New Zealand Travel Agents

Kimkim has selected the best New Zealand travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in New Zealand who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to New Zealand
Chat with a local specialist who can help organize your trip.

Vicky Steinhardt

(89 reviews)
New Zealand Travel Agent based in Noosa, Australia
Vicky specializes in: Tailor made travel, Family travel, Off the beaten track adventures, Unique locations, Honeymoons
Recent traveler reviews for Vicky:
"Vicky our specialist was wonderful." - by Andrée, Jan 8, 2026 · see review
"An amazing, enjoyable, exciting, and fun-filled trip to Australia, Tasmania, and New Zealand all arranged by our spectacular agent Vicky Steinhardt." - by Jerry, Dec 5, 2025 · see review
"Vicky was able to accommodate our ever changing schedule." - by damon, Dec 4, 2025 · see review

Liz Neal

(85 reviews)
New Zealand Travel Agent based in Sydney-Auckland-Los Angeles
Liz specializes in: Unique and authentic adventure in the South Pacific for singles, couples, families and small groups.
Recent traveler reviews for Liz:
"I had a great experience with KimKim and with my specific advisor, Liz." - by Edward, Oct 29, 2025 · see review
"Hi Liz, first off I would just like to say that our trip to Australia was just great." - by Christine & John, Oct 16, 2025 · see review
"Liz our trip planner did a great job of planning our trip." - by Jean, Sep 23, 2025 · see review

Paula Adams

(44 reviews)
New Zealand Travel Agent based in California and Australia
Paula specializes in: Australia, New Zealand, Fiji, and French Polynesia
Recent traveler reviews for Paula:
"Paula did a great job customizing a trip exactly to suit our family's style of travel." - by Brian, Jan 7, 2026 · see review
"Paula listen to what and wanted and expected from our trip." - by Brenda, Dec 30, 2025 · see review
"Paula did an incredible job creating an absolute once in a lifetime vacation for me and my bestie!" - by Kaitlin, Dec 9, 2025 · see review

Monika Vinsova

(39 reviews)
New Zealand Travel Agent based in Queenstown, New Zealand
Monika specializes in: self-drive tours, luxury travels, wildlife, adventure and active trips, romantic vacations, wine tours, wellness
Recent traveler reviews for Monika:
"Monika at Kim Kim did a wonderful job putting together a vacation with the places and experiences we had prioritized." - by Iris, Jan 24, 2026 · see review
"Kudos to KimKim (and more specifically, Monika), for customizing this trip in a way that hit all of our specifications and needs." - by susan, Jan 24, 2026 · see review
"Our trip to New Zealand was a huge success thanks to the guidance and help of Monika." - by Sarah, Jan 19, 2026 · see review

Michelle Srzich

(38 reviews)
New Zealand Travel Agent based in Auckland, New Zealand
Michelle specializes in: Bespoke and tailor-made self-drive itineraries, luxury travel, active adventure
Recent traveler reviews for Michelle:
"All in all we loved our vacation & would highly recommend working with Michelle." - by Kelli, Jan 18, 2026 · see review
"Michelle and her team planned and executed perhaps our best family vacation." - by Jim, Jan 7, 2026 · see review
"Michelle did amazing and we ccouldn't recommend her more!" - by Garrett, Jan 5, 2026 · see review

Ruth Grau

(34 reviews)
New Zealand Travel Agent based in Adelaide, Australia, & Palm Springs, USA
Ruth specializes in: Luxury, Adventure, Family, Couples, Singles, Unique & Authentic, LGBTQ Travel
Recent traveler reviews for Ruth:
"I connected with Kim Kim and Ruth only a mere month and a half before our scheduled trip to New Zealand." - by Karen, Nov 15, 2025 · see review
"It was an amazing trip thanks to Ruth." - by Dania, Nov 8, 2025 · see review
"Our travel specialist, Ruth, planned an amazing trip for our family of 5 (3 teenagers)." - by Elizabeth, Jul 27, 2025 · see review

