Kimkim Trip Reviews

4.8
Based on 18,687 ratings
Read 18,687 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Emanuela was extremely helpful - we had multi...
Iceland | Nov 29 - Dec 5, 2025

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Rebecca L.
United Kingdom | Reviewed on Dec 17, 2025
Emanuela was extremely helpful - we had multiple tours cancelled because of bad weather but she managed to reschedule everything without disrupting our trip and we ended up seeing everything that we wanted to. Thank you so much Emanuela for helping us plan an unforgettable trip and making sure we had the best time! Read more

Emanuela was extremely helpful - we had multiple tours cancelled because of bad weather but she managed to reschedule everything without disrupting our trip and we ended up seeing everything that we wanted to. Thank you so much Emanuela for helping us plan an unforgettable trip and making sure we had the best time!

Hotel Review
Hotel Reykjavík Saga
Reykjavík
Authenticity & Character
P
Location
Staff
Cleanliness & Comfort
Local specialist: Emanuela Grieco

Moroccan family vacation.
Morocco | Nov 22 - Nov 28, 2025

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Christopher W.
Miami, FL | Reviewed on Dec 17, 2025

I had a wonderful experience with Omar, our guide. We are a family of four with two young children and he accommodated all of our needs. While there were some long drives so that we could see as much of the country as possible in a short period of time, Omar made us completely comfortable, was an incredibly safe driver, and provided us with incredible context for all that we saw. Our kids had a wonderful time and we really enjoyed our time in the country. Really incredible country and worth the effort. Highly recommend this tour group and experience.

Local specialist: Sharon Louthian

My trip to Chile was a blast!
Chile | Nov 26 - Dec 10, 2025

JP
JP H.
Morrisville, NC | Reviewed on Dec 17, 2025

My trip to Chile was a blast! Every tour guide I met was so friendly and helpful. They really made my day trips exciting and educational.
My coordinator, Jesse, in Santiago was very knowledgeable and patient. She listened well to my needs and questions; together we worked out this fantastic 14 day itinerary in Chile from north to south, from land to island, from desert to ocean,… I had a great time! Thank you, Jesse and Kimkim, for making my trip fun and productive!

Local specialist: Jesse Barrera

Thank you, Kathrin! You made our New Zealand trip really special
New Zealand | Nov 28 - Dec 8, 2025

Susan
Susan S.
Ashburn, VA | Reviewed on Dec 17, 2025
What a great trip! All of the logistics were seamless and made our travel simpler. Kathrin is fantastic. We didn’t have to focus on the little details (like how will I get from the airport to the hotel or from the hotel to town), that was especially great in the moments when we were the most tired and disoriented. Poof! You’re settled in your hotel room and you have time to get your bearings, figure out what you’d like to see and do, maybe even take a moment to relax and enjoy the view. I’ve... Read more

What a great trip! All of the logistics were seamless and made our travel simpler. Kathrin is fantastic. We didn’t have to focus on the little details (like how will I get from the airport to the hotel or from the hotel to town), that was especially great in the moments when we were the most tired and disoriented. Poof! You’re settled in your hotel room and you have time to get your bearings, figure out what you’d like to see and do, maybe even take a moment to relax and enjoy the view. I’ve never had a vacation like that before. All of our activities were curated based on our interests, with tweaks in the planning phase to be sure we made the most of our time in this new place.

Things weren’t perfect, I don’t think that’s possible. Some locations or activities didn’t match our expectations and some events were cancelled due to weather. In retrospect, it’s easy to see where some details were lost in communication—on both ends—but this was a brand-new experience for everyone. We’ve never been to New Zealand and we’ve never travelled like this, meaning we’ve always managed all of our plans and arrangements. There’s a lot of information and preferences in my head that I didn’t think to communicate. And, even though you do this for a living, you’ve never done it for us before. You don’t know us or what we like, but you sure tried really hard to figure us out and accommodate our requests. We’re very grateful for that.

Even when things went wrong or were mildly disappointing, it was still an amazing adventure. How could it be otherwise? We were exploring a new place that is absolutely stunning and is home to really kind and friendly people. Rainy day? Cancelled hike? Time to go for a drive and enjoy the scenery, maybe get a cup of coffee and people watch.

We really appreciate everything you did for us. You were so thorough and thoughtful. Thank you!

Some highlights:

Doubtful Sound. The sound is gorgeous but we also enjoyed the bus ride there. There were so many rainbows!

TranzAlpine Train. Every bit of that day was outstanding. We were booked at the Scenic Plus fare which meant our own table with lots of delicious local food and drinks. The attendants were delightful. After a couple of hours of luxury travel we got off the train and hiked around Arthur’s Pass, then more food and drink on the ride back to Christchurch.

Waiheke Island. The hop-on/hop-off bus was good. We chose to go to a winery that was off the main route so we had to use a local bus and walk for a bit. It was totally worth it. We were the only people there. We sat on a deck with a beautiful view (including highland cows!) and enjoyed yummy wine and cheese.

Glowworm cave and kayak trip. Tom was our guide. He was really personable and patient, he had to deal with three inexperienced kayakers and it was pretty windy. He cooked for us, told us stories and kept the conversation going. We were treated to an enormous, orange moonrise. Spectacular! And the stars. Then we got to see the glowworms, so cool. We were soaked to the bone and really tired, but we loved it.

Lupines. They’re beautiful. It’s a shame they’re an introduced species.

Driving. There are views everywhere! It was nice taking it all in.

Hotel Reviews
M Social
Auckland

Super modern and clean. Very attentive staff. But everyone was very helpful.

Authenticity & Character
Location
Staff
Staff was too attentive for our tastes. We realize they were doing their jobs the way they've been told to, but we don't like being asked by everyone we pass--every meter or so--if we're okay.
Cleanliness & Comfort
Regal Palms Resort
Rotorua

Decor and some of the amenities (no USB outlets) are dated, but everything is spotlessly clean and the staff are really helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Heritage Christchurch
Christchurch

Decor and some of the amenities (no USB outlets) are dated, but everything is spotlessly clean and the staff are really helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo

Decor and some of the amenities (no USB outlets) are dated, but everything is spotlessly clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Queenstown
Queenstown

Decor and some of the amenities (no USB outlets) are dated, but everything is spotlessly clean and the staff are really helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waiheke Explorer Hop-On Hop-Off Tour
Waiheke Explorer Hop-On Hop-Off Tour
New Zealand

The ferry to Waiheke was relaxing with pretty views. The hop-on hop-off tour was cute and allowed many opportunities to explore the island.

Quality of Experience
Guides, Drivers and Staff
Transport
Zipline Canopy Tour (Ultimate)
Zipline Canopy Tour (Ultimate)
Rotorua

Terrifying and fun all at once.

Quality of Experience
Guides, Drivers and Staff
Transport
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

Really beautiful nighttime adventure. The glowworms were cool, but just a small part of it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

The mud baths were soothing

Quality of Experience
Guides, Drivers and Staff
We didn't really interact with staff, it was mostly self-guided
Transport
I drove myself
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

We had a nice time and we enjoyed learning about the Maori culture. The entire experience felt a little exploitative to us. We were glad to support the Maori.

Food
Guides, Drivers and Staff
Transport
Christchurch - Scenic train to Arthur's Pass return (TranzAlpine) in Scenic Plus class cabin
Christchurch - Scenic train to Arthur's Pass return (TranzAlpine) in Scenic Plus class cabin
Christchurch

Great! Luxurious. Really lovely attendants and absolutely delicious food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo

Hard to rate the experience because it was cloudy, which is obviously not their fault. They provided a VR experience instead of stargazing, it wasn't very interesting to me.

