Kimkim Trip Reviews for Australia

4.9
Based on 130 ratings
Read 130 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Had a GREAT time on our trip. Thanks to Gary ...
Australia | Mar 14 - Apr 15, 2024

SANDRA
SANDRA V.
Chicago, IL | Reviewed on Apr 22, 2024
Had a GREAT time on our trip. Thanks to Gary Topic for putting together a GREAT trip for us to Australia! We had a great itinerary, our hotel locations were always close to where our activities were, our activities were almost always spot on! Gary also guided me several times when I messed up and didn't follow the itinerary and had questions!Job well done!
Our five week trip inclued Port Douglas (scuba diving on the great barrier reef, Daintree, Karunda), Cairns, Whitsundays, Eungella (Glass...
Read more

Had a GREAT time on our trip. Thanks to Gary Topic for putting together a GREAT trip for us to Australia! We had a great itinerary, our hotel locations were always close to where our activities were, our activities were almost always spot on! Gary also guided me several times when I messed up and didn't follow the itinerary and had questions!Job well done!
Our five week trip inclued Port Douglas (scuba diving on the great barrier reef, Daintree, Karunda), Cairns, Whitsundays, Eungella (Glass Mountains, fruit bats, duck billed platypus), Fraser Island, Australia Zoo, Brisbane, Byron Bay, cave diving at Fish Rock Cave, Coffs Harbor, Port Macquarie, Tasmania (Cradle Mt, Bay of Fires), Sydney (opera house, climb the Harbor Bridge, Coogee and Bundi beaches, Blue Mountains tour), Canberra, and Melborne (Phillip Island penguin tour, Great Ocean Road tour). Thanks again - great trip!

Local specialist: Gary Topic

KimKim For Travel, Liz is the Specialist for us
Australia | Apr 3 - Apr 20, 2024

Gordon
Gordon C.
Manhattan, NY | Reviewed on Apr 21, 2024
KimKim offers us great ideas and even helped us out in the middle of our trip. They kept an eye on us the entire time. and addressed any concerns we had. KimKim works with some great and knowledgeable vendors to help make the best of our experiences and excursions. Not enough can be said about Liz, our travel planner. At the very beginning of planning, we had been in touch with a few other travel companies. After talking with Liz a couple of times, there was no other companies involved. We... Read more

KimKim offers us great ideas and even helped us out in the middle of our trip. They kept an eye on us the entire time. and addressed any concerns we had. KimKim works with some great and knowledgeable vendors to help make the best of our experiences and excursions.

Not enough can be said about Liz, our travel planner. At the very beginning of planning, we had been in touch with a few other travel companies. After talking with Liz a couple of times, there was no other companies involved. We could tell she IS the expert we were going to use. She took her time, because we had never been to Australia before and wanted a good "taste" of what Australia has to offer. Australia has a lot to offer, and Liz helped us narrow down where and what we could do in 16 days.
During our travels, if we had a question, she was there to answer it or find out what could be done to correct it. Most travel agents wouldn't be there throughout a vacation to make sure we were having the experience we expected. Liz was always quick to follow up with us. We appreciate all she did throughout the entire process of planning and then executing.
Need a travel company? Use KimKim.
Neen a travel specialist? Liz is the right person and expert.

Thank you, Gordon Cable
April 3-20, 2024. Australia Trip. Sydney, Ayers Rock, and Port Douglas areas.

Hotel Reviews
Parkroyal Darling Harbour
Sydney
Authenticity & Character
Location
Great location, just off Darling Harbour. Wonderful staff. Not too far from the Opera House and The Rocks.
Staff
Extremely helpful.
Cleanliness & Comfort
Port Douglas Peninsula Boutique Hotel
Port Douglas

Located just across from the beach and a short walk to the city center. Nice pool and good breakfast. Just wish the bar area was open later.

Authenticity & Character
Very nice staff and pool area.
Location
Located across from 4 Mile Beach and walking distance into the city center.
Staff
Good, caring people.
Cleanliness & Comfort
Always short on towels. Bar closed after lunch. Bed was comfortable and had a kitchen area, which was nice to have,
Desert Gardens Hotel
Yulara

We were only there for an overnight stay. Nice facility and friendly staff. The Room were very nice and clean. Has a pool, but we didn't have time to use it. Others in the pool were enjoying it.

Authenticity & Character
The place had an Aboriginals feel to it.
Location
Close to Ayers rock
Staff
Very helpful and friendly
Cleanliness & Comfort
Clean, Updated and had all the amenities we needed.
Activity Reviews
Afternoon Panoramic Sydney Sights
Afternoon Panoramic Sydney Sights
Sydney

Driver was friendly and knew the areas we went past or stopped at. a good taste of Sydney and provided ideas ot things to do or place to go.

Quality of Experience
Guides, Drivers and Staff
Our driver was wonderful. Wish I could remember his name. Sorry...
Transport
Comfortable bus. Loved to small group.
A Night at Field of Light
A Night at Field of Light
Uluru

We had a beautiful clear night to see all of the stars. The sky just lit up. The bugs in April are quite annoying until the sun goes down. Buy a head netting to keep them off of your face. Once the sun goes down, they all disappear. Beautiful vies of Ayers Rock

Quality of Experience
The lights are spectacular. We had never seen anything like that before. The food was really good with a nice variety. Very enjoyable evening. The rest rooms need something!!
Food
good variety for everyone.
Guides, Drivers and Staff
the gentleman who gave pointed out the stars and constellations was very knowledgeable and easy to understand. The dinner staff was great,
Transport
Just a short drive from the hotels
Morning Camel to Sunrise
Morning Camel to Sunrise
Australia

What a great time riding the camels. We had the early morning ride, watching the sunrise and seeing Ayers Rock. We beat the bugs for most of the trip. Again, We suggest netting to cover your head.

Quality of Experience
We had more fun than expected. We had no idea what to expect. Just to ride a camel? Who doesn't want to do that!
Food
Just a Good cup of coffee and bread when you're finished with the ride. Enough for us.
Guides, Drivers and Staff
Our guides were very helpful and easy to talk with. Funny stories along the way. You have to do this if you're out there.
Transport
Easy pick up at the hotel and short ride to the camels
Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Had our share of rain, but that's nature. Nice area. Couldn't figure out what restaurants were going to be open because they would be open one day and closed the next. Beautiful drive from the Cairnes airport to Port Douglas along the water.

Transport
We secured our own transportation from the airport.
Hartleys Crocodile Adventures Admission and Breakfast with Koalas
Hartleys Crocodile Adventures Admission and Breakfast with Koalas
Port Douglas

So much to do. A lot of Crocs. Eating and getting up-close with the Koala bear was interesting. Many different animals and reptiles to see.

Quality of Experience
Guides, Drivers and Staff
Drivers were on time and very friendly.
Transport
Full-Day Barrier Reef & Coral Cays Boat Tour
Full-Day Barrier Reef & Coral Cays Boat Tour
Port Douglas

Had to cancel, dues to the weather. This was a bucket list for us. Was not the company's fault. Blame nature. I hate to give it a rating, but the system would let me move forward with the reviews.

Full-Day Kuranda Rail & Skyrail - Gold Class
Full-Day Kuranda Rail & Skyrail - Gold Class
Australia

Due to weather, the rail was cancelled. The sky rail was great and the views were spectacular. The waterfall was roaring, due to all the rain that had come down the previous days.

Quality of Experience
4 stars only due to the rail not running.
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

It's called Blue Mountains for a reason. The beautiful blue tones the area gives off.

Quality of Experience
The hike is beautiful, but not for out of shape people. The trails need to be marked better and the maps updated to show ALL paths and roads.
Food
had a sandwich. Could have used a couple of napkins.
Guides, Drivers and Staff
Our guide Chris was wonderful. He was very knowledgeable, friendly, and easy to talk with. Use a small group tour if you go.
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Apr 25, 2024

Thank you thank you for such amazing review. We really appreciate the feedback !! I am glad you felt like we had good ideas and we were able to support you during the trip.

It was very nice to work with you all, and I truly hope we can have the opportunity to work together again. I know you had some weather that affected your snorkeling and I only wish I had control over the weather :) But that one is tough..

