Kimkim Trip Reviews for New Zealand

4.8
Based on 233 ratings
Read 233 verified reviews by travelers who booked their trip to New Zealand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Love the trip planned all the right activitie...
New Zealand | Dec 28 - Jan 7, 2025

T
Talia S.
Los Angeles, CA | Reviewed on Dec 04, 2025

Love the trip planned all the right activities. Wish she was a bit more communicative about her travels when she wasn’t going to respond and make sure we had someone to communicate with but she planned a great trip with great activities

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Dec 04, 2025

Thanks so much for taking the time to post your review of your New Zealand vacation. Happy future travels!

Everything was first class except the very la...
New Zealand | Nov 17 - Nov 26, 2025

Ron
Ron Z.
Chicago, IL | Reviewed on Dec 03, 2025
Everything was first class except the very last night. I know John Mattarella was a little kind in his words, but I won’t mix the words that was way beneath what you guys should’ve gave us. Everything was excellent until that moment it was like going to a hostile quite honestly is bullshit but everything else was great except exceptionally great except that last moment, which then the last moment is what you remember I hope for your future guests you get rid of that location cause that was a... Read more

Everything was first class except the very last night. I know John Mattarella was a little kind in his words, but I won’t mix the words that was way beneath what you guys should’ve gave us. Everything was excellent until that moment it was like going to a hostile quite honestly is bullshit but everything else was great except exceptionally great except that last moment, which then the last moment is what you remember I hope for your future guests you get rid of that location cause that was a joke again thank you for everything with a great time John my wife, Yvonne, and Heather did all the coordinating with you. I was a silent partner and like said it was great fantastic over the top until last night. Quite honest I think we should get a refund for that night, but that’s beside the point please do better for your next guest on that port otherwise spot on thank you Ron Zielinski

Hotel Review
Oaks Auckland Hotel (Prev. Nesuto Stadium Auckland)
Auckland

This felt like a hostile nothing on the walls, pure white twin size beds after having a first rate first class top-notch experience of first place places we’ve been to and then we go to this hostile looking place. It was clean and nice, but it wasn’t the first class experience that we had through Kim Kim and should’ve stayed throughout the trip.

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Dec 04, 2025

Hi Ron

Many thanks for your feedback on the airport hotel that you had for the last night. I will certainly advise all our staff and take it off our selling list. I am glad you enjoyed all your trip to that point. We usually use the Novotel or Pullman so I am not sure why Jannie chose this hotel unless availability was tight. I really appreciate your feedback.

Kind regards
Ruth

Amazing trip to New Zealand with Monika's help from Kimkim
New Zealand | Nov 21 - Nov 30, 2025

M
Mafalda R.
San Jose, CA | Reviewed on Dec 02, 2025
we had the most amazing time during our trip to New Zeleand. Monika was of great help! Not only she gave us really good recommendations of places to visit and experiences , but she was also extremely helpful in accommodating changes along the way. Highly recommend this platform and Monika! Read more

we had the most amazing time during our trip to New Zeleand. Monika was of great help! Not only she gave us really good recommendations of places to visit and experiences , but she was also extremely helpful in accommodating changes along the way. Highly recommend this platform and Monika!

Activity Reviews
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
Doubtful Sound Overnight Cruise (Real NZ) on Navigator or Wanderer
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Dec 04, 2025

Dear Mafalda! Thank you so much for your lovely words! I’m really happy to hear you had such an amazing time in New Zealand. It was a pleasure helping you, and I’m always here if you ever plan to come back. 💛✈️Warm regards, Monika

Michelle Deserves at least 6 Stars Trip
New Zealand | Nov 18 - Nov 30, 2025

K
kevin c.
Chicago, IL | Reviewed on Dec 01, 2025
Michelle, taking a break at the Westwood lodge after the Heli Hike today and thought we should give you some feedback so far. In a word, AWESOME!
We enjoyed Christchurch on our own, walking 10 miles both days we were there. The Earthquake Museum is worth it and the Tram hop on hop off also a good idea especially for those who don't want to walk 10 miles a day. We had a tremendous meal at 27 steps in CC. Also, the roses in the Botanical gardens were spectacular.
The train ride to Greymouth...
Read more

