Vicky Steinhardt

My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So many beautiful things to see and do !
Thank you Vicky!!! You gave us a trip of a lifetime!

Hotel Reviews

Shangri-La Sydney

The Rocks

Authenticity & Character

Very modern

Location

Staff

Cleanliness & Comfort

The Playford Hotel

Adelaide

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very conveniently located

Peninsula Boutique Hotel

Port Douglas

Very cute and quaint. Great location!

Authenticity & Character

Location

Beach across the street. Walking distance to downtown

Staff

So helpful. So willing to go the extra mile. Made sure we had everything.

Cleanliness & Comfort

QT Melbourne

Melbourne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kangaroo Island in a Day Tour from Adelaide

Adelaide

Quality of Experience

Guides, Drivers and Staff

Transport

Driver was very knowledgeable and willing to help out.

Phillip Island Penguin Parade Small Group Eco Tour

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

Laneways of Melbourne

Melbourne

Quality of Experience

Guides, Drivers and Staff

Luxe Bus Great Ocean Road with Wildlife Wonders

Melbourne

Quality of Experience

O

Guides, Drivers and Staff

Transport

Daintree Afternoon and Nocturnal Tour

Australia

The tour was canceled due to rain causing too high water levels for the ferry. The tour guide took us to a different part of the rainforest which we had 1 hour to spend. Was enough. Not much to see. Was disappointing.

Quality of Experience

Food

We had burgers and fries in Point Douglas.

Guides, Drivers and Staff

Transport

Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)

Port Douglas

Great experience. Lots of animals to see. Our guide took us behind the scenes to see and hold baby joeys and pet koalas. Amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Mountains Small Group Tour

Sydney

The Blue mountains are beautiful. And seeing the flocks of cockatoos was amazing. However this is a very physically demanding tour with lots of steps ( in 1 part there were 1000) and no safety rails. It was wet and slippery also. If I had known I would not have taken this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers

Australia

Great experience! The staff were great. There were only 9 of us do we got a lot of personal attention. The water was a little rough due to recent rain. Some people got sea sick.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Foodie Discovery Walking Tour

Melbourne

Quality of Experience

P

Food

Guides, Drivers and Staff

What a great trip. Vicky got it right and gave us just what we were looking for.

Hotel Reviews

Vibe Hotel Sydney

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sudima Auckland City

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Regal Port Douglas

Port Douglas

Right out of the 80s. Physical keys to get in the room. Room on the 3rd floor - elevator was out of commission. Air-conditioned room was just big enough for the bed. The other "room" was out the sliding door (which scraped and rumbled when opening or closing) on a covered but open patio. The pool with waterfalls was cool.

Authenticity & Character

Location

Right downtown Port Douglas close to everything

Staff

Cleanliness & Comfort

Activity Reviews

Sydney City Small Group Walking Tour (Small Group Tour)

Sydney

Our personal walk with Dave was fun and informative. Very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Uluru Sacred Sites, Sunset, BBQ and Star Talk

Uluru

I would have preferred a bit more information about the physical, the flora and fauna. Too much about the culture and religion.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Outer Barrier Reef from Reef Marina - Port Douglas

Port Douglas

Once in a lifetime experience. Education, helicopter ride, snorkeling, submarine - all 10s

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vicky orchestrated the perfect Australian Holiday. We only had a week and she managed to get everything booked that we requested. She provided a very detailed intinerary, and everything went very smoothly. And when we had a question when waiting for a tour bus she quickly responded and confirmed we were in the right spot. Vicky, went the extra mile for us as we had to postpone our original booking because of health issues. It was a blessing to have someone who was so caring and knowledgeable.
We landed in Sydney early in the morning and hit the ground excited to explore on our own before our scheduled afternoon tour. Because of the information and suggestions Vicky made we covered a lot of territory.
We would recommend the Panorama Sydney sights half day tour by AEA. Our driver Paul, did an execellent job giving us an overview of the cities history and significant sites.
The Blue MountainWildlife Full Day Sights and Hiking tour by AEA was outstanding. Nigel our guide was informative and kept us moving so we didn’t miss out on anything. The hike was the highlight, a bit strenuous but so worth it.
Uluru Sacred Sites, Sunset, BBQ and Star Talk did not disappoint. So beautiful! Ayers Rock -Sunrise field of light was impressive. Both tours were by AAT Kings. Would have loved another day in Uluru but did not have the time. Would recommend staying 2 days.
Cairns was a delight. Enjoyed the free time exploring the city. The highlight of the whole trip was snorkeling on the barrier reef. We did the Sunlover reef Cruise and booked a private snorkeling tour. Highly recommend! We were able to see so much more and knew what we were seeing.
The Classic Kuranda with Tropic wings was great too. Doing the scenic train ride first and the Gondola on the return was perfect. The Gondola ride was breath taking. Got to hold a kangaroo. That was special!!!
Vicky planned a trip for us that we will always remember! I recommend using KimKim tours!

Hotel Reviews

Pacific Hotel Cairns

Cairns

Comfortable. Centrally located downtown. Easy walking distance to everything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Emu Walk Apartments

Yulara

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vibe Hotel Sydney

Sydney

Authenticity & Character

Location

Easy access to tram and within walking distance to most harbor.

Staff

Cleanliness & Comfort

Activity Review

Panoramic Sydney Sights - Half Day Tour

Sydney

When we got the opportunity to travel to Austrailia from the US, it quickly became overwhelming to take on my usual role as travel planner. One night, while poking around the internet, I ran into kimkim.com and it bacame apparent that this approach to travel planning would fit our needs perfectly.

I was enticed by the menu driven selection approach and the fact that I could interact via the internet at times that suited me. The list of options we were presented, as well as the option to say no to any of them and describe something that might suit us better made it very easy to cultivate the trip we were hoping for.

Vicky was amazing to work with, adjusting easily to our whims, giving guidance where appropriate, getting us taken care of from the foot of the cruise ship to our flight home. It took off so much pressure of having to figure things out on my own.

Vicky was quick to make adjustments in a couple of cases where we wanted to make the trip to the airport earlier. It was nice to know we had someone oncall in the event of a needed change. We appreciated all the other recommendations as well, restaurants and tips on visiting around the city if time allowed.

We enjoyed each of the accomodations we were booked into as well as having the breakfast option which allowed us to avoid starting our day with the first question being "what do we do for food". We could just get going on our travels for the day.

We really enjoyed each of the tours and activities we booked. They met or exceeded our expectations and we could not have been more satisfied.

Vicky did an amazing job and provided service that has and will be highly recommended by us!

Hotel Reviews

Vibe Hotel Sydney

Sydney

Authenticity & Character

All part of city life, it seemed to fit right into the multi cultural city that Syndey is.

Location

It was a nice location for us. Two blocks from the train stop that would take us down to the harbor. Not really too far from anywhere. We were able to find nice pubs and laundry both close by.

Staff

The desk and restaurant staff greeted us nicely. The bartenders were extremely friendly and accomodating.

Cleanliness & Comfort

A big room with big views was really clean and comfortable.

Peninsula Boutique Hotel

Port Douglas

We loved this hotel! Each morning and evening we sat on the balcony enjoying the sights and sounds of the ocean. It was a little slice of heaven!

Authenticity & Character

Loved the creativitiy used in the design and how that whole thing was arranged towards the ocean and around the spa and pool. Enjoyed breakfast sitting in view of the ocean each morning. Not sure what else you could ask for!

Location

Ocean front .. what more could you ask for!

Staff

Very friendly and accomodating.

Cleanliness & Comfort

Vibe Hotel

Melbourne

Very comfortable room with great views of the downtown.

Rydges Sydney Airport Hotel

Mascot, Sydney, NSW

Comfortable and quiet. Glad to be at the airport for the trip home.

Activity Reviews

Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney

Sydney

A long day of great stops. Enjoyed being up close with the animals. Views of the Blue Mountains were beautiful from all the stopping points along the way. The hike was challenging enough with great views and the botantical garden was amazing. The guide we had was very knowledgeable and we enjoyed all of the info she had to share. She did a great job of minding the traffic and giving out various tidbits about Syndey and each of the stops along the way. The lunch was great ... what a fantastic sandwich. I would certainly recommend this trip ... it is a really long day, but worth it!

Full-Day Great Barrier Reef & Coral Cays Boat Tour

Port Douglas

If you go to Austrailia ... you'd be crazy not to do this trip! Crew was great from the moment we stepped on to the end of our trip. When we struggled with a poor fitting mask, several of the crew worked together to resolve the issue quickly. They truly wanted each person to have an amazing trip. You can tell they love the Reef and their opportunity to show others.

Quality of Experience

Great ride to the Barrier Reef and just everything!

Food

The prawns were my favorite, but also the Anzac biscuits seemed to be a favorite!

Guides, Drivers and Staff

Friendly, happy to help and wanted it to be great for everyone.

Transport

Lots of places to sit and be comfortable.

Small Group Luxury 4WD Daintree Safari Tour

Port Douglas

A great trip with lots of things to see. Nicholas was incredibly knowledgeable and if it didn't know an awswer, he had a bunch of book in the vehicle where we could find the answers together. He truly loves this place and all it's crazy plants & creatures. Who else serves morning tea and has lunch in the rainforest in such beautiful surroundings?! Amazing day in the Daintree!

Luxe Bus Great Ocean Road with Wildlife Wonders

Melbourne

This coastline is unlike anything we've ever seen before. It was a beautiful drive on a beautiful day. Paul, our driver, was very interesting and happy to keep the conversation going. Loved the stops to get coffee, lunch and visit to the wildlife sanctuary and stretch our legs and the 12 Apostle Area was strikingly beautiful!

Laneways of Melbourne

Melbourne

Enjoyed our walking tour of some of the architecture and laneways of Melbourne. It's was a little challenging to keep us all together on the crowded streets, but it didn't impact the beauty of the Cathedral, Art Deco architecture and Street Art areas. We learned a lot about Melbourne and it's history along the way

Sydney City Small Group Walking Tour (Small Group Tour)

Sydney

We covered an amazing amount of ground on this tour. Loved the way Dave led, walking backwards and talking almost non-stop through street after amazing street! Started with lots of cool history of the Rocks and developing Sydney to the streets of today. Highly recommended!

Quality of Experience

Our guide was great! Covered a lot of ground with constant information. He even gave us ideas for an evening visit to Manly Beach, places to grab a beer and dinner, all which turned out to make for a great evening adventure.

Guides, Drivers and Staff

Best guide ever!

Sydney Opera House Tour

Sydney

Enjoyed learning the history of the creation of the Opera House. Didn't realize ahead of time, though it makes sense now, that you might not be able to view all of the presentation areas (or have to do it very quietly) due to practices taking place in the performance halls. The headsets proved invaluable and our guide was very knowledgeable.

Vicky did an excellent job with the excursions and details of our trip. We gave her a wish list of what we wanted to see and she fulfilled it beautifully. She was always very responsive with any inquiries we made and addressed them immediately. She placed us in accommodations that were lovely and centrally located which enabled us to spend more time on our daily outings, not having to worry about transportation from place to place. I would definitely work with Vicky on any return trip to Australia!

Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person.

The other measure of a travel agent is response to last minute issues, and once again Vicky came through in a superlative fashion. Our trip plan included an all day rainforest tour in our third City, Brisbane, and by that time in the trip we just wanted to tour on our own. So I messaged Vicky, and she took care of that cancellation for us along with a refund. Much appreciated, and we were able to have a day that suited interests in town.

Everything Vicky arranged happened exactly as we planned And we will certainly recommend her and the Kim Kim team to our friends, and We will use Kim Kim, again when we need this kind of individualized travel planning.

Hotel Reviews

Shangri-La Sydney

The Rocks

The view of the harbor and Opera House was a highlight of the trip. Terrific location in the rocks historical district.

Location

Cleanliness & Comfort

Peppers Beach Club

Port Douglas

One step out our door was a freshwater white sand Beach, which was the perfect place to relax after a day of touring.

Location

Walkable to town and the 4 Mile Beach.

Cleanliness & Comfort

Royal on the Park

Brisbane

We love the retro vintage decor, but the main star is the location across the street from the botanic garden.

Authenticity & Character

Mid-Century modern furnishings in excellent condition.

Location

Cleanliness & Comfort

Our agent booked us a spa suite which included a full living room with a view of the park, in addition to a spa tub room, plus our regular hotel bedroom.

Activity Reviews

Ultimate Brisbane Walking Tour

Brisbane

Local sauce is the new kid on the block and they try harder. The staff reached out to us immediately upon booking, and before and after the trip, which gave us a lot of confidence in their organization. Excellent overview of historic Brisbane.

Quality of Experience

Guides, Drivers and Staff

Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney

Sydney

Our driver and guide, helder, was quite charming and informative. Loved the zoo and being out in the mountains for a brief hike.

Quality of Experience

Food

Nice for a box lunch.

Guides, Drivers and Staff

Transport

The Rocks Signature Walking Tour

Sydney

This tour gave us the history and orientation to Sydney. The guide was very informative and we could everything she said and ask questions. Excellent Start to our visit to Sydney.

Guides, Drivers and Staff

Sydney Opera House Tour

Sydney

This is a must do for visitors to Sydney since we see it so much from the outside. It was really a thrill to be on the inside of this icon of the country.

Full-Day Daintree Adventure from Port Douglas

Port Douglas

Our guide Johnny was a long-time local who was greeted personally at every stop, And his commentary about life in tropical Queensland was very informative. The crocodile boat ride with Ernie allowed us to meet the real crocodile Hunter of Australia. You won't believe how big those male Crocs can be, from a safe distance across the river, of course.

Quality of Experience

Food

Pre-Ordered plated lunch an optional ice cream stop.

Guides, Drivers and Staff

Transport

Outer Barrier Reef from Reef Marina - Port Douglas

Port Douglas

Visiting The reef was Tom's bucket list And this tour brought us right out to the reef For the full experience. The boat ride is 90 minutes each way. I took my seasick medicine before departure each way which was a good thing. The staff used the time time of the journey out to The reef briefing Everyone on the many activities available. I am a very anxious snorkeler and they had so many expert staff members available at each step of the suiting up. I'm so glad I had that experience. However, the real way to see what's under the water is the semi-submersible which I rode twice.

Quality of Experience

Food

Full buffet lunch.

Guides, Drivers and Staff

Transport

Everything was perfect! Our trip was better than we hoped. The choice of activities, the pace and the advice suited us perfectly.

Thank you very much to Vicky who was very available before and during our trip

Our guide Vicky did an in credible job and was always washing our trip , weather and. Other developments. We could not had had a better trip and service

Thank you Vicky for planning the perfect Queenstown vacation. We only wish we had more time in New Zealand.
The Queenstown Park Boutique Hotel was lovely. The room was spacious and cozy. They have a happy hour in the lobby from 6-7 pm. Local wine, beer and appetizers, all complimentary. It was a nice way to meet fellow travelers. The breakfast that was included was five star! I had the Mushroom Eggs Benedict two of the days, and fresh squeezed orange juice!
The Milford Sound trip was a highlight! Stunning! The small group coach on the way to the sound gave us a very personalized tour of the New Zealand countryside. Our guide knew all about the the native plants and birds. She was exceptional. The boat ride around the sound was beautiful! We saw huge waterfalls, seals, penguins and dolphins. The flight back to Queenstown was an unexpected treat! The up close view of the glacier and the snow covered mountains would amaze anyone. We spent a day hiking five plus hours on the Routeburn Track. The trail is one of the top hikes in the world. Again, Spectacular. We had another perfect guide. The Queenstown Boat Ride, BBQ dinner and Sheep herding and shearing show is a must do when you visit. The BBQ has local meats and fruits and vegetables. Everything was delicious.
Make sure you are hungry when you go.
My only Regret is that we didn't have more time! Thank you Vicky for planning the Ultimate Adventure!

Great booking tools from kimkim.com. Very quick courteous service from specialist Vicky throughout the process! Great support from her during our time in Australia. Very happy with the quality of the accommodations, tours, and events. Everything went punctually and smoothly. Highly recommend the sounds of silence dinner at Uluru. This was our first time using kimkim and won't be our last.

Hotel Reviews

Crystalbrook Riley

Cairns

Nice modern hotel, great location and view of the ocean

Authenticity & Character

Location

Close to ocean and restaurants

Staff

Cleanliness & Comfort

Sails In The Desert

Yulara

Easy transfer to/from airport. Very nice resort. Great view of Uluru!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Uluru Sounds of Silence Dinner

Uluru

Awesome view of Uluru during sunset and of the night sky. Food was very good. Great service.

Quality of Experience

Night sky in total darkness

Food

Guides, Drivers and Staff

Transport

Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)

Australia

Was a bucket list item for my wife. Lived up to her dreams.

Quality of Experience

Great snorkeling!

Guides, Drivers and Staff

Professional, courteous staff!

Transport

Premium Daintree & Cape Tribulation Day Tour

Australia

Quality of Experience

Guides, Drivers and Staff

Scott was a knowledgeable, humorous guide and very safe driver!

Transport

Comfortable

SEIT | ULURU experience

Uluru

Uluru is way bigger than you think. You don't appreciate it until you are standing next to it. Small group tour was intimate.

Quality of Experience

Small group size

Guides, Drivers and Staff

Dmitri was a courteous, conscientious guide

Transport

Panoramic Sydney Sights - Half Day Tour

Sydney

Great half-day tour to see the main sights. Just enough time to see it all. Great views.

Quality of Experience

Guides, Drivers and Staff

Guide was engaging and humorous

Transport

Sydney’s Hunter Valley Wine Tasting Tour

Sydney

Nice tour, just the two of us and driver/guide Paul

Quality of Experience

Nice variety of wineries to experience. Weather was outstanding.

Guides, Drivers and Staff

Paul was a great guide and very safe driver. Engaging conversations throughout the tour.

Transport