Kimkim Trip Reviews

4.8
Based on 21,101 ratings
Read 21,101 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

10 fantastic days in Costa Rica.
Costa Rica | Jun 20 - Jun 29, 2026

Erica
Erica I.
West Saint Paul, MN | Reviewed on Jul 06, 2026
We spent 10 fantastic days in Costa Rica. We started in Arenal and stayed at the Arenal Springs Resort and Spa, great staff and a beautiful property. We had three tours, a volcano tour with Mariano, a bird tour with Mau, and a night tour with Pablo. Loved all three. The guides were really friendly and informative. We learned a lot.
Next we went to Monteverde, we drove route with the new bridge. The view was worth it but make sure you have a 4x4 and check water levels at the rivers. We...
Read more

We spent 10 fantastic days in Costa Rica. We started in Arenal and stayed at the Arenal Springs Resort and Spa, great staff and a beautiful property. We had three tours, a volcano tour with Mariano, a bird tour with Mau, and a night tour with Pablo. Loved all three. The guides were really friendly and informative. We learned a lot.
Next we went to Monteverde, we drove route with the new bridge. The view was worth it but make sure you have a 4x4 and check water levels at the rivers. We stayed at the Koora. I would go back to Montverde just to stay here. The staff here is the best I've met in all of my travels.
We ended our trip in Tamarindo for a few days of sun and relaxation. It was our first time having a close up look at Howler monkeys. We will be going back to Costa Rica!

Hotel Reviews
Koora Hotel
Monteverde

This hotel has the best staff of any place that I've stayed. I wanted to hug them when we left. This will make me seek out more Seaglass properties.

Authenticity & Character
Location
Staff
They are so friendly and so professional.
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

Beautiful property, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Sloth Observation Tour
Private Sloth Observation Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
We really appreciated how experienced they were. Showed us how to locate them in the wild.
Transport
Private Night Excursion in Rainforest and Wild Frog Sanctuary
Private Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

I love frogs and lizards, I do not love spiders and snakes. I left this tour feeling more comfortable and more educated. Pablo was an excellent guide, extremely knowledgeable and answered my five billion questions. He even spotted a juvenile Sloth for us to see, we were able to see it moving around.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Birdwatching in Arenal Mundo Aventura Park
Private: Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna

Mau is a great guide! His passion for birding is contagious. My husband and I have now downloaded the Merlin bird app to use in every place we visit. Take this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

We spent five hours with Mariano. We learned so much about the history of Costa Rica, the plants and the animals. We had lunch together at the Red Frog, great casual food. Loved the coffee!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jul 06, 2026
Hola Erika, Thank you so much for taking the time to share your wonderful experience! It truly made my day to read your review. I'm so happy to hear that you had such a fantastic 10 days in Costa Rica! It sounds like you experienced the perfect combination of adventure, nature, and relaxation. I'm delighted that you enjoyed your stay at Arenal Springs Resort & Spa and that Mariano, Mau, and Pablo helped make your tours so memorable. I'll be sure to share your kind words with our operations... Read more

Hola Erika,

Thank you so much for taking the time to share your wonderful experience! It truly made my day to read your review.

I'm so happy to hear that you had such a fantastic 10 days in Costa Rica! It sounds like you experienced the perfect combination of adventure, nature, and relaxation.

I'm delighted that you enjoyed your stay at Arenal Springs Resort & Spa and that Mariano, Mau, and Pablo helped make your tours so memorable. I'll be sure to share your kind words with our operations team and the guides—they'll be thrilled to hear your feedback.

It also sounds like Koora in Monteverde made a lasting impression! I'm so glad the staff provided such exceptional hospitality and that you enjoyed the scenic drive over the new bridge.

Ending your vacation in Tamarindo, relaxing on the beach and seeing howler monkeys up close, sounds like the perfect way to finish your Costa Rican adventure.

Thank you again for trusting Serendipity Adventures with your trip. It was truly a pleasure helping you plan your vacation, and I'm so happy to hear you'll be coming back to Costa Rica.

We look forward to welcoming you again for another unforgettable adventure!
You can ask for me I will be more than happy to assisting you again!
Pura Vida! 🌴🦥🇨🇷

Warm regards,

Elena Mora
Serendipity Adventures

Japan with Cannon
Japan | Jun 14 - Jun 27, 2026

M
Matthew K.
San Jose, CA | Reviewed on Jul 06, 2026
My son and I had a great time traveling around the country and trying new foods. Our guide was helpful and reacted quickly when we needed to change our itinerary. Read more

My son and I had a great time traveling around the country and trying new foods. Our guide was helpful and reacted quickly when we needed to change our itinerary.

Activity Review
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

The food was good, but the real experience is the history we learned as we walked from restaurant to restaurant.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Cannon Xiao

Honeymoon in Greece
Greece | Jun 15 - Jun 21, 2026

K
Kristen F.
Ashburn, VA | Reviewed on Jul 06, 2026
My husband and I went on my honeymoon which was planned by Gustavo and everything went perfectly! Our transportation was always right on time and always in communication with us. They were all super helpful and friendly. Check in at each hotel went seamlessly and even had champagne and snacks when we arrived. Each excursion/activity that was planned also was easy to get to and the guides were wonderful. Would definitely recommend Kimkim to anyone looking to go away and we will definitely use... Read more

My husband and I went on my honeymoon which was planned by Gustavo and everything went perfectly! Our transportation was always right on time and always in communication with us. They were all super helpful and friendly. Check in at each hotel went seamlessly and even had champagne and snacks when we arrived. Each excursion/activity that was planned also was easy to get to and the guides were wonderful. Would definitely recommend Kimkim to anyone looking to go away and we will definitely use again in the future!

Hotel Reviews
Blue Waves Suites
Paros

AMAZING place. This hotel was the best. When we arrived the staff was so helpful, showed us around and gave us info on the area. We had a decent sized kitchen with everything you would need. The bathroom had anything you could have possibly needed as well as a washing machine. The bedroom had more than enough space and the deck attached was looking right over the water. Breakfast served every morning was also so so good! The best part of the hotel is the staff. They went above and beyond with everything.

Authenticity & Character
Location
I liked the location because it was quiet and calm so if you are looking for more nightlife you would need to go elsewhere but the restaurant right next to it, Kima- we went to everyday- it was SO good. We were able to walk down to other beaches and the walk was easy and very pretty. We were able to take the bus easily across the island and also had a car but did not use it much!
Staff
The best staff we have ever experienced at a hotel. Helped us set up car rental, gave recommendations on every stop to make while we explored, from beaches, to restaurants, to shops- we did everything and every recommendation was worth it.
Cleanliness & Comfort
Super clean and bed very comfortable!
Kasimatis by La Perla
Santorini

This hotel was wonderful. Incredible views and loved the private hot tub. Breakfast was delivered to the patio each morning and was always delicious.

Authenticity & Character
Location
Hotel was in a great place to be able to walk one way to Oia and the other through so many shops and restaurants.
Staff
Cleanliness & Comfort
Niche Hotel
Athens

Hotel was in a very walkable area. Very clean room. Great views and breakfast was GREAT!

Authenticity & Character
Location
Very walkable
Staff
Cleanliness & Comfort
Activity Reviews
Private Evening Neighborhood Walk
Private Evening Neighborhood Walk
Athens

Our guide was super friendly, knowledgeable and fun. We had a blast and learned a lot!

Quality of Experience
Guides, Drivers and Staff
Transport
7 Course Cycladic Dining & Wine Pairing Experience
7 Course Cycladic Dining & Wine Pairing Experience
Paros

The staff and food were both incredible!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

Kimkim and Serendipity were fantastic!
Costa Rica | Jun 26 - Jul 5, 2026

Lisa
Lisa D.
Denver, CO | Reviewed on Jul 06, 2026

Kimkim and Serendipity Adventures were fantastic to work with! Bryan, Adrian and Nancy did a fantastic job planning the trip, adjusting it for me and the supporting us during the trip for anything we needed. Our family vacation was fun and seamless due to this team. Thank you!

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 06, 2026

Hi Lisa!

Wow! Thank you so much for your lovely words! It was truly a pleasure helping your family, and I'm so happy everything went smoothly. We really appreciate your feedback.

I hope to see you again in Costa Rica someday!

Pura Vida!🐦☀️🦗
Bryan

An Unforgettable Journey Through Peru
Peru | Jun 16 - Jul 1, 2026

Yasemin
Yasemin T.
Istanbul, İstanbul, Türkiye | Reviewed on Jul 06, 2026
We can honestly say that our trip exceeded our expectations🎉🙏✨. From the very beginning, our travel specialist, Io, was wonderful. We had many ideas, many questions and, of course, many little details that were important to us. She listened to everything with incredible patience and really tried to understand what kind of trip we wanted. And the final itinerary truly felt like our trip, not just a standard tour. We also loved Io’s warmth, honesty and obvious love for Peru. Everything... Read more

We can honestly say that our trip exceeded our expectations🎉🙏✨.

From the very beginning, our travel specialist, Io, was wonderful. We had many ideas, many questions and, of course, many little details that were important to us. She listened to everything with incredible patience and really tried to understand what kind of trip we wanted. And the final itinerary truly felt like our trip, not just a standard tour. We also loved Io’s warmth, honesty and obvious love for Peru.

Everything during the trip was very well organized too. The transfers, hotels, activities and all the logistics worked very smoothly.

We were also very happy with our guides and drivers. Our guides were knowledgeable, kind and professional, and their love for their country made our experiences even more special.

One of the best examples of how well the team took care of us came at the very end of our trip. We decided to make a major last-minute change to our itinerary, and in a very short time they arranged a completely new plan for us. And, everything worked perfectly as well.

From the first days of planning until we returned home, we felt that we were in very good hands. For us, this was not just a well-organized holiday. It was a very personal and unforgettable journey.

A big thank you to Io, the operations team, our guides, drivers and everyone who helped make our trip so special. We would happily recommend Io and her team to anyone planning a trip to Peru.

Hotel Reviews
Sonesta Posada del Inca
Urubamba
Authenticity & Character
Location
P
Staff
Cleanliness & Comfort
La Hacienda Bahía Paracas
Paracas
Authenticity & Character
Location
Ş
Staff
Cleanliness & Comfort
Local specialist: Io Gillhuber

All our guides were great and definitely help...
Peru | Jun 26 - Jul 5, 2026

Ramiro
Ramiro R.
Savannah, GA, USA | Reviewed on Jul 06, 2026
All our guides were great and definitely helped us learn and really helped us embrace the true essence of Peru and its culture. Read more

All our guides were great and definitely helped us learn and really helped us embrace the true essence of Peru and its culture.

Hotel Reviews
Eco Amazonia Lodge
Las Piedras
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sol Natura Hotel
Ollantaytambo
Tika Wasi Casa Boutique
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel El Tambo
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
EcoAmazonia  Lodge - Lago Sandoval 3/3:  Flight to Lima
EcoAmazonia Lodge - Lago Sandoval 3/3: Flight to Lima
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Ziplining & Via Ferrata in The Sacred Valley
Shared Ziplining & Via Ferrata in The Sacred Valley
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Interactive City & Gourmet Lima Food Tour (AM)
Shared Interactive City & Gourmet Lima Food Tour (AM)
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
EcoAmazonia  Lodge - Sandoval Lake 2/3
EcoAmazonia Lodge - Sandoval Lake 2/3
Puerto Maldonado
Quality of Experience
I
Food
Guides, Drivers and Staff
Transport
Flight to Puerto Maldonado: EcoAmazonia Lodge - Sandoval Lake 1/3
Flight to Puerto Maldonado: EcoAmazonia Lodge - Sandoval Lake 1/3
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu)
Explore Machu Picchu (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Io Gillhuber

Iceland Flawless Planning, Incredible Memories
Iceland | Jun 16 - Jun 30, 2026

jennifer
jennifer m.
Seattle, WA | Reviewed on Jul 06, 2026
The entire trip plan was designed beautifully. The driving time was constructed allowing me time to travel the entire Ring Road and the West Fjords yet it allowed me enough time to not just stop and see the sights but to participate in activities and to hike a great deal which was an important desire of mine. During the trip two scheduling conflicts occurred one totally my mistake and the other was an activity booking error. The Kim Kim team responded quickly and both issues were resolved... Read more

The entire trip plan was designed beautifully. The driving time was constructed allowing me time to travel the entire Ring Road and the West Fjords yet it allowed me enough time to not just stop and see the sights but to participate in activities and to hike a great deal which was an important desire of mine. During the trip two scheduling conflicts occurred one totally my mistake and the other was an activity booking error. The Kim Kim team responded quickly and both issues were resolved with a quick and positive outcome. Highlights of the trip included the Bike and Bath tour at Lake Myvatn, my bike guide Ragner provided an a fun and informative tour. The Zodiac Boat tour at the Jokulsarlon Glacier was a surprise highlight. Two unexpected pleasant stops were my stay at the very small village Drangsnes at the Malarhorn Guest House ( such friendly hostess) and maybe my favorite stay was the village of Seydisfjordur. I would have stayed an extra night had time allowed. The village was stunning and hiking was excellent. Spending my last night at the Sky Lagoon was a perfect wrap up for the trip. Overall the entire trip was a highlight for me, the waterfalls are each so unique and amazing and the geographical differences throughout the country are hard to describe, you just have to see it.

Hotel Review
Hótel Egilsen
Stykkishólmur

The hotel was quaint and historic

Authenticity & Character
Location
Staff
Marta
Cleanliness & Comfort
The bed was sooo comfortable. I was in a single room and it was a bit tight I was told to expect this so no surprise.
Activity Review
Around and about Isafjordur
Around and about Isafjordur
Ísafjörður

Kayaking the Fjord was beautiful. The wind thankfully calmed for the day but I would not want to kayak on a windy day. The company that provided the kayak tour also does Gravel and mountain bike tours, I did not have time to add this on but I saw groups out on the tours and it looked like fun.

