New Zealand Travel Agents

Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site.

Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids, thankyou for this suggestion Michelle! Pick up and use of the rental car was easily done. In rotorua, we stayed in a lovely apartment part of a B&B which was also lovely with great hosts, in a nice quiet area. We would highly recommend the canopy tour, Te Puia experience and of course a visit to Hobbiton.

In Taupo, we stayed just outside in 2 mile and had an amazing family apartment which overlooked the lake, the only downside was that we were only there one night!

Everything in our holiday ran smoothly and Michelle had organised timing perfectly for our booked events.

Thankyou so much.

Hotel Reviews

Rotorua Views

Rotorua

Lovely hosts, quiet location, perfect for a family.

Authenticity & Character

Location

the location was picturesque, quiet and not far from anything that we wanted to do

Staff

Anne was excellent and gave us great advice on our time in Rotorua

Cleanliness & Comfort

Swiss-Belsuites Victoria Park Auckland

Auckland

Clean, perfect location, great for family.

Authenticity & Character

Location

so close to everything

Staff

Cleanliness & Comfort

Anchorage Resort

Taupo

What a lovely lakeview apartment. Perfect location, lovely warm pool, great for families

Authenticity & Character

Location

beautiful view across the lake

Staff

Cleanliness & Comfort

Novotel Auckland Airport

Auckland

makes transfer to the airport so incredibly easy. We had adjoining room for the kids.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Weta Unleashed Auckland

Auckland

This was a great suggestion from michelle, our boys (aged 10 and 12) loved this workshop.

Quality of Experience

Guides, Drivers and Staff

Transport

easy to walk to from our apartment.

Hobbiton Movie Set Tour

New Zealand

Great for a family, we loved going to Hobbiton. Tour guide was great, experience was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Te Puia - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)

Rotorua

We did the guided tour with Maori experience (definitely recommend adding this) along with the Hangi lunch. This was a perfect cultural tour for our family.

Quality of Experience

Food

our family really enjoyed the hangi lunch.

Guides, Drivers and Staff

Transport

very close to our accommodation in rotorua

Zipline Canopy Tour

Rotorua

Great experience, the guides were amazing, the whole family enjoyed this experience. Photos included in price, not an added extra which was such a nice change.

Quality of Experience

Fantastic experience

Guides, Drivers and Staff

Mitch and Steph were our guides - they were friendly, knowledgeable and reassuring. It was an amazing experience.

Transport

Not far from our accommodation in Rotorua

Luge Rides (incl. Gondola)

Rotorua

As a family, again we all enjoyed this experience

Quality of Experience

Guides, Drivers and Staff

staff there were not a highlight in general.

Transport

not far from our accommodation

Wai-O-Tapu

New Zealand

This really was a great experience. You are able to get up close to the geothermal areas, more so than Te Puia. We would recommend this, it wasn't too far from rotorua and we had time to do all of the walks.

Quality of Experience

we went first thing in the morning, barely anyone there so almost to ourselves.

Guides, Drivers and Staff

Transport

only 20mins out of rotorua so easy to get to.

Jetboat Huka Falls

Taupō

If you haven't been jet boating before, it is a great experience. was good to see huka falls from the river.

Quality of Experience

Guides, Drivers and Staff

guides were good.

Transport

Explore the Waitomo Glow Worm Caves

New Zealand

We just saw the glow worm caves. It was a lovely experience and we had a great guide. might have been good to see another cave also whilst there as they do some good packages.

Quality of Experience

Guides, Drivers and Staff

Transport

Our family had a really wonderful time in New Zealand! Liz helped us build a plan with something for everyone and a good balance of activity and time to relax.

All of the transportation booked for us was wonderful, especially Damian and Etson. They were friendly, super knowledgeable and really worked hard to make sure we were taken care of while we were with them.

Both the All Blacks experience and Whale & Dolphin Conservation Safari and Auckland were great. Hobbiton was simply amazing and wish we could have spent even more time there. We enjoyed Te Puia as well. Queenstown was really the icing on the cake. The Rees was an incredible resort and so extremely helpful. We enjoyed all of our activities and all the food, drink and shopping the town had to offer. I am so glad we worked with KimKim to book everything; we never would have been able to manage it all on our own. It was an incredible 10 days!

Nats did a fabulous job of customizing our itinerary to our requests and preferences. He was knowledgeable and flexible, and designed a trip that was perfectly paced for our family. He made some recommendations that we would not have thought about doing, and each was right on the mark. He provided additional helpful general information about travel in New Zealand so that we did not have to do a lot of additional research. Maybe most importantly--he remained available and helpful throughout the entire trip. He helped make adjustments in real time when our flight was delayed and when we had an issue with our rental car. We are truly grateful and would absolutely recommend him to anyone traveling to New Zealand.

