredible. Michelle put together exactly what we hoped for after listening to what we wanted. Every aspect of the trip from pre planning ,lodging, trips, transfers, guides and adventures was perfect. Thanks for making this a trip of a lifetime!

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 29, 2026

Thanks for your review - I am thrilled that all ran smoothly. We do hope other people see the value of working with a local specialist to make the most of their time here so that they can just relax and enjoy the trip knowing they are in good hands!

So enjoyable
New Zealand | Mar 1 - Mar 17, 2026

Chris
Chris B.
Dallas, TX | Reviewed on Mar 27, 2026
I don't have the words to say how much I enjoyed our trip through New Zealand. Yes, I could have booked everything myself and saved a little money. But Kathrin booked us into wonderful hotels I'd never have considered, and got us on interesting side trips. We were on the Marlborough wine tasting and cruise when we got a call letting us know our 9:30 ferry to Wellington had been canceled. Kathrin quickly got us on an earlier trip with a different cruise line. That alone was worth the... Read more

I don't have the words to say how much I enjoyed our trip through New Zealand. Yes, I could have booked everything myself and saved a little money. But Kathrin booked us into wonderful hotels I'd never have considered, and got us on interesting side trips. We were on the Marlborough wine tasting and cruise when we got a call letting us know our 9:30 ferry to Wellington had been canceled. Kathrin quickly got us on an earlier trip with a different cruise line. That alone was worth the extra having an agent cost. We had to get up early, but that was so much better than missing a day in Wellington and our trip to Weta Workshop. Another couple on the cruise were supposed to take the same ferry. They got no notification at all, and the last we saw of them, were still trying to book a ferry. So a big thumbs up to Kathrin.

You don't have to just accept kimkim's suggested itinerary. We swapped a trip to Willowbank Animal Sanctury for the suggested whale watching, and booked a suburban B&B near Zealandia instead of staying at a downtown Wellington hotel.

Highlights of the trip were seeing glow worms in Te Anau, the native birds on Kapiti Island, Weta Workshop, Zealandia, and the Hobbiton movie set. We came home with nearly 6,000 photos. We tried to photograph as many of the native birds as possible.

Don't let the no photography rule scare you away from the Te Anau glow worm cave. You can't get a good photo on a tour anyway. Just enjoy the view.

Milford and Doubtful Sound were pretty, but we didn't see them at their best. We hit a freak rainless period, so the smaller waterfalls and mist weren't there. If you like wildlife, stop at the Te Anau bird sanctuary. The DOC removed some of the birds, but they still have takehe. We took the path along the water and saw several small song birds.

Dunedin was the one bad spot. We got back from the overnight Doubtful Sound Cruise (where they treat you like royalty and the food is delicious and plentiful) about 12:30. By the time we battled the traffic and got to our downtown hotel, it was too late to see anything. On the plus side, we had a fabulous room with a washer and dryer.
We skipped the Otago Peninsula in favor of the Moeraki boulders, arriving about 7 am. We got all the photos we wanted before busloads of tourists arrived and climbed all over the rocks.

Christchurch was lovely. We rode the tram to the Botanic Gardens, where I regreted not taking a zoom lens to photograph the birds. The next day we took the train to Arthur's Pass. The food on the train was excellent, and we enjoyed hiking.

On the way to Blenheim, we visited Willowbanks. It's small but well designed, with a nice assortment of animals. They have heritage farm animals and native New Zealand animals. We didn't manage to see a kea in Fiordland, but saw several there, as well as 3 kiwis.

We did the aforementioned wine tasting and cruise in Blenheim.

I thoroughly enjoyed visiting the Weta Workshop in Wellington. Our second day we took the cable car up and walked back through the gardens. Since we were there at 7:30, parking was no problem. We arrived at Zealandia by 9:30. It's a large predator free park in the middle of Wellington. We were struck by the lack of birdsong in New Zealand. Imported predators have nearly wiped out the birds. Zealandia was full of song.

