Kimkim Trip Reviews

4.8
Based on 19,243 ratings
Read 19,243 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful tour of the south of France
France | Feb 3 - Feb 9, 2026

Kathleen
Kathleen B.
Canada | Reviewed on Feb 10, 2026
I really enjoyed all of the guides very much.
They were knowledgeable and friendly and made our tours very engaging and entertaining.
My favourite place and guide was Carcassonne (Natalie) as it felt like a lengthy conversation with great scenery 😊
Read more

I really enjoyed all of the guides very much.
They were knowledgeable and friendly and made our tours very engaging and entertaining.
My favourite place and guide was Carcassonne (Natalie) as it felt like a lengthy conversation with great scenery 😊

Hotel Reviews
Hotel Florence Nice
Nice

Centrally located and a pillow menu!

Authenticity & Character
Focus on eco friendly solutions
Location
Not far from the sea, old town, dining
Staff
Front desk worked hard to ensure our comfort Breakfast area was very crowded, despite being there in the quiet season. Staff worked hard to keep the area clean and stocked
Cleanliness & Comfort
Hotel de Cambis
Avignon

Beautiful room in the centre of everything!

Authenticity & Character
Classy and comfortable
Location
On the main drag, so easy to find dining and attractions
Staff
Cleanliness & Comfort
Aragon
Carcassonne

Off season requires more direction and help than what was provided by the front desk

Authenticity & Character
Location
Very close to the fortress
Staff
Offers to help find open places to eat during the day and for dinner. We were left to wander around
Cleanliness & Comfort
Activity Reviews
Full-day excursion to Monaco, Monte-Carlo & Eze
Full-day excursion to Monaco, Monte-Carlo & Eze
France

So many different experiences on this tour!

Quality of Experience
Guides, Drivers and Staff
As a local resident he provided us with historical information as well as personal anecdotes. Very informative!
Transport
Nice Evening Food Tour
Nice Evening Food Tour
France

Every stop allowed us to sample (and purchase if we wished)

Quality of Experience
Guides, Drivers and Staff
Leo was quiet but very friendly and knowledgeable
Transport
N/A foot tour
Châteauneuf du Pape wine tour
Châteauneuf du Pape wine tour
Avignon

The two wineries were so different! They both provided an interesting perspective on wine making in the region

Quality of Experience
Seeing the oldest winery was very interesting
Guides, Drivers and Staff
Emile’s family experience in the wine industry made this tour very informative
Transport
Safe comfortable travel
Guided tour of Carassonne
Guided tour of Carassonne
France

The site is incredible. I definitely recommend having a guide as there is so much to see and learn about

Quality of Experience
Guides, Drivers and Staff
Natalie was very informative and allowed us to ask questions nonstop
Transport
It was a foot tour (an N/A would have worked best here)
Local specialist: Sebastian Prino

Barcelona to Nice
France | Feb 3 - Feb 9, 2026

G
Glenn B.
Flagami, FL | Reviewed on Feb 10, 2026
All of our excursions and guides were amazing. The hotels were well situated for the sites we were seeing. Having all the train tickets booked in advance was fantastic and their timings were great. The only negative on our trip was the night hotel staff at the Aragon hotel in Carcassonne. During our tour of the walled city we noticed that only a couple of stores / cafes were actually open even though the internet listed large numbers of restaurants as open. For this reason we asked the lady... Read more

All of our excursions and guides were amazing. The hotels were well situated for the sites we were seeing. Having all the train tickets booked in advance was fantastic and their timings were great. The only negative on our trip was the night hotel staff at the Aragon hotel in Carcassonne. During our tour of the walled city we noticed that only a couple of stores / cafes were actually open even though the internet listed large numbers of restaurants as open. For this reason we asked the lady at the hotel reception desk if she could assist in calling some nearby restaurants to see if any were actually open for dinner. The lady declined to assist and said you’ll just need to go by yourself to see if they are open. Without phone service or transportation we couldn’t easily get to these places to see if they were actually open. This level of customer service sucks. Hotels being booked though Kim Kim should be prepared to assist travelers staying with them and have a list of open restaurants or make calls to verify if a place is actually open for dinner.

Hotel Reviews
Hotel Florence Nice
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Cambis
Avignon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aragon
Carcassonne

Hotel was clean but night desk person was not helpful. She would not assist us in calling some restaurants to see if they were actually open given it was the off season. Instead she said you’ll need to go to them to see if they are open. The internet showed all restaurants as open but in reality very few actually were. Without phone service or transportation it was not possible to just go by places to see if they were open. In all of my travels this is the only hotel that I’ve been to where they wouldn’t assist us in finding a place to eat. Poor customer service!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-day excursion to Monaco, Monte-Carlo & Eze
Full-day excursion to Monaco, Monte-Carlo & Eze
France
Quality of Experience
Guides, Drivers and Staff
Transport
Nice Evening Food Tour
Nice Evening Food Tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Foot tour no transport needed
Châteauneuf du Pape wine tour
Châteauneuf du Pape wine tour
Avignon
Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Carassonne
Guided tour of Carassonne
France
Quality of Experience
Guides, Drivers and Staff
Transport
Was a walking tour so no transport needed
Local specialist: Sebastian Prino

The guides provided were certainly of high ca...
Mexico | Jan 28 - Feb 8, 2026

H
Harry(Harcharan) S.
Canada | Reviewed on Feb 09, 2026

The guides provided were certainly of high calibre particularly Fermin at Anthropology museum and victor who took us to Guanajuato.
The highlights were Rosario butterfly sanctuary,
Guanajuato and the Anthropology museum.
The charm of San Miguel was magical too.
The friendly Mexicans and the great food made the trip memorable.

Local specialist: Ana Sofía Lanz

A wonderful first visit to Costa Rica
Costa Rica | Jan 31 - Feb 7, 2026

M
Mark S.
Newark, NJ | Reviewed on Feb 09, 2026
The itinerary that was planned for us enabled us to see three of the most interesting areas in Costa Rica - Arenal, Monteverde and Manuel Antonio. All three hotels were luxurious and we used their restaurants and pools. All four drivers taking us between the airport and the three hotels were timely and efficient. The activities were strenuous for us older folks but we saw beautiful scenery, lush rain and cloud forests and all sorts of exciting spotting of animals and birds.
Bela led our...
Read more

The itinerary that was planned for us enabled us to see three of the most interesting areas in Costa Rica - Arenal, Monteverde and Manuel Antonio. All three hotels were luxurious and we used their restaurants and pools. All four drivers taking us between the airport and the three hotels were timely and efficient. The activities were strenuous for us older folks but we saw beautiful scenery, lush rain and cloud forests and all sorts of exciting spotting of animals and birds.
Bela led our first tour of hiking up Arenal Volcano and going down to the waterfall, with just one other couple. We had a private tour with Mariano to the Hanging Bridges near Arenal. We enjoyed the coffee and chocolate tour with Randy at Don Juan. Marvin guided us through the dark at the Children's Eternal Forest and showed us many nocturnal animals and birds. We walked around the Hanging Bridges on our own at the Selvatura Park and got a tour with a group of the Sloth, Butterfly and Reptile buildings. We had a very good private tour with Ivan at Manuel Antonio and got close-up views and pictures of sloths, monkeys and all kinds of other creatures through his long Zoom lens. The catamaran ride was very lively and fun, with dinner and dancing around the boat. Finally, Alex was very informative on our ride back to the airport.
There were only two minor inconveniences. We didn't get a note that the Hanging Bridges tour on Monday was changed from 8:00 to 10:00 but we found out when our concierge called the Serendipity Office. And our room (and apparently all the rooms) at the Sibu Lodge was much too chilly.

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Great views of the ocean and sunsets. A very large and comfortable pool. We enjoyed breakfast, dinner and desserts at Le Papillon Restaurant. The room was very spacious and well-laid out, with a wrap-around balcony overlooking the pool and bar.

Authenticity & Character
Location
The highest point in town, for great views.
Staff
Cleanliness & Comfort
Huge king-size bed and a great shower - and the views!
Sibū Boutique Hotel
Puntarenas

Beautiful grounds. We enjoyed our two breakfasts and two dinners at the restaurant, which was just a few steps from our room. There was no pool or exercise room, but there was a shuttle to a sister hotel a few minutes away with those facilities. The only issue with the hotel is that the room was freezing the entire time. The staff told us that there is air conditioning but no heat in their rooms.

Authenticity & Character
Location
Good views of the surrounding areas. I walked into town one day and it was extremely hilly.
Staff
Cleanliness & Comfort
Warmer rooms!
Arenal Springs Resort
La Fortuna

Beautiful grounds and room. We had fine dinners at their two restaurants and swam in the "hot springs" pool. And the first thing we saw when we left our room was a view of the Arenal Volcano among the clouds.

Authenticity & Character
Location
Lush surroundings, a spacious room and views of the volcano.
Staff
Great breakfasts and dinner and the concierge called the Serendipity office to find out the starting time for our toor.
Cleanliness & Comfort
Activity Reviews
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Randy, the Don Juan tour guide, was very friendly and knowledgeable. We learned a lot from him on the process of growing coffee beans and cacao and how they turn into coffee and chocolate. We had a few hands-on activities, such as making our own chocolate bar or cookie. And we bought about 10 bars of chocolate at the gift shop to bring back to our friends and relatives.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

There was a lot of up and down hill walking. Mariano recommend the best hike for us so that we went over 3 of the covered bridges and saw a fair amount of wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The volcano hike was very strenuous for us, but we did the best we could. We saw ants, butterflies and a toucan. One of us went down the 500 stairs to the waterfall and swam a bit in the pool on the left, while the other stayed on top and took pictures.

Quality of Experience
Guides, Drivers and Staff
Bela was very respectful of what we could and couldn't do.
Transport
Local specialist: Elena Mora

Japow
Japan | Jan 28 - Feb 8, 2026

Amy
Amy S.
Newark, NJ | Reviewed on Feb 09, 2026
From sorting trip details- airport transfers, hotel suggestions, tour… things went pretty seamless for our group of 8 traveling to Hokkaido to ski. Managing how to get from point A to point B with all of our ski gear. Then 4 of us went on to tour Tokyo. Kimura our tour guide in Tokyo was very knowledgeable and going to the temples, shrines, fish market, gardens and lunch spot was fantastic. He even made us a dinner reservation! Read more

From sorting trip details- airport transfers, hotel suggestions, tour… things went pretty seamless for our group of 8 traveling to Hokkaido to ski. Managing how to get from point A to point B with all of our ski gear. Then 4 of us went on to tour Tokyo. Kimura our tour guide in Tokyo was very knowledgeable and going to the temples, shrines, fish market, gardens and lunch spot was fantastic. He even made us a dinner reservation!

Hotel Review
Shiba Park Hotel
Tokyo

Beautiful hotel in great location- right near shiba park and Tokyo tower. Subway nearby. But if up for walking- also easy to get to nearby neighborhoods

Authenticity & Character
600 year old bonsai tree. Great book collection
Location
Staff
Very helpful
Cleanliness & Comfort
Activity Review
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Kimora was very knowledgeable and thoughtful. Took us to beautiful temples and shrines. Made us a dinner reservation! Our driver was very safe and courteous as well. Would highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
All were fantastic
Transport
Clean vehicles with space for our group and ski gear
Local specialist: Sandy Ren

Best Vacation Ever!
New Zealand | Jan 19 - Feb 8, 2026

Patrick
Patrick P.
Minneapolis, MN | Reviewed on Feb 09, 2026
Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to... Read more

Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to Ocean (A2O) bike ride from Lake Tekapo to Oamaru and many other activities, we were both challenged and catered to. Kathrin knew this was a retirement gift to ourselves and we were congratulated at our accommodations and were seated at the best tables in restaurants I think because of her. New Zealand has much to offer the traveler. Not just the beauty of the outdoors... the vendors who take you on outings such as Jake and Unique w/ Rotorua Canopy Tours or Alex with Waimarino, they are professionals as well as very friendly. We also were very thrilled to do the Te Pa Tu Maori Cultural Experience. The food and Maori people were exceptional. There is so much more to mention but suffice it to say that Kathrin at KimKim made this so easy with work she did and the plan she gave us in her TravelBook. We were never in doubt about where to go and what to do. Thank you, Kathrin!

Hotel Reviews
Adina Heritage Christchurch
Christchurch

Great location. Easy walk from the bus depot. This is the largest hotel room we have ever stayed in. It had two levels and a washer dryer. The staff were friendly. We did not eat on site, but there were a few lovely options. We did take advantage of the pool and fitness room. Those staff were also very friendly. I especially liked being able to watch the Australian Open in my room.

Authenticity & Character
Large hallways, stair cases, rooms. Very historic.
Location
Nice base to walk to the various sites in the city.
Staff
Cleanliness & Comfort
Kurow Hotel
Kurow

Historic. Charming. We enjoyed the owners (Michelle (?) and Ross). We ate dinner and breakfast here. Our room was clean, comfortable and updated. We would stay here again.

Authenticity & Character
It is historic and in the process of being updated.
Location
Staff
So friendly.
Cleanliness & Comfort
Lake Ohau Lodge
Lake Ōhau

This was on our Alps to Ocean bike tour. The location is perfect. Great view and two hot tubs (spas). The included dinner was served as a group. You met fellow travelers while seated at larger tables. It was heaps of fun.

Authenticity & Character
You know you are staying in a lodge here. Complete with scant cell coverage :)
Location
Amazing view of the lake.
Staff
Knowledgeable and friendly to tired travelers.
Cleanliness & Comfort
Distinction Heritage Gateway Hotel
Omarama

Great staff, clean rooms and onsite laundry facility. The best part is the restaurant. Relaxed with a beer in the lounge then on to the buffet dinner with the best selection of salads, appetizers, Asian and local dishes and a roast carving station. We also hade a delicious breakfast the next morning. We needed to leaver early and they opened early.

Authenticity & Character
The rooms are huge.
Location
Staff
Cleanliness & Comfort
Some people noted the rooms need updating, but they keep it clean and it is comfortable.
Tongariro Lodge
Turangi

This place is very quaint with great food and staff. Comfortable clean rooms. Slobodan checked us in and really made us comfortable.

Authenticity & Character
See the pictures.
Location
We used this as a base for exploring the area.
Staff
Cleanliness & Comfort
The hot tub (spa) could be hotter, but this place is great.
Highfield Mews Motel
Oamaru

So the check in process was the fastest of any hotel I have ever stayed in. I wish all hotels were ran this way. The staff are competent and chill. The room was clean and comfortable! We loved exploring Oamaru and then relaxing and getting a good night's sleep here.

