Kimkim Trip Reviews

Having done 1 trip with kimkim, we felt certain that our time in Egypt would be well organized. Having a representative meet and guide us through airports was a big plus. Our guides were amazingly knowledgeable about each temple and site and tempered the visit to our level of interest and enthusiasm. Having a driver take us to and from all destinations, somewhow being ready to pick us up at the right meeting spot despite the hundreds of cars, scooters and busses...amazed us. A highlight was dinner with a family in Cairo. Besides excellent fresh food, our host turned out to be a seasoned rower and my husband rowed a quad on the Nile. We thank Nader for all the emails and adjustments because we visited one of the most ancient countries in our world. Fantastic experience.

Shawna did a great job planning. Jesus was our contact in country, he did a wonderful job being responsive to all our needs. Our tour guide Guido in Cusco and the Sacred Valley was knowledge and experienced he went along our family’s wants and needs. A true gem!

We ha a wonderful time in Australia and New-Zeland. Vicky our specialist was wonderful. She helped us planning, she was available to answer our questions/help before and during our trip. We recommand her.

Hotel Reviews

Adina Apartment Hotel Bondi

Bondi Beach

Good location, and service. Our apt would need a little refreshment. The pool was nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rydges Port Macquarie

Port Macquarie

Excellent service, very good location, comfort

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aloha Byron Bay

Byron Bay

Old, located far from center. Would not recommed

Authenticity & Character

Location

Staff

Cleanliness & Comfort

On The Beach Noosa

Noosa Heads

Absolutly wonderfull ! Service, comfort, view and access on beach/ocean, breakfast every morning.

Authenticity & Character

Location

Fabulous

Staff

Everyday attention to our needs

Cleanliness & Comfort

Adina Apartment Hotel Brisbane

Brisbane

Very good location, comfort, clean

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Quest Cathedral Junction

Christchurch

Wonderfull location, comfort very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Swiss-Belsuites Victoria Park Auckland

Auckland

Very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Great Ocean Road Studios

Port Campbell

OK for on the road

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Captain's at the Bay

Apollo Bay

OK for on the road

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Colhurst House Bed and Breakfast

Mount Gambier

Very nice. Service poor. Very cold in the house

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adina Apartment Hotel Adelaide Treasury

Adelaide

Very good service, good location, nice apt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adina Apartment Hotel Melbourne on Flinders

Melbourne, VIC

Location in front of train main station. Lots of noise all day. Apt old. The gym and the pool were closed. Service basic. Would have prefered the other Adina location in Melbourne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sails In The Desert

Yulara

Clean. Basic

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Sebel Quay West Suites

The Rocks

Wonderfull view on Sydney, exceptional location, comfort and spacious apt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip

Uluru

Very good guide. Wonderfull to visit Uluru.

Sydney Opera House Tour

Sydney

Very interesting, lots of history, very good guide

The trip was amazing and George was great to work with. Mint - our guide in Bangkok for the city tour was awesome … we all enjoyed our day with her. Our off road jeep adventure in Khao Lac was a lot of fun and full of laughs! I can not remember the drivers name but he was hilarious as well as our guide - song I think he told us to call him. They both had us laughing all day as well as being full of information. All three of us would return tomorrow and were sad to leave. Thank you for a great adventure especially with a relatively short planning time for high season.
All the accommodations were also very nice and we have no complaints!

Hotel Reviews

Courtyard by Marriott Phuket, Patong Beach Resort

Patong

Marriott is always great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Theatre Residence

Bangkok

Great boutique hotel - staff was very helpful!

Authenticity & Character

Location

Near a nice city market , near river, yet not in the heart of city chaos….a little gem in a big city!

Staff

The front desk staff was always willing to help and answer questions daily!

Cleanliness & Comfort

Seaview Resort Khao Lak

Takua Pa

This hotel overall was a nice stay. Rooms were nice and clean - The house keepers were very attentive. We were slightly disappointed they no longer have a spa - but plenty of others around so not end of the world. Property was nice but left with a feeling it needed over all some TLC. It was a good stay and no specific complaints - we did not stay elsewhere in the area to compare.

