Kimkim Trip Reviews

Monika was incredible! She helped curate the perfect 3 week honeymoon in New Zealand that was the right balance of romantic, fun, spontaneous, leisure, and adventure.

We funyaked and hiked and glamped and saw the glow worms.

I would recommend KimKim and Monika specifically to anyone looking for an epic and unforgettable New Zealand adventure!

Hotel Reviews

Rendezvous Heritage Hotel Auckland

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Raglan Sunset Motel

Raglan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tongariro Suites

Horopito

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Hermitage Hotel

Mount Cook Village

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Valley Views Glamping

Kurow

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Dairy Private Hotel by Naumi Hotels

Queenstown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Waitomo Glowworm Caves + Ruakuri cave combo

New Zealand

Honestly, we could have skipped the Waitomo Cave tour and just did the Ramiro Cave tour. We saw glow worms up close and personal on the second tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Weta Workshop Wellington

Wellington

Quality of Experience

Guides, Drivers and Staff

Transport

Christchurch - Arthur's Pass return (by TranzAlpine train )

Christchurch

Quality of Experience

Guides, Drivers and Staff

Transport

Big Sky Stargazing -outdoor stargazing tour

Aoraki / Mount Cook Village

Quality of Experience

Guides, Drivers and Staff

Transport

Dart River Funyak Safari

New Zealand

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Onsen Hot Pools

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff

Transport

It's been two years since I travelled to Norway with my family and I still remember how great it was. Kristiina put together a wonderful trip. I had wanted to pack it in so it was definitely a busy trip but the time in Oslo and Bergen were both great. I would highly recommend a museum day wandering around Oslo. The zipline in Bergen on Mt. Ulriken should not be missed either. There were some crossed wires on a day in Vik, but it ended up being a really happy accident. While we had a lot of downtime in a small town, we were able to explore and created one of the best times we had during the entire trip. The travel day from Oslo to Bergen was fantastic. Really there was nothing to be missed. Thank you, Kristiina.

Activity Reviews

Zipline at Mount Ulriken

Bergen

My kids still talk about this experience - really great.

Quality of Experience

Guides, Drivers and Staff

Transport

Norway in a Nutshell Tour

Norway

So much fun! It is a busy day, but completely wonderful and beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

I reached out to kimkim because this was a big trip for us, and they delivered. We worked with both Amandine and Emilie, who were fantastic. They really understood what we were looking for and provided ideas and locations that we never would have known about without their help. Because of them, I was relaxed on our trip, and so was able to enjoy myself, and focus on experiencing the sights and food and amazingness of France. I am telling everyone I know about kimkim because I can't see myself traveling overseas without their knowledge and assistance. So happy to have found this company.

Activity Review

Passport to Versailles - Entrance tickets with audioguide

France

Emilie arranged for a car to take us to Versailles and I would do that again as it made the experience that much more special. AND we were even able to change our pick up location because we found ourselves at the other end of the gardens and wanted to spend more time there. LOVED the gardens and the Trianon. Don't miss the other buildings on the grounds.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver (and car) was icing on the cake. Door to door and at our leisure. I couldn't ask for more.

Our Paris trip was the trip of a lifetime! We couldn’t have managed without your planning, careful attentiveness, and fast communication. Our Notre Dame and Saint Chapelle guide, Manny, was uniquely able to engage with my 8 year old grandson. He was extraordinary.
Our photographer, Kouss, was the sweetest guy, and gave us “forever images” of our time at the Tour Eiffel.
Lourdes, our guide for the Louvre is a true scholar. Our treasure hunt felt way too complicated for us so she graciously agreed to slow the pace. We still managed to see all three wings and the highlights we asked for.
We got lost and missed our bus to Mont Saint-Michel. We rescheduled the trip for the penultimate day, but we were exhausted, so we cancelled again. We’ll catch it in the future.
Versailles was a mob scene. We hadn’t realized that the “self-guided tour” was simply an app. Even if we had known to bring earbuds, the deafening din and the press of the crowd, many of whom were loudly making their own videos and podcasts, would have made it a useless endeavor. The app itself was way too mysterious to manœuvre at my age.
There was a misalignment of dates on day 1 and 2 that kept us from our first tour. I also wanted to check in about our last night at Chantilly. I don’t remember if we had paid in advance, but I was charged for the night.
Great castles tours, too.
Thank you all, and Liz and Diliana, for making these memories possible. We’ll never really be the same!
Lucia May and family

