Kimkim Trip Reviews

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(3,622 reviews)
Read 3,622 verified reviews by travelers who booked their trip on kimkim.

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Hooked on Safaris & South Africa · South Africa - May 21 - May 31, 2021

Traveler: Claire J. - Local specialist: Petru van Zyl

Our honeymoon to South Africa was truly unforgettable, and we are already dreaming of our next safari trip. We wouldn’t change anything about the itinerary Petru helped us put together, other than adding more time! We can’t wait to be back and would use Petru again, especially with how communicative she is and how easily she helped us navigate having to delay our trip by 8 months due to Covid. Thanks for helping us create the best memories!

Perfection! · Costa Rica - May 15 - May 23, 2021

Traveler: Ryan D. - Local specialist: Randall Jiménez

The trip was incredible and Randall was incredible as well. There were lots of complicated logistics involved in this trip and everything (seriously, EVERYTHING) went off without a hitch. Transportation was perfectly planned and executed, and everyone he worked with for tours and transport was extremely friendly. The trip itself was SO fun. We couldn't have asked for a better week.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Ryan,

I want to thank you for your review of the trip and the great experience that you and Shannon had in our country in May. The main purpose of us is to create great experiences for all travellers and to read messages like yours and to confirm that the trip ran smooth, fills my heart of entire satisfaction.

You know, anytime you want to take another week full of fun and also relaxation, just let me know, there are so many beautiful areas in our country that you would love to visit ;)

Best,
Randall

Corine

Amazing travels in Costa Rica! · Costa Rica - May 29 - Jun 5, 2021

Traveler: Corine F. - Local specialist: Olman Romero

Absolutely wonderful trip! At the end of May 2021, we traveled to Costa Rica to celebrate our son's graduation from high school. From beginning to end, Olman ensured that our travel plans were both clear and streamlined. We started our adventure in San Jose, where we were picked up by the amazing and knowledgeable Fisroy who drove us to La Fortuna and Arenal. On the way, we stopped at the Doka coffee farm and a beautiful waterfall for local fruit. Once in Arenal, we spent a couple of... read more

Absolutely wonderful trip! At the end of May 2021, we traveled to Costa Rica to celebrate our son's graduation from high school. From beginning to end, Olman ensured that our travel plans were both clear and streamlined. We started our adventure in San Jose, where we were picked up by the amazing and knowledgeable Fisroy who drove us to La Fortuna and Arenal. On the way, we stopped at the Doka coffee farm and a beautiful waterfall for local fruit. Once in Arenal, we spent a couple of days in the area, exploring the volcano via moped, rafting down the Penas Blanca, and participated in a tour of an organic farm followed by a cooking class. All drivers were on-time and every adventure was both fun and educational. We then headed up to the Cloud Forest where we ziplined through the canopy of the rainforest and walked multiple bridges. We also participated in a night walk where we spotted multiple exotic birds and came face-to-face with a pit viper! The accommodations at the Senda were wonderful...amazing organic food and ecofriendly bungalows. I can't say enough good things about this adventure. We experienced the most delicious coffee, saw multiple sloths, snakes, crocodiles, exotic birds, and met so many wonderful people. Many thanks to the KimKim staff. We look forward to scheduling another adventure for 2022 to celebrate our second son's graduation!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Corine,

What beautiful photos! :)
All our team is very happy knowing you had a terrific time in Costa Rica.

We hope you have collected many incredible memories during this trip, and most important you had quality time with your family.

Thanks again for trusting in our team, I can't wait to start planning your second son's graduation in 2022.

Pura Vida!
Olman

Theresa

We had a wonderful trip to Greece thanks to T... · Greece - May 18 - May 28, 2021

Traveler: Theresa Z. - Local specialist: Tasos Mylonas

We had a wonderful trip to Greece thanks to Tasos at KimKim. Our guides in Athens, Syros and Santorini were excellent and tailored the trip to match our interests. We felt well cared for and had the time to get to enjoy the best of Greece, In Athens our driver Lambros brought us to great sightseeing locations around Athens and was so welcoming. Our other guides in Athens were extremely knowledgeable about the city and gave us a great tour of the Parthenon and the various neighborhoods... read more

We had a wonderful trip to Greece thanks to Tasos at KimKim. Our guides in Athens, Syros and Santorini were excellent and tailored the trip to match our interests. We felt well cared for and had the time to get to enjoy the best of Greece, In Athens our driver Lambros brought us to great sightseeing locations around Athens and was so welcoming. Our other guides in Athens were extremely knowledgeable about the city and gave us a great tour of the Parthenon and the various neighborhoods around the city. Our guides in Syros Antonio and Mario were fabulous and such a joy to be with- Mario was watching out for us on our boat trip and spotted a jellyfish before we jumped into the water! We felt very cared for. On Thira our guide Manos used my mobile phone to document our cooking classes with photos that I will always treasure! I highly recommend KimKim!

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Dear Theresa,
Thank you so much for your kind words. I will make sure to convey the details to our trusted drivers and guides both in Athens and on the islands, who made us proud once again. I am sure they will be as delighted as I am!
I have to say, since your trip came right after Greece's reopening, it feels even more special having had the opportunity to connect with you and it makes us all even happier to read that you enjoyed the trip.
All the best!
Tasos

Richard

Turkey Road Trip · Turkey - Apr 20 - May 3, 2021

Traveler: Richard P. - Local specialist: Murat Ornek

Considering traveling during a pandemic, my trip organizer, Murat Ornek and guides Rdivan Uyanik and Alp Sancar were amazing. They knew how to deal with new covid restrictions while I was there to make the trip as seamless as possible. I highly recommend working with Murat in organizing your Turkish experience. Very accommodating person and I had the privilege in meeting his lovely, warm family. I have to as much as I loved Istanbul with its astounding mosques, beautiful landscape, and... read more

Considering traveling during a pandemic, my trip organizer, Murat Ornek and guides Rdivan Uyanik and Alp Sancar were amazing. They knew how to deal with new covid restrictions while I was there to make the trip as seamless as possible. I highly recommend working with Murat in organizing your Turkish experience. Very accommodating person and I had the privilege in meeting his lovely, warm family. I have to as much as I loved Istanbul with its astounding mosques, beautiful landscape, and wonderful food, I need to return to see the city in its full vibrancy after the pandemic is over. The highlights of the trip was being in Cappadocia. Seeing the incredible rock formations high above in a hot air balloon was wonderful. Additionally, I highly recommend visiting the Kaymakli Underground City near Cappadocia. Nearly a hundred tunnels built over a thousand years ago when it was used for protection from Muslim Arab raids. It literally is an underground cave city (something out of the 1960's Flintstones TV cartoon show). The most memorable moments was spending time with Murat and his family having wonderful conversation, being in their beautiful historic hotel and enjoying meals with them. Will revisit!

Ivette

Gorillas, safari and new Ugandan familia :) · Uganda - May 12 - May 18, 2021

Traveler: Ivette C. - Local specialist: Anne Nakure

Long story short, I have planned this trip since last year but as we all know covid; came along and things got cancelled. My initial contact was Anne; which now I consider her as part of my family. She always responded to my questions and she took time from her busy schedule to meet me at the airport. My journey started with Bob; which he was a great guide. I am a solo female traveler and I never felt unsafe. I had a wonderful experience trekking for the silver back gorillas; it’s a feeling... read more

Long story short, I have planned this trip since last year but as we all know covid; came along and things got cancelled. My initial contact was Anne; which now I consider her as part of my family. She always responded to my questions and she took time from her busy schedule to meet me at the airport. My journey started with Bob; which he was a great guide. I am a solo female traveler and I never felt unsafe. I had a wonderful experience trekking for the silver back gorillas; it’s a feeling you need to experience on your own. The entire team tracking the gorillas and guides were amazing. Never seen how well a group of people worked together in such a remote location to facilitate a great experience. After the trekking I had a wonderful time with game drives, another kudos for Bob because he carries binoculars with him, books of the native animals and he’s well experience and communicates with others within the parks to get you to see more wild life. The accommodations were great, the staff members, the food and service were outstanding; taking in consideration these places are in the middle of nowhere. Driving was fun and relaxing; enjoying the African massage and enjoying the views of various people & scenery. At the end of my trip, I had some discrepancies with CoVid and I had to stay in Uganda. Luckily, I had a best friend at the end of my journey and I was able to get my situation under control and I finalized my trip. Thanks to everyone that made this possible in such a difficult time to travel. Totally recommend!!!

Anne Nakure profile photo
Anne Nakure, local specialist, responded to this review:

Dear Ivette,
Thank so much for your great review.
It was an absolute pleasure having you in Uganda.
We look forward to hosting you again.
Best regards,
Anne

Olman was extremely helpful with planning. Bo... · Costa Rica - May 26 - May 30, 2021

Traveler: Kimmy B. - Local specialist: Olman Romero

Olman was extremely helpful with planning. Both accommodations were just as described with friendly staff and nice rooms. The travel accommodations were also always on time and the drivers from each company were knowledgeable about the country and extremely friendly. The only discrepancy came to the nature hike in Manuel Antonio with Tucson Tours. Our itinerary said pickup time was 7:25; however the actual pickup time was 7:15 and the shuttle almost left without us. All in all it was a great experience. Thank you!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Kimmy,

Thanks for your review, I really appreciate it.
We are so happy you and Tori had a good time in Costa Rica, after a year without traveling due to Covid it is great to know and see on the pictures you had a great time in our country.

Thanks for traveling with us.

Pura Vida!
Olman

Maricruz planned a great trip for our family of 5 · Costa Rica - May 15 - May 22, 2021

Traveler: Vivian D. - Local specialist: Maricruz Pereira

Maricruz was a great resource and help for us when booking our family trip to Costa Rica. She was conscious of our budget and our interest. The best part of our trip was definitely our guide, Jose. He was very knowledgeable, patient, flexible, and a great companion throughout the trip. He recommended a lot of great places to eat at and also additional activities when we felt up to it. We enjoyed the different cities of Costa Rica that we were able to see, the hotels were nice to stay at, and... read more

Maricruz was a great resource and help for us when booking our family trip to Costa Rica. She was conscious of our budget and our interest. The best part of our trip was definitely our guide, Jose. He was very knowledgeable, patient, flexible, and a great companion throughout the trip. He recommended a lot of great places to eat at and also additional activities when we felt up to it. We enjoyed the different cities of Costa Rica that we were able to see, the hotels were nice to stay at, and the activities were very fun. Maricruz definitely made this trip a stress free experience from the initial planning stage all the way until the end of our trip. She was also very quick to respond to any questions we may have had.

Jackie

We enjoyed using this company! · Costa Rica - May 24 - May 29, 2021

Traveler: Jackie S. - Local specialist: Olman Romero

Olman was very helpful in helping me set up an itinerary that best fit my family and I’s wants. I had never used a specialist to help plan my vacation but this time I wanted someone to set it for me since I was going to a new country and was not too familiar with the surroundings. It can be stressful planning activities and hotels on my own but this was such a breeze having someone do it for me! Our transportation to and from the airport/hotel/activities was on time every time. The activitie... read more

Olman was very helpful in helping me set up an itinerary that best fit my family and I’s wants. I had never used a specialist to help plan my vacation but this time I wanted someone to set it for me since I was going to a new country and was not too familiar with the surroundings. It can be stressful planning activities and hotels on my own but this was such a breeze having someone do it for me! Our transportation to and from the airport/hotel/activities was on time every time. The activitie tour guides were very kind to us and knowledgeable. I would definitely use KimKim again. This was my first time using them and I had a great experience!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Jackie,

Thanks for your kind review.
We are so happy and grateful to you.

It is great to know everything was good during your trip, I hope you will visit our country in the future, we will be more than glad to assist you.

Pura Vida!
Olman

Ivette

Best last minute trip + Covid issues · Tanzania - May 19 - May 27, 2021

Traveler: Ivette C. - Local specialist: Joseph Thuo

I had Joseph as my contact for this amazing trip to Pemba & Zanzibar. I couldn't be any happier with his great customer service. Due to my busy work schedule, I was unable to book in advance and it was last minute. Finally, when I booked the trip I had a nightmare with CoVid19 as I was coming from Uganda. Joseph was very, very helpful and made sure that I initially received helped with the cancelations, but eventually I was still able to make it to my destinations and he helped me again and... read more

I had Joseph as my contact for this amazing trip to Pemba & Zanzibar. I couldn't be any happier with his great customer service. Due to my busy work schedule, I was unable to book in advance and it was last minute. Finally, when I booked the trip I had a nightmare with CoVid19 as I was coming from Uganda. Joseph was very, very helpful and made sure that I initially received helped with the cancelations, but eventually I was still able to make it to my destinations and he helped me again and made sure the remaining of the days left were booked and ready for me. The hotels utilized were great, the food, the staff and every aspects of my trip were amazing. I am a single female traveler and safety it's always a must. Not once I felt in any danger or uneasy. Thanks to Joseph for putting up with me and arranging the CoVid19 test and everything else. Best luck and hope to work with you again ;)

Joseph Thuo profile photo
Joseph Thuo, local specialist, responded to this review:

Hi Ivette

Thank you so much for the kind feedback! I'm more than glad to know you had such a good experience in Pemba & Zanzibar. I'm really happy that you enjoyed your trip and that you are happy with our service, and many thanks for your patience and kindness throughout the process.

With warm and best Regards,
Joseph

EXCELLENT service · Morocco - May 21 - Jun 1, 2021

Traveler: Sehriban D. - Local specialist: Abdellah El Asely

I have to say this was one of the best trips. The itinerary completely curated by Abdellah was fabulous and our driver Faysal was the definition of professional with a side of humor! Morocco was made even more beautiful through the kindness of the tour guides and people Abdellah organized for us to meet. I also would like to add that I felt quite safe COVID wise as all the hotels that were picked were very clean (and beautiful). Don’t hesitate and book with this wonderful team!

A Phenomenal tour of a Phenomenal country! · Iceland - May 22 - May 30, 2021

Traveler: Pavithra R. - Local specialist: Michele Bardasi

My husband and I had a wonderful 8 day tour of Iceland's Snaefellsnes peninsula and the Golden circle. We had high expectations for the trip, but the actual sights exceeded them! We had excellent communication with our local specialist Michele both before and during the trip. He was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Everyday was a highlight and memorable part of our trip. We especially loved Snaefellsnes, hiking up to Glymur... read more

My husband and I had a wonderful 8 day tour of Iceland's Snaefellsnes peninsula and the Golden circle. We had high expectations for the trip, but the actual sights exceeded them! We had excellent communication with our local specialist Michele both before and during the trip. He was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Everyday was a highlight and memorable part of our trip. We especially loved Snaefellsnes, hiking up to Glymur falls, natural hot spring river in Rejkjadalur, black sand beach in Reynisfjara, and visiting the live volcanic eruption at Geldingalir. The Kimkim specialists Michele, Preeti, and Halldor helped us through some changes in our plans due to weather and quickly changed our hotel reservations and guided us on obtaining a covid test prior to leaving.

Overall, we would highly recommend both Iceland and the Kimkim team! We are definitely planning to come back!

Michele Bardasi profile photo
Michele Bardasi, local specialist, responded to this review:

Thanks a lot Pavithra!

Time of our life!!! · Greece - May 15 - May 23, 2021

Traveler: kenyon s. - Local specialist: Harris Bitsounis

My wife and I tried this company for the first time, and we loved the professionalism, efficiency, and quality service of their agents and managers. We would definitely recommend 100x this company to individuals that are looking for the best customer service yet. We look forward doing business with them again. Definitely worth the five stars.

As for our agent Harris, all we can say is WOW! What an amazing job he did. He is extremely good at his job. He planned everything for us and made... read more

My wife and I tried this company for the first time, and we loved the professionalism, efficiency, and quality service of their agents and managers. We would definitely recommend 100x this company to individuals that are looking for the best customer service yet. We look forward doing business with them again. Definitely worth the five stars.

As for our agent Harris, all we can say is WOW! What an amazing job he did. He is extremely good at his job. He planned everything for us and made everything flow so smoothly. I will absolutely use him again and I’m very picky on that. Harris not only was available 24/7 he went out of his way to make sure we were well prepared for all of the new regulations with Covid, and to make sure my wife had the best honeymoon/birthday ever.

To summarize we went to Greece for our Honeymoon and my wife’s birthday. A 9-day trip visiting Athens, Mykonos, and Santorini in May. A trip that was planned for June 2020, but with the pandemic we had to cancel, so it was no easy task to plan a trip during this unstable time. However, Harris kept in touched with us the whole time. Giving us updates on our accommodation and the situation within Greece with the pandemic. He had to adjust our accommodation a couple of times cause of the pandemic, but the changes were well worth it. From Athens, to Mykonos, to Santorini, our accommodation was great. Especially the Celestia Grand hotel in Santorini was top notch. From the views from our villa, to the service, and management of the villas was excellent. We couldn’t have asked for a better accommodation. My wife did not want to leave, especially after finding out her favorite show and family Keeping up with the Kardashians was filmed there…lol

Harris also checked with all the authorities/regulations and made sure we had everything we needed from Covid testing to different health forms we had to fill out within a certain time frame. He always responded when I text him at literally all hours (not sure how he does this, I think he got some sort of superpower or just extremely passionate at what he does lol)

Harris did absolutely great, and we couldn’t have asked for a better planner. I highly recommend him. I also rarely write reviews, but he absolutely deserves it. With all he did, he made me look like a hero in front of my wife, but Harris was the real hero of this trip. Thanks again Harris, looking forward to meeting you next time!

The Spanns

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Dear Kenyon,

Thank you very much for your kind words! The team and I are more than happy that you enjoyed your honeymoon/birthday trip to our country. We knew that this trip was special for both of you and Safaa and I am glad that we offered you the best possible experience in Athens and the Greek islands. Nothing is more rewarding than knowing we offered our guests a unique and memorable experience!

Looking forward to organize an amazing future experience in Greece and of course meet you personally next time!

Wish you happy and safe travels!

King regards,
Harris

Mom's Costa Rican Bday Celebration · Costa Rica - May 11 - May 16, 2021

Traveler: Nachelle A. - Local specialist: Randall Jiménez

Our local specialist, Randall, helped customize my mom's birthday celebration in Costa Rica. The only complaint is that we couldn't stay longer from our drivers picking us up from the airport to taking us on our adventures and other cities. We enjoyed our trip and will definitely be using KimKim again!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Nachelle,

I want to appreciate your feedback about the trip that we organized for you to celebrate your Mom's Birthday, I really hope that she has also enjoyed the trip entirely and that we can have you again in the future.