Authenticity & Character

Location

Hotel was on beach within walking of shops laundry and restaurants…. Short ride to anything else you might want

Staff

Cleanliness & Comfort

Everything was clean and comfortable

Activity Reviews

Afternoon Phuket Elephant Sanctuary

Phuket

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Off-Road Jungle Jeep Adventure in Khao Lak (Full Day)

Khao Lak

Fun day with Song our guide and the driver was hilarious! I can not remember his name unfortunately. They were great especially since they had German and English speaking clients on the tour. Made sure we all understood what we were seeing and doing. And we all had fun!

Quality of Experience

Guides, Drivers and Staff

They were not only informative but funny and entertaining!!

Transport

Bangkok Cultural Tour

Bangkok

Mint was great! We saw everything and she was easy to hang with. Full of info and a wealth of info. She was patient with all our questions!

Quality of Experience

The guide Mint made the city tour! She was great - easy going , well prepared, wealth of info, patient and easy to spend the day with!

Food

Guides, Drivers and Staff

See above

Transport

Always timely and clean

Excellent support from Randall. Only suggestion would be to keep the phone numbers for local tour operators up to date (some numbers were no longer in service) and include the pickup info in the confirmation details. Thanks!

We had a wonderful experience booking through Kimkim -- here are the highlights of the key people that we interacted with:

1) Kien -- he is based out of Vietnam but was our key contact person throughout the planning phase as well as the trip. He was always attentive to our needs, helped us every step of the way, was polite and understood what we wanted to get out of the trip. I will highly recommend him.

2) The local guides: Mr. Taiwah, Ms. Pookie, Ms. Lisa, Ms. Yun were all very helpful and responsive.

We will look forward to booking our next trip via Kimkim.

I was part of a large group of 11. ( Tillson/ Voss / Ruby group) . Katie Voss wrote a detailed review that we all collaborated on. It was a great trip

My family and I went to Thailand from the 25th of December until the 6th of January.
Just want to say that Kim Kim organized our luxury trip very well and were always available if we needed any help. My family and I had a fantastic time and Ashley was extremely helpful with the organization as were the local guides like Winni in Bangkok and Dada in Puquet. We found everyone kind, and helpful. I would recommend this group to organize whatever you need with hotels, tours and airline tickets.

Emerson is the best travel agent I could ever have asked for. He truly listened to what we wanted and turned it into the trip of a lifetime. Every detail was thoughtfully planned, seamless, and exceeded our expectations. His expertise, responsiveness, and genuine care made the entire experience stress-free and unforgettable. I will only work with Emerson going forward and we’re already planning our next trip with him!

Hanna was the best. Every time we had a good moment we’d stop and laugh and say Hanna did good 😂. Will be planning an itinerary for every trip from now on, everything felt like a surprise which allowed for no expectations from over planning and looking at “perfect” travel photos

Having just completed our nine day trip in Colombia I can provide some thoughts.
I have to say that I didn’t know really what to expect and what I would see in Colombia given the limited images and news about this country. Narcos and Juan Valdez commercials can only go so far. Colombia and its cities far exceeded our expectations. We thoroughly enjoyed each of our guides and those who assisted along the way for days like Bike Tour and Gold Museum in Bogota, to the waterfall and organic farm lunch in Medellin.
I will note for me specifically that this was the single most impactful visit I have ever had to a museum. Seeing the gold artifacts through the eyes of an indigenous people was very moving. The Salt Cathedral also was absolutely stunning in size and scope.
We didn’t just get Instagram worthy pics, we heard perspectives, and listened to new ideas and saw glorious sites. I thank everyone involved in introducing South America and Colombia to me. You are a tough act to follow. I will recommend Kimkim to family and friends (they have already gushed about the pictures) and I suspect and look forward to engaging with you further for future adventures with Kristin.

Many thanks once again for making the start of 2026 so memorable!!! Cheers and Happy New Year to one and all.
Rob

Overall, we had an incredible vacation. Jimena and Jesus were very attentive to all of our needs immediately responding to any queiry that I had.

All of the guides were good, but Wily (in the Sacred Valley) was exceptional. He not only was knowledgeable but had a very comfortable personality the melded well with us.

We asked to make our trip a culinary experience and Jimena did not disappoint us. The food offered along our 9-day tour was exceptional.

