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Vicky Steinhardt

Hey there! I'm Vicky, and travel is my passion. I consider myself incredibly fortunate to have dedicated my entire career to the travel industry. Melbourne-born, my journey led me to live in the US, Germany, UK, and South Africa. I now live with my family in the Noosa Hinterland, on the Sunshine Coast, and have come back to my roots.
I am more in love with Australia than ever, after nearly a year of traveling this beautiful country with my family.
As a travel professional, my pride lies in crafting personalized and unforgettable journeys for you. Each holiday I design reflects my dedication and attention to detail, treating it as if it were my own. My goal is to weave the perfect tapestry of experiences, ensuring your trip leaves you with amazing memories to last a lifetime.

What places and activities do you specialize in?

"Whether you dream of a self-drive adventure through Australia, a family holiday exploring the country's must-see destinations, or a romantic honeymoon on the Great Barrier Reef, I'm here to bring your perfect holiday to life. Every itinerary is tailor-made to incorporate all your desires, and I'll be your trusted guide throughout the journey. Count on my local expertise to suggest the best experiences and hidden gems in each area, ensuring your trip is nothing short of extraordinary. "

How did you get involved in travel?

"Driven by an insatiable wanderlust, my journey began with backpacking adventures through South America and Asia, during and after university. The travel bug had firmly taken root, leaving me with a clear calling: to build a career within the industry I loved. And so, I did just that.

My first foray into the world of travel led me to Austria, where I embraced the role of a Ski guide, immersing myself in the thrill of the mountains and the joy of guiding fellow adventurers. Eventually, I found myself in South Africa, working as a Travel agent, where I had the incredible opportunity to curate remarkable journeys for others, just as I had experienced on my own travels. This chapter marked the beginning of my exploration into different facets of the industry.

From there, I ventured into various roles, including contracting and marketing, each step an exciting chapter in my ever-evolving career. These diverse experiences allowed me to understand the industry from multiple angles, sharpening my skills and deepening my love for travel and its boundless possibilities. "

Please share a unique travel experience you will never forget.

"I absolutely can't narrow it down to just one experience!
Galapagos Islands Exploration: A few years ago, I embarked on a trip of a lifetime to the Galapagos Islands. This unique and pristine part of the world enchanted me with its incredible wildlife and untouched beauty, making it an unforgettable adventure.

Hot Air Ballooning over Kenya during the Great migration: Witnessing the great migration from a hot air balloon in Kenya was a truly awe-inspiring experience. Drifting gently over the vast savannah, surrounded by millions of wildebeests and zebras, left me in awe of nature's wonders.

Helicopter Experience: Great Barrier Reef & Whitehaven Beach: My most recent adventure was an incredible helicopter flight over Australia's crown jewels. Soaring above the vibrant Great Barrier Reef, followed by a drop-off at Whitehaven Beach for a picnic and bubbles, offered a bird's-eye view of two breathtaking wonders."

Vicky is part of the following groups: Fiji Travel Agents, New Zealand Travel Agents, Australia Travel Agents
Top itineraries and travel advice
Family itineraries

Recent trip reviews for Vicky

Vicky is amazing!
Australia | May 8 - May 20, 2024

Nicholas
Nicholas P.
Ashburn, VA | Reviewed on May 27, 2024
Vicky was amazing before and during the trip. I have worked with many travel agents in the past, but she was by far the most responsive and attentive agent I have used. All of our questions were answered quickly and comprehensively, which led to a very relaxing trip very far from home. We both felt very safe and secure knowing that if anything went wrong, vicky would have been there to help immediately. I have recommended her to a few of my friends and family because she was amazing. Read more

Vicky was amazing before and during the trip. I have worked with many travel agents in the past, but she was by far the most responsive and attentive agent I have used. All of our questions were answered quickly and comprehensively, which led to a very relaxing trip very far from home. We both felt very safe and secure knowing that if anything went wrong, vicky would have been there to help immediately. I have recommended her to a few of my friends and family because she was amazing.

