Kimkim Trip Reviews

Yumi and Taku were outstanding! The trip was well planned and took a lot of the stress of a first time trip to Japan away. We all would love to go back.

Hotel Reviews

Kyoto Tokyu Hotel

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

the b asakusa

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Tokyo City Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Samurai Sword Experience for Adults in Kyoto

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Working with Berat was so helpful! She planned an amazing trip that our family loved!
Our favorite part was the guides! They were knowledgeable and so helpful!

Long was exceptional, detailed engagement and adjustments to our trip that best suited our family, followed by consistent check-in’s throughout the trip made for a very personalized experience. Our family would highly recommend working with Long on a trip to Asia!

We had an amazing time in Norway with all the trip details planned out for us by kimkim team! Taylor and Maria were wonderful and always available for any questions or challenges and very prompt with their responses!

Where do I even start?! All 4 of us - myself, my husband, and my 2 girls, ages 6 and 8 had an amazing time! I provided some guidance to Gummi, and he planned us an amazing trip. First of all, the accommodations were amazing:

Berjaya Reykjavik Marina - This was our favorite hotel of the trip. It was such a cozy, hygge vibe. Exceptionally clean. So many different rooms to hang out in! An awesome restaurant and bar with a happy hour. You could tell that this was not only a great place for tourists but for locals as well. There were always locals hanging out at the bar and in the lobby. Our kids loved the bunk bed in our room and the libraries and different rooms in the hotel. My daughter and I got sick one of the days, and it was nice that we had such a cozy room to hang out in. It was truly a place we loved to hang out in. The included breakfast buffet was the cherry on top!

Skálatjörn Guesthouse / Goat Farm - My girls were in love with the goats. The woman who runs the place was so friendly, and everything was exceptionally clean. It was a great place to rest after a long day of exploring.

Hotel Vík í Mýrdal - Amazing breakfast. Very spacious room with a loft area for our kids to sleep (they loved it). Their room darkening shades could use some work, but all in all it was a great place to stay. Close walking proximity to everything we had planned in Vík. Exceptionally clean.

Some activities we did that really stood out:

Blue Lagoon Comfort Admission (If I went back to Reykjavik, I would definitely do the Blue Lagoon a few more times! It was very relaxing)
Lava Tunnel Activity (This lava tunnel was seriously cool. My kids enjoyed all the troll lore. )
Glacier Ice Cave Experience (This was my favorite activity of the entire trip - it was so amazing! Once in a lifetime experience for sure!)
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat ( we enjoyed seeing all the wildlife and my kids really enjoyed skipping rocks on the glacier bay beach)
Reykjavík Puffin Watching (I've never seen a puffin, let alone so many puffins all at once! This was truly a sight to see! Don't expect to get close enough to get any true close-ups of puffins though - I was a bit disappointed by how my photos turned out from so far away). However, I understand why it is important to give them space while they are nesting. Bring a really powerful telephoto lens if you plan to do this! I had one but needed more zoom! I actually enjoyed this more than the whale watching excursion - mainly because it was only an hour whereas the whale watching was 4 hours on a boat; my kids grew tired of being on the boat for that long.
Family-Friendly Horse Riding on Black Sand Beach. - Big hit with the whole family! The horses were all so sweet and well-behaved. I was a bit worried considering this was my first time on a horse ever, but I felt very safe!
The Secret Lagoon - Very cool hidden gem. The rocks at the bottom of this hot spring feel soooo good on the feet!

Gummi was very responsive on WhatsApp whenever we had issues. I would highly recommend using him as a guide or planner for any trip to Iceland. We even got to meet him in person because he was driving a couple and happened to stop at the same restaurant as us at the same time. I saw him and thought, that has to be him, and it was!

Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with.

Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these.

We picked hotels with only AC and 2 of the hotels did not have good AC. Need to triple check reviews before booking if AC is your priority.

Overall, great trip! Thank you for the assistance!

