Kimkim Trip Reviews for Australia

4.9
Based on 288 ratings
Read 288 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Vicky planned a great time in Cairns for us
Australia | Nov 28 - Dec 3, 2025

T
Theresa C.
Denver, CO | Reviewed on Dec 07, 2025

We really enjoyed the vacation Vicky planned for us. Most memorable was the cruise/snorkeling trip - the kids and I had a great time at the reef highlighted by three sea turtles, one that came within inches of my daughter. Thanks for helping us make memories.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Dec 07, 2025

Thank you for your feedback Theresa. I am glad you all had a great time
Take care and All the Best
Vicky

This was a milestone birthday and it was plan...
Australia | Oct 15 - Oct 29, 2025

Julia
Julia R.
Atlanta, GA | Reviewed on Dec 07, 2025
This was a milestone birthday and it was planned spectacularly. We had the best time and all our boxes were checked. Excellent job from Asko . He truly had everything tied up neatly without a hitch Read more

This was a milestone birthday and it was planned spectacularly. We had the best time and all our boxes were checked. Excellent job from Asko . He truly had everything tied up neatly without a hitch

Hotel Review
Amora Hotel Jamison Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House tour
Sydney Opera House tour
Sydney

I thought the outside was impressive, the inside was amazing Definitely a must do Short but sweet

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Sydney Harbour Bridge Climb - Twilight
Sydney Harbour Bridge Climb - Twilight
Sydney

I

Quality of Experience
Guides, Drivers and Staff
Transport
Always there waiting on us . Friendly and informative
Sydney City Sights Private Tour
Sydney City Sights Private Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Dec 08, 2025

Thank you, Julia, for your feedback. I'm delighted to hear you had a wonderful trip! Thanks again for travelling with us. It was my pleasure to assist in planning your journey.

Amazing Australia, Tasmania, and New Zealand.
Australia | Nov 3 - Nov 26, 2025

J
Jerry B.
Columbus, OH | Reviewed on Dec 05, 2025
An amazing, enjoyable, exciting, and fun-filled trip to Australia, Tasmania, and New Zealand all arranged by our spectacular agent Vicky Steinhardt. She did an amazing job of setting an itinerary to meet all our requests. The pre-arranged tours were all first class and hit the major highlights of the places we visited. In addition, Vicky's suggestions of things to do and see in our free time, and restaurant recommendations, were spot on - plenty of variety. We were especially appreciative... Read more

An amazing, enjoyable, exciting, and fun-filled trip to Australia, Tasmania, and New Zealand all arranged by our spectacular agent Vicky Steinhardt. She did an amazing job of setting an itinerary to meet all our requests. The pre-arranged tours were all first class and hit the major highlights of the places we visited. In addition, Vicky's suggestions of things to do and see in our free time, and restaurant recommendations, were spot on - plenty of variety. We were especially appreciative when she quickly and seamlessly made new flight arrangements due to a late cancellation by one airline, without interrupting our itinerary. If you want the best experience of Australia and New Zealand, all 4 of us highly recommend kimkim, and Vicky in particular.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Dec 05, 2025

Thank you so much Jerry.
I really appreciate your positive feedback. You just made my day :-)
Take care and thanks again for booking with me

Vicky was able to accommodate our ever changi...
Australia | Oct 30 - Nov 6, 2025

damon
damon w.
Los Angeles, CA | Reviewed on Dec 04, 2025
Vicky was able to accommodate our ever changing schedule. We were so grateful. Read more

Vicky was able to accommodate our ever changing schedule. We were so grateful.

Hotel Reviews
Freycinet Lodge
Coles Bay

Amazing setting and amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Hobart
Hobart

Nice services and amenities. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Dec 04, 2025

Thanks so much Damon. I am glad you had a great trip
Take care ans All the Best
Vicky

Asko was detailed in answering questions and ...
Australia | Nov 25 - Nov 29, 2025

A
Alma S.
Chicago, IL | Reviewed on Dec 03, 2025
Asko was detailed in answering questions and was immediately available to assist when there was confusion at hotel check-in. This was the first time utilizing this service and I was very impressed with the level of detail in determining the final itinerary. Read more

Asko was detailed in answering questions and was immediately available to assist when there was confusion at hotel check-in. This was the first time utilizing this service and I was very impressed with the level of detail in determining the final itinerary.

Hotel Review
The Porter House Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All-Inclusive Blue Mountains Day Tour ex Sydney
All-Inclusive Blue Mountains Day Tour ex Sydney
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney & The Rocks Historic Walking Tour
Sydney & The Rocks Historic Walking Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Sydney Opera House tour
Sydney Opera House tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Dec 08, 2025

Thank you, Alma, for your feedback. I'm pleased to hear you enjoyed the Sydney trip, and I hope the rest of your Australian travels went smoothly. Thanks again for booking with us!

Outstanding experience from start to finish!
Australia | Oct 17 - Nov 11, 2025

Ruth
Ruth C.
Los Angeles, CA | Reviewed on Dec 02, 2025
We needed help to plan a trip to Australia and New Zealand in October through November 2025. We didn’t want a multi-city tour that would lock us into a fixed daily schedule, spending our entire vacation with the same dozen people. We had specific interests (animals, culture, museums) and were not interested in the outdoor sports and water activities that are so popular in both countries. KimKim was recommend to us by family members who had taken two successful trips with the help of their... Read more

We needed help to plan a trip to Australia and New Zealand in October through November 2025. We didn’t want a multi-city tour that would lock us into a fixed daily schedule, spending our entire vacation with the same dozen people. We had specific interests (animals, culture, museums) and were not interested in the outdoor sports and water activities that are so popular in both countries. KimKim was recommend to us by family members who had taken two successful trips with the help of their agents. Once we’d outlined what we had in mind, KimKim hooked us up with Vicky, their Australia-based agent, to help us work out the details.

Working with Vicky was easy, efficient, and even fun. We said where we wanted to go and what we wanted to see and when we needed free days to meet up with friends and family. She helped us shape the schedule, arranged all in-country flights and transportation, and tours she knew would be good fits for us. After about a month we had a plan that produced the trip of a lifetime! Once, when we had a problem (of our doing), Vicky jumped in immediately and resolved it for us in less than two hours. Hotel choices were excellent. Full- and half-day tours were led by experienced guides in clean, comfortable vehicles.

