Kimkim Trip Reviews

Emerson is the best travel agent. He was wonderful at helping us plan our trip to Finland. His knowledge of the country and its environment is superlative. He was quick to understand our preferences and gave us great advice on where to go, how to get there, where to stay and what to do. He is patient and responds to questions and requests quickly — almost immediately — starting with my first communication with him and continuing through planning the trip and even during the trip, when he would check in with us just to see how we were doing.

Once, at about 10PM, we decided we needed a driver for early the next morning. I messaged Emerson. I heard from him 20 minutes later—he scheduled our driver!

He also booked wonderful guides for us, one of the best aspects of our trip—Jonna in Helsinki (she is a historian and seems to know everything about her city), Felipe for the Helsinki design district tour, and Emmi in Tampere. These guides were the best!

We hope to return to this beautiful part of the world. As I told Emerson, when we do — he will be the first to know!

Alicia put together a fantastic adventure for us - I can't sing enough praises. Lots of options, lots of brilliant suggestions, endlessly responsive to our questions and changes in plans. We had the most amazing week.

All of our transportation, travel and bookings went well. If anything, we could have done more on a day than what was planned or coordinated to make some trips more efficient.

Activity Reviews

A Hands-on Cooking Experience: Nigiri Sushi and More

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Sumo Experience in Tokyo: Enter the Sanctuary

Tokyo

10/10, would recommend to everyone!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fanny was replaced by Aiden but he organized an amazing trip. My highlight was the dog herding sheep shearing near Clifton and the walking food tour in Kinsale. Amazing trip 🇮🇪

Hi,
Rinalda planned an amazing trip for my husband and I our daughter, son in law and 2 1/2 year old granddaughter. From picking up the car to every stop on our itinerary, everything was well thought out and there were no issues with accommodation's which were all in great places. We thoroughly enjoyed Iceland and would recommend Kimkim to everyone we know.

Thank for everything!!!
The Riley Family

Even though it was cloudy for the eclipse, our trip was amazing! Hannah had our hotels and rental car booked and everything went smoothly with all the hotels and picking up the car. We stayed in Stykkishólmur for 3 nights at the Foss Hotel and saw amazing waterfalls, mountains, sheep, horses, beaches, cliffs, a lighthouse and lava field on one of our day trips. Hotel staff were great and they have a community cat who visits. We got to also explore the area around Fudir and Vik as we had great hotels in those towns too. Our hotels had a large spread for their continental breakfast. Horseback riding on the black sand beach in Vik was a highlight. The real surprise was being able to see Puffins on a walking path near Dyrhólaey. The culture and vibe of Iceland was amazing. Be prepared for a large hold to go on your credit card when you gas up. And you’ll need to pay for parking anywhere you stop that is not your hotel (waterfalls, beaches, cliffs). There are cameras everywhere, so budget a little extra for parking (versus getting a ticket). Also bring a cloth bag or two if you plan to shop at the grocery store. Restaurant food is expensive so snacks are a good thing to pack.

Gabriela did an amazing job creating the perfect vacation for our 41st wedding anniversary in South America. We requested a skiing and great food itinerary and she delivered! We started in Buenos Aires with a day to explore and a tango experience. In the morning, we flew to Ushuaia, also known as the end of the world, where we skied and had an awesome Fuegian dining experience at the Rincon Gourmet where Chef Ariel prepared us an incredible dinner for 2. The town of Ushuaia was great to explore with many culinary surprises. The skiing was great and the transportation was perfect.

From Ushuaia we flew to Bariloche where we skied for three days at Cerro Catedral, (thank you for the snow storm). We were treated to a very unique dinner with Lucas Mallmann. We participated and learned about fire cooking techniques on a chapa. The food was delicious.

We spent the remainder of the trip at Valle Nevado. The skiing was amazing and the hotel staff catered to our every need.
Thank you Gabriela and Kim Kim for a very memorable experience.

Just completed an amazing and memorable trip to Ireland, planned by Adrian. He took all of our requests and feedback, and prepared an interesting and well-paced trip that fit all of our needs. 100% would use him and this site again.

