Kimkim Trip Reviews

Francis was absolutely amazing to work with. He was super responsive the entire trip. Basically everything went according to plan, and when minor hiccups came up, Francis was always available to quickly resolve them via phone call.

It was also great that we were able to make slight adjustments to the itinerary to accommodate how our children (3 and 7) were doing.

Overall, we had an amazing time, and got to have a bunch of super memorable experiences over the course of the trip.

Hotel Reviews

Hoteles Nicolas de Ovando

Santo Domingo

Really nice hotel with great staff and everyone was super nice to our kids - even more so than the other hotels we stayed in Great pool Breakfast was just ok Super close to everything in the colonial district

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Serena

Las Galeras

Super peaceful location with an absolutely amazing view. Pool is a bit tiny is that's a concern. It doesn't really have a "beach" if you have kids that like to play in the sand, but you can easily access the water for swimming or paddling via kayak or SUP. Only a 10 min walk to la playita if you want a sandy beach. Food was solid, but nothing special. Staff was really nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Gran Jimenoa

Jarabacoa

Solid hotel for Jarabacoa but with some minor issues. Showers weren't the best, but are acceptable (hot water takes a bit of time). Really beautiful grounds. Staff was nice. Good playground and pool on site if traveling with kids. Music was a playing into the evening, but it was never really an issue (maybe bc we had the apartment, which was facing the parking lot). Food was pretty good - breakfast got repetitive, but overall it was good.

Authenticity & Character

Really beautiful grounds

Location

Easy to get to anything in Jarabacoa

Staff

Cleanliness & Comfort

Activity Reviews

Samana's Coastal Paradise: 7 Beaches to Explore -group tour

the Dominican Republic

We basically just wanted to visit Playa Rincon and hang there with the kids, so we adjusted accordingly (visited 2 beaches)

Quality of Experience

Food

Lunch was notably excellent

Guides, Drivers and Staff

Transport

Whale Watching in Samana Bay

the Dominican Republic

Great trip - we saw a ton of whales!

Quality of Experience

Guides, Drivers and Staff

Transport

Jarabacoa to La Galeras with Stop in San Francisco de Macoris for Cacao Experience

the Dominican Republic

Cacao experience was probably the best farm tour we've done anywhere - highly recommend.

Quality of Experience

Food

Lunch at the cacao farm was just ok

Guides, Drivers and Staff

Transport

Day Trip Constanza

the Dominican Republic

The falls here are absolutely stunning and landscape is so beautiful - definitely worth it! Kids loved the strawberry farm.

Quality of Experience

Food

Service at lunch was painfully slow, but the food was some of the best of the trip

Guides, Drivers and Staff

Transport

Horseback riding in Jarabacoa

Jarabacoa

Kids had a great time riding the horses - they were very gentle. Some of the areas the horses walk through aren't exactly "nature trails" but it's not really a big deal. Fun to cross the streams and pass by all the farms.

Quality of Experience

Guides, Drivers and Staff

Transport

Baiguate Waterfall

Jarabacoa

Pretty waterfall, but it's a pretty short walk. It worked for us because our kids love playing with rocks, sand, dirt and there was plenty to do at the base of the waterfall, but without kids this feels like an hour activity at most and should probably be combined with something else.

Quality of Experience

Guides, Drivers and Staff

Transport

My family and I had an amazing trip to Quito and the Galápagos Islands . Anthony was our point of contact with Kim Kim travel and he did an excellent job staying in contact with us with the planning an execution of the trip. Kim Kim travel planned a spectacular vacation for us from interesting museums at the equator to boating adventures to see wildlife in their unique habitat. I would highly recommend this organization for their attention to detail making your trip stress free and full of memorable experiences.

Hotel Reviews

Ikala Galapagos Hotel

Puerto Ayora

We so enjoyed the pool area with the bar!

Authenticity & Character

Inside courtyard and pool area made this hotel fun and relaxing.

Location

This hotel is conveniently located next to a major walking street and close to the port for the water taxi.

Staff

Staff is present 24 hours and always ready to help you.

Cleanliness & Comfort

Iguana Crossing Boutique Hotel

Galápagos

There is nothing like having a beautiful view from your room and well as hearing the waves crash while you sleep . The room layout is perfect for relaxing in the room as well.

Authenticity & Character

From ground floor pool to rooftop views and jacuzzi, it is amazing!

Location

Amazing location right on the ocean

Staff

Staff is always available and ready to help you.

Cleanliness & Comfort

Dann Carlton Quito

Quito

This hotel is beautiful with delicious food. Perfectly located in Quito for all of your adventures .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Transfer to the Galapagos Airport, flight back to Quito

Galapagos Islands

It is so nice to be escorted to and from the airport as well as guidance in the airport.

Quality of Experience

Guides, Drivers and Staff

Transport

Discovering Bartolome a full day yacht experience

Isla Santa Cruz

The view from this island is unique and a must see!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tunnels & Cabo Rosa

Isla Isabela

This is a must do excursion. The lava tunnels and the snorkeling are amazing. The amount of wildlife and sea life you can see on one trip is hard to beat.

Quality of Experience

Guides, Drivers and Staff

Our guide made sure we saw as much as possible especially snorkeling!

Transport

Tintoreras

Isla Isabela

This is a fun excursion of snorkeling and seeing amazing sea creatures as well as a short hike to see iguana mating area and black tip shark habitat.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking at Tortuga Bay

Isla Santa Cruz

There is probably no where else in the world where you can kayak right next to black tip sharks and sea turtles in the same bay. There is also a beautiful nature hike to the water.

Quality of Experience

Guides, Drivers and Staff

Transport

Santa Cruz Highlands, Lava Tunels and Charles Darwin Research Station (if times allows)

Isla Santa Cruz

Bush walking in a giant tortoise habitat is the most unique and unbelievable experience. You feel like you have gone back in time.

Quality of Experience

Food

The lunch we had was delicious!

Guides, Drivers and Staff

Transport

Discover Quito's Best-Kept Secrets: A Full-Day Tour of the Historic and the Middle of the World

Quito

This is the first museum I have taking my well traveled family that they all universally said they enjoyed!

Quality of Experience

Our party of 5 family members (3 seniors) had a great tour of Sicily. The accommodations were all amazing and luxe in central locations so we could easily walk to restaurants and shopping as requested. Gianluca and our Palermo suites were especially impressive. Our guides (Marcella in Palermo and Grazia in Catania were fun and knowledgeable ; and drivers ( Giulia, Giuseppi and Francisco and. Maurizio) were prompt friendly and helpful. Thanks for a memorable trip!

Our trip to the Algarve as fabulous. Joao was wonderful in planning out trip for two solo women travelers. We are experienced travelers so Joao planned the trip in a way that suited our requests. I know he had no control over the weather… but he did an amazing job. We traveled in February and risked the rainy season. We were so lucky to have spectacular weather the entire week….. thank you Joao!

Hotel Reviews

Meliá Lisboa Aeroporto

Lisbon

A quick stay before the flight. Did use the were sauna and that was a nice experience. Breakfast was served early so we were able to have some before an early flight. Airport transportation was good but the van for the early am flights filled fast so give yourself some extra time

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palacio de Tavira

Tavira

This hotel was in a perfect location walkable to a lot. Unfortunately if you have a rental car, there is no parking . We stayed there 3 nights and needed assistance by the hotel staff to find parking many blocks away.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada Sagres

Sagres

Authenticity & Character

The view

Location

The Pousada in Sagres is a beautiful boutique hotel with an amazing view. Breakfast was lovely. Dinner a bit slow

Staff

Cleanliness & Comfort

Activity Reviews

E-Bike Tour in Lagos - Fun Tour to Luz

Portugal

We were two women and the only cyclists that day. One of us an experienced cyclist and the other a beginner. She was very nervous and it was a challenging ride for her… even on an e bike. I think the ride leader could have been more attentive to her abilities and needs. But this was a great way to see the area in the first couple days of our trip to the Algarve.