Our experience with KimKim was great. The KimKim website is easy to use and served as a great reference as we traveled. Vicky was a terrific agent who kept the ball rolling as we planned the trip together, patiently guiding us through all the details needed for an stress-free international trip.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Dec 02, 2025
Hi Ruth, Thank you so much for taking the time to share this wonderful feedback. It truly means a lot. I absolutely loved working with you both to bring this trip together — you had such a clear vision of the experiences that mattered most, and it made the planning process a real pleasure. I’m so glad the mix of wildlife, culture, museums, and free days worked out exactly as you’d hoped, and that the guides, tours, and hotels all hit the mark. It makes me happy to hear that the trip felt... Read more

Hi Ruth,

Thank you so much for taking the time to share this wonderful feedback. It truly means a lot.

I absolutely loved working with you both to bring this trip together — you had such a clear vision of the experiences that mattered most, and it made the planning process a real pleasure. I’m so glad the mix of wildlife, culture, museums, and free days worked out exactly as you’d hoped, and that the guides, tours, and hotels all hit the mark.

It makes me happy to hear that the trip felt seamless and stress-free. That’s always the goal, especially for such a big adventure across two countries.

Wishing you many more wonderful travels ahead and thank you again for your lovely feedback

Take Care and All the Best,
Vicky

Vicky who organised our Australia New Zealand...
Australia | Oct 31 - Nov 29, 2025

jagadish
jagadish p.
United Kingdom | Reviewed on Nov 30, 2025
Vicky who organised our Australia New Zealand trip did an amazing job well organised good attention to detail and kept in touch and was always available on the phone to help us she was brilliant and I would highly recommend her .
The guides were all good particularly Arthur who did our ocean trip and Phillip island trip was very good and looked after us well .
Nicky who took us to the tropical forest from port Douglas was excellent
Donna who did Māori luxury trip in Auckland was very good...
Read more

Vicky who organised our Australia New Zealand trip did an amazing job well organised good attention to detail and kept in touch and was always available on the phone to help us she was brilliant and I would highly recommend her .
The guides were all good particularly Arthur who did our ocean trip and Phillip island trip was very good and looked after us well .
Nicky who took us to the tropical forest from port Douglas was excellent
Donna who did Māori luxury trip in Auckland was very good as well .
We had a brilliant 29 days between Australia and New Zealand

Hotel Reviews
Four Seasons Sydney
Sydney

Location good staff helpful polite efficient

Authenticity & Character
Location
Overlooking harbour Sydney bridge opera house from our room
Staff
Cleanliness & Comfort
Longitude 131˚
Yulara

Service attention to detail food wine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Playford Hotel
Adelaide

Excellent service and good Restaraunt

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 30, 2025
Hi Jaggy and Geetha,
Thank you so much for your wonderful review and kind words! It was an absolute pleasure helping you plan your 29-day adventure across Australia and New Zealand.
I’m so happy to hear that everything felt well organised and that you felt supported while you were travelling – it means a lot to know you felt you could always reach me when needed.
I’ll also be sure to pass your feedback on to the team on the ground – Arthur for your ocean and Phillip Island trips, Nicky for... Read more

Hi Jaggy and Geetha,
Thank you so much for your wonderful review and kind words! It was an absolute pleasure helping you plan your 29-day adventure across Australia and New Zealand.
I’m so happy to hear that everything felt well organised and that you felt supported while you were travelling – it means a lot to know you felt you could always reach me when needed.

I’ll also be sure to pass your feedback on to the team on the ground – Arthur for your ocean and Phillip Island trips, Nicky for your tropical forest experience from Port Douglas, and Donna for your Māori luxury trip in Auckland. They’ll be delighted to hear how much you appreciated their care and guiding.

Warmest wishes,
Vicky

Excellent suggestions and competence
Australia | Nov 3 - Nov 26, 2025

Eugenie
Eugenie R.
Atlanta, GA | Reviewed on Nov 28, 2025
Vicky gave us lots of options to choose from when planning our excursions and we were happy with every one of them.
She was quickly responsive while we were in the planning phase, but also during the trip. We had multiple flights within the country and she was on top of them when changes were made by the airlines. She answered innumerable questions we had while we were traveling, always very quickly. It was quite amazing, really.
Read more

Vicky gave us lots of options to choose from when planning our excursions and we were happy with every one of them.
She was quickly responsive while we were in the planning phase, but also during the trip. We had multiple flights within the country and she was on top of them when changes were made by the airlines. She answered innumerable questions we had while we were traveling, always very quickly. It was quite amazing, really.

Hotel Review
The Henry Jones Art Hotel
Hobart

Great location - easy walking to food and central business district. You are on the wharf and in the center of most activities. The hotel is worth "touring" itself - full of art, and there is a free art tour provided. Room was very comfortable and the breakfast was very generous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne

Dave was great! Yum on the food picks!

Quality of Experience
Food
Guides, Drivers and Staff
Auckland Maori Luxury Tour
Auckland Maori Luxury Tour
Auckland

Donna was our guide and spent the entire day with us - never tiring and allowing us options on what we did. Being Maori herself, and very open to questions, she made this and enlightening and engaging day.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

Paul was our tour guide and was full of information without us feeling that he was just reeling out a bunch of facts. He had a breadth of knowledge about Australia that made this a good trip with which to start our time in the country. I especially appreciated his explanation of the wildlife and its evolution. We had a lot of tours in the month that we traveled, and his information about the animals, and why what is there, was the most enlightening.

Quality of Experience
Food
we ate a lot of fish and chips - our choice!
Guides, Drivers and Staff
Transport
we had lots of transfers and tours, everything flowed smoothly
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 28, 2025

Thanks so much for your wonderful feedback and entrusting me with yiur journey. I am so glad you all had a great time. It was a pleasure helping you create your perfect trip.
Take care and All the Best
Vicky

10/10 Would ask for Vicky's help again
Australia | Oct 20 - Nov 6, 2025

C
Catherine L.
United Kingdom | Reviewed on Nov 11, 2025

Vicky was amazing. She planned such a spectacular trip with a great variety of adventures and just the right amount of free days. Her recommendations were helpful in finding relaxing walks and good food. Vicky even stepped in when one of our flights was canceled to reschedule a group tour to another day so that we could still attend.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 11, 2025

Hi Catherine,
I’m so happy to hear you had such a great time! It was wonderful planning your trip with you, and I’m glad the itinerary gave you all both adventure and time to relax. Thank you for taking the time to share your experience.
Take Care and all the Best,
Vicky

Amazing Australia
Australia | Oct 20 - Nov 6, 2025

Jennifer
Jennifer L.
Boston, MA | Reviewed on Nov 09, 2025
Vicky was an excellent planner! Our family of three adults had great accommodations located centrally in each city we visited. Her itinerary was spot on. It was such a treat to have an experienced local person decide on the best tours: Blue Mountain Tour, snorkeling, Opera House, etc.
We absolutely loved having someone meet us at the airports and also bring us to the airports.
We really appreciated Vicky’s recommendations for scenic walks and restaurants. Whenever we were at a loss of...
Read more

Vicky was an excellent planner! Our family of three adults had great accommodations located centrally in each city we visited. Her itinerary was spot on. It was such a treat to have an experienced local person decide on the best tours: Blue Mountain Tour, snorkeling, Opera House, etc.
We absolutely loved having someone meet us at the airports and also bring us to the airports.
We really appreciated Vicky’s recommendations for scenic walks and restaurants. Whenever we were at a loss of what to do next, we’d say “What did Vicky suggest?”
We can’t wait to work with Vicky on our next trip!

