Kimkim Trip Reviews

4.8
Based on 18,921 ratings
Read 18,921 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Blown away by the incredible performance!
Peru | Dec 24 - Jan 3, 2026

Mehul
Mehul P.
Ashburn, VA | Reviewed on Jan 09, 2026
🌟 I'm absolutely blown away by the incredible trip to Peru that Kim Kim Travel Agency, as arranged by Jimena for my family! 🤩 Every single detail was meticulously planned, and they went above and beyond to ensure we had an unforgettable experience. The guides were top-notch - flexible, pleasant, and personable. They made sure we were comfortable and happy throughout the trip. And even when an outside vendor didn't quite meet our expectations, Kim Kim Travel Agency still fought for us and... Read more

🌟 I'm absolutely blown away by the incredible trip to Peru that Kim Kim Travel Agency, as arranged by Jimena for my family! 🤩 Every single detail was meticulously planned, and they went above and beyond to ensure we had an unforgettable experience.

The guides were top-notch - flexible, pleasant, and personable. They made sure we were comfortable and happy throughout the trip. And even when an outside vendor didn't quite meet our expectations, Kim Kim Travel Agency still fought for us and made things right. Talk about amazing customer service! 💪

From start to finish, Kim Kim Travel Agency carefully monitored and supported every aspect of our trip. They truly made this vacation a huge success for our family. If you're looking for an stress-free, incredible travel experience, look no further than Kim Kim Travel Agency! 🙌

Thank you, Kim Kim, for making our Peru trip truly unforgettable. We can't wait to plan our next adventure with you! 😊

Hotel Reviews
Refugio Amazonas Lodge
Puerto Maldonado

I would not ever stay here again. The hotel environment was depressing. They had no substantial list of activities planned so that we could select from a menu of their services. Truly bare bones. It felt like they were eager to get us out so that they could proceed with their end of season Brazilian nut harvest. We had high hopes but left very disappointed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Add some walls, provide privacy, and perhaps some air conditioning for relief from the heat and humidity. There were insects crawling in and out of all the food, clothes, our beds, and bathrooms. We are not used to this and are far away from major medical facilities. Need to be very careful.
Tierra Viva Cusco Centro
Cusco

Excellent location. There’s a lot of street noise, which we encounter in many busy cities. It was great that everything was within walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casona de Yucay
Ollantaytambo Urubamba

Very cozy and comfortable. The only concern is that it’s not within safe walking distance to anything. Otherwise, very nice facility.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores

Perfectly located and within reach of a very lively area in Lima.

Authenticity & Character
Perfectly located and within reach of a very lively area in Lima.
Location
Perfectly located and within reach of a very lively area in Lima.
Staff
Perfectly located and within reach of a very lively area in Lima.
Cleanliness & Comfort
Perfectly located and within reach of a very lively area in Lima.
Local specialist: Jimena Salazar

Portugal: Made better by Kim Kim.
Portugal | Dec 27 - Jan 6, 2026

S
Sean B.
Seattle, WA | Reviewed on Jan 09, 2026
We have rarely used tour guides, though we travel frequently. And we'd never used an online tool like Kim Kim before. It really was a great combo of tech (KimKimm) +people (Across Portugal). The trip was well planned, fit our criteria, gave us the freedom to explore while securing must-see and do activities. From the jump, Joao at Across Portugal worked with us to shape our itinerary and communicated regularly. But all that really was just the start. Joao's team at Across Portugal reached out... Read more

We have rarely used tour guides, though we travel frequently. And we'd never used an online tool like Kim Kim before. It really was a great combo of tech (KimKimm) +people (Across Portugal). The trip was well planned, fit our criteria, gave us the freedom to explore while securing must-see and do activities. From the jump, Joao at Across Portugal worked with us to shape our itinerary and communicated regularly. But all that really was just the start. Joao's team at Across Portugal reached out to us via Whatsapp twice a day and, for example, linking us to the tickets we'd need for our trip to Sintra so they were handy on our phones. It felt very much like we had friends in-country to the point that somewhere along the way we started sending the team photos through Whatsapp. Perhaps though, best of all, when our flights got canceled out of Porto due to weather in Amsterdam, Joao supported us by securing transportation to and a hotel in Lisbon. All that service, plus a tech platform that was intuitive and delivered clear itineraries. So ... do see Portugal. It's an amazing place full of kind people, great food and signature moments (we'll certainly remember many as life-long travel highlights) ... And when you do, use Across Portugal and Kim Kim.

Muito obrigado!!! to Joao, Diana, Marisa and Pedro at Across Portugal; Our drivers Carlos, Ruis and Ricardo; Our walking tour guides Rita (Lisbon) and Sara (Porto) and the many great folks at the Heritage Liberdade Hotel in Lisbon; PineCliffs Resort in the Algarve and PortoBay Flores Hotel in Porto. 5 stars all around!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 09, 2026
Hi Sean and Jennifer, Thank you so much for this wonderful message. It truly means a lot to all of us. It was a real pleasure planning this trip with you, and we’re so happy to hear that the balance of freedom, support, and experiences worked so well for you. I’m especially glad we could help when the flights were canceled and that you felt supported throughout the journey. That’s exactly what we aim for. I’ve shared your kind words with the whole team, drivers, guides, and hotel partners... Read more

Hi Sean and Jennifer,

Thank you so much for this wonderful message. It truly means a lot to all of us. It was a real pleasure planning this trip with you, and we’re so happy to hear that the balance of freedom, support, and experiences worked so well for you.

I’m especially glad we could help when the flights were canceled and that you felt supported throughout the journey. That’s exactly what we aim for. I’ve shared your kind words with the whole team, drivers, guides, and hotel partners and they were all very touched.

Thank you again for your trust and for choosing Across Portugal and KimKim. You’ll always have friends here in Portugal.
Your friend in Portugal - João

Memorable trip
Vietnam | Dec 24 - Jan 3, 2026

Raquel
Raquel O.
Japan | Reviewed on Jan 09, 2026
The trip to Vietnam was fantastic, from the planning stage to the return home.
Trang helped me plan the itinerary and activities for each day. I really enjoyed the peace of mind of always having a driver waiting for us at the airport and hotel for our tours.
My best experiences were the tours in the Mekong Delta and Ben Tre, Cu Chi Tunnels & Ho Chi Minh City Tour, Legendary Russian Jeep City Tour in Hanoi, and Lan Ha Bay Day Cruise.
Read more

The trip to Vietnam was fantastic, from the planning stage to the return home.
Trang helped me plan the itinerary and activities for each day. I really enjoyed the peace of mind of always having a driver waiting for us at the airport and hotel for our tours.
My best experiences were the tours in the Mekong Delta and Ben Tre, Cu Chi Tunnels & Ho Chi Minh City Tour, Legendary Russian Jeep City Tour in Hanoi, and Lan Ha Bay Day Cruise.

Hotel Reviews
The Ann Hotel Hanoi
Hanoi

The hotel was very good, clean, and the room was comfortable. The breakfast had a lot of variety, but I thought the quality could be better. The location was good, but if I go back to Hanoi, I will choose another area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palm Garden Resort - Hoi An

The hotel is beautiful, right on the sand, with a restaurant serving the beach and pool. There are three restaurants in the hotel, a games room, spa, and pool. Refreshments, coffee, and a small snack were available to guests in the lobby. The room was comfortable, and we received water every day. The facilities were very clean, and the hotel garden was very well maintained. The hotel was beautifully decorated and authentic. Breakfast was spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orchid Saigon Hotel
Ho Chi Minh

The hotel was comfortable, the staff very gentle and the breakfast delicious.

Authenticity & Character
Location
Extremely well located
Staff
The staff was very helpful and gentle.
Cleanliness & Comfort
Activity Reviews
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Vietnam

Foi uma experiência maravilhosa visitar o Delta do Mekong. Eu não acreditei quando vi os canudos com os nossos nomes gravados e achei sensacional. O guia foi fantástico e nos explicou muitas coisas durante o passeio.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An - Hue City tour - Hoi An (Join-in a small group) HUEHA
Hoi An - Hue City tour - Hoi An (Join-in a small group) HUEHA
Hoi An

I enjoyed visiting Hue. It was a long tour with a small group. I think if I had chosen a private tour, I would have had a better experience. I didn't like the place where they took us for lunch, as there was no menu option, and the service and food were not good. I thought that the route through Hai Van Pass and Lap An Lagoon - Lang Co beach would be attractions, but we just passed by these places. Anyway, it was interesting to visit Hue.

Quality of Experience
Definitly the restaurant for lunch must be changed.
Food
It was very bad: food and service.
Guides, Drivers and Staff
They were respectful, gave us attention, but with a bigger group the experience is not marvelous.
Transport
The car was good, but could be better. It was not comfortable.
Local specialist: Trang Pham

We loved our trip to Mexico! Thank you Kim Kim team...
Mexico | Dec 20 - Jan 2, 2026

J
Jennifer J.
Canada | Reviewed on Jan 09, 2026
We loved our trip to Mexico! We booked through Kim Kim on a friend's referral, and the Kim Kim team was patient, knowledgeable, and exceptionally helpful as we navigated the process of building our customized trip plan. We went through a variety of options through the design of our trip, and Hugo and the team were extremely helpful - finding options, presenting them and waiting as we reviewed everything, giving us time to make decisions, ask questions, and then modifying as we needed to. They... Read more

We loved our trip to Mexico! We booked through Kim Kim on a friend's referral, and the Kim Kim team was patient, knowledgeable, and exceptionally helpful as we navigated the process of building our customized trip plan. We went through a variety of options through the design of our trip, and Hugo and the team were extremely helpful - finding options, presenting them and waiting as we reviewed everything, giving us time to make decisions, ask questions, and then modifying as we needed to. They have a ground team support that connected with us a month before our trip date, who were kind, approachable, knowledgeable, and extremely responsive. This made us feel confident and supported from day one through the post-trip period. This team understands how to value their customers. We will definitely use them again, and we look forward to it.

Local specialist: Gustavo García

Anniversary Trip to Spain
Spain | Dec 27 - Jan 7, 2026

Sharjeel
Sharjeel F.
Ashburn, VA | Reviewed on Jan 09, 2026
It was an amazing memorable trip. Couldn't have asked for more to celebrate our 25th anniversary. Coraima and Summer were super helpful leading up to the trip, building the perfect itinerary and assisting with changes through the trip. Hotels were very comfortable, clean and we received great service. Special shout out to the guides (Tatiana, Ruth, Guadalupe, Alvaro and Carlos) were all awesome and took good care of us on the tours. One of the best trips we have had and highly recommended. Read more

It was an amazing memorable trip. Couldn't have asked for more to celebrate our 25th anniversary. Coraima and Summer were super helpful leading up to the trip, building the perfect itinerary and assisting with changes through the trip. Hotels were very comfortable, clean and we received great service. Special shout out to the guides (Tatiana, Ruth, Guadalupe, Alvaro and Carlos) were all awesome and took good care of us on the tours. One of the best trips we have had and highly recommended.

Hotel Reviews
W Barcelona
Barcelona

Awesome location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CoolRooms Palacio de Villapanés
Seville

The best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hospes Palacio de los Patos
Granada

Great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wittmore Hotel - Adults Only
Barcelona

Great.

Location
Local specialist: Coraima Yañez

Our family trip to South Africa
South Africa | Dec 21 - Jan 2, 2026

Joris
Joris C.
Belgium | Reviewed on Jan 09, 2026
Our family trip to South Africa, booked through Kimkim, was extremely well organised from start to finish. The itinerary was well balanced, flexible and perfectly suited for travelling with children. Accommodation and activities were well chosen, and communication with the local organisers Anna-Marie and Deb was warm, clear and responsive. Thanks to Kimkim, we could fully enjoy the trip without any stress. Read more

Our family trip to South Africa, booked through Kimkim, was extremely well organised from start to finish. The itinerary was well balanced, flexible and perfectly suited for travelling with children. Accommodation and activities were well chosen, and communication with the local organisers Anna-Marie and Deb was warm, clear and responsive. Thanks to Kimkim, we could fully enjoy the trip without any stress.

Hotel Reviews
Harbour House Hotel
Hermanus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Knysna Hollow Country Estate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boschendal
Franschhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Botlierskop Tented Lodge
Botlierskop Private Game Reserve
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Jan 09, 2026

Hello Joris

Thank you for your great review, and valuable feedback. I loved planning this trip with you.

Warm greetings
Anna-marié

Three incredible days in Mendoza
Argentina | Dec 17 - Dec 22, 2025

Donna
Donna W.
Australia | Reviewed on Jan 09, 2026
We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we... Read more

We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we discovered more beautiful scenery.

Hotel Review
Argentino Hotel
Mendoza

Great hotel, clean and comfortable with a good range for breakfast. Across the road from the main plaza se be prepared for music/noise on Saturday and Sunday - this didn't go beyond 11pm though.

Authenticity & Character
Location
Within walking distance to
Staff
Cleanliness & Comfort
Activity Reviews
Trekking Quebrada del Cóndor
Trekking Quebrada del Cóndor
Mendoza

Our walk through this beautiful area was peaceful and soul fulfilling, made all the better by our informative and thoughtful guide, Emiliano. The view from the final mirador was spectacular. There was a traditional Argentinian plancha at the end - we are vegan, the chef (and owner) Agustin went out of his way to create something wonderful for us which was very much appreciated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Biking Through the Vineyard 🚴‍♀️🍷
Biking Through the Vineyard 🚴‍♀️🍷
Mendoza

We went by car to the Venorum winery, an award winning boutique winery owned by the Altieri family, and were treated to a very informative tour followed by wine tasting (exceptional wines!). This was followed by a bike ride through vineyards and a small town to a delicious lunch at Terrazas de los Andes - another renowned winery with beautiful restaurant and surroundings.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking Confluencia 🚶‍♂️🚶‍♀️
Trekking Confluencia 🚶‍♂️🚶‍♀️
Mendoza

This was a request from me, as a mountain lover, and I was not disappointed. We had views all the way of Aconcagua, at 6962m the highest peak in the Andes, South America, and the Americas. A not too strenuous hike as it is a long steady climb with not too much altitude change. Our guide Frederico was very knowledgeable. Lunch and snacks were provided and were much appreciated :)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carolina Luduena

Beautiful hikes and scenery
Argentina | Dec 22 - Jan 1, 2026

Donna
Donna W.
Australia | Reviewed on Jan 09, 2026
We had an amazing time in El Chalten and Ushuaia. Erin was very patient in organising things to suit our interests, and dealt with lots of changes and tweaks as we finalised our flight details and other parts of our month long trip elsewhere. Highlights were our treks in El Chalten (delicious lunches delivered to our hotel each morning) and walking with the Penguins on the Isla Martillo. We didn't really see much of Buenos Aires as being December 31/January 1 as most places were closed... Read more

We had an amazing time in El Chalten and Ushuaia. Erin was very patient in organising things to suit our interests, and dealt with lots of changes and tweaks as we finalised our flight details and other parts of our month long trip elsewhere. Highlights were our treks in El Chalten (delicious lunches delivered to our hotel each morning) and walking with the Penguins on the Isla Martillo. We didn't really see much of Buenos Aires as being December 31/January 1 as most places were closed (had we known we might have chosen to spend out time elsewhere on those days). The accomodation was excellent throughout as were our guides Laura and Martin in Ushuaia. The scenery from El Chalten to Ushuaia is spectacular and we would go back in an instant.

Hotel Reviews
Vain Boutique Hotel
Buenos Aires

Modern boutique hotel with very comfortable beds, great aircon (essential in BA), well equipped and roomy bathroom and all very clean. Nice options for breakfast and good coffee. Nicolas on the front desk was a treasure. My only point would be that the rooms are quite noisy and we could clearly hear people in the room above, and were woken several times by people returning to their rooms late.

Authenticity & Character
Staff
Cleanliness & Comfort
Los Naranjos
Ushuaia

Very comfortable and clean hotel with great breakfast options. We had a quiet room facing the side of the building (rooms facing the roads may not be so quiet) and found the rooms to be quite spacious. Bathroom was nice and roomy too. It was great to be able to adjust the heating to our taste (not always the case in hotels).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trekking to Glacier Vinciguerra & Laguna de los Tempanos
Trekking to Glacier Vinciguerra & Laguna de los Tempanos
Ushuaia

Mixed feelings on this trek - the view at the end was absolutely spectacular so well worth the effort, and the walk through varied landscapes to get there was also appreciated.

Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation
Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation
Ushuaia

It was such a special experience to walk among the penguins, and learn about their lives. It was reassuring to hear how protected they are despite the tourism (their numbers are growing, a good sign) and our guide Pablo was perfectly strict about respecting them and their environment, which I really appreciated. A long boat trip there, for part of which we did see seals and cormorants, and a long bus trip back (great for a nap) but all worth it for the experience.

Full Day of Hiking in Tierra del Fuego National Park
Full Day of Hiking in Tierra del Fuego National Park
Ushuaia

Laura was an excellent guide on this fascinating overview of the history, flora and fauna of the national park, which is truly beautiful. Personally would have preferred one long hike as opposed to driving between three shorter walks but this is a personal preference. My recommendation would be to ask for more details of the day before confirming (which is what I wish I had done)

Full Day Perito Moreno Glacier
Full Day Perito Moreno Glacier
El Calafate

The glacier itself is of course spectacular, and we appreciated being able to walk around and enjoy the numerous pathways at our own pace. The sounds of the glacier was also amazing surprise - did not expect it and when we could find a quieter section to sit and listen was quite humbling.

Local specialist: Erin Wiley

Girls weekend in London: Me with my two daughters
England | Jan 2 - Jan 7, 2026

Candace
Candace H.
Newark, NJ | Reviewed on Jan 08, 2026
The "London in a Private Black Cab" was amazing especially with John's stories and knowledge, and a bit of gossip. Delianne was such a delight as host of our private "Royal London Tour!" She is a charming hostess with wonderful inside scoops she has gained from a lively life with friends "in the know." She is the type of person you would want to have for weekly dinners to add effervescence to your life. Kate planned a perfect week for us with smatterings of many of London's offerings... Read more

The "London in a Private Black Cab" was amazing especially with John's stories and knowledge, and a bit of gossip. Delianne was such a delight as host of our private "Royal London Tour!" She is a charming hostess with wonderful inside scoops she has gained from a lively life with friends "in the know." She is the type of person you would want to have for weekly dinners to add effervescence to your life.

Kate planned a perfect week for us with smatterings of many of London's offerings tailored to what we wanted without even knowing ourselves. She was responsive when asked questions, and on top of everything. We had very little time (end of the year and Christmas holidays taking up so much of our time), so it was such a blessing to have Kate to plan the trip so beautifully. Thank you.

Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

John made the tour. It was incredible how much he fit into the time slot. His knowledge is unsurpassed, and he is a delightful talker with many interesting and humorous stories to add color to the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

The size of the Beefeater tour was very large and difficult to hear the stories. We ended up going off on our own, and missing out on some of the colorful tales of the Beefeater.

Quality of Experience
Guides, Drivers and Staff
The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London

Delianne was a delight with so many anecdotes she has gleaned from her full life. She is bubbly and a joy to be around.

Quality of Experience
Guides, Drivers and Staff
Transport
Thames Cruise with Dinner
Thames Cruise with Dinner
London

Could have missed this. I would have preferred an informative river cruise that told us what we were seeing with some anecdotes. This was a very nice dinner cruise with music. Something you would do for an anniversary or birthday.

Local specialist: Kateryna Garkavenko

An unforgettable experience thanks to Mica and the entire team!
Argentina | Nov 13 - Nov 20, 2025

Belen
Belen J.
Ecuador | Reviewed on Jan 08, 2026
From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect. When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us,... Read more

From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect.

When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us, and even talked about music and Argentine rock her recommendations were amazing. She truly made us feel at home.

The drivers who took us around were also wonderful. The entire SayHueque team made us feel like Buenos Aires was our home, and that made all the difference. They were always checking in, suggesting places to visit, and making sure everything went perfectly.

The tours were unforgettable. Our biking tour guide Patricio (he was the best!) introduced us to mate for the first time, shared local stories, and made us feel like true locals. We had so much fun! The bikes were really good too, we even got luck and got to ride on a Bamboo bike. The next day, Agostina surprised us again with an amazing walking tour full of history, fun facts, interesting songs related to the “Porteño culture” and great suggestions. We left completely amazed. Even with a huge surprise for my husband who was looking for a tshirt of a local argentine show from 30 years ago, and they were still able to do their magic!!

And to end our trip on the highest note: a tango dinner show. Front-row seats, delicious wine, incredible food, it was magical!

Thank you, Mica, and thank you to the entire team, for making this trip truly special. We came back happy, grateful, and already wanting to return and explore the rest of this magical country. 💙

Big hugs from the middle of the world,
Daniel & Suki

Hotel Review
Dazzler by Wyndham Buenos Aires Palermo
Buenos Aires

Lovely location, walking distance to many things!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

An epic closure for an epic trip! The tango night was amazing, as well as the food! This is one of the experiences we guarantee that we will repeat when we return to Argentina!

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day The Argentine Experience Dinner
Half-Day The Argentine Experience Dinner
Buenos Aires

It was a group tour. Everyone was very nice, including the staff and the travelers we were sharing a table with. The food was INSANELY good!! Shout out to our hosts Cande and Julian from the Argentine Experience, as well as the chef!!

Quality of Experience
Food
Everything was incredibly delicious, and our glasses of wine were never empty 🤭
Guides, Drivers and Staff
Half-Day Buenos Aires Walking Tour (South)
Half-Day Buenos Aires Walking Tour (South)
Buenos Aires

Agos was an amazing guide too! We went to amazing locations, not just phisical landmarks but also understanding the heart of the Buenos Aires culture :)

Quality of Experience
Half-Day Bike Tour through the North of the City
Half-Day Bike Tour through the North of the City
Buenos Aires

It was a chill ride around the city, the locations were amazing and our guide was great!

Quality of Experience
Local specialist: Micaela Rodriguez

Happy first timer:)
Chile | Dec 26 - Jan 4, 2026

K
Kitiwan L.
Newark, NJ | Reviewed on Jan 08, 2026
First time with Kim KimKim and very happy with everything.
Lorena is very knowledgeable with Chile and understands what we're looking for.
Lorena and the team had been a great help in every way, from planning, multiple changes and support during the trip.
She's always responsive. Our flight was delayed so we missed the connection on day 1, Lorena and Valentina helped secure last seats on new flights and saved the day! Our grand trip would have been ruined if it weren't for their...
Read more

First time with Kim KimKim and very happy with everything.
Lorena is very knowledgeable with Chile and understands what we're looking for.
Lorena and the team had been a great help in every way, from planning, multiple changes and support during the trip.
She's always responsive. Our flight was delayed so we missed the connection on day 1, Lorena and Valentina helped secure last seats on new flights and saved the day! Our grand trip would have been ruined if it weren't for their help.

We had a great time and are very happy with the support received throughout. Highly recommend anyone going to Chile to connect with Lorena.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 08, 2026

Kiti, I'm so thrilled to hear that you had an amazing time in Chile with us! Huge thanks for the kind words about me and the team - it really makes our day.

Love hearing that we helped save the day (literally!) with your flight mix-up. It was a total team effort, and I'm just glad we could make things right.

Thanks again for choosing KimKim and trusting us to make your Chile adventure unforgettable! We'll miss you and can't wait to welcome you back,
Lorena

Dream vacation, enabled by an amazing support and planning by Kimkim crew (Josselyn as the best cheerleader)
Galapagos Islands | Dec 23 - Jan 2, 2026

M
Michael P.
San Jose, CA | Reviewed on Jan 08, 2026
From a quote to a return home, we received an incredible support and attention from Josselyn.
at every step, quoting, activity selection, daily checks, and dealing with unexpected diversions, she stood by to help, 24/7.
The entire tour program was well designed, coordinated, and monitored during our amazing 12 days in Galapagos.
There is no denial, that having Kimkim on our side and Josselyn direct involvement, enabled us to reach every corner, secure every excursion, and enjoy comfortable...
Read more

From a quote to a return home, we received an incredible support and attention from Josselyn.
at every step, quoting, activity selection, daily checks, and dealing with unexpected diversions, she stood by to help, 24/7.
The entire tour program was well designed, coordinated, and monitored during our amazing 12 days in Galapagos.
There is no denial, that having Kimkim on our side and Josselyn direct involvement, enabled us to reach every corner, secure every excursion, and enjoy comfortable accommodations. on many occasions (and we traveled during X-Mass and NY), we witnessed sold-out tours and limited accommodations. Not for us. Everything was reserved well in advance, local guides waited by the gate/hotel/marina, and entire trip was executed well beyond my expectations. Thank you Josselyn and entire crew to make this a dream vacation

Activity Reviews
Snorkeling at Concha Perla (Private)
Snorkeling at Concha Perla (Private)
Galapagos Islands
San Cristóbal Arrival, Kayaking & Local Cooking Class
San Cristóbal Arrival, Kayaking & Local Cooking Class
Isla San Cristóbal
Quality of Experience
Food
an exposure to local culture in intimate settings was priceless.
Guides, Drivers and Staff
Transport
Hiking the Sierra Negra  Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda

We just returned from a fabulous holiday to A...
Australia | Dec 20 - Jan 4, 2026

M
Margaret K.
Denver, CO | Reviewed on Jan 08, 2026
We just returned from a fabulous holiday to Australia and New Zealand. Vicky our travel specialist and kimkim were extraordinary in accommodating our travel goals and needs. We wanted to make the most of our special holiday and therefore had a very busy trip with lots of different locations, tours, and internal flights, etc. Vicky took our ideas of what we wanted to do and accomplish and turned them into a reality. Throughout our planning and travels, the kimkim site was easy to use and... Read more

We just returned from a fabulous holiday to Australia and New Zealand. Vicky our travel specialist and kimkim were extraordinary in accommodating our travel goals and needs. We wanted to make the most of our special holiday and therefore had a very busy trip with lots of different locations, tours, and internal flights, etc. Vicky took our ideas of what we wanted to do and accomplish and turned them into a reality. Throughout our planning and travels, the kimkim site was easy to use and Vicky was very knowledgeable and responsive. Changes in plans and schedule were managed seamlessly. We requested two bedroom three bed apartments and the lodging recommended by Vicky exceeded our expectations. Tour operators were top notch. Everything was perfect and we were glad we had Vicky and kimkim as our travel experts/consultants

Hotel Reviews
Swiss-Belsuites Victoria Park Auckland
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Beacon - 2 Bedroom Luxe Apartment
Queenstown

Wonderful views of the lake and mountains

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Melbourne Southbank
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandalay Luxury Beachfront Apartments
Port Douglas
Authenticity & Character
Location
Staff
It was during holidays and most of the time there was no staff to assist except for emergencies
Cleanliness & Comfort
The Sebel Quay West Suites
The Rocks

Best view ever

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Penguins, Koalas and Wildlife (Phillip Island) from Melbourne
Private Penguins, Koalas and Wildlife (Phillip Island) from Melbourne
Melbourne

The penguin stole the show. Well worth the long day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Long drive heavy traffic. 11 hour day
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
Australia

Best tour hands down

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Sydney Sights 4 hours - Private Tour
Sydney Sights 4 hours - Private Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 08, 2026

Hi Margaret,
Thank you so much for your feedback. I am glad we were able to assist you in creating your ideal Family holiday. Wishing you many more travel adventures ahead, and all the Best for 2026
Vicky

A Seamless Transformative Journey Through South Africa With Exceptional Local Care
South Africa | Dec 29 - Jan 5, 2026

Lisa
Lisa G.
Bethesda, MD | Reviewed on Jan 08, 2026
This South Africa trip was truly exceptional from start to finish. Every detail was thoughtfully planned and executed with care making the entire experience feel seamless grounded and deeply meaningful for our group. Working with Stephanie our local expert was a pleasure. Communication was clear timely and supportive throughout the planning process and while on the ground. She anticipated needs handled adjustments smoothly and ensured that every transition felt effortless. It allowed me to... Read more

This South Africa trip was truly exceptional from start to finish. Every detail was thoughtfully planned and executed with care making the entire experience feel seamless grounded and deeply meaningful for our group.

Working with Stephanie our local expert was a pleasure. Communication was clear timely and supportive throughout the planning process and while on the ground. She anticipated needs handled adjustments smoothly and ensured that every transition felt effortless. It allowed me to focus on the experience itself knowing logistics were fully handled.

Our guides were outstanding across every leg of the journey. They were knowledgeable engaging and deeply connected to the places we visited. Several travelers shared that the guide at Leopard Mountain was a highlight of the entire trip. His storytelling wildlife knowledge humor and presence elevated every game drive and created moments that felt both educational and magical. The broader staff at Leopard Mountain also deserve special recognition. Their warmth attentiveness and professionalism made the stay feel luxurious yet personal.

The accommodations throughout the trip were phenomenal with Leopard Mountain standing out as especially memorable. The rooms were stunning the views were breathtaking and the overall atmosphere felt peaceful and intentional. It was the kind of place where you immediately felt held by the land and the experience.

Transportation throughout the trip was reliable comfortable and well coordinated. Transfers flights and longer drives were handled smoothly which is no small feat with a multi city itinerary. Everything ran on time and without stress which made a huge difference for group travel.

The food was another highlight. Meals were consistently delicious fresh and nourishing. The food at Big Skies in particular stood out for its flavor quality and care. Healthy balanced and thoughtfully prepared it complemented the tone of the trip perfectly.

Overall this was one of the most well organized and impactful trips I have experienced. From the guides and accommodations to transportation meals and local support everything worked together beautifully. It was clear that intention expertise and care went into every aspect of the journey. I would absolutely work with this team again and highly recommend them to anyone looking for a deeply enriching travel experience in South Africa.

Hotel Reviews
Gugs, Maputoland
Manguzi

Gugs Eco Lodge offered a meaningful eco lodge experience rooted in nature community and adventure. The accommodations were simple and functional, consistent with the eco focused nature of the lodge. While the rooms themselves were just okay in terms of comfort and amenities, they served their purpose for a rustic and intentional stay. The food at Gugs was a true highlight. Meals were consistently delicious fresh and nourishing, and our group genuinely looked forward to every meal. The quality and care put into the food stood out and added a lot to the overall experience. Our guide MP was excellent and played a big role in making this portion of the trip memorable. He was knowledgeable engaging and attentive, and the group really enjoyed learning from him throughout our excursions. The lodge manager was also very communicative and responsive, helping ensure things ran smoothly and that we felt supported during our stay. The excursions were a major highlight for our group. We were able to witness turtles laying eggs on the beach at night, which was an incredibly special and moving experience. We also enjoyed snorkeling and a boat ride, both of which were well organized and very well received by the group. These experiences brought the destination to life and were among the most talked about moments of this leg of the trip. Overall, Gugs delivered a strong eco lodge experience with outstanding food, meaningful excursions, and solid on the ground support. It is a great option for travelers who value nature based experiences and unique moments over luxury accommodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
aha Kopanong Hotel & Conference Centre
Benoni

aha Kopanong Hotel was a comfortable and reliable starting point for our South Africa journey. The location worked well for our Johannesburg itinerary and transfers, and the check in process was smooth and efficient for a group arrival. Rooms were clean spacious and well appointed, providing a restful place to land after international travel. The staff were welcoming and professional, especially helpful with group coordination and early departures. Breakfast service was consistent and convenient, offering a solid variety to start the day. Overall this hotel served as a dependable base that supported the flow of the trip without stress, which is exactly what is needed at the beginning of a multi stop itinerary.

Authenticity & Character
Location
This was not very accessible to anything without transportation.
Staff
Cleanliness & Comfort
Local specialist: Stephanie Louw

The Only Way to See Egypt- with kimkim
Egypt | Dec 28 - Jan 3, 2026

Linda
Linda F.
New Bedford, MA | Reviewed on Jan 08, 2026
Having done 1 trip with kimkim, we felt certain that our time in Egypt would be well organized. Having a representative meet and guide us through airports was a big plus. Our guides were amazingly knowledgeable about each temple and site and tempered the visit to our level of interest and enthusiasm. Having a driver take us to and from all destinations, somewhow being ready to pick us up at the right meeting spot despite the hundreds of cars, scooters and busses...amazed us. A highlight... Read more

Having done 1 trip with kimkim, we felt certain that our time in Egypt would be well organized. Having a representative meet and guide us through airports was a big plus. Our guides were amazingly knowledgeable about each temple and site and tempered the visit to our level of interest and enthusiasm. Having a driver take us to and from all destinations, somewhow being ready to pick us up at the right meeting spot despite the hundreds of cars, scooters and busses...amazed us. A highlight was dinner with a family in Cairo. Besides excellent fresh food, our host turned out to be a seasoned rower and my husband rowed a quad on the Nile. We thank Nader for all the emails and adjustments because we visited one of the most ancient countries in our world. Fantastic experience.

Local specialist: Nader Hussein

Shawna did a great job planning. Jesus was ou...
Peru | Dec 29 - Jan 7, 2026

joy
joy w.
Newark, NJ | Reviewed on Jan 08, 2026

Shawna did a great job planning. Jesus was our contact in country, he did a wonderful job being responsive to all our needs. Our tour guide Guido in Cusco and the Sacred Valley was knowledge and experienced he went along our family’s wants and needs. A true gem!

Local specialist: Shawna Sanders

We ha a wonderful time in Australia and New-Z...
Australia | Oct 30 - Dec 31, 2025

Andrée
Andrée C.
Canada | Reviewed on Jan 08, 2026
We ha a wonderful time in Australia and New-Zeland. Vicky our specialist was wonderful. She helped us planning, she was available to answer our questions/help before and during our trip. We recommand her. Read more

We ha a wonderful time in Australia and New-Zeland. Vicky our specialist was wonderful. She helped us planning, she was available to answer our questions/help before and during our trip. We recommand her.

Hotel Reviews
Adina Apartment Hotel Bondi
Bondi Beach

Good location, and service. Our apt would need a little refreshment. The pool was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Port Macquarie
Port Macquarie

Excellent service, very good location, comfort

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aloha Byron Bay
Byron Bay

Old, located far from center. Would not recommed

Authenticity & Character
Location
Staff
Cleanliness & Comfort
On The Beach Noosa
Noosa Heads

Absolutly wonderfull ! Service, comfort, view and access on beach/ocean, breakfast every morning.

Authenticity & Character
Location
Fabulous
Staff
Everyday attention to our needs
Cleanliness & Comfort
Adina Apartment Hotel Brisbane
Brisbane

Very good location, comfort, clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quest Cathedral Junction
Christchurch

Wonderfull location, comfort very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swiss-Belsuites Victoria Park Auckland
Auckland

Very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Great Ocean Road Studios
Port Campbell

OK for on the road

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Captain's at the Bay
Apollo Bay

OK for on the road

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Colhurst House Bed and Breakfast
Mount Gambier

Very nice. Service poor. Very cold in the house

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Adelaide Treasury
Adelaide

Very good service, good location, nice apt

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Melbourne on Flinders
Melbourne, VIC

Location in front of train main station. Lots of noise all day. Apt old. The gym and the pool were closed. Service basic. Would have prefered the other Adina location in Melbourne

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sails In The Desert
Yulara

Clean. Basic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sebel Quay West Suites
The Rocks

Wonderfull view on Sydney, exceptional location, comfort and spacious apt

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip
Uluru

Very good guide. Wonderfull to visit Uluru.

Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Very interesting, lots of history, very good guide

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jan 08, 2026

Thank you for your feedback Andree, much appreciated. wishing you and Jean a wonderful 2026
Take Care and All the Best
Vicky

The trip was amazing and George was great to ...
Thailand | Dec 26 - Jan 4, 2026

MICHELLE
MICHELLE W.
Minneapolis, MN | Reviewed on Jan 08, 2026
The trip was amazing and George was great to work with. Mint - our guide in Bangkok for the city tour was awesome … we all enjoyed our day with her. Our off road jeep adventure in Khao Lac was a lot of fun and full of laughs! I can not remember the drivers name but he was hilarious as well as our guide - song I think he told us to call him. They both had us laughing all day as well as being full of information. All three of us would return tomorrow and were sad to leave. Thank you for... Read more

The trip was amazing and George was great to work with. Mint - our guide in Bangkok for the city tour was awesome … we all enjoyed our day with her. Our off road jeep adventure in Khao Lac was a lot of fun and full of laughs! I can not remember the drivers name but he was hilarious as well as our guide - song I think he told us to call him. They both had us laughing all day as well as being full of information. All three of us would return tomorrow and were sad to leave. Thank you for a great adventure especially with a relatively short planning time for high season.
All the accommodations were also very nice and we have no complaints!

Hotel Reviews
Courtyard by Marriott Phuket, Patong Beach Resort
Patong

Marriott is always great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Theatre Residence
Bangkok

Great boutique hotel - staff was very helpful!

Authenticity & Character
Location
Near a nice city market , near river, yet not in the heart of city chaos….a little gem in a big city!
Staff
The front desk staff was always willing to help and answer questions daily!
Cleanliness & Comfort
Seaview Resort Khao Lak
Takua Pa

This hotel overall was a nice stay. Rooms were nice and clean - The house keepers were very attentive. We were slightly disappointed they no longer have a spa - but plenty of others around so not end of the world. Property was nice but left with a feeling it needed over all some TLC. It was a good stay and no specific complaints - we did not stay elsewhere in the area to compare.

Authenticity & Character
Location
Hotel was on beach within walking of shops laundry and restaurants…. Short ride to anything else you might want
Staff
Cleanliness & Comfort
Everything was clean and comfortable
Activity Reviews
Group Phi Phi Island day trip by Speed Boat
Group Phi Phi Island day trip by Speed Boat
Thailand

The tour and guides were great. It was sooo crowded and that would be the negative. Nothing that the tour could control. So many different tours and boats happening it was extremely busy. Glad we left EARLY … can only imagine the crowds of later departure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Phuket Elephant Sanctuary
Afternoon Phuket Elephant Sanctuary
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Off-Road Jungle Jeep Adventure in Khao Lak (Full Day)
Off-Road Jungle Jeep Adventure in Khao Lak (Full Day)
Khao Lak

Fun day with Song our guide and the driver was hilarious! I can not remember his name unfortunately. They were great especially since they had German and English speaking clients on the tour. Made sure we all understood what we were seeing and doing. And we all had fun!

Quality of Experience
Guides, Drivers and Staff
They were not only informative but funny and entertaining!!
Transport
Bangkok Cultural Tour
Bangkok Cultural Tour
Bangkok

Mint was great! We saw everything and she was easy to hang with. Full of info and a wealth of info. She was patient with all our questions!

Quality of Experience
The guide Mint made the city tour! She was great - easy going , well prepared, wealth of info, patient and easy to spend the day with!
Food
Guides, Drivers and Staff
See above
Transport
Always timely and clean
Local specialist: George Game

Excellent support!
Costa Rica | Dec 28 - Jan 5, 2026

Andy
Andy R.
Houston, TX | Reviewed on Jan 08, 2026

Excellent support from Randall. Only suggestion would be to keep the phone numbers for local tour operators up to date (some numbers were no longer in service) and include the pickup info in the confirmation details. Thanks!

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 08, 2026

Dear Andy,

Thank you so much for your valuable feedback. I truly appreciate you taking the time to share your thoughts. I'll ensure that the local tour operator contact information is up to date and include the pickup details in the confirmation information going forward. Your suggestions help us improve our service, and I'm glad I could assist you.

Best regards,
Randall

Wonderful experiene and trip to Thailand
Thailand | Dec 26 - Jan 6, 2026

Rahul
Rahul S.
Sugar Hill, GA | Reviewed on Jan 08, 2026

We had a wonderful experience booking through Kimkim -- here are the highlights of the key people that we interacted with:

1) Kien -- he is based out of Vietnam but was our key contact person throughout the planning phase as well as the trip. He was always attentive to our needs, helped us every step of the way, was polite and understood what we wanted to get out of the trip. I will highly recommend him.

2) The local guides: Mr. Taiwah, Ms. Pookie, Ms. Lisa, Ms. Yun were all very helpful and responsive.

We will look forward to booking our next trip via Kimkim.

Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Jan 08, 2026

Hi Rahul,

Thank you so much for your kind words, it truly means a lot to me. I’m really happy to hear you had such a great experience and that our local guides helped make the trip special. I’ll be sure to pass along your compliments to them as well.

If you ever plan another trip in Southeast Asia, I’d be more than happy to help you design the next journey. Just reach out anytime.

Wishing you many more wonderful travels ahead.

Warm regards,
Kien

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.