Kimkim Trip Reviews

4.8
Based on 18,831 ratings
Read 18,831 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Overall, we found the experience to be very g...
Japan | Dec 20 - Jan 3, 2026

G
Gabriel G. R.
Dallas, TX | Reviewed on Jan 04, 2026
Overall, we found the experience to be very good. While the itinerary was somewhat fast-paced, it was ultimately very satisfying and offered a nice balance between cultural activities and experiences specifically enjoyable for the girls. We truly appreciated the effort and care that went into designing the program. That said, we would like to share a few recommendations that we believe could help strengthen future trips: First, in some cities we arrived in the late afternoon and were... Read more

Overall, we found the experience to be very good. While the itinerary was somewhat fast-paced, it was ultimately very satisfying and offered a nice balance between cultural activities and experiences specifically enjoyable for the girls. We truly appreciated the effort and care that went into designing the program.

That said, we would like to share a few recommendations that we believe could help strengthen future trips:

First, in some cities we arrived in the late afternoon and were directed to places that were already closed or about to close. This happened in Kanazawa, where despite rushing, we were unable to access the gardens, which closed at 5:00 pm. It might be helpful to adjust recommendations or arrival times in these cases.

Second, several of the guides did not speak English well. While we fully understand that the general population is not expected to speak English, we were told that we would have support from guides with at least an intermediate level of English. Unfortunately, this was not always the case. We prefer not to mention names, as we feel that would be inappropriate, but we believe this is an important point to take into account.

Third, the last day in Osaka felt too short. It may have been more beneficial to spend less time in another city in order to make time for Osaka or possibly skip Osaka altogether.

Finally, we suggest taking into account the situation we shared regarding the museum in Hiroshima, in order to be especially careful with schedules during public holidays.

We share these comments with appreciation and in a constructive spirit, as we truly value the experience and the work behind it.

A big hug and congratulations on such a well-organized trip.

Warm regards,

Local specialist: Sandy Ren

Great guide, deeply knowledgeable and attent...
Jordan | Nov 27 - Dec 7, 2025

B
bahren s.
Singapore | Reviewed on Jan 04, 2026
Great guide, deeply knowledgeable and attentive. Driver was good too.
They assist with the itinerary flow and flexible to changes.
Read more

Great guide, deeply knowledgeable and attentive. Driver was good too.
They assist with the itinerary flow and flexible to changes.

Activity Reviews
Aqaba - Madaba - Mount Nebo - Dead Sea
Aqaba - Madaba - Mount Nebo - Dead Sea
Jordan

The history of these places.

Petra - Little Petra visit - Wadi rum 02 hrs Jeep tour 4x4
Petra - Little Petra visit - Wadi rum 02 hrs Jeep tour 4x4
Jordan

First experience of the desert and beauty of it.

Petra Visit
Petra Visit
Petra

Amazing site.

Amman - Kerak – shobak – Petra
Amman - Kerak – shobak – Petra
Jordan

The history of these places.

Quality of Experience
Same as before
Amman - Um Qais - Pella - Ajloun - Amman
Amman - Um Qais - Pella - Ajloun - Amman
Jordan

The history of the places. Pella was not great. Would skip this.

Amman City Tour followed by Local Food tasting and treats Experience at Hashem restaurant downtown
Amman City Tour followed by Local Food tasting and treats Experience at Hashem restaurant downtown
Amman

Informative on history of old town and the surrounding. Good local restaurant to taste Jordanian food. Also savour the best kunafe at one of the famous place.

Quality of Experience
Food
Local flavour.
Guides, Drivers and Staff
Personal.
Transport
Good car and driver
Local specialist: Amina Yanarsaeva
Amina
Amina Yanarsaeva
Local specialist in Jordan | Replied on Jan 04, 2026

Thank you so much for your feedback! We’re delighted to hear that you enjoyed your guide, driver, and the flexibility of the itinerary. Your comments about Pella are very helpful, we’ll take them into consideration for future trips to ensure the experience is as enjoyable as possible. We hope to welcome you again soon for another adventure!

Outstanding planning and execution
Peru | Dec 3 - Dec 17, 2025

Donna
Donna W.
Australia | Reviewed on Jan 04, 2026
From the planning process to the trip itself our holiday on Peru was exceptional. Martina was patient and helpful with all my questions, and the interaction on the ground was amazing - every aspect of the trip itself was amazing and more than we expected (the tours, accomodation etc) but what really stood out was the communication - every day we received a WhatsApp message outlining what to expect and how to plan for the following day. This made our two weeks so stress free and allowed us to... Read more

From the planning process to the trip itself our holiday on Peru was exceptional. Martina was patient and helpful with all my questions, and the interaction on the ground was amazing - every aspect of the trip itself was amazing and more than we expected (the tours, accomodation etc) but what really stood out was the communication - every day we received a WhatsApp message outlining what to expect and how to plan for the following day. This made our two weeks so stress free and allowed us to just immerse ourselves in the experience. For this one month holiday we booked through three different KimKim agents, but Martina and her team on the ground were by far the best. An person visit and parting gift on our final stop was the icing on the cake :)

Hotel Review
Amaru
Cusco

Our favourite hotel in Peru - gorgeous (big) rooms and surroundings and super friendly staff - a special shout out to Epi in the breakfast room whose friendly smile always got our day off to a great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Jan 04, 2026

Dear Donna,
Thank you so much for your kind words.
It was a pleasure organising your trip and I'm very glad that you could enjoy it completely worry-free. This is how it should be !
I wish you a Happy New Year and many more trips to come !
Warm regards,
Martina & Team

Emotionally exhausting terrible experience with our Egypt trip
Egypt | Dec 27 - Jan 3, 2026

Tallat
Tallat F.
West Lake Sammamish, WA | Reviewed on Jan 04, 2026
We had planned our family vacation a year in advance with great anticipation, but our experience with your tour company was profoundly disappointing. The itinerary provided bore little resemblance to what we had requested. The tour operator was rigid, unhelpful, and seemed more intent on promoting her own agenda than curating the personalized experience we had paid for. We felt deprived of the sights and experiences we had carefully chosen and expected. It is difficult not to question... Read more

We had planned our family vacation a year in advance with great anticipation, but our experience with your tour company was profoundly disappointing. The itinerary provided bore little resemblance to what we had requested. The tour operator was rigid, unhelpful, and seemed more intent on promoting her own agenda than curating the personalized experience we had paid for. We felt deprived of the sights and experiences we had carefully chosen and expected.

