Kimkim Trip Reviews

4.8
Based on 19,672 ratings
Read 19,672 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I can't recommend Kim Kim enough!!
Morocco | Mar 8 - Mar 14, 2026

C
Christy L.
Ashburn, VA | Reviewed on Mar 26, 2026
I can't recommend Kim Kim enough!! Khawla was an amazing trip planner! Our guides were all great and the patience that Khawla showed while I was trying to plan (and change) our trip was wonderful. She always responded quickly - even with the time delay and really listened and helped us to craft a custom vacation at a good price. Read more

I can't recommend Kim Kim enough!! Khawla was an amazing trip planner! Our guides were all great and the patience that Khawla showed while I was trying to plan (and change) our trip was wonderful. She always responded quickly - even with the time delay and really listened and helped us to craft a custom vacation at a good price.

Hotel Reviews
Palais des Remparts
Essaouira

Good location and nice front desk staff.

Authenticity & Character
A very authentic riad with a proper interior courtyard.
Location
Easy to walk around in
Staff
Front desk staff was nice - restaurant (breakfast) didn't even say good morning and house keeping was non existent.
Cleanliness & Comfort
Our bed had blood in it, the pillow cases and sheets had obviously not been washed and there was hair and toenails in the bathroom upon arrival.
Inara Desert Camp
Marrakech

Beautiful camp with a delicious restaurant. and lovely grounds.

Authenticity & Character
Loads of character but not authentic- just a fun desert camp exerience.
Location
Not the Sahara - don't look for sand dunes but still lovely
Staff
Friendliness and activities - henna tattoo, bread baking, and a fire show at night
Cleanliness & Comfort
Very clean and comfortable bed - there is a problem with the wild dogs coming into camp and howling at night. Did not sleep well.
Riad Jnane Imlil
Imlil, Asni Marrakech

Loved the fireplace and the painted woodwork - great location and very clean. Delicious meals too!

Authenticity & Character
Beautiful decor - painted wood - ceilings were extrodinary!
Location
We hiked the Atlas mountains and used this hotel as our departure base for day hikes - it was a wonderful place to leave and to return too.
Staff
Cleanliness & Comfort
Double blankets were needed and the tea brought up to our room was a lovely welcome
Riad La Croix Berbère
Marrakech

Wonderful hamman experience, kind and attentive staff - very clean and comfortable. It also served a delicious breakfast.

Authenticity & Character
Location
We could walk everywhere!
Staff
Super kind and attentive
Cleanliness & Comfort
Activity Reviews
Agafay to Essaouira
Agafay to Essaouira
Morocco

Our drive Ahkmed (sp? ) was delightful. He was always timely and cheerful even though he wasn't eating during Ramadan - I think I would get grumpy... We were never concerned about our safety while traveling with him and even fell asleep a few times in the van.

Quality of Experience
We skipped the experience to have more time in Essouria.
Guides, Drivers and Staff
Our drive Ahkmed (sp? ) was delightful. He was always timely and cheerful even though he wasn't eating during Ramadan - I think I would get grumpy... We were never concerned about our safety while traveling with him and even fell asleep a few times in the van.
Transport
It was so nice NOT having to drive.
Hiking in and around Imlil
Hiking in and around Imlil
Imlil

Beautiful! Amazing Atlas Mountain hike - steep, but doable and blew me away with its beauty.

Quality of Experience
Beautiful views and lunch with a local
Food
The best food on the trip (IMO) was eating at the local's house. Delicious and such a unique experience.
Guides, Drivers and Staff
Our guide was personable - there was a bit of a language barrier (that's on us) but he safely navigated us up and down the mountain, even though I brought the wrong shoes - hiking boots would have been better than tennis shoes.
Transport
Nothing beats walking from your hotel
Marrakech to Imlil via Ourika
Marrakech to Imlil via Ourika
Morocco

If hiking to you is walking directly behind someone else, this is for you. This stop was a tourist trap.Not worth it in my opinion. Lunch by the river was an instagram photo op - not worth it.

Quality of Experience
Guides, Drivers and Staff
Nice, personable - he took us on another walk, away from the crowds and let us have a bit longer time in nature.
Transport
walking butt to butt up to the waterfalls that were just okay -
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Informative - I didn't feel like I could stop at the souks but it was a good time.

Quality of Experience
Guides, Drivers and Staff
Transport
We got to walk everywhere.
Local specialist: Khawla Elidrissi

Easy, Fun, and a Trip of a Lifetime!
Ireland | Mar 13 - Mar 22, 2026

Y
Yi Yi H.
Manhattan, NY | Reviewed on Mar 26, 2026
I feel lucky to have been paired with Adrian because he was incredibly communicative from day one. He listened to what I wanted, but also provided suggestions that made sense for me, my travel style, and the duration of the trip. I also appreciated him checking in on me during the trip as well! Of the walking tours booked, I much preferred the guide and style of the one in Dublin. It felt more personalized as he reached out to each individual/traveler group to understand their interests... Read more

I feel lucky to have been paired with Adrian because he was incredibly communicative from day one. He listened to what I wanted, but also provided suggestions that made sense for me, my travel style, and the duration of the trip. I also appreciated him checking in on me during the trip as well!

Of the walking tours booked, I much preferred the guide and style of the one in Dublin. It felt more personalized as he reached out to each individual/traveler group to understand their interests and provide appropriate recommendations. The Cliffs of Moher tour was stunning, but only because we got very lucky with the weather. Unfortunately, we only got just under an hour at the Cliffs, which was not enough time.

Lodging was always in a safe and easily accessible location.

I hope to visit Ireland again and work with Adrian again!

Activity Reviews
Aran Island and Cliffs of Moher cruise from Galway
Aran Island and Cliffs of Moher cruise from Galway
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Galway Walking Tour
Welcome to Galway Walking Tour
Galway
Quality of Experience
Guides, Drivers and Staff
Dublin Highlights and Hidden Gems Walking Tour
Dublin Highlights and Hidden Gems Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Local specialist: Adrian Murphy

A Wonderful Adventure
Morocco | Mar 10 - Mar 25, 2026

A
Andrew B.
Ashburn, VA | Reviewed on Mar 26, 2026
Morocco is a remarkable country, and we had an amazing adventure. The costs were reasonable, the communications before the trip easy and complete, the guides were fantastic. Specially, I greatly appreciate the guidance from our driver and trip manager, Ayoub. He was much more than a great driver. Ayoub was a fountain of information about Morocco and Moroccans. It was wonderful getting to know him and to spend many hours in the van with him. We were lucky to have him as our guide from... Read more

Morocco is a remarkable country, and we had an amazing adventure. The costs were reasonable, the communications before the trip easy and complete, the guides were fantastic. Specially, I greatly appreciate the guidance from our driver and trip manager, Ayoub. He was much more than a great driver. Ayoub was a fountain of information about Morocco and Moroccans. It was wonderful getting to know him and to spend many hours in the van with him. We were lucky to have him as our guide from beginning to end. The local guides were also all quite amazing. Hisham in Marrakesh, Omar in Imlil, and Rasheed in Fes were all superb guides. They were all so intimately connected to their communities, excellent at communicating with us, and deep sources of knowledge and understanding about the history, culture, contemporary society, and places to visit. I consider them teachers as well as guides.

When I travel, I want to learn about the country and the people. But, of course, one can learn only so much about a country in a little more than a week. Nevertheless, through their guidance, Nihad, Ayoub, and our local guides provided an experience that gave me a much better understanding of Morocco and Moroccans. I hope to return in the future.

Local specialist: Nihad Hammi

Excellent UK trip!
United Kingdom | Mar 14 - Mar 24, 2026

Anne
Anne M.
Ashburn, VA | Reviewed on Mar 26, 2026
We just returned from an incredible 11-day journey throughout the United Kingdom, planned by our KimKim agent Rachel. Everything was laid out for us to the tee, from wonderful accommodations, timed tickets, rental cars, most transportation, and guidance along the way. Rachel was accessible, answered questions, and took our travel needs to heart. Knowing all was taken care of gave our family such peace of mind for the whole trip. Working with KimKim was an excellent experience, and we will... Read more

We just returned from an incredible 11-day journey throughout the United Kingdom, planned by our KimKim agent Rachel. Everything was laid out for us to the tee, from wonderful accommodations, timed tickets, rental cars, most transportation, and guidance along the way. Rachel was accessible, answered questions, and took our travel needs to heart. Knowing all was taken care of gave our family such peace of mind for the whole trip. Working with KimKim was an excellent experience, and we will certainly use their services again.

Hotel Reviews
Tower Residences by Blue Orchid
London

Such friendly staff and nice accommodations! The location is fantastic- steps away from the Tower of London, close to the tube, and so many great pubs! Our room was very nice- we appreciated having two bathrooms, and the sleeping accommodations were great. It was so nice to have a kitchen and laundry as well! We did wish for a way to prop the doors open- at times, we felt very closed off from each other, so we used shoes and towels to prop open the doors within our suite.

Sligachan Hotel
Isle of Skye

What a lovely place. I wish we could have stayed here longer! The staff was so friendly, the breakfast was wonderful, and we met such great people in the fireside lounge. Being right across from the Sligichan river was such a cool experience- we loved starting our days by plunging face-first into the water! Seamus's Bar, which is attached to the hotel, has a fantastic vibe, great food, and such fun and friendly staff. We'd love to stay here again! Our room was top notch as well!

Authenticity & Character
So much character! This felt different than a typical hotel, in such a good way. Cozy, friendly, and we felt known.
Location
Staff
Cleanliness & Comfort
Kingsmills Hotel
Inverness

Great breakfast, lovely service, and our family suite was incredible! My children loved their bunk beds.

Delta Hotels by Marriott Edinburgh
Edinburgh

Great breakfast, close to the airport, and friendly staff. The room was a standard hotel room.

Authenticity & Character
Location
Getting to and from city center was a challenge, but it forced us to figure out the bussing system, which was a great excercise!
Staff
Very friendly and accommodating.
Cleanliness & Comfort
Our shower was difficult to use and to get in and out of.
Local specialist: Rachel Long

Flawless logistics incredible memories
Philippines | Mar 13 - Mar 25, 2026

Vanessa
Vanessa W.
Ashburn, VA | Reviewed on Mar 26, 2026
Doreen in Baguio was so knowledgeable about the culture and area. Andrew was such a helpful guide on the island hopping tours that we asked for him on our second day along with the same speedboat captain and crew. They know the best time to go to each island to limit crowds and had so much patience when we wanted to stay longer in some locations. Ed was the best driver to Baguio and ended up being our driver to the airport on our last day. We were so happy to see him again. Our last hotel in... Read more

Doreen in Baguio was so knowledgeable about the culture and area. Andrew was such a helpful guide on the island hopping tours that we asked for him on our second day along with the same speedboat captain and crew. They know the best time to go to each island to limit crowds and had so much patience when we wanted to stay longer in some locations. Ed was the best driver to Baguio and ended up being our driver to the airport on our last day. We were so happy to see him again. Our last hotel in El Nido was the best. We would ask for a different hotel in Puerto Princessa if we return. Aziza was old and needs updating. But the staff were very pleasant. All of the logistics worked flawlessly.

Hotel Reviews
Microtel by Wyndham Baguio

Great staff. Room was comfortable. Restaurant on property was not that great.

Authenticity & Character
Well kept landscaping.
Location
Located in the city and within walking distance to dining.
Staff
Very pleasant and helpful.
Cleanliness & Comfort
Rooms and lobby were very clean.
Aziza paradise hotel
Puerto Princesa

Older hotel. Needs updating. Didn't see any pool tables (shown in picture above) limited seating by the pool.

Authenticity & Character
Lobby was open and clean. Some lighting was not working and not enough fans for the lobby.
Location
Close to airport.
Staff
Everyone was very nice and accommodating.
Cleanliness & Comfort
Room did not have pleasant smell. Roosters right by room crowed during the night and kept us awake.
El Nido Coco Resort
El Nido

By far the best resort of our trip. Lived having our own bungalow right across from the pool and restaurant.

Authenticity & Character
Grounds were full of flowers and plants.
Location
Quiet, away from the town and streets.
Staff
The restaurant staff were so friendly and accommodating.
Cleanliness & Comfort
The resort was spotless and very well maintained.
City Garden Grand Hotel
Manila

Expansive breakfast buffet and amazing rooftop view of Manila.

Authenticity & Character
Fit into the financial district.
Location
Rooftop view
Staff
Recognized us from our multiple stays and our request for morning mimosas.
Cleanliness & Comfort
Rooms were cleaned and lobby was very nice.
Activity Reviews
Private: El Nido Island Hopping Tour B: Caves & Islands
Private: El Nido Island Hopping Tour B: Caves & Islands
El Nido

Loved spending extra time at one of the beaches.

Quality of Experience
Food
Variety and quality
Guides, Drivers and Staff
Andrew and the captain and crew of Seanorita
Transport
Private: El Nido Island Hopping Tour A: Lagoons and Beaches
Private: El Nido Island Hopping Tour A: Lagoons and Beaches
El Nido

Kayaking was awesome.

Quality of Experience
Food
Didn't expect so much food for the four of us!
Guides, Drivers and Staff
Andrew was helpful. Especially with our older aunt and uncle getting in and out of the kayak.
Transport
Puerto Princesa Underground River Tour
Puerto Princesa Underground River Tour
Puerto Princesa

Amazing view and depth of the river caves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Princesa: Firefly Watching Bay Cruise with Dinner
Puerto Princesa: Firefly Watching Bay Cruise with Dinner
Puerto Princesa

Seeing the fireflies was a great. But, seeing the amount of stars in the sky was really the highlight of the tour.

Quality of Experience
The your guide and boost crew were knowledgeable and very helpful.
Food
Guides, Drivers and Staff
Transport
Baguio Whole Day Tour with Lunch (Private Tour)
Baguio Whole Day Tour with Lunch (Private Tour)
Baguio

Doreen fit a lot into one day. She even took us to a place tourist don't typically go. It was extra special.

Quality of Experience
Food
We were tired and ate at the hotel. Which was just ok. We probably would have had better if we felt up to going out.
Guides, Drivers and Staff
Doreen, our tour guide and Ed, our driver.
Transport
Ed was great. Safe and on time.
Local specialist: Sarah Lindsay

Amazing (first) trip to Japan!
Japan | Mar 14 - Mar 21, 2026

Rob
Rob M.
Atlanta, GA | Reviewed on Mar 26, 2026
My son and I had an incredible experience in Japan, enjoying a wonderful mix of history, culture and food! From start to finish, the service from Ben was excellent -- well planned, clear, insightful responsive. We stayed in great places and were at ease as we traveled to four cities in seven days, never once concerned about our safety or our next step. Our local guides, Peter and Ursula were delightful. Their English was great, and we really enjoyed all of time with them. For a first... Read more

My son and I had an incredible experience in Japan, enjoying a wonderful mix of history, culture and food! From start to finish, the service from Ben was excellent -- well planned, clear, insightful responsive. We stayed in great places and were at ease as we traveled to four cities in seven days, never once concerned about our safety or our next step. Our local guides, Peter and Ursula were delightful. Their English was great, and we really enjoyed all of time with them. For a first time visit to Japan, I really can't imagine a better way to see and enjoy Japan. Well done!

Hotel Reviews
Daiwa Roynet Hotel Kyoto ekimae PREMIER
Kyoto

Incredibly convenient location right between the train station and an incredible temple. Ample food options within a short walk. Small lobby, not-great restaurant, no workout facility -- you are basically in your room or outside in the city. Not a problem for us, but worth realizing if you are expecting any of those amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Tokyo

Terrific location for enjoying a very accessible Tokyo neighborhood. Very nice hotel. Great breakfast each morning to start the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ben Tanaka

A Solo Traveler’s Outstanding Experience
Thailand | Mar 17 - Mar 25, 2026

Amy
Amy C.
Newark, NJ | Reviewed on Mar 26, 2026
As a solo traveler, I was a bit nervous about traveling to Thailand with all the transfers, not to mention that I had very little idea of what to do or see. Bella was outstanding. She was understanding, knowledgeable and extremely responsive at all times. On the ground, she checked in almost daily, sending reminders and confirming details. She put together an amazing itinerary including the Grand Palace in Bangkok, the elephant sanctuary in Chiang Mai and the John Gray Sea Canoes in Phuket.... Read more

As a solo traveler, I was a bit nervous about traveling to Thailand with all the transfers, not to mention that I had very little idea of what to do or see. Bella was outstanding. She was understanding, knowledgeable and extremely responsive at all times. On the ground, she checked in almost daily, sending reminders and confirming details. She put together an amazing itinerary including the Grand Palace in Bangkok, the elephant sanctuary in Chiang Mai and the John Gray Sea Canoes in Phuket. This was a an experience of a lifetime and I cannot recommend Bella and Kimkim more highly.

