Kimkim Trip Reviews for New Zealand

4.8
Based on 200 ratings
Read 200 verified reviews by travelers who booked their trip to New Zealand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our car rental experience in Auckland was not...
New Zealand | Feb 21 - Mar 4, 2025

V
vijay s.
Newark, NJ | Reviewed on Mar 12, 2025
Our car rental experience in Auckland was not memorable. The car reserved for us was a Subaru Outback, not an SUV, and it was not clear that the hotel parking charges were not included. The itinerary was long and winding, repetitive, and confusing. A simple daily summary with details about other attractions in the appendix would have served better. The font size was too small. Most accommodations were reasonable except Rotarua. Overall, it was a good trip. Read more

Our car rental experience in Auckland was not memorable. The car reserved for us was a Subaru Outback, not an SUV, and it was not clear that the hotel parking charges were not included. The itinerary was long and winding, repetitive, and confusing. A simple daily summary with details about other attractions in the appendix would have served better. The font size was too small. Most accommodations were reasonable except Rotarua. Overall, it was a good trip.

Hotel Reviews
Sudima Lake Rotorua
Rotorua

avoid

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima
Christchurch

small rooms. Parking is additional. Good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kamana Lakehouse
Queenstown
Authenticity & Character
Location
Staff
front desk needs training in politeness
Cleanliness & Comfort
Distinction Dunedin Hotel
Dunedin
Authenticity & Character
Location
Staff
The Mayfair
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Christchurch Tramway Tour
Christchurch Tramway Tour
Christchurch

advance tram map would have been helpful

Quality of Experience
Guides, Drivers and Staff
Transport
Larnach Castle Tour - unguided
Larnach Castle Tour - unguided
Dunedin
Quality of Experience
Guides, Drivers and Staff
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scenic Flight - Mt Cook Franz and Fox Magic - by heli from Tekapo
Scenic Flight - Mt Cook Franz and Fox Magic - by heli from Tekapo
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Historic Steamship Cruise to Walter Peak Farm + BBQ Dinner
Historic Steamship Cruise to Walter Peak Farm + BBQ Dinner
Queenstown (NZ)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Yellow-eyed penguins
Yellow-eyed penguins
Dunedin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 24, 2025

Thanks for taking the time to post a review Vijay, I do appreciate the feedback.

New Zealand Trip
New Zealand | Feb 11 - Mar 4, 2025

C
Craig & Valoree H.
Seattle, WA | Reviewed on Mar 11, 2025
I had spent a few years researching New Zealand and had gathered a lot of information. Early last year I began gleaning through it all in an effort to create an itinerary that included hikes/fishing/golf, sites we'd enjoy, and cultural experiences that would fit into about 3 weeks. Suffice it to say I got over-whelmed and it all got into a log-jam. I'd gone to Kimkim for help with an Iceland and Faroe Islands trip, so I reached out to them again. This was exactly what I needed to fix the... Read more

I had spent a few years researching New Zealand and had gathered a lot of information. Early last year I began gleaning through it all in an effort to create an itinerary that included hikes/fishing/golf, sites we'd enjoy, and cultural experiences that would fit into about 3 weeks. Suffice it to say I got over-whelmed and it all got into a log-jam. I'd gone to Kimkim for help with an Iceland and Faroe Islands trip, so I reached out to them again. This was exactly what I needed to fix the jam-up! Our primary rep was Paula. She reviewed all I'd come up with, and then worked along side me to pull together what worked best to accomplish our trip. When all was finalized, we were sent a complete trip folder, and were advised of our New Zealand in-country contact. Everything we needed was there - very reassuring. The trip went well, and when we had a specific question about one of the rental cars, our in-country person was very helpful. Very pleased with the service Kimkim provided, once again. Greatly appreciated Paula!

Activity Review
Half Day Kahukiwi Experience
Half Day Kahukiwi Experience
Rotorua

Spent half a day with the son of one of the Maori tribes chief. He shared many aspects of his culture, including historical information as well as current information. This included taking us to one of his tribe's Wharenui and then teaching us what this for. We had many questions, and he took time to answer each. Near the end of our time together, he made a "tea time" for us at a small tea house he had built on his family's land - it was on top of a hill, and the view was beautiful. When I explained to Paula what type of cultural experience we wanted, she suggested this, and it was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 11, 2025
G'day Craig & Valoree, Firstly, thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and it's wonderful to hear your vacation was a memorable one. I know how hard you worked to put this vacation together and I'm happy I got to be part of that planning process. :) Your review means a lot to me and helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make... Read more

G'day Craig & Valoree,

Firstly, thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and it's wonderful to hear your vacation was a memorable one. I know how hard you worked to put this vacation together and I'm happy I got to be part of that planning process. :)

Your review means a lot to me and helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Looking forward to assisting you with your next adventure to the South Pacific!

Kind Regards,
Paula

Amazing trip!
New Zealand | Feb 18 - Mar 2, 2025

C
Carla A.
| Reviewed on Mar 10, 2025
Fabulous 2 week trip to New Zealand! Monika was so easy to work with as we planned the perfect vacation! Read more

Fabulous 2 week trip to New Zealand! Monika was so easy to work with as we planned the perfect vacation!

Hotel Reviews
Ramada Suites Queenstown
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubtful Sound Overnight Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olivers Lodge
Clyde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Godley Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grange Boutique B & B and Motel
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anchorage Resort
Taupo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Castaway Resort Karioitahi Beach Auckland
Waiuku
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Bike the wineries
Bike the wineries
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 10, 2025

Thank you so much for your kind words! I'm thrilled to hear you had a fabulous time in New Zealand. It was a pleasure working with you to create the perfect vacation. I hope the memories from your trip last a lifetime!

