Kimkim Trip Reviews

4.8
Based on 21,453 ratings
Read 21,453 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Iceland with friends
Iceland | Jul 21 - Jul 29, 2026

G
Gwendolyn W.
Newark, NJ | Reviewed on Aug 06, 2026
The trip was well organized and we enjoyed the variety of sights we got to see. Read more

The trip was well organized and we enjoyed the variety of sights we got to see.

Hotel Reviews
Hotel Vos
Hella

Great location for views. The sky seemed to go on forever. The staff was very kind. The restaurant was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

Great location and the restaurant was very good. The rooms allowed for a great view and we were treated to a beautiful sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

Room was fine but breakfast was lacking. The coffee was horrible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur

Great location and easy parking. Breadfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

This was a very enjoyable walk even in the rain. You walk on a boardwalk and then over rocks. Very interesting sights along the way.

Quality of Experience
Friðheimar Tomato Farm Visit & Restaurant
Friðheimar Tomato Farm Visit & Restaurant
Iceland

We had lunch in the restaurant. The food was great and the atmosphere was a fun experience.

Stórhöfði Puffin Lookout – The Best Place to See Puffins in Iceland
Stórhöfði Puffin Lookout – The Best Place to See Puffins in Iceland
Westman Islands
Quality of Experience
Vatnshellir Lava Cave Experience
Vatnshellir Lava Cave Experience
Snæfellsnes Peninsula

Unique experience. Very interesting.

Quality of Experience
Guides, Drivers and Staff
Gullfoss Waterfall
Gullfoss Waterfall
Iceland

Great waterfall to view from top and bottom.

Quality of Experience
Explore Heimaey - Vestmannaeyjar's Biggest and Only Habited Island
Explore Heimaey - Vestmannaeyjar's Biggest and Only Habited Island
Westman Islands

This was fabulous. We had a beautiful sunny day to sit and watch the puffins flying in and out over the water. We also enjoyed the volcano museum. We had a great lunch at GOTT.

Quality of Experience
Fjaðrárgljúfur Canyon
Fjaðrárgljúfur Canyon
Iceland

Very nice walk and beautiful views.

Quality of Experience
Different views.
Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

The zodiac boat ride in the lagoon was cancelled due to extreme wind conditions. We loved Diamond Beach. It was very different from what we are used to and the floating icebergs were beautiful. We also saw a sea lion!

Kirkjufellsfoss
Kirkjufellsfoss
Iceland

It was very rainy and windy when we got there. The view was still great since it was our first stop.

Quality of Experience
Local specialist: Noga Heyman

A wonderful experience!
Iceland | Jul 26 - Aug 4, 2026

Lisa
Lisa D.
Hershey, PA, USA | Reviewed on Aug 05, 2026
Gummi took care of all the details of our trip and listened to what we wanted. He brought our dream trip to life and answered our many questions along the way. We are already talking about returning to explore more of this incredible island. Thank you, kimkim, and especially to Gummi. Read more

Gummi took care of all the details of our trip and listened to what we wanted. He brought our dream trip to life and answered our many questions along the way. We are already talking about returning to explore more of this incredible island. Thank you, kimkim, and especially to Gummi.

Hotel Reviews
Magma Hotel
Kirkjubæjarklaustur

Gorgeous location and view. Wonderful breakfast and we really enjoyed watching the birds on the lake. We saw a beautiful sunrise while staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir

Nice hotel, great restaurant ( loved the arctic char) and staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Reykjavík Saga
Reykjavík

A wonderful hotel to begin our adventure. The room was beautiful, location was great, and the breakfast was fabulous!

Authenticity & Character
The vibe of the hotel was great. Staff was helpful and friendly.
Location
Staff
Helpful with questions on our 1st night in the country.
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 06, 2026

Thank you for the kind review Lisa
I am very happy to read you had such a great time in Iceland!
Let's start planning your return haha! There's still much to do and see!
All the best
Gummi

Overall trip was incredible!Everything that ...
Spain | Jul 16 - Jul 28, 2026

Emmanuelle
Emmanuelle S.
Canada | Reviewed on Aug 05, 2026

Overall trip was incredible!
Everything that kimkim helped me with was wonderful. The only this is the shuttle from airport. They give you 1hr to show up but we all know that unboarding a big plane and going thru all the checks is at least 1.5hrs. So our private shuttle left the airport. I’m not sure how much money that was wasted on us but I was kinda sad about that part.
Thanks for all the help!!

