Kimkim Trip Reviews

4.8
Based on 19,691 ratings
Read 19,691 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip of a lifetime. Absolutely perfect!
New Zealand | Mar 15 - Mar 21, 2026

Donald
Donald B.
Denver, CO | Reviewed on Mar 28, 2026

This trip was incredible. Michelle put together exactly what we hoped for after listening to what we wanted. Every aspect of the trip from pre planning ,lodging, trips, transfers, guides and adventures was perfect. Thanks for making this a trip of a lifetime!

Local specialist: Michelle Srzich

This was the first time using Kimkim and we w...
Costa Rica | Mar 20 - Mar 27, 2026

Justin
Justin N.
Atlanta, GA | Reviewed on Mar 28, 2026

This was the first time using Kimkim and we would absolutely use them again. Our trip itinerary was customized for our family and included super unique experiences and hotel stays that we don’t believe we would have been able to find ourselves. The clear and thorough instructions in the daily itinerary were easy to follow and reflected the appropriate amount of downtime between excursions and traveling between cities. Overall super happy with the trip and thank you guys very much!

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 28, 2026

Hola Justin!

Thank you so much! We're so happy to hear everything came together beautifully for your family. It was a pleasure planning this trip with you.

Ihope to see you again in the future!

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica🌴☀️🐦

Highly recommend Kimkim for your Moroccan adventures
Morocco | Mar 17 - Mar 25, 2026

L
Lori A.
Seattle, WA | Reviewed on Mar 27, 2026
Booking with Kimkim was easy. Mohamed and Said, our main contacts, helped with the planning and were flexible on our schedule and what we wanted to see. Our primary driver, Karim, was amazing! We learned a lot about the Imazighen (free people) from him. Our trip started during the last days of Ramadan and many places were closed but we still got to do a lot, including an extra, unplanned stop at Chellah in Rabat. It was one of the many highlights of this trip. Karim also recommended and drove... Read more

Booking with Kimkim was easy. Mohamed and Said, our main contacts, helped with the planning and were flexible on our schedule and what we wanted to see. Our primary driver, Karim, was amazing! We learned a lot about the Imazighen (free people) from him. Our trip started during the last days of Ramadan and many places were closed but we still got to do a lot, including an extra, unplanned stop at Chellah in Rabat. It was one of the many highlights of this trip. Karim also recommended and drove us to several different restaurants that were wonderful, including one that had a fun show with various musicians, dancer, and magician. In Fez, our local guide patiently took us to many different tradespeople and sites within the Medina. Because of Eid al-Fitr, several tradespeople were off but we still had a wonderful day and I especially enjoyed the serenity and beauty of the mosque we were allowed to enter. In Marrakech, we ended up with a substitute guide, Charma Ouammi, that Karim recommended when our original local guide got sick. Charma was the best and we were extremely happy the substitution and with Karim for the recommendation. We definitely want to come back and spend even more time in Marrakech and the Atlas mountains.

Activity Review
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Karim was patient and informative
Local specialist: Mohamed El Asely

So enjoyable
New Zealand | Mar 1 - Mar 17, 2026

Chris
Chris B.
Dallas, TX | Reviewed on Mar 27, 2026
I don't have the words to say how much I enjoyed our trip through New Zealand. Yes, I could have booked everything myself and saved a little money. But Kathrin booked us into wonderful hotels I'd never have considered, and got us on interesting side trips. We were on the Marlborough wine tasting and cruise when we got a call letting us know our 9:30 ferry to Wellington had been canceled. Kathrin quickly got us on an earlier trip with a different cruise line. That alone was worth the... Read more

I don't have the words to say how much I enjoyed our trip through New Zealand. Yes, I could have booked everything myself and saved a little money. But Kathrin booked us into wonderful hotels I'd never have considered, and got us on interesting side trips. We were on the Marlborough wine tasting and cruise when we got a call letting us know our 9:30 ferry to Wellington had been canceled. Kathrin quickly got us on an earlier trip with a different cruise line. That alone was worth the extra having an agent cost. We had to get up early, but that was so much better than missing a day in Wellington and our trip to Weta Workshop. Another couple on the cruise were supposed to take the same ferry. They got no notification at all, and the last we saw of them, were still trying to book a ferry. So a big thumbs up to Kathrin.

You don't have to just accept kimkim's suggested itinerary. We swapped a trip to Willowbank Animal Sanctury for the suggested whale watching, and booked a suburban B&B near Zealandia instead of staying at a downtown Wellington hotel.

Highlights of the trip were seeing glow worms in Te Anau, the native birds on Kapiti Island, Weta Workshop, Zealandia, and the Hobbiton movie set. We came home with nearly 6,000 photos. We tried to photograph as many of the native birds as possible.

Don't let the no photography rule scare you away from the Te Anau glow worm cave. You can't get a good photo on a tour anyway. Just enjoy the view.

Milford and Doubtful Sound were pretty, but we didn't see them at their best. We hit a freak rainless period, so the smaller waterfalls and mist weren't there. If you like wildlife, stop at the Te Anau bird sanctuary. The DOC removed some of the birds, but they still have takehe. We took the path along the water and saw several small song birds.

Dunedin was the one bad spot. We got back from the overnight Doubtful Sound Cruise (where they treat you like royalty and the food is delicious and plentiful) about 12:30. By the time we battled the traffic and got to our downtown hotel, it was too late to see anything. On the plus side, we had a fabulous room with a washer and dryer.
We skipped the Otago Peninsula in favor of the Moeraki boulders, arriving about 7 am. We got all the photos we wanted before busloads of tourists arrived and climbed all over the rocks.

Christchurch was lovely. We rode the tram to the Botanic Gardens, where I regreted not taking a zoom lens to photograph the birds. The next day we took the train to Arthur's Pass. The food on the train was excellent, and we enjoyed hiking.

On the way to Blenheim, we visited Willowbanks. It's small but well designed, with a nice assortment of animals. They have heritage farm animals and native New Zealand animals. We didn't manage to see a kea in Fiordland, but saw several there, as well as 3 kiwis.

We did the aforementioned wine tasting and cruise in Blenheim.

I thoroughly enjoyed visiting the Weta Workshop in Wellington. Our second day we took the cable car up and walked back through the gardens. Since we were there at 7:30, parking was no problem. We arrived at Zealandia by 9:30. It's a large predator free park in the middle of Wellington. We were struck by the lack of birdsong in New Zealand. Imported predators have nearly wiped out the birds. Zealandia was full of song.

Kapiti Island was even better. The birds were almost deafening, and because they live on a predator free island and are never hunted, they were fairly easy to photograph. We spent the morning in the older reforested area. In midafternoon we moved to the other side, where the lodge and cabins are located. We made the mistake of hiking the Boulder Beach trail. It had just reopened, so maybe we saw it at its worst. The first part is easy. Then you hit rocks and driftwood, and no trail markers. We finally turned around and went back.
The people who run the lodge are so kind. The food was delicious.
That night we did a red light walk and saw two kiwis. We slept in a glamping tent with a fabulous view.

By Tongariro Park we were wearing out. Luckily we stayed at the River Lodge, a beautiful old hose out in the country. Daniel, the landlord, must be the busiest man on earth. He's very outgoing and cheerful, and makes a great breakfast.
We had a nice view of Mt. Ruapehu from the balcony, and walked along the river photographing birds. We did a little hiking to see waterfalls.

We went to the two Waitomo caves that allow photography. One is a small limestone cave with nice formations. The other, Ruakuri has a little of everything; formations, glow worms, and plain walls.

Our last stop was Hobbiton. Depending on what you prefer, the light is better for photography in early morning. We opted for the nightly banquet, where you get 4.5 hours instead of 2.5, and get to see the buildings lit up at night. The food is great, but try to sit at the end of a table. Most of the food is placed there, and at least at our table, nobody passed it around. We had to stay an extra day to get banquet tickets, and it was so worth it. The perfect end to a perfect trip.

Local specialist: Kathrin Gerstel

Excellent KimKim and amazing trip to Chile, Patagonia
Chile | Mar 21 - Mar 25, 2026

Yujin
Yujin J.
Newark, NJ | Reviewed on Mar 27, 2026

This was my first trip to Chile, and thanks to kimkim's assistance, the experience far exceeded my expectations. Lorena helped us with the planning, and especially our local guide in Puerto Natales—Jose—was truly outstanding. Every single day's itinerary was excellent; the nature, the people, and the food in Chile were all even more magnificent than I had imagined.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Mar 27, 2026

Thanks for sharing, Yujin! Sounds like Chile stole your heart - glad we made your trip unforgettable. I already shared your kind words with Jose, too 😊
Hope you come back to explore more of South America with us. Take care!
Lorena

This was a great trip for us and our 13 year old grandson. ...
Costa Rica | Mar 13 - Mar 20, 2026

Martin
Martin L.
Drexel Heights, AZ | Reviewed on Mar 27, 2026
This was a great trip for us and our 13 year old grandson. Kim Kim was so helpful in planning everything and all the details were taken care of with no glitches. The local guides were absolutely amazing. Roy who took us around the park at Arenal was very friendly and knowledgeable. Our grandson said how much he learned from him. Socio was absolutely the best at Manuel Antonio NP. He was so quick to locate and point out animals in the trees and on the ground. Numerous other guides we... Read more

This was a great trip for us and our 13 year old grandson. Kim Kim was so helpful in planning everything and all the details were taken care of with no glitches. The local guides were absolutely amazing. Roy who took us around the park at Arenal was very friendly and knowledgeable. Our grandson said how much he learned from him. Socio was absolutely the best at Manuel Antonio NP. He was so quick to locate and point out animals in the trees and on the ground. Numerous other guides we met that day all said that Socio was the best guide around, and we agree. The events we booked (white water rafting with Waves and zip lining at Sky Adventures) were exciting and conducted in a professional manner. This is the 4th trip that Kim Kim has put together for us and we will definitely keep using them in the future. We have recommended them to numerous people (and think we should be getting a finders fee!).

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Fantastic view of the bay and beach below. Very caring staff. Clean and well appointed. Very nice swimming pool. The cat in residence was a nice touch as well as the young sloth that slept above the veranda. They were also very accommodating with us hanging out at the pool till it was time to leave for our late night flight back to the US.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

Beautiful facilities and grounds. Very attentive staff. Great view of the volcano. Excellent pools.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

We had a nice calm day. Were able to see dolphins close to the boat. The staff was very helpful when learning that our grandson has celiac disease and can't have gluten. The snorkeling was good and the food was too,

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

This was one of the highlights of the trip. The park is filled with many different kinds of animals. We wouldn't have seen many without the expertise of Andres Martin Socio, our guide. I can't say enough positive things about him and what he shared with us. He showed us sloths, igauanas, bats, land crabs, numerous birds, lizards, orchids, and all sorts of plants. The park is beautiful, and if you can request him as a guide, absolutely do so.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

I was impressed by the thoroughness of the staff in getting us ready and checking the equipment at each transfer point. There are 7 zip lines, one that is a half mile in length, so it was exciting! Definitely something we would do again,

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

Great fun in excellent weather. Our boatman, Antonio was skilled and gave us a terrific experience. The water level was a little low so we scrapped over some rocks, but had a very fun time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The hike was very interesting. Roy was a great guide. The walk down to the base of the waterfall was memorable because the 515 steps down and back up contributed to sore legs the next couple of days, but totally worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Mar 27, 2026
Hola Terry, Thank you so much for sharing this wonderful feedback, it truly means a lot. I’m absolutely delighted to hear that you and your grandson had such a memorable experience together. It’s especially rewarding to know how much he enjoyed learning from Roy and that Socio made your visit to Manuel Antonio so special, he really is exceptional at what he does! I’m also very happy to hear that all the logistics ran smoothly and that you enjoyed the activities at Arenal. Creating seamless... Read more

Hola Terry,

Thank you so much for sharing this wonderful feedback, it truly means a lot.

I’m absolutely delighted to hear that you and your grandson had such a memorable experience together. It’s especially rewarding to know how much he enjoyed learning from Roy and that Socio made your visit to Manuel Antonio so special, he really is exceptional at what he does!

I’m also very happy to hear that all the logistics ran smoothly and that you enjoyed the activities at Arenal. Creating seamless and meaningful travel experiences is always our goal, so your kind words are greatly appreciated.

Thank you as well for your continued trust in us and for recommending our services to others, that is the highest compliment we can receive. We would be honored to assist you again on your next adventure!

Warm regards,

Elena Mora
Serendipity Adventures Costa Rica

KimKim made our trip perfect,
Iceland | Mar 8 - Mar 14, 2026

Corttney
Corttney S.
Spain | Reviewed on Mar 27, 2026
My family chose to work with KimKim after my daughter and I had already spent hours planning our winter trip to Iceland. We had concerns about the unpredictable weather and driving. We had trouble visualizing what activities and sites we could manage each day. We second guessed our lodging choices because we wanted to see the Northern Lights. We had lots of other questions. Our consultants, Noga, Maria and Nick took the stress out of all of it. Our trip was perfect! Thanks to KimKim... Read more

My family chose to work with KimKim after my daughter and I had already spent hours planning our winter trip to Iceland. We had concerns about the unpredictable weather and driving. We had trouble visualizing what activities and sites we could manage each day. We second guessed our lodging choices because we wanted to see the Northern Lights. We had lots of other questions. Our consultants, Noga, Maria and Nick took the stress out of all of it. Our trip was perfect! Thanks to KimKim we were able to see so much more than we would have had we planned it ourselves. I highly recommend KimKim and will use them for travel in the future.

Hotel Reviews
Hótel Grímsborgir by Keahotels
Ásborgir

Great location in the Golden Circle near Selfoss. Our hotel room was lovely and comfortable. The staff was very friendly and offered to call us if the Auroa Borealis appeared. Not all hotels will offer this amenity.

Authenticity & Character
Beautiful surroundings.
Location
Outside of Selfoss in the country but still convenient to the city.
Staff
The staff was very friendly and helpful. They were very happy to ring us if the Aurora Borealis appeared. The breakfast was terrific. Recommend!
Cleanliness & Comfort
The room and bathroom were very comfortable. The shower was perfect.
Hótel Fransiskus Stykkishólmi
Stykkishólmur

Beautiful view of the harbor and the ferry that travels to the western fjords from our room. The clerk at the desk was the friendliest and most helpful clerk we encountered. The Hotel Fransiskus Stykkisholmi was one of our favorite hotels in Iceland. We loved the town, the restaurants, the waterfront, and the people. If I go back to Iceland I will definitely return to Stykkisholmi and the Hotel Fransiskus. Also, the breakfast buffet was so tastly. The hotel used to be a convent for Catholic Sisters. We were told the hotel preserved the original Chapel per the request of the town's residents as it held a special place in their hearts and in their history.

Authenticity & Character
Location
Close to the harbor. Beautiful view. Within walking distance to restaurants and other notable places
Staff
The hotel clerk was very helpful and kind.
Cleanliness & Comfort
Great shower. The beds were very comfortable.
Reykjavik Natura - Berjaya Hotel
Reykjavík

Great view. The room was very comfortable. The beds were comfortable.

Authenticity & Character
We had a great view of the local runway. The furnishings were Scandinavian / Nordic.
Location
It offered great, convenient parking. It was not far from the city center. Very safe and quiet
Staff
So friendly, kind and helpful
Cleanliness & Comfort
Super clean and awesome bathroom.
Local specialist: Noga Heyman

Best Trip of Our Lives!
Greece | Sep 4 - Sep 15, 2025

D
Dylan R.
Ashburn, VA | Reviewed on Mar 27, 2026
We had an amazing time on our trip to Greece and still think about it often to this day. Everything was planned perfectly and we had little to worry or think about besides enjoying our time. All transportation was seamless and the hotels were excellent. Sienna did an absolute amazing job based on my initial guidance and we made very small changes to her first itinerary. 6/5 stars! Only comments we have just to assist future travelers:
1. The travel from the ferry to the hotel in Sifnos is...
Read more

We had an amazing time on our trip to Greece and still think about it often to this day. Everything was planned perfectly and we had little to worry or think about besides enjoying our time. All transportation was seamless and the hotels were excellent. Sienna did an absolute amazing job based on my initial guidance and we made very small changes to her first itinerary. 6/5 stars!

Only comments we have just to assist future travelers:
1. The travel from the ferry to the hotel in Sifnos is very short and probably does not require a car.
2. It is recommended to tip 10% on all tours, but with everything being booked through KimKim we had no idea what 10% was. Maybe just include a note for recommended amount on each tour/excursion?

Hotel Reviews
SanSal Boutique Hotel
Chania

Great location and friendly staff

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manili Boutique Suites & Villas
Archanes

Very Nice

Authenticity & Character
Location
Staff
We were only here for one night, but it was special nonetheless
Cleanliness & Comfort
Liana Beach Hotel & Spa
Naxos

Could have stayed here for the rest of my life and been happy!

Authenticity & Character
Location
Perfect spot on the island. Our room was a short walk to the private part of the beach. We could just relax and be served right in the chairs.
Staff
Very helpful. Coordinated a rental car to be dropped off for us right at the hotel.
Cleanliness & Comfort
Sifnos House
Sifnos

Amazing location with great staff!

Authenticity & Character
Location
Short walk from the ferry and a really great spot on the island.
Staff
Awesome! Very helpful!
Cleanliness & Comfort
Activity Reviews
Private Sailing Trip to Balos Beach & Gramvousa Island
Private Sailing Trip to Balos Beach & Gramvousa Island
Chania

Another great boat day and a perfect way to end the trip. We once again had the boat to ourselves and a great crew to make us feel special.

Quality of Experience
Guides, Drivers and Staff
Transport
Samaria Gorge Hiking Day Trip
Samaria Gorge Hiking Day Trip
Chania

A lot of work, but some of the most amazing views Ive ever seen! Drive back down was very windy, so if you get carsick just be prepared.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Cretan Cooking Experience
Traditional Cretan Cooking Experience
Chania

Made to felt like part of the family and had some truly amazing food made by us!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Culture Walk with Food Tastings & Tavern Meal
Private Culture Walk with Food Tastings & Tavern Meal
Naxos

Best food of the trip! The culture we saw was amazing as well. Each island truly has its own history.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Private Boat Outing to South Naxos
Half Day Private Boat Outing to South Naxos
Naxos

So great! We had the boat to ourselves and the captain truly made us feel special. Much better than the crowded catamarans we saw around. We were able to go place to place much faster.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Hike in South Sifnos
Private Hike in South Sifnos
Sifnos

Very nice. Would like to have had a little more time to hangout, but amazing nontheless.

Quality of Experience
Guides, Drivers and Staff
Transport
Taste of Sifnos: Food, Culture & Village Life
Taste of Sifnos: Food, Culture & Village Life
Sifnos

Delicious! Felt like a local!

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Lycabettus Hill Visit
Self-Guided Lycabettus Hill Visit
Athens
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Very fun and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller

Oaxaca
Mexico | Mar 21 - Mar 26, 2026

A
Adrienne K.
Ashburn, VA | Reviewed on Mar 27, 2026
Everything was perfect. Everything was well planned. Everything was punctual. The hotels were beautiful. The guides were great. Could not have asked for a better vacation. Read more

Everything was perfect. Everything was well planned. Everything was punctual. The hotels were beautiful. The guides were great. Could not have asked for a better vacation.

Hotel Reviews
Santa Fe Hotel
Puerto Escondido

Beautiful outside and beautiful location. The restaurant is great. Only downside is the room was old on the inside.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Parador de Alcalá
Oaxaca

Beautiful. Loved the location, the pool, the decor. We saw 2 weddings and a parade and a marathon go past the hotel, so that made it even more memorable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Diego Olivares

Responsive, Professional, and Thoughful Travel Agent for Asia Travel
Malaysia | Mar 17 - Mar 26, 2026

Paul
Paul S.
Highlands Ranch, CO | Reviewed on Mar 27, 2026
Shona did a great job setting us up with some fantastic private guides through all of our stops in Malaysia. We believe excellent private guides are the single most important factor in having a memorable trip.. Shona also
made sure that our hotel bookings were set up in time, that our tours covered the places that we most wanted to see, and that the trip went off almost completely seamlessly. Even when there was one small pick hiccup, she made sure that the issue was addressed and the local...
Read more

Shona did a great job setting us up with some fantastic private guides through all of our stops in Malaysia. We believe excellent private guides are the single most important factor in having a memorable trip.. Shona also
made sure that our hotel bookings were set up in time, that our tours covered the places that we most wanted to see, and that the trip went off almost completely seamlessly. Even when there was one small pick hiccup, she made sure that the issue was addressed and the local tour guide was notified of the issue. So, this is our second trip planned with Shona, and we would highly recommend her to anyone else who is planning a trip to Japan or any of the surrounding Asian countries, like Malaysia. Thank you, Shona!

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Mar 27, 2026

Dear Paul,
Thank you so much for your wonderful review! I'm thrilled to hear that the private guides made your trip so memorable . It was truly my pleasure helping plan your second trip with me — thank you for trusting me again. Your kind words and recommendation mean so much to me, I can't wait to help you plan your next adventure for other Aisan countries.

Warmly,
Shona

We were in New Zealand for a month -- a lot o...
New Zealand | Feb 23 - Mar 25, 2026

T
Tarl O.
Seattle, WA | Reviewed on Mar 26, 2026

We were in New Zealand for a month -- a lot of moving parts -- and everything Monica and KimKim provided was flawless. I will recommend them highly.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 27, 2026

Hi Tarl,

Thank you so much for your kind words — I’m really happy to hear everything went smoothly during your month in New Zealand. It was a real pleasure helping you plan it, and I’m glad it all came together so well.

