Kimkim Trip Reviews

4.8
Based on 19,843 ratings
Read 19,843 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Flor is the best!! Kind, helpful, efficient!...
Argentina | Dec 27 - Jan 5, 2025

Karin
Karin D.
Leesburg, VA, USA | Reviewed on Apr 09, 2026

Flor is the best!! Kind, helpful, efficient!
She made everything so easy, so patient with all my questions and changes!! Our trip was amazing!!

Local specialist: Flor Bonis

Service exceeded
Iceland | Mar 28 - Apr 6, 2026

Terra
Terra J.
Flagami, FL | Reviewed on Apr 09, 2026
Kimkim did an amazing job with our trip. During our trip, we had a few snags (not by them) but the team was there to help guide us during a difficult time during our trip. Once everything got corrected , we got back on track, with no worries if something else came up unexpectedly. We knew they would be there!
I will be booking my next vacation through this company and many more.
Read more

Kimkim did an amazing job with our trip. During our trip, we had a few snags (not by them) but the team was there to help guide us during a difficult time during our trip. Once everything got corrected , we got back on track, with no worries if something else came up unexpectedly. We knew they would be there!
I will be booking my next vacation through this company and many more.

Hotel Reviews
Thingholt Hotel Apartments from Center Hotels
Reykjavík

BEST STAY OF THEM ALL

Authenticity & Character
Fully equipped apartment and will definitely be top of our list when we return.
Location
Walking distance to so much of Reykjavík
Staff
Staff made a charging error. When questioned, she investigated quickly and corrected the error.
Cleanliness & Comfort
The Hill Hotel at Fludir
Fludir

Neat hotel for 2, but had a pull out oversize chair (cot) for third person. Would have preferred two double or two queen beds

Authenticity & Character
There was backdoor from the shower that went to a private patio
Location
Just outside of town and 30 minutes from Selfoss
Staff
I broke my arm earlier during the day. The hotle staff directed us to the hospital in Selfoss and put the directions in my phone
Cleanliness & Comfort
Hótel Kría
Vík

Great for a couple, but not for 3. Third bed was a cot rolled into the room

Authenticity & Character
Loved the French doors to the boardwalk
Location
Center of town
Staff
Offered to call of the Northern Lights appeared.
Cleanliness & Comfort
GREAT shower. The cot, not so great
Milk Factory
Höfn

Great room with huge windows. The loft gives extra space with privacy.

Authenticity & Character
Location
In town
Staff
Cleanliness & Comfort
Finnsstaðir Horse Ranch
Egilsstaðir

Wish we had more time at this one. Again, heated floors in Iceland just hit differently. The washer and dryer was heavenly

Authenticity & Character
I felt like I was in an old converted bunkhouse for farm hands but with a cozy touch. This felt the most like someone's summer home.
Location
Close to town
Staff
Responded to email quickly late at night to answer questions for us.
Cleanliness & Comfort
So much space. Beds were very comfortable
Hlid Cottages
Myvatn

We planned on 2 nights here but due to weather, only got to stay for 1 night AND we didn't arrive until 1 am. The staff waited on us, directed us personally to our cabin, made sure we got in and verified we were ok before leaving

Authenticity & Character
The delivery of breakfast the morning of our stay was amazing and remained our favorite breakfast fornour entire teip
Location
This cottage is on Lake Myvatn and the 2 days we're were supposed to stay wouldn't have been enough. We will return for a longer stay.
Staff
Cleanliness & Comfort
Loved the rugged atmosphere. NO TV was great. The rooms were small. The double bed room required me to climb over my husband to go to water closer during the night.
Sigló Hótel by Keahotels
Siglufjörður

Due to weather, we almost has to skip this stop. With some alterations and flexibility, we made it to Sigló and it was more than worth the trip.

Authenticity & Character
Sitting in the harbor, this hotel has loads of character
Location
In the center of a small town.
Staff
Helpful and friendly. I enjoyed especially talking with the waitress
Cleanliness & Comfort
Heated bathroom floors were spot on!
Hotel Laugarbakki
Laugarbakki

The beds here were amazing. The hosts at the desk were kind and helpful. This was our first Iceland breakfast. As a picky eater I was concerned but they had so many options for me to get a wonderful breakfast to start my journey on the ring road

Authenticity & Character
The Outside of the hotel looked worn, but it didn't take us long to figure out the upkeep must be difficult during all the storms. The inside was great. It would have been nice for our rooms to be attached to the main hotel. The weather was terrible and we had to walk outside across ice and snow.
Location
The hotel was a bit of a drive after being awake for 30 hrs. There is a restaurant about 15min down the road that was absolutely amazing.
Staff
So friendly
Cleanliness & Comfort
The shower was awesome
Activity Reviews
Solheimajokull glacier hike
Iceland

We almost canceled this event and are so glad we went. This was absolutely amazing.

Quality of Experience
Guides, Drivers and Staff
Out guide was the BEST
Crystal Blue ice cave tour
Kirkjubæjarklaustur
Quality of Experience
Guides, Drivers and Staff
Transport
Hvammsvik Hot Springs
Iceland

Great rejuvenation after a long flight.

Quality of Experience
Local specialist: Othman A

Great experience with KimKim!
Costa Rica | Mar 23 - Apr 2, 2026

Betsy
Betsy R.
Dallas, TX | Reviewed on Apr 09, 2026
I found Kimkim while looking to book a birding trip to Costa Rica. I love that they put us in touch with local experts while providing an easy-to-use planning platform. We just got back from a Costa Rica birding trip planned by Yuliana and I can say that she put together a thoughtful, well-planned out trip that delivered exactly what we were looking for - birding experiences, off-the-tourist track, ecolodges, and the feel of Costa Rica, on a limited budget. The trip included a well,... Read more

I found Kimkim while looking to book a birding trip to Costa Rica. I love that they put us in touch with local experts while providing an easy-to-use planning platform. We just got back from a Costa Rica birding trip planned by Yuliana and I can say that she put together a thoughtful, well-planned out trip that delivered exactly what we were looking for - birding experiences, off-the-tourist track, ecolodges, and the feel of Costa Rica, on a limited budget. The trip included a well, thought-out driving schedule and pre-booked birding guides along with enough free time to do some hiking or extra tours on our own if we felt like it at the time. Yuliana answered my questions that I dropped in the chat box in a timely manner. The only negative that I had was that I did not get the detailed package drop as soon as I would have liked. I think at least 2 weeks before a trip would be a better timeline than one week.