Quality of Experience
Guides, Drivers and Staff
Will was a fun kayak tour nice and he was very knowledgeable.
Transport
Local specialist: Emanuela Grieco

Awesome trip to Scotland
Scotland | Jun 24 - Jul 2, 2026

Merinda
Merinda S.
Denver, CO | Reviewed on Jul 06, 2026
We had the most amazing experience on our trip to Scotland. Thank you to Jane and Celina for working with us to create such an incredible trip. We took a group of 49 Taekwondo students and family members from the Colorado Taekwondo Institute on a 10 day trip to Scotland where we visited Stirling for 2 days, Aviemore and Inverness for 3 days and Oban for 3 days. Our trip was seamless. Our excursions and activities had just the right balance and we were able to include many meals for our... Read more

We had the most amazing experience on our trip to Scotland. Thank you to Jane and Celina for working with us to create such an incredible trip. We took a group of 49 Taekwondo students and family members from the Colorado Taekwondo Institute on a 10 day trip to Scotland where we visited Stirling for 2 days, Aviemore and Inverness for 3 days and Oban for 3 days. Our trip was seamless. Our excursions and activities had just the right balance and we were able to include many meals for our group. We even got to visit the highland games at Drumtochty Castle and do a demonstration for the crowd. Another highlight of our trip was having a special guide on the last full day of our trip. James Gray was amazing.

Hotel Review
Boat Country Inn and Restaurant
Aviemore

The staff at the Boat Country Inn were the most amazing group of people. They were super friendly and helpful. We really enjoyed our time at the Boat Country Inn. We were also had a delicious meal in their restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jane Davey

The Best! Nadia was very infomative from th...
South Africa | Jul 3 - Jul 4, 2026

Y
Yolanda D.
Boston, MA | Reviewed on Jul 06, 2026
The Best! Nadia was very infomative from the very beginning. She answered all of our questions in a timely fashion. She shared information with us to help our travels smoother. She really went above and beyond ot make sure our stay was amazing. I would recommend Nadia to all of my friends. Read more

The Best!

Nadia was very infomative from the very beginning. She answered all of our questions in a timely fashion. She shared information with us to help our travels smoother. She really went above and beyond ot make sure our stay was amazing. I would recommend Nadia to all of my friends.

Hotel Review
Bakubung Bush Lodge
Pilanesberg National Park
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nadia Albertus

Our vacation was an amazing experience.
Thailand | Jun 22 - Jun 29, 2026

R
Ray f.
Ashburn, VA | Reviewed on Jul 06, 2026

"Our recent vacation was an absolutely incredible experience—by far the best trip we have ever taken! What truly set this journey apart was KimKim’s meticulous attention to detail. From the moment we landed at our first destination to our final departure heading home, every single transition was flawless. Every need was anticipated and seamlessly met, allowing us to just relax and enjoy. That level of care and precision is what makes kimkim stand out from the rest. We couldn't be happier!"

Local specialist: Kien Nguyen

Driving from Ålesund to Bergen
Norway | Jul 1 - Jul 5, 2026

T
Timothy C.
Los Angeles, CA | Reviewed on Jul 06, 2026
Driving from Ålesund to Bergen
Hotel Alexander was a standout among the hotels…very nice. Loved driving in Norway! Driving up to Jostedalsbreen National Park, seeing Briksdal & Kjendalsbreen glaciers, riding the Flåm train: very special & scenic ❤️. Our electric car (Volkswagen ID4) knew when the speed limit changed and adjusted cruise control up & down to match. Driving the longest car tunnel in the world between Flåm to Bergen…very fun, & with the 3 visual breaks 👍
Read more

Driving from Ålesund to Bergen
Hotel Alexander was a standout among the hotels…very nice. Loved driving in Norway! Driving up to Jostedalsbreen National Park, seeing Briksdal & Kjendalsbreen glaciers, riding the Flåm train: very special & scenic ❤️. Our electric car (Volkswagen ID4) knew when the speed limit changed and adjusted cruise control up & down to match. Driving the longest car tunnel in the world between Flåm to Bergen…very fun, & with the 3 visual breaks 👍

Activity Review
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Norway

Beautiful

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jul 06, 2026

Hi, Timothy! :)

Thank you for your wonderful review! We're delighted you enjoyed your stay at Hotel Alexandra and had such an unforgettable journey through Norway. It sounds like you experienced some of the country's most spectacular scenery - we hope to welcome you back for another adventure soon!

All the best,
Kadri

Driving from Ålesund to Bergen and taking in the sights.
Norway | Jul 1 - Jul 5, 2026

S
Susan C.
Los Angeles, CA | Reviewed on Jul 06, 2026
We had just finished a cycling trip and we were taking a few more days to see the western part of Norway. We spent time in Alesund, Loen, Flam and Bergen and rented the car on our own. We really enjoyed the time on our own to explore Loen and the Jostedalbreen National Park. I highly recommend the Loen Skylift, it is a bit pricey, but the views are outstanding. We also visited the glacier museum on the drive to Flam. Renting an electric vehicle was easy and we easily found charging... Read more

We had just finished a cycling trip and we were taking a few more days to see the western part of Norway. We spent time in Alesund, Loen, Flam and Bergen and rented the car on our own. We really enjoyed the time on our own to explore Loen and the Jostedalbreen National Park. I highly recommend the Loen Skylift, it is a bit pricey, but the views are outstanding. We also visited the glacier museum on the drive to Flam. Renting an electric vehicle was easy and we easily found charging stations, be prepared for long tunnels if you are driving to Bergen.
We were lucky to arrive at places in between tour buses and cruise ships. Most of the towns had very large cruise ships docked in the fjords nearby and that created a crowded downtowns while people were off the ship or bus tours. Norway has a short tourist season and lovely cool weather, so plan ahead. I was very happy with the service provided by Kimkim and the app made finding tickets and confirmations very easy.

Activity Reviews
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Norway
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen
Past & Present City Walk
Past & Present City Walk
Bergen
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jul 06, 2026

Hi, Susan!

Thank you for sharing your experience! It sounds like you and Timothy had a fantastic journey exploring Western Norway at your own pace. We're so glad you enjoyed the flexibility of your trip, found travelling with an electric vehicle easy, and that the KimKim app helped keep everything organised. We hope to help you plan another adventure in the future!

Kind regards,
Kadri

Well organized!
Japan | Jun 26 - Jul 5, 2026

C
Cindi H.
Harrison, NJ | Reviewed on Jul 06, 2026
Yumi and Taku were outstanding! The trip was well planned and took a lot of the stress of a first time trip to Japan away. We all would love to go back. Read more

Yumi and Taku were outstanding! The trip was well planned and took a lot of the stress of a first time trip to Japan away. We all would love to go back.

Hotel Reviews
Kyoto Tokyu Hotel
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the b asakusa
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Samurai Sword Experience for Adults in Kyoto
Samurai Sword Experience for Adults in Kyoto
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang

Working with Berat was so helpful! She planne...
Turkey | Jun 19 - Jun 29, 2026

Paula Frances
Paula Frances P.
Atlanta, GA | Reviewed on Jul 06, 2026

Working with Berat was so helpful! She planned an amazing trip that our family loved!
Our favorite part was the guides! They were knowledgeable and so helpful!

Local specialist: Berat Ornek

Long was exceptional, detailed engagement and...
Thailand | Jun 25 - Jul 4, 2026

T
Tim M.
Los Angeles, CA | Reviewed on Jul 06, 2026
Long was exceptional, detailed engagement and adjustments to our trip that best suited our family, followed by consistent check-in’s throughout the trip made for a very personalized experience. Our family would highly recommend working with Long on a trip to Asia! Read more

Long was exceptional, detailed engagement and adjustments to our trip that best suited our family, followed by consistent check-in’s throughout the trip made for a very personalized experience. Our family would highly recommend working with Long on a trip to Asia!

Hotel Reviews
Celes Samui
Surat Thani

Great hotel and location, just be sure to pay for the newer side of the hotel or else you are far from the main hotel and rooms look very much older.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phra Singh Village
Chiang Mai

Beautiful rooms and very friendly staff, grounds and hallways are dated could use some upgrades.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms nice, but hotel looks dated
Aira Hotel Bangkok
Bangkok

Beautiful new boutique hotel in heart of city, great rooftop restaurant in Pastel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 06, 2026
Dear Tim, Thank you very much for taking the time to share your review with us. We truly appreciate not only your kind feedback but also the detailed comments you provided about your stay. Your insights are really valuable. While we are sorry to learn that some aspects of the hotel did not fully meet your expectations, we sincerely hope that, overall, you and your family had a wonderful and memorable stay. Please rest assured that we will discuss your feedback with the hotel team and work... Read more

Dear Tim,

Thank you very much for taking the time to share your review with us. We truly appreciate not only your kind feedback but also the detailed comments you provided about your stay. Your insights are really valuable.

While we are sorry to learn that some aspects of the hotel did not fully meet your expectations, we sincerely hope that, overall, you and your family had a wonderful and memorable stay.

Please rest assured that we will discuss your feedback with the hotel team and work closely with them to further improve both the quality of the accommodation and the services we provide.

Thank you once again for choosing to stay with us and for sharing your experience. We genuinely hope to have the opportunity to welcome you and your family back in the future and provide you with an even better stay.

Warm regards,
Long

We had an amazing time in Norway with all the...
Norway | Jun 26 - Jul 5, 2026

K
Krupa P.
Boston, MA | Reviewed on Jul 06, 2026

We had an amazing time in Norway with all the trip details planned out for us by kimkim team! Taylor and Maria were wonderful and always available for any questions or challenges and very prompt with their responses!

