Kimkim Trip Reviews

Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city!

Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more.

Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees later at a park and he even helped teach the kids some parkour moves! I wish I remembered his name, all I know is that he is from Spain.

Bergen is a beatiful city. Maria was a great guide, made it fun even in the rain!

Kadri's team was exceptional. Quick responses. Easy set up. Everything was at our fingertips and instruction were crystal clear. I didn't have to worry about a thing!

Thank you all for a lifetime of memories!

Samir Naran

Hotel Reviews

Grand Hotel Terminus

Bergen

Service, charm, food, drink, all amazing. Boys thought we walked into Hogwarts. Not much more I can say about that!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Voss

Voss

Great location. Didn't have the same charm as the other hotels.

Authenticity & Character

Location

Staff

One front desk agent was a bit cold in her interactions

Cleanliness & Comfort

Fretheim Hotel

Flåm

Just the charm. Lobby was a great place to relax and have a drink. Staff was really friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

They accomodated 3 of us in a room (adult and 2 teenagers) and even though it was tight they somehow made it work!

Grand Hotel Oslo

Oslo

Historical elegance, great service and food and location. Concierge was great at understanding what we were looking for and guiding us to more authentic dining experiences!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Floating Sauna Experience - Flam

Flåm

Can't skip. Even with kids. This was their favorite activity of the trip

Quality of Experience

Guides, Drivers and Staff

Transport

Fjord Cruise & Seafood Dining Experience

Bergen

Just fantastic food.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gondola Ride in Voss

Voss

Unfortunately missed this as the it closed at 4 PM

Fjord Safari by RIB

Flåm

The guide made this enjoyable. Learned so much

Quality of Experience

Guides, Drivers and Staff

Transport

The Viking Planet (Museum tickets and VR experience included)

Oslo

A museum that kids will actually love and want to go back to!

Quality of Experience

Guides, Drivers and Staff

Transport

Øygarden Islets Kayaking Excursion

Bergen

Guide was amazing. Experience was a good work out while enjoying the amazing scenery! Oh, the apple cider, amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Past & Present City Walk

Bergen

Sucha beautiful city. Maria was an amazing tour guide. Weather was rough but she made it fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Whitewater Rafting in Raundal River

Voss

Fun and exhilerating! The guides know what they're doing.

Quality of Experience

Guides, Drivers and Staff

Transport

Flåm Railway, Zipline & Cycling Adventure

Denmark

Everything. The transport there, the excitement of the ziplining, and then the serenity of the bike ride.

Quality of Experience

Guides, Drivers and Staff

Transport

Oslofjord Island Hopping Nature Walk

Oslo

Beautiful spots to visit. Guide also was amazing

Quality of Experience

Guides, Drivers and Staff

Transport

Essential Oslo Walking Tour

Oslo

Just a beautiful city and to learn the histoty was amazing. I wish I remembered our guides name. She was exceptional.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most amazing trip in Bhutan!
Everything was very well organised, we had a great mixture of temples, hiking and experiences.
Our guide and driver were both fantastic!
Would highly recommend

This was our first experience with a guide service. Previously we had planned our own excursions. The KimKim model is interesting and attractive: they offer a catalogue of possible activities, based on prior positive traveler experiences-- you are free to pick and choose among alternatives (or add your own). Given your interests, budget and time constraints, KimKim plans a customized trip itinerary. We found this met our needs to perfection!

We found KimKim's approach to financial disclosure to be opaque and frustrating. Since we could not 'price' individual activities, it made price/value choices more difficult and frustrating. Additionally, the service was expensive. When we became too ill to travel 10 days before our trip in 2025, we had good reason to reconsider our financial frustrations--KimKim took care of everything! They cancelled all our bookings and gave us a 100% credit. This year they rebooked our trip consistent with our new travel dates.

Our 10 day trip around Iceland's 850 mile Ring Road was a total delight! Our 'virtual guide', Gudmundur (Gummi) Oli, provided us with a detailed daily itinerary including travel distance/travel time, points of interest/activities, and a recommendation of how long to spend at each location in order to keep the day manageable. Gummi's planning was so meticulous that we had very few questions, but we found him available in a matter of minutes by phone or WhatsApp and it was clear he took a keen personal interest in making sure we had a wonderful trip. We did! His dining recommendations at the end of each day resulted in some of the best meals we have had in decades of international travel!

We would highly recommend KimKim to travelers who want the freedom of an independent vacation without the burden of pre-trip research and logistics planning. Each day of whale watching, ice caving, whitewater rafting, and more unfolded without a glich! It was a vacation we will treasure for a lifetime!