Michelle, taking a break at the Westwood lodge after the Heli Hike today and thought we should give you some feedback so far. In a word, AWESOME!
We enjoyed Christchurch on our own, walking 10 miles both days we were there. The Earthquake Museum is worth it and the Tram hop on hop off also a good idea especially for those who don't want to walk 10 miles a day. We had a tremendous meal at 27 steps in CC. Also, the roses in the Botanical gardens were spectacular.
The train ride to Greymouth was terrific too. We wound up with three breakfasts basically and barely recovered before they fed us lunch. The scenery was awe inspiring and the audio tour pretty good if a bit long near the end. Rental Car is pretty cool.
Probably the best part of the trip so far has been Selwyn and Elizabeth at the Awatuna Lodge. We ate dinner there the first night and it was so good we did again the second. I doubt you'll find a better restaurant meal anywhere. They sat with us both nights for Cocktail hour and have super interesting pasts. The view from their place is beautiful overlooking a wild beach.
The bike ride was pretty spectacular, especially going through the rain forest. It was a bit more challenging than expected. The distance is deceiving. The elevation changes are pretty big so we had to walk the bikes some and go really slow on the steeper downhills. Also, a bit rougher. Great experience, but at the upper bound of our abilities. "easy" apparently has different definition in NZ!
Drive to Franz Joseph was a bit of an adventure because we left some stuff in a closet at Awatuna and had to double back. No worries. Made our Kayak trip and enjoyed the guides and the lake.
Westwood Lodge is good, but nothing really can compare to Elizabeth and Selwyn.
We have gotten super lucky on the weather everywhere. Had a bit of rain to start our bike ride but that stopped after 2 hours and were fine. Yesterday it rained all day when we were driving but stopped as soon as we got to the Kayak site. We had one of the best days anyone could remember today for our Glacier hike. Heli Hike was a hit too. Everyone was great and hike itself just the right amount of challenge and time. It's just a unique experience.
Last, we have really enjoyed the people everywhere. NZ is a beautiful place filled with genuinely nice people. We've met more great people from the AU, Britian, and for some reason, tons of Dutch!
We'll check in later as we head into our next adventures.
Kevin and Marge
Michelle, just wanted to let you know the rest of the trip has gone smashingly well. Wanaka was so interesting, and you were right about the 4-wheel drive adventure. We had 5+ hours with a native Kiwi and learned everything about your country. The Alpine Resort Wanaka accommodations were our least favorite of the 4. Not a good walk to town and we had a couple of minor issues with the unit we had. It is a great place for folks who have kids though. For us the more intimate setting of a B&B is best. Which brings us to our second favorite stop the Monte Cristo. What a treat. The staff was fantastic, the wine tasting really fun and the location is beautiful. The two bike rides out of Clyde were fun but pretty challenging. Especially the one around the lake. E bikes were a must. We would never have made it pedaling. The track is pretty challenging, and we got to experience lovely 75KMH NZ winds. We were fine if not a bit tired. The second day ride was the opposite. Flat to downhill the whole way with a huge tail wind. Very different landscape. I would recommend both trips just let folks know it will be challenging.
The fly-cruise-fly was also another unbelievable experience. We got lucky that they had a lot of rain before we came so the waterfalls were spectacular. The flights were a lot of fun too especially with Ben our pilot looking like our son in law.
We're in Queeenstown now staying at spectacular place, the Queenstown Park Boutique. People are just as nice as all the other places and it's a great location.
Thank you again for an outstanding trip. We love your country and your people.
Cheers
Kevin and Marge

Hotel Review
Monte Christo Winery
Clyde

Accommodations are 5 star, the staff were spectacular and the view even better it that is possible. Location was perfect for our access to our bike rides. We would highly recommend Monte Christo to anyone staying in the region.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Dec 03, 2025

Thanks so much for taking the time to provide such a detailed review of your time in New Zealand and I am thrilled to hear you had such an outstanding trip. It also warms my heart to hear that you love our country and people, we do have some of the friendliest people in the world and we really enjoy when visitors notice and appreciate this. Happy future travels!

Fantastic New Zealand South Island itinerary planned by Michelle at Once Upon a Trip!
New Zealand | Nov 3 - Nov 23, 2025

Charles
Charles H.
Chicago, IL | Reviewed on Nov 30, 2025
Michelle listened to our trip goals carefully, then created a fantastic itinerary! The lodging, activities, and pace were great. Over 20 nights, 3,000 km of auto travel, 6 hikes, 2 cycling trail rides, and many other fun activities, everything went perfect! We appreciate the creativity when we had to delay the start of our trip by two days to jump in and start as if nothing was missed. Many thanks to Michelle for a terrific experience on the South island of New Zealand! Read more

Michelle listened to our trip goals carefully, then created a fantastic itinerary! The lodging, activities, and pace were great. Over 20 nights, 3,000 km of auto travel, 6 hikes, 2 cycling trail rides, and many other fun activities, everything went perfect! We appreciate the creativity when we had to delay the start of our trip by two days to jump in and start as if nothing was missed. Many thanks to Michelle for a terrific experience on the South island of New Zealand!

Hotel Reviews
Hotel Montreal
Christchurch

We loved staying at the Montreal! Close to the entertainment section of Christchurch and spacious rooms. We saw the best of Christchurch from this welcoming hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel St Clair
Dunedin

The right place to be in Dunedin! Beach. Surfers, and great evening fun!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PurePod Rakiura Stewart Island (Hananui)
Christchurch

This was one of the most unique experiences we ever had! The Pure Pod was spectacular and the provided food excellent! Stewart Island is a special place! We loved our 20km hike to Prince William hut. Enjoying a clear night and the southern sky from the pod is breathtaking!

Location
Staff
Great food prep and spotlessly clean pod.
Cleanliness & Comfort
Fiordland Jewel
Milford Sound

Cruising Milford Sound and staying onboard this ship was fantastic! Captain Jack is an amazing host. We were guests during a torrential rainstorm and the waterfalls were unbelievable! Kayaking was really fun, even in the rain and cold! A great time!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Prospect Lodge
Te Anau

Joan and Ross have an amazing lodge! What a special experience Prospect Lodge is. Only two guest rooms makes this unique. The breakfasts were the best ever! The view of Lake Te Anau and the mountains is Georgeous! Rooms are first class! Our 15km heli-hike on the Kepler Track was unbelievable fun. Seeing the glow worms in the cave was the most unique experience and great fun!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monte Christo Winery
Clyde

What a great experience! The chalets were very, very nice! The wine tasting terrific, and in room breakfasts really nice. Cycling the 40km Dunstan Lake Trail was the best activity of our trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown Park Boutique Hotel
Queenstown

Where one night in Queenstown is enough, this is the place to stay! Welcoming staff, great happy hour, wonderful rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Edgewater Wanaka
Lake Wānaka

Great hotel/lodge! Rooms a bit spartan, but the common areas, bar, and patio were exceptional. The jet boat on the river and the 4wd on the nearby livestock station made for an exciting and informative day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Westwood Lodge
Franz Josef Glacier

Rooms were a bit dark and not comfortable.

Authenticity & Character
Cleanliness, decor, and staff cheerfulness.
Location
Staff
Cleanliness & Comfort
Rimu Lodge
Ruatapu

Sue Ellen is a terrific host at this special lodge! Her happy hour and breakfasts were fantastic. The lodge is beautiful, has great views of the Hokitika River, and is luxurious. Our 50km cycle on the Western Track was so much fun!! Hokitika is one of our favorite beach towns! So original!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Awaroa Lodge
Abel Tasman National Park

Great experience to stay at this lodge in the NP. Unique experience to arrive and depart by water taxi. Loved the food too! Our 15km hike through forests and beaches was exhilarating. Could have stayed longer! This is a favorite of our trip!

