Kimkim Trip Reviews

Spectacular Oct-Nov 2026 spring trip to five diverse Chilean regions - Santiago, Atacama desert, Puerto Varas lake district, Patagonia soaring peaks and glaciers, and Valparaiso colorful artistic colony. Each distinct in climate, geography, culture, people, cuisine and experiences.

We traveled as two couples - mainly private tours with our own driver and guide, occasionally small group tours (as in Patagonia glacier boat tour). Stayed in mid-level hotels - all comfortable with excellent breakfasts and great locations, and splurged on a few high-end tasty meals - La Cabrera (Santiago), UNAI (Atacama), Casas due Bosque (Casablanca winery).

Lorena Huidobro (Turismo Milodon) and team, our local Chilean travel specialist, designed and coordinated the 3-week trip, where we spent 3 to 4 days in each region, flying between locations. Their knowledge of Chile, and ability to customize and curate an itinerary based on our unique interests and capabilities, is exceptional, as is their responsive round-the-clock support via WhatsApp during the trip itself, which allowed us to ask questions, clarify details and figure out alternatives when inevitable hiccups arise. Lorena's team made our trip a phenomenal experience of the diversity of Chile.

Each region had its highlights, with friendly and knowledgeable local guides. Santiago included "Taste of Chile" - a unique introduction to Chilean cuisine at Chef Gloria's home. Atacama included sunrise at the other-worldly Tatio Geysers, at 14,000 feet in the desert, and flamingo watching at the Salt Flats., with home-cooked breakfasts and lunches in the desert en-route. Puerto Varas Lake District included a ski lift and hike up the snow-capped Osorno Volcano overlooking the lake, as well as drive out to Choloe Island to view penguins and absorb the local surroundings. Patagonia included an all day tour around the dramatic Torres del Paine National Park, boat ride to Balmaceda & Serrano glaciers, and traditional lamb on spit BBQ lunch. And Valparaiso included a walk around the eclectic artistic street art and a Chilean cooking class, ending with a winery tour and superb lunch in Casablanca Valley.

Logistics were exceptional, as were all our local guides, with special experiences in each region. Highly recommend this trip of a lifetime - orchestrated by Lorena.

Hotel Reviews

Hotel Eco Boutique Bidasoa

Santiago

Comfortable boutique hotel

Authenticity & Character

Great restaurant, very popular. Highly rated.

Location

Safe and central, walking distance to park and shopping malls

Staff

Cleanliness & Comfort

Hotel La Casa de Don Tomás

San Pedro de Atacama

Simple and clean. Superb restaurant. Rooms/batroom are a little small & can be noisy.

Authenticity & Character

Simple and authentic

Location

Walking distance of small downtown

Staff

Cleanliness & Comfort

Not much of a common sitting area

Hotel Wyndham Puerto Varas Pettra

Puerto Varas

Excellent location (beautiful view over lake, walking distance to local town). Comfortable lobby and lounge area, great restaurant, large comfortable rooms with lake view.

Authenticity & Character

Though it is a brand hotel, feels like a boutique style and fits well with lake view.

Location

Staff

Cleanliness & Comfort

Casa Galos Hotel & Lofts

Valparaíso, Cerro Alegre

Comfortable apartment/hotel with awesome breakfast, and great roof-top deck with 360 degree view over entire Valparaiso city and bay.

Authenticity & Character

Location

Safe area up on the hill with beautiful view over the city

Staff

Occasionally front desk was not as responsive as we would have liked

Cleanliness & Comfort

Activity Reviews

Valparaiso Tour

Chile

Excellent informative guide, great overview of the best neighborhoods & art areas

Quality of Experience

Guides, Drivers and Staff

Carlos was helpful & knowledgeable

Transport

Traditional Chilean Cooking Class

Chile

Great fun, Antonia was a patient & supportive cooking coach

Quality of Experience

Food

Delicious empanadas

Guides, Drivers and Staff

Antonia was a great cooking coach

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Beautiful views of flamingos in natural habitat, and the eerie color of the Salt Flats.

