Kimkim Trip Reviews

4.8
Based on 21,500 ratings
Read 21,500 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

11 day Thailand Review-Bangkok, Chiang Rai/Mai and Ko Samui
Thailand | Jul 26 - Aug 5, 2026

S
Shweta P.
Los Angeles, CA | Reviewed on Aug 09, 2026
Overall, the trip was truly amazing, and we really appreciated all the thoughtful details and extra touches along the way. The fast-track airport service was fantastic, and we were very impressed with the quality of the hotels throughout the trip. It was clear that a lot of care went into the planning, and our family came home with so many wonderful memories. A few suggestions for future trips: the Bangkok food tour was a little challenging with such a large group. We would have enjoyed... Read more

Overall, the trip was truly amazing, and we really appreciated all the thoughtful details and extra touches along the way. The fast-track airport service was fantastic, and we were very impressed with the quality of the hotels throughout the trip. It was clear that a lot of care went into the planning, and our family came home with so many wonderful memories.

A few suggestions for future trips: the Bangkok food tour was a little challenging with such a large group. We would have enjoyed smaller, more local venues rather than Chinatown, which was difficult to navigate with a group of our size.

The Shangri-La Chiang Mai was a wonderful choice for families, and the kids really enjoyed the hotel. However, I would probably recommend dining outside the hotel, as some of the best food we had on the entire trip was at the local restaurants in Chiang Mai. Exploring the local dining scene was definitely one of our highlights. We loved the Melia Koh Samui and the highlight was the speed boat tour and lunch on the beach.

Since we booked so far in advance, we had also hoped our rooms could have been located closer together. With a large family group, having rooms near one another would have made things a little easier.

These are relatively small suggestions in the context of what was truly a fantastic trip. We are so grateful for all the planning, attention to detail, and special touches that went into it. It was an incredibly memorable experience for our entire family, and we really appreciate everything you did to make it so special.

Hotel Reviews
Meliá Koh Samui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shangri-La Chiang Mai
Chiang Mai

Stay was nice, great location, pool and spa. Buffet dinner was not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riva Vista Riverfront Chiang Rai
Chiang Rai

Design was outstanding. Pre-fix meal was a bit challenging and would have preferred the a la carte service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chatrium Hotel Riverside Bangkok
Bangkok

Great rooms and breakfast included. Safe location near walkable stores and eateries.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chiang Rai Iconic Temples
Chiang Rai Iconic Temples
Chiang Rai
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chiang Mai by tuk tuk
Explore Chiang Mai by tuk tuk
Chiang Mai

Bam was an amazing guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Pad thai location was amazing, the crowds and china town were not ideal.

Quality of Experience
Food
better food quality at local places
Guides, Drivers and Staff
Transport
Half Day Elephant Eco Valley: Elephant Trail & Bamboo Rafting in Mae Tang (Private)
Half Day Elephant Eco Valley: Elephant Trail & Bamboo Rafting in Mae Tang (Private)
Chiang Mai

Bam was amazing as were the guides at the Eco Valley.

Quality of Experience
Food
plated lunch was beautiful
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Was a bit too long.

Quality of Experience
Guides, Drivers and Staff
Transport
Unique Railway market & Damnoen Saduak Floating Market with Local Food Tasting
Unique Railway market & Damnoen Saduak Floating Market with Local Food Tasting
Bangkok

Floating market was not great, never actually purchased food as we floated. Lunch place was not ideal.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Kayaking & Snorkeling at Angthong by Premium Speedboat (Private Tour)
Full day Kayaking & Snorkeling at Angthong by Premium Speedboat (Private Tour)
Ko Samui

Best overall and guide was crew were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sunny Le

Kimkim allowed us to design a trip that fit o...
The Netherlands | Jul 30 - Aug 7, 2026

Dawn
Dawn A.
Minneapolis, MN | Reviewed on Aug 09, 2026
Kimkim allowed us to design a trip that fit our personalities and needs - guidance on what to see as well as reservations for key museums and bike rentals. It felt like a trip that we designed rather than a large group tour, but was much better than I could have done on my own without some knowledge of the country. During the planning phase, Bas was great at responding to our requested changes and questions. We had a few glitches as we arrived, but the team (either Bas or Meike) responded... Read more

Kimkim allowed us to design a trip that fit our personalities and needs - guidance on what to see as well as reservations for key museums and bike rentals. It felt like a trip that we designed rather than a large group tour, but was much better than I could have done on my own without some knowledge of the country. During the planning phase, Bas was great at responding to our requested changes and questions.

We had a few glitches as we arrived, but the team (either Bas or Meike) responded very promptly and helped us to get back on track.

Hotel Reviews
Hotel Heerlijkheid Bergen
Bergen

The location was great in the city, but our room was very small and musty with little air circulation. We were there during some hot days in August and there didn't seem to be any fans or solutions available even when we asked. Luckily, our party had two rooms, and the other room had a fan that they shared with us. The staff were kind, but didn't have the English skills needed to assist our basic knowledge of Dutch; this led to a few instances of miscommunication that left us all frustrated.

Authenticity & Character
The building is very quirky with doors that you have to open and close to move between sections of the building and shut off access (momentarily) to others moving through the building. There was a sign that actually said Heerlijkheid Bergen, so we had some questions if we were in the right place. .
Location
Close to public transportation, shops and local attractions.
Staff
We had a hard time communicating with some of the staff and felt scolded when we had questions.
Cleanliness & Comfort
The room just smelled moldy, and didn't have any way to move air through to make it better. There was a nice sitting area where we could hang out, but it was small and not always available.
B&B Hotel Malts
Haarlem

Henk and Anne-Marie are amazing hosts. They helped orient us to the city, find some places to eat, and shared information about events taking place. The breakfasts were simple and delicious. We were traveling as a family, and we were able to have a space in our room to play boardgames and wind down for the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Hallen
Amsterdam

Rooms were very nice, and since it's August, we appreciated the air-conditioning. Staff were helpful.

