Kimkim Trip Reviews

4.8
Based on 19,166 ratings
Read 19,166 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Absolutely Amazing Trip!
Germany | Dec 20 - Dec 28, 2025

A
Anna M.
Ashburn, VA | Reviewed on Feb 02, 2026
Our trip to Munich and Salzburg was AMAZING!! So festive and gorgeous....the Christmas Markets were magical and the tour guides were fantastic!
Two major hi lights were the Sound of Music Tour, and the private Tour to Neuschwanstein Castle on our last day. Our wonderful and enthusiastic guide was David! We spent all day with David and it was a delightful time...he was so personable and funny, surprised us with coffee and the most deletable "donuts" and kept us entertained the entire day. ...
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Our trip to Munich and Salzburg was AMAZING!! So festive and gorgeous....the Christmas Markets were magical and the tour guides were fantastic!
Two major hi lights were the Sound of Music Tour, and the private Tour to Neuschwanstein Castle on our last day. Our wonderful and enthusiastic guide was David! We spent all day with David and it was a delightful time...he was so personable and funny, surprised us with coffee and the most deletable "donuts" and kept us entertained the entire day. I would book another tour with David in a heartbeat.
Fritz was amazing as well...added so much to our tour to "Silent Night" and was a joy to be with.
We are still talking about our AMAZING Christmas and looking at pictures a lot. Gorgeous countries!
Thank you so much for a holiday full of wonderful memories!!
Anna Moore

Local specialist: Lucie Dupuis

A great trip to Costa Rica thanks to KimKim / Serendipity Adventures
Costa Rica | Jan 24 - Jan 29, 2026

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Karen A.
Miami, FL | Reviewed on Feb 02, 2026
What a fantastic experience it was dealing with Serendipity Adventures in Costa Rica, the company recommended by KimKim Travel. I led a team tasked with providing a birding adventure for our community. From the start, Elena helped craft a 6-day/5-night trip that would work for 50 seniors from Florida. Charlotte and her team worked to execute this plan. In the end, we had 66 who wanted to join along.
The personal attention from landing until take-off was above and beyond. We had 2 buses and 4...
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What a fantastic experience it was dealing with Serendipity Adventures in Costa Rica, the company recommended by KimKim Travel. I led a team tasked with providing a birding adventure for our community. From the start, Elena helped craft a 6-day/5-night trip that would work for 50 seniors from Florida. Charlotte and her team worked to execute this plan. In the end, we had 66 who wanted to join along.
The personal attention from landing until take-off was above and beyond. We had 2 buses and 4 outstanding bird guides that stayed with us along the way. They provided additional bird walks around the hotel and resort in the morning and afternoons. Additionally, Serendipity had staff members who set up snack stations, went ahead to ensure we had easy access to our events, and helped out wherever needed. When some members inquired about ziplining, the activity was added to our itinerary, and many took advantage of the addition. The first night we stayed at the Marriott Hotel Hacienda Belen by the San Jose airport. Then we headed out to the El Lugar resort, with a stop at the Las Paz Waterfalls for a few hours of animal exhibits and a scenic trail to see the waterfalls. The next days included a riverboat tour, a guided naturalist hike at La Selva Biological Station, a Cacao tour, a visit to the hanging bridges near Arenal Volcano, and a relaxing evening at the hot springs. Everyone raved about the quality of the trip. Thanks for everything!!!

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Feb 02, 2026
Dear Karen, Thank you so very much for taking the time to share such a thoughtful, detailed, and wonderful five-star review ⭐⭐⭐⭐⭐. Reading your words truly touched our hearts. It was an absolute honor for all of us at Serendipity Adventures to work with you and to welcome such an incredible group to Costa Rica. From the very beginning, your vision of creating a meaningful birding experience for your community inspired us deeply. We were delighted to help bring that vision to life—first for... Read more

Dear Karen,

Thank you so very much for taking the time to share such a thoughtful, detailed, and wonderful five-star review ⭐⭐⭐⭐⭐. Reading your words truly touched our hearts.

It was an absolute honor for all of us at Serendipity Adventures to work with you and to welcome such an incredible group to Costa Rica. From the very beginning, your vision of creating a meaningful birding experience for your community inspired us deeply. We were delighted to help bring that vision to life—first for 50 travelers, and then proudly for a group of 66.

Costa Rica is not just where we work; it is our home. Sharing its extraordinary biodiversity, warm culture, and natural beauty—especially in a way that is comfortable, enriching, and personal for senior travelers—is something we are truly passionate about. Knowing that the care, attention, and teamwork from our guides, drivers, coordinators, and support staff made a positive difference from landing to take-off means more to us than words can express.

I will be sure to share your kind feedback with Charlotte, our birding guides, drivers, and the entire operations team. They will be incredibly proud to know that their extra bird walks, on-the-ground support, flexibility with added activities such as zip-lining, and attention to every detail helped create such a memorable journey.

Thank you again for your trust, your leadership, and for allowing us to be part of such a special experience. We hope Costa Rica will always hold a special place in your hearts, and we would be absolutely thrilled to welcome you and your community back anytime.

Please feel free to ask for me personally the next time you return to Costa Rica, or family or friends it would be a true honor to design another beautiful journey for you, exploring even more of our country’s amazing destinations.

With heartfelt thanks and pura vida always,
Thank you so much for this opportunity! Pura Vida !