Hotel Reviews

Belle Marivent Mediterranean Petit Hotel

Palma de Mallorca

Hotel is advertised to have AC, however the rooms were very very warm & slightly uncomfortable our whole stay. The rooms are TINY- had to play Tetris to get all of our belongings situated. The bathroom, shower, and sink all in the hallway was a little odd. However, we managed! Breakfast next door was the best breakfast we had. Very kind staff at hotel and the restaurant. Great hotel, just small and hot.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very small rooms. AC did not cool the rooms.

Hotel Torre Del Mar

Ibiza Town

Our favorite hotel we stayed at! Large, resort feel. Had all of the amenities we like. Rooms were big and AC was COLD (this is a priority for us) Loved the location, the people, the food as well. Our favorite hotel of our stay!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GOOD AC!!!

Andante Hotel

Barcelona

4 girls in early thirties from Texas visiting Spain for girls trip. Pros: - good breakfast - great location, walking distance to a lot - we wanted early check in but our room wasn’t available so we were offered an upgrade and we took it. However, the room was extremely hot. Cons: - AC is NOT GOOD. This hotel is advertised to have AC however, the room stayed very warm and stuffy no matter how low we turned it down. The summer is hot so if AC is your priority, highly recommend looking elsewhere. - location in the city is loud, bring air plugs - rooms kinda small, but manageable!

Authenticity & Character

Location

Walking g distance to a lot. Kind of loud. Homeless people in area.

Staff

Cleanliness & Comfort

advertised to have AC however, was not cool in the rooms whatsoever.

Activity Reviews

Hike Tramuntana & its Mountains Villages

Spain

Tour was great! Nina was excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience

Spain

Really enjoyed this boat day. Preferred the small group. Would’ve been nice upfront to know that the drinks were not included in the package.

Quality of Experience

Guides, Drivers and Staff

Could’ve probably used a third staff to be a bit more accommodating.

Transport

Discover Ibiza Town by Bike

Ibiza

Great tour!! We had to reschedule last minute and staff was incredibly accommodating. Really loved riding the electric bikes around the island.

Quality of Experience

Guides, Drivers and Staff

Transport

Your Mediterranean Party Boat in Ibiza

Ibiza

This boat party was rescheduled a day prior. Luckily we were still in town for our rescheduled day. Kimkim did not notify us of the change as I was notified via WhatsApp. I then notified Kimkim of the change. The departure port was not updated by KimKim in our app, resulting in us almost missing the boat due to this lack of communication.

Quality of Experience

Communication from KimKim on the changes

Food

Our lunch was forgotten about, even that we upgraded our package.

Guides, Drivers and Staff

Boat staff was somewhat rude. We upgraded so we could have a place to lay and put our belongings and staff seemed somewhat annoyed. They also forgot to get us the pallela lunch served.

Transport

The updated port departure was not updated by KimKim which almost resulted us in missing our boat.

Park Güell with an Expert: Discover Gaudí’s Living Masterpiece

Barcelona

Loved this tour, Ruth was so kind and a great story teller!

Quality of Experience

Guides, Drivers and Staff

Transport

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

Great tour!! Marcel was great. The description said we needed to buy tickets to Montserrat, however, our tour guide had them so I’m glad we didn’t waste our money buying them in advance.

Quality of Experience

Guides, Drivers and Staff

Transport

Marianna planned a great trip! Everything was very easy and convenient. The transportation was so easy and the excursions and guides were fantastic. Highly recommend!

Our trip to Germany was wonderful and memorable.

Lucie did a phenomenal job listening to what was important to my wife and me. We wanted to visit several concerts, and Lucie was willing to go the extra mile for us. Each hotel was wonderful and provided a different glimpse of Germany.

However, the truly special part of our trip was the private tours we took at each stop. Each guide was wonderful. Our guide, Evan, in Hamburg was truly outstanding. He was very communicative with us and accommodated our delayed arrival due to troubles on DB.

Lucie was also accommodating, as I had a strong interest in practicing German with her before the trip and during the tour. She was very patient with me. I asked her to plan something special for our 32nd wedding anniversary, and she did not disappoint.

Hotel Reviews

The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition 4*

Berlin

A lovely hotel. We arrived early and had a bite to eat in the bar. Wonderful menu for what we were looking for and amazing service.

Authenticity & Character

Not a lot of character here. However, a strong international hotel.

