Kimkim Trip Reviews

Leny did a great job helping us organize and plan a Tokyo trip for our group of 7 people. Managing a group of this size takes a lot of coordination, and she kept us well-organized throughout the process.She provided us with a solid variety of activity options to choose from during the initial stages. We really appreciated her flexibility during the planning phase, as she listened to our suggestions and was very accommodating when we needed to make changes to the itinerary.Thanks to Leny’s thorough preparation and responsiveness, our trip to Tokyo went smoothly. She is a reliable planner who truly listens to her clients' input.

Our fun activites included go-karting on the streets of Tokyo, visiting the Tsukiji Fish Market, participating in a Japanese traditional tea ceremony, kimonos and all! We also visited a local garden.

Leny created a group chat on WhatsApp for our trip and was available throughout our journey.

Our local specialist, Nikola was amazing. He was readily available with any questions we had. He was friendly and the whole process was flawless. Thank you for a wonderful vacations!

Activity Review

Korčula Half Day Boat Tour

Korčula

Highly recommend. This was a highlight of the trip. Our captains were informative, friendly and fun!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Iceland and really appreciate the help that Gummi and KimKim gave us in planning this adventure for us. We went for 2 weeks and did just about everything we could think of to get the full experience and we still only saw a fraction of what there is to see. We went to Blue Lagoon and Sky Lagoon, rode Icelandic horses, went whale watching and saw loads of whales, visited ice caves, a volcanic crater and went kayaking in a glacier lagoon. We also went snorkeling in the Silfra fissure which was breathtaking (wear extra socks!). We saw endless beautiful waterfalls, all unique. For this trip we opted to rent a car and drive ourselves which worked out really well. The exception was a private jeep trip into "Thors Valley (Thórsmörk)" and I can't recommend that enough. We had Ragnar as our guide and he not only led us on multiple hikes, he also shared in-depth information about the park as well as about Icelandic culture in general. He was fantastic AND we got to drive through rivers in a big jeep. We also took the ferry over to Heimaey Island for a day to see the Beluga Whale sanctuary and see the museum to the volcanic eruption that happened there is the 1970s - well worth it. I recommended leaving a day or two to explore Reykjavik as well - we enjoyed walking the city and seeing all the public art and the giant church.

Othman was our travel guide and he was outstanding. My husband loves to do all the travel planning and Othman was so helpful and offered excellent suggestions whenever we had questions. The only issues that arose during the trip were bookings we made ourselves. Because we are both seniors, we have some mobility limitations but we are able to access and make the most of the sites we visited. We particularly loved the Snæfellsnes Peninsula, the South Coast and the Westman islands. I give KimKim and Othman my highest recommendation!

While the guides were good, this tour company is overpriced and tough to work with. Despite confirming information several times they really had everything wrong - passport numbers, pick up times, number of people, dates. It was really disappointing based on how much they charge. I wouldn't book with them again.

Thank you Olman and Graciela!

Everything was smooth and professional and really exceeded our expectations! It felt like we were there for two weeks because of all the really good activities. I have to admit that I did try to plan by myself at first but I would never have been able to plan a well balanced, worry free trip just by myself even with ample research.

The drivers and guides were amazing and knowledgeable and very kind and thoughtful. Thanks for everything!

We appreciate everything and we wish you all the best!

We travelled between Oct 20- Oct 30 , we did the W circuit 5 days, trip guide Julieta helped with organizing. Our stay at the Hotels were simply astonishing with excellent quality food and accommodation. Day 2 was the mot difficult as we got hit with a surprising snow storm near the three peaks and it was extremely windy, Our stay in Puerto Natales was good . Patagonia one of the most beautiful un touched places on Earth, must visit list .

Thanks Taylor and the Kimkim Team. Taylor planned a great trip for us, having spoken with us and heard our needs, likes and dislikes. Also to Nick and Maria who kept in touch when we were there. Communicated all the time, and made us feel really welcome and looked after. Luckily we didn't have any emergencies or need too much looking after, but it was great to know there were people there to call if needed. Anytime. Thank you.

