Kimkim Trip Reviews

4.8
Based on 19,598 ratings
Read 19,598 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had an amazing time traveling through Roma...
Romania | Mar 14 - Mar 18, 2026

S
Sandy K.
Rochester, MN | Reviewed on Mar 21, 2026

We had an amazing time traveling through Romania. Florin was always very responsive while planning the trip. He created a wonderful itinerary and then was also our guide. He was incredibly knowledgeable and very accommodating. Everything went as expected and I feel like we made a new friend.

Local specialist: Florin Preda

I wish that I could give more than 5 stars
Italy | Mar 14 - Mar 20, 2026

J
Jeremiah D.
Dallas, TX | Reviewed on Mar 21, 2026
I wish that I could give more than 5 stars for Giulia and her team. I received more than I paid for due to Giulia's constant messages on ideas that she had and places to go. She always had an insight to where we were and was very involved before and during the trip. When I was lost on a custom or courtesy, she gently and easily readdressed it all without me having to wait a long time.
I highly recommend anyone use this team and I will be referring friends and family to Giulia as it comes...
Read more

I wish that I could give more than 5 stars for Giulia and her team. I received more than I paid for due to Giulia's constant messages on ideas that she had and places to go. She always had an insight to where we were and was very involved before and during the trip. When I was lost on a custom or courtesy, she gently and easily readdressed it all without me having to wait a long time.
I highly recommend anyone use this team and I will be referring friends and family to Giulia as it comes up. Thank you for helping make my wife's birthday trip an unforgettable experience.

Jay and Lys

Activity Reviews
Winery visit with wine tasting and cooking class
Winery visit with wine tasting and cooking class
Italy

Our day started and ended with a great driver, Stefano, who was knowledgable about the area and had a clean and beautiful van to take us around. Seriously, great driver. He was technically supposed to have dropped us off but just HAD to take us to a very romantic must see spot before we left, Piazzale Michelangelo. This was NOT on the itinerary and he made it happen. The winery was incredible and the staff were amazing. We ended up ordering a bunch of stuff, since we liked it so much!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome

Our guide was kind and cared about what we wanted to see, skipping things that she knew we didn't want to do, which gave us more time to see and do the things we really wanted to. As a lover of history, she was able to give us the down and dirty of everything Rome, since she is a born and raised Roman. She was amazing. I highly recommend Maria, our guide as the go to professional for anyone visiting Rome.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Carucci

High Adventure Family Vacation
Costa Rica | Mar 13 - Mar 19, 2026

Stephanie
Stephanie R.
Miami, FL | Reviewed on Mar 21, 2026
Olman at KimKim did an excellent job in planning our family spring break to Costa Rica. When we were landing extra early and due to preferences, he reversed the itinerary happily and with no issues. Selvatura Park with hanging bridges, zip line and the tarzan swing was a blast. Such a great choice for us! Two day white water rafting with an overnight on the river side was amazing! We did so much to mention but had a wonderful trip and it was so well planned by Olman at KimKim. ... Read more

Olman at KimKim did an excellent job in planning our family spring break to Costa Rica. When we were landing extra early and due to preferences, he reversed the itinerary happily and with no issues. Selvatura Park with hanging bridges, zip line and the tarzan swing was a blast. Such a great choice for us! Two day white water rafting with an overnight on the river side was amazing! We did so much to mention but had a wonderful trip and it was so well planned by Olman at KimKim. I have tried to plan my own vacation and uncertainty and procrastination led me to not
completing. Will use KimKim for all our future trips! Already thinking about Portugal for Spring Break 2027. Definitely leaving to the experts to plan all my future travel!

Hotel Reviews
Hilton Garden Inn, La Sabana
San José

Nice hotel but only gave us two bath towels when booked for three people. Could not get anyone to answer the phone for an extra towel. Gym was really good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacuare River Lodge
Bajo Tigre

Loved the complete disconnection. This is camping … no electricity, no wifi and no hot water which was all good but wish we knew this in advance to set our expectations. Best sleep listening to the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Excellent gym - comfortable beds / room and the breakfast was amazing. Very large hotel campus on steep mountain so you cannot get around unless you order a shuttle. It is open air - open windows as it’s very cool in Monteverde. Due to that you do hear other guests as they walk in the hall … Really enjoyed but it was a bit too big of a hotel campus for me.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were really nice and spacious bathrooms.
Activity Reviews
Day 1 Rafting Trip on Rio Pacuare - Pacuare River Lodge
Day 1 Rafting Trip on Rio Pacuare - Pacuare River Lodge
Costa Rica

Amazing experience and our guides were amazing cooks…. best food we ate during our vacation

Quality of Experience
Food
Best food we had during our week trip
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero

Mathilde planned a wonderful trip for our fam...
Germany | Mar 13 - Mar 20, 2026

Christina
Christina R.
Wellesley Hills, MA | Reviewed on Mar 21, 2026
Mathilde planned a wonderful trip for our family. The variety of tours was perfect. We especially liked our food tour in Munich as it wasn’t just focused on Bavarian food, but also other international flavors which have been adopted into the culture. The hotels were in perfect locations for walking to all the important sites. There really isn’t anything she could have done to improve our experience. Thank you. I do have one suggestion for KimKim though. I would wait a few days... Read more

Mathilde planned a wonderful trip for our family. The variety of tours was perfect. We especially liked our food tour in Munich as it wasn’t just focused on Bavarian food, but also other international flavors which have been adopted into the culture.