Wishing you many more wonderful travel adventures ahead!

Warm regards, Monika

SE Asia booked with Doris of KimKim
Vietnam | Feb 28 - Mar 18, 2026

D
Dawn Denice R.
Portland, OR | Reviewed on Mar 26, 2026
Doris was quick, efficient, and friendly in all our interactions in planning and executing our trip to SE Asia. When there were changes during the trip, she was very accommodating and continued to be available to us as needed. Doris was quick in responding to our quesitons. The accommodations were lovely and the tour beat all our expectations. I would book with KimKim again and if Doris was our agent, it would make us happy. Read more

Doris was quick, efficient, and friendly in all our interactions in planning and executing our trip to SE Asia. When there were changes during the trip, she was very accommodating and continued to be available to us as needed. Doris was quick in responding to our quesitons. The accommodations were lovely and the tour beat all our expectations. I would book with KimKim again and if Doris was our agent, it would make us happy.

Activity Review
Bangkok - Railway market - Floating market
Bangkok - Railway market - Floating market
Bangkok

This was unique for us and we thoroughly enjoyed the experience. I had reduced mobility and it was no trouble having help getting in and out of the boat. We highly recommend putting this on everyone's list.

Quality of Experience
Guides, Drivers and Staff
Very alert to shoppers' needs and directed the boat to the wants of the travelers
Transport
Local specialist: Doris Bui

Great service!
Iceland | Mar 7 - Mar 14, 2026

Ana Maria
Ana Maria Z.
Flagami, FL | Reviewed on Mar 26, 2026

The trip was amazing and everything was great, thanks for your help before and during our trip.
We loved all the places and activities, the hotels were very confortable and had nice bathrooms.
Hope to travel back to Island soon!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Mar 27, 2026

Thank you so much for the kind review Ana, I am happy to learn that everything went well and that you had a good trip :)

Hopefully we'll see you in Iceland soon again :)

All the best
Gummi

A great Rome planning experience with Giorgia - would definitely recommend.
Italy | Mar 18 - Mar 25, 2026

Alice
Alice W.
the Netherlands | Reviewed on Mar 26, 2026
We had a wonderful planning experience with Giorgia. She had great recommendations for things to do, not only for planned activities but also for things to do in our free time. She also listened to our wishes for some free time and the kinds of tours we were interested in. All the arranged tours went smoothly - we had information on where to meet our guides and tickets for events were included in an app for our phone. We did two food tours which were both excellent. The guides for both... Read more

We had a wonderful planning experience with Giorgia. She had great recommendations for things to do, not only for planned activities but also for things to do in our free time. She also listened to our wishes for some free time and the kinds of tours we were interested in. All the arranged tours went smoothly - we had information on where to meet our guides and tickets for events were included in an app for our phone. We did two food tours which were both excellent. The guides for both were lovely, knowledgeable and passionate about their city. We were fortunate that for both tours we were the only two with our guide so we had a very personal experience. We also did a Catacombs tour with Marco that was equally wonderful. Our hotel was conveniently located near the Piazza Navona so we could walk most everywhere.
We would definitely recommend the Kimkim service.

Hotel Review
Hotel Navona Colors
Rome

Conveniently located near the Piazza Navona on a very quiet street. For a 3-star hotel it was lovely. Room are nice size, the staff is very nice and accommodating and go out of their way to make sure you are having a good stay. The breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre

I can't recommend Kim Kim enough!!
Morocco | Mar 8 - Mar 14, 2026

C
Christy L.
Ashburn, VA | Reviewed on Mar 26, 2026
I can't recommend Kim Kim enough!! Khawla was an amazing trip planner! Our guides were all great and the patience that Khawla showed while I was trying to plan (and change) our trip was wonderful. She always responded quickly - even with the time delay and really listened and helped us to craft a custom vacation at a good price. Read more

I can't recommend Kim Kim enough!! Khawla was an amazing trip planner! Our guides were all great and the patience that Khawla showed while I was trying to plan (and change) our trip was wonderful. She always responded quickly - even with the time delay and really listened and helped us to craft a custom vacation at a good price.

Hotel Reviews
Palais des Remparts
Essaouira

Good location and nice front desk staff.

Authenticity & Character
A very authentic riad with a proper interior courtyard.
Location
Easy to walk around in
Staff
Front desk staff was nice - restaurant (breakfast) didn't even say good morning and house keeping was non existent.
Cleanliness & Comfort
Our bed had blood in it, the pillow cases and sheets had obviously not been washed and there was hair and toenails in the bathroom upon arrival.
Inara Desert Camp
Marrakech

Beautiful camp with a delicious restaurant. and lovely grounds.

Authenticity & Character
Loads of character but not authentic- just a fun desert camp exerience.
Location
Not the Sahara - don't look for sand dunes but still lovely
Staff
Friendliness and activities - henna tattoo, bread baking, and a fire show at night
Cleanliness & Comfort
Very clean and comfortable bed - there is a problem with the wild dogs coming into camp and howling at night. Did not sleep well.
Riad Jnane Imlil
Imlil, Asni Marrakech

Loved the fireplace and the painted woodwork - great location and very clean. Delicious meals too!

Authenticity & Character
Beautiful decor - painted wood - ceilings were extrodinary!
Location
We hiked the Atlas mountains and used this hotel as our departure base for day hikes - it was a wonderful place to leave and to return too.
Staff
Cleanliness & Comfort
Double blankets were needed and the tea brought up to our room was a lovely welcome
Riad La Croix Berbère
Marrakech

Wonderful hamman experience, kind and attentive staff - very clean and comfortable. It also served a delicious breakfast.

Authenticity & Character
Location
We could walk everywhere!
Staff
Super kind and attentive
Cleanliness & Comfort
Activity Reviews
Agafay to Essaouira
Agafay to Essaouira
Morocco

Our drive Ahkmed (sp? ) was delightful. He was always timely and cheerful even though he wasn't eating during Ramadan - I think I would get grumpy... We were never concerned about our safety while traveling with him and even fell asleep a few times in the van.

Quality of Experience
We skipped the experience to have more time in Essouria.
Guides, Drivers and Staff
Our drive Ahkmed (sp? ) was delightful. He was always timely and cheerful even though he wasn't eating during Ramadan - I think I would get grumpy... We were never concerned about our safety while traveling with him and even fell asleep a few times in the van.
Transport
It was so nice NOT having to drive.
Hiking in and around Imlil
Hiking in and around Imlil
Imlil

Beautiful! Amazing Atlas Mountain hike - steep, but doable and blew me away with its beauty.

Quality of Experience
Beautiful views and lunch with a local
Food
The best food on the trip (IMO) was eating at the local's house. Delicious and such a unique experience.
Guides, Drivers and Staff
Our guide was personable - there was a bit of a language barrier (that's on us) but he safely navigated us up and down the mountain, even though I brought the wrong shoes - hiking boots would have been better than tennis shoes.
Transport
Nothing beats walking from your hotel
Marrakech to Imlil via Ourika
Marrakech to Imlil via Ourika
Morocco

If hiking to you is walking directly behind someone else, this is for you. This stop was a tourist trap.Not worth it in my opinion. Lunch by the river was an instagram photo op - not worth it.

Quality of Experience
Guides, Drivers and Staff
Nice, personable - he took us on another walk, away from the crowds and let us have a bit longer time in nature.
Transport
walking butt to butt up to the waterfalls that were just okay -
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Informative - I didn't feel like I could stop at the souks but it was a good time.

Quality of Experience
Guides, Drivers and Staff
Transport
We got to walk everywhere.
Local specialist: Khawla Elidrissi
Khawla
Khawla Elidrissi
Local specialist in Marrakesh | Replied on Mar 26, 2026

Thank you so much for your kind words, Christy! I enjoyed working with you to create your trip, and I am so glad everything came together beautifully.

I also appreciate your honest feedback; I have already shared those details with our team and we will contact the hotel in Essaouira to make sure this is addressed.

We would love to welcome you back to Morocco anytime! ^^

Easy, Fun, and a Trip of a Lifetime!
Ireland | Mar 13 - Mar 22, 2026

Y
Yi Yi H.
Manhattan, NY | Reviewed on Mar 26, 2026
I feel lucky to have been paired with Adrian because he was incredibly communicative from day one. He listened to what I wanted, but also provided suggestions that made sense for me, my travel style, and the duration of the trip. I also appreciated him checking in on me during the trip as well! Of the walking tours booked, I much preferred the guide and style of the one in Dublin. It felt more personalized as he reached out to each individual/traveler group to understand their interests... Read more

I feel lucky to have been paired with Adrian because he was incredibly communicative from day one. He listened to what I wanted, but also provided suggestions that made sense for me, my travel style, and the duration of the trip. I also appreciated him checking in on me during the trip as well!

Of the walking tours booked, I much preferred the guide and style of the one in Dublin. It felt more personalized as he reached out to each individual/traveler group to understand their interests and provide appropriate recommendations. The Cliffs of Moher tour was stunning, but only because we got very lucky with the weather. Unfortunately, we only got just under an hour at the Cliffs, which was not enough time.

Lodging was always in a safe and easily accessible location.

I hope to visit Ireland again and work with Adrian again!

Activity Reviews
Aran Island and Cliffs of Moher cruise from Galway
Aran Island and Cliffs of Moher cruise from Galway
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Galway Walking Tour
Welcome to Galway Walking Tour
Galway
Quality of Experience
Guides, Drivers and Staff
Dublin Highlights and Hidden Gems Walking Tour
Dublin Highlights and Hidden Gems Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Mar 27, 2026
Hi Yi Yi, Thank you so much for this, it really means a lot to read. I’m genuinely delighted you felt well looked after from the start and during the trip, that’s how I would want to MY trips to go😊 I really appreciate the specific feedback as well. That’s super helpful for me. The note about the Dublin walking tour is great to hear, that more personal, tailored approach is exactly what I try to prioritise, so I’ll definitely keep leaning into that style of guide. And on the Cliffs of... Read more

Hi Yi Yi,

Thank you so much for this, it really means a lot to read. I’m genuinely delighted you felt well looked after from the start and during the trip, that’s how I would want to MY trips to go😊

I really appreciate the specific feedback as well. That’s super helpful for me. The note about the Dublin walking tour is great to hear, that more personal, tailored approach is exactly what I try to prioritise, so I’ll definitely keep leaning into that style of guide. And on the Cliffs of Moher, you’re absolutely right, the views can be incredible (and I’m glad you got lucky with the weather!), the time there can sometimes feel a bit tight on group tours, so that’s something I’ll be more mindful of going forward.

It was an absolute pleasure planning this with you, and I’d love to help you explore even more of Ireland next time, there’s plenty left to discover!

(You know who to say hi to for me!)

