Kimkim Trip Reviews for Australia

4.9
Based on 349 ratings
Read 349 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

All our guides were excellent. Really enjoyed...
Australia | Aug 28 - Sep 20, 2026

Elizabeth
Elizabeth S.
Cleveland, OH, USA | Reviewed on Sep 21, 2026
All our guides were excellent. Really enjoyed the sailing cruise with David and the Barossa valley wine tour. If I plan this trip again, I would make a few changes. I would still fly into Brisbane and stay three days and then go to Port Douglas. However, we ended up spending the night in Port Douglas, and then returning the next day to Cairns for a tour and then going back to Port Douglas again. There should be a better way to do this. Also, I would fly from Cairns to Adelaide and spend a... Read more

All our guides were excellent. Really enjoyed the sailing cruise with David and the Barossa valley wine tour.

If I plan this trip again, I would make a few changes. I would still fly into Brisbane and stay three days and then go to Port Douglas. However, we ended up spending the night in Port Douglas, and then returning the next day to Cairns for a tour and then going back to Port Douglas again. There should be a better way to do this. Also, I would fly from Cairns to Adelaide and spend a couple of days there and then go to kangaroo Island. I would drive along the great ocean Road and spend time in some different cities. I would skip Melbourne and spend a few more days in Sydney. Also, when planning the wine tour, i would rather have gone to the white wine regions than the red wine ones.
Overall, the trip was amazing. We really enjoyed having the rental cars and being able to drive around and see stuff on our own. Somehow we missed part of the great ocean Road because we were following the GPS and not following signs for the great ocean Road. I think we would rather have stayed in Apollo Bay then Port Campbell although the apartment in Port Campbell was very nice. There’s not much in Port Campbell. We had a bad experience in robe, which is where I booked my own hotel that turned out to have mice. Never really saw anything in robe. I wish we’d had a little more time in Sydney.

Hotel Review
The Inchcolm by Ode Hotels
Brisbane

The Inchcolm had a lovely 2 bedroom suite with a sitting area and nice bathroom. The 2nd bedroom lacked a place to sit suitcases and a closet . The hotel had a nice small restaurant, a free continental breakfast and a free laundry . It was historically interesting because it had one spin a physicians office clinic and small hospital. The hotel is located close to the central train station but if one is walking, it can be difficult to get there because it’s a maze of little streets. Overall a charming little hotel.

Authenticity & Character
Location
Close to central train station
Staff
Weren’t very good at giving directions
Cleanliness & Comfort
Local specialist: Siena Mueller

Great Barrier Reef + Kangaroos
Australia | Aug 27 - Sep 9, 2026

Mike
Mike L.
Conyers, GA | Reviewed on Sep 18, 2026
Excellent trip. Samantha and Lea did an awesome job. We traveled to 4 different cities, and all of the arrangements were excellent. Seamless coordination between domestic flights, transfers, hotels, and activities. Diving at the Great Barrier reef in Carins was a highlight, as was the Taronga Zoo Experience! Read more

Excellent trip. Samantha and Lea did an awesome job. We traveled to 4 different cities, and all of the arrangements were excellent. Seamless coordination between domestic flights, transfers, hotels, and activities. Diving at the Great Barrier reef in Carins was a highlight, as was the Taronga Zoo Experience!

Hotel Reviews
Crystalbrook Riley
Cairns

Location was excellent, but the hotel left a bit to be desired. Clean, but showing some age.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qualia
Whitsundays

5 stars doesn't even do it justice. A pricy option, but worth the splurge. The grounds, food, and staff are second to none! The resort also provided free transportation all over the island.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Great Barrier Reef Tour & Green Island Day Trip
Great Barrier Reef Tour & Green Island Day Trip
Australia

We were on the Ocean Free which is a sailboat. It was awesome. Toni did a great job on the guided scuba dive as well. Would certainly repeat!

Quality of Experience
Food
Guides, Drivers and Staff
Toni was the best
Transport
Taronga Zoo Wild Australia Experience
Taronga Zoo Wild Australia Experience
Sydney

Highly recommend. We were able to get up close with a koala and feed kangaroos and emu. A really great "behind the scenes" tour led by a zookeeper.

Quality of Experience
Guides, Drivers and Staff
Paul the zookeeper was the best!
Transport
Local specialist: Samantha Slais

Good introduction to Australia!
Australia | Sep 2 - Sep 14, 2026

J
Julie M.
Portland, OR | Reviewed on Sep 15, 2026
We appreciated the breadth of our Australian experience, from city to desert to rainforest. All the activities suggested were high-quality, particularly the food tours. The fish market class is a great venue, but the class was just OK. The private transfers went smoothly, and Hughes was diligent when they had the wrong arrivals info(for Melbourne) to make contact and find us. Accommodations were nicely varied and in good locations to match our outings. The Sydney hotel was a tight space-wise... Read more

We appreciated the breadth of our Australian experience, from city to desert to rainforest. All the activities suggested were high-quality, particularly the food tours. The fish market class is a great venue, but the class was just OK. The private transfers went smoothly, and Hughes was diligent when they had the wrong arrivals info(for Melbourne) to make contact and find us. Accommodations were nicely varied and in good locations to match our outings. The Sydney hotel was a tight space-wise and a bit shabby; many other hotels in the area with similar price points and more stars were available.
All of our Uluru experiences were good, but we would've liked to have known about Kata Tjuta during the planning process.
We were disappointed to have our Daintree daytrip switched the day before, but the team was responsive and offered an alternative. Accommodation there was relaxing. The Coral Reef boating staff was helpful and well organized, high winds not withstanding! A direct flight from Cairns to Melbourne would have been a timesaver without connecting through Sydney.
Melbourne hotel had great views but leaky shower seals, good overall.
This was a trip of a lifetime for us and we appreciate the team's guidance in helping us see a lot in the two weeks that flew by. Thank you!

Local specialist: Siena Mueller

Great trip down under.
Australia | Aug 2 - Aug 23, 2026

Alex
Alex F.
| Reviewed on Aug 30, 2026

The trip was a long one and had a lot of moving parts, with travel to many parts of Australia. Paula handled it like a champ. The trip was amazing and as always, Kimkim made it easy. The only minor oversight was that we had to purchase the national pass for Uluru twice, as one of the tours included the pass, but was later in the trip than our first trip into the park.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Aug 31, 2026
G'day Alex & Darby, After working together for almost a year, I'm so happy to hear that you had an exciting and adventure-filled trip across Australia. Thank you so much for your wonderful review! With so many moving parts and destinations, I’m so happy to hear that everything came together and that you had an amazing time. I really appreciate you pointing out the Uluru National Park pass issue. I’m sorry for the inconvenience of having to purchase the pass twice. I will look into this... Read more

G'day Alex & Darby,

After working together for almost a year, I'm so happy to hear that you had an exciting and adventure-filled trip across Australia. Thank you so much for your wonderful review!

With so many moving parts and destinations, I’m so happy to hear that everything came together and that you had an amazing time.