Authenticity & Character
Location
Location was central enough to be within walking distance of museums and restaurants by foot.
Staff
Cleanliness & Comfort
Local specialist: Bas Naus

Wonderful time in Portugal ...
Portugal | Jul 29 - Aug 7, 2026

Nicole
Nicole J.
Indianapolis, IN, USA | Reviewed on Aug 09, 2026
Marisa did a great job tailoring the trip to want my partner and I wanted. The tour guides were all very friendly and knowledgeable. As well as I all our drivers. All the transportation planning was smooth and the group communicated with us throughout the trip to make sure everything was going accordingly to plan. The hotel stay in Lisbon was perfect for walking to restaurants, shops, train stations, and to learn about the city. Algarve was beautiful and we really enjoyed the bike tour and... Read more

Marisa did a great job tailoring the trip to want my partner and I wanted. The tour guides were all very friendly and knowledgeable. As well as I all our drivers. All the transportation planning was smooth and the group communicated with us throughout the trip to make sure everything was going accordingly to plan. The hotel stay in Lisbon was perfect for walking to restaurants, shops, train stations, and to learn about the city. Algarve was beautiful and we really enjoyed the bike tour and our guide Fefe. The food was excellent and endless wine selection. The only part of the trip that was a little unexpected was the many children at the resort in Algarve (summer= lots of families) so at times it was a little hectic and no place that didn’t allow kids (bar or spa) but having the beach and towns nearby to escape made it enjoyable nonetheless. I would likely use kimkim again to book future travels.

Hotel Reviews
Vila Galé Lagos
Lagos

Great location right across the beach. Nice modern property and close to old town (walkable). They had decent food options and friendly staff. They have a nice big pool and activities through the day. It’s definitely family friendly and lots of children everywhere which I was not prepared for. I did not like that they didn’t have designated “adult only” places to get away from all the noise. They even allow children at the bar and spa so not relaxing. I also don’t like when 2 twin beds are pushed together to make a full. I think if I went off season and there were less kids I’d enjoy it better. Overall I did like the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

Excellent location and very friendly staff. Nice accommodations and decent breakfast. It’s has a cute rooftop terrace and water and coffee/tea available all day and night in a lovely sitting area. It has a nice charm to it and I would stay here again if I came back to visit Lisbon .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marisa Agulhas

Perfect two days in Madrid
Spain | Aug 6 - Aug 8, 2026

Megan
Megan H.
Ashburn, VA | Reviewed on Aug 09, 2026
Julia planned an amazing two days in Madrid for us. Everything was great starting on day one with our airport pick up, followed by a self- guided and self-paced walking tour of La Latina , and ending the day with the super fun Tapas and Tavernas history food tour with Daniel from Devour Tours. On day two we were so fortunate to have the amazing Maria guide us at both The Prado Museum and the Royal Palace . She really made the art come alive for us. It was an amazing experience. We learned so... Read more

Julia planned an amazing two days in Madrid for us. Everything was great starting on day one with our airport pick up, followed by a self- guided and self-paced walking tour of La Latina , and ending the day with the super fun Tapas and Tavernas history food tour with Daniel from Devour Tours. On day two we were so fortunate to have the amazing Maria guide us at both The Prado Museum and the Royal Palace . She really made the art come alive for us. It was an amazing experience. We learned so much and really were able to make the most of our visit. We also had plenty of time for needed siestas and a long visit with friends. We loved staying at the Pestana Collection Plaza Mayor — a cool hotel with a perfect central location. We will definitely return to Madrid!

Hotel Review
Pestana Collection Plaza Mayor
Madrid

Great central location. We were a 20-minute walk or less from everywhere we wanted to go. The staff was wonderful. The room was cool. Delicious breakfast. A lovely calm oasis in the city.

Authenticity & Character
Near rooms, lovely decor, great staff, nice breakfast
Location
Central to everywhere we wanted to visit. Very walkable
Staff
Couldn’t be nicer or more helpful
Cleanliness & Comfort
Daily run cleaning and turn down service with a chocolate treat included!
Activity Review
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid

The guided tour was amazing. Maria knew so much and we experienced the art in ways I never have. I would do this again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Julia Reed

Good memory in Patagonia (เริ่ดๆ เลยหล่ะ)
Peru | Apr 2 - Apr 10, 2026

Nutthapon
Nutthapon L.
Thailand | Reviewed on Aug 09, 2026
Micaela from KimKim and Joaquina from Say Hueque were very helpful, supporting me with itinerary revisions even just a few days before the trip started. ​During the trip, the local operations provided outstanding service, especially during Torres del Paine. It was a wonderful, unique experience with a high-quality bus and knowledgeable guides. The locations we visited were distinct and offered a fresh perspective compared to standard itineraries from our country (Thailand).... Read more

Micaela from KimKim and Joaquina from Say Hueque were very helpful, supporting me with itinerary revisions even just a few days before the trip started.

​During the trip, the local operations provided outstanding service, especially during Torres del Paine. It was a wonderful, unique experience with a high-quality bus and knowledgeable guides. The locations we visited were distinct and offered a fresh perspective compared to standard itineraries from our country (Thailand).

​Additionally, the Mayo Spirit Trek was amazing and stood out as one of the true highlights of our journey in El Calafate.

​The duration was just right to cover everything on our wishlist, while still allowing us enough flexibility to take in each location without feeling rushed. Highly recommended.

Activity Reviews
Full-day Trekking Laguna de los Tres
Full-day Trekking Laguna de los Tres
El Chaltén

Our guide was really professional and really took care of us even during the extreme weather!

Quality of Experience
Flexible and we had a really good care.
Guides, Drivers and Staff
Excellent!
Transport
Full Day MAYO SPIRIT TREK
Full Day MAYO SPIRIT TREK
El Calafate

Cruise was amazinggggggggg, we all loved it! The places we visited also nice and specular!

Quality of Experience
Great time arrangement, lots of thing to see especially the floating ice burge and large glacia!
Guides, Drivers and Staff
Our guide was friendly and informative.
Transport
Cruise and bus were all excellent!
Full-Day Hiking Base Las Torres
Full-Day Hiking Base Las Torres
Puerto Natales

Best hike and most beautiful hike in Patagonia. A long the way was scenic! The local guide was also amazing and well-prepared. The provided lunch was just enough.