Warm regards, Monika

NZ trip of a lifetime
New Zealand | Feb 19 - Mar 4, 2025

tim
tim M.
Newark, NJ | Reviewed on Mar 05, 2025
Monika, We cannot thank you enough for the attention to detail and expertise of your trip planning. It payed off and we were treated with the trip of a lifetime. I can't think of a single complaint. NZ is a fabulous place! Your itinerary was well balanced with plenty of activity, but with plenty of time to catch our breath and take it all in.
The accommodations were OUT OF THIS WORLD! the QT hotel in Queenstown blew us away both in quality of the rooms/views, but most of all... it...
Read more

Monika,

We cannot thank you enough for the attention to detail and expertise of your trip planning. It payed off and we were treated with the trip of a lifetime. I can't think of a single complaint.

NZ is a fabulous place! Your itinerary was well balanced with plenty of activity, but with plenty of time to catch our breath and take it all in.
The accommodations were OUT OF THIS WORLD! the QT hotel in Queenstown blew us away both in quality of the rooms/views, but most of all... it had the best breakfast buffet we have ever experienced. It was a buffet fit for royalty with a window looking out on a majestic vista. The RIMU lodge and the Maruia river retreat both offered some of the best hospitality we have ever experienced. The drive to the Korimako Purepod alone was an unforgettable experience, and the stay was the relaxing pause we needed. We got the authentic NZ experience of waiting for a flock of sheep to cross a dirt road.

the activities were also all A+
The jetboat trip up the Dart river was AWESOME, would highly recommend.
The water-taxi/hike was beautiful and swimming in Tasman Bay was stunning.
The weather canceled our plans to Milford Sound so we will just have to plan another trip with you!

We cant thank you enough
Best regards,
Tim & Kerstin

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 06, 2025

Hi Tim & Kerstin,

Wow, thank you so much for such an incredibly thoughtful message! I'm beyond thrilled to hear that you had the trip of a lifetime and that everything went so smoothly. It really warms my heart to know that the itinerary, accommodations, and activities all exceeded your expectations.
Thank you again for your kind words. It was an absolute pleasure working with you both, and I hope we’ll get to do it again!

Best regards,
Monika

Wow! What an amazing time we had in New Zeala...
New Zealand | Feb 10 - Feb 26, 2025

Shelly
Shelly N.
Italy | Reviewed on Mar 05, 2025
Wow! What an amazing time we had in New Zealand! It was even better than we expected. From the jaw dropping scenery on the south island to the cultural and exciting experiences in the North Island, we feel like we got to experience the best of what New Zealand had to offer thanks to Michelle! She worked with us to plan a trip perfectly suited to our families interests and abilities and suggested a few things we would never have done on our own but we enjoyed so much like biking through... Read more

Wow! What an amazing time we had in New Zealand! It was even better than we expected. From the jaw dropping scenery on the south island to the cultural and exciting experiences in the North Island, we feel like we got to experience the best of what New Zealand had to offer thanks to Michelle!

She worked with us to plan a trip perfectly suited to our families interests and abilities and suggested a few things we would never have done on our own but we enjoyed so much like biking through the wineries in Queenstown. Stunning scenery and a great ride.

This review would be very long if I listed everything we loved because we honestly loved everything, but our top three not to miss would be: the overnight cruise in Fiordland, the Shotover Jetboats on the Shotover River and Waiheke Island in Auckland (make sure you stay overnight).

Hobbiton was super cool too even if you're not a big fan (1/2 of us were). Also zip lining, helicopter tours, lakeside retreats, a sky full of stars, lugeing in Queenstown, hiking, kayaking at night to the glowworm caves, we just had so much fun. I don't know where to stop. Even just the driving! Our jaws dropped around every corner we turned as we discovered a new incredible vista.

Michelle was also amazing at making changes for us or adding things in as we went along. Everything went seamlessly from flights to rental cars.

I can't recommend all our tour guides or Michelle highly enough! Book your NZ trip through her and you won't be disappointed. And I plan to use Kimkim for any other trips like this in the future!

Hotel Reviews
Mt Cook Lakeside Retreat
Lake Pukaki

Do not hesitate! Book one of the Lakeview villas and you will never want to leave. We felt so blessed to stay at this beautiful spot. Our villa was just amazing with incredible views of the lake and Mt Cook and a sky full of stars. The staff were amazing. All of them. They brought breakfast and dinner to our villa one day but they also serve it in the dining room to at the lodge which was also a lovely experience. It's your preference. The food was EXCELLENT. Everything fresh, local and made from scratch. It's located within a dark sky sanctuary and the southern sky was so beautiful. I'm not even going to mention the private swedish style hot tub, and separate little sauna, massage and exercise cabins/rooms. Trust me, just go!

Authenticity & Character
The home whole completely renovated kept much of it's original character with style and hardware etc.
Location
Lake view, Mt. Cook view, night sky observation
Staff
So friendly, accommodating, helpful
Cleanliness & Comfort
The beds were awesome, villa was large and so many amenities.
The Cinema Suites
Te Anau

We loved this place! Super quirky location above a little cinema but no noise intruder and really just added to the charm. They have done just an awesome job with designing the layout of that place. Had two huge comfy couches and then another seating area plus the big king bed which you could separate off with some curtains plus a dining area and then there's a second room you can also book that's connected by a small kitchen. The bathrooms are lovely everything was very clean. I absolutely loved the style of the place. Would have loved to stay longer.

The Boatshed
Waiheke Island

Oh my goodness! I almost didn't want to review this place because it's so amazing and I want it to be available next time! The main lobby and lounge area of the boatshed we're so inviting and cozy and the views are absolutely incredible out over the bay. Jonathan and Mila we're such gracious hosts and so helpful with their luggage and other things. We stayed in the "owner's cottage" and I can't even describe how much we loved it. You have views from almost all the windows, a pool, and there's even a piano which I was so excited about. There's little cozy nooks around every corner to sit and read a book or enjoy the view. The host of thought of everything you could possibly need as well in the kitchen, bathrooms and bedrooms. There are places to put and hang everything. We loved it so much we wanted to stay longer and hope to come back someday.

