Kimkim Trip Reviews for Australia

4.9
Based on 107 ratings
Read 107 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great experience with KimKim
Australia | Feb 23 - Feb 29, 2024

J
Joe H.
Oneonta, AL | Reviewed on Mar 01, 2024
Tia was very helpful in planning and organizing our trip. We had to make a different plan due to an airline issue, and she worked it out for us easily. Everything went smoothly with pickups and getting us where we needed to be. All the excursions we did were fantastic. Spending the night on the Great Barrier Reef with Divers Den Oceanquest was just indescribable. Beautiful! Would love to do it again! Read more

Tia was very helpful in planning and organizing our trip. We had to make a different plan due to an airline issue, and she worked it out for us easily. Everything went smoothly with pickups and getting us where we needed to be. All the excursions we did were fantastic. Spending the night on the Great Barrier Reef with Divers Den Oceanquest was just indescribable. Beautiful! Would love to do it again!

Activity Reviews
Spirit of Cairns - Dinner Cruise
Spirit of Cairns - Dinner Cruise
Cairns

Great buffet, beautiful boat, very friendly staff. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

Not to be missed! Gavin our guide was great. Very knowledgeable and passionate about the rain forest. Great experience.

Quality of Experience
Guides, Drivers and Staff
Divers Den - Oceanquest Overnight Experience (Day 2)
Divers Den - Oceanquest Overnight Experience (Day 2)
Cairns

Food was great, checkin and disembarking went smoothly. Got to do 4 dives and the ‘Sharks in the Dark’ was a hit. Great experience.

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Well worth a visit. Very interesting.

Unchartered Blue Mountains Tour
Unchartered Blue Mountains Tour
Sydney

Beautiful drive into the mountains. It rained most of the day but Patricia our driver/guide got us to some great spots.

Guides, Drivers and Staff
Divers Den - Oceanquest Overnight Experience
Divers Den - Oceanquest Overnight Experience
Cairns

Couldn’t have been any better. Great experience snorkeling and staying overnight was a highlight. Great attentive staff, especially Skye and Thomas. The room was much larger than we were expecting. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tia Chesser

Amazing Australian Vacation
Australia | Feb 3 - Feb 22, 2024

Lori
Lori C.
Newark, NJ | Reviewed on Mar 01, 2024
I just came back from a 3-week perfect vacation in Australia. Kimkim travel made by dream vacation possible. From beginning to end Liz ( my kimkim agent) arranged everything and it was seamless...absolutely no stress on me because Liz had every plane ride (5), every chauffeur, every hotel, every ticket to an event etc. done to perfection. She even did my car rental. Obviously Liz and I communicated frequently before the trip and she understood my style and planned accordingly. There were so... Read more

I just came back from a 3-week perfect vacation in Australia. Kimkim travel made by dream vacation possible. From beginning to end Liz ( my kimkim agent) arranged everything and it was seamless...absolutely no stress on me because Liz had every plane ride (5), every chauffeur, every hotel, every ticket to an event etc. done to perfection. She even did my car rental. Obviously Liz and I communicated frequently before the trip and she understood my style and planned accordingly. There were so many great moments in the trip but I'd like to give a shout out to The Merrijig Inn in Port Fairy. It is a B &B that is so quaint and so comfortable and where I had the best dinner of my trip. From Sydney, to the Great Barrier Reef, to Uluru, to Melbourne, to driving the Great Ocean Road, to ending in Adelaide for the Fringe Festival, kimkim made it all happen with perfection.
Thank you, Lori Christensen

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 01, 2024

Dear Lori,
Thank you so so much for taking the time to review and for your kind words. It was so nice to work with you. I am very lucky to come across clients like you!! Very very happy you enjoyed the entire trip and yes you are right the Merrijig Inn is so cute, its my favorite also!

Hope to have the chance to organize another trip for you soon!
Thanks again
liz

Sydney At Its Best
Australia | Jan 31 - Feb 19, 2024

Neal
Neal L.
Canada | Reviewed on Feb 29, 2024
The trip was planned very well , with a driver at the airport to drive us to our Hotel , Harbour Rocks Hotel . Fantastic location within easy walks to restaurants ,Sydney Bridge, Sydney Opera house etc. The hotel included breakfast which was excellent !! Nice 2nd floor outdoor sitting area at rear of hotel where we could enjoy a beverage or a meal . The Sydney Bridge climb was awesome . The sights were awesome ,guide talks you through entire procedure ,harnessed at all times . Photos... Read more

The trip was planned very well , with a driver at the airport to drive us to our Hotel , Harbour Rocks Hotel . Fantastic location within easy walks to restaurants ,Sydney Bridge, Sydney Opera house etc. The hotel included breakfast which was excellent !! Nice 2nd floor outdoor sitting area at rear of hotel where we could enjoy a beverage or a meal . The Sydney Bridge climb was awesome . The sights were awesome ,guide talks you through entire procedure ,harnessed at all times . Photos available to capture the moment .

Hotel Reviews
Harbour Rocks Hotel Sydney MGallery
The Rocks, Sydney NSW

Clean rooms , deck 2nd floor at back to sit outside , enjoy the sounds ,weather & just relax ,maybe have a beverage or read a book . Happy Hour was nice ,staff were very courteous . A few stairs to get to things . Good exercise but if mobility is a problem .

Authenticity & Character
Old building with lots of character !
Location
Very close to all of Sydney 's finest
Staff
Very kind & available
Cleanliness & Comfort
The beds were lovely & nice bedding
Whitsunday Apartments
Hamilton Island

Large rooms ,good beds , necessary utensils in Kitchen . Staff warns you to keep sliding doors closed when not using as Cockatoos will walk into your room & destroy everything looking for food . Nice view from room , pool & Ocean . Coffee cart located outside lobby 7 am opening was nice to grab a great coffee to enjoy outdoor tables or on your balcony .

Authenticity & Character
Pool & Beach right across the street
Location
Little bit of walk to the Harbor but sidewalks are plentiful & clear well lit at night . Everybody uses golf carts to get around ,but walking is good as you see a lot .
Staff
No all were very good
Cleanliness & Comfort
Nice to sit on balcony & enjoy the view
Pullman Cairns International
Cairns

Beautiful Hotel Great breakfast

Authenticity & Character
Clean & well kept
Location
Staff were great , walkable to sights
Staff
Courteous
Cleanliness & Comfort
Nice bathrooms
Fable Auckland
Auckland

Clean very nice

Authenticity & Character
Location , breakfast was good the only negative was rooms were small
Location
Close to Ferry ,beautiful restaurants.
Staff
Very quick with a special request , brought up to our room quickly
Cleanliness & Comfort
All good
Activity Review
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

The bridge climb is very safe the preparation is good & all questions answered . The guide talks to you for the climb & tells you history of bridge & all interesting facts . Looks a lot tougher then it actually is . A few tight spots so if your a large person forget this adventure . Everybody on our climb had HUGE smiles after .

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 01, 2024

Hi Neal
Thank you so much for taking the time to review your Australia and NZ trip.
I am so pleased you had a great time, and enjoyed the Hotels and activities. I am also a huge fan of the Harbour Rocks Hotel, so am glad you guys enjoyed it too.
Take Care and Thanks again,
Vicky

Trip of a Lifetime!!
Australia | Feb 16 - Feb 25, 2024

SUSAN
SUSAN L.
Highlands, NC | Reviewed on Feb 27, 2024
Liz did an amazing job in planning our family trip to New Zealand and Australia! The only thing I wish is that we could have stayed for longer! Queenstown (New Zealand) was amazing...the most adorable small town with many great restaurants and shops. Milford Sound was simply stunning! The e-bike tour through the vineyards was so much fun! Sydney was wonderful as well. We climbed the Sydney Harbor Bridge at night with the beautiful skyline and Sydney Opera House in full view - awesome... Read more

Liz did an amazing job in planning our family trip to New Zealand and Australia! The only thing I wish is that we could have stayed for longer! Queenstown (New Zealand) was amazing...the most adorable small town with many great restaurants and shops. Milford Sound was simply stunning! The e-bike tour through the vineyards was so much fun! Sydney was wonderful as well. We climbed the Sydney Harbor Bridge at night with the beautiful skyline and Sydney Opera House in full view - awesome (Anna, our guide, was amazing)! Not only did we tour the Opera House, but we were able to squeeze in a play while we were there (RBG: Of Many, One). The tour of Sydney was great and we took the ferry over to Manly Beach, which was fun and nice to get out onto the harbor! Auckland was nice (Sky Tower visit was neat) and Rotorua provided great insight on indigenous people with the Matai Maori Village show. Glow Worm Kayak tour at night was great (Jess was an amazing guide) and we saw the Southern Cross and Orion constellations. Stunning!! I wish we had more time in Australia and we will definitely be using Liz again when we head back to Australia. I would also definitely go back to the southern island of New Zealand again as well!

Hotel Review
Copthorne Hotel & Resort Queenstown Lakefront
Queenstown

Great location close to town. Friendly front desk personnel.

Location
Easy walk to town
Cleanliness & Comfort
Activity Reviews
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

Jess did an amazing job in taking us through tunnels and caves to see the glow worms...stunning! She also showed us the southern cross and orion constellations - very knowledgable!

Quality of Experience
Guides, Drivers and Staff
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

Cool to see the geothermal mud pools, geysers and boiling pools at this location.

Quality of Experience
Guides, Drivers and Staff
Coud be more informative about the history. Guide was OK, but did not answer questions in a meaningful way.
Garden Onsen Outdoor Soak - 1 hour
Garden Onsen Outdoor Soak - 1 hour
Queenstown (NZ)

Our originally-scheduled time slot of 4:30 had to be changed due to a flight cancellation. Onsen was able to move our time slot to the following day at 9:30pm - which happens to be sunset this time of year. It was stunning. The glass of champagne and chocolates was perfect and 1 hour was a perfect way to end our busy day!!

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Super interesting to learn about the design, construction and operations of Sydney Opera House. We enjoyed it so much that we squeezed in a trip back to see a play while we were there (FYI - there are several venues in the Opera House in addition to the Concert Hall).

Quality of Experience
Guides, Drivers and Staff
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

While I've never seen any Lord of the Rings movies, this was a very interesting and beautiful tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

Wonderful exposure to Maori culture with the dinner and show. Great job!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)

The weather the day of our visit was PERFECTION, which I hear is not normal for Milford Sound since it rains there 180+ days a year. We had perfect blue skies and the scenery was gorgeous! The boat tour was awesome! Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Bridge Climb at Night
Sydney Bridge Climb at Night
Sydney

One of the highlights of our trip! Anna did an amazing job in leading us to the summit of the bridge - perfectly clear night so we could see the Opera House, Sydney Skyline and wonderful views of boats in the harbor! Definitely recommend!!