Local specialist: Taylor Hook

Where do I even start?! Amazing Family Trip to Iceland!
Iceland | May 29 - Jun 4, 2026

Megan
Megan N.
Chicago, IL | Reviewed on Jul 06, 2026
Where do I even start?! All 4 of us - myself, my husband, and my 2 girls, ages 6 and 8 had an amazing time! I provided some guidance to Gummi, and he planned us an amazing trip. First of all, the accommodations were amazing: Berjaya Reykjavik Marina - This was our favorite hotel of the trip. It was such a cozy, hygge vibe. Exceptionally clean. So many different rooms to hang out in! An awesome restaurant and bar with a happy hour. You could tell that this was not only a great place... Read more

Where do I even start?! All 4 of us - myself, my husband, and my 2 girls, ages 6 and 8 had an amazing time! I provided some guidance to Gummi, and he planned us an amazing trip. First of all, the accommodations were amazing:

Berjaya Reykjavik Marina - This was our favorite hotel of the trip. It was such a cozy, hygge vibe. Exceptionally clean. So many different rooms to hang out in! An awesome restaurant and bar with a happy hour. You could tell that this was not only a great place for tourists but for locals as well. There were always locals hanging out at the bar and in the lobby. Our kids loved the bunk bed in our room and the libraries and different rooms in the hotel. My daughter and I got sick one of the days, and it was nice that we had such a cozy room to hang out in. It was truly a place we loved to hang out in. The included breakfast buffet was the cherry on top!

Skálatjörn Guesthouse / Goat Farm - My girls were in love with the goats. The woman who runs the place was so friendly, and everything was exceptionally clean. It was a great place to rest after a long day of exploring.

Hotel Vík í Mýrdal - Amazing breakfast. Very spacious room with a loft area for our kids to sleep (they loved it). Their room darkening shades could use some work, but all in all it was a great place to stay. Close walking proximity to everything we had planned in Vík. Exceptionally clean.

Some activities we did that really stood out:

Blue Lagoon Comfort Admission (If I went back to Reykjavik, I would definitely do the Blue Lagoon a few more times! It was very relaxing)
Lava Tunnel Activity (This lava tunnel was seriously cool. My kids enjoyed all the troll lore. )
Glacier Ice Cave Experience (This was my favorite activity of the entire trip - it was so amazing! Once in a lifetime experience for sure!)
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat ( we enjoyed seeing all the wildlife and my kids really enjoyed skipping rocks on the glacier bay beach)
Reykjavík Puffin Watching (I've never seen a puffin, let alone so many puffins all at once! This was truly a sight to see! Don't expect to get close enough to get any true close-ups of puffins though - I was a bit disappointed by how my photos turned out from so far away). However, I understand why it is important to give them space while they are nesting. Bring a really powerful telephoto lens if you plan to do this! I had one but needed more zoom! I actually enjoyed this more than the whale watching excursion - mainly because it was only an hour whereas the whale watching was 4 hours on a boat; my kids grew tired of being on the boat for that long.
Family-Friendly Horse Riding on Black Sand Beach. - Big hit with the whole family! The horses were all so sweet and well-behaved. I was a bit worried considering this was my first time on a horse ever, but I felt very safe!
The Secret Lagoon - Very cool hidden gem. The rocks at the bottom of this hot spring feel soooo good on the feet!

Gummi was very responsive on WhatsApp whenever we had issues. I would highly recommend using him as a guide or planner for any trip to Iceland. We even got to meet him in person because he was driving a couple and happened to stop at the same restaurant as us at the same time. I saw him and thought, that has to be him, and it was!

Hotel Reviews
Hotel Vík í Mýrdal
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skálatjörn
Selfoss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Family-Friendly Horse Riding on Black Sand Beach
Family-Friendly Horse Riding on Black Sand Beach
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Whales of Iceland Museum
Whales of Iceland Museum
Reykjavík
Quality of Experience
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Puffin Watching
Reykjavík Puffin Watching
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Lava Tunnel Activity
Lava Tunnel Activity
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 06, 2026

Thank you for the kind review Megan
I'm so happy to read that the trip was such a success, despite that little tummy ache.
Haha yes it was such a nice coincidence to run into you guys at Efstidalur!

I do hope you'll visit us soon again 😊
All the best
Gummi

Sun, Sand & Sangria
Spain | Jun 22 - Jul 2, 2026

Erica
Erica H.
Houston, TX, USA | Reviewed on Jul 06, 2026
Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with. Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these. We picked hotels with only AC and 2 of the hotels did... Read more

Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with.

Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these.

We picked hotels with only AC and 2 of the hotels did not have good AC. Need to triple check reviews before booking if AC is your priority.

Overall, great trip! Thank you for the assistance!