Hotel Reviews
Hotel de Montaña Suria
San Gerardo de Dota

Fantastic location at the bottom of a canyon. Hotel has nice gardens for birding. Located within walking distance of a waterfall hike and 2 km from a Quetzal nest. Food at the restaurant was good and reasonably priced. Restaurant staff was phenomenal! So nice and pleasant and always there (we hope they get to go home sometimes)! The drive in is challenging if you are not used to downshifting and mountain roads. Room was clean. Mattresses were a little worn and need flipping. Did not like that they wanted to charge an additional $10 per person to walk into their birding garden that they have onsite where they put out feeders. That should be included with the room if you are staying there. Or, just put feeders around the grounds. That would be even better.

Authenticity & Character
Nice setting. Feeders should be around the grounds instead of locked in a small area.
Location
Staff
Front desk staff was impersonal. Restaurant staff was great.
Cleanliness & Comfort
Needs new mattresses or rotate the mattresses more.
Auténtico Hotel
San José

This hotel was a good start to our trip. After a long flight, it was nice to walk the 1.8 miles into downtown to the artisan market and theatre area and only ~$6 to take Uber back after dark. The hotel room was quiet and clean and they upgraded us to two queen beds which was very nice. The breakfast was plentiful with many options and the staff was helpful and pleasant. We ate dinner in the downtown area before heading back as the options near the hotel looked limited. Overall, a nice stay.

Authenticity & Character
Cute pool situated near the breakfast area. In an urban area. Good for passing through.
Location
Walking distance to downtown. Streetside hotel, but still pretty quiet.
Staff
Very pleasant and hospitable.
Cleanliness & Comfort
Clean. AC was quiet.
Local specialist: Yuliana Valverde

An amazing trip from Porto, to Alentejo region to Lisboa
Portugal | Apr 1 - Apr 6, 2026

joyce
joyce h.
Norwood, OH | Reviewed on Apr 09, 2026
Guide Joao in Evora was amazing. He had lots of good information and we learned alot about the history of the city. We took a tour of a wine estate that was also superior. The guide there drove us around the estate, telling in detail about cork production and olive oil production, showing us the animals on the estate and capping the visit off with a wine tasting that was truly one of the nicest wine tasting I've ever participated in. We were seated outside with a gorgeous view, tasted... Read more

Guide Joao in Evora was amazing. He had lots of good information and we learned alot about the history of the city. We took a tour of a wine estate that was also superior. The guide there drove us around the estate, telling in detail about cork production and olive oil production, showing us the animals on the estate and capping the visit off with a wine tasting that was truly one of the nicest wine tasting I've ever participated in. We were seated outside with a gorgeous view, tasted numerous wines and had delicious cheeses to sample We also had a walnut tasting as the nuts are also raised in the vineyard.
OUr guide in Belem was named Rui. He had a vast store of knowledge of not only the monument, Belem tower and the Monastery but also the history of portugal and its role in Europe's wars.
Upon the advice of Coraima we drove through Arrabida Park on our way to Lisbon. The views were breathtaking. Well worth the extra time it took.
Finally our food tour was fun and educational. Our guide (can't remember her name) was great at explaining the food but also the history of the neighborhoods we were walking through.

Hotel Reviews
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal
Authenticity & Character
Location
Staff
Activity Reviews
Private Alfama Walk &  Fado Dinner Performance
Private Alfama Walk & Fado Dinner Performance
Lisbon

Driver made us late to dinner The restaurant owner sat us in a corner and didn't ignored us for the most part. We didn't eat or drink till almost 10 pm. The food was OK. I would not recommend this particular restaurant or driver.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Portuguese Food Walk
Traditional Portuguese Food Walk
Lisbon

great guide fun couple that we shared the food tour with

Quality of Experience
Guides, Drivers and Staff
From Palaces to the Edge of Europe – Sintra & Cabo da Roca
From Palaces to the Edge of Europe – Sintra & Cabo da Roca
Lisbon

The interaction between our local guide and the guide inside the Pena Palace was awkward. They had just changed the "rules" and weren't allowing the local guides to conduct the tour inside. There was obvious resentment about the change and it was a bit uncomfortable. Otherwise our guide tried very hard to accommodate us and show us everything we wanted to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Alentejo Farm and Winery Experience
Private Alentejo Farm and Winery Experience
Évora
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez

Japan- Our Dream Trip Came True
Japan | Mar 27 - Apr 5, 2026

Larry
Larry B.
Newark, NJ | Reviewed on Apr 09, 2026
From beginning to end our recent trip to Japan exceeded our expectations, Bella, our Travel Specialist, designed and coordinated our dream trip. She was extremely knowledgeable of Japan, very responsive to the myriad of questions we posed to her, professional, and very personable. She made the planning of this trip very easy. Bella coordinated all the transfers and tickets and we never felt alone in Japan. From the moment we set foot in Japan our guides Roy and Hiroshi were... Read more

From beginning to end our recent trip to Japan exceeded our expectations,

Bella, our Travel Specialist, designed and coordinated our dream trip. She was extremely knowledgeable of Japan, very responsive to the myriad of questions we posed to her, professional, and very personable. She made the planning of this trip very easy. Bella coordinated all the transfers and tickets and we never felt alone in Japan.

From the moment we set foot in Japan our guides Roy and Hiroshi were very knowledgeable of the history, culture, country, cities, and places we visited. We had many questions of what it was like to live in Japan and as well as the customs and practices of the Japanese people. They shared their knowledge and experience of their life in Japan in an easy and personable manner. We invited them to dine with us and they were superlative dinner guests. They made themselves available to us even after they dropped us off at the hotel. They watched over us to the point of assisting Larry with walking and carrying his backpack. Roy, just before our Go Kart experience in Tokyo, turned to Larry and said "Take care of Patty".

We have used Viking cruises and Viator to travel in Europe but by far KimKim provides the easiest, most immersive experience, fun, and pleasurable experience! ,

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Apr 10, 2026
Thank you so much, Larry and Patty, for your incredibly kind words — it truly means the world to me! It was such a pleasure working with you both to design your Japan journey, and I’m so grateful for the trust you placed in me and our team. I’m especially happy to hear how much you enjoyed your time with Roy and Hiroshi — they are truly dedicated, and your experience reflects exactly what we strive for: not just guiding, but genuinely taking care of every traveler. Creating a seamless,... Read more

Thank you so much, Larry and Patty, for your incredibly kind words — it truly means the world to me!

It was such a pleasure working with you both to design your Japan journey, and I’m so grateful for the trust you placed in me and our team. I’m especially happy to hear how much you enjoyed your time with Roy and Hiroshi — they are truly dedicated, and your experience reflects exactly what we strive for: not just guiding, but genuinely taking care of every traveler.

Creating a seamless, immersive, and personal journey is always our goal, and I’m so glad that came through during your trip.

Thank you again for your trust and for sharing your experience. I sincerely hope this is not the last time we work together — I would love to help plan your next adventure in Japan or beyond!

