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Springboard Vacations

At Springboard we believe in travel experiences that are far from ordinary – vacations that are indulgent, fun and stress-free. We believe in making sure every detail is just right, that where you lay your head at night is not just a bed but a place to with a story. We believe in authentic experiences that change our outlook on the world and enrich us.

We believe in designing unique itineraries as individual as every person we have the privilege of creating a trip for. No two are the same. We understand that this may be your only time to a part of the world that we love, so we want to make sure it’s unforgettable for all the right reasons. We love to share our passion with you as much as we love discovering new experiences during our own travel – things that you can fall in love with too. This keeps our work fresh and our passion high.

We understand that planning a trip can be an overwhelming task with way too much information to sort through and way too much at stake to get it wrong. We understand that you want value for money and someone who really understands both the destination and you, the traveler - to draw on their experience to guide you through this process. You need an advocate to find the best options for you and deliver you everything you have dreamed of. Because this is not just a trip it’s your bucket list coming to life!

Springboard Vacations is part of the following groups: Australia Travel Agents, Fiji Travel Agents, French Polynesia Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Springboard Vacations

Paula at KimKim arranged a great 8 day tour f...
Australia | Mar 16 - Mar 23, 2024

W
William S.
Dallas, TX | Reviewed on Mar 26, 2024
Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems Read more

Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems

Hotel Reviews
Parkroyal Darling Harbour
Sydney

Location on the Harbour is great - easy to get around - clean - good breakfast

Emu Walk Apartments
Yulara

These accommodations were awesome - had a kitchen and washer / dryer - gave us a chance to wash everything 1/2 way thru the trip

Authenticity & Character
Nice
Location
Next to everything
Staff
Helfull
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Good location close to ward - near everything - breakfast is ok - staff helpfull

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 26, 2024

Thank you so much for taking the time to write this review, William. I appreciate it greatly.
I'm so happy to hear that you and Janet had a wonderful vacation. Thank you for trusting me in helping you book your trip. Let me know if you plan on traveling to any other South Pacific destination and I will be more than happy to assist you. Take care and keep in touch!
Cheers,
Paula

An incredible trip, with a travel expert who listened to what my interests were!
New Zealand | Feb 15 - Feb 25, 2024

William
William T.
Chicago, IL | Reviewed on Mar 12, 2024
What an incredible New Zealand trip!! Liz actually listened carefully to my very particular interests, and crafted a trip that took it all in. My highlights: A custom private guided tour with Peter from Bush and Beach. Peter was especially chosen for me, as he is also a botanist and Arborist like myself. I had asked about going to the Coromandel Peninsula, so Liz hooked me up with John, the owner of Kiwi Dundee for a semi private tour emphasizing my study of Captain Cook. We got to visit a... Read more

What an incredible New Zealand trip!! Liz actually listened carefully to my very particular interests, and crafted a trip that took it all in. My highlights: A custom private guided tour with Peter from Bush and Beach. Peter was especially chosen for me, as he is also a botanist and Arborist like myself. I had asked about going to the Coromandel Peninsula, so Liz hooked me up with John, the owner of Kiwi Dundee for a semi private tour emphasizing my study of Captain Cook. We got to visit a Māori Pa, (hill fortress) mentioned in Cook’s journals, as well as a great scenic overlook of Cook’s Bay. A trip to Sanctuary Mountain was good, but one of my best experiences was the overnight on Kapiti Island with its incredible bird life! A small group tour of Zealandia Preserve at night finally got me a wild Kiwi sighting. Oops, lol, I forgot to mention my private tour of a Kiwi hatchery which was awesome! Thank you Liz! Last but not least, was my private tour of the New Zealand Museum in Wellington, where my guide exceeded my expectations as she changed her standard tour to cater to my paleontology interests and Captain Cook exhibits there. All in all, a dream trip of a lifetime, well done!

Hotel Review
Grand Mercure Puka Park Resort
Pauanui

Best breakfasts of my entire trip! They have a great fruit selection and I was blown away by the fresh, ripe, Strawberries served every morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 12, 2024

Well Bill, that was an amazing trip and I am so glad we were able to get you the special people to guide you and made your trip special. I really appreciate your feedback and the beautiful review, and I have to tell you that on my part it was equally enjoyable to work with you. You have so many unique interests which made our conversations through the planning very fun! And I learned a lot about Captain Cook!!

Thank you again, and please reach out to us if we can help with any travel in the future. Again, it was a pleasure!