Quality of Experience

Food

Loved home-cooked breakfast en-route

Guides, Drivers and Staff

Alberto and Elias made a great guide and driver team combination

Transport

Explore Chiloé Island & Puñihuil Penguin National Reserve

Puerto Varas

A wonderful day exploring Chiloe Island and its surroundings though we only saw a few penguins out on the boat

Quality of Experience

Guides, Drivers and Staff

Pablo was a great guide - humorous and knowledgable

Transport

Tatio Geysers at Sunrise

San Pedro de Atacama

Sunrise in the outer-worldly Tatio Geysers is a unique experience. It is freezing at 14,000 altitude before sunrise - you need to be dressed in layers with beanie, scarves, gloves and down jacket.

Quality of Experience

Food

We stopped at a llama station for home cooked lunch - exceptional

Guides, Drivers and Staff

Alberto and Elias are an awesome guide/driver combination. Fluent English, knowledgeable, and helpful

Transport

Boat Tour to Balmaceda & Serrano Glaciers

Chile

The glaciers are spectacular - especially the khike up to Serrano Glacier after the boat ride up the fjord, and the lamb BBQ lunch is delicious

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wines of Maipo Valley

Santiago

intriguing tours - both the Santa Rita impressive estate, and family owned Perez Cruz winery

Quality of Experience

Guides, Drivers and Staff

Both guides were knowledgable, friendly and helpful

Transport

Day Trip to Vicente Pérez Rosales National Park

Chile

Hiking up the snow-capped Osorno Volcano was a unique experience, with views over the surrounding lake (after taking a chair lift to the mid-station).

Quality of Experience

Guides, Drivers and Staff

Pablo was an informative and humorous guide

Transport

Trekking and Condor Watching

Puerto Natales

Awesome hike up the mountain, but condors were way in the distance

Quality of Experience

Guides, Drivers and Staff

Jorge was patient and helpful as our guide

Transport

Kayaking on Lake Llanquihue

Puerto Varas

Great day, beautiful inlets, professional equipment and helpful guide.

Quality of Experience

Guides, Drivers and Staff

Helpful guide in our sea-kayaking adventure

Transport

Wine Tour & Tasting in Casablanca Valley

Chile

Casablanca wine tour in Casas del Bosque was informative, lunch in their restaurant was superb in beautiful setting, but need reserve 48 hours ahead (we were lucky to get a table).

Quality of Experience

Guides, Drivers and Staff

Transport

A Taste of Chile

Santiago

Taste of Chile - special intro to Chilean cuisine with delightful Chef Gloria hosting us in her home

Quality of Experience

Food

Guides, Drivers and Staff

Chef Gloria provided a unique experience, graciously hosting us in her beautiful home for a delicious dinner

Transport

Santiago Highlights

Chile

Excellent overview of Santiago by our guide, Soledad.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Tour of Torres del Paine National Park

Chile

Spectacular tour of soaring snow-capped Patagonia peaks

Quality of Experience

Food

Guides, Drivers and Staff

Jose was terrific guide/driver - knowledgeable and friendly

Transport

One of our hotels that was recommend was horrible. We tried through kimkim to get reimbursed but they refused. It was unreasonable and not cooperative. They didn't seem to care about their customer. I spent a lot of money for help to plan a trip and in the end they didn't seem to care.

Such a memorable experience. Nadia, from the start, tailored the trip that my wife and I wanted for our honeymoon. It involved a safari and multiple game drives, wine tours, and city tours in South Africa. We will never forget the memories it made and the people we met along the way. From Kemie and Terence (our game drivers) to Debbie (our tour guide), we met some truly amazing people. Would highly recommend a trip like this one!

Hotel Reviews

Sunrock Guesthouse

Johannesburg

Perfect place for us to stop into. Great hospitality once we walked in and food was delicious!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Khaya Ndlovu

Too many good things to say about this place! People, views, and game drives. Our driver and tracker were amazing the entire time. Very knowledgeable about everything. Would go back just for them. Everything else was perfect too. All the other staff, food, anything you can think of, was perfect.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Franschhoek Boutique Hotel

Franschhoek

Such a cool boutique hotel. I was actually blown away when first stepping into our room. Close to everything also in the area which made it even better!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tintswalo at Boulders

Simons Town, Cape Town

Such a peaceful place to stay. After a chaotic first week to our trip, we ended here. Perfect place to be to relax. You can’t beat the views with the penguins just right off the balcony. Cool experience eating while hearing all the penguins!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Franschhoek Hop on Hop off Wine Tram

South Africa

We definitely didn’t want to feel rushed when trying this experience out. There were 8 stops total and we went to 3. I would recommend doing something like that to fully take on the scenery, food, and wine. Beautiful places they take you to!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day City Tour, Robben Island & Table Mountain

South Africa

Quality of Experience

Guides, Drivers and Staff

Transport

Cape Peninsula & Penguins Excursion

South Africa

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Game Drive

South Africa

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Game Drive

South Africa

Quality of Experience

Guides, Drivers and Staff

Transport

Adam

We enjoyed another great travel experience from KimKim. The hotels were great. The Jardim da Batalha breakfast buffet was exceptional. I think my favorite event was the hands on cooking class. It was so fun learning about and preparing a Portuguese meal. Being able to work alongside Rebekah was special.