Franck Lemaitre

(29 reviews)
New Zealand Travel Agent based in Auckland, New Zealand
Franck specializes in: self-drive tours, luxurious accommodation, cycling, hiking, wildlife
Recent traveler reviews for Franck:
"We had an amazing trip planned for New Zealand, with the help from Franck, our tour guide." - by Maile, May 9, 2024 · see review
"Thank you Franck, of KimKim/Once in a Lifetime." - by Jodi Lynn, Apr 2, 2024 · see review
"Franck was able to plan the perfect vacation for us." - by Anna, Mar 31, 2024 · see review

Connie Campos

(27 reviews)
New Zealand Travel Agent based in South Florida and New Zealand
Connie specializes in: Bring your dream trip to life with Bespoke custom travel. I craft custom vacations to Australia and New Zealand.
Recent traveler reviews for Connie:
"Connie from KimKim helped organize an amazing trip to Australia for my family this past summer." - by Melanie, Feb 2, 2025 · see review
"Connie and Sherry were great!" - by Dennis, Oct 8, 2024 · see review
"Connie was super helpful in helping me to arrange a fairly last-minute trip to Sydney and Melbourne." - by Doug, Aug 26, 2024 · see review

Asko Merilainen

(15 reviews)
New Zealand Travel Agent based in Melbourne, Australia
Asko specializes in: Custom made itineraries, unique & authentic stays, nature & wildlife, food & wine, luxury, honeymoon, self-drive, couples, singles, LGBTQ Travel
Recent traveler reviews for Asko:
"Excellent job from Asko ." - by Julia, Dec 7, 2025 · see review
"Asko was detailed in answering questions and was immediately available to assist when there was confusion at hotel check-in." - by Alma, Dec 3, 2025 · see review
"Asko was an amazing person to work with in planning our trip." - by Mary, Jun 30, 2025 · see review

Uma Natarajan

(13 reviews)
New Zealand Travel Agent based in New Zealand
Uma specializes in: Leisure Holidays, Honeymoon, Special Interest
Recent traveler reviews for Uma:
"Uma was absolutely amazing and the entire reason we had the trip of our lives to New Zealand!" - by Tracy, Dec 8, 2025 · see review
"The planning and communication by my agent, Uma, was outstanding." - by Patricia, Nov 15, 2025 · see review
"We were so pleased with the itinerary Uma prepared for us and the incredible attention to detail she brought to our experiences." - by Erin, Oct 9, 2025 · see review

Kathrin Gerstel

(4 reviews)
New Zealand Travel Agent based in New Zealand
Kathrin specializes in: bespoke trips, Glowworm Caves, Cultural experience
Recent traveler reviews for Kathrin:
"Kathrin was excellent!" - by Evan, Jan 14, 2026 · see review
"Kathrin is fantastic." - by Susan, Dec 17, 2025 · see review
"Because of the weather difficulty, our specialist Kathrin worked extra hard to rebook and adjust things on the fly." - by Mark, Nov 8, 2025 · see review
Kathrin's Favorite Itineraries:

Nats Subramanian

(3 reviews)
New Zealand Travel Agent based in New Zealand
Nats specializes in: Customized New Zealand Travel Packages, Unique Experiences
Recent traveler reviews for Nats:
"We had a wonderful time and Nats did an amazing job with preparing our itinerary." - by Robert, Jan 5, 2026 · see review
"We planned our New Zealand trip with Nats and had an amazing experience." - by Mary, Jan 26, 2025 · see review
"Nats did a fabulous job of customizing our itinerary to our requests and preferences." - by Patricia, Jul 16, 2024 · see review
Nats's Favorite Itineraries:

Denise Siviter

(3 reviews)
New Zealand Travel Agent based in Bay of Plenty, New Zealand
Denise specializes in: Culture, walks, coastlines, beaches, wine, food, wildlife, nature, adventure, ski, golf, accommodation, transport, luxury, family activites,
Recent traveler reviews for Denise:
"Denise provided excellent guidance in developing an itinerary." - by Robert, Nov 24, 2025 · see review
"The planning process with Denise went smoothly." - by Rand, Nov 24, 2025 · see review
"Working with Denise was a real pleasure." - by Christine & John, Oct 10, 2025 · see review

