Kimkim Trip Reviews

My son and I had a terrific time simply driving in this amazing country. We especially enjoyed walking on beaches and seeing ice. Sky Lagoon was very welcome before heading to the airport

Cannon was the glue that made our trip seamless. Planning a trip to Japan can be overwhelming because there is so much to see and do. Our family had figured out the broad strokes of our itinerary, but we didn't know how to put everything together in a logical and navigable way. Cannon filled in the blanks, helping us with transportation details, the order of our events/tours, suggestions for open times, and other critical elements that made our trip smooth and easy. He got back to us immediately when we had questions, both before and during the trip. He took the time to organize a call before we left to walk us through every day's plan so we felt comfortable or could edit things together. We couldn't recommend him more highly for your trip to Japan. It's so worth it to have someone like Cannon to help you, especially if this is your first trip to this amazing country.

We recently returned from a trip to Paris and Southern Italy, and we truly couldn’t have done it without Giorgia from the KimKim team! From start to finish, her planning made our vacation smooth, stress-free, and unforgettable.

Every single accommodation Giorgia chose was unique to the city we were in, and having delicious breakfast included every day made our mornings so convenient and enjoyable.

A few highlights from our itinerary:

Paris (2 Nights): We kicked off our trip in a wonderful boutique hotel that had so much local charm and character. Our first day in Paris we took it upon our selves to use the train system and get to Montmartre Historic district. The trains were very easy to navigate. Our hotel was located in the heart of Paris. The next day we spent a few hours at the Eiffel Tower and the surrounding area. Would love to go back and see more.

Amalfi Coast / Sorrento (3 Nights): Our boat tours exploring the dramatic cliffs and sea caves were incredible. The Amalfi coast was a dream come true and Capri was just as stunning! Every boat tour company Giorgia booked was remarkably well-organized, and the guides were super knowledgeable, professional, and fun.

Puglia Highlights: Hotel Tirrenia had stunning views, nice rooms the service was tremendous. Staying at Aquamarea in Polignano a Mare (1 night) was gorgeous, and our 3-night stay at Masseria Cappuccini in Ostuni provided an authentic, unforgettable countryside experience.

Beyond these, we enjoyed so many other amazing adventures along the way. Giorgia's attention to detail, thoughtful recommendations, and seamless organization made this a trip of a lifetime. If you’re planning a trip to Europe, ask for Giorgia!

Ariel was great to work with, and he made it very easy to plan this somewhat complex three-week trip, spanning almost the entire length of the country, including a week in the Galapagos Islands. His attention to detail was much appreciated as well as his perfect English language skills. We did all of the planning quite easily through email communications and the kimkim ap. We eventually were able to meet him in person in Quito on our first day. Authentic Ecuador was the in-country tour company that contracted with our personal guide on the mainland, Sebastian, who also turned out to be a fantastic host. He was very enthusiastic and knowledgeable, friendly and fun, and a very skilled and safe driver. He really helped us to better understand and truly appreciate our Andean adventure. The week in Galapagos was more self-exploration and joining up with other tourist groups for snorkeling and boating activities to view wildlife. Park sanctioned guides were also very well trained and knowledgeable.

Hotel Reviews

Hotel La Laguna

Puerto Villamil

Great to be on the lagoon and so close to the beach. Staff was very accomodating.

Authenticity & Character

Location

Staff

Estalien was helpful.

Cleanliness & Comfort

Lava House Galapagos

Puerto Ayora

Authenticity & Character

Location

Very noisy on the street side so would suggest requesting a more interior room.

Staff

Cleanliness & Comfort

Holiday Inn Guayaquil Airport

Guayaquil

Pretty standard fare for a big city airport hotel. We didn't spend much time here, but breakfast was good and we were able to walk to the airport for our Galapagos flight.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hostería Paraíso Vilcabamba

Vilcabamba

Very nice garden and vibe. Staff were excellent, especially Franklin.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hostal Posada Del Angel

Cuenca

Good location to walk around town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mansion Santa Isabella

Riobamba

Would have preferred to be more on the outskirts of town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Floresta

Baños

Good location to walk around town and even had a view of the waterfall.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Llullu Llama Mountain Lodge

Isinliví

This is a great place to stay and probably our favorite of the entire trip. Not super fancy but overall perfect.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vieja Cuba

Quito

Clean. comfortable and quiet!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cuenca to Vilcabamba

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hiking Sierra Negra Volcano

Ecuador

Good to experience the volcanic zone.

Quality of Experience

Guides, Drivers and Staff

Otavalo Market & Cuicocha Crater Lake

Quito

Actually preferred visiting the market in Zumbuhua as it was more authentic and less commercialized. The hike at the Cuicocha Crater Lake and stop in Cotachi for leather shopping were good.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Guayaquil Airport, Arrival to Galapagos & Highlands of Santa Cruz

Ecuador

Viviana was our sanctioned guide who met us at the airport and David was our driver on Santa Cruz. Lunch was great and the tortoises were amazing. Lava tubes were interesting.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to the Charles Darwin Research Station

Puerto Ayora

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkeling at Las Tintoreras

Galapagos Islands

Saw lots of wildlife on this activity. Micheal was a good guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Snorkel at Los Túneles

Galapagos Islands

A nice adventure even in the rain. Darwin was a knowledgeable and enthusiastic guide and boat crew was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Cotopaxi National Park

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking Mandango Mountain

Vilcabamba

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Cajas National Park, Transfer to Guayaquil

Ecuador

Cajas hike was very nice and a good leg stretcher.

Quality of Experience

Guides, Drivers and Staff

Transport

Bay tour

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Cuenca City Tour

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Chimborazo Volcano

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Pailón del Diablo Waterfall, Explore Baños

Baños

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Quilotoa Crater Lake, Transfer to Baños

Ecuador

Do not bypass Quilotoa, a absolutely gorgeous spot.

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking around Isinliví

Isinliví

We adjusted this hike to better fit in with a visit to the Zumbuhua market. Did a hike in Isinlivi the following day which worked out well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quito City Tour - Middle of the World

Quito

Very touristy and not as interesting as the historic Quito City tour.

Quality of Experience

Guides, Drivers and Staff

Transport

The ten days in Romania was planned well ahead when my friend Linda was alive and hoping to join her family looking for its Romanian roots. We were sad not to have her with us but the spirit of celebration of her life remained with siblings, cousins and friends. Our guide Florin was phenomenal with his knowledge, experience, flexibility and friendliness. We had a great bus and driver, Bogdon, for our group of 11. We saw the highlights of Romanian castles, churches and history villages on the way north to visit the Ciofu ancestral home parish. Wonderful trip and a pleasure to meet Linda’s cousins and spend time with her siblings.

I would have given five stars but there was some misunderstanding either on my part or the travel agents causing a rather large expense on my choice of a hotel in Cusco. I wish communication had been a little bit better but that being said, Hilda was great she found a retreat that was not only very safe, caring and conscientious but has now actually become a place that I will be returning to this December for a large family celebration. I could not have done it without his help and guidance

My wife worked with Caroline for months before our planned trip to Switzerland in October. Caroline was very good about getting all the hotels, trains, drivers set up and vouchers and tickets for when we’d need them. Months before our trip she would check in with new developments or we would write her with questions and possibilities for changing the itinerary. She made every effort to make our trip unique and specific to what we were looking for.
As we got closer to leaving, we got more frequent up dates and developments. She sent us PDFs of everything we needed, vouchers, tickets, etc. and an amended itinerary.
Then, literally, the weekend before our trip our old Siamese cat became sick. My wife felt she could not leave our sick cat with a cat sitter. Caroline notified all the entities that would be affected and managed to recoup some of the charges that had already been set up.
She let them know that I would be traveling alone and would not need two rooms, seats, tickets, etc. She also let me know that she would be available anytime (night or day) for a phone call if I need assistance.
Midway through the trip I started getting confused about which trains needed tickets and which ones needed the Swiss Travel Pass. I contacted her…. And she wrote back listing everything coming up and what I could expect and what I needed each time in a check off fashion. It was very helpful to have a simple list and not be flipping through vouchers or reading the itinerary to see if I had missed something.
There were many different trains and a need to switch between them at times to take a different train and/or direction.
Juggling platforms and finding the right cars was challenging when not speaking German, but Caroline’s instructions made it much easier.
We have nothing but good things to say about Caroline as she went way beyond the necessary to provide for excellent care for any contingencies that could come up on the trip. She also checked in regularly with my wife as to how she and our sick cat were doing. Kudos to Caroline, travel agent extrodiaire.