The hotels were in perfect locations for walking to all the important sites.

There really isn’t anything she could have done to improve our experience. Thank you.

I do have one suggestion for KimKim though. I would wait a few days after our trip to ask for a review, as sending the email while still on vacation spoils the last day. We are not done yet. Thank you.

Best,
Christina

Activity Reviews
More Than Viktualienmarkt Food Tour
More Than Viktualienmarkt Food Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein and Linderhof Premium Tour
Neuschwanstein and Linderhof Premium Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Myths & Legends Munich walking tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Apple Strudel & Cookies cooking class incl. Lunch
Apple Strudel & Cookies cooking class incl. Lunch
Salzburg
Quality of Experience
Guides, Drivers and Staff
Transport
Salzburg Introduction
Salzburg Introduction
Salzburg
Quality of Experience
Guides, Drivers and Staff
Transport
Nuremberg Medieval Old Town Walking Tour
Nuremberg Medieval Old Town Walking Tour
Nuremberg
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde D.

Our driver Mohammed was excellent. Also our g...
Morocco | Mar 7 - Mar 14, 2026

B
Bagisa M.
Ashburn, VA | Reviewed on Mar 21, 2026
Our driver Mohammed was excellent. Also our guide Kamal in Fes, Ibrahim in our ATV tour and shahid in Marrakesh were very good also. Most memorable event was spending night in desert. Read more

Our driver Mohammed was excellent. Also our guide Kamal in Fes, Ibrahim in our ATV tour and shahid in Marrakesh were very good also. Most memorable event was spending night in desert.

Hotel Reviews
2Ciels Boutique Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Perle du Dadès
Boumalne
Location
No
Staff
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes

The hotel is excellent. Specially the bed and the furniture take you back to old times.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour Marrakech with a private guide
Tour Marrakech with a private guide
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Boumalne Dades to Marrakech, via Ouarzazate and Ait BenHaddou
Boumalne Dades to Marrakech, via Ouarzazate and Ait BenHaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Erg Chebbi Dunes to Boumalne Dades
Erg Chebbi Dunes to Boumalne Dades
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
SUV excursion in the Sahara
SUV excursion in the Sahara
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
ATV / Dune Buggy Adventure in the Sahara Desert
ATV / Dune Buggy Adventure in the Sahara Desert
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga Oasis and Family Lunch
Merzouga Oasis and Family Lunch
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
From Fes to Merzouga via the Atlas Mountains (Ifrane, Azrou and Zaida)
From Fes to Merzouga via the Atlas Mountains (Ifrane, Azrou and Zaida)
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
En Route stop at Volubilis
En Route stop at Volubilis
Morocco
Quality of Experience
Transport
Local specialist: Megan Lower

Vietnam adventure
Vietnam | Mar 5 - Mar 14, 2026

Jim
Jim B.
Australia | Reviewed on Mar 21, 2026
Our trip was fantastic with exceptional hotels and terror guides. Lucy was always available to answer our questions and solve any issues we had although to be fair everything was fairly seemless. I would recommend KimKim without reservation. Thank you Lucy. Read more

Our trip was fantastic with exceptional hotels and terror guides. Lucy was always available to answer our questions and solve any issues we had although to be fair everything was fairly seemless. I would recommend KimKim without reservation. Thank you Lucy.

Hotel Reviews
Silverland Yen Hotel
Ho Chi Minh City

Terrific breakfast and very helpful staff. Very comfortable beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dora Cruise

Terrific food and lovely staff. Comfortable bed and excellent amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LÉMAN Old Quarter
Hanoi

Fantastic location, friendly staff, delicious breakfast and OMG the bidet toilets were awesome. No kidding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucy Do

Thank you for another GREAT adventure!
Galapagos Islands | Feb 28 - Mar 13, 2026

B
Brooke C.
Morristown, NJ | Reviewed on Mar 20, 2026

Our guides (Sebastian & Edwin) were absolute ROCKSTARS! We are so grateful for the time that they spent with us. Tamer, once again, helped to create and organize another spectacular experience in Ecuador & The Galápagos Islands. Thank you!

