Kimkim Trip Reviews

4.8
Based on 21,473 ratings
Read 21,473 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Seamless and customized
Norway | May 8 - May 18, 2026

Kelly
Kelly R.
Dallas, TX | Reviewed on Aug 07, 2026
We planned the May trip to Norway in March. The communication was so easy and smooth, with the result being a customized 10-day itinerary that was perfect. The trip included personalized experiences, the best of which was a guided visit to the farm where my great great grandmother was born and raised before emigrating to the US. It was a truly amazing experience. Christina, our local contact, was wonderful. She messaged us through the app with additional information, like the schedule... Read more

We planned the May trip to Norway in March. The communication was so easy and smooth, with the result being a customized 10-day itinerary that was perfect.

The trip included personalized experiences, the best of which was a guided visit to the farm where my great great grandmother was born and raised before emigrating to the US. It was a truly amazing experience.

Christina, our local contact, was wonderful. She messaged us through the app with additional information, like the schedule of activities on Constitution Day in Oslo, and was available to answer questions.

I loved the ease of the app where we found every trip detail and each attached ticket for transportation etc.

Highly recommend Kimkim. Look forward to planning and booking with them again!

Kelly and James, Dallas, TX USA

Hotel Reviews
Thon Hotel Opera
Oslo

Great location steps from the train station, full service, Great view of the library and opera house from our balcony.

Authenticity & Character
Location
Steps from train station, proximity to water, opera house
Staff
Scandic Victoria Lillehammer
Lillehammer
Authenticity & Character
Truly, excellent breakfast
Location
Easy to walk everywhere
Activity Reviews
Waterfall Hike & Stegastein Viewpoint
Waterfall Hike & Stegastein Viewpoint
Norway

We loved this experience, a driver and guide took us to lookout, then guided us on a walk to a waterfall. She was delightful, and we lucked put with a private tour as no others booked that day

Quality of Experience
Guides, Drivers and Staff
Truly wonderful and memorable
Transport
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

Stunning, breathtaking natural beauty

Quality of Experience
Local specialist: Christina Wang

Family Trip to Iceland
Iceland | Jul 19 - Jul 24, 2026

J
Jennifer K.
Newark, NJ | Reviewed on Aug 07, 2026
If you're considering a trip to Iceland, I can't recommend Gummi highly enough. From start to finish, our experience was exceptional. Our itinerary was thoughtfully designed around our family's interests and needs, striking the perfect balance between adventure and relaxation. Every day was well-paced, and the timing for each stop was incredibly accurate, allowing us to make the most of our time without ever feeling rushed. We experienced an incredible variety of Iceland's breathtaking... Read more

If you're considering a trip to Iceland, I can't recommend Gummi highly enough. From start to finish, our experience was exceptional.

Our itinerary was thoughtfully designed around our family's interests and needs, striking the perfect balance between adventure and relaxation. Every day was well-paced, and the timing for each stop was incredibly accurate, allowing us to make the most of our time without ever feeling rushed. We experienced an incredible variety of Iceland's breathtaking landscapes and attractions, and everything flowed seamlessly.

Every detail was handled with care—from coordinating our rental car, hotels, and excursions to recommending fantastic restaurants along the way. It was clear that every recommendation came from genuine local knowledge and firsthand experience, making the trip not only unforgettable but also completely stress-free.

What truly set this experience apart was Gummi's attention to detail, responsiveness, and commitment to creating an itinerary that felt personalized to our family rather than one-size-fits-all. We were able to relax and fully enjoy every moment, knowing everything had been so thoughtfully planned.

We absolutely fell in love with Iceland and are still amazed by its beauty and magic. This was one of the best family vacations we've ever taken, and the memories we made will stay with us for a lifetime.

Local specialist: Guðmundur Óli Pálmason

Incredible Southern Africa Adventure
South Africa | Jul 20 - Aug 4, 2026

Bonnie
Bonnie M.
Newark, NJ | Reviewed on Aug 07, 2026
I'll admit that traveling to Southern Africa was not on my personal "bucket list" but I am so thankful that I did. Janneke made planning smooth and definitely recommended incredible experiences for our family to enjoy together. Her recommendations for our group of 3 adults and 5 teenagers kept everyone engaged and involved. While the safaris in South Africa and Botswana were absolutely amazing, some of our most memorable activities included cultural experiences like our Tuk-Tuk tour of Soweto... Read more

I'll admit that traveling to Southern Africa was not on my personal "bucket list" but I am so thankful that I did. Janneke made planning smooth and definitely recommended incredible experiences for our family to enjoy together. Her recommendations for our group of 3 adults and 5 teenagers kept everyone engaged and involved. While the safaris in South Africa and Botswana were absolutely amazing, some of our most memorable activities included cultural experiences like our Tuk-Tuk tour of Soweto in Johannesburg and the Umazi cultural experience in Zimbabwe that left a lasting impression. Every step of our journey was well coordinated and we felt at ease in our travel knowing that we had easily reachable, responsive representatives available each step of the way. Our guides, drivers and tour operators were professional and personable, helping us to see and experience all of the wonder and beauty of Southern Africa that we could pack into our time there. Even self-guided activities were well explained and we were provided with all the information we needed to confidently explore and experience on our own. I can't say enough about how Kim Kim provides an unmatched experience for our family group making travel to new destinations simple and action packed!

Hotel Reviews
Pioneers Lodge Victoria Falls
Victoria Falls,

Beautiful location with well apportioned rooms, accommodating staff and a colonial feel. The grounds were well maintained and felt like a paradise tucked away from the crowds.

Authenticity & Character
Felt like a step back in time to a quieter, colonial feel.
Location
The grounds were beautiful and the whole resort was great but a little bit farther than other accommodations which usually made us the last stop on group tours.
Staff
Cleanliness & Comfort
The Victoria & Alfred Hotel
Cape Town

Great location! Easy to navigate Cape Town with lots of shopping and restaurants within walking distance.

Authenticity & Character
It's a hotel so it's difficult to say it had authenticity or character aside from being a well staffed, clean and well run hotel.
Location
Fabulous location within walking distance of many restaurants and shopping opportunities.
Staff
Nice staff and service.
Cleanliness & Comfort
Ivory Wilderness River Rock Lodge
Hoedspruit

This was my favorite of our three safaris. The travel was long through Klaserie Reserve, but well worth it! The grounds were immaculate and overlooked a beautiful valley with water and wildlife. The rooms were comfortable and well appointed for a safari camp. The staff was accommodating and the food was good. We were traveling as a large family with 3 adults and 5 teenagers and they were very accommodating. Our guide, Ingrid, was incredible! She was knowledgeable and took the time to explain things and get each member of the family involved. We were able to see and experience so many animals up close and personal with rarely another vehicle crossing our path. The reserve was beautiful and I can't say enough about how fabulous this safari was thanks to Ingrid. I would highly recommend Ivory Wilderness for a personal, friendly safari experience off the beaten track.

Authenticity & Character
Owned and operated by descendants of original settlers of the reserve, their love of the animals, grounds and whole reserve was evident. This camp is small which gives it a much more personal feel.
Location
While remote with a bumpy ride through the preserve, the location is worth it. Beautiful views of the valley from the lodge and surrounded by wildlife, Ivory Wilderness was a true gem tucked away in Klaserie Reserve. The remoteness allowed for a truly intimate safari experience with plenty of wildlife and rarely another vehicle.
Staff
All the staff were friendly and accommodating but our safari guide Ingrid was beyond incredible!
Cleanliness & Comfort
58 On Hume
Randburg

Comfortable, family-like feeling with excellent service, accommodations, environment and food. Our stay here was our first stop on our Southern Africa adventure and it was a fabulous place to start our trip with a convenient, safe and accommodating bed and breakfast feel.