Warmest regards,
Bella

All the transportation and guide services we ...
Greece | Mar 31 - Apr 7, 2026

G
George B.
Seattle, WA | Reviewed on Apr 09, 2026
All the transportation and guide services we used were excellent. Two of the three lodgings arranged for us were perfect. Big thumbs up for Erini! Read more

All the transportation and guide services we used were excellent. Two of the three lodgings arranged for us were perfect. Big thumbs up for Erini!

Hotel Reviews
Rocca a Mare Heraklion - Handwritten Collection
Heraklion

Fantastic service and nice accommodations. The breakfast buffet was amazing, really amazing. And it started at 7:00 AM so one can get an early start on the day's adventures.

Authenticity & Character
Location
It is a walk to the center of town, but the only real downside is that the property sits right on a busy four-lane arterial. So if you wish to enjoy the outside patios to see the ocean, one has a lot of traffic noise and smells to deal with.
Staff
Cleanliness & Comfort
Domus Blanc Boutique Hotel
Chania

This place is beautiful and the guest services are exceptional. It is about a 20 minute walk into the old town, but most of it is along the shore so not unpleasant and not difficult. The food was very good, my only comment is that I prefer a breakfast buffet rather than an ala carte service. But having said that, what they did offer was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eirini Tzoka

Amazing itinerary! Michelle was professional ...
New Zealand | Mar 11 - Mar 26, 2026

Bob
Bob C.
Miami, FL | Reviewed on Apr 09, 2026

Amazing itinerary! Michelle was professional and always customer-focused. Highly recommended.

Local specialist: Michelle Srzich

Our family of four (two adults, two kids ages...
Costa Rica | Apr 1 - Apr 8, 2026

Walt
Walt I.
Ashburn, VA | Reviewed on Apr 09, 2026
Our family of four (two adults, two kids ages 11 and 12) just returned from an 8-day trip to Costa Rica — our first time — and it was incredible. Elena, Nancy & Adrian at Serendipity Adventures planned everything: airports transfers, two fantastic properties (Arenal Springs Resort and Hotel La Mariposa), and a full slate of daily adventures across Arenal/La Fortuna and Manuel Antonio. The itinerary was perfectly paced. We hiked Arenal Volcano and the La Fortuna Waterfall and walked the... Read more

Our family of four (two adults, two kids ages 11 and 12) just returned from an 8-day trip to Costa Rica — our first time — and it was incredible. Elena, Nancy & Adrian at Serendipity Adventures planned everything: airports transfers, two fantastic properties (Arenal Springs Resort and Hotel La Mariposa), and a full slate of daily adventures across Arenal/La Fortuna and Manuel Antonio.

The itinerary was perfectly paced. We hiked Arenal Volcano and the La Fortuna Waterfall and walked the hanging bridges above the rainforest canopy with our excellent and personable guide Mariano, we went whitewater rafting on the Sarapiquí River (Flow Trips was great!), flew through the trees on Sky Adventures zip lines, explored Manuel Antonio National Park with a guide (big shoutout to Soccio and his son/CR's next best guide, Luther, from Endemic Birds), and wrapped up with a catamaran cruise. Every activity was age-appropriate and kept the whole family engaged. All pickups, transfers, and logistics were handled seamlessly — we never had to figure anything out on our own.

There was one minor hiccup on our first full day where a miscommunication about pickup time caused us to miss an excursion, but Elena and Adrian jumped on it immediately and made adjustments to make it right. That was the only issue across the entire trip, and how they handled it actually reinforced our confidence in them.

If you're considering Costa Rica and don't want to deal with the stress of coordinating everything yourself, I'd highly recommend Serendipity Adventures. Elena was responsive, knowledgeable, enthusiastic, and clearly knows the country inside and out. We'd book with them again without hesitation.

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

I've rated everything else about our Costa Rica trip very highly because we had a truly amazing trip overall. Hotel La Mariposa was beautiful -- it has the best panoramic views around -- and, truly, our room was perfectly nice and we had no major issues. I want to give credit to 99% of the staff for being friendly, helpful, and housekeeping was excellent. But, overall, the hotel sure is leaning heavily on that stunning view... The restaurant in particular needs improvement. At the same desk where I made our dinner reservation for our grand finale-- our last dinner of the trip, to be had watching the exquisite sunset over the ocean, when we showed up to that desk at said reservation's time, they treated us as though WE had made some mistake when the reservation was missing from their paperwork. Begrudgingly, it seemed, they sat us despite our "missing" reservation-- but behind other tables and poles, blocking that sunset view. Unfulfilled promises of homemade bread. Drinks stamped with past expiration dates. Cold entrees. Inattentive service. Bland meals. Bland welcome drinks. The pool is illuminated at night, neat... but what's with the strobe effect?! (Read the room, this isn't a rave crowd.) Our shower had weak water pressure, low temperatures, and gross mold and mildew all over the caulking. I know these are all nitpicks, but they're so easy to solve that it was frustrating. It just felt like they're depending on that stunning view to make up for mediocrity elsewhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

The FOOD!!!! But, also, everything else. Well done everyone who works at the resort. The views, the hot springs, gardens, wildlife, friendly faces, yummy food, helpful coordination, all of it. We loved the animals made from blankets by housekeeping =) 10/10 would recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Apr 09, 2026
Hola Irby, Thank you so much for sharing such a thoughtful and detailed review ⭐⭐⭐⭐⭐ !
We are absolutely delighted to hear that your family’s first trip to Costa Rica was such an incredible experience.
It was truly our pleasure to plan your 8-day adventure. Knowing that you enjoyed your stays at Arenal Springs Resort and Hotel La Mariposa, as well as the exciting activities in Arenal/La Fortuna and Manuel Antonio, means the world to us. Your kind words about Mariano, Soccio, Luther, and... Read more

Hola Irby,

Thank you so much for sharing such a thoughtful and detailed review ⭐⭐⭐⭐⭐ !
We are absolutely delighted to hear that your family’s first trip to Costa Rica was such an incredible experience.

It was truly our pleasure to plan your 8-day adventure. Knowing that you enjoyed your stays at Arenal Springs Resort and Hotel La Mariposa, as well as the exciting activities in Arenal/La Fortuna and Manuel Antonio, means the world to us. Your kind words about Mariano, Soccio, Luther, and the exceptional service provided by Flow Trips and Endemic Birds will surely be shared with them—they will be thrilled to receive your recognition.

We are especially grateful for your understanding regarding the minor hiccup on your first full day. Providing prompt solutions and ensuring your satisfaction is always our priority, and we are pleased that our response reinforced your confidence in our team.

Thank you for highlighting the efforts of Nancy, Adrian, and the entire Serendipity Adventures team. Your recommendation is the highest compliment we could receive. It brings us great joy to know that every detail—from logistics to age-appropriate adventures—contributed to a seamless and memorable family vacation.

We would be honored to assist you again on your next journey to Costa Rica. Until then, we wish you and your family many more wonderful adventures together.