Judy was amazing and very responsive. She helped with some last minute emergency changes and was way ahead of me without needing to be asked. 100% would work with her again!

Nick was very responsive and did a great job providing us with an itinerary and multiple options as we changed our dates. He landed us in solid places and we had a wonderful trip! The only bit of feedback is that it took a few days after we paid/confirmed for the final bookings to get made which made me a little nervous.

Hotel Review

MY Nature Resort

Sandakan

Wonderful place, the flying squirrel demo and tours were fantastic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Kinabalu Park Hiking

Kundasang

Our guide was wonderful and flexible - she adjusted the plans based on our preferences. She was knowledgable and warm. We had a great time!

Quality of Experience

Guides, Drivers and Staff

Transport

Rachel and her team did an amazing job planning a trip for us. Rachel was patient and attentive to our needs. We had wonderful experiences, including a personal driver who took us through the wonderful Isle of Skye, a private sheep dog demonstration, and many memorable adventures. We would work with Rachel again in a heartbeat!

Our favorite guide by far was Phillip. Hr was phenomenal

From the start, we felt like we were in the most capable hands to plan our Southern Africa adventure. Through countless messages and a video call, Esther was able to design the perfect trip. She was very understanding of our wishes and desires, not only about the actual itinerary, but also to keep everything within a certain budget. It definitely gave us peace of mind to have everything booked and organized beforehand. During the trip, it was also so easy to get in contact with her. She responds quickly, checks in regularly, and follows up thoroughly. Overall, it was an unforgettable and enjoyable experience, from designing the trip to actually being there. A dream-come-true trip for sure!

Perfect planning and execution! Melanie helped us plan, organize and set up a perfect tour of Rome, Naples and Venice with our 16 yr old grandson. She took over with a short timeframe because I started with a trip planner that was not getting the job done. We needed to insure our teenage grandson had a memorable experience. Melanie took charge and the service we received was exceptional. Once on the ground, Giovanni joined our group to insure each day was perfectly executed. We communicated frequently. I cannot say enough about KimKim, Italy Charm, Melanie and Giovanni. We will definitely use again and we highly recommend their services. Thanks for giving us an awesome trip! Ron, Hulyn and Tanner Farr

I was a little bit hesitant on using a travel planner as I normally do this all on my own. However, being from the United States and not being familiar with Italy at all, it was a little intimidating to plan. I found Kimkim with an online search and amazing reviews and never looked back. From the start of the planning process to the entire trip, I was extremely impressed. Our itinerary was perfect and so were all of our tours, transfers and hotels. Rome, Tuscany and Sorrento gave our family a wonderful taste of Italy. The app was very easy to use with all of our train tickets and excursions listed right on it. The private excursions she booked were perfect and geared towards the ages of my teenage children. This memories we created on this trip were priceless! I’m already booking another trip through KimKim!

Activity Reviews

Guided Walking Tour of Florence

Florence

Our tour guide was amazing!!! We loved her and learned so much about Florence on this tour! Would highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

After Closure Tour of the Vatican Museum & Sistine Chapel

Rome

Good tour overall but boring if you aren’t into art and statues. We were expecting more of a tour of the Vatican grounds and less of the museum. My teenage kids definitely were not fans of this one.

Capri & Costiera Sorrentina Boat Tour

Italy

The boat tour was amazing but I could have completely skipping visiting the island of Capri. Very crowded and difficult to get around.

Exclusive Colosseum Tour for Kids

Rome

Our tour guide was amazing!!! She was so good with our kids ages 11 and 13 and made this tour one of our favorites!

Quality of Experience

Guides, Drivers and Staff

Transport

We just returned from an amazing trip to Iceland organized by Gummi. I gave him a list of things I wanted to see and do with my teens and he prepared everything so well. He was very responsive and helpful answering questions and making last minute tweaks. We loved all our excursions and will remember this trip always! I can't wait to return.

Our travel agent Esther (via Kimkim) arranged a wonderful trip for my friend and myself in Zimbabwe and Namibia, despite having limited time and being bit late in booking (our fault). Everything went smoothly - from pickups and drivers through to the recommended lodges - and everything was wonderful. There were many once-in-a-lifetime moments on the game drive in Zimbabwe and river safaris on the Zambezi and Chobe rivers. Esther was very responsive to our preferences and our budget, and kept us up to date with visa requirements and other formalities. Highly recommended.