Quality of Experience
Good time arrangement
Food
lunch pack qas just right!
Guides, Drivers and Staff
Well prepared guide
Transport
Good bus qaulity
Full-Day Torres Del Paine Tour
Full-Day Torres Del Paine Tour
Puerto Natales

Fabulous tour plan, seeing new perspective

Quality of Experience
It would be better to visit the broadwalk and skip the cave (last destination).
Guides, Drivers and Staff
The tour guide was really friendly and knowledgable.
Transport
Bus was comfortable, but can be better as the size of the seat was not fit for westen people.
Local specialist: Micaela Rodriguez

Amazing Custom Trip to Australia
Australia | Jul 13 - Aug 1, 2026

Rick
Rick N.
Chicago, IL | Reviewed on Aug 09, 2026
Samantha and the KimKim team did a great job helping us schedule and organize our 3-week trip to Australia. We like to explore on our own but appreciate guided tours in special places - especially with small groups. Samantha worked closely with us to come up with a flexible schedule to accomodate our style. She came up with a plan but then worked closely with us to adjust to match our interests. We really appreciated that special help. The biggest highlights were the tours at Uluru (guided... Read more

Samantha and the KimKim team did a great job helping us schedule and organize our 3-week trip to Australia. We like to explore on our own but appreciate guided tours in special places - especially with small groups. Samantha worked closely with us to come up with a flexible schedule to accomodate our style. She came up with a plan but then worked closely with us to adjust to match our interests. We really appreciated that special help.

The biggest highlights were the tours at Uluru (guided by Ali) and Kata-Tjuta Domes (Jose) with Seit Outback Australia and the Sydney Opera House by SOH staff. We also appreciated the arrangements for lodging and transportation (flights, airport pick-ups, rental cars) that made the trip very easy.

The Daintree Heritage Lodge was a fantastic natural location with a great creek and swimming holes going through the property, outdoor eating area, and great birds and flora. It also was close to another highlight, the Madja Boardwalk trail which goes through both rainforest and mangrove habitats and gave access to tours of the Atherton Tablelands and the Daintree River to see crocodiles and other river wildlife. The lodging and amenities at Yulara were amazing. I wondered what we'd do there in between tours to Uluru and Kata-Tjuta but the whole city/resort provides many opportunities to walk around, see great aboriginal art galleries, and have short tours about flora and the local culture. The rental car from Melbourne let us get out to the 12 Apostles and a great hike at Triplett Falls. We also enjoyed the New Hotel in Sydney for our short stay there - great location and unique design.

We will definitely be using KimKim again for trips in the future. Thanks to Samantha and the whole team.
Rick and Laura

Hotel Reviews
Little National Hotel Sydney
Sydney

Great location. Easy walk to the docks, opera house, and botanical garden. Very modern design and amentities (controls for lights, shades, etc.) are conveniently located. The rooftop bar is great. Whilefood options in the hotel are a bit limited, there are so many restaurantes just s stones through away, this is not at all a problem.

Authenticity & Character
Unique - very modern. Room was small but fine for 3 days there.
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Incrediblly well-organized. The whole city of Yulara is an integrated resort with lots to do and great food and cultural offerings. The continuous bus service and short tours and activities are a huge bonus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Lodge Daintree

Great environment, helpful staff, and excellent food. Loved staying right in the rainforest habitat with nature right up to our doorstep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samantha Slais

We had a great time in Buenos Aires and Baril...
Argentina | Aug 1 - Aug 8, 2026

J
Jason H.
Chicago, IL | Reviewed on Aug 09, 2026

We had a great time in Buenos Aires and Bariloche. The experience was seamless, and all our local guides were great. Highly recommend working with KimKim and Paulo.

Local specialist: Paulo Salvador Jimenez Veron

Wonderful Trip
Georgia | Jul 28 - Aug 8, 2026

V
Victor S.
United Kingdom | Reviewed on Aug 09, 2026
Gorgeous country, very nice people. Keti organized our round trip very well. Our guide and our driver were fabulous. I can only recommend Read more

Gorgeous country, very nice people. Keti organized our round trip very well. Our guide and our driver were fabulous. I can only recommend

Activity Reviews
Day Trip around Kutaisi
Day Trip around Kutaisi
Kutaisi
Quality of Experience
Not so much to do in Kutaisi, we found the day a bit long. We should have explored the canyons
Food
Guides, Drivers and Staff
Transport
Transfer from Stepantsminda to Kutaisi via Uplistsikhe
Transfer from Stepantsminda to Kutaisi via Uplistsikhe
Georgia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Stepantsminda
Transfer to Stepantsminda
Georgia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive  from Tbilisi to Telavi with visits on the way
Drive from Tbilisi to Telavi with visits on the way
Georgia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Keti Tsiklauri

Amazing Safari to the Oktavango Delta, Kalaha...
Botswana | Jul 28 - Aug 6, 2026

Ingenie
Ingenie D.
Willemstad, Curaçao | Reviewed on Aug 09, 2026
Amazing Safari to the Oktavango Delta, Kalahari and Victoria Falls Read more

Amazing Safari to the Oktavango Delta, Kalahari and Victoria Falls

Hotel Reviews
Kadizora Camp
Botswana Gunotsoga, Lobilos

Amazing guides, and activities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waterfalls Lodge
Victoria Falls
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Evolve Back Kalahari

This lodge was truly impressive. Their service excellent, and I love that they took every opportunity to surprise and exceed our expectations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Lodge Johannesburg O.R. Tambo International Airport

Rooms were good, breakfast was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Aug 09, 2026

Thanks so much for the reviews Ingenie, we highly appreciate it and we thoroughly enjoyed planning this trip with you 😊

Anna planned an amazing trip for us! She list...
Norway | Jul 19 - Jul 29, 2026

Alice
Alice P.
Ankeny, IA, USA | Reviewed on Aug 09, 2026
Anna planned an amazing trip for us! She listened to what we wanted even though we didn't really know what we wanted and planned the perfect trip. Norway was even better than expected and the trip was amazing. Anna planned a few activities and gave us recommendations on things we could do on other days but left us lots of time to go off and explore on our own. We ended up adding a few hikes to our trip which we had not planned on doing when originally booking. We had a great time kayaking in... Read more

Anna planned an amazing trip for us! She listened to what we wanted even though we didn't really know what we wanted and planned the perfect trip. Norway was even better than expected and the trip was amazing. Anna planned a few activities and gave us recommendations on things we could do on other days but left us lots of time to go off and explore on our own. We ended up adding a few hikes to our trip which we had not planned on doing when originally booking. We had a great time kayaking in Hamn i Senja with our guide Richard. He was very knowledgeable and had great stories to share. Our favorite places were the Lofoten Islands and Senja. We loved traveling with kimkim. Having everything organized in the app so we knew exactly what we were doing each day and had our tickets saved on there made traveling stress free. We would highly recommend traveling with kimkim!