Warmest regards, Pura Vida!

Elena Mora
Serendipity Adventures Costa Rica 🦥🌋🦋🐒

The most incredible adventure of our lives!
South Korea | Apr 1 - Apr 6, 2026

Jason
Jason B.
Canada | Reviewed on Apr 09, 2026
Our week in Seoul was more than we ever could have imagined. Prior to our trip, we had lots of questions and Jessica answered every question thoroughly and completely. From the moment we arrived at the airport, we were picked up and driven to our hotel which was perfect! It was so nice and perfectly located to everything we could want or need. Our private guide, Hera Kim, picked us up on our first day and we were off and running. Gyeongbokgung Palace and hanbok rental was our first adventure... Read more

Our week in Seoul was more than we ever could have imagined. Prior to our trip, we had lots of questions and Jessica answered every question thoroughly and completely. From the moment we arrived at the airport, we were picked up and driven to our hotel which was perfect! It was so nice and perfectly located to everything we could want or need. Our private guide, Hera Kim, picked us up on our first day and we were off and running. Gyeongbokgung Palace and hanbok rental was our first adventure and she guided us through and explained the history behind it all. Everything we did and everywhere we went, she gave us detailed information and descriptions. I felt super comfortable with her and we became good friends! Also, our private cooking class with Yum2Lab, Esda, was incredible. We were lucky enough to be in the class by ourselves so she gave us her undivided attention and we learned so much. The meal we prepared was delicious and she explained everything and was so sweet and friendly.

If we ever return to Seoul, we will definitely go through kimkim again and request the services of Hera. She was absolutely incredible! She took all the pictures we could have asked for without having to ask! Our day at the DMZ was amazing. Although fast paced and busy, we could not have navigated that without her. We learned so much from her and hope anyone who visits Seoul can have someone like her to guide them through. It's always a challenge traveling to a foreign place but she made us feel right at home and like a great friend!

Hotel Review
Stanford Hotel Myeongdong

We enjoyed the hotel very much. The staff was super helpful and friendly. We spent a little time in the hotel bar and the lovely young lady who waited on us both times was incredible. So sweet and friendly!

Authenticity & Character
Location
Perfect location! Steps away from anything you could wish for!
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Korean DMZ and Hongdae Shopping Street Tour
Full Day Korean DMZ and Hongdae Shopping Street Tour
Seoul

Hera Kim gave us a quick history recap before we left and was right by our side for the entire day. We could not have done it without her help!

Seoul City Tour with Cherry Blossom Spots: Yeouido Park and Namsan
Seoul City Tour with Cherry Blossom Spots: Yeouido Park and Namsan
Seoul

The day was perfect! Thanks to our guide, Hera Kim!

Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

We

Quality of Experience
Food
It was delicious! We ate all of it!! Definitely the best meal of the entire trip!
Guides, Drivers and Staff
Esda was incredible. We took taxi and he was a little hard to communicate with and had trouble finding the place but we eventually made it.
Transport
It was a bit confusing trying to get to the location. We were not aware that we had to arrange our travel on our own. The hotel called the taxi for us but the driver had some trouble locating the address. Thankfully, our cooking instructor was waiting for us and even called to make sure we were coming.
Local specialist: Jessica Wang

Doris is an excellent in-country guide for Vietnam
Vietnam | Mar 18 - Apr 2, 2026

haddon
haddon c.
Dallas, TX | Reviewed on Apr 09, 2026
We started working with Doris over a year before our trip and had to postpone until March 2026 due to family illness. Doris told us no-problem and picked up our trip planning as soon as we were able to travel - and she did a FANTASTIC job for us! Our trip was very active with many different cities, flights, hotels, and activities - everything was flawlessly organized. Using an in-country expert makes a huge difference as we wouldn't have had the expertise or contacts to organize the trip. Our... Read more

We started working with Doris over a year before our trip and had to postpone until March 2026 due to family illness. Doris told us no-problem and picked up our trip planning as soon as we were able to travel - and she did a FANTASTIC job for us! Our trip was very active with many different cities, flights, hotels, and activities - everything was flawlessly organized. Using an in-country expert makes a huge difference as we wouldn't have had the expertise or contacts to organize the trip. Our hotels, while not chain's known to us were all very nice - much cleaner and more luxurious than an average US Marriottt. The food was equally high quality and the service outstanding - warm and welcoming. Our tour guides - 3 of them during the trip - were all knowledgeable and eager to assist us and to showcase their home region. Transportation was easy with a dedicated driver in clean and safe vehicles always available to maneuver chaotic streets carefully and calmly. It's really nice to come off a 14-hour flight and have someone with a sign waiting for you to help with your bags and take you to your hotel! Overall, I can't say enough good things about Doris and about KimKim. I highly recommend both!

Hotel Reviews
La Siesta Hoi An Resort & Spa

Very nice rooms and good location. Close enough to walk into town but not right in the middle of the madness.

Pilgrimage Village Hue
Hue

Clean beautiful rooms in a resort environment. Pool area was quite busy but overall experience was very nice.

Emperor Cruises Halong
Ha Long Bay

very nice room. we would have liked to "cruise" more as we were mostly anchored in the bay but overall enjoyed it very much. Food and service were excellent.

Peridot Grand Luxury Boutique Hotel
Hanoi

Cool hotel in a chaotic part of Hanoi. Near train street. Very clean with great service and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Doris Bui

My every request was met and every wish that ...
Morocco | Apr 4 - Apr 8, 2026

G
Gail M.
Dallas, TX | Reviewed on Apr 09, 2026
My every request was met and every wish that I had while in Fes, was fulfilled. What more can I say. Great job with the communication. Wonderful accommodations. Safe and informative (and accommodating) guide. I would definitely contact Hassan and KimKim for my future travel in that part of the world. Read more

My every request was met and every wish that I had while in Fes, was fulfilled. What more can I say. Great job with the communication. Wonderful accommodations. Safe and informative (and accommodating) guide. I would definitely contact Hassan and KimKim for my future travel in that part of the world.

Hotel Review
Riad Farouzi Fes
Fes

The Riad is beautiful. The staff are accommodating and extremely polite. Ibram is the best!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fes walking guided tour : No drive
Fes walking guided tour : No drive
Fes

Mind blowing! The history .. the architecture. The people and their skill. All was made possible and enjoyable for me. My guide, Ayoub listened to what was of interest to me and surprised me often with getting to experience it all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pottery & Mosaïc workshop
Pottery & Mosaïc workshop
Morocco

It was even more than I ever dreamed it could be. I had been fascinated with zellige for many many years and saw a video that convinced me that I had to go. I almost cried when I saw it. I cried later watching the video and I may even cry now as the memory of it all has resurfaced as I write this. These are tears of joy! Thank you to all who made it possible for me to do this.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Apr 09, 2026

Thank you so much for sharing your experience. It means a lot to hear that every part of your time in Fes—from the accommodations to the guiding—met your expectations. We’d be honored to help you plan your next adventure in Morocco.
Hassan

A really incredible trip and very well organi...
Nepal | Apr 2 - Apr 8, 2026

M
Martin M.
Hong Kong SAR China | Reviewed on Apr 09, 2026

A really incredible trip and very well organised by Sangita and team. They were very attentive at all times and the guide and porter were good company on our 3 day hike. I would definitely like to work with them again on our next trip to a rap, which hopefully won’t be too far in the future.

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Apr 09, 2026

Dear Martin,

Thank you for taking time for your wonderful review. It truly means a lot to us to know that you had such great travel experience in Nepal with us.

We look forward to welcoming you and your friends/ family to Nepal for more unforgettable adventures. Cheers to this beautiful life :)

Regards
Sangita and HNB Team

I traveled to Chile for three weeks in March....
Chile | Mar 21 - Mar 25, 2026

Jungsun
Jungsun K.
Seoul | Reviewed on Apr 09, 2026
I traveled to Chile for three weeks in March. I spent the first week on Easter Island (Rapa Nui), the second in the Atacama Desert, and in the third week, three friends joined me for a trip to Patagonia. I have to say, the experience was truly exceptional—far beyond my expectations. I was constantly in awe of the breathtaking scenery and the sheer beauty of the landscapes. I was also deeply impressed by the outstanding service and attention to detail provided by the local specialists,... Read more

I traveled to Chile for three weeks in March. I spent the first week on Easter Island (Rapa Nui), the second in the Atacama Desert, and in the third week, three friends joined me for a trip to Patagonia.

I have to say, the experience was truly exceptional—far beyond my expectations. I was constantly in awe of the breathtaking scenery and the sheer beauty of the landscapes. I was also deeply impressed by the outstanding service and attention to detail provided by the local specialists, especially Lorena and Vale, as well as the local operators.

What I cherished most was the sense of being fully immersed in nature and present in each moment. I am so glad I made this journey to Chile—it was an unforgettable experience.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 09, 2026

Dear Claire,
Thank you so much for sharing your wonderful experience! I’m thrilled to hear Chile stole your heart, from Rapa Nui to the Atacama and Patagonia. It means a lot that you felt the service from me, Vale, and our local partners made it unforgettable.
Hope to welcome you back someday!
All the best,
Lorena

This trip to Mexico was amazing!
Mexico | Mar 27 - Apr 4, 2026

R
Richard W.
Glen Avon, CA | Reviewed on Apr 09, 2026
This trip to Mexico was amazing! The ruins were fascinating and the beaches and lagoons were spectacular! The staff at Rancho Encantado in Bacalar were particularly friendly and helpful. They were great at helping us get transportation when we needed it and helped us plan our day to make our son’s birthday a wonderful day! Our favorite parts of the trip were floating in the Sian Ka’an and going to see the ruins in Calakmul. Being so far out in the rainforest. Seeing monkeys swing from the... Read more

This trip to Mexico was amazing! The ruins were fascinating and the beaches and lagoons were spectacular! The staff at Rancho Encantado in Bacalar were particularly friendly and helpful. They were great at helping us get transportation when we needed it and helped us plan our day to make our son’s birthday a wonderful day!

Our favorite parts of the trip were floating in the Sian Ka’an and going to see the ruins in Calakmul. Being so far out in the rainforest. Seeing monkeys swing from the trees, and climbing up the ruins to see the amazing views from above is something we will never forget! My one critique is that a couple of the activities that we had planned on the itinerary were not what was described for us. We were put in a large group tour to Chichén itza when we were told it would just be a small group tour and it felt very rushed that whole day. Other than a couple discrepancies like that between the itinerary and what really happened, the trip went smoothly and kimkim did a great job helping us plan it. Thank you kimkim!

Local specialist: Veronica Thomas
Veronica
Veronica Thomas
Local specialist in Tulum | Replied on Apr 09, 2026
Hi Richard, Thank you so much for taking the time to share this — it really means a lot! 😊 I’m so happy to hear that you, Angie, Ava, Emmy, Michael, and Mylie had such a memorable trip. It sounds like you experienced some truly special moments — floating through Sian Ka’an Biosphere Reserve, exploring the ruins of Calakmul deep in the rainforest, and celebrating your son’s birthday in Bacalar. I’m especially glad the team at Rancho Encantado helped make that day extra special. Those jungle... Read more

Hi Richard,

Thank you so much for taking the time to share this — it really means a lot! 😊 I’m so happy to hear that you, Angie, Ava, Emmy, Michael, and Mylie had such a memorable trip.

It sounds like you experienced some truly special moments — floating through Sian Ka’an Biosphere Reserve, exploring the ruins of Calakmul deep in the rainforest, and celebrating your son’s birthday in Bacalar. I’m especially glad the team at Rancho Encantado helped make that day extra special. Those jungle moments with the monkeys and the views from the temples really are unforgettable!

I also truly appreciate you mentioning the discrepancy with the Chichén Itzá tour. Thank you for pointing that out — feedback like this helps us follow up with our partners and make sure future travelers receive exactly the experience that was planned.

It was such a pleasure helping your family plan this adventure, and I hope Mexico welcomes you all back again someday! 🌴

Warmly,
Veronica

The very best of Costa Rica!Meeting our driv...
Costa Rica | Mar 25 - Apr 2, 2026

Paul
Paul F.
Annandale, MN, USA | Reviewed on Apr 08, 2026
The very best of Costa Rica!
Meeting our driver Esteban at the airport was very convenient. He was very accommodating and friendly. He gave our group valuable advice and recommendations. The hotel in La Fortuna was very clean and within easy walking distance to the town square. Included daily breakfast was good. Kids enjoyed the pool.
All activities were awesome - the horseback riding, hike to Fortuna waterfall, chocolate tour, cooking class, Ecotermales hot springs (the best buffet dinner...
Read more

The very best of Costa Rica!
Meeting our driver Esteban at the airport was very convenient. He was very accommodating and friendly. He gave our group valuable advice and recommendations. The hotel in La Fortuna was very clean and within easy walking distance to the town square. Included daily breakfast was good. Kids enjoyed the pool.
All activities were awesome - the horseback riding, hike to Fortuna waterfall, chocolate tour, cooking class, Ecotermales hot springs (the best buffet dinner ever!), hanging bridges, zip lining, and the catamaran cruise in Tamarindo. What a great variety of experiences! Costa Rica is the best. Pura vida!

Hotel Review
Hotel Arenal Montechiari
La Fortuna

Very clean, comfortable. Friendly staff. Good breakfast included daily. Close to the town square.