I really appreciate you pointing out the Uluru National Park pass issue. I’m sorry for the inconvenience of having to purchase the pass twice. I will look into this for you as it shouldn't have happened. Sorry again for the inconvenience.

Thank you again for trusting me with such a special trip. It was a pleasure working with you, and I hope Australia left you with many wonderful memories!

Cheers,
Paula

Great trip - definitely recommend visiting pl...
Australia | Jul 23 - Aug 2, 2026

Rob
Rob J.
Ashburn, VA | Reviewed on Aug 11, 2026
Great trip - definitely recommend visiting places in Australia 🇦🇺 that are in addition to Sydney, Melbourne, and the Great Barrier Reef. Ayers Rock, Darwin and Perth are all wonderful additions if you have time. Lindsey was able to put together the perfect trip for my partner and me. She was very responsive in the pre planning phase and during the trip when an issue arose. This is my second kimkim trip experience and both have been great! Read more

Great trip - definitely recommend visiting places in Australia 🇦🇺 that are in addition to Sydney, Melbourne, and the Great Barrier Reef. Ayers Rock, Darwin and Perth are all wonderful additions if you have time. Lindsey was able to put together the perfect trip for my partner and me. She was very responsive in the pre planning phase and during the trip when an issue arose. This is my second kimkim trip experience and both have been great!

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crowne Plaza Perth
East Perth

Good option in Perth. - friendly staff and nice rooms. Breakfast was enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Kakadu Crocodile Hotel
Jabiru

Unique design but it’s dated. Served it purpose. They know they have a captive audience and treat you as such in the restaurant and bar.

Authenticity & Character
Location
Staff
Friendliness and can do attitude of bar and restaurant staff.
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Rustic and nice. Centrally located with easy access to other venues in the immediate area. Bus shuttle was nice to use. Staff friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Darwin CBD
Darwin

Oh boy this place needs to be taken off the list - 🐜 ants in the room, waited over 15 minutes for someone to check me into the hotel (no staff present at all), when they want to fine you because steam from bathroom might set off fire alarm - then it’s time to leave this place - fortunately I didn’t have this issue but why put it on the hotel guest?!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Perth Private Transfer Fremantle Gaol to Hotel
Perth Private Transfer Fremantle Gaol to Hotel
Australia
Perth Private Transfer Airport to Hotel
Australia
Darwin Private Transfer Airport to Hotel
Darwin Private Transfer Airport to Hotel
Darwin
 Uluru Shuttle Transfer Airport to Hotel
Uluru Shuttle Transfer Airport to Hotel
Uluru
Darwin Private Transfer Hotel to Airport
Darwin Private Transfer Hotel to Airport
Darwin
2 Day Kakadu & East Alligator River - Day 2
2 Day Kakadu & East Alligator River - Day 2
Australia

This was one of the best excursions on the trip - definitely do!

Quality of Experience
Guides, Drivers and Staff
Guide was awesome here!
Transport
2 Day Kakadu & East Alligator River - Day 1
2 Day Kakadu & East Alligator River - Day 1
Australia

AAT Kings messed my reservation up but they got it right at the end of the day. Double check with your contact to make sure the operator has you booked for the right day!! Day 1 was nice but Day 2 was more active and enriching.

Quality of Experience
Guides, Drivers and Staff
Bus driver very accommodating given he had to wait for my taxi to catch up!
Transport
Perth Private Transfer Hotel to Airport
Perth Private Transfer Hotel to Airport
Australia
Pinnacle Sunset and Night Time Stargazing Tour
Pinnacle Sunset and Night Time Stargazing Tour
Perth

Sunset over the Indian Ocean, followed by seeing the Pinnacles and then stargazing. Definitely worthy the time and effort.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Darwin City Sights
Morning Darwin City Sights
Darwin

Great way to get your bearings for walking around the town.

Quality of Experience
Guides, Drivers and Staff
Transport
 Uluru Shuttle Transfer Hotel to Airport
Uluru Shuttle Transfer Hotel to Airport
Uluru
A Night at Field of Light
A Night at Field of Light
Uluru

Wow - even with an overcast night it was a great experience with the sunset, dinner, lecture and tour of the Field of Light.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Uluru Sunrise & Kata Tjuta
Morning Uluru Sunrise & Kata Tjuta
Uluru

Early morning but worth the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: LINDSEY NEALE-ROZGA
LINDSEY
LINDSEY NEALE-ROZGA
Local specialist in San Diego CA | Replied on Aug 11, 2026

Rob, sincere thanks for taking the time to write in detail.
I will certainly ensure changes are made where possible esp. with the hotels. And I don't think SW will EVER mess up a booking date again!
Think of NZ next time you want to head to the South Pacific - I'd love to help you and Sean find your way around there!
With kind regards, Lindsey

Amazing Custom Trip to Australia
Australia | Jul 13 - Aug 1, 2026

Rick
Rick N.
Chicago, IL | Reviewed on Aug 09, 2026
Samantha and the KimKim team did a great job helping us schedule and organize our 3-week trip to Australia. We like to explore on our own but appreciate guided tours in special places - especially with small groups. Samantha worked closely with us to come up with a flexible schedule to accomodate our style. She came up with a plan but then worked closely with us to adjust to match our interests. We really appreciated that special help. The biggest highlights were the tours at Uluru (guided... Read more

Samantha and the KimKim team did a great job helping us schedule and organize our 3-week trip to Australia. We like to explore on our own but appreciate guided tours in special places - especially with small groups. Samantha worked closely with us to come up with a flexible schedule to accomodate our style. She came up with a plan but then worked closely with us to adjust to match our interests. We really appreciated that special help.

The biggest highlights were the tours at Uluru (guided by Ali) and Kata-Tjuta Domes (Jose) with Seit Outback Australia and the Sydney Opera House by SOH staff. We also appreciated the arrangements for lodging and transportation (flights, airport pick-ups, rental cars) that made the trip very easy.

The Daintree Heritage Lodge was a fantastic natural location with a great creek and swimming holes going through the property, outdoor eating area, and great birds and flora. It also was close to another highlight, the Madja Boardwalk trail which goes through both rainforest and mangrove habitats and gave access to tours of the Atherton Tablelands and the Daintree River to see crocodiles and other river wildlife. The lodging and amenities at Yulara were amazing. I wondered what we'd do there in between tours to Uluru and Kata-Tjuta but the whole city/resort provides many opportunities to walk around, see great aboriginal art galleries, and have short tours about flora and the local culture. The rental car from Melbourne let us get out to the 12 Apostles and a great hike at Triplett Falls. We also enjoyed the New Hotel in Sydney for our short stay there - great location and unique design.

We will definitely be using KimKim again for trips in the future. Thanks to Samantha and the whole team.
Rick and Laura

Hotel Reviews
Little National Hotel Sydney
Sydney

Great location. Easy walk to the docks, opera house, and botanical garden. Very modern design and amentities (controls for lights, shades, etc.) are conveniently located. The rooftop bar is great. Whilefood options in the hotel are a bit limited, there are so many restaurantes just s stones through away, this is not at all a problem.

