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Springboard Vacations

At Springboard we believe in travel experiences that are far from ordinary – vacations that are indulgent, fun and stress-free. We believe in making sure every detail is just right, that where you lay your head at night is not just a bed but a place to with a story. We believe in authentic experiences that change our outlook on the world and enrich us.

We believe in designing unique itineraries as individual as every person we have the privilege of creating a trip for. No two are the same. We understand that this may be your only time to a part of the world that we love, so we want to make sure it’s unforgettable for all the right reasons. We love to share our passion with you as much as we love discovering new experiences during our own travel – things that you can fall in love with too. This keeps our work fresh and our passion high.

We understand that planning a trip can be an overwhelming task with way too much information to sort through and way too much at stake to get it wrong. We understand that you want value for money and someone who really understands both the destination and you, the traveler - to draw on their experience to guide you through this process. You need an advocate to find the best options for you and deliver you everything you have dreamed of. Because this is not just a trip it’s your bucket list coming to life!

Springboard Vacations is part of the following groups: Australia Travel Agents, Fiji Travel Agents, French Polynesia Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Springboard Vacations

Touring Australia
Australia | Dec 28 - Jan 10, 2026

Sharon
Sharon H.
San Jose, CA | Reviewed on Jan 27, 2026
Paula was so helpful and efficient! She had a tentative itinerary quickly created and ready to peruse. She was always available to answer questions and attend to details. When we got to Australia, we had some health hick ups and we were able to contact her workmate, Austin, and he also greatly assisted us with some changes of plans. All in all, we felt well looked after.
My recommendations would be to always check out the online reviews of the hotels and tours to make sure you are happy...
Read more

Paula was so helpful and efficient! She had a tentative itinerary quickly created and ready to peruse. She was always available to answer questions and attend to details. When we got to Australia, we had some health hick ups and we were able to contact her workmate, Austin, and he also greatly assisted us with some changes of plans. All in all, we felt well looked after.
My recommendations would be to always check out the online reviews of the hotels and tours to make sure you are happy with the locations and details. Give yourself some leisure time to rest. Traveling is tiring
Sharon, USA - Australia 🇦🇺 n 1/26

Hotel Review
Adabco Boutique Hotel
Adelaide

Downstairs was nicely decorated. Staff was friendly but seemed overwhelmed. Lift broken. Breakfast served” down the street”. Broken wooden blinds in room that were very dusty. No usb connections so that hearing aids and phones could be charged. Very old tv that had to be rebooted. We left. Too boutique for us.

Authenticity & Character
Location
All of the above
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Phillip Island Tour with "Penguins Plus" Viewing
Full Day Phillip Island Tour with "Penguins Plus" Viewing
Melbourne
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Australia
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jan 28, 2026

G'day Sharon,

Thank you so much for your kind words and thoughtful feedback! It truly means a lot to hear that you felt well looked after throughout your journey. I’m especially glad we were able to support you during the unexpected health hiccups, and I’ll be sure to pass your kind comments along to Austin as well.

Your recommendations are spot on, and I appreciate you sharing them for future travelers. It was a pleasure working with you, and I hope to assist you again on another adventure!

Many thanks,
Paula

Australia
Australia | Dec 28 - Jan 10, 2026

E
E E.
Denver, CO | Reviewed on Jan 27, 2026
Sydney was great the Park Royal hotel has the best breakfast. Melbourne was fantastic and I highly recommend the lanes walking tour. Read more

Sydney was great the Park Royal hotel has the best breakfast. Melbourne was fantastic and I highly recommend the lanes walking tour.

Hotel Reviews
Reef View Hotel
Whitsunday Islands, Queensland
Authenticity & Character
Updates
Location
Staff
Cleanliness & Comfort
Update clean more
PARKROYAL Darling Harbour
Sydney

Best breakfast and great room service.

Authenticity & Character
Nice clean hotek
Location
Within walking distance to everything or transit options
Staff
Great room service and excellent staff at breakfast
Cleanliness & Comfort
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Great area able to get everywhere
Staff
Cleanliness & Comfort
Hotel Grand Chancellor Brisbane
Spring Hill
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grest clean hotel
Activity Reviews
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

Great guide lots of information and taken to done great spots

Quality of Experience
Guides, Drivers and Staff
Great drivers and clean comfy van.
Transport
New Years Eve Cruise - MV Jerry Bailey (Shared Cruise)
New Years Eve Cruise - MV Jerry Bailey (Shared Cruise)
Sydney
Quality of Experience
Guides, Drivers and Staff
Bartenders were great
Transport
Great boat
Local specialist: Tammy Lindsey

Great personalized Aussie Trip
Australia | Dec 22 - Jan 4, 2026

Brian
Brian G.
Kensington, NY | Reviewed on Jan 07, 2026
Paula did a great job customizing a trip exactly to suit our family's style of travel.
She recommended experiences that were off the beaten track, like hiking to Wineglass Bay and visiting the insane MONA art gallery in Hobart.
Read more

Paula did a great job customizing a trip exactly to suit our family's style of travel.
She recommended experiences that were off the beaten track, like hiking to Wineglass Bay and visiting the insane MONA art gallery in Hobart.

Hotel Reviews
Park Hyatt Melbourne
East Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Freycinet Resort
Coles Bay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Hobart
Hobart
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PARKROYAL Darling Harbour
Sydney
Authenticity & Character
No charm, nothing Aussie or local about it
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Best of Melbourne Bike Tour
Morning Best of Melbourne Bike Tour
Melbourne

Guide Darcy was excellent, flexible, knowledgeable, willing to discuss difficult topics facing australia

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon/Evening Moonlight Kayak Tour
Afternoon/Evening Moonlight Kayak Tour
Melbourne

very long row, we are fit and were tired by the end, food was disappointing

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

way too long, guide took his time taking us to Penguin walk and all seats were taken

Quality of Experience
Guides, Drivers and Staff
Transport
very uncomfortable van to be in for 10 hours
Wineglass Bay Cruises Morning Wineglass Bay Cruise - Sky Lounge including Lunch
Wineglass Bay Cruises Morning Wineglass Bay Cruise - Sky Lounge including Lunch
Freycinet
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tasman Island Cruise with Port Arthur Historic Site
Full Day Tasman Island Cruise with Port Arthur Historic Site
Hobart
Quality of Experience
Guides, Drivers and Staff
Transport
Bonorong Wildlife Sanctuary Night Visit
Bonorong Wildlife Sanctuary Night Visit
Hobart

hard to assess because it was raining hard throughout our visit.

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jan 07, 2026

G'day Brian & family,

It was a pleasure working with you. Thank you so much for taking the time to share your feedback about your recent trip. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience, minus the few hiccups. :)

Your reviews mean a lot to me, and it helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Take care and keep in touch.

Cheers,
Paula

Overall a wonderful trip to Australia. Knowl...
Australia | Nov 18 - Dec 3, 2025

B
Brenda B.
Lake Oswego, OR | Reviewed on Dec 30, 2025
Overall a wonderful trip to Australia. Knowledgeable guides, most tours were small, reliable drivers. Paula listen to what and wanted and expected from our trip. Would use them again. Brenda B. Read more

Overall a wonderful trip to Australia. Knowledgeable guides, most tours were small, reliable drivers. Paula listen to what and wanted and expected from our trip. Would use them again.

Brenda B.

Hotel Reviews
PARKROYAL Darling Harbour
Sydney
Authenticity & Character
Location
What is it was the location, nice hotel
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas
Authenticity & Character
Location
Very close to the town of port Douglas, nice to be able to walk to various restaurants.
Staff
Cleanliness & Comfort
Clarion Suites Gateway
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Harbor Experience Cruise
Harbor Experience Cruise
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
T
Guides, Drivers and Staff
Transport
Sydney Private Transfer Hotel to Airport
Sydney Private Transfer Hotel to Airport
Australia
Quality of Experience
K
Guides, Drivers and Staff
Transport
Sydney Private Transfer Airport to  Hotel
Sydney Private Transfer Airport to Hotel
Australia
Quality of Experience
The
Guides, Drivers and Staff
Transport
Morning Best of Melbourne Bike Tour
Morning Best of Melbourne Bike Tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Melbourne Private Transfer Airport to Hotel
Melbourne Private Transfer Airport to Hotel
Australia
Quality of Experience
R
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
I
Guides, Drivers and Staff
Transport
Port Douglas Private Transfer Airport to Port Douglas Hotel
Port Douglas Private Transfer Airport to Port Douglas Hotel
Australia
Quality of Experience
T
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
J
Transport
Morning Private YOUR Wildlife Habitat Tour
Morning Private YOUR Wildlife Habitat Tour
Port Douglas

Would not having any food on this tour

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Australia
Quality of Experience
R
Food
Guides, Drivers and Staff
Transport
Melbourne Private Transfer Hotel to Airport
Melbourne Private Transfer Hotel to Airport
Australia
Quality of Experience
D
Guides, Drivers and Staff
Transport
The
Full Day Private Mornington Wine & RareHare Lunch
Full Day Private Mornington Wine & RareHare Lunch
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Port Douglas Private Transfer Port Douglas Hotel to Airport
Port Douglas Private Transfer Port Douglas Hotel to Airport
Australia
Quality of Experience
Y
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jan 05, 2026

G'day Brenda,

Thank you so much for taking the time to share your review and feedback. I truly appreciate it.

I’m so glad your trip to Australia finally came to fruition after rescheduling — it was a pleasure working with you. If you ever plan to travel again, it would be my absolute pleasure to assist you. You have my email and phone number, so please don’t hesitate to stay in touch.

With appreciation and thanks,
Paula

Blenheim / Christchurch / Lake Tekapo / Queen...
New Zealand | Dec 7 - Dec 13, 2025

Lorin
Lorin W.
Ashburn, VA | Reviewed on Dec 15, 2025
Blenheim / Christchurch / Lake Tekapo / Queenstown Trip We had an unforgettable trip from start to finish - we kicked things off in Picton, where we did a combo tour of the Marlborough wine region and seafood cruise in the Marlborough Sounds. Both expereinces saw a great balance of stunning views, calm waters (on the cruise), and nonstop photo opportunities. Christchurch surprised us with its charm, walkability, and mix of historic and modern vibes. We did a self-guided walk of the... Read more

Blenheim / Christchurch / Lake Tekapo / Queenstown Trip

We had an unforgettable trip from start to finish - we kicked things off in Picton, where we did a combo tour of the Marlborough wine region and seafood cruise in the Marlborough Sounds. Both expereinces saw a great balance of stunning views, calm waters (on the cruise), and nonstop photo opportunities.

Christchurch surprised us with its charm, walkability, and mix of historic and modern vibes. We did a self-guided walk of the town, including a stop at The Church Pub for food and drinks.. It made a great transition point before driving deeper into the South Islands natural beauty.

Lake Tekapo featured unreal turquoise water, open skies, and peaceful atmosphere. It may have been one of the most photogeneic places we visited on this leg of the trip.

Wanaka was a wonderful lake town, where it featured one of the most photographed trees in the world. I wish we could have spent another day here to experience the town more.

we wrapped up our trip in Queenstown, where you could easily spend a week there and not do everything. While there though we did get a chance to do a number of excursions, including a plane ride, horse-back ride, jet-boat ride, and river funyak excurions, where we were able to see the snow-capped mountain ranges known famously in many Hollywood blockbusters, including Lord of the Rings, Narnia, and Misson Impossible!

Between the scenery, activities, and unforgettable moments captured, our NZ trip exceeded expectations, it is purely a magical country, and the itinerary provided by KimKim was the perfect way to experience it.

Hotel Reviews
Escape to Picton
Picton
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Mayfair
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo
Authenticity & Character
Location
Staff
Edgewater Wanaka
Lake Wānaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Browns Boutique Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Dec 16, 2025

Hi Lorin
How wonderful to hear your feedback! Thanks so much for taking the time and I am so glad you loved New Zealand!
Ruth

Down Under Dreams: A Trip We'll Never Forget!
Australia | Nov 20 - Dec 4, 2025

Kaitlin
Kaitlin J.
Brooklyn, NY | Reviewed on Dec 09, 2025
Paula did an incredible job creating an absolute once in a lifetime vacation for me and my bestie! It was everything we asked for plus more! From climbing the Sydney Bridge to riding camels in the outback to snorkeling in the great barrier reef and sipping the delicious wines in Yarra Valley to hanging out with the locals (wallabies, Koalas, kangaroos, wombats, the list goes on). We learned so much about the Aboriginal people, the eco systems and all the different things that make Australia... Read more

Paula did an incredible job creating an absolute once in a lifetime vacation for me and my bestie! It was everything we asked for plus more! From climbing the Sydney Bridge to riding camels in the outback to snorkeling in the great barrier reef and sipping the delicious wines in Yarra Valley to hanging out with the locals (wallabies, Koalas, kangaroos, wombats, the list goes on). We learned so much about the Aboriginal people, the eco systems and all the different things that make Australia so unique! All of our tour guides had a real passion for what they do and you could tell none of this was a job to them, it was a passion! Paula you really brought the dream to life, thank you!!

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Dec 11, 2025
G'day Kaitlin, Thank you so much for your amazing review — it truly made my day! I’m absolutely thrilled to hear that your trip was everything you hoped for and more. From the Sydney Bridge climb to camels in the Outback, snorkeling the Great Barrier Reef, meeting Australia’s iconic wildlife, and enjoying the Yarra Valley — it sounds like you embraced every moment! It means so much to know that the experiences, guides, and cultural connections resonated with you both. I’m grateful I could... Read more

G'day Kaitlin,

Thank you so much for your amazing review — it truly made my day! I’m absolutely thrilled to hear that your trip was everything you hoped for and more. From the Sydney Bridge climb to camels in the Outback, snorkeling the Great Barrier Reef, meeting Australia’s iconic wildlife, and enjoying the Yarra Valley — it sounds like you embraced every moment!

It means so much to know that the experiences, guides, and cultural connections resonated with you both. I’m grateful I could help bring your dream vacation to life.

Thank you again for your kind words. It was a joy working with you, and I hope to help you plan your next South Pacific adventure whenever you're ready!

Cheers,
Paula

Everything was first class except the very la...
New Zealand | Nov 17 - Nov 26, 2025

Ron
Ron Z.
Chicago, IL | Reviewed on Dec 03, 2025
Everything was first class except the very last night. I know John Mattarella was a little kind in his words, but I won’t mix the words that was way beneath what you guys should’ve gave us. Everything was excellent until that moment it was like going to a hostile quite honestly is bullshit but everything else was great except exceptionally great except that last moment, which then the last moment is what you remember I hope for your future guests you get rid of that location cause that was a... Read more

Everything was first class except the very last night. I know John Mattarella was a little kind in his words, but I won’t mix the words that was way beneath what you guys should’ve gave us. Everything was excellent until that moment it was like going to a hostile quite honestly is bullshit but everything else was great except exceptionally great except that last moment, which then the last moment is what you remember I hope for your future guests you get rid of that location cause that was a joke again thank you for everything with a great time John my wife, Yvonne, and Heather did all the coordinating with you. I was a silent partner and like said it was great fantastic over the top until last night. Quite honest I think we should get a refund for that night, but that’s beside the point please do better for your next guest on that port otherwise spot on thank you Ron Zielinski

Hotel Review
Oaks Auckland Hotel (Prev. Nesuto Stadium Auckland)
Auckland

This felt like a hostile nothing on the walls, pure white twin size beds after having a first rate first class top-notch experience of first place places we’ve been to and then we go to this hostile looking place. It was clean and nice, but it wasn’t the first class experience that we had through Kim Kim and should’ve stayed throughout the trip.

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Dec 03, 2025

Hi Ron

Many thanks for your feedback on the airport hotel that you had for the last night. I will certainly advise all our staff and take it off our selling list. I am glad you enjoyed all your trip to that point. We usually use the Novotel or Pullman so I am not sure why Jannie chose this hotel unless availability was tight. I really appreciate your feedback.

Kind regards
Ruth

Two weeks in New Zealand
New Zealand | Oct 21 - Nov 2, 2025

K
Karen C.
Seattle, WA | Reviewed on Nov 15, 2025
I connected with Kim Kim and Ruth only a mere month and a half before our scheduled trip to New Zealand. Despite the late notice Ruth stepped up, got some preliminary information on our interests, and curated an amazing two week self guided tour of the North and South islands. Every single event, from group tours to picking up our rental cars with driving directions in tow, went off without a single hitch. We had so many amazing experiences along the way it’s hard to choose the best, but... Read more

I connected with Kim Kim and Ruth only a mere month and a half before our scheduled trip to New Zealand. Despite the late notice Ruth stepped up, got some preliminary information on our interests, and curated an amazing two week self guided tour of the North and South islands. Every single event, from group tours to picking up our rental cars with driving directions in tow, went off without a single hitch. We had so many amazing experiences along the way it’s hard to choose the best, but I will say if you get the chance to kayak at night in the glow worm caves in Rotorua: DO IT! Amazing. Even in the rain. Thank you so much Ruth for the attention to detail, the quick availability and the amazing organization. We will definitely be in touch for our next adventure.

Activity Reviews
Auckland Private Transfer International Airport to Hotel
Auckland Private Transfer International Airport to Hotel
New Zealand
Quality of Experience
I
Guides, Drivers and Staff
Transport
Welcome to Rotorua
Welcome to Rotorua
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Introducing Te Papa Tour and Museum visit
Introducing Te Papa Tour and Museum visit
Wellington
Quality of Experience
Guides, Drivers and Staff
Transport
Wellington Private Transfer Hotel to Ferry Terminal
Wellington Private Transfer Hotel to Ferry Terminal
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon/Evening Twilight Wine and Craft Beer Tour
Afternoon/Evening Twilight Wine and Craft Beer Tour
Queenstown (NZ)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

The guides were absolutely amazing. Clearly very excited to share information and the beauty of these amazing creatures and their amazing habitat.

Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton - Shared Tour
Hobbiton - Shared Tour
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Queenstown Private Transfer Hotel to Airport
Queenstown Private Transfer Hotel to Airport
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Waimangu Valley Nature Walk & Lake Rotomahana Boat Cruise
Waimangu Valley Nature Walk & Lake Rotomahana Boat Cruise
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

The host of the evening was absolutely amazing. Sharing his culture and knowledge was truly a passion for him and it translated into an amazing evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zealandia by Night Tour
Zealandia by Night Tour
Wellington
Quality of Experience
Guides, Drivers and Staff
Transport
Interislander Ferry - Wellington to Picton
Interislander Ferry - Wellington to Picton
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer - Christchurch Railway Station to City Hotel
Private transfer - Christchurch Railway Station to City Hotel
Christchurch
Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Boat Trip -
Glacier Boat Trip -
Aoraki / Mount Cook Village
Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)
Quality of Experience
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)
Quality of Experience
Everyone should take the time for this beautiful part of the world.
Food
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Nov 18, 2025

Thanks Karen! It was a real pleasure working with you and planning your trip. I am so thrilled that you enjoyed your vacation in New Zealand! I hope I can work with you again!
Ruth

Amazing Trip
Seychelles | Oct 31 - Nov 7, 2025

Dania
Dania K.
Italy | Reviewed on Nov 08, 2025
It was an amazing trip thanks to Ruth.
Her questions were on point & helped her discover what I really wanted.
The local agent at Seychelles, Humming Bird, was also helpful & punctual.
Read more

It was an amazing trip thanks to Ruth.
Her questions were on point & helped her discover what I really wanted.
The local agent at Seychelles, Humming Bird, was also helpful & punctual.

Hotel Review
Constance Ephelia

Very attentive staff. Huge resort. Excellent spa services. Excellent food. The only negative thing was that the sunbeds on the shore needed to be cleaner!

Authenticity & Character
Location
Staff
Excellent & courteous staff
Cleanliness & Comfort
Activity Reviews
VICTORIA & BOTANICAL
VICTORIA & BOTANICAL
Mahe
Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Transfer Airport to Hotel
Transfer Airport to Hotel
Mahe

Very punctual

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Hotel to Airport
Transfer Hotel to Airport
Mahe

Thank you to the driver & the lady who helped us with the bags & the fast track check in.

Quality of Experience
Guides, Drivers and Staff
Transport
PRASLIN TOUR WITH VALLEE DE MAI & ANSE LAZIO
PRASLIN TOUR WITH VALLEE DE MAI & ANSE LAZIO
Mahe

We loved Elvis our guide & the driver who was with us in Mahe.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Nov 08, 2025

Oh I am so happy to read this! I am so glad you had a wonderful trip to this stunning part of the world!

Ruth

Trip of a lifetime; thank you Liz!!
Australia | Oct 10 - Oct 28, 2025

Rosemary
Rosemary S.
Los Angeles, CA | Reviewed on Nov 04, 2025
Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem. We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour,... Read more

Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem.

We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour, was pleasant, knowledgeable, and passionate about the wildlife. All our tour guides were great as were all our limo drivers, too much to write here.

This was the trip of a lifetime. Very costly but treated so well and such a full, memorable trip we felt privileges to have had such an experience.

Hotel Reviews
Crown Towers
Melbourne

First class hotel. Beautiful room with lots of room, soaker tub and roomy shower. Incredible view of the river. Service was top notch. Pool is incredible but jacuzzi is part of the pool and not very hot. But pool overall was heated so it did not matter so much.

Authenticity & Character
Location
Close to a lot of activities, restaurants, etc.
Staff
Cleanliness & Comfort
Some confusion about cleaning policy (they said only if you called but came the first two day; when counting on it the third night, they did not come but were happy to bring us much needed coffee for the morning!
Sea Dragon Kangaroo Island
Willoughby

Great location if you want to be off the grid but not much nearby. It was all about the kangaroos and the incredible views. They even upgraded our room which was realty nice. Staff were pleasant and helpful. Hot water turned off on accident one morning but manager Joan (?) got it fixed right away and even offered a bottle of wine as compensation for the inconvenience. A wonderful experience.

Authenticity & Character
Location
The rural setting overlooking the sea.
Staff
Cleanliness & Comfort
Stamford Plaza Adelaide
Adelaide

Nice hotel, good service, good location. Pool was too cold for outdoor use.

Authenticity & Character
Nice hotel but no strong character.
Location
Close to a lot of activities and public transportation.
Staff
Cleanliness & Comfort
Meridian Port Douglas
Port Douglas

More like a condo than a hotel. Room was nice, especially nice balcony and a washer and dryer. Lots of rules made us a little uncomfortable (extensive charges if you get locked out, if you get reported for noise, etc.) . Pool was nice but jacuzzi was not hot (when we asked, we were told it was a “spa” because it had bubbles and owner did not want to turn up the heat. He said he’d check with management and adjusted the heat but it was only a degree warmer, if that. Bottom of the jacuzzi is so rough it hurts to sit on. As we specifically chose this one one to have a good soak after a long day, it was a definite disapppointment.

Authenticity & Character
Location
Staff
Jacuzzi needs to be hot and bottom needs to be smoothed out! Longer office hours would be helpful as no one was there before we had to leave for tours or by the time we got back.
Cleanliness & Comfort
Room was clean. (Though having to clean it, take out the trash, etc. on departure does not add to the feeling of vacation.
Amora Hotel Jamison Sydney
Sydney

Most of the staff were amazing - made you feel special. Needed cream for morning coffee. Got half of an espresso cup at the bar. Next time they said they didn’t have it but I reminded them they did. This time they charge me $5! Not thrilled about. Pool not kept up (always had to get rid of other people’s towels, etc.). Otherwise pleased with the hotel and services.

Authenticity & Character
Nice hotel but not a lot of character. Well appointed. Not sure what you mean by authenticity of a hotel.
Location
With in walking distance of a lot of attractions and easy to access public transportation.
Staff
Very attentive.
Cleanliness & Comfort
Room was clean and comfortable. As noted above, pool could have used more attention.
Activity Reviews
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

What a great day! Driver Travis was knowledgeable, pleasant, and passionate about his work. He was a true advocate for the wildlife and their habitat. The penguins were adorable, to say the least. Due to a no- show, we got an upgrade on seating for the best penguin viewing. It was pretty chilly in the evening. A long day but well worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne

This was a great tour. Garry did an awesome job making sire we got to see all kinds of wildlife while being respectful of them and their habitat. It was an amazing day with lots of beautiful scenery, wildlife, etc. Bus was not so comfortable as seats were narrow and it was quite bumpy in the back. He did a good job of dealing with some challenging guests. Rain limited some of the spectacular views/photo ops but you can’t change that. One of our best days despite the challenges!