Quality of Experience
Guides, Drivers and Staff
Transport
I drove myself
Dart River Funyak Safari
Dart River Funyak Safari
New Zealand

Fun, but a little too long. The boats were fun and so was the rafting, but taking an extended lunch break wasn't necessary. Maybe it would have been more enjoyable if the weather was nicer, but it was raining and I think most people would have preferred to end the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doubtful Sound Day Cruise from Queenstown
Doubtful Sound Day Cruise from Queenstown
New Zealand

Staff and guides were super communicative. We knew exactly what to expect and where to go and they provided a lot of information about NZ history and culture

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel

Everything was so easy! I had a great time.
Thailand | Nov 8 - Nov 22, 2025

Lauren
Lauren S.
San Jose, CA | Reviewed on Dec 17, 2025

Everything was so easy. All of my transportation was arranged. Every guide I met in each location was helpful, friendly, and knowledgeable. They went out of their way to help me get plenty of pictures on our tours. When I ran into a flight delay due to weather, Bella immediately helped rearrange my ground transportation and room accommodations and really helped turn it all into a minor inconvenience rather than a major travel setback. The location choices and excursions were thoughtful. I had a wonderful trip and it couldn't have been easier to arrange all of it.

Local specialist: Bella Saung

Chilean Wine Tour
Chile | Nov 27 - Dec 6, 2025

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Scott S.
Los Angeles, CA | Reviewed on Dec 17, 2025
I would like to thank the Kim Kim team and Responsible travel, especially Riwal, Angel, Eduardo and Jenny. We just spent 10 days in Santiago, Valparaiso, and Cascada de las Animas and had a wonderful experience. The wine experiences were fabulous especially Aconcagua Farms. Santiago is a modern and vibrant city and our City tours with Angel and Jenny were great. The empanada, ceviche and Churro cooking class that Jenny did for us was really well done. We felt as though we had been invited... Read more

I would like to thank the Kim Kim team and Responsible travel, especially Riwal, Angel, Eduardo and Jenny. We just spent 10 days in Santiago, Valparaiso, and Cascada de las Animas and had a wonderful experience. The wine experiences were fabulous especially Aconcagua Farms. Santiago is a modern and vibrant city and our City tours with Angel and Jenny were great. The empanada, ceviche and Churro cooking class that Jenny did for us was really well done. We felt as though we had been invited into their home. The street art tour that Angel did for us in Valparaiso was one of my favorite experiences. Angel's knowledge of the artists and the history was inspiring. We finished our week at Cascada de las Animas, in the Andean foothills, Horseback riding and ziplining. The place was beautiful the food was great and the people so warm and helpful. I highly recommend the Kim Kim team for anyone considering international travel.

Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Dec 17, 2025

Hi Scott and Cindy,

I'm so happy to see that you had an amazing holiday in Chile and enjoyed the great Chilean Wine :D and the local food specialties.
I and my team are really appreciating your valuable review, which is very important for us.

Thank you so much!
Kind regards,
Riwal,
Responsible Travel

Sandy is my Travel specialist from now on.
Japan | Oct 17 - Nov 1, 2024

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Brent B.
New Zealand | Reviewed on Dec 17, 2025
Sandy planned and supported our family trip to Japan (a food-focused itinerary with Tokyo, Kyoto, Osaka and Hokkaido), and I can honestly say she made the whole experience feel effortless — even when it wasn’t. From the planning stage she was proactive and transparent: she flagged when hotels were selling out, offered alternatives quickly, explained things like ryokan room sizes and shared bathrooms, and matched accommodation to the kind of “Japanese experience” we wanted (inns, futons,... Read more

Sandy planned and supported our family trip to Japan (a food-focused itinerary with Tokyo, Kyoto, Osaka and Hokkaido), and I can honestly say she made the whole experience feel effortless — even when it wasn’t.

From the planning stage she was proactive and transparent: she flagged when hotels were selling out, offered alternatives quickly, explained things like ryokan room sizes and shared bathrooms, and matched accommodation to the kind of “Japanese experience” we wanted (inns, futons, breakfasts, onsen where possible). She also gave practical advice that genuinely mattered on the ground — luggage rules for the Shinkansen, what to expect at onsen (and tattoo limitations), and what we needed for arrival procedures.

What impressed me most was her care and problem-solving once we were travelling. We changed plans and added an extra night in Tokyo; she immediately worked through options and locked in rooms for all five of us. We hit payment limits and she offered solutions (split payments / alternate options) so we could keep moving. When a booked cooking class had to be cancelled due to a genuine emergency at the host’s home, she reorganised our day and processed the refund quickly. When we spotted an airport mix-up in the itinerary, she corrected it straight away. When we asked last minute about extra luggage for a flight transfer, she upgraded us to a van so we weren’t stressed or late. She also helped with special requests (including securing rugby tickets and train travel) that weren’t part of the original plan.

Throughout the trip she checked in, sent clear day-by-day details, and made sure we had contacts and instructions — so we could relax and enjoy being together rather than constantly troubleshooting. Sandy made our first organised tour abroad a genuine breath of fresh air. We’d use her again in a heartbeat and recommend her to anyone who wants a trip that’s well planned and well supported.

Local specialist: Sandy Ren

Melanie was a fantastic agent! She was flexib...
Italy | Oct 31 - Nov 9, 2025

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Karen P.
Flagami, FL | Reviewed on Dec 16, 2025
Melanie was a fantastic agent! She was flexible in the planning, switching things around to best accommodate our needs, and had many suggestions about how to make our first trip to Italy a seemless and memorable experience! We would not hesitate to use Kim Kim (and Melanie) again as Melanie communicated at every step, from the initial contact, to the planning of the itinerary and she also organized everything we needed while in country (drivers, guides, tickets, etc). Melanie was extremely... Read more

Melanie was a fantastic agent! She was flexible in the planning, switching things around to best accommodate our needs, and had many suggestions about how to make our first trip to Italy a seemless and memorable experience! We would not hesitate to use Kim Kim (and Melanie) again as Melanie communicated at every step, from the initial contact, to the planning of the itinerary and she also organized everything we needed while in country (drivers, guides, tickets, etc). Melanie was extremely professional and responsive and a special thanks also to Agota who was there to keep us up to date on the itinerary, changes and logistics of our travel in and around Venice, Florence and Rome. Thank you!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Dec 17, 2025

Hi Karen,

thank you so much for your review! I'm so pleased you had such a lovely holiday and we enjoyed having you have guests (even if just from afar).

I look forward to helping you plan your next trip and I wish you both a lovely Christmas!

Melanie

Fantastic Trip
India | Nov 28 - Dec 8, 2025

BopGem
BopGem F.
Germany | Reviewed on Dec 16, 2025
It was truly an amazing trip. Ravi and his team ensured we didn’t have to worry about a thing — everything was taken care of from start to finish. From the moment we arrived, we were immersed in rich culture, vibrant colours, and incredible history. Each city offered something unique, from stunning palaces and impressive forts to bustling markets and beautifully detailed architecture. Read more

It was truly an amazing trip. Ravi and his team ensured we didn’t have to worry about a thing — everything was taken care of from start to finish. From the moment we arrived, we were immersed in rich culture, vibrant colours, and incredible history. Each city offered something unique, from stunning palaces and impressive forts to bustling markets and beautifully detailed architecture.

Activity Review
Jaipur Sightseeing  Tour
Jaipur Sightseeing Tour
Jaipur
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Dec 17, 2025

Dear Bhupesh,
Thank you so much for sharing your wonderful feedback. It truly means a lot to us.

I’m delighted to hear that you had such an amazing trip and that everything went smoothly from start to finish. It’s especially rewarding to know that you enjoyed the rich culture, vibrant colours, history, and the unique character of each city.

On behalf of my entire team, thank you for trusting us with your journey. It was a pleasure planning this experience for you, and we would be more than happy to assist you again whenever you plan your next trip to India.

Warm regards,
Ravi

This was the trip of a lifetime.
Kenya | Dec 2 - Dec 13, 2025

Gabrielle
Gabrielle A.
Atlanta, GA | Reviewed on Dec 16, 2025
This was the trip of a lifetime. I would recommend anyone to book using Nariku Travel Experiences and Joseph could not have been more accommodating or helpful. He put thoughtful intention into every detail and made every request of ours come true, making our ability to be present each moment of our trip. We stayed in some incredible places - I couldn't recommend them enough. Attentive staff, lovely accommodations, wonderful food, and thrilling sights. I especially enjoyed Naivasha Sopa Resort... Read more

This was the trip of a lifetime. I would recommend anyone to book using Nariku Travel Experiences and Joseph could not have been more accommodating or helpful. He put thoughtful intention into every detail and made every request of ours come true, making our ability to be present each moment of our trip. We stayed in some incredible places - I couldn't recommend them enough. Attentive staff, lovely accommodations, wonderful food, and thrilling sights. I especially enjoyed Naivasha Sopa Resort where zebras and giraffes were right outside my door. The Neptune Palm Beach Boutique Resort & Spa was another favorite of mine in Diani, and then the cultural enrichment of spending time in Maji Moto Maasai Cultural Camp was one of the most special experiences. Joseph found another winner in Maasai Mara at the Mara Kimana Luxury Camp. There is not anything we could change except go back and do it all over again. Thank you to Joseph and team for a most incredible and unforgettable time in Kenya.

Hotel Reviews
Diani Sea Resort

I loved staying here. First of all - the staff were so kind, friendly, and made me feel like I was at home/with family. The pools were immaculate, the beaches were a little cluttered with seaweed when I was there but still beautiful sand and shore area. I loved the option for all the restaurants on the property plus the coffee station areas. They did an amazing job with this place and I cannot wait to go back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Turtle Bay Beach Club
Mombasa

This had beautiful beach access and a great area for swimming and reclining around the pools. The meals were large buffet style and staff was incredibly supportive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

An absolute favorite based solely on all the animals walking around the property. Their restaurant is also beautiful and they have the most fun rabbit habitat in the middle of the reception/restaurant area. Staff was also very friendly and helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

This felt like a bit of an older property - while it may not be true, the rooms felt further from the restaurant and main area, everything was spread out a bit more and unfortunately, the wifi did not reach the rooms. Additionally, it was a struggle to get wifi even in the main area. They said the monkeys had chewed up their cable cords to maybe that's just a short term issue.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mara Kimana Camp

We enjoyed the beautiful location, the style of the rooms, the friendliness and warmth of the staff, and the layout of the property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

The cultural enrichment of spending time in Maji Moto Maasai Cultural Camp was one of the most special experiences. We enjoyed the activities of visiting the village, watching the sunset from the hill, having meals outdoors, sitting around the fire that we helped start (way harder than it looks!), warrior training, and building memories that will last a lifetime.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Dec 16, 2025
Hi Gabi, Thank you so much for your incredibly kind and thoughtful words. It truly means a lot to the entire Nariku Travel Experiences team. We’re delighted to know that your journey through Kenya was everything you hoped for and more. It was an absolute pleasure creating this experience for you, and we’re so glad you enjoyed each of the special places, from Naivasha and Diani to the Mara and the meaningful time at Maji Moto Maasai Cultural Camp. Knowing that the details allowed you to... Read more

Hi Gabi,

Thank you so much for your incredibly kind and thoughtful words. It truly means a lot to the entire Nariku Travel Experiences team. We’re delighted to know that your journey through Kenya was everything you hoped for and more.

It was an absolute pleasure creating this experience for you, and we’re so glad you enjoyed each of the special places, from Naivasha and Diani to the Mara and the meaningful time at Maji Moto Maasai Cultural Camp. Knowing that the details allowed you to fully relax and be present makes our work deeply rewarding.

Thank you for trusting us with such an important trip and for your generous recommendation. We would be honored to welcome you back anytime to relive it all or to create your next adventure in Africa.

Warmest regards,
Joseph & the Nariku Travel Experiences Team

Blenheim / Christchurch / Lake Tekapo / Queen...
New Zealand | Dec 7 - Dec 13, 2025

Lorin
Lorin W.
Ashburn, VA | Reviewed on Dec 15, 2025
Blenheim / Christchurch / Lake Tekapo / Queenstown Trip We had an unforgettable trip from start to finish - we kicked things off in Picton, where we did a combo tour of the Marlborough wine region and seafood cruise in the Marlborough Sounds. Both expereinces saw a great balance of stunning views, calm waters (on the cruise), and nonstop photo opportunities. Christchurch surprised us with its charm, walkability, and mix of historic and modern vibes. We did a self-guided walk of the... Read more

Blenheim / Christchurch / Lake Tekapo / Queenstown Trip

We had an unforgettable trip from start to finish - we kicked things off in Picton, where we did a combo tour of the Marlborough wine region and seafood cruise in the Marlborough Sounds. Both expereinces saw a great balance of stunning views, calm waters (on the cruise), and nonstop photo opportunities.

Christchurch surprised us with its charm, walkability, and mix of historic and modern vibes. We did a self-guided walk of the town, including a stop at The Church Pub for food and drinks.. It made a great transition point before driving deeper into the South Islands natural beauty.

Lake Tekapo featured unreal turquoise water, open skies, and peaceful atmosphere. It may have been one of the most photogeneic places we visited on this leg of the trip.

Wanaka was a wonderful lake town, where it featured one of the most photographed trees in the world. I wish we could have spent another day here to experience the town more.

we wrapped up our trip in Queenstown, where you could easily spend a week there and not do everything. While there though we did get a chance to do a number of excursions, including a plane ride, horse-back ride, jet-boat ride, and river funyak excurions, where we were able to see the snow-capped mountain ranges known famously in many Hollywood blockbusters, including Lord of the Rings, Narnia, and Misson Impossible!

Between the scenery, activities, and unforgettable moments captured, our NZ trip exceeded expectations, it is purely a magical country, and the itinerary provided by KimKim was the perfect way to experience it.

Hotel Reviews
Browns Boutique Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Edgewater Wanaka
Lake Wānaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo
Authenticity & Character
Location
Staff
The Mayfair
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Escape to Picton
Picton
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Dec 15, 2025

Hi Lorin
How wonderful to hear your feedback! Thanks so much for taking the time and I am so glad you loved New Zealand!
Ruth

Unforgettable Moments in France
France | Nov 30 - Dec 10, 2025

Liz
Liz C.
Denver, CO | Reviewed on Dec 15, 2025
As a kimkim employee, I recently traveled through France with Kimkim’s guidance, visiting Paris, Strasbourg, Avignon, Arles, Aix-en-Provence, and Marseille. From start to finish, the trip was seamless, thoughtfully planned, and full of memorable experiences. The accommodations were comfortable and well-located, making it easy to explore each city. The guides provided excellent insights, and the self-guided information from Kimkim ensured we didn’t miss hidden gems along the way. Their... Read more

As a kimkim employee, I recently traveled through France with Kimkim’s guidance, visiting Paris, Strasbourg, Avignon, Arles, Aix-en-Provence, and Marseille. From start to finish, the trip was seamless, thoughtfully planned, and full of memorable experiences.

The accommodations were comfortable and well-located, making it easy to explore each city. The guides provided excellent insights, and the self-guided information from Kimkim ensured we didn’t miss hidden gems along the way. Their recommendations for key stops enriched our journey and gave us a deeper appreciation of the regions we visited.

Transportation was flawless. Train travel was smooth, with transfers to and from stations handled seamlessly. For exploring at our own pace, the rental car was perfect. Following Kimkim’s advice to choose a small car proved invaluable—it made navigating narrow streets, parking in tight spots, and enjoying efficient gas mileage effortless.

The olive oil, wine, and cheese tastings were unforgettable, offering an authentic taste of French culture. Stopping at ruins along the way broke up longer drives into enjoyable segments. At the same time, hikes and outdoor explorations gave us the freedom to connect with nature and stumble upon unexpected treasures.

The flow of the trip was exceptionally well planned, maximizing our time without feeling rushed. The balance of guided experiences and self-guided flexibility allowed us to make the journey truly our own. Every detail—from logistics to local tips—was handled with care, making this trip both enriching and stress-free.
Thank you, Kimkim, for expanding our knowledge of France and helping us discover all that it has to offer travelers. This was a trip we’ll cherish for years to come.

Hotel Reviews
Maisons du Monde Hôtel Marseille Vieux Port
Marseille

This hotel is ideally located right on the Old Port. It was quiet, parking was close, and the staff was very kind. The rooms were very nicely decorated and clean. The beds were comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aquabella Hotel & Spa
Aix en Provence

This hotel offers excellent amenities for the warmer weather in the summer. The pool looks very inviting. The spa has a large hot tub, heated lounge chairs, and a steam room. The rooms were spacious, there was an elevator, and the staff went out of their way to provide us with a box to help us take things home instead of buying more luggage. The breakfast was extensive and delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Volver
13200

This hotel is just inside the hotel and in walking distance of a store if you need to buy anything from the French version of "Target." The breakfast we enjoyable and can be a brunch on Sundays. If you are taking the train this is a great option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Muette
Arles

This hotel is inside the city walls. It's within walking distance of the theater and coliseum. The only access upstairs is to use the stairs. The room was comfortable, but the space was limited for luggage. The shower was nice, but the space for toiletries was limited—good value for the money. Parking is available nearby, but it needs to be reserved in advance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bastide de Bellegarde
Avignon

This was our favorite hotel of the trip. It was so personalized. The dinner and breakfast were unmatched. The character of the Bastide comes through in every detail. The comfort of the different sitting rooms makes this location perfect for family gatherings or group events. It's also ideal for a romantic getaway. Brian had bikes on site for people to ride around the island or into Avignon. The beds were the most comfortable of the trip, and the bathroom had a walk-in shower and bathtub. This night will stay with me for years to come. I hope to go back sometime.

Authenticity & Character
There are numerous trinkets and pieces of artwork to admire. We needed more time to enjoy all this Bastide had to offer.
Location
An opportunity to be a little bit outside of the city but close enough to visit and enjoy all it has to offer.
Staff
Cleanliness & Comfort
Hôtel d’Europe
Avignon

The hotel is situated right inside the city wall. It is in proximity to the Pope's Palace. The staff was very friendly and accommodating. The hotel had a classic feel with an inner courtyard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Spa Régent Petite France
Strasbourg

This hotel was located right on the outskirts of the city center, perfectly situated for the Christmas markets. We had limited luggage, so it was easy to walk to the hotel. If we had more luggage, it would have been ok as there were not very many cobblestone streets between the drop-off location and the hotel. The hotel has a spa that has a suna, steam room, hot tub over lokking the river. The breakfast in the morning was delivered to the room and excellent. The rooms were spacious with a walk in shower. Getting to the spa you can walk by the pump room where the old pumps are on display. The building was originally a 17th-century mill that housed the Glacières de Strasbourg, an ice factory. The pump room is where the original, historic ice-making machinery, including gigantic cast-iron wheels and transmissions, has been preserved.

Authenticity & Character
The pump room was cool to see
Location
Staff
Cleanliness & Comfort
Hotel Arok
Strasbourg

This hotel was a surprise. I loved it. The location was perfect. We walked from the train station, left our luggage, and went to the Christmas markets. In December, the city center is closed to traffic, which means taxis can not get as close to the hotels as they do at other times of the year. This made the convenience of the Arok all the more impressive. It was clean, spacious, and the breakfast was authentic. The Christmas decorations were carefully selected with a touch of fun. The hotel offers luggage storage for those exploring other areas of the Alsace region, using Strasbourg as a base. The Le Dix restaurant at 20 Place de La Gare, next to the hotel, serves great food that reflects the French-German region.

Authenticity & Character
The room is basic but offers all that is needed.
Location
Staff
The staff helped us organize luggage storage and went out of their way when someone was trying to get in touch with us.
Cleanliness & Comfort
Hôtel Adèle & Jules Paris
Paris

This hotel is very centrally located. It's on a quiet side street on the right bank. We enjoyed Montmartre, the Opera district, and could ride bikes down to the Seine and to the Arc de Triomphe. The room was spacious and had great character. The bathroom was spacious, featuring a bathtub and a walk-in shower, with plenty of room for toiletries. We had a couch and room for our luggage. There was a small elevator that helped to transport the luggage. The specific room we had was located on the top floor, featuring a slanted ceiling and unique windows. When you look at buildings in Paris, you wonder what the top floors look like with the smaller windows, and this hotel allowed us to stay in the city and experience all the characteristics of France.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-guided Art & History Tour in Marseille
Self-guided Art & History Tour in Marseille
Marseille

Visiting the Old Port, Notre Dame, and Longchamp Place provided a variety of experiences that helped shape our perspectives on the city and its culture. The art museum and natural history museum at the Longcamp Palace offer a great way to experience some traditional art if you don't have time to visit Paris. The Longcamp fountain is massive and impressive to see.

Quality of Experience
Marseille at Dusk: Eat Like a Local
Marseille at Dusk: Eat Like a Local
Marseille

This tour provided us with the opportunity to gain a deeper understanding of the city's cultures and the diverse offerings of ethnic foods. While exploring the local establishments, we gained a deeper understanding of the graffiti and appreciated the murals.

Quality of Experience
Guides, Drivers and Staff
Self-guided day to Cassis and Calanques National Park
Self-guided day to Cassis and Calanques National Park
France

Beautiful views, opportunity to walk on the trails, and enjoy nature.

Quality of Experience
You will have the opportunity to enjoy over looks, time on the water, or exploring the Fjords.
Self-guided Exploration of Arles
Self-guided Exploration of Arles
France

The Roman Ruins in this city are well preserved. The market is fun to walk through. This is a good base for the Camague, Pont du Duct, and other cities in Southern France.

Quality of Experience
Self-Guided Discover the Secrets of Ancient Provence: Glanum & Montmajour Abbey
Self-Guided Discover the Secrets of Ancient Provence: Glanum & Montmajour Abbey
France

This is a prominent example of an Abby surrounded by the rolling hills and agricultural fields of Provence.

Quality of Experience
Free time in Saint Rémy de Provence and its surroundings
Free time in Saint Rémy de Provence and its surroundings
France

Fun to drive through and stumble upon random Roman Ruins.

Quality of Experience
Painted Paths: The Van Gogh Trail
Painted Paths: The Van Gogh Trail
France

Worth the stop.

Quality of Experience
Private Full-Day Christmas Markets Experience in Colmar and other Alsacian towns
Private Full-Day Christmas Markets Experience in Colmar and other Alsacian towns
Strasbourg

Laurence did a great job combining the Christmas Markets with wine tours. His knowledge was evident, and she did a great job balancing free time to explore and providing key information to help us better understand the history of the towns we visited.

