Kimkim Trip Reviews

4.8
Based on 19,068 ratings
Read 19,068 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I cannot say enough good things about Moonika...
Finland | Jan 10 - Jan 19, 2026

Robert
Robert M.
Harrison, NJ | Reviewed on Jan 23, 2026
I cannot say enough good things about Moonika and the trip she planned for us. From the beginning stages, Moonika was engaged and responded quickly to all messages. She really tailored the whole itinerary around the things we wanted to do and see. She also gave great recommendations for activities and accommodations. It was incredibly easy to plan our trip thanks to Moonika. Once we arrived in Tallinn, our first destination, everything ran incredibly smoothly. All of our transfers arrived on... Read more

I cannot say enough good things about Moonika and the trip she planned for us. From the beginning stages, Moonika was engaged and responded quickly to all messages. She really tailored the whole itinerary around the things we wanted to do and see. She also gave great recommendations for activities and accommodations. It was incredibly easy to plan our trip thanks to Moonika. Once we arrived in Tallinn, our first destination, everything ran incredibly smoothly. All of our transfers arrived on time, all our tickets/passes had been pre-loaded in the app and ready to go, it was all so easy. Moonika checked in during our trip to make sure everything was going well and communicated with us about any disruptions or changes. We had such an amazing trip to Tallinn and the Lapland region and Moonika played an integral role in all of it. If you’re thinking of traveling to the Baltics or Lapland, you should definitely work with Moonika. You will not be disappointed and will be rewarded with an awesome trip.

Hotel Reviews
Aurora Village
Ivalo

We really enjoyed our stay at the Aurora Village. The igloo was roomy and comfortable. The staff were all incredibly nice and helpful. They provide you with a set of thick, warm overalls for any activity you might do. The restaurant and bar had great food and service. There is a little lounge area that was perfect for playing games during our down time. The hotel has lots of activities that they are happy to arrange for you. If you want to into town, the hotel has a shuttle available for a small charge or they will call you a taxi. When we were done in town, I called the front desk and they contacted a taxi to pick us up. We will definitely be returning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Schlössle Hotel
Tallinn

This hotel was incredible! It had a ton of charm and was so nice and cozy. It is conveniently located in the old town and within walking distance to many tourist areas and restaurants. The staff was great, especially Patrick who made us smile every time we saw him. The room was one of the nicest rooms we have ever stayed in, perfectly combined old world charm with modern conveniences. We only ate breakfast at the hotel, but it was very good with lots of options and great service.

Authenticity & Character
Loved the old style combined with modern conveniences
Location
Central to anything you want to do
Staff
Patrick made us smile everyday The entire staff was very helpful
Cleanliness & Comfort
Activity Reviews
Long Husky Safari
Long Husky Safari
Finland

This is easily one of the coolest things I have ever done! We loved dog sledding! This location actually raises and trains dogs for actual competition sledding so the dogs are very well taken care of and looked after. We received thorough instructions on how to control the sled prior to heading out. The trails go through some really spectacular scenery and it’s actually pretty quiet and smooth on the sled. The tour stopped at a cozy hut where our guide prepared soup and hot beverages. During the excursion, she gave plenty of guidance on difficult areas of the trail, downhills, uphills, sharp turns, etc. the dogs are also really friendly and you have an opportunity to pet them. This is definitely a must-do activity if you go to the Ivalo area.

Quality of Experience
Guides, Drivers and Staff
Transport
Levi Fell Snowmobile Adventure
Levi Fell Snowmobile Adventure
Levi

This was such a fun experience! Emmi was our guide and we had a blast with her. We were fortunate in that the schedule worked out so that it was just my wife and I on the adventure. Emmi tailored the whole experience to us and it couldn’t have been more fun. The scenery was stunningly beautiful and the stop at the cafe was a nice, cozy break. Emmi even talked to other guides about the conditions of the trails for the return and picked what she felt would be the safest and most picturesque way back. Thank you Emmi for a great snowmobile adventure.

Quality of Experience
Emmi was great!
Guides, Drivers and Staff
Again, Emmi was great , the driver picked us up from our hotel on time, staff was friendly and made the experience very easy.
Transport
Local specialist: Moonika Apart

Hoa planned Thailand and Laos for a week Superbly
Thailand | Jan 11 - Jan 18, 2026

P
Paul B.
Australia | Reviewed on Jan 23, 2026

Hoa was amazing at putting things together and was very prompt with everything. We did not provide much time to plan and had a great trip. One thing I would change would be the Thailand party if the trip. It would've been good to spend more time in Bangkok and only a few hours exploring the temples in Ayutthaya before heading through to Khao Yi. This was more our personal preference but realised we didn't provide much when we signed up. But my cousin and I agreed how great Hoa did with everything and we were very happy

Local specialist: Hoa Tran

Excellent northern adventure!
Norway | Jan 10 - Jan 18, 2026

J
John N.
Denver, CO | Reviewed on Jan 23, 2026

Christina was wonderful and planned an amazing experience. We were able to fulfill a bucket list wish and see the northern lights in full splendor. Amazing trip and recommend to anyone wanting to experience Norway and the lights.