Authenticity & Character
In the Forrest by the sea.
Location
Staff
Cleanliness & Comfort
The Mayfair
Christchurch

A little outside the entertainment and shopping district. Nice otherwise.

Authenticity & Character
Cozy
Location
Staff
Cleanliness & Comfort
Activity Reviews
Yellow-eyed penguins
Yellow-eyed penguins
Dunedin

We enjoyed learning about the penguins and walking the track. Absolute beauty! Great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Milford Sound overnight Cruise - Fiordland Jewel
Milford Sound overnight Cruise - Fiordland Jewel
New Zealand

This is must do in when travelling NZ! We lucked out with a rainstorm during our first day creating hundreds of waterfalls. Captain Jack was terrific!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Heli Hike Kepler track from Te Anau
Heli Hike Kepler track from Te Anau
Te Anau

Absolutely great hike! We had 100km wind and driving rain shortly after being let off the heli! Wow! Such beautiful views at the top, and great forests on the way down.

Quality of Experience
Guides, Drivers and Staff
Transport
Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau

Really fun experience! The caves are spectacular to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Dunstan Cycle Trail (from Clyde)
Lake Dunstan Cycle Trail (from Clyde)
New Zealand

This was the best cycle adventure we could have imagined! Challenging and beautiful. Of course we were on standard bikes!

Quality of Experience
Transport
Wild Hills 4WD Safari tour
Wild Hills 4WD Safari tour
New Zealand

Chris was our 4wd guide and did a great job teaching us about the station (farm) operations. Fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Jet boat and wilderness walk
Jet boat and wilderness walk
New Zealand

Our jet boat captain Ben was so much fun! But he was also very knowledgeable and made this a really enjoyable experience. Loved learning about the beech forests!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Nov 30, 2025

Kia Ora and thanks so much for your review and the honest ratings of the accommodation. You certainly covered some ground didn't you! I am glad we were able to step in and make those late adjustments to the start of the trip, I think that is definately a part of the service that you get with a travel agent that is not appreciated until the time comes that you need it. Happy future travels with Kimkim!

Monika made sure my New Zealand trip was wonderful
New Zealand | Nov 10 - Nov 23, 2025

S
Sharon C.
Denver, CO | Reviewed on Nov 27, 2025
Trusting Monika with my trip was the best decision I could have made, she was so helpful throughout the planning process and during the trip. She picked excellent excursions that we throughly enjoyed and made all the arrangements necessary for the trip to go so smoothly. The was wise enough to pick hotels that were in walking distance to great restaurants and activities and was very helpful in accommodating my travel partner, who had a lot of allergies. I would absolutely recommend her for... Read more

Trusting Monika with my trip was the best decision I could have made, she was so helpful throughout the planning process and during the trip. She picked excellent excursions that we throughly enjoyed and made all the arrangements necessary for the trip to go so smoothly. The was wise enough to pick hotels that were in walking distance to great restaurants and activities and was very helpful in accommodating my travel partner, who had a lot of allergies. I would absolutely recommend her for planning a trip to New Zealand.

Activity Reviews
Glowworm Tour Nocturnal Adventure
Glowworm Tour Nocturnal Adventure
Rotorua

Stephen was incredible. His knowledge of the landscape and local flare and fauna was top notch. We had an absolutely incredible time and he takes beautiful pictures if you at a waterfall that he promptly emailed to us the next morning, do not miss this!!

Quality of Experience
you are in a small group and it does not feel touristy or commercial, its intimate and fun
Guides, Drivers and Staff
Stephen is an incredible tour guide, he's is so knowledgable and respects the environment and his patrons
Transport
he took us to see the sunset, looking over the lake before we went to see the glowworms
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

Do not skip the experience, it's so educational, entertaining and the food was the best we had the entire trip!! The love, care and welcoming attitude that the performers have for visitors is unparalleled. The knowledge they provide leaves you deeply interested in Maori culture and the performances and food were excellent. The staff is so talented!! I would absolutely go back and do this again.

Quality of Experience
Food
best meal we had the whole trip
Guides, Drivers and Staff
Transport
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

It was raining but that didn’t detract from the experience

Quality of Experience
Guides, Drivers and Staff
Skydive Taupo Tandem 12000 feet
Skydive Taupo Tandem 12000 feet
New Zealand

Staff was friendly and knowledgeable

Quality of Experience
Guides, Drivers and Staff
Swim with dolphins
Swim with dolphins
New Zealand

I didn’t end up swimming and they arranged for us to take a boat ride instead where we still got to see dolphins

Christchurch Tramway Restaurant
Christchurch Tramway Restaurant
Christchurch

Excellent food and amazing service

Quality of Experience
The quality and food portions were excellent
Food
Guides, Drivers and Staff
The staff was so friendly and professional
Coach and Cruise to Milford Sound / Piopiotahi
Coach and Cruise to Milford Sound / Piopiotahi
Queenstown (NZ)

I wish I caught the name of our bus driver, he was so friendly and entertaining and took some great photos of me and my friend!

Quality of Experience
The views and the driver
Guides, Drivers and Staff
He was so friendly, funny and informative
Transport
The bus had some problems on the way back but that’s not anyone’s fault
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Nov 30, 2025

Thank you so much, Sharon and Kristy. It was such a pleasure planning this journey with you both, and I’m so happy to hear you enjoyed the excursions, loved the locations of the hotels, and felt well-looked-after throughout the trip. I’m especially glad we could find great options that suited all the allergy needs while still keeping everything fun and effortless.
Warm regards from New Zealand ! Monika

Trip of a Lifetime
New Zealand | Nov 7 - Nov 19, 2025

R
Robert S.
Ashburn, VA | Reviewed on Nov 25, 2025
Denise provided excellent guidance in developing an itinerary. We enjoyed every day of the trip. Denise and Uma were readily available to assist when we had questions along the way. I would highly recommend Denise to anyone planning a trip to New Zealand. Read more

Denise provided excellent guidance in developing an itinerary. We enjoyed every day of the trip. Denise and Uma were readily available to assist when we had questions along the way. I would highly recommend Denise to anyone planning a trip to New Zealand.

