
Liz Neal
I have been involved in the travel industry since my first job out of college, working for hotels, travel companies and for the last 8 years in Springboard Vacations. I approach my customer's travel like I would like my own travel to be handled. I like to listen to what they expect from a trip and then offer suggestions to make their travel special. I love languages, I can speak English, Spanish and French fluently and I am now studying Italian :)
What places and activities do you specialize in?
"I specialize in creating customized itineraries throughout the South Pacific for singles, couples, families and small groups. I like to provide my customers with unique experiences in each country they visit. I enjoy helping my travelers create memories, more than just itineraries. "
How did you get involved in travel?
"I was fortunate to travel from a young age. The great experiences I had traveling with my parents made me want to be involved in traveling as an adult. I traveled with them, alone, with my husband and with my 4 children (now young adults). Now I travel frequently in the destinations I sell to be able to recommend places and experiences from a personal point of view. . I love the experience of understanding other cultures, speaking other languages, trying new foods....."
Please share a unique travel experience you will never forget.
"Flying over Sydney in a helicopter after having visited the wine country and hovering over the harbour because the pilot had to wait for clearance to land. He apologized profusely and I couldn't have been happier, I couldn't believe the view! In Kangaroo Island I had the most amazing picnic on a private farm while watching the kangaroos not farther than 70 feet from me ! Flying on a heli between Kata Tjuta and Uluru and seeing how much the landscape from above is similar to the dot paintings of the Anangu local artists. "
Liz's favorite itineraries and travel advice
Top itineraries and travel advice

You can comfortably explore four to five different destinations with ten days in New Zealand. Spend up to two days in each city, including the "Big Little City" of Auckland,...

Spend a week in three of Australia's eventful regions—Sydney, Uluru, and Cairns. Go sightseeing in Sydney, from The Rocks to Bondi Beach, then adventure through the stunning...
Family itineraries

Ten days gives your family plenty of time to visit some of Australia's best-known destinations on a classic highlights tour that covers Sydney, Uluru, and the rainforests and...

With seven days in New Zealand, you can find an itinerary that offers something for the entire family, whether that's nature, culture, or cuisine. Focus on one island and hit...

Featuring an energetic mix of wildlife excursions and fun outdoor adventures, this 13-day itinerary is a great introduction to Australia for the whole family. Take a selfie...
Luxury itineraries
Road trip itineraries

This packed three-week adventure delivers the best of Australia. Discover the nation's culture capital of Melbourne on food tours and wildlife excursions before heading down the...

Perfect for first-timers, this 13-day itinerary covers an epic variety of landscapes and activities that only New Zealand could offer. Starting in Auckland, you'll head south,...

Explore the East Coast of Australia at your own pace on this 20-day self-drive tour. Stop in Sydney and the beautiful Gold Coast, learn to surf, and go hiking in the rainforest...
Recent trip reviews for Liz
Thoroughly enjoyed the trip. In the future I ...
Australia
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Nov 1 - Nov 16, 2023

Thanks Susan for your nice review and for the opportunity to provide this trip for you. I'm glad you had lots of fun. I'll make a note for your next trip with us :) to make sure we leave a bit more free time !!
It was a pleasure working with you.
Liz
Three Cities in Australia
Australia
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Oct 25 - Nov 2, 2023
Though the weather sometimes was challenging, we enjoyed the Sydney Opera House tour and chances to visit local farms. The Gold Class Kuranda Scenic Railway was a nice treat and the Penguin Parade in... Read more

Thank you Patty for your beautiful review. It was a pleasure to work with you ! Please keep Kim Kim in mind when planning your next adventure!
Cheers
Liz
76 day trip to Australia and New Zealand
Australia
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Aug 19 - Oct 29, 2023

Dear Lynda,
What a thoughtful review. I really really appreciate your words. It was an ABSOLUTE pleasure to work with you and plan this very long trip. You had so much enthusiasm to explore everything !! All my suppliers had wonderful things to say about you and enjoy hosting you. And although I don't "specialize" in other destinations I travel a lot and I will always be happy to be a sounding board for you with any destinations. It really was a pleasure!
Liz
Liz was amazing, helping make adjustments to ...
Australia
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May 18 - May 25, 2023