Hotel Reviews
Pullman Port Douglas Sea Temple Resort & Spa
Port Douglas

We had a very nice room that had a private pool. Food was difficult to come by at the resort and transfers are needed to and from port douglas since it is too far to walk (~3 miles). Staff was great, spa was relaxing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Emporium Hotel South Bank
South Brisbane

Super luxurious hotel close to brisbanes central business district. Very beautiful area to walk around with a lot of good diverse food options. The spa was AMAZING, and definitely better after a long plane ride. 10 times out of 10 I would stay in this hotel right when I land in australia. The rooftop restaurant was good, but a little expensive for the portions they give you. Drinks are their bread and butter there, made very strong.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rhapsody Resort
Surfers Paradise

Very good location in relation to the boardwalk. We spent a lot of time riding the electric bikes and there was a station right outside the hotel so we could ride up and down the boardwalk easy. A fair amount of construction around the building, which should clear up eventually. The sheets were alright, could be a little more comfortable, but the view was amazing. Theres a convenience store connected to the hotel at ground level which had lots of options for food we liked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lone Pine Koala Sanctuary and Brisbane River Cruise
Lone Pine Koala Sanctuary and Brisbane River Cruise
Brisbane
Quality of Experience
Guides, Drivers and Staff
Transport
Great Barrier Reef Sailing and Snorkeling Cruise from Port Douglas
Great Barrier Reef Sailing and Snorkeling Cruise from Port Douglas
Port Douglas
Quality of Experience
Quality of Experience
Food
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Croc Express to Australia Zoo
Croc Express to Australia Zoo
Gold Coast

Loved the australia zoo, ride there was a little bit long though. About 3 hours there and back from the gold coast.

Quality of Experience
Guides, Drivers and Staff
Transport
Premium Guided Dive Trip - Outer Great Barrier Reef
Premium Guided Dive Trip - Outer Great Barrier Reef
Port Douglas

Absolutely breathtaking. Our guide was super attentive and made sure myself and my fiancé understood the trip and how to dive. It was her first time diving and she ended up loving it. The guide was awesome

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on May 27, 2024

Hi Nicholas!
Thank you so much for your review and referrals. It was a pleasure helping you and Alexis plan your trip, and I am pleased you got to experience everything you wanted to and got to have some Spa time too.
Thanks again for your booking, and All the Best,
Vicky

This was our first experience with Kikmim, fo...
Australia | Apr 2 - Apr 8, 2024

Hongping
Hongping R.
Seattle, WA | Reviewed on Apr 16, 2024
This was our first experience with Kikmim, following directly on their Exploring 6-days Australia tour. My husband and I are delighted to give Vicky at Kimkim an "excellent" rating on this tour. From initial contact, to booking, to superb coordination by the tour organizers, the excellent knowledge and wonderful humor of our guides, and the selection of tour sites, the trip was organized and run smoothly and with the interests and comfort of the participants always kept in mind. They are by... Read more

This was our first experience with Kikmim, following directly on their Exploring 6-days Australia tour. My husband and I are delighted to give Vicky at Kimkim an "excellent" rating on this tour. From initial contact, to booking, to superb coordination by the tour organizers, the excellent knowledge and wonderful humor of our guides, and the selection of tour sites, the trip was organized and run smoothly and with the interests and comfort of the participants always kept in mind. They are by far the best tour operator we have traveled with.

Hotel Reviews
Vibe Hotel
Melbourne

Location is very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel
Sydney

Good location.

Authenticity & Character
Location
Cleanliness & Comfort
Holiday Inn Cairns Harbourside, an IHG Hotel
Cairns North

Little bit far from the pier and downtown areas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Great Ocean Road Scenic Tour
Great Ocean Road Scenic Tour
Melbourne

Amazing tour and fabulous experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Kickstart Tour: Melbourne
Private City Kickstart Tour: Melbourne
Melbourne

Our tour was cancelled without a notice.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Apr 16, 2024

Thanks so much Hongping,
It was a pleasure planning your trip, and I am so glad you managed to experience so much in such a short time. All the Best, Vicky

Our new favorite way to travel!
Australia | Mar 30 - Apr 12, 2024

D
Divya T.
Seattle, WA | Reviewed on Apr 15, 2024
I don't know what we would have done without Vicky! When we started, we only knew we wanted to go to Australia, and nothing much else. Right from deciding which cities to visit all the way to rebooking our flights and hotels during our trip when we had an unexpected interruption, Vicky was along with us every step of the way, patiently helping us refine our plan and promptly making all the arrangements. She gave us valuable advice on the logistics of traveling with a child - where to rent... Read more

I don't know what we would have done without Vicky! When we started, we only knew we wanted to go to Australia, and nothing much else. Right from deciding which cities to visit all the way to rebooking our flights and hotels during our trip when we had an unexpected interruption, Vicky was along with us every step of the way, patiently helping us refine our plan and promptly making all the arrangements. She gave us valuable advice on the logistics of traveling with a child - where to rent strollers, what type of cookies she might like etc. The hotels were all in great locations with access to groceries as well as tourist attractions. Each hotel has a refrigerator stocked with milk, which was such a thoughtful touch.