Thank you again and hope to work with you again.
Cheers
Liz

This was our first experience with Kikmim, fo...
Australia | Apr 2 - Apr 8, 2024

Hongping
Hongping R.
Seattle, WA | Reviewed on Apr 15, 2024
This was our first experience with Kikmim, following directly on their Exploring 6-days Australia tour. My husband and I are delighted to give Vicky at Kimkim an "excellent" rating on this tour. From initial contact, to booking, to superb coordination by the tour organizers, the excellent knowledge and wonderful humor of our guides, and the selection of tour sites, the trip was organized and run smoothly and with the interests and comfort of the participants always kept in mind. They are by... Read more

This was our first experience with Kikmim, following directly on their Exploring 6-days Australia tour. My husband and I are delighted to give Vicky at Kimkim an "excellent" rating on this tour. From initial contact, to booking, to superb coordination by the tour organizers, the excellent knowledge and wonderful humor of our guides, and the selection of tour sites, the trip was organized and run smoothly and with the interests and comfort of the participants always kept in mind. They are by far the best tour operator we have traveled with.

Hotel Reviews
Vibe Hotel
Melbourne

Location is very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel
Sydney

Good location.

Authenticity & Character
Location
Cleanliness & Comfort
Holiday Inn Cairns Harbourside, an IHG Hotel
Cairns North

Little bit far from the pier and downtown areas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Great Ocean Road Scenic Tour
Great Ocean Road Scenic Tour
Melbourne

Amazing tour and fabulous experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Kickstart Tour: Melbourne
Private City Kickstart Tour: Melbourne
Melbourne

Our tour was cancelled without a notice.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Apr 16, 2024

Thanks so much Hongping,
It was a pleasure planning your trip, and I am so glad you managed to experience so much in such a short time. All the Best, Vicky

Our new favorite way to travel!
Australia | Mar 30 - Apr 12, 2024

D
Divya T.
Seattle, WA | Reviewed on Apr 15, 2024
I don't know what we would have done without Vicky! When we started, we only knew we wanted to go to Australia, and nothing much else. Right from deciding which cities to visit all the way to rebooking our flights and hotels during our trip when we had an unexpected interruption, Vicky was along with us every step of the way, patiently helping us refine our plan and promptly making all the arrangements. She gave us valuable advice on the logistics of traveling with a child - where to rent... Read more

I don't know what we would have done without Vicky! When we started, we only knew we wanted to go to Australia, and nothing much else. Right from deciding which cities to visit all the way to rebooking our flights and hotels during our trip when we had an unexpected interruption, Vicky was along with us every step of the way, patiently helping us refine our plan and promptly making all the arrangements. She gave us valuable advice on the logistics of traveling with a child - where to rent strollers, what type of cookies she might like etc. The hotels were all in great locations with access to groceries as well as tourist attractions. Each hotel has a refrigerator stocked with milk, which was such a thoughtful touch.

This is the first time we've used a travel booking company and the experience was well worth it! The process of using kimkim was really natural. There was no pressure to commit so we had time to explore whether the process would work for us. The chat-based interface is its best feature, because it made the trip planning really lightweight.

Hotel Reviews
Mantra on Kent
Sydney

The location is great - with access to a convenience store and larger grocery store within reasonable walking distance. There are many attractions nearby - Hyde Park, Queen Victoria Building, Town Hall, Darling Harbor and the main shopping districts. There are tons of swanky coffee shops nearby as well. The breakfast is basic but good. Not much variety, but there are lots of eateries within walking distance.

Authenticity & Character
Location
We stayed in two rooms - one faced darling harbor and the other faced the city with a view of the atrium of the Queen Victoria Building. So, everything is very close by.
Staff
Cleanliness & Comfort
Vision Cairns Holiday Apartments
Cairns

We had a large balcony with a view of the bay. Very close to Muddy's Playground and Muddy's Cafe, which are both very child friendly. The boardwalk is just off the building, which leads to many restaurants and other attractions. The bedding was very comfortable and the apartment was very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara

There's not many accommodation options in Yulara - but Sails is the best. The morning breakfast buffet was huge and satisfying. The restaurants on site have limited vegetarian dishes, so after a few meals, it gets repetitive. However, its a 2 minute walk to the town square where there's an IGA and other conveniences.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
1 Day Uluru with Sunset BBQ - Start/End in Ayers Rock
1 Day Uluru with Sunset BBQ - Start/End in Ayers Rock
Uluru
Food
The trip advertised "fruit and snacks". The only thing that was given was an apple. The bbq has lot of vegetarian options, but they were constantly attacked by flies which make it less appetizing.
Guides, Drivers and Staff
The guide was not a good narrator/storyteller, so I really didn't follow most of the aboriginal stories or significance of Uluru, which is a shame.
Transport
Kuranda Scenic Railway and Skyrail Rainforest Cableway
Kuranda Scenic Railway and Skyrail Rainforest Cableway
Cairns

The cableway is great going in and the train is great coming back out (you can take a nap). The butterfly park was good but not really that spectacular. We skipped Reforestation.

Quality of Experience
Guides, Drivers and Staff
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney

We say the harbor and the opera house from multiple vantage points. Bondi beach was way better than I had imagined. The guide/driver was very knowledgeable and gave us ample time of flexibility.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunlover Reef Cruises Cairns Great Barrier Reef Experience  (departs Cairns)
Sunlover Reef Cruises Cairns Great Barrier Reef Experience (departs Cairns)
Australia

This was definitely the highlight of our trip because for the first time we saw corals that were thriving! Once the catamaran docks at the pontoon, you have 4 hours to do anything - take a semi-submersible boat tour, snorkel, guided snorkeling, first time diving etc. It can get crowded at times.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Apr 15, 2024

Hi Divya
Thanks for your feedback, I am so glad you enjoyed the booking process and your time in Australia. It was such a pleasure creating your trip and helping where I could to ensure you made the most of your time here, and that your little one had a great time too.
Thanks again,
Vicky

Vicky was very helpful when we had an issue w...
Australia | Mar 26 - Apr 2, 2024

Margie
Margie H.
Arvada, CO | Reviewed on Apr 09, 2024
Vicky was very helpful when we had an issue with a hotel that was sub par. All the tour guides we had were great, we felt so welcomed, entertained & learned so much about the land people & culture of Australia. Such wonderful, friendly people! However I need the following information to send to my Insurance Co. To try & get a refund for the Reef Palms Hotel Booking Confirmation from your Travel Supplier
Proof of refunds/credits (Any coresspondance saying they won't refund?)
Proof of...
Read more

Vicky was very helpful when we had an issue with a hotel that was sub par. All the tour guides we had were great, we felt so welcomed, entertained & learned so much about the land people & culture of Australia. Such wonderful, friendly people! However I need the following information to send to my Insurance Co. To try & get a refund for the Reef Palms Hotel Booking Confirmation from your Travel Supplier
Proof of refunds/credits (Any coresspondance saying they won't refund?)
Proof of Payment for Claimed Expenses (I need this)
Accident, incident, or police report: (I can fill out)
Evidence of Damage to home/destination and evidence of event ( I will do)
Photos (Which I have)

Hotel Reviews
Medusa Boutique Hotel
Sydney

Very quaint boutique hotel in a lively neighborhood, close enough to a train or a bus to get anywhere. Enjoy our stay there, highly recommend.

Authenticity & Character
Location
Great neighborhood, close to public transportation.
Staff
Cleanliness & Comfort
Reef Palms Motel
Cairns

Right after we checked in the manager left before we saw the room, on fist sight the couch had a rip, the A/C was off &?it was sweltering in the room, the sliding door was open, when we tried to close it to get the A/C going it wouldn’t lock or shut properly. They only had one plate & cup in the kitchen for two people. The bathroom had mold. We went back to the desk to complain & the manager was gone & office locked. My husband was able to get into our room from the deck due to sliding door not locking & there was no lock box to hide valuables when we were out of the hotel. We refused to stay. This is not a 3 star place more like a 1 or 2 star.