Liz

Each experience in Australia was outstanding....
Australia | Feb 20 - Mar 3, 2024

J
Joan B.
Minneapolis, MN | Reviewed on Mar 09, 2024
Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!! Thanks to Liz, our specialist, only the best was recommended to make our trip memorable. We’re grateful for the ease of planning and execution of a remarkable journey. Read more

Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!!

Thanks to Liz, our specialist, only the best was recommended to make our trip memorable.

We’re grateful for the ease of planning and execution of a remarkable journey.

Hotel Reviews
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mayfair Hotel
Adelaide
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Shangri-La Sydney
The Rocks, Sydney
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Phillip Island & Moonlight Sanctuary with Dinner
Full Day Phillip Island & Moonlight Sanctuary with Dinner
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Yarra Valley Food and Wine Journey
Full Day Yarra Valley Food and Wine Journey
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kangaroo Island In Style — 2 Days / 1 Night
Kangaroo Island In Style — 2 Days / 1 Night
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
T
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 09, 2024

Joan,
Thank you very much for the feedback and the amazing review. I really enjoyed working with you and I am very glad you loved the country and the experiences.
Please reach out to us any time ! I'll be happy to work with you again and plan another wonderful trip.

Cheers and thanks again!
Liz

trip to Australia in February 2024 was am...
Australia | Feb 2 - Feb 21, 2024

PAM
PAM B.
Denver, CO | Reviewed on Mar 07, 2024
Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan...
Read more

Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan (sp?)
We also had an amazing guide at the Bonorang Wildlife Sanctuary.
The accommodations at Freycinet National Park and at the Old Woolstore Apt. Hotel in Hobart were spacious and well appointed.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 14, 2024

Thank you so much Pam & Jim for taking the time to write a wonderful review and sending me some feedback from your trip to Australia. I loved seeing your pictures and I'm so happy you had a memorable vacation. Please don't hesitate to contact me if you plan on visiting New Zealand or any other destination in the South Pacific. Take care and I will keep in touch!
Cheers and thank you again!
~Paula

Liz was incredible! This was the first time w...
New Zealand | Feb 18 - Mar 1, 2024

Liz
Liz R.
Madison, WI | Reviewed on Mar 05, 2024
Liz was incredible! This was the first time we’ve worked with a travel agent and I think we will be using them for all big trips moving forward. Liz really listened to our needs and what we were hoping to see and do while in New Zealand. We had the most amazing trip, saw the best sites, and experienced as much as we possibly could. Liz helped make the trip go off without any issues. She even went above and beyond to help us out with transportation when our flight was delayed upon arrive. Liz... Read more

Liz was incredible! This was the first time we’ve worked with a travel agent and I think we will be using them for all big trips moving forward. Liz really listened to our needs and what we were hoping to see and do while in New Zealand. We had the most amazing trip, saw the best sites, and experienced as much as we possibly could. Liz helped make the trip go off without any issues. She even went above and beyond to help us out with transportation when our flight was delayed upon arrive. Liz also checked in with us a few times while we were in New Zealand to see if we needed anything! I hope we can work with Liz again because any other travel agent we work with will have some very big shoes to fill :)

Hotel Reviews
M Social
Auckland

We loved this hotel!! The breakfast was great, the staff was wonderful, and it was in the best location. We wished we could have put this hotel in our suitcase and brought it with us the entire trip.

Authenticity & Character
Location
Right across the street from the boardwalk and tons of restaurants and shops
Staff
They were all so kind and willing to help
Cleanliness & Comfort
Pohue Pure Pod
Pohue

We loved this bnb type experience. It’s remote-ness made for the perfect middle stop on our trip to just spend time together and reconnect. Absolutely stunning views as well. We also ordered the breakfast and dinner package and that was the best decision!

Authenticity & Character
Location
Cleanliness & Comfort
Novotel Rotorua Lakeside
Rotorua

This hotel was pretty old. I think we just had a bad room because they were hosting a large conference at the same time, so those attendees seemed to get the staffs attention and best rooms. The location was great, right by the lake and city center!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
I think the room could have been cleaner. Part of that is due to an older hotel, but some of the sheets and towels had stains on them and the floor wasn’t clean either. When we got room service it took a long time to get it and then the tray in the hallway wasn’t picked up for more than 24 hours.
Scenic Suites Queenstown
Queenstown

We were in the suites and it was a bit weird to open our door and have a random person in one door and then we were in the next. Didn’t love that, but would be great if you were with a group and got both rooms

Authenticity & Character
Location
Nice and close to everything
Staff
Friendly and attentive
Cleanliness & Comfort
Crowne Plaza Christchurch
Christchurch Central