Hotel Reviews
The Langlands Hotel
Invercargill

Excellent lounges and breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Queenstown

We were upgraded to lake view and were blown away by the setting. Access to town was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Te Pā Tū Māori Feast & Performance
Te Pā Tū Māori Feast & Performance
Rotorua

This was a fun evening and a feast

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Denise Siviter
Denise
Denise Siviter
Local specialist in Bay of Plenty, New Zealand | Replied on Dec 05, 2025

Thank you Robert and your group for making my job that much better. It was lovely helping you and your group achieve a wonderful trip.

Have a Merry Christmas
Denise

Trip to New Zealand
New Zealand | Nov 7 - Nov 19, 2025

R
Rand M.
Chicago, IL | Reviewed on Nov 24, 2025
My trip to New Zealand fantastic. The planning process with Denise went smoothly. Denise kept our group up to date about suggestions and changes to our itinerary during the planning peocess and also worked with us as we traveled. We had a wonderful time in New Zealand.
Read more

My trip to New Zealand fantastic. The planning process with Denise went smoothly. Denise kept our group up to date about suggestions and changes to our itinerary during the planning peocess and also worked with us as we traveled. We had a wonderful time in New Zealand.

Hotel Reviews
Heritage Queenstown
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Distinction Te Anau Hotel And Villas
Te Anau
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Langlands Hotel
Invercargill
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scenic Hotel Dunedin City
Dunedin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carnmore Hotel Christchurch
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Millennium Hotel Rotorua
Rotorua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Auckland
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Enjoy the panoramic view of Auckland from Sky Tower
Enjoy the panoramic view of Auckland from Sky Tower
Auckland
Local specialist: Denise Siviter
Denise
Denise Siviter
Local specialist in Bay of Plenty, New Zealand | Replied on Dec 04, 2025

Kia ora Rand
Thank you for your review, it was so lovely working with you and your wonderful group leading up to and during your stay in New Zealand.
Have a Happy Christmas
Warm Regards
Denise

Let KimKim do the planning! Results are seamless.
New Zealand | Nov 4 - Nov 14, 2025

Patricia
Patricia S.
Denver, CO | Reviewed on Nov 15, 2025
I loved this trip. The planning and communication by my agent, Uma, was outstanding. I was on my own & she was communicating with me day & night, whenever I needed her. She would always answer me. When there was a cancellation for a tour she provided me with an alternative. Her suggestions for restaurants & activities was outstanding. I would definitely recommend her for a customized trip to New Zealand.
Hanna, our guide from Cheeky Kiwi Tours was over the top. Personable, patient,...
Read more

I loved this trip. The planning and communication by my agent, Uma, was outstanding. I was on my own & she was communicating with me day & night, whenever I needed her. She would always answer me. When there was a cancellation for a tour she provided me with an alternative. Her suggestions for restaurants & activities was outstanding. I would definitely recommend her for a customized trip to New Zealand.
Hanna, our guide from Cheeky Kiwi Tours was over the top. Personable, patient, knowledgeable, & made us feel like we were the most important people in the world.
Thank you, Kim Kim for an amazing experience 😊

Hotel Reviews
Copthorne Hotel Greymouth
GREYMOUTH

Spacious & luxurious. Being on the top floor was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bella Vista Queenstown
Queenstown

Very nice. Walking distance to everything you need.

Authenticity & Character
Location
Walking distance to everything you need.
Staff
Cleanliness & Comfort
Activity Reviews
Explore Punakaiki Pancake Rocks
Explore Punakaiki Pancake Rocks
New Zealand

The guide, Linda, was funny & entertaining. Unfortunately we had such windy & rainy weather that day we couldn’t stay out long. But the drink & snack at the end was a nice gesture.

Quality of Experience
Guides, Drivers and Staff
Transport
Queenstown to Franz Josef Tour via Wanaka (One-Way)
Queenstown to Franz Josef Tour via Wanaka (One-Way)
Queenstown (NZ)

Hanna the driver & guide gave us highlights along the way & took care of all of our needs. She was wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Milford Sound Coach - Cruise from Queenstown
Milford Sound Coach - Cruise from Queenstown
Queenstown (NZ)

Comfortable coach. Plenty of stops along the way.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Nov 16, 2025

Hello Patricia,

Thank you so much for your kind words and the review. I absolutely enjoyed assisting you during your South Island Holiday.

Please keep in touch. I would be delighted to see you again for your North Island exploration 😊.

Warm regards,
Uma

Two weeks in New Zealand
New Zealand | Oct 21 - Nov 2, 2025

K
Karen C.
Seattle, WA | Reviewed on Nov 15, 2025
I connected with Kim Kim and Ruth only a mere month and a half before our scheduled trip to New Zealand. Despite the late notice Ruth stepped up, got some preliminary information on our interests, and curated an amazing two week self guided tour of the North and South islands. Every single event, from group tours to picking up our rental cars with driving directions in tow, went off without a single hitch. We had so many amazing experiences along the way it’s hard to choose the best, but... Read more

I connected with Kim Kim and Ruth only a mere month and a half before our scheduled trip to New Zealand. Despite the late notice Ruth stepped up, got some preliminary information on our interests, and curated an amazing two week self guided tour of the North and South islands. Every single event, from group tours to picking up our rental cars with driving directions in tow, went off without a single hitch. We had so many amazing experiences along the way it’s hard to choose the best, but I will say if you get the chance to kayak at night in the glow worm caves in Rotorua: DO IT! Amazing. Even in the rain. Thank you so much Ruth for the attention to detail, the quick availability and the amazing organization. We will definitely be in touch for our next adventure.