Authenticity & Character
Everything, especially their rating system.
Location
Had to walk a log way to find a restaurant that was open.
Staff
They could refund our money!!!!
Cleanliness & Comfort
Everything, clean it up, fix doors new couch, more kitchen supplies.
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Enjoyed the informative tour..

Quality of Experience
Guides, Drivers and Staff
Transport
The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

Fascinating experience to learn about the beginning of Sydney’s history with the Convicts.

Quality of Experience
Fascinating history of the conflicts and all they did to make it a city.
Guides, Drivers and Staff
Our guide was so knowledgeable
Transport
Silverswift to the Outer Barrier Reef - ex Cairns
Silverswift to the Outer Barrier Reef - ex Cairns
Australia

It was always a bucket list to see the Barrier Reef.

Quality of Experience
Once in a life-time experience
Food
They had a good variety for everyone.
Guides, Drivers and Staff
They helped us when we’re sick, feed us great food, taught us about the reef
Transport
It was so choppy, otherwise a great day.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Apr 10, 2024

Hi Margie,
Thanks for your feedback. I am glad you enjoyed Australia and our people and hospitality. I will pass your feedback on to our partners and guides too.
I will let you know when I have more feedback on the sub-standard Hotel
Thanks again,
Vicky

Gary was amazing helping us plan our trip to ...
Australia | Mar 15 - Mar 21, 2024

C
carol g.
Cape Coral, FL | Reviewed on Apr 08, 2024
Gary was amazing helping us plan our trip to Western Australia what a beautiful country Read more

Gary was amazing helping us plan our trip to Western Australia what a beautiful country

Hotel Review
Novotel Perth Langley
Perth

Close to everything we wanted to do the staff was friends and very helpful

Authenticity & Character
Staff
Location
Walking to city and buses pick up
Staff
All staff
Cleanliness & Comfort
Activity Reviews
Explore Rottnest Island by bike
Explore Rottnest Island by bike
Australia

Beautiful beaches and laid back fun food great

Quality of Experience
Beaches
Perth Swan River Dinner Cruise
Perth Swan River Dinner Cruise
Perth

Loved see the city from the water

Wave Rock, York, Wildflowers & Aboriginal Cultural Tour
Wave Rock, York, Wildflowers & Aboriginal Cultural Tour
Perth

This rock is really cool go see it

Pinnacle Stargazing Tour
Pinnacle Stargazing Tour
Perth

Amazing to see

Perth Arcades and Laneways Walking Tour
Perth Arcades and Laneways Walking Tour
Perth

Lots of good information and history

Local specialist: Gary Topic

AMAZING 21 Days in NZ and AUS
Australia | Mar 4 - Mar 24, 2024

L
Lisa R.
Ashburn, VA | Reviewed on Apr 04, 2024
Asko planned a wonderful trip - 1 week in New Zealand and 2 weeks in Australia. It was tremendously helpful to have someone who is familiar with the countries design the itinerary and book the between/within country travel needs. Things went much more smoothly than if we had to figure all of the details out ourselves. The schedule was designed in a considerate manner, allowing us time to explore cities on our own and participate in wonderful, scheduled activities. He selected activities that... Read more

Asko planned a wonderful trip - 1 week in New Zealand and 2 weeks in Australia. It was tremendously helpful to have someone who is familiar with the countries design the itinerary and book the between/within country travel needs. Things went much more smoothly than if we had to figure all of the details out ourselves. The schedule was designed in a considerate manner, allowing us time to explore cities on our own and participate in wonderful, scheduled activities. He selected activities that my mother and I thoroughly enjoyed and may not have chosen or even known about if we hadn't used kimkim. Something that was really helpful was that most of the hotels Asko booked had a free breakfast, which allowed us to easily fuel up before long days of adventure. Asko was prompt in answering questions and was very responsive when we encountered one glitch that was not the fault of Asko, kimkim, or us, which we appreciated.

Hotel Reviews
Sudima Auckland City
Auckland

Beautiful facility. Absolutely delicious breakfast buffet. Very nice and helpful staff.

Pacific Hotel Cairns
Cairns
Authenticity & Character
Nothing to improve, but it was not remarkable for charm/culture/authenticity
Location
Staff
Cleanliness & Comfort
Vibe Hotel
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apollo Bay apartments
APOLLO BAY
Authenticity & Character
Location
Walking distance to the shops and cafes.
Cleanliness & Comfort
Very spacious and comfortable. Having balconies was nice.
Desert Garden Hotel
Uluru
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amora Hotel Jamison Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Knightsbridge Court Motor Lodge
Blenheim
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Wellington
Wellington
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Apr 04, 2024

Hi Lisa,

It was a pleasure helping you plan your trip. Thank you for the feedback, and I'm glad to hear you enjoyed it!

Excellent South Australian Trip
Australia | Mar 20 - Apr 3, 2024

Annette
Annette F.
New Zealand | Reviewed on Apr 04, 2024
This is the second time that Ruth has organised an amazing trip for us. We cannot recommend her Australian trips enough. Read more

This is the second time that Ruth has organised an amazing trip for us. We cannot recommend her Australian trips enough.

Hotel Reviews
Barossa Shiraz Estate
Lyndoch

Fantastic place to stay, great location and beautiful surroundings in a private vineyard. Wonderful local provisions provided and super comfortable bed.

Authenticity & Character
Stand alone period villa
Location
5 minutes out of a small country town and local eating places
Cleanliness & Comfort
Everything immaculate and very comfortable
Wilpena Pound Resort
Flinders Ranges

Great staff, excellent food. Really good value for food and drink. Good family place. Loved the tours on offer

Authenticity & Character
Very suited to the location,
Location
50 kms from the nearest town, stunning scenery. Set in the bush
Staff
Staff in the restaurant and bar were really accommodating. And the local tour guides excellent
Cleanliness & Comfort
We struggled with the ants in our room.
Clare Country Club
Clare

Lovely hotel, it was a shame that the hotel restaurant was closed over a holiday weekend.

Authenticity & Character
Sited by a lake and a golf course. Lots of birdlife
Location
Not far from Clare town and surrounded by excellent wineries
Staff
Loved the barmaid but can't remember her name!
Cleanliness & Comfort
Very comfortable bed and very clean
Crown Plaza Adelaide
Adelaide

Fantastic room on the 15th floor, beautiful night views of Adelaide

Location
Lots of eating and drinking places close by if you're not going to eat in the hotel restaurant
Staff
Very helpful and polite reception staff
Cleanliness & Comfort
Wonderful bed and bedding. Beautiful restful room and a decent shower
Activity Reviews
Drop off Rental Car
Adelaide

Easy to find for pick up and drop off

Guides, Drivers and Staff
All the guides on the tours at Wilpena outdoor do a wonderful job explaining the geology and cultural aspects of their environment
Morning Time Travel & Gorgeous Gorges Tour
Morning Time Travel & Gorgeous Gorges Tour
Flinders Ranges

Jackie was our guide and we thought she was really informative and interesting.

Afternoon Sacred Canyon - Yura Mulka - Cultural Walk
Afternoon Sacred Canyon - Yura Mulka - Cultural Walk
Flinders Ranges

Excellent tour with a local guide who explained the significance of the drawings in the canyon and told stories about his people in a quiet way. Really enjoyed this tour

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 06, 2024

It was my absolute pleasure working with you again!

Tripof a lifetime to Australia
Australia | Feb 11 - Mar 1, 2024

A
Anne F.
Canada | Reviewed on Mar 29, 2024
We recently returned from a trip to Australia. I did a lot of research in anticipation, but at a certain point the logistics were becoming unmanageable so I reached out to Kim Kim. Paula our agent did a bang up job of translating our travel style and desired locations into two weeks of amazing sightseeing tours. Our accommodations were all solid picks and it was was a relief to have our flights and transfers all taken care of. It's hard to pick a highlight because each was special in its... Read more

We recently returned from a trip to Australia. I did a lot of research in anticipation, but at a certain point the logistics were becoming unmanageable so I reached out to Kim Kim. Paula our agent did a bang up job of translating our travel style and desired locations into two weeks of amazing sightseeing tours. Our accommodations were all solid picks and it was was a relief to have our flights and transfers all taken care of.

