Kimkim Trip Reviews

This was my first time using KimKim. I've visited about 50% of countries in the world so I've used hundreds of travel agencies. KimKim is the perfect way to organize a trip. I knew exactly which cities I wanted to visit in France and worked with Sophie who was based in Lyon. She organized hotels, car transportation, trains and tours that she recommended. We worked together providing each other feedback until we came up with a final plan. I was a solo traveler for this trip, so knowing I could rely on Sophie for advice was very reassuring. Sophie stayed on top of any changes that were outside of our control and was quick to problem-solve when any snags were encountered. KimKim had a very user friendly app that made everything so clear and accessible. I would highly recommend KimKim and Sophie for your next travel plan.

We had the best honeymoon thanks to Cannon, we would definitely recommend Kim Kim!

Hotel Reviews

Odakyu Hotel Century Southern Tower

Hakone Hotel Kajikaso

Hakone

SAKURA TERRACE THE GALLERY

Kyoto

Hotel Hankyu RESPIRE OSAKA

Osaka

Hotel Granvia Hiroshima South Gate

Hiroshima

Activity Reviews

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Feed Deer At Nara Park

Japan

Guides, Drivers and Staff

Transport

1-Day Hiroshima & Miyajima Tour

Hiroshima

Our guide Miki was absolutely exceptional! We had the best day ever.

The trip was fantastic and captured everything we wanted to experience within the 10 days. Our guides were fantastic, but our most favorite guide was Christos for day trip to Delos who made the visit fun and engaging, even for the kids. The hotels were all perfect as well. The Foundry was in a great location, close to the Acropolis and nearby to some superb restaurants. However, we really enjoyed staying at the Mojo Suites on Naxos - it was roomy for the four of us and the breakfast was outstanding. We even enjoyed afternoon drinks in the courtyard on our last day and chatted with the owner. We would definitely go back to Naxos!

Hotel Reviews

Majo Suites Hotel

Naxos

Fabulous accommodations, authentic homemade breakfast in the mornings. Our suite was perfect for the four of us and the location and access to beach and restaurants was perfect.

Authenticity & Character

Location

Staff

Very welcoming and accommodating.

Cleanliness & Comfort

Anemomylos Residence Paros

Naousa

Great location - able to walk downtown. Pool was very pleasant and the courtyard was quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Foundry Suites

Athens

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Afternoon Old Town Walk with Portara Sunset

Naxos

Our guide was personable and knowledgeable. We were so glad that we took the time to acquaint ourselves with Naxos and its history when we arrived.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Full-day Sailing to Blue Lagoon

Paros

This was by far our best experience of our trip! The four of us were spoiled for the entire cruis - the food was abundant and excellent; the service was beyond expectation. We had so much fun swimming, cliff diving and relaxing. I highly recommend Glaraki.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Delos & Mykonos Day Trip with Expert Guide

Greece

Delos was amazing! However, I would have skipped the excursion to Mykonos afterwards as there were three large cruise ships docked in the port and the town was swarming.

Quality of Experience

Guides, Drivers and Staff

Christos, our guide for Delos was great!

Transport

Where to start: the guides, Gareth in Edinburgh, William and Dr Murray in Stirling, and Nathan in Glencoe were all amazing. They were quite knowledgeable in their fields , full of funny and interesting stories and set their pace so Grandma could keep up,

Favorite large city Stirling was the best. We were lucky enough to be touring on Armed Forces Day. Not only did we have Stirling Castle and Wallace Monument but the joy of the marching soldiers, bagpipes and dancers. It was wonderful. We also had a great meal at the Allen Park. Almost forgot, we also had a fun evening at a pub with many sailors who were heading out to sea the next day.

Accommodations; loved them all but one. Inverness hotel was not our favorite. No parking except a couple of blocks away. Our family room was not in the main building. We had to walk upstairs into the building then downstairs to our basement room. Not the best situation. We really liked the No 17 Promenade in Plockton. Nice rooms, great meal, pretty town to walk about.

Best Day: Isle of Mull. As you know our search for the “hairy coos” was not going well. The girls kept doing internet searches and found the beach for swimming and coos roaming about. Love Scotlands right to roam because that’s what we did. We were on roads that were nothing more than cow paths but finally arrived and were rewarded with lots of coos. Jennifer headed to the Laggnan (sp) beach and swam in the Irish Sea. Carol Ann and I spent lots of time communing with the coos. Such gentle, curious animals. We then joined Jen on the beach and the coos followed us. The babies played then they all laid down for a rest. It was perfect . After so much time there, We only had time to visit the weavers on Mull and spend lots of money. Never even made it to Iona

The Tallisker distillery tour was not very good. The guide spoke too fast and was quite hard to understand.

We did all the hikes. I had some difficulty at the end of Arthur’s Seat and old man of Stor and didn’t quite make it to the top. The girls did though. The downhills were very hard on my old knees. The Fairy Pools were rushing with water. We never saw Divitch (sp) falls but we hiked to the top and down for 6 miles. Loved the gentle stroll with Nathan in Glencoe and the hike we did near Luss and Loch Lomond.

Greatest disappointment other than leaving Scotland was the lack of time we had walking around all the little towns we stayed in. We were always exhausted at the end of our day.
We wish we had more time at Culloden and Cawder Castle. One hour at each was not enough time.

I’m sure I have missed something but I think you get the idea it was a wonderful holiday for all of us. Your team did a great job helping us plan this marvelous visit to Scotland. So much so, we want to come back. Thank you.