Local specialist: Janelle Norman

Best communication with travel agents
South Africa | Jul 20 - Aug 4, 2026

Bryan
Bryan M.
Ashburn, VA | Reviewed on Aug 05, 2026
Our travel agents that were in country did a fabulous job, we had many transfers and many flights throughout three different countries and everything was planned and booked to precise excellence. Janneke and Anna Marie did an exceptional job, I could not ask anymore of them. We had the most fabulous trip throughout South Africa, Zimbabwe and Botswana. Thanks again for a wonderful trip.
PS. I would recommend them for any trip into Africa.
Read more

Our travel agents that were in country did a fabulous job, we had many transfers and many flights throughout three different countries and everything was planned and booked to precise excellence. Janneke and Anna Marie did an exceptional job, I could not ask anymore of them. We had the most fabulous trip throughout South Africa, Zimbabwe and Botswana. Thanks again for a wonderful trip.
PS. I would recommend them for any trip into Africa.

Hotel Reviews
Pioneers Lodge Victoria Falls
Victoria Falls,

The staff and landscaping around this hotel is impeccable, they have two pools that are beautiful. The restaurant in bar area is very nice, and the staff was very attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ivory Wilderness River Rock Lodge
Hoedspruit

The guide was amazing. She did a fabulous job, the staff at the lodge were very attentive, and the food was good. For being out in the middle of nowhere, there is absolutely nothing that you could want for that they didn’t have. Exceptional job.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
58 On Hume
Randburg

The place was beautiful, the food was excellent, and the staff was incredible, the room was huge

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mukuni Village Tour
Mukuni Village Tour
Victoria Falls

Talking with someone who lives in the village and lives there every day and hearing their perspective on life was really interesting, I would recommend this to anyone who wants to get off the beaten path and actually speak to a local and see how the tribes live, it’s very one on one but well worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Cape Canopy Mountain Ziplining Tour
Cape Canopy Mountain Ziplining Tour
South Africa

This was super fun, and the guides were beyond helpful, they catered to all of our needs and made sure everything was safe and in control, they helped in all aspects of the trip. The only thing I would recommend is if you’re going during the winter months make sure you bundle up because it is cold up there and we did not have enough clothing one But again their staff was great

Quality of Experience
Guides, Drivers and Staff
Transport
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Soweto Bicycle, Walking, or Tuk-Tuk Tour with Traditional Lunch in Outdoor Kitchen
Johannesburg

This is definitely something worth doing, it’s kind of off the beaten path and takes you in an area. You would never plan on going. But it was great to interact with the local people and see what really is going on. I would highly recommend this.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Janneke Van Schalkwyk

Peruvian perfection in a fantastically planned trip!
Peru | Jul 14 - Jul 23, 2026

Jessica
Jessica S.
Newark, NJ | Reviewed on Aug 05, 2026
Our trip that Jimina helped us plan was incredible, well thought out, and supported our style and pace while traveling with our child.
- We adored Blanca's food tour in Lima and learned so much from her while taking in the sights and delicious food. We truly felt like she found us the best spots and also chose locations that were welcoming to our little one.
- Wilson was our guide for Machu Picchu and he was so upbeat and spirited, filled with knowledge, and so kind and supportive.
- The...
Read more

Our trip that Jimina helped us plan was incredible, well thought out, and supported our style and pace while traveling with our child.
- We adored Blanca's food tour in Lima and learned so much from her while taking in the sights and delicious food. We truly felt like she found us the best spots and also chose locations that were welcoming to our little one.
- Wilson was our guide for Machu Picchu and he was so upbeat and spirited, filled with knowledge, and so kind and supportive.
- The pottery class in the Sacred Valley was lovely and a family favorite activity.
- Visiting the Misminay community felt special and intimate.
- Another favorite activity was Piuray Lake; Carolina was one of the kindest people we met and while boating and paddle boarding was great, the meal and sitting by the lake painting the bulls is something we all remarked how enjoyable it was. In fact, my husband and I commented how lucky we are to be traveling with a little one because we're not sure we would've done that part of the activity otherwise. At one point, our little one ran off and went back to painting her bull while we sat and talked over our meal and drinks. It was perfection!
- My daughter tells everyone that her favorite activity was the horseback riding. We are SO thankful to Javier and his guys for helping make this happen.

Above all else, we could not be more thrilled with Guido and Christian. They were both incredible!
Guido went above and beyond for us, was so knowledgeable and passionate, and truly became a friend on this journey. While everyone was incredible, I'm not sure that our experience would've been quite the same without him. He is a gem and I'd recommend him to friends and family without reservation!

