Kimkim Trip Reviews

4.8
Based on 19,965 ratings
Read 19,965 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Truly Great Customer Service and Experienced Guides
Thailand | Feb 5 - Feb 14, 2026

F
Francisco B.
Dallas, TX | Reviewed on Apr 17, 2026
Took my trip to Thailand back in February 2026. Kimkim takes and holds your hand every step of the way. The guides, the personalized excursion, and the quality of service was simply flawless. The team at Kimkim, Bella and Tina, were there for whenever I needed them. You're in great hands with them. The guides felt genuinely happy to be there, and often went the extra mile to make our trip as smooth as possible. Thank you, Mr. Betty, for a spectacular tour of Bangkok! Read more

Took my trip to Thailand back in February 2026. Kimkim takes and holds your hand every step of the way. The guides, the personalized excursion, and the quality of service was simply flawless. The team at Kimkim, Bella and Tina, were there for whenever I needed them. You're in great hands with them. The guides felt genuinely happy to be there, and often went the extra mile to make our trip as smooth as possible. Thank you, Mr. Betty, for a spectacular tour of Bangkok!

Hotel Reviews
Phuket Marriott Resort & Spa, Merlin Beach - SHA Extra Plus

This place is a true gem, beautiful inside and outside.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
InterContinental Chiang Mai The Mae Ping
Chiang Mai

Very professional staff, very clean facilities, excellent spot in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
DusitD2 Samyan Bangkok
Bangkok

Clean rooms, great customer service, amazing food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung

The Trip of a Lifetime!
Egypt | Apr 1 - Apr 14, 2026

Doug
Doug P.
Palm Harbor, FL, USA | Reviewed on Apr 17, 2026
This was a trip of a lifetime. I connected with Mohammed and Armia through KimKim travel and they proposed a package that included everything we wanted to see and took us to Jordan to see Petra. It was under our budget and everything was included accept international airfare. Mohammed was easy to work with and communicated excellently. We flew to Cairo and Kariem met us. He was very helpful and just a great employee. We came to love him like a son. He took us to our hotel and met us many... Read more

This was a trip of a lifetime. I connected with Mohammed and Armia through KimKim travel and they proposed a package that included everything we wanted to see and took us to Jordan to see Petra. It was under our budget and everything was included accept international airfare. Mohammed was easy to work with and communicated excellently. We flew to Cairo and Kariem met us. He was very helpful and just a great employee. We came to love him like a son. He took us to our hotel and met us many times on our trip. He even spent the day with us at the big bazaar in Cairo. Karom was our main guide in Cairo and was very knowledgeable. He took us to GEM, the pyramids and to some mosques and churches. Very easy to get along with and He met me everyday with Voke Zero to fill my needs. We had a driver in Cairo named Mohammed and we felt as safe as we could with the crazy Cairo drivers. Mohammed got us everywhere safely and was easy to get along with. We spent a few days in Cairo and then flew to Luxor to meet our cruise. Kareem took us to the airport and was on time with great communication. We were met in Luxor by Ahmed who was out guide on the cruise and on shore tours. He was fantastic and another highlight of our trip. He was super friendly and knowledgeable about everything. He took us to Karnak, Luxor Temple and Abu Simbel. It was a fantastic time and exceeded expectations. Ahmed took us to a local market and we stopped at a local Cafe and experienced Shisha. It was a greatcway to get to know him and meet some local people. We enjoyed every minute with him and the cruise was perfectly timed in our trip. After the cruise ended we flew back to Cairo. Kariem met us and drove us to our hotel. We met up with Karom and finished our Cairo portion of our trip. He suggested we add on the Civilization museum and that was fantastic. 62 mummies laid out gracefully. It was a highlight! Mohammed drove us around again and was exceptional. Kariem picked us up to fly to Jordan. We were met there by the airport assistant Hossam who handled our visas and got us through customs. We were picked up by our driver Tayseer and Freddie our guide and seeing some of the sights in Amman. We were off in the afternoon to Petra with Freddie and Tayseer. It was a long drive but we got to the hotel and got some sleep. I loved riding in Tayseers BVD hybrid car! We were off to Petra in the morning. It was amazing. Beautiful site and great experience. Freddie was fun to visit with and very knowledgeable. Afterwards we drive to Wadi Rum and went clamping in a tent. It was a beautiful ending yo a great trip. We flew from Amman to Cairo and surprisingly Kariem picked us up at 930. He took us to a hotel where we didn't have time to sleep but could shower and relax for an hour. We then caught the shuttle at 1am and started the long flight home. ✈️. It was a well planned trip with people that were kind and caring. We felt safe and secure and well cared for. I can't thank everybody enough! I hope i didn't leave anybody out!

Local specialist: Mohamed Nabil

Our trip to Greece was absolutely wonderful, ...
Greece | Apr 2 - Apr 10, 2026

Kim
Kim M.
Andover, MA | Reviewed on Apr 17, 2026
Our trip to Greece was absolutely wonderful, and we owe so much of that to Siena and her Team at kimkim. From the very beginning, Siena made the planning process easy, stress-free, and enjoyable. She took the time to understand exactly what our family wanted and created an itinerary that was the perfect mix of history, culture, relaxation, and fun. We also want to mention how incredibly helpful Lea was during the planning process. She was thoughtful, knowledgeable, and made sure every... Read more

Our trip to Greece was absolutely wonderful, and we owe so much of that to Siena and her Team at kimkim. From the very beginning, Siena made the planning process easy, stress-free, and enjoyable. She took the time to understand exactly what our family wanted and created an itinerary that was the perfect mix of history, culture, relaxation, and fun.

We also want to mention how incredibly helpful Lea was during the planning process. She was thoughtful, knowledgeable, and made sure every detail came together smoothly. Throughout our trip, the entire kimkim team was exceptionally responsive whenever we had questions, which gave us so much peace of mind while traveling.

Every detail was thoughtfully arranged—from hotels and transfers to tours and recommendations—and everything went seamlessly. Thanks to Siena’s expertise and the support of the whole team, we were able to experience the beauty of Greece with confidence and ease.

Nafplio, Athens, and Crete were all incredible, and the itinerary flowed perfectly for our family. We are so grateful for Siena, Lea, and the entire kimkim team for their care, professionalism, and attention to detail. They helped create memories that we will cherish forever.

We highly recommend Siena and kimkim to anyone planning a trip to Greece!

Hotel Reviews
Electra Metropolis
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Domes Zeen Chania
Chania
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ergon House Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amphitryon Hotel
Nafplio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller

Great trip overall, few issues with the tours
Colombia | Apr 3 - Apr 11, 2026

R
Reshma S.
Atlanta, GA | Reviewed on Apr 17, 2026
Thanks so much for planning a great trip for us!  Here is some feedback:
- The Bogota city tour was great but very long. There was some wasted time sitting around and then we had less time to enjoy the city markets and square. It would have been nice to know the duration and start time of each tour ahead of time
- Deena was great, we really enjoyed playing Tejo and I would recommend including this as part of your tour
- Medellin: Liliana was a great guide with a lot of information and... Read more

Thanks so much for planning a great trip for us!  Here is some feedback:
- The Bogota city tour was great but very long. There was some wasted time sitting around and then we had less time to enjoy the city markets and square. It would have been nice to know the duration and start time of each tour ahead of time
- Deena was great, we really enjoyed playing Tejo and I would recommend including this as part of your tour

- Medellin: Liliana was a great guide with a lot of information and insight, we really enjoyed spending the day with her!  She was very kind and understanding with our kids.  Unfortunately our tour was supposed to include Plaza Botero but we did not go there.  In addition, we didn't like how she changed the departure time to Rio Claro Nature reserve unnecessarily, as we had to wake up much earlier and then spent 2 hours waiting around for lunch and rafting.