It is difficult not to question whether we paid for a custom trip only to be directed toward what suited the company’s convenience and cost savings. Key arrangements, such as purchasing tickets in advance, were neglected—causing unnecessary delays. In one instance, tickets for my niece, a member of our group from the start, were simply forgotten. The tour operator, Aya from Sun Pyramids, created an unrealistic itinerary for the Giza tour day, expecting us to cross the city through heavy traffic to visit multiple sites—an impossible task. The overall planning and organization reflected a lack of attention and care.

Our final day was especially distressing. The guide refused to take us to certain sites, explaining that the company would not cover the ticket costs. This led to significant anxiety and emotional distress, as well as a complete waste of our limited time. It seemed evident that the company prioritized saving money over delivering the experience promised, while shifting the blame to us for what was, in truth, their failure of execution.

Aya demonstrated neither competence nor professionalism. Once the contract was signed, she became largely unresponsive, and her communication—when it occurred—was vague and unhelpful. Despite our considerable upfront payment, we were constantly asked for additional charges. One of the guides, Omar, behaved unprofessionally, frequently smoking and speaking on his phone while disengaged from the group. He appeared unprepared and frustrated, undermining the quality of our experience.

Despite these challenges, our family did its best to remain positive and make the most of our time together. We would like to acknowledge Ahmed on the Nile cruise, whose professionalism, kindness, and attentive coordination were a welcome contrast to the rest of the experience.

Overall, we feel profoundly misled and disappointed. We chose Kimkim because of the excellent experiences we’ve had with them in past vacations, but this trip fell far short of their usual standards. We sincerely hope Kimkim will reassess their partnership with Sun Pyramids to ensure future travelers do not endure a similarly distressing experience.

Hotel Reviews
Novotel El Borg
cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/S Farida Nile Cruise
Aswan

Staff was very nice. Food options were good. Room could be updated as it looked dated and towels definitely need to be changed

Authenticity & Character
Rooms need updating
Location
Nile river cruise was beautiful
Staff
Cleanliness & Comfort
Steigenberger Pyramids Cairo
Cairo

Bathroom tile grout had mold. The issue with room keys was ridiculous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Please update bathrooms , towels, furniture
Local specialist: Aya Yasser

Flawed itinerary provided by kimkim
Costa Rica | Dec 22 - Jan 2, 2026

N
Natalia I.
Ashburn, VA | Reviewed on Jan 04, 2026
Yuliana provided an itinerary with an irreconcilable time conflict on one of the days—back-to-back activities with two different providers scheduled on the same day. I have a very disappointed teen who was excited about the waterfall visit, only to find out that we were unable to reschedule. There was no communication from Yuliana or anyone on the team for 48 hours, and no help with rescheduling or a refund, all following kimkim’s error in putting together a flawed itinerary. We were... Read more

Yuliana provided an itinerary with an irreconcilable time conflict on one of the days—back-to-back activities with two different providers scheduled on the same day. I have a very disappointed teen who was excited about the waterfall visit, only to find out that we were unable to reschedule. There was no communication from Yuliana or anyone on the team for 48 hours, and no help with rescheduling or a refund, all following kimkim’s error in putting together a flawed itinerary.

We were disappointed about having to forgo the waterfall visit, and kimkim’s response further added to the disappointment. We contacted Yuliana multiple times; all we received were empty words that our “concerns are being taken very seriously,” but that “there’s nothing we can do.” Kimkim could have helped us with rescheduling or provided a refund, but instead we received “sorry, not sorry” responses.

The bottom line: Yuliana is great at booking four-star accommodations (which I can do myself as well), but not helpful at all when issues arise—especially issues caused by her faulty scheduling.

Local specialist: Yuliana Valverde

Amazing Morocco trip!!
Morocco | Dec 23 - Jan 4, 2026

Praveen
Praveen M.
Ashburn, VA | Reviewed on Jan 04, 2026
Kimkim/Original Travels did an excellent job planning our trip. Saïd was wonderful to work with and communicated with us frequently both before and during the trip. All the hotels and riads were very well chosen, with the exception of Dar MD, which felt a bit small for our taste, and Riad Bayti, which we would not recommend. We had an amazing driver throughout our journey across Morocco. Tayebb was incredibly friendly, knowledgeable, and made it feel like we had a guide with us for the... Read more

Kimkim/Original Travels did an excellent job planning our trip. Saïd was wonderful to work with and communicated with us frequently both before and during the trip. All the hotels and riads were very well chosen, with the exception of Dar MD, which felt a bit small for our taste, and Riad Bayti, which we would not recommend.

We had an amazing driver throughout our journey across Morocco. Tayebb was incredibly friendly, knowledgeable, and made it feel like we had a guide with us for the entire trip. He shared so much about Moroccan history and recommended great places to visit and excellent restaurants along the way.

Thanks to Kimkim/Original Travels, we had a truly amazing experience. We will definitely recommend them to our friends back home and would love to plan another trip to Morocco with them in the future.

