New Zealand Travel Agents

Nats did a fabulous job of customizing our itinerary to our requests and preferences. He was knowledgeable and flexible, and designed a trip that was perfectly paced for our family. He made some recommendations that we would not have thought about doing, and each was right on the mark. He provided additional helpful general information about travel in New Zealand so that we did not have to do a lot of additional research. Maybe most importantly--he remained available and helpful throughout the entire trip. He helped make adjustments in real time when our flight was delayed and when we had an issue with our rental car. We are truly grateful and would absolutely recommend him to anyone traveling to New Zealand.

Excellent vacation for the family. Connie made sure we had an action packed vacation while still being able to delve into the beauty of Australia and New Zealand. Our teenage kids were ready for some high level and daring escapades and Connie DELIVERED. Our son was able to be SCUBA certified at Bondi beach (which is a lot rougher than it sounds). We thoroughly enjoyed our experience climbing the Harbour Bridge in Sydney. River Rafting up in Fort Douglas was fantastic along with the nature hike - very informative. And of course the Great Barrier Reef - a world of it's own. That was a highlight! The crocodile farm, we had no idea what to expect, it completely delivered. Who in there right mind plays food games with crocodiles? Loved it! And The Reef House, SUPERB. We can't say enough about that place, service, ambience, everything was excellent. And then off to South Island New Zealand where Bungee Jumping at AJ Hackett's Nevis took place and took our breaths away. OMG! Then zip-lining at crazy heights with crazy drops, so fun. Then up to Auckland for skydiving, we just insisted on hurling our bodies through the air. We figured our kids must be trying to kill us, but we survived and able to enjoy Aukland and the Tasman Sea. We ended with a relaxing 2 days in Fiji where Connie organized a renewal of our vows for our 20th wedding anniversary. It was beautiful! Our kids were so happy to be apart of it. The resort, Intercontinental is perfection. Everything there was truly great. Connie planned everything perfectly. She knew the areas so well. She made all of our accommodations which were perfectly located and all very nice, we loved every place we stayed. The best was having a couple of places to do laundry, it was unexpected and made for a great surprise and so easy to do. All our transfers to and from the airports were easy. This was the first vacation that we truly just had to show up and enjoy. She thought of everything!! All the tours we did were great, they all had little surprises for us; whether it was sparkling wine at the vista point in the Blue Mountains, or Tea and cookies after a hike through the rainforest, all had something memorable and a little extra time to talk with the tour leaders. All of them were fantastic. Our Zipline leaders were hysterically funny. Our Skydiving partners were fantastic, all so kind and thoughtful. The team on the boat for the barrier reef were so nice and helpful. They really made us get all we could out of the time we had out there. We can't thank Connie enough. Our vacation was a trip of a lifetime and our 20th anniversary will definitely be one to remember!

Hotel Reviews

Harbour Rocks Hotel Sydney MGallery

The Rocks, Sydney NSW

Excellent location; fantastic breakfast, great service!!!

Authenticity & Character

As soon as you walk in it was this warm feeling with a library in front, it's a modern feel but you immediately feel more than happy to sit down and chill.

Location

Close to everything. You can walk to Harbour Bridge, Waterfront and Opera House etc. It's perfectly located!

Staff

Cleanliness & Comfort

Super clean and comfortable.

The Reef House Boutique Hotel & Spa

Palm Cove

I wrote a longer review earlier - this place is amazing. I will travel here again, from the US at some point. It is worth it!

Authenticity & Character

It's unique and you definitely can unwind here and want to. You feel like you are at your favorite Aunt's house who just so happens to have a wine sommelier and 2 pools and master chef - ha!

Location

Staff

THEY ARE AMAZING - you will be spoiled.

Cleanliness & Comfort

So comfortable, the whole place is accessible and you want to enjoy all the niches.

QT

Queenstown

So chic! great views!!! You can't beat it.

Authenticity & Character

the vibe is very cool, it's apres skiing meets LA Diva.. odd, but totally works

Location

A few blocks from the hub of the city, but completely walkable and a beautiful walk by the lake it is.

Staff

Everyone was very efficient and nice.

Cleanliness & Comfort

Very clean - very very clean. loved it!

Nesuto Stadium Auckland

Auckland

Perfect for a family on vacation - has laundry in the room. fantastic!!

Location

Location is a few blocks from the "center" everything is walkable.

Cleanliness & Comfort

Everything was clean, had all things you needed to wash a load of laundry (so I didn't have to run out and search for detergent). This place came at the perfect time.

InterContinental Fiji Golf Resort & Spa, an IHG Hotel

Natadola, Fiji

Gorgeous resort, the beach is something else. The grounds are beautiful, staff are all so nice, the food is excellent. They know how to make sure you enjoy your time in their 'house'. Fantastic place. Had our 20th Anniversary and did vow renewal, they did a fantastic job, I was expecting something very simple, they had a ton of flowers and displays there and helpers etc. It was awesome! And all so so kind. Fijians are amazing people.

Authenticity & Character

Location

Ok, it's an hour from the airport. But the beach and beauty is worth it!!!!

Staff

Everyone, and I mean every single encounter was a fresh and genuine smile. They are so so nice.

Cleanliness & Comfort

Perfect!

Activity Reviews

Full Day Marine World Outer Great Barrier Reef - to pontoon

New Zealand

A world of it is own. Whether you snorkel or scuba dive it, you will find yourself mesmerized at all the wildlife in one coral of the vast reef. It's spectacular.

Quality of Experience

The fish, turtles etc. it's just so much to see. It's beautiful

Food

The chocolate muffins, those were so good!

Guides, Drivers and Staff

They are all comedians! All have great personalities and want you to have a great time.

Transport

Comfortable and timely

Full Day Mossman Gorge Adventure Day

New Zealand

Rafting along the gorge was so much fun. The tour guide was fantastic. Learned more about snakes, and now I'm a little scared of them ;) Place is really unique, the rainforest it really pretty and interesting how it all lives together. Enjoyed the hike and lunch was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hartley's Crocodile Farm

New Zealand

Crazy Crocodile people - they play food games with crocodiles, this is nuts and they sign up for this job. Loved it! Got to see koalas, pet the, see wombats, cassowary, pet kangaroos and wallabies and even feed them. This was a very unexpected enjoyable tour. Breakfast was HUGE. Gift shop has some really unique things that are worth buying. Totally worth going!!

Quality of Experience

Crocodiles are scary! Kangaroos are soft and so cute

Guides, Drivers and Staff

comfortable and easy

Transport

Auckland Best of Both World: Bush and Beach - Full day

Auckland

Great to learn about Auckland city in that a.m. and then able to have excellent meat pies for lunch before we headed out to the beach. Great city sites, vista points and orienting oneself in Auckland and learning a bit about Auckland. The beach was fantastic, so pretty with it's black beach. The hike through the forest was interesting to learn about the different flora that's both invasive and native to the area.

Quality of Experience

Yeah for the rain coats - no rain, but perfect for the wind!!

Guides, Drivers and Staff

They were great, had so much information to share and able to convey their love of nature in a fun and interesting way.

Transport

comfortable!

Full Day Blue Mountains Hike the World Heritage

Sydney

Beautiful Mountains and vistas. Nice little hike through the area and stop along the way. It was a little cooler than expected, but worth hiking through. You could see the damage of the fire from a few years prior, there was much growth so it all looked lush. The only thing that was weird or at least visibly odd, there's no wild life, none. You may see a bird or two on the edges, but that's it. Even the forest has grown back and looks "normal" the wildlife is nowhere to be found, it's an odd thing.

Quality of Experience

Food

We had the picnic sandwich - it was DELICIOUS!!

Guides, Drivers and Staff

He was fantastic!! Lots of information about the fire and how it impacted the area and Sydney over all.

Transport

Very comfortable

We are heading home from an amazing trip to Australia and New Zealand. Vickie did a wonderful job of putting together an itinerary that was the trip of a lifetime. I especially appreciated her patience in answering the many questions I had before the trip began. Everything worked seamlessly from being met at airports, transportation, reservations, etc . Two activities needed to be cancelled due to weather and Sabina was extremely responsive in helping us with refunds. We will definitely book future international travel with KimKim.

Hotel Reviews

Radisson Blu Hotel

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

M Social

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Montreal

Christchurch

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pacific Hotel Cairns

Cairns

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Rotorua

Rotorua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hermitage Hotel

Mount Cook Village

Gorgeous views!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scenic Suites Queenstown

Queenstown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kuranda Koala Gardens

New Zealand

There are two choices- petting a koala or holding a koala. Both choices are only 1 minute long while they take pictures, but be sure you book the experience that you want. We wanted to hold the koalas but had booked petting the koala. Did not know there were different options.

Auckland to Rotorua via Hobbiton Movie Set

New Zealand

Fascinating particularly if you like the Hobbit and Lord of the Rings movies or books.

Quality of Experience

Guides, Drivers and Staff

Transport

Twilight Paddleboard and Glow worm tour

Rotorua

Quality of Experience

Guides, Drivers and Staff

Hell’s Gate Experience (Geothermal Walk, Mud Bath, Sulfur Spas)

Rotorua

Take the complimentary tour. This is an other-worldly experience

Quality of Experience

Guides, Drivers and Staff

Te Pā Tū Māori Feast & Performance

Rotorua

Dart River Safaris Funyaks

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff

We had an amazing trip planned for New Zealand, with the help from Franck, our tour guide. He listened to what we were interested in and made all of the reservations and adjustments. It was so wonderful to have all of the details taken care of.
When there was a cancellation of a tour, KimKim helped us find alternate plans and we were refunded the cost of the cancelled tour as soon as we got home. It was a trip that was full of amazing memories including the people of NZ and their beautiful country. Maile

Activity Reviews

Abel Tasman - Full Day Sailing

New Zealand

This was one of our favorite tours - great skipper and a wonderful day out on the water and multiple stops at islands and beaches.

Quality of Experience

Guides, Drivers and Staff

Milford overnight Cruise - Luxury

New Zealand

What a great way to end our 3 weeks in NZ. It was a beautiful overnight trip, lovely captain and staff.

Quality of Experience

Food

Guides, Drivers and Staff

Cass Valley Backcountry Tour

New Zealand

We loved this tour because it took us into the backcountry with so many fascinating pieces of history and knowledge about family sheep farming and the amazing mountains and valleys that surround the sheep stations.

Quality of Experience

Guides, Drivers and Staff

Transport

Connie was an incredible resource and understood our vision with our 2 young kids so well.
She brought it together with a care and attention to detail we appreciated.
Also, she shared her first hand experience being there.

When we ran into weather issues, she helped to sort out the issues.
We would use Kimkim again for any other itinerary.

Highly recommend!