Hotel Reviews
Belle Marivent Mediterranean Petit Hotel
Palma de Mallorca

Hotel is advertised to have AC, however the rooms were very very warm & slightly uncomfortable our whole stay. The rooms are TINY- had to play Tetris to get all of our belongings situated. The bathroom, shower, and sink all in the hallway was a little odd. However, we managed! Breakfast next door was the best breakfast we had. Very kind staff at hotel and the restaurant. Great hotel, just small and hot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very small rooms. AC did not cool the rooms.
Hotel Torre Del Mar
Ibiza Town

Our favorite hotel we stayed at! Large, resort feel. Had all of the amenities we like. Rooms were big and AC was COLD (this is a priority for us) Loved the location, the people, the food as well. Our favorite hotel of our stay!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GOOD AC!!!
Andante Hotel
Barcelona

4 girls in early thirties from Texas visiting Spain for girls trip. Pros: - good breakfast - great location, walking distance to a lot - we wanted early check in but our room wasn’t available so we were offered an upgrade and we took it. However, the room was extremely hot. Cons: - AC is NOT GOOD. This hotel is advertised to have AC however, the room stayed very warm and stuffy no matter how low we turned it down. The summer is hot so if AC is your priority, highly recommend looking elsewhere. - location in the city is loud, bring air plugs - rooms kinda small, but manageable!

Authenticity & Character
Location
Walking g distance to a lot. Kind of loud. Homeless people in area.
Staff
Cleanliness & Comfort
advertised to have AC however, was not cool in the rooms whatsoever.
Activity Reviews
Hike Tramuntana & its Mountains Villages
Hike Tramuntana & its Mountains Villages
Spain

Tour was great! Nina was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Spain

Really enjoyed this boat day. Preferred the small group. Would’ve been nice upfront to know that the drinks were not included in the package.

Quality of Experience
Guides, Drivers and Staff
Could’ve probably used a third staff to be a bit more accommodating.
Transport
Discover Ibiza Town by Bike
Discover Ibiza Town by Bike
Ibiza

Great tour!! We had to reschedule last minute and staff was incredibly accommodating. Really loved riding the electric bikes around the island.

Quality of Experience
Guides, Drivers and Staff
Transport
Your Mediterranean Party Boat in Ibiza
Your Mediterranean Party Boat in Ibiza
Ibiza

This boat party was rescheduled a day prior. Luckily we were still in town for our rescheduled day. Kimkim did not notify us of the change as I was notified via WhatsApp. I then notified Kimkim of the change. The departure port was not updated by KimKim in our app, resulting in us almost missing the boat due to this lack of communication.

Quality of Experience
Communication from KimKim on the changes
Food
Our lunch was forgotten about, even that we upgraded our package.
Guides, Drivers and Staff
Boat staff was somewhat rude. We upgraded so we could have a place to lay and put our belongings and staff seemed somewhat annoyed. They also forgot to get us the pallela lunch served.
Transport
The updated port departure was not updated by KimKim which almost resulted us in missing our boat.
Park Güell with an Expert: Discover Gaudí’s Living Masterpiece
Park Güell with an Expert: Discover Gaudí’s Living Masterpiece
Barcelona

Loved this tour, Ruth was so kind and a great story teller!

Quality of Experience
Guides, Drivers and Staff
Transport
Montserrat & Penedès: Nature, Devotion & Cava
Montserrat & Penedès: Nature, Devotion & Cava
Barcelona

Great tour!! Marcel was great. The description said we needed to buy tickets to Montserrat, however, our tour guide had them so I’m glad we didn’t waste our money buying them in advance.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 06, 2026

Hola Erica! Thanks so much for taking the time to share the highlights of your trip and feedback with pictures, great! I am glad to know that you and your girls had a great time exploring Spain. It was a pleasure for us creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Marianna planned a great trip! Everything wa...
Italy | Jun 23 - Jul 2, 2026

P
Pete M.
Ashburn, VA | Reviewed on Jul 05, 2026

Marianna planned a great trip! Everything was very easy and convenient. The transportation was so easy and the excursions and guides were fantastic. Highly recommend!

Local specialist: Marianna Loupou
Marianna
Marianna Loupou
Local specialist in Athens | Replied on Jul 06, 2026

Dear Pete,

Thank you so much for your kind words! I am glad you enjoyed Italy and thank you again for trusting me to assist with this adventure!

I wish you all the best and I hope to welcome you back again in the future!

Warmly,
Marianna

A musician's trip through Northern Germany
Germany | Jun 15 - Jun 22, 2026

Steven
Steven H.
Wauwatosa, WI | Reviewed on Jul 05, 2026
Our trip to Germany was wonderful and memorable. Lucie did a phenomenal job listening to what was important to my wife and me. We wanted to visit several concerts, and Lucie was willing to go the extra mile for us. Each hotel was wonderful and provided a different glimpse of Germany. However, the truly special part of our trip was the private tours we took at each stop. Each guide was wonderful. Our guide, Evan, in Hamburg was truly outstanding. He was very communicative with us... Read more

Our trip to Germany was wonderful and memorable.