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Mar 20, 2026

Dear Brooke! Thank you so much for your kind words and positive feedback. It warms my heart to know again that this trip was a success and that you and the group have had a great time. Shoutout indeed to Sebastian and Edwin, I'll make sure to share your comments with them.
Looking forward to planning future amazing trips for the beloved students of Forman School!
Best,
Tamer

This was a great trip which we had planned fo...
Costa Rica | Feb 19 - Mar 7, 2026

Ros
Ros B.
Portland, OR | Reviewed on Mar 20, 2026
This was a great trip which we had planned for ages as a bucket list item. We wanted to concentrate on birds and the trip that KimKim planned (Yuliana) met all our wishlist items. We were happy to let Yuliana plan the route and do all the heavy lifting on the hotel bookings, car rental and many guided walks. We added a couple of our own once we knew a bit more about where we were and had familiarised ourselves with the various areas we travelled to.
We covered a lot of ground in 17 days and...
Read more

This was a great trip which we had planned for ages as a bucket list item. We wanted to concentrate on birds and the trip that KimKim planned (Yuliana) met all our wishlist items. We were happy to let Yuliana plan the route and do all the heavy lifting on the hotel bookings, car rental and many guided walks. We added a couple of our own once we knew a bit more about where we were and had familiarised ourselves with the various areas we travelled to.
We covered a lot of ground in 17 days and experienced a variety of climates, scenery and birdlife. It was great - Costa Rica is an easy country to get around, the people are friendly and the birds of course are amazing.
One thing to note is that hotel rooms do not have kettles (some had a coffee machine, others had nothing at all) so a travelling kettle is a good idea. Best guides: Christian at La Selva; Kendall at Curi Cancha and Dylan at Manual Antonio. Their knowledge is amazing. We loved it all.

Hotel Reviews
Dreams Lodge Monteverde
Santa Elena

It's a basic B&B

Authenticity & Character
Location
Staff
Cleanliness & Comfort
We had cold water shower
The Falls at Manuel Antonio
Manuel Antonio

We enjoyed staying here the room was lovely

Authenticity & Character
Location
Staff
Very nice staff
Cleanliness & Comfort
Heliconias Nature Inn
Peñas Blancas

Sorry but this was not our favourite. Room was dark, few powerpoints, no bedside lights, WC horrible. There were nicer rooms but ours was not one. Restaurant overpriced and bad food. Also it's too far from La Fortuna

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José

Good for first night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Natural Caño Negro Lodge

we really enjoyed this hotel, lovely surroundings, friendly staff, good restaurant and bar, nice big room and shower in a natural and exotic setting.

Authenticity & Character
Location
Have to drive along a bumpy dirt road to get here
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

This was not a 'birdwatching' tour but was OK. Our fellow guests were a strange lot and not very friendly. But we did see a quetzal so that was cool. It was quite crowded.

Quality of Experience
Guides, Drivers and Staff
Early Birdwatching Tour at Curi-Cancha Reserve
Early Birdwatching Tour at Curi-Cancha Reserve
Monteverde

One of the best trips - Kendall was amazing. Took us outside the reserve to see toucanets - brilliant. Lots of people but we saw lots of things thanks to him. He would have liked to start earlier and I think it would be good if he could have contacted us directly.

Quality of Experience
Kendall
Guides, Drivers and Staff
Guided Nature Walk at Danaus Ecological Park
Guided Nature Walk at Danaus Ecological Park
Arenal/La Fortuna

This was OK , butterfly enclosure a highlight. Not many birds

Quality of Experience
Guides, Drivers and Staff
Carlos friendly and helpful
Birdwatching at Arenal Mundo Aventura Natural Park
Birdwatching at Arenal Mundo Aventura Natural Park
Arenal/La Fortuna

This was good after a rather scary drive to the park in the dark. Ronald very knowledgeable and pleasant. Nice selection of birds and good breakfast afterwards - appreciated after missing breakfast at the hotel

Quality of Experience
Guides, Drivers and Staff
Caño Negro Wildlife Refuge Bird Watching Tour
Caño Negro Wildlife Refuge Bird Watching Tour
Caño Negro

This was good and we saw loads. Minor problem was others on the boat had no binoculars so it slowed everything down. 2 good guides and nice lunch afterwards.

Quality of Experience
Guides, Drivers and Staff
Birdwatching Tour at Boca Tapada
Birdwatching Tour at Boca Tapada
Boca Tapada

Good guide for early morning walk after downpour Christian 2. Best part about BT was the feeders which brought loads of birds

Quality of Experience
Guides, Drivers and Staff
Birdwatching Tour at La Selva Biological Station
Birdwatching Tour at La Selva Biological Station
Sarapiquí

Our first bird tour, very good. Loads of birds. Christian very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Night Walk at Tirimbina Rainforest Center
Night Walk at Tirimbina Rainforest Center
Sarapiquí

The link sent us to the wrong place; we eventually got there but it was pouring with rain. The bridge was very scary

Quality of Experience
Guides, Drivers and Staff
She knew her stuff
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 20, 2026
Hola Ros, Thank you so much for this wonderful review, it truly means a lot to me. I am so happy to hear that your trip lived up to such a special bucket list experience and that it matched your passion for birding so well. It was a pleasure helping you plan this journey, and I am glad you felt comfortable letting me take care of the details while still having the flexibility to add your own experiences along the way. It sounds like you made the most of every moment and really embraced the... Read more

Hola Ros,

Thank you so much for this wonderful review, it truly means a lot to me. I am so happy to hear that your trip lived up to such a special bucket list experience and that it matched your passion for birding so well.

It was a pleasure helping you plan this journey, and I am glad you felt comfortable letting me take care of the details while still having the flexibility to add your own experiences along the way. It sounds like you made the most of every moment and really embraced the diversity of what Costa Rica has to offer.

I love that you highlighted the variety of regions, climates, and birdlife you experienced, that is exactly what makes traveling here so unique. And thank you as well for the helpful tip about kettles, that is a great insight for future travelers.

It is also so nice to hear your feedback about the guides. I will be sure to pass along your kind words to them, they will be thrilled.

Thank you again for trusting me with such an important trip. I am so glad you loved it, and I hope Costa Rica stays with you for a long time.

Pura Vida!
Yuliana

New Zealand South Island - Wonderfull!
New Zealand | Mar 1 - Mar 15, 2026

Brent
Brent G.
Salem, OR | Reviewed on Mar 20, 2026
We had a great time. The highlight had to be the overnight boat trip on Doubtful Sound. The crew and other guests (only 8 others) were great but the waterfalls and mountains were outstanding. Our first day was rainy with low clouds - a very moody effect. The second day was clear with great views and still water. The landscape on the South island of New Zealand is amazing. We traveled from the west side to the east side and enjoyed it all. KimKim and Monica, did a great job of providing a... Read more

We had a great time. The highlight had to be the overnight boat trip on Doubtful Sound. The crew and other guests (only 8 others) were great but the waterfalls and mountains were outstanding. Our first day was rainy with low clouds - a very moody effect. The second day was clear with great views and still water.

The landscape on the South island of New Zealand is amazing. We traveled from the west side to the east side and enjoyed it all. KimKim and Monica, did a great job of providing a well paced itinerary with a ton of variety. All the details were taken care of and we still had flexibility to go at our own speed.

Driving on the left was easier that we anticipated. Traffic was light and other drivers were relaxed. We put on approx 1700 km/1000 miles and it worked out great. Don't let the "wrong" side stop you from driving.

We really like the process of fine tuning the itinerary with a local travel agent before the trip even started. Monica was wonderful. We did not need it but, it was nice to feel supported if we had any issues while on the trip. This is our third KimKim trip (Norway and Nepal) and it has worked out well each time.

Hotel Reviews
Doubtful Sound Overnight Cruise - Southern Secret

The best experience of our trip.

Authenticity & Character
Location
Staff
both were outstanding
Cleanliness & Comfort
The Mayfair
Christchurch

Great room, very modern and comfortable. Good location. Walking distance from the Botanical Gardens.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skyline Gondola transport
Skyline Gondola transport
Queenstown (NZ)

ok, not much room to walk around at the top.

Quality of Experience
Doubtful Sound Overnight Cruise - small group onboard Southern Secret (Fiordland Cruises)
Doubtful Sound Overnight Cruise - small group onboard Southern Secret (Fiordland Cruises)
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Christchurch to {{end_location}} (Scenic Train) TranzAlpine , standard class fare
Christchurch to {{end_location}} (Scenic Train) TranzAlpine , standard class fare
New Zealand
Local specialist: Monika Vinsova

Introduction to Iceland with Adam at KimKim as our private concierge!
Iceland | Jan 31 - Feb 7, 2026

Glenn
Glenn S.
| Reviewed on Mar 20, 2026
Wow, where do I begin! Reached out to KimKim a few months before our planned trip to Iceland planned for early February. Adam was assigned as our personal concierge during the planning process and we couldn't have asked for a better, more informative guide to things to do in Iceland! All of the accommodations, excursions, etc mentioned below were set up by Adam and they were perfect. Basically the process is you give your concierge an idea of rough dates you will be in Iceland,... Read more

Wow, where do I begin!

Reached out to KimKim a few months before our planned trip to Iceland planned for early February.

Adam was assigned as our personal concierge during the planning process and we couldn't have asked for a better, more informative guide to things to do in Iceland! All of the accommodations, excursions, etc mentioned below were set up by Adam and they were perfect.

Basically the process is you give your concierge an idea of rough dates you will be in Iceland, things you want to do or see, and a rough budget and they start the process of giving you choices so you can fine tune your itinerary to fit your needs. I am usually the travel planner but was really nice having someone take the reigns.

We only had 6 days so stayed in the South. We stayed in 3 primary locations -- Blue Lagoon, Vik, and Reykjavik.

Blue Lagoon -- Blue Lagoon is only about 20 minutes from the airport so a great place to go after the long flight from the US. We splurged and stayed 2 nights at the Retreat at the Blue Lagoon and it was worth it! Felt like being in a spa environment 24 hours a day. Literally walk around all day in your fluffy robe, take dips in a private area of the lagoon an much as you like, get spa treatments included in the stay (do The Ritual!), got an in-water massage, and ate at the onsite restaurants including Michelin Star restaurant Moss where I proposed to my girlfriend our last night there (luckily she said yes :-)) Wonderful place to relax and get used to the new time zone while enjoying one of Iceland's iconic thermal pools. True luxury experience.

