Kimkim Trip Reviews

4.8
Based on 19,587 ratings
Read 19,587 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing trip to Spain
Spain | Mar 5 - Mar 13, 2026

J
Jeffrey L.
Belgium | Reviewed on Mar 20, 2026

Our trip was amazing. We loved all the hotels selected by the team, I doubt we could’ve discovered them on our own. The transfers were all so smooth and took away all the stress we would normally experience traveling with kids. Having all our activities and tickets purchased beforehand also left us free to just enjoy ourselves. We can’t wait to plan another KimKim trip!

Local specialist: Julia Reed

Thailands best 10 day experience
Thailand | Mar 10 - Mar 19, 2026

B
Brandon P.
Chicago, IL | Reviewed on Mar 20, 2026
We loved our time in Bangkok with Leena. She was fast paced and energized while showing us all the ins and outs of Bangkok. The elephant sanctuary was a beautiful experience and we loved seeing these beautiful animals up closed in an ethical manner Finally island hoping the Phi Phi islands was amazing end to a busy week and swimming around them topped it off. Read more

We loved our time in Bangkok with Leena. She was fast paced and energized while showing us all the ins and outs of Bangkok.

The elephant sanctuary was a beautiful experience and we loved seeing these beautiful animals up closed in an ethical manner

Finally island hoping the Phi Phi islands was amazing end to a busy week and swimming around them topped it off.

Hotel Review
Sunset Beach Resort
Phuket

We experienced issues when trying to get downtown to the beach. We had issues and ended up having to pay local transport multiple times even when at the shuttle stop.

Authenticity & Character
Location
Better shuttle services
Staff
Cleanliness & Comfort
Felt that the cleaning of rooms and shared spaces wasn’t done thoroughly. We had had in our bath tub. And garbage sat outside a room in the hallways all day and an animal had gotten into it.
Activity Review
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

I loved that this was a quick little trip after a long travel in. Leena was very insightful and also mindful that we had just traveled in.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandi Luvis

A wonderful trip to Finland
Finland | Mar 11 - Mar 16, 2026

R
Robert B.
Chicago, IL | Reviewed on Mar 20, 2026
We couldn't have asked for more from the service we received from Mooinka. She created a perfect trip for us which included fabulous events and wonderful places to stay. We were particularly impressed with our hosts in Inari who own the Lapin Tintti Eco-Cabin. Terri and Arto were fabulous hosts providing us with a wonderful place to stay and a terrific ice fishing experience. They treated us like family. We would love to go back and spend more time with them. Moonika was with us all... Read more

We couldn't have asked for more from the service we received from Mooinka. She created a perfect trip for us which included fabulous events and wonderful places to stay. We were particularly impressed with our hosts in Inari who own the Lapin Tintti Eco-Cabin. Terri and Arto were fabulous hosts providing us with a wonderful place to stay and a terrific ice fishing experience. They treated us like family. We would love to go back and spend more time with them. Moonika was with us all the way, checking with us daily and making minor adjustments when needed. We never felt we were on our own without support. This was our second trip planned by Kim Kim. Other travel agencies could learn from Kim Kim,. Moonika is a treasure. Thank you so much for a wonderful trip.

Hotel Reviews
LapinTintti Eco-Cabin
Inari

We were particularly impressed with our hosts in Inari who own the Lapin Tintti Eco-Cabin. Terri and Arto were fabulous hosts providing us with a wonderful place to stay and a terrific ice fishing experience. They treated us like family. We would love to go back and spend more time with them. This i a beautiful cabin in the woods. We cooked our meals, and sat on the deck being part of nature. This is one of the best places I have ever stay in. We had privacy in the solitude of Lan Land, viewing Northern Lights and enjoying nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fabian
Helsinki

A comfortable hotel with good service. The location was perfect for our short visit to Helsinki.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Inari

This is a must do event provided by our cabin hosts. Arto showed us traditional fishing which we participate in. We cooked what we caught on an open fire. What a joy this experience was.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Tour with Professional Photos
Northern Lights Tour with Professional Photos
Finland

Some what disappointing only because it was cloudy and the lights were had to find. Our driver did a good job in finding a spot where we were able to have a brief view.

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Herders Wife Day
Reindeer Herders Wife Day
Inari

The event was hosted by a wonderful woman. We fed the rain deer, leaning about the Sami tradition of rain deer herding. We were invited into her home, met her family and participated in cooking a rain deer dinner. This was a great day with very nice people.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sustainable Wilderness Husky Safari
Sustainable Wilderness Husky Safari
Inari

We have dog sledded in other counties. This was the best. The owners were impressive with their loving care of their dogs. They spent a lot of time with us showing us their home and their dogs and sharing their live style and culture,

Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Mar 20, 2026

Hello Bob,

Thank you so much for your kind words! I’m really happy to hear you had such a wonderful trip and that everything met your expectations. It means a lot that you felt supported throughout. I’ll be sure to pass your lovely feedback on to our partners as well. You’re always welcome back anytime.

All the best,
Moonika

Emerson was extremely knowledgeable and put t...
Finland | Mar 13 - Mar 19, 2026

D
Daniel P.
Miami, FL | Reviewed on Mar 20, 2026
Emerson was extremely knowledgeable and put together a fantastic trip based on our interests. I can highly recommend him! Read more

Emerson was extremely knowledgeable and put together a fantastic trip based on our interests. I can highly recommend him!

Hotel Reviews
Glass resort
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balder Luxury Lodge
Levi

The only missing element was that the hotel / rooms didn’t had a sauna.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kamp
Helsinki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 20, 2026

Thanks so much for your kind words — I really appreciate it!
It was a pleasure planning this trip with you, and I’m glad you had a great experience.

Hope to help you again in the future!

Exceeded Expectations!
Spain | Mar 8 - Mar 17, 2026

Becky
Becky K.
Minneapolis, MN, USA | Reviewed on Mar 19, 2026
We had an amazing experience working with KimKim and our travel consultant, Raquel, who planned our "Family Adventures Across Iberia: Lisbon, Porto & Madrid" trip. The itinerary met all of our criteria/needs perfectly and everything went exactly as planned. I was so grateful to be able to fully experience the trip with my family instead of worrying about booking/planning every detail. They exceeded all expectations and highly recommend! Read more

We had an amazing experience working with KimKim and our travel consultant, Raquel, who planned our "Family Adventures Across Iberia: Lisbon, Porto & Madrid" trip. The itinerary met all of our criteria/needs perfectly and everything went exactly as planned. I was so grateful to be able to fully experience the trip with my family instead of worrying about booking/planning every detail. They exceeded all expectations and highly recommend!

Hotel Reviews
Hotel Meninas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pur Oporto Boutique Hotel by Actahotels
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion to Toledo by Train, Guided Walk for Families
An Excursion to Toledo by Train, Guided Walk for Families
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
E-Bike Experience Through Historic Porto
E-Bike Experience Through Historic Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Sintra & Cascais:  Palaces, Cliffs & Coastline
Exploring Sintra & Cascais: Palaces, Cliffs & Coastline
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno

Loved
Norway | Jan 7 - Jan 18, 2026

D
Daniel P.
Brazil | Reviewed on Mar 19, 2026

It took me a little long to write, but all i have to say are nice things. Helpful, good planers, problem solvers...all perfect on our trip. Tks!!

Local specialist: Krista Muuk

Patagonia Experience
Patagonia | Mar 5 - Mar 16, 2026

Stefani
Stefani C.
Dallas, TX | Reviewed on Mar 19, 2026
Erin helped me plan an amazing trip to the Patagonia in March. There were a lot of detail and plan changes and she was wonderful through all of it. She got everything down that I wanted to do and I'm grateful the weather of the region was kind enough to cooperate so I got to go everywhere we planned.
She helped me with finding local flights and what airlines were the best to help me get around the region. Everything went smoothly. The Patagonia region is stunning and the wildlife incredible...
Read more

Erin helped me plan an amazing trip to the Patagonia in March. There were a lot of detail and plan changes and she was wonderful through all of it. She got everything down that I wanted to do and I'm grateful the weather of the region was kind enough to cooperate so I got to go everywhere we planned.
She helped me with finding local flights and what airlines were the best to help me get around the region. Everything went smoothly. The Patagonia region is stunning and the wildlife incredible and I'm so happy she was able to put this plan together for me, especially since it was a spur of the moment notion for me and hadn't done much research on it. Her knowledge of the entire area is invaluable. Thanks so much, Erin!

Hotel Review
Best Western Patagonia / Hotel Borde Glaciar
Puerto Natales

This was my favorite hotel of my stay. It was quiet, comfortable, and had a great view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching at the Francisco Coloane Marine Park + Visit Impressive Remote Glaciers
Whale Watching at the Francisco Coloane Marine Park + Visit Impressive Remote Glaciers
Punta Arenas

Guides were great, know a lot about the wildlife in the region and were good at finding the whales! Took us up to a glacier, saw a couple waterfalls on the way and the scenery was just gorgeous!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to a Patagonian Estancia
Day Trip to a Patagonian Estancia
Patagonia

I loved everything about this day. The ride, the scenery, the lunch, the guides, the sheep experience. All wonderful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fun boat ride!
Trekking "Miradores" - Guided Day Hikes in Torres del Paine
Trekking "Miradores" - Guided Day Hikes in Torres del Paine
Patagonia

3 different hikes all of varying difficulty with different scenery. Our guide was incredibly knowledgable about the area and was just a joy to be around. I had such a wonderful time on these hikes.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Lago & Rio Grey
Kayak Lago & Rio Grey
Patagonia

One of my favorite activities and my guides were absolutely wonderful! I had so much fun on this trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley

Bruno was incredible in planning this trip an...
Brazil | Feb 11 - Mar 1, 2026

Cari
Cari P.
Canada | Reviewed on Mar 19, 2026
Bruno was incredible in planning this trip and helping me along the way. Honestly, he went above and beyond for me. He checked me in for all my flights, when I couldn't access wifi. My trip ended up being a solo trip and Bruno accommodated everything. The destinations chosen were superb, the airport transports were seamless, and the experience was incredible. I had the best guides on every part of the adventure, and they were so kind and offered excellent advice and were so very ... Read more

Bruno was incredible in planning this trip and helping me along the way. Honestly, he went above and beyond for me. He checked me in for all my flights, when I couldn't access wifi. My trip ended up being a solo trip and Bruno accommodated everything. The destinations chosen were superb, the airport transports were seamless, and the experience was incredible. I had the best guides on every part of the adventure, and they were so kind and offered excellent advice and were so very knowledgeable about the country. I just cant say enough about Bruno and the entire Kim Kim team.....
I was so nervous to make a payment to a company without speaking to anyone, but Bruno offered me security and many options to ease my fears. I have already planned my next adventure with KimKim..... I would highly recommend Bruno and Kim Kim for any trip planning. I will never forget this trip. It has truly been a hight light of my travelling adventures, and I have travelled all around the world.

Hotel Reviews
Vivaz Cataratas Hotel Resort
Foz do Iguaçu

Beautiful accommodations. Very nice accommodations. Bed was super comfortable, and air condition was great. Food was amazing, and staff were so attentive

Authenticity & Character
Very kid friendly. The laughter of the children was magical
Location
close to everything
Staff
Carried all my luggage to my room and set it up
Cleanliness & Comfort
I would highly recommend this hotel, especially if you have children. It was so much fun for the kids, and the adults alike
Pousada Aguapé
Aquidauana

This was truly the highlight of my trip. The lodge was incredible. So organized with activities, and such a variety of activites. The animals around the lodge will melt your heart. I could have stayed a month at this lodge......The food was incredible

Authenticity & Character
The activities, and the staff
Location
The animals and birds
Staff
Everyone was so sweet, and so accommodating to individual needs. If I wanted to sleep in, then they came later in the day to make up the room
Cleanliness & Comfort
Bahamas Suíte Hotel
Campo Grande

The only issue I had with this accommodation was that the AC wasn't working, and there is no staff after hours to fix it

Authenticity & Character
Air Conditioning. Staff should turn on the AC before guest arrive
Location
close to a wonderful supermarket for last minute essentials
Staff
Front desk helped me set up facial recognition to allow entry to the building after hours
Cleanliness & Comfort
Amazon Tupana Lodge
Manaus

Beautiful lodge...... Food was very basic, but I wasn't there for the food. The scenery was incredible

Authenticity & Character
Truly a one of a kind experience
Location
The Amazon, what more can you say
Staff
Very attentive to each and every guests likes and dislikes
Cleanliness & Comfort
Hotel Adrianópolis All Suites
Street Salvador, 195

Fabulous bed, and fabulous air conditioning

Authenticity & Character
I would have loved to stay longer here.
Location
Great location for an overnight to leave early in the morning
Staff
Cleanliness & Comfort
The beds
Miramar Hotel by Windsor
Rio de Janeiro

The pool and the room were wonderful. The bed was sensational

Authenticity & Character
It was in a very safe area and offered upscale eating options
Location
Staff
Very helpful about local activities
Cleanliness & Comfort
Rooms were comfortable and quiet, even tho it was in the heart of Coppocbanna
Activity Reviews
Macuco Safari
Macuco Safari
Foz do Iguaçu

Amazing experience, Be prepared to get wet, which is a lovely experience in the heat

Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Foz de Iguacu Falls / Brazilian Side
A visit to Foz de Iguacu Falls / Brazilian Side
Foz do Iguaçu

I was somewhat reluctant to go and see the falls, because I thought it would be like Niagara Falls. Well I was astonished about how different it was. These falls are surreal. You can not describe them. There is simply no comparison to Niagara falls. You must see these falls from both the Brazilian side and the Argentinian side to experience their grandeur

Quality of Experience
Guides, Drivers and Staff
Jeep Tour Favela
Jeep Tour Favela
Rio de Janeiro

Incredible experience. I saw first hand about the Favela s and the drug and gun culture. I wasn't at all afraid. It is a highly functioning society, and everyone cares for each other. You must take off your sunglasses when entering as they they are worried about cameras taking pictures and reporting to the police. You also are not allowed to take pictures in the Favela. At our resting point, we danced to the carnival music, and had fabulous views of the city. There is a lot of walking up steep hills, so you need to be in good shape physically.

Quality of Experience
I would like to have seen more of the Favela
Guides, Drivers and Staff
Transport
Sugarloaf Mountain & Old Town Tour
Sugarloaf Mountain & Old Town Tour
Rio de Janeiro

Spectacular experience. Make sure you wear comfortable clothing and running shoe.......

Quality of Experience
Guides, Drivers and Staff
Very friendly and very knowledgeable
Transport
Half day Tour in Rio 6h
Half day Tour in Rio 6h
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Mar 19, 2026

Cari,
Thank you so much for your review. I’m so glad you enjoyed your trip. I really appreciate your trust. All the best to you and your family, and I’m always here to help if you need anything.

Terrific Experience in Guatemala!
Guatemala | Mar 7 - Mar 14, 2026

Daniel
Daniel J.
Dallas, TX | Reviewed on Mar 19, 2026
We had a great time in Guatemala and could not have had better support from Carino Sotelo (as well as Catherine and the other fine staff members at Columbus Travel in Antigua). Carino’s communication was consistently clear, timely, and useful. She was extremely gracious, and we now consider her to be a friend. Specific things done for us include: 1) A detailed spreadsheet showing time, guide name, activity details, and helpful suggestions for each activity. It addressed every... Read more

We had a great time in Guatemala and could not have had better support from Carino Sotelo (as well as Catherine and the other fine staff members at Columbus Travel in Antigua). Carino’s communication was consistently clear, timely, and useful. She was extremely gracious, and we now consider her to be a friend.

Specific things done for us include:

1) A detailed spreadsheet showing time, guide name, activity details, and helpful suggestions for each activity. It addressed every question we could possibly have had prior to the trip.
2) An actively managed WhatsApp chat that we used daily. Columbus Travel responded within seconds after each of our chat updates - regardless of time of day.
3) An impromptu offer to join the Columbus Travel team in making a sawdust rug on the street before a Sunday Lenten procession. It was great fun.
4) An informative group discussion with their full team on the Mayan calendar - made at our request.
5) A welcome gift of our favorite drinks and snacks upon arrival.

I am pleased to note that all of our activities, hotel stays, and transports went off without a hitch. We give Columbus Travel an unqualified 5-star review. Well done by KimKim to partner with Columbus Travel in Guatemala!

Local specialist: Cariño Sotelo

Melvin did a fantastic job arranging the best...
Kenya | Feb 21 - Mar 5, 2026

Judy
Judy J.
Los Angeles, CA | Reviewed on Mar 19, 2026
Melvin did a fantastic job arranging the best East Africa safari experience. Our private drivers, John in Kenya and Kaka and Jambo in Tanzania were perfect! They were always on time, and the best at knowing where to spot wildlife and birds. They were extremely knowledgeable about the game reserves we were driving through and habits of the wildlife living there. It was so nice to have the same drivers and vehicle throughout our time in Kenya & Tanzania. In both countries, we saw many... Read more

Melvin did a fantastic job arranging the best East Africa safari experience.

Our private drivers, John in Kenya and Kaka and Jambo in Tanzania were perfect! They were always on time, and the best at knowing where to spot wildlife and birds. They were extremely knowledgeable about the game reserves we were driving through and habits of the wildlife living there. It was so nice to have the same drivers and vehicle throughout our time in Kenya & Tanzania.

In both countries, we saw many game drive vehicles with 6-8 people all trying to get a view of the animals and not looking very happy, it made us appreciate even more the wisdom in having a private driver/vehicle. We stopped when we spotted animals of interest to us, as well as always having the best view!!

In Kenya, we spent two nights each at three game drive locations in Kenya - Nairobi National Park, Lake Nakuru National Park - Sarova Lion Hill Game Lodge and Maasai Mara - Sarova Mara Game Camp. We especially wanted to thank Duncan, Nelson, Nicholas, Ole Mule and Caroline (Chela) at the Sarova Mara Game Camp. Caroline was our private hostess who made sure we were taken care of!

In Tanzania, we spent two nights each at Serengeti National Park - Kubu Kubu Tented Lodge
and Ngorongoro - Kitela Lodge

Our trip coordinator for both Kenya and Tanzania, Caroline Silole was a life-saver! She not only kept in touch with us throughout our time, but when our flight from Nairobi to Dubai was canceled due to the Middle East unrest, she was fantastic in arranging new flights. I don't know what we would have done without her!!

Hotel Reviews
Sarova Mara Game Camp

We had a VIP tent with our own lounge access and hostess, Caroline (Chela) to make sure we were well taken care of. Our tent was located on the edge of the property, with the game reserve right outside our door. The Masai who were employed at the game camp one evening performed the jumping dance and explained the significance - how cool was that!! The food was delicious with many choices.

Authenticity & Character
These tents were glam camping at it's finest! The bed was comfortable and the room was large with a separate dressing area and large bathroom with a huge walk-in shower and separate tub area. Double sink vanity and separate toilet room.
Location
Our tent was located at the edge of the game camp, with the game reserve right outside our door (separated by an electric fence for safety).
Staff
Special call out to Duncan, Nelson, Nicholas, Ole Mule and Caroline (Chela), who helped make our stay so special.
Cleanliness & Comfort
There was a front porch where we could watch the sunset and have dinner while watching for wildlife!
Sarova Lion Hill Hotel
Nairobi

This location had cute cottages with space on the front stoop to sit and watch the sunset. Quiet and relaxing! The food was delicious and they offered vegetarian options as well as meat choices. Hotel staff was friendly and helpful, especially those in the restaurant.

Authenticity & Character
As a resort hotel, it offered a chance to highlight Kenyan art and culture.
Location
The hotel was located in the Lake Nakuru National Park so was very convenient for game drives.
Staff
Restaurant staff in particular always greeted us with a smile and warm hello. We did an early morning game drive, and the staff at dinner commented that we hadn't been there for breakfast!
Cleanliness & Comfort
The rooms were comfortable though a little small. The bed was comfortable and included mosquito netting that the staff prepared each evening for us. The bathroom was small and the second morning we didn't have hot water.
Skynest Residences by CityBlue
Nairobi

We stayed in this hotel when we first arrived in Nairobi. The room was large and included a small kitchen space. The bed was fairly comfortable and the bathroom had a nice walk-in shower with plenty of hot water and water pressure. The buffet breakfast was ok - this was our first introduction to Kenyan pastry/food, and it fell far short of our expectation. I don't recall they had yogurt or much in the way of sliced cheese and meats the first morning - I believe they added some the second morning of our stay. They did have someone cooking eggs to order. The noise level during the night from outside casino/bars was outrageous. We were on the 11th floor but it was still so loud, ear plugs/white noise machine didn't help. The loud music/DJ went from roughly 9:00 pm until 5:00 AM the next day and was repeated Sat and Sun nights. The hotel front desk said this only happened on the weekend, and they had asked the casino to lower the noise level but they were ignored. The hotel had a fairly decent restaurant where we ate dinner.

Authenticity & Character
This was a hotel for guests who were staying longer term.
Location
The location was ok, but a bit disconcerting that when you arrive at the hotel, there is a locked driveway with guards. We didn't feel safe to walk around the neighborhood.
Staff
Hotel staff was polite.
Cleanliness & Comfort
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Mar 19, 2026

Thank you so much for this, it truly means a lot. I’m really glad everything came together the way it did and that you had such a memorable experience across both Kenya and Tanzania.

John, Kaka, Jambo, and Caroline will be so happy to hear your kind words, I’ll be sure to pass them along. I’m especially pleased Caroline was able to step in and support you during the flight disruption, that kind of care on the ground is exactly what we aim for.

It was an absolute pleasure planning this with you, and I’m so grateful you chose us for such a special trip.

Karibu tena

Thailand and more
Thailand | Feb 2 - Feb 17, 2026

Cheryl
Cheryl W.
Seattle, WA | Reviewed on Mar 19, 2026
We had a wonderful time on our trip to Thailand, Cambodia and Viet Nam, arranged with the excellent help of Bella. It would truly be difficult to say which we liked best, however, Chang Mai was a highlight and we do not need to do PhuKet again, which was a place I was set on :-) I will say it was a learning experience and there are events I would hold firm on which perhaps could have been done differently. However, Bella went over each detail with us and we were in agreement on all. ... Read more

We had a wonderful time on our trip to Thailand, Cambodia and Viet Nam, arranged with the excellent help of Bella. It would truly be difficult to say which we liked best, however, Chang Mai was a highlight and we do not need to do PhuKet again, which was a place I was set on :-)

I will say it was a learning experience and there are events I would hold firm on which perhaps could have been done differently. However, Bella went over each detail with us and we were in agreement on all.

I highly recommend KimKim travel and will certainly use them again.

Hotel Reviews
Athena Cruise
Ha Long Bay

State rooms are incredibly tight. Staff incredibly friendly and accomodating. Good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique

I'm giving this a four star only because I know we came in on the eve of the New Year. We did not like the location. The lobby rugs were not vacuumed well. The rooms were spit shine clean. The bar restaurant was fun but touted a view of the city. There was not. I would not stay here again and it would receive a 3 star review in a different season.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Saem Siem Reap Hotel
Siem Reap

We liked this hotel. Very friendly staff. Good breakfast and good dinner, although the dining room is a bit institutional. Location excellent for connection with Tuk Tuk taxi and our guide for the day. Four star only because I likely would not choose it if I wanted to walk anywhere in the evenings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Oh my goodness! What a luxurious escape this was. We did nothing for our three nights here besides sit by the pool and eat a the variety of restaurants they have in the resort. The only restaurant that was a big disappointment in menu and service was the one they tout a lot which is close to the ocean and has an ocean view. Seafood options for a seafood menu were minimal. We were told no reservations were required. They clearly were. Waiters were a bit harried and unfriendly, which was very unusual for this resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buri Sriping Riverside Resort & Spa
Chiang Mai

Loved this hotel. The only thing I have to say is that it's perhaps a bit out of the city to afford walkability. The restaurant needs updating and brightening, but the food and service was very good. There is construction noise across the river which of course is loud if you are trying to relax by the pool. But, it was a favored on this trip. Employees were so nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

We really appreciated the location of this hotel. Very Clean. We do prefer a room with a dedicated shower over a tub as we never use tubs in hotels. The staff really did not have a person who spoke English well which made it a little difficult to communicate needs for restaurants, taxi service, massage places, etc. They were all very friendly. Excellent included breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Mar 19, 2026
Hi Cheryl Thank you so much for your lovely message and It really made me happy! I’m so pleasure to hear you had such a great time across Thailand, Cambodia, and Vietnam — and that Chiang Mai was a highlight!
It’s always interesting how each place feels different, and I really appreciate you sharing your honest thoughts and also your provided details review about hotels which are so valuable feedbacks to us! It was such a pleasure planning this trip with you, and I am still remember we have...
Read more

Hi Cheryl

Thank you so much for your lovely message and It really made me happy! I’m so pleasure to hear you had such a great time across Thailand, Cambodia, and Vietnam — and that Chiang Mai was a highlight!
It’s always interesting how each place feels different, and I really appreciate you sharing your honest thoughts and also your provided details review about hotels which are so valuable feedbacks to us! It was such a pleasure planning this trip with you, and I am still remember we have been keep in touch a long the trip throughout the whole process. Thank you again for your kind recommendation and it truly means a lot. I’d love to help you plan your next adventure anytime.

Warm wishes,
Bella

Most awesome trip i have done.
Chile | Feb 21 - Mar 12, 2026

Martine
Martine B.
Canada | Reviewed on Mar 18, 2026
Angel made an amazing trip for me. Everything was fine tune. I was travelling alone and during all the trip i knew they were there to help in case of problem. We chatted everyday to make sure everything was ok for the next day. I have travelled a bit since quite a few years and honestly never had such a good service.
That was a stunning team . I highly recommand them !!!
This trip was the most amazing trip i have done up till now . Thanks everyone !
Read more

Angel made an amazing trip for me. Everything was fine tune. I was travelling alone and during all the trip i knew they were there to help in case of problem. We chatted everyday to make sure everything was ok for the next day. I have travelled a bit since quite a few years and honestly never had such a good service.
That was a stunning team . I highly recommand them !!!
This trip was the most amazing trip i have done up till now . Thanks everyone !

Hotel Reviews
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas

WOW !!! Very beautiful view and the place looks incredible. lots of amenuities and very very comfy. i really did enjoy my stay there. I would highly recommand.

Authenticity & Character
Stunning place.
Location
Close to the center and just on the lake.
Staff
Cleanliness & Comfort
Just perfect
Hotel Lago Grey
Torres del Paine

AMAZING VIEW from that place but not necesseraly from your room. Very nice place with the hotel and the view from outside is outstanding. But, my room, would have need some love. Floor was broken. At that price, you expect it to be perfect. I've seen some 3 stars hotel better than that. But, once again, the view cannot be beat but at the end...it end up being expensive.