Excellent vacation for the family. Connie made sure we had an action packed vacation while still being able to delve into the beauty of Australia and New Zealand. Our teenage kids were ready for some high level and daring escapades and Connie DELIVERED. Our son was able to be SCUBA certified at Bondi beach (which is a lot rougher than it sounds). We thoroughly enjoyed our experience climbing the Harbour Bridge in Sydney. River Rafting up in Fort Douglas was fantastic along with the nature hike - very informative. And of course the Great Barrier Reef - a world of it's own. That was a highlight! The crocodile farm, we had no idea what to expect, it completely delivered. Who in there right mind plays food games with crocodiles? Loved it! And The Reef House, SUPERB. We can't say enough about that place, service, ambience, everything was excellent. And then off to South Island New Zealand where Bungee Jumping at AJ Hackett's Nevis took place and took our breaths away. OMG! Then zip-lining at crazy heights with crazy drops, so fun. Then up to Auckland for skydiving, we just insisted on hurling our bodies through the air. We figured our kids must be trying to kill us, but we survived and able to enjoy Aukland and the Tasman Sea. We ended with a relaxing 2 days in Fiji where Connie organized a renewal of our vows for our 20th wedding anniversary. It was beautiful! Our kids were so happy to be apart of it. The resort, Intercontinental is perfection. Everything there was truly great. Connie planned everything perfectly. She knew the areas so well. She made all of our accommodations which were perfectly located and all very nice, we loved every place we stayed. The best was having a couple of places to do laundry, it was unexpected and made for a great surprise and so easy to do. All our transfers to and from the airports were easy. This was the first vacation that we truly just had to show up and enjoy. She thought of everything!! All the tours we did were great, they all had little surprises for us; whether it was sparkling wine at the vista point in the Blue Mountains, or Tea and cookies after a hike through the rainforest, all had something memorable and a little extra time to talk with the tour leaders. All of them were fantastic. Our Zipline leaders were hysterically funny. Our Skydiving partners were fantastic, all so kind and thoughtful. The team on the boat for the barrier reef were so nice and helpful. They really made us get all we could out of the time we had out there. We can't thank Connie enough. Our vacation was a trip of a lifetime and our 20th anniversary will definitely be one to remember!

Hotel Reviews

Harbour Rocks Hotel Sydney MGallery

The Rocks, Sydney NSW

Excellent location; fantastic breakfast, great service!!!

Authenticity & Character

As soon as you walk in it was this warm feeling with a library in front, it's a modern feel but you immediately feel more than happy to sit down and chill.

Location

Close to everything. You can walk to Harbour Bridge, Waterfront and Opera House etc. It's perfectly located!

Staff

Cleanliness & Comfort

Super clean and comfortable.

The Reef House Boutique Hotel & Spa

Palm Cove

I wrote a longer review earlier - this place is amazing. I will travel here again, from the US at some point. It is worth it!

Authenticity & Character

It's unique and you definitely can unwind here and want to. You feel like you are at your favorite Aunt's house who just so happens to have a wine sommelier and 2 pools and master chef - ha!

Location

Staff

THEY ARE AMAZING - you will be spoiled.

Cleanliness & Comfort

So comfortable, the whole place is accessible and you want to enjoy all the niches.

QT

Queenstown

So chic! great views!!! You can't beat it.

Authenticity & Character

the vibe is very cool, it's apres skiing meets LA Diva.. odd, but totally works

Location

A few blocks from the hub of the city, but completely walkable and a beautiful walk by the lake it is.

Staff

Everyone was very efficient and nice.

Cleanliness & Comfort

Very clean - very very clean. loved it!

Nesuto Stadium Auckland

Auckland

Perfect for a family on vacation - has laundry in the room. fantastic!!

Location

Location is a few blocks from the "center" everything is walkable.

Cleanliness & Comfort

Everything was clean, had all things you needed to wash a load of laundry (so I didn't have to run out and search for detergent). This place came at the perfect time.

InterContinental Fiji Golf Resort & Spa, an IHG Hotel

Natadola, Fiji

Gorgeous resort, the beach is something else. The grounds are beautiful, staff are all so nice, the food is excellent. They know how to make sure you enjoy your time in their 'house'. Fantastic place. Had our 20th Anniversary and did vow renewal, they did a fantastic job, I was expecting something very simple, they had a ton of flowers and displays there and helpers etc. It was awesome! And all so so kind. Fijians are amazing people.

Authenticity & Character

Location

Ok, it's an hour from the airport. But the beach and beauty is worth it!!!!

Staff

Everyone, and I mean every single encounter was a fresh and genuine smile. They are so so nice.

Cleanliness & Comfort

Perfect!

Activity Reviews

Full Day Marine World Outer Great Barrier Reef - to pontoon

New Zealand

A world of it is own. Whether you snorkel or scuba dive it, you will find yourself mesmerized at all the wildlife in one coral of the vast reef. It's spectacular.

Quality of Experience

The fish, turtles etc. it's just so much to see. It's beautiful

Food

The chocolate muffins, those were so good!

Guides, Drivers and Staff

They are all comedians! All have great personalities and want you to have a great time.

Transport

Comfortable and timely

Full Day Mossman Gorge Adventure Day

New Zealand

Rafting along the gorge was so much fun. The tour guide was fantastic. Learned more about snakes, and now I'm a little scared of them ;) Place is really unique, the rainforest it really pretty and interesting how it all lives together. Enjoyed the hike and lunch was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hartley's Crocodile Farm

New Zealand

Crazy Crocodile people - they play food games with crocodiles, this is nuts and they sign up for this job. Loved it! Got to see koalas, pet the, see wombats, cassowary, pet kangaroos and wallabies and even feed them. This was a very unexpected enjoyable tour. Breakfast was HUGE. Gift shop has some really unique things that are worth buying. Totally worth going!!

Quality of Experience

Crocodiles are scary! Kangaroos are soft and so cute

Guides, Drivers and Staff

comfortable and easy

Transport

Auckland Best of Both World: Bush and Beach - Full day

Auckland

Great to learn about Auckland city in that a.m. and then able to have excellent meat pies for lunch before we headed out to the beach. Great city sites, vista points and orienting oneself in Auckland and learning a bit about Auckland. The beach was fantastic, so pretty with it's black beach. The hike through the forest was interesting to learn about the different flora that's both invasive and native to the area.

Quality of Experience

Yeah for the rain coats - no rain, but perfect for the wind!!

Guides, Drivers and Staff

They were great, had so much information to share and able to convey their love of nature in a fun and interesting way.

Transport

comfortable!

Full Day Blue Mountains Hike the World Heritage

Sydney

Beautiful Mountains and vistas. Nice little hike through the area and stop along the way. It was a little cooler than expected, but worth hiking through. You could see the damage of the fire from a few years prior, there was much growth so it all looked lush. The only thing that was weird or at least visibly odd, there's no wild life, none. You may see a bird or two on the edges, but that's it. Even the forest has grown back and looks "normal" the wildlife is nowhere to be found, it's an odd thing.

Quality of Experience

Food

We had the picnic sandwich - it was DELICIOUS!!

Guides, Drivers and Staff

He was fantastic!! Lots of information about the fire and how it impacted the area and Sydney over all.

Transport

Very comfortable

We are heading home from an amazing trip to Australia and New Zealand. Vickie did a wonderful job of putting together an itinerary that was the trip of a lifetime. I especially appreciated her patience in answering the many questions I had before the trip began. Everything worked seamlessly from being met at airports, transportation, reservations, etc . Two activities needed to be cancelled due to weather and Sabina was extremely responsive in helping us with refunds. We will definitely book future international travel with KimKim.

Hotel Reviews

Radisson Blu Hotel

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

M Social

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Montreal

Christchurch

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pacific Hotel Cairns

Cairns

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Rotorua

Rotorua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Hermitage Hotel

Mount Cook Village

Gorgeous views!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scenic Suites Queenstown

Queenstown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kuranda Koala Gardens

New Zealand

There are two choices- petting a koala or holding a koala. Both choices are only 1 minute long while they take pictures, but be sure you book the experience that you want. We wanted to hold the koalas but had booked petting the koala. Did not know there were different options.

Auckland to Rotorua via Hobbiton Movie Set

New Zealand

Fascinating particularly if you like the Hobbit and Lord of the Rings movies or books.

Quality of Experience

Guides, Drivers and Staff

Transport

Twilight Paddleboard and Glow worm tour

Rotorua

Quality of Experience

Guides, Drivers and Staff

Hell’s Gate Experience (Geothermal Walk, Mud Bath, Sulfur Spas)

Rotorua

Take the complimentary tour. This is an other-worldly experience

Quality of Experience

Guides, Drivers and Staff

Te Pā Tū Māori Feast & Performance

Rotorua

Dart River Safaris Funyaks

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff