Kimkim Trip Reviews

4.8
Based on 20,508 ratings
Read 20,508 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Without exception, all of our guides were int...
Greece | May 17 - May 27, 2026

S
Susan R.
Tinton Falls, NJ | Reviewed on May 28, 2026

Without exception, all of our guides were intelligent, knowledgeable, professional and fun.

Local specialist: Sydney Hubbard

Perfectly planned trip.
Lithuania | May 17 - May 27, 2026

H
Helen S.
Newark, NJ | Reviewed on May 28, 2026
Emerson did an amazing job of planning our trip. All hotels, transportation, and guides were great. Excellent planning, some city tours and some forest hikes. Thank you so much. Read more

Emerson did an amazing job of planning our trip. All hotels, transportation, and guides were great. Excellent planning, some city tours and some forest hikes. Thank you so much.

Hotel Review
Hotel Kamp
Helsinki

Wow! This hotel is perfectly located and the newly renovated rooms are luxurious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Helsinki and Suomenlinna Private Tour
Helsinki and Suomenlinna Private Tour
Helsinki

Great guide and very comprehensive tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on May 28, 2026

Thank you so much for the kind words. It was a real pleasure planning this trip for you, and I’m very happy to hear everything went smoothly. Hope to welcome you back to this part of the world again someday!

Thanks, KimKim & Kathrin!
New Zealand | Apr 19 - May 6, 2026

Susan
Susan M.
Seattle, WA | Reviewed on May 28, 2026
Wow, trip of a lifetime! Many thanks to KimKim (and to Kathrin specifically) for helping us have the visit we'd long dreamed of in New Zealand. Both the South and North Islands were wonderful, though very different. We did white water rafting, kayaking, boating near glaciers and icebergs, heli-hiking, had a Maori experience that was absolutely fantastic, visited several national parks, saw coastlines from the water and fijords from a boat we spent the night on. Can't possibly list everything... Read more

Wow, trip of a lifetime! Many thanks to KimKim (and to Kathrin specifically) for helping us have the visit we'd long dreamed of in New Zealand. Both the South and North Islands were wonderful, though very different. We did white water rafting, kayaking, boating near glaciers and icebergs, heli-hiking, had a Maori experience that was absolutely fantastic, visited several national parks, saw coastlines from the water and fijords from a boat we spent the night on. Can't possibly list everything we got to experience, and it could never have worked out so well without the help we got from Kathrin. Just can't say enough how much I recommend KimKim for travel planning. We had so many wonderful things arranged for us that any stress we might have had going it on our own just evaporated. I had so many questions, and Kathrin was endlessly patient and helpful!

Local specialist: Kathrin Gerstel

Our dream trip . . .
New Zealand | Apr 19 - May 6, 2026

Stephen
Stephen M.
San Jose, CA | Reviewed on May 28, 2026
When we finally decided to take our dream trip to New Zealand we knew we deeded help to make it perfect, and chose KimKim after an online search for the best agency. It couldn't have worked out better and we recommend KimKim to everyone who wants to hear about our trip. Kathrin began helping us last August (our trip began this April) and by the time we were ready to go she had made sure every detail was taken care of. Quizzing us first about what sort of vacation we were looking for (Lord of... Read more

When we finally decided to take our dream trip to New Zealand we knew we deeded help to make it perfect, and chose KimKim after an online search for the best agency. It couldn't have worked out better and we recommend KimKim to everyone who wants to hear about our trip. Kathrin began helping us last August (our trip began this April) and by the time we were ready to go she had made sure every detail was taken care of. Quizzing us first about what sort of vacation we were looking for (Lord of the Rings sites? Outdoor activities? Museums and galleries?), how long we had available, our general budget, etc. she came up with a fabulous list of ideas for us. The more we learned about our options the more she fine-tuned our selections, then she arranged our New Zealand flights and car rentals and boat rides. It ended up being the perfect mix of our ideas and her suggestions, with all the stress taken out of the trip. Her selection of companies for the activities we wanted to do was spot on - loved all the people we had contact with. Heck we even ran into another couple who had used Kathrin and KimKim - that was fun! New Zealand is one of the few places we would really love to go to again, and I'm certain having their guidance in planning our trip was a big part of that.

Local specialist: Kathrin Gerstel

Overall, we had an amazing trip! Everyone was...
Greece | May 19 - May 27, 2026

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Rana H.
Chicago, IL | Reviewed on May 28, 2026
Overall, we had an amazing trip! Everyone was very accommodating and friendly. The itinerary was easy to follow and detailed. We did run into some challenges with one of the driving companies in Mykonos, who left before we arrived from our ferry after it had been delayed. We reached an agreement with one of his colleagues but it did require a lot of pushing from our end. Our hotel in Santorini also had a power outage with no electricity or running water the night before our flight and we... Read more

Overall, we had an amazing trip! Everyone was very accommodating and friendly. The itinerary was easy to follow and detailed. We did run into some challenges with one of the driving companies in Mykonos, who left before we arrived from our ferry after it had been delayed. We reached an agreement with one of his colleagues but it did require a lot of pushing from our end. Our hotel in Santorini also had a power outage with no electricity or running water the night before our flight and we weren’t able to reach the hotel management and the alternative contact information they shared with us upon arrival, which was disappointing.