Vik -- We had rented a nice little 4 wheel drive SUV set up through Adam and so set out to Vik on the most southern tip of Iceland as a jumping off point for some excursions in the area. Adam had sent along driving directions in google maps that included stops along the way to see waterfalls, museums, and other sites along the route which was very convenient -- so nice to be able to come and go and not be just one a 30 or 40 getting on and off the tour bus which we saw plenty of. Weather was actually really nice so road conditions were superb luckily. Stayed at Black Beach Suites just outside of Vik and it was really great, onsite bar and restaurant so we could wind down each day with a drink or two. We actually included Vik on our itinerary to get away from light pollution to see the Northern Lights but unfortunately it was cloudy the whole time we were there (apparently Vik is the rainiest spot in Iceland!) so saw none there. We went on 2 excursions while in Vik -- Ice Cave Tour and Snowmobile on the glacier. Both were freaking awesome, would recommend them to anyone wanting to get out and about in the Vik area.

Reykjavik -- After Vik we drove back to Reykjavik, this time on a little bit different course which included more places to stop and see the sites. Stayed at Hotel Borg which was centrally located to everything. Walked around and saw the sites including the famous church and road leading to it, finally saw the Northern Lights right from the harbor in Reykjavik so get to check that off the bucket list. Drove over to the Sky Lagoon on our last day to get one last thermal pool fix which was nice. Great way to calm down before flying back home.

Overall I cannot recommend Iceland and KimKim enough, especially our concierge Adam! He was in contact beforehand, helping us set up our packed itinerary so we got to see the maximum amount in our short time there and was available while we were there for the few things that came up (also, if your concierge is not available due to days off or hours they will put you in touch with others if needed). Just a great experience, will use KimKim on my next trip to Iceland or other places they can help and recommend them to anyone interested!

Hotel Reviews
Hótel Borg by Keahotels
Reykjavík

Nice location, walking distance to restaurants and sites in Reykjavik. Room itself was small and nothing special but clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Black Beach Suites
Vik I Myrdal

Very nice location close to Vik. Used as a jumping off point for excursions in the area, loved the onsite bar and restaurant and proximity to Black Beach. Room was very large which was nice as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Retreat at Blue Lagoon Iceland
Grindavik

First Class Luxury!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Warszawski

The trip was greAt. THANK YOU
Costa Rica | Mar 12 - Mar 19, 2026

L
Linda L.
Newark, NJ | Reviewed on Mar 20, 2026
The trip was greAT. THANK YOU AGAIN FOR HELPING US PLAN IT AND FOR BEING ACCOMODATING WITH OUR CHANGE REQUESTS.
May I make a few suggestions for your next clients visiting Costa Rica, all concerning the activities.
1) The kayaking in Mangroves was great, however I did not bring my kayaking gloves as it was stated that we would have a fun pedal/paddle kayak. This was not the case- no pedaling.
2) On the waterfall hike you should specify closed toe water shoes. I could not swim close to...
Read more

The trip was greAT. THANK YOU AGAIN FOR HELPING US PLAN IT AND FOR BEING ACCOMODATING WITH OUR CHANGE REQUESTS.
May I make a few suggestions for your next clients visiting Costa Rica, all concerning the activities.
1) The kayaking in Mangroves was great, however I did not bring my kayaking gloves as it was stated that we would have a fun pedal/paddle kayak. This was not the case- no pedaling.
2) On the waterfall hike you should specify closed toe water shoes. I could not swim close to the waterfall bc of the many rocks. I was barely able to swim in the water downstream due to the rocks.
3) We were a 5 minute walk to the Manuel Antonio National Park for the last 4 days, but we did not know that you had to reserve a ticket for the park days prior to our desired entrance day. We were unable to secure entrance.
Thanks again,
Linda
P.S. Sorry for the typos and all caps where present

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 20, 2026

Hi Linda,
Thank you so much for your kind words. It truly means a lot to hear that you had a great trip. It was a pleasure helping you plan it, and I am especially glad we could accommodate your changes along the way.
I also really appreciate you taking the time to share these thoughtful suggestions. This kind of feedback is incredibly valuable and will be helpful to improve our services.
Thank you again for your trust and for traveling with us.
Warm regards,
Yuliana

Amazing trip to Spain
Spain | Mar 5 - Mar 13, 2026

J
Jeffrey L.
Belgium | Reviewed on Mar 20, 2026

Our trip was amazing. We loved all the hotels selected by the team, I doubt we could’ve discovered them on our own. The transfers were all so smooth and took away all the stress we would normally experience traveling with kids. Having all our activities and tickets purchased beforehand also left us free to just enjoy ourselves. We can’t wait to plan another KimKim trip!

Local specialist: Julia Reed

Thailands best 10 day experience
Thailand | Mar 10 - Mar 19, 2026

B
Brandon P.
Chicago, IL | Reviewed on Mar 20, 2026
We loved our time in Bangkok with Leena. She was fast paced and energized while showing us all the ins and outs of Bangkok. The elephant sanctuary was a beautiful experience and we loved seeing these beautiful animals up closed in an ethical manner Finally island hoping the Phi Phi islands was amazing end to a busy week and swimming around them topped it off. Read more

We loved our time in Bangkok with Leena. She was fast paced and energized while showing us all the ins and outs of Bangkok.

The elephant sanctuary was a beautiful experience and we loved seeing these beautiful animals up closed in an ethical manner

Finally island hoping the Phi Phi islands was amazing end to a busy week and swimming around them topped it off.

Hotel Review
Sunset Beach Resort
Phuket

We experienced issues when trying to get downtown to the beach. We had issues and ended up having to pay local transport multiple times even when at the shuttle stop.

Authenticity & Character
Location
Better shuttle services
Staff
Cleanliness & Comfort
Felt that the cleaning of rooms and shared spaces wasn’t done thoroughly. We had had in our bath tub. And garbage sat outside a room in the hallways all day and an animal had gotten into it.
Activity Review
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

I loved that this was a quick little trip after a long travel in. Leena was very insightful and also mindful that we had just traveled in.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandi Luvis

A wonderful trip to Finland
Finland | Mar 11 - Mar 16, 2026

R
Robert B.
Chicago, IL | Reviewed on Mar 20, 2026
We couldn't have asked for more from the service we received from Mooinka. She created a perfect trip for us which included fabulous events and wonderful places to stay. We were particularly impressed with our hosts in Inari who own the Lapin Tintti Eco-Cabin. Terri and Arto were fabulous hosts providing us with a wonderful place to stay and a terrific ice fishing experience. They treated us like family. We would love to go back and spend more time with them. Moonika was with us all... Read more

We couldn't have asked for more from the service we received from Mooinka. She created a perfect trip for us which included fabulous events and wonderful places to stay. We were particularly impressed with our hosts in Inari who own the Lapin Tintti Eco-Cabin. Terri and Arto were fabulous hosts providing us with a wonderful place to stay and a terrific ice fishing experience. They treated us like family. We would love to go back and spend more time with them. Moonika was with us all the way, checking with us daily and making minor adjustments when needed. We never felt we were on our own without support. This was our second trip planned by Kim Kim. Other travel agencies could learn from Kim Kim,. Moonika is a treasure. Thank you so much for a wonderful trip.

Hotel Reviews
LapinTintti Eco-Cabin
Inari

We were particularly impressed with our hosts in Inari who own the Lapin Tintti Eco-Cabin. Terri and Arto were fabulous hosts providing us with a wonderful place to stay and a terrific ice fishing experience. They treated us like family. We would love to go back and spend more time with them. This i a beautiful cabin in the woods. We cooked our meals, and sat on the deck being part of nature. This is one of the best places I have ever stay in. We had privacy in the solitude of Lan Land, viewing Northern Lights and enjoying nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fabian
Helsinki

A comfortable hotel with good service. The location was perfect for our short visit to Helsinki.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Inari

This is a must do event provided by our cabin hosts. Arto showed us traditional fishing which we participate in. We cooked what we caught on an open fire. What a joy this experience was.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Tour with Professional Photos
Northern Lights Tour with Professional Photos
Finland

Some what disappointing only because it was cloudy and the lights were had to find. Our driver did a good job in finding a spot where we were able to have a brief view.

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Herders Wife Day
Reindeer Herders Wife Day
Inari

The event was hosted by a wonderful woman. We fed the rain deer, leaning about the Sami tradition of rain deer herding. We were invited into her home, met her family and participated in cooking a rain deer dinner. This was a great day with very nice people.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sustainable Wilderness Husky Safari
Sustainable Wilderness Husky Safari
Inari

We have dog sledded in other counties. This was the best. The owners were impressive with their loving care of their dogs. They spent a lot of time with us showing us their home and their dogs and sharing their live style and culture,

Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Mar 20, 2026

Hello Bob,

Thank you so much for your kind words! I’m really happy to hear you had such a wonderful trip and that everything met your expectations. It means a lot that you felt supported throughout. I’ll be sure to pass your lovely feedback on to our partners as well. You’re always welcome back anytime.

All the best,
Moonika

Emerson was extremely knowledgeable and put t...
Finland | Mar 13 - Mar 19, 2026

D
Daniel P.
Miami, FL | Reviewed on Mar 20, 2026
Emerson was extremely knowledgeable and put together a fantastic trip based on our interests. I can highly recommend him! Read more

Emerson was extremely knowledgeable and put together a fantastic trip based on our interests. I can highly recommend him!

Hotel Reviews
Glass resort
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balder Luxury Lodge
Levi

The only missing element was that the hotel / rooms didn’t had a sauna.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kamp
Helsinki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 20, 2026

Thanks so much for your kind words — I really appreciate it!
It was a pleasure planning this trip with you, and I’m glad you had a great experience.

Hope to help you again in the future!

Exceeded Expectations!
Spain | Mar 8 - Mar 17, 2026

Becky
Becky K.
Minneapolis, MN, USA | Reviewed on Mar 20, 2026
We had an amazing experience working with KimKim and our travel consultant, Raquel, who planned our "Family Adventures Across Iberia: Lisbon, Porto & Madrid" trip. The itinerary met all of our criteria/needs perfectly and everything went exactly as planned. I was so grateful to be able to fully experience the trip with my family instead of worrying about booking/planning every detail. They exceeded all expectations and highly recommend! Read more

We had an amazing experience working with KimKim and our travel consultant, Raquel, who planned our "Family Adventures Across Iberia: Lisbon, Porto & Madrid" trip. The itinerary met all of our criteria/needs perfectly and everything went exactly as planned. I was so grateful to be able to fully experience the trip with my family instead of worrying about booking/planning every detail. They exceeded all expectations and highly recommend!

Hotel Reviews
Hotel Meninas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pur Oporto Boutique Hotel by Actahotels
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion to Toledo by Train, Guided Walk for Families
An Excursion to Toledo by Train, Guided Walk for Families
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
E-Bike Experience Through Historic Porto
E-Bike Experience Through Historic Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Sintra & Cascais:  Palaces, Cliffs & Coastline
Exploring Sintra & Cascais: Palaces, Cliffs & Coastline
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno

Loved
Norway | Jan 7 - Jan 18, 2026

D
Daniel P.
Brazil | Reviewed on Mar 19, 2026

It took me a little long to write, but all i have to say are nice things. Helpful, good planers, problem solvers...all perfect on our trip. Tks!!

Local specialist: Krista Muuk

Patagonia Experience
Patagonia | Mar 5 - Mar 16, 2026

Stefani
Stefani C.
Dallas, TX | Reviewed on Mar 19, 2026
Erin helped me plan an amazing trip to the Patagonia in March. There were a lot of detail and plan changes and she was wonderful through all of it. She got everything down that I wanted to do and I'm grateful the weather of the region was kind enough to cooperate so I got to go everywhere we planned.
She helped me with finding local flights and what airlines were the best to help me get around the region. Everything went smoothly. The Patagonia region is stunning and the wildlife incredible...
Read more

Erin helped me plan an amazing trip to the Patagonia in March. There were a lot of detail and plan changes and she was wonderful through all of it. She got everything down that I wanted to do and I'm grateful the weather of the region was kind enough to cooperate so I got to go everywhere we planned.
She helped me with finding local flights and what airlines were the best to help me get around the region. Everything went smoothly. The Patagonia region is stunning and the wildlife incredible and I'm so happy she was able to put this plan together for me, especially since it was a spur of the moment notion for me and hadn't done much research on it. Her knowledge of the entire area is invaluable. Thanks so much, Erin!

Hotel Review
Best Western Patagonia / Hotel Borde Glaciar
Puerto Natales

This was my favorite hotel of my stay. It was quiet, comfortable, and had a great view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching at the Francisco Coloane Marine Park + Visit Impressive Remote Glaciers
Whale Watching at the Francisco Coloane Marine Park + Visit Impressive Remote Glaciers
Punta Arenas

Guides were great, know a lot about the wildlife in the region and were good at finding the whales! Took us up to a glacier, saw a couple waterfalls on the way and the scenery was just gorgeous!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to a Patagonian Estancia
Day Trip to a Patagonian Estancia
Patagonia

I loved everything about this day. The ride, the scenery, the lunch, the guides, the sheep experience. All wonderful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fun boat ride!
Trekking "Miradores" - Guided Day Hikes in Torres del Paine
Trekking "Miradores" - Guided Day Hikes in Torres del Paine
Patagonia

3 different hikes all of varying difficulty with different scenery. Our guide was incredibly knowledgable about the area and was just a joy to be around. I had such a wonderful time on these hikes.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Lago & Rio Grey
Kayak Lago & Rio Grey
Patagonia

One of my favorite activities and my guides were absolutely wonderful! I had so much fun on this trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley

Bruno was incredible in planning this trip an...
Brazil | Feb 11 - Mar 1, 2026

Cari
Cari P.
Canada | Reviewed on Mar 18, 2026
Bruno was incredible in planning this trip and helping me along the way. Honestly, he went above and beyond for me. He checked me in for all my flights, when I couldn't access wifi. My trip ended up being a solo trip and Bruno accommodated everything. The destinations chosen were superb, the airport transports were seamless, and the experience was incredible. I had the best guides on every part of the adventure, and they were so kind and offered excellent advice and were so very ... Read more

Bruno was incredible in planning this trip and helping me along the way. Honestly, he went above and beyond for me. He checked me in for all my flights, when I couldn't access wifi. My trip ended up being a solo trip and Bruno accommodated everything. The destinations chosen were superb, the airport transports were seamless, and the experience was incredible. I had the best guides on every part of the adventure, and they were so kind and offered excellent advice and were so very knowledgeable about the country. I just cant say enough about Bruno and the entire Kim Kim team.....
I was so nervous to make a payment to a company without speaking to anyone, but Bruno offered me security and many options to ease my fears. I have already planned my next adventure with KimKim..... I would highly recommend Bruno and Kim Kim for any trip planning. I will never forget this trip. It has truly been a hight light of my travelling adventures, and I have travelled all around the world.

Hotel Reviews
Vivaz Cataratas Hotel Resort
Foz do Iguaçu

Beautiful accommodations. Very nice accommodations. Bed was super comfortable, and air condition was great. Food was amazing, and staff were so attentive

Authenticity & Character
Very kid friendly. The laughter of the children was magical
Location
close to everything
Staff
Carried all my luggage to my room and set it up
Cleanliness & Comfort
I would highly recommend this hotel, especially if you have children. It was so much fun for the kids, and the adults alike
Pousada Aguapé
Aquidauana

This was truly the highlight of my trip. The lodge was incredible. So organized with activities, and such a variety of activites. The animals around the lodge will melt your heart. I could have stayed a month at this lodge......The food was incredible

Authenticity & Character
The activities, and the staff
Location
The animals and birds
Staff
Everyone was so sweet, and so accommodating to individual needs. If I wanted to sleep in, then they came later in the day to make up the room
Cleanliness & Comfort
Bahamas Suíte Hotel
Campo Grande

The only issue I had with this accommodation was that the AC wasn't working, and there is no staff after hours to fix it

Authenticity & Character
Air Conditioning. Staff should turn on the AC before guest arrive
Location
close to a wonderful supermarket for last minute essentials
Staff
Front desk helped me set up facial recognition to allow entry to the building after hours
Cleanliness & Comfort
Amazon Tupana Lodge
Manaus

Beautiful lodge...... Food was very basic, but I wasn't there for the food. The scenery was incredible

Authenticity & Character
Truly a one of a kind experience
Location
The Amazon, what more can you say
Staff
Very attentive to each and every guests likes and dislikes
Cleanliness & Comfort
Hotel Adrianópolis All Suites
Street Salvador, 195

Fabulous bed, and fabulous air conditioning

Authenticity & Character
I would have loved to stay longer here.
Location
Great location for an overnight to leave early in the morning
Staff
Cleanliness & Comfort
The beds
Miramar Hotel by Windsor
Rio de Janeiro

The pool and the room were wonderful. The bed was sensational

Authenticity & Character
It was in a very safe area and offered upscale eating options
Location
Staff
Very helpful about local activities
Cleanliness & Comfort
Rooms were comfortable and quiet, even tho it was in the heart of Coppocbanna
Activity Reviews
Macuco Safari
Macuco Safari
Foz do Iguaçu

Amazing experience, Be prepared to get wet, which is a lovely experience in the heat

Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Foz de Iguacu Falls / Brazilian Side
A visit to Foz de Iguacu Falls / Brazilian Side
Foz do Iguaçu

I was somewhat reluctant to go and see the falls, because I thought it would be like Niagara Falls. Well I was astonished about how different it was. These falls are surreal. You can not describe them. There is simply no comparison to Niagara falls. You must see these falls from both the Brazilian side and the Argentinian side to experience their grandeur

Quality of Experience
Guides, Drivers and Staff
Jeep Tour Favela
Jeep Tour Favela
Rio de Janeiro

Incredible experience. I saw first hand about the Favela s and the drug and gun culture. I wasn't at all afraid. It is a highly functioning society, and everyone cares for each other. You must take off your sunglasses when entering as they they are worried about cameras taking pictures and reporting to the police. You also are not allowed to take pictures in the Favela. At our resting point, we danced to the carnival music, and had fabulous views of the city. There is a lot of walking up steep hills, so you need to be in good shape physically.

Quality of Experience
I would like to have seen more of the Favela
Guides, Drivers and Staff
Transport
Sugarloaf Mountain & Old Town Tour
Sugarloaf Mountain & Old Town Tour
Rio de Janeiro

Spectacular experience. Make sure you wear comfortable clothing and running shoe.......

Quality of Experience
Guides, Drivers and Staff
Very friendly and very knowledgeable
Transport
Half day Tour in Rio 6h
Half day Tour in Rio 6h
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Mar 18, 2026

Cari,
Thank you so much for your review. I’m so glad you enjoyed your trip. I really appreciate your trust. All the best to you and your family, and I’m always here to help if you need anything.

Terrific Experience in Guatemala!
Guatemala | Mar 7 - Mar 14, 2026

Daniel
Daniel J.
Dallas, TX | Reviewed on Mar 18, 2026
We had a great time in Guatemala and could not have had better support from Carino Sotelo (as well as Catherine and the other fine staff members at Columbus Travel in Antigua). Carino’s communication was consistently clear, timely, and useful. She was extremely gracious, and we now consider her to be a friend. Specific things done for us include: 1) A detailed spreadsheet showing time, guide name, activity details, and helpful suggestions for each activity. It addressed every... Read more

We had a great time in Guatemala and could not have had better support from Carino Sotelo (as well as Catherine and the other fine staff members at Columbus Travel in Antigua). Carino’s communication was consistently clear, timely, and useful. She was extremely gracious, and we now consider her to be a friend.

Specific things done for us include:

1) A detailed spreadsheet showing time, guide name, activity details, and helpful suggestions for each activity. It addressed every question we could possibly have had prior to the trip.
2) An actively managed WhatsApp chat that we used daily. Columbus Travel responded within seconds after each of our chat updates - regardless of time of day.
3) An impromptu offer to join the Columbus Travel team in making a sawdust rug on the street before a Sunday Lenten procession. It was great fun.
4) An informative group discussion with their full team on the Mayan calendar - made at our request.
5) A welcome gift of our favorite drinks and snacks upon arrival.

I am pleased to note that all of our activities, hotel stays, and transports went off without a hitch. We give Columbus Travel an unqualified 5-star review. Well done by KimKim to partner with Columbus Travel in Guatemala!

Local specialist: Cariño Sotelo

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.