Dear Lucie, Anais, Alexia, & Audrey.
My husband & I thoroughly enjoyed Provence & Normandy. It was an amazing trip! All the transfers, train trips, & excursions went off without any issues. All the drivers were friendly, prompt, helpful, and personable.
We loved the Grand Hotel Beauvau in Marseille & Hotel Le Lion d’Or in Bayeux. Although the hotel in Avignon was historic & lovely, it wasn’t the right one for us. The narrow, winding staircase to get up & down the two flights of stairs to our room required a lot of caution. Additionally, there was only a bathtub with a hand-held shower head in the bathroom & getting in & out of the tub for us senior citizens, was a bit challenging. Fabrice & Veronique were lovely hosts & very welcoming & accommodating, and worked with us when we weren’t able to sit down for breakfast each morning because they didn’t serve it till 8:30 & we had to leave each morning by 8:00 to meet our tour guide for the day.
The Jangle Hotel was nice & the room was comfortable. However, the fire alarm sounded at 6:00am, and guests had to evacuate. This is certainly an unusual, unanticipated occurrence, but the alarm sounded twice within a short window of time, so we had to evacuate our room twice, leave all our belongings behind, all while we were trying to get dressed & packed to catch the hotel shuttle to the airport. I noticed that there was a Radisson Hotel right in Terminal 3E in Charles DeGaul, & this hotel would have been more convenient
All our guided tours were exceptional. The guides were very knowledgeable, informative, personable, & friendly. The itinerary planned for us, which was varied & comprehensive, was perfect. There wasn’t one activity we didn’t enjoy.
All in all, you ladies did a magnificent job. My husband & I are truly grateful for the care that was put into planning & executing this trip. Kimkim gets an A+ rating from us & I would highly recommend this trip planning organization without reservation.
Thank you for always being available throughout the trip, for being so responsive, & for being so thorough.
My husband & I will always have very fond memories of this trip. It not only met our expectations, but exceeded them.
Marci beaucoup,
Irene & John

Activity Reviews

Visit of City of Popes and Pont d'Avignon

France

Morning tour to the hilltop villages of Luberon

Avignon

A day at the Mont Saint Michel with a Small Group

Bayeux

Loved visiting St. Michel.

Full-day visit of D-day beaches - U.S. sector, with a Small Group

France

Amazing @ very moving excursion

Roman History Tour: Nîmes, Uzès & Pont du Gard

Avignon

Unfortunately, due to heavy rain on the day we were to take this excursion, Pont du Gord & Nimes were closed to travelers. Our guide adjusted the itinerary, & took us to a Roman Theater in Orange, which was interesting. Despite not being able to go to the original destinations, the places we visited instead were historic & interesting

Half-day tour to Gigondas and Châteauneuf-du-Pape

Avignon

Half-Day Van Gogh & Alpilles Tour

Avignon

Cassis and Aix-en-Provence tour

Marseille

Semi-private Calanques Cruise & free time in Marseille

Marseille

Marseille food tour

France

Absolutely AMAZING! Never ever doing a big trip without kimkim. Trip: 17 days - Palermo, Amalfi Coast, Rome, Florence, Cortona.

Caterina was so kind, helpful, and just overall very knowledgable and professional while plannning. She helped create the most perfect vacation to suit our needs with every detail covered. Caterina went above and beyond picking locations, tours, hotels, and having daily concierge service with airport/rental car shuttle services was the cherry on top! All of the drivers and guides were outstanding (especially Alberto in Amalfi!). Every one of the concierges we had at the varying locataions were in constant communication. They were always immediately available with a text/phone call. Seriously TOP NOTCH SERVICE. Truly cannot express how much we loved every single moment and how STRESS FREE Caterina and all of the guides and daily check-ins by the concierge made this trip. It definitely would not have been this low stress without all of the WONDERFUL people involved with our trip. We were able to just relax and enjoy and not worry about anything at all - we knew we were in great hands! Giant thank you to Martina, Chiara, Renata, Alberto, Sylvia, Daniela, Maria Patricia...I am sure I am missing some - there are so many to name! We truly had an amazing trip of a lifetime!