Chile is a far away destination so I searched and decided to try out KimKim and get to work with Francisco. I loved that the tours and transfers were setup with such ease and every tour was very organized with the friendliest people. Communication before and during the trip was all done very simply through the KimKim site or WhatsApp. Some of the favorite tours in Chile were the Valparaiso/Vino Del Mar/Winery, Grey Glacier, and of course the highlight was the Base of the Torres hike. The weather also cooperated for the most part the entire week we were there—the wind is absolutely not a joke either.

Hi Ravi
The trip was fantastic.Everything went as expected.Will use your services again.My son feels similar.
Thanks Gary Warr

Lucy was fantastic. She had great suggestions and she handled all of our questions before and during our trip in a timely manner. We had a great experience with KimKim.

Hotel Reviews

Acnos Grand Hotel

Ho Chi Minh

Very comfortable and great location.

Authenticity & Character

Right in the hustle and bustle but well built. Didn’t hear a thing at night.

Location

Walkable to old quarter.

Staff

Friendly and helpful.

Cleanliness & Comfort

Lasenta

Hoi An

Stunning hotel.

Authenticity & Character

Luxurious

Location

Walkable to the old quarter.

Staff

Friendly and helpful

Cleanliness & Comfort

Erina Cruise

Great experience on Ha Long Bay.

Authenticity & Character

Very charming

Location

We were in the middle of the bay! Went swimming and kayaking.

Staff

So friendly!

Cleanliness & Comfort

Pu Luong Eco Garden

Beautiful hotel. Wish we had stayed another night!

Authenticity & Character

Beautiful views.

Location

The spa was wonderful.

Staff

Very friendly and helpful.

Cleanliness & Comfort

MK Premier Boutique hotel

Hanoi

Greta locations and great breakfast.

Authenticity & Character

Very charming

Location

Walk to everything!

Staff

Friendly and helpful

Cleanliness & Comfort

Activity Reviews

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sai Gon Nights Street Eats with Vespa Wanderers

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cycling trip to Cam Thanh Village - Hoi An Walking City Tour

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem

Hanoi

Quality of Experience

Guides, Drivers and Staff

Transport

Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't affect our plans at all. Everything which was planned for our time in Torres del Paine went without a hitch. The transfers to and from the airport, bus station, to the hotels and into the park were always on time. We thoroughly enjoyed our trip. This is the second time I have used Kimkim to organise a trip for me.

Guides were knowledgeable and very kind. All of the tours that we arranged were informative.
Cartegena: hit the highlights- really enjoyed the street food tour. Kayaking lovely but would be good to know that you are just going from one to point and back between land and island. Fishing was informative and a pleasant ride through the mangroves.
Santa Marta- Sebastian was a very articulate and knowledgeable tour guide. I feel we got an excellent tour. It was really nice to see something outside of Cartagena. And it was cooler.
Aaron was excellent and so knowledgeable. The highlight for us was the home that attracted so many beautiful birds. And we had an excellent lunch. Coffee plantation was OK but it would be good to know that we would not see any active work at the factory nor did we see a field of coffee plants. Waterfall lovely but could skip that.

Hotel Reviews

Hilton Garden Inn Santa Marta

Santa Marta

Easy walking distance to everything

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GHL Hotel Armería Real

Cartagena

It had an old charm. Staff were very friendly and kind. Location was wonderful.

Authenticity & Character

Location

Safe area to walk wherever.

Staff

Samir…

Cleanliness & Comfort

2 separate rooms & full bath

Activity Reviews

Nature, Waterfalls & Coffee Farm in Minca

Colombia

I would include more stops to see the birds and butterflies. The waterfall has a lot of steps so be prepared.

Santa Marta City Tour

Colombia

Cartagena Street Food Tour

Cartagena

La Boquilla Fishing Trip

Cartagena

An exposure to a whole different level of life - not just in the town, but of course the fishing community itself.

