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Vio Travel

Vio Travel is the first virtual Destination Management Company in Asia/Pacific, offering a hand-picked selection of the region's best travel experiences, unique hotels, and travel packages. With our innovative booking platform, we help travelers easily create unforgettable holidays, whether they are looking for a short trip or a multi-day, multi-country package.

At Vio Travel, our mission is to help travelers connect with amazing local experiences. Our curated collection includes hundreds of unique experiences, transfers, flights, and a carefully chosen selection of unique properties across 12 countries. We believe in offering personalized, one-of-a-kind experiences that immerse travelers in the culture and beauty of the region, leaving them with memories that will last a lifetime.

Vio Travel is part of the following groups: Japan Travel Agents, Australia Travel Agents, Cambodia Travel Agents

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Recent Trip Reviews for Vio Travel

All the guides were great. Leny was fantasti...
Japan | Sep 16 - Sep 22, 2026

D
david b.
Miami, FL | Reviewed on Oct 07, 2026
All the guides were great. Leny was fantastic putting the trip together. She had to make changes on the fly because of a typhoon which changed our itinerary overnight. I would strongly recommend her. Read more

All the guides were great. Leny was fantastic putting the trip together. She had to make changes on the fly because of a typhoon which changed our itinerary overnight. I would strongly recommend her.

Hotel Review
Marufukuro

We never stayed there because of a typhoon

Authenticity & Character
N
Location
Never made it there
Staff
N
Cleanliness & Comfort
N
Activity Reviews
Kyoto Evening Gion Food Tour
Kyoto Evening Gion Food Tour
Kyoto

We did not do the evening tour because of a typhoon which affected our time in Kyoto She was great interesting with different food

Quality of Experience
Guides, Drivers and Staff
Transport
We was poorly informed about our initial meeting place
Tokyo After Dark: Golden Gai Night Walk (2 Hours)
Tokyo After Dark: Golden Gai Night Walk (2 Hours)
Tokyo

He was great Went to bars and had a drink. Bars are very small. Area was weird with lots of young women outside trying to talk to men. Very safe

Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

She was great. Lots of food and interesting food. Enjoyed your company and was knowledgeable Would strongly recommend her and the tour. Lots of walking Need to be in reasonable shape

Quality of Experience
Guides, Drivers and Staff
She was great. Interesting culture
Transport
Transfer from Port of Osaka to Kyoto City Center
Transfer from Port of Osaka to Kyoto City Center
Japan

The driver spoke no English and told us to the front of the department store and the guide was at the back of the store which took 1 hr to meet the guide

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome (Yokoso) to Tokyo!
Welcome (Yokoso) to Tokyo!
Japan

He was fantastic. Fun. Friendly and easy to talk to. Lots of walking Helpful when we were looking for a map. Went to dinner with him to a local restaurant which was great

Quality of Experience
Guides, Drivers and Staff
Transport
Forge Your Own Piece of Japanese Craftsmanship: Traditional Knife-Making Workshop in Kyoto
Forge Your Own Piece of Japanese Craftsmanship: Traditional Knife-Making Workshop in Kyoto
Kyoto

Great guys who were helpful. Hard work. 3 hours it took to make the knifes There were two different places to make the knives. One is for a private lesson and the other is for a group. I would strongly recommend the private lesson. It’s not easy because you pound the steel until the metal is thin

Quality of Experience
Guides, Drivers and Staff
Transport
He was great because we went to the wrong place initially but everything worked out fine
Kintsugi Experience in Tokyo: The Art of Golden Joinery
Kintsugi Experience in Tokyo: The Art of Golden Joinery
Tokyo

Very tedious and difficult It’s not something that you could do on your own It was a very interesting experience which is unique to japan

Quality of Experience
Guides, Drivers and Staff
Transport
We went by taxi. Difficult to get in because the elevator does go down to the basement until the time of the experience
Tokyo Artisan Traditions & Old-Town Discovery with Edo Kiriko Experience with English-speaking guide and Vehicle
Tokyo Artisan Traditions & Old-Town Discovery with Edo Kiriko Experience with English-speaking guide and Vehicle
Tokyo

The etching of glass was interesting and not as difficult as I thought it would be The instructor was great. I would recommend it

Quality of Experience
Great
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Oct 08, 2026
Hi David and Susan, Welcome home! I hope you're both well-rested and settling back in comfortably. Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed your trip overall, especially your time in Tokyo. While I’m sorry the typhoon delayed your cruise arrival and caused you to miss your hotel stay, I’m glad my team and I were able to find a solution. Regarding the transfer from the Port of Osaka, it would have been helpful if we had been notified through... Read more

Hi David and Susan,

Welcome home! I hope you're both well-rested and settling back in comfortably.

Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed your trip overall, especially your time in Tokyo. While I’m sorry the typhoon delayed your cruise arrival and caused you to miss your hotel stay, I’m glad my team and I were able to find a solution.

Regarding the transfer from the Port of Osaka, it would have been helpful if we had been notified through our support space at the time, as we could have assisted in locating your driver more quickly. Nonetheless, I will share your feedback with our local partner so they can continue improving the experience for future travelers.

I’m also glad our partner was able to accommodate the last-minute changes after your overnight stay in Kyoto was no longer possible. I understand the meeting point for the replacement Kyoto market food tour was a bit confusing, and I appreciate you bringing this to our attention. Despite the short notice, our partner did their best to adjust the arrangements so you could still enjoy your time in Kyoto, and I’m happy everything worked out well in the end.

While I’m sorry you missed the wagashi-making experience as you only have a day in Kyoto, I’m delighted to hear that you thoroughly enjoyed the knife-making experience and the food tour in Kyoto. I’m also pleased we were able to adjust the arrangements to ensure you could still make the most of your visit.

It was a pleasure helping you plan this trip, and I’m grateful for the opportunity to be part of your journey. Thank you!

Wishing you both many wonderful memories from this adventure, and I hope I’ll have the opportunity to help plan another trip for you in the future.

Best regards,
Leny

Hannie was outstanding to work with. She ide...
Philippines | Sep 9 - Sep 15, 2026

Cheryl
Cheryl C.
| Reviewed on Oct 06, 2026
Hannie was outstanding to work with. She identified my tour requirements by carefully listening to what I wanted. I was exceptionally pleased with her plans, and the guides were exceptional. Please know that I am a travel agent and wanted to experience how Kimkim works before using them for my clients. Their communication with me was flawless while I traveled. That level of support would be important to my clients. Thank you, Hannie! Read more

Hannie was outstanding to work with. She identified my tour requirements by carefully listening to what I wanted. I was exceptionally pleased with her plans, and the guides were exceptional. Please know that I am a travel agent and wanted to experience how Kimkim works before using them for my clients. Their communication with me was flawless while I traveled. That level of support would be important to my clients. Thank you, Hannie!

Hotel Reviews
Moxy Seoul Insadong
Seoul

Loved this hotel. It was like an adult dorm room.

Authenticity & Character
Marriott does a good job in creating a cute character.
Location
Excellent location.
Staff
Outstanding service!
Cleanliness & Comfort
Very clean.
Belmont Hotel Manila
Pasay City

For a day room or a room before an early flight while I was traveling, this hotel was just fine.

Authenticity & Character
Nothing special
Location
Excellent location to the airport.
Staff
Very accommodating.
Cleanliness & Comfort
Clean and acceptable.
Activity Reviews
Bite Into Seoul: A Market Journey (Private)
Bite Into Seoul: A Market Journey (Private)
Seoul

Outstanding curated tour by the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Incheon Airport to Seoul City Center
Transfer from Incheon Airport to Seoul City Center
Seoul

Very pleasant driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Seoul!
Welcome to Seoul!
Seoul

Excellent guide and curated itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Manila: Heritage and Gastronomy Walk Tour (Private)
Explore Manila: Heritage and Gastronomy Walk Tour (Private)
Manila

Exceptional licensed guide and curated itinerary.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to the Philippines – Mabuhay!
Welcome to the Philippines – Mabuhay!
Manila

Outstanding curated tour by the guide. Exceptional licensed guide.

Quality of Experience
Guides, Drivers and Staff
Transport
 Skin and K-Beauty Consultation with a Beauty Expert
Skin and K-Beauty Consultation with a Beauty Expert
Seoul

Exceptional consultation from the skin consultant. They provided wise advice and worked with us to choose affordable, quality products. Outstanding communication.

Quality of Experience
Guides, Drivers and Staff
Transport
Seoraksan Peaks & Sokcho Shores: An Adventure Through Korea's Scenic Wonders
Seoraksan Peaks & Sokcho Shores: An Adventure Through Korea's Scenic Wonders
Seoul

Exceptional tour crafted by the guide. This is an experience many tourists wouldn't consider, but it's well worth the effort—a memory for a lifetime.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanbok Experience & Old Seoul Charm (Private)
Hanbok Experience & Old Seoul Charm (Private)
Seoul

Outstanding guide and driver. The tour delivered exactly what I was looking for. The hidden secrets of Seoul.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Busan City Tour from Seoul by KTX Train
Busan City Tour from Seoul by KTX Train
Seoul

Outstanding tour created by the guide. The tour guide was exceptional and her driver was the same.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Manila City Center to NAIA
Transfer from Manila City Center to NAIA
Manila

On time and communicated well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hannie Ngo
Hannie
Hannie Ngo
Local specialist in Seoul, South Korea | Replied on Oct 09, 2026
Dear Cheryl, Thank you so much for your wonderful review! It was truly my pleasure to plan this trip with you, and thank you for sharing your expectations so clearly, which allowed me to tailor everything exactly the way you wanted. 😊 I've passed your review on to our team, and everyone is delighted to hear such great feedback from you. I've also shared it with all the guides who accompanied you throughout the trip, and they were so happy to read your kind words. Thank you for trusting us... Read more

Dear Cheryl,

Thank you so much for your wonderful review! It was truly my pleasure to plan this trip with you, and thank you for sharing your expectations so clearly, which allowed me to tailor everything exactly the way you wanted. 😊

I've passed your review on to our team, and everyone is delighted to hear such great feedback from you. I've also shared it with all the guides who accompanied you throughout the trip, and they were so happy to read your kind words.

Thank you for trusting us with this trip, and for always taking the time to give us feedback after each excursion. That is incredibly kind and generous of you, and it means a lot to us!

We're looking forward to welcoming you back anytime!

Warm regards,
Hannie

Outstanding!
Japan | Sep 17 - Sep 24, 2026

T
Thomas K.
Omaha, NE | Reviewed on Sep 28, 2026
My trip was amazing! I was fully taken care of through out the whole process and stay thanks to Soleil & kimkim! Would definitely recommend to anyone considering traveling to Japan! Read more

My trip was amazing! I was fully taken care of through out the whole process and stay thanks to Soleil & kimkim! Would definitely recommend to anyone considering traveling to Japan!

Hotel Review
Hotel Metropolitan Tokyo Ikebukuro
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Soleil Ponce-Higa
Soleil
Soleil Ponce-Higa
Local specialist in Kofu, Yamanashi, Japan | Replied on Sep 28, 2026

Thank you so much, Thomas! It was truly a pleasure helping you plan your journey through Japan. I’m so happy to hear that you had an amazing trip and felt well taken care of throughout your stay. Thank you for trusting me and kimkim, and for your kind recommendation. I hope you brought home many wonderful memories, and I would be delighted to welcome you back to Japan someday! ^_^

Great experience and would not hesitate to recommend them to other others visit visiting Indonesia
Indonesia | Aug 31 - Sep 6, 2026

Nancy
Nancy L.
Atlanta, GA | Reviewed on Sep 12, 2026
It was a pleasure to work with Jook and the kimkim team. Because of their detailed planning, our trip went seamlessly. From airport pick up to Tours, boutique, making class, scuba diving, sunrise on Mount Batur, our drivers were there to pick us up and bring us back. We felt safe the entire time. Bali is not easy to navigate and the streets don’t have great signage and are teaching with scooters and traffic jams and so it’s always better to have a local driver. The driver Agong was pleasant,... Read more

It was a pleasure to work with Jook and the kimkim team. Because of their detailed planning, our trip went seamlessly. From airport pick up to Tours, boutique, making class, scuba diving, sunrise on Mount Batur, our drivers were there to pick us up and bring us back. We felt safe the entire time. Bali is not easy to navigate and the streets don’t have great signage and are teaching with scooters and traffic jams and so it’s always better to have a local driver. The driver Agong was pleasant, reliable, and knowledgeable about the different temples and sites that we saw.

Our trip had an interruption because of the eruption of Krakatoa while we were in Jakarta. They were able to help us with last-minute change of plans. I am very glad we used the kimkim team. We had wonderful memories and learned so much about Indonesia.

Hotel Reviews
The Sankara Resort & Spa
Bali

The staff were very helpful and sweet. They had interesting entertainment in the evenings, Restaurant had great food. The spa was wonderful as well. I enjoyed their pool. The one drawback was issues with humidity in the bedrooms and low water pressure in the showers. The hotel staff were very eager to help and remedy the situation.

Authenticity & Character
Entertainment in the evenings with local performers and spa were very charming
Location
The rooms had a view onto a Charmin rice patty, it is not within walking distance of the main center of Ubud
Staff
Always eager to help, great attitude
Cleanliness & Comfort
Humidity issues in our room, some of the bedding had to be changed out because of a musty odor
Sari Pacific Jakarta, Autograph Collection
Jakarta

This hotel had the most incredible brunch I have ever had. They had dishes of Indian, Indonesian, Chinese, Japanese, continental, American. Each breakfast was like a trip around the world. This was also a block away from a great mall that had a lot of interesting Indonesian handcrafts, a food court, and multiple restaurants. The hotel was clean and convenient. The Japanese restaurant there was amazing also.

Authenticity & Character
Beautifully appointed, fabulous breakfast
Location
Close to a great mall
Staff
Very helpful in getting us a ride to yogykarta
Cleanliness & Comfort
Activity Reviews
Jakarta Half-Day Highlights Tour
Jakarta Half-Day Highlights Tour
Jakarta

Catherine was very knowledgeable and her English is very good. She took us through the highlights, the moss was really large and unusual. This was a new experience for us having to wear a scarf and cover-up. We really enjoyed the dioramas in the national Museum, which explained the heritage of Jakarta.

Quality of Experience
It was great to see the highlights of Jakarta in one afternoon
Guides, Drivers and Staff
Katherine was very friendly and open
Transport
Crafting Heritage: A Traditional Batik Painting Experience
Crafting Heritage: A Traditional Batik Painting Experience
Indonesia

This was so interesting to go through the process of applying the wax and painting. I love the experience and the ladies were very helpful.

Quality of Experience
I really love arts and crafts, and they let me create my own pattern
Guides, Drivers and Staff
Very friendly and helpful, their English really wasn’t very strong, but they were very kind and helpful
Transport
He was willing to take me after the class to a jewelry and wood carving store with local artisans
Mount Batur Sunrise by Jeep Adventure
Mount Batur Sunrise by Jeep Adventure
Indonesia

Hated getting up so early, but definitely the pictures were worth it. The guide was an excellent photographer and knew how to take the long exposure photos to get the great shots. The sites were amazing.

Quality of Experience
Food
They serve some cookies and tea before we set out
Guides, Drivers and Staff
Transport
Jeep did not have seatbelts. It is a pretty steep ride up the mountain.
Hidden Beach, Uluwatu Temple & Kecak Dance
Hidden Beach, Uluwatu Temple & Kecak Dance
Indonesia

Kecak traditional dance was interesting, we had overstay our time at the beach so we didn’t get to see the temple

Quality of Experience
Guides, Drivers and Staff
Agong was friendly, knowledgeable, and helpful
Transport
Ubud Cultural & Nature Highlights Tour
Ubud Cultural & Nature Highlights Tour
Indonesia

Beautiful falls, monkey forest was a lot of fun and the monkeys came up to us and it was fun watching them. The Liu coffee plantation was also great and the flights of coffee and tea were amazing.

Quality of Experience
Love the monkey forest, fall were beautiful, Luwat coffee plantation had amazing coffee, and tea
Food
Guides, Drivers and Staff
Agong was knowledgeable and pleasant
Transport
Dive Bali's Iconic East Coast: Tulamben or Amed
Dive Bali's Iconic East Coast: Tulamben or Amed
Indonesia

My daughter loved this experience. The reefs were relatively close to shore so she didn’t have to spend much time on the boat to get to the reef. Staff was friendly and helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Two hour ride from Ubud
Local specialist: Jook Prapassorn
Jook
Jook Prapassorn
Local specialist in Thailand | Replied on Sep 20, 2026
Terima kasih banyak Nancy & Lauren for your thoughtful and detailed feedback of your entire trip plan! It truly means a lot to me and the whole Vio Travel and kimkim team. I’m so happy to hear that you felt safe and well taken care of throughout your trip, especially with the unexpected change of plans in Jakarta.
It was such a pleasure helping you and your daughter discover Indonesia, and I’m delighted that you came home with wonderful memories. I’ll also be sure to share your kind words...
Read more

Terima kasih banyak Nancy & Lauren for your thoughtful and detailed feedback of your entire trip plan! It truly means a lot to me and the whole Vio Travel and kimkim team. I’m so happy to hear that you felt safe and well taken care of throughout your trip, especially with the unexpected change of plans in Jakarta.
It was such a pleasure helping you and your daughter discover Indonesia, and I’m delighted that you came home with wonderful memories. I’ll also be sure to share your kind words with Agong and the rest of the team.
Wishing you both many more wonderful travels ahead, and I hope we’ll have the chance to welcome you back to Indonesia someday! 😊
Warmly, Jook

Well-supported and extremely helpful
Japan | Aug 13 - Aug 24, 2026

A
Andrew P.
Australia | Reviewed on Aug 27, 2026
From initial planning and considering different options, through to the support we had before, during and after the trip, the service has been absolutely amazing. Our guide/trip concierge, Soleil, was wonderful - very patient with our changing plans, made suggestions based on our interests that we would never have thought of, and which were bang on the mark, communicated regularly on the app, by a messaging app, and video chat, and we were lucky enough to meet in person, when she was lovely... Read more

From initial planning and considering different options, through to the support we had before, during and after the trip, the service has been absolutely amazing. Our guide/trip concierge, Soleil, was wonderful - very patient with our changing plans, made suggestions based on our interests that we would never have thought of, and which were bang on the mark, communicated regularly on the app, by a messaging app, and video chat, and we were lucky enough to meet in person, when she was lovely and helpful. We could not have hoped for better and felt very well supported and looked after throughout. Fully recommend this service to anyone considering booking a trip abroad.

Activity Reviews
Welcome (Yokoso) to Tokyo!
Welcome (Yokoso) to Tokyo!
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Osaka
Welcome to Osaka
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Kimono wearing and Tea ceremony (Sado) in Kyoto (Private)
Kimono wearing and Tea ceremony (Sado) in Kyoto (Private)
Japan
Quality of Experience
Guides, Drivers and Staff
Absolute Osaka Food Tour
Absolute Osaka Food Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Local specialist: Soleil Ponce-Higa
Soleil
Soleil Ponce-Higa
Local specialist in Kofu, Yamanashi, Japan | Replied on Aug 27, 2026

Andy!! 🥹 Thank you so much for this!! This honestly made my day. 😊

It was such a pleasure planning everything with you and Daryl and I’m really happy that everything came together and that you both felt looked after throughout the trip.

And I’m especially glad we actually got to meet in person after all those messages and video calls! ^^

Thank you again for trusting me with your trip and for taking the time to write such a lovely review. I really, really appreciate it. 🥹🙏🏽

Hope you and Daryl are getting some proper rest now after Japan! 😊

Cheers!
Soleil

Soleil was awesome.So responsive and amazing...
Japan | Aug 6 - Aug 18, 2026

S
Shubham G.
San Jose, CA | Reviewed on Aug 19, 2026

Soleil was awesome.
So responsive and amazing

Local specialist: Soleil Ponce-Higa
Soleil
Soleil Ponce-Higa
Local specialist in Kofu, Yamanashi, Japan | Replied on Aug 19, 2026

Thank you so much, Shubham and Akanksha! 😊 It was such a pleasure helping with your Japan trip, and I really appreciate you taking the time to leave such a lovely review.

Wishing you many more wonderful travels together, and hopefully Japan sees you again someday!

South Korea in 9 days!
South Korea | Jul 9 - Jul 17, 2026

M
Meghan D.
Atlanta, GA | Reviewed on Aug 12, 2026
Hannie did such a great job planning our tours in Korea and picked the best guides and drivers for our family. She was also always available whenever we had questions, both before and during our trip, which we really appreciated. For our guided day in Busan, our guide was Ms. Son Eunjeong, and she was absolutely wonderful. She was so good with our kids and made the day fun and interesting for everyone. We explored the market, visited Gamcheon Culture Village, rode the beach train, and... Read more

Hannie did such a great job planning our tours in Korea and picked the best guides and drivers for our family. She was also always available whenever we had questions, both before and during our trip, which we really appreciated.

For our guided day in Busan, our guide was Ms. Son Eunjeong, and she was absolutely wonderful. She was so good with our kids and made the day fun and interesting for everyone. We explored the market, visited Gamcheon Culture Village, rode the beach train, and learned so much about the history of Busan. She knew all the best photo spots and took lots of family pictures for us throughout the day, which we really appreciated. She also recommended some great ice cream that the kids loved. At the market, she even helped my husband find a pair of shoes he was looking for.

Our driver in Busan was wonderful too. She was a very safe and careful driver, and we really appreciated that she had a car seat ready for our child. We felt very comfortable with her driving us around all day.

In Seoul, Hannie booked a food tour for us with Jay, who was also fantastic. He was flexible, great with the kids, and had so many good recommendations. Our kids still talk about the donuts he got for them and the dried strawberries we found at the market! He even arranged a stop at an art museum for our kids, which was such a thoughtful addition to the day.

We really appreciated how well Hannie matched us with guides and drivers who understood what works for a family traveling with kids. Everything felt personal and well planned, and knowing Hannie was always available if we needed anything made the trip that much easier. We had a great experience in both Busan and Seoul and would definitely recommend her.

Local specialist: Hannie Ngo
Hannie
Hannie Ngo
Local specialist in Seoul, South Korea | Replied on Aug 13, 2026
Hi Meghan and Matt, Thank you so much for taking the time to write such a beautiful, detailed review. It genuinely made my day! I've read it more than once, and I keep smiling picturing your family's day with Eunjeong and Jay. My team and I are beyond happy to know you had such a wonderful experience across Seoul and Busan, and that what left the strongest, most lasting impression on you were the people of South Korea. That's exactly what we hope every family feels — that the trip becomes... Read more

Hi Meghan and Matt,

Thank you so much for taking the time to write such a beautiful, detailed review. It genuinely made my day! I've read it more than once, and I keep smiling picturing your family's day with Eunjeong and Jay.

My team and I are beyond happy to know you had such a wonderful experience across Seoul and Busan, and that what left the strongest, most lasting impression on you were the people of South Korea. That's exactly what we hope every family feels — that the trip becomes less about the itinerary and more about the people who made it special. Hearing about the beach train, the market adventures, the ice cream, the donuts and dried strawberries, and even that impromptu shoe hunt with your husband made us smile so much.

I'll admit, there were a few hiccups along the way that honestly had me worried we hadn't fully lived up to what your family deserved. So it means the world to me that you were gracious and kind enough to still recommend us despite that. It's a real gift, and I don't take it for granted.

Thank you again for trusting us with your family's trip, and for the care you put into sharing your experience. We would be so happy to welcome you back to Korea again soon — please know we'll be here whenever you're ready for the next adventure.

With gratitude,
Hannie

Impromptu Japan Family Trip
Japan | Jun 30 - Jul 9, 2026

M
Meghan D.
Atlanta, GA | Reviewed on Aug 12, 2026
Marii did an amazing job planning our family trip to Japan. She planned our time in the Mt. Fuji area, Hakone, Kyoto, and Osaka, and we were really happy with the itinerary. She chose great hotels throughout the trip, and we especially loved the hotels she picked for us in Hakone. She also found tour guides who were a great fit for our family and our kids, which made such a difference. Marii also gave us some really good restaurant recommendations in each place we visited. It was so... Read more

Marii did an amazing job planning our family trip to Japan. She planned our time in the Mt. Fuji area, Hakone, Kyoto, and Osaka, and we were really happy with the itinerary.

She chose great hotels throughout the trip, and we especially loved the hotels she picked for us in Hakone. She also found tour guides who were a great fit for our family and our kids, which made such a difference.

Marii also gave us some really good restaurant recommendations in each place we visited. It was so helpful to have places already recommended instead of trying to figure it out on our own.

She was also available throughout our trip whenever we had questions, which we really appreciated. It was nice knowing we could reach out to her if we needed anything.

Marii made planning and traveling on a big family trip so much easier. We would definitely recommend her to anyone planning a trip to Japan!

Local specialist: Marii McDonald
Marii
Marii McDonald
Local specialist in Japan | Replied on Aug 18, 2026
Hi Meghan, I’m so happy to hear that you enjoyed your 10-day journey through Japan, including the special time catching up with your friends’ family in the Mt. Fuji area! I know you were also busy planning the Korea portion of your trip after Japan, so I truly appreciated how specific, thoughtful, and collaborative you were throughout the planning process. I believe that your active involvement and support played a big part in making the trip such a success. I was also especially touched... Read more

Hi Meghan,

I’m so happy to hear that you enjoyed your 10-day journey through Japan, including the special time catching up with your friends’ family in the Mt. Fuji area!

I know you were also busy planning the Korea portion of your trip after Japan, so I truly appreciated how specific, thoughtful, and collaborative you were throughout the planning process. I believe that your active involvement and support played a big part in making the trip such a success.

I was also especially touched by the heartfelt feedback you and the Noel family shared after your tour together around Mt. Fuji. It was wonderful to know that everyone had such a memorable time.

Thank you again for trusting me with your family’s Japan journey. I hope you’ll come back to Japan again someday-I would be delighted to help you plan your next adventure!

Best regards,
Marii

Helpful and Organized Tokyo Planner-Leny
Japan | Jul 22 - Jul 25, 2026

Joe
Joe O.
Denver, CO | Reviewed on Aug 03, 2026
Leny did a great job helping us organize and plan a Tokyo trip for our group of 7 people. Managing a group of this size takes a lot of coordination, and she kept us well-organized throughout the process.She provided us with a solid variety of activity options to choose from during the initial stages. We really appreciated her flexibility during the planning phase, as she listened to our suggestions and was very accommodating when we needed to make changes to the itinerary.Thanks to Leny’s... Read more

Leny did a great job helping us organize and plan a Tokyo trip for our group of 7 people. Managing a group of this size takes a lot of coordination, and she kept us well-organized throughout the process.She provided us with a solid variety of activity options to choose from during the initial stages. We really appreciated her flexibility during the planning phase, as she listened to our suggestions and was very accommodating when we needed to make changes to the itinerary.Thanks to Leny’s thorough preparation and responsiveness, our trip to Tokyo went smoothly. She is a reliable planner who truly listens to her clients' input.

Our fun activites included go-karting on the streets of Tokyo, visiting the Tsukiji Fish Market, participating in a Japanese traditional tea ceremony, kimonos and all! We also visited a local garden.

Leny created a group chat on WhatsApp for our trip and was available throughout our journey.

Hotel Review
Hotel Groove Shinjuku
Tokyo

Very active part of the city

Authenticity & Character
Location
Close to great restraunts, entertainment and shopping
Staff
Cleanliness & Comfort
Super clean room. Tight quarters but it worked
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Aug 05, 2026
Welcome back home, Joe and family! Thank you so much for your thoughtful review. It was a pleasure helping your group bring this Tokyo adventure to life, and I'm delighted to hear everything came together smoothly. You had such a wonderful mix of experiences, from racing through Tokyo on a go-kart, exploring the bustling Tsukiji Fish Market, and enjoying a traditional tea ceremony to spending time in some of the city's beautiful gardens. Those are the kinds of moments that make a trip... Read more

Welcome back home, Joe and family!

Thank you so much for your thoughtful review. It was a pleasure helping your group bring this Tokyo adventure to life, and I'm delighted to hear everything came together smoothly.

You had such a wonderful mix of experiences, from racing through Tokyo on a go-kart, exploring the bustling Tsukiji Fish Market, and enjoying a traditional tea ceremony to spending time in some of the city's beautiful gardens. Those are the kinds of moments that make a trip memorable.

I especially appreciate your flexibility and collaboration throughout the planning process. Working with a group of seven always comes with plenty of moving pieces, so I'm glad we could build an itinerary that matched everyone's interests while keeping things organized and stress-free.

Thank you for trusting me with your trip and for staying connected through our WhatsApp group along the way. Knowing I could help make your journey easier and more enjoyable means a lot.

Wishing you and your family many great memories from Japan, and I hope to help you plan another adventure someday!

Warm regards,

Leny

My grandson and I had a wonderful time throug...
Australia | Jul 9 - Jul 26, 2026

T
Thomas L.
Ashburn, VA | Reviewed on Aug 01, 2026

My grandson and I had a wonderful time throughout the entire trip to Australia. Thanks to the Kimkim team for all your assistance but most importantly, to Jeab. She was absolutely wonderful. Attentive through out 18 days, she checked in almost daily. As with any trip, there are hiccups and her assistance throughout was outstanding! Thanks Jeab and to the Kimkim team for making this a memorable event in our lives

Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Austral NSW, Australia | Replied on Aug 02, 2026
Hi Thomas, Thank you so much for your kind words! It truly means a lot to me. The Vio Travel team, Kimkim, and I are so happy to hear that you and Maxwell had such a wonderful time in Australia. It was an absolute pleasure helping you plan the trip and supporting you along the way. I'm delighted to have been a small part of creating such a memorable experience for both of you. If you ever start thinking about another adventure—whether it's Southeast Asia, Australia again, or somewhere... Read more

Hi Thomas,

Thank you so much for your kind words! It truly means a lot to me.

The Vio Travel team, Kimkim, and I are so happy to hear that you and Maxwell had such a wonderful time in Australia. It was an absolute pleasure helping you plan the trip and supporting you along the way. I'm delighted to have been a small part of creating such a memorable experience for both of you.

If you ever start thinking about another adventure—whether it's Southeast Asia, Australia again, or somewhere else—please don't hesitate to reach out. I'd be more than happy to help you plan your next journey.

Wishing you and Maxwell all the very best, and thank you again for trusting me with your trip!

Best wishes,
Jeab