Hotel Reviews

Hotel Principe di Villafranca

Palermo

Great rooms and wonderful and accomadating! Our guide (not sure how to spell), Chiara was so great! Loved her energy and her knowledge. She was so fun!

Authenticity & Character

Location

Located on the outskirts of center of town but very walkable!

Staff

Cleanliness & Comfort

Hotel San Michele

Cortona

Fantastic staff! Room was nice and very clean!

Authenticity & Character

Location

We loved the location - how could you not? You are in Cortona!

Staff

Cleanliness & Comfort

Grand Hotel Cavour

Florence

Very nice hotel. Great staff and location! Very clean.

Authenticity & Character

Location

Perfect spot!

Staff

Cleanliness & Comfort

Orazio Palace Hotel

Rome

Wonderful location and very clean. Great staff.

Authenticity & Character

Location

We loved that it was more with local people but still walkable to great restaurants.

Staff

Cleanliness & Comfort

Hotel Capri Sorrento - Adults Only

Sorrento

Very clean, wonderful staff. Great locaion!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Florence and Accademia City Tour

Italy

Such a wonderful city!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Colosseum, Forum Tour & Palatine hill

Rome

Great experience! So much to learn!

Quality of Experience

Guides, Drivers and Staff

Maria Theresa was a little spicy and it was fun!

Transport

Private cooking class at Podere il Casale in Pienza (self-drive)

Italy

This was phenomenal! What a first class experience!

Quality of Experience

Food

SPECTACULAR

Guides, Drivers and Staff

Transport

Cinque terre from Florence (SEMI-PRIVATE)

Italy

This was fun! What a beautiful tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica

Rome

Maria Patricia was wonderful! We learned so much and everything was so amazing. She was outstanding!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Golf Cart Tour of Rome by Night with Drinks

Rome

Carlo was a wonderful guide! We had so much fun and learned so much with him!

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of The Amalfi coast Villages Full Day

Italy

This was OUSTANDING and our guide could not have been perfect! Alberto was so wonderful!!

Quality of Experience

Guides, Drivers and Staff

LOVED Alberto!!

Transport

Full Day Guided Tour of Palermo - Visit Monreale

Italy

The guide was absolutely amazing. We had so much fun! Such a beautiful place!

Quality of Experience

Guides, Drivers and Staff

Transport

Trip was planned out very well. All guides and tours were on time and very professional and accommodating. Emily and team were very communicative and on top of planning the trip. Our accommodations on arrival and day before departure in Lisbon were excellent. The transportation drivers were great, friendly, and professional. The sunset tour in Lisbon and the speed boat tour in Lagos as well as the sunset 4wd tour was great and memorable. The walking tour in Lisbon was also very good and our guide was good. The Tuk Tuk tour was also good.

Hotel Reviews

The Ivens, Autograph Collection

Lisbon

Overall very nice hotel and accommodations, the welcome refreshments that were in our hotel room had hair in it, we ordered room service from Rocco restaurant that is associated with the hotel, the food had hair in it. Twice had hair in our food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Hotel is central location to the beach nearby for walking distance and also walking distance to center city of Lagos, can walk or quick uber ride. Has good sunset views from the hotel trail. The front staff is friendly and helped with flower arrangements for my wife, however the overall state of the hotel does not appear to be on par with the other accommodations we have stayed at through Kim Kim. The hotel advertises as a 5 start hotel but really it is a 3 start hotel. Also, the housekeeping and room service staff is very rude.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The One Palácio da Anunciada

Lisbon

Very good accommodations, friendly staff, and centrally located

Authenticity & Character

Location

Central to restaurants and walking distance to most attractions

Staff

Cleanliness & Comfort

Activity Reviews

Lisbon Eco Tuk-Tuk Tour with Local Food Tastings

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Sagres & Sunset Off-Road Adventure

Lagos (Algarve)

Quality of Experience

Guides, Drivers and Staff

Transport

Private Rio Tejo Sunset Sailing Experience

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Ponta da Piedade by Boat Excursion

Lagos (Algarve)

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Beach Day

Lagos (Algarve)

Quality of Experience

Private São Jorge Castle & Alfama Walking Tour

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time in Madrid, Sevilla and Barcelona! All our guides were very knowledgeable and interesting. Some highlights were the evening tapas tour in Madrid with Aranxta, Ronda and White Villages day trip from Sevilla with Carlos and Park Guell/La Sagrada Familia in Barcelona with Marc. All our hotels were located in very convenient and lively neighborhoods. All our private transfers were on time and drivers communicated with us in a timely fashion.