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jan 23, 2026

Hi John, I am so happy to read that you had an amazing time here and got to fulfill one tick of your bucket list. That is so great! Thank you for trusting us with the planning of your trip. It was great planning with you. All the best, Christina

Costs rica 2
Costa Rica | Jan 7 - Jan 14, 2026

ashley
ashley f.
Bloomfield, NJ | Reviewed on Jan 23, 2026
Thank you for all the help and making this trip unique for our second trip. Really helped curate a special itinerary. Read more

Thank you for all the help and making this trip unique for our second trip. Really helped curate a special itinerary.

Hotel Reviews
Hotel Boutique Lagarta Lodge
Nosara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ti-fakara Boutique Hotel
La Fortuna

Amazing location near the waterfall great customer service and very cute boutique hotel room rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Party Catamaran Sailing
Sunset Party Catamaran Sailing
Nosara
Quality of Experience
Guides, Drivers and Staff
Transport
Private Isla Chora Private Boat & Snorkeling
Private Isla Chora Private Boat & Snorkeling
Nosara
Quality of Experience
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure (Class II-III)
Río Balsa Whitewater Rafting Adventure (Class II-III)
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

We had a wonderful experience working with Sandy
Japan | Dec 29 - Jan 21, 2026

M
Margie W.
Seattle, WA | Reviewed on Jan 22, 2026
We had a wonderful experience working with Sandy to put together our trip to Japan. We had 3 couples traveling both together and separately which made the trip quite complex. Sandy listened carefully to the parts of the trip where we knew what we wanted and then made excellent suggestions for hotels, tours and transportation where we didn't have specific ideas. We had particularly wonderful tours in Kanazawa for the artisan tour and Michico's Sumo Championship tour through Sunrise. The trip... Read more

We had a wonderful experience working with Sandy to put together our trip to Japan. We had 3 couples traveling both together and separately which made the trip quite complex. Sandy listened carefully to the parts of the trip where we knew what we wanted and then made excellent suggestions for hotels, tours and transportation where we didn't have specific ideas. We had particularly wonderful tours in Kanazawa for the artisan tour and Michico's Sumo Championship tour through Sunrise. The trip went perfectly every day, every tour, every transfer, every train ride and every hotel. Sandy was very responsive for the year of advance planning and then she was in touch with us every day of the trip. She answered our questions quickly, sent ongoing information on time and made sure everything went smoothly. This was independent travel at its very best. We were so fortunate to have been able to work with KimKim and Sandy to create our incredible trip to Japan.

Local specialist: Sandy Ren

Very happy overall with our experience. Regar...
Thailand | Jan 11 - Jan 17, 2026

R
Richard S.
Ashburn, VA | Reviewed on Jan 22, 2026
Very happy overall with our experience. Regarding our trip activities and hotels, the only complaint was that the Chiang Mai hotel was not as we had hoped. Trying to take a shower was rather difficult, as hot water came in waves lasting less than twenty seconds. It was a bit weird and actually seemed like it was a purposeful design to reduce water usage. Normally, once you get hot water, you have it until it runs out, but here it lasted twenty seconds, and then you had to wait like thirty... Read more

Very happy overall with our experience. Regarding our trip activities and hotels, the only complaint was that the Chiang Mai hotel was not as we had hoped. Trying to take a shower was rather difficult, as hot water came in waves lasting less than twenty seconds. It was a bit weird and actually seemed like it was a purposeful design to reduce water usage. Normally, once you get hot water, you have it until it runs out, but here it lasted twenty seconds, and then you had to wait like thirty seconds until it came back, very consistent, like there was a pulse timer or some other hot water control measure. Didn't ruin the trip or anything. Just something I thought worth noting. It will make me do more due diligence when selecting hotels, since I had asked about the quality of the hotels and the possibility of upgrading, but was advised otherwise.

Hotel Reviews
VIC 3 Hotel
Bangkok

Nice, efficient hotel with a good staff.

Authenticity & Character
It was a nice hotel
Location
Fine location, don't really know Bangkok enough to comment.
Staff
I found the staff friendly and engaging.
Cleanliness & Comfort
Very clean and comfortable.
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

Friendly but indifferent staff that smiled occasionally. The hot water situation was abysmal; I would not stay here again for that reason alone. Good location.

Authenticity & Character
It was fine, but the hot water, per above, was a big negative. It almost had a hostel feel.
Location
Staff
They could be more engaging and friendlier.
Cleanliness & Comfort
It was clean and comfortable.
Burasari Phuket
Patong, Phuket, Thailand

Excelent well run hotel

Authenticity & Character
Just a beautiful hotel
Location
Staff
Top notch treatment with a smile
Cleanliness & Comfort
Activity Reviews
A Day trip to Doi Inthanon National Park!
A Day trip to Doi Inthanon National Park!
Chiang Mai

The park was a good time. The highlight of the day for us was the village visit, where our tour guide took us off the beaten track and actually walked us around the village and just went the extra mile. We saw lots of tourists coming to the town and just going to the shop. That would have been disappointing from our perspective. The extra time/effort just made the experience so much better. We really loved of tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Phuket

In retrospect, this was not a particularly good tour. You can't get close to the Big Buddha because it was damaged by a landslide, so it's not really worth the time. The view was nice. The time at the market was nice and fun, but part of the tour was described as a visit to a honey and pearl factory, which turned out to be just a honey and pearl store. After going to the honey store, we asked if the pearl factory was just a store, and they said yes. They were accommodating when we asked to skip it and just go to the market. Stores are fine if that's what you want to do, but that's not how it was initially presented.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai

Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bimon Soodkampa

Sandy was in contact with us almost every day...
Japan | Dec 29 - Jan 21, 2026

K
Ken B.
Seattle, WA | Reviewed on Jan 22, 2026

Sandy was in contact with us almost every day and was very responsive. I would recommend her for sure

Local specialist: Sandy Ren

We enjoyed all the places we stayed, especial...
Costa Rica | Jan 5 - Jan 15, 2026

J
Jane C.
Portland, OR | Reviewed on Jan 22, 2026

We enjoyed all the places we stayed, especially Lomas de Volcan. All the activities were well-chosen and worthwhile. All the transfers were seamless and easy. Great river rafting with Jesus, but really, all the Costa Rican naturalist guides were enthusiastic and knowledgeable. We learned a lot!

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 22, 2026

Hello Jane,
Thank you so much for your kind words. We’re thrilled to hear you enjoyed the accommodations, activities, and seamless transfers, especially Lomas de Volcan and the rafting experience with Jesus. It’s wonderful to know our naturalist guides helped make your trip both fun and educational.
Thank you again for traveling with us. We would love to welcome you back to Costa Rica anytime in the future.
Pura Vida!
Yuliana

SIMPLY THE BEST
Galapagos Islands | Jan 11 - Jan 21, 2026

T
Tomas B.
Los Angeles, CA | Reviewed on Jan 22, 2026
Thank you Paul, Milton and your entire staff for treating us to a very special and memorable time that will last the rest of our lives. Your effort had been truly the best ❣️ Read more

Thank you Paul, Milton and your entire staff for treating us to a very special and memorable time that will last the rest of our lives. Your effort had been truly the best ❣️

Hotel Reviews
Wyndham Quito Airport
Quito

We must go back to stay here, it has everything we enjoy especially the stream room with eucalyptus

Authenticity & Character
Top rated accommodations
Location
Very convenient access to the city and airport
Staff
So kind and helpful
Cleanliness & Comfort
Specious and comfortable
Hotel Cally Galapagos
Puerto Villamil

Great place to stay and close to things to enjoy

Authenticity & Character
Spacious and open
Location
Perfect view and access to the ocean beach
Staff
Very helpful
Cleanliness & Comfort
Pristine
Hotel Fiesta
Puerto Ayora

So nice, beautiful and comfortable

Authenticity & Character
Felt like a resort in paradise
Location
another awesome place to stay
Staff
So very helpful
Cleanliness & Comfort
Super comfortable
Hacienda El Porvenir
Machachi

Perfect experience of true Ecuador

Authenticity & Character
They gave us their best support
Location
The best experience, top quality
Staff
Kind and helpful
Cleanliness & Comfort
We would love to go back for another stay
Ikala Quito Hotel
Quito

Loves our time here

Authenticity & Character
Super location
Location
Great accommodations
Staff
Very helpful
Cleanliness & Comfort
Very clean
Activity Review
Quito City Tour - Middle of the World
Quito City Tour - Middle of the World
Quito

Must do

Quality of Experience
Fun and interesting
Guides, Drivers and Staff
Best guide ever
Transport
Easy access
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jan 22, 2026

Hi Tom!

Thank you so much for your kind words, it truly means a lot to hear that you and Jayme had such an amazing time in our country and that it will leave you with everlasting memories.

Hopefully, you’ll be able to visit us again someday, there are still so many wonderful places left to explore that I’m sure you’ll love.

Sending hugs from Ecuador! 🤗
Paul

An amazing Ecuador trip!We had an amazing trip!.
Galapagos Islands | Jan 11 - Jan 21, 2026

J
Jayme B.
Atlanta, GA | Reviewed on Jan 22, 2026
We had an amazing trip!! Milton made Quito even more special. Mindo was one of my favorite stops for the chocolate experience and seeing the toucans and feeding the humming birds. And going to Santa Cruz and Isabela was spectacular seeing all the wild life especially the blue footed boobies. The guides arrived on time and told us a lot of info. David got us to and from Baltra and was super. Julio took the time to show us around Isabela. Eva did a nice job showing us the tortoises in... Read more

We had an amazing trip!! Milton made Quito even more special. Mindo was one of my favorite stops for the chocolate experience and seeing the toucans and feeding the humming birds. And going to Santa Cruz and Isabela was spectacular seeing all the wild life especially the blue footed boobies. The guides arrived on time and told us a lot of info. David got us to and from Baltra and was super. Julio took the time to show us around Isabela. Eva did a nice job showing us the tortoises in their natural habitat. As mentioned it was an amazing trip. And Paul was always there for us!!