All the best!
Randall

Returned home from an EPIC journey to Egypt. ... · Egypt - May 12 - May 23, 2021

Traveler: Nick R. - Local specialist: Ibrahim Elaref

Returned home from an EPIC journey to Egypt. Amr & Ibrahim helped plan an amazing trip for me and my wife for our 11th anniversary and it was one of the best trips we have every taken. I rarely use trip planning services as I like to do most of the work myself but with this trip, everything was executed perfectly. No wasted time. Perfect mix of sightseeing and relaxation. Would HIGHLY recommend this service to anybody wanted to visit Egypt and maximize their time in country.

Mathias is extremely responsive and organized. · Ecuador - May 15 - May 22, 2021

Traveler: Arianna L. - Local specialist: Mathias Onisseit

Mathias is extremely responsive and organized. I asked for an adventurous trip filled with culture and that’s exactly what Mathias put together for me.

Mathias Onisseit profile photo
Mathias Onisseit, local specialist, responded to this review:

Thanks for your feedback, Arianna! It was a pleasure having you as our guest, it was fun planning this trip with you and I'm happy that you enjoyed it to the fullest!

Trip to Zagreb and Split · Croatia - May 14 - May 19, 2021

Traveler: Leilani P. - Local specialist: Robert Pinčević

Robi was incredible from start to finish. I decided to go by myself to Croatia last second and on a budget. I normally do not do guides or tours but since I was trying to have an "aggressive" schedule, I decided to reach out. Robi was very responsive and presented different options to try to fit all of my crazy requests to see everything in such a short amount of time. I was extremely happy to have him as a guide as it made it seem like I was traveling with an old friend and he was flexible... read more

Robi was incredible from start to finish. I decided to go by myself to Croatia last second and on a budget. I normally do not do guides or tours but since I was trying to have an "aggressive" schedule, I decided to reach out. Robi was very responsive and presented different options to try to fit all of my crazy requests to see everything in such a short amount of time. I was extremely happy to have him as a guide as it made it seem like I was traveling with an old friend and he was flexible with scheduling. The days were long but Robi's positive attitude and jokes made it not seem like we were out all day. He provided local recommendations and suggestions that helped round out the trip. The trip was better than I could have imagined and that really was thanks to Robi. Hope to see him again!

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Dear Leilani,

thank you very much for your feedback, much appreciated. I am happy to hear I was able to contribute to your overall experience in Croatia!
It was fun and pleasure while showing you around and trying icecreams!
I am happy to hear you felt like "traveling with an old friend " :)

Hope to stay in touch and to see you again one day!

Many regards from Croatia!

Best
Robi

Thank you Zulmy, the guides at Tucaya, and Nadia · Panama - May 12 - May 20, 2021

Traveler: Sabena K. - Local specialist: Zulmy Revette

Thank you Zulmy, the guides at Tucaya, and Nadia for planning and executing my vacation in Panama. They all did a wonderful job putting together an itinerary. They were all available for me if I had any questions or needed assistance. I was a little hesitant traveling internationally due to COVID but they helped me navigate any obstacles. Also arranged for me to get a PCR COVID test prior to returning to the US. The process was very efficient. I had a wonder time exploring Panama in the... read more

Thank you Zulmy, the guides at Tucaya, and Nadia for planning and executing my vacation in Panama. They all did a wonderful job putting together an itinerary. They were all available for me if I had any questions or needed assistance. I was a little hesitant traveling internationally due to COVID but they helped me navigate any obstacles. Also arranged for me to get a PCR COVID test prior to returning to the US. The process was very efficient. I had a wonder time exploring Panama in the short week I was there. They have me a glimpse at all the wonders and beauty of Panama. Thank you again for helping me create wonderful memories!

Zulmy Revette profile photo
Zulmy Revette, local specialist, responded to this review:

Hi Sabena. It was a pleaure for us to create this beautiful trip to Panama! Thanks for your confidence in our service!

Wonderful Costa Rica experience !! · Costa Rica - May 1 - May 9, 2021

Traveler: Meralee B. - Local specialist: Olman Romero

The planning was excellent! Olman was very helpful, and knowledgeable, with great suggestions, patience with adjusting itinerary, and attentive to our needs. He did an amazing job of arranging things, and dealing with the changes and requirements caused by COVID, including the testing issues. I have already recommended him to several people!
The places where we stayed, and the activities planned, were all good. We were pleased with Tirimbina, as we anticipated, with delicious food ad... read more

The planning was excellent! Olman was very helpful, and knowledgeable, with great suggestions, patience with adjusting itinerary, and attentive to our needs. He did an amazing job of arranging things, and dealing with the changes and requirements caused by COVID, including the testing issues. I have already recommended him to several people!
The places where we stayed, and the activities planned, were all good. We were pleased with Tirimbina, as we anticipated, with delicious food ad friendly staff; We loved the chocolate tour and our tour guide ( a young man) was excellent! and very informative!
We enjoyed the rainforest tour at Tortuguero, the dining area staff at Mawamba was very friendly and professional, the lodging was average. (There was a misunderstanding about the canal tour time, but Laura came and got us out of bed, and was very gracious about it.)
The Azania Bungalows turned out to be the best! with great food and lodging, beautiful gardens and wildlife, and right close to the beach. Staff was great! We highly recommend it! Unfortunately, the weather didn't cooperate, so we didn't get any relaxing beach time.
Jose drove us from SanJose to Tirimbina, and demonstrated much patience when he had to drive his vehicle over rough roads, out in the rural area of Tirimbina, only to find out that the Tirimbina Lodge was in a different location. It was a little rural "detour" but all ended well.
Fisroy was our primary driver, doing all of the airport arrivals and departure, as well as the trip to Puerto Viejo. He made himself available to us at all times and always went the "extra mile" to make sure things went smoothly. He gave us a great guided tour through Cahiuta National Park. He even offered to do Manzanilla the next day as well, but the weather did not cooperate in Puerto Viejo (clouds and rain). He also took the time to search out some restaurants with great local food. He added a real personal touch to all of our time with him. We so enjoyed it !
Thanks to everyone involved, including Alejandro who spoke with me on the phone within hours of our departure for Costa Rica, to assure us that our trip was still going to happen as planned (in spite of unexpected COVID restrictions).I am thankful that KimKim/ Amazilia provided direct phone access!
We look forward to another trip planned through you in the future!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Meralee,

Thanks a lot for your kind message.
I really enjoyed all the planning process with you, it is great to know you have recommended our services to friends.

Fisroy was always communicating with us, he did an amazing job, we are happy about that.

We hope you will be able to visit us again in the future.

Thanks for your message & Pura Vida!
Olman

We had a fantastic trip to Marrakech thanks to Abdel · Morocco - May 10 - May 15, 2021

Traveler: Nicole T. - Local specialist: Abdellah El Asely

We had a fantastic trip to Marrakech, very much thanks to our guide Abdel. He planned a great itinerary for us and had really listened to what we were looking for. The recommendation of everything from the Riad (Palais Sebban!) to restaurants and our local guide Hassan were such a good match for what we wanted. The best part of the trip was going with Abdel to the Atlas Mountains for hiking and meeting people in the villages around Imlil.
Thank you Abdel and Original Travels for an amazing trip!! We will be back!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hey Nicole,

Many thanks for the great review! It was really wonderful to both work with and meet you and the other group members. You have been a fantastic group and it was a pleasure meeting you, being your guide and showing you around Marrakech and the beautiful Atlas Mountains.

Again, thank you so much for your kind thoughts, and I hope to be able to help you out again in the future.

Kindest regards,
Abdel

We had such a great trip. Everything was plan... · Costa Rica - May 8 - May 14, 2021

Traveler: Jewel B. - Local specialist: Yenyi Fu

We had such a great trip. Everything was planned out for us and our local specialist Yenyi helped us with everything we needed including rescheduling multiple times due to the pandemic, arranging our covid testing and providing us with great recommendations while in Costa Rica. Would use kimkim again and recommend to others.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

So happy to hear that you had a great time in Costa Rica! Looking forward to helping you with your next trip soon!

Best,
Yenyi

James

The Perfect Mix of Adventure and Comfort · Namibia - Apr 30 - May 10, 2021

Traveler: James S. - Local specialist: Petru van Zyl

As someone who usually prefers to make all of my own travel arrangements, I was hesitant to use Kimkim for my recent trip to Namibia. The Kimkim team and Petru in particular quickly proved that all of my biases against travel agencies were wrong. Petru was extremely knowledgeable about the lodges, parks and related travel information in Namibia, and was able to help me successfully navigate the difficulties of COVID-era travel. The lodgings and travel arrangements Petru selected were exactly... read more

As someone who usually prefers to make all of my own travel arrangements, I was hesitant to use Kimkim for my recent trip to Namibia. The Kimkim team and Petru in particular quickly proved that all of my biases against travel agencies were wrong. Petru was extremely knowledgeable about the lodges, parks and related travel information in Namibia, and was able to help me successfully navigate the difficulties of COVID-era travel. The lodgings and travel arrangements Petru selected were exactly what I requested, a perfect mix of luxury and adventure. Transfers to and from the airport in Namibia were seamless, and the team on the ground in Namibia was also extremely helpful. Whether you are a family looking for a luxury safari or a single traveler looking to get off the beaten path, Petru and the Kimkim team will find the itinerary for you.

Petru van Zyl profile photo
Petru van Zyl, local specialist, responded to this review:

Dear James
Thank you kindly for your positive feedback, very much appreciated.
I am so happy to hear that you enjoyed your trip to Namibia.
Hope to hear from you again in the near future.
Keep well.
Best wishes, Petru van Zyl

A 2.5 week trip to Morocco · Morocco - Mar 25 - Apr 10, 2021

Traveler: Nate W. - Local specialist: Megan Lower

Our trip to Morocco was a once in a lifetime experience thanks to Wanderlust Voyages. We spent 2.5 weeks travelling throughout the country, and our driver/guide Ibrahim, as well as Megan and the Wanderlust crew, made sure everything was just how we could have wanted it to be. Ibrahim took care of us as if we were a member of his own family, especially our two year old son - who to this day is talking about getting back "in the bus and going to Morocco".

Even with COVID restrictions,... read more

Our trip to Morocco was a once in a lifetime experience thanks to Wanderlust Voyages. We spent 2.5 weeks travelling throughout the country, and our driver/guide Ibrahim, as well as Megan and the Wanderlust crew, made sure everything was just how we could have wanted it to be. Ibrahim took care of us as if we were a member of his own family, especially our two year old son - who to this day is talking about getting back "in the bus and going to Morocco".

Even with COVID restrictions, were able to see quite a few sites around the country. Our guide in Fez, Kamal, was spectacular - we highly recommend him! All the hotels took great care of us, but in Fez, the staff at Palais Sheherazade were welcoming, friendly, and caring for our son during our few days there, as well as for us and our needs. The Es Saddi resort was similarly wonderful. We would very much recommend them again! Thank you so much!

Megan Lower profile photo
Megan Lower, local specialist, responded to this review:

Thank you so much! We are so happy you had a wonderful time, and especially that Thomas did!

A triumphant return to travel · Morocco - May 10 - May 15, 2021

Traveler: Kelsey W. - Local specialist: Abdellah El Asely

Our trip to Marrakech and Imlil in the Atlas Mountains, planned and guided by Abdel from Original Travels, was a spectacular (!!) return to travel for a group of vaccinated expats coming from Abu Dhabi.
We started out with a very smooth transfer from Casablanca to Marrakech with our wonderful (and safe!) driver, Samir, then had dinner at our gorgeous riad, Palais Sebban, a solid recommendation from Abdel. Our first morning, we took a super fun and informative cooking class at Maison Al Arabe... read more

Our trip to Marrakech and Imlil in the Atlas Mountains, planned and guided by Abdel from Original Travels, was a spectacular (!!) return to travel for a group of vaccinated expats coming from Abu Dhabi.
We started out with a very smooth transfer from Casablanca to Marrakech with our wonderful (and safe!) driver, Samir, then had dinner at our gorgeous riad, Palais Sebban, a solid recommendation from Abdel. Our first morning, we took a super fun and informative cooking class at Maison Al Arabe then met up with our laid-back and kind local guide Hassan, for a loop through the Medina where we learned a lot about the culture and daily life of Marrakech and shopped for carpets, leather goods and argan oil.
The following day we were driven to Imlil in the Atlas Mountains for unforgettable hiking, visits with local Berber families for lunch and tea and a night of stargazing and some of the best tajine of the trip from Khasbah du Toukbal. Then it was back to Marrakech for our last two nights. We booked hammam treatments at the Royal Mansour, one of the city's prettiest hotels, a stop at the Majorelle Gardens and YSL museum and a final loop through the souq.
Phew!
We are a relatively well-traveled group and I have to say this was a trip of a lifetime, thanks to Abdel. He was so responsive and helpful in planning and leading us, but also patient and sweet when it came to giving us time to relax and do our own thing.
If you're looking to be a tourist, and I mean that in the very best sense of the word of experiencing and learning and feeling awe and gratitude for this big world, Original Travels is how to do it. Thank you, Abdel!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Wow, amazing photos Kelsey! Thank you kindly for the wonderful detailed review and for always being a pleasure to work with throughout the planning process. I'm so happy that we were finally able to make this trip happen for you and I'm glad that you did enjoy it, and were also able to make it back home safely.

Wishing you the best,
Abdel

Abdellah and he´s team did a great job showing us around Morocco · Morocco - May 10 - May 15, 2021

Traveler: Lucas T. - Local specialist: Abdellah El Asely

Amazing and well planed trip. Abdellah did a great job showing us Marrakech and the Atlas Mountains. Abdellah and he´s colleagues made everything to make our trip perfect!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Lucas!

Thank you so much for your comment! I´m glad that you had a great time with us in Morocco.

Keep us in mind if you want to visit Morocco again :)
Take care,
Abdel

Fantastic week in Marrakech! · Morocco - May 10 - May 15, 2021

Traveler: Kyle P. - Local specialist: Abdellah El Asely

Fantastic week in Marrakech!

Abdellah was incredibly responsive, organized, flexible and fun. Considering the limitations imposed by Covid, we had to make multiple changes to our itinerary. Abdellah was quick to adjust and constructive in helping us pivot our plans. Each day he planned was fun without being too overwhelming. It was a smooth week all-around, and his help in planning our agenda was the difference maker! Anyone looking to enjoy Marrakech and the Atlas Mountains should not hesitate to use his team!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hey Kyle,

Thank you so much for your kind review!

I don't have words to describe the feeling after reading your review, nothing is more rewarding than knowing we got it right and offered our guests a unique and memorable trip!

It was a real pleasure having you in Morocco and being your guide, and I am looking forward to seeing you again next time you decide to visit.

All the best,
Abdel

Our new extended Amazigh family! · Morocco - May 7 - May 14, 2021

Traveler: Martin T. - Local specialist: Abdellah El Asely

"One of our first trips since the pandemic and Abdel made great arrangements for us. Karim was our driver and friend throughout the tour. Mohanned was a wiz at weaving us through the medina in Fes and Hamdan had great insights in Marrakech. We had the entire place to ourselves in Skoura and a wonderful view from our terrace in Chefchouen. We'll definitely go back again since we were limited due to Eid Al Fitr. Glad to have had this experience and wish I had more time...."

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Martin,

Thank you so much for for your nice review! It means everything to our team of local guides, our driver Karim and myself to deliver what we have promised and more. Every single person you mentioned will be happy to read your kind words, for which I sincerely thank you.

I look forward to help you plan your next visit to Morocco 🇲🇦

Best regards,
Abdel

Anna-Maria made my tour very easy to rely to ... · Croatia - Apr 13 - Apr 23, 2021

Traveler: Rits K. - Local specialist: Anna-Maria Frid

Anna-Maria made my tour very easy to rely to the tour guide and organized it so well. Everything was very smooth and I loved everything about Croatia. You will not be disappointed with leaving everything up to Anna-Maria.

Anna-Maria Frid profile photo
Anna-Maria Frid, local specialist, responded to this review:

Dear Cindy,
thank you very much for your review!
It was a pleasure setting up the itinerary for you.

Vicky

I went to Chapada Diamantina to only find out that the real diamond is Nattrip ;) · Brazil - Apr 25 - Apr 29, 2021

Traveler: Vicky V. - Local specialist: Thalles Chaves

To say that I am a hard person to organise something for would be an understatement :D
This wonderful team at Nattrip however managed to go with all my obligatory requests and last minute changes and created the best trip I could have wanted!
At one point I thought they will just leave me or start caring less about me and my trip due to the many demands, but no! They were on point till the last day!
From customer service, to hotel personal, restaurant staff in the city, guides, assistance... read more

To say that I am a hard person to organise something for would be an understatement :D
This wonderful team at Nattrip however managed to go with all my obligatory requests and last minute changes and created the best trip I could have wanted!
At one point I thought they will just leave me or start caring less about me and my trip due to the many demands, but no! They were on point till the last day!
From customer service, to hotel personal, restaurant staff in the city, guides, assistance during the trip, everything was 10/10 !!!
Chapada Diamantina has so much history and unbelievable nature that is just mesmerising. However the people who assist you along the way, make the trip as much as the destination visited, and I can happily say that this 4 day trip was probably one of the best I have had here in Brazil so far.
I will most definitely use their services again when I come back!
No matter what kind of demands you might have, this beautiful team consisting of brilliant people will surely assist you in making THE BEST trip you can around Brazil and you won't regret a single thing.
The best part, they take care of EVERYTHING! You just need to enjoy it ;)

Thalles Chaves profile photo
Thalles Chaves, local specialist, responded to this review:

Vicky, we are so happy to read your review, your words are very important to us! Your photos and review of the trip are awesome. I'm sure other travelers will be motivated.

We always give our best to provide an incredible trip and promises to make it even better next time, that's why your feedback is highly appreciated. Count on us on any trip plan you need here in Brazil! We know you will be back.

Thanks a lot! See you next time.