Hotel Reviews
Adina Apartment Hotel Melbourne Southbank
Melbourne

Adina was a great location. We were walking distance to the botanical gardens as well as a shopping and dining area. We appreciated the coffee options for purchase in the lobby as well as having grocery stores close by. We borrowed umbrellas one day. We had to continually request 3 towels for our family since when they refreshed the room, they kept giving us only 2 towels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lenna of Hobart
Battery Point

Lenna of Hobart was a great location - just a block from a great area of shopping and dining. And close to our tour meeting places. We used the laundry facilities on the second floor after getting coins from the front desk. Detergent is available for purchase. Breakfast was not included but there are great bakeries within an 8 minute walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vision Cairns Holiday Apartments
Cairns

This hotel was also a great location. You could walk out the back entrance and be right on the Esplanade. We loved the spacious kitchen and living room as well as the in apartment laundry including free detergent. We used one of the pools to cool after a long day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra on Kent
Sydney

Mantra on Kent was a great location! We really appreciated the breakfast buffet that included coffee drinks. The baristas were so friendly! We loved having laundry in the apartment and the free detergent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Hobart

The Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride was misleadingly named. Despite being marketed as easy, it was a physically exhausting experience due to the mountain bike and hard seat for two hours. Although I am almost sixty-one, and active, it was a challenge. I think there should be a clearer disclaimer about the bike type and physical requirements. It wasn't suitable for non-bike enthusiasts.

Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne

The Phillip Island Penguin Parade was one of the highlights of the trip. Watching the penguins come in while sitting in the stands was a charming and unique experience, even in the rain. It was an unforgettable opportunity to see them in their natural habitat.

Moore Reef and Fitzroy Island Full Day Tour
Moore Reef and Fitzroy Island Full Day Tour
Cairns

The snorkeling at Moore Reef and Fitzroy Island was absolutely the highlight of my trip. It was incredibly fun and beautiful. If I ever visit again, I would plan for at least two days of snorkeling. It was truly a breathtaking experience.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 09, 2025
Hi Jennifer
Thank you so much for your message — I’m so happy to hear that you all had such a wonderful time and that everything came together just as planned. It was a pleasure helping you create this trip and knowing that you loved the experiences, the walks, and the self-guided suggestions makes it even more rewarding.
I especially love hearing that you found the transfers and local touches helpful — little things like that can make travel so much smoother! It sounds like you truly... Read more

Hi Jennifer
Thank you so much for your message — I’m so happy to hear that you all had such a wonderful time and that everything came together just as planned. It was a pleasure helping you create this trip and knowing that you loved the experiences, the walks, and the self-guided suggestions makes it even more rewarding.

I especially love hearing that you found the transfers and local touches helpful — little things like that can make travel so much smoother! It sounds like you truly embraced the adventure and experienced Australia in the best way possible.

Thanks again for entrusting me with your family's journey.
Vicky

Trip of a lifetime; thank you Liz!!
Australia | Oct 10 - Oct 28, 2025

Rosemary
Rosemary S.
Los Angeles, CA | Reviewed on Nov 04, 2025
Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem. We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour,... Read more

Liz did a great job planning. Though there were some hiccups, she always did her best to resolve the situation and made us feel like we mattered. She is a gem.

We loved snorkeling on the Great Barrier Reef; the highlight of our trip. Ben, our guide in the Daintree Forest, was a wealth of knowledge and a pleasure to spend the day with. Gary, our guide for the Great Ocean Road, did a great job despite the rain and some challenging guests. Travis, our guide for the Phillips Island Day Tour, was pleasant, knowledgeable, and passionate about the wildlife. All our tour guides were great as were all our limo drivers, too much to write here.

This was the trip of a lifetime. Very costly but treated so well and such a full, memorable trip we felt privileges to have had such an experience.

Hotel Reviews
Crown Towers
Melbourne

First class hotel. Beautiful room with lots of room, soaker tub and roomy shower. Incredible view of the river. Service was top notch. Pool is incredible but jacuzzi is part of the pool and not very hot. But pool overall was heated so it did not matter so much.

Authenticity & Character
Location
Close to a lot of activities, restaurants, etc.
Staff
Cleanliness & Comfort
Some confusion about cleaning policy (they said only if you called but came the first two day; when counting on it the third night, they did not come but were happy to bring us much needed coffee for the morning!
Sea Dragon Kangaroo Island
Willoughby

Great location if you want to be off the grid but not much nearby. It was all about the kangaroos and the incredible views. They even upgraded our room which was realty nice. Staff were pleasant and helpful. Hot water turned off on accident one morning but manager Joan (?) got it fixed right away and even offered a bottle of wine as compensation for the inconvenience. A wonderful experience.

Authenticity & Character
Location
The rural setting overlooking the sea.
Staff
Cleanliness & Comfort
Stamford Plaza Adelaide
Adelaide

Nice hotel, good service, good location. Pool was too cold for outdoor use.

Authenticity & Character
Nice hotel but no strong character.
Location
Close to a lot of activities and public transportation.
Staff
Cleanliness & Comfort
Meridian Port Douglas
Port Douglas

More like a condo than a hotel. Room was nice, especially nice balcony and a washer and dryer. Lots of rules made us a little uncomfortable (extensive charges if you get locked out, if you get reported for noise, etc.) . Pool was nice but jacuzzi was not hot (when we asked, we were told it was a “spa” because it had bubbles and owner did not want to turn up the heat. He said he’d check with management and adjusted the heat but it was only a degree warmer, if that. Bottom of the jacuzzi is so rough it hurts to sit on. As we specifically chose this one one to have a good soak after a long day, it was a definite disapppointment.