Now for the business end. Can I get an itemized account of our trip? Also, since we didn’t do the Jacobite Train do we get a refund? Will definitely use KimKim again. Rosemary Carrico

We had great guides, Amanda, Trevor and Jim. It was a real treat spending time with each of them. We happened to be in Wales during the heatwave, but that didn't detract from the wonderful sites and people we met.

Incredible. Every single part. We can’t thank Mathilde enough for planning the most perfect trip to Switzerland ever. She thought of every little detail and was there to guide us along the way. The hotels were AMAZING and we appreciate all of the efforts to make sure our rooms had stunning views. It was a seamless process. To touch on the cost- it may be more expensive than planning it yourself but we were happy to pay for the service and expertise that we received from Mathilde. She is incredible! We hope to plan our next big trip with her in the future.

Hotel Reviews

Grand Hotel Suisse Majestic, Autograph Collection

Montreux

What a stunning location and view. It was so easy to get to and from the train station. The view and room we had were positively stunning.

Authenticity & Character

It was luxurious!

Location

Amazing location!!!! So peaceful and serene and the hotel itself is gorgeous!

Staff

The desk gentleman (curly hair) was so kind and welcoming. Everyone truly was kind and helpful!

Cleanliness & Comfort

Spectacularly clean and comfortable!

Alpenhotel Fleurs de Zermatt

Zermatt

Hotel was slightly removed from the Main Street which was so nice to be out of the hustle and bustle. It was super clean and the view of the Matterhorn was amazing from our balcony. We also received a room upgrade which was lovely.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Spinne Grindelwald

Grindelwald

This hotel had the most stunning views of Eiger North Face in all of its glory!

Authenticity & Character

Location

Loved the location - relatively easy to find! Its view is the star of the show.

Staff

Staff was helpful in all regards.

Cleanliness & Comfort

Hotel was clean and had everything we needed.

Romantik Hotel Wilden Mann

Lucerne

A stunning location. Immaculately maintained. Friendly and completely lovely!

Authenticity & Character

It reflects of the ambiance of the city and all of its charm

Location

It was in quaint area of the city

Staff

Friendly and helpful!

Cleanliness & Comfort

Immaculately maintained.

Activity Reviews

Chillon Castle (Entrance tickets)

Switzerland

Very interesting and nice it was included with our Swiss Travel Pass

Quality of Experience

Transport

Swiss Travel Pass

Switzerland

Easy and so convenient at every location. Mathilde made sure we had easy access to the train locations. Once we figured it out it was definitely the way to travel around. Only one big problem was storage for luggage. There was never enough space and often we had to take ours to our seats or stand with it. But that’s not something you can control.

Quality of Experience

Transport

Cheese, Chocolate & Wine tour with Gruyères town, Maison Cailler factory & Lavaux vineyards

Montreux

This experience was incredible. Our guide - Emmanuel - provided as every authentic experience we could ask for. The authentic cheese making he added was the highlight of this trip. Plus he made so many additional lovely stops to show us different views and explained so much of the countryside! It was magical!

Quality of Experience

Emmanuel was the best and made the experience much more lovely and fun!! Love him!

Guides, Drivers and Staff

Transport

Transport was so comfortable, air conditioned, had water and supplies for us to keep us comfortable!

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

This was a good excursion. At the top we found the views not as beautiful as some of the other stops. However- we took a hike down to the mirror lake which the hike was rocky. We hopped onto the train however and got off one stop down and had the most incredible hike through the forest to Zermatt! THAT WAS AN EXPERIENCE OF A LIFETIME!

Quality of Experience

Transport

Not enough seating for everyone. We were lucky to have had seats

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

Our guide was incredible, gave us tons of information at each stop and took us to amazing sites while keeping everyone safe throughout

Quality of Experience

Food

We liked the authentic food

Guides, Drivers and Staff

Transport

Summer Kayak Tour Lake Brienz

Switzerland

It was gorgeous the water was stunning and so cold and refreshing and the equipment was top notch!

Quality of Experience

Our guide was super friendly and nice

Guides, Drivers and Staff

Transport

Self-guided day to Mount Rigi, the Queen of Mountains

Lucerne

It was spectacular! Hiking and views were stunning! We loved all of it!

Quality of Experience

The views!!

Transport

We were so impressed with our trip with KimKim. For the amazing communication from Bella, and the amazingly knowledgeable guides of Marty, A, and Lena, our awesome drivers, Mr T, Ms Pound and everyone at all the hotels, were were so impressed! Everything was easy and stress-free, from transferring from one part of the country to another, we didn’t have to worry about anything! Everyone was so thoughtful and kind and we have been singing everyone’s praises to our friends back home.

The experiences we selected were all fantastic, from temples and Buddhist monks, to cooking classes and water sports they have something for everyone! This trip was so special for my son and I and we will remember our time in Thailand fondly for years to come.

Hotel Reviews

Katathani Phuket Beach Resort

Phuket

Loved this hotel so much! Stunning suite overlooking the property and ocean made it near impossible to leave. The grounds has literally any and everything you could want or need but so close to a lot of things as well. We will be back!

Authenticity & Character

Location

The resort has everything you could want or need but close to things too!

Staff

Cleanliness & Comfort

99 Heritage Hotel

Chiang Mai

The best boutique hotel we’ve ever stayed at. Amazing staff, stunning grounds and well appointed rooms. The vibe was very 1940 age NYC meets Thailand and it was absolutely stunning. Loved the outdoor indoor concept so much.

Authenticity & Character

My favorite boutique hotel ever

Location

Near everything even two amazing temples across the street!

Staff

So kind and willing to help

Cleanliness & Comfort

Perfection

Nysa Hotel Bangkok Sukhumvit 11

Bangkok

Fantastic derive, great location and the hotel restaurant was phenomenal. Loved our time here.

Authenticity & Character

So lovely

Location

Close to everything we wanted

Staff

Kind and swift

Cleanliness & Comfort

Felt like New

Activity Reviews

Chiang Mai Cooking Class Experience-Small Group

Chiang Mai

A was the best teacher! She was so patient and kind and gave great tips for being able to recreate our dishes in America. Loved the cookbook we got too!

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary in Chiang Mai-Half Day

Chiang Mai

The best part of our entire trip!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome and Temple Treasures of Chiang Mai

Chiang Mai

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Quality of Experience

Guides, Drivers and Staff

Transport

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market

Bangkok

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Quality of Experience

Guides, Drivers and Staff

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Transport

Our driver was fantastic!

We had a great time in France. Amandine was great to work with. It felt like 2 trips: first Paris and Normandy, and then Provence and Nice in the South. Luckily we just missed the extreme heat wave.
The following guides really made the experience exceptional:
Juliette - guide for Mont Saint-Michel was fantastic
Stefan - guide for Normandy beaches was fantastic
Tomas - guide for Avignon and Les Baux was fantastic
Jesse - guide for Luberon villages was fantastic, and was substituted at last minute as someone was sick
Nora - guide for Monaco and Monte Carlo was fantastic.

Hotel Reviews

Aparthotel Adagio Nice Promenade des Anglais

Nice

Authenticity & Character

Location

Right next to the beach.

Staff

Cleanliness & Comfort

Saint Christophe

Aix-en-Provence

Authenticity & Character

Location

close to the Aix tour center

Staff

Cleanliness & Comfort

Le Bayeux

Bayeux

Should not offer 3 people in single room. Not enough room

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Don't put 3 people in a room

Citadines Bastille Marais Paris

Paris

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Louvre Skip-the-line tour: greatest masterpieces small group guided tour (Max. 6 persons)

Paris

Quality of Experience

Guides, Drivers and Staff

Paris: Illuminations Seine River Cruise

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

From Grasse to Paris, Fragonard Perfume Workshop & Museum

Paris

Quality of Experience

Guides, Drivers and Staff

Nora was fantastic. The tour guide at Fragonard was great.

Transport

Full-day excursion to Monaco, Monte-Carlo & Eze

France

Quality of Experience

Guides, Drivers and Staff

Nora was fantastic. Learned a lot with her commentary during the drive.

Transport

Private transfer - Excursion from Aix-en-Provence to Nice

France

Quality of Experience

Guides, Drivers and Staff

Alicia was prompt and took us to some great vantage points for photos.

Transport

Luberon Markets and Villages small-group guided tour

Aix-en-Provence

Quality of Experience

Guides, Drivers and Staff

Jesse was outstanding.

Transport

Full-day from Aix to Les Baux, Avignon, The Pont du Gard & Chateauneuf du Pape

Aix-en-Provence

Quality of Experience

Guides, Drivers and Staff

Tomas was outstanding

Transport

From Aix - Full-day catamaran tour in the Calanques National Park

France

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Know the location of the dropoff

Full-day Tour of D-Day Sites

Bayeux

Quality of Experience

Guides, Drivers and Staff

Tomas was excellent

Transport

Full-day guided tour from Bayeux to the Mont-Saint-Michel

France

Quality of Experience

Guides, Drivers and Staff

Transport

Chauffeured Tour of Paris in a Vintage Car

Paris

Stoyan did a great job with his 1970 Mercedes trip through the city.

Quality of Experience

Guides, Drivers and Staff

Transport

I can't praise the work enough that KimKim did in putting together an amazing trip for my husband and me to Norway. From the private car pick up service when we landed in Oslo, to the early morning pick up in Bergen to get us on time to our flight at the end of our trip, all the details were taken care. The KimKim app that contains the daily itinerary, tickets, information on the region (including recommendations of other things to do/sites to see) and maps was incredible. Taylor, Marie and Nick responded to questions within minutes. When we had an issue with train seats from Oslo to Flam, Chinh responded quickly and all was well with our journey. Flam was magical, and I would not have included this location if I had planned the trip myself. I will definitely work with KimKim again in the future on another trip. Already thinking of where we will go next.

Hotel Reviews

Home Hotel Bryggen

Bergen

No room service for the time we were there. I guess you need to ask for it.

Authenticity & Character

Daily, breakfast, snack and dinner were served and included in the price of the room.

Location

So close to the harbor and the UNESCO World Heritage Site Bryggen, yet very quiet and away from all the harbor traffic.

Staff

Cleanliness & Comfort

Flåm Marina

Flåm

A modest hotel with the best location in the town. Our room was very spacious, and the view from our room's deck down the fjord was indescribably beautiful.

Authenticity & Character

Very simple accommodations but quite roomy, great location and an amazing view down the fjord.

Location

Staff

Kind and helpful staff

Cleanliness & Comfort

Very comfortable bed

Karl Johan Hotel

Oslo

Great location and comfortable room although quite small.

