Kimkim Trip Reviews

4.8
Based on 19,122 ratings
Read 19,122 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Cambodia will stay in our hearts and memories forever
Cambodia | Jan 10 - Jan 22, 2026

Susan
Susan C.
San Francisco, CA | Reviewed on Jan 30, 2026
Our trip to Cambodia was absolutely exceptional. Everything about the trip exceeded my expectations. We stayed at 3 properties (Palace Gate Hotel in Phnom Penh, Maisons Wat in Battanbang and Templation in Siem Riep); all wereabsolutely wonderful. They were beautiful and extremely comfortable, without being ostentatious or out of place. The staffs at each hotel were helpful and welcoming. The activities were amazing -- In Phnom Penh, we loved the impressive National museum and perfect... Read more

Our trip to Cambodia was absolutely exceptional. Everything about the trip exceeded my expectations. We stayed at 3 properties (Palace Gate Hotel in Phnom Penh, Maisons Wat in Battanbang and Templation in Siem Riep); all wereabsolutely wonderful. They were beautiful and extremely comfortable, without being ostentatious or out of place. The staffs at each hotel were helpful and welcoming.

The activities were amazing -- In Phnom Penh, we loved the impressive National museum and perfect Royal Palace. In Battambang, we loved seeing the great artisans (especially the pottery making) and experiences like rice paper making. And, of course, it was unbelievable to be in Siem Reap with the extraordinary temples, including Ankor Wat, but also such gems as Banteay Srei.

We had some fabulous meals and are now big fans of Khmer food. We would especially call out the world-class meal we had at the Embassy (Siem Reap) with chef Kimsan Pol and her all female team. We also had a great meal at the sister restaurant in Phnom Penh, Sombok. We had the requisite cocktail at the Elephant Bar (Raffles), which had great cocktails, but even more enjoyed the Le Moon Rooftop Bar in PHnom Penh.

Our guides were excellent -- knowledgeable, pleasant, and helpful. Pikh in Phnom Penh was one of the best guides ever. She had great knowledge, was very flexible about incorporating our needs, and just a pleasure to know. Arn was also excellent. Steve, our local specialist, did a great job of accommodating our needs and adjusting to the things we wanted to spend time doing. He found us great places to stay, arranged all of our activities, as well as our great guides. He was super responsive.

The people of Cambodia are especially warm and welcoming. This would be worth noting at any time, but given the very difficult history of Cambodia, and even some of the current bombing at the border, this is extraordinary. We felt welcome everywhere we went and loved meeting the people there.

Thank you for an absolutely wonderful holiday. Cambodia has become a place that is near and dear to my heart. Come visit. You won't be disappointed!

Hotel Reviews
Palace Gate Hotel & Resort
Phnom Penh

This hotel is perfectly situated and the just the right amount of luxury! It feels like it belongs here and yet is so comfortable, with great food, a wonderful breakfast every day, and incredibly helpful Staff. Also, the pool is absolutely exquisite and a lovely thing to have in such a hot climate.

Authenticity & Character
Location
Cleanliness & Comfort
Maisons Wat Kor

Maisons Wat Kor is an amzingly beautiful hotel. The staff are incredibly helpful and welcoming. The common areas are beautiful with amazing plantings. The rooms are spacious, comfortable and so pretty. Everything was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day countryside local industries by remork
Half day countryside local industries by remork
Battambang

Loved spending the day going to these different places. The family who made pottery was especially great!

Quality of Experience
Phare Ponleu Selpak in Battambang
Phare Ponleu Selpak in Battambang
Battambang

Wow! The circus was truly extraordinary. We loved seeing these young people perform!

Quality of Experience
Tuol Sleng, Russian Market & Killing Fields in the morning
Tuol Sleng, Russian Market & Killing Fields in the morning
Phnom Penh

Not to be missed. So very sad, but essential to understanding the history.

Quality of Experience
Guides, Drivers and Staff
Sunset cruise with tapas and wine, Phnom Penh
Sunset cruise with tapas and wine, Phnom Penh
Phnom Penh

We loved cruising on the river, seeing the city at sunset and just relaxing after a day of touring. Fabulous!

Quality of Experience
Sosoro Museum
Sosoro Museum
Phnom Penh

This is an incredible museum. We learned a ton about the history of Cambodia and needed lots more time for our visit.

Quality of Experience
Royal Palace
Royal Palace
Phnom Penh

The Royal Palace was absolutely gorgeous and impeccably kept up. Great visit!

Quality of Experience
National Museum
National Museum
Phnom Penh

Extraordinary museum. Great artifacts, beautiful buildings, wonderful experience.

Quality of Experience
Short Phnom Penh orientation tour by cyclo
Short Phnom Penh orientation tour by cyclo
Phnom Penh

Great way to see the city! So much fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey

Spain Trip over 12 days, Madrid, Seville, Gra...
Spain | Jan 13 - Jan 26, 2026

S
Sami H.
Chicago, IL | Reviewed on Jan 30, 2026
Spain Trip over 12 days, Madrid, Seville, Granada, Cordoba, Toledo. The scheduling and guided tours were very good. The local guides were generally very knowledgeable.
Make sure your mobile phone is connected to cellular, one would be completely lost without it!! Any changes or updates are communicated thru the KimKim App, and your travel advisors keep it well updated.
During our trip, the train system in the whole of Southern Spain was shut down due to train derailment. All our train...
Read more

Spain Trip over 12 days, Madrid, Seville, Granada, Cordoba, Toledo. The scheduling and guided tours were very good. The local guides were generally very knowledgeable.
Make sure your mobile phone is connected to cellular, one would be completely lost without it!! Any changes or updates are communicated thru the KimKim App, and your travel advisors keep it well updated.
During our trip, the train system in the whole of Southern Spain was shut down due to train derailment. All our train travels from one city to another were cancelled. KimKim arranged for private car transportation so not to interrupt our schedule. Although they could have asked us to reimburse the much higher cost of chauffeured private transportation, using the excuse of Force Majeure or Act of God, they did not, and they absorbed the costs, and I give them lots of credit for that.
Overall, very satisfied with the service I got on this trip. Special thanks mostly to Summer, but also to Adam, Alejandra, Olivia.

Hotel Reviews
Hotel Abad Toledo
Toledo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balcón de Córdoba Hotel
Córdoba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Granada
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Casa del Poeta Sevilla
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Only YOU Boutique Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Toledo Walk
Highlights of Toledo Walk
Toledo
Quality of Experience
Guides, Drivers and Staff
Old Town Walking Tour
Old Town Walking Tour
Córdoba
Quality of Experience
Guides, Drivers and Staff
Transport
Private Hands-On Cooking Class in Córdoba: Master Paella and Salmorejo
Private Hands-On Cooking Class in Córdoba: Master Paella and Salmorejo
Córdoba
Quality of Experience
Transport
Taste of Granada Walking Food Tour
Taste of Granada Walking Food Tour
Granada
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada

Really amazing!

Quality of Experience
Guides, Drivers and Staff
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville

Unfortunately, we were booked with a Spanish only guide, so could not understand the tour. KimKim corrected the problem by re-booking it the next day with an English speaker guide. Delayed our travel. Otherwise tour and guide were very good.

Quality of Experience
Guides, Drivers and Staff
Flamenco Show & Museum Visit
Flamenco Show & Museum Visit
Seville

Not a good experience, worse activity of the whole trip. Too loud (almost 100 Decibels by my Apple Watch, can be damaging to your hearing, had to plug my ears!) the place too crowded, very touristy, would have easily skipped, plus not sure about the artistic quality. Had seen much better performances on YouTube!!

Quality of Experience
Guides, Drivers and Staff
Historic Landmarks Walk
Historic Landmarks Walk
Seville
Quality of Experience
Guides, Drivers and Staff
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid
Quality of Experience
Guides, Drivers and Staff
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid

Excellent guide, art historian, very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez

Three vacations in one - amazing
Costa Rica | Jan 22 - Jan 29, 2026

Gina
Gina L.
Phoenix, AZ | Reviewed on Jan 30, 2026
Day 1: Picked up from the airport by Alex.  Very informative about the country during the 3.5hour drive to La Fortuna.  He was also very caring and patient when two of our travelers became motion sick.  He took his time and did everything possible to minimize the impact of bumps and curves - well done, Alex!!
Arenal Springs Resort accommodations were beautiful and the staff was helpful and kind.  Food at the restaurants was excellent; however, prices were much higher than anticipated and, as...
Read more

Day 1: Picked up from the airport by Alex.  Very informative about the country during the 3.5hour drive to La Fortuna.  He was also very caring and patient when two of our travelers became motion sick.  He took his time and did everything possible to minimize the impact of bumps and curves - well done, Alex!!
Arenal Springs Resort accommodations were beautiful and the staff was helpful and kind.  Food at the restaurants was excellent; however, prices were much higher than anticipated and, as the resort is rather remote, alternative dining options were not practical.  We opted for private transfers during our vacation so did not have a rental car and an uber for 6-people proved challenging so we stayed on property for meals.  Our breakfast was included, the buffet was full of great options ... nothing lacking.  There are two rooms per building; if occupants of both rooms are showering at the same time, hot water can be sketchy.  The property is well kept, clean and beautiful.

Day 2: Coffee/Chocolate/Sugar Cane tour led by Valerie was informative and fun.  She shared stories about her family as well as the country's history and future with each of these three crops as well as how each is processed.  The sampling was wonderful with sugar juice and sugar alcohol (WOW);  various types and roasts of coffee and the chocolate - dark to milk was DELICIOUS.  I would highly recommend this tour and Valerie.

In the afternoon, we enjoyed a beautiful hike through the Arenal Hanging Bridges with Mariano.  A gorgeous walk with several hanging bridges to test our stability - LOL.  Mariano was an excellent guide: informative, fun and really patient.  A great afternoon that was relaxing, not strenuous.

Day 3: Big Arenal Mundo Aventura Zipline.  For those of us who could participate, this was wonderful.  After watching the video and seeing the warnings we discovered that half of our group (3 people) could not go.  We were super disappointed in finding this out after we had paid.  The zipline itself was not the problem, but rather the very difficult hike from the tractor drop-off point to the first zipline ... that hike was a beast, even for those who are fit.  IMO, this absolutely should have been included in the description as we would have made different selections or, at a minimum, reduced the number of participants for the activity.  I don't know how alternative zipline options are set up but this was a non-starter for ANYONE with health challenges and there is no practical way to stop once you have started.  For the 3 who partook in the adventure, the 12 lines were fun with varying lengths (from 660ft - 3800+ft) and various avg speeds (21mps-34mph)

In the afternoon, we relaxed and enjoyed an educational experience on a farm learning of various medicinal and edible plants wrapping up with a dinner made from those ingredients.  Mary was GREAT and has a true love of the environment and nature ready, willing and able to answer all of our questions.  While we participated by chopping ingredients, the whole group was disappointed in the fact that this was positioned as a "Cooking Class" but neither did we cook nor get the recipe for the dinner that was served ... both of which have been our experiences at other classes around the world.  This was a 4* experience that could have been 5* had those two items been included.
Day 4: The day was spent with a Private Transfer from Arenal to Monteverde.  Our driver, Andrea, was delightful.  The 3.5 hour drive was the worst drive any of our group had ever experienced ... a non-stop winding road that was paved, but rougher than many gravel roads with abundant potholes.  Again, this should have been mentioned as two of our passengers suffered from extreme motion sickness.  We discovered, later, when visiting with another traveler to Costa Rica that there is an alternative way to transfer between these two points - by a 1.5 hour ferry.  This is likely the option we would have selected had we known just how poor the roads were.  Honestly, the terrible road condition is unacceptable given the amount of time you have to be one it - a portion of the drive would have been tolerable, but not the entire 3.5 hours.  There is nothing that Andrea could have done to make this better.    
The Cloud Forest Lodge was spectacular.  Secluded and quiet with one of the largest room/bathroom/balcony combinations I have ever experienced while traveling!  Once again, the food was delicious.  Breakfast was included here, with a full menu.  Ingredients were fresh and service impeccable.  In the evenings, as the temperatures dropped, there is a lovely area with a fireplace where many guests gathered and visited.  It was cozy and comfortable - a real addition to the visit.  There are three  rugged trails on property that are all worth exploring.  As with Arenal Springs,  the resort is rather remote making alternative dining options impractical.  Food was not out of line expensive here.
Day 5: Cloud Forest Reserve Privately Guided Hike with Sergio was wonderful.  Sergio is passionate about the environment and his enthusiasm is contagious.  We were lucky enough to see a male Quetzal, the most beautiful bird in the world for good reason - GORGEOUS.  Sergio explained the various trees and plants along with the life cycle of the Cloud Forest.  This walk was conducted at our pace and Sergio was thoughtful and thorough when answering our questions.  He made this hike memorable for all of us.
Day 6: Our Private Transfer from Monteverde to Tamarindo was pleasant as we had been advised of the poor road conditions, once again, and took dramamine to prevent motion sickness during the 3.5 hour transfer.  We were so happy to see Alex again!
The Cala Luna Boutique Hotel and Villas was spectacular!  The rooms were the best of our trip and the property is stunning.  Every area of the property felt private.  On the other hand, the food here was the worst of our visit.  Some of the items were good, but for the most part the menus offered little to no options for people who are picky eaters and the prices are high. The good news is that this property is not as secluded as the first two so you could easily get into town where there is an abundance of restaurant options.  The included buffet breakfast was very disappointing with little selection and warm items were always cold.  The food is not at all on par with the property ... so disappointing.

Day 7: Was a Sunset Catamaran tour that was out of this world wonderful.  A beautiful catamaran, a fun group of guests and a crew that took excellent care of us with food and drink.  We anchored for about 90 minutes for snorkeling/kayaking/swimming/staying on the boat; it was perfect.  The sunrise didn't disappoint.  The drive to the harbor was longer than expected (45 minutes) and well worth it, a mention of the length would have been beneficial.  Our itin said that this activity would be from 12:45 to 4:45 however we did not return to the property until 7:00; the only challenge we had is that only two of the three couples went on the catamaran so the coordination of our evening activity did not work as planned due to an arrival 2+ hours later than anticipated.  I wouldn't change the activity, just the timing shared as part of the itin.
Day 8: Private transfer to airport was smooth and efficient.
Communication during the trip was prompt and efficient - thank you.  It made everything so stress-free.  The Kimkim App worked perfectly and communicating with WhatsApp worked great.  

Hotel Reviews
Cala Luna Boutique Hotel & Villas
Guanacaste

The Cala Luna Boutique Hotel and Villas was spectacular! The rooms were the best of our trip and the property is stunning. Every area of the property felt private. On the other hand, the food here was the worst of our visit. Some of the items were good, but for the most part the menus offered little to no options for people who are picky eaters and the prices are high. The good news is that this property is not as secluded as the first two so you could easily get into town where there is an abundance of restaurant options. The included buffet breakfast was very disappointing with little selection and warm items were always cold. The food is not at all on par with the property ... so disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

The Cloud Forest Lodge was spectacular.  Secluded and quiet with one of the largest room/bathroom/balcony combinations I have ever experienced while traveling!  Once again, the food was delicious.  Breakfast was included here, with a full menu.  Ingredients were fresh and service impeccable.  In the evenings, as the temperatures dropped, there is a lovely area with a fireplace where many guests gathered and visited.  It was cozy and comfortable - a real addition to the visit.  There are three  rugged trails on property that are all worth exploring.  As with Arenal Springs,  the resort is rather remote making alternative dining options impractical.  Food was not out of line expensive here.

Authenticity & Character
Location
Staff
Arenal Springs Resort
La Fortuna

Arenal Springs Resort accommodations were beautiful and the staff was helpful and kind. Food at the restaurants was excellent; however, prices were much higher than anticipated and, as the resort is rather remote, alternative dining options were not practical. We opted for private transfers during our vacation so did not have a rental car and an uber for 6-people proved challenging so we stayed on property for meals. Our breakfast was included, the buffet was full of great options ... nothing lacking. There are two rooms per building; if occupants of both rooms are showering at the same time, hot water can be sketchy. The property is well kept, clean and beautiful.

Authenticity & Character
Location
view of volcano and grounds
Staff
Loved the daily "towel art"
Cleanliness & Comfort
Activity Reviews
Sunset Catamaran Tour
Sunset Catamaran Tour
Costa Rica

Sunset Catamaran tour that was out of this world wonderful. A beautiful catamaran, a fun group of guests and a crew that took excellent care of us with food and drink. We anchored for about 90 minutes for snorkeling/kayaking/swimming/staying on the boat; it was perfect. The sunrise didn't disappoint. The drive to the harbor was longer than expected (45 minutes) and well worth it, a mention of the length would have been beneficial. Our itin said that this activity would be from 12:45 to 4:45 however we did not return to the property until 7:00; the only challenge we had is that only two of the three couples went on the catamaran so the coordination of our evening activity did not work as planned due to an arrival 2+ hours later than anticipated. I wouldn't change the activity, just the timing shared as part of the itin.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

loud Forest Reserve Privately Guided Hike with Sergio was wonderful. Sergio is passionate about the environment and his enthusiasm is contagious. We were lucky enough to see a male Quetzal, the most beautiful bird in the world for good reason - GORGEOUS. Sergio explained the various trees and plants along with the life cycle of the Cloud Forest. This walk was conducted at our pace and Sergio was thoughtful and thorough when answering our questions. He made this hike memorable for all of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Organic Cooking Class
Private Organic Cooking Class
Arenal/La Fortuna

In the afternoon, we relaxed and enjoyed an educational experience on a farm learning of various medicinal and edible plants wrapping up with a dinner made from those ingredients. Mary was GREAT and has a true love of the environment and nature ready, willing and able to answer all of our questions. While we participated by chopping ingredients, the whole group was disappointed in the fact that this was positioned as a "Cooking Class" but neither did we cook nor get the recipe for the dinner that was served ... both of which have been our experiences at other classes around the world. This was a 4* experience that could have been 5* had those two items been included.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

Big Arenal Mundo Aventura Zipline. For those of us who could participate, this was wonderful. After watching the video and seeing the warnings we discovered that half of our group (3 people) could not go. We were super disappointed in finding this out after we had paid. The zipline itself was not the problem, but rather the very difficult hike from the tractor drop-off point to the first zipline ... that hike was a beast, even for those who are fit. IMO, this absolutely should have been included in the description as we would have made different selections or, at a minimum, reduced the number of participants for the activity. I don't know how alternative zipline options are set up but this was a non-starter for ANYONE with health challenges and there is no practical way to stop once you have started. For the 3 who partook in the adventure, the 12 lines were fun with varying lengths (from 660ft - 3800+ft) and various avg speeds (21mps-34mph)

Quality of Experience
more information about the activity BEFORE you zipline ... the hike is impossible for people with health challenges
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

In the afternoon, we enjoyed a beautiful hike through the Arenal Hanging Bridges with Mariano. A gorgeous walk with several hanging bridges to test our stability - LOL. Mariano was an excellent guide: informative, fun and really patient. A great afternoon that was relaxing, not strenuous.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna

Coffee/Chocolate/Sugar Cane tour led by Valerie was informative and fun. She shared stories about her family as well as the country's history and future with each of these three crops as well as how each is processed. The sampling was wonderful with sugar juice and sugar alcohol (WOW); various types and roasts of coffee and the chocolate - dark to milk was DELICIOUS. I would highly recommend this tour and Valerie.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum

Extremely helpful and proactive...
Australia | Jan 23 - Jan 29, 2026

G
Gordon S.
Seattle, WA | Reviewed on Jan 30, 2026
Vicky was extremely helpful and proactive at getting us the information we needed before and during the trip. Read more

Vicky was extremely helpful and proactive at getting us the information we needed before and during the trip.

Activity Review
SEIT Uluru & BBQ Dinner
SEIT Uluru & BBQ Dinner
Uluru

We had a wonderful day touring Uluru and learning the history and significance of the people who have lived here.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 30, 2026

Thabks so much Gordon. Appreciate your positive feedback.
Take care and All the Best
Vicky

My KimKim Spain experience.
Spain | Jan 20 - Jan 27, 2026

H
Holly A.
Los Angeles, CA | Reviewed on Jan 30, 2026
I traveled on an 8 day trip in Madrid, Malaga and Seville. All of my guides were incredible. Sergio, Carlos, Bena (sp?), Sasha...I may have forgotten some. The drivers were also fabulous as were all the hotels. Everything went very smoothly. It could not have been better. I would definitely recommend KimKim. Thank you so much!!! Read more

I traveled on an 8 day trip in Madrid, Malaga and Seville. All of my guides were incredible. Sergio, Carlos, Bena (sp?), Sasha...I may have forgotten some. The drivers were also fabulous as were all the hotels. Everything went very smoothly. It could not have been better. I would definitely recommend KimKim. Thank you so much!!!

Hotel Reviews
Petit Palace Puerta de Triana
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ICON Malabar
Málaga

Wonderful location. Friendly staff. Excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B Madrid Centro Puerta del Sol
Madrid

Wonderful. Very well located. I arrived at 6am and they let me check in early.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Noga Heyman

Great trip. Guides were terrific. Hanging bridges etc.
Costa Rica | Jan 20 - Jan 28, 2026

S
Stephen S.
Seattle, WA | Reviewed on Jan 30, 2026
Great trip. Guides were terrific. Hanging bridges and volcano tour led by Mariano. Sloth tour(where we actually saw them)
led by Manuel and Ernesto. Monteverde led by Andres. All made the tours very special.
Worked with Holden from Serendipity Adventures to plan the trip. Again excellent. Last but not least was Adrian who answered all our questions as they came up. All in all an excellent adventure.
By the way we chose to rent a car and drive. We loved it but I wouldn’t recommend it...
Read more

Great trip. Guides were terrific. Hanging bridges and volcano tour led by Mariano. Sloth tour(where we actually saw them)
led by Manuel and Ernesto. Monteverde led by Andres. All made the tours very special.
Worked with Holden from Serendipity Adventures to plan the trip. Again excellent. Last but not least was Adrian who answered all our questions as they came up. All in all an excellent adventure.
By the way we chose to rent a car and drive. We loved it but I wouldn’t recommend it unless you are comfortable with small roads and sometimes challenging driving conditions.

Hotel Reviews
The Coast Beachfront Hotel
Tamarindo, Guanacaste Province

This was our least favorite of the hotels. Good location for the beach. Average rooms. Small crowded pool. No restaurant or services. Would not choose it again. Would look for a more self contained resort outside of town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

This was the most dramatic hotel on our trip. Amazing location. Not easy to get to if you are driving but worth the trip. Good food and nice rooms and terrific staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lomas del Volcán
Fortuna

This was our favorite hotel of the trip. Peaceful. Wonderful rooms in separate little cottages. Great pool, good food and excellent staff. Would be happy staying there for a week.

Authenticity & Character
Location
Close to town but very private and peaceful
Staff
Cleanliness & Comfort
Hilton Garden Inn Guanacaste Airport
Liberia

Fine airport hotel

Authenticity & Character
Location
Next to airport
Staff
Cleanliness & Comfort
Activity Reviews
Tamarindo Mangrove & Estuary Boat Tour
Tamarindo Mangrove & Estuary Boat Tour
Costa Rica

Skipped this one as I was not feeling well. Plus Tamarindo is extremely hot.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Half-day Birdwatching Hike in Curi-Cancha Reserve
Private: Half-day Birdwatching Hike in Curi-Cancha Reserve
Monteverde

Again the guide makes the trip. Andres was terrific.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Wonderful excursion. Again the guide makes the trip. Andres was extremely knowledgeable and a pleasure to spend time with.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

We actually got to see sloths. The guides have a familiar route they take. Good chance of seeing sloths since they know where they are and obviously the sloths are not moving very quickly. Easy trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Arenal/La Fortuna

Great trip made special by our guide Mariano.

Quality of Experience
Guides, Drivers and Staff
Transport
Mariano
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 30, 2026

Thank you Steve for taking the time to mention everyone by name. They have all worked hard to show you the best of Costa Rica!

Thank you
Holden Ketchum
Serendipity Adventures

Fantastic Trip, thanks to KimKim
Morocco | Dec 26 - Jan 2, 2026

E
Elizabeth C.
Ashburn, VA | Reviewed on Jan 30, 2026
We had a fantastic vacation in Morocco, thanks in large part to KimKim! Our family thought this was one of our favorite trips. We like to plan a lot of a vacation ourselves and appreciated that KimKim let us book our own hotels and some tours, while arranging transportation and other tours themselves. The tours KimKim arranged were some of our favorites- the guides were very hands-on, informative, and flexible as needed with our family (we traveled with two kids, ages 1.5 & 6). Our driver,... Read more

We had a fantastic vacation in Morocco, thanks in large part to KimKim! Our family thought this was one of our favorite trips. We like to plan a lot of a vacation ourselves and appreciated that KimKim let us book our own hotels and some tours, while arranging transportation and other tours themselves. The tours KimKim arranged were some of our favorites- the guides were very hands-on, informative, and flexible as needed with our family (we traveled with two kids, ages 1.5 & 6). Our driver, Yassine, was the highlight of our trip! He was with us for the whole week and was so kind and helpful. We were able to contact our local guide at any point during the trip, which was reassuring. We even changed something the night before (traveling to Casablanca earlier than planned) and they were able to accommodate. I cannot recommend enough!

Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Jan 30, 2026

Hi Elizabeth,

Thank you very much for such a thoughtful review. It was a pleasure assisting with your family’s trip and creating an itinerary that allowed you the flexibility to plan parts independently while ensuring seamless logistics on the ground. I’m especially happy to hear the guides and transportation made a positive difference, and I will gladly pass your feedback on to Yassine. We truly appreciate your trust and are grateful to have been part of a trip that became one of your family’s favorites.

Regards,
Imane

Amazing trip with excellent support
Argentina | Jan 10 - Jan 27, 2026

Carl
Carl C.
Denver, CO | Reviewed on Jan 30, 2026
Camila was our planner and we loved working with her. Great suggestions and local insights, very communicative, and answered our many questions. Helped us build an incredible trip. Our guides were invaluable and made traveling comfortable and smooth. This was especially helpful since our Spanish is limited and basic. From airport arrival to drop off to everything in between we felt completely taken care of. Hotels were amazing with one exception- did not care for the Novotel Buenos... Read more

Camila was our planner and we loved working with her. Great suggestions and local insights, very communicative, and answered our many questions. Helped us build an incredible trip.

Our guides were invaluable and made traveling comfortable and smooth. This was especially helpful since our Spanish is limited and basic. From airport arrival to drop off to everything in between we felt completely taken care of.

Hotels were amazing with one exception- did not care for the Novotel Buenos Aires but it was only for our last night after we arrived back from Antartica and were flying home the next day.

We loved Buenos Aires and all the activities from neighborhood tours to food tours to the incredible Tango show Camila set up (others we talked to about the shows they went to that they coordinated through their hotels had lesser experiences so we were lucky to have an insider like Camila).

We also flew to Mendoza for an incredible 4 days - Camila set everything up and even adjusted our schedule back in BA when a flight was changed. In Mendoza we once again had an outstanding experience with our Guide Lucia and driver Gozalvo- wine tastings, an incredible lunch at Zonda, horseback riding, a cooking class where we made and ate empanadas! We loved all of it.

Then we connected with our separately planned cruise to Antarctica.

The handoff and return were seamless. When the inevitable bumps, delays and curveballs came, we had a local agency we could WhatsApp with and Flora was amazing. Everything flowed smoothly. I can’t emphasize enough how helpful it was to have this service. It made all the difference for us having an incredible bucket list trip that flowed smoothly.

We absolutely loved it!

Hotel Reviews
Novotel Buenos Aires
Buenos Aires

Location is the best thing going for this place. Room was hot and AC weak. Seems like a previously top notch hotel that is frayed around the edges and a bit run down. Staff was good but not the standard of other places we stayed. Would not come back

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada Verde Oliva
Coquimbito, Maipú

Perfect place to stay in Mendoza! Room was quaint and comfortable, breakfast was awesome, coffee was great, staff was amazing, pool was a nice refuge on hot days. Will stay here again when we come back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palladio Hotel Buenos Aires—MGallery
Buenos Aires

Incredible experience- would stay here again without hesitation. Felt like an oasis. Great breakfast, very comfortable room, nice bar, great location. Loved it

Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Horseback Riding in Mendoza
Sunset Horseback Riding in Mendoza
Mendoza

The best part was the ride and sunset. Our guide was great and explained some of the flora and fauna of the region. We are horse people and really enjoyed it although the riding was very “trail ride” oriented. The BBQ afterwards was mediocre and a bit too long. Enjoyed it for the experience of being out there and seeing the landscape, horses and sunset

Quality of Experience
Food
Guides, Drivers and Staff
Tango Show & Dinner at La Ventana
Tango Show & Dinner at La Ventana
Buenos Aires

Loved this show. Meal was great. Waiters and staff were brusque but efficient. Dancers were incredible. We sat with another couple we’d just met and had a great time. We felt lucky we went to this show as other tourists we met went to other shows through their hotels that were mediocre. This one was excellent

Quality of Experience
Food
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires

Very cool to see the different neighborhoods and to see some of the highlights of each. Loved the insider perspective. We were able to hit the Changing of the Guard at the Metropolitan Cathedral just right and learned a lot about the history of Argentina while driving. Enjoyed Choripan in La Boca and many other experiences. Just wish we could have had more time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Camila Plat

Despite a few health concerns that caused us ...
Mexico | Jan 14 - Jan 23, 2026

C
Carol F.
Seattle, WA | Reviewed on Jan 30, 2026
Despite a few health concerns that caused us to cancel a few excursions, we had a wonderful trip and learned a lot about the Mayan culture and history, which was our objective. Everyone was especially helpful with Robin as she had difficulty walking after she fell a couple of times. Julio, our private driver, was kind and pleasant, always smiling. The guides were all very informative and helpful as well. We did experience bites from bed bugs somewhere along the way, and I learned I was... Read more

Despite a few health concerns that caused us to cancel a few excursions, we had a wonderful trip and learned a lot about the Mayan culture and history, which was our objective. Everyone was especially helpful with Robin as she had difficulty walking after she fell a couple of times. Julio, our private driver, was kind and pleasant, always smiling. The guides were all very informative and helpful as well. We did experience bites from bed bugs somewhere along the way, and I learned I was allergic to mosquito bites. But I guess that comes with the territory, so not a complaint. The planning for the trip with Charlotte was exceptional, and for that reason we would use kimkim again in the future.

Hotel Review
Hacienda Mérida
Mérida

Loved the old colonial feel of this hotel. Good location. Staff very helpful. Wish they had more comfortable chairs in the room, though.

Authenticity & Character
authenticity of chairs did not make them comfortable for anyone with a back problem
Location
in historic section of town
Staff
everyone was very helpful
Cleanliness & Comfort
at least one comfortable chair to sit in, some attention to clear out possibility of bed bugs
Local specialist: Charlotte Melun

Colombia with family.
Colombia | Dec 26 - Jan 6, 2026

Sophie
Sophie F.
Wentzville, MO | Reviewed on Jan 30, 2026
Everything from start to finish was seamless. Michaels communication was the most appreciated, with quick responses and flexibility.
From the Safety and communication to the drivers and guides, everything was top notch
Read more

Everything from start to finish was seamless. Michaels communication was the most appreciated, with quick responses and flexibility.
From the Safety and communication to the drivers and guides, everything was top notch

Hotel Reviews
Sofitel Baru Calablanca
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Watapuy
Santa Marta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
York Luxury Suites Medellín
El Poblado, Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Sazagua
Pereira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike Tayrona National Park
Hike Tayrona National Park
Colombia

Not easy, but not too difficult. Beautiful, peaceful. We loved how passionate our guide was!

Quality of Experience
Guides, Drivers and Staff
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Market Visit & Cooking Class
Market Visit & Cooking Class
Cartagena

This was our favorite day, but I genuinely LOVE markets. This is a real locals market, very authentic. Shopping with purpose, and supporting the locals was the additional bonus!! Cooking was an assisted treat for my teenagers

Pop-Up Dinner (Envigado)
Pop-Up Dinner (Envigado)
Medellín

It was wonderful, however I think we expected to be eating with the family. Still a really neat experience to enter the locals home. Our hosts were fantastic, energetic, welcoming. The food was incredible as well. For timing purposes, and how tired we were that day.. this is the only thing we would have skipped. …but if you have time, it’s worth it!!

Food
Transport
Charming Villages and Special Coffees
Charming Villages and Special Coffees
Colombia
Filandia, Salento and Valle del Cocora
Filandia, Salento and Valle del Cocora
Colombia

One of the most beautiful places I’ve ever seen!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 30, 2026

Hi Sophie,
thank you so much for taking the time to share such a detailed and thoughtful review. I’m truly happy to hear that everything felt seamless for your family. It’s wonderful to read how much you enjoyed the diversity of Colombia.
Thank you again for trusting us with such a special family trip. It was a pleasure planning this journey with you, and I hope Colombia stays with you as fondly as it does with us.
All the best,
Michael & The Chaska Tours Team

An Unforgettable Two-Week Journey Through Morocco with KimKim
Morocco | Jan 14 - Jan 26, 2026

Shawn
Shawn H.
Denton, TX | Reviewed on Jan 30, 2026
Our two-week journey through Morocco with KimKim was nothing short of extraordinary, and a huge part of that was thanks to our incredible driver and guide, Kalid. From day one, Kalid was patient, knowledgeable, and wonderfully accommodating, always making sure we felt comfortable, informed, and cared for throughout the trip. Morocco itself completely captured our hearts. We experienced a fascinating culture, unforgettable cuisine, and some of the warmest, most welcoming people we’ve ever... Read more

Our two-week journey through Morocco with KimKim was nothing short of extraordinary, and a huge part of that was thanks to our incredible driver and guide, Kalid. From day one, Kalid was patient, knowledgeable, and wonderfully accommodating, always making sure we felt comfortable, informed, and cared for throughout the trip.

Morocco itself completely captured our hearts. We experienced a fascinating culture, unforgettable cuisine, and some of the warmest, most welcoming people we’ve ever met. This trip is an absolute must for anyone who truly enjoys immersing themselves in other cultures rather than just visiting a destination.

The itinerary was perfectly balanced—taking us from the high-energy, colorful chaos of Marrakech to the peaceful, calming beauty of Chefchaouen. We watched the sun rise and set over the Sahara Desert, experienced the deep-rooted traditions of Fez, and shared unforgettable meals during a cooking class in a local family’s home, as well as lunch with a welcoming Berber family. These moments felt authentic, intimate, and incredibly special.

Standing inside the Hassan II Mosque in Casablanca was breathtaking—the sheer scale and beauty of it left us in awe. And in true Morocco fashion, the diversity amazed us: we went from snow in the Atlas Mountains to the Sahara Desert in just 12 hours.

This trip was rich, diverse, thoughtfully planned, and truly exceeded our expectations in every way. We would highly recommend KimKim to anyone considering Morocco—especially travelers who want depth, authenticity, and unforgettable experiences.

There was so much more we explored and experienced. 2 weeks was a great length of time to experience what Morocco has to offer. Anything shorter I think you would be missing out.

We’ll be sharing a full travel video series from this journey on our YouTube channel, Travel With The Hales – The Curious Travelers, and can’t wait to relive and share the magic.
👉 https://www.youtube.com/@travelwiththehales

Local specialist: Majid Mrabti

Doris made this trip incredibly easy and worry free!
Vietnam | Dec 27 - Jan 18, 2026

R
Ryan K.
Newark, NJ | Reviewed on Jan 30, 2026
Doris did an exceptional job helping me before and during this lengthy trip to Vietnam. There were a ton of moving parts, lots of logistics and planning needed, and it couldn’t have went more smoothly. She picked out great places for me to stay, catering to the types of places I wanted to be around. She handled booking all the tours making it hassle free for everything I wanted to do, all I had to do was show up. All of the tour guides she used (the trip was across multiple cities) were... Read more

Doris did an exceptional job helping me before and during this lengthy trip to Vietnam. There were a ton of moving parts, lots of logistics and planning needed, and it couldn’t have went more smoothly. She picked out great places for me to stay, catering to the types of places I wanted to be around. She handled booking all the tours making it hassle free for everything I wanted to do, all I had to do was show up. All of the tour guides she used (the trip was across multiple cities) were incredible (especially Destiny in Hoi An/Ba Na Hills). I couldn’t have had a better time in such an amazing country, and Doris made it so easy. Highly recommend!

Local specialist: Doris Bui

Day 1: airport shuttle from San Jose to LaFor...
Costa Rica | Jan 21 - Jan 28, 2026

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susan b.
Atlanta, GA | Reviewed on Jan 30, 2026
Day 1: airport shuttle from San Jose to LaFortuna: Ride Cr, driver, Christopher. He was waiting for us with a sign, barely spoke English, did not offer water, did not explain what the drive would be , minimal comments on the 3 1/2 hour drive, we had to ask to stop for a break.
ROyal Corin REsort was EXCELLENT!! Extremely clean, very helpful staff, most spoke English, Daily breakfast was a huge buffett with many items, food was delicious. room was large, comfortable and clean. thermal pools...
Read more

Day 1: airport shuttle from San Jose to LaFortuna: Ride Cr, driver, Christopher. He was waiting for us with a sign, barely spoke English, did not offer water, did not explain what the drive would be , minimal comments on the 3 1/2 hour drive, we had to ask to stop for a break.
ROyal Corin REsort was EXCELLENT!! Extremely clean, very helpful staff, most spoke English, Daily breakfast was a huge buffett with many items, food was delicious. room was large, comfortable and clean. thermal pools offered a variety of temps. However, there was no hydro massage, the jets were weak. restaurant up stairs has fabulous service and food. lower level, main restaurant was closed, but offered gthe menu on top floor restaurant

Day 2: sloth & bird hike in La Fortuna, La Jacamar Natural Tours, Rodney. HE WAS FABULOUS! spoke English, truly an expert guide, spent extra time with us, provided a scope to see the animals, shared photos. offered additional information about the area and Costa Rica.

Eco Termales Hot Springs,Jacamar driver was great. The Springs staff was not friendly or welcoming and did not offer explanation of the facilities, offered minimal comments, there was nice variety of springs and all appeared to be clean. Nice that drinks were offered at the springs, the food was medium quality and variety.

Day 3: safari float, Jacamar driver and guides spoke English and offered much information. the boat itself was uncomfortable. I would suggest a stop along the way for a small break. the guides were helpful and well informed of the area and the river.

Lake Arenal sunset cruise, Jacamar Tours, guide was good, cheese, snacks & drinks were good. they pointed out several birds and offered a lot of information about the area. It was a little boring and lasted a little long for us. I understand it was designed to be that way and relaxing, but it is my personal choice, I woul not do it again or recommend it.

Day 4: sky tram, sky adventures. zipline experience was excellent, guides gave very good instruction, views were amazing. sky adventures scheduled too much time between the zipline and the hike. Therefore, we had to shorten the hike in order to get back to the bus for the return. Maria, our hike guide was fabulous. offered much information and spoke English.

Day 5: shuttle from La Fortuna to Manuel Antonio, Interbus Costa Rica. Larger more comfortable bus, was full of passengers (approx. 12) David was our driver, he did speak minimal English and did not comment or point out much on the drive. There were 2, 20 minute stops which made the trip more comfortable. He did not offer water.

arrived as Issimo, If I knew it was such a small seculed hotel, I would have nt chosen it. Angie, our travel agent, indicated she thought it was within walking distance to attractions & town.
the Jr. Suite was very disappointing. extremely small, not place to put away clothes, had to walk down several very steep steps to get to the room. the room smelled, ac wasn't working properly, sink area super tiny, shower floor was slippery. I spoke with Olivia from Kimkim and requested to be moved to another hotel. She said this could not be done. We spoke with hotel manager about being moved to another, possible larger & more comfortable room. Gustavo did reply on Jan 26th and was able to confirm us moving to a different room. The new room was much more comfortable, smelled better and was larger. Fortunately, we were able to taxi into the nearby town. AGain, if we knew it's location and the size of the room in advance, we would have asked for a different hotel before traveling. The staff at Issimo were fabulous, most spoke English, the breakfast every morning was delightful. Our new room was clean as well as all the facilities. I will say though, that I did see a spider and ants in our room. The view, was the best part about the hotel. The did offer complimentary hotel golf cart shuttle to very nearby beaches or bank, pharmacy.

day 6: national park nature hike, Paddle 9: Korry, our guide was definitely a 10 our of 10. He took much time to explain a lot of things alonge the way, pointed out many animals, birds, etc. He spent extra time with us, shared much information about the country and the town. and shared his photos with us. he provided binoculars and the scope to see animals. small group was best, as only 4 of us with Korry. He spoke fabulous English.

day 7: catamaran adventure, Tucanes Tours. comfortable boat, drinks included were poor quality, had to buy our own beer. I called Tucanes tours in advance and was told beer & cocktails were included. Only the poor quality cocktails were included. (watered down) great views, offered snorkeling, swimming and waterslides. The guide who did the talking to the entire boat, spoke mostly in spanish and very little in English. The quaity of the bbq, was medium. pre-cooked skewers of fish and peppers & onions. the views were amazing, saw whales. sunset was amazing and the ride was impressive.

Day 8: transfer to San Jose, Ride CR: david was our driver, he did a great job with a nice stop and break along the way. AGain, they did nor provide water, but I prepared and took my own.
He poited out points of interest, his English was minimal, but we managed to communicate well.

summary, we loved Costa Rica and learned so much from the locals and guides. I will go back, and now that I know more, will plan a little differently. Gustavo, I geatly appreciate your assistance. We always felt safe, hotels were so welcoming.

John & Susan Boggess

Hotel Reviews
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio

somewhat seculed, had to shuttle or taxi everywhere, very quiet & small. would be perfect for those who want quite, calm. no entertainment, staff was extremely friendly and helpful.Don't get a Jr suite, pool was 5 ft deep, then a large drop off to deeper water. No shallow area.

Authenticity & Character
Location
views were amazing,
Cleanliness & Comfort
spider and ants in my room
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Catamaran Adventure with Barbecue
Morning Catamaran Adventure with Barbecue
Manuel Antonio

the main guide spoke mostly in Spanish, minimal communication in English, The quality of the food was medium, only watered down cocktails were offered. We had to buy the beer, even though I called ahead and was told beer was included. HOwever, the experience, the views, the activities were great. Sunset was amazing.

Quality of Experience
Guides, Drivers and Staff
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

our guide was fabulous, spent extra time with us and offered so much information about the coungtry and the town. pointed out many animals, offered the scope to see better and shared his photos.

Quality of Experience
Guides, Drivers and Staff
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

a must do in Costa Rica, guides were excellent in giving information and instruction.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Arenal Sunset Cruise with Wine & Cheese
Lake Arenal Sunset Cruise with Wine & Cheese
Arenal/La Fortuna

views were amazing and guides were very informative. it was a bit long, we thought it would be a small groupl

Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float Experience
Río Peñas Blancas Safari Float Experience
Arenal/La Fortuna

boat was uncomfortable, suggest a short break

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

staff was not welcoming and did not tell us what the experience would be, food was medium quality, the springs were a good experience

Guides, Drivers and Staff
better communication by the staff at the facility.
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

guide was fabulous, saw so many animals

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

Truly Magical
Morocco | Jan 12 - Jan 23, 2026

Pam
Pam R.
Menomonee Falls, WI | Reviewed on Jan 30, 2026
Our family just spent two weeks in Morocco. We’ve used Kimkim before to arrange other trips and used them again for this one (wouldn’t do an international trip without them)! Said was extremely easy to work with as we planned the itinerary, which was jam packed with so many amazing adventures (as we like it)! We did walking tours, a food tour, sunrise hot air balloon ride, camped in the Sahara, rode camels, sand boarded, met Nomad families, took a cooking class (so happy I now know how to... Read more

Our family just spent two weeks in Morocco. We’ve used Kimkim before to arrange other trips and used them again for this one (wouldn’t do an international trip without them)! Said was extremely easy to work with as we planned the itinerary, which was jam packed with so many amazing adventures (as we like it)! We did walking tours, a food tour, sunrise hot air balloon ride, camped in the Sahara, rode camels, sand boarded, met Nomad families, took a cooking class (so happy I now know how to make Tangine), spent an afternoon in a hammam, shopped in the souks, ate amazing food, made stops at argan, saffron and rose co-ops, learned about making rugs (and bought several), hiked in the mountains, toured Atlas Studios, visited Ait Ben Haddou, and ended at the Atlantic Ocean.

Said made sure our accommodations were top notch and every detail was covered. But what really made the trip all pull together was our driver Karim. He was with us for the whole two weeks, which we loved! He became a part of our family and really made our trip safe, comfortable and fun. It was so helpful to have his help for translations when needed. He recommended, and arranged for great lunches on the road, and when our itinerary needed to change due to a closed mountain pass, he arranged a new route and found us a different hotel. This all flowed so seamlessly and we never had to worry about a thing. Karim was phenomenal!

This trip exceeded all of our expectations. All of our accommodations and activities were perfect. We especially loved staying at La Maison Arabe in Marrakesh, along with Tiziri Luxury Camp in Merzougha. And don’t miss dinner at Dardar Rooftop (Marrakesh). Go for the sunset!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

How fun to stay in comfortable tents in the middle of the Sahara! We were there in January which was a bit chilly. We so appreciated the heaters in the tents and electric blankets. Evening music around the fire was a special treat!

Authenticity & Character
Location
It’s a long haul to get here from Marrrakesh, where we started, but worth every minute!
Staff
Cleanliness & Comfort
La Maison Arabe
Marrakech

Loved everything about this hotel! The staff were so attentive and accommodating, and the breakfast each morning was phenomenal. The decor was beautiful and location was within walking distance to great restaurants, the Souks, and the main square. Would highly recommend staying here!

Authenticity & Character
Gorgeous decor.
Location
Can easily walk to all the fun things
Staff
Attentive and welcoming
Cleanliness & Comfort
Activity Reviews
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

It was good to have someone show us around the town. Afterwards, we felt comfortable navigating g on our own. Said was our guide, who was kind and personable.

Quality of Experience
Guides, Drivers and Staff
Private Cooking Class
Private Cooking Class
Essaouira

One of the best things we did on our vacation. Isaac opened up his home. This was a fantastic experience!

Quality of Experience
Food
Guides, Drivers and Staff
Isaac was awesome!
Transport
Visit of Atlas cinema studios in Ouarzazate
Visit of Atlas cinema studios in Ouarzazate
Ouarzazate

It was a pretty quiet day when we visited which was kind of fun. We basically had the place to ourselves. There were a couple of opportunities to dress up and “act” which was a blast.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

We were reluctant to eat food from street vendors prior to this tour. Our guide was able to put us at ease and we felt comfortable to try everything. We even went back to these same vendors later in our trip for great food.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver drove us to the meeting spot with our guide which was great
A Relaxing Hammam Experience: The Art of Moroccan Wellness
A Relaxing Hammam Experience: The Art of Moroccan Wellness
Morocco

Doing a hammam while in Morocco is a great idea. But I didn’t feel that our particular hammam was ready for us. They were unorganized. We prepaid through Kimkim but they still were asking for payment. This hammam took our whole family at one time and the five us were bathed at one time. I would have been more comfortable doing males and females separately.

Quality of Experience
Guides, Drivers and Staff
Our driver was great. Staff at the hammam was not very friendly
Transport
Karim brought us both ways and walked us right to the door.
Sunrise Hot Air Balloon Ride in Marrakech
Sunrise Hot Air Balloon Ride in Marrakech
Marrakesh

This was our first hot air balloon ride. We were picked up at our hotel and driven out to the starting point. We all felt safe and enjoyed this thoroughly! The sunrise over the mountains was breathtaking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip from Marrakech to Amizmiz Valley
Day trip from Marrakech to Amizmiz Valley
Marrakesh

What an experience!! Our driver took us to the valley where we picked up our guide Latifa. She led us through small villages and was able to translate for us. We ended up having lunch with a family and it was the best meal of our whole trip. The village kids liked to follow us as we passed through their village, and we ended up playing soccer with them. A day we’ll never forget!

Quality of Experience
Food
Best food we had all trip!
Guides, Drivers and Staff
Latifa was great!
Transport
Karin drove us to the valley.
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Chafik was our guide and he was super knowledgeable and fun. He was flexible and patient with us as we had many questions. Once we hit the souls, he helped us navigate the streets and taught us the art of Haggling. A perfect way to start our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Our guide met us at our hotel lobby and we could walk right from there.
Local specialist: Ali Moujane

I want to compliment Marcela for her excellen...
Patagonia | Oct 12 - Oct 14, 2024

S
Shan C.
United Kingdom | Reviewed on Jan 30, 2026
I want to compliment Marcela for her excellent service, planning and heartfelt advice for the wonderful trip to Patagonia in Oct 2024. Sorry this took so long as I was very overwhelmed by personal things. I am very grateful for her caring for me when my luggage didn’t arrive at Argentina airport with my airlines. She immediately responded to my messages and provided very helpful advice. Thank you so much once again ! She is a great asset and talent ! Read more

I want to compliment Marcela for her excellent service, planning and heartfelt advice for the wonderful trip to Patagonia in Oct 2024. Sorry this took so long as I was very overwhelmed by personal things. I am very grateful for her caring for me when my luggage didn’t arrive at Argentina airport with my airlines. She immediately responded to my messages and provided very helpful advice. Thank you so much once again ! She is a great asset and talent !

Hotel Review
Quijote Hotel
Argentina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Jan 30, 2026

Hi Sophie,
Thank you so much for your lovely message. I appreciate you taking the time to share your feedback.

It was a pleasure helping you plan your Patagonia trip, and I’m so glad I could be of support. I’m happy to hear everything worked out and that you were able to enjoy the adventure.

Thank you again for your trust and for such kind words. I would be delighted to assist you again whenever your travels bring you back to this part of the world!

All the best,
Marcela

Wonderful trip all around. All of the logist...
Morocco | Jan 23 - Jan 26, 2026

S
Stacie J.
Newark, NJ | Reviewed on Jan 30, 2026
Wonderful trip all around.
All of the logistics were planned and executed perfectly. I loved Dar Rihana (excellent service!!), Merzouga and Caravane. I wish I had thought to fly to an airport closer to Merzouga because there was a lot of driving, but I also enjoyed the scenery on the drive.
Read more

Wonderful trip all around.
All of the logistics were planned and executed perfectly. I loved Dar Rihana (excellent service!!), Merzouga and Caravane. I wish I had thought to fly to an airport closer to Merzouga because there was a lot of driving, but I also enjoyed the scenery on the drive.

Hotel Review
Dar Rihana Dades
Douar Aït Ouffi

I had the best service, meals and accommodations of my entire stay at Dar Rihana. It’s beautiful and the brothers who run it are so kind and welcoming. I plan to go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Boumalne Dades to Merzouga Sunset  4x4 to your camp via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset 4x4 to your camp via Tinerhir & Rissani
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna

Long's Outstanding Service Gave us the Best Vacation in Vietnam
Vietnam | Jan 14 - Jan 23, 2026

Esther
Esther W.
Arcadia, CA | Reviewed on Jan 30, 2026
Long, my local specialist was outstanding, THE BEST! He has restored my faith in kimkim. I had my first trip with kimkim to Croatia in Oct. 2019. The local specialist, Antonia, was amazing. She was a true "Travel Magician" and we had the best time thanks to her. Second trip with kimkim was to Portugal in Oct 2022 with local specialist Beatriz based in Madrid, and it was an absolute disaster. Beatriz failed us in so many ways. Because of my 2019 trip experience, I got my closest... Read more

Long, my local specialist was outstanding, THE BEST! He has restored my faith in kimkim.

I had my first trip with kimkim to Croatia in Oct. 2019. The local specialist, Antonia, was amazing. She was a true "Travel Magician" and we had the best time thanks to her.

Second trip with kimkim was to Portugal in Oct 2022 with local specialist Beatriz based in Madrid, and it was an absolute disaster. Beatriz failed us in so many ways. Because of my 2019 trip experience, I got my closest friends to join this trip. We were all totally disappointed and I had to keep apologizing to my friends. I was determined as a result never to travel with kimkim again.

This time, my daughter encouraged me to give kimkim another chance as she and her family returned from a very good trip with kimkim in summer. Against my better judgement I did and now very pleased to report, Long did a fabulous job from start to finish, and has restored my faith in kimkim.

At the outset I asked Long if he had read my 2 previous reviews, and told him that I expected him to perform and deliver to my expectations. And yes, Long more than delivered. He understood my "demands" - great sightseeing, great local food, the best but not outrageously-priced hotels, and superior guides/on-the-ground service.
Long put together a wonderful trip itinerary and was extremely responsive and helpful throughout the entire planning process.

Thanks to his diligence, and stellar customer service, my husband and I had the most enjoyable time and loved Vietnam.
We did so many interesting and fun things. Ate the best local food, great foodie tours. Stayed in well-located 5-star hotels - charming boutique hotel in Hanoi French Quarters, the best room (gigantic honeymoon room with this phenomenal round bed) on our Ha Long Bay cruise, beautiful Moire Hoi An (IHG collection) right by the river in Hue, etc, etc.

On arrival in Vietnam, they provided VIP Fast Track Service at the airport, and we were escorted and breezed through customs.
We had our own private cars with excellent, careful drivers and great, very knowledgeable local guides.
We met fellow travelers at the airport who didn't do half the fun and exciting things we did - Highlights: Cyclo Tour (pedalled through downdown Hanoi in their version of rickshaw right smack in the heart of downtown traffic with our cyclist repeating and reassuring us "No. 1 Driver" as he avoided oncoming buses and motor bikes.), flat-boat ride down the river in Tam Coc where the boats were rowed with feet not hands, Citadel (stunningly beautiful Imperial palace in Hue built with heavy French influence), basket boat ride in Hoi An and Sai Gon Night Street Eats with Vespa Wanderers (sat pillion on Vespa scooters and ferried from restaurant to restaurant eating the most delicious local food - best coffee, best Vietnamese sandwich, amazing fancy restaurant, best local dessert and capped it off with drinks at a nice bar.)

Long of Realistic Asia planned a fabulous itinerary for us, and totally performed and delivered. He personally welcomed and met us in Hanoi with souvenir gifts handmade by his girlfriend, prepped us every day on what to expect the next day, made sure we had the best guides and drivers, checked with us every day to make sure we were happy and had no complaints....in constant contact and responded immediately to anything we needed.
In short, he was OUTSTANDING, THE BEST, another true Travel Magician.
He even checked and made sure we returned home safely.
Extremely well done Long and THANK YOU. You have restored our faith in kimkim.
We will be recommending good friends to you. Keep up your superior level of customer service.

Local specialist: Long Dao

8-day Morocco Trip
Morocco | Dec 21 - Dec 27, 2025

V
Venkatesh S.
San Jose, CA | Reviewed on Jan 30, 2026
We booked a 8-day 7-night tour with Kimkim. First, Imane was a fantastic travel consultant to help us plan the itinerary. We reached out relatively late in November for a December trip. Especially as Morocco was hosting the African Cup of Nations and accommodations were booked out. She helped us with an itinerary while taking into account some of our requests around dietary restrictions and making sure our elderly parents would be comfortable. Once booked, our local point of contact in... Read more

We booked a 8-day 7-night tour with Kimkim. First, Imane was a fantastic travel consultant to help us plan the itinerary. We reached out relatively late in November for a December trip. Especially as Morocco was hosting the African Cup of Nations and accommodations were booked out. She helped us with an itinerary while taking into account some of our requests around dietary restrictions and making sure our elderly parents would be comfortable. Once booked, our local point of contact in Morocco was Said, who did a fabulous job in figuring out the right hotels, accommodating last minute requests and ensuring we were supported right through the tour. He also made sure we had the best driver/guide combination in Ikhlaf and Noureddine. The two of them made sure we stopped at the right restaurants with good vegetarian food, showed us local spots and ensured we had the best local and cultural experience. We had some pretty late breaking requests for tours (like star gazing, ATV rides, etc) and they helped us out with those. I cannot praise this duo enough and would highly recommend these guys if you are planing a trip to Morocco. The trip was fabulous and a big reason was the Kimkim crew. We had some long driving days through spectacular scenery (High Atlas Mountains with snow, The Sahara desert at Merzouga, gorges, etc) and these guys made sure we were comfortable. Overall, a wonderful experience.

Hotel Reviews
RIAD VILLA AMOOD
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Boutique Hotel
Boumalne Dades
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Jan 30, 2026
Hi Venkatesh, Thank you for sharing your feedback. Planning a December trip on short notice, especially during such a busy time in Morocco, definitely came with its challenges, so I’m really glad we were able to put together an itinerary that worked well for your family and your specific needs. It was important to me to take your dietary requests and comfort into account from the start, and I’m happy to hear that this carried through once you arrived. Said, Ikhlaf, and Noureddine were happy... Read more

Hi Venkatesh,

Thank you for sharing your feedback. Planning a December trip on short notice, especially during such a busy time in Morocco, definitely came with its challenges, so I’m really glad we were able to put together an itinerary that worked well for your family and your specific needs. It was important to me to take your dietary requests and comfort into account from the start, and I’m happy to hear that this carried through once you arrived. Said, Ikhlaf, and Noureddine were happy reading your feedback, and they enjoyed your company just like you enjoyed theirs. They truly like showing guests a more local and authentic side of Morocco. Thank you again for trusting us with your trip; I’m so glad it turned into such a memorable experience.

Regards,
Imane

Thanks so much, Melania! Super trip indeed!!
Italy | Nov 17 - Nov 20, 2025

A
Angela L.
Germany | Reviewed on Jan 29, 2026
Thanks so much, Melania! The trip to Rome was amazing and really well organized. Thanks also for all your support during our stay.
Next time we’re in Italy, we’ll definitely get in touch.
Take care! 😊
Read more

Thanks so much, Melania! The trip to Rome was amazing and really well organized. Thanks also for all your support during our stay.
Next time we’re in Italy, we’ll definitely get in touch.
Take care! 😊

Hotel Review
Condominio Monti Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colosseo and Roman forums adventure
Colosseo and Roman forums adventure
Rome

A real dive into the past, something I’ll remember for many years.

Rome food tour: A deliciously cultural tour for foodies
Rome food tour: A deliciously cultural tour for foodies
Rome

I can’t wait to come back to Italy just to do a tour like this again!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jan 29, 2026

Hi Angela,
thank you so much for your review! Your guests were simply lovely people and I'm so pleased I was able to help.

Say ho to them from me. Needless to say if you have clients interested in visiting, I'll be happy to help!

A presto,
Melanie

Anniversary Trip to Treasure
Thailand | Jan 14 - Jan 25, 2026

Jackie
Jackie C.
Atlanta, GA | Reviewed on Jan 29, 2026
We had 3 days in Bangkok with our awesome guide, Fahrah. We were expedited through the airport and quickly taken to our hotel which was much appreciated after our long travel day. We enjoyed touring temples, floating markets, and the Grand Palace with Fahrah. We learned so much about Thai culture from her. We then spent 2 days in Chiang Mai with our guide, Ying. We toured the Old City with a TukTuk tour and tried lots of foods she recommended at the market. Our hotel was wonderful! We also... Read more

We had 3 days in Bangkok with our awesome guide, Fahrah. We were expedited through the airport and quickly taken to our hotel which was much appreciated after our long travel day. We enjoyed touring temples, floating markets, and the Grand Palace with Fahrah. We learned so much about Thai culture from her. We then spent 2 days in Chiang Mai with our guide, Ying. We toured the Old City with a TukTuk tour and tried lots of foods she recommended at the market. Our hotel was wonderful! We also enjoyed a day at an elephant sanctuary. From there, we traveled to Koh Lanta and had 3 beautiful days at our resort and touring the phi phi islands. We even had a romantic dinner prepared on the beach to celebrate our 30th wedding anniversary. We then traveled to Krabi where we explored the Hong Islands and enjoyed a day at the Wareek Day Spa where we experienced a Thai massage and soaks in the hot springs. Our guide, Charlotte, taught us Thai phrases as she whisked us around to all our excursions. We had a wonderful trip and can't wait to go back to Thailand!

Hotel Reviews
Hyatt Regency Bangkok Suvarnabhumi Airport
Samut Prakan
The ShellSea Krabi I Luxury Beach Resort & Pool Villas
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rawi Warin Resort & Spa
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Chiang Mai Riverside
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mode Sathorn Hotel Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kinnaree Long Song Full-day Spa Program - Wareerak Hot Spring & Wellness
Kinnaree Long Song Full-day Spa Program - Wareerak Hot Spring & Wellness
Krabi

We really enjoyed our Thai massage and soaking in the hot springs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
James Bond Island & Koh Hong Discovery by Speedboat Join-in Activity
James Bond Island & Koh Hong Discovery by Speedboat Join-in Activity
Krabi

A must do! We had a great day exploring the islands. Our guides made it very fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A memorable Romantic Dinner on the Beach (Arranged by the resort)
A memorable Romantic Dinner on the Beach (Arranged by the resort)
Thailand

Amazing food and memorable dinner on the beach with a beautiful sunset. Couldn't have asked for more!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi island by Joining Speedboat
Phi Phi island by Joining Speedboat
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baan Chang Elephant Park - Half day joining tour
Baan Chang Elephant Park - Half day joining tour
Chiang Mai

We really enjoyed our time with the elephants. You will get wet if bathing the elephants in the water, but that was part of. the fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chiang Mai by tuk tuk
Explore Chiang Mai by tuk tuk
Chiang Mai
Quality of Experience
Our guide, Ying, was so interesting and we enjoyed touring the city with her.
Guides, Drivers and Staff
Transport
Romantic Manohra Dinner Cruise
Romantic Manohra Dinner Cruise
Bangkok

We loved this dinner cruise. Highly recommend for a romantic evening. The food was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unique Railway market & Damnoen Saduak Floating Market with Local Food Tasting
Unique Railway market & Damnoen Saduak Floating Market with Local Food Tasting
Bangkok

A must do for a first time traveler to Thailand!

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Fahrah explained the meaning behind the temples and shared info about Buddhism that we found interesting.
Transport
Local specialist: Elena Nguyen

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.