Hotel Reviews

The Springhill Hotel

Kilkenny

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Killarney Heights Hotel

Killarney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clontarf Castle Hotel

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lahinch Coast Hotel

Dough, Lahinch, Co. Clare

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ballea Castle

Cork

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rock of Cashel

Cashel

Quality of Experience

Caherconnell Fort & Sheepdog Demonstrations

Ireland

Quality of Experience

Guides, Drivers and Staff

Walk with Wolfhounds

Ireland

Quality of Experience

Guides, Drivers and Staff

Horse Riding Killarney National Park

Killarney

Quality of Experience

Guides, Drivers and Staff

Kimkim was completely new to us and we didn't know what to expect, but we are SO glad we used this service. After spending a few hours on our own trying to figure out a reasonable travel itinerary for a 10-day trip to a country we knew nothing about, we figured there had to be a better way. Othman and the kimkim service was absolutely fantastic. Othman listened to our ideas and goals and was able to put together an itinerary that was full, exciting, logistically reasonable, and gave us flexibility to choose or skip suggested daily stops and things to see. Seeing everything laid out in the kimkim app ahead of our trip was such a relief - just knowing we had a complete travel plan in place allowed us to focus our pre-trip planning time on personal things - like pet care and packing. Then, within the first day of our trip, it really dawned on us how valuable this whole planned experience service really was. There simply was no way we would have figured out a travel plan like this on our own - one that made logistical sense and gave us so many opportunities to see amazing things. Was like have a daily guide and a smart road map in the palm of your hand, but also gave us just the right level of flexibility.
We saw dozens of spectacular waterfalls, got up close to glaciers on a zodiac boat ride, saw hundreds of Puffins up close on a coastal walk, explored a lava cave, enjoyed several lagoon hot springs, saw Atlantic salmon ascending a waterfall, explored the beautiful city of Reykjavik, and had amazing meals and experiences with locals. And if that wasn't enough, Othman put us in the perfect position on the southwest peninsula of Iceland for the 8/12/2026 full solar eclipse! An absolutely spectacular trip, and I highly recommend kimkim to anyone! Thank you Othman!

Activity Reviews

Vidgelmir cave guided tour

Iceland

Blue Lagoon

Iceland

Jokulsarlon glacier lagoon zodiac boat tour

Iceland

Fantastic Experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Kate was an excellent resource in planning our recent trip to the UK in August! We traveled all around Scotland and England. There were 11 people in our party and she did a great job at coordinating all the details and ensuring that all the key things that everyone wanted to do fit into our agenda. She was organized, very responsive to all my questions, provided great input and insights, and was available to answer questions during our trip. I highly recommend kimkim especially for large group travel planning. And, I especially recommend Kate. She was great!

Hotel Reviews

Kimpton - Blythswood Square Hotel, an IHG Hotel

Glasgow

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Inverness Palace Hotel & Spa

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Apex Waterloo Place

Edinburgh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson RED Hotel, Liverpool

Liverpool

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Clermont London, Victoria

London

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Loch Ness Cruise and Urquhart Castle

England

Quality of Experience

Guides, Drivers and Staff

Transport

Edinburgh Old Town Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Thames Cruise with Dinner

London

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Beatles and History Guided Walking Tour

Liverpool

Quality of Experience

Didn't happen

Guides, Drivers and Staff

Didn't show up to our planned location

Transport

Private Transfer from Edinburgh to Inverness via St Andrews

England

Quality of Experience

Guides, Drivers and Staff

Transport

Discover London in a Private Black Cab

London

Quality of Experience

Guides, Drivers and Staff

Transport

St Andrews History Tour

England

Quality of Experience

Guides, Drivers and Staff

Transport

Isle of Skye Tour including the Eilean Donan Castle, Portree and other attractions

Inverness

Quality of Experience

It was very rainy so we couldn't do everything we wanted to

Guides, Drivers and Staff

Transport

The Royal London Tour: Changing of the Guard and More

London

Quality of Experience

Guides, Drivers and Staff

Transport

Stonehenge and Windsor Castle from London, private group

London

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Norway was absolutely magical! Kadri from kimkim was wonderful to work with—knowledgeable, responsive, and attentive to our needs. We were a group of 14, ranging from a 1-year-old to our parents in their 80s, and she did an amazing job finding the perfect accommodations and arranging transportation for our large family.

Our stay in Svinøya was a highlight, giving us the chance to soak in the breathtaking beauty of Lofoten while enjoying quality family time together. Everything was well organized, with tickets and travel details easily accessible through the app.

Kadri made planning such a special family trip feel seamless. We’re so grateful for her help and would highly recommend her and the kimkim team for anyone planning a well-organized, unforgettable trip.

Sara,
The trip was wonderful. You did an excellent job finding the highlights for us. The hotels were well located and very comfortable. The only comment on the hotels was Berlin . While the location was great, it was not air condidtioned and the room was very small. All the other hotels were perfect.

The guides were knowledgeable and gave us a great overview of the places we visited. They took special requests and always worked with us. The only guide that we were not overly impressed with was the guide in Salzburg. While he was certainly knowledgeable, he walked was ahead of us and it was hard to connect with him. All the others receive 5 stars from us.

The restaurant suggestions were great. You gave us a large choice and we enjoyed them. We eat out quite a bit so this is something we are fairly picky about and we have no complaints. Only that we need to diet now as we seemed to stop at a gelato shop everyday.

Sara - you were responsive both during the planning and while we were traveling and that is so appreciated. We couldn't have asked for a better tour arranger.

Wanted to let you know that we added the suspension bridge in Todnot to our day in the Black Forest and I highly recommend that for others. What a view!

Thanks for helping us have a memorable vacation,
Miriam & David Haimes

Hotel Reviews

IMLAUER HOTEL PITTER Salzburg

Salzburg

Location was great. Walked to all sites. Had dinner at the skytop restaurant and the food and service were exceptional

Location

Staff

Cleanliness & Comfort

Platzl Hotel - Superior

München

Great location and the room was beautiful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Calma Berlin Mitte

Berlin

Hotel room was small and not air conditioned

Authenticity & Character

Location

Close to restaurants and the various museums

Activity Reviews

🎻 Mozart Dinner Concert Salzburg – A Magical Evening of Music & Fine Dining

Salzburg

Loved the evening

Quality of Experience

Food

Sachsenhausen Memorial: Guided Half-Day Trip from Berlin

Berlin

Memorable day. Tour was quite interesting. Guide was great

Quality of Experience

Guides, Drivers and Staff

Size of the tour was perfect.

Transport

Guide and driver were excellent. Hotel in Tiiblisi (Rooms Hotel Tblisi) was also excellent

Our trip to Thailand was very well organized by Bella. When guides were expected to meet us at 10AM, they showed up by 10AM, same with taxis, etc. Traveling was made simple and enjoyable. I had never used a service before, but took all the anxiety away. Should I travel to Asia again, I will definitely use KimKim.

Our trip was EXCELLENT! Nadia was fantastic as were all of the drivers, guides etc. I would recommend Nadia and Kimkim to anyone.

Kimkim planned our trip to Norway for us as it was our first trip there. They chose great cities and amazing excursions. We had a wonderful time. We were very impressed with the itinerary, including the hotels and events. We ran into a hiccup with a hotel and Kimkim was very responsive in addressing the issues. We highly recommend Kimkim for your travel needs.

Activity Reviews

Floating Sauna Experience in Ålesund

Ålesund

Quality of Experience

Kayaking & Hiking Excursion

Ålesund

Quality of Experience

Food

We loved our guide.

Guides, Drivers and Staff

Transport

Mostraumen Fjord Safari by Premium RIB

Bergen

Quality of Experience

Guides, Drivers and Staff

Finnafjord Safari by RIB

Balestrand

Quality of Experience

Guides, Drivers and Staff

Transport

Guide for our coffee tour to Finca Paraíso was very pleasant, but not knowledgeable.

Hotel Reviews

Hotel Kartaxa Cartagena

Cartagena

First room was bad since the bed literally fell apart THEN OUR ROOM WAS CHANGED EXCELLENT

Authenticity & Character

Wonderful

Location

Right in the center of entertainment

Staff

Very professional

Cleanliness & Comfort

Excellent

Hilton Garden Inn Santa Marta

Santa Marta

Excellent ITS A HILTON

Authenticity & Character

Truly attentive

Location

It’s a Hilton

Staff

Excellent and courteous

Cleanliness & Comfort

Very elean

Rancho San Antonio

The ranch style was very remote. Although it had a small pool with hot tub, they didn’t provide drinking water, air conditioning, or any meals beyond breakfast. Service was on existent. WE ARRIVED AT NIGHT AND TOLD WE HAD TO WALK ALONG A DARK ROCK ROAD WITH A FLASHLIGHT TO GET TO A STORE TO BUY WATER AND A SANDWICH. AND THEN WE HAD TO WALK BACK . SUPER UNCOMFORTABLE WE STAYED ONE NIGHT AND LEFT THE NEXT DAY TO ANOTHER HOTEL IN SALENTO. WE HAD BOOKED FOR THREE NIGHTS WE WOULD KINDLY APPRECIATE A REFUND FOR THE TWO NIGHTS!