Activity Reviews
Queenstown Private Transfer Hotel to Airport
Queenstown Private Transfer Hotel to Airport
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)
Quality of Experience
Everyone should take the time for this beautiful part of the world.
Food
Guides, Drivers and Staff
Transport
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)
Quality of Experience
Glacier Boat Trip -
Glacier Boat Trip -
Aoraki / Mount Cook Village
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer - Christchurch Railway Station to City Hotel
Private transfer - Christchurch Railway Station to City Hotel
Christchurch
Quality of Experience
Guides, Drivers and Staff
Transport
Interislander Ferry - Wellington to Picton
Interislander Ferry - Wellington to Picton
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon/Evening Twilight Wine and Craft Beer Tour
Afternoon/Evening Twilight Wine and Craft Beer Tour
Queenstown (NZ)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wellington Private Transfer Hotel to Ferry Terminal
Wellington Private Transfer Hotel to Ferry Terminal
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Zealandia by Night Tour
Zealandia by Night Tour
Wellington
Quality of Experience
Guides, Drivers and Staff
Transport
Introducing Te Papa Tour and Museum visit
Introducing Te Papa Tour and Museum visit
Wellington
Quality of Experience
Guides, Drivers and Staff
Transport
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

The host of the evening was absolutely amazing. Sharing his culture and knowledge was truly a passion for him and it translated into an amazing evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Waimangu Valley Nature Walk & Lake Rotomahana Boat Cruise
Waimangu Valley Nature Walk & Lake Rotomahana Boat Cruise
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton - Shared Tour
Hobbiton - Shared Tour
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

The guides were absolutely amazing. Clearly very excited to share information and the beauty of these amazing creatures and their amazing habitat.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Rotorua
Welcome to Rotorua
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Auckland Private Transfer International Airport to Hotel
Auckland Private Transfer International Airport to Hotel
New Zealand
Quality of Experience
I
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Nov 18, 2025

Thanks Karen! It was a real pleasure working with you and planning your trip. I am so thrilled that you enjoyed your vacation in New Zealand! I hope I can work with you again!
Ruth

I broke my foot the second day of our trip. M...
New Zealand | Oct 19 - Oct 27, 2025

Heather
Heather S.
Chicago, IL | Reviewed on Nov 09, 2025
I broke my foot the second day of our trip. Monika was able to get me an appointment in less than an hour at a location within a couple of blocks of where we were and make last minute adjustments to our itinerary for accessibility and one cancellation with an alternative option. We still had an amazing trip. We are already discussing another to catch what we missed! She was always friendly, available, personable, and full of good tips and advice on making the most of our time while not over... Read more

I broke my foot the second day of our trip. Monika was able to get me an appointment in less than an hour at a location within a couple of blocks of where we were and make last minute adjustments to our itinerary for accessibility and one cancellation with an alternative option. We still had an amazing trip. We are already discussing another to catch what we missed! She was always friendly, available, personable, and full of good tips and advice on making the most of our time while not over doing it.

Hotel Reviews
Rendezvous Heritage Hotel Auckland
Auckland
Authenticity & Character
Location
Very centrally located.
Staff
Front desk staff was great.
Cleanliness & Comfort
Regent of Rotorua
Rotorua

The restaurant menu seemed a bit overpriced. The portion sizes were small, somewhat bland, and not very filling. The restaurant experience was a bit awkward due to staff behavior. Housekeeping staff was very pleasant and accommodating.

Authenticity & Character
Location
Staff
Front desk staff and housekeeping were wonderful. We felt as if we had committed a social or cultural faux pa when dining in the restaurant, though we were unsure of what we may have done.
Cleanliness & Comfort
Naumi Hotel Wellington
6141

The decor was very odd and not to our taste. We were provided an accessible room, but had to move a heavy couch to make a viable pathway to the bathroom for me on my crutches. The hotel restaurant menu was very limited and not to our palette preferences.

Authenticity & Character
Lots of character- but not our vibe. Some of the color and pattern choices in the lobby, hallways, elevator, and our room were disorienting and frankly painful to the eyes.
Location
The parking garage was too small for their clientele- there were not enough spaces to accommodate us the first night.
Staff
Depending on who was working the counter, sometimes they were helpful and other times seemed bothered by being asked questions.
Cleanliness & Comfort
Tongariro Suites
Horopito

The hosts were very attentive and friendly. The food was fantastic and the opportunity to mingle with other guests was lovely. The view was spectacular!

Authenticity & Character
Location
A little out of the way, but worth it.
Staff
Cleanliness & Comfort
Villa Walton
Richmond Downs

Sue was amazing and coincidentally the other couple who was staying there at the same time also went to Hobbiton and we had wonderful conversation at a fantastic breakfast with fruits from Sue’s orchard. Picturesque grounds and comfortable accommodations. Also, Ted was a highlight. Would be happy to return.

Authenticity & Character
The grounds - beautiful landscaping and fragrant wisteria at the front door.
Location
Proximity to Hobbiton and local cuisine.
Staff
Sue (and her dog Ted)
Cleanliness & Comfort
Activity Reviews
Wellington - Full day Lord of the Rings location tour
Wellington - Full day Lord of the Rings location tour
Wellington

We were pleasantly surprised to find out this was a private tour.

Quality of Experience
Guides, Drivers and Staff
Dean was absolutely amazing. He was friendly, personable and was completely dedicated to making sure we experienced what we came for. He had the ability to guide the tour while also letting us weigh in on what was important to us to see.
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

As near an experience of full cultural immersion as can be accomplished by a tourist.