The one "other" (and it is a considerable one) with using Kimkim is that detailed pricing information is not available. There is no transparency with event pricing. In my case, I was in a rush to plan a last minute trip and Kimkim came through like a champ, but the lack of transparency will impact my choice on whether to use their services once again.

Activity Review

Reception and transfer to hotel

Lima

Lewis is an outstanding driver. I felt entirely safe in his hands. We had several drivers during our trip (all were good), but none were even in the same league as Lewis. Safe, professional and expedient.

Quality of Experience

Guides, Drivers and Staff

Transport

The guides, drivers, and everyone in the hotels were fantastic. All of the planned activities were a hit, and we got to experience being in some of the most beautiful places I’ve ever seen. We all loved the gardens and our time in the mountains. The people who came up with our itinerary really know their stuff. I’d one hundred percent recommend your company and would absolutely use it again.

The only problem we had was a terrible ferry service from Spain to Tangiers. The ferry was dangerous, disorganized, and late, and the people who worked on it seemed to have no idea what they were doing and were rude when called out on safety issues. There is no order or crowd control, and I wouldn’t recommend it, or I would warn people if they wanted to use it to be especially careful if they were traveling with older people or small children. There were a couple of times in the ferry and while boarding the ferry that I was worried someone would be crushed to death. It’s that bad. It’s also unreliable, so when we finally got to Tangiers, we had almost no time there, which was a shame because our guide and driver were truly excellent and professional and would have been a delight to spend more time with.

The trip was great overall and everything was very easy to execute thanks to the set up of the Kim Kim team. The WiFi in the car made everything go so smoothly. The only down side was that many of the parking lots that were marked as no fee, now charge and the kiosks are very hidden so it was not always obvious. You have to know to look for them. We also could never get the gas pumps to work on a credit card (kept asking for a PIN) so we switched to a debit and then things were fine.

The lava cave was an amazing experience and our guide was great. The ice cave didn't discuss the 15 minute hike to the cave in very cold windy conditions in any of the brochures. We could have been more prepared for that.

Nora was great and we took most of her recommendations including going to Perlan for New Years Eve fireworks viewing. It was one of the highlights of the trip! Things were extra special as our daughter got engaged on the Black San Beach in the beautiful Iceland sunset!

We had a great time in Peru. The country is beautiful, the people are so friendly and helpful and on top of all of that, it felt very safe. Shawna did a great job getting us set up with excursions, hotels and all of the details including tipping standards (which was very helpful throughout our trip), restaurant suggestions and the kinds of hotels we like to stay at. All the accommodations were perfect for us. Our "on the ground" 24/7 specialist (Jesus) was also the best. We had an issue with one of our daughters coming down with the flu on day 2 in Lima. Jesus worked with the hotel and got us to a clinic where she got tested for the flu and got meds that helped her feel better in about 24 hours. We didn't really think that we would need someone always on call, but there were a couple times we needed him and he was there!

Our main tour guide was Martin. We loved the time we spent with him. He was so knowledgeable and entertaining with all the info he shared in our various tours and excursions. He definitely went above and beyond for us. And his laugh was amazing. We really had the best time because of Martin's energy! He loves his country and it made all the info he shared (both about his own life and experiences in Peru as well as historical and local info) so much more interesting.

I think the only drawback to our trip is that we spent too much time in Cusco. Maybe there were things we should've done there that we didn't know about. But after going to Machu Picchu, Cusco seemed a little anti-climatic. We did a walking tour with Martin that was great and a cooking class that we booked separately. Both of those things were great, but we felt like we just ate out while we were there and there wasn't much to do otherwise. Again, that could just be our experience and having not found the other things to do there! But overall our trip was fantastic, definitely a once-in-a-lifetime trip!

From beginning to end our travel experience was incredible thanks to Hoa and our guides and drivers in Thailand. From our arrival in Chiang Mai to dropping off our son at Semester at Sea at the end of our trip in Bangkok every detail was accounted for and every accommodation made for our unique circumstance. We encountered delays at the beginning of our trip because of weather in San Francisco forcing us to miss our connection and delaying our arrival in Thailand one full day. Within hours of receiving our news, Hoa had rearranged our itinerary to ensure we missed not a single moment we had planned, including changing our in country flight from Bangkok to Chiang Mai. I just cannot overstate the level of detail and consideration that was put into our travel plan by Hoa and the team. Ying, our guide in Chiang Mai, was knowledgeable and just such a joy to spend time with. It was fun getting to know her city, her cultural and even her personally. Each hotel in Chiang Mai, Krabi, Bangkok and Kanchanaburi captured the vibe of the place we were in and added to our overall experience. Hoa really heard us when we expressed our interests and values and aligned our itinerary perfectly. Our guide in Bangkok, Toto, was so much fun! He just has this infectious energy that added great vibes to our overall experience. When my daughter and I started to plan this trip we tried to do it on our own but became quickly overwhelmed. Finding KimKim and working with Hoa were the key to an incredible experience we will never forget!