Elena Mora
Serendipity Adventures Costa Rica 🦥

Two week tour of Costa Rica
Costa Rica | Jan 18 - Jan 31, 2026

Ben
Ben B.
Oakland, CA | Reviewed on Feb 02, 2026
We had a great time spending two weeks in Costa Rica Highlights and best memories: 1. Frog night tour with Kendra our first night in country outside of La Fortuna.
2. Saw and heard 133 species of birds using Merlin ID app - highly recommend downloading the Costa Rica bird data
3. Saw 2- and 3-toed sloths, howler and squirrel monkeys, white-faced capuchins, coati mundi, agouti, peccaries and skunk! Also crocodiles (at Tarcolos), iguanas, lizards, venomous snakes, tarantulas, mango...
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We had a great time spending two weeks in Costa Rica

Highlights and best memories:

1. Frog night tour with Kendra our first night in country outside of La Fortuna.
2. Saw and heard 133 species of birds using Merlin ID app - highly recommend downloading the Costa Rica bird data
3. Saw 2- and 3-toed sloths, howler and squirrel monkeys, white-faced capuchins, coati mundi, agouti, peccaries and skunk! Also crocodiles (at Tarcolos), iguanas, lizards, venomous snakes, tarantulas, mango crabs and wonderful small hermit crabs in all sorts of seashells at Manuel Antonio beach,
4. Excellent and memorable dinner at San Lucas Treetops in Monteverde. Also enjoyed the farm to table cooking class outside Quepos with Caesar and Crystal and the foodie tour in San Jose with Andrea. Dinner at Sikwa in San Jose and food at Hotel Guachipelin were also memorable.
5. Covered rain forest, cloud forest and dry forest habitats at La Fortuna, Tenorio, La Finca Farm, Monteverde, Santa Elena, Rincon de la Vieja and Manuel Antonio with excellent guides Kendra, Melany, Olman, Fatima, Olivier & Corey.
6. Orchid garden and hummingbird feeders at Cloud Forest Lodge and the hummingbird gallery in Monteverde; butterfly gardens in San Jose (Spirogyra and National Museum), El Jardin Orotina and Manuel Antonio.
7. National Museum, Jade Museum and Museum of Precolumbian Gold in San Jose
8. Seeing cloud forest canopy and epiphytes from a different perspective at Treetopia
9. Good choices of hotels overall with breakfast free and good dining options at almost all.
10. Good hike seeing waterfalls and hot springs on the grounds of Hotel Guachipelin with one of our favorite guides, Olivier. The Montezuma Orooendulas, Amazons and two different owls calling at night there were also memorable

Disappointing or not as enjoyable or memorable:

1. Overall, the fauna in the Cloud Forest (Monteverde, Tenorio, Santa Elena & Tretopia) was more disappointing and/or elusive than in other areas. Not sure if this was because of the time of year or our guides.
2. Snorkeling trip to Isla de Canos. The drive and boat trip took >2 hours each way and the snorkeling was not that much better than we could experience with less effort in Hawaii. Also, 1.5 hours in the water was quite tiring.
3. Not enough time to explore Papagayo beaches. Not sure that going to the coast from Rincon de la Vieja and then going back inland for a long round trip to Tenorio was the best planning.
4. Los Lagos Resort in La Fortuna was the hotel at the bottom of our list: too touristy, tired rooms and poor food. Birds on site and landscaping were good though. I think we would have enjoyed a smaller boutique hotel in town.
5. Lots of driving! Next time, we’ll stay in fewer places and drive less
6. It was REALLY, REALLY wet in La Fortuna.

Hotel Reviews
Hotel Presidente
San José

Very well located in center of town although the entrance is not very obvious. Rooms and food were great. Free breakfast

Authenticity & Character
Location
In the middle of the city so there was city noise
Staff
Cleanliness & Comfort
Si Como No Resort & Wildlife Refuge
Manuel Antonio

Very nice grounds with a great pool, view of the ocean and great wildlife including scarlet macaws and toucans. Food at both restaurants was above average

Authenticity & Character
Location
There were a lot uneven steps down to get to our room
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

Very quiet and well appointed hotel away from the more touristy parts of Monteverde. Food was excellent and the bird feeders at the restaurant were a treat

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

Nice hotel right on beach at Playa Hermosa

Authenticity & Character
Location
Beach
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia

Great place to stay for a few days with good wildlife, lots of activities and two restaurants to enjoy.

Authenticity & Character
Architecture and wildlife on site
Location
Situated adjacent to Rincon de la Vieja National Park
Staff
Servers in restaurant were great
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Resort was a little tired and touristy. Food was not the best

Authenticity & Character
Rooms and food
Location
Would prefer to have been in town
Staff
Cleanliness & Comfort
Local specialist: Gustavo Camperos

Amazing Trip to Chile and Argentina!
Patagonia | Jan 19 - Feb 1, 2026

Ruth
Ruth E.
Boston, MA | Reviewed on Feb 02, 2026
Everything that Kim Kim arranged happened seamlessly! All the hotels, transfers, boat trips, guides, liasons worked out without a hitch. Our guided hike to Laguna Esmerelda was amazing and the guide was friendly and accomodating. Our group of 6 had a wonderful and memorable trip to Torres Del Peine, El Calafate, Ushuiai, and Beunos Aires. Read more

Everything that Kim Kim arranged happened seamlessly! All the hotels, transfers, boat trips, guides, liasons worked out without a hitch. Our guided hike to Laguna Esmerelda was amazing and the guide was friendly and accomodating. Our group of 6 had a wonderful and memorable trip to Torres Del Peine, El Calafate, Ushuiai, and Beunos Aires.

Hotel Reviews
Design Suites Buenos Aires
Buenos Aires

Friendly staff, comfy rooms, good location! The South Americans like their swimming pools hot!!! The gym was good. We were able to explore the city from the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tolkeyen Hotel
Ushuaia, Tierra del Fuego

The location was beautiful but we had to take an uber to get into town. The restaurant was very good with friendly waitstaff.

Location
a hotel closer to town might have been better
Staff
The front desk staff would give us QR codes instead of explaining things.
Cleanliness & Comfort
Hotel Sierra Nevada
El Calafate

The staff was amazingly accomodating. They let us use the facilities with no quesitons asked, and they even helped us watched a very important football playoff game in the lobby! They could not have been nicer! The rooms were clean and comfy.