Quality of Experience

Guides, Drivers and Staff

Cooking Class in Lagos

Portugal

So much fun and the owners delightful . Highly recommend

Quality of Experience

Food

Guides, Drivers and Staff

The Kimkim travel team, especially Shalindra, planned an absolutely magical 5 day trip to Sri Lanka for us!
Kanishka was our guide and we cant rate his guide and chauffeur skills highly enough! He is a genuinely kind and knowledgeable person!
He anticipated our every need with every excursion, and once he got to know us, even planned a few unexpected ones that turned out to be some of our very favourite memories.
Please recommend him HIGHLY to ALL of your clients and we will do the same once we get back to Abu Dhabi!
The Deer Park and Amaya Hills hotels were among some of the best we’ve ever stayed in and the staff are super friendly and accommodating.
The elephant safari in Minneriya, Dambulla Rock Temple, Kandy, Temple of the Sacred Tooth, Lion Rock and bathing the elephants at the elephant orphanage are absolute must sees!
Sri Lanka is a magical country and we will definitely be visiting again!!

Hi. We had. A wonderful time.

Philip our guide for our Hallstatt road trip was so knowledgeable and friendly. We appreciated the flexibility to tailor the trip as we went along.

The zoo visit in Austria was so special. Georgia enjoyed the animas immensely and learning more about them.
I ended up going on the city tour solo with Christina which I enjoyed so much. She was also so knowledgeable about the city’s history and I enjoyed chatting with her.
Overall a great trip and Camila and her team were in touch with us thoughout and available when we needed help.

We were very pleased with the service of Camellia and the guides and accommodations she lined up for us.

Hotel Reviews

Renea Cruise

Overall very enjoyable.

Authenticity & Character

Location

Staff

They refused to take a charge card and we weren’t aware of that ahead of time.

Cleanliness & Comfort

Did not like being charged for water during meals.

Hanoi Boutique Hotel

Hanoi

Great location in the midst of the Old Quarter. Very nice and kind staff. Nice breakfast included. Not a luxury stay but more than adequate.

Authenticity & Character

Location

Close to everything in the Old Quarter

Staff

Cleanliness & Comfort

A/C leaked water all over my clothes on the luggage rack

Activity Review

Hanoi City Tour of Capital of Vietnam

Hanoi

Very good guide. Jimmy did a very good job. We saw most of the highlights on our tour.

Quality of Experience

Food

Guides, Drivers and Staff

All on time, communicated well

Transport

Hilda did a wonderful job coming up with things to do and then coordinating everything. I had no idea where to start. I told her what kind of things we like to do and she designed a great trip centered around what we like to do. She also stayed in contact with us throughout the trip and made sure we knew how to navigate all of the travel between cities.

We can not express how wonderful our intro to India with Wind Horse via Kim Kim was from start to finish! Our lives are quite busy so we handed over the arduous task of trip planning our Golden Triangle and Rajasthan tour to Rajat who gave us multiple options and the flexibility to change itineraries to our liking. India is a large country and our google searches frequently mentioned the need to plan local transport well in advance, so if early planning is not your strong suit, Kim Kim is well worth the money.

Our guide Rahul was friendly, experienced, and knowledgeable answering our probing questions with ease. Flexibility continued to be demonstrated while on our tour, when we decided to deviate from our itinerary with a palm reading. We simply asked Rahul if he knew of a good one and within minutes an appointment was confirmed! Then miraculously we were given the option to attend a polo game since it happened to be polo season and low and behold we also met the maharaja of Jaipur after his play! We were able to push our plans to the next day so we didn’t miss a beat. Rahul even assisted my husband in setting up a romantic birthday dinner. He was just wonderful throughout the entire experience.

During the trip, Rajat checked in on us regularly and was extremely helpful in assisting in delivering my forgotten items at a hotel to our next destination. Our driver Rajendra navigated the wild congested roads of India and got us to our destinations safely and smoothly.

Only thing I would change is the location of the hotels. We tend to like to explore the city at night but many of our hotels while still in the city, were just a bit far on foot from the center. Locations made sense to avoid traffic but this was really on me for not researching with my own needs in mind before confirming the itinerary as the option to change hotels was available.

Because of this experience, I would without a doubt use Wind Horse/Kim Kim again for future plans to India.

Our family had a wonderful time in Cartagena.
Our driver Julio and our guide Gustavo were very knowledgeable and very friendly.
Our one day tour of Barranquilla was also very enjoyable, our guide Álvaro gave us a very good overview of the city and all the places of interest.
Our only bad experience was at isla del Rosario where the first of our two day stay there was no running water, not to take a bath or use the toilet, also I had a rash on my torso that looked like bedbugs bites. Other than that the food was delicious and the personnel very friendly.

Hotel Review

Hotel San Pedro de Majagua

Isla Grande

There was no running water on the first of our two day stay. I had a rash on my torso that looked like bedbugs bites. Other than that the food was delicious and the personnel very friendly

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cartagena City Tour

Cartagena

Our guide Gustavo and driver Julio were very capable and gave us a very good tour of Cartagena.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the National Aviary of Colombia

Colombia

Beautiful place with many birds of different species and a show at the end showing the bird’s capabilities.

Quality of Experience

Guides, Drivers and Staff

Transport

Barranquilla Express Tour

Colombia

Our guide Álvaro gave us a very good tour of Barranquilla, the Malecón with statues of Shakira and Sofía Vergara. Also a visit to Museo del Carnaval.

Quality of Experience

Guides, Drivers and Staff

Transport

All of the guides were excellent. We especially liked the Sloth tour in La Fortuna because it turned out to be a private tour and the tour guide (I can’t remember her name) was able to take pictures with my phone through her telescope.

In Puerto Viejo, we enjoyed meeting Andres for the BriBri tour, which was the best of the trip hands down. Amazing family and culture. Shout out to Nelson, our friendly driver!

Our trip to Morocco was truly the trip of a lifetime.

The itinerary created by Hassan was expertly designed with the perfect balance of structured tours and free time, allowing us to see the highlights without ever feeling rushed. Too often, vacations can feel like a marathon, but this schedule offered the perfect mix of structured tours and unstructured free time. We never felt rushed, and we had plenty of opportunities to wander or enjoy a mint tea at our own pace.

The real secret to our trip’s success was our driver and guide, Mohammed. He was absolutely fantastic—professional, knowledgeable, personable and always went the extra mile to ensure we were comfortable and happy. All of our local city guides were equally impressive, bringing the history of Morocco and the Medinas to life.

Everything was seamless, authentic, and unforgettable. We can’t wait to go back and book through this team again!

Hotel Reviews

Elegancia Riad Boutique & SPA

Marrakech

Caravane

Ouarzazate

Dar Rihana Dades

Douar Aït Ouffi

Tiziri Luxury Camp

Merzouga

Villa Pomme d'Or

Midelt

Riad Farouzi Fes

Fes

Riad Nila

Chefchaouen

Riad Kalaa

Rabat

Riad Chergui

Marrakech

Activity Reviews

Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains

Morocco

Guided Tour of Aït Benhaddou

Morocco

Boumalne Dades to Aït Benhaddou via Ouarzazate

Morocco

Hiking & Cultural Immersion in the Atlas Mountains

Boumalne Dades

Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)

Morocco

Merzouga Area Desert advanture

Merzouga

Camel trek to your luxury camp

Merzouga

Transfer to Merzouga via Erfoud, Saharan Camel Ride

Morocco

Fes to Midelt via High Atlas Mountains

Morocco

Dinner with a local Family in Fes

Fes

Fes: Exploring the Imperial City

Fes

Guided Tour of Volubilis

Volubilis

Transfer to Fes: Volubilis, Moulay Idriss & Meknes

Morocco

Explore the Blue City

Chefchaouen

Rabat Guided Tour : Hassan Tower, Salé, & the Oudaya

Rabat

Casablanca - Landmarks, Culture & Coastal Charm

Morocco

Marrakech Food Tour

Marrakesh

Visit Majorelle gardens

Marrakesh

Private Tour of Marrakech, the "Red City"

Marrakesh

Our entire trip was wonderful and went smoothly. Our contact Luz Ma was attentive and checked in daily. Our excursions were perfectly curated and a special shout out to our driver Victor when we were in Merida. Our accommodations were exceptional.

Hotel Reviews

Hotel Can Cocal eco boutique

El Cuyo

Felt like being with family

Authenticity & Character

So small and eco friendly

Location

At then end of town and short walk to the beach

Staff

Every single person provided great service, Aretzia (maybe spelling wrong) was the perfect initial contact person. She was very helpful with letting us know about the hotel etc… she is so kind and thoughtful. LUIS! Well he made our day everyday. His enthusiasm and joy was contagious. Jose was always interested in talking to us and made us feel like friends. All the staff are exceptional.

Cleanliness & Comfort

Very comfortable bed

Hotel Posada San Juan

Valladolid

This was like coming home every day

Authenticity & Character

Gorgeous rooms and sitting area for breakfast

Location

Not far from the plaza

Staff

Kind and attentive

Cleanliness & Comfort

Loved the sitting area outside the room. Bed comfortable. Quiet

Hacienda Merida

Mérida

Spacious rooms, attentive staff and great location. Wonderful breakfast. Shout out to Armond

Authenticity & Character

High ceilings- “seperate houses” with dedicated pools

Location

East to get to the plaza and trendy 43-47 street

Staff

Always kind and attentive

Cleanliness & Comfort

Overall nice

Activity Reviews

Beach days in El Cuyo

El Cuyo

Just what we hoped for

Welcome to El Cuyo

El Cuyo

El Cuyo is a gem

Quality of Experience

Guides, Drivers and Staff

Transport

The taxi was in poor shape- ripped seats and dirty.

Cooking Cochinita Pib with locals at Yaxunáh

Mexico

Def a highlight of the trip. The education and then able to help with the meal was special.

Food

Cochinita pibil!

Visit to Lol Ha cenote in Yaxunah

Mexico

Not crowded cenote… what a treat!

Quality of Experience

Our guide was so thorough and educational

Guides, Drivers and Staff

Guide was wonderfil

Transport

Uxmal, a city with Puuc style

Mexico

Our guide was so knowledgeable and interesting.

Quality of Experience

Perfect amount of time

Guides, Drivers and Staff

Again…Victor

Transport

Street Food Tour in Merida

Mexico

Laura was the perfect guide. She thoughtfully picked out great places to eat. Her interactions were genuine.

Quality of Experience

Aww

Guides, Drivers and Staff

Víctor from Ricalde was outstanding

Transport

On time and Comfortanle

This is the first time we've taken a trip that was pre-arranged with a trip specialist and it went amazingly well. Everything was taken care of for us, from transfers to hotels and outings. It was great to not have to worry about arranging that ourselves. All transfers and trips went smoothly and we didn't have to worry about trying to contact anyone for no shows. We really enjoyed our outings, especially our riverboat experience on the Rio frio with Canoa Aventura And our guide. Jorge. Jorge was amazingly knowledgeable about the local wildlife and made our wildlife excursion very enjoyable and educational. We got to see sloths and monkeys and an amazing variety of bird life.
All in all our trip was stress-free for the most part and very enjoyable. We will definitely consider Kim Kim for future trips.

Chicken Itza and Siam Ka’an were fantastic experiences made eve better by our guides. Ana Sophia did an outstanding job planning the trip and itinerary. Once there, our local specialist Luz arranged for pickup and all the on-the-ground coordination as well as informing us the night before what the next day’s activities will be.

Hotel Review

Blue Diamond Luxury Boutique Hotel

Playa del Carmen

A nice hotel, but maybe getting a bit long in the tooth. Helpful staff. The pool is nothing special and the beach is just okay. It was all inclusive so food and drinks are part of the package. Be sure to bring ample cash and make sure to tip, and tip often. Three large projects are being developed right next to it which may be a bit overwhelming in the future. I’d give the Blue Diamond a solid four stars…but definitely doesn’t approach a five-star property.

Authenticity & Character

Nice gardens.

Location

It’s going to get pretty crowded in that neighborhood in the next couple of years.

Staff

Very helpful staff…be sure to show your appreciation by tipping.

Cleanliness & Comfort

The rooms are nice and spacious

Activity Reviews

Thank you!

Mexico

The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Playa del Carmen (afternoon)

Playa del Carmen

Beautiful area. Lots of wildlife. Great boating experience.

Quality of Experience

Food

Guides, Drivers and Staff

Fantastic guide and boat driver. They spotted a lot of wildlife

Transport

Cooking Class in the Mayan Community Nuevo Durango: A local feast!

Mexico

A good authentic experience with a Mayan family. We ground corn, made masa, and made the tortillas. A lovely guide helped with translation and explanation to enhance our experience.

Quality of Experience

Food

Helping to make the meal

Guides, Drivers and Staff

Transport

"Playa del Carmen Authentic Local Experience"

Playa del Carmen

Great guide on our food tour. Went to a number of “hole-in-the wall” spots that most tourists would miss.

Quality of Experience

Guides, Drivers and Staff

Transport

Had to arrange for our own transportation for this trip

Alfonso was wonderful at planning a trip without much feed back from me, as i was very pressed for time prior to the trip departure. The guides he hired were AMAZING! Jose was born and raised in Madrid, knew the city and the culture like the back of his hand, and his passion for art history and it’s links to the country were clear in his passionate tour of the Prado. Raquel was born and raised in SEville, and was a true ambassador for the city. Her love for her city and it’s history was clear, and she loved sharing it with us.
Thank you Kim Kim and Alfonso for an amazing Spain trip.

Valentine is simply the best. She put together an incredible vacation for me and my teenage daughter on very short notice — just two months — and somehow made a magical multi-stop trip across Switzerland that met our requirements (no driving, nice hotels in walking distance to train and fun snow activities in the Alps)

As someone who listened to a meticulous planner, I was blown away by her attention to detail. Every piece of the itinerary was thoughtfully designed, organized, and easy to follow. And when the inevitable travel hiccups popped up — in our case, winter weather in Switzerland — Valentine and her team at Mobee International were proactive and completely on top of it.

What truly set her apart was the personal touch. She scheduled a video call with me and my daughter early on to hear what we were hoping to experience before planning the trip, checked in with us at multiple points along the way, suggested new opportunities we might enjoy, and made herself available on short notice whenever we needed her. We always felt supported.

I honestly can’t say enough great things about Valentine and her team at Mobee. If you’re looking for thoughtful planning, genuine care, and top-notch service, she’s the one.

Our local specialist, Jacquie was communicative and gave great ideas and opportunities to tweak our trip before we actually left the US. Our hotels and excursions were great.Our guides, Jorge, in Quito was most pleasant, knowledgeable, professional and easy going. Our guide in Santa Cruz, Enrique was a very good guide and very knowledgeable of his island. He was very professional and friendly.

The only problem we had was the lack of knowledge about our tours in the Galápagos Islands.We wish we had known how long each excursion was going to be and What to expect. the names of the tour companies we went snorkeling with would have been helpful so we could get details about each trip before we went . We were told we were going biking and didn’t know how far it was or how long the excursion would be. That was very disappointing to only ride 8.3 miles!One time in Isla Isabel we got picked up at 10:45 for a snorkeling trip. We didn’t know how long it was, what we needed to bring in the reference of food. We later found out we were served lunch, which was very unexpected. Knowing more about our excursions would’ve been very helpful! Jacqui was very good in communicating when we had questions, but we didn’t realize how much we didn’t know until we got to the islands. She was very kind and met us in Quito . She asked if we had questions, but we didn’t think to ask about these things at all. The people who met us to take us to the port were helpful especially since we were not fluent in Spanish.

We do not know if we would use Kim Kim travel for a future trip.

Our guide in Rio was superb. Alberto was informed, conversational, and patient.

We just returned from our travels in Australia and are still processing all the wonderful activities and experiences. The trip offered us so many memorable moments, and we are grateful for each one.

We wanted to take a moment to express our sincere gratitude for all Vicky's help and expertise in planning our trip. Her attention to detail and careful arrangement of every aspect were impressive, allowing us to simply relax, enjoy, and savor every moment. Her assistance made our experience truly memorable and enjoyable.

Thank you Vicky and kimkim!!

Donna