Great location! It was a fancy place for us which was a treat

Authenticity & Character
Location
Staff
Very friendly!
Cleanliness & Comfort
Activity Reviews
Half Day Mt Tarawera Crater Walk Experience
Half Day Mt Tarawera Crater Walk Experience
Rotorua

The guides we had really made this experience. We have never done a hike like this, it was so unique, put us out of our comfort zone, and was a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Fantastic
Transport
Welcome to Pohue Pure Pod
Welcome to Pohue Pure Pod
New Zealand

This is what I was most looking forward to on our trip and it didn’t disappoint

Quality of Experience
Full Day Famous Routeburn Trail
Full Day Famous Routeburn Trail
Queenstown (NZ)

This was a tough hike, but we loved it! We hiked the entire day, which was about 12-13 miles. The views were incredible

Quality of Experience
Guides, Drivers and Staff
The guide walked so fast that our group was separated frequently. Made me feel like I couldn’t totally enjoy the experience because I had to keep up. Thankfully the trail is very well marked and easy to follow. He was very knowledgeable though so it was interesting to learn about the area, plants, etc.
Transport
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

Such a fun experience, even if you haven’t seen the lord of the rings movies (definitely helps to have seen the though)

Quality of Experience
Food
The buffet was so good!
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 09, 2024

Hello!!!
Thanks so much for the beautiful review !! It was so nice to work with you both and of course I would help any time in the future!!
I'll follow up with the Routeburn guide. Last time I did it he almost went too slow!!! They should adjust to the group so nobody gets behind.

Thanks again and call me anytime!
Liz

Excellent!
New Zealand | Oct 27 - Nov 10, 2023

Michelle
Michelle S.
San Francisco, CA | Reviewed on Mar 02, 2024

Ruth was extremely helpful, mindful of local activities and our limitations. We had the best time.

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Mar 04, 2024

I'm so glad you had a great time. It was great fun planning your trip.

Amazing Australian Vacation
Australia | Feb 3 - Feb 22, 2024

Lori
Lori C.
Newark, NJ | Reviewed on Mar 01, 2024
I just came back from a 3-week perfect vacation in Australia. Kimkim travel made by dream vacation possible. From beginning to end Liz ( my kimkim agent) arranged everything and it was seamless...absolutely no stress on me because Liz had every plane ride (5), every chauffeur, every hotel, every ticket to an event etc. done to perfection. She even did my car rental. Obviously Liz and I communicated frequently before the trip and she understood my style and planned accordingly. There were so... Read more

I just came back from a 3-week perfect vacation in Australia. Kimkim travel made by dream vacation possible. From beginning to end Liz ( my kimkim agent) arranged everything and it was seamless...absolutely no stress on me because Liz had every plane ride (5), every chauffeur, every hotel, every ticket to an event etc. done to perfection. She even did my car rental. Obviously Liz and I communicated frequently before the trip and she understood my style and planned accordingly. There were so many great moments in the trip but I'd like to give a shout out to The Merrijig Inn in Port Fairy. It is a B &B that is so quaint and so comfortable and where I had the best dinner of my trip. From Sydney, to the Great Barrier Reef, to Uluru, to Melbourne, to driving the Great Ocean Road, to ending in Adelaide for the Fringe Festival, kimkim made it all happen with perfection.
Thank you, Lori Christensen

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 01, 2024

Dear Lori,
Thank you so so much for taking the time to review and for your kind words. It was so nice to work with you. I am very lucky to come across clients like you!! Very very happy you enjoyed the entire trip and yes you are right the Merrijig Inn is so cute, its my favorite also!

Hope to have the chance to organize another trip for you soon!
Thanks again
liz

Review of Trip to New Zealand
New Zealand | Feb 9 - Feb 26, 2024

P
Paula B.
Canada | Reviewed on Feb 28, 2024
Our trip included a portion supported by KimKim and 9 days organized through a different cycling company that we have travelled with previously. Overall, our trip was very good/excellent. Planning the trip with Ruth, in advance of leaving Canada was a very positive experience. Ruth was knowledgeable, flexible and understanding, very pleasant, responsive and helpful. We were not as impressed with Southern World after arrival in New Zealand. We did not receive the package from them in... Read more

Our trip included a portion supported by KimKim and 9 days organized through a different cycling company that we have travelled with previously. Overall, our trip was very good/excellent. Planning the trip with Ruth, in advance of leaving Canada was a very positive experience. Ruth was knowledgeable, flexible and understanding, very pleasant, responsive and helpful.

We were not as impressed with Southern World after arrival in New Zealand. We did not receive the package from them in our hotel room until the second day, although that might have been a hotel issue. Otherwise, all of the logistics worked according to plan, with one exception. All of the tour guides were very good and punctual.

