Kimkim Trip Reviews for Australia

4.9
Based on 258 ratings
Read 258 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Mark on the Blue Mtn trip was awesome. Learne...
Australia | Jul 21 - Aug 5, 2025

Daniel
Daniel S.
Dallas, TX | Reviewed on Aug 13, 2025
Mark on the Blue Mtn trip was awesome. Learned abut the forest and the mountains and the birds. Very knowledgeable. “Georgous” on bridge climb in Sydney was great! Read more

Mark on the Blue Mtn trip was awesome. Learned abut the forest and the mountains and the birds. Very knowledgeable.

“Georgous” on bridge climb in Sydney was great!

Hotel Reviews
Mandalay Luxury Beachfront Apartments
Port Douglas

Very roomy, clean, and good location for venturing out to the beach.

Authenticity & Character
Mor modern and stylish.
Location
Walking distance to shopping.
Staff
Friendly and helpful.
Cleanliness & Comfort
Reef View Hotel
Whitsunday Islands, Queensland

Great ocean view! King bed’s position was facing ocean upon waking up.

Authenticity & Character
A true beachfront hotel.
Location
Centrally located to all the beaches, buggy cars, restaurants and close to shops.
Staff
Extremely friendly and helpful.
Cleanliness & Comfort
Grounds manicured and clean.
Adina Apartment Hotel Brisbane
Brisbane

Great location, great king beds but at the expense of a place to work with luggage.

Authenticity & Character
Lobby style, artwork and restaurant that catered to those on the go.
Location
Near restaurants, and excursions.
Staff
Assisted on information and documents.
Cleanliness & Comfort
Apartment cleaned daily.
The Sebel Quay West Suites
The Rocks

Received great assistance from the restaurant staff over several days. They went beyond what was needed. Great view of the Bay Bridge.

Authenticity & Character
Decor, paintings, and location.
Location
Walking distance from the Opera House, restaurants and the Bridge.
Staff
Helped by volunteering to assist and not asked.
Cleanliness & Comfort
Bedroom and kitchen area maintained clean.
Activity Reviews
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

A must see and do.we were very blessed that the vendor changed our excursion the day before and allowed us to enjoy the weather and the snorkeling experience which was very much appreciated.

Quality of Experience
Great snorkeling and experience
Food
Really great lunch and service.
Guides, Drivers and Staff
Staff was informative an helpful and knowledgeable.
Transport
Smooth boat ride.
Cape Tribulation & Ziplining: Ultimate Daintree
Cape Tribulation & Ziplining: Ultimate Daintree
Port Douglas

Zip lining was a great experience. Safe and sound.

Quality of Experience
Staff was informative and helpful.
Food
Very well done and tasteful. Great restaurant staff.
Guides, Drivers and Staff
Good guide on a little bit of a trip to get to sites but informative and educational.
Transport
A bit of a ride but a must see.
Whitsunday Islands and Heart Reef Scenic Flight - 70 minutes
Whitsunday Islands and Heart Reef Scenic Flight - 70 minutes
Australia

This was awesome and well worth it.

Quality of Experience
Safe airplane ride and glad we did this.
Guides, Drivers and Staff
Friendly and respectful.
Transport
A little tight but worked out well for the 7 of us.
Sunset BBQ
Sunset BBQ
Hamilton Island

This excursion was cancelled by vendor due to ship issues.

Quality of Experience
Na
Food
Na
Guides, Drivers and Staff
Na
Transport
Na
Explore’s Half Day Hill Inlet at Whitehaven Beach
Explore’s Half Day Hill Inlet at Whitehaven Beach
Hamilton Island

A must see location!!!! Absolutely beautiful and stunning.

Quality of Experience
Great weather and the beach was beautiful. A rare sight of how the beach creates a new look each and every time.
Guides, Drivers and Staff
A little nervous on how to get to the island beach but well orchestrated and safe.
Transport
See above comment.
Springbook & Tamborine Rainforest Tour
Springbook & Tamborine Rainforest Tour
Brisbane

Beautiful forests and trees and waterfalls.

Quality of Experience
Educational and informative.
Guides, Drivers and Staff
Good guide, friendly and knowledgeable.
Transport
Thoughtful and caring. Smooth trip.
Lone Pine Koala Sanctuary and Brisbane River Cruise
Lone Pine Koala Sanctuary and Brisbane River Cruise
Brisbane

Captain of tour boat was very good and informed and educational on sites and history of tour.

Quality of Experience
Great excursion and shows were exciting, especially the hawks and Koalas . Kangaroos were great for the kids.
Guides, Drivers and Staff
Great guide. Interactive with the group.
Transport
Very good trip on the boat.
Port Stephens Whale Watching & 4WD Combo
Port Stephens Whale Watching & 4WD Combo
Sydney

We had a very rewarding day with the whales and the dolphins and the weather.

Quality of Experience
Several whales which were having fun with the water and the guests.
Guides, Drivers and Staff
Boat ride was smooth and captain was informative.
Transport
Driver was tardy on trip due to sand boarding excursion. Fortunately the restaurant worked magic and got our food.
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Great weather, tour guide but too many steps for my spouse!

Quality of Experience
Educational and beautiful sites.
Guides, Drivers and Staff
Mark went above and beyond on making it interesting, fun, engaging and worked with all members of the group. Especially the young minds.
Transport
Patient on the travel and road condition.
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

Our guide was the best. She offered several name including “Gorgeous” which fit the personality and style of a young lady who entertained her group the whole time.

Quality of Experience
Once in a lifetime and I was worried being 70 years old I could not do it. Great safety training before the climb and all throughout.
Guides, Drivers and Staff
All staff was great especially Gorgeous our guide. She had an infectious attitude and friendly and spirited.
Transport
We walked to the bridge from our hotel.
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney

Showed the awesome sites. Craig took us to Bonbi area which was beautiful. Showed beautiful church.

Quality of Experience
We had a couple of traffic issues taking time away.
Guides, Drivers and Staff
Mark even made time to stop and let our group get a Starbucks coffee.
Transport
Mark made the trip a family outing!!!
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Great tour guide. Knowledgeable and friendly and friendly and helpful.

Quality of Experience
Educational and interesting the whole time.interactive with group.
Guides, Drivers and Staff
Transport
We walked from the hotel.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 14, 2025

Thanks for your feedback Daniel. The guides make such a huge difference to the overall experience, I will ensure to feed this back to the teams.
Take Care and All the Best,
Vicky

Having Vicky help us plan this trip was one of the best decisions we made!
Australia | Jul 21 - Aug 5, 2025

Tiffany
Tiffany S.
Ashburn, VA | Reviewed on Aug 11, 2025
What can I say? Having Vicky help us plan this trip was one of the best decisions we made!
Not only did she save us hours (honestly, weeks) of research, but she also handled all the logistics, organized our schedule beautifully, and gave us access to her deep knowledge of the best experiences, places to stay, and ways to get around. Our itinerary was always up to date, easy to access online, and packed with thoughtful touches that made the trip smooth and stress-free.
It ended up being the...
Read more

What can I say? Having Vicky help us plan this trip was one of the best decisions we made!
Not only did she save us hours (honestly, weeks) of research, but she also handled all the logistics, organized our schedule beautifully, and gave us access to her deep knowledge of the best experiences, places to stay, and ways to get around. Our itinerary was always up to date, easy to access online, and packed with thoughtful touches that made the trip smooth and stress-free.
It ended up being the trip of a lifetime—and I truly believe that was because of Vicky’s recommendations, planning, and support. She didn’t just help before we left; she was also there for us during the trip, quickly helping us adjust our plans when we needed to make changes and answering questions along the way. That kind of support made all the difference. I cannot recommend Vicky enough!

And a quick shoutout to KimKim: I’d never heard of it before, but I’m now a huge fan. The platform is so easy to use—it kept everything organized, made it simple to share feedback, and let us keep all our trip details in one place.

For those who’ve never used KimKim or worked with Vicky, here’s how our planning process went:
* We started with a live call where we shared our vision for the trip—dates, locations, ages of travelers, and the overall vibe we were hoping for.
* Vicky came back with a detailed itinerary (no small feat since ours was 21 days across 5 locations!), including activities and options for each stop.
* We reviewed her suggestions online of the activities, left comments and questions, and fine-tuned until it was exactly what we wanted.
* She found incredible accommodations that fit our group of 7so that we could stay in a room with a kitchen, etc.
* She managed all the tricky logistics: multiple flights, ferries, shuttles and connections we wouldn’t have figured out so easily on our own.
* About a week before departure, we had a final walk-through of the itinerary, which gave us a clear picture of what was ahead and got us even more excited.

Overall, Vicky made a potentially overwhelming trip not only possible but joyful to plan. I know I could never have organized it at this level on my own, and her help meant I could focus on the fun and excitement instead of the stress. If you’re thinking about planning a trip in Australia, do yourself a favor—work with Vicky. You’ll thank yourself later.

Hotel Reviews
Mandalay Luxury Beachfront Apartments
Port Douglas

This location has very high highs (interior and layout of the space and level of quality) but some low points that are unfortunate. No on site dining, limited staff support, a bit far to walk to everything and no elevator (which is only troubling when you have a lot of luggage). If we stayed here again we would rent a car.