Hotel Reviews
Palacio del Inka Cusco
Cusco

We traveled with our 5 year old and overall felt like this hotel did a really wonderful job making sure we were all comfortable and taken care of. The service at breakfast in the mornings wasn't consistently spectacular; perhaps, coming from Tambo del Inka, is why the breakfast spread and service fell flat (their's is far superior). The bar was wonderful and the Pisco class was fantastic. On our final night we brought down a deck of cards and ordered drinks and some food. It was the perfect, relaxed experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores
Authenticity & Character
More of a generic hotel feel. Not in a bad way, but certainly not filled with character.
Location
We felt like there were some good walkable destinations, including a great park! Neighborhood also felt safe to navigate.
Staff
No one went above and beyond but they were all very pleasant.
Cleanliness & Comfort
Tambo del Inka Luxury Collection Resort & Spa
Urubamba

This hotel and the grounds are incredible and the staff were wonderful! Brunch was an absolute highlight; the staff, food, and just how wonderfully luxurious but comfortable everything felt. We ate at Hawa once; however, unanimously agree that it would've been nice to have another option that was perhaps less stuffy and upscale. After a long day of traveling and hiking, Hawa felt like an extra task to get ready for in the evening, especially with a little one. We found several incredible restaurants in walking distance that fit that bill though!

Authenticity & Character
Location
Staff
The individuals at the front desk and front door were all so warm and helpful, the servers in the restaurant (both breakfast and at Hawa) were all quite lovely as well. The only people that seemed less than impressed to be there were the hostesses; no matter when we arrived, morning for breakfast, or evening for dinner, they pretty consistently seemed annoyed.
Cleanliness & Comfort
Local specialist: Jimena Salazar

Iceland is memorable for its incredible natural beauty, friendly people, and effective government.
Iceland | Jul 20 - Jul 29, 2026

George
George N.
Ashburn, VA | Reviewed on Aug 05, 2026
Most memorsble guide was the bus driver on volcano/puffin tour on Westman, driver of TukTuk in Reyk., and 18 yr old french farm girl who led our horse ridr at Geysir Hestar. Favorite restaurant was English Cove in Bognares. Accomodations Helgafell farm cottage and guest house on Westman and Uthlid. Every waterfall was spectacular. South Coast, Westman and Snaefellsnes Peninsula were liked better than Golden Circle cause of crowds . Favorite museums Perla and Memorial Museum on Westman.... Read more

Most memorsble guide was the bus driver on volcano/puffin tour on Westman, driver of TukTuk in Reyk., and 18 yr old french farm girl who led our horse ridr at Geysir Hestar. Favorite restaurant was English Cove in Bognares. Accomodations Helgafell farm cottage and guest house on Westman and Uthlid. Every waterfall was spectacular. South Coast, Westman and Snaefellsnes Peninsula were liked better than Golden Circle cause of crowds . Favorite museums Perla and Memorial Museum on Westman. Zodiac tour in Jokulsarlon awesome. Friedheimar unique. Krauma Baths terrific. Spectacular back road from Bognares to Stykkisholmur we discovered by making a wrong turn.

Activity Reviews
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

Well organized - safety conscious good weather helped thoughtful people

Quality of Experience
Krauma Baths
Iceland

Very pleasant - far better than Blue lagoon good conversations

Puffin and Volcano Tour
Westman Islands

Awesome tour / great guide well worth it

Guides, Drivers and Staff
Informative entertaining substantive
Transport
Comfortable
Horse Riding
Iceland

We were led by enchanting French farm girl. Riding operation was well staffed and organizrd. But the area we rode through was not particularly interesting

Quality of Experience
Guides, Drivers and Staff
Local specialist: Othman A

Swiss Family Adventure
Switzerland | Jul 26 - Aug 2, 2026

M
Manoj I.
Columbus, OH, USA | Reviewed on Aug 05, 2026
Working with Karol, Lisa, and Clemens was such a pleasure! They helped us plan an amazing 8-day trip through Switzerland, perfect for myself, my wife, and our two young kids. The planning was spot-on, and the directions they provided were crystal clear and extremely detailed. From times and which platform to show up on. They were spot on! They really took the time to chat with me about my ideas and came up with a fantastic plan that perfectly met my goals. The routes they suggested and the... Read more

Working with Karol, Lisa, and Clemens was such a pleasure! They helped us plan an amazing 8-day trip through Switzerland, perfect for myself, my wife, and our two young kids. The planning was spot-on, and the directions they provided were crystal clear and extremely detailed. From times and which platform to show up on. They were spot on! They really took the time to chat with me about my ideas and came up with a fantastic plan that perfectly met my goals. The routes they suggested and the directions for things to see were perfect. The hotel recommendations were great and perfectly located. I had some trepidation about some of the hotel recommendations, but I must admit, Clemens and team were 100% correct with their recommendations. The hotels were perfect! Lisa and team were always easy to reach with any questions we had during the trip. Without a doubt, Clemens and the team, along with Kimkim, delivered again. This was our fifth trip with Kimkim, and each time they provide us with wonderful advisors that make for unforgettable trips. I’m already looking forward to booking my next adventure with Kimkim, and more importantly, our next trip through Switzerland and Austria with Clemens and the team!