Activity Reviews
Visit Majorelle Gardens
Visit Majorelle Gardens
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Family Cooking Class at Amal Non-Profit Center: Cooking with Purpose in Marrakech
Family Cooking Class at Amal Non-Profit Center: Cooking with Purpose in Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou
Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Private Transfer from Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca to the Blue City With a Stop in Rabat
Casablanca to the Blue City With a Stop in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Jan 04, 2026
Hi Praveen, Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to all of us. I’m glad to hear that you had an amazing experience overall and that Tayeb made such a positive impression. He truly is a gem, and I’ll be sure to pass along your kind words to both him and Said. It’s also wonderful to know that the journey, accommodations, and local recommendations helped make your time in Morocco memorable. We also appreciate your honest feedback about... Read more

Hi Praveen,

Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to all of us.

I’m glad to hear that you had an amazing experience overall and that Tayeb made such a positive impression. He truly is a gem, and I’ll be sure to pass along your kind words to both him and Said. It’s also wonderful to know that the journey, accommodations, and local recommendations helped make your time in Morocco memorable.

We also appreciate your honest feedback about Dar MD and Riad Bayti. This kind of insight is incredibly valuable and helps us continue refining our selections for future travelers.

It was a pleasure being part of your trip planning and supporting you along the way, and we’re so happy Morocco left you with such great memories. Thank you again for your trust and for recommending us to your friends back home. We’d be delighted to help with another adventure whenever the time feels right.

Regards,
Imane

We just returned from our two week trip to Korea and had an amazing time! We traveled as a group of seven, including three teenagers and my 81 yr old mom. All the hotels we stayed in were comfortable and well located and all our drivers were experienced and knowledgeable and kind. Jessica was great to work with from day one when we started planning the trip and was always quick to respond to any changes to our itinerary or issues that arise during our trip. Our trip was tricky because we had to make everyone happy, and she listened to my concerns and accommodated everyone's requests. We would highly recommend kimkim and our travel agent Jessica for anyone traveling to South Korea!
South Korea | Dec 23 - Jan 3, 2026

J
Julie H.
San Jose, CA | Reviewed on Jan 04, 2026
We just returned from our two week trip to Korea and had an amazing time! We traveled as a group of seven, including three teenagers and my 81 yr old mom. All the hotels we stayed in were comfortable and well located and all our drivers were experienced and knowledgeable and kind. Jessica was great to work with from day one when we started planning the trip and was always quick to respond to any changes to our itinerary or issues that arise during our trip. Our trip was tricky because we... Read more

We just returned from our two week trip to Korea and had an amazing time! We traveled as a group of seven, including three teenagers and my 81 yr old mom. All the hotels we stayed in were comfortable and well located and all our drivers were experienced and knowledgeable and kind. Jessica was great to work with from day one when we started planning the trip and was always quick to respond to any changes to our itinerary or issues that arise during our trip. Our trip was tricky because we had to make everyone happy, and she listened to my concerns and accommodated everyone's requests. We would highly recommend kimkim and our travel agent Jessica for anyone traveling to South Korea!

Hotel Reviews
NINE TREE BY PARNAS SEOUL MYEONDONG 2
Seoul

We liked this hotel a lot. It was clean and had good laundry facilities in the basement which we could freely use. The buffet was nice and the location was good.

Sotetsu Hotels the Splaisir Seoul Dongdaemun
Seoul

The location is great, close to shopping, restaurants, and Dondaemun Plaza where we could watch the fireworks on NY Eve. The staff at the hotel are very friendly and helpful and offer free amenities like hand warmers in the lobby, which was nice. The hotel itself was just ok. Our room wasn't so clean; I found a hair in my bed and the sheets looked dirty too. There was no laundry facility available and it was very difficult to catch a taxi in front of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oakwood Premier Incheon
Incheon

The most luxurious hotel we have stayed at... Our room was huge, with an amazing view of the city of Incheon from our room on the 52nd floor. We were so pleased it had a small kitchen and washer and dryer in our units so that it felt like home, along with extra amenities like a TV in the master bathtub. The hotel itself is beautifully decorated inside and out and the breakfast buffet was top notch. It is right next to the convention center that has lots of restaurants and shopping. We will definitely stay here again when we come back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Wang

Fantastic and memorable family holiday
Australia | Dec 26 - Jan 1, 2026

Katie
Katie V.
Australia | Reviewed on Jan 03, 2026
Our trip to northern Queensland was excellent. Kimkim helped us plan a fantastic itinerary for our large group (7 adults, 4 kids) that fit our budget and preferences, with quick, helpful responses throughout. The local tour operators were outstanding—especially Salty Dog Kayaks, Back Country Bliss Adventures, and Sailaway Port Douglas—with the Mackay Reef snorkelling trip a standout highlight. Our only regret was staying in Airlie Beach rather than on Hamilton Island. While Airlie and our... Read more

Our trip to northern Queensland was excellent. Kimkim helped us plan a fantastic itinerary for our large group (7 adults, 4 kids) that fit our budget and preferences, with quick, helpful responses throughout. The local tour operators were outstanding—especially Salty Dog Kayaks, Back Country Bliss Adventures, and Sailaway Port Douglas—with the Mackay Reef snorkelling trip a standout highlight.

Our only regret was staying in Airlie Beach rather than on Hamilton Island. While Airlie and our accommodation were lovely, we underestimated how far it is from the most scenic parts of the Whitsundays. With limited time, we wish we’d paid extra to stay on one of the islands. We’d recommend future travellers stay directly on a Whitsundays island if possible.

Local specialist: Siena Mueller

Mathilde and Amandine created an amazing trip...
Germany | Dec 19 - Dec 28, 2025

J
Jennifer M.
Miami, FL | Reviewed on Jan 03, 2026
Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details. Read more

Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details.