Authenticity & Character
Cute individual cabins surrounded by beautiful greenery.
Location
Easy walking distance
Staff
Very friendly
Cleanliness & Comfort
Activity Reviews
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

This sailing excursion was more than I anticipated! Good drinks, great food, friendly crew.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class - Dinner
Traditional Cooking Class - Dinner
Arenal/La Fortuna

So much fun! The cooking class was well-organized. Doña Rosa and her assistant were very good with the kids by letting them take part in the preparations.

Rainforest Chocolate Tour
Rainforest Chocolate Tour
Arenal/La Fortuna

Fun and informative! Kids loved our presenter.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Guided Hanging Bridges & Aerial Tram
Arenal Guided Hanging Bridges & Aerial Tram
Arenal/La Fortuna

Very friendly and knowledgeable guide. Interesting hike.

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Very clean pools. Awesome buffet meal included.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Horseback Riding Tour
Arenal Volcano Horseback Riding Tour
Arenal/La Fortuna

Horses were well-trained trail horses. Staff were very helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde

First time in Portugal
Portugal | Mar 29 - Apr 3, 2026

Lisa
Lisa C.
Dallas, TX | Reviewed on Apr 08, 2026
Decided to go to Portugal with about a month's notice. João listened to my rambling because I was unsure about anything other than when we would arrive and depart Portugal. João patiently adjusted the plans as I added people, removed people, added requests, and changed my mind. Once our group finally arrived, we really appreciated João's daily report on what to expect and the details for the following day. João arranged for Richardo to drive us from Lisbon to Porto and around, and back to... Read more

Decided to go to Portugal with about a month's notice. João listened to my rambling because I was unsure about anything other than when we would arrive and depart Portugal. João patiently adjusted the plans as I added people, removed people, added requests, and changed my mind. Once our group finally arrived, we really appreciated João's daily report on what to expect and the details for the following day. João arranged for Richardo to drive us from Lisbon to Porto and around, and back to Lisbon. Ricardo was a wonderful driver and guide over the few days we spent with him. Ricardo was so kind and made many wonderful suggestions. We also spent time with Carlos as we toured from Lisbon to Sintra to Oeiras. My husband, who always sits in the front passenger seat, really enjoyed the discussion and the perspective on Portugal's history and current events. Carlos made food recommendations that were spot on. We also spent most of one day on a walking tour with Claudia. We loved learning about a day in the life of the average Portuguese living in the capital city, surrounded by so much history and beautiful structures. We laughed so much with Claudia as her sense of humor aligned perfectly with ours. Everyone with Kimkim proudly shared their beloved hometowns and country with our group, making our time in Portugal feel like more than just a spur-of-the-moment getaway. I highly recommend and trust Kimkim to make all of our trip arrangements in the future, including when we, one day, return to Portugal.

Activity Reviews
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

The food was delicious. The performance was moving. The venue was incredible. I would have liked the venue to provide some history of the establishment, the performance, and the artist, as well as a timeline of the evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dropped us off at the front door
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
The Essence of Douro - A River, Wine, and Gastronomy Experience with a Private Driver
Portugal

Everyone loved the drive, the boat ride, and the lunch at the winery.

Quality of Experience
Guides, Drivers and Staff
Ricardo was amazing
Transport
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata
Lisbon
Quality of Experience
Guides, Drivers and Staff
Claudia was amazing
Transport
We walked and rode the public elevators.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Apr 09, 2026

Hey Lisa! Thank you so much for your kind words, it truly means a lot. It was wonderful helping you shape this trip and getting to know your group along the way. I am so glad you enjoyed your time with Ricardo, Carlos, and Claudia, they will be very happy to hear this. We would love to welcome you back to Portugal anytime.
Your friend in Portugal - João

Beach and Rain forest in Costa Rica
Costa Rica | Apr 1 - Apr 7, 2026

Tina
Tina D.
Newark, NJ | Reviewed on Apr 08, 2026
We stayed in San Jose, La Fortuna, and Tamarindo. Each accommodation was exactly what I was looking for, it had local flare but enough accommodations and food choices for my children. I saw lots of wildlife, had great guides, the transports were on time and friendly, everything was as I expected. The kimkim team was very easy to work with and had great recommendations to guide me to what I wanted. It was a great planning experience with Kat in particular, she revised our plan like 6 times... Read more

We stayed in San Jose, La Fortuna, and Tamarindo. Each accommodation was exactly what I was looking for, it had local flare but enough accommodations and food choices for my children. I saw lots of wildlife, had great guides, the transports were on time and friendly, everything was as I expected. The kimkim team was very easy to work with and had great recommendations to guide me to what I wanted. It was a great planning experience with Kat in particular, she revised our plan like 6 times until it was exactly what I wanted!

Hotel Reviews
Hotel Pasatiempo
Tamarindo

My favorite of where we stayed. The atmosphere was amazing with little wooden walk ways through a huge mango tree and other local foliage. A large teekee hut that had a meeger bar and breakfast/snack spot. The pool was clean and warm. And every morning a whole family of howler monkeys visited the mango tree to feast. The next day a family of iguanas visited the pool to sun and get a drink. The service for onsite drinks and food was kindof like if you want something-go find someone and they’ll make it for you. Which worked well enough for us, we had a pitcher of margheritas one night and my husband enjoyed some cervesas by the pool. But most of the time you just walk down the street and choose from one of the many local spots in town. The beach was 5 mins away and beautiful, warm and eclectic. Definitely an experience I’ll never forget!

Authenticity & Character
Can’t say enough about the character, loved it!
Location
5 mins to beach and right I. The middle of Tamarindo accessible to everything
Staff
Cleanliness & Comfort
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

I loved it! The hot springs were amazing, the pool was clean and warm, the atmosphere was like out of a movie-so much flora and fauna. Rooms were clean, I didn’t see one bug, not sure how they managed that in the middle of a rain forest! I woke up to howler monkey calls and even spotted them. In the trees one day. The breakfast buffet wasn’t over indulgent but had an array of things to choose from and local food which I loved and always a little something for my picky American daughters. Cheese, fruit, fresh breads and pastries, rice platter, local sausage, omelet station, cereal and even pancakes one day. If you are expecting a 5star luxury hotel this isn’t for you-you’ll have to pay more for that and sacrifice authenticity. But if you want to see Costa Rica, be immersed in the wild life and be comfortable and clean doing it this is the place for you! Only thing I didn’t like about it was the distance from the airport. The 4 hour drive was long and windy.

Authenticity & Character
It’s like being in the rain forest but clean and safe!
Location
15 mins from the waterfall and hanging bridges. Loved it. Even in walking distance to a coffee shop. There is nothing else to walk to though if you are looking for that.
Staff
Some of the staff were very friendly and talkative, some just did their job. The front staff doesn’t seem to be too informed about excursions and how to guide on them but we had them mostly arranged beforehand anyway. My husband did the onsite zip line and the front staff did not instruct them well on what to do so they almost missed the outing with the group.
Cleanliness & Comfort
Clean and comfortable. Air conditioning worked great and water was clean.
Hotel Presidente
San José

I gave it five stars because it was exactly what I expected. Local authenticity but great clean accommodations at a fair price. Staff was knowledgeable and helpful enough and it was right in the center of town near shops, restaurants and city parks. Loved our stay there!