Authenticity & Character
Location
No dining in this location and closest place for coffee was a 7 min walk. 15-20 min walk to everything else and no free shuttle. I don't know if there is a closer place but a meal option would have been nice. For others you may want to rent a car.
Staff
Upon arrival, person at the desk shared that there was a shuttle but never shared there was a charge. We were not prepared to pay 8/pp each way! She also was not very helpful with questions and only available limited hours during the day.
Cleanliness & Comfort
The room was beautiful and very well laid out with lots of space. The nicest interior of the whole trip! The only reason for the lower score is that they do not have elevators so we had to carry a lot of luggage up three flights of stairs.
Reef View Hotel
Whitsunday Islands, Queensland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
So much space, great views, loved the Terrace! Some of the rooms are a little dated (broken tiles in bathroom, knicks in the walls) but the layout, space and views definitely made up for it! Oh, it had a really small table so we were not able to eat in the room (just in case that is a must for someone else)
Adina Apartment Hotel Brisbane
Brisbane
Authenticity & Character
Location
It was easy to walk to our activities and close to restaurants. It was really difficult for the person dropping us off with our luggage though. The hotel has no space to unload.
Staff
Cleanliness & Comfort
The Sebel Quay West Suites
The Rocks
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore’s Half Day Hill Inlet at Whitehaven Beach
Explore’s Half Day Hill Inlet at Whitehaven Beach
Hamilton Island

I have mixed experiences with this tour and would want to go to Whitehaven again but in a different way, perhaps a smaller group, easier tender process and longer amount of time. We only had about 30 mins on the beach by the time we got there.

Quality of Experience
The beach is amazing but we didn't get to see much, and we had to decide between the lookout or the beach. Also, they didn't really talk or share much about the island like it was described.
Guides, Drivers and Staff
Transport
tender process was a bit tricky, plus we had to wait which cut down a lot on the time at the beach.
Cape Tribulation & Ziplining: Ultimate Daintree
Cape Tribulation & Ziplining: Ultimate Daintree
Port Douglas

Overall this was a bit disappointing. At times it felt like "going through the motions" and no real explanation or "guide". Would not recommend the zip lining for anyone that has done it in other locations. And the crocodile tour was disappointing. The boat was in very poor condition

Quality of Experience
Very short zip lines and some of the ziplining staff were not very friendly. The crocodiles were not very visible or present so that impacted the tour.
Food
I liked that we could pre-order, but I wish there were more kid friendly options.
Guides, Drivers and Staff
Bus driver was friendly. Ziplining staff was mixed. Two of them were quite surly but the lady that took us was friendly.
Transport
It was in a large bus that was full. That impacted the day but the bus was in good condition and comfortable. The boat for the crocodile tour was definitely sketchy and didn't seem particularly safe (although the water level was probably not too deep).
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Overall this was a great experience, but I wish there were less people. There were not enough seats for us to sit inside, and certainly not sit together, and with all of the people everything took longer, which left less time to snorkel. The way the experience is laid out and all the options (like the marine biologist presentation and observation submarine) is wonderful, but the crowds were tricky.

Quality of Experience
Food
Guides, Drivers and Staff
Loved the marine biologist and her presentation!
Transport
The ferry was full so didn't leave much space and we didn't get to sit together. The ferry itself was really nice though.
Whitsunday Islands and Heart Reef Scenic Flight - 70 minutes
Whitsunday Islands and Heart Reef Scenic Flight - 70 minutes
Australia

One in a lifetime opportunity. So well done and amazing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Springbook & Tamborine Rainforest Tour
Springbook & Tamborine Rainforest Tour
Brisbane
Quality of Experience
It was a lot of car driving and peculiar use of time. Like we drove through a neighborhood and stopped to look at kangaroos that were in someone's yard. Probably would not do this exact one again. The time in the village was too short to eat lunch and shop. The Glow Worm tour was cute and the natural bridge was amazing, but for all the driving and the wasted time, made the experience less than ideal.
Guides, Drivers and Staff
Transport
Large group of people and large van. Smooth ride but the group size and amount of time in certain places wasn't planned well.
Lone Pine Koala Sanctuary and Brisbane River Cruise
Lone Pine Koala Sanctuary and Brisbane River Cruise
Brisbane

So glad we added this to the trip! This Sanctuary was so nice and the Koalas were the best!

Quality of Experience
Guides, Drivers and Staff
Transport
Port Stephens Whale Watching & 4WD Combo
Port Stephens Whale Watching & 4WD Combo
Sydney

Whale Watching was very well done and the Sandboarding add on was great! We had trouble with the van quality and timing, which brought the rating down.

Quality of Experience
The Whale Watching was 5/5 but the overall drive, etc. was a 3/5. My kids said the sandboarding was one of their fav activities, but we only ended up getting 20 mins because of logistics.
Guides, Drivers and Staff
Jen was friendly but struggled. She couldn't find the Sandboarding location (it wasn't easily marked to her credit) but we went back to the same place three times before she asked for help, which made us late and we only got 20 mins of sandboarding. The Sandboarding was awesome but this very long drive with very stressful timing (almost missed the whale watching) made this day difficult.
Transport
Van was really tired and many of us got queasy on this drive because of how shaky the vehicle was. We also had lots of speed bumps which didn't help. We were in the car a very long time and it was in poor quality, so that made the overall experience poor.
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

This was one of the best parts of the trip, due is major part to Mark, our guide! He was SOOOO friendly, knowledgeable and overall great human. He was one of our favorite people to meet and so glad we got to spend the day with him.

Quality of Experience
Guides, Drivers and Staff
Mark was truly the best! Highly recommend him! He was soooo knowledgeable and shared great history and stories. We learned the most from him!
Transport
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

One of our top experience of this whole trip! Highly recommend.

Quality of Experience
So well done - very professional and safe.
Guides, Drivers and Staff
Nicky was AMAZING!
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney

Loved seeing Bondi and the walk before to get to the beach was amazing! Van was comfortable and Craig shared good information about the city.

Quality of Experience
Guides, Drivers and Staff
Craig was limited in all that he could show us given the shortened time, but he did help us get to the Bridge Walk on time!
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 11, 2025

Hi Tiffany,
Thank you so much for your detailed feedback! 😊 I’m so happy to hear your family’s trip to Australia was stress-free and filled with special moments. It was such a pleasure helping you create an itinerary that suited you all perfectly, and I’m so glad you’ve come away with memories to treasure for a lifetime. 🐨✈️
Thanks again for trusting me with your holiday plans.
Wishing you many more wonderful adventures ahead! 🌏
Vicky

Amazing trip
Australia | Jul 26 - Aug 6, 2025

Aamir
Aamir A.
Hanover, MD | Reviewed on Aug 10, 2025
Vicky planned an amazing trip for our family of four to Sydney,,Port Douglas and Melbourne. In Sydney, we thoroughly enjoyed the tour of the opera house, and the day-long private tour of the Blue Mountains. I had insisted on a whale watching tour, but because of the time of the year (late July) there were no whales about.
Port Douglas was memorable, with an amazing snorkeling experience at the Great Barrier Reef, and zip lining over the Daintree forest.
Melbourne was a beautiful city;,we...
Read more

Vicky planned an amazing trip for our family of four to Sydney,,Port Douglas and Melbourne. In Sydney, we thoroughly enjoyed the tour of the opera house, and the day-long private tour of the Blue Mountains. I had insisted on a whale watching tour, but because of the time of the year (late July) there were no whales about.
Port Douglas was memorable, with an amazing snorkeling experience at the Great Barrier Reef, and zip lining over the Daintree forest.
Melbourne was a beautiful city;,we thoroughly enjoyed the Ocean Road and the walking tour of the city.
Before the trip, Vicky was immensely responsive, crafting several excellent itineraries before we chose this one. She checked in just before the trip and was proactive and immensely responsive during the trip. All transfers and vendors were punctual and professional.

Hotel Reviews
Park Hyatt Melbourne
East Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Beach Club
Port Douglas

The rooms are extremely dated, and there is a wide disparity among them. The first room that was assigned to our children was below street level and had the odor of mold. Our room, which was on the third floor, was serviceable. The management did move the children’s room to one that was better after we complained. The property is adjacent to a trailer park and has seen better days. I will actively avoid this hotel if I visit again.

Authenticity & Character
Needs updates and mold treatment
Location
Close to restaurants and beach, but right adjacent to a trailer park
Staff
The management was rather inflexible when we requested our rooms to be changed.
Cleanliness & Comfort
Four Seasons Sydney
Sydney

The hotel is beautiful and ideally located within a short walk to the Rocks market and the Opera House. The rooms were very comfortable and a decent size. The staff or exceptional, professional, and responsive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phillip Island Private Experience
Phillip Island Private Experience
Melbourne

The guide was outstanding and the vehicle was extremely comfortable. Phillips Island presents a spectacular landscape. It was great to see wallabies in the wild.As with all nature experiences, the penguin parade is highly unpredictable as to what one might see. The night we went, hardly any penguins came ashore.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne

Allan was our guide- he was entertaining, enthusiastic, and informative. The Landscape covered during this trip is truly spectacular..

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Laneways of Melbourne
Laneways of Melbourne
Melbourne

Fan was outstanding- knowledgeable, enthusiastic and thoroughly engaging. He pointed out many hidden gems of the city and made outstanding restaurant recommendations. He has a deep knowledge of the cities history and presents it in an enjoyable fashion.

Quality of Experience
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

The boat was modern, well outfitted, and extremely comfortable.. the pontoon was incredible, on a day and the waters were rough, it was nice to step onto the stable pontoon. Our family has a range of skill levels and experience with snorkeling, and the friendly and professional staff made it a safe and enjoyable experience for all skill levels. This was the most memorable tour of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cape Tribulation & Ziplining: Ultimate Daintree
Cape Tribulation & Ziplining: Ultimate Daintree
Port Douglas

This was our first time zip lining. The staff made it stress-free and enjoyable. The views were amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Port Douglas

My kids truly enjoyed this experience. The koala interaction was particularly memorable. The mission of the sanctuary and their dedicated staff were inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Port Stephens Whale Watching & 4WD Combo
Port Stephens Whale Watching & 4WD Combo
Sydney

The vessel was small and the water was rough. Several individuals experienced violent sea sickness. There were no dolphins or whales. James, the guide who drove us was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 10, 2025

Hi Aamir
Thanks for your review. I am so glad you had an amazing adventure with your family. It was a pleasure helping you plan your trip and I appreciate your feedback.
Wishing you many more travel adventures ahead 🌏
Take Care and All the Best
Vicky

Good trip but a few problems.
Australia | Jul 29 - Aug 7, 2025

D
david W.
Tallahassee, FL | Reviewed on Aug 08, 2025

our trip to Australia went very well, with a couple of administrative problems. The pickup locations were sometimes wrong or contradictory. I opted out of Kata Juta but my sister marian was removed instead. our booking for the wine wildlife waterfall tour in sydney was made in gregs name, not us. But overall the excursions, tours, boat trips were very good. Hotels were fine. Car pickups all good.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Aug 14, 2025

Thank you for sharing your feedback, David! I’m so glad to hear you and Marian enjoyed your excursions, tours, and boat trips, and that your hotels and car pickups went smoothly. I’m sorry to hear about the administrative hiccups with pickup locations, the Kata Juta swap, and the Sydney tour booking name. After you let us know of these issues during your trip, we immediately worked with our partners to remedy them for future travelers. Your input helps us improve, and I’m happy that overall you had a great experience exploring Australia. 🇦🇺

The trip of a lifetime, a bucket list come true.
Australia | Jun 30 - Jul 28, 2025

Jimmy
Jimmy O.
United Kingdom | Reviewed on Aug 04, 2025
The whole trip was just out of the world. Places we saw were absolutely brilliant, accommodation was excellent plus facilities were great. Transfers were spot on and timely, flights were trouble free. All excursions were excellent and guides very knowledgeable and funny. The star of the trip was Vicky she was so helpful and even gave us reminders for trips and transfers and considering the holiday was a year in the planning she was so on the ball and helpful. Well done you. Read more

The whole trip was just out of the world. Places we saw were absolutely brilliant, accommodation was excellent plus facilities were great. Transfers were spot on and timely, flights were trouble free. All excursions were excellent and guides very knowledgeable and funny. The star of the trip was Vicky she was so helpful and even gave us reminders for trips and transfers and considering the holiday was a year in the planning she was so on the ball and helpful. Well done you.

Hotel Reviews
Quest Melbourne Airport
Melbourne Airport

Basic cheap and cheerful

Authenticity & Character
Location
Typical airport accommodation all the local eateries close at the weekend had to use vending machines for food
Staff
The Sebel Quay West Suites
The Rocks

Spot on location and great room and facilities

Authenticity & Character
Had a lovely refurbished room
Location
In the rocks area plenty to see and do lots of restaurants
Staff
Cleanliness & Comfort
Metro Advance Apartments & Hotel, Darwin
Darwin

Great location and comfortable

Authenticity & Character
Location
Handy for shops and restaurants and free buses
Staff
Cleanliness & Comfort
Mantra Esplanade
Cairns

Great location and rooms

Authenticity & Character
Location and staff
Location
Handy for the resort and supermarket and restaurants
Staff
Friendly and helpful
Cleanliness & Comfort
Had everything we needed
Desert Gardens Hotel
Yulara
Authenticity & Character
Total upgrade required especially for the price of the place
Location
Staff
Cleanliness & Comfort
A few more mod cons
Quest St Kilda Road
Melbourne
Authenticity & Character
Modern and good facilities
Location
Good for parking reasonable price and handy for trams
Staff
So helpful and friendly
Cleanliness & Comfort
Activity Reviews
Blue Mountains All-Inclusive Small Group Day Tour
Blue Mountains All-Inclusive Small Group Day Tour
Sydney

Fantastic day out, jay driver and guide very knowledgeable coach crowded and cramped

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Crowded and cramped
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Great tour but unfortunately couldn't take photos in the concert halls because of staff working

Quality of Experience
Guides, Drivers and Staff
The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

Good tour knowledgeable guide

Quality of Experience
Guides, Drivers and Staff
Litchfield National Park
Litchfield National Park
Darwin

Great trip and fabulous and funny driver/guide Libby really made this trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Charles Darwin Cruise
Darwin

Just an ok trip food took ages to get and not very memorable could have given this a miss

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moore Reef and Fitzroy Island Full Day Tour
Moore Reef and Fitzroy Island Full Day Tour
Cairns
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon & Evening Tour of Paronella Park (departing Cairns)
Afternoon & Evening Tour of Paronella Park (departing Cairns)
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
O see
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

Great trip and fabulous BBQs

Quality of Experience
Food
BBQ was delicious and plentiful as was the wine
Guides, Drivers and Staff
Knowledgeable
Transport
Comfortable and roomy
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 05, 2025

Thanks so much for your feedback Jimmy. It was a pleasure assisting you and Karen with your trip. I am so glad it was all you hoped it would be. Take care and All the Best,
Vicky

A Truly Unforgettable Journey – Thanks to Vicky!
Australia | Jul 4 - Aug 1, 2025

SJ
SJ T.
United Kingdom | Reviewed on Aug 02, 2025
Vicky arranged an absolutely memorable trip for my family across Australia, New Zealand, and Fiji, and I can confidently say it was one of the most seamless and enriching travel experiences we’ve ever had. From start to finish, everything was immaculately organised — from travel logistics to accommodation and local tours. Vicky’s thoughtful suggestions, attention to our preferences, and expert handling of travel considerations made the entire journey feel effortless. The way she managed... Read more

Vicky arranged an absolutely memorable trip for my family across Australia, New Zealand, and Fiji, and I can confidently say it was one of the most seamless and enriching travel experiences we’ve ever had.

From start to finish, everything was immaculately organised — from travel logistics to accommodation and local tours. Vicky’s thoughtful suggestions, attention to our preferences, and expert handling of travel considerations made the entire journey feel effortless. The way she managed the itinerary and costs without compromising on quality or comfort was nothing short of perfection.

We were able to explore all the key highlights — from the natural wonders of Uluru and the Great Barrier Reef to the scenic beauty of Queenstown and the serenity of Vomo Island in Fiji — each with fun, engaging, and informative guides who added so much value to our experience.

Thanks to Vicky, this wasn’t just a holiday; it was a journey we will remember for life. Her personal touch and dedication truly set her apart. Highly recommended!

Hotel Review
Vomo Island Resort

Paradise

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 02, 2025
Hi SJ
Thank you so much for your incredibly kind words! It was such a pleasure to plan this special journey for your family, and I’m absolutely thrilled to hear it was such a seamless and enriching experience for you all. It was a dream itinerary!
I’m so glad the itinerary flowed smoothly and that the guides, experiences, and accommodations all hit the mark. It means a lot to know that the personal touches and planning helped make it feel effortless on your end — that’s always the... Read more

Hi SJ
Thank you so much for your incredibly kind words! It was such a pleasure to plan this special journey for your family, and I’m absolutely thrilled to hear it was such a seamless and enriching experience for you all. It was a dream itinerary!

I’m so glad the itinerary flowed smoothly and that the guides, experiences, and accommodations all hit the mark. It means a lot to know that the personal touches and planning helped make it feel effortless on your end — that’s always the goal!

Thank you again for trusting me with your family's adventure. It was an honour to be a part of such a memorable trip!

Warmest regards,
Vicky 🌏✨

Unforgettable Australian Adventure with my granddaughter!!!
Australia | Jul 20 - Jul 31, 2025

Nancy
Nancy W.
Portland, OR | Reviewed on Aug 02, 2025
My 13 year old granddaughter and I returned 2 days ago from a once in a lifetime trip that Vicky orchestrated for us in Australia. We started our trip in Sydney, then Cairns and finished in Melbourne. Each of our destinations were unique and magical in their own way. In Sydney we toured the Opera House, enjoyed a wonderful tour of the Darling Harbor area and finished with an outstanding tour in the Blue Mountains with Kat through Anderson Tours. Kat was truly amazing - she was full of... Read more

My 13 year old granddaughter and I returned 2 days ago from a once in a lifetime trip that Vicky orchestrated for us in Australia. We started our trip in Sydney, then Cairns and finished in Melbourne. Each of our destinations were unique and magical in their own way. In Sydney we toured the Opera House, enjoyed a wonderful tour of the Darling Harbor area and finished with an outstanding tour in the Blue Mountains with Kat through Anderson Tours. Kat was truly amazing - she was full of information and history and told us entertaining stories and facts all day long - she was truly awesome. We then proceeded to Cairns where we did a tour in the Kuranda, visited the Great Barrier Reef and had a wonderful Daintree and Cape Tribulation tour, even a swim in the Mossman River! Our last leg was the fascinating city of Melbourne where we had a superb Yarra Valley Local Produce tour with Bree from Go West tours - another fabulous guide with lots of information and made each person feel very special. The next day we went to Phillip Island and saw the Penguin Parade - it makes for a long and late day but was so worth it when the Penguins came flocking in from the sea! Our last day was a walking tour in the Laneways of Melbourne - so interesting to see the local art and eateries in the downtown alleys of Melbourne. We had a limited amount of time for this trip and Vicky maximized our experience - she listened and orchestrated everything that we wanted to see and accomplish in the timeframe that we had. Vicky had all of our private airport transfers, domestic flights, hotels and tours lined up perfectly with walking directions to meet our tours and restaurant suggestions. She checked in on us regularly during the trip as well to make sure everything was going as expected. We did have a fabulous dinner on our last night in Melbourne at the Rare Steakhouse Midtown where we dined on a Kangaroo skewer, wonderful filet mignon and creme brûlée! This was a truly special experience for my granddaughter and me. I can't recommend both Australia and Vicky's travel services highly enough!

Hotel Reviews
Rydges Melbourne Hotel
Melbourne

This hotel was in a great location for navigating Melbourne. The staff were awesome and very helpful The breakfast was good but could use a bit more variety. I did upgrade to a larger room at this hotel. I would definitely stay here again.

Authenticity & Character
Location
Cleanliness & Comfort
Crystalbrook Riley
Cairns

This hotel is in an excellent location for navigating tours and walking in Cairns. The breakfast was great and the staff was friendly and helpful. I would upgrade my room the next time I stayed here - fairly small, overlooking rooftops - would have been nicer to have a slightly larger room with a view of the lovely pool area.

Authenticity & Character
Location
Novotel Sydney on Darling Harbour
Pyrmont

Nice hotel in good area for navigating tour and ferry's. The breakfast was excellent.

Location
Staff
The front desk people were very helpful and accommodating.
Cleanliness & Comfort
Activity Reviews
Laneways of Melbourne
Laneways of Melbourne
Melbourne

I wasn't sure what this tour actually entailed but am very happy we did it - it's all about the art and eateries that are in the alley ways of Melbourne - very interesting.

Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne

It is a very long and late day and worth it to see the Penguin Parade - wonderful.

Yarra Valley Grazing Tour
Yarra Valley Grazing Tour
Melbourne

The Yarra Valley is incredibly beautiful and interesting. Loved this tour with Bree of Go West Tours - it was inclusive of wine, coffee, cheese, gin distillery and a chocolate factory!

Quality of Experience
Guides, Drivers and Staff
Transport
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia

Very interesting tour and a great experience to see the crocodiles that live on the Daintree River banks. The rainforest is an amazing place.

Sunlover Reef Cruises Cairns Great Barrier Reef Experience  (departs Cairns)
Sunlover Reef Cruises Cairns Great Barrier Reef Experience (departs Cairns)
Australia

The Great Barrier Reef is always amazing. Although we were not seasick getting there, may people did - highly recommend taking Ginger pills before and during this trip. I also recommend taking the private snorkeling tour that they have available - great opportunity to see and learn more than if you snorkel on your own.

Classic Kuranda
Classic Kuranda
Cairns

This was a good tour and we are happy we did it.

Blue Mountains All-Inclusive Small Group Day Tour
Blue Mountains All-Inclusive Small Group Day Tour
Sydney

Kat with Anderson Tours was amazing - fun, entertaining and full of information about everything that we saw and visited! Highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney

Good tour and information about the history of Sydney and the neighborhoods. We enjoyed Karyn and the information that she shared with us.

Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This is a good and comprehensive tour of the Opera House.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 02, 2025
Hi Nancy, Thank you so much for your beautiful message! I am so glad to hear how special this trip was for you and Madison. What an unforgettable adventure you both shared — journeying through Australia. I'm so thrilled to know each destination offered its own magic and that the guides helped bring your journey to life in such a memorable way. It was a pleasure helping you plan this once-in-a-lifetime experience, and I’m so glad everything came together smoothly. I loved checking in and... Read more

Hi Nancy,

Thank you so much for your beautiful message! I am so glad to hear how special this trip was for you and Madison. What an unforgettable adventure you both shared — journeying through Australia. I'm so thrilled to know each destination offered its own magic and that the guides helped bring your journey to life in such a memorable way.

It was a pleasure helping you plan this once-in-a-lifetime experience, and I’m so glad everything came together smoothly. I loved checking in and hearing about your highlights along the way — and I must say, that final dinner at Rare Steakhouse sounds like the perfect way to wrap things up!

Thank you again for your kind words and for trusting me with your special trip. I’m so grateful to have been a part of it!

Warmest wishes,
Vicky 🌏✨

We had a wonderful trip and Vicky (your local...
Australia | Jun 30 - Jul 28, 2025

K
Karen O.
| Reviewed on Jul 30, 2025
We had a wonderful trip and Vicky (your local specialist)in Noosa, planned it all to perfection. She was beyond helpful and we were more than delighted with all of her help before and during our trip. Our transport was all really good our accommodation excellent and the planned trips we took in each place we stayed were brilliant and this trip will live long in our memories. It exceeded all of our expectations. Read more

We had a wonderful trip and Vicky (your local specialist)in Noosa, planned it all to perfection. She was beyond helpful and we were more than delighted with all of her help before and during our trip. Our transport was all really good our accommodation excellent and the planned trips we took in each place we stayed were brilliant and this trip will live long in our memories. It exceeded all of our expectations.

Hotel Reviews
Quest Melbourne Airport
Melbourne Airport

Has all you need during the week but not if you don't have a car when staying weekends. This hotel is located out of the immediate airport area on an industrial site. There are no shops or venues to eat anywhere nearby and their shuttle bus is almost unavailable on a weekend. They do offer ready meals and vending machines but this could be improved by a more accessible shuttle service at weekends.

Authenticity & Character
Clean and comfortable
Location
Increased availability of a shuttle bus to amenities on a weekend.
Staff
The desk staff were very helpful but were restricted by the lack of close amenities or ability to offer transport.
Cleanliness & Comfort
Washing machine and dryer availability. However a little tired but clean and comfy bed.
The Sebel Quay West Suites
The Rocks

Wonderful apartment with all facilities in the heart of the rocks area of Sydney. Had all kitchen facilities and a washing machine and dryer which was brilliant. Daily light service which was great.

Authenticity & Character
Modern and sleek. Fantastic views
Location
In the heart of the old town area with many facilities a few steps away.
Staff
Helpful front desk and great cleaning team
Cleanliness & Comfort
Very comfortable stay here. Bed and furniture very comfortable.
Metro Advance Apartments & Hotel, Darwin
Darwin

Had good facilities and was very central. Perhaps a little tired but all clean and functional. Had a washing machine and dryer and all you needed in the galley kitchen.

Authenticity & Character
Location
Very central and close to shops.
Staff
Helpful desk staff and very helpful cleaning staff.
Cleanliness & Comfort
Very clean and comfortable.pethaps furniture in lounge would benefit from an upgrade but functional.
Mantra Esplanade
Cairns

In a wonderful location with all the amenities close by. Excellent facilities in the apartment. Very comfortable stay here. Staff were very helpful. Chose not to have daily service as this was an extra cost and we don't mind making the bed. We got replenished tea etc and clean towels via reception staff. Again had a washing machine and dryer which was brilliant.

Authenticity & Character
Modern clean lines.
Location
Very close to everything.
Staff
They could not have done more for us. We only had to ask
Cleanliness & Comfort
If you want serviced rooms this is an extra daily cost but allows you to choose. Might not suit everyone
Desert Gardens Hotel
Yulara

A very large room with all tea and coffee making facilities and all the basics. It was a no frills approach but was clean and functional. Very expensive for what it was and the restaurant and local eateries were also overpriced.

Authenticity & Character
Location
Proximity to Uluru great but few amenities.
Staff
Very helpful
Cleanliness & Comfort
Needs a little refresh especially for the price.
Quest St Kilda Road
Melbourne

This was ideal for us as it had all the facilities we needed for weeks stay and was very comfortable. The bed was very comfortable and it was brilliant to have a washing machine and dryer. They supplied everything like washing up liquid and laundry liquid. The living room couch was a little tired but overall the flat was great.

Authenticity & Character
All of the facilities and the staff at the front desk were very helpful.
Location
This is in a fantastic location with trams to take you into the CBD or to the local area.
Staff
Couldn't do enough to make your stay the best
Cleanliness & Comfort
Bed was very comfortable and bedlinen lovely and soft. Daily cleaning and replenishing of amenities was great.
Activity Reviews
Blue Mountains All-Inclusive Small Group Day Tour
Blue Mountains All-Inclusive Small Group Day Tour
Sydney

The best trip of all! Anderson's run this amazing tour and pack lots into the day. It was wonderful? Jay our driver tour guide was excellent and knowledgeable. The scenery was stunning. The rides exciting and featherdale wildlife park stupendous.

Quality of Experience
All just brilliant. Loved it.
Food
Excellent lunch in a local pub.
Guides, Drivers and Staff
Jay was our driver guide and was very knowledgeable re all aspects of the tour.
Transport
Small mini bus. Good for numbers but a little cramped for legroom etc
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Wonderful trip. Although we had walked around the outside many times it was fantastic to see the interior and hear the history of the architecture and what happens in the building.

Quality of Experience
Brilliant guide. Well executed
Guides, Drivers and Staff
Transport
The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

Although we have been to this area before it was great to hear the stories of the history and how it came to be what it is today.

Quality of Experience
Great guide who was steeped in the history and full of stories of the past too very entertaining
Guides, Drivers and Staff
Excellent.
Litchfield National Park
Litchfield National Park
Darwin

Wonderful trip in beautiful scenery. Libby our driver and guide from AAT Kings was awesome. She made the day very memorable to say nothing of the stunning scenery. The waterfalls and pools were stunning and brilliant for a dip.

Quality of Experience
The whole day was wonderful. Loved it.
Food
Excellent lunch out on the sticks but just great. Food was good and the venue was quirky
Guides, Drivers and Staff
Libby deserves a special mention she was excellent and knowledgeable as well as very funny and entertaining
Transport
Again Libby was our driver. Awesome 👍
Charles Darwin Cruise
Darwin

Great sunset seen on this cruise. Overall pleasant experience but food felt rushed and a bit like a buffet at a scout camp!

Quality of Experience
The sunset and the views
Food
More time for self service buffet and more time to eat it. Too many people so it was rushed
Guides, Drivers and Staff
All very good
Transport
Excellent craft
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia

A wonderful day exploring the natural wonders of the area. The driver was our guide and she was excellent and knowledgeable about all aspects of what we saw. It was an emotional experience.

Quality of Experience
It was all just brilliant even if it was a long day.
Food
Interesting lunch in the rainforest. Very rustic but unique.
Guides, Drivers and Staff
Transport
Moore Reef and Fitzroy Island Full Day Tour
Moore Reef and Fitzroy Island Full Day Tour
Cairns

Great trip although be prepared for sea swell and some bumpy ride out to the reef. Staff were great and very helpful. There were options to see the reef without swimming or snorkeling. Unfortunately the submersible want working so this option not available. Loved Fitzroy island too.

Quality of Experience
Great staff and just brilliant to see a small bit of the barriers rerr
Food
All of it.
Guides, Drivers and Staff
All were helpful and took care of safety.
Transport
Afternoon & Evening Tour of Paronella Park (departing Cairns)
Afternoon & Evening Tour of Paronella Park (departing Cairns)
Australia

This was a wonderful trip and our guide Terry (tropic tours) was passionate about the people and places we visited. It was a beautiful day if you enjoy nature and history.

Quality of Experience
We saw a Cassowary in the wild which was outstanding. We loved paronella park itself and the history and restoration story too.
Guides, Drivers and Staff
The guide was our driver and he was brilliant. Very knowledgeable and accommodating
Transport
It was a small minus which meant small numbers. Made it a better experience
Cairns Lagoon
Cairns Lagoon
Cairns

Beautiful area and so Accessible to everyone.

Quality of Experience
This area is kept beautifully by local teams which adds to the experience of Cairns
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru

Loved this. Our guide was brilliant and knowledgeable. It was an emotional experience.

Quality of Experience
It was well planned and expertly executed by ATT Kings.
Guides, Drivers and Staff
All we're amazing and deserved praise for great service
Transport
Seamless and a great experience
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

I would highly recommend this trip. It was awesome and the best BBQ I've ever tasted too. The A TT Kings team were wonderful and it all went like clockwork. It was an amazing experience.

Quality of Experience
Just brilliant. The whole team were fantastic
Food
Best BBQ ever in my life.
Guides, Drivers and Staff
Congratulations to all on a fantastic experience
Transport
The driver was a character and very funny.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 30, 2025

Hi Karen
Thanks so much for your kind words and feedback. It was a pleasure assisting you with your trip and I am glad it has left you with many fond life long memories.
Wishing you many more travel adventures ahead.
Take care and All the Best,
Vicky

My daughter and I had an amazing trip across Australia
Australia | Jul 12 - Jul 25, 2025

Cari
Cari T.
Nashua, NH | Reviewed on Jul 27, 2025
Working with Ruth was great. She was very patient with me as I had lots of questions and I kept making adjustments and tweaks to the itinerary as there was so much to see and do. Her follow up is excellent and I definitely had an amazing trip. All of the hotels were perfect and we were able to relax and have the exact vacation we had hoped for. I have done several other trips to other countries through other travel companies and I’d say my only critic of KimKim is that their payment... Read more

Working with Ruth was great. She was very patient with me as I had lots of questions and I kept making adjustments and tweaks to the itinerary as there was so much to see and do. Her follow up is excellent and I definitely had an amazing trip. All of the hotels were perfect and we were able to relax and have the exact vacation we had hoped for.

I have done several other trips to other countries through other travel companies and I’d say my only critic of KimKim is that their payment platform doesn’t seem as easy as the other companies I’ve used and that part was clunky when I needed to add a night on to the end of my trip after I had already paid. Also, the prices for the domestic flights quoted were crazy high so with Ruth’s advice I booked those on my own to save a lot of $$. So that would be the reason I’m giving KimKim booking 4 stars. Ruth was a definitely 5 stars and I recommend her.

Hotel Reviews
Crystalbrook Byron
Suffolk Park

The portions at the restaurant were so small and so pricy. Plus the food selection was much too fancy for us so we did uber eats the second day for lunch and dinner and that was perfect.

Authenticity & Character
The rooms were amazing!!!
Location
The walk to the beach was very far and the stairs down to it were washed out so it was tough to get down. Also pretty far from downtown.
Staff
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perfect hotel airport. The gym was amazing, multiple dinner options and an easy stroll across the street to the international terminal
Villa San Michele
Port Douglas
Authenticity & Character
Location
Staff
The women at reception were so incredibly friendly and free laundry was amazing! And being so central was exactly what we were looking for. So easy to pop out and hit restaurants and shops.
Cleanliness & Comfort
Oaks Brisbane Aurora Suites
Brisbane

The view of the river from the 50th floor was amazing!! I didn’t want to leave!

Authenticity & Character
Location
Staff
It was very hard to figure out how to get into the lobby. Thankfully someone walking by could tell we were lost and helped us.
Cleanliness & Comfort
Activity Reviews
River Drift Experience
River Drift Experience
Port Douglas

The guides were great. Wish we had more time to sit and swim at the end though. Most of our tour group was staying in the water as long as possible and we were ushered out to pack up and go. I get they had to keep us moving with lots of groups going at once but wish we had more time in the water.

Quality of Experience
Guides, Drivers and Staff
Transport
I enjoyed the commentary on the area during the drive.
Port Douglas Private Transfer Port Douglas Hotel to Airport
Port Douglas Private Transfer Port Douglas Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay
Full Day Outer Reef Mackay Coral Cay
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Port Douglas Private Transfer Airport to Port Douglas Hotel
Port Douglas Private Transfer Airport to Port Douglas Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney
Quality of Experience
Guides, Drivers and Staff
Sydney Private Transfer Airport to  Hotel
Sydney Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jul 27, 2025

Hi Cari

I am so happy you loved Australia! You went to some of my favorite places like Byron Bay! It was fun working with you on your trip!

Ruth

Really liked the kimkim platform and our travel specialist Paula
Australia | Jun 27 - Jul 6, 2025

A
Anita L.
Ashburn, VA | Reviewed on Jul 25, 2025
Really liked the kimkim platform and ease of connecting with the travel specialists. Even when the original travel specialist assigned went on vacation, they transitioned me smoothing to another specialist, Paula! Paula was very knowledgeable about our Australia destination and provided interesting experience recommendations that we would not have found on our own! She also provided great advice on what we should see (and what we could skip) based on vacation profile. We traveled with a... Read more

Really liked the kimkim platform and ease of connecting with the travel specialists. Even when the original travel specialist assigned went on vacation, they transitioned me smoothing to another specialist, Paula! Paula was very knowledgeable about our Australia destination and provided interesting experience recommendations that we would not have found on our own! She also provided great advice on what we should see (and what we could skip) based on vacation profile. We traveled with a family of 4 with 2 young adults and she found a good balance of activity for all of us.
When there were the inevitable travel scheduling problems, Paula and the kimkim associated booking agents immediately refunded us for the excursions were not able to attend.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jul 25, 2025

G'day Anita,

Thank you so much for taking the time to share your experience and leave a review! I’m thrilled to hear that your Australia trip went well and that elements like the itinerary, accommodations, or highlights stood out to you. Your feedback also helps future travelers feel confident in working with me and supports my profile on Kimkim.

It was such a pleasure planning this journey with you, and I’m honored to have been part of creating your memories. If you ever have plans on traveling to the South Pacific again—I’d love to help!

Take care and thank you again!
Cheers,
Paula

Wonderful Family Trip to Australia
Australia | Jun 19 - Jul 2, 2025

S
Susan R.
Redwood City, CA | Reviewed on Jul 13, 2025
We planned a multiWe had an incredible family trip to Australia, and we would work with Vicky again in a heartbeat! From the start, Vicky was helpful in outlining an initial itinerary and activity suggestions, always listening closely to our preferences and weaving in thoughtful recommendations she knew we’d enjoy. We traveled as a family of four, along with my mom, sister, and partner, so it was important to find experiences that appealed to a range of interests and energy levels. Vicky... Read more

We planned a multiWe had an incredible family trip to Australia, and we would work with Vicky again in a heartbeat! From the start, Vicky was helpful in outlining an initial itinerary and activity suggestions, always listening closely to our preferences and weaving in thoughtful recommendations she knew we’d enjoy.

We traveled as a family of four, along with my mom, sister, and partner, so it was important to find experiences that appealed to a range of interests and energy levels. Vicky did a fantastic job curating activities that were flexible, fun, and inclusive. If anyone wanted to take it easy or do something different, it was always easy to manage.

Our journey took us from Sydney to Uluru, then up to Port Douglas, and finally to Melbourne. All of our tours and experiences went smoothly. A special shoutout to our outstanding guides: Nigel (Blue Mountains), Kem (Daintree Rainforest), and Rob (Phillip Island), each brought their destinations to life with knowledge and personality.

Vicky also handled all of our flight bookings and accommodation arrangements, and everything worked out beautifully. The hotels were in great locations, and her suggestions were spot on.

We made amazing memories together and are so grateful for the care and detail Vicky put into making our trip so special. Thank you, Vicky!

Hotel Reviews
Mantra on Russell Melbourne
Melbourne

The staff was great and location excellent. Can do with some updating in rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carpets in the room were dirty. They were vacuumed, but it's dark carpet so it doesn't show dirt. If you walk around with socks you will see it. Room decor was dark so didn't help.
Peppers Beach Club
Port Douglas

Loved the hotel and location. Very relaxing atmosphere. Staff was helpful. Very walkable to beach and town. The only minor issue was in our room, the air conditioning unit blew the cold air right onto the bed. And it was kind of hard to figure out how to adjust to keep the room cool, but not feel like you're being frozen in bed. Minor problem. We enjoyed everything else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Amazing location - large rooms. Wish we had more time there, but it was quite brief.

The Sebel Quay West Suites
The Rocks

Wonderful location and great staff. My only small issue was our dryer in our suite didn't work well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phillip Island Private Experience
Phillip Island Private Experience
Melbourne

This was a wonderful excursion. We loved our lunch stop for some of the best fish and chips. Then onto see the Koalas, beaches and finally the penguins. Rob, our guide was very engaged and gave us an experience to remember.

Quality of Experience
Guides, Drivers and Staff
Transport
A well organized and maintained van. Probably the best of the whole trip!
Private and Customised Great Ocean Road and 12 Apostles Tour
Private and Customised Great Ocean Road and 12 Apostles Tour
Melbourne

Our guide was nice and knowledgeable. Just be prepared for windy roads. The scenic views are gorgeous. Our only feedback was there was 8 including our guide. We were spoiled on prior tours on our trip with a full sized van to comfortable seat everyone. This trip, we were in a mini-van which is a bit of a squeeze for a 12 hour day.