Kapiti Island was even better. The birds were almost deafening, and because they live on a predator free island and are never hunted, they were fairly easy to photograph. We spent the morning in the older reforested area. In midafternoon we moved to the other side, where the lodge and cabins are located. We made the mistake of hiking the Boulder Beach trail. It had just reopened, so maybe we saw it at its worst. The first part is easy. Then you hit rocks and driftwood, and no trail markers. We finally turned around and went back.
The people who run the lodge are so kind. The food was delicious.
That night we did a red light walk and saw two kiwis. We slept in a glamping tent with a fabulous view.

By Tongariro Park we were wearing out. Luckily we stayed at the River Lodge, a beautiful old hose out in the country. Daniel, the landlord, must be the busiest man on earth. He's very outgoing and cheerful, and makes a great breakfast.
We had a nice view of Mt. Ruapehu from the balcony, and walked along the river photographing birds. We did a little hiking to see waterfalls.

We went to the two Waitomo caves that allow photography. One is a small limestone cave with nice formations. The other, Ruakuri has a little of everything; formations, glow worms, and plain walls.

Our last stop was Hobbiton. Depending on what you prefer, the light is better for photography in early morning. We opted for the nightly banquet, where you get 4.5 hours instead of 2.5, and get to see the buildings lit up at night. The food is great, but try to sit at the end of a table. Most of the food is placed there, and at least at our table, nobody passed it around. We had to stay an extra day to get banquet tickets, and it was so worth it. The perfect end to a perfect trip.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 29, 2026
Chris, your review absolutely made my day. I’m so happy to hear how much you enjoyed your New Zealand adventure, and it truly means a lot that I could play a small part in shaping such a memorable journey. Working with you on your itinerary was a joy from start to finish, and I loved seeing how you made the trip your own with thoughtful swaps and personal touches. I’m especially delighted that the hotels, experiences, and little logistical rescues along the way helped everything flow... Read more

Chris, your review absolutely made my day. I’m so happy to hear how much you enjoyed your New Zealand adventure, and it truly means a lot that I could play a small part in shaping such a memorable journey. Working with you on your itinerary was a joy from start to finish, and I loved seeing how you made the trip your own with thoughtful swaps and personal touches.

I’m especially delighted that the hotels, experiences, and little logistical rescues along the way helped everything flow smoothly—moments like the ferry change are exactly why I love being part of someone’s travels. Knowing you were able to enjoy Wellington, Kapiti Island, Hobbiton, and all those incredible wildlife encounters without missing a beat makes me genuinely happy.

Thank you for letting me be part of your New Zealand experience. Your enthusiasm, curiosity, and love for nature and photography shine through every detail you shared. I hope the 6,000 photos keep the magic alive for years to come!

We were in New Zealand for a month -- a lot o...
New Zealand | Feb 23 - Mar 25, 2026

T
Tarl O.
Seattle, WA | Reviewed on Mar 26, 2026

We were in New Zealand for a month -- a lot of moving parts -- and everything Monica and KimKim provided was flawless. I will recommend them highly.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 27, 2026

Hi Tarl,

Thank you so much for your kind words — I’m really happy to hear everything went smoothly during your month in New Zealand. It was a real pleasure helping you plan it, and I’m glad it all came together so well.

Wishing you many more wonderful travel adventures ahead!

Warm regards, Monika

Liz was great to work with in planning our tr...
New Zealand | Mar 7 - Mar 20, 2026

V
Val K.
Minneapolis, MN | Reviewed on Mar 26, 2026
Liz was great to work with in planning our trip to New Zealand! She was very responsive and got back to us quickly when we had questions or needed guidance. She was knowledgeable and able to give us suggestions and options. I know she was very busy, but she always gave me the feeling that we were her most important clients. I loved working with her! Read more

Liz was great to work with in planning our trip to New Zealand! She was very responsive and got back to us quickly when we had questions or needed guidance. She was knowledgeable and able to give us suggestions and options. I know she was very busy, but she always gave me the feeling that we were her most important clients. I loved working with her!

Hotel Reviews
The Rees Hotel
Queenstown

A beautiful hotel with a great view. The breakfast buffet was wonderful, but I was surprised at how small the dining room was, so that people had to wait. One morning we were directed to a dining room on another floor, which was fine. I was disappointed that the walking trail to the central city was closed and we had to walk the highway sidewalk. We used the shuttle service to and from central city a number of times and luckily, we learned to make reservations. It was very timely and worked well. We had been told it would go to different locations in the city if needed, but that was not correct. But we made it work without any issues.