Hotel Reviews
Braunbär Hotel & Spa
wengen

Another fantastic recommendation from Clemens and the team! We absolutely loved this hotel and would happily stay here again. It was incredibly family-friendly, and our kids had a blast. The pool was a huge hit, and the arcade machine in the room was such a fun and unexpected touch. The bunk beds were another favorite—they made the stay extra special for our kids. The rooms were spacious and worked perfectly for our family of four. The views were absolutely stunning, and Wengen itself is such a charming town. The staff was welcoming, friendly, and made us feel right at home throughout our stay. The only minor drawback was that there isn't air conditioning, so it was a bit warm during our summer visit. Fortunately, the hotel provided fans, which helped make it somewhat comfortable. Overall, this was a wonderful stay, and we'd love to come back in the winter to experience Wengen in a completely different season!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lubo Self- Check-in
Luzern

This is a modern apartment-style stay where everything—from check-in to guest services—is handled online, so there isn't a traditional front desk. I was a little hesitant about that at first, but it ended up being an awesome experience. The location is fantastic—right in the heart of everything—and the restaurant/bar downstairs was a huge bonus. We enjoyed several great breakfasts and excellent coffee there, and it quickly became one of the highlights of our trip. The property has a fun, hip, and modern vibe with lots of character, which made it feel unique compared to a standard hotel. The only downside was that the A/C struggled a bit during the extreme heat we experienced, but it wasn't enough to take away from an otherwise excellent stay. A special shoutout to Clemens and the team—they absolutely knocked it out of the park with this recommendation!

Authenticity & Character
Location
very central to the old town
Staff
Cleanliness & Comfort
Zurich Marriott Hotel
Zürich

Great hotel. Large, clean, modern rooms. Great location near the river and close to the train station. Excellent breakfast buffet. Would highly recommend.

Authenticity & Character
Location
close to train station
Staff
Cleanliness & Comfort
Activity Reviews
🏙️ Private Zürich City Tour: History, Culture & Local Life
🏙️ Private Zürich City Tour: History, Culture & Local Life
Zürich

This was a fantastic tour and a great way to experience Zurich beyond the modern city center. It introduced us to the historic parts of the city and helped us appreciate Zurich's rich history in a way we definitely would have missed on our own. Without this tour, I think our impression of Zurich would have been that it was just another modern city. Instead, we came away with a much deeper understanding of the city's character, its history, and even Swiss culture as a whole. One of the best parts of the experience was having a knowledgeable local guide. It was wonderful to be able to ask questions about what it's really like to live in Zurich and Switzerland. Those personal insights made the tour feel authentic and memorable.

Quality of Experience
Guides, Drivers and Staff
Lucerne to Wengen via Interlaken + Luggage Service
Lucerne to Wengen via Interlaken + Luggage Service
Switzerland

This was an amazing travel day, and everything was perfectly arranged by Clemens and the team. The train ride was smooth, scenic, and one of the highlights of our trip. The luggage transfer service was absolutely worth it. It was so nice to relax on the train without having to worry about hauling our suitcases from place to place. We traveled with just two small backpacks, and our luggage was waiting for us when we arrived at our destination. It made the entire journey so much more enjoyable. A big thank you to Clemens for recommending this service! The boat ride on Lake Brienz was absolutely beautiful and the perfect complement to the train journey. Between the stunning scenery and the stress-free travel, this route exceeded our expectations. We would highly recommend this itinerary to anyone planning a trip to Switzerland!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein

An Absolute Dream
Peru | Jul 1 - Jul 11, 2026

Kaitlyn
Kaitlyn R.
Chicago, IL | Reviewed on Aug 05, 2026
This entire trip exceeded all of my expectations. Every tour guide was knowledgeable and kind. Our agent from KimKim made sure we had everything we needed and more. The communication, preparedness, and organization of this trip was phenomenal. 11/10!!! Read more

This entire trip exceeded all of my expectations. Every tour guide was knowledgeable and kind. Our agent from KimKim made sure we had everything we needed and more. The communication, preparedness, and organization of this trip was phenomenal. 11/10!!!

Hotel Reviews
Hotel Limade
Lima

great roof top bar, great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Regocijo
Cusco

I loved this hotel!! Great food at the restaurant for dinner / breakfast. So beautiful and so clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Valle Sagrado
Urubamba

An absolute dream stay. The stars, the spa, the restaurant. Everything was amazing.

