Company Logo for Springboard Vacations
Specialists
Reviews for Springboard Vacations
Traveler Photos

Springboard Vacations

At Springboard we believe in travel experiences that are far from ordinary – vacations that are indulgent, fun and stress-free. We believe in making sure every detail is just right, that where you lay your head at night is not just a bed but a place to with a story. We believe in authentic experiences that change our outlook on the world and enrich us.

We believe in designing unique itineraries as individual as every person we have the privilege of creating a trip for. No two are the same. We understand that this may be your only time to a part of the world that we love, so we want to make sure it’s unforgettable for all the right reasons. We love to share our passion with you as much as we love discovering new experiences during our own travel – things that you can fall in love with too. This keeps our work fresh and our passion high.

We understand that planning a trip can be an overwhelming task with way too much information to sort through and way too much at stake to get it wrong. We understand that you want value for money and someone who really understands both the destination and you, the traveler - to draw on their experience to guide you through this process. You need an advocate to find the best options for you and deliver you everything you have dreamed of. Because this is not just a trip it’s your bucket list coming to life!

Springboard Vacations is part of the following groups: Australia Travel Agents, Fiji Travel Agents, French Polynesia Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Springboard Vacations

Australia trip review
Australia | Sep 14 - Oct 2, 2026

Tracie
Tracie M.
Seattle, WA | Reviewed on Oct 06, 2026

For the most part, it was great as far as planning and coordination with tour operators. They did a good job really matching excursions with what I wanted and really nice (conveniently located) lodging. However, while in Australia, the communication was poor with the local tour contact company, Southern World Tours, which created issues.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Oct 06, 2026
G'day Tracie,
Thank you so much for taking the time to share your feedback. I’m very happy to hear that you enjoyed the planning process. It was a pleasure working with you.
I’m sorry to hear that the communication with the local tour contact company, Southern World Tours, was not what you expected and that this created some issues during your time in Australia. I am in contact with them and will sort everything out for you. :) I truly appreciate your feedback, and I will take it into... Read more

G'day Tracie,
Thank you so much for taking the time to share your feedback. I’m very happy to hear that you enjoyed the planning process. It was a pleasure working with you.

I’m sorry to hear that the communication with the local tour contact company, Southern World Tours, was not what you expected and that this created some issues during your time in Australia. I am in contact with them and will sort everything out for you. :)

I truly appreciate your feedback, and I will take it into consideration as I continue to work with my local partners to provide the best possible experience for my clients. I hope you returned home with many wonderful memories!

Cheers,
Paula

Our trip was amazing. NZ/Australia are both s...
Fiji | Sep 3 - Sep 22, 2026

C
Carol N.
Middleborough, MA | Reviewed on Sep 29, 2026
Our trip was amazing. NZ/Australia are both so beautiful with wonderful people. We had many drivers and guides that were great. I hope I can remember the all. Antony, Zeph, and Ze. Bar help at MSocial, Brayden and Max. Kai on Waiheke. Loved the island and the wine and olive oil tastings. So any beautiful vineyards and the tile work at Casita Miro is stunning.Our driver in Queenstown, Chris, was wonderful. Very friendly and engaging. We loved the Rees. So comfortable with beautiful views. The... Read more

Our trip was amazing. NZ/Australia are both so beautiful with wonderful people. We had many drivers and guides that were great. I hope I can remember the all. Antony, Zeph, and Ze. Bar help at MSocial, Brayden and Max. Kai on Waiheke. Loved the island and the wine and olive oil tastings. So any beautiful vineyards and the tile work at Casita Miro is stunning.Our driver in Queenstown, Chris, was wonderful. Very friendly and engaging. We loved the Rees. So comfortable with beautiful views. The gondola ride is something I feared but did it anyway and so glad I did. Stunning views and the buffet at Stratosfare was over the top. We had hoped to do the stargazing but evidently it was a separate ticket. It was cloudy and drizzly so we didn't miss much. The full day funyak /jetboat was a blast. Phil, Jimmy, Alex, Dave and Ross were so fun and very competent. We really enjoyed the day with them. There are not enough words to describe Doubtful sound. Breathtaking for sure. We were fortunate enough to have been blessed with clear, cold weather. Captain Dave was available and inviting. After conquering all the stairs at Onsen, the soak was very relaxing. We got a little mixed up at the airport going from Queenstown to Sydney but eventually got to the correct terminal and got to Sydney on time. Cindy mey us there. She had little welcome bags for us with a cool cloth and some mints. Very sweet. She was full of information and very welcoming. We had to shuffle our itinerary due to bad weather and all involved were more than helpful and accommodating. We were so glad we had followed your advice and added the extra day in Port Douglas. If we hadn't the Great Barrier Reef day would have been missed.. Mia was our guide for the Daintree, day and night. More beauty. She clearly loved sharing her passion for this area with us. Our start in Sydney was a bit confusing trying to get on the correct boat for our dinner cruise. Several people in the area tried to help us find the tall ship. Once we did we were a bit disappointed. The tall ship was smaller than expected, and dinner was only so-so. It seems like the company switched out the boats. One of our party couldn't eat any of the food due to tomato allergy and everything had tomatoes (other than potato salad). That said, the views and sunset were magnificent. If I remember correctly the name of the boat was the Coral Trekker. Our Sydney tour was good. John was great. We loved the Opera House tour and My Fair Lady was spectacular. We had John again for our full day in the Blue Mountains. We loved it. Lots of information, lots of stunning overlook stops. We stopped for lunch at Boiler House. The food was great but staff not very friendly. Kangaroo Island was as beautiful as I remember it. The Sea Dragon was very nice and the staff was great, Makenzie, Lucky, Tomas and others. We were under the impression that we would pick our own activities but upon arrival were were given an itinerary which didn't include any of the things we had picked to do. We worked it out with Makenzie and had a great time. Tasmania was our last stop. Not sure of the drivers name who picked us up at the airport as he never introduced himself. He loaded our bags into the van and drove us to the hotel without saying much of anything. Much unlike all the other drivers we had. We loved the day on Bruny Island with Ben and our time at MONA. We had the same driver back to the airport at the end of our stay. Spoke a bit more but was a bit hassled because of an earlier airport pick up that ran into problems. All in all our trip was amazing. There were a few issues with the app and what was in the app not matching what was in the printed material. All the stays were great except the apartment in Port Douglas. Seemed older and not very clean.
Thank you for everything

Hotel Review
Bay Villas Resort
Port Douglas

Not very clean

Authenticity & Character
Needs to be updated and cleaned
Location
Staff
No info given on contact info after hours
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - first day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - first day
Kangaroo Island
Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown
Quality of Experience
Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas
Guides, Drivers and Staff
Transport
Navigator Overnight Cruise to Doubtful Sound - Private Cabin
Navigator Overnight Cruise to Doubtful Sound - Private Cabin
Queenstown
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - second day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - second day
Kangaroo Island
Quality of Experience
Guides, Drivers and Staff
Transport
Twilight Dinner Cruise - Tall Ship
Twilight Dinner Cruise - Tall Ship
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon/Evening Private Daintree and Nocturnal Tour
Afternoon/Evening Private Daintree and Nocturnal Tour
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Garden Onsen Outdoor Soak - 1 hour
Garden Onsen Outdoor Soak - 1 hour
Queenstown
Quality of Experience
Guides, Drivers and Staff
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taste of Waiheke Island
Taste of Waiheke Island
Fiji
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Bruny Island Traveler Tour (Shared Tour)
Full Day Bruny Island Traveler Tour (Shared Tour)
Hobart
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Hobbiton Plus Rotorua (Auckland Return)
Full Day Hobbiton Plus Rotorua (Auckland Return)
Fiji
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Sep 29, 2026
G'day Carol,
Thank you so much for your detailed review. I truly appreciate you taking the time to share your experience with me!
Your feedback is so valuable and helps us continue to improve the service we provide to our future clients. I’m so happy to hear that you had a wonderful vacation overall and enjoyed your time in Australia and New Zealand.
It was certainly a busy itinerary, filled with so many wonderful experiences, and I’m glad you were able to enjoy it all!
Thank you again for...
Read more

G'day Carol,
Thank you so much for your detailed review. I truly appreciate you taking the time to share your experience with me!
Your feedback is so valuable and helps us continue to improve the service we provide to our future clients. I’m so happy to hear that you had a wonderful vacation overall and enjoyed your time in Australia and New Zealand.
It was certainly a busy itinerary, filled with so many wonderful experiences, and I’m glad you were able to enjoy it all!
Thank you again for your thoughtful review. Please don’t hesitate to reach out to me if you ever plan on traveling to the South Pacific again. I’d love to help with your future travels!

Cheers,
Paula

A most memorable, well organized trip
Fiji | Sep 3 - Sep 22, 2026

K
Kathy C.
Boston, MA | Reviewed on Sep 29, 2026
All of our guides were extremely knowledgeable, pleasant, and friendly. They picked us up promptly and always introduce themselves. Read more

All of our guides were extremely knowledgeable, pleasant, and friendly. They picked us up promptly and always introduce themselves.

Hotel Review
The Rees Hotel
Queenstown

Immaculately clean, spacious, beautiful views, and a fabulous breakfast

Authenticity & Character
Location
Beautiful views of the water and mountains
Staff
Very friendly and professional. Packed us a magnificent breakfast when we had to leave at 4: 30 a.m.
Cleanliness & Comfort
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Sep 29, 2026

G'day Kathy,
Thank you so much for taking the time to share your feedback with us. I’ll be sure to pass both your review and Tony’s review along to Liz, and I know she will be very pleased to hear your kind words.
Thank you for allowing me to step in and help with the small details and last-minute arrangements before your trip. It was a pleasure assisting you all!
Please don’t hesitate to reach out if you ever plan to travel to the South Pacific or Africa again. I’d love to help with your future travels.
Cheers,
Paula
[email protected]

Another great trip with Kimkim
Fiji | Sep 3 - Sep 22, 2026

Tony
Tony F.
Concord, MO | Reviewed on Sep 23, 2026
Liz and Paula are both so accommodating and built amazing trips to our specific requests. We saw everything we wanted and more. All of our guides were helpful, knowledgeable and fun. The hotels and restaurants were world class. This is our 8th or 9th trip with Kimkim and we are already planning our next. Read more

Liz and Paula are both so accommodating and built amazing trips to our specific requests. We saw everything we wanted and more. All of our guides were helpful, knowledgeable and fun. The hotels and restaurants were world class. This is our 8th or 9th trip with Kimkim and we are already planning our next.

Hotel Reviews
M Social
Auckland

The M Social hotel in Auckland was really good. It was very nicely located and made it really easy to get around from there. We were very happy with the accommodation and the overall experience at this hotel.

Hotel Grand Chancellor Hobart
Hobart

The Hotel Grand Chancellor Hobart was another excellent hotel. It was nicely located with very good service.

PARKROYAL Darling Harbour
Sydney

The PARKROYAL Darling Harbour in Sydney was great. The location was excellent and the service was very good.

Bay Villas Resort
Port Douglas

The Bay Villas Resort in Port Douglas was disappointing. The property was dated and run down compared to other hotels we stayed at. There was no one on-site after 4 PM, which was inconvenient and not communicated properly. The rooms had issues like worn-off stove numbers, making it hard to use. The hotel is mostly timeshares and lacked the level of service we expected.

Sea Dragon Kangaroo Island
Willoughby

Seadragon is an idyllic location that is perfectly located in Kangaroo Island. The staff are friendly and accommodating. World class across the board.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown

Beautiful and centrally located. Excellent service and value

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown

The Skyline Gondola Ride in Queenstown was fantastic. It was a memorable experience and highly recommended.

Kangaroo Island - 2 night experience  at Sea Dragon Lodge - first day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - first day
Kangaroo Island

The experience at Sea Dragon Lodge was very good. However, the experiences offered were pre-planned and not selectable upon arrival, which was a bit disappointing. Some activities we wanted, like sheep herding and morning yoga, were seasonal and not available during our stay. The staff were accommodating and allowed us to do alternative activities.

Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

The Full Day Blue Mountains Deluxe Day tour was beautiful with a really good tour guide. It was a great day and a highlight of our Sydney visit.

Sydney Opera House Tour
Sydney Opera House Tour
Sydney

The Sydney Opera House Tour was amazing, and seeing a performance there was highly recommended. It was a memorable cultural experience.

Twilight Dinner Cruise - Tall Ship
Twilight Dinner Cruise - Tall Ship
Sydney

The Twilight Dinner Cruise on a Tall Ship in Sydney was a good experience, but there was confusion about the operator and the boat was changed last minute to a smaller one. Also, my dietary restrictions were not communicated, which limited my meal options.

Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Port Douglas

The Full Day Outer Reef Mackay Coral Cay trip from Port Douglas was excellent. Even though our original trip was canceled due to bad weather, the team was very helpful in rescheduling it for us.

Garden Onsen Outdoor Soak - 1 hour
Garden Onsen Outdoor Soak - 1 hour
Queenstown

The Garden Onsen Outdoor Soak was a nice experience. We had an hour soak, but the spa was huge and gorgeous, so we wished we had more time there.

Navigator Overnight Cruise to Doubtful Sound - Private Cabin
Navigator Overnight Cruise to Doubtful Sound - Private Cabin
Queenstown

The cruise to Doubtful Sound was awesome. The cruise was beautiful. Highly recommend the Doubtful Sound to anyone visiting New Zealand!

Taste of Waiheke Island
Taste of Waiheke Island
New Zealand

The Taste of Waiheke Island tour was very good. The ferry ride was simple and nice, and the tour itself was enjoyable and well organized.

Full Day Hobbiton Plus Rotorua (Auckland Return)
Full Day Hobbiton Plus Rotorua (Auckland Return)
New Zealand

The Full Day Hobbiton Plus Rotorua tour from Auckland was really good. It was a great experience and one of the highlights of our New Zealand portion of the trip.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Oct 05, 2026

G'day Tony,

Thank you so much for your wonderful review! It has been such a pleasure to step in for Liz and help with the finishing touches of your travels, and I’m thrilled to hear that you enjoyed every aspect of your trip.

Knowing that you were able to see everything you hoped for and more, while enjoying your guides, hotels, and restaurants, truly means so much to us.

If you plan on traveling to the South Pacific again, please don't hesitate to reach out to me. Thank you again for allowing us to be part of your travels!

Cheers,
Paula
[email protected]

Great trip down under.
Australia | Aug 2 - Aug 23, 2026

Alex
Alex F.
| Reviewed on Aug 30, 2026

The trip was a long one and had a lot of moving parts, with travel to many parts of Australia. Paula handled it like a champ. The trip was amazing and as always, Kimkim made it easy. The only minor oversight was that we had to purchase the national pass for Uluru twice, as one of the tours included the pass, but was later in the trip than our first trip into the park.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Aug 31, 2026
G'day Alex & Darby, After working together for almost a year, I'm so happy to hear that you had an exciting and adventure-filled trip across Australia. Thank you so much for your wonderful review! With so many moving parts and destinations, I’m so happy to hear that everything came together and that you had an amazing time. I really appreciate you pointing out the Uluru National Park pass issue. I’m sorry for the inconvenience of having to purchase the pass twice. I will look into this... Read more

G'day Alex & Darby,

After working together for almost a year, I'm so happy to hear that you had an exciting and adventure-filled trip across Australia. Thank you so much for your wonderful review!

With so many moving parts and destinations, I’m so happy to hear that everything came together and that you had an amazing time.

I really appreciate you pointing out the Uluru National Park pass issue. I’m sorry for the inconvenience of having to purchase the pass twice. I will look into this for you as it shouldn't have happened. Sorry again for the inconvenience.

Thank you again for trusting me with such a special trip. It was a pleasure working with you, and I hope Australia left you with many wonderful memories!

Cheers,
Paula

Great trip - definitely recommend visiting pl...
Australia | Jul 23 - Aug 2, 2026

Rob
Rob J.
Ashburn, VA | Reviewed on Aug 11, 2026
Great trip - definitely recommend visiting places in Australia 🇦🇺 that are in addition to Sydney, Melbourne, and the Great Barrier Reef. Ayers Rock, Darwin and Perth are all wonderful additions if you have time. Lindsey was able to put together the perfect trip for my partner and me. She was very responsive in the pre planning phase and during the trip when an issue arose. This is my second kimkim trip experience and both have been great! Read more

Great trip - definitely recommend visiting places in Australia 🇦🇺 that are in addition to Sydney, Melbourne, and the Great Barrier Reef. Ayers Rock, Darwin and Perth are all wonderful additions if you have time. Lindsey was able to put together the perfect trip for my partner and me. She was very responsive in the pre planning phase and during the trip when an issue arose. This is my second kimkim trip experience and both have been great!

Hotel Reviews
Mercure Kakadu Crocodile Hotel
Jabiru

Unique design but it’s dated. Served it purpose. They know they have a captive audience and treat you as such in the restaurant and bar.

Authenticity & Character
Location
Staff
Friendliness and can do attitude of bar and restaurant staff.
Cleanliness & Comfort
Novotel Darwin CBD
Darwin

Oh boy this place needs to be taken off the list - 🐜 ants in the room, waited over 15 minutes for someone to check me into the hotel (no staff present at all), when they want to fine you because steam from bathroom might set off fire alarm - then it’s time to leave this place - fortunately I didn’t have this issue but why put it on the hotel guest?!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Rustic and nice. Centrally located with easy access to other venues in the immediate area. Bus shuttle was nice to use. Staff friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crowne Plaza Perth
East Perth

Good option in Perth. - friendly staff and nice rooms. Breakfast was enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Uluru Sunrise & Kata Tjuta
Morning Uluru Sunrise & Kata Tjuta
Uluru

Early morning but worth the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
 Uluru Shuttle Transfer Airport to Hotel
Uluru Shuttle Transfer Airport to Hotel
Uluru
Darwin Private Transfer Airport to Hotel
Darwin Private Transfer Airport to Hotel
Darwin
A Night at Field of Light
A Night at Field of Light
Uluru

Wow - even with an overcast night it was a great experience with the sunset, dinner, lecture and tour of the Field of Light.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Uluru Shuttle Transfer Hotel to Airport
Uluru Shuttle Transfer Hotel to Airport
Uluru
Morning Darwin City Sights
Morning Darwin City Sights
Darwin

Great way to get your bearings for walking around the town.

Quality of Experience
Guides, Drivers and Staff
Transport
Pinnacle Sunset and Night Time Stargazing Tour
Pinnacle Sunset and Night Time Stargazing Tour
Perth

Sunset over the Indian Ocean, followed by seeing the Pinnacles and then stargazing. Definitely worthy the time and effort.

Quality of Experience
Guides, Drivers and Staff
Transport
Perth Private Transfer Hotel to Airport
Perth Private Transfer Hotel to Airport
Australia
2 Day Kakadu & East Alligator River - Day 1
2 Day Kakadu & East Alligator River - Day 1
Australia

AAT Kings messed my reservation up but they got it right at the end of the day. Double check with your contact to make sure the operator has you booked for the right day!! Day 1 was nice but Day 2 was more active and enriching.

Quality of Experience
Guides, Drivers and Staff
Bus driver very accommodating given he had to wait for my taxi to catch up!
Transport
2 Day Kakadu & East Alligator River - Day 2
2 Day Kakadu & East Alligator River - Day 2
Australia

This was one of the best excursions on the trip - definitely do!

Quality of Experience
Guides, Drivers and Staff
Guide was awesome here!
Transport
Darwin Private Transfer Hotel to Airport
Darwin Private Transfer Hotel to Airport
Darwin
Perth Private Transfer Airport to Hotel
Australia
Perth Private Transfer Fremantle Gaol to Hotel
Perth Private Transfer Fremantle Gaol to Hotel
Australia
Local specialist: LINDSEY NEALE-ROZGA
LINDSEY
LINDSEY NEALE-ROZGA
Local specialist in San Diego CA | Replied on Aug 11, 2026

Rob, sincere thanks for taking the time to write in detail.
I will certainly ensure changes are made where possible esp. with the hotels. And I don't think SW will EVER mess up a booking date again!
Think of NZ next time you want to head to the South Pacific - I'd love to help you and Sean find your way around there!
With kind regards, Lindsey

Adventures to adore
New Zealand | Jun 24 - Jul 7, 2026

Amanda
Amanda O.
Newark, NJ | Reviewed on Jul 08, 2026
This was a bucket-list trip for me, and I am so thankful to Paula for arranging such a diverse menu of experiences for my friends and me! I came for Hobbiton and LOTR nostalgia, but I fell in love with so many other sides of New Zealand—the misty mountains, the clear rivers (with such pure, sweet water), the delicious pies, the kindness of people. I faced challenges I would not have tackled on my own, such as the adventurous hike on Mt. Tarawera in Rotorua, where the encouraging enthusiasm of... Read more

This was a bucket-list trip for me, and I am so thankful to Paula for arranging such a diverse menu of experiences for my friends and me! I came for Hobbiton and LOTR nostalgia, but I fell in love with so many other sides of New Zealand—the misty mountains, the clear rivers (with such pure, sweet water), the delicious pies, the kindness of people. I faced challenges I would not have tackled on my own, such as the adventurous hike on Mt. Tarawera in Rotorua, where the encouraging enthusiasm of our guides kept us going! We loved getting to learn more about Maori stories and history, and we still talk about meeting that cheeky kea during the Kapiti Coast tour in Wellington. My friend particularly adored her spa experience at Wai Ariki. I would also like to mention that we appreciated how exceptional our tour guides were. They all had such personality and warmth, and we were so grateful for the intimacy of the tours. We were also pleasantly surprised by having spots reserved for us during the ride to the Walter Peaks farm dinner! Thank you so much for arranging all the details of our trip; this made our time here so relaxing, and we felt that we were in good hands. Overall, we made so many memories during our time here in New Zealand!

Hotel Review
M Social
Auckland

This was a beautiful hotel, and its location meant that we could get a quick start to our all-day visit to Waiheke Island! The breakfast spread was incredible. Very comfortable and clean space!

Authenticity & Character
Gorgeous and fun decor!
Location
Perfect walking distance to amazing bakeries and restaurants.
Staff
They gave us extra blankets when needed!
Cleanliness & Comfort
So clean and very generous with amenities.
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jul 08, 2026
G'day Amanda, Welcome back! Thank you so much for your incredibly thoughtful review! It truly means so much to hear that your bucket-list trip exceeded your expectations and you fell in love with New Zealand as much as I did. It was an absolute pleasure helping you, Petrina and Zee plan this special New Zealand adventure. I love that you came for Hobbiton and your love of The Lord of the Rings but discovered so many other incredible experiences along the way—from the breathtaking... Read more

G'day Amanda,

Welcome back! Thank you so much for your incredibly thoughtful review! It truly means so much to hear that your bucket-list trip exceeded your expectations and you fell in love with New Zealand as much as I did.

It was an absolute pleasure helping you, Petrina and Zee plan this special New Zealand adventure. I love that you came for Hobbiton and your love of The Lord of the Rings but discovered so many other incredible experiences along the way—from the breathtaking landscapes and Māori culture to the amazing local food and warm Kiwi hospitality.

I'm especially happy to hear you enjoyed the Mt. Tarawera hike, Wai Ariki, the Kapiti Coast tour, and the Walter Peak Farm experience. It's so wonderful to know they made such a lasting impression and helped create unforgettable memories.

Thank you again for trusting me to plan your journey. It was a pleasure being part of your adventure, and I hope New Zealand welcomes you back again someday!

If you plan on traveling again to the South Pacific, you know who to call. :)

Cheers,
Paula
[email protected]

What a Beautiful Trip!
Australia | Jun 11 - Jun 21, 2026

Vicki
Vicki R.
San Jose, CA | Reviewed on Jun 28, 2026
Many great memories came out of this trip. Tasmania was a great choice but we wanted to stay longer. Everything went smoothly on our trip and Ruth was a great help to us. I told her what we wanted to get out of the trip and she made the magic happen. The only regret I have is that I didn’t let Kimkim make the travel arrangements. One thing I especially enjoyed was having car services pick us up at the airport and deliver us to our hotel. That was such a luxury not having to deal... Read more

Many great memories came out of this trip. Tasmania was a great choice but we wanted to stay longer. Everything went smoothly on our trip and Ruth was a great help to us. I told her what we wanted to get out of the trip and she made the magic happen. The only regret I have is that I didn’t let Kimkim make the travel arrangements.

One thing I especially enjoyed was having car services pick us up at the airport and deliver us to our hotel. That was such a luxury not having to deal with cabs and Uber and such. We also had a wonderful guide in Tasmania who I would not have been able to book for myself because she was booked through the car service company. All in all, Ruth helped us have a successful and magical trip.

Hotel Reviews
Adina Apartment Hotel Sydney Town Hall
Sydney

The staff was so accommodating. The apartment was very nice. It lacked any basic food ingredients though. Not even salt was provided, so bring everything you need for using the kitchen. The ultramodern stove was difficult for me also. It was in a great location. Lots of shopping close by. The pool was great.

Authenticity & Character
Location
We found it easy to walk from the apartment to restaurants and to Darling Harbor.
Staff
We arrived way before checkin time and they allowed us to hang out in the pool area and were great about letting us access our bags.
Cleanliness & Comfort
DoubleTree by Hilton Hobart
Hobart

We loved this hotel. They give you a chocolate chip cookie when you check in. I especially liked the bathroom. It had a very nice shelf that allowed you to have all your toiletries handy. The food was okay, but not great. I wouldn’t advise eating dinner there, but breakfast was fine. It was not in a great location for getting fast food. Not much nearby.

Authenticity & Character
Location
Very near the Visitor Center and the wharf. We were able to get the Hop on Hop Off bus at the Visitor Cemter.
Staff
They were very patient about giving us replacement keys. We had a very early departure and they made us breakfast boxes. D
Cleanliness & Comfort
Very clean.
Reef View Hotel
Whitsunday Islands, Queensland

We had a nice large room and a smaller adjoining one. This hotel is not luxurious but it had its charm. The cockatoos visited us faithfully and the kids were delighted by them. There was really only one restaurant that was kid friendly, but we also enjoyed the pizza place. Everything costs extra. Very little is included other than your room. We enjoyed the buggies for one day but didn’t find it necessary for the more than a day. There’s a grocery store down by the wharf which was nice.

Authenticity & Character
Very beachy. Good showers, lots of towels provided.
Location
It was a typical resort. Beach was very close and it had a heated pool.
Staff
They were very friendly and helpful.
Cleanliness & Comfort
Hard not to bring sand in, but the beds were comfy.
Adina Apartment Hotel Brisbane
Brisbane

The rooms were super nice. We had our best night’s sleep there. Wonderful to have the washer and dryer there because everything was dirty by the end of our trip.

Authenticity & Character
Location
Loved being able to walk to the Pancake Manor! Lots of shopping nearby.
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Private Tasmania's Wilderness & Wildlife
Full Day Private Tasmania's Wilderness & Wildlife
Hobart

We had the best guide ever. Rosie was very friendly and great with the kids. They loved the mushroom experience at the National Park. We had a wonderful lunch at a local cafe and Rosie had us singing the Kookaburra song and we kept singing it for the entire rest of our trip. The kids loved Bonorong so much and Rosie knew all of the information that the guides there had to offer. The kids even got to pet a wombat! It was great.

Quality of Experience
This was the best tour of our entire trip
Guides, Drivers and Staff
Rosie was amazing. We fell in love with her.
Transport
Comfortable and provided for all our needs.
Full Day Desert Safari Day Cruise
Full Day Desert Safari Day Cruise
Brisbane

The Full Day Desert Safari Day Cruise was a bit misleading as it wasn't quite a 'safari'. It mainly involved bus rides, but was still enjoyable. My grandson particularly loved sliding down the sand hills, which made it a memorable experience. Transportation back was a bit tricky as it was hard to secure an Uber. Renting a car might have been a better choice for this tour.

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jun 30, 2026

Vicki it was a pleasure working with you and designing a trip that your grandchildren and you will remember forever! Such a special trip! It's a pity the airlines caused you grief and yes next time I will gladly book your air for you as well to save you the hassle!!!
Ruth

New Zealand bucket list trip
New Zealand | May 21 - May 31, 2026

Colleen
Colleen i.
Ashburn, VA | Reviewed on Jun 02, 2026
Best excursions were the glow worm kayak at night and the funyak trip on the Dart River. Rotorua was a pleasant surprise how much I liked the area. What a relief to have a trip all planned out and well timed! Thanks Liz! Read more

Best excursions were the glow worm kayak at night and the funyak trip on the Dart River. Rotorua was a pleasant surprise how much I liked the area. What a relief to have a trip all planned out and well timed! Thanks Liz!

Hotel Reviews
Travelodge Hotel Auckland Wynyard Quarter
Auckland

Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regent of Rotorua
Rotorua

The room was huge and well located in town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village

Wow! The view out the window! Ski lodge vibes.

Authenticity & Character
Location
Amazing breakfast buffet
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown

Beautiful hotel. We stayed here for the view but from our room it was obstructed by another building unfortunately. Great restaurant! Amazing staff who literally do it all - bar tend, shuttle driver, receptionist. Only complaint was too far to walk every time. About 40 min to town center.

Authenticity & Character
Location
View great but not convenient
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Routeburn Trail
Half Day Routeburn Trail
Queenstown

Glad we made the waterfall overlook. Not sure it would have been worth it if we didn’t. Same drive as Glenorchy tour and funyak tour.

Quality of Experience
Guides, Drivers and Staff
Transport
90 Minute Weta Workshop Unleashed
90 Minute Weta Workshop Unleashed
Auckland

Great way to start our NZ adventure

Quality of Experience
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

Amazing!!! Just blown away by detail and the ability to go inside a hobbit hole!

Quality of Experience
Food
Great buffet
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown

Fun way to get to the top. Great view and nice restaurant

Quality of Experience
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

My adult kids loved the cultural show. They were worried it would be in some way disrespectful to the Māori people and were really impressed with the care and authenticity of the production. Plenty of food!

Quality of Experience
Food
Guides, Drivers and Staff
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

This was very informational and we enjoyed the stroll around the geothermal area after our tour was done.

Quality of Experience
Guides, Drivers and Staff
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

One of my favorite experiences of the whole trip.

Quality of Experience
Guides, Drivers and Staff
They went above and beyond
Transport
Half Day Glenorchy and Paradise Explorer
Half Day Glenorchy and Paradise Explorer
Queenstown

We could have skipped this. Nice guide but basically got to see all of the same area on funyak trip

Quality of Experience
Guides, Drivers and Staff
Enjoyed learning about conservation efforts in NZ
Transport
Appreciated a hotel pick up
Big Sky Stargazing Adventure
Big Sky Stargazing Adventure
New Zealand

We had a partially cloudy night )4 stars because of that) but had an amazing guide to make up for it. What a great set up they have!

Quality of Experience
Guides, Drivers and Staff
Transport
Mt Cook & The Glaciers
Mt Cook & The Glaciers
New Zealand

Well organized experience

Quality of Experience
Guides, Drivers and Staff
Transport
It was a helicopter! 😅
Glacier Boat Trip -
Glacier Boat Trip -
Aoraki / Mount Cook Village

Liked it much more than I expected from the pics! Definitely worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
4 Line Zip Line
4 Line Zip Line
Queenstown

Beautiful area to zip line through.

Quality of Experience
Guides, Drivers and Staff
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown

So beautiful! So much fun!

Quality of Experience
Food
The picnic was great!
Guides, Drivers and Staff
Transport
Love the three different boat experiences
Historic Steamship Cruise to Walter Peak Farm + BBQ Dinner
Historic Steamship Cruise to Walter Peak Farm + BBQ Dinner
Queenstown

Beautiful cruise out to station. Enjoyed the sheep show.

Quality of Experience
Food
Eat the sticky pudding!
Guides, Drivers and Staff
Transport
beautiful boat ride even in autumn. Lots of blankets to snuggle up with
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jun 08, 2026

Hello Colleen and Jeff,
Thank you for the thorough review. I'm super happy you enjoyed New Zealand.
It was really a pleasure to work with you and hope I am lucky enough to organize another trip in the future for your lovely family.

Liz

Our trip was really awesome!
Australia | Apr 22 - May 20, 2026

Doreen
Doreen K.
Germany | Reviewed on May 24, 2026
Our trip was really awesome! We had a great variety of cities and remote areas. We enjoyed all of our tours. Uluru and Kangaroo Island were our favorite places, as we felt that those places really depicted Australia for us. Read more

Our trip was really awesome! We had a great variety of cities and remote areas. We enjoyed all of our tours. Uluru and Kangaroo Island were our favorite places, as we felt that those places really depicted Australia for us.

Hotel Review
Longitude 131˚
Yulara

This lodge was absolutely awesome! We were so spoiled and pampered. The guides were so passionate about Uluru and the culture. We saw and learned so much that it made us feel like we understood a little bit about the history of Australia.

Authenticity & Character
The luxury tents were very comfortable, but still fit into landscape.
Location
Perfect location for seeing the most important places in the area. Also close to the airport.
Staff
They were all very friendly, polite and helpful.
Cleanliness & Comfort
Perfect!
Activity Review
2 Days / 2 Nights Kangaroo Island in Style
2 Days / 2 Nights Kangaroo Island in Style
Australia

Our guides were so passionate about their island! They both grew up on Kangaroo Island and knew a lot of insider information that we would never have found out alone. They took us to lots of places where koalas, wallabies and kangaroos lived in their natural habitat. We also heard lots of interesting stories about the island.

Quality of Experience
The variety of animals in their natural habitat was amazing.
Food
We had wonderful picnics in the bush
Guides, Drivers and Staff
Very passionate about their Island
Transport
Small group in a small transporter.
Local specialist: Tammy Lindsey