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island -  at Sea Dragon Lodge - third day
Kangaroo Island - at Sea Dragon Lodge - third day
Kangaroo Island

Third day we did the honey tasting, lighthouse tour, Antechamber Bay tour, and gin tasting. Honey tasting was nice and lowkey. Lighthouse Tour was interesting with great views. Antechamber Bay was a nice hike with guide Paul who graciously took us last minute. He was pleasant to spend time with and knows all the plants. Gin tasting was interesting, though I don’t think it will turn me into a gin drinker! It’s hard to rate all these activities together.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - second day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - second day
Kangaroo Island

We did a full day nature tour. Saw lots of amazing things. Driver was knowledgeable and did a great job of getting us to see all the sites but being respectful of the land and wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - first day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - first day
Kangaroo Island

The first day we did the Sheep Shearing and Kangaroo Experience activities. The sheep shearing experience included seeing the Kelpie dogs and actual shearing of a sheep. Very interesting and enjoyable. The Kangaroo Experience is basically a guided walk on the property to see the kangaroos when they come out in number in the evening. Learned a lot about the kangaroos.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Uncork the Barossa Valley
Full Day Uncork the Barossa Valley
Adelaide

This was a fun day! Visited four wineries, three for tasting and one for lunch. 7-9 tastings at each winery can be a lot of wine if you drink it all! We had a fun group of people and driver did a great job of remaining professional but enjoying our fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dolphin Sanctuary Guided Kayaking
Dolphin Sanctuary Guided Kayaking
Adelaide

We did not see any dolphins and it rained most of the time. Did not even see fish! The mangroves were interesting, not so much the ship wrecks but since there were no dolphins, we had to see something. But, despite the rain, it’s always good to be on the water.

Quality of Experience
Part was uncontrollable due to poor weather.
Guides, Drivers and Staff
Transport
No transportation provided and getting there was a challenge.
Full Day Skyrail and Kuranda Rail  - Late Start 11:00am - 6:30pm
Full Day Skyrail and Kuranda Rail - Late Start 11:00am - 6:30pm
Port Douglas

Ours was not a skyrail tour; time in Kuranda and train tour. Fun train ride through beautiful country. History is interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

The highlight of our trip! Snorkeling was beautiful! There was quite a current at the first stop but staff was very safety conscious and prepared you well. I used a noodle to make it easier. Did not need a wetsuit but they were available. A very special day. No underwater photos, unfortunately. The boat was awesome with a great non-slip deck.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon/Evening Private Daintree and Nocturnal Tour
Afternoon/Evening Private Daintree and Nocturnal Tour
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

Great day! Animals at the farm were up close. 500 steps up at the end of the hike was tough but I needed the exercise! Guide Kathy was great, knowledgeable about history and wildlife/plants.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Bondi Local Tour
Morning Bondi Local Tour
Sydney

What a fun time. A little stressful as it was my first time surfing at 65 years old! Instructor (Marty, I think) was very patient and took extra time to show us around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Brekkie with the Whales
Morning Brekkie with the Whales
Sydney

So much fun and saw a lot of whales! Would be a fun cruise even if you didn’t get lucky.

Quality of Experience
They made lots of attempts to make sure we saw whales!
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Interesting tour, including history and construction. Did not get to see one smaller theater because guide said there was popcorn on the floor - would have rather seen it before clearing than not at all. Had to check you backpack which was nice in a way but also a bit of a pain. Restaurants at the venue were very crowded!

Quality of Experience
Guides, Drivers and Staff
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overall tour. Driver Nick (?) was pleasurable and knowledgeable, even suggesting photo opportunities, restaurants, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Dec 01, 2025

Liz Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 04, 2025
Hello !!!

I'm glad you enjoyed the trip ! It was so fun to be able to meet you when you parked the car by my house and that gave me the opportunity to take you and pick you up from the airport so we could meet in person and chat before and after the trip !

I hope to be able to create another trip in the near future for you!

Liz