Authenticity & Character
Location
Staff
some of the staff in the restaurant were rude
Cleanliness & Comfort
Hatun Inti Classic Machupicchu
Machu Picchu

This hotel was terrible! Mold in the bathrooms, broken glass in common areas. small rooms. loud location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Horseback Riding through Cusco Outskirts.
Horseback Riding through Cusco Outskirts.
Cusco

I loved Gabriel and his tour! Seeing the moon temple was incredible. Exceeded expectations

Quality of Experience
Guides, Drivers and Staff
Transport
Maras Salt Ponds
Maras Salt Ponds
Peru

Didn't realize this would be a mile hike, but it was great! Julio was so informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy

Memories of a Lifetime
Denmark | Jul 21 - Jul 31, 2026

Samir
Samir N.
Flagami, FL | Reviewed on Aug 05, 2026
Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city! Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more. Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees... Read more

Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city!

Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more.

Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees later at a park and he even helped teach the kids some parkour moves! I wish I remembered his name, all I know is that he is from Spain.

Bergen is a beatiful city. Maria was a great guide, made it fun even in the rain!

Kadri's team was exceptional. Quick responses. Easy set up. Everything was at our fingertips and instruction were crystal clear. I didn't have to worry about a thing!

Thank you all for a lifetime of memories!

Samir Naran

Hotel Reviews
Grand Hotel Terminus
Bergen

Service, charm, food, drink, all amazing. Boys thought we walked into Hogwarts. Not much more I can say about that!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Voss
Voss

Great location. Didn't have the same charm as the other hotels.

Authenticity & Character
Location
Staff
One front desk agent was a bit cold in her interactions
Cleanliness & Comfort
Fretheim Hotel
Flåm

Just the charm. Lobby was a great place to relax and have a drink. Staff was really friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
They accomodated 3 of us in a room (adult and 2 teenagers) and even though it was tight they somehow made it work!
Grand Hotel Oslo
Oslo

Historical elegance, great service and food and location. Concierge was great at understanding what we were looking for and guiding us to more authentic dining experiences!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Floating Sauna Experience - Flam
Private Floating Sauna Experience - Flam
Flåm

Can't skip. Even with kids. This was their favorite activity of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

Just fantastic food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Gondola Ride in Voss
Gondola Ride in Voss
Voss

Unfortunately missed this as the it closed at 4 PM

Fjord Safari by RIB
Fjord Safari by RIB
Flåm

The guide made this enjoyable. Learned so much

Quality of Experience
Guides, Drivers and Staff
Transport
The Viking Planet (Museum tickets and VR experience included)
The Viking Planet (Museum tickets and VR experience included)
Oslo

A museum that kids will actually love and want to go back to!

Quality of Experience
Guides, Drivers and Staff
Transport
 Øygarden Islets Kayaking Excursion
Øygarden Islets Kayaking Excursion
Bergen

Guide was amazing. Experience was a good work out while enjoying the amazing scenery! Oh, the apple cider, amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Past & Present City Walk
Past & Present City Walk
Bergen

Sucha beautiful city. Maria was an amazing tour guide. Weather was rough but she made it fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting in Raundal River
Whitewater Rafting in Raundal River
Voss

Fun and exhilerating! The guides know what they're doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Denmark

Everything. The transport there, the excitement of the ziplining, and then the serenity of the bike ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

Beautiful spots to visit. Guide also was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Essential Oslo Walking Tour
Essential Oslo Walking Tour
Oslo

Just a beautiful city and to learn the histoty was amazing. I wish I remembered our guides name. She was exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kadri Talvik

Amazing Bhutan holiday!
Bhutan | Jul 26 - Aug 1, 2026

C
Caitlin F.
Australia | Reviewed on Aug 05, 2026

We had the most amazing trip in Bhutan!
Everything was very well organised, we had a great mixture of temples, hiking and experiences.
Our guide and driver were both fantastic!
Would highly recommend

Local specialist: Vishal Pradhan

New to guide service
Iceland | Jul 23 - Aug 1, 2026

Rex
Rex S.
Flagami, FL | Reviewed on Aug 05, 2026
This was our first experience with a guide service. Previously we had planned our own excursions. The KimKim model is interesting and attractive: they offer a catalogue of possible activities, based on prior positive traveler experiences-- you are free to pick and choose among alternatives (or add your own). Given your interests, budget and time constraints, KimKim plans a customized trip itinerary. We found this met our needs to perfection! We found KimKim's approach to financial... Read more

This was our first experience with a guide service. Previously we had planned our own excursions. The KimKim model is interesting and attractive: they offer a catalogue of possible activities, based on prior positive traveler experiences-- you are free to pick and choose among alternatives (or add your own). Given your interests, budget and time constraints, KimKim plans a customized trip itinerary. We found this met our needs to perfection!