Authenticity & Character
The entry looks great, the restaurant also. But my room was just not consider as a 3 star hotel at that price.
Location
Staff
They did a great job.
Cleanliness & Comfort
Very clean but needed some reparations, They could have something amazing if someone would manage to fix things where needed.
Hotel Vendaval
Puerto Natales

Nice place but missing ascensor . Honestly these guys bringing the luggage through the stairs are doing an amazing work. Rooms are ok. Clean, comfy but with no extra. Good place to sleep. Very quiet and calm. Nice location close to lots of restaurants and store.

Authenticity & Character
Nothing to complain. But no extra there. Rooms for sleeping . Perfect for that purpose.
Location
Staff
Cleanliness & Comfort
I repeat. Kind of basic in some way but still very comfy and quiet.
Hotel Alma Sur
Punta Arenas

Very nice place. Looks very good with the woods everywhere. Feels like home. Very nice staff. Cozy, warm and very comfy.

Authenticity & Character
Looks very authentic with the wood and the furniture. Looks like a cozy place to relax.
Location
Staff
They are really helping. Restaurant is very good too.
Cleanliness & Comfort
Very clean and comfy. Fabulous place to stay.
Hotel La Casa de Don Tomás
San Pedro de Atacama

people there were awesome. The place in itself is very nice. Nice places to relax, AMAZING food. Very clean. They offer filtered water . I loved that place.

Authenticity & Character
Very respectful of environment. The place looks very amazing in the middle of the desert. loved it
Location
Staff
Cleanliness & Comfort
Kind of little house very comfy. No AC but we can still find a way to be comfy.
45 by Director
Santiago

I did love this hotel. Clean , quiet and nice place. Food at the restaurant was really good. Great service. Good location. I was really happy with this hotel. i would recommand.

Authenticity & Character
Location
Very quiet place, feels safe , restaurant very close.
Staff
They were very nice and seems happy to help when needed.
Cleanliness & Comfort
Clean, comfy, quiet. Very nice place
Activity Reviews
Torres del Paine National Park - Half Day Private Panoramic Tour
Torres del Paine National Park - Half Day Private Panoramic Tour
Chile

The most spectacular views i saw in my whole life. That was amazing !!! i highly recommand that tour.

Quality of Experience
Food
Guides, Drivers and Staff
He was awesome. Taking time that i needed to take picture and every place we stopped.
Transport
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile

Really great tour. I really enjoyed seing these glacier. Very interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Condor lookout Horse riding - Laguna Sofia & Cerro Benitez
Condor lookout Horse riding - Laguna Sofia & Cerro Benitez
Chile

Interesting. You go to a very nice view place. VERY WINDY !!! Get dress warm as it may get cold and i say that being from canada !!! You can get nice pics but we did not get to see any condor. I end up being alone on the tour. That was interesting but to me which is not a huge crazy fan of horse riding it end up being a bit too long.

Quality of Experience
Guides, Drivers and Staff
Transport
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile

Amazing !!! Really enjoyed that tour. They are so sweet :-)

Quality of Experience
Guides, Drivers and Staff
Transport
Dolphins Watching - From Punta Arenas
Dolphins Watching - From Punta Arenas
Punta Arenas

I got lucky and we saw a lot. To me that was incredible. Small boat , they provide dressing , little snack. Focus point was incredible for me. See these dolphins .

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tierra del Fuego - King Penguin
Full Day Tierra del Fuego - King Penguin
Punta Arenas

Lots of road to get there and not anything interesting while travelling. But, on my own opinion, it is worth it if you really want to get that chance to see them. I truly enjoyed the experience that was for me a once of a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

We had an incredible guide. He found a way to add some very very appropriate music to this adventure on the moon. I really enjoyed it. Stunning panorama

Quality of Experience
Guides, Drivers and Staff
Transport
Grey Glacier Round Trip Navigation
Grey Glacier Round Trip Navigation
Chile

Interesting experience. But a long walk to get to the boat. Still that was worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Very interesting but nnote that this activity start very very early in the morning and goes up to 4300 meters. Altitude may become a problem.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puma Encounter in Torres del Paine
Puma Encounter in Torres del Paine
Torres del Paine
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

loved that. Very beautiful place to see.

Quality of Experience
Food
it was nice to have a picnic.
Guides, Drivers and Staff
Transport
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Chile

STUNNING !!!!! That was incredible. Many nice pictures i really loved that tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Valparaiso & Viña del Mar - Group Tour
Full Day Valparaiso & Viña del Mar - Group Tour
Santiago

Interesting place to visit. Very touristic place. Lots of art everywhere. Interesting to know.

Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

was expecting to see something more than the moon. we saw saturn and a dead star. Not bad, but not as much as i was expecting.

Quality of Experience
Guides, Drivers and Staff
Transport
Puma Sighting Tour
Puma Sighting Tour
Chile

INCREDIBLE !!!! That was the focus point of my trip and i got lucky to see some. To me that was paradise on earth.

Quality of Experience
Guides, Drivers and Staff
They were very nice and doing their best to find them. At some point while waiting they may spend time chatting with other guides but on anyway there was no puma in sight.
Transport
Visit the Saltos del Petrohue - Todos Los Santos Lake  & Osorno Volcano
Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano
Chile

You get some nice viewing spot of the volcan Osorno. Not bad in fact just not of my own taste. You can get some nice picture on that tour.

Quality of Experience
Guides, Drivers and Staff
the guide was doing her best to make it interesting.
Transport
Full Day Tour to Chiloe  - The Island of the Legends
Full Day Tour to Chiloe - The Island of the Legends
Puerto Varas

I guess some people may like that kind of tour. personnaly, its not my interest. The tour is ok but i could have go without doing it to be honest. Lots of road and lots of nstops to artesanal places and churches. To me its not something i appreaciate but some other might i guess.

Quality of Experience
Guides, Drivers and Staff
Transport
A comfy bus
Local specialist: Angel Gutierrez

Memorable 2 week Tour of Vietnam
Vietnam | Feb 23 - Mar 8, 2026

steve
steve S.
Federal Way, WA | Reviewed on Mar 18, 2026
We have returned from an amazing 2 weeks in beautiful Vietnam. Our tour operator, long Hoang Long, delivered on every detail of the trip - and there were many! HIs responsiveness and attention to detail were incredible. There are so many ; connections / Rendez-vous's / Guides / Car connections, etc. required on a trip like this . Everything worked out perfectly. Sometimes -- you don't know how good a tour operator is until something goes wrong. The ability to recover quickly and right... Read more

We have returned from an amazing 2 weeks in beautiful Vietnam. Our tour operator, long Hoang Long, delivered on every detail of the trip - and there were many! HIs responsiveness and attention to detail were incredible. There are so many ; connections / Rendez-vous's / Guides / Car connections, etc. required on a trip like this . Everything worked out perfectly.

Sometimes -- you don't know how good a tour operator is until something goes wrong. The ability to recover quickly and right the ship is the true mark of the quality of the service. When we had minor missed connections on this trip - Long was VERY responsive and navigated the recovery quickly.

