Vio Travel

Really enjoyed planning this amazing first trip to Japan. Marii listened to all of my requirements and helped me put together a trip that was memorable for all. We did encounter some glitches, but she rectified them and in the end everything worked out well
Tokyo stay at the Indigo Shibuya was amazing. The meiji shrine shinto ritual tour is highly recommended. We toured Tokyo on the east side with Molly and Yuri and had a great time exploring all the food choices and getting their recs for shopping and dining places in Asakusa and Akihabara. The sumo wrestling is just a fun family event so would rec.
Hakone Ryokan was superb and relaxing as an in between city stay
Kyoto was a favorite and we enjoyed our Tea Ceremony the most. The Gion tour was not necessary as we could have done on our own. The Thousands Tokyo is very well situated near the station allowing us quick in and out for exploration.
Hiroshima/Miyajima tour was well executed by our personal tour guide yuko who kept us on track but never made us feel rushed.
All of our train tickets were purchased ahead of time and we used our suica card for metro and short travel distances which worked great. Our guides were a big help in helping us navigate all this when asked.
I highly rec Kim Kim for those travelers that need some help with coordinating hotels, transfers and ideas for tours. I was fully involved in all the decision making with Marii guiding me along the way.
I really enjoyed our 2 main chats to put together all the days and tours which helped personalize our trip.
We were exhausted at the end of the day but really enjoyed the whole trip and will be back to Japan to enjoy at a bit of leisure. Awesome country with amazing people who were very welcoming.
We returned back to Tokyo for another day and loved the Wagyu beef and sake tasting tour. Probably should have done earlier in our tour so we could enjoy the correct sake for the rest of the trip!

My favorite activities were the knife making and the gold leaf chopsticks. I really liked all the wood I saw in Japan. Tons of the signage is just a large slab with their name on it. I did bonk my head fairly hard by looking down at the floor construction while walking through a samurai house, the wood working was fascinating. The ceiling height not so much. 4 out of the 5 places we stayed were absolutely incredible, top notch. The hyatt in kanizawa, was not bad by any means. It's just the other 4 were much better.

Everything tour wise went great, each guide met us in our lobby and had local/native knowledge of the areas we toured. I asked each day if the driver would eat lunch with us, and was told no, and that I should not get him a lunch from the restaurant. That felt strange to me.

So much of the history has burned down and been rebuilt, but it was neat to see things that had survived

I cannot recommend Leny enough! From the very beginning, she took the time to get to know both me and my daughter and what we hoped to experience on our mother-daughter trip to Japan. She truly listened to our interests and created a personalized itinerary that was perfect for us. She arranged our train tickets, coordinated activities, and handled so many details that made the entire trip stress-free.

What really set her apart was the support her and her team provided while we were actually in Japan. Whenever we had questions or needed guidance, we could reach out through WhatsApp and receive quick, helpful assistance. It truly felt like we had someone looking out for us every step of the way.

Leny is incredibly kind, friendly, knowledgeable, and genuinely cares about creating meaningful travel experiences. Thanks to her, my daughter and I were able to enjoy an unforgettable trip together and make memories that will last a lifetime. Her attention to detail, responsiveness, and personal touch made all the difference. I would absolutely use her services again and highly recommend her to anyone planning a trip to Japan or any other destination.

It was fine. Leny booked the things we asked her to and, for the most part, they were executed on as planned (there was only one issue, where the driver was 30 minutes late and we were notified 10 minutes before the tour was supposed to start and no one ever explained what happened).
The recommended tours and activities were pretty good, they didn't feel particularly geared for children (like the ramen cooking class started with a 20 minute lecture on ramen, which isn't really what kids want) even though we had specifically requested them for kids.
I would have liked more direction on what we should be doing, there was very little of that, just booking what we asked, maybe that's all they are supposed to do but it would have been nice to have some guidance. For example, I showed the itinerary to a friend who pointed out we didn't have Fushimi Inari in our plans for Kyoto but KimKim never mentioned this at all.
Overall, it was executed fine, communication with the local specialist was good and easy in the app, but for the very high price (they mark up all the tours extravagantly AND charge you a fee which is a percentage of the marked-up tours), I think I was looking for something more.

Leny was absolutely amazing. She was patient, listened well, and did the best job planning.

Hotel Reviews

&Here TOKYO UENO

Tokyo

Loved it. Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karaksa hotel grande Shin-Osaka Tower

Osaka

Hotel was great. Beautiful space. They were delayed on check in. A bit far from things

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Intergate Kyoto Shijo Shinmachi

Kyoto

Very clean, loved the room, a bit far from things though

Authenticity & Character

Location

Staff

Cleanliness & Comfort

PROSTYLE RYOKAN TOKYO ASAKUSA

Tokyo

Loved this space, the traditional style, and location. Breakfast wasn't my favorite.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Osaka Local Foodie Walking Tour in Dotonbori and Shinsekai

Japan

We got sent to the wrong location. the guide was rushed. He didn't seem that interested.

Quality of Experience

Guides, Drivers and Staff

Welcome to Osaka

Japan

Full Day Kyoto and Nara Tour with English Speaking Guide and Vehicle (Private)

Japan

Loved it. However, our guide could have been a bit better.

Quality of Experience

Guides, Drivers and Staff

Transport

Tea Ceremony in Kyoto (Private)

Japan

It was good. However, it felt like it was lacking and a bit quick.

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour

Kyoto

We loved this tour guide. It rained all day, but it didn't affect our day. She pushed through and so did we.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sushi Making Experience: Craft Authentic Sushi

Kyoto

What an amazing couple. We felt welcomed and stayed after to chat. They recommended some great places/.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip from Tokyo to Mount Fuji with an English-Speaking Driver

Tokyo

Masa listened and gave us the best experience. He was patient and we enjoyed the day with him

Quality of Experience

Guides, Drivers and Staff

Transport

Best of Shibuya Food Tour

Tokyo

We had the best food and the guide was informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Half-Day Walking Tour: EasternTokyo Your Way (by Public Transportation)

Tokyo

Had the best time with Lisa. Got to feel what it was like to be a local. She was super fun. The tour was tailored for us.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome (Yokoso) to Tokyo!

Tokyo

Driver was awesome. He was punctual and it was a smooth drive.

Quality of Experience

Guides, Drivers and Staff

Transport

Our 15-day trip to Japan was incredible, and Marii made the entire planning process easy and stress-free. She provided great suggestions that we incorporated into our itinerary, and we loved how the trip included a little bit of everything—from traditional cultural experiences to modern attractions.

The tours were fantastic and gave us a well-rounded experience of Japan. Highlights included a tea ceremony, a food tour, and exploring different regions and aspects of Japanese culture. We also appreciated having free time built into the itinerary, along with Marii's excellent recommendations for places to visit, restaurants to try, and activities to enjoy on our own.

I would also like to recognize the wonderful guides we had throughout our trip. Every guide was knowledgeable, engaging, and welcoming. They made us feel comfortable from the start and helped create memorable experiences in each destination.

One of the highlights of our trip was our tour of Hakone and Mt. Fuji with Masashige. He took us to several beautiful viewpoints to see Mt. Fuji and shared fascinating information along the way. Seeing Mt. Fuji from these locations was truly unforgettable and one of the biggest highlights of our trip.

We were also pleasantly surprised by Kanazawa and Hiroshima. These destinations offered a different pace and were less crowded, allowing us to experience another side of Japan. Yoshiko, our guide in Kanazawa, and Lisa, our guide in Hiroshima, made these tours especially meaningful through their knowledge, storytelling, and passion for the local history and culture.

Another guide who left a lasting impression was Moeka during our Kyoto Arashiyama Bamboo Forest and Garden Tour. She had such wonderful energy and thoughtfully took us to quieter locations before visiting the bamboo forest. One of the most memorable parts of the tour was learning traditional calligraphy. She wrote our names in Katakana and guided us as we practiced writing them ourselves. It was a relaxing, unique, and unforgettable experience.

Hakone also deserves a special mention. The scenery was absolutely beautiful, and being surrounded by mountains and nature was the perfect way to slow down, disconnect, and appreciate Japan's natural beauty. It quickly became one of our favorite places on the trip.

All hotel, transportation, and activity information was easy to access. We experienced a couple of minor issues with Shinkansen tickets and a chopstick-making reservation, but Marii and her team responded immediately and resolved everything quickly. Their communication throughout the trip was excellent, including helpful reminders and detailed instructions before each tour, which made navigating Japan much easier.

Everyone we worked with was kind, knowledgeable, and professional. It was clear that a lot of care and attention went into planning our trip. Thanks to Marii and her team, our trip was smooth, well-organized, and truly unforgettable. We enjoyed every minute of it and highly recommend Marii and her team to anyone planning a trip to Japan.