We found KimKim's approach to financial disclosure to be opaque and frustrating. Since we could not 'price' individual activities, it made price/value choices more difficult and frustrating. Additionally, the service was expensive. When we became too ill to travel 10 days before our trip in 2025, we had good reason to reconsider our financial frustrations--KimKim took care of everything! They cancelled all our bookings and gave us a 100% credit. This year they rebooked our trip consistent with our new travel dates.

Our 10 day trip around Iceland's 850 mile Ring Road was a total delight! Our 'virtual guide', Gudmundur (Gummi) Oli, provided us with a detailed daily itinerary including travel distance/travel time, points of interest/activities, and a recommendation of how long to spend at each location in order to keep the day manageable. Gummi's planning was so meticulous that we had very few questions, but we found him available in a matter of minutes by phone or WhatsApp and it was clear he took a keen personal interest in making sure we had a wonderful trip. We did! His dining recommendations at the end of each day resulted in some of the best meals we have had in decades of international travel!

We would highly recommend KimKim to travelers who want the freedom of an independent vacation without the burden of pre-trip research and logistics planning. Each day of whale watching, ice caving, whitewater rafting, and more unfolded without a glich! It was a vacation we will treasure for a lifetime!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 05, 2026

Thank you for the kind review Rex!
I'm so happy you had such a great time in Iceland, especially since I know it was a hard decision for you to postpone the trip to 2025, and that whitewater rafting was an important part of your experience.
I do hope you and Amy will visit us again!
Take care my friend!
All the best
Gummi

Judy was amazing and very responsive. She hel...
Japan | Jul 21 - Jul 28, 2026

J
Jordan C.
Seattle, WA | Reviewed on Aug 05, 2026

Judy was amazing and very responsive. She helped with some last minute emergency changes and was way ahead of me without needing to be asked. 100% would work with her again!

Local specialist: Judy Zhang
Judy
Judy Zhang
Local specialist in Seoul and Japan | Replied on Aug 05, 2026

Hi Jordan,
Thank you so much for your kind words! It was truly a pleasure helping you with your trip. I'm so glad everything worked out, especially with the last-minute changes. Thank you for trusting me throughout the process. I really appreciate your recommendation, and I'd be delighted to help you plan another adventure whenever you're ready.
Wishing you many more wonderful travels! 😊

Best,
Judy

Nick was very responsive and did a great job ...
Malaysia | Jul 5 - Jul 10, 2026

R
Roshni J.
San Jose, CA | Reviewed on Aug 04, 2026
Nick was very responsive and did a great job providing us with an itinerary and multiple options as we changed our dates. He landed us in solid places and we had a wonderful trip! The only bit of feedback is that it took a few days after we paid/confirmed for the final bookings to get made which made me a little nervous. Read more

Nick was very responsive and did a great job providing us with an itinerary and multiple options as we changed our dates. He landed us in solid places and we had a wonderful trip! The only bit of feedback is that it took a few days after we paid/confirmed for the final bookings to get made which made me a little nervous.

Hotel Review
MY Nature Resort
Sandakan

Wonderful place, the flying squirrel demo and tours were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Kinabalu Park Hiking
Kinabalu Park Hiking
Kundasang

Our guide was wonderful and flexible - she adjusted the plans based on our preferences. She was knowledgable and warm. We had a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nick Jansen

Great Trip to the UK!
United Kingdom | Jul 9 - Jul 25, 2026

Melanie
Melanie d.
Yellowknife, NT, Canada | Reviewed on Aug 04, 2026

Rachel and her team did an amazing job planning a trip for us. Rachel was patient and attentive to our needs. We had wonderful experiences, including a personal driver who took us through the wonderful Isle of Skye, a private sheep dog demonstration, and many memorable adventures. We would work with Rachel again in a heartbeat!

Local specialist: Rachel Long

Our favorite guide by far was Phillip. Hr was...
Germany | Jul 25 - Jul 30, 2026

amber
amber s.
West Linn, OR | Reviewed on Aug 04, 2026

Our favorite guide by far was Phillip. Hr was phenomenal

Local specialist: Sara R

Enjoyable experience from start to finish!
Namibia | Jul 4 - Jul 21, 2026

Nane
Nane M.
Belgium | Reviewed on Aug 04, 2026
From the start, we felt like we were in the most capable hands to plan our Southern Africa adventure. Through countless messages and a video call, Esther was able to design the perfect trip. She was very understanding of our wishes and desires, not only about the actual itinerary, but also to keep everything within a certain budget. It definitely gave us peace of mind to have everything booked and organized beforehand. During the trip, it was also so easy to get in contact with her. She... Read more

From the start, we felt like we were in the most capable hands to plan our Southern Africa adventure. Through countless messages and a video call, Esther was able to design the perfect trip. She was very understanding of our wishes and desires, not only about the actual itinerary, but also to keep everything within a certain budget. It definitely gave us peace of mind to have everything booked and organized beforehand. During the trip, it was also so easy to get in contact with her. She responds quickly, checks in regularly, and follows up thoroughly. Overall, it was an unforgettable and enjoyable experience, from designing the trip to actually being there. A dream-come-true trip for sure!