Location

A bit off the path. Felt outside of the action.

Staff

Cleanliness & Comfort

AMERON Hamburg Hotel Speicherstadt

Hamburg

Breakfast here was the best on our trip. The room was clean and Bauhaus-style. It was nice to stay in a wonderful "city" hotel.

Authenticity & Character

Location

Loved being able to walk to the subway, Elbphilharmonie, and Rathaus. All equidistant.

Staff

Super professional

Cleanliness & Comfort

Hotel Domizil Erfurt

Erfurt

A charming hotel with a unique character. We spent our anniversary in this hotel. The staff placed rose petals and nesting "towel swans" on our bed. They provided beautiful strawberries and pastries in our room for the celebration. The morning breakfast was fantastic. Don't miss eating at Glashütte. What a view.

Authenticity & Character

So charming. The slanting floor only added to the character.

Location

Right in the middle of things. On a busy street, but you would never know.

Staff

They were so appreciative of my speaking German with them. So kind and always happy.

Cleanliness & Comfort

Townhouse Leipzig

Leipzig

We were attending the Bach Festival. You could not get closer to St. Thomaskirche.

Authenticity & Character

From the Bach headboard to a beautifully appointed room, this was a special stop.

Location

Steps from the famous Bach statue in Leipzig.

Staff

Cleanliness & Comfort

Classik Hotel Alexander Plaza - Berlin Mitte

Berlin

We loved being in the heart of former East Germany. So many unique and interesting things to see within a few minutes walk.

Authenticity & Character

Location

Close to the public transport and many museums and restaurants.

Staff

The staff was very accommodating, providing directions and restaurant recommendations in the area.

Cleanliness & Comfort

Wonderful on all accounts.

Activity Reviews

Hamburg Highlights Tour

Hamburg

Best guide of the trip. He was very knowledgeable, accommodating of our travel delays, and a super friendly guy. Get Evan, if you can.

Erfurt Private Walking tour

Erfurt

The guide helped us understand the importance of Erfurt. I initially thought we were stopping in this town solely because of the high-speed rail transfer. We came to realize the importance of Erfurt with Martin Luther and other luminaries. Hats off to our guide, who was professional and stellar.

Walking City Tour Leipzig!

Leipzig

Our guide knew a lot about the musical heritage of Leipzig. He did a great job of meeting our needs. Highly recommend!

Welcome to Erfurt !

Germany

Very strong tour from a professional guide. Highly recommend.

Berliner Philharmonie - Guided tour

Berlin

This was a good tour. Guide was very professaionl and warmed up as the tour went along.

Private Essential Berlin Tour: Landmarks Highlights & History

Berlin

Guide seemed a bit scattered. However, overall good.

24/7 assistance in case of emergency

Germany

We had some difficulties with the ICE trains in Germany. During our short stay, we had two trains canceled and two delayed. We both had to stand (despite our first-class reserved tickets) on the train from Hamburg to Berlin. Additionally, I had to stand from Erfurt to Göttingen. We tried to use the help line, but the answer was to connect with the DB help desk. This was the only disappointing part of our trip. I really feel DB should give a discount.

Guides, Drivers and Staff

Private transport was great. Hints in the travel document on how to use public transport to get to the hotels were helpful.

Transport

Please see my comment about the ICE trains. I doubt there is anything you can do about this.

I could not --and, likely, would not--have made this trip without Rachel and KimKim.

I started out with a vague idea of three things/places I would like to experience. Rachel did a magnificent job of helping me figure out what else I might enjoy. And she was right on all counts. I ended up with memorable experiences in all three areas plus a couple more: seeing beautiful landscape by train, art, horses/animals, theatre, history. And Harry Potter.

The KimKim app was indispensable, especially for an almost 3-week trip. It kept everything in one place, was well-organized, and had a clean, easy-to-read design (I have design experience--I know it's not a given). In addition to a day-by-day list of where I was going and what I was doing, it also listed how I would get there and included invaluable links to tickets, maps, and everything else useful and interesting.

