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active 7 hours ago

Connie Campos

I have travel to Australia and New Zealand every year, and I've been to all the places you are looking to visit so I can speak to you from experience and first-hand knowledge.

What places and activities do you specialize in?

"Australia, New Zealand and Island of the South Pacific"

How did you get involved in travel?

"Travel has always been my passion. I started working as a flight attendant and was able to visit many parts of the world. Traveling took me out of my comfort zone and inspired me to see, taste, and try new things."

Please share a unique travel experience you will never forget.

"Australia , Great Barrier Reef- Taronga Zoo - experience the zoo behind the scenes.
Opera house , going behind the stage!

New Zealand -from From glaciers to beaches, whale-watching to wine-tasting, New Zealand has so much to offer. Not sure where to begin? walks, hiking, zip-lining and more."

Top itineraries and travel advice
Family itineraries
Road trip itineraries

Recent trip reviews for Connie

Connie and Sherry were great! We had an amaz...
New Zealand | Sep 30 - Oct 6, 2024

D
Dennis S.
Denver, CO | Reviewed on Oct 08, 2024

Connie and Sherry were great! We had an amazing time in New Zealand and our trip couldn’t have been any better. We loved all of the recommendations, accommodations, and tours and we would love to return to NZ again and of course work with Connie and Sherry.

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Oct 08, 2024

Hello Mr. & Mrs. Smythe,

Thank you so much for your kind words! I truly appreciate your compliment. It means a lot to me.
I am pleased to hear everything was top-notch and you enjoyed the trip.
Your support encourages me to continue doing my best. I’m grateful to have you in my corner!

We look forward to assisting you in the future.

Best regards
Connie

We are very happy with kimkim's help on our r...
Australia | Aug 10 - Aug 17, 2024

D
Doug P.
Seattle, WA | Reviewed on Aug 26, 2024
We are very happy with kimkim's help on our recent Australia vacation. Connie was super helpful in helping me to arrange a fairly last-minute trip to Sydney and Melbourne. She is incredibly responsive and knowledgeable, and the tours she arranged were top notch! We enjoyed every aspect, including the Blue Mountains, Opera House, Great Ocean Road and wildlife park visits. While we had reasonably good insights into what Sydney might offer from my earlier visit some years ago, our tour... Read more

We are very happy with kimkim's help on our recent Australia vacation. Connie was super helpful in helping me to arrange a fairly last-minute trip to Sydney and Melbourne. She is incredibly responsive and knowledgeable, and the tours she arranged were top notch! We enjoyed every aspect, including the Blue Mountains, Opera House, Great Ocean Road and wildlife park visits. While we had reasonably good insights into what Sydney might offer from my earlier visit some years ago, our tour guide Judy in Melbourne truly familiarized that wonderful city to us in a way that we would have missed had we just wandered about on our own.

Hotel Reviews
Furama Darling Harbour
Haymarket

Clean spacious rooms; wonderful breakfast, friendly helpful staff.

Location
Staff
Cleanliness & Comfort
Batman's Hill On Collins
Melbourne, VIC

Very nice and clean accommodation. Our room was quite small and looked into a nearby wall, but we were mostly gone. The breakfast was quite good and friendly helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

What a story! Our guide Michael was knowledgeable and an excellent presenter.

Quality of Experience
Guides, Drivers and Staff
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Karyn is super knowledgeable and made us feel extremely comfortable. Great stories about the mountains and the towns within them.

Quality of Experience
Food
Excellent lunch stop!
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

Well worth the time and money. The Great Ocean Road is awesome and our guide Bluey was very personable and entertaining! A few points for improvement for a kimkim customer: 1. Our pickup at the Great Southern Hotel was one of the very last meaning we had no choice but to be at the very back of the bus. We were concerned that the winding roads might be uncomfortable from there but that aspect turned out okay. 2. The meal stops were too rushed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Lanes and Arcades Tour
Afternoon Lanes and Arcades Tour
Melbourne

We had our guide Judy all to ourselves, and spent three hours getting to know wonderful Melbourne and her. It was like visiting with a local friend - we loved it.

Quality of Experience
Guides, Drivers and Staff
Full Day Phillip Island Penguin Parade Ultimate Eco Tour
Full Day Phillip Island Penguin Parade Ultimate Eco Tour
Melbourne

We loved it. An easier pace than the Great Ocean Road and more relaxing stops, especially at the Wildlife Park. Graeme was another wonderful guide! Like the Great Ocean Road, our Great southern Hotel pickup spot was one of the last, so we did not sit together. But we were more up front on the single side, which was better.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Aug 30, 2024

Hi Doug,
We appreciate your feedback. It was great to hear that you had a wonderful time and made some fantastic memories. Assisting you was a pleasure, and we hope to see you on another one of our fabulous trips at Kimkim.
Best Regards
Connie

Seamless Travel Experience!
New Zealand | Jun 2 - Jun 16, 2024

Laura
Laura T.
Chicago, IL | Reviewed on Jul 01, 2024
Excellent vacation for the family. Connie made sure we had an action packed vacation while still being able to delve into the beauty of Australia and New Zealand. Our teenage kids were ready for some high level and daring escapades and Connie DELIVERED. Our son was able to be SCUBA certified at Bondi beach (which is a lot rougher than it sounds). We thoroughly enjoyed our experience climbing the Harbour Bridge in Sydney. River Rafting up in Fort Douglas was fantastic along with the nature... Read more

Excellent vacation for the family. Connie made sure we had an action packed vacation while still being able to delve into the beauty of Australia and New Zealand. Our teenage kids were ready for some high level and daring escapades and Connie DELIVERED. Our son was able to be SCUBA certified at Bondi beach (which is a lot rougher than it sounds). We thoroughly enjoyed our experience climbing the Harbour Bridge in Sydney. River Rafting up in Fort Douglas was fantastic along with the nature hike - very informative. And of course the Great Barrier Reef - a world of it's own. That was a highlight! The crocodile farm, we had no idea what to expect, it completely delivered. Who in there right mind plays food games with crocodiles? Loved it! And The Reef House, SUPERB. We can't say enough about that place, service, ambience, everything was excellent. And then off to South Island New Zealand where Bungee Jumping at AJ Hackett's Nevis took place and took our breaths away. OMG! Then zip-lining at crazy heights with crazy drops, so fun. Then up to Auckland for skydiving, we just insisted on hurling our bodies through the air. We figured our kids must be trying to kill us, but we survived and able to enjoy Aukland and the Tasman Sea. We ended with a relaxing 2 days in Fiji where Connie organized a renewal of our vows for our 20th wedding anniversary. It was beautiful! Our kids were so happy to be apart of it. The resort, Intercontinental is perfection. Everything there was truly great. Connie planned everything perfectly. She knew the areas so well. She made all of our accommodations which were perfectly located and all very nice, we loved every place we stayed. The best was having a couple of places to do laundry, it was unexpected and made for a great surprise and so easy to do. All our transfers to and from the airports were easy. This was the first vacation that we truly just had to show up and enjoy. She thought of everything!! All the tours we did were great, they all had little surprises for us; whether it was sparkling wine at the vista point in the Blue Mountains, or Tea and cookies after a hike through the rainforest, all had something memorable and a little extra time to talk with the tour leaders. All of them were fantastic. Our Zipline leaders were hysterically funny. Our Skydiving partners were fantastic, all so kind and thoughtful. The team on the boat for the barrier reef were so nice and helpful. They really made us get all we could out of the time we had out there. We can't thank Connie enough. Our vacation was a trip of a lifetime and our 20th anniversary will definitely be one to remember!

Hotel Reviews
Harbour Rocks Hotel Sydney MGallery
The Rocks, Sydney NSW

Excellent location; fantastic breakfast, great service!!!

Authenticity & Character
As soon as you walk in it was this warm feeling with a library in front, it's a modern feel but you immediately feel more than happy to sit down and chill.
Location
Close to everything. You can walk to Harbour Bridge, Waterfront and Opera House etc. It's perfectly located!
Staff
Cleanliness & Comfort
Super clean and comfortable.
The Reef House Boutique Hotel & Spa
Palm Cove

I wrote a longer review earlier - this place is amazing. I will travel here again, from the US at some point. It is worth it!

Authenticity & Character
It's unique and you definitely can unwind here and want to. You feel like you are at your favorite Aunt's house who just so happens to have a wine sommelier and 2 pools and master chef - ha!
Location
Staff
THEY ARE AMAZING - you will be spoiled.
Cleanliness & Comfort
So comfortable, the whole place is accessible and you want to enjoy all the niches.
QT
Queenstown

So chic! great views!!! You can't beat it.

Authenticity & Character
the vibe is very cool, it's apres skiing meets LA Diva.. odd, but totally works
Location
A few blocks from the hub of the city, but completely walkable and a beautiful walk by the lake it is.
Staff
Everyone was very efficient and nice.
Cleanliness & Comfort
Very clean - very very clean. loved it!
Nesuto Stadium Auckland
Auckland

Perfect for a family on vacation - has laundry in the room. fantastic!!

Location
Location is a few blocks from the "center" everything is walkable.
Cleanliness & Comfort
Everything was clean, had all things you needed to wash a load of laundry (so I didn't have to run out and search for detergent). This place came at the perfect time.
InterContinental Fiji Golf Resort & Spa, an IHG Hotel
Natadola, Fiji

Gorgeous resort, the beach is something else. The grounds are beautiful, staff are all so nice, the food is excellent. They know how to make sure you enjoy your time in their 'house'. Fantastic place. Had our 20th Anniversary and did vow renewal, they did a fantastic job, I was expecting something very simple, they had a ton of flowers and displays there and helpers etc. It was awesome! And all so so kind. Fijians are amazing people.

Authenticity & Character
Location
Ok, it's an hour from the airport. But the beach and beauty is worth it!!!!
Staff
Everyone, and I mean every single encounter was a fresh and genuine smile. They are so so nice.
Cleanliness & Comfort
Perfect!
Activity Reviews
Full Day Marine World Outer Great Barrier Reef  - to pontoon
Full Day Marine World Outer Great Barrier Reef - to pontoon
New Zealand

A world of it is own. Whether you snorkel or scuba dive it, you will find yourself mesmerized at all the wildlife in one coral of the vast reef. It's spectacular.

Quality of Experience
The fish, turtles etc. it's just so much to see. It's beautiful
Food
The chocolate muffins, those were so good!
Guides, Drivers and Staff
They are all comedians! All have great personalities and want you to have a great time.
Transport
Comfortable and timely
Full Day Mossman Gorge Adventure Day
Full Day Mossman Gorge Adventure Day
New Zealand

Rafting along the gorge was so much fun. The tour guide was fantastic. Learned more about snakes, and now I'm a little scared of them ;) Place is really unique, the rainforest it really pretty and interesting how it all lives together. Enjoyed the hike and lunch was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hartley's Crocodile Farm
Hartley's Crocodile Farm
New Zealand

Crazy Crocodile people - they play food games with crocodiles, this is nuts and they sign up for this job. Loved it! Got to see koalas, pet the, see wombats, cassowary, pet kangaroos and wallabies and even feed them. This was a very unexpected enjoyable tour. Breakfast was HUGE. Gift shop has some really unique things that are worth buying. Totally worth going!!

Quality of Experience
Crocodiles are scary! Kangaroos are soft and so cute
Guides, Drivers and Staff
comfortable and easy
Transport
Auckland Best of Both World:  Bush and Beach  - Full day
Auckland Best of Both World: Bush and Beach - Full day
Auckland

Great to learn about Auckland city in that a.m. and then able to have excellent meat pies for lunch before we headed out to the beach. Great city sites, vista points and orienting oneself in Auckland and learning a bit about Auckland. The beach was fantastic, so pretty with it's black beach. The hike through the forest was interesting to learn about the different flora that's both invasive and native to the area.

Quality of Experience
Yeah for the rain coats - no rain, but perfect for the wind!!
Guides, Drivers and Staff
They were great, had so much information to share and able to convey their love of nature in a fun and interesting way.
Transport
comfortable!
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

Beautiful Mountains and vistas. Nice little hike through the area and stop along the way. It was a little cooler than expected, but worth hiking through. You could see the damage of the fire from a few years prior, there was much growth so it all looked lush. The only thing that was weird or at least visibly odd, there's no wild life, none. You may see a bird or two on the edges, but that's it. Even the forest has grown back and looks "normal" the wildlife is nowhere to be found, it's an odd thing.

Quality of Experience
Food
We had the picnic sandwich - it was DELICIOUS!!
Guides, Drivers and Staff
He was fantastic!! Lots of information about the fire and how it impacted the area and Sydney over all.
Transport
Very comfortable
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Jul 02, 2024
Dear Laura,
I am speechless. I am so happy that your vacation was perfect, and most of all, your renewal of vows was perfectly organized. I am very happy to hear that you had a fantastic time in the South Pacific.
Thank you for taking the time to write this incredible review.
We take special care to design our clients' trips. We aren't cookie-cutter; we want to ensure our clients are amazed by the experiences they will have. We hope to assist you with another fantastic vacation and thank... Read more

Dear Laura,
I am speechless. I am so happy that your vacation was perfect, and most of all, your renewal of vows was perfectly organized. I am very happy to hear that you had a fantastic time in the South Pacific.
Thank you for taking the time to write this incredible review.

We take special care to design our clients' trips. We aren't cookie-cutter; we want to ensure our clients are amazed by the experiences they will have.

We hope to assist you with another fantastic vacation and thank you once again for taking the time to write a wonderful review. I am in heaven! Thank you for all your kind words.

Thank you again

Connie

A trip of a lifetime to the land down under - NZ and Australia
New Zealand | Mar 23 - Mar 28, 2024

Ann
Ann K.
Santa Monica, CA | Reviewed on May 06, 2024
Connie was an incredible resource and understood our vision with our 2 young kids so well.
She brought it together with a care and attention to detail we appreciated.
Also, she shared her first hand experience being there.
When we ran into weather issues, she helped to sort out the issues.
We would use Kimkim again for any other itinerary.
Highly recommend! Read more

Connie was an incredible resource and understood our vision with our 2 young kids so well.
She brought it together with a care and attention to detail we appreciated.
Also, she shared her first hand experience being there.

When we ran into weather issues, she helped to sort out the issues.
We would use Kimkim again for any other itinerary.

Highly recommend!

Hotel Review
The Rees Hotel
Queenstown

A stunning location with a beautiful view and a short walk to town. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on May 06, 2024

Dear Ann,

We appreciate your feedback and are most happy to hear you had an incredible vacation and brought great memories with you. We are thrilled that you had a seamless and stress-free experience with us. Your kind words are a great testament to the hard work and dedication we invest in each job.
Our partners in New Zealand are amazing and they help us make all this happen.
We look forward to seeing you again on one of our fabulous trips.

Thank you again,
Connie

trip to New Zealand
New Zealand | Feb 14 - Mar 8, 2024

Nancy
Nancy K.
Largo, FL | Reviewed on Apr 03, 2024

John and I have completed our trip to New Zealand and had a wonderful experience thanks to Connie. We were greeted at every
stop with friendly ground transportation people allowing us to travel worry free. Our hotels were all impeccably clean and located within walking distances to city centers. The excursions she set up were wonderful including the wine tasting tour and TSS Earnslaw evening in Queenstown, and the boat ride on Milford Sound.
We would highly recommend a trip to New Zealand planned by Connie at KIMKIM.

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Apr 03, 2024

Dear Nancy and John,

We appreciate your feedback and are delighted you enjoyed New Zealand. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. I am so happy I met you and John, and I hope to see you again on one of our trips.
Thank you very much
Connie

Amazing New Zealand honeymoon
New Zealand | Feb 12 - Feb 24, 2024

Steven
Steven F.
Lino Lakes, MN | Reviewed on Feb 27, 2024

We ha an amazing trip to New Zealand, and Connie was wonderful in getting it organized. This was for our honeymoon, and she took care of finding us the best hotels and some excellent ground tours. There were even surprise cakes along the way which was a great touch. Plus the service and customization to exactly what we wanted was excellent. Would deflintely work with Connie again in the future. It was a great combination of being able to travel independently while not worrying so much about the planning, which can be so time consuming with all the options these days. Definitely A+++++!

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Feb 28, 2024

Hello Steven
I am thrilled you enjoyed everything we discussed for your trip and that you celebrated your honeymoon in style. We are thrilled that you had a seamless and stress-free experience with us. Your kind words are a great testament to the hard work and dedication we invest in each job.
We hope to see you soon on another of our trips.

Take care, and thank you again for your fantastic review
Connie

Fantastic trip! We'll be back!
New Zealand | Jan 21 - Jan 29, 2024

D
Dylan T.
San Jose, CA | Reviewed on Feb 03, 2024

Our trip was fantastically planned by Connie. Connie was amazingly fast to respond and had answers to every little question that my wife and I had.

The events that had been planned were a blast and we got as much in as we could. The only thing I wish was that I had planned to be there for more time.

If you need help organizing a trip, Connie was absolutely amazing. I'm sure we'll be using Kimkim again and will reach out to Connie in the future!