Best Regards

Responsible Travel Ecuador packs a heck of a punch and a very good one that is! · Ecuador - Apr 5 - Apr 19, 2021

Traveler: Bryan M. - Local specialist: Daniel Larrea

I was fortunate to be paired with Daniel at Responsible Travel Ecuador through KimKim. This was my third time booking a trip on KimKim and once again it does not disappoint! The 15 day tour I did started out in Galapagos Island which was efficient since you need PCR Test to go to the Island and I did everything from boat tours, snorkeling, walking tour, lava tunnel and a day of relaxation! The tour continued to Quito where I was given two insightful tours from Andrea who also is from... read more

I was fortunate to be paired with Daniel at Responsible Travel Ecuador through KimKim. This was my third time booking a trip on KimKim and once again it does not disappoint! The 15 day tour I did started out in Galapagos Island which was efficient since you need PCR Test to go to the Island and I did everything from boat tours, snorkeling, walking tour, lava tunnel and a day of relaxation! The tour continued to Quito where I was given two insightful tours from Andrea who also is from Responsible Travel which included walks around Old City as well as the churches in the area as well as seeing the middle of the Equator and Volcano that overlooks the city of Quito. Unfortunately Cotopaxi was closed for maintenance but driver Marco Herrara took me to Quilotoa which was a fantastic sight to see and he did an amazing job explaining Ecuador on the way there as well as Quilotoa and the story behind the volcanoes. I ended the tour in Cuyabeno which was a unique 3 day tour in Amazon area and the tour guides were amazing with the walking tours as well as boat tours. Javier was a great driver for the pick ups to and from the airport and I was lucky enough to stay in wonderful hotels such as Deja Vu in Santa Cruz, Hotel Vieja Cuba in Quito and Nicky's Amazon Lodge in Cuyabeno. I recommend you to have your trip in Ecuador planned with Responsible Travel!

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Daniel Larrea, local specialist, responded to this review:

Hola Bryan!
WOW! Thank you so much for such an awesome review! I actually took a long on replying to this review because I was showing it to Marco, Andrea, Javier, and our pals at Cuyabeno! We are very happy that you had such a great time in Ecuador. I truly hope we managed to forge unforgettable memories and hope to see you again in Ecuador for that pending trip to Cotopaxi and that pending post-pandemic drink!
Thank you for the good vibes, and see you again someday :)

Best regards from the middle of the world,
Daniel

Edgar

My trip to a new foreign land was an amazing experience..... · Colombia - Apr 6 - Apr 12, 2021

Traveler: Edgar a. - Local specialist: Andrea Morita

My trip to a new foreign land was an amazing experience. The food, the culture, the architecture, the people and the weather were something I will always cherish and remember. Our trip was not conventional by any means. It had many changes to travelers and destinations. But through all of these, I was able to coordinate everything through Andrea and our local guides. We were here for my friend's birthday and she told me it was the birthday of a lifetime. We experienced so many beautiful... read more

My trip to a new foreign land was an amazing experience. The food, the culture, the architecture, the people and the weather were something I will always cherish and remember. Our trip was not conventional by any means. It had many changes to travelers and destinations. But through all of these, I was able to coordinate everything through Andrea and our local guides. We were here for my friend's birthday and she told me it was the birthday of a lifetime. We experienced so many beautiful places and people on our trip. Yes, it would have been cheaper if I did this on my own, but for the few dollars more, I had the piece of mind knowing this would be a great trip. And it was! Thank you Andra!

Andrea Morita profile photo
Andrea Morita, local specialist, responded to this review:

Dear Mr. Edgar,
Thank you so much for your time writing us a review, we really appreciate that. We are so happy you all had an amazing time. Thank you for inspiring us to create a trip just for you. It was a pleasure to work with you.
I wish you always the best,
Andrea

Michael

Five Stars in Jordan - Dunes and Beyond / Sherif · Jordan - Apr 1 - Apr 9, 2021

Traveler: Michael C. - Local specialist: Sherif Khalil

I visited the beautiful Jordan at the end of March and early April 2021. I went through the Lonely Planet guide to get a sense of what I wanted to see. (Jordan is way much more than Petra). Through Kimkim, I was put in touch with Sherif. Sherif suggested a proposed itinerary, along with additional things I said I wanted to do/see. And the outcome was fantastic.

From the moment I landed, someone was there for me at the airport to walk me through customs and at the end of my trip, the... read more

I visited the beautiful Jordan at the end of March and early April 2021. I went through the Lonely Planet guide to get a sense of what I wanted to see. (Jordan is way much more than Petra). Through Kimkim, I was put in touch with Sherif. Sherif suggested a proposed itinerary, along with additional things I said I wanted to do/see. And the outcome was fantastic.

From the moment I landed, someone was there for me at the airport to walk me through customs and at the end of my trip, the same thing. Several times during the trip, Sherif and his local associated contacted me to make sure all was well and to see if I had any issues. Of course, I had none. And they came through like champs to help me get a covid test to enable me to re-enter the United States.

Mahmoud was my driver for the entire trip -- he is a great friendly guy and speak/understands English very well. At several locations, like Jerash, Petra and Wadi Rum, guides were also provided, who were knowledgeable and spoke/understood English very well. I should also add that the hotels/resorts supplied as part of the trip were top notch.

I fit a lot in, but my trip included the eastern desert castles, Amman (the Citadel and markets), Jerash, Aljoun castle, Mt. Nebo, Madaba, Karak castle, Little Petra, Petra, Wadi Rum, Aquaba and the Dead Sea.

The bottom line -- this was a great trip, which would not have been possible without my great tour guides/service. So if you thinking about Jordan, you should contact them. You won't be sorry.

Sherif Khalil profile photo
Sherif Khalil, local specialist, responded to this review:

Thank you Michael so much for the nice words, all the team members are very happy you are retuning home with such great memories.
Looking forward to seeing you again in more and more trips.

Best,
Sherif Khalil

Highly recommend · Morocco - Apr 4 - Apr 10, 2021

Traveler: Lulu Y. - Local specialist: Hakim Alibouche

Hakim has to be the best tour operator we’ve ever worked with. Responsive yet also proactive, he followed up with us regarding our trip throughout the difficult pandemic year and kept the channels of communication going despite the country being under lockdown. This was very reassuring to us. He also kept following up with our progress, and soliciting for feedback during our trip to make sure we were enjoying our time. Who does that? With most operators you have a hard time getting a... read more

Hakim has to be the best tour operator we’ve ever worked with. Responsive yet also proactive, he followed up with us regarding our trip throughout the difficult pandemic year and kept the channels of communication going despite the country being under lockdown. This was very reassuring to us. He also kept following up with our progress, and soliciting for feedback during our trip to make sure we were enjoying our time. Who does that? With most operators you have a hard time getting a hold of once you send in that last payment. We had the good fortune of working with an exceptional driver, Mohamed, who was a great source of information. In fact I have requested that Mohamed work with my sister and BIL when they visit Morocco in a couple of months. We loved the Riad Chergui in Marrakech. Must try their lamb tagine with the apricots, pear, and prunes. What a fabulous combination. There were a few hiccups with the accommodation in Fez, but it was due to lack of communication on the hotel end. Our tour guide Youssef was a trooper. He stuck with us the entire 6 hours for our walking tour of Marrakech. We were all tired, but he was very professional to the very end.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Dear Lulu,

Thank you so much for all these valuable and priceless words. It has been a great honor working with you. I enjoyed every single chat we had during the planning of your trip and it was always my great pleasure planning this trip for you. Riad Chergui, Mohamed, Youssef and all the providers you liked would be very happy and satisfied with your great feedback. For the accommodation in Fes, we're always following up with them and I'll make sure to get back to you as soon as possible... read more

Dear Lulu,

Thank you so much for all these valuable and priceless words. It has been a great honor working with you. I enjoyed every single chat we had during the planning of your trip and it was always my great pleasure planning this trip for you. Riad Chergui, Mohamed, Youssef and all the providers you liked would be very happy and satisfied with your great feedback. For the accommodation in Fes, we're always following up with them and I'll make sure to get back to you as soon as possible with a positive reaction.

Again, thank you so much for choosing Kimkim and, we all hope you travel with us again in the future!

Best,
Hakim

Lindsey

Fantastic Trip to Dominican Republic During Uncertain Times! · the Dominican Republic - Mar 27 - Apr 3, 2021

Traveler: Lindsey F. - Local specialist: Marta Bermejo Acosta

We can’t say enough good things about Marta. She helped plan an unforgettable trip to the Dominican Republic in March/April 2021. We had a mix of adventure and beach relaxation! Marta set us up with Johnny who was our driver for the whole trip and Johnny was incredible as well! Marta made the trip easy and stress free. All rides and tours were
coordinated through Marta and we had zero issues. Marta’s communication and accessibility is awesome! She was constantly checking in with us and... read more

We can’t say enough good things about Marta. She helped plan an unforgettable trip to the Dominican Republic in March/April 2021. We had a mix of adventure and beach relaxation! Marta set us up with Johnny who was our driver for the whole trip and Johnny was incredible as well! Marta made the trip easy and stress free. All rides and tours were
coordinated through Marta and we had zero issues. Marta’s communication and accessibility is awesome! She was constantly checking in with us and Johnny to make sure we were doing well! We stayed at some incredible hotels including the Dominican Treehouse Village in Samana and the Bahia Principe in Punta Cana. Tours included horseback riding to El Limon waterfall, Scuba Doo in Punta Cana, hiking and jumping off the 27 waterfalls, a day trip to Playa Rincon and a bike tour in the Zona Colonial in Santo Domingo! I can’t wait to use Marta again for when I go to Portugal!

Marta Bermejo Acosta profile photo
Marta Bermejo Acosta, local specialist, responded to this review:

Hi Lindsey!

It has been a pleasure helping you plan this fantastic trip to the Dominican Republic. I am happy to hear you had a great time and you liked all your activities. The Dominican Republic is truly a unique destination and I am happy you got to see and experience the true essence of the island. Thank you very much for your kind words. I am looking forward to helping you plan your perfect trip to Portugal!

Marta

Karen

First time in Costa Rica! My 2 teenagers and... · Costa Rica - Mar 19 - Mar 29, 2021

Traveler: Karen A. - Local specialist: Olman Romero

First time in Costa Rica! My 2 teenagers and I went to Costa Rica for 12 days. Olman and Alexander did a great job in scheduling all the places and adventures I requested. From the first day to the last day in Costa Rica went smoother than I could ask. The first official day was guided by Alejandro, he did an amazing job educating us about Costa Rica: the people, culture, animals and different terrain. Alejandro took us to La Paz waterfall gardens. #lapazwaterfall which was full of... read more

First time in Costa Rica! My 2 teenagers and I went to Costa Rica for 12 days. Olman and Alexander did a great job in scheduling all the places and adventures I requested. From the first day to the last day in Costa Rica went smoother than I could ask. The first official day was guided by Alejandro, he did an amazing job educating us about Costa Rica: the people, culture, animals and different terrain. Alejandro took us to La Paz waterfall gardens. #lapazwaterfall which was full of animals and 5 waterfalls. From San Jose we went to Manual Antonio. Manual Antonio was absolutely gorgeous, we went to the beach, kayaking and snorkeling on the Pacific Ocean and had a home made lunch after the advantage, which was delicious. The guide was very nice, pointing out wildlife, such as the Howler Monkey calling, birds overhead and the fish we saw snorkeling. #tucanestours We had a wonderful home made lunch after. We saw lots of different wild life on our own. From Manual Antonio we went to La Fortuna. No words can bring justice to the Arenal Volcano, we got there at night and weren't able to see anything. In the morning I open the curtains to our room and right in front of us was the volcano. Beautiful site, hotel room was amazing and all the wildlife around was crazy! We did a few activities while in La Fortuna, zip line and white water rafting, #waverarafting, with an amazing lunch at an organic farm. The next day was horse back riding to a waterfall #chaveztours and a hike to the farthest point on the volcano that you can hike, #eciterra,costrica. All the transportation, guides and adventures were amazing and happy we did all of them. From La Fortuna we went to Tamarindo. What a view! The sunsets were amazing! We took surf lessons, the surf teacher exceeded my expectations, he was so helpful and passionate about what he does, #surf.every.day. Arranging 12 days with pick up, drop offs, transportation to and from activities, scheduling required Covid testing and transportation to the airport, with an estimated 859.1km ( 533.8miles) only a few minor hiccups, we were always on time to everything and Olman and Alexander responded to messages in a timely manner. I would recommend using Kimkim for any type of travel, I would highly recommend Olamn and Alexander if you want to visit Costa Rica.
Pura Vida

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Karen,

Thanks for sharing your experience in Costa Rica, we are so happy you had a great time and happy to know you discover and learn about our country!

We hope this is not going to be the first and last visit to our country, we will be more than glad to assist you in the future to explore more amazing Costa Rica!

Thanks for traveling with us!

Pura Vida!
Olman

Best family trip ever! Pura Vida! · Costa Rica - Mar 26 - Apr 4, 2021

Traveler: Jeanette W. - Local specialist: Alexander Paulini

We can't thank Alexander enough for planning an amazing vacation for our family! Everything went incredibly smoothly. We visited the Arenal Volcano, Monteverde Cloud Forest and Manual Antonio Beach. Alejandro was the best guide anyone could ask for! His superior knowledge of the animals and the plants, the geology of the area, the climate and weather patterns and the general culture of Costa Rica helped us learn so much, while having a fun time. We got along so great with him and even... read more

We can't thank Alexander enough for planning an amazing vacation for our family! Everything went incredibly smoothly. We visited the Arenal Volcano, Monteverde Cloud Forest and Manual Antonio Beach. Alejandro was the best guide anyone could ask for! His superior knowledge of the animals and the plants, the geology of the area, the climate and weather patterns and the general culture of Costa Rica helped us learn so much, while having a fun time. We got along so great with him and even miss him! We were so impressed with how safe we felt in Costa Rica during the pandemic. Everywhere you go they take your temperature, have you wash your hands, maintain social distancing, and ask for you to wear your mask. We were happy to comply with these simple safety precautions, as they allowed us to relax and enjoy ourselves without any worries. Every hotel chosen for us was beyond beautiful and exceeded our expectations. All of the tours were informational and helped us to reconnect with nature. From the bottom of our hearts, we thank everyone at KimKim who helped us create such wonderful memories. Pura Vida! :)

Alexander Paulini profile photo
Alexander Paulini, local specialist, responded to this review:

Hi Jeanette!
Thank you very much for your trip review. It makes us very happy to read about all your experiences while traveling around Costa Rica. Stay safe and we hope to greet you and your family one more time in our beatiful country.
Pura Vida!
Alexander

Carlos helped us plan our trip for March 2020... · Costa Rica - Mar 19 - Mar 31, 2021

Traveler: Teresa S. - Local specialist: Maricruz Pereira

Carlos helped us plan our trip for March 2020, but we unfortunately had to cancel due to covid. When 2021 came around, we rebooked our trip with Maricruz. She was incredibly accommodating and tolerated all my ambivalence about traveling during covid! She answered all our questions during the trip as well and even got us an incredible upgrade to a new hotel. We always felt like we had someone to help us out with anything and this was important to us since we'd never been to Costa Rica... read more

Carlos helped us plan our trip for March 2020, but we unfortunately had to cancel due to covid. When 2021 came around, we rebooked our trip with Maricruz. She was incredibly accommodating and tolerated all my ambivalence about traveling during covid! She answered all our questions during the trip as well and even got us an incredible upgrade to a new hotel. We always felt like we had someone to help us out with anything and this was important to us since we'd never been to Costa Rica and so wanted to move around a lot without much challenge (life in NYC is already challenging). Even when there was a problem with our itinerary, she fixed it up immediately

I want to assure you that Costa Rica is as safe a place as any to travel during covid - people wear masks everywhere, you must wash your hands before entering a restaurant or any place, and there is hand sanitizer everywhere. Plus you're almost always outside. They take yours and their health very seriously. Go now before the crowds return! We've traveled a bunch and Costa Rica is one of the most beautiful and varied places we've seen.

That said, this trip was awesome from the moment we were picked up by Juan Pablo!
He was our guide for the first day - he was informative, engaging and kind. When we expressed interest in pejibaye, he took us to a road side stop to try some which was delicious and fun.

We stayed at Casa Luna the first two nights - wonderful hotel where we saw toucans and other amazing birds in our backyard during our morning coffee. We went to the rainforest and on our way to the hanging bridges our guide pulled over on the street because he spotted a sloth in the tree. So fun.

Always hire a guide for any of parks. They take you in, and find wildlife you'd never find on your own. They carry a scope and plop it down so you can see firsthand while explaining everything you could want to learn about the animals, ecosystem, etc.

From here we went to Monteverde - a beautiful area of Costa Rica. We loved the views from our hotel, El Establo and the proprietor was very accommodating and kind. Actually, we were met with knowledge, kindness and consideration all over CR. Take a night walk - the sounds of the forest will fill your soul.

Do the crocodile tour for sure in Jaco! Our guide Adrian and the driver of the boat (whose name I forget) were incredibly knowledgeable about the birds and the ecosystems. We met the crocodiles Osama Bin Laden, Mike Tyson and Bill and Hillary Clinton. More than we could have asked for.

We ended our trip at Manuel Antonio - beautiful beach and waves - surfing, swimming and relaxing under the trees. Monkeys and iguanas entertained us while we lay on our lounges listening to the sounds of the ocean. We stayed at Karahe for 2 days which was right on the beach but then upscaled to Sí Como No where we had amazing views, lots of wildlife to enjoy and wonderful service.
Either choice is worth your time.

Go now and book your trip with KimKim!