Authenticity & Character
Absolutely beautiful design
Location
Incredible views and Waiheke was great
Staff
So friendly and gracious
Cleanliness & Comfort
Evening you could possibly need, bed linens were so comfy
Hana Lodge
Rotorua

The two rooms that we had here were very beautiful. It's located in an older home so I'm assuming every room is a little bit different but each of ours were just really cool. The staff is super nice and really helpful as well. They went out of their way to help us with luggage and laundry and other things. The location is a little bit out of town but we liked that because it's on a really beautiful property and just a short drive to town. Rotorua was one of the places we definitely would love to have to spent more time!

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Review
Safari of the scenes Glenorchy (LOTR)
Safari of the scenes Glenorchy (LOTR)
Queenstown (NZ)

Our guide Jennifer was awesome! Loved her information and her love of her country. A great way to more of Queenstown and the surrounding area.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Mar 05, 2025

Hi Shelly and thanks so much for the great review. It was a pleasure to help you plan this trip with your family and I am so thrilled to hear that you loved the accommodation and activities that I suggested.
By the sounds of it we will be seeing you back again some day!
Michelle

Father-son trip to New Zealand
New Zealand | Jan 31 - Feb 22, 2025

Cory
Cory S.
Canada | Reviewed on Mar 04, 2025
My wife was organizing a trip for my 17 year old and I (her husband). My wife reached out to Paula for help and she responded quickly. Paul provided great insight and enthusiasm to our request for a father son trip to New Zealand. When we asked for special consideration for our teenage son in terms of adventure, Paula delivered. Any changes or requests were acted on and the trip was developed with high co-operation and great care. When we asked for a change due to budget, this was... Read more

My wife was organizing a trip for my 17 year old and I (her husband). My wife reached out to Paula for help and she responded quickly. Paul provided great insight and enthusiasm to our request for a father son trip to New Zealand. When we asked for special consideration for our teenage son in terms of adventure, Paula delivered. Any changes or requests were acted on and the trip was developed with high co-operation and great care. When we asked for a change due to budget, this was thoughtfully undertaken with grace and positivity. There were also parts that we wanted to organize ourselves and those were integrated into the Kim Kim itinerary. Paula was just an amazing planner and we loved working with her to creates these travel memories.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 04, 2025

G'day Cory
It was truly a pleasure working with both you and Linda to plan this memorable trip for you and your son. I’m grateful to have been a part of it and so happy to have helped create this experience for you.
I also really enjoyed getting to know more about your family and hearing about the incredible journeys you’ve taken. Thank you so much for sharing your experience and kind words—I truly appreciate it!

Wishing you many more wonderful adventures ahead!

Take care and keep in touch!

Cheers,
Paula
(951)264 6300

Wonderful experience from start to finish!
New Zealand | Feb 12 - Feb 28, 2025

Joel
Joel S.
Chicago, IL | Reviewed on Mar 02, 2025
Our amazing New ZEALAND adventure was 16 days of pure joy. Monika worked with us tirelessly in planning our vacation and customizing the itinerary to our specific preferences. She included everything to make our stay stress free, including transfers and pre-planned meals when available. Communication was wonderful, both before and during our stay. She was always there when we needed her including at the outset of our trip when our scheduled flight from Auckland to Christchurch was... Read more

Our amazing New ZEALAND adventure was 16 days of pure joy. Monika worked with us tirelessly in planning our vacation and customizing the itinerary to our specific preferences. She included everything to make our stay stress free, including transfers and pre-planned meals when available. Communication was wonderful, both before and during our stay. She was always there when we needed her including at the outset of our trip when our scheduled flight from Auckland to Christchurch was cancelled last minute due to an Air New Zealand issue. Transfers throughout our trip were seamless and accommodations were mostly excellent. Car rental was convenient and went smoothly. Highlights of the trip included a stay at the Kahiutara PurPod in Kaikōura, a fishing trip with Tomo, and a helicopter/glacier hike. The overnight cruise to Doubtful Sound is a delightful experience, and we highly recommend including it if you can. We could not have been happier with our KimKim experience. We would highly recommend their services, and will most certainly utilize them for future travel!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 04, 2025
Hi Liu and Joel, Thank you so much for your kind words and amazing pictures! I’m really happy to hear that your New Zealand adventure was such a fantastic experience. It was a pleasure working with you to customize the itinerary, and I’m glad everything went smoothly, even with the last-minute flight change. It sounds like you had some unforgettable moments, from the Kahiutara PurPod to the glacier hike and the Doubtful Sound cruise. I truly appreciate your recommendation, and I’d love to... Read more

Hi Liu and Joel,

Thank you so much for your kind words and amazing pictures! I’m really happy to hear that your New Zealand adventure was such a fantastic experience. It was a pleasure working with you to customize the itinerary, and I’m glad everything went smoothly, even with the last-minute flight change.

It sounds like you had some unforgettable moments, from the Kahiutara PurPod to the glacier hike and the Doubtful Sound cruise. I truly appreciate your recommendation, and I’d love to help you or your friends plan more adventures in the future.

Thanks again for choosing KimKim, and I hope we’ll work together again soon!

