Kimkim Trip Reviews for Australia

4.9
Based on 278 ratings
Read 278 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip of a lifetime; thank you Liz!!
Australia | Oct 10 - Oct 28, 2025

Rosemary
Rosemary S.
Los Angeles, CA | Reviewed on Nov 04, 2025
Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem. We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour,... Read more

Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem.

We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour, was pleasant, knowledgeable, and passionate about the wildlife. All our tour guides were great as were all our limo drivers, too much to write here.

This was the trip of a lifetime. Very costly but treated so well and such a full, memorable trip we felt privileges to have had such an experience.

Hotel Reviews
Crown Towers
Melbourne

First class hotel. Beautiful room with lots of room, soaker tub and roomy shower. Incredible view of the river. Service was top notch. Pool is incredible but jacuzzi is part of the pool and not very hot. But pool overall was heated so it did not matter so much.

Authenticity & Character
Location
Close to a lot of activities, restaurants, etc.
Staff
Cleanliness & Comfort
Some confusion about cleaning policy (they said only if you called but came the first two day; when counting on it the third night, they did not come but were happy to bring us much needed coffee for the morning!
Sea Dragon Kangaroo Island
Willoughby

Great location if you want to be off the grid but not much nearby. It was all about the kangaroos and the incredible views. They even upgraded our room which was realty nice. Staff were pleasant and helpful. Hot water turned off on accident one morning but manager Joan (?) got it fixed right away and even offered a bottle of wine as compensation for the inconvenience. A wonderful experience.

Authenticity & Character
Location
The rural setting overlooking the sea.
Staff
Cleanliness & Comfort
Stamford Plaza Adelaide
Adelaide

Nice hotel, good service, good location. Pool was too cold for outdoor use.

Authenticity & Character
Nice hotel but no strong character.
Location
Close to a lot of activities and public transportation.
Staff
Cleanliness & Comfort
Meridian Port Douglas
Port Douglas

More like a condo than a hotel. Room was nice, especially nice balcony and a washer and dryer. Lots of rules made us a little uncomfortable (extensive charges if you get locked out, if you get reported for noise, etc.) . Pool was nice but jacuzzi was not hot (when we asked, we were told it was a “spa” because it had bubbles and owner did not want to turn up the heat. He said he’d check with management and adjusted the heat but it was only a degree warmer, if that. Bottom of the jacuzzi is so rough it hurts to sit on. As we specifically chose this one one to have a good soak after a long day, it was a definite disapppointment.

Authenticity & Character
Location
Staff
Jacuzzi needs to be hot and bottom needs to be smoothed out! Longer office hours would be helpful as no one was there before we had to leave for tours or by the time we got back.
Cleanliness & Comfort
Room was clean. (Though having to clean it, take out the trash, etc. on departure does not add to the feeling of vacation.
Amora Hotel Jamison Sydney
Sydney

Most of the staff were amazing - made you feel special. Needed cream for morning coffee. Got half of an espresso cup at the bar. Next time they said they didn’t have it but I reminded them they did. This time they charge me $5! Not thrilled about. Pool not kept up (always had to get rid of other people’s towels, etc.). Otherwise pleased with the hotel and services.

Authenticity & Character
Nice hotel but not a lot of character. Well appointed. Not sure what you mean by authenticity of a hotel.
Location
With in walking distance of a lot of attractions and easy to access public transportation.
Staff
Very attentive.
Cleanliness & Comfort
Room was clean and comfortable. As noted above, pool could have used more attention.
Activity Reviews
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

What a great day! Driver Travis was knowledgeable, pleasant, and passionate about his work. He was a true advocate for the wildlife and their habitat. The penguins were adorable, to say the least. Due to a no- show, we got an upgrade on seating for the best penguin viewing. It was pretty chilly in the evening. A long day but well worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne

This was a great tour. Garry did an awesome job making sire we got to see all kinds of wildlife while being respectful of them and their habitat. It was an amazing day with lots of beautiful scenery, wildlife, etc. Bus was not so comfortable as seats were narrow and it was quite bumpy in the back. He did a good job of dealing with some challenging guests. Rain limited some of the spectacular views/photo ops but you can’t change that. One of our best days despite the challenges!

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island -  at Sea Dragon Lodge - third day
Kangaroo Island - at Sea Dragon Lodge - third day
Kangaroo Island

Third day we did the honey tasting, lighthouse tour, Antechamber Bay tour, and gin tasting. Honey tasting was nice and lowkey. Lighthouse Tour was interesting with great views. Antechamber Bay was a nice hike with guide Paul who graciously took us last minute. He was pleasant to spend time with and knows all the plants. Gin tasting was interesting, though I don’t think it will turn me into a gin drinker! It’s hard to rate all these activities together.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - second day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - second day
Kangaroo Island

We did a full day nature tour. Saw lots of amazing things. Driver was knowledgeable and did a great job of getting us to see all the sites but being respectful of the land and wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - first day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - first day
Kangaroo Island

The first day we did the Sheep Shearing and Kangaroo Experience activities. The sheep shearing experience included seeing the Kelpie dogs and actual shearing of a sheep. Very interesting and enjoyable. The Kangaroo Experience is basically a guided walk on the property to see the kangaroos when they come out in number in the evening. Learned a lot about the kangaroos.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Uncork the Barossa Valley
Full Day Uncork the Barossa Valley
Adelaide

This was a fun day! Visited four wineries, three for tasting and one for lunch. 7-9 tastings at each winery can be a lot of wine if you drink it all! We had a fun group of people and driver did a great job of remaining professional but enjoying our fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dolphin Sanctuary Guided Kayaking
Dolphin Sanctuary Guided Kayaking
Adelaide

We did not see any dolphins and it rained most of the time. Did not even see fish! The mangroves were interesting, not so much the ship wrecks but since there were no dolphins, we had to see something. But, despite the rain, it’s always good to be on the water.

Quality of Experience
Part was uncontrollable due to poor weather.
Guides, Drivers and Staff
Transport
No transportation provided and getting there was a challenge.
Full Day Skyrail and Kuranda Rail  - Late Start 11:00am - 6:30pm
Full Day Skyrail and Kuranda Rail - Late Start 11:00am - 6:30pm
Port Douglas

Ours was not a skyrail tour; time in Kuranda and train tour. Fun train ride through beautiful country. History is interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

The highlight of our trip! Snorkeling was beautiful! There was quite a current at the first stop but staff was very safety conscious and prepared you well. I used a noodle to make it easier. Did not need a wetsuit but they were available. A very special day. No underwater photos, unfortunately. The boat was awesome with a great non-slip deck.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon/Evening Private Daintree and Nocturnal Tour
Afternoon/Evening Private Daintree and Nocturnal Tour
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

Great day! Animals at the farm were up close. 500 steps up at the end of the hike was tough but I needed the exercise! Guide Kathy was great, knowledgeable about history and wildlife/plants.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Bondi Local Tour
Morning Bondi Local Tour
Sydney

What a fun time. A little stressful as it was my first time surfing at 65 years old! Instructor (Marty, I think) was very patient and took extra time to show us around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Brekkie with the Whales
Morning Brekkie with the Whales
Sydney

So much fun and saw a lot of whales! Would be a fun cruise even if you didn’t get lucky.