Maricruz Pereira profile photo
Maricruz Pereira, local specialist, responded to this review:

Hola, Teresa! Thank you so much for your review and report!! It was a pleasure working with you, and I'm super happy that you could take the trip and enjoy our country so much!
I will forward your nice words to José Pablo, Adrián and your local outfitters, they will really appreciate them.
Pura vida!
Maricruz

Our Flawless Costa Rican Vacation · Costa Rica - Feb 26 - Mar 18, 2021

Traveler: Chet G. - Local specialist: Diego Rivera

Kim Kim,
Diego was amazing! We told him who we were (old but not dead) and what we wanted (more forest than beach) and he listened. His plan was a 21-day drive and stay adventure that was perfect for us. Going on a great adventure means (safely) getting out of your comfort zone – anxiety without harm. Some of the roads were narrow, steep, and twisty, but traveled without incident and minimal held breaths. The fifteen-minute walk alone through the dark forest to our Treehouse was full of... read more

Kim Kim,
Diego was amazing! We told him who we were (old but not dead) and what we wanted (more forest than beach) and he listened. His plan was a 21-day drive and stay adventure that was perfect for us. Going on a great adventure means (safely) getting out of your comfort zone – anxiety without harm. Some of the roads were narrow, steep, and twisty, but traveled without incident and minimal held breaths. The fifteen-minute walk alone through the dark forest to our Treehouse was full of noises and imagination but also the satisfaction of finding some of the critters we had been shown on our guided night walk. Sure, the provided google map route took us on a 3k “short cut” on a one-lane stone road through a dairy herd, but it came out at
the right place and when was the last time you had cow breath in your window.
The trip was not all adventure, there was a lot of learning. We went on tours and saw frogs, snakes, butterflies, frogs, monkeys, sloths, frogs, dolphins, cacao plants, frogs, iguanas, coffee plants, frogs, spiders, one giant crocodile and heard the stories of each. Having a guide is a must. We could have traveled the same paths and we would not have seen a thing. The guides Diego found were terrific at explaining the fauna and flora and being patient while we took five minutes to see what they were pointing at. Sloths were really hard to see. I would find it, take my eyes off it, and never find it again. Maybe the guides have some secret power to “show” us what we want to see, even if it is not there. But then they take a picture of it – and send us the picture. Superb!
Finally, there were the accommodations that ranged from a “primitive” (not) treehouse with a king-size bed and full bath to truly luxurious room with a private hot tub. Of all the places we stayed my best memories were the showers. One shower had glass walls looking out into the forest canopy, one had two showers, one inside and one in an outside garden, and another shower had a glass wall viewing the forest and Avenal volcano.
Throughout our visit we were impressed with the sanitation measures in place at businesses and in the parks regarding COVID. Always someone at the entrance to make sure everyone has a face covering, and they wash their hands - at businesses both large and small.
Diego put all of that together for us and took the time to check in with us throughout the journey to make sure all was well. This adventure went off without a single glitch. Amazing, I cannot orchestrate my breakfast at home for twenty-one days without something going wrong. We are including a summary of some of the people, places, and things we enjoyed the most.
1 Rio Celeste Hideaway Hotel 27-28 Feb
Kenneth and the staff at the hotel answered every question and request to make our 2-night stay hiccup free. Our bungalow was spacious and elegant, with lots of natural light during the day from floor-to-ceiling windows, as well as reading light for evenings. Two spacious showers, one indoor and one an enclosed outdoor shower complete with luscious flowering plants. A gorgeous, roofed deck so we could sit out even when it rained. Everything was supplied.
The open-air restaurant is surrounded by so many lush tropical plants it is like sitting in a garden, and the food. Well, one of us is an omnivore and one a vegetarian and we each had choices that were delicious, with some suggestions by the chef. They had positioned in the “garden” a stand with fresh fruit which attracted the birds so we could photograph them up close!
They arranged a guide, Joseph, to give us a night walk around the property where he explained what we were seeing, and hearing (very reassuring). We got to see colorful frogs and friendly snakes and even footprints in the dirt of something I do not remember the name of. Frosting on the cake was Joseph forwarding us the close-up pictures he took on the tour. He is an accomplished photographer!

2 Tenorio Volcano National Park Tour with Jonier 28 Feb
We were the only two people on this tour so we had the delight of Jonier telling us everything we were seeing and what to look for, the history and uses of the Park, some stories and customs of the area and foods we should be sure to try. He kept a good pace for us and made sure of our footing on some of the slippery or steeper parts, answering all our questions as we went along. He is so personable and knowledgeable it is apparent he enjoys his profession as a licensed guide.

3 Boca Tapada, Maquenque Ecolodge, Tree House 1-2 Mar
What an adventure this was! After driving twenty-five kilometers on a dirt road, we arrived in the Lodge’s parking lot with no hotel in sight. There was a restroom and a phone on the wall which connected us with Reception, who then sent a boat to pick us up (we could see the boat and landing across the river). Once across we walked 10 minutes along a gravel walk with lush Costa Rican “forest” on either side. At Reception we were greeted by Vicki who coordinated our entire stay beautifully and arranged for one of the staff to carry our suitcase up the gravel path for another 10-minute walk to our very own treehouse. Forty-eight steps up we found a gorgeous deck looking out over the jungle, and inside a king size bed in an amazingly comfortable room, with complete bath, including shower with windows on two sides looking out over the jungle.
The grounds are lushly forested with a beautiful “lagoon” complete with caiman whose eyes shine in the gleam of nighttime flashlights. The open-air restaurant serves
delicious fare for both the guests, and the birds who flock to a short platform covered with fresh fruits which attract them, making birding an up-close-and-personal experience.
During our two-night stay we took two tours, both with our excellent guide Jose. On the night walk he led us around the property where he pointed out the caiman’s shining eyes, plus colorful frogs, friendly snakes, and night-blooming flowers.
On our daytime boat tour up the river to the Nicaraguan border Jose pointed out iguana, crocodile, many types of birds, old homesteads along the shore, and gave us a snapshot of the history of the area – including the fact that his father made the furniture at the lodge, harvested from a local farm.

4 Tirimbina Lodge and Rainforest Center Chocolate Tour, 4 Mar
What a wonderful tour through the rainforest this was. Because of COVID we were the only two guests on the tour, so we were able to pepper our guide William with all our questions. He told the stories of everything (including the beautiful birds) we were seeing around us, both on the trails and across the hanging bridge that led across a deep ravine. When we reached the cacao plantation, he explained the history of chocolate cultivation and we saw cacao trees and tasted the white, sweet fruits inside the pods. Then there was a demonstration of the numerous steps the indigenous people followed to make chocolate. These same steps are followed today except using machines instead of using hand power. And then, the absolute best part, getting to taste the chocolate at several points in the process, including the so-marvelous, finished product of silky-smooth warm chocolate.
The Tirimbina Reserve is a scientific area, dedicated to studying butterflies, cacao, chocolate, and nutmeg. To preserving and understanding nature and its processes.

5 Pierella Butterfly Farm & Ecological Garden Tour, 5 Mar
From a 20x20 M plot of bare land in 1995 to the lush rainforest it is today, William and Krystal have grown a thriving butterfly operation and the tour they gave us was totally eye opening. How could the vegetation grow this lush in such a short time, with such an abundance of varieties of both flora and the beautiful butterflies?! It’s beautiful.
It is obvious this is more than a business to them as their passion for this forest and its residents suffuses all their stories and the excitement they express in their explanations. They are reclaiming the rainforest.
Beyond learning the lifecycle of butterflies and seeing so many varieties in their stages of development, William showed us a sloth, and found for us the rare white bats (tiny little white bundles nesting on the underside of a heliconia leaf). Then Krystal took over and pointed out colorful frogs and birds she located by their calls.
As if the personal tour wasn’t enough, Krystal showed us how chocolate is made, using cacao pods from the trees growing on their land, then fed us a delicious (and bountiful) typical casado lunch.

6 Savegre Hotel Natural Reserve 6-7 Mar
The 9K drive down to the hotel from the paved highway got our attention. Suffice to say the road is narrow, steep, and twisting (and even paved in sections) but totally manageable. The hotel and grounds are superb, from reception to the restaurant, trails, rooms (we had a junior suite), to the spa where I received a blissful massage. The entire staff made sure our 2-night stay put smiles on our faces.
In early March when we were there it got cool (40’s F) at night so the blankets on the beds were most welcome. And my jacket came in handy for my 0530 Quetzal Birdwatching tour when it was still dark.
The tour itself was an astounding success! My guide (Melvin I believe) drove us up the road a short distance, parked, got out his scope, heard a Quetzal calling and immediately sighted the colorful male bird in a nearby tree. We watched it long enough for M to take a video of it on my camera, through his scope, giving me both visual and audio. It then flew to another close-by tree where a female was perched and whose picture we also got, through his scope. What a morning! And what a considerate guide to get those photos for me!
Our room was very spacious and comfortable with lots of windows for natural light, bedside lighting for reading, and an elegant bathroom with candles beside the tub.
As a vegetarian I appreciated the staff and kitchen working with me on menu choices while my omnivore husband enjoyed the entire menu happily. The fresh fruit plate at breakfast was something to look forward to as well.

7 Cuna del Angel Hotel - Uvita 8-9 Mar
This is a lovely hotel, just north of Uvita town and quite near the beach, with beautiful grounds immaculately kept. The hotel restaurant is entirely gluten free and its open sides provide beautiful views of the lush forest and the Pacific Ocean. I also received a particularly excellent facial from Yolanda in their spa. The air conditioning was appreciated in this humid part of Costa Rica.
During our 2-night stay there we visited the nearby beach community of Dominical which we really enjoyed. So laid back – complete with natural foods grocery (Mama Toucans), a café with veg and vegan options and free wi-fi, and many vendors along the sandy beach drive (hippie comes to mind) shaded by palm trees blowing in the warm breezes. We had a good lunch at Phat Noodle too.

8 Bahia Aventuras 9 Mar
The crew from Bahia Aventuras led us on a snorkel tour in the warm waters of the Marino Ballena National Park. We were so impressed with their excellent equipment and the care they took to make sure we were at ease every step of the way, and to make sure we saw a variety of marine life. Our companion boat stayed near us the entire time and was our café on the water during our trip back to shore. It was an excursion I highly recommend.

9 Manuel Antonio National Park 11 March
Andray was our excellent guide for the morning through this park - the guy who was able to show us sloths in the trees - and any guide who can make it possible for mere mortals to discern a sloth high up in a tree, surrounded by leaves and branches, is a gem by any standard. All the way through the park he told us the history of the area, the natural habits of the creatures living in the park, and on to the beaches which are beautiful and situated in small coves where swimming is a treat! We highly recommend both Andray and this park as well worth it.

10 Amor Arenal Hotel 14-16 Mar
From the moment we arrived at Reception to the moment we drove away, the entire staff of this luxurious rainforest lodge made sure our 3-night stay was exceptionally enjoyable. The grounds, our “cabin”, the restaurant, pools, everything, put big smiles on our faces. Breathtaking was the jolt I felt when we entered our cabin and I saw the woods – in floor, walls, ceiling – stunning, especially when enhanced by the spacious windows and the lush greenery outside those windows. Simple, elegant, and totally fitting in the rainforest setting. Spacious enough in our room in fact, to use the yoga equipment supplied in the closet! So thoughtful.
The pools were refreshingly salt water and there was both sun and shade around them for enjoying them in any temperature. The open-air restaurant was its own tropical garden, complete with delicious food and beverages at every meal. We highly recommend this lodging to anyone staying in Costa Rica.

11 Organico Fortuna Restaurant 15-16 Mar
So good we went twice in two days! I’m vegan and was overjoyed to find an entire selection of vegan dishes and drinks. Plus, my omnivore partner got a delicious fish dish and, he thought, the best meal of our 21-day stay in CR. The service both visits was so friendly and helpful in describing the dishes it was simply hard to limit what we ordered!
The setting is relaxing with light, bright surroundings, and comfortable chairs. A definite recommendation to visit and dine.

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Thank you very much for this detailed and useful feedback. It was a great honor to help you design this amazing trip. I really enjoyed meeting you, and I hope you can come back in the near future, there are other regions that you can explore during your next trip.
Keep your spirit of "Pura Vida" with you and please stay in contact!
Diego.

Kim

Ecuador was an amazing trip in the midst of a pandemic... · Ecuador - Dec 31 - Jan 9, 2021

Traveler: Kim M. - Local specialist: Gabor Csizmadia

Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip.

"Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him... read more

Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip.

"Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him by me and my significant other and truly went out of his way to make our trip one of our best yet! His knowledge of the places we went to and the routes to get there was top notch. We loved him greatly and found a friend for life!

Gabor who helped plan our trip through KimKim is/was a Saint!! I know I drove him crazy with my itinerary changes, questions and concerns, and he just couldn't have handled me better! Haha He was so patient, so detailed and just definitely one of the reasons our trip went so well. He even called me towards the end just to see how everything was going and helped to make a last minute adjustment we didn't know we needed to make.

Overall, I give KimKim and the people they brought into my life a 10 because they are an awesome trip planning site, and I love everything about our trip! I tell all my friends about your site because this isn't my first trip planned through you all and won't be my last!

Family Trip to Costa Rica · Costa Rica - Mar 11 - Mar 18, 2021

Traveler: Cam B. - Local specialist: Randall Jiménez

First trip to Costa Rica and it was everything we expected and more. Have wanted to go there for years!

Costa Rica itself is beautiful and bother tourist and Covid friendly.

Our family is well traveled through Asia, Europe, and N America, and rank Costa Rica right up at the top.

Randall from KimKIm was great and all of the arrangements were perfect and everything ran smoothly.

Normally we would book and work the details of a trip ourselves, but with this being our first trip there and... read more

First trip to Costa Rica and it was everything we expected and more. Have wanted to go there for years!

Costa Rica itself is beautiful and bother tourist and Covid friendly.

Our family is well traveled through Asia, Europe, and N America, and rank Costa Rica right up at the top.

Randall from KimKIm was great and all of the arrangements were perfect and everything ran smoothly.

Normally we would book and work the details of a trip ourselves, but with this being our first trip there and with Covid, decided to give KimKIm and Randall a shot.

We definitely paid more for the trip than we would have booking it ourselves, but there is a lot to be said about hassle free trip planning and execution.

I would definitely use them again!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Cam,

I want to thank you for your review about your family vacation in my country and I am glad to read that your trip was all that you were expecting and more.

I understand and respect, that some people make a decision of doing their own arrangements directly taking all the risks that are involved with that. It may be that they believe they would be getting the trip for a cheaper price, but it is likely that in the end, it could cost them more. By booking with Kimkim and Coast to... read more

Dear Cam,

I want to thank you for your review about your family vacation in my country and I am glad to read that your trip was all that you were expecting and more.

I understand and respect, that some people make a decision of doing their own arrangements directly taking all the risks that are involved with that. It may be that they believe they would be getting the trip for a cheaper price, but it is likely that in the end, it could cost them more. By booking with Kimkim and Coast to Coast, you had the assurance that you were dealing with a well-established company within Costa Rica. You also noticed that you were given an emergency number to contact in the event of problems so to pay some extra is really worth it.

We hope to have the chance to welcome you and your family again in the future.

Pura Vida!
Randall

I'm usually one to plan and book my own trips... · Costa Rica - Jan 28 - Feb 6, 2021

Traveler: Lindsey R. - Local specialist: Alexander Paulini

I'm usually one to plan and book my own trips without using a travel agent service. However, I was blown away by my experience with KimKim. I was able to customize and have as much say-so in the trip planning as I wanted. Alexander was amazing to work with and his expertise for Costa Rica was top notch. He was more than accommodating to our requests and helped plan the most amazing trip. He even helped arrange our COVID test for our return flight. I would highly recommend KimKim and Alexander to anyone planning a trip to Costa Rica.

Alexander Paulini profile photo
Alexander Paulini, local specialist, responded to this review:

Hi Lindsey,

thank you very much for your travel review. We appreciate your trust in us and are very very happy that you enjoyed your trip through Costa Rica. We always try to give our travelers a memorable travel experience and if we made that happen for you then this was our goal.

I hope you remember Costa Rica for a long time and maybe we will see you again.

Best regards from tropical Costa Rica
Alexander

Randall was great and was available during th... · Costa Rica - Dec 27 - Jan 3, 2021

Traveler: Barry R. - Local specialist: Randall Jiménez

Randall was great and was available during the trip to help us plan as well. My friends decided to go as well last minute and he helped them plan their trip as well

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hey Barry!, thank you so much for your feedback. I really enjoyed organizing your vacation and also the ones for your friends and arrange that you could meet all together one night in Arenal.

We hope to have the chance to welcome you again in a near future.

Best,
Randall

Kate

Thanks KimKim! Pura Vida! · Costa Rica - Dec 28 - Jan 5, 2021

Traveler: Kate B. - Local specialist: Emily Strauss

I had a great experiencing using KimKim for my Costa Rica trip! It was so nice to have kimkim take care of everything and Costa Rica was amazing! We will use this website for other trips!

We had an absolute wonderful time using Abdul & karim.. · Morocco - Mar 22 - Mar 29, 2021

Traveler: Amani A. - Local specialist: Abdellah El Asely

We had an absolute wonderful time using Abdullah & Karim through Kim Kim Travels. Our trip was last minute and our arraignments were partially done when I found Abdullah. His level of flexibility, expertise and execution for our visit in Morocco are well worth it! We had a beautiful journey that started off in Marrakech and through the Sahara dessert, Fes, Chefchaoun, and lastly, our departure from Casablanca. Our driver Karim was very pleasant and easy going and always willing to be flexible with our decisions of where we were traveling. Would highly recommend to all my friends and family!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Salam Amani,

I am so happy you enjoyed the tour with our driver Karim and I really appreciate you taking the time to write us this great review! This is exactly what we strive for here at Original Travels and Kimkim. To be at service for our travelers and make sure they enjoy every moment of their journey through our beautiful country :) !!

Hope to see you back one day in Morocco or in another KimKim destination! Inchallah!

All the Best,
Abdel.

Jeremy

Matias put together an awesome trip to an amazing country. · Ecuador - Jan 22 - Jan 31, 2021

Traveler: Jeremy P. - Local specialist: Mathias Onisseit

Matias was amazing. Quick responses, answered all the questions we had, most before we thought to ask them. The partners he worked with were on time, friendly, and knowledgeable. The hotels we were set up in were all great, from hot tubs heated by volcanos to having breakfast with a troop of monkeys, it was places that were unique, clean and friendly. I would send anyone I know to Ecuador and I will give them Matias' contact information to make their trip as special as he made ours.

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Mathias Onisseit, local specialist, responded to this review:

Thanks for your feedback, Jeremy! It was great having you guys as one of our first guests since the beginning of the pandemic. And I'm glad to hear that you enjoyed your time here to the fullest!
I wish you all the best and a great time on your next trips, maybe one day you will return to see the other parts of this beautiful country.

Hasta luego,

Mathias

Mylinda

Daniel was amazing!! He was always available ... · Ecuador - Feb 21 - Mar 2, 2021

Traveler: Mylinda D. - Local specialist: Daniel Larrea

Daniel was amazing!! He was always available if we needed him! It was very reassuring. We had a phenomenal time in the Galápagos AND Daniel was able to plan the trip within our budget after we discussed details. I would highly recommend Daniel and if we decide to go to the Galápagos again, I will reach out to him in the future!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Dear Mindy, Kevin, and Kade!
Thank you so much for the good vibes and the amazing comments, I am very happy to know that you enjoyed your trip to the max! Working on your trip was an amazing experience and learning about your experiences was wholesome in every way.
I truly hope I got to forge great memories for you all because you sure did leave some amazing memories for me :)

Haha, You did it!! The Godzilla pictures are AWESOME!

I wish you all the best in the future, and if you decide to come back sometime, feel free to contact me!

Best regards from the middle of the world,
Daniel :)

Michael

Incredible Guides = Incredible Time in Morocco · Morocco - Jan 28 - Feb 6, 2021

Traveler: Michael C. - Local specialist: Sharon Louthian

Morocco is Back !!!

Simply stated, Morocco Immersion Tours & Adventures is totally awesome. Through Kimkim I was put in touch with Sharon with Morocco Immersion. I told her what I was interested in doing and she was able to help me accomplish everything I wanted and much more. She is extremely knowledgeable, accommodating and understanding. My guide for the trip was Amnay. Besides being fluent in English, he is a helluva great guy, very friendly and strives to give you a 10+ time. ... read more

Morocco is Back !!!

Simply stated, Morocco Immersion Tours & Adventures is totally awesome. Through Kimkim I was put in touch with Sharon with Morocco Immersion. I told her what I was interested in doing and she was able to help me accomplish everything I wanted and much more. She is extremely knowledgeable, accommodating and understanding. My guide for the trip was Amnay. Besides being fluent in English, he is a helluva great guy, very friendly and strives to give you a 10+ time. (And if you ask him nicely, he'll even perform an incredible song or two in his native Berber!). From Casablanca to Marrakech, the Atlas Mountains, the Dades Valley to the Rose Valley, the Sahara, Fes, Chefchouen and then Rabat, Morocco Immersion repeatedly delivered. Their great relationships with restaurants, local guides and hotels will result in a grand pay off for you.

So what are you waiting for? Decide what you want to do in this incredible country and Morocco Immersion will give you the trip of a lifetime.

Thank you so much Amnay and Sharon (and everyone else with Morocco Immersion)

Michael.

Sharon Louthian profile photo
Sharon Louthian, local specialist, responded to this review:

Thanks, Michael, for the awesome review! We are so glad that you had such an amazing experience. Amnay shared some of the pictures of the trip and we enjoyed looking at them. They reminded me of my very first trip to Morocco many years ago before it was quite so popular. I guess that is definitely a pro of traveling during this time - getting to experience the country without throngs of tourists!

Glad everything went well and keep us posted on your future adventures!
Thanks again,
Sharon, Amnay, and the rest of the Morocco Immersion team

James

We loved our trip that was arranged for us. R... · Costa Rica - Feb 20 - Feb 28, 2021

Traveler: James M. - Local specialist: Randall Jiménez

We loved our trip that was arranged for us. Randall did a great job. The top site seeing areas were seen plus they booked us in really nice rooms. That were unique except for first and last night which was in a typical 4 star American hotel the CROWN PLAZA. They gave us ample opportunity for free time as well. The guides were great. The vans the roads the restrooms were all cleaner than you typically see in the USA.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi James,

Thank you for the review after the trip to my country. I am glad to read that you and Donna enjoyed the trip that we organized for you and that you felt safe all the time, which is the most important thing to us.

I hope to have the chance to welcome you again in a near future here in Costa Rica and arrange a new adventure.

Best,
Randall

At first I was alittle hesitant to try a trav... · Costa Rica - Feb 10 - Feb 18, 2021

Traveler: Rani R. - Local specialist: Olman Romero

At first I was alittle hesitant to try a traveling agency to help put together my first trip in a long time. I’m glad I made the decision and tried Kim Kim. Olman who was the person helping me with my trip was with me and answered every single question or worry I brought to him. A 5/5 does not do justice for this company simply amazing ! And I recommend Kim Kim to everyone now

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Dear Rani,

Thanks for your review.
It is great to know you had an amazing time in Costa Rica!
I enjoyed planning the trip for Priscilla and you, thanks for trusting in us.

Pura Vida!
Olman

Hands down one of the best companies I've ever planned a trip with! · Costa Rica - Dec 29 - Jan 10, 2021

Traveler: Bryan M. - Local specialist: Alexander Paulini

Before the trip started, I missed my flight due to busy day at the airport and accidentally didn't read the memo about my car rental but despite that, Alex and crew were able to keep the trip from falling apart and did everything in their power to make my trip amazing, I spent 13 days in Costa Rica and did did a self drive everywhere from Liberia to San Jose while hitting places such as Rincon, Arenal, Monteverde, Samara Beach and Dominical to name a few and I was able to do pretty much... read more

Before the trip started, I missed my flight due to busy day at the airport and accidentally didn't read the memo about my car rental but despite that, Alex and crew were able to keep the trip from falling apart and did everything in their power to make my trip amazing, I spent 13 days in Costa Rica and did did a self drive everywhere from Liberia to San Jose while hitting places such as Rincon, Arenal, Monteverde, Samara Beach and Dominical to name a few and I was able to do pretty much everything I wanted to do in Costa Rica thanks to Alex's brilliant trip planning! On top of that, the hotels that were booked for me were all top notch and there were plenty of opportunities to have lunch and dinner no matter where I stayed. If you plan to stay in Costa Rica anytime soon, I highly recommend having Alex from Amazonia to plan your trip with you! My advice for trip planning are if you only drive automatic transmission, make sure you let Alex know so he can rent to best car possible for you and if you miss the flight like I did, make you sure you let Alex know so he can revise the plan accordingly!

Alexander Paulini profile photo
Alexander Paulini, local specialist, responded to this review:

Hi Bryan,
we greatly appreciate the time you took to write this great review and are very happy we could meet your travel expectations. Thanks for trusting our expertise and please keep safe & healthy in these difficult times. Pura vida from Costa Rica. Alex

Definitely what the doctor ordered! · Guatemala - Jan 10 - Jan 17, 2021

Traveler: Bryan M. - Local specialist: Chris Gwinner

I had the pleasure of having Chris as local specialist and Willy as my guide fr=m the company Old Town Outfitters throughout the week from 10/01/2021-17/01/2021. I did the 8 days multi-sport trip for Guatemala and it was everything I could ask for in a trip! Most of the trip consisted of hiking and biking around Antigua as well as volcanoes around the area as well and we visited a chocolate/wine factory as well as a macadamia farm which were nice additions to the tours. I also spent... read more

I had the pleasure of having Chris as local specialist and Willy as my guide fr=m the company Old Town Outfitters throughout the week from 10/01/2021-17/01/2021. I did the 8 days multi-sport trip for Guatemala and it was everything I could ask for in a trip! Most of the trip consisted of hiking and biking around Antigua as well as volcanoes around the area as well and we visited a chocolate/wine factory as well as a macadamia farm which were nice additions to the tours. I also spent overnight in Lake Atitlan as well as camp at Volcano Acatanegro which was a heck of a way to end the tour. Along with Willy being an amazing guide for the entire week, Chris did an amazing job not only accommodating great hotels in Antigua as well as Lake Atitlan, my country required negative Covid 19 tests the week I was in Guatemala and Chris was able to get a doctor to come to my hotel and get the test done so I can return to my country. I highly recommend that if you visit Guatemala to have Old Town Outfitters plan your trip for you, you won't regret it! My recommendation for anyone doing this trip is to learn a little spanish as it would make the trip easier and to have a big backpack if you choose to do the camping trip!

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Chris Gwinner, local specialist, responded to this review:

Thank you for taking the time to leave us your review Bryan! I'm glad you were able to visit Guatemala during these times and enjoy your vacation with Wily guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

INCREDIBLE TRIP!!!! · Costa Rica - Dec 29 - Jan 13, 2021

Traveler: Matthew G. - Local specialist: Alexander Paulini

When I started planning my honeymoon in November I sent two emails. Alexander (Alex) from Amazilla Travel responded within 24 hours. I didn't know how lucky I was at the time.

I told him what I was interested in and off we went. We looked at attractions, activities, budget, time allotment, value, etc. From the start, and throughout the entire trip, Alex was a phone call away to answer any question, big or small, or to offer a suggestion. We went to Tamarindo for 6 nights, Arenal for... read more

When I started planning my honeymoon in November I sent two emails. Alexander (Alex) from Amazilla Travel responded within 24 hours. I didn't know how lucky I was at the time.

I told him what I was interested in and off we went. We looked at attractions, activities, budget, time allotment, value, etc. From the start, and throughout the entire trip, Alex was a phone call away to answer any question, big or small, or to offer a suggestion. We went to Tamarindo for 6 nights, Arenal for 4, and ended in Manuel Antonio for 4. His expertise allowed us to maximize our time and utilize our budget to have the best experience possible. Zip lining, white water rafting, boat safari, hanging bridges, scuba diving, rental car, accommodations. Everything was incredible. We couldn't be any happier. Thanks Alex and Pura Vida! We can't wait for the return trip!

Alexander Paulini profile photo
Alexander Paulini, local specialist, responded to this review:

Hi Matthew,
we really appreciate your feedback. We are happy to know that you enjoyed so much your honeymoon in Costa Rica and all the activities we arranged for you and that we met or surpassed your expectations. Please keep safe and healthy and we hope you will have long-lasting memorable memories of this honeymoon. We will be more than glad to hear from you again if you decide to come visit us again. Thanks for trusting in our expertise. Pura Vida from Costa Rica. Alex

Betsy

Unforgettable Morocco 🇲🇦 · Morocco - Dec 26 - Jan 1, 2021

Traveler: Betsy K. - Local specialist: Abdellah El Asely

We miss Morocco and our amazing guide Abdel and Karim, our always smiling driver! Abdel arranged a magical trip for us, a true experience and not simply a prescribed list of sights. The highlight of our trip was our 2-nights camping in the Sahara at Tiziri Camp. The camp is run by Akmed with his team of friendly helpers/amazing musicians. After delicious dinners we would sit around the fire listening to live music played by Akmed and his crew. Fantastic! We had many memorable discussions... read more

We miss Morocco and our amazing guide Abdel and Karim, our always smiling driver! Abdel arranged a magical trip for us, a true experience and not simply a prescribed list of sights. The highlight of our trip was our 2-nights camping in the Sahara at Tiziri Camp. The camp is run by Akmed with his team of friendly helpers/amazing musicians. After delicious dinners we would sit around the fire listening to live music played by Akmed and his crew. Fantastic! We had many memorable discussions under the starry sky and I happily celebrated an unforgettable birthday there. We also visited a nomad home and rode camels at sunset, heard the music of Mali... thank you Akmed! We have visited Morocco before but this trip taught us a great deal more and deepened the experience immeasurably.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Betsy,

Thank you so much for your lovely review, I'm overwhelmed by your comments and it was a pleasure to arrange all the services for you and to select unique hotels for your stay to make it more memorable. I will let Karim and Ahmed about your praise and lovely words, they will be glad to hear that you and Richard enjoyed the tour.

I hope you would visit us again, you are always welcome!
Thanks again,
Abdellah

Cartagena and Santa Marta, Columbia: December 2020 · Colombia - Dec 12 - Dec 19, 2020

Traveler: Sabena K. - Local specialist: Margoth Rico

My friend and I had such a wonderful and memorable time in Cartagena and Santa Marta. Margoth did an amazing job organizing and suggesting activities, transportation, hotels, and restaurants. Everything went so smoothly. She was even available during our stay and would check up on us. She is very knowledgeable on creating out perfect vacation. I wanted to visit Cerro Kennedy which not many tourist hike and she was able to make arrangements last minute as I was not sure what traveling would... read more

My friend and I had such a wonderful and memorable time in Cartagena and Santa Marta. Margoth did an amazing job organizing and suggesting activities, transportation, hotels, and restaurants. Everything went so smoothly. She was even available during our stay and would check up on us. She is very knowledgeable on creating out perfect vacation. I wanted to visit Cerro Kennedy which not many tourist hike and she was able to make arrangements last minute as I was not sure what traveling would be like at a peak of COVID.

Juan Carlos was our tour guide and driver while we Santa Marta. I highly recommend him as well if you plan on visiting Santa Marta. He is very professional, kind and knowledgeable. The personal touches and details made a big difference.

Thank you both for an amazing vacation!

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

It was a pleasure helping you with your trip Sabena! And thank you once again for visiting Colombia! I am very glad you had a great time here, and enjoyed your time with Juan! All my Best Wishes to you and Layla!

Sandy

All we can say is WOW RANDALL! · Costa Rica - Dec 5 - Dec 13, 2020

Traveler: Sandy H. - Local specialist: Randall Jiménez

Wow we can't say enough good things about Randall and the trip he created for us. From start to finish it was amazing. It was exactly what we wanted and he even arranged some things we didn't even know we wanted that were perfect additions. During the trip, we made a few modifications like extending our time at the beach and upgrading our rooms and he took care of all of those things efficiently and professionally with exceptional communication. I can't recommend his services enough. THANK YOU RANDALL!

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Sandy,

Thank you for your kind comments, I really enjoyed planning this trip for you and Tracy and it makes me really happy that you have enjoyed it from beginning to end and if we have to assist you with some last-minute changes to get that, it worths all the effort from our team to give you two at the end a nice memory from your trip to my country.

We hope to have the opportunity to assist you again on a new adventure.

All the best!
Randall

What can I say? Words just don’t do an experi... · Morocco - Nov 17 - Nov 22, 2020

Traveler: Kelly F. - Local specialist: Abdellah El Asely

What can I say? Words just don’t do an experience like we had any justice. It was a breathtaking, sweeping view of a beautiful country rich in religious, cultural, historical and geographical wonders. Abdellah, our guide, and Mohamed, our driver (more importantly our good friends) took us on the trip of a lifetime. With Covid, the flights were a little tricky and we missed the first day of our scheduled tour. They were super flexible and accommodating and fixed our tour without any issues.... read more

What can I say? Words just don’t do an experience like we had any justice. It was a breathtaking, sweeping view of a beautiful country rich in religious, cultural, historical and geographical wonders. Abdellah, our guide, and Mohamed, our driver (more importantly our good friends) took us on the trip of a lifetime. With Covid, the flights were a little tricky and we missed the first day of our scheduled tour. They were super flexible and accommodating and fixed our tour without any issues. When we arrived they were both there to greet us with smiling faces and a nice air conditioned car. We went to Chefchouen, the blue pearl of Morocco, Fes, Skoura Oasis, the Sahara Desert and Marrakech. (We had to skip Casablanca because of our flights.) We drove the whole way to each place. Abdellah and Mohamed pointed out all the details along the way and answered all of our questions. We ate amazing local food and experienced life like it is for the locals. Our Riads (little bed and breakfasts made out of old homes that are like mansions) were amazingly beautiful and unique at each stopping point. If you choose to go to Morocco, you have to go to the Sahara. It’s a must. We stayed at TIZIRI camp and were lucky enough to have the place to ourselves. It was magical. Please use Oroginal travels for your plans. A trustworthy company that will make your trip exactly what you want and need. Thank you guys. 🇲🇦🇲🇦🇲🇦❤️❤️❤️🇺🇸🇺🇸🇺🇸

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hey Kelly & Edgar,

Thanks for this amazing 5-star review, we are delighted that you enjoyed your trip with Original Travels.
Our entire team makes it a point of honor to ensure that the Moroccan experience is for the best, in accordance with the wishes, desires, and expectations of our travelers.

Thank you again for choosing us, and we will be happy to assist you with your future travels to Morocco, Inshalah!

All the best,
Abdellah
Original Travels

Best Egypt experience possible! · Egypt - Nov 22 - Nov 29, 2020

Traveler: Kelly F. - Local specialist: Sherif Khalil

What can I say? This trip was truly magnificent and everything I dreamed Egypt would be. Safe, secure and incredibly tailor made just for us. The customer service was exemplary and our guide was a master Egyptologist, Mohamed. He has a true passion for his people’s history and an incredible educational background as well. We started in Luxor on a cruise aboard the Senesta St George Nile Cruise boat. It was absolutely magical cruising along the Nile. Very clean, well appointed and lots and... read more

What can I say? This trip was truly magnificent and everything I dreamed Egypt would be. Safe, secure and incredibly tailor made just for us. The customer service was exemplary and our guide was a master Egyptologist, Mohamed. He has a true passion for his people’s history and an incredible educational background as well. We started in Luxor on a cruise aboard the Senesta St George Nile Cruise boat. It was absolutely magical cruising along the Nile. Very clean, well appointed and lots and lots of food! Luxor itself is so jam packed with ruins that it would take months to see them all. We were able to see a few and the highlight for us was Karnak temple. Awe inspiring is the only way to describe it. Mohammed thoughtfully showed us the important aspects of each ruin. We learned how to decipher some hieroglyphics and also speak some Arabic with him. We went to Valley of the Kings, Valley of the Queens, Kom Ombo Temple and many more with Mohammed as our guide. It was an absolute pleasure. We have a friend for life in Luxor, Egypt now. Anyone from age 6-96 would love a tour with him. Next we went back to Cairo and visited the pyramids of Giza and it was truly surreal. All of our accommodations were beautiful. We were whisked from destination to destination with a private driver, security and guide. We even had a coordinator at the airport. Our coordinator spoke English and Spanish which was great too! As someone that usually plans their own trips and does everything by themselves it was a breath of fresh air to have EVERYTHING done for us. At the end of our trip, Sherif, the owner, even came by our hotel to meet us. What a gentleman. Loved this trip with all our hearts! ❤️🇪🇬🇺🇸❤️ Thank you Sherif, Dunes and Beyond, Mohamed and all the people that served us with the utmost care in this trip.

Sherif Khalil profile photo
Sherif Khalil, local specialist, responded to this review:

Hi Kelly,
It is really pleasant to know that you and Edgar have enjoyed your Egypt trip with us. We will convey your nice words to everyone.

We are all waiting to see you again in Egypt in the near future.

Best,
Sherif

Randall was great · Costa Rica - Nov 14 - Nov 22, 2020

Traveler: Jordan H. - Local specialist: Randall Jiménez

Randall made a great itinerary we were both very pleased

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hey Jordan,

I am glad that you and Owen enjoyed the trip that we arranged for you at the very last minute and that you could take some time off to relax in our country. We hope to welcome you again in a near future.

Best,
Randall

Great great experience! Seamless and magical.... · Brazil - Oct 12 - Oct 14, 2020

Traveler: Abigail F. - Local specialist: Camille Terra

Great great experience! Seamless and magical.

Camille Terra profile photo
Camille Terra, local specialist, responded to this review:

Hi Abigail,
I'm very glad that you had such a great experience. Thanks for trusting our expertise and hope to see you back again soon!
All the best,
Camille & Brazil Green Travel Team

Bonnie

Beyond my dreams · Myanmar - Jan 8 - Jan 30, 2020

Traveler: Bonnie S. - Local specialist: Anne Cruickshanks

Our trip to Myanmar was our second month-long trip arranged through kimkim and once we are able to travel again, we will be booking a third!

All of our guides provided us with more information than expected and there were new discoveries every day.

Our countryside biking and nunnery lunch in Mandalay was very peaceful, but the bikes provided were far from comfortable for us. We loved the experience, but suffered later.

Bagan was breathtaking and the hotel was very special. I didn't feel... read more

Our trip to Myanmar was our second month-long trip arranged through kimkim and once we are able to travel again, we will be booking a third!

All of our guides provided us with more information than expected and there were new discoveries every day.

Our countryside biking and nunnery lunch in Mandalay was very peaceful, but the bikes provided were far from comfortable for us. We loved the experience, but suffered later.

Bagan was breathtaking and the hotel was very special. I didn't feel comfortable handling an e-motorcycle, so I hopped on the back of our guides bike while my husband drove his own. We made so many wonderful discoveries in Bagan including a cooking class with May. We had a tour of the market and then were given a basket and money to buy any ingredients we wanted for our meal. I was worried about the language difference, but the market vendors were so kind. We stopped for a tea before going to May’s house to cook our meal. So much fun! Our boat trip on the Irrawaddy River at sunset completed the day.

My personal favourite point in the trip was our time spent in Kalaw with the elephants at the Green Valley Elephant Camp, a retirement home for former logging elephants. We interacted with the elephants by feeding them, touching them and then bathing them in the river. The time spent with them in the river will stay with me forever!

Our guide, Thwe Wai Soe and driver for this part of the trip were the best that we have ever experienced!

We traveled by so many different means of transportation, had so many different experiences and stayed at wonderful accommodations. Well done, Myanmar Pure!

Anne Cruickshanks profile photo
Anne Cruickshanks, local specialist, responded to this review:

Dear Bonnie and Dave,

Thank you so much for sharing these beautiful photos and feedback from your Myanmar trip! It is great reading about what enjoyed and where we need to improve plus I'm sure will be useful for future travelers too!

I will share the comments with our team- they will appreciate reading such positive words during this difficult time!

Hope you are staying healthy and looking forward to your next kimkim journey!

Best regards,
Anne & The Myanmar Pure Team

Visiting Costa Rica in Covid times...... · Costa Rica - Oct 1 - Oct 11, 2020

Traveler: Maureen D. - Local specialist: Adriana Prado

We had a wonderful vacation in Costa Rica! Every site we visited was stunningly beautiful. The side trips to the coffee and living farms were interesting and fun to experience.

Alex and Alejandro (local specialist) made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans.

I cannot say enough good things about Alejandro our guide. He was fantastic! He was... read more

We had a wonderful vacation in Costa Rica! Every site we visited was stunningly beautiful. The side trips to the coffee and living farms were interesting and fun to experience.

Alex and Alejandro (local specialist) made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans.

I cannot say enough good things about Alejandro our guide. He was fantastic! He was incredibly flexible and creative to deal with the situations on the ground between the Covid restrictions and protests that were going on in various parts of the country. He took us to a range of interesting eateries where we experienced tasty local food.

Costa Rica is taking Covid seriously. Masks are very widely used and you have to wash your hands before entering any place. We are in the early 60ish age group and felt that we were not being put at risk.

We were one of the first international travelers that the country was seeing in seven months. They warmly welcomed us and were very appreciative that we were visiting.

For those of you thinking about going to Cost Rica, jump in! You will have a fantastic holiday with warm, positive memories in the year of Covid.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hi Maureen & Girard,

Thank you very much for your kind words and most important for trusting us your vacation. It is very nice to read about the success of your trip which encourages us to keep working hard towards the future.

We wish you all the best and hope to greet you once again here in Costa Rica.

Kind regards,

The Amazilia Travel Team

Ioana

Memorable multi-day trip to Luxor and Cairo to learn about Egyptian civilization · Egypt - Sep 30 - Oct 4, 2020

Traveler: Ioana T. - Local specialist: Ibrahim Elaref

Ibrahim and his team organized a custom 4 day trip for our family of 5 (myself, husband and children ages 17, 10, 10)--pick-up from Hurghada, then Luxor 2 days, flight to Cairo where we stayed 2 days. Great care and excellent organization throughout the trip. What we liked the best:
• Very knowledgeable and friendly guides---both Ahmed and Nour were excellent, really enjoyed their stories & description of sites visited.
• Drivers & cars were also very good and felt safe driving with them... read more

Ibrahim and his team organized a custom 4 day trip for our family of 5 (myself, husband and children ages 17, 10, 10)--pick-up from Hurghada, then Luxor 2 days, flight to Cairo where we stayed 2 days. Great care and excellent organization throughout the trip. What we liked the best:
• Very knowledgeable and friendly guides---both Ahmed and Nour were excellent, really enjoyed their stories & description of sites visited.
• Drivers & cars were also very good and felt safe driving with them throughout the 4 days.
• Luxor sites selection was excellent—we liked everything—the tombs, the temples and the museum.
• The Sofitel Winter palace hotel was a very memorable experience, I had a very special feeling after staying at that hotel.
• In Cairo---the pyramides and the Sphinx tours were great as well
• The addition of the park / botanical garden on Sunday was really nice---we enjoyed very much spending the Sunday afternoon there.
• I liked the visits to stone and perfume shops in Luxor and Papyrus shop in Cairo----in the future, would be great the guides to mention these upfront as well as coach against vendors over selling at the historic sites prior to us arriving there

What I did not like so much:
• The trip to Fayoum was not worth the time---when you present it as the offer it would be helpful in the future to say how long the drive would be, as I thought much shorter distance based on no. of km. While it was quite nice to see the waterfall in the desert, it was not worth the drive.
• The cruise on the river Nile in the last night----atmosphere was OK, but we were the only tourists with the rest of the boat local people. The biggest challenge was covid risk---if I knew the boat was indoors with many people we would have not done it.

What should be done differently next time:
• Might be good to include some of the dinners in the organized package, otherwise, we would be forced to only eat in the evening at the hotel, which is not so interesting. So offering the meal add-ons as a choice might be taken up by many people
• It would have been good to know ahead of time that you have this very strict bureaucracy of reporting the trip to the tourism police and thus no changes can be made---if we knew that, we maybe have spent more time before finalizing the schedule to confirm exactly what we want and what we did not want in the trip (eg visit of the citadel or mosques etc)
• It was a bit scary and unnerving to have the armed security in the car with the police car following us everywhere. Again, learning this before the trip would have been helpful---in the first night went travelling from Hurghada to Luxor I was quite scared whether a terrorist attack warning was issued as I did not expect all the security. Later we got used to it and felt quite good to have all this security attention on us.

Fantastic and well organized · Turkey - Sep 7 - Sep 14, 2020

Traveler: parisa y. - Local specialist: Mehmet Darga

Communication was great. Trip was well organized and everything went perfect. Thank you to Fez Travel and Mr Mehmet.

Mehmet Darga profile photo
Mehmet Darga, local specialist, responded to this review:

Thank you, Parisa. It was great to see you in Turkey.

Epic Morocco Trip of a Lifetime · Morocco - Feb 6 - Feb 13, 2019

Traveler: Alexandra p. - Local specialist: Yassine Echcherki

We travel all the time and much prefer local curated experiences. We would not have been able to have this once in a lifetime experience without Kimkim, Nabil, and Yassine. Nabil was our designated driver from Marrakech, Ourzzazate, the desert camping adventure and Fes but he was so much more. He looked after us with special care and attention the whole week in Morocco. When we had a special shopping request, he made it happen. When we had questions about local culture, he provided context.... read more

We travel all the time and much prefer local curated experiences. We would not have been able to have this once in a lifetime experience without Kimkim, Nabil, and Yassine. Nabil was our designated driver from Marrakech, Ourzzazate, the desert camping adventure and Fes but he was so much more. He looked after us with special care and attention the whole week in Morocco. When we had a special shopping request, he made it happen. When we had questions about local culture, he provided context. Really impressed with his professionalism and attention to detail - you’re in good hands with Nabil. The highlight of our trip were the off beaten paths - camp Chebi is a showstopper - it’s the ultimate glamming experience where you sit around a Bedouin camp fire and stargaze, after an epic camel ride, We met locals, wandered, shopped, hiked, and ate our way through Morocco. Look no further than this brilliant trip Yassine designed and Nabil implemented. Thank you!!! Alexandra and Peter

Yassine Echcherki profile photo
Yassine Echcherki, local specialist, responded to this review:

Hello Alexandra and Peter!

Thank you so much for your kind and thoughtful comments about your trip. I am so happy that you enjoyed it, and that your time spent with Nabil was unforgettable. He is truly a gem and someone who we are very happy to work with. I will share your compliments with him, and with Camp Chebbi. I’m sure that they will appreciate hearing about how much you enjoyed your trip right now. Once you are able to head back to Morocco, make sure to let me know! I would love to... read more

Hello Alexandra and Peter!

Thank you so much for your kind and thoughtful comments about your trip. I am so happy that you enjoyed it, and that your time spent with Nabil was unforgettable. He is truly a gem and someone who we are very happy to work with. I will share your compliments with him, and with Camp Chebbi. I’m sure that they will appreciate hearing about how much you enjoyed your trip right now. Once you are able to head back to Morocco, make sure to let me know! I would love to plan your next trip to explore other parts of the country and see some different off the beaten track locales. Stay healthy and take care!

Warm regards,
Yassine

Yellowstone and the Grand Tetons · the United States - Jun 9 - Jun 14, 2019

Traveler: Alexandra p. - Local specialist: Ben Sander

We took our dad on a birthday trip to Yellowstone and grand Tetons and Ben (and Kim Kim) did a great job identifying awesome accommodation options and taking into account that we did not want to spend the whole trip driving. As a bonus, our trip coincided with the start of guided ranger tours so the trip timing could not have been better.

Lodging at grand Tetons, suggestions in Jackson, and off the beaten path adventures such as trout lake made a big difference in our trip. Kim Kim (and Ben)... read more

We took our dad on a birthday trip to Yellowstone and grand Tetons and Ben (and Kim Kim) did a great job identifying awesome accommodation options and taking into account that we did not want to spend the whole trip driving. As a bonus, our trip coincided with the start of guided ranger tours so the trip timing could not have been better.

Lodging at grand Tetons, suggestions in Jackson, and off the beaten path adventures such as trout lake made a big difference in our trip. Kim Kim (and Ben) did a great job Taking the edge off all the planning and research that would have normally been involved in this type of trip.

Great Trip to Chile - February · Chile - Feb 5 - Feb 14, 2020

Traveler: Alice H. - Local specialist: Nicholas Colombo

Great Trip to Chile - February

Nicholas helped us to organise a great itinerary in Chile at very short notice due to a change in holiday destination!

During our trip we visited Santiago, Vina del Mar, the Atacama desert and then down to Patagonia;. The tours and guides were all fantastic and we managed to fit a lot in in the 10 days we had available and felt like we had seen a lot of Chile by the end of our trip.

The stand out experiences were seeing the geysers in Atacama, visiting... read more

Great Trip to Chile - February

Nicholas helped us to organise a great itinerary in Chile at very short notice due to a change in holiday destination!

During our trip we visited Santiago, Vina del Mar, the Atacama desert and then down to Patagonia;. The tours and guides were all fantastic and we managed to fit a lot in in the 10 days we had available and felt like we had seen a lot of Chile by the end of our trip.

The stand out experiences were seeing the geysers in Atacama, visiting Magdalena Island with the penguins and viewing amazing glaciers in Patagonia.

Nicholas was always extremely helpful and available to answer any questions we had; the expert planning meant that everything went really smoothly - overall a big thumbs up!

Chile is such a vast country that next time we visit we would plan to focus on Patagonia and spend some time hiking in the national parks.

Thank you,
Alice and Andy

Amazing experience with lovely people · Nepal - Feb 11 - Feb 26, 2020

Traveler: Lavanya V. - Local specialist: Sangita Bajracharya

Sangita, Bipin were wonderful - they were generous with their time, friendly, and looked after my brother and I very well. Every aspect of our trip was planned well and we knew that they were always available to help if we needed anything. Cannot recommend anyone more. We spent 9 days trekking the Tamang heritage trail followed by the Langtang trek with our guide Palsang and our Porter Kazu, both organised by Sangita. Trekking with knowledgable and friendly experts ensured our safety and... read more

Sangita, Bipin were wonderful - they were generous with their time, friendly, and looked after my brother and I very well. Every aspect of our trip was planned well and we knew that they were always available to help if we needed anything. Cannot recommend anyone more. We spent 9 days trekking the Tamang heritage trail followed by the Langtang trek with our guide Palsang and our Porter Kazu, both organised by Sangita. Trekking with knowledgable and friendly experts ensured our safety and made the experience much more enjoyable. My brother and I plan to return to Nepal one day and plan to organise any trip we book with Sangita!

Sangita Bajracharya profile photo
Sangita Bajracharya, local specialist, responded to this review:

Dear Lavanya,

Thank you so much for the wonderful review. We are glad to hear that both you and your brother had a great travel experience with us. We look forward to seeing you back in our country Nepal someday :)

Please take care.

Best Regards From Nepal
Sangita and HNB Team

Well organized trip. · Greece - Jul 18 - Jul 25, 2020

Traveler: John M. - Local specialist: Maria Kytea

Well organized trip, thanks to Maria and Dmitri. Transports were smooth and punctual with excellent drivers. Our driver in Athens was extremely helpful. Host hotels were clean, comfortable, and accommodating. The farm tour in Megalochori was a surprise and delight and our host guides were excellent. A bit more information with regard to this farm for review purposes would be helpful. Thanks again!

Maria Kytea profile photo
Maria Kytea, local specialist, responded to this review:

Hi John,

Thank you very much for your review. I am so glad to hear that you enjoyed your trip to Greece!
It was a pleasure for me to be a part of this memory and offer you a comfortable and safe trip.

I will share your lovely feedback with our team, guides, and drivers as well.

If you decide to visit again just let us know!

All the best,
Maria Kytea

It was very easy to plan our trip with the tr... · Costa Rica - Feb 28 - Mar 10, 2020

Traveler: Fran D. - Local specialist: Randall Jiménez

It was very easy to plan our trip with the trip planner. We were able to choose the types of things that we wanted to do like hiking & eliminate those that we weren’t interested in doing such as no shopping. We could also choose the areas that we wanted to visit. Randall coordinated everything so we didn’t have to worry about transportation or guides. It was all included. It’s a great way to explore such a beautiful country. Our hotels were all very nice. I would recommend KimKim to arrange a trip to Costa Rica.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Fran,

What a nice surprise to hear from you after all these months. I hope you, Paul and your relatives are doing well.

I certainly want to thank your feedback for the trip that you took to our country last February and it makes me happy to read that you found the whole process very smooth, which is actually the main purpose of our service, to make the vacation arrangements to our clients an unstressful process.

We wish you all health and strength during these difficult times.

Best,
Randall

Fabulous support and planning.I would like ... · Iceland - Mar 5 - Mar 12, 2020

Traveler: Neha B. - Local specialist: Anuj Mahat

Fabulous support and planning.

I would like to thank kimkim team for planning our dream destination trip-Iceland, hassle free.
Really appreciate the assistance provided by Anuj,he was very helpful and did all necessary changes which we requested during our trip planning ...he used to always call and discuss and know our requirements .

The partners or vendors associated with the kimkim team during our trip too were good.

I would highly recommend kimkim travel as they are trustworthy.

Regards,
Neeha

Where to start - this trip was perfection!!! · Costa Rica - Mar 10 - Mar 21, 2020

Traveler: Kimberley B. - Local specialist: Francisco Herrera

Where to start! This trip was perfection. From the greeting at the airport by an incredibly knowledgeable driver who gave us such insight into the area that we already felt at home by the time we arrived at Tabacon. Every tour guide we had was on time, extremely informative (not only about the specific adventure but about the country) and each one had an amazingly warm personality. We saw every animal that we had hoped to see and some we didn't even know about! We started in Arenal; then to... read more

Where to start! This trip was perfection. From the greeting at the airport by an incredibly knowledgeable driver who gave us such insight into the area that we already felt at home by the time we arrived at Tabacon. Every tour guide we had was on time, extremely informative (not only about the specific adventure but about the country) and each one had an amazingly warm personality. We saw every animal that we had hoped to see and some we didn't even know about! We started in Arenal; then to Monteverde and finished in Conchal. It gave us such an amazing appreciation of so many different aspects of Costa Rica.

When I started thinking about this trip, I had a fairly specific idea of what we wanted to do. This was a trip for me and my 24 year old daughter. Alex and Francisco came up with a custom itinerary that far surpassed anything I could have thought up. They listened to everything I said and turned my ideas into a trip that became a trip of a lifetime. During the planning process they were with me the whole time. Always available by email and phone, to go over any question I had. We were there when the Corona virus just started to impact the US. By the time we left we were one of eight guests at our hotel. During the last week of the trip, the Costa Rican government closed their borders to incoming non-residents. Not only did everything go as planned, but as they were trying to get people home and deal with all of the cancellations, we never felt like we weren't being taken care of.

I could write a book about this trip and how amazing it was and I have Alex and Francisco to thank for that. If I could - I would go back tomorrow morning and have them plan everything. I plan to do just that next year as soon as I possibly can.

Francisco Herrera profile photo
Francisco Herrera, local specialist, responded to this review:

Thank you Kimberly.

We are very glad to hear that you had a wonderful Adventure of a Lifetime here in Costa Rica. We were honored with the opportunity to host you in our country.

Honeymoon in Argentina during COVID-19 · Argentina - Mar 8 - Mar 18, 2020

Traveler: Jenna Q. - Local specialist: Emilce Alonso

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was... read more

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was the highlight of our trip. We loved all of the hotels that Emi booked/suggested for us. We were only able to spend one night in El Calafate, and unable to do any of our planned excursions in Calafate/Chalten, but we will be back! Emi stayed in constant contact with us after COVID-19 travel restrictions started being implemented, and even gave us her personal phone number. We highly recommend Emi if you are planning a trip to Argentina!

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Jenna and Victor,
I want to thank you once again for trusting me to organize your honeymoon.
I am very happy to know that you have been able to fully enjoy your stay in Buenos Aires, as well as in Iguazu and Mendoza. :D
I am sorry that you were not able to finish your trip in El Calafate correctly due to the global situation of the COVID-19. It was a complicated situation as it was an hour by hour issue, but fortunately, you managed to get home before borders were totally closed.
I really... read more

Jenna and Victor,
I want to thank you once again for trusting me to organize your honeymoon.
I am very happy to know that you have been able to fully enjoy your stay in Buenos Aires, as well as in Iguazu and Mendoza. :D
I am sorry that you were not able to finish your trip in El Calafate correctly due to the global situation of the COVID-19. It was a complicated situation as it was an hour by hour issue, but fortunately, you managed to get home before borders were totally closed.
I really hope to receive you on another occasion so you get to know the rest of Argentina.
It was a pleasure to meet you! :)
Emi

Oliver was great managing the whole COVID19 s... · Colombia - Mar 12 - Mar 21, 2020

Traveler: Sayu J. - Local specialist: Oliver Fischer

Oliver was great managing the whole COVID19 situation, ensured I had the most uptodate information so I could make an informed decision to leave as soon as i possibly could. And for that, I am incredibly grateful to his situational awareness. Even though I couldn't enjoy everything Colombia had to offer, I was well looked after with really great accommodation and itinerary options. Thank you Oliver!

Wonderful cycling (South Island of New Zealand) · New Zealand - Mar 1 - Mar 15, 2020

Traveler: Penelope C. - Local specialist: Valentin Puech

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our... read more

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our luggage transported and the organizations of shuttles to and from airport, train and buses and the bicycle company to provide bicycles, support and guidance for the cycling and even suggestions for hikes to do at Mt Cook. Certainly a most memorable experience and a patch of blue while the storm clouds of Covid-19 gathered. We finished the trip on a real high with many lovely memories to carry us through our isolation/quarantine on returning home.

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thank you so much Penny, it was a pleasure helping you organising your trip! All the best. Valentin

Excellent Service · Colombia - Mar 11 - Mar 19, 2020

Traveler: Natasha C. - Local specialist: Margoth Rico

We cannot be more impressed with the exceptional service provided by Margoth @ Aracanto on our Colombia trip. We found her on kimkim.com to help us put together a 10-day itinerary. She promptly responded to our emails, eloquently answered every little query and request and gave excellent recommendations and options for every aspect of the trip. Our itinerary was unfortunately truncated by the COVID pandemic travel restrictions but we have nothing but praise for Margoth’s concern and support... read more

We cannot be more impressed with the exceptional service provided by Margoth @ Aracanto on our Colombia trip. We found her on kimkim.com to help us put together a 10-day itinerary. She promptly responded to our emails, eloquently answered every little query and request and gave excellent recommendations and options for every aspect of the trip. Our itinerary was unfortunately truncated by the COVID pandemic travel restrictions but we have nothing but praise for Margoth’s concern and support for us as we embarked on our tenuous four-flight journey home to Australia. We felt very well looked after from the first moment until arriving back on home soil. We highly recommend Margoth @ Aracanto if you are planning a trip to this beautiful, proud and wonderful country. We will be back! Thanks for everything Margoth!

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Hi Natasha, thank you for your review and it has been a pleasure meeting you and Ake!
And Thank You for visiting Colombia! We are very glad you enjoyed your stay in our country!
We look forward to having you back, and in the meantime please take care.
Best wishes, Margoth

Bruce

Chile March 2020 · Chile - Mar 5 - Mar 12, 2020

Traveler: Bruce R. - Local specialist: Maria Barciela

This is the 14th day of my isolation. I left Santiago. a city then filled with smiling friendly people going about their chores and lives. to return to a place filled with fear and going deeper in civic shutdown, where some are even being encouraged to tell on one another for alleged breaches of the new normal. And I am so thankful for the ten wonderful days we spent in Chile with all of you looking out for us.

I can truly say that our visit owes much of its magic to the care and... read more

This is the 14th day of my isolation. I left Santiago. a city then filled with smiling friendly people going about their chores and lives. to return to a place filled with fear and going deeper in civic shutdown, where some are even being encouraged to tell on one another for alleged breaches of the new normal. And I am so thankful for the ten wonderful days we spent in Chile with all of you looking out for us.

I can truly say that our visit owes much of its magic to the care and thoughtfulness of our handlers and hosts. So I want to thank Maria and Lilia and Across Argentina for planning and organizing our Desert and Wine Tour. Your itinerary and accomodation selections were spot on . The local Tour operators Chile Roads and CI Mundo were very professional and always prompt. The tour guides were very friendly and so very helpful. We learned so much from them all, But I want to especially recognize Nelson Silva, a warm and caring person. We came to appreciate his efforts greatly, In general the tour guides (four guides) were enthusiastic about their work and very knowledgeable Their employers should be very pleased with their work Without the guides and drivers such as these, a tour is empty. And ours were full of life and captivating.

Thank You all Please be sure that you share our gratitude with them all

Fantastic 21 Day trip · Vietnam - Feb 27 - Mar 18, 2020

Traveler: Judy A. - Local specialist: Andy Carroll

Although Andy's name is listed as our local specialist - in reality all credit goes to Ha! We had never worked with a tour company before, but KimKim came highly recommended by my brother who had used them last year. Ha worked so closely with us in the planning - showing genuine flexibility and modifying the program to our exact specifications. We were in Vietnam and Cambodia with another couple - and had a wonderful trip. Even as the pandemic spread - Ha made sure we were safe and... read more

Although Andy's name is listed as our local specialist - in reality all credit goes to Ha! We had never worked with a tour company before, but KimKim came highly recommended by my brother who had used them last year. Ha worked so closely with us in the planning - showing genuine flexibility and modifying the program to our exact specifications. We were in Vietnam and Cambodia with another couple - and had a wonderful trip. Even as the pandemic spread - Ha made sure we were safe and aware of changing dynamics. Fortunately, we stayed one step ahead of the virus and enjoyed all the sites and fabulous hotels booked by KimKim. We visited Hanoi, took the train to Sapa (I preferred the van back!) where we trekked amongst the tribes, enjoyed the stunning Halong Bay on a lovely small ship, spent a few days in Angor Wat (with a picnic and massages in a "secret sacred spot"), Saigon and then relaxing on the beach at our favorite hotel - La Veranda in Phu Quoc. Would highly recommended Kim Kim and Ha to anyone planning this trip of a lifetime (when we can all travel again!)

Trekking and tiger safari · Nepal - Mar 12 - Mar 22, 2020

Traveler: Christopher D. - Local specialist: Chhewang Lama

We did a semi custom trip (11 day) for three with some moderate trekking in Annapurna region, tiger safari in Bardia NP, with some cultural activities in Kathmandu. The trip was well organized and flexible. I only provided some general guidance on my desires and Chhewang made suggestions and tied it all together after some feedback from me. We all enjoyed the trekking and the tiger safari, where we we able to see 4 tigers in the wild over 2 days.
Our trip was interrupted by the covid-19 virus... read more

We did a semi custom trip (11 day) for three with some moderate trekking in Annapurna region, tiger safari in Bardia NP, with some cultural activities in Kathmandu. The trip was well organized and flexible. I only provided some general guidance on my desires and Chhewang made suggestions and tied it all together after some feedback from me. We all enjoyed the trekking and the tiger safari, where we we able to see 4 tigers in the wild over 2 days.
Our trip was interrupted by the covid-19 virus with us being one of the last tour groups. Luckily it was near the end of trip, but there were several scares that the airport would be shutdown to international flights. Chhewang and others were very supportive and helpful in altering the last few days of our trip to try to leave early. We ended up making it out about 36 hrs before the airport closed.
We will consider using the company again for a future trip to Bhutan.

Chhewang Lama profile photo
Chhewang Lama, local specialist, responded to this review:

Hi Christopher

Thank you very much for your positive feedback. It is indeed our pleasure to host you and your daughters to Nepal. Amazing you saw Tiger! Thanks for sharing those pic. And videos. Those were awesome. it was sad during the end of your trip due to covid-19. However, we are happy that you made it safe Home.
Rest assured we are very much looking forward to greeting you again and host you to Nepal or Bhutan trip in near future.

Best wishes 


Chhewang

Lisa

Kim Kim exceeded expectations · Costa Rica - Feb 22 - Feb 29, 2020

Traveler: Lisa H. - Local specialist: Carlos Rodriguez

We had a great time in Costa Rica. Carlos did an excellent job organizing our trip. All of the hotels were wonderful and check-in was seamless. I am usually a do-it yourself travel planner, but would highly recommend KimKim for a work free trip if you would like to go multiple places.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Good afternoon Lisa from sunny and shiny Costa Rica!
It was my pleasure make this trip come true for you, I’m si thankful for visiting our country and I ‘m happy about you because Got it!
Thank you for your feedback trip I really appreciate it, I hope you can visit us in the future when everyone will be safe and ready to travel again!
Take care and Pura Vida Amiga!
Carlos.

Fantastic Trip to Vietnam! February 27-March 17 · Vietnam - Feb 27 - Mar 18, 2020

Traveler: Christine P. - Local specialist: Andy Carroll

We recently returned from an amazing 3-week trip to Vietnam, with a short detour to Cambodia. Ha at KimKim was so incredibly responsive in helping us plan the trip and continuing to customize it for us all the way to the end. She made it absolutely seamless with guides and drivers greeting us exactly as planned, and the hotels she selected more than met our expectations.

Some highlights were riding around Hanoi on a motorbike (driver provided!), biking and cooking classes in Hoi An (and... read more

We recently returned from an amazing 3-week trip to Vietnam, with a short detour to Cambodia. Ha at KimKim was so incredibly responsive in helping us plan the trip and continuing to customize it for us all the way to the end. She made it absolutely seamless with guides and drivers greeting us exactly as planned, and the hotels she selected more than met our expectations.

Some highlights were riding around Hanoi on a motorbike (driver provided!), biking and cooking classes in Hoi An (and everything about Hoi An), kayaking in Ha Long bay, and a day traveling by boat in the Mekong Delta.

We were also incredibly grateful that we were able to go on our trip and return safely during a time when the Coronavirus was spreading. Vietnam had no active cases when we arrived on 2/27, but infected travelers from Europe began to bring in the virus about a week later. Ha let us know immediately when some potentially infected travelers stayed at a hotel where we were booked, and arranged for us to stay at a different hotel. She also arranged on a moment's notice for us to leave Saigon on an earlier flight to Phu Quoc island so that would could relax and be less concerned about staying in a congested city.

We would not hesitate to recommend Ha and KimKim and to use them again...when everything settles down:)

Erica

Wonderful Costa Rica · Costa Rica - Feb 29 - Mar 11, 2020

Traveler: Erica D. - Local specialist: Randall Jiménez

Our trip was wonderful. We saw heaps of fauna and flora and were well looked after by knowledgeable, friendly guides & drivers.
Randall's activity suggestions were appropriate for our group, we enjoyed all of them.
Thanks Randall.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Erica,

Thank you for your comments, I am so glad that you and your party have enjoyed the trip that we organized for you and that you have had the chance to watch a lot of flora and fauna, which was the goal for you all since the very beginning.

We hope to have the chance to welcome you again any other time in the future,

Best,
Randall

Peter

Thank you kimkim. I had an amazing time in Ru... · Russia - Feb 29 - Mar 18, 2020

Traveler: Peter G. - Local specialist: Sean Stewart

Thank you kimkim. I had an amazing time in Russia.

The dealings I had with kimkim in planning my trip - 18 days encompassing Saint Petersburg, Moscow, Suzdal and Vladimir - were amazingly efficient. Their responses were quick and detailed. It was great being able to deal all the time with people in Moscow and Saint Petersburg who were on the ground and able to provide quick support in those very rare moments in a trip where something goes off the rails.

Beyond Saint Petersburg, I really had... read more

Thank you kimkim. I had an amazing time in Russia.

The dealings I had with kimkim in planning my trip - 18 days encompassing Saint Petersburg, Moscow, Suzdal and Vladimir - were amazingly efficient. Their responses were quick and detailed. It was great being able to deal all the time with people in Moscow and Saint Petersburg who were on the ground and able to provide quick support in those very rare moments in a trip where something goes off the rails.

Beyond Saint Petersburg, I really had no idea what to expect of Russia, so I really appreciated the exciting options and ideas presented to me, and given I was travelling at the end of winter, choices which took account of the seasons, places being open and tourist numbers.

It was great having local guides. All were good English speakers and all were amenable to adjusting plans on the basis of the things I was really interested in. I particularly enjoyed the company of Victor, Natasha and Alex who were very passionate about their cities and ‘clicked’ with me.

One decision I made early in the planning was to use drivers only when absolutely necessary and, instead, to get around on public transport as much as possible, I think a really good decision to get to experience the surprises which you can get as you’re walking around a city.

As for highlights, there were so many. And it was so wonderful being “low season” to be at places like Catherine Palace and the Hermitage with very few other people. Imagine standing in front of Da Vinci’s Madonna and Child for five minutes - and you’re the only person in the room, or taking photos in one of the State rooms at Catherine Palace and there being no one else in the picture.
Very pleased Sean talked me into visiting Suzdal and Vladimir which were not initially on my list of places to go. It was great seeing some of the smaller medieval towns and experiencing the life outside of the big cities.

Sean Stewart profile photo
Sean Stewart, local specialist, responded to this review:

Thank you, Peter, for your kind words, it was a privilege to have you as our guest!

Brianna

Great Local Specialist - Disappointing reaction and accomodation to global COVID-19 emergency · South Africa - Mar 8 - Mar 21, 2020

Traveler: Brianna D. - Local specialist: Stephanie Louw

I was very impressed with Stephanie. She was wonderful and i would reccommend her and book with her again. We were loving our trip but then the Government of South Africa declared a national disaster and the Canadian Government ordered all Canadians abroad to come home so we needed to leave our trip early and forego our 2 nights at Addo Elephant park, our 3 night safari at Hlosi and our flight on safair back to Cape Town. Given the circumstances, I am extremely shocked and upset that we... read more

I was very impressed with Stephanie. She was wonderful and i would reccommend her and book with her again. We were loving our trip but then the Government of South Africa declared a national disaster and the Canadian Government ordered all Canadians abroad to come home so we needed to leave our trip early and forego our 2 nights at Addo Elephant park, our 3 night safari at Hlosi and our flight on safair back to Cape Town. Given the circumstances, I am extremely shocked and upset that we have not been refunded for the portion foregone. I am also still waiting on paperwork to show what we lost having to leave early so that i can at least try to make a claim through travel insurance. Please advise. Thank you, Brianna Davies

Our first driver Otto with Desafio was great!... · Costa Rica - Mar 10 - Mar 15, 2020

Traveler: Robert S. - Local specialist: Yenyi Fu

Our first driver Otto with Desafio was great! He practiced Spanish with us the whole time so we could converse better the rest of the time. Loved our white water rafting with Steven as our guide. Then Otto safely got us to the Baldi Hotel with s restaurant recommendation in LaFortuna—LaStreet—which we tried one night—wonderful. Really enjoyed the Hot Springs at the hotel! Had a nice hike on the lava flows of the volcano and then a nice dinner at Tabacon Springs and enjoyed their springs... read more

Our first driver Otto with Desafio was great! He practiced Spanish with us the whole time so we could converse better the rest of the time. Loved our white water rafting with Steven as our guide. Then Otto safely got us to the Baldi Hotel with s restaurant recommendation in LaFortuna—LaStreet—which we tried one night—wonderful. Really enjoyed the Hot Springs at the hotel! Had a nice hike on the lava flows of the volcano and then a nice dinner at Tabacon Springs and enjoyed their springs for an hour—not as hot as Baldi and more crowded. Crowded bus to Monteverde and very bumpy !! But got to Fonda Vela Hotel and enjoyed our Noctural Hike—didn’t think we got to see as much as we expected after we compared our evening with other at our hotel that had done a hike with another company, Really enjoyed the zip lining and since we were the last stop for the bus driver he kindly drove us another 1.5 km to the entrance to the Cloud Forest so we could see it and get a hike in. Were sad to have to head home—but in light of COVID-19 we timed our visit perfectly.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Hi Robert,

Glad to hear that you enjoyed your trip to Costa Rica. It was really timed to perfection, such that you were able to see everything on your list.

Best,
Yenyi

chili with a corons sauce on top · Chile - Mar 7 - Mar 10, 2020

Traveler: Rene V. - Local specialist: Virginia Crivelli

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would... read more

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would heve been very far away of Puerto varas to get back on the plane)
but Vi made it work
we stayed one day longer and the left for Santiago just to make shure
we could change the flight tickets with the help of the hotel and backed up efficiently by your emergency nr personel
txs again
renting the car in Europ car is always somehow a desilusion
the car promised was ( of course...) not available
the altenative was not what we had expected
these companies always flaw you one way of the other !
the highway billing system is somewhat crazy
we had no cash when leaving Temuko
so the billed us 5€ for the first 500 m highway as we had to get on the usual way tp Pucon
and around Puerto varas one had to pay every single time we hit the highway
not so expensive but not fair i felt ! at least unexpected
but then again chili is super scenic and very friendly and helpfull people
just this coronoa infection busted it up
txs for having us here
thank you for your dedication Vi !
rgds
rene and chantal on our way out tomorow we hope

Virginia Crivelli profile photo
Virginia Crivelli, local specialist, responded to this review:

Rene, thank you for your kind words.
I'm happy that overall you had a good experience in Chile and more considering the circumstances.
I'm sorry about the experience with the rental car but, I'm happy to know that you did enjoy the stunning landscapes Chile has to offer :)
I hope you had a nice flight back home.

Best regards, Vi

amanda

Our guide in Yangon, Linn Linn and our bike g... · Myanmar - Mar 8 - Mar 14, 2020

Traveler: amanda p. - Local specialist: Linn Linn

Our guide in Yangon, Linn Linn and our bike guide Nay (apologies for spelling) were both excellent, well informed, helpful and pleasant to be with. The transfers, accommodation, food and cycling were great. The amazing temples in Bagan and the view from Popa Mountain were beautiful as were the sunsets and the river cruise.

Linn Linn profile photo
Linn Linn, local specialist, responded to this review:

Thank you Amanda for this excellent trip review. I will share your good feedback to our team and especially to our guides guides as well.

Looking forward to seeing you again in Myanmar.

Best regards,
Linn Linn

Perfect planning, perfect execution, perfect vacation · Costa Rica - Mar 9 - Mar 16, 2020

Traveler: Sarah B. - Local specialist: Adriana Prado

Everything Adriana planned was exactly what we were looking for - we somehow managed to zip line, snorkel, go rafting, AND lay around on the beach. Schedules went smoothly, and when there was an update to our excursion (because of the tides), a new voucher was delivered to our hotel and we didn't miss a beat.
This was an incredible vacation. The transportation was great, the hotels were lovely, and the activities were perfect. I can't imagine planning another trip like this to Costa Rica without Adriana's guidance.
I cannot recommend this service highly enough.

Costa Rica · Costa Rica - Mar 12 - Mar 19, 2020

Traveler: Nancy A. - Local specialist: Yenyi Fu

Kimkim made my trip to Costa Rica a dream come true. I will be using them for my next trip—for sure!! My transportation, hotels and activities were first class, and they were not possible without Kimkim’s guidance and expertise.

Yenyi Fu profile photo
Yenyi Fu, kimkim staff, responded to this review:

Thanks for your lovely review, Nancy. I hope we will have a chance to help you with another trip soon.

Best,
Yenyi

We had a wonderful time until Corona19 came.... · Morocco - Mar 9 - Mar 19, 2020

Traveler: Sheila A. - Local specialist: Abdellah El Asely

We had a wonderful time until Corona19 came. Pleased with the the way our change was handled. Our driver Samir was wonderful and so kind.. Loved the 3 cities we were able to visit. Did not like the accommodations in Fes but the food was great and the staff were spectacular. Would recommend the company to anyone( very efficient)

Would highly recommend you put Colombia on your trip list. · Colombia - Feb 18 - Mar 10, 2020

Traveler: fern k. - Local specialist: Fabían Levasseur

We were soooo impressed with the trip. Everything went smoothly. All guides and drivers were early and eagerly awaiting us. ALL Colombians were so friendly to us.
We felt safe and well taken care of the whole trip. We had a pretty aggressive agenda but enjoyed discovering beautiful Columbia visiting many different regions. The trip to Chingaza was a great last minute addition and our guide Juanita was fabulous. We LOVED Medellin region and especially the commune 13 visit- our guide... read more

We were soooo impressed with the trip. Everything went smoothly. All guides and drivers were early and eagerly awaiting us. ALL Colombians were so friendly to us.
We felt safe and well taken care of the whole trip. We had a pretty aggressive agenda but enjoyed discovering beautiful Columbia visiting many different regions. The trip to Chingaza was a great last minute addition and our guide Juanita was fabulous. We LOVED Medellin region and especially the commune 13 visit- our guide Marcel was full of information, enthusiasm, and energy.
Our coffee tour was awesome - suggest including lunch (as some groups had - we had coffee and a snack). Cocora was great but our guide Juan was very average - didn't really want to take us on the full loop were had arranged for???? turns out the wilder part of the loop that he didn't want to take us on initially was the best part of the hike.
The 4 day lost city trek was hot, humid, steep and challenging but sooooo worth it - we had great guides and were surprised at the comfort (and bed-bug proofing) and food at the facilities along the trek. The fresh fruit along the trek was soooooo awesome.
Tayrona was beautiful - we skipped the lines into the park as our guide knew people which was awesome - apparently the park had just re-opened after being shut down for a month and people were waiting hours and were even being turned away.
We spent 6 hours in San Andreas waiting for our flight home and it would not have suited us - we did a tour by cab and then walked the malecon / beach . Enjoyed Providencia much more - 4 nights was perfect there. We dove only one day as the reefs are not in great shape. We rented a side by side vehicle to tour the island one day which was great -beautiful beaches. I would highly recommend to others as an activity going to the Lighthouse theatre that shows the black crab migration and culture of the island to everyone- also has an awesome view of the sunset with drinks and decent food. The hike to the peak and meditation rock was so awesome. Deep blue accommodations were awesome but the restaurant was just slightly above average. The food and service was much better at Caribbean Place Donde Martin.

Cartagena was interesting but too hot and busy for our liking - that's just us. We know people who loved staying there because it was sunny, hot, busy, with lots of places to shop and eat - we much preferred Bogota and especially Medellin as far as cities go. The market and cooking class were super interesting.

Overall we were very pleased with our visit - the itinerary suited us and really allowed us to experience as much of Colombia as possible in 3 weeks. We were so impressed with how smoothly everything went and how friendly and helpful Colombians are. This was also a reasonably priced holiday as far as eating and drinking once you are in Colombia.
We will definitely be recommending Colombia to our friends.

Awesome family trip to Colombia · Colombia - Feb 23 - Mar 2, 2020

Traveler: Marianne V. - Local specialist: Margoth Rico

We had an amazing family trip to Colombia thanks to Margoth and her team. We were a party of 7, including children and grandparents, and we wanted to get a taste of everything that Colombia has to offer in an 8 day trip. Already at the planning stage Margoth completely understood what we were looking for in terms of activities, culture, nature, hotels and comfort. She put together a great trip for us and we just had to click “yes” and everything was booked and organised for us. Our trip... read more

We had an amazing family trip to Colombia thanks to Margoth and her team. We were a party of 7, including children and grandparents, and we wanted to get a taste of everything that Colombia has to offer in an 8 day trip. Already at the planning stage Margoth completely understood what we were looking for in terms of activities, culture, nature, hotels and comfort. She put together a great trip for us and we just had to click “yes” and everything was booked and organised for us. Our trip took us to the coffee region, Cartagena and the Rosario islands.

Here are some of the highlights of our trip:

Coffee region:
- Cócora valley; a fantastic nature experience and hike with a private local guide and a visit to the beautiful village of Salento.
- Interesting visit to a coffee farm with a private guide including a coffee tasting.

Cartagena:
- Amazing city and great food. All the restaurant bookings that Margoth and her team had prepared for us, were great!
- Bovedas de Santa Clara: Super charming hotel with apartment like rooms fitting up to 6 people with a great location in the old town.
- Entertaining chocolate making workshop (particularly fun for the kids).
- Highly recomendable private cooking class for the whole family in an authentic French-Caribbean food restaurant in Getsemani.

Rosario islands:
- The trip out to islands was fun for everyone
- The natural aquarium is a “must see” for adults and children
- A nice bike ride and kayak trip with the children on isla grande

The colours, the food, the people and the service in Colombia are all fabulous.

We were so well taken care of by Margoth and her team and felt very safe throughout our whole trip. She contacted us every day to make sure we were happy. At every turn we had someone waiting for us to take us to our next activity and adventure. All bookings were made for us, and when we decided to change one night on the islands for one night in Cartagena, Margoth and her team did everything in their power making it happening for us on a few hours notice.

We will definitely use KimKim again and we warmly recommend Margoth and her team for anyone looking for a special and tailor made trip to Colombia.

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Marianne, muchas gracias! It is a pleasure meeting you and your family, and helping you with your trip! I really hope you come back to Colombia, and we wish you all the very best in the meantime! Margoth

Fantastic tour! · Jordan - Mar 9 - Mar 13, 2020

Traveler: Kate A. - Local specialist: Margherita Clerici

Ahh we had such a fantastic time in Jordan and the tour was great! It covered everything we wanted to do and more. Margherita was super helpful and organised our trip very efficiently. Our driver was lovely and made sure we had a good time. When there was extra things we wanted to do, it was never too much trouble. Highly recommend KimKim and will definitely be using them again in the future. Thanks to all the team,
Kate and Rich (UK)

Margherita Clerici profile photo
Margherita Clerici, local specialist, responded to this review:

dear Kate, thank you so much for your amazing feedback, it has been a pleasure to have you in Jordan and I will pass your kind words to the driver as well

Thank you for travelling with In2Jordan!

Jeffrey

Patagonia - Chile and Argentina · Argentina - Mar 8 - Mar 18, 2020

Traveler: Jeffrey B. - Local specialist: Erin Wiley

Erin was wonderful to work with for this trip! She was extremely helpful with planning everything and making a trip that included what I was looking for and in the budget I was working with. She was very patient with me and answered all questions that I had along the way.
The times in Torres de Paine was amazing, with great weather and beautiful views. Perito Moreno glacier was also amazing!
I was thrilled with my trip. Thank you again to Erin for all your work in helping to make it happen!!

Erin Wiley profile photo
Erin Wiley, local specialist, responded to this review:

Wow, amazing photos Jeff! Thank you kindly for the wonderful review and for always being a pleasure to work with throughout the planning process. I'm so happy that we were finally able to make this trip happen for you and I'm glad that you did enjoy it, and were also able to make it back home safely. Wishing you the best!

Perfect Spring break vacation - PERU!!! · Peru - Mar 4 - Mar 11, 2020

Traveler: Swetha B. - Local specialist: Liz Karen L. J.

Not sure where to start but this trip was pre-planned way ahead of time to accommodate our vacation and kids spring break for 2020! And NOT to forget our 15th wedding anniversary.
Liz! You have just been awesome through past 5months beginning with planning in mid November from Dallas, TX till completion of our tour in March & send us off safely back home town. Thanks for that awesome resort @ Paracas & amazingly beautiful views at tiny hotel @ Ollantaytambo.
Alexandria was the best guide we... read more

Not sure where to start but this trip was pre-planned way ahead of time to accommodate our vacation and kids spring break for 2020! And NOT to forget our 15th wedding anniversary.
Liz! You have just been awesome through past 5months beginning with planning in mid November from Dallas, TX till completion of our tour in March & send us off safely back home town. Thanks for that awesome resort @ Paracas & amazingly beautiful views at tiny hotel @ Ollantaytambo.
Alexandria was the best guide we had through the tour. Regardless of us having altitude sickness we made an attempt to take the tour later than the usual time in Cusco. The moment we met her she made us feel at home through the day & tour. She is just amazing, left us with beautiful memories.
Gabriel was equally good at Agus Calientes and up until Machu Picchu! He made sure kids were comfortable & answered every bit of those silly questions they had.
Gloria was too good during our stay at LIMA hotel. Took us around the city & gave us a tour around the musical water fountain. Kids had a wonderful time
And all of this wouldn't have been possible without you Liz & team kimkim amidst the virus fear. I would highly recommend and in future would travel the world with you all!!

Annette

great trip tp the galapagos · Galapagos Islands - Mar 10 - Mar 16, 2020

Traveler: Annette P. - Local specialist: Isabel Pérez

We had a wonderful trip to the Galapagos! the trip went smooth and we always had a guide to meet us at different islands upon arrival. Our guides were helpful and great at rectifying situations. For instance, my boyfriend and I were going to go on a snorkel/dive session. He was going to dive while I snorkeled, but we were going to be on the same boat. For some reason, I was instructed by one of the boat companies to go on a different boat. I assumed we were meeting together but thought it was... read more

We had a wonderful trip to the Galapagos! the trip went smooth and we always had a guide to meet us at different islands upon arrival. Our guides were helpful and great at rectifying situations. For instance, my boyfriend and I were going to go on a snorkel/dive session. He was going to dive while I snorkeled, but we were going to be on the same boat. For some reason, I was instructed by one of the boat companies to go on a different boat. I assumed we were meeting together but thought it was odd. Our guide Darwin recognized this and called the guide on my boat and asked them to turn around so we could be on the same boat. Darwin was great at looking out for us! Our flight also got delayed and he was able to change his schedule so that we could walk around the island more instead of wait for several hours in the airport. Also, I had left my phone charger on a different Island and Karina, our guide from that Island, had it sent to Darwin! I figured it was gone forever! All in all, the Galapagos is a wonderful place and we would love to return!

Morocco trip · Morocco - Mar 7 - Mar 14, 2020

Traveler: Gautam D. - Local specialist: Hakim Alibouche

Kimkim (through Hakim) provided excellent overall service, coordination of the total trip in Morocco and in their choice of Riads (hotels) in Fes and Marrakech. Hakim was particularly helpful and kept us informed at each step of the planning phase, working with us through several iterations

Local drivers arranged by Hakim were on time and courteous. Guides were also very good and informative. One minor delay was resolved promptly by Kimkim and Hakim.

We loved our Morocco trip from the... read more

Kimkim (through Hakim) provided excellent overall service, coordination of the total trip in Morocco and in their choice of Riads (hotels) in Fes and Marrakech. Hakim was particularly helpful and kept us informed at each step of the planning phase, working with us through several iterations

Local drivers arranged by Hakim were on time and courteous. Guides were also very good and informative. One minor delay was resolved promptly by Kimkim and Hakim.

We loved our Morocco trip from the mosque at Casablanca to the overnight stay in the desert and the palaces. And the medinas in Fes and Marrakech. Lovely country with a lot of history. Wish we had more days to also visit the rest of the country.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Hello Doc,

First of all, thank you very much for your feedback and your precious words. It's a great pleasure to hear you enjoyed your time and each service I arranged for you all over my beautiful country. Our suppliers will be also very happy to hear your feedback and I'll make sure in person to share it with them.

I will be very happy to have you here again in Morocco with a different plan; my country has too many areas and hidden sites to visit and I'll be very glad to arrange a new amazing experience for you!

Keep safe!

Best,
Hakim

Local Green Season travel lead by Jack came u... · Myanmar - Mar 10 - Mar 16, 2020

Traveler: helle h. - Local specialist: Jack Burma

Local Green Season travel lead by Jack came up with a suggestion to an itinerary for a private 1 person 7 days tour visiting Mandalay, Bagan, Kalaw and Inle Lake. I had a few tweaks and wishes he accommodated. I booked and he set the whole thing in motion. There were no glitches and everything went as I hoped for. Without fail I was collected , driven around and had the most wonderful expert guides where I arrived. I saw a lot and learned a lot about amazing Myanmar. I private tour expertly... read more

Local Green Season travel lead by Jack came up with a suggestion to an itinerary for a private 1 person 7 days tour visiting Mandalay, Bagan, Kalaw and Inle Lake. I had a few tweaks and wishes he accommodated. I booked and he set the whole thing in motion. There were no glitches and everything went as I hoped for. Without fail I was collected , driven around and had the most wonderful expert guides where I arrived. I saw a lot and learned a lot about amazing Myanmar. I private tour expertly organised is definitely the way of travel for me in the future. Kimkim.com and Jack can be highly recommended.

Jack Burma profile photo
Jack Burma, local specialist, responded to this review:

Thank you Helle for this excellent trip review. We're truly encouraged and we'll continue doing our great job.

May you be free and safe from Covid-19 and good health!

Looking forward to seeing you again in Myanmar.

Best regards,
Jack

Magical New Zealand · New Zealand - Mar 3 - Mar 16, 2020

Traveler: Blaine M. - Local specialist: Eloise Le Bout

Thanks to Eloise for planning our wonderful trip thru New Zealand. The highlight of our trip was staying at the Matuka Lodge in Twizel(Mount Cook). The flight over the glaciers were beyond memorable. The whole itinerary was very well planned and everything went smoothly. Thanks for all the recommendations. Till the next time.

Eloise Le Bout profile photo
Eloise Le Bout, local specialist, responded to this review:

Thank you Blaine, I am glad to read you enjoyed your trip in our beautiful country! I wish you some fantastic trips to come and will be happy to have you back in New Zealand if you wish to come back!
Kind regards
Eloise

Peter

Excellent trip. Amanda did an excellent job ... · Nepal - Feb 27 - Mar 5, 2020

Traveler: Peter S. - Local specialist: Amanda Delecca

Excellent trip. Amanda did an excellent job of understanding my requirements and tailoring a trip to my exact needs. She was very responsive in her communications and ensured that each aspect of the trip was handled smoothly.

The logistics of the trip were handled flawlessly; from various pick ups and drop offs (airport, hotels, trip legs, etc).

My guides were wonderful.

My cultural guide, Suman was extremely attentive and knowledgeable. I appreciated the personal touches; guiding me... read more

Excellent trip. Amanda did an excellent job of understanding my requirements and tailoring a trip to my exact needs. She was very responsive in her communications and ensured that each aspect of the trip was handled smoothly.

The logistics of the trip were handled flawlessly; from various pick ups and drop offs (airport, hotels, trip legs, etc).

My guides were wonderful.

My cultural guide, Suman was extremely attentive and knowledgeable. I appreciated the personal touches; guiding me through receiving a Hindu blessing and lighting candles for departed loved ones to buying me the best frozen yogurt in Katmandu.

My trekking guide, Rishi was a joy to spend 4 days with. He was very attentive and made sure I was safe and comfortable. His warm smile and sunny personality made each day special and fun. I really enjoyed getting to know him through each day of walking and the meals we shared.

The accommodations exceeded my expectations. Each hotel/guest house was very comfortable with modern facilities. The meals and service were excellent. The staff were consistently warm and accommodating. It was clear that everyone wanted to ensure I had an excellent experience.

The trek was perfect for my needs. It was just challenging enough to make me feel a sense of accomplishment when we reached each destination. The countryside is gorgeous and the historic sites fascinating.

My experience with Nepal was made incredible by the warmth and friendliness of the people.

Great Experience for Personalized Icelandic Vacation · Iceland - Mar 8 - Mar 13, 2020

Traveler: Rob P. - Local specialist: Anuj Mahat

Anuj was a great resource in helping to customize our Iceland vacation to match our expectations throughout the planning process. After our trip began, having Anuj supporting our trip was invaluable. Our trip was to the northern part of Iceland in mid-March which meant we had to adapt to weather, road closures, etc. and Anuj was there with us each step of the way helping us to cancel and rebook lodging, tours, etc. as we adapted our itinerary in real time to accommodate the weather. The... read more

Anuj was a great resource in helping to customize our Iceland vacation to match our expectations throughout the planning process. After our trip began, having Anuj supporting our trip was invaluable. Our trip was to the northern part of Iceland in mid-March which meant we had to adapt to weather, road closures, etc. and Anuj was there with us each step of the way helping us to cancel and rebook lodging, tours, etc. as we adapted our itinerary in real time to accommodate the weather. The end result was the Icelandic adventure that we were seeking that helped us to really experience the villages, people and landscapes that are Iceland.

Anuj Mahat profile photo
Anuj Mahat, local specialist, responded to this review:

Dear Rob,
Thank you so very much for the kind words. I appreciate it. It is truly gratifying to know that I was able to match your expectations and provide you and Stacy have a great experience of Northern Iceland. I look forward to helping you organize your next adventure trip to Iceland.
kindest regards,
Anuj