Authenticity & Character
Unique - very modern. Room was small but fine for 3 days there.
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Incrediblly well-organized. The whole city of Yulara is an integrated resort with lots to do and great food and cultural offerings. The continuous bus service and short tours and activities are a huge bonus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Lodge Daintree

Great environment, helpful staff, and excellent food. Loved staying right in the rainforest habitat with nature right up to our doorstep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Aug 09, 2026

Rick and Laura! What an absolutely LOVELY review. Thank you so much for taking the time to write such detailed feedback for both myself and future travellers; I am so glad you both had such a great time!
It's truly been a pleasure to work with you both, and I can't wait to see what international adventure you two dream up next-- maybe the outback!
Wishing you two all the best! 🩵

Great trip in Australia
Australia | Jul 18 - Jul 28, 2026

Ingrid
Ingrid W.
Seattle, WA | Reviewed on Aug 01, 2026
Overall, kimkim put together a very good trip and was conscientious and thorough in all the bookings. Samantha provided some great suggestions, asked the right questions and took good care of transfers and so on. We were so delighted with the recommendation of staying at Silky Oaks and the Gorge day with Backcountry Bliss. Also, the Kuranda Skyrail day had to be cancelled when it closed for maintenance and kimkim did a great job of providing several good other options and talking us through... Read more

Overall, kimkim put together a very good trip and was conscientious and thorough in all the bookings. Samantha provided some great suggestions, asked the right questions and took good care of transfers and so on. We were so delighted with the recommendation of staying at Silky Oaks and the Gorge day with Backcountry Bliss. Also, the Kuranda Skyrail day had to be cancelled when it closed for maintenance and kimkim did a great job of providing several good other options and talking us through which one might be best for us.
My concerns are:
The reef outing with Ocean Free was on a really small sail boat that felt very cramped. It was slower than the other boats that were all passing us and getting to Green Island more quickly. I can see that some folks may prefer the charm of a sailboat and that would be worth going more slowly for them, but I think kimkim should have pointed this out and given us options to choose from. I also felt in danger of falling when the boat was pitching wildly in choppy water and there were inadequate handholds.
Our other reef outing was cancelled due to weather, which is of course understandable and no one can be blamed for poor weather. The issue was that the tour operator didn’t let us know they cancelled, so we got up early, dressed and were waiting for the pickup. I would hope that kimkim would refuse to book with operators that are careless with their clients’ time.

Hotel Review
The StandardX
Fitzroy

The StandardX is disappointing. The lobby and restaurant are very hip and stylish-looking, so I guess that is why it is a “boutique” hotel, but there is little interest in comfort. We were warned about the small room, but one *tiny* drawer for 2 people? We had to live out of our suitcases, very inconvenient. No decent-sized bedside table or reading lamp for one side of the bed? Unacceptable. The in-room coffee is a no-good dunkbag, rather than a Nespresso machine or even a decent instant coffee. It was not a comfortable place to spend 3 days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleaniness was very good but comfort was poor
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Aug 03, 2026

Thank you so much for the kind and thorough review, Ingrid! It was a pleasure to plan an eco-adventure for you and Steven, especially with a stop at my favorite place: Silky Oaks!
I also really appreciate your open and honest feedback about our suppliers; we will review the experiences you flagged. Your feedback really helps us determine which operators are the right fit for our travelers and us.
Thank you for trusting us with another of your international adventures, and we hope to see you back at kimkim again for your future travels! 🌏

My grandson and I had a wonderful time throug...
Australia | Jul 9 - Jul 26, 2026

T
Thomas L.
Ashburn, VA | Reviewed on Jul 31, 2026

My grandson and I had a wonderful time throughout the entire trip to Australia. Thanks to the Kimkim team for all your assistance but most importantly, to Jeab. She was absolutely wonderful. Attentive through out 18 days, she checked in almost daily. As with any trip, there are hiccups and her assistance throughout was outstanding! Thanks Jeab and to the Kimkim team for making this a memorable event in our lives

Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Sydney NSW, Australia | Replied on Aug 02, 2026
Hi Thomas, Thank you so much for your kind words! It truly means a lot to me. The Vio Travel team, Kimkim, and I are so happy to hear that you and Maxwell had such a wonderful time in Australia. It was an absolute pleasure helping you plan the trip and supporting you along the way. I'm delighted to have been a small part of creating such a memorable experience for both of you. If you ever start thinking about another adventure—whether it's Southeast Asia, Australia again, or somewhere... Read more

Hi Thomas,

Thank you so much for your kind words! It truly means a lot to me.

The Vio Travel team, Kimkim, and I are so happy to hear that you and Maxwell had such a wonderful time in Australia. It was an absolute pleasure helping you plan the trip and supporting you along the way. I'm delighted to have been a small part of creating such a memorable experience for both of you.

If you ever start thinking about another adventure—whether it's Southeast Asia, Australia again, or somewhere else—please don't hesitate to reach out. I'd be more than happy to help you plan your next journey.

Wishing you and Maxwell all the very best, and thank you again for trusting me with your trip!

Best wishes,
Jeab

Trip of a lifetime!
Australia | Jul 8 - Jul 21, 2026

T
Tom and Heather C.
Waterbury, CT | Reviewed on Jul 24, 2026
Our trip to Australia, planned by Vicky through KimKim Travel, truly was the trip of a lifetime.
We began our journey in Sydney, where we thoroughly enjoyed our hotel and immediately fell in love with the city. Sydney was vibrant, clean, and filled with incredibly friendly people. We loved exploring its many restaurants, strolling through the beautiful Royal Botanic Gardens, and taking the ferry to Manly Beach, which offered spectacular views of Sydney Harbour and the Opera House. One of the...
Read more

Our trip to Australia, planned by Vicky through KimKim Travel, truly was the trip of a lifetime.
We began our journey in Sydney, where we thoroughly enjoyed our hotel and immediately fell in love with the city. Sydney was vibrant, clean, and filled with incredibly friendly people. We loved exploring its many restaurants, strolling through the beautiful Royal Botanic Gardens, and taking the ferry to Manly Beach, which offered spectacular views of Sydney Harbour and the Opera House. One of the highlights of our stay was a waterfall, wine, and wildlife tour with Rob that gave us the opportunity to pet koalas and wallabies—an unforgettable experience.
From there, we traveled to Hamilton Island, which was absolutely spectacular. We stayed at the Beach Club, a beautiful and scenic resort that exceeded our expectations. We enjoyed hiking around the island and taking a snorkeling excursion to Whitehaven Beach. Whitehaven Beach is, without question, one of the most breathtaking beaches we have ever seen. The crystal-clear water and pure white silica sand made it truly unforgettable.
Next, we continued to Palm Cove near Cairns. Although windy weather unfortunately forced the cancellation of our turtle kayaking tour, Vicky quickly adjusted our plans, and we ended up enjoying incredible wildlife experiences instead. We saw tree kangaroos, platypuses, crocodiles, cassowaries, koalas, and wild kangaroos—an absolute dream for wildlife enthusiasts.
Our final destination was Uluru, the perfect ending to an amazing adventure. We were awed by the brilliant night sky and loved riding camels around Uluru at sunset, an experience we will never forget.
Throughout the entire trip, Vicky was exceptional. She was always available, responded quickly, and seamlessly handled any itinerary changes caused by the weather. Knowing she was only a message away gave us tremendous peace of mind throughout our travels.
Australia is an enormous country, and our itinerary included multiple flights and hotels to experience everything we hoped to see. While it was a busy trip, every destination was well worth it, and the logistics were handled smoothly.
If you're a wildlife enthusiast or simply want to experience the incredible diversity Australia has to offer, I cannot recommend Vicky highly enough. She created an itinerary that perfectly matched our interests and made every part of our journey memorable. We returned home with unforgettable memories and immense gratitude for the care and attention she put into planning our vacation.