Authenticity & Character

Some food service and ceiling fan and or air conditioning

Location

Remote country

Staff

Jeff as pleasant

Cleanliness & Comfort

Learn the lodging business

HAB Hotel

Bogotá

Food was very mediocre

Authenticity & Character

Pleasant

Location

Ok

Staff

Very attentive

Cleanliness & Comfort

Ok

ESTELAR Calle 100 Hotel

Room was small but clean

Authenticity & Character

Ok

Location

Busy street below

Staff

Lethargic

Cleanliness & Comfort

Staff didn’t try very hard

Activity Reviews

Santa Marta City Tour

Colombia

Loved it

Quality of Experience

Very cool

Guides, Drivers and Staff

Excellent

Transport

Great

Boquilla Mangrove Tour

Cartagena

Wonderful to see first hand how the fishermen survive

Quality of Experience

Humbling experience

Guides, Drivers and Staff

Wonderful experience and we who have it so good must appreciate our fellow human beings

Transport

Great

Walking Tour & Street Food

Cartagena

Sofia was extremely knowledgeable and so kind

Quality of Experience

The best

Guides, Drivers and Staff

Very great

Transport

Great

Hike Tayrona National Park

Colombia

Wow!

Quality of Experience

Eduardo was extremely courteous and professional

Guides, Drivers and Staff

Eduardo and our driver really took care

Transport

Very good

Charming Villages and Special Coffees

Colombia

Wonderful family owned coffee farm

Quality of Experience

Family had a great story and made our experience one to remember forever

Food

One of best meals of our trip

Guides, Drivers and Staff

I would highly recommend

Transport

Great hillside views

Cocora Valley & Salento

Colombia

Wonderful view

Quality of Experience

Great tour guide

Guides, Drivers and Staff

Great knowledge

Transport

Excellent driving

Visit the Salt Cathedral at Zipaquira

Colombia

Best

Quality of Experience

Amazing

Guides, Drivers and Staff

Best

Transport

Excellent driver

Bogota's Essentials (City Tour & Monserrate)

Bogotá

Diana and driver were super knowledgeable and very professional

Quality of Experience

Grand experience

Guides, Drivers and Staff

Ok

Transport

Excellent

Everything well organized, was amazing , un forgetful trip

Thank you Buse Nur for everything

Scottish Adventure!
Rachel helped us plan a weeklong vacation in the Scottish Highlands and Isle of Skye . She was able to take our request and organize them into a concise, easy to follow itinerary that including planes, trains, ferries, taxis , hotels and tour buses . From Glasgow to Fort Williams , Isle of Skye to Inverness to Aberdeen. All the planning was done and easily to follow on the app. The road book was thorough making our trip a complete success. I would definitely recommend KimKim to friends and family .

Hotel Reviews

Blackfriars Hotel

Inverness

This hotel is above a pub. It was a little deceiving because there was no reception area. You went into the actual pub but one’s going upstairs. The rooms were comfortable and clean.

Authenticity & Character

Not often do you get to stay above one of the oldest pubs in Inverness

Location

Close to the river and many attractions.

Staff

Everyone was polite and helpful.

Cleanliness & Comfort

Showers and bathroom were clean! Beds were comfortable.

The Bosville Hotel

Portree

The hotel was right in the center of Portee . The food for breakfast was fabulous. It was clean and comfortable. Our room was over the bar area that closed at 11 making it a little noisy before bed.

Authenticity & Character

The rooms were clean and comfortable with great breakfast

Location

Centrally located with great views

Staff

Polite and helpful

Cleanliness & Comfort

Comfortable bed and showers

The Station Hotel, Aberdeen

Aberdeen

The hotel was very old amd not kept up , floors were uneven , doors were all noisy or didn’t close properly. The furniture looked like it was worn and carpet was stained . There was little security with access to rooms without barriers .

Authenticity & Character

Needs to be remodeled

Location

The location was central to the train station , buses and waterfront. There was no security.

Staff

All the waitstaff was polite .

Cleanliness & Comfort

The hotel was dingy and the floors were uneven in the room .

Ben View Guesthouse

Fort William

Large family room with comfortable beds and spotless bathroom ! Easy walk from train station and into town with access to shops , restaurants and scenic views!

Authenticity & Character

Charm and helpful staff !

Location

Close to train station!

Staff

Helpful

Cleanliness & Comfort

Beds were comfortable!

Activity Reviews

Skye In A Day From Portree Visiting The Most Scenic Spots

Scotland

S’ Math Sin Skye Tours was a very personal tour of the Isle of Skye with a local who loves to share his knowledge and history of Skye . Seeing the Fairy polls , Fairly Glens , waterfalls and Culkins . Lots of history and stories!