Authenticity & Character
Location
Easy to find and not located in the busy downtown. Walking to and from gives you the chance to explore the town.
Staff
Chill, competent, efficient.
Cleanliness & Comfort
So clean and comfortable.
MacKenzie Country Hotel
Twizel

This hotel was on our way along the Alps to Ocean bike tour. The breakfast in the morning was very delicious.

Galaxy Boutique Hotel Tekapo
Lake Tekapo

The view of the lake is amazing. The staff were very kind and brought our breakfast to our room. Very comfortable hotel.

Authenticity & Character
The design that emphasizes the view of the lake.
Location
I loved the view. Easy walk from the bus stop. Easy walk to town for dinner.
Staff
I don't remember their names, but they were all so friendly.
Cleanliness & Comfort
The bathroom was very clean.
QT
Queenstown

Off the busy street. Friendly staff, clean and comfortable. I just wish the pool was working. Also, the staff and the food in the restaurant where we ate breakfast were wonderful. Delicious!

Authenticity & Character
Comfortable, good restaurant.
Location
Off the busy street. Nice view.
Staff
They are friendly and outgoing. Always eager to answer questions.
Cleanliness & Comfort
The bed was perfect.
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 10, 2026
Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say. From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track,... Read more

Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say.

From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track, the redwoods of Rotorua, the A2O ride, and all the incredible experiences along the way makes me smile. You embraced every moment so beautifully.

I’m also delighted that the wonderful guides and hosts you met made you feel welcomed and celebrated — New Zealand has a special way of connecting people, and it sounds like you felt that magic throughout your journey.

Thank you as well for your kind words about the planning and the TravelBook. My goal is always to make travel feel effortless and joyful, and I’m so glad you felt supported every step of the way.

Congratulations again on your retirement — what an inspiring way to mark such an important milestone. I’m truly grateful you trusted me with this chapter, and I’m thrilled it became everything you hoped for and more.

Wishing you many more adventures ahead, and memories that continue to brighten your days.

We had an amazing Honeymoon!
Australia | Jan 22 - Feb 2, 2026

H
Heather L.
Newark, NJ | Reviewed on Feb 09, 2026
Overall we had an amazing Honeymoon with Kimkim. All of our needs were met and there weren't too many speed bumps which made the trip feel personalized. Read more

Overall we had an amazing Honeymoon with Kimkim. All of our needs were met and there weren't too many speed bumps which made the trip feel personalized.

Hotel Reviews
Little National Hotel Sydney
Sydney

Great location and staff. The room was small since it was in a city but exactly what we needed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palm Bungalows
Whitsundays, Queensland

It was nice having our own little bungalow but we were right next to a busy street and there were a few bugs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
bugs!
Coral Sea Resort
Airlie Beach

The view of the water was absolutely breathtaking to walk into!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Grand Chancellor Brisbane
Spring Hill

The hotel was bit far from the city and on top of a hill so it was difficult to get to but it helped us get our steps in!

Authenticity & Character
Location
location was at the top of a hill
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Harbour Bridge Climb
Sydney Harbour Bridge Climb
Sydney

Really cool birds eye view of the city but it is a bit of a longer experience.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked there!
Wildlife, Waterfalls & Wine Day Trip
Wildlife, Waterfalls & Wine Day Trip
Sydney

Great trip but bring your bathing suits!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A lot of driving on windy roads!
Heart Reef & Whitehaven Beach Helicopter Flight
Heart Reef & Whitehaven Beach Helicopter Flight
Hamilton Island

Worth every penny! The view, the private beach, everything was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Skydive Airlie Beach
Skydive Airlie Beach
Airlie Beach

What better way to cross off a bucket list item other than doing it with a beautiful scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Lone Pine Koala Sanctuary Highlights
Lone Pine Koala Sanctuary Highlights
Brisbane

An absolutely incredible experience! We got to feed the kangaroos before the park even opened with a private guide. Can't recommend this enough!

Quality of Experience
Guides, Drivers and Staff
Transport
We took an uber to this activity
Local specialist: Siena Mueller

Awesome trip on Australia
Australia | Jan 27 - Feb 5, 2026

Kathryn
Kathryn G.
Los Angeles, CA | Reviewed on Feb 09, 2026
Vicky helped us plan an awesome trip in Australia, matching our interests with amazing tours and fun, knowledgeable guides. All travel arrangements were booked and timely as well as comfortable and convenient accommodations. I highly recommend KimKim for your trip. Read more

Vicky helped us plan an awesome trip in Australia, matching our interests with amazing tours and fun, knowledgeable guides. All travel arrangements were booked and timely as well as comfortable and convenient accommodations. I highly recommend KimKim for your trip.

Hotel Review
Pullman Cairns International
Cairns

Beautiful hotel in convenient location in Cairns. Modern, clean rooms with great breakfast buffet.

Authenticity & Character
Colonial facade with beautiful marble and wood paneled lobby
Location
Staff
Cleanliness & Comfort
Activity Reviews
Premium Daintree & Cape Tribulation Day Tour
Premium Daintree & Cape Tribulation Day Tour
Australia

Jam packed full day trip from Cairns. Great way to see Mossman Gorge, Daintree Rain Forest and Cape Tribulation. Our guide Adrian H. was amazing and shared many stories to keep us entertained.

Quality of Experience
Food
Food stops tasty and plentiful food. No need for dinner .
Guides, Drivers and Staff
Transport
Some bumpy roads
Moore Reef and Fitzroy Island Full Day Tour
Moore Reef and Fitzroy Island Full Day Tour
Cairns

Great way to see the Great Barrier Reef, especially if you want to snorkel in safe surroundings. Fun boat ride, great staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru Sacred Sites, Sunset, BBQ and Star Talk
Uluru

Learned so much about Aboriginal culture and life, was an amazing tour. Don’t miss Uluru at sunset, truly magical.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney

An amazing experience! The Blue Mountains are beautiful, our guide Mark was knowledgeable and his love of the country was evident.

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Great tour of the Opera House, our guide was very knowledgeable about the history land construction.

Quality of Experience
Guides, Drivers and Staff
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney

Toured different neighborhoods in Sutter would never have visited on our own. Fun stop at Bondi Beach.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 09, 2026

Thank you so much for the kind words Kathryn. It was a pleasure helping plan your Australia adventure, and I’m thrilled to hear the trip matched your interests so well.
Wishing you many more travel adventures ahead
Thanks again, Vicky

We had a wonderful time
Morocco | Jan 30 - Feb 3, 2026

M
Maureen U.
Canada | Reviewed on Feb 09, 2026

We had a wonderful time and had excellent guides throughout. The only exception was our guide, Mohamed, in Casablanca. I’m glad that Casablanca was the end of our trip because at that point we had a better understanding of life in Morocco so his cursory remarks were less important.

Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Feb 09, 2026
Hi Maureen,
Thank you so much for sharing your feedback! We’re delighted to hear that you had a wonderful time overall and enjoyed the excellent guides throughout your journey. We truly appreciate your honesty regarding your experience with Mohamed in Casablanca. Your comments help us ensure that every part of the trip meets the same high standard, and we’ll address this with our team.
We’re glad Casablanca was at the end of your itinerary, so it didn’t affect your overall impression, and... Read more

Hi Maureen,
Thank you so much for sharing your feedback! We’re delighted to hear that you had a wonderful time overall and enjoyed the excellent guides throughout your journey. We truly appreciate your honesty regarding your experience with Mohamed in Casablanca. Your comments help us ensure that every part of the trip meets the same high standard, and we’ll address this with our team.

We’re glad Casablanca was at the end of your itinerary, so it didn’t affect your overall impression, and we’re thrilled that you left Morocco with such positive memories. We look forward to welcoming you back for more adventures!
Thanks,
Maryem, and the rest of the Under Moroccan Sun Team.

Amazing Trip to Tikal and Rio Dulce!
Guatemala | Jan 29 - Feb 2, 2026

Erin
Erin M.
Miami, FL | Reviewed on Feb 09, 2026
My daughter and I had a wonderful time on this trip. We only had 4 nights/5 days in Guatemala and wanted to make the most of this short trip to some fairly remote areas. Our guide Oliver took us to see the Mayan ruins in Tikal (for sunrise) and in Yaxha, and he was wonderful. Fernando was our driver and took us everywhere - he was also amazing! And Daniello was our captain for the day on the Rio Dulce to Livingston. I had a pretty big delay with my flight getting from Atlanta to... Read more

My daughter and I had a wonderful time on this trip. We only had 4 nights/5 days in Guatemala and wanted to make the most of this short trip to some fairly remote areas. Our guide Oliver took us to see the Mayan ruins in Tikal (for sunrise) and in Yaxha, and he was wonderful. Fernando was our driver and took us everywhere - he was also amazing! And Daniello was our captain for the day on the Rio Dulce to Livingston.

I had a pretty big delay with my flight getting from Atlanta to Guatemala City, which meant I had to wait to get a flight into Flores until the next morning. Chris was so helpful in adjusting things for me, and we were able to fit in all of the outings originally planned by making some adjustments. Thank you very much for making this a very special trip for us! I was also delighted to add a lot of new birds to my bird list!

Erin

Activity Review
Sunrise Tour of Tikal National Park
Sunrise Tour of Tikal National Park
Guatemala

Incredibly powerful to watch the sunrise from the Mayan temple and we saw so many cool birds in the jungle after sunrise!

Quality of Experience
Guides, Drivers and Staff
Oliver, Fernando and Daniello were all so wonderful!
Transport
Our driver was always on time and did a great job coordinating everything
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Feb 09, 2026

Thank you for taking the time to leave us a review Erin! I'm so glad you and Jessie were able to get to know Northern Guatemala with our local team, even with your initial travel hiccup. Be sure to spread the word to your friends and family, the more people know about our beautiful country the better. Thank you again for your business!

Ecuador has so much more to show than just the Galapagos...
Ecuador | Jan 23 - Feb 6, 2026

Craig
Craig A.
Brookhaven, GA | Reviewed on Feb 09, 2026
The trip was planned with every detail covered. Anthony did a great job of planning and checking in along the way. Galapagos was best seen by boat, and I am happy with the selection of a 4-day cruise. The 8-day mainland tour of Ecuador was amazing with Stalin as our guide and driver. Talk about personal experience. All the volcanoes were amazing and some areas like Banos and Cloud Forrest I didnt know I needed to see.
I highly recommend.
Read more

The trip was planned with every detail covered. Anthony did a great job of planning and checking in along the way. Galapagos was best seen by boat, and I am happy with the selection of a 4-day cruise. The 8-day mainland tour of Ecuador was amazing with Stalin as our guide and driver. Talk about personal experience. All the volcanoes were amazing and some areas like Banos and Cloud Forrest I didnt know I needed to see.
I highly recommend.

Hotel Reviews
Chilcabamba Lodge
Machachi

An amazing place to stay.

Location
Staff
Cleanliness & Comfort
M/Y Bonita
Quito

Boat and nature guide was amazing. Honestly, the food was really not that spectacular, ok but not amazing.

Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela
Authenticity & Character
Location
Its right at the airport
Staff
Cleanliness & Comfort
Activity Reviews
Lodging at Chimborazo Lodge
Lodging at Chimborazo Lodge
Chimborazo

Just wow. Would go back

Quality of Experience
Food
Guides, Drivers and Staff
 AM: Gianni Arismendy Interpretation Center & Kicker Rock (San Cristóbal Island)
AM: Gianni Arismendy Interpretation Center & Kicker Rock (San Cristóbal Island)
Cruise Ship
Quality of Experience
Transport
Local specialist: Anthony Zambrano
Anthony
Anthony Zambrano
Local specialist in Ecuador Quito | Replied on Feb 09, 2026
Hi Craig
Thank you so much for your words and for trusting me with your adventure.
I’m really happy to hear how much you enjoyed both sides of Ecuador. Experiencing the Galapagos by cruise and then exploring the mainland volcanoes, Baños, and the cloud forest gives such a complete picture of the country, and I’m glad it all came together the way it should. Those are exactly the kinds of places people don’t always expect, and then they end up being highlights.
Stalin will be so happy and proud...
Read more

Hi Craig
Thank you so much for your words and for trusting me with your adventure.
I’m really happy to hear how much you enjoyed both sides of Ecuador. Experiencing the Galapagos by cruise and then exploring the mainland volcanoes, Baños, and the cloud forest gives such a complete picture of the country, and I’m glad it all came together the way it should. Those are exactly the kinds of places people don’t always expect, and then they end up being highlights.
Stalin will be so happy and proud to read this. He truly cares about giving a personal experience, not just a tour, so your comment means a lot. I’ll make sure he sees it.
Thank you again for the recommendation. It was a real pleasure planning this journey with you, and you’ll always have a friend here in Ecuador when you’re ready to come back.
All the best from the Middle of the World!
Anthony

Varied Guides quality
Thailand | Jan 16 - Feb 5, 2026

Ron
Ron S.
Lexington, MA | Reviewed on Feb 09, 2026
Overall, the guides arranged through KimKim were mostly excellent. Most were knowledgeable, personable, with good English and easy to spend time with, though not every guide was at the same level. The drivers, however, were consistently top-notch. Read more

Overall, the guides arranged through KimKim were mostly excellent. Most were knowledgeable, personable, with good English and easy to spend time with, though not every guide was at the same level.

The drivers, however, were consistently top-notch.

Hotel Reviews
Little Hoi An Boutique Hotel & Spa

Our stay at Little Hoi An Boutique Hotel was genuinely enjoyable and easy. The location is a real advantage. The hotel is within walking distance of the Old Town and many key attractions, which made getting around simple and relaxed. The free bicycles were a big plus for us—we used them and especially enjoyed a morning ride out to the rice fields just outside of town. Quiet roads, flat terrain, and a peaceful start to the day. The room was clean, well maintained, and practical, with enough space for two people and their luggage. The hotel has a calm, classic feel that suits Hoi An well. Staff were welcoming and attentive, and service felt genuine rather than rehearsed. Breakfast was solid, with good options to start the day. Overall, a comfortable, well-located boutique hotel with thoughtful extras that actually get used. A great base for exploring Hoi An, both on foot and by bike.

Authenticity & Character
We liked the vibe
Location
Walkable to old city and a bike ride to. Rice paddies
Staff
So friendly and welcoming
Cleanliness & Comfort
Lynnaya Urban River Resort
Siem Reap

Our stay at Lynnaya Urban River Resort was excellent from start to finish. We wished we coukd stay longer. The room was very comfortable and thoughtfully designed, with ample space for two people and their luggage—no feeling of being cramped or having to rearrange bags constantly. The room layout really works. The outdoor shower was a standout feature: well executed, private, and honestly a pleasure to use. It added character without sacrificing comfort. Service was top notch throughout the stay. Staff were attentive, warm, and genuinely focused on making things easy and pleasant, without ever feeling scripted or overbearing. Breakfast was another strong point, with good options and solid quality, making mornings relaxed and unrushed. Overall, this is a fantastic hotel—comfortable, well designed, and very well run. A great base in Siem Reap and an easy place to recommend.

Authenticity & Character
Modern with a character. We loved the outdoor shower
Location
Walkab to pub street and restaurants
Staff
Sooo friendly and welcoming
Cleanliness & Comfort
Sparkling clean
White Lotus Hue Hotel
Hue

The room at White Lotus Hue Hotel was comfortable for two people traveling with luggage, which immediately made the stay easier. There was enough space to move around without constantly negotiating bags, and the room felt practical and well set up. Service was very good throughout—staff were attentive, friendly, and handled things efficiently. The central location is another strong point, making it easy to walk to key sights or get around Huế without much planning. Breakfast was the only minor downside. Although there was plenty of food and seating, the buffet area felt chaotic, with a lot of pushing and shoving that took away from what should have been a relaxed start to the day. Overall, a solid and convenient hotel with good service and comfort, slightly let down by breakfast organization.

Authenticity & Character
Recently renovated. Everything was perfect
Location
Easy walking distance from attractions
Staff
Cleanliness & Comfort
Dora Cruise
Ha Long city

The boat itself, Dora and all the other boats, stayed anchored most of the time, or moved very little. Practically everything—boarding at the port, excursions, and disembarkation—was done via small, simple shuttle boats. They were functional, not luxurious, and clearly built for logistics rather than comfort. In that sense, Dora operates more as a floating hotel than a true cruise ship. You eat on board, sleep on board, relax on deck, and enjoy the scenery from a fixed position in the bay. Explorations are done on a transporter boat. worth noting is that the sense of peace and quiet is not available . The Dora & Nearby boats run their engines frequently—even when anchored—and the smell of diesel and engine noise is quite unpleasant, which detracts from the otherwise serene setting. The staff deserves real credit. They were consistently friendly, attentive, and accommodating. Service felt warm and genuine. The food was good, well prepared and reliable, but not especially memorable or adventurous. The activities, while well organized, felt manufactured. They follow a polished script designed to move many guests efficiently through a curated version of the experience. it lacks authenticity, spontaneity or a sense of discovery. Stepping back, Ha Long Bay is undeniably beautiful. Still, after going through the full program, I’m left thinking that a well-planned day trip from Hanoi is probably sufficient to experience the bay’s essence. An overnight cruise adds comfort and atmosphere, but not necessarily deeper access or insight. In short: comfortable, pleasant, professionally run. but our goal is simply to understand and appreciate the bay, and we don’t need more than a day trip. But look for one the offers kayaking it was the highlight of our tripod

Authenticity & Character
It was scripted trip with Many manufactured attractions. I do not recommend this activity
Location
Beautiful landscape that was ruined by the many boats.
Staff
Cleanliness & Comfort
Surprising for a boat the room was specious for 2 with their luggage. The bathroom was fantastic.
Le Clos Du Fil Hotel
Ninh Binh

We really enjoyed our stay at Le Close du Fil Hotel. The rooms were spacious, clean, and genuinely comfortable, with plenty of room to settle in and relax. We especially liked the French colonial vibe—the décor is tasteful, cohesive, and gives the place real character without feeling heavy or overdone. Breakfast was good . There were choices available, and everything was freshly made, which made mornings easy and enjoyable. Overall, a comfortable and well-run hotel with charm, space, and a strong breakfast. A solid base for exploring Ninh Bình.

Authenticity & Character
We liked the French colonial vibe
Location
Walking distance to the center of town
Staff
Welcomhg and friendly
Cleanliness & Comfort
Gateway Inn Pu Luong

The Gateway Inn Pu Luong's staff provided excellent service throughout our stay and were consistently attentive and welcoming. The food options were good, well prepared, and thoughtfully presented. The rooms themselves were clean to a certain extend. However, upon check-in, some of the cups in the room and the bathroom did not appear to be clean, which was a minor but noticeable issue. Some doors did not close properly which ally flys to get in. In addition, the rooms are very rustic, which may appeal to some travelers but felt overly basic for our expectations. We also experienced that the hot water running out mid shower each time.

Authenticity & Character
Beautiful views and central location for hiking
Location
Staff
Friendly and welcoming
Cleanliness & Comfort
Better room quality. The room was not clean when we checked in and was too rustic to. Our liking
MK Premier Boutique hotel
Hanoi

We had a front-facing room with a balcony, which unfortunately reduced the usable room size quite a bit. For two people traveling with luggage, the space already felt tight, and the balcony layout made it more so. Because of street noise, we didn’t end up using the balcony at all, so it felt like wasted space. Welcoming and friendly service and an excellent breakfast, but as space matters, a quieter, non-balcony room might be the better choice.

Authenticity & Character
Wear and tear was noticeable. Tight room. Dining room was nice and the gym
Location
Walking distance to old town and many other attractions
Staff
staff were genuinely welcoming and friendly throughout our stay—helpful without being overbearing
Cleanliness & Comfort
Always clean
Local specialist: Lucy Do

Vietnam January 2026
Vietnam | Jan 24 - Jan 30, 2026

Janet
Janet N.
Los Angeles, CA | Reviewed on Feb 09, 2026
Absolutely wonderful experience! Stephen and his team at Realistic Travel were all outstanding (Special shout out to Dung and Son - they were great guides for our day trips)! They communicated every step with us and delivered perfectly. We were met right at the airport and delivered to our hotel. Typically that is a stressful time, but they made everything very easy for us. The pacing of our trip was perfect. We had a nice combination of scheduled activities and free time. Everything... Read more

Absolutely wonderful experience! Stephen and his team at Realistic Travel were all outstanding (Special shout out to Dung and Son - they were great guides for our day trips)! They communicated every step with us and delivered perfectly. We were met right at the airport and delivered to our hotel. Typically that is a stressful time, but they made everything very easy for us. The pacing of our trip was perfect. We had a nice combination of scheduled activities and free time. Everything made our trip perfect - we leave Vietnam with wonderful memories and will recommend this group to our friends!
Highly suggest that Kimkim provides guidance for tipping in various countries - We talked to several other tourists about this issue. We all wanted to make sure our guides knew how much we appreciated them and their efforts. It would be nice to have some basic guidance on this.

Hotel Reviews
Dora Cruise

Wonderful experience. All the staff were very responsive and helpful. We had a very nice time on this cruise. The room was beautiful. We did the one night trip - I wish we had scheduled the 2 night trip. Sara did a wonderful job of coordinating all the events and our server Dian seemed to anticipate our needs and was very helpful. It was a great time. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Very nice hotel. Quiet location and unique experience. I wish we would have had more time here to explore. They had a beautiful store with handiwork. The embroidery was beautiful. Our room was very comfortable and the food was excellent. The staff were all very responsive and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynastie Hotel & Spa
Hanoi

Very nice place to stay in the Old Quarter. Convenient location. The staff were awesome! They were so helpful and kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Feb 09, 2026

Dear Janet,

Thank you so much for taking the time to write such a detailed and heartfelt review. My team and I are truly happy to know that we were able to help create a wonderful journey filled with beautiful memories throughout your trip.