Authenticity & Character
Beautiful lobby and rooms.
Location
It was a 40-minute walk to the central city. The shuttle service was valuable.
Staff
Very courteous and helpful.
Cleanliness & Comfort
Kingsgate Hotel Te Anau
Te Anau

Upon arriving at this Hotel, it felt more like a Motel 6! It had no character, seemed old and outdated; there was not a patio or any place we could sit to enjoy company with our travel mates. There seemed to be a bar, but it appeared closed and very small. Our room was particularly dreary with a dark brown carpet that invited the belief that it was dirty. I did not feel comfortable stepping with my bare feet on the carpet. The whole building seemed old and outdated. The only plus for the hotel was the breakfast buffet which was very good. The front desk staff were not helpful, and even somewhat rude. I asked about the availability of coffee and maybe some fruit for our very early travels, and they told me to make coffee in my room (which was terrible) and to go to the grocery store before it closed! Maybe it was the tone in which they said it, but it bordered on being rude. Not helpful.

Authenticity & Character
Seemed old and run down.
Location
Good location on the lakeside street, but no lakeview - as we thought there would be.
Staff
See my comments above.
Cleanliness & Comfort
While the room was large enough, the condition of the room seemed run down.
Lime Tree Lodge
Wanaka

Unfortunately, because of a mistake with our hotel booking, we only had one night here. We noticed immediately that the property was for Sale. Which is rather concerning. The grounds were not well kept. Our room was pretty small and felt crowded. I liked having the patio where we could sit. The dining area was very nice, and we noted that all of the guests were scheduled around each other to allow for private dining at the one table. It was also awkward to get coffee, since it had to be prepared by the staff - not easily available. The breakfast itself was wonderful - we all liked it. The staff was very courteous - we enjoyed many aspects of the property. I don't see the second night where we had to relocate to the Edgewater Hotel! We liked this hotel very much!

Authenticity & Character
The overall character was good - it just seemed to need a little more care.
Location
It was not easily accessible to the city of Wanaka. it took us some time to get back and forth.
Staff
Very attentive
Cleanliness & Comfort
The room was rather small and seemed crowded.
The Hermitage Hotel
Mount Cook Village

This hotel was fantastic, with all of its amenities and the views! It was crowded at times, and we were not able to take advantage of the coffee shop and its patio. It took a little time for us to get familiar with the restaurants and need to make reservations. The breakfast buffet was great, and we did have dinner at the hotel one night - which was likely the most extensive buffet I have seen for options. Our room had a fantastic view of Mt. Cook - we loved it. It would have been nice to have a balcony to be able to sit outside and enjoy the view with a glass of wine.

Authenticity & Character
A modern hotel, but great amenities.
Location
The hotel was located close to the village, so that we could walk to the nearby sports bar and dining. We also walked to the nearby Hooker Valley trail - to walk as far as we could with the trail closed.
Staff
All of the staff members were very helpful and courteous.
Cleanliness & Comfort
Lake Brunner Eco Lodge

The Lodge has a lot of character and different room styles. The dining room and outdoor patio are lovely, with a nice fireplace in the dining room. We had thought the Lodge would be closer to the lake than it was, but it was just a short walk. It was very peaceful.

Authenticity & Character
This property is older, and shows some wear in places, but older character is very endearing.
Location
We walked to see the glow worms, only a short distance away. Also, there is a waterfall nearby.
Staff
Brenda and her staff were sweet and very helpful in recommending options of things to do.
Cleanliness & Comfort
I loved our room. It was very spacious and had a bay window looking out at the lake.
The Mayfair
Christchurch

This hotel has a great location, and the room was very clean and modern. We enjoyed the breakfast and our brief stay.

Authenticity & Character
Clean, comfortable and modern.
Location
It is central to the city and we were able to walk to parks and restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Onsen Hot Pools - 1 hour Indoor Soak.
Onsen Hot Pools - 1 hour Indoor Soak.
Queenstown (NZ)

The view from our private Hot Tub was excellent! The staff were courteous. The facility had a great spa feel to it and felt luxurious.