Hotel Reviews
Hotel 34B
Paris

The location was a bit far from everything we wanted to see, and the interior needs a serious redesign. It is blue, red, and white wallpaper and carpets throughout the hallways that look like a labyrinth.

Authenticity & Character
Interior decor
Location
Staff
Most everyone was very kind and helpful, especially the kitchen staff who helped me prepare a tray for my daughter when she was ill.
Cleanliness & Comfort
Elevators fit only 2 people.
ESPLANADE Saarbrücken
Saarbrücken

Very nice hotel, but in a not-great area of the city. Surrounded by graffiti, and our Uber would not drop us off directly at the hotel due to one-way streets. We needed to walk about 1 block.

Authenticity & Character
Not very family friendly. Very red and black with a visible shower from the bedroom.
Location
Bad area of town. People were loud outdoors all evening.
Staff
Front desk staff were very kind.
Cleanliness & Comfort
King's Hotel Center Superior
Munich

The front desk staff were very friendly and helpful. Complimentary breakfast had many delicious options.

Authenticity & Character
Location
Within walking distance of everything we did, such as the Pinakothek Museum and Christmas markets.
Staff
Richard at the front desk was especially kind and helpful.
Cleanliness & Comfort
Clean, but the room was very hot and we could not control the temperature. We were forced to cool it down by opening a window at night (in the winter).
NH Heidelberg
Heidelberg

Gorgeous hotel! The breakfast buffet had so many options, and the front desk staff were very friendly. Wish we could have had more than 1 night here.

Authenticity & Character
Location
Within walking distance of the shopping area and Heidelberg Castle. A bit of a hike, but we managed.
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Saarbrücken!
Welcome to Saarbrücken!
Saarbrucken

We did not enjoy this city at all. It had no charm and was full of graffiti. In hindsight, we wish we would have stayed 2 nights in Heidelberg.

Quality of Experience
Day Tour to Salzburg from Munich
Day Tour to Salzburg from Munich
Munich

It was way too short. We were only in Salzburg about 3 hours and spent 4 hours on a train.

Quality of Experience
Guides, Drivers and Staff
Transport
Leave earlier and stay later.
Munich’s Original Christmas Market Food Tour
Munich’s Original Christmas Market Food Tour
Munich

Bridget was fantastic! She made sure we experienced all of the highlights and also gave us some history to the area.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson

Amazing Morocco and Great “Original Travel”
Morocco | Dec 22 - Jan 1, 2026

Rajarshi
Rajarshi M.
San Jose, CA | Reviewed on Jan 03, 2026
Our trip was amazingl. Kim Kim paired us with the local travel provider “Original Travel”. To begin with, we were supported by Abdellah who helped guide us to our booking. Once booked, we were handed over to Saïd who ably supported us, quickly and patiently answered all our questions. Once we arrived into Casablanca, we found two of our checked in luggage had not arrived. We filed a complaint with the Royal Maroc Desk, exited the airport and met Ayoub, our driver for the entire trip. He... Read more

Our trip was amazingl. Kim Kim paired us with the local travel provider “Original Travel”. To begin with, we were supported by Abdellah who helped guide us to our booking. Once booked, we were handed over to Saïd who ably supported us, quickly and patiently answered all our questions. Once we arrived into Casablanca, we found two of our checked in luggage had not arrived. We filed a complaint with the Royal Maroc Desk, exited the airport and met Ayoub, our driver for the entire trip. He immediately took us to several stores to help us buy immediate necessities like tooth brush, a few clothes etc. With that, we started our trip with a promise from Air Maroc that they would send our suitcases to Fes once they arrived in Casablanca. The two suitcases arrived at Casablanca on Dec 23. But Dec 24 and 25 came and went and they did not arrive at Fes. So, on Dec 26 we told Saïd that we needed to go to Casablanca to try and get our suitcases instead of continuing to the desert camp in Merzouga as per original plan and requested him to make needed changes. Ayoub drove us to Casablanca airport and patiently waited for several hours while we tried to wade through terrible bureaucracy and rude staff at the airport baggage claim. Luckily with the help of a gentleman named Karim who took personal interest to find and get us our luggage, we were miraculously united with the two suitcases. In the meantime, Saïd silently and efficiently worked out needed changes which included booking us into a Riad for the night at Fes, delaying our arrival at the Desert Camp in Merzouga by a day and adjusting our stay in Boumalne Dades by a day. Everything was seamless! In addition to driving, Ayoub was a repository of knowledge and helped us learn about culture, music, geography and history of Morocco. He also guided us to good shops along the way and helped us but high quality rugs, ceramics etc. in addition, for tours of Fes Medina Mohammed, the guide was very good. Idriss, the guide for the tour of Marrakech Medina was very good as well. Overall, a very memorable trip of a beautiful country and friendly people and tasty good!

Hotel Reviews
Riad Bayti
Marrakech

Very unique and quaint!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Palm Dades
Boumalne Dadès

Amazing location, looks down on the valley with great views of the Atlas mountains

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Magical! Great location! Good food! Post dinner bonfire and music were totally out of the world!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazing tents with clean toilet and shower areas, good heating for cold desert nights
Riad Ghita
Fes
Authenticity & Character
Staff
Cleanliness & Comfort
Dar MD
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Very good breakfast, good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Roses Valley, Ouarzazate,  Aït Benhaddou & Atlas Mountains.
Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco

The drive takes one through rugged and spectacular countryside!