This is the first time we've used a travel booking company and the experience was well worth it! The process of using kimkim was really natural. There was no pressure to commit so we had time to explore whether the process would work for us. The chat-based interface is its best feature, because it made the trip planning really lightweight.

Hotel Reviews
Mantra on Kent
Sydney

The location is great - with access to a convenience store and larger grocery store within reasonable walking distance. There are many attractions nearby - Hyde Park, Queen Victoria Building, Town Hall, Darling Harbor and the main shopping districts. There are tons of swanky coffee shops nearby as well. The breakfast is basic but good. Not much variety, but there are lots of eateries within walking distance.

Authenticity & Character
Location
We stayed in two rooms - one faced darling harbor and the other faced the city with a view of the atrium of the Queen Victoria Building. So, everything is very close by.
Staff
Cleanliness & Comfort
Vision Cairns Holiday Apartments
Cairns

We had a large balcony with a view of the bay. Very close to Muddy's Playground and Muddy's Cafe, which are both very child friendly. The boardwalk is just off the building, which leads to many restaurants and other attractions. The bedding was very comfortable and the apartment was very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara

There's not many accommodation options in Yulara - but Sails is the best. The morning breakfast buffet was huge and satisfying. The restaurants on site have limited vegetarian dishes, so after a few meals, it gets repetitive. However, its a 2 minute walk to the town square where there's an IGA and other conveniences.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
1 Day Uluru with Sunset BBQ - Start/End in Ayers Rock
1 Day Uluru with Sunset BBQ - Start/End in Ayers Rock
Uluru
Food
The trip advertised "fruit and snacks". The only thing that was given was an apple. The bbq has lot of vegetarian options, but they were constantly attacked by flies which make it less appetizing.
Guides, Drivers and Staff
The guide was not a good narrator/storyteller, so I really didn't follow most of the aboriginal stories or significance of Uluru, which is a shame.
Transport
Kuranda Scenic Railway and Skyrail Rainforest Cableway
Kuranda Scenic Railway and Skyrail Rainforest Cableway
Cairns

The cableway is great going in and the train is great coming back out (you can take a nap). The butterfly park was good but not really that spectacular. We skipped Reforestation.

Quality of Experience
Guides, Drivers and Staff
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney

We say the harbor and the opera house from multiple vantage points. Bondi beach was way better than I had imagined. The guide/driver was very knowledgeable and gave us ample time of flexibility.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunlover Reef Cruises Cairns Great Barrier Reef Experience  (departs Cairns)
Sunlover Reef Cruises Cairns Great Barrier Reef Experience (departs Cairns)
Australia

This was definitely the highlight of our trip because for the first time we saw corals that were thriving! Once the catamaran docks at the pontoon, you have 4 hours to do anything - take a semi-submersible boat tour, snorkel, guided snorkeling, first time diving etc. It can get crowded at times.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Apr 15, 2024

Hi Divya
Thanks for your feedback, I am so glad you enjoyed the booking process and your time in Australia. It was such a pleasure creating your trip and helping where I could to ensure you made the most of your time here, and that your little one had a great time too.
Thanks again,
Vicky

Vicky was very helpful when we had an issue w...
Australia | Mar 26 - Apr 2, 2024

Margie
Margie H.
Arvada, CO | Reviewed on Apr 09, 2024
Vicky was very helpful when we had an issue with a hotel that was sub par. All the tour guides we had were great, we felt so welcomed, entertained & learned so much about the land people & culture of Australia. Such wonderful, friendly people! However I need the following information to send to my Insurance Co. To try & get a refund for the Reef Palms Hotel Booking Confirmation from your Travel Supplier
Proof of refunds/credits (Any coresspondance saying they won't refund?)
Proof of...
Read more

Vicky was very helpful when we had an issue with a hotel that was sub par. All the tour guides we had were great, we felt so welcomed, entertained & learned so much about the land people & culture of Australia. Such wonderful, friendly people! However I need the following information to send to my Insurance Co. To try & get a refund for the Reef Palms Hotel Booking Confirmation from your Travel Supplier
Proof of refunds/credits (Any coresspondance saying they won't refund?)
Proof of Payment for Claimed Expenses (I need this)
Accident, incident, or police report: (I can fill out)
Evidence of Damage to home/destination and evidence of event ( I will do)
Photos (Which I have)

Hotel Reviews
Medusa Boutique Hotel
Sydney

Very quaint boutique hotel in a lively neighborhood, close enough to a train or a bus to get anywhere. Enjoy our stay there, highly recommend.