The tours of the Enchanting Palaces did not go as smoothly as expected. The trip details show an 8:15 pickup. Our guide said we should have been downstairs at 8. We were then late to our ticketed arrival time at Pena palace. Fortunately we were still able to join our small group. We were very surprised at the number of people, especially in off season. I was also surprised with the amount of uphill walking. Had I understood, I could have requested an earlier pickup time to accommodate my slower pace.

Pena palace and Quinta da Regaleira were amazing. Unfortunately, we were unable to see Monserrate Palace. Crowd sizes and slow lunch service did not help.

We had a wonderful time. The planned activities were just what we requested. Both off us agreed we would gladly go back to Portugal.

Debbie

Our trip went exactly as planned with all tours, guides and reservations on time and organized. The team was rapid and responsive at every turn.

My husband and I just returned from a week in Guatemala, and it was the BEST trip! Alex was so patient throughout the planning process, making adjustments to our dates and to the itinerary to align with our budget. He was super responsive and every detail on the ground went off without a hitch. We didn’t realize the tours would be private, and being able to move at our own pace was such a treat. Our guide, Vinicio, was with us the entire week and catered to our every need. He is so joyful and was invested in making sure we had a great time; we were sad to say goodbye to our new friend! Highlights included the bike tour through the villages outside Antigua, watching Fuego erupt from our tent on the Acatenango overnight, and a morning of kayaking and hiking on Lake Atitlán. Alex’s hotel picks were awesome, especially waking up to sunrise over the lake at Casa del Mundo, and his restaurant recommendations were spot on. Thank you, Alex and Vinicio, for a week we’ll be talking about for years!

Hotel Reviews

Camelias Inn

Antigua

Beautiful courtyards, friendly staff, delicious breakfast, conveniently located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acatenango Campsite

Guatemala

Tents were much nicer than we expected! Amazing view of Fuego.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa del Mundo

Lake Atitlán

Unforgettable hotel, accessible only by boat. So charming and unique with amazing views, beautiful landscaping, and friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Barcelo

Guatemala City

Perfect for the night before an early flight. We were there very briefly, but the room was clean, spacious and well appointed.

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins

Antigua

The Valley Ride was a perfect way to start our trip. Vinicio picked us up at our hotel, and since the tour was private, we rode at our own pace through the villages and farms outside Antigua. We loved the variety of stops: Chocolate Antigua, the King Brothers jade factory and the Valhalla macadamia nut farm, where we got to taste a few things along the way. It was a great mix of exercise, scenery and local culture.

Quality of Experience

Guides, Drivers and Staff

Transport

Hike Acatenango Volcano & Camp Overnight

Guatemala

This was the highlight of our trip. The hike up is steep and challenging, but having a private guide meant we could go at our own pace, and we reached base camp by early afternoon. The camp was much nicer than we expected, and Vinicio surprised us with a make-your-own taco spread when we arrived. Fuego rumbled all night, and around 11pm we unzipped our tent and watched it erupt, lava and all. It’s something we’ll never forget.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunrise on Acatenango & Descent

Guatemala

We started hiking around 4am and were on the summit by 5:15am. It was cold, extremely windy and cloudy, and we only caught glimpses of the sunrise through the gaps. But it was still worth it for the challenge.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Lake Atitlán, Visit the Iximché Ruins

Guatemala

We had originally considered flying to Flores to see Tikal, but with only a week we didn’t have the time. Iximché turned out to be a great alternative. It’s an easy stop on the drive from Antigua to Lake Atitlán, and walking among the ancient Mayan ruins with Vinicio was a nice introduction to the country’s Mayan history without giving up a day or two to travel. Afterward we stopped for a wonderful lunch at Chichoy in Tecpán

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking & Hiking Lake Atitlán

Guatemala

This was the perfect last morning on the lake. Vinicio picked us up at our hotel for a short boat ride to Kayak Guatemala, and then we paddled about an hour and a half along the shore to San Marcos, past beautiful lakefront homes with volcano views the whole way. From there we hiked back along trails and roads through the villages of Tzununa and Jaibalito to our hotel, Casa del Mundo, where a lovely lunch was waiting. Seeing the lake from the water and then on foot gave us a real feel for the area, and the mix of paddling and hiking made it one of our favorite days.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Tour of Lake Atitlán Villages

Guatemala

We hopped on a boat in Panajachel with our local guide, Pablo, and Vinicio, and took a short, bumpy ride across the lake to Santiago Atitlán. We visited a Mayan shrine and the main church, and Pablo explained how Mayan traditions and Catholicism are woven together in daily life there. In San Juan La Laguna we sampled local honey, watched a weaver demonstrate the whole process from raw cotton to finished scarf, admired the murals around town, and ended with a chocolate tasting. The boat dropped us at our hotel just as the sun was setting over the lake.

Quality of Experience

Guides, Drivers and Staff

Transport

Jaeb Kwanchanok from kimkim organized our trip to Thailand, and it was amazing. Our itinerary was the perfect combination of luxury and adventure, allowing us to experience the beauty, culture, and excitement of Thailand. Our hotels were outstanding, the guides were knowledgeable and personable, and all of our transportation arrangements were seamless. We recommend Jaeb and kimkim to anyone looking for an unforgettable travel experience.

We had a really good trip. Everything you planned worked out great, the hotels were fabulous, our driver (Suk) was fantastic and our tour guide was outstanding (Sonam Jamtsho)! We were able to alter the day as we desired, which flexibility is what we like and makes a trip much more authentic. The highlights of the trip were a visit to a Monastery of young Monks and the interaction, a prayer ceremony at a small nunnery of young nuns and the indirect communication with the nuns (they were very entertaining as some were very young) and Tiger's Nest was very interesting (I think we did it in a good time). I would add, if anyone wants to do any shopping, Paro is the only place.

Thank you for organizing such a good trip.
Kim and Gil

Hotel Reviews

Uma Punakha

Punakha

This hotel is outstanding and cozy! The staff was outstanding, views of the river and mountains are beautiful, the food was good and location is great. Loved it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Six Senses Thimphu

Thimphu

This hotel is fabulous with outstanding service, staff, grounds and views. The rooms are spacious and well laid out. I highly recommend this hotel. I think it is the best in Thimphu.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Six Senses Paro

Paro

This hotel was magnificent in every way. First, it is beautiful, they were so accommodating and made everything convenient for the Tiger's Nest hike. They also arranged a Monk to come and bless our departure for a safe journey home. This is a must stay in Paro, we could have stayed for multiple days to take advantage of the spa and other amenities. The rooms are spacious as in Thimphu, but has a bit different feel, the views are incredible. Amazing place, a feeling of peace and serenity. It was a great place to end our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Paro - Hike to Tigernest Monastery aka Taktshang Goemba

Paro

This was a great experience and so glad we did it. You have to do it to really understand the magnificence of this place.

Quality of Experience

Guides, Drivers and Staff

Transport

Punakha - Prayer ceremony at local nunnery

Bhutan

Highly recommend this experience! I loved this!

Quality of Experience

Motithang Takin Preserve (Thimphu)

Thimphu

This was very interesting. Always nice to see animals you have never heard of or seen. They have quite a large population.

Quality of Experience

Druk Air: online check in

Bhutan

Was not able to check-in online. I am not sure if it was my phone or some other reason.

Altitude sickness - general information

Bhutan

We did not get altitude sickness, but saw some people that did. We did take medication to prevent just in case.

Paro - Rinpung Dzong & Ta Dzong

Paro

This was a very interesting Dzong, lots of different things to see. This is a must see! The architecture of the building is very interesting and why they built in this configuration.