Slán go fóill! (Bye for now!)
Adrian

A Wonderful Adventure
Morocco | Mar 10 - Mar 25, 2026

A
Andrew B.
Ashburn, VA | Reviewed on Mar 26, 2026
Morocco is a remarkable country, and we had an amazing adventure. The costs were reasonable, the communications before the trip easy and complete, the guides were fantastic. Specially, I greatly appreciate the guidance from our driver and trip manager, Ayoub. He was much more than a great driver. Ayoub was a fountain of information about Morocco and Moroccans. It was wonderful getting to know him and to spend many hours in the van with him. We were lucky to have him as our guide from... Read more

Morocco is a remarkable country, and we had an amazing adventure. The costs were reasonable, the communications before the trip easy and complete, the guides were fantastic. Specially, I greatly appreciate the guidance from our driver and trip manager, Ayoub. He was much more than a great driver. Ayoub was a fountain of information about Morocco and Moroccans. It was wonderful getting to know him and to spend many hours in the van with him. We were lucky to have him as our guide from beginning to end. The local guides were also all quite amazing. Hisham in Marrakesh, Omar in Imlil, and Rasheed in Fes were all superb guides. They were all so intimately connected to their communities, excellent at communicating with us, and deep sources of knowledge and understanding about the history, culture, contemporary society, and places to visit. I consider them teachers as well as guides.

When I travel, I want to learn about the country and the people. But, of course, one can learn only so much about a country in a little more than a week. Nevertheless, through their guidance, Nihad, Ayoub, and our local guides provided an experience that gave me a much better understanding of Morocco and Moroccans. I hope to return in the future.

Local specialist: Nihad Hammi

Excellent UK trip!
United Kingdom | Mar 14 - Mar 24, 2026

Anne
Anne M.
Ashburn, VA | Reviewed on Mar 26, 2026
We just returned from an incredible 11-day journey throughout the United Kingdom, planned by our KimKim agent Rachel. Everything was laid out for us to the tee, from wonderful accommodations, timed tickets, rental cars, most transportation, and guidance along the way. Rachel was accessible, answered questions, and took our travel needs to heart. Knowing all was taken care of gave our family such peace of mind for the whole trip. Working with KimKim was an excellent experience, and we will... Read more

We just returned from an incredible 11-day journey throughout the United Kingdom, planned by our KimKim agent Rachel. Everything was laid out for us to the tee, from wonderful accommodations, timed tickets, rental cars, most transportation, and guidance along the way. Rachel was accessible, answered questions, and took our travel needs to heart. Knowing all was taken care of gave our family such peace of mind for the whole trip. Working with KimKim was an excellent experience, and we will certainly use their services again.

Hotel Reviews
Tower Residences by Blue Orchid
London

Such friendly staff and nice accommodations! The location is fantastic- steps away from the Tower of London, close to the tube, and so many great pubs! Our room was very nice- we appreciated having two bathrooms, and the sleeping accommodations were great. It was so nice to have a kitchen and laundry as well! We did wish for a way to prop the doors open- at times, we felt very closed off from each other, so we used shoes and towels to prop open the doors within our suite.

Sligachan Hotel
Isle of Skye

What a lovely place. I wish we could have stayed here longer! The staff was so friendly, the breakfast was wonderful, and we met such great people in the fireside lounge. Being right across from the Sligichan river was such a cool experience- we loved starting our days by plunging face-first into the water! Seamus's Bar, which is attached to the hotel, has a fantastic vibe, great food, and such fun and friendly staff. We'd love to stay here again! Our room was top notch as well!

Authenticity & Character
So much character! This felt different than a typical hotel, in such a good way. Cozy, friendly, and we felt known.
Location
Staff
Cleanliness & Comfort
Kingsmills Hotel
Inverness

Great breakfast, lovely service, and our family suite was incredible! My children loved their bunk beds.

Delta Hotels by Marriott Edinburgh
Edinburgh

Great breakfast, close to the airport, and friendly staff. The room was a standard hotel room.

Authenticity & Character
Location
Getting to and from city center was a challenge, but it forced us to figure out the bussing system, which was a great excercise!
Staff
Very friendly and accommodating.
Cleanliness & Comfort
Our shower was difficult to use and to get in and out of.
Local specialist: Rachel Long

Flawless logistics incredible memories
Philippines | Mar 13 - Mar 25, 2026

Vanessa
Vanessa W.
Ashburn, VA | Reviewed on Mar 26, 2026
Doreen in Baguio was so knowledgeable about the culture and area. Andrew was such a helpful guide on the island hopping tours that we asked for him on our second day along with the same speedboat captain and crew. They know the best time to go to each island to limit crowds and had so much patience when we wanted to stay longer in some locations. Ed was the best driver to Baguio and ended up being our driver to the airport on our last day. We were so happy to see him again. Our last hotel in... Read more

Doreen in Baguio was so knowledgeable about the culture and area. Andrew was such a helpful guide on the island hopping tours that we asked for him on our second day along with the same speedboat captain and crew. They know the best time to go to each island to limit crowds and had so much patience when we wanted to stay longer in some locations. Ed was the best driver to Baguio and ended up being our driver to the airport on our last day. We were so happy to see him again. Our last hotel in El Nido was the best. We would ask for a different hotel in Puerto Princessa if we return. Aziza was old and needs updating. But the staff were very pleasant. All of the logistics worked flawlessly.

Hotel Reviews
Microtel by Wyndham Baguio

Great staff. Room was comfortable. Restaurant on property was not that great.