All the guides were very knowledgeable and amazing, especially Juan Carlos and Julio.

Hotel Reviews

Inkaterra Reserva Amazonica

Puerto Maldonado

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sonesta Posadas del Inca Yucay

Urubamba

Authenticity & Character

Loved the courtyard and restaurants

Location

Staff

Cleanliness & Comfort

Casa Andina Premium Cusco

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Colca Lodge

Cercado, Yanque

Authenticity & Character

Hot springs

Location

Staff

Cleanliness & Comfort

Innside Lima Miraflores by Melia Hotels International

Miraflores

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acolpacha - Tambo Boutique

Arequipa

Nice views and breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Intiqa

Puno

Needs better cleaning, the floors both times were dusty and dirty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Inkaterra Reserva Amazonica 1/4: Arrive in Tambopata

Tambopata

Quality of Experience

Lop

Quality of Experience

Lop

Food

Food

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Moray Terraces

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Inkaterra Reserva Amazonica 2/3: Sandoval Lake & Canopy Walkway

Tambopata

Enjoyed the walk across the canopy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Machu Picchu Excursion: from Sacred Valley - Machu Picchu - Cusco

Peru

The scenery and walking at the site was incredible

Quality of Experience

Guides, Drivers and Staff

Transport

Soft hike from Pachar to Ollantaytambo

Peru

Enjoyed the walking and glad I was not in a car or van

Quality of Experience

Guides, Drivers and Staff

Transport

Andean Sound Ceremony, Pachamanca & Pisac Site

Peru

Very spiritual and the outdoor cooking was amazing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking Class with Seledonia Mesa

Cusco

Great class and food

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Scenic Bus Journey to from {{start_location}} to {{end_location}}

Peru

Too long of a drive, could have done without

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning activities at Luquina, lunch and drive back to Puno

Peru

Painting the bulls was a little boring, could have done without

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Chimu Floating Island and Luquina Community Homestay

Peru

Enjoyed the experience of seeing a different lifestyle

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Condor's Cross viewpoint

Colca Canyon

Probably my highlight seeing the condors

Quality of Experience

Guides, Drivers and Staff

Transport

From {{start_location}} to {{end_location}} via Salinas and Aguada Blanca National Reserve

Peru

Saw over 30 condors, amazing experience

Quality of Experience

Guides, Drivers and Staff

Transport

Art and Local Cuisine in Bohemian Barranco

Lima

It was interesting but not amazing, the chocolate and coffee stop was the highlight

Quality of Experience

Guides, Drivers and Staff

We had a great time in Barcelona and Madrid! Great tapas tours in both cities! The hotels were located in convenient places and were great. The only snafu was we lost contact with a driver. Turned out it was my fault because didn’t have internet, but when I called Kimkim they were very helpful. ( please note that what’s app does indeed require internet to get messages!)

Hotel Reviews

Hotel Principe Pio

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acta Splendid

Barcelona

Very helpful staff. A wonderful buffet breakfast.

Authenticity & Character

Location

It was close enough to walk to most of the places we went!

Staff

Cleanliness & Comfort

Activity Reviews

Private City Walk & Royal Palace Experience

Madrid

Awesome guide.

Evening Tapas, Taverns & History Walk

Madrid

Sailing Trip with Winery Visit & Tasting

Barcelona

It poured down rain while we were sailing so it wasn’t “perfect” , but it couldn’t be helped. The winery visit was underwhelming. We thought the person who spoke with us about the wine was aloof and didn’t engage well With the group . Kind of felt pushed out at the end because they had a large group coming in. The tour company was open and under standing about the wet sailing experience.