Best,

Monika

Dream trip come true!
New Zealand | Feb 4 - Feb 25, 2025

Clara
Clara L.
Seattle, WA | Reviewed on Mar 01, 2025
My trip to New Zealand was magical and everything I dreamed of! My local specialist Paula, and the others at Southern World, were helpful, professional, gave lots of attention to detail, and went above and beyond to make sure I was taken care of. I appreciated not only all the support, but the suggestions for itinerary and activities since it was my first time visiting New Zealand and I was traveling solo. Paula was also helpful in figuring out ways to stay within my budget. Overall a... Read more

My trip to New Zealand was magical and everything I dreamed of! My local specialist Paula, and the others at Southern World, were helpful, professional, gave lots of attention to detail, and went above and beyond to make sure I was taken care of. I appreciated not only all the support, but the suggestions for itinerary and activities since it was my first time visiting New Zealand and I was traveling solo. Paula was also helpful in figuring out ways to stay within my budget. Overall a positive experience and I would definitely recommend Paula and/or Southern World to help with a trip to New Zealand or Australia.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 03, 2025

G'day Clara,

Thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and delighted to hear that you had a wonderful experience. I admired your bravery in self-driving in New Zealand solo and happy I had a small part in the planning process. :)

Your review means a lot to me, and it helps us continue to provide exceptional service to valued clients like you.

I'm looking forward to assisting you with your next adventure in the South Pacific!

Best regards,
Paula
(951) 264 6300
[email protected]

Excellent experience with Uma
New Zealand | Feb 5 - Feb 19, 2025

D
Donald B.
Newark, NJ | Reviewed on Feb 20, 2025
Uma was fantastic and created an excellent itinerary for us. She had terrific suggestions about places to visit and activities. She was very knowledgeable and helpful. I would highly recommend working with her to plan your trip to new Zealand. Read more

Uma was fantastic and created an excellent itinerary for us. She had terrific suggestions about places to visit and activities. She was very knowledgeable and helpful. I would highly recommend working with her to plan your trip to new Zealand.

Hotel Review
Hapuku Lodge & Tree Houses
Kaikoura

Phenomenal. They think of everything. The resort grounds, room, and food were terrific. I highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Feb 20, 2025

Dear Don & Susan,

Thank you so much for your kind words and the review. I absolutely enjoyed assisting you during your New Zealand Holiday.

Please keep in touch. I would be delighted to see you again in our beautiful country.

Warm regards,
Uma

An Unforgettable Trip to New Zealand
New Zealand | Jan 6 - Jan 12, 2025

Cindy
Cindy W.
Chicago, IL | Reviewed on Feb 18, 2025
My sister-in-law, Mindy, and I recently returned from an amazing trip to New Zealand. It was a once-in-a-lifetime trip, filled with adventures, new experiences, and unparalleled beauty. I believe it was all of that because Uma from KimKim helped us every step of the way, from ideas, to planning, to reservations, to support while we were there. Mindy and I started talking about going to New Zealand about a year ago. We knew where it was, and had heard lots of rave reviews about how gorgeous... Read more

My sister-in-law, Mindy, and I recently returned from an amazing trip to New Zealand. It was a once-in-a-lifetime trip, filled with adventures, new experiences, and unparalleled beauty. I believe it was all of that because Uma from KimKim helped us every step of the way, from ideas, to planning, to reservations, to support while we were there.

Mindy and I started talking about going to New Zealand about a year ago. We knew where it was, and had heard lots of rave reviews about how gorgeous it is, but not much else. When we got more serious about making it happen, we didn’t know where to start.

While searching online for some ideas, I came across the website for KimKim. I liked that the person who would be helping us actually lives in New Zealand. I decided to give them a try.

We communicated with Uma via messages on their site. She gathered lots of information from us via a detailed questionnaire – length of stay, whether or not we wanted to drive, how strenuous we wanted the activities to be, and our interest in many things, such as tours, hiking, biking, bungee jumping, city vs. nature, budget vs. average vs. luxury accommodations, and so much more.

With that information, Uma suggested that we would enjoy touring the beauty on the southern island. Two islands? Who knew?! She sent us a preliminary itinerary including lots of details and asked for feedback. Over the next couple of weeks, communicating back and forth, we had our plan in place. Uma set everything up for us – booked all the hotels, transfers, tours, and activities.

Uma stayed in touch with us as the date of our trip approached, making sure we had the correct documentation and travel visas in place, correct clothing for the weather and sun protection, travel vouchers, and anything else we needed.

Every day of the trip was filled with fun and adventurous activities. The most memorable was Mount Cook National Park. We spent an hour and a half hiking up Mount Cook on well-kept gravel paths and steps and across a long, moving (& scary for me) suspension bridge. The area was absolutely stunning! The bridge spanned over a small river of runoff from a glacier at the base of the mountain. Mindy and I couldn’t believe how lucky we were to be experiencing this!

Another favorite was taking a cruise from Queenstown across Lake Whakatipu on the TSS Earnslaw steamship. The scenery on the cruise was amazing! It took us to the gorgeous Walter Peak Farm, which is a real working farm. They served us a bountiful, delicious meal and then taught us about sheep shearing and sheepdogs. Afterward, we cruised back to Queenstown. A most enjoyable experience!

Another highlight was the drive from Queenstown to remote Milford Sound and the cruise around the sound. This was another amazing experience with sights so breathtaking, I had to pinch myself to make sure it was real. We decided to take a small plane back to Queenstown – another first for us, and it was worth the price being able to see the beauty from above.

We had many more memorable experiences on our trip to New Zealand. There were only a couple of “hiccups” in transfers, and Uma was just a text or phone call away to take care of it. I truly believe we couldn’t have fit in so much wonderfulness if we had planned it ourselves. We highly recommend visiting New Zealand and using KimKim to expertly craft the perfect itinerary for you.

Hotel Reviews
Rydges Latimer Christchurch
Christchurch

Not fancy, but a nice hotel and very clean. Their restaurant, Bloody Mary's, has fabulous food and service.

Authenticity & Character
Location
Very conveniently located for our tour.
Staff
We were very well taken care of!
Cleanliness & Comfort
We were pleased with the comfort and cleanliness.
Millennium Hotel Queenstown
Queenstown

Beautiful and upscale. Had everything we needed.

Authenticity & Character
Location
Staff
Very helpful and accommodating!
Cleanliness & Comfort
Te Waonui Forest Retreat
Franz Josef Westland

Loved the foresty setting and vibe. Upscale and beautiful, great restaurant!