Hotel Reviews
Pullman Sydney Airport
Mascot

We stayed here the night before leaving to go home to the USA. Very clean, nice staff, conveniently located to restaurants, Woolworths, and the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara

Sails in the Desert fit our needs perfectly. We spent two evenings while we saw Uluru Rock. The hotel graciously let us check in early and tours conveniently left from this location. The accommodations were basic but clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Reef House Adults Retreat
Palm Cove

The Reef House is a beautiful hotel that feels like stepping back in time in the best possible way. Its charming white buildings, lush tropical gardens, and warm terracotta accents create a peaceful, elegant atmosphere from the moment you arrive. The hotel offers an impressive range of amenities, making it the perfect place to relax and unwind, and it's conveniently located within easy walking distance of several excellent restaurants. Unfortunately, our itinerary was packed with tours and excursions, so we weren't able to take full advantage of everything the hotel had to offer. If we return, we would definitely plan to spend more time simply enjoying the property. I would highly recommend The Reef House to anyone looking for a tranquil, beautiful place to stay in Palm Cove.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hamilton Island Beach Club
Hamilton Island

From the moment you step off the plane, Hamilton Island Beach club treat you like royalty. They collect your baggage for you and bring you to paradise. Iris was amazing! Offering up all the service of Hamilton Beach club. The fact that the shuttle brings you all over the island whenever you want is worth the price of this hotel. Other hotels that you stay at need to rent buggies at $140 a day. Keep this in mind when you choose your hotel. You absolutely need them to get around the island. The breakfast that is included is exquisite! Whether you have it from your patio or from the dining room, it is thoughtfully prepared, and à la carte whatever you wish for. Coffee barista is free all day, which is also delicious. The room has a lovely porch with wallabies outside your door each morning. The Aesop toiletries are lovely as well as the Nespresso coffee machine in the room. The beach is lovely, but if you wish to swim in the water, it is a challenge here. The tides are so aggressive that swimming here is an extensive walk over rocks and sand. At high tide, it is lovely, but that seems to be a minimal amount of time per day here. The walk to hidden Beach is lovely. I suggest you look at the title schedule and make sure that you go during high tide. They call the walk moderate but there is quite a steep hill at the so be prepared for that. Hamilton Island is a unique place in that. All the restaurants and shops are all part of the same system. Wi-Fi works throughout the island and you can charge anything to your room anywhere. If you were looking for a beach vacation, this might not be the place, but I would not hesitate to stay here again for all other amazing amenities!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
QT
Sydney

This hotel is completely fun and high quality! The bed is comfy, bathroom products nice, conveniently located but quiet, and friendly staff. We would totally recommend!

Authenticity & Character
Location
A little bit of a hike from the harbor
Staff
Cleanliness & Comfort
Activity Reviews
SEIT | ULURU experience
SEIT | ULURU experience
Uluru

The opportunity to see Uluru up close was truly unforgettable. Walking around the base of the rock gave us a real appreciation for its immense size and beauty, and watching it glow with changing colors at sunset was one of the highlights of our visit. The tour itself was a bit different from what I had expected. I was hoping to learn more about the geology and science behind Uluru, but the focus was almost entirely on Aboriginal culture and storytelling. While I understand and appreciate the cultural significance of the site, I would have enjoyed a more balanced presentation that included both the cultural and natural history of the rock. Our guide was knowledgeable, but we didn't feel particularly engaged by the presentation. It's possible we simply didn't connect with this guide, as others may have a different experience. Overall, I'm glad we took the tour because it gave us the chance to walk around Uluru and experience the spectacular sunset. However, if your primary interest is seeing the rock itself rather than a guided cultural experience, you may find that exploring the base on your own within the national park provides a similarly rewarding experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Camel to Sunset
Camel to Sunset
Uluru

The sunset camel ride around Uluru was a memorable way to experience the area from a different perspective. Riding through the desert as the sun began to set offered beautiful views, and it was interesting to see Uluru change colors throughout the evening. The guides were friendly and knowledgeable, sharing information about the camels and the surrounding landscape along the way. The camels were gentle, well-behaved, and fun to ride, making it easy to enjoy being so close to them. At the end of the tour, we were served wine and light nibbles while watching the sunset. It was a nice way to relax after the ride and take in the scenery before heading back. Overall, this was an enjoyable experience and a good addition to our time at Uluru, especially for anyone looking to experience the landscape in a unique way.

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Afternoon and Nocturnal Tour
Daintree Afternoon and Nocturnal Tour
Australia

Will was an excellent guide! We thoroughly enjoyed seeing the crocs on the river. The night tour was a cool experience , but we didn’t see much wildlife. The highlight of the trip was seeing a cassowary walk by us, close enough to touch. Will’s overall expertise on the walk made us see everything we possibly could. I wouldn’t hesitate to book this tour!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Passions of Paradise Great Barrier Reef Snorkel and Dive Cruise from Cairns by Luxury Catamaran
Passions of Paradise Great Barrier Reef Snorkel and Dive Cruise from Cairns by Luxury Catamaran
Australia

We had a snorkeling excursion from Cairns aboard a comfortable catamaran, and although the weather didn't cooperate, it was still a worthwhile experience. Unfortunately, it was a very windy day, so for safety reasons we were only able to visit one snorkeling site, and the seas were quite rough. What really stood out was the incredible crew. They were attentive, professional, and constantly checking on everyone to make sure we felt safe and comfortable in the challenging conditions. Their calm, friendly attitude made a big difference throughout the day. Even with the rough seas, the Great Barrier Reef was absolutely beautiful and an unforgettable place to snorkel. We'd love to come back another time when the weather is calmer to experience even more of the reef. Lunch on board was delicious, and the warm meal was especially appreciated after spending time in the cool, windy water. We also appreciated how organized the transportation was. At the end of the trip, the staff personally helped us locate our shuttle back to our hotel, making the return trip smooth and stress-free. While the weather limited our experience, the outstanding service and the beauty of the reef made this an excursion we would still recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ocean Rafting - Full Day Eco Adventure from Hamilton Island
Ocean Rafting - Full Day Eco Adventure from Hamilton Island
Hamilton Island