Authenticity & Character
Location
Staff
Jacuzzi needs to be hot and bottom needs to be smoothed out! Longer office hours would be helpful as no one was there before we had to leave for tours or by the time we got back.
Cleanliness & Comfort
Room was clean. (Though having to clean it, take out the trash, etc. on departure does not add to the feeling of vacation.
Amora Hotel Jamison Sydney
Sydney

Most of the staff were amazing - made you feel special. Needed cream for morning coffee. Got half of an espresso cup at the bar. Next time they said they didn’t have it but I reminded them they did. This time they charge me $5! Not thrilled about. Pool not kept up (always had to get rid of other people’s towels, etc.). Otherwise pleased with the hotel and services.

Authenticity & Character
Nice hotel but not a lot of character. Well appointed. Not sure what you mean by authenticity of a hotel.
Location
With in walking distance of a lot of attractions and easy to access public transportation.
Staff
Very attentive.
Cleanliness & Comfort
Room was clean and comfortable. As noted above, pool could have used more attention.
Activity Reviews
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

What a great day! Driver Travis was knowledgeable, pleasant, and passionate about his work. He was a true advocate for the wildlife and their habitat. The penguins were adorable, to say the least. Due to a no- show, we got an upgrade on seating for the best penguin viewing. It was pretty chilly in the evening. A long day but well worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne

This was a great tour. Garry did an awesome job making sire we got to see all kinds of wildlife while being respectful of them and their habitat. It was an amazing day with lots of beautiful scenery, wildlife, etc. Bus was not so comfortable as seats were narrow and it was quite bumpy in the back. He did a good job of dealing with some challenging guests. Rain limited some of the spectacular views/photo ops but you can’t change that. One of our best days despite the challenges!

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island -  at Sea Dragon Lodge - third day
Kangaroo Island - at Sea Dragon Lodge - third day
Kangaroo Island

Third day we did the honey tasting, lighthouse tour, Antechamber Bay tour, and gin tasting. Honey tasting was nice and lowkey. Lighthouse Tour was interesting with great views. Antechamber Bay was a nice hike with guide Paul who graciously took us last minute. He was pleasant to spend time with and knows all the plants. Gin tasting was interesting, though I don’t think it will turn me into a gin drinker! It’s hard to rate all these activities together.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - second day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - second day
Kangaroo Island

We did a full day nature tour. Saw lots of amazing things. Driver was knowledgeable and did a great job of getting us to see all the sites but being respectful of the land and wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Kangaroo Island - 2 night experience  at Sea Dragon Lodge - first day
Kangaroo Island - 2 night experience at Sea Dragon Lodge - first day
Kangaroo Island

The first day we did the Sheep Shearing and Kangaroo Experience activities. The sheep shearing experience included seeing the Kelpie dogs and actual shearing of a sheep. Very interesting and enjoyable. The Kangaroo Experience is basically a guided walk on the property to see the kangaroos when they come out in number in the evening. Learned a lot about the kangaroos.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Uncork the Barossa Valley
Full Day Uncork the Barossa Valley
Adelaide

This was a fun day! Visited four wineries, three for tasting and one for lunch. 7-9 tastings at each winery can be a lot of wine if you drink it all! We had a fun group of people and driver did a great job of remaining professional but enjoying our fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dolphin Sanctuary Guided Kayaking
Dolphin Sanctuary Guided Kayaking
Adelaide

We did not see any dolphins and it rained most of the time. Did not even see fish! The mangroves were interesting, not so much the ship wrecks but since there were no dolphins, we had to see something. But, despite the rain, it’s always good to be on the water.

Quality of Experience
Part was uncontrollable due to poor weather.
Guides, Drivers and Staff
Transport
No transportation provided and getting there was a challenge.
Full Day Skyrail and Kuranda Rail  - Late Start 11:00am - 6:30pm
Full Day Skyrail and Kuranda Rail - Late Start 11:00am - 6:30pm
Port Douglas

Ours was not a skyrail tour; time in Kuranda and train tour. Fun train ride through beautiful country. History is interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

The highlight of our trip! Snorkeling was beautiful! There was quite a current at the first stop but staff was very safety conscious and prepared you well. I used a noodle to make it easier. Did not need a wetsuit but they were available. A very special day. No underwater photos, unfortunately. The boat was awesome with a great non-slip deck.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon/Evening Private Daintree and Nocturnal Tour
Afternoon/Evening Private Daintree and Nocturnal Tour
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Please note: this review is for a different tour but it forced me to put in a star review. . We did not do this activity. We did the “Full Day Private Daintree & Cape Tribulation Exclusive Tour (Private Tour).” Tour guide Ben was awesome! Very knowledgeable and passionate.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

Great day! Animals at the farm were up close. 500 steps up at the end of the hike was tough but I needed the exercise! Guide Kathy was great, knowledgeable about history and wildlife/plants.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Bondi Local Tour
Morning Bondi Local Tour
Sydney

What a fun time. A little stressful as it was my first time surfing at 65 years old! Instructor (Marty, I think) was very patient and took extra time to show us around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Brekkie with the Whales
Morning Brekkie with the Whales
Sydney

So much fun and saw a lot of whales! Would be a fun cruise even if you didn’t get lucky.

Quality of Experience
They made lots of attempts to make sure we saw whales!
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Interesting tour, including history and construction. Did not get to see one smaller theater because guide said there was popcorn on the floor - would have rather seen it before clearing than not at all. Had to check you backpack which was nice in a way but also a bit of a pain. Restaurants at the venue were very crowded!

Quality of Experience
Guides, Drivers and Staff
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overall tour. Driver Nick (?) was pleasurable and knowledgeable, even suggesting photo opportunities, restaurants, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Dec 01, 2025

Liz Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 04, 2025
Hello !!!

I'm glad you enjoyed the trip ! It was so fun to be able to meet you when you parked the car by my house and that gave me the opportunity to take you and pick you up from the airport so we could meet in person and chat before and after the trip !

I hope to be able to create another trip in the near future for you!

Liz

My Australia trip
Australia | Sep 12 - Sep 26, 2025

B
Benita K.
Dallas, TX | Reviewed on Nov 02, 2025
My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So...
Read more

My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So many beautiful things to see and do !
Thank you Vicky!!! You gave us a trip of a lifetime!

Hotel Reviews
QT Melbourne
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Playford Hotel
Adelaide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very conveniently located
Shangri-La Sydney
The Rocks
Authenticity & Character
Very modern
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

Very cute and quaint. Great location!

Authenticity & Character
Location
Beach across the street. Walking distance to downtown
Staff
So helpful. So willing to go the extra mile. Made sure we had everything.
Cleanliness & Comfort
Activity Reviews
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney

The Blue mountains are beautiful. And seeing the flocks of cockatoos was amazing. However this is a very physically demanding tour with lots of steps ( in 1 part there were 1000) and no safety rails. It was wet and slippery also. If I had known I would not have taken this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Port Douglas

Great experience. Lots of animals to see. Our guide took us behind the scenes to see and hold baby joeys and pet koalas. Amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne
Quality of Experience
O
Guides, Drivers and Staff
Transport
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Quality of Experience
P
Food
Guides, Drivers and Staff
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
Kangaroo Island in a Day Tour from Adelaide
Kangaroo Island in a Day Tour from Adelaide
Adelaide
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was very knowledgeable and willing to help out.
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
Australia

Great experience! The staff were great. There were only 9 of us do we got a lot of personal attention. The water was a little rough due to recent rain. Some people got sea sick.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Afternoon and Nocturnal Tour
Daintree Afternoon and Nocturnal Tour
Australia

The tour was canceled due to rain causing too high water levels for the ferry. The tour guide took us to a different part of the rainforest which we had 1 hour to spend. Was enough. Not much to see. Was disappointing.

Quality of Experience
Food
We had burgers and fries in Point Douglas.
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 02, 2025

Hi Benita,
Thank you so much for your wonderful feedback. I’m pleased to hear that your Australia trip was everything you hoped for — and more. It sounds like you made the very most of every moment, and I am glad you had so many incredible animal encounters, which I knew were top on your list.
It was such a pleasure helping you create this adventure, and I’m so glad it became the trip of a lifetime.
Warm regards,
Vicky

Vicky was excellent
Australia | Oct 17 - Oct 28, 2025

P
Paul S.
Portland, OR | Reviewed on Oct 29, 2025
What a great trip. Vicky got it right and gave us just what we were looking for. Read more

What a great trip. Vicky got it right and gave us just what we were looking for.

Hotel Reviews
Regal Port Douglas
Port Douglas

Right out of the 80s. Physical keys to get in the room. Room on the 3rd floor - elevator was out of commission. Air-conditioned room was just big enough for the bed. The other "room" was out the sliding door (which scraped and rumbled when opening or closing) on a covered but open patio. The pool with waterfalls was cool.

Authenticity & Character
Location
Right downtown Port Douglas close to everything
Staff
Cleanliness & Comfort
Sudima Auckland City
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Once in a lifetime experience. Education, helicopter ride, snorkeling, submarine - all 10s

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

I would have preferred a bit more information about the physical, the flora and fauna. Too much about the culture and religion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

Our personal walk with Dave was fun and informative. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 30, 2025

Hi Paul,
Thank you so much for your lovely feedback! I’m delighted to hear you had such a wonderful trip and that Australia and New Zealand delivered exactly what you were hoping for. It was an absolute pleasure helping you plan it
Warm regards,
Vicky

First time trip to Australia—Great experience.
Australia | Oct 17 - Oct 27, 2025

E
Edward B.
Boston, MA | Reviewed on Oct 29, 2025
I had a great experience with KimKim and with my specific advisor, Liz. My trip to Australia was my first trip to Australia and I had no prior ‘in country’ experience. With help from Liz I organized a trip that took me through Sydney, to Uluru, and then onto Daintree and the Great Barrier Reef that was spectacular. I was particularly impressed with the way Liz organized local support through an ‘in country’ partner Southern World. There were a couple of small issues that came up during... Read more

I had a great experience with KimKim and with my specific advisor, Liz. My trip to Australia was my first trip to Australia and I had no prior ‘in country’ experience. With help from Liz I organized a trip that took me through Sydney, to Uluru, and then onto Daintree and the Great Barrier Reef that was spectacular. I was particularly impressed with the way Liz organized local support through an ‘in country’ partner Southern World. There were a couple of small issues that came up during the trip (for example, an Uluru tour guide canceled at the last minute) and the Southern World team was easy to reach and incredibly responsive—got a replacement guide organized for me in less than an hour. Liz was also super responsive and helpful throughout the whole process, from early planning to confirmed details through to all the actual travel. I would happily recommend KimKim and Liz to anyone planning a comparable trip.

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

This hotel is a classic airport hotel, and I judge aiport hotels by a different standard. When I stay at an airport hotel it is usually immediately before or after a flight and I’m looking for convenience and efficiency. The airport Rydges is super convenient to the international terminal and also just 50 meters from the T8 train line that runs every few minutes straight into Sydney. The room was clean and super functional, and an easy (flat, little car traffic) 5 minute walk from the international terminal. I would recommend it to other travelers looking for an airport hotel to facilitate their connections.

Authenticity & Character
It’s an aiport hotel—character is not its selling point
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

This hotel exceeded expectations in every respect. The location is spectacular—in a quiet neighborhood directly across the street from the Four Mile Beach, with 5-10 minute walking access to the best restaurants and shops in Port Douglas. The service was excellent, including a very good included breakfast. And the facilities were excellent. The room included a balcony overlooking the beach and in-room facilities (fridge, stove top, microwave, etc.) and as a result was very comfortable to stay in. Indeed, the room itself was a great destination. If I go back to Port Douglas I will stay at the Peninsula.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PARKROYAL Darling Harbour
Sydney

This is a fine hotel, but in a city that is otherwise quite beautiful (Sydney) this hotel is located on possibly the ugliest quarter acre in town—it is built in between two freeway ramps and the view out the window is 100% freeway. Functionally it was fine—clean rooms, nice breakfast, good service at the front desk. But given what i now know to be the alternatives in Sydney next time I go I would prefer a different hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon/Evening Private Daintree and Nocturnal Tour
Afternoon/Evening Private Daintree and Nocturnal Tour
Port Douglas

Daintree is amazing, and I had a great experience with my guide who did a great job.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Full Day Outer Reef Mackay Coral Cay (from Port Douglas Hotel)
Port Douglas

A really well done experience from start to finish. A comfortable ship, really well informed and helpful staff, great food, and, of course, amazing snorkeling at the reef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru & Kata Tjuta Scenic Helicopter Flight from Ayers Rock Resort
Uluru & Kata Tjuta Scenic Helicopter Flight from Ayers Rock Resort
Uluru

If you like helicopter tours this is a good one.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

This experience was okay, but not great. Food was a bit mediocre and venue was fine, but not really all that different than the hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Private Blue Mountain High Country Eco Tour
Full Day Private Blue Mountain High Country Eco Tour
Sydney

A good tour with an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

A great tour of an amazing building. After the tour we had dinner in the opera house at Bennelong’s — it was superb.