Quality of Experience
The view and the experience were relaxing and luxurious.
Guides, Drivers and Staff
Our driver from the Hot Pools to Queenstown was great
Transport
Boutique Wine Tour - Half Day
Boutique Wine Tour - Half Day
Queenstown (NZ)

This activity turned out well, and we are grateful for the help of the travel agent the night before to be sure the wine tour did not prevent us from getting to our Hot Tub experience. The Wine tour driver was so courteous and was aware of our time crunch to get from the wine tour to the Hot Tub. He volunteered to drop us off directly at the Hot Tubs and make our schedule work. We are grateful for everyone working to make everything work together. The wine tour itself was interesting and a great way to see the communities near Queenstown and learn about the local wine industry. Our tour guide was excellent and told us a lot of facts about the community and the wine industry. The wineries were interesting and it was a nice way to spend the day.

Quality of Experience
The wineries we visited were beautiful
Food
The food was good, but not as tasty as I expected.
Guides, Drivers and Staff
Our tour driver was excellent! And so helpful.
Transport
The minibus was very comfortable.
Golf at Jacks Point Golf Course - 18 holes
Golf at Jacks Point Golf Course - 18 holes
Queenstown (NZ)

A beautiful golf course! The course was in great shape and the views were excellent. The staff was courteous, and the club house and dining patio were inviting. We enjoyed the day!

Quality of Experience
Guides, Drivers and Staff
Our drivers to and from the golf course were great! Very courteous and knowledgeable.
Transport
The drivers were on time, and the minivans were nice and clean.
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown (NZ)

We were not expecting an hour bus drive from Queenstown, but it was a comfortable bus. We liked jet boat experience; it was something we had not done before. The boat driver was obviously an expert! We also enjoyed the funyaks - it was an exciting challenge to steer the boats clear of rocks and other boats. The directions of our funyak guide were at times confusing, but we made it without getting wet! It was an active experience, and I loved the views of the river and the mountains, along with the stories about the filming of the Lord of Rings.

Quality of Experience
The scenery was great
Food
The lunch provided was great! Much better than I expected.
Guides, Drivers and Staff
The jet boat driver was a professional. The funyak river guide was confusing at times in her communication of directions of where we should be going.
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

The gondola ride was great! It was not crowded, and we enjoyed the views from the dining room/bar with a couple of drinks.

Quality of Experience
Transport
Very nice gondolas
Te Anau to Queenstown Self Drive
Te Anau to Queenstown Self Drive
Te Anau

A nice drive.

Half Day Milford Track Giant Gate Guided Walk+Milford Cruise
Half Day Milford Track Giant Gate Guided Walk+Milford Cruise
Te Anau

The Guided Walk was longer than I anticipated, but it was a lovely walk! The group was larger than I expected also! There were 13 guests and the hiking guide. The waterfall at the end of the hike was great, and the hiking guide was also very good. The walk did seem a little rushed, but I know we were on a schedule to be able to make the Cruise. The Cruise was the favorite part of the activity. It was beautiful to see all of the waterfalls and the steep sides of the sound. The Cruise went further out into the open ocean than I expected. We saw dolphins as we came back into the sound - a real treat!

Quality of Experience
We liked the day of activities. Beautiful scenery!
Guides, Drivers and Staff
Our hiking guide was great - and the boat captain was also wonderful.
Transport
Welcome to Te Anau
Welcome to Te Anau
Te Anau

We don't know what this is.

Glacier Boat Trip -
Glacier Boat Trip -
Aoraki / Mount Cook Village

This trip was a dud! There were no icebergs floating and the glacier was not very recognizable because of all of the dirt. There was no calving of the glacier. Our guide did the best he could and was very knowledgeable. But after the boring 20 minute walk with 40 other people, and then some time in a boat with little to see - it seemed like a waste of time.

Quality of Experience
Guides, Drivers and Staff
Our boat driver/ guide was very knowledgeable and did a good job telling us about glaciers
Transport
The bus was very crowded.
Mt Cook & The Glaciers
Mt Cook & The Glaciers
New Zealand

We loved the helicopter experience. It was a first for all of us. We had an excellent pilot, and he was great at telling us interesting facts. Our scheduled flight was pushed back a half hour, and we were told to check in an hour before the trip. We waited around for 1 1/2 hours - which was not a great start to the experience.

Quality of Experience
We did land on a glacier, which is a great experience.
Guides, Drivers and Staff
Our pilot was great!
Transport
We had a new helicopter!
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Apr 02, 2026

Dear Val, thank you for your thoughtful and detailed review !!
I'm glad you felt like you were an important client because you WERE !! and you were an excellent client to me and I hope we get to work together in the near future.

The best to you and your loved ones!!
Liz

Monika has so much patience.
New Zealand | Mar 10 - Mar 24, 2026

Haley
Haley L.
Denver, CO | Reviewed on Mar 25, 2026
Monika has so much patience. I was back and forth about everything and a terrible bother to her. She took it all in stride and eased all my concerns with a practiced ease. She thought of EVERYTHING. It was wonderful to have such a detailed plan with the perfect amount of freedom/flexibility built in. A wonderful balance of fast and slow. Kimkim did a great job pairing us up with Monika. Having everything available on the app once we arrived was very useful as well. Read more

Monika has so much patience. I was back and forth about everything and a terrible bother to her. She took it all in stride and eased all my concerns with a practiced ease. She thought of EVERYTHING. It was wonderful to have such a detailed plan with the perfect amount of freedom/flexibility built in. A wonderful balance of fast and slow.

Kimkim did a great job pairing us up with Monika. Having everything available on the app once we arrived was very useful as well.

Hotel Reviews
PurePod Central Otago (Taima)
Authenticity & Character
Is it inside, is it outside? You don’t really know. The artistry of it is incredible. It’s the epitome of outdoor luxury. And the food hamper was absolutely delicious.
Location
Complete privacy in a beautiful and open area. Central Otago is a place I want to return to as well.
Cleanliness & Comfort
Everything was spotless and clean. Every little luxury was thought of. There Wes even rain gear at the car park to keep you dry for the walk up.
Shakespeare B&B
Te Anau
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean but not very comfortable. The walls were too thin (I heard the neighboring room’s conversations) and the bed was a bowl.
Wanaka Springs Lodge
Wanaka

Very cute and comfortable place.

Authenticity & Character
I loved the lawn and the deck area. It created a sense of oasis.
Location
Staff
I never met any of the staff but I wasn’t put off by that at all. It was weird to have people doing lawn maintenance well before checkout though. It ruined any feeling of privacy since there is the giant sliding glass door. I’m not sure how regular of an occurrence that is though.
Cleanliness & Comfort
I really appreciated the heat lamps as well as the overall layout in the bathroom.
Mt Cook Lodge & Motels
Canterbury

It was a hotel. Nothing special and that’s okay.

Authenticity & Character
This place had no character and the rooms were poorly laid out.
Location
Staff
Cleanliness & Comfort
The shower floor didn’t drain well so the water went up around the toilet in just a couple minutes. Then there was no bathroom fan so the room smelled like musty toilet water the whole time we were there. Also, they maintain control of he thermostat at the front desk so when we woke up cold in the middle of the night we had to call to negotiate upping the room temps.
The Grange Boutique B & B and Motel
Christchurch

The people running this B&B were so kind and welcoming! I’m incredibly grateful for their patience dealing with our disoriented, jet lagged selves.

Authenticity & Character
The antiques were gorgeous and they added something special to the place you wouldn’t get anywhere else.
Location
There are so many options within walking distance for fun things to do and places to eat.
Staff
Cleanliness & Comfort
The Headwaters Eco Lodge - Glenorchy
Glenorchy

I really don’t know how to describe the level of this place. Their sustainability efforts are remarkable, the staff are a joy to be around and the food was delectable. Absolute favorite of all the places we stayed.

Authenticity & Character
Their efforts are something you just need to see for yourself. They put a lot of work into this place and it shows.
Location
Glenorchy is a cute little town and the possibilities for adventure there are endless.
Staff
Everyone was genuinely kind and seemed just as happy to be there as the guests.
Cleanliness & Comfort
The bedding was extra soft and the lighting gave the room the perfect level of coziness.
Activity Reviews
Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau

The glowworm caves were magical. Using red lights instead of the bright white for cave features in the way in could have helped our eyes adjust to the dark better and would have improved the experience. I loved the lack of cell phones and the request for silence. It made the experience a lot more memorable. I would have appreciated more time to read all of the info signs that are up everywhere and enjoy the put part of the cave. I felt very rushed and a bit like cattle being herded.