Up until the point we left Canada, our itinerary included a sunset walk in the National Park at 7:-00 pm which was a minimum 1.5 hour drive from Taupo where we were staying (this was our first experience driving in NZ and thus it likely took us a little longer even than the predicted 1.5 hours). We were asked to call the day before (during business hours) to confirm the time of the sunset walk the following day. Unfortunately, although we were scheduled to arrive back from the rain forest the prior day by 4:00 pm, we did not get back to our hotel (where we had internet service) until 5:30 pm, so could not call; we were in areas with no service during the entire window provided to us to call to confirm. We had not noticed that the time in the booklet for this sunset walk had changed to 5:45 pm. However, even if we had noticed it, we would not have been able to make it in time for this rescheduled walk (and it would not really have been a sunset walk either!) - we did not arrive in Taupo until 12:30 pm, had lunch and took the cruise on Taupo Lake from 130 to 3:00 pm. We then had to go and check in to our hotel. So the earliest we could have left Taupo for the National Park would have been around 3:30 pm or so.

Even if we had seen the change, we had to drive to the park and would not have arrived prior to 5:00 pm at the earliest, but needed to grab a quick bite to eat for dinner, so this change in time could not have possibly worked for us.

We did not find the communication with Southern World very sympathetic to say the least. When we called the office, the timing was not acknowledged as being tight and we never received any sort of apology. I am not sure what the cost of this sunset walk was - we arrived at 6:45 pm, waited til 7:00 pm and contacted the office to learn it had been changed. Needless to say, we did not have the experience of the sunset walk in the national park and our only choice was to get back into the car and drive 1.5 hours back to Taupo. This was most unfortunate. The last communication on this matter that we had from Southern World was that the time had not changed - it was always 5:45 pm, which is categorically not correct.

On our final day in Queenstown, there was a pick up from our hotel which was not really necessary as he dropped us off a half block from our hotel! We arrived back at the end of the day from Doubtful Sound about 15 min early; we looked around for a taxi, as we didn't want him looking for us; we could not find one, so we just walked back to our hotel, which was our preference anyway - but we just thought you should know. We hoped that he had not arrived later looking for us - we did stay around for about 5 min.

Our only suggestion is that ground/local operators communicate via imessage/what's app as a rule of thumb since these are internet-based communication mechanisms. We had eSIM cards while in New Zealand and could do calls and messaging through What's App, messages through imessage, or via email - however, we did not have access to phone which was their default method for communicating. 

So, overall - a great experience doing the planning with Ruth; a generally good experience with all logistics on the ground in New Zealand, with one exception - which did colour our perspective a bit in regard to Southern World - not because it happened, but more the tone of the communications about the issue with their staff.

Activity Reviews
Full Day Whirinaki Forest Walk with Lunch
Full Day Whirinaki Forest Walk with Lunch
Rotorua

Excellent guide; punctual pick up; very knowledgeable Note that they did not ask about allergies and i could not eat the lunch as a result

Quality of Experience
Food
Ask about allergies
Guides, Drivers and Staff
Transport
Daily Scenic Cruise
Daily Scenic Cruise
Taupō

Enjoyable, pleasant staff; just the right amount of time; comfortable boat

Quality of Experience
Guides, Drivers and Staff
Full Day Famous Routeburn Trail
Full Day Famous Routeburn Trail
Queenstown (NZ)

Excellent guide; did this in torrential rain

Quality of Experience
Guides, Drivers and Staff
Transport
Doubtful Sound Wilderness Cruise (ex Queenstown)
Doubtful Sound Wilderness Cruise (ex Queenstown)
Queenstown (NZ)

Beautiful scenery, guide on bus very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Should plan to make a stop on the two hour drive
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Feb 29, 2024

I really enjoyed working with you Paula and am so very pleased that you enjoyed New Zealand. I look forward to working with you again when you are ready to plan your Australia Trip!

Ruth

Amazing New Zealand honeymoon
New Zealand | Feb 12 - Feb 24, 2024

Steven
Steven F.
Lino Lakes, MN | Reviewed on Feb 27, 2024

We ha an amazing trip to New Zealand, and Connie was wonderful in getting it organized. This was for our honeymoon, and she took care of finding us the best hotels and some excellent ground tours. There were even surprise cakes along the way which was a great touch. Plus the service and customization to exactly what we wanted was excellent. Would deflintely work with Connie again in the future. It was a great combination of being able to travel independently while not worrying so much about the planning, which can be so time consuming with all the options these days. Definitely A+++++!