Hello Jamie,
Thanks for taking the time to complete the review. This information will be very helpful for future travelers. It was very nice to work with you and hope to be able to help with another trip to one of our other destinations!!
Cheers
Liz
Australia!!
Australia
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Sep 3 - Sep 19, 2023


Hi Cynthia and James,
Thank you so much for your wonderful review !!! It was so much fun to work with you.
I love the pictures you took !! and thank you so much for sharing them with us. Please count on us for your next adventure !!!
Wishing you the best.
Liz
Hi Liz,The trip to New Zealand and Australia...
New Zealand
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Jul 29 - Aug 16, 2023
The trip to New Zealand and Australia was probably one of the best we've ever had. The highlights were the Women World Cup soccer games we attended in both countries. In addition, Helen, Alexa and I enjoyed the town and activities you planned for us in Queenstown (Milford Sound and wine tasting). The city that we were unexpectedly pleased with was Nelson. At this city we were able to enjoy a cruise along the coast of the Abel Tasman NP and hike a portion of the great walk at... Read more

Thanks, Jim, for your thorough review. I'm sure it will help other customers that are considering travel to Australia and New Zealand. I'm glad we could help you achieve a great trip and that you considered this trip "one of the ever."
It was great working with you.
Liz
Fantastic Trip
New Zealand
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Jul 30 - Aug 8, 2023
Everything went off pretty much without a hitch. Flights booked through KK worked out well timewise and all the tours were well worth the time and money. They also hit all the major things I wanted to do st each location (Queenstown NZ, Sydney AUS, and Ayers Rock AUS). Liz was super helpful and made this super stress free to plan. Thanks KK!

Chris, thanks for a wonderful review and for allowing us to make this happen for you.
It was very nice working with you and I am so glad you all enjoyed the trip.
Looking forward to hopefully another adventure ! there are lots more to see from Australia and it would be great to combine with a trip to Fiji.
Thanks again!
Liz
What a perfect family vacation! Liz planned ...
Australia
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Jul 3 - Jul 30, 2023

What a perfect family vacation! Liz planned a wonderful trip that enabled us to experience the best of Australia and New Zealand. She was very responsive and worked well with us to put together a memorable trip for all!

Jodi,
Thank you for your review !
It was very very nice to work with you and I hope we can help again in the future !
It was really a pleasure.
Liz
Unforgettable trip to Tahiti
New Zealand
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Jul 15 - Jul 23, 2023

Hello Jean,
Thanks for allowing us to prepare another family vacation.. so sorry I couldn't stop the rain...
I love working with you and would love to have the opportunity again, you can call me anytime.
Hope to hear from you back (maybe Autralia???)
Cheers
Liz
We had such a fabulous time and Liz made it s...
Australia
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Jul 10 - Jul 23, 2023


Thank you Jing for the wonderful review and I am really happy your family enjoyed Australia as much as my family does!!! :)
It was a pleasure working with you and please reach out if we can help with another fabulous trip.
Liz
Trip to Down Under
New Zealand
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Jun 24 - Jul 4, 2023


Thank you so much for your nice words about working with me.
Regarding the pricing, when comparing you really need to compare the pricing at the time of booking (prices change closer or farther from the booking dates), and compare the exact tours and the tour number, the exact company for transfers at that particular time of the day and the same category of rooms in the hotels and hotel price structure at the time of the booking. (if the hotel is empty 2 days before arrival... Read more
We had a fantastic trip around Australia. Li...
Australia
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Jun 10 - Jul 5, 2023

We had a fantastic trip around Australia. Liz listened to our needs, scheduled fun and memorable activities for us, worked around other events we had scheduled, and did it quickly and efficiently. Liz, as well as the rest of the KimKim team, is an excellent, relaxed communicator who kept us updated with any changes. It was a pleasure working with KimKim yet again. We have used KimKim twice now and both of the trips rank at the top of all the trips we have ever taken (and we travel A LOT). Great Job!