Authenticity & Character
Beautiful art adorned the walls and the common areas were welcoming.
Location
Convenient to airport and safely tucked away in garden like grounds.
Staff
Cleanliness & Comfort
The rooms were spacious and had all you could need. Everything was clean and felt home like.
Activity Reviews
Explore the Okavango Delta by Mokoro
Explore the Okavango Delta by Mokoro
Botswana

This was incredible! While you don't see a ton of big animals aside from hippos, the scenery and birds are beautiful. You are low to the water and see things from a whole different perspective. We stopped at an island for drinks and snacks while having the opportunity to learn about different plants and animals. Truly an incomparable way to experience the Delta.

Quality of Experience
Guides, Drivers and Staff
Transport
Okavango Game Drive
Okavango Game Drive
Botswana

The drives in the Delta always started with a boat ride to reach the safari vehicle. Just a whole different experience in this unique ecosystem. Lots of wildlife and great insight from our local guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Mukuni Village Tour
Mukuni Village Tour
Victoria Falls

This was probably one of the most impactful activities on the trip. To be able to visit a family in their homestead and learn about their life and culture one on one was beyond words. This will be one of the lasting memories I take from this trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching in Hermanus
Whale Watching in Hermanus
South Africa

It was unfortunately a cold, windy day. By the time we got to this activity we were too tired to really enjoy it. We did see whales which was cool. If you are really into whales this would have been a great activity. Unfortunately the circumstances of the day and my own personal preferences made it less enjoyable than the many other activities we did on our trip.

Quality of Experience
Guides, Drivers and Staff
They were all caring and upbeat. They did their best to make it a great experience!
Transport
Explore Table Mountain
Explore Table Mountain
South Africa

Great views!

Quality of Experience
Olifants Boat Safari - Ivory Wilderness River Lodge
Olifants Boat Safari - Ivory Wilderness River Lodge
South Africa

With the flooding destroying the dock, this boat ride was a bit of an adventure! We traveled to the river through another reserve and then parked the safari vehicle for a bit of a perilous walk across the sand to board the boat. I felt safe with Ingrid but I will say that I had my eyes out for crocodiles!!! The ride was nice but we didn't see a ton of wildlife. Overall, I would say it was a nice break from the game drives and allowed us to talk and relax in a different environment.

Quality of Experience
Guides, Drivers and Staff
Transport
Final morning in the Delta
Final morning in the Delta
South Africa

Based on our charter flight time we weren't able to do a final drive, but Louise rearranged things so we could do Mokoros the evening before and do the scenic helicopter in the morning before we left.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day in the Okavango Delta
Full day in the Okavango Delta
Okavango Delta

Jumbo Junction was an intimate, family feeling camp. The accommodations were great and it was fun living off the grid with solar power and fire heated water. The game drives on the Delta are a whole different experience! I loved the boat rides on the hippo channels and the drives on solid ground. We saw lots of wildlife in different situations, all up close and personal! And lots of hippos everywhere!!!

Quality of Experience
Food
Food was good but limited for those with different tastes.
Guides, Drivers and Staff
Transport
Arrive at Your Lodge in Kruger & First Game Drive
Arrive at Your Lodge in Kruger & First Game Drive
South Africa

We loved Ivory Wilderness River Rock Lodge! Great experience and great game drives! Very remote with plenty of wildlife and not many other vehicles on the trails.

Quality of Experience
Food
Guides, Drivers and Staff
Ingrid was an incredible safari guide!
Transport
K9 Anti Poaching Experience
K9 Anti Poaching Experience
South Africa

Very informative! It was interesting to learn about their commitment to ending poaching and protecting the animals.

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Premium River Safari Sunset Cruise
Victoria Premium River Safari Sunset Cruise
Victoria Falls

This was unexpectedly fantastic!!! The boat was luxurious with comfortable furniture and blankets for the evening chill. Food and drinks were top notch and service was great! This was the relaxing evening I needed!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Vic Falls
Guided Tour of Vic Falls
Victoria Falls

This was incredible! You can only really experience the power and beauty of the falls from the ground. It was beautiful using the many viewing points along the way to capture different views of the falls.

Quality of Experience
Guides, Drivers and Staff
Tuffy brought ponchos for us which really came in handy!
Transport
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Victoria Falls

The experience was neat to see a bit of the local culture and try the many unique foods. I appreciated the upcycled decor.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Helicopter Flight
Scenic Helicopter Flight
Botswana

This was a highlight of the trip! Great experience flying doors off over the Delta and spotting wildlife from the sky!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Can't beat an early morning Mokoro ride to an island to catch your helicopter!
Bamba Tram
Bamba Tram
Victoria Falls

It was cool to ride onto the bridge and watch the sunrise over the falls and learn more about the construction of the bridge.

Quality of Experience
Guides, Drivers and Staff
Transport
Flight of the Angels over Vic Falls
Flight of the Angels over Vic Falls
Victoria Falls

It was a good experience and we were able to see a lot of the falls and surrounding Zambezi river.

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Canopy Mountain Ziplining Tour
Cape Canopy Mountain Ziplining Tour
South Africa

Unfortunately we visited on a very cold, damp day. I can't honestly review my experience without including the weather so your experience could be totally different. Our guides were great accommodating our needs and trying to hype us up in the cold. The lines are well maintained and I felt safe on them. It was a bit of a long drive up and down the mountain and there's a 1km hike out from the final line that's uphill and rocky. Unfortunately I have a bad hip so that was challenging but for a moderately healthy person it wouldn't be an issue.

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

Though it was a cold and windy day, seeing the penguins made it all worthwhile!

Quality of Experience
Food
Stopped at a great restaurant at the Point! Great fish and chips.
Guides, Drivers and Staff
Mark was knowledgeable and friendly.
Transport
Bo-Kaap Walking Tour
Bo-Kaap Walking Tour
Cape Town

It was a good look at the culture of the Bo Kapp area.

Quality of Experience
Guides, Drivers and Staff
Another Day in the Kruger with 2 Game Drives
Another Day in the Kruger with 2 Game Drives
South Africa

Games drives were incredible with a very up close and personal feel. Rarely another vehicle on the trails and plenty of close encounters with the wildlife!

Quality of Experience
Great location for a personal experience for game drives.
Food
Guides, Drivers and Staff
Transport
Ingrid was incredible!!!
A Day in the Kruger Bush with Two Game Drives
A Day in the Kruger Bush with Two Game Drives
South Africa

Our guide Ingrid made it a truly magical experience! We got up close and personal with the animals and learned a lot along the way. We felt safe with her even during close encounters. The remoteness of the reserve meant we rarely saw another safari vehicle, but plenty of encounters with wildlife!

Quality of Experience
Food
Two choices for most meals made it accommodating for those with different tastes.
Guides, Drivers and Staff
Ingrid was incredible!!!!!
Transport
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Johannesburg

This was an incredible experience! Our guides led us through Soweto in Tuk Tuks allowing us to see and experience Soweto in an up close and personal way. Then we cooked a traditional meal over the fire and ate together. It was a great experience!

Quality of Experience
Food
Guides, Drivers and Staff
They obviously cared about the community and wanted to share about the true experiences of those living in Soweto.
Transport
Local specialist: Janneke Van Schalkwyk
Janneke
Janneke Van Schalkwyk
Local specialist in Garden Route | Replied on Aug 07, 2026

Hello Bonnie,
Thank you so much for your lovely review. It truly means a lot to me. It gives me so much joy to hear that you had such a wonderful trip and that you felt at ease throughout your time on African soil.
Warm greetings
Janneke

Clemen's organised a fantastic trip in Canada...
Canada | Jul 7 - Jul 22, 2026

K
Kate T.
Australia | Reviewed on Aug 07, 2026
Clemen's organised a fantastic trip in Canada, across BC and Alberta. It was thoughtfully planned, with great tours and activities designed so I was able to experience so much of a Canadian Summer. Can't wait to plan more trips! Read more

Clemen's organised a fantastic trip in Canada, across BC and Alberta. It was thoughtfully planned, with great tours and activities designed so I was able to experience so much of a Canadian Summer. Can't wait to plan more trips!

Hotel Reviews
Pinnacle Hotel Harbourfront
Vancouver
Location
Staff
Cleanliness & Comfort
Coast Bastion Hotel
Nanaimo
Location
slightly noisy at night
Cleanliness & Comfort
Tofino Motel Harborview
Tofino
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystal Lodge
Whistler
Location
Cleanliness & Comfort
Sun Peaks Grand Hotel & Conference Centre
Sun Peaks
Location
Staff
Cleanliness & Comfort
Becker's Chalets
Jasper
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coast Canmore Hotel & Conference Centre
Canmore
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Visit to Capilano Suspension Bridge Park
Self-Guided Visit to Capilano Suspension Bridge Park
Vancouver
Evening Wildlife Safari Guided Tour
Evening Wildlife Safari Guided Tour
Canada
Kananaskis River Whitewater Rafting Tour
Kananaskis River Whitewater Rafting Tour
Canada
From Banff/Canmore: Moraine Lake & Lake Louise Experience
From Banff/Canmore: Moraine Lake & Lake Louise Experience
Canada
🐎 Horseback Riding Experience – Sun Peaks, Canada
🐎 Horseback Riding Experience – Sun Peaks, Canada
Sun Peaks
Bear Watching Boat Tour
Bear Watching Boat Tour
Canada
Quality of Experience
Guides, Drivers and Staff
Jasper Sky Tram with epic view
Jasper Sky Tram with epic view
Jasper
Drive to Jasper with Columbia Icefields Glaciar Adventure
Drive to Jasper with Columbia Icefields Glaciar Adventure
Canada
Banff Gondola Ride in Summer
Banff Gondola Ride in Summer
Canada
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Dallas | Replied on Aug 07, 2026

Dear Kate, thank you so much for this lovely review!

It was such a pleasure to plan your Canadian summer adventure across BC and Alberta. Reading that you got to experience so much, from the Banff Gondola and Moraine Lake to whitewater rafting and bear watching, means a lot to me.

I'm thrilled the hotels and tours lived up to your expectations too. Thank you for taking the time to share such detailed feedback, it really helps future travelers.

Can't wait to start planning your next trip whenever you're ready! :)

Warm regards,
Clemens

They pulled it off! An Iceland trip for 3 generations!
Iceland | Jul 5 - Jul 11, 2026

Chris
Chris C.
Boston, MA | Reviewed on Aug 06, 2026

What an amazing, well-organized trip! Our 3 generational family, ages 3-76 spent 7 days exploring Snaefellsness & the Golden Circle. KimKim magically put together the perfect itinerary, made hotel and rental car arrangements & made many of the necessary reservations for some fun excursions. They built in flexibility too! Noga, Nick & Maria were all wonderful & stayed in touch throughout the trip. Kudos!

Local specialist: Noga Heyman

BEST TRIP EVER...Family of 6 (with teenagers)!
Iceland | Jul 29 - Aug 3, 2026

Valerie
Valerie S.
Newark, NJ | Reviewed on Aug 06, 2026
We began planning for this trip over a year before departure...and we quickly realized that we needed help. Kimkim to the rescue! We had never used a travel service like this before, and I was a little hesitant at first, but SPOILER ALERT...We will 100% be using Kimkim going forward! It is SO worth it to have a local guide help you with the logistics. We could not have planned the trip to this level without Gummi's help, and he truly made the process so easy. We are a family of 6 (4 kids... Read more

We began planning for this trip over a year before departure...and we quickly realized that we needed help. Kimkim to the rescue! We had never used a travel service like this before, and I was a little hesitant at first, but SPOILER ALERT...We will 100% be using Kimkim going forward! It is SO worth it to have a local guide help you with the logistics. We could not have planned the trip to this level without Gummi's help, and he truly made the process so easy. We are a family of 6 (4 kids including 2 teenagers) and we skew more towards the budget side of things than luxury when it comes to travel. Gummi took all of our preferences into consideration, plus all of our unique family needs (a large rental van that would fit us and all of our luggage, accommodations for 6 people to sleep on real beds, varying interests and ability levels) and he planned the PERFECT trip for us. Every single day, we told ourselves that it really couldn't get any better...and then IT DID! Gummi took care of everything...our locations for the places we stayed were perfect for our family, the excursions he planned for us were superb, and his detailed recommendations for where to eat and what to see were essential. We really could NOT have done this trip without him. Possibly the most valuable part of this service was Gummi's insider knowledge and tips on the timeline for each day...he outlined when to leave each morning and approximately how long to spend at each location. We would have been lost without him.

Here are some of the highlights of the trip...although really, we loved it ALLLL!

Foss Hotel Raodara' was a great location...easy to walk to everything in Reykjavik and they had triple rooms to accommodate our family (2 rooms for 6 people). The breakfast here (included) was SO filling and had a huge variety.

Perlan Museum in Reykjavik (outstanding way to start the trip to get familiar with the country and the unique features we were about to explore)

Puffin Tour with Elding--we saw tons of Puffins and the boat ride was beautiful!

Every single spot along the Golden Circle was more stunning than the last! And again, we loved having Gummi's timeline to follow as well as his recommendations for food!

We stopped at Efstidalur for lunch and ice cream and it was SO GOOD! Perfect location and timing for a stop for the hungry crew!

Secret Lagoon was so relaxing and unique for us. We loved it!

Bakki Apartments was perfect for our family! Plenty of space and such a great location. We stopped at GK Bakari for breakfast and those pastries will live on in my brain forever. We even tried to stop back in on our way back to Keflavik but it was closed...heartbreaking!

Glacier Ice Cave experience with Southcoast Adventure really was a thrill for the kids! (I *might* have been a little scared on this, but I tried to be the coolest mom!) Peter, our guide, was so great at explaining the history and the geology while also taking us on a true adventure!

The Vik Apartments were another perfect location and space for our family. So clean, and beautiful, and spacious!

Black Crust Pizza was definitely a favorite and they deserve all the respect for being the best pizza in Iceland...as fas as we know!

Again...the trip plan, including specific timing and food recommendations, came in clutch for the trip from Vik up the coast to Jokulsarlon Glacier. We loved every single stop! The amphibian boat tour by Glacier Lagoon was incredible.

Of course, our finale was a visit to the Blue Lagoon. AMAZING! The comfort entrance package was perfect for us.

I could go on and on, but I've probably already said too much. We cannot thank Gummi enough for sharing his expertise, his love of Iceland, and his time and energy with us! THANK YOU, GUMMI!

Hotel Reviews
Vík Apartments
Vik I Myrdal

This place is BEAUTIFUL! So perfect for our family. We loved walking around the area and eating some crepes in the evening! The fact that there was laundry available was so helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bakki Apartments & Hostel
Eyrarbakki

This was a big WIN for our big family. We loved being able to stay all together after two nights spent in two separate hotel rooms. This space was perfect for us and so cute! We loved the location right along the ocean. So beautiful and perfect for an evening walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Rauðará
Reykjavík

Such a great breakfast! Loved that they had an early check in option. Totally worth the $40 for us to get a little organzied after an overnight flight.

Authenticity & Character
The hotel looks a little tired, but it has everything you need! Don't sleep on this budget friendly option.
Location
We walked everywhere and there was free street parking.
Staff
The team was so accommodating!
Cleanliness & Comfort
Beds were super comfortable!
Activity Reviews
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Peter was a SUPER guide! He really showed us a great time...we loved every minute of this! (Even if some of us were scared!)

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Puffin Watching
Reykjavík Puffin Watching
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 06, 2026

Thank you for the super kind review Vaerie
i am sp happy to read that you had such a great time in Iceland!
Icelandic pastries really are on another level, right!
I do hope we'll see you in Iceland soon again!
There's still much to see and do :)

All the best
Gummi

Portugal 2026-June
Portugal | Jun 16 - Jun 29, 2026

L
leslie w.
Chicago, IL | Reviewed on Aug 06, 2026

My husband and I had a great time on our trip planned with us by KimKim!
Diana did an excellent job listening to what we wanted and made sure everything went as planned. She booked us amazing hotels and sites to visit. Everything was interesting, comfortable and delicious (loved the suggested restaurants. Our guides were interesting and knowledgeable.
I was a wonderful trip- we will definitely use KimKim again!

Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 06, 2026

Hi Leslie,

Thank you sooo much for your wonderful review! I'm super happy to hear how much you loved the trip (and the food!). We'll make sure to share your feedback with our guides.😊

Wish all the best to both of you!

Your friend in Portugal - Diana

Guðmundur Óli
Iceland | Jul 28 - Aug 4, 2026

Doug
Doug C.
Newark, NJ | Reviewed on Aug 06, 2026

Guðmundur Óli was enthusiastic and great to work with. He responded quickly to enquiries and obviously knew Iceland very well. This was our second time using a guide through KimKim and both times we have been very pleased.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 06, 2026

Thank you for the kind review Doug
I'm happy to hear I managed to uphold the high expectations already set by my fellow Kimkim specialist on your first trip through us.
I do hope we'll see you again in Iceland soon
All the best
Gummi

Best. Trip. Ever...
Iceland | Jul 17 - Jul 24, 2026

Brooke
Brooke T.
Arnold, MD | Reviewed on Aug 06, 2026
We had a truly wonderful trip. Our trip planner, Eric was fantastic with getting us set up on the excursions we wanted to go on and they were all fantastic. The zodiac boat tour was a favorite for the whole family but there wasn’t one thing we did that everyone didn’t enjoy. Our favorite hotel was Magma Hotel. It was one of those “wow” moments where we were so grateful we had book through KimKim because it’s not a place we would have found on our own. The same was true for the other... Read more

We had a truly wonderful trip. Our trip planner, Eric was fantastic with getting us set up on the excursions we wanted to go on and they were all fantastic. The zodiac boat tour was a favorite for the whole family but there wasn’t one thing we did that everyone didn’t enjoy.

Our favorite hotel was Magma Hotel. It was one of those “wow” moments where we were so grateful we had book through KimKim because it’s not a place we would have found on our own. The same was true for the other places we stayed.

One of the best location suggestions we got was Stykkishólmur. We absolutely loved the quaint authentic Icelandic town with all its simple beauty. And we had what our kids said was the best dinner they had ever had in their whole life in that town. It was Sjavarpakkhusid by the water. They had 4 entre dishes on the entire menu and perfection was an understatement. The dessert was equally as impressive. We will never forget that town and our favorite restaurant.

The only problem with the trip is that we couldn’t possibly see everything we would have wanted to see in the 8 days we had. A truly epic trip.

This was my second trip using KimKim but my partner’s first one. He was blown away and I believe he is a new believer in using KimKim rather than doing all of his own trip planning. Truly wonderful experience from start to finish. Thank you, Eric!

Local specialist: Èric D

Iceland Adventure
Iceland | Jul 19 - Jul 29, 2026

Carmen
Carmen M.
Omaha, NE | Reviewed on Aug 06, 2026

Eric and the kimkim team did an amazing job planning our Iceland trip. They were always available and answered questions thoroughly and complete. Not only where they fabulous in the planning stages, but they also were there for us when we needed them in Iceland to make changes or to adjust parts of our trip. I would highly recommend this group and Eric was amazing. He gave us so much great information. We had an amazing time in Iceland and I would recommend this trip to anyone :-)

Local specialist: Èric D

Amazing 16 day Trip Across Portugal
Portugal | Jul 16 - Jul 31, 2026

J
JoAl M.
Honolulu, HI | Reviewed on Aug 06, 2026
We had an amazing trip to Portual in July 2026, thanks to Diana and the Across Portugal team! They put together an amazing 16 day trip that took us across the country from Lisbon to Porto and the Algarve. The itinerary was specifically tailored to our family of four (including our 8yo and 12yo), and included activities that appeal to both the adults and kids. I appreciated how there was a mix of guided tours, while also giving us some time to explore on our own. All of the booked... Read more

We had an amazing trip to Portual in July 2026, thanks to Diana and the Across Portugal team! They put together an amazing 16 day trip that took us across the country from Lisbon to Porto and the Algarve. The itinerary was specifically tailored to our family of four (including our 8yo and 12yo), and included activities that appeal to both the adults and kids. I appreciated how there was a mix of guided tours, while also giving us some time to explore on our own. All of the booked accomodations were very comfortable.
What I appreciated the most was how attentive Diana and her team were while we were on our trip. We could easily contact the team to ask questions, and they responded back very quickly. They were very accomodating of our requests. And best of all was the very personalized gift that they provided to us when we arrived in Portugal.
Overall, this was an amazing trip curated by Diana and Across Portugal, and would highly recommend them for anyone planning a trip to this amazing country.

Hotel Reviews
Hotel Cascais Miragem
Cascais

Great location. Very spacious. Kids loved having both indoor and outdoor pools. Buffet breakfast was among the best we had. Decor was felt very over the top and gaudy - but otherwise, enjoyed this hotel.

Authenticity & Character
Decor over the top
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Hotel was very spacious and comfortably accomodated our family of four. Really liked how it was close to hiking trails and had 2 big pools for our family to choose from. The kids especially appreciated the pool that had sand to mimic the beach. The decor felt a little bit gaudy / overdone. Also, if you're looking to be closer to the beaches or to the main town, may not be the best location as it requires a drive. Least favorite part of this hotel was the food and service at the restaurant. We had a buffet dinner the first night, and the food was not very good and overpriced. Staff also during dinner were not particularly friendly. Buffet breakfast was decent, but again, I would have expected more from such a nice hotel and for the price.

Authenticity & Character
Felt a little bit overdone with the decor.
Location
Good if you like being away from the main tourist drag and like being near hiking trails. If you want to be closer to the beaches or main part of Lagos, might want to look at other locations
Staff
Hotel staff were generally very nice. However, the staff and the main restaurant were not very friendly. (The staff at the italian restaurant near the pool however were excellent). Also, the food at the main restaurant / buffet was not very good, especially for a 5 star hotel
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Favorite hotel during our stay! Plenty of space for a family of four. Very nice accomodations. Centrally located, easy to walk to many of the main tourist attractions. Also close to many restaurants. One complaint though around safety. One of the tiles on the wall next to the bathtub fell off the wall during our stay. Fortunately, no one was in the bathtub at the time, however, it could have been a major issue as our kids were often using the bathtub and could have led to a serious injury. Appreciated how they had onsite breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See comment above about wall tile falling into bathtub Another minor gripe - lights were limited/dim in the room. Not a problem during the day, but would have benefited from better/more lighting at night.
Montebelo Lisbon Downtown Apartments
Lisboa

Location is great, especially for first time in Lisbon. Right in the heart of Biaxa. Very walkable to many main attractions. Lots of space for a family of 4. Highly recommend! Just a note, may be challenging for people with limited mobility, as there is only 1 very skinny elevator servicing the building.

Authenticity & Character
Location
Best feature of this hotel!
Staff
Cleanliness & Comfort
One minor gripe - the sink in the bathroom was very slow to clog.
Activity Reviews
To Eat Suggestion: Brasão - Coliseu
To Eat Suggestion: Brasão - Coliseu
Porto

Great restaurant to try the Franchesca!

Quality of Experience
To Eat Suggestion: Pinóquio
To Eat Suggestion: Pinóquio
Lisbon

One of my favorite meals in Lisbon! Definitely get the paella - delicious and very large serving (the 1 person order was enough for my wife and I to share) Make a reservation or be prepared to wait in line

Quality of Experience
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Relaxation and Discovery: A Perfect Day of Leisure in Porto
Porto

Great time to explore on our own. Appreciate the recommendations from the Across Portugal team

Quality of Experience
Engage in the Art of Tiles by joining a Workshop in Porto
Engage in the Art of Tiles by joining a Workshop in Porto
Porto

Our of our favorite activities! Loved how hands on it was ! Was great to be able to make our own souveniers from Portugal!

Quality of Experience
Guides, Drivers and Staff
Discovering Lisbon´s Charm on a 2-Hour Tuk Tuk Ride
Discovering Lisbon´s Charm on a 2-Hour Tuk Tuk Ride
Lisbon

Overall was a nice overview of Lisbon. Did feel a bit rushed compared to some of our other tours. Guide was very friendly, but sounds like some of the information she shared was not entirely correct (especially after discussing/meeting with other tour guides on this trip). That said, was a nice way to get around Lisbon and navigate all the steep hills and see the main sights from the outside.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal

Great activity! Kids really enjoyed being able to drive along the coast and see the caves. They also loved being able to jump off the boat into the ocean!

Quality of Experience
Guides, Drivers and Staff
Private Transfer to the Rental Car
Private Transfer to the Rental Car
Portugal

Transfer was fine. Process of picking up the rental car took a little longer than expected. Pick-up station is small, with only 1 desk. Since there were 2 other people ahead of us, took us a while to get check in and get our car

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Portugal

Great experience with a local guide! Ricardo was really good at taking this at the pace we needed for our family. Very knowledable tour guide. Appreciated the individualized attention. Suggest you confirm which palaces you will be going to. We visited the Pena Palace and Quinta da Regaleira which were both great. Kids especially liked Auinta da Regaleira since they were able to run around the grounds and do more exploring and it didn't feel as crowded as Pena Palace. Just make note though that we did not get to visit the Moorish Castle, National Palace or Mosserate Palace - we were ok with that, but just need to make sure you're ok with not seeing those as well.

Quality of Experience
Guides, Drivers and Staff
Transport
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal

Great all day experience! Ivo, our driver, was an excellent guide! The boat ride was so much fun for the kids. And the private tour/tasting/lunch at Quinta da Pachea was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Ivo was a great driver!
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

This tour was just ok. We had already done a whole day tour in the Douro valley the day before, and so this tour did not seem as impressive after the Douro valley. The Port here also was not as good as what we had in the Douro valley. If you're not going to the Duoro valley, then I would recommend. If you are going to Duoro valley, you can skip this.

Quality of Experience
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

This was a really nice tour. Our guide Sara was very friendly and knowledable. Loved that she was a local and able to give us her personal stories/insights. Also enjoyed that she was able to tailor the tour to what our family/kids were able to do. Really nice overview of Porto

Quality of Experience
Guides, Drivers and Staff
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

Great activity! Very hands on! Easy to follow and understand. Great opportunity for the kids to do a cooking class.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Aug 06, 2026

Hi JoAl,

First, thank you very much for your kind words and sincere feedback. We always do our best to provide a pleasant experience, especially when we have little ones with us! Great to hear that you and your kids had lots of fun together!!

We carefully handpick our partners, and the detailed feedback like yours really helps to make sure we work with the best of the best. Thank you for helping us continue to provide the high standard of experiences we aim for our travelers!

Looking forward to your next visit! 😊

Your friend in Portugal - Diana

Iceland with friends
Iceland | Jul 21 - Jul 29, 2026

G
Gwendolyn W.
Newark, NJ | Reviewed on Aug 06, 2026
The trip was well organized and we enjoyed the variety of sights we got to see. Read more

The trip was well organized and we enjoyed the variety of sights we got to see.

Hotel Reviews
Hotel Vos
Hella

Great location for views. The sky seemed to go on forever. The staff was very kind. The restaurant was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

Great location and the restaurant was very good. The rooms allowed for a great view and we were treated to a beautiful sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

Room was fine but breakfast was lacking. The coffee was horrible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur

Great location and easy parking. Breadfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

This was a very enjoyable walk even in the rain. You walk on a boardwalk and then over rocks. Very interesting sights along the way.

Quality of Experience
Friðheimar Tomato Farm Visit & Restaurant
Friðheimar Tomato Farm Visit & Restaurant
Iceland

We had lunch in the restaurant. The food was great and the atmosphere was a fun experience.

Stórhöfði Puffin Lookout – The Best Place to See Puffins in Iceland
Stórhöfði Puffin Lookout – The Best Place to See Puffins in Iceland
Westman Islands
Quality of Experience
Vatnshellir Lava Cave Experience
Vatnshellir Lava Cave Experience
Snæfellsnes Peninsula

Unique experience. Very interesting.

Quality of Experience
Guides, Drivers and Staff
Gullfoss Waterfall
Gullfoss Waterfall
Iceland

Great waterfall to view from top and bottom.

Quality of Experience
Explore Heimaey - Vestmannaeyjar's Biggest and Only Habited Island
Explore Heimaey - Vestmannaeyjar's Biggest and Only Habited Island
Westman Islands

This was fabulous. We had a beautiful sunny day to sit and watch the puffins flying in and out over the water. We also enjoyed the volcano museum. We had a great lunch at GOTT.

Quality of Experience
Fjaðrárgljúfur Canyon
Fjaðrárgljúfur Canyon
Iceland

Very nice walk and beautiful views.

Quality of Experience
Different views.
Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

The zodiac boat ride in the lagoon was cancelled due to extreme wind conditions. We loved Diamond Beach. It was very different from what we are used to and the floating icebergs were beautiful. We also saw a sea lion!

Kirkjufellsfoss
Kirkjufellsfoss
Iceland

It was very rainy and windy when we got there. The view was still great since it was our first stop.

Quality of Experience
Local specialist: Noga Heyman

A wonderful experience!
Iceland | Jul 26 - Aug 4, 2026

Lisa
Lisa D.
Hershey, PA, USA | Reviewed on Aug 05, 2026
Gummi took care of all the details of our trip and listened to what we wanted. He brought our dream trip to life and answered our many questions along the way. We are already talking about returning to explore more of this incredible island. Thank you, kimkim, and especially to Gummi. Read more

Gummi took care of all the details of our trip and listened to what we wanted. He brought our dream trip to life and answered our many questions along the way. We are already talking about returning to explore more of this incredible island. Thank you, kimkim, and especially to Gummi.

Hotel Reviews
Fosshotel Baron
Reykjavík

Location down by harbor. Very nice breakfast. Room needs updated and the water could get so hot that it was dangerous. Sign was posted about the water temperature and the hot water smell.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Búðir
Búðir

Gorgeous location and hotel. Enjoyed the best salmon I’ve ever had at the hotel restaurant. Beautiful views and room was quite lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Mývatn
Myvatn

Nice view overlooking lake. Dining area had very nice views. Be careful of the flies around this area. Location was close to many natural wonders.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn

Beautiful location on fjord, cool tunnel connecting dining area to hotel. Restaurant was delicious. We loved the view. The winds can be howling in this area , so be prepared!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Magma Hotel
Kirkjubæjarklaustur

Gorgeous location and view. Wonderful breakfast and we really enjoyed watching the birds on the lake. We saw a beautiful sunrise while staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir

Nice hotel, great restaurant ( loved the arctic char) and staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Reykjavík Saga
Reykjavík

A wonderful hotel to begin our adventure. The room was beautiful, location was great, and the breakfast was fabulous!

Authenticity & Character
The vibe of the hotel was great. Staff was helpful and friendly.
Location
Staff
Helpful with questions on our 1st night in the country.
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 06, 2026

Thank you for the kind review Lisa
I am very happy to read you had such a great time in Iceland!
Let's start planning your return haha! There's still much to do and see!
All the best
Gummi

Overall trip was incredible!Everything that ...
Spain | Jul 16 - Jul 28, 2026

Emmanuelle
Emmanuelle S.
Canada | Reviewed on Aug 05, 2026

Overall trip was incredible!
Everything that kimkim helped me with was wonderful. The only this is the shuttle from airport. They give you 1hr to show up but we all know that unboarding a big plane and going thru all the checks is at least 1.5hrs. So our private shuttle left the airport. I’m not sure how much money that was wasted on us but I was kinda sad about that part.
Thanks for all the help!!

Local specialist: Janelle Norman

Best communication with travel agents
South Africa | Jul 20 - Aug 4, 2026

Bryan
Bryan M.
Ashburn, VA | Reviewed on Aug 06, 2026
Our travel agents that were in country did a fabulous job, we had many transfers and many flights throughout three different countries and everything was planned and booked to precise excellence. Janneke and Anna Marie did an exceptional job, I could not ask anymore of them. We had the most fabulous trip throughout South Africa, Zimbabwe and Botswana. Thanks again for a wonderful trip.
PS. I would recommend them for any trip into Africa.
Read more

Our travel agents that were in country did a fabulous job, we had many transfers and many flights throughout three different countries and everything was planned and booked to precise excellence. Janneke and Anna Marie did an exceptional job, I could not ask anymore of them. We had the most fabulous trip throughout South Africa, Zimbabwe and Botswana. Thanks again for a wonderful trip.
PS. I would recommend them for any trip into Africa.

Hotel Reviews
Pioneers Lodge Victoria Falls
Victoria Falls,

The staff and landscaping around this hotel is impeccable, they have two pools that are beautiful. The restaurant in bar area is very nice, and the staff was very attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ivory Wilderness River Rock Lodge
Hoedspruit

The guide was amazing. She did a fabulous job, the staff at the lodge were very attentive, and the food was good. For being out in the middle of nowhere, there is absolutely nothing that you could want for that they didn’t have. Exceptional job.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
58 On Hume
Randburg

The place was beautiful, the food was excellent, and the staff was incredible, the room was huge

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mukuni Village Tour
Mukuni Village Tour
Victoria Falls

Talking with someone who lives in the village and lives there every day and hearing their perspective on life was really interesting, I would recommend this to anyone who wants to get off the beaten path and actually speak to a local and see how the tribes live, it’s very one on one but well worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Canopy Mountain Ziplining Tour
Cape Canopy Mountain Ziplining Tour
South Africa

This was super fun, and the guides were beyond helpful, they catered to all of our needs and made sure everything was safe and in control, they helped in all aspects of the trip. The only thing I would recommend is if you’re going during the winter months make sure you bundle up because it is cold up there and we did not have enough clothing one But again their staff was great

Quality of Experience
Guides, Drivers and Staff
Transport
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Johannesburg

This is definitely something worth doing, it’s kind of off the beaten path and takes you in an area. You would never plan on going. But it was great to interact with the local people and see what really is going on. I would highly recommend this.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Janneke Van Schalkwyk
Janneke
Janneke Van Schalkwyk
Local specialist in Garden Route | Replied on Aug 06, 2026

Hello Bryan,

Thank you so much for taking the time to leave such a wonderful review and for sharing your feedback.

We are so happy to hear that you and your family had such an amazing holiday! It was a real pleasure working with you, and knowing that you had such a memorable experience means the world to us.

Warm regards
Janneke

Peruvian perfection in a fantastically planned trip!
Peru | Jul 14 - Jul 23, 2026

Jessica
Jessica S.
Newark, NJ | Reviewed on Aug 05, 2026
Our trip that Jimina helped us plan was incredible, well thought out, and supported our style and pace while traveling with our child.
- We adored Blanca's food tour in Lima and learned so much from her while taking in the sights and delicious food. We truly felt like she found us the best spots and also chose locations that were welcoming to our little one.
- Wilson was our guide for Machu Picchu and he was so upbeat and spirited, filled with knowledge, and so kind and supportive.
- The...
Read more

Our trip that Jimina helped us plan was incredible, well thought out, and supported our style and pace while traveling with our child.
- We adored Blanca's food tour in Lima and learned so much from her while taking in the sights and delicious food. We truly felt like she found us the best spots and also chose locations that were welcoming to our little one.
- Wilson was our guide for Machu Picchu and he was so upbeat and spirited, filled with knowledge, and so kind and supportive.
- The pottery class in the Sacred Valley was lovely and a family favorite activity.
- Visiting the Misminay community felt special and intimate.
- Another favorite activity was Piuray Lake; Carolina was one of the kindest people we met and while boating and paddle boarding was great, the meal and sitting by the lake painting the bulls is something we all remarked how enjoyable it was. In fact, my husband and I commented how lucky we are to be traveling with a little one because we're not sure we would've done that part of the activity otherwise. At one point, our little one ran off and went back to painting her bull while we sat and talked over our meal and drinks. It was perfection!
- My daughter tells everyone that her favorite activity was the horseback riding. We are SO thankful to Javier and his guys for helping make this happen.

Above all else, we could not be more thrilled with Guido and Christian. They were both incredible!
Guido went above and beyond for us, was so knowledgeable and passionate, and truly became a friend on this journey. While everyone was incredible, I'm not sure that our experience would've been quite the same without him. He is a gem and I'd recommend him to friends and family without reservation!

Hotel Reviews
Palacio del Inka Cusco
Cusco

We traveled with our 5 year old and overall felt like this hotel did a really wonderful job making sure we were all comfortable and taken care of. The service at breakfast in the mornings wasn't consistently spectacular; perhaps, coming from Tambo del Inka, is why the breakfast spread and service fell flat (their's is far superior). The bar was wonderful and the Pisco class was fantastic. On our final night we brought down a deck of cards and ordered drinks and some food. It was the perfect, relaxed experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores
Authenticity & Character
More of a generic hotel feel. Not in a bad way, but certainly not filled with character.
Location
We felt like there were some good walkable destinations, including a great park! Neighborhood also felt safe to navigate.
Staff
No one went above and beyond but they were all very pleasant.
Cleanliness & Comfort
Tambo del Inka Luxury Collection Resort & Spa
Urubamba

This hotel and the grounds are incredible and the staff were wonderful! Brunch was an absolute highlight; the staff, food, and just how wonderfully luxurious but comfortable everything felt. We ate at Hawa once; however, unanimously agree that it would've been nice to have another option that was perhaps less stuffy and upscale. After a long day of traveling and hiking, Hawa felt like an extra task to get ready for in the evening, especially with a little one. We found several incredible restaurants in walking distance that fit that bill though!

Authenticity & Character
Location
Staff
The individuals at the front desk and front door were all so warm and helpful, the servers in the restaurant (both breakfast and at Hawa) were all quite lovely as well. The only people that seemed less than impressed to be there were the hostesses; no matter when we arrived, morning for breakfast, or evening for dinner, they pretty consistently seemed annoyed.
Cleanliness & Comfort
Local specialist: Jimena Salazar

Iceland is memorable for its incredible natural beauty, friendly people, and effective government.
Iceland | Jul 20 - Jul 29, 2026

George
George N.
Ashburn, VA | Reviewed on Aug 05, 2026
Most memorsble guide was the bus driver on volcano/puffin tour on Westman, driver of TukTuk in Reyk., and 18 yr old french farm girl who led our horse ridr at Geysir Hestar. Favorite restaurant was English Cove in Bognares. Accomodations Helgafell farm cottage and guest house on Westman and Uthlid. Every waterfall was spectacular. South Coast, Westman and Snaefellsnes Peninsula were liked better than Golden Circle cause of crowds . Favorite museums Perla and Memorial Museum on Westman.... Read more

Most memorsble guide was the bus driver on volcano/puffin tour on Westman, driver of TukTuk in Reyk., and 18 yr old french farm girl who led our horse ridr at Geysir Hestar. Favorite restaurant was English Cove in Bognares. Accomodations Helgafell farm cottage and guest house on Westman and Uthlid. Every waterfall was spectacular. South Coast, Westman and Snaefellsnes Peninsula were liked better than Golden Circle cause of crowds . Favorite museums Perla and Memorial Museum on Westman. Zodiac tour in Jokulsarlon awesome. Friedheimar unique. Krauma Baths terrific. Spectacular back road from Bognares to Stykkisholmur we discovered by making a wrong turn.

Activity Reviews
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

Well organized - safety conscious good weather helped thoughtful people

Quality of Experience
Krauma Baths
Iceland

Very pleasant - far better than Blue lagoon good conversations

Puffin and Volcano Tour
Westman Islands

Awesome tour / great guide well worth it

Guides, Drivers and Staff
Informative entertaining substantive
Transport
Comfortable
Horse Riding
Iceland

We were led by enchanting French farm girl. Riding operation was well staffed and organizrd. But the area we rode through was not particularly interesting

Quality of Experience
Guides, Drivers and Staff
Local specialist: Othman A

Swiss Family Adventure
Switzerland | Jul 26 - Aug 2, 2026

M
Manoj I.
Columbus, OH, USA | Reviewed on Aug 05, 2026
Working with Karol, Lisa, and Clemens was such a pleasure! They helped us plan an amazing 8-day trip through Switzerland, perfect for myself, my wife, and our two young kids. The planning was spot-on, and the directions they provided were crystal clear and extremely detailed. From times and which platform to show up on. They were spot on! They really took the time to chat with me about my ideas and came up with a fantastic plan that perfectly met my goals. The routes they suggested and the... Read more

Working with Karol, Lisa, and Clemens was such a pleasure! They helped us plan an amazing 8-day trip through Switzerland, perfect for myself, my wife, and our two young kids. The planning was spot-on, and the directions they provided were crystal clear and extremely detailed. From times and which platform to show up on. They were spot on! They really took the time to chat with me about my ideas and came up with a fantastic plan that perfectly met my goals. The routes they suggested and the directions for things to see were perfect. The hotel recommendations were great and perfectly located. I had some trepidation about some of the hotel recommendations, but I must admit, Clemens and team were 100% correct with their recommendations. The hotels were perfect! Lisa and team were always easy to reach with any questions we had during the trip. Without a doubt, Clemens and the team, along with Kimkim, delivered again. This was our fifth trip with Kimkim, and each time they provide us with wonderful advisors that make for unforgettable trips. I’m already looking forward to booking my next adventure with Kimkim, and more importantly, our next trip through Switzerland and Austria with Clemens and the team!

Hotel Reviews
Braunbär Hotel & Spa
wengen

Another fantastic recommendation from Clemens and the team! We absolutely loved this hotel and would happily stay here again. It was incredibly family-friendly, and our kids had a blast. The pool was a huge hit, and the arcade machine in the room was such a fun and unexpected touch. The bunk beds were another favorite—they made the stay extra special for our kids. The rooms were spacious and worked perfectly for our family of four. The views were absolutely stunning, and Wengen itself is such a charming town. The staff was welcoming, friendly, and made us feel right at home throughout our stay. The only minor drawback was that there isn't air conditioning, so it was a bit warm during our summer visit. Fortunately, the hotel provided fans, which helped make it somewhat comfortable. Overall, this was a wonderful stay, and we'd love to come back in the winter to experience Wengen in a completely different season!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lubo Self- Check-in
Luzern

This is a modern apartment-style stay where everything—from check-in to guest services—is handled online, so there isn't a traditional front desk. I was a little hesitant about that at first, but it ended up being an awesome experience. The location is fantastic—right in the heart of everything—and the restaurant/bar downstairs was a huge bonus. We enjoyed several great breakfasts and excellent coffee there, and it quickly became one of the highlights of our trip. The property has a fun, hip, and modern vibe with lots of character, which made it feel unique compared to a standard hotel. The only downside was that the A/C struggled a bit during the extreme heat we experienced, but it wasn't enough to take away from an otherwise excellent stay. A special shoutout to Clemens and the team—they absolutely knocked it out of the park with this recommendation!

Authenticity & Character
Location
very central to the old town
Staff
Cleanliness & Comfort
Zurich Marriott Hotel
Zürich

Great hotel. Large, clean, modern rooms. Great location near the river and close to the train station. Excellent breakfast buffet. Would highly recommend.

Authenticity & Character
Location
close to train station
Staff
Cleanliness & Comfort
Activity Reviews
🏙️ Private Zürich City Tour: History, Culture & Local Life
🏙️ Private Zürich City Tour: History, Culture & Local Life
Zürich

This was a fantastic tour and a great way to experience Zurich beyond the modern city center. It introduced us to the historic parts of the city and helped us appreciate Zurich's rich history in a way we definitely would have missed on our own. Without this tour, I think our impression of Zurich would have been that it was just another modern city. Instead, we came away with a much deeper understanding of the city's character, its history, and even Swiss culture as a whole. One of the best parts of the experience was having a knowledgeable local guide. It was wonderful to be able to ask questions about what it's really like to live in Zurich and Switzerland. Those personal insights made the tour feel authentic and memorable.