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Feb 03, 2024

Dyland and Rachel,

Thank you so much for taking the time to leave such an excellent review! We are thrilled that you had a seamless and stress-free experience with us. Your kind words are a great testament to the hard work and dedication we invest in each job.
I agree with you, it is always too short... We hope to serve you with another great trip shortly.

Thank you very much

Connie

East Coast Australia Trip
Australia | Jan 7 - Jan 19, 2024

MapMan
MapMan L.
Quincy, MA | Reviewed on Jan 20, 2024
We booked a 2 week trip along the east coast, starting in Sydney and then driving north to Brisbane. Everything arranged through Kim Kim went well. The hotels selected were excellent, the car and tour arrangements that were made went off without a hitch. We lucked out and only had 1 rain out day of the two weeks, the locals said were lucky as the 2023-2024 spring / summer season has been especially wet. If in Sydney don't miss a guided tour of the Opera House, and in Brisbane be sure to... Read more

We booked a 2 week trip along the east coast, starting in Sydney and then driving north to Brisbane. Everything arranged through Kim Kim went well. The hotels selected were excellent, the car and tour arrangements that were made went off without a hitch. We lucked out and only had 1 rain out day of the two weeks, the locals said were lucky as the 2023-2024 spring / summer season has been especially wet. If in Sydney don't miss a guided tour of the Opera House, and in Brisbane be sure to visit the Lone Pine Koala Sanctuary. Gold Coast Beaches are not to be missed and Sydney is very sightseeing friendly with an excellent mass transit system including ferries to visit parts of the town adjacent to Sydney Harbor.

Hotel Reviews
The Convent Hunter Valley
Pokolbin

Boutique hotel in the middle of "wine country", we plan on staying here again if we ever get the chance to visit Hunter's Valley in the future!

Authenticity & Character
Restored old convent, like visiting an 19th century Victorian mansion.
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Discovery Parks - Emerald Beach
Emerald Beach

Glamping on the beach, if that is your thing rent a cabin here.

Authenticity & Character
It is a campground, cabins available.
Location
Only about 100 yards away from a fabulous beach.
Staff
Cleanliness & Comfort
Cabin was modern and very clean, think Glamping!
QT
Surfers Paradise, QLD

The room, staff and views are top notch!

Authenticity & Character
Location
Just 1 block off the Esplanade, close to the beach, shops and dining.
Staff
Cleanliness & Comfort
Activity Reviews
Morning Private Hidden Gems & Historic Artefacts - Australian National Maritime Museum
Morning Private Hidden Gems & Historic Artefacts - Australian National Maritime Museum
Sydney

If you are into history, take this tour very worthwhile. you can visit the archives with a docent and go behind the scenes where they are restoring items and exhibits. One can visit a number of ships while there.

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

We had an excellent tour guide a Texan actually. Very informative on the creation of and the construction of the Opera House.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Jan 21, 2024

Dear Mark and Lori,
Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future. I am so glad you enjoyed everything during your trip. I see you would like to stay again in the wine country; I can't wait to hear back from you and put another incredible journey together.
Looking forward to working with you in the near future!

Best regards
Connie

Seeing NZ with Connie's expert help
New Zealand | Dec 26 - Jan 3, 2024

V
Varsha D.
San Jose, CA | Reviewed on Jan 08, 2024

Connie arranged an amazing trip covering both the North and South Islands of NZ for me and my family. We decided to use kimkim because of our very busy schedules to do any of the planning ourselves. Connie had to make do with very little guidance from us but still managed to make it an enjoyable trip with just the right pace. The overnight stay on the boat in Fiordland was very special, as were the cute boutique hotels we stayed at most nights of the trip. I look forward to working with kimkim on future vacations given how positive my first experience has been. Thank you, Connie and kimkim!

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Jan 08, 2024

Dear Varsha,

I want to express my gratitude for taking the time to write such a wonderful review. Your confidence in me means a lot, and I feel lucky to have had the opportunity to experience so many locations and tours in New Zealand. It gives me great pleasure to share my knowledge with our clients and help them have an enjoyable trip.
I am very happy you enjoyed the accommodation we selected for your trip and agree, the overnight tour on the boat is very special.
Yes, please, we hope to see you soon on another amazing trip.

