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Vio Travel

Vio Travel is the first virtual Destination Management Company in Asia/Pacific, offering a hand-picked selection of the region's best travel experiences, unique hotels, and travel packages. With our innovative booking platform, we help travelers easily create unforgettable holidays, whether they are looking for a short trip or a multi-day, multi-country package.

At Vio Travel, our mission is to help travelers connect with amazing local experiences. Our curated collection includes hundreds of unique experiences, transfers, flights, and a carefully chosen selection of unique properties across 12 countries. We believe in offering personalized, one-of-a-kind experiences that immerse travelers in the culture and beauty of the region, leaving them with memories that will last a lifetime.

Vio Travel is part of the following groups: Japan Travel Agents, Australia Travel Agents, Cambodia Travel Agents

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Recent Trip Reviews for Vio Travel

Fabulous hotels, and expert selection of tour...
Australia | Oct 4 - Oct 15, 2025

Sarah
Sarah P.
Davis, CA | Reviewed on Oct 16, 2025
Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person. The other measure of a travel agent is response to last minute issues, and once... Read more

Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person.

The other measure of a travel agent is response to last minute issues, and once again Vicky came through in a superlative fashion. Our trip plan included an all day rainforest tour in our third City, Brisbane, and by that time in the trip we just wanted to tour on our own. So I messaged Vicky, and she took care of that cancellation for us along with a refund. Much appreciated, and we were able to have a day that suited interests in town.

Everything Vicky arranged happened exactly as we planned And we will certainly recommend her and the Kim Kim team to our friends, and We will use Kim Kim, again when we need this kind of individualized travel planning.

Hotel Reviews
Royal on the Park
Brisbane

We love the retro vintage decor, but the main star is the location across the street from the botanic garden.

Authenticity & Character
Mid-Century modern furnishings in excellent condition.
Location
Cleanliness & Comfort
Our agent booked us a spa suite which included a full living room with a view of the park, in addition to a spa tub room, plus our regular hotel bedroom.
Peppers Beach Club
Port Douglas

One step out our door was a freshwater white sand Beach, which was the perfect place to relax after a day of touring.

Location
Walkable to town and the 4 Mile Beach.
Cleanliness & Comfort
Shangri-La Sydney
The Rocks

The view of the harbor and Opera House was a highlight of the trip. Terrific location in the rocks historical district.

Location
Cleanliness & Comfort
Activity Reviews
Ultimate Brisbane Walking Tour
Ultimate Brisbane Walking Tour
Brisbane

Local sauce is the new kid on the block and they try harder. The staff reached out to us immediately upon booking, and before and after the trip, which gave us a lot of confidence in their organization. Excellent overview of historic Brisbane.

Quality of Experience
Guides, Drivers and Staff
Full-Day Daintree Adventure from Port Douglas
Full-Day Daintree Adventure from Port Douglas
Port Douglas

Our guide Johnny was a long-time local who was greeted personally at every stop, And his commentary about life in tropical Queensland was very informative. The crocodile boat ride with Ernie allowed us to meet the real crocodile Hunter of Australia. You won't believe how big those male Crocs can be, from a safe distance across the river, of course.

Quality of Experience
Food
Pre-Ordered plated lunch an optional ice cream stop.
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Visiting The reef was Tom's bucket list And this tour brought us right out to the reef For the full experience. The boat ride is 90 minutes each way. I took my seasick medicine before departure each way which was a good thing. The staff used the time time of the journey out to The reef briefing Everyone on the many activities available. I am a very anxious snorkeler and they had so many expert staff members available at each step of the suiting up. I'm so glad I had that experience. However, the real way to see what's under the water is the semi-submersible which I rode twice.

Quality of Experience
Food
Full buffet lunch.
Guides, Drivers and Staff
Transport
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

Our driver and guide, helder, was quite charming and informative. Loved the zoo and being out in the mountains for a brief hike.

Quality of Experience
Food
Nice for a box lunch.
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This is a must do for visitors to Sydney since we see it so much from the outside. It was really a thrill to be on the inside of this icon of the country.

The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

This tour gave us the history and orientation to Sydney. The guide was very informative and we could everything she said and ask questions. Excellent Start to our visit to Sydney.

Guides, Drivers and Staff
Local specialist: Vicky Steinhardt

Japan Trip
Japan | Oct 1 - Oct 9, 2025

Cici
Cici L.
Los Angeles, CA | Reviewed on Oct 10, 2025
Since I was taking kids and parents (3 generations) to Japan for the first time and wanted to explore all over, having an expert help with the route and planning was perfect! Leny was great and nailed it with a good blend of guided tours, experiences, and self-exploration days. Loved having all the tickets and reminders communicated in WeChat. Everything was well organized. We can’t wait to return to Japan! Read more

Since I was taking kids and parents (3 generations) to Japan for the first time and wanted to explore all over, having an expert help with the route and planning was perfect! Leny was great and nailed it with a good blend of guided tours, experiences, and self-exploration days. Loved having all the tickets and reminders communicated in WeChat. Everything was well organized. We can’t wait to return to Japan!

Hotel Reviews
MIMARU Suites Tokyo Asakusa

Loved the location! So convenient for good food in every direction of Asakusa! Close to the subway and so convenient to jump on the Ginza line to go to Shibuya or Ginza. The family suite was spacious. The kids loved the tatami mats room!

Authenticity & Character
Location
Convenient
Staff
Cleanliness & Comfort
Gora Kansuiro
Hakone

This was a bit more traditional than I expected and both the public and private onsets were very small. The outdoor onsen had so many mosquitos that ate me alive. The dinner and breakfast were delicious!

Authenticity & Character
Location
The path to the open air onsen was hard to follow and mosquitos everywhere. No where to really walk around and enjoy nature
Staff
Cleanliness & Comfort
Control for mosquitos and one of the bathrooms in our room was broken. Hard to get ready as a family of 6 with 1 toilet.
MIMARU SUITES KYOTO SHIJO
Tokyo

Loved this hotel! Great location close to the subway, Nikishi market, food and shopping. 7-eleven conveniently close too! The family suite was great for my kids and parents. Spacious and had everything we needed and more. The kids loved the tatami room! Having a washer/dryer was convenient. The happy hour was awesome and the coffee/tea machine was a great perk. The kids loved the bingo game for gacha ball prize too. Would definitely stay at Mimaru again!

Authenticity & Character
Traditional kids games in the lobby
Location
Convenient
Staff
Cleanliness & Comfort
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 11, 2025

Hi Cici,

Welcome back home!
Thank you so much for your kind words! I’m so glad to hear that your family’s first trip to Japan was memorable and that the balance of tours and free time worked well for everyone. It was a pleasure planning your journey.

I look forward to helping you explore more of Japan on your next visit!

Warm regards,
Leny

The entire team was very supportive both befo...
Japan | Sep 14 - Sep 19, 2025

J
Joan C.
Chicago, IL | Reviewed on Sep 26, 2025
The entire team was very supportive both before and during our trip. We were very pleased. Our 1/2 day guide of Tokyo, Tatsuki, was extremely accommodating, full of information, and we appreciated the time we spent with him. Our other guides, one for the Shibuya crossing food tour and the other, Yuki, for our Tsukiji Fish Market tour were great as well. We will definitely recommend KimKim to others and will use you again for future travels. Read more

The entire team was very supportive both before and during our trip. We were very pleased.

Our 1/2 day guide of Tokyo, Tatsuki, was extremely accommodating, full of information, and we appreciated the time we spent with him.

Our other guides, one for the Shibuya crossing food tour and the other, Yuki, for our Tsukiji Fish Market tour were great as well.

We will definitely recommend KimKim to others and will use you again for future travels.

Hotel Review
Karaksa hotel grande Shin-Osaka Tower
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Osaka
Welcome to Osaka
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Tokyo Tour with a Multilingual Guide by Public Transportation (Private)
Half Day Tokyo Tour with a Multilingual Guide by Public Transportation (Private)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

The restaurants and food choices were great, but there was too much food! We would have enjoyed sampling food more than full meals at each stop. We were so full that by the 3 stop that we could hardly finish!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Sep 29, 2025

Hi Joan,

Thank you for letting me add more memorable experiences to your Japan trip. I’m so glad you enjoyed them, and it sounds like the food was a real highlight! I appreciate you sharing your feedback. I’d love to help you plan your next adventure.

Warm regards,
Leny

Thanks Vivky and kimkim
New Zealand | Aug 28 - Sep 7, 2025

B
Bastien B.
Australia | Reviewed on Sep 24, 2025

Everything was perfect! Our trip was better than we hoped. The choice of activities, the pace and the advice suited us perfectly.

Thank you very much to Vicky who was very available before and during our trip

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 24, 2025

Thanks so much Bastien
I am so glad you had a great time
Wishing you many more travel adventures ahead
Take care and All the Best
Vicky

Fantastic trip to Japan
Japan | Sep 3 - Sep 12, 2025

Kevin
Kevin W.
Ashburn, VA | Reviewed on Sep 20, 2025
Our travel specialist Leny was awesome! This was a bucket list trip for my friend and I and we really had no idea how to get the most out of our time in Japan. That was were Leny was able to step in and help forge together a great plan to see as much of the country as possible in 9 days. She helped us with all of the details and had great suggestions throughout the planning and even during our trip to help everything go smoothly. We can NOT say enough positive things about the whole... Read more

Our travel specialist Leny was awesome! This was a bucket list trip for my friend and I and we really had no idea how to get the most out of our time in Japan. That was were Leny was able to step in and help forge together a great plan to see as much of the country as possible in 9 days. She helped us with all of the details and had great suggestions throughout the planning and even during our trip to help everything go smoothly. We can NOT say enough positive things about the whole experience. Just a big THANK YOU!!!

Hotel Reviews
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Tokyo

Great location, small room, and we LOVED the breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Our room was spectacular and service is excellent. Only downside is the breakfast at the hotel is not that good.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Sep 22, 2025

Hi Kevin & Carl,

Thank you so much for taking the time to share your thoughts and experiences with me. It was such a pleasure helping plan your 50th friendship trip celebration! I’ve also taken your feedback on the hotels and other details into account, and I hope overall it was a great trip.

Wishing you all the best,
Leny

Our guide Vicky did an in credible job and wa...
Australia | Sep 1 - Sep 16, 2025

A
Alberto L.
Richardson, TX | Reviewed on Sep 17, 2025

Our guide Vicky did an in credible job and was always washing our trip , weather and. Other developments. We could not had had a better trip and service

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 17, 2025

Hi Alberto
Thank you for your feedback
I am.so glad you had an incredible trip and felt looked after along the way.
Wishing you many more travel adventures ahead.
Thanks again
Vicky

Thank you Vicky for planning the perfect Quee...
New Zealand | Sep 6 - Sep 11, 2025

S
Susan V.
Minneapolis, MN | Reviewed on Sep 15, 2025
Thank you Vicky for planning the perfect Queenstown vacation. We only wish we had more time in New Zealand.
The Queenstown Park Boutique Hotel was lovely. The room was spacious and cozy. They have a happy hour in the lobby from 6-7 pm. Local wine, beer and appetizers, all complimentary. It was a nice way to meet fellow travelers. The breakfast that was included was five star! I had the Mushroom Eggs Benedict two of the days, and fresh squeezed orange juice!
The Milford Sound trip was a...
Read more

Thank you Vicky for planning the perfect Queenstown vacation. We only wish we had more time in New Zealand.
The Queenstown Park Boutique Hotel was lovely. The room was spacious and cozy. They have a happy hour in the lobby from 6-7 pm. Local wine, beer and appetizers, all complimentary. It was a nice way to meet fellow travelers. The breakfast that was included was five star! I had the Mushroom Eggs Benedict two of the days, and fresh squeezed orange juice!
The Milford Sound trip was a highlight! Stunning! The small group coach on the way to the sound gave us a very personalized tour of the New Zealand countryside. Our guide knew all about the the native plants and birds. She was exceptional. The boat ride around the sound was beautiful! We saw huge waterfalls, seals, penguins and dolphins. The flight back to Queenstown was an unexpected treat! The up close view of the glacier and the snow covered mountains would amaze anyone. We spent a day hiking five plus hours on the Routeburn Track. The trail is one of the top hikes in the world. Again, Spectacular. We had another perfect guide. The Queenstown Boat Ride, BBQ dinner and Sheep herding and shearing show is a must do when you visit. The BBQ has local meats and fruits and vegetables. Everything was delicious.
Make sure you are hungry when you go.
My only Regret is that we didn't have more time! Thank you Vicky for planning the Ultimate Adventure!

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 15, 2025
Hi Susan,
Wow – what an incredible review! Thank you so much for sharing all the highlights of your Queenstown adventure with me 🌿✨
I’m so glad you loved the Queenstown Park Boutique Hotel – their breakfasts really are something special (Mushroom Eggs Benedict twice is a sign they nailed it!).
I’m thrilled to hear Milford Sound and the Routeburn Track were as spectacular as hoped –The BBQ dinner and farm show are always a favorite too – I’m happy to hear it left you full and smiling.
I’m...
Read more

Hi Susan,
Wow – what an incredible review! Thank you so much for sharing all the highlights of your Queenstown adventure with me 🌿✨
I’m so glad you loved the Queenstown Park Boutique Hotel – their breakfasts really are something special (Mushroom Eggs Benedict twice is a sign they nailed it!).
I’m thrilled to hear Milford Sound and the Routeburn Track were as spectacular as hoped –The BBQ dinner and farm show are always a favorite too – I’m happy to hear it left you full and smiling.
I’m delighted this trip gave you such wonderful memories. Thank you again for letting me be a part of planning your ultimate adventure 💛
Warmly,
Vicky

First time using kimkim, won't be our last
Australia | Aug 31 - Sep 11, 2025

Mark
Mark C.
Seattle, WA | Reviewed on Sep 13, 2025
Great booking tools from kimkim.com. Very quick courteous service from specialist Vicky throughout the process! Great support from her during our time in Australia. Very happy with the quality of the accommodations, tours, and events. Everything went punctually and smoothly. Highly recommend the sounds of silence dinner at Uluru. This was our first time using kimkim and won't be our last. Read more

Great booking tools from kimkim.com. Very quick courteous service from specialist Vicky throughout the process! Great support from her during our time in Australia. Very happy with the quality of the accommodations, tours, and events. Everything went punctually and smoothly. Highly recommend the sounds of silence dinner at Uluru. This was our first time using kimkim and won't be our last.

Hotel Reviews
Crystalbrook Riley
Cairns

Nice modern hotel, great location and view of the ocean

Authenticity & Character
Location
Close to ocean and restaurants
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara

Easy transfer to/from airport. Very nice resort. Great view of Uluru!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Uluru Sounds of Silence Dinner
Uluru Sounds of Silence Dinner
Uluru

Awesome view of Uluru during sunset and of the night sky. Food was very good. Great service.

Quality of Experience
Night sky in total darkness
Food
Guides, Drivers and Staff
Transport
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Australia

Was a bucket list item for my wife. Lived up to her dreams.

Quality of Experience
Great snorkeling!
Guides, Drivers and Staff
Professional, courteous staff!
Transport
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia
Quality of Experience
Guides, Drivers and Staff
Scott was a knowledgeable, humorous guide and very safe driver!
Transport
Comfortable
SEIT | ULURU experience
SEIT | ULURU experience
Uluru

Uluru is way bigger than you think. You don't appreciate it until you are standing next to it. Small group tour was intimate.

Quality of Experience
Small group size
Guides, Drivers and Staff
Dmitri was a courteous, conscientious guide
Transport
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney

Great half-day tour to see the main sights. Just enough time to see it all. Great views.

Quality of Experience
Guides, Drivers and Staff
Guide was engaging and humorous
Transport
Sydney’s Hunter Valley Wine Tasting Tour
Sydney’s Hunter Valley Wine Tasting Tour
Sydney

Nice tour, just the two of us and driver/guide Paul

Quality of Experience
Nice variety of wineries to experience. Weather was outstanding.
Guides, Drivers and Staff
Paul was a great guide and very safe driver. Engaging conversations throughout the tour.
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 13, 2025

Thanks so much Mark. I am so glad it lived up to your expectations and you had a great experience all round. It was a pleasure helping you plan your journey.
Wishing you many more travel adventures ahead.
Take Care and All the Best
Vicky

We had a wonderful trip and couldn't have hoped for a better local specialist!
New Zealand | Aug 28 - Sep 7, 2025

Lise
Lise B.
Borough Park, NY | Reviewed on Sep 12, 2025
Vicky was wonderful to work with. She understood exactly the type of trip we were looking for and planned the perfect schedule for us. There was a small hiccup with one of the vendors and some of our plans had to be rescheduled but Vicky was extremely responsive and pragmatic in finding alternative options for us at lightning speed. We only had a few days to spend in New Zealand and Vicky made sure we could see as much of it as possible - we're very grateful and we can't wait to go back! Read more

Vicky was wonderful to work with. She understood exactly the type of trip we were looking for and planned the perfect schedule for us. There was a small hiccup with one of the vendors and some of our plans had to be rescheduled but Vicky was extremely responsive and pragmatic in finding alternative options for us at lightning speed. We only had a few days to spend in New Zealand and Vicky made sure we could see as much of it as possible - we're very grateful and we can't wait to go back!

Hotel Review
Ramada Suites Queenstown
Queenstown

A 3.5 review would be more accurate to be honest. The hotel is well located and the rooms are very spacious and quiet, but the quality of the stay varies a lot based on the side of the building and the floor the room is on. Our room was unfortunately on the ground floor and directly facing the road which wasn't great. A room higher up in the building and on the other side of the building would probably have made a big difference. The room lacked a bit of character - the lighting was pretty agressive and the decoration pretty much inexistent. We were also disappointed by the "cleaning" done daily. We weren't expected a full cleaning of the room but on certain days we questioned whether room service even came (it had, but had barely done any cleaning).

Authenticity & Character
Location
Staff
3.5 would be more accurate
Cleanliness & Comfort
daily room service / cleaning. 3.5 would be more accurate
Activity Reviews
Milford Sound Coach & Nature Cruise from Queenstown with Fly Back
Milford Sound Coach & Nature Cruise from Queenstown with Fly Back
Queenstown (NZ)

Our driver/guide Junior was amazing - extremely knowledgable, funny, he made sure we had the very best experience.

Quality of Experience
Guides, Drivers and Staff
Transport
The Grand Circle Heli Experience
The Grand Circle Heli Experience
Queenstown (NZ)

Our pilot was wonderfuf, very nice, and the alpine landing was unreal.

Quality of Experience
Guides, Drivers and Staff
Transport
4WD & Shotover Jet Combo - Essential Queenstown
4WD & Shotover Jet Combo - Essential Queenstown
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 12, 2025

Hi Lise,
Thank you so much for taking the time to share such lovely feedback 🥰 I’m really happy to hear you had such a great time and got a good taste of what it has to offer 🇳🇿✨ From the scenery to the experiences, it truly is a special place, and I’m so glad you were able to make the most of your days there.

It was an absolute pleasure helping you put the trip together, and I’m delighted I could play a part in making it all come together smoothly. 💫

Wishing you lots more wonderful adventures ahead
Thanks again,
Vicky

Perfect trip!
Japan | Aug 9 - Aug 20, 2025

G
geraldine c.
France | Reviewed on Aug 21, 2025
Leny was very helpful to customize and make MANY changes to our trip based on our requests.
Her team was also there during the actual trip to check up on us and help with any last minute needs.
I highly recommend her!
Read more

Leny was very helpful to customize and make MANY changes to our trip based on our requests.
Her team was also there during the actual trip to check up on us and help with any last minute needs.
I highly recommend her!

Hotel Reviews
Hotel Vista Tokyo Tsukiji

Good location Rooms are quite small.

Location
Staff
Cleanliness & Comfort
Shizutetsu Hotel Prezio Kyoto-Shijo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
hotel MONday Premium Ueno Okachimachi
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Tokyo Tour with English Speaking Guide (Private)
Half Day Tokyo Tour with English Speaking Guide (Private)
Tokyo

Very nice and knowledgeable guide, but his accent in English made it a bit hard to understand him sometime

Quality of Experience
Guides, Drivers and Staff
Sushi Making Experience: Craft Authentic Sushi
Sushi Making Experience: Craft Authentic Sushi
Kyoto
Quality of Experience
Guides, Drivers and Staff
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Aug 23, 2025

Hi Geraldine, welcome back home!

Thank you so much for your thoughtful feedback! I’m happy to hear that the adjustments we made helped shape the trip to fit your requests. My team and I always want to make sure you feel supported, not just during the planning, but also throughout your travels, so it means a lot that you noticed. I appreciate your recommendation and would be delighted to help again whenever you plan your next adventure.

Sincerely,
Leny