Hotel Reviews
Svinøya Rorbuer
Svolvær

We loved our room and being able to spread out. The whole property was beautiful and we loved being able to walk into town for dinner and to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hamn i Senja
Skaland

Beautiful location. We loved sitting in the chairs looking over the water at sunset and walking around the property. Richard, the kayak guide was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Midnight Sun Kayak Tour in Bergsfjorden
Midnight Sun Kayak Tour in Bergsfjorden
Senja

The views on this tour were amazing! Our guide, Richard was very knowledgeable and had lots of stories to share about his experiences guiding in many different countries.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna Grindevoll Strønstad

Greek experience
Greece | Aug 1 - Aug 7, 2026

Mary
Mary H.
Newark, NJ | Reviewed on Aug 09, 2026
I worked with Penny initially to coordinate the trip and she was absolutely wonderful. The week before we were to leave, I wrote to Penny to set up a call only to learn she had left the company. This was quite unsettling to me. Penny told me she personally would pick us up at Athens airport when we arrived and help get us settled at our hotel. I am an older woman and was with my 12 year old granddaughter (who is very tall and appears to look 17-18 years old). I suffer from a serious... Read more

I worked with Penny initially to coordinate the trip and she was absolutely wonderful. The week before we were to leave, I wrote to Penny to set up a call only to learn she had left the company. This was quite unsettling to me. Penny told me she personally would pick us up at Athens airport when we arrived and help get us settled at our hotel. I am an older woman and was with my 12 year old granddaughter (who is very tall and appears to look 17-18 years old). I suffer from a serious medical condition causes me to lose consciousness under certain circumstances.

First day we were picked up a hotel for a “walking tour” in Athens, The driver dropped us off on a corner, told us to go under the street and meet somewhere for group. Very unclear where to go. The What’s App only worked with WiFi connection that we did not have. It took us several minutes to connect with anyone, and finally met up with the group. The tour guide walked extremely fast and combined with extended periods of just standing was more than I could do. I had to stop and sit down. We gave back the devices and went on our own after that point. It was not a pleasant experience at all and very confusing as to where to be and when.

The day continued with several issues including the curtain holder in our hotel room falling off the window on my head. Jet lag did not help us at all either.

Hotel Reviews
Melidron Hotel & Suites
Naxos
Authenticity & Character
Location
N
Staff
Cleanliness & Comfort
Pelican Bay Art Hotel
Mykonos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Penny Vasileiadi

Aleksandra was wonderful! She arranged a g...
Wales | Jul 30 - Aug 6, 2026

Teri
Teri R.
Phoenix, AZ | Reviewed on Aug 08, 2026
Aleksandra was wonderful! She arranged a great trip for us - paying careful attention to our desires. She quickly made adjustments when we requested. She was also available and helpful when our flight was delayed and the first day of our trip was effectively cancelled. Read more

Aleksandra was wonderful! She arranged a great trip for us - paying careful attention to our desires. She quickly made adjustments when we requested. She was also available and helpful when our flight was delayed and the first day of our trip was effectively cancelled.

Hotel Reviews
Lincoln House Private Hotel
Cardiff

Lincoln House was a suitable hotel for the last evening of our long vacation. We arrived late and left early. All was good.

The Castle Hotel
Conwy
Authenticity & Character
The room was spacious. We loved the four-poster bed which according to a plaque was built in 1574. The furnishings (chairs, window treatments, wardrobe) were beautiful.
Location
The location in the center of the city was very convenient. It was a short walk to the castle.
Staff
Hotel reception was very friendly and helpful about parking and a short-cut to the castle. The bartender was also friendly and attentive.
Cleanliness & Comfort
Castle Cottage Inn
Harlech

This was our favorite hotel of the trip! Great location and absolutely beautiful room! Dinner was superb! We wish we could have stayed longer!

Authenticity & Character
The hotel is beautiful with great attention to comfort and detail.
Location
The hotel was adjacent the castle and had great views of the castle and the coast. It was just a little challenging to get to on the narrow streets.
Staff
Pattra (the owner) was wonderful. Very helpful and very friendly.
Cleanliness & Comfort
The room was large, the bed comfortable, the shower and bath luxurious.
The Glengower
Aberystwyth

The great location of this hotel makes up for the minor complaints. With a little more attention to the room's furnishings, we would have given the hotel a 5-star rating.

Authenticity & Character
The location, restaurant, bar and friendliness of the staff was wonderful. The room was small which is understandable - however there was a clothes rack for hanging clothes and a full-size ironing board that seemed unncessary and definitely detracted from the room. (I couldn't find the iron). The bed was small (also understandable) but uncomfortable.
Location
The location of this hotel is its biggest advantage. It is adjacent the promonade - so walking and viewing the ocean was great. Parking was a little challenging - we parked 2 short blocks away in the lot for a medical facility. That was definitely better than on the street.
Staff
The staff was very friendly and helped us navigate the parking.
Cleanliness & Comfort
Penrhiw Farm B & B
Fishguard
Authenticity & Character
There was information in the room that detailed the history of the farm. The B&B was appropriately furnished for a working farm. The gardens/yard were beautiful. We especially appreciated the 3 dogs and the neighboring pigs.
Location
This B&B is a little challenging to get to - on a narrow road up a steep hill.
Staff
Very friendly - especially for breakfast the next morning.
Cleanliness & Comfort
Very comfortable. Nice bathroom - great shower and BIG tub. We slept better than we had in months!
Penally Abbey Country House Hotel and Restaurant Penally
Tenby

Penally Abbey Country House was wonderful. The room was large, comfortable and well appointed. The bathroom was modern with a great walk-in shower.