Authenticity & Character
Location
Right in town!
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

We loved the breakfast at this hotel! We were there only briefly, but it was very comfortable and for the short time we were there, we loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile

The top bunks were hard to climb up and get down, especially for people in their 70s like us. The lodge was comfortable and the people were very nice. The food was soso.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cabaña Los Cuernos
Puerto Natales

The cottage was great and close to the bathroom which was clean. The food was soso. It was hard to walk around from cabin to cabin and to the central location because of many large rocks. Staff was friendly and accomodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Weskar Lodge
Puerto Natales

Nice hotel; friendly staff. The only things that I didn't like was that we had to carry our suitcases to the second floor, and we were a trek from town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jimena Pérez

Alvaro was very helpful and patient during th...
Galapagos Islands | Jan 19 - Jan 31, 2026

K
Kandi S.
Flagami, FL | Reviewed on Feb 02, 2026
Alvaro was very helpful and patient during the planning process. During the trip, Jacquie was amazing; every day we were updated with the next days plans in detail. We always knew exactly where & when we were going. Every driver & guide was prompt, helpful, informative polite, professional and friendly. We didn’t have any glitches on our 12 day tour through Peru & Ecuador even with planes, buses, boats, trains, and multiple hotels. I will use KimKim again. Read more

Alvaro was very helpful and patient during the planning process. During the trip, Jacquie was amazing; every day we were updated with the next days plans in detail. We always knew exactly where & when we were going. Every driver & guide was prompt, helpful, informative polite, professional and friendly. We didn’t have any glitches on our 12 day tour through Peru & Ecuador even with planes, buses, boats, trains, and multiple hotels. I will use KimKim again.

Hotel Reviews
Boutique Hotel Cultura Manor
Quito

Amazing old building with palace like room, huge bathroom, 2 full beds.

Authenticity & Character
I can’t describe, not lije any other hotel I’d been in.
Location
Staff
Cleanliness & Comfort
Hotel Palace Galapagos
Puerto Ayora

Good location, very clean room with king & twin bed, AC and fridge, very helpful owner, amazing breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ilatoa Lodge
Quito

Very quaint lodge with nice room and great owners. Lots of character and good view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terra Andina Mansion Colonial
Cusco

Good location, pretty hotel, nice clean room with fridge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ferre Boulevard Machu Picchu
Machu Picchu

Nice room, not far from restaurants, shops, buses to Machu Picchu. Room on the river, very picturesque. Nice breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Agustin Paracas
Paracas

Great location close to city center, beautiful view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majoro Hacienda Boutique & Resort
Nasca

Beautiful setting and grounds, decent room but FYI, no AC. A little out of the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Del Pilar Miraflores Hotel
Lima

Nice location, clean room, helpful staff

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 02, 2026
Dear Kandi and Bill, Thank you so much, for taking the time to share your review. It truly means a lot to us. It was a real pleasure to be part of your journey through Peru, Ecuador, and the Galapagos Islands. From the planning process to each day of the trip, we genuinely enjoyed being there for you, helping with details, answering questions, and sharing in the experience. Jacquie and me, are so happy to know that everything went smoothly and that you always felt informed and well taken... Read more

Dear Kandi and Bill,

Thank you so much, for taking the time to share your review. It truly means a lot to us. It was a real pleasure to be part of your journey through Peru, Ecuador, and the Galapagos Islands.

From the planning process to each day of the trip, we genuinely enjoyed being there for you, helping with details, answering questions, and sharing in the experience. Jacquie and me, are so happy to know that everything went smoothly and that you always felt informed and well taken care of.

Your feedback and the wonderful photos you shared during the journey made the experience even more special for us.

Thank you also for your kind words about the hotels, guides, drivers, and the entire staff.
I will be very happy to share your review with them, as I know it will make them incredibly happy and proud of their work.

Thank you for choosing Peru and Ecuador for this adventure and for trusting us with such an important trip.

It was a joy to accompany you, and we hope to welcome you again very soon.
And as you know, we will be more than happy to receive your referrals with friends and family to be again the trip organizers of a new trip adventure!

Warm regards,
Alvaro & Jacquie

We love Kimkim!
Finland | Jan 21 - Jan 30, 2026

E
Ellyn V.
Newark, NJ | Reviewed on Feb 02, 2026
We love Kimkim! I took a chance with it and organized a trip to Greece, which was great…..but could they do it again??? YES!!!!! Our local specialist Emerson was just fantastic! He worked patiently with me to organize a trip that met our fantasies of what a trip to view the Northern Lights might be. We went snowmobiling with Lauri of Lazy Santa Safaris, who was the perfect guide. That was followed by a reindeer sleigh ride at Sieriporo reindeer farm and by the highlight of our trip,... Read more

We love Kimkim! I took a chance with it and organized a trip to Greece, which was great…..but could they do it again??? YES!!!!! Our local specialist Emerson was just fantastic! He worked patiently with me to organize a trip that met our fantasies of what a trip to view the Northern Lights might be. We went snowmobiling with Lauri of Lazy Santa Safaris, who was the perfect guide. That was followed by a reindeer sleigh ride at Sieriporo reindeer farm and by the highlight of our trip, dog sledding at Bearhill. The timing of activities was perfect, not too many not too few. The transportation links were seamless and the accommodations that Emerson arranged were right up our alley! His suggestions were always spot on. We can’t thank him enough.

Local specialist: Emerson Siimer

Our guide Leena was amazing. The depth if kn...
Thailand | Jan 23 - Jan 30, 2026

La'Toya
La'Toya L.
Ashburn, VA | Reviewed on Feb 02, 2026
Our guide Leena was amazing. The depth if knowledge and passion she had about the culture and history of Thailand made the tours extra special. The specialist was very attentive during our trip and responded quickly to all questions we had during our trip . I would definitely recommend booking with kimkim. Read more

Our guide Leena was amazing. The depth if knowledge and passion she had about the culture and history of Thailand made the tours extra special. The specialist was very attentive during our trip and responded quickly to all questions we had during our trip . I would definitely recommend booking with kimkim.

Hotel Reviews
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket

Beautiful views, amazing room layouts. This location is in a more quiet part of Phuket which allows for some time for peace and tranquility. The spa service was amazing and the views at the bar and restaurant are breathtaking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Quart Ruamrudee
Bangkok

Budget friendly hotel, in the city, with a great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

This is a must do activity. Beautiful views of the islands , exploring caves, and hidden ecosystem.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Bangkok by local transfers and walking tour including Chatuchak
Exploring Bangkok by local transfers and walking tour including Chatuchak
Bangkok

Our tour guide was wonderful. The temples were amazing and I enjoyed learning the culture of Thailand.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandi Luvis
Sandi
Sandi Luvis
Local specialist in Thailand | Replied on Feb 02, 2026

Hi La' Toya,
Thank you so much for the lovely feedback!
We're so happy to hear Leena made your trip extra special with her knowledge and passion for Thai culture and history. That’s exactly what we love about our guides! It’s also great to know about the specialist and we’re really glad you felt taken care of.