Authenticity & Character
Location
Staff
We were treated like royalty!
Cleanliness & Comfort
Couldn't have been better!
Activity Reviews
Christchurch to Queenstown Via Mt Cook & Tekapo Small-Group Tour (One Way)
Christchurch to Queenstown Via Mt Cook & Tekapo Small-Group Tour (One Way)
Christchurch
Quality of Experience
Guides, Drivers and Staff
Transport
TSS Earnslaw Cruise to Walter Peak, BBQ Dinner, Farm Tour
TSS Earnslaw Cruise to Walter Peak, BBQ Dinner, Farm Tour
Queenstown (NZ)

The TSS Earnslaw Cruise to Walter Peak was remarkable! The cruise itself was excellent, and the visit to the farm was surprisingly wonderful. We had a delightful meal and really enjoyed the sheep farming demonstration. It was a unique and memorable experience.

Milford Sound Coach - Cruise from Queenstown
Milford Sound Coach - Cruise from Queenstown
Queenstown (NZ)

The Milford Sound tour was incredibly beautiful and impeccably organized. It was a smooth experience with no issues, and the stunning landscape was like something out of a dream.

Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Feb 19, 2025

Dear Cindy,

Thank you so much for your kind words and the review. It was my pleasure to assist you & Mindy during your South Island Holiday.

I would be delighted to see you again in our beautiful country.

Warm regards,
Uma

Our Memorable South Island New Zealand Adventure
New Zealand | Nov 22 - Nov 29, 2024

S
Scott K.
Seattle, WA | Reviewed on Feb 15, 2025
KimKim and our agent, Paula, provided a truly exceptional 5-star experience planning our South Island New Zealand adventure. Our trip was on the short side, 7 days, and we didn't know how to get started or what was best to pack into our stay. From the initial inquiry, Paula's communication was prompt, friendly, and professional. She patiently listened to our vague ideas, given we knew nothing about New Zealand and expertly crafted a personalized itinerary that perfectly matched our... Read more

KimKim and our agent, Paula, provided a truly exceptional 5-star experience planning our South Island New Zealand adventure. Our trip was on the short side, 7 days, and we didn't know how to get started or what was best to pack into our stay. From the initial inquiry, Paula's communication was prompt, friendly, and professional. She patiently listened to our vague ideas, given we knew nothing about New Zealand and expertly crafted a personalized itinerary that perfectly matched our interests and budget. Paula's knowledge of New Zealand was evident; she offered insightful recommendations for hidden gems and must-see attractions, enhancing our trip beyond the typical tourist experience. The entire planning process was seamless, with Paula handling all the details, from accommodations to activities and transportation, along with some last minute changes along the way. Her responsiveness throughout, even during our trip when we had a minor query, was remarkable. Thanks to Paula and KimKim, our New Zealand vacation was unforgettable.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Feb 16, 2025

G'day Scott,

Thank you so much for your wonderful trip review! I truly appreciate you taking the time to share your experience with me. Your feedback means a lot, and I’m delighted to hear that you had a great time.

If you ever need assistance with future travels, I’d be more than happy to help. Looking forward to planning your next adventure!

Take care and please keep in touch.

Cheers,
Paula

Vicky’s support and assistance throughout our...
New Zealand | Jan 28 - Feb 8, 2025

Neha
Neha B.
India | Reviewed on Feb 12, 2025
Vicky’s support and assistance throughout our trip were truly appreciated. Initially, there was some miscommunication, but she quickly understood our requirements and booked the best trip ever. We particularly enjoyed how she presented us with new options to experience New Zealand more fully. The detailed updates and information she provided were invaluable in ensuring we had a wonderful time. All the hotels booked were amazing, except for the QT in Auckland. Their service was lacking, and... Read more

Vicky’s support and assistance throughout our trip were truly appreciated. Initially, there was some miscommunication, but she quickly understood our requirements and booked the best trip ever. We particularly enjoyed how she presented us with new options to experience New Zealand more fully. The detailed updates and information she provided were invaluable in ensuring we had a wonderful time.

All the hotels booked were amazing, except for the QT in Auckland. Their service was lacking, and the room was hardly cleaned. Additionally, there was no buffet option for breakfast, which was disappointing. However, the tour groups and guides were exceptional, except for the last Wanaka tour group. We felt they could have included a visit to the lavender fields. Despite these minor issues, we thoroughly enjoyed our trip.

Furthermore, during one of our trips, it was canceled. However, Vicky was incredibly quick to arrange another tour group so that we wouldn’t miss out on the tour. We were truly grateful for this wonderful support. Thank you, Vicky!

We highly recommend Vicky and the Kim Kim team to anyone planning a trip to New Zealand. You are the best!

Hotel Reviews
QT Auckland
Auckland

During our recent stay, we encountered a few disappointing experiences. Firstly, the front desk staff, particularly Alex, was quite unwelcoming and came across as dismissive. His tone and manner of assistance felt biased, which was uncomfortable. Additionally, our room was not cleaned even after multiple requests. It was dusty, and toiletries were provided only upon request—something unexpected at a 5-star hotel. We were also surprised that water was chargeable. While there are refill stations on each floor, it would have been more thoughtful to provide at least one filled water bottle in the room upon arrival. The breakfast experience was equally underwhelming, with only an à la carte option offering one item and one drink per person. More variety and flexibility would be appreciated. On a positive note, the location is convenient, being close to the CBD, and the room design is quite good. However, given the level of service, it’s difficult to recommend this property.

Authenticity & Character
Room service,breakfast options
Location
Walkable distance to queens st and viaduct
Staff
Could be more considerate and go extra mile with customers request
Cleanliness & Comfort
Rooms to be cleaned properly so that there is no dust.
Sudima
Christchurch

We loved the thoughtful design of the room, especially the addition of a complete kitchen unit, which was perfect for travelers wanting to prepare their own meals. It truly added to the comfort of our stay. The staff, apart from the initial experience at check-in, were generally welcoming and helpful, which we really appreciated.