Quality of Experience
Food
All of it! The singing at the end was a phenomenal moment of connection for all.
Guides, Drivers and Staff
Transport
Glowworm Kayak Tour
Glowworm Kayak Tour
Rotorua
Quality of Experience
Guides, Drivers and Staff
Jason was an awesome guide! He was passionate about every part of the tour and was very accepting of those who may be less accustomed to being on the water or in caves at night, as well as those needing additional accommodation for physical limitations.
Transport
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua
Quality of Experience
Guides, Drivers and Staff
 All Blacks Experience
All Blacks Experience
Auckland
Quality of Experience
Guides, Drivers and Staff
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Nov 10, 2025

Dear Heather and Chuck,

Thank you so much for your kind words! I’m so sorry again that your trip started off with that unexpected injury, but I’m really glad we were able to make things work smoothly and that you still had such a wonderful experience.

It truly means a lot to hear that you enjoyed your time in New Zealand despite the setback — and I love that you’re already thinking about coming back to see the parts you missed! I’d be delighted to help you plan the next adventure when the time comes.

Wishing you a speedy recovery and a great rest of the week!

Warm regards,
Monika

Storm warning! Not what we planned but turned out better.
New Zealand | Oct 18 - Oct 30, 2025

M
Mark W.
Seattle, WA | Reviewed on Nov 08, 2025
Our trip to New Zealand was incredible and memorable. First, the uncontrolled bad. Our trip coincided with a storm of the century. About half of our excursions had to be cancelled due to high winds on the South Island (100 mph). Second, the good. Those things that we were able to do were excellent. Because of the weather difficulty, our specialist Kathrin worked extra hard to rebook and adjust things on the fly. The ability to pivot and do other activities made it such that we were... Read more

Our trip to New Zealand was incredible and memorable. First, the uncontrolled bad. Our trip coincided with a storm of the century. About half of our excursions had to be cancelled due to high winds on the South Island (100 mph). Second, the good. Those things that we were able to do were excellent. Because of the weather difficulty, our specialist Kathrin worked extra hard to rebook and adjust things on the fly. The ability to pivot and do other activities made it such that we were able to have an extraordinary experience.

If you are considering a trip to NZ in the future, give them a call. They will help you put together a great trip and, from our experience, will be there to back you up in case something goes wrong.

Thank you KimKim team for making our trip excellent.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Nov 09, 2025

Thank you Mark, for your amazing review!
With the unplanned adventures, I am so happy that you loved your trip and our assistance made your vacation so much easier to enjoy!

Our trip to New Zealand was absolutely amazi...
New Zealand | Oct 5 - Oct 21, 2025

N
Niranjan B.
India | Reviewed on Oct 28, 2025

Our trip to New Zealand was absolutely amazing. Thanks to Michelle!!
Every detail was thoughtfully planned and her recommendations were spot on. She was available throughout our trip for any questions , concerns or clarifications. Everything went smoothly, and we truly appreciate Michelle's attention detail and care. Highly recommend Kim Kim services to anyone looking for a worry-free travel experience.

Niranjan

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 31, 2025

Thanks Niranjan, I really appreciate you taking the time to post this review that helps our future travelers to know they are in good hands! All the best for your next trip with Kimkim!

This trip (New Zealand) was among the best I've ever done.
New Zealand | Sep 25 - Oct 5, 2025

M
Mary Ann A.
Newark, NJ | Reviewed on Oct 23, 2025

I've done quite a bit of travel in my lifetime (88 years old) and I want to tell you this trip (New Zealand) was among the best I've ever done. This country should be on everyone's bucket list and the planning by Michelle at Kimkim was great. Thank you so very much.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 24, 2025

I am thrilled to hear you had such a great time in New Zealand Mary Ann, that is high praise indeed!
I wish you all the best for your future travels with Kimkim.

The trip was very well organized by Michelle....
New Zealand | Oct 5 - Oct 21, 2025

H
Hema G.
Newark, NJ | Reviewed on Oct 23, 2025
The trip was very well organized by Michelle. Her exceptional organizational skills and attention to detail made our 14-day New Zealand expedition an unparalleled success. She was very professional all the way through, made changes to the plans if and when required, all the hotel accommodations booked were outstanding. we all thoroughly enjoyed our visit. Thank you, Michelle, for the outstanding help and guidance provided by you. Read more

The trip was very well organized by Michelle. Her exceptional organizational skills and attention to detail made our 14-day New Zealand expedition an unparalleled success. She was very professional all the way through, made changes to the plans if and when required, all the hotel accommodations booked were outstanding. we all thoroughly enjoyed our visit. Thank you, Michelle, for the outstanding help and guidance provided by you.

Hotel Reviews
M Social
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acacia Cliffs Lodge
taupo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bolton Hotel
Wellington
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abel Tasman Lodge
Motueka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scenic Hotel Punakaiki
Punakaiki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fable Terrace Downs
Windwhistle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waiheke Island Half Day Scenic Wine and Lunch
Waiheke Island Half Day Scenic Wine and Lunch
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ferry to Waiheke Island
Ferry to Waiheke Island
Auckland
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Jetboat Huka Falls
Jetboat Huka Falls
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Gannet Safaris
Gannet Safaris
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Alpine Experience - Combo ski plane and Helico
Ultimate Alpine Experience - Combo ski plane and Helico
New Zealand

Unable to review since this activity was cancelled due to weather condiitons

Quality of Experience
Unable to review since this activity was cancelled due to weather conditions
Guides, Drivers and Staff
Unable to review since this activity was cancelled due to weather
Transport
Unable to review since this activity was cancelled due to weather
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)

Unable to review since this activity was cancelled due to weather conditions

Quality of Experience
Unable to review since this activity was cancelled due to weather conditions
Guides, Drivers and Staff
Unable to review since this activity was cancelled due to weather conditions
Transport
Unable to review since this activity was cancelled due to weather
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 24, 2025

Thanks so much for your review Hema , I am really happy to hear that you had a wonderful time in New Zealand.