Best regards
Connie

Australia and Queenstown, NZ
Australia | Dec 1 - Dec 16, 2023

Daniel
Daniel B.
Lawrence, IN | Reviewed on Jan 05, 2024
Connie was fantastic and made many great recommendations throughout our trip! Our absolute favorite place was Queenstown, NZ—so much to see and do. Our other favorite place was the Reef House Boutique Hotel in Palm Cove... The staff there was ridiculously professional, and it was a great place to stop and relax at the halfway point of our trip. Sydney and Melbourne were both incredibly beautiful cities with a lot going on for tourists. My only suggestion to others: don't go to the Outback in... Read more

Connie was fantastic and made many great recommendations throughout our trip! Our absolute favorite place was Queenstown, NZ—so much to see and do. Our other favorite place was the Reef House Boutique Hotel in Palm Cove... The staff there was ridiculously professional, and it was a great place to stop and relax at the halfway point of our trip. Sydney and Melbourne were both incredibly beautiful cities with a lot going on for tourists. My only suggestion to others: don't go to the Outback in the peak of summer! Other than the extreme heat, our trip was amazing, and our services provided by Kimkim were great.

Hotel Reviews
Radisson Blu Hotel
Sydney

A great spot in the middle of downtown Sydney.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Reef Retreat
Palm Cove, QLD

Extremely upscale and accomodating. An insanely amazing staff with a lot of amenities and a beautiful property. A really cool operate-on-your-own bar. Highly recommend!

Authenticity & Character
Extremely authentic and upscale atmosphere
Location
On the main street in the town of Palm Cove
Staff
Absolutely incredible! I wish I remembered everyone's names.
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

There were other places on the massive property I would have rather stayed. These rooms were quite ghastly, but probably were cheaper than other spots on the property.

Authenticity & Character
The character is old school and needs some rennovating. Mice can get into the rooms at night if you don't put a towel in the corner of the door.
Location
Everything is in one compound, so there's really no other location it could possibly be.
Staff
Cleanliness & Comfort
Needs rennovation and the rooms are dull.
Activity Reviews
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Cruise Sydney Harbour
Dinner Cruise Sydney Harbour
Sydney
Boutique Wine Tour - Half Day
Boutique Wine Tour - Half Day
Queenstown (NZ)

This was our favorite experience of our trip! Kiwis are all so nice, and our driver was so friendly, fun, and perfect for a whole-day tour. The wines were amazing, and the scenery cannot be beat. Loved everything about this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)
Full Day Mt. Conner Outback 4WD Adventure
Full Day Mt. Conner Outback 4WD Adventure
Uluru

I would not recommend this tour. While the area is beautiful, the endless drive through the middle of no where was not ideal. The trip advertises Kangaroos and Emus... Our tour guide told us that in the year she'd been working with the company, she'd never seen a Kangaroo. Its on a cattle farm—you will only see cattle. You might see a camel, but even the camels are not good for the cows, so they drive them away. If you're looking to see wildlife, the whole area around Uluru probably isn't great. Our time would have been better spent exploring Uluru or Kata Tjuta for the natural beauty.

Quality of Experience
See review.
Food
Guides, Drivers and Staff
The drivers were kind and fun, and so were the cattle ranchers whose house we stopped at on the way.
Transport
The vehicle was comfortable.
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Sunset Camel Ride
Sunset Camel Ride
Uluru
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Jan 05, 2024
Hi Daniel
I am thrilled you had a great time and enjoyed your holiday. I am happy to hear that, overall, the expectations of your trip were met, and you brought great memories.
About the tours, I am sorry about that long tour that did not meet your expectations, I am going to speak to the Australia operator and also request information from our product manager. It is supposed to be a scenic tour with lots of wildlife; if it is like you said, we should omit it and avoid disappointment. I am... Read more

Hi Daniel
I am thrilled you had a great time and enjoyed your holiday. I am happy to hear that, overall, the expectations of your trip were met, and you brought great memories.

About the tours, I am sorry about that long tour that did not meet your expectations, I am going to speak to the Australia operator and also request information from our product manager. It is supposed to be a scenic tour with lots of wildlife; if it is like you said, we should omit it and avoid disappointment. I am sorry about the misunderstanding and bad experience.

Overall, it sounds like we met your needs and expectations. I am taking your comments very seriously and sharing them with our AU team and product manager to improve and continue offering great experiences.

We hope to see you soon on another beautiful trip.

Happy New Year, and thank you