We had a great experience working with Kimkim team on this trip. Our tour guides, Juan and Martin were both very good. They were knowledgeable, funny, and went out of their way to make sure we were comfortable. E.g. helping us making frequent breaks to pick up supplies as needed, giving us lot of tourism tips and guiding us to the right food and shopping places. Most importantly, they had a deep sense of Peruvian histroy and helped us to get a really immersive experience.

I would heartily recommend the Kimkim team to anybody looking to have a great experience.

All of our guides and drivers were knowledgeable and friendly. We loved being able to stop and take photos with the alpacas on our way back from Palcoyo! We had a great time!

Our honeymoon in Greece was absolutely unforgettable\!

After all the stress of planning our wedding, we decided to use a travel agency to take the pressure off planning our honeymoon, and it was one of the best decisions we made\. Everything was thoughtfully planned for us\. All we had to do was book our flights and show up\!

Our trip was the perfect balance of adventure and relaxation\. We enjoyed incredible excursions while still having plenty of time to unwind and soak in the beauty around us\. Every part of our honeymoon was memorable, from taking a cooking class to swimming in the crystal\-clear Aegean Sea\. We were completely in awe of the beauty of both Crete and Santorini\. The food in Crete was some of the freshest and most flavorful we’ve ever had\!

The special touches throughout our trip made it even more magical\. Walking into a room filled with roses and ending our honeymoon in Santorini with flower petals and candles waiting for us was so thoughtful and romantic\.

We also loved the photo book, and it arrived on my birthday, which made it feel like such a special birthday gift\! Receiving a birthday card and a welcome\-home card afterward was another thoughtful surprise\. It’s those little personal touches that truly set Kimkim apart\.

We can’t stop recommending Kimkim to our friends and family, and we already can’t wait to book our next adventure with them\. A million stars\! ⭐️

Rodrigo was my personal guide for three days. His historical knowledge of Argentina and Cordoba is outstanding. His presentation was professional and warmly personal to my curiosity. He made it feel like I cruising around with a new friend.

Leny did a great job helping us organize and plan a Tokyo trip for our group of 7 people. Managing a group of this size takes a lot of coordination, and she kept us well-organized throughout the process.She provided us with a solid variety of activity options to choose from during the initial stages. We really appreciated her flexibility during the planning phase, as she listened to our suggestions and was very accommodating when we needed to make changes to the itinerary.Thanks to Leny’s thorough preparation and responsiveness, our trip to Tokyo went smoothly. She is a reliable planner who truly listens to her clients' input.

Our fun activites included go-karting on the streets of Tokyo, visiting the Tsukiji Fish Market, participating in a Japanese traditional tea ceremony, kimonos and all! We also visited a local garden.

Leny created a group chat on WhatsApp for our trip and was available throughout our journey.

Our local specialist, Nikola was amazing. He was readily available with any questions we had. He was friendly and the whole process was flawless. Thank you for a wonderful vacations!

Activity Review

Korčula Half Day Boat Tour

Korčula

Highly recommend. This was a highlight of the trip. Our captains were informative, friendly and fun!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Iceland and really appreciate the help that Gummi and KimKim gave us in planning this adventure for us. We went for 2 weeks and did just about everything we could think of to get the full experience and we still only saw a fraction of what there is to see. We went to Blue Lagoon and Sky Lagoon, rode Icelandic horses, went whale watching and saw loads of whales, visited ice caves, a volcanic crater and went kayaking in a glacier lagoon. We also went snorkeling in the Silfra fissure which was breathtaking (wear extra socks!). We saw endless beautiful waterfalls, all unique. For this trip we opted to rent a car and drive ourselves which worked out really well. The exception was a private jeep trip into "Thors Valley (Thórsmörk)" and I can't recommend that enough. We had Ragnar as our guide and he not only led us on multiple hikes, he also shared in-depth information about the park as well as about Icelandic culture in general. He was fantastic AND we got to drive through rivers in a big jeep. We also took the ferry over to Heimaey Island for a day to see the Beluga Whale sanctuary and see the museum to the volcanic eruption that happened there is the 1970s - well worth it. I recommended leaving a day or two to explore Reykjavik as well - we enjoyed walking the city and seeing all the public art and the giant church.

Othman was our travel guide and he was outstanding. My husband loves to do all the travel planning and Othman was so helpful and offered excellent suggestions whenever we had questions. The only issues that arose during the trip were bookings we made ourselves. Because we are both seniors, we have some mobility limitations but we are able to access and make the most of the sites we visited. We particularly loved the Snæfellsnes Peninsula, the South Coast and the Westman islands. I give KimKim and Othman my highest recommendation!