Well... right back at you Kevin, you were a wonderful client to work with and I would love to be able to help plan a memoreable trip again.. there is a lot of Australia left to see, and don't forget New Zealand.
Plus, you were my first client to complete the Iron Man (anywhere..) so hat's off to you !! Talking about New zealand... you know there is one there also right?
Thanks again for selecting us to work with and I hope our paths cross again in the near future.
Cheers
Liz
Amazing Australia Visit!
Australia
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Jun 15 - Jun 27, 2023

We started in Sydney. We had a change to our harbour tour but ended up getting to see the lights of Vivid with the evening tour. We hit all of the iconic expereinces- the Sydney... Read more

A Trip of a Lifetime!
Australia
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Jun 1 - Jun 12, 2023

Hello Jolene,
I am so happy you enjoyed your trip and .. Platypus !!!!! You are one of my lucky clients !! they are quite elusive but super fun when you spot them. Good for you!
It was very nice working with you and I would be happy to work with you in any other destination we cover. !! Wishing you a great rest of the year.
Liz
Relationship between Kim Kim and others in country. We had a small airline booking issue and NOBODY seemed to know who could aid us in rectifying the problem!
Australia
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May 29 - Jun 5, 2023
Liz was great in setting up the itinerary with suggestions, modifications, and final bookings. Final day on Green Island could have been better. Mostly the contractor providing the trip was into upselling higher priced scuba and outer reef experiences. Normally the trip could have been shortened to fewer hours than the full day, but THEY decided against running additional mid-day boats.

Dear Richard,
I'm glad you were happy with your trip.
Regarding the airline, as we discussed before the trip, the airline delay/cancellation has to be handled by the airline directly. Unfortunately they wouldn't allow us to change a flight after your trip has started. But I am very sympathetic on how frustrating it is to deal with airlines post covid !! I was just delayed 12 hours upon returning from New York when my initial flight cancelled. Very frustrating.
Wishing you both a wonderful rest of the year !
Liz
I wish Liz could plan all my trips!
New Zealand
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Apr 21 - May 1, 2023
We were so happy to have connected with Liz! She took the time to get to know us, what we were hoping to do and see in New Zealand and what types of things weren't a priority for us. I love that her expertise of the area gave us the opportunity to experience some really special things that we may not have otherwise known about. The schedule was a perfect balance of booked activities and free time for our own adventures. She worked within our timeline and budget and was super responsive and always helpful!

Dear Amy
Thank you for the wonderful review and thank you thank you thank you for sending the pictues. You are a phenomenal photographer!!!! I hope other future clients read the reviews and can see your pictures. Who wouldnt want to go to New Zealand after seeing them !!!
Thank you again and it will be a pleasure to work with you in the future. (Australia,, Fiji... Tahiti???)
Cheers
Liz
Once in a lifetime trip!
New Zealand
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May 10 - May 24, 2023


Dear Robert and Debbie,
I'm so glad you were able to do the Heli flight and the weather cooperated!!
It was a pleasure to help you with this trip !! If I can help in the future in anyway, I would be more than happy to do so.
All the best to both of you.
Liz
Easiest Trip I've Ever Taken!
Australia
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Apr 10 - Apr 27, 2023


Hello Amelia
Thanks for the detail review and the wonderful ideas you are sharing with future travelers!!
I am very glad that you were able to take this trip and I enjoyed working with you very much. Hope we can help in the future to one of our other great destinations.
Liz
Great Adventure in Australia
Australia
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Mar 17 - Mar 25, 2023

Dear Don, Lori and Leinelle:
Thank you ! for allowing us the opportunity to prepare this trip for you. I am super glad that you all enjoyed it so much and hope to be able to arrange another trip to New Zealand??? :) :)
It was a pleasure working with you !
Cheers!
liz
Mother daughter New Zealand adventure
New Zealand
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Mar 11 - Mar 20, 2023


Hi Tracy,
It was great to work with you and I'm glad you both enjoyed the trip so much ! I can relate to mother daughter trip because I loooove to take my girls with me when I can.
If you both want to explore Australia in the future let me know ! I'd love to work with you again
Cheers
Liz