Quality of Experience
Guides, Drivers and Staff
Anna was great!
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

Great overlook for Queenstown! Would highly recommend!

Quality of Experience
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overview of Sydney! Seeing Bondi Beach and the Sydney Opera House and Harbor Bridge was very cool, among other sights!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 28, 2024

Hello Susan!!
Thanks for the wonderful review and I am super glad you enjoyed Australia and NZ as much as we do !
How lucky you got to see the constellations on the Kayak Tour, and yes, Jess is my favorite guide also!!
(for the Kayak) I have many favorites :)

I'd love to organize another trip for you anytime ! it was a pleasure to work with you

Liz

Great Intro to the Southern Hemisphere!
Australia | Feb 9 - Feb 18, 2024

David
David G.
Greenville, SC | Reviewed on Feb 24, 2024
What another terrific trip we had thru the KimKim portal. Working with Liz Neal and her staff was truly a blessing since we had generated quite an aggressive "vacation" down under. In those 2-weeks we had a # of airline tickets, hotel stays, transfers to/from airports/hotels and excursions. It went like clockwork on the receiving end as all went very smoothly. I felt comfortable knowing that the major details had been put in place and that I could count on airline tickets being correct,... Read more

What another terrific trip we had thru the KimKim portal. Working with Liz Neal and her staff was truly a blessing since we had generated quite an aggressive "vacation" down under. In those 2-weeks we had a # of airline tickets, hotel stays, transfers to/from airports/hotels and excursions. It went like clockwork on the receiving end as all went very smoothly. I felt comfortable knowing that the major details had been put in place and that I could count on airline tickets being correct, hotels were ready for us and ride transfers were always there when expected. We could concentrate on merely enjoying the trip.

We saw & did many things on our trip and still trying to decide which major activity was our favorite:
NZ Gondola & Luge
NZ Shotover Jet Boat
Sydney Opera House
Sydney Harbour Bridge Climb
TAS Port Arthur tour
AUS Rottnest Ferry & Island

We'll have many lifetime memories from this trip and also opens the possibility of returning to these areas to spend additional leisure time.

Thank You so much for all your help in setting up our trip, and making it a reality, Liz. It was a pleasure working with you on this one and looking forward to the next trip.

Hotel Review
Copthorne Hotel & Resort Queenstown Lakefront
Queenstown

Loved this hotel for its location, easy walking distance to our needs and beautiful room view. There was only 1 King sized bed in our room but worked out just fine for the 2 of us travelers. Friendly and helpful staff were an added bonus.

Authenticity & Character
The views of the mountain range "Remarkables" and Lake Wakatipu were constantly viewable from our large room window. Very pleasing to watch the weather roll across them in an ever-changing kalidescope of patterns.
Location
We had excursion meeting points on nearby Shotover Street. The heart of Queenstown was a nice, easy walk along Lake Wakatipu.
Staff
Very helpful with local maps, check-in/out and information about the area.Comfy
Cleanliness & Comfort
Large comfy bed, clean room and fresh towels
Activity Reviews
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown (NZ)

This trip was canceled due to weather but we separately booked the Shotover Jet Boat ride on the Dart River in its place and super happy that we did! This review pertains to the Shotover ride instead. Such a beautiful and pristine area with the river and mountain ranges. Our boat ride was exhilarating and our driver, Hamish, was the best. He knew how to handle that boat and make it dance on the shallow water, coming perilously close to the nearby cliffs and then 360's where possible. Woo-Hoo!

Quality of Experience
Thrilling jet boat ride with a great driver!
Guides, Drivers and Staff
Our boat driver, Hamish, could not only thrill us with his expert handling, but also told a lot of background and history of the local area as well as the boat design
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Have seen numerous times on television this iconic masterpiece. To actually be there in person to touch, feel and see the building was a bucket list item. An amazing work of sculpture, art and functionality all rolled into one design.

Guides, Drivers and Staff
Excellent tour guide who really knew her stuff. I liked that we all had headphones and could easily hear and understand what the informative guide was saying.
Full Day Experience Rottnest with Bike, and Snorkel hire
Full Day Experience Rottnest with Bike, and Snorkel hire
Perth

Yet, another highlight of our trip was going to Rottnest Island. What a blast it was to ride bikes on the well paved paths, snorkel in the beautiful blue waters of the Indian Ocean and see all the cute little Quokka's. Really enjoyed biking around the island and going as far west as possible to Radar Reef and Fish Hook Bay.

Quality of Experience
Enjoyed the freedom we had to set our own pace and see and do what we wanted . Would've liked it better if our bikes had been E-Bikes rather than just pedal bikes.
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney

This may be one of the best highlights of our trip, actually climbing the Sydney Harbour Bridge. Such a surreal experience where, despite being so high, felt very comfortable, due to our pre-training and strapped securely into the harness. The views were amazing along the way and the stories of the build fascinating.

Quality of Experience
The fact that we were actually climbing the bridge along the walkways, ladders and girders was astonishing! Being elevated above the vehicular traffic below was exciting, especially when climbing the ladder between lanes 7 - 9 with the cars, buses and trains whizzing past!
Guides, Drivers and Staff
We had a fantastic guide, Kat, who helped familiarize us with our climbing gear, made us feel comfortable during the climb and provided many interesting facts about the bridge and surrounding area with friendly banter and timely jokes. Thanks again for the wonderful time, Kat!
Full Day Port Arthur Tour
Full Day Port Arthur Tour
Hobart

Having read several books about this area and time, I thought I was mentally prepared for the experience. I was amazed at at how serene and beautiful the area had become over the years. The historical plaques located by the major structures were very informative and helped remind visitors how awful a place it was during its heyday. Very much enjoyed the short harbor cruise as well as the gardens, Such a lovely place now...

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 25, 2024

Dear David and Paul,
Thank you thank you for the wonderful reviews and also for posting the pictures. Some really amazing !! I also enjoyed seeing your happy faces. It was really a pleasure to plan this trip with you and I would love to plan one again in the future!!

Thanks again both!
liz

Thanks for a great trip. Our agent Vicky was ...
Australia | Jan 31 - Feb 19, 2024

Sharon
Sharon S.
Canada | Reviewed on Feb 20, 2024
Thanks for a great trip. Our agent Vicky was great and provided many options. She had great attention to detail and was very prompt before and during our trip! Great work Vicky!! Read more

Thanks for a great trip. Our agent Vicky was great and provided many options. She had great attention to detail and was very prompt before and during our trip! Great work Vicky!!

Activity Review
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

Great experience. Loved it

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 20, 2024

Thank you Sharon, it was a pleasure creating your Trip and I am so pleased you guys had such a great time.
Take Care and All the Best,
Vicky

Liz is great for planning your Australia New Zealand experience!
Australia | Jan 17 - Feb 16, 2024

Hans
Hans N.
Foothill Farms, CA | Reviewed on Feb 18, 2024
Liz was a fantastic travel agent for us. She organized a great itinerary and was easliy reachable throughout the trip!
The Ovolo Wooloomooloo was a great recommendation in Sydney although I would pass on the hotel recommendation in Palm Cove ( the Reef Retreat) as we prefer hotels over rooms where you don't have daily maid service. Their use of tacky tourist poster signs at the front entrance was a turn off. Liz also helped us tremendously in helping my husband connect with extended...
Read more

Liz was a fantastic travel agent for us. She organized a great itinerary and was easliy reachable throughout the trip!
The Ovolo Wooloomooloo was a great recommendation in Sydney although I would pass on the hotel recommendation in Palm Cove ( the Reef Retreat) as we prefer hotels over rooms where you don't have daily maid service. Their use of tacky tourist poster signs at the front entrance was a turn off. Liz also helped us tremendously in helping my husband connect with extended family in Brisbane (as shown in the profile photo)

We loved the tours which were organized however my criticisms in Australia are two:

The local Australia rep does not have a number reachable by WhatsApp. This is not great as trying to make a local call is expensive. The 24 hour line was reachable by Whats App but no one ever answered or responded to text messages sent on Whats App (even though it was clear the messages were read) This is a BIG deal because we were not informed that a separate service was picking us up and returning us home for our rainforest tour in Cairns. The driver who picked us up had no idea who was meeting us for the tour and the driver who took us back to the sky ride for hotel pick up had no idea who was picking us up. I asked every car in the waiting area if they were our driver just to luck out and find the driver who had arrived 45 minutes early (according to his notes) for our pickup. I am telling you now, if he had been on time 45 minutes later we would have been in an UBER. This lack of communication and inablilty to contact anyone locally is completely unacceptable.

Apart from the less than ideal Cairns transportation experience we had an enjoyable trip. Our experience in New Zealand was great, the local rep was reachable and we enjoyed each of the trips.

Please do consider recommending the Heal House Hotel in Brisbane. It is a 1st class B&B which we booked ourselves but you should be aware of. I told them I would inform you of them and I do believe they are open to working with travel agents since they do have to pay a commission to Hotels.com

Hotel Reviews
Hotel Fitzroy
Auckland

A 1st class hotel located in Ponsonby, a walkable Auckland neighborhood with lots of food and shopping options. The hotel is a small B&B, professionally run with a lovely wine/beer happy hour and included, stocked fridge in the room. Breakfast was amazing with delicious options such as an eggs benedict on a potato rosti, or pancakes, added to a delicious continental breakfast of fresh fruit, yogurt and breads. Uber to the musuem and downtown Auckland was around 20 AUS.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
If you want luxury and comfort, this is your place!
Pullman Rotorua
Rotorua

A first rate hotel, located in the central business district. Rooms are spacious and comfortbale, breakfast had everything you could possibly want.

Authenticity & Character
It is the nicest hotel in town. There is no particular "character" Breakfast options were outstanding in the included breakfast
Location
Staff
A very friendly staff that went out of their way to help you
Cleanliness & Comfort
ACCOMMODATIONS BOOKED BY CLIENT

This review is for the Heal House Brisbane- please update the heading to reflect this. The Heal house is a luxury 3 bedroom B&B run by a couple who go out of their way to ensure you have the best possible stay in Brisbane. They are located in New Farm which is walkable to downtown (30 minute easy walk). The hosts provide you with a Go card on their account that allows you to use the public transport system to get around the river spots. You just pay them at the end for what you used. The beds were very comfortable, the bathrooms well-appointed with thoughtful touches like micellar wipes for female guests, cotton balls, swabs, robes, slippers etc. They pre-stocked the fridge with complimentary soft drinks, soda water and snacks. Wine, beer and liquor are available from an honor bar with the prices reflecting retail cost.