If there is a chance, we would be delighted to welcome you back to Vietnam again in the future. We will certainly do our very best to make your next experience even better.

Wish you and your family all the best and many great adventures ahead!

Best regards,
Long

Trip of a lifetime
New Zealand | Jan 13 - Jan 30, 2026

E
Emma M.
Chicago, IL | Reviewed on Feb 09, 2026
Uma did an incredible job building our dream trip to New Zealand. She worked with us to build in Lord of the Rings and nature excursions that were important to us (Highlights included Weta Workshop tour, half day lord of the rings tour in Glenorchy, Mt Tarawera Crater Walk in Rotorua, Kai Bites tour in Christchurch, and Zealandia by Night tour in Wellington). We greatly appreciated her partnership on telling us when we were trying to fit in too much during planning, leaving us with an... Read more

Uma did an incredible job building our dream trip to New Zealand. She worked with us to build in Lord of the Rings and nature excursions that were important to us (Highlights included Weta Workshop tour, half day lord of the rings tour in Glenorchy, Mt Tarawera Crater Walk in Rotorua, Kai Bites tour in Christchurch, and Zealandia by Night tour in Wellington). We greatly appreciated her partnership on telling us when we were trying to fit in too much during planning, leaving us with an itinerary that was the perfect balance of action-packed activities and free time to explore or relax at our leisure for every location. Before departure, she provided a thorough day-by-day itinerary and many resources to prepare us for New Zealand. On the trip itself, she was crucial to our trip remaining on track as we were there at a very rainy time. She took point on rearranging our itinerary when some of our events were cancelled for inclement weather. The restaurant recommendation list was also phenomenal - some of our best meals were at the restaurants they recommended.

Activity Reviews
Lord of the Rings Scenic Tour (Half Day)
Lord of the Rings Scenic Tour (Half Day)
Queenstown (NZ)

We got to see so many filming locations as part of this tour. The guides made sure to calibrate their tour based on who was in attendance, so the super LOTR fan and the casual enjoyer (i.e., my husband and myself) could both appreciate and enjoy their time. They brought a flip book to show the scenes and how they were staged for the film, and Pure Glenorchy was also able to get us onto a privately owned location for the Hobbit and to get a better view of Isengaard. And of course the photo opportunity at the end was an awesome touch. It even included a break for afternoon tea in the park in Glenorchy!

Quality of Experience
Guides, Drivers and Staff
Transport
Amiki Cultural Food Tours - Kai Bites
Amiki Cultural Food Tours - Kai Bites
Christchurch

Ash was an amazing tour guide for the Kai Bites tour. She took us around to her favorite spots, taking care to point out important history, art, and buildings around Christchurch, including spots that we would not have thought to check out or would have noticed on our own. Ash made sure to point out shops that features local artisans so we could bookmark them for our own time, and when we mentioned our dinner reservation plans, she helped pick out a menu of must haves (which were, to no surprise, amazing recommendations). She clearly has a love for her work and sharing great food with others, and it was such a delight to spend the time with her, which made this a top excursion on our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Zealandia by Night
Zealandia by Night
Wellington

This was the best part of the trip as someone looking forward to the diverse bird wildlife of New Zealand. The guides were so informed and clearly passionate about their work, so the audio tour component was very informative. We were able to see little spotted kiwis in the wild, a Ruru, and multiple tuatara. And it felt more intimate as a small group walking through Zealandia after dark with provided red flashlights to be able to search the brush for wildlife.

Quality of Experience
Guides, Drivers and Staff
Crater Walk on Mount Tarawera
Crater Walk on Mount Tarawera
Rotorua

The experience of this rewarding hike was phenomenal. The guides were kind and so fun, helping take photos and explain everything you could see from the top of the crater. The skree down into the crater was the highlight, with the best part being able to go quickly at the bottom.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Feb 09, 2026

Hello Andrew & Emma,

Thank you so much for your kind words and the elaborate review. I absolutely loved working with you both for your New Zealand Holiday.

Please keep in touch. I would be delighted to see you again in our beautiful country.

Best,
Uma

So glad we went with KimKim for our honeymoon!
Indonesia | Jan 22 - Feb 2, 2026

Mary
Mary S.
San Jose, CA | Reviewed on Feb 09, 2026
We used Kimkim to plan our honeymoon to Bali and Lombok, and it was an incredible experience. Our specialist, Marc, was thoughtful, responsive, and truly understood what we wanted—romantic, relaxing, and stress-free. All three of our drivers/guides were fantastic. When I asked about making changes to the itinerary, Marc took the time to explain why it was originally planned the way it was, and I’m so glad we trusted his expertise and left everything as he designed it. The trip flowed... Read more

We used Kimkim to plan our honeymoon to Bali and Lombok, and it was an incredible experience. Our specialist, Marc, was thoughtful, responsive, and truly understood what we wanted—romantic, relaxing, and stress-free. All three of our drivers/guides were fantastic.

When I asked about making changes to the itinerary, Marc took the time to explain why it was originally planned the way it was, and I’m so glad we trusted his expertise and left everything as he designed it. The trip flowed perfectly, the accommodations were amazing, and we never had to worry about a single detail. We also got pretty lucky with the weather since it was rainy season in Indonesia, but much less crowds and I couldn’t imagine going when it’s crowded everywhere and humid!

We’re so grateful to Marc and Kimkim for creating a honeymoon we’ll never forget. We would absolutely use them again and highly recommend them to anyone planning a special trip.

Hotel Reviews
Merusaka Nusa Dua
Bali

Very nice hotel and room. We had some issues with the TV and AC in our first room, which required some elevation to management and finally requesting a new room to get fixed. The hotel itself is the nicest we stayed at. It’s also a very touristy area, so it’s very catered to western standards and safety. Also loved how close to was to the airport for the end of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qunci Villas Hotel
Senggigi

It was a great hotel overall, but the rooms could use some updates. The cleanliness was OK. A few issues with cleaning that they promptly fixed when asked. It should be noted the shower is outdoors, which is so fun but can be a bit of an issue sometimes with rainy season. There is also only a shower, no tub. The restaurants were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tejaprana Resort & Spa
Bali

Our favorite place we stayed. The cutest little villa with our own private plunge pool. The welcome drink and massages were great.

Authenticity & Character
Location
Close to ubud but far enough away from the hustle and bustle
Staff
Cleanliness & Comfort
Activity Reviews
Kecak Dance Performance
Kecak Dance Performance
Indonesia

We loved this! So unique and it was great to do the temple tour prior to the performance. Our guide was very experienced and spoke English so well. I am so glad this was a part of our itinerary.

Quality of Experience
The show was spectacular, especially at the earlier time because sunset happened during the show.
Guides, Drivers and Staff
The guide spoke really good English compared to most people in this country and he had been doing this almost 30 years!
Transport
Waterfall Exploration and Traditional Sasak Village Visit
Waterfall Exploration and Traditional Sasak Village Visit
Indonesia

The waterfall was so beautiful! It was a really cool little hike through a river and forest there. Our guide was so fun and took great photos.

Quality of Experience
Sooo worth it. Beautiful.
Food
The fried chicken was awesome, meal was authentic and fresh
Guides, Drivers and Staff
Transport
Best Beaches of Lombok
Best Beaches of Lombok
Indonesia

I’m sure the beaches are really great, unfortunately it was raining the day we had this scheduled so we got stuck in some rain storms. It’s also a little far from the resort we stayed in.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Balinese massage
Balinese massage
Indonesia
Quality of Experience
Boat trip and snorkeling around the Gilis island (Meno, Air)
Boat trip and snorkeling around the Gilis island (Meno, Air)
Indonesia

Our favorite activity- highly recommend this. We even went back to the gili islands another day because we loved it so much. So so many sea turtles!! The viewing glass upgrade to the boat was nice, but overall a speed boat would have been amazing for faster travel. Also, a nicer boat with a better area on the front to lounge would have made it perfect.

Quality of Experience
Food
Sitting on the beach to eat was awesome!
Guides, Drivers and Staff
Transport
A fast boat or nicer boat would have been ideal
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Feb 10, 2026
Thank you, Mary and John, for your words. It truly means a lot to me that you trusted me with something as special as your honeymoon. I’m happy to hear that the trip flowed perfectly and that you felt relaxed and well taken care of throughout. Bali and Lombok during the rainy season can be such a magical time. Lush landscapes, fewer crowds, and those peaceful moments that make a honeymoon even more intimate. It was a real pleasure planning this journey with both of you. Thank you again for... Read more

Thank you, Mary and John, for your words. It truly means a lot to me that you trusted me with something as special as your honeymoon.

I’m happy to hear that the trip flowed perfectly and that you felt relaxed and well taken care of throughout. Bali and Lombok during the rainy season can be such a magical time. Lush landscapes, fewer crowds, and those peaceful moments that make a honeymoon even more intimate.

It was a real pleasure planning this journey with both of you. Thank you again for traveling with us, and I would love to help you plan another unforgettable adventure in the future.

Warm regards,
Marc

Trip to remember - Italy family trip
Italy | Jun 14 - Jun 29, 2025

R
ROSITA F.
Australia | Reviewed on Feb 08, 2026
Extreme apologies for this delay
My clients were very slow with their feedback.
They were blown over with the absolutely fabulous experience it was for the whole family.
The services were great and I think the highlight was the boat trip at Amalfi
Thanks very much to Irene who was very patient and prompt with responses and helping fully, for the success of this trip. Thank you Kimkim Rosita Read more

Extreme apologies for this delay
My clients were very slow with their feedback.

They were blown over with the absolutely fabulous experience it was for the whole family.
The services were great and I think the highlight was the boat trip at Amalfi

Thanks very much to Irene who was very patient and prompt with responses and helping fully, for the success of this trip.

Thank you Kimkim

Rosita

Activity Reviews
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome
Private Capri Boat Tour from Amalfi for Fernandez Family
Private Capri Boat Tour from Amalfi for Fernandez Family
Amalfi Coast

Extremely fantastic and loved by the guests Staff were fabulous

Local transfer in Amalfi Coast
Italy
Private Val  d 'Elsa Tour for Fernandez Family
Private Val d 'Elsa Tour for Fernandez Family
Tuscany

Amazing staff and hosts

Private Val d’Orcia Tour for Fernandez Family
Private Val d’Orcia Tour for Fernandez Family
Tuscany

Excellent

Quality of Experience
Useful Information
Italy

Clients had a poir experience with the driver who asked for payment

Quality of Experience
Local specialist: Irene Lappa

Costa Rica experience
Costa Rica | Jan 31 - Feb 7, 2026

J
jennifer w.
Ashburn, VA | Reviewed on Feb 08, 2026
Using a travel agency/booking guides to plan, organize and adjust our itinerary and logistics for our trip to Costa Rica was a huge departure from our usual do it yourself travel. It was a first for us actually. So we obviously had some fears and trepidations in how it would all work out. We needn't have worried. Everyone we dealt with was professional and quick to adjust our plans as needed. From early on there were changes that had to be made. Perhaps most notable though were the... Read more

Using a travel agency/booking guides to plan, organize and adjust our itinerary and logistics for our trip to Costa Rica was a huge departure from our usual do it yourself travel. It was a first for us actually. So we obviously had some fears and trepidations in how it would all work out. We needn't have worried. Everyone we dealt with was professional and quick to adjust our plans as needed. From early on there were changes that had to be made. Perhaps most notable though were the cancellation of two of our planned and paid for activities due to weather conditions. I am very pleased those were refunded in full. The rental car seemed a little sketchy as we neared our departure day as I was unable to find much information or reviews on them but Sun Valley Rentals turned out to be a pleasure to deal with and we especially liked the pick up and drop off right at the airport. No un-nerving shuttle to deal with. The only glitz was the rep was not waiting for us when we arrived and I ended up paying a local who could see I was searching for awhile for them to call Sun Valley for me. I take the blame here though as apparently he sent us a message via Watts App which we missed. Still, he wasn't there with a sign as planned.
You really listened to what we wanted in Costa Rica and picked two perfect lodgings for us based on those wishes. We really feel we had two vacations in Costa Rica thanks to the dramatic differences between our lodges in Monteverde and Guanacaste. We experienced all the experiences we asked for, when the weather cooperated. We experienced a tropical storm and winds, rain and heavy rain our first three days there. Thanks in part to your help, we were able to salvage much of what could have been a disaster. I suppose you could suggest that folks vacationing in the cloud forest may experience significantly harsher weather conditions than expected. We had temperatures in the upper 40's (F) and winds in excess of 70mph! We took it in stride and even had some good laughs with other good natured tourists as we all admitted we had been wearing all the clothes we brought with us for three days in a row now :)
Our favorite highlights of our trip were the el tigre waterfall, tree top dining and everything about Rio Perdido, especially the thermal river and the overall complete lack of crowding (we hiked to miles without seeing anyone) and incredible privacy of our lodging.
Our planner was Gustavo and Kate assisted us while in Costa Rica.

Hotel Reviews
Río Perdido Hotel & Thermal River
La Fortuna

exceeded our expectations in every way. Perhaps the nicest lodge we've stayed at overall. The bungalows are extremely private and designed so well I found myself photographing many features of them to perhaps implement some of those ideas in my own house someday. The outdoor shower, the lava exfoliating tiles on the floor, the copper trough bathroom sink. Just wonderful. Couldn't believe the privacy we had in everything we did. Had the thermal river to ourselves, the hiking paths to ourselves and even the restaurant almost to ourselves. So much so that I questioned if they were perhaps not very booked and was stunned to hear they were at 100%.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

Very personal intimate experience, especially with the staff. Excellent food choices and quality. Loved the fireplace! Property is impeccably maintained and offers nice hiking, bird watching and other amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Treetop Dining Experience with Wine Pairing
Private Treetop Dining Experience with Wine Pairing
Monteverde

One of the best dining experiences I've ever had. The waiter was a true professional who really added to the experience. Not only did we enjoy 9 gourmet foods and wines but we learned a lot about the country. The setting was as unique and beautiful as the photos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

I'm not usually much into such planned and organized activities as this but figured when in Rome. I've done hanging bridges and ziplines before so expected about the same. I was wrong. The Hanging bridges put you in or above the canopy which is other- worldly and a must see in Costa Rica. The ziplines are very fast and with the clouds present gave us the experience of plunging into a fog bank! Exciting and un-nerving at the same time.

Quality of Experience
Guides, Drivers and Staff
Transport
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

Good description overall. Swimming on this hike should not always be expected. We had 4 layers, raingear and muddy boots on. Horseback ride was cool!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

A wonderful 2 week trip
Morocco | Jan 17 - Jan 30, 2026

S
Sonja R.
Newark, NJ | Reviewed on Feb 08, 2026
We went on this trip rather last minute after other travel plans fell through. Thanks to Majid everything came together beautifully within a week. He created a truly memorable vacation for us. During the trip Majid was always available to change things around and check in on us. The highlight of the trip? Our driver Yussef! If you are spending hours with somebody in a car you better feel comfortable with that person. Yussef was a great driver (I tend to get car sick and even in the mountains... Read more

We went on this trip rather last minute after other travel plans fell through. Thanks to Majid everything came together beautifully within a week. He created a truly memorable vacation for us. During the trip Majid was always available to change things around and check in on us. The highlight of the trip? Our driver Yussef! If you are spending hours with somebody in a car you better feel comfortable with that person. Yussef was a great driver (I tend to get car sick and even in the mountains I was fine!). He was super punctual, reliable, entertaining, and genuinely friendly. He waited for us while we had dinner to drive us to the hotel, brought us to places that weren't even mentioned in the itinerary and always kept his good humor even when the weather and traffic were awful. I highly recommend him to anybody planning a trip to Morocco.
We saw a lot on this trip - Casablanca, Rabat, Chefchaouen, Volublis, Meknes, Fes, Merzouga, Dades Gorge, Boumaine Dades, Ait Benhaddou, Marrakesh, Essaouira and every place was a wonderful experience and I am glad we didn't skip any place because of the sometimes long drives. Besides the cities it was the cultural experiences and guides that made this trip extra special.

Hotel Reviews
Hotel Odyssee Center
Casablanca

This was such a let down as the last hotel of our trip. I almost thought of checking out and going somewhere else. The place is plain dirty. Hair and crumbs everywhere. Stains on the carpets. I don't know when someone last wiped down the surfaces because there were spills and gooey marks on everything. The breakfast room wasn't clean either. Total disaster. The staff was nice enough but the hotel itself can not be recommended at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything could be improved.
Riad Chbanate
Essaouira

Charming Riad, beautifully designed. Staff was super friendly and enthusiastic, trying to make us comfortable. The room felt like the honeymoon suite with large bathtub and rose petals everywhere. The dinner was very good - you have to order an hour before you would like to eat which is the case in many riads. We had a drink by the fireplace before dinner and the young man serving us was rearranging the furniture to make us more comfortable.

Authenticity & Character
very beautiful space
Location
easy walking distance to everything
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Actually we were upgraded to the Maison Arabe so I can't review Elegancia Riad. The Maison Arabe was wonderful! The room was very spacious as was the enormous bathroom. Great amenities. The breakfast had a lot of great choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Nice hotel with very friendly, motivated staff that tries to do things a little differently. We were welcomed with a delicious herbal infusion instead of the traditional mint tea and the dinner was more of a fusion experience then classic Moroccan cuisine which was a nice change.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Glamping in the desert? This is the place to go. The tents are like hotel rooms with comfy bed, small sitting area, and bathroom. They even provide short djellaba which was appreciated in the cool evening. They provide dinner and breakfast in a beautiful dining room with fire place. Staff makes music around the fire pit in the evening. Only thing to improve could be the quality of the meat in the main course.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
RIAD VILLA AMOOD
Merzouga

This hotel was so beautiful! I would have loved to stay here longer. Beautiful pool area, cozy dining area and very pretty rooms. Stars in the ceiling of the shower! Birds chirping in the morning. The included multi course dinner definitely exceeded my expectations!

Authenticity & Character
beautiful decor/ interior
Location
You can walk to the sand dunes.
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

Nice hotel covered in traditional decorations. The young man seemingly running the place almost by himself was very kind and enthusiastic - always ready to offer us tea.

Authenticity & Character
Every inch is covered in traditional decoration!
Location
A little far from the main market area if you want to walk.
Staff
The main/only staff member we encountered was super nice.
Cleanliness & Comfort
The room would benefit from some updates - it just looks tired. The linens and towels are grey, the carpets worn and the bathroom needs some updates too.
Lina Ryad & Spa
Chefchaouen

Stylish hotel in the middle of town. The decor is white and blue which matches the city. There is a beautiful roof terrace with great views of the town and surrounding hills. Food is very good - breakfast and dinner. Loved the milk pastilla!

Authenticity & Character
More modern variation of the traditional riad.
Location
In the middle of everything
Staff
very accommodating
Cleanliness & Comfort
Riad Kalaa
Rabat

Lovely hotel with nice decor and roof top swimming pool. The food is very good and the staff very friendly. We asked the waiter at breakfast about one of the traditional breads and he brought the cook from the kitchen to tell us about it!

Authenticity & Character
Location
very close to Souk and Kasbah
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

Essaouira is very small and easy to navigate so you don't really need a guide. Our guide was very nice but the information was rather limited and I felt like I had to ask questions. I wished there would have been more story telling.

Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Guide was nice and informative. Would have enjoyed more story telling about the city.

Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

It was really nice to have the opportunity to be in someone's home, talk with a local family about their lives, and gain insights into the country one would not get as a mere tourist. The home cooked food was also delicious!

Quality of Experience
Food
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis

Having a guide at Volubilis is a good idea so the ruins come "alive". Also we probably would have missed some of the beautiful mosaics without the guide pointing them out.

Fes Dinner & Show
Fes Dinner & Show
Morocco

The space is beautiful and the food surprisingly good! The line up consisted of 6 different acts - musicians, belly dancers, and a magician. Little touristy but fun. Staff was very nice.

Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

Guide provided insights in history of town and pointed out things/places we would not have noticed which made the walk more interesting than just looking at the beautiful blue houses.

A half day trip to  Casablanca and guided vist to Hassan 2 Mosque
A half day trip to Casablanca and guided vist to Hassan 2 Mosque
Rabat

Beautiful mosque that is definitely a must visit.

Quality of Experience
Local specialist: Majid Mrabti

Great trip, great guides, all the transfers a...
Argentina | Jan 12 - Jan 30, 2026

B
Brian O.
Seattle, WA | Reviewed on Feb 08, 2026
Great trip, great guides, all the transfers and meet-ups worked out perfectly! Read more

Great trip, great guides, all the transfers and meet-ups worked out perfectly!

Hotel Review
Hotel Eco Boutique Bidasoa
Santiago

Great restaurant!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Feb 09, 2026

Hola Brian & Susan!
Thank you so much for your kind words! It was truly a pleasure having you as our guests in Argentina. We’re very happy to hear that everything worked out smoothly and that you enjoyed the trip. The photos you shared are beautiful; it’s clear you had an amazing time, especially in Iguazú and El Chaltén. We hope to welcome you back again in the future!

We had a wonderful experience!
Morocco | Jan 14 - Jan 23, 2026

Druscilla
Druscilla D.
Neenah, WI | Reviewed on Feb 08, 2026

We had a wonderful experience! And especially appreciated the seamless support in country from wonderful tour guides and staff in our various accommodations to our amazing driver, Mo. this was our second trip arranged by Kim Kim and we felt (again) that we were in capable good hands and the choices in accommodation and activities matched our expectations.

Local specialist: Nihad Hammi

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