Kimkim Trip Reviews

The guides were all excellent and knowledgeable. It was a good mix of culture, adventure, and food experiences. We particularly liked the flower experience in Saint Elena and the and La Minorista fruit market tasting.. We also loved the height through Tyrona and the tubing experienced on the Don Diego river. The cooking class was also a true highlight learning about Colombian cuisine.. enou

Throughout the booking process, the website was very glitchy, it was very difficult for me to download documents, and I had several failed attempts to pay for the trip. At every step of the way, the website itself didn’t work. It was a technical problem.

Once we were on the trip, everything was fantastic. All of our local guides were energetic and informative, and took excellent care of us meeting our every need.

We have traveled to over 30 countries with a variety of different planning services and this was among if not the worst. The planning almost could not have been worse. We very thoughtfully filled out all of the requested intake forms and what we got back was a far cry from what we clearly requested. It took far too many back and forth communications, two phone calls (Zoom would have been much more productive, but we were told it wasn’t available) and even a call with Kimkim’s management. Even after all of the communication, there were several missed details:

1. The trip was scheduled for the wrong year. After paying the deposit, we noticed that the date had somehow been changed to 2026! This was after many of the conversations mentioned above where we were very clear about our anticipated dates. We even went back to review email communications to see if somehow we had made a mistake and we had been clear about dates on our end.

2. They couldn’t manage to book the hotels we requested. We were told they didn’t have relationships with them and when they finally agreed to get pricing on them, the prices were much higher than we could get on Amex, so we ended up booking the hotels on our own.

3. Inaccuracies and missed details in our daily itinerary coupled with a very difficult to navigate itinerary format. Additionally there were a number of activities listed in our itinerary that were simply closed on the days we were scheduled. And these were not spontaneous closures. It was more like being scheduled to go to a museum on a certain day when that museum is always closed on that day. Simple research on the part of the planner would have revealed some of these issues.

4. They failed to book seats for one leg of our intra-country fight, which resulted in our having to sit at the very back of a large plane and not together. We only realized this when we went to check in for our flight. When asked about it, Jessica failed to take accountability for this oversight. Had we not realized the mistake upon checking into the flight, we may have been left without seats on a packed flight.

5. Guides- We had spotty guide experiences- having three guides in our three different locations. Our first guide was fine. Our second guide was poor. Our third guide was excellent. We had a variety of issues from significant language barriers, poor itinerary organization, lack of knowledge on basic site information, and mediocre guide-chosen food.

Hotel Reviews

RYSE, Autograph Collection by Marriott

Authenticity & Character

Location

Staff

Cleanliness & Comfort

JW Marriott Jeju Resort & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

SIGNIEL BUSAN

Busan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Four Seasons Hotel Seoul

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jeju Island UNESCO Day Tour (East Course)

Jeju Island

Best guide of our trip. Clover was engaging, knowledgeable and so thoughtful in her planning and execution. We loved our day with her in Jeju. The driver, however, was awful. His NYC taxi driver style on the pedal was horrific including harsh accelerating and braking. He either went far below the speed limit or drove like a race car driver on twisty backroads.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Haedong Yonggungsa, Blue Line Train, Busan X the Sky

Busan

Activities were good and adjusted that day based on our preferences, but the guide continued to show lack of knowledge about the places we were going and required prompting for any meaningful information or explainations.

Quality of Experience

Guides, Drivers and Staff

Transport

Gyeongju Yangdong Folk Village Traditional Experience

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Big disconnect / language barrier with the guide that made the experience less than ideal

Transport

Special luggage vehicle was promised by KimKim, but wasn’t sent, so we were crammed in the van together with our luggage for the long rides.

Seoul Christmas Day

Seoul

Full Day Korean DMZ Tour

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Old and New Capital: Seoul

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Peru absolutely exceeded expectations.

From the beginning, Shawna was a fantastic partner in helping us plan the best itinerary for our family. She answered all our questions quickly and thoroughly, providing excellent guidance as we weighed different options. She helped us create a balanced itinerary filled with unique, authentic experiences.

While all our guides were terrific, Abel - our guide in Cusco and the Sacred Valley - was in a category of his own. He went above and beyond, helping us navigate unexpected flight issues and some altitude sickness our daughter experienced when we first arrived in Cusco. He was incredibly knowledgeable about Inca and Quechua society and was able to explain things in an accessible that engaged our kids and got them excited about the history. He truly made our trip special.

From the food tour in Lima, to the dune buggy adventure in the Paracas desert, to exploring Ollyantaytambo and Machu Picchu, to visiting the local Cusco markets and cooking authentic Peruvian cuisine with a chef at her restaurant, it was an unforgettable vacation. I highly recommend Peruvian Soul.

Hotel Review

Antigua Casona San Blas

Cusco

Beautiful hotel with unique architecture. Terrific restaurant and bar. And the hot water bottles in our bed at night was such s treat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning Visit to Ollantaytambo

Peru

Abel was an amazing guide. He taught us all about the history and importance of Ollantaytambo and was very engaging.

Quality of Experience

Guides, Drivers and Staff

Abel is incredibly knowledgeable and helped us really understand the Quequan people.

Transport

Andean Textiles at Misminay Community, lunch, hike to Moray & visit Maras

Peru

One of the highlights of our trip! The people were so kind and genuinely seemed interested in sharing more about how they make the textiles. Lunch was delicious!

Quality of Experience

Food

One of our favorite food experiences!

Guides, Drivers and Staff

Transport

Sandboarding at Paracas Desert

Paracas

So. Much. Fun. Our kids (ages 24 and 11) had a blast!

Quality of Experience

Guides, Drivers and Staff

Transport

Art and Local Cuisine in Bohemian Barranco

Lima

Blanca was a terrific guide! She brought us to an amazing market to start our day which helped us better understand the fruits and vegetables we would later see in the dishes we tried. From chocolate tasting to ceviche to classic lomo saltado - and ice cream to cap it all off! - the food was delicious. Highly recommend!

Quality of Experience

Blanca was knowledgeable and very friendly.

Food

Absolutely perfect way to try Peruvian classics. Great start to our trip

Guides, Drivers and Staff

Transport

I was in Cambodia for 8-9 days in late Nov/early Dec 25 and used Steve and his team to have a fully guided trip. I had three great guides and two drivers. All of the the guides and drivers were all accommodating, courteous, fun to be with and always on time. I stayed in a great hotel in Phnom Penh, I was on the third floor overlooking the pool. Breakfast was always good and they staff were friendly. I had a fun time going around PP with the guide who was very knowledgable about all the sites we visited. Next was a car ride from PP to Battambang, this driver was with me for the remaining days. He was a skilled driver which is what you want on the roads of Cambodia! My guide on this portion was also very knowledgable and if I had any unusual questions or requests he went out of his way to help me find the answers. Battambang is a charming town on the river - this was another great hotel (except for the nightly Karaoke at a nearby bar but I think that was beyond the hotel's control) the food here was okay but not my favorite. Again, the wait staff were attentive and helpful. My final leg of the journey was Siem Reap where I stayed in my favorite hotel. The location wasn't great (I felt a little isolated) but here is where Steve and his team really came through for me - I was walloped with "traveler's sickness" and Steve coordinated with my third guide, Dara, on which clinic to go to as well as which pharmacy to go to (apparently some are more reputable than others). Dara (guide) and the driver (Mr Ya) were so accommodating, they rearranged my schedule so while I was down a day, I was able to do most of what I had planned in Siem Reap, they were constantly asking how I was feeling and just looking out for me. The staff at my hotel were amazing, bringing me ginger tea and asking about my well being - at one point someone at the hotel found a thermometer for me, just wonderful caring people everywhere I went. As a solo female traveler, I always felt safe where ever I went and never felt like I stumbled in an "iffy" area the entire time.
I would definitely recommend Steve and his team of guides. When I go back to Cambodia, I will definitely use his team again. I asked to be in non-touristy hotels which he made happen, while I did the typical tourist activities (temples, pagodas, the killing fields etc.) it was always personalized to me and what I wanted to see and do. The activities were well thought out and all were fun. I really loved the circus in Siem Reap and of course the temples were an incredible experience. The pacing was nice with being out for several hours, then returning to the hotel for an hour or two then heading back out again. I thoroughly enjoyed the trip as well as my accommodations and guides.

My family group of 15 just got back from a week in Peru. We met with our tour guide Alexandra Toledo in Cusco, She took us to view Pisac while on our way to Aranwa Hotel in Sacred Valley. From there we toured Chinchero, Moray, Maras and then to Aguas Calientes via Peru Rail Vistadome. Machu Picchu was the most magical experience. The beauty of the mountains is breathtaking. We spent our last two days back in Cusco before flying back to Lima, visiting the beautiful city squares, markets and Saqsaywamam. The experience with kimkim.com was really great. They were super accommodating and patient with us. Our guide Alexandra felt like part of the family!! !!!!FIVE STARS!!!!

