Vio Travel

Great hotel Beautiful pool spa and steam room Friendly helpful staff

We had a wonderful room with a private plunge pool. Actually a suite.

Again, a suite. Loved it

Mantra on Kent was a great location! We really appreciated the breakfast buffet that included coffee drinks. The baristas were so friendly! We loved having laundry in the apartment and the free detergent.

This hotel was also a great location. You could walk out the back entrance and be right on the Esplanade. We loved the spacious kitchen and living room as well as the in apartment laundry including free detergent. We used one of the pools to cool after a long day.

Lenna of Hobart was a great location - just a block from a great area of shopping and dining. And close to our tour meeting places. We used the laundry facilities on the second floor after getting coins from the front desk. Detergent is available for purchase. Breakfast was not included but there are great bakeries within an 8 minute walk.

Adina was a great location. We were walking distance to the botanical gardens as well as a shopping and dining area. We appreciated the coffee options for purchase in the lobby as well as having grocery stores close by. We borrowed umbrellas one day. We had to continually request 3 towels for our family since when they refreshed the room, they kept giving us only 2 towels.

Very authentic--you are asked to wear your Kimono everywhere, including meals in the dining room. We had a private hot spring right in our backyard off the room. Sleeping on a mattress on the floor, the wonderful smell of incense everywhere, and a private garden are all part of the experience. The food is genuine Japan, fixed menu (at least it was for us). So make sure you are good with that.

Charming and original. A great boutique hotel located in a quiet neighborhood yet close to the riverbed and major restos and shopping. The staff is extremely friendly and attentive. Good, simple breakfast included, and very well appointed rooms. The Nintendo-history lounge is a must visit!

This is a SIX star hotel, really. Located in the heart of Tokyo, across from the US Embassy. Walking distance to the Metro as well. It's uber luxe to the max.

This is also a five star hotel located in the city of Osaka. Right on the subway line, connected to lots of shopping and restaurants so you don't even need to go outside.

Great foodie tour, centralized in one main area so not a ton of walking if that is a concern. Our guide was terrific and knowledgeable. Great foods as well, especially okonomiyaki.

Authentic, and fresh! This market is so much fun...lots of people, animation, and food to try!

A smooth bullet train from Osaka gets you here, to witness the history of the A-bomb. It's a must see, if only to understand the scale and impact that this had. Our guide was knowledgeable, and spoke great English.

You'll be tasting best of Japan in off-the beat and path locales. Sushi is at a small place where you stand and the chef makes it right there for you. All the prices for food were included in our tour. Plus--you get a general tour of Shibuya as well. This is a MUST SEE neighborhood. The throngs of young people are amazing, and of course the famous scramble!

Great guide who kept us informed about the history of Sumo, as well as how the practice was evolving during the course of the morning. We got a great seat if you get there early.

Very authentic mountainside hotel. Private garden, hotspring in our garden, sleeping on the floor and they give you a kimono to wear the entire time--even at dinner and breakfast!

Very cute and quaint. Great location!

The tour was canceled due to rain causing too high water levels for the ferry. The tour guide took us to a different part of the rainforest which we had 1 hour to spend. Was enough. Not much to see. Was disappointing.

Great experience. Lots of animals to see. Our guide took us behind the scenes to see and hold baby joeys and pet koalas. Amazing.

The Blue mountains are beautiful. And seeing the flocks of cockatoos was amazing. However this is a very physically demanding tour with lots of steps ( in 1 part there were 1000) and no safety rails. It was wet and slippery also. If I had known I would not have taken this tour.

Great experience! The staff were great. There were only 9 of us do we got a lot of personal attention. The water was a little rough due to recent rain. Some people got sea sick.

Right out of the 80s. Physical keys to get in the room. Room on the 3rd floor - elevator was out of commission. Air-conditioned room was just big enough for the bed. The other "room" was out the sliding door (which scraped and rumbled when opening or closing) on a covered but open patio. The pool with waterfalls was cool.

Our personal walk with Dave was fun and informative. Very enjoyable.

I would have preferred a bit more information about the physical, the flora and fauna. Too much about the culture and religion.

Once in a lifetime experience. Education, helicopter ride, snorkeling, submarine - all 10s

The experience at this Inn is fantastic and well worth the out-of-the-way trip. We arrived late in the afternoon and would have enjoyed a few extra hours to enjoy the private insen (hot springs hot tub). They serve a wonderful, colorful, delicious dinner. Relax and enjoy the experience if you have the opportunity.

Great location. In the center of a very busy and active part of central Tokyo. Lots of people out all the time. Not noisy since the hotel starts on the 17th floor and goes up from there. The staff is good but the room is small. As usual for Japan the space is well allocated. Fine place to stay. Good breakfast with large buffet.

Very nice room with excellent staff. Good buffet breakfast. If you order anything from the front desk, it is delivered to your room quickly and efficiently by a robot that rings your room bell, greets you, and leaves with "have a nice day." Worth the stay for the experience of the future.

Very large room. Lots of modern conveniences. Great breakfast buffet. Really nice stay in every way.

Very disappointing. The only staff in Japan that was unfriendly and unhelpful. Hotel restaurant was very expensive and the staff there was not helpful. Would not even allow us to charge our meal to our room. Breakfast buffet was ok but not memorable. Also location is in the middle of a concrete jungle in Osaka--not much around the hotel.

The room was a bit small and the location is not central. The staff was very nice and friendly. Breakfast buffet was okay--not great but not bad.

We were not sure what to expect and we were surprised how great it was. The guide (Ray from Arigato Travel) took us to local restaurants in Tokyo that specialize in foods from other parts of Japan. Best sushi we had the whole trip. It was great fun and definitely recommend it.

Very old part of Tokyo is so different from the center of the city. Many quiet streets and also cemeteries. Very nice contrast and learned a lot. NIce guide.

Spent several hours watching the clouds over Mt. Fuji. Relaxing, fun, and well worth the time.

Definitely a highlight of the entire trip. Beautiful Japanese Inn with private onsen and delicious and colorful private dinner (Kaiseki). Totally not to be missed.

Delightful insight into old Japanese tradition. Loved the experience.

Very special experience with Geisha (Geiko) who answered questions openly and gracefully. Another do not miss moment.

Ride to airport was efficient and uneventful. On time--no problem.

An important visit certainly for Americans who share this historical moment with Japan. Moving and worthwhile. Miyajima is very pretty if a bit touristic.

The group that was supposed to pick us up went to the wrong terminal and we waited over an hour. That was not fun after the long flight from the U.S.

Osaka Castle is nice to see but the Meiji era museum was the best part of the day.