Fun boat ride out to amazing snorkeling. The variety of coral and fish were breathtaking. Whitehaven Beach has the most beautiful, soft and fine sand I have ever seen in my life. It was so soft that it squeaked when you walked on it. Water was beautiful turquoise blue. Walk up to the outlook was longer than expected. Would have preferred to stay longer on the beach. Boat staff were lovely. Don’t visit Hamilton Island without going to this beach.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife, Waterfalls and Wine (Small Group Tour)
Wildlife, Waterfalls and Wine (Small Group Tour)
Sydney

Rob was a perfect guide! Personable and knowledgeable about the area and a definite part of a great day. Absolutely amazing experience feeding the wallabies and kangaroos. And petting the koala as a private part of the tour before the zoo opened was ideal. The waterfall was an easy hike and the wine tasting lovely to end the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 29, 2026

Hi Heather and Tom
Thank you so much for your kind words and detailed feedback. I am so glad you felt looked after and that you had the trip of a lifetime 😁
Wishing you many more travel adventures ahead 🌍🌟
Thanks again for booking with me
Take care and All the Best
Vicky

Charlotte with kimkim did a wonderful job hel...
Australia | Jun 27 - Jul 4, 2026

J
Jason M.
Kansas City, MO | Reviewed on Jul 08, 2026

Charlotte with kimkim did a wonderful job helping plan my family’s vacation. On very short notice, she put together a wonderful plan going from Adelaide to Melbourne along the great Ocean Road. She was always very responsive to all of the many questions that I had. I would not hesitate to use them again.

Local specialist: Charlotte Piper
Charlotte
Charlotte Piper
Local specialist in Sydney, Australia | Replied on Jul 08, 2026
Hi Jason,
Thank you so much for taking the time to leave such a wonderful review. It really means a lot to me.
It was an absolute pleasure helping you and your family plan your Australian adventure. I'm so pleased to hear you enjoyed your Great Ocean Road journey and that everything came together, especially with the short timeframe we had!
Thank you as well for being such a fantastic client. I truly enjoyed working with you, and I hope you made some incredible memories along the way.
If you...
Read more

Hi Jason,
Thank you so much for taking the time to leave such a wonderful review. It really means a lot to me.
It was an absolute pleasure helping you and your family plan your Australian adventure. I'm so pleased to hear you enjoyed your Great Ocean Road journey and that everything came together, especially with the short timeframe we had!
Thank you as well for being such a fantastic client. I truly enjoyed working with you, and I hope you made some incredible memories along the way.
If you ever decide to come back and explore more of Australia or perhaps New Zealand or Fiji—I would be absolutely delighted to help you plan your next adventure.
Wishing you and your family all the very best, and thank you again for your kind words.
Warm regards,
Charlotte

This was an amazing trip!! I can’t explain ho...
Australia | Jun 19 - Jun 23, 2026

Megan
Megan S.
Chicago, IL | Reviewed on Jul 08, 2026
This was an amazing trip!! I can’t explain how much fun I had. Samantha did great organizing my trip and adding all the things I wanted and even those I didn’t know I wanted. I had fun meeting Sienna (another KimKim specialist) on one of my tours. I love that the specialists experience everything for themselves so they know what clients will experience. My one tip - go on the sailboat tour with David!!! He was a gem. One of my tours was cancelled bc there weren’t enough people, but it ended... Read more

This was an amazing trip!! I can’t explain how much fun I had. Samantha did great organizing my trip and adding all the things I wanted and even those I didn’t know I wanted. I had fun meeting Sienna (another KimKim specialist) on one of my tours. I love that the specialists experience everything for themselves so they know what clients will experience. My one tip - go on the sailboat tour with David!!! He was a gem. One of my tours was cancelled bc there weren’t enough people, but it ended up being perfect because o was able to get out in Sydney with no agenda or timetable.

Hotel Review
Little National Hotel Sydney
Sydney

The rooms were small, but it was great. I slept great every night. The bed and pillows are amazing. I wish they had more food options, but what they had was delicious. My uber had an issue with the drop off and pickup location because it says no stopping on the street, but that’s really the biggest issue I had.

Authenticity & Character
Location
Staff
Most of the staff were good, but a couple I felt as though I was interrupting them.
Cleanliness & Comfort
Activity Review
Sydney Harbour Afternoon Sailing
Sydney Harbour Afternoon Sailing
Sydney

DO THIS! 100% recommend this to everyone. David is amazing. The tour was fun and learning all the history was fun. Great food too!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Jul 08, 2026

Megan! It was such a pleasure planning your solo adventure in Australia! Thank you for your kind review and for trusting us to organize your time in Sydney. I'll definitely pass on the feedback to our operators, and I'm sure David will appreciate your sweet words.
We hope to see you back here at kimkim in the future! 🌏
Best,
Samantha, Lea, Alejandra, & Siena :)

Australia team of Samantha and Lea --- outstanding to work with!
Australia | Jun 14 - Jun 27, 2026

A
Annemarie H.
Ashburn, VA | Reviewed on Jul 04, 2026
We had an extremely positive experience with KimKim! In 3 weeks we visited Brisbane, Uluru, Adelaide, Kangaroo Island, and Sydney. It was nice to have the logistical details of a vacation with multiple locations left to the specialists. Prior to connecting with KimKim we knew where we wanted to go and generally what to do in each location but putting it all together was a challenge, so we turned to KimKim. Samantha and Lea were wonderful to work with! They were incredibly responsive to... Read more

We had an extremely positive experience with KimKim! In 3 weeks we visited Brisbane, Uluru, Adelaide, Kangaroo Island, and Sydney. It was nice to have the logistical details of a vacation with multiple locations left to the specialists. Prior to connecting with KimKim we knew where we wanted to go and generally what to do in each location but putting it all together was a challenge, so we turned to KimKim. Samantha and Lea were wonderful to work with! They were incredibly responsive to every question, presented good ideas/options, and we felt supported throughout our trip by the entire KimKim team. (There was one issue with a flight connection and the logistics team was on top of it – monitoring it on their end and keeping us updated throughout – we didn’t miss the connection!). I initially thought working with them just online would be strange – but I had one call with Samantha and then found it very efficient to communicate via the chat. I can’t emphasize enough how responsive they were throughout the process. Huge shout out to Lea who also made sure all the providers/tour operators knew of a serious food allergy and motion sickness issue prior to us arriving – very helpful.

I also recommend winter travel to Australia! Bring layers and you will be fine. It was off season in most of the places that we visited so nothing crowded. In fact, many “group” tours became our private tour! Winter is peak season in Uluru but that is a great time to go – otherwise too hot, plus sunrise/set at reasonable hours.

Highlights too vast to mention – trust KimKim will connect you with the right tour/activities!!

Hotel Review
Villas on the Bay Kingscote
Kingscote

We were very skeptical of the Villas prior to going. Kangaroo Island advertises high end resorts and this seemed very "basic." We needed , however, to stay in an apartment style hotel not an all-inclusive resort. Samantha assured us we would be satisfied with Villas on the Bay. She was right! Cleanest hotel I have ever stayed in! It was a good amount of space, supplied well, and the managers were fantastic and very helpful. It was easy to just walk into Kingscote at night for dinner. There is a trail along the water right across the street, and the pier to walk out on is a short walk away.

Authenticity & Character
Basic villas.
Location
Easy walk to pier and into town for dinner.
Staff
Very helpful. Allowed us to check in early so we could drop groceries since we had a late excursion.
Cleanliness & Comfort
Spotless. Cleanest hotel I have ever stayed in.
Activity Reviews
Uluru Sunset Visit & Field of Light
Uluru Sunset Visit & Field of Light
Uluru

Wonderful way to start our Uluru experience (we arrived that afternoon). Although peak season at Uluru, it was incredibly quiet and peaceful. Really beautiful experience. The sparkling wine and canapes were a nice touch as we watched the sun set and the field begin to light up.

Quality of Experience
Flinders Chase National Park Day Trip
Flinders Chase National Park Day Trip
Kangaroo Island

Finders Chase tour w/ Exceptional Kangaroo Island – wonderful! Our guide, Shauna, was the best! Loooong day in the van but you hit incredibly gorgeous locations on the island. Shauna was knowledgeable and interesting, other guests delightful, and had a wonderful day! Highly recommend.

Quality of Experience
Food
The lunch they provided was very healthy and tasty! It was so good we even pulled down the recipes they posted on their website.
Guides, Drivers and Staff
Transport
Barossa Valley Wine Tasting Day Trip
Barossa Valley Wine Tasting Day Trip
Adelaide

Barossa tour with Small Batch Wines. Fabulous! Matt our tour guide was amazing. The vineyards we went to were a good variety – one small and one large. Lunch was at a 3rd vineyard. Lunch was extremely delicious! We were the only guests that day so it became a private tour. Highly recommend Small Batch Wines.

Quality of Experience
Food
Guides, Drivers and Staff
He personalized the experience. Also gave us space at the wineries (which some tours don't do -- the guide sits with you etc). Very enjoyable to spend the day with Matt!
Transport
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Jul 05, 2026

Thank you so much for the lovely review, Annemarie! It was a joy planning such a fun family adventure back to Australia for you all. I'll definitely pass along your kind words to Lea and the rest of the Operations Team; I'm so glad we were able to make your guys' trip as stress-free as possible!
Hope to help plan your next international adventure soon! 🌏

A MUST DO!
Australia | Jan 2 - Jan 10, 2026

N
Nikita B.
Edison, NJ | Reviewed on Jul 03, 2026
Im a repeat client of Kim Kim, and there’s a reason why I keep coming back! What an AMAZING trip!! My dad and I took a father-daughter trip to Australia and after getting very confused with so many different options we connected with Samantha and her colleagues. They made an amazing itinerary and all the guides they booked were amazing. Towards the end of the trip we had to cancel an excursion last minute, and Samantha and her team handled it so well and even got us a partial refund. 100/10... Read more

Im a repeat client of Kim Kim, and there’s a reason why I keep coming back! What an AMAZING trip!! My dad and I took a father-daughter trip to Australia and after getting very confused with so many different options we connected with Samantha and her colleagues. They made an amazing itinerary and all the guides they booked were amazing. Towards the end of the trip we had to cancel an excursion last minute, and Samantha and her team handled it so well and even got us a partial refund. 100/10 recommend:)

Activity Reviews
Half Day Highlights of Sydney
Half Day Highlights of Sydney
Sydney
Northern Beaches & Ku-ring-gai Chase Day Trip
Northern Beaches & Ku-ring-gai Chase Day Trip
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Australia Zoo & Mooloolaba Beach Day Trip
Australia Zoo & Mooloolaba Beach Day Trip
Brisbane
Quality of Experience
Guides, Drivers and Staff
Transport
Private Brisbane & Lone Pine Day Trip
Private Brisbane & Lone Pine Day Trip
Brisbane
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Jul 05, 2026

Nikita! Thank you so much for the lovely review!
It's so great to have you back again at kimkim, and it truly was a pleasure to help plan such a fun father-daughter adventure.
We can't wait to help you plan your next international adventure 🌏

What a Beautiful Trip!
Australia | Jun 11 - Jun 21, 2026

Vicki
Vicki R.
San Jose, CA | Reviewed on Jun 28, 2026
Many great memories came out of this trip. Tasmania was a great choice but we wanted to stay longer. Everything went smoothly on our trip and Ruth was a great help to us. I told her what we wanted to get out of the trip and she made the magic happen. The only regret I have is that I didn’t let Kimkim make the travel arrangements. One thing I especially enjoyed was having car services pick us up at the airport and deliver us to our hotel. That was such a luxury not having to deal... Read more

Many great memories came out of this trip. Tasmania was a great choice but we wanted to stay longer. Everything went smoothly on our trip and Ruth was a great help to us. I told her what we wanted to get out of the trip and she made the magic happen. The only regret I have is that I didn’t let Kimkim make the travel arrangements.

One thing I especially enjoyed was having car services pick us up at the airport and deliver us to our hotel. That was such a luxury not having to deal with cabs and Uber and such. We also had a wonderful guide in Tasmania who I would not have been able to book for myself because she was booked through the car service company. All in all, Ruth helped us have a successful and magical trip.

Hotel Reviews
Adina Apartment Hotel Brisbane
Brisbane

The rooms were super nice. We had our best night’s sleep there. Wonderful to have the washer and dryer there because everything was dirty by the end of our trip.

Authenticity & Character
Location
Loved being able to walk to the Pancake Manor! Lots of shopping nearby.
Staff
Cleanliness & Comfort
Reef View Hotel
Whitsunday Islands, Queensland

We had a nice large room and a smaller adjoining one. This hotel is not luxurious but it had its charm. The cockatoos visited us faithfully and the kids were delighted by them. There was really only one restaurant that was kid friendly, but we also enjoyed the pizza place. Everything costs extra. Very little is included other than your room. We enjoyed the buggies for one day but didn’t find it necessary for the more than a day. There’s a grocery store down by the wharf which was nice.

Authenticity & Character
Very beachy. Good showers, lots of towels provided.
Location
It was a typical resort. Beach was very close and it had a heated pool.
Staff
They were very friendly and helpful.
Cleanliness & Comfort
Hard not to bring sand in, but the beds were comfy.
DoubleTree by Hilton Hobart
Hobart

We loved this hotel. They give you a chocolate chip cookie when you check in. I especially liked the bathroom. It had a very nice shelf that allowed you to have all your toiletries handy. The food was okay, but not great. I wouldn’t advise eating dinner there, but breakfast was fine. It was not in a great location for getting fast food. Not much nearby.

Authenticity & Character
Location
Very near the Visitor Center and the wharf. We were able to get the Hop on Hop Off bus at the Visitor Cemter.
Staff
They were very patient about giving us replacement keys. We had a very early departure and they made us breakfast boxes. D
Cleanliness & Comfort
Very clean.
Adina Apartment Hotel Sydney Town Hall
Sydney

The staff was so accommodating. The apartment was very nice. It lacked any basic food ingredients though. Not even salt was provided, so bring everything you need for using the kitchen. The ultramodern stove was difficult for me also. It was in a great location. Lots of shopping close by. The pool was great.

Authenticity & Character
Location
We found it easy to walk from the apartment to restaurants and to Darling Harbor.
Staff
We arrived way before checkin time and they allowed us to hang out in the pool area and were great about letting us access our bags.
Cleanliness & Comfort
Activity Reviews
Full Day Desert Safari Day Cruise
Full Day Desert Safari Day Cruise
Brisbane

The Full Day Desert Safari Day Cruise was a bit misleading as it wasn't quite a 'safari'. It mainly involved bus rides, but was still enjoyable. My grandson particularly loved sliding down the sand hills, which made it a memorable experience. Transportation back was a bit tricky as it was hard to secure an Uber. Renting a car might have been a better choice for this tour.

Full Day Private Tasmania's Wilderness & Wildlife
Full Day Private Tasmania's Wilderness & Wildlife
Hobart

We had the best guide ever. Rosie was very friendly and great with the kids. They loved the mushroom experience at the National Park. We had a wonderful lunch at a local cafe and Rosie had us singing the Kookaburra song and we kept singing it for the entire rest of our trip. The kids loved Bonorong so much and Rosie knew all of the information that the guides there had to offer. The kids even got to pet a wombat! It was great.

Quality of Experience
This was the best tour of our entire trip
Guides, Drivers and Staff
Rosie was amazing. We fell in love with her.
Transport
Comfortable and provided for all our needs.
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jun 30, 2026

Vicki it was a pleasure working with you and designing a trip that your grandchildren and you will remember forever! Such a special trip! It's a pity the airlines caused you grief and yes next time I will gladly book your air for you as well to save you the hassle!!!
Ruth

AMAZING TRIP!
Australia | Jun 6 - Jun 20, 2026

Heath
Heath R.
Houston, TX | Reviewed on Jun 22, 2026

What a amazing trip that Vicky help put together. She was very helpful with date changes, tour changes, hotel changes and anything else I asked for. In the end she made it happen and the entire trip was a success.

Communication with KimKim was great.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 22, 2026

Thank you for the feedback Heath. I am so glad you both enjoyed your trip and it was all you hoped it would be
Wishing you many more travel adventures ahead.
All the Best
Vicky

Our First Southern Hemisphere Adventure
Australia | May 25 - Jun 7, 2026

Meredith
Meredith M.
Overland Park, KS | Reviewed on Jun 16, 2026
Kim Kim was so helpful in developing a plan for our first trip to Australia. Particularly in a place with so many internal flights and transfers within country, it was great to have a single point of contact with getting that organized. We loved the personal walking tours in both Sydney and Melbourne. The snorkeling experience with Ocean Free was lovely, as it was on a small sailboat versus a huge "touristy" ship, which allowed us to interact much more personally with the guides and... Read more

Kim Kim was so helpful in developing a plan for our first trip to Australia. Particularly in a place with so many internal flights and transfers within country, it was great to have a single point of contact with getting that organized. We loved the personal walking tours in both Sydney and Melbourne. The snorkeling experience with Ocean Free was lovely, as it was on a small sailboat versus a huge "touristy" ship, which allowed us to interact much more personally with the guides and animals. The zookeeper who led us around the Australian section of Taronga Zoo in Sydney was so informative and both our interactions with the koalas there and at Moonlight Sanctuary were top tier.

When a tour was canceled by the provider, Alejandra was quick to get us rebooked on another experience in the Daintree Rainforest. They were a great team for our first trip Down Under!

Hotel Reviews
Golden Sands Beachfront Apartment Resort
Yorkeys Knob

The hotel itself was clean and the restaurant on sight was good. We didn't see anyone from the hotel during our stay. It is a quiet hotel, so that can be a good thing. I will say though if you are in the market for good amenities and service, this one might not be for you. It is a bit of a drive to Cairnes as well. Again, makes for a more quiet stay but if you are looking for more action, you might want to be closer to the city.

Authenticity & Character
Location
Cleanliness & Comfort
Avani Melbourne Jazz Corner Residences
Melbourne

Beautiful view of the city from our upper level room. Close to trams and train station. Easy walk to the Market.

Authenticity & Character
Location
Staff
Adina Apartment Hotel Chippendale
Chippendale

Super helpful staff and lovely hotel that allowed for a quick walk to the trains, but felt like being in a true neighborhood.

Authenticity & Character
Location
Close to public transportation.
Staff
Cleanliness & Comfort
Activity Reviews
Laneways & Arcades Discovery Walk
Laneways & Arcades Discovery Walk
Melbourne

This ended up being a personalized experience with just our family. Our guide did a great job of leaning in to our 14 year old's interest in art. Such a cool feature of Melbourne.

Quality of Experience
Guides, Drivers and Staff
Great Barrier Reef Tour & Green Island Day Trip
Great Barrier Reef Tour & Green Island Day Trip
Cairns

Ocean Free is a collection of folks who truly know and love the reef. We had a great day on a small sailboat. The staff was top notch. Great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The transport from the hotel to the boat did not show up on time, which made for a rushed morning.
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Jun 17, 2026

Thank you so much for the kind and thorough review, Meredith! It was a pleasure to plan such a fun, Aussie adventure for you and your family, and I'm so glad you guys had a lovely time.
I appreciate your feedback on our hotels + suppliers in Australia— it helps us offer the best service possible!
We hope to see you back again at kimkim soon! 🌏

Our trip was really awesome!
Australia | Apr 22 - May 20, 2026

Doreen
Doreen K.
Germany | Reviewed on May 24, 2026
Our trip was really awesome! We had a great variety of cities and remote areas. We enjoyed all of our tours. Uluru and Kangaroo Island were our favorite places, as we felt that those places really depicted Australia for us. Read more

Our trip was really awesome! We had a great variety of cities and remote areas. We enjoyed all of our tours. Uluru and Kangaroo Island were our favorite places, as we felt that those places really depicted Australia for us.

Hotel Review
Longitude 131˚
Yulara

This lodge was absolutely awesome! We were so spoiled and pampered. The guides were so passionate about Uluru and the culture. We saw and learned so much that it made us feel like we understood a little bit about the history of Australia.