Authenticity & Character
You can tell it is not made, maintained or staffed by a large chain hotel.
Location
As above
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

Review: Exceptional Service with One Major Lo...
India | Mar 24 - Mar 31, 2026

Melanie
Melanie H.
Germany | Reviewed on Apr 08, 2026
Review: Exceptional Service with One Major Location Flaw
I recently completed a trip to India organized through kimkim, and I wanted to share my feedback on the experience.
The Highlights: Transport, Guides, and Dharamshala
Overall, the logistics were excellent. The midday pickups and the long-distance transfers—including the drive to the Taj Mahal in Agra—were very comfortable and well-managed. The guides were professional and friendly throughout the journey.
However, I want to give... Read more

Review: Exceptional Service with One Major Location Flaw
I recently completed a trip to India organized through kimkim, and I wanted to share my feedback on the experience.

The Highlights: Transport, Guides, and Dharamshala
Overall, the logistics were excellent. The midday pickups and the long-distance transfers—including the drive to the Taj Mahal in Agra—were very comfortable and well-managed. The guides were professional and friendly throughout the journey.

However, I want to give a special mention to the team in Dharamshala. The taxi driver and the guide, both named Sono, there truly went above and beyond. Their efforts to ensure I was comfortable exceeded all expectations. Not only were they incredibly competent, but they were also genuinely kind and attentive. They made that part of the trip unforgettable.

The Accommodations
The hotel in Dharamshala was fantastic—it had a beautiful atmosphere and a stunning view. I felt completely at home there.

Regarding the hotel in Delhi, the property itself was good in terms of facilities and breakfast. However, the location was a major issue. After an exhausting 18-hour journey, I was checked into a hotel on a main road in an area that felt very unsafe for a solo Western woman to walk around. There was no possibility of stepping out for a meal or a short walk. I felt "locked in." There are many wonderful areas in Delhi where a tourist can safely walk around, and I was disappointed that such an inconvenient location was chosen for my arrival.

Breakfast and Planning
One point of frustration was the breakfast logic. Although it was discussed otherwise, I missed breakfast for two days because of early departures (e.g., leaving for Agra at 6:00 AM). Instead of being provided with a lunch box—which is standard practice in many other countries like Turkey, Egypt, etc., I was told we would "stop on the way," where I then had to pay for my own meal. I expected better coordination regarding included meals during early excursions.

Final Verdict
The human element of this trip—the guides and drivers—was a 10/10, especially in Dharamshala. If the company improves its hotel selection in Delhi regarding safety and walkability, and fixes the "breakfast box" logistics, it would be a perfect service.

Hotel Reviews
Surya Mcleod, Mcleodganj,

The Experience My stay in Dharamshala was wonderful. The room was absolutely beautiful and very tastefully decorated. What truly took my breath away was the fantastic view of the nature surrounding the hotel—it was truly amazing and made me feel completely at ease. I felt very comfortable and at home throughout my stay.

Authenticity & Character
The hotel is very well-located, providing a peaceful atmosphere while still being accessible. It was the perfect place to relax.
Location
What truly took my breath away was the fantastic view of the nature surrounding the hotel—it was truly amazing and made me feel completely at ease
Staff
Service and Dining The staff were incredibly friendly and welcoming. I also want to highlight the breakfast, which was excellent. There was a very generous variety of options, and everything was delicious and high quality. The Location The hotel is very well-located, providing a peaceful atmosphere while still being accessible. It was the perfect place to relax.
Cleanliness & Comfort
Beautiful room and breathtaking views – a wonderful stay The Room and View The room was absolutely beautiful and very tastefully furnished. I felt incredibly comfortable there. The highlight was definitely the fantastic view of the nature; it was breathtaking and created such a peaceful atmosphere. Service and Breakfast The staff were exceptionally friendly and helpful. I was also very impressed with the breakfast—it was a huge spread with a great variety of delicious options. It was a perfect start to each day. The Bathroom (Areas for Improvement) The only real downside was the bathroom. It didn't quite match the high standard of the rest of the hotel. Some of the fixtures were broken, and the toilet was very low, which made it a bit uncomfortable to use. Overall, the bathroom lacked the comfort and quality that was so evident in the living area and the rest of the property. Conclusion The hotel is very well-located and offers great hospitality. If the bathrooms were updated to match the beautiful rooms, it would be a 10/10 experience!
Deventure Sarovar Portico

Here is a review for the Delhi hotel: Great facilities and staff, but a difficult location for solo travelers Rating: 3/5 stars (Recommended for the interior, not the location) Pros: Amenities: The hotel itself is well-maintained. The rooms are well-equipped, and the overall decor and facilities are of a high standard. Breakfast Quality: When I was able to eat there, the breakfast was excellent with a good variety of options. Cons: Location: This was the biggest drawback. The hotel is situated on a busy main road in an area that does not feel suitable for tourists. After an 18-hour journey, I wanted to be able to walk around or find a local spot to eat, but it felt unsafe and inaccessible for a solo Western woman. I felt "locked in" and unable to explore the neighborhood at all. Logistics/Service: I was disappointed by the lack of flexibility regarding early departures. Despite leaving at 6:00 AM for excursions, the hotel did not provide a packed breakfast or a lunch box. In my experience traveling to other countries, this is standard service. Having to buy my own breakfast on the road because the hotel couldn't provide a box was quite frustrating. Final Thought: If you only need a place to sleep and will be picked up at the door by a driver, the hotel is very nice. However, if you value walkability and a safe-feeling neighborhood to explore on foot, I would recommend looking elsewhere.

Authenticity & Character
Great facilities and staff
Location
Location: This was the biggest drawback. The hotel is situated on a busy main road in an area that does not feel suitable for tourists. After an 18-hour journey, I wanted to be able to walk around or find a local spot to eat, but it felt unsafe and inaccessible for a solo Western woman. I felt "locked in" and unable to explore the neighborhood at all.
Staff
Great facilities and staff
Cleanliness & Comfort
The hotel’s interior and room amenities were excellent. The bathroom was perfectly fine—clean, modern, and everything functioned well. The room itself was very well-equipped and comfortable. However, I found the mattress to be far too soft. While bed preference is subjective, it was quite difficult for me as I have back issues and require more support.
Activity Reviews
Arrival Dharamshala and transfer to Mcleodganj
Dharamshala
Quality of Experience
Guides, Drivers and Staff
Transport
Half-day tour of New Delhi and visit Humayun’s Tomb, a UNESCO World Heritage Site
Half-day tour of New Delhi and visit Humayun’s Tomb, a UNESCO World Heritage Site
India

Last Day in Delhi I am unable to provide a review for my final day in Delhi because I never got to experience it. My flight from Dharamshala back to Delhi was canceled without a replacement. As a result, I had to be driven four hours to a different airport and did not arrive back at the hotel until very late in the afternoon. Because of these travel complications, I had no time left to see any of the city before my departure. It was a shame to miss out on the final part of the itinerary due to these logistical issues.