One more thing—The pricing was very reasonable and, when I overpaid, Bella found the error and refunded the difference. I would have never known.

Hotel Review
Ariyasom Villa
Bangkok

Charming old world hotel in great location. The owner and staff could not be nicer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung

Brian and Sarah Review for trip to the south of France
France | Feb 9 - Feb 22, 2026

B
Brian H.
Anchorage, AK | Reviewed on Mar 26, 2026
We loved the bike ride in Aix. The guide and her intern on the guided hike in Antibes was amazing and knowledgeable. The - Mimosa Festival was great except it started seventy minutes late.
- Hotels - All three hotels had great service.
- The Winery Hotel and Tour didn't suit us. It seemed too early in their season for guests. If we had kids or grandkids it would have been spot on. We know it was a family-friendly venue. It seemed they were still in their "training phrase" with staff, and...
Read more

We loved the bike ride in Aix. The guide and her intern on the guided hike in Antibes was amazing and knowledgeable. The - Mimosa Festival was great except it started seventy minutes late.
- Hotels - All three hotels had great service.
- The Winery Hotel and Tour didn't suit us. It seemed too early in their season for guests. If we had kids or grandkids it would have been spot on. We know it was a family-friendly venue. It seemed they were still in their "training phrase" with staff, and it showed.
- Nice Carnival - we wish we had been informed and were given information to purchase tickets for the amazing carnival that was centered six blocks from our hotel.
- The Citron Carnival was incredible!
- The guide for the Food Tour in Nice was the best. A visitor/guest could not ask for a better experience with a persoable and knowledable guide. She was just amazing!
- Rental Car - once we were in Nice, we did not need the rental car. It was much, much better and easier for us to Uber to locations or take the train, especially with the large events we attended.

Activity Reviews
Enjoy the Chateau Saint-Roux
Enjoy the Chateau Saint-Roux
France

The hotel was terrific. We loved the two rooms. I would suggest you have more guest-friendly way to get bags to the rooms. Dragging our bags over the cobblestone walk was not fun and not good for the luggage wheels. I mentioned earlier that this seemed very early season as it was obvious there were staff still in training.

Visit and Wine Tasting at Château Saint Roux
Visit and Wine Tasting at Château Saint Roux
France

The intern guide gave us the tour and wine tasting. He was amazing and knowledgeable. Unfortunately, he was also taking care of the counter. Many people came in and he was the only staff available to answer questions, so the time with us (the tour) was interrupted often. Our guide felt bad and apologized, then continued on professionally and graciously.

E-Bike Tour Along Cezanne's Route
E-Bike Tour Along Cezanne's Route
Aix-en-Provence

This was a lot for a beginner biker, but our guide spent time with each of the riders in the group to know their capabilities. He as a great guide. We're pretty sure he owned the business. A great experience overall!

Sunset Hike & Aperitif in the Esterel Massif
Sunset Hike & Aperitif in the Esterel Massif
France

This wasn't the location were expecting to go to, however the guide was amazing. We were given incredible information about he region, as well as her personal climbing experience, knowledge about nature, and she shared snacks and told us about the seasonal traditions for food.

Food tour Nice - Apero time
Food tour Nice - Apero time
Nice

She was a well-known local and was extremely knowledgeable. She took us to a small local business that gave us information about food and wines. She told us about local traditions for food and shared pastries that were available only a this time of year.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Mar 26, 2026
Hi Brian, Thank you for taking the time to share such a detailed feedback. It’s very helpful for us on the ground. We’re really glad to hear how much you enjoyed the bike ride in Aix, the hike in Antibes, and especially your guides — we’ll be sure to pass your kind words along to them. It means a lot. Great as well to know the Nice food tour stood out so strongly, and that you had a good overall experience with the hotels. The winery experience: your feedback is very clear. Early-season... Read more

Hi Brian,

Thank you for taking the time to share such a detailed feedback. It’s very helpful for us on the ground.

We’re really glad to hear how much you enjoyed the bike ride in Aix, the hike in Antibes, and especially your guides — we’ll be sure to pass your kind words along to them. It means a lot. Great as well to know the Nice food tour stood out so strongly, and that you had a good overall experience with the hotels.

The winery experience: your feedback is very clear. Early-season operations can sometimes impact the overall atmosphere, and we’ll review this partner and the timing to ensure a better fit in the future.

We’re very happy you enjoyed both the Nice and Menton festivities overall — they are quite unique moments of the season.

Thanks again for your trust and your thoughtful feedback. It helps us continuously adjust and stay very close to the reality on the ground.

Warm regards,
Sebastian

We had a wonderful time in Japan! We planned...
Japan | Feb 13 - Feb 24, 2026

Richard
Richard W.
Chicago, IL | Reviewed on Mar 26, 2026
We had a wonderful time in Japan! We planned a 10 day trip that included time in Tokyo, skiing in Niseko, Snow Monkeys in Nagano and more skiing in Hakuba Our guides were very knowledgeable, extremely helpful and very personable. Our accommodations were very nice. Our drivers were punctual, and the cars were spotless. Unfortunately, the weather did not cooperate. Twice during our stay snow delayed flights forcing us to improvise. Our travel specialist Olivia was extremely helpful as we... Read more

We had a wonderful time in Japan! We planned a 10 day trip that included time in Tokyo, skiing in Niseko, Snow Monkeys in Nagano and more skiing in Hakuba Our guides were very knowledgeable, extremely helpful and very personable. Our accommodations were very nice. Our drivers were punctual, and the cars were spotless. Unfortunately, the weather did not cooperate. Twice during our stay snow delayed flights forcing us to improvise. Our travel specialist Olivia was extremely helpful as we searched for alternative flights and hotels. She worked tirelessly to try to keep our trip on track. We never felt alone knowing that Olivia would be there to help.
We'd definitely use KimKim again!

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Mar 26, 2026
Thank you so much for your kind words — I’m truly delighted to hear that you had a wonderful time in Japan! It sounds like you experienced an amazing mix of destinations. I really appreciate your understanding regarding the weather challenges. Travel disruptions can be stressful, so I’m very glad I could support you in finding alternative arrangements and help keep your trip on track. It means a lot to know you felt supported throughout your journey. I’ll also be sure to pass along your... Read more

Thank you so much for your kind words — I’m truly delighted to hear that you had a wonderful time in Japan! It sounds like you experienced an amazing mix of destinations.

I really appreciate your understanding regarding the weather challenges. Travel disruptions can be stressful, so I’m very glad I could support you in finding alternative arrangements and help keep your trip on track. It means a lot to know you felt supported throughout your journey.

I’ll also be sure to pass along your lovely feedback to our guides and drivers — they’ll be thrilled to hear it.

Thank you again for trusting us with your trip. It was a pleasure assisting you, and I would love to help you plan your next adventure whenever you’re ready!

10 amazing days in India
India | Mar 10 - Mar 19, 2026

robert
robert w.
Chicago, IL | Reviewed on Mar 25, 2026
The guides were very good, our guide in Jodhpur was amazing. All of them made us feel safe and comfortable, and we're very knowledgeable on their cities and Indian history. Our driver was as professional as it gets, always focused on our trip, bringing us to some great restaurants. We felt the order of our visits were perfect - starting in Delhi gave us a good introduction and not knowing anything about the other cities, each one brought a new experience and made us say wow each and ever... Read more

The guides were very good, our guide in Jodhpur was amazing. All of them made us feel safe and comfortable, and we're very knowledgeable on their cities and Indian history. Our driver was as professional as it gets, always focused on our trip, bringing us to some great restaurants. We felt the order of our visits were perfect - starting in Delhi gave us a good introduction and not knowing anything about the other cities, each one brought a new experience and made us say wow each and ever time. We truely enjoyed every visit.

Hotel Reviews
Hotel Suba Palace,
Mumbai

Hotel was under some renovations so may be better soon. Close to India Gate and nice restaurants but gets lost on a side street

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karohi Haveli

Very neat old hotel with lots of character. It could use a little more attention, especially the pool area.

Authenticity & Character
Great roof top views
Location
Great location for walking around the old town.
Staff
Small but dedicated staff
Cleanliness & Comfort
Devi Bhawan
Jodhpur, Rajasthan

Beautiful grounds, peaceful location. The only thing keeping this from a higher rating would be some room updates.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dera Rawatsar

Small boutique hotel that the staff are very proud of and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Mercure Agra
Agra, UP

Decent location, very professional staff, hotel is impressive.

Authenticity & Character
Location
You can see the Taj Mahal. From the roof top pool and bar. Not a lot of walking options nearby.
Staff
Cleanliness & Comfort
Deventure Sarovar Portico

Decent hotel, location is lacking, restaurant was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mumbai - Elephanta Caves
Mumbai - Elephanta Caves
Mumbai

We had extra time so this was a good filler tour but not a mustbif you are in Mumbai for a short period.

Guided Half Day Tour of Mumbai
Guided Half Day Tour of Mumbai
Mumbai

To be honest, we weren't expecting much of Mumbai and this was very good. Wish we had more time to go in buildings rather than in and out of the car to look at them from outside.

Udaipur Sightseeing
Udaipur Sightseeing
Udaipur

Udaipur is such an incredible change of pace from the others. This is the one city where more free time to explore is needed since the old town is so walkable.

Jodhpur Sightseeing
Jodhpur Sightseeing
Jodhpur

Probably our favorite stop of the trip.

Jaipur Sightseeing  Tour
Jaipur Sightseeing Tour
Jaipur

Loves the tour, could have spent more time at the sights. The afternoon time to relax was good because of the heat.

Spiritual Walk in Jaipur
Spiritual Walk in Jaipur
Jaipur

A good late afternoon and evening introction to Jaipur.

Explore Agra Fort in the afternoon and see sunset at the Taj Mahal.
Explore Agra Fort in the afternoon and see sunset at the Taj Mahal.
Agra

The Agra Fort was a great startband build up to seeing the Taj Mahal which speaks for itself, amazing. We spent quite a bit of time here and should have spent more.

New Delhi Sightseeing
New Delhi Sightseeing
India

Mostly done from the car, a little more time seeing sites by foot would be nice.

Old Delhi Sightseeing
Old Delhi Sightseeing
Delhi
Free Time in Delhi
Free Time in Delhi
India

Our free time was only at the hotel. But we arrived late the first day. The second day we would have walked around if we could but the location wasn't good for that.

Local specialist: Ravi Tickoo

Liz was great to work with in planning our tr...
New Zealand | Mar 7 - Mar 20, 2026

V
Val K.
Minneapolis, MN | Reviewed on Mar 25, 2026
Liz was great to work with in planning our trip to New Zealand! She was very responsive and got back to us quickly when we had questions or needed guidance. She was knowledgeable and able to give us suggestions and options. I know she was very busy, but she always gave me the feeling that we were her most important clients. I loved working with her! Read more

Liz was great to work with in planning our trip to New Zealand! She was very responsive and got back to us quickly when we had questions or needed guidance. She was knowledgeable and able to give us suggestions and options. I know she was very busy, but she always gave me the feeling that we were her most important clients. I loved working with her!

Hotel Reviews
The Rees Hotel
Queenstown

A beautiful hotel with a great view. The breakfast buffet was wonderful, but I was surprised at how small the dining room was, so that people had to wait. One morning we were directed to a dining room on another floor, which was fine. I was disappointed that the walking trail to the central city was closed and we had to walk the highway sidewalk. We used the shuttle service to and from central city a number of times and luckily, we learned to make reservations. It was very timely and worked well. We had been told it would go to different locations in the city if needed, but that was not correct. But we made it work without any issues.

Authenticity & Character
Beautiful lobby and rooms.
Location
It was a 40-minute walk to the central city. The shuttle service was valuable.
Staff
Very courteous and helpful.
Cleanliness & Comfort
Kingsgate Hotel Te Anau
Te Anau

Upon arriving at this Hotel, it felt more like a Motel 6! It had no character, seemed old and outdated; there was not a patio or any place we could sit to enjoy company with our travel mates. There seemed to be a bar, but it appeared closed and very small. Our room was particularly dreary with a dark brown carpet that invited the belief that it was dirty. I did not feel comfortable stepping with my bare feet on the carpet. The whole building seemed old and outdated. The only plus for the hotel was the breakfast buffet which was very good. The front desk staff were not helpful, and even somewhat rude. I asked about the availability of coffee and maybe some fruit for our very early travels, and they told me to make coffee in my room (which was terrible) and to go to the grocery store before it closed! Maybe it was the tone in which they said it, but it bordered on being rude. Not helpful.

Authenticity & Character
Seemed old and run down.
Location
Good location on the lakeside street, but no lakeview - as we thought there would be.
Staff
See my comments above.
Cleanliness & Comfort
While the room was large enough, the condition of the room seemed run down.
Lime Tree Lodge
Wanaka

Unfortunately, because of a mistake with our hotel booking, we only had one night here. We noticed immediately that the property was for Sale. Which is rather concerning. The grounds were not well kept. Our room was pretty small and felt crowded. I liked having the patio where we could sit. The dining area was very nice, and we noted that all of the guests were scheduled around each other to allow for private dining at the one table. It was also awkward to get coffee, since it had to be prepared by the staff - not easily available. The breakfast itself was wonderful - we all liked it. The staff was very courteous - we enjoyed many aspects of the property. I don't see the second night where we had to relocate to the Edgewater Hotel! We liked this hotel very much!

Authenticity & Character
The overall character was good - it just seemed to need a little more care.
Location
It was not easily accessible to the city of Wanaka. it took us some time to get back and forth.
Staff
Very attentive
Cleanliness & Comfort
The room was rather small and seemed crowded.
The Hermitage Hotel
Mount Cook Village

This hotel was fantastic, with all of its amenities and the views! It was crowded at times, and we were not able to take advantage of the coffee shop and its patio. It took a little time for us to get familiar with the restaurants and need to make reservations. The breakfast buffet was great, and we did have dinner at the hotel one night - which was likely the most extensive buffet I have seen for options. Our room had a fantastic view of Mt. Cook - we loved it. It would have been nice to have a balcony to be able to sit outside and enjoy the view with a glass of wine.

Authenticity & Character
A modern hotel, but great amenities.
Location
The hotel was located close to the village, so that we could walk to the nearby sports bar and dining. We also walked to the nearby Hooker Valley trail - to walk as far as we could with the trail closed.
Staff
All of the staff members were very helpful and courteous.
Cleanliness & Comfort
Lake Brunner Eco Lodge

The Lodge has a lot of character and different room styles. The dining room and outdoor patio are lovely, with a nice fireplace in the dining room. We had thought the Lodge would be closer to the lake than it was, but it was just a short walk. It was very peaceful.

Authenticity & Character
This property is older, and shows some wear in places, but older character is very endearing.
Location
We walked to see the glow worms, only a short distance away. Also, there is a waterfall nearby.
Staff
Brenda and her staff were sweet and very helpful in recommending options of things to do.
Cleanliness & Comfort
I loved our room. It was very spacious and had a bay window looking out at the lake.
The Mayfair
Christchurch

This hotel has a great location, and the room was very clean and modern. We enjoyed the breakfast and our brief stay.

Authenticity & Character
Clean, comfortable and modern.
Location
It is central to the city and we were able to walk to parks and restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Golf at Jacks Point Golf Course - 18 holes
Golf at Jacks Point Golf Course - 18 holes
Queenstown (NZ)

A beautiful golf course! The course was in great shape and the views were excellent. The staff was courteous, and the club house and dining patio were inviting. We enjoyed the day!

Quality of Experience
Guides, Drivers and Staff
Our drivers to and from the golf course were great! Very courteous and knowledgeable.
Transport
The drivers were on time, and the minivans were nice and clean.
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown (NZ)

We were not expecting an hour bus drive from Queenstown, but it was a comfortable bus. We liked jet boat experience; it was something we had not done before. The boat driver was obviously an expert! We also enjoyed the funyaks - it was an exciting challenge to steer the boats clear of rocks and other boats. The directions of our funyak guide were at times confusing, but we made it without getting wet! It was an active experience, and I loved the views of the river and the mountains, along with the stories about the filming of the Lord of Rings.

Quality of Experience
The scenery was great
Food
The lunch provided was great! Much better than I expected.
Guides, Drivers and Staff
The jet boat driver was a professional. The funyak river guide was confusing at times in her communication of directions of where we should be going.
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

The gondola ride was great! It was not crowded, and we enjoyed the views from the dining room/bar with a couple of drinks.

Quality of Experience
Transport
Very nice gondolas
Te Anau to Queenstown Self Drive
Te Anau to Queenstown Self Drive
Te Anau

A nice drive.

Half Day Milford Track Giant Gate Guided Walk+Milford Cruise
Half Day Milford Track Giant Gate Guided Walk+Milford Cruise
Te Anau

The Guided Walk was longer than I anticipated, but it was a lovely walk! The group was larger than I expected also! There were 13 guests and the hiking guide. The waterfall at the end of the hike was great, and the hiking guide was also very good. The walk did seem a little rushed, but I know we were on a schedule to be able to make the Cruise. The Cruise was the favorite part of the activity. It was beautiful to see all of the waterfalls and the steep sides of the sound. The Cruise went further out into the open ocean than I expected. We saw dolphins as we came back into the sound - a real treat!

Quality of Experience
We liked the day of activities. Beautiful scenery!
Guides, Drivers and Staff
Our hiking guide was great - and the boat captain was also wonderful.
Transport
Welcome to Te Anau
Welcome to Te Anau
Te Anau

We don't know what this is.

Glacier Boat Trip -
Glacier Boat Trip -
Aoraki / Mount Cook Village

This trip was a dud! There were no icebergs floating and the glacier was not very recognizable because of all of the dirt. There was no calving of the glacier. Our guide did the best he could and was very knowledgeable. But after the boring 20 minute walk with 40 other people, and then some time in a boat with little to see - it seemed like a waste of time.

Quality of Experience
Guides, Drivers and Staff
Our boat driver/ guide was very knowledgeable and did a good job telling us about glaciers
Transport
The bus was very crowded.
Mt Cook & The Glaciers
Mt Cook & The Glaciers
New Zealand

We loved the helicopter experience. It was a first for all of us. We had an excellent pilot, and he was great at telling us interesting facts. Our scheduled flight was pushed back a half hour, and we were told to check in an hour before the trip. We waited around for 1 1/2 hours - which was not a great start to the experience.

Quality of Experience
We did land on a glacier, which is a great experience.
Guides, Drivers and Staff
Our pilot was great!
Transport
We had a new helicopter!
Local specialist: Liz Neal

Yulianna put together an amazing itinerary co...
Costa Rica | Mar 14 - Mar 20, 2026

D
Daniela O.
India | Reviewed on Mar 25, 2026
Yulianna put together an amazing itinerary covering San Jose, Jacó, Quepos, and La Fortuna/Arenal that flowed perfectly from start to finish. Every detail was thoughtfully planned. The right mix of adventure, relaxation, and local flavor at each stop.
I almost cancelled the hot springs in La Fortuna, and I'm so glad I didn't. It ended up being one of my favorite nights of the entire trip. Soaking in the warm volcanic waters.
Her recommendations were spot on and she was responsive and...
Read more

Yulianna put together an amazing itinerary covering San Jose, Jacó, Quepos, and La Fortuna/Arenal that flowed perfectly from start to finish. Every detail was thoughtfully planned. The right mix of adventure, relaxation, and local flavor at each stop.
I almost cancelled the hot springs in La Fortuna, and I'm so glad I didn't. It ended up being one of my favorite nights of the entire trip. Soaking in the warm volcanic waters.
Her recommendations were spot on and she was responsive and flexible throughout. If you want someone who truly knows Costa Rica, book with Yulianna. Pura vida! 🌿🌋

Hotel Reviews
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham San José Herradura
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lavas Tacotal
Fortuna, San Carlos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villas Lirio
Quepos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Adventure with Snorkeling
Catamaran Adventure with Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zip Lining & Self-Guided Visit to La Fortuna Waterfall
Zip Lining & Self-Guided Visit to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 26, 2026
Hola Daniela,
Thank you so much for your kind words!
It truly means a lot to hear that you enjoyed the journey through Costa Rica and that the flow of the itinerary felt just right from beginning to end.
I especially love hearing about the hot springs experience; those moments often become the most memorable, and I am so happy you decided to keep it and that it turned into one of your favorite nights.
It was a pleasure helping you plan this adventure, and I truly appreciate your trust,...
Read more

Hola Daniela,
Thank you so much for your kind words!
It truly means a lot to hear that you enjoyed the journey through Costa Rica and that the flow of the itinerary felt just right from beginning to end.
I especially love hearing about the hot springs experience; those moments often become the most memorable, and I am so happy you decided to keep it and that it turned into one of your favorite nights.
It was a pleasure helping you plan this adventure, and I truly appreciate your trust, flexibility, and enthusiasm along the way. Thank you again for letting me be part of your Costa Rica experience.
Pura vida! 🌿
Yuliana

We would highly recommend them.
Belize | Mar 17 - Mar 24, 2026

Linda
Linda C.
Norfolk, NE | Reviewed on Mar 25, 2026
We would like to thank the entire KimKim team who, in one way or another, took part in organizing and carrying out our Belize trip. Our trip could not have been more perfect, very well thought out and organized.
Our first driver, Geronimo, met us at the airport and drove us to Sweet Songs Jungle Lodge, where we had an unbelievable treehouse to stay in. This resort was so wonderful with many, many amenities. We enjoyed our local guides, who clearly love what they do, and shared so much...
Read more

We would like to thank the entire KimKim team who, in one way or another, took part in organizing and carrying out our Belize trip. Our trip could not have been more perfect, very well thought out and organized.
Our first driver, Geronimo, met us at the airport and drove us to Sweet Songs Jungle Lodge, where we had an unbelievable treehouse to stay in. This resort was so wonderful with many, many amenities. We enjoyed our local guides, who clearly love what they do, and shared so much information with us. Rudy Neal was an exceptional guide and made our tour to Caracol Mayan Ruins a wonderful experience. Our second guide, Rene, took us on a wonderful hike through the Bocawina Mayflower Natural Reserve and then drove us to Belize City to catch the ferry to San Pedro. We were met at the San Pedro Ferry depot and driven to our accommodations at the Sunset Caribe. What a lovely condo, beautifully appointed, private, quiet, and very relaxing. We did a beautiful snorkeling tour of the coral reef at Hol Chan Nature Reserve.
KimKim planned everything so well, we could just sit back and enjoy. We would highly recommend them.

Local specialist: Esteban Tittaferrante

Tour do Portugal!
Portugal | Mar 11 - Mar 24, 2026

Drew
Drew O.
Seattle, WA | Reviewed on Mar 25, 2026
Really overall an amazing 2 week trip with many wonderful experiences. The knowledge and support from the Kimkim team was impeccable and took so much stress away from travel. The Kim team seemed to think of just about everything. Our trip seemed to ratchet up at every stop. We began in Lisbon to get settle and oriented. The balance of tour and free time was important. Great guides. Next by train Coimbra added more about history, the university and town. The trip to Aveiro was... Read more

Really overall an amazing 2 week trip with many wonderful experiences. The knowledge and support from the Kimkim team was impeccable and took so much stress away from travel. The Kim team seemed to think of just about everything.

Our trip seemed to ratchet up at every stop. We began in Lisbon to get settle and oriented. The balance of tour and free time was important. Great guides.

Next by train Coimbra added more about history, the university and town. The trip to Aveiro was interesting and the guide superb. However, we could pass on this one and replace with a trip to Conigriba to see the Roman ruins.

Another train to Porto with enough free time to see much of the city. A fabulous guide (university professor) the next day helped us really understand the history of the area. The highlight of the trip was the next day to the Duoro valley - the driver/guide took us to a winery, maybe the best lunch we had for the entire trip on a hilltop, a ride down the Duoro river and back to another winery. Felt really special even though this was our largest group (7).

The drive to Sintra was the right choice versus a couple different trains. A whirlwind tour of three palaces the next day was good although we wish we had a more knowledgeable guide. (There are certified guides in Portugal who must study for 3 years, take tests, etc. ).

Cascais was amazing and another highlight in itself. The guide the next day was wonderful with a trip to the coast (Cabo da Roca - end of the world AKA western most point in Europe) and took us to a small local beach not far”on the tour” which may only be known by locals.

Transfers were all seamless. Thank you

Accommodations all had breakfast included:
Lisbon we booked ourselves - Ivens Hotel with a wonderful restaurant attached
Coimbra - Quinta das Lagrimas - hotel needs some updating but the former Michelin star restaurant was a nice surprise
Porto - Menina Colina Guesthouse was our favorite with an amazing room and hosts. Wanted to live in for a month
Sintra Marmóris Palace with the best view of all - Sintra and the moorish castle . Very accommodating and wine and cheese (and Fado!) in the afternoon
Cascais - Pergola hotel has beautiful grounds although the room was the most basic on the trip. Breakfast was excellent although we did not dine in the restaurant - too many better choices!

Hotel Reviews
Pergola Boutique Hotel
Cascais

Beautiful grounds and wonderful staff. Breakfast was great. However, room was the smallest and most basic. In addition, while it did overlook the garden, it also overlooked the restaurant which plays music and is fairly loud until 11pm. Might have been better in a room facing the back. Also, room was on the second floor so might be tough for some climbing stairs and carrying luggage

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sintra Marmoris Palace
Sintra

Very unique place, short walk to town. Staff amazingly helpful. Wine and cheese in the afternoon with Fado one day. We had a suite with external access. Quite. Beautiful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menina Colina Guesthouse
Porto

Highlight of our trip. Amazing location, quiet. Staff were super.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quinta das Lágrimas
Coimbra

Hotel in need of updating. Long walk to room and from room to dining. The grounds and gardens are pretty special. Not an easy place to walk from or to the town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
30 year old carpet (it appeared) and might need a deep clean of the rooms
The Ivens, Autograph Collection
Lisbon

Fantastic hotel with the best restaurant attached. Breakfast was the best of the entire trip.

Authenticity & Character
Right in a neighborhood but also quite
Location
Staff
Tanya at Rocco was fantastic
Cleanliness & Comfort
Activity Reviews
Explore Cascais & Beyond – Cascais & Cabo da Roca
Explore Cascais & Beyond – Cascais & Cabo da Roca
Cascais

Certified guide, another Luís, who was fantastic, great driver, even took us to an local beach

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra's Royal Treasures - QueLuz, Pena & National Palace
Sintra's Royal Treasures - QueLuz, Pena & National Palace
Sintra

The palaces were wonderful. This trip wears the only one without a certified (by Portugal) guide. The guide was very nice but seemed to be filling in for his son in law In addition, entrance fees were apparently not included for two locations despite assurances we had already paid. Kimkim was great in refunding rapidly. Thank you.

Quality of Experience
The palaces were amazing. Would be a 5 star with a more knowledgeable guide.
Guides, Drivers and Staff
Luis was extremely nice and helpful. Knowledge was not to the level expected.
Transport
Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

Can we give more than 5 stars? Best overall day in Portugal. Ended up joining a wine club and could have spent a few days there. Wine liver paradise. So scenic!

Quality of Experience
Food
Amazing lunch! One of the best meals we had
Guides, Drivers and Staff
David was excellent as driver
Transport
Self-Guided Vila Nova de Gaia Port Lodges
Self-Guided Vila Nova de Gaia Port Lodges
Porto

Walked down to the Nova Gaia and toured the Calem Lodge. Best view of Porto from across the river.

Quality of Experience
Did this the day we arrived
Private City Highlights Walk
Private City Highlights Walk
Porto

Got a lay of the town. Great certified guide

Quality of Experience
Guides, Drivers and Staff
Ana was wonderful, informative and helpful
Portugal’s Little Venice: A Day in Aveiro & the Colorful Coast
Portugal’s Little Venice: A Day in Aveiro & the Colorful Coast
Coimbra

Guide was excellent. Experience was mixed at best. Aveiro is a very nice town. Highlight were the salt ponds and seeing the workers up close, Costa Nova (although empty this time of year). The town and canals not really worth it. The “gondolas” don’t go anywhere and the canals don’t even connect.

Quality of Experience
Food
Really just had a coffee
Guides, Drivers and Staff
Learned a lot from Eva
Transport
Private Joanina Library & University of Coimbra Visit
Private Joanina Library & University of Coimbra Visit
Coimbra

Certified guide. Really interesting regarding the university. The guide was a graduate.

Quality of Experience
Guides, Drivers and Staff
Eva was very knowledgeable
Transport
We took a taxi to the starting location. Would have been a 45-60 min walk from hotel and mostly uphill
Self-Guided Viewpoints Adventure
Self-Guided Viewpoints Adventure
Lisbon

Needed downtime and exploration. Added the convent de Carmo Which was amazing

Quality of Experience
Private Tuk-Tuk Experience Along the 28 Tram Route
Private Tuk-Tuk Experience Along the 28 Tram Route
Lisbon

Pretty fun and good to be sitting. Saw a ton of the city we might not have otherwise.

Quality of Experience
Guides, Drivers and Staff
Catolina was very fun (from Chile)
Transport
Tad bumping but fun
São Jorge Castle Visit
São Jorge Castle Visit
Lisbon

Certified guide, Rui, was excellent. Lot of walking and stapes but really helped to orient to place and history

Quality of Experience
Guides, Drivers and Staff
Rui was wonderful
Local specialist: Coraima Yañez

A golden trip around the Golden Triangle
India | Mar 8 - Mar 22, 2026

Adam
Adam W.
Chicago, IL | Reviewed on Mar 25, 2026
We are so pleased with our visit arranged by Active India. Everyone with whom we interacted was kind, responsive, and knowledgeable. When we first approached KimKim and Active India, we had a broad idea of what we wanted to do during our trip. Ravi helped refine our itinerary with several iterations, throughout which he showed great patience. This was a quality that we observed during our entire trip by everyone, including our guides Nadim (Delhi), Dheeraj (Agra), and Surya (Jaipur).... Read more

We are so pleased with our visit arranged by Active India. Everyone with whom we interacted was kind, responsive, and knowledgeable. When we first approached KimKim and Active India, we had a broad idea of what we wanted to do during our trip. Ravi helped refine our itinerary with several iterations, throughout which he showed great patience. This was a quality that we observed during our entire trip by everyone, including our guides Nadim (Delhi), Dheeraj (Agra), and Surya (Jaipur). Together, they made sure that we got the most out of our trip to the Golden Triangle. Our driver, Mr. Chandan, was prompt, efficient, and always in control. We appreciated the communication through WhatsApp during our entire trip. The team even went out of their way to include some birthday treats for my wife, which made her day even more special. There is a lot in India that can overwhelm Western travelers on their first visit, but thanks to Active India, we are already thinking about future trips to explore other parts of this fascinating country.

Local specialist: Ravi Tickoo

Great Iceland Trip
Iceland | Mar 7 - Mar 14, 2026

H
Henrique C.
Miami, FL | Reviewed on Mar 25, 2026
Gummy was an excelente guide. His planning was perfect and the hotels he reserved were as good as expected. Highlights include the snowmobile ride, the glacier cave excursion (he provided a services that takes you by car straight to the caves instead of walking) and the Reykjavik walking food tour. I definitely recommend using KimKim for an Iceland trip Read more

Gummy was an excelente guide. His planning was perfect and the hotels he reserved were as good as expected. Highlights include the snowmobile ride, the glacier cave excursion (he provided a services that takes you by car straight to the caves instead of walking) and the Reykjavik walking food tour.

I definitely recommend using KimKim for an Iceland trip

Hotel Reviews
Sand Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Klaustur
Kirkjubæjarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rangá
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Búðir
Búðir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alda Hotel Reykjavík
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Mar 25, 2026

Thank you very much for the kind review Henrique, I am happy your trip was such a success.
Ice caves are always my favorite too, they're just so beautiful!

I do hope we'll see you in Iceland again. There's still so much to discover

All the best
Gummi

Costa Rica amazing
Costa Rica | Mar 4 - Mar 19, 2026

KLAUS
KLAUS A.
Bon Air, VA | Reviewed on Mar 25, 2026
Yuliana did an excellent job transforming our wishes and expectations for our Costa Rica trip into great activities and hotels. All her recommendations were spot on and overall we had a wonderful experience. Read more

Yuliana did an excellent job transforming our wishes and expectations for our Costa Rica trip into great activities and hotels. All her recommendations were spot on and overall we had a wonderful experience.

Hotel Reviews
Corcovado Wilderness Lodge by SCP
Drake Bay

Staying in this resort is an incredible experience on its own merit. It is located next to the national park. You cannot reach it unless by boat. We took a private road trip to the port near Sierpe and from there a met the hotel team. Then a beautiful river ride (2h stopping along to observe animals) and final ocean ride to hotel beach (30m). On the way back we took a 30m boat ride to Drake bay and 30m to the Drake airport back to San Jose to our international flight same day. All of it organized by the hotel, impeccable planning and execution. The hotel borders the national park and has beautiful beaches of its own. There are many nature and eco activities to be done here. There are 2 restaurants all great, one with stunning view of the pacific. We had a regular bungalow and was excellent. Thank you LUIZ at the restaurant for tables with beautiful views and MARISA and SOL at front desk and coordination of everything including our perfect return trip. In this resort everyone of their staff is focused on a delightful and awesome experience for all their guests.

Authenticity & Character
Beautiful, we had birds and other animals
Location
Tremendous location with beach, forest, animals
Staff
Top experience
Cleanliness & Comfort
Good performance. We had a minor issue and informed the management, who was receptive to fixing this.
Hotel La Mariposa
Manuel Antonio

The views from the top of the hill down to the ocean are stunning. Very good restaurant and pool with same great views. Front desk staff not as friendly (not even a smile upon arrival) as we learned to expect in Costa Rica, including a discussion due to a disappointing lack of room cleaning on the first day (had to call at 3:30pm to clean room, though we had been out of it since 7:00am on our activity). The restaurant staff was great, thank you to JOHN and MAGALY for getting us an awesome view table twice. The hotel is relatively far from the beautiful beach below, hotel offers rides 4x/daily (walking is 25min down and 40min up if you are fit - which is what we did - also taxi is $10).

Authenticity & Character
Good layout, with great views from everywhere
Location
Stunning views
Staff
Restaurant staff great, front-desk staff lacking manners and customer orientation
Cleanliness & Comfort
Somehow they missed cleaning our room first day, but otherwise OK
Lomas del Volcán
Fortuna

A beautiful bungalow hotel located within its own park, with jacuzzi overlooking the forest/mountain. Plenty of animals around the wonderfully manicured gardens. Very good food and drink options. Quiet, and isolated from the town. Great pool. GIORGIOLINA at the front desk was wonderful, providing us with the mountain view bungalow we thought we were getting (but some miscommunication between the travel agent and the hotel prevented us to have that on first night). Spending time here was a blessing immersion into the Arenal park forest setting.

Authenticity & Character
Though a modern facility, the bungalows are immersed into the park
Location
Within its own incredible forest park.
Staff
Competent and very friendly front desk
Cleanliness & Comfort
Excellent facilities
Cariblue Beach & Jungle Resort
South Puerto Viejo

Great resort, across the street from the beautiful beach. Pool opened 24h with a good happy hour. They have a restaurant right on the beach, we had dinner there everyday given the beautiful view and atmosphere. Water filters conveniently placed around the property. Competent staff and friendly front desk. Beautiful forest/garden setting embedded around the rooms.

Authenticity & Character
Beautiful garden everywhere, with ancient trees
Location
Across the street from the beautiful beach
Staff
Competent
Cleanliness & Comfort
Very good
Valverde Glamping & Ecolodge

The location of the Valverde is excellent, with beautiful river views, including from the open dining room. Our bedroom was better than a glamping experience, as we had a hotel style room with a very large bathroom and AC. What made the greatest difference was the awesome staff attention to details and extreme friendliness. We felt truly welcome. Thank you to manager RONNY and restaurant team and captain JASON. This hotel offer guided trips to the park multiple times of day, with their own boat, super convenient. This was a simple hotel but had an interesting character being directly on the river and a great attentive staff.

Authenticity & Character
In the middle of the jungle
Location
Great river views, including animals, open dining room to the river
Staff
Super friendly and attentive!
Cleanliness & Comfort
A simple but very competent hotel experience
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 25, 2026

Hello Klaus,

Thank you so much for your kind words. It truly means a lot to know that I was able to bring your vision for Costa Rica to life in a way that matched your expectations. I am so happy to hear you enjoyed the activities and hotels, those thoughtful details always make such a difference in the overall experience.

It was a pleasure helping you plan this journey, and I am grateful you trusted me with your trip. I hope Costa Rica left you with beautiful memories, and I would love to assist you again whenever you are ready for your next adventure.

Pura Vida!
Yuliana

Our dream trip
Thailand | Feb 22 - Mar 5, 2026

B
Beatrix K.
Budapest, Hungary | Reviewed on Mar 25, 2026
We would like to thank the entire Kimkim team who, in one way or another, took part in organizing and carrying out our dream trip. Our journey could not have been more perfect. It was characterized by excellent organization throughout, and we felt safe at all times. Everywhere we went, people were kind to us. We would especially like to thank the guides, who clearly love what they do and shared fascinating information with us at every stop. Special thanks to Minah for always being... Read more

We would like to thank the entire Kimkim team who, in one way or another, took part in organizing and carrying out our dream trip. Our journey could not have been more perfect. It was characterized by excellent organization throughout, and we felt safe at all times.

Everywhere we went, people were kind to us. We would especially like to thank the guides, who clearly love what they do and shared fascinating information with us at every stop. Special thanks to Minah for always being available, ensuring that any issues were resolved and no question went unanswered.

Thailand will forever remain in our hearts, and it was the Kimkim team who made this trip truly unforgettable.

Bence&Beatrix

Hotel Reviews
Ayara Kamala Resort
Phuket

Incredible setting, every detail in the hotel was perfectly thought out. We were amazed by the views and the luxury.

Authenticity & Character
Location
Staff
The staff is conscientious, helpful, and very friendly; however, there were too few of them for too many guests, which put a lot of pressure on the team.
Cleanliness & Comfort
Khum Phaya Resort & Spa Centara Boutique Collection

Our time at the hotel was spent in a beautiful setting. We were amazed by the “jungle” atmosphere. The breakfast was wonderful, with a plentiful and fresh selection.

Authenticity & Character
Location
The hotel is located away from the city center, but the surroundings offer a calm and peaceful atmosphere.
Staff
Cleanliness & Comfort
The Moment
Bangkok

A beautiful hotel, modern and clean. Everyone was very kind to us, and we were completely satisfied. The breakfasts had a wonderful atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Koh Phi Phi By Speedboat
Explore the Koh Phi Phi By Speedboat
Phuket

We had a wonderful day, visiting beautiful places. The island tour was very well organized, and I loved swimming together with small fish.

Quality of Experience
Food
There were many of us eating at a buffet restaurant, so we had to queue quite a bit. The food wasn’t particularly tasty, but everyone could still find something to their liking.
Guides, Drivers and Staff
Transport
Tiger Kingdom Chiang Mai
Tiger Kingdom Chiang Mai
Chiang Mai

It was an amazing experience to be up close with the tigers. We felt a bit sorry for the animals because they were kept in strict enclosures (of course, we understand why). It was a once-in-a-lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Living Green Elephant Sanctuary Experience - Full Day
Living Green Elephant Sanctuary Experience - Full Day
Chiang Mai

We probably spent our favorite day here. We were happy with how the caretakers treated the elephants. It was exciting and unforgettable. Maki has a really great style; we loved the way he talked about the elephants and the staff's work.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
White temple, Blue Temple, Black Museum and Long Neck Karen Village.
White temple, Blue Temple, Black Museum and Long Neck Karen Village.
Thailand

The White Temple amazed us—it was one of our most fulfilling days. We really enjoyed the temple tour and got to experience new cultures in the village of the long-necked women.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Temple Local Street Food Tour
Chiang Mai Temple Local Street Food Tour
Chiang Mai

Chiang Mai offered us different experiences. We enjoyed delicious food and were glad to try dishes from the local vendors.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

I loved the atmosphere of the place; it was wonderful. Completely different from Bangkok—calmer, quieter, and a more nature-connected experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok Spiritual Encounter
Bangkok Spiritual Encounter
Bangkok

We had a full and exciting day, visiting incredible places. Monks, a long boat tour—it felt like we had stepped into another world. It was truly a wonderful start to our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minah Trinh

Monika has so much patience.
New Zealand | Mar 10 - Mar 24, 2026

Haley
Haley L.
Denver, CO | Reviewed on Mar 25, 2026
Monika has so much patience. I was back and forth about everything and a terrible bother to her. She took it all in stride and eased all my concerns with a practiced ease. She thought of EVERYTHING. It was wonderful to have such a detailed plan with the perfect amount of freedom/flexibility built in. A wonderful balance of fast and slow. Kimkim did a great job pairing us up with Monika. Having everything available on the app once we arrived was very useful as well. Read more

Monika has so much patience. I was back and forth about everything and a terrible bother to her. She took it all in stride and eased all my concerns with a practiced ease. She thought of EVERYTHING. It was wonderful to have such a detailed plan with the perfect amount of freedom/flexibility built in. A wonderful balance of fast and slow.

Kimkim did a great job pairing us up with Monika. Having everything available on the app once we arrived was very useful as well.

Hotel Reviews
PurePod Central Otago (Taima)
Authenticity & Character
Is it inside, is it outside? You don’t really know. The artistry of it is incredible. It’s the epitome of outdoor luxury. And the food hamper was absolutely delicious.
Location
Complete privacy in a beautiful and open area. Central Otago is a place I want to return to as well.
Cleanliness & Comfort
Everything was spotless and clean. Every little luxury was thought of. There Wes even rain gear at the car park to keep you dry for the walk up.
Shakespeare B&B
Te Anau
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean but not very comfortable. The walls were too thin (I heard the neighboring room’s conversations) and the bed was a bowl.
Wanaka Springs Lodge
Wanaka

Very cute and comfortable place.

Authenticity & Character
I loved the lawn and the deck area. It created a sense of oasis.
Location
Staff
I never met any of the staff but I wasn’t put off by that at all. It was weird to have people doing lawn maintenance well before checkout though. It ruined any feeling of privacy since there is the giant sliding glass door. I’m not sure how regular of an occurrence that is though.
Cleanliness & Comfort
I really appreciated the heat lamps as well as the overall layout in the bathroom.
Mt Cook Lodge & Motels
Canterbury

It was a hotel. Nothing special and that’s okay.

Authenticity & Character
This place had no character and the rooms were poorly laid out.
Location
Staff
Cleanliness & Comfort
The shower floor didn’t drain well so the water went up around the toilet in just a couple minutes. Then there was no bathroom fan so the room smelled like musty toilet water the whole time we were there. Also, they maintain control of he thermostat at the front desk so when we woke up cold in the middle of the night we had to call to negotiate upping the room temps.
The Grange Boutique B & B and Motel
Christchurch

The people running this B&B were so kind and welcoming! I’m incredibly grateful for their patience dealing with our disoriented, jet lagged selves.

Authenticity & Character
The antiques were gorgeous and they added something special to the place you wouldn’t get anywhere else.
Location
There are so many options within walking distance for fun things to do and places to eat.
Staff
Cleanliness & Comfort
The Headwaters Eco Lodge - Glenorchy
Glenorchy

I really don’t know how to describe the level of this place. Their sustainability efforts are remarkable, the staff are a joy to be around and the food was delectable. Absolute favorite of all the places we stayed.

Authenticity & Character
Their efforts are something you just need to see for yourself. They put a lot of work into this place and it shows.
Location
Glenorchy is a cute little town and the possibilities for adventure there are endless.
Staff
Everyone was genuinely kind and seemed just as happy to be there as the guests.
Cleanliness & Comfort
The bedding was extra soft and the lighting gave the room the perfect level of coziness.
Activity Reviews
Big Sky Stargazing -outdoor stargazing tour
Big Sky Stargazing -outdoor stargazing tour
Aoraki / Mount Cook Village

Our stargazing tour in Mt Cook was surprisingly spectacular. We actually dropped it from our trip and re-added it after more consideration. It turned out to be one of our favorite activities. The guides were knowledgeable and fun to interact with. It was truly a surreal experience I’d recommend to anyone and everyone.

Quality of Experience
Guides, Drivers and Staff
The amount of knowledge our guide has was astounding. I could have stayed another 2 hours and just listened to him explain things. On top of that he had a wonderful sense of humor so I was often warmed from within by laughter.
Banks Track 3 days- 2 nights option - first day
Banks Track 3 days- 2 nights option - first day
New Zealand

The Banks Track was a delight! It felt like walking through several different worlds. We did the quicker paced option which was a perfect taste of the area. I’d love to return for a full meal…or 2…or 3.

Quality of Experience
The views are stunning. The huts are well loved and eclectic.
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 25, 2026

Hi Haley,

Thank you so much for your kind words—it truly means a lot! 😊

I’m so glad you had such a special trip and that it struck the right balance for you. It sounds like you experienced some incredible moments (and what a bonus with the aurora—so lucky!).

Wishing you many more amazing adventures ahead and lots of beautiful memories from this one ✨

Warm regards, Monika

Amazing Trip to Southeast Asia!!
Vietnam | Mar 5 - Mar 23, 2026

N
Naomi W.
East Norwalk, CT | Reviewed on Mar 25, 2026
We had an amazing trip to Vietnam, Cambodia, Laos and Bangkok. Everything was so well-arranged by Ashley our travel agent in Hanoi. Drivers picked us up on time with excellent guides to show us the sites in each country. The hotels selected by Ashley were top-notch. The activities were both interesting and enjoyable. I highly recommend Ashley and her team. Read more

We had an amazing trip to Vietnam, Cambodia, Laos and Bangkok. Everything was so well-arranged by Ashley our travel agent in Hanoi. Drivers picked us up on time with excellent guides to show us the sites in each country. The hotels selected by Ashley were top-notch. The activities were both interesting and enjoyable. I highly recommend Ashley and her team.

Hotel Reviews
The Salil Hotel Riverside - Bangkok
Bangkok
Authenticity & Character
Location
Staff
We asked for a refund since we didn't have hot water for showers and they would not cooperate.
Cleanliness & Comfort
Cold showers!
Satri House

Beautiful old hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Needs better signage in the hotel. Difficult to find your way around the hotel.
Treeline Urban Resort
Siem Reap
Authenticity & Character
Location
The in town location was perfect. It allowed us to explore Siem Reap easily.
Staff
Super friendly and nice.
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Great breakfast.
Location
Staff
Cleanliness & Comfort
Moire Hoi An, Vignette Collection
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhaya Soul Cruise
Hanoi

This was a beautiful boat with great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi
Authenticity & Character
Great breakfast.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mandalao Elephant Conservation
Mandalao Elephant Conservation
Luang Prabang

Great way to see the elephants in their natural environment. No exploitation here.

Phare Ponleu Selpak Circus Show
Phare Ponleu Selpak Circus Show
Siem Reap

Excellent show. Good evening activity.

Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap

Great site and great guide.

Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

Very interesting and well done.

Bhaya Soul - Exclusive Wellness Series (Day 1)
Bhaya Soul - Exclusive Wellness Series (Day 1)
Ha Long Bay

Beautiful boat with a great staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Too much traffic getting there and back.site was crowded.

Quality of Experience
Transport
Too much traffic.
Highlight of Hanoi Full-Day City Tour - Exploring Vietnamese Culture & History
Highlight of Hanoi Full-Day City Tour - Exploring Vietnamese Culture & History
Hanoi

Minh was a great guide.

VIP Fast Track Service
VIP Fast Track Service
Vietnam
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 26, 2026

Dear Naomi and Jeff,

Thank you for the high recommendation! It was an honor to arrange your stay in Vietnam, Cambodia, Laos, and Bangkok. We’re so glad you enjoyed the top-notch service and interesting activities.

Safe travels, and we hope to see you again soon!

Best wishes,
Ashley

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.