Authenticity & Character
The luxury tents were very comfortable, but still fit into landscape.
Location
Perfect location for seeing the most important places in the area. Also close to the airport.
Staff
They were all very friendly, polite and helpful.
Cleanliness & Comfort
Perfect!
Activity Review
2 Days / 2 Nights Kangaroo Island in Style
2 Days / 2 Nights Kangaroo Island in Style
Australia

Our guides were so passionate about their island! They both grew up on Kangaroo Island and knew a lot of insider information that we would never have found out alone. They took us to lots of places where koalas, wallabies and kangaroos lived in their natural habitat. We also heard lots of interesting stories about the island.

Quality of Experience
The variety of animals in their natural habitat was amazing.
Food
We had wonderful picnics in the bush
Guides, Drivers and Staff
Very passionate about their Island
Transport
Small group in a small transporter.
Local specialist: Tammy Lindsey

Awesome Australia!!
Australia | Apr 6 - Apr 20, 2026

Jim
Jim P.
Los Angeles, CA | Reviewed on May 19, 2026
Our trip to New Zealand and Australia was amazing!! I work with Vicky as our agent— she was filled with information, very patient through the reiterations of our planning and was readily available during our trip to answer questions. To specific places gave us wonderful suprised— the Reef Hotel’s presidential suite was spectacular ( watch out for the cockatoo’s )— so spacious and what a view.
The
The Featherdale zoo was really fun as we got a behind the scenes tour with a zookeeper— the...
Read more

Our trip to New Zealand and Australia was amazing!! I work with Vicky as our agent— she was filled with information, very patient through the reiterations of our planning and was readily available during our trip to answer questions.

To specific places gave us wonderful suprised— the Reef Hotel’s presidential suite was spectacular ( watch out for the cockatoo’s )— so spacious and what a view.
The
The Featherdale zoo was really fun as we got a behind the scenes tour with a zookeeper— the inside the Koala enclosure and back stage at the Reptile house was extraordinary.

It was a A+ trip— many Thanks to Vicky.

Hotel Reviews
Adina Apartment Hotel Brisbane
Brisbane

Our stay at the Adina Apartment Hotel Brisbane was overall satisfactory once we settled in. However, the early arrival experience was less than ideal as they were quite strict about the check-in time, not allowing any possibility of early access. The room itself was great, with everyone having a comfortable bed, but the initial waiting after a long flight was a bit of a letdown.

The Sebel Quay West Suites
The Rocks

The Sebel Quay West Suites in Sydney was exceptional! The view was just stunning, and from a quality perspective, it was probably the best. We felt really treated well, and the spaciousness and luxury of the room made our stay very comfortable.

Reef View Hotel
Whitsunday Islands, Queensland

The Reef View Hotel was the highlight of our stay! The presidential suite was just lovely and exceptionally spacious. Even though the furniture appeared slightly dated, it was clean and well-maintained. We enjoyed having so much space and the private amenities, like the golf cart with a reserved parking spot, made our stay even more special. Definitely the best hotel experience of the trip.

Activity Review
Featherdale Keeper Tour
Featherdale Keeper Tour
Sydney

The Featherdale Keeper Tour was an unexpectedly amazing experience! Getting behind-the-scenes access and being personally guided by a zookeeper made this visit unique and special. Interacting with animals up-close in the koala and reptile enclosures was an unforgettable highlight.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on May 19, 2026

Thank you so much Jim. I am so glad everyone had a great trip and you have memories to last a life time.
Wishing you many more travel adventures ahead
Take Care and All the Best
Vicky

Australian experience and local knowledge
Australia | Apr 26 - May 12, 2026

W
William Scott S.
Miami, FL | Reviewed on May 19, 2026
Vicky, our advisor, did an amazing job. Sydney opera house, barrier reef snorkeling, rain forests, animals, Southern Ocean lodge, all amazing. And the Australian people are so incredibly warm and welcoming. Read more

Vicky, our advisor, did an amazing job. Sydney opera house, barrier reef snorkeling, rain forests, animals, Southern Ocean lodge, all amazing. And the Australian people are so incredibly warm and welcoming.

Hotel Reviews
Southern Ocean Lodge
Kangaroo Island
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silky Oaks Lodge
Finlayvale
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on May 19, 2026

Hi Scott
Thank you so much for taking the time to send some feedback. I really appreciate it
I am glad you had a great trip and enjoyed the scenery, Wildlife and Aussie hospitality
Wishing you many more travel adventures ahead
Thanks again and Take Care,
Vicky

Beautiful place, but too many operations surprises!
Australia | May 1 - May 9, 2026

N
Nan H.
Atlanta, GA | Reviewed on May 17, 2026
Our pre-trip Zoom meeting with Samantha was nice, however; she omitted several key issues that we faced before and during the trip— a primary reason we wanted to go to Sydney was to do the Harbour Bridge climb. Samantha neglected to tell us that if you’re 75 or older, you must have a doctor signed permission to climb.. this left us scrambling to visit my doctor the day before departure!! also re our flight to Sydney , when we checked into our connecting flight at Dallas, we were told we... Read more

Our pre-trip Zoom meeting with Samantha was nice, however; she omitted several key issues that we faced before and during the trip— a primary reason we wanted to go to Sydney was to do the Harbour Bridge climb. Samantha neglected to tell us that if you’re 75 or older, you must have a doctor signed permission to climb.. this left us scrambling to visit my doctor the day before departure!! also re our flight to Sydney , when we checked into our connecting flight at Dallas, we were told we needed an Australian visa!! a total surprise to us!! so we spent a half hour at the counter, trying to straighten it all out and pay the extra money. Again, we should’ve known this ahead of time. We were able to do the Bridge climb and our air to Cairns was fine , but when we arrived at our hotel around 5 PM, it was already getting dark and we were so hungry!! everything was closed around the apartment because it was a holiday there!! the operations people at Kim Kim should’ve known this ahead of time. I did make an emergency call and an Uber and a restaurant was found for dinner which Kim Kim paid for.. finally, we missed the entire excursion to Kuranda because we were told by two different operations people that we would be picked up at our apartment. When I got a call 20 minutes after pick up time from the tour operator, I was told they could not wait for us any longer because we were supposed to meet them at the sky rail.!!! we were reimbursed money by Kim Kim for these errors— however we definitely would’ve preferred to have not had the aggravations. For seven years, I was a tour manager for several different tour companies, and so I know a good job in travel preparation and management—you should’ve been better prepared, Kimkim!!

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Sands Beachfront Apartment Resort
Yorkeys Knob
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Sydney Darling Harbour
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sydney Harbour Summit Bridge Climb
Sydney Harbour Summit Bridge Climb
Sydney

Make sure you let climbers know if they are 75 or older they must have a doctor sign permission to climb

Quality of Experience
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on May 25, 2026

Dear Nan,
Thank you for taking the time to share your experience with us; it’s always helpful to receive any and all feedback so we can improve our offerings, our relationships with suppliers in Australia, and our service for future customers.

We are truly sorry for the hiccups you experienced along the way; we know that we can and will do better in the future.

Your photos look truly lovely; I hope you still have some great memories to take home with you!

All the best,
Samantha + The Operations Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.