Authenticity & Character
Location
Great neighborhood, close to public transportation.
Staff
Cleanliness & Comfort
Reef Palms Motel
Cairns

Right after we checked in the manager left before we saw the room, on fist sight the couch had a rip, the A/C was off &?it was sweltering in the room, the sliding door was open, when we tried to close it to get the A/C going it wouldn’t lock or shut properly. They only had one plate & cup in the kitchen for two people. The bathroom had mold. We went back to the desk to complain & the manager was gone & office locked. My husband was able to get into our room from the deck due to sliding door not locking & there was no lock box to hide valuables when we were out of the hotel. We refused to stay. This is not a 3 star place more like a 1 or 2 star.

Authenticity & Character
Everything, especially their rating system.
Location
Had to walk a log way to find a restaurant that was open.
Staff
They could refund our money!!!!
Cleanliness & Comfort
Everything, clean it up, fix doors new couch, more kitchen supplies.
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Enjoyed the informative tour..

Quality of Experience
Guides, Drivers and Staff
Transport
The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

Fascinating experience to learn about the beginning of Sydney’s history with the Convicts.

Quality of Experience
Fascinating history of the conflicts and all they did to make it a city.
Guides, Drivers and Staff
Our guide was so knowledgeable
Transport
Silverswift to the Outer Barrier Reef - ex Cairns
Silverswift to the Outer Barrier Reef - ex Cairns
Australia

It was always a bucket list to see the Barrier Reef.

Quality of Experience
Once in a life-time experience
Food
They had a good variety for everyone.
Guides, Drivers and Staff
They helped us when we’re sick, feed us great food, taught us about the reef
Transport
It was so choppy, otherwise a great day.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Apr 10, 2024

Hi Margie,
Thanks for your feedback. I am glad you enjoyed Australia and our people and hospitality. I will pass your feedback on to our partners and guides too.
I will let you know when I have more feedback on the sub-standard Hotel
Thanks again,
Vicky

It was great working with Vicky planning our ...
Australia | Mar 3 - Mar 20, 2024

Deanna
Deanna B.
Federal Way, WA | Reviewed on Mar 26, 2024
It was great working with Vicky planning our Australia/New Zealand trip. Vicky is very knowledgeable about the areas we visited and was available for us every step of the way both in planning and during our trip. Communication was very easy with the KimKim chat function and response time from Vicky was always very timely. Vicky helped arrange some of our tours (as we left some days open to allow flexibility to choose tours or things to do after we arrived), airport transportation, flights... Read more