Things we especially liked/that went well:
the app is great. Love having the details to hand, links to different transport we're using (flights, trains, ferries) and name and details of pickups and drivers. So obvious but not always provided by travel companies. Loved it.
The quality and location of the hotels was great. We're a bit spoilt and like the luxe end of the hotel market, but felt that KimKim got it right - the hotels were nice/better than nice AND extremely well places to schlepp ourselves and our bags across to a station, ferry port, etc. It made a huge difference, especially since it was raining a lot of the time.
Suggested activities and guides were great. Sven in Oslo and Sandra in Bergen were fab. Informative and easy to be with.
We loved the apple cider tasting in Balestrand, and the buffet at the Kviknes Hotel was the best buffet we've encountered for a very long time. We ate there both nights of our stay in Balestrand. Loved the oldy-worldy feel and it didn't feel overwhelmed by the large number of tour parties who were there too.
Oslo - two highlights - the Public Library is very special. It's a workspace for everyone, filled with books for everyone. Also the National Museum is fabulous. The feel, the curation of the exhbits - great. And you get a good taste for Munch from their smaller collection. (vs. a major feast (if it's to your taste) in the Munch Museum across the river.
The train to Flam on the Flam Railway was lovely. A bit of a tussle to get a window seat (which we didn't manage) - but still a fun, beautiful ride. The most surprising bit was a fabulous plate of fish and chips at the Flaam Bistro (Canteed). Don't miss it. Another couple we met said the Viking lunch at the PUB in Flaam was great too.

What was less great:
TBH, nothing.
We'd have liked it if it rained less, but it's Norway (and Bergen is renowned for rain :-)). And it didn't stop us doing anything.

The ferries were a bit of a bun fight - understandably as it's peak tourist season. If you are on a ferry - get there early. You won't be the first in the line but you'll get a decent seat and sit together. Ditto the Flaam Train. But if you go in peak season, you have to be chill and roll with it. There are a lot of people wanting to experience the beauty of Norway. It's so worth it.

Thank you Kimkim for creating a great trip. We had a lot of fun and got a real taste for Norway.
We'll be back to book another Kimkim adventure.

Noeleen & John

We visited Iceland in July 2026 - the entire trip was curated and planned with the help of our agent Gummi who assisted us with everything including our travel route, vehicle, accomodations and guided us regarding time requirements at each location.
We also had a roadside car issue which also was handled immediately with great ease. Gummi was also available to assist with any local details or questions we had over the phone at all times during the trip.

Hotel Reviews

Heimaleiga

Reykjavík

Fantastic location, spacious apartment with all amenities

Hotel Laki

Kirkjubæjarklaustur

Hótel Dyrhólaey

Vik I Myrdal

Hótel Grímsborgir by Keahotels

Ásborgir

Fosshótel Reykholt

Reykholt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Jazz

Keflavik

Small boutique style hotel, peaceful and quiet. Breakfast could have been better.

Authenticity & Character

Location

Staff

There was hardly any staff at the front desk to ask any questions

Cleanliness & Comfort

Activity Reviews

Laugarás Lagoon - Lerki

Iceland

Quality of Experience

Very scenic and peaceful experience- not as touristy as the Blue Lagoon

Glacier Ice Cave Experience

Iceland

The guide, the scenery and the whole activity is amazing. It feels like you are on a different planet!

Quality of Experience

Guides, Drivers and Staff

Transport

Víðgelmir Lava Cave Experience

Iceland

Faxaflói Bay Whale Watching Excursion

Reykjavík

Maybe it was our bad luck but we couldnt see any whales during this trip. They did offer complimentary tickets for an alternate day but unfortunately our schedule could not accomodate

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

We had a great trip. The Shiminani biking was probably the high point but we liked Kanazawa, Takayama, and Hakone a lot as well. The support from Angel was also really great throughout the trip - it was really nice having her available on the trip chat for questions. The guides and drivers were all really good.

Most memorable place was the Lake Plitivice and boat ride in dubronik

Hotel Reviews

Pharos Hvar Hotel

Hvar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corner

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ivka

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hvar Island Tour With lunch

Hvar

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walking Tour of Split

Split

Quality of Experience

Guides, Drivers and Staff

Transport

Dubrovnik to Split via Mostar

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Dubrovnik's Old Town

Croatia

Koi

Quality of Experience

Guides, Drivers and Staff

Transport

Plitvice Lakes National Park

Split

Quality of Experience

lol

Guides, Drivers and Staff

Transport

Day Trip to Mostar

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Boating Excursion to the Elaphite Islands from Dubrovnik + Fresh Fish Lunch

Dubrovnik

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Landed at Heathrow and were taken straight to Windsor. Castle tour and wandering through town. First (and best) cheese toastie of the trip (and we had several). Then off to Henley. A cute little place and Tanya was a wonderful guide for the next few days. Hever castle, Highclare and then a night on the water at Leeds. There is a great market next to the train station for lunch, snacks, gifts…
Landed in London and had a short walk to our very centrally located hotel in Covent Gardens. Had a wonderful pub tour, went to Michelin star restaurants, and found it quite easy inconvenient to walk or take the tube to get everywhere.
Then back on a train and off to Scotland. A couple of nights in Edinburgh with a city and castle tour, walk of the royal mile and more good food. Off to the countryside with a stay at a lovely hotel with its own Michelin starred chef, right next door to a world renowned chocolate shop. Had a wonderful and educational tour of the Dewars/Aberfeldy whisky distillery and trips to Blair and Stirling castles.
A short flight over to Dublin where we had a wonderful city tour with Seamus and then a standout connoisseur’s tour of Guinness. A drive over to the Atlantic coast with a tour of Galway and a couple of nights on the water. Fortunately we had no rain the entire two weeks, unfortunately until the last day. Our trip to the Cliffs of Moher was disappointing due to no visibility, but I should point out that the visitor center was well worth stopping in.
Thanks to Kimkim for helping us have a wonderful trip!

Jun was our guide for four days in Seoul. He was lovely, very friendly and knowledgeable. He humored all of our requests, including driving us to an obscure part of Seoul with very NARROW streets to see where our mom used to live (in the 50’s).! I would say he became a friend during our time with him. Jiyoung
was our guide in Jeju and drove us all over, showing us the things that only a resident of Jeju could know. The trip was well planned and the hotels were spectacular! The Parnas on Jeju had an outstanding pool with a view of the ocean and the Lotte and Conrad in Seoul had extensive and excellent breakfast buffets. Overall a most memorable trip that I will remember forever.

Our 2026 European vacation, planned through KimKim, was absolutely wonderful!

Stephen created an amazing 14-day itinerary through Vienna, Switzerland, and Italy. From arranging all of our private drivers to booking all of our first-class train tickets, every detail was taken care of. He planned all of our excursions, prepaid the tickets, and provided easy-to-follow directions for every destination. Our hotels were all very nice and prepaid as well, making the entire trip stress-free.

Some of the highlights of our trip included the Sound of Music Tour in Salzburg, Austria, the Golden Round Trip to Mt. Pilatus, and the unforgettable Jungfraujoch excursion. Every experience was fantastic.

Lake Como was absolutely stunning. We spent one afternoon on our own at the Mandarin Oriental Lake Como, where we enjoyed a wonderful lunch, breathtaking views, and explored the beautiful grounds for about three hours.

Then came the Dolomites—they are simply AMAZING!

The only disappointment was the location of the hotel booked for our stay near the Dolomites. If Stephen had never visited the area himself, he probably wouldn’t have known, but the hotel was located in an industrial area about 1 hour and 40 minutes from the Dolomites. As a result, we had to hire a private driver for an 8-hour tour, which cost us an additional $1,000. Although it ended up being an incredible day, we wish we had stayed at a hotel much closer to the Dolomites so we could have enjoyed more time there.

This was our second trip booked through KimKim, and we highly recommend them. They truly take the guesswork out of planning a vacation, allowing you to simply relax and enjoy the experience.

We will definitely use KimKim again and again!

Thank you, Stephen, for planning such a memorable trip for us.

— Joanne, Erika, and Joyce

Hotel Reviews

Magna Pars l'Hotel à Parfum - Small Luxury Hotels of the World

Milan

This was a 5star hotel for sure they go over the top enjoyed our stay very much

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loom Bolzano

Bolzano

Brand new hotel very modern just in a poor location in an industrial area but very friendly staff and very clean

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Albergo Le Due Corti

Como

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Soldanella Hotel

St Moritz

Fit to all our needs

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Hey Hotel

Interlaken

This hotel was awesome very big and spacious

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Boutique Hotel KARL

Luzern

Had no air conditioning But thank the Lord it was a cooler night

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The room was just VERY SMALL

Theater Hotel Salzburg

Salzburg

Fit all our needs

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Austria Classic hotel

Vienna

Fit all our needs

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to the Dolomites!

Bolzano

The dolomites are breathtaking. It’s a beautiful area well worth going.

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer

Lake Como

It was great not groom another train! And having a private driver for this 4 hour drive!

Quality of Experience

Guides, Drivers and Staff

Transport

Mythical Jungfraujoch - Full day exploration from Interlaken

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Sound of Music Bus Tour

Salzburg

This tour is a must do!!! It is 4 hours long but very enjoyable!

Quality of Experience

Guides, Drivers and Staff

Transport

My husband and I wanted to a celebration trip to Iceland for him finishing his medical residency, and Adam was the perfect person to help us plan it! We wanted to drive around and visit key sights, but also relax and enjoy ourselves. Adam's guidance was crucial, and his expertise really helped us figure out what places to visit and what to skip. The driving instructions for each day were amazing, and it was a seamless experience to have all the bookings for tours/hotels done in advance. It took a lot of pressure off us, and it was a fantastic trip!
The highlights were the Skaftafell Glacier Hike, RIB Whale Watching, Westman Islands, and Sturlureykir Horse Riding!

Working with our travel coordinator for our recent trip to Iceland was an absolute game-changer. From start to finish, their deep knowledge of Iceland truly shone through, allowing us to experience the country like seasoned insiders rather than standard tourists.
They crafted a brilliant itinerary that maximized our time effortlessly, blending a wonderfully diversified portion of Iceland—from dramatic waterfalls and black sand beaches to glaciers and geothermal wonders—without ever making us feel rushed.
Every single element of the trip exceeded our expectations:
• Accommodations: They chose excellent hotels that were comfortable, beautifully located, and offered a fantastic retreat after a long day of exploring.
• Dining: Their outstanding restaurant recommendations gave us an authentic taste of local Icelandic cuisine, saving us from guesswork and guaranteeing memorable meals at every stop.
To put it simply, this diverse and complex itinerary would’ve been completely impossible to develop on our own without an immense amount of time researching, planning, and second-guessing. If you are planning a trip to Iceland, having this level of expertise on your side is invaluable. We couldn't recommend them more highly!

Hotel Review

Hotel Skogafoss

Skogar

Great location: incredible hike!!!

Authenticity & Character

Location, location, location

Location

Best location for incredible hike

Staff

Cleanliness & Comfort

Activity Review

Glacier Ice Cave Experience

Iceland

Exciting shuttle ride to the Location. Incredible walk on the glaciers and hiking the ice caves.

Quality of Experience

Guides, Drivers and Staff

Transport

Bella did an amazing job setting things up for us and adjusting to our needs. Our diver from the airport, for a tour of the island, and delivery back to the airport as well as the other drivers, tour guides from Mr. Tu's and the Elephant Sanctuary were exceptional. Mr. Tu's team was especially thoughtful, ensuring everyone stayed hydrated and safe. The team from the Elephant Sanctuary were very courteous and took pictures as needed so those on the adventure could enjoy it to the fullest, even if it felt a little rushed.

Hotel Review

Samui Buri

Check-in and check-out was a breeze and the staff was extremely helpful. The atmosphere of the hotel was quiet and peaceful for a beachside resort, which made the experience more relaxing than the hotels I have stayed at in the past.

Authenticity & Character

It was quiet and peaceful for a resort. The style of the hotel was open air with the rooms being spacious and air conditioned without feeling out of character.

Location

The location is great. The atmosphere is quiet and peaceful, though it is a bit out of the way and pretty far from the touristy area, so transportation is needed unless you enjoy long walks on the side of the road.

Staff

We didn't interact with most of the staff other than at meals, but the ones we encountered were courteous and motivated to help in whatever manner they could.

Cleanliness & Comfort

As stated above, the room was spacious. It was also very clean and the AC made it a comfortable place to relax after a long day.

Activity Reviews

A visit to Elephant Jungle Sanctuary in Samui - Morning half day

Thailand

This was a great experience, though it felt a little rushed. Most of the activities were shorter than I thought they would be, though we did do everything I thought we would other than a tour of the sanctuary itself.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Koh Tao day trip from Koh Samui by speedboat

Thailand

The snorkeling on this tour was great, with a good amount of reefs and fish to see. Don't expect Great Barrier Reef quality, but it was great to finally see some fish after our first day not seeing anything. The Japanese Garden was a little disappointing, but did not take away from the experience as a whole.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Angthong Marine Park Tour by Speedboat from Koh Samui

Thailand

This was a great start to snorkeling. There wasn't much to see and the time we got to snorkel was short, but it gave my wife and I the ability to learn how snorkeling is done before we missed out on future snorkeling experiences. The kayaking was great. The hiking was good, but we came to learn that Thailand doesn't really know the difference between ladders and stairs 😂

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Everything worked well, except the “self-tour” of Rothenburg. While the app worked, it regularly did not and was very hard to use. Would not recommend it, nor permit another client to use it. The tour guide at Nuremberg was amazing. Overall a great experience.

The process of planning and booking this trip was not as positive as the first trip my sister and I did with Kim Kim about 3-4 years ago. For one thing, the computer program did not ever unlink my sister from the trip she had Kim Kim plan to France in March/April 2026. Even MY receipts for payments for MY trip to Italy with my granddaughter were sent to her email! She was not associated with the trip to Italy in any way.
I am not a big fan of having to download everything digitally. I finally got the trip loaded on my phone, BUT my cellular provider evidently does not have good coverage in other countries. I could not get to the trip information on my phone unless I was in the hotel and had WIFI available. Thankfully my granddaughter's cellular coverage worked in Europe, so we used hers when we were away from the hotel.
Jessica was good to respond to the requests when planning, for example booking us a pizza tour rather than a winery tour. It might have been reassuring to be advised that our hotels were within walking distance of the tour meeting places in most instances. The heat this year in July made the walks more challenging, but most people in reasonably good shape would be able to do them. The hotel in Rome was very nice, the staff very accommodating, and the breakfast exceptional. The hotel in Naples was interesting, but when the driver dropped us off, we could not really see where the hotel was. There was a large wooden door (sometimes open for drive through, other times closed with just a walk-through door) with several signs on the right side. The name of the hotel was there among several other signs, on a sign about 20x20 inches square. A person had to punch in a code number to open it if it was not open to drive through. Then one went up a small and rather dingy elevator to a landing with a double wooden door that one used a plastic card to open, then one had a large metal key for one's room. The breakfast room and service were not nearly as nice as the hotel in Rome. The most positive thing it had going for it was it was right on the Dante Plaza where the Pizza tour met to begin.

Hotel Reviews

Rinuccini Relais Hotel

Naples

Hard to find at first - front door did NOT look like most hotel front doors. Getting in and out of hotel was complicated and a little tricky. Breakfast room and service were only average.

Authenticity & Character

The building certainly had character!

Location

Right on Dante Plaza

Staff

Young woman at the desk was very helpful, but no one was available overnight.

Cleanliness & Comfort

Once inside the upper floor and doors of the hotel, things were clean and the AC was nice and cool, but the area around the hotel seemed a little dingy and rough.

Albergo Del Senato

Rome

The rooms were clean and service very good. Breakfast was exceptional. Hotel location was close to a lot of the famous sites in the historic Rome area. Liked it very much.

Authenticity & Character

Location

Close enough to walk to a lot of the historic sites

Staff

Cleanliness & Comfort

Air conditioning worked well during the July heat wave.

Activity Reviews

Naples Pizza Tour

Italy

Again, it was hot, even in the evening so it was not as pleasant as it could have been. Our guide was good, but she had to order so much food. My granddaughter and I could not possibly eat all of it, but she said she was supposed to. The sit-down restaurant was nice and welcome as it was cool. It is too bad that outdoor restaurants do not allow people to sit down briefly when there are empty seats in their area - at least for a little while. We had to "perch" on the side of a planter while our guide got our dessert. There were no park benches or other public places to sit in the area. We ended up taking it back to our hotel, but as we were leaving the country the next day, it mostly went to waste.

Quality of Experience

Guides, Drivers and Staff

Highlights of the Vatican & Sistine Chapel Tour

Italy

It was hot and crowded. I was surprised that the museum did not have air conditioning that worked well. The guide pointed out some interesting things about the paintings and other contents of the museum that I had not thought about or noticed before. The Sistine Chapel was smaller than I was expecting. St. Peter's Basilica was large but also crowded. We did not see most of the lovely side chapels, however as we were finishing and our guide leaving us, a Mass was about to begin, and I was able to stay for it. Since there were no papal audiences during July, it was special to me to be able to attend a Mass in St. Peter's.

Quality of Experience

Guides, Drivers and Staff

Day Trip to Pompeii from Naples

Italy

We had a guide who seemed very attuned to what we would be interested in concerning the homes and daily lives of the unfortunate inhabitants of Pompeii and Herculaneum. I liked her approach to guiding us through the site.

Quality of Experience

Guides, Drivers and Staff

Transport

Mount Vesuvius Entrance Tickets

Italy

Jessica answered my questions about the park, but since we were first timers there, it might have been nice to know about the various paths that one could take to the crater rim and the places to get a drink at the top. Our driver took us by a cameo factory on the way there, and that was interesting, but there was a lot of sales pitches made as well as information given.

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Colosseum & Ancient Rome With Exclusive Arena Access

Rome

The tour was amazing. Our guide was OK but not as good as some I have had. The meeting place was a little confusing because of the two places (upper and lower) it could have been. The guide explained and showed us many things but did not "bring to life the fascinating history and architectural marvels of the structural, sharing stories of emperors, gladiators, and the roaring spectators". The heat may have had something to do with that I suppose.

Quality of Experience

Guides, Drivers and Staff

Michael was a great specialist and maintained excellent communication with us before and during the trip.

Nancy was our guide in Colombia and is absolutely amazing! We learned so much from her and she was always attentive to us and went above and beyond. We even see her as a friend now.