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Feb 28, 2024

Hello Steven
I am thrilled you enjoyed everything we discussed for your trip and that you celebrated your honeymoon in style. We are thrilled that you had a seamless and stress-free experience with us. Your kind words are a great testament to the hard work and dedication we invest in each job.
We hope to see you soon on another of our trips.

Take care, and thank you again for your fantastic review
Connie

Trip of a Lifetime!!
Australia | Feb 16 - Feb 25, 2024

SUSAN
SUSAN L.
Highlands, NC | Reviewed on Feb 27, 2024
Liz did an amazing job in planning our family trip to New Zealand and Australia! The only thing I wish is that we could have stayed for longer! Queenstown (New Zealand) was amazing...the most adorable small town with many great restaurants and shops. Milford Sound was simply stunning! The e-bike tour through the vineyards was so much fun! Sydney was wonderful as well. We climbed the Sydney Harbor Bridge at night with the beautiful skyline and Sydney Opera House in full view - awesome... Read more

Liz did an amazing job in planning our family trip to New Zealand and Australia! The only thing I wish is that we could have stayed for longer! Queenstown (New Zealand) was amazing...the most adorable small town with many great restaurants and shops. Milford Sound was simply stunning! The e-bike tour through the vineyards was so much fun! Sydney was wonderful as well. We climbed the Sydney Harbor Bridge at night with the beautiful skyline and Sydney Opera House in full view - awesome (Anna, our guide, was amazing)! Not only did we tour the Opera House, but we were able to squeeze in a play while we were there (RBG: Of Many, One). The tour of Sydney was great and we took the ferry over to Manly Beach, which was fun and nice to get out onto the harbor! Auckland was nice (Sky Tower visit was neat) and Rotorua provided great insight on indigenous people with the Matai Maori Village show. Glow Worm Kayak tour at night was great (Jess was an amazing guide) and we saw the Southern Cross and Orion constellations. Stunning!! I wish we had more time in Australia and we will definitely be using Liz again when we head back to Australia. I would also definitely go back to the southern island of New Zealand again as well!

Hotel Review
Copthorne Hotel & Resort Queenstown Lakefront
Queenstown

Great location close to town. Friendly front desk personnel.

Location
Easy walk to town
Cleanliness & Comfort
Activity Reviews
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

Jess did an amazing job in taking us through tunnels and caves to see the glow worms...stunning! She also showed us the southern cross and orion constellations - very knowledgable!

Quality of Experience
Guides, Drivers and Staff
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

Cool to see the geothermal mud pools, geysers and boiling pools at this location.

Quality of Experience
Guides, Drivers and Staff
Coud be more informative about the history. Guide was OK, but did not answer questions in a meaningful way.
Garden Onsen Outdoor Soak - 1 hour
Garden Onsen Outdoor Soak - 1 hour
Queenstown (NZ)

Our originally-scheduled time slot of 4:30 had to be changed due to a flight cancellation. Onsen was able to move our time slot to the following day at 9:30pm - which happens to be sunset this time of year. It was stunning. The glass of champagne and chocolates was perfect and 1 hour was a perfect way to end our busy day!!

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Super interesting to learn about the design, construction and operations of Sydney Opera House. We enjoyed it so much that we squeezed in a trip back to see a play while we were there (FYI - there are several venues in the Opera House in addition to the Concert Hall).

Quality of Experience
Guides, Drivers and Staff
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

While I've never seen any Lord of the Rings movies, this was a very interesting and beautiful tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

Wonderful exposure to Maori culture with the dinner and show. Great job!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)

The weather the day of our visit was PERFECTION, which I hear is not normal for Milford Sound since it rains there 180+ days a year. We had perfect blue skies and the scenery was gorgeous! The boat tour was awesome! Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Bridge Climb at Night
Sydney Bridge Climb at Night
Sydney

One of the highlights of our trip! Anna did an amazing job in leading us to the summit of the bridge - perfectly clear night so we could see the Opera House, Sydney Skyline and wonderful views of boats in the harbor! Definitely recommend!!

Quality of Experience
Guides, Drivers and Staff
Anna was great!
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

Great overlook for Queenstown! Would highly recommend!

Quality of Experience
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overview of Sydney! Seeing Bondi Beach and the Sydney Opera House and Harbor Bridge was very cool, among other sights!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 28, 2024

Hello Susan!!
Thanks for the wonderful review and I am super glad you enjoyed Australia and NZ as much as we do !
How lucky you got to see the constellations on the Kayak Tour, and yes, Jess is my favorite guide also!!
(for the Kayak) I have many favorites :)

I'd love to organize another trip for you anytime ! it was a pleasure to work with you

Liz