Authenticity & Character
Location
It’s quite far from downtown
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel St. Moritz
Queenstown
Authenticity & Character
Location
It’s up hill and very difficult to walkin especially for aged ppl.
Staff
Cleanliness & Comfort
Activity Reviews
Hobbiton & WAITOMO CAVES TOUR from Auckland
Hobbiton & WAITOMO CAVES TOUR from Auckland
Auckland

The trip was planned very well the only request is to provide more time for breakfast as 15 mins are not sufficient.

Quality of Experience
Guides, Drivers and Staff
Grant was very good ,he did stop to meet his friend(ostrich’s )on the way😊😊
Transport
Christchurch to Kaikoura Whale Watching Day Tour
Christchurch to Kaikoura Whale Watching Day Tour
Christchurch

Steffani our tour guide,driver was amazing she was very nice. The lunch spot was amazing the food was tasty. Liked leisure tour group as the lunch provided was included in the package. Also, she stopped at seal colony for us to see them which was something which is highly recommended.

Quality of Experience
Guides, Drivers and Staff
Highly recommend Stefani she is awesome.
Transport
Kaikoura Day Trip From Christchurch with Whale Watch (Small Group & Carbon Neutral)
Kaikoura Day Trip From Christchurch with Whale Watch (Small Group & Carbon Neutral)
Christchurch

Steffani our tour guide,driver was amazing she was very nice. The lunch spot was amazing the food was tasty. Liked leisure tour group as the lunch provided was included in the package. Also, she stopped at seal colony for us to see them which was something which is highly recommended

Quality of Experience
Guides, Drivers and Staff
Transport
 Cathedral Cove & Coromandel Small Group Day Tour from Auckland
Cathedral Cove & Coromandel Small Group Day Tour from Auckland
Auckland

Dave was too good,very knowledgeable and entertaining. I like that cheeky kiwi provide with water bottle n snacks.It would have been great if they included the ice cream tasting from their end.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 14, 2025
Hi Neeha,
Thank you so much for your kind words and for taking the time to share your experience! 😊 It truly means a lot to hear that you enjoyed your trip and that my support helped make it special. I loved working with you to refine the itinerary, and I’m so glad the extra options helped you experience even more of beautiful New Zealand! 🇳🇿✨
I appreciate your honest feedback, especially about the QT in Auckland and the Wanaka tour. It’s great to hear the rest of the hotels, tours, and... Read more

Hi Neeha,
Thank you so much for your kind words and for taking the time to share your experience! 😊 It truly means a lot to hear that you enjoyed your trip and that my support helped make it special. I loved working with you to refine the itinerary, and I’m so glad the extra options helped you experience even more of beautiful New Zealand! 🇳🇿✨

I appreciate your honest feedback, especially about the QT in Auckland and the Wanaka tour. It’s great to hear the rest of the hotels, tours, and guides met your expectations.

Wishing you many more amazing adventures ahead! Thank you again for your recommendation—it was an absolute pleasure planning your trip! 💙🌏

Warmest regards,
Vicky

Monika helped to curate this amazing trip to ...
New Zealand | Jan 23 - Feb 7, 2025

Sunita
Sunita M.
Kīhei, HI | Reviewed on Feb 08, 2025
Monika helped to curate this amazing trip to New Zealand. We had an amazing time and really saw much of the South Island. Every experience was unique and wonderful. Our guides were great especially the heli hike on Mt Cook with Charlie. The fly cruise fly is the way to go to see the fjords. The flight was breathtaking. The star gazing was incredible and the hot springs after was a plus. Our wine lunch in Otaga was incredible. I can’t say enough and loved the recommendations given on way from... Read more

Monika helped to curate this amazing trip to New Zealand. We had an amazing time and really saw much of the South Island. Every experience was unique and wonderful. Our guides were great especially the heli hike on Mt Cook with Charlie. The fly cruise fly is the way to go to see the fjords. The flight was breathtaking. The star gazing was incredible and the hot springs after was a plus. Our wine lunch in Otaga was incredible. I can’t say enough and loved the recommendations given on way from one place to next. Just amazing !!!

Hotel Reviews
Hapuku Lodge & Tree Houses
Kaikoura

Most amazing place with a quiet and beautiful location. They paid attention to detail and really made sure that you felt welcomed and taken care of the food was delicious. The room was beautiful and the staff was incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown

Beautiful hotel with a beautiful location great walking path right outside the hotel. The room was incredible with an amazing view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 10, 2025

Thank you so much for the wonderful feedback, Sunita! I’m so glad to hear you had an amazing time in New Zealand and loved all the experiences, especially the heli hike and the fly-cruise-fly fjord tour. It sounds like you really made the most of your trip!

I’m happy the recommendations worked well for you, and it was a pleasure helping plan your adventure.

Thanks again for sharing your experience!

Best,
Monika

Amazing New Zealand!
New Zealand | Dec 10 - Dec 26, 2024

K
Kim W.
Boston, MA | Reviewed on Feb 07, 2025

My son and I had an amazing trip to New Zealand in December 2024. I could not have pulled it all together without Michelle from Once upon a trip New Zealand. She was absolutely wonderful to work with. I gave her our wish list and she put together the ultimate itinerary to fit our interests. I would highly recommend Michelle!

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 09, 2025

Hi Kim and thanks so much for your review. I am glad you and your son were able to have such a memorable trip together.
Happy future travels with Kimkim!

Amazing Trip to NZ!
New Zealand | Jan 18 - Feb 4, 2025

S
Sichao N.
Ashburn, VA | Reviewed on Feb 05, 2025

Liz was easy to work with and helped me plan my first trip to NZ. She was professional and knowledgeable about the cities I wanted to visit and recommended a few options based on my preferences. The local partner was extremely helpful on the ground to support my tours throughout the 18-day period. They were responsive and provided quick coordination when change was needed. I would highly recommend Liz for New Zealand trips and would love to work with her and the kimkim team again for another trip in the future.

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 23, 2025

Thank you Sichao for your lovely review. I am so glad you enjoyed the trip so much !
Thank you for sending wonderful pictures of you smiling everywhere!!
I will be very happy to work with you in the future ! Reach out to us anytime.

Liz

New Zealand
New Zealand | Dec 26 - Jan 3, 2025

N
Nishtha J.
Boston, MA | Reviewed on Jan 26, 2025

Kimkim arrangements and itinerary for New Zealand was great. Thank you Paula for making the trip super memorable and organized.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jan 27, 2025

G'day Nishtha,

Thank you so much for taking the time to share your thoughts about your recent trip to New Zealand! We truly appreciate your feedback and are thrilled to hear about your experience. If there’s ever anything we can do to make your next adventure even better, please don’t hesitate to let us know.

We look forward to assisting you with your future travels and hope to plan another unforgettable trip for you soon!

Warm regards,
Paula

Exceeded Our Expectations
New Zealand | Dec 1 - Dec 14, 2024

Mary
Mary B.
Chicago, IL | Reviewed on Jan 26, 2025
We planned our New Zealand trip with Nats and had an amazing experience. Right from the start there was great communication and the trip was tailored to what we were interested in. We were able to make changes and additions to the draft itinerary and weren't made to feel like an inconvenience at all for doing so. Prior to the trip, there were regular check-ins and any pre-travel paperwork was provided to ensure our arrival was seamless. One of our interests for the trip was to see some of the... Read more

We planned our New Zealand trip with Nats and had an amazing experience. Right from the start there was great communication and the trip was tailored to what we were interested in. We were able to make changes and additions to the draft itinerary and weren't made to feel like an inconvenience at all for doing so. Prior to the trip, there were regular check-ins and any pre-travel paperwork was provided to ensure our arrival was seamless. One of our interests for the trip was to see some of the Lord of the Rings filming locations. With Nats also being a LOTR fan, he was able to provide additional suggestions we had not even thought of! I thoroughly enjoyed the day-by-day schedule along with recommendations for stops/attractions in each destination. We were provided vouchers for each of the planned activities ahead of time so we could bring them with for easy check-ins as well. Nats went above and beyond by meeting up with us during our trip and treating us to the delicious cream horn dessert. This trip exceeded our expectations and Nats will be our go-to should we ever make it back.

Activity Reviews
Hobbiton Movie Set Tour, with a Lunch at the Party Marquee
Hobbiton Movie Set Tour, with a Lunch at the Party Marquee
Matamata

For a LOTR fan this is a MUST. It was a magical experience to say the least.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zipline Original Canopy Tour
Zipline Original Canopy Tour
Rotorua

We had never ziplined prior to this and it was AMAZING. The guides were very knowledgeable and provided a great tour. It was very interesting to hear about the conservation efforts this company puts forth to ensure their forest, the plants and birds are protected. Would highly recommend for anyone interested in supporting local conservation efforts and want to have fun while doing so!

Quality of Experience
Great guides and a fun group
Guides, Drivers and Staff
Super knowledgeable and friendly
Transport
Motuara Island Bird and Day in the Sounds
Motuara Island Bird and Day in the Sounds
Picton

This was a long day, but completely worth it! The cruises to your destinations were so beautiful and we had a once in a lifetime encounter with a large pod of very playful dolphins along the way. The hike to the top of Motuara Bird Island was short and I would have liked more time to check additional birds off of the list, but saw new ones that would have been hard to find in other locations. The Queen Charlotte Track was just right for us - any longer and we would not have made it back to the ferry in time.

Quality of Experience
Guides, Drivers and Staff
Transport
Glenorchy Lord of the Rings 4WD Tour
Glenorchy Lord of the Rings 4WD Tour
Queenstown (NZ)

The information provided during this tour was interesting, but if you do your research ahead of time for some of the LOTR filming locations - you could go by yourself without a guide. The 4WD vehicle did allow you to get to some of the harder to get to places - but the "filming locations" there were off in the distance (the guide pointing at a far off mountain peak and saying that was were X scene took place).

Quality of Experience
Although the weather was not ideal, we still had a good time.
Guides, Drivers and Staff
Transport
Local specialist: Nats Subramanian
Nats
Nats Subramanian
Local specialist in New Zealand | Replied on Jan 26, 2025

Dear Mary and Nick,

I am so glad that you had a wonderful honeymoon in New Zealand! Uma and I enjoyed meeting you at Viv's Kitchen in Sanson. Thank you for stopping by.

We would love to see you both again in New Zealand. Please stay in touch. I wish you all the very best.

Warmest Regards,
Nats

Excellent Experience with Kimkim!
New Zealand | Jan 6 - Jan 20, 2025

K
Kate E.
Boston, MA | Reviewed on Jan 23, 2025
I worked with Monica to put together a self-driving itinerary for my two college-age children through the South and North Island. Monica was great to work with - very knowledgeable, extremely responsive, good at taking input and making thoughtful suggestions, and sensitive to budget. She put together a fantastic trip with a mix of different activities and highlights, many of which we would not have found on our own. While they were on the trip, she responded quickly to any needs they had and... Read more

I worked with Monica to put together a self-driving itinerary for my two college-age children through the South and North Island. Monica was great to work with - very knowledgeable, extremely responsive, good at taking input and making thoughtful suggestions, and sensitive to budget. She put together a fantastic trip with a mix of different activities and highlights, many of which we would not have found on our own. While they were on the trip, she responded quickly to any needs they had and the trip went very smoothly and successfully. I would highly recommend Monica and the Kimkim experience. Many thanks Monica!

Activity Reviews
Jet Boat the Shotover River
Jet Boat the Shotover River
Queenstown (NZ)

This was one of my kids’ favorite activities on the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Doubtful Sound Overnight Cruise (Real NZ)
Doubtful Sound Overnight Cruise (Real NZ)
New Zealand

This was perhaps the biggest highlight of the trip! My kids loved it! And we would never have thought to do this without Monica’s encouragement.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak Tasman Glacier Lake
Kayak Tasman Glacier Lake
New Zealand

My kids loved their kayaking guide and found him very entertaining. This experience was another highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

The kids said the guide for this evening was excellent. Very fun, knowledgeable and interesting. They also raved about the restaurants she took them to. They loved one so much that they went back the next night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua

This was my kids’ favorite part of their North Island experience. They said it was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 23, 2025

Kate, thank you so much for the kind words! It was a true pleasure working with you to create an itinerary for your children. I’m so glad to hear that they had such a great experience and that the trip went smoothly. I always try to suggest activities that are both exciting and unique, so it’s wonderful to know that they enjoyed the highlights and discoveries along the way. If you ever need help planning another trip, I’d be more than happy to assist! Best regards from Queenstown! Monika

Perfect in every way.
New Zealand | Jan 16 - Jan 21, 2025

M
Maxine K.
San Jose, CA | Reviewed on Jan 23, 2025
We had a wonderful trip, expertly arranged by Kimkim. Michelle stayed in touch with us constantly to be sure everything was going smoothly. She quickly came up with a solution to a problem with our rental car so that it was no hassle at all for us. All of our accommodations were great. Our tours were perfect for us. I cannot recommend this company enough and would book through them again in a heartbeat. Read more

We had a wonderful trip, expertly arranged by Kimkim. Michelle stayed in touch with us constantly to be sure everything was going smoothly. She quickly came up with a solution to a problem with our rental car so that it was no hassle at all for us. All of our accommodations were great. Our tours were perfect for us. I cannot recommend this company enough and would book through them again in a heartbeat.

Hotel Review
Church Hill Boutique Lodge
Stewart Island

Our room was lovely. The service as personal. The food was amazing. We loved this place.

Authenticity & Character
Location
The big hill up was a bit challenging, but Chris will come down to pick you up. A lovely location.
Staff
Cleanliness & Comfort
Activity Reviews
Kiwi Spotting Encounter
Kiwi Spotting Encounter
Stewart Island

Dan was a great, knowledgeable guide. We saw kiwi!

Quality of Experience
Guides, Drivers and Staff
Transport
We did see kiwi, because Chris really knew what he was doing.
Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau

I cannot say enough about how amazing this was.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 23, 2025

Hi Maxine and thanks so much for your review. I am so glad you got to experience Rakiura (Stewart Island) which is such a magical place. In your short trip following the cruise you managed to fit in some really great experiences and a real immersion into Kiwi culture (both the people and the birds!)
I hope you are able to return again some day to see more of the country.

Liz Neal was absolutely amazing to work with....
New Zealand | Dec 27 - Jan 12, 2025

B
Brian D.
Ashburn, VA | Reviewed on Jan 19, 2025
Liz Neal was absolutely amazing to work with. Her organization, expertise & detail created the opportunity for a trip of a lifetime! Highlights included:
- Waiheke Island Hop on Hop Off Bus
- Rotorua Glow Work Kayak
- Mt Tarawera Crater Walk
- Maori Dining Experience
- Pohue Purepod
- Lake Tekapo
- Cass Valley 4WD Tour
- Mt Cook; Glacier Boat Trip & Helicopter
- Queenstown; Funyak River Safari
- Doubtful Sound Overnight Cruise
Read more

Liz Neal was absolutely amazing to work with. Her organization, expertise & detail created the opportunity for a trip of a lifetime!

Highlights included:
- Waiheke Island Hop on Hop Off Bus
- Rotorua Glow Work Kayak
- Mt Tarawera Crater Walk
- Maori Dining Experience
- Pohue Purepod
- Lake Tekapo
- Cass Valley 4WD Tour
- Mt Cook; Glacier Boat Trip & Helicopter
- Queenstown; Funyak River Safari
- Doubtful Sound Overnight Cruise

Hotel Reviews
M Social
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regent of Rotorua
Rotorua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PurePod Port Levy, Banks Peninsula (Pohue)
Pohue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Suites
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
InterContinental Fiji Golf Resort & Spa, an IHG Hotel
Natadola, Fiji
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown (NZ)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Tu Te Ra - Maori Cultural Dining Experience
Tu Te Ra - Maori Cultural Dining Experience
Rotorua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Glacier Boat Trip -
Glacier Boat Trip -
Aoraki / Mount Cook Village
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Mt Tarawera Crater Walk Experience
Half Day Mt Tarawera Crater Walk Experience
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Mt Cook & The Glaciers
Mt Cook & The Glaciers
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Cass Valley 4WD Backcountry tour
Half Day Cass Valley 4WD Backcountry tour
Lake Tekapo
Quality of Experience
Guides, Drivers and Staff
Transport
Spend the night at your offgrid glass cabin
Spend the night at your offgrid glass cabin
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Garden Onsen Outdoor Soak (From 5pm) 1 hour -
Garden Onsen Outdoor Soak (From 5pm) 1 hour -
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Navigator Overnight Cruise Return ex Zqn - Private Cabin. Includes Dinner & Full Breakfast
Navigator Overnight Cruise Return ex Zqn - Private Cabin. Includes Dinner & Full Breakfast
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 27, 2025

Dear Brian and Sarah,
Thank you for taking the time to write such a wonderful review. I am super happy that you enjoy the trip so much. I loved planning it with you, really!! I would love to have the opportunity to plan another trip for both of you another year.

I really appreciate your words and really loved working together to create this fabulous trip.

Cheers
Liz

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.