It was great working with Vicky planning our Australia/New Zealand trip. Vicky is very knowledgeable about the areas we visited and was available for us every step of the way both in planning and during our trip. Communication was very easy with the KimKim chat function and response time from Vicky was always very timely. Vicky helped arrange some of our tours (as we left some days open to allow flexibility to choose tours or things to do after we arrived), airport transportation, flights and accommodations. After a quick 24 hours in Fiji, we started our New Zealand adventure in Auckland. We landed in Auckland and were promptly greeted by our driver, who delivered us to our accommodations. The Adina Apt Hotel Britomart was conveniently located within walking distance to some great restaurants and coffee shops, grocery store, Britomart Shopping Centre, Takutai Square and the Harbour where the cruise ship port is. Most notably, our favorite dinner here was at Amano, which also has an amazing bakery attached and favorite coffee shop was 1920's Cafe. We were able to walk to Auckland Domain, a park which led us to some great gardens, the Auckland War Memorial Museum and then down into the city where we visited the Auckland Sky Tower. Day 3 in Auckland we had a Private Full Day Rotorua Tour booked. Our driver arrived on time that morning at the hotel with plans to take us to Te Puia Geothermal and Maori Cultural Experience and Kiwi House, a brief stop at the Redwood Forest for a 30 min walk and then a visit to the Skyline Gondola for some great views from above. We really enjoyed TePuia and learning about the Maori culture. My only regret in Auckland is not getting to book a trip to The Waitomo Gloworm Caves.
Day 4 took us from Auckland to Queenstown, South NZ. The flight into Queenstown was amazing. Flying in between the mountain's surrounding Lake Wakatipu was so scenic. We were again promptly met by our driver and delivered to Heritage Queenstown Hotel. Located up on the hill, it made for great exercise going to and from into town for shopping and dinners. Our first night there we promptly booked the steamship cruise to Walter Peak Farm, where we enjoyed a delicious BBQ dinner at sunset, and sheep shearing show. I highly recommend the TSS Earnslaw Cruise and BBQ Dinner tour. The ship itself is pretty neat too. The town of Queenstown is great! Lots of great restaurants and shopping. Fergburger is a must (the long line goes fast), as well as Patagonia Ice Cream and Chocolatier. Vicky arranged the best MIlford Sound Fly, Cruise, Fly tour with Air Milford. Tom, our pilot, was great! We can't say enough good things about this tour! It's a must when in Queenstown. The views were awesome!! Great experience! We also visited the Skyline Gondola here too for more amazing views.
Day 7 took us from Queenstown, NZ to Sydney, Australia. Our driver Osman sent us a text notifying us that he was waiting outside in the pick-up area. We arrived at the Pullman Hyde Park Hotel. This was another hotel that was in a good location, with great views of the city and Hyde Park (it's beautiful by the way) and walking distance to everything we wanted to do including the Botanical Gardens. Although I think if we were to go back, I might book a hotel near Sydney Harbour for water views and closer to more restaurant choices. We were told we should check out The Rocks weekend market and we had a great time shopping there. Highly recommend this to other travelers. Great vendors, lots of great local made gifts, jewelry and art. We also enjoyed high tea at The Tea Cosy and the Sydney Sky Tower. Vicky booked us a great Hunter Valley Tour for day 10. Another all-day private tour where our driver took us to a great little breakfast spot at the marina on the Hawkesbury River, then gave us 2 options for places to experience koalas and kangaroos. We ended picking The Australian Reptile Park. What a treat! Not only did he get a great price for entry, but also for a one-on-one koala experience. We finished off the day with a wine tasting at Pepper Tree Winery and great lunch at another local winery called Ben Ean Cellars. A few additional tours we booked on our own while in Sydney that we highly recommend are the Sidney Opera House, a private Sydney Harbour Night Cruise with Sydney Luxury Cruise, (Stephan our Skipper was an awesome guide) and lastly a sunrise hot air balloon ride with breakfast over Camden Valley with Balloon Aloft. All of the crew with Balloon Aloft were great!
Day 11 we headed to Ayers Rock by flight. We loved, loved, loved Uluru. What a great location to take a breather between big city adventures. Being in the desert away from the hustle and bustle was just what we needed. We were shuttled by air-conditioned large shuttle bus to Sails in the Desert. I should probably mention the FLIES, there are a lot of them, but it was a small price to pay for the amazing time we had. Buy the fly net at the hotel lobby desk. It's worth it. Loved some of the shops in the Town Square, we found some of our best souvenirs there. We were able to do our laundry at the resort. Vicky booked our Sunset Uluru Experience with BBQ dinner, and it was awesome. We stopped at the Anangu Cultural Center before heading over to watch the sunset on Uluru with drinks and appetizers, then off to the dinner set up. After dinner the lights went out for the most amazing stargazing experience. The next morning, we booked ourselves on the AATKings Sunrise Field of Lights tour which was also amazing. Our only regret was not having an extra night there and experiencing Kata Juta.
Day 13 We arrived in Melbourne via flight. Our driver was timely and delivered us to the Novotel Melbourne Central.
In Melbourne we enjoyed The Sky Deck for overhead views and all the cool alleyways where you will find some great cafes and gelato shops and even some cool street art. Our best meals were at Palermo's and Red Spice Road both done family style to get a good taste of it all. A visit to Haigh's Chocolates was a must too. We booked a couple tours on our own and loved them both. Loved the Great Ocean Road and 12 Apostles tour through Wildlife Tours. Steve, our guide was really great!! If offered, do the helicopter over 12 Apostles. It's worth it! Our grand finale tour was booked on our last night at the recommendation of another traveler. it sells out fast, so do the Penguin Parade with the bonus of a stop at Brighton Beach and Moonlit Sanctuary (which was ok, but good for a bite to eat and some really pretty birds). We did ours through Go West Tours and Bree was awesome!
Our trip truly was amazing. All of our tour guides and drivers were great. All transportation vans were of good quality and showed up on time. I highly recommend Vicky and the services that Kim Kim provides. Thank you so much Vicky! This was the best itinerary! Our family came back with so many great memories.

Hotel Reviews
Adina Apartment Hotel Auckland Britomart
Auckland

Great Location. Within walking distance to the Britomart, the cruise ship port and some really great shopping and coffee shops. The room was comfortable but just ok. Our shower had some mildew in it and the kitchen was lacking in utensils. We only had 1 fork, fortunately most of the eating we did was out. The hotel lobby was good and had a restaurant for breakfasts and late-night eating too.

Authenticity & Character
Location
Staff
friendliness
Cleanliness & Comfort
shower had mildew, kitchen utensils were missing, only 1 fork
Heritage Queenstown
Queenstown

Great location. Within walking distance to all things downtown (if you don't mind hills), though plenty of local transportation available. Breakfast buffet was ok. Hotel was clean and beautifully decorated.

Authenticity & Character
Nicely decorated and fit the environment
Location
We love the town of Queenstown and found the walk both down the street and through the trail enjoyable!
Staff
Friendly and helpful!
Cleanliness & Comfort
Very clean rooms and lobby
Sails In The Desert
Yulara

Though you can tell the buildings are older they are well maintained for the nature of the environment, like the heat and the bugs outside. They are beautifully decorated inside and very clean. We enjoyed the pool and the ease of walking to the Town Square. It was nice having laundry facilities available to use.

Authenticity & Character
I love the decore using the Anangu dot paintings and I love the options in the gift shop.
Location
Closeness to town square and the tour operators pick up there and Uluru is not far. The views are great too!!
Staff
The service was fantastic at check in and in the gift shop. They cool towels offered and the cool drink at check in were a plus!
Cleanliness & Comfort
Loved the bathroom tile and shower. Beds were comfy!
Activity Reviews
Private Full-Day Rotorua Tour
Private Full-Day Rotorua Tour
Auckland

The Visit to Te Puia and the Maori Cultural Experience were the highlight.

Quality of Experience
The Maori Cultural Experience
Guides, Drivers and Staff
Very kind and timely.
Transport
comfortable van
Milford Sounds - Fly / Nature Cruise / Fly - 9.30am includes morning tea
Milford Sounds - Fly / Nature Cruise / Fly - 9.30am includes morning tea
Queenstown (NZ)

Absolutely amazing trip from start to finish. From the coordination of the taxi (ride to Air Milford) that picked us up to Tom, our pilot who did an amazing job and the views were stunning. The tour operator was on top of communicating from the moment of booking.

Quality of Experience
Quality and cleanliness of the aircarft and the cruise
Guides, Drivers and Staff
Professionalism and efficiency
Transport
Fast, friendly and efficient
Explore the Hunter Valley
Explore the Hunter Valley
Sydney

We loved the visit to the Australian Reptile Park where we got to personally experience the koalas and kagaroos. It was a fun place. The winery was nice and the lunch at Ben Ean was delicious. The drive was very pretty.

Quality of Experience
The koalas.
Guides, Drivers and Staff
Our guide was friendly and on time and made sure we got to experience the koalas and kangaroos. He also got us great rates for entry into the park.
Transport
Timeliness and comfortable ride for the long drive.
Milford Sound Cruise from Queenstown
Milford Sound Cruise from Queenstown
Queenstown (NZ)

While my husband and I did the Fly Cruise Fly, it was my sister in law and her husband who were traveling with us that did this particular tour and they really loved it.

Uluru Experience with BBQ Dinner
Uluru Experience with BBQ Dinner
Uluru

This tour far exceeded our expectations. We enjoyed the visit to the Anangu Cultural Center. It was so nice watching the sunset on Uluru. The dinner set up was fantastic as well as the food they prepared. When the candles went out after dinner, we were in awe of the stars that were out. The hosts knowledge of the constellations was impressive. What a wonderful evening! Well done!!

Quality of Experience
Tour bus was comfortable, guides were knowledgeable and friendly, quality of food and service was great!!
Food
well done! all of it!
Guides, Drivers and Staff
knowledgeable and friendly, chef and food service was great!!
Transport
clean, cool and comfortable rides
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 27, 2024

Thank you for your amazing feedback Deanna. I am so pleased you guys had such a great trip to NZ and Australia, it was a pleasure working with you to create your ideal trip plan.

Be sure and visit Australia
Australia | Mar 3 - Mar 20, 2024

A
Anna W.
Seattle, WA | Reviewed on Mar 25, 2024
Just got back from a three week trip to Australia. What a beautiful country and such friendly people. Our travel advisor Vicky did a fantastic job. We could contact her anytime and she was willing to help. I would definitely recommend her!
We visited Sydney, Melbourne, and Uluru. Vicky took care of the transportation which made it so easy for us. She planned our local activities, which were a blast! It’s hard to choose a favorite, but probably watching the sunset in Uluru with a barbecue...
Read more

Just got back from a three week trip to Australia. What a beautiful country and such friendly people. Our travel advisor Vicky did a fantastic job. We could contact her anytime and she was willing to help. I would definitely recommend her!
We visited Sydney, Melbourne, and Uluru. Vicky took care of the transportation which made it so easy for us. She planned our local activities, which were a blast! It’s hard to choose a favorite, but probably watching the sunset in Uluru with a barbecue under the stars.⭐️

Hotel Review
Heritage Queenstown
Queenstown

Beautiful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 25, 2024

Hi Anna,
Thank you so much for your lovely feedback. I am so glad you enjoyed your time in Australia, especially the Uluru BBQ, one of my favourites too!
Take Care and Thanks again for your booking,
Vicky

A partner every step of the way
Australia | Feb 28 - Mar 9, 2024

D
David B.
Chicago, IL | Reviewed on Mar 10, 2024

A company is only as good as its' talent. Vicky was an amazing resource every step of the way. From working with us on various options while planning a complex trip, to attention to logistical details, to working to recover from a last minute snafu, Vicky was a travel partner every step of the way. We had an amazing trip

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 10, 2024

Hi David,
Thank you very much for your kind words! I'm delighted to hear that you had such an amazing trip and that I was able to assist you every step of the way.
It was a pleasure working with you on various options and I'm glad I could help recover from the snafu you encountered and that you had an amazing Australia experience,
Warm regards and All the Best,
Vicky

Sydney At Its Best
Australia | Jan 31 - Feb 19, 2024

Neal
Neal L.
Canada | Reviewed on Feb 29, 2024
The trip was planned very well , with a driver at the airport to drive us to our Hotel , Harbour Rocks Hotel . Fantastic location within easy walks to restaurants ,Sydney Bridge, Sydney Opera house etc. The hotel included breakfast which was excellent !! Nice 2nd floor outdoor sitting area at rear of hotel where we could enjoy a beverage or a meal . The Sydney Bridge climb was awesome . The sights were awesome ,guide talks you through entire procedure ,harnessed at all times . Photos... Read more

The trip was planned very well , with a driver at the airport to drive us to our Hotel , Harbour Rocks Hotel . Fantastic location within easy walks to restaurants ,Sydney Bridge, Sydney Opera house etc. The hotel included breakfast which was excellent !! Nice 2nd floor outdoor sitting area at rear of hotel where we could enjoy a beverage or a meal . The Sydney Bridge climb was awesome . The sights were awesome ,guide talks you through entire procedure ,harnessed at all times . Photos available to capture the moment .

Hotel Reviews
Harbour Rocks Hotel Sydney MGallery
The Rocks, Sydney NSW

Clean rooms , deck 2nd floor at back to sit outside , enjoy the sounds ,weather & just relax ,maybe have a beverage or read a book . Happy Hour was nice ,staff were very courteous . A few stairs to get to things . Good exercise but if mobility is a problem .

Authenticity & Character
Old building with lots of character !
Location
Very close to all of Sydney 's finest
Staff
Very kind & available
Cleanliness & Comfort
The beds were lovely & nice bedding
Whitsunday Apartments
Hamilton Island

Large rooms ,good beds , necessary utensils in Kitchen . Staff warns you to keep sliding doors closed when not using as Cockatoos will walk into your room & destroy everything looking for food . Nice view from room , pool & Ocean . Coffee cart located outside lobby 7 am opening was nice to grab a great coffee to enjoy outdoor tables or on your balcony .