Quality of Experience
They made lots of attempts to make sure we saw whales!
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Interesting tour, including history and construction. Did not get to see one smaller theater because guide said there was popcorn on the floor - would have rather seen it before clearing than not at all. Had to check you backpack which was nice in a way but also a bit of a pain. Restaurants at the venue were very crowded!

Quality of Experience
Guides, Drivers and Staff
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overall tour. Driver Nick (?) was pleasurable and knowledgeable, even suggesting photo opportunities, restaurants, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 05, 2025

Liz Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 04, 2025
Hello !!!

I'm glad you enjoyed the trip ! It was so fun to be able to meet you when you parked the car by my house and that gave me the opportunity to take you and pick you up from the airport so we could meet in person and chat before and after the trip !

I hope to be able to create another trip in the near future for you!

Liz

My Australia trip
Australia | Sep 12 - Sep 26, 2025

B
Benita K.
Dallas, TX | Reviewed on Nov 02, 2025
My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So...
Read more

My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So many beautiful things to see and do !
Thank you Vicky!!! You gave us a trip of a lifetime!

Hotel Reviews
QT Melbourne
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Playford Hotel
Adelaide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very conveniently located
Shangri-La Sydney
The Rocks
Authenticity & Character
Very modern
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

Very cute and quaint. Great location!

Authenticity & Character
Location
Beach across the street. Walking distance to downtown
Staff
So helpful. So willing to go the extra mile. Made sure we had everything.
Cleanliness & Comfort
Activity Reviews
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney

The Blue mountains are beautiful. And seeing the flocks of cockatoos was amazing. However this is a very physically demanding tour with lots of steps ( in 1 part there were 1000) and no safety rails. It was wet and slippery also. If I had known I would not have taken this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Port Douglas

Great experience. Lots of animals to see. Our guide took us behind the scenes to see and hold baby joeys and pet koalas. Amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne
Quality of Experience
O
Guides, Drivers and Staff
Transport
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Quality of Experience
P
Food
Guides, Drivers and Staff
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
Kangaroo Island in a Day Tour from Adelaide
Kangaroo Island in a Day Tour from Adelaide
Adelaide
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was very knowledgeable and willing to help out.
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
Australia

Great experience! The staff were great. There were only 9 of us do we got a lot of personal attention. The water was a little rough due to recent rain. Some people got sea sick.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Afternoon and Nocturnal Tour
Daintree Afternoon and Nocturnal Tour
Australia

The tour was canceled due to rain causing too high water levels for the ferry. The tour guide took us to a different part of the rainforest which we had 1 hour to spend. Was enough. Not much to see. Was disappointing.

Quality of Experience
Food
We had burgers and fries in Point Douglas.
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 02, 2025

Hi Benita,
Thank you so much for your wonderful feedback. I’m pleased to hear that your Australia trip was everything you hoped for — and more. It sounds like you made the very most of every moment, and I am glad you had so many incredible animal encounters, which I knew were top on your list.
It was such a pleasure helping you create this adventure, and I’m so glad it became the trip of a lifetime.
Warm regards,
Vicky

Vicky was excellent
Australia | Oct 17 - Oct 28, 2025

P
Paul S.
Portland, OR | Reviewed on Oct 29, 2025
What a great trip. Vicky got it right and gave us just what we were looking for. Read more

What a great trip. Vicky got it right and gave us just what we were looking for.

Hotel Reviews
Regal Port Douglas
Port Douglas

Right out of the 80s. Physical keys to get in the room. Room on the 3rd floor - elevator was out of commission. Air-conditioned room was just big enough for the bed. The other "room" was out the sliding door (which scraped and rumbled when opening or closing) on a covered but open patio. The pool with waterfalls was cool.

Authenticity & Character
Location
Right downtown Port Douglas close to everything
Staff
Cleanliness & Comfort
Sudima Auckland City
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Once in a lifetime experience. Education, helicopter ride, snorkeling, submarine - all 10s

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

I would have preferred a bit more information about the physical, the flora and fauna. Too much about the culture and religion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Our personal walk with Dave was fun and informative. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 30, 2025

Hi Paul,
Thank you so much for your lovely feedback! I’m delighted to hear you had such a wonderful trip and that Australia and New Zealand delivered exactly what you were hoping for. It was an absolute pleasure helping you plan it
Warm regards,
Vicky

First time trip to Australia—Great experience.
Australia | Oct 17 - Oct 27, 2025

E
Edward B.
Boston, MA | Reviewed on Oct 29, 2025
I had a great experience with KimKim and with my specific advisor, Liz. My trip to Australia was my first trip to Australia and I had no prior ‘in country’ experience. With help from Liz I organized a trip that took me through Sydney, to Uluru, and then onto Daintree and the Great Barrier Reef that was spectacular. I was particularly impressed with the way Liz organized local support through an ‘in country’ partner Southern World. There were a couple of small issues that came up during... Read more

I had a great experience with KimKim and with my specific advisor, Liz. My trip to Australia was my first trip to Australia and I had no prior ‘in country’ experience. With help from Liz I organized a trip that took me through Sydney, to Uluru, and then onto Daintree and the Great Barrier Reef that was spectacular. I was particularly impressed with the way Liz organized local support through an ‘in country’ partner Southern World. There were a couple of small issues that came up during the trip (for example, an Uluru tour guide canceled at the last minute) and the Southern World team was easy to reach and incredibly responsive—got a replacement guide organized for me in less than an hour. Liz was also super responsive and helpful throughout the whole process, from early planning to confirmed details through to all the actual travel. I would happily recommend KimKim and Liz to anyone planning a comparable trip.

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

This hotel is a classic airport hotel, and I judge aiport hotels by a different standard. When I stay at an airport hotel it is usually immediately before or after a flight and I’m looking for convenience and efficiency. The airport Rydges is super convenient to the international terminal and also just 50 meters from the T8 train line that runs every few minutes straight into Sydney. The room was clean and super functional, and an easy (flat, little car traffic) 5 minute walk from the international terminal. I would recommend it to other travelers looking for an airport hotel to facilitate their connections.