We enjoyed the day spent in Hoi An best . Seeing the craft villages by bicycle , attending an unexpected festival, and interacting with all of the very enthusiastic school kids was quite memorable. It was great having English speaking guides who could answer our myriad questions on Vietnamese ; culture, economics, tourism, politics and lifestyles.

Hotel Review
Lynnaya Urban River Resort
Siem Reap

This hotel delivers a great, calming vibe right in the heart of the city. Walking or short tuk tuk to everywhere you might want to go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
VIP Fast Track Service
VIP Fast Track Service
Vietnam
Quality of Experience
Transport
Full day Angkor sightseeing and Ta Prohm temple
Full day Angkor sightseeing and Ta Prohm temple
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Island Hoping & Snorkeling  Trip by Speed Boat
Island Hoping & Snorkeling Trip by Speed Boat
Phu Quoc

The snorkeling experience is quite disappointing. In fact -- I would suggest you stop selling this as a snorkelling experience, - there are very few fish to see. Only small fish and some nice coral. I think this area is over fished by the locals. [ See all the fishing boats at night! ] The island is kind of over touristed , - too many tourists, for the size of the beach. Kind of a hectic wave of tourists getting off boats and sharing a very tiny beach.

Quality of Experience
Food
A lot of food , but not well cooked or presented. Restaurant is fairly primitive.
Guides, Drivers and Staff
Transport
Exploring Handicraft - Tra Nhieu Village
Exploring Handicraft - Tra Nhieu Village
Hoi An

This was my favorite day and activity. Riding bikes got us closer to the people and daily lifestyles. Was great that it was not very crowded with tourists.

Quality of Experience
Food
Really enjoyed the restaurant in the rice field .
Guides, Drivers and Staff
Great guide
Cu Chi Tunnels & Half Day  City Tour
Cu Chi Tunnels & Half Day City Tour
Ho Chi Minh City
Guides, Drivers and Staff
The Driver was great. The Guide spoke very good English and was able to answer very specific questions on; Economics and Vietnamese customs. However, he has given the Tunnels tour one too many times and is bored with the experience. Kind of rushed us through with no real conversation or insights.
Transport
 Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hanoi

OUr guide needed a audio device and the guests headphones to effectively tour this crowded sight. This was not provided. He did not bring any extra insights and expected us to simply read all the panels, etc. No editorial was offered!

Quality of Experience
Guides, Drivers and Staff
More insights.
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 18, 2026
Dear Steve, First of all, I would like to sincerely thank you for taking the time to share such a detailed review of your recent trip with us. I truly regret to hear that certain aspects of your experience, particularly in Hanoi, Ho Chi Minh City, and Phu Quoc, did not fully meet your expectations. Your honest and thoughtful feedback is extremely valuable to us, and it helps us better understand where we need to improve. Please rest assured that my team and I greatly appreciate your... Read more

Dear Steve,

First of all, I would like to sincerely thank you for taking the time to share such a detailed review of your recent trip with us.

I truly regret to hear that certain aspects of your experience, particularly in Hanoi, Ho Chi Minh City, and Phu Quoc, did not fully meet your expectations. Your honest and thoughtful feedback is extremely valuable to us, and it helps us better understand where we need to improve.

Please rest assured that my team and I greatly appreciate your comments and will continue striving to enhance the quality of our services moving forward.

We sincerely hope that, overall, you still had a memorable and meaningful journey.

Wishing you all the best in your future travels and endeavors.

Best regards,
Long

Chiamg Mai and Laos
Laos | Mar 5 - Mar 17, 2026

Chuck
Chuck W.
Palo Alto, CA | Reviewed on Mar 18, 2026

My trip to Chiang Mai and Laos went exactly as planned by Doris! Someone was waiting for me as I arrived in Chiang Mai, Luang Prabang, Paske, and Vientiane. All of my guides were courteous, spoke clear English, were knowledgeable, and friendly. My drivers all drove very safely in clean, well maintained vehicles. My favorites were 1) visiting the Elephant Sanctuary outside of Chiang Mai; 2) the Plain of Jars; 3) the scenic yet bumpy drive to/from the PoJ; 4) swimming & zipline at Xangvieng; 5) the many beautiful waterfalls near Paske.

Local specialist: Doris Bui

Love love love !
Malaysia | Feb 13 - Feb 25, 2026

Lillian
Lillian P.
Newark, NJ | Reviewed on Mar 18, 2026
Long time but now is my review. Since I work also in tourism , for the trip I knew what I wanted to see and expérience for the time I had.
Loved the expérience. NICK was really fast responding while preparing the trip. Even if we are living on another continent. It was not as easy while I was on place. But the compagnies you work with are 👌.
NICK listened to my wish and needs and everything seemed possible!
Explinations of how the procedures of communication would be during the trip,...
Read more

Long time but now is my review. Since I work also in tourism , for the trip I knew what I wanted to see and expérience for the time I had.
Loved the expérience. NICK was really fast responding while preparing the trip. Even if we are living on another continent. It was not as easy while I was on place. But the compagnies you work with are 👌.
NICK listened to my wish and needs and everything seemed possible!
Explinations of how the procedures of communication would be during the trip, would have help at first. But after Singapore, communication with Jason was easy!!
Driver/guides were pro!! We loved Joseph!!! And Vincent! Expérience shows 😊
Our drive from Singapore to Malaisia was long...the driver didnt realy speak english.
Very good driver but since the trip is 4h if we could have a conversation with him would have made it perfect.
A few things promise were not done. Exemple: meal at our last tour in Langkawe..
For us it's ok. But usuly not for the clients. That woul'int pass. Promise less and give more is a winner.
Thank you for everything and we will highly recommand your business!

Local specialist: Nick Jansen

Great trip
Morocco | Mar 6 - Mar 11, 2026

J
Julia F.
Newark, NJ | Reviewed on Mar 18, 2026
Rachid our driver made our trip easy and enjoyable. He was able to get hard to find items and was available for us day & night. He was always cheerful, friendly & eager to help. I can’t praise him enough. The trip was just wonderful! Thanks for all your help. Read more

Rachid our driver made our trip easy and enjoyable. He was able to get hard to find items and was available for us day & night. He was always cheerful, friendly & eager to help. I can’t praise him enough.

The trip was just wonderful! Thanks for all your help.

Hotel Reviews
Mandarin Oriental Marrakech
Marrakech

Gorgeous hotel but to me it lacked the character of smaller hotels in Marrakesh.

Authenticity & Character
Location
Far from the heart of the city.
Staff
Cleanliness & Comfort
Gorgeous and spacious accommodations. The height of luxury.
The White Camel Lodge
Agafay, Marrakech

Could not be better. The views/location were actually spiritually uplifting. A unique and luxurious experience. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tamadot
Asni

Possibly the best hotel I’ve ever stayed in. Absolutely stunning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

Stunning hotel in the heard of the Medina. Lovely staff, beautiful surroundings & room.

Authenticity & Character
Location
In the heart of the Medina
Staff
Cleanliness & Comfort
Local specialist: Imane Ouriche

Great family itinerary for Marrakech!
Morocco | Mar 15 - Mar 17, 2026

H
Helen M.
Atlanta, GA | Reviewed on Mar 18, 2026
Majid was a dream to work with. He created an amazing itinerary for our trip to Marrakech. Ask for our tour guide, Hamid! He was the best for our family and 3 kids. Gave us great history and background but not too much to overwhelm the kids :) The driver (also named Hamid) was phenomenally kind and also drove us to Essaouira. I only wish I had found Majid sooner and had not spent so much time on my own trying to piece together an itinerary! The only part I would recommend that families skip... Read more

Majid was a dream to work with. He created an amazing itinerary for our trip to Marrakech. Ask for our tour guide, Hamid! He was the best for our family and 3 kids. Gave us great history and background but not too much to overwhelm the kids :) The driver (also named Hamid) was phenomenally kind and also drove us to Essaouira. I only wish I had found Majid sooner and had not spent so much time on my own trying to piece together an itinerary! The only part I would recommend that families skip is the camel tour and Agafay desert dinner because it was crowded with tour groups. There is more in Marrakech that I would have liked to see instead.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 19, 2026
Hello Helen,
Thank you so much for this wonderful review. It truly means the world to us! We are so happy to hear that you and your family had such a memorable time in Marrakech and Essaouira.
It is always a joy to work with families, and I will make sure to pass along your kind words to both Hamids ;our guide and our driver. They are genuinely passionate about what they do, and knowing that they made such a positive impression on you and your three children is the best feedback we could ask...
Read more

Hello Helen,
Thank you so much for this wonderful review. It truly means the world to us! We are so happy to hear that you and your family had such a memorable time in Marrakech and Essaouira.
It is always a joy to work with families, and I will make sure to pass along your kind words to both Hamids ;our guide and our driver. They are genuinely passionate about what they do, and knowing that they made such a positive impression on you and your three children is the best feedback we could ask for.
I hope to welcome you back to Morocco again soon, and please do not hesitate to reach out when you are ready to plan your next adventure.
Best,
Majid

If you are planning a trip to New Zealand, then KimKim Travel is your best bet for advice!
New Zealand | Mar 2 - Mar 17, 2026

Diane
Diane D.
Denver, CO | Reviewed on Mar 18, 2026
This was my first trip internationally for my husband and I( age 73) in more than a decade. I had never planned a trip like this ever before. I chose KimKim Travel because of the way they interacted with me. So many details I had no clue about. The agent named Monika was so kind and knowledgeable in the way she presented everything in a digital world. It made it so easy to navigate. All of the suggestions she made were spot on, and the accommodations were perfect for us. The activities she... Read more

This was my first trip internationally for my husband and I( age 73) in more than a decade. I had never planned a trip like this ever before. I chose KimKim Travel because of the way they interacted with me. So many details I had no clue about. The agent named Monika was so kind and knowledgeable in the way she presented everything in a digital world. It made it so easy to navigate. All of the suggestions she made were spot on, and the accommodations were perfect for us. The activities she suggested made it very memorable for us. We loved every aspect of it and met people along the way who enhanced our journey. We will definitely come back and we already have learned where we would want to explore on a second trip to New Zealand. Monika kept in touch with us and that was very comforting in a Country we had no knowledge of. The car rental, hotels, excursions, and plane tickets were thoroughly explained so we could navigate the instructions easily. Even so, we laughed at our silly mistakes, like driving around a round-a-bout three times until we got the correct directions. The Glow Worm hike in the dark was exhilarating. Relaxing at the Polynesian Spa in Rotorua was awesome. ÑEw Zealand people are so kind, helpful, and friendly. Thank you for being our guide!

Hotel Reviews
Museum Apartment Hotel
Wellington

One of my favorite hotels. You do have to pay for parking, but we walked everywhere. Close to the museum, wharf( where everyone gathers and hangs out). Easily walk to restaurants and shops.

Authenticity & Character
The various pieces of art are worth a look and gaze
Location
Staff
Always helpful to answer our questions
Cleanliness & Comfort
The kitchenette was well stocked with fridge, cooktop, oven, dishwasher, and washer dryer.
The White Swan
Wairarapa

Very small boutique hotel. The room was spacious and lovely. We slept like logs in the amazing soft bed. The restaurant is great. Most of the staff were amazing.

Authenticity & Character
It’s quirky yet elegant.
Location
Quaint village with nice shops and restaurants
Staff
Cleanliness & Comfort
The Crown Hotel
Napier - Ahuriri

Very modern hotel with gorgeous views. Kitchen is so helpful. Bed is ultra comfortable. Love the jetted tub.

Authenticity & Character
Cool design, easy parking, good location
Location
On the water, walk to coffee and restaurants.
Staff
Michelle and Michelle were both so friendly and helpful!
Cleanliness & Comfort
Regal Palms Resort
Rotorua

In the heart of Rotorua. A great place to relax after a hike. The place has a coin operated laundry as well. Essential for the minimalist traveler. Absolutely loved the heated tile floor in the bathroom! Crisp white sheets, heavy cotton towels, and a kitchenette. We could stay for a week.

Authenticity & Character
Location
Staff
So friendly and helpful!
Cleanliness & Comfort
Waitakere Resort
Waiatarua, Auckland

Like being in a European lodge. Comfy, quiet, luxurious room

Authenticity & Character
Quiet, cozy, friendly for all. You want to walk around in your socks
Location
Overlooks Auckland hills and woods
Staff
Cleanliness & Comfort
Kingsgate Hotel Autolodge Paihia
Paihia

The room was modern, the sheets crisp, white, and smooth. The bath accommodations were lovely. You can walk right out the door and get to shopping, ferries, or restaurants easily.

Authenticity & Character
Location
Right in the heart of Paihia. Easy to navigate around every day
Staff
Very helpful
Cleanliness & Comfort
Lovely beds, sheets, bathroom
Auckland City Hotel
Auckland

The accommodations were very nice. We ate in the restaurant and got coffee from the barista every morning. The location in the heart of the city made it easy to walk to restaurants, shops, and the ferry. A great place to retire every night.

Authenticity & Character
Small, boutique hotel with friendly employees.
Location
In the future, I would spend more money and stay down on the wharf. You have to walk several blocks to get to shopping and restaurants.
Staff
Always willing to answer questions or make a phone call, or recommend restaurants
Cleanliness & Comfort
Very comfortable bed
Activity Reviews
Gannet Safaris
Gannet Safaris
New Zealand

Spectacular views of gannet colonies. I was amazed.

Quality of Experience
Guides, Drivers and Staff
Very know, edgeable and friendly guide
Transport
Glowworm Tour Nocturnal Adventure
Glowworm Tour Nocturnal Adventure
Rotorua

I had no idea what to expect. Our guide, Stephen was so knowledgeable and took care with guiding us in the dark. He took all the pictures and sent them to us the next day. Such an awesome experience in the wilds of New Zealand.

Quality of Experience
Guides, Drivers and Staff
Stephen was prompt in picking us up at our hotel. His knowledge of the area is invaluable.
Transport
Comfortable van ride.
Te Puia  - Thermal valley guided experience with Haka performance and Hangi lunch
Te Puia - Thermal valley guided experience with Haka performance and Hangi lunch
New Zealand

This facility was a great place to learn about Aotearoa and its peoples. The luncheon was good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Polynesian Spa
Polynesian Spa
Rotorua

Soak in the hot pools, see the views of the surrounding hills

Quality of Experience
Guides, Drivers and Staff
Waitangi Treaty Grounds
Waitangi Treaty Grounds
New Zealand

We enjoyed the tour and performance. The dinner was so good and we met some great travelers from around the world d the world. Learning about Maori customs made my trip more memorable.

Quality of Experience
Maori people
Guides, Drivers and Staff
Always so friendly
Transfer from accommodation to car rental depot (Corporate Cabs)
Transfer from accommodation to car rental depot (Corporate Cabs)
New Zealand

Driver was on time, friendly, and got us to where we needed to be.

Quality of Experience
Guides, Drivers and Staff
Transport
Auckland Highlights Tours – Half Day
Auckland Highlights Tours – Half Day
Auckland

Our guide and driver, Donna was a friendly knowledgeable Māori woman. We enjoyed her talks and the places she took us to. We still say the coffee shop and chocolate shop she stopped at in Devenport was the best!

Quality of Experience
Guides, Drivers and Staff
Guide, Donna was so great and knowledgeable
Transport
Comfortable van to ride in.
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 19, 2026

Thank you so much for your lovely message, Diane! I’m thrilled that your trip was such a memorable experience. It’s wonderful to hear that the accommodations, activities, and connections you made along the way brought you so much joy. It was a pleasure helping you navigate New Zealand.

Take care and happy travels! Warm regards, Monika

Excellent VN planning to sapa
Vietnam | Mar 8 - Mar 10, 2026

J
James B.
Chicago, IL | Reviewed on Mar 18, 2026
Trang our local specialist was super responsive and catered our trip for group of 6 including a 9 and 11 year old children. I think the planning advice was good. She was helpful too when I had questions about Hanoi hotels and logistics. She advised printing out VN visa which was helpful. We did see an eco village at the sapa mountainside during our trip which I think we would have preferred to stay at because it really captures sapa well. We spent 2 night and 3 days in sapa coming from Hanoi.... Read more

Trang our local specialist was super responsive and catered our trip for group of 6 including a 9 and 11 year old children. I think the planning advice was good. She was helpful too when I had questions about Hanoi hotels and logistics. She advised printing out VN visa which was helpful. We did see an eco village at the sapa mountainside during our trip which I think we would have preferred to stay at because it really captures sapa well. We spent 2 night and 3 days in sapa coming from Hanoi. It was cool that we could hire a tour guide and a private limo van the entire time. The “limo” van unfortunately wasn’t very comfortable and felt like a pickup truck. We had been in other limo vans in Vietnam and unluckily we got a real beat up one. The ride to sapa was rough. Happy we made it safely though. The tour guide was nice but didn’t demonstrate much knowledge of sapa. He had only guided for 6 months.

Overall I would use kimkim travel again but maybe stay at an ecolodge and figure out how to get a better limo van and more knowledgeable tour guide but sometimes it’s hit or miss.

Hotel Review
Pistachio Hotel Sapa

Bfast was amazing. Prob the best we had in Vietnam. Beds comfortable and very spacious rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hanoi - Transfer to Sapa (Private Limousine)
Hanoi - Transfer to Sapa (Private Limousine)
Vietnam

Car was very uncomfortable. Felt like a pickup truck. We had other limo vans that were very comfortable in VN, just not this one. Driver was rough. Lots of sudden stops

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2026
Hi James, Thank you so much for your detailed and thoughtful feedback. I truly appreciate you taking the time to share your experience. I’m very glad to hear that you were happy with the planning process and that I could support you and your family throughout the trip. It means a lot to know that you found the advice and assistance helpful. At the same time, I am genuinely sorry to learn that some aspects of your experience in Sapa did not meet expectations—particularly the condition of... Read more

Hi James,

Thank you so much for your detailed and thoughtful feedback. I truly appreciate you taking the time to share your experience.

I’m very glad to hear that you were happy with the planning process and that I could support you and your family throughout the trip. It means a lot to know that you found the advice and assistance helpful.

At the same time, I am genuinely sorry to learn that some aspects of your experience in Sapa did not meet expectations—particularly the condition of the limousine van and the level of experience of the guide. This is certainly not the standard we aim to provide, and I completely understand how this may have affected your overall experience. Please rest assured that I will follow up with our local partners to review and improve these services moving forward.

I also truly appreciate your suggestion regarding staying at an ecolodge in Sapa. That is a wonderful point, and I will absolutely take this into consideration for future recommendations to better match our guests’ expectations.

Thank you again for your kind words as well as your constructive feedback—it is incredibly valuable in helping us improve. I hope we will have another opportunity to assist you and your family with an even better experience in the future. 😊

Warm regards,
Trang

This was an amazing trip!
Morocco | Feb 12 - Feb 18, 2026

Lois
Lois B.
Portland, OR | Reviewed on Mar 18, 2026
I can’t emphasize enough what an amazing trip I had to Morocco thanks to Sharon, Omar & the others I met during this week long trip through the Atlas Mountains, Sahara Desert, and into Fez. The rich mix of experiences was made possible because of their knowledge of the country. As always it’s the people who make a trip special, and I met some amazing people. I highly recommend this trip!
I chose to do this solo with a guide because of health issues. I couldn’t believe how reasonably priced...
Read more

I can’t emphasize enough what an amazing trip I had to Morocco thanks to Sharon, Omar & the others I met during this week long trip through the Atlas Mountains, Sahara Desert, and into Fez. The rich mix of experiences was made possible because of their knowledge of the country. As always it’s the people who make a trip special, and I met some amazing people. I highly recommend this trip!
I chose to do this solo with a guide because of health issues. I couldn’t believe how reasonably priced it was to do it this way. It allowed my guide to tailor the trip to my interests and abilities. And in the end I felt like I had made friends along the way.

Hotel Reviews
Riad Farouzi Fes
Fes

This Riad was a great place. Breakfast was lavish. But it was the nice staff that really made the stay memorable. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

An experience of a lifetime! Reached it by camel ride. Watched the stars come out over the desert. Top-notch food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Roseville
Kalaat M'Gouna

The room was wonderful, but the best part was the kind staff. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Marrakech to Dades Valley via Ait Ben Haddou
Morocco

My tour guide was exceptionally knowledgeable both of the region and of the country. His kindness really made the trip for me.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian

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