Michael Lynden-Bell

(1 review)
New Zealand Travel Agent based in Sydney
Michael specializes in: Tailor made travel, families, special interest, unique locations, Honeymoon
Hi, I'm Michael, a seasoned travel industry professional with 28 years of experience in creating unique and personalized travel experiences. Based in Sydney, Australia, I am passionate about responsible and sustainable tourism, and believe in supporting local communities and businesses. With... read more

Tammy Lindsey

(1 review)
New Zealand Travel Agent based in Rancho Palos Verdes CA
Tammy specializes in: Couples, Families, Honeymoons, Adventure, Unique places, Experience what you see
I am a Travel Advisor for Australia, New Zealand and the South Pacific Islands. Every clients is unique, so I want to get to know them in detail to create their perfect itinerary! Listening to small details, and weaving those throughout their trip, can make a good vacation become a magical one! I... read more
Tammy's Favorite Itineraries:

Noemie Botha

(1 review)
New Zealand Travel Agent based in Auckland
Noemie specializes in: Bespoke and tailor-made self-drive tours, Off the beaten track experiences, Family, Active adventure
Originally from Switzerland, I’ve been lucky to call New Zealand home since 2017. I specialize in creating bespoke self-drive tours tailored to your interests, helping you discover the best of Aotearoa at your own pace. Like many, I was captivated by New Zealand’s breathtaking landscapes and the... read more
Noemie's Favorite Itineraries:

More in New Zealand


Trip Reviews for New Zealand

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 256 ratings

Monika at Kim Kim did a wonderful job putting...
New Zealand | Jan 12 - Jan 23, 2026

I
Iris W.
Chicago, IL | Reviewed on Jan 24, 2026
Monika at Kim Kim did a wonderful job putting together a vacation with the places and experiences we had prioritized. She was available when we had questions. She also placed us in great hotels. The cities we went to included Queenstown, Wanaka, Auckland, Christchurch, and we spent time hiking and boating at the Franz Josef Glacier and hiking in Arthur's Pass. Milford Sound is a must see and flying over it is spectacular. I would recommend time in all of these places. We were only in... Read more

Monika at Kim Kim did a wonderful job putting together a vacation with the places and experiences we had prioritized. She was available when we had questions. She also placed us in great hotels. The cities we went to included Queenstown, Wanaka, Auckland, Christchurch, and we spent time hiking and boating at the Franz Josef Glacier and hiking in Arthur's Pass. Milford Sound is a must see and flying over it is spectacular. I would recommend time in all of these places. We were only in Auckland 1 day b/c our plane landed there. The countryside in New Zealand is diverse and beautiful. Our outfitters and guides were universally excellent. We also visited the glow worm caves which is a unique and wonderful experience. You need to be able to kayak to do this. Wanaka winery tours gave us a wine tasting experience we will never forget. I would also recommend the Trans Pine train ride across country. Be aware if you want to hike Arthur's Pass the trailheads are between 10-12 kilometers away. We ended up hitching to get there and back. Our visit was 2 weeks and we spent time on both North and South Islands which I would recommend with their unique aspects.

Hotel Reviews
Auckland City Hotel
Auckland
Regent of Rotorua
Rotorua
Christchurch City Hotel
Christchurch
The Dairy Private Hotel by Naumi Hotels
Queenstown
Mt Cook Lodge & Motels
Canterbury
Local specialist: Monika Vinsova

You Won't Be Disappointed!
New Zealand | Jan 12 - Jan 23, 2026

susan
susan s.
Chicago, IL | Reviewed on Jan 24, 2026
This is one of those trips that will forever stay with me. The beauty of the land, the vast differences in experience from one place to the next, the cleanliness and consciousness in environment, and the kindness of the people everywhere is what really made this trip stand out. Our guides, as well as our drivers were fantastic! Highlights: Mulford Sound (beautiful waterfalls, seal and dolphin sightings), and a highly recommended plane ride over the mountains when returning to Queenstown. ... Read more