Authenticity & Character
The hotel was beautifully appointed. I was especially captivated by the dining rooms.
Location
Short distance to Tenby and also a nice hike to the ocean.
Staff
The staff was wonderful - we met the owners when we checked in. The bar/restaurant staff was especially friendly.
Cleanliness & Comfort
Parador 44
Cardiff

Wonderful hotel - centrally located in Cardiff. We weren't able to enjoy it - because our flight was delayed and we arrived in Cardiff in the evening as opposed to noon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cardiff Bay Boat Tour
Cardiff Bay Boat Tour
Cardiff

Due to the flight delay, we were unable to make this trip.

Seal Safari Boat Tour
Seal Safari Boat Tour
Wales

Our expectations were somewhat low. Because we "lost" the first day of our trip, we were just happy to get on a boat and out on the water. The views of Tenby from the water were great. We did see two seals in the water. The boat was a nice size - maybe 30 of us. The 'captain/guide' was knowledgable. low-key and conversational.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Cardiff to Cardiff Airport
Private Transfer from Cardiff to Cardiff Airport
Cardiff

Similar to our arrival - not being about departure is well worth it. It is great not to worry about returning the rental car and finding our way to the airport.

Quality of Experience
Guides, Drivers and Staff
We really appreciated our driver. She arrived 10 minutes early, was a pleasant and friendly conversationalist and got us to the airport on time.
Transport
Private Transfer from Cardiff Airport to Cardiff
Private Transfer from Cardiff Airport to Cardiff
Cardiff
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb

Stress-free trip .
Iceland | Jul 11 - Jul 17, 2026

JUDY
JUDY N.
Bowie, MD | Reviewed on Aug 08, 2026
It was nice to have everything already planned. Having breakfast included with the hotel was very convenient. The three lagoon experiences were all unique and refreshing. The directions for driving and time allotted were adequate. It was helpful to know ahead of time what the highlights were and how long we should stay at each stop. It took the stress out of trip planning and having to arrange for hotel stays as well as excursions. Read more

It was nice to have everything already planned. Having breakfast included with the hotel was very convenient. The three lagoon experiences were all unique and refreshing. The directions for driving and time allotted were adequate. It was helpful to know ahead of time what the highlights were and how long we should stay at each stop. It took the stress out of trip planning and having to arrange for hotel stays as well as excursions.

Hotel Reviews
Center Hotels Skjaldbreið
Reykjavík

Nice Central Location. Has elevators, but still difficult to maneuver your luggage up some steps to get to the elevator.

Authenticity & Character
Just a basic hotel to sleep in
Location
Centrally located and within walking distance to all the restaurants and shops
Staff
Staff had to be called in when you check in there was no one on the premises
Cleanliness & Comfort
Furniture and room overall was tiny
Hotel Hvitserkur
Hvammstangi

The room with the bathrooms include included, was located in the basement and smelled of mold and horse manure. Window could not be open as there is no screen and flies will get in.. bathroom was tiny the size of a bathroom on a cruise ship. The Plz look more like a trailer home than a hotel but I guess given the location there are not many options. It was nice to see the horses right outside the window because it is a farm.

Authenticity & Character
Nice to see the horses right outside the windows in the mornings and evenings
Location
Staff
Friendly staff who helped us with extra utensils and ice when we made our own meal
Cleanliness & Comfort
The rooms in the basement need to be aired out and maybe a dehumidifier as it felt moldy and musty down there
Fosshótel Mývatn
Myvatn

Beautiful location request a Lakeview room if you can

Authenticity & Character
Dining room had floor, two ceiling windows with beautiful views
Location
Beautiful view of the lake
Staff
Friendly staff made check-in very easy
Cleanliness & Comfort
Room was very modern and new with lots of space for luggage again. The views of the lake is totally worth it. The breakfast was also Modern furniture with plenty of room for luggage
Hótel Fransiskus Stykkishólmi
Stykkishólmur

Very clean and modern room the amenities were top notch

Authenticity & Character
Very interesting history with a chapel on site
Location
Walking distance to local restaurants
Staff
Friendly and helpful, greeter and workers
Cleanliness & Comfort
Very modern hotel, super clean, huge breakfast with lots of choices
CenterHotel Klöpp
Reykjavík

Centrally located, but our room was across from the tavern and so it was noisy until late into the night. Breakfast was good with many options.

Authenticity & Character
The artwork on the walls were interesting
Location
Centrally located
Staff
The Porter showed us where to park for free down the street and helped us with luggage when we initially arrived
Cleanliness & Comfort
Good place to stay for one night, but ask for room away from the tavern if you’re planning to sleep early
Local specialist: Guðmundur Óli Pálmason

Amazing family trip to Japan!!!
Japan | Jul 28 - Aug 6, 2026

D
Dustin S.
Chicago, IL | Reviewed on Aug 08, 2026

Bella did an amazing Job planning our trip!! This was the most amazing and stress free international trip I have ever taken. Our tour guides were also amazing. Does it cost more to use a travel agent, yes. Is it worth it, absolutely!!!!

Local specialist: Bella Wu

Authentic, Flexible, and Wonderfully Planned
Morocco | Jul 25 - Aug 1, 2026

Casey
Casey W.
Phoenix, AZ | Reviewed on Aug 08, 2026
We had an incredible experience with Under Moroccan Sun. Maryem did an outstanding job planning our trip, providing thoughtful recommendations, and was incredibly responsive throughout the entire planning process. Our driver and guide for the week, Ismeal, took great care of us. He was friendly, knowledgeable, and helped make the long drives enjoyable by sharing information about Morocco's history, culture, and daily life. One thing we especially appreciated was the flexibility of the... Read more

We had an incredible experience with Under Moroccan Sun. Maryem did an outstanding job planning our trip, providing thoughtful recommendations, and was incredibly responsive throughout the entire planning process.

Our driver and guide for the week, Ismeal, took great care of us. He was friendly, knowledgeable, and helped make the long drives enjoyable by sharing information about Morocco's history, culture, and daily life. One thing we especially appreciated was the flexibility of the itinerary. If we were feeling tired or wanted to adjust our plans for the day, they were always happy to accommodate us.

The accommodations Maryem selected were exceptional. Rather than large chain hotels, we stayed in beautiful boutique riads and guesthouses that gave us a much more intimate and authentic experience of Morocco. Some of our favorite memories included our camel trek into the Sahara Desert and the opportunity to meet local families, especially our stay at Dar Rihana in the Dades Valley, which was truly unforgettable.

The local guides in each city were also friendly, knowledgeable, and added so much context to the places we visited.

We would highly recommend Maryem and Under Moroccan Sun to anyone planning a trip to Morocco. Their attention to detail, flexibility, and focus on authentic experiences made this one of the best trips we've ever taken.

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

Dar Rihana was one of our favorite stays in Morocco. This beautiful boutique hotel in the Dades Valley strikes the perfect balance between comfort, thoughtful design, and warm hospitality. Our room was beautifully decorated, incredibly comfortable, and had some of the nicest amenities we experienced during our trip. As someone who sleeps with a body pillow at home, I was amazed to find one waiting in the room. It's the only hotel I've ever stayed in that had one, and it was such a thoughtful touch that made me feel right at home. The bathroom was also excellent, with a spacious shower and modern amenities. The pool area is peaceful, beautiful, and the perfect place to relax after a day of exploring the valley. What truly makes Dar Rihana special is the people. Mohammed, who manages the property, made us feel like family from the moment we arrived. He was incredibly kind, attentive, and always happy to help with anything we needed - even swimming lessons! We also enjoyed both dinner and breakfast at the hotel, and they were excellent. After a week of traditional Moroccan cuisine, the French-inspired dinner was a delicious change of pace. If you're visiting the Dades Valley, I can't recommend Dar Rihana enough. It feels personal, relaxing, and genuinely welcoming. We would happily stay here again.

Authenticity & Character
Location
Staff
Moha is a sweetheart and took great care of us!
Cleanliness & Comfort
Luxury Oasis Camp Merzouga
Taouz

Overall, we enjoyed our stay at Luxury Oasis Camp, though it ended up being one of our less memorable accommodations during our trip through Morocco. The camp itself is beautiful, and the tents are comfortable and well-appointed. Our favorite part of the experience was, without question, the camel trek into the Sahara. Mohammed, who led our camel ride, was incredibly friendly and made the experience so much fun. Riding camels through the dunes at sunset was one of the absolute highlights of our trip and is something we'll never forget. The hospitality at the camp itself felt a bit less personal than what we experienced elsewhere in Morocco. It's possible this was because we visited during the peak summer season, but the service didn't have the same warm, attentive feel that we had become accustomed to throughout the rest of our travels. One thing that surprised us was how close the camp is to several other desert camps. We had imagined being more isolated among the dunes, though that may simply be the reality of many desert camp experiences rather than something unique to this property. Despite those points, we're very glad we included a Sahara camp in our itinerary. If you're considering the experience, we'd absolutely recommend it for the camel ride alone, it was unforgettable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Laman
Chefchaouen

We really enjoyed our stay here! The host was incredibly kind and welcoming, making us feel right at home from the moment we arrived. He also prepared us an amazing lunch that ended up being one of the best meals we had during our entire trip to Morocco. The room itself was quirky, charming, and full of character. It felt like the kind of place that makes traveling memorable—unique, authentic, and unlike any standard hotel experience. If you're looking for somewhere with personality rather than a luxury resort, this is exactly that. The only minor drawback was that the shower was a bit rustic and could use some updating. It wasn't a problem for our one-night stay, but if you're planning to stay several nights and prioritize modern amenities, it's something to keep in mind. Overall, we'd absolutely recommend this place to travelers looking for an authentic, one-of-a-kind experience in Chefchaouen. The warm hospitality, delicious food, and unique atmosphere made it one of the most memorable stops on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was super clean, only minor thing was the shower could use updating, but it was fine for our 1 night stay.
Activity Reviews
Fes walking guided tour : No drive
Fes walking guided tour : No drive
Fes

We had a great experience on our walking tour of Fes. It was definitely a full day with a lot of walking, but our guide was knowledgeable, engaging, and happy to tailor the tour to what we were most interested in seeing. One thing we really wanted to do was shop at the famous tanneries, and he made sure we had plenty of time there. He was flexible throughout the day and adjusted the itinerary based on our interests rather than rushing us from stop to stop. One of our favorite moments wasn't actually a planned stop. We took a break in the shade at the Nejjarine Museum of Wooden Arts & Crafts, and ended up sitting and talking with our guide for quite a while. He shared his story of growing up in Morocco, getting an education, moving to Fes, meeting his wife, and what dating and courtship are like in Moroccan culture. It was such an interesting conversation and gave us a glimpse into modern life in Morocco that we wouldn't have gotten otherwise. Like many tours in Fes, there were several stops at artisan workshops where we could watch skilled craftspeople making leather goods, pottery, weaving, and other traditional products before having the opportunity to shop. As someone who enjoys making things by hand, I genuinely appreciated seeing the craftsmanship that goes into these products. By the end of the day we were definitely ready for a break, but that's more a reflection of how much we packed into one day than anything else. Overall, it was an excellent introduction to Fes, and we left with a much deeper appreciation for the city's history, artisans, and culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco

The camel trek through the Sahara was one of the absolute highlights of our trip to Morocco. We weren't sure what to expect beforehand, but it ended up being an experience we'll remember for the rest of our lives. Our guide, Mohammed, was incredibly friendly and made the ride fun from start to finish. He clearly cared about the camels and took his time making sure everyone was comfortable. He was also happy to help us take photos along the way, which meant we came home with some amazing memories. Watching the landscape change as we rode through the dunes was unforgettable. It felt peaceful, surreal, and unlike anything we've ever experienced. If you're visiting Merzouga, I highly recommend adding a camel trek to your itinerary. It's such a unique way to experience the Sahara, and it ended up being one of our favorite memories from Morocco.

Quality of Experience
Guides, Drivers and Staff
Transport
  Hammam  Spa  & Massage in La Masion Arabe at  5 pm
Hammam Spa & Massage in La Masion Arabe at 5 pm
Marrakesh

I absolutely loved my experience at this hammam. It felt luxurious from start to finish, and the space itself is beautiful. The decor and design really add to the whole experience. This was my first hammam, and the staff did a great job explaining everything and making me feel comfortable. As an American, being fully nude for this type of experience was definitely new to me, but everyone was very professional and made the whole process feel completely natural and relaxing. The massage was also excellent. I am a total baby when it comes to deep pressure, and the massage here was perfect for me. It was relaxing and effective without ever feeling too aggressive. This was definitely one of the highlights of my time in Morocco and an experience I would highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna

The trip exceeded our hopes.
Ecuador | Jul 28 - Aug 7, 2026

Doug
Doug M.
Denver, CO | Reviewed on Aug 08, 2026

The trip exceeded our hopes. We did a lot each day, and that was perfect for us. All our guides were a great match for us and very knowledgeable. We had adventure, education, and culture throughout the trip.

Local specialist: Paola Vera Feijoo

The travel arrangements were excellent. Gummi...
Iceland | Jul 25 - Aug 2, 2026

N
Narayan P.
Dallas, TX | Reviewed on Aug 08, 2026

The travel arrangements were excellent. Gummi had really planned out the trip meticulously. The trip plan for each day including directions really helped. And, whatever little issues had along the way, Gummi was always available to address them. Iceland is a beautiful country with lovely people. Really had an enjoyable trip thanks to Gummi

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 08, 2026

Thank you for the kind review Narayan!
I'm happy to know you had such an enjoyable time in Iceland!
I do hope you'll return soon. Thereðs still much to do and see in Iceland!
Until then, take care!
All the best
Gummi

SPECTACULAR TRIP!
Iceland | Jul 26 - Aug 4, 2026

Susan
Susan B.
Newark, NJ | Reviewed on Aug 08, 2026
The itinerary that Gummi put together was FANTASTIC! He hit the best experiences/sites for us. Really loved the horseback riding & glacier ice cave tour. So sorry the whale watching trip was canceled due to weather. The food is Iceland was FANTASTIC and I really appreciated his recommendations! He did not disappoint!
We thought this was a once in a lifetime trip but we must come back! Thank you!
Read more

The itinerary that Gummi put together was FANTASTIC! He hit the best experiences/sites for us. Really loved the horseback riding & glacier ice cave tour. So sorry the whale watching trip was canceled due to weather. The food is Iceland was FANTASTIC and I really appreciated his recommendations! He did not disappoint!
We thought this was a once in a lifetime trip but we must come back! Thank you!

Hotel Reviews
Hótel Grímsborgir by Keahotels
Ásborgir

Beautiful location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Eastfjords
Fáskrúðsfjörður

Love Fosshotels!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Mývatn
Myvatn

Fosshotels are consistently wonderful!

Authenticity & Character
Location
Love the view of the lake!
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn

Beautiful setting. Very consistent quality with all Fosshotels!

Authenticity & Character
Great breakfast in gorgeous dining setting!
Location
Love the view!
Staff
Cleanliness & Comfort
Magma Hotel
Kirkjubæjarklaustur

Loved the location

Authenticity & Character
Location
Beautiful setting on the lake!
Staff
Cleanliness & Comfort
Hótel Búðir
Búðir

Our favorite hotel from the entire trip! Everything was OUTSTANDING!

Authenticity & Character
Perfect!
Location
Loved it's remote location.
Staff
Perfect!
Cleanliness & Comfort
Bed and linens were amazing!
Fosshotel Baron
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Reykjavík Saga
Reykjavík

Wonderful accommodations to stay out adventure. The only drawback was real difficulty finding parking in the city.

Authenticity & Character
Beautiful!
Location
Easy access to the city!
Staff
Friendly and helpful.
Cleanliness & Comfort
Outstanding!
Activity Reviews
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Amazing adventure in that super Jeep! The real deal with the crampons on the glacier!

Quality of Experience
Guides, Drivers and Staff
Cal (? Spelling) was really great!
Transport
Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland

Amazing experience. The staff was PHENOMENAL, knowledgeable, friendly, reassuring and fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 08, 2026

Thank you for the kind review Susan!
I'm happy to know you had an awesome time in Iceland!
Ice caves are so cool, literally and figuratively! Working as a glacier guide, and having been to ice caves countless times, I still can't get enough!
I do hope you'll return soon and I'd love to help with planning that return!
Until then, take care!
All the best
Gummi

Helpful and reactive to our needs, even better if alternatives were provided for those who couldn't keep up!
Croatia | Jul 25 - Jul 27, 2026

V
vinlee m.
United Kingdom | Reviewed on Aug 08, 2026
As a traveller with a group of 20 (where we were a couple with a 1 year old baby), I found the trip itself to be well organised with good options for a group of our size. Special shout out to our guide who took us round the Split Diocletian's palace. She was outstanding with her storytelling and humour. Very engaging given we were already exhausted from an afteroon at the Plitvices National Park! The choice of restaurants were mostly good with some absolutely exceptional experiences like... Read more

As a traveller with a group of 20 (where we were a couple with a 1 year old baby), I found the trip itself to be well organised with good options for a group of our size. Special shout out to our guide who took us round the Split Diocletian's palace. She was outstanding with her storytelling and humour. Very engaging given we were already exhausted from an afteroon at the Plitvices National Park!

The choice of restaurants were mostly good with some absolutely exceptional experiences like the private tour around the island of Hvar with dinner at a restaurant with outstanding food and views of the setting sun!

There were many exceptional experiences and if I had one area of improvement, it would be that it was far too much to navigate as a couple with a young baby. We would have valued advice and alternative options before going on the trip so we could choose what would be possible to do with a baby.

For example, we struggled to enjoy the travel via Mostar (having to go through 2 border controls on a bus journey while managing baby feeds, changes and naps) and would have preferred not having to deal with the mulitple check ins and check outs where we were often having to deal with being outside at the hottest time of the day! It's worth checking if the itinerary is suitable for one's specific needs. We had to cancel one of the hiking excursions towards the end of the trip when we finally learned that it was probably going to push all of our exhaustion levels too far! Which was a real shame as we could have dropped something else and done a lovely hike up to the Dubrovnik viewing point for a sunset view.

Having said that, the person our group lead interacted with was quick to respond to feedback and offer changes to the itinerary like when we realised the walk from a ferry to the Hvar hotel was not tenable for our group, they arranged for transport when we needed to make the return journey back. It just made the trip a little less enjoyable than I could have been.

All in all, we'd probably use the services again but I would double check that the itinerary works for specific needs and feedback before fixing the itinerary.

Hotel Reviews
Pharos Hvar Hotel
Hvar

Way too far from the beach and a really tough walk up to it, especially for a couple carrying a baby in the hot sun before check-in. They were unable to do early check-in either and given how far it was, we were stuck hanging out there for a few hours as it was too much trouble to walk back to the water front. Not the greatest breakfast and the room was ridiculously small given we were a couple with a baby. No cot provided and shower was so small, there was no way I could get away with safely bathing the baby.

Authenticity & Character
Location
Staff
They didn't know if they had a nappy change facility and the phone in the room wasn't working to ask for help with getting our luggage back to the lobby on check-out!
Cleanliness & Comfort
Room was far too small to be comfortable.
Hotel Corner
Split

Brilliant room and decent breakfast. Wish we could have stayed for longer! Staff were incredibly helpful, providing us with warm milk for baby and the lobby was beautiful. Brilliant grand piano!

Authenticity & Character
Location
Walking distance from centre of Split
Staff
Cleanliness & Comfort
Hotel Ivka
Dubrovnik

Brilliant room and amazing breakfast. Very helpful staff who were responsive and supportive to our specific needs with a 1 year old baby as well.

Authenticity & Character
For a group of our size, we couldn't get an authentic hotel but this one worked well
Location
Being on a road with lots of cars makes it a bit noisy if windows are open (having a balcony was great but we didn't use it often)
Staff
Cleanliness & Comfort
Activity Reviews
Hvar Island Tour With lunch
Hvar Island Tour With lunch
Hvar

Outstanding experience, was so nice to have the personal touches from the guide meeting his dad and having a drink. The restaurant was the highlight!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Favourite tour of the entire trip! Huge kudos to the guide. She was funny, guided our group well (although we had become smaller than Dubrovnik because some people dropped out as the morning at Plitvic Lakes was exhausting) and dropped us off at the restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Dubrovnik to Split via Mostar
Dubrovnik to Split via Mostar
Croatia

Not the highlight of the trip. We landed in the heat of the sun along with bus load of tourists. The cobble stone streets made it impossible to navigate with a pram and it was hot and uncomfortable to carry our baby. Depending on the shoes one is wearing, the bridge can be slippery and it was crowded so felt really dangerous with a baby in arms. Overall, this one I could easily have missed as I don't think we really got a good experience of a lovely old town.

Quality of Experience
Guides, Drivers and Staff
It was nice of the restaurant guys to let me change the baby on a sofa in their inner air-conditioned space.
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Dubrovnik is lovely and the guide was lovely. One thing that didn't work too well was the audio connection. It was a bit difficult to fully hear her above the noise in the town. Might have preferred this being in the evening under cooler and quieter conditions for the group to experience it fully.

Quality of Experience
Guides, Drivers and Staff
Transport
Plitvice Lakes National Park
Plitvice Lakes National Park
Split

OMG! This needed a full day. Probably would be slightly better if done outside of the tourist season but still an amazing experience. And it's a cooler place so the heat wasn't too bad even though we were walking around at the hottest time of the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Mostar
Day Trip to Mostar
Croatia

The time taken to get there, via 2 border control crossings and having to navigate cobblestone steps in the heat of the mid-day sun with a 1 year old made this an experience I don't full remember cause we were just trying to find our way from one side of Mostar to the other.

Quality of Experience
Guides, Drivers and Staff
Transport
Boating Excursion to the Elaphite Islands from Dubrovnik + Fresh Fish Lunch
Boating Excursion to the Elaphite Islands from Dubrovnik + Fresh Fish Lunch
Dubrovnik

Absolutely outstanding experience. Great to go to the islands and have fresh food cooked for us on the boat. Lovely amount of time to relax on a beach and get into the water. Good fun getting back with a thunderstorm chasing us. Made for a bit of an adventure although I would have hated it if the thunderstorm had caught up with us!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ivan Cosic

In general had a good trip plan.
Denmark | Jul 10 - Jul 18, 2026

C
Cornelia D.
Phoenix, AZ | Reviewed on Aug 08, 2026
In general had a good trip plan.
Ethel seemed experienced and promptly replied.
Camila took over from Ethel and seemed to be new, less prompt and inexperienced and sometimes less practical, e.g. providing train tickets from the main station for the final trip to the airport with all our luggage, instead of a driver from the hotel, of we got museum tickets for the ship museum in Ladby when we had originally asked for the viking ship museum in Roskilde, or provided museum tickets were not...
Read more

In general had a good trip plan.
Ethel seemed experienced and promptly replied.
Camila took over from Ethel and seemed to be new, less prompt and inexperienced and sometimes less practical, e.g. providing train tickets from the main station for the final trip to the airport with all our luggage, instead of a driver from the hotel, of we got museum tickets for the ship museum in Ladby when we had originally asked for the viking ship museum in Roskilde, or provided museum tickets were not accepted because there was a viking festival which should have prompted a different ticket, instead we had to buy new ones. Furthermore, not all our hotel stays were adjusted to the smaller number of 5 (instead of 6) even though we had communicated this many months in advance and so we actually paid more for the whole trip. In all, it appeared as if Camila doesn't travel much, lacks attention to detail, and as if she doesn't live in Denmark.
The hotels were nice, but the rooms that we were given quite small - and none had air-conditioning - for the level of pricing that we paid.
If we had to do it again, I believe we would not do it with kimkim, now that we discovered how easy it is to travel in Denmark. Discovering during the trip that the number of people was not adjusted or that tickets weren't correct was stressful, but we still had a good time.

Hotel Reviews
Hotel Kong Arthur
Copenhagen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Provence
Aarhus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dagmar

Amazing old place, very crooked, but in the heat very warm, no fans and no airconditioning.

Authenticity & Character
Location
Staff
Not willing to help, not friendly
Cleanliness & Comfort
very small, very hot
Hotel Grand Odense
Odense

Old flair and great breakfast room. Personal rooms were very warm and the ones we received were quite small (per reception staff, "the cheapest we have" - which was disappointing since we thought we paid for higher level - but that is on kimkim or its staffing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bethel Hotel
Copenhagen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ethel Laul

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