Hotel Reviews
Nkosi Guest Lodge
Victoria Falls

Enjoyable experience. We had a very spacious and clean room, staff was helpful and kind. Breakfast was tasty and has a good selection. The location is a little bit out of town, but easy to get a taxi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Old House
Kasane

This was an okay stay: nothing special, nothing terrible. The rooms are a little outdated, and our shower and tap water was brown. Staff seems a little uninterested, but in the end helpful. Food was okay. In conclusion: good for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thamalakane River Lodge
Maun

A very relaxing, beautiful stay. The room was spacious and clean. We had a babbler room right on the river bank, so great views too! The buffet dinner is good - quality food and variation. Breakfast was maybe a little limited/small. The staff is super helpful and accommodating. We did the Moremi game drive with them, and our guide NT was the best guide we had on the whole trip. He was incredibly kind, extremely knowledgeable and just overall a fun human to spend the day with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Grove Guesthouse
Windhoek

We were sad to be only staying one night! Such a wonderful guesthouse: great staff, good food and beautiful room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waterberg Guest Farm

Definitely the most gorgeous stay of our trip. You feel like it's just you and the Waterberg Plateau when you're in your room/chalet. You can't see anything or anyone else. We also loved the big windows to maximize the views. Staff was super attentive and kind. We did a horseback ride with Nelson - such a great guide. Not only did he give a lot of explanation about the area, he also taught us how to ride better. We had dinner at the lodge (a set menu), and it was probably one of our favorite dinners on the trip. They also were very accommodating with dietary restrictions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Resort - Etosha National Park
Etosha National Park

Not much to be excited about, except the waterhole. The rooms need renovated, the restaurant needs better chefs, and the property needs better staff. We arrived (early!) for the afternoon game drive that was booked for us, only to get told it was overbooked and we couldn't do it. All they offered was a spot on the next afternoon's game drive. It wasn't until we contacted our travel agent that they came up with a better offer to compensate for their error. We were "lucky" to be staying two nights, but if we only had one night, we would have been out of luck! It's nice to be able to stay inside the park, and seeing the animals at the waterhole (especially at night) is amazing, but the rest is just bad.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twyfelfontein Country Lodge
Khorixas

Beautiful environment and fun lay-out of the buildings. Our room was a little small, but it still had everything we needed. The dinner buffet was good - variation and good quality food. We didn't have lunch included, so paid for it on the spot (there aren't really any lunch options nearby) and thought that was a little expensive. We did the ephemeral river drive with them - knowledgeable, attentive guide and overall fun experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namib Guesthouse
Swakopmund

Such a cute place! Great location, within walking distance from the center. Staff was extremely helpful, answering all of our questions and helping with bookings. Clean and spacious room - one of our faves on the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namib Desert Lodge
Solitaire

Quite a distance from the national park, but the lodge is still in a beautiful location, so you don't even realize it. Staff is wonderful, and the food is great. It was our favorite buffet food of the trip. The lodge offers (self-guided) hiking trails and guided activities. We did the scorpion/stargazing tour - very cool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol

Perfect planning and execution, Italy with our teenage grandson!
Italy | Jul 21 - Jul 30, 2026

Ronald
Ronald F.
Jeffersonville, IN | Reviewed on Aug 04, 2026
Perfect planning and execution! Melanie helped us plan, organize and set up a perfect tour of Rome, Naples and Venice with our 16 yr old grandson. She took over with a short timeframe because I started with a trip planner that was not getting the job done. We needed to insure our teenage grandson had a memorable experience. Melanie took charge and the service we received was exceptional. Once on the ground, Giovanni joined our group to insure each day was perfectly executed. We... Read more

Perfect planning and execution! Melanie helped us plan, organize and set up a perfect tour of Rome, Naples and Venice with our 16 yr old grandson. She took over with a short timeframe because I started with a trip planner that was not getting the job done. We needed to insure our teenage grandson had a memorable experience. Melanie took charge and the service we received was exceptional. Once on the ground, Giovanni joined our group to insure each day was perfectly executed. We communicated frequently. I cannot say enough about KimKim, Italy Charm, Melanie and Giovanni. We will definitely use again and we highly recommend their services. Thanks for giving us an awesome trip! Ron, Hulyn and Tanner Farr

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Aug 05, 2026
Hi Ron, Hulyn and Tanner,
thank you so much for trusting me with your speciall holiday. In your initial email I could tell you weren't happy with the planner you were dealing with, so it was even more of an honour for me when you decided to leave them and book with me. I always say I'm not a seller, my job is not to sell. you the most expensive trip, my job is to listen and create the tripe exactly how you would want it, and we did just that!
Thanks again for booking with us, you were... Read more

Hi Ron, Hulyn and Tanner,
thank you so much for trusting me with your speciall holiday. In your initial email I could tell you weren't happy with the planner you were dealing with, so it was even more of an honour for me when you decided to leave them and book with me. I always say I'm not a seller, my job is not to sell. you the most expensive trip, my job is to listen and create the tripe exactly how you would want it, and we did just that!

Thanks again for booking with us, you were definitely one of our top 10 guests so far this year, it was really a pleasure and I speak for Giovanna and the rest of the team at ItalyCharme too who helped make it all happen.

Grazie,
Melanie

Miscommunications Aplenty
Georgia | Jul 27 - Aug 3, 2026

O
Olivia B.
Chicago, IL | Reviewed on Aug 04, 2026
Our local guide company, Visit Georgia, was great and we loved our guide and driver. There seemed to be many miscommunications between KimKim and the local company which impacted overall ease throughout the trip. This was unfortunate. Areas impacted included: the itinerary on Kim Kim did not exactly match our local guide’s plans for our day. The hotel in Kutaisi was below our standards. Two out of three hotels did not have the room accommodations requested. Our local guide was not aware of... Read more

Our local guide company, Visit Georgia, was great and we loved our guide and driver. There seemed to be many miscommunications between KimKim and the local company which impacted overall ease throughout the trip. This was unfortunate. Areas impacted included: the itinerary on Kim Kim did not exactly match our local guide’s plans for our day. The hotel in Kutaisi was below our standards. Two out of three hotels did not have the room accommodations requested. Our local guide was not aware of our dinner reservations or the itinerary provided to us by Kim Kim. Overall, using Kim Kim felt like more of a hassle and we would have been better off just booking directly with Visit Georgia.

Local specialist: Zehra Alper

Unforgettable family vacation
Italy | Jul 24 - Aug 2, 2026

Courtney
Courtney D.
Winona, MN, USA | Reviewed on Aug 04, 2026
I was a little bit hesitant on using a travel planner as I normally do this all on my own. However, being from the United States and not being familiar with Italy at all, it was a little intimidating to plan. I found Kimkim with an online search and amazing reviews and never looked back. From the start of the planning process to the entire trip, I was extremely impressed. Our itinerary was perfect and so were all of our tours, transfers and hotels. Rome, Tuscany and Sorrento gave our family a... Read more

I was a little bit hesitant on using a travel planner as I normally do this all on my own. However, being from the United States and not being familiar with Italy at all, it was a little intimidating to plan. I found Kimkim with an online search and amazing reviews and never looked back. From the start of the planning process to the entire trip, I was extremely impressed. Our itinerary was perfect and so were all of our tours, transfers and hotels. Rome, Tuscany and Sorrento gave our family a wonderful taste of Italy. The app was very easy to use with all of our train tickets and excursions listed right on it. The private excursions she booked were perfect and geared towards the ages of my teenage children. This memories we created on this trip were priceless! I’m already booking another trip through KimKim!

Activity Reviews
Guided Walking Tour of Florence
Guided Walking Tour of Florence
Florence

Our tour guide was amazing!!! We loved her and learned so much about Florence on this tour! Would highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
After Closure Tour of the Vatican Museum & Sistine Chapel
After Closure Tour of the Vatican Museum & Sistine Chapel
Rome

Good tour overall but boring if you aren’t into art and statues. We were expecting more of a tour of the Vatican grounds and less of the museum. My teenage kids definitely were not fans of this one.

Capri & Costiera Sorrentina Boat Tour
Capri & Costiera Sorrentina Boat Tour
Italy

The boat tour was amazing but I could have completely skipping visiting the island of Capri. Very crowded and difficult to get around.

Exclusive Colosseum Tour for Kids
Exclusive Colosseum Tour for Kids
Rome

Our tour guide was amazing!!! She was so good with our kids ages 11 and 13 and made this tour one of our favorites!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elisa Sciabica

Amazing trip!
Iceland | Jul 25 - Aug 2, 2026

Zaneta
Zaneta S.
Ashburn, VA | Reviewed on Aug 04, 2026

We just returned from an amazing trip to Iceland organized by Gummi. I gave him a list of things I wanted to see and do with my teens and he prepared everything so well. He was very responsive and helpful answering questions and making last minute tweaks. We loved all our excursions and will remember this trip always! I can't wait to return.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 04, 2026

And we can't wait to have you back! :D
Thanks for the kind review Zaneta, I'm happy to read you had such a great time in Iceland with your kids.

All the best
Gummi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.