Quality of Experience
Guides, Drivers and Staff
Transport
not really applicable, whole tour is within the opera house
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

A great tour with a super informed and entertaining guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 06, 2025

Hello Edward!!!

Thanks for your wonderful review. I’m happy you enjoyed the trip and hope to have the opportunity to create another great trip for you and your family in the future. It was a pleasure to work with you!

Liz

The Perfect Hoilday
Australia | Sep 30 - Oct 6, 2025

Susan
Susan K.
Newark, NJ | Reviewed on Oct 26, 2025
Vicky orchestrated the perfect Australian Holiday. We only had a week and she managed to get everything booked that we requested. She provided a very detailed intinerary, and everything went very smoothly. And when we had a question when waiting for a tour bus she quickly responded and confirmed we were in the right spot. Vicky, went the extra mile for us as we had to postpone our original booking because of health issues. It was a blessing to have someone who was so caring and... Read more

Vicky orchestrated the perfect Australian Holiday. We only had a week and she managed to get everything booked that we requested. She provided a very detailed intinerary, and everything went very smoothly. And when we had a question when waiting for a tour bus she quickly responded and confirmed we were in the right spot. Vicky, went the extra mile for us as we had to postpone our original booking because of health issues. It was a blessing to have someone who was so caring and knowledgeable.
We landed in Sydney early in the morning and hit the ground excited to explore on our own before our scheduled afternoon tour. Because of the information and suggestions Vicky made we covered a lot of territory.
We would recommend the Panorama Sydney sights half day tour by AEA. Our driver Paul, did an execellent job giving us an overview of the cities history and significant sites.
The Blue MountainWildlife Full Day Sights and Hiking tour by AEA was outstanding. Nigel our guide was informative and kept us moving so we didn’t miss out on anything. The hike was the highlight, a bit strenuous but so worth it.
Uluru Sacred Sites, Sunset, BBQ and Star Talk did not disappoint. So beautiful! Ayers Rock -Sunrise field of light was impressive. Both tours were by AAT Kings. Would have loved another day in Uluru but did not have the time. Would recommend staying 2 days.
Cairns was a delight. Enjoyed the free time exploring the city. The highlight of the whole trip was snorkeling on the barrier reef. We did the Sunlover reef Cruise and booked a private snorkeling tour. Highly recommend! We were able to see so much more and knew what we were seeing.
The Classic Kuranda with Tropic wings was great too. Doing the scenic train ride first and the Gondola on the return was perfect. The Gondola ride was breath taking. Got to hold a kangaroo. That was special!!!
Vicky planned a trip for us that we will always remember! I recommend using KimKim tours!

Hotel Reviews
Vibe Hotel Sydney
Sydney
Authenticity & Character
Location
Easy access to tram and within walking distance to most harbor.
Staff
Cleanliness & Comfort
Emu Walk Apartments
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Comfortable. Centrally located downtown. Easy walking distance to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 26, 2025
Hi Susan and Doyle,
Thank you so much for your wonderful feedback! I’m absolutely delighted to hear how much you enjoyed your Australian adventure — it sounds like you made the most of every moment!
It was truly a pleasure helping you put this trip together, especially after the initial postponement. I’m so glad everything went smoothly and that you felt supported along the way.
Your detailed highlights put such a big smile on my face — from the breathtaking hikes in the Blue Mountains to... Read more

Hi Susan and Doyle,
Thank you so much for your wonderful feedback! I’m absolutely delighted to hear how much you enjoyed your Australian adventure — it sounds like you made the most of every moment!
It was truly a pleasure helping you put this trip together, especially after the initial postponement. I’m so glad everything went smoothly and that you felt supported along the way.

Your detailed highlights put such a big smile on my face — from the breathtaking hikes in the Blue Mountains to the magic of Uluru and snorkeling the Great Barrier Reef. I couldn’t agree more — two nights in Uluru is perfect when time allows.

Thank you again for your kind words and for recommending KimKim.

Wishing you many more travel adventures ahead.
Warm regards,
Vicky

Awesome Australia
Australia | Oct 11 - Oct 22, 2025

Kimberly
Kimberly B.
Chicago, IL | Reviewed on Oct 24, 2025
When we got the opportunity to travel to Austrailia from the US, it quickly became overwhelming to take on my usual role as travel planner. One night, while poking around the internet, I ran into kimkim.com and it bacame apparent that this approach to travel planning would fit our needs perfectly. I was enticed by the menu driven selection approach and the fact that I could interact via the internet at times that suited me. The list of options we were presented, as well as the option to... Read more

When we got the opportunity to travel to Austrailia from the US, it quickly became overwhelming to take on my usual role as travel planner. One night, while poking around the internet, I ran into kimkim.com and it bacame apparent that this approach to travel planning would fit our needs perfectly.

I was enticed by the menu driven selection approach and the fact that I could interact via the internet at times that suited me. The list of options we were presented, as well as the option to say no to any of them and describe something that might suit us better made it very easy to cultivate the trip we were hoping for.

Vicky was amazing to work with, adjusting easily to our whims, giving guidance where appropriate, getting us taken care of from the foot of the cruise ship to our flight home. It took off so much pressure of having to figure things out on my own.

Vicky was quick to make adjustments in a couple of cases where we wanted to make the trip to the airport earlier. It was nice to know we had someone oncall in the event of a needed change. We appreciated all the other recommendations as well, restaurants and tips on visiting around the city if time allowed.

We enjoyed each of the accomodations we were booked into as well as having the breakfast option which allowed us to avoid starting our day with the first question being "what do we do for food". We could just get going on our travels for the day.

We really enjoyed each of the tours and activities we booked. They met or exceeded our expectations and we could not have been more satisfied.

Vicky did an amazing job and provided service that has and will be highly recommended by us!

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

Comfortable and quiet. Glad to be at the airport for the trip home.

Vibe Hotel
Melbourne

Very comfortable room with great views of the downtown.

Peninsula Boutique Hotel
Port Douglas

We loved this hotel! Each morning and evening we sat on the balcony enjoying the sights and sounds of the ocean. It was a little slice of heaven!