Authenticity & Character
Well kept landscaping.
Location
Located in the city and within walking distance to dining.
Staff
Very pleasant and helpful.
Cleanliness & Comfort
Rooms and lobby were very clean.
Aziza paradise hotel
Puerto Princesa

Older hotel. Needs updating. Didn't see any pool tables (shown in picture above) limited seating by the pool.

Authenticity & Character
Lobby was open and clean. Some lighting was not working and not enough fans for the lobby.
Location
Close to airport.
Staff
Everyone was very nice and accommodating.
Cleanliness & Comfort
Room did not have pleasant smell. Roosters right by room crowed during the night and kept us awake.
El Nido Coco Resort
El Nido

By far the best resort of our trip. Lived having our own bungalow right across from the pool and restaurant.

Authenticity & Character
Grounds were full of flowers and plants.
Location
Quiet, away from the town and streets.
Staff
The restaurant staff were so friendly and accommodating.
Cleanliness & Comfort
The resort was spotless and very well maintained.
City Garden Grand Hotel
Manila

Expansive breakfast buffet and amazing rooftop view of Manila.

Authenticity & Character
Fit into the financial district.
Location
Rooftop view
Staff
Recognized us from our multiple stays and our request for morning mimosas.
Cleanliness & Comfort
Rooms were cleaned and lobby was very nice.
Activity Reviews
Private: El Nido Island Hopping Tour B: Caves & Islands
Private: El Nido Island Hopping Tour B: Caves & Islands
El Nido

Loved spending extra time at one of the beaches.

Quality of Experience
Food
Variety and quality
Guides, Drivers and Staff
Andrew and the captain and crew of Seanorita
Transport
Private: El Nido Island Hopping Tour A: Lagoons and Beaches
Private: El Nido Island Hopping Tour A: Lagoons and Beaches
El Nido

Kayaking was awesome.

Quality of Experience
Food
Didn't expect so much food for the four of us!
Guides, Drivers and Staff
Andrew was helpful. Especially with our older aunt and uncle getting in and out of the kayak.
Transport
Puerto Princesa Underground River Tour
Puerto Princesa Underground River Tour
Puerto Princesa

Amazing view and depth of the river caves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Princesa: Firefly Watching Bay Cruise with Dinner
Puerto Princesa: Firefly Watching Bay Cruise with Dinner
Puerto Princesa

Seeing the fireflies was a great. But, seeing the amount of stars in the sky was really the highlight of the tour.

Quality of Experience
The your guide and boost crew were knowledgeable and very helpful.
Food
Guides, Drivers and Staff
Transport
Baguio Whole Day Tour with Lunch (Private Tour)
Baguio Whole Day Tour with Lunch (Private Tour)
Baguio

Doreen fit a lot into one day. She even took us to a place tourist don't typically go. It was extra special.

Quality of Experience
Food
We were tired and ate at the hotel. Which was just ok. We probably would have had better if we felt up to going out.
Guides, Drivers and Staff
Doreen, our tour guide and Ed, our driver.
Transport
Ed was great. Safe and on time.
Local specialist: Sarah Lindsay

Amazing (first) trip to Japan!
Japan | Mar 14 - Mar 21, 2026

Rob
Rob M.
Atlanta, GA | Reviewed on Mar 26, 2026
My son and I had an incredible experience in Japan, enjoying a wonderful mix of history, culture and food! From start to finish, the service from Ben was excellent -- well planned, clear, insightful responsive. We stayed in great places and were at ease as we traveled to four cities in seven days, never once concerned about our safety or our next step. Our local guides, Peter and Ursula were delightful. Their English was great, and we really enjoyed all of time with them. For a first... Read more

My son and I had an incredible experience in Japan, enjoying a wonderful mix of history, culture and food! From start to finish, the service from Ben was excellent -- well planned, clear, insightful responsive. We stayed in great places and were at ease as we traveled to four cities in seven days, never once concerned about our safety or our next step. Our local guides, Peter and Ursula were delightful. Their English was great, and we really enjoyed all of time with them. For a first time visit to Japan, I really can't imagine a better way to see and enjoy Japan. Well done!

Hotel Reviews
Daiwa Roynet Hotel Kyoto ekimae PREMIER
Kyoto

Incredibly convenient location right between the train station and an incredible temple. Ample food options within a short walk. Small lobby, not-great restaurant, no workout facility -- you are basically in your room or outside in the city. Not a problem for us, but worth realizing if you are expecting any of those amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Tokyo

Terrific location for enjoying a very accessible Tokyo neighborhood. Very nice hotel. Great breakfast each morning to start the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Mar 27, 2026
Dear Rob, Thank you so much for taking the time to share such a wonderful review — it truly means a lot to me! I’m absolutely delighted to hear that you and your son had an incredible experience in Japan, and that you enjoyed the history, culture, food, and smooth travel across the four cities. It was a pleasure planning this trip for you, and I’m so glad you felt well taken care of from start to finish. I will also make sure to pass on your kind words to Peter and Ursula — they will be so... Read more

Dear Rob,

Thank you so much for taking the time to share such a wonderful review — it truly means a lot to me!

I’m absolutely delighted to hear that you and your son had an incredible experience in Japan, and that you enjoyed the history, culture, food, and smooth travel across the four cities.

It was a pleasure planning this trip for you, and I’m so glad you felt well taken care of from start to finish. I will also make sure to pass on your kind words to Peter and Ursula — they will be so happy to hear you enjoyed your time with them.

Thank you again for your trust and for choosing me as your travel specialist. I really hope to have the chance to welcome you back to Japan again soon!

Warm regards,
Ben

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