Authenticity & Character

Location

In the center of or close to the sites we wanted to see.

Staff

Cleanliness & Comfort

Activity Reviews

Self-Guided Oslo Exploration

Oslo

Several sites to visit were suggested. Also suggest the floating saunas and the Vigeland Sculpture Park.

Quality of Experience

Fjord Cruise to Rosendal

Bergen

A nice town with lots of hiking.

Quality of Experience

Hike Up, Ride Down: Mt. Fløyen

Bergen

Loved the walk through the forested mountain. It was rainy that day and very cloudy. I wish we would have had better weather to explore more hiking on the mountain.

Quality of Experience

Guides, Drivers and Staff

Transport

Edvard Munch Museum in Oslo

Oslo

Great museum that is well laid out on several floors that are well marked with what you will find in each gallery.

Quality of Experience

Fjord Safari by RIB

Flåm

Best view of the fjords we had during our entire Norway trip, and we were on a lot of ferries in a lot of fjords. The guide was fantastic with great stories told with humor.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic time with all the local guides in and around Bergen. Each was incredibly knowledgeable and very kind. The tours were incredibly well organized, and everything flowed like clockwork.

Hotel Review

Hotel Park Bergen

Bergen

A beautiful hotel with lots of old-world charm. The rooms were always clean and we loved the afternoon tea and brownies.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fjord Cruise & Seafood Dining Experience

Bergen

Quality of Experience

Food

The service was very slow, which detracted from the overall experience.

Guides, Drivers and Staff

Transport

The home of Edvard Grieg with Summer Concert

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Private Nærøyfjord Cruise & Flåm Railway Day Trip

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Private Food & Culture Walk

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Diana has been really wonderful from the planning stage, all the way to the end of the trip. The itinerary she made for us was great and my friend and I really enjoyed the activities. I highly recommend Kim Kim travel!

We wanted a once-in-a-lifetime trip to
France to focus on history, culture, wine and food, and Liz and Diliana at kimkim delivered!
In Paris, we particularly enjoyed the fabulous lunch at the Jules Verne restaurant on the Eiffel Tower, viewing a beautiful sunset from the Arc de Triomphe, touring the magnificent Paris Opera, and the incredible show at the Moulin Rouge.
Diliana helped us plan to avoid the crowds of soccer fans taking over the Champs Elysees and other areas of the city during the Champions League final between Paris St. Germain and Arsenal and victory celebrations the next day.
The Hotel College de France was a boutique hotel in the Latin Quarter with a very nice staff and easy access to shops, restaurants, Notre Dame and the Luxembourg Gardens.
Guide Sylvanie did a lovely job explaining Sainte-Chapelle and Notre Dame’s religious history, architecture and art, along with modern changes at the cathedral since the 2019 fire.
Transfers to and from the airport, train stations and accommodations went smoothly and were one of the reasons we used kimkim in the first place. We wanted a curated trip that wasn’t a large group tour and didn’t involve renting a car, and this worked very well.

Our next move was to the Hotel Central in Avignon, which, true to its name, was very centrally located on the main shopping and dining street. No laundry service despite it being advertised, but the night staff arranged to have some of our clothes washed with hotel laundry. Came back damp and wrinkled, but clean. Not ideal, but kind of them and inexpensive.

Les Palais du Papes was within walking distance and so was the carousel. We also enjoyed a day trip to two wineries in Chateau-neuf-du-Pape with guide Adam and visited the photogenic ruins of an early castle of the Avignon popes. Well-preserved Roman amphitheaters, a temple, an arena and the magnificent Pont du Gard aqueduct/bridge were highlights of day trip with knowledgeable guide Florian. Guide Matilde took us to St. Remy and Arles for Van Gogh memories, to the walled medieval city of Augues-Morte, and to the Parc Ornithologique to see flamingos and other protected birds in the Camargue, a large, protected wetlands area with its own culture. Matilde went above and beyond to accommodate our needs. Then an interesting trip in a 4x4 with guide Joe to see the Carmague’s special white horses and bulls and its pink salt marshes.

Nice was our next stop, where we stayed at the Best Western Lakmi, the hotel we liked best. The staff was super helpful and friendly. However, laundry service was available only through an outside company which was insanely expensive, so we spent three hours in a laundromat.
From Nice, we explored Antibes, Cap d’Antibes and the hill with commanding views of the bay and city, where once stood a castle called La Colline du Chateau. Guide Pierre was terrific about finding great photo spots; he also took us to Eze and Monaco the next day for a fun look at Monte Carlo’s casino and opera house, giant yachts, royal gardens and the changing of the palace guard.
For our trip to Mentón from Nice, guide Cyril was incredible about helping us get to the station and find seats on a very crowded train. A highlight was artist Marc Chagall’s
Wedding room in City Hall, followed by a lot of lemoncello tastings in the home of exceptionally sweet lemons.
Marseille’s highlights were mostly outside town, in beautiful lavender fields, the charming city of Aix and the high limestone cliffs and turquoise waters of the Calanques. Guide Tomas found the right fields for perfect lavender photos early in the season.
We ended our trip with a relaxing, special night at the Chateau de la Tour in Chantilly, about 40 minutes from the airport in Paris. Great food and wine, a pool and lovely grounds were an inspired way to end our trip and rest up for the flight home.
Merci, Liz, Diliana, and kimkim!