Cartagena City Tour

Cartagena

Kajak Adventure in Tierrabomba

Cartagena

Let people know that they can swim when they arrive at the island

Guides, Drivers and Staff

We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience! The whole family loved it. Huge thanks to Jacquie and her local team for being so responsive and helpful throughout - we felt taken care of every step of the way.

Special shoutout to Jacquie for the amazing New Year's dinner and the lovely souvenirs she gave us at the end. The guides were knowledgeable and fantastic, transports were seamless, and everything was just perfect. Would highly recommend Jacquie for planning your Galápagos adventure!

Jimena was great. She designed an amazing honeymoon trip. Thanks

Carla was our guide in Quito and she was amazing. Very knowledgeable about everything, super helpful, and very personable.

Chris helped us plan a really fantastic trip for our first visit to Guatemala. He was helpful, communicative, knowledgeable, and undertook to deal cheerfully with our preferences and frequent changes of plans! It was a good mix of planned activities and free time. We visited Antigua and Lake Atitlan. The hotel Porta in Antigua was beautiful, calm and a great experience with a relaxing pool and really great staff. My favorite activities included the half day Pacaya volcano hike with our fantastic guide Esmeralda and local guide Sheni, and visits to smaller towns outside Antigua to learn about weaving and chocolate making. On Lake Atitlan, we stayed in a lovely hotel in Panajachel, but had I researched the area more, I think I would have preferred a quieter town. However, we didn't have much time there and it was a convenient base. Our guide for a trip to some lake towns, Nicolas, was excellent - he taught us a lot about Mayan culture and history and it was great to visit Santiago with him. I appreciated that Chris planned a tour for us with a local Mayan guide at a really interesting archeological site on the way to the lake since we were not going to Tikal. Guides and drivers that Chris arranged through Old Town Outfitters were all professional, really kind, and great to be with. People were so patient with our elementary Spanish. On our own we visited a few things I would recommend: Cafe Azotea (coffee farm we walked to in Antigua), the Central Market in Antigua where locals buy and sell produce and many other things), Caoba Farm in Antigua for lunch, free salsa lesson at Las Palmas in Antigua.

Hotel Reviews

Regis Hotel & Spa

Panajachel, Sololá

Really nice small and comfortable hotel with lovely staff and a small hot spring bath in the backyard. They were kind enough to pack us a breakfast the day we left to go back to the US as we were leaving at 6 am. Really enjoyed our stay at this hotel but I would have preferred to stay in a town on the lake that is less busy than Panajachel.

Authenticity & Character

Location

Convenient but a busy area.

Staff

Cleanliness & Comfort

Porta Hotel Antigua

Antigua Guatemala

Lovely set up, nice pool, good food, attentive service. Our room was on one side of a courtyard and a little dark, but very nice! No complaints!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boat Tour of Lake Atitlán Villages

Guatemala

Fascinating to see what Mayan life is like around the lake. Extremely colorful and beautiful. People are really enterprising despite some hardships. Textiles, produce, friendly people and beautiful views are everywhere. Personally I could have done without visiting the town of San Pedro, which is really crowded with tourists and shops selling the same items. My favorite part was going through the town and streets of Santiago with our guide Nicolas.

Transfer to Lake Atitlán, Visit the Iximché Ruins

Guatemala

Day Hike to Pacaya Volcano

Guatemala

Driving Tour of Almolonga Valley

Antigua

We had a wonderful guide and met some really interesting and friendly local people at their shops. I would have liked to have a little more time to just walk around and see things as well. I don't think the visit to the macadamia farm is particularly necessary or enlightening, at least that was my feeling.

Quality of Experience

Guides, Drivers and Staff

Transport

Liz and Esther planned an amazing, once in a lifetime trip for me. I worked with them for many months to perfect the itinerary and they were very accommodating to my requests. Throughout the entire trip, the ladies were in contact with me via Whatsapp groupchat, whether it was a check in or to resolve any minor issues. I appreciated the constant communciation as I am female solo traveler. Angelique was also very helpful in making sure my South Africa portion of the trip ran smoothly with reservations and coordinating driver pick up/drop off. All in all, I had an unforgettable trip that exceeded my expectations. I highly recommend booking with these ladies for any future African destinations in East/Southern Africa.

Bryan and kimkim were enormously helpful when we decided, a month out, to spend the Christmas holidays in Costa Rica. They flagged that the Pacific side would be super crowded per our notes about enjoying more laid back and local experiences and advised us to explore the Caribbean side. We needed support in country for a few changes and an unexpected injury. Serendipity travel, who was our contact on the ground, was very responsive - even arranging a doctor to come to our hotel. We will definitely use kimkim again and hope to travel to Costa Rica again in the future!

Hotel Reviews

Le Cameleon Boutique Hotel

Puerto Viejo

Great location and amenities. It was a mixed scene with loud club music during the day but family friendly service across the board.

Authenticity & Character

It's very modern and Euro in a Costa Rican setting. A bit of a contradiction.

Location

Staff

Cleanliness & Comfort

Beds were comfortable and housekeeping was frequent.

Casa Turire

Turrialba

Gorgeous building and setting with friendly and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Laguna Lodge

Tortuguero

Fun, family oriented hotel. The hotel and staff were lovely, but food wasn't varied enough for our length of stay (3 nights).

Authenticity & Character

The campus and access to ocean and river

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Surf Lesson at Salsa Brava

Puerto Viejo de Talamanca

The guide wasn't super family friendly. He was good with older kids but not really interested in helping those of use who weren't super confident (my daughter and me). He ended up going surfing with my husband and the other adults and leaving us on the beach when it was evident we weren't going to really go for it each time.

Quality of Experience

Guides, Drivers and Staff

Transport

Night Tour at the CATIE Botanical Gardens

Turrialba

The guide was awesome here, too, especially with some of us that were VERY scared of snakes.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike to the Summit of Cerro Tortuguero

Tortuguero

Chito, one of the resort's guides was awesome.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Canyoning with Children

Turrialba

Cesar and Serendipity were awesome. Our 6 year old was too scared to do it by herself and he and his team took her down and also dealt with our older child quitting half way through. The lunch at Cesar's mom's house was such a lovely ending, too.

Quality of Experience

Guides, Drivers and Staff

Transport

My family and I had a wonderful trip to Morocco during the 2nd week of Jan 2026. From the time I spoke to Hamza from Kimkim to discuss my plans for the trip to the time we boarded the flight back to the UK after an enjoyable 6 day trip, we were in the able hands of Hamza (our driver) and Said. They took care of every little detail throughout the trip making us feel comfortable and helped us enjoy the trip thoroughly. Our trip included towns like Marrakech, Dades, Merzouga, Fes and Chefchaouen. They were happy to accommodate small changes we were making to our schedule. The guides they arranged for sight seeing and food tours were experts in their field. Overall we had a fantastic experience of Morocco, their people and their culture that was ably supported by the wonderful team at Kimkim and Original Travels.

Activity Reviews

Guided tour of Fes Medina

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Sand-Boarding in Erg Chebbi (Free of Charge)

Merzouga

We did not get enough time in the morning to do the sand boarding activity

Quality of Experience

Guides, Drivers and Staff

Transport

Drive from Boumalne Dades to Merzouga via Tinghir & Rissani, Sunset Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech to Boumalne Dades via Ouarzazate

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Adrian and the entire staff at Serendipity Adventure and the KimKim team made for an unforgettable trip to Costa Rica. All of the adventures were amazing and every tour guide they provide was very knowledgeable and made sure we had the best experience possible. They made sure everything was taken care of for us and even during a few last minute changes, they made sure everything was figured out and we did not need to worry about anything. Would definitely use them again on my next trip.

Hotel Reviews

Chira Glamping Monteverde

Puntarenas

5 stars and amazing doesn't explain how great the Chira glamping is. Absolutely beautiful stay in the trees, and the entire private deck and platform that you have to enjoy is better than you can imagine. The staff were all incredibly helpful and took care of anything you need. The breakfast and food were also very good. If you have a chance to stay here it is a must for anyone visiting Monteverde. The sunset view from your private balcony over the trees and pacific ocean is something you will remember for the rest of your life.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Volcano Lodge, Hotel & Thermal Experience

San Carlos, Alajuela

Go for the hot springs and nature. Gardens and the grounds were great. Rooms could use some updating but if you do not plan to spend a lot of time indoors don't worry about it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Turire

Turrialba

Hotel was very nice, quiet, and felt like hidden gem. Food was very good and property grounds were beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes

Arenal/La Fortuna

Hanging bridges are amazing. Best way to see the forest. Tour guide forgot to mention that we had to get to the waterfall by 4PM so we ran out of time to get to the waterfall. Heard from others that it isn't anything too great.

Quality of Experience

Guides, Drivers and Staff

Transport

Treetopia Zip Lines

Monteverde

Treetopia is a must do activity in Monteverde. Haven't done a lot of ziplining, but this has to be some of the fast and longest ziplining you can do. If you want to get over the forest and see some of the best views in Monteverde yoy should add this to your list.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walk at Curi-Cancha Reserve

Monteverde

Guide was great and found as many birds and other animals as possible. Got to see some good trees, but since it is a nature preserve a lot of the old forest was cut down. Good way to see some views, but if you want to walk through the jungle you might want to find another option.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Standard tourist coffee & chocolate tour. If you have time to do it the activity is fun, but would leave it as a last option if you do not have other things planned.

Quality of Experience

Guides, Drivers and Staff

Transport

Canyoning in the Lost Canyon *

Arenal/La Fortuna

If you want to see deep into the jungle this is the only way to get it done.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Whitewater Rafting on the Rio Pacuare

Turrialba

Rafted a different river due to rain. The guides were awesome though and kept us safe and they loved what they do.

Food

Guides, Drivers and Staff

Transport

Private Hike Turrialba Volcano

Costa Rica

Private hike was great. Wish it was longer and they let you hike higher up the volcano. Guide was very knowledgeable and friendly, but you can only go so far up the volcano as they will allow on the private property.

Quality of Experience

Guides, Drivers and Staff

Transport

Thanks to excellent planning from Nokuthula and Lucy we were able to enjoy a very active and enjoyable trip to South Africa. We met countless animals- both in Cape Point, Hermanus and in Kruger national park, and learned a lot about the country. The Graskop Lift was one of the highlights.

Really loved how responsive Bella was to our questions and concerns! She was also amazing at pivoting the plans quickly depending on our needs. The activities were lovely but the true standouts were our guides. Aday in Chiang Rai and Leena in Bangkok were absolutely outstanding. They truly made those cities so much more enjoyable and fun for us.

We had a fantastic trip! Yuliana came up with the initial itinerary and was very helpful and responsive with modifications. Even though our booking was relatively late, she got the four of us on all the adventures we asked for as well as hotels and transportation. All the transportation was on time and friendly. The adventures (rafting, jungle walk, zip line, etc...) were great and well planned. Overall, I would highly recommend the Kim Kim team (especially Yuliana) to plan a trip to Costa Rica.

Hotel Reviews

El Establo Mountain Hotel

Monteverde

Beautiful setting. The buildings with the rooms are scattered over the huge property. You have to take a shuttle to get around. The shuttles were fairly prompt. Nice room with a view. They have trails through the rainforest ($20) and other amenities that we did not get a chance to use. We would have liked to stay here for a few more days!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Faro Arenal

Fortuna

Nice grounds with a trail through the rainforest and a view of the Arenal volcano. The rooms were very basic, but clean.

Crowne Plaza San Jose La Sabana by IHG

San José

It was fine, only stayed there overnight and left at 5:30 in the morning for the rafting adventure.

Activity Reviews

Selvatura Park Self-Guided Hanging Bridges & Zip Lining

Monteverde

Thrilling to go over the rainforest. A highlight for the teenagers.

Night Excursion at the Wildlife Refuge in Monteverde

Monteverde

fun night walk through the rainforest. We saw some interesting bugs and a snake. Not much more wildlife. There were a lot of people in several groups during the walk. The guides were very informative.

El Silencio Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

It was overcast and we weren't able to ee the volcano. The guide was very informative and it was educational to learn about the region and the volcano.

Whitewater Rafting on the Pacuare River

Costa Rica

Awesome! The guides were great. The rafting was amazing through the rapids! The thrill of the whole trip!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport