Kimkim Trip Reviews

4.8
Based on 22,490 ratings
Read 22,490 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

It was the trip of a lifetime.
Italy | Oct 4 - Oct 17, 2026

Bob
Bob M.
Chicago, IL | Reviewed on Oct 23, 2026
It was the trip of a lifetime. My wife and I were taken care of from the minute we landed in Naples, Italy till the minute we boarded our return flight home. The drivers, guides, excursions, line free admissions and experiences were 100% first rate. Chris and Maria put together a vacation that was completely worry and question free. We were informed in advance who, what and where we were going to experience each day to come. The drivers and guides were native of each city and area we visited... Read more

It was the trip of a lifetime. My wife and I were taken care of from the minute we landed in Naples, Italy till the minute we boarded our return flight home. The drivers, guides, excursions, line free admissions and experiences were 100% first rate. Chris and Maria put together a vacation that was completely worry and question free. We were informed in advance who, what and where we were going to experience each day to come. The drivers and guides were native of each city and area we visited and were incredibly personable and knowledgeable about the history and shorter routes. They gave us wonderful recommendations on additional places to visit or eat and even set up reservations where applicable. I learned about kimkim from a friend. Now, I will be the friend who tells others about kimkim for their travel plans. If another travel destination is in future, we will most certainly reach out to kimkim to see if that location is in their planning abilities.

Hotel Reviews
Grand Hotel Europa Palace
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stendhal Luxury Suites
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de La Ville
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Monaco and Grand Canal
Venezia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas

Tours were excellent and guides knowledgeable...
England | Oct 10 - Oct 16, 2026

Mary
Mary P.
Boston, MA | Reviewed on Oct 23, 2026
Tours were excellent and guides knowledgeable. Debra on the Kent trip was especially good. Read more

Tours were excellent and guides knowledgeable. Debra on the Kent trip was especially good.

Hotel Review
Wellington Hotel by Blue Orchid
London

Staff was amazing. Having a good restaurant and bar on premises was really nice. Rooms were clean and roomy enough. Great Indian restaurant attached to the hotel. Best of all was location. We were able to walk to many attractions.

Authenticity & Character
Location
Staff
Local specialist: Jane Davey

Overall review – the trip was excellent.
France | Oct 6 - Oct 21, 2026

L
Lisa B.
Phoenix, AZ | Reviewed on Oct 23, 2026
Review of KimKim trip for Henry Newman and Lisa Belvito France October 2026 Overall review – the trip was excellent. Most things went smoothly and were as planned, with a few exceptions that will be detailed following.
The process of working with Sebastian was good. It took a couple of calls for him to understand that we did not want to spend time in Paris. Once that was resolved he was very responsive to our interest, made good suggestions and replied in a timely manner.
We did have some...
Read more

Review of KimKim trip for Henry Newman and Lisa Belvito France October 2026

Overall review – the trip was excellent. Most things went smoothly and were as planned, with a few exceptions that will be detailed following.
The process of working with Sebastian was good. It took a couple of calls for him to understand that we did not want to spend time in Paris. Once that was resolved he was very responsive to our interest, made good suggestions and replied in a timely manner.
We did have some trouble getting English tours for Mont St Michel and the oyster tour in Cancale. It seemed like we had to press a few times before getting alternatives. In the end it worked out fine.
Properties – all the hotels were lovely, well located for our needs and the staff was very helpful.
We did request at least a queen bed in each. In St. Malo and Bordeaux, we did not have queens – they seemed to be doubles. We would have preferred to discuss this in advance and explore the options (location, pricing etc) of upgrading to determine ourselves if we wanted to upgrade.
Note for people driving – we rented a car for the trip and needed parking. I believe Sebastian made sure that all the hotels had parking available. The location he gave us in St. Malo was especially well done since he kept us outside the old city where there is no parking but close enough to walk.
However – it is critical that guests contact each hotel well in advance to arrange for parking. The spaces are limited and if we had not reached out to each hotel early, we would not have gotten a parking space. You can assist future guests by advising them to make parking arrangement in advance.
Day by Day
We made a lovely stop at Giverny on the way to Bayeux – a nice alternative for those interested.
Villa Lara , a family-run hotel, was great. Paul and Julian were very fun and accommodating for our evening cocktails.
D-Day Sites Tour was very well done. Our guide Violine (??) did a great job giving is the history and creating a sense of what was happening during this period in history. She answered all our questions and accommodated our needs given a rather rainy day. The Airborne museum was also a highlight.
Sadly, the tapestry was on display in Britian, but we enjoyed a quiet day exploring Bayeux.
Mont Saint Michel - easy to get to and the directions look us right to the parking lot. Although it was a bit crowded the process was smooth and the walk to the Abbey was nice.
We ended up with an audio guide due to lack of an English tour. This was the best audio guide we have ever seen! It really provided excellent information and perspectives across the centuries. Perfect if there is not a tour in your language or for anyone who prefers self-guided option.
Saint Malo As mentioned – the hotel location was just the right place for access to parking and access to the intra muros district. We spent a nice day discovering the old town of St. Malo.
The suggestion to visit Cancale on our own since we could not get an English tour of the oyster farms was a great idea. We spent time at Pointe du Grouin and then visited Cancale. Lots of fun sitting by the water eating oysters and watching the oyster farming.
Due to rainy weather, chilly we didn’t drive as much of the coast as suggested.
Bordeaux – another lovely hotel centrally located for everything we wanted to enjoy. Excellent staff – very helpful especially since we were there when some of the riots occurred. They ensured that everyone was informed and safe, so we had no issues.
We had some mix up with our market tour which we have shared with Sebastian.
The itinerary said - Marché des Capucins Lénaïc, a local passionate wine-lover, is your guide to this emblematic Bordeaux neighborhood. You'll learn about its fascinating history while exploring the colorful market. You will stop at three different stalls to hear artisan producers explain their work and techniques and to sample local wines and season products, which could include cheese, oysters, stuffed cod, and more.
Your tour ends in a nearby wine cellar for brunch, enjoying wine and other local specialties. You will have the opportunity to taste six different wines matched with food purchased at the markets. This is a friendly and relaxed experience away from the hustle and bustle of the city above!
Unfortunately, this is not the experience we got. We stayed in the main area, visited 4 local shops for small tastes. There was no market and no brunch or food and wine pairing. It seems the local tour company switched out our planned tour for a different experience which was disappointing.
We did, however, visit Marché des Capucins on our own.
Sauternes Wine and Medoc Wine tours The next two days of touring Sauternes Wine and Medoc Wine were excellent. Ugo our guide was knowledgeable, engaging, informative and a great driver. We learned a lot about wine and life in the area.
Wine Tasting in St. Emilion Our guide for this tour (she did not tell us her name) was pleasant but not very engaging. We were in a rather noisy van with 4 other people, and it was impossible to hear what she was explaining in the back of the van. We did ask her to speak up a few times but to no avail. For small groups in a van, you might consider using a mike so everyone can hear.
The location and tasting were was enjoyable.
Le Monastère de Saint-Mont this was an amazing property with such a lovely family running it. Beatrice arranged a full day tour of the region with Armagnac and wine tastings and lunch with a local guide. KimKim might want to coordinate with these people for others who want Armagnac experiences as you didn’t seem to know anyone in the region.

Hotel Review
Villa Lara Hôtel
Bayeux

Great location, helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sebastian Prino

Great Service!
England | Oct 18 - Oct 22, 2026

E
Edward S.
Newark, NJ | Reviewed on Oct 23, 2026

Had a great time, Sophie made everything super easy and smooth throughout my trip to the UK. Would definitely recommend!

Local specialist: Sophie Bonaque

Impeccable Travel Team
Japan | Oct 3 - Oct 15, 2026

V
Veronica A.
Dallas, TX | Reviewed on Oct 23, 2026
There not enough words to convey the absolutely phenomenal job Leny and her team did for our first trip to Japan. From the hotels to the tours and tour guides Mitsu Kumiko, Rio Suzuki, Claire, and all the rest whom I wish i had written their names down as well were amazing, so friendly and knowledgeable. The level of care each tour guide gave was unmatched in any other tours I've taken in my travels. Our itinerary was seamless and Lenys team went above and beyond with little extras that... Read more

There not enough words to convey the absolutely phenomenal job Leny and her team did for our first trip to Japan. From the hotels to the tours and tour guides Mitsu Kumiko, Rio Suzuki, Claire, and all the rest whom I wish i had written their names down as well were amazing, so friendly and knowledgeable. The level of care each tour guide gave was unmatched in any other tours I've taken in my travels. Our itinerary was seamless and Lenys team went above and beyond with little extras that were so appreciated! The ability to be able to contact a team if we were running late or if a situation arises made for such a secure feeling. The hotels picked were stellar. Simply put i will now need Leny and her team to assist with every future international trip I take in the future as well as a 2nd trip back to Japan.

Hotel Reviews
Kinnotake Tonosawa
Hakone

The location, food, room and amenities experienced were unmatched.

Authenticity & Character
The hotels attention to detail, the robes and slippers for comfortability
Location
Surrounded by nature yet accessibility to the village below was perfect
Staff
Our welcome to the hotel was incredible and assistance with our luggage to our next hotel
Cleanliness & Comfort
The robes and rooms made us never want to leave
Shiba Park Hotel
Tokyo
Authenticity & Character
The library
Location
So central to so many great areas to visit in walking distance
Staff
All the staff was amazing
Cleanliness & Comfort
All the room amenities
Hotel Resol Kyoto Shijo Muromachi
kyoto

Loved the accesible washers

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Ginza gochome
Tokyo
Authenticity & Character
This was one of the most western style hotels we stated in but it still kept so much of what I love about japan hotels I stayed in. The public bath, the amazing staff
Location
So close to so many stores, restaurants
Staff
So helpful with our bags as we arrived well before check in and left after check out but we're able to enjoy our days knowing our bags were safe and waiting
Cleanliness & Comfort
The room and downstairs
SOKI KANAZAWA
Kanazawa
Authenticity & Character
Location
Literally right across from the market and so close to the
Staff
Cleanliness & Comfort
HOTEL AMANEK HidaTakayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Tokyo

Amazing attention to our interest in the route, knowledge of the subject matter

Quality of Experience
The level of attention to how we were and what we wanted to see
Guides, Drivers and Staff
Our guide was so kind and genuinely wanted to ensure we had a wonderful time
Local specialist: Leny Vergara

Viet Nam and Thailand, another fantastic job by Kim Kim.
Vietnam | Sep 29 - Oct 20, 2026

Martin
Martin L.
Drexel Heights, AZ | Reviewed on Oct 23, 2026
This trip was a wonderful experience. Kim Kim was so good at tailoring it to what we wished to see and experience, making suggestions and allowing us to choose among options. Their representative was always in communication with us, was easy to reach and ask questions. During the trip we received messages making sure that everything was going well. Once when we didn't see the person we were supposed to meet at the airport, a message to them got an immediate response and clarification on... Read more

This trip was a wonderful experience. Kim Kim was so good at tailoring it to what we wished to see and experience, making suggestions and allowing us to choose among options. Their representative was always in communication with us, was easy to reach and ask questions. During the trip we received messages making sure that everything was going well. Once when we didn't see the person we were supposed to meet at the airport, a message to them got an immediate response and clarification on the meeting point. This is our fourth time using Kim Kim and we have never been disappointed. The drivers and guides have all been excellent. Finn, our guide in Ho Chi Minh City was absolutely wonderful - so full of history, information and answers to our questions. We would recommend him to anyone! The drivers were always on time (early actually), safe and courteous. It is so nice to arrive in a country and not have to worry about where we need to go, how we get there or will the accommodations be acceptable. Kim Kim is outstanding!

Hotel Reviews
Hong Ngoc Dynastie Hotel & Spa
Hanoi

A lovely place to stay in Hanoi. Clean, comfortable and helpful staff.

Authenticity & Character
Location
A location that is walkable to many nearby attractions and sights.
Staff
Cleanliness & Comfort
Gateway Inn Pu Luong

This place has a stunning view of the highlands and valleys surrounding it. We were treated to beautiful thunder and lightning storm one night. The staff was very helpful and accommodating. We had a footbath prepared for us the first night that felt wonderful. The rooms are a bit rustic, but very nice. The food was plentiful and very tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amour Cruise

This was really fun to cruise on Ha Long Bay. Our staterooms were great - comfortable and very private. We were able to go kayaking off the boat and see the amazing sights there in the bay. The meals were all excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Grand Hotel
Ho Chi Minh

We were in a suite here so we had lots of room. This is a very nice hotel. The staff was very friendly and helpful and the location was good. Meals were good and we very much enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco Riverside Lodge

This was one of the two top places we stayed. This hotel practices "community tourism" which means they partner with families in the community who run businesses from their homes. We were able to visit their businesses/homes which was a fantastic way to learn about their culture, economy and families. We visited a frog farm, a rice wine business, a palm frond weaving business and coconut fiber weaving business. We were also privileged to meet with a veteran of the war and hear his experiences from that terrible conflict. The owner of the hotel was there and we had several great conversations with him about his business philosophy. And, this is right on a river - the location was wonderful. Can't recommend this enough. If you go the Mekong Delta, be sure to allow enough time to stay here for at least two nights. Well worth the effort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do

Explore Prague, Bosnia & Herzegovina and Montenegro
Slovenia | Oct 5 - Oct 19, 2026

P
Pamela M.
Canada | Reviewed on Oct 23, 2026
From the planning of our trip through to the final days on the trip, everything was effortless. Nikola listened to our requests, made suggestions/recommendations and we were all thrilled with the experiences we had. This was my second trip with Kimkim and I would highly recommend them. We will continue to use Kimkim for future trips. Read more

From the planning of our trip through to the final days on the trip, everything was effortless. Nikola listened to our requests, made suggestions/recommendations and we were all thrilled with the experiences we had. This was my second trip with Kimkim and I would highly recommend them. We will continue to use Kimkim for future trips.

Hotel Reviews
Hotel Kings Court
Prague

Great location and easy to get to old town, shopping and also easy location to meet drivers. The breakfast was fabulous!

Authenticity & Character
Clean and classy
Location
Walkable to old town and shopping.
Staff
Concierge was so helpful with everything.
Cleanliness & Comfort
Great location, breakfast and service.
Isa Begov Hamam
Sarajevo

Great location to.ild town and quiet.

Authenticity & Character
See the turkish influence in the decor and in the hammer.
Location
Right next to old town.
Staff
Made great recommendations for places to eat and so helpful explaining services available.
Cleanliness & Comfort
Local specialist: Nikola Vojvodić

We had an amazing 10days visiting 4 islands. ...
Galapagos Islands | Oct 9 - Oct 17, 2026

Peter & Trudy
Peter & Trudy S.
Canada | Reviewed on Oct 23, 2026
We had an amazing 10days visiting 4 islands. All our guides were amazing. We saw so much it’s hard to imagine. Many thanks to the Kim Kim team especially Tamar. Read more

We had an amazing 10days visiting 4 islands. All our guides were amazing. We saw so much it’s hard to imagine. Many thanks to the Kim Kim team especially Tamar.

Activity Reviews
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands

Lots of fun exploring with the turtles and iguanas

Quality of Experience
K
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

Saw the blue footed bookie hatching her two eggs. Amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

The water was too rough for swimming. No fish to see and a General disappointment. El Niño was a problem.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Oct 23, 2026

HI Peter & Trudy,
Thank you so much for your review and valuable feedback on the tours you've taken with us. I'm so happy you enjoyed an overall amazing experience with us in the charming Galápagos Islands. Kicker Rock was supposed to be a highlight, but sorry El Niño affected that. In general, I'm happy you rated most of our tours and services 5 stars. Warms our hearts.
Enjoy the rest of your trip in South America, and I hope to see you again in Ecuador.
Best wishes,
Tamer

Well planned trip with friendly customer service
France | May 16 - May 30, 2026

K
Kerry L.
Detroit, MI, USA | Reviewed on Oct 23, 2026
The trip was planned well and we had a lot of input throughout the process. Caroline, Kate, and Diliana were quick to respond to our questions before, during, and after the trip. When we had an issue they were able to help resolve it quickly and with little friction. Read more

The trip was planned well and we had a lot of input throughout the process. Caroline, Kate, and Diliana were quick to respond to our questions before, during, and after the trip. When we had an issue they were able to help resolve it quickly and with little friction.

Hotel Reviews
Hotel Byakko Nice
Nice

Odd layout made getting around a bit tough. Older hotel with some sewage issues in parts of the hotel

Authenticity & Character
Location
Easy to get everywhere with reasonable walk times
Staff
Cleanliness & Comfort
Sewage issues with some smelly areas
Escale Oceania Aix-en-Provence
Aix-en-Provence

Not the best location, but clean and friendly

Authenticity & Character
Location
Very far from where most of the activities are in this area.
Staff
Cleanliness & Comfort
Central Hotel
Avignon

Great location, but older hotel with some issues. Lots of stairs, can be buggy

Authenticity & Character
Location
Great location with easy access to most activities in the area
Staff
Cleanliness & Comfort
A bit buggy and poor room layout
Hotel Duette Paris
Paris

Nice hotel, clean, solid amenities and great location

Authenticity & Character
Location
Although not as close to many of the activities we had, it was close to the metro and made getting around very easy
Staff
Cleanliness & Comfort
Activity Reviews
Provençal Market Visit & Cooking Workshop
Provençal Market Visit & Cooking Workshop
Aix-en-Provence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Morning in Antibes & Cap d’Antibes
Private Morning in Antibes & Cap d’Antibes
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Nice Old Town Food Walk
Nice Old Town Food Walk
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Aix-en-Provence
Quality of Experience
Guides, Drivers and Staff
Transport
Self Guided NIGHT Experience of  the Louvre Museum  (Entrance Tickets Included)
Self Guided NIGHT Experience of the Louvre Museum (Entrance Tickets Included)
Paris

Still very packed and hard to get into certain areas, even in the evening

Quality of Experience
Private Exterior Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Exterior Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Private Roman Highlights: Nîmes, Orange & Pont du Gard
Private Roman Highlights: Nîmes, Orange & Pont du Gard
Avignon
Quality of Experience
Guides, Drivers and Staff
Transport
Châteauneuf-du-Pape Afternoon Wine Tour
Châteauneuf-du-Pape Afternoon Wine Tour
Avignon
Quality of Experience
Guides, Drivers and Staff
Transport
7th District Gourmet Food Walk
7th District Gourmet Food Walk
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caroline Serling

She was very helpful in planning and executin...
Morocco | Oct 16 - Oct 22, 2026

Tiffany
Tiffany S.
Denver, CO | Reviewed on Oct 23, 2026
She was very helpful in planning and executing our budget and desires. Will definitely recommend! Read more

She was very helpful in planning and executing our budget and desires. Will definitely recommend!

Hotel Reviews
Riad La Croix Berbère
Marrakech

People were sooo friendly.

Authenticity & Character
Lovely charm. By no means a five star hotel by typical standards but lovely and authentic.
Location
Right in the center of the hustle and bustle.
Staff
Soooo friendly
Cleanliness & Comfort
Beds a bit hard
Riad Kafila
Essaouira
Authenticity & Character
Location
Right in the center of the hustle and bustle
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Very informative! Our guide was personable, knowledgeable, and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Ourika Valley
Day Excursion to Ourika Valley
Morocco

Beautiful part of the country to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian

Judy and her team did an awesome job working ...
Japan | Oct 2 - Oct 8, 2026

J
Jonathan S.
Ashburn, VA | Reviewed on Oct 23, 2026
Judy and her team did an awesome job working with my sister and me. Kimkim took the budget and time schedule my sister and I had and was able to put together a memorable trip that took us from Tokyo to Hakone to Kyoto. The tour guide who took us from Tokyo to Hakone was very knowledgeable in history and gave us a rundown of the history of Japan from the warring states period (and the moving of the capital from Kyoto to Tokyo) up to the end of the Meiji restoration. I enjoy learning about... Read more

Judy and her team did an awesome job working with my sister and me. Kimkim took the budget and time schedule my sister and I had and was able to put together a memorable trip that took us from Tokyo to Hakone to Kyoto.

The tour guide who took us from Tokyo to Hakone was very knowledgeable in history and gave us a rundown of the history of Japan from the warring states period (and the moving of the capital from Kyoto to Tokyo) up to the end of the Meiji restoration. I enjoy learning about history; listening to his explanations was a fun way to fill the silence during our travel time between Tokyo and Hakone.

While our tour in Hakone was mainly riding vehicles (we took a car, a cable car, and later a boat), our trip in Kyoto was a lot more walking (especially uphill). Our tour guide in Kyoto I felt was very considerate on maintaining a pace that wasn't too strenuous with all the inclines. She would make sure to suggest a short break if anyone seemed winded, which I appreciated. The last place she took us to was the 1000 torii gate shrine, which we arrived around 4PM (I'll explain why I included this later). We all walked up probably about 20% up the mountain, past most of the notable gates and the shrine that sells charms/personal sized gates. By this point, the tour guide mentioned that the rest of the mountain is pretty much just more stairs and gates and not much more to see. She asked if we wanted to keep going or if we had seen enough and wanted to turn back around. My sister asked to go a little farther, and the tour guide took us another 5 minutes before my sister and I agreed that we were good with turning back and ending our tour. While we were walking back to the car, I asked our tour guide how long it takes to get to the top and if any groups ever ask her to go all the way to the top with them. She replied that it takes about 2 hours round trip and that earlier this year she had gone to the top with 2 separate groups. I honestly feel like if my sister and I wanted to climb all the way to the top, our guide would have accompanied us, which I appreciate because she never mentioned anything about the time and how it would be at least 6PM if we did the whole mountain. (Side note: the guide told us that the shrine doesn't have a closing time and my sister and I could come back later in the evening if we really wanted to get to the summit. We did.)

Overall, I really enjoyed our trip to Japan and would like to thank Judy and her team once again for the wonderful time they planned for me and my sister. Besides the wonderful guides I mentioned above, the logistics behind the trip were equally well thought out. The hotels they picked for us were fantastic and the transportation between each city were seamless.

Thank you again Kimkim for an awesome trip!

Hotel Reviews
Hotel Keihan Tsukiji Ginza Grande
Tokyo

The hotel is very clean and provide complimentary toiletries at the front desk. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tokinoyu Setsugetsuka
Hakone-machi

The hotel is very clean and provide complimentary pajamas you can wear during your stay. They also give you the option to borrow yukatas (free of charge) if you want instead of using their pajamas. The staff were very friendly (although our server during dinner did seem very stressed). The highlight of this hotel/inn is that you can try out their onsen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Kyoto Sanjo
Kyoto

The hotel is very clean. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from. The location of the hotel is very good. Once you leave the main entrance, if you go one way, you're a minute walk from the main street with lots of different stores/restaurants to choose from. (There's also a great currency exchange place at the corner of the street for foreigners.) If you go the other way, you're 5 minutes walk away from the metro station. There's also a river you can walk alongside, giving you an alternate path if you don't want to have to walk next to noisy streets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Bamboo Grove and Monkey Park Tour
Half Day Bamboo Grove and Monkey Park Tour
Kyoto

The monkeys were very cute. I can tell the staff there really care about the wellbeing of the monkeys because they make sure to sell only 1 bag of snacks to feed the monkeys per group (to ensure no overfeeding).

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Ashi Tour
Full Day Mt. Fuji and Lake Ashi Tour
Hakone

My sister and I were very lucky to be able to see the top of Mt Fuji. Our tour guide said normally (unless you go during the winter) the mountain is often hidden behind clouds/fog. Going to the top of Mt. Hakone using the cable car and getting to see the Hakone shrine at the summit of the mountain was very cool. Although it wasn't as flashy as some other shrines we saw later in the trip, it was the most memorable shrine for me since it was the first one on our trip/my first Shinto shrine I've been to. The lake tour was nice, but without our tour guide pointing out the historical checkpoint between Kyoto/Tokyo and explaining the significance of it, I would have probably missed it. Did enjoy sailing past the floating torii gate and seeing the many couples trying to take a picture (apparently if you take a picture with your partner at that gate it will bring good luck to your relationship).

Quality of Experience
Guides, Drivers and Staff
Transport
Fushimi Inari Taisha and  Kinkakuji Temple
Fushimi Inari Taisha and Kinkakuji Temple
Kyoto

Kinkakuji Temple is very pretty. Sad to hear that the original burned down due to arson. Fushimi Inari Taisha was good cardio.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Judy Zhang
Judy
Judy Zhang
Local specialist in Seoul and Japan | Replied on Oct 23, 2026

Hi Jonathan,
Thank you so much for your thoughtful and detailed review! ❤️ It was truly a pleasure helping you and your sister plan your Japan adventure. I’m delighted to hear that you enjoyed the historical insights from your guide, the thoughtful care from your Kyoto guide, and the seamless arrangements throughout your journey. It means a lot to know that the hotels, transportation, and overall itinerary helped make your trip memorable. Thank you again for trusting me and my team with your travels. We hope to welcome you back to Japan someday for another wonderful adventure! 😊

Best,
Judy

14 days in Morocco
Morocco | Sep 24 - Oct 8, 2026

Judy
Judy G.
Seattle, WA | Reviewed on Oct 23, 2026
I would have given 5 stars if it wasn't for a couple things that happened on the trip, but I won't mention them here.
My husband and I were in Morocco for 14 days. We had one driver for the entire time. Youssef was there for us day and night. He got to know us and we truly enjoyed him. He always made sure we went to clean bathrooms, stopped for good food along the way, and was very knowledgeable about the places we visited.
Most of the guides and experiences were wonderful. The highlight...
Read more

I would have given 5 stars if it wasn't for a couple things that happened on the trip, but I won't mention them here.
My husband and I were in Morocco for 14 days. We had one driver for the entire time. Youssef was there for us day and night. He got to know us and we truly enjoyed him. He always made sure we went to clean bathrooms, stopped for good food along the way, and was very knowledgeable about the places we visited.
Most of the guides and experiences were wonderful. The highlight was the desert camp and riding the camels to see the sunset.

Hotel Reviews
Barceló Anfa Casablanca
Casablanca

We only stayed for two nights. The hotel was clean and comfortable. The only strange thing was that the bathroom sink was in the bedroom. So if you needed to use it in the middle of the night, there was no way not to disturb your partner.

Staff
Cleanliness & Comfort
Palais Amani
Fès

This was a beautiful true Riad. All the rooms opened to a beautiful garden area.

Authenticity & Character
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

The highlight of my Moroccan trip was the desert camp. The tent was comfortable with air conditioning. The surroundings were incredibly beautiful with the endless sand dunes. The food was good. The people were friendly and welcoming. The evening music under the stars was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Even though the room was very small, it was cozy. The shower had hot water. The bed was comfortable. The breakfast was delicious. We also ate dinner there. The food was good. The people were very friendly and attentive.

Authenticity & Character
Staff
Cleanliness & Comfort
La Maison Arabe
Marrakech

This hotel was the perfect place to end our trip. It was beautiful. The breakfast was served in a beautiful garden area. There were people preparing fresh bread, and eggs. The room was very comfortable.

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

Our guide Hasim was the nicest and very knowledgeable. He knew everyone and showed us all the authentic places. He was very knowledgeable about the history of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

We liked walking around the city. Tasting the food. It's so colorful. Everyone was very friendly. We ate a delicious meal at a family's home. They were so kind and hospitable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Morocco

This was definitely the highlight of the trip. We stayed at a luxury desert tent. Gorgeous views. We experienced a nomad village. Rode camels to watch the sunset. Lifetime memories!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Beautiful architecture.

Quality of Experience
Guides, Drivers and Staff
Explore the Blue City
Explore the Blue City
Chefchaouen
 Dinner with a Local Family and Henna Party
Dinner with a Local Family and Henna Party
Fes

We had a delicious meal with a wonderful family. I had fun getting the henna.

Quality of Experience
Food
Local specialist: Majid Mrabti

What a great adventure!
Germany | Oct 14 - Oct 22, 2026

Greg
Greg A.
Miami, FL | Reviewed on Oct 22, 2026
What a great adventure! Lucie planned the perfect Bavaria road trip. We experienced Eagles Nest, Zugspitze and a couple castles. The hotels were clean and comfortable. The documents center at Eagles Nest was very interesting way to learn the history.
We toured the Porsche factory and museum, this was probably my favorite part of the trip.
It took a minute to understand the app but once I figured it out I was pleasantly surprised how well organized it made the trip.
Read more

What a great adventure! Lucie planned the perfect Bavaria road trip. We experienced Eagles Nest, Zugspitze and a couple castles. The hotels were clean and comfortable. The documents center at Eagles Nest was very interesting way to learn the history.
We toured the Porsche factory and museum, this was probably my favorite part of the trip.
It took a minute to understand the app but once I figured it out I was pleasantly surprised how well organized it made the trip.

Hotel Review
Hotel Ruchti - Zeit für mich
Füssen

Really cute hotel! The owner (4th generation) was very accommodating. Easy walk to town for shops and great restaurants.

Authenticity & Character
The hotel is four generations operated by the same family.
Location
Easy walk to town.
Staff
Very accommodating.
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Oct 23, 2026

Dear Greg,

Thank you so much for your review and nice words ! This helps us a lot to know how you already felt during your trip and all the organisation process and what do you think about each services offered!

I wish you all the best!

Lucie

Two weeks touring Provence and Burgundy
France | Sep 14 - Sep 30, 2026

Peggy
Peggy C.
Orange, CA | Reviewed on Oct 22, 2026
Kimkim arranged our two week itinerary from Marseille north to Dijon. They arranged our rental car, and we visited many lovely towns and cities through Provence and Burgundy. Kimkim set up private or group tours for us in several places, and Liz gave us good ideas for driving and stopping to visit memorable sites we might have missed. We had visited most of the towns on this itinerary many years ago, but the suggestions that Liz made for tours were not what we had done before. Kimkim made... Read more

Kimkim arranged our two week itinerary from Marseille north to Dijon. They arranged our rental car, and we visited many lovely towns and cities through Provence and Burgundy. Kimkim set up private or group tours for us in several places, and Liz gave us good ideas for driving and stopping to visit memorable sites we might have missed. We had visited most of the towns on this itinerary many years ago, but the suggestions that Liz made for tours were not what we had done before. Kimkim made our hotel reservations in each destination. During the planning stage, we looked at the hotels suggested and they took our feedback and made modifications based on location and price. With only couple of exceptions, the hotels were unique, in a great location, and very comfortable. The tours were outstanding. We loved visiting and swimming in the Calanques National Park. We had a beautiful day with a gregarious and knowledgeable guide in the wine region of Bandol and Cassis. Our tour guide in Aix-en-Provence was lovely and smart. We spent a day visiting the extraordinary Roman ruins of Nimes, Orange, and Pont du Gard with a terrific guide. Kimkim arranged several tasty culinary and wine tasting experiences in Avignon, Lyon, and Dijon. In sum, we were very satisfied with our experience with kimkim's planning advisor, Liz, and those who make all of their arrangements, particularly Kate. We have to add one extra thank you. We were originally scheduled to travel in June, but my husband's brother died. Kimkim kindly and quickly took all of their arrangements and rescheduled our trip for September.

Hotel Reviews
Hôtel Maison Montgrand Marseille Vieux Port
Marseille

This was the perfect hotel to start the trip. It is located in the pleasant hustle and bustle of Marseilles within easy walking distance to the port area for restaurants and people watching. The room was pretty, comfortable, and decent sized, and the breakfast was a delicious start to each day. The staff was very friendly and kindly let me try out my rusty french. The other guests appeared to be young professionals and happy explorers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Boquier
Avignon

The hotel is located on a quiet street not far from the Palais des Papes within the walls of Avignon. You can happily explore many untouristy areas of Avignon from here, but it is close to the highlights as well. The host is a very hospitable man who took time to explain how to get places, where to park, what to visit, etc. The room kimkim had arranged was not a good one for us since the raked ceiling beams made it impossible for my husband to stand upright, but the manager recognized this this next morning and moved us to a very comfortable room while we were out for the day. There are lots of stairs with no elevator to get to the rooms in which we stayed if that is an issue. The breakfast was quite good and there were not many other options for breakfast in the area. The Tourist Bureau is nearby which was convenient since our group and private tours started there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mozart
Aix-en-Provence

We were in a very small, poorly lit room on the first floor. Some rooms opened onto a little balcony, but we had only a door and poor ventilation. The desk manager didn't even look up when we came in at night. The breakfast was good. It is about a 20 minute walk to the main area of Aix - not convenient except by car which is about 10 minutes to the underground parking next to the pedestrian area. There is a garage onsite. I believe if you call ahead, some of the parking is free. We didn't know to reserve ahead and so paid for parking. There are other hotels more conveniently located for exploring Aix, but fine if you are just traveling through.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mas de la Chapelle
Arles

Fascinating and tranquil historic hotel outside of Arles. You can only get there by car - it is about 15 minutes from the periphery of the main tourist areas. The large, comfortable rooms are colorfully decorated and painted, and the decor around the hotel is kind of exotic drawing from its 500 year history. There is a swimming pool and nooks for reading or relaxing. Delicious breakfast. I wish we had stayed an extra night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Simplon
Lyon

A very comfortable and welcoming hotel. The room was clean, fresh and good sized, and the staff was very helpful. There is an elevator! The neighborhood is walkable and pretty, not far from the Rhone and a few blocks from the Saone. Lots of young people in the cafes at night and good restaurants nearby. We liked the hotel a lot, but the location requires either Uber or lots of walking along the beautiful Saone river to get to the old area of Lyon or other typical tourist sites. I am glad we stayed there or else we would have missed this more authentic part of Lyon. One great thing is that the hotel is minutes away from the transit system hub which will also get you all around the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Chreist

Highly recommend- Memorable Galapagos Family Journey: Nature, Adventure & Exclusive Experiences
Ecuador | Oct 10 - Oct 17, 2026

R
Rachael S.
Hoboken, NJ | Reviewed on Oct 22, 2026
Majo was extremely responsive and provided excellent advice while planning our Mother-in-Law/ Daughters-in-Law trip for 4. She revised the itinerary until we had exactly what we wanted and to fit within our budget. A few highlights to note/share: El Barranco hotel was wonderful, couldn't recommend enough, will stay there when I return. Great location right by the pier near tons of shops and restaurants, wonderful staff, great food and drinks too! North Seymour Island on the Finch Bay... Read more

Majo was extremely responsive and provided excellent advice while planning our Mother-in-Law/ Daughters-in-Law trip for 4. She revised the itinerary until we had exactly what we wanted and to fit within our budget. A few highlights to note/share: El Barranco hotel was wonderful, couldn't recommend enough, will stay there when I return. Great location right by the pier near tons of shops and restaurants, wonderful staff, great food and drinks too! North Seymour Island on the Finch Bay yacht was probably my favorite day. The yacht was gorgeous, our guide was great, we saw so much wildlife and it welcomed us with a wow day for sure! The morning bay tour was pretty good, less fancy, but still a wonderful day, and it allowed us to splurge a few other days/times. The walk down to Las Grietas was on lava rocks so comfortable shoes are necessary. Trapiche and Garrapatero Beach with kayak was another awesome day. Our guide for the day, Erickita, was my favorite guide of the trip. She was extremely friendly and knowledgeable. Trapiche was a cool stop and the owner of the farm, Adriano, was kind and funny! Garrapatero Beach was beautiful and we kayaked a bit there. The snorkel experience in Punta Cormorant/ Champions Islet on Floreana was amazing. A sea lion was swimming in circles around and with us. This wasn't as fancy of a yacht but I was told only certain boats/yachts had permits for specific places. It was fine, just not as luxurious. It was a rough 2.5 hour ride there then also back. My party did fine with it but numerous others on the boat did get sea sick so while the destination was definitely worth it for our group, don't add it if someone in your group easily gets sea sick. The best place to sit is the middle of the boat so you can get some fresh air and don't smell the bathrooms or kitchen but also so you're not in the back baking in the sun getting sprayed by water. We spent our final day doing the Santa Cruz Highlands, an artisan woodworking visit, and a cooking class. Our family always adds some kind of art/craft and also some kind of cooking class on our trips so I'm glad they were added but the cooking class did go rather long (numerous hours) and the craft class wasn't really a full class and I don't think they're setup to accommodate that. Majo did deliver on all of our requests and planned a wonderful farewell dinner at Eloise, a cool waterfront restaurant you take a brief water taxi to and see lots of little white tip Galapagos sharks at the dock and along the journey. A few of my favorite restaurants were Bahia Mar, Midori, and Art Coffee. Darwin + Wolf was my favorite shop. We went to the Darwin Research Station on our own and I suggest doing the same because they have their own tour guides anyway. The wildlife was amazing and the animals get so close to you because they're protected so nobody bothers them and they aren't scared of us. It was beyond crazy how much we saw and how common it was. I'll definitely go back when my son is old enough to snorkel because he would love the wildlife. We also visited Siluet Derm Spa on our own and if you like massages, you should definitely fit that into your Santa Cruz visit! Our guides were all wonderful. The communication was immediate. Thoughtful extras were included like assistance in airports, etc. HIGHLY RECOMMEND YOU BOOK THIS!

Hotel Review
El Barranco
Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Oct 22, 2026
Dear Rachael, Thank you so much for trusting me to be part of such a special trip for your family! ❤️ It really makes me happy to know that you enjoyed your time in the Galápagos and created so many beautiful memories together. Planning this journey with you was a pleasure, and knowing that the little details and experiences made your trip even more special makes it all worthwhile. I especially loved reading that you hope to return when your son is old enough to snorkel. The Galápagos has... Read more

Dear Rachael,

Thank you so much for trusting me to be part of such a special trip for your family! ❤️ It really makes me happy to know that you enjoyed your time in the Galápagos and created so many beautiful memories together. Planning this journey with you was a pleasure, and knowing that the little details and experiences made your trip even more special makes it all worthwhile.

I especially loved reading that you hope to return when your son is old enough to snorkel. The Galápagos has such a magical way of bringing us closer to nature, and I can only imagine how wonderful it will be to see him discover that incredible world for the first time. When that moment comes, I would be absolutely delighted to help you create another unforgettable adventure together!

Thank you again for your kind words and for allowing me to be a small part of your family's story. I hope the Galápagos welcomes you back soon!

Warm hugs from Ecuador,
Majo

Delightful Week in Portugal
Portugal | Oct 8 - Oct 15, 2026

D
Dave G.
Seattle, WA | Reviewed on Oct 22, 2026
We spent a truly memorable week recently in Portugal. Portugal is a country that we have wanted to visit for quite some time ever since we were unable to do so on a trip we made to Spain approximately 10 years ago. The 10 year wait was rewarded because Portugal is a beautiful country with amazing scenery and very friendly people. Perhaps the highlight of our trip which involved stops in Porto, Lisbon and the Douro Valley was the time we spent at the port winery and surrounding area in the... Read more

We spent a truly memorable week recently in Portugal. Portugal is a country that we have wanted to visit for quite some time ever since we were unable to do so on a trip we made to Spain approximately 10 years ago. The 10 year wait was rewarded because Portugal is a beautiful country with amazing scenery and very friendly people. Perhaps the highlight of our trip which involved stops in Porto, Lisbon and the Douro Valley was the time we spent at the port winery and surrounding area in the Douro Valley. This part of Portugal reminded me of Tuscany in Italy with its beautifully landscape and terraced vineyards in a micro climate that is truly unique on the Earth. Our trip organizer João was amazing in his desire and ability to craft many activities and tours that we enjoyed immensely. Our driver Eduardo was full of good and useful information about his beloved country and made our time traveling around Portugal, enjoyable and informative. The lunch that we had at the Quinta de Pacheca winery was truly a highlight, and the 20 year old Port wine that we were served was exceptional. All in all, this was a trip that we thoroughly enjoyed and appreciated the efforts that so wow and Kim Kim went to make it the success that it was.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Oct 23, 2026

Dear Dave,

Thank you so much for your wonderful review. Reading your feedback truly made my day!

I'm delighted to hear how much you enjoyed Portugal, especially the Douro Valley and your experience at Quinta de Pacheca. I'll also make sure Eduardo receives your kind comments.

Thank you for allowing us to be part of such a memorable trip. I hope Portugal welcomes you back again in the future!

Your friend in Portugal - João

6 Days in Kenya - learning the culture on safari
Kenya | Oct 10 - Oct 15, 2026

Noelle
Noelle F.
Chicago, IL | Reviewed on Oct 22, 2026
I had a fabulous 6 day road trip in Kenya, starting in Nairobi and traveling to Lake Nukuru and the Maasai Mara with a friend and our guide Dan. Lake Nukuru was absolutely beautiful - so many areas and scenes we saw looked like something right out of Lion King - zebras with giraffes, water buffaloes and impalas all together. We even saw flamingoes! On our way to the Maasai Mara we stopped and spent an overnight at a Maasai Cultural camp called Maji Moto. Hosted by a Maasai... Read more

I had a fabulous 6 day road trip in Kenya, starting in Nairobi and traveling to Lake Nukuru and the Maasai Mara with a friend and our guide Dan. Lake Nukuru was absolutely beautiful - so many areas and scenes we saw looked like something right out of Lion King - zebras with giraffes, water buffaloes and impalas all together. We even saw flamingoes! On our way to the Maasai Mara we stopped and spent an overnight at a Maasai Cultural camp called Maji Moto. Hosted by a Maasai warrior (Stanley) , we got a rich immersion in the Maasai cuture, including their schools, their homes, and learning about their guiding philosophies, which really helped us also appreciate the Mara once we arrived at the park. The balloon safari was also amazing - it really gave you a sense for how vast the savannah really is.

Hotel Reviews
Acacia Tree Lodge

We arrived very late and the night manager had a hot meal waiting for us. The room was well stocked and the shower was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Sopa Lodge

The Lodge is in the national park and the views are absolutely amazing. The food is served buffet style, there is a wide variety and very tasty. My friend celebrated her birthday during our stay and they celebrated her with a beautiful cake and a birthday song. It was great!

Authenticity & Character
The views of the park, the rooms
Location
In the national park - amazing views of the lake
Staff
Huangalu, who checked us in was wonderful.
Cleanliness & Comfort
One thing to perhaps add - consider included ample access to water as part of the base package.
Maji Moto Maasai Cultural Camp
Maji Moto

Maji Moto was a highlight of my trip in Kenya. The Camp itself was lovely - modern amenities in the bush, including coffee for our early morning and a beautiful bathroom that was open to the stars.

Authenticity & Character
A modern twist on the traditional Maasai home
Location
Located on a conservation land, it connects to Maasai land
Staff
Our host, Stanley was incredible, along with 5-10 additional Maasai that we interacted with
Cleanliness & Comfort
Royal Zebra River Safari Lodge.
Narok County

The Royal Zebra River Safari Lodge was the perfect place to wind up a 3 week trip in Africa. The staff were all incredibly friendly, and the food was wonderful. Our room was spacious and welcoming, giving us room to relax and rest up before starting our trek home. The complementary massages were also amazing.

Authenticity & Character
very easy to relax
Location
Located across from the Maasai Mara National park - you can view animals from your room
Staff
Everyone was attentive, friendly and curious
Cleanliness & Comfort
Activity Reviews
Balloon safari in  Masai Mara
Balloon safari in Masai Mara
Masai Mara

This balloon ride was magical - the captain was very knowledgeable and communicated everything clearly, starting with the safety brief, sharing insights of the Mara as we were in the air, and also ensuring that our group was taken care of at the breakfast after the flight. The balloon ride itself was really cool - gave us a totally different view of the Mara after being on jeep game drives for a day and a half prior. The breakfast was also lovely - we watched Zebras migrating back to the Serengeti as a backdrop to our meal.

Quality of Experience
Guides, Drivers and Staff
Rodrigo (our captain) was incredibley knowledgeable.
Transport
Iltalala Community Visit & overnight
Iltalala Community Visit & overnight
Maji Moto

The illtalala Community visit was incredible and a highlight of our time in Kenya. Our host, Stanley (a Maasai warrior), along with several more warriors welcomed us with a traditional greeting and song and presented us with our very own Shuka (a traditional wrap worn by the Maasai). We had a wonderful lunch in the bush and then visited the local school, learning about the progress the children are making and opportunities to continue strengthening their opportunities. We also visitied a Maasai homestead, learning how they live and support their families, as well as how the Maasai Tribe functions. We ended the day with a Nature Walk and dinner in the bush, meeting many Maasai along the way. It was a wonderful experience and gave me an opportunity to quickly immerse in the elements that are the Maasai people

Quality of Experience
Everything about our visit was authentic, not staged.
Guides, Drivers and Staff
our host, Stanley was wonderful - he answered any question we had and loves his tribe.
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Oct 22, 2026

Hello Noelle

Thank you again for all the feedback you shared with me. I am so grateful to you and Margarita for taking the time to have the call with me and for being so open in discussing every aspect of your trip. It will certainly help me improve my services, and I learned so much from hearing about your experiences.

You are indeed two very special ladies, and I really would have loved the opportunity to meet you in person.

Perhaps one day we can plan another trip to Africa together. I would absolutely love that! ❤️

Warm greetings
Anna-marié

Ecuador, One of the most beautiful places in the world!
Ecuador | Oct 9 - Oct 15, 2026

Denise
Denise C.
Clinton, Clinton Township, MI, USA | Reviewed on Oct 22, 2026
I must say that Ecuador has been one of my most memorable experiences in my travels. Kimkim taylored the trip in such a way that it exceeded my expectations. In working with Ariel on the specifics of my desire have cultural experiences was the beginning of my amazing journey. My tour guide Jeannin made it the most safe and enlightening glimpse of Ecuador. I am physically challenged and did my 1st solo trip with KimKim. The country was breathtaking, the indigenous communities in Quito, San... Read more

I must say that Ecuador has been one of my most memorable experiences in my travels. Kimkim taylored the trip in such a way that it exceeded my expectations. In working with Ariel on the specifics of my desire have cultural experiences was the beginning of my amazing journey. My tour guide Jeannin made it the most safe and enlightening glimpse of Ecuador. I am physically challenged and did my 1st solo trip with KimKim. The country was breathtaking, the indigenous communities in Quito, San Antonio, Otavalo, Cuenca and their free expression of their artistic expressions through murals, music, hat making, wood carving, weaving traditions of wool and alpaca created masterpieces were just a few of my awesome experiences. As an African American, it was important for me spending a day of having lunch with a successful Afro Ecuadorian female artist and goat farmer from the Afro Ecuadorian community in Mascarilla. I learned how they live as African descendants in the area using the fruit of the land, goats farming and artistic creativity to create carve out a living in the middle of the mountains. I went to Mindi, the mountains in the clouds, and I fed hummingbirds and butterflies! I learn about the Amazon! Kimkim heard my heart and delivered a safe and unforgettably rich week in Ecuador from the moment I landed until my departure. Jeannin, thank you! I will be back. Ecuador- One of the most beautiful places in the world!

Hotel Reviews
Ikala Quito Hotel
Quito

This hotel was so very clean, warm, cozy and hospitable in every way. From the security to the front desk. I loved my time in this place tucked away in the city of Quito.

Authenticity & Character
The decor is very authentic and each room has its own personality.
Location
It’s in the heart of the city. You have access to the city amenities and there is a fantastic restaurant right next door!
Staff
The staff are very accommodating and thoughtful in servicing your needs without you having to ask for assistance. As a physically challenged person, I appreciated that more than anything.
Cleanliness & Comfort
Very clean and cozy room and sitting areas!
Hotel Otavalo
Otavalo

This hotel is stunning!!!! The hidden paradise in plan view is how I can best describe it. The wall art and statue pieces along with interesting relics will have you awestruck if you love art and museums. The music and onsite very exquisite atmosphere along with the hotel restaurant will leave you feeling the taste of luxury intended.

Authenticity & Character
From the service to the architectural design inside out, this hotel has character and is indeed very authentic. It’s like a hidden treasure tucked away in a vibrant community with tons of personality!
Location
I have never experienced something like this before and I travel luxury on vacation. This place is an experience!
Staff
The staff is amazing from the front desk to the restaurant waiters. Everyone is committed to giving guests a superb experience.
Cleanliness & Comfort
The place is immaculate!
Activity Reviews
Visit an Indigenous Comunity and a Traditional Botanical Garden
Visit an Indigenous Comunity and a Traditional Botanical Garden
Ecuador

I learned so very much and loved the tour! She was wonderful and well informed. John was great also assisting Jeanin who was also well informed on botanical garden items introduced.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Cultural Afro Mascarilla
Tour Cultural Afro Mascarilla
Ecuador
Quality of Experience
Food
Oatmeal soup! Never experienced that before. I loved sitting in Betty’s kitchen eating what she prepared for us. It was an honor.
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador
Quality of Experience
The huge statue of Mary with wings stood out to me and the Spanish’s reasoning for creating the statue in that location at that magnitude overlooking the 4 corners of Quito.
Guides, Drivers and Staff
Leaning was well informed and taught me a great deal about Equador, it’s history and the driving factors behind the eye witness of its beauty and progress.
Transport
Jeanin was great company and ever teaching about what was before me.
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Oct 22, 2026

Dear Denise,

Thank you so much for sharing your experience. It was a pleasure working with you to create a trip around the cultural experiences that mattered most to you. I'm especially happy to know you felt safe and supported throughout your first solo trip and that you were able to connect so deeply with Ecuador's people, traditions, and landscapes.

I'll be sure to share your kind words with Jeannin, too. We'd love to welcome you back whenever you're ready to discover more of this beautiful country!

Warmly,
Ariel

The Beauty of Zambia
Zambia | Sep 29 - Oct 10, 2026

Noelle
Noelle F.
Chicago, IL | Reviewed on Oct 22, 2026
What an amazing way to experience Africa! I spent 2 weeks with my daughter, niece and friend in Zambia traveling between 4 different Green Safari properties in Kafue, South Luangwa, Lower Zambezi & Livingstone and had a wonderful time in each - game drives, sundowners and special touches that celebrated the uniqueness of each location: Ile Safari Lodge set the tone with a tremendous staff that made us feel right at home & we were very sad to leave. Our guide, Allie was phenomenal - ... Read more

What an amazing way to experience Africa! I spent 2 weeks with my daughter, niece and friend in Zambia traveling between 4 different Green Safari properties in Kafue, South Luangwa, Lower Zambezi & Livingstone and had a wonderful time in each - game drives, sundowners and special touches that celebrated the uniqueness of each location: Ile Safari Lodge set the tone with a tremendous staff that made us feel right at home & we were very sad to leave. Our guide, Allie was phenomenal - knowledgeable, funny and so personable. - soo many animals, and great night drives. Shawa Bush Camp welcomed us with a song & kept celebrating for our entire visit, including an amazing dinner of local food/singing. Sebastian got us up close and personal to lions, giraffes and so many Ellies! Walking safari was incredible. Potato Bush Camp was incredibly beautiful, and their events celebrating the river & the bush were top notch. Finishing up at Tongabezi was a wonderful way to end our adventure - Koffi helped us see Victoria Falls from all vantage points (Zimbabwe, zambia, and Devils Pool), some White Rhinos, and do a bit of shopping all in one day and still have some time to relax and enjoy the beautiful property.

Hotel Reviews
Ila Safari Lodge
Kafue

Ila was my favorite lodge on this trip. The entire staff made us feel welcome and looked after from the moment we stepped off the plane. Located right on the Kafue River, the Lodge is integrated into the landscape and allows you to experience the bush intimately: From waking to Hippos "singing", to sighting an elephant or bushback near our cabin, I was at ease the entire visit. The staff was tremendous - always anticipating any need we may have, and genuienlty curious about getting to know us and sharing themselves as well. The chef was tremendous!

Authenticity & Character
Fit in with the environment, including a fabulous infinity pool and awesome food.
Location
On the river, lots of wildlife nearby
Staff
Every person took the time to meet us and ask how we were doing. They were kind and helpful. I was sad to leave them.
Cleanliness & Comfort
Shawa Luangwa Camp
Lusaka

Shawa Luangwa Camp delivered the most amazing hospitality on our trip, starting with the staff greeting us with a celebratory song. The manager, Kufa was incredible - friendly, caring and aware of the little details that made our stay wonderful. Our valet, Amos was also wonderful - he always had a smile on his face and very quickly got to know us. The rooms have an amazing view, and we loved the "easy breeze" cooling that provided a comfortable nights sleep on the hotter days of our visit. They also hosted a communal dinner that shared the local food and customs with us one night and it was great.

Authenticity & Character
The level of hospitality provided and felt here was top notch.
Location
Located right on the river, so many animals to see & hear
Staff
Friendly, personable and genuinely engaged - they all clearly love what they do and show up as a family.
Cleanliness & Comfort
Potato Bush Camp
Lower Zambezi

Potato Bush has an absolutely beautiful setting to leverage - located on a small channel off the Lower Zambezi River, we had breakfast every morning with Hippos waking up right in front of us and Elephants crossing the river to snack on grasses at a nearby island. Game drives took on a different "tone" here - celebrating the river a bit more with boat cruises. The water lunch (lunch on a sandbar) was out of this world, as was the bush dinner.

Authenticity & Character
Built right on the river, you get to experience all of the wildlife around you
Location
Lower Zambezi is breathtaking - the prettiest location we stayed
Staff
The Chef was very personable - one member of our party was having stomach issues and he made her food that settled her stomach and kept checking in on her.
Cleanliness & Comfort
Tongabezi Lodge
Livingstone

Tongabezi Lodge was a wonderful way to end our 12 day trip in Zambia, partifularly after spending 9 days in the bush. This is really a resort, and the amenities are top notch - we even splurged on airconditioning. The food was fantastic and the houses we stayed in were luxurious - several of us took a bath out on the very private veranda, while others enjoyed the plunge pool. We stayed 2 nights, but honestly I could've stayed on more day and just hung out at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning and Afternoon Game Drives in South Luangwa National Park
Morning and Afternoon Game Drives in South Luangwa National Park
South Luangwa National Park

The Game Drives in South Luangwa were incredible. Over the 2 days, we saw sooo many hippos, elephants, giraffes, water buffalo, lions, wild dogs and so much more. Our guide, Sebastian knew the park incredibly well and got us up close and personal with a pride of lions (spectacular), as well as a tower of giraffes.

Quality of Experience
Guides, Drivers and Staff
Sebastian clearly knew the park well and cued in quickly that we preferred to be a bit more remote when on a drive.
Transport
Electric jeeps let us get very close to many animals without disturbing them
Guided Walks in South Luangwa National Park
Guided Walks in South Luangwa National Park
South Luangwa National Park

The walking safari was a highlight for South Luangwa. Our Ranger, Nyundo, was amazing - we learned a lot about the local landscape, but also about the role the Park Rangers play in preventing poaching and contributing to the conservation of the parks and their animals. After being on multiple game drives in the jeep, seeing the park from the ground gave a totally different perspective - we got close to giraffes snacking on a nearby tree and saw a large herd of elephants cross the river for the night.

Quality of Experience
Guides, Drivers and Staff
Nyongo, the ranger added another dimension to the drive. Sebastian, our guide was very knowledgeable.
Transport
A day in Kafue with Two Safari Activities
A day in Kafue with Two Safari Activities
Kafue

Our guide, Allie was tremendous - over the 2 1/2 days we spent in Kafue, we saw over 20 different types of animals, including two leopards, a civet, a Serval, and a pride of 17 lions. We also got up close and personal with several elephants and saw over 25+ different types of birds. We quickly shifted into watching the animals behaviors as well, with the highlight being watching a pride of lions on a kill for at least 30 minutes.

Quality of Experience
Guides, Drivers and Staff
Allie was an amazing tracker & guide - his ability to spot animals, particularly at night was tremendous.
Transport
Morning and Afternoon Safari Activity
Morning and Afternoon Safari Activity
Lower Zambezi National Park

Highlight of Lower Zambezi was the Water Lunch. The set up was incredible - full tent and tables on a sand bar. We had the good fortune to witness 2 elephants cross the river to a nearby island and then walk right behind us while we were eating. It was very special.

Quality of Experience
Guides, Drivers and Staff
Transport
A day at Tongabezi Lodge
A day at Tongabezi Lodge
Livingstone

As we only had one full day at Tonabezi, we had a list of things we wanted to do and our guide Koffi helped us accomplish all of them. We started out seeing Victoria Falls from the Zambezi side, then headed to Devlls Pool, which was a highlight of the trip for me and my group. The staff at Livingstone Island was top notch - all four of us swam out to the pool, even though originally only 2 of us wanted to go. It was fabulous. We followed up with a trip to view White Rhino and also the Zambia side of Victoria Falls and then some local shopping for fabrics. Every step of the day was smooth and unhurried. We got back to the lodge with plenty of time to enjoy our houses and relax before dinner.

Quality of Experience
Fit many things in one day without feeling rushed
Guides, Drivers and Staff
Koffi never made us feel rushed.
Transport
Loved the airconditioned van
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Oct 23, 2026

Hello Noelle

Thank you so much for taking the time to share your feedback and for writing such a lovely review.

I am so happy to hear that you had such a wonderful trip to Zambia. It was an absolute pleasure helping you plan the trip, and I really enjoyed getting to know you along the way.

I’m excited to see where your next travels take you! 😊

Warm greetings
Anna-marié

An Amazing Trip to a Fascinating Country
Morocco | Sep 24 - Oct 8, 2026

D
Dave G.
Seattle, WA | Reviewed on Oct 22, 2026
As this was our first trip with Kimkim we were not sure what to expect in terms of service and quality of experiences and accommodations. After completing our two-week trip to Morocco though, we were in large part exceptionally pleased with the entire trip experience, although a couple of the accommodations might have been less than advertised. However, this was Africa, so our expectations were mostly commensurate with our locale. From the very beginning of the planning and all through the... Read more

As this was our first trip with Kimkim we were not sure what to expect in terms of service and quality of experiences and accommodations. After completing our two-week trip to Morocco though, we were in large part exceptionally pleased with the entire trip experience, although a couple of the accommodations might have been less than advertised. However, this was Africa, so our expectations were mostly commensurate with our locale. From the very beginning of the planning and all through the time we were in-country, our local specialist Majid was always available and checked in with us almost every day to make sure we were enjoying our trip and to offer advice and assistance whenever needed. We made a few on-the-spot changes to our schedule, and he was always accommodating. While we actually never met with Majid in-person, we spent considerable time every day with our driver Yosef. As it turned out, Yosef was probably the most impressive aspect of the entire trip insofar as he made everything run seamless, all the while being a perfect host, ambassador and overall delightful! He truly made us feel as though we were long-time friends, and his warmth and hospitality shone through as bright as the Saharan desert sun! We give him 6 stars for his effort and strongly recommend you request him if you have the opportunity.
We did have one problem that arose regarding a hike Kimkim arranged in Dades that was labelled an "easy" walk. It was anything but, with treacherous rocky and slippery terrain at every step. One of us suffered a serious fall and incurred an unfortunate injury as a result. The lesson here was to be more informed about such outings, and also for Kimkim to be more accurate about the level of a walk they arrange for their senior citizen customers. Aside from this unfortunate accident though, the rest of the trip was fantastic, and we will not hesitate in using Kimkim for our future travels.

Local specialist: Majid Mrabti

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