Quality of Experience
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

This was fun. It took us some time to get used to controlling the buggies…

Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

Boarding down the side of a huge sand dune was fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

It was very special to see and experience nomad life in the Sahara. On top of that the nomad family prepared dough and baked a pizza in an earthen oven fired with twigs. The raw simplicity was beautiful and the fresh pizza had amazing taste!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

The drive through middle Atlas is spectacular! The first sight of the desert in late afternoon sunlight is surreal. We were given a tent in Orient Desert Camp. It was one of two tents at the edge of the cluster of tents with a large window looking out onto the desert.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
There is a rendezvous point where a 4-wheel drive Toyota Outlander came and picked us up from our large Kia SUV and drove us over dunes to our desert camp.
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Mohammad, our tour guide, picked us up from our Riad and we drove to one main gate of the Royal palace and walked from that point. He was very knowledgeable and gave us lots of history as we walked through the medina. The medina itself is amazing and a veritable feast for our senses! Not to be missed!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

It was pouring rain the evening when we arrived in Chefchaouen. Walking the hilly streets in the rain was fun and next morning we took a self guided walking tour of the main sites and also went down pretty alleys and at times got lost. Volubilis Roman ruins with frescos like ones in Pompeii were interesting. Our guide, forget his name, looked and sounded very like Joe Pesci!

Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

We stopped in Rabat to check out an area by the ocean. It was a whitewashed mixture of shops and homes and was nice?

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

We did not see any sights in Casablanca apart from King Hassan II mosque which was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 03, 2026
Dear Rajarshi, Thank you so much for sharing your experience. We are glad to hear that your trip through Morocco was memorable and enjoyable. We are very happy that we could support you from the booking process to the changes needed during your trip. We are glad Ayoub could help you feel comfortable and also share his knowledge about Moroccan culture, music, geography, and history. It is wonderful to know that your guides in Fes and Marrakech helped you explore the medinas and enjoy the... Read more

Dear Rajarshi,

Thank you so much for sharing your experience. We are glad to hear that your trip through Morocco was memorable and enjoyable.

We are very happy that we could support you from the booking process to the changes needed during your trip. We are glad Ayoub could help you feel comfortable and also share his knowledge about Moroccan culture, music, geography, and history.

It is wonderful to know that your guides in Fes and Marrakech helped you explore the medinas and enjoy the local culture.

Thank you again for choosing Original Travels. Your kind words mean a lot to our team and we hope Morocco left you with many happy memories. We would love to welcome you back in the future.

Warm regards,
Abdel

Amazing Time in CDMX
Mexico | Dec 27 - Jan 2, 2026

M
Matthew M.
Newark, NJ | Reviewed on Jan 03, 2026
First, Veronica was absolutely terrific. Top notch customer service; incredibly prompt and knowledgeable. She never hesitated to go the extra mile for us, particularly with restaurant reservations. We didn’t have the time to research these, and she was so helpful in this department. Thank you so much! I would also compliment the team with whom I spoke on the phone, who asked a number of targeted and insightful questions that helped with the initial itinerary. They also were great... Read more

First, Veronica was absolutely terrific. Top notch customer service; incredibly prompt and knowledgeable. She never hesitated to go the extra mile for us, particularly with restaurant reservations. We didn’t have the time to research these, and she was so helpful in this department. Thank you so much! I would also compliment the team with whom I spoke on the phone, who asked a number of targeted and insightful questions that helped with the initial itinerary. They also were great when i edited/modified the itinerary. No push back at all.

As for experiences, these were the top:

1) Lucha Libre - an absolute must. Our guide was fantastic - mezcal tasting, walking tour and the match itself. Just fantastically fun.

2) Teotihuacan - a must do as well. Luis was incredible. Walked the whole thing with so much fun, insight and attention to detail. The photos don’t do it justice at all. Preserve your leg strength for lots of walking and steep steps!

3) the cooking class with Pame in Roma Norte. She is an excellent teacher and we loved the other attendees.

4) the cartoon museum in El Centro. Visit the caricature artist.

5) the kayak tour of the canals (Xochimilco) and the axolotl place. We had a great time but do know that the canals are dirty. Our guide was very nice; just know he had limited English. He even gave us a bonus bike ride through the village, which was super fun, and delicious coffee at his excellent coffee shop.

Criticisms :

1) The tour guide for El Centro was sub-par. He really didn’t know his way around and stalled for times at points.

2) we did not like Porfirio’s or Mestiza Polanco (both restaurants in Polanco). They were too corporate. In all fairness to KimKim, they were very nice and safe, etc, but just more corporate than we normally eat in.

Two other things:

1) check out Museo Jumex - it’s great and free. Also loved the cafe.

2) I did not find many people who spoke English. This is (or course!) fine, but for those who don’t speak Spanish, you should just be aware before you go. Mexican hospitality is amazing, so everyone was so nice and patient with my rudimentary Spanish (plus Google Translate helps).

Local specialist: Veronica Thomas

Great trip loved everything. we really enjoy...
Argentina | Dec 25 - Jan 2, 2026

James
James L.
Miami, FL | Reviewed on Jan 03, 2026
Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun! My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One... Read more

Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun!

My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One of the most significant reasons I utilized your company to begin with, was to avoid doing all that myself. However, to be fair, even though I felt misled then abandoned (after payment in full) by the initial in country planning agent, after vociferous complaints to your Colorado headquarters the situation was resolved. My concerns were not at all about cost (money was never an issue). I just felt it wasn't clear. If I had understood, I would have just said please do the domestic flight booking and just include it in the total price.
But it all worked out in the end!

Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Could not ask for more. Tremendous guide and driver. Phenomenal experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Punta Tombo
Full-Day Punta Tombo
Puerto Madryn

Everything we hoped for and more. Again, wonderful guide and talented driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Peninsula Valdes
Full-Day Peninsula Valdes
Puerto Madryn

Wonderful personable guide/driver. Great guy!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day The Argentine Dinner Experience
Half-Day The Argentine Dinner Experience
Buenos Aires

Loved the experience, loved the food, loved the group table with other travelers.

Quality of Experience
Food
Every last thing!!
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Great guide, friendly talented driver, very nice hotel, wonderful city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez

Jimena from KimKim was truly wonderful to wor...
Chile | Dec 24 - Dec 31, 2025

Jodie
Jodie P.
Newark, NJ | Reviewed on Jan 03, 2026
Jimena from KimKim was truly wonderful to work with. She met with us over zoom several times to go over our goals and ideas for the trip, and she helped us work out all logistics. When we were in Chile everything worked perfectly and we felt very taken care-of. Even when one of our excursions was cancelled, KimKim had already rebooked us on a new one before we even knew there was an issue. We will definitely use them again for future travel abroad plans!! Read more

Jimena from KimKim was truly wonderful to work with. She met with us over zoom several times to go over our goals and ideas for the trip, and she helped us work out all logistics. When we were in Chile everything worked perfectly and we felt very taken care-of. Even when one of our excursions was cancelled, KimKim had already rebooked us on a new one before we even knew there was an issue. We will definitely use them again for future travel abroad plans!!

Hotel Reviews
Hotel Cabo De Hornos
Punta Arenas

Great location and nice gym. Very well laid out rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

Beautiful views of the water and mountains; easy to walk to restaurants and stores.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ismael
Santiago

Comfortable stay right in Santiago!

Authenticity & Character
Location
Easy to get to a park and other places.
Staff
Cleanliness & Comfort
Activity Reviews
Visit the Isla Magdalena Penguin Colony
Visit the Isla Magdalena Penguin Colony
Punta Arenas

This was super cute; it gets cold on this island so be prepared with warm clothes!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking at Laguna Sofia & Estancia Rupestre
Hiking at Laguna Sofia & Estancia Rupestre
Puerto Natales

Loved this hike; was a challenge (5 miles) but not too difficult. Views are spectacular. We saw a condor on the path!

Quality of Experience
Guide was great; loved seeing the cave drawings
Guides, Drivers and Staff
Transport
Boat Tour to Bernardo O Higgins National Park, Serrano & Balmaceda Glaciers
Boat Tour to Bernardo O Higgins National Park, Serrano & Balmaceda Glaciers
Puerto Natales

This was 7 hours; a bit too long for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile

Beautiful scenery; lots to learn. Great photo spots!

Quality of Experience
Food
Guides, Drivers and Staff
Andres was fantastic!
Transport
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

Easy to get to this location and they were able to answer all of our questions!

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Chile

Was a bit long for our first day after a long flight, but great information!

Quality of Experience
Guides, Drivers and Staff
Transport
It was nice having a air conditioned van!
Local specialist: Jimena Pérez

Blessing in disguise.
Peru | Dec 24 - Dec 31, 2025

Justin
Justin S.
Los Angeles, CA | Reviewed on Jan 03, 2026
This was more than I expected! The entire trip was well conducted and communicated the entire time using “KimKim”! We were blessed with clear weather which allowed the crew to truly appreciate our time. Alexandra was a blessing! Her knowledge and enthusiasm gave us a tremendous boost of comfort. We would travel anywhere with her again! Read more

This was more than I expected! The entire trip was well conducted and communicated the entire time using “KimKim”! We were blessed with clear weather which allowed the crew to truly appreciate our time. Alexandra was a blessing! Her knowledge and enthusiasm gave us a tremendous boost of comfort. We would travel anywhere with her again!

Hotel Reviews
Hilton Garden Inn Cusco
Cusco

The food was next level fantastic!

Authenticity & Character
The laundry was a huge blessing after a few days of big hikes!
Location
Don’t take a taxi!! WALK!! It’s .7 miles to get to the center of town, and the views are spectacular! If you have kids still in elementary school there’s a massive trampoline and bouncy house steps away for 5 Soles they get their jitters out from traveling!!
Staff
Super friendly!
Cleanliness & Comfort
Extremely clean! I wish we were able to open the garden doors in our room to let a cool air in.
Aranwa Sacred Valley
Urubamba

This was a hidden paradise!

Authenticity & Character
Make sure you have a few days here!! The spa is totally worth the visit!! I got the leg massage and felt great afterwards!
Location
I love that you travel down an unassuming dirt road to arrive in this beautiful villa!
Staff
They were not just there, they wanted to know who we were and wanted to share their experiences and knowledge on how to make our trip better!
Cleanliness & Comfort
Get a garden facing room to see the Alpaca, and enjoy the bird songs in the morning!
Pullman Lima Miraflores
Miraflores, Lima

Wake up early to truly enjoy this city and what this hotel has to offer!!

Authenticity & Character
It was clean and I like that it felt safe!
Location
Close to the ocean!
Staff
Very accommodating and always said hello!!
Cleanliness & Comfort
Enjoy the buffet and walk to the beach!!
Local specialist: Liz Karen L. Jihuallanca

Marrakech
Morocco | Dec 26 - Jan 2, 2026

E
Elizabeth K.
Broad Ripple, IN | Reviewed on Jan 03, 2026
Our trip to Morocco was truly incredible, and we cannot thank the team enough for such a fully immersive experience. Every recommendation Nihad made perfectly matched our interests. From the accommodations to the tours and unique experiences, everything was unforgettable and allowed us to experience Moroccan culture in a meaningful way.
We shared lunch with the Berbers, hiked the Atlas Mountains, explored the Agafay Desert by camel and quad bike, wandered through the souks of Marrakech,...
Read more

Our trip to Morocco was truly incredible, and we cannot thank the team enough for such a fully immersive experience. Every recommendation Nihad made perfectly matched our interests. From the accommodations to the tours and unique experiences, everything was unforgettable and allowed us to experience Moroccan culture in a meaningful way.
We shared lunch with the Berbers, hiked the Atlas Mountains, explored the Agafay Desert by camel and quad bike, wandered through the souks of Marrakech, relaxed in a hammam, and enjoyed the most delicious tagine meal prepared in the home of a Moroccan chef.
Our guided tour of Marrakech with Hicham was incredibly informative, and we learned so much about the history of North Africa. Omar, our tour manager, treated us like family. We had an amazing time with him and gained an even deeper appreciation for Moroccan culture. Throughout the trip, we felt safe, well cared for, and truly welcomed—we already miss him.
I cannot recommend this group enough, and we will definitely be using their services again in the future.

Hotel Reviews
Riad al Rimal
Marrakech

the staff treated us like family. We left at 6am to head home and they had breakfast prepared for us before our departure

Authenticity & Character
Location
hard to get to but worth it
Staff
the best staff of anywhere we stayed
Cleanliness & Comfort
Inara Desert Camp
Marrakech

the food was incredible

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Bab Ourika
Imlil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

Nawal welcomed us into her home, dressed us in traditional Moroccan clothing and prepared for us the most delicious meal

Quality of Experience
Food
one of the best meals we ate
Guides, Drivers and Staff
Transport
Hiking in and around Imlil
Hiking in and around Imlil
Imlil

Omar was so informative and kind

Quality of Experience
Food
lunch with Berber family was delicious
Guides, Drivers and Staff
our guide was wonderful
Transport
Local specialist: Nihad Hammi

Amazing adventure in Colombia
Colombia | Nov 21 - Dec 3, 2025

L
Lawrence T.
Los Angeles, CA | Reviewed on Jan 03, 2026

I want to thank Michael gold for an incredible trip to Colombia. From the very beginning Michael worked with us on incredible itinerary that covered a tremendous amount of activities and amazing restaurants. He was available for last minute changes in flights and very responsive to anything we needed. We felt safe the whole time and the guides were wonderful. I highly recommend KimKim to plan this trip for you from the Mountains to the Sea. It’s an amazing country that everyone should visit
Thanks again Michael for a superb job

Local specialist: Michael Gold

Very grateful for finding Columbus Guatamala Travel who planned and incredible trip for us.
Guatemala | Dec 22 - Jan 2, 2026

Stacey
Stacey G.
Australia | Reviewed on Jan 03, 2026
From the beginning the tour operator, Columbus Guatamala Travel, were incredible. From making a WhatsApp Group and giving us information before we even got there, to meeting them all at the office. All the guides were beyond expectation and spoke very good english. A special mention to JJ who spent 3 days with us travelling to Lake Atitlan, who was such a pleasure to have with us and nothing was too much trouble and he was very flexible and helpful.
Following on to El Salvador and...
Read more

From the beginning the tour operator, Columbus Guatamala Travel, were incredible. From making a WhatsApp Group and giving us information before we even got there, to meeting them all at the office. All the guides were beyond expectation and spoke very good english. A special mention to JJ who spent 3 days with us travelling to Lake Atitlan, who was such a pleasure to have with us and nothing was too much trouble and he was very flexible and helpful.
Following on to El Salvador and Nicaragua, Katherine (Columbus Travel) was in the know about everything and kept an eye on everything we did, making sure everything ran smoothly.
Alfredo, who we had for day in San Salvador, was very informative and really good at showing us around.
Gerald, our guide in Nicaragua, was extremely knowledgeable and we learnt a lot and also was very flexible.
Overall we thanks Columbus Guatamala Travel for looking after us.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Jan 03, 2026

My lovely Stacey,

Such a wonderful time we shared, we loved having the opportunity to travel through your pictures and the whole team enjoyed tremendeously your energy, you are amazing friends and we have to say it, you made all the experiences to be amazing, because of your smiles, your open hearts to start and explore. You are the Cherry on the top.

Our hope is for next time to explore Belize and who knows maybe south of Mexico too!
Sending all our love and best wishes!

Incredible trip to Seoul & Busan, Korea
South Korea | Dec 21 - Dec 28, 2025

J
Jean Y.
Los Angeles, CA | Reviewed on Jan 03, 2026
Christine went above and beyond in helping us plan an amazing trip to Korea. She balanced guided tours and free time to visit relatives. We started with a day long tour of Seoul highlights, and she included a beautiful tea ceremony with a local tea expert. We also did a DMZ tour, took a train to Busan, where we did another fantastic city highlights tour, and a day trip from there to Gyeongju to see the Bulguksa Temple and explore the history of the Shilla dynasty. Our guides in Seoul and... Read more

Christine went above and beyond in helping us plan an amazing trip to Korea. She balanced guided tours and free time to visit relatives. We started with a day long tour of Seoul highlights, and she included a beautiful tea ceremony with a local tea expert. We also did a DMZ tour, took a train to Busan, where we did another fantastic city highlights tour, and a day trip from there to Gyeongju to see the Bulguksa Temple and explore the history of the Shilla dynasty. Our guides in Seoul and Busan/Gyeongju were incredibly knowledgeable, kind, and led us to amazing food! All our train rides and transportation were perfectly on time and smooth. Christine, our agent, even surprised us by sending a birthday gift to my child at the hotel. She was the best travel agent and it was the best trip!

Hotel Review
BrownSuites Busan Station

Our apartment-style suite was stylish, spacious, clean, and had an amazing view and our own laundry. But it lacked a front desk, a dedicated hotel restaurant, and daily housekeeping services. The self check-in was a little bit confusing because there were multiple entrances to the two towers. Any questions/issues during our stay were very quickly answered via WhatsApp, but if you prefer a place with standard hotel service and a breakfast buffet, this may not be the best choice.