Hotel Reviews

River Kwai Resotel

Kanchanaburi

Very cool setting but staff was super helpful.

Authenticity & Character

Location

Loved taking the water taxi to and from

Staff

Language proficiency and attitude -- people were not super friendly

Cleanliness & Comfort

Nysa Hotel Bangkok Sukhumvit 11

Bangkok

Location was in an area that was maybe not as family friendly. We did like the atmosphere of the hotel itself and staff were excellent. Also in walking distance to shopping and public transit.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Varana Krabi Hotel

Great location and amenities. Very peaceful. Food is a little pricey on site (per Thailand standards) but a great experience overall.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

De Chai The Colonial Hotel & Spa

Chiang Mai

Great location and really nice rooms.

Authenticity & Character

Location and room decor

Location

Staff

Very helpful

Cleanliness & Comfort

Activity Reviews

Railway Market & Floating Market - Travel to Kanchanaburi

Thailand

Both markets are so unique and special. Toto gave us great hints on where to shop for the best deals.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok Symbolic Temples

Bangkok

Toto went above and beyond to make sure we visited all the temples and got the best views and pictures!

Quality of Experience

Guides, Drivers and Staff

Transport

Araksa Tea Experience & Adventure at Sri Lanna National Park

Chiang Mai

Such a serene and peaceful place. Loved picking the tea and learning the process.

Quality of Experience

Food

Loved the homemade rice cakes

Guides, Drivers and Staff

Transport

Explore Chiang Mai by tuk tuk

Chiang Mai

Ying was super knowledgeable about Buddhism and Thai customs.

Quality of Experience

Guides, Drivers and Staff

Transport

We really appreciated Cathy planning our 2nd trip to Ireland this December! She was once again thoughtful in planning to meet our families needs. It's really wonderful to use a service that provides you with local insider information!

Activity Reviews

Family Adventure at Crindle Bespoke - Farm & Equestrian Experiences

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour Giant's Causeway and Antrim Coast

Belfast

Quality of Experience

Guides, Drivers and Staff

Transport

Our local specialist Michael was an excellent resource before and during our trip. A few last minute changes needed to be made with transportation & a tour we were booked for and he was very accommodating, and quick to respond. The trip went very smoothly and all of our guides were punctual and polite. The only tour we booked that we were not happy with was the coffee experience in Cartagena, only because the tour was listed to run from 3:30-5pm with walking time, and we did not finish util closer to 7pm, which caused us to miss a dinner reservation. Aside from that we especially loved our guides Eduardo & Juan Jose and would recommend them to anyone coming to Colombia. ALL of the accommodations were excellent!

Hotel Review

Casa Tayrona Los Naranjos

A beautiful location with private beach. We had Casa 1, which had one of the best views we've ever experienced in a hotel!

Authenticity & Character

Location

Private, but not in walking distance to any other restaurants

Staff

Cleanliness & Comfort

Beautiful room, nice touches, eco friendly

Activity Review

Flavors of Coffee in Getsemaní

Cartagena

Unfortunately, this ran almost two hours longer than expected. We would've loved the one hour version we signed up for, but by the end of this we were uncomfortable in our seats and no longer paying attention.

Quality of Experience

What a beautiful country Chile is and our two week trip was amazing and hassle free primarily due to the assistance of Camila with whom we interacted over a period of few weeks to come up with a perfect itinerary. Without her guidance, knowledge and input, it would have been difficult to plan a two week trip.

Once the trip started, on the ground support team of Riwal and Dayana ensured that we had up to date information of the plan for the day, and if there was any question, they both were available for immediate resolution. We did not encounter any issue at all that needed them to step in, which is a good sign in itself.