Michele,Thank you very much for a great tri..
New Zealand | Oct 5 - Oct 21, 2025

S
Sujatha B.
India | Reviewed on Oct 22, 2025

Michele,
Thank you very much for a great trip to New Zealand. The planning and attention to detail was outstanding. Every transfer, activity, visit and accommodation were stress free and amazing. The suggested destinations were breathtaking . Your timely support and assistance to us in terms of alternative options is truly appreciated.
Thank you again.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 24, 2025

Hi Sujatha and thanks for your review, it was a pleasure to introduce you to our beautiful part of the world!

Remarkable 14-day experience in New Zealand.
New Zealand | Oct 5 - Oct 21, 2025

Marur Dev
Marur Dev D.
Newark, NJ | Reviewed on Oct 22, 2025
We had a remarkable 14-day experience in New Zealand, thanks to Michelle's flawless coordination of logistical arrangements. Hotel and lodge accommodations were outstanding. Her timely adaptation to an inclement weather conditions in Milford sounds ensured a successful transition to the more captivating Doubtful Sounds. From the outstanding accommodations to her resourceful response to adverse weather, every facet of our journey was expertly managed. The diverse beauty of each location on... Read more

We had a remarkable 14-day experience in New Zealand, thanks to Michelle's flawless coordination of logistical arrangements. Hotel and lodge accommodations were outstanding. Her timely adaptation to an inclement weather conditions in Milford sounds ensured a successful transition to the more captivating Doubtful Sounds.

From the outstanding accommodations to her resourceful response to adverse weather, every facet of our journey was expertly managed. The diverse beauty of each location on both South and North islands left an indelible mark. Thank you for orchestrating an extraordinary experience that will be cherished forever

Hotel Review
Abel Tasman Lodge
Motueka

Our stay at the Abel Tasman Lodge was fantastic. Despite our late arrival, the owner was very accommodating, providing us instructions and even coming by to inform us about breakfast and packed lunch options. The hospitality was warm and greatly appreciated.

Activity Reviews
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

Exploring the Waitomo Glow Worm Caves was a unique and enchanting experience. The glow worms created a magical atmosphere that's hard to forget. Definitely a must-do activity!

Waiheke Island Half Day Scenic Wine and Lunch
Waiheke Island Half Day Scenic Wine and Lunch
New Zealand

The Waiheke Island Half Day Scenic Wine and Lunch was a great experience. We enjoyed beautiful weather while exploring and tasting various wines, making it a perfect relaxing day.

Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
New Zealand
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 24, 2025

Hi Marur and thanks so much for this amazing review. It was a great pleasure to work with you and Amshu to put together this trip for you and I am thrilled it all came together perfectly.

We had an absolutely wonderful time in New Ze...
New Zealand | Sep 15 - Oct 2, 2025

Christine & John
Christine & John C.
Seattle, WA | Reviewed on Oct 10, 2025
We had an absolutely wonderful time in New Zealand. Working with Denise was a real pleasure. The centrally located hotels, tours, guides and transportation she set up were spot on. It was comforting knowing Denise and her team was available to us during the whole trip if we needed help. The attention to detail and dedication to service she brought to our itinerary was outstanding. Some of our favorites were: the Essence of Waiheka wine tour, the Hobbiton movie set tour, the Po... Read more

We had an absolutely wonderful time in New Zealand. Working with Denise was a real pleasure. The centrally located hotels, tours, guides and transportation she set up were spot on. It was comforting knowing Denise and her team was available to us during the whole trip if we needed help. The attention to detail and dedication to service she brought to our itinerary was outstanding. Some of our favorites were: the Essence of Waiheka wine tour, the Hobbiton movie set tour, the Po Indigenous Experience and the cruise to Walter Peak, farm tour and BBQ dinner. The views from our hotel rooms in Mt Cook and Queenstown were spectacular. We would highly recommend Denise and KimKim to anyone who is interested in touring New Zealand.

Hotel Reviews
The Langlands Hotel
Invercargill

This turned out to be a pretty nice hotel. Parking was easy and the hotel was well located. Nice restaurant and great breakfast bar.

Authenticity & Character
We grew to like this hotel it took a bit of getting used to.
Location
Staff
Cleanliness & Comfort
Copthorne Hotel & Apartments Queenstown Lakeview
Queenstown

We actually stayed at the Ramada Suites Queenstown. The hotel was centrally located to the lakefront just a 5 min walk. Parking would have been a big issue if we hadn’t had a spot reserved beneath the hotel. The restaurant was ok and breakfast was just ok as well. The staff was very nice and the lake and Mountain View’s from our room were again spectacular.

Distinction Christchurch Hotel
Christchurch

Very nice hotel, well located with friendly staff and good breakfast.

Authenticity & Character
Location
Centrally located, good restaurants nearby.
Staff
Cleanliness & Comfort
Mt Cook Lodge & Motels
Canterbury

We didn’t actually stay here. The restaurant in the hotel was closed on the days we were booked to stay there. We were going to have to walk over to the Hermitage Hotel to eat every day so we were able to get an upgrade to a very nice room over there. The breakfasts and the dinner buffet there were good and overall I would give this hotel 5 stars.

Rydges Auckland
Auckland

Really nice hotel. They charged us 55 $ per night for parking but other than that it was great.

Authenticity & Character
Location
Central to lots of good stuff.
Staff
Very friendly and accomodating.
Cleanliness & Comfort
Activity Reviews
PRIVATE BOUTIQUE WINE TOUR
PRIVATE BOUTIQUE WINE TOUR
Queenstown (NZ)

Another great wine tour. We had a very good guide who went the extra mile for us and showed us a great time. I believe Lindsey was his name, top notch!

Quality of Experience
Food
Had only a cheese board provided for lunch really wasn’t quite enough but we didn’t really go on this tour for the lunch. Wasn’t that big of a deal.
Guides, Drivers and Staff
Transport
TSS Earnslaw Cruise to Walter Peak, BBQ Dinner, Farm Tour
TSS Earnslaw Cruise to Walter Peak, BBQ Dinner, Farm Tour
Queenstown (NZ)

Loved this boat ride and buffet. The farm tour and sheep shearing was outstanding.

