Vicky Steinhardt

An amazing, enjoyable, exciting, and fun-filled trip to Australia, Tasmania, and New Zealand all arranged by our spectacular agent Vicky Steinhardt. She did an amazing job of setting an itinerary to meet all our requests. The pre-arranged tours were all first class and hit the major highlights of the places we visited. In addition, Vicky's suggestions of things to do and see in our free time, and restaurant recommendations, were spot on - plenty of variety. We were especially appreciative when she quickly and seamlessly made new flight arrangements due to a late cancellation by one airline, without interrupting our itinerary. If you want the best experience of Australia and New Zealand, all 4 of us highly recommend kimkim, and Vicky in particular.

Vicky was able to accommodate our ever changing schedule. We were so grateful.

We needed help to plan a trip to Australia and New Zealand in October through November 2025. We didn’t want a multi-city tour that would lock us into a fixed daily schedule, spending our entire vacation with the same dozen people. We had specific interests (animals, culture, museums) and were not interested in the outdoor sports and water activities that are so popular in both countries. KimKim was recommend to us by family members who had taken two successful trips with the help of their agents. Once we’d outlined what we had in mind, KimKim hooked us up with Vicky, their Australia-based agent, to help us work out the details.

Working with Vicky was easy, efficient, and even fun. We said where we wanted to go and what we wanted to see and when we needed free days to meet up with friends and family. She helped us shape the schedule, arranged all in-country flights and transportation, and tours she knew would be good fits for us. After about a month we had a plan that produced the trip of a lifetime! Once, when we had a problem (of our doing), Vicky jumped in immediately and resolved it for us in less than two hours. Hotel choices were excellent. Full- and half-day tours were led by experienced guides in clean, comfortable vehicles.

Our experience with KimKim was great. The KimKim website is easy to use and served as a great reference as we traveled. Vicky was a terrific agent who kept the ball rolling as we planned the trip together, patiently guiding us through all the details needed for an stress-free international trip.

Vicky who organised our Australia New Zealand trip did an amazing job well organised good attention to detail and kept in touch and was always available on the phone to help us she was brilliant and I would highly recommend her .
The guides were all good particularly Arthur who did our ocean trip and Phillip island trip was very good and looked after us well .
Nicky who took us to the tropical forest from port Douglas was excellent
Donna who did Māori luxury trip in Auckland was very good as well .
We had a brilliant 29 days between Australia and New Zealand

Vicky gave us lots of options to choose from when planning our excursions and we were happy with every one of them.
She was quickly responsive while we were in the planning phase, but also during the trip. We had multiple flights within the country and she was on top of them when changes were made by the airlines. She answered innumerable questions we had while we were traveling, always very quickly. It was quite amazing, really.

Hotel Review

The Henry Jones Art Hotel

Hobart

Great location - easy walking to food and central business district. You are on the wharf and in the center of most activities. The hotel is worth "touring" itself - full of art, and there is a free art tour provided. Room was very comfortable and the breakfast was very generous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney

Sydney

Paul was our tour guide and was full of information without us feeling that he was just reeling out a bunch of facts. He had a breadth of knowledge about Australia that made this a good trip with which to start our time in the country. I especially appreciated his explanation of the wildlife and its evolution. We had a lot of tours in the month that we traveled, and his information about the animals, and why what is there, was the most enlightening.

Quality of Experience

Food

we ate a lot of fish and chips - our choice!

Guides, Drivers and Staff

Transport

we had lots of transfers and tours, everything flowed smoothly

Auckland Maori Luxury Tour

Auckland

Donna was our guide and spent the entire day with us - never tiring and allowing us options on what we did. Being Maori herself, and very open to questions, she made this and enlightening and engaging day.

Quality of Experience

Guides, Drivers and Staff

Transport

Foodie Discovery Walking Tour

Melbourne

Dave was great! Yum on the food picks!