Quality of Experience
Guides, Drivers and Staff
Lucerne to Wengen via Interlaken + Luggage Service
Lucerne to Wengen via Interlaken + Luggage Service
Switzerland

This was an amazing travel day, and everything was perfectly arranged by Clemens and the team. The train ride was smooth, scenic, and one of the highlights of our trip. The luggage transfer service was absolutely worth it. It was so nice to relax on the train without having to worry about hauling our suitcases from place to place. We traveled with just two small backpacks, and our luggage was waiting for us when we arrived at our destination. It made the entire journey so much more enjoyable. A big thank you to Clemens for recommending this service! The boat ride on Lake Brienz was absolutely beautiful and the perfect complement to the train journey. Between the stunning scenery and the stress-free travel, this route exceeded our expectations. We would highly recommend this itinerary to anyone planning a trip to Switzerland!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Aug 07, 2026
Dear Manoj, thank you so much for these wonderful words! It was such a pleasure putting this trip together for you and your family, and hearing that the hotels, the Lucerne to Wengen travel day, and the Zurich city tour all hit the mark makes us really happy. Karol and Lisa will be thrilled to read this too, they were fantastic throughout the trip. And what a joy to be part of your fifth kimkim journey! We would love nothing more than to plan your next adventure through Switzerland and... Read more

Dear Manoj,

thank you so much for these wonderful words! It was such a pleasure putting this trip together for you and your family, and hearing that the hotels, the Lucerne to Wengen travel day, and the Zurich city tour all hit the mark makes us really happy.

Karol and Lisa will be thrilled to read this too, they were fantastic throughout the trip. And what a joy to be part of your fifth kimkim journey!

We would love nothing more than to plan your next adventure through Switzerland and Austria. Just reach out whenever you are ready and we will get started right away.

Thanks a bunch, and safe travels until then!

All the best,
Clemens

An Absolute Dream
Peru | Jul 1 - Jul 11, 2026

Kaitlyn
Kaitlyn R.
Chicago, IL | Reviewed on Aug 05, 2026
This entire trip exceeded all of my expectations. Every tour guide was knowledgeable and kind. Our agent from KimKim made sure we had everything we needed and more. The communication, preparedness, and organization of this trip was phenomenal. 11/10!!! Read more

This entire trip exceeded all of my expectations. Every tour guide was knowledgeable and kind. Our agent from KimKim made sure we had everything we needed and more. The communication, preparedness, and organization of this trip was phenomenal. 11/10!!!

Hotel Reviews
Hotel Limade
Lima

great roof top bar, great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Regocijo
Cusco

I loved this hotel!! Great food at the restaurant for dinner / breakfast. So beautiful and so clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Valle Sagrado
Urubamba

An absolute dream stay. The stars, the spa, the restaurant. Everything was amazing.

Authenticity & Character
Location
Staff
some of the staff in the restaurant were rude
Cleanliness & Comfort
Hatun Inti Classic Machupicchu
Machu Picchu

This hotel was terrible! Mold in the bathrooms, broken glass in common areas. small rooms. loud location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Palcoyo Rainbow Mountain
Palcoyo Rainbow Mountain
Cusco

This was quite the doozy! Stunning views, but the "easy" hike was actually very difficult!

Quality of Experience
Food
The food stop was not good. Got food poisoning after and I know it was from that place.
Guides, Drivers and Staff
the driver was not good. Almost hit a cow and multiple cars. The guide was great though.
Transport
Misminay Community,  lunch and hike to Moray
Misminay Community, lunch and hike to Moray
Sacred Valley

This was cute, but going to two different communities seemed very similar. I also felt a little weird about the pressure to buy things from the community. Still a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Horseback Riding through Cusco Outskirts.
Horseback Riding through Cusco Outskirts.
Cusco

I loved Gabriel and his tour! Seeing the moon temple was incredible. Exceeded expectations

Quality of Experience
Guides, Drivers and Staff
Transport
Maras Salt Ponds
Maras Salt Ponds
Peru

Didn't realize this would be a mile hike, but it was great! Julio was so informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy

Memories of a Lifetime
Denmark | Jul 21 - Jul 31, 2026

Samir
Samir N.
Flagami, FL | Reviewed on Aug 05, 2026
Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city! Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more. Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees... Read more

Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city!

Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more.

Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees later at a park and he even helped teach the kids some parkour moves! I wish I remembered his name, all I know is that he is from Spain.

Bergen is a beatiful city. Maria was a great guide, made it fun even in the rain!

Kadri's team was exceptional. Quick responses. Easy set up. Everything was at our fingertips and instruction were crystal clear. I didn't have to worry about a thing!

Thank you all for a lifetime of memories!

Samir Naran

Hotel Reviews
Grand Hotel Terminus
Bergen

Service, charm, food, drink, all amazing. Boys thought we walked into Hogwarts. Not much more I can say about that!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Voss
Voss

Great location. Didn't have the same charm as the other hotels.

Authenticity & Character
Location
Staff
One front desk agent was a bit cold in her interactions
Cleanliness & Comfort
Fretheim Hotel
Flåm

Just the charm. Lobby was a great place to relax and have a drink. Staff was really friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
They accomodated 3 of us in a room (adult and 2 teenagers) and even though it was tight they somehow made it work!
Grand Hotel Oslo
Oslo

Historical elegance, great service and food and location. Concierge was great at understanding what we were looking for and guiding us to more authentic dining experiences!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Floating Sauna Experience - Flam
Private Floating Sauna Experience - Flam
Flåm

Can't skip. Even with kids. This was their favorite activity of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

Just fantastic food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Gondola Ride in Voss
Gondola Ride in Voss
Voss

Unfortunately missed this as the it closed at 4 PM

Fjord Safari by RIB
Fjord Safari by RIB
Flåm

The guide made this enjoyable. Learned so much

Quality of Experience
Guides, Drivers and Staff
Transport
The Viking Planet (Museum tickets and VR experience included)
The Viking Planet (Museum tickets and VR experience included)
Oslo

A museum that kids will actually love and want to go back to!

Quality of Experience
Guides, Drivers and Staff
Transport
 Øygarden Islets Kayaking Excursion
Øygarden Islets Kayaking Excursion
Bergen

Guide was amazing. Experience was a good work out while enjoying the amazing scenery! Oh, the apple cider, amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Past & Present City Walk
Past & Present City Walk
Bergen

Sucha beautiful city. Maria was an amazing tour guide. Weather was rough but she made it fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting in Raundal River
Whitewater Rafting in Raundal River
Voss

Fun and exhilerating! The guides know what they're doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Denmark

Everything. The transport there, the excitement of the ziplining, and then the serenity of the bike ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

Beautiful spots to visit. Guide also was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Essential Oslo Walking Tour
Essential Oslo Walking Tour
Oslo

Just a beautiful city and to learn the histoty was amazing. I wish I remembered our guides name. She was exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Aug 06, 2026
Hi, Samir! Thank you so much for your wonderful review. It was such a pleasure to read about your family's experience!
I'm especially happy to hear that Flåm was your favorite. It's one of the reasons I love including an overnight stay there—it gives you the chance to experience the area beyond the crowds, and it sounds like it was well worth it. I'm thrilled that the floating sauna, zipline, and bike ride were such highlights!
It was also lovely to hear how much you enjoyed your time in... Read more

Hi, Samir!

Thank you so much for your wonderful review. It was such a pleasure to read about your family's experience!
I'm especially happy to hear that Flåm was your favorite. It's one of the reasons I love including an overnight stay there—it gives you the chance to experience the area beyond the crowds, and it sounds like it was well worth it. I'm thrilled that the floating sauna, zipline, and bike ride were such highlights!

It was also lovely to hear how much you enjoyed your time in Voss. Mohan and the Outdoor Norway team are fantastic, and the story about one of their team members teaching your kids parkour afterward is such a wonderful example of the genuine warmth they bring to every experience.
I'm so glad Maria made your time in Bergen enjoyable, even with the rain. She has a wonderful way of bringing the city to life.

Thank you as well for your kind words about my team and thank you again for trusting us with your Norway adventure. It was a pleasure putting this journey together for your family, and I hope we'll have the opportunity to welcome you back for another adventure in the future!

Warm regards,
Kadri

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