Gothic Quarter Tapas Walk

Barcelona

Quality of Experience

Private Extended Visit to Sagrada Família

Barcelona

Short Prado Museum Visit with Skip-the-Line Ticket

Madrid

The short visit was perfect for us

Quality of Experience

Guides, Drivers and Staff

Transportation was perfect, easy, convenient and relaxing.
All our experiences, tours and travel were perfect - wouldn't change a thing
The guides were all wonderful on all trips but we had the best one in Modena - Caterina. They were all so informative, excited, helpful, friendly and amazing.
The hotels were great - we usually stay at Hilton hotels but we are so glad we did the smaller more intimate hotels. My comments about the hotels would be for future guests
Antica Locanda Leonardo - no elevator. Cute courtyard and wonderful staff.
Hotel Cavour - geat hotel - best location-lovely outdoor courtyard- best staff - amazing.
Corte Dei Sogni Boutique Hotel and Spa - the worlds smallest shower - I am 5' 2" and I couldn't extend my arms - my husband is larger and was not comfortable shower. There is no bar - there is no where to get something to drink after breakfast time - they do have small selection of beverages in the room. The outdoor area was nice but small.
The cooking class in Florence was one of the best things ever!!!!!!!!!!!! Cecilia was amazing, wonderful, friendly, the view from her home is unbelievable. Just know that there is no elevator to her home and it was a few flights up.
Navona Theatre Hotel- this was in a great location - no elevator, friendly staff, no car can pull up to the hotel so you do have to take your luggage down the street a bit. No bar - small selection of drinks in fridge in room- no outdoor space.
Hotel La Bussola- another GREAT hotel - best rooftop bar! Great location!
Pizza making class was great fun - only issue is schedule said it was 2 hours and over at 230 but it was more like 3 hours and we had scheduled a car to pick us up at 230 and this caused issue with the transportation company and going to Ravello.

All of the trips were amazing. The guides were extremely professional and made sure our experience was a five star event.

We have used kimkim for two trips to Europe - one in 2024 and one a few weeks ago. We love the details. Every evening, we would check what we were scheduled for the following day, and enjoy. The top of Europe in Grindewald was a favorite. We had no idea. And an ice palace under the mountain. Kimkim told us to leave our hotel at 8:15 and walk to the train station, then get off at the next stop, and follow the signs to Top of Europe, had tickets for 9:43 for the gondola and it was spot on. Waited maybe 5 minutes or so. Great great detail and directions.
Hotels were great. Asked for hotels with breakfast and a view if possible. They were great. Ate a full breakfast each morning and then a dinner out somewhere. Lucerne was a favorite. Dinner at la barca on the riverfront was so beautiful. We were able to walk and enjoy the shops, the chocolate :), and just the tranquility of the culture there. Kimkim accomodated our son meeting up with us as well for a few days. They just handle details for us so well.
Zermatt was a really neat swiss town in the middle of the mountains - and no cars, just little taxi carts all over town. We enjoyed the Matterhorn and the ice palace there was even better. We had a great trip. Thank you Kimkim!

Hotel Reviews

Boutique Hotel Helmhaus

Zürich

Very nice and clean but very tiny. Great breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Steffani

St. Moritz

This hotel is spacious. Probably the best we stayed in. Large room and bathroom. Marble everywhere. Balconies. However, it was cold and rainy, so we didn't get to take in the best of this town.

Authenticity & Character

Location

We had to take a taxi from the train station because we couldn't get them to answer the phone for a shuttle.

Staff

Cleanliness & Comfort

Chesa Valese

ZERMATT

Authenticity & Character

A real chalet but renovated on the inside. Very nice.

Location

We were able to walk to everything.

Staff

Cleanliness & Comfort

Eiger Mountain and Soul Resort

Grindelwald

This hotel had the best view off of our porch. We could watch people in the street below and the mountains were indescribable. Just breathtaking. The bathroom was really really small, but clean. The sink was a stone sink and ok, but it just needs renovated.

Authenticity & Character

Location

Location was great!