Overall, we are very happy with how everything went well for this vacation leaving us with beautiful memories of a lifetime.

Activity Reviews

Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats

San Pedro de Atacama

Quality of Experience

Food

They offered wonderful breakfast and lunch, all of which they carried with them in coolers and made a picnic setting. Food was good, tasty and plenty for everyone. No corners were cut.

Guides, Drivers and Staff

The guide Limon was phenomenal, very knowledgeable, helpful. Always smiling and giving us required information at all the stops. Allowing us plenty of opportunity to take pics and many times offering to take family pics for us. What a wonderful guide she is.

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to "Valle de la Luna " - Morning tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Astro Fotografia

Chile

It was a full moon night and the provider knew we would not be able to do any star gazing given the brightness of moon light. So they should have actually canceled the tour and refunded the money. Instead they did take us on the tour to show one planet and share some information about couple constellations, however, this is not what we were hoping to see or what the Atacama night sky tour is famous for.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour to Chiloe - The Island of the Legends

Puerto Varas

The island of Chiloe was a full day trip exploring some of the churches built on the island. However, the trip seemed long and not that interesting. Knowing what I know now, I would have skipped this tour and done something different.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Saltos del Petrohue - Todos Los Santos Lake & Osorno Volcano

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Hike to Mirador Base Torres del Paine - Full Day Tour

Chile

It was a tough 14 mile one day hike but seemed manageable thanks mainly due to the guides who ensured our safety, provided adequate support, made the long hike enjoyable by sharing information, lot of water breaks. At one particular pass, we were up in the mountain with a steep drop on one side and the wind gusts were really strong. The guides helped us navigate through that pass using ropes, which made it a lot safer for everyone to continue our hike. I appreciated this a lot.

Quality of Experience

Beautiful landscape, lot of scenic spots.

Food

Nutritious food, made sure my wife who is a vegetarian, the food met her needs.

Guides, Drivers and Staff

Very friendly, knowledgeable guides who ensure we not only enjoyed this long hike but we completed it safely.

Transport

Pick up and drop off was door to door!!!

From start to finish, this was the easiest process of planning an international trip for my family. Alex provided great options and help with deciding the final itinerary based off of our interests and top priorities for what we wanted to see and do. It made our 9 days in Belize absolutely AMAZING!! We were picked up by Cameron at the airport for our almost 2 hour drive to our lodge in San Igancio. He was so nice and informative and made the drive a lot of fun. Alex recommended we stay at Falling Leaves Lodge and I am so glad we did. Paula and Kevin were wonderful and the entire restaurant staff treated us like family. While in San Ignacio , our guide to the Xunantunich ruins could not have been better. Onil made the entire day! He was so full of knowledge and fun facts and made us laugh the entire day. When rain and high water levels in the caves canceled our booked plans, Lilia with BASS tours made it so easy to pivot and find other fun options for our day. She stayed in contact with us during our stay to make sure our tours and excursions were going well. Really can't say enough about how well we were taken care of during our trip. After 9 days, Cameron picked us up at the ferry port in Belize City for the drive back to the airport. It was like greating an old friend and catching up on our trip and how we rang in the New Year. I will definitely use the KimKim team to plan another epic adventure with my family!

Hotel Review

Falling Leaves Lodge

San Ignacio

I am already missing the views of San Ignacio and the staff at Falling Leaves Lodge. From the time we checked in to the time we checked out, it was exceptional service. We felt like family to Paula and Kevin and would love to go back one day.

Authenticity & Character

Location

Close enough to walk into town and a great workout coming back up the hill!

Staff

Cleanliness & Comfort

Activity Reviews

Transfer from San Ignacio to Belize City with Zipline and Cave Tubing Tour en Route

Belize

We didn't get to do the cave tubing part of this tour because of high waters from all the rain but we opted to still do the ziplining. We are so glad we did! It was so much fun and absolutely beautiful. Give the guides your phone for the best pictures and videos of your family.

Quality of Experience

Guides, Drivers and Staff

Transport

Xunantunich Maya Ruins Tour

Belize

You can't go to San Ignacio and not visit the Xunantunich ruins. It was breathtaking and our guide was very knowledgeable with a lot of fun facts.

Quality of Experience

Guides, Drivers and Staff

Transport