They purchased tickets for me for everything from a front-row, center ticket to Phantom of the Opera, to museum tickets, to multiple train tickets. The train tickets were not insignificant, especially because my hope was to experience the landscape of England and Scotland by train. I started out in London and made stops at York, Barnsley, Edinburgh, Inverness, Portree, Oban, and Glasgow. Rachel arranged for me to join several small group tours and for several drivers for longer distances (I didn't trust myself to drive on the left-hand side!).

Each tour was an exceptional experience. The guides were a huge part of that--they made these tours interesting, informative, and fun. I'd like especially to mention:

--Private Walking Tour of York: My guide was Rob, from Walking Tours in the UK. Rob has a doctoral degree in history. To say he was knowledgable is an understatement. He was also passionate about the history of York, his native town. I very much appreciated his consideration for my slight limitations in walking--neither of us made a fuss about it; he simply and quietly stopped at places where I could sit down for a bit while we talked. My York history walk with Rob was a clear highlight of my trip. He has my deep appreciation.

--Whitby and the North York Moors, complete with a ride on a steam train (Mountain Goat Tours). I never understood the mystique of the moors in literature and film until this drive. I do now. Our guide's passion for the moors was contagious. He also had some recommendations for our time in Whitby, which were right on the mark. Another knowledgable, remarkable guide. (And I feel bad I don't remember his name!)

--Harry Potter Guided Walking Tour (Edinburgh) with Caroline, from the PotterTrail. This could easily have been a cutesy, "here's this" and "here's that" tour, but what Caroline did was give thoughtful insight into parts of Edinburgh that inspired JK Rowling. It became as much about where inspiration comes from as about landmarks and Harry Potter--not an easy thing to do, in my opinion. There were several children on the experience and she treated them with respect and fun. It really was quietly inspirational in itself.

--Skye in a Day. This was a dream come true. (I'd been singing the Skye Boat Song for decades before Outlander!) Once again, the guides were a key part of the day. (We had one guide, Donny, in the morning. When he started having van trouble, he called in a colleague, Kevin. There was no disruption; the switch was seamless.) They were both excellent guides. The camaraderie, with a touch of humor, they created with our group made this particularly memorable day. They made it a point to learn everyone's name and where we were from. And the island itself? Stunningly beautiful.

The arrangements that had to be made to make this trip possible were mind-boggling. In addition to the items mentioned above, KimKim arranged drivers for me from Heathrow to my hotel, from Skye to Oban, and from Glasgow to the Edinburgh airport. The drivers were, to a person, professional, knowledgable, and good conversationalists.

One of my tours was cancelled due to a mechanical issue with a ferry we were to take to several of the islands. I received a timely notification from KimKim the day prior.

The hotel selection, especially given the number of cities I was visiting, was also a not-insignificant part of KimKim's services. We talked about what I was thinking of and she chose the right hotels for me. Also, they were conveniently located to the places I would be visiting.

Rachel and I were in touch almost every day. She even reminded me to make restaurant reservations in Portree, where there is a limited number of restaurants.

Those arrangements, from hotels, to theatre, tour, and train tickets, absolutely (pardon the expression) blow my mind. And that everything went smoothly is a testament to their skills and expertise. I can't thank Rachel and the KimKim Team enough for the experience of a lifetime.

Our trip was perfectly planned. We had the perfect amount of time at each location and my family and I enjoyed all the activities planned. We were informed of weather-related changes in a timely manner and the alternatives for other activities were just as good. I would highly recommend Angeliki and would love to come back to Greece again to visit different islands!

Hotel Reviews

Iris Boutique Hotel Paros

Naousa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

the only downside is that we had to sleep with the bedroom door open for the AC to reach the other room where the kids slept

Castle Mansions

Naxos

Very clean apartment in the middle of town.

Authenticity & Character

fresh fruit provided, which was a nice touch

Location

we could walk everywhere

Staff

Cleanliness & Comfort

the apartment was spotless and cleaned daily

Sweet Home Hotel

Athens

Great location, friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sunset Private Cruise to Southwest Coast of Naxos (Rina’s Cave & Mikri Vigla)

Naxos

Beautiful evening! George was wonderful.