This is one of those trips that will forever stay with me. The beauty of the land, the vast differences in experience from one place to the next, the cleanliness and consciousness in environment, and the kindness of the people everywhere is what really made this trip stand out. Our guides, as well as our drivers were fantastic! Highlights: Mulford Sound (beautiful waterfalls, seal and dolphin sightings), and a highly recommended plane ride over the mountains when returning to Queenstown. FYI, -The drive is long (winding roads that could impact a weak stomach), but well worth the trip. Also, Mt. Cook, the Tasman Glacier Cruise, the Glowworm Caves (near Rotorua), Wai-O Tapu’s geothermal activity/mud pool, and the very scenic TranzAlpine train ride from Christchurch to Arthur’s Pass, are all well worth seeing. If you like hiking, Arthur’s Pass has some great trails, but beware, the distance from the train station to any of the well known trails is quite a hike in itself (and not too scenic by the main road), so plan on getting a ride to the trail if possible.

Kudos to KimKim (and more specifically, Monika), for customizing this trip in a way that hit all of our specifications and needs. If NZ is on your bucket list, go for it while you can. You won’t be disappointed!

Local specialist: Monika Vinsova

Mel climbed a mountain with me. Wonderful. ...
New Zealand | Jan 12 - Jan 19, 2026

R
RUSSELL Y.
Canada | Reviewed on Jan 20, 2026

Mel climbed a mountain with me. Wonderful. The helicopter couldn’t go due to weather, but the backup plan was great.

Overnight cruise was a highlight of the year. Dave, our captain, Mikey, our chef, and Anna were all great as were the other guests. Lobster catch turned into dinner as did our fish from our fishing efforts.

All was great.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 21, 2026

Thanks for your review and feedback, I will pass on to Fiordland Expeditions , they will be as thrilled as I am to know this was the highlight of the year!

Amazing trip!
New Zealand | Jan 3 - Jan 16, 2026

S
Sarah C.
Newark, NJ | Reviewed on Jan 19, 2026
Our trip to New Zealand was a huge success thanks to the guidance and help of Monika. I had only the vaguest of ideas of where I wanted to go and what to do once there. Monika took my ideas and curated an unforgetable experience for me and my daughter. The planning was flawless -- no issues with hotels, car or activity bookings. She was also timely and helpful answering our questions while we were in New Zealand. Thanks Monika!!!!! Read more

Our trip to New Zealand was a huge success thanks to the guidance and help of Monika. I had only the vaguest of ideas of where I wanted to go and what to do once there. Monika took my ideas and curated an unforgetable experience for me and my daughter. The planning was flawless -- no issues with hotels, car or activity bookings. She was also timely and helpful answering our questions while we were in New Zealand. Thanks Monika!!!!!

Hotel Reviews
Fyffe Country Lodge
Kaikoura

We loved out stay at the Fyffe Country Lodge. Innkeeper Chris and Colin were welcoming and helpful. The location is beautiful and close to town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PurePod Greta Valley (Korimako)
Canterbury

What an amazing experience! The remote location made for a beautiful end to our New Zealand adventure. The drive there was a bit unnerving but doable, even in our tiny rental car. The cabin is well-appointed and we enjoyed cooking our dinner with the food we ordered before arriving. Highly recommended if you're looking for complete serenity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown Park Boutique Hotel
Queenstown

The hotel is lovely. Our room was spacious and had a view of the mountains. But what made our stay great was the staff. They went above and beyond for every need and request.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Headwaters Eco Lodge - Glenorchy
Glenorchy

A lovely hotel in a great location. The food is amazing -- fresh, local and imaginative.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galaxy Boutique Hotel Tekapo
Lake Tekapo

The room was clean and comfortable. The included breakfast was dismal

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Routeburn Guided Walk Full  Day
Routeburn Guided Walk Full Day
New Zealand