I can’t even begin to express what an incredible experience it wad working with Kim Kim and all of the associated vendors who facilitated our trip to the Azores. During the trip planning process, Marina was incredibly knowledgeable, supportive, and flexible with all customizations to the itinerary that we required, including cost adjustments based on our financial priorities. She had great communication with us throughout the planning process. The travel app utilized by Kim Kim is also extremely convenient and easy to use both prior to during your trip. For too busy full-time workers with two little children at home, it was so great not having to worry about planning the nitty-gritty of everything required for international travel.

Our tour guide, Vasco, knew everything about everything related to the Azores and did an amazing job touring us around. He was able to pivot beautifully when weather prohibited us from following one of our original day itineraries and created an amazing new plan.

Also, the Azores is literally the most beautiful place I’ve ever been. Please go!

Hotel Review

Hotel Do Colégio

Ponta Delgada

We arrived early and they were unable to accommodate our room until the standard afternoon time. Otherwise, they were wonderful! Location, hard to beat, views from the terrace gorgeous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Furnas Valley Excursion: Crater Lake, Hot Springs & Tea Plantation

São Miguel Island

The weather unfortunately prohibited us from hiking Furnas safely, however our guide Vasco pivoted to starting the day at Che Gorreana to hike the tea fields and going to furnas later in the day. This worked out beautifully, the tea fields are stunning and a quite vigorous height to the peak. Gorreana was much more interesting than I anticipated- definitely a must see. Furnas is such an amazingly unique experience- definitely can’t be missed!

Quality of Experience

Guides, Drivers and Staff

Transport

Whale & Dolphin Watching in the Azore with Marine Biologists

the Azores

Tour itself was great, but sadly we didn’t see any whales.

Quality of Experience

Guides, Drivers and Staff

Transport

Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims

São Miguel Island

This day was incredible. Sete Cidades is the most beautiful place I have ever seen- takes your breath away! And the hot springs under the ocean are so unique, an amazing way to start your morning!

Quality of Experience

Guides, Drivers and Staff

Vasco is amazing- best tour guide I’ve ever had. So knowledgeable and makes you feel so comfortable immediately.

Transport

This is the kind of review that would be incredibly valuable to future travelers. I’ve tightened it up while keeping your enthusiasm and adding a polished flow.

Our family recently returned from an incredible trip to Spain, and I can’t recommend kimkim enough! From the very beginning, the experience was professional, personalized, and completely stress-free.

Anna took the time to truly understand what kind of vacation our family wanted. Through emails and phone calls, she listened to what was important to us and helped curate the perfect itinerary. We stayed busy every day without ever feeling rushed or overbooked—a balance that is much harder to achieve than I realized.

Our trip included walking and driving city tours, kayaking and snorkeling, a cooking class, family bike rides, a catamaran cruise, and more. Every activity was booked and paid for in advance, so all we had to do was show up and enjoy ourselves.

The kimkim app was one of the MVPs of our trip. I honestly think I had it open almost as much as my camera! Every activity included a Google Maps link to exactly where we needed to be, detailed descriptions of what was included (food, transportation, etc.), what we needed to bring, and a great synopsis of what to expect that day. It even worked offline, which was incredibly helpful while traveling internationally.

The tour guides were outstanding. Each one reached out beforehand to introduce themselves, confirm meeting locations, and provide a point of contact. The experiences felt intimate rather than touristy, and every guide was knowledgeable and engaging. Extra love for Girona Experience, Carol and Pau were amazing tour guides! These tours were absolute highlights of our trip! Chef Matthias and his paella 🥘 was the best in Spain.

Anna also included restaurant recommendations for each area we visited, complete with estimated price ranges. Those suggestions ended up being some of our favorite meals.

The hotels were another pleasant surprise. They were places I never would have found on my own—small boutique properties that perfectly matched the character of each stop. We started in a beautiful spa hotel tucked away in rural northern Spain, perfect for relaxing, before transitioning to a modern, eclectic hotel right on the beach. During the planning process I asked to change one of the hotels because I couldn’t quite articulate why it didn’t feel like the right fit. Anna listened, made the change without hesitation, and the final choice ended up being absolutely perfect.

We also had extended family traveling on a separate itinerary with some overlapping activities, which caused a little confusion one day. I contacted kimkim, and they responded almost immediately, clarified everything, and got us back on track. They checked in with us several times throughout the trip and even accommodated itinerary adjustments while we were already traveling without any issues.

Planning an international family vacation can feel overwhelming, but Anna and kimkim made it feel effortless. Their attention to detail, communication, thoughtful planning, and genuine care for our experience were exceptional.

I would recommend kimkim—and especially Anna—to anyone looking for a customized, seamless travel experience. We made memories that will last a lifetime, and we’ll absolutely be using kimkim again for future adventures.

Hotel Reviews

Cosmopolita Hotel Boutique & Spa

Platja d'Aro, Girona

Sallés Hotel Mas Tapiolas

Santa Cristina de Aro

We thoroughly enjoyed our stay! The hotel was quiet, quaint, and the perfect place to relax. Breakfast was outstanding every morning, with a great selection and delicious food. Dinner reservations were required, but we had no trouble making them the morning of. The evening meal was excellent, and the live music created a wonderful atmosphere. We’d happily stay here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Wonders of Girona Guided Walk

Girona

The Wonders of Girona walking tour was one of the highlights of our trip! Carol was incredibly knowledgeable, professional, and friendly, bringing the city’s history and culture to life in an engaging way. She did a fantastic job keeping everyone interested—even our kids (ages 10 and 11) genuinely enjoyed the tour. We learned so much and would highly recommend this experience to anyone visiting Girona!