Quality of Experience

Guides, Drivers and Staff

Transport

Bike tour: Arches – Acropolis – Kolymbithres

Paros

A nice afternoon seeing the island from a different view. I just wish it was longer!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Rib Boat Cruise: The “ULTIMATE” Trilogy Sifnos-Kimolos-Polyaigos

Greece

We had to switch our trip to a slightly different one due to winds, but the replacement was just amazing. A great day of swimming, cliff jumping, and enjoying the beautiful area. Our two captains were just wonderful.

Quality of Experience

Guides, Drivers and Staff

Transport

Naxos Villages Food Tour

Naxos

A wonderful afternoon visiting the villages.

Quality of Experience

Guides, Drivers and Staff

Transport

The Delicious Athens Food Tour afternoon

Greece

We had SO much food. We walked around the main areas of Athens and learned history as well as tasting food. A great way to start the trip.

Quality of Experience

Guides, Drivers and Staff

Adrian was amazing. Easy to work with and ready to help resolve any last minute glitches and responsive to any questions that we had throughout the trip. For example, in Oban, Scotland we were scheduled to be picked up at 11:00 a.m. by a taxi (and driven to Edinburgh). A day or two before, we learned via the bus and ferry schedule that we would not arrive in Oban until noon. Peggy contacted Adrian and he quickly contacted the taxi company (we did not have the contact info for the company) and made the adjustment so that everything proceeded smoothly. We are pleased that we used kimkim services (and Adrian in particular) and would use kimkim again on a future trip.

Feedback on one excusion: The day trip from Edinburgh to St. Andrews and back. We were transported in a 16 passenger van. However the seats were so close together that there was not much leg room (especially for me at 6'3") and the seat back were so high that you could not really see the scenery as we were riding from point A to B. Personally, I would not want to do any future excursions in 16 passenger vans.

Activity Review

Fishing Villages of Fife & St Andrews from Edinburgh

Edinburgh

See my early comments in the general section re: the 16 passenger van

Transport

The land tour through Istria was tailored to our small group’s travel priorities. The itinerary balanced natural sojourns through national parks with cultural and arts interests in the historical old towns. Our personal driver was a pleasant and knowledgeable docent through town and country.

Our Kim Kim agent took the time to really understand what kind of vacation we were looking for. The hotels that were booked for us were absolutely amazing! The staff at each one of them were just as amazing and so welcoming. We never had to worry about a language barrier. Everyone spoke English so we were able to communicate beautifully. Our tour guide in Athens was so knowledgeable, we had such an amazing tour to the Parthenon. It is probably the most memorable part of my vacation.

Hotel Reviews

Plaka Hotel

Athens

This hotel is very quaint and charming. The rooms are cleanly and well kept. But the best part of the hotel is the rooftop bar and restaurant! There's no better view in all of Athens of the Parthenon.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Agali Houses

Firostefani 00

Beautiful hotel in a beautiful setting on the cliffs in Santorini. The rooms are modern very comfortable beds and a beautiful bathroom and shower. The outside was traditional picturesque Greek. They have a lovely pool and lounging chairs. We took advantage of the pool and patio everyday. They also have a bar and snack food which we used daily. The sunsets from our patio were truly amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Iris Boutique Hotel Paros

Naousa

This hotel is beautifully kept and centrally located near shops and dining areas, with just a 10-minute walk. The staff had many suggestions for us that were spot on. They were all so friendly and accommodating we hated to leave! The hotel was very clean and the morning breakfast had so many choices of delicious foods.

Authenticity & Character

So charming and picturesque inside and out. Just what you imagined it would look like.

Location

Staff

The staff gave suggestions on shopping and dining, they were so helpful. They always had smiles on their faces and were very welcoming.

Cleanliness & Comfort

The beds were very comfortable and the room was spotless.

Activity Reviews

Self-Guided Chasing the Santorini Sunset

Santorini

The most beautiful sunsets you'll ever see!

Quality of Experience

Self-Guided Neighborhoods Walk

Athens

Quality of Experience

Self-Guided Parikia & Naousa Markets Visit

Paros

Quality of Experience

Acropolis Beat-the-Crowds Discovery Walk

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Day Trip to Antiparos

Greece

I had not been able to have any beach time so we decided to go to the beach resort area. It was amazing! The cost of a beach chair right at the edge of the sea is minimal and the staff was very friendly with great service. The Agean Sea was absolutely beautiful.

Quality of Experience

Self-Guided Museum Visits in Athens

Athens

We were unsure of what museum we wanted to go to. A cab driver suggested the archaeological museum, and it is a doozy. We really enjoyed our visit here. It was truly a Greek experience.

Quality of Experience

Lenny was amazing. Otherworldly experience 3 weeks in Japan. Strongly recommend.

We had an extremely positive experience with KimKim! In 3 weeks we visited Brisbane, Uluru, Adelaide, Kangaroo Island, and Sydney. It was nice to have the logistical details of a vacation with multiple locations left to the specialists. Prior to connecting with KimKim we knew where we wanted to go and generally what to do in each location but putting it all together was a challenge, so we turned to KimKim. Samantha and Lea were wonderful to work with! They were incredibly responsive to every question, presented good ideas/options, and we felt supported throughout our trip by the entire KimKim team. (There was one issue with a flight connection and the logistics team was on top of it – monitoring it on their end and keeping us updated throughout – we didn’t miss the connection!). I initially thought working with them just online would be strange – but I had one call with Samantha and then found it very efficient to communicate via the chat. I can’t emphasize enough how responsive they were throughout the process. Huge shout out to Lea who also made sure all the providers/tour operators knew of a serious food allergy and motion sickness issue prior to us arriving – very helpful.

I also recommend winter travel to Australia! Bring layers and you will be fine. It was off season in most of the places that we visited so nothing crowded. In fact, many “group” tours became our private tour! Winter is peak season in Uluru but that is a great time to go – otherwise too hot, plus sunrise/set at reasonable hours.

Highlights too vast to mention – trust KimKim will connect you with the right tour/activities!!

Hotel Review

Villas on the Bay Kingscote

Kingscote

We were very skeptical of the Villas prior to going. Kangaroo Island advertises high end resorts and this seemed very "basic." We needed , however, to stay in an apartment style hotel not an all-inclusive resort. Samantha assured us we would be satisfied with Villas on the Bay. She was right! Cleanest hotel I have ever stayed in! It was a good amount of space, supplied well, and the managers were fantastic and very helpful. It was easy to just walk into Kingscote at night for dinner. There is a trail along the water right across the street, and the pier to walk out on is a short walk away.

Authenticity & Character

Basic villas.

Location

Easy walk to pier and into town for dinner.

Staff

Very helpful. Allowed us to check in early so we could drop groceries since we had a late excursion.

Cleanliness & Comfort

Spotless. Cleanest hotel I have ever stayed in.

Activity Reviews

Uluru Sunset Visit & Field of Light

Uluru

Wonderful way to start our Uluru experience (we arrived that afternoon). Although peak season at Uluru, it was incredibly quiet and peaceful. Really beautiful experience. The sparkling wine and canapes were a nice touch as we watched the sun set and the field begin to light up.

Quality of Experience

Flinders Chase National Park Day Trip

Kangaroo Island

Finders Chase tour w/ Exceptional Kangaroo Island – wonderful! Our guide, Shauna, was the best! Loooong day in the van but you hit incredibly gorgeous locations on the island. Shauna was knowledgeable and interesting, other guests delightful, and had a wonderful day! Highly recommend.

Quality of Experience

Food

The lunch they provided was very healthy and tasty! It was so good we even pulled down the recipes they posted on their website.

Guides, Drivers and Staff

Transport

Barossa Valley Wine Tasting Day Trip

Adelaide

Barossa tour with Small Batch Wines. Fabulous! Matt our tour guide was amazing. The vineyards we went to were a good variety – one small and one large. Lunch was at a 3rd vineyard. Lunch was extremely delicious! We were the only guests that day so it became a private tour. Highly recommend Small Batch Wines.

Quality of Experience

Food

Guides, Drivers and Staff

He personalized the experience. Also gave us space at the wineries (which some tours don't do -- the guide sits with you etc). Very enjoyable to spend the day with Matt!