Staff

Cleanliness & Comfort

Cascada Boutique Hotel

Lucerne

Authenticity & Character

Location

We were about 3 min from the train station and about 5-10 min walk to shops, etc. Great location

Staff

Cleanliness & Comfort

Hotel Spadari al Duomo

Milan

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Review

Cheese Tuk-tuk tour

Lucerne

We thought this was a tour of different cheese shops. It was an open tuk tuk with a cheese fondue in the middle. Was very fun, just not what we expected.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Greece felt effortless thanks to Siena! She met every request we had and kept us within our planned budget. It was so nice to have the full itinerary on the mobile app, with all transfers, excursions, and Greek domestic flights arranged. Each day was fully planned, with clickable Google Maps, tour/excursion meeting times, provider contact info, and ride pickups; it could not have been easier! I highly recommend it to take the stress out of not only your vacation planning, but your trip experience as well. We enjoyed every excursion: the Acropolis tour in Athens, the Santorini villages and Akrotiri visit, the private wine tasting experience with our own sommelier, and the breathtaking catamaran sunset cruise. Every hotel also exceeded our expectations. 10/10!!

Our holiday consisted of four weeks travelling around Italy and Sardinia during September 2026 and the places we loved most on our trip were Porto Venere, Sorrento, Pompeii, Amalfi Coast, Ravello, Atrani and Cala Gonone.

I had various places that I had wanted to see, along with a few hotels and Airbnb's that I wished to stay in along the way, and Rita managed to put together an incredible itinerary which joined all dots. She also organized private transfers where necessary, which made things so much easier. They were a godsend! If the budget allows, I highly recommend looking into booking a few. Every driver without exception, was friendly, helpful and professional.

From the very first interaction, the people at KimKim were extremely helpful. Julia spent a lot of time with me - helping me plan the trip I wanted to take. She listened to my interests and then crafted an incredible trip for us. Choices of hotels, information on what to do in each city, tours, self-guided walks etc. With KimKim the trip felt seamless; there were people to fetch us and return us to the airports or train stations. The hotels were great, centrally located and the people who worked at them were also extremely helpful. We had several private tours which were beyond our expectations: Carlos at the Prado in Madrid (who by the way suggested places to visit or eat in the other cities as well.) Took us through the museum showing us the highlights but also gleaning our interests and making sure we some of those as well. Then a different Carlos led us through the Alhambra – incredibly knowledgeable about the history, art and architecture of the incredible building and its surrounding, Finally, Ann-Marie our guide through the Sagrada -also so knowledgeable bringing that structure to life for us. (she was even able to talk the ticket people to let us in as we were late due to the torrential downpours. But most impressive of all was how incredibly responsive everyone at KimKim was to our needs. If I texted with a question – I got an answer within minutes. Thank you KimKim for helping us have the trip of a lifetime. You will definitely be hearing from us again.

Hotel Reviews

H10 Madison Hotel

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Casas de la Judería

Seville

Fun hotel. Good luck finding your room but that became part of the challenge each night

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Áurea Catedral Hotel

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Hospes Puerta de Alcalá

Madrid

Nice big room. Good location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Summer Magic Nights at Casa Batlló

Barcelona

fun

Quality of Experience

Private Prado Museum Visit with an Art Historian

Madrid

The guide was fabulous. Really glad to have had him to help us through this immense museum

Quality of Experience

Guides, Drivers and Staff

Private Extended Visit to Sagrada Família

Barcelona

Quality of Experience

Guides, Drivers and Staff

Self-Guided Visit of Madrid's Renowned Museums

Madrid

Prado was amazing Really enjoyed the Reina Sofia on our own. Retriro Park also had a guest artist whose work was very interestng

Quality of Experience

Self-Guided Walk in Albaicín District

Granada

Quality of Experience

Private Alhambra & Generalife Gardens with a Historian

Granada

The guide was amazing

Quality of Experience

Guides, Drivers and Staff

Transport

As the henna slowly fades from my hand, and the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my trip.

The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm culture, and that constant peacefulness in the air, have become memories that make my heart flutter.

That feeling of being one with nature, intertwined, fully connected, and grounded to my core, will stay embedded in my soul forever.

The kindness that I received, the kindred spirits that I met along the way, and the many hours of laughter that I shared with everyone I met, will now become a part of my smile that I share daily.

It’s hard to put an adventure like this trip into words to explain to others when they ask “How was your trip?”. I believe strongly that everything happens for a reason, and people are put into our lives on purpose. The people I met along this journey, the connections I made, and the friendships that formed into family will stay in my heart forever!