Authenticity & Character
It’s an aiport hotel—character is not its selling point
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

This hotel exceeded expectations in every respect. The location is spectacular—in a quiet neighborhood directly across the street from the Four Mile Beach, with 5-10 minute walking access to the best restaurants and shops in Port Douglas. The service was excellent, including a very good included breakfast. And the facilities were excellent. The room included a balcony overlooking the beach and in-room facilities (fridge, stove top, microwave, etc.) and as a result was very comfortable to stay in. Indeed, the room itself was a great destination. If I go back to Port Douglas I will stay at the Peninsula.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PARKROYAL Darling Harbour
Sydney

This is a fine hotel, but in a city that is otherwise quite beautiful (Sydney) this hotel is located on possibly the ugliest quarter acre in town—it is built in between two freeway ramps and the view out the window is 100% freeway. Functionally it was fine—clean rooms, nice breakfast, good service at the front desk. But given what i now know to be the alternatives in Sydney next time I go I would prefer a different hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon/Evening Private Daintree and Nocturnal Tour
Afternoon/Evening Private Daintree and Nocturnal Tour
Port Douglas

Daintree is amazing, and I had a great experience with my guide who did a great job.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Port Douglas

A really well done experience from start to finish. A comfortable ship, really well informed and helpful staff, great food, and, of course, amazing snorkeling at the reef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru & Kata Tjuta Scenic Helicopter Flight from Ayers Rock Resort
Uluru & Kata Tjuta Scenic Helicopter Flight from Ayers Rock Resort
Uluru

If you like helicopter tours this is a good one.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

This experience was okay, but not great. Food was a bit mediocre and venue was fine, but not really all that different than the hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Private Blue Mountain High Country Eco Tour
Full Day Private Blue Mountain High Country Eco Tour
Sydney

A good tour with an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

A great tour of an amazing building. After the tour we had dinner in the opera house at Bennelong’s — it was superb.

Quality of Experience
Guides, Drivers and Staff
Transport
not really applicable, whole tour is within the opera house
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

A great tour with a super informed and entertaining guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 06, 2025

Hello Edward!!!

Thanks for your wonderful review. I’m happy you enjoyed the trip and hope to have the opportunity to create another great trip for you and your family in the future. It was a pleasure to work with you!

Liz

The Perfect Hoilday
Australia | Sep 30 - Oct 6, 2025

Susan
Susan K.
Newark, NJ | Reviewed on Oct 26, 2025
Vicky orchestrated the perfect Australian Holiday. We only had a week and she managed to get everything booked that we requested. She provided a very detailed intinerary, and everything went very smoothly. And when we had a question when waiting for a tour bus she quickly responded and confirmed we were in the right spot. Vicky, went the extra mile for us as we had to postpone our original booking because of health issues. It was a blessing to have someone who was so caring and... Read more

Vicky orchestrated the perfect Australian Holiday. We only had a week and she managed to get everything booked that we requested. She provided a very detailed intinerary, and everything went very smoothly. And when we had a question when waiting for a tour bus she quickly responded and confirmed we were in the right spot. Vicky, went the extra mile for us as we had to postpone our original booking because of health issues. It was a blessing to have someone who was so caring and knowledgeable.
We landed in Sydney early in the morning and hit the ground excited to explore on our own before our scheduled afternoon tour. Because of the information and suggestions Vicky made we covered a lot of territory.
We would recommend the Panorama Sydney sights half day tour by AEA. Our driver Paul, did an execellent job giving us an overview of the cities history and significant sites.
The Blue MountainWildlife Full Day Sights and Hiking tour by AEA was outstanding. Nigel our guide was informative and kept us moving so we didn’t miss out on anything. The hike was the highlight, a bit strenuous but so worth it.
Uluru Sacred Sites, Sunset, BBQ and Star Talk did not disappoint. So beautiful! Ayers Rock -Sunrise field of light was impressive. Both tours were by AAT Kings. Would have loved another day in Uluru but did not have the time. Would recommend staying 2 days.
Cairns was a delight. Enjoyed the free time exploring the city. The highlight of the whole trip was snorkeling on the barrier reef. We did the Sunlover reef Cruise and booked a private snorkeling tour. Highly recommend! We were able to see so much more and knew what we were seeing.
The Classic Kuranda with Tropic wings was great too. Doing the scenic train ride first and the Gondola on the return was perfect. The Gondola ride was breath taking. Got to hold a kangaroo. That was special!!!
Vicky planned a trip for us that we will always remember! I recommend using KimKim tours!

Hotel Reviews
Vibe Hotel Sydney
Sydney
Authenticity & Character
Location
Easy access to tram and within walking distance to most harbor.
Staff
Cleanliness & Comfort
Emu Walk Apartments
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Comfortable. Centrally located downtown. Easy walking distance to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 26, 2025
Hi Susan and Doyle,
Thank you so much for your wonderful feedback! I’m absolutely delighted to hear how much you enjoyed your Australian adventure — it sounds like you made the most of every moment!
It was truly a pleasure helping you put this trip together, especially after the initial postponement. I’m so glad everything went smoothly and that you felt supported along the way.
Your detailed highlights put such a big smile on my face — from the breathtaking hikes in the Blue Mountains to... Read more

Hi Susan and Doyle,
Thank you so much for your wonderful feedback! I’m absolutely delighted to hear how much you enjoyed your Australian adventure — it sounds like you made the most of every moment!
It was truly a pleasure helping you put this trip together, especially after the initial postponement. I’m so glad everything went smoothly and that you felt supported along the way.

Your detailed highlights put such a big smile on my face — from the breathtaking hikes in the Blue Mountains to the magic of Uluru and snorkeling the Great Barrier Reef. I couldn’t agree more — two nights in Uluru is perfect when time allows.

Thank you again for your kind words and for recommending KimKim.

Wishing you many more travel adventures ahead.
Warm regards,
Vicky

Awesome Australia
Australia | Oct 11 - Oct 22, 2025

Kimberly
Kimberly B.
Chicago, IL | Reviewed on Oct 24, 2025
When we got the opportunity to travel to Austrailia from the US, it quickly became overwhelming to take on my usual role as travel planner. One night, while poking around the internet, I ran into kimkim.com and it bacame apparent that this approach to travel planning would fit our needs perfectly. I was enticed by the menu driven selection approach and the fact that I could interact via the internet at times that suited me. The list of options we were presented, as well as the option to... Read more

When we got the opportunity to travel to Austrailia from the US, it quickly became overwhelming to take on my usual role as travel planner. One night, while poking around the internet, I ran into kimkim.com and it bacame apparent that this approach to travel planning would fit our needs perfectly.

I was enticed by the menu driven selection approach and the fact that I could interact via the internet at times that suited me. The list of options we were presented, as well as the option to say no to any of them and describe something that might suit us better made it very easy to cultivate the trip we were hoping for.

Vicky was amazing to work with, adjusting easily to our whims, giving guidance where appropriate, getting us taken care of from the foot of the cruise ship to our flight home. It took off so much pressure of having to figure things out on my own.

Vicky was quick to make adjustments in a couple of cases where we wanted to make the trip to the airport earlier. It was nice to know we had someone oncall in the event of a needed change. We appreciated all the other recommendations as well, restaurants and tips on visiting around the city if time allowed.

We enjoyed each of the accomodations we were booked into as well as having the breakfast option which allowed us to avoid starting our day with the first question being "what do we do for food". We could just get going on our travels for the day.

We really enjoyed each of the tours and activities we booked. They met or exceeded our expectations and we could not have been more satisfied.

Vicky did an amazing job and provided service that has and will be highly recommended by us!

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

Comfortable and quiet. Glad to be at the airport for the trip home.

Vibe Hotel
Melbourne

Very comfortable room with great views of the downtown.

Peninsula Boutique Hotel
Port Douglas

We loved this hotel! Each morning and evening we sat on the balcony enjoying the sights and sounds of the ocean. It was a little slice of heaven!

Authenticity & Character
Loved the creativitiy used in the design and how that whole thing was arranged towards the ocean and around the spa and pool. Enjoyed breakfast sitting in view of the ocean each morning. Not sure what else you could ask for!
Location
Ocean front .. what more could you ask for!
Staff
Very friendly and accomodating.
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney
Authenticity & Character
All part of city life, it seemed to fit right into the multi cultural city that Syndey is.
Location
It was a nice location for us. Two blocks from the train stop that would take us down to the harbor. Not really too far from anywhere. We were able to find nice pubs and laundry both close by.
Staff
The desk and restaurant staff greeted us nicely. The bartenders were extremely friendly and accomodating.
Cleanliness & Comfort
A big room with big views was really clean and comfortable.
Activity Reviews
Laneways of Melbourne
Laneways of Melbourne
Melbourne

Enjoyed our walking tour of some of the architecture and laneways of Melbourne. It's was a little challenging to keep us all together on the crowded streets, but it didn't impact the beauty of the Cathedral, Art Deco architecture and Street Art areas. We learned a lot about Melbourne and it's history along the way

Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne

This coastline is unlike anything we've ever seen before. It was a beautiful drive on a beautiful day. Paul, our driver, was very interesting and happy to keep the conversation going. Loved the stops to get coffee, lunch and visit to the wildlife sanctuary and stretch our legs and the 12 Apostle Area was strikingly beautiful!

Small Group Luxury 4WD Daintree Safari Tour
Small Group Luxury 4WD Daintree Safari Tour
Port Douglas

A great trip with lots of things to see. Nicholas was incredibly knowledgeable and if it didn't know an awswer, he had a bunch of book in the vehicle where we could find the answers together. He truly loves this place and all it's crazy plants & creatures. Who else serves morning tea and has lunch in the rainforest in such beautiful surroundings?! Amazing day in the Daintree!

Full-Day Great Barrier Reef & Coral Cays Boat Tour
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Port Douglas

If you go to Austrailia ... you'd be crazy not to do this trip! Crew was great from the moment we stepped on to the end of our trip. When we struggled with a poor fitting mask, several of the crew worked together to resolve the issue quickly. They truly wanted each person to have an amazing trip. You can tell they love the Reef and their opportunity to show others.

Quality of Experience
Great ride to the Barrier Reef and just everything!
Food
The prawns were my favorite, but also the Anzac biscuits seemed to be a favorite!
Guides, Drivers and Staff
Friendly, happy to help and wanted it to be great for everyone.
Transport
Lots of places to sit and be comfortable.
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

A long day of great stops. Enjoyed being up close with the animals. Views of the Blue Mountains were beautiful from all the stopping points along the way. The hike was challenging enough with great views and the botantical garden was amazing. The guide we had was very knowledgeable and we enjoyed all of the info she had to share. She did a great job of minding the traffic and giving out various tidbits about Syndey and each of the stops along the way. The lunch was great ... what a fantastic sandwich. I would certainly recommend this trip ... it is a really long day, but worth it!

Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Enjoyed learning the history of the creation of the Opera House. Didn't realize ahead of time, though it makes sense now, that you might not be able to view all of the presentation areas (or have to do it very quietly) due to practices taking place in the performance halls. The headsets proved invaluable and our guide was very knowledgeable.

Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

We covered an amazing amount of ground on this tour. Loved the way Dave led, walking backwards and talking almost non-stop through street after amazing street! Started with lots of cool history of the Rocks and developing Sydney to the streets of today. Highly recommended!

Quality of Experience
Our guide was great! Covered a lot of ground with constant information. He even gave us ideas for an evening visit to Manly Beach, places to grab a beer and dinner, all which turned out to make for a great evening adventure.
Guides, Drivers and Staff
Best guide ever!
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 28, 2025

Thank you so much for your wonderful feedback, Kimberly. I’m delighted to hear that your trip was everything you hoped for — and that the planning process felt easy and enjoyable along the way.
It was such a pleasure helping you bring your ideas to life and fine-tuning the details so you could relax and enjoy your travels.
Wishing you many more incredible adventures ahead — and I hope Australia will always hold a special place in your travel memories!
Warm regards,
Vicky

Thank you Siena for planning an amazing trip ...
Australia | Oct 5 - Oct 14, 2025

Louise
Louise H.
Newark, NJ | Reviewed on Oct 21, 2025
Thank you Siena for planning an amazing trip for us. This was my first time ever to Australia and I can’t wait to go back and see more. Everything worked out perfectly all our drivers were on time and accommodations were great. Just wanted to give you guys a heads up on the day we arrived at Pinnacle, we did have an issue trying to check in because it was a holiday there. Our driver that day was amazing. My phone wouldn’t reach out to them, and he personally dialed the number, so I was... Read more

Thank you Siena for planning an amazing trip for us. This was my first time ever to Australia and I can’t wait to go back and see more. Everything worked out perfectly all our drivers were on time and accommodations were great.

Just wanted to give you guys a heads up on the day we arrived at Pinnacle, we did have an issue trying to check in because it was a holiday there. Our driver that day was amazing. My phone wouldn’t reach out to them, and he personally dialed the number, so I was able to upload what they needed and get into their key box. He also helped with our luggage. I can’t complement him enough. What would have been a stressful situation was resolved because of him.

The only other suggestion would be to not spend so much time in the airport. I think on three occasions we were there for three hours. Especially when it’s a small airport we couldn’t even check in at one until an hour before.

Thank you again sienna for an amazing experience. We would definitely use you again. Everything was so great.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 24, 2025

Thank you so much for your wonderful feedback, Louise! I’m happy to hear you had such a great first trip to Australia and that everything went smoothly overall. I really appreciate your notes about the airport timing and check-in issue — that’s helpful insight I’ll keep in mind for future travelers. It was such a pleasure planning this trip with you!

Great service from Vicky
Australia | Sep 12 - Sep 26, 2025

L
Leslie V.
Los Angeles, CA | Reviewed on Oct 19, 2025

Vicky did an excellent job with the excursions and details of our trip. We gave her a wish list of what we wanted to see and she fulfilled it beautifully. She was always very responsive with any inquiries we made and addressed them immediately. She placed us in accommodations that were lovely and centrally located which enabled us to spend more time on our daily outings, not having to worry about transportation from place to place. I would definitely work with Vicky on any return trip to Australia!

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 20, 2025

Hi Leslie
Thank you so much for your lovely feedback. I am glad you both had such a great time and ot was all you hoped it would be.
Thank you for entrusting me with your journey
Take care and All the Best
Vicky

Australia journey late August to early September.
Australia | Aug 28 - Oct 12, 2025

Christine & John
Christine & John C.
Seattle, WA | Reviewed on Oct 16, 2025
Hi Liz, first off I would just like to say that our trip to Australia was just great. All of the plans that you made for tours and drivers went without a hitch. Everyone was on time, friendly, informative, and just fun to be with. Our time in Sydney was great, it is a beautiful city. The tour of the city and the sunset dinner cruise were great again. Everything was on time. No delays at all. Really impressed by the Opera House. The Blue Mountains are absolutely beautiful, the Echoes hotel... Read more

Hi Liz, first off I would just like to say that our trip to Australia was just great. All of the plans that you made for tours and drivers went without a hitch. Everyone was on time, friendly, informative, and just fun to be with. Our time in Sydney was great, it is a beautiful city. The tour of the city and the sunset dinner cruise were great again. Everything was on time. No delays at all. Really impressed by the Opera House. The Blue Mountains are absolutely beautiful, the Echoes hotel Spoiled us. Amazing food, staff, accommodations were comfortable and welcoming. Enjoyed walking around Kafoumba. Scenic world was very informative and fun. What I will say for some of the excursions it took some bit of driving to get there from Port Douglas. Drives were around an hour or a little more to get to The different sites that we were visiting. Outback tasting tour was fun and great, love being out in the country, yet again it was a long day and a long drive. Not sure we needed the Esplanade for a drink at the end of that day as we were tired and we were staying in a very similar setting in Port Douglas. The great barrier reef excursion was perfect. I can’t remember the name of the diving company, but they were very knowledgeable, made us feel very safe, very well informed staff which made the trip out to the reef more interesting. We had no difficulties with renting the car at the airport or returning it, although it was a little nerve-racking at the very beginning, but I think my husband did pretty well driving. I want to thank you for all the time and work you put in into planning our vacation, I think this was a once in a lifetime trip for us, but you never know. Thanks again. Christy

Hotel Review
PARKROYAL Darling Harbour
Sydney

The location was great and the breakfasts were very nice.

Authenticity & Character
Location
Close to shopping, the Harbor, Opera House and Queen Victoria Building.
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Oct 17, 2025

Dear Christy and John,
It was an absolute pleasure to work with you on this trip and I am so so happy you enjoyed it so much. Thanks for the thoughtful review.

Congratulations John for driving on "that" side of the road !! I'm sure having Christy as a co-pilot helped !

There is definitely more of Australia to see, and there is always New Zealand, Africa and Argentina which I specialize in. I will be an honour to work with you again.

Best to you and your family the rest of the year and the holidays.
Cheers
Liz

Fabulous hotels, and expert selection of tour...
Australia | Oct 4 - Oct 15, 2025

Sarah
Sarah P.
Davis, CA | Reviewed on Oct 16, 2025
Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person. The other measure of a travel agent is response to last minute issues, and once... Read more

Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person.

The other measure of a travel agent is response to last minute issues, and once again Vicky came through in a superlative fashion. Our trip plan included an all day rainforest tour in our third City, Brisbane, and by that time in the trip we just wanted to tour on our own. So I messaged Vicky, and she took care of that cancellation for us along with a refund. Much appreciated, and we were able to have a day that suited interests in town.

Everything Vicky arranged happened exactly as we planned And we will certainly recommend her and the Kim Kim team to our friends, and We will use Kim Kim, again when we need this kind of individualized travel planning.

Hotel Reviews
Royal on the Park
Brisbane

We love the retro vintage decor, but the main star is the location across the street from the botanic garden.

Authenticity & Character
Mid-Century modern furnishings in excellent condition.
Location
Cleanliness & Comfort
Our agent booked us a spa suite which included a full living room with a view of the park, in addition to a spa tub room, plus our regular hotel bedroom.
Peppers Beach Club
Port Douglas

One step out our door was a freshwater white sand Beach, which was the perfect place to relax after a day of touring.

Location
Walkable to town and the 4 Mile Beach.
Cleanliness & Comfort
Shangri-La Sydney
The Rocks

The view of the harbor and Opera House was a highlight of the trip. Terrific location in the rocks historical district.

Location
Cleanliness & Comfort
Activity Reviews
Ultimate Brisbane Walking Tour
Ultimate Brisbane Walking Tour
Brisbane

Local sauce is the new kid on the block and they try harder. The staff reached out to us immediately upon booking, and before and after the trip, which gave us a lot of confidence in their organization. Excellent overview of historic Brisbane.

Quality of Experience
Guides, Drivers and Staff
Full-Day Daintree Adventure from Port Douglas
Full-Day Daintree Adventure from Port Douglas
Port Douglas

Our guide Johnny was a long-time local who was greeted personally at every stop, And his commentary about life in tropical Queensland was very informative. The crocodile boat ride with Ernie allowed us to meet the real crocodile Hunter of Australia. You won't believe how big those male Crocs can be, from a safe distance across the river, of course.

Quality of Experience
Food
Pre-Ordered plated lunch an optional ice cream stop.
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Visiting The reef was Tom's bucket list And this tour brought us right out to the reef For the full experience. The boat ride is 90 minutes each way. I took my seasick medicine before departure each way which was a good thing. The staff used the time time of the journey out to The reef briefing Everyone on the many activities available. I am a very anxious snorkeler and they had so many expert staff members available at each step of the suiting up. I'm so glad I had that experience. However, the real way to see what's under the water is the semi-submersible which I rode twice.

Quality of Experience
Food
Full buffet lunch.
Guides, Drivers and Staff
Transport
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

Our driver and guide, helder, was quite charming and informative. Loved the zoo and being out in the mountains for a brief hike.

Quality of Experience
Food
Nice for a box lunch.
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This is a must do for visitors to Sydney since we see it so much from the outside. It was really a thrill to be on the inside of this icon of the country.

The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

This tour gave us the history and orientation to Sydney. The guide was very informative and we could everything she said and ask questions. Excellent Start to our visit to Sydney.

Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 17, 2025

Hi Sarah,

Thank you so much for your wonderful feedback! 🌏
I’m delighted to hear that you enjoyed the hotels, tours, and experiences throughout your trip. It was such a pleasure planning your journey and ensuring everything matched your interests perfectly.

I’m glad I could assist quickly with your change of plans in Brisbane — having the flexibility to make the most of each day is what travel is all about.

Thank you again for your kind words and recommendation. Wishing you many more amazing travel adventures ahead!

Warm regards,
Vicky

I would like to Thank You and your team for p...
Australia | Sep 14 - Sep 24, 2025

S
Sophia L.
Newark, NJ | Reviewed on Sep 30, 2025

I would like to Thank You and your team for planning this trip that included multiple hotels, flights, and private car transportation for all 3 cities (Sydney, Cairns, Melbourne) along with the multiple excursions with detailed itinerary - Moreover, your follow up Zoom call scheduled directly before our departure from the USA to Australia - very much appreciated with this level of detail and service. Everything went according to plan and itinerary while we were in Australia. When we plan to visit New Zealand in the future, I would absolutely work with kimkim again.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 07, 2025

Thank you so much for your thoughtful review, Sophia! I’m so happy to hear that everything went smoothly throughout your travels in Australia and that the pre-departure Zoom call helped set you up for a stress-free trip. It was a pleasure helping you plan this adventure, and I'm excited to hear you'll be using kimkim again for your New Zealand trip!

Amazing Australia Experience
Australia | Aug 29 - Sep 12, 2025

Lily
Lily U.
Wilmington, DE | Reviewed on Sep 29, 2025
This was our first time traveling with KimKim, and everything was absolutely perfect. It was such a pleasure working with Siena and Greg—they were amazing and answered all my questions along the way. Siena even went the extra mile and created a video for me, which was so helpful with my busy schedule, to walk through the itinerary and set expectations for our trip to Australia. Everything went exactly as planned. We did have one small issue with a missed pickup, which required us to take a... Read more

This was our first time traveling with KimKim, and everything was absolutely perfect. It was such a pleasure working with Siena and Greg—they were amazing and answered all my questions along the way. Siena even went the extra mile and created a video for me, which was so helpful with my busy schedule, to walk through the itinerary and set expectations for our trip to Australia.

Everything went exactly as planned. We did have one small issue with a missed pickup, which required us to take a taxi for a long ride from the airport to our hotel. But when we reached out to KimKim, they immediately refunded the fare without any hassle. Their attention to detail and the level of customer support provided while we were traveling were absolutely incredible.

I highly recommend KimKim and will definitely book with them again. Thank you for making this such a memorable trip!

Hotel Reviews
Spicers Balfour Hotel
Brisbane
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silky Oaks Lodge
Finlayvale
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alba
Adelaide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sea Dragon Kangaroo Island
Willoughby

Beautiful place in Kangaroo Island

Authenticity & Character
Location
Awww
Staff
Cleanliness & Comfort
Amora Hotel Jamison Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Tamborine Mountain & Lamington National Park Trip
Private Tamborine Mountain & Lamington National Park Trip
Brisbane
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Brisbane - Free Day
Brisbane - Free Day
Brisbane
Quality of Experience
Great Barrier Reef Snorkeling Excursion
Great Barrier Reef Snorkeling Excursion
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adelaide Hills & Hahndorf Village Day Trip
Adelaide Hills & Hahndorf Village Day Trip
Adelaide
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Blue Mountains Day Trip
Private Blue Mountains Day Trip
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 07, 2025

Lily! ✨ It was such a pleasure helping you plan this adventure, and I’m so glad to hear everything went smoothly (minus that one hiccup—which I’m happy we could quickly resolve). I really appreciate you mentioning the video walkthrough—it’s great to know it made things easier with your busy schedule. I’m so glad this trip was such a memorable experience, and I’d love to help you plan your next one when the time comes!

Liz our trip planner did a great job of pl
Australia | Sep 6 - Sep 16, 2025

J
Jean B.
Clayton, MO | Reviewed on Sep 23, 2025

Liz our trip planner did a great job of planning our trip. It took away our need to coordinate transportation and tours. Our accommodations were great in Auckland, Rotorua and Queenstown. The only downside to our trip was the 12 hour day to Milford sound and unfortunately it rained off and on all day.
Otherwise I had a great time in New Zealand. Thank you, Liz and Kimkim
Jean brown

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Sep 23, 2025

Hello Jean and Mary,
Thanks for your nice review. I enjoyed working with you and hope to be able to have the opportunity to do it again to one of our other destinations.
I am sorry that it rained during your trip to Milford. If I could control the weather and the airlines It would be amazing :) :)

Wish you a wonderful rest of the year!!
Liz

Paula was amazing at helping us create an exceptional experience
Australia | Aug 30 - Sep 13, 2025

C
Christine M.
Seattle, WA | Reviewed on Sep 21, 2025
Paula was amazing at helping us create the exact trip we wanted to Australia that included Brisbane, Port Douglas, Melbourne and Sydney. Having drivers meet us at each destination made our logistics easy and the tours scheduled in each city were second to none. Read more

Paula was amazing at helping us create the exact trip we wanted to Australia that included Brisbane, Port Douglas, Melbourne and Sydney. Having drivers meet us at each destination made our logistics easy and the tours scheduled in each city were second to none.

Hotel Review
Peninsula Boutique Hotel
Port Douglas

Located close the the restaurants and the beach this hotel was perfect for our time in Port Douglas.

Authenticity & Character
Suite size was very comfortable
Location
Located across from 4 Mile Beach
Staff
We were treated spectacularly for breakfast and happy hour
Cleanliness & Comfort
Laundry facilities need to be cleaned for mildew smells.
Activity Reviews
Morning Best of Melbourne Bike Tour
Morning Best of Melbourne Bike Tour
Melbourne

Riding with Dave was great. We learned so much about Melbourne and Australia.

Quality of Experience
Guides, Drivers and Staff
Transport
The bikes were is good working condition.
Full Day Outer Barrier Reef Cruise (from Hotel)
Full Day Outer Barrier Reef Cruise (from Hotel)
Port Douglas

Snorkeling at the Great Barrier Reef is not to be missed

Quality of Experience
Food
The buffet was meh
Guides, Drivers and Staff
Transport
Full Day Snorkel The Wrecks Day Cruise at Tangalooma
Full Day Snorkel The Wrecks Day Cruise at Tangalooma
Brisbane

We were worried about the possibility of rain in Brisbane but once out on Moreton Island everything seemed better. We went snorkeling amongst the sunken ships and even saw a turtle.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Sep 22, 2025

G'day Christine,

Thank you so much for taking the time to write a review and sharing your feedback—it really means a lot to me. I’m so happy to hear you had a wonderful experience exploring beautiful Australia. It was an absolute pleasure working with you, and I hope to have the opportunity to help plan another South Pacific adventure for you in the near future.

Take care and please keep in touch. You can email me at: [email protected]

Cheers,
Paula

Kim was amazing and I would use her again to plan a trip
Australia | Sep 6 - Sep 16, 2025

M
Mary c.
Clayton, MO | Reviewed on Sep 21, 2025
Kim was amazing and I would use her again to plan travel. The problem was we didn’t read the itinerary carefully enough and some of the activities that we did weren’t what we really like to do. The day we went to Milford - our guide was a delightful young lady but it was a long day to see some waterfalls. In hindsight we probably should have gone to a winery. We very much enjoyed Water Peak Farm. We loved the Hobbiton and Mitai Cultural experience. We like the Auckland city tour but the bush... Read more

Kim was amazing and I would use her again to plan travel. The problem was we didn’t read the itinerary carefully enough and some of the activities that we did weren’t what we really like to do. The day we went to Milford - our guide was a delightful young lady but it was a long day to see some waterfalls. In hindsight we probably should have gone to a winery. We very much enjoyed Water Peak Farm. We loved the Hobbiton and Mitai Cultural experience. We like the Auckland city tour but the bush tour was not really our cup of tea. I have to stress - every guide we had was excellent. The hotel accommodations we wonderful. We did not go on the geyser tour and instead went to the Mitai spa for the day and I would highly highly added that to anyone’s agenda. All in all we loved New Zealand. Please let Liz know she did a wonderful job.

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Sep 22, 2025

Hello Mary,
Thanks for the nice review and the feedback and I'm very glad you enjoyed the trip.
Sorry that a couple of tours were not your cup of tea, and you are correct, it is a good idea to review the details of each tour before signing up for them. To be very honest I thought you had because we started planning the trip in June. But if you travel with us again, I'll make sure to send you personally youtube links to each activity to make sure you review them.