Thanks again for recommending kimkim – it means a lot to us! Hope you’ll come back to Thailand someday.

Warmest regards,
Sandi

Everyone we interacted with was amazing from ...
Peru | Jan 24 - Jan 29, 2026

Wendy
Wendy F.
| Reviewed on Feb 02, 2026
Everyone we interacted with was amazing from picking us up in Cusco and getting us to security, on every flight we took. The Finca lodge was quite nice. Beautiful grounds. Our Jungle Pro guide, Freddy was very knowledgeable and made sure we got to see and learn about wildlife and plants and trees, including ants and termites and spiders, as well as so many birds. The boat captains and staff at the lodge were also very good. On to Lima, again very smooth pickup and delivery to airport. Nancy,... Read more

Everyone we interacted with was amazing from picking us up in Cusco and getting us to security, on every flight we took. The Finca lodge was quite nice. Beautiful grounds. Our Jungle Pro guide, Freddy was very knowledgeable and made sure we got to see and learn about wildlife and plants and trees, including ants and termites and spiders, as well as so many birds. The boat captains and staff at the lodge were also very good. On to Lima, again very smooth pickup and delivery to airport. Nancy, our guide for the tour of Baranco was so knowledgeable about the history of Peru and the Baranco as well as being very friendly and a joy to spend the day with. We could not be more pleased with the entire trip. Thank you for your thorough planning.

Hotel Reviews
Hotel Limade
Lima

Nice new hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Sachabacayoc

Friendly staff. Lodge and rooms are nice. Well screened to minimize mosquitoes. Food was good. We were pleased

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Finca Sachavacavoc -  Farewell Amazon
Finca Sachavacavoc - Farewell Amazon
Tambopata
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finca Sachavacavoc - D3 - Sachavacayoc Lake
Finca Sachavacavoc - D3 - Sachavacayoc Lake
Tambopata
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finca Sachavacavoc - D2 - Chuncho Claylick and Condenado Lake
Finca Sachavacavoc - D2 - Chuncho Claylick and Condenado Lake
Tambopata
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finca Sachavacavoc - D1 - Venturing into the Amazon
Finca Sachavacavoc - D1 - Venturing into the Amazon
Tambopata
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Art and Local Cuisine in Bohemian Barranco
Art and Local Cuisine in Bohemian Barranco
Lima

Nancy was awesome. We learned a lot of history about Peru and the Baranco. Toured beautiful buildings and restaurants and galleries and met many wonderful people there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shawna Sanders

An outstanding trip to highland Ecuador and the Galapagos Islands
Ecuador | Jan 17 - Feb 1, 2026

Chris
Chris B.
San Jose, CA | Reviewed on Feb 01, 2026
We had a superb trip to Ecuador, organized by local specialist Paul. We began in Quito and traveled to Cuenca, seeing the Andes and rural areas in between. The hotel accomodation and food was varied and excellent, particularly the colonial style hotels in the larger towns. We were particularly interested in seeing traditional weaving, and our guide/driver David Galarza went "above and beyond" to track down weaving communities for us. We were able to try our hand at weaving and dyeing in a... Read more

We had a superb trip to Ecuador, organized by local specialist Paul. We began in Quito and traveled to Cuenca, seeing the Andes and rural areas in between. The hotel accomodation and food was varied and excellent, particularly the colonial style hotels in the larger towns. We were particularly interested in seeing traditional weaving, and our guide/driver David Galarza went "above and beyond" to track down weaving communities for us. We were able to try our hand at weaving and dyeing in a couple of places (Otavalo and Gualaceo) and we would absolutely recommend this to anyone interested in traditional crafts. The national park at Cotopaxi is also a wonder. We finished our trip with a few days in the Galapagos islands, which live up to expectations with wildlife and much else to see. Thank you David and Paul!

Hotel Reviews
Hotel Cucuve
Puerto Ayora

A fine little hotel in an excellent location near to the main street, within easy reach of shops and restaurants. Friendly, informal service and spacious, clean rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Santa Lucía
Cuenca

A wonderful Spanish colonial hotel in the central part of Cuenca, a charming city. Food, decor, location and service are all excellent.

Authenticity & Character
Spanish colonial decor, with great nearby bars and restaurants, near to the main square and cathedrals
Location
In the heart of old Cuenca
Staff
Cleanliness & Comfort
Inti Sisa
Guamote

A great hostel in Guamote, a place that is well worth a visit for its market. Basic rooms, good food and friendly service, interesting decor, activities for travelers. Recommended, especially for independent travelers.

Authenticity & Character
Location
Guamote does not have a lot of hotels, this is perhaps the only one catering to international visitors
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

Quirky, over-the-top colonial style decor. Fascinating place and well worth an overnight stay. Good food and friendly staff

Authenticity & Character
The hotel houses the owner's large collection of memorabilia, from old gramophones to radios and beyond
Location
Staff
Great service
Cleanliness & Comfort
Patio Andaluz
Quito

A wonderful Spanish colonial hotel in the heart of Quito, with excellent food, rooms and service. Recommended.

Authenticity & Character
Spanish colonial architecture and decoration
Location
In the center of the old town
Staff
Excellent service
Cleanliness & Comfort
Activity Reviews
Exploring Cuenca
Exploring Cuenca
Ecuador

Cuenca is a wonderful city with a Spanish colonial heart, great bars and restaurants as well. Lots to enjoy, but the Negroni rooftop bar with spectacular views of the old cathedral is a highlight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Villages Around Cuenca
Discover Villages Around Cuenca
Cuenca

We visited the shawl weaving workshop at Gualaceo (about 40 mins drive from Cuenca), where they make traditional shawls (macanas), with ikat designs and macrame fringes. You can see the whole process, and the visit is fascinating. Recommended. We also visited a weaver (Mama Rosa) in Saraguro district. She is about 3 hours drive from Cuenca, and absolutely charming and welcoming. If you are interested in weaving you should also definitely visit her for demonstrations of natural dyeing and weaving on a backstrap loom. Your guide should contact her and her family in advance to arrange.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Cotopaxi National Park
Explore Cotopaxi National Park
Ecuador

A spectacular, high-altitude park, underneath the snow-capped peak of Cotopaxi. If the weather is on your side, take the walk around the lake (1-1.5 hours)

Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador

The old town is beautiful and full of historic churches. A must-see for visitors to Ecuador

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Feb 02, 2026

Hi Chris,

I wanted to thank you for your kind words about David’s guidance, our services, and our country. I’m very happy to hear that you and Sandra had a great time visiting Ecuador and that you had the chance to visit weaving artisans and learn about their techniques. I’m sure you’ll share great stories with your colleagues. As you mentioned, it’s a wonderful experience for anyone visiting Ecuador to learn about these traditions.

I look forward to seeing the pictures you took. I’m sure there are some great memories to share! 🤗

Wishing you all the best,
Paul, your friend from Ecuador

1 Trip to Japan and 1st KimKim experience
Japan | Jan 21 - Jan 31, 2026

Joel
Joel B.
Petoskey, MI | Reviewed on Feb 01, 2026
Our tour was very well executed, the guides well versed and committed to making sure each moment of our trip was special. All pre-planned travel vouchers, event tickets, etc. were accepted without any problem. All in all, it was our first trup with KimKim and we will be certain to use it again. Read more

Our tour was very well executed, the guides well versed and committed to making sure each moment of our trip was special. All pre-planned travel vouchers, event tickets, etc. were accepted without any problem. All in all, it was our first trup with KimKim and we will be certain to use it again.

Hotel Reviews
Hilton Kyoto
Kyoto

One of the nicest hotels we've stayed at anywhere. You could spend a lot more money and stay at the Mandarin Orient or similar, but not any better. Outstanding staff, service, and restaraunts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Tokyo Hotel
Tokyo

Large hotel, a little bit dated, but very clean, very organized, and a very competent staff. Well located and within walking distance of plenty. Cabs were readily available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Winnie Wu
Winnie
Winnie Wu
Local specialist in Japan | Replied on Feb 01, 2026

Hi Joel,
It has been our great honor to accompany you throughout your entire trip. Thank you very much for your kind recognition and trust.😊

Whether it is you or your friends in the future, we truly hope you will continue to trust and choose us. We also look forward to the opportunity to work with you again!

Wishing you all the best, and hope to see you next time!

Best wishes,
Winnie

Trip of a lifetime
Italy | Jun 6 - Jun 21, 2025

Ben
Ben F.
North Atlanta, GA | Reviewed on Feb 01, 2026

Trip of a lifetime.

We talk about how we are afraid we peaked to early in life because every future trip may not be as good.

I truly think we had the perfect itinerary for what we wanted and we wouldn't change a think.

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Feb 02, 2026

Thank you so much for this incredible review! Calling it a “trip of a lifetime” truly means the world to us. We love your comment about peaking early - what a wonderful (and very understandable!) feeling after a journey like that.

We’re so happy to hear the itinerary felt perfectly tailored to what you wanted and that you wouldn’t change a thing. That’s always our goal. It was a pleasure being part of such a special experience, and we hope this trip sets the bar high for many more amazing adventures ahead!

Both Jaime (guide, may have it spelled wrong)...
Mexico | Jan 17 - Jan 24, 2026

Laura
Laura K.
Atlanta, GA | Reviewed on Feb 01, 2026
Both Jaime (guide, may have it spelled wrong) and Roberto our driver were great. Punctual, flexible and full of information.
The information given to us by Charlotte about times and places was a little vague. We were told to refer to different sources to get our schedule. I think that could be improved
Read more

Both Jaime (guide, may have it spelled wrong) and Roberto our driver were great. Punctual, flexible and full of information.
The information given to us by Charlotte about times and places was a little vague. We were told to refer to different sources to get our schedule. I think that could be improved

Hotel Review
Casa de la Luz
Mexico City

Staff friendly and accommodating. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colorful Markets Tour
Colorful Markets Tour
Mexico City

My favorite day of our trip. Loved the local markets. Roberto was particularly helpful guiding us through the local markets, as was Jaime

The canals of Xochimilco, the bohemian neighborhood of Coyoacan & Casa Azul
The canals of Xochimilco, the bohemian neighborhood of Coyoacan & Casa Azul
Mexico City
Tour Tacos & Cantinas
Tour Tacos & Cantinas
Mexico City

Loved going to local cantinas we would not have gone to on our own. Food was fabulous

Quality of Experience
Food
Guides, Drivers and Staff
Hot air balloon ride over Teotihuacan
Hot air balloon ride over Teotihuacan
Mexico City

Weather precluded the balloon ride. After standing for several hours waiting to see if we were ballooning it was difficult to spend the rest of the day walking around the pyramids

Local specialist: Charlotte Melun

Local expert needed for New Zealand Adventure
New Zealand | Jan 9 - Jan 21, 2026

Gayle
Gayle T.
Ashburn, VA | Reviewed on Feb 01, 2026
My husband and I travel regularly and typically book our own travel, but wanted a local expert to assist with our trip to New Zealand and Michelle was fantastic. We gave her travel dates and a general idea of the itinerary we wanted. After a zoom call to get acquainted, she came back with a itinerary that was based on our requests. We took some time to review and discuss, made a few changes, and the trip was booked. We did not have to spend hours online evaluating possibilities, or wonder if... Read more

My husband and I travel regularly and typically book our own travel, but wanted a local expert to assist with our trip to New Zealand and Michelle was fantastic. We gave her travel dates and a general idea of the itinerary we wanted. After a zoom call to get acquainted, she came back with a itinerary that was based on our requests. We took some time to review and discuss, made a few changes, and the trip was booked. We did not have to spend hours online evaluating possibilities, or wonder if the selections would meet our expectations.
We enjoyed a variety of accommodations and experiences, all with a unique flavor of New Zealand, which was our goal. The weather created a need to change some of our plans and Michelle was easy to contact and available to recommend changes in the time frame we needed.
We prefer not to be tightly booked, and so had much time to explore on our our own in addition to the activities scheduled by KimKim.
The travel book provided was a step by step itinerary that was extremely helpful as we navigated different modes of transportation including rental cars. tour buses and ferries. It provided directions to pickup/meeting points so that we were easily on our way moving from one spot to another.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 01, 2026

Thanks so much for sharing your feedback, Gayle. It was a pleasure working with you on this trip and I am so pleased to see that you noticed the value of our local knowledge in planning and booking a trip like this. Happy future travels with Kimkim!

KimKim did a very good job on planning our tr...
Costa Rica | Jan 21 - Jan 25, 2026

L
Linda R.
Chicago, IL | Reviewed on Feb 01, 2026
KimKim did a very good job on planning our trip to Costa Rica but there were a couple of oopses once we got there. The times on one of the tours and one of the pickups changed and we were not notified (I'm sure because I printed the itinerary before we left). The guide we had on our volcano hike was just putting in the hours but the guide on our cloud forest tour made up for that. The accommodations were lovely though the Cloud Forest Lodge was isolated and their menu wasn't very expansive... Read more

KimKim did a very good job on planning our trip to Costa Rica but there were a couple of oopses once we got there. The times on one of the tours and one of the pickups changed and we were not notified (I'm sure because I printed the itinerary before we left). The guide we had on our volcano hike was just putting in the hours but the guide on our cloud forest tour made up for that. The accommodations were lovely though the Cloud Forest Lodge was isolated and their menu wasn't very expansive which would not have worked for more than the two days we were there. If you are going to the Cloud Forest from Arenal Volcano, or vice versa, do take the lake ferry - it was so relaxing! Holden, Adrian and Nancy did a really good job enabling us to see as much of Costa Rica as we could.

Hotel Reviews
Cloud Forest Lodge
Monteverde

This lodge was interesting. Work has been done on it but the bathroom is huge which made no sense - our room could have been a suite if a bit of thought had gone into the planning. The staff was amazing, but the menu wasn't varied enough for more than a couple of days stay. Because it was isolated, getting out for a meal would have required extra effort. However, the view was spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Beautiful hotel with amazing hot springs and a variety of restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Treetopia Tram & Hanging Bridges
Treetopia Tram & Hanging Bridges
Monteverde

Amazing vantage point of Monteverde from the tram. It had rained and the trail was slick so we chose not to hike back to the entry which might have been nice. The hanging bridge trail was well maintained and the bridges were really impressive.

Quality of Experience
Guides, Drivers and Staff
The tram and hanging bridges were self guided
Transport
Creatures of the Night at Cloud Forest Lodge
Creatures of the Night at Cloud Forest Lodge
Monteverde

Though we didn't see much beyond frogs and tarantulas, our guide was so cute, sweet and excited that it didn't matter. How often do you have the chance to traipse through the rain forest, flashlight in hand and enjoy being in the dark sleuthing for critters?

Quality of Experience
Guides, Drivers and Staff
Transport
The walk was at our hotel so there was no transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Our guide Andy was a wealth of information about birds, botany and the rain/cloud forest. We enjoyed him so much that we extended our tour by two hours and then took him to lunch!

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Birdwatching in Arenal Mundo Aventura Park
Private: Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna

Our guide Ron was so excited about seeing birds and being in nature - he made getting up at 4:30 worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Our guide was just putting in the hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum

Costa Rica
Costa Rica | Jan 23 - Jan 31, 2026

Mike
Mike C.
Chicago, IL | Reviewed on Feb 01, 2026
Holden was fantastic- communicative, professional and insightful.
The island was beautiful and the people universally friendly.
We had great drivers Pablo and Alex.
Birding and wildlife tours with Gabriel and Socio and Carlos were exceptional .
We did have one bad experience with a guide. The tour company was apologetic and refunded that tour.
Read more

Holden was fantastic- communicative, professional and insightful.
The island was beautiful and the people universally friendly.
We had great drivers Pablo and Alex.
Birding and wildlife tours with Gabriel and Socio and Carlos were exceptional .
We did have one bad experience with a guide. The tour company was apologetic and refunded that tour.

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

The restaurant lacks character and comfort. Food was just OK. Close to the airport with a speedy shop shuttle. Desk staff were very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

Beautiful views and a beautiful place to see monkeys. The staff were not quite as friendly as in other hotels the room was a bit antiquated. The facility is very close to a loud road and it is noisy with a lot of diesel fumes at times the restaurant seems to want to rush you in and out quickly.

Authenticity & Character
Location
Staff
They could be friendlier and more interactive
Cleanliness & Comfort
The rooms are a bit antiquated. Bathroom fans loud and should be separated from the light switch as it was loud anytime we just wanted to turn on the light. Outlets hard to access ( behind bed).
Cloud Forest Lodge
Monteverde

The restaurant staff here were amazing, friendly and proficient. The chef was great. The setting wonderful with plenty of bird and monkey sightings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Nice hotel, friendly staff,nice setting, beautiful wildlife. The room was fine with one exception. The shower was exceptionally hard to use. It was a hanging unit above a hot tub, you really need three hands to use it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Socio was an exceptional guide. He navigated us so that we saw numerous spectacular plants and wildlife. He was very skillful with photography and identification of species.

Quality of Experience
Tremendous guide
Guides, Drivers and Staff
Transport
They forgot to pick us up but the tour company was apologetic and is investigating why.
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Just just the worst. Horrific Guide.

Quality of Experience
New guide
Guides, Drivers and Staff
Attitude issues
Transport
Dirty smelly vehicle
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

Nice guides. Safe and fun experience. Lots of adrenaline.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

It was educational. We did feel it actually went on a little longer than it should have.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Birdwatching in Arenal Observatory
Private Birdwatching in Arenal Observatory
Arenal/La Fortuna

Gabriel was an incredible guide, we saw a wide variety of birds which he helped to identify and locate. Spectacular setting, lots of fun.

Quality of Experience
Guides, Drivers and Staff
Pablo And Gabriel we’re awesome awesome
Transport
Right on time
Private Arenal Hanging Bridges & La Fortuna Waterfall Hike
Private Arenal Hanging Bridges & La Fortuna Waterfall Hike
Arenal/La Fortuna

Fun , cool bridges, some wildlife, and some bird sightings

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum

Our trip was fantastic. All the tours suggest...
Germany | Jan 27 - Jan 31, 2026

M
Meghan M.
Bozeman, MT | Reviewed on Feb 01, 2026
Our trip was fantastic. All the tours suggested by Emilie were perfect for us. The guides were extremely knowledgeable. The trip was exactly what we wanted. Read more

Our trip was fantastic. All the tours suggested by Emilie were perfect for us. The guides were extremely knowledgeable. The trip was exactly what we wanted.

Hotel Review
Platzl Hotel - Superior
München
Authenticity & Character
Location
Great location in old town
Staff
Cleanliness & Comfort
Activity Reviews
More Than Viktualienmarkt Food Tour
More Than Viktualienmarkt Food Tour
Munich

Our guide, Kevin, was very fun and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

This was a powerful and moving experience. Our guide from Radius tours had encyclopedic knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilie Dubreuil
Emilie
Emilie Dubreuil
Local specialist in Villefranche-sur-Saône | Replied on Feb 02, 2026

Thank you, Meghan! It was a pleasure helping you organize your trip to Munich. We’re so happy to hear you had a wonderful time and hope to welcome you back to Europe again soon!

Trip to Argentina- first time with Kim Kim travels
Argentina | Dec 25 - Jan 2, 2026

S
Sheila S.
Miami, FL | Reviewed on Jan 31, 2026
I am writing this review as a first user of the KimKim platform for booking a trip. I have travelled with several other luxury and boutique companies. Here is my feedback regarding the overall experience: - The travel agent should inquire regarding the interests of the guests and suggest places of interest. Here I was suggesting the places after my research and they were enabling it.
- Kim Kim travels has a very opaque pricing policy. You can review our text chat - you will note that when I...
Read more

I am writing this review as a first user of the KimKim platform for booking a trip. I have travelled with several other luxury and boutique companies. Here is my feedback regarding the overall experience:

- The travel agent should inquire regarding the interests of the guests and suggest places of interest. Here I was suggesting the places after my research and they were enabling it.
- Kim Kim travels has a very opaque pricing policy. You can review our text chat - you will note that when I added an extra day the pricing was increased by $3000 . I had to point it out and then it was brought down to the original estimate. That's not trustworthy.
- Travel agent did not highlight that the US citizens need Brazilian visa since April 2025. I had to scramble to get one.
- I called before reaching Iguazo falls regarding airport pick up- when I did not get a response I called the hotel to pick up- cost me extra for the pick up and buy the Iguazo Park tickets.
- We were promised a jazz show dinner on December 25th- when I reached Buenos Aires and inquired- they stated it was closed for the holiday- made me a hurried reservation for elsewhere for Jazz- there was no jazz there that night.
My trip to Iguazo falls was made memorable because I booked the Gran Melia hotel on my own. That was an amazing hotel with great views and excellent hospitality.
This was my most expensive trip abroad and I will hesitate to recommend Kim Kim - the company needs to have transparency and more engaged agents.

Hotel Reviews
Windsor Leme Hotel
Rio de Janeiro
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Four Seasons Hotel Buenos Aires
Buenos Aires

Excellent accommodation, hospitality and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jeep Tour Historic Center
Jeep Tour Historic Center
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Guide and driver took extra care of the guests and took us to all the important places
Transport
Hike Morro Dois Irmãos con Favela do Vidigal
Hike Morro Dois Irmãos con Favela do Vidigal
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Guide was great- very accomodative to each persons pace
Transport
We had to use Uber
Christ the Redeemer, Botanic Garden and Sugarloaf Mountain
Christ the Redeemer, Botanic Garden and Sugarloaf Mountain
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
The Argentine Experience in the Iguazu jungle
The Argentine Experience in the Iguazu jungle
Puerto Iguazú
Quality of Experience
Excellent staff and the experience
Food
Guides, Drivers and Staff
Transport
Tango & cena show at El Querandi
Tango & cena show at El Querandi
Buenos Aires
Quality of Experience
Dancers
Food
2 hours for the food service before the dance- too long
Guides, Drivers and Staff
Transport
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Feb 02, 2026
Hola Sheila!
Thank you for taking the time to share your experience and such detailed feedback. We sincerely regret that some aspects of the trip did not meet your expectations, especially considering that this was such an important journey for you and your family.
Regarding the itinerary design, our approach is always to work collaboratively with our travelers: we suggest options based on the interests expressed while also incorporating the places the traveler wishes to include. In this...
Read more

Hola Sheila!
Thank you for taking the time to share your experience and such detailed feedback. We sincerely regret that some aspects of the trip did not meet your expectations, especially considering that this was such an important journey for you and your family.
Regarding the itinerary design, our approach is always to work collaboratively with our travelers: we suggest options based on the interests expressed while also incorporating the places the traveler wishes to include. In this case, several decisions were made based on your own preferences and personal research, which we aimed to accommodate within the available logistics.
In Iguazú, the transfer from the airport to the hotel had already been requested and confirmed as part of the trip services. We understand that, not having received immediate confirmation, you decided to arrange the transfer directly with the hotel; we would like to clarify that the contracted service was still active.
As for the jazz dinner show on December 25th, this activity appeared in the itinerary as a suggestion within a free-time block, including venue recommendations, and not as a confirmed or pre-booked service. The final decision to attend and the choice of venue were left to the traveler, subject to availability. We regret if this was not sufficiently clear and if it led to different expectations.
Regarding the visa requirement for Brazil, we acknowledge that this information should have been highlighted more clearly, and we regret any inconvenience this may have caused.
We appreciate your honesty. Feedback like yours helps us review our internal processes and continue improving the experience we offer. We are sorry that this trip did not fully meet your expectations, and we take each of the points you mention very seriously.