Quality of Experience

Guides, Drivers and Staff

Carol!

A friend and I had a very enjoyable time during our visit to Turkey. We were both surprised by the modernity of the country as a whole, but in particular Istanbul. The people we met on the street were always very friendly. we felt safe. Kimkim and Unison did not let us down. Our local specialist, Burcu, could not have been nicer or more helpful. She promptly answered many questions from us, made reservations and was just very responsive and helpful no matter what the issue was. We had three guides that were all very knowledgeable of their areas and were with us the whole time each day. Our favorite place that we spent time in was Cappadocia. It was fascinating to see how people created by hand their cave homes and lived successfully for millennia in the area. My overall impression of the trip was that it was enjoyable well executed and memorable. Highly recommend Kimkim and Unison for travel to Turkey.

We had such a wonderful time on our trip to Greece! From the beautiful hotels selected for us in Athens, Mykonos and Santorini, to the personalized tours we did in each location, everything was top notch! Athens was our first stop and we were well taken care of by the staff at the Niche Hotel. The location was perfect for exploring the neighborhoods of Plaka, Monastiraki, and Psyri, where the shopping and the food were plentiful. We really enjoyed our food tour, and our guide, Fotis, was knowledgable and fun! We got lucky and had excellent weather for our tour of the Akropolis and the Agora, and Athena did a wonderful job of covering centuries of history to help us better understand how ancient history shaped the city and the citizens of Athens. Our next stop was Mykonos, which we traveled to via ferry. While we were a bit nervous to take the ferry ride, everything went well and was relatively easy, and we were there in about three hours. Mykonos was everything we hoped for and more, including our home for the next three days, The George Hotel. We loved our hotel - the breakfast was amazing, the staff was helpful, the rooms and pools and sundecks were beautiful, and we were surprised to find out we had access to sunbeds directly on the beach through a sister hotel a five minute walk away. It was a relaxing three days of beautiful scenery, sunning, and some fun at SantAnna Beach Club! From there we took another ferry to Santorini, whose beauty was just unmatched. Anteliz Suites was the PERFECT location to make our base from, and ALL of the staff there really outdid themselves in taking care of us. We really enjoyed exploring the area and checking out the restaurants and shopping. We did a private tour with Sabine and she took us to some really off the beaten path places in Santorini, while giving us an excellent overview of both the history of the islands as well as the current industries, and our favorite stop was Emporio where we explored the mazes of the Castelli, which was purely magical. Overall, this was such a once in a lifetime trip and Sydney and the folks at KimKim really came through in planning exerything perfectly!

My family of five (kids ages: 10, 7, 4) spent a wonderful 8 days in Colombia exploring three different regions.

All of our guides were helpful, flexible, warm, and highly informed. In Bogota, our guide Jose Luis picked us up from the airport to accompany us to our hotel the first night which was maybe not necessary but helped us feel truly cared for as we set foot in the country for the first time. Our day in Bogota was well paced and fun and Jose Luis made sure we had information to plan appropriately for the day with the kids.

In the Amazon region, we are indebted to the leadership of our guide Sergio who picked us up at the Leticia airport and stayed with us for four days in the Amazon region at three different lodges. We saw lots of animals, met with the local community, and had plenty of time to rest and refuel built into the itinerary. We never had to worry about what was happening next.

We appreciated the enthusiasm of our guide Edy in Cartagena. The drumming workshop with the Kilele Son community music school was a highlight of the trip for sure.

Being there during the World Cup was a happy accident but we enjoyed joining in on the excitement as Colombia advanced over Uzbekistan and DRC.

Athens: We had a lovely group tour of the Acropolis in the evening of our first night to beat our jet lag. Our tour guide Christina was knowledgeable, patient and great at weaving us through crowds to find spots to talk with us all. The next morning was one of our favorite tours- the walking mythology tour with Katarina- she was engaging, knowledgeable and fun. We had fun having Greek coffee and ‘reading the coffee grounds’ with her as well. We had a guide (more like a driver) in the evening to the Cape of Sounion and sunset at the Temple of Poisedon. We stopped at an amazing tavern from delicious food and the experience was great; the driver, George, was very nice, also smart, though he was not much of a guide. One negative was that he stopped on the way home to have a vape/smoke break.
Our last full day was a day trip to ancient Corinth. Our guide and driver was amazing again. We were interested in seeing Napflio and she was very flexible, able to check with her manager and make this edit for our itinerary.
Our hotel was wonderful for our family of 5. The only negative is that they could not provide our breakfast one morning as they can only service one room during a time slot and if it is taken, you are out of luck. Even with providing our time preference the night before, it was not feasible for them, and given our pre scheduled tours we did not have flexibility. They did give us some packed food to take with us.
Crete: We used our free time to wander the streets in Chania; stayed at Domes Zeen. Beautiful Hotel, only negative is distance to town and for a family of 5 it is difficult to find transportation. We either had to take 2 taxis or wait a long time for a van; food was incredible, service was wonderful and lodgings stunning! Our sailing day to Balos and Gramvousa was a huge family hit! This family company upgraded our vessel for the day and the mother (Ari) and son (Nico) were so wonderful about timing so to avoid the crowds in each location. We stopped for a swim in a small cove, and home made lunch (in the top favorite of meals eaten during the trip). At Balos we arrived as 2 bigger party boats were leaving and experienced stunning views, swam in the lagoon; Gramvousa was also gorgeous- the hike up was fine for us, but may be difficult in hot weather and depending of fitness levels.
My husband and I visited Monastriaki Winery on our own- loved the winery, but we were part of a cruise ship crowd and it defn affected the charm of the experience. We also booked a walking food tour of Chania on our own, this was also fantastic. Our last day was a visit to Elafonissi beach and a mountain village with another engaging driver/guide. He was wonderful with stories, knowledge, keeping us engaged during the driving hours and we all had another of our most favorite meals at Mila in the Eco Retreat. Our guide was Nicholas.
Naxos: Our guided village tour with Elizabeth was again amazing- we had fun and learned a lot with the walks through the streets, seeing all the fruiting trees and flowers. Mezze at the olive oil mill after tasting was delicious. The Kitron distillery was perfect as it was not too long, but interesting for the adults. Our lunch was delicious again! On our own we had dinner in the mountains at Rotunda-highly recommend for the views and food, esp if celebrating.
We also on our own explored the Chora and temple of Apollo; had dinner at Avalon one night.
Our sailing day did not materialize as planned due to winds and weather. We did enjoy what we were able to see immensely. The company graciously gave us some refund back as we did not get to Santorini. Our skipper was fun and gave us great tips as we swam around visited Koufonisi (picture perfect small island!!!).

We had an amazing vacation and booking through kimkim really did help take so much stress of coordination/transfers out of the picture so we could enjoy.
Some feedback- we had to adjust our last day to fly back to Athens the night before due to a short layover, which now with the EES would have been impossible to catch our flight home. given the change we could not recoup money for the Naxos hotel and we had to book another hotel in Athens. I would expect that the trip coordinators would be aware of these issues and when planning we would have discussed getting to Athens the night before. Unfortunately this was not the experience. Part of the reason to use a company with resources like this is awareness of these sorts of things in the itinerary—I was the one to bring it up weeks before travel when I heard from travel blogs that the EES was instituted in April and causing delays, and then request the changes. The EES was a planned event for many months and I wish we knew at the time of booking or even as it was initiated so we did not have to lose money.
We did have a slightly different, more positive experience with our trip to Spain in this very regard of planning transfers/travel, when issues arose.
All in all- we have really enjoyed booking with KimKim and will continue to in the future! The support, customer service, best guides and tours we have ever had, are great! We are thankful to have had an epic family vacation and thankful to the team helping coordinate this trip!
Purbi

Activity Reviews

Acropolis Beat-the-Crowds Discovery Walk

Athens

Quality of Experience

Guides, Drivers and Staff

Private Sunset Tour to Cape Sounion

Greece

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Boat Adventure: From Naxos to Santorini

Naxos

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Chania Old Town Walk

Chania

Private Sailing Trip to Balos Beach & Gramvousa Island

Chania

Quality of Experience

Guides, Drivers and Staff

Transport

Elafonisi Beach & Mountain Retreat Lunch 4WD Adventure

Chania

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Countryside Walk: Naxian Villages & Local Food

Naxos

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Day Trip to Ancient Corinth and Loutraki

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Private Mythology Trail Storytelling Walk

Athens

Guilia did a fabulous job planning the trip. Our family had an incredible time. It's our third time using KimKim for our family vacation and I won't use anything else!

Hotel Reviews

Hotel Casolare Terre Rosse

San Gimignano

Lovely property. Room was standard - nothing special - but clean and sufficient.

Authenticity & Character

The room was fine - the look on the outside didn't necessarily translate to the inside.

Location

Staff

Cleanliness & Comfort

Clean and comfortable, despite the more barren finishings.

Piazza Farnese Luxury Suites

Roma

Location was great. Service wonderful and the breakfast in the morning was lovely. The room was fine. We had the duplex and the upstairs was a little tight (ceilings were low), and felt a bit cramped.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The duplex had very low ceilings on the top floor which made it feel cramped.

Ca' Foscolo Residence

Venice

Great location. Rooms was spacious and clean.

Authenticity & Character

Location

Cleanliness & Comfort

B&B Corte Vallio

Desenzano del Garda

Absolutely stunning. The location was out of a story book. The room was incredible. And breakfast on the balcony was the best way to start the morning - the fresh eggs and pancakes were awesome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Bye Bye, Italy!

Italy

Not really anything to review here, but giving 5 stars for a wonderful trip! :)

Private Transfer by watertaxi

Italy

The only way to travel!

Quality of Experience

Guides, Drivers and Staff

Transport

Gladiator’s Gate, Special Access Colosseum with Arena Floor & Roman Forum (3 hours)

Rome

Tour guide was lovely and the experience was good. I was a bit disappointed in the lack of access to the Colosseum. We paid for the gladiator entry, so got to go down on the floor, which was really cool, but thought we'd be able to explore the whole arena. Turns out that special ticket only gets you access to the floor, so was a bit disappointed about that. But overall, it was a wonderful tour.

Quality of Experience

Private Family Vatican & Sistine Chapel - Scavenger hunt

Rome

Our tour guide was incredible. Fun, energetic, and just the right level of info for the kids.