Hotel Reviews

Hilton Garden Inn Cusco

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gringo Bill's Boutique Hotel

Aguas Calientes, Machu Picchu

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aranwa Sacred Valley

Urubamba

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pullman Lima Miraflores

Miraflores, Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Cusco City Tour & San Pedro Market

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Machu Picchu Tour (Private Guided Tour) AM

Aguas Calientes/ Machu Picchu

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private tour to Chinchero, Moray, Maras & Observaroty Train to Aguas Calientes

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Flight from {{start_location}} to Cusco & Private tour to The Sacred Valley

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

One of most memorable vacations that my family and I have had, thanks to Mery Morelli and her team, notably, Luciana Franchi.

Mery supported me through the process of planning our travels in Patagonia, providing necessary information and options to customize the trip based on our likes and dislikes. The process entailed several iterations from my side but Mery was extremely patient and worked with me to finalize the itinerary. Once the itinerary was confirmed, Luciana helped with several logistics related details and even with last minutes adds to the itinerary (Buenos Aires Tango Show and Santiago City Tour).

Everything worked like clockwork! The team tracked our flights, sent us alerts, and were there to pick up us up at the airports. Everyone we interacted with was professional, pleasant, and had showed a passion for what they do. Our travel guides (Natalia, Romina, and Paulina) were super knowledgeable and ensured we got the most out of the tours.

Altogether, an exceptional experience and I highly recommend this team for anyone planning a trip to South America.

Our trip to Morocco was marvelous on all counts--seriously! This was in large part due to the communication with the local travel specialist, Nihad, who planned the trip exactly according to our preferences, and the remarkable warmth, dependability and excellent communication with our driver, Ahmed, who was with us for 12 days. The kimkim site requires an extensive questionaire to be completed, which was very helpful in understanding how/what we wanted from our trip. We wanted to learn about the history, culture, food, and local customs. We wanted to go to multiple large cities and small towns (Rabat, Tangier, Chefchaouen, Fes, and Marrakesh), and also see the Atlas mountains, the Sahara Desert, and local villages. Thanks to kimkim, Nihad, and our fantastic driver, Ahmed, we got to do all of that.

Ahmed was very responsible and kept up with potential weather concerns. As we we were about to go through the mountains, there was a lot of snow. Ahmed rerouted us, and while we forwent a couple of stops (to Ifrane, for one), we still had a breathtaking drive, and several informative stops along the way. We went to an incredible fossil museum where Ahmed had arranged a very informative and eye opening tour with a paleontologist, a local visit to Tinghir, where another local contact of Ahmed, Abdullah, we met a teacher and her family living in a village that was largely abandoned, but where no money changed hands and we learned about the local crops (palm dates, alfalfa, and other plants) that villagers tended collectively. One more crucial detail: Ahmed introduced us to a whole range of Saharan music, Amazigh musicians, and Gnaoua music--these were great soundtracks on our multiple days of long drives throughout the country.

We stayed exclusively in riads along the way. All of the riads were beautiful, some of them intricately renovated. We had great private rooms with excellent hot functioning showers. The hotel staff was, without fail, warm and welcoming--in every riad. Our breakfasts in each riad were excellent. In places where dinner would be hard to obtain, dinner had already arranged as part of the tour--another detail taken care of through kimkim. The one place where our riad was a bit uncomfortable was in Marrakesh (but the hotel staff and food were excellent!), The Riad La Croix Berbere Deluxe was billed as a suite, but it was a room with a connecting bridge that looked into our neighbors' room and their "living area". It was very noisy, because if the neighbors were in their living area and talking, we could see them and hear them. The "suite" was not private, unless you shut yourself in the bedroom, which was so small there was no room for luggage. I would recommend that this riad not be used in the future (again, though, the staff was marvelous).

In conclusion, we had a fantastic trip and will definitely use kimkim in the future. This was our first experience with kimkim and, having used the service once, we feel more comfortable in crafting our next adventure with this company. The cost of this trip was more than worth it--to be relieved of planning, and to be taken care of so well.

My friend and I had the MOST AMAZING London/Paris adventure that was organized by Kate on the kimkim platform. We went in September 2025 and still talk about this trip daily. We are planning our 2026 adventure with her now!

We just returned from our 7-day Morocco trip. We had a wonderful time. All of the arrangements went very smoothly despite a short-notice reschedule of a couple excursions due to weather disruptions, which is an absolute credit to KimKim and the supporting tour companies (especially Original Travels). Our driver, Hamza, was incredibly punctual and got us everywhere we needed to be and expertly navigated us through the pure chaos that is Moroccan traffic. The hotels and Riads we stayed in were comfortable and accommodating.

Our individual tour guides were each friendly and took us through the locales while giving a rich history of the sites. The guides for the Roman ruins at Volubilis and Fez Medina were standouts and the hot air balloon ride was the absolute highlight of the trip. Our trek into the Imlil Valley was a lovely way to end the trip and the food served by the Berber family that was kind enough to host us was delicious, enhanced further by the wonderful view of the valley from their home.

The one area that could have been better (maybe) was in the planning stage. Our itinerary necessitated fairly long drives on many of the days and it might have been helpful for KimKim to have provided more recommendations within the itinerary to perhaps minimize that further. That said, the itinerary checked off a large swath of the experiences we wanted to have in the relatively short duration of the trip, so it may have been the best one for us. Regardless, the countryside was quite beautiful and our driver Hamza made the journey comfortable.

Thank you again for the wonderful experience!

Hotel Review

Riad Bayti

Marrakech

Don't let the location fool you! Despite its specific location on what felt to be a very deserted alley, further complicated by Apple Maps' inaccuracy on how to get to it (Google Maps knows the correct location and will get you there, so use it instead), it was a very comfortable stay and very central to the heart of Marrakech. It made for a great home base from which to explore the market and maze of alleyways. The staff was extremely friendly and accommodating!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family

Marrakesh

A lovely little hike to a waterfall and then onward (upward) to the village for a delicious lunch overlooking the valley, offering yet another taste of the variety of terrain and culture that Morocco offers (especially in late December...solid Tibetan vibes at play). The one element that didn't quite meet our expectation, though not specifically a negative, was that we didn't actually each lunch with anyone from the family hosting it. The food was very delicious and the setting on the house terrace was comfortable with fantastic views, but we were a little bummed to not have the opportunity to talk more with the family hosting us. Nonetheless, it was still a very positive experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes

Morocco

The Roman ruins at Volubilis were an absolute highlight of the trip. Our guide was excellent and provided a colorful history of the site.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver Abdellatif (Abdul) was exceptional - a wonderful resource and super flexible. We would not have enjoyed the trip nearly as much without his knowledge and skills. A huge asset! During our trip, we visited much of the country -rural areas as well as cities and the desert. Given the time of year, I do wish we had a bit more information about accommodations prior to arrival. A couple of the riads were very cold and we may have opted to stay outisde the medina in a few instances. In country communication with the KimKim representative was challenging at times - missed calls, lack of understanding. We figured it out but it was not seamless. Local guides were always courteous and friendly. A couple of negatives about tours: in several instances we stopped at specific merchants where we felt pressure to purchase their wares; the food tour in Marrakesh had several sketchy 'stops.' If foreigners are on a food tour, the stops should be vetted ahead of time for cleanliness standards. Lastly, on the night before our early flight, I would have preferred to stay in a hotel outside the medina. We spent the majority of our last day traveling to Marrakesh and transferring ourselves to the riad due to the city congestion. In general, Morocco is a fabulous country with very warm and welcoming people.

Hotel Reviews

Riad Chergui

Marrakech

Friendly staff. Chilly rooms in winter; would probably be nice in the heat of summer. Steep, narrow steps to rooms. Center courtyad with pool. Traditional family-style breakfast. Rooms are dimly lit with limited outlets - so you can charge your phone or have the light on.

Authenticity & Character

Traditional riad.

Location

Good location for exploring the medina.

Staff

Friendly efficient staff.

Cleanliness & Comfort

Rooms were clean but very chilly.

Dar El Kébira

Rabat

Riad was clean and staff friendly. Challenging to find this riad in the Medina. Long walk for those with mobility issues. Narrow, steep steps for breakfast (served on roof terrace).

Authenticity & Character

Traditional breakfast

Location

Located deep in the medina; challenging to find.

Staff

Friendly, helpful staff.

Cleanliness & Comfort

Clean rooms.

Riad Ksar Ighnda

Ait Benhaddou

Beautiful, large riad. Exceptional grounds and attentive staff. We enjoyed massages in the spa. Dinner buffet was tasty and a wide variety of items. Bar served alcohol and was a cozy spot to hang out. Wish we had another night to fully experience this riad!

Authenticity & Character

Very large; felt more like a hotel.

Location

Located near the desert. Need transportation to explore anything outside the hotel.

Staff

Friendly, attentive staff.

Cleanliness & Comfort

Very clean, rooms were warm.

Riad El Yacout

Fès

Fabulous staff; very clean. Rooms are nice sized. Excellent traditional Moroccan breakfast. We had dinner there one evening and it was also very tasty. Larger riad so the feel is more like a hotel. Laundry service available and always a staff member to help if you need something.

Authenticity & Character

Center courtyard (enclosed). Dinner and breakfast served here.

Location

Great location in the Medina.

Staff

Incredible friendly, super attentive and kind.

Cleanliness & Comfort

Very clean, large rooms.

Riad Azzar

Marrakesh

Positives: Very clean. High quality linens and towels. Rooftop with chaise lounges for enjoying the sun. Very friendly staff. We departed before breakfast so no comment on food. Negatives: Rooms were very cold. We arrived for check-in at 2 pm and hoped to have dinner at the riad. Lots of advertisement on the riad site about their delicious dinners. We were informed that the request for dinner must be made 'earlier.' I would suggest that be communicated to guests before their arrival. Also, the rooms all had the faint scent of dirty water - perhaps how the linens are washed or maybe just dampness?

Authenticity & Character

Small riad (6 rooms); nice center pool/courtyard.

Location

Located in the medina.

Staff

Very friendly.

Cleanliness & Comfort

Very clean.

Riad Madu Desert Camps

Merzouga

Really fun overnight experience! Fireside entertainment after dinner was super fun. Dinner served family style - mix of Moroccan foods. Tents were warm and comfortable, despite the cold. Hot water was inconsistent, but for one night it was do-able. Camel trek to camp was a unique experience!

Authenticity & Character

Location

Staff

Super friendly, fun and attentive!

Cleanliness & Comfort

Sheets a bit sandy but it is the desert!

Activity Reviews

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Long travel day but with several stops. Interesting to see the varied geography.

Transfer from Rabat to Marrakech

Morocco

Abdul is an excellent driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour in Rabat

Morocco

Our guide was super friendly with a great sense of humor. We enjoyed seeing the majority of sites around the city - palace, kasbah, mausoleum, historical tidbits. A nice change from walking through medinas.

Quality of Experience

Great guide, interesting & varied sites around Rabat.

Guides, Drivers and Staff

Transport

Abdul is amazing!

Guided Tour in Fes

Fes

Really interesting tour of Fes - artisans, weaving demonstration, tannery and sites within the medina.

Quality of Experience

Guides, Drivers and Staff

Guided Tour in Marrakech

Marrakesh

Good tour of Marrakech highlights. We definitely felt pressure to purchase from the shops our guide visited.

Quality of Experience

Guides, Drivers and Staff

Food Tour & Local Gastronomy

Morocco

This evening tour was a lot of fun to see the medina/market in the evening. Many stops on this tour so go hungry! My one concern is that the stops need to be vetted for health practices. 2/4 in our party experienced serious stomach issues following this tour. There were a couple of stops with very sketchy food preparation standards. The visit to the spice shop was excellent. We really enjoyed learning about the various spices and uses.

Quality of Experience

Better vetting of the stops -street food is always questionable for foreigners but please select options with some level of health practices in food preparation.

Guides, Drivers and Staff

Day Trip to Meknes & the Roman Ruins of Volubilis

Fes

This was a highlight of our trip - Volubilis is an amazing site. Despite poor weather (cold and rainy), it was an incredible place to visit. The guides at Volubilis and Meknes were both wonderful. We thoroughly enjoyed this day. Having visited Roman ruin sites throughout the world, the level of intact mosaics was exceptional.

Quality of Experience

Guides, Drivers and Staff

Great guides in both Volubilis and Meknes

Transport

Abdul is amazing!

The purpose of my trip was aurora photography hunting in small group (5-6 people). I expect the local specialist can arrange as I have explained at the beginning. In fact she arranged 2 (two) session aurora chasing which very similar and it's not a photography session. It's just for tourist who want to see aurora. However, to be fair, the hotel was good, other excursions also good, apart of sudden cancelation of an excursion from the operator.

Leo was extremely helpful and truly listened to our needs and wants for our trip to the Philippines. He was very knowledgeable and always responded quickly to my questions. The hotels Leo chose for us were beautiful and perfectly suited to our preferences.

When we arrived in Manila, we spent one day on our own. The next day, our tour guide Ana and her husband John picked us up for a canoeing trip and then dropped us off at Planet Dive Resort. The resort was beautiful, and we spent two wonderful nights in Anilao. Ana and John later picked us up and drove us back to Manila. They were amazing hosts—kind, attentive, and they took great care of us throughout the trip.

Ana continued to stay in touch during our visit, which was incredibly helpful and reassuring. Overall, we had a fantastic experience.

We would highly recommend KimKim to anyone looking for help planning a trip to the Philippines or anywhere else in the world.

Activity Reviews

Island hopping in Boracay

Boracay

Celcine, was wonderful. She took us to crystal cove and then snorkeling. It was a fun day.

Quality of Experience

Guides, Drivers and Staff

Transport

Taal Town, Tagaytay and Taal Volcano

Philippines

This excursion was interesting in Taal, but we were unable to go to the volcano because it is active. John and Ana did make a few stops so we could get a better look.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Sailing in Boracay

Boracay

This was a highlight of our trip. We all enjoyed this fun sunset sailboat trip. It was not what we expected, but it was 100 times better than what we expected.

Quality of Experience

Guides, Drivers and Staff

Transport

Anilao Snorkeling Day Tour

Anilao, Batangas

Alan our tour guide was wonderful. He knew I didn’t swim very well so he let hold onto the life preserver and took me around to see all the fish and coral. On our last snorkeling stop he led my husband and daughter to see multiple sea turtles.

Quality of Experience

Guides, Drivers and Staff

Alan

Transport

Pagsanjan Falls Day Tour

Anilao, Batangas

This excursion was wonderful and one of our favorite memories. It was relaxing and peaceful along the river. The waterfalls were beautiful. Our tour guide was very friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

Moonika was wonderful to work with in planning a family trip for 10 to Finnish Lapland. She was so responsive through the process and during our trip. We packed so much into our days: overnight Santa Express from Helsinki to Rovaniemi, Santa’s village, a magical reindeer ride, ice fishing, snowmobiling, husky dog sledding (everybody’s favorite!)…and on our last night in the Arctic Snow Hotel the northern lights put on a nice display! The most impressive thing about having Moonika’a help was the pre-scheduling of larger vehicle transportation for our group to every activity. No hitches along the way, and detailed, stress free planning made this such a delightful vacation!

Francisco helped us design our perfect trip to Patagonia and Atacoma. He gave us options for various tours and recommended the must see sites at each location. It was patient and worked through multiple relations as we find tuned the number of days in each part of the trip. Once we picked exactly what he wanted to do, he arranged all of the hotels, tours, transfers, and in country flights. Everything went flawlessly minus one hiccup with a tour in Santiago but kimkim immediately found us another option that worked out even better.

Highly recommend kimkim and Francisco. Their website allows them to communicate very effectively and we received the information we needed for the next day every evening. We didn’t have to spend any time hunting for tickets, boarding passes, etc.

Finally, the hotels were great and very comfortable.

Hotel Reviews

Hotel Las Dunas

El Calafate

The most beautiful view you could imagine. The hotel, like most hotels in the town, or a little further from the center then you might expect but it was not at all inconvenient. We walked in several times but also there are taxis. Property isn’t fancy but it is clean, family friendly, and perfect for a trip to Patagonia. Highly recommend!

Location

The view of the lake is incredibe

Staff

Very friendly!!

Hotel La Casa de Don Tomás

San Pedro de Atacama

Excellent hotel! 7 minute walk to town with a pool and clean modern rooms. The buffet breakfast was really good and dinner options were delicious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean rooms and good housekeeping

Activity Review

Glacier Perito Moreno + Navigation

El Calafate

This is an absolute must. The overall experience is fantastic. The boat is clean with great Internet service and the views are unbelievable. They take you to a restaurant in the park for lunch and bring you right up to the glaciers. The trip from town is surprisingly short so it does not become a very long day.

Quality of Experience

Guides, Drivers and Staff

Transport

Fantastic trip to Guatemala. I wanted to go to three areas of the country: Antigua, Lake Atitlan, and Tikal National Park. I also used Guatemala City to be able to use the airport easily when going to Flores. Everything went really well. There were many different trips within Guatemala that needed to be taken and every time the driver was right on time ready to go when we were ready to go. I even decided to plan the Tikal portion on my own and Catherine was just fine to work with my desires. My wife and I felt safe and secure the entire trip.

Hotel Reviews

Porta Hotel del Lago

Panajachel, Sololá

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Not sure why they close the pool and weight room at 8 PM

Hotel Posada de Don Rodrigo

Antigua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

I just didn't like how there really wasn't a way to open a window at night

Activity Reviews

Welcome to Guatemala

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Villages Around Lake Atitlán by Boat

Guatemala

I think if I was given the option I would have elected for a private boat tour of the lake.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic adventure with in Vietnam. The itinerary was definitely a good mix of city and rural, which matched our love of nature and adventure—caves, forests, mangroves, diving, hiking, and plenty of moving parts, all handled smoothly. Even when real travel moments popped up, we felt supported and well looked after. Highly recommend for a well-planned, authentic Vietnam experience.
The things I would do differently is to have less flying every couple of days and less city time. If there was a direct flight from Dong Hoi to Con Asia and we did the tours from Ho chi min at the beginning or the end of the trip. The guide were very accommodating and helpful in Phong Nha & went above and beyond to accommodate and support us. Our guide in Ho Chi Minh was okay but wouldn’t recommend,.
You were supportive, communicative and throughout and we appreciate all of your hard work.

Oli was great in preparing the detailed plan for the trip. He chose great places to visits and look at the best views that Iceland has to offer. We were very happy with our local guide/driver, Erla, as well. She was very knowledgeable about the history of Iceland and had many great conversations during the trip.
Many folkd including out family of four were very excited to see the Northen lights but ofcourse it is very weather dependent and we were not luck to see the lights but Iceland is amazing and offers many more things. Overall we were very happy with KimKim, Oli and Erla.
Tip -- Please check various websites/Apps to maximize of your chances to see the Northen lights and also buty insurance to the trip. When the time comes near and you find that it would be raining and Solar activities are low, you can reschdule the trip for the later time.

Hotel Reviews

Iceland Parliament Hotel, Curio Collection By Hilton

Reykjavík

Good place to stay. Everything close by. Walking distance. Great Breakfast. Enjoyed overall.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Búðir

Búðir

Fanstastic Hotel, Good CHaracter. Excellent breakfast. Good Lcoation. Best place to see Northern Lights due to Darkness and no light pollution.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Loa

Relatively new Hotel. --- Great Rooms -- Ok breakfast -- Dark behind the Hotel to see the Northen Lights -- Still new so they are figuring out things. -- Need coat hanging place, Drying place and need more hooks in bathroom to put towel etc.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Black Beach Suites

Vik I Myrdal

- Good floorpan, closer to beach and dark at night to see the Northen lights. - No breakfast - No Restaurant - Poor customer service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vatnshellir Lava Cave Experience

Snæfellsnes Peninsula

Quality of Experience

Guides, Drivers and Staff

Transport

Laugarás Lagoon - Lerki

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Breiðamerkurjökull Ice Cave Small Group Adventure

Iceland

Excellent ! Guide, Siggi, was top-notch.

Quality of Experience

Guides, Drivers and Staff

Transport

We would like to take the time in a week to write a fabulous review for the team we encountered, but in the meantime, 10 stars for Paul Cisneros, our Travel Advisor! He didn't leave any stone unturned. The beauty and fun of our experience was setup and managed every step of the way by Paul. Give us a week and we'll send you more information. Thank you!!

We had an amazing vacation to Greece. Erica worked with our budget to be able to provide the most amount of experiences and excursions to do. We absolutely loved the cooking class in Paros. The photo shoot in Santorini gave us photos that will cherish her lifetime.

Activity Reviews

Acropolis Beat-the-Crowds Discovery Walk

Athens

This was a great experience. We learned a lot about the history. The tour was the perfect amount of time not too long, not too short.

Greek Cooking Class on a Traditional Farm

Paros

The experience was incredible! Starting with picking the vegetables in the garden to cutting them and making our own Greek salad. The food was absolutely exceptional!

Quality of Experience

No o

Food

Guides, Drivers and Staff

Transport