Amazing trip to Chile, Argentina and Brazil. The W Trek was fabulous and we were so glad to get to stay in the hotel las Torres. The whole trek was brilliantly organised from start to finish. The logistics between each part of the trip were flawless. Guides and drivers turned up exactly as planned. Brazil was a wonderful last leg. The climb up Sugar Loaf mountain was an inspired decision and our guide Eduardo was superb. An absolute 10/10 trip

Activity Reviews

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

Despite this being a large group tour it was managed really well and we had a fabulous day walking on the glacier

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hiking and climbing at Sugar Loaf

Rio de Janeiro

Such a great option and good to do something very different compared to the usual tourist trail. It’s a pretty hard three hour climb. Doesn’t take any technical experience but just a good head for heights and some stamina. Would highly recommend

Quality of Experience

Guides, Drivers and Staff

Transport

Poor hotel in Avignon-a dump really-especially for what we paid-That was a really big problem. Poor planning in several instances in the itinerary and not giving us the option to fly back to Paris--instead we took a very long boring train from Nice toParis and a very long flight back to NY.

My only complaint about Kim Kim is that I will never travel another way. A trip of a lifetime.

Hotel Reviews

VIA INN Prime Kyotoeki Hachijoguchi JR-West Group

Kyoto

Great location by the station, a bit too big for my comfort.

Location

Cleanliness & Comfort

Miyako City Osaka Hommachi

Osaka

Fantastic property with great amenities

Authenticity & Character

Location

P

Staff

So accommodating

Cleanliness & Comfort

Asakusa Tobu Hotel

Authenticity & Character

Location

Staff

Went above and beyond when our luhhage did not make it from the previous hotel.

Cleanliness & Comfort

Great size room

the b asakusa

Tokyo

Fantastic coffee and treats.

Authenticity & Character

Beautiful

Location

Great place to wonder around

Staff

Cleanliness & Comfort

Activity Reviews

Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour

Tokyo

Great walk and explanations. Could have skipped the techy part.

Quality of Experience

Food

Guides, Drivers and Staff

Ken was very knowledgeable

Transport

Metro

Tea Ceremony with Kimono Experience in Tokyo

Tokyo

Loved every minute of it!

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Nara with Fushimi Inari-Taisha

Kyoto

Long day with lots of walking! It was incredible to experience this

Quality of Experience

Guides, Drivers and Staff

So accomodating

Transport

Public

One Day Miyajima Island and Hiroshima Tour (Kyoto Return Trip)

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Food Adventure Tour: Walking with a Local Guide

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

From the Drivers to the tour guides, to pickups and drop offs, the itinerary, and all the many logistics involved - we had an absolute wonderful time. There was no a single hiccup - which is unbelievable given our intense itinerary.

Mohammed, Ahmed (Cairo), Imen, Omar, Mahmound, EVERYONE was over and above!

I may note that Yasser was the best tour guide I have come across in all of our travels. He was clear, consise, not too much info, not to little, compelling, a great story teller, easy to learn from and listen to, relational, and just an overall great guy!

Thank you for an unbelievable trip!

The Kimkim team, especially Preab, were literally along for the ride for the entirety of our trip. They were so responsive, it felt like they never left our side!

What a beautiful country, with spectacular biking and hiking. Never a dull moment, and after working up an appetite, the food was amazing. Robi and KimKim helped us put together a perfect itinerary for our needs. The hiking in the national parks was gorgeous (Plitvice, Paklenica). But the biking on the coast (Hvar, Korcula, Ston) was the real highlight of our trip. The e-bikes were very high quality and very much appreciated. Coming around a mountain bend to be rewarded with stunning views of the Adriatic was a sight we'll never forget. Robi was there for us every step of the way. He worked with us to plan a year in advance and then was in touch with us every step of the way. When we had small issues, he worked tirelessly to make them right. We were absolutely exhausted when we arrived in Croatia, but found out we could not check into tour hotel for many hours, so Robi got us into another hotel at the last minute. When I left my passport on one of the islands - yikes - Robi and Daniela worked to get it to me the next day! Life savers. He even came to meet us for one night and brought us lovely gifts from his family. He absolutely went above and beyond to make this a nearly perfect trip. And, our local guide, Borna, was truly a gem. His positive energy, attention to detail and sense of humor made our biking portion a dream. With one exception, all of our accomodations were lovely and comfortable and had fabulous breakfasts! Thank you Borna and Robi for a wonderful trip. We will absolutely use KimKim for future trips.

The only black mark on our trip was that we rented a car and got a small dent on the bumper when we were parking in a rough area, and Kim Kim let us know that the rental agency was charging us $1600 to fix the bumper! Since they are in Croatia and we are in the US there is no way for us to determine if they are ripping us off or not. We did not add the rental car insurance they offered because we have rental car coverage on our credit card. But we did not know - and Kim Kim's representative did not tell us - that they did not use our credit card to rent the card - Kim Kim paid for the car. They only used our card for a deposit. So, now our credit card is refusing to pay for the damages and we are out of pocket for the full $1600 :( :(:( So, be sure if you rent a car on your trip that you ask Kim Kim to use your credit card to pay for it or pay the additional insurance amount when you get the car. I wish Kim Kim had told us this up front, and wish they'd tried to work with the rental car agency to settle this for a more reasonable amount :(

Activity Reviews

Cycling on Korčula island -Day 2

Korčula

Cycling from Ston to Dubrovnik hinterlands and littoral

Croatia

Krka National Park

Croatia

Very pretty place, but the water levels were so low that the falls weren't really falling :( Check the water levels before going.

Cycling Mljet island and National Park

Croatia

Cycling On Pelješac Penisula To Ston

Croatia

Explore Plitvice Lakes National Park

Croatia

So beautiful!

Adventure on Zrmanja river and overnight in Skradin

Croatia

This was the only miss on the trip. The people running this place were in over their heads. They combined experienced kayakers with completely inexperienced kayakers and they only had 2 guides for a large group of people, so we ended up doing more waiting around then kayaking. For the few times we did get to kayak, it was fun.

Quality of Experience

Guides, Drivers and Staff

Hiking in National Park Paklenica

Croatia

Beautiful!

Hvar island and town

Hvar

Cycling on Korčula island with options

Korčula

This experience was somewhat disappointing. I felt that Ben did not read us well. The sumo and geisha experiences were in poor taste. They were enactments. We expected private personal experiences and did not get that. The hotel10 was also a bad choice. We all felt that Ben should have redirected us and maybe let us know our only choice was something less desirable. Instead we incurred the extra night at the Sheraton Hiroshima just to get out of that hotel. The entire trip could have been more rich in culture and it just wasn’t.

Hotel Reviews

The Royal Park Hotel Iconic Tokyo Shiodome

Tokyo

Hotel was fair. Language was a barrier. Room was fine.

Authenticity & Character

No character to this hotel at all. Geared for business travelers.

Location

Staff

Cleanliness & Comfort

Hyatt Centric Kanazawa

Kanazawa

Favorite hotel of the trip. Great design. Large and well appointed rooms. Great staff, service and restaurants. Highly recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hyatt Place Kyoto

Authenticity & Character

Again, geared to business travelers, but better than Park hotel.

Location

Staff

Cleanliness & Comfort

Gym was dismal. Small, gloomy.

SETOUCHI KEIRIN HOTEL 10 by Onko Chishin

Tamano

Awful. Small. Dark. Poor offerings in restaurant and bar. Language barriers with staff.

Authenticity & Character

Location

In the middle of no where.

Staff

The staff made a dinner reservation for us and when we were dropped off the restaurant was closed. We were left on a dark street without transportation.

Cleanliness & Comfort

Sheraton Grand Hiroshima Hotel

Hiroshima

Modern, clean, good location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Candeo Hotels Osaka The Tower

Osaka

Hotel did not have our reservation upon check in creating large delays late in the day for us.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hakone Hotel Kowakien Tenyu

Hakone

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tokyo Full-Day Immersion with Public Transportation: TeamLab Magic + Harajuku & Sumo Dinner

Tokyo

Loved TeamLab.

Quality of Experience

Food

Lines were so long we could not get food at the end of an entire day inside.

Tokyo Culinary & Cultural Delights: Guided Tour with Public Transport – Tsukiji, Sushi, Imperial Palace & Golden Gai

Tokyo

Quality of Experience

Food

There was no food tour.

Osaka Full Day Adventure: Explore Osaka Castle, Umeda Floating Garden & Shinsaibashi-Dotonbori Food Shopping (Private Guide, Public Transportation)

Osaka

Excellent day all around.

Quality of Experience

Guides, Drivers and Staff

Discover Kyoto's Timeless Treasures: Fushimi Inari Shrine,Golden Pavilion,Nishiki Market,Gion District and Gei Sha Show

Kyoto

The geisha show was a huge disappointment. It was a total tourist attraction. We were very upset that we were placed in that audience.

Quality of Experience

Hiroshima's Legacy: Peace Memorial & Okonomiyaki（public transport）

Hiroshima

Impactful day. Excellent guide.

Quality of Experience

Guides, Drivers and Staff

Transport

An Unforgettable Moroccan Experience – Kimkim Travel-Majid our Travel Specialist & our Incredible Driver, Mouad!

If I could give Majid and our driver, Mouad, more than five stars, I absolutely would! Our experience from beginning to end was extraordinary. We have traveled to many places, but the level of personal attention, professionalism, and genuine care we received from the Kimkim Travel team was truly exceptional.

MAJID - The FACE of KIMKIM TRAVEL – Exceptional from Beginning to End

From my very first inquiry until we arrived safely back home in the United States, Majid was incredible. His response time was remarkable. Every question, message, worry and detail was handled promptly. Nothing was overlooked, and Majid was always on top of everything.

What impressed me most was how well he listened and customized our trip. I had a very specific vision, with an emphasis on culture, architecture, food, and unique experiences. Majid incorporated all the little details and recommendations that made our trip so special.

One of my biggest concerns was traveling with my pregnant daughter-in-law. Majid went above and beyond to accommodate her needs and ensure she could comfortably enjoy the experience with the rest of us.

He even proactively changed one of our hotels after learning that previous travelers had experienced issues there. The replacement hotel was absolutely wonderful! That kind of initiative speaks volumes about Majid’s commitment to his clients.

And the thoughtful touches! When we arrived at the Casablanca airport, someone greeted us with flowers for both me and my daughter-in-law. Such a sweet, unexpected gesture and a perfect welcome to Morocco!

Every promise was kept, every detail was handled, and Majid’s recommendations added so much to our experience. I cannot recommend Kimkim Travel highly enough. Majid made planning and experiencing Morocco an absolute joy.

MOUAD – A Driver Who Became Part of Our Family

I have to give a very special shout-out to our driver, Mouad. Quite honestly, I don’t think our trip would have been nearly as fabulous without him. He was THAT exceptional!

Mouad was so much more than a driver. He was attentive, thoughtful, caring, and genuinely invested in making sure our family had the best possible experience.

He anticipated our needs before we even had to ask. He made sure we had regular bathroom breaks, thoughtfully purchased snacks for my pregnant daughter-in-law, and recommended and made reservations at incredible, top-notch restaurants. Every single recommendation was fantastic!

We spent quite a bit of time traveling in the van, and he kept it immaculate. He cleaned and washed it every evening so it was spotless and smelled fresh every morning. His Mercedes van was comfortable and always pristine.

But what made Mouad so special went far beyond the logistics. He was genuinely kind, warm, and generous. He made us feel safe, comfortable, and welcomed throughout our journey. He shared wonderful suggestions and helped us discover little stops and experiences we might otherwise have missed.

He even purchased a special gift for our future grandbaby! It was such a sweet, thoughtful, and incredibly generous gesture that truly touched our hearts. It was just another example of how much he cared about our family.

By the end of our trip, Mouad no longer felt like our driver. He felt like family. When it was time to say goodbye, I actually cried. That says everything about the kind of person he is and the connection he made with our family.

OUR FINAL THOUGHTS

Morocco was everything we hoped it would be and more. The people were warm, welcoming, generous, and kind, just as Majid had told us they would be. We came home with incredible memories and a genuine appreciation for the country and its people.

Majid made the planning seamless, and Mouad made the journey unforgettable.

If you are considering traveling to Morocco, do yourself a favor and book through Kimkim. And If you have the opportunity to request a travel specialist, ask for Majid, and request Mouad as your driver! You will be incredibly fortunate.

We cannot thank Majid and Mouad enough for giving our family such a memorable experience. We would travel with them again in a heartbeat!

Five stars simply aren’t enough!

Very pleased with how organised our trip was , we were picked up from airports , hotels and trips arranged , they all run like clockwork .
Flights were checked in and seats booked , which was great . In each location we had a guide who also looked after us .
Very nice people , first time using and would use again.
Thank you for making our holiday special ,
Karen and Peter

Hotel Reviews

Park Hyatt Mendoza

Mendoza

Very nice , breakfast good but dinner not the best in hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Design Suites Salta

Salta

Hotel very basic, free drink was not good wine , and hotel bar poor. Breakfast okay , needed refilling . Location good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Iguazú Grand Resort Spa & Casino

Puerto Iguazú

Food not great , no pool towels to use . Breakfast okay

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Luján de Cuyo Classic – 2 Wineries with Wine Tastings & Lunch - Vintura

Argentina

Excellent trip , had wonderful time with great guide

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting the Argentine Waterfalls of Iguazu

Argentina

Great trip lovely guide

Quality of Experience

Food

Did not have food

Guides, Drivers and Staff

Transport

Tour of the City - Discovering Salta's Hidden Treasures

Salta

Very good guide

Quality of Experience

Food

Did not have food

Guides, Drivers and Staff

Transport

Between gardens, foods, tours, museums, people, animals, every part of the trip was exceptional. It was amazing to see how much people care about and respect each other. There were so many little things that were incorporated into the culture that made a big impact, such as baskets under the table, hot towels before meals, umbrella stands next to urinals, plenty of public bathrooms that were all clean and had bidets in the toilets, and countless more.

One of my favorite parts of the trip was walking through the markets. Ayumi took us through the Tsukiji Outer Fish Market and Nakamise Shopping Street, which each blew me away with how many shops, snacks, and gifts there were. It was only a few days since the trip, but I couldn't help buying gifts already! Nishiki Market, Omicho Market, and the others we found along the way were each unique and captivated me the entire time. I didn’t want to leave!

Another part of the trip that stuck out was the Nakasendo. It was a beautiful combination of small towns, greenery, paved paths, dirt paths, and a mix of all of those things. I enjoyed walking from town to town and wish I could have stayed even longer in some of the areas to explore. On the other hand, it was the perfect amount of time to walk around for a couple of hours, check out some temples, eat a great local dinner, and head to bed.

I took countless photos and videos of the beautiful architecture, food, and nature throughout my trip that I will look back on forever. I'd absolutely go back to several of the places that I went to and would also like to explore new places like Osaka and Okinawa. I would absolutely recommend KimKim to others who are traveling to Japan for the first time because it helped us a lot with transportation, when to buy tickets, and where to go in a strategic order.

Overall João and his team did a splendid job. They had looked into every detail and have planned a variety of activities giving us a broad taste of Portugal…. We had a great time!

We LOVED our trip! Jessica did a wonderful job of organizing our trip to include all of our interests we had shared with her. And Song, our guide who was with us through out the trip, went out of her way to accommodate needs we had. She was knowledgeable and fun, and by the time we were done we thought of her as a friend not just our guide. We had never traveled this way before, using a travel company like this and were hesitant to do so. However, KimKim really came through. We not only will use KimKim again if we travel, but we have already recommended them to our friends, this took the stress our of travel while still giving us a personalized trip that focused on the things we were interested in! Thank you, Jessica and Song! And Aloha to both of you!!!

Hotel Reviews

LE SEOUL HOTEL

Seoul

Very comfortable, and a great location. The breakfast was certainly adequate but not exciting!

Sea Cruise Hotel

Sokcho

Wonderful view and great location, and the view was incredible. The breakfast was amazing! The only drawback to this hotel is that there are. It enough elevators to get people up and down quickly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gyeongju Shilla Boutique Hotel Premium

This hotel was comfortable and certainly adequate, but we had to go outside to get to breakfast, which was ok but nothing special. And the staff at the hotel did not seem as friendly as elsewhere; this may have been a language issue in part.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Seoul Highlights

Seoul

We didn’t expect to be so delighted with dressing up in Hanbok clothes, but that was really fun, and the markets were incredible

Quality of Experience

Guides, Drivers and Staff

Transport

Garden of Morning Calm, Nami Island, and Gangchon Rail Park Tour

South Korea

The Garden of Morning Calm might be my favorite experience of the trip! It poured on NAMI Island but we had fun anyway,and the Rail Park Tour was an unexpected delight!

Quality of Experience

Guides, Drivers and Staff

Song made every experience a great adventure!

Transport

Hiking in Seoraksan National Park - Gwongeumseong Fortress Course

Sokcho

We love hiking and it is beautiful! The changing of the leaves was wonderful! And, as always, Song made sure we had a delicious meal,

Full Day Gyeongju Tour with Bulguksa Temple and National Museum

South Korea

Private Transfer to Gyeongju with Andong Hahoe Village and Traditional Market Tour

South Korea

We don’t actually get to the market because the travel time was so long, I also wish we could have wandered around a bit more in Andong. Still it was a great day!