Vio Travel

We are so grateful to Leny for planning an absolutely extraordinary journey through Japan. Every moment—from the vibrant cities to the peaceful countryside—was filled with wonder, discovery, and joy. The itinerary was beautifully paced and thoughtfully curated, allowing us to experience both iconic highlights and more intimate, local treasures.

What truly made the trip exceptional were the incredible guides and experiences Leny arranged for us. Each guide brought Japan to life in their own unique way, sharing not only knowledge but heart. We felt connected, engaged, and constantly inspired.

There were a couple of small details around room types that could have used a bit more attention, but they were far outweighed by the richness and depth of the overall experience.

Thank you, Leny, for giving us a trip we will remember forever—with full hearts and deep gratitude.

I was a little nervous initially booking through the platform, but I could not be happier. Leny made the process so easy suggesting best itinerary for our family trip to Japan. I was given options with an easy feedback process to finalise our trip. Once the trip started Leny ensured daily updates and reminders through WhatsApp which was extremely helpful. Each tour guide we had also reached out two days prior to meeting to double check I had the meeting information and go over the plan. We had great tour guides, amazing experiences and a truly unforgettable trip! Thank you for making it all so easy!

Our experience with KimKim was fantastic. From planning to guidance while traveling, we felt very supported. Leny was very helpful and made some last minute changes to accommodate us without hesitation. The local guides and hotels were great. The peace of mind that came with having Leny help plan and keep us on track enabled me to relax and enjoy my vacation! If you are on the fence about using KimKim, I would highly recommend.

Activity Review

Best of Shibuya Food Tour

Tokyo

My daughter and I loved this experience! Clara was such a great guide. We were able to experience a wide variety of foods from wonderful locations that would have been impossible for us to explore on our own in one evening! Her knowledge of the food and area was excellent and she shared so much that added to the experience. Would highly recommend!

Quality of Experience

Clara was fantastic!

Guides, Drivers and Staff

She was so friendly and knowledgeable!

When we first began planning our itinerary for Australia, it was a bit overwhelming…so many beautiful places to go in just 2 weeks! But we were extremely fortunate to have found Vicky and kimkim who made planning a dream. She was spot on when we let her know our interests and came up with an amazing itinerary that was perfect for us! Communication was excellent, and in spite of a few rainy days, what we were able to see and do was fantastic, especially with our gifted guides in Sydney, Uluru, Melbourne, the Blue Mountains, Port Douglas, and along The Great Ocean Road. One of our favorite experiences was snorkeling at the Great Barrier Reef, and Vicky selected the perfect company to take us there. The ABC snorkeling charter was fantastic, with our guides who were extremely knowledgeable and entertaining. Sunrise at Uluru was spectacular, as was the lovely evening dinner and viewing with our guide who spotlighted all to see in the beautiful night sky.
Many thanks to Vicky and Kimkim for a perfect trip, which will leave us with so many beautiful memories.

Hotel Review

Peninsula Boutique Hotel

Port Douglas

This was our favorite hotel. It was just across from the ocean and in walking distance to many wonderful restaurants and shops. The pool area was lovely, especially in the evening. Breakfast was wonderful, and we had free access to bikes to get to the area where we would take our snorkeling trip.

Authenticity & Character

Location

Close to places we could walk or ride bikes to.

Staff

Everyone that provided services of any kind was exceptional.

Cleanliness & Comfort

Beds were so comfortable, there was a nice balcony and amenities.

Activity Reviews

Uluru Sacred Sites, Sunset, BBQ and Star Talk

Uluru

One of our favorites !

Quality of Experience

Incredible scenery

Food

Guides, Drivers and Staff

Knowledgeable and thorough

Transport

Comfortable

Laneways of Melbourne

Melbourne

Love the artwork everywhere! Guide was great!

Sydney City Small Group Walking Tour (Small Group Tour)

Sydney

Lots of great information

Quality of Experience

Lots of history and knowledge on the part of the guidses

Guides, Drivers and Staff

Very knowledgeable and entertaining

Transport

Transport was entertaining and safe

Sydney Opera House Tour

Sydney

The guide was exceptional and the opera house was very beautiful, inside and out.

Quality of Experience

An excellent guide with wonderful delivery of information

Guides, Drivers and Staff

Personable and easy to understand

Transport

Kata Tjuta Small-Group Tour Including Sunrise and Breakfast

Uluru

Sunrise was spectacular, but chillier than expected. Breakfast was okay, but it was very windy and cool outside.

Quality of Experience

Guides, Drivers and Staff

Transport

Foodie Discovery Walking Tour

Melbourne

This tour was so much fun and we enjoyed the food treats. Our guide was exceptional and thorough.

Quality of Experience

A fantastic guide and fun to share the local delicacies

Food

Everything!

Guides, Drivers and Staff

Transport

Walking was our transportation, but it was easily doable.

Blue Mountains Small Group Tour

Sydney

Weather did not cooperate so lots of clouds obscuring views, but the information was very good.

Quality of Experience

Lots of information

Guides, Drivers and Staff

Transport

It was a long trip but the information was good

Classic Kuranda - Ex Port Douglas

Port Douglas

Finding our way to start was somewhat confusing, but that was because there had been adjusted, but it worked out fine.

Quality of Experience

Scenery was lovely

Guides, Drivers and Staff

Good information

Transport

Comfortable

Luxe Bus Great Ocean Road with Wildlife Wonders

Melbourne

The road was so scenic and photos are amazing.

