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Vio Travel

Vio Travel is the first virtual Destination Management Company in Asia/Pacific, offering a hand-picked selection of the region's best travel experiences, unique hotels, and travel packages. With our innovative booking platform, we help travelers easily create unforgettable holidays, whether they are looking for a short trip or a multi-day, multi-country package.

At Vio Travel, our mission is to help travelers connect with amazing local experiences. Our curated collection includes hundreds of unique experiences, transfers, flights, and a carefully chosen selection of unique properties across 12 countries. We believe in offering personalized, one-of-a-kind experiences that immerse travelers in the culture and beauty of the region, leaving them with memories that will last a lifetime.

Vio Travel is part of the following groups: Japan Travel Agents, Australia Travel Agents, Cambodia Travel Agents

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Recent Trip Reviews for Vio Travel

Vicky was professional, communicative and acc...
Australia | Feb 19 - Mar 6, 2026

C
Christopher B.
United Kingdom | Reviewed on Mar 07, 2026
Vicky was professional, communicative and accommodated all requests when needed. Prompt whenever we had questions.
As a personal opinion a couple of the tour parts we did, did not live up to expectations. However overall the trip was really enjoyable and we would happily recommend Kim Kim and Vicky as a specialist to support.
Read more

Vicky was professional, communicative and accommodated all requests when needed. Prompt whenever we had questions.
As a personal opinion a couple of the tour parts we did, did not live up to expectations. However overall the trip was really enjoyable and we would happily recommend Kim Kim and Vicky as a specialist to support.

Hotel Reviews
Vibe Hotel Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Brisbane
Brisbane
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Daintree Adventure from Port Douglas
Full-Day Daintree Adventure from Port Douglas
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tangalooma Snorkel the Wrecks Day Cruise with Bus Transfers from Brisbane
Tangalooma Snorkel the Wrecks Day Cruise with Bus Transfers from Brisbane
Brisbane
Quality of Experience
Guides, Drivers and Staff
Transport
Lone Pine Koala Sanctuary and Brisbane River Cruise
Lone Pine Koala Sanctuary and Brisbane River Cruise
Brisbane
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt

Expert Service
Australia | Feb 4 - Feb 23, 2026

Donna
Donna S.
Ashburn, VA | Reviewed on Feb 26, 2026

We just returned from our travels in Australia and are still processing all the wonderful activities and experiences. The trip offered us so many memorable moments, and we are grateful for each one.

We wanted to take a moment to express our sincere gratitude for all Vicky's help and expertise in planning our trip. Her attention to detail and careful arrangement of every aspect were impressive, allowing us to simply relax, enjoy, and savor every moment. Her assistance made our experience truly memorable and enjoyable.

Thank you Vicky and kimkim!!

Donna

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 26, 2026

Thanks so much for your kind words Donna. I am so glad you all had a great trip, it was a pleasure planning your adventure.
Wishing you many more travel adventures ahead
Vicky

Great trip. Well planned. Enjoyed the animal ...
Australia | Feb 4 - Feb 23, 2026

C
Carol N.
Ashburn, VA | Reviewed on Feb 26, 2026
Great trip. Well planned. Enjoyed the animal parks and seeing the different animals. The Opera House tour was one of my highlights. Walking tours in the cities were very informative. Just a fantastic trip! Read more

Great trip. Well planned. Enjoyed the animal parks and seeing the different animals. The Opera House tour was one of my highlights. Walking tours in the cities were very informative. Just a fantastic trip!

Hotel Reviews
Adina Apartment Hotel Brisbane
Brisbane
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laneways by Ovolo
Melbourne
Authenticity & Character
OP
Location
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sebel Quay West Suites
The Rocks
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lone Pine Koala Sanctuary and Brisbane River Cruise
Lone Pine Koala Sanctuary and Brisbane River Cruise
Brisbane
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Quality of Experience
lol
Food
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
I
Transport
SEIT Uluru & BBQ Dinner
SEIT Uluru & BBQ Dinner
Uluru
Quality of Experience
I
Food
Guides, Drivers and Staff
Transport
Camel to Sunset
Camel to Sunset
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife, Waterfalls and Wine (Small Group Tour)
Wildlife, Waterfalls and Wine (Small Group Tour)
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Had a hard time understanding this leader. Wish he had a speaker and headsets. Was not able to hear him b cause of the traffic and other people around.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 26, 2026

Thank you very much for your feedback Carol — I’m so pleased to hear you had a fantastic trip. It’s great to know you enjoyed the animal parks and seeing the different animals, and that the Opera House tour was a highlight. I’m also glad the city walking tours were informative and added to the experience.

Thank you again for choosing me to plan your journey.
Vicky

I want to go back to Thailand
Thailand | Oct 25 - Nov 17, 2025

Kevin
Kevin M.
Ashburn, VA | Reviewed on Feb 19, 2026
We had a great 3 weeks in Thailand. Bangkok is worth visiting many times. Our guide for our 5 days in Bangkok, Keng, was truly outstanding. He was very knowledgeable, thorough and conscientious. Our guide in Sukhothai, who told us to call him Football, was also very considerate, knowledgeable and helpful, especially regarding the best photo shots. Loy Krathong and Yi Peng festivals were great experiences. Kimkim took very good care of us. The in-country contacts made sure we always had a... Read more

We had a great 3 weeks in Thailand. Bangkok is worth visiting many times. Our guide for our 5 days in Bangkok, Keng, was truly outstanding. He was very knowledgeable, thorough and conscientious. Our guide in Sukhothai, who told us to call him Football, was also very considerate, knowledgeable and helpful, especially regarding the best photo shots. Loy Krathong and Yi Peng festivals were great experiences. Kimkim took very good care of us. The in-country contacts made sure we always had a comfortable means of transportation. Kudos to Jook also for setting everything up for us.

Hotel Reviews
Royal Orchid Sheraton Hotel & Towers
Bangkok

Centrally located on the Chao Praya river and has its own ferry. Very comfortable, clean rooms and beds. Excellent service. The staff were superb, as was breakfast. Great views of the river from our room.

Authenticity & Character
The staff
Location
Close to almost everything
Staff
Too many to count
Cleanliness & Comfort
Everything
Chiang Mai Marriott Hotel
Chiang Mai

Probably my favorite hotel.

Staff
Legendha Sukhothai Hotel
Sukhothai

Lovely setting, but the beds were uncomfortable. It seemed to me that it was designed for people making a pilgrimage to Sukhothai. And that is perfectly fine. It’s a beautiful facility. The pool was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were hard
Local specialist: Jook Prapassorn
Jook
Jook Prapassorn
Local specialist in Thailand | Replied on Feb 20, 2026
Sawasdee ka Kevin and Catherine,
Thank you so much for your lovely review — it truly means a lot to all of us at Vio Travel and kimkim.
I’m so happy to hear you and Catherine had such a wonderful three weeks in Thailand! Bangkok really is a city worth visiting again and again, and I’m delighted that Keng and Football made your time in Bangkok and Sukhothai so memorable — especially with their knowledge and eye for the best photo spots.
How special to have experienced both Loy Krathong and Yi...
Read more

Sawasdee ka Kevin and Catherine,
Thank you so much for your lovely review — it truly means a lot to all of us at Vio Travel and kimkim.
I’m so happy to hear you and Catherine had such a wonderful three weeks in Thailand! Bangkok really is a city worth visiting again and again, and I’m delighted that Keng and Football made your time in Bangkok and Sukhothai so memorable — especially with their knowledge and eye for the best photo spots.
How special to have experienced both Loy Krathong and Yi Peng — truly magical festivals. I’m also glad everything ran smoothly behind the scenes so you could travel comfortably throughout.
It was my absolute pleasure to plan this journey for you, and I would be so happy to welcome you back to Thailand anytime.
Cheers, Jook

Australian Highlights - Uluru, Port Douglas and Sydney
Australia | Dec 10 - Dec 20, 2025

Sean
Sean M.
Newark, NJ | Reviewed on Feb 17, 2026
Despite the 42° temperature, the 12 km hike around Uluru was great. From the guide, we learned about the aboriginal legends associated with Uluru.
Had great day sailing out to the Great Barrier Reef from Port Douglas.
In Sydney, we enjoyed a tour of the Opera House where we peeked in on a rehersal for the ballet, Sleeping Beauty. On a tip from the guide, we were able to get tickets to the afternoon performance and got a discount by showing the tickets for the guided tour.
In Sydney,... Read more

Despite the 42° temperature, the 12 km hike around Uluru was great. From the guide, we learned about the aboriginal legends associated with Uluru.
Had great day sailing out to the Great Barrier Reef from Port Douglas.
In Sydney, we enjoyed a tour of the Opera House where we peeked in on a rehersal for the ballet, Sleeping Beauty. On a tip from the guide, we were able to get tickets to the afternoon performance and got a discount by showing the tickets for the guided tour.

In Sydney, we had a couple of lovely meals at Love.Fish and Fish at the Rocks. On our last day, we really enjoyed our walking tour of Sydney. Just the two of us and our guide.

Hotel Reviews
Shangri-La Sydney
The Rocks

Great Service, good locationand quick check in process. Amazing buffet breakfast but can be busy on the weekend.

Authenticity & Character
Location
Staff
Very helpful. Took care of our luggage while we were away for a few days
Cleanliness & Comfort
Sails In The Desert
Yulara
Authenticity & Character
Very modern decor with a large patio and swimming pool
Location
Located in a complex only a few minutes from the airport. Close by to a coffee shop and restaurant as well as a small grocery store. A few gift shops to pick up gifts and souvenirs.
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

Small boutique hotel. Comfortable room which included a fridge, dishwasher, and microwave. Quiet location with views of the beach. Nice breakfast in the morning. During our visit, the restaurant was undergoing a change in management so they were only serving the included breakfast but there are lots of places to eat out or you can buy food at the supermarket.

Authenticity & Character
Location
Close to the main street with lots of eateries and a supermarket.
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Learned a lot about the history of the construction of the opera house and the unique material and engineering that was used.

Quality of Experience
Guides, Drivers and Staff
Outback Sky Journeys - Astro Tour
Outback Sky Journeys - Astro Tour
Uluru

Unfortunately, the tour was cancelled due to cloudy skies but the costs were reimbursed quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Classic Kuranda - Ex Port Douglas
Classic Kuranda - Ex Port Douglas
Port Douglas

Unfortunately, the company that was supposed to pick us up that morning failed to show up because they made an error in the date. However, it was probably for the better as the area was hit by torrential rains and strong winds. We learned later that the cable car ride and train ride were cancelled that day because of the inclement weather. After a quick Whatsapp message to Vicky, everything was sorted and a refund was issued.

SEIT Uluru Trek
SEIT Uluru Trek
Uluru

Up at 4:45 a.m. so as to arrive at Uluru before sunrise to avoid the heat.

Guides, Drivers and Staff
Learned a lot about stories and legends of the aboriginal people from a very knowledgeable guide
Field of Light Star Pass (Sunset)
Field of Light Star Pass (Sunset)
Australia

The bus takes you to a plateau overlooking the plain below with a view of the Field of Lights with Uluru in the background. We were servered canapes and finger food with choice of beer or wine. As the sun set, the led lights began to glow. When darkness fell, we followed the lighted path to walk among the sea lights. The seating was on a narrow bench so we had to balance our food and drink on our laps. Would be better to have a picnic table to sit around. There is a more expensive version of this tour that features a more extensive choice of foods and drink but I don't think it's worth the extra cost. Read mixed reviews of the meal experience. It was very windy on the night we went so hang onto your hats. Even my backpack wad blown away.

Quality of Experience
Guides, Drivers and Staff
Transport
SEIT Kata Tjuta (Sunrise)
SEIT Kata Tjuta (Sunrise)
Uluru

The tour starts at a viewing platform to watch the sunrise over Uluru, then a drive to the base of Kata Tjuta. The guide explained the geological process that created both Uluru and Kata Tjuta. Then we hiked up the trail to a canyon between two of the largest outcroppings

Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Interesting and informative walking tour with our guide who was very knowledgeable and humourous. We were the only couple on the tour so we had a great experience.

Quality of Experience
Guides, Drivers and Staff
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

Enjoyed the 2 hour sail to and from the reef. Those who took part in the snorkling at the reef saw lots of coral and sea creatures. All the swimmers were provided with wetsuits to protect against possible jelly fish stings. Spent a couple of hours or more at the reef and had a ride in a tender to a small sand spit.

Quality of Experience
Food
For the price, we thought that drinks should have been included with lunch. Only coffee or tea was included.
Guides, Drivers and Staff
Transport
Wildlife, Waterfalls and Wine (Small Group Tour)
Wildlife, Waterfalls and Wine (Small Group Tour)
Sydney

The first stop was at a wildlife park where we were able enter before the official opening. Got to spend time up close to the koalas, petthem and get a picture. Lots of kangaroos hopping about. Caught a glimse of a Tasmanian devil in its enclosure. Passed by the Sea Cliff Bridge and then stopped by Bulli Beach for a very filling lunch. There was an opportunity to go for a quick swim in the ocean if you wanted to. After lunch we headed inland to the mountains to the Yarunga Gorge for a short hike to Fitzroy Falls Lookoff. The final stop of the day was a wine tasting with a flight of 5 different wines as well as breads, cheeeses and finger food. Then a long drive back to Sydney

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Port Douglas

Guide was veryknowledgeable about the native plants and animals in Australia

Quality of Experience
Food
Had fresh barramundi fish for lunch at a restaurant deep in the forest.
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 28, 2026

Hi Sean,
Thank you so much for sharing your experience! I'm thrilled you enjoyed such a diverse mix of highlights — from the incredible walk around Uluru (even in the heat!) to sailing on the Great Barrier Reef.
It’s lovely to hear how much you enjoyed Sydney as well.
Thanks again for taking the time to leave a review — it was a pleasure helping plan your trip.
All the Best,
Vicky

Vicky did an outstanding job planning and exe...
Australia | Jan 25 - Feb 2, 2026

R
Richard C.
Chicago, IL | Reviewed on Feb 13, 2026
Vicky did an outstanding job planning and executing our Itinerary!! Read more

Vicky did an outstanding job planning and executing our Itinerary!!

Activity Review
Uluru Sacred Site & Sunset
Uluru Sacred Site & Sunset
Uluru

Tourist trap.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 16, 2026

Thank you so much for your kind review —

It was a pleasure planning your itinerary, and I’m so glad you enjoyed your trip overall. Uluru can be a tricky one to gauge, as it’s an experience people connect with very differently — some find it incredibly powerful, while others feel it’s more commercial than expected.

Thank you again for trusting me with your travels — it truly means a lot.
Warm regards,
Vicky

Perfect New Zealand Adventure -- Thank you Vicky and KimKim!
New Zealand | Feb 2 - Feb 9, 2026

Greg
Greg K.
Ashburn, VA | Reviewed on Feb 11, 2026
We had a terrific time in New Zealand recently and it was in large part to the arrangements that Vicky at KimKim made for us. She recommended and booked hotels in both Aukland and Queenstown; activities in both cities and worked with us to help us create the adventure we wanted in New Zealand. The hotels (Hotel Britomart in Aukland and Sofitel in Queenstown) were beautiful and catered to our every need. The staffs were attentive and engaging. Vicky planned a trip that allowed us time for... Read more

We had a terrific time in New Zealand recently and it was in large part to the arrangements that Vicky at KimKim made for us. She recommended and booked hotels in both Aukland and Queenstown; activities in both cities and worked with us to help us create the adventure we wanted in New Zealand. The hotels (Hotel Britomart in Aukland and Sofitel in Queenstown) were beautiful and catered to our every need. The staffs were attentive and engaging. Vicky planned a trip that allowed us time for curated activities but also time for us to explore and experience New Zealand. The Waiheke Island gourmet wine and food tour was everything we hoped it would be. We had a terrific time with guide Grant and small group of fellow travelers. The real surprise of the trip was how enjoyable the Milford Sound tour was. The views were amazing and Katy, the tour guide did a fantastic job explaining the region, the wildlife and the sights we saw. All around -- this New Zealand trip was an experience we will never forget. We are so grateful for Vicky's care and attention throughout the process. She even spent time with us just prior to travel to go over each day and last minute considerations and suggestions.

Hotel Review
The Hotel Britomart
Auckland

Perfect in every respect. Great staff, terrific room, great restaurant and in the very heart of city by the docks. Wonderful experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milford Sound Scenic Tour & Cruise – Ex Queenstown
Milford Sound Scenic Tour & Cruise – Ex Queenstown
Queenstown (NZ)

Breathtaking views and scenery. Katy our guide and driver was exceptional.

Quality of Experience
Guides, Drivers and Staff
Katy was excellent -- knowledgeable and safe.
Transport
Large, Comfortable Mercedes Van w/Wi-Fi and comfortable seats.
Private Boutique Wine Tour
Private Boutique Wine Tour
Queenstown (NZ)

Phil was a great guide. We enjoyed the day with him. We thoroughly enjoyed our lunch at the vineyard -- the views and ambiance as well as the amazing charcuterie platter that the winery prepared. The tastings were all good. The final tasting at Kinross with Brian was by far the best. Brian was skilled as well as knowledgable on the wine he was sharing.

Quality of Experience
Food
Excellent lunch at the winery's bistro.
Guides, Drivers and Staff
Transport
Waiheke Island - The Gourmet Food & Wine
Waiheke Island - The Gourmet Food & Wine
Auckland

Exactly what we had in mind. Grant the guide was perfect for the role. The entire day flew by.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 11, 2026
Hi Greg, Thank you so much for your incredibly kind words! I love hearing about how much you enjoyed your time in New Zealand. I really enjoyed working with you to design this adventure, and I’m so happy Hotel Britomart and the Sofitel were perfect fits. It’s wonderful to hear that Waiheke with Grant and Milford Sound with Katy were such highlights — Milford really does have a way of surprising people in the best way! I’m especially glad the balance of curated experiences and free time... Read more

Hi Greg,

Thank you so much for your incredibly kind words! I love hearing about how much you enjoyed your time in New Zealand.

I really enjoyed working with you to design this adventure, and I’m so happy Hotel Britomart and the Sofitel were perfect fits. It’s wonderful to hear that Waiheke with Grant and Milford Sound with Katy were such highlights — Milford really does have a way of surprising people in the best way!

I’m especially glad the balance of curated experiences and free time felt just right for you. That’s always my goal. 😊

Thank you again for trusting me with your journey —
Vicky

My Southeast Asia Trip
Thailand | Jan 6 - Feb 3, 2026

Brian
Brian G.
Ashburn, VA | Reviewed on Feb 10, 2026
My travel agent, Jeab, set up an amazing trip to Singapore, Thailand, Laos, Cambodia, and Vietnam over one month. I had no idea of exactly where I wanted to visit and what I wanted to see, but Jeab and I discussed my interests and the types of things I wanted to see and do. Jeab set up an amazing month-long trip to a variety of different locations, including Singapore, Phuket, Bangkok, Chiang Mai, Chiang Rai, Pakbeng, Luang Prabang, Siem Reap, Hanoi, and Ho Chi Minh City. I toured many... Read more

My travel agent, Jeab, set up an amazing trip to Singapore, Thailand, Laos, Cambodia, and Vietnam over one month. I had no idea of exactly where I wanted to visit and what I wanted to see, but Jeab and I discussed my interests and the types of things I wanted to see and do.

Jeab set up an amazing month-long trip to a variety of different locations, including Singapore, Phuket, Bangkok, Chiang Mai, Chiang Rai, Pakbeng, Luang Prabang, Siem Reap, Hanoi, and Ho Chi Minh City.

I toured many different Buddhist temples, took a two-day cruise down the Mekong River, took walking and floating food tours, learned how to plant and harvest sticky rice, took tours on electric bicycles and motor scooters, stayed in a 5-star resort, and generally had an exceptional trip!

I cannot emphasize enough that Jeab hit the mark with setting up flights and rides to and from airports, all of the tours, and all of the information necessary to obtain online Visas for all of the countries.

Jeab, KimKim, and Vio Travel made my trip to Southeast Asia an experience that I’ll never forget. I highly recommend their services!

Brian Grumbling
Virginia Beach, VA
USA

Hotel Reviews
Borei Angkor Resort & Spa
Siem Reap

This resort is amazing! I rarely stay at 5-star hotels, but this is definitely one I recommend!

Authenticity & Character
Amenities galore
Location
It’s located in the middle of town
Staff
They took great care of me from the moment that I arrived
Cleanliness & Comfort
Plush bedding
The Odys Boutique hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bella Nara Phuket Naiyang Beach
PHUKET

Love the breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luang Say Lodge
Pakbeng

I had my own separate room, which was a “hut” with all the amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
My Dream Boutique Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
4 Monkeys Hotels Bangkok
Bangkok

Located in the middle of Bangkok, it was conveniently located near many tours

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Lanna Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hotel & Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
L'Hôtel du LAC Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Surin and The Moken Village
Surin and The Moken Village
Thailand

This was an amazing visit to an island of “gypsies”. Very interesting tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Michelin Guide Street Food by Tuk Tuk
Michelin Guide Street Food by Tuk Tuk
Bangkok

This was a memorable tour of Chinatown, while getting a chance to taste different foods. Make sure you’re hungry, because the food is filling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phare Circus
Phare Circus
Siem Reap

The Phare Circus was a unique cultural experience. It was made even better by getting the VIP treatment in that we were able to keep the aluminum water bottle as a memory of the event.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Feb 10, 2026

Hi Brian,

Thank you so much for your wonderful review! Nothing makes me happier than helping you enjoy destinations that I truly love, and hearing that you had a great experience and got exactly what you were hoping for means a lot to me.

On behalf of Kimkim and Vio Travel, we truly appreciate you choosing our region and allowing us to take care of your journey.

Whenever you start planning your next trip, please know that we’ll be more than happy to assist you again.

Best wishes,
Jeab

Awesome trip on Australia
Australia | Jan 27 - Feb 5, 2026

Kathryn
Kathryn G.
Los Angeles, CA | Reviewed on Feb 09, 2026
Vicky helped us plan an awesome trip in Australia, matching our interests with amazing tours and fun, knowledgeable guides. All travel arrangements were booked and timely as well as comfortable and convenient accommodations. I highly recommend KimKim for your trip. Read more

Vicky helped us plan an awesome trip in Australia, matching our interests with amazing tours and fun, knowledgeable guides. All travel arrangements were booked and timely as well as comfortable and convenient accommodations. I highly recommend KimKim for your trip.

Hotel Review
Pullman Cairns International
Cairns

Beautiful hotel in convenient location in Cairns. Modern, clean rooms with great breakfast buffet.

Authenticity & Character
Colonial facade with beautiful marble and wood paneled lobby
Location
Staff
Cleanliness & Comfort
Activity Reviews
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

Learned so much about Aboriginal culture and life, was an amazing tour. Don’t miss Uluru at sunset, truly magical.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moore Reef and Fitzroy Island Full Day Tour
Moore Reef and Fitzroy Island Full Day Tour
Cairns

Great way to see the Great Barrier Reef, especially if you want to snorkel in safe surroundings. Fun boat ride, great staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney

An amazing experience! The Blue Mountains are beautiful, our guide Mark was knowledgeable and his love of the country was evident.

Quality of Experience
Guides, Drivers and Staff
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia

Jam packed full day trip from Cairns. Great way to see Mossman Gorge, Daintree Rain Forest and Cape Tribulation. Our guide Adrian H. was amazing and shared many stories to keep us entertained.

Quality of Experience
Food
Food stops tasty and plentiful food. No need for dinner .
Guides, Drivers and Staff
Transport
Some bumpy roads
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney

Toured different neighborhoods in Sutter would never have visited on our own. Fun stop at Bondi Beach.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Great tour of the Opera House, our guide was very knowledgeable about the history land construction.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 10, 2026

Thank you so much for the kind words Kathryn. It was a pleasure helping plan your Australia adventure, and I’m thrilled to hear the trip matched your interests so well.
Wishing you many more travel adventures ahead
Thanks again, Vicky

Highly recommend!
Thailand | Feb 1 - Feb 3, 2026

Jody
Jody C.
Boston, MA | Reviewed on Feb 05, 2026
Planning my Thailand trip became so overwhelming that I looked for a professional travel planner to guide me. I am so very happy that KimKim matched me with Jeab, my local specialist. Jeab is an excellent communicator, and she is knowledgeable and flexible, adjusting the itinerary multiple times to accommodate my requests. Jeab is also extremely patient and polite. While I was in Thailand and had questions, she was quick to respond and help me with what I needed. I am a solo traveler.... Read more

Planning my Thailand trip became so overwhelming that I looked for a professional travel planner to guide me. I am so very happy that KimKim matched me with Jeab, my local specialist. Jeab is an excellent communicator, and she is knowledgeable and flexible, adjusting the itinerary multiple times to accommodate my requests. Jeab is also extremely patient and polite. While I was in Thailand and had questions, she was quick to respond and help me with what I needed. I am a solo traveler. Jeab's knowledge was superb when it came to choosing hotels and finding me local guides and small group tours. Top recommendation for Jeab and KimKim!

Hotel Review
Avani+ Riverside Bangkok Hotel
Bangkok

I loved my stay here. The rooftop pool, and the river views, are spectacular. It is a large high-rise place with a shopping mall attached to it, and it does have the vibe of a big place for tourists from around the world. It's also located on the river and offers a free boat shuttle which is a super amenity.

Authenticity & Character
It is just a steel and glass high rise, like an office building. I like modern places, and I also like small boutiques with local charm. This is a great hotel but just now all that much to look at.
Location
Riverside location is fantastic.
Staff
Always helpful and smiling. Gave good advice when I requested guidance.
Cleanliness & Comfort
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Feb 05, 2026

Hi Jody,

Thank you so much for your lovely review! I truly enjoyed working on both of your trip plans, and your kind feedback means a lot to me and our entire team. It’s also incredibly helpful for future travelers.

If you ever start planning another trip and need any help, I’d be more than happy to assist—please do stay in touch!

Best wishes,
Jeab