It's hard to pick a highlight because each was special in its own way. In Melbourne we explored back alleys on a foodie walking tour, the perimeter by bike, and the Great Ocean Road with a small group in a coach. Near Adelaide we spotted all sorts of wildlife with a 2-day trip to Kangaroo Island, getting amazingly close to koalas, seals, and birds of all kinds. In Cairns our excursion to the Great Barrier Reef accommodated the various abilities of our family to dive and snorkel among the spectacular fish. While the Daintree are is still recovering from a devastating cyclone, we were still able to visit the ancient rainforest and encounter crocs and cassowaries.

Overall a rewarding experience - would recommend KimKim for any extended trip.

Hotel Reviews
Mercure Melbourne Southbank
Southbank

My family of three stayed five nights at this highrise hotel south of the river. Mercure is a reliable brand - the rooms were impeccable; the hotel coffee bar made breakfast simple adn easy. The location is handy to many great restaurants and the arts district. Just across the river you can catch several free CBD trams to get around the downtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adabco Boutique Hotel
Adelaide

Our family of three stayed three nights at the Adabco. It's less of a "boutique" hotel than a small conference centre created out of a former boys boarding school. The rooms are on the small side and the decor a wee bit tired, though quite clean. On the other hand, each floor has a full kitchen and eating area, while the ground floor has several large meeting rooms. The staff was amazing, esp around early and late arrivals/departures. Location is just outside the main downtown area, but still withing walking distance of the Central Market food court, the Botanic Gardens, and shopping / dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay Village Tropical Retreat & Apartments
Cairns, QLD

Our family of three stayed for five nights. We were upgraded to one of their apartment units, which really helped for our longer stay (and young adult daughter's privacy!). Somewhat modest, but well equipped and perfect for our needs - bonus was a small apartment complex pool, which helped on the hot humid summer days. Location was a couple of blocks from the waterfront boardwalk, just outside the main downtown area, and about a 15-minute walk to the harbour. Although we didn't take it, the bus route to the beaches north of the city runs right past it. Also a short walk to convenience stores and cafes. One bonus was the authentic Balinese restaurant on site, which produced a memorable rijstafel for us. Staff was lovely and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Best of Melbourne by Bike
Afternoon Best of Melbourne by Bike
Melbourne

We joined a group of ten to explore the perimeter of the CBD. As we made our way from the port to the Botanic Gardens, the sports complexes, the inner suburbs, and the State Library, among other sites, our enthusiastic guide stopped to give us bits of Australian and Melbourne history. We had two snack stops along the way. The tour went at a good pace for the varying abilities of the group and the intense heat of the February summer day. The bikes were n excellent condition and easy to ride. Our guide made sure we were all safe as we navigated traffic. A great way to explore beyond what you could reach on foot in the same amount of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

We joined a small coach tour with Oceania Tours for a long but rewarding day. Trying to cover the Great Ocean Road in one day is going to be a whirlwind no matter what, as well as a race to get ahead of the many full size coaches all going to the same stops at the same time. Luckily we had a nimble van driven by our amazing guide who was not only able to stay a step ahead, but also take us off the beaten path to where the larger coaches can't reach. We first wound past incredible views of the "surf" beaches, stopping to catch a glimpse of koalas in their tree habitats. We had lunch in Apollo Bay, with a short visit to put our toes in the ocean. We finished with a somewhat crowded stop at the Twelve Apostles rock formation and a short exploration of neighbouring formations, all the while getting lots of great stories about the unfortunate folks who had washed up on these inhospitable shores centuries ago. In between was my favourite part - a visit to the ancient rainforest of the Otway Ranges, one of the last original sites of untouched wilderness in Australia. We got a final bonus stop to view a huge flock of white cockatoos. Our guide was very knowledgeable about each area's natural and cultural history. She was very accommodating of the group's varying walking abilities. She also supplied an enjoyable Aussie soundtrack for the trip, which helped make the long drive back fun. Would recommend!

Quality of Experience
Food
Don't eat at the pub
Guides, Drivers and Staff
Transport
Afternoon Melbourne Foodie Discovery Tour
Afternoon Melbourne Foodie Discovery Tour
Melbourne

Why not kill two birds with one stone? You can join this Walk Melbourne Tours backstreet crawl to discover the many alleyways of Melbourne and have some great food at the same time! Our guide was a long time Melbourne resident eager to let us in on the secret spaces of her city. We learned about the origin of alleys and how they were planned as integral part of the original city - and have since morphed into nooks with lots of tiny but respectable cafes, boutiques, and lots of fascinating street art. We found a hidden art deco gem, a few converted industrial spaces, and stayed protected from the harsh afternoon sun. Our food adventure took us around the globe and through several small but satisfying courses, including of course Melbourne's famous coffee. Our group was small enough we bonded quite well and even hung out for drinks at the end. Even for those coming from big cities, it would have been tricky find our way through the maze of alleys on our own and to suss out the best places to stop. Very much worth doing!

Quality of Experience
Guides, Drivers and Staff
2D/1N Highlights of Kangaroo Is Cruise/Cruise(Shared Small Group Tour)
2D/1N Highlights of Kangaroo Is Cruise/Cruise(Shared Small Group Tour)
Australia

Our family of three started the tour from our hotel. Our bus driver was very punctual picking us up at 6.15 ahead of getting folks at the bus station. The 90 minute ride to the ferry docks was filled with lots of useful info about the countryside we were travelling through. The ferry itself was modern, with lots of comfortable seating, toilets, and even a bar to keep everyone happy for the 45-minute crossing. Once we got to Kangaroo Island, we lucked out and were the only ones on this small group trip, so we were able to get a bit of a private tour. Our mini-coach made several stops to do short walks both inland and at the sea shore, our guide pointing out wildlife along the way and talking about how the wildfires of 2020 had affected this island. Lunch was a fun picnic in a secluded riverside BBQ area. The highlight of the day was definitely the seal sanctuary, where a certified ranger brought us down to the beach where we could see the seals relatively close up, lounging in their natural habitat. On the way to our hotel, after visiting eucalyptus and honey farms, we stopped at a gin distillery (at our request), where we got to see a koala right above our heads. Our accommodation at the Mercure at American River was amazing - a very comfortable room in a serene and beautiful setting right on the water, where we could watch the sunrise and many birds, as well as go on short walks in the surrounding area. Dinner there was very good as well. Day Two we stopped at some more beautiful beaches, explored the incredible Remarkable Rocks formation, and saw the sea lion colony below the cliffs, plus enjoyed another picnic lunch. The dinner time ferry ride and long bus trip home got us back well after dark, but we ended up sleeping on the bus anyway after two long days of sunny sightseeing. Taking two days and a small coach to see the island was a great way to get around and see almost everything. Definitely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Dolphin Sanctuary Guided Eco Kayak Tour
Morning Dolphin Sanctuary Guided Eco Kayak Tour
Adelaide

The tour started in the remote port area of Adelaide. Our kayaking guides made sure we were well sunscreened and hydrated before taking us out in double boats. We paddled around a calm area of the port, exploring mangroves and a couple of old shipwrecks lying the shallow water. We saw many birds, but it wasn't until we were almost back to shore that we spotted out dolphins - a whole little family coming through, right past us. It was a long wait, but worth the effort! This trip is suitable for people of all ages and abilities, even if you have never kayaked before.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Kuranda Rainforest Tour
Full-Day Kuranda Rainforest Tour
Australia

We had been expecting a ride on the famous Kuranda Scenic Railway, but the tracks had been washed out during a December cyclone, so the company had to readjust the tour. Instead, we were taken from our hotel by coach to a "Rainforestaion" about half way up the mountain, followed by another coach ride after lunch to the village of Kuranda at the top, then a gondola ride back down. We weren't expecting much (in fact we worried the whole thing was a Disney-fied version of Australia) , but the Rainforestation turned out to be a fun morning. We got to see several wild animals up close in the refuge section, including a cassowary, several friendly wallabies, koalas, snakes, Tasmanian devils, and two massive crocodiles - we were lucky to witness croc feeding time and learn a very healthy fear of these prehistoric beasts. We also got to learn about Aboriginal traditions, watch spear throwing and dancing demonstrations, and try our hand at boomerang throwing. We also learned about the rainforest in during a ride in an amphibious army "duck" vehicle. Lunch was a nice though unremarkable buffet. Kuranda village includes a main street and "village" of various artisan vendors, which we didn't spend much time in. There is also the original hippie Kuranda village, with lots of little kiosks built into the hillside at all angles, which was more fun to explore. We decided to spend our time taking a short hike though the forest before catching the gondola back to the bottom. The trail was well marked and easy to follow. For the gondola ride there is an app to download and listen to - we managed to mis-load it, so didn't get the full experience, though the view is spectacular no matter what. We did get off at the two stops on the way down to see and hear the incredible waterfalls. Once at the bottom we got a coach ride back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Reef + 2 Certified Dives (all equipment included)
Full Day Outer Reef + 2 Certified Dives (all equipment included)
Australia

Two of our group scuba dives, the other one doesn't so we needed a trip that could accommodate everyone. Reef Magic turned out to be great for all of us. Their comfortable boat took us out to their private pontoon on the reef. At the reef, there was an area roped off for snorkelling. There was lots of equipment for everyone, so although many folks rushed to grab suits and snorkels, you could also take your time and not worry about missing out. They encouraged everyone to try it, even the non swimmers, whom they offered life jackets and pool floaties to help with buoyancy. They even supplied special suits to protect folks form jelly fish stings, common in February. For scuba newbies there was a Discover Scuba option, which was also a very safe way to get folks in the deeper water. For those not getting into the water there was a glass observation deck and even a "semi-submersible" little boat ride my daughter went on after scuba diving. My two scuba dives were well led; my husband's snorkel safari was also fun. While the dives weren't the most adventurous, they were a good length and we saw lots of amazing sea life. The staff included marine biologists who gave demonstrations and did a fun and informational fish feeding. Lunch was a very good buffet, again with lots of food for all. The staff on the boat were excellent at taking care of us and our safety and managing the needs of a huge crowd of folks. The only thing that sort of ruined our day were the really rude group of tourists who made us move our gear bags and then later stole our seats. Overall a great way to access the reef in a safe and enjoyable way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Full-Day Daintree Rainforest Tour & 4WD Adventure
Full-Day Daintree Rainforest Tour & 4WD Adventure
Cairns

The regular Billy Tea Safari tour was edited somewhat owing to several roads having been washed out during a cyclone in December. Nevertheless, we explored quite a bit and got a full sense of the rainforest and its inhabitants. Our guide was a local who was passionate and very knowledgeable about nature. On the long drive from our hotel in Cairns to the edge of the Daintree we learned a lot about the flora and fauna, as well as the impact of the cyclone on the area, its industries and residents. Among the various stops, we got a fabulous view from near the top of the mountain (after a vertigo-inducing set of switchbacks getting up there), a river boat crossing where we attempted spot crocs, a short walk along a riverside boardwalk to see ancient ferns and gushing waterfalls (and spiders!), and a chance meeting with a wild cassowary. We enjoyed delicious lunch at the Heritage Inn, where we also had a cool dip in a crocodile-free water hole. Later in the afternoon we got homemade ice cream at a small plantation that grows its own tropical fruit. The drive home featured lots of great Aussie rock tunes.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 29, 2024

Wow, Anne!! What a fantastic review. THANK YOU SO MUCH! Your detailed review and feedback are very much appreciated. It truly enjoyed working with you and planning your family vacation. I loved all the pictures you sent me, too. If you ever plan on visiting another part of the South Pacific, you know who to call. Thank you again and keep in touch!
Cheers,
Paula

Five fabulous days in Palm Cove
Australia | Mar 23 - Mar 28, 2024

C
Cheryl P.
Cedar Park, TX | Reviewed on Mar 29, 2024
Our entire 5 day stay in Palm Cove and all the activities we did was superb. Kerrie and Gary did a fabulous job with the planning of our trip. Gary picked up where Kerrie left off and was awesome. He listened to all our needs and wants and made them happen. Our only glitch was we were signed up for an aboriginal art experience which ( we really didn’t want to do) and it got cancelled and replaced with an aboriginal spear crabbing experience- which was great. So happy this part of the trip... Read more

Our entire 5 day stay in Palm Cove and all the activities we did was superb. Kerrie and Gary did a fabulous job with the planning of our trip. Gary picked up where Kerrie left off and was awesome. He listened to all our needs and wants and made them happen. Our only glitch was we were signed up for an aboriginal art experience which ( we really didn’t want to do) and it got cancelled and replaced with an aboriginal spear crabbing experience- which was great. So happy this part of the trip turned out the way it did. All of the tour companies were great , very organized, on time and staff so kind and helpful. Overall extremely positive experience planning this portion of our trip! Thank you so much to all involved

Hotel Review
Peppers Beach Club & Spa Palm Cove
Palm Cove
Authenticity & Character
Location
Great location. Right across from beach and can walk to several restaurants for dinner
Staff
Manger knew us by name!
Cleanliness & Comfort
Activity Review
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

This day was amazing. I was apprehensive about snorkeling as I had a previous bad experience. The crew that went out with us were so patient and helpful. Basically if you wanted a crew member would escort you out to reef , take you around to different locations and then return you to boat. It totally put me at ease and made my snorkeling experience so enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

It was great working with Vicky planning our ...
Australia | Mar 3 - Mar 20, 2024

Deanna
Deanna B.
Federal Way, WA | Reviewed on Mar 26, 2024
It was great working with Vicky planning our Australia/New Zealand trip. Vicky is very knowledgeable about the areas we visited and was available for us every step of the way both in planning and during our trip. Communication was very easy with the KimKim chat function and response time from Vicky was always very timely. Vicky helped arrange some of our tours (as we left some days open to allow flexibility to choose tours or things to do after we arrived), airport transportation, flights... Read more

It was great working with Vicky planning our Australia/New Zealand trip. Vicky is very knowledgeable about the areas we visited and was available for us every step of the way both in planning and during our trip. Communication was very easy with the KimKim chat function and response time from Vicky was always very timely. Vicky helped arrange some of our tours (as we left some days open to allow flexibility to choose tours or things to do after we arrived), airport transportation, flights and accommodations. After a quick 24 hours in Fiji, we started our New Zealand adventure in Auckland. We landed in Auckland and were promptly greeted by our driver, who delivered us to our accommodations. The Adina Apt Hotel Britomart was conveniently located within walking distance to some great restaurants and coffee shops, grocery store, Britomart Shopping Centre, Takutai Square and the Harbour where the cruise ship port is. Most notably, our favorite dinner here was at Amano, which also has an amazing bakery attached and favorite coffee shop was 1920's Cafe. We were able to walk to Auckland Domain, a park which led us to some great gardens, the Auckland War Memorial Museum and then down into the city where we visited the Auckland Sky Tower. Day 3 in Auckland we had a Private Full Day Rotorua Tour booked. Our driver arrived on time that morning at the hotel with plans to take us to Te Puia Geothermal and Maori Cultural Experience and Kiwi House, a brief stop at the Redwood Forest for a 30 min walk and then a visit to the Skyline Gondola for some great views from above. We really enjoyed TePuia and learning about the Maori culture. My only regret in Auckland is not getting to book a trip to The Waitomo Gloworm Caves.
Day 4 took us from Auckland to Queenstown, South NZ. The flight into Queenstown was amazing. Flying in between the mountain's surrounding Lake Wakatipu was so scenic. We were again promptly met by our driver and delivered to Heritage Queenstown Hotel. Located up on the hill, it made for great exercise going to and from into town for shopping and dinners. Our first night there we promptly booked the steamship cruise to Walter Peak Farm, where we enjoyed a delicious BBQ dinner at sunset, and sheep shearing show. I highly recommend the TSS Earnslaw Cruise and BBQ Dinner tour. The ship itself is pretty neat too. The town of Queenstown is great! Lots of great restaurants and shopping. Fergburger is a must (the long line goes fast), as well as Patagonia Ice Cream and Chocolatier. Vicky arranged the best MIlford Sound Fly, Cruise, Fly tour with Air Milford. Tom, our pilot, was great! We can't say enough good things about this tour! It's a must when in Queenstown. The views were awesome!! Great experience! We also visited the Skyline Gondola here too for more amazing views.
Day 7 took us from Queenstown, NZ to Sydney, Australia. Our driver Osman sent us a text notifying us that he was waiting outside in the pick-up area. We arrived at the Pullman Hyde Park Hotel. This was another hotel that was in a good location, with great views of the city and Hyde Park (it's beautiful by the way) and walking distance to everything we wanted to do including the Botanical Gardens. Although I think if we were to go back, I might book a hotel near Sydney Harbour for water views and closer to more restaurant choices. We were told we should check out The Rocks weekend market and we had a great time shopping there. Highly recommend this to other travelers. Great vendors, lots of great local made gifts, jewelry and art. We also enjoyed high tea at The Tea Cosy and the Sydney Sky Tower. Vicky booked us a great Hunter Valley Tour for day 10. Another all-day private tour where our driver took us to a great little breakfast spot at the marina on the Hawkesbury River, then gave us 2 options for places to experience koalas and kangaroos. We ended picking The Australian Reptile Park. What a treat! Not only did he get a great price for entry, but also for a one-on-one koala experience. We finished off the day with a wine tasting at Pepper Tree Winery and great lunch at another local winery called Ben Ean Cellars. A few additional tours we booked on our own while in Sydney that we highly recommend are the Sidney Opera House, a private Sydney Harbour Night Cruise with Sydney Luxury Cruise, (Stephan our Skipper was an awesome guide) and lastly a sunrise hot air balloon ride with breakfast over Camden Valley with Balloon Aloft. All of the crew with Balloon Aloft were great!
Day 11 we headed to Ayers Rock by flight. We loved, loved, loved Uluru. What a great location to take a breather between big city adventures. Being in the desert away from the hustle and bustle was just what we needed. We were shuttled by air-conditioned large shuttle bus to Sails in the Desert. I should probably mention the FLIES, there are a lot of them, but it was a small price to pay for the amazing time we had. Buy the fly net at the hotel lobby desk. It's worth it. Loved some of the shops in the Town Square, we found some of our best souvenirs there. We were able to do our laundry at the resort. Vicky booked our Sunset Uluru Experience with BBQ dinner, and it was awesome. We stopped at the Anangu Cultural Center before heading over to watch the sunset on Uluru with drinks and appetizers, then off to the dinner set up. After dinner the lights went out for the most amazing stargazing experience. The next morning, we booked ourselves on the AATKings Sunrise Field of Lights tour which was also amazing. Our only regret was not having an extra night there and experiencing Kata Juta.
Day 13 We arrived in Melbourne via flight. Our driver was timely and delivered us to the Novotel Melbourne Central.
In Melbourne we enjoyed The Sky Deck for overhead views and all the cool alleyways where you will find some great cafes and gelato shops and even some cool street art. Our best meals were at Palermo's and Red Spice Road both done family style to get a good taste of it all. A visit to Haigh's Chocolates was a must too. We booked a couple tours on our own and loved them both. Loved the Great Ocean Road and 12 Apostles tour through Wildlife Tours. Steve, our guide was really great!! If offered, do the helicopter over 12 Apostles. It's worth it! Our grand finale tour was booked on our last night at the recommendation of another traveler. it sells out fast, so do the Penguin Parade with the bonus of a stop at Brighton Beach and Moonlit Sanctuary (which was ok, but good for a bite to eat and some really pretty birds). We did ours through Go West Tours and Bree was awesome!
Our trip truly was amazing. All of our tour guides and drivers were great. All transportation vans were of good quality and showed up on time. I highly recommend Vicky and the services that Kim Kim provides. Thank you so much Vicky! This was the best itinerary! Our family came back with so many great memories.

Hotel Reviews
Adina Apartment Hotel Auckland Britomart
Auckland

Great Location. Within walking distance to the Britomart, the cruise ship port and some really great shopping and coffee shops. The room was comfortable but just ok. Our shower had some mildew in it and the kitchen was lacking in utensils. We only had 1 fork, fortunately most of the eating we did was out. The hotel lobby was good and had a restaurant for breakfasts and late-night eating too.

Authenticity & Character
Location
Staff
friendliness
Cleanliness & Comfort
shower had mildew, kitchen utensils were missing, only 1 fork
Heritage Queenstown
Queenstown

Great location. Within walking distance to all things downtown (if you don't mind hills), though plenty of local transportation available. Breakfast buffet was ok. Hotel was clean and beautifully decorated.

Authenticity & Character
Nicely decorated and fit the environment
Location
We love the town of Queenstown and found the walk both down the street and through the trail enjoyable!
Staff
Friendly and helpful!
Cleanliness & Comfort
Very clean rooms and lobby
Sails In The Desert
Yulara

Though you can tell the buildings are older they are well maintained for the nature of the environment, like the heat and the bugs outside. They are beautifully decorated inside and very clean. We enjoyed the pool and the ease of walking to the Town Square. It was nice having laundry facilities available to use.

Authenticity & Character
I love the decore using the Anangu dot paintings and I love the options in the gift shop.
Location
Closeness to town square and the tour operators pick up there and Uluru is not far. The views are great too!!
Staff
The service was fantastic at check in and in the gift shop. They cool towels offered and the cool drink at check in were a plus!
Cleanliness & Comfort
Loved the bathroom tile and shower. Beds were comfy!
Activity Reviews
Private Full-Day Rotorua Tour
Private Full-Day Rotorua Tour
Auckland

The Visit to Te Puia and the Maori Cultural Experience were the highlight.

Quality of Experience
The Maori Cultural Experience
Guides, Drivers and Staff
Very kind and timely.
Transport
comfortable van
Milford Sounds - Fly / Nature Cruise / Fly - 9.30am includes morning tea
Milford Sounds - Fly / Nature Cruise / Fly - 9.30am includes morning tea
Queenstown (NZ)

Absolutely amazing trip from start to finish. From the coordination of the taxi (ride to Air Milford) that picked us up to Tom, our pilot who did an amazing job and the views were stunning. The tour operator was on top of communicating from the moment of booking.

Quality of Experience
Quality and cleanliness of the aircarft and the cruise
Guides, Drivers and Staff
Professionalism and efficiency
Transport
Fast, friendly and efficient
Explore the Hunter Valley
Explore the Hunter Valley
Sydney

We loved the visit to the Australian Reptile Park where we got to personally experience the koalas and kagaroos. It was a fun place. The winery was nice and the lunch at Ben Ean was delicious. The drive was very pretty.

Quality of Experience
The koalas.
Guides, Drivers and Staff
Our guide was friendly and on time and made sure we got to experience the koalas and kangaroos. He also got us great rates for entry into the park.
Transport
Timeliness and comfortable ride for the long drive.
Milford Sound Cruise from Queenstown
Milford Sound Cruise from Queenstown
Queenstown (NZ)

While my husband and I did the Fly Cruise Fly, it was my sister in law and her husband who were traveling with us that did this particular tour and they really loved it.

Uluru Experience with BBQ Dinner
Uluru Experience with BBQ Dinner
Uluru

This tour far exceeded our expectations. We enjoyed the visit to the Anangu Cultural Center. It was so nice watching the sunset on Uluru. The dinner set up was fantastic as well as the food they prepared. When the candles went out after dinner, we were in awe of the stars that were out. The hosts knowledge of the constellations was impressive. What a wonderful evening! Well done!!

Quality of Experience
Tour bus was comfortable, guides were knowledgeable and friendly, quality of food and service was great!!
Food
well done! all of it!
Guides, Drivers and Staff
knowledgeable and friendly, chef and food service was great!!
Transport
clean, cool and comfortable rides
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 27, 2024

Thank you for your amazing feedback Deanna. I am so pleased you guys had such a great trip to NZ and Australia, it was a pleasure working with you to create your ideal trip plan.

Paula at KimKim arranged a great 8 day tour f...
Australia | Mar 16 - Mar 23, 2024

W
William S.
Dallas, TX | Reviewed on Mar 26, 2024
Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems Read more

Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems

Hotel Reviews
Parkroyal Darling Harbour
Sydney

Location on the Harbour is great - easy to get around - clean - good breakfast

Emu Walk Apartments
Yulara

These accommodations were awesome - had a kitchen and washer / dryer - gave us a chance to wash everything 1/2 way thru the trip

Authenticity & Character
Nice
Location
Next to everything
Staff
Helfull
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Good location close to ward - near everything - breakfast is ok - staff helpfull

Activity Reviews
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

This tour is all day but worth it - the mountains and valleys are breathtaking. Listen to the driver , full of great facts.

Quality of Experience
Food
Guides, Drivers and Staff
Our driver was awesome
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

This is a good activity and great way to kick off Urulu. The sunset is amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Uluru Highlights
Morning Uluru Highlights
Uluru

This is a great tour - very interesting- the tour of Ayers Rock is fascinating

Quality of Experience
The Emu apartments are great, next to hotels but get kitchen and washer / dryer
Guides, Drivers and Staff
Transport
 Full-Day Daintree Rainforest Tour & 4WD Adventure
Full-Day Daintree Rainforest Tour & 4WD Adventure
Cairns

This is a full day tour, very interesting- saw so much

Quality of Experience
Guides, Drivers and Staff
Our driver was great
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Apr 15, 2024

Thank you so much for taking the time to write this review, William. I appreciate it greatly.
I'm so happy to hear that you and Janet had a wonderful vacation. Thank you for trusting me in helping you book your trip. Let me know if you plan on traveling to any other South Pacific destination and I will be more than happy to assist you. Take care and keep in touch!
Cheers,
Paula

Be sure and visit Australia
Australia | Mar 3 - Mar 20, 2024

A
Anna W.
Seattle, WA | Reviewed on Mar 25, 2024
Just got back from a three week trip to Australia. What a beautiful country and such friendly people. Our travel advisor Vicky did a fantastic job. We could contact her anytime and she was willing to help. I would definitely recommend her!
We visited Sydney, Melbourne, and Uluru. Vicky took care of the transportation which made it so easy for us. She planned our local activities, which were a blast! It’s hard to choose a favorite, but probably watching the sunset in Uluru with a barbecue...
Read more

Just got back from a three week trip to Australia. What a beautiful country and such friendly people. Our travel advisor Vicky did a fantastic job. We could contact her anytime and she was willing to help. I would definitely recommend her!
We visited Sydney, Melbourne, and Uluru. Vicky took care of the transportation which made it so easy for us. She planned our local activities, which were a blast! It’s hard to choose a favorite, but probably watching the sunset in Uluru with a barbecue under the stars.⭐️

Hotel Review
Heritage Queenstown
Queenstown

Beautiful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 25, 2024

Hi Anna,
Thank you so much for your lovely feedback. I am so glad you enjoyed your time in Australia, especially the Uluru BBQ, one of my favourites too!
Take Care and Thanks again for your booking,
Vicky

Gary was there for me online from start to fi...
Australia | Mar 10 - Mar 16, 2024

Josephine
Josephine J.
Seattle, WA | Reviewed on Mar 20, 2024
Gary was there for me online from start to finish, always checking in and quick to respond to my questions. He was so personable and easy to work with that I’m considering another vacation in 2025! I loved that he worked with me to accommodate family who wanted to join me for part of my visit to Australia; his efforts to get my brother authorized as another driver for the rental; and changing out my hotel in Sydney during the planning process. The itinerary with all the additional... Read more

Gary was there for me online from start to finish, always checking in and quick to respond to my questions. He was so personable and easy to work with that I’m considering another vacation in 2025!

I loved that he worked with me to accommodate family who wanted to join me for part of my visit to Australia; his efforts to get my brother authorized as another driver for the rental; and changing out my hotel in Sydney during the planning process.

The itinerary with all the additional details and photos was super easy to follow - I appreciated having an electronic version as well as a printed version for when I was off grid and couldn’t connect via wifi to the internet.

I sat on the very top of Australia all by myself for over an hour last week and thought, “how fortunate am I to have had such a wonderful vacation that fell into place exactly the way I had dreamed.”

A huge thank you to Gary!
I’ll be back.
Cheers,
Jo

Hotel Review
Four Seasons Sydney
Sydney

It was expensive but so worth the luxury after a week off grid on Lord Howe Island. The views of the Opera House, Sydney Harbor Bridge and all the beautiful ocean liners coming and going from the 27th floor were spectacular. The bed, pillows, and linens were luxurious - just what I needed after five weeks of busy travel. The room had everything I needed, and then some! The valets were very responsive - never a bag did I have to lift. They even helped me get the rental car back to the hotel after I got lost in the city. Taking about the city, it was awesome to be only a stone’s throw from Circular Quay where I walked to catch buses and trains. I was so close to the Opera House, The Rocks, Museum of Modern Art, and Botanical Gardens, that I could stroll over to any of them within a few minutes. There’s a great little cafe in the lobby that caters for early risers or those who need a quick coffee. That would be me LOL!!! Next time I visit Sydney, that’s going to be my destination hotel. You have to spoil yourself once in a while - next time I’ll stay longer so I can really enjoy sleeping in one day and making the most of the best bed of my entire vacation!

Authenticity & Character
The luxury of being in a sanctuary that was peaceful and beautiful. The views, however, were mesmerizing. I stayed up late with the lights turned down so I could enjoy the magic of the harbor at night.
Location
Circular Quay with gorgeous views of the Harbor!
Staff
Responsive, professional, and happy!
Cleanliness & Comfort
The bed and linens were to die for.
Local specialist: Gary Topic
Gary
Gary Topic
Local specialist in Newcastle, Australia | Replied on Mar 22, 2024

Hi Jo,
Thank you for your lovely review. It was a pleasure to look after you. I also once sat at the top of Australia one time when I was leading a group, thinking, "This is a pretty wonderful office to be working in."

Australia trip 2024
Australia | Feb 5 - Feb 16, 2024

NZ
NZ Z.
Harrison, NJ | Reviewed on Mar 19, 2024
Jon created a trip plan that tailored everything perfectly as we wanted to do! Everything....down to the times and places were precisely as written in my plan! Everything was so perfectly set for us, all of the pick ups and tours and flights etc. I can't say enough about how well this was done, I am truly thankful I planned this part of our trip with Jon. During the trip, if I asked a question on the app, they responded right away, no questions left unanswered. Again, everything was... Read more

Jon created a trip plan that tailored everything perfectly as we wanted to do! Everything....down to the times and places were precisely as written in my plan! Everything was so perfectly set for us, all of the pick ups and tours and flights etc. I can't say enough about how well this was done, I am truly thankful I planned this part of our trip with Jon. During the trip, if I asked a question on the app, they responded right away, no questions left unanswered. Again, everything was absolutely perfect and I would definitely book with Jon and KimKim again. Thank you!!

Hotel Reviews
Desert Gardens Hotel
Yulara

Lovely hotel in the desert, WIFI could use a little boost otherwise everything was beautiful and as expected. Very clean. Free Laundry facilities a plus!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Great hotel in a wonderful area, we felt like we were in the rainforest every morning with the bird sounds. Great location, close to the Esplanade and Marina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Sydney Darling Harbour
Sydney

Great Hotel in the heart of darling Harbor! Easy to walk around the city and shop. Could use laundry facility in the hotel otherwise it was a great hotel and beautiful area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wintjiri Wiru Aboriginal Drone Show: After Dark
Wintjiri Wiru Aboriginal Drone Show: After Dark
Uluru

Drone show was cancelled due to the winds. Laser light show instead

Quality of Experience
Staff still tried to make it a wonderful experience, drinks and food were superb
Guides, Drivers and Staff
Transport
Kata Tjuta Sunset Tour
Kata Tjuta Sunset Tour
Uluru

Lovely sunset experience, There was sparkling wine and cheese and crackers given out during sunset

Quality of Experience
Guides, Drivers and Staff
Transport
Uluru - Camel to Sunrise
Uluru - Camel to Sunrise
Uluru

Great experience! So fun watching the sunrise and having the experience of riding the camels through the desert!