Authenticity & Character
No detail is overlooked in this stunning, Craftsman style home. The guests live upstairs in one of three rooms with a spacious shared living room. The owners live down below.
Location
Very close to the river from where you can grab a local City Cat or Kitty Cat river transport to get around. The pricing is like taking a bus
Staff
Bryce and Lindsay are first class hosts who really care about your experience
Cleanliness & Comfort
Everything was spotless
Activity Reviews
Afternoon Wilderness Experience
Afternoon Wilderness Experience
Auckland

We really enjoyed the walk and tour in the forest. The visit to the beach was OK. The tour guides were knowledgeable and friendly. The bus was comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

We didn't know what to expect and were pleasantly surprised with how charming this village is. I would recommend it to Hobbit and Non Hobbit fans alike

Quality of Experience
Food
For a tourist buffet, the options were surprisingly delicious
Guides, Drivers and Staff
The driver was friendly and funny and chose a great location for a rest break with really good food options
Transport
Very comfortable bus ride
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

This reminded me of a luau Maori style. A bit too touristy for us

Quality of Experience
Overall this was a bit "disneyesque" I prefer experiences which are more educational. I felt like I was on a school field trip
Food
The food was 'meh' I think it lacks in quality when it tries to serve such large volumes of people
Guides, Drivers and Staff
The driver and staff were very friendly
Transport
transport was on time and was fine for a local visit
Half Day Kahukiwi Experience
Half Day Kahukiwi Experience
Rotorua

A must-do if you want to understand Maori culture from a Maori who has lived it.

Quality of Experience
Guides, Drivers and Staff
Other than being late, due to a miscommunication, Harry was a great driver and guide
Transport
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

This trip was magical. People do need to know they will be in small spaces in 2 man kayaks. They will be provided with wetsuits and will get wet. Some kayaking experience is useful but not 100% required.

Quality of Experience
small respectful group vs. a large crowd who can ruin this particular experience in a cave
Guides, Drivers and Staff
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

A very interesting viwsit to the thermal springs with an additional look at a kiwi sanctuary and the Maori experience

Quality of Experience
Guides, Drivers and Staff
Very informative
Transport
There is no transport, this must be arranged separately
Museum entry and 1 Hour Highlights tour
Museum entry and 1 Hour Highlights tour
Auckland

We had a great overview of this fantastic museum. There are several very interesting historical exhibits. New Zealand has done a great job with this museum.

Quality of Experience
Guides, Drivers and Staff
Transport
There is no transport to this museum although it is centrally located and easy to get to by UBER
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

A great tour that shows you all of the spaces and gives a great historical background on the architect and many challenges in designing and building this structure.

Quality of Experience
Guides, Drivers and Staff
Transport
There is no transport for this tour It is walkable from any hotel near the Harbor
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

The blue mountains are pretty but it is a long day on a bus. I would have preferred spending an extra day in Sydney. The best part was the visit to the animal farm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 18, 2024
Hi Lory and Hans,
I'm glad you enjoyed the trip. And I'm glad all the research that I did to find an organization that was able to connect Hans with his relatives was successful. That was a lot of hours or research and phone calls, and although it was a task that went well beyond the job description of a travel agency, we were happy that it was successful, and we were able to help.
Regarding contacting our local representative, I'm not sure what happened there, because the same day you... Read more

Hi Lory and Hans,
I'm glad you enjoyed the trip. And I'm glad all the research that I did to find an organization that was able to connect Hans with his relatives was successful. That was a lot of hours or research and phone calls, and although it was a task that went well beyond the job description of a travel agency, we were happy that it was successful, and we were able to help.

Regarding contacting our local representative, I'm not sure what happened there, because the same day you mentioned you couldn't reach them, I whatsapp them from my phone and was able to connect. - most likely you didn't have to dial the 0 in front of the number so whatsapp could make the call. Our local operator also tried to reach you and left a message, but never heard back from you.

Wishing you good travels in the future.
liz

Ruth was AUS-ome!
Australia | Jan 23 - Feb 7, 2024

James
James B.
Westbrook, ME | Reviewed on Feb 13, 2024
Ruth was terrific to work with. Ruth worked with me patiently, though a number of options as to number of days for the trip; cities to visit; areas and activities to pursue. Every itinerary, including the final version aligned with our interests and priorities. Upon completing our 16 day trip, it is evident Ruth knows the areas we visited and created a unique experience I could not have accomplished on my own. Her local knowledge of Australia was invaluable. Read more

Ruth was terrific to work with. Ruth worked with me patiently, though a number of options as to number of days for the trip; cities to visit; areas and activities to pursue. Every itinerary, including the final version aligned with our interests and priorities. Upon completing our 16 day trip, it is evident Ruth knows the areas we visited and created a unique experience I could not have accomplished on my own. Her local knowledge of Australia was invaluable.

Hotel Reviews
Vibe Hotel
Melbourne

Well appointed room in a great central location with a beautiful view. Great breakfasts as well!

Authenticity & Character
Location
Look for a higher room with a river view .
Staff
Responsive . Expecially the waitstaff - especially Lucy . Friendly front desk staff.
Cleanliness & Comfort
MACq 01 Hotel
Hobart

Probably the best hotel we have ever stayed in. The spacious rooms, views of Hobart Harbor, the super friendly and helpful staff , sumptuous breakfasts, and overall vibe made this our favorite hotel on our trip.

Authenticity & Character
We loved how so much Hobart and Tasmanian history is infused into the hotel and our stay experience.
Location
Staff
Cleanliness & Comfort
Stewarts Bay Lodge
Port Arthur

A Washer / dryer are in the cabins which was very helpful . A Good restaurant is open “on campus” for breakfast and evening dinner . This is helpful as there are limited dining options in port Arthur . The cabins have a full kitchen so dinning in is also an option. Check the hours and days the restaurant is open as they can be variable. There is a beautiful walking path along the waterfront at the lodge that continues to the Port Arthur Historical Site .

Authenticity & Character
Location
Close to the Port Arthur Historical Site and the meeting point for the Wilderness cruise
Staff
Cleanliness & Comfort
Hyatt Regency Sydney
Sydney

We upgraded our Room to a Harbor view . That was well worth the cost of the upgrade , from a bland any big city office building view to one overlooking the beautiful and bustling Darling Harbor . The roof top bar is a must with a stunning view of Darling Harbor with great cocktail and small bite food options. Loved the vibe . The breakfasts were excellent , combining a huge selection of options from various buffet stations with a choice to have made to order omelettes and Eggs Benedict . Bonus mimosas or Champaign included. The rooms were clean and bed very comfortable.

Authenticity & Character
Location
Location made it easy to access most areas of downtown Sydney with less that a 20 min walk or Uber ride
Staff
Cleanliness & Comfort
We requested for our room to receive housecleaning after erroneously indicating we did not need it , but they did not clean or refresh our room for another 24 hours and on,y then after a second request . Once they did refresh the room it was perfectly clean . The bed was very comfortable .
Freycinet Lodge
Coles Bay

Our upgraded room was amazing , with a private view of the granite mountains ( the Hazards) and an outside secluded bath . A nice perk is that everything in the mini bar and fridge was included in the room rate - no extra charges. The location was also unique , inside the National Park , affording easy access to hiking to overlooks with stunning views and access to a number of white sand beaches with pristine waters , with very few fellow beach goers. Excellent breakfasts. We liked the bistro for dinner - it seemed a better value and the food was great. The property has a beautiful expansive deck overlooking Cole’s Bay . An added plus - the lodge as free laundry facilities.

Authenticity & Character
Location
The only Hotel / Lodge located in the National Park . Stunning sunsets every night over Cole’s Bay
Staff
Especially Steffi she was so friendly and accommodating
Cleanliness & Comfort
Rooms were spotless and thoroughly refreshed during our stay
Activity Reviews
Best of Melbourne by Bike
Best of Melbourne by Bike
Melbourne

A wonderful way to see the city and get an initial overview / lay of the land. Dave ( a retired solicitor) our guide was excellent. We felt safe and learned so much about Melbourne. Also what areas to revisit . We loved the lunch stop at Brunnelli’s. The tour ended just in time before the heat of the day was too much.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Progressive Degustation Walk
Evening Progressive Degustation Walk
Melbourne

The food and wine / beer were extensive, varied and excellent . I rarely post food on social media but I felt compelled to do so in this instance . Our guide Deanna was top notch and a lot of fun too ! Though not an inexpensive tour , it was well worth the cost. A great value .

Quality of Experience
Food
The restaurants and our wonderful food and tour guide Deanna
Guides, Drivers and Staff
Transport
We walked so this Q is N/A
Full Day Phillip Island + Penguin Plus  with Dinner
Full Day Phillip Island + Penguin Plus with Dinner
Melbourne

A must do . On of the highlights of the trip. The Penguin plus ( upgrade) viewing platform also a must . It is special experience to witness in less than a hour, the 1, 000 plus little blue penguins exiting the surf in unison and marching up the beach dunes to their burrows .

Quality of Experience
It is all about the Penguins
Food
As noted we did not have enough time (30 min) at the stop to order and finish our food before the departure from town . The food did not come for 20 minutes . Though the food was good , We were stuffing it in our mouths and it was not enjoyable . I would skip the food option and go for a quick fish and chips , sushi or pizza or deli.
Guides, Drivers and Staff
Long day but the driver (AL) was top notch , funny and went above and beyond . He even stopped to demonstrate boomerang throwing , letting us all give it a try .
Transport
Full Day Reverse Great Ocean Road Experience
Full Day Reverse Great Ocean Road Experience
Australia

We loved the twelve apostles and shipwreck cove . Just a gorgeous coastline and beautiful place .

Quality of Experience
Twelve Apostles, shipwreck cove
Guides, Drivers and Staff
He was ok
Transport
Night Tour of the Bonorong Wildlife Sanctuary & Tasmanian Devils
Night Tour of the Bonorong Wildlife Sanctuary & Tasmanian Devils
Hobart

One of the best wildlife tours we have ever experienced . What makes this unique is that this is a rescue shelter so the wildlife is here either as their only resort due to injury or human abandonment or in a state of rehabilitation to be returned to their natural habitat. The early evening is a wonderful time to tour as for many of the animals this is their natural feeding time. This is also a semi private tour that has limited participants , otherwise closed to the public. One gets close to the kangaroos, wombats, ichybnas( our favorite) , 110 year old cockatoo (Fred) , and of course Tasmanian devils. Bono-Lou our tour guide was fantastic.