Quality of Experience
Guides, Drivers and Staff
Transport
More comfortable transportation for the size of the group.
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge Small-Group from Port Douglas
Port Douglas

We loved Kem, our guide. He was knowledgeable, interesting and very relaxed, but kept us on time. Beautiful walks and scenic viewpoints.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

The operator and staff were 5 stars, they made everyone feel welcome and comfortable. The journey to the reef is 90 minutes and then 90 minutes back. Not the operators fault, but it was just a bit of a windier day and choppier water so even with Dramamine my kids weren't feeling the best. But were better once we got to the pontoon area. Snorkeling gear and equipment they provided was fine. The snorkeling area was a bit more limited. I can understand as we're in the middle of no where and life guards are all around to ensure everyone is safe and accounted for. But it did feel a bit crowded by the launch area and marked triangular area. It was nice to have activities for non-snorkelers but didn't see as many fish as we were hoping for. Perhaps we set our expectations too high. Again overall, great experience with the crew, equipment etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Ayers Rock Uluru Private Tour
Ayers Rock Uluru Private Tour
Uluru

Beautiful and magical experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

Nigel was the best! Second full day of our trip, but Nigel kept jet lag at bay. We really loved the stop to Featherdale and then the Blue Mountain stops. He tailored to our multi-generational family. Went out of his way to make sure my mom had a nice cozy spot to sit while a few others did a serious rainforest/waterfall hike. Would definitely recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 13, 2025
Hi Susan,
Thank you so much for your kind words — and for the detailed feedback, it’s incredibly helpful and appreciated! I'm absolutely thrilled to hear that your trip went so smoothly and that you all had such a memorable time exploring Australia together. It was a real pleasure helping plan your adventure — especially making sure there was something for everyone in the group to enjoy, whether that meant full days of exploring or taking it easy when needed.
It’s also lovely to hear that... Read more

Hi Susan,
Thank you so much for your kind words — and for the detailed feedback, it’s incredibly helpful and appreciated! I'm absolutely thrilled to hear that your trip went so smoothly and that you all had such a memorable time exploring Australia together. It was a real pleasure helping plan your adventure — especially making sure there was something for everyone in the group to enjoy, whether that meant full days of exploring or taking it easy when needed.

It’s also lovely to hear that the guides made such a great impression — Nigel, Kem, and Rob really are gems, and I’ll be sure to pass along your feedback to them too.

Wishing you many more happy and unforgettable travel adventures ahead!

Thanks again
Vicky

Fabulous tours
Australia | Jun 12 - Jul 1, 2025

S
Sallie C.
Denver, CO | Reviewed on Jul 04, 2025
Ruth helped us with our trip. I already had some things organized and wanted to include my son who is on vacation work visa. It was not easy to cobble around all of that. But she was patient and it all worked out brilliantly. Every tour we went on was a unique experience and we enjoyed them all tremendously. The bike tour of Sydney was fantastic, the nightime glow worm adventure in Byron bay was amazing and so was kayaking with dolphins. Another fabulous experience was the river float on... Read more

Ruth helped us with our trip. I already had some things organized and wanted to include my son who is on vacation work visa. It was not easy to cobble around all of that. But she was patient and it all worked out brilliantly. Every tour we went on was a unique experience and we enjoyed them all tremendously. The bike tour of Sydney was fantastic, the nightime glow worm adventure in Byron bay was amazing and so was kayaking with dolphins. Another fabulous experience was the river float on Mossman river up by Port Douglas. I never thought I would enjoy tours so much.
Cheers to Ruth! Thank you for making that all possible. We would have missed so much without your guidance.

Hotel Review
Own Accommodations Arranged

The Four Seasons in Sydney is amazing. Great service and as an American, rather reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jul 08, 2025

Thank you so much Sallie. It was wonderful working with you and I am so glad that you enjoyed everything so much! I am delighted! Makes my job a joy!
Ruth

Paula planned the perfect trip for our family...
Australia | Jun 20 - Jun 29, 2025

K
Karen T.
Richardson, TX | Reviewed on Jul 04, 2025
Paula planned the perfect trip for our family to see a little bit of everything that we asked to do! We made wonderful memories that I will cherish forever! Read more

Paula planned the perfect trip for our family to see a little bit of everything that we asked to do! We made wonderful memories that I will cherish forever!

Hotel Reviews
Mercure Welcome Melbourne
Melbourne

It is tucked away in the middle of Chinatown- fun location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Loved the location and style- great place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ibis World Square
Sydney
Authenticity & Character
Location
Staff
Very friendly and helpful!
Cleanliness & Comfort
Novotel Newcastle Beach
Newcastle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Melbourne Private Transfer Hotel to Airport
Melbourne Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne

A long day, but completely worth the views and the walk through the rainforest. A bonus stop at a little chocolate shop along the way with beautiful choices.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

Highlight of our time in Melbourne! There is nothing cuter than watching these little penguins come in! The animal sanctuary was fantastic as well- we pet so many kangaroos and wallabies.

Quality of Experience
Guides, Drivers and Staff
Transport
Melbourne Private Transfer Airport to Hotel
Melbourne Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Cairns Hotel to Airport
Cairns Private Transfer Cairns Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Barrier Reef Cruise (Snorkeler)
Full Day Outer Barrier Reef Cruise (Snorkeler)
Australia

This whole excursion was such a well organized, planned out trip. The boat ride over had a very informative talk given by one of the marine biologists and the staff was all positive and happy. The lunch was great. While on the floating station, not crowded, and again the staff was helpful and informative, The views underneath of the coral reef were beautiful and stunning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Best of Fitzroy Island
Full Day Best of Fitzroy Island
Cairns

It was not a crowded excursion which was nice. I think going in winter helped! Felt like we were on our own private beach at Nudey Beach

Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Airport to Cairns Hotel
Cairns Private Transfer Airport to Cairns Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Private Transfer Hotel to Airport
Sydney Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Loved the farm visit along with the gorgeous views up in the mountains. The Botanical Garden was a nice way to end the day as well.

Quality of Experience
Food
My husband loved the meat pie he ordered for lunch!
Guides, Drivers and Staff
Our guide was a perfect mix of info and a funny character!
Transport
Sunset Dinner Cruise Window Seat (from Circular Quay Wharf)
Sunset Dinner Cruise Window Seat (from Circular Quay Wharf)
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

the perfect length- 1 hour- to get a lot of fascinating information.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jul 10, 2025
G'day Karen, Firstly, I was hoping to run into you at LAX. Being a large airport, I know my chances were slim. :) Thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience. Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more... Read more

G'day Karen,

Firstly, I was hoping to run into you at LAX. Being a large airport, I know my chances were slim. :)

Thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience.

Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Looking forward to assisting you with your next adventure to the South Pacific!

Cheers,
Paula

Great trip.
Australia | Jun 1 - Jun 22, 2025

M
Mary B.
Chicago, IL | Reviewed on Jun 30, 2025

Asko was an amazing person to work with in planning our trip. He kept us informed and update to date with any changes and recommendations.

Local specialist: Asko Merilainen

Sydney introduction
Australia | Jun 19 - Jun 21, 2025

A
Anne N.
Los Angeles, CA | Reviewed on Jun 22, 2025
Given our short amount of time in Sydney, the trip was wonderful. The Shangri-la hotel was lovely with a fabulous view of Sydney harbor. We were able to relax in our room before heading upstairs to the restaurant. Since my husband is disabled, sightseeing from the room was such a blessing.
Our city tour provided a glimpse of the parks, museums, and neighborhoods as well as friendly chatter about the city.
The harbor tour was sort of meh. No commentary, just chugging along in the dark
I...
Read more

Given our short amount of time in Sydney, the trip was wonderful. The Shangri-la hotel was lovely with a fabulous view of Sydney harbor. We were able to relax in our room before heading upstairs to the restaurant. Since my husband is disabled, sightseeing from the room was such a blessing.
Our city tour provided a glimpse of the parks, museums, and neighborhoods as well as friendly chatter about the city.
The harbor tour was sort of meh. No commentary, just chugging along in the dark
I would skip that
All the support staff and drivers were efficient and helpful.
Altogether, a nice couple of days

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jun 24, 2025

Hello Anne,
I was a bit surprised of your 3.5 star review considering that you loved the hotel we selected for you and that all the support staff and drivers were efficient and helpful. Sorry you thought the Harbour tour was "meh". I hope you enjoy the rest of the trip in Australia and New Zealand.
Liz

Fantastic trip to Australia
Australia | Jun 3 - Jun 15, 2025

S
Susie D.
Los Angeles, CA | Reviewed on Jun 22, 2025
Kimkim and our specialist, Tammy, assisted with arranging our 2-week trip to the Queensland area of Australia. It was a grandma and 12-year-old granddaughter trip and couldn’t have been better! Everything was wonderful: the accommodations, the itinerary pacing, the activities and tours, the transportation were all top notch. As a first time visitor to the country, I would never have been able to plan such a wonderful trip., especially including activities that were meaningful for both of us.... Read more

Kimkim and our specialist, Tammy, assisted with arranging our 2-week trip to the Queensland area of Australia. It was a grandma and 12-year-old granddaughter trip and couldn’t have been better! Everything was wonderful: the accommodations, the itinerary pacing, the activities and tours, the transportation were all top notch. As a first time visitor to the country, I would never have been able to plan such a wonderful trip., especially including activities that were meaningful for both of us. The assistance we received was professional, responsive, and invaluable. Highly recommend this service.

Hotel Reviews
Mandalay Luxury Beachfront Apartments
Port Douglas

We were here for 5 nights, visiting the Great Barrier Reef and tours of the Daintree. It was an amazing time and nice to be in an apartment with the many amenities provided - washer/dryer, full and well stocked kitchen, a short walk to 4 Mile Beach, a bit longer walk to downtown Port Douglas, a private patio, 2 pools, housekeeping service. This would be a great place for a large family reunion. The only difficulty was the stair flights up to our 3rd floor place with heavy luggage, no elevators. Also , we arrived in the evening and there was no one on duty. We were left our key cards and very detailed directions to our room (and an upgrade), which was fine, just not what I expected. Staff during the day were very helpful and housekeeping was very friendly and helpful. I hope to go back!

Authenticity & Character
Location
The proximity to the beach couldn’t be better.
Staff
Cleanliness & Comfort
Having a washer and dryer was great. Pool and grounds were well tended and gorgeous.
Tangalooma Island Resort
Moreton Island

This is a sprawling complex, probably the only place to stay on this section of the island. Rooms are a little worn but the location is stunning. They did a nice job with limited, kid-friendly food. The activities available there are plentiful and all our guides were wonderful. The dolphin feeding is very well run and such a unique experience. We loved our stay there - didn’t want to leave.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Regency Brisbane
Brisbane

Great location, excellent service, clean rooms, comfy beds, beautiful views, great breakfast, stunning pool. Loved it all!

Authenticity & Character
One of our drivers told us it was the location the Beatles stayed in when they came to Australia in the 60’s. It’s certainly been renovated/rebuilt since then and is a modern building with all the conveniencesone would ever need.
Location
Views of the river, gorgeous bridges, and the Ferris wheel. Easy walking to all kinds of fun stuff. I the heart of the shopping district.
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Brisbane
Welcome to Brisbane
Brisbane

The Tangalooma and Moreton Island trip was a real treat, especially the unique activities like dolphin feeding and sand tobogganing. It was strenuous due to climbing sandhills, but so much fun and worth the effort. I highly recommend not missing out on this adventurous and delightful experience.

Full Day Daintree Rainforest Tour
Full Day Daintree Rainforest Tour
Port Douglas

The Full Day Daintree Rainforest Tour was a truly immersive experience. The lush greenery and unique ecosystem were fascinating, and it was perfect for my granddaughter and me. While maybe less suitable for very small children, it's an activity that older kids and adults would definitely enjoy. I loved the tour, and the drive was worth it.

Full Day Skyrail and Kuranda Rail  - Late Start 11:00am - 6:30pm
Full Day Skyrail and Kuranda Rail - Late Start 11:00am - 6:30pm
Port Douglas

The Full Day Skyrail and Kuranda Rail trip was stunning, but I was disappointed to find out the train ride part wasn't included in our reservation. Thankfully, we managed to book it on-site, and it was worth it. The views were breathtaking, and it's an experience you wouldn't want to miss. Despite the hiccup in the booking, everything else was well-organized, and I'd recommend doing both the Skyrail and the train.

Local specialist: Tammy Lindsey
Tammy
Tammy Lindsey
Local specialist in Rancho Palos Verdes CA | Replied on Jun 22, 2025

Hi Susie,

Thank you so much for your wonderful review! I truly appreciate you taking the time to share your positive experience. It was a pleasure helping you plan this special trip with your granddaughter! I’m thrilled everything went smoothly and met your expectations. Your kind words mean so much! Let me know if you'd like to travel to New Zealand, or Fiji perhaps, for your next adventure. :)

Cheers,
Tammy

Awesome trip!
Australia | Jun 7 - Jun 14, 2025

Lilly
Lilly R.
Ashburn, VA | Reviewed on Jun 21, 2025
The tours we went on were fabulous! We had a few bumps in the road as far as transportation and one outing being cancelled. However, they refunded us and even gave us a credit for another activity. Everything was handled very professionally, and they were easy to communicate with. The hotels Siena picked were great as well! Read more

The tours we went on were fabulous! We had a few bumps in the road as far as transportation and one outing being cancelled. However, they refunded us and even gave us a credit for another activity. Everything was handled very professionally, and they were easy to communicate with. The hotels Siena picked were great as well!

Hotel Review
Qualia
Whitsundays

This is the best hotel I have ever stayed in, including USA hotels. It was very clean and quiet. The staff was always around to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Beach Sunrise with Kangaroos & Wallabies
Beach Sunrise with Kangaroos & Wallabies
Airlie Beach

This activity was one of the best parts of our trip! We thoroughly enjoyed getting to see the wallabies in their natural habitat and watching them come out over the sunrise. I would recommend any animal or nature lover to take this trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jun 25, 2025

Thank you so much for your review, Lilly! I’m so glad to hear you loved the tours and that your experience with the kangaroos and wallabies was a highlight—it’s such a magical moment. While I’m sorry for the transportation hiccups and cancellation, I’m happy we were able to resolve them quickly. It means a lot to know that you enjoyed the hotels I selected, especially that Qualia was a standout! I hope you loved Australia enough to plan a return trip there again soon! 🇦🇺✨

Trip of a Lifetime
Australia | Apr 27 - May 11, 2025

Judy
Judy H.
Flagami, FL | Reviewed on Jun 20, 2025
When we first began planning our itinerary for Australia, it was a bit overwhelming…so many beautiful places to go in just 2 weeks! But we were extremely fortunate to have found Vicky and kimkim who made planning a dream. She was spot on when we let her know our interests and came up with an amazing itinerary that was perfect for us! Communication was excellent, and in spite of a few rainy days, what we were able to see and do was fantastic, especially with our gifted guides in Sydney,... Read more

When we first began planning our itinerary for Australia, it was a bit overwhelming…so many beautiful places to go in just 2 weeks! But we were extremely fortunate to have found Vicky and kimkim who made planning a dream. She was spot on when we let her know our interests and came up with an amazing itinerary that was perfect for us! Communication was excellent, and in spite of a few rainy days, what we were able to see and do was fantastic, especially with our gifted guides in Sydney, Uluru, Melbourne, the Blue Mountains, Port Douglas, and along The Great Ocean Road. One of our favorite experiences was snorkeling at the Great Barrier Reef, and Vicky selected the perfect company to take us there. The ABC snorkeling charter was fantastic, with our guides who were extremely knowledgeable and entertaining. Sunrise at Uluru was spectacular, as was the lovely evening dinner and viewing with our guide who spotlighted all to see in the beautiful night sky.
Many thanks to Vicky and Kimkim for a perfect trip, which will leave us with so many beautiful memories.

Hotel Review
Peninsula Boutique Hotel
Port Douglas

This was our favorite hotel. It was just across from the ocean and in walking distance to many wonderful restaurants and shops. The pool area was lovely, especially in the evening. Breakfast was wonderful, and we had free access to bikes to get to the area where we would take our snorkeling trip.

Authenticity & Character
Location
Close to places we could walk or ride bikes to.
Staff
Everyone that provided services of any kind was exceptional.
Cleanliness & Comfort
Beds were so comfortable, there was a nice balcony and amenities.
Activity Reviews
Yarra Valley Wine and Winery Full day Tour
Yarra Valley Wine and Winery Full day Tour
Melbourne

We enjoyed touring the area and the wineries and meeting some other guests. It was a nice wind down (or “wine down”) for the last day in Australia.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne

The road was so scenic and photos are amazing.

Quality of Experience
Beautiful photos
Guides, Drivers and Staff
Just the two of us with a driver, and he accompanied us as we moved from place to place
Transport
Comfortable and on time
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne

This tour was so much fun and we enjoyed the food treats. Our guide was exceptional and thorough.

Quality of Experience
A fantastic guide and fun to share the local delicacies
Food
Everything!
Guides, Drivers and Staff
Transport
Walking was our transportation, but it was easily doable.
Laneways of Melbourne
Laneways of Melbourne
Melbourne

Love the artwork everywhere! Guide was great!

ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers
ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers
Australia

This was one of our favorites. The guides were exceptional and we saw lots of beautiful creature and life under the sea.

Quality of Experience
So much fun !
Food
Nice that provided us yummy sandwiches!
Guides, Drivers and Staff
They were fun and very professional.
Transport
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia

Enjoyed the boat ride and seeing the crocodiles as well as the creeks

Quality of Experience
Guides, Drivers and Staff
Good information and safety
Transport
Small Group Kuranda Tour
Small Group Kuranda Tour
Port Douglas

It was a bit longer than expected but we enjoyed the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Classic Kuranda - Ex Port Douglas
Classic Kuranda - Ex Port Douglas
Port Douglas

Finding our way to start was somewhat confusing, but that was because there had been adjusted, but it worked out fine.

Quality of Experience
Scenery was lovely
Guides, Drivers and Staff
Good information
Transport
Comfortable
Kata Tjuta Small-Group Tour Including Sunrise and Breakfast
Kata Tjuta Small-Group Tour Including Sunrise and Breakfast
Uluru

Sunrise was spectacular, but chillier than expected. Breakfast was okay, but it was very windy and cool outside.

Quality of Experience
Guides, Drivers and Staff
Transport
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

One of our favorites !

Quality of Experience
Incredible scenery
Food
Guides, Drivers and Staff
Knowledgeable and thorough
Transport
Comfortable
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney

Weather did not cooperate so lots of clouds obscuring views, but the information was very good.

Quality of Experience
Lots of information
Guides, Drivers and Staff
Transport
It was a long trip but the information was good
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

The guide was exceptional and the opera house was very beautiful, inside and out.

Quality of Experience
An excellent guide with wonderful delivery of information
Guides, Drivers and Staff
Personable and easy to understand
Transport
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Lots of great information

Quality of Experience
Lots of history and knowledge on the part of the guidses
Guides, Drivers and Staff
Very knowledgeable and entertaining
Transport
Transport was entertaining and safe
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 20, 2025
Hi Bill and Judy, Thank you so much for your kind and thoughtful words—it truly made my day to read your reflections! I’m so happy to hear that your Australian adventure turned out to be such a memorable and meaningful experience, and that the itinerary felt just right for you. Snorkeling with ABC on the Great Barrier Reef is always a standout, and I’m so glad you enjoyed it—they really do have a fantastic team. Sunrise at Uluru sounds like it was just as breathtaking as always, and I’m so... Read more

Hi Bill and Judy,

Thank you so much for your kind and thoughtful words—it truly made my day to read your reflections! I’m so happy to hear that your Australian adventure turned out to be such a memorable and meaningful experience, and that the itinerary felt just right for you.

Snorkeling with ABC on the Great Barrier Reef is always a standout, and I’m so glad you enjoyed it—they really do have a fantastic team. Sunrise at Uluru sounds like it was just as breathtaking as always, and I’m so pleased you enjoyed the sunset BBQ and star talk too—such a special way to connect with the landscape and sky out there.

Thank you also for your lovely feedback about the local guides—it means so much to know they made a positive impact throughout your journey. And I couldn't agree more about The Peninsula—it's one of my personal favourites too! The service and location are consistently fantastic.

And a big thank you for sharing your gorgeous photos—I absolutely love being able to see and share the moments that made your trip so special.

It was such a pleasure planning this trip with you both, and I’m so happy it’s left you with so many wonderful memories.

Warmest wishes,
Vicky

Well planned Australia family adventure
Australia | Jun 1 - Jun 17, 2025

Doug
Doug S.
Atlanta, GA | Reviewed on Jun 19, 2025
We had an amazing 17 day trip to Australia that allowed us to provide so many adventure for our 13 and 10 year old daughters. Everything was so smooth and on time- our guides were superb (shoutout Bluey from Go West in Melbourne, Max and Andres from SEIT in Uluru) and our Surf teachers rocked in Byron Bay. We had an incredible day diving and snorkeling the reef and accommodations were well located and comfy. KimKim made a 5 city trip easy and so fun. Read more

We had an amazing 17 day trip to Australia that allowed us to provide so many adventure for our 13 and 10 year old daughters. Everything was so smooth and on time- our guides were superb (shoutout Bluey from Go West in Melbourne, Max and Andres from SEIT in Uluru) and our Surf teachers rocked in Byron Bay. We had an incredible day diving and snorkeling the reef and accommodations were well located and comfy. KimKim made a 5 city trip easy and so fun.

Hotel Reviews
Crystalbrook Flynn
Cairns

A lovely hotel. Great food onsite, very cool swimming pools and so well located right on the esplanade in Cairns. Loved the family suite setup and nice small gym with Pilates machine. Overall a great stay

Authenticity & Character
Very cool design and furnishings.
Location
So much is walkable.
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

The resort is well located and the restaurants were amazing. Rooms are a bit basic but free laundry facilities were very appreciated. Running trails nearby and easy to arrange and pickup tours. Pools are available but unheated so we couldn’t use given time of year.

Authenticity & Character
Location
Loved the resort concept at Uluru.
Staff
Cleanliness & Comfort
Lancemore Crossley St Melbourne
Melbourne

A nice hotel very well located in the theatre district. Great to have a “family suite” for kids to have own bedroom. The decor is very artistic but a bit dark. Also no hotel gym and limited room service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
East on Byron
Byron Bay

What a spot! Right across the street from the beach but also close to town. So good to have our own space and laundry! Lovely pool and hot tub on site.

Authenticity & Character
Such a great beach house
Location
Great beach access and moderate walk to central town.
Staff
Cleanliness & Comfort
PARKROYAL Darling Harbour
Sydney

Breakfast here was incredible and location can’t be beat. A nice workout facility and comfy rooms. Very well located near sites and public transit hub and very walkable.

Authenticity & Character
A nice hotel- a bit corporate but nice.
Location
So easy to get to transit and sites.
Staff
Restaurant staff were very nice.
Cleanliness & Comfort
Activity Reviews
Uluru Sunrise with Breakfast
Uluru Sunrise with Breakfast
Uluru

Our post sunrise walk was excellent- Andres was very knowledgeable and the sites were very interesting. Breakfast was just ok quality.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sunset Dinner & Light Show
Uluru Sunset Dinner & Light Show
Uluru

Overall good. A bit long between apps and dinner and drone show was very good but also just a bit long. Food was good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Belongil Beach Horseback Ride
Belongil Beach Horseback Ride
Byron Bay

Great outfit. Lovely horses. Beach was eroded due to a Cyclone so we rode through the tea forest. Was different and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Tour of Sydney's Neighborhoods & Beaches
Self-Guided Tour of Sydney's Neighborhoods & Beaches
Sydney

Vivid light festival was on and highly recommend! We went to see it all 3 nights we weee in Sydney. Would recommend folks in this time frame plan around this event and really engage it.

Quality of Experience
Great Barrier Reef Snorkeling Trip with 2 Certified Dives
Great Barrier Reef Snorkeling Trip with 2 Certified Dives
Cairns

Top notch company. Kids and one parent really enjoyed snorkeling- equipment was great and they were easily self guided. Diving was outstanding. Great guide- very safe but laid back. We had a small group (guide plus 5 divers) which made for super dives. Very knowledgeable and equipment was excellent.

Quality of Experience
Food
Lunch and snacks were good and huge portions!
Guides, Drivers and Staff
Transport
Sunset Camel Ride
Sunset Camel Ride
Uluru

Great fun to do this and we lucked out with an amazing sunset. We were very fortunate to be near the front so we could chat with the guide which was a bonus.

Quality of Experience
Very well run
Guides, Drivers and Staff
Transport
Phillip Island Wildlife Day Trip via Brighton Beach with Penguin Plus Viewing
Phillip Island Wildlife Day Trip via Brighton Beach with Penguin Plus Viewing
Melbourne

Big highlight- do not miss if you visit Melbourne. We enjoyed our day getting to Philip Island but the Penguin sunset was amazing- truly unlike anything we have seen. It was cold and windy and no one complained. Once in a lifetime stuff to see these small animals leave the ocean to return home.

Quality of Experience
Guides, Drivers and Staff
Bluey was super!
Transport
Kata Tjuta Sunrise & Valley of the Winds Walk
Kata Tjuta Sunrise & Valley of the Winds Walk
Uluru

Highlight of Uluru visit. This 4 hour hike has some amazing vistas and was just challenging enough to work a sweat but still accessible for most folks.

Quality of Experience
Food
Guides, Drivers and Staff
Max was particularly good and knowledgable.
Transport
Mossman Gorge Day Trip with River Drift Experience
Mossman Gorge Day Trip with River Drift Experience
Port Douglas

A real highlight. The hike plus river drift was so fun and enjoyable for kids and adults alike. Our guide was very knowledgeable so we talked a lot about flora and fauna of the region

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Cairns
Welcome to Cairns
Cairns

We ended up going to the Aquarium for the behind the scenes turtle hospital visit. Highly recommend. Really a treat to learn about turtles and rehabilitation

Quality of Experience
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney

Lovely day visiting the farm to see Aussie animals and then to hike in the mountains. Hike was a lovely 1 hr hike that wasn’t too strenuous but had lovely sites including waterfalls.

Quality of Experience
Food
Boxed lunch with fine-
Guides, Drivers and Staff
Transport
Private Byron Bay Surf Lesson
Private Byron Bay Surf Lesson
Byron Bay

Just a great day. Likes it so much kids went back for a 2nd day lesson. Both instructors were excellent- kids were up within 10min in the water (Dad was a bit slower but still got up first lesson). Equipment was great

Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Sydney Harbour Bridge Climb
Ultimate Sydney Harbour Bridge Climb
Sydney

Loved this activity and great way to kickoff Sydney. Fun guide, just enough info on the tour and amazing pics.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jun 24, 2025
Thank you so much for your thoughtful review! We're so happy to hear that your 17-day adventure across Australia was a hit for the whole family—especially your daughters! From diving the Reef and catching waves in Byron Bay to hiking Kata Tjuta and witnessing the (windy) magic of the Penguin Parade, it sounds like each stop delivered unforgettable memories. We’re so glad to hear the trip ran smoothly and that your guides—especially Bluey, Max, and Andres—made such a strong impression. It was... Read more

Thank you so much for your thoughtful review! We're so happy to hear that your 17-day adventure across Australia was a hit for the whole family—especially your daughters! From diving the Reef and catching waves in Byron Bay to hiking Kata Tjuta and witnessing the (windy) magic of the Penguin Parade, it sounds like each stop delivered unforgettable memories. We’re so glad to hear the trip ran smoothly and that your guides—especially Bluey, Max, and Andres—made such a strong impression. It was a pleasure helping you plan this multi-city journey, and we hope you’ll be back for more Aussie adventures in the future! 🇦🇺

KimKim Team provides excellent service!
Australia | Mar 31 - Apr 10, 2025

G
Gwen H.
Seattle, WA | Reviewed on Jun 12, 2025
Vicky was amazing to work with on our Australian Adventure. Our plans were more last-minute rather than months out. She was able to get us where we wanted and when in spite of it being peak travel season. If things came up, she worked on coordinating results right away. Thank you for working through the details and creating a memorable travel experience that we already treasure dearly. Read more

Vicky was amazing to work with on our Australian Adventure. Our plans were more last-minute rather than months out. She was able to get us where we wanted and when in spite of it being peak travel season. If things came up, she worked on coordinating results right away. Thank you for working through the details and creating a memorable travel experience that we already treasure dearly.

Hotel Review
Reef View Hotel
Whitsunday Islands, Queensland

This was an excellent hotel in the middle of our trip that was beautiful, relaxing, and energizing for us. We loved being in front of a quiet bay and enjoyed lots of ocean time, which was much needed. It felt like we were on a Tahitian vacation right in Australia.

Authenticity & Character
The setting overlooks a quiet bay with stunning views.
Location
Perfect escape from the big city vibe for a few days.
Staff
Everyone was professional, friendly, courteous, and patient with guests.
Cleanliness & Comfort
Our room was clean, the resort is clean, and the golf carts to get around were great fun.
Activity Reviews
Daintree Afternoon and Nocturnal Tour (ex Port Douglas)
Daintree Afternoon and Nocturnal Tour (ex Port Douglas)
Australia

We enjoyed our tour group and guide. They were a wonderful group and we all enjoyed getting to know each other. The Daintree Tour was educational, relaxing, and interesting.

Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Completely fascinating! We loved it and was able to hear someone practicing the pipe organ while we toured the concert hall. We loved learning the history behind this gorgeous edifice. It is so stunning in person.

Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 12, 2025

Hi Gwen
Thanks so much for your feedback. It was a pleasure helping you arrange your trip. I am so glad you and Bob had such a memorable experience and that you felt looked after.
Wishing you many incredible travel adventures ahead ✨️
All the Best
Vicky

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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