New Zealand Travel Agents

Kimkim has selected the best New Zealand travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in New Zealand who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to New Zealand
Chat with a local specialist who can help organize your trip.

Vicky Steinhardt

(89 reviews)
New Zealand Travel Agent based in Noosa, Australia
Vicky specializes in: Tailor made travel, Family travel, Off the beaten track adventures, Unique locations, Honeymoons
Recent traveler reviews for Vicky:
"Vicky our specialist was wonderful." - by Andrée, Jan 8, 2026 · see review
"An amazing, enjoyable, exciting, and fun-filled trip to Australia, Tasmania, and New Zealand all arranged by our spectacular agent Vicky Steinhardt." - by Jerry, Dec 5, 2025 · see review
"Vicky was able to accommodate our ever changing schedule." - by damon, Dec 4, 2025 · see review

Liz Neal

(85 reviews)
New Zealand Travel Agent based in Sydney-Auckland-Los Angeles
Liz specializes in: Unique and authentic adventure in the South Pacific for singles, couples, families and small groups.
Recent traveler reviews for Liz:
"I had a great experience with KimKim and with my specific advisor, Liz." - by Edward, Oct 29, 2025 · see review
"Hi Liz, first off I would just like to say that our trip to Australia was just great." - by Christine & John, Oct 16, 2025 · see review
"Liz our trip planner did a great job of planning our trip." - by Jean, Sep 23, 2025 · see review

Paula Adams

(44 reviews)
New Zealand Travel Agent based in California and Australia
Paula specializes in: Australia, New Zealand, Fiji, and French Polynesia
Recent traveler reviews for Paula:
"Paula did a great job customizing a trip exactly to suit our family's style of travel." - by Brian, Jan 7, 2026 · see review
"Paula listen to what and wanted and expected from our trip." - by Brenda, Dec 30, 2025 · see review
"Paula did an incredible job creating an absolute once in a lifetime vacation for me and my bestie!" - by Kaitlin, Dec 9, 2025 · see review

Michelle Srzich

(36 reviews)
New Zealand Travel Agent based in Auckland, New Zealand
Michelle specializes in: Bespoke and tailor-made self-drive itineraries, luxury travel, active adventure
Recent traveler reviews for Michelle:
"Michelle and her team planned and executed perhaps our best family vacation." - by Jim, Jan 7, 2026 · see review
"Michelle did amazing and we ccouldn't recommend her more!" - by Garrett, Jan 5, 2026 · see review
"We really enjoy planning trips and were not sure about using a travel service, but our experience with KimKim and our local specialist, Michelle, exceeded our expectations." - by Kimberly, Dec 31, 2025 · see review

Ruth Grau

(34 reviews)
New Zealand Travel Agent based in Adelaide, Australia, & Palm Springs, USA
Ruth specializes in: Luxury, Adventure, Family, Couples, Singles, Unique & Authentic, LGBTQ Travel
Recent traveler reviews for Ruth:
"I connected with Kim Kim and Ruth only a mere month and a half before our scheduled trip to New Zealand." - by Karen, Nov 15, 2025 · see review
"It was an amazing trip thanks to Ruth." - by Dania, Nov 8, 2025 · see review
"Our travel specialist, Ruth, planned an amazing trip for our family of 5 (3 teenagers)." - by Elizabeth, Jul 27, 2025 · see review

Monika Vinsova

(33 reviews)
New Zealand Travel Agent based in Queenstown, New Zealand
Monika specializes in: self-drive tours, luxury travels, wildlife, adventure and active trips, romantic vacations, wine tours, wellness
Recent traveler reviews for Monika:
"The tour options Monika suggested felt like the best of the best, and we were provided a good selection of solo adventure options when we wanted to branch out on our own." - by Rachael, Jan 4, 2026 · see review
"Monika was super responsive and even called to check in when we arrived." - by Michelle, Dec 21, 2025 · see review
"Monika was excellent in helping us to plan our trip!" - by Ashley, Dec 21, 2025 · see review

Franck Lemaitre

(29 reviews)
New Zealand Travel Agent based in Auckland, New Zealand
Franck specializes in: self-drive tours, luxurious accommodation, cycling, hiking, wildlife
Recent traveler reviews for Franck:
"We had an amazing trip planned for New Zealand, with the help from Franck, our tour guide." - by Maile, May 9, 2024 · see review
"Thank you Franck, of KimKim/Once in a Lifetime." - by Jodi Lynn, Apr 2, 2024 · see review
"Franck was able to plan the perfect vacation for us." - by Anna, Mar 31, 2024 · see review

Connie Campos

(27 reviews)
New Zealand Travel Agent based in South Florida and New Zealand
Connie specializes in: Bring your dream trip to life with Bespoke custom travel. I craft custom vacations to Australia and New Zealand.
Recent traveler reviews for Connie:
"Connie from KimKim helped organize an amazing trip to Australia for my family this past summer." - by Melanie, Feb 2, 2025 · see review
"Connie and Sherry were great!" - by Dennis, Oct 8, 2024 · see review
"Connie was super helpful in helping me to arrange a fairly last-minute trip to Sydney and Melbourne." - by Doug, Aug 26, 2024 · see review

Asko Merilainen

(15 reviews)
New Zealand Travel Agent based in Melbourne, Australia
Asko specializes in: Custom made itineraries, unique & authentic stays, nature & wildlife, food & wine, luxury, honeymoon, self-drive, couples, singles, LGBTQ Travel
Recent traveler reviews for Asko:
"Excellent job from Asko ." - by Julia, Dec 7, 2025 · see review
"Asko was detailed in answering questions and was immediately available to assist when there was confusion at hotel check-in." - by Alma, Dec 3, 2025 · see review
"Asko was an amazing person to work with in planning our trip." - by Mary, Jun 30, 2025 · see review

Uma Natarajan

(13 reviews)
New Zealand Travel Agent based in New Zealand
Uma specializes in: Leisure Holidays, Honeymoon, Special Interest
Recent traveler reviews for Uma:
"Uma was absolutely amazing and the entire reason we had the trip of our lives to New Zealand!" - by Tracy, Dec 8, 2025 · see review
"The planning and communication by my agent, Uma, was outstanding." - by Patricia, Nov 15, 2025 · see review
"We were so pleased with the itinerary Uma prepared for us and the incredible attention to detail she brought to our experiences." - by Erin, Oct 9, 2025 · see review

Nats Subramanian

(3 reviews)
New Zealand Travel Agent based in New Zealand
Nats specializes in: Customized New Zealand Travel Packages, Unique Experiences
Recent traveler reviews for Nats:
"We had a wonderful time and Nats did an amazing job with preparing our itinerary." - by Robert, Jan 5, 2026 · see review
"We planned our New Zealand trip with Nats and had an amazing experience." - by Mary, Jan 26, 2025 · see review
"Nats did a fabulous job of customizing our itinerary to our requests and preferences." - by Patricia, Jul 16, 2024 · see review
Nats's Favorite Itineraries:

Denise Siviter

(3 reviews)
New Zealand Travel Agent based in Bay of Plenty, New Zealand
Denise specializes in: Culture, walks, coastlines, beaches, wine, food, wildlife, nature, adventure, ski, golf, accommodation, transport, luxury, family activites,
Recent traveler reviews for Denise:
"Denise provided excellent guidance in developing an itinerary." - by Robert, Nov 24, 2025 · see review
"The planning process with Denise went smoothly." - by Rand, Nov 24, 2025 · see review
"Working with Denise was a real pleasure." - by Christine & John, Oct 10, 2025 · see review

Kathrin Gerstel

(3 reviews)
New Zealand Travel Agent based in New Zealand
Kathrin specializes in: bespoke trips, Glowworm Caves, Cultural experience
I am passionate about creating bespoke travel experiences, specialize in designing journeys that go beyond the ordinary. My approach is rooted in the belief that travel is not just about moving from place to place—it's about immersing fully in the spirit of a destination, discovering its culture,... read more
Kathrin's Favorite Itineraries:

Michael Lynden-Bell

(1 review)
New Zealand Travel Agent based in Sydney
Michael specializes in: Tailor made travel, families, special interest, unique locations, Honeymoon
Hi, I'm Michael, a seasoned travel industry professional with 28 years of experience in creating unique and personalized travel experiences. Based in Sydney, Australia, I am passionate about responsible and sustainable tourism, and believe in supporting local communities and businesses. With... read more

Tammy Lindsey

(1 review)
New Zealand Travel Agent based in Rancho Palos Verdes CA
Tammy specializes in: Couples, Families, Honeymoons, Adventure, Unique places, Experience what you see
I am a Travel Advisor for Australia, New Zealand and the South Pacific Islands. Every clients is unique, so I want to get to know them in detail to create their perfect itinerary! Listening to small details, and weaving those throughout their trip, can make a good vacation become a magical one! I... read more
Tammy's Favorite Itineraries:

Noemie Botha

(1 review)
New Zealand Travel Agent based in Auckland
Noemie specializes in: Bespoke and tailor-made self-drive tours, Off the beaten track experiences, Family, Active adventure
Originally from Switzerland, I’ve been lucky to call New Zealand home since 2017. I specialize in creating bespoke self-drive tours tailored to your interests, helping you discover the best of Aotearoa at your own pace. Like many, I was captivated by New Zealand’s breathtaking landscapes and the... read more
Noemie's Favorite Itineraries:

More in New Zealand


Trip Reviews for New Zealand

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 247 ratings

pretty much everything we did was a highlight of our trip
New Zealand | Dec 22 - Jan 3, 2026

Jim
Jim C.
Waltham, MA | Reviewed on Jan 07, 2026
Michelle and her team planned and executed perhaps our best family vacation. After hearing about our itinerary, more than one local family questioned how we knew to do all the cool things we were doing on our trip! To list our favorite activities over two weeks is to list every activity Michelle lined up for us. Biggest wow factor was the night in Milford Sound, the heli-hike and the Timber trail. Fly fishing was spectacular, wineries were lovely - and we were even surprised how much we... Read more

Michelle and her team planned and executed perhaps our best family vacation. After hearing about our itinerary, more than one local family questioned how we knew to do all the cool things we were doing on our trip! To list our favorite activities over two weeks is to list every activity Michelle lined up for us. Biggest wow factor was the night in Milford Sound, the heli-hike and the Timber trail. Fly fishing was spectacular, wineries were lovely - and we were even surprised how much we valued just a short visit to Great Barrier Island. (local guides on the Mt Luxmore hike, GBI and fishing were top notch) Even the driving was a highlight (and Michelle delivering the rental car to our hotel was an appreciated detail). all our accommodations were just as expected with the exception of our last night which surprised us with is beauty and tranquility - the perfect way to exhale and reflect with the family on what felt like several epic vacations over just two weeks.

Hotel Reviews
Te Karaka Lodge
Waikato

this lodge exceeded expectations in terms of its beauty, it comfort, luxury and tranquility.

Authenticity & Character
Location
both a 4 and 5 star. its in the middle of no where which makes it so special
Staff
The manager was lovely - and we spend extended time chatting with the chefs too.
Cleanliness & Comfort
it's beautiful and well taken care of. not pretentious at all. very welcoming.
Timber Trail Lodge
Ongarue

as anticipated fairly basic off the grid lodge - super clean, great staff, good food.

Authenticity & Character
Five for Authenticity
Location
Staff
warm and welcoming
Cleanliness & Comfort
exceeded expectations for an off the grid lodge
M Social
Auckland

location in Auckland was super convenient. its a little beat up tho.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
nothing horrible, just a lot of touch up paint needed and some walls needing cleaning.
Fiordland Jewel
Milford Sound

LOVED This experience. seemed like such a great way to truly experience the Sound vs. just see it. Boat was great and crew was amazing.

Authenticity & Character
Location
can you get more beautiful that having all of Milford Sound to yourself?
Staff
the Skipper and team were amazing! so engaging and friendly. they each went out of their way to make our stay feel really special - on Xmas non the less.
Cleanliness & Comfort
surprisingly nice and comfortable for a boat. (food was great too)
The Rees Hotel
Queenstown

really solid hotel. beautiful placement on the lake - ~halfway between airport and town. We did the chef's tasting menu there at the restaurant and absolutely loved it.

Authenticity & Character
really nice and a solid vibe
Location
away from town, great location on the lake - and we walked in and out of Queenstown along the lake a couple times
Staff
seemed great.
Cleanliness & Comfort
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 12, 2026

Thanks so much for your review, I am absolutely thrilled that the trip went so well and that you have such amazing memories from your family trip. We do try to find those 'hidden gems' and provide the type of trip you can't find in a google search or using A.I to plan the itinerary so is nice when travelers like yourselves acknowledge the value of a good local travel specialist to assist with the planning. Happy future travels with Kimkim!

Wonderful Trip! Michelle did amazing and we c...
New Zealand | Dec 21 - Jan 3, 2026

G
Garrett B.
Chicago, IL | Reviewed on Jan 05, 2026
Wonderful Trip! Michelle did amazing and we ccouldn't recommend her more! Every event that we did we would highly recommend, and many of the accommodations were very unique and cool as well. Thanks again! Read more

Wonderful Trip! Michelle did amazing and we ccouldn't recommend her more! Every event that we did we would highly recommend, and many of the accommodations were very unique and cool as well.

Thanks again!

Hotel Reviews
Ramada Suites Queenstown
Queenstown

Everything you could want; clean and friendly staff.

Authenticity & Character
Pretty normal hotel but not bad at all!
Location
Just off the main strip, only a ~10 minute walk to the main streets.
Staff
Cleanliness & Comfort
Naumi Hotel Wellington
6141

Great! Very unique hotel character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regal Palms Resort
Rotorua

Totally fine! Would have been great for kids/families; they had mini golf and games that we didn't use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The River Lodge Ohakune
Ohakune

This was wonderful - please use this place in the future! Daniel the owner was so nice, and it was one of the more unique accommodations that we stayed in! Also: "The Cyprus Tree" restaurant in Okahune was one of the better restaurants that we ate at all trip. Really good!

Authenticity & Character
Location
Close drive to the national park. I think something in Waimarino would have worked as well, we ended up hiking over closer to there.
Staff
Cleanliness & Comfort
PurePod Waitomo (Matu)

Wonderful! This definitely felt the most unique and most special of the whole trip. The owners put a lot of care into making sure everything was perfect upon arrival. Only complaint would be to have the addition of a fan for the summer; it gets quite hot in there!

Authenticity & Character
Location
Very close to downtown Otorohanga but very private.
Staff
Cleanliness & Comfort
Sudima Auckland City
Auckland

Good hotel close to downtown; it has everything you need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jet Boat the Shotover River
Jet Boat the Shotover River
Queenstown (NZ)

Super fun! I was not expecting it to be as fast or as close to the canyon walls as they were.

Quality of Experience
Guides, Drivers and Staff
Transport
Black Abyss - Abseiling, ziplining and black-water tubing
Black Abyss - Abseiling, ziplining and black-water tubing
New Zealand

Wonderful! Guides were great and it was the most unique experience we had. Definitely do the longer "Black Abyss" one if you have the time.

Quality of Experience
Guides, Drivers and Staff
Guides were wonderful!
Transport
 Rafting Kaituna River, grade 5
Rafting Kaituna River, grade 5
Rotorua

Amazing and highly recommend! It was more intense than I thought but the guides did a great job!

Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Gondola transport Including 3 rides on the Luge
Skyline Gondola transport Including 3 rides on the Luge
Queenstown (NZ)

Great views and the activities at the top are fun! The luge was the highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)

Best views and I'm very glad that we did this first; it helped get a lay of the land. Pilot was great as well!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 06, 2026

Thanks so much for your review and your recommendation of my service, I am thrilled the trip came together so well.
All the best for your future travels with Kimkim!

My son and I just returned from an 8 day trip...
New Zealand | Dec 26 - Jan 3, 2026

R
Robert G.
Basking Ridge, NJ | Reviewed on Jan 05, 2026

My son and I just returned from an 8 day trip in New Zealand. We had a wonderful time and Nats did an amazing job with preparing our itinerary. He arranged all of our activities, transportation, and accommodations. When the weather intervened and a couple of activities were cancelled, Nats was quick to communicate with us and suggest alternative options. New Zealand is a wonderful country to visit if you enjoy an active trip in beautiful surroundings. I highly recommend working with Nats if you plan to visit there.

Local specialist: Nats Subramanian
Nats
Nats Subramanian
Local specialist in New Zealand | Replied on Jan 05, 2026

Dear Robert and Benjamin,

Thank you for your kind words. It was my pleasure to design and organize this trip for you. I am very happy that you both had a lovely time in New Zealand!

Warm Regards,
Nats

Once in a Lifetime trip! A perfect mix of amazing activities
New Zealand | Nov 16 - Nov 28, 2025

Rachael
Rachael R.
Seattle, WA | Reviewed on Jan 04, 2026
Really enjoyed this trip! The sights, food, and activities were amazing and we want to go again! Pretty much everything went off without a hitch from arrival to departure. Monica was even able to adjust the plan halfway through to accommodate a sailboat trip. There was a good variety of activities and the pacing was just right too. We felt like we did as much as we could while also not rushing between everything. The tour options Monika suggested felt like the best of the best, and we... Read more

Really enjoyed this trip! The sights, food, and activities were amazing and we want to go again! Pretty much everything went off without a hitch from arrival to departure. Monica was even able to adjust the plan halfway through to accommodate a sailboat trip.

There was a good variety of activities and the pacing was just right too. We felt like we did as much as we could while also not rushing between everything. The tour options Monika suggested felt like the best of the best, and we were provided a good selection of solo adventure options when we wanted to branch out on our own. 5 star visit for sure.

Activity Reviews
Progressive Māori Dinner Tour (kai safari)
Progressive Māori Dinner Tour (kai safari)
Christchurch

This was one of the coolest things we did on our whole trip. Our guide Ash was friendly, knowledgeable, and had impeccable taste. I've already recommended this tour to strangers on their way to Christchurch and to friends who aren't even planning a trip yet, it's just that good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Milford Sound - Coach, Cruise and FLY
Milford Sound - Coach, Cruise and FLY
New Zealand

Everyone said the Milford Sound was a must-see destination, and I completely agree. Our tour guide was funny and informative, and the small group size was perfect for us. The "Fly" portion was cancelled due to the wind, but being out on the boat in those same winds was one of the coolest things I've ever experienced, so it all worked out perfectly.

Quality of Experience
Guides, Drivers and Staff
Transport
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua

This was a totally unique experience for me, I had seen the pictures of the glow worms online but that does not compare to the experience of actually seeing them in person. This tour takes you into some small caves where you get up close and personal, I think I was within inches of the glow worms at one point, and it was so cool!!! The guides were really wonderful and they all knew their stuff. Plus, the kayaking itself was pretty easy. Overall a fantastic time!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 05, 2026

Thank you so much for the lovely feedback, Rachael ! I’m so happy you and John had such a great trip and that everything went smoothly — even the last-minute sailboat plan. It was a pleasure to help create those memories with you. Take care! Warm regards, Monika

We were able to focus on the fun part of trip planning and leave the logistics to the professionals.
New Zealand | Nov 13 - Nov 29, 2025

Kimberly
Kimberly M.
Denver, CO | Reviewed on Dec 31, 2025
We really enjoy planning trips and were not sure about using a travel service, but our experience with KimKim and our local specialist, Michelle, exceeded our expectations. Our New Zealand trip was a great mix of culture/ tourist sights, activities, beautiful views and off the beaten path places. Michelle helped us to narrow down our itinerary to better match our schedule and allow us to fully enjoy each location. She changed things around for us many times before we settled on the final... Read more

We really enjoy planning trips and were not sure about using a travel service, but our experience with KimKim and our local specialist, Michelle, exceeded our expectations. Our New Zealand trip was a great mix of culture/ tourist sights, activities, beautiful views and off the beaten path places. Michelle helped us to narrow down our itinerary to better match our schedule and allow us to fully enjoy each location. She changed things around for us many times before we settled on the final itinerary. We had to make an adjustment to the itinerary due to a forest fire and Michelle called us as soon as we arrived in Auckland to advise us and help us to figure out an alternate plan.

All of the accommodations were either unique boutique stays or had amazing views, and in many cases both. We traveled around quite a bit and were excited each time we got to a new hotel. There were many highlights to our trip, but some of our favorites: M Social in Auckland, E-Ride Waiheke, Black Swan Inn and Te Pa Tu Maori Cultural Experience in Rotorua, Mountain Bike Rotorua, cycling the Lake Dunstan Trail in Cambridge and the river trail in Taupo, staying at the Taima PurePod, Kinloch Lodge, Milford Sound cruise (overnight) and Cinema Suites in Te Anau. Having all of the transfers, accommodations, breakfasts and activities booked for us made a busy trip feel easy. We were able to focus on the fun part of trip planning and leave the logistics to the professionals.

Activity Review
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

This was one of the highlights of our trip - exceeded expectations. The cultural experience was interactive, food delicious and singing/dancing amazing. Highy recommend.

Quality of Experience
The people were passionate and involved the guests in the experience.
Food
Family style meal with a mix of guests to meet and lots of variety in the food. Delicious!
Guides, Drivers and Staff
The transport was a little long. The bus driver led a sing along to pass the time.
Transport
Pretty long bus ride. But the driver made it fun.
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 05, 2026

Thanks so much for your review and for taking the time to send me your further feedback on your experiences in New Zealand. You have taken home some amazing memories! I am glad you appreciated how much the local knowledge can add to your trip and I am sure you will be happy to work with Kimkim again for your future travels.