Authenticity & Character
Location
Quick walk to Busan train station. A bit far from the Haeundae Beach area.
Staff
Service via WhatsApp was quick and friendly but wish there was more in-person opportunity.
Cleanliness & Comfort
The room was clean and beautiful but there was no housekeeping service included.
Activity Reviews
Full Day Gyeongju Tour with National Museum and Bulguksa Temple
Full Day Gyeongju Tour with National Museum and Bulguksa Temple
Busan

I’m so glad we took this day trip from Busan. Gyeongju was such a different experience from the big cities of Seoul and Busan. It had more of a village feel with traditional architecture. The Bulguksa Temple was incredible. We enjoyed the museum on Shilla history. And our very knowledgeable guide and driver, Mimi, led us to an incredible local soon tofu restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Busan Highlights Tour with Jagalchi Fishery Market
Full Day Busan Highlights Tour with Jagalchi Fishery Market
Busan
Quality of Experience
Guides, Drivers and Staff
Mimi, our guide, was super friendly, accommodating, and knowledgeable. She was able adjust to our needs flexibly because we arrived in Busan in the early afternoon and couldn’t quite last the full 8 hours out of exhaustion and jet lag. But we still saw the highlights we wanted to see and got back to our hotel exactly when we wanted.
Transport
 Full Day Korean DMZ  Tour
Full Day Korean DMZ Tour
Seoul
Explore Seoul Highlights
Explore Seoul Highlights
Seoul
Quality of Experience
Guides, Drivers and Staff
Our guide, Wookie, was knowledgeable, energetic, and friendly. One of the best guides we’ve ever had.
Transport
We rode in a spacious and comfortable van for our family.
Local specialist: Christine Liu

Our trip to Morocco booked with kimkim was am...
Morocco | Dec 20 - Dec 28, 2025

R
Rob M.
Atlanta, GA | Reviewed on Jan 03, 2026
Our trip to Morocco booked with kimkim was amazing. The details, communication, and customization met our expectations. We understood and were willing to pay the extra cost associated with booking through a travel company, however, the cost breakdown was hidden, so you didn't really know what you were paying for. Communication with the local specialists, Hamza and Said (with Original Travels) was great. They understood what was important to us and made sure we were kept in the loop... Read more

Our trip to Morocco booked with kimkim was amazing. The details, communication, and customization met our expectations. We understood and were willing to pay the extra cost associated with booking through a travel company, however, the cost breakdown was hidden, so you didn't really know what you were paying for.

Communication with the local specialists, Hamza and Said (with Original Travels) was great. They understood what was important to us and made sure we were kept in the loop with any changes. While everything was taken care of as far as hotels and guides, we had to proactively ask for confirmation #s, so we could feel comfortable and secure prior to arriving in Morocco. They provided all the details we asked for and we received everything we needed prior to arriving in Morocco.

What made our trip the absolute greatest was our local driver, Soufiane. He was the one that really made the magic and experience come to life for us. He struck the perfect balance of professional and personal - always making sure we were taken care of and comfortable. Our precocious 6 year old son was thrilled to be in his presence and befriended him almost immediately. By the 2nd day, Soufiane went from just being our driver to a friend to travel with. He was punctual, kind, and genuinely gracious. Without him our trip would have felt mediocre. If you travel to Morocco and book with kimkim, be sure to ask for Soufiane - you won't regret it. Thank you, Soufiane, for making this trip unforgettable and helping us create some core memories. You'll always be part of our experience there.

Hotel Reviews
Barceló Anfa Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Tour Hassan Palace
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 04, 2026
Hello Rob, Thank you so much for taking the time to share such a thoughtful and honest review. It truly means a lot to our whole team, and we really appreciate the care you put into your words. We’re very happy to hear that the planning, communication, and level of customization met your expectations, and that you felt well supported throughout the journey. You’re absolutely right that booking through a travel company comes with added coordination, local expertise, and on-the-ground... Read more

Hello Rob,

Thank you so much for taking the time to share such a thoughtful and honest review. It truly means a lot to our whole team, and we really appreciate the care you put into your words.

We’re very happy to hear that the planning, communication, and level of customization met your expectations, and that you felt well supported throughout the journey. You’re absolutely right that booking through a travel company comes with added coordination, local expertise, and on-the-ground support, and we’re glad this value came through overall. We also appreciate your note regarding the cost breakdown.

Your words about Soufiane truly warmed our hearts. He is a very special part of our team, and hearing how naturally he connected with your family, especially your son, is incredibly meaningful to us. Knowing that he helped transform your trip into something so personal and memorable is something we’re very proud of. We’ll be sure to share your kind message with him; it will mean the world to him.

Thank you again for trusting us with such an important family adventure. We’re truly honored to have been part of these special memories, and you’ll always be warmly welcome back in Morocco.

Best,
Hamza

Amazing time in Patagonia
Patagonia | Dec 19 - Dec 28, 2025

S
Samantha C.
Denver, CO | Reviewed on Jan 03, 2026
Great trip! Erin spent quite a bit of time with different versions of the itinerary so that I could maximize my time in Patagonia while also meeting up with my friends. Erin and Jessica were both very responsive with any questions that I had before and during the trip. Everything went smoothly during my trip and I had a wonderful time! Read more

Great trip! Erin spent quite a bit of time with different versions of the itinerary so that I could maximize my time in Patagonia while also meeting up with my friends. Erin and Jessica were both very responsive with any questions that I had before and during the trip. Everything went smoothly during my trip and I had a wonderful time!

Hotel Review
Design Suites Calafate
El Calafate

Big and comfortable room. My only issue was that the jetted tub did not work.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.