Our guide, Antonio, was amazing -- charming and knowledgable. It was a strenuous hike but well worth the effort. My one complaint is that the provided lunch was pretty unappealing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Progressive Māori Dinner Tour (kai safari)
Progressive Māori Dinner Tour (kai safari)
Christchurch

We loved our dinner tour with Gracy! He is engaging, knowledgable and charming. Highly recommended

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova

Well-Planned, Stress-Free, and Full of Great Experiences
New Zealand | Dec 18 - Dec 31, 2025

T
Thao T.
Los Angeles, CA | Reviewed on Jan 19, 2026
Monika did an excellent job organizing our itinerary and truly listened to our preferences and suggestions. When we were unsure about renting a car, her recommendation turned out to be a great decision and made the trip much smoother. The activities she suggested were absolutely on point—especially the jet boat experience, the glow worms, and the Māori cultural experience. These were things we probably wouldn’t have booked on our own, and they ended up being some of the highlights of our... Read more

Monika did an excellent job organizing our itinerary and truly listened to our preferences and suggestions. When we were unsure about renting a car, her recommendation turned out to be a great decision and made the trip much smoother.

The activities she suggested were absolutely on point—especially the jet boat experience, the glow worms, and the Māori cultural experience. These were things we probably wouldn’t have booked on our own, and they ended up being some of the highlights of our trip.

She handled all of our accommodation bookings. Overall, the hotels were great. While we had a minor issue with the elevator at the hotel in Taupō, our stays in Napier and the final hotel in Auckland were excellent choices and very comfortable.

We also appreciated that she suggested additional activities we could do on our own if we had the time and energy, provided helpful restaurant recommendations, and made sure we were well informed about immigration steps before traveling. When we needed medical advice while in New Zealand, she was quick to offer helpful guidance as well.

Overall, she was thoughtful, responsive, and incredibly helpful throughout the planning process. We felt well taken care of and would highly recommend her.

Hotel Reviews
Auckland City Hotel
Auckland

Good location, provided paid parking for your car, celebrated our anniversary with a kiwi friend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima Lake Rotorua
Rotorua

Location was good, parking is easy, laundry is token operated. Sulphur smell could bother some people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The half shower kept spilling water in the entire bathroom
Scenic Hotel Te Pania
Napier

Location was amazing, view was breathtaking, staff was great and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Millennium Hotel & Resort Manuels Taupo
Taupo

Elevator was old and far from our room. There were steps that lead from the hallway to our room so it was difficult to get in at times. The shower was also on the smaller end. My husband who is 5'11 kept hitting his elbow on the wall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima Auckland City
Auckland

Staff were great here. They took our luggage to our room when we went looking for parking (there is only paid parking at this hotel but there are a few cheaper options nearby). It was a high tech hotel where a robot brought us room service. The room had foam rollers, yoga mat, and Alexa echo. Celebrated our anniversary with us with chocolates and a kind note.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nocturnal Adventure Glow-worm Tour
Nocturnal Adventure Glow-worm Tour
Rotorua

Stephen was an amazing guide with extensive knowledge of New Zealand’s flora and fauna. My husband and I weren’t sure what to expect going into the experience, but we ended up having a fantastic time. We learned about the silver fern, saw New Zealand possums (much cuter than the ones in the U.S.!), and even learned about the different types of torches (flashlights) used during night walks. We were able to get very close to the glow worms, and Stephen also pointed out many fascinating plants and creatures along the way, including the kawakawa tree, the mānuka tree, the wētā, and, of course, the iconic silver fern. To top it all off, at the end of the walk he treated us to hot cocoa and biscuits, which was a lovely and thoughtful touch and answered all of our questions. If you’re looking for an easy trek and have an interest in New Zealand nature, this is definitely the activity for you.

Quality of Experience
Guides, Drivers and Staff
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Learned a lot about Maori culture and New Zealand history. The Maori family was so welcoming and kept us engaged through the various activities during the experience. However, the food and dining experience has room for improvement.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova