Profile photo for Kathrin Gerstel
2642 messages
active 1 day ago

Kathrin Gerstel

I am passionate about creating bespoke travel experiences, specialize in designing journeys that go beyond the ordinary. My approach is rooted in the belief that travel is not just about moving from place to place—it's about immersing fully in the spirit of a destination, discovering its culture, stories, and natural beauty.

Each itinerary is crafted to invite meaningful encounters, allowing travelers to slow down, step off the beaten path, and be surrounded by nature's authenticity—whether through forest trails, coastal hideaways, or remote mountain retreats.

What places and activities do you specialize in?

"I specialize in crafting immersive travel experiences across New Zealand with a focus on Middle-earth magic, rich cultural encounters, and nature-based exploration—delivered in comfort and style. Whether you're walking in the footsteps of Frodo through iconic Lord of the Rings filming locations, sharing in the stories and traditions of Māori culture, or discovering pristine landscapes without compromising on comfort, I design journeys that awaken curiosity and create lasting connections.

My itineraries are personal, thoughtful, and rooted in the belief that true travel happens when you slow down, engage, and allow the destination to shape your story."

How did you get involved in travel?

"Originally from Germany, I relocated to the United States over two decades ago, where I began my career in the recreational vehicle industry. After several enriching visits to New Zealand, I made the life-changing decision to settle there permanently in 2023. My global background, combined with hands-on industry experience and a love for meaningful travel, allows me to approach every opportunity with cultural sensitivity, adaptability, and a genuine appreciation for local insight."

Please share a unique travel experience you will never forget.

"With a passion for immersive, nature-centered travel, I continually seek experiences that offer both serenity and discovery. One such moment unfolded during a kayak tour through the Honeycomb Caves, where I glided silently across water so clear and amber-toned it resembled perfectly brewed tea. Surrounded by towering trees and dramatic stone formations carved by time, the journey—led by an expert National Park guide—felt like floating through a living forest cathedral.

This experience confirmed my belief in the power of slowing down and letting nature lead. It was a calming, almost meditative encounter that reminded me how deeply enriching it is to explore places not just with our eyes, but with intention and presence."

Kathrin is part of the following groups: Fiji Travel Agents, New Zealand Travel Agents
Top itineraries and travel advice

Recent trip reviews for Kathrin

What a Great Trip
New Zealand | Mar 19 - Apr 3, 2026

Dana
Dana W.
Los Angeles, CA | Reviewed on Apr 06, 2026
Kathrin was amazing. She found a way to accommodate all of our idiosyncratic preferences and crafted a 16-day NZ adventure that was just right. If we had merely taken the trip we signed up for, we would have been delighted. Yet she had surprises waiting for us all along the way. Several of our lodgings had welcome messages, treats, wine, chocolates--something to welcome us and congratulate us on our anniversary. Five of them (!) provided upgrades at no extra charge, each one better than the... Read more

Kathrin was amazing. She found a way to accommodate all of our idiosyncratic preferences and crafted a 16-day NZ adventure that was just right. If we had merely taken the trip we signed up for, we would have been delighted. Yet she had surprises waiting for us all along the way. Several of our lodgings had welcome messages, treats, wine, chocolates--something to welcome us and congratulate us on our anniversary. Five of them (!) provided upgrades at no extra charge, each one better than the last. Then came the ultimate above-and-beyond from Kathrin: She proactively alerted us that our ferry was likely to be cancelled and counseled us to jump to a flight instead. We were able to book a flight within minutes of the cancellation and saved the rest of our trip. She stayed in contact throughout our trip just to make sure everything went smoothly. She was aces.

Your A.I. alternative can't do any of that. We are sticking with Kathrin. Six stars out of five.

Hotel Reviews
The Hotel Nelson
Nelson
Murchison Lodge
Murchison

Six stars out of five. We cannot find words to express how delighted we were with our stay at Murchison Lodge. Phillip is the consummate host and made us feel welcome from the moment we arrived. It was a highlight of our stay in New Zealand. It's the sort of place that just makes you want to settle in and not move. We should add that the homemade breakfast was the best of our 16 days in NZ. Our only disappointment was that we had to leave.

Fox Glacier Lodge
Fox Glacier

Great location and very comfortable. It was kind of like staying in our own little cabin. The office even offered a free glowworm walk for anyone interested in the evening--just to be nice. We really enjoyed it.

River Birches Lodge
Turangi

We don't have the words to describe how beautiful River Birches Lodge is. The design is impeccable. Jason and Rebeca are great hosts, warm and friendly, and made us feel right at home. The room was very well appointed, and the cedar hot tub was an unexpected bonus. They included a lovely breakfast each day and provided great advice about our trip. We stayed in a wide variety of places during our 16 days in NZ (many of them very nice), and by far River Birches was the nicest of the lot. Six stars out of five.

Doubtful Sound Overnight Cruise - Real NZ Wanderer
Manapouri

We had a great time. We basically had the sound to ourselves during this trip. There were only 28 other guests onboard the boat, so it never felt crowded. It was rather cozy, actually. And there was SO MUCH FOOD. What a nice surprise. This was one of the best things we did on our trip to NZ.

The Cinema Suites
Te Anau

The place is enormous. It felt like we should host a party there. Fun and quirky, but very comfortable.

Kamana Lakehouse
Queenstown
Edgewater Wanaka
Lake Wānaka

We loved this spot. It was right down on the lakeshore, providing a lovely walk into town. We had a full apartment just for the two of us. Everything was like new.

Naumi Hotel Wellington
6141

They gave us a large, corner room that was very comfortable. It's easy to see why people might love this place for its funky decor. The staff was very friendly and helpful. The one downside was that the bathroom was very small, surprising given the size of our room. Otherwise, it was an interesting change of pace.

Sudima Lake Rotorua
Rotorua

A fairly standard hotel room, clean with a comfortable bed. All you really need if you don't plan on hanging out in the hotel (why would you do that in NZ?). The staff were delightful.

Activity Reviews
Historic Steamship Cruise to Walter Peak Farm + Lunch BBQ
Historic Steamship Cruise to Walter Peak Farm + Lunch BBQ
Queenstown (NZ)

This exceeded our expectations by a mile. The boat trip was lovely (perfect weather). And the food blew us away. We anticipated pretty standard fare, but it turned out to be maybe the largest buffet you'll find just about anywhere. And the food was all great. The herding and shearing demonstration was a fun bonus. It was a perfect way to spend our first evening in NZ following 16 hours of travel to get there.

Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau

Really cool. Learned a lot and really enjoyed it besides. They kept the group small so it was just right.

Heli Hike to Fox Glacier Half Day
Heli Hike to Fox Glacier Half Day
New Zealand

We thought this would be more just a quick, brief touchdown on the glacier. In fact, we spent a couple of hours on the ice. All the gear (including boots, crampons, and rain gear) was provided. Our guide Kate was delightful. Unlike anything was have ever done before. We got a bunch of cool photos.

Via Ferrata
Via Ferrata
New Zealand

Lots of fun. We scheduled the Level 1 (short) experience due to time constraints, but we would gladly have extended to do the next level if we could have made it work with our schedule. It was totally safe and manageable--not physically challenging or dodgy. We would gladly do this again.

Aqua Taxi - Slice of Paradise (boat + optional self guided walks) - full day
Aqua Taxi - Slice of Paradise (boat + optional self guided walks) - full day
New Zealand

The hike was beautiful. It was a little harder than we expected (very hilly), but not too difficult. Our one (small) regret is that we allowed too much time to complete it, so we waited around a long time for our boat. If we did it again, we would have scheduled the earlier boat. As it was, we had an extra hour on a beautiful, sunny beach, so no one should feel sorry for us.

Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

It looks cooler on paper. The geothermal site is smaller and much less interesting than Orakei Korako, which was well worth the detour in our opinion. The mud bath was just OK, in part because you have to sit out in the cold air while the mud dries on you. It was interesting, but we would probably not do this one again.

Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

This was the best thing we did in 16 days in NZ. We have been to commercial luaus in Hawaii before and expected something similar. As if. This was a much smaller crowd and a much more intimate experience. We learned a ton, and the talented performers really gave their all. We both found it very moving. And the food was plentiful, with a great variety on the prix fixe menu. Just delightful.

Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for all LOTR fans. But probably the most explicitly commercial, touristy thing we did in NZ.

Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
New Zealand

We loved it. It was a small group (28 guests), and we were basically the only boat in the entire sound. The room was small (of course) but comfortable. And the staff were delightful. So much food you can't believe it.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 07, 2026
Dana, your words absolutely made my day. You and your husband were truly a dream to work with—thoughtful, curious, and so open to every part of the adventure. Our check‑ins were such a joy, and seeing how much enthusiasm you brought to each step made planning your journey feel effortless. I’m thrilled that your anniversary trip unfolded so beautifully and that all the surprises and special touches added to the celebration. You handled every twist—ferry cancellations included—with such calm... Read more

Dana, your words absolutely made my day. You and your husband were truly a dream to work with—thoughtful, curious, and so open to every part of the adventure. Our check‑ins were such a joy, and seeing how much enthusiasm you brought to each step made planning your journey feel effortless.

I’m thrilled that your anniversary trip unfolded so beautifully and that all the surprises and special touches added to the celebration. You handled every twist—ferry cancellations included—with such calm and decisiveness, and I’m so glad everything worked out exactly as it needed to.

Knowing that your 16 days in New Zealand became such a meaningful experience means the world to me. Travelers like you are the reason I love what I do. Thank you for trusting me with such an important milestone and for being such wonderful partners in the process.

Kathrin helped us plan a two week, action-packed, trip to New Zealand’s North and South islands
New Zealand | Mar 14 - Mar 27, 2026

A
Anthony K.
San Jose, CA | Reviewed on Apr 03, 2026
Kathrin helped us plan a two week, action-packed, trip to New Zealand’s North and South islands. Her choices of hotels and adventures were outstanding, closely matching our requirements. Some of our most memorable experiences included e-biking on Waiheke island, an incredible kayak journey to see the glow-worm caves, a helicopter ride up to hike on the Tasmanian Glacier and a luxury train ride up to Arthur’s Seat. Hotels were good, especially M Social in Auckland and Kamana Lake House in... Read more

Kathrin helped us plan a two week, action-packed, trip to New Zealand’s North and South islands. Her choices of hotels and adventures were outstanding, closely matching our requirements. Some of our most memorable experiences included e-biking on Waiheke island, an incredible kayak journey to see the glow-worm caves, a helicopter ride up to hike on the Tasmanian Glacier and a luxury train ride up to Arthur’s Seat. Hotels were good, especially M Social in Auckland and Kamana Lake House in Queenstown both with great views, and Koura Lodge with rooms a few steps from the lake.
Working with KimKim was also a pleasure. We constantly referenced the KimKim App which showed hotels and activities, including conformation numbers and pop-up detailed descriptions.

Hotel Reviews
Hotel Montreal
Christchurch

Very nice updated rooms, helpful staff, great location.

Authenticity & Character
Location
Close to parks and tramway
Staff
Small matter which really impressed us: staff mailed a pair of socks left in the room to our next location
Cleanliness & Comfort
M Social
Auckland

Super-helpful staff, great rooms, great location, breakfast buffet excellent

Authenticity & Character
Location
Near waterfront and activities
Staff
Adam
Cleanliness & Comfort
Hotel in excellent condition
Koura Lodge
Rotorua

Room was mere steps away from the lake. Staff was very helpful, even opened the kitchen early for our breakfast

Authenticity & Character
Location
Driveway a bit tricky
Staff
Very welcoming
Cleanliness & Comfort
Rooms have a strange configuration with the access between bedroom and living room through bathroom
Peppers Bluewater Resort
Lake Tekapo

Hotel situated across busy highway from lake. Rooms and other areas show some aging

Authenticity & Character
Location
Not sure, since most hotels are across highway from lake
Staff
Cleanliness & Comfort
Kamana Lakehouse
Queenstown

Rooms were superb, with great views across the lake. Rooms well-appointed with super-comfortable beds. Excellent ala carte buffett.

Authenticity & Character
Decor and style, giant windows facing lake
Location
Liked the location away from the busy harbor area.
Staff
Friendly and helpful
Cleanliness & Comfort
Distinction Te Anau Hotel And Villas
Te Anau

Aging, large hotel, with little character

Authenticity & Character
Everything
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-guided E-bike tour Waiheke Island (includes cycle hire)
Self-guided E-bike tour Waiheke Island (includes cycle hire)
Waiheke Island

One of the top activities on the trip, island is idyllic, and the road passes several beaches where we swam, and some wineries. E-bikes were fun to ride.

Quality of Experience
e-bikes in top condition, lines to rent bikes short
Transport
Ferry route scenic, departure very close to hotel
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Authentic Maori experience

Quality of Experience
The enthusiasm and grace of the Maori performers
Food
Everything
Guides, Drivers and Staff
Transport
Allow visitors to avoid shuttles to collection point and buses from there to site
Wai-O-Tapu
Wai-O-Tapu
New Zealand

A walking tour visiting varying ponds and steaming geysers. Fascinating geological/historical venue.

Quality of Experience
The ponds are amazing, the colors an artist's palette. The geyser triggered by soap was a bit kitschy
Guides, Drivers and Staff
Our private guide was friendly and well-informed.
Transport
Nothing - we drove there
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

The kayak trip to an island for dinner, then across the bay to the glow-work caves and back to the starting point in pitch darkness was one of our top experiences. The cascading heated mineral water baths were wonderful.

Quality of Experience
Food
The guide grilled salmon for us on the island
Guides, Drivers and Staff
Our guide was superb - low-key, knowledgeable, and funny
Transport
Christchurch Tramway Restaurant
Christchurch Tramway Restaurant
Christchurch

Tram ride through the center of Christchurch, with a delicious dinner being served on the tram out of a tiny kitchen. We did find that the booking was for a party of 2, not 4, so we had to squeeze in and miss two of the appetizers.

Quality of Experience
Unique experience
Food
Guides, Drivers and Staff
Transport
Mt Cook half day Heli Hike with the Helicopter Line
Mt Cook half day Heli Hike with the Helicopter Line
Aoraki / Mount Cook Village

One of our top experiences. We did have some issues, with a booking mixup between different tour companies, but it was all sorted in the end

Quality of Experience
Guides, Drivers and Staff
Transport
The helicopter ride
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for Hobbit/Lord of the Rings fans, too long and crowded for the rest. Feels like Univeral Studios. I guess you need to go to check it off the list, because everyone asks if you've been.

Quality of Experience
Smaller groups (less than 40), streamlined tour of maybe 60-90 minutes instead of 150 minutes
Guides, Drivers and Staff
Transport
Kawarau River white-water  rafting
Kawarau River white-water rafting
Queenstown (NZ)

Another of our top trips. We were bused to a different location because the water level was low, but our travel companion Harry as well as the other guides were very amusing and the journey went quickly. The rapids were quite exciting to traverse, and the other swimming/jumping added to the fun.

Quality of Experience
The guides, and the excitement of traversing rapids
Guides, Drivers and Staff
Low-key, very funny, very helpful
Transport
Nothing, buses are not my favorite mode of travel
Doubtful Sound Wilderness  Cruise  (self -drive - departs from Manapouri - operated by Real NZ)
Doubtful Sound Wilderness Cruise (self -drive - departs from Manapouri - operated by Real NZ)
Manapouri

It was a long day: driving to the ferry terminal, ferrying across the lake, then busing across the mountain pass before boarding the ferry on Doubtful Sound. The Sound was beautiful, and we saw dolphins and porpoises, but after all the other beautiful lakes and scenery we had seen before it was a bit anticlimactic given the difficulty of access. We had originally booked the overnight cruise, but it was cancelled due to mechanical issues. Kathryn jumped through hoops to help us rebook an overnight in Te Anai followed by the day cruise. I suspect the overnight cruise would have been a better experience.

Quality of Experience
Guides, Drivers and Staff
Good, but perfunctory service. Nothing special
Transport
Move the lake closer to Queenstown, or fly if only a single day trip.
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 07, 2026

Thank you so much for sharing your wonderful impressions of your New Zealand adventure. It makes me incredibly happy to hear how much you enjoyed the experiences—from Waiheke to the glaciers—and that the accommodations matched what you were hoping for. I’m especially glad the KimKim App was such a helpful companion along the way, keeping everything organized and easy to access during your travels. You were fantastic to plan with, and it’s lovely to know the trip left you with so many memorable moments.

Two wonderful weeks in New Zealand
New Zealand | Mar 14 - Mar 27, 2026

jennifer
jennifer k.
Seattle, WA | Reviewed on Apr 03, 2026
We carefully planned our trip with Kathrine. She totally listened to and understood our needs. There were so many highlights. The hotels we stayed in were wonderful, all in great locations. I will definitely tell anyone who is planning a vacation to New Zealand to contact Kathrin! Read more

We carefully planned our trip with Kathrine. She totally listened to and understood our needs. There were so many highlights. The hotels we stayed in were wonderful, all in great locations. I will definitely tell anyone who is planning a vacation to New Zealand to contact Kathrin!

Activity Reviews
Self-guided E-bike tour Waiheke Island (includes cycle hire)
Self-guided E-bike tour Waiheke Island (includes cycle hire)
Waiheke Island
Quality of Experience
Guides, Drivers and Staff
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

I enjoyed bit it was a bit long and crowded

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 07, 2026

Thank you so much for your wonderful review. It makes me truly happy to hear how much you enjoyed your trip and how well everything aligned with what you were looking for. You were a pleasure to plan with, and your clear sense of what mattered most helped shape a trip full of great moments. I’m delighted the hotels and highlights stood out for you, and I really appreciate your kind recommendation.

New Zealand in two weeks
New Zealand | Mar 14 - Mar 27, 2026

D
David L.
Boston, MA | Reviewed on Mar 29, 2026

The itinerary presented to us was exactly what we wanted and Kathrin did a great job of setting up the trip. There was an unexpected glitch in that the overnight cruise on Doubtful sound had to be cancelled because of a mechanical problem with the boat.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 31, 2026

Thank you so much for your kind review. I’m delighted to hear the itinerary was just what you were hoping for — it was a pleasure planning your trip.

I truly appreciate your understanding about the unexpected cancellation of the Doubtful Sound cruise. Even with that hiccup, I hope New Zealand still gave you wonderful memories.

Thank you again for traveling with us!

So enjoyable
New Zealand | Mar 1 - Mar 17, 2026

Chris
Chris B.
Dallas, TX | Reviewed on Mar 27, 2026
I don't have the words to say how much I enjoyed our trip through New Zealand. Yes, I could have booked everything myself and saved a little money. But Kathrin booked us into wonderful hotels I'd never have considered, and got us on interesting side trips. We were on the Marlborough wine tasting and cruise when we got a call letting us know our 9:30 ferry to Wellington had been canceled. Kathrin quickly got us on an earlier trip with a different cruise line. That alone was worth the... Read more

I don't have the words to say how much I enjoyed our trip through New Zealand. Yes, I could have booked everything myself and saved a little money. But Kathrin booked us into wonderful hotels I'd never have considered, and got us on interesting side trips. We were on the Marlborough wine tasting and cruise when we got a call letting us know our 9:30 ferry to Wellington had been canceled. Kathrin quickly got us on an earlier trip with a different cruise line. That alone was worth the extra having an agent cost. We had to get up early, but that was so much better than missing a day in Wellington and our trip to Weta Workshop. Another couple on the cruise were supposed to take the same ferry. They got no notification at all, and the last we saw of them, were still trying to book a ferry. So a big thumbs up to Kathrin.

You don't have to just accept kimkim's suggested itinerary. We swapped a trip to Willowbank Animal Sanctury for the suggested whale watching, and booked a suburban B&B near Zealandia instead of staying at a downtown Wellington hotel.

Highlights of the trip were seeing glow worms in Te Anau, the native birds on Kapiti Island, Weta Workshop, Zealandia, and the Hobbiton movie set. We came home with nearly 6,000 photos. We tried to photograph as many of the native birds as possible.

Don't let the no photography rule scare you away from the Te Anau glow worm cave. You can't get a good photo on a tour anyway. Just enjoy the view.

Milford and Doubtful Sound were pretty, but we didn't see them at their best. We hit a freak rainless period, so the smaller waterfalls and mist weren't there. If you like wildlife, stop at the Te Anau bird sanctuary. The DOC removed some of the birds, but they still have takehe. We took the path along the water and saw several small song birds.

Dunedin was the one bad spot. We got back from the overnight Doubtful Sound Cruise (where they treat you like royalty and the food is delicious and plentiful) about 12:30. By the time we battled the traffic and got to our downtown hotel, it was too late to see anything. On the plus side, we had a fabulous room with a washer and dryer.
We skipped the Otago Peninsula in favor of the Moeraki boulders, arriving about 7 am. We got all the photos we wanted before busloads of tourists arrived and climbed all over the rocks.

Christchurch was lovely. We rode the tram to the Botanic Gardens, where I regreted not taking a zoom lens to photograph the birds. The next day we took the train to Arthur's Pass. The food on the train was excellent, and we enjoyed hiking.

On the way to Blenheim, we visited Willowbanks. It's small but well designed, with a nice assortment of animals. They have heritage farm animals and native New Zealand animals. We didn't manage to see a kea in Fiordland, but saw several there, as well as 3 kiwis.

We did the aforementioned wine tasting and cruise in Blenheim.

I thoroughly enjoyed visiting the Weta Workshop in Wellington. Our second day we took the cable car up and walked back through the gardens. Since we were there at 7:30, parking was no problem. We arrived at Zealandia by 9:30. It's a large predator free park in the middle of Wellington. We were struck by the lack of birdsong in New Zealand. Imported predators have nearly wiped out the birds. Zealandia was full of song.

Kapiti Island was even better. The birds were almost deafening, and because they live on a predator free island and are never hunted, they were fairly easy to photograph. We spent the morning in the older reforested area. In midafternoon we moved to the other side, where the lodge and cabins are located. We made the mistake of hiking the Boulder Beach trail. It had just reopened, so maybe we saw it at its worst. The first part is easy. Then you hit rocks and driftwood, and no trail markers. We finally turned around and went back.
The people who run the lodge are so kind. The food was delicious.
That night we did a red light walk and saw two kiwis. We slept in a glamping tent with a fabulous view.

By Tongariro Park we were wearing out. Luckily we stayed at the River Lodge, a beautiful old hose out in the country. Daniel, the landlord, must be the busiest man on earth. He's very outgoing and cheerful, and makes a great breakfast.
We had a nice view of Mt. Ruapehu from the balcony, and walked along the river photographing birds. We did a little hiking to see waterfalls.

We went to the two Waitomo caves that allow photography. One is a small limestone cave with nice formations. The other, Ruakuri has a little of everything; formations, glow worms, and plain walls.

Our last stop was Hobbiton. Depending on what you prefer, the light is better for photography in early morning. We opted for the nightly banquet, where you get 4.5 hours instead of 2.5, and get to see the buildings lit up at night. The food is great, but try to sit at the end of a table. Most of the food is placed there, and at least at our table, nobody passed it around. We had to stay an extra day to get banquet tickets, and it was so worth it. The perfect end to a perfect trip.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 29, 2026
Chris, your review absolutely made my day. I’m so happy to hear how much you enjoyed your New Zealand adventure, and it truly means a lot that I could play a small part in shaping such a memorable journey. Working with you on your itinerary was a joy from start to finish, and I loved seeing how you made the trip your own with thoughtful swaps and personal touches. I’m especially delighted that the hotels, experiences, and little logistical rescues along the way helped everything flow... Read more

Chris, your review absolutely made my day. I’m so happy to hear how much you enjoyed your New Zealand adventure, and it truly means a lot that I could play a small part in shaping such a memorable journey. Working with you on your itinerary was a joy from start to finish, and I loved seeing how you made the trip your own with thoughtful swaps and personal touches.

I’m especially delighted that the hotels, experiences, and little logistical rescues along the way helped everything flow smoothly—moments like the ferry change are exactly why I love being part of someone’s travels. Knowing you were able to enjoy Wellington, Kapiti Island, Hobbiton, and all those incredible wildlife encounters without missing a beat makes me genuinely happy.

Thank you for letting me be part of your New Zealand experience. Your enthusiasm, curiosity, and love for nature and photography shine through every detail you shared. I hope the 6,000 photos keep the magic alive for years to come!

Retirement trip to New Zealand
New Zealand | Feb 1 - Feb 18, 2026

J
Jim K.
Seattle, WA | Reviewed on Mar 11, 2026
Kathrin did a great job for us! We really enjoyed our trip. A few activities needed to be rescheduled because of weather, but the rescheduling process went very smoothly for the most part. One minor glitch was that the folks with the Milford Sound tour were trying to reach us because of a weather cancellation, but they did not have contact information for us so we did not find out about the cancellation until we went to check in for the activity. It would have been helpful to know... Read more

Kathrin did a great job for us! We really enjoyed our trip.

A few activities needed to be rescheduled because of weather, but the rescheduling process went very smoothly for the most part. One minor glitch was that the folks with the Milford Sound tour were trying to reach us because of a weather cancellation, but they did not have contact information for us so we did not find out about the cancellation until we went to check in for the activity. It would have been helpful to know about the cancellation earlier in the day so we could have make some other plans for that day.

A few of our favorite activities were Skydiving in Queenstown, the Fly/Cruise/Fly trip to Milford Sound, and the Glowworm evening activity in Rotorua.

Hotel Reviews
Queenstown Park Boutique Hotel
Queenstown

Great location, good breakfast, friendly, helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mt Cook Lodge & Motels
Canterbury

This hotel served our needs quite well. The breakfast buffet at the Hermitage was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Britomart
Auckland

The company that I retired from gave us the gift of a 4 night stay in one of the top floor suites. It was amazing, but I believe all of the rooms at this property were probably very nice as well.

Authenticity & Character
Location
Great location. Easy walking distance to the waterfront, Sky Tower, and other downtown areas
Staff
The Classic Villa
Christchurch

Great location in Christchurch for walking to downtown and the Botanical Gardens.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regal Palms Resort
Rotorua

This property served our needs well, although it might have been nice to stay a little closer to the waterfront area withing walking distance of some restaurants.

Authenticity & Character
Location
Staff
I believe one of the front desk employees was new. He was friendly, but was not sure how to answer some of our questions and we had small communication challenges at times
Cleanliness & Comfort
Activity Reviews
Milford Sound - scenic return flights and cruise
Milford Sound - scenic return flights and cruise
New Zealand

The airplane ride through the glaciated mountains was incredible,

Quality of Experience
Guides, Drivers and Staff
Transport
Skydive Tandem
Skydive Tandem
Queenstown (NZ)

Very professional operation, which is definitely what you want when planning to jump out of an airplane!

Quality of Experience
Guides, Drivers and Staff
Transport
Christchurch Tramway Restaurant
Christchurch Tramway Restaurant
Christchurch

We enjoyed this experience, but there is no narration as you travel through the city so its a little unclear what you are seeing sometimes. It would be nice if someone was onboard that could say a few words about what you are seeing as you travel on the tram,

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Glowworm Tour Nocturnal Adventure
Glowworm Tour Nocturnal Adventure
Rotorua

This was a very pleasant surprise. We really enjoyed this activity. Small group, and very interesting information shared along the way,

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 12, 2026
Thank you so much for your lovely review! I’m thrilled to hear you had such a great trip and that so many of your activities — especially skydiving in Queenstown, the Fly/Cruise/Fly to Milford Sound, and the glowworm experience — ended up being highlights. Those are some of my personal favourites too, so it makes me happy to know they resonated with you. I really appreciate your understanding around the weather‑related changes. New Zealand certainly likes to keep us on our toes. I’m glad... Read more

Thank you so much for your lovely review! I’m thrilled to hear you had such a great trip and that so many of your activities — especially skydiving in Queenstown, the Fly/Cruise/Fly to Milford Sound, and the glowworm experience — ended up being highlights. Those are some of my personal favourites too, so it makes me happy to know they resonated with you.

I really appreciate your understanding around the weather‑related changes. New Zealand certainly likes to keep us on our toes. I’m glad most of the rescheduling went smoothly, and I’m sorry about the Milford Sound communication hiccup. That’s genuinely helpful feedback, and I’ll make sure we tighten up that process so future travellers get updates as early as possible.

It was a pleasure helping you plan this adventure, and I’m so glad you enjoyed your time here. If you ever feel like exploring more of Aotearoa, I’d love to help you craft your next journey.

GREAT EXPERIENCE
New Zealand | Dec 12 - Dec 16, 2025

Bob
Bob B.
Seattle, WA | Reviewed on Mar 02, 2026
Thank you. I cannot speak highly enough of Kathrin, KimKim, and the whole experience from booking through to completion. All the details were covered, communication was constant and professional. I would recommend KimKim to anyone that wants a customized travel itinerary, with all the details looked after. It was a true pleasure. Read more

Thank you. I cannot speak highly enough of Kathrin, KimKim, and the whole experience from booking through to completion. All the details were covered, communication was constant and professional. I would recommend KimKim to anyone that wants a customized travel itinerary, with all the details looked after. It was a true pleasure.

Hotel Reviews
Lakestone Lodge
Lake Pukaki

Our time at the Lakestone Lodge was amongst the very best highlights of our time in NZ

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms and common areas are cozy, but very comfortable.
Hulbert House
Queenstown

We'll be back. A great location, with a very helpful staff. So much better than staying in a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Every detail was tended to flawlessly.
Activity Reviews
Christchurch Tramway Restaurant
Christchurch Tramway Restaurant
Christchurch

What a great way to see the city!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mt Cook half day Heli Hike
Mt Cook half day Heli Hike
New Zealand

This experience was life-changing. An absolute must for anyone wanted to truly experience NZ's South Island.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 02, 2026

Thank you so much, Bob. Your words truly made my day. I’m delighted to hear that the planning process felt smooth and well‑supported from start to finish, and it means a lot to know that the accommodations met your expectations as well. Creating a trip that feels effortless and enjoyable for you is always my goal, and I’m grateful for your trust throughout the journey. Your recommendation is deeply appreciated, and it was a real pleasure working with you.

Amazing Trip
New Zealand | Jan 5 - Jan 15, 2026

K
Kristin H.
Los Angeles, CA | Reviewed on Feb 15, 2026
Our trip to New Zealand's north island was amazing. Our agent did a great job of finding activities that matched our interests. Read more

Our trip to New Zealand's north island was amazing. Our agent did a great job of finding activities that matched our interests.

Hotel Reviews
Abstract Hotel
Auckland

Seemed nice, but it was pretty hot in Auckland when we arrived. There is no A/C and the windows only open about 3 inches, so no way to cool the room. We did appreciate that the laundry facilities are free for guests to use. Staff was very nice about accommodating a change to our reservation, offering a refund way after the change deadline.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regal Palms Resort
Rotorua

Noce hotel. Pretty busy area of Rotorua. No restaurant and not much to walk too. However, the room was spacious and clean. There was A/C in the main area. Had a big jacuzzi tub in the bathroom. Lots of onsite activities. We used the pool which was quite nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forgotten World Motel
Taumarunui

Convenient to the tour, but a little run down. No A/C, fans only. We had ants. Not much to do in this town other than the Forgotten World tour. The shower bottles were marked incorrectly (shampoo, body wash). Not great washing hair with body wash. Staff leaves early, so if there are problems, no one onsite to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Park Hotel Ruapehu
National Park Village

Nice hotel with a (not free) shuttle to the Tongariro Crossing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapiti island accommodations
Kapiti Island

Highlight of our trip. Exactly what we expected a "glamping" experience to be. If you want to see native birds, can't imagine a more location. Accommodation included food and snacks which were tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naumi Hotel Wellington
6141

Loved the location and ambiance of this hotel. We liked the neighborhood and thought their signature cocktails were creative and fun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eco Zip - Flying Fox ziplines & Native Walks Experience
Eco Zip - Flying Fox ziplines & Native Walks Experience
New Zealand

Felt very safe and the walk back though the old growth forest was fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

We all agreed that this was much better than we expected (and heard that from other travelers as well). The sets are beautifully preserved and the house you go into has an amazing level of detail. They allow you to touch and enjoy the house fully (you can get in the tub, the bed, etc) and take pictures. After the tour, you get drinks at the Green Dragon where they also have snacks if desired.

Quality of Experience
Guides, Drivers and Staff
Transport
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

This was a fun evening. We were a small group 6 = 2 guides. We kayaked a doable distance across a lake where we had dinner (sausages and salmon) and had use of thermal pools. Once it was dark, we went back across the lake to the cave. The glowworms are great. We also got some of the myths surrounding them during the activity. The stars on the return paddle, were the best I have ever seen.

Quality of Experience
Food
Guides, Drivers and Staff
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

This was a fun day. The trails are nicely maintained and have good information. The carving experience isfun and worth stopping for. The spa was fun. Can now say I've done a mud and sulfer spa. Really nice gift shop.

Quality of Experience
Guides, Drivers and Staff
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

This was a great experience. I thought the pre-dinner activities were fun, well done and just the right length. The show part was again fun and just the right length. The food was excellent. We ended up purchasing the non-alcoholic pairing and would recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand

Very interesting

Quality of Experience
Guides, Drivers and Staff
Forgotten World Highway - 10 tunnel tour
Forgotten World Highway - 10 tunnel tour
Taumaranui

This was a good experience. The lunch was basic, but adequate. This area is really beautiful and seeing it by rail is probably the best way.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Kiwi Spotting
Overnight Kiwi Spotting
New Zealand

We had a great time on Kapiti Island. We all agreed that it was one place that we could have spent more time if our itinerary allowed. We arrived in the afternoon and had time to do the hike from the resort to the top of the hill. We did the night time Kiwi spotting walk. We did end up spotting a kiwi! Though, the KaKa's and Weka's really stole the show. We left in the morning. We did not have time to do the hike on the other side of the island, or swim in the cove. Take a flashlight with a red light option if possible. That way you can continue looking for KiWi after the guided tour is over.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wellington - Full day Lord of the Rings location tour
Wellington - Full day Lord of the Rings location tour
Wellington

We had a great day on this tour. Ended up being just our group which we appreciated and didn't expect. Guide, Dean, was knowledgeable about Wellington and LOTR. We saw a number of filming sites and also learned a lot about NZ and Wellington. Appreciated the Stansborough tour. Much more interesting than we expected. Weta Cave was also fun, but I expected more LOTR content there. Not this tours fault.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 25, 2026

Hi Kristen,
Thank you so much for taking the time to share such an honest and thoughtful review. I’m really glad to hear you enjoyed the trip overall, and I appreciate your detailed feedback about the accommodations — especially the note about the lack of AC in some places. Insights like yours help us keep improving. We hope to welcome you back for an even smoother experience next time!

Best Vacation Ever!
New Zealand | Jan 19 - Feb 8, 2026

Patrick
Patrick P.
Minneapolis, MN | Reviewed on Feb 09, 2026
Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to... Read more

Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to Ocean (A2O) bike ride from Lake Tekapo to Oamaru and many other activities, we were both challenged and catered to. Kathrin knew this was a retirement gift to ourselves and we were congratulated at our accommodations and were seated at the best tables in restaurants I think because of her. New Zealand has much to offer the traveler. Not just the beauty of the outdoors... the vendors who take you on outings such as Jake and Unique w/ Rotorua Canopy Tours or Alex with Waimarino, they are professionals as well as very friendly. We also were very thrilled to do the Te Pa Tu Maori Cultural Experience. The food and Maori people were exceptional. There is so much more to mention but suffice it to say that Kathrin at KimKim made this so easy with work she did and the plan she gave us in her TravelBook. We were never in doubt about where to go and what to do. Thank you, Kathrin!

Hotel Reviews
QT
Queenstown

Off the busy street. Friendly staff, clean and comfortable. I just wish the pool was working. Also, the staff and the food in the restaurant where we ate breakfast were wonderful. Delicious!

Authenticity & Character
Comfortable, good restaurant.
Location
Off the busy street. Nice view.
Staff
They are friendly and outgoing. Always eager to answer questions.
Cleanliness & Comfort
The bed was perfect.
Highfield Mews Motel
Oamaru

So the check in process was the fastest of any hotel I have ever stayed in. I wish all hotels were ran this way. The staff are competent and chill. The room was clean and comfortable! We loved exploring Oamaru and then relaxing and getting a good night's sleep here.

Authenticity & Character
Location
Easy to find and not located in the busy downtown. Walking to and from gives you the chance to explore the town.
Staff
Chill, competent, efficient.
Cleanliness & Comfort
So clean and comfortable.
Lake Ohau Lodge
Lake Ōhau

This was on our Alps to Ocean bike tour. The location is perfect. Great view and two hot tubs (spas). The included dinner was served as a group. You met fellow travelers while seated at larger tables. It was heaps of fun.

Authenticity & Character
You know you are staying in a lodge here. Complete with scant cell coverage :)
Location
Amazing view of the lake.
Staff
Knowledgeable and friendly to tired travelers.
Cleanliness & Comfort
Galaxy Boutique Hotel Tekapo
Lake Tekapo

The view of the lake is amazing. The staff were very kind and brought our breakfast to our room. Very comfortable hotel.

Authenticity & Character
The design that emphasizes the view of the lake.
Location
I loved the view. Easy walk from the bus stop. Easy walk to town for dinner.
Staff
I don't remember their names, but they were all so friendly.
Cleanliness & Comfort
The bathroom was very clean.
MacKenzie Country Hotel
Twizel

This hotel was on our way along the Alps to Ocean bike tour. The breakfast in the morning was very delicious.

Tongariro Lodge
Turangi

This place is very quaint with great food and staff. Comfortable clean rooms. Slobodan checked us in and really made us comfortable.

Authenticity & Character
See the pictures.
Location
We used this as a base for exploring the area.
Staff
Cleanliness & Comfort
The hot tub (spa) could be hotter, but this place is great.
Distinction Heritage Gateway Hotel
Omarama

Great staff, clean rooms and onsite laundry facility. The best part is the restaurant. Relaxed with a beer in the lounge then on to the buffet dinner with the best selection of salads, appetizers, Asian and local dishes and a roast carving station. We also hade a delicious breakfast the next morning. We needed to leaver early and they opened early.

Authenticity & Character
The rooms are huge.
Location
Staff
Cleanliness & Comfort
Some people noted the rooms need updating, but they keep it clean and it is comfortable.
Kurow Hotel
Kurow

Historic. Charming. We enjoyed the owners (Michelle (?) and Ross). We ate dinner and breakfast here. Our room was clean, comfortable and updated. We would stay here again.

Authenticity & Character
It is historic and in the process of being updated.
Location
Staff
So friendly.
Cleanliness & Comfort
Adina Heritage Christchurch
Christchurch

Great location. Easy walk from the bus depot. This is the largest hotel room we have ever stayed in. It had two levels and a washer dryer. The staff were friendly. We did not eat on site, but there were a few lovely options. We did take advantage of the pool and fitness room. Those staff were also very friendly. I especially liked being able to watch the Australian Open in my room.

Authenticity & Character
Large hallways, stair cases, rooms. Very historic.
Location
Nice base to walk to the various sites in the city.
Staff
Cleanliness & Comfort
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 10, 2026
Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say. From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track,... Read more

Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say.

From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track, the redwoods of Rotorua, the A2O ride, and all the incredible experiences along the way makes me smile. You embraced every moment so beautifully.

I’m also delighted that the wonderful guides and hosts you met made you feel welcomed and celebrated — New Zealand has a special way of connecting people, and it sounds like you felt that magic throughout your journey.

Thank you as well for your kind words about the planning and the TravelBook. My goal is always to make travel feel effortless and joyful, and I’m so glad you felt supported every step of the way.

Congratulations again on your retirement — what an inspiring way to mark such an important milestone. I’m truly grateful you trusted me with this chapter, and I’m thrilled it became everything you hoped for and more.

Wishing you many more adventures ahead, and memories that continue to brighten your days.

EXCELLENT TRIP
New Zealand | Jan 12 - Feb 2, 2026

Ruth
Ruth R.
Chicago, IL | Reviewed on Feb 05, 2026
Everything Kathrin had arranged for us was amazing. Our accommodations were stunning, the scenery was stunning, the people were kind, the food was delicious. Most wonderful place we've ever been. Kathrin did an excellent job getting to know us so she could schedule what we love. Read more

Everything Kathrin had arranged for us was amazing. Our accommodations were stunning, the scenery was stunning, the people were kind, the food was delicious. Most wonderful place we've ever been. Kathrin did an excellent job getting to know us so she could schedule what we love.

Hotel Review
Queenstown House Boutique B&B
Queenstown

Rooms are very comfortable with gorgeous views. Breakfast is delicious. Maryann was a very gracious hostess.

Authenticity & Character
Location
The view
Staff
Cleanliness & Comfort
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 10, 2026

Hearing this absolutely makes my day. It was such a joy getting to know you both and shaping a trip that truly reflected what you love. Knowing that the accommodations, the scenery, the people, and the food all came together to create your most wonderful experience means the world to me. Thank you for letting me be part of something so special. Wishing you continued joy and all the very best in health as you carry these memories with you.