Quality of Experience

Tina did a great job putting together a detailed and varied trip for us. Our company/family has a broad range of wants and getting everything into one journey was not easy. She managed to have a nice flow of busy and slow time and as usual we wished we had more time in virtually every place she recommended. I am a travel photographer so it's important to me to have a ton of variety while doing a trip, she nailed it on the head in this department. The quality of the rental cars and driver/transfers was high end and on point. No one was late and the directions for getting to and from locations was very detailed.

Hotel Reviews

Best Western Airport Hotel Stella

Zagreb

Simple, quiet and clean airport hotel, only downside is not onsite restaurant.

Authenticity & Character

Just an airport hotel.

Location

Close to the airport.

Staff

Cleanliness & Comfort

Port 9 Camping

Korčula

Perfect location for Korchula with easy access via water taxi or scheduled electric carts. With their own infinity pool and multiple beaches to choose from it's a great location to explore the area. Great family resort.

Authenticity & Character

Location

Close but far enough to be quiet. Huge grocery store within walking distance if you get a unit with a kitchen.

Staff

Cleanliness & Comfort

Hotel Marul

Split

Very good hotel with included breakfast and awesome location to the old town area of Split. Quiet, Quiet, Quiet, enough said!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tesla's Gastro House

Prijeboj

We only spent one night and reason I booked this particular hotel was for the hot tub and serene location. Unfortunately the hot tub had been serviced it was not hot, they did have a nice sauna to use as a back up. There is a very good local restaurant nearby(the owners will cook you dinner or breakfast if you let them know in advance) and the owners are very nice and attentive. If we go back to this area I would like to spend several days here just to relax.

Authenticity & Character

Quaint hotel in the country.

Location

Very close to entrance 2 to Plitvice lakes national park.

Staff

Cleanliness & Comfort

Arena Stoja Camping Homes

Pula

Beautiful location right on the beach and quite!

Authenticity & Character

Location

Out of town but close enough for easy Ubers.

Staff

Cleanliness & Comfort

Hilton Canopy

Zagreb

Killer breakfast and super attentive staff.

Authenticity & Character

Moderen and hip.(not my usual vibe but they pull it off nicely)

Location

close enough to be walking to the downtown area.

Staff

Cleanliness & Comfort

Activity Reviews

Dubrovnik Panorama and Walking tour

Dubrovnik

This was probably our only 4 star experience with a guide. She wasn't bad but she just wasn't very engaging and it was had to keep paying attention. This is not an easy job to do in the most touristy city in Croatia but a bit more energy would have helped.

Quality of Experience

Guides, Drivers and Staff

Transport

Arrival in Pula

Pula

Didn't see much here but the city was cool for what little we saw.

Quality of Experience

Guides, Drivers and Staff

Transport

Taste of Korcula Tour (Local Produce Tasting)

Korčula

Be prepared to mostly drink on this tour, drink is considered food in Croatia which is true but you will definitely not be able to drive responsibly after doing this tour. Wine tasting at 2 locations and gin tasting at another. Local producers make the tour nice and John was really good at dumbing down(for the simpletons like my wife and I) the wine enthusiast owners explanation of his various offerings. Passionate farmers, wine, honey and gin producers make this a great "local vibe" excursion.

Quality of Experience

Guides, Drivers and Staff

Transport

Zrmanja River Rafting

Croatia

My family owns our own kayaks, rafts and canoes at home so we are fairly critical when we do any river water activity. If you are wanting adrenalin inducing river experience this won't do it but if you want a mellow and beautiful float through dense forest you will be happy with this trip. The location is a bit of a hump to get to (double check the google address as it sent us to a spot on the side of the road 25 km away). We called the kayak company and they said not to worry they would wait(turns out we weren't the last to arrive). The days was gorgeous and the river pure and clean.

Quality of Experience

Guides, Drivers and Staff

Transport

Zagreb - Arrival

Zagreb

The driver was there waiting which is always a comfort after 20+ hours of traveling. Highend Mercedes van with a great driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Drive to Plitvice with a stop in Motovun for a truffle tasting tour

Croatia

This was one of our favorite activities on our entire trip. I didn't have much hope that we would find truffles and I was ok with that but wow was I wrong. Our dogs within 10 minutes discovered several truffles and over the course of our time in the woods we found roughly 16oz of black truffles. The owner was such cool and authentic old Croatian guy whose entire identity was truffles and his dogs. The staff prepared an insane gluttonous truffle feast from the truffles we(dogs found let's be honest) in the woods. Oil, vinegar, salt, salads, spreads, salami, cheeses, scrambled eggs and as much wine as you wanted, best day of the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Pula

Croatia

Although we didn't spend much time here the coliseum was pretty cool.

Quality of Experience

Guides, Drivers and Staff

Transport

Sea Kayaking around Lokrum Island

Dubrovnik

We actually did not kayak around Lokrum island but instead went around the old city walls to a sea cave beach where we swam and jumped off cliffs, it was great trip with enthusiastic guides and easy paddling.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Private Sailing Adventure – Zadar Archipelago

Zadar

What an awesome way to see a bit of the surrounding islands. Our captain took us to a small island for lunch at a friends old family restaurant and it did not disappoint. We had a killer all seafood lunch with fish caught that morning by the owner of the restaurant. We were lucky enough to actually be able to sail with quite a bit of wind, nothing better than being on the sea with a cold beverage in your hand and wind in the sails. Epic day.

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided walking tour of Zagreb

Zagreb

Nice and easy pace with just enough info to not be overwhelming.

Quality of Experience

Guides, Drivers and Staff

Transport