Quality of Experience
Guides, Drivers and Staff
Transport
Well kept and in good condition vechiles
Private Guided City Centre History & Architecture Walk
Private Guided City Centre History & Architecture Walk
Strasbourg

Our guide, Gabriel, did a great job painting the picture of the relationship between the Germans and the French over time. The architecture of the city reflects this intertwined past.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-guided Historic Wine Cellars Exploration
Self-guided Historic Wine Cellars Exploration
Strasbourg
Self-guided Cathedral Viewing Platform Climb
Self-guided Cathedral Viewing Platform Climb
Strasbourg

This provides a beautiful view of the city. You ascend quickly and have the opportunity to get above the buttresses.

Quality of Experience
Private Notre-Dame & Sainte-Chapelle Visit
Private Notre-Dame & Sainte-Chapelle Visit
Paris

We learned a great deal from the guide. The buildings are truly amazing, and the history behind them adds significant meaning to the experience of visiting them.

Quality of Experience
Guides, Drivers and Staff
Transport
we walked to the Notre Dame and met our guide
Iconic Paris Views from Galeries Lafayette Terrace
Iconic Paris Views from Galeries Lafayette Terrace
Paris

Highly recommend taking time to enjoy the view and the store.

Quality of Experience
Photoshoot in the Heart of Paris - Eiffel Tower
Photoshoot in the Heart of Paris - Eiffel Tower
Paris

We were not sure about doing this activity, but the photographer put us at ease and made it very fun. We now have pictures to remind us of our time in France. I would strongly recommend this to any travelers who want a nice photo of their time in France.

Quality of Experience
Guides, Drivers and Staff
The photographer did a great job putting us at ease
Transport
There was not any transfers included
Local specialist: Liz Chreist

The entire trip was wonderful. I fell in love with France!
France | Nov 30 - Dec 10, 2025

Ryan
Ryan C.
Chicago, IL | Reviewed on Dec 15, 2025
The entire trip was wonderful. We were able to see so many things and cover lots of territory in a fairly short amount of time. I really appreciated the lodging options. Each was unique and special. There were a couple that stood out from the rest. At the top of the list was the Bastide de Bellegarde outside of Avignon. AMAZING! The chateau was wonderful. The rooms were spacious and the grounds were beautiful. The owner was lovely and went above and beyond to make us feel at home. ... Read more

The entire trip was wonderful. We were able to see so many things and cover lots of territory in a fairly short amount of time. I really appreciated the lodging options. Each was unique and special. There were a couple that stood out from the rest. At the top of the list was the Bastide de Bellegarde outside of Avignon. AMAZING! The chateau was wonderful. The rooms were spacious and the grounds were beautiful. The owner was lovely and went above and beyond to make us feel at home. We had dinner at the chateau and the food was spectacular. Both dinners were some of the best meals we had the entire trip. The owner gave us a private wine and cheese pairing, which we had done before at other places, but this was the best! So worth the stop! I loved the Christmas markets in Strasbourg and the tour was good as well. Having a rental car was well worth it. It allowed us to see so many unique and interesting sights like the Pont du Gard, wine tasting at Chateauneuf-du-Pape, and visits to Roman ruins in various spots around southern France. Driving was not too difficult. You have to pay attention to the GPS and watch for constant speed limit changes but the freedom a car provides is a nice addition to the trip. I fell in love with France on this trip, thanks to the wonderful planning and special touches KimKim included on the trip. Thanks for everything!

Hotel Reviews
Hôtel & Spa Régent Petite France
Strasbourg

Very nice hotel and spa. The location is nice because it is in the old walled city but toward the edge so you don't have to walk very far with your bags. The hotel is beautiful. Very nicely remodeled with well appointed rooms and a very large comfortable lobby. There are interesting things around the hotel as well as it is built on or next to the dam. You can see the water pipes and there is water all around it. There are a couple Christmas markets right outside of the hotel which is convenient and festive. The spa is very nice. Well appointed and they require reservations so it is not crowded.

Authenticity & Character
very nice hotel that is clean and has modern touches in an old building.
Location
In the old walled city but near the edge.
Staff
Very attentive and nice
Cleanliness & Comfort
Rooms were large and very comfortable. Great beds
Hotel Arok
Strasbourg

This hotel was a pleasant surprise. It is very close to the train station so we were not expecting much. However, it was a great hotel! The room was huge and well appointed. The lobby was clean and festive. Everything was well decorated for the holidays at the hotel. It was nice to not have to drag our bags very far from the train station. Everyone was very nice and helpful. They even have a very nice baggage storage room for those that are staying at the hotel that allow you to keep your bags there while you explore town after you check out.

Authenticity & Character
Nice hotel
Location
Very close to train but easy walk into the old town area and Christmas markets.
Staff
Everyone was very nice.
Cleanliness & Comfort
Very clean and comfortable.
Hôtel Adèle & Jules Paris
Paris

This was a wonderful hotel. Hidden but quiet and off the main streets. In a very fun area of Paris. Small lobby but the rooms were well appointed and nice size.

Authenticity & Character
It was European in feel but not tiny.
Location
Great location in Paris that is easily accessible. The fact it is off a side courtyard off a not busy street keeps it very quiet.
Staff
Everyone was very welcoming.
Cleanliness & Comfort
Very nice rooms. Stairs or elevator to the rooms. Only a few rooms per floor. Very quiet.
Maisons du Monde Hôtel Marseille Vieux Port
Marseille

Great location right in the heart of the old port. Nice rooms that are fairly good sized. Very nice staff. Safe.

Authenticity & Character
Nice and clean with good amenities.
Location
In the old port across from the port itself. Easily accessed by car, bus, or taxi. Can walk to many things in the area from the hotel.
Staff
Everyone was very kind and welcoming.
Cleanliness & Comfort
Very nice rooms with all the amenities you need.
Bastide de Bellegarde
Avignon

AMAZING! This is one of the best hotels I have ever stayed in and I have stayed in a lot of places around the world. The chateau itself is very well appointed. The decor is fun and interesting but very classy at the same time. The rooms are large and well appointed. Heated towel racks!!! Love them! The owner, Brian, is the best! So welcoming and friendly. He went above and beyond to make sure we were comfortable and welcomed. The small touches he ensured were included were so appreciated! One of the best parts was the food!!!! WOW! That is all I can say! Dinner was spectacular. Everything was delicious. Definitely one of the best meals we had on our entire trip. I would stay here again in heart beat! Love this place!

Authenticity & Character
The history of the Chateau and the island it is on is very interesting. The decorations inside the chateau highlight its history.
Location
It was very close to Avignon (you could bike to the center of town) but you are out in the country so you have space to stretch out and take a deep breath. It is so quiet!
Staff
Brian was amazing! So welcoming and kind. He made sure our stay was second to none and he succeeded!
Cleanliness & Comfort
very well appointed rooms and facility. Very nice beds and the bathrooms are very nice.
Activity Review
Photoshoot in the Heart of Paris - Eiffel Tower
Photoshoot in the Heart of Paris - Eiffel Tower
Paris

The photographer was great. We had a beautiful day and although it was busy near the tower he was able to take wonderful pictures that highlighted one of the most icon landmarks in Paris. The pictures we ended up with were very well done. A great memory!

Quality of Experience
unique and fun
Guides, Drivers and Staff
The guide was really good and very personable. Fun to be with.
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Dec 17, 2025
Dear Ryan-
Thank you so much for sharing such a detailed and heartfelt review of your trip. We’re delighted to hear that the overall experience was wonderful and that you were able to see so much of France in a short time while still enjoying the unique charm of each lodging option.
We’re thrilled that Bastide de Bellegarde stood out as a highlight. Your description of the spacious rooms, beautiful grounds, and Brian’s warm hospitality truly captures the spirit of the property. It’s... Read more

Dear Ryan-
Thank you so much for sharing such a detailed and heartfelt review of your trip. We’re delighted to hear that the overall experience was wonderful and that you were able to see so much of France in a short time while still enjoying the unique charm of each lodging option.

We’re thrilled that Bastide de Bellegarde stood out as a highlight. Your description of the spacious rooms, beautiful grounds, and Brian’s warm hospitality truly captures the spirit of the property. It’s wonderful to know that the dinners and private wine and cheese pairing were among the best meals of your journey—those special touches are exactly what we hope to provide.

We’re also glad you enjoyed the Christmas markets in Strasbourg, the freedom of having a rental car, and the chance to explore sights like Pont du Gard, Châteauneuf-du-Pape, and Roman ruins. It sounds like you embraced both the culture and history of France, and we’re so pleased the planning and details helped make it all seamless.

Your kind words mean a great deal to us, and we’ll be sure to share your feedback with our partners and hosts. We’re honored to have played a part in helping you fall in love with France, and we look forward to planning more unforgettable adventures with you in the future.

Liz, Dili, Kate, and the France team

A Trip To Remember
India | Nov 27 - Dec 4, 2025

D
donna h.
Newark, NJ | Reviewed on Dec 15, 2025
India is a fascinating country and we will never forget our experiences there. Many of the guides that were provided to us were outstanding. These included Shafali in Agra, Mr. Singh and Sanjay in Jaipur. Our driver Sachin was also excellent. Not only was he a fabulous driver, but he acted as a tour guide during our trips between cities. He was very accommodating and took us to all of the places we requested. The most thrilling parts of our trip were our safari in Ranthambore, where... Read more

India is a fascinating country and we will never forget our experiences there. Many of the guides that were provided to us were outstanding. These included Shafali in Agra, Mr. Singh and Sanjay in Jaipur. Our driver Sachin was also excellent. Not only was he a fabulous driver, but he acted as a tour guide during our trips between cities. He was very accommodating and took us to all of the places we requested. The most thrilling parts of our trip were our safari in Ranthambore, where we were fortunate enough to see a tiger, and our visit to the Taj Mahal. We also enjoyed the markets and shopping everywhere we went. India is truly a country of contrasts, some amazing and some disturbing, but all are worth seeing. The local people we met were delightful and were truly a highlight of our trip.

Hotel Reviews
ITC Rajputana
Jaipur

A lovely hotel . Well appointed, great staff and a very good location. Our room was extremely comfortable with a lovely view of the pools and flowers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tigress

A charming hotel with excellent food.

Authenticity & Character
Location
Reasonably close to Ranthambore.
Staff
Very attentive and friendly staff.
Cleanliness & Comfort
ITC Mughal
Agra

Although this was a lovely hotel there were NO guest elevators. The only elevators that existed in this hotel were 2 small service elevators for luggage only. The number of steps we had to climb definitely affected my rating of this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Imperial New Delhi
Delhi

This was a wonderful hotel and absolutely gorgeous. Unfortunately we were given a room adjacent to the parking lot and our view was of busses and cars. I was also somewhat noisy at times. Although I would recommend the hotel, I would specify the rooms that were acceptable. The food in this hotel was also excellent, as was the service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Dec 16, 2025
Dear Donna,
Thank you very much for taking the time to share such a thoughtful review of your recent trip. We are delighted to hear that your journey through India was such a memorable and enriching experience.
It is wonderful to know that the services provided by our guides, particularly Shafali in Agra, Mr. Singh and Sanjay in Jaipur, as well as your driver, Sachin, contributed positively to your travels. We are especially pleased that highlights such as the Taj Mahal visit and the... Read more

Dear Donna,
Thank you very much for taking the time to share such a thoughtful review of your recent trip. We are delighted to hear that your journey through India was such a memorable and enriching experience.

It is wonderful to know that the services provided by our guides, particularly Shafali in Agra, Mr. Singh and Sanjay in Jaipur, as well as your driver, Sachin, contributed positively to your travels. We are especially pleased that highlights such as the Taj Mahal visit and the Ranthambore safari, including the tiger sighting, exceeded your expectations.

We also sincerely appreciate your constructive feedback regarding certain hotel aspects, such as room location and accessibility. Please be assured that this feedback has been noted and will be taken into consideration as we continue to refine our planning and recommendations for future guests.

Thank you once again for choosing to travel with us and for sharing your experience. We truly value your feedback and hope to have the opportunity to assist you again on a future journey to India.

Warm regards,
Ravi

Thailand Adventure
Thailand | Nov 30 - Dec 14, 2025

D
David K.
Salt Lake City, UT | Reviewed on Dec 15, 2025

Our trip was amazing, kimKim planned everything down to our Airport shuttles. Tour guides were great and knowledgeable.

Local specialist: Kien Nguyen

Would do it again ( 100 X’s!!)
Philippines | Nov 30 - Dec 14, 2025

Marie
Marie B.
San Jose, CA | Reviewed on Dec 14, 2025
Choosing Kimkim (and ultimately Leo of Uncharted Philippines) was an absolute heaven sent for planning my families two week adventure in the Philippines. I am a biracial Filipina American who for several reasons has never been able to visit the “motherland”. There were several places that I wanted to visit and Leo created THE perfect itinerary for me, my husband and adult son. The Uncharted took all of the “work” from our vacation to Manila, Palawan (Puerto Princesa and El Nido) and... Read more

Choosing Kimkim (and ultimately Leo of Uncharted Philippines) was an absolute heaven sent for planning my families two week adventure in the Philippines. I am a biracial Filipina American who for several reasons has never been able to visit the “motherland”.

There were several places that I wanted to visit and Leo created THE perfect itinerary for me, my husband and adult son. The Uncharted took all of the “work” from our vacation to Manila, Palawan (Puerto Princesa and El Nido) and Boracay . Ana was our contact on the ground and helped to facilitate communication with our activities/tours, guides and accommodations. We had a couple small bumps in the road that quickly remedied and every single guide was so knowledgeable attentive, flexible and gracious. Especially Zeon and Jhon in Manilla and Rich on Palawan . Our accommodations were top notch and in beautiful and active locations yet were not pretentious and felt rooted in local culture and community. We visited the most beautiful beaches, historical sites ,natural landscapes , and cultural hubs. Our tripped was packed with activities yet we didn’t feel rushed or stressed at all.

Uncharted/Kimkim made everything run so seamlessly and easily that It will be difficult for me to travel any other way. I am definitely planing to use them again in 2026 to visit other islands that I couldn’t fit in my itinerary.

In summary, this was hands down the best trip I’ve ever had and as a mom who has historically been in charge of all planning , coordination and organizing … the least stressful!

An 11 out of 10 !!

Hotel Reviews
Belmont Hotel Manila
Pasay City

Beautiful hotel. A little hectic in the lobby upon arrival . Rooms were comfortable and breakfast was really nice.

Authenticity & Character
Location
Close to airport and easy to access transportation.
Staff
Cleanliness & Comfort
The District Boracay
Boracay Island

Perfect location and staff went above and beyond with transfers and service . Rooms were clean and comfortable. We stayed in the loft suite which was well appointed and clean.

Authenticity & Character
Location
Staff
The staff was absolutely fantastic. The transfer to and from the airport was seamless , stress free and easy. Everyone was so friendly. My family really felt at home and cared for.
Cleanliness & Comfort
Isla Amara Boutique Resort
El Nido

This was my favorite hotel on our multi location two week trip to the Philippines. The location was beautiful beds comfortable and we stayed in the celebrity suite that was comfortable and spacious for a 5 day stay.

Authenticity & Character
Location
Steps from a beautiful white sand beach, near many restaurants including a completely vegan restaurant. Easy to access a tuk tuk or cab to local attractions .
Staff
The staff was very pleasant and helpful
Cleanliness & Comfort
Clean and comfortable but could use laundry service or a contract with a laundry company. I had to take a tuk tuk to a laundry service. They delivered which was helpful .
Hue Hotels and Resorts Puerto Princesa
Puerto Princesa

Great location. Friendly and helpful staff. Comfortable and clean rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bayleaf Intramuros
Metro Manila

Conveniently located. Limited food options for vegans but not a deal breaker. Rooms were clean and comfortable. Staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pangsanjan Falls & Tagaytay
Pangsanjan Falls & Tagaytay
Philippines

Our guide Jhon was so fun flexible and knowledgeable. From the tours to helping us find places to eat. He made everything so easy and so fun. By the end of the day he felt like family. He really maximized our day without us feeling rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Manila Day Tour
Manila Day Tour
Philippines

What made this tour special was our guide Zeon (with uncharted Philippines) . My husband is a history buff and really enjoyed conversations with and asking him questions about the sites and historic and current info about the places and spaces we visited.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Dec 15, 2025

Hi Marie,

Thank you for your wonderful review and I'm thrilled that you had an amazing time visiting the motherland! It was a pleasure for everyone on my team to work with you and we look forward to taking your family on another great adventure soon!

-Leo

Spain Delightful, Planning a Bit Rocky
Spain | Nov 28 - Dec 8, 2025

Thea
Thea H.
Denver, CO | Reviewed on Dec 14, 2025
So, Adam was great. He was knowledgeable and helpful with a lot of trip experience, and willing to work with us generously on glitches. Alejandra not so much. She made a lot of mistakes, some were corrected prior to the trip, some had to be dealt with during the trip, like two duplicate hotel reservations, which we had to address when we checked in. Also, one transfer was incorrect and we didn't catch it until the day before despite multiple reviews. All in all, the trip was great, the hotels... Read more

So, Adam was great. He was knowledgeable and helpful with a lot of trip experience, and willing to work with us generously on glitches. Alejandra not so much. She made a lot of mistakes, some were corrected prior to the trip, some had to be dealt with during the trip, like two duplicate hotel reservations, which we had to address when we checked in. Also, one transfer was incorrect and we didn't catch it until the day before despite multiple reviews. All in all, the trip was great, the hotels were perfect, the train rides wonderful, the tours were lovely, including the private tour of the Prado with an art history scholar for the guide. They always fixed the issues reasonably promptly, I just found that in terms of attention to detail and seamless organization, it was not anywhere close to the tour they put together for the Greece trip.

Local specialist: Adam Gomez

The entire team was really wonderful! I spen...
Chile | Dec 2 - Dec 8, 2025

Marcia
Marcia R.
Lawrence, KS | Reviewed on Dec 15, 2025
The entire team was really wonderful! I spent so much time communicating with Riwal before the trip. He was so accommodating and was great about adding Justin at the last minute and working out his details. I couldn’t ask for a better organizer.
While in Patagonia, Jose was our go to man. I appreciate his willingness to help when we had a cancellation of the Magdalena Island penguin tour. We loved the afternoon tour and the 8 pm bus ride to Puerto Natales worked perfectly.
Our guide,...
Read more

The entire team was really wonderful! I spent so much time communicating with Riwal before the trip. He was so accommodating and was great about adding Justin at the last minute and working out his details. I couldn’t ask for a better organizer.
While in Patagonia, Jose was our go to man. I appreciate his willingness to help when we had a cancellation of the Magdalena Island penguin tour. We loved the afternoon tour and the 8 pm bus ride to Puerto Natales worked perfectly.
Our guide, Nacho, was the perfect match. He was flexible with our itinerary and was so helpful with any issue we had. He was the best!

Activity Reviews
Blue Lagoon / Laguna Azul Hike to Laguna Cebolla
Blue Lagoon / Laguna Azul Hike to Laguna Cebolla
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tierra del Fuego - King Penguin
Full Day Tierra del Fuego - King Penguin
Punta Arenas
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Dec 15, 2025

Hi Marcia,
Thank you so much for your beautiful review.
It was so great to follow you in this adventure :) :) :)
I'm so happy you enjoyed it to the maximum.
Thank you very much from all my team!

Kind regards,
Riwal

Great trip to Morocco
Morocco | Dec 1 - Dec 10, 2025

Shelley
Shelley H.
Ashburn, VA | Reviewed on Dec 14, 2025
We had a truly wonderful trip to Morocco, even though our very first day was disrupted by a canceled flight. From the start, Yassine and Younes went out of their way to adjust our schedule, making sure we were still able to see and experience as much as possible despite the unexpected change. That flexibility and care set the tone for the rest of the journey. Younes—officially our driver, but quickly our friend for life—picked us up at the airport, and we knew immediately that he was going... Read more

We had a truly wonderful trip to Morocco, even though our very first day was disrupted by a canceled flight. From the start, Yassine and Younes went out of their way to adjust our schedule, making sure we were still able to see and experience as much as possible despite the unexpected change. That flexibility and care set the tone for the rest of the journey.

Younes—officially our driver, but quickly our friend for life—picked us up at the airport, and we knew immediately that he was going to make this trip something special. His kindness, calm presence, and genuine love for his country made every day better. He took us to the Hassan II Mosque in Casablanca and drove us around his home city, sharing stories and explaining what we were seeing. That same thoughtful commentary continued everywhere we went, turning long drives into meaningful lessons about Morocco’s culture, history, and daily life.

Our journey took us from Casablanca to Rabat, Chefchaouen, Fes, Merzouga, Ouarzazate, and finally Marrakesh—each place offering its own beauty, rhythm, and unforgettable moments.

All of our local guides were excellent. Zahra in Fes was an absolute delight. She guided us through the medina with warmth and enthusiasm, introduced us to incredible sites and local crafts, and made sure we tasted a wide variety of delicious foods along the way. In Marrakesh, Mohammad was wonderful as well, leading both our evening food tour and our medina tour the next day with knowledge and energy.

While every guide added something special, we relied heavily on Younes’ recommendations and guidance throughout the trip. His insights, patience, and genuine care made us feel safe, welcome, and deeply connected to the places we visited. We feel incredibly fortunate to have had him not just as our driver, but as a true friend who helped make this journey unforgettable.

Hotel Reviews
Riad Twilight
Marrakesh

Although Riad Twilight was a bit confusing to find at first it proved to be a wonderful and very conveniently located place to stay. The staff was truly wonderful. Every time they saw us, they made sure we were taken care of with mint tea, coffee and some kind of treat. Our room was clean, comfortable, and a great place to relax after busy days in the medina. And the shower—without question—was the best of the entire trip. After long days of walking and sightseeing, it was a luxury we appreciated more than we can say.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

We arrived at Riad Caravane in the evening after a long day of travel and were immediately welcomed by the most wonderful gentleman. Unfortunately, we can’t remember his name, but his friendliness left a lasting impression. He told us that he lived at the riad, and it truly showed in the way he cared for us—making sure we felt comfortable, relaxed, and at home from the moment we arrived. That evening, we enjoyed an absolutely wonderful dinner paired with fantastic Moroccan wine, a perfect way to unwind and settle into the riad. Our room was very nice, clean, and comfortable. Breakfast the next morning was delicious. And a completely unexpected gesture, one of the staff members guided us to the nearby UNESCO site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

After the most wonderful sunset camel ride through the dunes, we arrived at Luxury Camp Chebbi to discover that we were the only two guests staying there that night. What could have felt quiet instead became something truly magical—we were treated like absolute royalty. Despite it being just the two of us, the staff still played music and danced for us in the evening, creating an atmosphere that felt deeply personal, joyful, and unforgettable. It was one of those rare travel moments that feels completely genuine and generous. The camp itself was incredibly nice—beautifully set in the dunes, comfortable, and thoughtfully designed so that you could fully enjoy the desert without sacrificing comfort. Sitting under the stars, surrounded by silence and sand, was an experience we will never forget. There is truly nothing negative we could say about this stay. The experience, the setting, and especially the people were absolutely fantastic. Luxury Camp Chebbi was not just a place to stay—it was a once-in-a-lifetime memory and one of the highlights of our entire trip to Morocco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Fès Medina
Fes

Barceló Fès Medina was a very nice and welcome stop during our time in Fes. After the energy of the medina, it was refreshing to return to a hotel that felt modern, comfortable, and calm. We especially enjoyed relaxing at the bar in the evening—it was a pleasant way to unwind, reflect on the day, and recharge before the next adventure. The breakfast buffet was another highlight: fresh, plentiful, and delicious, offering a great start to the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

Although Dar Meziana was a bit of a walk, that seems to be true of most dars or riads in Chefchaouen, and it was well worth it. The dar itself was quite lovely, with a peaceful atmosphere that made it a comfortable place to return to after exploring the city. The people were genuinely pleasant, and the breakfast was fantastic—fresh, generous, and a wonderful way to start the day. The only challenge we encountered was with the heat, which took us a while to figure out. It was a very cold evening, and we were a bit chilly at first, but once we understood how it worked, we were comfortable for the rest of the night. In the end, it was a small hiccup in an otherwise enjoyable and memorable stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

After having experienced a Turkish hammam in the past, this hammam was a bit underwhelming for us. We were expecting a more vigorous scrub, but the exfoliation was very light and much shorter than anticipated. We also thought the experience would last closer to an hour, but it felt like we were finished in about 30 minutes. There was also some confusion at the end regarding payment. We were asked to pay again for the service, even though it had already been paid for through KimKim. Thankfully, our driver Younes stepped in and helped explain the situation, and everything was eventually sorted out. While the hammam itself didn’t quite meet our expectations, we recognize that experiences can vary, and we were grateful for the support and assistance that helped resolve the misunderstanding.

Quality of Experience
Guides, Drivers and Staff
Younes was always amazing. He drove us there and walked us to the door
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

We were fortunate to have Mohammed again for our Marrakesh medina tour, following the wonderful food tour he led for us the previous evening. Having the same guide gave the experience a sense of continuity and comfort. Mohammed took us to Bahia Palace, where we learned about its history, architecture, and significance, and then guided us through many of the busy souks of the medina. Navigating those lively, maze-like streets with him made the experience enjoyable rather than overwhelming, and he was always happy to answer questions along the way. We also visited the stunning Madrasa Ben Youssef,. As an added bonus, we were able to try mechoui—lamb cooked in the ground—which we had missed on the food tour the day before. That unexpected opportunity made the day even more special. Mohammed was consistently knowledgeable, professional, and engaging, and he helped us gain a deeper understanding of Marrakesh’s history, culture, and daily life.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

Mohammad was our young guide on the Marrakesh food tour, and he did a fantastic job introducing us to the city’s incredible food scene. Over the course of the tour, we sampled an impressive variety of foods, including pastries, harira (Moroccan soup), sheep’s head, snails, prickly pear, fried sardines, olives, fresh pomegranate juice, and beef tangia. Each stop offered something new, and Mohammad took the time to explain what we were eating and why each dish mattered in local culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

The sunset camel ride was absolutely amazing and one of those experiences that stays with you long after the trip is over. I wasn’t quite sure how long we would be on the camels, but it ended up being close to an hour—just the right amount of time to truly soak in the beauty of the desert. Our guide led us gently across the dunes to a perfectly chosen spot to watch the sun set. The colors over the sand were breathtaking, and the quiet of the desert made the moment feel especially peaceful. He was incredibly gracious, taking his time to help us get photos so we could fully remember the experience. I only wish I could remember the guide’s name—and even the camels’ Berber names. Somewhere along the way, I started calling the camels John and Anthony, which added a bit of humor and made the ride even more memorable. This camel ride wasn’t just an activity; it was a moment of calm, beauty, and connection with the desert. It was truly unforgettable and one of the highlights of our time in Morocco.

Quality of Experience
Food
The dinner and breakfast at the camp were fantastic
Guides, Drivers and Staff
The staff at the camp were absolutely amazing to us..
Transport
Once again, Younes got us to the location of the camels without any issues
Exploring the Imperial City and Medieval Medina of Fez + Food Tour
Exploring the Imperial City and Medieval Medina of Fez + Food Tour
Fes

Zahra was incredibly knowledgeable about every aspect of the Fes medina—its history, its craftsmanship, and especially its food. She guided us through the maze-like, confusing streets with complete ease. She took us to some truly amazing local food spots, introducing us to flavors we never would have found on our own, while also making sure we learned about the incredible craftsmanship that defines Fes. From traditional artisans to hidden corners of the medina, Zahra brought everything to life with warmth, enthusiasm, and local insight. Zahra was an absolute treasure, and spending the day with her was one of the highlights of our time in Morocco. We genuinely hope to stay in touch with her and would recommend her without hesitation to anyone wanting an authentic, enriching experience in the Fes medina

Quality of Experience
Food
Everything from the pastries, steamed chicken, avocado juice and kefta
Guides, Drivers and Staff
Zahra and Younes were a great team
Transport
Younes was amazing the entire trip as well as his vehicle
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Dec 15, 2025
Thank you so much for taking the time to share such a beautiful and detailed reflection on your journey through Morocco. We’re truly grateful for your kind words and are so happy to hear that, despite the initial flight disruption, your experience turned into such a meaningful and memorable trip. Travel doesn’t always go exactly as planned, but we’re glad we were able to adjust the itinerary and ensure you still experienced the richness and diversity of Morocco. Your flexibility and positive... Read more

Thank you so much for taking the time to share such a beautiful and detailed reflection on your journey through Morocco. We’re truly grateful for your kind words and are so happy to hear that, despite the initial flight disruption, your experience turned into such a meaningful and memorable trip.

Travel doesn’t always go exactly as planned, but we’re glad we were able to adjust the itinerary and ensure you still experienced the richness and diversity of Morocco. Your flexibility and positive spirit made all the difference.

It means a great deal to us to hear how much Younes impacted your journey. He truly embodies the heart of what we hope every traveler feels in Morocco, welcomed, safe, and deeply connected to the country and its culture. We’ll be sure to share your words with him, as well as with Zahra and Mohammad, who will be thrilled to know how much their guiding added to your experience.

Thank you again for trusting us with your travels and for allowing us to be part of such a special adventure. You will always have friends in Morocco, and we hope to welcome you back again one day.

Great time in New Zealand!
New Zealand | Nov 12 - Nov 25, 2025

Shannon
Shannon R.
Los Angeles, CA | Reviewed on Dec 14, 2025
Overall, we had a great experience with the outings planned by our kimkim travel agent, Michelle. She gave some good insights that we would not have known about (like a marathon in Queenstown the original date we wanted to go). The accommodations were nice in Auckland and in Queenstown the views were amazing. We appreciate the help with planning out our trip. Read more

Overall, we had a great experience with the outings planned by our kimkim travel agent, Michelle. She gave some good insights that we would not have known about (like a marathon in Queenstown the original date we wanted to go). The accommodations were nice in Auckland and in Queenstown the views were amazing. We appreciate the help with planning out our trip.

Hotel Reviews
M Social
Auckland

Loved our view and the vibe in general here. Location was perfect!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
QT Auckland
Auckland

We had a great, quick stay here and would definitely consider staying here again!

Authenticity & Character
Location
Not a view like other places near the waterfront.
Staff
Cleanliness & Comfort
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Dec 14, 2025

Thanks for the great review Shannon , it was a pleasure working with you on this trip and putting together time in New Zealand to fit around your other plans in Australia. The hotel with the great views in Queenstown was the Heritage in case anyone reading this was curious.
All the best!

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