Free Day to visit The Monasteries
Free Day to visit The Monasteries
Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to BhagSunag Temple and Waterfall
Visit to BhagSunag Temple and Waterfall
Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Agra
Day trip to Agra
India

The Drive & Logistics The trip to the Taj Mahal was a comfortable drive, and the transportation was high quality as usual. However, the start of the day was frustrating. After an 18-hour journey from Germany and arriving late the previous afternoon, I had to leave at 6:00 AM without any breakfast. Even though it was planned differently, no breakfast box was provided. The Experience at the Monument The Taj Mahal itself is beautiful, but the experience was a bit exhausting. I was approached constantly by people wanting to take photos. While I am perfectly capable of saying "no" myself, after the 100th time, it becomes draining. I would have appreciated it if the guide had been more proactive in shielding me from these interruptions so I could enjoy the monument in peace. The Food Situation I want to clarify that I handle heat and spicy Indian food very well—I ate street food in Dharamshala with no issues at all. In Delhi, I was told I should eat at the hotel because the food "outside" is too spicy, yet the restaurant I was taken to after the Taj Mahal served food that was nearly inedible due to the spice level. It felt like a test rather than a meal. I prefer to choose where I eat myself, as I know my own limits best. Final Thoughts While it was a nice excursion and a comfortable trip, it simply did not compare to the magic of Dharamshala. It was a good experience to see the Taj Mahal, but the logistical hiccups and the food situation made it less than perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Kora Walk- Visit to Dalai Lama Temple
Kora Walk- Visit to Dalai Lama Temple
Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience
Guides, Drivers and Staff
Transport
Dharamshala/McLeod Ganj Sightseeing!
Dharamshala/McLeod Ganj Sightseeing!
Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience
Guides, Drivers and Staff
They were amazing
Transport
Comfortable ,clean car with climatic.
Free Time in Delhi
Free Time in Delhi
India

Feedback on "Free Time": Regarding my free time in Delhi, it was unfortunately impossible to utilize or enjoy. Due to the hotel's location, I felt completely restricted. The hotel was situated directly on a chaotic and dirty main road with no sidewalks or pedestrian access. Stepping out meant being immediately in the middle of heavy traffic and pollution, which was an absolute imposition. As a result, I could not leave the hotel at all during my free time. I had hoped to explore the local area or walk to a nearby restaurant, but the surroundings were not suitable or safe for a solo tourist to walk around. I ended up spending my entire free time confined to the hotel. I have since learned that there are many beautiful hotel complexes, especially near the airport or in other districts, that offer safe green spaces and walkable surroundings. I am very disappointed that I was placed in an area that made it impossible to experience the city during my downtime. It felt like a missed opportunity to see Delhi.

Quality of Experience
Guides, Drivers and Staff
The transportation throughout the trip was excellent and very professional. The cars provided were modern, high-quality, and equipped with great air conditioning, which made the long drives very comfortable. It was also very important to me that there was always fresh water available in the car. The drivers were wonderful and very respectful of my space; when I was tired and wanted to sleep, they let me rest in peace instead of making forced conversation. I want to give a special mention to my team in Dharamshala—my driver and my guide, both named Sonu. They were absolutely fantastic, incredibly friendly, and went out of their way to accommodate all my wishes. They gave me brilliant tips for my free day, and their competence and kindness truly exceeded all my expectations.
Transport
Regarding the transport, every effort was made to get me from A to B in total comfort. I was very impressed and truly enjoyed the experience
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Apr 09, 2026
Dear Melanie,
Thank you very much for your detailed and honest feedback—we truly appreciate you taking the time to share it.
We’re delighted to hear that you had such a wonderful experience overall, especially in Dharamshala, and we will certainly pass on your kind words to the team. At the same time, we sincerely apologize for the issues you faced in Delhi, particularly regarding the hotel location and breakfast arrangements on early mornings. Your concerns are completely valid, and we are... Read more

Dear Melanie,
Thank you very much for your detailed and honest feedback—we truly appreciate you taking the time to share it.

We’re delighted to hear that you had such a wonderful experience overall, especially in Dharamshala, and we will certainly pass on your kind words to the team.

At the same time, we sincerely apologize for the issues you faced in Delhi, particularly regarding the hotel location and breakfast arrangements on early mornings. Your concerns are completely valid, and we are already reviewing these aspects internally to ensure a better experience for future travelers.

Thank you again for your valuable insights—they help us improve. We hope to welcome you back to India in the future for an even smoother and more enjoyable journey.

Warm regards,
Ravi

Twice as Good: Another Seamless Family Adventure
Japan | Mar 18 - Apr 1, 2026

Roanne
Roanne A.
Los Angeles, CA | Reviewed on Apr 08, 2026

This is my second time using the KimKim service for my family vacation. Cannon was very responsive to all our questions and had provided many activities and planned free days where the whole family was able to enjoy. We really liked the hotels picked and convenience of locations for all of them. The itinerary went very smooth and fell in love with the country. I definitely would love to visit again.

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Apr 08, 2026
Dear Roanne 🙇‍♂️, Thank you so much for your kind words—and for trusting me again with your family vacation. It truly means a lot to me. I really enjoyed planning this trip for you, and I’m so happy to hear that everything went smoothly and that your family had such a wonderful time together. Knowing that you loved the hotels and enjoyed both the activities and free time is exactly what I was hoping for when designing your itinerary. It honestly makes me so happy to hear that you fell in... Read more

Dear Roanne 🙇‍♂️,

Thank you so much for your kind words—and for trusting me again with your family vacation. It truly means a lot to me.

I really enjoyed planning this trip for you, and I’m so happy to hear that everything went smoothly and that your family had such a wonderful time together. Knowing that you loved the hotels and enjoyed both the activities and free time is exactly what I was hoping for when designing your itinerary.

It honestly makes me so happy to hear that you fell in love with the country—that’s the best feedback I could ask for.

I hope I’ll have the pleasure of helping you again on your next trip to Japan. 😊

Warm regards,
Cannon

Our driver/guide was very professional, helpf...
Ireland | Mar 27 - Apr 3, 2026

P
Peter H.
Chicago, IL | Reviewed on Apr 08, 2026

Our driver/guide was very professional, helpful and friendly. He helped make the trip great.

Local specialist: Dean Garrison

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.