All I can say is Morocco is stunning, vibrant, and extremely beautiful, and the people are some of the most amazing people I’ve ever met in my life! Our driver Moha was the absolute best driver anyone could ask for, and we couldn’t have done this trip without his expertise! Moha was extremely nice, forgiving for our lateness, and beyond helpful and accommodating no matter if it was for a pit stop or finding something in particular that we needed. He told us a lot about the country, helped us learn some of the language, laughed with us, and always made sure we were comfortable and happy. By the end of our trip Moha felt like family to us!

The accommodations were spectacular beyond measure! The beauty and the attention to detail blew my mind at the Riad and the Tiziri Desert Camp. Both places had exquisite food, some of the best I’ve ever eaten before. Tiziri Desert camp took me to a new level of happiness I’ve never known, a peacefulness I am excited to revisit!

All in all, this was a trip that dreams are made of, and I couldn’t ask for anything more, except more time there! I can’t wait to go back!!

Hotel Reviews

Hotel Kenzi Rissani

Errachidia

Nice clean hotel with a gorgeous pool, outdoor dining, large room with an excellent shower!

Authenticity & Character

Location

Close to the airport in Errachidia

Staff

Cleanliness & Comfort

Clean room and hotel

Tiziri Luxury Camp

Merzouga

As the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my stay at the Tiziri Luxury Camp. The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm Amazigh culture, and that constant peacefulness in the air, have become memories that make my heart flutter. That feeling of being one with the dunes, intertwined, fully connected under the stars, and grounded to my core, will stay embedded in my soul forever. The kindness that I received, the kindred spirits that I met at the camp, and the many hours of laughter that I shared with everyone I met, will now become a part of my smile that I share daily. Our stay at Tiziri Camp was absolutely magical, elevated entirely by a staff that performs beyond measure. From the moment we arrived, the hospitality was unmatched. The attention to detail throughout the camp is stunning, especially their commitment to an eco-friendly design. The tents are beautifully designed, and the exquisitely detailed furnishings blend sustainable practices with traditional luxury and modern comfort perfectly. We were welcomed right away by our incredible server, Yedir, who immediately greeted us with refreshing tea after our long journey. We were thrilled to find out he would also be taking care of us during breakfast and dinner at the restaurant. Yedir’s service was nothing short of anticipatory and impeccable. He timed every meal perfectly, and treated us with a level of genuine warmth and professionalism, all with a smile, that you rarely find. Beyond the perfect service, the culinary experience was spectacular, with every meal beautifully prepared and bursting with flavor. The nights were equally unforgettable—gathering around the campfire dancing and listening to amazing traditional Berber music under the desert stars was the perfect way to wind down. It is clear that the entire team works in flawless harmony to deliver an exceptional stay to their guests. If you are looking for breathtaking views paired with world-class hospitality, Tiziri Luxury Camp is an absolute must-visit.

Authenticity & Character

The spectacular attention to detail. The gorgeous Berber rugs and bedding, the stunning furnishings, down to the wood carved base boards. The eco friendly design is also wonderful, the water filtration system, the solar panels, and the no food waste practices.

Location

You’re deep into the Erg Chebbi dunes with stunning views from every angle, and stars that go on for miles.

Staff

Impeccable staff! Extremely nice, engaging, highly versed in multiple languages, attentive, and respectful.

Cleanliness & Comfort

Everything was exceptionally clean from the bedding, the room itself, the dining areas, to the main carpet walkway between the tents.

Dar Rihana Dades

Douar Aït Ouffi

Extremely beautiful accommodations, wonderful staff, and delicious food!

Authenticity & Character

Gorgeous ceilings, wood carved furnishings, large rooms with wonderful showers!

Location

Beautiful location in Boumalne Dades with a gorgeous view from the rooftop terrace!

Staff

Very nice and accommodating

Cleanliness & Comfort

Activity Reviews

Stop at the women’s rug coop at 9:30 am

Morocco

Stunning handmade rugs, very informative history of how they are made and the different details on each one. Very friendly host and shop!

Quality of Experience

Guides, Drivers and Staff

Transport

Fossil and Meteorite Hunting

Merzouga

Fun experience, especially since I am a rock hound and collect minerals and fossils. Gorgeous, vast landscape with lots of fossils and gorgeous colored rocks, as well as a whole new view of the dunes. The guide was wonderful, very knowledgeable and took us to some plentiful locations.

Quality of Experience

Guides, Drivers and Staff

Nice and very knowledgeable

Transport