Quality of Experience

Beautiful photos

Guides, Drivers and Staff

Just the two of us with a driver, and he accompanied us as we moved from place to place

Transport

Comfortable and on time

Small Group Kuranda Tour

Port Douglas

It was a bit longer than expected but we enjoyed the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Yarra Valley Wine and Winery Full day Tour

Melbourne

We enjoyed touring the area and the wineries and meeting some other guests. It was a nice wind down (or “wine down”) for the last day in Australia.

Quality of Experience

Guides, Drivers and Staff

Transport

Premium Daintree & Cape Tribulation Day Tour

Australia

Enjoyed the boat ride and seeing the crocodiles as well as the creeks

Quality of Experience

Guides, Drivers and Staff

Good information and safety

Transport

ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers

Australia

This was one of our favorites. The guides were exceptional and we saw lots of beautiful creature and life under the sea.

Quality of Experience

So much fun !

Food

Nice that provided us yummy sandwiches!

Guides, Drivers and Staff

They were fun and very professional.

Transport

There was not a negative aspect in any part of my travel experience. Leny gave a first class treatment and was there any time we needed anything along our trip. She made our 10 day trip to Japan as hassle free as one could make it. I will never plan a trip unless I have the help of Leny or the kimkim team. If looking to book a trip, rest in peace knowing you can make that journey and have everything you’ll need from start to finish. The knowledge Leny possessed and the tour guides she planned out for us were all 5 star experiences. Thank you for making our trip a true trip of a lifetime!

Vicky was amazing to work with on our Australian Adventure. Our plans were more last-minute rather than months out. She was able to get us where we wanted and when in spite of it being peak travel season. If things came up, she worked on coordinating results right away. Thank you for working through the details and creating a memorable travel experience that we already treasure dearly.

Hotel Review

Reef View Hotel

Whitsunday Islands, Queensland

This was an excellent hotel in the middle of our trip that was beautiful, relaxing, and energizing for us. We loved being in front of a quiet bay and enjoyed lots of ocean time, which was much needed. It felt like we were on a Tahitian vacation right in Australia.

Authenticity & Character

The setting overlooks a quiet bay with stunning views.

Location

Perfect escape from the big city vibe for a few days.

Staff

Everyone was professional, friendly, courteous, and patient with guests.

Cleanliness & Comfort

Our room was clean, the resort is clean, and the golf carts to get around were great fun.

Activity Reviews

Panoramic Sydney Sights - Half Day Tour

Sydney

Sydney Opera House Tour

Sydney

Completely fascinating! We loved it and was able to hear someone practicing the pipe organ while we toured the concert hall. We loved learning the history behind this gorgeous edifice. It is so stunning in person.

Blue Mountains Small Group Tour

Sydney

Daintree Afternoon and Nocturnal Tour (ex Port Douglas)

Australia

We enjoyed our tour group and guide. They were a wonderful group and we all enjoyed getting to know each other. The Daintree Tour was educational, relaxing, and interesting.

Leny and her team were extremely responsive and always available for anything that came up during our trip. They made sure that we had everything we needed and followed up on any last minute changes that had to be made to the arrangements. Overall, they did a great job and we had a wonderful experience in Japan.

Leny did a great job planning and the whole team provided excellent support while we were in Japan.

Hotel Reviews

Dusit Thani Kyoto

Great hotel but the location is not ideal. Perhaps something in Gion would have been better.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Okura Tokyo

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fufu Hakone

Hakone

Cool and interesting authentic Japan experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Aoyama Grand Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Mt. Fuji and Hakone Full Day Tour with English Speaking driver (Private)

Japan

Harry was great and Hakone beautiful. But lots of car time -- maybe a bit too much.

Half-Day Tokyo Tour with English-Speaking Guide

Tokyo

Probably the weakest link in the itinerary. Guide's English was not great. We spent a lot of the day on the subway going from location to location, which could have been better curated.

Quality of Experience

Guides, Drivers and Staff

Transport

Best Of Shibuya Food Private Tour - Evening

Tokyo

Half-Day Kyoto Tour with English-Speaking Guide (Private)

Kyoto

Good, well-informed guide. But we really only saw the Nijo-jo castle,

Hidden Arashiyama Nature Half-Day Tour

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto Nishiki Market Food Tour - Daytime (Private)

Kyoto

We would like to thank Vicky for all her attention and help before, during, and after our adventure in Australia and New Zealand.

Vicky paid particular attention to our interests, which were adventure and nature, and planned attractions and destinations according to our interests.

She created an itinerary that was planned hour by hour, minute by minute, to maximize our time.

The destinations, attractions, guides, and transportation arrangements exceeded our expectations, as did the accommodations, which were very comfortable, welcoming, and well-located.

We would like to highlight the flexibility with which she accommodated our wishes and handled changes before and during our adventure.

Thanks to Vicky, our family vacation in Australia and New Zealand was a success.

Activity Reviews

Private Penguins, Koalas and Wildlife (Phillip Island) from Melbourne

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

Hot Air Balloon Ride Melbourne

Melbourne

Have dome balloon many times before, but doing it oer Melbourne with such a good team of pilots was jsut amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)

Port Douglas

Our Guide Jazmin was the best. Patient, knowledgeable and lovely.

Quality of Experience

Guides, Drivers and Staff

Transport

ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers

Australia

Snorkling the Great Barrier Reef, another dream come true.

Quality of Experience

Food

Guides, Drivers and Staff

Transport