Quality of Experience
Quality of Experience
Walk the famous Milford track and cruise on Milford Sound
Walk the famous Milford track and cruise on Milford Sound
Te Anau

Cruising the Milford Sound wasn’t really our cup of tea. It’s a beautiful fjord, but the boats were overcrowded and moved too quickly to really allow us to soak it in. It felt more like a cell phone photography tour than anything special. Everywhere we tried to just exist and enjoy the ride for a while, someone else's phone ended up in our faces as they tried to get their perfect photo. It did have a small magical moment where the boat got close enough to the falls to get everyone very very wet. It was chilly so everyone (except my husband and I) ran for shelter. We loved the feel of the water and the seclusion it allowed. It was well worth being cold. Just for that moment, I’d recommend doing it once especially if you have limited mobility. The little walk was lovely though and I really enjoyed learning so much about the local plant life. Our guide for that was a joy to be around and really seemed to have a wealth of knowledge to share. She tried her best to make it a memorable experience for us. Also, the lunches were delicious and well balanced!

Quality of Experience
Food
The provided lunch was simple yet flavorful and had lots of snacks for munching on throughout the day.
Guides, Drivers and Staff
Transport
It was fun to learn things along the way in and I felt very comfortable with the driving ability of our guide.
Big Sky Stargazing -outdoor stargazing tour
Big Sky Stargazing -outdoor stargazing tour
Aoraki / Mount Cook Village

Our stargazing tour in Mt Cook was surprisingly spectacular. We actually dropped it from our trip and re-added it after more consideration. It turned out to be one of our favorite activities. The guides were knowledgeable and fun to interact with. It was truly a surreal experience I’d recommend to anyone and everyone.

Quality of Experience
Guides, Drivers and Staff
The amount of knowledge our guide has was astounding. I could have stayed another 2 hours and just listened to him explain things. On top of that he had a wonderful sense of humor so I was often warmed from within by laughter.
Banks Track 3 days- 2 nights option - first day
Banks Track 3 days- 2 nights option - first day
New Zealand

The Banks Track was a delight! It felt like walking through several different worlds. We did the quicker paced option which was a perfect taste of the area. I’d love to return for a full meal…or 2…or 3.

Quality of Experience
The views are stunning. The huts are well loved and eclectic.
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 25, 2026

Hi Haley,

Thank you so much for your kind words—it truly means a lot! 😊

I’m so glad you had such a special trip and that it struck the right balance for you. It sounds like you experienced some incredible moments (and what a bonus with the aurora—so lucky!).

Wishing you many more amazing adventures ahead and lots of beautiful memories from this one ✨

Warm regards, Monika

Monika was extremely knowledgeable and helpfu...
New Zealand | Mar 1 - Mar 15, 2026

J
Jake A.
Sweden | Reviewed on Mar 24, 2026
Monika was extremely knowledgeable and helpful on our trip. She was more than accessible when we needed her help. Aotearoa was stunning and many of the options she gave us, provided life long memories that we will carry with us. It made the whole experience perfect, and easy to navigate! Read more

Monika was extremely knowledgeable and helpful on our trip. She was more than accessible when we needed her help.

Aotearoa was stunning and many of the options she gave us, provided life long memories that we will carry with us.

It made the whole experience perfect, and easy to navigate!

Hotel Reviews
Akaroa Village Inn - Bruce Waterfront Apartments
Akaroa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auckland City Hotel
Auckland

Breakfast was great, staff were helpful and sweet. Clean rooms, and right in the city center. Perfect!

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 24, 2026

Hi Jake ! Thank you so much for your kind words! I’m thrilled to hear that you had such a memorable time in Aotearoa (New Zealand) and that the recommendations added to your experience. It was a pleasure helping you plan your trip, and I’m so glad everything went smoothly!

Warm regards,
Monika

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