Quality of Experience

Kevin is a great tour guide !

Guides, Drivers and Staff

So many local treasures!

Transport

Comfortable !

Private transfer in town

Scotland

On time ! Quick trip to airport .

Quality of Experience

Guides, Drivers and Staff

Transport

Dunnottar Castle & Royal Deeside

Aberdeen

Alan was an excellent tour guide on this small group Rabbie tour . Comfortable van and lots information and extra castles !

Quality of Experience

This excursion was fabulous!

Guides, Drivers and Staff

Alan was knowledgeable about the countryside, castles and history !

Transport

Rabbie’s comfortable van !

Canal and Loch - Loch Ness Tour with Urquhart Castle included & Bus to Inverness

Inverness

This Tour was comfortable and predictable. The timing with the arrival to the castle was not great to be able to see a movie in the visitor center and toward the castle.

Quality of Experience

Guides, Drivers and Staff

Boat staff

Transport

Timing

Excellent experience working with Long at Kimkim. Much revision of itinerary to meet my ideal Excellent experience working with Long at Kimkim. Much revision of itinerary to meet my ideal vacation.

Airport pickup and transport was everything I hoped. The VIP escort through customs when we arrived allowed us to cut the line after the long flight which made us all happy. Also got eSIM for phones to avoid international fees. Used Viettel kiosk at airport. Tony helped with currency exchange at the same kiosk too.

Enjoyed food tour with Tony in Hanoi. He continued with us as our guide to the mountain towns of Pu Luong and Ninh Binh. Both Long and Tony as well as driver, Mr. Huong were a great resource when my teenage daughter needed medical attention. Easy to work with healthcare in hospital. Everything worked out well. Also needed a special prescription filled and team was extremely helpful to find pharmacy.

Ha long Bay cruise was a nice new boat with good food. Not much educational tour component. Also diesel fumes from so many cruise boats around. Also have to pay for all water and drinks on the boat. Not too expensive but an extra cost to be aware of.

Family enjoyed Hoi An hotel Moon was a new resort. Good experience with John as our guide in Hoi An, making lanterns as well as custom clothing. Farming village tour and cooking class were in same location with some overlap of activity. Probably would just pick one of these activities next time. I enjoyed the produce and crafts market in Hoi An. Don’t miss street food, and famous banh mi restaurant. Night market in Hoi An was interesting and felt safe.

Getting money from ATM needed me to notify my bank I was traveling. Had me nervous for the first day until I was able to make withdrawals. While most hotels will take credit card, the small merchants will ask to ‘share the fee’ and mark up the price 3-5% if you use credit card.

The finalized itinerary gets uploaded to a convenient app that I could refer my teenagers to look at to know the next activity and schedule for the day. Also has some pictures to provide an idea of what is coming up and hotels etc.

Airport pickup and transport was everything I hoped. The VIP escort through customs when we arrived allowed us to cut the line after the long flight which made us all happy. Also got eSIM for phones to avoid international fees. Used Viettel kiosk at airport. Tony helped with currency exchange at the same kiosk too.

Enjoyed food tour with Tony in Hanoi. He continued with us as our guide to the mountain towns of Pu Luong and Ninh Binh. Both Long (through what’s app) and Tony as well as driver, Mr. Huong were a great resource when my teenage daughter needed medical attention. Easy to work with healthcare in hospital. Everything worked out well. Also needed a special prescription filled and team was extremely helpful to find pharmacy.

Ha long Bay cruise was a nice new boat with good food. Not much educational tour component. Also diesel fumes from so many cruise boats around. Also have to pay for all water and drinks on the boat. Not too expensive but an extra cost to be aware of.

Family enjoyed Hoi An hotel Moon was a new resort. Good experience with John as our guide in Hoi An, making lanterns as well as custom clothing. Farming village tour and cooking class were in same location with some overlap of activity. Probably would just pick one of these activities next time. I enjoyed the produce and crafts market in Hoi An. Don’t miss street food, and famous banh mi restaurant. Night market in Hoi An was interesting and felt safe.

Getting money from ATM needed me to notify my bank I was traveling. Had me nervous for the first day until I was able to make withdrawals. While most hotels will take credit card, the small merchants will ask to ‘share the fee’ and mark up the price 3-5% if you use credit card.

Another favorite activity was spa for massage. Hotels charged a little more than shops but were very convenient. If we had some down time wife and daughters were getting nails or facial for very inexpensive price. Great way to help back and legs recover on first morning after the long flight.