Lucie did a phenomenal job listening to what was important to my wife and me. We wanted to visit several concerts, and Lucie was willing to go the extra mile for us. Each hotel was wonderful and provided a different glimpse of Germany.

However, the truly special part of our trip was the private tours we took at each stop. Each guide was wonderful. Our guide, Evan, in Hamburg was truly outstanding. He was very communicative with us and accommodated our delayed arrival due to troubles on DB.

Lucie was also accommodating, as I had a strong interest in practicing German with her before the trip and during the tour. She was very patient with me. I asked her to plan something special for our 32nd wedding anniversary, and she did not disappoint.

Hotel Reviews
The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition 4*
Berlin

A lovely hotel. We arrived early and had a bite to eat in the bar. Wonderful menu for what we were looking for and amazing service.

Authenticity & Character
Not a lot of character here. However, a strong international hotel.
Location
A bit off the path. Felt outside of the action.
Staff
Cleanliness & Comfort
AMERON Hamburg Hotel Speicherstadt
Hamburg

Breakfast here was the best on our trip. The room was clean and Bauhaus-style. It was nice to stay in a wonderful "city" hotel.

Authenticity & Character
Location
Loved being able to walk to the subway, Elbphilharmonie, and Rathaus. All equidistant.
Staff
Super professional
Cleanliness & Comfort
Hotel Domizil Erfurt
Erfurt

A charming hotel with a unique character. We spent our anniversary in this hotel. The staff placed rose petals and nesting "towel swans" on our bed. They provided beautiful strawberries and pastries in our room for the celebration. The morning breakfast was fantastic. Don't miss eating at Glashütte. What a view.

Authenticity & Character
So charming. The slanting floor only added to the character.
Location
Right in the middle of things. On a busy street, but you would never know.
Staff
They were so appreciative of my speaking German with them. So kind and always happy.
Cleanliness & Comfort
Townhouse Leipzig
Leipzig

We were attending the Bach Festival. You could not get closer to St. Thomaskirche.

Authenticity & Character
From the Bach headboard to a beautifully appointed room, this was a special stop.
Location
Steps from the famous Bach statue in Leipzig.
Staff
Cleanliness & Comfort
Classik Hotel Alexander Plaza - Berlin Mitte
Berlin

We loved being in the heart of former East Germany. So many unique and interesting things to see within a few minutes walk.

Authenticity & Character
Location
Close to the public transport and many museums and restaurants.
Staff
The staff was very accommodating, providing directions and restaurant recommendations in the area.
Cleanliness & Comfort
Wonderful on all accounts.
Activity Reviews
Hamburg Highlights Tour
Hamburg Highlights Tour
Hamburg

Best guide of the trip. He was very knowledgeable, accommodating of our travel delays, and a super friendly guy. Get Evan, if you can.

Erfurt Private Walking tour
Erfurt Private Walking tour
Erfurt

The guide helped us understand the importance of Erfurt. I initially thought we were stopping in this town solely because of the high-speed rail transfer. We came to realize the importance of Erfurt with Martin Luther and other luminaries. Hats off to our guide, who was professional and stellar.

Walking City Tour Leipzig!
Walking City Tour Leipzig!
Leipzig

Our guide knew a lot about the musical heritage of Leipzig. He did a great job of meeting our needs. Highly recommend!

Welcome to Erfurt !
Welcome to Erfurt !
Germany

Very strong tour from a professional guide. Highly recommend.

Berliner Philharmonie - Guided tour
Berliner Philharmonie - Guided tour
Berlin

This was a good tour. Guide was very professaionl and warmed up as the tour went along.

Private Essential Berlin Tour: Landmarks Highlights & History
Private Essential Berlin Tour: Landmarks Highlights & History
Berlin

Guide seemed a bit scattered. However, overall good.

24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We had some difficulties with the ICE trains in Germany. During our short stay, we had two trains canceled and two delayed. We both had to stand (despite our first-class reserved tickets) on the train from Hamburg to Berlin. Additionally, I had to stand from Erfurt to Göttingen. We tried to use the help line, but the answer was to connect with the DB help desk. This was the only disappointing part of our trip. I really feel DB should give a discount.

Guides, Drivers and Staff
Private transport was great. Hints in the travel document on how to use public transport to get to the hotels were helpful.
Transport
Please see my comment about the ICE trains. I doubt there is anything you can do about this.
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 06, 2026

Dear Steven,

Thank you a lot for your nice reveiw! This means a lot to me!

I was so happy being able to speak German with you and helping you making this trip an amazing trip for your 32-anniversary!

Thank you a lot for all details! This helps us a lot to always improve ourselves!

I'm checking with the Deutsche Bahn, though this can take some time. I'll let you know if I could obtain anything!

I wish you all the best and would be happy to work with you again!
Best,
Lucie

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