I enjoyed working with you and hope we can plan another trip in the future.
Liz

The best of Australia
Australia | Sep 10 - Sep 18, 2025

Sharon
Sharon E.
Brandon, FL | Reviewed on Sep 20, 2025
We had a wonderful Australian trip to Sydney Uluru and Cairns. Kim Kim took care of all of the logistics, day trips and hotels. Everyone from drivers to guides to staff at the accommodations were professional, friendly, and knowledgeable. We would use Kim Kim again for another overseas trip. Read more

We had a wonderful Australian trip to Sydney Uluru and Cairns. Kim Kim took care of all of the logistics, day trips and hotels. Everyone from drivers to guides to staff at the accommodations were professional, friendly, and knowledgeable. We would use Kim Kim again for another overseas trip.

Hotel Reviews
Amora Hotel Jamison Sydney
Sydney

Loved this location. It was a great hotel for a big city. All the.amenities. Every detail was considered, including.the young men managing the doors were above and beyond in their friendliness and helpfulness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Emu Walk Apartments
Yulara
Authenticity & Character
Location
It was convenient to town
Staff
Cleanliness & Comfort
Mantra Amphora
Palm Cove
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wintjiri Wiru Sunset Dinner
Wintjiri Wiru Sunset Dinner
Uluru

The drone and light show was very entertaining and educational and was high-quality

Quality of Experience
Food
We thought the appetizers was the complete dinner and was very surprised to find out. We still had some unique specialties to eat during the show.
Guides, Drivers and Staff
Transport
SEIT Kata Tjuta
SEIT Kata Tjuta
Uluru

I really liked the small group size and the short hike through the gorge was incredible The sunset breakfast was one of the best meals we had on the tours

Quality of Experience
Guides, Drivers and Staff
Transport
Uluru Sacred Sites & Sunset
Uluru Sacred Sites & Sunset
Uluru

The drive around the rock and the opportunities for several short walks was just a perfect fit

Quality of Experience
Guides, Drivers and Staff
Our guide was very entertaining with his passion for the subject
Transport
Palm Cove - The Great Barrier Reef
Palm Cove - The Great Barrier Reef
Palm Cove

I didn’t realize how well prepared and user friendly this day would be. You needed no experience and even those with some physical limitations could easily participate

Quality of Experience
Food
Guides, Drivers and Staff
Transport
I loved the boat ride to the pontoon station where we spent the day
Daintree, Mossman Gorge and Cape Tribulation
Daintree, Mossman Gorge and Cape Tribulation
Australia

Everyone participating in the tour was friendly and made it an enjoyable day despite the weather which obviously nobody can control

Quality of Experience
Food
Guides, Drivers and Staff
Transport
From Uluru to Palm Cove, via Kuranda Sky rail
From Uluru to Palm Cove, via Kuranda Sky rail
Australia

We also went to the butterfly museum before getting on the sky rail. The scenery was incredible on the sky rail and well worth making this stop.

Quality of Experience
Guides, Drivers and Staff
Transport
All-Inclusive Blue Mountains Day Tour ex Sydney
All-Inclusive Blue Mountains Day Tour ex Sydney
Sydney

The blue Mountains are beautiful and we were able to have several stop.s to do different activities. I would’ve liked more self guided time to explore on our own when walking in the rainforest

Quality of Experience
Food
Guides, Drivers and Staff
Transport
It was a larger tour and it reminds that I prefer small groups
Sydney Opera House tour
Sydney Opera House tour
Sydney

That building is amazing and the tour guide was knowledgeable and clearly enthusiastic about the subject matter

Quality of Experience
Guides, Drivers and Staff
Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Sep 28, 2025

Thank you for your feedback. I'm glad to hear you had a great trip! Also, thank you for sharing the photos—they are wonderful!

Our guide Vicky did an in credible job and wa...
Australia | Sep 1 - Sep 16, 2025

A
Alberto L.
Richardson, TX | Reviewed on Sep 17, 2025

Our guide Vicky did an in credible job and was always washing our trip , weather and. Other developments. We could not had had a better trip and service

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 17, 2025

Hi Alberto
Thank you for your feedback
I am.so glad you had an incredible trip and felt looked after along the way.
Wishing you many more travel adventures ahead.
Thanks again
Vicky

First time using kimkim, won't be our last
Australia | Aug 31 - Sep 11, 2025

Mark
Mark C.
Seattle, WA | Reviewed on Sep 13, 2025
Great booking tools from kimkim.com. Very quick courteous service from specialist Vicky throughout the process! Great support from her during our time in Australia. Very happy with the quality of the accommodations, tours, and events. Everything went punctually and smoothly. Highly recommend the sounds of silence dinner at Uluru. This was our first time using kimkim and won't be our last. Read more

Great booking tools from kimkim.com. Very quick courteous service from specialist Vicky throughout the process! Great support from her during our time in Australia. Very happy with the quality of the accommodations, tours, and events. Everything went punctually and smoothly. Highly recommend the sounds of silence dinner at Uluru. This was our first time using kimkim and won't be our last.

Hotel Reviews
Sails In The Desert
Yulara

Easy transfer to/from airport. Very nice resort. Great view of Uluru!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Riley
Cairns

Nice modern hotel, great location and view of the ocean

Authenticity & Character
Location
Close to ocean and restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Sydney’s Hunter Valley Wine Tasting Tour
Sydney’s Hunter Valley Wine Tasting Tour
Sydney

Nice tour, just the two of us and driver/guide Paul

Quality of Experience
Nice variety of wineries to experience. Weather was outstanding.
Guides, Drivers and Staff
Paul was a great guide and very safe driver. Engaging conversations throughout the tour.
Transport
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney

Great half-day tour to see the main sights. Just enough time to see it all. Great views.

Quality of Experience
Guides, Drivers and Staff
Guide was engaging and humorous
Transport
SEIT | ULURU experience
SEIT | ULURU experience
Uluru

Uluru is way bigger than you think. You don't appreciate it until you are standing next to it. Small group tour was intimate.

Quality of Experience
Small group size
Guides, Drivers and Staff
Dmitri was a courteous, conscientious guide
Transport
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia
Quality of Experience
Guides, Drivers and Staff
Scott was a knowledgeable, humorous guide and very safe driver!
Transport
Comfortable
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Ocean Freedom - Cruise to Outer Edge of Upolu Reef and Upolu Cay Reef (Departs from Cairns)
Australia

Was a bucket list item for my wife. Lived up to her dreams.

Quality of Experience
Great snorkeling!
Guides, Drivers and Staff
Professional, courteous staff!
Transport
Uluru Sounds of Silence Dinner
Uluru Sounds of Silence Dinner
Uluru

Awesome view of Uluru during sunset and of the night sky. Food was very good. Great service.

Quality of Experience
Night sky in total darkness
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Sep 13, 2025

Thanks so much Mark. I am so glad it lived up to your expectations and you had a great experience all round. It was a pleasure helping you plan your journey.
Wishing you many more travel adventures ahead.
Take Care and All the Best
Vicky

Aussie Adventure 2025
Australia | Aug 18 - Aug 26, 2025

Jolene
Jolene M.
Los Angeles, CA | Reviewed on Aug 31, 2025
From the moment I started our travel arrangements on kimkim Siena was there to help guide and suggest different options for our itinerary to Australia. I made quite a few changes with our schedule, but Siena didn’t hesitate to make any of them, and I’m truly grateful for her patience and understanding. Our trip was absolutely stellar!! I can’t say enough good things about Siena and Greg at kimkim. They were both an absolute pleasure to work with.
One of the best things about our trips...
Read more

From the moment I started our travel arrangements on kimkim Siena was there to help guide and suggest different options for our itinerary to Australia. I made quite a few changes with our schedule, but Siena didn’t hesitate to make any of them, and I’m truly grateful for her patience and understanding. Our trip was absolutely stellar!! I can’t say enough good things about Siena and Greg at kimkim. They were both an absolute pleasure to work with.
One of the best things about our trips was the ease and convenience of our travel arrangements. Everything was done for our convenience and we didn’t have to worry about airport transfers, tickets to events, airline flights within the country, hotel accommodations, etc. This was one of the first trips where I didn’t have to plan out everything and that definitely made a huge difference in my level of enjoyment. All I had to do was tell the family what time we had to meet for our pick ups. Thank you Siena and Greg for the trip of a lifetime!

Hotel Reviews
The Langham
Southbank

Great five-star hotel near everything in downtown Melbourne. We visited the Chuan Spa to get relaxing massages and were able to utilize all the amenities available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Niramaya Villas and Spa
Port Douglas

Peaceful, zen-like atmosphere on a beautiful, scenic property. Lots of lounge areas and very aesthetically pleasing. Villas were big and comfortable. We had booked a two-bedroom villa but there was only a single bed in each room. The gal at the front desk very kindly offered to open the other bedroom with twin beds so we could all sleep comfortably. Definitely great customer service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Four Seasons Sydney
Sydney

Great, modern hotel in the middle of downtown. Walking distance to Sydney Opera House and other great locations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Laneways & Arcades Discovery Walk
Private Laneways & Arcades Discovery Walk
Melbourne

A wonderful tour through the different areas of downtown Melbourne. Melinda was truly a pleasure to tour with. She was friendly, knowledgeable and you could tell she had a real affinity for the city. We wandered down alleys and lanes and saw all the diverse architecture of the city. We stopped to have drinks at one of the many coffee houses located in the city and had some terrific chocolate at Mork’s. This was a great tour for people interested in architecture and to see the many diverse areas of downtown Melbourne.

Quality of Experience
Guides, Drivers and Staff
Outer Barrier Reef Cruise
Outer Barrier Reef Cruise
Port Douglas

The boat was big and comfortable and we had a pretty smooth ride out to the reef and back. The snorkeling was terrific and the reef was a once in a lifetime trip for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Half-Day Visit to the Daintree Rainforest
Private Half-Day Visit to the Daintree Rainforest
Port Douglas

Jungle cruise - It was not very exciting but the scenery was pretty. We saw about 5 or 6 bigger crocs, a baby croc and a Great Beak Heron. Mossman Gorge - This was very nice, and there was a lot to see. We took a tram up to the gorge, and the day was cool and beautiful so we were able to take a dip in the watering hole. We would have loved to stay longer to hike the trail.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Wildlife Habitat Experience
Private Wildlife Habitat Experience
Port Douglas

Callie was an excellent tour guide. Very enthusiastic and interactive. She made it very enjoyable and she was very knowledgeable about all of the animals. We enjoyed feeding the kangaroos and cassowary and petting the koala during our photo session. The private tour was so much more informative than if we had gone on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney

Calmsley Farm: We saw wallabies, kangaroos, mice, goats, sheep, wombat, camel, Shetland ponies, donkeys, koalas, rabbits, turkeys, a ferret, and snakes. We love animals so this was a fun stop for all of us. Blue Mountains: Unfortunately the weather made it impossible to see anything. The rain and the fog obscured the views and made it too dangerous for us to do the hike. It was very disappointing, but we understood it had nothing to do with the tour. Our guide, Paul, was really nice and had a lot of interesting information for the group. We heard later that this was the wettest winter in Sydney in 28 years!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Taste of Sydney Experience
Private Taste of Sydney Experience
Sydney

Tour guide: Helen Sydney Fish Market - great place to visit. Interesting to see the different types of fish and food available. The samples we had were delicious - deep fried squid, deep fried fish, salmon sashimi and raw oysters. Lotus - Chinese cuisine, the vegetable dumplings were really good. The other items we sampled were also good. Harry’s Meals on Wheels - meat pie was surprisingly tasty Black Star Bakery - the only disappointing stop. The cake was just okay and the people working there were not friendly Young Henry’s - cool, funky bar. We enjoyed the beer flights Helen was a fantastic guide. She was friendly, knowledgeable and a pleasure to be around. The places she took us were fun and it was nice to see the different areas of Sydney as she talked about the history of the area. Definitely a recommended tour for first timers in Sydney.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Sep 02, 2025
Hi Jolene, Thank you so much for your wonderful and detailed review! It was such a pleasure helping you shape this special trip to Australia, and I’m so glad to hear everything—from the hotels to the activities—came together so smoothly and you really got to enjoy the experience and be present. I’m especially happy to hear the Great Barrier Reef tour we selected provided such a smooth ride out to the reef—it really makes the experience that much more enjoyable. Thank you again for trusting... Read more

Hi Jolene,

Thank you so much for your wonderful and detailed review! It was such a pleasure helping you shape this special trip to Australia, and I’m so glad to hear everything—from the hotels to the activities—came together so smoothly and you really got to enjoy the experience and be present. I’m especially happy to hear the Great Barrier Reef tour we selected provided such a smooth ride out to the reef—it really makes the experience that much more enjoyable. Thank you again for trusting Greg and me with your travel plans. We’d be thrilled to help plan your next adventure whenever the time feels right! 💛

Lawrence was a great guide at Daintree. He i...
Australia | Aug 23 - Aug 29, 2025

M
Marilyn H.
Dallas, TX | Reviewed on Aug 31, 2025
Lawrence was a great guide at Daintree. He is very knowledgeable of the area.
Asko was helpful and responsive to our needs.
Read more

Lawrence was a great guide at Daintree. He is very knowledgeable of the area.
Asko was helpful and responsive to our needs.

Hotel Reviews
Lady Elliot Island Eco Retreat
Lady Elliot

Definitely an Eco lodge with emphasis on preserving the environment. The Reef Room was very nice. Close to the lagoon.

Authenticity & Character
Very good as an Eco Lodge
Location
Staff
Very helpful and gave informative presentations
Cleanliness & Comfort
Amora Hotel Brisbane
Spring Hill

The rooms are very nice

Authenticity & Character
Location
Restaurants nearby
Staff
The staff at reception did not seem familiar with the area.
Cleanliness & Comfort
Heritage Lodge Daintree
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quaint lodging in the rain forest area
Activity Review
Private Daintree and Cape Tribulation guided tour, full-day
Private Daintree and Cape Tribulation guided tour, full-day
Australia

Our guide Lawrence was the best. He was a great guide who is very familiar with the area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Asko Merilainen

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.