Quality of Experience

Food

Guides, Drivers and Staff

Vicky was amazing. She planned such a spectacular trip with a great variety of adventures and just the right amount of free days. Her recommendations were helpful in finding relaxing walks and good food. Vicky even stepped in when one of our flights was canceled to reschedule a group tour to another day so that we could still attend.

Vicky was an excellent planner! Our family of three adults had great accommodations located centrally in each city we visited. Her itinerary was spot on. It was such a treat to have an experienced local person decide on the best tours: Blue Mountain Tour, snorkeling, Opera House, etc.
We absolutely loved having someone meet us at the airports and also bring us to the airports.
We really appreciated Vicky’s recommendations for scenic walks and restaurants. Whenever we were at a loss of what to do next, we’d say “What did Vicky suggest?”
We can’t wait to work with Vicky on our next trip!

My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So many beautiful things to see and do !
Thank you Vicky!!! You gave us a trip of a lifetime!

Hotel Reviews

Shangri-La Sydney

The Rocks

Authenticity & Character

Very modern

Location

Staff

Cleanliness & Comfort

The Playford Hotel

Adelaide

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very conveniently located

Peninsula Boutique Hotel

Port Douglas

Very cute and quaint. Great location!

Authenticity & Character

Location

Beach across the street. Walking distance to downtown

Staff

So helpful. So willing to go the extra mile. Made sure we had everything.

Cleanliness & Comfort

QT Melbourne

Melbourne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kangaroo Island in a Day Tour from Adelaide

Adelaide

Quality of Experience

Guides, Drivers and Staff

Transport

Driver was very knowledgeable and willing to help out.

Phillip Island Penguin Parade Small Group Eco Tour

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

Laneways of Melbourne

Melbourne

Quality of Experience

Guides, Drivers and Staff

Luxe Bus Great Ocean Road with Wildlife Wonders

Melbourne

Quality of Experience

O

Guides, Drivers and Staff

Transport

Daintree Afternoon and Nocturnal Tour

Australia

The tour was canceled due to rain causing too high water levels for the ferry. The tour guide took us to a different part of the rainforest which we had 1 hour to spend. Was enough. Not much to see. Was disappointing.

Quality of Experience

Food

We had burgers and fries in Point Douglas.

Guides, Drivers and Staff

Transport

Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)

Port Douglas

Great experience. Lots of animals to see. Our guide took us behind the scenes to see and hold baby joeys and pet koalas. Amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Mountains Small Group Tour

Sydney

The Blue mountains are beautiful. And seeing the flocks of cockatoos was amazing. However this is a very physically demanding tour with lots of steps ( in 1 part there were 1000) and no safety rails. It was wet and slippery also. If I had known I would not have taken this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers

Australia

Great experience! The staff were great. There were only 9 of us do we got a lot of personal attention. The water was a little rough due to recent rain. Some people got sea sick.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Foodie Discovery Walking Tour

Melbourne

Quality of Experience

P

Food

Guides, Drivers and Staff

What a great trip. Vicky got it right and gave us just what we were looking for.

Hotel Reviews

Vibe Hotel Sydney

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sudima Auckland City

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Regal Port Douglas

Port Douglas

Right out of the 80s. Physical keys to get in the room. Room on the 3rd floor - elevator was out of commission. Air-conditioned room was just big enough for the bed. The other "room" was out the sliding door (which scraped and rumbled when opening or closing) on a covered but open patio. The pool with waterfalls was cool.

Authenticity & Character

Location

Right downtown Port Douglas close to everything

Staff

Cleanliness & Comfort

Activity Reviews

Sydney City Small Group Walking Tour (Small Group Tour)

Sydney

Our personal walk with Dave was fun and informative. Very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Uluru Sacred Sites, Sunset, BBQ and Star Talk

Uluru

I would have preferred a bit more information about the physical, the flora and fauna. Too much about the culture and religion.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Outer Barrier Reef from Reef Marina - Port Douglas

Port Douglas

Once in a lifetime experience. Education, helicopter ride, snorkeling, submarine - all 10s

Quality of Experience

Food

Guides, Drivers and Staff

Transport