Transport

Thank you for the seamless planning and logistics. Everything worked out perfectly with a great itinerary combining history, art and windmills! Particularly outside of Amsterdam, Lisa's suggestions took us to places that we would not have come up with on our own. Lisa also sent us a very helpful welcome package and clear instructions - was able to locate the package when hotel misplaced with Lisa's real-time whatsapp support. Finally the private tour of the Jewish quarter and local canal tours were fantastic

Hotel Review

The Collector Hotel

The Hague

Centrally located hotel - stylish furnishings, clean - great breakfast! A true gem!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Amsterdam - Canal cruise (join in)

The Netherlands

a fun trip

Quality of Experience

Amsterdam - Van Gogh Museum

The Netherlands

Amsterdam - Anne Frank House

The Netherlands

A must see in Amsterdam to see this in person will always with us - a sad story, difficult to imagine that such hate existed and what people did to survive. Bravery to hide the family

Quality of Experience

The Hague - Mauritshuis Museum

The Netherlands

So much amazing and iconic art in a beautiful, historical mansion next to the binnenhof

Amsterdam - Rijksmuseum

The Netherlands

Amsterdam - Resistance Museum

The Netherlands

This was a wonderful - interactive museum Learned so much!

Quality of Experience

Delft - Royal Delft Blue Pottery

The Netherlands

Factory tour was interesting - very high prices at the gift shop!

Quality of Experience

Rotterdam - Kinderdijk windmills by water shuttle

The Netherlands

So unique and easy to get to - had to pay extra to get inside the mills and museums.

Quality of Experience

Rotterdam - Remastered

The Netherlands

this was a weird activity - it helped that we had seen many of the art in person or otherwise this would have felt like an acid / drug trip

Quality of Experience

Amsterdam - Private guided walking tour on Jewish History

The Netherlands

Tour guide was excellent - well-paced and informative, visited the Jewish and synagogue.

Quality of Experience

Guides, Drivers and Staff

Public transport pass Netherlands (OV chip card)

The Netherlands

This was invaluable!!! We used all the time - once you get the hang of the train and tram system, you can travel like a local and save money

Quality of Experience

Guides, Drivers and Staff

Transport

Great planning and a great vacation by KimKim. We had several guides, but both Louis and Alex stood out above the rest. Their level of knowledge, interactions with us and command of the English language were superb. Cannot recommend them both enough.

Hotel Reviews

InterContinental Chantilly Chateau Mont Royal, an IHG Hotel

La Chapelle-en-Serval

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Domaine de la Tortinière

Veigne

A beautiful Chateau! Would love to stay here again! Food was not as good here, but lots of options nearby.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Relais Saint-Michel

Le Mont Saint-Michel

Really cool hotel, so unique and amazing location and views!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Citadines Saint-Germain-des-Prés

Paris

Great location, good AC.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Crémaillère

Courseulles-sur-Mer

The staff were so kind and helpful! Beautiful stay!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Mont-Saint-Michel Your Way : Abbey tickets included

France

Quality of Experience

Monet's Giverny House & Gardens self-guided day Trip (Tickets are not included)

France

We ended up skipping this, needed more downtime.

Quality of Experience

Exploration of the Château Clos Lucé : Entrance tickets included

France

Wrong tickets were uploaded to our app, had trouble getting in, but we did.

Quality of Experience

Immersive Sound and Light Show at the Invalides Dome

Paris

A unique experience, but feels like a money maker, I appreciate history more.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Exploration of the Opera Garnier

Paris

This was great, but we were too tired having just landed hours earlier.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploration of the Château in Amboise : Entrance tickets included

France

Quality of Experience

Private American Airborne Divisions War History Day Trip

Bayeux

See other review for D-Day tour, all the same - Louis was the BEST.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Loire Valley Châteaux Day Trip: Chambord & Chenonceau

France

Alex was amazing, wishing we had more time as we loved hearing about the history.

Quality of Experience

Guides, Drivers and Staff

Alex was very engaging and worked with my daughter to help improve her French.

Transport

Private Château Chaumont & River Cruise Escape

France

Our guide was not very engaging and little information to offer. She was unprepared for us, especially in not transporting us to the river cruise.

Quality of Experience

More engaged guide

Food

The lunch on the river cruise was one of our best meals.

Guides, Drivers and Staff

Transport

Farmer's Market Day in Amboise

Amboise

Go early to get parking

Quality of Experience

Self-Guided Mont Saint-Michel Day Trip

France

Quality of Experience

Self-Guided Beach Day

Bayeux

Definitely needed this day of relaxing in between tours.

Quality of Experience

Private Omaha & Utah Beach War History Day Trip

Bayeux

Louis was the BEST guide! His level of knowledge and engagement were above and beyond. Wishing I had more time to do more of the beaches with him as a guide.

Quality of Experience

Guides, Drivers and Staff

Louis was thoughtful, humorous, engaging and the most prepared with water for hot, hot days.

Transport

The vans were super clean and comfortable.

Private Notre-Dame & Sainte-Chapelle Visit with Priority Access

Paris

Felix was a great guide! Sainte-Chapelle was spectacular!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Seine River Cruise

Paris

Very relaxing and great way to see some of the sights while working through jet lag.

Quality of Experience

Guides, Drivers and Staff

Transport

Fabio executed our vacation flawlessly. He was willing to meet as often as needed and was a great communicator. From the very beginning planning stages he listened to what we had to say and worked with us to plan a lovely trip of Rome, Florence, and Positano, including day trips to neighboring towns. He arranged for hotels (within our budget), transportation (train and private car service), and excursions based upon our requests. He used top notch providers and bilingual tour guides. He was available to troubleshoot during the trip as well, and could always be reached throughout our trip. He made dinner reservations and recommendations, and was kind enough to assist our daughters with a rooftop reservation, even though they were not part of our trip.
Some of our favorite days were the wine tour at Rocca Farm with Martina and her family, and the Donna Rita cooking class in Sorrento with Giacomo and his parents. We definitely preferred the less crowded, more intimate tours.
Personally, the only thing I would do differently is I would build in a day or two to relax and just enjoy, but that was our decision to plan something daily, not his!
I highly recommend Fabio and his travel planning services. He is kind, considerate, attentive and competent, and an absolute pleasure to work with!

This was our second trip to Greece. We loved Milos and Naxos on our first trip. We decided on Crete this time with a return to Athens, of course. Once again, Angela did a great job suggesting and organizing everything, and was a great help when we needed to make some changes during the trip. The private beach club, pool and accommodations at Elounda Gulf Villas were wonderful!

Our 9-day trip to Japan was a whirlwind of last-minute planning, an ambitious schedule and special requests from our teens and we wouldn’t have made it without Ada and KimKim. They were our itinerary’s guiding light, wizards at scheduling and key factors in crafting the amazing adventure we just completed.

In mid-June, I started looking into Japan travel options, planning to leave the last week of June. I put together a rough itinerary and sent it to some travel groups to get thoughts on feasibility, additional options, and if they could help us coordinate things on the ground. Our family didn’t want a group tour and Ada, first to reply with a response that was professional and friendly, seemed to get that right away. She was always available for late-night or early-morning itinerary reviews, answered every question we had, made changes on the spot and never once mentioned how last-minute everything was.

Ada’s experience was clear, and I felt completely confident with her scheduling and suggestions throughout.

We left New York with a packed itinerary, tickets downloaded and easy access to everything we needed for the trip. Every part of the trip went exactly as planned, with drivers (and mini-vans), guides and all our bookings all uniformly excellent. The guides and drivers were always early, friendly, flexible and organized. On our first day in Tokyo, our guide patiently explained the city’s huge subway system—from buying tickets to reading the map and picking our seats - our kids felt confident enough to travel the subway solo the next afternoon.
One of our favorite guides was Yuki in Kyoto who maintained group calm and orchestrated a wonderful day despite heat, crowds and drooping family members. All guides spoke great English and were informative and hands-on without being overbearing.

Throughout the trip, Ada and her team were available and we felt supported every step of the way.

Now back in Brooklyn, our family of four gives Ada and KimKim 5 stars and would recommend them to anyone wherever they are in their planning journey.