Quality of Experience
Guides, Drivers and Staff
Transport
Desert Awakenings Tour with Voyages
Desert Awakenings Tour with Voyages
Uluru

Excellent breakfast and morning watching the sunrise, then over to to Uluru

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise Evolution
Down Under Cruise Evolution
Cairns

Snorkeling in the Great Barrier Reef experience was amazing! Long day, could have used it to have been a little shorter of a day otherwise it was perfect

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Mar 19, 2024

Thank you Nancy, was lovely working with you and I am glad you have had a fantastic trip, some major bucket list items ticked here!

Gary was such a pleasure to deal with from th...
Australia | Mar 9 - Mar 16, 2024

K
Ken K.
Lake in the Hills, IL | Reviewed on Mar 17, 2024
Gary was such a pleasure to deal with from the beginning he answered all questions very quickly. Once we started our trip things went flawless every pickup was on time our hotels were nice and in great locations. I would recommend Gary to anyone looking to book an Australia vacation. I would like to thank him for making our time there so special. Thanks again Ken. Kasbohm Read more

Gary was such a pleasure to deal with from the beginning he answered all questions very quickly. Once we started our trip things went flawless every pickup was on time our hotels were nice and in great locations. I would recommend Gary to anyone looking to book an Australia vacation. I would like to thank him for making our time there so special. Thanks again Ken. Kasbohm

Hotel Reviews
PARKROYAL Darling Harbour
Sydney
Authenticity & Character
Location
We could walk to everything
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

During my two-night stay at Pacific Hotel Cairns, I was impressed by the stunning views and comfortable accommodations. The hotel staff were friendly and helpful, making my stay enjoyable.

Authenticity & Character
Location
Loved the view from balcony
Staff
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

My one-night stay at Rydges Sydney Airport Hotel was convenient and comfortable. The proximity to the airport was a plus, and the hotel amenities were great. The staff were helpful, and the room was clean and cozy

Desert Gardens Hotel
Yulara

My two-night stay at Desert Gardens Hotel in Uluru was unforgettable. The hotel's location was perfect. The hotel staff were knowledgeable and provided great service.

Activity Reviews
Sounds of Silence Dinner
Sounds of Silence Dinner
Australia

Highly recommended activity to do, it has our highest points!

Quality of Experience
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

This activity was memorable, snorkeling in this location was one of the higlights of our trip. The guides were awesome!

Quality of Experience
Local specialist: Gary Topic

Jon planned an exceptional trip for us to Au...
Australia | Mar 1 - Mar 10, 2024

Debbie
Debbie M.
Canada | Reviewed on Mar 11, 2024
Jon planned an exceptional trip for us to Australia with our timeline and costs in mind. Read more

Jon planned an exceptional trip for us to Australia with our timeline and costs in mind.

Hotel Reviews
Adina Apartment Hotel Sydney Darling Harbour
Sydney, NSW

Excellent location!!! Hotel could use a refresh.

Authenticity & Character
Had a coastal feel
Location
Darling Harbour had so many options and was close to get to everything.
Staff
Very nice and helpful
Cleanliness & Comfort
Rooms are tired.
Pacific Hotel Cairns
Cairns

Excellent location!!

Authenticity & Character
Location
Close to pier and many dining places.
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Dinner Cruise
Sunset Dinner Cruise
Sydney

Wonderful tour of the city. Service and food very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Hunter Valley Wine Tasting Day Tour
Hunter Valley Wine Tasting Day Tour
Sydney

Lovely day out with a nice small group. The venues we went to were nice and the hosts were informative. Lunch was especially nice at a golf club with quick service and scenery.

Quality of Experience
Guides, Drivers and Staff
Friendly and informative
Transport
Clean and on time.
Down Under Cruise Evolution
Down Under Cruise Evolution
Cairns

The cruise was definitely a highlight of our vacation. The staff were exceptional and very helpful. The gear provided was in great shape and we appreciated the stinger suits with the jelly fish in the area. The morning there were a lot of waves/rain but it didn't stop the adventure. The staff were very considerate to those that were experiencing sea sickness. The lunch provided was ample and tasty. The second location was particularly exciting but more because the weather had shifted and we weren't combating the waves as much so we were able to enjoy it a bit more. We took advantage of the glass bottom boat ride and appreciated the marine biologist giving us further insight into what we were looking at below. Overall a 10++ experience.

Quality of Experience
Food
Guides, Drivers and Staff
A lot of staff to help make the day move effortlessly with many people on board.
Transport
Nice boat - even though we had huge waves going out to the reef, the boat handled them with ease
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

We took the skyrail both up and down as the train was out of commission due to flooding.

Quality of Experience
Seeing the rainforest from up above was special. The day we went had a lot of fog/rain so the experience kept changing throughout the ride.
Guides, Drivers and Staff
We did a free walk with a guide and we learned a lot about the rainforest trees/spiders/snakes etc..
Transport
The Cable car was comfortable had lots of windows to view below.
Spirit of Cairns - Dinner Cruise
Spirit of Cairns - Dinner Cruise
Cairns

It was a pleasant evening. The food was good and the staff very pleasant. As it was a rainy night we didn't really get to enjoy the outside view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

Great day out exploring the rainforest.

Quality of Experience
Guides, Drivers and Staff
Transport
Ride was comfortable.
Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Mar 19, 2024

Glad you had an amazing time Debbie! Definitely some fantastic memories made, Thanks for working with me to get everything perfect for you.

A partner every step of the way
Australia | Feb 28 - Mar 9, 2024

D
David B.
Chicago, IL | Reviewed on Mar 10, 2024

A company is only as good as its' talent. Vicky was an amazing resource every step of the way. From working with us on various options while planning a complex trip, to attention to logistical details, to working to recover from a last minute snafu, Vicky was a travel partner every step of the way. We had an amazing trip

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 10, 2024

Hi David,
Thank you very much for your kind words! I'm delighted to hear that you had such an amazing trip and that I was able to assist you every step of the way.
It was a pleasure working with you on various options and I'm glad I could help recover from the snafu you encountered and that you had an amazing Australia experience,
Warm regards and All the Best,
Vicky

Each experience in Australia was outstanding....
Australia | Feb 20 - Mar 3, 2024

J
Joan B.
Minneapolis, MN | Reviewed on Mar 09, 2024
Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!! Thanks to Liz, our specialist, only the best was recommended to make our trip memorable. We’re grateful for the ease of planning and execution of a remarkable journey. Read more

Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!!

Thanks to Liz, our specialist, only the best was recommended to make our trip memorable.

We’re grateful for the ease of planning and execution of a remarkable journey.

Hotel Reviews
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mayfair Hotel
Adelaide
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Shangri-La Sydney
The Rocks, Sydney
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Phillip Island & Moonlight Sanctuary with Dinner
Full Day Phillip Island & Moonlight Sanctuary with Dinner
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Yarra Valley Food and Wine Journey
Full Day Yarra Valley Food and Wine Journey
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kangaroo Island In Style — 2 Days / 1 Night
Kangaroo Island In Style — 2 Days / 1 Night
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
T
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 09, 2024

Joan,
Thank you very much for the feedback and the amazing review. I really enjoyed working with you and I am very glad you loved the country and the experiences.
Please reach out to us any time ! I'll be happy to work with you again and plan another wonderful trip.

Cheers and thanks again!
Liz

trip to Australia in February 2024 was am...
Australia | Feb 2 - Feb 21, 2024

PAM
PAM B.
Denver, CO | Reviewed on Mar 07, 2024
Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan...
Read more

Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan (sp?)
We also had an amazing guide at the Bonorang Wildlife Sanctuary.
The accommodations at Freycinet National Park and at the Old Woolstore Apt. Hotel in Hobart were spacious and well appointed.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 14, 2024

Thank you so much Pam & Jim for taking the time to write a wonderful review and sending me some feedback from your trip to Australia. I loved seeing your pictures and I'm so happy you had a memorable vacation. Please don't hesitate to contact me if you plan on visiting New Zealand or any other destination in the South Pacific. Take care and I will keep in touch!
Cheers and thank you again!
~Paula