Authenticity & Character
Loved the creativitiy used in the design and how that whole thing was arranged towards the ocean and around the spa and pool. Enjoyed breakfast sitting in view of the ocean each morning. Not sure what else you could ask for!
Location
Ocean front .. what more could you ask for!
Staff
Very friendly and accomodating.
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney
Authenticity & Character
All part of city life, it seemed to fit right into the multi cultural city that Syndey is.
Location
It was a nice location for us. Two blocks from the train stop that would take us down to the harbor. Not really too far from anywhere. We were able to find nice pubs and laundry both close by.
Staff
The desk and restaurant staff greeted us nicely. The bartenders were extremely friendly and accomodating.
Cleanliness & Comfort
A big room with big views was really clean and comfortable.
Activity Reviews
Laneways of Melbourne
Laneways of Melbourne
Melbourne

Enjoyed our walking tour of some of the architecture and laneways of Melbourne. It's was a little challenging to keep us all together on the crowded streets, but it didn't impact the beauty of the Cathedral, Art Deco architecture and Street Art areas. We learned a lot about Melbourne and it's history along the way

Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne

This coastline is unlike anything we've ever seen before. It was a beautiful drive on a beautiful day. Paul, our driver, was very interesting and happy to keep the conversation going. Loved the stops to get coffee, lunch and visit to the wildlife sanctuary and stretch our legs and the 12 Apostle Area was strikingly beautiful!

Small Group Luxury 4WD Daintree Safari Tour
Small Group Luxury 4WD Daintree Safari Tour
Port Douglas

A great trip with lots of things to see. Nicholas was incredibly knowledgeable and if it didn't know an awswer, he had a bunch of book in the vehicle where we could find the answers together. He truly loves this place and all it's crazy plants & creatures. Who else serves morning tea and has lunch in the rainforest in such beautiful surroundings?! Amazing day in the Daintree!

Full-Day Great Barrier Reef & Coral Cays Boat Tour
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Port Douglas

If you go to Austrailia ... you'd be crazy not to do this trip! Crew was great from the moment we stepped on to the end of our trip. When we struggled with a poor fitting mask, several of the crew worked together to resolve the issue quickly. They truly wanted each person to have an amazing trip. You can tell they love the Reef and their opportunity to show others.

Quality of Experience
Great ride to the Barrier Reef and just everything!
Food
The prawns were my favorite, but also the Anzac biscuits seemed to be a favorite!
Guides, Drivers and Staff
Friendly, happy to help and wanted it to be great for everyone.
Transport
Lots of places to sit and be comfortable.
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

A long day of great stops. Enjoyed being up close with the animals. Views of the Blue Mountains were beautiful from all the stopping points along the way. The hike was challenging enough with great views and the botantical garden was amazing. The guide we had was very knowledgeable and we enjoyed all of the info she had to share. She did a great job of minding the traffic and giving out various tidbits about Syndey and each of the stops along the way. The lunch was great ... what a fantastic sandwich. I would certainly recommend this trip ... it is a really long day, but worth it!

Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Enjoyed learning the history of the creation of the Opera House. Didn't realize ahead of time, though it makes sense now, that you might not be able to view all of the presentation areas (or have to do it very quietly) due to practices taking place in the performance halls. The headsets proved invaluable and our guide was very knowledgeable.

Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

We covered an amazing amount of ground on this tour. Loved the way Dave led, walking backwards and talking almost non-stop through street after amazing street! Started with lots of cool history of the Rocks and developing Sydney to the streets of today. Highly recommended!

Quality of Experience
Our guide was great! Covered a lot of ground with constant information. He even gave us ideas for an evening visit to Manly Beach, places to grab a beer and dinner, all which turned out to make for a great evening adventure.
Guides, Drivers and Staff
Best guide ever!
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 28, 2025

Thank you so much for your wonderful feedback, Kimberly. I’m delighted to hear that your trip was everything you hoped for — and that the planning process felt easy and enjoyable along the way.
It was such a pleasure helping you bring your ideas to life and fine-tuning the details so you could relax and enjoy your travels.
Wishing you many more incredible adventures ahead — and I hope Australia will always hold a special place in your travel memories!
Warm regards,
Vicky

Thank you Siena for planning an amazing trip ...
Australia | Oct 5 - Oct 14, 2025

Louise
Louise H.
Newark, NJ | Reviewed on Oct 21, 2025
Thank you Siena for planning an amazing trip for us. This was my first time ever to Australia and I can’t wait to go back and see more. Everything worked out perfectly all our drivers were on time and accommodations were great. Just wanted to give you guys a heads up on the day we arrived at Pinnacle, we did have an issue trying to check in because it was a holiday there. Our driver that day was amazing. My phone wouldn’t reach out to them, and he personally dialed the number, so I was... Read more

Thank you Siena for planning an amazing trip for us. This was my first time ever to Australia and I can’t wait to go back and see more. Everything worked out perfectly all our drivers were on time and accommodations were great.

Just wanted to give you guys a heads up on the day we arrived at Pinnacle, we did have an issue trying to check in because it was a holiday there. Our driver that day was amazing. My phone wouldn’t reach out to them, and he personally dialed the number, so I was able to upload what they needed and get into their key box. He also helped with our luggage. I can’t complement him enough. What would have been a stressful situation was resolved because of him.

The only other suggestion would be to not spend so much time in the airport. I think on three occasions we were there for three hours. Especially when it’s a small airport we couldn’t even check in at one until an hour before.

Thank you again sienna for an amazing experience. We would definitely use you again. Everything was so great.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 24, 2025

Thank you so much for your wonderful feedback, Louise! I’m happy to hear you had such a great first trip to Australia and that everything went smoothly overall. I really appreciate your notes about the airport timing and check-in issue — that’s helpful insight I’ll keep in mind for future travelers. It was such a pleasure planning this trip with you!

Great service from Vicky
Australia | Sep 12 - Sep 26, 2025

L
Leslie V.
Los Angeles, CA | Reviewed on Oct 19, 2025

Vicky did an excellent job with the excursions and details of our trip. We gave her a wish list of what we wanted to see and she fulfilled it beautifully. She was always very responsive with any inquiries we made and addressed them immediately. She placed us in accommodations that were lovely and centrally located which enabled us to spend more time on our daily outings, not having to worry about transportation from place to place. I would definitely work with Vicky on any return trip to Australia!

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 20, 2025

Hi Leslie
Thank you so much for your lovely feedback. I am glad you both had such a great time and ot was all you hoped it would be.
Thank you for entrusting me with your journey
Take care and All the Best
Vicky

Australia journey late August to early September.
Australia | Aug 28 - Oct 12, 2025

Christine & John
Christine & John C.
Seattle, WA | Reviewed on Oct 16, 2025
Hi Liz, first off I would just like to say that our trip to Australia was just great. All of the plans that you made for tours and drivers went without a hitch. Everyone was on time, friendly, informative, and just fun to be with. Our time in Sydney was great, it is a beautiful city. The tour of the city and the sunset dinner cruise were great again. Everything was on time. No delays at all. Really impressed by the Opera House. The Blue Mountains are absolutely beautiful, the Echoes hotel... Read more

Hi Liz, first off I would just like to say that our trip to Australia was just great. All of the plans that you made for tours and drivers went without a hitch. Everyone was on time, friendly, informative, and just fun to be with. Our time in Sydney was great, it is a beautiful city. The tour of the city and the sunset dinner cruise were great again. Everything was on time. No delays at all. Really impressed by the Opera House. The Blue Mountains are absolutely beautiful, the Echoes hotel Spoiled us. Amazing food, staff, accommodations were comfortable and welcoming. Enjoyed walking around Kafoumba. Scenic world was very informative and fun. What I will say for some of the excursions it took some bit of driving to get there from Port Douglas. Drives were around an hour or a little more to get to The different sites that we were visiting. Outback tasting tour was fun and great, love being out in the country, yet again it was a long day and a long drive. Not sure we needed the Esplanade for a drink at the end of that day as we were tired and we were staying in a very similar setting in Port Douglas. The great barrier reef excursion was perfect. I can’t remember the name of the diving company, but they were very knowledgeable, made us feel very safe, very well informed staff which made the trip out to the reef more interesting. We had no difficulties with renting the car at the airport or returning it, although it was a little nerve-racking at the very beginning, but I think my husband did pretty well driving. I want to thank you for all the time and work you put in into planning our vacation, I think this was a once in a lifetime trip for us, but you never know. Thanks again. Christy

Hotel Review
PARKROYAL Darling Harbour
Sydney

The location was great and the breakfasts were very nice.

Authenticity & Character
Location
Close to shopping, the Harbor, Opera House and Queen Victoria Building.
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Oct 17, 2025

Dear Christy and John,
It was an absolute pleasure to work with you on this trip and I am so so happy you enjoyed it so much. Thanks for the thoughtful review.

Congratulations John for driving on "that" side of the road !! I'm sure having Christy as a co-pilot helped !

There is definitely more of Australia to see, and there is always New Zealand, Africa and Argentina which I specialize in. I will be an honour to work with you again.

Best to you and your family the rest of the year and the holidays.
Cheers
Liz

Fabulous hotels, and expert selection of tour...
Australia | Oct 4 - Oct 15, 2025

Sarah
Sarah P.
Davis, CA | Reviewed on Oct 16, 2025
Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person. The other measure of a travel agent is response to last minute issues, and once... Read more

Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person.

The other measure of a travel agent is response to last minute issues, and once again Vicky came through in a superlative fashion. Our trip plan included an all day rainforest tour in our third City, Brisbane, and by that time in the trip we just wanted to tour on our own. So I messaged Vicky, and she took care of that cancellation for us along with a refund. Much appreciated, and we were able to have a day that suited interests in town.

Everything Vicky arranged happened exactly as we planned And we will certainly recommend her and the Kim Kim team to our friends, and We will use Kim Kim, again when we need this kind of individualized travel planning.

Hotel Reviews
Royal on the Park
Brisbane

We love the retro vintage decor, but the main star is the location across the street from the botanic garden.

Authenticity & Character
Mid-Century modern furnishings in excellent condition.
Location
Cleanliness & Comfort
Our agent booked us a spa suite which included a full living room with a view of the park, in addition to a spa tub room, plus our regular hotel bedroom.
Peppers Beach Club
Port Douglas

One step out our door was a freshwater white sand Beach, which was the perfect place to relax after a day of touring.

Location
Walkable to town and the 4 Mile Beach.
Cleanliness & Comfort
Shangri-La Sydney
The Rocks

The view of the harbor and Opera House was a highlight of the trip. Terrific location in the rocks historical district.

Location
Cleanliness & Comfort
Activity Reviews
Ultimate Brisbane Walking Tour
Ultimate Brisbane Walking Tour
Brisbane

Local sauce is the new kid on the block and they try harder. The staff reached out to us immediately upon booking, and before and after the trip, which gave us a lot of confidence in their organization. Excellent overview of historic Brisbane.

Quality of Experience
Guides, Drivers and Staff
Full-Day Daintree Adventure from Port Douglas
Full-Day Daintree Adventure from Port Douglas
Port Douglas

Our guide Johnny was a long-time local who was greeted personally at every stop, And his commentary about life in tropical Queensland was very informative. The crocodile boat ride with Ernie allowed us to meet the real crocodile Hunter of Australia. You won't believe how big those male Crocs can be, from a safe distance across the river, of course.

Quality of Experience
Food
Pre-Ordered plated lunch an optional ice cream stop.
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Visiting The reef was Tom's bucket list And this tour brought us right out to the reef For the full experience. The boat ride is 90 minutes each way. I took my seasick medicine before departure each way which was a good thing. The staff used the time time of the journey out to The reef briefing Everyone on the many activities available. I am a very anxious snorkeler and they had so many expert staff members available at each step of the suiting up. I'm so glad I had that experience. However, the real way to see what's under the water is the semi-submersible which I rode twice.

Quality of Experience
Food
Full buffet lunch.
Guides, Drivers and Staff
Transport
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

Our driver and guide, helder, was quite charming and informative. Loved the zoo and being out in the mountains for a brief hike.

Quality of Experience
Food
Nice for a box lunch.
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This is a must do for visitors to Sydney since we see it so much from the outside. It was really a thrill to be on the inside of this icon of the country.

The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

This tour gave us the history and orientation to Sydney. The guide was very informative and we could everything she said and ask questions. Excellent Start to our visit to Sydney.

Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 17, 2025

Hi Sarah,

Thank you so much for your wonderful feedback! 🌏
I’m delighted to hear that you enjoyed the hotels, tours, and experiences throughout your trip. It was such a pleasure planning your journey and ensuring everything matched your interests perfectly.

I’m glad I could assist quickly with your change of plans in Brisbane — having the flexibility to make the most of each day is what travel is all about.

Thank you again for your kind words and recommendation. Wishing you many more amazing travel adventures ahead!

Warm regards,
Vicky

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