Authenticity & Character
Pool & Beach right across the street
Location
Little bit of walk to the Harbor but sidewalks are plentiful & clear well lit at night . Everybody uses golf carts to get around ,but walking is good as you see a lot .
Staff
No all were very good
Cleanliness & Comfort
Nice to sit on balcony & enjoy the view
Pullman Cairns International
Cairns

Beautiful Hotel Great breakfast

Authenticity & Character
Clean & well kept
Location
Staff were great , walkable to sights
Staff
Courteous
Cleanliness & Comfort
Nice bathrooms
Fable Auckland
Auckland

Clean very nice

Authenticity & Character
Location , breakfast was good the only negative was rooms were small
Location
Close to Ferry ,beautiful restaurants.
Staff
Very quick with a special request , brought up to our room quickly
Cleanliness & Comfort
All good
Activity Review
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

The bridge climb is very safe the preparation is good & all questions answered . The guide talks to you for the climb & tells you history of bridge & all interesting facts . Looks a lot tougher then it actually is . A few tight spots so if your a large person forget this adventure . Everybody on our climb had HUGE smiles after .

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 01, 2024

Hi Neal
Thank you so much for taking the time to review your Australia and NZ trip.
I am so pleased you had a great time, and enjoyed the Hotels and activities. I am also a huge fan of the Harbour Rocks Hotel, so am glad you guys enjoyed it too.
Take Care and Thanks again,
Vicky

Thanks for a great trip. Our agent Vicky was ...
Australia | Jan 31 - Feb 19, 2024

Sharon
Sharon S.
Canada | Reviewed on Feb 20, 2024
Thanks for a great trip. Our agent Vicky was great and provided many options. She had great attention to detail and was very prompt before and during our trip! Great work Vicky!! Read more

Thanks for a great trip. Our agent Vicky was great and provided many options. She had great attention to detail and was very prompt before and during our trip! Great work Vicky!!

Activity Review
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

Great experience. Loved it

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 20, 2024

Thank you Sharon, it was a pleasure creating your Trip and I am so pleased you guys had such a great time.
Take Care and All the Best,
Vicky

Australia in 8 days
Australia | Jan 27 - Feb 4, 2024

Frederick
Frederick P.
Dublin, OH | Reviewed on Feb 05, 2024
Great planning and activities, we really felt Vicky helped us get the most out of our 8 days in Australia. Tight schedule for a country as big as Australia, but we feel we hit some memorable highlights. Staying 3 days at the rocks in Sydney was a great introduction and the hotel was in the perfect location for newbie’s like us. Trip to cairns was seamless and the scheduled activities were memorable. Loved the Great Barrier Reef, bucket list checked! Read more

Great planning and activities, we really felt Vicky helped us get the most out of our 8 days in Australia. Tight schedule for a country as big as Australia, but we feel we hit some memorable highlights. Staying 3 days at the rocks in Sydney was a great introduction and the hotel was in the perfect location for newbie’s like us. Trip to cairns was seamless and the scheduled activities were memorable. Loved the Great Barrier Reef, bucket list checked!

Hotel Review
Harbour Rocks Hotel Sydney MGallery
The Rocks, Sydney NSW

Perfect introduction to Sydney, extremely helpful staff!

Authenticity & Character
Location
Staff
Helpful and enthusiastic
Cleanliness & Comfort
Activity Reviews
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Rebecca was a friendly informative guide, introducing us to a beautiful area of the country

Seastar Luxury Outer Great Barrier Reef Island and Reef Tour from Cairns
Seastar Luxury Outer Great Barrier Reef Island and Reef Tour from Cairns
Cairns

4 hours of snorkeling available during the cruise, really nice staff and cruise

Kuranda Deluxe with Skyrail Rainforest Cableway (departs Cairns)
Kuranda Deluxe with Skyrail Rainforest Cableway (departs Cairns)
Australia

Pleasant drift over the beautiful rainforest.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 05, 2024

Hi Fred,
I just wanted to take a moment to express my sincere gratitude for the lovely review you shared about your holiday. I am so glad you had a wonderful time in Australia and that you found the Harbour Rocks Hotel to be as delightful as I do. Your feedback means a lot to me, especially knowing that you also enjoyed the touring options we organized.

Take care,
Warm regards,
Vicky