Quality of Experience
Food
Very good.
Guides, Drivers and Staff
Wonderful, friendly people.
Transport
Fun boat ride and beautiful scenery.
Amiki   - Kai Safari
Amiki - Kai Safari
Christchurch

Loved this tour as well. Seems we like the activities that involve food.

Quality of Experience
Food
Good tour of local eateries.
Guides, Drivers and Staff
Loved our guide. She was full of great local knowledge and enthusiasm.
Experience Antarctica in Christchurch
Experience Antarctica in Christchurch
Christchurch

This was just kind of average for us. A few interesting things but not sure it was worth the time.

Te Pō Indigenous Experience
Te Pō Indigenous Experience
Rotorua

We really enjoyed this experience, another one of our favorites.

Quality of Experience
Food
Lots of local dishes.
Guides, Drivers and Staff
Really enjoyed the tour guide for this experience.
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

This is very well done and well organized. We took the 2 1/2 hour tour and that was plenty.

Quality of Experience
Guides, Drivers and Staff
Transport
The Essence of Waiheke Wine Tour
The Essence of Waiheke Wine Tour
New Zealand

Loved this tour. We had a great time, the driver/guide was very knowledgeable and enthusiastic about the island and the people on the island.

Quality of Experience
Food
The lunch we were provided was exceptional. We ate at a restaurant called 372, very nice people and very good food.
Guides, Drivers and Staff
Transport
Ferry to Waiheke Island
Ferry to Waiheke Island
Auckland

Enjoyed the ferry ride to the island

Quality of Experience
Guides, Drivers and Staff
Great guide, lots of local knowledge, enthusiastic about the island and the people living there.
Transport
Enjoyed the ferry ride to the island.
Enjoy the panoramic view of Auckland from Sky Tower
Enjoy the panoramic view of Auckland from Sky Tower
Auckland

Worth seeing.

Local specialist: Denise Siviter
Denise
Denise Siviter
Local specialist in Bay of Plenty, New Zealand | Replied on Oct 12, 2025

Thank you John and Christine, it was an absolute pleasure creating this special trip to New Zealand with you both.
I really appreciate your kind words and your very thorough review on your experiences and accommodation. This is great and helps us to make sure we are delivering the right product for our clients.
I hope that you get to visit New Zealand again but in the meantime stay well and happy.
Let us know if you are ever back. 🥝
Warm Regards and Aroha ❤️
Denise

We were so pleased with the itinerary Uma pre...
New Zealand | Jul 29 - Aug 9, 2025

Erin
Erin C.
San Jose, CA | Reviewed on Oct 09, 2025
We were so pleased with the itinerary Uma prepared for us and the incredible attention to detail she brought to our experiences. She stayed available to us the whole trip, rescuing me from a customs' mishap, and making on the fly recommendations when one excursion got cancelled due to weather. We felt so cared for and genuinely enjoyed working with her! So much so, that I booked another trip with Kimkim before even embarking on our New Zealand trip! Read more

We were so pleased with the itinerary Uma prepared for us and the incredible attention to detail she brought to our experiences. She stayed available to us the whole trip, rescuing me from a customs' mishap, and making on the fly recommendations when one excursion got cancelled due to weather. We felt so cared for and genuinely enjoyed working with her! So much so, that I booked another trip with Kimkim before even embarking on our New Zealand trip!

Hotel Review
Legacy Te Waunui
Franz Josef

The staff paid such personalized attention to us, and the dining room was always warm and inviting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jetboat Ride to Huka Falls
Jetboat Ride to Huka Falls
Taupō

My four year old daughter and I loved this!!! My son... not so much ;-) Definitely fast, you'll definitely get wet!

Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Our tour guide was so funny and engaging with my kids!

Enjoy the panoramic view of Auckland from Sky Tower
Enjoy the panoramic view of Auckland from Sky Tower
Auckland

Not for the faint of heart! Gorgeous views

Wētā Workshop Unleashed
Wētā Workshop Unleashed
Auckland

My kids were so invested in the miniature mountain and castle, and loved the final movie experience.

Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Oct 09, 2025

Dear Erin,

Thank you so much for your kind words, photos and the review. I absolutely enjoyed assisting you during your New Zealand Holiday.

Please keep in touch. I would be delighted to see you, Adie & Emma again in our beautiful country.

Warm regards,
Uma

Uma did an outstanding job of asking question...
New Zealand | Sep 11 - Oct 1, 2025

S
Scott L.
Dallas, TX | Reviewed on Oct 03, 2025
Uma did an outstanding job of asking questions about our interest and then proposing an amazing trip. We had a wonderful 3 weeks so saw a lot of New Zealand. We would highly recommend her to others. Read more

Uma did an outstanding job of asking questions about our interest and then proposing an amazing trip. We had a wonderful 3 weeks so saw a lot of New Zealand. We would highly recommend her to others.

Hotel Review
SkyCity Hotel
Auckland

Super location and views. Dinner in tower is a must

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mitai Maori Village
Mitai Maori Village
Rotorua
Waitomo Glow Worm Cave Tour
Waitomo Glow Worm Cave Tour
New Zealand
Cape Reinga Half Day Tour by Aeroplane
Cape Reinga Half Day Tour by Aeroplane
New Zealand
Waiheke Island Vineyard Explorer
Waiheke Island Vineyard Explorer
New Zealand
Enjoy the panoramic view of Auckland from Sky Tower
Enjoy the panoramic view of Auckland from Sky Tower
Auckland
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Nov 18, 2025

Dear Scott & Debbie,

Thank you so much for your kind words and the review. I absolutely enjoyed assisting you during your New Zealand Holiday.

Please keep in touch. I would be delighted to see you again in our beautiful country.

Warm regards,
Uma

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.