Hotel Review
Hacienda El Porvenir
Machachi

The hotel was so accommodating and welcoming. You felt right at home! They had a spa and the massage was wonderful. They had horseback riding which we didn't have time to do but looked like a lot fun. And the meals were 5 stars. Plus there was turn down service where they even put a few hot water bottles under the covers to keep you nice and warm. A peaceful place surrounded by nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jan 22, 2026

Dear Jayme & Tom,

I’m so happy to hear that you had such an amazing trip to Ecuador and the Galapagos, and that you were able to experience the incredible wildlife both on the mainland and on the islands! Thank you so much for your kind words about your guides. I’ll be sure to pass them along to Milton, David, Julio, and Eva. 🤗

From the very beginning, it was truly a pleasure planning this journey with you, and I really hope we’ll have the opportunity to welcome you back to Ecuador in the future.

Wishing you all the best,
Paul, your friend in Ecuador

The float trip on the Rio Penas
Costa Rica | Jan 9 - Jan 15, 2026

L
Linda P.
Denver, CO | Reviewed on Jan 22, 2026
We really had a great time. RideCR picked us up at the airport and later dropped us up at the airports. It was a long ride but they stopped for a break both ways. Hotel Eco La Fortuna had a great breakfast buffet every morning. The river float was peaceful with juice drinks and cakes afterwards. The Arenal Volcano hike was too physical for us but the another couple was a physical trainer and he was so helpful getting Neil and I through it. To our surprise our hike included a trip to the hot... Read more

We really had a great time. RideCR picked us up at the airport and later dropped us up at the airports. It was a long ride but they stopped for a break both ways. Hotel Eco La Fortuna had a great breakfast buffet every morning. The river float was peaceful with juice drinks and cakes afterwards. The Arenal Volcano hike was too physical for us but the another couple was a physical trainer and he was so helpful getting Neil and I through it. To our surprise our hike included a trip to the hot springs and lunch afterwards. Since we had already booked Ziplining for the afternoon our Jamacar guide arrange for the hot springs and dinner afterwards and picked us up at 8 pm afterwards. We transferred to Nosara the next day. We stayed at Living Hotel in Nosara which was quite quaint. Experience Nosara took on a bird watching tour. It was suppose to to be a hike but he offered us a kayak drift instead which we were thrilled about after the Volcano hike
It was a great trip.

Hotel Reviews
Living Hotel
Nosara

Small comfortable bungalow with an outdoor patio and hammock. Dining and shopping available just outside the lobby. Beautiful and quiet pool with lounges just a short walk from our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Arenal
Fortuna

Beautiful flowers and tropical birds in the landscaping , a great breakfast buffet on an open veranda.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Río Peñas Blancas Safari Float Experience
Río Peñas Blancas Safari Float Experience
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

The whole trip was amazing. We particularly e...
Chile | Jan 10 - Jan 21, 2026

G
Gianmarco S.
Boston, MA | Reviewed on Jan 21, 2026
The whole trip was amazing. We particularly enjoyed some tailored experiences such as the kayaking and the condor watching in Patagonia. Read more

The whole trip was amazing. We particularly enjoyed some tailored experiences such as the kayaking and the condor watching in Patagonia.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama
NH Ciudad de Santiago
Santiago
Activity Reviews
Hike to Base Torres
Hike to Base Torres
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking and Condor Watching
Trekking and Condor Watching
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking in Eberhard Fjord
Kayaking in Eberhard Fjord
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Biking Tour of Puerto Natales
Biking Tour of Puerto Natales
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Hike to the Summit of Toco Mount
Hike to the Summit of Toco Mount
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Puritama Canyon Trek
Puritama Canyon Trek
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Viña del Mar & Valparaíso
Day Trip to Viña del Mar & Valparaíso
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Jan 22, 2026

Hi Gianmarco,

Thank you so much for taking the time to fill out the trip feedback. It was a big pleasure helping to organize your visit to Chile, and I’m so happy to hear you had a wonderful time and enjoyed the experience.

Thank you again for traveling with us, and I hope Chile will welcome you back someday for another adventure!

Cari saluti a tutti,
Marcela

Last minute, amazing trip to Argentina!
Argentina | Dec 28 - Jan 6, 2026

Judy
Judy R.
Newark, NJ | Reviewed on Jan 21, 2026
While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it... Read more

While we typically love researching and planning our travel, given the last minute decision to go to Argentina and the country's size and need for domestic flights, off loading the itinerary details to Mery was the absolute best decision we made. Because booking asap was critical - especially given the high season and the holidays - she thoughtfully listened and efficiently considered our itinerary wish list. She compiled one that we all thoroughly enjoyed and will never forget. We know it was no small feat to book all these flights, accommodations and tours, and we totally appreciate her efforts. Shout outs to Gerado who expertly trekked with us to a glaciar lagoon (Glacier Sur), Hector at Iguazu Falls/Argentinian side, who stepped in last minute and was happy to share every single detail about this incredible World Heritage Site, and also Martin, who enthusiastically escorted us to local tango halls, delivering a true sense of Buenos Aires culture. Still, know that all the guides were exceptionally engaging and knowledgable. Depending on how you like to travel, we'd highly recommend kimkim for your next trip~Thank you!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Jan 23, 2026

Hi Judy,
Thank you very much for this incredible & complete feedback! I am really happy to know you had a great trip in Argentina. It was really nice to help you with this amazing adventure :)
I hope to see you planning a new trip to SouthAmerica soon.
Warm Regards,
Mery

Kim Kim has the right formula working with local experts!
Vietnam | Dec 13 - Dec 23, 2025

Robert
Robert S.
Seattle, WA | Reviewed on Jan 21, 2026
Doris is the most professional and proficient travel representative to work with. Her suggestions, attention to detail, and follow through are perfect. Read more

Doris is the most professional and proficient travel representative to work with. Her suggestions, attention to detail, and follow through are perfect.

Hotel Reviews
Pullman Phu Quoc Resort
Phu Quoc

Wonderful Hotel with a great pool. Right on the beach!

Authenticity & Character
Newer modern design.
Location
The Hotel is a bit isolated however only 20 minutes from other attractions
Staff
Everyone was great
Cleanliness & Comfort
Very clean and house keeping did a wonderful job!
The Reverie Saigon

This is one of the most beautiful hotels we have ever stayed in. Book a corner room on a high floor and enjoy the magnificent views! Wow!

Authenticity & Character
The granite floors are simply a piece of art! The check in process is personal!
Location
Right in Times Square. Perfect lication
Staff
From the front door, to breakfast and beyond every staff member is professional, charming, and helpful!
Cleanliness & Comfort
The beds are amazing!
Indochine Premium Cruise

This boat is authentic and beautiful! I can’t imagine visiting Ha Long Bay on any other vessel.

Authenticity & Character
Beyond Compare!
Location
Staff
Wonderful in every way!
Cleanliness & Comfort
The beds are amazing.
Emeralda Tam Coc Resort

By far the best hotel in Tam Coc!

Authenticity & Character
Beautiful room with wood floors!
Location
Right on the water!
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi

The location is great. The staff is very helpful and attentive. The rooms are beautiful! The breakfast was superb.

Authenticity & Character
Love the boutique feel!
Location
Staff
Everyone works with a smile and is helpful!
Cleanliness & Comfort
Activity Reviews
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City
Vietnam

This is a very interesting area! Worth the visit but a bit far from Ho Chi Minh City

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay - Hanoi - Fly to Ho Chi Minh City
Halong Bay - Hanoi - Fly to Ho Chi Minh City
Vietnam

Flight was on time and good!

Visit Cu Chi Tunnels & Ho Chi Minh City Tour
Visit Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City

This is a very historic place to visit! So interesting!

Quality of Experience
Guides, Drivers and Staff
Transport
Ninh Binh - Halong Bay, Overnight on Cruise
Ninh Binh - Halong Bay, Overnight on Cruise
Vietnam

Ha Long Bay is a must do while in North Vietnam!

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Mua Cave - Tam Coc Boat Trip
Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Mua Cave - Tam Coc Boat Trip
Ninh Binh

Beautiful Day overall! So happy we did this!

Quality of Experience
Rural Area
Food
Guides, Drivers and Staff
Everything was on time and our guide was very knowledgeable with good english skills.
Transport
Car could have been a little newer and nicer but our driver was excellent. Loved his smile!
Hanoi Culture & Walking Tour
Hanoi Culture & Walking Tour
Hanoi

The sites visited were a great introduction to Vietnam

Quality of Experience
Food
All the food was great
Guides, Drivers and Staff
It was great to have the same guides throughout North Vietnam.
Transport
This was the only location where the vehicle could have been a bit nicer. Our driver was fantastic.
Local specialist: Doris Bui

Maria Jose was available when we needed her. ...
Ecuador | Dec 28 - Jan 6, 2026

T
Tim W.
Chicago, IL | Reviewed on Jan 21, 2026
Maria Jose was available when we needed her. Christian was excellent. Great personality, historical knowledge and wildlife identification. He knew how to match our pace for the itinerary. Read more

Maria Jose was available when we needed her. Christian was excellent. Great personality, historical knowledge and wildlife identification. He knew how to match our pace for the itinerary.

Activity Reviews
Devil’s Nose Train Ride & Ingapirca Ruins Exploration
Devil’s Nose Train Ride & Ingapirca Ruins Exploration
Ecuador

Spanish only commentary during trip. Having Chris along would have been helpful

Pailón del Diablo: The Charm of Baños and Transfer to Riobamba
Pailón del Diablo: The Charm of Baños and Transfer to Riobamba
Ecuador
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador

Hike was good. No bathroom at the lagoon!!!!!!!!!!!!!!!!!

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Jan 22, 2026
Thank you very much for taking the time to share your experience and thoughtful feedback.
We are truly happy to hear that you felt well supported and that both Christian and I were available when needed. Christian will be delighted to know that you appreciated his personality, historical knowledge, wildlife identification skills, and his ability to adapt the itinerary to your pace.
We also sincerely appreciate your observations. Regarding the lack of restroom facilities at the Cotopaxi... Read more

Thank you very much for taking the time to share your experience and thoughtful feedback.
We are truly happy to hear that you felt well supported and that both Christian and I were available when needed. Christian will be delighted to know that you appreciated his personality, historical knowledge, wildlife identification skills, and his ability to adapt the itinerary to your pace.

We also sincerely appreciate your observations. Regarding the lack of restroom facilities at the Cotopaxi lagoon, unfortunately, this is a limitation of the national park due to conservation regulations. We completely understand how inconvenient this can be and value you bringing it to our attention.

Concerning the Spanish-only commentary during part of the trip, thank you for your honesty. We take this feedback very seriously and will work to ensure better availability of English-speaking guides or additional support on future departures, as our goal is always to provide a clear, comfortable, and enriching experience.

Thank you once again for trusting us with your journey through Ecuador. It was a pleasure to be part of your adventure, and we hope to welcome you again in the future.

Warm regards,
Majo

Best trip, ever!!!!
Patagonia | Jan 7 - Jan 19, 2026

Rob
Rob G.
Austin, TX | Reviewed on Jan 21, 2026
I have used other travel companies in the past, but never again. KimKim makes travel so much more enjoyable and less stressful. We don’t like to travel with groups, so they are perfect for us. We provide them a wish list of things we want to do and see and voila, the wish comes true. We just returned from a 2 week tour of Patagonia and Ushuaia. It was amazing. They were in constant contact with us every step of the way. My wife is planning a girls trip this spring and is already in contact... Read more

I have used other travel companies in the past, but never again. KimKim makes travel so much more enjoyable and less stressful. We don’t like to travel with groups, so they are perfect for us. We provide them a wish list of things we want to do and see and voila, the wish comes true. We just returned from a 2 week tour of Patagonia and Ushuaia. It was amazing. They were in constant contact with us every step of the way. My wife is planning a girls trip this spring and is already in contact with them. A very big shout out to Lorena and her team. You guys are the best. Now time for me to start planning our next trip!🙏🏻🙏🏻🙏🏻

I want to especially mention all the tour guides and drivers .
Santiago: Eliseo our driver, and Soledad our tour guide. What a wealth of information. A welcoming experience to a beautiful city.
Punta Arenas: Juan Francisco with Fiordos del Sur whom we wanted to go home with. We also wanted to adopt a baby
penguin.
Porto Natales: Jhon Pineda with Patagonia Planet, who is very entertaining and very knowledgeable. Also George , the driver who was also taking photos. Some of his photos are the best.
Perito Moreno Glaciers with Turismo Zaahj. Wow what a great experience
Tierra del Fuego Ntional Park: Trekking and Canoeing in Park. Juan and his counterpart made this an awesome experience. Turismo Isla de los Fuegos did an outstanding job.
Beagle Channel & Penquins: Turismo did an excellent job. We were able to see plenty of wildlife including seals, whales, and of course penguins
Buenos Aires: What a beautiful city. We will have to come back

Hotel Reviews
Alto Andino Hotel
Ushuaia

This was a very nice hotel, although we had to go to the breakfast area to see the water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria El Puma
El Chalten

This was our favorite hotel. It is small and cozy. The staff are engaging and a pleasure to visit with.

Location
Staff
They treated us like family
Cleanliness & Comfort
Hotel Kosten Aike
El Calafate

We were only here for one night, but enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costanera
Puerto Natales

The hotel is very new and modern. The staff is exceptional. The street out front is a little noisy at times, but the view is wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ilaia
Punta Arenas

We loved this little hotel. Easy walking distance to everything and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago

Great location. Quiet and easy to walk to nearby parks Very nice hotel

Authenticity & Character
Location
Quiet and safe
Staff
Cleanliness & Comfort
Activity Reviews
Buenos Aires Walking Short Tour
Buenos Aires Walking Short Tour
Buenos Aires

We were both coming down with a bug this day and just dragging.

Quality of Experience
Transport
Beagle Channel & Penguins
Beagle Channel & Penguins
Ushuaia

The experience was nice, but if we had to do it all over again, we would have skipped this. We had already seen penguins. We did get to see some whales, so that was a big plus. I think we were getting a little burned out by this time.

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking & Canoeing in Tierra del Fuego National Park
Trekking & Canoeing in Tierra del Fuego National Park
Ushuaia

We didn't quite know what to expect on this tour. We were not disappointed. We started off in a raft down the river and started seeing all kinds of birds and wildlife. A seal popped up right in front of us. Baby chicks, beavers, it was teaming with wildlife. It was an experience working with a team to paddle the raft. When we went on shore for lunch, we were ushered into a huge dome in the forest for a great bowl of soup and bread. Then off for a 4 mile trek through the woods. Beautiful scenery. It ended all too soon.

Quality of Experience
It made me feel young again
Food
Guides, Drivers and Staff
Best meal ever
Transport
Explore Perito Moreno glacier in Argentina
Explore Perito Moreno glacier in Argentina
Puerto Natales

We didn't realize how big this glacier is. Wow! As you are watching it, you either see or hear ice calving off.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike from Sarmiento Lake to Amarga Lagoon
Hike from Sarmiento Lake to Amarga Lagoon
Patagonia

Unfortunately my wife caught a stomach bug and we were not able to go on this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Patagonia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Patagonia

The trip just kept getting better! We had good weather and awesome scenery!

Quality of Experience
The quietness and open space
Food
Guides, Drivers and Staff
Jhon and George were great! They were very engaging and a pleasure to talk to
Transport
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Patagonia

We were able to walk among the penguins and all the babies. What a way to start the day.

Quality of Experience
Guides, Drivers and Staff
Juan Francisco was like a jovial Santa Claus
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Patagonia

Elisio and Soledad were amazing. She is an encyclopedia of knowledge. What a great way to start a vacation.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and engaging
Transport
Nice transport and very punctual
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 23, 2026

Dear Rob and Andrea,
I'm beyond thrilled you had an amazing time in Patagonia and Ushuaia. Thanks for trusting KimKim with your trip - it was my pleasure crafting a Patagonia adventure just for you two. Glad to know we nailed it 😊.
Huge thanks for the kind words about the team and me - it means the world. I already shared your nice comments with each of our local providers.
Happy future travels, and we at Kimkim can't wait to help with your next adventure.
Lorena

Trip of a lifetime - A Special Wedding Anniversary in Australia
Australia | Jan 1 - Jan 8, 2026

Donna
Donna L.
Goldsboro, NC | Reviewed on Jan 21, 2026
My husband & I had a fabulous 40th Wedding anniversary with our KimKim trip in Australia ( Sidney and Cairns) during the New Year Holiday (2026). The local guides and experiences were outstanding, personable, educational & full of memorable adventures (wine tasting, rainforests, animal sanctuaries, local cultural events (painting class/food instruction), Great Barrier Reef, etc). Special shout out to the KimKim US ( Seine) & Australian planning representatives --they truly are a quality team... Read more

My husband & I had a fabulous 40th Wedding anniversary with our KimKim trip in Australia ( Sidney and Cairns) during the New Year Holiday (2026). The local guides and experiences were outstanding, personable, educational & full of memorable adventures (wine tasting, rainforests, animal sanctuaries, local cultural events (painting class/food instruction), Great Barrier Reef, etc). Special shout out to the KimKim US ( Seine) & Australian planning representatives --they truly are a quality team with high performance. One small glitch transfer issue was discussed immediately by team members and solved. True team work! I recommend KimKim to family and especially seniors -- this is a trusted and 5 star travel experience (our 3rd trip & planning other trips).

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Riley
Cairns
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Little National Hotel Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Michaelmas Cay Cruise
Michaelmas Cay Cruise
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Rainforest & Aboriginal Culture Day Trip
Daintree Rainforest & Aboriginal Culture Day Trip
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Atherton Tablelands & Paronella Park Exploration
Atherton Tablelands & Paronella Park Exploration
Cairns

Guide & small group and wonderful sights

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney
Quality of Experience
Guides, Drivers and Staff
Superb
Transport
Sydney Harbour Sunset Dinner Cruise
Sydney Harbour Sunset Dinner Cruise
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller

Firstly Beatriz was great to work with as she...
Portugal | Dec 27 - Jan 17, 2026

Dan
Dan W.
Australia | Reviewed on Jan 21, 2026
Firstly Beatriz was great to work with as she created and planned our trip.
Travelling from Rome through to Portugal our whole experience was very smooth with such an amazing app with all the details of flights , tickets and recommendations so easily accessible. We had an amazing holiday full of tours and tastings without any effort of organising it so a big cheers.
Read more

Firstly Beatriz was great to work with as she created and planned our trip.
Travelling from Rome through to Portugal our whole experience was very smooth with such an amazing app with all the details of flights , tickets and recommendations so easily accessible. We had an amazing holiday full of tours and tastings without any effort of organising it so a big cheers.

Hotel Reviews
PortoBay Marquês
Lisbon
Cleanliness & Comfort
Hotel OFF Paris Seine 4*
Paris

great view great food - amazing pastrys

Condominio Monti Boutique Hotel
Rome

Amazing staff comfy beds great breakfast

Staff
so friendly and naturally interested
Cleanliness & Comfort
Activity Reviews
Culinary Highlights of Porto: Food Delights & Bolhão Market
Culinary Highlights of Porto: Food Delights & Bolhão Market
Porto
Quality of Experience
Food
Guides, Drivers and Staff
An Evening of Flamenco
An Evening of Flamenco
Portugal
Quality of Experience
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
A Sweet Walk Through Montmartre
A Sweet Walk Through Montmartre
Paris
Quality of Experience
Guides, Drivers and Staff
A Taste of Rome: Espresso, Tiramisu, & Gelato
A Taste of Rome: Espresso, Tiramisu, & Gelato
Rome
Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha

30th Wedding Anniversary 🌿 Turrialba, Arenal and Manuel Antonio
Costa Rica | Jan 12 - Jan 19, 2026

Kyle
Kyle J.
Denver, CO | Reviewed on Jan 21, 2026
Our guides were wonderful and very responsive when we needed them Read more

Our guides were wonderful and very responsive when we needed them

Activity Review
Birdwatching Tour at CATIE Botanical Garden
Birdwatching Tour at CATIE Botanical Garden
Turrialba

It was great but had a little hiccup with getting picked up.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 21, 2026

Hola Kyle!

Thank you so much for your kind words. I'm truly delighted to hear that our guides provided wonderful service and were responsive throughout your journey.

We hope to welcome you back to Costa Rica for another memorable adventure soon!

Pura Vida!
Bryan

Best guides were Viviana and Marcos. Both in...
Galapagos Islands | Jan 10 - Jan 17, 2026

Jeff
Jeff L.
Dallas, TX | Reviewed on Jan 21, 2026
Best guides were Viviana and Marcos. Both interacted with us as well and had energy and loved what they were doing. For most part all activities went without issue and were better than expected. Only issue was that Alvaro assured us we would fish and obviously he didn’t understand the rules of fishing in the Galopagos. Jacquie was great. Responded well and would get details when asked. Brought energy and good communicator Read more

Best guides were Viviana and Marcos. Both interacted with us as well and had energy and loved what they were doing. For most part all activities went without issue and were better than expected. Only issue was that Alvaro assured us we would fish and obviously he didn’t understand the rules of fishing in the Galopagos. Jacquie was great. Responded well and would get details when asked. Brought energy and good communicator

Hotel Reviews
Finch Bay Galápagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Galápagos
San Cristóbal
Authenticity & Character
Location
Oh
Staff
Cleanliness & Comfort
EB Hotel by Eurobuilding Quito
Quito

Only stayed there 2 hrs due to delayed flight

Authenticity & Character
Location
Staff
O
Cleanliness & Comfort
Activity Reviews
Santa Fe Fishing Experience
Santa Fe Fishing Experience
Galapagos Islands

Didn’t fish! Don’t call it a fishing experience. It’s a snorkeling trip. Great snorkeling. Good guide

Quality of Experience
Food
Great sit down meal on boat
Guides, Drivers and Staff
Transport
Private Kayaking Adventure  in Tortuga Bay
Private Kayaking Adventure in Tortuga Bay
Puerto Ayora

Guide was not into it walk distance was not communicated very well. Kayaked for 40 mins and didn’t hang around when something interested encountered. Guide always in a hurry to be someplace else

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speedboat to Santa Cruz Island; Charles Darwin Station, Highlands & Planting a Tree
Speedboat to Santa Cruz Island; Charles Darwin Station, Highlands & Planting a Tree
Galapagos Islands

Great guide. Darwin center not that interesting. More interesting seeing turtles in wild

Quality of Experience
Food
Fun restraunt at ranch
Guides, Drivers and Staff
Transport
Embracing Nature: Discovering Wildlife on Española Island
Embracing Nature: Discovering Wildlife on Española Island
Isla San Cristóbal

Johan was a good guide

Quality of Experience
Uninhabited and unowned of wildlife on island
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

La Liberia is best part. Lots of aquatic life.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 21, 2026
Dear Jeff, I am so happy to receive your review. Thank you so much. This is really important for us to have your feedback, for us to improve, and for the rest of the passengers to have a valuable overview of these types of experiences in this paradise, the Galapagos Islands.
And thank you too for sharing with Jacquie amazing pictures of you and your family of unique moments, that reflects that you had a wonderful time there.
I will be more than happy to share your kind recognition words for... Read more

Dear Jeff,

I am so happy to receive your review. Thank you so much. This is really important for us to have your feedback, for us to improve, and for the rest of the passengers to have a valuable overview of these types of experiences in this paradise, the Galapagos Islands.
And thank you too for sharing with Jacquie amazing pictures of you and your family of unique moments, that reflects that you had a wonderful time there.

I will be more than happy to share your kind recognition words for Viviana and Marcos; they will be more than glad to know that you mentioned on your review, I take advantage of this opportunity to mention to Mateo, he was really happy too of transfer to you and your son at your arrival, as well assisting you on the onboarding process to the Archipelago, talking to all of them, their energy and passion are genuine as well for Jacquie and me, in fact, I am sure Jacquie will be totally happy of receiving your kind words about her.

As you could evidence, the Galapagos Islands are a paradise, and more than that, it is the First Natural Heritage Patrimony, so that’s why the fishing experience is related to a demonstrative experience with local techniques; however, I will reinforce this information during the explanation, plus the previous written information on the trip program to avoid wrong expectations.

Thank you again for your amazing energy in keeping enjoying this journey as a previous experience to your birthday. Remember that we will be more than honored to receive any of your friends or relatives, or even you, for a future trip to any trip to South America.

Warm regards to you and your lovely family,
Alvaro & Jacquie

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.