Quality of Experience
Guides, Drivers and Staff
Bono-Lou our guide was wonderful . She is clearly passionate about the animals and loves her work.
Transport
N/A no transport involved , we drove
Afternoon Grand Hobart Walk
Afternoon Grand Hobart Walk
Hobart

Perfect way to start our Hobart Stay . The center city is compact and walkable with a lot of history. Dave our tour guide was wonderful . He is a history buff and highlighted aspects of Hobart’s history not necessarily generally known. As an example he took us into a Real tennis club ( fascinating to visit ) as he learned of our interest in the Aussie Open . It is clear Dave loves to show off Hobart .

Quality of Experience
Guides, Drivers and Staff
Dave is wonderful
Transport
N/A as we walked
Depart Australia
Depart Australia
Australia

Smooth pick up and drop off . We requested a route without tunnels and the driver Miguel was very accommodating. We also request a pick up 30 min later than scheduled and they accommodated.

Quality of Experience
Guides, Drivers and Staff
Miguel was wonderful
Transport
Full Day Bruny Island Traveller Tour (Shared Tour)
Full Day Bruny Island Traveller Tour (Shared Tour)
Hobart

Fun tour , we loved all the stops along the way . Yummy artisan food and drink ( cheese , beer, honey, chocolate) . The lunch stop was also excellent . It is a long day but is broken up by several interesting stops as well as a ferry ride each way that helps break it up. The tour guide was terrific. It is a relatively early start so I would build in time for an early breakfast before arriving if one is like me ; a big breakfast person .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hobart City Kayak Tour
Hobart City Kayak Tour
Hobart

A great way to get some exercise, see the City of Hobart from the water and have a fish and chips snack right from the kayak! .Our tour guide, Kane was wonderful. We felt safe , even while navigating the busy waters of the port.

Quality of Experience
Guides, Drivers and Staff
Kane our guide was great !
Transport
N/A as we walked to the beach
Half Day Sydney Harbour Bridge Ride (Shared Tour)
Half Day Sydney Harbour Bridge Ride (Shared Tour)
Sydney

The best way to get an overview of Sydney . The sandwich lunch was excellent and was included. In addition to the description , we also rode along by the Barangoo Reserve, Sydney Observatory, Darling Harbor , Chinatown , Hyde Park, the Botanical Gardens, along Woolloomooloo bay and Sydney Opera House . Our Tour Guide Ruben was great .

Quality of Experience
Guides, Drivers and Staff
Ruben Rocks!
Transport
N/A as we walked to the bike tour start
3 Hour Wilderness Cruise
3 Hour Wilderness Cruise
Australia

Fantastic way to see the stunning and rugged Tassie coast. We felt like we were at the end of the earth . Wildlife abounds . We saw albatross up close - what a magnificent bird. Cliffs , caves, an iconic lighthouse and wildlife. What’s not to love !

Quality of Experience
Guides, Drivers and Staff
The guides were righ out of central casting
Transport
Bus ride to and from the dock was comfortable
Sydney Harbour Long Dinner Cruise
Sydney Harbour Long Dinner Cruise
Sydney

What a treat ! A wonderful meal and way to tour the harbor from the water .

Quality of Experience
Food
Though there was only one stop vs two as the second place is closed on Sundays , we liked it as this made the dinner stop at Doyle’s longer and more relaxing with a spectacular view of the Sydney skyline in the bacgriud as the sun set . The tour portion of the boat ride continued after dinner for another two hours.
Guides, Drivers and Staff
Jamie was very helpful
Transport
My only suggestion would be to show the pickup spot on a map . We were not quite sure we were at the right spot and frantically walked the entire length of opera Quay as the boat was not there yet and arrived right at the pickup time , not a minute earlier . Understand as they may only be allowed to bump and run , but as a result a map in addition to the description would have helped .
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney

A must do . First class treatment all the way . Pete our tour leader was a veteran guide and the best , right out of casting central . My wife is not always comfortable with heights and she did it and loved it.

Quality of Experience
The whole thing
Guides, Drivers and Staff
You can’t beat Pete our guide
Transport
N/A
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

A great way to get an overview of the opera house ,and its design and construction while also visiting stunning performance venues within the opera house complex. After the tour I wanted to attend a performance, just to get an actual experience of venue in action. It is a first class tour conducted by a very knowledgeable docent.

Quality of Experience
Guides, Drivers and Staff
Excellent docent
Transport
N/A
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Feb 14, 2024

I really enjoyed working with James and was pleased they were open to trying some different things. I had just returned from Tasmania in October so it was great to be able share these amazing experiences that fitted with their interests. I have personally done everything included in this itinerary so its great to speak from the heart and from actual experience.

Australia in 8 days
Australia | Jan 27 - Feb 4, 2024

Frederick
Frederick P.
Dublin, OH | Reviewed on Feb 05, 2024
Great planning and activities, we really felt Vicky helped us get the most out of our 8 days in Australia. Tight schedule for a country as big as Australia, but we feel we hit some memorable highlights. Staying 3 days at the rocks in Sydney was a great introduction and the hotel was in the perfect location for newbie’s like us. Trip to cairns was seamless and the scheduled activities were memorable. Loved the Great Barrier Reef, bucket list checked! Read more

Great planning and activities, we really felt Vicky helped us get the most out of our 8 days in Australia. Tight schedule for a country as big as Australia, but we feel we hit some memorable highlights. Staying 3 days at the rocks in Sydney was a great introduction and the hotel was in the perfect location for newbie’s like us. Trip to cairns was seamless and the scheduled activities were memorable. Loved the Great Barrier Reef, bucket list checked!

Hotel Review
Harbour Rocks Hotel Sydney MGallery
The Rocks, Sydney NSW

Perfect introduction to Sydney, extremely helpful staff!

Authenticity & Character
Location
Staff
Helpful and enthusiastic
Cleanliness & Comfort
Activity Reviews
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Rebecca was a friendly informative guide, introducing us to a beautiful area of the country

Seastar Luxury Outer Great Barrier Reef Island and Reef Tour from Cairns
Seastar Luxury Outer Great Barrier Reef Island and Reef Tour from Cairns
Cairns

4 hours of snorkeling available during the cruise, really nice staff and cruise

Kuranda Deluxe with Skyrail Rainforest Cableway (departs Cairns)
Kuranda Deluxe with Skyrail Rainforest Cableway (departs Cairns)
Australia

Pleasant drift over the beautiful rainforest.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 05, 2024

Hi Fred,
I just wanted to take a moment to express my sincere gratitude for the lovely review you shared about your holiday. I am so glad you had a wonderful time in Australia and that you found the Harbour Rocks Hotel to be as delightful as I do. Your feedback means a lot to me, especially knowing that you also enjoyed the touring options we organized.

Take care,
Warm regards,
Vicky

Thank you Gary - We had an amazing trip in Australia.
Australia | Jan 16 - Jan 30, 2024

Yael
Yael C.
Canada | Reviewed on Feb 02, 2024
We had an amazing trip in Australia. everything was well planed and fitted our requests and budget. We saw lots of new animals, we tasted wonderful wine and food, we dipped in the ocean and in some beautiful waterfalls and we snorkelled the Grate Barrier Reef. Gary was very responsive to our requests and fulfill them very well, while surprising us with some extra tips and special upgrades that we greatly appreciated once we arrived at a venue. It was a stress-free trip and all we had to do... Read more

We had an amazing trip in Australia. everything was well planed and fitted our requests and budget. We saw lots of new animals, we tasted wonderful wine and food, we dipped in the ocean and in some beautiful waterfalls and we snorkelled the Grate Barrier Reef. Gary was very responsive to our requests and fulfill them very well, while surprising us with some extra tips and special upgrades that we greatly appreciated once we arrived at a venue. It was a stress-free trip and all we had to do is to enjoy Australia and the company of each other. Strongly recommending using KimKim and especially Gary - THANK YOU

Hotel Reviews
Amora Hotel Jamison Sydney
Sydney

amazing location and very comfortable room , bed Nice and helpful staff

Authenticity & Character
Location
right on the Main Street in Sydney. Close to everything
Staff
very helpful and friendly - especially the young guys opening the doors
Cleanliness & Comfort
Mercure Cairns
Cairns

this is more like a hostel not very much a hotel. the rooms are very big but empty. no decor, not a dresser to put your cloths, not a table - nothing. The was no remote to the AC unit so the room was freezing. Two towels were provided for 4 nights and no cleaning service. Carins gets lots of rain but they do not provide any umbrellas. The breakfast looks miserable, for the some cost we ate at The Novotel next door and enjoyed a wonderful variety of food and drinks. But the worst were the staff - they were so NOT friendly that we were actually laughing . Its like they were trying to avoid making eye contact with us so they don't need to greet us. The desk is literally next to the elevator and they were pretending to be on the computer or immediately went to the back room without saying simply "Hello". Very weird.

Authenticity & Character
no Character what so ever
Location
The location is OK - it is not as closed to the beach as the other hotels but it is still ok
Staff
the attitude MUST improve. They need to be friendlier and more approachable. They should greet their guests and not let them feel unwelcome as we did
Cleanliness & Comfort
its a very clean hotel but the rooms and showers/bathrooms are not serviced at all and its a bit too much for a stay of 4 nights.
Mercure Melbourne Southbank
Southbank

this is not a 5 stars hotel but is it very well maintained. the rooms are comfortable and large. the coffee at the Lobby Bar was amazing. the location is AWSOME and the staff are nice and friendly. I used the laundry facility - it was very appreciated to have one after 10 days of the trip.

Authenticity & Character
nothing special about this hotel but it is nice and amazingly located. It was decorated for the AO games which added a lot to the vibe.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Australia

a MSUT DO

Half Day Panoramic Sydney Sights
Half Day Panoramic Sydney Sights
Sydney

our specific tour guid was not the best but the tour itself is important for the first day in Sydney

Sydney Aboriginal Dreaming Tour
Sydney Aboriginal Dreaming Tour
Sydney

I think that the idea of this trip was supposed to be much different than what we got. but seriously I have no idea what was this trip about

Hunter Valley Wine Tasting
Hunter Valley Wine Tasting
Sydney

After visiting the Yarra Vally near Melbourne I know that Yarra is better ... HAHAHAH

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Waterfall Wanderers Full Day Tour
Waterfall Wanderers Full Day Tour
Australia

the young guy that took us on the trip was absolutely adorable. it was a very very nice trip

Quality of Experience
Food
I wish the food was a bit better
Guides, Drivers and Staff
Transport
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

We were taken by a beautiful Catamaran. The staff on the boat were absolutely outstanding !!!!! they took care of each one of the 80+ passengers as if we were royals. I was not feeling well on the way and 2 staff members looked after me easing my sea sick and making me feel better. When one of the guides saw that I was not comfortable with the snorkelling gear in the water he took me personally on trip to the reef attached to a life saving ring making sure to point every special fish and coral we saw on the way. He made my day and I made sure to tell him he did (I tipped him some extra $) .

Quality of Experience
Guides, Drivers and Staff
Transport
Kuranda Deluxe Tour - Skyrail
Kuranda Deluxe Tour - Skyrail
Australia

it is defiantly a MUST do while in Carins. The view from the gondola was outstanding I think that we were a bit tired that day - it was a slow moving and a bit too commercial for our test but, still, a MUST DO

Great Ocean Road Small-Group Ecotour
Great Ocean Road Small-Group Ecotour
Melbourne

nothing to add - the view said it all

Melbourne Foodie Culture
Melbourne Foodie Culture
Melbourne

Probably the highlight of the trip - we learned SOOOOOOO much about Melbourne and Australia that day

Quality of Experience
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Day Tour
Phillip Island Penguin Parade Day Tour
Melbourne

I wish we could go Stright to Phillip Island. We LOVED LOVED LOVED the Penguins parade part and being in the "Penguin PLUS" experience made a HUGE difference for us. The day trip itself was a waste of time for us as by now we saw million Koalas and Kangaroos ....

Guides, Drivers and Staff
Transport
Blue Mountains Deluxe Day Tour Experience
Blue Mountains Deluxe Day Tour Experience
Sydney

Our tour Gide was amazing, the group was so friendly and the vibe was very fun. we loved visiting the farm on the way to the mountain.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Yarra Valley Wine Experience
Yarra Valley Wine Experience
Melbourne

Yarra Valley is SOOOO much nicer than Hunter Valley (the wine is better too) - but don't tell the ppl of Sydney I said that ...

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

Bucket List Trip to Australia/New Zealand
Australia | Jan 16 - Jan 31, 2024

T
Tracy J.
Sunrise Manor, NV | Reviewed on Feb 02, 2024
Our Australia/New Zealand trip was such a wonderful, memorable trip! Liz’ activity suggestions were all great! We appreciated the small group tours ( no more than 12 people) and the tour guides were top notch. All of our airport and tour pick-ups were on-time/ early. It was so nice to see someone greet us at the airports and not having to arrange our own transportation. Even though we had intentionally selected mid-range hotels, they mostly exceeded our expectations and we had some amazing... Read more

Our Australia/New Zealand trip was such a wonderful, memorable trip! Liz’ activity suggestions were all great! We appreciated the small group tours ( no more than 12 people) and the tour guides were top notch. All of our airport and tour pick-ups were on-time/ early. It was so nice to see someone greet us at the airports and not having to arrange our own transportation. Even though we had intentionally selected mid-range hotels, they mostly exceeded our expectations and we had some amazing views from our room. The complementary breakfast at each hotel was also nice. We will certainly recommend Kimkim and Liz to our friends and family!

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 03, 2024

Hello Tracy and Mark!!
Thank you for the wonderful review and I am so glad you enjoyed the trip.
It was very nice to work with you and I would do it again anytime!!! So please contact us for your next trip.

Cheers
Liz

Dream vacation
Australia | Dec 16 - Dec 29, 2023

Jaya
Jaya C.
Hermosa Beach, CA | Reviewed on Jan 29, 2024
Australia was in our bucket list for a whole. Liz helped plan the dream trip in a timely manner. She was easy to interact with and responded promptly. She revised the itinerary based on our preferences and cost effectiveness. Inspite of all the planning due to cyclone Jasper we couldn’t do Port Douglas. But Liz and her local team Kasia helped plan a lot of the must sees. Highly recommend the trip and the specialist Read more

Australia was in our bucket list for a whole. Liz helped plan the dream trip in a timely manner. She was easy to interact with and responded promptly. She revised the itinerary based on our preferences and cost effectiveness. Inspite of all the planning due to cyclone Jasper we couldn’t do Port Douglas. But Liz and her local team Kasia helped plan a lot of the must sees. Highly recommend the trip and the specialist

Hotel Reviews
PARKROYAL Darling Harbour
Sydney

Centrally located in Darling Harbor. Friendly staff and good restaurant option though there is plenty to eat in the near by places.

Authenticity & Character
Nothing extraordinary. Normal
Location
Centrally located. Can go to circular quay etc easily. Lots of eateries around.
Staff
Cleanliness & Comfort
There were mosquitos in lobby
Desert Garden Hotel
Uluru

Nice comfortable hotel with wonderful onsite restaurants. Convenient for trips. Little pricey but comfy.

Authenticity & Character
Very beautiful and well maintained. Love the outback and native vibes.
Location
Convenient for tours and airport
Staff
Cleanliness & Comfort
Adina Apartment Hotel Adelaide Treasury
Adelaide

Wonderful location and friendly staff. Beautiful character considering it was the old treasury building.

Authenticity & Character
Beautifully transformed from treasury building to a hotel. Had history preserved for us to know and view.
Location
Right by Victoria square and easily walkable.
Staff
Cleanliness & Comfort
Room had all the facilities. Just getting to elevator was confusing. Nice pool!
Clarion Suites Gateway
Melbourne

Very moderate hotel. Rooms were small and noisy due to train tracks.

Authenticity & Character
Nothing special
Location
Centrally located but near train tracks making it inconvenient
Staff
Friendly and made us comfy in lobby when we had checked out and had long wait for our flight.
Cleanliness & Comfort
Nice pool
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Very informative and timely tour! Got to see the opera house and even hear some artists prepping for their show.

Quality of Experience
Short and informative!
Guides, Drivers and Staff
Knowledgeable and friendly
Harbor Experience Cruise
Harbor Experience Cruise
Sydney

Nice cruise around the harbor. Enjoyed going under the harbor bridge the most.

Quality of Experience
Guides, Drivers and Staff
Transport
The ship was neat and convenient
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

The visit to Calmsley farms was fantastic. My kid loved feeding the kangaroos and seeing them up close. Lunch was very delicious and kept us nourished for the hike. Not spectacular as Grand Canyon and definitely not a must do. Guide was really friendly and knowledgeable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Uluru Sunset
Afternoon Uluru Sunset
Uluru

It was a good tour but it was hard to understand the guide and felt like lot of waiting to see few places. Sunset location was not that spectacular.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning  Kata Tjuta Tour
Morning Kata Tjuta Tour
Uluru

Fantastic way to see the beauty during sunrise, wapau hike was great, breakfast was quite good too! Best way to see Kata Tjuṯa

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kangaroo Island Experience- Cruise / Cruise
Full Day Kangaroo Island Experience- Cruise / Cruise
Adelaide

Fantastic guide and awesome way to see Koalas, Kangaroos in their natural habitats! Lunch spread was awesome! Wish they had given time for dinner before the cruise back to Adelaide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phillip Island Full day tour Moonlit Sanctuary + Penguin Plus
Phillip Island Full day tour Moonlit Sanctuary + Penguin Plus
Australia

Definitely a not to miss experience. It’s surreal to see the penguins and the seals.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 31, 2024

Helo Jaya,
Thank you for your review. I enjoyed working with you and was very sad that the cyclone hit and interrupted the Port Douglas part..... I think you'll just have to go back sometime !!! Maybe do Port Douglas and then go all the way up to Darwin and Kakadu National Park :)

Also I read you were able to hear the artists practicing for the Opera performance, that was very unique. How lucky.

Thanks for taking the time to review and please reach out anytime you are planning another trip. We'd love to help.

Cheers
Liz

East Coast Australia Trip
Australia | Jan 7 - Jan 19, 2024

MapMan
MapMan L.
Quincy, MA | Reviewed on Jan 20, 2024
We booked a 2 week trip along the east coast, starting in Sydney and then driving north to Brisbane. Everything arranged through Kim Kim went well. The hotels selected were excellent, the car and tour arrangements that were made went off without a hitch. We lucked out and only had 1 rain out day of the two weeks, the locals said were lucky as the 2023-2024 spring / summer season has been especially wet. If in Sydney don't miss a guided tour of the Opera House, and in Brisbane be sure to... Read more

We booked a 2 week trip along the east coast, starting in Sydney and then driving north to Brisbane. Everything arranged through Kim Kim went well. The hotels selected were excellent, the car and tour arrangements that were made went off without a hitch. We lucked out and only had 1 rain out day of the two weeks, the locals said were lucky as the 2023-2024 spring / summer season has been especially wet. If in Sydney don't miss a guided tour of the Opera House, and in Brisbane be sure to visit the Lone Pine Koala Sanctuary. Gold Coast Beaches are not to be missed and Sydney is very sightseeing friendly with an excellent mass transit system including ferries to visit parts of the town adjacent to Sydney Harbor.

Hotel Reviews
The Convent Hunter Valley
Pokolbin

Boutique hotel in the middle of "wine country", we plan on staying here again if we ever get the chance to visit Hunter's Valley in the future!

Authenticity & Character
Restored old convent, like visiting an 19th century Victorian mansion.
Location
Staff
Very helpful and friendly
Cleanliness & Comfort
Discovery Parks - Emerald Beach
Emerald Beach

Glamping on the beach, if that is your thing rent a cabin here.

Authenticity & Character
It is a campground, cabins available.
Location
Only about 100 yards away from a fabulous beach.
Staff
Cleanliness & Comfort
Cabin was modern and very clean, think Glamping!
QT Gold Coast
Surfers Paradise, QLD

The room, staff and views are top notch!

Authenticity & Character
Location
Just 1 block off the Esplanade, close to the beach, shops and dining.
Staff
Cleanliness & Comfort
Activity Reviews
Morning Private Hidden Gems & Historic Artefacts - Australian National Maritime Museum
Morning Private Hidden Gems & Historic Artefacts - Australian National Maritime Museum
Sydney

If you are into history, take this tour very worthwhile. you can visit the archives with a docent and go behind the scenes where they are restoring items and exhibits. One can visit a number of ships while there.

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

We had an excellent tour guide a Texan actually. Very informative on the creation of and the construction of the Opera House.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Jan 21, 2024

Dear Mark and Lori,
Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future. I am so glad you enjoyed everything during your trip. I see you would like to stay again in the wine country; I can't wait to hear back from you and put another incredible journey together.
Looking forward to working with you in the near future!

Best regards
Connie

Overall the trip was incredible. All of the t...
Australia | Dec 17 - Jan 8, 2024

L
Lawrence R.
Canada | Reviewed on Jan 15, 2024
Overall the trip was incredible. All of the tours were absolutely amazing. We cannot pick a favorite place as we loved it all. Every city we went to had its own special memory and experience. Our guides and drivers were all very friendly and very informative. The only tour we cancelled was in Hobart to the prison. We really in the end were not interested and wanted to spend the day on Mona. A couple of hours on Mona was way too rushed. Our only wish was that we could have had more time in... Read more

Overall the trip was incredible. All of the tours were absolutely amazing. We cannot pick a favorite place as we loved it all. Every city we went to had its own special memory and experience. Our guides and drivers were all very friendly and very informative. The only tour we cancelled was in Hobart to the prison. We really in the end were not interested and wanted to spend the day on Mona. A couple of hours on Mona was way too rushed. Our only wish was that we could have had more time in some of our destinations to experience the city itself. Go into shops and galleries and not be rushed. After the tours we were strapped for time and were too tired to do this. We would have loved time to purchase a piece of art or something special from each culture. Otherwise we loved it all. Feeding kangaroos and emus, the penguin parade truly fascinating, Mona, Bruny island wow, Byron bay beaches spectacular, Sydney harbor like nothing we have seen before, the blue mountains breathtaking, the vegetation throughout and the Botanical gardens wow, the number of boats in Auckland harbor, absolutely loved Waiheke, the rainforest the volcanic beach, kayaking to the glow worms was quite an experience, the redwoods tree walk beautiful, the Māoris so fascinating. Queenstown loved. And of course Milford sound. There are no words for Milford sound. Surrounded by beauty, flying over the mountains was a highlight!!! In terms of the hotels. We loved Henry jones art hotel in Hobart!!! Unique beautiful, great breakfasts, clean, great staff. We loved elements of Byron, also unique and beautiful, lots of activities and close to drive to the beaches!! Great food and service and very clean. The cabin was amazing!! Our favorite was Rees hotel!! Our accommodation was fabulous. The hotel gorgeous. Breakfast and food amazing. Clean and best staff. We liked the rooms in park royal darling harbor hotel and the breakfasts were great. But the front desk staff and management were not impressive. They made a mistake with our rooms and were not very flexible on fixing it. We had to call the travel agent and they made the entire situation very stressful for us. One of our rooms was supposed to be with 2 queen beds for our 3 adult children and they gave a a king bed and said they could put a rollaway bed in it. Not acceptable. Then agent arranged for a third room and when my son went to check into it they said the agent never confirmed it. It was worked out but the entire thing was stressful for us. Would not recommend. The clarion suites in Melbourne was ok. Clean comfortable beds but very dated. There was nowhere to have breakfast and they gave us these breakfast boxes which were not what we were interested in. Would have liked a hotel with restaurant instead and also a concierge or staff who were educated about the city. Would not recommend. Also the washer dryer did not work and we had to have one of the hotel staff have our clothes dried for us. It was on machine that did both and did not work properly at all. Millenium Roturura was ok but very dated rooms. Didn’t love them. Hotel itself fine. Breakfast ok. But location beside Polynesian spa was good. Adina hotel in Auckland. Great location, suite very nice but terrible service. One day they didn’t clean our room. When we called we told them and they said housekeeping was gone for the day. What would I like them to do? Really? How about clean towels, empty garbage, Kleenex etc. so we asked for that. Then they said what do you expect us to do we only have two staff working. Well that is not our problem!!! We are paying you for service. Would not recommend. Overall we loved the entire trip other than the accommodation issues. The best experiences and best memories. Thank you.

Hotel Review
Adina Apartment Hotel Auckland Britomart
Auckland

One day they did not clean our room. When we called they said housekeeping was gone for the day. What would we like them to do! Really?? How about new towels, dump garbage, Kleenex etc. Then he said we only have two staff working. That is not our problem!!! We are paying for the hotel and the service and this was definitely lacking. Would not recommend. Suites nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Spectacular. The most stunning vistas!!!loved!!!!breathtaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Milford Mariner Overnight Cruise from Queenstown -2 days 1 night - Fly Back
Milford Mariner Overnight Cruise from Queenstown -2 days 1 night - Fly Back
Queenstown (NZ)

Most incredible experience of our lives!!! So beautiful. Surrounded 360 degrees by mountains on the fjord. Woww!! No words!!!! Loved!!!!! And the flight back over the mountains, surreal. Best experience ever!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Phillip Island Penguin Experience - Private Tour
Full Day Phillip Island Penguin Experience - Private Tour
Australia

Best most fascinating experience ever!! We were in the rain and did not want to leave. Loved!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Grand Hobart Walk
Afternoon Grand Hobart Walk
Hobart
Quality of Experience
Guides, Drivers and Staff
Full Day Bruny Island Tour
Full Day Bruny Island Tour
Hobart

Spectacular!!! The cliffs, the dolphins!!! Wowww!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
 Private (Luxyry Diamond Tour)
Private (Luxyry Diamond Tour)
Sydney

Informative and beautiful!!

Quality of Experience
Guides, Drivers and Staff
Transport
Auckland Best of Both World:  Bush and Beach  - Full day
Auckland Best of Both World: Bush and Beach - Full day
Auckland

Loved it all!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Waiheke Island - Half Day Afternoon Scenic Wine tour with lunch
Waiheke Island - Half Day Afternoon Scenic Wine tour with lunch
Australia

Absolutely stunning place. Loved it and the wineries. What a day!!! Loved

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

There are no words!!! Incredible!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Rotorua
Welcome to Rotorua
Rotorua

Fascinating and beautiful!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Tu Te Ra - Maori Cultural Dining Experience
Tu Te Ra - Maori Cultural Dining Experience
Rotorua

Educational and incredible to learn about the culture. Loved the interactive activities. A lot of fun. Great experience!! A highlight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

Loved!! Beautiful. Fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

This was an incredible experience. Loved every minute. Wowwww. No words.

Quality of Experience
Guides, Drivers and Staff
Amazing!!!
Transport
Boutique Wine Tour - Half Day
Boutique Wine Tour - Half Day
Queenstown (NZ)

Loved this. Great day!! Great wineries!! Great guide Donna 😊

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Redwoods Treewalk Night
Redwoods Treewalk Night
Rotorua

So beautiful and captivating. Gorgeous!!! Loved it

Quality of Experience
Guides, Drivers and Staff
Transport
Walter Peak Farm and Gourmet Barbecue Dinner
Walter Peak Farm and Gourmet Barbecue Dinner
Queenstown (NZ)

Beautiful. Incredible dinner. Sheep sheering etc fascinating. Love this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 15, 2024
Dear Lawrence,
Thanks for the 5 star review. I am glad we were able to provide an extra room fat no charge to you to compensate for the mistake the hotel in Sydney did. That was stressful for us also. I did take note of the couple of hotels you were not very satisfied with the service so we can follow up with the properties. It was a very long trip with lots of hotels, tours, transfers and transitions, and also trying to keep control of the budget (in retrospective, we might have...
Read more

Dear Lawrence,
Thanks for the 5 star review. I am glad we were able to provide an extra room fat no charge to you to compensate for the mistake the hotel in Sydney did. That was stressful for us also. I did take note of the couple of hotels you were not very satisfied with the service so we can follow up with the properties. It was a very long trip with lots of hotels, tours, transfers and transitions, and also trying to keep control of the budget (in retrospective, we might have needed to offer a higher (and of course more expensive) level of hotels in those 3 cities you mentioned, maybe keep them at the 5 star level of the Rees throughout. We will keep that in time for the next time.

I am very happy you loved all the tours and that you felt the guides were very professional.

On our end, it was a pleasure to work with you and I wish our paths cross again.

Liz

Wonderful Service Gary was terrific! He was ...
Australia | Dec 29 - Jan 8, 2024

K
Kara C.
Merrillville, IN | Reviewed on Jan 15, 2024

Wonderful Service
Gary was terrific! He was accessible, thoughtful and helped us plan and experience the most amazing trip!

Local specialist: Gary Topic

Great holiday, thank you!
Australia | Dec 2 - Dec 21, 2023

Ruth
Ruth W.
United Kingdom | Reviewed on Jan 08, 2024

Asko did such a great job organising our 3 week trip around the east of Australia, and he was a huge help when we had to make several last minute changes due to severe weather. We had an amazing trip, it’s really hard to name any specific best part as we enjoyed it all so much, a good mix of organised trips and free time to explore the places we were staying. We’d definitely recommend using Asko and Kimkim to plan your next trip!

Local specialist: Asko Merilainen

Australia and Queenstown, NZ
Australia | Dec 1 - Dec 16, 2023

Daniel
Daniel B.
Lawrence, IN | Reviewed on Jan 05, 2024
Connie was fantastic and made many great recommendations throughout our trip! Our absolute favorite place was Queenstown, NZ—so much to see and do. Our other favorite place was the Reef House Boutique Hotel in Palm Cove... The staff there was ridiculously professional, and it was a great place to stop and relax at the halfway point of our trip. Sydney and Melbourne were both incredibly beautiful cities with a lot going on for tourists. My only suggestion to others: don't go to the Outback in... Read more

Connie was fantastic and made many great recommendations throughout our trip! Our absolute favorite place was Queenstown, NZ—so much to see and do. Our other favorite place was the Reef House Boutique Hotel in Palm Cove... The staff there was ridiculously professional, and it was a great place to stop and relax at the halfway point of our trip. Sydney and Melbourne were both incredibly beautiful cities with a lot going on for tourists. My only suggestion to others: don't go to the Outback in the peak of summer! Other than the extreme heat, our trip was amazing, and our services provided by Kimkim were great.

Hotel Reviews
Radisson Blu Hotel
Sydney

A great spot in the middle of downtown Sydney.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Reef Retreat
Palm Cove, QLD

Extremely upscale and accomodating. An insanely amazing staff with a lot of amenities and a beautiful property. A really cool operate-on-your-own bar. Highly recommend!

Authenticity & Character
Extremely authentic and upscale atmosphere
Location
On the main street in the town of Palm Cove
Staff
Absolutely incredible! I wish I remembered everyone's names.
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

There were other places on the massive property I would have rather stayed. These rooms were quite ghastly, but probably were cheaper than other spots on the property.

Authenticity & Character
The character is old school and needs some rennovating. Mice can get into the rooms at night if you don't put a towel in the corner of the door.
Location
Everything is in one compound, so there's really no other location it could possibly be.
Staff
Cleanliness & Comfort
Needs rennovation and the rooms are dull.
Activity Reviews
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Cruise Sydney Harbour
Dinner Cruise Sydney Harbour
Sydney
Boutique Wine Tour - Half Day
Boutique Wine Tour - Half Day
Queenstown (NZ)

This was our favorite experience of our trip! Kiwis are all so nice, and our driver was so friendly, fun, and perfect for a whole-day tour. The wines were amazing, and the scenery cannot be beat. Loved everything about this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)
Full Day Mt. Conner Outback 4WD Adventure
Full Day Mt. Conner Outback 4WD Adventure
Uluru

I would not recommend this tour. While the area is beautiful, the endless drive through the middle of no where was not ideal. The trip advertises Kangaroos and Emus... Our tour guide told us that in the year she'd been working with the company, she'd never seen a Kangaroo. Its on a cattle farm—you will only see cattle. You might see a camel, but even the camels are not good for the cows, so they drive them away. If you're looking to see wildlife, the whole area around Uluru probably isn't great. Our time would have been better spent exploring Uluru or Kata Tjuta for the natural beauty.

Quality of Experience
See review.
Food
Guides, Drivers and Staff
The drivers were kind and fun, and so were the cattle ranchers whose house we stopped at on the way.
Transport
The vehicle was comfortable.
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Sunset Camel Ride
Sunset Camel Ride
Uluru
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Jan 05, 2024
Hi Daniel
I am thrilled you had a great time and enjoyed your holiday. I am happy to hear that, overall, the expectations of your trip were met, and you brought great memories.
About the tours, I am sorry about that long tour that did not meet your expectations, I am going to speak to the Australia operator and also request information from our product manager. It is supposed to be a scenic tour with lots of wildlife; if it is like you said, we should omit it and avoid disappointment. I am... Read more

Hi Daniel
I am thrilled you had a great time and enjoyed your holiday. I am happy to hear that, overall, the expectations of your trip were met, and you brought great memories.

About the tours, I am sorry about that long tour that did not meet your expectations, I am going to speak to the Australia operator and also request information from our product manager. It is supposed to be a scenic tour with lots of wildlife; if it is like you said, we should omit it and avoid disappointment. I am sorry about the misunderstanding and bad experience.

Overall, it sounds like we met your needs and expectations. I am taking your comments very seriously and sharing them with our AU team and product manager to improve and continue offering great experiences.

We hope to see you soon on another beautiful trip.

Happy New Year, and thank you

Perfect trip
Australia | Dec 8 - Dec 15, 2023

Jungmee
Jungmee L.
Flagami, FL | Reviewed on Dec 20, 2023
Asko was wonderful from planning to executing. Loved the itinerary he planned. Unfortunately we had to cancel our trip to Cairns due to cyclone Jasper. So we had to change our plan last minutes. He immediately changed our flights and hotels without any problem. Highly recommend him !! Read more

Asko was wonderful from planning to executing. Loved the itinerary he planned. Unfortunately we had to cancel our trip to Cairns due to cyclone Jasper. So we had to change our plan last minutes. He immediately changed our flights and hotels without any problem. Highly recommend him !!

Hotel Reviews
Amora Hotel Jamison Sydney
Sydney

Very friendly and comfortable hotel. Location is very convenient to major sites in the city. We loved their breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Garden Hotel
Uluru

Loved scenery around it: peaceful and beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All-Inclusive Blue Mountains Day Tour ex Sydney
All-Inclusive Blue Mountains Day Tour ex Sydney
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wintjiri Wiru Sunset Dinner
Wintjiri Wiru Sunset Dinner
Uluru

"MUST" do activity!! Beautiful place to watch sunset and have a wonderful dinner!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sunrise & Kata Tjuta
Uluru Sunrise & Kata Tjuta
Uluru
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Asko Merilainen

Vickie Parrack planned an excellent 5 week Australia vacation.
Australia | Mar 16 - Apr 18, 2023

Dennis
Dennis H.
Midvale, UT | Reviewed on Dec 18, 2023
Vickie Parrack planned an excellent 5 week trip for the two of us. The plan included trains, planes, automobiles, and boats.
We made it complicated for her by having the trip include two stops to visit/stay with family and friends. From the moment our private driver picked us up at the Sydney Airport we knew our vacation was going to be great. A few days seeing Sydney then a flight to Darwin. A few days in the Top End seeing war history, rain forest, jumping crocodiles, and soaking up...
Read more

Vickie Parrack planned an excellent 5 week trip for the two of us. The plan included trains, planes, automobiles, and boats.
We made it complicated for her by having the trip include two stops to visit/stay with family and friends. From the moment our private driver picked us up at the Sydney Airport we knew our vacation was going to be great. A few days seeing Sydney then a flight to Darwin. A few days in the Top End seeing war history, rain forest, jumping crocodiles, and soaking up native culture. A great train excursion on The Ghan from Darwin to Adelaide. A few days in Adelaide and overnight on Kangaroo Island. A Princess Cruise to Melbourne, Tasmania, and on to Sydney. A few more days in Sydney. Then up the east coast with stops in Newcastle, Airlie Beach and the Great Barrier Reef, Townsville, and Cairns and more Great Barrier Reef plus rain forest by wheels plus rain forest by overhead tram (awesome!)

We can't praise Vickie enough. Vickie perceived our intentions and needs. The planning was almost flawless. We hope she will be available plan a New Zealand vacation for us in the next year or so.

Activity Reviews
Arrive Sydney
Arrive Sydney
Sydney

Loved it all. The driver met us at the airport, and was very informative and full of info as he drove us into the city and our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Harbour, The Rocks Walking Tour and Bondi Beach
Sydney Harbour, The Rocks Walking Tour and Bondi Beach
Sydney

The walking tour was very informative and fun. Bondi Beach; we got the tee-shirt!

Prviate transfer from Airport to Accommodation
Darwin

Our driver was great!

Charles Darwin Dinner Cruise with Darwin Harbour Cruises
Charles Darwin Dinner Cruise with Darwin Harbour Cruises
Darwin

This tour was not available. As I recall, the tour company, and the other companies were not running at the time we were there. We were off by a week or so. No fault of Vickie's.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer train station to accommodation
Adelaide

This transfer was part of our itnerary. We used Uber.

Adelaide Central Market Delicious Lunch Tour
Adelaide Central Market Delicious Lunch Tour
Adelaide

This market tour was great. Just a couple of hours long, but it was fun. After the tour completed we had trouble deciding which market stall to go back to for our lunch. Great choice, Vickie!

Quality of Experience
Food
Guides, Drivers and Staff
2 Day Kangaroo Island Tour
2 Day Kangaroo Island Tour
Kangaroo Island

These two days were absolutely wonderful. Lots of land and marine mammals and birds performed for us. Our driver was great. The other travelers in our small group were fun. The overnight hotel and restaurant were great. The weather was great. We're so glad this tour was included in our plan.

Quality of Experience
Guides, Drivers and Staff
Transport
Taronga Zoo
Taronga Zoo
Australia

We've been to some nice zoos. This is one of the best! And the view of Sydney from the zoo is unforgettable.

Quality of Experience
Whitsundays - Ocean Rafting
Whitsundays - Ocean Rafting
Airlie Beach

We hosted our relatives, a couple with 3 children, on this rafting experience and everyone of us loved it. Especially the snorkeling.

Quality of Experience
Guides, Drivers and Staff
Transport
The high-speed inflatable boat was a lot of fun.
Private Transfer Cairns CBD Accom to Airport
Cairns

We rode the hotel shuttle but to the airport.

Quality of Experience
Guides, Drivers and Staff
Transport
Kakadu National Park Explorer with AAT Kings
Kakadu National Park Explorer with AAT Kings
Darwin
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Sydney

This hop-on hop-off experience is a waste of money and time. The harbour is beautiful. But the 'cruise' boats were few and far between, and when on the boat, any tour dialogue was forgettable. The water ferry system is very nice, very convenient, goes to many more locations, and is very affordable.

Heart reef and Whitehaven Flight
Heart reef and Whitehaven Flight
Airlie Beach

There was no flight for us that day. We arrived in Airlie Beach too late in the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive Cairns
Arrive Cairns
Cairns

Loved the train ride from Townsville to Cairns. Upon arrival at the Cairns station in the evening, it took us quite awhile to get a taxi to take us to our hotel. The hotel opposite the bay shore was great and centrally located for exploring the town on foot. The taxi waiting experience was not bad, just unexpected and uncomfortable as we stepped off the air conditioned train into the humidity in the covered train station. In the future, for other visiting travelers, perhaps a heads-up about the possible wait might be appropriate.

Quality of Experience
Transport
Quicksilver Outer Barrier Reef Cruise
Quicksilver Outer Barrier Reef Cruise
Australia

The catamaran trip out to the anchored barge was nice, very comfortable. The multi-activity barge was great. Unfortunately we chose to ride in the semi-submersible submarine as our first activity, and we both became very nauseous from the small boat's movement. The nauseousness put a damper on further activities. So we weren't up for the snorkeling or other activities. However it was fun to watch all the others having fun. Its amazing that they'll teach you so scuba dive in the short time we're on the barge. Watching the fish feeding is fun. All things considered, this is a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

The Billy Tea Safari tour to the rainforest showed us some great flora and fauna. Our guide/driver as great. However our safari vehicle was too rough-riding for our old bones. For us, the same travel route in a more conventional vehicle would have made the day tour more comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Free Day in Cairns
Free Day in Cairns
Cairns

We rode the Karunda scenic Railroad up the mountain. Wonderful experience. The Karunda village is nice. We bought some artwork from a local vendor and had it (sucessfully) shipped to our home in Idaho. The Karunda Skyrail overhead tram was awesome. I never expected I would enjoy this as much as I did. Seeing the rainforest from above is indescribable. I would love to see the rainforest from this perspective when its raining hard. I know they close the skyrail when raining, out of caution for lightening strikes, but still I'd like to see it.

Quality of Experience
Guides, Drivers and Staff
Transport
Litchfield National Park Waterfalls with AAT Kings
Litchfield National Park Waterfalls with AAT Kings
Darwin
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Dec 18, 2023

Hi Dennis and Laura,

Thank you so much for such an amazing review. I had so much fun working on this trip with you and you were always so lovely to chat too. I can not wait to welcome you to Aotearoa!

Vickie

Amazing Experience in Australia
Australia | Nov 2 - Dec 13, 2023

Amy
Amy Z.
Little Falls, MN | Reviewed on Dec 16, 2023
After trying to book a month long trip to Australia by myself, I discovered KimKim. We knew we wanted to blend time with a guide and independent traveler. Vickie put together an itinerary that included what we knew we wanted to experience and where we wanted to go as well as Vickie had great suggestions of experiences to add on. We enjoyed our 42 days in Australia! Read more

After trying to book a month long trip to Australia by myself, I discovered KimKim. We knew we wanted to blend time with a guide and independent traveler. Vickie put together an itinerary that included what we knew we wanted to experience and where we wanted to go as well as Vickie had great suggestions of experiences to add on. We enjoyed our 42 days in Australia!

Hotel Reviews
Vibe Hotel Sydney Darling Harbour
Sydney

Modern, terrific hotel. Excellent location for walking and exploring the city. The room was clean and comfortable. We loved the restaurant in the lobby. Overall, Great service, kind and helpful people.

Authenticity & Character
It is a modern clean no frills yet super comfortable hotel
Location
in Chinatown, convenient, we moved about with ease and confidence.
Staff
very helpful
Cleanliness & Comfort
well maintained, great bed, compact rooms with enough room,
Rydges Hobart
Hobart

Location was a bit far from the harbor. Heavy drapes thick carpet made the room feel closed. We preferred the Vibe in Hobart which we stayed in with the tour group.

Authenticity & Character
Old building remodeled
Location
Staff
kind helpful
Cleanliness & Comfort
spots on the carpet, thick carpet holds in the dust, the shower was a poor design and water went all over the floor
Hotel Grand Chancellor Melbourne

The room had been updated recently and was comfortable as well as sizable.

Authenticity & Character
the people great breakfast buffet
Location
The street had several empty buildings. Great location in Chinatown.
Staff
kind, helpful, called me by name
Cleanliness & Comfort
clean and comfortable
Comfort Inn The International
Apollo Bay

Clean, good location, quiet, parking was easy

Authenticity & Character
updated old motel
Location
right on Main Street
Staff
super kind and helpful
Cleanliness & Comfort
VERY clean! Bed super comfortable. lots of room
Elphin Motel
Launceston

We didn't stay here , We stayed at the Grand Chancellor Hotel. I was not very happy with the room and almost asked for a different room. thick dusty carpet, inefficient design, dark (not enough light) heavy curtains, very stained carpet in hallway. we were on the 1st or 2nd floor. I was happy we were only there one night. The breakfast buffet and lobby area were great!

Indian Pacific Train
Adelaide

Totally highly recommended by us!

Pensione Hotel Perth
Perth

Great location, clean and comfortable. Off street parking was tight

Authenticity & Character
Location
Easy walk to shopping, restaurants and Elizabeth Quay
Staff
Cleanliness & Comfort
Great comfortable room
Ningaloo Lodge Exmouth
Exmouth

We didn't stay here- We stayed at the Escape Resort. We got there at 7:00pm and left at 8:00am. The cabin was over used - we didn't need the kitchen. the bed was comfortable

Authenticity & Character
good idea for the right traveler
Location
good
Staff
good and helpful
Cleanliness & Comfort
worn
Best Western Carnarvon
Carnarvon

updated room, old ac

Authenticity & Character
Location
good
Staff
Cleanliness & Comfort
the ac was noisy
The Heritage Resort

We didn't stay here. We stayed at the Ocean Village, I think,

Authenticity & Character
cabin, well done
Location
right in town across from the ocean, walkable to everything we needed
Staff
took great care of us
Cleanliness & Comfort
very comfortable
Kalbarri Edge Resort

It was ok. noisy. good location

Authenticity & Character
Location
right in town
Staff
Cleanliness & Comfort
Mantra on Sydney Airport
Mascot

the walk from the airport was challenged by construction. The room was over used and needed a deep clean

Location
close to airport, nothing around except other hotels, busy area, good for one night between flights
Staff
great staff!
Cleanliness & Comfort
over used, needs a deep clean
Mount Gambier Hotel
MOUNt Gambier

we didn't stay here, we stayed at The Barn. It was excellent!

Country Roads Motor Inn
Naracoorte

Not many options in this town. The motel was good and updated.

Authenticity & Character
basic
Location
it was a doable walk to town, located in a more industrial area. request a room on the back side as the front rooms or on the main road
Staff
super friendly and accommodating
Cleanliness & Comfort
basic clean and comfortable
Kangaroo Island Seafront
Penneshaw

We didn't stay here. We stayed in the Ozone Hotel. It was comfortable and clean right on the ocean.

Authenticity & Character
Location
Staff
Terrific Staff!
Cleanliness & Comfort
Activity Reviews
Sydney Harbour Bridge Climb
Sydney Harbour Bridge Climb
Sydney

In the end, we were just off the long flight and didn't feel like we were ready to be attached to a group of people and wear community jumpsuits and helmets .

Free Day in Sydney
Free Day in Sydney
Sydney

We loved walking around and discovering the city. We went to the top of the tall building to get a perspective of the city.

Arrive Sydney
Arrive Sydney
Sydney

We liked having the driver there at the airport to pick us up and bring us to the hotel. The hotel stored our bags and we went out walking.

Tasmanian Explorer - Day 1 - Launceston/ Stanley / North-West Coast
Tasmanian Explorer - Day 1 - Launceston/ Stanley / North-West Coast
Launceston

I wish we would have been in the hotel where we met our group. I didn't like the Grand Chancellor Hotel. The Intrepid tour was terrific! It was rigorous but wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Tasmania Explorer - Day 2 The Tarkine/North-West Coast
Tasmania Explorer - Day 2 The Tarkine/North-West Coast
Australia

Stanley and hiking the Nut

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tasmanian Explorer - Day 3 - North Coast/Corinna
Australia

Corrina was amazing! I would have liked to stay here at least 2 or more nights.

Quality of Experience
Guides, Drivers and Staff
Transport
Tasmanian Explorer - Day 4 - Corinna/North Coast/Devonport
Tasmanian Explorer - Day 4 - Corinna/North Coast/Devonport
Australia
Tasmanian Explorer - Day 5 - Cradle Mountain National Park / Launceston
Tasmanian Explorer - Day 5 - Cradle Mountain National Park / Launceston
Australia
Tasmanian Explorer - Day 6 - Hobart/ Richmond/ Tasman Peninsula
Tasmanian Explorer - Day 6 - Hobart/ Richmond/ Tasman Peninsula
Australia

we explored the prison

Tasmanian Explorer - Day 7 -Tasman Peninsula/ Hobart
Tasmanian Explorer - Day 7 -Tasman Peninsula/ Hobart
Australia
Tasmanian Explorer - Day 8 - Huon Valley / Hartz Mountains National Park/ Hobart
Hobart
Tasmanian Explorer - Day 9 - Bruny Island/Hobart
Tasmanian Explorer - Day 9 - Bruny Island/Hobart
Hobart
Welcome to Melbourne
Welcome to Melbourne
Melbourne

Melbourne Museum is a must see!

Explore Apollo Bay
Apollo Bay
Flinders Chase Tour
Flinders Chase Tour
Kangaroo Island
Quality of Experience
Guides, Drivers and Staff
Transport
Island Life Tour
Island Life Tour
Kangaroo Island
Quality of Experience
Guides, Drivers and Staff
Transport
The Indian Pacific Overnight Train from {{start_location}} to {{end_location}} (Westbound)
The Indian Pacific Overnight Train from {{start_location}} to {{end_location}} (Westbound)
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Perth & Fremantle City Explorer & Swan River Cruise - Morning Tour
Perth & Fremantle City Explorer & Swan River Cruise - Morning Tour
Perth

It was difficult to hear the narration because the speaker system was not great. In addition there was a party of 35 women celebrating someone's birthday. They were loud and took over the outside part of the boat. The lunch food was ok.

Quality of Experience
Discover Rottnest Tour (incl. Lunch)
Discover Rottnest Tour (incl. Lunch)
Perth

We were a bit shocked by the numbers of people and bikes. I'm happy we were on the bus tour because we saw the sights quickly. Lunch was good and we went back on the 2:30 ferry getting off at Fremantle and taking the train back to Perth. The narration was better than on the Lunch cruise.

Explore Exmouth
Explore Exmouth
Exmouth

We stopped at the information Center in Exmouth for the best information. This is definitely shoulder season there are very few visitors around. We set out for the Cape Range National Park and on of the beaches just beyond the park center. We swam and loved it. We decided to go back to the park center and bought one set of snorkel gear to share. We went to the Oyster Stacks and had a terrific time snorkeling. Since the National park is an out and back driving experience, we headed back north and stopped at another swimming beach and found the protected turtle beach. After finding dinner we went to the hotel after the office closed. They had sent an email with after hour instructions.

Quality of Experience
Beautiful Coast! we loved the water.
Wula Gura Nyinda Eco Cultural Adventures - Didgeridoo Dreaming Night Tour
Wula Gura Nyinda Eco Cultural Adventures - Didgeridoo Dreaming Night Tour
Australia

On the way to Denham we stopped at Coral Bay for another snorkeling experience by the jetty. We were the only ones on the beach. Snorkeling and swimming were fun. We did not swim off the beach in town. It was a long desolate drive to Denham so we were pleased to have time to relax over 2 nights. The Experience was cancelled because of the strong wind and fire danger.

Quality of Experience
Marine Eco Tour with Coral Bay Eco Tours
Marine Eco Tour with Coral Bay Eco Tours
Australia

We skipped this experience- We stayed in Kalbarri it was marvelous. We snorkeled near town and I signed up for The Abrolhos Island Discovery Full Day Tour with Pink Lake add-on from Kalbarri https://kalbarriscenicflights.rezdy.com It was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Australia
Depart Australia
Australia

The drive from Kalbarri to Perth was exhausting. It would have been great to stop at one of the town (Green Head area) on the Turquoise Coast for one night before driving to Perth. We didn't have the time. We stopped at the Pinnacles, it 45 minutes and we stayed in the car- I think its a good stop. Taking the car back to Perth Airport was stressful because of construction and not really knowing where we were going. It had to be.

Walk with Wildlife Tour with Wildlife Wonders
Walk with Wildlife Tour with Wildlife Wonders
Apollo Bay

This was a terrific tour! We learned a lot.

Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Dec 17, 2023

Hi Amy,

Thank you so much for the review. I absolutely loved working with you on this trip of a lifetime!
Your feedback is so useful and I love your photos. I know this was such a big trip for you and I cant thank you enough for letting me be apart of it.

Take care

Vickie xx