Hotel Reviews
Attalos Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abasa Suites
Santorini

Very hard to get in contact with the hotel management; electricity and water cut off with no warning and no one was available in the office/picking up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anna Maria Mykonos Hotel
Mykonos
Authenticity & Character
Location
Closer to the central town
Staff
Cleanliness & Comfort
Local specialist: Sydney Hubbard

Our trip to Costa Rica was wonderful.
Costa Rica | May 9 - May 16, 2026

Patricia
Patricia L.
Katy, TX | Reviewed on May 27, 2026
Our trip to Costa Rica was wonderful. We visited a historic theater in San Jose. The next day we were off to Arenal. The hotel was nice and had a lovely pool. We hiked down and back up 500 stairs to enjoy an amazing waterfall. We had a coffee and chocolate tour that was interesting and delicious. Our tour guide David was awesome. We drove to Monteverde and had a night time wildlife tour. We saw a poisonous snake, frogs, tarantulas and a scorpion. We went to a sloth sanctuary during the day.... Read more

Our trip to Costa Rica was wonderful. We visited a historic theater in San Jose. The next day we were off to Arenal. The hotel was nice and had a lovely pool. We hiked down and back up 500 stairs to enjoy an amazing waterfall. We had a coffee and chocolate tour that was interesting and delicious. Our tour guide David was awesome. We drove to Monteverde and had a night time wildlife tour. We saw a poisonous snake, frogs, tarantulas and a scorpion. We went to a sloth sanctuary during the day. Then we drove to the beach near Jaco. We didn’t like the hotel but the beach was beautiful.

Hotel Reviews
Hotel Punta Leona
Tárcoles

We didn’t like it at all. We had an apartment upstairs with no elevator. The condition was bad. The shower faucet didn’t work. No breakfast included

Authenticity & Character
Location
The roads were awful
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

We loved the room. There were so many birds in the beautiful gardens. The pool was lovely too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José

The room, restaurant and pool were very nice. I enjoyed the open air lobby.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coffee, Chocolate & Sugar Cane Farm Experience - Self Drive
Coffee, Chocolate & Sugar Cane Farm Experience - Self Drive
Arenal/La Fortuna

Our guide David was wonderful. He was very knowledgeable and entertaining. It was amazing to see the cocoa fruit and taste it. The different stages of the chocolate making process was interesting. The plain chocolate was bitter but the chocolate as you add milk and sugar was delicious. The coffee segment of the tour was just as enjoyable. Watching the lady roast the beans was intriguing. David ground the beans and brewed the coffee . It was very tasty. The farm had many different plants including pineapple. Also we saw a “blue jeans” frog on the property. Everything was fabulous.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Yuliana Valverde

Great Trip
Greece | May 16 - May 24, 2026

Matthew
Matthew T.
Chicago, IL | Reviewed on May 27, 2026
We had a great trip to Greece. All the places we stayed and people we encountered were very helpful. We had a very fun time. Read more

We had a great trip to Greece. All the places we stayed and people we encountered were very helpful. We had a very fun time.

Hotel Reviews
Paros Comfy Suites
Naousa Paros

Grea room, very comfortable. Pretty view. The beach was rocky, not sandy. It is not in town so a car or private transfer was needed to get to places. If you want to be out of town a bit this place was perfect. Super helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ducato di Oia Boutique Hotel
Santorini

Great location, couldn't be beat. The hot tub/warm tub was a nice touch. The layout of the room was like a cave, which was cool and unique but also kind of weird. It was a bit challenging to lug the suitcase around the room. Very helpful and nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Foundry Suites
Athens

Really nice place. Super friendly staff. Rooftop patio was great at night. For a hotel in Europe, the bathroom was pretty nice. The stairs up to the bed would have been difficult for someone that was disabled. Overall, we loved this place. Best hotel of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller

From do-it-yourself planners: Kimkim was worth it
Greece | Apr 21 - May 12, 2026

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Lori B.
Seattle, WA | Reviewed on May 27, 2026
Our first experience with Kimkim (a trip to Greece and southern Italy) was very positive. We are accustomed to planning our own trips but found the advantages of working with Kimkim worthwhile: our agents offered experience and advice that can otherwise be difficult to come by; the agency provided services that smoothed the way where we would have struggled (for example, getting from airports to hotels); suggestions were provided for activities we otherwise wouldn’t have known about, such as... Read more

Our first experience with Kimkim (a trip to Greece and southern Italy) was very positive. We are accustomed to planning our own trips but found the advantages of working with Kimkim worthwhile: our agents offered experience and advice that can otherwise be difficult to come by; the agency provided services that smoothed the way where we would have struggled (for example, getting from airports to hotels); suggestions were provided for activities we otherwise wouldn’t have known about, such as stopping on our drive from Athens to Nafplio for a wine tour and lunch. We would not normally have opted for private tours but found them excellent and well worth engaging. A few itinerary details in Italy were erroneous but we worked them out, and one tour was disappointing, but both our agents were very responsive when contacted. Our primary agent, Chris, listened carefully and planned thoughtfully, as well as checking in with us during our trip. Thanks for your valuable help!

Activity Reviews
Mothia - Masala with salt pans visit
Mothia - Masala with salt pans visit
Greece

We visited historical sites in Marsala followed by Mothia, remains of a fascinating Phoenician settlement. Our guide managed to fit in a good deal! Afterwards we toured the salt pans and saw how sea salt was harvested, saw the old wind-powered grinding stone, and had a salt tasting. A great day.

Quality of Experience
Guides, Drivers and Staff
Santa Margherita di Belìce - Guided tour
Santa Margherita di Belìce - Guided tour
Greece

We were given a tour only of the Gattopoardo Museum by an English-speaking cousin of a museum employee, although I had requested history and culture of the town.

Quality of Experience
Mazara del Vallo - Selinunte
Mazara del Vallo - Selinunte
Greece

Another great guide, interesting site. Huge!

Quality of Experience
Guides, Drivers and Staff
Palermo Street Food Tour (morning)
Palermo Street Food Tour (morning)
Palermo

Fun! Great food! Included historical sites, and although we had seen some of them the previous day, we got a different perspective on them.

Guided tour of Palermo
Guided tour of Palermo
Palermo

Another great guide. She also pointed us to an ethnographic museum because we were looking for more cultural and anthropological informaition.

Quality of Experience
Guides, Drivers and Staff
Full day tour to Pompeii & Naples
Full day tour to Pompeii & Naples
Greece

Pompeii was fascinating. The guide, however, tended to walk ahead with my husband so I missed much of what he said. The tour of Naples was pretty good. The driver was careful.

Guides, Drivers and Staff
Herculaneum visit with a private guide
Herculaneum visit with a private guide
Greece
Guides, Drivers and Staff
Visit the ancient kingdom of Mycenae (Self-Drive)
Visit the ancient kingdom of Mycenae (Self-Drive)
Greece

Great guide, knowledgeable an interesting.

Quality of Experience
Guides, Drivers and Staff
Visit to Epidaurus & guided tour (Self-Drive)
Visit to Epidaurus & guided tour (Self-Drive)
Greece

Great guide, knowledgeable and interesting.

Quality of Experience
Guides, Drivers and Staff
Nemea Wine Tour & Lunch
Nemea Wine Tour & Lunch
Greece

Beautiful setting, tasted four wines, then had lunch. A nice stop on a drive, and fun to learn about local wines.

Quality of Experience
Food
Delphi Day Trip From Athens
Delphi Day Trip From Athens
Greece

The site is not one to miss. The group tour is okay.

Guides, Drivers and Staff
Perhaps not the clearest communicator
Acropolis & Acropolis Museum Guided Tour
Acropolis & Acropolis Museum Guided Tour
Athens

Our guide was so knowledgeable and engaging!

Guides, Drivers and Staff
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 27, 2026
Dear Lori, Thank you very much for your detailed feedback and notes regarding the tours and quality of the overall experience. I appreciate it. I'm very happy everything was smooth and that we were there for you along the way, to help with any issues. On the other hand, I am also disappointed that the tour in Santa Margherita was not up to your expectations, even though we did our best to accommodate. In my defense, I have to convey that Maria and I were assured that the tour would be... Read more

Dear Lori,

Thank you very much for your detailed feedback and notes regarding the tours and quality of the overall experience. I appreciate it.

I'm very happy everything was smooth and that we were there for you along the way, to help with any issues.

On the other hand, I am also disappointed that the tour in Santa Margherita was not up to your expectations, even though we did our best to accommodate. In my defense, I have to convey that Maria and I were assured that the tour would be as rich as possible to the extent you were looking for, regarding the history & culture of this town. It looks like it was not that way, and we only found out now, with your polite and kind feedback. I will surely look into this more closely with our local partner in Italy and make sure that we improve the future quality and context of similar requests.

I thank you again that you shared all this, and I hope to be able to make it up for you in the future, with another trip to Greece/Italy!

Kind regards,
Chris

Amazing trip in the atacama desert
Chile | May 13 - May 18, 2026

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Richard F.
Canada | Reviewed on May 27, 2026
Amazing trip in the atacama desert and in Santiago. Thank you so much for making such a memorable trip. It’s the last minute for me. Thank you for being so attentive to my choices and making everything work so smoothly. Read more

Amazing trip in the atacama desert and in Santiago. Thank you so much for making such a memorable trip. It’s the last minute for me. Thank you for being so attentive to my choices and making everything work so smoothly.

Hotel Review
Hotel Pat'ta Hoiri
San Pedro de Atacama

Nice hotels in the Center town. Thank you for the lovely owner Vincente, who was always attentive to my needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

Amazing sunset excursion into the valley. It was beautiful, taking photographs as the sun went down and having pisco sours while doing it

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

Beautiful variety of things to see on this excursion

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Amazing experience to see the geysers. Gives you a different perspective of Chile.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

Amazing experience in the desert. Well worth seeing the beautiful stars.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago, Chile | Replied on May 27, 2026

Hola Richard!
Thanks so much for your kind words!

I’m really happy to know that you enjoyed your time in Chile and had a memorable experience. We are happy to hear that you enjoyed it! It was truly a pleasure to be part of this special adventure. Thanks for your trust!

I hope to see you again soon! :)

Regards from Chile,
Francisco

This is our second trip that KimKim has plann...
Croatia | May 17 - May 23, 2026

Elaine
Elaine S.
Dallas, TX | Reviewed on May 27, 2026
This is our second trip that KimKim has planned for us and both were perfect! We will be using them again!!
Ivan listened to what we had in mind for our trip and was very accommodating if and when we would make any changes. Ivan made it easy to communicate with him as well as with our guides so we felt at ease. Our accommodations were just what we asked for plus! And all of our tours and guides were kind, knowledgeable about their country, and willing to go beyond just taking us from point A...
Read more

This is our second trip that KimKim has planned for us and both were perfect! We will be using them again!!
Ivan listened to what we had in mind for our trip and was very accommodating if and when we would make any changes. Ivan made it easy to communicate with him as well as with our guides so we felt at ease. Our accommodations were just what we asked for plus! And all of our tours and guides were kind, knowledgeable about their country, and willing to go beyond just taking us from point A to point B. I can’t remember all of their names but Ivo who took us to Ston, Tonko who took us on the all day boat trip to the Blue caves, and Marco who took us on our hike (and brought walking sticks and water just in case :) ) in the hillside were all great! And so was our guide who drove us to Krka National Park and to a wonderful lunch-I don’t remember his name.
My only suggestion for your future guests would be to mention that there are a lot of steps in Croatia!!! We loved every minute of it and were happy we were in good shape so we could see it all. It was all very doable.
I’m sure we will be recommending KimKim and Ivan to many people going forward. Thank you!!

Hotel Review
Villa Orabelle
Dubrovnik

A beautiful boutique hotel with gorgeous views, kind staff, and a wonderful restaurant with a view. I wish we had more time in Dubrovnik to relax at one of the pool areas- so quiet and inviting!

Authenticity & Character
So quaint and relaxing with spectacular views
Authenticity & Character
So quaint and relaxing with spectacular views
Location
Easy walk to the old city and the views!!!!!
Location
Easy walk to the old city and the views!!!!!
Staff
Kind and helpful
Staff
Kind and helpful
Cleanliness & Comfort
Our rooms and the whole hotel are well kept, modern though quaint and comfortable
Cleanliness & Comfort
Our rooms and the whole hotel are well kept, modern though quaint and comfortable
Local specialist: Ivan Cosic

Perfectly Tailored Family Trip to Germany – Every Detail Was Spot On
Germany | May 16 - May 23, 2026

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Kesama S.
Oak Creek, WI, USA | Reviewed on May 27, 2026
Valentine was absolutely wonderful to work with from start to finish. From our very first Zoom call, she took the time to really understand our family dynamic what we enjoy, what we don’t, and how we like to travel. That level of care made a huge difference. She created a thoughtful and well-balanced itinerary that perfectly blended history, culture, and outdoor experiences across Munich and Garmisch-Partenkirchen. The initial plan was already great, and she was very flexible in helping us... Read more

Valentine was absolutely wonderful to work with from start to finish. From our very first Zoom call, she took the time to really understand our family dynamic what we enjoy, what we don’t, and how we like to travel. That level of care made a huge difference. She created a thoughtful and well-balanced itinerary that perfectly blended history, culture, and outdoor experiences across Munich and Garmisch-Partenkirchen. The initial plan was already great, and she was very flexible in helping us tweak a few things to better fit our needs. In the end, everything came together seamlessly.

Some highlights from our trip:
1. The Dachau Concentration Camp memorial visit was deeply moving and very well organized.
2. The Munich e-bike tour was a lot of fun and a great way to see the city especially it happened on Sunday which was a lot easier to navigate through than the other days.
3. Our private driver and guide Tom, who took us to Neuschwanstein Castle, was exceptional, he was not only knowledgeable but also very fun to be around, which made the entire day even more enjoyable.
4. Garmisch-Partenkirchen was stunning, and Hotel Zugspitze was excellent—especially the breakfast. The Zugspitze and the Partnach Gorge were unforgettable experiences
5. Our Nuremberg tour with Kevin was truly the most memorable—he made the day special for all of us

Every activity felt thoughtfully chosen for our family, and everything ran smoothly throughout the trip. We all had such a great time, and we are incredibly grateful to Valentine for selecting all the right experiences for us.

I would highly recommend her to anyone looking for a personalized, stress-free, and memorable travel experience.

Hotel Review
Hotel Zugspitze
Garmisch-Partenkirchen

Our stay at Hotel Zugspitze was fantastic. The location is very convenient and close to everything, making it easy to get around Garmisch. The view from the room was stunning, especially with the surrounding mountains. Breakfast was excellent and a great way to start each day. We really enjoyed our stay there.

Authenticity & Character
Location
close to everything
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to Nuremberg by train
Day trip to Nuremberg by train
Munich

Our day trip to Nuremberg by train was wonderful. It’s a beautiful town with so much character, and I personally loved it. The mix of history and charm made it a very memorable stop on our trip. Our private tour guide, Kevin, truly made the experience even better. The whole family loved him—he was very personable, engaging, and easy to be around. He took us around the town and beyond, making sure we saw all the highlights while keeping things interesting and enjoyable. Overall, it was a great experience, and Kevin made the day extra special for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Zugspitze round-trip tickets
Zugspitze round-trip tickets
Garmisch-Partenkirchen

Visiting Zugspitze was an incredible experience. It was absolutely beautiful to be on top of the clouds—something we won’t forget. The panoramic views from the summit are truly stunning and well worth the trip. We also stopped by Eibsee afterwards. Getting there was also very convenient. We took the bus from the station near our hotel, which made the journey simple and easy. Overall, it was a unique and memorable experience, and a must-do when visiting the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour from Munich to Neuschwanstein Castle & More
Private tour from Munich to Neuschwanstein Castle & More
Munich

Our private tour from Munich to Neuschwanstein Castle was one of the highlights of our trip. Everything was smooth, well organized, and perfectly timed. Tom, our driver and guide, was exceptional—he was not only very knowledgeable but also incredibly fun to be around, which made the entire day even more enjoyable. He picked us up right on time and even messaged us on WhatsApp to let us know he was on his way, which we really appreciated. We arrived at the castle early, before it got too crowded, which made a big difference. Tom had all the tickets ready and guided us efficiently, even showing us a few shortcuts along the way. It made the whole experience feel easy and stress free. In addition to Neuschwanstein, Tom also took us to Linderhof and Ettal, which were beautiful and well worth the visit. He was also great at taking photos for us, making sure we captured some wonderful memories throughout the day. Overall, this was a fantastic experience, and Tom truly made it special for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Munich E-Bike Tour
Best of Munich E-Bike Tour
Munich

The e-bike tour was a fantastic way to explore Munich and ended up being one of the most fun activities of our trip. Interestingly, we were included with a regular bicycle group instead of all e-bikes, but it wasn’t an issue at all. The group dynamic worked well, and everyone kept a comfortable pace, so we still really enjoyed the experience. Simon, our tour guide, was great—he kept the ride fun, engaging, and informative throughout. He did an excellent job balancing history with lighthearted moments, which made the tour enjoyable for everyone. The highlights for us were definitely the stop at the beer garden and seeing the river surfers, which added a unique and memorable touch to the experience. Overall, it was a fun, relaxed, and memorable way to see the city, and I would highly recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Our visit to the Dachau Concentration Camp Memorial was a deeply moving and meaningful experience. It’s truly a place that leaves a lasting impression. The tour guide was excellent—very knowledgeable, communicated clearly, and did a great job helping us navigate through the camp while sharing important historical context with sensitivity and respect. Having a good guide made a big difference in understanding the significance of the site. The only downside for me personally was the group size. With around 25 people, it felt a bit large at times, and I would have preferred a smaller group for a more personal experience. Overall, it was a powerful and well-organized tour, and I’m very glad we included it in our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on May 28, 2026

Guten Tag Kesama,
Thank you so much for your detailed review! I am so happy to read that you enjoyed a great time in Bavaria with your family. It was a pleasure to plan fun activities for you all!
Your feedback, positive or negative, is a key to improving our services and also advising you on the best options according to your wishes and travel habits.
Do not hesitate to contact me for any trip plans in France or Switzerland :)
Enjoy Summer!
Valentine

Amazing trip to Italy!
Italy | May 13 - May 21, 2026

G
Gayle E.
Minneapolis, MN | Reviewed on May 27, 2026
We had a wonderful trip to Italy! We especially enjoyed our private food and wine tour in Florence. That was a definite highlight. Our tours of the Vatican and the Colosseum were also excellent. Our guide at the Vatican, Massimo, was extremely knowledgable and funny and made the experience that much more fun. The boat trip to the Isle of Capri was also a highlight. We were able to tour the island from the sea before docking to explore the island on land. Our crew was very informative,... Read more

We had a wonderful trip to Italy! We especially enjoyed our private food and wine tour in Florence. That was a definite highlight. Our tours of the Vatican and the Colosseum were also excellent. Our guide at the Vatican, Massimo, was extremely knowledgable and funny and made the experience that much more fun. The boat trip to the Isle of Capri was also a highlight. We were able to tour the island from the sea before docking to explore the island on land. Our crew was very informative, attentive and fun-loving.

Hotel Reviews
Residenza Il Hotel Campanile
Sorrento

While this hotel was in a good location, right in the city center, it was also very loud. Our room was beautiful with three balconies overlooking the street, however they were most unusable because passers-by could look right into the room. It was also a little difficult to find the hotel. The taxi cannot take you right to the door because its on a pedestrian street and there is only a small sign to the left of the main door indicating that it is a hotel.

Authenticity & Character
A beautiful room in a beautiful campanile. Very authentic.
Location
The location is great if you want to be right in the middle of things but be aware that it is very loud.
Staff
The only time we saw staff was at check in. There is no one on site unless someone is checking in. Any communication is via WhatsApp
Cleanliness & Comfort
Hotel La Scaletta al Ponte Vecchio
Firenze

This hotel is in a good location, easily walkable to the city center. We had a beautiful room overlooking a courtyard. There were many choices for breakfast and there is a rooftop patio with beautiful views to enjoy your breakfast or a cocktail in the evening.

Authenticity & Character
Location
Staff
Very helpful providing local information.
Cleanliness & Comfort
Hotel Dei Mellini
Rome

This hotel was centrally located and an easy walk to the Vatican. The staff was very friendly and helpful and there were many breakfast choices.

Authenticity & Character
Location
Within walking distance to all attractions.
Staff
The staff assisted in making dinner reservations and providing local recommendations.
Cleanliness & Comfort
Activity Reviews
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

The meeting point for this tour was very busy and a little hard to find our operator. Once we reached the boat everything was seamless and our boat crew was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Day Trip with Positano Boat Transfer
Amalfi Coast Day Trip with Positano Boat Transfer
Sorrento

This is a busy excursion. You cover a lot of territory throughout the day but the guide is very knowledgable and moved at a slow pace so that all could keep up.

Quality of Experience
Guides, Drivers and Staff
Transport
The bus driver was awesome!
Private Florentine Foodie Walk & Market Visit
Private Florentine Foodie Walk & Market Visit
Florence

Amazing experience. So much food and drink and information about the city of Florence.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Visit with Arena Floor Access
Colosseum & Roman Forum Visit with Arena Floor Access
Rome

A little hard to find the meeting point. Guide was very knowledgeable but a little too much like a college lecture.

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Massimo was amazing! Seeing the Vatican on a tour is imperative to save time.

Quality of Experience
Guides, Drivers and Staff
Italian Wine Tasting Essentials
Italian Wine Tasting Essentials
Rome

Highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Erica Gerakos

I've taken 5 kimkim trips -- All the speciali...
Croatia | May 15 - May 20, 2026

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John M.
Windsor, CA | Reviewed on May 27, 2026

I've taken 5 kimkim trips -- All the specialists are good, Robert is the best so far.

What makes him stand out is his flexibility (mid trip he is super willing to add activities) and his communication (he texts you a few times a day while you are on the trip, reminding you of what is coming up but also asking how it's going and suggesting places to eat, etc.)

He also organized a really fun trip for my family that had 'enough' activities but didn't overwhelm us (we had enough time to just explore and enjoy) -- Highly recommended!

Local specialist: Robert Pinčević

The Best Experience. Thank you Janelle
Spain | Mar 26 - Apr 24, 2026

Bobbi
Bobbi K.
Los Angeles, CA | Reviewed on May 27, 2026
Janelle thank you. Thank your team too!
Our trip throughout Madrid, Porto and Northern Spain was better than we could have imagined.
Every hotel was amazing. The meals and restaurantrecommendations were spot on. Add in the unique private experiences (fun sidecar) and small tours, and all of that adds up to a very special trip. Janelle and her Team went above and beyond in a multitude of ways. Here is just one example:
Day one I left/lost my glasses 🤓 n my inbound flight. They...
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Janelle thank you. Thank your team too!
Our trip throughout Madrid, Porto and Northern Spain was better than we could have imagined.

Every hotel was amazing. The meals and restaurantrecommendations were spot on. Add in the unique private experiences (fun sidecar) and small tours, and all of that adds up to a very special trip.

Janelle and her Team went above and beyond in a multitude of ways. Here is just one example:
Day one I left/lost my glasses 🤓 n my inbound flight. They immediately reached out to the airline, our driver and the airport to initiate a search. They followed up a number of times-alas they were truly lost. BUT they also located an optometrist that could have glasses made, onsite, within an hour. Plus they made the appointment and sent me directions.

We would not have seen or done so many things. We were prepared for every day and knew what awaited us even if we ventured just outside of our hotel!we rented a car and flew to a destination and also had a few private drivers! When WE drove we received ideas where to stop along the way. It really was about the journey AND the destination!

Their app was so cool! No maps or books or notepads. Everything was right in our phones. And more.

I did not know what to see or where to stop and stay at all. Initially Janell asked lots of questions and learned about us first. Then we talked about general destinations and such. She created an itinerary we could see and understand. The hotel website and photos were there. We made a couple of adjustments and damn-she created a plan and trip
I had been struggling with for months

Every question we had was answered quickly and I have now learned a truth: using a travel Agent like Janelle made planning for the trip almost as easy and enjoyable as the trip itself.

Hotel Reviews
Zinema7
San Sebastian (Guipuzcoa)

The staff here is wonderful! They were so nice and were able to recommend and make reservations for us. The hotel is perfect. Clean, modern, and comfortable. Great location too! We would stay there again!

Location
Staff
Cleanliness & Comfort
Hotel Playa Sol
Cadaqués

The very best location! Gorgeous views and a wonderful staff!

Authenticity & Character
Everything. I should also add the breakfast was wonderful!
Location
Staff
Cleanliness & Comfort
Hotel Casa del Marqués
Santillana del Mar
Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Janelle Norman

Our African adventure was truly unforgettable...
South Africa | May 10 - May 25, 2026

Y
Yanyi x.
San Jose, CA | Reviewed on May 27, 2026
Our African adventure was truly unforgettable, and we enjoyed every moment of the journey. A huge thank you to Bianca for planning and organizing such an incredible itinerary — everything was seamless and thoughtfully arranged from start to finish.
During the trip, we were fortunate to see an amazing variety of wildlife, including leopards, lions, African wild dogs, elephants, and many more incredible animals. Every safari drive brought new surprises and unforgettable memories. Cape Town was...
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Our African adventure was truly unforgettable, and we enjoyed every moment of the journey. A huge thank you to Bianca for planning and organizing such an incredible itinerary — everything was seamless and thoughtfully arranged from start to finish.
During the trip, we were fortunate to see an amazing variety of wildlife, including leopards, lions, African wild dogs, elephants, and many more incredible animals. Every safari drive brought new surprises and unforgettable memories. Cape Town was absolutely beautiful, and Victoria Falls was simply breathtaking.
We especially appreciate Bianca’s quick response and flexibility when the Blue Train was unexpectedly cancelled. She managed to arrange our stay at Misava Safari Camp in the Klaserie Private Reserve on very short notice, and it turned out to be one of the highlights of our trip.
Thank you again for all your hard work and attention to detail. This was a truly memorable experience, and we would happily recommend Bianca to anyone planning an African adventure.
Angela

Hotel Reviews
Camp Xakanaxa
Maun

Our stay at Camp Xakanaxa was absolutely incredible and one of the most memorable parts of our Botswana safari adventure. Located deep inside the Moremi Game Reserve, the camp offered an authentic wilderness experience while still being very comfortable and beautifully maintained. The atmosphere at the camp was peaceful and immersive, surrounded by stunning scenery and wildlife everywhere. We loved hearing the sounds of nature at night and waking up each morning feeling completely connected to the African bush. The game drives were exceptional, and we were incredibly lucky with wildlife sightings. During our stay, we saw lions, leopards, elephants, hippos, wild dogs, and so many other amazing animals. Every drive felt exciting and different, and the guides were knowledgeable, experienced, and passionate about wildlife. Their tracking skills and understanding of animal behavior made the experience even more special. A big thank you to all the staff for their warm hospitality, excellent service, and attention to detail throughout our stay. Everyone made us feel so welcome and well cared for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camp Okavango
Okavango Delta

Our stay at Camp Okavango was an unforgettable experience and truly one of the highlights of our Botswana safari adventure. From the moment we arrived by boat in the heart of the Okavango Delta, we felt completely immersed in the beauty and tranquility of the wilderness. The camp itself was beautifully designed, blending perfectly into the natural surroundings while still offering comfort and luxury. The rooms were spacious and comfortable, and it was incredible to wake up each morning surrounded by nature, with birdsong and wildlife all around us. What made the experience especially memorable were the amazing guides and staff. Everyone was warm, friendly, knowledgeable, and passionate about the Delta. The game drives, mokoro excursions, and boat safaris were all fantastic, giving us the opportunity to see elephants, hippos, crocodiles, antelope, and so many beautiful birds up close. One of the things we loved most was the peaceful atmosphere of the Okavango Delta itself. Watching the sunset over the waterways while listening to the sounds of the bush was simply magical. Thank you to everyone at Camp Okavango for such a wonderful stay and for creating memories we will treasure forever. We would highly recommend Camp Okavango to anyone looking for an authentic and luxurious safari experience in Botswana.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Falls River Lodge

Our stay at Victoria Falls River Lodge was absolutely wonderful and truly unforgettable. The location along the Zambezi River was stunning, with breathtaking views and wildlife all around us. Waking up to the sounds of birds and watching animals near the river made the experience feel so special and immersive. The lodge itself was beautiful, comfortable, and very well designed, blending luxury with the natural surroundings perfectly. The staff were warm, friendly, and attentive throughout our stay, always making us feel welcome and well taken care of. We especially enjoyed the river activities and game drives, where we saw elephants, hippos, crocodiles, and many other incredible animals up close. Of course, visiting Victoria Falls was also a major highlight — truly one of the most spectacular places we have ever seen. Thank you to everyone at Victoria Falls River Lodge for such an amazing experience. We left with wonderful memories and would highly recommend this lodge to anyone visiting Victoria Falls and looking for a luxury safari experience.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Activity Review
Moremi Game Reserve
Moremi Game Reserve
Moremi

The game drives were exceptional, and we were incredibly lucky with wildlife sightings. During our stay, we saw lions, leopards, elephants, hippos, wild dogs, and so many other amazing animals. Every drive felt exciting and different, and the guides were knowledgeable, experienced, and passionate about wildlife. Their tracking skills and understanding of animal behavior made the experience even more special.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on May 28, 2026
Thank you so much for your lovely review. It truly means a lot to hear how much you enjoyed your Africa adventure! It sounds like you had such an incredible trip and were very lucky with the wildlife sightings — seeing leopards, lions, wild dogs, elephants and so much more is really special. I’m also so happy to hear that you loved Cape Town and Victoria Falls as well. I’m especially glad that everything worked out smoothly with the change from the Blue Train to Misava Safari Camp. I know... Read more

Thank you so much for your lovely review. It truly means a lot to hear how much you enjoyed your Africa adventure!

It sounds like you had such an incredible trip and were very lucky with the wildlife sightings — seeing leopards, lions, wild dogs, elephants and so much more is really special. I’m also so happy to hear that you loved Cape Town and Victoria Falls as well.

I’m especially glad that everything worked out smoothly with the change from the Blue Train to Misava Safari Camp. I know it was quite last minute, so I really appreciate your flexibility too, and I’m delighted it became such a memorable part of the journey.

Thank you again for trusting me with planning this special trip for you. It was truly a pleasure assisting you.

Warm regards, Bianca

Thank you so much for making our trip so memo...
Ireland | May 9 - May 16, 2026

J
julie j.
Seattle, WA, USA | Reviewed on May 27, 2026
Thank you so much for making our trip so memorable, Tetiana! You made the whole process easy and enjoyable. I left a message after returning home on 5/25, but I wasn’t sure if it went through. For some reason, my phone had an issue so I couldn’t log in while I was in London for a family event, so I wasn’t able to write sooner. Tetiana was responsive, helpful, and quick to answer questions. Thanks to her planning, we could relax and enjoy the trip without worrying about the details.... Read more

Thank you so much for making our trip so memorable, Tetiana! You made the whole process easy and enjoyable.

I left a message after returning home on 5/25, but I wasn’t sure if it went through. For some reason, my phone had an issue so I couldn’t log in while I was in London for a family event, so I wasn’t able to write sooner.

Tetiana was responsive, helpful, and quick to answer questions. Thanks to her planning, we could relax and enjoy the trip without worrying about the details. We’re really grateful for her help.

And please let Ciaran and Jimmy know that we will always remember them whenever we think of Ireland, Northern Ireland, and Scotland—they were truly amazing and made the experience extra special.

We’re very grateful for everything and would happily recommend KimKim and Tetiana to anyone planning a trip!

Local specialist: Tetiana Smal

An Exceptional Vietnam Experience with Kimkim and Long
Vietnam | May 4 - May 20, 2026

Wayne
Wayne A.
Australia | Reviewed on May 27, 2026
Our trip to Vietnam, organized through Kimkim, was nothing short of extraordinary. From the moment we began planning, Long took care of every detail with professionalism, warmth, and deep local knowledge. The entire journey flowed seamlessly across Ho Chi Minh City, Hoi An, Hue, and Hanoi, with private tours, a dedicated driver, and beautifully selected 4- and 5‑star accommodations that made every stop feel special. Long crafted an itinerary that allowed us to truly understand Vietnam’s... Read more

Our trip to Vietnam, organized through Kimkim, was nothing short of extraordinary. From the moment we began planning, Long took care of every detail with professionalism, warmth, and deep local knowledge. The entire journey flowed seamlessly across Ho Chi Minh City, Hoi An, Hue, and Hanoi, with private tours, a dedicated driver, and beautifully selected 4- and 5‑star accommodations that made every stop feel special.

Long crafted an itinerary that allowed us to truly understand Vietnam’s rich and complex history — from its ancient dynasties to its chapters with China, France, and the USA. Each destination offered something unique, and our guides brought every story to life.

Some of the standout experiences included:

Cu Chi Tunnels — an eye‑opening look into Vietnam’s wartime resilience

Mekong Delta — floating markets, local crafts, and unforgettable river life

Hoi An & Hue — lantern-lit streets, imperial citadels, and incredible cuisine

Ninh Binh (Halong Bay on land) — breathtaking limestone mountains and peaceful boat rides

Halong Bay — a stunning cruise through one of the world’s most iconic landscapes

Every transfer was smooth, every guide was knowledgeable, and every hotel exceeded expectations. Long checked in regularly to ensure everything was perfect, and it truly was.

We couldn’t have asked for a better way to explore Vietnam. If you’re considering a trip, we highly recommend Kimkim and especially Long for an unforgettable, expertly organized adventure.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 27, 2026

Hi Wayne,

Thank you so much for taking the time to write such a lovely review.

I'm truly delighted to know that you had a wonderful experience in Vietnam. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

Great trip to Croatia
Croatia | May 17 - May 24, 2026

S
Scott S.
Kansas City, MO | Reviewed on May 27, 2026

All tours were excellent! Hotels were top notch!
Sarah was attentive and quick to respond to my questions or concerns during the trip!
I felt that she really wanted to make our trip the best it could be!

Local specialist: Sarah Cosic

La Fortuna, Costa Rica
Costa Rica | May 9 - May 16, 2026

Karen
Karen L.
Newark, NJ | Reviewed on May 26, 2026
We had a great time in La Fortuna, Costa Rica!
Yuliana from KimKim planned out a great itinerary for us, it was our first time to Costa Rica and she made it very easy with hotels, transport and tours
Read more

We had a great time in La Fortuna, Costa Rica!
Yuliana from KimKim planned out a great itinerary for us, it was our first time to Costa Rica and she made it very easy with hotels, transport and tours

Hotel Reviews
Buena Vista Chic Hotel
Alajuela

We were there for 1 night at the end of our trip to be closer to the airport. It is a very charming hotel.

Authenticity & Character
Lots of charm
Location
Close to San Jose airport
Staff
Everyone was very nice
Cleanliness & Comfort
Rooms were clean and pretty
Hotel Los Lagos Spa & Resort
La Fortuna

This hotel had amazing hot spring pools, swim up bar. Everything was very tropical. Breakfast included every day was very good. Lots to do and see on the property - did horseback riding, a very nice spa. Room was spacious and cleaned every day.

Authenticity & Character
Tropical
Location
Close to town
Staff
Friendly
Cleanliness & Comfort
The whole property
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 27, 2026

Hello Karen
Thank you so much for your kind words! We are so happy to hear you had a great time in La Fortuna and enjoyed your first trip to Costa Rica.

It was a pleasure helping you plan your adventure, and I am glad the hotels, transportation, and tours made your experience smooth and stress free. Thank you for trusting me and KimKim with your vacation.

We hope to welcome you back to Costa Rica again in the future for even more unforgettable experiences!
Pura Vida,
Yuliana

Jan Berg
Galapagos Islands | Apr 27 - May 10, 2026

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Jan B.
Phoenix, AZ | Reviewed on May 27, 2026
My guide was really Anthony. He planned a wonderful trip for me. I asked him a million questions, and he not only answered them, he even asked if I had any more questions. He was amazing. I never communicated with Maria Belen. Stalin was my guide in Ecuador, and he was great. There was one snag that you should address. No guide showed up to meet me at 6:15 in San Cristobal to take me to the pier. I needed help with my suitcases because of the steps in the hotel and down to the pier. ... Read more

My guide was really Anthony. He planned a wonderful trip for me. I asked him a million questions, and he not only answered them, he even asked if I had any more questions. He was amazing. I never communicated with Maria Belen. Stalin was my guide in Ecuador, and he was great. There was one snag that you should address. No guide showed up to meet me at 6:15 in San Cristobal to take me to the pier. I needed help with my suitcases because of the steps in the hotel and down to the pier. I had no idea which pier to go to, but someone helped me. I also did not know which ferry was mine. I saw a woman sitting at the front of the correct pier. She looked official with a list of names. I checked with her and my name was there. She directed me where to go next. I don't know if who was supposed to be there, Lenin or a young man. I suggest that in the future you provide more details about the ferry rides and the company that is doing them.

Hotel Review
Iguana Crossing Hotel
Puerto Villamil

Extremely helpful and kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: María Belén Villacrés

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.