Gustavo
Costa Rica | Jan 19 - Jan 28, 2026

Laura
Laura B.
Chicago, IL | Reviewed on Jan 31, 2026
Fantastic, friendly, knowledgeable, thoughtful, engaged, as curious as those of us who had never been here before! Read more

Fantastic, friendly, knowledgeable, thoughtful, engaged, as curious as those of us who had never been here before!

Hotel Reviews
La Foresta Nature Resort
Quepos

Beautiful grounds and helpful staff.

Authenticity & Character
Tica time and garden beauty in full display
Location
On a main highway so walking anywhere was not recommended. Being away from the restaurants/beaches/shopping, etc was a bit isolating. Room was spacious, employees were helpful and kind. Restaurants menu limited. Primarily ate breakfast daily. Loved the fresh fruit selections and the view overlooking the back gardens, birds, monkeys, etc
Staff
Front desk and daily room cleaning were fantastic. Front desk attendant was very helpful to coordinate with our transportation services and taxi/ubers.
Cleanliness & Comfort
It’s a high humidity jungle so expect some insects to come in. Loved the rocking chairs on the porch! Made morning coffee even better! Also enjoyed seeing the various sized iguanas on campus sunning … grandpa, grandma and the kids visited most every day.
Hotel Presidente
San José

Late night arrival so limited exposure. We did wander to the rooftop bar for a drink - beautiful patio and gardens as well as interesting speakeasy decor inside.

Authenticity & Character
Location
City area seemed to need the gates at the entry. Again, night arrival and early morning departure limited experience.
Staff
Cleanliness & Comfort
Hotel Eco Arenal
Fortuna

No lunch or dinner on site. Most days lunch wasn’t needed however, was presented as 3 meals available on site. Room was sparse but functional - suggest adding a chair or two so there is more seating than the bed. Campus was beautiful and the resident chickens and cat were entertaining.

Authenticity & Character
Beautiful flowers, Arenal volcano and monkey and macaw or toucan siting. Lots of colorful small birds fed near outdoor eating area entertained with breakfast.
Location
On the edge of town so a longer walk to the businesses/shopping downtown.
Staff
Cleanliness & Comfort
Local specialist: Gustavo Camperos

We had a great trip and everything went perfe...
Costa Rica | Jan 20 - Jan 30, 2026

H
Henry F.
West Sacramento, CA | Reviewed on Jan 31, 2026
We had a great trip and everything went perfectly! We have traveled with Kim Kim before and I am so impressed with your attention to detail! Our pick up drivers were very professional (especially Kennie) , our adventures let us get a great feel for Costa Rica and it's beautiful and rich history and wonderful and welcoming people. Our hotels were perfect and allowed us to relax and still be close to everything. Read more

We had a great trip and everything went perfectly! We have traveled with Kim Kim before and I am so impressed with your attention to detail! Our pick up drivers were very professional (especially Kennie) , our adventures let us get a great feel for Costa Rica and it's beautiful and rich history and wonderful and welcoming people. Our hotels were perfect and allowed us to relax and still be close to everything.

Hotel Reviews
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonda Vela Hotel
Monteverde

We all loved the family and staff!

Authenticity & Character
They went out of their way to make us comfortable. The authentic breakfasts were a real treat!
Location
Staff
Over the top great!
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lomas del Volcán
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hanging Bridges Walk
Guided Hanging Bridges Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Could give more time at the beach
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Food was a buffet style, but good.
Guides, Drivers and Staff
Transport
Traditional Cooking Class - Dinner
Traditional Cooking Class - Dinner
Arenal/La Fortuna

Excellent and very hands on! Still waiting for our recipies!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very informative and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Roads were very bad!
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 02, 2026

Hello Henry,

Thank you so much!
I am really happy to hear everything went perfectly and that you felt well taken care of throughout the trip.

I will be sure to pass your kind words along to Kennie as well. It was a pleasure helping you experience Costa Rica’s nature, history, and warm hospitality. Hope to help you plan another adventure in the future!

Pura Vida,
Olman

Trip of a lifetime!
Costa Rica | Jan 13 - Jan 24, 2026

Julie
Julie S.
San Jose, CA | Reviewed on Jan 31, 2026
An incredible trip full of fun and great memories . Olman was incredibly patient with my many calls and questions. Our favorite activities were the wildlife boat trip in Tortugero, zip lining in Monte Verde, the volcano hike in La Fortuna and the final night catamaran cruise in Tamarindo. Read more

An incredible trip full of fun and great memories . Olman was incredibly patient with my many calls and questions. Our favorite activities were the wildlife boat trip in Tortugero, zip lining in Monte Verde, the volcano hike in La Fortuna and the final night catamaran cruise in Tamarindo.

Hotel Review
Wyndham
Tamarindo

Hotel was quite run down and needs repairs. Great location and views but bedding was torn, sink had leaks and the water pressure on the shower was very low. There was a shortage of towels and issues with the dryers being broken. Breakfast was tasteless and bland. Tables not cleared at breakfast and dirty.

Authenticity & Character
big corporate hotel, very little charm
Location
great view
Staff
Not friendly and overworked, too much asking for tips
Cleanliness & Comfort
Bed linens ripped, sink leaks, shower pressure poor
Activity Reviews
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

Crew was so friendly and views were amazing

Quality of Experience
comfortable ,
Food
Guides, Drivers and Staff
crew was awesome
Transport
Long ride from our hotel
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero

Great wildlife and wonderful guide. We saw and learned a lot

Quality of Experience
Guides, Drivers and Staff
Transport
San Jose - Tortuguero
San Jose - Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Very knowledgable
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 02, 2026

Hello Julie!

Thank you so much!
You collected great photos, amazing!

It truly means a lot to hear this. I’m really glad you had such an amazing time and that those experiences became highlights of your trip.

It was a pleasure helping you plan this journey, and I appreciate your trust and patience just as much. Wishing you many more adventures ahead, and you’ll always be welcome back in Costa Rica!

Pura Vida,
Olman

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.