- The Hotel Marquee Medellin was luxurious but it would have been nice to have known more about its location in the "pink district" and close proximity to nightlife.  The music was incredibly loud until 4am.  Although this was mentioned to us in previous messages, it was not clear how disturbing this would be.  I would not recommend this hotel to visitors unless they are interested in the nightlife and especially not if they are traveling with kids or have early morning tours booked.

- The walking tour and street food tour in Cartagena was very disappointing and poorly done. It only lasted about 1.5 hrs and included only tasting fruit.  We did not get to enjoy any other local cuisine and did not even go to the Getsemani district. It did not match the description given to us at all and we were very disappointed, as this was our only day to see the city.

- we really appreciate that you were in communication with us the entire trip. The transportation vehicles and drivers were amazing.

Hotel Reviews
Sofitel Baru Calablanca
Cartagena

Beautiful, a lot of amenities, very clean. Wish there were more umbrellas available. Did not like how water activities were only available from 11am-1pm and only 1 per person.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
W Bogota
Bogotá

Clean, modern, great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marquee Medellín
Medellín, Antioquia

Great hotel but not a great location. Be aware of the very loud noise on weekends as music is played until 4am.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nature Experience: Río Claro Nature Reserve
Nature Experience: Río Claro Nature Reserve
Colombia

Ziplining was pretty short experience. Would recommend to try to time it closer to lunch so there isn't much waiting around. Rafting experience was really nice but little long. Not worth the 3 hour drive

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Good vehicle
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena

Did not match description given to us, very short and missed several aspects

Quality of Experience
Guides, Drivers and Staff
Driver was great, guide was OK and didn't really seem excited or interested
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 17, 2026
Hola Reshma,
Thank you very much for your thoughtful feedback and for traveling with us – I really appreciate your kind words about the overall trip, the guides, and our on-the-ground support.
At the same time, I’m sorry that some parts did not meet your expectations. We will definitely review the Bogotá tour timing, the missed stop in Medellín, and the scheduling at Río Claro with our local partners. I’m especially sorry about the Cartagena tour, as it clearly did not match what was planned...
Read more

Hola Reshma,
Thank you very much for your thoughtful feedback and for traveling with us – I really appreciate your kind words about the overall trip, the guides, and our on-the-ground support.
At the same time, I’m sorry that some parts did not meet your expectations. We will definitely review the Bogotá tour timing, the missed stop in Medellín, and the scheduling at Río Claro with our local partners. I’m especially sorry about the Cartagena tour, as it clearly did not match what was planned – I will address this directly with the guide.
Thank you again for your valuable feedback – it truly helps us improve.
Warm regards,
Michael & The Chaska Tours Team

Our 20th wedding anniversary Dream Vacation was Magical
Philippines | Mar 29 - Apr 12, 2026

Norberto
Norberto R.
Los Angeles, CA | Reviewed on Apr 17, 2026
Where do I begin? I can't put into words the magical experience Sarah, Angela, and the rest of the team put together for our 20th wedding anniversary in the Philippines. I'm so happy that Sarah and I were able to lock down the perfect itinerary for me and my family. Her ideas were amazing, but she also took into consideration the things that were important to me in planning our trip. For example, I wanted to visit my dad's grave and also show my family where I grew up. Sarah incorporated my... Read more

Where do I begin? I can't put into words the magical experience Sarah, Angela, and the rest of the team put together for our 20th wedding anniversary in the Philippines. I'm so happy that Sarah and I were able to lock down the perfect itinerary for me and my family. Her ideas were amazing, but she also took into consideration the things that were important to me in planning our trip. For example, I wanted to visit my dad's grave and also show my family where I grew up. Sarah incorporated my requests seamlessly into our itinerary. This proved to me that Sarah is genuinely looking out for our best interests. After several changes to our itinerary, the fifth one was the charm. We were all set for our trip to Manila, Angeles City, El Nido, Cebu, Bohol, and back to Manila to shop for some pasalubongs before returning home to California. Our point of contact in Manila was Angela, Sarah's right-hand woman in the Philippines. Angela was amazing. Any questions I had regarding the local operators, such as drivers, tour guides, or even the boat crew, Angela would respond without hesitation.

I often referred to them as "The Team" because it was definitely a team effort in making our Vacation/Anniversary magical. From Arrival to Departure everything was on point. I can't even fathom how much planning our trip took. To me, it was a monumental task that the Team made look easy. The most touching moment for us was our unforgettable 20th Anniversary Lunch on our own private beach with a personal note from Sarah and Angela wishing us a happy 20th anniversary. Thank you again, Sarah and Angela. My kids loved the Tarsiers and the whale sharks. Me personally, I just enjoyed the crystal clear beaches with the Limestone cliffs in the background doing absolutely nothing in El Nido.

Everyone we interacted with will always remain in our hearts. The kindness and warmth everyone showed us made it feel like a home away from. I owe a debt of gratitude to everyone involved, Sarah, Angela, our drivers, our boat crew, our tour guides, and all the people involved that help make our dream vacation come true. I will definitely be booking our next trip with Sarah and her A-TEAM!!!

Thank you so much,

Ribac Family of California, USA.

Hotel Reviews
Maayo Hotel Cebu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Nido Coco Resort
El Nido

Our Apartment style suite with our own private pool was mind blowing. Few steps to the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmont Hotel Manila
Pasay City

Staff was awesome. Newport City is conveniently located by the airport and we felt safe walking around the surrounding area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Oslob Whale Shark Watching Experience
Oslob Whale Shark Watching Experience
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Bohol Country Side Tour
Bohol Country Side Tour
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: El Nido Island Hopping Tour B: Caves & Islands
Private: El Nido Island Hopping Tour B: Caves & Islands
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: El Nido Island Hopping Tour A: Lagoons and Beaches
Private: El Nido Island Hopping Tour A: Lagoons and Beaches
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Manila and Surrounds with Private Driver
Explore Manila and Surrounds with Private Driver
Manila
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Lindsay

Marvelous Türkiye
Turkey | Apr 7 - Apr 16, 2026

M
M E.
Atlanta, GA | Reviewed on Apr 17, 2026
We had three guides each amazing in their knowledge of place their storytelling and their willingness to help make sure we were more than satisfied with our tours. Read more

We had three guides each amazing in their knowledge of place their storytelling and their willingness to help make sure we were more than satisfied with our tours.

Hotel Reviews
The Marmara Pera
Istanbul

Comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fresco Cave Suites & Mansions - Special Class
Urgup

Great comfortable room. Helpful and kind staff. Delicious breakfast foods. Amazing spa massage. Wonderfully delicious dinner. We could not have been happier with our stay in the Fresco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Byzantine Heritage Tour
Byzantine Heritage Tour
İstanbul

Naci our guide was kind enough to keep pace slow enough to accommodate my very slow pace. He was very informative and knowledgeable. Our first day out was magical.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Hot Air Balloon Ride in Cappadocia
Enjoy a Hot Air Balloon Ride in Cappadocia
Cappadocia

Above and beyond our expectations. Such a beautiful experience.

Quality of Experience
Pickup on time and comfortable
Guides, Drivers and Staff
Transport
Local specialist: Zehra Alper

1,000,000/10
Indonesia | Apr 1 - Apr 15, 2026

Mariah
Mariah C.
Orlando, FL | Reviewed on Apr 17, 2026
Overall the trip was amazing. I only gave George a couple of weeks to get a 2 week trip planned for me and he did amazing. I really enjoyed speaking with him regarding my trip because it gave me a chance to let him know what I wanted and for him to offer suggestions of things I didn’t know about. I would recommend working with George for all your planning needs. My guide for the first 8or so days was fantastic. Tini made my trip so memorable. It was like I was traveling with one of my... Read more

Overall the trip was amazing. I only gave George a couple of weeks to get a 2 week trip planned for me and he did amazing. I really enjoyed speaking with him regarding my trip because it gave me a chance to let him know what I wanted and for him to offer suggestions of things I didn’t know about. I would recommend working with George for all your planning needs.

My guide for the first 8or so days was fantastic. Tini made my trip so memorable. It was like I was traveling with one of my best friends. Ultimately, all she wanted was for me to enjoy myself and not worry about a thing. She made sure to explain about everything. Her knowledge was never ending and more importantly her passion for her culture really shown through. What I appreciate most is the little things. She would bring me traditional cakes and treats in the morning to try from her family or even sharing a blessing ritual moment together. When I was hospitalized due to some unforeseen illness she stuck by me the entire time until she knew I was comfortable and well taken care of. She even went out and bought me food to hold me over while there and went to my hotel to get me anything I needed. They truly don’t make people like her anymore. Amazing human being and even better guide. If you can request her.

Ardy was my driver the entire time I was with my guide and he was the best. Always ready and there for Tini and I with whatever we requested. He went above and beyond to make sure we were good and also offered some great recommendations for restaurants to try as well. Any place I wanted to stop at like a grocery store, etc he was accommodating.
As far as hotels, they were all great just unfortunately far from most areas providing restaurants and shopping but a quick ride on the back of a scooter is no big deal when downloading the app.

Activities were immaculate. If you can do a ritual purification ceremony with Pak Nyoman, do it. You truly feel a weight lifted off your shoulders. He has a gift and it was a very private event that I cannot begin to put into words.
Whitewater rafting and atv tours were awesome as well. My guide, Candy, for whitewater rafting was fun and knowledgeable. He pointed things out during our rafting and took pictures for me. Such a sweet soul and made the adventure so much more fun.
Because of George I was able to fit so much in such a short time but never felt overwhelmed or exhausted. He planned every detail and made this adventure that much more enjoyable. I didn’t have to worry about a single thing except what time to wake up. Even when he found out I was in the hospital he checked on me.

My local Indonesia contact was also a great source for recommendations for my free time. Additionally, she made sure I was well taken care of.

I cannot speak highly enough about the service KimKim offers. While I noticed price transparency was a top complaint I did have that worry myself. After getting at least a breakdown from George (you cannot get pricing for everything due to contractual agreements with luxury services like this- yes this is common in the industry) and experiencing everything in person the price is well worth it. My estimated costs were not much more than what I ended up paying but when you consider everything that goes on behind the scene like placing the guide & driver in a hotel as well or paying for all parking and entrance fees it all makes sense. Don’t let the lack of transparency dissuade you from using this service. George stayed within my max budget I had set.

I will definitely use again.

Activity Reviews
White-Water Rafting Adventure on the Ayung River:
White-Water Rafting Adventure on the Ayung River:
Ubud, Bali

Candy, my guide, was amazing. I was worried because it was just him and I but he made this trip so memorable. Definitely a lot of work because there were just 2 of us but he made it so much easier,m. When we would float he would take time to explain things like the meaning of the work Ayung. He even took pictures and videos of me. Loved every minute of this adventures

Quality of Experience
Food
Restaurant had good food and great views
Guides, Drivers and Staff
Candy is the best
Transport
A Spiritual Morning: Melukat Water Blessing
A Spiritual Morning: Melukat Water Blessing
Munduk, Bali

Pak Nayoman truly had a gift. I felt such a weight lifted after the ceremony. But what made me realize his talents was I didn’t have to say a thing and he knew why I was truly there. I hate crying in front of people but he made me feel so comfortable to release all my negative energy. This was a private ceremony and I felt comfortable throughout. They made me feel at home.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: George Game

Southern Spain tours
Spain | Apr 11 - Apr 15, 2026

M
Michael M.
Chicago, IL | Reviewed on Apr 16, 2026

All 3 of our guides (Lucia, Miguel, Raul) were excellent. Their knowledge and passion of the cities and villages we toured was something my wife and I will never forget!

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Apr 17, 2026

Hola Michael, Thanks so much for taking the time to share your feedback! I am glad to know that you and Sandra had a great time discovering Southern Spain. I will pass your words onto our guidesm they will be so pleased! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

pre tour travel
New Zealand | Feb 5 - Feb 24, 2026

C
cathy l.
San Jose, CA | Reviewed on Apr 16, 2026
Michelle provided a great itinerary for us which ultimately reflected our desires perfectly. I was unclear about what we really wanted and she was wonderful with information and recommendations that were a significant improvement over my ‘ google’ knowledge. Communication before and during the trip was seamless. We had some problems with a rental car which required a hastily changed itinerary; she was available and very helpful. This was my first experience with a travel planner- very... Read more

Michelle provided a great itinerary for us which ultimately reflected our desires perfectly. I was unclear about what we really wanted and she was wonderful with information and recommendations that were a significant improvement over my ‘ google’ knowledge. Communication before and during the trip was seamless. We had some problems with a rental car which required a hastily changed itinerary; she was available and very helpful. This was my first experience with a travel planner- very positive overall!

Hotel Reviews
Fiordland Jewel
Milford Sound

A very special experience- first class and a unique way to see the fjord. Our Captain has an intimate history and experience in the sound and his presentation was truly superb

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown Park Boutique Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Milford Sound overnight Cruise - Fiordland Jewel
Milford Sound overnight Cruise - Fiordland Jewel
Milford Sound

This was the perfect way to see the Sound

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Apr 17, 2026

Thanks for your feedback Cathy. I am so glad when people mention they see the value of using a real travel specialist instead of AI to plan their trip, not just for a better itinerary but we are there to help if anything doesn't go quite as planned. Happy future travels with Kimkim!

Great Trip to Adelaide and Great Ocean Road!
Australia | Mar 25 - Apr 4, 2026

E
Eleanore J.
Richmond, VA | Reviewed on Apr 16, 2026
We really enjoyed our trip to Australia. Thank you for helping us schedule it.
Here is some feedback for you:
The Brady Hotel Jones Lane was OK. Not as nice or as spacious a room as the one that we had at the Park Hyatt (which is a super nice hotel0. The Brady Jones Hotel was conveniently located and the front desk people were really pleasant but the room was small and the TV never worked (despite several people coming up from the staff to confirm that it was broken...lol). This was a... Read more

We really enjoyed our trip to Australia. Thank you for helping us schedule it.
Here is some feedback for you:

The Brady Hotel Jones Lane was OK. Not as nice or as spacious a room as the one that we had at the Park Hyatt (which is a super nice hotel0. The Brady Jones Hotel was conveniently located and the front desk people were really pleasant but the room was small and the TV never worked (despite several people coming up from the staff to confirm that it was broken...lol). This was a problem only because my husband was trying to watch his team play a March Madness basketball game.

The private trip to Mornington Peninsula was great! We loved our driver/guide Nicci from Epicurean, She took us to a diverse group of wineries and to a wonderful lunch. 10/10 Perfect day!

The car rental from Sixt was a thrash initially because they didn't have the type of car we rented. Lovely people working there but the system was so disorganized. We were not only group that ended up waiting for over an hour to get our car. Eventually they gave us a bigger car for the same price and allowed us to return it without a full tank without charging for the difference in the amount of gas (gas is super pricey there due to the war in Iran). Otherwise no problems with the car and the return was easy.

The trip along the Great Ocean Road was amazing!! We drove about 4 hours each day I think. There are lots of signs warning motorists to watch out for kangaroos crossing the road and they are not kidding since I almost hit one when driving to Robe in the dusk. I will attach photos from Apollo Bay at sunset and the Twelve Apostles if I can.
The cottage at Anchors Port Campbell was wonderful. Spacious with huge windows overlooking the lovely surrounding countryside. Tanya was a gracious hostess and provided us with coffee, cereal, milk, and even a bottle of wine. Lovely place and well situated near the Twelve Apostles so that it was easy to beat the rush of tourists coming from Melbourne in the morning

The Vibe Hotel in Adelaide was nice and in a good location for walking everywhere; the room size was decent and the staff pleasant. The breakfast was good.
We really enjoyed our trip to the Barossa Valley with Chris from Small Batch Tours. He was great and took us to some wonderful wineries and scheduled an excellent lunch for us. The tour ended up being a private one which was a bonus for us. Another 10/10.

Apparently Good Friday is a national holiday in Australia. Almost everything was closed! We did end up scheduling a city walking tour with a lovely young woman (Katina from Flamboyance Tours) which was very good despite the multiple closures. In the afternoon we toured the beautiful Botanical Gardens in Adelaide and got hand pies at the Bakery on O'Connell Street (on Katina's recommendations). In the evening we went to see an Australian football game in Adelaide that evening (which was super fun).

All in all a great trip!

Hotel Reviews
Vibe Hotel Adelaide
Adelaide

The Vibe Hotel in Adelaide was nice and in a good location for walking everywhere; the room size was decent and the staff pleasant. The breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anchors Port Campbell
Port Campbell

The cottage at Anchors Port Campbell was wonderful. Spacious with huge windows overlooking the lovely surrounding countryside. Tanya was a gracious hostess and provided us with coffee, cereal, milk, and even a bottle of wine. Lovely place and well situated near the Twelve Apostles so that it was easy to beat the rush of tourists coming from Melbourne in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Brady Hotels Jones Lane
Melbourne

The Brady Hotel Jones Lane was OK. Not as nice or as spacious a room as the one that we had at the Park Hyatt (which is a super nice hotel0. The Brady Jones Hotel was conveniently located and the front desk people were really pleasant but the room was small and the TV never worked (despite several people coming up from the staff to confirm that it was broken...lol). This was a problem only because my husband was trying to watch his team play a March Madness basketball game.

Location
Staff
Cleanliness & Comfort
Activity Review
Private Mornington Peninsula Day Trip with Lunch & Wine Tasting
Private Mornington Peninsula Day Trip with Lunch & Wine Tasting
Melbourne

The private trip to Mornington Peninsula was great! We loved our driver/guide Nicci from Epicurean, She took us to a diverse group of wineries and to a wonderful lunch. 10/10 Perfect day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Apr 17, 2026

Thank you so much, Eleanore, for trusting us to plan such a fun adventure on the Great Ocean Road!
Your review is really thorough and helpful for me, my team, and our travelers; we really appreciate it.
We hope to see you back at kimkim in the future! 🌏

A wonderful trip with a great driver!!
Morocco | Mar 30 - Apr 9, 2026

Michael
Michael G.
Australia | Reviewed on Apr 16, 2026
Our driver Khalid was absolutely outstanding. His knowledge and his reliability and safe driving was really impressive. He was very helpful and prepared to assist us at all times.
The accommodation was excellent in all locations except Essaouira where we were very disappointed. We could not get a bottle of water or tea in the afternoon and were told the kitchen was closed. The Air Conditioning did not work and the fan was very noisy while the shower was average at best.
However the location...
Read more

Our driver Khalid was absolutely outstanding. His knowledge and his reliability and safe driving was really impressive. He was very helpful and prepared to assist us at all times.
The accommodation was excellent in all locations except Essaouira where we were very disappointed. We could not get a bottle of water or tea in the afternoon and were told the kitchen was closed. The Air Conditioning did not work and the fan was very noisy while the shower was average at best.
However the location was good in the medina but overall that hotel (Villa de l'O) was poor.
I must stress however that overall we had the most fantastic time. Our guides were always knowledgeable and helpful while Khalid certainly made the trip a total success.
Thank you to Hassan for all his help and with organizing the overall trip.

Hotel Reviews
Marly Boutique Hotel
Casablanca

Very comfortable - great breakfast and a lovely hotel to end our stay.

Authenticity & Character
Location
Staff
The receptionist was very helpful and was a pleasure to deal with.
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

The hotel and the rooms were excellent - great staff and a lovely restaurant where we had a fabulous dinner.

Authenticity & Character
Location
Staff
The staff were very helpful - Ismael at reception was really good.
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

A lovely authentic riad with great staff, good rooms and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

A wonderful desert experience - staff were great and hte rooms were very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

A great hotel - comfortable - staff very helpful - excellent Hamman and spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

This hotel was comfortable and great for our first night. A normal big city hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa de l'Ô
Essaouira

This hotel was mediocre at best - location great but that was about all. Breakfast was very average.

Authenticity & Character
Location
Staff
No service in the day if we wanted water or tea
Cleanliness & Comfort
Airconditioning did not work, fan was very noisy, shower was poor.
Activity Reviews
Free  Afternoon in Essaouira
Free Afternoon in Essaouira
Essaouira

We wandered around the medina, had a wonderful dinner at Dar Baba and enjoyed visiting the waterfront and tasting the oysters!!

Quality of Experience
Food
Sidi Kaouki wild beach
Sidi Kaouki wild beach
Essaouira

A very enjoyable fun visit - went on bikes across the beach and over the dunes - a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Essaouira Jewish Heritage Tour
Essaouira Jewish Heritage Tour
Essaouira

a fascinating tour which gave a good insight into the Jewish influence in Essaouira

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable
Transport
Transfer to Essaouira & Argan Oil Tour
Transfer to Essaouira & Argan Oil Tour
Morocco

A safe trip with an enjoyable visit to an Argan Cooperative where we had a really interesting presentation and were able to buy some lovely creams and oils.

Quality of Experience
A really interesting tour of the Argan Cooperative.
Guides, Drivers and Staff
Khalid was excellent. The staff at the Cooperative were very nice and knowledgeable.
Transport
As always the trip was comfortable and safe.
Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh

We did not do this tour. We could not get tickets and decided to rest at the hotel.

Guides, Drivers and Staff
Khalid took us to the gardens but due to a mix up we did not have tickets and we decided to rest at the hotel.
Exploring Marrakech's Wonders: A Private Guided Tour
Exploring Marrakech's Wonders: A Private Guided Tour
Marrakesh

A great tour - the Confluence Museum was really interesting and the Secret Gardens were beautiful.

Quality of Experience
Great museum and gardens - well worth seeing.
Guides, Drivers and Staff
Our guide was knowledgeable and we enjoyed our time with him.
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

The food tour was interesting - the food was tasty although perhaps one stop too many - we were all very full!!

Quality of Experience
Food
The food was both tasty and interesting but we were very full at the end - maybe one stop too many!!
Guides, Drivers and Staff
Our guide was very passionate about the area and took us to some lovely stops for our different meals.
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

A very interesting drive through some wonderful mountains and countryside.

Quality of Experience
Guides, Drivers and Staff
Khalid = excellent!!!
Transport
Very safe driving on some challenging roads.
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

A fantastic historical city - really interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide around Ait Benhaddou was outstanding - very knowledgeable and interesting.
Transport
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Morocco

Another excellent trip - great landscapes as we drove. Our stop at the gorge at Camp Todra Gorges was really interesting - greatviews

Quality of Experience
Food
We had a lovely lunch Toudgha El Oulia
Guides, Drivers and Staff
Transport
Again Khalid was great.
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

Our camel guide Mohammed was excellent. Very safe and a lot of fun.

Quality of Experience
Food
Dinner was fun - plenty of food!!
Guides, Drivers and Staff
Our camel guide was excellent and hte whole experience was wonderful.
Transport
Riding hte camels was quite an experience!!
Fez – Ifrane – Azrou – Mildelt – Errachidia – Merzouga ( 7 Hours Drive).
Fez – Ifrane – Azrou – Mildelt – Errachidia – Merzouga ( 7 Hours Drive).
Morocco

What a great drive with some really interesting stops, a great lunch and a very safe journey. The arrival in the desert was spectacular.

Quality of Experience
The trip to the desert took us through some wonderful landscapes
Food
We had a great lunch
Guides, Drivers and Staff
Khalid was great and the drive was very enjoyable.
Transport
Very safe driving
Dine with a Local Family
Dine with a Local Family
Morocco

We had a lovely eveing with this beautiful family - a fun time, great food and good conversation.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

This was a great city with wonderful history

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable and helped us around.
Transport
Khalid as always was great.
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco

Fantastic - great guide.

Quality of Experience
Guides, Drivers and Staff
Our guide around Volubilis was outstanding
Transport
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Apr 16, 2026
Hi Michael,
Thank you so much for taking the time to share your detailed feedback. We’re truly delighted to hear how much you enjoyed your trip overall, and especially that Khalid made such a strong impression. His professionalism, knowledge, and care are exactly what we hope every traveler experiences, and I’ll be sure to pass along your kind words to him. I’m also very glad to hear that your guides contributed positively throughout the journey.
I’m sorry, however, to learn that your stay...
Read more

Hi Michael,
Thank you so much for taking the time to share your detailed feedback. We’re truly delighted to hear how much you enjoyed your trip overall, and especially that Khalid made such a strong impression. His professionalism, knowledge, and care are exactly what we hope every traveler experiences, and I’ll be sure to pass along your kind words to him. I’m also very glad to hear that your guides contributed positively throughout the journey.
I’m sorry, however, to learn that your stay in Essaouira did not meet expectations. Your comments regarding the service, air conditioning, and overall comfort at Villa de l’O are extremely valuable. We take this seriously, and we’ll be reviewing this property again with our team to ensure future guests have a better experience.
Your feedback helps us maintain the level of quality we aim for across all accommodations.
We truly appreciate your trust and hope to welcome you back for another memorable journey in the future.
Warm regards,
Hassan

Sandy was a wonderful support for this bucket...
Japan | Mar 20 - Apr 3, 2026

patricia
patricia n.
Chicago, IL | Reviewed on Apr 16, 2026
Sandy was a wonderful support for this bucket list trip! She was very responsive to our requests for modifications during the planning stages and very supportive while we were on the trip Read more

Sandy was a wonderful support for this bucket list trip! She was very responsive to our requests for modifications during the planning stages and very supportive while we were on the trip

Hotel Review
Hakoneyumoto Onsen Yaeikan

It was wonderful to experience a royken. The simplicity of the room was a bit of a surprise but it truly had everything we needed We won’t need to repeat sleeping on the floor!

Authenticity & Character
Private onsen authentic Japanese dinner and breakfast
Location
We expected to be able to take a taxi to hakone station That was not an option We walked to the local train station and took a train to hakone
Staff
Clearly state we would need to walk to local train station
Cleanliness & Comfort
Activity Reviews
Gion Geisha  Walking Tour
Gion Geisha Walking Tour
Kyoto

Did not like getting a presentation from a Norwegian immigrant who learned about geishas from her father in law Her views were tainted and not authentic

Quality of Experience
Discuss trip on a quiet street not a busy street corner
Guides, Drivers and Staff
Transport
Own way
A Hands-on Cooking Experience: Nigiri Sushi and More
A Hands-on Cooking Experience: Nigiri Sushi and More
Tokyo

Very patient and kind teachers

Quality of Experience
Guides, Drivers and Staff
Very patient
Transport
We went by ourselves
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Chase Cherry Blossom with Tsukiji Outer Market in Tokyo
Tokyo

If cherry blossoms are not yet in bloom it would be good to exchange that experience to something more relevant

Quality of Experience
Great to visit the market
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 17, 2026
Hi Patricia, Hope you are doing great. Thank you so much for sharing your thoughtful and detailed feedback with us. I truly appreciate the time you took to reflect on your experience. It was my pleasure to design and support your bucket-list journey. I’m especially grateful for your kind words about the planning process and support during your trip—it really means a lot to me. At the same time, your insights on several aspects of the experience are incredibly valuable: Regarding the... Read more

Hi Patricia,

Hope you are doing great.

Thank you so much for sharing your thoughtful and detailed feedback with us. I truly appreciate the time you took to reflect on your experience.

It was my pleasure to design and support your bucket-list journey. I’m especially grateful for your kind words about the planning process and support during your trip—it really means a lot to me.

At the same time, your insights on several aspects of the experience are incredibly valuable:

Regarding the transportation in Hakone, I completely understand how the difference from your expectations may have impacted the experience. I will take this as an opportunity to further refine how we communicate and arrange local transfers, ensuring everything feels as seamless and intuitive as possible.
Your suggestion about seasonal adjustments is very well noted. Travel experiences are closely tied to timing, and I agree that when cherry blossoms are not yet in bloom, offering equally meaningful alternatives can enhance the overall journey. This is something I will continue to improve in future planning.
I also sincerely appreciate your perspective on the geisha presentation. Cultural authenticity is something I care deeply about, and I understand how different interpretations can shape the experience in unexpected ways. Your feedback will help me reassess and curate experiences that feel more genuine and aligned with travelers’ expectations.

It was truly a pleasure to be part of your journey, and I’m very grateful for both your kind recognition and your constructive insights. I sincerely hope to have the opportunity to assist you again in the future and continue creating meaningful travel experiences for you.

Warmest regards,
Sandy

Japanese experience
Japan | Mar 27 - Apr 9, 2026

mary
mary b.
Ashburn, VA | Reviewed on Apr 16, 2026
We just got back from Japan and everything was perfect! Mari worked with us to create the perfect experience. My husband got to forge a knife with a 7th generation knife maker in Kyoto. We incorporated private tours with small group tours. We loved our cooking class with Niko in Osaka. I would highly recommend KimKim Tours.
Mary from Ohio
Read more

We just got back from Japan and everything was perfect! Mari worked with us to create the perfect experience. My husband got to forge a knife with a 7th generation knife maker in Kyoto. We incorporated private tours with small group tours. We loved our cooking class with Niko in Osaka. I would highly recommend KimKim Tours.
Mary from Ohio

Hotel Reviews
The Tokyo Station Hotel
Tokyo

It was great to get off the train from Osaka and have a hotel employee meet us at the train platform.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Conrad Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ace Kyoto
kyoto

Fun bar and great pizza!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Hotel Tokyo
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto

Great guide! Very crowded!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Osaka Home Feast: Cooking, Culture & Sake Discovery
The Osaka Home Feast: Cooking, Culture & Sake Discovery
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Sake Brewery Tour (Adults only)
Kyoto Sake Brewery Tour (Adults only)
Kyoto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Japanese Knife Making Experience in Kyoto
Japanese Knife Making Experience in Kyoto
Kyoto

A real “hands on” experience!

Quality of Experience
Guides, Drivers and Staff
Transport
English-Speaking Assistant from Tokyo Hotel to Tokyo Station
English-Speaking Assistant from Tokyo Hotel to Tokyo Station
Tokyo

Well worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marii McDonald

We had an incredible experience booking our t...
Guatemala | Apr 6 - Apr 15, 2026

Bertha
Bertha E.
Los Angeles, CA | Reviewed on Apr 16, 2026
We had an incredible experience booking our trip through Kimkim. From start to finish, everything felt seamless, organized, and thoughtfully planned. Traveling can sometimes be stressful, but Kimkim truly made the entire process easy and enjoyable. A huge shoutout to Antonio (aka Bobby), who went above and beyond to make sure everything ran smoothly. His attention to detail, responsiveness, and genuine care made a big difference throughout our trip. It felt like we were in great hands the... Read more

We had an incredible experience booking our trip through Kimkim. From start to finish, everything felt seamless, organized, and thoughtfully planned. Traveling can sometimes be stressful, but Kimkim truly made the entire process easy and enjoyable.

A huge shoutout to Antonio (aka Bobby), who went above and beyond to make sure everything ran smoothly. His attention to detail, responsiveness, and genuine care made a big difference throughout our trip. It felt like we were in great hands the entire time.

We also had the pleasure of meeting the team in person. Sofia, Kathy (cariño!), and the rest of the staff , and they were all incredibly warm, welcoming, and professional. That personal connection really elevated the experience and made it feel even more special.

Every detail, from transportation to accommodations and activities, was well-coordinated and exceeded our expectations. We’re truly grateful for such a memorable and stress-free trip.

Highly recommend Kimkim to anyone looking for a well-curated, personalized travel experience. We would absolutely book with them again.

Local specialist: Juan Tittaferrante
Juan
Juan Tittaferrante
Local specialist in Antigua Guatemala | Replied on Apr 16, 2026
Thank you so much for sharing your experience, it truly means a lot to us. Knowing that you were able to enjoy your trip with ease and focus on the experience itself is exactly what we hope for when planning each journey. It was a real pleasure getting to work with you throughout the process. From the early planning stages to your time on the ground, we genuinely enjoyed being part of your trip and making sure everything came together as smoothly as possible. Thank you again for your trust,... Read more

Thank you so much for sharing your experience, it truly means a lot to us. Knowing that you were able to enjoy your trip with ease and focus on the experience itself is exactly what we hope for when planning each journey.

It was a real pleasure getting to work with you throughout the process. From the early planning stages to your time on the ground, we genuinely enjoyed being part of your trip and making sure everything came together as smoothly as possible.

Thank you again for your trust, it’s something we don’t take for granted. We hope this is just one of many great trips ahead for you, and we’d be more than happy to help whenever you decide it’s time to start planning the next one.

A trip of a lifetime
Taiwan | Mar 16 - Mar 25, 2026

Christie
Christie B.
Dallas, TX | Reviewed on Apr 16, 2026
Our son is adopted from Taiwan. He wanted to take a trip there so we decided to visit for his senior trip which also coincided with his 18th birthday. We knew this trip had to be special. I did some searching online and quickly discovered I was over my head in planning this kind of trip. What a blessing that I came across Kimkim! I was connected with Shirley through Kimkim. She asked lots questions and found out what kind of trip we had in mind. She got right to work and sent over... Read more

Our son is adopted from Taiwan. He wanted to take a trip there so we decided to visit for his senior trip which also coincided with his 18th birthday. We knew this trip had to be special. I did some searching online and quickly discovered I was over my head in planning this kind of trip. What a blessing that I came across Kimkim!

I was connected with Shirley through Kimkim. She asked lots questions and found out what kind of trip we had in mind. She got right to work and sent over in extensive itinerary. Shirley was very easy to work with and made great suggestions.

It’s a bit scary when you plan something over the Internet with someone you’ve never spoke to in person or met. But our vacation could not have tuned out better. The accommodations were great and all the activities Shirley planned were winners. She even surprised our son with a birthday cake on his birthday.

One of the best parts of our trip was our driver/guide, Young. He very sincerely wanted to make sure we got the most out of every activity. I’m not sure we could have done the trip without him. He will forever be considered an honorary member of our family.

I would highly recommend Kimkim, Shirley and Young. They planned and executed a trip we will always cherish.

Hotel Reviews
WESTGATE Hotel
Taipei
Authenticity & Character
Location
Cleanliness & Comfort
Wellspring by Silks
Yilan County
Location
Cleanliness & Comfort
Tingtau Garden
Authenticity & Character
Staff
Yuan Forest Homestay Sun Moon Lake
Authenticity & Character
Staff
They knew it was our son’s birthday Ava gave him a birthday gift.
Cleanliness & Comfort
Activity Reviews
Best of Taipei & Chinese calligraphy workshop – A Day Tour You Can't Miss
Best of Taipei & Chinese calligraphy workshop – A Day Tour You Can't Miss
Taipei City
Quality of Experience
Guides, Drivers and Staff
Transport
Gold Rush Town – Jiufen & Yehliu & Shifen Day Tour
Gold Rush Town – Jiufen & Yehliu & Shifen Day Tour
Taiwan
Quality of Experience
Guides, Drivers and Staff
Transport
Food Exploration to Morning Market + Peanut Roll Ice Cream DIY & Cycling at Old Caoling Tunnel - Travel to the Past by Bike
Food Exploration to Morning Market + Peanut Roll Ice Cream DIY & Cycling at Old Caoling Tunnel - Travel to the Past by Bike
Taiwan

We loved hearing the personal stories of the different families that had shops or stands at get Day Market.

Quality of Experience
Guides, Drivers and Staff
Transport
Yilan - Indigenous Atayal tribe visit
Yilan - Indigenous Atayal tribe visit
Yilan

This was a fun experience but a long day.

Quality of Experience
Guides, Drivers and Staff
Tea picking and tea tasting in bamboo forest
Tea picking and tea tasting in bamboo forest
Puli, Nantou
Quality of Experience
Picking and tasting tea was a wonderful experience.
Guides, Drivers and Staff
Transport
Sun Link Sea Day Tour
Sun Link Sea Day Tour
Taiwan
Quality of Experience
Guides, Drivers and Staff
Transport
SUP & Ci En Pagoda
SUP & Ci En Pagoda
Yuchi, Nantou
Quality of Experience
Guides, Drivers and Staff
Jay, our SUP guide was fantastic!
Transport
Highlights in Sun Moon Lake
Highlights in Sun Moon Lake
Taiwan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Apr 16, 2026
Dear Christie, From the very first message I received from you, I was truly touched. It’s so special about a loving family bringing your son back to the place where he was born. In your first message, you mentioned that you would like to see the highlights, so I designed a trip plan that combined outdoor activities with meaningful cultural experiences that represent Taiwan—such as cycling, hiking, tea picking, indigenous experiences, and visits to traditional local markets. I wanted to make... Read more

Dear Christie,

From the very first message I received from you, I was truly touched. It’s so special about a loving family bringing your son back to the place where he was born.

In your first message, you mentioned that you would like to see the highlights, so I designed a trip plan that combined outdoor activities with meaningful cultural experiences that represent Taiwan—such as cycling, hiking, tea picking, indigenous experiences, and visits to traditional local markets. I wanted to make sure you didn’t miss anything special, which made the trip plan a bit tight for you!

This experience was also very memorable for me—we are no longer just online friends! We finally met in Taiwan, and I had the chance to see other family members as well.

I’ve already shared your review with Young, and he was very touched. I noticed that your profile photo is a picture of your family with Young—that’s so sweet! When you come back to Taiwan next time, please don’t forget about Young and me—we would love to see you again!

Warm regards,
Shirley

2026 St Patrick's Celebration Week
Ireland | Mar 15 - Mar 22, 2026

Nathan
Nathan L.
Kansas City, MO | Reviewed on Apr 16, 2026
We started our planning one year in advance and had the most stress free vacation that I have ever been on. Svetlana was our travel agent and did an amazing job with the itinerary. During our first zoom call we talked about a few key features the group (4) wanted to do, St Patrick's Day 2026 in Dublin, Guinness Storehouse, Cliffs of Moher, Kiss the Blarney Stone. We also communicated with Svetlana wanted to hire a private driver when traveling outside of Dublin, not a bus tour, so that... Read more

We started our planning one year in advance and had the most stress free vacation that I have ever been on. Svetlana was our travel agent and did an amazing job with the itinerary. During our first zoom call we talked about a few key features the group (4) wanted to do, St Patrick's Day 2026 in Dublin, Guinness Storehouse, Cliffs of Moher, Kiss the Blarney Stone. We also communicated with Svetlana wanted to hire a private driver when traveling outside of Dublin, not a bus tour, so that everyone in the group could rest in between destinations and not deal with the hassle of large groups. She took these requests and built us an amazing itinerary and filled in the gaps with here own suggests. We made some minor changes and finalized the plan on version 3. She took care of all the tickets to all the destinations, booked all the hotels, booked all the transportation. Her communication was prompt and made great suggestions to match the vibe of the group.
The hotels were great. The transport vehicles were very clean and roomy for a group of four. The drivers were always on time. We had transportation waiting for us when we got off the plane to get us to our hotel in Dublin. Our driver during the 4 days outside of Dublin was Paul, he was very knowledgeable of all the sights, he even brought us to a few extra places that were not on the list of stops, he was flexible but still kept us on pace to make sure we could fit in the days agenda. Paul was great, could not have asked for a better driver to spent 4 days with. The day we left the driver was early and took us to the airport.
Svetlana thanks for a great trip; everyone in the group had a great time and I cant think of anything we would have done differently.

Hotel Reviews
The Alex Hotel
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park House Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Killarney Avenue Hotel
Killarney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Centric The Liberties Dublin
Dublin

A newer built hotel. The location is excellent for walking to any attraction in Dublin

Authenticity & Character
Location
It is close enough that you can walk to just about any main attraction in Dublin
Staff
Cleanliness & Comfort
Activity Reviews
Kilbeggan Distillery
Kilbeggan Distillery
Kilbeggan
Quality of Experience
Guides, Drivers and Staff
Killarney Brews & Views
Killarney Brews & Views
Killarney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Svetlana Frolova

Fantastic Trip!
Italy | Mar 27 - Apr 4, 2026

L
Laurie L.
Newark, NJ | Reviewed on Apr 16, 2026
Our trip to Italy was amazing and it's all thanks to the great work of our travel specialist Jessica and KimKim Travels. The site made it easy to identify aspects of the trip that were the most important to us and Jessica created an itinerary that was perfect for us . Every aspect was thought out and seamless- from the transports and trains to the hotels and tours, everything was amazing! We will definitely use KimKim again! Read more

Our trip to Italy was amazing and it's all thanks to the great work of our travel specialist Jessica and KimKim Travels. The site made it easy to identify aspects of the trip that were the most important to us and Jessica created an itinerary that was perfect for us . Every aspect was thought out and seamless- from the transports and trains to the hotels and tours, everything was amazing! We will definitely use KimKim again!

Hotel Reviews
Salotto Monti Rome
Rome

The hotel was very nice and a good location.

Authenticity & Character
Location
It was good location, walkable to some of the attractions.
Staff
Cleanliness & Comfort
The hotel was clean and well maintained, however we did have an issue with the air conditioning, which was not fixed during our stay.
7Florence B&B
Florence

This hotel was the most modern and spacious of the rooms that we stayed in. It was across from the train station which was very convenient. It was walkable to the main attractions and there were lots of places to eat nearby.

Authenticity & Character
Nothing, while the building was not traditional it was well maintained with modern amenities.
Location
Staff
Friendly staff they gave us great local recommendations!
Cleanliness & Comfort
Locanda Leon Bianco on the Grand Canal
Venice

Very nice hotel, loved the old world charm - there were a lot of steps! It was a great location, the staff was friendly, the breakfast was delicious and we would definitely go back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pompeii & Mt. Vesuvius Volcano Day Trip from Rome with Lunch in Naples
Pompeii & Mt. Vesuvius Volcano Day Trip from Rome with Lunch in Naples
Rome

Pompeii was incredible and our guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Rome

There are no words to describe how incredible the Vatican tour is. Our guide was fantastic. The only downside was that we did not get to tour the Basilica because the Pope wanted to use it.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

The Colosseum and Ancient Rome Tour was amazing!! Our tour guide was great and full of information.

Quality of Experience
Guides, Drivers and Staff
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy

Our guide was great and very knowledgeable, but definitely above our level. I enjoyed the David, but felt like it was too rushed, there was a lot more that I would have liked to see in the gallery besides the David. The outside of the Duomo was beautiful and the dome was amazing, but I don't think we needed to go inside.

Quality of Experience
Guides, Drivers and Staff
Chianti Full Immersive Wine & Olive Oil Experience
Chianti Full Immersive Wine & Olive Oil Experience
Florence

This is Italy! When I see pictures of Italy this is what I think of - a gorgeous afternoon in the Tuscan sun drinking wines. By far my favorite day! The tour and guides were great, the wineries were amazing, the wines were refreshing and the lunch was delectable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hand-made Pasta & Typical Dessert Cooking Class
Hand-made Pasta & Typical Dessert Cooking Class
Florence

This was a great experience. Federico was a great teacher and the sauces he made were delicious!! I definitely recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Legendary Venice: St. Mark’s Basilica with Terraces & Doge’s Palace
Legendary Venice: St. Mark’s Basilica with Terraces & Doge’s Palace
Venice

This tour was amazing! The Basilica and Doge's Palace were gorgeous. Our tour guide was great - he was knowledgeable and funny.

Quality of Experience
Guides, Drivers and Staff
Bacaro Tour: eat like a local with a tour through the hystorical Osterie
Bacaro Tour: eat like a local with a tour through the hystorical Osterie
Venice

Our tour was great! The food was delicious and our guide was friendly and knowledgable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Apr 16, 2026

Ciao Laurie, thank you so much for your feedback.
We’re thrilled to hear that your trip to Italy was such a memorable one. This is exactly what drives the Storywalking Team: designing itineraries that feel perfectly tailored to you, creating seamless, personalized travel experiences is what we strive for, so it’s wonderful to know everything came together so smoothly for your journey.
We are very happy to read that you felt well taken care of and we look forward to helping you plan your next adventure!
Ciao!

From the beginning this was such a good choic...
Morocco | Mar 31 - Apr 13, 2026

David
David K.
Dallas, TX | Reviewed on Apr 16, 2026
From the beginning this was such a good choice! Kimkim effortlessly created an itinerary based on my needs and timeline.
My driver/general guide Ali was simply awesome 😎. The local guides were all great as well; providing knowledge and understanding about their “areas” that made the tour so much more immersive.
I really don’t have anything negative to say here. This was a totally professional and customer service experience from start to finish.
Read more

From the beginning this was such a good choice! Kimkim effortlessly created an itinerary based on my needs and timeline.
My driver/general guide Ali was simply awesome 😎. The local guides were all great as well; providing knowledge and understanding about their “areas” that made the tour so much more immersive.
I really don’t have anything negative to say here. This was a totally professional and customer service experience from start to finish.

Hotel Reviews
Riad Nūr
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The best bed of the trip!
Kasbah Roseville
Kalaat M'Gouna
Riad Merzouga Dunes
Merzouga

So comfortable and great staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Mozyane
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel des Oudaias
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ONOMO Hotel Casablanca Airport
Nouaceur

This was a perfect option for the first night after spending 22+ hours traveling to Morocco. I simply crashed out and woke up refreshed. It was clean and the service was great

Local specialist: Khawla Elidrissi
Khawla
Khawla Elidrissi
Local specialist in Marrakesh | Replied on Apr 16, 2026

Thank you for taking the time to share your experience! It was a pleasure helping you plan your journey through Morocco. I am happy to hear that Ali and our local guides made your trip so immersive. We truly appreciate your feedback and hope to welcome you back again someday!

Amazing time exploring Egypt!
Egypt | Apr 7 - Apr 15, 2026

Jayson
Jayson L.
Dallas, TX | Reviewed on Apr 16, 2026
Our trip to Egypt was incredible. Habiba did an amazing job planning. From the accommodations to the sites and activities to the fantastic guides she set us up with, all of it made for a truly unforgettable trip. We had the best time with our guides Sam, Mustafa, and Ahmed. All of them were very knowledgeable about the sites and were happy to answer any questions we had. I would absolutely recommend KimKim to friends and family and will certainly use it again for future trips. Read more

Our trip to Egypt was incredible. Habiba did an amazing job planning. From the accommodations to the sites and activities to the fantastic guides she set us up with, all of it made for a truly unforgettable trip. We had the best time with our guides Sam, Mustafa, and Ahmed. All of them were very knowledgeable about the sites and were happy to answer any questions we had. I would absolutely recommend KimKim to friends and family and will certainly use it again for future trips.

Hotel Reviews
M/S MAYFAIR Nile Cruise
Aswan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo

Beautiful hotel in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour to Egyptian Museum, Citadel, and Coptic Cairo
Tour to Egyptian Museum, Citadel, and Coptic Cairo
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Check out to Luxor East bank.
Check out to Luxor East bank.
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
check out to Luxor West Bank with  Tomb of King Tutankhamun
check out to Luxor West Bank with Tomb of King Tutankhamun
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
kom Ombo, and EdfuTemples
kom Ombo, and EdfuTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

I would skip the high dam but the rest of the day was great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tour to Alexandria from Cairo by Car
Full Day Tour to Alexandria from Cairo by Car
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Giza Pyramids  Sakkara, and The Grand Egyptian Museum
Giza Pyramids Sakkara, and The Grand Egyptian Museum
Egypt

Riding camels in front of the pyramids was a once in a lifetime experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 16, 2026

Hello Jayson,
Thank you so much for your lovely review! I’m really happy to hear you had such an incredible time in Egypt—it was a pleasure planning this trip for you.

I’ll be sure to share your kind words with Sam, Mustafa, and Ahmed—they’ll be delighted. Looking forward to helping you plan your next adventure!

I wanted a once in a lifetime experience and ...
Japan | Apr 8 - Apr 14, 2026

Traci
Traci H.
Seattle, WA | Reviewed on Apr 16, 2026
I wanted a once in a lifetime experience and my agent DELIVERED. The hotels were exquisite and perfect, the tours were well planned with the sites and guides being kind and informative. Read more

I wanted a once in a lifetime experience and my agent DELIVERED. The hotels were exquisite and perfect, the tours were well planned with the sites and guides being kind and informative.

Hotel Reviews
Hilton Kyoto
Kyoto

My grandson's favorite. Beautiful and spacious. Well located by shopping areas

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kamon
Hakone

A true japanese experience Such gracious kindness!

Authenticity & Character
It was like stepping back into another world
Location
Staff
Cleanliness & Comfort
The Prince Sakura Tower Tokyo
Tokyo

Graceful, beautiful, comfortable and the staff was gracious and welcoming

Authenticity & Character
The landscaping and view out the window of the restaurant was gorgeous
Location
Close to train station
Staff
Cleanliness & Comfort
Everything was perfect
Activity Reviews
Half Day Kyoto Tour with English Speaking Guide & Vehicle
Half Day Kyoto Tour with English Speaking Guide & Vehicle
Japan

Kyoto was a favorite city

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Hakone Tour with English Speaking Guide and Vehicle (Private)
Half Day Hakone Tour with English Speaking Guide and Vehicle (Private)
Hakone

A beautiful day to be in hakone

Quality of Experience
Guides, Drivers and Staff
Transport
Harajuku Meiji Shrine Walking Tour in Tokyo
Harajuku Meiji Shrine Walking Tour in Tokyo
Tokyo

The guide did a great job explaining the history and meaning behind the shrines and traditions

Quality of Experience
Guides, Drivers and Staff
Transport
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo
Quality of Experience
Guides, Drivers and Staff
Wagyu Beef & Sake Paring Foodie Tour in Ginza
Wagyu Beef & Sake Paring Foodie Tour in Ginza
Tokyo

Wagyu dinner was great. Tried sake The sweets were yummy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
East Tokyo Highlights: Half-Day Private Tour with Guide & Vehicle
East Tokyo Highlights: Half-Day Private Tour with Guide & Vehicle
Tokyo

The market is overwhelming for first timers so it was helpful to have someone help us navigate to the hest stalls

Quality of Experience
Guides, Drivers and Staff
Transport
Watch Morning Practice at a Sumo Stable (Small Group Tour)
Watch Morning Practice at a Sumo Stable (Small Group Tour)
Tokyo

A highlight

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marii McDonald

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.